GOautodial Open source Multi-channel Contact Center Application
The GOautodial CE Application (also called "GOautodial app") is the next generation open source omni-channel web based contact center application.
Rewritten from ground up using the following standards and technologies:
Multi-channel contact center application (voice and non-voice) Predictive dialer + Inbound IVR and ACD Ticketing system (under development) Live chat SMS (under development) Fax (under development) Email Social media (under development) CRM type application Responsive design supporting major web browsers Modular API and plugin based system Reports and analytics Multi-language
To install (assumming your document root directory is /var/www/html):
cd /var/www git clone https://github.com/goautodial/v4.0 html
cd /var/www/html git clone https://github.com/goautodial/goAPIv2
Edit the 3 configuration files (inside /var/www/html/):
cd /var/www/html/ cp astguiclient.conf-sample astguiclient.conf nano astguiclient.conf
cd /var/www/html/php/ cp Config.php-sample Config.php nano Config.php
cd /var/www/html/php/ cp goCRMAPISettings.php-sample goCRMAPISettings.php nano goCRMAPISettings.php
Replace the default database name, users and passwords according to your preference.