I'd like to take a round trip ticket to Miami and Madrid.
Okay, what are those dates?
I would like to leave on the 11th and return on the 16th.
Did you want to leave in the morning or afternoon flight?
As early as possible, the morning would be good.
What seating class do you prefer?
I'd prefer a business class.
Do you prefer non-stop or layover?
Non-stop. That's good for me. Thank you very much, you have a great and wonderful day. Please send confirmation to my email after booking the flight.
I have booked that for you, enjoy your flight.