Hi, I'm looking to book a flight to Charlotte, North Carolina.
No problem, I see that you're in Seattle. Is that where you want to fly out from?
That's correct.
How many tickets and what date range?
I like just one ticket and the dates would be April 1st and through April 5th I would be returning.
Got it, What kind of glass or other preferences are you looking for in this ticket?
Just business class is fine for me.
No problem, What else?
I prefer a non-stop flight if possible.
I can check that for you, Do you have a price cap?
Anything under I think $800.
In business class they are all over $1000.
Oh, Okay. Could we switch that to economy class? I can recite to economy class.
Sure but you want me to check premium economy first?
Yeah, Let's do that.
Okay, Hold on while I make these changes. Just one moment. Just one moment. Okay, There are no non-stop flights and premium economy but I did find several non-stop flights in economy going for $617 leaving at 10:35 p.m. or there's a $687 ticket leaving at 1:25 p.m. with American Airlines. Would you rather have a premium economy but one stop?
I think I'll go with the economy non-stop and the night time flight I think works best for me.
Excellent! I will book a 10:35 p.m. flight for you with American Airlines for $617, please wait while we get the return flight details.
Thanks.
The return flight can leave at 7:30 a.m. or 6:15 p.m., what is your preference?
I would prefer the 7:30 a.m.
No problem, Do you have any other questions or requests?
No, That does it for me. Thank you very much.
Great, Enjoy your flight.
Thanks.
Talk to you next time. Bye.