Hi, I was looking for 4 tickets for a Beautiful Day in the Neighborhood today.
Ok, that's something I can help you with. How many people?
There will be 4 of us - 2 adults and 2 kids. One year old and a four year old.
Okay and what time were you thinking?
What times do you have available and to confirm, this is the raliegh IMAX in North Carolina, right?
Yes it is and we have 2 showings tonight, but it looks like both time slots are sold out. Is there another movie you would be interested in?
Yeah, we were also looking at Frozen 2.
Ok, let me see what I have for that one.
And I don't know if it's possible to choose seats to, but 4 by an aisle would be perfect.
Looks like I have tickets for the 5:35 showing tonight for Frozen 2.
Perfect! Let's go with that then. Do you know what my total will be and can I pay now so I don't have to wait?
It's going to be $42.00 for the 4 of you. Unfortunately we do not have reserved seating. Will that be an issue?
No, that should be fine for us. My husband and I will try to get there early with the kids and find good seats! What time can we get there?
Usually 30 minutes before showtime is when they start letting people in.
Okay and I can pay over the phone?
We just ask for your name and phone number and we'll hold the tickets for you.
Ok, it's Jane Smith and my phone number is 8158675309.
Wonderful, thank you Ms. Smith. Just come to the desk when you walk in and we'll have you pay then.
Thank you! You've been so helpful and we'll see you soon!
See you soon!