Hi I would like to book movie tickets
Sure which movie you want to watch
I would like to see Frozen 2 with my kids
I see the movie tickets are available for today
I want to go in the evening
Sure evening in Regal at 7:00 PM and 9.30 PM
Would like go at 7.30 PM
How many tickets
2 Adults and 2 children
Sure 7:00 PM tickets confirmed
Can you send the confirmation email
Confirmation email send
Actually change of plan we won't be able to go to movie today
Not a problem what would you like to do
Is it possible to defer the tickets
Yes that's an option if you don't want to watch the movie today. It will be $2 per ticket
That would be fine. Please defer my tickets
Tickets deferred. You have 7 days to reconfirm your tickets
Ok will do
Anything else I can can help you with
That will be all.
Thanks have a nice day