Hi Wanna go movie tonight
Sure I can help with that
Can you tell me any animated movie playing close by
Yes I do see Frozen 2 and Toy Story 4 are playing
Would like to Frozen 2 this evening. What are my options
Frozen 2 is playing in Regal in evening. Would that work?
Yes what is timing?
The movie is playing at 6.30 PM and 8 PM
8 PM would work
Sure I can confirm the tickets. How many tickets you want me to book
4 Tickets 2 adults and 2 kids
Sure 4 tickets at 8 PM for 2 adults and 2 kids
Yes that is correct
Confirming the booking now
Thanks
Tickets confirmed and confirmation email send
There is a change in plan and we wont' be go to movie tonight. What are my options
Not a problem I see a option for defer of tickets. Would you like to do that
Yes please defer them until next week.
Tickets deferred for 7 days. Please let me know once you are ready with new timing
Thanks very much for your help. Can you confirm the tickets has been deferred
Yes tickets has been deferred and confirmation details send
I see that thanks
Not a problem