Hello, I’d like to purchase tickets for a movie for Friday.
Okay, which movies are you thinking about?
I was thinking either Star Wars or Cats, what do you think?
Star Wars would be my choice, but if you love musicals then Cats is the best option.
I think I will go for Star Wars. What are the best times available ?
Star Wars is showing at 2pm, 4pm, and 7pm on Saturday and Sunday. They are standard show times.
Okay, I would like to book the tickets for 7pm on Saturday for two people at Regal Theater.
I’m sorry, the 7pm time is actually booked up.
Oh okay, well what about times for Friday at Regal?
The times that are available are 5pm, 7pm, and 9pm.
Okay then please book for 7pm Friday at Regal.
Okay, I am confirming two tickets for Star Wars at 5pm Friday at Regal theater.
Wait no, it is supposed to be 7pm not 5pm.
I am so sorry, I am changing the time right now.
Okay thanks, it wouldn’t be a problem but I wouldn’t be able to make that time.
Your time has been updated to 7pm on Friday for two tickets.
Thank you so much for the correction.
Not a problem, is there anything else I can do for you?
No that is all, thank you so much.
You are very welcome, have a fantastic time at the movie!