Hello, is this the regal theater in Germantown, MD.
Hello Ma'am, yes it is. How are you doing today and how may I help you?
I'm doing well, thanks for asking. I would like to inquire about a movie and the showing times.
Sure! I can absolutely help you with that. Do you know which movie you would like to see?\r\r
Yes, I do. I would like to see Bad Boys for Life.
Great! Do you have a movie date and timeframe in mind?
Yes. Anytime, for today and anytime between 5:00PM and 7:00 PM would work for me.
Awesome! We do have a 5:00 PM and 6:40 PM show times for today. Please let me know what time you prefer.
5:00 PM today sounds great! Does the movie come in 3D or Standard screeinng type?
Ok, please give me a minute to pull up the 5:00 PM schedule availability for today.\rWe have both 3D or Standard screening types for the movie that you selected. Which option would you prefer?
I would prefer the 3D
OK, great. The price for two 3D Bad boys for life tickets for today, 5:00 PM show time is $12.50 each which gives you a total of $25. Would you like to make a payment now? if so, please let me know your method of payment.
Hmmm, before I make my payment, is it too late to switch to standard screening type. I think that standard would be ok.
Ok, no worries; please give me a minute to switch the screening type for your movie selection from # 3D, to stanard.
Ok, Thank you!
You're welcome ma'am. The switching is done and the price has been changed from $12.50 per ticket to $10.00 per ticket. your total is $20 for both tickets instead of $25.00 as I've mentioned earlier.
Awesome! \rI'm happy to save $5.
Absolutely! \rTo confirm your order, we have 2 tickets for the movie Bad Boys for Life, Movie time is 5:00 PM today, and the screening type is standard, for the total price of $20.\rIs that correct?
Yes, that is absolutely correct. Thank you \r
Ok great, and you're welcome!\rMay I have your credit card information? Please let me know whenever you are ready\r
Ok, thanks.\rPlease give me a second to get my credit card out\rMy credit card information is 1235 5768 9101 1213\rexpiration is 01/22, COd is 123, name on the card is Mary Doe.
Ok, great!\rThank you. Please hold for a few minutes while I process your request and get you your confirmation number. (Silent)\rHello Ma'am, your confirmation is 999999
OK, Awesome, thank you for your help and for being so patient. I appreciate it. Good bye, and have a nice evening!
Ok, thank you Ma'am. It was all my pleasure. \rGood Bye, enjoy you moving and have a a nice evening as well!