I'll be going on a trip soon. Can you book flight tickets for me? I'm hoping to leave around 14:30.
No problem. Where to and from, and what day do you want to leave?
I'm going from NY to San Francisco and leaving on Saturday this week. Any ticket in Economy class is fine.
What are your preferred airlines?
I usually fly Delta Airlines.
Ok. When do you plan to fly back and what time?
I'll be flying back on March 13th, preferably around eleven in the morning.
Ok, just to confirm, you'd like to book 1 round-trip ticket in Economy with Delta Airlines from New York to San Francisco, flying out tomorrow at 2:30 pm and returning on March 13th at 11 am.
No, actually, can you change the time to 14:00 for the return flight?
Sure, just to confirm, your return flight will be at 2 pm in Economy.
Oh also, can you change the return date to the 12th?
Sure, just to confirm, your return flight will be on March 12th at 2 pm. Is that right?
Yes, that's perfect. Which airport am I flying to and is the ticket refundable?
Sorry, it looks like there's some kind of error and I'm not able to book that ticket. Can I reserve something else for you?
I need to make that reservation. My plans might change, though, so the tickets need to be refundable.
Ok, I'll try again. Just to confirm, I'm booking 1 round-trip ticket in Economy with Delta Airlines from New York to San Francisco, leaving tomorrow at 2:30 pm and returning on March 12th at 2 pm. Is that right?
Yes, that's perfect.
Sorry, I'm getting an error again and can't make the reservation. Is there something else you'd want?
No, forget about it. Thanks for your help anyways.
Sure, have a good day.