Hello.
Hello.
I'm Karen Rodriguez.
How may I assist you today?
My holiday trip has been postponed. So, I would like to change my reservation which is under my name.
Sure, I will help you with that. Please wait for a minute, I will get back with your details.
Sure, take your time.
I am sorry to say that there is no reservation found.
Ok, no issues. Thank you for checking.
Thank you for reaching us.