Hello. Myself Eric Hill.
Hello, how can I help you today?
I want to cancel my recent reservation, can you help me in that?
Sure Eric Hill,  I will help you with that cancel reservation.
Thank you for accepting my reservation.
Please wait for a while, let me check your previous reservation status.
Ok, I will wait for your response.
Sorry to tell you that, there is no active reservation found with your name in our database to cancel it.
That's ok, it might went wrong while at the time of booking.
You are welcome, thank you for contacting us.