In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[Q]: customer: Hello. 
 agent: Hello. 
 customer: My name is Michelle Garcia. 
 agent: How may I help you? 
 customer: I would like to travel from CLT to DFW, could you help me out? 
 agent: Sure, please share your travel date. 
 customer: My preferable dates are from 08/10 to 08/12. 
 agent: Sorry, there are flights available for the given schedule. 
 customer: That's ok. 
 agent: Thank you for reaching us. 
 customer: Thank you for your time.
[A]: no_flight


[Q]: customer: Hello. 
 agent: Hello. 
 customer: I am jonathan Miller. 
 agent: How can I assist you? 
 customer: My trip has been cancelled? Could you cancel my reservation? 
 agent: Yes, sure. Give me a moment. 
 customer: Ok. 
 agent: Jonathan Miller there is no reservation as per your name. 
 customer: It's ok. Thank you for your service. 
 agent: Thank you for choosing us.
[A]: no_reservation


[Q]: customer: Hello. 
 agent: Hello, how can I assist you? 
 customer: I want to change my reservation due to postponed of my exams, so please help me in changing. 
 agent: Sure, I am here to assist you. May I know your name? 
 customer: Sure, I am Emily Anderson. 
 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: Thank you for your time, No reservation was found on your given name. 
 customer: No issues, thank you. 
 agent: Thank you for choosing us.
[A]:
no_reservation