Hello.
Hello, how may I support you today?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, may I know your name?
Myself Catherine Campbell.
Please wait, I will check the reservation on your name and get back to you.
Sure.
Sorry, there is no reservation found on your name to cancel.
It's ok, thank you for your help.
Thank you for reaching us.