Hello.
Hello, how may I assist you?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I am here to help you. May I know your name to check with the status?
My reservation was done under the name Melissa Walker.
Sorry, there is no active reservation found under your name to cancel.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.