Hi.
Hello. How can I assist you today?
Melissa Martinez here. I am sick, so can you help me with cancellation of my previous booking?
Sure, please allow me a moment to check for the previous reservation.
Ok, I will be waiting for your response.
Melissa, I found your reservation and successfully cancelled your reservation.
Oh! That's fine. Thank you for cancelling my booking.
You are welcome. Thank you for reaching us, have a great day.