Hi.
Hello. How can I aid you?
Could you please cancel my recent reservation due to cancel of my trip?
Sure, We are here to help you.
Thank you.
May I know your name?
My name is Karen Martinez.
Give me a minute.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel  it.
Not a problem, thanks for checking.
Thank you for reaching us.