Hello.
Hello, what can I do for you today?
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
Sure, I am here to help you.
Thank you.
May I know your name please?
My name is Benjamin Anderson.
Thanks for your name, please wait.
Ok, sure.
Thank you for waiting, no reservation was found on your name to change.
Ok, not a problem. Anyways, thank you for the information.
Thank you for choosing us.