Hi. I am Richard Young.
Hello, how may I help you?
Can you help me in booking from IAH to OAK, as there is  a business meeting to attend?
Sure, can I know your travelling dates?
My trip dates are Dec 10 to Dec 12.
Do you have any particular time for departing and returning?
I need a connecting flight which return in evening.
Would you like to prefer direct flight or connecting flight?
I need  a connecting flight.
Which class do you prefer?
No. I am ok with any class.
Thank you for giving your valuable time, but there are no flights available based on your request.
No issue, thank you.
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