Hello.
Hello, how can I assist you?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Ok, please may I know your name to check for the reservation in our records of reservations?
My name is Elizabeth Phillips.
Ok, please wait a moment.
Ok.
Sorry, there is no reservation been found on your name to change.
Ok, thank you for the information.
Thank you for choosing our agency.