In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello. 
 agent: Hello, how may I guide you? 
 customer: I am Emily Green. I would like to book a ticket from MSP to BOS. 
 agent: Sure, can I know your preferable dates? 
 customer: I am starting on 06/18 and return back on 06/20. 
 agent: I found a flight 1018 of AA airlines matches with your preferences, can I proceed? 
 customer: Yes, pleas eproceed. 
 agent: Your ticket is booked. 
 customer: Thank you for the help. 
 agent: Thank you, have a good day.
book