Hi.
Hello. How may I support you today?
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
Sure, I am glad to help you with the ticket cancellation. I need some basic information to check your ticket details, can you please tell me your full name?
Sure, Jerry Wright here.
Ok, please wait a minute I will get back to you with the present status.
Sure.
I am very sorry to inform you that there is no reservation found under your name in our database.
Ok, no worries at all. Thank you for your assistance.
Thank you for availing us.