Hi.
Hello, how may I aid you today?
Can you please change my recent reservation details? As I have booked the ticket with wrong details.
Sure, may I know your name to check the reservation?
Sure, I had booked the ticket with the name Ashley Johnson.
Please wait, I will check the reservation on your name and get back to you.
Fine, I'll be online. Take your own time.
Sorry, we couldn't find a reservation on your name to change.
Oh! May be I did a wrong booking. Thank you anyways.
Thank you for reaching us.