Hi. I am Patrick Smith.
Hello, how best I can aid you today?
I need to cancel lmy reservation as I have fallen sick last night and I cant travel. Can you help me?
Sure, we are glad to help you with cancellation.
Thank you.
Please wait for a while.
Sure.
Thanks for your time, there was no reservation found on your name to cancel it.
That's Ok, thanks for your response.
Thank you for approaching us.