Hi.
Hello. How can I serve you?
Can you please cancel my recent reservation? As my planned trip has been cancelled.
Sure, We are here to help you. Can I know your name?
Sure, my name is Betty Hall.
Please wait a while.
Sure, I'll wait.
Sorry, we couldn't find a reservation on your name to cancel.
Oh! May be I did a wrong booking. Thank you anyways.
Thank you for reaching us.