Hello.
Hello, how can I aid you?
Can you please help me with changing my reservation due to some changes in the trip plan?
Sure, we are here to help you.
Thank you.
Can I have your name to check your details in our reservation list?
My name is Nicholas Hall.
Ok, please wait a moment.
Sure.
Nicholas Hall, we didn't found any reservation found on your name.
Not an Issue, thank you for checking it for me.
Thank you for contacting us.