Hello.
Hello, how can I be your helping hand today?
Can you please cancel my reservation, due to bad weather conditions?
Surely, I will help you out.
Thank you.
On whose name, you made the reservation earlier?
My name is Kevin Moore.
Ok, please wait for a moment.
Sure.
We found a reservation on your name in our database, shall I proceed to cancel?
Ok, proceed with cancellation.
Ok, I have cancelled your reservation.
Thank you for cancelling my ticket.
Thank you for choosing us.