Hello.
Hello. How can I help you?
I was planning to cancel my recent reservation due to my father's health issues, can you help me?
Sure, can you please provide the name on which the reservation has been confirmed?
Ok, my name is Kimberly Harris.
Sorry, there is no reservation found by the name on which you have provided.
Oh! That's very sad news, thank you for assisting me.
Thank you and have a nice day.