Hello.
Hello, how can I guide you for today?
I am Carolyn Davis. I would like to change my flight ticket booking, can you please help me in that one?
Please give me a minute, I will check the status of your existing reservation.
Sure and thank you for considering my request.
Sorry, there is no reservation found under your name in our database.
No issues with that one, thank you for your immediate response.
Thank you for contacting us, have a nice day.