Hi,. I am Carol Adams.
Hello, how can I assist you for the day?
I want to cancel my recent reservation due to heavy snowfall at my destination place. Can you please help me with this?
Sure, I am here to help you?
Thank you.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your given name.
It's ok, no issues. Thank you.
Thank you for reaching us.