Hi.
Hello, how may I help you?
I just want to cancel my mother's reservation because she is not feeling well. Can you please help me to cancel her reservation?
Sure, I will help you in cancellation of the ticket.
Thank you.
May I know your mother's name to check the reservation status?
Yes, her name is Sarah Carter.
There is no reservation found with your mother details.
That's fine, thank you for checking.
Thank you for choosing us.