Hello.
Hello. What help that you are looking for?
There is an emergency case which came to hearing on the dates which I have planned to enjoy in my holidays, so I am unable to travel the trip due to this one. Can you please help me in changing my flight ticket?
Sure, I am glad to help you in modifying the ticket details once I have found your reservation.
Thank you.
Can you please tell me your name with which you have reserved the ticket?
Yes, the previous reservation is done under the name of Daniel Lewis.
Ok, please let me check your ticket status in our records and get back to you.
Please check it fast because it is an emergency for me to travel to Oakland.
When I have checked in our records, I haven't found any reservation on your name.
That's ok, no problem. Anyway, thank you for your time.
You are welcome. Thank you for choosing us. Have a nice day.