Hello. Myself Daniel Smith.
Hello, how may I assist you?
Today, I will be cancelling my previous booking due to some financial issues in my family, please help me.
Sure, I will help you in this. May I know your good name please? Please wait for a minute.
Sure, take your time.
Sorry, there is no reservation found on your name to cancel your reservation.
Oh! maybe my husband cancelled my reservation and forgot to inform me about it. Anyways, thanks for assisting me.
Thank you for approaching us. Have a great day.