Hello, I am Eric Perez.
Hello, how may I aid you?
As my schedule of attending an public meet got cancelled, can you please help me in cancelling my reservation?
Sure, please wait for a moment to check your details.
Ok.
Thank you for waiting. Sorry to inform you, there is no reservation found on your name in my database.
No issues, Thank you for your information.
Thank you for choosing us, have a good day.