Hi.
Hello. How may I help you?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, I am here to help you for this. Let me check your reservation status in our database.
Thank you for considering my request.
For cancelling your reservation. May I know your name please?
Sure, my name is Emily Thompson.
Please wait for a while.
Sure, I will wait.
Sorry for inconvenience, no reservation is found with your criteria.
Ok, no problem. Thank you for your service.
Thank you very much for contacting our agency.