Hi.
Hello, How can I serve you?
I am Anna Smith. Owing to an emergency, I am requesting you for the cancellation of my reservation. Please help me in cancellation of my ticket with your hand.
Sure, I am here to help you.
Ok.
Please wait for a moment, I will check the reservation list and revert you.
Sure.
Thank you for being patience.
Ok.
We found that, there is no reservation available with your specified name.
No problem. Thank you for your response.
Thank you for contacting us.