Hi.
Hello,. How may I serve you?
 I have a bank problem at my home town but the problem is solved, so I need to cancel my reservation. Can you help me out?
Sure. May I have your good name please?
I am Dennis Young.
Please wait for a while, let me check and get back to you.
Ok.
There is no reservation found on your name.
Not a problem anymore.
Thank you for reaching us.