Hello.
Hello, how may I help you?
I want to change an existing reservation as my plan to meet my grand parents got postponed due to my health issues. Can you please help me?
Sure, I am happy to help you. Can you please let me know your good name?
I am Jennifer Clark.
Sorry, we did not find any active reservation on your name in our records.
That's ok, no issue. Thank you for your information.
Thank you for choosing us.