Hello.
Hello, how can I help you?
I want to change my recent reservation. Can you help me out?
Sure, I am here to help you for this. May I know your name please?
Gary Walker.
Just a moment, let me check your reservation status in our records.
Ok, take your time.
Sorry for inconvenience, no reservation is found under your name to change.
That's ok. Anyways, thank you.
Thank you very much for approaching our agency.