Hello.
Hello. How may I serve you?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
Sure, I will help you. Let me know your good name to check the previous reservation?
Cynthia Martinez here.
Please, standby.
Ok.
Thanks for your time. We have not found any reservation with your name.
No problem, Thanks for the information.
Thank you for reaching us.