Hello.
Hello. How can I assist you?
Actually my Tennis Competition is postponed, so that I want to change my existing a reservation. Can you help me?
Ok, may I know the name you have reservated?
Sure, I am Benjamin Hernandez.
Please wait a moment.
Sure.
Thank you for waiting, there is no reservation been found on your name.
It's ok, no problem, thank you for your information.
Thank you for availing our agency.