Hello.
Hello. How can I help you today?
I am Kimberly Lee. Actually, there is a problem with my travelling dates. Can you help to cancel my ticket?
Sure, I can help you with that. Please allow me a moment to check the details.
Please check the details.
Kimberly, I have checked and see that there is no reservation found under your name.
That's fine for me. Thank you for your response.
You are welcome. Thank you for contacting us.