Hello.
Hello, how can I aid you for today?
Can you please change my existing reservation as my plan to go for holiday trip got postponed?
I am here to help you about that. Can you please provide your name for checking the reservation status?
I am Anthony Robinson.
Please wait for sometime to check in our booking list.
Sure.
Sorry Anthony Robinson, there is no active reservation with your name in our booking list.
Ok, no problem. Thank you for the information.
You are welcome, thank you for choosing us.