Hi.
Hello. How may I aid you?
I need to cancel my reservation due to some issues, can you help me out?
Sure, may I know your name?
Please check the reservation details on my name Frank Gonzalez.
Please wait for a moment to check your details.
Sure, take your own time.
Sorry, no reservation found on your name.
That's ok, not an issue. Thank you for your information.
Thank you for reaching us.