Hello.
Hello.
My name is Jack Rodriguez.
Jack, please tell me what help you are looking for?
Actually, I booked a ticket to NYC to attend a music concert, but due to some reasons, I would like to cancel my trip.
That's ok, please wait for a moment.
Sure, take your time.
Jack, I haven't found your reservation in our portal to cancel further.
That's ok. Thank you for your time.
Thank you for approaching us, have a great day.