Hello.
Hello, how can I help you?
My business meeting has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, may I know your good name please?
Sure, my name is Ronald Carter.
Please be on hold, Carter.
Sure, take your time.
There is no reservation found under your name, Carter.
Ok, no issues. My brother might have cancelled my reservation. Anyways, thank you for checking.
Thank you for choosing us.