Hi.
Hello, how can I assist you?
Can you please cancel my recent reservation? As my planned trip has been cancelled.
Sure, please provide your name to check from our database.
Sure, my name is Michelle Wright.
Please wait for a moment.
Sure.
We regret to inform you that there is no active reservation found on your name.
That's ok, thank you for giving the information anyways.
Thank you for contacting us.