Hi.
Hello.
I am Robert Thomas.
How can I help you now?
Book a ticket from BOS to SFO, to see my grandfather who is admitted in hospital.
Sure, can you please mention the travelling dates of your journey?
Sure, my trip dates are 10/12 and 10/14.
Ok, please wait for a while.
Sure.
There is a flight 1001 in Southwest airline. Can I proceed?
Please proceed.
Your booking is done, have a safe journey.
Thanks for your help.
You are welcome.