Hello.
Hello, how may I aid you for today?
I am Angela Smith. I would like to cancel my recent reservation, because I want to travel with my friends by road. Can you please help me?
Sure, please wait for a moment to check your details in my records.
Ok, I will wait for your response.
Sorry to say, no reservation found on your name.
It's ok, no more issues.
Thank you for reaching us, have a nice day.