Hi,.
Hello, how can I help you?
Can you please help me out in changing my earlier reservation? As my planned trip has been postponed to some other dates.
Sure, I am here to help you.
Thank you.
May I know your good name please?
Sure, my name is Donald Philips.
Please wait for a while.
Sure.
Sorry, no reservation found on your given name.
Oh! May be I have done a wrong booking, thank you anyways.
Thank you for choosing us.