Hello.
Hello, how may I aid you for today?
I am Mary Allen. I would like to cancel my reservation as I am moving to my hometown, can you please help me out?
Yes, I will try my best to help you about that.
Thank you.
Sorry to say this, I can not find any reservations on your name in our booking list.
Ok no problem, thank you for checking.
Most welcome, hope you have a nice day.