Hello.
Hello, how can I help you?
Anna Thompson here. I just want to change my existing reservation, due to some personal work. Can you help with that?
Sure, I am here to assist you. Please wait for a while.
Ok,sure.
Thank you for waiting, There was no reservation found on your name to change it.
Ok,that's fine for me. I will choose an alternative.
Ok, Thank you for choosing us.
Thank you.
Have a nice day.