Hello.
Hello. What type of help that you are looking for?
Owing to an emergency I want to cancel my recent reservation. Can you help me?
Sure, I am here to help you with the ticket cancellation.
Thank you for accepting my request.
May I know your good name to check the ticket status please?
Yes, I am Kimberly Roberts.
Ok, please give me a minute.
Sure.
Sorry for the inconvenience, there is no active reservation with your name to cancel the ticket.
Ok, no problem. Thank you for your information.
You are most welcome. Thank you for consulting us.