Hello.
Hello, how may I assist you?
Shirley Rodriguez here. I want to change my existing reservation due to exams got postponed. can you please help me with this?
Sure, I am glad to assist you. Let me check your reservation status in our database.
Sure.
Sorry to inform you that there is no reservation under your name in our database.
Ok, no issues. Thanks for checking.
You are welcome and thank you for approaching us.