Hello,.
Hello, how can I aid you for today?
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
I am here to help you about that, can you please provide your name for checking the reservation status?
Myself, Rachel Moore.
Please wait for a while to check in our booking list.
Ok.
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
Ok, no issues. Thank you for your information.
You are welcome, thank you for reaching us.