Hello.
Hello. How can I help you?
I would like to change my recent reservation due to bad weather at my visiting please, will you help me in changing my reservation?
Sure, I will help you.
Thank you for accepting my request.
May I know your name please?
Myself Richard Harris.
Please wait a while.
Ok, I will wait.
Sorry to say, there is no reservation on your name in our database.
Ok, not an issue. Thank you for your information.
Thank you for opting us.