Hi.
Hello, how may I aid you?
I am Richard Gonzalez. I want to change an existing reservation due to sudden change in my trip. Can you help me?
Sure, we are here to assist you. Please wait for a moment, I will check with the reservation on your name.
Ok.
Thank you for your patience, There was no reservation found on your name.
No issue. Thank you for the information.
Thank you for contacting us.