Hello.
Hello. How may I help you now?
Can you please help me to book a ticket from  ORD to DTW?
Sure, I will help you with that. Can you please provide your travelling dates?
I want to travel on Apr 26 and Apr 28.
On whose name I have to book the flight ticket?
You can reserve ticket on Matthew Jackson.
May I know your connection limit?
I need a direct flight.
Any more requirements do you have?
No.
Please be on hold to check the flights.
Sure.
Unfortunately there are no direct flights running on your route with your required preferences.
Ok, thank you for informing me.
Thank you for approaching us, have a great day.