Hello.
Hello. How may I assist you?
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, I am here to help you.
Thank you.
May I know your good name please?
Yes, I am Jack Martin.
Please wait for a while.
Sure.
Sorry to inform you that there is no reservation found on your given name.
Ok, no problem. Thank you for your information.
Thanks for reaching us, have a nice day.