Hi.
Hello, What kind of help are you expecting from our side?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
I am Brian Smith.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
Ok, no issues. Thanks for the information.
Thanks for approaching us.