Hi.
Hello, what can I do for you today?
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow. Can you help me out?
Sure, we will help you.
Thank you.
May I know your name please?
Shirley Miller is my name.
Ok, please be on hold.
Ok.
Thank you for waiting, no reservation was found on your name in our database.
No problem, thank you for the information.
Thank you for availing us.