Hello.
Hello.
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
Sure, Please hold on. May I know your name?
My previous reservation has done with the name Samuel Young.
Let me check your ticket status in our website.
Sure, take your own time.
Sorry, no reservation is found by your name.
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
Thank you for contacting us.