Hello.
How may I serve you?
I have to attend a Music Concert at MSP, could you please help me with booking a flight ticket from OAK?
Sure, I will help you. Please send your travelling dates.
I would like to depart on Apr 19th and return on Apr 21st.
Do you have any preferences?
I need a connecting flight.
May I know your name?
I am Nicole Jones.
Sorry, there is no flight available with your requirements.
Ok, not an issue. Anyways, thank you for the information.
You are welcome, have a nice day.