Hi.
Hello, how may I help you?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, may I know your name?
My name is Karen Allen.
Sure, please wait for a while, I will check the reservation list and revert to you.
Sure.
we are sorry to inform you that, there is no reservation found with your name.
Ok, no problem. Thanks for your information.
Thanks for reaching us.