Hello.
Hello. How can I help you for today?
I am trying to change my trip details because I planned for some other trip. Can you please help me to change?
Yes, I can help you.
Thank you.
Could you tell me your name for checking your previous reservation?
My name is Margaret Turner.
Give me a moment.
Ok, take your time.
Sorry to inform you that there is no reservation found on your name.
It's ok, thank you.
Thank you for reaching our agency.