In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello. 
 agent: Hello, how can I assist you? 
 customer: Can you help me in reserving my flight ticket from LAX to DCA? 
 agent: Sure, may I know your trip dates? 
 customer: My preferable journey dates are Aug 26 and Aug 28. 
 agent: Do you need any connections between your trip? 
 customer: I prefer connecting flight for this trip. 
 agent: I need your name to process further. 
 customer: My name is Eric Roberts. 
 agent: Do you need any other specifications? 
 customer: No, thanks for asking. 
 agent: We have a connecting flight operated by United Airlines with a fare of 100. Shall I book your seat in this flight-1004? 
 customer: Please reserve my ticket in this flight. 
 agent: Your ticket has been reserved, have a great ride. 
 customer: Thank you for booking my ticket. 
 agent: Thank you for contacting us.
book