Hello.
Hello, how can I serve you today?
I would like to do some changes in my existing reservation, can you help me in that?
Sure, I will help you. May I know your name?
Sure, the ticket has been reserved on the name Jerry Wright.
Please give me a minute.
Sure, I will wait for your response.
Thanks for being patient, there is no active reservation found on your name to change.
That's ok, no problem. Thank you for the information.
Thank you for availing us.