Hi.
Hello, how can I aid you today?
I want to cancel my recent reservation as my plan to meet my grand parents got postpone due to my health issues. Can you help me with this?
Sure, may I know your name to proceed further?
I am Jacob Robinson.
Please wait.
Sure.
Sorry, no reservation found on your given name in our portal to cancel it.
No issues, Thank you for your information.
Thank you for reaching us.