Hi.
Hello, how can I serve you?
I made a reservation earlier this week to give a seminar but due to technical issues so I need to cancel it. Can you help me in cancellation?
Sure, let me know your good name please.
I am Kenneth Martinez.
Ok, give me a minute.
Ok.
Thank you for being wait. We didn't found any reservation according to your name.
Ok, not an issue. Thanks for your help.
Thank you for consulting us.