instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hi. 
 agent: Hello. 
 customer: Laura Turner here. 
 agent: How may I aid you? 
 customer: Can you book a flight ticket for my airport codes that is from IAH to IAD? 
 agent: Ok, please mention your dates of travel. 
 customer: The travel dates are from Jan 03 to Jan 05. 
 agent: Do you have any other requirements? 
 customer: I would like to prefer a flight with a stopover option. 
 agent: There is a connecting flight-1009 in economy class, is it fine for you? 
 customer: You can book the flight ticket. 
 agent: Ok, booking is done on Delta airlines. 
 customer: Thank you. 
 agent: Welcome.
answer:
book


question:
customer: Hello. 
 agent: Hello, how may I help you at this moment? 
 customer: I want to attend a Marriage in Chicago. Can you please help me for booking the flight ticket? 
 agent: Sure, Let me know your boarding point. 
 customer: My boarding point is SEA. 
 agent: Can you please share your depart and arrival dates? 
 customer: My travelling dates are July 07 and July 09. 
 agent: Ok, May I know your connection limit? 
 customer: I prefer single connecting flight. 
 agent: Is there any other preferences? 
 customer: No, I don't have any other preferences. 
 agent: To proceed further, may I know your name please? 
 customer: My name is Emma Perez. 
 agent: We are happy to inform you that, we found a direct flight in 1022 Spirit Airline with a fare of 200. Can I proceed for booking? 
 customer: Please proceed for booking the flight ticket. 
 agent: Sure, your ticket has been reserved. 
 customer: Thanks for helping me. 
 agent: Thank you for approaching us.
answer:
book


question:
customer: Hello. 
 agent: Hello, how may I help you? 
 customer: Can you please help me to modify the ticket details in the past ticket? 
 agent: Sure, may I know your name? 
 customer: Thank you. My name is Jonathan Carter. 
 agent: Wait a minute. 
 customer: Sure, I will wait for your response,. 
 agent: Sorry, there was no reservation found on your name. 
 customer: It's ok, not a problem with that. Thank you for your time. 
 agent: Thank you for choosing us.
answer:
no_reservation