Hello.
Hello. How can I help you today?
I have postponed my trip, so please help me to change my existing reservation.
Sure, I can help you with that. Please allow me a moment to check the details.
Sure.
May I know your name to proceed further?
My name is Carolyn Brown.
Thank you for providing. Carolyn, I have checked and see that there is no reservation found under your name.
It's ok, thank you for searching for the existing reservation with my details.
You are welcome. Thank you for contacting us.