Hello.
Hello, how can I help you?
I have to change my reservation due to my planned event got postponed. So please help me with that.
Sure, can you please provide me your name to check the reservation?
Thank you. Please check the reservation with my name Margaret Young.
Sorry, there is no reservation with your given name.
Oh! It may  not be booked properly. Anyway, thank you for your time.
Thank you for reaching us.