Hi.
Hello, how can I guide you for today?
Owing to an emergency, My sky diving has been cancelled. Can you help me to cancel my reservation?
I will help you with that.
Thank you.
May I know your name?
Please check the reservation on the name of Joseph Perez.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
Ok, thanks for the information.
Thank you for contacting us, have a nice day.