Hi.
Hello.
I am David Thompson.
How may I aid you today?
I am planning to change my reservation to another destination, so can you help me to change my reservation?
Sure, I will help you with that.
Ok.
Please wait for a minute to check your previous reservation.
Sure.
There is no reservation found on your name in our records.
That's ok, thank you.
Thank you for contacting us, have a great day.