Hello.
Hello.
I am Catherine Miller.
How can I help you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I am here to help you with that.
Thank you.
Please, give me a moment.
Ok, take your time.
Sorry, we have not found any reservation on your name in our records.
That's ok. Anyways, thank you for your help.
Thank you for choosing us.