Hello.
Hello. How can I aid you?
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, may I know the name to check for the status?
Thank you. Please check the reservation with my name Ruth Young.
Please be on hold, I will get back to you in a minute.
Sure, take your time.
Thank you for your patience.
It's ok.
Sorry to say, there is no active reservation have been found under your name in our database to cancel it.
Oh! It may not be booked properly. Anyway, thank you for your time.
Thank you for reaching us with a query.