Hello.
Hello. How can I aid you?
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, can you please cancel it?
Ok, please wait I will revert you in a while.
Ok.
 May I know your good name for further process?
My name is Cynthia Jones.
Sorry to inform you that no reservation was found on your name.
No problem, thanks for your effort.
Thank you for opting us.