Hi.
Hello, how may I assist you?
Can you please help me to cancel my recent reservation?
Sure, I am here to help you for this. May I know your name please?
I am Carolyn Wright.
Please wait for a while, let me check your reservation status in our database.
Sure.
Sorry for inconvenience, no reservation is found under your name to cancel.
Ok, not an issue.
Thank you very much for contacting our agency.
Thank you for your information.
You are welcome.