Hello.
Hello, how may I serve you today?
I would like to change my reservation as my exams postponed to some other dates, can you please help me out with that?
Sure, I will help you with that.
Thank you.
May I know your good name?
Myself Christine Evans.
Please wait for a moment while I check for your reservation.
Sure, take your time.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
That's ok, no problem. Anyway thank you for checking out.
Thank you for reaching us, we hope see you again.