Hello.
Hello, how can I aid you for today?
I would like to cancel my reservation as I am leaving for delegates, can you please help me out?
I am here to help you about that, can you please let me know your name for checking the reservation status?
Karen Nelson here.
Sorry to say this Karen Nelson, there is no active reservation under your name in our booking list.
Ok no problem, thank you for your services.
You are welcome, thank you for reaching us.