Hello.
Hello, how can I help you today?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, may I know your good name?
I am Margaret Martin.
Please wait for a moment.
Sure.
Sorry to say that, no reservation was found with your good name.
Ok, no issues. Thanks for the information.
Thank you for reaching us.