Hello.
Hello. How may I aid you?
I want to cancel my recent reservation, due to some problems I am unable to travel those dates, can you please cancel my reservation?
Sure, I will help you.
Thanks.
Could you please provide your name to check your reservation status?
Sure, my name is Laura Rodriguez.
Ok Laura, please hold on.
Ok.
Sorry to inform you that, there is no reservation with your name in our records.
Oh! It's ok no problem. Thank you for your information.
Thank you for reaching us, have a great day.