Hello.
Hello, how can I aid you for today?
I am Betty Clark, can you please help me in modification of my reservation as my destination point got changed?
Sure, I will help you with that.
Thank you for your positive response.
Please give me a minute to check the ticket status.
Sure, I will wait for your response.
Sorry to inform you that, there is no active reservation with your name to change the details.
Not a problem, anyways thank you for checking my reservation status with my name.
You are welcome. Thank you for choosing us.