Hi.
Hello. May I know your good name?
I am Timothy Martin.
Ok, what can I do for you now?
As my seminar got postponed. So I need to cancel my reservation. Can you please help me in cancelling?
Sure, I can help you with that. Wait a minute, I will go through your reservation and cancel it.
Sure.
We did not find any reservation on your name to cancel it.
Ok, no issues.
Thanks for contacting us, have a nice day.