Hello.
Hello. How can I assist you today?
Could you do me a favour in cancelling my recent reservation?
Sure, can I know your name?
My name is Cynthia Robinson.
Cynthia, please wait for sometime. I will check your reservation status and get back to you.
Ok, take your time.
Sorry Cynthia, I have not found any reservation by your name in our website.
It's ok, thank you for the information.
Thank you very much for contacting us.