Hello.
Hello. How may I assist you now?
Can you please assist me to change my reservation?
Sure, I will help you with that. Can I know your name to check your previous reservation status?
Thank you. My name is Amanda Thomas.
Please be on hold.
Sure.
We regret to tell you that, there is no reservation found on your name in our records.
Ok, not a problem. Thank you.
Thank you for reaching us, hope you have a great day.