Hello.
Hello, how can I assist you today?
Due to some health problem from last night, I am unable to travel. Can you please cancel my reservation?
Sure, I will help you to cancel your flight. May I know your name?
Sure, I am Charles Hernandez.
Please wait for a while.
Ok.
Thanks for waiting, Sorry there is no reservation found on your name.
Ok, Thank you for your service.
Thank you for reaching us, we hope see you again.