Hello.
Hello, how can I assist you?
Due to heavy work load in my office, I'm unable to catch the flight. Can you please help me in changing my recent reservation?
Sure, may I know your name?
Sure, my name is Carolyn Rodriguez.
Please wait for a moment.
Sure, take your own time.
Thanks for waiting, there was no reservation found on your name.
Oh! That's ok, thank you for giving the information anyways.
Thank you for choosing us.