Hi.
Hello. How can I assist you?
My cousin told me to cancel his reservation because he is unwell. Can you please help me out?
Sure, I will help you with this.
Thank you.
Can you please provide the name on which you have made the reservation previously?
The reservation was done on the name of Ronald Harris.
Ronald Harris, there is no active reservation found under your name in our database.
Not an issue, thank you so much for checking.
Thank you for contacting us.