Hi. I am Stephanie Carter.
Hello, how may I help you?
I made a reservation earlier this week to start a new project but due to some technical issues it got postpone. Can you please help me in changing my reservation?
Stephanie Carter, I am here to help you for this. Let me check your reservation status in our database.
Ok.
Sorry to intimate, no reservation is found with your criteria.
Not a problem, thank you for the information.
Thank you very much for contacting our agency.