Hi.
Hello.
I am Jonathan Hill.
How may I help you today?
Due to sudden demise of my great grandfather, I need to change my reservation. Can you please help me with that?
I am happy to help you, please wait a moment.
Ok.
Thanks for your time, there is no reservation found on your name to change it.
Ok, no issues. Thank you for your quick response.
Thanks for reaching us, have a good day.