Hello.
Hello. How may I help you today?
Myself Nicole Lopez. I would like to change my recent reservation due to some personal issues, Will you help me with that?
Sure, I am glad to help you.
Thank you.
Please wait a moment.
Ok, I will wait for your response.
Sorry, I didn't find any reservation on your name in our database.
Ok, not an issue. Thank you for your information.
Welcome, have a nice day.