Hi.
Hello, how can I provide assistance to you?
As I have planned to go for a death valley adventure  which got cancelled, I want to cancel my recent reservation. Can you help me with cancellation?
Sure, we are here to help you. For checking the reservation, may I know on which name the ticket has been reserved?
Sure, the reservation was done with the name Patrick Hall.
Ok, please wait a moment I will check the status  and get back to you.
Ok, take your own time.
Thanks for the time, we found a reservation on your name. Shall I proceed with cancellation?
Yes, please proceed with cancellation.
Sure, your ticket has been cancelled.
Thank you for the quick response.
Thanks for approaching us, have a good day.