Hello.
Hello, how may I aid you at this moment?
I am Katherine Carter. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
Sure, I will help you about that.
Thank you.
I am sorry to say this Carter, there are no active reservations under your name to cancel.
That's ok. Anyways, thank you for your help.
You are welcome, thank you for reaching out here.