Hello.
Hello, how can I guide you for today?
I would like to cancel my reservation which is under my name. Can you please help me with that?
I will help you with that. May I know your name?
My name is Carol Evans.
Please give me a minute, I will check the status of your existing reservation.
Sure, take your time.
I found your existing reservation and cancelled it successfully.
Thank you for your help.
Thank you for contacting us, have a nice day.