Hi.
Hello, how may I render you.
Actually, I had done my reservation previously to travel Chicago this month. But, in my office, they are not assigning any leave on those days. So, I want to change my reservation. Can you help me with that?
Sure, may I know your name?
Sure, I am Eric Lee.
Sorry, there is no reservation on your name.
No problem, thank you for your information.
Thank you for choosing us.