Hello.
Hello. How may I help you?
I would like to change my recent reservation, will you help me with that?
Thank you. May I know your name?
Thank you for accepting my request, myself Elizabeth Evans.
Thank you. Please wait for a while.
Sure, I will wait.
Sorry, there is no reservation found under your name in our database.
Ok, not an issue. Thank you for your information.
You are welcome and thank you for choosing us.