Hi, I am Ashley Walker.
Hello, how can I serve you?
Due to heavy rainfall at my destination, I want to cancel my trip. Can you please help me in cancellation?
Sure, please wait a while I will check and let you know.
Ok.
Thank you for waiting. Reservation is found on your name.
Ok, please cancel my recent reservation.
Your reservation is cancelled.
Ok, thank you.
Thank you for reaching us.