Hi.
Hello. How may I assist you?
Can you please help me in changing my existing reservation?
Yes, I will help you with that. Can you please let me know your full name?
Jason Wright here.
Ok, can I put the conversation on hold for a while?
Sure.
Sorry to inform you that, there is no active reservation found with your name in our portal.
No issues, thank you.
You are welcome. Thank you for opting us.