Hello.
Hello, how can I assist you for the day?
I want to change my existing reservation due to some health issue. Can you help me?
Sure, I am here to help you.
Thank you.
May I know your good name?
Ok, my name is Kenneth Taylor.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your given name.
Ok, not an problem. Thank you for your help.
Thank you for reaching us.