Hello.
Hello. How can I assist you?
Can you help me to cancel my recent reservation because I am not able to travel with some problem.
Sure, I can you help you with it. May I know your name for cancelling?
Please check with name Carolyn Turner because previously I reserved with this name only.
Please wait for a moment.
Sure.
Sorry, no reservation was found by the name of Carolyn Turner.
It's not a problem, thank you for your valuable information.
Thank you for choosing our services.