Hello.
Hello. What assistance do you want from our agency?
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
Sure, I am glad to help you.
Thank you.
Can you please provide your name to check your previous reservation?
Sure, my name is Deborah Hill.
Ok, please be on hold to check.
Ok.
Sorry to inform you that, in our records there is no reservation showing with the name of Deborah Hill.
Oh! May be my friends already cancelled my ticket. Thank you for your service.
Thank you for approaching us, hope you have satisfied with my service.