Hello. I am Kevin Perez.
Hello, how can I assist you?
We are planning to visit one of the historical places in New York,  As I am met with an injury I could not visit.So I would like to cancel my recent reservation. Can you please help me?
Sure, please wait I will revert you in a moment.
Sure.
 Sorry to inform you that no reservation was found on your name.
Ok, no worries at all. Thank you for your kind information.
Thank you for availing us.