Hello, I am Ruth Wilson.
Hello, how may I help you today?
Can you please help me in cancelling my reservation as the schedule of meeting got changed?
Sure, I am happy to help you. Please wait a moment.
Ok.
We are glad to inform you that reservation found on your name. Shall I proceed for cancel that reservation?
Yes, you can.
Your reservation has been cancelled.
Thank you for cancelling my reservation.
Thanks for connecting with us. Wish you a nice day.