Hi.
Hello. What guidance do you need from our travel agency?
Please help me out in cancelling in recent reservation.
Sure, I will definitely help you with that. May I know your name?
Ronald Moore.
Ok, please give me sometime to check your ticket status.
Ok.
I am really sorry to inform you that, there is no active reservation found with your name to cancel the ticket.
That's ok, thank you.
It's my pleasure, thank you for choosing us.