Hello.
Hello, how may I aid you today?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Sure, I am here to help you out. Please provide me your name to check the reservation status on your name in our database.
My name is Charles Miller.
Please allow me a moment.
Ok, take your time.
Sorry Nancy Lopez, there is no active reservation on your name in our reservation list.
That's ok, thank you for checking.
Thank you for reaching us.