Hello.
Hello, how can I guide you for today?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
I will help you with that. May I know your name?
Brian Harris here.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
No problem, Thanks for the information.
Thank you for contacting us, have a nice day.