Hello.
Hello. How may I guide you?
I want to change my reservation due to some personal work at home, so please help me in changing.
Sure, I can help you and may I know your name for checking purpose?
Sure, my name is Emily Rodriguez.
Please allow me a moment.
Sure.
Thank you for waiting, I have checked in reservation list to change your ticket but could not find any reservation with your name.
Not an issue, thank you.
You are most welcome and thank you for reaching us.