Hi, I am Patrick Robinson.
Hello, how can I help you?
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
Sure, I am here to help you. Please wait a minute.
Ok.
Thank you for waiting, sorry to inform we didn't find any reservation on your name.
OK, no issues. Thanks for the help.
Thank you for opting us, have a nice day.