Hi.
Hello. How may I help you?
I am Kenneth Hernandez. I need to amend my reservation, can you help me out please?
Sure, I will help you in re modify your existing reservation.
Thank you.
Could you please hold on for a moment to check for the reservation details in our portal?
Sure, take your own time.
Sorry, I did not find reservation on the given name.
That's ok, no problem. Thank you for your information.
Thank you for reaching us.