Hello.
Hello. How may I assist you today?
I want to change my existing reservation due to sudden postpone of my trip dates. Can you help me with that?
Sure, I will try to help you but I need your name to proceed further?
Thank you. Kevin Mitchell here.
Sorry to tell you that, there is no active reservation found with your name in our database to change it.
Ok, no problem. Thank you for your assistance.
My pleasure.