Hello.
Hello.
I am Emily Nelson.
Can I know what is your concern?
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
Ok, that is my job to assist you. Please wait while I check. Sorry Emily Nelson, there is no reservation has been found on your name. I regret the inconveniences.
Ok no problem, thank you for your services.
Thank you for choosing our agency.