Hello.
Hello, how may I assist you?
Due to sudden changes in the trip I would like to change my recent booking, can you please help in that changing my booking?
Sure, I will help with this. Please, provide me your name to check the reservation details?
Sure, my name is Eric Turner.
Sorry Eric, no reservation found on your name in our data base.
Ok, that's fine, no problem with that, thank you for your quick response.
Ok, thank you for reaching us.