Hello.
Hello.
My name is Patrick Nelson.
How can I assist you?
Actually I made a reservation to NYC for my birthday, but due to some reasons, I am unable to travel.
Ok.
Could you help me in cancelling the reservation?
Sure, I can help you with that. Please be on hold, I will check your details.
Sure, take your time.
Patrick, there is no active reservation found under your name to cancel.
That's fine, anyway's I wanted to cancel the reservation.
Thank you for reaching us, have a nice day.
Thank you for your time.
Welcome.