Hello.
Hello, how may I assist you?
Cynthia Rodriguez here. I would like to change my reservation as there is heavy rainfall at my destination location, can you please help me out with that?
Sure, please wait for a moment.
Thank you for accepting my request. Sure, I will wait for your response.
Sorry, there is no reservation found on your name in our database to change.
That's ok, no problem. Anyway thank you for checking out.
You are welcome.