Hello.
Hello.
I am Amy Campbell.
How may I assist you at this moment?
I want to cancel flight ticket, can you please help me with that?
Sure, I will help you with that.
Thank you.
Please wait a moment to check your previous reservation status.
Ok.
We regret that, there is no reservation on your name in our records.
Oh! It's ok no problem. Thank you for your information.
Thank you for approaching us, have a great day.