Hello.
Hello. How may I assist you?
I want to cancel my recent reservation due to some health issue. Can you help me?
Sure, I am glad to help you in flight ticket cancellation process.
Thank you.
May I know your name for checking your reservation status?
Yes, I am Janet Collins.
Ok, I have checked with your name in our portal but it is showing that there is no booking done on the name that you have mentioned us for checking.
Ok, not a problem. Thank you for your information.
You are most welcome.