Hello.
Hello, how may I aid you?
I am Susan Mitchell. I would like to change my reservation as I am leaving for business meet, can you please help me out?
I am here to help you about that. Hold on for sometime.
Thank you.
Sorry to say this Susan, there are no active reservations under your name to change.
Ok no problem, thank you for your services.
Most welcome, thank you for reaching out here.