Hello.
Hello, how may I oblige you today?
I am planning to change my existing reservation. Can you please help me for this?
Sure, may I know your good name?
Myself Pamela White.
Ok, please wait for a minute.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Not a big problem, anyhow thank you very much for your kind information.
Thank you for opting us.