Hello.
Hello. How may I help you out?
I need to cancel my reservation which I have done last week in advance for my exams. Can you please aid me to cancel my reservation?
Sure, I will help you in cancelling the reservation. May I know your name please?
Thank you for considering my request, my name is Stephanie Adams.
Sorry, there are no reservations found in our database.
It's ok, anyway thank you for the information.
Thank you for reaching us.