Hello.
Hello. How may I aid you today?
Can you please help me to cancel my reservation due to some health issues?
Yes, I will definitely try my best to help you in cancelling your reservation.
Thank you.
Please, provide me your good name to check your reservation status.
Sure, my name is Anna Garcia.
Ok, please wait for a moment.
Sure.
Sorry to say that, we have not found any active reservation on your name in our database.
No worries, thank you.
Thank you for choosing us, have a good day.