Hi.
Hello. How may I serve you today?
Can you cancel my recent reservation due to my health issue?
Sure, I can help you with it.
Thank you.
Can I have your good name to check the active reservation on your name?
Sure, My name is William Jackson.
Please wait for a moment.
Sure.
Thank you for waiting, there is no reservation found on your name.
Ok, No problem. Thank you for the information.
Thank you for contacting us.