Hi, Susan White here.
Hello, how can I assist you?
Can you please reserve me a flight ticket from New York, NY - EWR to reach Boston, MA - BOS?
Sure, we are here to help you.
Thank you.
Ok, when are you planning to travel?
My trip dates are 01/18 - 01/20.
Ok, do you prefer a direct flight or connecting flight?
I prefer to go by a connecting flight.
Ok, let me check the availability of flights.
Sure.
We are sorry to inform you Susan White, there is no flight available on your dates.
Not a problem, thank you.
Thank you for reaching us.