Hello, I am Jack Young.
Hello Jack, how may I guide you?
I want to cancel my reservation due to an emergency. Can you render me?
Sure, I will help you with that. Let us check your reservation status in our database.
You can take your time. I will be waiting for your response.
Ok. Sorry for inconvenience, no reservation is found on your name in our database.
No issues. Thank you for checking. You are welcome.
Thank you very much for contacting our agency.