Hi.
Hello, how can I provide service to you?
Could you please cancel my ticket?
Sure, I can cancel your reservation as per your request.
Thank you.
Can I have your name please to check the status of your reservation?
Carol Hernandez is my name.
Please wait for a while.
Sure.
Thanks for waiting, no active reservation was found on your name in the database.
Not an issue, Thank you.
Thank you for reaching us.