Hello.
Hello. How may I guide you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I will help you with that. Please wait for a while.
Sure, take your time.
May I know your name please?
My reservation was done under the name Catherine Moore.
I am sorry to say that there is no flight found under your name.
That's ok, not an issue.
Thank you for contacting us.