Hello, This is Kimberly Gonzalez.
Hello Kimberly Gonzalez. What can I do for you?
As I would like to change my destination, because of my baseball match venue being changed. So, please cancel my reservation.
OK, wait a minute. I will check the status and revert you.
Ok.
Thanks for being waiting, we did not find any reservation on your name to cancel.
Ok, not an issue. Thank you.
Thanks for approaching us, have a nice day.