Hello.
Hello. What guidance do you need from our agency?
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I am glad to help you. Can you please let me know your full name?
Thank you. Please check my reservation with my name Edward Hernandez.
Sorry to inform you, there is no reservation found with your name in our portal to cancel the ticket.
Oh! It may not be booked properly. Anyway, thank you for your time.
Most welcome. Thank you for reaching us.