Hello. I am Kenneth Collins.
Hello, how could I serve you today?
I need to change my recent reservation because of friend got with an accident. Can you please help me that?
Sure, I am here to help you. Could you please wait for few minutes.
Ok.
Thank you for waiting, we found a existing reservation on your name. Could you please help me with providing your new reservation details?
I would like to travel on 12/11 to 12/13. Leaving point is IL-ORD to landing point is MA-BOS.
There is a southwest airline with fare of 100 and single connection matches your schedule.
Ok, proceed for booking.
Your ticket has been confirmed with flight number 1006.
Thanks for your valuable information.
Thank you for reaching us, have a safe flight.