Hi, I am Charles Rodriguez.
Hello, how may I support you now?
Owing to an emergency, my business meeting has been cancelled,. Can you help me with cancellation?
Sure, I will help with cancellation. Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, there is no reservation found on your name.
Ok, no worries at all. Thanks for your kind service.
Thank you for reaching us.