Hello.
Hello, how can I help you now?
I am Nicole Lee here, my planning is from CLT to DCA, can you please reserve my ticket?
Sure, can you please mention the travelling dates of your journey?
Ok, my dates of journey is from 09/28 to 09/30.
Ok, please wait for a while.
Sure, I want a direct flight.
Sorry, there is no direct flight.
That's ok, thank you.
Thank you for approaching us, have a nice day.