Hello.
Hello, how best I can serve you at this moment?
I was planning to change my holiday location to a cheaper destination within my budget. So, can you please help me with changing my existing reservation?
Sure, we are here to help you.
Thank you.
May I know on which name the ticket has been reserved?
My reservation was done by the name of Elizabeth Lee.
Ok, please wait for a while.
Ok, I will be waiting for your reply.
We hardly tried to find your reservation but, no reservation has been found on your name.
Oh! That's very sad to know for you. Anyways, thank you for checking.
Thank you for approaching us.