Hello.
Hello, how may I support you today?
Please cancel my recent reservation due to some health issues?
Sure, I will help you with that. May I know your good name?
Sure, I am Samantha Harris.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name to cancel it.
Ok, not an issue. Thank you for your information.
Thank you for visiting us.