Hi.
Hello, do you need any help from us?
I want to change my existing reservation which is done recently because of postpone of my examination, can you please help me in this?
I understand your request and will be happy to help you.
Thank you.
Could I have your name please?
Sure, my name is Joseph Martin.
Sorry, there is no reservation matching with your name in our portal to make changes further.
Ok, no problem. Anyways, thank you for your service.
My pleasure. If any questions arise, please feel free to contact us at any time.