Hello.
Hello, how can I aid you today?
I want to cancel my reservation due to some personal work at home, will you help me in this?
Sure, we are glad to help you.
Thank you.
May I have your name please?
Sure, I am Pamela Martinez.
Please wait, I will check the status of your reservation and revert to you.
Ok, I will wait.
Thanks for your precious time, no existing reservation was found on the name of Pamela Martinez in the database.
That's Ok, thanks for your support.
Thank you for choosing us.