Hello, I am Samuel White.
Hello, How may I support you?
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me in this?
Sure, We are happy to help you. Please hold on for a moment.
Sure, I will wait.
Thanks for holding on. Unfortunately we did not find any reservation with your name.
It's ok, not a problem. Thank you for your information.
Thank you for making us to serve you regarding your cancellation process.