Hello.
Hello, how can I help you?
I am Carol Campbell. I want to cancel my reservation, due to my health issues. So please help me in the cancellation.
Sure, I am here to help you. Please wait a minute I will get back to you with the present status.
Sure.
Thank you for waiting, sorry to say no reservation found on your name.
Not an issue.
Thank you for reaching us, have a nice day.