Hello.
Hello, how may I render you?
Owing to an emergency, I want to change my existing reservation. Can you please help me in that?
Sure, I am here to help you. May I know your name?
Myself Ruth Martinez.
Please give me a moment to check your ticket status in our database.
Ok., take your own time.
Sorry Ruth Martinez, no reservation is available by your name.
Ok, no problem. Thank you for checking.
Thank you for choosing us.