Hello.
Hello, how may I best support you today?
I want to change my existing reservation as I am super busy and can not go on the trip right now, can you please help?
Sure, we are happy to help you. Please provide your good name.
Sure, my name is Jonathan Edwards.
Please hold for a while.
Ok.
sorry to say that, there is no active reservation found on your name.
Not an issue, thank you.
Thank you for reaching us.