Hi.
Hello, how may I aid you?
I want to cancel my reservation as I cannot travel because I met with an accident. Could you please do that for me?
Sure, I am here to help you.
Thank you.
Please share me your name to check your reservation details?
My name is Carolyn Young.
Sorry, there is no reservation on your name.
No problem, thank you for checking.
Thank you for reaching us.