Hello.
Hello, how can I assist you for the day?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I am here to help you.
Thank you.
May, I know your good name?
Sure, myself Jacob Clark.
Sorry, we found no reservation on your given name.
Oh! It  may not be booked properly due to server issues. Anyway, thank you for your time.
Thank you for reaching us.