Hi. I am Stephen Walker.
Hello Walker, how may I aid you today?
I need to amend my reservation, can you help me out?
Sure Walker, I am glad to help you out. Please allow me a moment to check the reservation on your name.
Sure, take your own time.
Sorry Walker, there is no active reservation on your name in our database.
That's ok, no problem. Thank you for your information.
Thank you for reaching us.