Hello.
Hello. How can I help you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I am here to help you. May I know your name?
My reservation was done under the name Robert Hall.
Please wait for a minute.
Sure, take your time.
Sorry, there are no reservation found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us.