Hi, I am Amy Gonzalez.
Hello, how may I serve you today?
As I am not issued with leave during my journey time, so I want to change my existing reservation. Can you help me with it?
Sure, I will help you to change your reservation. Please wait for a moment, while I search for the reservation.
Sure.
Thank you for waiting, sorry there is no any reservation found on your name in our data base.
That's ok, thank you for the response.
Thank you for visiting us, have a nice day ahead.