Hello.
Hello.
I am Frank Roberts.
How can I assist you at this moment?
I want to cancel my flight ticket, due to some problems I am unable to travel those dates so can you help me with that?
Sure, I am happy to help you with that.
Thank you.
Please wait a moment to check your reservation status.
Ok.
Sorry Frank Roberts, no reservation has found under your name to cancel.
Oh! It's ok no problem. Thank you for your information.
Thank you for choosing us, have a good day.