Hello. I am Rebecca Wright.
Hello, how may I get through you?
I need to change my recent reservation because my wife meet with an accident So I planned  my trip to so other day. Could you please help me in doing that?
Sure, let me check the reservation list and get back to you.
Sure.
We could not find any reservation made by this name in our data base.
Ok, no issues, thank you for searching the previous reservation.
Thank you for consulting us.