Hello. I'm Pamela Rodriguez.
Hello Pamela, how can I help you?
I had planned to go on a vacation, but it was cancelled.Can you cancel my recent reservation?
Ok, I am here to help you. Please wait, I will revert you. Sorry Pamela, there is no ticket found on your name.
Ok, take your time.
Have a nice day.
That's Ok. Thank you for your help.
Welcome.