Hello.
Hello, how can I help you today?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, Let me know your name to check your reservation?
Myself Karen Adams.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
It's ok, thank you for your help.
Thank you for choosing us.