Hello.
Hello. How can I aid you at this moment?
I want to cancel my recent reservation, can you please help me out?
Sure, I am here to help you with this.
Thank you.
Can you please provide your name to check your reservation status?
Sure, my name is Katherine Lee.
Katherine Lee, there is no active reservation found under your name in our database.
It's ok, thank you for the information.
Thank you for contacting us.