Hello.
Hello. How may I assist you today?
I want to change an existing reservation, so please help me in changing the reservation.
Sure, I will help you. Please help me with the name on which the booking is done.
My name is Ronald Robinson.
Thank you. Please allow me a minute.
Ok.
Ronald Robinson, I am really sorry to inform you that there is no flight ticket booked on your name.
Not an issue. Thank you.
Thank you for reaching us. Have a great time.