Hi.
Hello, how can I assist you?
I want to reschedule my holiday trip due to my health issues, can you please change my reservation?
Sure, I am here to help you. May I know your good name?
My name is Stephanie Carter.
Ok, please wait for a while.
Ok.
Thanks for waiting, but there are no flights found on your name.
Ok, no problem.
Thank you for availing us, have a great day.