Hello.
Hello, how may I aid you?
I am Eric Taylor, want to alter my recent reservation due to sudden change in my trip. Please help me out with that.
Sure, we are here to help you from our agency.
Thanks.
Please give me a moment check your previous reservation status.
Sure, take your time.
Sorry to inform you Taylor, there is no reservation found on your name to change.
It's ok, thank you for your help.
Thank you for approaching us.