Hello.
Hello. How may I help you at this moment?
I would like to cancel my flight ticket booking due to cancel of sports match, can you please help me in flight ticket cancellation?
Sure, I am here to help you with that. May I know your good name to check whether your previous ticket is exist or not?
Thank you for your positive response and my name is Mark Smith.
Ok, please hold on for a minute.
Sure.
Sorry to inform you that, I have not found any previous ticket in our confirmation chart list with your details.
No issues with that one, thank you for your quick search and providing the information.
You are welcome. Thank you for reaching us.