Hi,.
Hello, how may I serve you?
I want to cancel my recent reservation because of bad weather conditions. Can you help me with this?
Ok, I will help you with cancelling. May I know your name please?
My name is James Clark.
Please hold on a minute.
Ok.
Thanks for your patience. There was no recent reservation found with your name.
Ok, not an issue.
Thank you for choosing our service.
Thanks for your best service.
Have a great day.