Hello.
Hello. How can I assist you at this moment?
I am George King. Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure King, I will  help you with that. Please wait a moment to check your reservation status.
Ok, take your time.
Sorry George King, no reservation has found under your name to cancel.
That's ok, thank you for your information.
Thank you for choosing us, have a good day.