Hello.
Hello. How may I help you?
Emily Phillips here. Due to sudden health issue, I am not able to travel in a flight on those dates. Can you please help me out with cancelling of my reservation?
Sure Emily, I will help you in cancelling the ticket.
Thank you.
Please wait a moment I will check the status and will let you know.
Sure.
Sorry, there are no reservations found on this name.
Oh! I think something went wrong on that situation. Anyway, thank you for the information.
Thank you for approaching us.