Hi.
Hello, how can I aid you for the day?
Could you please help me to cancel my recent reservation due to cancel of my trip?
Sure, I am mirthful to help you with that. May I know your name please?
My name is Jerry Thompson.
Please wait for a while, let me check your previous reservation status.
Sure,I will wait for your response.
There is no active reservation found with your name in our reservation list to cancel it.
Not a problem, thank you for the information.
Most welcome, thank you for reaching us.