Hi. I want to cancel my reservation, As I have fallen sick and cannot be able to travel. Can you help me with that?
Hello. Sure, I will help you with cancellation.
Thanks for your response.
May I know your good name?
Sure, Jennifer Williams is my name.
Please wait for a moment, while I search for the reservation on your name.
Sure.
Thank you for waiting, I found your reservation, shall I cancel your reservation?
Yes, please cancel it.
Your reservation has been cancelled.
Thanks for your help.
Thank you for visiting us, we hope see you again.