Hello. I am Laura Wilson.
Hello, how can I assist you now?
I need to change my existing reservation due to postpone of my annual exams due to some reasons,. Could you please help me?
Sure, I can change your reservation right now. Please wait for a couple of minutes.
Sure, I will wait for your response.
Sorry to notify that, there is no active reservation found on your name.
No worries, thank you for the information.
Thanks for communicating with us, have a good day.