In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello. 
 agent: Hello. 
 customer: Thomas Thomas here. 
 agent: How can I serve you? 
 customer: I would like to visit World of Coca-Cola. Can you please help me for booking the flight ticket? 
 agent: Sure, I can help you. Please share your travelling dates. 
 customer: My departure date is 12/27 and return date is 12/29. 
 agent: Can I know your travelling airport codes? 
 customer: My airport codes are from DC-IAD to GA-ATL. Make sure my connections limit is 1. 
 agent: Please wait a while. 
 customer: Ok, take your time. 
 agent: Thanks for your time. We found a Southwest airline, flight number:1003 and the price is 300. 
 customer: Please proceed for booking the ticket. 
 agent: Your flight ticket has been reserved. 
 customer: Thank you for helping me. 
 agent: Thank you for picking us.
book