Hello.
Hello. How may I assist you?
Jeffrey Scott here. I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
Sure, I am glad to help you with that.
Thank you for your positive response.
Please give me a moment to check your reservation status.
Ok.
Sorry, we couldn't find any reservation on your name in our records.
That's ok, thank you.
Thank you for reaching us.