Hello.
Hello, how may I aid you at this moment?
Myself Sarah Adams. Due to some problems I am unable to travel in flight so can you please cancel my flight ticket?
Sure, I will help you in cancellation of your flight ticket.
Thank you for your positive response.
Sorry to say this Adams, there are active reservations under your name to cancel.
Oh! It's ok no problem. Thank you for your information.
Most welcome, thank you for choosing our service.