Hi.
Hello. How can I assist you today?
I am looking for a flight booking agency, is this a booking agency?
Yes, you are at right place.
My name is Margaret Williams and I need some help in altering my recent booking done to meet my colleague, but he is unable to meet me at that time. Can you please alter my booking?
Sure, I can help you with that. Please allow me a moment to check for the previous reservation in our data base.
Sure, take your own time.
Your patience is greatly appreciated. Margaret, I see that there is no reservation found under your name.
Ok, during my payment I got an issue, that's why it is not showing any booking on my name. Thank you for your quick help and great response.
You are most welcome. Thank you for contacting us, have a great day.