Hello.
Hello, how may I assist you?
I have to change the travel dates in the past ticket, can you please help me to do that?
May I know your good name?
Thank you. I am Carolyn Martin.
Please wait.
Ok, take your time.
I regret to inform you that there were no reservation found as per your given name.
It's ok, not a problem with that. Thank you for checking my ticket status.
Thank you for opting us.