Hello.
Hello. Welcome to Global Ticket Booking Agency, how may I help you?
I want to spend some more days with my family, so I want to alter my existing reservation.
Ok. So, you want me to change your existing reservation?
Yes, please change my existing reservation.
Ok, may I know your name please?
My name is Ruth Hill.
Ruth, please give me a moment, let me check with your details.
Sure.
Sorry, there is no reservation showing active on your name, I request to you, once please check with your messages whether it is cancelled earlier.
Ok, thank you for your help.
Thank you for choosing us. Have a nice day.