Hello.
Hello. How may I assist you today?
I am Virginia Perez.
Nice meeting you Perez.
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Sure, I am glad to help you.
Thank you.
Please wait a moment to check your reservation.
Ok, I will wait for your response.
Sorry to inform you that, there is no reservation found with your name in our records.
That's not a problem. Thank you.
Thank you for reaching us, have a great day.