Hi.
Hello. How may I help you?
Can you please cancel my reservation which I have done with my name Joshua Smith.
Sure, I can help you Smith. Let me check your reservation status.
Sure, I will wait for your response.
Smith, I have not found any reservation by your name in our database.
It's ok, it might be not done properly while booking itself. Anyway thanks for checking your database.
Thank you for approaching us and have a nice day.