Hello.
Hello, how can I guide you for today?
I'm George Lee. My holiday trip has been cancelled. So, I would like to cancel my reservation. Can you please help me with that?
Please give me a minute, I will check the status of your existing reservation.
Sure, take your time.
I found your reservation and successfully cancelled your existing reservation.
Ok, no issues. Thank you for checking. Thank you for your help.
Thank you for contacting us, have a nice day.