Hello.
Hello. How can I aid you?
Can you please help me to change my existing reservation?
Sure, may I know the name to check for the status?
Justine Nelson here.
Please be on hold, I will get back to you in a minute.
Sure.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
Ok, not an issue. Thank you for checking.
Thank you for reaching us.