Hi.
Hello. How may I help you today?
I would like to change an existing reservation due to some issues, can you please help me?
Ok, I am here to help you with that. Can I know your good name?
Thank you.
Ok, please wait for a minute.
Sure, my name is Katherine Phillips. Sure, I will wait.
Sorry to say that, there is no reservation found on your name in our database.
Ok, not an issue.Thank you for your information.
Thank you for approaching us.