Hi, I am Betty Harris.
Hello, how can I help you?
My planned visit to my parents got postponed due to some health issue, so I want to change my existing reservation. Could you help me in changing?
Sure, please wait for a while, I will check and get back to you.
Ok.
Sorry to inform that there is no reservation on your name.
Ok, no issues. Thanks for your service.
Thank you for approaching us.