Hello.
Hello.
I am Dennis Young.
How can I assist you?
I just want to cancel my recent reservation, due to my exams has been cancelled. Can you please aid me with cancellation?
Ok, please can you wait a moment I will check for your reservation?
Sure.
Mr. Dennis Young, there is no reservation been found on your name to cancel. Sorry for the inconvenience.
That's Ok, thanks for your help.
Thank you for choosing our agency.