Hello.
Hello, how may I help you?
I would like to change my existing reservation due to change in my vacation dates.
Sure, I can help you.
Could you please help me?
Sure. May I know your name please?
I am Rachel Thompson.
There is no reservation found for the user name in our back end to change your previous booking.
No worries, thank you for the information.
You are most welcome and thank you for approaching us.