Hello.
Hello. How can I assist you now?
I would like to cancel my previous ticket because the planned trip got cancelled. Can you please help me to do that?
Sure, I am happy to help you with that.
Thank you for accepting my request.
Can I have your good name please to check your reservation status?
My name is Brandon Jackson.
Ok, please wait a moment.
Ok, take your time. I can wait for your response.
Sorry Brandon Jackson, no reservation has found under your name to cancel.
It's ok, not a problem. Anyhow thanks a lot for your time.
Thank you for choosing us, have a good day.