Hello.
Hello. How can I help you today?
I am Paul Martinez.
Yes Paul.
I would like to change my reservation as I am having business meet, can you please help me out?
Ok, I will help you with that, please hold on for a moment to check your reservation status.
Sure.
Paul, I did not find any reservation with your name in my database.
Ok no problem, thank you for your services.
It's my pleasure.