Hello.
Hello, how may I support you?
Can you help me with the flight ticket modification which I had done last month?
Sure, please let me know your name to check the status and revert you.
Sure, I am Samantha Davis.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no reservation found by your name in our data base.
Thank you for your information.
Thank you for choosing us.