Hello.
Hello, how may I aid you?
My final exam dates are postponed, can you please help me for changing the existing reservation?
Sure, could you please provide your name to check your reservation status?
Sure, my previous reservation is on the name of Helen Robinson.
Ok, please hold on for a moment I will check and proceed further.
Sure, take your time.
Sorry to say, there is no reservation on your name in my database.
Ok, no problem. Thank you for your information.
Thank you for choosing us, have a nice day.