Hello.
Hello.
I am Alexander Nelson.
How can I help you?
I need to change my reservation due to my planned event got postponed. So please help me with that.
Just a moment please.
Thank you. I will wait for your response.
I am sorry no reservation found on your name.
Oh! It may not be booked properly due to some technical issues. Anyway, thank you for your time.
Thank  you.