Hi. I am Betty Wilson.
Hello. How may I be of your help?
I want to book  a normal-cost airline to meet my friend's. Can you help me?
Sure, we are glad to assist you in booking.
Thank you.
Please let me know your connection preference.
I need a connecting flight.
Could you please help me by providing your journey dates?
July 25th and 27th are my travelling dates.
May I know your depart and arrival timings?
I need to depart in evening and my return time should be morning.
Kindly share your source and destination airport codes.
ORD and AUS are my airport codes.
Ok, please wait a moment.
Ok.
Thank you for waiting,  We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
No issue.
May I know your name please?
Betty Wilson.
Thank you for availing us.