Hello.
Hello, how can I assist you today?
I want to cancel my recent reservation due to postpone of my exams. Can you help me in that?
Sure, Let me know your name to check your reservation?
Christopher Mitchell here.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem. Thank you.
Thank you for choosing us.