Hello.
Hello. How can I help you?
I just want to cancel my recent reservation, as my friend is not able to join me for this trip. Can you help me?
Sure, to cancel your reservation I have to check your details, can you please provide your name?
Sure, myself Andrew Hall.
Sorry, there is no reservation found on your name.
Ok, maybe my friend had already cancelled my ticket and forgot to inform me about it.
Is there anything else I can help you with?
No, thanks for asking. Anyway, thank you for checking.
Thank you and have a nice day.