Hello.
Hello, how can I help you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I will help you. May I know your name please?
My reservation was done under the name Jonathan Hernandez.
Please wait a while.
Sure, take your time.
There is no reservation on your name in our database.
That's ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us.