Hello.
Hello, how may I aid you?
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
Yes, I am here to help you. Can you please provide your name for checking the reservation status?
Sure, my name is Stephanie Scott.
Sorry Scott, I have not found any active reservations under your name.
Thank you.
Most welcome.
Ok, no problem. Thank you for your information.
Ok. Most welcome.