Hi.
Hello. How can I serve you?
I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
Sure, I can help you. May I know your name?
I am Rebecca Parker.
Please wait a while.
Ok.
Thanks for being waiting. I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
Ok, not an issue. Thank you.
Thank you for choosing us.