Hi.
Hello. How can I assist you today?
I want to change my existing reservation. Due to heavy rains my cricket match got postponed. Can you please help me out?
Sure, may I know your name to check for the previous reservation?
I have reserved my previous ticket with name Jack Smith.
Please allow me a moment. Jack Smith, there is no reservation found under your name.
Ok, fine thanks for your information.
Thank you for contacting us.