Hi, I am Amanda Evans.
Hello, How may I aid you?
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me with this?
Sure, please wait a while.
Ok.
We found a reservation matching with your name.
Ok, please proceed with the cancellation.
Your reservation has been cancelled.
Thanks for cancelling my ticket.
Thank you for picking us.