Hi, I am Carol Phillips.
Hello, how may I aid you?
Due to heavy rains my cricket match got postponed, so I need to cancel my recent reservation. Can you please help me out?
Sure, we are to help to you. Please wait a moment, I will check the reservation status and get back to you.
Ok.
Sorry, there is no reservation found on your name.
Ok, no problem. Thank you for your quick response.
Thank you for opting us.