Hello.
Hello, how can I amend you today?
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me in changing my reservation?
Sure, we are here to help you. May I know your good name please?
You need to change reservation with name Jennifer Thomas.
Thanks for providing your name, please wait a moment, I will check and get back to you.
Sure, I will wait for your response.
I have checked in reservation list to change your reservation, but we could not find any reservation with your name.
Ok, not an issue. Thank you for your information.
Thanks for choosing us.