Hello.
Hello, how may I support you now?
I want to change my existing reservation due to postpone of my event. Could you please help me?
Sure, I will help you with that. May I know your good name?
I am Anthony Wright.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No worries, thank you for the information.
Thank you for reaching us.