Hello.
Hello. Can you please tell me how may I help you?
I am planning to change my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I am happy to help you. Can you tell me your name please?
Andrew Harris here.
Ok, please wait a minute.
Sure.
Sorry to tell you, there is no reservation found with your name to change.
Ok no problem, thank you for your services.
You are welcome. Thank you for choosing us.