Hello.
Hello. How may I assist you?
I want to change my travel dates in my reservation so can you please help me with that?
Sure, I am here to help you out.
Thank you for your response.
Can you please help me with your name?
Sure, my name is Nicole Thomas.
Wait a moment please.
Ok.
Nicole Thomas, we haven't found any reservation  under your name in our database to change.
Oh! It's ok, no problem. Thank you for your information.
Thank you for choosing us.