Hello, I am Carolyn Anderson.
Hello, how may I help you?
Owing an emergence, I want to change my existing reservation.Can you help me with it?
Sure, can you please provide your name to check the details of your reservation?
My name is Carolyn Anderson.
Ok, please wait a moment.
Ok.
Sorry to say, in my database I didn't find any reservation on your name.
Ok, no issues. Thank you.
Thanks for approaching us. Have a good day.