Hello.
Hello. How may I help you?
I would like to cancel my previous reservation because I have some other important work. So, I have cancelled the trip. Can you please help me to do that?
Yes, can you share me your name?
Thank you for accepting my request. My name is Stephen Perez.
Sorry to inform you that there is no reservation found on your name.
It's ok, not a problem with that. Thank you for checking my ticket status.
Thank you for contacting us.