Hello, I am William Martin.
Hello. How may I guide you today?
I want to cancel my trip due to an emergency. Can you aid me to cancel my trip?
Sure, I will help you with that.
Thank you.
Please wait for a minute.
Take your time.
I am sorry to say that there is no reservation found under your name.
No issues. Thank you for checking.
Thank you for reaching us, have a great day.