Hi.
Hello, how may I support you?
I want to cancel my reservation, As I need to stay on my hometown due to my health issues. And I am unable to travel. Can you help me to cancel my reservation?
Ok. I am here to help you.
Thank you.
May I know your good name?
Sure, Emma Thomas here.
Please, wait.
Ok.
Thank you for being patience, there is a reservation found on your name.
Ok, not a problem.
Shall I cancel?
Ok, cancel it.
Your reservation has been cancelled.
Thanks for your help.
Thank you for opting us.