Hello.
Hello, how can I serve you now?
I am Jenifer Johnson want to change my reservation due to heavy rains.
Sure, I will help you with that. Please wait for a moment, while I search for the reservation.
Ok.
Thanks for holding, Sorry to inform that there is no any reservation found on your name in our data base.
Ok, thank you for providing information.
Thank you for visiting us, have a nice day ahead.