Hello.
Hello, how can I help you today?
I'm Ashley Gonzalez. My scheduled examination dates has been postponed. So, I would like to change my recent reservation which is under my name.
Ashley, let me check your reservation details in our website.
Sure, take your time.
Sorry Ashley, I have not found any reservation under your name.
Ok, no issues. Thank you for checking.
Thank you for contacting us and all the best for your exams.