Hello.
Hello, how can I help you today?
I want to do some modifications in my previous reservation, can you please help me out?
Sure, may I know your good name?
My name is Ronald Mitchell.
Please wait for a moment.
Sure, I will wait for your response.
Sorry to say that, no reservation was found with your good name.
That's ok, no problem. Anyway thank you for the information.
Thank you for reaching us.