Hi, I am Joseph Hernandez.
Hello. How can I help you?
I need to book a ticket from MSP to SFO to meet my friend  on his birthday. Could you please help me in doing that?
Ok, please tell your travelling dates?
My travelling dates are 06/05 and return 06/07.
There is a flight available with 2 connections.
Sorry I need to single connection in my journey.
Sorry, there are no flights with your request.
No problem, thank you for your valuable information.
Thank you and have a nice day.