Hi.
Hello, how may I aid you today?
Can you please help me in changing my reservation?
Sure, we are here to help you.
Thank you.
May I know your name to proceed?
Ok, my name is Andrew Martin.
Ok, please wait.
Ok.
We found a reservation on your name, kindly mention your new airport locations?
My airport locations are BOS and MSP.
May I know when you are willing to travel?
I need to travel on dates June 16 and June 18.
Are you looking for any preferred class?
No, I am comfortable with any class.
Do you have any other specifications to be met?
     I want to depart at evening.
Ok, please wait.
Ok.
Thank you for your valuable time, unfortunately no flights available on that route.
That's ok, thank you for the response.
Thank you for availing us.