Hello.
Hello, how may I assist you today?
I am Lisa Parker. I want to cancel my flight ticket, due to some problems I am unable to travel those dates so can you please help me with that?
Sure, I will help you with this.
Thank you.
Sorry Lisa, there is no reservation found as per your name to cancel your reservation.
Oh! It's ok no problem. Thank you for your service.
You are welcome always.