Hello.
Hello, how can I assist you?
I have planned to go for birthday party of my childhood friend in AUS but suddenly my colleague invited me for her marriage day celebrations. So I have to go for Charlotte. Can you please alter my existing reservation?
Sure, may I know your name?
I have reserved my ticket in the name of Eric Brown.
Ok, please wait a moment.
Ok.
Sorry, there is no existing reservation found on your name.
Ok, fine thank you for informing me.
Thanks for choosing us.