Hello.
Hello, how can I help you today?
As my meeting got postponed with my client, can you please help me in cancelling my existing reservation?
Sure, can you share me your good name to proceed further?
I am Betty Gonzalez.
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues. Thank you for the information.
Thank you for opting us.