Hello.
Hello.
I am Joshua Williams.
How can I assist you today?
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
Ok, I will assist you with your concern.
Thank you.
Please wait a moment while I check.
Sure.
Ok, thank you for waiting. Sorry, there is no reservation been found on your name to proceed.
That'd fine, thank you for service.
Thank you for choosing our agency.