Hello.
Hello. How may I assist you at this moment?
I have to cancel my flight ticket booking due to some important work, can you please help me?
Sure, I will help you in that, please hold on for a moment to check your reservation status.
Thank you.
May I know your name please?
Sure, my name is Patricia Lee.
Lee, there is no any active reservation with your name in my database.
Ok, I think it might be cancelled by my father. Anyways, thank you for your help.
It's my pleasure.