Hi.
Hello. How can I help you today?
I want to change my existing reservation due to some health issues, can you help me with that?
Sure, I'll help you in changing an existing reservation.
Thank you.
Please let me know your name to check the reservation status.
My name is Jonathan Taylor.
Ok, please wait a moment.
Sure.
Thank you for waiting. there is no active reservation have been found under your name in our database to amend it.
No problem, thank you for the information.
Thank you for choosing us.