Hello.
Hello, how may I help you for the day?
I want to cancel my recent reservation. Can you please help me?
Sure, we are here to help you.
Thank you.
May I know your good name please?
Sure, I am Ronald Perez.
Please wait a moment.
Sure.
Sorry Ronald Perez, there is no reservation found on your name.
Ok, no problem. Thank you for your valuable help.
Thank you for choosing us, have a nice day.