Hello. I'm Emma Gonzalez.
Hello Emma, how may I assist you today?
I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure Emma, I am here to solve your concern. Please allow me a moment to check whether there is any active reservation found or not.
Sure, take your time.
Sorry Emma, there is no reservation found on your name in our database.
Ok, no issues. Thank you for checking.
Thank you for reaching us.