Hello.
Hello, how can I help you today?
I made a reservation earlier to attend a family function but due to bad health issues, I am unable to attend. Can you please help me in cancellation?
Sure, I will help you to cancel your reservation.
Thank you.
May I know your good name?
Sure, Shirley Hill here.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no worries at all. Thank you for your quick response.
Thank you for visiting us, we hope see you again.