Hello,.
Hello, How can I assist you today?
There is a sudden change in my plan of meeting my family. I want to change my existing reservation. Can you help me out?
Ok. I will help you. May I know your name?
I am Angela Robinson.
Angela Robinson, thanks for your patience.
Ok.
We could not find your name in the reservation list, so it is not possible to proceed further.
No problem.
Thanks for opting us, Have a great day.