Hello.
Hello, how can I aid you?
Actually, I have booked a flight ticket in the last month but now I am not willing to travel now due to some problems in my family. Can you please help me to change the details?
I will be happy to help you, can you please help me with your name?
Thank you for considering my request. My name is John Martinez.
Ok, please wait for a while.
Ok, I will wait for your reply.
John, I have not found any reservation under your name in our database.
Oh! It is sad to hear from your end. Anyways, thank you for checking my ticket status.
You are welcome and have a nice day.