Hi.
Hello, how may I assist you?
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
Sure, may I know your good name please?
Sure, Scott King here.
Please wait for a moment.
Sure.
Sorry, there is no reservation found on your name in our database to cancel.
Ok, no worries at all. Thank you for your information.
Thank you for approaching us.