Hello.
Hello, how can I assist you today?
I need to change my existing reservation, Can you please aid me to change it?
Sure, I am glad to help you.
Thank you.
May I know your name please?
Sure, my name is Laura Nelson.
Ok, please wait for a few minutes.
Sure.
Thank you for waiting, no reservation was found on your name to change.
Ok, no problem. Thank you.
Thank you for choosing us.