Hello.
Hello.
I am Betty Williams.
Betty, how may I help you?
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
Sure, please give me a moment to check your ticket status.
Ok, take your own time.
Sorry, no reservation is available by your name.
That's ok. Anyways, thank you for your help.
Thank you for choosing us.