Hello.
Hello. How can I assist you today?
Elizabeth Perez here. Due to sudden health issue, I am not able to travel in a flight on those dates. So can you please help me out with cancelling of my reservation?
Sure, I will help you with that.
Thank you.
Please be hold on for a moment.
Sure, take your time.
Sorry Perez, there is no reservation found under your name to cancel.
Oh! I think my cousin had cancelled my reservation. Anyways, thank you for the information.
Most welcome. Thank you for choosing us, have a great day.