Hi.
Hello. How may I help you?
I want to change my existing reservation which is done recently due to some health issues, can you please help me?
Sure, I will help you.
Thank you.
May I know your good name?
Sure, my name is Patricia Green.
Please, wait a minute.
Sure.
Thank you for waiting, there is no reservation found on your name.
Ok, that's fine. Anyways, thank you for your service.
Thank you for approaching us.