Hello.
Hello, may I know your name?
Myself Laura Hall.
Yes, Laura Hall how may I assist you?
I am planning to spend some time with my family in Washington, can you please help me?
Sure, can you please let me know your preferable dates of journey?
Sure, I want to depart on 01/07 and return on 01/09.
Can you please provide me your source and destination airport codes?
I want to take off from CLT and land in DCA.
I have found a flight with Southwest airlines, ticket price is 100 with connection 1, would you like to proceed with the booking?
Yes, you can confirm my ticket.
Flight 1001 has been booked.
Thank you very much for booking my ticket.
Thank you for choosing our service.