Hello.
Hello, what service you need from us?
I want to change my ticket booking, can you help me in changing my ticket booking?
Sure, I am happy to help you. Can you please tell me your name?
Thank you, my name is Sarah Hall.
Ok, please wait a minute.
Sure.
Sorry to inform you Hall, there is no reservation found with your name in our database.
It's alright, thank you for your help.
You are welcome. Thank you for reaching us. Have a nice day.