Hello. I am Paul Green.
Hello, may I know how best I can help you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me with that?
Sure, I can help you in that.
Thank you.
Please stay online, I will check the previous list and revert to you.
Sure.
We are sorry to notify that, there is no active reservation found on your name.
It's ok, thank you for checking.
Thanks for opting us, wish you a nice day.