Hello.
Hello, how may I assist you now?
I want to change my existing reservation due to sudden postpone of my exams. Can you help me in doing that?
Sure, I will help you with that. May I know your name please?
I am Joshua Edwards.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no worries at all. Thank you.
Thank you for reaching us, have a nice day ahead.