Hi.
Hello, how can I assist you for the day?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Let me know your name to check your reservation?
Carol Brown here.
Sorry, we found no reservation on your given name.
That's ok, thank you for your help.
Thank you for reaching us.