Hello.
Hello, how can I aid you?
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I am here to help you.
Thank  you.
May I know your name?
Sure, please check the reservation with my name Frank Martinez.
There is no reservation found under your name.
Oh! It  may not be booked  properly due to server issues while  booking. Anyway, thank you for  your time.
Thank you for choosing us.