Hello. I am Karen Young.
Hello, how may I help you?
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
Sure, please wait for a while.
Thank you. Sure.
We found a reservation with your given name, shall I cancel it?
Ok, you can proceed with the cancellation.
Your flight ticket has been cancelled.
Thank you for your services.
Thank you for opting us.