Hi.
Hello, how may I serve you at this moment?
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Sure, I will help you. Please wait for a while. May I know your name?
Sure, I will wait. Sure, my name is Jack Gonzalez.
Sorry, there is no reservation existing on your name.
Ok, that's fine. Anyways, thank you for your service.
You are welcome, thank you for reaching us. Have a nice day.