Hello.
Hello. How can I aid you?
Due to bad weather at my source, I want to cancel my recent reservation.
Sure, We are here to help you. Can I know your name?
I am Deborah Baker.
Give me  a minute.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel  it.
Ok, Thank you.
Thank you for reaching us.