Hello.
Hello. How may I assist you today?
Due to bad weather conditions, I want to change my existing reservation. Can you help me out?
Sure, I will help you. Can you please provide your name to check your previous reservation status?
Sure, my name is Justin Robinson.
Ok, please wait to check.
Ok.
Sorry to inform you that, there is no reservation found with your name in our records.
That's ok, thank you.
Thank you for approaching us, have a great day.