Hello.
Hello, how can I help you?
As my meeting got postponed with my client at New York, can you please help me in changing my existing reservation to New York?
Please may I know your name?
Sure, the ticket has been reserved on the name Ruth Jones.
Please wait a while.
Sure, I will wait for your response.
Sorry to say, we have not found any reservation on your name.
That's ok, no problem. Thank you for the information.
Thank you for contacting us.