Hi, I am Samuel Wilson.
Hello, how may I be of your assistance?
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
Sure, I will help you.
Ok.
Please give me a minute, I will get back to you with current status.
Ok, take your time.
There is no reservation available on your name to proceed further.
No problem, thanks for the information.
Thanks for reaching us.