instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hello, myself Samuel Harris. 
 agent: Hello. How can I help you? 
 customer: Can you please help me to book a direct flight from BOS to JFK? 
 agent: May I know your travelling dates please? 
 customer: My travel dates are from 10/10 to 10/12. 
 agent: There is no direct flight available from BOS to JFK. 
 customer: No problem, thank you for checking. 
 agent: Welcome.
answer:
no_flight


question:
customer: Hello. 
 agent: Hello. How can I assist you today? 
 customer: My name is Janet Rodriguez. I have a plan to meet my friend in Seattle, can you help me for booking a flight ticket? 
 agent: Sure, I will help you in booking. Can you please help me with your travel dates? 
 customer: My travelling dates are from 03/30 till 04/01. 
 agent: Ok, may I know your airport codes? 
 customer: My travelling airport codes are from MCO to SEA. 
 agent: Here, I found a flight for you with 1 connection and fare is 100. Shall I proceed? 
 customer: Ok, please proceed for booking. 
 agent: Your booking is done with flight 1015 and airline is Spirit. 
 customer: Thank you for booking. 
 agent: Welcome, have a safe flight.
answer:
book


question:
customer: Hello. 
 agent: Hello. 
 customer: I am Elizabeth Walker. 
 agent: How may I assist you today? 
 customer: Will you please assist me in booking a flight ticket from ATL to CLT? 
 agent: Sure, may I know your travelling dates, please? 
 customer: I am planning to depart on June 07 and return on June 09. 
 agent: Do you need any specification? 
 customer: I need a halt in between my journey. 
 agent: Sorry, there are no flight tickets available on your journey dates. 
 customer: Ok, no problem. 
 agent: Thank you for reaching our service. 
 customer: Thank you for the information.
answer:
no_flight