Hello.
Hello. How may I help you now?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I  will help you in changing.
Thank you.
Please, share me your good name to check your reservation status.
I am Justin Collins.
Ok, please be on hold for a while.
Sure.
Sorry to inform you that, we have not found any active reservation on your name.
Ok, no issues. Thanks for the information.
Thanks for opting us, have a good day.