Hi.
Hello, how can I help you?
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with them I was not aware of this. So can you please help me in cancelling my reservation?
Sure, Can I know your name to check whether your reservation existed or not?
Yes, my name is Nicholas Harris.
Please give me a moment.
Sure.
Thanks for waiting. We did not find your reservation showing in active in our database for cancellation.
That's fine, thank you for the response.
Thank you for contacting us, have a nice day.