Hello.
Hello.
I am Ryan Garcia.
How may I assist you today?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure  Ryan Garcia, I am here to help you out in cancellation.
Thank you.
Please hold for a while, let me check your previous reservation status.
Sure, I will wait for your response.
Sorry to say that, there is no active reservation found with your name in our database to cancel it.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you for contacting us, have a great day.