Hi.
Hello, how can I support you today?
Owing to an emergency, I need to change an existing reservation. Can you help me with this?
Sure, we are here to help you.
Thank you.
It will be helpful for me, if you share me your good name to check the reservation list?
I am Raymond Moore.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name to change.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.