Hello.
Hello. How can I help you for the day?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, may I know your name please?
My name is Robert Miller.
Please wait for a moment, let me check your previous reservation status.
Sure, take your time.
Thank you for waiting. There is no active reservation found on your name in our database to change.
That's ok, thank you for your information.
Thank you for reaching us. Have a great day.