Hi.
Hello.
I am Ronald Mitchell.
How may I assist you? Nice to meet you Ronald.
I need to change my existing reservation as my exams got postponed some technical issues, Can you please help me with that?
Sure, I will help you with the change of flight reservation.
Thank you.
Please wait for a while.
Sure.
Thanks for your time. But I am sorry to say that there is no flight reservation on your name to change it.
Ok, no problem. Thanks for your information.
Thank you.