Hello, I am Richard Scott.
Hello. In which way I can aid you today?
I am planning to do some changes in my existing reservation. Can you please find it?
Sure, I can help you with that.
Thank you.
Please wait a moment, I will check your previous reservation status.
Take your time.
There is no previous reservation available in your name.
No issues. Thank you for checking.
Thank you for choosing us, have a nice day.