Hello.
Hi, how can I help you today?
I have done a reservation last week but my journey destination got changed.Could you please change my existing reservation.
Sure, I can help you in that changing.Could you please provide your name?
I'm Kimberly Thomas.
OK Thomas, will you please wait a moment to check it?
OK, sure.
Thank you for waiting. Sorry Thomas based on your request there is no reservation found.
OK. Thank you for your information.
OK, thank you for reaching us, have a great day.