Hi,.
Hello. How can I assist you today?
I am Nicole Robinson. Due to sudden demise of my grand father I need to cancel my recent reservation.
Ok.
Can you help me in cancelling my reservation?
Sure, I will help you.
Thank you.
Please wait for sometime, I will check in the reservation list.
Sure.
Thanks for your time.
Ok.
I have gone through the database of reservation list, but your name is not registered. To proceed with cancellation.
Ok, thank you for the information.
Thank you. Have a nice day.