Hello.
Hello, how may I help you for the day?
I want to change my existing reservation due to some health issue. Can you please help me in that?
Sure, we are here to help you.
Thank you.
May I know your name to check your reservation status?
Myself Larry Thomas.
Ok, please be on hold for some time.
Sure.
Thank you for your time. Sorry to inform you that, there is no reservation found with your name in our database.
Ok, not an issue. Thank you.
Thank you for choosing us with a query.