Hello.
Hello, how can I help you out?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I will help you with changing. Can you please let me know your good name?
My name is Brenda Gonzalez.
Ok, please wait a moment. Let me check your status.
Sure, take your time.
Thanks for waiting, there is no active reservation on your name in our database.
That's ok, thank you for your information.
Thank you for choosing us.