Hi.
Hello. How may I assist you?
I am Samuel Mitchell. Can you help me to cancel my reservation?
Sure, I can help you and please allow me a moment to check it.
Sure.
Thank you for waiting, I have checked as per your request but it is showing that there is no reservation found for the user name to cancel the ticket.
Oh! ok, no issues. Thank you for your time.
You are most welcome and thank you for approaching us.