Hi.
Hello, How exactly I can serve you the best today?
Please cancel my recent reservation which I have reserved with my name Frank Edwards.
Sure, we are gleeful to help you for cancellation. Please wait a moment. Thank you for waiting.
Sure, get back with the status of my reservation.
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, not an issue.
Thank you for reaching us.