Hi.
Hello, how can I guide you for today?
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
I will help you with that.
Thank you.
May I know your name?
Sure, my name is Laura Gonzalez.
Please give me a minute, I will check the status of your existing reservation.
Sure, I will wait.
Sorry, there is no reservation found under your name in our database.
Ok, no problem. Anyways, thank you for your service.
Thank you for contacting us, have a nice day.