Hi.
Hello. What can I do for you today?
I need to cancel my recent reservation due to cancel of my brother's daughter engagement.
Sure, To proceed further I need your good name please?
My name is Laura Gonzalez.
Ok, please wait for few minutes, let me check with your recent reservation status.
Sure.
There is no recent reservation found on your name.
Ok, not an issue.
Thank you for availing us.