Hi.
Hello, how may I assist you?
Can you help me to cancel my reservation?
Sure, we are here to help you. May I know your good name please?
My name is Jack Harris.
Please wait for a while.
Ok.
Thanks for your time, we found a reservation in your name. Shall I proceed to cancel it?
Yes, proceed.
Your reservation has been cancelled.
Thank you for your help.
Thank you for reaching us.