Hello.
Hello. How may I help you today?
 My name is Shirley Turner. I would like to book a ticket from JFK to MSP, to attend a conference.
Please mention your travelling dates?
My travel dates are as follows, Feb 17 and Feb 19.
Do you need any specifications?
I would like to travel by single connection flight and depart time should  be in the evening.
Please wait a moment.
Sure. Take your time.
Sorry, there are no flights available on your journey dates.
No issue, thank you for the information.
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