Hello.
Hello, how can I help you today?
Due to some health issue, I want to cancel my recent reservation. Can you please help me with this?
Sure, we are perky to help you. Can you please share your good name?
Sure, I am Emma Moore.
Please be on hold.
Ok.
There is no active reservation found on your name in our database to cancel it.
Ok, Thank you for your service.
Thank you for availing us.