Hello.
Hello, how may I help you?
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
Sure, please share your good name?
Thank you for the response, my name is Karen White.
Please wait for a while.
Ok, sure.
Sorry, no reservation found on your given name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us.