Hello.
Hello, how may I help you today?
Can you please help me to change my existing reservation as I have postponed my trip?
Sure, we are here to help you.
Thank you.
Please provide your name.
My name is Sharon Baker.
Please wait a minute.
Sure.
Sorry, there is no active reservation found on your name to change.
No problem, thank you for checking it.
Thank you for opting us.