Hello.
Hello, what can I do for you today?
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
Sure, I am here to help you. May I know your name please?
My name is Amanda Hernandez.
Ok, please wait for a few minutes.
Sure.
Thank you for waiting, no reservation was found on your name to cancel.
That's fine, thank you for your service.
Thank you for choosing us.