Hello.
Hello. Which help do you need from our travel agency?
Can you please assist me with checking my previous booking and help me with altering my reservation now?
Sure, I am ready to assist you with that. Can I know your name please?
Ok, my booking was done by the name of Pamela King previously.
Ok, I will check the status and will be back with the information about your ticket.
Ok, I will be waiting for your response.
Sorry to inform you that, there is no reservation found with the name Pamela King in our system data to change the details.
Oh! That's very sad to know. Anyways, thank you for checking.
Most welcome. Thank you for consulting us.