Hello, I am Kathleen Parker.
Hello Kathleen Parker. How may I assist you now?
I want to cancel my reservation, can you help me with that?
Sure, I will help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Sure.
We regret to inform you that there is no reservation found on your name in our records.
Ok, thank you for sharing the information.
Thank you for reaching us, have a great day.