Hello.
Hello. How can I guide you?
Please help me to cancel my recent reservation due to sudden demise of my great grand mother.
Sure, We are here to assist you.
Thank you.
May I know your name?
I am Jessica Smith.
Give me a minute.
Sure.
Thanks for being waiting, We found a reservation by this name and it has been cancelled successfully.
Thank you for cancelling my ticket.
Thank you for choosing us.