Hello.
Hello. How may I assist you?
I will be cancelling my reservation due to terrorist attack in London, can you help me?
Sure, may I know your name please?
Sure, my name is Patrica Green.
Please wait a moment.
Sure.
Green, no reservation has been found on your name in our records.
Oh! That's sad news for me. Anyways, thank you for checking.
Thank you for choosing us.