Hello, Jennifer Robinson here.
Hello, how may I best assist you today?
Due to heavy rain, match has been abonded. Can you please help me out in cancelling my recent reservation?
Sure, I am here to help you in cancellation. Please wait a moment.
OK.
Thanks for waiting, we are regret to notify you that there is no reservation found on your name.
OK, no issue. Thank you for the help.
Thanks for opting us, wish you a nice day.