Hi, I'm Thomas Miller.
Hello, how can I help you?
I would like to cancel my recent reservation because my project has been delayed. Can you help me please?
Ok, I will help you with that. Please be on hold.
Sure, take your time.
Miller, I have searched for your existing reservation details but I didn't find your reservation active.
Ok, no problem. Thank you for checking.
Thank you so much for reaching us.