Hello. I am Gregory Campbell.
Hello, how can I assist you today?
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
Sure, I will help you with that. Please wait a while.
Ok.
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
Ok, please cancel.
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
Ok, Thank you for your service.
Thank you for choosing us, Have a blissful day!.