Hello.
Hello, how can I assist you for today?
Myself Joseph Lopez. I would like to cancel my recent reservation due to some personal issues, will you help me with that?
I am here to help you about that Joseph Lopez.
Thank you for accepting my request.
Please be on hold to check the reservation status with your name in our booking list.
Ok, I will wait for your response.
Sorry to say this Joseph Lopez, there is no active reservation with your name in our booking list to cancel your reservation.
Ok, not an issue. Thank you for your information.
You are welcome, thank you for reaching us.