Hello.
Hello, how can I assist you for the day?
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
May, I know your good name?
Thank you. Please  check the reservation with my name Larry Turner.
Please wait for a moment.
Sure, take your time.
Sorry, we found no reservation on your given name.
Oh! It  may not be booked  properly due to server issues while  booking. Anyway, thank you for  your time.
Thank you for reaching us.