Hi.
Hello, how can I help you?
Owing an emergency want to cancel my reservation, can you help me with it please?
Sure, we are here to help you. May I know your name?
Yes, my name is John Smith.
Ok, wait for some time I will check the reservations on your name and get back to you.
Ok.
Thanks for your precious time. There is no reservations found on your name.
That's ok, thank you for the response.
Thanks for approaching us.