Hi, I am Stephanie Lewis.
Hello, how may I aid you?
I need to change my recent reservation as I met with an accident and my leg got fracture and I am unable to travel.
Ok.
Can you help me with changing the reservation?
Sure, I will help you. Please, wait a minute.
Ok.
Thank you for being patience. There is no reservation found on your name.
No problem. Thanks for the help.
Thank you for availing us.