Hello.
Hello, how can I assist you today?
My cricket match got postponed due to heavy rainfall, can you please change my reservation?
Sure, I am glad to help you.
Thank you.
Can I have your name please?
Yes, my name is Betty Wright.
Ok, please wait for a few minutes.
Sure, take your time.
Sorry to say that, no reservation was found on your name to change.
Ok, no problem. Thank you for the response.
Thank you for choosing us.