Hi.
Hello, How exactly I can serve you the best today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I am here to help you with that, can I know your good name to proceed further?
I am Lisa Clark.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not a problem, thank you for the information.
Thank you for opting us.