Hello.
Hello.
Myself Karen Smith.
How may I help you?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, I am here to help you, please wait a moment.
Ok, I will wait for your response.
Thanks for your time, there is no reservation found under your name to cancel it.
Ok, not an issue. Thank you for your information.
Thanks for choosing us, have a nice day.