TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: Can you find me a direct flight to Washington? 
 agent: Sure, I am here to help you. 
 customer: Thank you. 
 agent: Kindly, share your selected airport codes. 
 customer: My source point is OAK and destination is IAD. 
 agent: May I know that when you have planned to travel? 
 customer: I will fly on Sept 08 and return on Sept 10. 
 agent: Do you prefer a connection limit? 
 customer: I prefer a direct flight. 
 agent: Is there any other concerns to say? 
 customer: No. 
 agent: On whose name, you want to reserve the ticket? 
 customer: My name is Virginia Phillips. 
 agent: Ok, please wait for a few minutes. 
 customer: Sure. 
 agent: Sorry to say that, no flights are found based on your given information. 
 customer: Ok, thank you for the information. 
 agent: Thank you for choosing us.

SOLUTION: no_flight

PROBLEM: customer: Hello. 
 agent: Hi. How can I help you? 
 customer: Myself Stephen Parker. I want to travel from DEN to JFK, can you please book a flight ticket for me? 
 agent: Sure, may I know your date please? 
 customer: I want to travel from 06/10 to 06/12 dates. 
 agent: Hawaiian airlines is matching you with 1029 flight number, can I proceed for booking? 
 customer: Sure, please proceed it. 
 agent: Your booking is confirmed. 
 customer: Thank you so much. 
 agent: Thank you, have a safe journey.

SOLUTION: book

PROBLEM: customer: Hi,. 
 agent: Hello, how can I assist you? 
 customer: I will be travelling from Atlanta, GA-ATL to Boston, MA-BOS as there is festival celebration. My travelling dates are from 05/03 to 05/05. 
 agent: Ok, can you share me your connection limit with price limit? 
 customer: Connection limit is 1 with price limit 200. Connection limit is 1 with price limit 200. 
 agent: Ok, wait for a while. Thanks for waiting we are found Spirit airline with number 1010. Shall I proceed for booking a flight ticket? 
 customer: I'm Shirley Wilson. Is the flight with connection 1 and price limit 200. 
 agent: One connection limit with the price of 100. 
 customer: Please proceed with flight booking. 
 agent: Your ticket has been booked. 
 customer: Thanks for the help.

SOLUTION:
book