Hello.
Hello. How shall I amend you now?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with the changes?
Fine. To check the reservation, I have to know your name.
I am Barbara Wright.
Thanks for your name. But there was no reservation on your name to change.
No problem, thank you for the information.
Thank you.