Hello. I am Melissa Edwards.
Hello, how can I give assistance to you?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, we are here to assist you with cancellation. Please wait for a moment.
Sure.
Thanks for your time, there was no reservation found on your name to cancel it.
No problem, thanks for your information.
Thank you for choosing our service.