Hi.
Hello. How can I aid you today?
Due to bad weather conditions, I want to change my existing reservation. Can you help me out?
Sure, I can aid you with that. May I know your name for checking your reservations status?
Sure, my name is Emily Allen.
Ok, please hold on a moment, I will check flight availability.
Ok.
There is no previous reservation found on your name.
That's ok, thank you.
You are welcome.