Hello,.
Hello, how may I aid you today?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, I will help you with that. May I know your name please?
Myself, Elizabeth Thomas.
Please wait for a minute.
Ok.
I am sorry to say that there is no flight found under your name.
Ok, no issues. Thank you for your help.
Thank you for reaching us.