Hello, I am Carolyn Rodriguez.
Hello, how can I assist you today?
I have made an earlier reservation to attend for an meeting, due to some issues my meeting has been cancelled. Can you please help me in cancellation process?
Sure, I am here to help you.
Thank you.
Please wait a while.
Ok.
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
Yes, please cancel it.
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
Thank you for your help.
Thank you for reaching us.