Hello.
Hello, good evening. What can I do for you today?
Actually my Maths Exam postponed so that I want to change my existing reservation, can you help me?
Sure, I will help you. Can I know your name please?
Sure, I am Nicole Walker.
Wait, let me check.
Ok.
Thank you for waiting, I have not found any reservation by your name.
Ok, no problem. Thank you for your help.
Thank you for approaching us.