Hello.
Hello.
My name is Janet Roberts.
How may I lend a hand to?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Janet, I am willing to help you for this. Let me check your reservation status in our records.
Thank you.
Janet sorry to intimate, no reservation is found with your criteria.
That's ok, thank you for checking.
Thank you Janet for utilizing our agency.