Hello. I am Carol Thompson.
Hello, how can I amend you?
I need to cancel my recent reservation due to postpone of success meet of my new movie. Could you please help me?
Sure, I am here to assist you. Please wait for a moment.
Ok.
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
No problem, thank you for your information.
Thank you for reaching us.