Hello.
Hello. How may I help you out?
I need to do some changes in my previous flight booking that I have booked a ticket with wrong airport codes, can you please help me with that?
Sure, I will help you in changing the reservation. May I know your name please?
Sure, I am Mary Jackson.
Sorry, I could not found any reservations on your name.
That's ok, thank you for the information.
Thank you for reaching us.