Hello.
Hello, how can I serve you today?
As my exams got postponed I need to change my reservation, can you please help me out?
Sure, I am here to help you.
Thank you.
May I know your good name to check in the previous list?
Sure, please check the reservation on the name of Alexander Robinson.
Please give me a minute.
Ok.
Thanks for your precious time, there is no active reservation found on your name.
Ok, no problem. Thank you.
Thank you for approaching us.