Hello.
Hello, how may I help you?
Can you help me in cancelling my recent reservation?
Sure, I am here to help you for this. May I know your name please?
I am Brain Hall.
Just a moment, let me check your reservation status in our records.
Sure.
Sorry for inconvenience, no reservation is found under your name to cancel.
Its ok, thank you.
Thank you very much for approaching our agency.