Hi.
Hello, how may I aid you today?
I need to change my existing reservation because, change in the exams time table. Will you help me in this?
Sure, we are here to help you.
Thank you,.
Can I have your name to proceed?
I am Carolyn King.
Ok, please hold a moment.
Sure.
Thank you for your time, sorry, no reservation found with provided name.
Ok. Thanks for your information.
Thank you for approaching us.