Hello.
Hello, how may I assist you?
I'm Raymond Wilson. My examination scheduled dates has been postponed.So, I would like to change my recent reservation which is under my name.
Glad to meet you Wilson.
Thank you.
Ok, hold on for a while. Let me check.
Sure, take your time.
Sorry Wilson, there are no flights reserved under your name.
Ok, no issues. Thank you for checking.
Thank you for choosing us. Have a good day.