Hi.
Hello. How can I assist you today?
I need to cancel my recent reservation due to an emergency, can you please help me?
Sure, will you mention your name for checking the reservation status?
Sure, my name is Carolyn Gonzalez here.
Please give me a moment.
Sure, I will wait.
There is no reservation found under your name.
Ok, not an issue.Thank you for your information.
Welcome, have a great day.