Hello.
Hello. How may I assist you?
Due to sudden weather change in my location, I can not travel out. Can you please cancel my reservation?
Sure, please provide your name to check the reservation status.
Please check with the name George Green.
Please wait a moment.
Sure.
Green, no reservation has been found on your name in our database.
That's fine, my cousin has cancelled it without my consent. Anyways, thank you for the information.
Thank you for choosing us.