Hi,.
Hello,.
I am Eric Anderson.
How may I be of your helping hand?
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date.
Ok.
Can you please change my reservation?
Sure, I will help you.
Thank you.
Please wait a moment let me check the reservation list with your name and I will get back to you with the current status.
Ok.
Thank you for your time. We are regret to say that, couldn't find any active reservation in your name.
Ok, no problem. Thank you for your quick response.
Thank you for opting our service. Hope to serve you again.