Hello.
Hello. How may I assist you?
Actually my Sports Competition is postponed so that I want to change my existing reservation. Can you help me?
Ok, may I know your name to check?
Sure, I am Patrick Adams.
Ok, wait a moment, let me check your reservation whether existed or not.
Ok.
Thanks for your time, there is no flight reserved with your name to change it.
That's fine, no problem. Thank you for your valuable information.
Welcome, have a good day.