Hello.
Hello. Can you please tell me how can I guide you?
I want to change my previous reservation, I have semester exams on those dates so my trip was postponed, can you please change my reservation?
Ok, sure can you please tell me your name?
Sure, my name is Amanda Perez.
Please wait for a while.
Ok.
Sorry Perez, no reservation found on your name in my listing.
Oh! It's ok no problem. Thank you for your information.
Thank you for choosing us, have a nice day.