Hello. I am Thomas Robinson.
Hello, how can I serve you for the day?
Due to emergency health issue, I want to cancel my recent reservation. Can you please help me out?
Sure, I will help you.
Thank you.
Please wait for a while, I will check your reservation.
Sure.
Thank you for waiting, there is no reservation found on your name.
Ok, no issue. Thanks for your response.
Thank you for approaching us.