Hello.
Hello.
I am Catherine Scott.
Scott, how can I aid you today?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
Sure, I am here to help you.
Thank you.
Hold on for a moment. Let me check.
Sure.
Sorry Scott, there are no flights reserved on your given name formerly.
No problem, thank you for the information.
Welcome, thank you for choosing us. Have a great day.