Hello.
Hello, may I know your name?
My name is Matthew King.
Yes Matthew, how may i assist you?
As the summer is so horrible that I can't travel to Charlotte, so I want to cancel my recent reservation. Can you please help me out?
Wait for a moment please.
Sure.
Sorry, there is no reservation found with the name Matthew King.
That's ok. Thank you for your time.
Thank you for reaching us.