Hello.
Hello. How can I help you?
Owing to an emergency I had to request for this cancelling reservation.
Ok, I will help you in cancellation.
Thank you.
May I know your name to check for the previous reservation?
The reservation was in the name of Kimberly Garcia.
Please, standby.
Ok.
Thank you for being patience.
Fine.
There is no reservation found on your name.
Not a issue.
Thank you for approaching us.