Hello.
Hello. How can I help you?
My name is Katherine Johnson.
Ok.
I need to cancel my recent reservation, as my planned trip with my friends got cancelled. Can you please help me out in cancelling?
Sure, I am here to help you. Please wait.
Sure, I will wait for your positive response.
Thank you for waiting, sorry no reservation found on your name.
Not a problem, anyway thank you for the information.
Thank you for reaching us, have a good day.