Hi.
Hello, may I know how best I can help you today?
Can you please help me with cancelling my recent reservation?
Yes, I am here to help you. May I know your name please?
My name is Patricia Johnson.
Ok, please wait a while.
Ok.
Thank you for your time, sorry no reservation found on your name.
That's ok, thanks for checking.
Thank you for reaching us, have a nice day.