Hello.
Hello. How may I aid you at this moment?
I have planned for the trip and booked a ticket but suddenly the trip got cancelled, so I need to cancel my past ticket. Can you please help me to do that?
Sure, I am here to help you with that.
I am happy for your response.
May I know your good name?
My name is Mary Carter.
Please wait for a minute.
Ok, I will wait for your reply. Take your own time.
We are regret to inform you that, there is no active reservation on your name in our database.
It's ok, not an issue with that. Thank you for your time.
Thank you for reaching us. Have a nice day.