In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Q: customer: Hi. 
 agent: Hello, how can I guide you today? 
 customer: Can you help me in changing my recent reservation? 
 agent: Sure, I will help you. May I know your good name please? 
 customer: My name is Andrew Lopez. 
 agent: Please wait for a while. 
 customer: Sure. 
 agent: Thanks for your time, there is no active reservation found on your name. 
 customer: Ok, No issues. Thank you. 
 agent: Thank you.

A: no_reservation
****
Q: customer: Hi. 
 agent: Hello. 
 customer: Laura Turner here. 
 agent: How may I aid you? 
 customer: Can you book a flight ticket for my airport codes that is from IAH to IAD? 
 agent: Ok, please mention your dates of travel. 
 customer: The travel dates are from Jan 03 to Jan 05. 
 agent: Do you have any other requirements? 
 customer: I would like to prefer a flight with a stopover option. 
 agent: There is a connecting flight-1009 in economy class, is it fine for you? 
 customer: You can book the flight ticket. 
 agent: Ok, booking is done on Delta airlines. 
 customer: Thank you. 
 agent: Welcome.

A: book
****
Q: customer: Hello,. 
 agent: Hello, how can I help you? 
 customer: I already have an reservation to attend a meeting, due to some problems my meeting place has been changed. So I need a few changes in my reservation. 
 agent: Sure, please share me your name? 
 customer: Can you please help me in changing my reservation? My name is Stephanie Smith. 
 agent: OK, please wait a minute. 
 customer: Ok. 
 agent: There is no reservation with your name. 
 customer: No problem, thank you. 
 agent: Thank you.

A:
no_reservation
****