Hello.
Hello. How may I assist you today?
Kevin Baker here.
Yes Baker.
I want to change my reservation, can you please help me?
Sure, I will help you in changing, please hold on for a moment to check your reservation status.
Ok, please check with my previous booking and inform me the reservation status.
There is no any active reservation with your name in my database.
Oh! That's sad to hear from you, thank you for checking anyways.
It's my pleasure.