instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hello. My name is Ryan Perez. 
 agent: Hello, how may I help you? 
 customer: I would like to travel from ORD to LAX, could you help me out? 
 agent: Sure, please share your travel dates. 
 customer: My preferable dates are from 09/14 to 09/16. 
 agent: I found a flight 1000 of AA airlines matches with your preferences, can I proceed? 
 customer: Please proceed with the booking. 
 agent: Your ticket is booked. 
 customer: Thank you, have a good day. 
 agent: Thank you for reaching us.
answer:
book


question:
customer: Hello. 
 agent: Hello, how may I be at your service today? 
 customer: Can you please help me to book a flight from AUS to CLT? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: Sure, I want to travel on Feb 15 and need to return on Feb 17. 
 agent: Do you have any other specifications? 
 customer: I need a connecting flight. 
 agent: Please help me with your name for booking. 
 customer: Myself Donald Rodriguez. 
 agent: According to your information, I have found a flight with single stop over in your journey with a minimum fare of 100 with flight number 1019. Shall I proceed with this flight? 
 customer: Ok, please proceed. 
 agent: Your booking is done. 
 customer: Thank you. 
 agent: Most welcome.
answer:
book


question:
customer: Hi. 
 agent: Hello. Do you need any assistance from our agency? 
 customer: Please help me out in booking the ticket from DCA to LGA. 
 agent: Sure, I will aid you with that and can I know your travel dates? 
 customer: My trip dates will be Feb 17 to Feb 19. 
 agent: May I know your name please? 
 customer: Paul Collins is my name. 
 agent: Do you have any connection limit? 
 customer: I need a connecting flight. 
 agent: Thank you for your information, there is a flight 1017 with a 1 drop off in Hawaiian airlines and the fare of the ticket is 200. Is it ok for you to book the ticket? 
 customer: Please proceed. 
 agent: Your flight ticket booking is done in an economy class flight. 
 customer: Thank you. 
 agent: Most welcome and have a happy journey.
answer:
book