Hello.
Hello, how may I assist you today?
Can you please help me to cancel my reservation due to heavy rains?
Sure, I am here to help you.
Thank you.
Let me know your good name please.
Sure, my name is Steven White.
Ok, please wait for a moment.
Ok, I will wait.
Sorry to inform you that, there was no reservation found on your name to cancel it.
No problem, thank you.
Thank you for reaching us.