Hello.
Hello.
Carol Phillips here.
Carol, how can I render you today?
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, I am here to help you. Hold on for a moment. Let me check in our data base.
Ok, I will wait.
Sorry Carol, there are no flights reserved on your given name formerly.
Anyway, thanks for the information.
Welcome, thank you for choosing us. Have a great day.