Hi.
Hello, what can I do for you?
Could you please help me to update my travelling dates in my existing reservation?
Sure, we are ecstatic to help you.
Thank you.
May I know your name?
I am Brian Wright.
Please wait a while.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to changel it.
Ok, not an issue. Thank you for your information.
Thanks for opting us.