Hello.
Hello. How may I aid you now?
I want to do some changes in my existing reservation. Can you help me for that?
Sure, I am happy to help you.
Thank you.
May I know your name please?
My name is Kathleen White.
Ok, please wait for a while.
Sure, I will wait for your response.
Sorry, there is no reservation found o your name in our database.
That's ok, thank you for checking.
Thank you for choosing us.