Hi.
Hello. How can I assist you?
I am Charles Robinson.
Nice to meet you Charles.
I need to meet my friend to organise an event in our college, so could you please help me in booking a ticket from MSP?
Sure, I will help you. Do you have any specifications?
Price doesn't matter, but there is a concern in lay by's. Please check whether the flight has 1 connection.
Ok, can you share your flying and return dates of journey?
I would like to  start my journey on 07/14 and return to Washington on 07/16.
For quick process, I need your airport codes. Can you help me with that?
Sure, my airport codes are MSP and IAD.
Give me a minute, I will check with the availability.
Sure, It should be more comfortable for me.
Sorry, there is no flight on your requested dates.
No problem, thank you for your valuable information.
Thank you for availing us.