Hello, I am Dennis Johnson.
Hello, how may I serve you today?
Due to bad weather, match has been postponed. Can you help me out in changing my existing reservation?
Sure, please hold a moment, let me check your reservation with us and let you know.
Sure.
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.
OK, no problem. Thank you for the information.
Thanks for your interest, have a great day ahead.