Hello.
Hello, how may I aid you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I will help you with the change of flight reservation. May I know your name please?
I am Samuel Hall.
Thanks for waiting. But I am sorry to say that there is no reservation on your name.
That's ok, not an issue. Thank you for the information.
Ok, thank you.