Hello.
Hello. How may I assist you?
I am Jacob Barker. Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Sure, please wait for a moment to check your details.
Sure, I will wait.
No reservation found on your name, sorry for inconvenience.
That's fine. Thank you for your quick response.
Thank you for choosing us, have a good day.