Hello.
Hello, how may I aid you today?
 I would like to cancel my recent reservation because my health condition was not good, can you help me?
Sure, we are perky to help you.
Thank you.
Please provide your name.
Emily Hill here.
Please be on hold.
Sure.
Thanks for your time, there is no reservation found on your name in our database to cancel it.
No problem, Thanks for the information.
Thank you for availing us.