Hello.
Hello, how can I help you today?
I want to change my existing reservation. Could you help me with that?
Sure, I am here to help you out. Please provide me your name to check the reservation status.
Raymond Smith here.
Ok, please wait for a while.
Ok.
Thanks for waiting, there is no active reservation on your given name.
That's ok, no problem. Thank you.
Thank you for reaching us.