Hello.
Hello, how may I assist you?
Jerry Thomas here. I want to cancel my reservation due to my house got outburst.
Sure, I am here to help you. Please give me a moment to check your details.
Ok, I will wait for your positive response.
Thank you for waiting. Sorry, no reservation found on your name.
Oh! it's ok, thank you for the checking my information.
Thank you for reaching us, have a nice day.