Hello.
Hello.
I am Larry Carter.
How can I aid you?
Can you please cancel my existing reservation as my plan to attend a cultural event got cancelled?
Sure, I can help you.
Thank you.
Please wait a while.
Sure.
Thanks  for your time.
Ok.
I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
Ok, not an issue. Thank you for the information.
Thank you for choosing us.