Hello.
Hello. How may I help you today?
I am Jerry Roberts, I need to cancel my flight ticket due to my health issue. Can you please help me with that?
Sure, I am here to help you with that.
Thank you for considering my request.
Please hold on a moment, let me check.
Sure, I will wait for your response.
Thanks for your time, there is no reservation found on your name to cancel it.
Not a problem, anyway thank you for the information.
Welcome Jerry Roberts, have a nice day.