Hi.
How may I help you?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
I will help you with that please share your name to proceed?
Cynthia Roberts here.
There is no active reservation found under your name.
That's ok, thank you for your help.
Thank you for choosing us.