Hello.
Hello. How may I guide you today?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, I will help you with that.
Thank you.
May I know your name please?
My previous reservation has done with the name of Karen Thomas.
I am sorry to say that there is no reservation found under your name.
Oh! That seems something went wrong while booking the ticket previously.
Thank you for reaching us.