Hello.
Hello. How can I help you?
I want to cancel my ticket due to an emergency. Can you aid me in cancelling my existing reservation?
Sure, I will help you to cancel your reservation.
Thank you.
Please mention your name.
It was booked on the name Karen Adams.
Ok, please allow me a moment.
Take your time.
Sorry, no reservation found on your name to cancel your reservation.
No issues. Thank you for checking.
Welcome, have a nice day.