Hello. I am Joshua Thomas.
Hello, welcome to flight booking agency. Joshua, how can I help you today?
There is plan to visit Times Square with my friends, but as of sudden I got a call from my father to meet him. So, I need to cancel my previous reservation.
Sure, please allow me a moment while I check for a previous reservation in our data base.
Sure, take your own time.
Your patience is greatly appreciated. Joshua, there is no reservation found under your name.
It's fine. Anyway, thank you very much for your help.
You are most welcome. Thank you for contacting our service.