Hello, is this a flight ticket booking agency?
Hello. Yes, you are in right place. I hope you are doing good today, how can I help you?
Actually, I am trying to contact you from past 2 days. I have to change my reservation as my mother is admitted in the hospital, so I cannot travel. Can you please help me in changing my reservation?
Sure, I will help you.
Thank you.
On whose name did you reserved the ticket?
The ticket is booked on the name of Gary Walker.
Ok, please wait a while, I will check and inform you is there any previous reservation on your name.
Sure, I will wait for your response.
There is a reservation on your name in our database, please share your preferred travel dates.
Sure, I would like to depart on 07/18 and also please change my return date, that is on 07/20.
From which airport you are willing to travel?
I would like to depart from the same airport, that is from SFO.
Please share your destination airport code.
Sure, my destination airport is LGA.
Do you have any other specifications?
I prefer direct flight.
Sure, I will check and inform, please wait a while.
Sure, I will wait for your response.
As per your specified details, there is no flight available on your desired travel dates.
Oh! That's not an issue, I will find an other way. Thank you very much for the information.
Do you want to know any thing else?
No, thank you very much.
Thank you for reaching us, have a nice day.