Hello, My name is George White.
Hello, how may I support you today?
Due to heavy rainfall, I am not in a position to travel. Can you help me, To cancel my existing reservation?
Sure, I am here to help you. Please wait a while, I will check the availability with your name to cancel it.
Sure.
Thank you for waiting, We are sorry to inform you that there is no reservation with your specified name.
OK.
Thank you for reaching us, Have a nice day.