Hello.
Hello.
I am Anthony Johnson.
How can I assist you at this moment?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you please help me?
Sure, I am happy to help you with that. Please be hold on for a moment and I will check your reservation status.
Sure.
Sorry Anthony Johnson, no reservation has found under your name to cancel.
That's ok, thank you for your information.
Most welcome. Thank you for choosing us, have a great day.