Hello.
Hello, how can I assist you today?
I want to cancel my reservation due to heavy floods at my destination place, so please help me in this.
Sure, I am here to aid you. Please mention your name.
Sure, I am Nicholas White.
Ok, please wait for a moment.
Sure.
Thank you for your patience, we did not find any reservation on your given name.
Not a problem, thank you.
Thank you for choosing us.