Hello.
Hello. How can I assist you at this moment?
I want to cancel my reservation as I have an urgent meeting at my office, can you please do that for me?
Sure, can you please provide your name to check your reservation status?
Sure, my name is Joseph Brown.
Joseph Brown, there is no active reservation found under your name in our database.
Not an issue, thank you for checking.
Thank you for utilising our service.