Hello.
Hello, how can I help you today?
I want to cancel my recent reservation due to some health issues. Can you please help me with the cancellation?
Sure, I am here to help you with that, may I know your name to proceed further?
Sure, my name is Robert Wright.
Sorry to inform you that there is no active reservation on your given name.
Ok, not an issue. Thank you for the information.
Thank you for reaching us.