Hello. I am Anthony Smith.
Hello, how can I assist you for the day?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I am here to help you.
Thank you.
Please wait for a while, let me check.
Sure.
Sorry, no reservation found on your name.
No problem, thank you for the information.
Thank you for choosing us.