Hello.
How may I help you?
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
Sure, may I know your name?
Sure, my name is Robert King.
Please wait for a moment, let me check your ticket status.
Sure, take your time.
Sorry King, no reservation is available by your name.
Ok, no problem. Thank you for your information.
Thank you for choosing us.