Hello.
Hello, how may I aid you?
As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?
Sure, may I know your name?
Myself Thomas Nelson.
Please give me a moment to check your ticket status.
Sure, take your time.
Sorry Thomas Nelson, no reservation is available by your name.
That's ok, thank you for checking.
Thank you for choosing us.