Hello.
Hello. How may I assist you today?
Can you help me to change the reservation which I had done a week ago?
Sure, I will help you. Please help me with your name.
Ok, please check for the name Anna Lee.
Please allow me a minute.
Ok, please take your time.
Anna Lee, I am really sorry to inform you that there is no booking found on your name.
That is ok, thank you for providing the information.
Thank you for understanding. Thank you for reaching us. Have a great time.