Hello.
Hello.
I am Anna Martin.
How may I assist you today?
I would like to change my reservation as I am going for hometown, can you please help me out?
Sure, I will help you with that.
Thank you.
Please wait a moment to check your reservation.
Sure.
We regret to inform you that, there is no reservation on your name in our records.
Ok no problem, thank you for your services.
Thank you for reaching us, have a great day.