Hi.
Hello. How can I assist you today?
I booked a flight ticket in your agency for my holiday trip to Houston but now I want a change in the travel dates. So can you go ahead and change my flight ticket?
Sure, may I know your name to check for the previous reservation?
I am Timothy Mitchell.
Please allow me a moment.
Sure.
Timothy Mitchell, there is no reservation found under your name.
Ok, not a problem. Thanks for your information.
Thank you for contacting us.