Hello.
Hello. How can I assist you?
I want to change my reservation due to postponed of my exam, so please help me.
Yes, I can help you.
Thank you.
Can I know your name for checking?
Sure, I am Ashley Roberts.
Give me a moment.
Sure.
Sorry to inform you that there is no reservation found on your name.
No worries, thank you.
Thank you for contacting us.