Hi.
Hello, how can I guide you for today?
Could you please change my existing reservation due to postpone of my board meeting?
I will help you with that.
Thank you.
May I know your name?
My name is Kimberly Hall.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
Not an issue, thank you for checking.
Thank you for contacting us, have a nice day.