Hello.
Hello.
I am Dorothy Hall.
How can I guide you at this moment?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me in cancellation.
Sure, I will help you with this. Please be on hold for a moment.
Sure, take your time.
Dorothy Hall, there is no active reservation found under your name in our database.
That's ok, thank you for your information.
Thank you for contacting us.