Hi.
Hello. May I know how best I can help you today?
Due to some urgent entrepreneurship meeting, I am willing to cancel my recent reservation. Can you please help me for this?
Sure, I am glad to help you with the ticket cancellation. I need some basic information to check your ticket details, can you please tell me your full name?
Thank you. I am Sharon Nelson.
Ok, please wait a minute I will get back to you with the present status.
Sure.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues. Thanks for the information.
Thank you for availing us.