Hello.
Hello. How can I assist you for today?
Actually my hockey match is postponed because of that I want cancel my recent reservation, can you help me?
Sure, I will help you with that. May I know your good name please?
Yes, I am Anthony Harris.
Sorry for the inconvenience, there is no reservation found on your name.
Ok, thank you for your help.
Thank you for approaching us. Have a great day.