Hello,.
Hello,. How may I serve you?
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
Sure, may I know your name please?
I am Thomas Williams.
Please be on hold.
Sure.
Thanks for your time.
Ok.
Sorry to notify, there is no reservation found on your given name.
Ok, no issues. Thanks for the information.
Thanks for your approach.