Hello.
Hello, how can I best oblige you?
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Could you please help me with that?
Sure, that is what I am here.
Thank you.
May I know your good name please?
Dorothy Brown here.
Ok, please wait for a minute.
Sure.
Unfortunately, there is no reservation found on your name.
Ok, no issues.
Thanks for approaching us, have a nice day.