Hello.
Hello, how can I serve you today?
Can you help me to change my recent reservation?
Sure, I am glad to help you.
Thank you.
May I know your good name to proceed further?
My name is Nancy Williams.
Please be on hold. I will check in the list and revert you.
Sure.
There is no reservation found on your name in our database.
It's ok, thank you for checking.
Thank you for availing us.