Hello.
Hello, how may I assist you today?
Owing to an emergency I had request for this cancellation, can you please help me?
Sure, can you please share your name to proceed further?
My name is James Davis.
Ok, please hold a moment, let me check your reservation with us and let you know.
Sure, I will wait for your response.
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.
That's not a problem. Thanks for your information.
Thanks for reaching us, have a great day ahead.