Hello.
Hello, how can I guide you for today?
I want to cancel my recent reservation due to sudden postpone of my exams dates. Can you help me with that?
I will help you with that.
Thank you.
May I know your name?
I am Susan Campbell.
Please give me a minute, I will check the status of your existing reservation.
Sure.
I found your existing reservation and cancelled it successfully.
Thank you.
Thank you for contacting us, have a nice day.