Hello.
Hello, how may I help you today?
Due to some personal problems, I would like to cancel my recent reservation. Please help me out.
Sure, I am here to help you.
Thank you.
May I know your good name please?
My name is Elizabeth Johnson.
Please wait for a mean while.
Sure.
Sorry Johnson, there is no reservation found as per your name to cancel your reservation.
Ok, no issues. Thank you for your information.
You are welcome and have a great day.