Hello.
Hello. How can I help you today?
I want to cancel my recent reservation because of some personal work. Can you please help me out?
Sure, I will help you with that.
Thank you.
Please tell me your good name.
Sure, my name is Sandra Young.
Ok, wait for a while.
Sure, take your time.
Sorry Sandra, I did not find any reservation under your name.
Ok, no problem. Thank you for your information.
It's my pleasure, have a nice day.