Hello.
Hello. How best can I help you today?
I would like to change my reservation due to some health issues, can you please help me with that?
Sure, I am glad to help you in changing your existing reservation.
Thank you for accepting my request.
Can you please help me out by providing your name, to check your reservation status?
Myself Margaret Hernandez.
Thank you for providing your name. Please, be on hold for a while. I will check your reservation status and get back to you.
Sure, I will wait for your response.
Sorry to inform you that, we have not found any active reservation on your name in our records.
That's ok, no problem. Anyway thank you for checking out.
Thank you for opting us, have a nice day.