Hello, I am Daniel King.
Hello, how may I serve you today?
As I am not issued with leave during my journey period, so I want to cancel my reservation. Can you help me with that?
Sure, I am here to help you.
Thank you.
Please stand by I will get back to you.
Sure.
Thank you for waiting, sorry no reservation found with your name.
Ok, no issues.
Thank you for choosing us, have a nice day.