Hello.
Hello. How may I assist you today?
I need to cancel my reservation due to bad weather condition. Can you assist me?
Sure, I'll help you with this. Can I have your name please to check the reservation list?
Donald Clark.
Ok, please wait a minute I will get back to you with the present status.
Sure.
Thank you for waiting, we found a reservation by this name. Shall I cancel the ticket?
Proceed.
Your ticket has been cancelled successfully.
Thank you for helping me.
It's pleasure to serve you.