Hello.
Hello, how may I help you today?
I need to cancel my reservation due to my planned trip got cancelled. So please help me with that.
Sure, I am happy to help you. May I know your good name please?
Thank you. Myself Margaret Lewis.
Thanks for your name, please wait.
Sure, take your time.
Thank you for waiting, we are glad to inform you that we found a reservation on your name. Shall I proceed to cancel?
That is great. Please proceed with cancelling.
Ok, your reservation is cancelled successfully.
Thank you for your help.
Thank you for visiting us.