Hi.
Hello, how can I aid you today?
 I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it  got postponed.
Ok.
Can you please help me out?
Sure, I am here to help you. May I know your name?
I am Raymond Rodriguez.
Sorry, no reservation done on name of Raymond Rodriguez.
Ok, no problem.
Thank you for approaching us, have a nice day.