Hi.
Hello. How may I help you?
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Sure, I can help you in that one.
Thank you.
May I know your name for checking your flight ticket booking in our reservation list?
Sure, my name is Sharon Phillips.
Ok, please give me a moment.
Sure, take your time.
I have checked based on your request but I cannot find any ticket booking under the name that you have provide us for checking purpose.
Ok, no problem. Anyways, thank you for your service.
You are most welcome and thank you for reaching us. Have a nice day.