Hello.
Hello, how can I help you?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Sure, we are here to help you.
Thank you.
May I know your good name please?
I am Michael Rodriguez.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
That's ok, thank you for checking.
Thank you for reaching us, we will try to serve you for the next time.