Hello.
Hello, how can I support you today?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I will help you out.
Thanks.
On whose name, you have made the reservation?
The ticket is booked on the name of Charles Clark.
Ok, please wait for a while.
Ok, I will wait.
Thank you for waiting, no reservation was found on your name to cancel.
Anyway, thanks for the information.
Thank you for choosing us.