Hi.
Hello, how may I guide you?
I am Mark Wilson. I want to cancel my last reservation. Can you please help me out for canceling my reservation?
Sure, we will help you for cancellation.
Thank you.
Please wait for a while to check the status of your reservation.
OK.
We found a reservation on your name, can I proceed for cancellation?
Ya sure please cancel it.
Ok, your ticket has been cancelled.
Thank you so much.
Thank you for choosing us. Have a nice day.