Hello.
Hello, how can I help you now?
I am Jason Anderson. I want to cancel my ticket because my examination is cancelled for some reasons. Can you please help me in cancelling my ticket?
Ok. Sure, I will help you with that.
Thank you.
Sorry, there is no reservation found on your name.
It's ok, anyway's thank you for checking for my reservation.
Thank you for approaching us, have a nice day.