Hi.
Hello. How may I aid you today?
I would like to cancel my recent reservation, can you please help me?
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
Jeffrey Johnson.
Please be on hold.
Sure.
We regret to inform you that, there is no reservation found on your name in our reservation list.
Ok, thank you.
Thank you for approaching us, have a great day.