Hello.
Hello, how may I aid you today?
Help me in cancelling my previous flight reservation. As I modified my travel dates.
Sure, we are here to help you.
Thanks for accepting my request.
May I know your good name please?
I am Ryan Scott.
Please wait a minute.
Sure.
Sorry, there is no active reservation on your name to cancel.
Ok, not an issue.
Thank you for choosing us.