Hello,.
Hello. Do you need any assistance from our agency?
Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me in this?
Sure, I am glad to assist you with that one.
Thank you.
Can I know your name for checking purpose?
Myself, Amy Allen.
Please give me a moment to check it.
Ok.
I regret to say that there is no reservation obtained based on my search in our data base.
Ok, no issues. Thank you for your help.
You are most welcome.