Hello.
Hello, how can I help you today?
I am looking to change the trip dates in  the past ticket because the examination is postponed. Can you please help me to do that?
Sure, we are here to help you. May I know your name?
Thank you for considering my request. My name is Jacob Parker.
Ok, wait for some time I will check and get back to you.
Ok, take your time.
Thanks for waiting there is no reservation found on your name.
It's ok, not a problem with that. Anyways thank you for your time.
Thanks for approaching us.