Hi.
Hello, how may I help you?
Owing to an emergency, my planned trip to Navajo adventure got cancelled.
Ok.
So I want you to cancel my existing reservation.
Sure, we are here to help you. May I know your good name?
Sure, Stephanie Carter here.
Please, stay online. I will check the previous list and revert to you.
Sure.
Thank you for your valuable time. We are sorry to inform you that, no reservation was found on your name to cancel.
Ok, not an issue. Thank you for your assistance.
Thank you for reaching us, have a good day.