Hello.
Hello, how can I assist you today?
I am Michelle Campbell. I want to cancel my reservation, can you please help me?
Sure, I am here to help you with that  reservation cancel.
Thank you.
Please wait for a moment, let me check your previous reservation status.
Sure.
Thank you for waiting. There is no active reservation found with your name in our reservation list to cancel it.
Ok, thank you for informing me.
Thank you for reaching us.