Hello.
Hello.
Elizabeth Smith here.
What help that I can assist you right now?
Due to sudden health issue, I am not able to travel in a flight on those date that I want to travel. So, I would like to change my reservation. Can you please help me out with that?
Sure, I am glad to assist you in ticket modification process.
Thank you for accepting my request.
Please be on hold for a moment.
Ok, take your time.
Thank you for your patience, there is no reservation found for the user name in our booking list to help you in changing process.
Oh! I think the ticket was not booked properly at the time of my ticket booking.
You are most welcome and have a nice day.