Hello.
Hello, how can I aid you today?
I would like to cancel my reservation as my father is sick and I will be taking care of his business. Can you help me?
Sure, I will help you with that. May I know your name for checking your previous reservation?
Sure, my name is Emma Lopez.
Sorry to say that Emma, your reservation is no found in our database.
No issues, thank you for checking.
Thank you for communicating with us.