Hello.
Hello. How may I aid you today?
I want to cancel my recent reservation, can you please help me out?
Sure, I am glad to help you with that.
Thank you.
Please provide your name to check your previous reservation.
Sure, my name is Scott Thompson.
Please wait a moment to check.
Ok, take your time.
We regret to inform you that, there is no reservation found on your name in our reservation list.
It's ok, thank you for the information.
Thank you for approaching us, have a great day.