Hello.
Hello, how may I assist you today?
Can you help me to change my reservation which I have done last week to visit the water world but due to the bad weather condition?
Sure, I am here to help you.
Thank you.
May I know your name please?
Sure, my name is Andrew King.
Please wait for a moment.
Sure.
Sorry King, there is no reservation found as per your name to change it.
That's Ok, thanks for your service.
You are welcome.