Hello.
Hello.
Myself Carolyn Martinez.
Carolyn, how can I aid you today?
Due to some client meeting, I am going to cancel my reservation. Can you please help me for this?
Sure, I am here to help you. Hold on for a moment. Let me check.
Sure, I will wait for your kind response.
Sorry Carolyn, there are no flights reserved on your given name formerly.
Not a big problem, anyway thank you very much for your kind service.
Welcome, thank you for choosing us. Have a great day.