Hi.
Hello.
I am Brandon Martin.
How can I assist you today?
I am unable to travel at this moment due to heavy rainfall, so can you help me for cancelling my existing reservation?
Sure, I will help you with that.
Thank you.
Please wait a moment, I will check your reservation status.
Sure.
There is no previous reservation available in your name Brandon Martin.
Oh! It's ok no problem, thank you for your services.
You are welcome.