Hello.
Hello. How can I aid you?
Can you please help me to change an existing reservation as I need to update my trip dates due to my leaves are not approved?
Sure, We are here to assist you. May I know your name?
I made a reservation by this name Daniel Perez.
Please wait a while.
Sure.
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
That's ok, thank you for your information.
Thank you for picking us.