Hello.
Hello. How can I help you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I will help you. May I know your name?
Thank you. Sure, myself Robert Young.
Ok, please wait a minute.
Sure, take your time.
Thanks for waiting, we found reservation on your name and it has been cancelled.
Thank you for your help.
Thank you.