Hello.
Hello. How may I help you?
Due to my ill health, I am cancelling my trip to Dallas. Can you please cancel my recent reservation?
Sure, I can cancel your ticket. May I know your name?
My previous reservation has done with my name Patrick Garcia.
Please wait for a moment, let me check your ticket status in our website.
Sure, I will wait for your response.
Sorry, no reservation is found by your name.
Ok, not an issue. May be my brother has already cancelled the ticket on behalf of me. Thank you for providing information.
Thank you for contacting us.