Hi,.
Hello.
I am Raymond Thomas.
How may I guide you today?
I want to cancel my reservation, can you help me with that?
Sure, I will help you with that.
Thank you.
Please wait a moment to check your previous reservation status.
Sure.
We regret to inform you that there is no reservation found on your name in our records.
Ok, no issues. Thanks for the information.
Thank you for reaching us, have a great day.