Hello.
Hello, how can I help you?
I have made a reservation for a direct flight but I need to meet my friend at mid airport So, please modify my reservation for a connecting flight?
Ok, may I know your name?
My name is Melissa Anderson.
Ok, please wait for a moment.
OK.
Sorry, no reservation found with your name.
Ok, no problem. Thanks for your time with us.
Thank you for opting us.