Hi.
Hello. How may I aid you at this moment?
Can you aid me to change my existing reservation as my meeting got postponed?
Sure, I am glad to help you with that.
Ok.
On whose name the previous reservation is done?
I am Robert Roberts.
Ok, wait for a minute.
Sure.
We are regret to inform you that, there is no reservation found on your name in our database.
Ok, not at all a problem. Thank you for the information.
Thank you for reaching us.