Hello.
Hello. How can I aid you?
I would like to cancel my previous flight ticket booking due to health issues, can you please help me?
Sure, We are here to help you out. May I know your name?
Thank you so much and my name is Stephen Smith.
Give me a minute.
Sure.
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
No problem with that one, thank you for search and providing the information.
Thank you for opting us.