Hello.
Hello. How can I assist you?
I am Donna Lewis. Suddenly I got a call from my manager to attend a meeting on same departure date, so I need to change my existing reservation. Can you please help me?
Ok, please wait a moment.
Sure, I will wait for your response.
Sorry, there is no flight ticket been reserved on your name.
That's ok, thank you for your information.
Thank you for choosing our agency.