Hello.
Hello, how may I support you today?
I want to change my existing reservation, can you please help me with that?
Sure, I will help you with that. May I know your good name?
My name is Linda Mitchell.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, I found your reservation in our system data. Please share me your airport codes?
My source and destination airport codes are MCO and MSP.
Please mention your planned journey dates?
I will start on Dec 29, return on Dec 31.
Do you prefer a connecting flight or direct flight?
I need a connecting flight.
Do you have any other requirement?
No.
I found a connecting flight 1023 of Southwest Airline, fare is 100 and class is economy. Shall I proceed with booking?
Ok, proceed to booking.
Your flight ticket has been booked.
Thank you.
Thank you for visiting us, have a nice journey.