Hello.
Hello, how can I oblige you today?
Due to heavy workload in my office, I need to change my reservation dates, can you please help me in that?
Sure, we will do it for you.
Thanks for that.
I need your good name to check the existing reservation.
My name is Sharon Lewis.
Please hold on.
Sure, I'll be online.
Thank you for your time, there is no active reservation found with the given name.
Oh! That's ok, thank you for giving the information.
Thank you.