Hello.
Hello. How can I assist you?
Yesterday I have booked a ticket from Washington but your agent misplaced my origin code from Washington to Boston. Can you please change my existing reservation?
Sure, we are happy to assist you. May I know your name to check the details of your reservation in airline data?
Your agent had been recorded my ticket in the name of Shirley Roberts.
Ok, please wait for a while. I will check and let you know.
Ok, sure take your own time but I am waiting for a positive response.
Thanks for your valuable time.
You are welcome.
Sorry to inform you that there was no existing reservation found on your name.
Ok, fine not an challenge.
Do you want any new reservation?
No, I did not have any plans. If any, I will revert back you for reservation.
Thank you for choosing our agency.
Thank you for your information.
Have a pleasant day. Most welcome.