Hello.
Hello, how may I aid you?
I am Virginia Miller, I need to cancel my reservation because of heavy snow fall in my location. Can you help me?
Sure, I will help you out in cancelling the flight ticket.
Ok, thank you.
Please wait a moment.
Ok, will wait.
Sorry Miller, there is no reservation on your name.
Thank you for searching. That's ok.
Thank you for reaching us.