Hello.
Hello, how may I help you today?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
Sure, may I know your name please?
Barbara Jones here.
Wait a while, kindly.
Sure.
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
No problem, Thanks for the information.
Thank you for reaching us.