Hi.
Hello. How can I help you?
I want to cancel my reservation. Can you help me in that?
Sure, I am here to help you. May I know your name please?
Thank you. I am Emily Clark.
Ok, wait a minute please.
Sure, make it as soon as possible.
Thank you for waiting, sorry to inform we didn't find any reservation on your name.
That's ok, not an issue. Thanks for your effort.
Thank you for choosing us. have a nice day.