Hello.
Hello,. How can I aid you?
Due to an emergency, I want to change my reservation. Can you help me?
Sure, I am here to help you. Could you please provide your name to check your previous reservation status?
James Edwards here.
Please wait for a while, I will check the reservation list and revert to you.
Ok.
Sorry we couldn't find any reservation on your name.
No problem, Thank you.
Thanks for approaching us.