Hello.
Hello, how may I assist you now?
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
Sure, I will help you with that. May I know your good name please?
Thank you. My name is Jeffrey Gonzalez.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data to cancel it.
That's fine, thank you for your service.
Thank you for visiting us, we hope see you again.