Hi.
Hello, how may I help you today?
Raymond Martin here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
Sure Martin, I am here to help you with this. Sorry Martin, there is no reservation found as per your name to modify your reservation.
That's ok, thank you for your help.
You are welcome always.