Hello, I am Michael Garcia.
Hello, how may I best support you today?
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
Sure, we are here to help you. Just wait for sometime, so that I will check the reservation list and revert to you.
OK.
Thanks for your time. Sorry to say that there is no active reservation found on your name.
No problem, thank you/.
Thanks for opting us, have a nice day.