Hi.
Hello. How can I assist you at this moment?
Actually, I need to amend my existing reservation, can you please help me out?
Sure, I will assist you with that. May I know your name for further process?
Sure, my name is Kenneth Edwards here.
Ok, please hold on a moment.
Sure, I will wait.
I have found your reservation. Can you please mention your preferable travel dates?
Sure, my travelling dates are Jul, 02 and 04.
May I know your preferable airport code names for further process?
Sure, my airports codes are OAK and MSP.
Is there any additional preferences do you have?
Yes, flight has to be with a single connection.
Do you have any another specifications?
No, thank you for asking.
Ok, please hold on a moment.
Sure.
AA airline flight available with connection limit 1 and fare is 200, shall I confirm this economy class flight?
Please proceed to booking.
Your flight ticket is booked successfully, flight number is 1004.
Thank you for your service.
You are welcome Kenneth Edwards.