Hi.
Hello, how can I help you today?
Could you please cancel my recent reservation due to my health issue?
Let me know your name to check your reservation?
My name is Jeffrey Miller.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not a problem, thank you for checking.
Thank you for choosing us.