Hi.
Hello. How can I help you at this moment?
I want to change my reservation which is done recently due to some problems, can you please help me out?
Sure, I am here to help you. Can you please provide your name to check your reservation status?
Sure, my name is Kimberly Lewis.
Wait a moment please.
Sure, I will wait.
Kimberly Lewis, there is no active reservation found under your name in our database.
Ok, no problem.
Thank you for contacting us.