Hello.
Hello, how may I assist you at this moment?
Brandon Davis here. I would like to cancel my reservation as my exams cancelled, can you please help me with that?
Sure, I will help you. Please wait for a moment.
Sure, I will wait for your response.
Yes, I have found your reservation on your given name. Shall I cancel it?
Yes, please cancel it.
Your ticket is been cancelled successfully.
Thank you for your quick service.
You are welcome, have a nice day.