Hello.
Hello. How may I guide you?
I want to change my existing reservation because my college fest is cancelled. Can you help me in changing the the ticket ?
Sure, I am here to help you. Let me check your reservation status in our records.
Thank you.
May I know your name please.
Yes, I am Shirley Harris.
Harris, sorry for inconvenience no reservation is found on your name in our database.
Oh! that's fine, no problem. Thank you for your information.
You are welcome.