Hello.
Hello, how may I support you today?
Owing to an emergency I have request you to cancel my reservation, can you please help me out with that?
Sure, please share me your good name.
Ok, my name is Elizabeth Clark.
Please wait for a while.
Sure, take your time.
Sorry to say that, there is no active reservation found on your name.
Oh! I think the ticket was not booked due to server issue.
Thank you for availing us.