Hello.
Hello, how can I help you today?
I am Joseph Scott, I want to change my reservation due to heavy snowfall at my place. Can you modify my reservation?
Sure, we are here to help you.
Thank you.
Wait for a while I will check the reservations on your name and inform to you.
Sure.
Thanks for waiting there is no reservation found on your name.
Ok, thank you for informing me.
Thanks for approaching us.