Hi. I am Stephaine Lewis.
Hello. How may I assist you?
 I am a journalist, I have to cover a murder case at Boston. Could you book my ticket from Phoenix?
Sure, may I know your planned travel dates please?
My journey dates are 12/20 to 12/22.
Can you please share your source and destination airport codes?
My source is PHX to BOS.
There is a flight available on your requested dates from Southwest airlines with 1 connecting flight.Shall I confirm your booking?
You can reserve it.
Your ticket is booked with flight 1028.
Thank you for helping.
You are welcome.