Hello. I am Nicholas Davis.
Hello, how may I assist you?
I want to change my existing reservation, please help me out.
Sure, please wait for a moment.
Ok.
I have found a reservation on your name, can you please share your source and destination airport codes?
Sure, my airport codes are OAK and HOU.
May I know your preferable travel dates please?
My trips dates are 04/29 and 05/01.
According to your request, there is a flight available on your requested dates from UA airlines with 1 connecting flight.Shall I confirm your booking?
Sure, confirm with booking.
Your ticket is booked with flight 1024.
Thank you for helping me.
You are welcome.