Hello.
Hello. How may I assist you for the day?
I need to change my recent reservation, can you please help me?
Sure, I am gleeful to help you with that. May I know your name please?
Myself Michael Lopez.
Please wait for a moment, let me check your previous reservation status.
Ok, I will be waiting.
Thank you for waiting.
That's ok, thank you for the information.
There is no active reservation found on your name in our database to change.
Thank you for searching my details for change.
Most welcome, thank you for reaching us. Have a great day.