Hello.
Hello, how can I help you?
I am Nicholas Williams. I need to cancel my reservation, can you help me out?
Sure, I am happy to help you. Please wait, I will check your reservation status and get back to you.
Sure.
Williams, I have not found any reservation under your name in our database.
That's ok, no problem. Thank you for your information.
You are welcome and thank you for choosing us.