Hi.
Hello, how can I provide assistance to you?
Due to bad weather conditions, I want to change my recent reservation. Can you help me with that?
Sure, we are here to help you.
Thank you.
On whose name, the reservation has been made earlier?
Carolyn Jones.
Please stand by.
Sure.
Thanks for your time, there is no active reservation found in your name to change.
That's ok, thank you for the information.
Thank you for choosing us.