Hello.
Hello.
Amy Robinson here.
How can I assist you at this moment?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure Amy Robinson, I will help you with that.
Thank you.
Please wait  for a moment to check your reservation status.
Ok, take your time.
Sorry Amy Robinson, no reservation has found under your name to cancel.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for choosing us, have a good day.