Hello.
Hello, how may I address you?
I want to cancel my recent reservation, can you please help me with this?
Sure, I can definitely do the need full for you.
Thank you.
Will you please let me know on what name the reservation was made formerly?
I am Patricia Phillips.
Ok, please allow me few minutes to check the current status and get back to you with an update.
Sure.
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active by the name your provided in our data base.
Ok, no problem. Thank you for your information.
Thank you for consulting us, hope we will serve you better in future.