Hello. I'm Ronald Williams.
Hello. Glad to meet you Ronald. In which way I can help you today?
I want to do some changes in my existing reservation because I did not get the concert tickets, so planning to travel on another date, can you please help me?
Sure, I am happy to help you with that.
That's nice.
Please give me a minute to check previous reservation status. Thank you for waiting. Ok Ronald, your reservation has found.
Ok.
Please provide me your changed travel dates.
I want to fly on 09/09 and 09/11. I want to travel in a direct flight.
Let me know airport codes of your changed locations.
I want to travel from HOU to SEA.
Sorry for the inconvenience, there is no flight available to you with connection 0.
That's Ok. I'll find another way to reach there.
Thank you for contacting us.
Thank you for your help.
Have a great day.