Hello, I am Emma Clark.
Hello. How may I serve you today?
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it,.
Sure, I am here to help you.
Thank you.
Please wait a moment, I will check in the reservation list and revert to you.
Sure.
Thanks for your precious time, there is no reservation found on your name.
Ok, no problem. Thanks for your information.
Thank you for picking us.