Hi.
Hello, how may I be there for you?
Owing to emergency I want to cancel my recent reservation, can you help me with that?
Sure, let me check the reservation list and revert you.
Thank you.
May I know your name to check?
I am Elizabeth Scott.
Ok, please wait.
Sure.
We found a reservation on your name and it has been cancelled successfully.
Thank you for your help.
Thank you for choosing us.