Hello.
Hello. How may I aid you?
I am Emma Lee. Owing for an emergency, I want to change my flight reservation. Can you please help me?
Sure, I am here to help you out.
Thank you.
Please give me a moment to check your previous reservation status.
Sure.
Sorry, there is no reservation found on your name in our records.
Not an issue. Anyway, thank you for checking.
Thank you for reaching us.