Hi.
Hello. How can I help you?
Owing to an emergency, my Badminton tournament has been cancelled.
Ok.
So I had a request to you to cancel my recent reservation?
Ok, I will assist you in doing that. Can I have your good name please?
Sure, I had a previous reservation with name Rachel Harris.
Please wait a while, let me check for the reservation on your name.
Sure.
Thanks for waiting, we did not find a reservation with your name.
Ok, no worries at all. I appreciate your service.
Thank you for reaching us.