Hi.
Hello, how can I be at your service?
Could you please book a flight ticket from MSP to IAH?
Sure, On which dates would you like me to book a flight ticket for you?
I want to travel on Nov 18 and return on Nov 20.
On what name, do I need to reserve the ticket?
I am Laura wright.
Do you need direct flight or connecting flight?
I need a connecting flight.
 Would you let us know if you have any other preferences?
I want to return in the afternoon.
Sorry to say that, there are no flights available on the routes of your journey.
Not a problem, thank you for the information.
Thank you for availing us.