Hi.
Hello.
I am Eric Thomas.
How can I assist you Eric?
I need to change my existing reservation as my college function got postponed, Can you please help me with that?
Sure, I am here to help you.
Thank you.
Please wait for a couple of minutes.
Sure.
Sorry Eric Thomas, no reservation found on your name in our reservation list.
Ok, no problem. Thanks for your information.
Thank you for opting us, have a nice day.