Hello.
Hello. How can I assist you?
I want to change my existing reservation, as my meeting has postponed to next month. Can you please help me with this?
Ok, I will help you with that, may I know your name to check?
I am Shirley Rodriguez.
Thank you for the information, please wait a moment.
Sure.
Sorry Shirley Rodriguez, there is no reservation found on your name.
Ok, no problem.
Thank you for choosing our agency.