Hi.
Hello. How can I aid you?
I am Steven Hall. I am planning to visit has been postponed due to some personal problems.Can you please change my existing reservation?
Ok, please wait.
Sure.
 We found reservation on your name, may I know your new travel points?
My travel points are NY-JFK and TX-AUS.
May i know your travel dates?
I would like to depart on 05/29 and arrive on 05/31.
We found a flight with Hawaiian airlines, flight number is 1000 with one connection and price is 100.
Ok, proceed.
Ok, your ticket has been booked.
Thank you for your service.
Thanks for choosing us.