Hello.
Hello.
I am Anderson Hill.
Hill, how may I guide you?
I am planning to change an existing reservation, due to some urgent work. Can you please change my reservation?
Sure, I am here to help you with that. Let me check your reservation status in our database.
Thank you.
Hill, sorry for inconvenience no reservation is found on your name in our database.
That's fine. Thank you for your service.
you are most welcome, thank you Hill for contacting us.