Hello,. I am Richard Wilson.
Hello, how can I help you?
I just want to cancel my recent reservation, due to heavy rainfall my basketball game has been postponed. Could you please help me with cancellation?
Sure, I am happy to help you. Please wait for a while, I will check with the reservation list and revert you.
Ok.
Thank you for your time, There was no reservation found on your name.
Ok, no issue. Thank you for your response.
Thank you for choosing us.