Hi.
Hello. How can I provide assistance to you?
Can you help me change my existing reservation due to bad weather conditions which was made on the name of Dorothy Hernandez. Can you help me with it?
Sure, I'll help you with this. Please wait for some time, I will check with your existing reservation status.
Sure.
Thanks for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
That's fine, thank you for the information.
Thank you for opting us. We're glad to serve you again.