Hello.
Hello, how can I serve you for today?
I am Kenneth Hernandez. I want to cancel my recent reservation, please help me in doing that.
Sure, I will help you with that Kenneth Hernandez.
Ok.
I regret to say this Kenneth Hernandez, there is no active reservation with your name to cancel.
Ok, not an issue, Thank you for the information.
You are welcome, thank you for reaching out here.