Hello.
Hello, how may I help you?
Myself Jennifer Johnson, can you help me in amending the reservation I had done recently?
Sure, I can do that for you. Please wait, I will check your reservation status and let you know.
Ok, please take the time you need.
Sorry Johnson, I have not found any reservation under your name in our database.
That's ok, thank you for assisting me.
You are welcome and thank you for choosing us.