Hi.
Please let me know, How can I assist you for the day?
My exams got postponed so I need to change my existing reservation, Can you please help me for bookiing?
Sure, I can change your reservation right now.
Thank you.
May I know your good name please?
My name is Christine Anderson.
Ok, please wait for sometime.
Sure, I will wait.
Sorry to inform that there is no active reservation found on your name.
That's not a problem. Thanks for providing information.
Thanks for reaching us, have a nice day.