Hi.
Hello,. What kind of help do you need now?
 Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation. Can you help me with that?
Sure, May I know your name?
I am Nicole Jackson.
Ok, please wait.
Sure.
Sorry Jackson, no active reservation on your name to change it.
Ok, no issues.
Thanks for approaching us.