Hello,.
Hello, how may I help you?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, I am here to assist you. Can you please let me know your name?
My name is Mary Baker.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Ok,.
Sorry, there is no reservation found under your name in our database.
Ok, no issues. Thank you for your help.
You are welcome and thank you for choosing us.