Hello.
Hello, how may I assist you?
I need to cancel my reservation due to heavy rainfall in my own city, help me in cancelling my reservation.
Sure, we are here to assist you. May I know your good name?
I am Helen Green.
Thank you for sharing your good name, please hold on.
Ok.
No reservation found on your name.
Its ok, thank you for your help.
Thank you for choosing us, have a nice day.