Hi.
Hello, how may I help you today?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, may I know your good name please?
Lisa Allen here.
Please wait a minute.
Ok.
Sorry to say that, there is no active reservation found on your name.
That's ok, thank you for your help.
Thank you for opting us.