Hello.
Hello, how may I assist you today?
I would like to travel from MSP to SFO as a holiday trip. Can you do the reservation?
Sure, let me know your travelling dates?
My journey dates are 04/21 and 04/23.
May I know your connection limit?
I need break in my journey.
Can you please share your flight timings?
Return time should be evening.
Do you have any other specifications?
No.
Thanks for your details, there is no flight found on your desired  journey dates.
No problem, Thanks for the information.
May I know your good name please?
Catherine Martin here.
Thank you for availing us.