Hello.
Hello, how can I assist you?
I want to cancel my recent reservation due to sudden demise of my grand father. Can you please help me with this?
Sure, please provide your name to fetch your ticket from our database.
Anthony Evans here.
Please wait for a moment.
Sure.
 Thank you for waiting, I regret to inform you that there is no active reservation found on your name.
No issue, Thanks for the information.
Thank you for contacting us.