Hi. Eric Evans here.
Hello, how may I serve you for this moment?
I would like to cancel my recent reservation due to heavy snow storm in my location. Can you help me?
Sure, I will help you with this. Please wait for a moment.
Sure, I will wait for your response.
Sorry Evans, there is no reservation found as per your name to cancel your reservation.
No problem, thank you for assisting me.
You are welcome and have a great day.