Hello.
Hello, how can I assist you now?
Owing to an emergency, I want to cancel my reservation. Can you help me with cancelling?
Sure, may I know your good name please?
Sure, my name is Timothy Martin.
Thanks for providing your name. Please wait a moment,I will check and revert to you.
Sure.
Unfortunately, there is no reservation found on your name.
Ok, not an issue.
Thanks for choosing us.
Thank you for your information.
Have a great day.