Hello.
Hello, how may I help you today?
I would like to cancel my recent reservation as my plan to meet my trip got postpone due to bad weather conditions. Can you help me in cancellation?
Sure, I will help you with cancellation. May I know your good name?
I am Karen Campbell.
Please wait for a moment.
Sure.
Thank you for waiting, I found your reservation in our system data. Shall I cancel your reservation?
Ok, you can cancel the ticket.
Your reservation has been cancelled.
Thank you.
Thank you for reaching us.