Hello, I am Charles Miller.
Hello, how may I oblige you today?
I need to cancel my recent reservation due to postpone of event which is done in our college. Could you please help me in doing that?
Sure, we are here to help you. Please wait for a while.
Sure.
Thank you for waiting, we did not find any reservation on your name.
No problem, thank you.
Thank you for choosing us with a query.