Hello,.
Hello. How can I aid you today?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, I am here to help you with that, can I know your good name to proceed further?
Myself, John Green.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Ok.
We are regret to inform you that there is no active reservation on your name in our data.
Ok, no issues. Thank you for checking.
Thank you for reaching us.