Hello.
Hello. How may I guide you today?
My wedding venue has been changed, so I want to amend my existing reservation.
Sure, I will help you with that. Can I know your name to check your previous reservation?
Jacob Hall here.
Please wait a moment to check.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
No problem, thank you.
Thank you for approaching us, hope you have a great day.