Hello.
Hello, how may I assist you today?
As I modified my plan dates, can you please help me in cancelling the previous reserved flight ticket?
Sure, may I know your good name?
Myself Michael White.
Ok, please wait for a minute.
Sure.
Thanks for waiting, there is no active reservation found on your name in the airline database.
Ok, not an issue. Thanks for your communication.
Thank you for choosing us.