Hi.
Hello, how may I help you today?
Owing to an emergency, my meeting with client got postponed. So I want you to change my existing reservation.
Sure, we are here to help you. May I know your name please to proceed further?
Sure, Rebecca Scott here.
Sorry to inform you that there is no active reservation found on your given name.
Ok, no issues. Thank you for your information.
Thanks for contacting us, have a nice day.