Hi. I am Jennifer Hernandez.
Hello Jennifer, what can I do for you?
Please cancel my recent reservation, since our educational tour has been cancelled due to budget problem.
Ok, sure, I can cancel your booking. Please be on hold, I will revert you.
Ok.
Sorry, there is no booking done on your provided information Jennifer.
That's fine, thank you for your time.
Welcome, hope you have a great day.