Hello.
Hello, Good Morning.
I will be cancelling my reservation, I made last week as sudden death of my uncle. Can you help with my cancellation?
Sure, can I know your name?
Myself Samuel Baker.
Please hold on for a moment, let me check for any existing reservations with your name.
Sure, check with my reservation and tell me the status of my ticket.
I am sorry to inform you that there are no existing reservations with your name.
Oh! no issues, thank you for assisting me.
Thank you, have a good day.