Hi.
Hello, how may I render you?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, may I know your name?
Anthony Thomas here.
Please give me a moment to check your ticket status.
Ok.
Sorry Anthony Thomas, no reservation is available by your name.
That's ok, thank you for your help.
Thank you for choosing us.