Hello.
Hello.
I am Amy Gonzalez.
How can I assist you?
Actually, last week I booked a ticket to Houston to attend a match. But now, I want to change my reservation to Austin, because that match is going to be held in Austin. Please help me in changing my reservation.
Ok, please give me a minute so that I can check with your previous reservation details.
Sure.
Sorry, there is no reservation found on your name.
That's fine, thank you for your information.
Thank you, have a nice day.