Hello.
Hello, how may I aid you?
My final exam dates are postponed, can you please help me for changing the existing reservation?
Sure, could you please provide your name to check your reservation status?
Sure, my name is Scott Thomas.
Ok, please wait a moment.
Sure.
Sorry to say, there is no reservation on your name in my database.
Ok, no problem.
Thank you for reaching us, have a nice day.