Hi.
Hello.
I am Amy Young.
How can I assist you today?
I had planned to go on a trip with my friends, but it was postponed. I was looking for change in my recent reservation. Can you help me?
Sure, I can help you with that. Please allow me a moment to check for the previous reservation in our data base.
Yes, take your time.
Your patience is greatly appreciated. Amy, there is no reservation found under your name.
That's not a problem. Anyways, thank you for your help.
You are welcome. Thank you for contacting us.