Hello.
Hello. How can I aid you?
I want to cancel my reservation as I am unable to travel due to some issues, so please aid me to cancel.
Sure, I can help you.
Ok.
May I know your name?
Sure, my name is Sharon Phillips from Oakland.
Give me a minute.
Sure.
Thanks for your time. We didn't found any reservation by this name.
No issues, thanks for your service.
Thank you for choosing us.