Hello.
Hello. How can I aid you?
I am trying to cancel my recent ticket because I am suffering from some health issues. So I can't travel at this time. Can you please help me?
Sure, I will do that for you. Could you please provide me your name?
Sure, my name is Frank Gonzalez.
Please wait for a moment, I will check your reservation status and get back to you.
Ok, take your own time.
Frank, I did not find any reservation by your name in our database.
Oh! It is so sad to hear from your end. Anyways thank you for searching.
You are welcome and thank you for choosing us.