Hello. I am Thomas Williams.
Hello, how may I provide assistance to you?
Please help me in cancelling my recent reservation, as my exam got cancelled. Could you help me in cancelling?
Sure, I can help you with this. Ok, please wait for a while.
Ok.
We found a reservation on your name to cancel. Shall I cancel it?
Ok, cancel.
Your reservation has been cancelled.
Thank you.
Thank you for opting us.