Hello.
Hello. How may I assist you?
I have given wrong dates while booking a ticket, can you help me in changing my reservation?
Sure, I can help you with that, before checking your status of reservation can I have your name?
I am Carolyn Lewis.
Lewis, Please wait a moment let me check.
Ok.
Thanks for your time, there is no reservation under your name.
Not an issue, thanks for checking.
Welcome, have a good day.