Hi.
Hello, how may I aid you today?
I want to cancel my reservation which is done recently due to some problems, can you please help me out?
Sure, may I know your name?
Sure, my name is Brian Robinson.
Ok, please wait for a moment.
Sure.
Thanks for waiting, there is no reservation found on your name.
Ok, not an issue. Anyways, thank you for your service.
Thank you for choosing us.