Hello.
Hello, how may I aid you for today?
I want to cancel my recent reservation, due to some health issue. Can you help me?
Yes, I am here to help you. Can you please provide your name to check the reservation status?
Sure, I am Mark Roberts.
Sorry, I have not found any reservation under your name to cancel Mark.
Ok, no problem. Thank you for your information.
My pleasure, thank you for reaching out here.