Hello.
Hello,.
I am Melissa Brown.
Which service are you looking for?
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
Sure, I will help you with that.
OK.
Please wait, Let me check your reservation status.
OK.
Thanks for waiting. Sorry Melissa Brown, No active reservation found on your name to cancel it.
No problem, thank you for the information.
Thanks for choosing us.