Hi.
Hello. How may I assist you at this moment?
I am Brenda Jones. Can you please help me with cancelling my recent reservation?
Sure, I am happy to help you with the ticket cancellation.
Ok.
Ok, please wait a moment. I will check your ticket status and get back to you.
Ok.
Sorry to inform you that, I have not found any active reservation with your name to cancel the ticket.
No problem, thanks for the help.
You are most welcome. Thank you for choosing us.