Hello.
Hello, how may I aid you at present?
 Due to some financial issues, I would like to cancel my recent reservation. Please help me out.
Sure, we are glad to help you with cancellation.
Thank you.
May I know your name, to check with your previous reservation?
Myself Karen Hernandez.
Please wait for a while.
Ok.
Thanks for your time, we did not find any reservation on your name to cancel it.
No problem, Thanks for the information.
Thank you for reaching us.