Hi.
Hello, what can I do for you?
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
Sure, may I know your name?
Thank you. Shirley Nelson.
Wait a minute.
Ok.
Sorry, we could not find any reservation on your name.
That's Fine. Thank you for the information.
Thank you for choosing us.