Hello,.
Hello. How can I aid you?
I want to cancel my recent reservation due to heavy snowfall at my place. Can you help me with the cancellation?
Sure. May I know your name?
My name is Melissa Brown.
Give me a minute.
Ok.
Thanks for your time.
My pleasure.
We didnt found any reservation by this name.
Not a problem. Thanks for your kind response.
Thank you for choosing us.