Hello.
Hello, how may I help you?
I am Kenneth Hall. I want to cancel my reservation, due to my health issues, can you help me in the cancellation?
Sure, we are here to help you. Please wait a moment, I will check your details and get back to you.
Sure.
Sorry to inform you that there is no reservation found on the name Kenneth Hall.
Not an issue. Thank you.
Thank you for contacting us.