Hello.
Hello, How can I respond to your request?
I have to cancel my reservation due to my planned trip got cancelled with financial issues. So please help me with cancelling my reservation.
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
Thank you. Please check the reservation with my name Paul Wright.
Ok, Please allow me a moment to check for the previous reservation in our database.
Sure, I will wait for your response.
We are sorry to inform you that, there is no active reservation found on your name.
I will check my mail regarding this whether it had booked or not. Anyway, thank you for spending  your valuable time to checking my reservation.
Thanks for choosing us, wish you a happy day.