Hello.
Hello. How can I assist you today?
Due to terrorist attack at my visiting location, I want to postpone my trip to some other dates. Can you please help me in amending my recent reservation?
Sure, may I know your name to check for the previous reservation?
Sure, my name is Nicholas Young.
Please allow me a moment.
Sure.
Nicholas Young, there is no reservation found under your name.
Oh! That's ok, thank you for giving the information.
Thank you for contacting us.