Hi, I am Donna Wilson.
Hello Wilson, how may I help you today?
I need to change my recent existing reservation due to postpone of my practical exam. Could you please help me in booking a ticket?
Sure, I can help you. Please be on hold, I will check your reservation on your name and change it.
Sure.
We did not find any reservation on your name to change it.
Thank you for your valuable information.
Thanks for contacting us, have a nice day.