Hello.
Hello, how can I aid you for the day?
I want to change my existing reservation, due to my exams has been postponed. Can you please help me to change it?
Sure, I am here to help you.
Thank you for considering my request.
Can you please mention your name?
Sure, my name is Kenneth Moore.
Sorry, no reservation found with your name.
That's Ok, thanks for your information.
Thank you for choosing us.