Hi.
Hello.
Mark Lopez here.
How can I assist you at this moment?
I want to scrap my previous reservation for now due to some health issues, can you help me?
Sure, I will help you with this.
Ok, please help me soon with my ticket cancellation.
Mark Lopez, there is no active reservation found under your name in our database.
Oh! No issues, thank you for checking for my existing reservation.
Thank you for contacting us.