Hi.
Hello, how may I serve you?
I am Anthony Collins. Can you help me to change my reservation?
Sure, please wait for a while I will check your reservation details and get back to you.
Please check, because I had book a flight to wrong destination.
Sorry Anthony, I did not find any details in my database regarding your reservation.
That's fine, not an issue. Thank you for your support.
Thank for reaching us, have a good day.