Hello.
Hello, how may I assist you?
I need your help to book a flight ticket on 11/18 and 11/20.
OK, may I know your origin and destination airport codes?
Sure, my origin code is NC-CLT and destination code is CA-SFO.
Sorry, unfortunately there is no flight in these travel dates.
OK, that's fine.
May I know your name please?
Sure, I am John Thomas. Thank you.
Thank you, have a good day.