Hello.
Hello. How can I aid you?
I would like to change my reservation, as my holiday trip has been postponed. Can you please help me with that?
Sure, I can help you.
Thank you.
May I know your name?
Sure, my name is Frank Collins.
Give me  a minute.
Sure, take your time.
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
Ok, no issues. Thank you for checking.
Thank you for choosing us.