Hello.
Hello. How may I assist you?
Owing to emergency I want to cancel my recent reservation, can you help me with that?
Sure, I am here to help you.
Thank you.
Can I have your name please to check your reservation status?
I am Ashley White.
Please hold on a moment.
Sure.
Ashley White, no reservation has been found on your name in our database.
No issues, thank you for the checking.
Thank you for choosing us.