Hello.
Hello, how may I assist you for today?
I want to cancel my ticket booking that I am unable to travel ion those days, can you help me?
Yes, I will help you with that. Can you please provide your name to check the reservation status?
Thank you for considering that one.
Sorry, I have not find any reservations under your name.
My name is Amanda Roberts.
Ok, Roberts.
Ok, that's fine, no problem with that one.
Most welcome.