Hello.
Hello, what can I do for you today?
I am Carol Moore. I want to cancel my reservation, help in that?
Sure, I will assist you in that. Can you please wait a minute?
Sure.
Thank you for waiting. Sorry to inform you Moore, there is no reservation found with your name in the reservation chart list. I think your reservation is not confirmed before.
That's fine. Thank you for your information.
It's our pleasure. Thank you for approaching our services. Keep contacting us. Have a nice day.