Hello. I am Nancy Lee.
Hello, how can I best support you now?
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Sure, I can assist you in that.
Thank you.
Please wait for a couple of minutes. Sorry to specify that, there is no active reservation found on your name.
Ok. No problem. Thank you so much for your kind help.
Thanks for contacting us.