Hello.
Hello. How may I assist you today?
I am Paul Edwards. I want to Change my reservation due to my sudden exams, can you help me in that?
Yes, I can help you with that. Give me a moment to check the details for you. I appreciate your patience. Paul, there is no reservation found under your name.
That's ok. Thank you for your help.
Would you like to book a new flight ticket for you?
No thank's.
You are welcome.