Hello.
Hello, how can I aid you today?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, we are here to help you. May I know your name?
Thank you. I am Katherine Edwards.
Ok, wait for some time I will check the reservations on your name and get back to you.
Sure.
Thanks for waiting there is no reservations found on your name.
Ok, no problem. Thanks for the information.
Thanks for contacting us.