Hello.
Hello.
I am Donald Turner.
How may I assist you today?
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I'll definitely help you with that. Please be on hold while I'll check your reservation is existing or not in our database.
Sure, take your time.
Donald, I have checked our database but I didn't find any active reservation under your name.
That's ok, thank you for your information.
Thank you for reaching us, have a great day.