Hi.
Hello. How can I aid you today?
Owing to an emergency, my planned trip to Yosemite adventure with friends got cancelled. So I want you to cancel my recent reservation.
Sure, I am here to help you. May I know your name?
Sure, Sarah Rodriguez here.
Sorry, no reservation found on your name in our reservation list.
Ok, not an issue.
Thank you for choosing us, have a nice day.