Hello.
Hello,. What kind of service you are looking for?
I want to cancel my recent reservation. Due to some health issue. Can you help me?
Sure, I will help you with that.
Thank you.
May I know your name, to check your reservation status?
I am Michelle Hill.
Ok, please wait.
Sure.
Thanks for waiting. Sorry Michael Hill, there is no active reservation on your name to cancel it.
Ok, no problem.
Thanks for opting us, Visit again!.