Hello, I am Rebecca Clark.
Hello. How can I help you?
I want to change my existing reservation due sudden demise of my grandfather. Can you help me out?
Sure, I will help you.
Thank you.
Please, wait a minute.
Sure.
Thank you for waiting.
Ok.
I am sorry to inform you that, there is no reservation found on your name.
Ok, not an issue. Thank you.
Thank you for approaching us.