Hello.
Hello. What help that you need from my end?
Actually my Snooker's competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, I can help you and can I know your name for checking purpose?
Thank you for accepting my request. I am Betty Walker.
Please allow me a moment.
Sure, I will wait.
 Thank you for waiting, I have checked in reservation list to change your ticket but could not find any reservation with your name.
Ok, not an issue. Thank you for your information.
You are most welcome and have a nice day.