Hello.
Hello. What assistance do you need from our travel agency?
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
Sure, I can help you to cancel the ticket. Can you please tell me your full name?
Brian Gonzalez here.
Ok, please give me a minute.
Sure.
I have checked your ticket status in our portal, I have found your reservation and cancelled your ticket successfully.
Ok, thank you for your services.
You are most welcome. Thank you for approaching us.