Hello.
Hello. How may I assist you today?
I have booked a flight ticket in the last week but I have given wrong details, so I need to modify the details. Can you help me in altering my ticket?
Sure, I will help you with that.
Thank you.
Can I have your name to check that reservation?
I am John Collins.
Sorry for this inconvenience, we do not have any reservation details with your name.
It's ok, no problem.
Thanks for contacting us, have a great day.