Hello.
Hello. How may I guide you?
Can yo please help me in cancelling my recently booked reservation?
Sure, can I know your name?
Sure. My name is Nancy Johnson.
Please hold on for a moment while I check for any recent reservations. I found your reservation, shall I cancel?
Ok, please take your time. Yes, please cancel it.
Your reservation is cancelled.
Thank you for your help.
Thank you, have a good day.