Hi.
Hello. How can I assist you at this moment?
Myself Carol Clark. I want to cancel my reservation. Can you please do that for me?
Sure, I will help you with that.
Thank you.
Ok Carol Clark, please wait a moment to check your reservation status.
Sure.
Sorry Carol Clark, no reservation has found under your name to cancel.
Not an issue, thank you for checking.
Thank you for choosing us, have a good day.