Hello.
Hello, how may I aid you?
I am Emma Johnson. I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you please help me?
Sure, I can help you.
Thank you.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
No problem, thanks for your information.
Thank you for choosing us.