Hello.
Hello, what can I do for you today?
I am planning to change an existing reservation ,due to health issue. Can you please help me out?
Sure, I am here to help you.
Thank you.
Can you mention your name to check further in our database?
My name is Jerry Baker.
Please wait.
Sure.
 Sorry, no reservation found with your given name in our database to change it.
That's fine, thank you for your service.
Thank you for contacting us and have a nice day.