Hello.
Hello, how can I support you today?
I am Kathleen Thompson. I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you please help me with this?
Sure, I am here to assist you.
Thank you.
Please wait for a couple of minutes.
Sure.
Thank you for waiting, no reservation was found on your name to change.
No problem, thanks for your information.
Thank you for picking us.