Hello.
Hello, how can I help you?
I would like to change my reservation which is under my name. Can you please help me with that?
Sure, May I know your name?
My name is Carolyn Edwards.
Ok, please wait for a while, I will check the reservation on your name and get back to you.
Sure, take your time.
Thank you for your patience, There was no reservation found on your name to change it.
Ok, no issues. Thank you for checking.
Thank you for approaching us.