Hello, I am Deborah Collins.
Hello, how may I assist you?
Due to heavy rains in the place I wanted to visit, I want to cancel my ticket. Can you render me?
Sure, I am here to help you.
Take your time.
Hold on for a moment. Let me check.
No issues. Thank you for reaching us.
Sorry Collins, there are no flights available on your given name.
You are welcome.
Welcome, thank you choosing us.