Hello.
Hello, how may I aid you?
I am willing to cancel my ticket because I had to attend a meeting on the departure date. Can you please help me in cancelling the ticket?
Sure, could you please provide your name to check your reservation status?
Thank you for accepting my request. My name is Nancy Parker.
Ok, please wait a moment I will check your complete reservation details and proceed further.
Ok, take your time.
Sorry to say, there is no reservation on your name in my database.
It's ok, thank you for checking.
Thank you for reaching us, have a nice day.