Hello.
Hello, what help that you need from my side?
I am Melissa Phillips. I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
Sure, I will try my best and be on hold for a moment to check it.
Sure.
Thank you for being on hold, no reservation has obtained based on my search with your name in our previous booking list.
That's fine, thank you for your service.
You are most welcome and thank you for utilising our service to your help.