Hello.
Hello. Is there any help that you need from our agency?
I want to cancel my recent reservation due to heavy rainfall, can you please help me with that?
Sure, we are here to help you with out any charge. On whose name the previous flight ticket has booked?
Stephen Hill.
Ok, let me check with your details in our data base.
Ok.
There is a reservation on this name and it has cancelled from my side and the refund process will be initiated with in two days.
Thank you.
It's my pleasure and have a nice day.