Hello,. I am Cynthia Collins.
Hello, how can I assist you today?
I made a earlier reservation to attend a seminar, due to some security issues it got postponed. Can you please change my existing reservation?
Sure, I will help you with that.
Thank you.
Please wait a moment.
Sure.
Thank you for waiting.
Ok.
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no issue. Thank you.
Thank you for choosing us.