Hi.
Hello how can I help you today?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, I am here to help you with that, can I know your good name to proceed further?
Sandra Smith here.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Ok.
I found your reservation on your name in our database, later I cancelled it.
Thank you for your help.
Thank you for reaching us.