Hi.
Hello, how may I aid you?
I am Anna Martin, I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, let me go through the reservation list and get back to you.
Sure, I will be wait for your response.
Thanks for waiting, there is no reservation found by your name in our data base.
Not an issue with that, anyways thank you for the information.
Thank you for choosing us.