Hi.
Hello.
I am Barbara Carter.
How may I guide you now?
Can you cancel my flight ticket reservation? As my football match is being postponed due to bad weather in New York.
Barbara Carter, please give me a moment to check with your previous booking in our data base.
Sure, I will be waiting.
I found a reservation by your name, can you please give me permission to cancel it?
Please cancel it.
Your booking is successfully cancelled, you will receive your refund within a week.
Thank you for understanding and cancelling my reservation.
Have a nice day.