Hi.
Hello, how may I assist you?
I am Virginia Baker, I have done booking last week to visit my grand mother home. But, all of sudden my grand mother have visited our home. So, I want to cancel my reservation done to visit my grand mother.
Ok, sure give me a moment. I will check is there any existing reservation under your name.
Ok, please have your own time.
Sorry to say Baker, no reservation found on your name.
It's ok.
Do you have any other quires about your flight booking?
No thanks.
Thank you for contacting us, have a nice day.
Thank you for your services.
Most welcome.