Hello,.
Hello, how may I aid you today from my end?
Can you please help me in changing my existing reservation, as my FIFA match got postponed to some other date.
Sure, I am here to help you out. Please provide me your name to check the reservation status.
Sure, my name is Robert Brown.
 Robert Brown, I found an active reservation on your name in our database. May I know your new location airport codes?
My airport codes are DFW to DCA.
Can you provide me your travel dates?
I have planned to travel from Feb 04-06.
May I know your connection limit?
I prefer to fly in a connecting flight.
Do you have any preference in airlines?
No.
Ok, please allow me a moment.
Ok.
Here is a connecting flight in economy class with airfare about 200, can I go ahead and proceed booking the flight ticket?
Ok, please go ahead.
Your ticket has been booked with 1029 flight in American airlines.
Thank you for your help.
Thank you for reaching us.