Hello.
Hello. How may I assist you today?
I am looking to change the travel dates in the previous ticket, can you please help me?
Sure, I am oblige to help you.
Thank you.
Can you please provide your name to check your previous reservation?
My name is Joshua Wilson.
Ok, please be on hold. We regret that, there is no reservation found with your name in our records.
Sure, I will wait for your reply. It's ok, thank you for checking.
Thank you for reaching us, have a great day.