Hello.
Hello, How can I respond to your request?
I want to cancel my recent reservation, can you please help me out?
Sure, I can help you in that.
Thanks.
May I know your good name please?
Sure, my name is Barbara White.
Please allow me a moment to check for the previous reservation in our data base.
Ok, take your time.
We are sorry to say that, there is no active reservation found on your name.
It's ok, thank you for the information.
Thanks for approaching us.