Hi.
Hello,. May I know your name?
Myself Carolyn Williams.
How can I help you?
Having an emergency meeting at my office, I am going to cancel my reservation.
Ok.
Would you aid me in this?
Sure, we are here to assist you.
Thank you.
Please be on hold for a minute.
Sure.
Thanks for holding on, we do not found any reservation in your name.
No problem. Thank you for your quick response.
Thanks for choosing us, we hope to serve you again.