Hi.
Hello, What kind of help are you expecting from our side?
I want to cancel my recent  reservation due to sudden cancellation of my trip. Can you help me?
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
I am Elizabeth King.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
Not a big issue, anyhow thank you very much for checking the reservation status.
Thanks for approaching us.