Hi.
Hello. How may I assist you at this moment?
Emma Jones here.
Nice meeting you Emma.
I want to cancel my recent reservation due to some problem. Can you please help me with that?
Sure, I am glad to help you with that. Please wait a moment to check.
Ok, take your time.
There is no reservation with your name in our records.
Ok, it's not a problem. Anyway thank you for information.
Thank you for reaching us, have a great day.