In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Q: customer: Hi, I am Jerry Lopez. 
 agent: Hello, how can I help you today? 
 customer: Could you please reserve me a flight ticket to Houston, TX - IAH from Denver, CO - DEN? 
 agent: Sure, we are here to help you. 
 customer: Thank you. 
 agent: Kindly mention your travel dates. 
 customer: My travel dates are 07/06 - 07/08. 
 agent: How much can you afford for this journey? 
 customer: I can afford up to 500 only. 
 agent: Ok, please wait a moment. 
 customer: Sure. 
 agent: There is a flight with your requirement, airline is AA with price 200 and single connection. Shall I proceed with booking? 
 customer: Please reserve. 
 agent: Your booking is done and flight number is 1026. 
 customer: Thank you. 
 agent: Thanks for reaching us.

A: book
****
Q: customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: I am Kenneth Perez. I would like to book a ticket from DCA to SEA, can you please help me out? 
 agent: I am glad to help you about that. Can you please provide your planned dates of journey? 
 customer: I am travelling on these dates 12/08 and 12/10. 
 agent: Hold on for sometime. 
 customer: Make sure my connection limit is 0. 
 agent: Sorry Perez, there is no flights on your planned dates of journey. 
 customer: Ok no problem, thank you for your services. 
 agent: Most welcome, thank you for reaching out here.

A: no_flight
****
Q: customer: Hi. 
 agent: Hello. 
 customer: My name is Eric Wilson. 
 agent: Eric, how can I help you? 
 customer: Due to heavy rains in my existing location, I want to cancel my reservation. Could you help me in cancellation of ticket? 
 agent: Sure, I will help you. Please wait for a while, I will check your reservation status and get back to you. 
 customer: Ok, take your time. 
 agent: Wilson, I did not find any reservation by your name in our database. 
 customer: That's fine, no problem. Thank you for helping me. 
 agent: You are welcome and thank you for choosing us.

A:
no_reservation
****