Hello. I am Ryan Hernandez.
Hello, how can I aid you now?
I need to cancel my recent reservation due to postpone of my exam. Could you please help me in doing that?
Sure, we are blissful to help you. Please wait for a while, I will check the reservation list and notify you.
Sure.
Thank you for waiting, we found a reservation on your name to cancel. Shall I proceed to cancel?
You can proceed.
Ok, your reservation is cancelled successfully.
Thank you for your help.
Thank you for consulting us.