Hello.
Hello, how may I aid you?
I am looking to do some changes in my existing reservation. Can you help me for that?
Sure, I am here to help you with that changing reservation. May I know your name please?
My name is Joseph Parker.
Please wait for a moment, let me check your previous reservation status.
Sure, I will wait for your response.
Thank you for waiting, but I am sorry to tell you that, there is no active reservation found with your name in our reservation list to change it.
That's ok, thank you for checking.
Thank you for reaching us. Have a great day.