Hello, I am Alexander Hall.
Hello, how can we assist you now?
As my brother's marriage has been postponed, can you please change my reservation?
Sure, I will help you with that. Please hold for a moment, while I search for the reservation on your name.
Ok.
Thanks for holding, Sorry to inform that there is no any reservation is found on your name in our system data.
No problem. Thank you.
Thanks for visiting us, we hope see you again.