Hi.
Hello. What can I do for you?
Betty Lewis here. I have work in my home town, so can you help me cancelling my ticket?
Yes, I'm here to help you.
Thank you.
Please give me a minute and I will get back to you.
Ok.
Sorry, there is no reservation done previously to cancel.
Ok, that's fine. Thank you for your services.
Is any other information you would like to know from my side?
No thanks.
Thank you for choosing us.