Hi. I am Patricia Perez.
Hello, how may I render you?
I want to change my recent reservation due to heavy snow fall at my destination. Can you please help me with that?
Sure, I am here to help you.
Thank you.
Please give me a moment.
OK.
Thanks for your time, sorry to say no seat is reserved in your name to change.
Not a problem. Thanks for your service.
Thank you for reaching us.