Hello.
Hello, do you need any help from us?
I want to change my reservation as my plan to meet my share holder is postponed. Can you help me in changing my existing reservation?
Sure, could I have your name please?
I am Samuel Jackson.
Ok, please allow me a moment.
Sure.
Sorry, there is no reservation with your name in our portal to make changes.
Ok, no problem. Thanks for the information.
You are welcome.