Hi.
Hello, how may I aid you?
Can you change the flight reservation?
Sure, but may I know your name please to change your reservation?
To discuss security issues at the convention center in San Francisco an emergency meeting was arranged. But the venue has been changed. So change my flight reservation? I am Sandra Clark.
Ok, please wait for a mean while.
Sure.
Sorry Sandra, there is no reservation found on your name to change your reservation.
Not a problem. Thank you.
You are welcome. Have a safe journey.