Hi.
Hello. How can I assist you?
I am Shirley Hill here, I want to reserve my ticket from MSP to JFK, can you please help me?
Sure, can I know the travel dates please?
Sure, my preferable dates are from 02/02 to 02/04. I want a direct flight.
Ok, wait a moment please.
Sure.
Sorry, there are no direct flights available on your route.
Ok, no problem.
Thank you for approaching us.