Hello. I am Ryan Edwards.
Hello. Ryan, how may I aid you today?
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
Sure, I will help you in changing, please hold on for a moment to check your reservation status.
Ok, take your own time.
Thank you. Ryan, I did not find any active reservation with your name in my database.
That's ok. Anyways, thank you for your help.
It's my pleasure.