Hello.
Hello, how can I help you today?
Prepone plan came into a picture owing to announcement of birth of baby. Can you please help me to cancel my reservation?
Sure, can I have your name please?
My name is Samuel Edwards.
Ok, please wait for a while.
Sure.
Thanks for waiting, no flight reservation found with your given name.
Ok, no issues. Thanks for your service.
Thank you for opting us.