Hi.
Hello.
I am Betty Scott.
How can I help you now?
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
Sure, I am here to help you. Give me a moment, to check it.
Sure.
Sorry, we have not found any reservation on your name in our records.
Ok, no problem. Thanks for your information.
Thank you for approaching us.