Hello.
Hello, how may I assist you at this moment?
Can you please help me to cancel my reservation due to some health issues?
Sure, I am here to help you with cancellation.
Thank you.
Can I have your good name please?
Sure, my name is Emma Young.
Ok, please wait for sometime.
Sure.
Sorry to tell you that, there was no reservation found on your name to cancel it.
No issues, thank you.
Thank you for reaching us.