Hi.
Hello. How may I aid you?
I want to cancel my reservation, can you help me with that?
Sure, I am here to help you with that, can I know your good name to proceed further?
My name is James Smith.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure, take your time.
I am sorry to say you that there is no reservation found under your name in our database.
Ok, thank you.
Welcome James Smith.