Hi.
Hello, how can I support you today?
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you please help me with this?
Sure, I am glad to help you.
Thank you.
Can I have your name please?
Sure, I am Nicholas Moore.
Ok, wait for sometime.
Sure.
Sorry to say that, no reservation was found on your name to change.
That's ok, no issues. Thank you.
Thank you for choosing us.