Hello.
Hello, how best I can support you today?
I want to change my recent reservation. Can you help me out?
Sure, I am here to help you. On whose name, I need to check the reservation?
I am David Jones.
Ok, please standby.
Ok, take your time.
Sorry to inform you that, no reservation was found on your name to change.
That's ok. Anyways, thank you for your help.
Thank you for choosing us.