Hello. I am Elizabeth Harris.
Hello, do you need any help from us?
I need to change my reservation due to my planned event got postponed. So please help me with that.
Sure, please allow me a moment.
Thank you. I will wait for your response.
Sorry, there is no reservation with your name in our portal to make changes.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
You are welcome, have a great day.