Hello.
Hello. How may I guide you today?
Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
Sure, I will help you with that.
Thank you.
May I know your name please?
Sure, my name is Raymond Thomas.
I am sorry to say that there is no reservation found under your name.
Ok, no problem. Thank you for checking.
Thank you for reaching us.