Hello.
Hello, how may I support you today?
I am planning to attend music concert at OAK, can you please help me with booking a flight ticket from EWR?
Sure, please share me your trip dates.
Sure, I would like to take off  on July 27 and return on July 29.
Is there any class preferences for you?
I would prefer business class.
 Do you need direct flight or connecting flight?
I need a flight with 1 connection.
For booking, we need your good name. Please mention it.
My name is Charles Moore.
Sorry to say that, there are no flights available on the routes of your journey.
Ok, no issues. Thank you for checking.
Thank you for opting us.