Hi, my name is Nancy Wilson.
Hello, how may I help you today?
Owing to an emergency, my meeting with client has been cancelled. So I want you to cancel my existing reservation?
Sure, I will help you. Please wait for a while, I will check and get back to you.
Sure.
Sorry, there is no reservation found on your given name.
Ok, no worries at all. Thanks for your assistance.
Thanks for choosing us.