Hello.
Hello. How may I assist you?
I am Donna Anderson here. I need to cancel my reservation, as my trip with my friends got cancelled. Can you please help me out?
Sure, I am gleeful to help you.
Thank you for considering my request.
Please wait for a while.
Sure, I will wait for your response.
Sorry Donna, there are no reservation found on your name.
Not a problem, anyway, thank you for the information.
Thank you for choosing us, have a nice day.