Hello.
Hello, how can I help you today?
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I will help you with cancellation. May I know your name please?
Thank you. Please check the reservation with my name Elizabeth Nelson.
Please wait for a moment, while I search for the reservation.
Sure, take your time.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you for visiting us, we hope see you again.