Hi.
Hello, how can I help you?
Can you please help me with booking a flight ticket from IAD to MSP?
Sure, can you please share your journey dates that you prefer to travel?
My travel dates are Nov 08 and 10.
Do you require any stopovers in your journey?
I need a connecting flight.
 Would you let us know if you have any other preferences?
No.
Ok, please wait a minute I will get back to you with the flight details.
Ok, take your time.
Thank you for your time, Delta Airlines is providing a connecting flight and the airfare is about 100 with flight 1012.
You can proceed with booking.
To proceed with the booking, can I have your name please?
My name is Donald Clark.
Ok, your ticket is booked in economy class.
Thank you.
Thank you for reaching us, have a nice day.