Hello.
Hello, how may I assist you?
I just need your help in cancelling my recent reservation.
Sure, I will help you out.
Thanks.
Please provide me your name to check your reservation status in your data base.
My name is Cynthia Jones.
Please wait a moment.
Ok.
Sorry Jones, no reservation found on your name to cancel your reservation.
It's ok, thank you.
Thank you for reaching us.