Hi.
Hello, how may I aid you?
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Sure, could you please provide your name to check your reservation status?
Sure, my name is Jack Scott.
Ok, I found a reservation on your name in my database and cancelled it successfully.
Ok, thank you for cancelling my ticket.
Thank you for choosing us, have a nice day.