Hi.
Hello. How may I help you?
I am Michael Hernandez. Can you help me booking flight from DCA to JFK?
Ok Michael, can I have your trip dates to go?
My trip dates are 12/04 and 12/06. Provide flight with 0 connection.
Sorry, there is no direct flight available on your preferable dates.
Oh! It's ok no problem, thank you for your services.
Welcome.