Hello.
Hello, how may I assist you today?
Can you please help me to cancel my recent reservation as there is heavy rain in my hometown?
Sure, may I know your name for the cancellation process?
The ticket is under the name Joshua Baker.
Your reservation found. Are you sure for this cancellation?
Yes, please cancel.
Your cancellation done.
Thank you for quick response and cancelling my ticket.
Welcome, thank you for reaching us.