Hi. Ronald Adams is my name.
Hello, how may I help you today?
Please help me out in changing my recent reserved ticket.
Sure, we are here to help you. Please wait for a minute.
Ok.
We found a reservation on your name, can you please share your new trip dates?
My trip dates will be Aug 5 to Aug 7.
May I know your journey locations?
My airport codes will be ORD to AUS.
Do you have any preferences?
I want a direct flight.
Sorry, there are no flights available as per your requirements.
That's ok, thank you for checking.
Thank you for choosing us.