Hello.
Hello, how can I help you today?
I want to cancel my recent reservation due to health issues, can you please help me with that?
Sure, I will help you with that. May I know your good name?
My name is Justin Edwards.
Please give me a minute.
Sure.
Thanks for being patient, there is no active reservation found on your name.
Not an issue, thank you.
Thank you for reaching us, have a nice day.