Hello.
Hello. How may I help you?
 I want to cancel my recent reservation due to the ongoing tornado at my destination.
Ok, I will help you with that.
Thank you.
May I know your good name?
I am Charles Edwards.
Please, wait a while.
Sure.
I ma happy to inform you that, there is a reservation found on your name. Shall I cancel it?
Please proceed to cancel.
Your reservation has been cancelled.
Thank you for the help.
Thank you.