Hello.
Hello. How can I assist you?
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
Sure, I can help you.
Thank you.
May I know your name?
I am Dorothy Roberts.
Please wait a while.
Ok, take your time.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
That's ok. Anyways, thank you for your help.
Thank you for reaching us.