Hi.
Hello, how can I help you today?
My Interview was pre-planned at the last minute, will you please help me to change it as soon as possible?
Sure, I am glad to help you. On whose name, you need to change the reservation?
My name is Nicholas Martin.
Ok, please wait for a couple of minutes.
Ok.
Sorry to say that, no reservation was found on your name to change.
That's ok, thanks for the help.
Thank you for choosing us.