Hi there.
Hello, how may I help you?
Myself, Ashley Walker. Will you provide cancellation service also?
Yes, we will provide that service to you.
Due to some health issue, I want to cancel my trip. Please help me with that.
Sure, let me check your details.
Sure, take your time.
I have found your reservation, shall I proceed to cancel it?
Yes, please cancel.
Your ticket has been successfully cancelled. Thank you for choosing us, have a nice day.