Hello.
Hello, how can I guide you for today?
I am planning to cancel my recent reservation,due to health issue. Can you please help me out to cancel my ticket?
I will help you with that.
Thank you.
May I know your name?
My name is Christine Anderson.
Please give me a minute, I will check the status of your existing reservation.
Sure, I will wait for your reply.
I found your existing reservation and cancelled it successfully.
That's fine, thank you for your service.
Thank you for contacting us, have a nice day.