Hello, I am Samuel Lee.
Hello, how may I help you today?
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
Sure, I am here to help you.
Thank you.
Please wait for some time.
OK.
Thanks for waiting, we found reservation on your name. Shall I proceed to cancel?
Yes, please.
Your ticket has been cancelled.
Thank you for the help.
Thank you for reaching us.