Hello.
Hello, how can I guide you for today?
I am Robert Thompson. I want to cancel my flight ticket, due to some problems I am unable to travel so please help me with that?
Sure, I will help you with that. Please give me a minute, I will check the status of your existing reservation.
Ok, thank you for accepting my request.
Sorry, there is no reservation found under your name in our database.
Ok, I think my previous reservation has not been booked properly at that time. Thank you for your information.
Thank you for contacting us, have a nice day.