Hello.
Hello. How can I assist you now?
I want to cancel my reservation, can you please help me?
Sure, I am happy to help you with that. Can I have your  good  name  please to check  your  reservation status?
My name is Rebecca Lopez.
Ok,  please wait a  moment.
Sure.
Sorry to inform you that  no reservation  has found under your name to cancel.
Ok, not a problem. Thank you.
Thank you for choosing us, have a  good day.