Hello.
Hello, how may I assist you at this moment?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Sure, I will help you with that. May I know your good name?
Carol Hall.
Ok, please wait for a minute.
Sure.
Thanks for waiting, there is no active reservation found on your name in the database.
No issue, thank you for your time.
Thank you for choosing us.