Hi.
Hello, how can I serve you?
I need amend my reservation due to some tornado going on in my location. Can you help me out?
Sure, I am here to help you with it.
Thank you.
May I know the name on which you have done reservation?
Myself Robert Roberts.
Can you please wait for a while?
Sure, take your own time.
I am not seeing any reservation on the name Robert Roberts to make changes.
That's ok, not an issue. Thank you for your information.
Thank you for reaching us.