Hi.
Hello, how may I guide you at present?
I have planned a trip to Orlando, but unfortunately my manager did not approved my leaves. So, Can you help me with cancellation of my ticket?
Sure, I will help you.
Thank you.
May I know your name please?
Sure, Raymond Lewis is my name.
Ok, please wait for a while.
Sure.
Thanks for your time, no reservation was found on your name to cancel it.
That's ok, I think before my arrival someone had already cancelled my ticket. But did not informed me. Thanks for your kind information.
Thank you for availing us.