Hello.
Hello, how may I serve you today?
I want to cancel my recent reservation due to some official work. Can you help me for this one?
Sure, I am here to help you. May I know your name please?
Sure, Angela Johnson here.
Ok, please wait for a mean while.
Sure.
There is a reservation found under your name to cancel it, shall I cancel it?
Yes you can proceed with that one.
Ok, your reservation has been cancelled successfully.
Thank you, for your valuable service.
You are welcome.