Hello.
Hello.
Myself Karen Green.
Karen Green, how may I assist you today?
I need to change my existing reservation due to my exams got postponed, can you please help me?
Yes, I will help you.
Thank you for your kind response.
I have found your details, please help me with your planned travel dates.
My new travelling dates are May,01 and May,03.
Please help me with your source and destination airport codes.
My news airport codes are LAS and MSP.
Please help me with your preferred class to fly.
I need an economy class in my booking.
Ok, do you need a direct or connecting flight?
I need a direct flight for my travel.
Please let me know with your departure and return time.
My depart time should be in the afternoon.
Do you have any other preferences with respect to your journey?
That's enough for my reservation.
Please allow me a minute.
Sure.
Karen Green, I am really sorry to inform you that there are no active flights available for your journey.
That's ok, thank you very much for searching the flights.
Thank you for reaching us. Have a great time.