Hello.
Hello. How can I assist you today?
Can you please help me in changing my existing reservation? As my football match got postponed to some other date.
Ok, please provide me your name to help you out as per your concern.
Sure, I have reserved it on the name of Betty Anderson.
Ok, thank you for providing your name. Please wait a moment I will check.
Sure, take your time.
Thank you for waiting, sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
Oh! I think I have done a wrong reservation. Anyway, thank you for checking.
Ok, thank you for choosing our agency.