Hi.
Hello.
I am Carol Roberts.
How can I aid you?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, I am here to help you.
Thank you.
Please, wait for a while.
Sure, I will wait for your response.
Sorry for the inconvenience, there is no reservation found on your name.
Ok, no problem.
Thank you for reaching us.