Hello. My name is Eric Wright.
Hello Eric, what can I do for you?
I had planned to go on a vacation, but it was postponed.Can you change my recent reservation?
Sure, just be on hold, I will check for that.
Ok.
Thank for your patience, as per the requested name there is no ticket found in our data base.
That's ok. Thank you for the information.
Thank your for approaching us Eric.