Hello.
Hello. How can I help you today?
Due to some health issue, I want to cancel my recent reservation.
Sure, I am gleeful to help you with that.
Thank you.
 May I know your name please?
I am Samuel Smith.
Please wait for a moment, let me check your previous reservation status.
Ok.
Sorry to say that, there is no reservation found on our name in our reservation list to cancel it.
Ok, Thank you.
Thank you for reaching us.