In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
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Question: customer: Hello. 
 agent: Hello, how can I help you? 
 customer: This is Jennifer Scott, can you help mew to book a flight ticket from CLT to MSP? 
 agent: May I know your desired travel dates please? 
 customer: I ma travelling from June 06 to June 08. 
 agent: There is a flight with connection limit 1 and fare 100, shall I proceed for booking? 
 customer: Please proceed. 
 agent: Your ticket is booked, flight number 1009. 
 customer: Thank you. 
 agent: Thank you for opting us.

Answer: book


Question: customer: Hello. 
 agent: Hello. How best can I serve you today? 
 customer: I would like to change my reservation due to some health issues, can you please help me out with that? 
 agent: Sure, I am here to help you with that. 
 customer: Thank you. 
 agent: For changing your reservation, we need to know your name to check your reservation status. So, please forward me your name. 
 customer: Jacob Smith here. 
 agent: Ok, please wait for a moment. 
 customer: Sure. 
 agent: Sorry to inform you that, we have not found any active reservation on your name in our records. 
 customer: That's ok, no problem. Anyway thank you for checking out. 
 agent: Thank you for reaching us.

Answer: no_reservation


Question: customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation, Can you please help me in this? 
 agent: Sure, I will help you. May I know your name please? 
 customer: Myself Robert Edwards. 
 agent: Ok, please wait for a while. 
 customer: Ok. 
 agent: Sorry Robert, there is no active reservation found with your name in our records. 
 customer: It's ok, thank you. 
 agent: Most welcome.

Answer:
no_reservation