Hello, my name is Jennifer Baker.
Hello, Jennifer. What can I do for the day?
Due to my press conference has been cancelled so, I want to cancel my recent reservation.
I will surely help you with that.
Can you be my helping hand for cancellation?
Please be on hold for a moment, Jennifer.
Sure.
Thank you for waiting, there is no reservation found under your name to cancel.
Ok, no problem. Thanks for your help.
Thank you for choosing us.