Hello.
Hello. How may I assist you today?
I want to change my existing reservation, can you please help me?
Sure, I will help you. Please help me with your name.
My name is Shirley Hill.
Please allow me a minute.
Sure, take your own time.
Shirley Hill, I am sorry to inform you that there is no booking done on your name.
No problem, thank you for checking.
Thank you for reaching us. Have a great time.