Hi.
Hello, how can I serve you today?
Owing to an emergency, I want to cancel my recent reservation. Can you please help me?
Sure, I am here to help you.
Thank you.
May I know your name to proceed further?
I am Jeffrey Baker.
Ok, please be on hold.
Sure.
Thanks for your time, no reservation found on your name to cancel it.
Ok, no issues. Thank you.
Thanks for approaching us.