Hello.
Hello, how may I aid you?
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Sure, may I know your name to cancel the ticket?
Brenda Rodriguez here.
Wait a while, kindly.
Sure.
 Sorry, there is no reservation found for the user name in our back end to cancel it.
Ok no problem, thank you for your services.
Thank you for opting us.