Hello.
Hello, how may I assist you today?
I am planning to make a holiday trip to Phoenix, can you please make a reservation from CLT to PHX?
Sure, do you prefer a connecting or direct flight?
I prefer a connecting flight.
Could you please help me with your travelling dates?
My journey start on June 6th, and arrival on June 8th.
Is there any more specifications?
No.
May I know your good name to proceed further?
My name is Sarah  Rodriguez.
We found a connecting flight 1004 from Southwest airlines has fare 100. Shall I proceed?
Ok, proceed with the booking.
Your booking has been processed.
Thank you for your help.
Thank you for availing us.