Hello.
Hello, how can I assist you?
Can you please assist me with cancelling my previous booking due to some health issues?
Sure, I will help you with that.
Thank you.
To cancel your reservation, I need your name, can you please share it with me?
Myself Jonathan Lee.
We didn't find any reservation on your name to cancel.
Oh! That's very sad to know. Anyways, thank you for checking.
Thank you.