Hello.
Hello. May I know your name?
Sure, I am Kathleen Walker.
Ok, How can I help you today?
I want to change my reservation, due to some personal work.
Sure, we are glad to help you.
Thank you.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found under your name to do modifications in that.
Ok, Thank you for your help.
Thank you for availing us.