Hello. I am Larry Evans.
Hello. How can I aid you?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Sure, I am here to help you in changing your reservation.
Thank you.
Please allow me a moment to check for your status is active or not.
Ok, take your time.
Thank you for waiting.
My pleasure.
Sorry, there is no active reservation have been found under your name in our database to amend it.
That's ok, no problem. Anyway thank you for checking.
Thank you for reaching us.