Hi,.
Hello, how can I support you today?
I am Samantha Hill, I want to cancel my recent reservation due to postpone of my document verification. Can you help me?
Sure, I will help you with cancellation.
Ok.
Please wait for a moment, while I search for the reservation.
Sure.
Thank you for waiting. I found your reservation, shall I cancel your reservation?
Yes, cancel my reservation.
Your ticket has been cancelled.
Thanks for your best service.
Thank you.