Hello, I am Angela Davis.
Hello Angela, how can I assist you the best today?
Due to some emergency I need to change my reservation can you please help me out.
Sure, I can help you better.
Thank you.
Please wait a moment, I will go through the reservation and revert to you.
Sure.
Sorry, no reservation has been found with your name.
No, problem.
Thanks for consulting us, have a nice day.