Hi.
Hello. How can I help you today?
Jack Evans here. I want to cancel my recent reservation due to the cloud, will you help me over that?
Sure, I can help you with that.
Ok.
Please allow me a moment to check the details for you.
Sure.
Jack, I have checked and see that there is no reservation found under your name.
Ok, thank you for your information.
You are welcome. Thank you for contacting us.