Hello. I am Carolyn Robinson.
Hello. How may I guide you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I will help you with that.
Thank you.
Please wait for a minute.
Ok, take your time.
I am sorry to say that there is no reservation found under your name.
That's ok. Anyways, thank you for your help.
Thank you for reaching us.