Hello.
Hello, how can I aid you?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Sure, I am here to help you. May I know your name to check with the reservation status?
My name is Stephen Mitchell.
Please wait for couple of minutes, while I check with the status.
Ok.
Thank you for waiting, Stephen Mitchell. Sorry, there is no active reservation found under your name to amend.
Not an issue, thank you for the information.
Thank you for your patience. Stephen Mitchell. Have a great day. Thank you for reaching us.