Hello.
Hello, what sort of help are you seeking from us?
I am planning change an existing reservation, due to health issue. Can you please help me out?
Sure, I am glad to help you. May I know your name please?
My name is Kathleen Harris.
Ok, please wait for a minute.
Sure.
Thank you for waiting, I have checked the reservation list but no reservation was found on your name.
That's fine, thank you for your service.
Thank you for visiting us.