Hello.
Hello. How can I aid you?
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?
Sure, We are here to help you. May I know your name for the changing process?
Myself Rachel Mitchell.
Please wait a while.
Ok.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
It's ok, thank you so much.
Thank you for reaching us.