Hi.
Hello, how can I aid you today/.
Can you please aid me in changing my existing reservation?
Sure, I am here to help you with that. Can you please tell me your name?
Nancy Brown is here.
Please wait a moment, let me check your reservation status.
Sure.
Sorry, no reservation found on your name to change your reservation.
Ok, not an issue. Thank you.
Thank you for opting us, have a nice day.