Hello, I am Laura Brown.
Hello, how may I support you today?
I wan to change my existing reservation due to my exam scheduled has been postponed. Can you please help me with that?
Sure, we are glad to serve you. Please wait a moment, let me check your reservation and let you know.
Ok.
Thanks for your time, sorry, no reservation found with provided name.
Ok, no worries at all.
Thank you for connecting with us.