Hello.
Hello, how can I aid you for the day?
Due to bad weather, I want to cancel my recent reservation. Can you help me?
Sure, we are happy to help you. May I know your name to check the status?
Paul Edwards here.
Ok Paul Edwards, please wait.
Ok.
Thanks for your time, we found a reservation on your name and it has been cancelled successfully.
Thank you, You have done a good job.
Your welcome. Thanks for contacting us.