Hello.
Hello, how can I guide you?
I have to attend for a meeting in AUS. Can you please book a flight from MSP?
Sure, can you provide your journey dates?
Sure, I want to travel on July 31 and need return on Aug 2.
Do  you have any preferences?
Yes, I need a direct flight with an business class.
May I know your name?
Sure, my name is Thomas Hernandez.
Sorry, there is no flight on your given preferences.
Ok, no problem.
Thank you for reaching us.