Hello.
Hello, is there any help looking from my side?
Yes, I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
Sure, I am happy to help. Please wait for a while to check it.
Thank you. Ok, take your time.
May I know your name to find the ticket in my data sheet?
Sure, my name is Matthew Garcia.
Please wait a moment.
Ok.
Thank you for waiting. Ok Garcia, your reservation has found and cancelled successfully.
Thank you so much for cancelling my reservation.
Thank you for choosing us.