Hi.
Hello, how can I assist you today?
Can you please help me with booking a flight ticket from MCO to MSP?
 On which dates would you like me to book a flight ticket for you?
My travel dates Jan 18 and 20.
In which class would you like me to book your flight ticket?
No class preference.
Let me know your connection limit.
I need a direct flight.
Do you have any other requirements?
No other requirements.
May I know your good name please?
My name is Larry Smith.
Ok, please wait a moment.
Ok.
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
Ok, no issues. Thanks for the help.
Thank you for choosing us.