Hi. I am Scott Hernandez.
Hello, how may I aid you today?
Due to heavy rainfall at my place, I could not attend my documentation.So I would like to change my existing reservation. Can you please help me with changing?
Sure, please wait for a while.
Ok.
Sorry, there is no reservation found on your name.
Ok, no issues at all. Thank you for your valuable information.
Thank you for contacting us.