Hello, I am Nicole Gonzalez.
Hello, how can I assist you?
I want to change my existing reservation due to bad weather condition, can you help me in change reservation?
Sure, I am here to help you.
Thank you.
Please wait for a while.
Sure.
Sorry, there is no reservation found on your name in our database.
Ok, no problem. Thank you for your help.
Thank you for choosing us.