Hi.
Hello.
I am Charles Carter.
How can I assist you today?
I want to change my reservation as my farewell party got postponed. Can you help me with changing?
Sure, I am here to help you, please give a minute I will check it and get back to you.
Ok.
Sorry Charles Carter, no reservation found on your name.
That's Ok, thanks for your assistance.
Thank you for contacting us.