Hi.
Hello, how can I assist you today?
Can you please help to change my travelling dates in my existing reservation due to my trip got postpone?
Sure, we are mirthful to help you.
Thank you.
May I know your name?
I am Betty Hernandez.
Please stand by.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
Ok, not an issue. Thank you for your information.
Thank you for consulting us.