Hello.
Hello, how may I assist you?
I am Paul Gonzalez. Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
Sure, I am here to help you. Please wait for a while.
Ok.
Thanks for your time, we are happy to inform you that, we found a reservation in your name. Can you share me your new journey dates?
I would like to fly on Feb 26 and return on Feb 28.
May I know your airport codes?
My airport codes are AUS, EWR.
Do you need any flag stop in your journey?
Yes, I need a single connection.
May I know your specific timings to travel?
I would like to return in the evening time.
Do you have any other requirements?
No.
Sorry to inform you that, there are no flights available with your requirements.
Not an issue. Thank you.
Thank you for reaching us.