Hello, my name is Jerry Scott.
Hello, how may I help you today?
I want to change my existing reservation, due to my exam has been postponed. Can you help me to change it?
Sure, I am here to help you.
Thank you.
Please wait a minute I will check and revert to you.
Sure.
Thanks for waiting, there is no reservation found with your specifications.
That's Ok, thanks for your help.
Thank you for reaching us, have a good day.