Hello.
Hello. How best I can aid you today?
Usually I prefer a connecting flight, but my friend has already reserved my ticket with a direct flight. Can you please change my existing reservation?
Sure, we are here to help you to change your existing reservation. On whose name, the reservation has been done earlier?
Please check the reservation on the name of Gregory Collins.
Thanks for providing, please wait for a moment.
Sure.
Sorry to inform you that, there was no reservation found on your name to change your reservation.
Ok, Thank you for your help.
Thank you for availing our service.