Hello.
Hello, May I know your good name?
I am Larry Hernandez.
How can I assist you?
My family trip got cancelled, so I need to cancel may reservation.
Ok.
Can you please help me out with this?
Sure, Please wait a moment I will check and let you know the information.
Ok.
We found that there is no reservation found with your name.
Ok. Thank you for your quick response.
Thank you for reaching us.