Hello.
Hello, how can I support you today?
Owing an emergency, I would like to change my existing reservation. Please help me out.
Sure, can you share me your good name?
My name is Dorothy King.
Please wait for a while.
Sure, take your time.
Thanks for your time, we are regret to inform to you that, there is no active reservation found in your name.
Ok, no issues. Thank you for your information.
Thank you for reaching us.