Hi.
Hello. How may I aid you today?
I am Robert Adams. Will you please change my existing reservation?
Sure, I am glad to help you with that.
Ok.
I have found your reservation. Can you please provide your preferable dates of travelling?
My preferred dates are Nov 12 and  Nov 14.
Ok, may I know your origin and destination airport codes for booking?
My journey airports are from ATL and PHX.
Do you have any specific depart and arrival time for this trip?
I would like to return in the morning time.
Do you have any class preference?
I am comfortable with any class.
Do you have any connection limit?
I require connecting flight in between my journey.
Please be on hold to check the flights.
Sure.
We are apologize that, there are no flights running towards your region with your requested dates of travelling.
Ok, not a problem. Thank you for your information.
Thank you for reaching us, have a great day.