Hello.
Hello. How may I help you?
I need to change my recent reservation, can you please help me?
May I know your name please to check the status of your reservation?
Myself Frank Johnson.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure.
Sorry, there is no reservation matching with your name in our portal to make changes further.
That's ok, thank you for the information.
Thank you for reaching us.