Hello. My name is Amy Clark.
Hello, how may I assist you today?
Due to postponed of my semester exam, so I would like to change my reservation to other date. Can you help me with this?
Sure, please hold a moment, let me check your reservation and revert to you.
Sure.
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.
No problem, thanks for your assistance.
Thank you for reaching us, have a great day ahead.