Hi.
Hello, how may I assist you today?
I would like to change an existing reservation as my plan to meet my girlfriend due to my health issues. Can you help me with this?
Sure, I am here to help you.
Thank you.
May I know your name please?
I am Edward Martin.
Ok, please wait.
Ok.
Thanks for waiting. Sorry, there is no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.