Hello.
Hello, how may I aid you?
Myself Donna Hall. I would like to change my recent reservation, will you help me with that?
Sure, I am glad to help you in cancelling.
Thank you.
Please give me a moment to check your reservation status.
Ok, I will wait for your response.
Sorry to inform you, we couldn't find any reservation under your name.
Ok, not an issue. Thank you for your information.
Thank you for approaching us.