Hi.
Hello. How can I help you?
My exams got postponed, can you please help me in changing the reservation?
Sure, I am here to help you. Can I know your name please?
I am Brenda Garcia.
Ok, please stand by.
Ok.
Thank you for waiting, sorry no reservation found on your name.
Ok, no problem. Thank you.
Thank you for opting us, have a good day.