Hi.
Hello, how may I aid you?
I want to cancel my reservation due to some health issues, can you please help me in this intent?
Sure, could you please provide your name to check your reservation status?
Sure, my name is Andrew Phillips.
Ok, please wait a moment.
Ok, I will wait.
Sorry to say, there is no reservation on your name in my database.
Ok, no problem.
Thank you for reaching us, have a nice day.