Hi. I am Sandra Scott.
Hello, may I know how best I can help you today?
Due to emergency I need to cancel my recent reservation, Can you please help me with that/.
Sure, please wait for a while, I will check the reservation list and revert to you.
Sure.
we are sorry to inform you that, there is no reservation found with your name.
Ok, no problem. Thanks for your information.
Thank you for reaching us. Have a good day.