Hi.
Hello.
Myself Dorothy Miller.
How may I help you today?
I want to cancel my flight reservation as my mother is unwell, could you please help me?
Sure, I am here to help you with that.
Thank you.
Please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
Not an issue. Anyway, thank you for checking.
Thank you for choosing us.