Hello.
Hello, welcome to Fly agency. How may I help you?
Owing to an urgency, I would like to cancel my recent reservation to Dallas.
May I know your name to cancel your reservation?
Previously, I have booked my reservation with the name of Gary Walker.
Let me check our database.
Sure, take your own time and check it for me please.
Sorry Gary, no reservation found by your name.
It's ok, may be there is a mistake while booking my reservation.
Thank you for approaching Fly agency.