Hello.
Hello, how may I assist you today?
Can you please help me in changing my existing reservation? As my football match got postponed to some other date.
Sure, may I know your good name please?
Thank you for accepting my request. I had reserved it on the name of Kimberly Miller.
Please wait a minute.
Sure, take your time.
Sorry, there is no active reservation on your name to change.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for opting us.