Hello.
Hello, how can I guide you for today?
Margaret White here. I need to change my recent reservation because bad weather condition, can you help me out?
I am here to help you in changing your reservation Margaret White.
Thank you for your positive response.
 Sorry to say this Margaret White, there is no active reservation with your name to fulfil your request.
It's ok, not a problem. Thank you for checking.
You are welcome, thank you for reaching our service. Hope you have a nice day ahead.