Hello.
Hello. How may I help you today?
Can you please help me in changing my existing reservation?
Sure, may I know your name for checking with your details.
My previous reservation has done with my name Alexander Taylor.
Please wait a moment.
Sure.
Thank you for waiting. Sorry, there are no active reservations on your given name to change.
Ok, not an issue. Thank you for providing information.
Thank you for reaching our service.