Hello.
Hello, How exactly I can serve you the best today?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, I can change your reservation right now. Before that I need to know your good name please?
Thank you and my name is Jonathan Martinez.
Ok, please wait for a while.
Sure.
We are sorry to say that, there is no active reservation found on your name.
It's ok, no issue. Thank you.
Thanks for reaching us, wish you a nice day.