Hi.
Hello, how can I help you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
Sure, Let me know your name to check your reservation?
Raymond Hill.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, thank you for checking.
Thank you for choosing us.