Hi.
Hello. How can I assist you today?
I want to cancel my recent reservation due to an emergency, can you please help me?
Sure, will you mention your name for checking the reservation status?
Sure, my name is Samuel Brown here.
Please give me a moment.
Sure, I will wait.
Thanks for waiting, there is no reservation found under your name.
Ok, not an issue.Thank you for your information.
Welcome, have a great day.