Hi.
Hello, how may I assist you today?
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
Sure, may I know your name please?
My name is Karen Hernandez.
Ok, please wait for a moment, I will check and get back to you.
Ok.
We found a reservation with your name.
You can proceed with cancellation.
Your flight ticket has been cancelled.
Thanks for the help.
Thank you for opting us.