Hello.
Hello, how can I assist you?
I would like to cancel my reservation as I am leaving for delegates, can you please help you out?
Sure, I am happy to help you. Can you please let me know your good name?
Donna Young here.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is a reservation found on your name and it has been cancelled successfully.
Ok, thank you for your services.
Thank you for availing us.