Hi,.
Hello, how may I help you?
Due to severe weather conditions I need to change my reservation.
Ok. May I know your name?
I am Patricia Nelson.
I found a reservation, can you please provide the details?
My new reservation is from AUS to DTW on 06/07 to 06/09.
Sure, please wait for a moment.
Sure.
There is a flight with price 200, and one connection. It is UA airlines and flight number 1004. Can I book this flight?
OK, proceed with the booking.
Sure. Your flight ticket is confirmed.
Thank you for your help.
Thank you.