Hello.
Hello, how can I help you?
I want to change my reservation because my uncle marriage has been postponed, can you address me?
Sure, I am here to help you for this. May I know your name please?
Deborah Parker.
Please wait for a while.
Sure.
Sorry for inconvenience, no reservation is found under your name to change.
No problem, thank you for searching.
Thank you very much for contacting our agency.