Hello.
Hello.
I am Elizabeth Moore from San Francisco.
What service that you are looking from our agency?
I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me?
Sure, I am glad to help you with that.
Thank you for accepting my request.
Please wait a moment to check your previous reservation.
Ok.
We regret to inform you that, there is no reservation on your name in our records.
Ok, I think my previous reservation has not been booked properly at that time.
Thank you for reaching us, have a great day.
Thank you for your information.
Welcome.