Hello.
Hello, how may I assist you for today?
I am Timothy Johnson. I would like to cancel my reservation as I got sick, can you please help me out?
I am glad to help you about that.Hold on for some time to check the reservation status under your name.
Thank you.
Sorry to say this Johnson, I after checking our booking list I have not find any active reservations under your name.
Ok no problem, thank you for your services.
Most welcome, thank you for reaching out here.