Hello.
Hello, how may I assist you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I will help you with that. Can you please share your good name?
My reservation was done under the name Donna Evans.
Please give me a minute.
Sure, take your time.
Thanks for waiting, there is no active reservation found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for opting us.