Hi.
Hello, how may I assist you at this moment?
I want to change my reservation, can you help me with that?
Sure, I am here to help you.
Thank you.
May I know your name to check your reservation status?
Please check the status under the name of Nicholas Jones.
Ok, please give me a moment.
Sure.
Sorry, there is no reservation found on your name in our records.
Ok, thank you.
Thank you for reaching us.