Hello.
Hello, How can I help you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, May I know your name?
Thank you. Myself Kathleen Jones.
Please wait a moment.
Sure, take your time.
Sorry, No reservation found on your name.
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
Thank you for reaching us.