Hi.
Hello, how may I help you today?
Could you please change my existing reservation due to postpone of my trip?
Sure, may I know your name?
My name is Emily Allen.
Ok, please wait a minute.
Sure.
We found a reservation on your name, can you please share your airport codes?
I am heading to OAK from PHL.
Please share your trip dates.
My trip dates are July 16 and July 18.
Do you have any specifications?
I need a single connecting flight. And I want to depart in the evening.
Please wait for a minute.
Sure.
Sorry, there were no flights found on your route.
Not a problem, thank you for the information.
Thank you for contacting us.