Hello.
Hello, How can I assist you?
 I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you cancel my reservation?
Sure, I am here to help you. To proceed further, May I know your good name please?
I am Rebecca Brown.
Thanks for your name. Please wait a while.
Sure.
Thanks for your time, We are happy to notify you that, We found a reservation on your name. Shall I proceed to cancel?
Yes, please.
Your reservation has been cancelled.
Thank you for the effort you have shown for cancellation process.
Thank you for choosing us, Have a great day.