Hello.
Hello. How can I aid you?
I need to cancel my recent reservation due to heavy rainfall in our city. Can you please help me with this?
Sure, please provide me the name to cancel the reservation.
Sure, my name is Matthew Smith.
Please allow me a moment to check for your previous reservation status.
Sure.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
No problem, thank you for the information.
Thank you for reaching us.