Hello, I am Susan Campbell.
Hello, how can I help you?
 I want to change my recent reservation as my joining date got postponed. Can you please help me in changing?
Sure, please wait a minute.
Ok.
We found a new reservation, can you share me your journey details.
My travel dates are from 09/14 to 09/16. My airport codes are from DC-IAD to MI-DTW.
Are you comfortable with two connection?
No I am comfortable with single connection.
There are no flights with your requirement.
Ok, no issue.
Thank you.