Hello.
Hello. How can I help you today?
I am Ronald Wright. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
Ronald Wright, please wait for a moment till I check with your reservation.
Sure, I will wait.
I am very sorry to inform you, but no reservation was found by your name.
That's fine.
Thank you for approaching us.
Thank you for your service.
Have a nice day.