Hello,.
Hello, how may I assist you today?
Can you please help me in changing my existing reservation, as my exam got postponed. Please help me in this?
Sure, I will help you with that?
Thank you.
Can I know your name?
I am Janet Robinson.
Please wait for a while.
Ok.
Thanks for waiting, there is no active reservation found on your name.
Ok, no issues. Thank you for your help.
Thank you for reaching us.