Hello.
Hello, how may I aid you?
I want to change my existing reservation due to postpone of my seminar which was going to held in Charlotte. Can you help me in doing that?
Sure, I am here to help you.
Thank you.
May I know your good name please?
Melissa Mitchell here.
Please wait for a while.
Sure.
Thanks for your time, there is no reservation found in your name.
Ok, no issues. Thank you.
Thank you for choosing us.