Hello.
Hello. How may I assist you today?
I am Patrick Nelson. I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Sure, I will try to help in cancelling your ticket, please wait for a minute.
Thank you for accepting my request. I will wait for your response.
Thanks for your waiting, I could not find any reservation with your name in our database.
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
Thanks for choosing us, have a great day.