Hello, Nancy Davis here.
Nancy, how can I help you?
I have planned to attend a seminar in New York, so could you please help me to book a flight from AUS to EWR?
Sure, may I know the travelling dates?
My preferable dates are from 10/07 to 10/09. Make sure that flight should be direct.
Nancy, please wait for a moment.
Ok.
Thank you for waiting Nancy. There is no direct flight as per your request.
Ok, thank you for the information.
Thank you for approaching us, have a nice day.