Hi. I am Amy Allen.
Hello, How could I be your helping hand today?
I want to change my existing reservation due to heavy rainfall.
Sure, I am mirthful to help you. Please wait a minute, I will check with your existing reservation.
Ok, take your time.
Thank you for your time. There is no existing reservation found on your name.
Ok, not a problem.
Thank you for approaching us, Have a good day.