Hello.
Hello, good afternoon. What kind of service your looking for today?
I want to make some changes in my reservation due to, my office did not gave the permission to me to travel on that dates. can you change it?
Sure, may I know your name for finding reservation?
I am Catherine Walker.
Mr.Catherine Walker no reservation found on your name, it might be your ticket is not confirmed. Thank you for reaching us.
It's alright, thank for your great service.
Thank you have a great day.