Hi.
Hello. How can I assist you for the day?
Can you avail me to book a flight from BOS to OAK?
Sure, I will help you with that.  Can you please share your planned travel dates?
My travel dates are Feb 14 and 16.
May I know your name please?
Matthew Edwards here.
Do you have any class preference?
No.
Is there any other specifications regarding your journey?
I prefer to travel in direct flight.
There is a direct flight-1020 in Delta Airlines with a fare of 200. Shall I proceed with booking?
Please proceed.
Matthew Edwards, your booking has been done in economy class.
Thanks for the help.
Thank you for reaching us, have a safe journey.