Hi.
Hello, how may I aid you today?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, I am here to help you out. Please provide me your name to check the reservation status.
Sure, my name is Kathleen Perez.
Sorry Kathleen Perez, there is no reservation on your name in our database.
Ok, no problem. Anyways, thank you for your service.
Thank you for reaching us Kathleen Perez.