Hello.
Hello. How may I assist you now?
I would like to cancel my recent reservation, can you please help me out?
Sure, I will help you with that.
Thank you.
Can you please provide your name to check your previous reservation?
My name is Melissa Edwards.
Please be on hold to check.
Sure, take your time.
We regret to inform you that, there is no reservation found on your name in our records.
Ok, no issues. Thank you for your information.
Thank you for reaching us, have a great day.