Hello, I am Ronald Rodriguez.
Hello, how may I help you?
As my manager did not approve my leave, I would like to cancel my reservation.
Sure. I will help you. Please wait for a moment.
Sure, take your time.
Sorry, there is no reservation found on your name.
Ok, please proceed to cancel.
Yes, I have rechecked it. I have found your reservation.
Ok, please proceed to cancel.
Your reservation has been cancelled.
Thank you.
Thank you for reaching us.