Hello.
Hello. How may I assist you?
Due to sudden change in my trip I need to change my existing reservation. Can you help me changing my reservation?
Sure, I am here to help you.
Thank you.
Please wait a moment, I will check your reservation status.
Sure.
Can I have your name please?
I am Catherine Anderson.
Anderson, no reservation has been found on your name in our database.
No problem. Thank you for the information.
Thank you for reaching us.