Hello.
Hello, how can I aid you for the day?
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
Sure, may I know your good name?
My name is Helen Hernandez.
Please hold a moment, while I am checking your recent reservation?
Ok, sure.
Thank you for waiting, but there is no reservation found with the given name in our data list.
Ok, not a problem. Anyways, thank you for the information.
Thank you for choosing us, hope you visit again.