Hi.
Hello, how may I help you today?
Can you help me in cancelling my recent reservation, as my exam is postponed?
Sure, I am here to help you.
Ok.
May I know your name please?
I am Linda Parker.
Ok, please wait for a mean while.
Sure.
There is a reservation found under your name, shall I cancel it?
Please cancel it.
Your reservation has been cancelled successfully.
Thank you.
You are welcome.