Hello,.
Hello, how may I render you?
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So, I need a few changes in my reservation. Can you help me with changing my ticket?
Sure, we are happy to help you. May I know your good name please?
Ok, Rachel Anderson is my name.
Thanks for your name, we found a reservation on your name. Please share me your new journey dates?
Ok, I want to start on 05/10 and return on 05/12.
Please help me with your airport codes?
My airport codes are DTW and SFO.
 Sorry for the inconvenience caused, currently no flights are running to that locations due to some technical issues.
Ok, not a problem. Thanks for the information.
Thank you for choosing us.