Hello.
Hello.
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I can help you with that. May I know your good name please?
My reservation was done under the name Brenda Johnson.
Ok, please let me check your reservation status.
Sure, take your time.
Brenda Johnson, there is no reservation found under your name to do cancellation.
That's ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us, have a great day.