Hello.
Hello, how may I assist you?
My business meet was postponed and I want to change my reservation, can you help me?
Yes, I'm happy to help you. Can I know your name, please?
Myself Kevin Lee.
Lee, can you please wait for a moment?
Sure.
I have searched for your reservation, but I didn't find it in our database.
No problem, thank you for your information.
My pleasure, thank you for choosing us.