Hello.
Hello. How can I assist you today?
Due to modifying my recent trip, I need to cancel my previous flight reservation. Can you please aid me in that.
Sure, may I know your name to check for the previous reservation?
I am Sandra Mitchell.
Please allow me a moment.
Sure.
There is no reservation found under your name.
Ok, not an issue. Thanks for your service.
Thank you for contacting us.