Hello.
Hello, how may I help you?
Due to some personal issues, I would like to cancel my recent reservation. Please help me out.
Sure, I am here to help you. Let me check your reservation status in our records.
Ok, please make it fast.
For cancelling your reservation. May I know your name please?
My name is Emma Phillips.
Please wait for a while.
Sure, take your time.
Emma sorry to intimate, no reservation is found on your name in our database.
Ok, no problem. Thank you for your information.
Thank you Emma for utilizing our agency.