Hi.
Hello. How can I assist you today?
The planned trip got postponed, so can you please help me with flight ticket modification process?
Sure, may I know your name to check for the previous reservation?
Thank you for accepting my request and my name is Raymond Hall, you can check with this name.
Please allow me a moment.
Sure, take your time.
There is no reservation found under your name.
No problem with that one, I think the ticket booking is not reserved properly while I was booking. Thank you for your search and providing the information.
You are welcome. Thank you for contacting us.