Hi. I am Donald Scott.
Hello. How may I serve you today?
Owing to an emergency, I need to change my reservation. Can you please help me in that?
Sure, we are here to help you in booking.
Thank you.
Please wait a moment I will check the reservation status.
Ok.
Thank you for waiting, unfortunately there is no reservation found by this name.
Ok, no problem. Thank you.
Thank you for approaching us.