Hello.
Hello. do you need any help from us?
I have to modify my travel details in the previous ticket because the planned trip is postponed. Can you please help me in changing the details?
Sure, could I have your name please?
Thank you for considering my request. My name is Cynthia Johnson.
Sorry, there is no reservation matching with your name in our portal to make changes.
It's ok, not a problem with that. Thank you for searching the ticket status.
You are welcome.