Hi.
Hello, how may I help you?
Can you please change my recent reservation? As I have booked the ticket with wrong details.
Sure, I am here to help you. Please let me know your good name to proceed further.
Sure, my name is Scott Carter.
Sorry, there is no active reservation on your name in our records.
Oh! That's ok, thank you for giving the information anyways.
Thank you for contacting us.