Hello.
Hello. How may I help you?
Can you help me in cancelling my recent reservation?
May I know your name please to check the status of your reservation?
I am Melissa Allen.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure.
Sorry, there is no reservation matching with your name in our portal.
Its ok, thank you.
Thank you for reaching us.