Hello.
Hello.
I am Ruth Gonzalez.
Ruth, how can I assist you today?
I need to modify my name in my previous reservation, can you change it?
Sure, I will do that. Let me check your reservation status.
Sure.
Ruth, I have not found any reservation under your name in our database.
That's ok, no problem. Thank you for your help.
You are welcome and thank you for contacting us.