Hello.
Hello, how best can I serve you today?
Can you please aid me to modify the ticket details? Because the planned trip got postponed due to some other important work.
Sure, please share your good name?
Ok, my name is Richard Davis.
Please stand by.
Sure.
Thank you for waiting, there is no active reservation found with the given name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Ok, thank you.