Hello.
Hello. How can I assist you with today?
My name is Charles Collins. I want to change an existing reservation. Can you please help me out?
Sure, I can help you with that. Can you please give me a moment to check the details?
Sure.
Charles, I have checked and see that there is no reservation found under your name.
OK, thank you for your information.
You are welcome. Thank you for contacting us. Have a great day.