Hello.
Hello. How can I assist you today?
I have to change my reservation due to my planned event got postponed. So please help me with that.
Sure, will you mention your name please?
Thank you. Please check the reservation with my name Virginia Gonzalez.
There is no reservation found under your name.
Oh! It may not be booked. Anyway, thank you for your time.
Welcome, have a great day.