Hello, my name is Raymond Anderson.
Hello, how can I support you today?
Due to my family meeting postponed, so I want to change an existing reservation.
Sure, Raymond Anderson, we are here to help you. Please wait for a moment, I will check and notify you.
Ok.
Thanks for your patience. Sorry, no reservation found on your specified name.
Ok. Not a problem, thank you.
Thanks for choosing us. Have a nice day.