Hello.
Hello, do you need any help from us?
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
Sure, please allow me a moment.
Ok.
Could I have your name please?
Sure, my name is Catherine Roberts.
Sorry, there is no reservation with your name in our portal to cancel further.
Oh! That's ok, thank you for giving the information.
You are welcome, have a great day.