Hi.
Hello, how can I help you today?
Can you help me in cancelling my recent reservation, as my exam is postponed?
Sure, we are here to help you. May I know your name?
Ok. I am Frank Smith.
Ok, wait for some time I will check the reservations on your name and get back to you.
Sure.
Thanks for waiting we found reservation on your name and your ticket has been cancelled successfully.
Thank you.
Thanks for contacting us.