Hello.
Hello. How may I assist you?
Can you help me to cancel the reservation I had did recently?
Sure I am here to help you out. May I know your name please?
Ok, please check for the name Paul Collins. Thank you for the positive response.
Paul Collins, we haven't found any reservation under your name in our database.
Ok, that is not a problem. Thank you for assisting me.
Thank you for choosing us.