Hello.
Hello. How may I assist you?
Can you please help me in changing my existing reservation?
Sure, I am here to help you out.
Thank you.
Can I have your name please?
My name is Betty Phillips.
Wait a moment please.
Sure, take your time.
Betty Phillips., we haven't found any reservation under your name in our database.
Ok, no problem. Thank you for your information.
Thank you for reaching us.