Hi.
Hello, how may I aid you?
Actually, I want to change my reservation which is done recently due to some health issues, can you please help me in this?
Sure, we are here to help you.
Thank you.
May I know your name please?
Sure, my name is Susan Turner.
Sorry to inform you that there is no active reservation found on your given name.
Ok, not an issue. Anyways, thank you for your service.
Thanks for contacting us.