Hello.
Hello. How can I assist you for the day?
Can you please help me to cancel my active reservation?
Sure, I am here to help you with that. May I know your name please?
Myself Steven Turner.
Please hold for a moment, let me check your previous reservation status.
Ok, I will wait.
Thank you for waiting, but I am sorry to say that, there is no active reservation found on your name in our database to cancel it.
Ok, no problem. Thank you.
Thank you for reaching us. Have a great day.