Hi.
Hello. How may I assist you?
Please help me to cancel my recent reservation as my plan to meet my grand parents got postpone due to technical issues.
Sure. Can I have your name?
I am Jessica Mitchell.
Please, wait a minute.
Sure.
Thank you for waiting, we found a reservation on your name. Shall I cancel it?
Ok, please cancel the ticket.
Your ticket has been cancelled.
Thank you for your help.
Thank you for opting us.