Hello.
Hello, what help that you are seeking from my side?
Unexpectedly, the important meeting was planned in my planned dates. So please help me to cancel reservation.
Sure, may I know your good name for searching?
My existing reservation is booked under the name Virginia Parker.
Thank you for your information, in our data base there is no ticket reserved under your name to cancel, I think it is not booked properly in previous. Thank you for approaching us, have a great day.
It's ok, thank you for checking.
Our pleasure to help you.