Hello.
Hello, how may I assist you today?
Can you please book a flight ticket from CLT to MSP?
Sure, please share your journey dates?
Thank you. I have planned my travel dates as Oct 04 and Oct 06.
Do you have any connection limit?
Yes, I am looking for single connecting flight.
Any other requirements to be met?
I would prefer normal cost airlines only so please check with that.
May I know your name?
Sure, myself Matthew Williams.
American airlines flight- 1016 of price 100 with connection-1 in economy class matches your given details, shall I proceed?
That is fine, please proceed with  booking.
Your flight ticket has been confirmed.
Thank you for your help.
Thank you for reaching us.