Hello.
Hello, how may I assist you now?
Due to some health issues I could not catch my flight at right time, so I need some help to cancel my existing reservation. Will you help me in that?
Sure, I am here to aid you.
Thanks.
May I know your good name please?
My name is George Hall.
Ok, please wait.
Sure.
Thanks for your time, no reservation was found on your name in our database.
No problem, thank you.
Thank you for choosing us.