Hi.
Hello.
Myself Jacob Wright.
How may I serve you at this moment?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with that?
Sure, please hold for a moment, let me check with your recent reservation status.
Ok.
There is no existing reservation found on your name in our records.
No problem, thank you for your information.
Thank you for approaching us.