Hello,.
Hello, how can I assist you today? May I know your good name please?
I am Joseph Taylor, I want to cancel my recent reservation as I am hospitalised. Please help me with cancellation.
Sure, I will help you. Can you please wait for a moment, I will check with your recent reservation.
Ok.
We are happy to inform you that, we found a reservation with your name.
Ok, please go with cancellation.
Ok, your reservation has been cancelled.
Thank you for the help.
Thank you for reaching us. Have a nice day.