Hello.
Hello, how can I guide you for today?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
I will help you with that.
Thank you for accepting my request.
May I know your name?
Myself Dennis Mitchell.
Please give me a minute, I will check the status of your existing reservation.
Sure, I will wait.
Sorry, there is no reservation found under your name in our database.
Ok, not an issue. Thank you for your information.
Thank you for contacting us, have a nice day.