Hello.
Hello. How can I help you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I am here to help you with that, can I know your good name to proceed further?
My reservation was done under the name Robert Taylor.
Thank you very much. Please wait for a while, let me check your reservation status in our database.
Sure, take your time.
I am very sorry to inform you that there is no reservation found under your name in our database.
Ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us.