Hello.
Hello, how can I guide you at this moment?
My name is Ronald Jackson and I would like to change an existing reservation.
I will help you about that Ronald Jackson.
Sure, please.
Please be on hold to check the reservation status with your name in our booking list.
Sure.
I regret to say this Ronald Jackson, there is no active reservation with your name to change your reservation.
No problem, thank you for the information.
You are welcome, thank you for reaching us. Hope you have a nice day ahead.