Hi.
Hello. what can I do for you at this moment?
Owing to an emergency, I want to cancel my reservation. Can you please help me with that?
Sure, I am here to aid you.
Thank you.
Can I know your good name for further proceedings?
I am Thomas Brown.
Ok, please wait for few minutes, let me check with your recent reservation status.
Ok.
Thank you for waiting. There is no recent reservation found on your name in our data base.
No issues, thank you.
Thank you for reaching us.