Hello.
Hello.
I am Daniel Mitchell.
How may I assist you today?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Daniel Mitchell, please mention your planned dates for the following journey. Ok, let me check with your previous booking.
Sure.
I am so sorry to inform you, there is no reservation found by your name.
That's ok, thank you for your information.
Sorry for the inconvenience, have a great day.