Hello.
Hello. How may I assist you today?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, I am glad to help you with that.
Thank you for accepting my request.
Can I know your name to check your previous reservation?
Myself Rebecca King.
Please wait a moment to check.
Ok, I will wait.
We regret to inform you that, there is no reservation found on your name in our records.
Ok, not an issue. Thank you for your information.
Thank you for approaching us, have a great day.