Hello. I am Thomas Williams.
Hello. How may I be of your assistance?
I am planning to visit Orlando to meet my brother, can you please help me in booking a flight ticket from AUS to MCO?
Sure, we are glad to help you in booking. Please let me know if you need a connecting flight.
My travelling dates are may 09 and may 11. I need a  connecting flight.
May I know if you prefer to have any other comforts in your journey?
No.
Ok, please wait a while.
Sure.
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
That's ok, thank you for checking.
Thank you for availing us.