Hi.
Hello. How may I aid you?
This is Nancy Young.
Ok.
I need to cancel my reservation due to some health issues. Can you help me in that?
Sure, I will help you.
Thank you.
Please, standby.
Ok.
Thank you for being patience, there is no reservation found on your name.
Ok, it is not an issue. Thank you for your service.
Thank you for reaching us.