Hello.
Hello, how may I help you today?
I need to cancel my reservation due to cancellation of my visa process. Can you help me with it?
Sure, may I know your good name please?
Gregory Hill is my name.
Ok, please wait for a while, I will check and get back to you.
Sure, I will wait.
Sorry, there was no reservation found with your name.
Ok, no issues. Thanks for your service.
Thank you for opting us.