Hi, I am Jacob Turner.
Hello. How can I serve you?
I made a reservation earlier this week to meet my former colleague but due to bad weather conditions, so I need to change my travelling dates. Can you help me with this?
Sure, We are here to help you.
Thank you.
Give me a minute.
Sure.
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.