Hello.
Hello, how can I help you today?
I want to cancel my reservation, can you help me with that?
Sure, I am glad to help you.
Thank you.
May I know your good name to proceed further?
Sure, Kimberly Garcia here.
Please be on hold.
Sure.
There is no active reservation found on your name in our database to cancel it.
No problem, thank you for the information.
Thank you for availing us.