Hi.
Hello, how may I help you?
Owing to an emergency, my planned trip to Navajo adventure with friends has been postponed. So I want you to change my existing reservation?
May I have your name please?
Sure, Samantha Baker here.
Please wait for sometime, I will check your reservation and let you know.
Sure.
Unfortunately, no reservation found on your given name.
Ok, no worries at all.
Thank you for reaching us.