Hello.
Hello. How may I aid you?
Due to some health, I want to cancel my recent reservation. Can you please help me for cancellation?
 May I know your name for checking your reservation?
I am Debra Rodriguez.
Ok, please wait.
Sure.
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
Ok, Thank you.
Welcome Debra Rodriguez.