Hi. I am Jack Clark.
Hello, How can I help you today?
I want to cancel my recent reservation, due to health issue. Can you help me out in my cancellation?
Sure, We are here to help you.
Thank you.
Please wait a while.
Sure, I will wait for your response.
Thanks for waiting.
Fine.
There is no active reservation on your name.
Not an issue. Thank you for your kind information.
Ok,Thank you.