Hello.
Hello, how may I help you?
I want to change my existing reservation due to postpone of my project submission dates. Can you please help me with this?
Sure, I am here to help you for this. Let me check your reservation status in our database.
Sure.
For changing the reservation, may I know your name please?
My name is Susan Thompson.
Please wait for a while.
Sure.
Sorry for inconvenience, no reservation is found with your criteria.
No problem, thanks for your information.
Thank you very much for contacting our agency.