Hi.
Hello. What can I do for you today?
I am planning to change my reservation, can you help me out with that?
Sure, I am glad you help you with that.
Thank you.
Could you provide me your name?
My name is Lisa Miller.
Ok, wait for a minute.
Ok.
Sorry to say that, there is no active reservation found on your name in our database.
NO issues, thank you for your time.
Thank you for reaching us.