Hello.
Hello, how may I assist you?
I just want to change my existing reservation, due to my trip with my friends has been postponed. Can you please help me to change it?
Sure, may I know your good name please?
Brandon Mitchell is my name.
Please wait for a moment.
Sure.
Sorry, there is no reservation found on your name in our database to change.
Ok, thanks for your information.
Thank you for reaching us.