Hello.
Hello, how may I help you today?
I am planning to change my reservation as I am looking for science fare, can you please help me out?
Sure, I am here to help you with this. May I know your good name please?
Betty King here.
Ok, please wait for a mean while.
Sure.
Sorry King, there is no active reservation found on your name to modify it.
Ok no problem, thank you for your services.
You are welcome.