Hello.
Hello.
Thomas Thompson here.
How may I help you Thomas?
By mistakenly I was made a wrong reservation, earlier in this week. So I want to cancel my reservation. Sorry, I want to change my reservation. Can you please help me for that?
Sure, I will help you with that.
Ok.
Please hold on a moment to check your previous reservation status.
Ok, take your time.
Sorry to inform you that, there is no reservation found with your name in our records.
Thank you for the information.
Thank you for approaching us, have a great day.