Hello.
Hello.
Kenneth Lee here.
How can I help you?
I would like to cancel my recent reservation due to the heavy rains, can you cancel it for me?
Sure, please wait for a while to check your reservation details and cancel it.
Ok.
We found your reservation, could you like me to confirm the cancellation please?
Sure, proceed.
Your reservation is cancelled successfully.
Thank you for your help.
Thank you and have a nice day.