Hello.
Hello, how may I assist you now?
As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?
Sure, I will help you with cancellation.
Thank you.
May I know your good name?
Myself Helen Roberts.
Please wait for a moment, while I check for the reservation.
Sure, take your time.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
That's ok, thank you for checking.
Thank you for visiting us, we hope see you again.