Hello.
Hello. How may I assist you?
Can you please help me to change the ticket details in the previous reservation?
Sure, I will help you. May I know your name please to check your reservation status?
My name is Michael White.
Please wait a moment.
Sure, I will wait for your response.
Michael White, no reservation has been found on your name in our records.
It's ok, not a problem with that. Thank you for your time.
Thank you for approaching us.