Hi.
Hello. How can I aid you at this moment?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, I am here to help you with this.
Thank you.
Can you please provide your name to check your reservation status?
I am Carolyn Rodriguez.
Carolyn Rodriguez, I have found your reservation and cancelled it successfully.
Thanks for the help.
Thank you for utilising our service.