Hi.
Hello, how may I assist you today?
I need to cancel my reservation as my exams got cancelled due to bad weather in my college location. Can you assist me with that?
Sure, I will help you with that. May I know your good name?
Thank you for considering my request, my name is Daniel Green.
Ok, please wait for a while.
Sure, I will wait for your response.
Thank you for waiting, we found a reservation on your name, shall I cancel it?
Yes, do proceed and cancel my reservation.
Your reservation has been cancelled.
Thank you for cancelling my reservation.
Thank you for choosing us.