Hi.
Hello. How can I help you at this moment?
Due to heavy rains my tournament got postpone, so I want to cancel my recent reservation. Can you help me?
Sure, I will help you with that. May I know your name for further process?
I am Dennis Baker.
Ok, please hold on a moment.
Sure.
There is no previous reservation available under your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.