Hello.
Hello, how can I be your helping hand today?
I want to change my existing reservation due to bad weather conditions. Can you please help me in that?
Sure, I am gleeful to help you.
Thank you.
On whose name, you have made the reservation earlier?
Pamela Collins here.
Ok, please standby.
Sure.
Thank you for waiting, no reservation was found on your name to change.
Ok, no problem. Thank you for checking.
Thank you for approaching us.