Hello.
Hello. How can I assist you at this moment?
I want to change my reservation, due to some problems I am unable to travel those dates, can you please change my reservation?
Sure, I will help you with that.
Thanks.
Can I have your name to check reservation status?
Sure, my name is Rachel King.
Ok, please wait a moment.
Ok.
Sorry King, no reservation found under your name to change.
Oh! May be I am not booked my ticket properly at that time. Thank you for your information.
Thank you for choosing us, have a good day.