Hello. I am Nancy Harris.
Hello, how can I help you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, we are here to help you.
Ok.
Wait for some time I will check and get back to you.
Take your own time.
Thanks for waiting there is no reservation found on your name.
That's ok. Anyways, thank you.
Thanks for approaching us.