Hello. I am Helen Gonzalez.
Hello, how may I assist you?
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
Sure, please wait for a moment.
Ok, take your own time.
Sorry, there is no reservation found on your name in our database to change.
That's ok. Anyways, thank you for your help.
You are most welcome.