Hello.
Hello, how can I help you?
I am Matthew Clark. I want to cancel my recent reservation due to an emergency meeting. Can you please help me with this?
Sure, I am here to help you.
Thank you.
Please wait for a moment, I will check the reservation on your name and revert to you.
Sure.
Thank you for your time, There was no reservation found on your name.
No problem, thanks for your information.
Thank you for choosing us.