Hello.
Hello, how may I assist you today?
I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Could you please help me out with cancellation?
Sure, may I know your good name to check in the reservation list?
Can you please change the reservation on the name of Larry Phillips?
Please wait for a moment.
Ok.
Sorry, we did not find any active reservation in your name to change your reservation.
No problem, thank you.
Thanks for reaching us, hope to serve you again.