Hello.
Hello. How may I help you out?
I have to cancel my flight ticket reservation due to some health problems, can you assist me in that one?
Sure, I will help you in cancelling the reservation. May I know your name please?
Sure, my name is Nicole Jones.
Please wait for a while.
Sure.
Sorry, there are no reservations found in our database.
I think it might not booked properly, thank you for your assistance.
Thank you for choosing us.