Hello.
Hello. How may I help you?
I want to cancel my reservation as I am sick and can not go to the trip. Can you help me?
Sure, I will help you.
Thank you.
Please, provide your name.
My name is Nancy Taylor.
Give me a minute.
Sure.
Thanks for your time, there is no reservation found on your name to proceed for cancellation.
No problem, thank you.
Thank you for approaching us.