Hi.
Hello. How can I aid you today?
I am planning to postpone my trip to next week so, can you please change my existing reservation?
Ok, I can help you easily.
Thank you.
May I know your name?
Timothy Mitchell is my name.
Please wait for a couple of minutes.
Sure.
Sorry Timothy Mitchell, no reservation found on your name in our reservation list.
Ok, that's not a problem. Anyhow thanks for the information.
Thank you for approaching us, have a nice day.