Hello.
Hello.
I'm Jack Robinson.
How may I assist you for the day?
I would like to cancel my reservation due to bad weather condition. Can you please help me with that?
Jack Robinson, I will help you with cancelling your ticket.
Thank you.
Please wait for a moment till I check with your previous reservation.
Sure, take your time.
So sorry to inform you, but there is no active reservation found by your name.
Ok, no issues. Thank you for checking.
Thank you for consulting with our services.
You are welcome.
Have a great day ahead.