Hello.
Hello. How can I assist you today?
I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me?
Sure, I will help you with changing the reservation. Please provide me your good name for verification.
Myself Donna Martin.
Ok, please give me a moment to check previous reservation status.
Ok.
Thank you for waiting. Sorry Donna, there is no reservation found under your name. Thank you for choosing us.
Ok, that's fine.Thank you for the information.
Most welcome. Have great day.