Hello.
Hello. How may I assist you today?
Actually my project submission dates are postponed, so I decided to change my recent reservation. Can you aid me with that?
Sure, I will help you for changing, let me know your name please?
My previous ticket is booked under the name Michelle Smith.
Ok, please wait for a while to check your reservation status.
Sure, I will wait for your response.
Smith, I did not found any reservation with your name.
It's ok, no issues.
Thank you for reaching us.