Hello.
Hello. May I know how best I can help you today?
I want to cancel my recent reservation, can you please help me with this?
Sure, I'll try to help you in cancellation. Could you please let me know your name to check the reservation status?
I am Ashley Williams.
Ok, please wait a minute I will get back to you with the present status.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
No problem, thank you.
Thank you for approaching us.