Hi.
Hello. How glad that I can assist you?
Could you please be my helping hand in cancelling my recent reservation?
Sure, I am glad to help you with that one.
Thank you.
Can I know your name for checking your reservation status?
Susan Harris here.
Please allow me a moment.
Ok.
Thank you for being on hold, there is no reservation obtained on your name in our data base.
No issues, thank you.
You are welcome and have a nice day.