Hi,.
Hello, how may I aid you today from my end?
I am Michael Gonzalez.
Yes, Michael.
Owing to an emergency, I want to cancel my recent reservation. Can you assist me with this?
Sure Michael, I am here solve your concern. Please allow me a moment to check whether any active reservation found on your name or not.
Ok, take your time.
Sorry Michael Gonzalez, there is no active reservation on your name in our reservation portal.
That's ok, not a problem. Thanks for your prompt response.
Thank you for reaching us.