Hello.
Hello. How may I guide you today?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Sure, I am glad to help you with that.
Thank you.
Can I have your name to check your previous reservation?
Helen Martinez.
Please wait a moment.
Sure.
We regret to inform you that, there is no reservation found on your name in our reservation list.
Not an issue. Thanks for checking.
Thank you for approaching us, have a great day.