Hello, I am Cynthia Allen.
Hello, How can I help you?
As my to attend an Conference has been postponed, and again it has to start in the next week. Can you help me to change my existing reservation?
Sure, I am mirthful to help you. Ok, could you please hold on for a minute, I will check the availability and let you know.
Sure.
Thank you for waiting. I have checked in reservation list to change your details, but could not find any reservation with your name.
Ok, not an issue. Thank you for helping me out.
Thank you for opting us, Have a great day.