Hello.
Hello. How may I guide you today?
My name is Stephanie Carter, please cancel my reservation as my trip to New York is cancelled.
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
Sure, the reservation is done on name of Stephanie Carter.
Please wait a moment.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
Thank you for the information.
Thank you for reaching us, have a great day.