Hello.
Hello. How can I assist you today?
I need your help in changing my recent reservation as my planned trip has been postponed to some other dates, can you please help me in that?
Sure, may I know your name to check for the previous reservation?
Sure, my name is James Hall.
Please allow me moment.
Sure, I'll be online.
James, there is no reservation found under your name.
That's ok, thank you for giving the information.
Thank you for reaching us, have a great day.