Hello.
Hello.
Can you please assist me to cancel my active reservation?
How may I guide you?
Please cancel my active reservation.
Sure, I am here to help you. Can I know your name please?
Joshua Nelson.
Ok, please wait a minute.
Ok, I will wait.
Sorry to inform you that, there is no active reservation found with your name on our database to cancel.
Ok, no problem. Thank you so much.
You are welcome. Thank you for choosing us.