Hello.
Hello, how may I help you?
I would like to book a ticket from OAK to SFO, can you please help me out?
Sure, I am happy to help you with the ticket booking. May I know your name please?
Thomas Jackson here.
Please send me your planned travel dates.
I am travelling on these dates Jan 16th and 18th.
Ok, please mention your connection limit preference.
I need a single connected flight.
Ok, do you have any other preferences?
I prefer business class.
Sorry to tell you that, I have not found any flight in this route with the dates you have given.
Ok no problem, thank you for your services.
Most welcome. Thank you for reaching us.