Hello.
Hello. How may I help you?
My name is Frank Walker. As I have other plans on 09/12, I want to cancel my previous reservation. Could you please help me with that?
Sure. Please hold on. Let me check your details. Sorry. There is no reservation on your name.
That's fine. Anyways I wanted to cancel the reservation. Thank you for your information.
Thank you for reaching us, have a nice day.