Hello.
Hello, What kind of help are you expecting from our side?
My friend make a reservation for Orlando to spend holiday with me, now he is ill and our planed cancelled. Can you please help me with cancellation?
Sure, we are here to help you in that cancellation.
Thanks for considering my request.
For that I need to know your name. Can you please provide me?
Sure, my name is Edward Anderson.
Ok, Please allow me a moment to check for the previous reservation in our data base.
Sure.
We are sorry to specify that, there is no active reservation found on your name to cancel it.
Ok, thanks for your assistance.
Thanks for reaching us, wish you a great day.