Hello.
Hello. How may I assist you now?
Can you please be my helping hand to cancel my recent reservation, due to bad weather conditions?
Sure, I am oblige to help you with that. Can I know your name to check your previous reservation?
Sure, please check my previous reservation on the name of Amanda Lee.
Please wait a moment to check.
Sure.
We regret to inform you that, there is no reservation found on your name in our reservation list.
Ok, thanks for your information.
Thank you for approaching us, hope you have a great day.