Hello. I'm Jessica Smith.
Hello, how may I help you?
I had planned to attend an event, but it was cancelled.Can you cancel my recent reservation?
Ok Smith, just hold on.
Sure.
Yes, we had found your reservation in our database. Can I cancel that?
Yes, proceed.
Ok, your reservation is cancelled successfully. Thank you for approaching us.
Thank you for helping me out.
Have a nice day.