Hi.
Hello. How can I assist you at this moment?
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
Sure, may I know your name for further process?
Ok, my name is Raymond Clark.
Ok, please hold on a moment.
Sure, I will wait.
There is no previous reservation available under your name.
Ok, not an issue. Anyways, thank you for your service.
Thank you for reaching us.