Hi.
Hello, how may I guide you today?
Owing to an emergency, my trip to adventure with college friends has been cancelled. So I want you to cancel my existing reservation?
Sure, we are here to help you for cancellation. May I know your good name for cancellation?
Sure, I had a reservation with name Rebecca Baker.
Ok, please be on hold.
Sure.
Thanks for being hold, there was no reservation found on your name.
Ok, no worries at all. Thanks for your assistance.
Thank you for reaching us.