Hi.
Hello. How can I aid you?
I am planning to travel from SFO to OAK, can you help me in booking?
Sure, We are here to assist you. Can I know your travelling dates?
My travelling dates are Apr 09 and 11.
Do you need any break?
I need a connecting flight.
May I know your name?
My name is Donna Rodriguez. I prefer business class.
Ok. We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
No issues, thank you for your time.
Thank you.