Hello.
Hello.
I am Emma Harris.
How may I guide you today?
Owing to an emergency, I want to cancel my reservation. Can you please help me?
Sure, I am here to help you with that.
Thank you.
Please wait for a minute.
Ok.
Sorry to inform you that, there is no reservation found on your name in our database.
It's ok, thank you for your kind information.
Thank you for reaching us. Have a great day.