Hi.
Hello. How may I aid you today?
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
Sure, I will help you with that. Can I know your name to check your previous reservation?
Sure, my name is Justin Lopez.
Please wait a moment to check.
Sure, take your time.
We regret to inform you that there is no reservation found on your name in our records.
Oh! May be I have done a wrong booking. Thank you anyways.
Thank you for reaching us, hope you have a great day. Welcome.