Hello.
Hello, how may I help you?
Can you please aid me to change the ticket details? Because my planned trip got postponed due to some financial issues in the family.
Sure, can I know your name?
Thank you. My name is Sarah Smith.
Wait a minute, let me check and revert to you.
Sure, I will wait. Please check the status and inform me.
Sorry, we could not find any reservation on your name.
Oh! It is sad to hear. Anyways thank you for your help.
Thank you for reaching us.