Hello.
Hello, how may I aid you today?
Would it be possible to change my reservation, which I have done with my name?
Yes, It is possible to change your existing reservation. May I know your good name please?
Sure, Donna Clark here.
Please wait for a moment.
Sure.
Sorry Clark, there is no reservation found as per your name.
No issues, thank you for the information.
Thank you for reaching us with a query.