Hi.
Hello, how may I guide you at this moment?
Owing to an emergency, I want to change my existing reservation. Can you help me in that?
Sure, I am here to help you.
Thank you.
Can I have your name please?
Myself Jessica Mitchell.
Thanks for your name, please wait.
Sure.
Thank you for waiting, no reservation was found on your name to change.
Ok, no problem. Thank you for checking.
Thank you for opting us.