Hello.
Hello, how may I help you today?
I was already booked a ticket but suddenly the office meeting got cancelled due to some issues, can you please cancel the ticket?
Sure, I am here to help you with this.
Thank you for considering my request.
May I know your name please for further process?
My name is Jessica Johnson.
Please wait for a moment.
Ok, take your time and please tell me the ticket status.
Sorry Johnson, there is no reservation found as per your name to cancel it.
It's ok, not a problem. Thank you for checking.
You are welcome always.