Hello.
Hello, how may I assist you?
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
Sure, could you please provide your name to check your reservation status?
Sure, my name is Jennifer Edwards.
Ok, please wait a moment I will check your complete reservation details and proceed further.
Sure.
Sorry to say, there is no reservation on your name in my database.
Ok, no problem.
Thank you for choosing us, have a nice day.