Hello. I am William Mitchell.
Hello, how may I aid you at present?
As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation. Can you help me?
Sure, we are here to help you with cancellation.
Thank you.
Please wait for a couple of minutes.
Sure.
Thanks for your time, there was no reservation found on your name to cancel it.
Ok, thank you.
Thank you for approaching us.