Hello.
Hello. May I know your good name please?
I'm Anthony Moore.
Nice to meet you Anthony. What type of help can I do for you?
I need your help in cancelling my recent reservation.
Sure Anthony, please wait for a moment I will check the details for your reservation.
Sure.
I am really sorry for to tell you, I cannot find any reservation with your name.
OK. No problem. Thank you for the information.
It was my pleasure. Thank you.