Hello.
Hello, how can I help you today?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I am here to help you with that. Can you please share your name?
Thank you for your response, my name is Larry Allen.
Please wait a moment.
Ok.
Sorry, there is no active reservation found on your name in our database.
Oh! It's ok, no problem. Thank you for your information.
Thank you for reaching us, have a nice day.