Hello.
Hello. How can I help you today?
My name is Dorothy Jones. My business meeting has been cancelled, so I would like to cancel my recent  reservation.
Ok, please allow me a moment to check for the previous reservation.
Ok.
Your patience is greatly appreciated. Dorothy, I see that there is no reservation found under your name.
That's ok. Thank you for the information.
You are welcome. Thank you for contacting us.