Hello. My name is Cynthia Rodriguez.
Hello, how may I guide you?
As my business trip got postponed, I would like to change my reservation to other dates. Can you please help me in changing the reservation?
Sure Cynthia, hold on for a moment.
Ok.
I'm sorry to inform you that there are no reservations with your name.
No problem. Thank you for your information.
Thank you, have a great day ahead.