Hello. I am Kenneth Scott.
Hello, how may I assist you today?
Owing to an emergency, I would like to cancel my recent reservation. Can you please help me?
Sure, I am here to help you.
Thank you.
Please wait for some time.
Sure.
Thanks for waiting. Sorry, there is no reservation found on your name.
Ok, no worries at all. Thank you for your information.
Thank you for reaching us.