Hello.
Hello, how can I help you today?
I am planning to cancel my recent recent reservation, due to health issue. Can you please help me out?
Sure, we are here to help you. Can you please share your name?
My name is Kathleen Hill.
Please wait a moment.
Sure.
Sorry to say, no reservation found with your name.
That's fine, thank you for your service.
Thanks for reaching us.