In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
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Question: customer: Hi. 
 agent: Hello, how can I guide you today? 
 customer: Can you please help me in reserving a ticket to reach Houston with fare 1000? 
 agent: Sure, I am glad to help you. 
 customer: Thank you. 
 agent: Help me with your airport codes please? 
 customer: My airport codes are from LAS to IAH. 
 agent: On which dates you want me to book a flight ticket for you? 
 customer: Please book a ticket on 01/22 and need to return on 01/24. 
 agent: Thanks for your details, we found a connecting flight with flight number 1019 in Hawaiian airline and fare is of 100. Shall I reserve it? 
 customer: You can reserve it. 
 agent: May I know your good name please? 
 customer: I am Stephen Davis. 
 agent: Your ticket has been confirmed. 
 customer: Thank you for your extendable support. 
 agent: Thank you for choosing us.

Answer: book


Question: customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: I planned to meet my friend in PHL, can you please help me to book a flight ticket from LAX? 
 agent: Sure, I am here to help you in booking. Can you please share your travel dates? 
 customer: I prefer to travel on Apr 21 and Apr 23. 
 agent: Ok, please share your name. 
 customer: I am Barbara Carter. 
 agent: Let me know your connection limit? 
 customer: I prefer to travel in a connecting flight. 
 agent: Do you have any specification? 
 customer: I would like to depart in afternoon. 
 agent: Here, I found a flight for you with 1 stopover in economy class and it costs you 200. Can I proceed? 
 customer: Ok, please confirm my booking. 
 agent: Your booking is done with flight 1018 in Spirit airlines. 
 customer: Thank you for your help. 
 agent: Thank you for reaching us, have a safe flight.

Answer: book


Question: customer: Hi. 
 agent: Hello, how may I aid you? 
 customer: Joseph Garcia here. I would like to spend some more days with my family, so please help me in changing my existing reservation. 
 agent: Sure, I am here to help you out. Please allow me a moment. 
 customer: Ok. 
 agent: Sorry  Joseph Garcia, there is no active reservation on your name in our database. 
 customer: That's ok, thank you for your help. 
 agent: Thank you for reaching us.

Answer:
no_reservation