Hello.
Hello. How can I help you?
I will be cancelling my flight due to some financial issues with my family. Can you help me with it?
Sure, can I know your name for cancelling?
Is there any extra charges for cancelling the tickets, let me know? My name is Michelle Turner.
It charges 200 and it will be credit to your account after 2 days.
That's great of you. Thank you for assisting me.
Sorry there is no reservation found on your name.
No issues with it, that's ok. Thanks for assisting me.
You are welcome.