Hello.
May I know what kind of service your looking for?
I am Amanda Adams. I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Amanda Adams, we are glad to help you.
Thank you.
Please hold for a moment.
Sure, I will wait for your response.
Sorry to say that, there is no active reservation found on your name.
Oh! It may not be booked properly due to server issues while booking.
Thank you for availing us.