In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[Q]: customer: Hi, I am Samantha Campbell. 
 agent: Hello, how can I support you now? 
 customer: Please book me a direct flight to San Francisco to meet my uncle. 
 agent: Sure, may I know your travelling dates? 
 customer: I want to fly on 11/14 and will return on 11/16. 
 agent: Where are you travelling from? 
 customer: Its from FL-MCO to CA-SFO. 
 agent: Is there any price limit for you? 
 customer: I can pay up to 200. 
 agent: Ok, please wait a moment. 
 customer: Ok. 
 agent: Sorry there is no direct f;light found on your journey dates. 
 customer: It's o, thank you. 
 agent: Thanks for choosing us and have a great day.
[A]: no_reservation


[Q]: customer: Hello, I am Kathleen Campbell. 
 agent: Hello, how can I help you today? 
 customer: I want to book a ticket from HOU to DFW to surprise my friend on her birthday. Can you please help me to book a ticket on 06/28? 
 agent: Sure, we are here to help you. May I know the return date of your journey? 
 customer: My return journey date is 06/30. 
 agent: May I know is there any connection limit? 
 customer: I need only one connection limit. 
 agent: Ok, please wait for a while. 
 customer: Ok. 
 agent: Thanks for waiting. Sorry for the inconvenience, we have a direct flight with AA airline. 
 customer: Ok, Do not proceed for booking. 
 agent: Ok. 
 customer: Thanks for your assistance. 
 agent: Thanks for choosing us.
[A]: no_flight


[Q]: customer: Hello. 
 agent: Hello. How can I assist you? 
 customer: I am looking for a flight from ORD to DTW, can you render me in booking the flight ticket? 
 agent: Can I know your travelling dates? 
 customer: My trip dates are from Dec 27th till Dec 29th. 
 agent: Please let me know your name? 
 customer: Myself Gregory Wright. 
 agent: Do you need connecting flight? 
 customer: Yes, I just need a connecting flight  and I don't have any more requirement to be met from end. 
 agent: Here is a connecting flight with ticket fare 100 and 1017 as flight number. Shall I proceed with booking? 
 customer: Please proceed with it. 
 agent: Ok, your ticket is confirmed in economy class. 
 customer: Please do mention the airlines in which you have resevered me the seat. 
 agent: I have reserved in Southwest airline. 
 customer: Thank you for your help. 
 agent: Most welcome.
[A]:
book