Hello.
Hello, how may I serve you today?
I want to change my reservation as my plan to visit Washington is postponed. Can you change my reservation?
Sure, we are here to help you.
Thank you.
May I know your good name please?
My name is Carolyn Evans.
Please wait a minute.
Sure.
Sorry, there is no reservation found on your name to change.
Ok, thank you for the information.
Thank you for reaching us.