Hello.
Hello.
I am Dorothy Young.
How may I aid you?
I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Can you please help me out?
Sure, I will help you.
Thank you.
Please wait a moment, I will check your reservation status.
Ok, I will wait for your information.
Dorothy, no reservation has been found on your name in our database to cancel your reservation.
That's ok, no problem. Anyway thank you for checking.
Thank you for choosing our agency.