Hello. I am Charles Edwards.
Hello, Charles Edwards. How may I assist you with today?
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
Sure, I will help you. Please allow me a minute.
Ok, take your time.
Thank you for your time. After interacting with our database I notice that there is no reservation registered on your name.
That's ok. Anyways, thank you for your help.
Thank you for approaching us, have a great time.