Hello.
Hello, how  may I assist you?
Unfortunately I have emergency meeting so I want to cancel my reservation, can you please help me to cancel my reservation?
Sure, I will help you.
Thank you.
May I know your name to check your reservation?
Sure. Myself Donald Davis.
Ok, please wait for a while.
Ok, I will wait.
Sorry, there is no reservation found on your name.
Ok, no problem. Thank you so much for your kind help.
Thank you for opting us.