Hello.
Hello.
I am Jennifer Lopez.
How may I guide you today?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I will help you with that.
Thank you.
Please wait for a minute.
Sure, take your time.
I am sorry to say that there is no reservation found under your details.
That's ok, thank you for your information.
Thank you for reaching us, have a great day.