Hi.
Hello. How can I aid you today?
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
Thank you. Please check the reservation on the name of Samantha Gonzalez.
Sorry Samantha Gonzalez, there are no flights reserved on your given name formerly.
Ok, not a problem. Thank you.
Welcome, thank you for choosing us. Have a great day.