Hello.
Hello. How may I aid you today?
I have already booked my ticket to Houston but due to an emergency, my trip got postponed. Can you please help me in changing my reservation?
Ok, can you please provide your name to check your previous reservation?
My name is Frank Williams.
Ok, please wait to check.
Ok.
We regret that, there is no reservation found with your name in our records.
That's fine.
Thank you for choosing us, have a great day.