Hello, I am Charles Davis.
Hello, how may I assist you?
Will you please assist me in changing my reservation as the party which I have planned to attend got postponed?
Sure, I will help you.
Thank you.
Please wait a moment, I will check the reservation list and I will inform you reservation is there or not.
Sure.
Sorry Charles Davis, there is no active reservation on your name.
It's ok, thank you for your information.
Thank you.