Hi.
Hello, how may I help you today?
Barbara Carter is here. I just want to cancel my reservation as I want to stay back at my home due to holidays extended.
Sure, I will help you with that. Please wait for a moment.
Sure.
Thank you for waiting, there is no reservation found on your name.
Ok, that's not a problem. Thanks for the information.
Thank you for visiting us, have a nice day.