Hello.
Hello, welcome to UB agency.
Rachel Allen here.
How can I assist you, Allen?
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs. I was not aware of this thing. Can you please cancel the ticket for me?
Definitely, let me check your reservation details first.
Ok.
Allen, no reservation details are recorded in our database to cancel your ticket.
Ok, thank you for the information.
Thank a lot for reaching us, have a nice day.