Hello.
Hello. How can I assist you now?
Suddenly I got a call from my project manager to attend the meeting on the same departure date, so I am looking to change my travel dates. Can you please help me in changing the details?
Sure, I am happy to help you with that. Can I have your name please to check your reservation status?
I am Richard Thomas.
Ok Richard Thomas, please wait a moment to check your reservation status.
Ok, take your time.
Sorry Richard Thomas, no reservation has found under your name to change.
It's ok, not a problem with that. Anyways thank you for searching my ticket status.
Thank you for choosing us, have a good day.