Hello. I am Amanda Hall.
Hello, how may I support you at present?
I want to cancel my reservation due to an emergency work at my place. Could you cancel it?
Sure, we are glad to help you with cancellation.
Thank you.
Please wait for a moment, I will check the present status of your reservation.
Sure.
Thanks for waiting, there was no reservation found on your name.
Ok, thank you for providing information.
Thank you for approaching us.