Hello.
Hello. How may I assist you today?
I have to change my reservation due to my planned event got postponed. So please help me with that.
Sure, I will help you. Please help me with your name.
Thank you. Please check  the reservation with my name Jacob Johnson.
Please allow me a minute.
Sure, take your time.
Thank you for the time. Jacob Johnson, I am really to inform you that there is no reservation found on your name.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you for reaching us. Have a great time.