Hi.
Hello, how can I be your helping hand today?
Owing to an emergency, I want to change my reservation. Can you please help me with that?
Sure, I am gleeful to help you.
Thank you.
Can I have your name please?
I am Patrick Brown.
Thanks for your name, please wait.
Ok.
Sorry to say that, I have checked the reservation list but no reservation was found on your name to change.
Ok, no problem. Thank you.
Thank you for choosing us.