Hi.
Hello, how can I best assist you now?
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Sure, we are glad to assist you in that.
Thank you.
Before proceeding to cancel your previous flight reservation. May I know your name?
Sure, my name is Brandon Martin.
Thank you. Please wait for a while, let me check your reservation status.
Sure, I will wait.
 I am very sorry to inform you that there is no reservation found under your name in our database.
Ok, no problem. Anyways, thank you for your service.
Thanks for contacting us.