Hello.
Hello.
Amy Lee here.
How may I assist you at this moment Lee?
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
Sure, I am glad to help you with that. Please wait a moment to check your previous reservation.
Sure, please carry on.
We regret to inform you that there is no reservation on your name in our records.
That's ok, thank you for giving the information.
Thank you for reaching us, have a great day.