Hi.
Hello, how can I assist you?
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
 Sure, I can cancel your reservation right now. Before that I need to know your good name please?
My name is Stephen Taylor.
Ok, Please stay online, I will check the previous list and revert to you.
Ok.
Thanks for remaining so positive. We are sorry to say that, there is no active reservation found on your name.
That's ok, thanks for checking.
Thank you for opting us, have a nice day.