Hello.
Hello, How exactly I can serve you the best today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I can change your reservation right now. Before that I need to know your good name please?
My reservation was done under the name Mary Lee.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure, take your time.
We are sorry to say that, there is no active reservation found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thanks for approaching us.