Hello.
Hello. How may I help you?
I have to cancel  my reservation due to  my planned event got cancelled. So  please  help me with that.
May I know your name?
Thank you. Please check the  reservation with  my name Cynthia Carter.
Sorry, there is no reservation found on your name.
Oh! It may  not be booked properly. Anyway, thank you for your time.
Thanks for reaching us.