Hi.
Hello, how can I assist you today?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, I am glad to help you. May I know your good name please?
David Garcia here.
Ok, please wait for a few minutes.
Ok.
Sorry to say that, no reservation was found on your name to cancel.
That's ok, thank you for your help.
Thank you for choosing us.