Hello.
Hello, how may I help you today?
I want to cancel my existing reservation. As I planned for a vacation, but the exams are postponed.
Sure, can you please provide me your name?
Ok, My name is Kimberly Hill.
Ok, please wait a minute. I will check and revert you.
Sure.
Thanks for your time. unfortunately there is no reservation found on your name.
Ok. Thank you.
Thank you for choosing us.