Hello.
Hello, how can I assist you now?
I am Ashley Taylor. I would like to change my existing reservation, due to postpone of my training class. Can you please help me?
Sure, I will help you with that. Please wait for a moment, while I search for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name.
Ok, no issue. Thank you.
Thank you for reaching us, we hope see you again.