Hi.
Hello, how can I guide you for today?
I need to amend my reservation, can you help me out?
Sure, I will help you about that. Can you please provide your name to check the reservation status under your name?
Myself Joseph Baker.
Sorry Joseph Baker, there is no active reservation under your name to change your reservation.
That's ok, not an issues. Thank you.
You are welcome, thank you for reaching us.