Hello.
Hello. How can I help you?
I am Dorothy Young, can you please cancel my recent reservation because I may not reach my destination in time?
Sure, please be on hold.
Ok, take your time.
I have found your reservation, shall I cancel it for sure?
Yes, please cancel so I can reserve next time.
Young, I have successfully cancelled your reservation.
Thank you for your help.
Thank you for choosing us.