Hello, I am Jerry Martinez.
Hello. How may I aid you today?
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Could you please help me?
Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
That's fine, thank you for the information.
Ok, please wait a moment.
Sure.
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No problem, thank you for the valuable information.
Thank you for availing us.