Hello.
Hello. How may I aid you?
I want your guidance to change my existing reservation, as I am the doctor I have got an appointment on the day which I have planned previously.
Sure, I will help you to change your previous reservation.
Thank you.
On which name your previous reservation has been booked?
I have booked the ticket under the name Patrick Turner.
Sorry, no reservation found on your name.
Ok, no issues, it might have been cancelled by my assistant.
Ok, thank you for choosing us.
Thank you for confirmation.
Welcome.