Hello.
Hello, how can I help you today?
I would like to cancel my reservation due to my exams cancelled, can you please help me out with that?
Sure, I am here to help you with that.
Thank you for accepting my request.
Can you please share me your name?
Myself Betty Martinez.
Sorry, there is no active reservation found on your name.
Ok, no problem. Thank you for checking out.
Thank you for reaching us, have a nice day.