Hello.
Hello, how can I aid you now?
I am Amy Garcia, I want to cancel my trip as my health is not good for travelling. Can you help me now?
Ok, I can help you out. Please be patience, I will check your reservation and update you.
Sure.
Sorry, we did not find any reservation on your name to cancel.
Ok, thank you for the information.
Thank you for opting us, Take care.