Hello.
Hello. How can I guide you now?
Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me with this?
Sure, I will help you with that.
Thank you.
Can I know your name to check your previous reservation?
Sure, my name is Paul Smith.
Please be on hold.
Ok.
We regret to inform you that, there is no reservation found on your name in our records.
Ok, no worries. Thank you for your information.
Thank you for reaching to our services, hope you have a great day.