Hello.
Hello, how may I aid you today?
Myself Janet Wilson. I want to change my existing reservation, can you help me?
Sure, I am gleeful to help you out in modifying your reservation. Please allow me a moment to check the reservation status on your name in our database.
Thank you for your quick response and I will wait.
Sorry Janet Wilson, there is no active reservation on your name in our reservation list.
That's ok, may be at the time of booking it might went wrong due to server issues. Anyway thank you for the information.
Thank you for reaching us.