Hello,.
Hello, how can I aid you?
I want to alter my reservation, due to Hurricanes my basketball game has been postponed. Could you please help me in changing my reservation?
Sure, I am mirthful to help you. May I know your name please?
I am Pamela Nelson.
Please wait for a while.
Ok.
Thanks for being with patience. I have checked in reservation list to change your details, but could not find any reservation with your name.
Ok, no issues. Thank you for your information.
Thank you for choosing us.