Hello.
Hello. How may I aid you today?
My name is Emma Moore, I want to cancel my reservation due to my bad health. Can you help me?
Sure, we are here to help you. Please wait a moment I'll check the reservation list.
Sure.
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, thank you for the information.
Thank you for opting us.