Hi.
Hello, how can I serve you now?
Can you change my reservation?
Sure, I will help you to change your reservation. May I know your good name?
Thank you. Pamela Hernandez here.
Please wait for a moment, while I check for your reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
That's ok, thank you for checking.
Thank you for visiting us.