Hello.
Hello.
Paul Jackson here.
Paul Jackson, how may I assist you?
I just want to change my previous reservation due to postponed of my exams, can you please help me with that?
Sure, I am here to help you. Hold on for a moment. Let me check in our data base.
Sure.
Sorry Paul Jackson, there are no flights reserved on your given name formerly.
No problem, thank you for the information.
Welcome, thank you for choosing us. Have a great day.