Hello.
Hello, how can I assist you today?
Can you please help me in cancelling my recent reservation?
Sure, I am here to help you.
Thank you.
May I know your good name please?
I am Michael Baker.
Ok, please wait a moment.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem. Thank you.
Thank you for choosing us.