Hello,.
Hello. How can I help you?
As I am not feeling well I want to change my existing reservation.
OK. May I know your name to proceed further?
Yes, My name is Carol Moore.
OK, please wait. Let me check the status of your reservation and revert you.
Sure.
Thank you for waiting. unfortunately there is no reservation found on your name.
OK. Thank you for your information.
You are welcome. Thank you for connecting with us.