Hi.
Hello. May I know your name please?
My name is Samuel Anderson.
Samuel, how can I help you today?
I just want to cancel my reservation, so can you help me out?
Sure, I will help you with that, please hold on for a moment to check your reservation status.
Sure, please go ahead.
Samuel, there is no active reservation with your name in my database.
No issues. Thank you for your time.
You are welcome.