Hello.
Hello.
Due to heavy rains, I need to cancel my recent reservation which I had done. Can you please help me?
Sure, I will help you with that. May I know your name please?
The name on the ticket is Jacob Hill.
Please wait for a minute.
Sure.
I am sorry to say that there is no reservation found under your name.
No issue, thank you for your time to check with the reservation status.
Thank you for reaching us.