Hello. Mary Adams here.
Hello. How may I assist you?
Due to an emergency, I need to cancel my reservation.
Ok.
Can you please help me with it?
Sure, I will help you. Give me a minute, please.
Ok.
Thanks for your precious time. I am sorry to inform you that, there is no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.