Hello.
Hello. How may I help you?
My name is Anna Lewis, can I know if it is possible to cancel my recent reservation which I had done last month?
Sure, I am happy to hep you.
Thank you for the positive response.
Please allow me a moment.
Ok, please take your own time.
I have found your previous reservation and the ticket booking has cancelled successfully,.
Thank you for the assistance provided to cancel my reservation.
You are most welcome and thank you for reaching our agency.