Hello.
Hello, what service you need from our agency?
I am Stephen Taylor, planned for a holiday trip in this week. But it was postponed to next week. Can you help me to change my reservation?
Sure. I will assist you. Please allow me few seconds to check your recent reservation.
Sure, take your time.
Sorry to inform you, I am unable to find your reservation in our chart list.
That is fine, not an issue.
Do you need any other help?
No, thank you.
Ok, thank you for connecting us, hope you will reach us in future.