Hello.
Hello. How can I aid you today?
Due to my ill health, I would like to cancel my recent reservation. Please help out.
Sure, I am here to help you with that. May I know your name please?
My name is Mark Davis.
Please wait for a while, let me check your previous reservation status.
Sure, take your time.
Thank you for waiting, but I am sorry to say that, there is no active reservation found on your name in our reservation list to cancel it.
Ok, no problem. Thank you for your information.
Thank you for reaching us, have a great day.