Hi. I need to speak with someone about canceling a reservation.
Hello, I can help you with that. May I know under what name the reservation was done?
Ronald Williams.
Okay. Let me get your reservation details from my system. Mr. Williams, I'm afraid there was no reservation found under your name. I believe it has already been cancelled.
Thank you for checking that for me.  I must have already canceled it.  Thank you for your assistance.
It was a pleasure assisting you. Have a good day ahead.