Hi.
Hello.
Edward Lee here.
Lee, how can I help you today?
Can you cancel my flight ticket reservation? As my business meeting is been postponed to some other dates.
Sure, I am here to help you.
Ok.
Hold on for a moment. Let me check.
Sure.
Sorry Lee, there are no flights reserved on your given name.
Ok, not a problem. Thank you.
Welcome, thank you for choosing us. Have a great day.