Hello.
Hello.
I am Samantha Harris.
How can I assist you today?
 I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?
Sure, I will definitely help you with that. Please give me a moment.
Sure, I will wait for your response.
Thanks for waiting, there is no reservation found under your name.
Ok, I think it might be cancelled by my manager that I am unable to travel the trip. Thank you for your kind service.
Welcome, have a great day.