Hello. I am Kenneth Garcia.
Hello, how can I help you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I will help you with that.
Ok.
Please give me a minute to check the reservation status.
Ok.
Sorry for the trouble which we are causing to you, there is no reservation found on your name in the confirmation chart list.
That's ok. Anyways, thank you for your help.
You are welcome. Thank you for reaching us. Have a nice day.