Hello.
Hello. How can I aid you?
I want to change my reservation due to bad weather conditions at my destination place, so please help me.
Sure, I am here to help you. May I know your good name to proceed further?
Sure, I am Mary Garcia.
Ok, please wait for a while.
Sure.
Thanks for waiting, no reservation found on your name in our records to change it.
No issues, thank you.
Thank you for choosing us.