Hello.
Hello, how can I help you today?
Due to sudden demise of my Great grandfather, I want to cancel my reservation. Can you please help me with this?
Sure, please provide the name on which you have booked your ticket?
Sure, I am David Hill.
Ok, please wait for a moment.
Sure.
Thanks for waiting, there was no reservation found on your name.
Ok, Thank you for your help.
Thank you for opting us.