Hello. I am Thomas Moore.
Hello, how can I assist you?
I think my previous reservation has not been booked properly with my travelling dates. Could you please help me with the modification?
Sure, we are happy to help you. Please wait for a while, I will check with the reservation on your name and revert to you.
Sure.
Thank you for being patient, There was no reservation found on your name.
No problem, thank you for the information.
Thank you for reaching us.