Hi.
Hello. How can I aid you?
Owing to an emergency, my business conference got postponed.
Ok.
So I request you to change my existing reservation.
Sure, may I know your name for checking purpose?
Sure, I have a existing reservation with name Benjamin Anderson.
Ok Anderson.Please wait for a while,I will intimate you the present status.
Sure.
Sorry, no reservation found on your name in our reservation records.
Ok, no worries at all.
Thank you for contacting us, have a nice day.