Hello.
Hello. How can I aid you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
Sure, may I know the name to check for the status?
Emily Johnson.
Please be on hold, I will get back to you in a minute.
Ok.
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to cancel it.
Ok, no problem. Thank you.
Thank you for reaching us.