Hello.
Hello. How can I help you today?
I would like to change my recent reservation, will you help me with that?
Sure, I am mirthful to help you with that. May I know your name please?
Thank you for accepting my request. Myself Jessica Adams.
Please wait for a while, let me check your previous reservation status.
Ok, I will wait.
Thank you for waiting. There is no active reservation found on your name in our database to change it.
Ok, not an issue. Thank you for your information.
Thank you for reaching us, have  a great day.