Hi.
Hello, how can I assist you?
I would like to change an existing reservation as my plan to meet my grand parents got post pone due to my health issues. Can you help me with this?
Sure, we are here to help you.
Thank you.
Please wait for a while. May I know your name?
I am Donald Wilson.
Thank you for providing your name. Please wait a moment.
Sure.
Thanks for waiting, there was no reservation found on your name.
Ok, not an issues. Thank you for your information.
Thank you for choosing us.