Hi.
Hello, how may I help you today?
I have to cancel my flight ticket booking that the event got cancelled, can you please help me in that one?
Sure, I will help you with that.
Thank you for considering my request.
May I know your name?
My name is Carolyn Phillips.
Ok, please wait for a minute.
Sure.
Thanks for waiting, no active reservation was found on your name in the database.
Not a problem with that one, thank you for checking and providing the information.
Thank you for availing us.