Hello.
Hello, how may I serve you at this moment?
I want to cancel my reservation, so please help me in the cancellation.
Sure, we are here to help you. May I know your name please?
 Myself Laura King.
Ok, please be on hold for some time.
Ok.
Thank you for your time. Sorry, we could not find any reservation against your name.
Not an issue. Thank you.
Thank you for reaching us with a query.