Hello. Jeffrey Harris here.
Hello, do you need any help from us?
Due to sudden health issue, I am not able to travel in a flight. Can you please help me out in cancelling my reservation?
Sure, please allow me a moment.
Thank you for accepting my request, take your time.
Sorry, there is no reservation with your name in our portal to cancel further.
Oh! I think the ticket was cancelled by my brother. Anyway, thank you for the information.
You are welcome.