Hi, I am Steven Lee.
Hello, how may I assist you now?
Owing to an emergency, my movie shooting in New York has been postponed. So I request you to change my existing reservation.
Sure, I will help you with that. Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name.
Ok, no worries at all. Thank you for your support.
Thank you for reaching us.