Hi.
Hello.
I am Gregory Lee.
What type of service you are excepting from us?
 I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancelling?
Sure, I am here to help you. Please wait for a moment.
Ok.
Sorry to say that, there is no reservation found on your name in our database.
Ok, no problem.
Thank you for reaching us.