Hello.
Hello, how may I assist you?
Owning to emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I will help you with the flight ticket cancellation.
Thank you.
May I know your name please?
Sure, my name is Linda Brown.
Linda, sorry to keep you waiting and I regret to inform you that there is no flight reservation on your name.
Ok, no problem.
Thanks for approaching us.