Hi.
Hello, May I know your name please?
I am Lisa Parker.
How can I serve you?
As my to attend an international conference has been postponed, ang again it has to start in the next week. Can you please help me to change an existing reservation?
Sure, I will help you with that. Please wait a moment, I will get back to you.
Sure.
Thank you for waiting. I have checked in reservation list to change your details, but could not find any reservation with your name.
Ok, not an issue. Thank you for your effort.
Thank you for opting us, Have a great day.