Hi, I am Cynthia Walker.
Hello. How can I aid you?
I am planning to conduct an woman empowerment event at Philadelphia on 11/10 and my return date will be on 11/12, can you help me to book a business class ticket?
Sure, I can help you.
Thank you.
Please share me your airport codes.
I would like to start from Charlotte, NC-CLT to reach Philadelphia, PA-PHL.
We found a economy class, Is this okay to you ?
Ok, no problem. I'll adjust in economy class. Please share the flight details.
 Sure, AA airline and the flight number is  1010 with a connecting flight.
Everything is fine, please proceed with the booking.
Your flight ticket has been reserved.
Thank you for your help in booking.
Thank you for reaching us.