Hello.
Hello. How may I help you?
I would like to change my reservation which is under my name. Can you please help me with that?
Sure, I will help you. May I know your name?
My name is Kathleen Roberts.
Thank you. Please wait for a while. I found your reservation, may I know your travel dates?
I would like to take off on May 3 and return on May 5.
Ok, may I know your source and destination airport codes?
My source airport code is JFK and the destination airport code is HOU.
Ok, do you have any other requirements?
I need a flight with 1 connection.
Direct flight is available in Delta airlines and the ticket fare is 100 only. Is that ok for you?
Yes, please proceed with the booking.
Your ticket is booked in economy class with the flight-1021. Flight departure time is at 2:00AM and arrival time is at 0:00AM.
Thank you for your help.
You are welcome.