Hello.
Hello. How may I assist you?
My wedding has been postponed, so I want to reschedule my itinerary dates. Can you me in changing the ticket?
Sure, I am happy to help you. Please wait, let me check your reservation status in our database.
Thank you for accepting my request.
For checking your reservation status, may I know your name?
Yes, I am Elizabeth Miller.
Sorry Miller, there is no reservation under your name in our database.
That's sad to hear, no problem. Anyway's thank you for your information.
You are welcome and thank you for choosing us.