Hello.
Hello.
I'm Ruth Gonzalez.
How may I help you?
I would like to cancel my recent reservation due to bad weather condition. Can you please help me with that?
Sure, please wait for a minute.
Sure, take your time.
Ruth, there is no reservation found with your details.
Ok, no issues. My brother might have cancelled my reservation. Anyways, thank you for checking.
Thank you for choosing us, have a good day.