Hello.
Hello. How can we aid you today?
I want to change my reservation, because I have some another important work on those dates so can you please change my reservation?
Sure, can you please tell us your name?
Sure, my name is Michael Parker.
Parker, let me check your reservation status in our database.
Ok.
Parker, I have not found any reservation by your name in our database.
Oh! It's ok no problem. Thank you for your information.
Thank you for contacting us and have a nice day.