Hello.
Hello, how may I help you?
I am Carol Thompson.
Nice to meet you Carol.
I am planning to book a ticket to attend a meeting at DFW. Can you please help me out to book a ticket from OAK?
Sure, please help me by providing your travelling dates.
I would like to travel on 10/18 and return back on 10/20.
 There is a flight available for you in UA airline with 1 connection. Shall I proceed with the booking?
Please proceed the booking.
Ok, your ticket is booked.
Thank you for your service.
My pleasure.