Hello.
Hello, how may I assist you today?
Can you aid me to change my reservation due to emergency?
Sure, I am here to help you with that.
Thank you.
May I know your good name for checking your existing reservation?
Ruth Evans here.
Please wait for a moment.
Ok.
Sorry to inform you that, there is no reservation found as per your name in our database.
Thank you for the help.
Thank you for reaching us with a query.