Hi.
Hello, good morning. Welcome to flight booking agency, which service you would like to have from my end?
I have some important work in Houston, so I would like to cancel my recent reservation so can you help me with this?
Sure, I am here to help you. Please wait for a moment to check your reservation details in my records.
Good to hear this.
Meanwhile, may I know your name to check?
Sure, my previous reservation booked under the name of Virginia Williams.
Thank you for waiting. No reservation found on your name in my database.
Oh! It's ok, I think my sister already cancelled my reservation.
Ok, sorry for inconvenience.
Anyway thank you for your services.
Thank you for choosing us, hope we will get an opportunity to serve you in future.
You are welcome.
You are welcome.