Hello.
Hello, how may I help you?
 I already have an reservation to attend at my meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you please help me to change my reservation on the name of Jack Scott?
Sure, wait a minute.
Ok.
Sorry, we could not found any reservation on your name.
Ok, not an issue. Thank you.
Thank you for opting us.