Hello. I am Raymond Collins.
Hello, how may I support you?
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
Sure, I can help you with that. Let me check the current status and revert you.
Sure.
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No problem, thank you for your information.
Thank you for consulting us.