Hello.
Hello. How can I assist you now?
Can you help me in cancellation of my existing reservation?
Sure, I will help you with that.
Thank you.
Can I have your good name please to check your reservation status?
I am Laura Thomas.
Ok, please wait a moment.
Sure.
Sorry Laura Thomas, no reservation has found under your name to cancel.
Ok, no issues. Thanks for the information.
Thank you for your time.