Hello, I am Charles Davis.
Hello, how may I oblige you today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I will help you with that.
Thank you.
Please wait for a minute.
Sure.
Thank you for waiting, we found a reservation on your name. Shall I cancel it?
Please proceed to cancel.
Your reservation has been cancelled.
Thank you for your kind service.
Thank you for reaching us.