Hi. I am Ruth Hall.
Hello, how can I help you today?
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me with this?
Sure, we are here to help you.
Thank you.
Wait for a moment.
Sure.
Thanks for waiting there is no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thanks for approaching us.