Hello,. I am Pamela Jones.
Hello, how may I help you today?
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please change my existing reservation?
Sure, please wait for a moment, I will check and get back to you.
Sure.
Sorry, there was no reservation found with your name.
Ok, no issue. Thank you.
Thank you for opting us.