Hi.
Hello. How may I guide you today?
I am Virginia Lewis, please cancel my reservation which I have done with my name.
May I know your name please?
Sure, get back with the status. I have given already.
I will help you with that, Lewis.
Thanks.
Please wait for a minute.
Sure, take your time.
I am sorry to say that there is no reservation found.
It's ok, thanks for your information.
Thank you for choosing us.