Hello.
Hello, how best I can support you now?
Will you help me to change my existing reservation due to some personal problems?
Definitely, I will help you.
Thanks.
Can I have your name please?
Ok, my name is Daniel Young.
Thanks for your name, please wait.
Sure.
Thanks for your time, we did not find any reservation on your name to change.
No problem at all, thank you.
Thank you for visiting us.