Hello, I am Shirley White.
Hello, how may I assist you today?
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
Sure, I am here to help you. Please hold on.
OK.
Thanks for waiting, we found your reservation. Please specify your airport codes?
My airport codes are from AUS to IAD.
May I know your travelling dates?
My travelling dates are from 07/23 to 07/25.
Thanks for your details, we found a connecting flight 1005 in Delta airline with fare 100. Shall I reserve it?
You can proceed.
Your ticket has been confirmed.
Thank you for the help.
Thank you for approaching us.