Hi.
Hello. How may I assist you for the day?
The Monterrey Car Week has been cancelled, due to some technical issues.
Ok.
So, help me in cancelling the  reservation with my name?
Sure, I will help you.
Thank you.
May I know your good name to check the previous reservation?
Katherine Roberts is my good name.
Please wait a minute, I will check and let you know the status.
Sure, I will wait.
Thanks for your precious time, we did not find any reservation with your name to cancel.
Not a issue.
Ok.
Thank you for your quick response.
Thank you for reaching us.