Hello,.
Hello, how can I assist you today?
I want to change my existing reservation, as my exam got rescheduled. Please help me out.
Sure, that what I am here. May I know your good name please?
I am Christine Hill.
Ok, please wait for a while.
Ok, no issues. Thank you.
Unfortunately, there is no reservation found on your name.
Thank you, no problem.
Thanks for connecting us, have a great day.