Hello.
Hello. How may I assist you?
Please help me to change my recent reservation.
Sure, I will make sure that this gets resolved for you.
Thank you.
May I know your name please?
Karen Wright here.
Would you mind waiting for a moment?
Sure.
I appreciate your time and patience. Sorry I could not find your flight reservation to change it.
That's ok, thank you for the information.
Thank you.