Hi.
Hello, how can I help you today?
Please help me to cancel my recent reservation as my plan to meet my grand parents got post pone.
Sure, can I have your name please?
I made a reservation by this name Larry Carter.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation on your given name.
Ok, not an issue. Thank you for your information.
Thank you for opting us.