Hello.
Hello, how can I be your helping hand today?
Can you please help me with cancelling my booking?
Sure, may I know your name?
My name is Amanda Mitchell.
Please wait a minute, I will check your reservation status and get back to you.
Ok, I will wait for your response.
Sorry, there is no reservation found on your name.
Oh! That's sad to know. Anyways, thank you for checking.
Thank you.