Hello, I am Rebecca Edwards.
Hello, how may I assist you for the day?
I want to cancel my trip due to an urgent meeting with my client. Can you aid me in cancelling my ticket?
Rebecca Edwards, can you please tell me your travelling dates? Ok, please wait for a moment.
Please cancel my ticket by searching with my name.
Thank you for waiting.
Welcome.
I could not find any reservation by your name.
That's ok, It might been already cancelled by my spouse. Thank you for checking.
Thank you for reaching our assistance.