Hello.
Hello. How can I help you?
I want to change my existing reservation due to my board exams. Can you help me for this one.
Sure, I will help you. May I know your good name?
Sure, Matthew Jackson here.
Please wait a minute, I will check the reservation list.
Sure.
Thanks for waiting, there is no active reservation on your name.
No issues, thank you for the information.
Thank you.