Hello, Nancy Smith here.
Hello, how can I help you today?
My plan to visit a function is postponed so I want to cancel my reservation. Can you please help me with it?
Sure, I will help you to cancel the reservation. Please wait for a moment.
OK, I will wait.
Thanks for waiting, there is no any reservation found on your name.
OK, no issue. Thanks for your assistance.
Thank you, have a good day.