Hello, I am Jeffrey Martin.
Hello, how may I serve you?
As my manager did not approve my leave, I would like to change my recent reservation.
Sure. Can I have your journey dates?
Can you please first check the reservation?
Ok, please wait for a while.
Sure, take your time.
Sorry, there is no reservation found on your name.
That's ok, thank you for checking.
You are welcome. Thank you for reaching us, have a nice day.