Hello, I am Virginia Clark.
Hello, how may I help you?
I want to change my existing reservation. Can you help me out in this?
Sure, I will help you.
Thank you.
Please wait a minute, I will check the reservation status and get back to you.
Sure.
Sorry, there is no reservation found on your name.
It's ok, not a problem. Thank you for your information.
Thank you for contacting us, have a good day.