Hi.
Hello, how can I oblige you?
I am not feeling well to travel so I want to cancel my recent reservation. Can you help me out?
Sure, I can cancel your reservation right now, before that I need to know your good name?
Ok, my good name is Sharon Jones.
One moment please, I will let you know the information and revert to you.
OK.
Sorry to notify that, there is no active reservation found on your name.
Ok, no problem. Thanks for the information.
Thanks for contacting us, have a happy day.