Hi.
Hello. How may I help you?
Due to snowstorm at my location, I want to quit my trip. Can you please cancel my recent reservation?
Sure. May I know your name please?
Sure, my name is Emily Nelson.
Wait for a moment please.
Sure, I'll wait for your response.
Thanks for your time. I have searched online but I could not find your flight reservation to cancel it.
Oh! My assistant might have cancelled it already. Thank you anyways.
Thank you.