Hi.
Hello, how can I assist you?
I would like to book a ticket from IAH to DCA, can you please help me with that?
Sure, may I know the travelling dates?
The travel dates are from 10/25 to 10/27.
Do you have any connection limit?
I need a flight with 1 connection limit.
 Are there any other specifications?
I prefer business class.
May I know your name?
Margaret Evans here.
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
That's ok, thank you for your help.
Thank you for opting us.