Hello.
Hello.
I am Kevin Green.
How can I assist you today?
I would like to cancel my reservation as I am having examinations in this month, can you please help me out?
Sure, I will help you on that.
Thank you.
Please give me a moment.
Sure, take your time.
Thanks for waiting, there is no reservation found under your name.
Ok no problem, thank you for your services.
Welcome, have a great day.