Hello.
Hello, may I know your good name please?
I am Anna Phillips.
That's a nice name Anna Phillips, how may I guide you?
Can you cancel my recent reservation which I have done 3 months back?
Sure. Can you please wait a minute?
Sure, take your own time.
I am really sorry to tell you that, there is no reservation found with your name to cancel.
That's really sad. Thank you for your service.
Thank you for choosing our services.