Hello.
Hello, how can I support you for the day?
I would like to change my reservation as my client meeting got postponed, so please help me to change it.
Sure, I am here to help you.
I made a reservation earlier on the name of Thomas White.
May I know your good name? Please wait for a moment.
Sure.
Sorry, we found no reservation on your name.
No problem, thanks for your support.
Thank you for choosing us. have a great day.