Hello,.
Hello, How can I assist you at this moment?
I need to cancel my recent reservation as my sister blessed with a baby boy before the expected delivery date. Can you please help me in that cancellation?
Sure, I will help you with that.
Thank you.
Can you provide your name?
My name is Carolyn Lee.
Ok, please be on hold.
Sure.
Thanks for waiting. We regret that, there is no active reservation on your name to cancel it.
That's not a problem. Thanks for your information.
Thanks for reaching us.