Hello.
Hello. How can I aid you?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
It's my pleasure to help you. May I know your name to check with the status?
Thank you and myself John Walker.
John Walker, I am afraid that there is no active reservation found under your name to amend.
It's ok, no issue. Anyway, thank you for your help.
Thank you for reaching our agency.