In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Input: Consider Input: customer: Hello. 
 agent: Hello. 
 customer: Myself Angela Mitchell. 
 agent: Angela mitchell, how may I aid you? 
 customer: Due to some problems my trip was cancelled so can you please cancel my flight ticket? 
 agent: Sure, please give me a moment to check your ticket status. 
 customer: Ok, thank you for your response. 
 agent: Sorry, no reservation is available by your name. 
 customer: Oh! It's ok no problem. Thank you for your information. 
 agent: Thank you for reaching us.

Output: no_reservation


Input: Consider Input: customer: Hello. 
 agent: Hello. How best can I serve you today? 
 customer: I would like to change my reservation due to some health issues, can you please help me out with that? 
 agent: Sure, I am here to help you with that. 
 customer: Thank you. 
 agent: For changing your reservation, we need to know your name to check your reservation status. So, please forward me your name. 
 customer: Jacob Smith here. 
 agent: Ok, please wait for a moment. 
 customer: Sure. 
 agent: Sorry to inform you that, we have not found any active reservation on your name in our records. 
 customer: That's ok, no problem. Anyway thank you for checking out. 
 agent: Thank you for reaching us.

Output: no_reservation


Input: Consider Input: customer: Hello. 
 agent: Hello, how can I help you? 
 customer: I am Betty Williams, help me to book a flight ticket on 08/18 to meet my step father at Philadelphia. Can you book a return ticket on 08/20? 
 agent: Sues, may I know your price limit for this journey? 
 customer: My budget is 5000 for flight ticket. 
 agent: Ok, please provide me your airport codes. 
 customer: I will fly from Orlando, FL-MCO to PA-PHL. 
 agent: Ok, let me check the availability on your route. 
 customer: Sure. 
 agent: Betty, Frontier airline is available with price 100 with single connection. Shall I proceed? 
 customer: Sure. 
 agent: Reservation has been done in 1028 flight. 
 customer: Thank you for helping me with booking. 
 agent: Thank you for opting us.
Output: book