Hello. I am Cynthia Jackson.
Hello, how may I amend you today?
 I already have an reservation to attend at my meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you help me out?
Sure, we are here to help you.
Thank you.
Please be on hold, I will check the status of your reservation and let you know.
Sure.
Thank you for your time.
Ok.
We hardly tried to find your reservation but, no reservation has been found with your name.
Ok, Not an issue. Thank you.
Thank you for choosing us.