Hello, Matthew Carter here.
Hello, how can I assist you?
Due to heavy rainfall at my destination, I want to cancel my recent reservation. Can you be my helping hand for cancellation?
Sure, we are here to help you for cancellation. Please hold on.
Sure.
Sorry for inconvenience, we did not find any reservation on your name.
Thank you for your service.
Thank you for opting us, have a nice day.