Hello.
Hello, how may I help you?
I want to cancel my recent reservation, due to ill health. Can you please help me?
Sure, I will help you.
Thank you.
Ok, can I know your name?
My name is Jeffrey Turner.
Please wait for a while.
Sure, I will wait for your response.
As per your request, we had cancelled your reservation.
Thank you for your help.
Most welcome.