Hello.
Hello. How may I aid you?
My name is Anthony Smith. Due to heavy rainfall at my place, I couldn't travel to New York. Can you please cancel my reservation?
Sure, I am here to help you out. Ok, please wait for a while.
Sure, take your time.
Sorry Smith, there is no reservation found on your name in our database.
Oh! I guess I made a mistake while booking the ticket. Anyways, thank you for the information.
Thank you for reaching us.