Hi.
Hello. In which way I can aid you today?
Unfortunately, I want to change my existing reservation which is done recently due to some problems, can you please help me?
Sure, I will help you with that.
Thank you.
May I know your name for checking your previous reservation status?
Sure, my name is Amy Mitchell.
Please hold on a moment, I will check your reservation status.
Ok, I will wait.
Thank you for waiting, there is no previous reservation found under your name.
Ok, no problem. Anyways, thank you for your service.
Thank you for reaching us, have a nice day Amy Mitchell.