Hi.
Hello. How may I assist you today?
I am Michael Phillips. Can you please help me in booking my flight ticket from SFO to PHX?
Sure, please provide me your travel dates.
My travelling dates are 04/14 and 04/16.
Wait for a minute.
Ok, sure.
I found a direct flight with your travel dates, shall I proceed?
Ok,  please proceed for booking.
Your ticket has been booked with flight 1021.
Thank you.
My pleasure.