Hello.
Hello. How can I aid you?
I would like to book a ticket from PHL to IAH, can you please help me out?
Sure, We are here to help you. Can I know your travelling dates?
I am travelling on these dates Dec 18th and 20th.
Do you need any break?
I need single connected flight.
May I know your name?
Susan Evans here.
Is there any other specifications?
I prefer return in the afternoon.
 We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
Ok no problem, thank you for your services.
Thank you for reaching us.