Hi.
Hello, how can I guide you for today?
Can you please help me in changing my recent reservation?
I will help you with that. May I know your name?
Sure, myself Patricia Baker.
Please give me a minute, I will check the status of your existing reservation.
Ok, I will wait for your reply.
Sorry, there is no reservation found under your name in our database.
Thanks for your information.
Thank you for contacting us, have a nice day.