Hello.
Hello, how may I help you?
My name is Christine Thompson, can you please help me to book my flight ticket from JFK to LAS?
May I know your trip dates?
I have to attend a workshop on 05/13, so I have to depart on 05/12 and return on 05/14.
Ok, please wait a minute.
Sure.
There is a direct flight for you. Shall I proceed?
No, I want to fly with 1 connection flight.
There is no flight for 1 connection.
No problem, thank you for checking.
Most welcome.