Hello.
Hello. How may I assist you today?
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
Sure, I am happy to help you. Please, share me your good name to proceed further for documentation purpose.
Donald Scott.
Ok, please wait for a while. I will check with it and get back to you.
Sure.
Sorry to say that, we have not found any active reservation on your name in our records.
That's ok, thank you for checking.
Thank you for reaching us.