Hello, My name is Jason Wilson.
Hello, How exactly I can serve you the best today?
Owing to emergency, I need to cancel my recent reservation. Please help me with that.
Sure, we are here to help you in that.
Thank you.
Please stay online, I will check the previous list and revert to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
No problem, thanks for your information.
Thanks for consulting us, wish you a great day.