Hello.
Hello. How may I render you today?
My name is Richard Davis, I want to change my reservation as my plan to visit New York is postponed. Can you change my reservation?
Sure, I'll help you in changing an existing reservation. Please wait a moment I will check the reservation status.
Sure.
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, thank you for the information.
Thank you for availing us.