Hi.
Hello, What kind of help are you expecting from our side?
Can you please help me to cancel my recent reservation as my trip got postponed due to bad weather conditions?
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
I am William Hill.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
That's ok, not an issue. Thank you for checking.
Thanks for approaching us, wish you a nice day.