Hi. I am Sharon Turner.
Hello, how can I assist you today?
I want to change my existing reservation as my orientation day program got postponed. Can you help me in changing?
Ok, I can help you in changing your reservation. Please wait a moment, I will check and let you know the status of your reservation.
Sure.
We found your reservation, please share your updated travel dates?
Ok, I would start on 01/23 and return on 01/25.
Ok, I need your source and destination points?
My origin is CLT and destination is HOU.
We found a direct flight on your route with a fare of 100 in JetBlue airlines. Are you ok with this flight?
Don't proceed then. I need a connection in between.
Sorry, no connecting flights are available.
It's Ok, thanks for your assistance.
Thanks for approaching us, have a nice day.