Hello.
Hello, how may I assist you?
As my shooting got rescheduled, I want to change my existing reservation. Can you help me out?
Sure, please give me a moment to check your details.
Ok.
Meanwhile, may I know your name?
Sure, my name is Helen Evans.
I have failed to search a reservation under your name. Sorry for inconvenience.
That's ok, thank you.
Thank you for reaching us, have a nice day.