Hello.
Hello, how can I aid you?
Owning to an emergency I want to change my existing reservation. Can you please help me with this?
Sure, may I know your name?
Sure, I am Brenda Allen.
Give me a minute for checking.
Ok, take your time.
Sorry, there is no flight on your given dates.
Ok, not an issue. Thank you for the information.
Thank you for reaching us.