Hello,.
Hello.
I am Edward Martinez.
How may I aid you today?
I have planned to go for a tour with my colleagues, but I met with an accident. Please change my existing reservation.
Sure, I am here to help you. Please give me a minute.
Ok.
Thanks for being patient, there is no reservation found on your name to change.
No issues, thanks for the response.
Thank you for availing us, hope to serve you again.