Hello.
Hello. How may I help you?
I want to cancel my reservation due to heavy rains at my destination place, so please help me.
May I know your good name?
Sure, I am Larry Edwards.
Ok, please allow me to check your previous booking.
Sure.
Sorry to inform you, there is no single reservation available by your name.
Not a problem, thank you.
Thank you for choosing us. Have a great day ahead.