Hi.
Hello, how may I assist you?
I would like to change an existing reservation as my plan to meet my girl friend got postponed. Can you please help me with this?
Sure, may I know your good name please?
I am Ruth Hall.
Please wait for a moment.
Sure.
Sorry, there is no reservation found on your name in our database to change.
Ok, not an issue. Thank you for your information.
Thank you for approaching us.