Hello.
Hello. How may I be of your assistance?
I want to change my existing reservation, can you please help me with this?
sure, I'll try to change an existing reservation. Can I have your name to check the reservation list?
Kenneth Lopez here.
Thank you for giving your name, please give me some time.
Sure.
Thank you for waiting, I have checked the reservation list to change your ticket but there is no reservation found by this name.
It's ok, thank you.
Thank you for approaching us.