Hello.
Hello, how can I aid you today?
Can you aid me in amend my existing reservation?
Sure, I am here to help you.
Thank you. I am Mary Garcia.
Ok, hold on for a moment. Let me check.
Take your time.
Sorry Mary Garcia, there are no flights reserved on your given name formerly.
No issues. Thank you for checking.
Welcome, thank you for choosing us. Have a great day.