Hello.
Hello, how can I assist you for the day?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
May, I know your good name?
Thank you for your response, my name is Stephanie Baker.
Please wait for a moment.
Ok.
Sorry, we found no reservation on your given name.
Oh! It's ok, no problem. Thank you for your information.
Thank you for reaching us.