Hello.
Hello, how can I help you today?
May I know if it is possible to cancel my recent reservation and provide a refund?
Sure, we are here to help you.
Ok, thank you.
May I know your name?
My name is Jerry Collins.
Ok, wait for some time.
Ok, I will wait.
Thanks for waiting there is no reservation found on your name.
That is ok, I will check my mails to know about the status of my reservation.
Thanks for approaching us.