Hello.
Hello, how may I be your helping hand today?
Robert Roberts here, my exams has been postponed. I want to change my existing reservation. Can you please help me with it?
Sure, I will help you. Please wait for a moment let me check and revert to you.
Ok.
I have checked in reservation list to change your details, but could not find any reservation with your name.
Not an issue, thank you.
Thank you for availing us.