Hello.
Hello, how can I assist you today?
Due to my health problem I want to cancel my reservation, can you please help me in that?
Sure, I can help you with that. Please provide me your good name.
Myself Anna Davis.
Ok, please wait for a while.
Ok.
Anna Davis, there is no active reservation found under your name to do cancellation.
Ok, no problem in that. Any way thank you.
Thank you for choosing us.