Hello.
Hello, how can I assist you?
I just want to cancel my recent reservation, as my NBA play offs match has been cancelled. Can you help me with cancelling?
Sure, we are here to help you. Can I have your name to track your details?
Michelle Clark is my name.
Ok, just wait a moment.
Sure.
Sorry for the inconvenience, there was no reservation found on the name Michelle Clark.
Ok, no issues. Thanks for your information.
Thank you for consulting us.