Hello, I am James Smith.
Hello James Smith, how can I assist you today?
Due to emergency meeting, I want to change my reservation. Can you help me with it?
Sure, we are glad to help you to change your reservation. Please wait for some time, to check the status of your reservation.
Sure.
Thanks for being patient. There was no reservation found on your specified name.
No issues, I will try with alternative. Thank you, for the information/.
Ok. Thank you for choosing us.