Hi, I am Jerry Clark.
Hello, how may I support you today?
I need to travel to Phoenix PHX to attend a birthday party of my cousin. Can you make a direct flight reservation?
Sure, could you please help me with your journey dates?
Sure, I would prefer to fly on 10/31 and 11/02.
May I know your source code?
Sure, my boarding point is BOS.
OK, please wait for a moment.
Sure.
Thanks for waiting. Sorry, to say you that there is no direct flight with your planned dates.
Ok, not an issue. Thank you for your help.
Thank you for reaching us, have a good day.