Hello.
Hello, how may I assist you today?
Can you please help me in changing my recent reservation? As my planned trip has been postponed.
Sure, we are here to help you. May I know your name please?
Sure, Donna Hernandez here.
Please wait a minute.
Sure, take your own time.
Sorry, there is no active reservation your name to change.
Oh! That's ok, thank you giving the information anyways.
Thank you for reaching us.