Hello.
Hello. How can I help you?
Michelle Hernandez here. Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, I will help you to cancel your reservation.
Thank you.
Please give me a moment. Sorry, no reservation found on your name to cancel your reservation.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Welcome, have a nice day. Thank you for choosing us.