Hello.
Hello, how may I aid you?
I was thinking to meet my friend, but last night I had a flight with him and now I don't want to meet him, so can you please cancel my reservation?
Sure, I can help you. May I know your name?
My name is Nicholas Harris.
Please give me a moment to check your ticket status.
Ok, I will be right here.
Sorry Nicholas Harris, no reservation is available by your name.
Oh, maybe my friend cancelled it on behalf of me.
Thank you for reaching us.