Hello.
Hello, how can I help you?
I would like to change my recent reservation due to some personal issues, will you help me with that?
Sure, we are glad to help you. Please let me know your good name.
Thank you for accepting my request, myself Frank Williams.
Sorry, there is no active reservation on your name in our records.
Ok, not an issue. Thank you for your information.
Thank you for contacting us.