Hello.
Hello. How may I help you?
My name is Joseph Rodriguez. I want to cancel my reservation, due to some health issue.
Sure, I will help you. Please give me a moment to check your details.
Ok.
I have found your reservation in my database, shall I proceed to cancel?
Ok, please proceed.
Your reservation is successfully cancelled.
Thank you for your help.
Thank you for choosing us, have a nice day.