Hello, I am Nicholas Thomas.
Hello, how can I be at your service today?
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
Sure, please give me a moment to check your details.
OK.
I have found a reservation on your name, are you sure to cancel it?
Yes, please.
Your reservation has been cancelled successfully.
Thank you for the help.
Thank you for consulting us.