Hi.
Hello, how may I assist you?
I need to cancel my reservation which I have done last week as my schedule got cancelled. Can you help me with that?
Sure, we are here to help you.
Thank you for your positive response.
May I know your registered name to check the reservation data list?
Sure, I have done my reservation with my name Benjamin Collins.
There is no active reservation on your name.
Oh! It might not be booked properly at the time of booking. Anyways thank you for the information.
Thank you so much for choosing us.