Hello.
Hello. How can I assist you at this moment?
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
Sure, I will help you with that. Can I have your name please to check your reservation status?
Sure, my name is Sandra Robinson.
Ok, please wait a moment.
Sure, I'll be online.
Sorry Sandra Robinson, no reservation has found under your name to cancel.
That's fine, thank you for giving the information.
Thank you for choosing us, have a good day.