Hello.
Hello, how may I render you today?
Can you please cancel my reservation, due to an emergency?
Sure, we are here to help you.
Thank you.
May I know your good name?
My name is Carolyn Hernandez.
Ok, please wait for a moment.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, no issue. Thank you.
Thank you for reaching us.