Hi.
Hello. How can I assist you at this moment?
I want to cancel my reservation as my uncle met with an accident, could you please help me to cancel my reservation?
Sure, can you please provide your name to check your reservation status?
My name is Pamela White.
Pamela White, there is no active reservation found under your name in our database.
No problem, thank you for checking.
Thank you for contacting us.