Hello.
Hello. How may I assist you now?
Please change my existing reservation due to some health issues?
Sure, I am glad to help you with that. Please provide your name to check your previous reservation status.
Sure, I am Mary Lewis.
Please wait a moment.
Sure.
We regret to inform you that, there is no previous reservation found on your name in our reservation list.
Ok, not an issue. Thank you for your information.
Thank you for approaching us, have a good day.