Hello.
Hello, how may I aid you?
Due to some urgent client meeting, I am willing to cancel my reservation. Can you please help me for this?
Sure, I am glad to help you. May I know your name?
Myself Charles Allen.
Please give me a moment to check your ticket status.
Sure, I will wait for your kind response.
I found your reservation and cancelled it.
Thank you very much for cancelling the reservation.
Thank you for reaching us Charles Allen.