Hi.
Hello. How may I assist you at this moment?
Due to health Issue, I cannot attend my meeting. Can you help me to cancel my reservation?
Sure, I will help you with that. Can you please provide your name to check your reservation?
Sure, my name is Mary Johnson.
Ok, please be on hold.
Ok.
We regret that, there is no reservation found with your name in our records.
That's ok, thank you for the information.
Thank you for reaching us, have a great day.