Hello.
Hello, how can I assist you for the day?
I am Cynthia Roberts. I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Ok. Sorry, no reservation found with your name.
No, please check once again because I did not get any cancelled receipt.
You will get within 30 mins.
Are you playing games with customers, you have to give proper replay to my request. Anyway, thank you for your time.
Sorry, for inconvenience. Thank you for reaching us.