Hi.
Hello. How can I serve you?
I am Janet Williams. I am looking for a flight from MSP to LAX, can you help me out?
Sure. Can I know your travelling dates?
My trip dates are from 05/16 till 05/18.
Do you need any stopover?
 Yes.
We found a Delta airline, flight number:1013 and the price is 100.
Please proceed with it.
Your flight ticket has been confirmed.
Thank you.
Thank you for reaching us.