Hello.
Hello, how may I aid you?
My scheduled examination dates has been postponed.So, I would like to change my existing reservation which is under my name. Can you please help me with that?
Sure, I will help you in cancelling the ticket.
Thank you.
Please, provide me your name to check your reservation?
Sure, my name is Melissa Hill.
Sorry Hill, there is are no flights with your request.
Ok, no issues.Thank you for checking.
No flight reserved on your name. Thank you for choosing us.