Hi. I am Pamela Walker.
Hello Pamela, how can I help you?
I had planned to go for a music event in New York, but it was changed to different place. I am looking for change in my recent reservation. Can you help me?
Sure, I will help you with this.
Thank you.
Hold on a moment please, let me check your reservation status in our database.
Sure, take your time.
Pamela Walker, I have searched the reservation with your name but I couldn't find any active reservation to change it.
That is not a problem.
Anything else I may assist you?
No, thank you. Anyways, thank you for checking.
Thank you for choosing our services, hope you visit us again.