Hello.
Hello. How can I aid you?
Due to some health issue, I want to cancel my recent reservation. Can you please help me with this?
Sure, please provide me your name.
Sure, I am Carol Williams.
Please allow me a moment to check for your status.
Ok.
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to cancel it.
Ok, Thank you.
Thank you for reaching us.