Hello.
Hello. How can I assist you at this moment?
I want to change my trip dates because I have given wrong dates while booking. Can you help me?
Sure, I am happy to help you with that.
Thank you.
Can I have the name on which you reserved earlier?
My name in previous ticket is Daniel Campbell.
Ok, please wait a moment.
Ok.
Sorry Daniel, no reservation found under your name.
It's ok, thank  you for searching.
Most welcome. Thank you for choosing us, have a great day.