Hello.
Hello, how can I help you today?
I want to change my reservation as my plan to visit Denver is postponed. Can you change my reservation?
Sure, I will help you with that. May I know your good name please?
My name is Ashley Smith.
Please wait for a while.
Sure.
Thanks for being patient, there is no active reservation found on your name.
Ok, thank you for the information.
Thank you for reaching us.