Hello,.
Hello, how can I best aid you now?
I made a reservation earlier to visit Boston, but unfortunately your agent misplaced the airport code with another airport. So, Can you help me to change my reservation?
Sure, I can change your reservation right now.
Thanks for your response.
Before that I need to know your good name please?
Sure, Michelle Moore is my name.
Thanks for providing your name, please wait for a while.
No mention.
Sorry to inform that there is no reservation found on your name to change.
Ok, I think it does not reserved properly. Thanks for informing me.
Thanks for approaching us, have a great day.