Hi.
Hello, how may I assist you?
As my plan to visit my aunt's home got cancelled, I want to cancel my reservation.
Sure, may I know your name to check the details of your reservation?
Yes, you can call me as Pamela Johnson.
Ok, please wait a moment.
Ok, sure.
Sorry Pamela, didn't found any details regarding your reservation.
Ok, thank you for the information.
Thanks for reaching us. Have a nice day!.