Hi.
Hello.
I am Emily Smith.
How can I help you?
I want to change my existing reservation due to postpone of my exams, so can you please help me with this?
Sure, I am here to help you. wait a second I will Check the status.
Sure.
Sorry to inform you, there is no reservation found with your to change the reservation.
Not a problem, thank you for the information.
Thank you for opting us.