Hello.
Hello. How can I help you?
Myself Samuel Lopez. I need to cancel my recent reservation due to my exams got postponed can you please help me out?
Sure, I will help you to cancel your reservation.
Thank you for your kind response.
Please give me a moment.
Sure.
Sorry, no reservation found on your name to cancel your reservation.
That's ok, thank you for searching the details.
Welcome, have a nice day.