Hi.
Hello. How can I assist you today?
Can you help me with the cancellation of my recent reservation?
Sure, I am here to help you with that.
Thank you.
Please wait for a while, let me check your previous reservation status.
Sure.
May I know your name please to proceed for further?
I am Ryan Thomas.
There is no active reservation found with your name in our database to cancel it.
Ok, no issues. Thanks for the information.
Thank you for reaching us, have a great day.