Hi.
Hello. How can I assist you?
 I am having sudden meeting in my office, can you please help me cancel my reservation?
Sure, I will help you with this. Can you please provide your name to check your reservation status?
Sure, my name is Eric Wright.
Eric Wright, there is no active reservation found with your name in our database to cancel it.
Ok, not an issue. Thank you so much.
Thank you for contacting us.