Hi.
Hello. How may I render you at this moment?
I need to cancel my reservation as I am not feeling well. Can you help me with that?
Sure, may I know your good name please?
Sure, my name is Joseph Taylor.
Ok, please wait for few minutes.
Sure.
There is no recent reservation found on your name in our records.
Not a problem, anyways thank you for the information.
Thank you for reaching us.