Hello.
Hello, how can I assist you today?
Can you please help me to change my reservation?
Sure, I am glad to help you.
Thank you.
May I know your name please?
My name is Ryan Garcia.
Thanks for your name, please wait.
Sure.
Thank you for waiting, no reservation was found on your name to change.
Ok, not a problem. Thank you for providing information.
Thank you for choosing us.