Hi.
Hello.
I am Sarah Evans.
How may I assist you at this moment?
Can you help me to change my reservation?
Sure, I will help you with that. Please wait a moment to check your previous reservation.
Ok, take your time.
We regret to inform you that there is no reservation found on your name in our records.
That's ok, thank you for your help.
Thank you for reaching us, have a great day.