Hello, I am Angela Collins.
Hello, How can I assist you today?
Owing to an emergency I had to request for the cancel of my reservation. Can you please help me in cancellation of my ticket?
Sure, I am here to help you in cancellation of your ticket. Please wait a while, I will check and revert you.
Ok.
Thank you for being patience, your reservation has been cancelled on your name.
Thank you for cancelling my reservation.
Thank you contacting us.