Hello.
Hello, how can I guide you for today?
Samuel Smith here. Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with that?
Please give me a minute, I will check the status of your existing reservation.
Sure, take your time.
Sorry, there is no reservation found under your name.
Oh! I think the ticket was not booked due to server issue.
Thank you for contacting us, have a nice day.