Hello.
Hello.
I am Matthew Lee.
How can I help you at this moment?
I want to cancel my recent reservation, can you please help me in that?
Sure, I am here to help you. Please give me a moment to check your reservation status.
Sure, I will wait.
Matthew Lee, there is no active reservation found under your name in our database.
That's ok, not a problem. Thanks for your information.
Thank you for contacting us.