Hello,.
Hello, how may I support you today?
Can you please cancel my reservation as the conference which I want to attend got cancelled?
Sure, we are here to help you with cancellation. May I know your name?
My  name is Lisa Lewis.
Ok, please wait for a while, to check the reservation on your name.
Sure.
Thanks for waiting, there was no reservation found on your specified name.
Ok, no issue. Thank you.
Thank you for connecting with us.