Hello.
Hello, how can I assist you today?
Can you please help me to change my reservation?
Sure, I am gleeful to help you with that.
Thank you.
Please provide me the name to check for the status is active or not.
Amy Thomas here.
Please hold on for a while.
Ok.
Sorry to notify, there is no reservation found on your given name.
Ok, not an issue. Thank you.
Thank you for opting us, have a nice day.