Hello.
Hello. How may I help you today?
My holiday trip has been cancelled.So, I would like to cancel my recent reservation which is under my name.
Ok, may I know your name, for checking your reservation status.
Sure, I'm Rachel Rodriguez.
Rachel, in my database I did not found any reservation with your name.
Ok, no problem. Thank you for checking.
Anything else to help you.
No, thank you.
My pleasure, have a good day.