Hello.
Hello. How can I guide you now?
Can you please help me with changing my existing reservation?
Sure, I will help you.
Thank you.
For changing your reservation, we need to know your name for checking your reservation status. Can you please forward me your name?
I am Anna Robinson.
Ok, please wait for a while.
Ok.
Sorry, we have not found any reservation on your name in our records.
Ok, no problem. Thank you.
Thank you for choosing us.