Hello,. I am Benjamin Nelson.
Hello, how may I assist you today?
I want to change my existing reservation due to postpone of my exams. Can you please assist me?
Sure, I will help you with that.
Thank you.
Please wait for a moment.
Sure.
Thank you for waiting. I found a reservation on your name, please share me your airport codes?
Sure, my boarding and landing airport codes are from Austin, TX - AUS to New York, NY - LGA.
May I know your planned journey dates?
I will fly on 08/17 and intend to return on 08/19.
Do you want any halt in between your journey?
Yes, I need a connecting flight.
Thank you for the details, sorry there is no flight available on your journey data.
It's ok, not a problem. Thank you.
Thank you for visiting us, we hope see you again.