Hello.
Hello. How can I assist you at this moment?
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
Sure, I am happy to help you with that. Can I have your good  name please to check your reservation status?
Daniel Moore here.
Ok, please wait a moment.
Sure.
Ok Daniel Moore,  your reservation has found and cancelled successfully as per your request.
Ok, thank you for your services.
Thank you for choosing us, have a good day.