Hello.
Hello, how can I assist you today?
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, may I know your name please?
Thank you. Please check with  my name Christopher Hall.
Ok, please wait for a while.
Sure, take your time.
Sorry, there was no reservation found with your given name.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you for opting us.