Hello.
Hello, how can I assist you for the day?
I am Debra Lewis. Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, I am mirthful to help you with this.
Thank you.
Please allow me a moment, let me check your previous reservation status. I am really sorry to inform you that there is no active reservation found on your name to change it.
Ok. Ok, no issues. Thank you for your help.
Thank you for reaching us, have a great day.