Hello.
Hello.
Kathleen Roberts here.
How can I help you at this moment?
I am very frustrated with your service because one of your agent is misprint my travelling locations with other, so I would like to change my reservation. Can you please help me out with changing of my reservation?
Sorry for the inconvenience for that.
It's alright, please change my reservation.
Just give me a moment, I will check your reservation status.
Sure.
I have found your reservation. Can you please mention your travel dates for changing your previous reservation?
That's great, I am willing to travel on 09/11 and please book my return ticket on 09/13.
Can you please help me with your convenient airport code names?
Sure, I would like to move from IAD and my nearest destination airport code is SEA.
Ok, please wait a moment.
Sure, take your time.
Sorry for the inconvenience no flights available in this route as per your requested dates.
Oh! So sad to hear that. Anyway, thank you for the information.
Thank you for reaching us, have a good day.