Hi,.
Hello. How may I render you today?
I want to cancel my recent reservation due to postpone of my exams.
Sure, I'll help you in cancellation.
Thank you.
Could you please let me know your name to check the reservation status?
Sure, Justin Turner here.
Ok, please wait a moment.
Sure.
Thank you for waiting, sorry to inform you we did not find any reservation by your name.
Ok, no issues.
Thank you for choosing us.