Hi.
Hello, how can I support you?
Can you please help me in changing my existing reservation?
Sure, I am here to help you.
Thank you.
On whose name, the reservation has been made earlier?
I am Susan Hill.
Please wait for a while.
Ok.
Thanks for your time, we found a reservation in your name. Can you share me your new journey details?
Ok. My journey codes are from PHL to HOU. My travelling dates are from 11/25 to 11/27.
Can you share me your trip dates? May I know your depart time and arrival time?
I want to return in the evening.
Do you have any other preferences?
I want a break in between my journey.
We found a connecting flight with fare of 200 and 1016 flight number. Shall I proceed?
Yes, please proceed.
Your seat has been reserved with American Airlines in economy class and you will arrive in the evening time at 23:00 PM.
Thank you for your support.
Thank you for choosing us.