Hello.
Hello.
I am Jennifer Taylor.
Jennifer Taylor, how can I aid you today?
I want to change my travel dates in my previous reservation so can you please help me with that?
Sure, I am here to help you.
Thank you.
Hold on for a moment. Let me check.
Ok.
Sorry Jennifer Taylor, there are no flights reserved on your given name formerly.
Oh! It's ok no problem. Thank you for your information.
Welcome, thank you for choosing us. Have a great day.