Hi, I am Angela Lewis.
Hello, how can I assist you at this moment?
I want to do some changes in my existing reservation because I did not get the concert ticket , so planning to travel on other day. Could you please help me in changing  the recent reservation?
Sure, I am happy to help you. Please wait for sometime I will check with your existing reservation.
Sure.
Thank you for waiting, there is reservation found  basis on your details. Please provide your new reservation details?
Sure, my new travelling dates are 05/13 and return on 05/15.
Ok, can you please share your travelling airport codes?
Sure, my source is DEN and destination is HOU.
Do you have any connection limitations?
Yes, I prefer 1 connection in between the journey.
Ok, please wait for couple of minutes, I will check and get back to you.
Ok.
Thank you for waiting, we found a direct flight which does not matches your connection limit.
Sorry, I need a connecting flight.
Sorry for the inconvenience.
Ok, thank you for your valuable information.
Thank you for reaching us, have a great day ahead.