Hi.
Hello, how can I help you today?
I am Charles Young. I want to change my existing reservation due to board exams. Can you help me in this?
Sure, we are here to help you. Wait for some time I will check the reservations on your name and get back to you.
Ok.
Thanks for waiting there is no reservation found on your name.
That's fine, thank you for your service.
Thanks for approaching us.