Hello.
Hello, how may I assist you today?
I am Ashley Lopez. I want to change my existing reservation, due to hurricanes my tennis match has been postponed. Could you please help me with reservation?
Sure, please wait for a moment, I will check the reservation on your name and revert to you.
Ok.
Thank you for your time, there is no reservation found on your name.
Ok, no issues.
Thank you for reaching our agency.