Hello.
Hello, what can I do for you?
I would like to cancel my reservation which I have done to spend a free time with my Nephew but unfortunately my sister left that particular place. Can you cancel my ticket?
Sure, may I know your name please?
I am Christopher Rodriguez.
Christopher, we did not found any reservation with your name in our records.
Ok, no problem with that, thank you for your hand help.
You are welcome.