Hello.
Hello, how may I help you?
I am Ruth Lee, want to travel from EWR to MSP. Can you help me in ticket booking?
May I know your travelling dates please?
My travelling dates are from 09/26 to 09/28.
 There is a flight available for you in Southwest airline with 1 connection. Shall I proceed?
Please proceed.
Ok, your ticket is booked.
Thank you.
Most welcome.