Hello.
Hello, how can I assist you?
I want to cancel my recent reservation, Can you please help me in that?
Sure, I can help you with that. May I know your good name please?
My name is Anna Hill.
Please wait while I'll check your reservation status in our database.
Sure.
Anna Hill, there is no active reservation found under your name to do cancellation.
Ok, that's not a problem. Thanks for your information.
Thank you for choosing us.