Hello.
Hello. In which way I can help you at this moment?
I want to do some changes in my existing reservation because I did not get the concert tickets, so planning to travel on another date, can you please help me?
Sure, I will help you with changing the reservation.
Thank you.
Please give me a moment to check existing reservation whether it is existing or not.
Sure, take your time.
Please provide me your good name for checking.
My name is Michelle Allen.
Sorry Allen, I did not came across your name in the reservation list. Thank you for choosing us.
Ok, no problem. Thank you for checking.
Most welcome. Have a great day.