Hello, I am Larry Gonzalez.
Hello, how shall I assist you?
I am going to participate in a marathon, but due to heavy rain it is postponed. Can you change my reservation?
Sure, I will find your existing reservation and revert you in a while.
Ok.
Thank you for being patience. Sorry for the inconvenience, there is no reservation found on your name.
Ok, thanks for the information.
Thank you for reaching us, have a good day.