Hello.
Hello. What assistance do you need from our travel agency?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Yes, I will surely assist you to change the ticket details. Can I know your name on which you have reserved your previous reservation?
My reservation was done under the name Amanda Hill.
Ok, please hold on for a while.
Sure, take your time.
I am sorry for the inconvenience, there is no reservation found with your name to change the ticket details.
Ok, not an issue. Anyways, thank you for the information.
It's my pleasure to inform you. Thank you for consulting our travel agency.