Hello.
Hello, how can i aid you?
I am planning to change my existing reservation. Can you please help me for this?
Sure, may I know your name to check your ticket from our database.
Myself Nicole Parker.
Please wait for a moment.
Sure.
We regret to inform you that there is no reservation found on your name.
Not a big deal, anyhow thank you very much for your kind information.
Thank you for contacting us.