Hello.
Hello, how may I aid you now?
I made a reservation earlier to meet my grandparents who are staying at Houston, but due to some work load I am unable to meet. Can you help me in changing my reservation?
Sure, I will help you to change your reservation.
Thank you for your response.
May I know your good name?
Sure, Nicole Jones here.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no problem. Thank you for your quick response.
Thank you for visiting us, we hope see you again.