Hello. Angela White here.
Hello, how may I render you?
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
Sure, I am here to help you. Please stand by.
Ok.
Thanks for being on hold. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not an issue, thank you.
Thank you for availing us, have a good day.