Hello.
Hello, how can I help you?
Can you please help me in changing my existing reservation?
Sure, I am here to help you. May I know your name?
Thank you very much for quick access, myself Lisa Williams.
Ok, please wait for a moment.
Sure.
Thank you for your time, we did not find any reservation on your name to change it.
Not a big deal, anyhow thank you very much for checking the reservation status.
Thank you for choosing us.