Hello.
Hello. How may I assist you?
I would like to change my existing reservation, please help me out.
sure, I am here to help you out.
Thank you.
Can you please help me with your name?
My name is Jessica Phillips.
Wait a moment please.
Sure, take your time.
Jessica Phillips, we haven't found any reservation under your name in our database.
Ok, no problem. Thank you for your information.
Thank you for choosing us.