Hello.
Hello, how can I assist you now?
Nancy Young here. I need to change my recent reservation because my health condition was not good, can you help me?
Sure Nancy Young, I am happy to help you with that.
Thank you.
Please wait a moment to check your reservation status.
Sure, take your own time.
Sorry Nancy Young, no reservation has found under your name to change your reservation.
That's ok, thank you for checking.
Thank you for choosing us, have a good day.