Hello.
Hello, how may I oblige you today?
I want to change my existing reservation, can you please help me with this?
Sure, we are here to help you.
Thank you.
May I know your good name?
I am James Phillips.
Ok, please wait for a moment?
Sure.
Thanks for waiting, there is no active reservation found on your name in the database.
Ok, no problem. Thank you for your information.
Thank you for opting us.