Hello.
Hello. How may I help you at this moment?
I am looking to cancel my recent reservation because the planned trip got cancelled. Can you please help me to do that?
Sure, I am glad to help you with that.
Thank you for accepting my request.
Could you send me your name?
My name is Anna Adams.
Ok, wait for a minute.
Ok, take your time.
Sorry to say that, there is no reservation found on your name in our database.
It's ok, not an issue with that. Anyways thank you for your time.
Thank you for consulting us.