Hello.
Hello, how may I assist you today?
I need to cancel my existing reservation, which is done recently. Can you please help me out?
Sure, I will help you. Can I know your name?
Thank you for considering my request. Myself Johnathan Young.
Please wait for a while.
Sure, I will wait for your response.
Thanks for waiting, there is no active reservation found on your name.
That's ok, no problem, anyway thank you for the information.
Thank you for choosing us.