Hello.
Hello. What service that you are looking from our agency?
Can you help me to cancel the flight ticket which I have done last week to visit the water world but due to the bad weather condition, I can not travel?
Sure, I will help you in cancelling of your ticket.
Thank you.
Can I know your name to check your previous reservation status?
Sure, you can check my reservation on the name of Ashley Rodriguez.
Please be on hold to check.
Sure.
There is no reservation found on your name in our database.
Ok, no problem. Thanks for your help.
Thank you for approaching us, have a great day.