Hi.
Hello, welcome to flight booking agency. How may I help you?
Actually, my interview has been postponed, can you please help me to cancel my recently done reservation?
Sure, we provide cancellation services also. May I know your name to check the existing reservation details?
Sure, my name is James Williams here.
James, there is no reservation found under your name.
That's fine. Thank you for your information.
Thank you for choosing us.