Hello.
Hello.
Scott Smith here.
How may I assist you Scott?
By mistakenly I was made a wrong reservation.So I want to change my reservation. Can you please help me for that?
Sure, I will help you with that.
Thank you.
Please wait a moment to check your previous reservation status.
Ok.
Thank you for being on hold. We regret that, there is no reservation found with your name in our records.
Thank you for the information.
Thank you for approaching us, have a great day.