Hello.
Hello. How can I help you?
I want to change my existing reservation due to some health issue. Can you help me?
Sure, I am here to help you for this. Let me check your reservation status in our records.
Thank you.
For changing the reservation. May I know your name please?
Yes, I am Katherine King.
Please wait for a while.
Sure.
Sorry to inform, no reservation is found with your criteria.
Ok, not an problem. Thank you for your information.
Thank you very much for reaching us.