Hi.
Hello. How may I assist you today?
Can you help me to book a flight from PHX to MSP?
Sure, I will help you. Please help me with your planned travel dates.
My travelling dates are Mar 14 and 16.
May I know with your name please?
My name is Amy Taylor.
Do you need a break in your journey?
Yes, I need.
Please help me with your class preference.
I prefer business class.
Do you have any other preferences in your journey?
No.
Please allow me a minute.
Ok.
Amy Taylor, I am really sorry to inform you that there are no flights available for your journey.
No issues, thank you for your time.
Thank you for reaching us. Have a great time.