Hello.
Hello. How may I help you?
I'm Joseph Walker. I have to change my recent reservation, as my scheduled examination dates has been postponed.
Sure, please wait for a moment to check your details.
Sure.
Sorry to inform you, there is no reservation found on your name in my records.
That's ok, no issues.
Thank you for choosing us, have a nice day.
Anyways, thank you for the information.
Welcome.