Hi, I am Melissa Edwards.
Hello, how may I provide assistance to you?
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
Sure, we are here to help you.
Thank you.
Please wait for a while.
Ok.
Thank you for waiting. Sorry we couldn't find any reservation with your name.
Ok, no issues. Thanks for the help.
Thank you for reaching us. Have a good day.