Hello.
Hello. How may I help you?
I would like to cancel my reservation which is under my name. Can you please help me with that?
I will help you with that please share your name to proceed further?
My name is Benjamin Nelson.
Please wait for a while.
Sure, take your time.
 Benjamin Nelson sorry, no reservation found in our database.
Ok, no issues. Thank you for checking.
Thank you for choosing us.