Hello.
Hello, how can I support you now?
Owing to an emergency, I want to change an existing reservation. Could you please help me in changing the reservation?
Sure, we are here to help you. May I know your name please?
I am Jerry Adams.
Thanks for your name, please wait.
Sure. Not an issue.
Thank you for waiting, no reservation was found on your name to change.
Thank you for your information.
Thank you for choosing us.