Hello.
Hello, how can I be a help for you?
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
Sure, may I know your good name please?
Sure, my name is Kathleen Adams.
Please wait for a moment.
Sure, take your own time.
Sorry, there is no reservation found on your name in our database to change.
That's ok, thank you for giving the information.
Thank you for approaching us.