Hello.
Hello. How may I help you?
I want to cancel my recent reservation, due to an health issue. Can you help me?
Sure, I am here to help you. Can I have your name to check your ticket status?
Sure, I am Christopher Lopez.
Ok, please give me a minute.
Ok.
Sorry for the trouble, there is no active reservation found with your name in our system data to cancel.
Ok, no problem. Thank you for your information.
You are most welcome.