Hello.
Hello.
I am David Carter.
How can I assist you?
I need to amend my reservation, can you help me out please?
Yes, may I know your travel dates? I will amend if I find.
Can you check my any active reservation?
Ok, please wait a moment.
Sure.
Thank you for waiting and I could not find your name in our reservation records.
That's ok, no problem. Thank you for checking.
Thank you for connecting our agency.