Hi.
Hello. How can I aid you?
I want to change my reservation, can you help me with that?
Sure, please allow me a moment to check for your previous reservation status is active or not. Please provide me the name.
Jacob Martin here.
Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to amend it.
That's ok, no issues. Thank you.
Thank you for reaching us.