Hello.
Hello, good morning. How can I assist you now?
A very Good Morning. I had reserved a ticket for me in the month of September, but my trip has been postponed. So, I need to change my reservation.
Ok, may I know your name please?
I am Robert Perez.
Please wait for a while Robert.
Sure.
Thank you for your patience, there is no reservation found on your name.
It's fine. Anyway, thank your for your help.
Do you want to have any more help from me?
No thanks.
Thank you for choosing us, have a nice day.