Hi.
Hello. How may I guide you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I will help you with that. May I know your name please?.
Sure, my name is Andrew Gonzalez.
Please wait for a minute.
Ok.
I am sorry to say that there is no reservation found under your details.
That's ok, thank you.
Thank you for reaching us.