Hi.
Hello. How may I assist you today?
I want to cancel my recent reservation. Can you please help me out?
Sure, can you please mention your name.
Myself Carolyn Clark.
Please hold a moment, let me check with your active reservation?
Ok, I will wait.
Sorry, there are no active reservations on your given name to cancel.
Ok, thank you for your information.
Thank you for reaching our service.