Hi,.
Hello.
I am Nancy Anderson.
How may I serve you today?
Owing to any emergency I need to cancel my reservation. Will you help me in cancelling my reservation?
Sure, I am here to help you. Please give me a minute.
Thank you. Sure.
Sorry, there is no reservation found on your name.
Ok, thank you for the information.
Thank you for availing us, hope to serve you better next time.