Hi.
Hello. How may I assist you?
This is Kathleen Scott. I would like to cancel my recent reservation, can you please help me with that?
Sure, I am here to help you.
Thank you.
Please wait a moment, I will check the status of your reservation.
Sure.
Kathleen Scott, no reservation has been found on your name in our records.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.