Hello.
Hello, how may I aid you today?
I made a reservation earlier in low cost airline but now I want to travel in normal cost airline. Can you help me in changing my reservation?
Sure, may I know your name please?
I am Gregory Lee.
Please wait for a moment.
Sure.
Sorry Lee, there is no reservation found as per your name in our database.
Ok, no issues. Thank you.
Thank you for reaching us with a query.