Hello, I am Amanda Martin.
Hello, how may I oblige you today?
Due to some emergency meeting I need to cancel my reservation. Can you help me cancelling my reservation?
Sure, I am here to help you.
Thank you.
Please wait for some time.
Sure.
Thanks for waiting, there is no reservation found on your name.
No problem, thank you for the information.
Thank you for reaching us, have a good day.