Hello. I am Steven Turner.
Hello, how may I oblige you today?
As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation. Can you please cancel my reservation?
Sure, I will help you with that.
Thank you.
Please wait for a couple of minutes.
Sure.
Thanks for waiting, no active reservation was found on your name in the database.
Ok, thank you for providing information.
Thank you for reaching us.