Hello.
Hello.
I am Virginia Roberts.
Welcome to flight booking agency Roberts.
I want to change my existing reservation, can you please help me with this?
Sure, I will help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Sure, take your time.
We regret to inform you that, there is no reservation on your name in our records.
Ok, no problem. Thank you for your time.
Thank you for reaching us, hope you have a great day.