Hello.
Hello, how can I help you now?
My name is Alexander Nelson.
OK.
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, I can help you with that.
Thank you.
Please wait, i will find your reservation and cancel it as per your request.
Ok.
Sorry, I regret that there is no reservation found on your name.
That's ok, thank you for checking.
Thanks for consulting us, have a nice day.