Hello, my name is William Taylor.
Hello, how may I aid you?
Ok, please help me with the cancellation of the reservation I had done a week ago.
Sure, we are here to help you. Please wait for a while.
Ok, thank you for positive response. I will wait.
Sorry to inform you that there is no reservation found on your given name.
That is ok, thank you for the information provided.
Thanks for reaching us, have a nice day.