Myself Kimberly Green.
Hello Green. How may I aid you?
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
Sure, I will help you Kimberly. Just give me a moment, I will inform.
Ok.
No previous reservation found on your name Kimberly Green. Do you want to know anything else from us?
Not a problem. No, thank you for your time.
Thank you for reaching us, have a great day.