Hello, I am Frank Phillips.
Hello, how can I assist you today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I will help you with cancellation. Please wait for a moment.
Thank you.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No problem, thank you for the information.
Thank you for visiting us, we hope see you again.