Hi.
Hello, how may I aid you today?
Jerry Garcia here. I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it  got postponed. Can you please change it?
Sure, we are glad to help you. Please wait for a while.
Ok.
Sorry to say that, there is no active reservation found on your name.
That's ok, thank you.
Thank you for opting us.