Hello.
Hello.
Can you please assist me to change my reservation?
 Sure, I will help you. Please help me with your name.
My name is Sarah Rodriguez.
Please allow me a minute.
Sure.
Sarah Rodriguez, I am really sorry to form you that there is no booking found on your name.
Ok, not a problem. Thank you for informing me.
Thank you for understanding. Thank you for reaching us. Have a great time.