Hi.
Hello. How can I assist you today?
I want to cancel my reservation due to health problem, can you help me?
Sure, I will help you with cancelling your reservation. May I know your good name for verification?
Myself Richard Garcia.
Ok, please be hold on for a moment.
Ok.
Thank you for your patience. Sorry Garcia, your reservation has not found in reservation list to cancel.
No problem. Thank you for checking.
My pleasure. Thank you for choosing us. Have a good day.