Hello.
Hello, how may I get off to you?
I am Janet Rodriguez and I just wants to cancel my reservation, due to having some health problems. Can you help me in this?
Ok, I can help you with that.
Thank you.
Please give me a moment. I will check the status and revert you.
Sure.
We did not find any reservation on your name.
Fine, no problem.
Thank you for choosing our service.