Hello.
Hello, how may I help you today?
Can you please help me to change my existing reservation?
Sure, we are happy to help you.
Thank you.
Can I know your good name please?
Please check my reservation on the name of Margaret Harris.
Please wait a minute.
Sure, I will wait for your response.
Sorry, there is no reservation found on your name to change.
Ok, thanks for your response.
Thank you for approaching us.