Hello.
Hello. How may I assist you?
I want to cancel my reservation, due to some problems I am unable to travel those dates, can you please cancel my reservation?
Please provide your name to find a reservation, which you have done before.
Sure, my name is Brenda Gonzalez.
There is no reservation found on your name.
Oh! It's ok no problem. Thank you for your information.
Ok, thanks for contacting us.