Hi.
Hello.
Linda Jones here.
How can I assist you today?
I want to change my reservation due to my brother's accident, can you help me?
Ok, sure I will check for your reservation. Please stay in online for a while.
Ok, please check it soon.
Sorry Jones, I did not find any reservation with your name in my database to change.
Ok, no issues with it. Thank you for checking with my previous reservation. Thank you for assisting me.
Most welcome.