Hello.
Hello, how may I assist you?
I have to change my ticket reservation, can you please help me?
Yes, may I know your airport codes please? Sure, may I know your name please?
Sure, my name is Jennifer Taylor.
Ok, wait a minute please.
Sure, take your own time.
I have checked in the flight reservations, but I am sorry to say that there is no flight reservation on your name to change it.
Ok, no issues with that one. Thank you for that one.
Thank you.