Hi.
Hello, how may I serve you today?
Can you please help me to cancel my recent reservation?
Sure, we are here to help you. May I know your good name please?
Joseph Clark here.
Please wait a moment.
Ok.
We found a reservation on your name. Shall I proceed to cancellation?
Yes, please proceed.
Your ticket has been cancelled.
Ok, thank you.
Thank you for reaching us.