Hello.
Hello, how can I help you?
I am Elizabeth Brown. Please help me to cancel my reservation because I may not reach the airport in time. Can you help me?
Can you share your travelling dates with me? Ok, wait for a moment please.
Ok, wait a moment.
Elizabeth Brown, no reservation was found by your name.
That's ok, not a problem. Thank you.
Sorry for the inconvenience. Have a great day.