Hi.
Hello. How may I help you out?
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Sure, I will help you in cancelling the ticket. May I know your name please?
Sure, my name is Lisa Johnson.
Sorry, there are no reservations found in our database.
Ok, not an issue. Anyways, thank you for your service.
Thank you for reaching us.