Hello.
Hello, how can I give assistance to you?
Can you please help me in cancelling my recent reservation?
Sure, we are glad to help you with cancellation.
Thank you.
May I know your name, to proceed further?
I am Katherine Phillips.
Ok, please wait for a while.
Sure.
Sorry to tell you that, there was no reservation found on your name to cancel it.
Its ok, thank you.
Thank you for availing us.