Hello.
Hello. How can I assist you today?
I want to change my existing reservation due to bad weather conditions. Can you please help me with this?
Sure, will you mention your name for checking the reservation status?
I am Donna Roberts.
Please give me a moment.
Sure.
Thanks for waiting, there is no reservation found under your name.
Ok, not an issue. Thank you for the information.
Welcome, have a great day.