Hello.
Hello, how can I help you today?
 I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, I am mirthful to help you. May I know your name please?
Myself Janet Davis.
Thanks for your name, please wait.
Ok.
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
Thank you so much.
Thank you for opting us.