Hello.
Hello. How can I assist you?
My name is Shirley Miller. Can I know if you can cancel the reservation which I had done recently?
Yes, I can help you with that. Please, wait a minute.
Ok, please take your time.
Thank you for waiting, I found a reservation on your name. Shall I cancel it?
Yes, please take your time and cancel.
Your ticket has been cancelled successfully.
Thank you for assisting me.
Thank you for approaching us.