Hi.
Hello, how can I help you?
I want to change my existing reservation due to some health issues, can you please help me with this?
Sure, we are here to help you.
Thank you.
May I know your name please?
Sure, my name is Jerry Lewis.
Ok, please be on hold.
Sure.
Thanks for being on hold, there is no reservation found on your name.
Ok, no issues. Thank you.
Thank you for approaching us, have a nice day.