Hello.
Hello. How can I assist you today?
I want to change my reservation, due to some problems I am not unable to travel those dates so can you please change my travel dates?
Sure, may I know your name to check for the previous reservation?
Sure, my name is Steven Wilson.
Please allow me a moment to check for the previous reservation.
Ok.
Steven, there is no reservation found under your name.
Oh! It's ok no problem. Thank you for your information.
Thank you for contacting us.