Hello.
Hello, how may I help you?
As my tournament got postponed, can you help me to change my existing reservation?
Yes, definitely. May I know your good name please?
Sure, my name is Rebecca Evans.
Please wait for a while because I need to check your existing reservation details to do modification in that.
Ok.
Evans, there is no reservation found under your name in our records.
Ok fine, thank you for the information.
Welcome, thank you for choosing us.