Hello.
Hello. How may I aid you today?
I want to change my recent reservation, because my friends are planning for some other trip. Can you alter my ticket?
Sure, I will help you with that.
Thank you.
May I know your name for checking your previous reservation status?
My ticket is booked with name Ronald Nelson.
Ok, give me a moment, I will check your previous reservation.
Ok, take your time.
There is no previous reservation available on your name Ronald Nelson.
It's ok, no issues.
Do you want to know any thing else from us?
No, anyway's thank you for searching.
Thank you for contacting us, have a nice day Ronald.