Hello,.
Hello. How may I serve you for the day?
I am Susan Harris. Can you please cancel my reservation, due to an emergency?
Sure, I am here to help you.
Thank you.
Please wait for a while. I will check your status and revert you.
Sure.
Thanks for waiting, we did not find any active reservation on your name in our data.
Ok, no issue. Thank you.
Thank you for choosing us.