Hello. I am Brian Nelson.
Hello, how can I guide you for today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Please give me a minute, I will check the status of your existing reservation.
Ok, take your time.
Sorry, there is no reservation found under your name to cancel.
That's ok. Anyways, thank you for your help.
Thank you for contacting us, have a nice day.