Hello.
Hello, how can I guide you for today?
I need to change my recent reservation, can you please help me?
I will help you with that.
Ok.
May I know your name?
Myself Barbara Jackson.
Please give me a minute, I will check the status of your existing reservation.
I will be waiting for your response.
Sorry, there is no reservation found under your name in our database.
That's ok, thank you for the information.
Thank you for contacting us, have a nice day.