Hi.
Hello, how best I can support you today?
I want to change my existing reservation due to postpone of my exams. Can you help me in that?
Surely, I will help you out.
Thank you.
May I know your name to track your details?
Myself Sarah Roberts.
Thanks for your name, please wait.
Sure.
Thank you for waiting, no reservation was found on your name to change.
Ok, no problem. Thank you.
Thank you for choosing us.