Hi.
Hello, how may I guide you today?
I want to change my existing reservation due to postpone of my exams. Can you please help me in that?
Sure, we are here to help you.
Thank you.
May I know your good name please?
Alexander Carter here.
Please wait a minute.
Ok.
Sorry, there is no reservation found on your name to change.
Ok, not an issue. Thank you.
Thank you for contacting us.