Hi,.
Hello. How can I oblige you?
Please cancel my recent reservation owing to an emergency.
Sure, may I know your good name to check the reservation on your name?
My name is Kenneth Harris.
Please wait for a moment, I will check and revert to you.
Ok.
Thank you for waiting, there is active reservation found on your name.
Please cancel reservation.
Your ticket has been cancelled successfully.
Thank you.
Thank you for availing with us.