Hello.
Hello.
I am Jessica Jones.
Do you need any help from our travel agency?
I just want to change my existing reservation, due to sudden demise of my grandfather. Can you please help me?
Sure, I am here to help you with that. Can you please wait a minute?
Ok, I will wait for your response.
Sorry to inform you, there is no active reservation on your name in our database to change the details.
That's ok. Thank you for your information.
You are welcome. Thank you for reaching our travel agency.