Hello.
Hello. How can I help you?
Can you please help me to cancel my reservation?
Sure, I can help you. May I know your name?
My name is Lisa White.
Thank you. Please wait for a while, let me check your reservation status.
Sure.
Sorry, there is no reservation found under your name in our database.
Ok, not a problem. Thank you.
You are welcome and thank you for choosing us.