Hi.
Hello.
Brian Jackson here.
Jackson, how can I help you?
I would like to cancel my recent reservation due to my son's health issues, can you help me out?
Sure, I will do that for you. Please wait for a moment.
Ok, take your own time.
Jackson, I did not find any reservation under your name in our database.
Oh! That's sad to know, thank you for checking anyways.
You are welcome and thank you for contacting us.