Hello.
Hello. How can I aid you today?
My name is Debra Martinez.
Glad to meet you Debra Martinez.
Please modify my reservation which my friend had done recently.
Sure, I am here to help you. Hold on for a moment. Let me check.
Ok, I will wait for you.
Sorry Debra Martinez, there are no flights reserved on your given dates formerly.
Ok, thank you for assisting me.
Welcome, thank you for choosing us. Have a great day.