Hello.
Hello, how can I help you today?
I am Laura Johnson. Due to some emergency problem, I need to cancel my reservation.
Ok.
Can you please help me?
Sure, I will help you.
Thank you.
Please wait for a moment, I will check your reservation.
Sure.
Thank you for being patience. I am here to inform you that, there is no reservation found on your name.
It's ok, thank you for the information.
Thank you for approaching us.