Hello.
Hello, how may I serve you at this moment?
I need to cancel my recent reservation due to some health issues, can you help me?
Sure, we are here to help you. May I know your name please?
Thank you. Patricia Walker here.
Ok, please be on hold.
Sure.
Sorry to inform you that, we did not find any reservation against your name.
Ok, no issues. Thank you for the information.
Thank you for choosing us.