Hello.
Hello, how can I serve you today?
I made a reservation earlier to meet my project manager. Appointment has been postponed due to some issues. Can you please change my existing reservation?
Sure, may I know your name for changing?
I am John Hernandez.
Ok, please wait for a while.
Sure.
Sorry, no reservation found done previously on your name.
It's not a problem. Thanks for your information.
Thank you for picking us.