Hello.
Hello.
My name is Raymond Brown.
How can I assist you today?
Due to some health issues, I couldn't travel. Can you please change my existing reservation?
Sure, Definitely I'll help you in that. Please be on hold while I'll check your reservation status.
Sure.
Brown, there is no reservation found under your name to do changes in that.
Its ok, no issues. Thank you for the information.
Thank you for choosing us.