Hello, Timothy Martin here.
Hello. What can I do for you today?
My friend expired in a car accident, so I will not be able to visit Washington to meet my client.
Oh! so sad to hear.
Could you help me to change my reservation?
Sure, I will help with that. Please wait for a minute to check the reservation details.
Sure, take your time.
Sorry, I cannot find any reservation under with your name.
No problem.
Do you want any other help from me?
Thank you for assisting me.
It's my pleasure, take care about yourself.