Hi.
Hello.
I am Ruth Nelson.
Ruth, how may I aid you?
Actually, I have some business meeting this weekend. Can you please help me in cancelling the reservation?
Sure, please give me a moment to check your ticket status.
Sure, I will wait for your response.
Sorry, no reservation is available by your name.
Not a big deal, anyhow thank you very much for your service.
Thank you for reaching us.