Hello. I am Jonathan Lewis.
Hello Lewis, how can I aid you?
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
Sure, I will help you. Please wait, let me check your reservation status.
Ok, take your own time.
Lewis, I have not found any reservation under your name in our database.
That's ok. Anyways, thank you for your help.
You are welcome and thank you for choosing us.