Hello,.
Hello, may I know your name please?
I am Angela Carter.
How can I assist you?
My friend birthday party place has been changed to Philadelphia. Can you please change my existing reservation?
Sure, Please hold for a minute.
Ok.
Thanks for waiting, There is a reservation found on your name. Please provide me your new travelling details?
Ok, My travelling dates are from 03/22 to 03/24.
May I know your airport codes?
My codes are from JFK to PHL. I need a direct flight.
Do you have any price limit?
Yes, 200 is my limit.
I am sorry to say there is a connecting flight.
Ok, no issues.
UA airline, flight number 1021. Shall I proceed?
No, Do not proceed with the booking.
Thanks for reaching out us, have a great day.