Hello.
Hello, how may I assist you?
Actually  my Snooker's Competition is postponed, so that I want to change my existing reservation, can you help me?
Sure, I will help you out.
Ok.
Please provide me your name to check the previous reservation.
Sure, my name is Laura Davis.
Please wait a moment.
Sure.
No reservation found on your name. Sorry for that.
Ok, no issues. Thank you for your information.
Thank you for reaching us.