Hello.
Hello, how may I help you today?
I am Rebecca Taylor. As my business trip has been cancelled, can you help me in cancelling my reservation.
Sure, I will help you with that. Please wait for a moment, while I search for the reservation on your name.
Sure.
Thanks for waiting, Sorry I did not find the reservation on your name.
Not an issues, thank you for your quick response.
Thank you for reaching us, have a nice day ahead.