Hello.
Hello. How can I aid you today?
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Sure, I will help you with that.
Thank you.
May I know your name for further process?
Sure, myself Brian Edwards.
Please wait a moment, I will check your reservation status.
Sure, take your time ti check.
There is no previous reservation available in your name Brian Edwards.
Oh! It may not be booked properly due to server issue. Anyway , thank you for your time.
Thank you for visiting us, have a good day Brian Edwards.