Hello, I am Nicole Lopez.
Hello, how may I assist you now?
I want to cancel my reservation, can you help me with it?
Sure, I will help you with that. Please wait for a moment, while I search for the reservation.
OK.
Thank you for the information, sorry there is no reservation found on your name in our system data.
No problem, thank you.
Thank you for reaching us, we hope see you again.