Hello.
Hello. How may I assist you today?
I would like to change my reservation due to bad weather condition at my destination location, can you please help me out with that?
Sure, may I know your name to check with the details.
Thank you. Myself Jonathan Nelson.
Please wait a moment.
Sure.
Sorry, there are no active reservations on your name to change.
That's ok, no problem. Thank you for checking out.
Thank you for reaching our service.