Hello. I am Stephanie Perez.
Hello, how may I best oblige you today?
I just want to change my existing reservation, due to sudden demise of my grand mother. Please help me out.
Sure, I can change your reservation right now. Before that, Can you please forward your journey dates?
My travelling dates are from 10/08 to 10/10.
Ok, may I know your boarding and landing airports with codes?
I want to fly from MCO to PHL.
Do you prefer any way station in between journey?
I need a stopover.
Ok, hang on for a moment I will check the availability of the flight and get back to you.
Ok.
We have found a connected flight with Delta airlines, flight number 1019 and the fare of 100. Shall I proceed for booking?
Please go with booking.
Your ticket has been confirmed.
Thanks for the reservation.
Thanks for contacting us, have a nice journey.