Hi.
Hello, how may I assist you?
Could you please change my existing reservation due to postpone of my trip?
Sure, will you please let me know your name?
My name is Linda Thomas.
Ok, let me check the current status and revert you.
Ok.
Thanks for waiting, there is no reservation found active under your name in our data base.
Not a problem, thank you for the information.
Thank you for picking us.