Hello.
Hello. How may I assist you?
I want to cancel my recent reservation due to bad weather condition, can you please help me with that?
Sure, I will help you in flight ticket cancellation. May I know your name please?
My name is Katherine Gonzalez.
Wait for a moment please.
Sure.
I have searched online but I could not find your flight reservation to cancel it.
Not an issue, thank you.
Thank you.