Hi.
Hello. How can I help you today?
I want to cancel my reservation because of some issue. Can you please help me out?
Sure, I will help you with that.
Thank you.
May I know your name for further process?
My name is Virginia Nelson.
Ok, please wait a moment. There is no previous reservation found on your name Virginia Nelson.
No problem, thank you for the information.
Thank you for reaching us, have a nice day.