Hello.
Hello. How can I help you?
I made a reservation earlier to attend a meeting. It has been cancelled because we had a Skype meeting. Can you please cancel my recent reservation?
Ok, I will help you in cancelling the ticket. May I know you  name?
My name is Kenneth Jackson.
Please wait for a while.
Sure.
Sorry there is no reservation found on your name.
No worries. Thanks for your quick response.
Thank you for approaching us.