Hello.
Hello. How may I assist you?
I want to change my reservation, due to some problems I am unable to catch that flight, can you please change my reservation?
Sure, I will help you.
Thanks.
May I know your name please?
Sure, my name is Andrew Brown.
Please wait a moment.
Ok.
Brown, no reservation has been found on your name.
Oh! It's ok no problem. Thank you for your information.
Thank you for approaching us.