Hello.
Hello, how can I help you today?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I am here to help you with that.
Thank you for your response.
Can you please share your name?
Sure, my name is Pamela Hernandez.
Sorry, there is no active reservation found on your name.
Oh! It's ok, no problem. Thank you for your information.
Thank you for reaching us, have a nice day.