Hi.
Hello. How may I assist you?
Laura Collins here.
Good evening, Collins.
I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
Ok, please hold on a minute. I will check your reservation status. Thank you for waiting. There is no reservation found with your details, Collins.
It's ok, not an issue. Thank you.
Thank you for choosing us.