Hi.
Hello.
I am Raymond King.
How may I help you at this moment?
Can you help me in changing my recent reservation, as my exam is postponed?
Sure, I am here to help you. Please wait for a moment to check your details.
Ok.
Sorry to say, there is no any active reservation found on your name.
No issue, thank you for checking.
Thank you for reaching us, have a nice day.