Hello.
Hello. How may I assist you at this moment?
Due to bad weather, I want to change my reservation. Can you help me?
Sure, I will assist you with that. Can you please mention your name for checking your previous reservation status?
Cynthia Garcia here.
Ok, please hold on a moment.
Sure.
There is no previous reservation available under your name.
No issue, Thanks for the information.
Thank you for reaching us.