Hello.
Hello, how can I help you?
Due to an emergency, I have to cancel my flight ticket, can you do that one for me?
Please share your name.
Sure, I have booked the ticket on my name Stephanie Hernandez.
There is no reservation on your name in our database.
Ok, I think it might be cancelled nu some of my family member. Anyways, thank you for your help.
Thank you for opting us.