Hello.
Hello.
I am Melissa Wilson.
Melissa Wilson, how can I assist you for the day?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I am here to help you with that changing.
Thank you.
Please wait for a moment, let me check your previous reservation status.
Sure, take your time.
Sorry to tell you that, there is no active reservation found with your name to change it.
That's ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us, have a great day.