Hi.
Hello, how can I help you today?
Please help me with cancelling my recent reservation.
Sure, Let me know your name to check your reservation?
Sure, I am Kenneth Perez.
Ok, please wait a moment.
Ok, take your time.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
It's ok, thanks for checking.
Thank you for choosing us.