Hello.
Hello, how can I support you?
 I am Scott Garcia want to cancel my reservation due to prepone of my meeting with my manager. Can you help me in cancelling?
Sure, we are here to help you. Please wait a moment, I will track your details and let you know the status.
Ok.
Scott, we found a reservation on your name. Are you sure to cancel it?
yes, please cancel my reservation.
I have cancelled your reservation successfully.
Thank you for your help.
Thank you for reaching our service.