Hello.
Hello. How may I assist you?
I want to change my recent reservation as I need to attend a urgent meet in my home city, help me in changing my reservation.
Sure, I will help you. To check the reservation list process we need your name, can you please share me your name?
I am Kenneth Wilson.
Kenneth Wilson please wait a moment, I will check the reservation list and get back to you.
Sure.
We are tried lot of times but unfortunately we could not found any reservation on your name.
That fine, I think I have made my reservation in other agency. Any way thank you for your effort.
You welcome, thank you so much for choosing our agency.