Hello.
Hello, how may I assist you today?
I want to cancel my recent reservation, can you please help me out?
Sure, we are here to help you. May I know your name to proceed further?
Sure, my name is Melissa Green.
Ok,  please wait for a while.
Ok, take your time.
Thank you for your time, sorry no reservation found on your name.
It's ok, thank you for the information.
Thank you for opting us.