Hi.
Hello. How can I aid you today?
I need to change my reservation due to urgent meeting, can you help me?
Sure, I am mirthful to help you with that. May I know your name please?
I am Emily Walker.
Please wait for a moment, let me check your previous reservation status.
Sure.
Sorry to say that, there is no active reservation found on your name in our database to change.
That's ok. Thank you for your service.
Thank you for contacting us, have a great day.