Hi.
Hello, how can I assist you?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, I am here to help you with that, can I know your good name to proceed further?
Janet Perez here.
Sorry, we found no reservation on your given name.
That's ok, thank you for your help.
Thank you for reaching us.