Hello.
Hello.
I am Donna Mitchell.
Donna Mitchell, how can I assist you for the day?
There is an emergency case which came to hearing on the dates which I have planned to enjoy in my holidays in my home town, so I am unable to travel the trip due to this one. Can you please help me in changing my flight ticket?
Sure, I will help you in changing your reservation.
Thank you.
Please hold for a momrnt.
Sure, I will wait.
Sorry to tell you, there is no reservation found with your name in our reservation list.
Ok, that's fine. Thank you for providing your information.
Thank you for reaching us, have a great day.