Hello.
Hello. How may I help you?
Actually I have booked a flight ticket to Philadelphia but suddenly I got a call to attend an important meeting. So, I decided to change the trip dates. Can you please help me in changing the ticket?
May I know your name please?
Thank you for considering my request. My name is John Hernandez.
Sorry, there is no reservation matching with your name in our portal to make changes further.
It's ok, not an issue with that. I will check my mail once again and I will contact you. Thank you for checking.
Most welcome.