Hello. I am Kathleen Collins.
Hello. How can I assist you?
Owing to an emergency, I need to cancel my recent reservation. Can you help me out?
Kathleen Collins, can you give me a moment to check please.
Sure, take your time.
Just now I checked with your booking but no reservation was found.
That's ok.
Thank you for reaching us.
Thank you for your help.
Have a nice day.