Hello.
Hello, how can I assist you now?
I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, I will help you with that.
Thank you.
May I know your good name?
Myself Sarah Turner.
Please wait for a while.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no problem. Thank you for checking out.
Thank you for visiting us, we hope see you again.