Hello.
Hello, how may I assist you today?
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that?
Sure, may I know your good name please?
My name is Jennifer Carter.
Ok, please wait for a moment.
Sure.
Thanks for waiting, no reservation found with your name to cancel.
Ok, no problem. Thanks for your information.
Thanks for opting us, have a nice day.