Hello.
Hello, how can I amend you for the day?
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you help me with that?
Sure, will you clarify me weather to cancel or change the reservation?
Sure, I would like to change my recent reservation.
May I have your name please?
Sure, you can check the reservation on the name of Christine Edwards.
Ok, give me a minute.
Sure.
Sorry, no reservation found on the name Christine Edwards.
Ok, no issue. Thanks for your help.
Thank you, have a nice day.