Hi.
Hello, how can I help you now?
I'm Kimberly Roberts.
Ok.
I need your help in cancelling my recent reservation, as I have an important work to do here on my planned journey dates.
Sure, I will help you with that. Sorry Kimberly, there is no reservation found on your name.
Oh! That's ok. Thank you for your service.
Thank you for approaching us, have a great day.