Hi.
Hello. How may I assist you?
I am Jeffrey Jackson. I am unable to travel right now due to health issues, so can you help me for cancelling my recent reservation?
Sure, I am here to help you. Please wait for a moment to check your details.
Ok, I will wait for your response.
No reservation found on your name. Sorry for inconvenience.
Oh! It's ok, no problem.
Thank you for choosing us, have a nice day.
Thank you for your information.
You are welcome.