Hello.
Hello, how may I assist you?
I want to cancel my past ticket, can you please assist me to do that?
May I know your good name?
I am happy for your quick response. My name is Amy Adams.
Ok, please wait a minute.
Sure, I will wait for your response.
Thanks for waiting, there is no active reservation on your name.
It is sad to hear from your end. Anyways thank you for spending your time.
Thank you.