Hello. I am Helen Campbell.
Hello, how can I assist you?
I need to change my reservation as my plan to go for heritage tour got postponed. Can you help me?
Sure, I am here to help you.
Thank you.
Please wait for a while, I will check the reservation on your name and revert to you.
Sure.
Thank you for your patience, There was no reservation found on your given name.
That's Ok, thanks for your response.
Thank you for opting us.