Hello.
Hello. How may I assist you today?
How can I know if you can change my reservation which I had recently?
I will be helping you with the previous reservation, can you please mention your name?
My name is Joseph Lewis.
Please wait a moment.
Ok, please take your own time.
Sorry, there are no active reservations on your given name to change.
That is ok, thank you for the help in providing the information.
Thank you for reaching our service.