Hello.
Hello. What assistance do you need from our agency?
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I can help you to cancel your ticket. Can you please tell me your full name to check the ticket status?
Mark Thomas here.
Ok, please give me a minute.
Sure.
Sorry to inform you that, there is no active reservation found with your name in our database.
Ok no problem, thank you for your services.
You are welcome. Thank you for choosing us.