Hello.
Hello, how can I help you today?
I need to change my reservation as my plan to go for historical tour got postponed. Can you help me?
Sure, I am gleeful to help you with that. Can you please share your name?
I am Pamela White.
Please hold on for a while.
Sure.
Sorry to notify, there is no reservation found on your given name.
That's Ok, thanks for your response.
Thank you for reaching us, have a nice day.