Hello.
Hello. How may I assist you?
Due to some urgent meeting, I am planning to cancel my reservation. Can you please help me for this?
Sure, I am here to help you out. May I know your name please?
Myself Stephanie Robinson.
Wait a moment please.
Sure, I will wait for your response.
Stephanie Robinson, we haven't found any under your name in our database.
Not a big deal, anyhow thank you very much for your kind information.
Thank you for choosing us.