Hi.
Hello, how can I help you today?
Would it be possible to change my reservation, which I have done with my name?
Sure, I'm always here to help you. Can you please provide your good name?
My name is Amanda Scott.
Ok, Please stay online, I will check the previous list and revert to you.
Ok.
Thanks for remaining so positive. We are sorry to say that, there is no active reservation found on your name.
That's ok, thank you for response.
Thanks for reaching us.