Hello.
Hello. How can I help you?
I want to cancel my previous reservation which I have made a week ago, can you help me?
Can you please tell your name to check your reservation status?
Sure, myself Paul Taylor.
I found your reservation, shall I proceed with cancelling your reservation.
Sure, you can proceed.
Your reservation is cancelled successfully.
Thank you for helping with my cancellation.
Thank you and have a nice day.