Hello.
Hello, how may I assist you?
Elizabeth Campbell here.
Nice to meet you Elizabeth.
Due to heavy rainfall in Boston, I'm not interested to travel. Could you please help me in cancelling my reservation?
Sure, hold on for a moment please.
Ok.
Sorry to say this Campbell, there are no reservation found on your name.
No problem, as I already wanted to cancel the reservation. Thank you for your time.
Thank you for reaching us. Have a great day.