Hello.
Hello, how can I assist you for the day?
I want to cancel my recent reservation, due to some health issue. Can you help me?
Sure, I am here to help you. May, I know your good name?
Thank you. Yes, I am Michelle Parker.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your given name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.