Hello.
Hello. May I know your name please?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation? I am Karen Jackson.
Sure, I will help you with that. Please give me a minute, I will get back.
Sure, take your time.
I am sorry to say that there is no reservation found under your details.
That's ok, not an issue.
Thank you for contacting us.