Hello.
Hello, how may I aid you for the day?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, may I know your name?
My reservation was done under the name Amy Jones.
Please wait.
Sure, take your time.
Sorry, there is no reservation found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.