Hello. I am Laura Lee.
Hello, how can I best support you now?
Due to some health issue, I am unable to travel. So, please cancel my existing reservation.
Sure, I am here to help you in that.
Thank you.
Please wait for a couple of minutes.
Sure, I will wait for your response.
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
Please, proceed.
Your ticket has been cancelled.
Thank you for your service.
Thanks for opting us, have a good day.