Hello.
Hello. How can I assist you today?
Can you please help me to cancel the recent ticket? Because my trip got cancelled due to some financial issues.
Sure, will you mention your name please?
Thank you for accepting my request. My name is Janet Campbell.
Please give me a moment.
Ok. Take your time.
Thanks for waiting, there is no reservation found under your name.
It's ok, not a problem. Anyways thank you for yorr time.
Welcome, have a great day.