Hello.
Hello. How should I assist you today?
I had done flight ticket booking last week to spend my holiday vacation with my family. But, due to some weather conditions I would like to cancel my booking which I have done. Could you please help me?
That's sad to listen but I will help you with cancelling. Please give me a moment.
Sure.
Thank you for waiting. May I know your good name for verification please?
I am Sandra Mitchell.
Sorry Mitchell, no reservation has found under your name for cancelling a ticket.
It's ok.
Thank you for reaching us.
Thank you.
You are welcome, have a good day.