Hello.
Hello, how may I serve you at this moment?
I want to cancel my recent reservation, due to ill health. Can you please help me?
Sure, we are here to help you.
Thank you.
Could you please provide your name to check your reservation status?
My name is Frank Jones.
Ok, please hold on for a moment.
Sure, take your own time.
Thank you for your time, sorry to inform you that, we could not find any reservation on your name to cancel your reservation.
No problem, thank you for checking.
Thank you for reaching us with a query. We hope to serve you again.