Hello.
Hello, how can I provide assistance for you?
As my plan to attend a seminar got postponed, I need to change my existing reservation.
Ok.
Can you please assist me with that?
Sure. May I know your name to check the previous reservation?
I am Larry Hall.
Please, wait for a while.
Sure.
Thank you for being patience, there is no reservation found on your name.
It's ok, not an issue. Thank you for the information.
Thank you for contacting us.