Hello.
Hello.
I am Joseph Nelson.
How can I assist you?
Can you aid me in cancelling my ticket? I am having an emergency.
Sure, i can help you with that. Please wait for a while.
No issues. Thank you for checking. You can take your time.
Joseph Nelson, there is no reservation found under your name to do cancellation.
No problem, thank you for checking.
Thank you for choosing us.