Hi.
Hello, how may I serve you today?
 I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it  got postponed. Can you please help me with it?
Sure, we are here to help you. Please provide your good name to check the reservation in the reservation list.
My name is Eric Gonzalez.
Please wait for a while.
OK.
Sorry we couldn't find any reservation with your name.
OK, no issues. Thanks for the help.
Thank you for approaching us.