Hello, I am Frank Moore.
Hello, how can I assist you?
Owing an emergency I want to cancel my recent reservation. Can you please give assistance to me?
Sure, please wait for a moment.
Ok.
Thanks for waiting, I found a reservation with your name. Shall I proceed to cancel?
Sure, you may proceed to cancel my reservation.
Your flight ticket has been cancelled.
Thank you for your support.
Thanks for choosing us.