Hi.
Hello, how can I provide assistance to you?
I need to cancel my reservation as I am not able to complete my trip due to my ill health. Can you help me with that?
Sure, we are here to help you. May I know your good name?
Thank you for considering my request. My name is Michelle Perez.
Ok, Please wait for a while.
Sure, I will wait for sometime.
Thanks for waiting, no active reservation was found on your name in the database.
Not a problem, anyways thank you for the information.
Thank you for choosing us.