Hello.
Hello, good evening.
Myself Michelle Thompson.
Thompson, how can I be a help for you today?
Will your please help me in amending my ticket reservation? As my friend has made a reservation with wrong details.
Sure, I'm mirthful to help you in that. Please be on hold for couple of seconds while I'll check your reservation is existing or not in our database.
Sure, I will wait for your response.
Thompson, there is no reservation found active under your name to do modifications in that.
Oh! That's ok. I will reconfirm with my friend once and get back to you.
Ok, that's better Thompson.
Anyways, thank you for your quick response.
My pleasure, thank you for utilizing our service. Have a great day.