Hello.
Hello, how may I help you today?
Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please help me with this?
Sure, I am here to help you. May I know your name please?
Sure, I am Virginia Wright.
Please wait for a moment.
Ok, I will wait.
There is a reservation found under your name, shall I cancel it?
Yes.
Ok, your reservation has been cancelled successfully.
Ok, Thank you for your help.
You are welcome.