Hello, I am Ryan Parker.
Hello, how can I aid you?
As the live match which I want to visit got postponed, Can you please change my reservation?
Sure, I will help you. Please wait for a while.
Ok.
Thanks for being with patience. I have checked in the reservation list to change your ticket, but could not find any reservation with your name.
It's ok, Thank you for your kind information.
Thanks for opting us.