Hello.
Hello. How could I serve you today?
I want to cancel my reservation as my adventure trip got cancelled. Can you please help me with cancellation?
Can I have your good name please?
Sure, Margaret Lewis is my name.
Just hold on a moment, let me check and revert to you.
Sure.
There is no reservation found with your provided name in our data base.
Ok, not an issue.
Thank you for choosing us.