Hello, I am Amy Jones.
Hello, how may I assist you?
Due to sudden changes in whether, I want to cancel my reservation. Could you please help me with that.
Sure. Please wait a minute, I will the reservation with your name to cancel it.
Ok.
Thank you for waiting, We are sorry to inform you that there is no reservation found with your specified name.
Thank you for your information.
Thank you for opting us, Have a nice day.