Hello.
Hello, how can I aid you today?
I just want to change my existing reservation due to my trip with my friends has been postponed. Can you please help me to change it?
Sure, I am glad to help you. May I know your name please?
Sure, my name is Gregory Williams.
Ok, please wait.
Sure.
Thanks for your time, no reservation was found on your name to change.
That's Ok, thanks for your response.
Thank you for availing us.