Hello.
Hello. How may I assist you today?
I am Thomas Nelson. Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Sure, I will help you. Please wait a moment to check your previous reservation status.
Sure, take your own time.
Sorry to inform you that, there is no reservation found with your name in our records.
That's fine. Thank you for your help.
Thank you for reaching us, have a great day.