Hi.
Hello, how can I help you?
I have made a reservation earlier to visit Kerry Park but due to heavy rain it got postponed as of now, so I want to change my reservation. Can you help me with that?
Sure, may I know your name please?
My name is Sarah Brown.
Please wait for a moment.
Ok.
Sorry, there was no reservation found with your name.
No problem, thank you for your information.
Thank you.