Hello, I am Emma Robinson.
Hello, what can I aid you at this moment Robinson?
As my manager did not approve my leave, I would like to change my reservation.
Yes, I will help you about it. Give me a moment to check the existing flight under your name.
Ok, take your time.
Sorry Robinson, there is no reservation under your name to change.
That's ok, thank you.
Ok, thank you for reaching out here. Hope you have a gleeful day ahead.