Hello.
Hello, how may I help you?
My name is Donna Moore. I want to do some modification in my existing reservation, can you help me for that?
Sure Moore, I can help you with that. Please wait a moment I will check your reservation status.
Sure, take your time.
Sorry to say, no reservation found under your name.
That's ok, thank you for checking.
Thank you for choosing us, have a nice day.