Hello.
Hello, how can I best support you now?
I need to change my existing reservation due to my exams has been postponed. Can you please aid me to change it?
Sure, I can help you in that.
Thank you.
May I know your good name please to track the details?
My name is Laura Robinson.
Ok, please wait for a while.
Sure.
We are sorry to say that, there is no active reservation found on your name.
Ok, thanks for your service.
Thanks for approaching us, wish you a great day.