Hello.
Hello. How can I aid you at this moment?
I need to cancel my reservation due to my planned trip got cancelled. So please help me with cancelling my reservation.
Sure, I will help you wit that.
Thank you.
May I know your name for further process?
Sure, myself Stephen Parker.
Please hold on a moment, I will check your reservation status.
Sure, take your time.
There is no previous reservation found in your name Stephen Parker.
Oh! It may not be booked properly. Anyway, thank you for your time.
You are welcome.