Hello.
Hello, how may I assist you today?
I need to cancel my recent reservation, can you please help me?
Sure, may I know your name for the cancellation process?
Myself Karen Hall.
Please wait for a moment.
Sure.
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.
That's ok, thank you for the information.
Welcome, thank you for reaching us.