Hi.
Hello, how can I render you today?
I want to change my existing reservation in the name of Kenneth Hernandez. Can you help me in this?
Sure, I will help you with that.
Thank you.
Please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
That's ok, thank you.
Thank you for reaching us.