Hello.
Hello, how can I be your helping hand today?
I am planning to change my reservation due to health issue. Can you please help me out?
Sure, I am glad to help you to change it.
Thank you.
Can I have your name please?
My name is Shirley Williams.
Ok, please wait for a moment.
Sure.
Thanks for your time, there was no reservation found on your name to change it.
That's fine, thank you for your service.
Thank you for choosing our service.