Hello.
Hello, how may I aid you today from my end?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Sure, I am here to guide you in changing the reservation. Please provide me your name to check the reservation status.
My name is Patrick Davis.
Sorry Patrick Davis, there is no active reservation to amend it.
That's ok, no problem. Anyway thank you for checking.
Thank you for reaching us.