Hi.
Hello. How may I guide you today?
Actually, I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, I will help you with that.
Thank you.
Please wait for a minute.
Sure, I will wait.
May I know your name please?
Sure, my name is Steven Baker.
I am sorry to say that there is no reservation found under your name.
Ok, that's fine.
Thank you for reaching us, have a great day.