Hello. I am Charles Carter.
Hello, how can I support you?
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I am here to aid you.
Thank you.
Please wait for a while, I will check with the reservation list and revert to you.
Sure, take your time.
Thank you for your time, we did not find any reservation on your name to change it.
That's ok, thank you for your information.
Thank you for opting us.