Hello.
Hello, how may I assist you today?
Dorothy Hernandez here. Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, I am here to help you with this.
Ok.
Please be hold on for a moment.
Ok, I will wait.
Sorry Hernandez, there is no reservation found under your name to amend any reservation.
Anyway, thanks for the information.
You are welcome.