Hello.
Hello.
Mark Clark here.
How can I assist you at this moment?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure Mark, I will help you with that. Please wait a moment to check your reservation status.
Ok, I will wait.
Sorry  Mark Clark, no reservation has found under your name to cancel.
Anyway, thanks for the information.
Thank you for choosing us, have a good day.