Hello.
Hello. How may I guide you today?
Owing to an emergency I had to request for this change reservation.
Sure, I will help you with that. Can I know your name to check your previous reservation?
My name is Patrick Baker.
Please be on hold.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
Thank you.
Thank you for reaching us, hope you have a great day.