Hello.
Hello. How may I assist you today?
I want to cancel my reservation, due to some problems I am unable to travel so can you please cancel my flight ticket?
Sure, I will help you with that.
Thank you.
Can you please provide your name to check your previous reservation?
Sure, my name is Thomas Mitchell.
Ok, please be on hold.
Ok.
As per you request, I have successfully cancelled your reservation.
Thank you for your help.
Thank you for approaching us, have a great day.