Hello.
Hello, how may I serve you today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I am here to help you.
Thank you.
May I know your name please?
I am Jennifer Miller.
Ok, wait for a mean while please.
Sure.
Sorry to say, that there is no reservation found as per your name to cancel it in your database.
No problem, thank you for the information.
You are welcome.