Hi. Nicole Lopez here.
Hello, how can I assist you?
Can you please help me in changing my existing reservation?
Sure, I can help you with that. Please wait for a while.
Thank you. I will wait.
I found your reservation details, can you please help me with your source and destination airport codes?
My airport codes are MSP - AUS.
Please provide your departure and return travel dates.
My trip dates are 07/25 - 07/27.
Do you need any halt in between your journey?
I prefer a single connection.
Please let me know if you have any other specifications.
I need a normal - cost airline.
Sorry, there are no flights available in normal-cost airlines on those dates.
No problem, thank you.
Thank you for reaching us.