Hello, I am Scott White.
Hello. How may I be of your service?
Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you help me with it?
Ok, please wait a moment I will check the reservation status.
Sure.
Thanks for waiting, we are hardly tried to found your reservation but there is no reservation on this name.
That's fine, Thank you.
Thanks for opting us.