Hello.
Hello.
I am Amy Harris.
How may I assist you?
I need to cancel my reservation due to my planned event got cancelled.  So please help me with that.
Sure, I am here to help you out.
Thank you.
Amy Harris, we haven't found any reservation under your name in our database.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you for approaching us.