Hello, I am Stephanie Carter.
Hello, how may I assist you today?
As the flower festival which I have planned to attend got postponed, I want to change my reservation. Can you please help me in that?
Sure, we are here to help you. Please wait a moment.
Sure.
Thank you for your time, sorry, no reservation found on your name.
It's ok, thank you for your kind information.
Thank you for approaching us.