Hi.
Hello, how can I help you today?
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
Sure, may I know your good name?
Sure, my name is Brenda Turner.
Please wait for a moment.
Sure.
Sorry to say that, no reservation was found with your good name.
Oh! That's ok, thank you for giving the information anyways.
Thank you for reaching us.