Hi.
Hello. How may I help you out?
I want to book a ticket from EWR to OAK, can you help me?
Sure, I will help you in booking the ticket. May I know your travelling dates please?
My travel dates are Apr 11 and 13.
Can I know your name please?
I am George Williams.
Do you need any specifications in airlines?
No.
Can I know your other specifications?
I prefer to travel in business class.
Sorry, there are no flights found in our databae.
No problem, thanks for checking.
Thank you for reaching us.