Hi.
Hello. How may I assist you today?
Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you help me to cancel my reservation?
Sure, to check the active reservation please provide your good name/.
I am Betty Edwards.
Please wait for a moment.
Sure.
Thank you for waiting, there is no active reservation found on your name.
Ok, no issues. Thanks for your response.
Thank you.