Hello.
Hello, do you need any help from us?
I would like to change my recent reservation because my trip dates are got postponed, can you help me?
Sure, could I have your name please?
I am John Thompson.
Ok, please allow me a moment.
Sure.
Sorry, there is no reservation with your name in our portal to make changes further.
Ok, not a problem, thank you.
You are welcome, have a great day.