Hi.
Hello, how may I support you today?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, may I know your name?
Stephen Perez here.
Please wait, I will check the reservation on your name and revert to you.
Sure.
Sorry, there is no reservation found on your name.
Ok, no problem. Thanks for your information.
Thank you for reaching us.