Hi,.
Hello, how can I assist you today?
Please cancel my recent reservation owing to an emergency.
Sure, I will help you with that. May I know your name to check your details in our database?
My name is Richard Nelson.
Please wait a while.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Thank you.
Thank you for reaching us.