Hello.
Hello, what help do you require from our services?
I will be cancelling my previous reservation due to my office work, can you please help me with it?
Sure, I am happy to assist you with that.
Thank you.
What's your name on the previous ticket?
My booking was done in the name of Kimberly Carter.
Ok, I will check the reservation on your name, please wait a minute.
Sure, let me know the status of my booking.
Sure, I have found your previous reservation and I have cancelled your ticket successfully.
Thank you so much for helping me out.
You are welcome. Do you need any other help from us?
No, thank you for assisting me with my cancellation.
Most welcome. Have a nice day Kimberly Carter.
Thank you, you too have a great day.
Thank you for choosing our services. Hope you will reach us in future.