Hello.
Hello, how can I help you today?
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
Sure, I am here to help you with that cancellation. Please hold for a while.
My name is Eric Smith.
May I know your name please? Thank you for providing your name. Sorry to say that, there is no active reservation found with your name in our database to cancel it.
That's ok, thank you for giving the information.
You are welcome, thank you for reaching our agency. Have a great day.