Hi.
Hello. In which way I can assist you today?
Actually, I have done reservation to Denver for my exams.
That's fine.
But, due to the postponement of the exam by the government.I want to cancel my reservation.
Ok, I will help you with cancelling your reservation.
Thank you for considering my response.
Please be hold on for a minute, I will check whether the reservation is existing or not.
Ok, fine.
May I know your good name for verification?
Myself Frank Hernandez.
Sorry Frank, I did not came across your name in the reservation list to cancel your reservation.
It's ok, thank you for your services.
Most welcome. Thank you for choosing us. Have a great day and all the best for your exams.