Hello, Donna Taylor here.
Hello, Donna.How may I serve you?
I planned to meet my twin sister in Charlotte, but she will not be available during my visit. So I want to change my reservation.
Ok, give me a moment please to check the existing reservation.
Sure, take your time.
In our listing there is no reservation on your name. Do you have any other requirements to ask?
It's ok, thank you for the information.
You are welcome.Hope you have a great day ahead.