Hello. Myself James Garcia.
Hello, how may I serve you at this moment?
I would like to cancel my recent reservation due to some health issues, can you help me?
Sure, I will help you. Please wait for a moment.
Thank you. I will wait for your response.
Sorry, there is no reservation found in our records on your given name.
That's ok, no problem. Thank you for the information.
You are welcome, have a nice day.