Hi.
Hello. What help you are looking for?
Can you please cancel my reservation?
Sure, I will definitely help you to cancel the ticket.
Thank you.
Can I know your name please?
Edward Lopez here.
Ok, please give me a second.
Sure.
There is no active reservation found with your name to cancel. Sorry for the inconvenience.
That's ok, thank you for checking.
Most welcome. Thank you for reaching our agency.