Hi. I am Mark Edwards.
Hello, how can I help you now?
I want to attend an event which is conducting for special children, but unfortunately the event was cancelled. Can you help me in cancelling my reservation?
Sure, I will help you to cancel your flight ticket.
Thank you.
Please wait for a moment while I search for the reservation.
Sure, take your time.
Thanks for waiting, we are sorry there is no any reservation is found on your name.
Not an issue. Thank you for quick response.
Thank you for visiting us, we hope see you again.