Hello.
Hello.
Is this flight ticket booking agency?
Yes, you are at right place. How may I assist you today?
I want to change my reservation, because I have another important work on that, can you help me?
Sure, I will help you on that.
Thanks.
Could you please provide your name to check your reservation status?
Sure, my name is Barbara Jones.
Ok Jones, please be on hold to check.
Ok.
We regret that, there is no reservation found with your name in our records.
It's ok, no problem, may be I am not booked properly at that time. Thank you for your information.
Thank you for approaching us, have a great day.