Hi. I am Kenneth Roberts.
Hello, how may I assist you today?
Will you please change my existing reservation? Because my meeting with clients got postponed.
Sure, please hold on.
Ok.
We found a reservation on your name, can you please help me with the new travelling dates?
Sure. Please check flights on 04/28 and 04/30.
May I know your boarding and landing points?
My boarding point-San Francisco, SFEo. SFO. Atlanta, ATL is my destination.
We found a direct flight, shall I proceed with booking?
No, do not proceed. I need a connecting flight. Thank you.
Ok, thank you for your assistance.