Hi.
Hello, how may I help you?
Can you help me to book a flight from EWR to OAK?
 May I know your preferable journey dates?
My travelling dates are Aug 05 and 07.
May I know your connection limit?
I prefer connecting flight.
Do you have any other requirements that you are looking for?
No.
Could you please provide your name for reservation purpose?
My name is Jonathan Adams.
We have a connecting flight-1020 in economy class, is it ok for you?
Proceed with booking.
Ok, booking is done on UA airlines.
Thank you.
Welcome Jonathan Adams.