Hello,.
Hello. May I know your name?
My name is Lisa Nelson.
What can I do for you?
Due to health issues, I want to cancel my recent reservation. Can you help me with cancelling the ticket?
 Sure, Please wait a while I will check and get back to you.
Sure.
Thanks for your time. We didn't found any reservation by this name.
Ok, no issues. Thanks for the help.
Thank you for opting us.