Hello.
Hello, may I know your good name please?
My name is Gregory Hill.
How can I help you?
I booked a flight ticket two days ago, due to sudden change in my plan I want to cancel my ticket.
Ok, please wait a moment. I will check the status and update the information and let you know back.
Sure.
Thanks for waiting. No reservation found with your name to cancel the reservation.
Thank you for your information.
Thanks for contacting us. Have a good day.