Hello.
Hello, how may I help you today?
I'm looking for an agency which can do some modifications in my recent reservation, can you please help me in that?
Sure, may I know your name?
Yes, my name is Emily Lopez.
Ok, please wait.
Sure.
Sorry, there is no reservation found on your name.
Oh! That's ok, thank you for giving the information anyways.
Thank you for reaching us.