Hello.
Hello. How can I assist you today?
I will be cancelling my reservation today, as my neighbour died suddenly. Can you help me?
Very say to hear that, can you please provide me your name for checking your reservation status?
Sure, my name is Susan Lee.
Lee, can you please wait for a while?
Sure, take your own time to check.
Thank you. Sorry Lee, I have not found any reservation by your name.
Ok, no problem. thank you for assisting me with your services.
Thank you for reaching us and take care.