Hello.
Hello. How may I help you?
I have to change my reservation due to my planned event got postponed. So please help me with that.
May I know your name please to check the status of your reservation?
Thank you. Please check the reservation with my name Edward Hernandez.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure, I will wait for your response.
Sorry, there is no reservation matching with your name in our portal to make changes further.
Oh! It may not be booked properly. Anyway, thank you for your time.
Thank you for reaching us.