Hello.
Hello, how best I can aid you today?
I want to change my reservation due to sudden health issue, can you please change my reservation?
Sure, we are glad to help you to change it.
Thank you.
May I know your name?
Sure, my name is Jonathan Carter.
Thanks for providing your name, please wait for a while.
Sure, take your time.
Thanks for your time, there was no reservation found on your name to change it.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for approaching us.