Hi.
Hello, how can I help you today?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, I am mirthful to help you with that. Can you please share your name?
I am Scott Harris.
Ok, please hold on for a while.
Sure.
Here, I found your reservation and it is successfully cancelled.
Thank you.
Thank you for reaching us, have a nice day.