Hello.
Hello, how may I help you?
I am Samuel Thomas. I would like change my resent reservation because of my health issue. Can you help me in changing my reservation?
Sure, please wait a moment I'll check the details and revert you.
Sure.
Sorry Samuel, in my database I didn't found any details regarding your reservation.
No issues. Thank you for your support.
Thanks for availing us, have a pleasant day.