Hello.
Hello. What service that you are looking for?
I am Laura Johnson.
Ok Laura Johnson.
I would like to cancel my reservation as I am planning to go for business meet, can you please help me out?
Sure, I am here to help you with that. Please give me a minute.
Sure, take your time.
Sorry, there is no active reservation found with your name in our database.
Ok no problem, thanks for your checking.
You are welcome, thanks a lot for contacting us.