Hi. This is Donna Green.
Hello, how can I assist you?
I am unable to cancel my recent reservation, can you please help me in cancellation?
Sure, we are here to assist you. Please wait for a while, I will check the status and revert to you.
OK.
Thank you for your time, we are sorry to inform you that there was no reservation found on your good name.
Ok, no issues with that. Thanks for the information.
Thank you for reaching us.