Hello.
Hello. How can I assist you?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Can I know your name?
Thank you for accepting my request, I have reserved it on the name of Patricia Campbell.
Please wait.
Sure.
Sorry, no reservation found on your name to cancel.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Most welcome.