Hi.
Hello, how may I serve you today?
I want to change my reservation, can you help me with that?
Sure, we are here to help you.
Thank you for considering my request.
May I know your good name please?
Sure, Brenda Robinson.
Please wait a minute.
Sure.
Sorry, there is no reservation found on your name in our database.
Ok, thanks for the information.
Thank you for opting us.