Hi.
Hello. How can I assist you?
I want to change my reservation due to some health issues. Can you please help me with that?
Sure, I am glad to help you in changing the ticket details.
Thank you.
May I know your name please?
I am Carol Robinson.
Ok, please wait a minute.
Ok.
Sorry for the trouble, I have not found any reservation on your name to change the ticket details.
Ok, no problem. Thank you.
You are welcome. Thank you for reaching us.