Hi.
Hello. How may I help you?
Please help me to book a flight ticket from IAD to MSP.
May I know your travel dates?
My journey dates are from Oct, 12 to Oct, 14.
Do you have any connecting preferences?
I need  a single connecting flight.
Is there any other concern?
I prefer an economy class to fly.
May I know your name please?
Dorothy Thomas.
No flights found as per preferences at the moment. Sorry for inconvenience caused, thank you for choosing us.