Hello. I am David Jones.
Hello, how can I assist you today?
I need to cancel my recent reservation due to postpone of my new film shooting. Could you please help me in doing that?
Sure, we are gleeful to help you for cancellation.
Thank you.
Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No problem, thank you for your information.
Thank you for choosing us.