Hello. I am Timothy Mitchel.
Hello, how may I assist you? Nice to meet you, Mitchel.
I am planning to cancel my recent reservation, due to exams can you help me out to cancel my reservation?
Ok, please wait for a moment.
Sure, take your own time.
Sorry Mitchel, there is no reservation found on your name to cancel your reservation.
That's fine. Thank you for your help.
You are welcome.