Hi.
Hello. How may I help you at this minute?
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
Ok, I am here to help you with that. May I know your good name?
Sure, my name is Janet Roberts.
Ok, please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
Ok, no problem.
Thank you for reaching us.