Hello.
Hello, how may I render you today?
Due to an emergency, I want to change my reservation. Can you help me?
Sure, we are perky to help you. May I know on which name the ticket has been reserved?
I am Dorothy Smith.
Please wait for a while.
Ok.
Sorry to inform you that, there is no reservation found with your name.
No issue, Thanks for the information.
Thank you for opting us.