Hello.
Hello, how may I render you today?
I want to change my existing reservation due to postpone of my exams. Can you help me in that?
Sure, we are here to help you.
Thank you.
Could you please provide your name to check the previous reservation status?
Myself Jacob Clark.
Ok, please wait for a minute.
Sure.
Sorry, there is no active reservation found on your name.
Ok, no problem. Thank you.
Thank you for opting us.