Hi.
Hello, how can I assist you for the day?
I want to cancel my reservation due to my exams, can you please help me with it?
Yes, I am here to help you with our services.
Thank you.
Can I know your name to proceed with checking my reservation?
Sure, my name is Elizabeth King.
Ok, please wait till I check with your existing reservation.
Sure, take your time.
Elizabeth King, I could not find any reservation by your name in our data base.
Oh! That's very sad to listen from you. Anyways, thank you for checking.
Thank you for reaching our assistance.
Thank you for helping me out.
Have a nice day.