Hello. I am Stephanie Allen.
Hello, how can I guide you for today?
I need to cancel my recent reservation due to postpone of my volleyball tournament on 08/12. Could you please help me in doing that?
Please give a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name.
No problem, thank you for your information.
Thank you for contacting us, have a nice day.