Hi. I am Sarah Perez.
Hello, how can I help you?
Can you please help me in changing my recent reservation? As my exam has been postponed.
Sure, I am here to assist you.
Thank you.
Please wait for a while.
Sure.
Thanks for your time.
Ok.
There is no reservation found in your name to change it.
Oh! May be I have done wrong reservation, Anyways thank you.
Thank you for availing us.