Hi, I am Karen Hill.
Hello Hill. How can I assist you at this moment?
I need to book a flight ticket from OAK to PHL.
Sure Karen Hill, I will help you with that. Can I have your travel dates please?
Can you make a reservation with fare 1000? Sure, I need to fly on Mar 14 and Mar 16.
Ok, please wait a moment.
Sure.
AA airlines running a flight in your route with connection 1 and the ticket fare is 200.  Is it ok for you?
Go ahead.
Ok Karen Hill, your ticket booking has done and the flight number is 1012.
Thank you for your assistance.
Thank you for choosing us.