Hello.
Hello.
Due to an emergency, I want to cancel my reservation. Can you please help me for that?
Sure, I will help you with that.
Thanks for that.
Can I know your name check your previous reservation?
I am Amanda Harris.
Please wait a moment to check.
Ok, I will wait.
We regret to inform you that, there is no reservation on your name in our records.
Anyway, thanks for the information.
Thank you for reaching us, have a great day.