Hello.
Hello. How may I help you?
Myself Paula Young. I want to cancel my flight ticket. Can you please help me with that?
Sure, please give me a moment.
Ok, thank you for your positive response.
Thank you for waiting, there is no reservation found for the user in name in our data base to cancel the ticket.
Oh! It's ok no problem. Thank you for your information.
You are most welcome and thank you for reaching us.