Hi, I am Nicole Garcia.
Hello, how may I assist you?
My exams got postponed, can you please help me in changing the reservation?
Sure, please wait a moment, I will check and get back to you.
Ok.
We found a reservation on your name, can you please provide me your airport codes?
My airport codes are from Orlando, FL-MCO to Austin, TX-AUS.
May I know your new trip dates?
My trip dates are from 12/01 to 12/03.
Please wait a moment.
Ok.
We found a flight on your details with airline AA, flight number: 1001. Shall I proceed for booking?
Yes, please proceed for booking.
Your ticket has been booked.
Thank you.
Thanks for choosing us.