Hi.
Hello, how can I help you?
I want to cancel my reservation, due to the heavy rainfall from a couple of days. Can you help me with that?
Ok. May I know your name to check reservation?
I am David Thomas.
Give me a moment.
Sure.
Thank you for your time.
Ok.
We found reservation on your name. Shall I cancel it?
Please cancel it.
Your reservation has been successfully cancelled.
Thanks for your assistance.
Thank you for reaching us.