Hello.
Hello, how can I help you today?
Owing to an emergency, I need to cancel my recent reservation. Can you please cancel it?
Sure, I will help you.
Thank you.
May I know your name?
I am Patricia Rodriguez.
Please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, not an issue. Thank you for the information.
Thank you for reaching us.