Hello.
Hello, how may I help you?
Due to heavy floods in Dallas, which I would like to reach there tomorrow has been cancelled. Can you help me in cancelling my recent reservation?
Ok, may I know your name please to check the status?
My name is Patricia Parker.
Patrica, there are no active reservations found with your details.
Ok, no problem. May be my brother has cancelled it before on behalf of me.
Ok, thank you for reaching us.