Hello.
Hello. How can I help you now?
Susan Hernandez here. I would like to change my reservation as my exams postponed to some other date, can you please help me with that?
Sure, I am here to help you.
Thank you.
Please, wait for a while.
Sure, I will wait for your response.
Sorry, there is no reservation found on your name.
That's ok, no problem. Anyway thank you for checking out.
Thank you for approaching us.