Hi, I am Larry Lopez.
Hello, May I know, how can I best assist you now?
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
Sure, we are here to help you.
Thank you.
Please wait for a minute.
Ok.
Thanks for waiting, no active reservation was found on your name in the database.
No problem, thanks for the information.
Thank you for reaching us.