Hello, Gregory Mitchell here.
Hello, how may I guide you?
As my previously planned program has been cancelled, I want your help to do cancellation of my reservation. Will you help me?
Sure, definitely I will help you.
Ok, please go for it.
Gregory, no reservation has been found on your name in our database.
Oh! may be my friend has already cancelled that, anyways thank you for your time.
Ok, thank you for approaching our service.