Hello.
Hello, how may I assist you?
I am Rebecca Wilson. I need to book a ticket from EWR to BOS, can you help me in that?
Sure, may I know your planned travel dates please?
My travelling dates are Sep 14 to Sep 16.
There is a flight available on your requested dates from Southwest airlines with 1 connecting flight.Shall I confirm your booking?
I need a direct flight, please can you check for that?
Sorry, there is no direct flight available on your requested dates.
Ok, thank you for the information.
You are welcome.