Hello.
Hello. How may I help you out?
Would you please help me in booking a ticket from BOS to MSP. Where I am going  to meet my children.
Sure, I will help you in booking the ticket. May I know your travelling dates please?
My itinerary travel dates are as follows Apr 01 and Apr 03.
Can I know your name please?
Donna Smith.
Can I know your specifications?
I would like to board a direct flight.
Do you need any preferences?
No.
Sorry, there are no flights found.
No issue, thank you for the information.
Thank you for reaching us.