Hello.
Hello, how may I assist you today?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I am here to help you.
Thank you.
May I know your good name please?
I am Karen Carter.
Please wait for a moment.
Sure.
Sorry Mr. Karen Carter, there is no reservation found as per your name in our database.
Ok, no issues.
Thank you for reaching us with a query.