Hello.
Hello, how may I aid you today?
Actually my Snooker's competition is postponed, so that I want to cancel my recent reservation. Can you help me?
Sure, may I know your name please?
Ok, I am Anna Young.
Please wait for a moment.
Sure, take your own time.
Sorry Anna Young, there is no reservation found as per your name in our database.
Ok, not an issue. Thank you for your valuable information.
Thank you for reaching us with a query.