Hello.
Hello. What kind of help your expecting from our side?
I made an reservation earlier, but I need to stay back on my office due to the sudden work assigned by my manager at the journey day. So, Can you cancel my reservation?
Sure, I can cancel your reservation right now.
Thank you.
Before that, I need to know your name to track your details. Can you provide it?
Sure, this is Matthew King.
Sorry Matthew King, currently there is no reservation on your name.
That's ok, not an issue.
Thank you.