Hello.
Hello, how may I serve you for the day?
Due to heavy rain, I want to cancel my reservation.
Sure, we are here to help you. May I know on which name the ticket has been reserved?
Thank you. Rebecca Anderson here.
Please wait for a while.
Ok.
Sorry we hardly tried to found your reservation but, no reservation has been found with your name to cancel.
No issue, Thanks for the valuable information.
Thank you for reaching us.