Hello,.
Hello. May I know your good name please?
I am Benjamin Jackson.
How may I render you?
I want to change my existing reservation due to postpone of my document verification. Can you please aid me?
Sure, please standby.
Ok.
Thank you for your time.
My pleasure.
Sorry, we couldn't find any reservation in your name.
Thank you.
Thank you for your presence. Have a nice day.