Hello. I am Thomas Miller.
Hello Miller, how may I help you today?
I had planned to attend an event, but it was postponed.
Oh!.
Can you change my existing reservation?
Sure. I will check for the existing reservation, please wait a moment. I found a reservation with your name.
Sure.
Can you please tell me your changed travel dates?
I want to fly on 06/29 and 07/01. I want to have a 1 connecting flight.
And your travelling airport codes please?
I want to travel from PHL to MCO.
Ok, please wait a while.
Sure.
Ok, there is a flight found with your details and requirements, the airlines is Southwest with flight number 1001.
Ok, proceed with booking.
Ok, your ticket is confirmed successfully, have a safe journey.
Thank you for helping me out.
It's my pleasure. Thank you for consulting us.