Hello.
Hello, how can I assist you?
I want to change my existing reservation due to postpone of my exams, can you help me with that?
Sure, I am here to help you. May I know your name please?
Thank you. My name is Sandra Phillips.
Ok, please wait.
Sure.
Thank you for waiting, we found a reservation on your name. Can I know on which dates you want to ravel?
My travel dates Jan 29 and Jan 31.
Ok, may I know your airport codes please?
My new airport codes are SFO and CLT.
Ok, please let me know if you have any other preferences.
I prefer direct flight.
Please wait.
Sure.
Thank you for waiting, sorry no flights found with your details.
No problem, thank you for the information.
Thank you for reaching us, have a good day.