Hi.
Hello. How may I assist you today?
Virginia Hill here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
Sure, I am here to help you Hill, please wait for a moment to check the reservation details in our database.
Ok sure.
Thanks for your patience, as per your request there is no reservation with your name in our database.
That's ok, thank you for your help.
Thanks for reaching us, have a great day ahead.