Hello.
Hello. How can I help you out?
I am Brian Perez, want to cancel my recent reservation due to some emergency. Please help me out with that.
Sure, I am happy to help you.
Thank you.
Please wait for a while.
Sure, take your time.
Thanks for waiting, we did not find any active reservation on your name in our records.
It's ok, thank you for your help.
Thank you for contacting us.