Hi.
Hello. How can I assist you today?
My friend is giving a presentation on national competition in PHL, but due to some sudden changes, I want to change my existing reservation.
Sure, I will help you with that. Please give me a moment.
Please check my flight ticket with name Cynthia Scott.
Sorry Scott, there is no reservation has found under your name.
Ok, fine.
Thank you for choosing us.
Thank you for your fast service.
Most welcome.