Hello.
Hello, how can I guide you for today?
I am Patrick Young. Please help me to change my reservation as my meeting was postponed.
I will help you with that.
Thank you.
Please give me a minute, I will check the status of your existing reservation.
Ok.
Sorry, there is no reservation found under your name in our database.
Ok, no problem. Thank you.
Thank you for contacting us, have a nice day.