Hi.
Hello.
I am Virginia Garcia.
How may I assist you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
Sure, I am here to help you, please wait for a minute to check the reservation details.
Ok.
Thanks for your patience, I could not find any reservation with your name in our database.
No issue. Thank you.
Welcome.