Hello.
Hello, how can I help you today?
Owing to an emergency I had to request for this cancellation, can you please help me to cancel my recent reservation?
Sure, I will help you.
Thank you.
May I know your good name?
My name is George Allen.
Please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, that's not a problem. Thanks for your information.
Thank you for reaching us.