Hello.
Hello. How may I aid you today?
I want to cancel my reservation as my plan to visit New York is cancelled due to my bad health. Can you help me?
Sure, I will help you with that.
Thank you.
May I know your name please?
My name is Rebecca Hernandez.
I am sorry to say that there is no reservation found under your name.
Thank you for the details.
Thank you for reaching us.