Hi.
Hello. How may I help you?
Due to heavy rains in my existing location, I want to cancel my reservation. Could you help me in cancellation of ticket?
Please may I know your name?
Ok, my name is Rebecca Walker.
Ok, please wait for a while.
Sure, take your time.
Sorry to inform you that, there are no reservation found on your name.
Ok, no problem. Thank you for your response.
Thank you for opting us.