Hello.
Hello. How can I assist you at this moment?
I am Katherine Thompson.
Glad to meet you Thompson.
As my project presentation is postponed, can you help me in cancelling?
Sure, I will help you with that.
Sure.
Please be hold on for a moment to check reservation status.
Ok.
Sorry Thompson, no reservation has found under your name to cancel.
That's ok. Thank you.
Most welcome. Thank you for choosing us, have a great day.