Hello, Kathleen Green here.
Hello, how may I help you for today?
As my tournament got postponed I want to cancel my recent reservation, can you help me with it?
Sure, please wait a moment I'll check the details of your reservation.
Ok.
Sorry to say, I didn't found any details in my database regarding your reservation.
That's ok, thank you for the response.
Thanks for approaching us. Have a nice day!.