Hello.
Hello, how can I help you today?
I would like to change my reservation which is under my name. Can you please help me with that?
Sure, I am here to help you with that reservation change. May I know your name please?
My name is Susan Thompson.
I have found your previous reservation with your name in our database. Can you please share your new preferable airport codes?
My source airport code is DEN and the destination airport code is JFK.
May I know your new travelling dates, please?
I would like to take off on Dec 28 and return on Dec 30.
Which class do you prefer either economy or business?
I am ok with any class.
Is there any particular time for departing and returning?
No.
Do you have any other specifications?
I need a flight with 1 connection.
Delta Airlines are providing a flight-1024 with connection limit-1 and the ticket fare is 100. Shall I proceed with booking?
Yes, please proceed with the booking.
Susan Thompson, your booking is done in economy class, the depart time is 18:00 PM and return time is 15:00 PM.
I appreciate your help, thank you.
Most welcome, thank you for choosing our agency. Have a safe journey.