Hi.
Hello, how can I help you today?
Owing to an emergency, my live concert in Washington got cancelled, so I want you to cancel my recent reservation.
Sure, I will help you. Can I have your name please?
Sure, Angela Clark here.
Ok, please wait for a moment.
Sure.
Thanks for waiting, we found a reservation on your name, and successfully cancelled.
Thank you for your kind service.
Thank you for reaching us.