Hello.
Hello, how may I be of your assistance?
I am Andrew Brown. Can you please help me in changing my reservation as my plan to go for holiday trip got postponed?
Sure, please give me a minute.
Ok.
We found a reservation on your name, please provide your journey details.
My schedule dates of journey are 10/04 to 10/06. I would like to board from Washington, IAD.
Thanks for the information.
Oakland, OAK is my landing point.
Please stand by.
Ok.
We found a direct flight with number 1001. Shall I proceed?
No, do not proceed. I need a connecting flight. Thank you for your information.
Ok, thanks for availing us.