Hello.
Hello, how can I aid you today?
Can you aid me in doing some modifications in my existing reservation?
Sure, I am here to help you. Hold on for a moment. Let me check.
Take your time.
May I know your name please?
I am Samantha Harris.
Sorry Samantha Harris, there are no flights reserved on your given name formerly.
No issues. Thank you for checking.
Welcome, thank you for choosing us. Have a great day.