Hi.
Hello, how may I assist you?
I want to book a ticket from IAH to ORD, can you help me?
Sure, may I know your planned travel dates please?
My travel dates are Oct 08 and 10.
Do you have any class preference?
I prefer to travel in business class.
Do you have any other specifications?
I need a direct flight.
Sorry, there is no flight available on your requested dates.
No problem, thanks for checking.
May I know your good name please?
I am Michael Jackson.
Thank you.