Hello.
Hello.
Is this flight ticket booking agency?
Yes, you are at right place. How may I assist you today?
I want to change my previous reservation, because I have exams on that day, so me and my friends decided to postpone this trip, can you help me?
Sure, I will help you on that.
Thanks.
Could you please provide your name to check your previous reservation status?
Sure, my name is Anthony Phillips.
Ok Anthony, please hold on a moment to check.
Ok.
Sorry Anthony, there is no previous reservation found under your name in our records.
It's ok, no problem. Thank you for your information.
Thank you for reaching us, have a great day.