Hello.
Hello, how may I aid you today?
Can you help me booking a flight from AUS to JFK?
Sure, may I know your name?
I am Rachel Wilson.
Can I know your trip dates, please?
I will start on 04/02 and return on 04/04.
Do you need a connecting flight or direct flight?
I need a break in my journey.
Ok, can I know your other preferences?
I need to return in the evening time.
Sorry, there are no flights available on your request.
No problem, thank you for the information.
Thank you for reaching us.