Hi, I am Rebecca  King.
Hello, how can I help you today?
I want to celebrate my birthday in Angel Island with my family member .But unfortunately I have done reservation on another date, so could you please help me in cancelling my previous reservation?
Sure, we are help you help you. Ok, please wait a moment.
Thank you, take your time.
Sorry to inform, no reservation found with your name.
That's ok, thank you for the response.
Thanks for reaching us.