Hi.
Hello, how can I help you?
Due to sudden demise of my grandmother, I need to cancel my reservation. Can you help me in cancelling my reservation?
Sure, we are here to help you.
Thank you.
May I know your name ?
Sure, my name is Carolyn Anderson.
Ok, wait for some time.
Ok.
Thanks for waiting there is no reservations found on your name.
Ok, not an issue. Thank you for your time.
Thanks for choosing us.