Hi. Alexander Hernandez here.
Hello, How exactly I can serve you the best today?
I want to cancel my recent reservation due to postpone of my exams. Can you help me in that?
Sure, I can help you in that cancellation.
Thank you.
Please allow me a moment to check for the previous reservation in our data base.
Sure.
We are sorry to say that, there is no active reservation found on your name.
Ok, no problem. Thank you for your information.
Thanks for opting us, wish you a nice day.