Hello.
Hello, how may I assist you today?
I would like to change my flight reservation as my brother is unwell, can you please help me?
Sure, I am here to help you.
Thank you.
May I know your name please?
Sure, my name is Emma Perez.
Ok, please wait for some time.
Sure.
Thanks for waiting. Sorry, there is no reservation found on your name.
Not an issue. Anyway, thank you for checking.
Thank you for reaching us.