Hello.
Hello.
I am Matthew Mitchell.
How can I help you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Ok, please wait for a while.
Ok, take your time.
Matthew Mitchell, I could not find any reservation by your name.
That's ok.
Sorry for the inconvenience.
Anyways, thank you for your help.
Have a nice day.