Hello.
Hello. With whom I am talking?
Catherine Adams this side, please help me in changing my existing reservation because of some changes in my travelling dates. Will you please help me with that?
Sure, I am happy to help you. May I know your good name for verification of existing reservation status?
Sorry, which is mentioned above that is my brother's name, please check the reservation status with the name Frank Hall.
Sure Hall, I will do that for you. Please be hold on for a moment to check the reservation status.
Sure, take your time.
Thank you for waiting. Sorry Hall, I did not came across your name in the reservation chart.
Oh! no issue, thank you for your help.
Most welcome. Thank you for choosing us. Have a great day.