Hello.
Hello, how can I help you today?
As I need to stay back in own city due to hails on roads and heavy snow. I need to cancel my reservation. Can you help me?
Sure. May I know your name?
Andrew Lopez here.
Sure, please wait for a while, I will check the reservation list and revert to you.
Ok.
we are sorry to inform you that, there is no reservation found with your name.
No problem, Thanks for the information.
Thank you for reaching us. Have a good day.