Hi.
Hello, how can I help you today?
I intend to change my existing reservation which was made on the name of Deborah Scott. Can you help me update my reservation?
Sure, may I know your name?
I have already mentioned it above.
Please wait for a while, I will check the reservation list and revert to you.
Sure.
we are sorry to inform you that, there is no reservation found with your name.
That's ok, thank you.
Thanks for reaching us.