Hello.
Hello. How may I assist you today?
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
Sure, I will try to help your reservation change but I need your name to proceed further.
Fine, my name is Matthew Wright.
I could not find any reservation with your name in our database.
Oh! That's ok, thank you for giving the information.
Thanks for choosing us.