Hello.
Hello, how may I oblige you today?
I want to cancel my recent reservation as my plan to visit New York trip has been postponed. Can you help me?
Sure, may I know your good name?
I am Ryan Martinez.
Ok, please wait for a while.
Sure.
Thank you for waiting, there is no active reservation found on your name.
Ok, no problem. Thank you.
Thank you for reaching us.