Hi.
Hello. How may I help you?
Can you please help me in cancelling my recent reservation?
Sure, I can help you and can I know your name please?
Elizabeth Martinez here.
Please allow me a moment.
Sure.
Thank you for waiting, there is no reservation found for the user name in our data base to help you with cancellation.
No issues, thank you.
You are most welcome and thank you for reaching us.