Hi, I am Rachel Williams.
Hello, how may I assist you?
I just want to change an existing reservation due to my plan to meet my grand parents got postpone. Can you help me with this?
Ok, please wait I will check the reservation on your name and get back to you.
Ok.
We found a reservation on your name. Please share your airport codes to change the reservation?
My updated airport codes are from Boston, MA-BOS to Phoenix, AZ-PHX.
Ok, please ensure the dates of your travel?
12/23 and 12/25 are my planned travelling dates.
Ok, please wait for a moment. OK, do you have a connection limit?
Ok. I need a connection.
We found spirit airline with flight number 1002. Price 100 with a single connection.
Ok, you can proceed with this airline.
Shall I reserve your ticket? Ok. Your ticket has been confirmed.
Thanks for your kind support.
Thank you for reaching us.