Hello.
Hello, how may I oblige you today?
I want to change an existing reservation, so please help me in changing the reservation.
Sure, I will help you with that. May I know your good name?
This is Timothy Harris.
Ok, please wait for a while.
Ok.
Sorry, there is no active reservation found on your name in the airline database.
Not an issue. Thank you.
Thank you for reaching us, have a good day.