Hello.
 Hello, how may I oblige you today?
 I just want to cancel my recent reservation, due to bad weather conditions I was fallen sick.So I am not able to perform a dance in heritage festival.
Sure, please wait. Could you please provide your name to check your previous reservation status?
Sure, you can check my reservation on the name of Jessica Lopez.
We hardly tried to find your reservation but, no reservation has been found with your name.
Ok, thanks for your assistance.
You are welcome.