Hello.
Hello. How can I help you today?
Today, I would like to make few changes in my existing reservation which I have made last week, can you help me?
Sure, I can help you with that.
Thank you.
May I know your name for checking your previous reservation status?
Sure, myself Laura Jackson.
Ok, please wait a moment, I will check your previous reservation status.
Sure.
There is no previous reservation available on your name Laura Jackson.
That's fine, no issues with it. Anyways, thank you for checking.
Do you want to know any thing else from us?
No, thanks.
Thank you for reaching us, have a nice day Laura Jackson.