Hello.
Hello. How may I assist you?
Owing to an emergency, I would like to cancel my recent reservation. Can you please assist me with cancellation?
Sure, I am here to help you.
Thank you.
May I know your name please to check the status of your reservation?
Sure, my name is Patrick Phillips.
Please wait a moment.
Sure.
Patrick Phillips, no reservation has been found on your name in our database.
Ok, thanks for your assistance.
Thank you for choosing us.