Hello.
Hello, how may I help you?
Due to heavy rain fall my trip has been postponed.Can you please help me for changing the existing reservation?
Sure, I will help you in this intent.
Thank you.
May I know your name please for further process of changing your reservation?
My name is George White.
George, please wait for a mean while.
Sure.
Sorry George, there is no reservation found on your name to change your reservation as per your details.
Ok, no problem.
Are you expecting any other help from my side?
No, thank you for your information.
You are welcome always.