Hi, myself Stephen Rodriguez.
Hello. In which way I can aid you at this moment?
I would like to change my reservation as I am unwell. Could you please do that for me?
Sure, I will help you with that.
Thank you.
Please wait a moment, I will check your previous reservation status.
Sure.
There is no previous reservation available in your name.
Not an issue, thank you very much for the information.
Thank you for reaching us, have a good day.