Hello.
Hello. How may I guide you?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, I am here to help you with the ticket cancellation. Can I know your name please?
Thank you, my name is Brandon Hill.
Ok, please allow me sometime to check your previous reservation status.
Sure, take your time.
Sorry to say that, there is no reservation found on your name in our database.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for consulting us. Have a nice day.