Hello.
Hello. How may I help you?
Actually my Snooker's Competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, I am glad to help you with that.
Thank you.
Can you please tell me your good name?
Sure, I am Sandra Walker.
Ok, please be on hold for a minute.
Sure.
Sorry to inform you, there is no reservation found with your name to change the details.
Ok, no problem. Thank you for your information.
You are most welcome. Thank you for reaching us.