Hi.
Hello, how can I aid you?
I need to change my existing reservation, can you please help me with that?
Sure, I am here to help you.
Thank you.
May I know your name please?
Joseph Turner here.
Ok, please wait a minute.
Sure.
Thank you for waiting. Sorry, I did not find any reservation by your name in our database.
Ok, no problem. Thanks for your information.
Thank you for reaching us, have a good day.