Hello.
Hello. How can I assist you today?
I would like to cancel my flight reservation as my mother is unwell, can you please help me?
Sure, may I know your name to check for the previous reservation?
Sure, my name is Stephanie Anderson.
Please allow me a moment.
Sure.
Stephanie, there is no reservation found under your name.
Not an issue. Thank you for checking.
Thank you for reaching us.