Hello.
Hello. May I know your good name, Please?
I would like cancel my reservation because one of my friend is not feeling well.So, I have to take care of him.
OK.
Please, check the details on John Miller.
Sure.
Ok.
Thank you, For providing valuable information. We are very sorry to inform you that, There is no reservation found on John Miller.
That's ok.
Thank you, For making an inquiry with us regarding cancel reservation.
Thank you for your information.
Have a great day.