Hi, Amy Lee is my name.
Hello, how can I assist you?
Due to postponed of my semester exams so, I want to change my existing reservation. Can you please help me with this?
Sure, I am happy to help you. Please wait for a moment.
Sure.
Thank you for waiting, There is no reservation found on your name.
Ok, not a problem. Thanks for your assistance.
Thank you for connecting with us.