Hello.
Hello. How can I assist you at this moment?
Can you please aid me to modify the ticket details? Because the planned trip got postponed due to some other important work.
Sure, I am happy to help you with that.
Thank you.
Can I have your good name please to check your reservation status?
Sure, my name is Shirley Hall.
Ok, please wait a moment.
Sure, take your time.
Yes Shirley Hall, your reservation has found so please provide me your travelling dates.
Sure, I am planning to move on Apr 10 and please book my return ticket also on Apr 12.
Ok, please let me know the airport codes of your journey locations.
Sure, I want to travel from SFO to PHL.
Are you looking for any connecting flight?
Yes.
Do you have any other specifications?
No.
Ok, please wait a moment.
Sure, take your time.
AA airlines running a flight in your route with connection 1 and the ticket fare is 200. Shall I proceed with booking?
I am ok with this flight, you can proceed with booking.
Ok Shirley Hall, your ticket booking has done and the flight number is 1017.
Thank you for your assistance.
Thank you for choosing us, have a great journey.