Hi.
Hello. How can I assist you at this moment?
Due to bad weather conditions, I want to change my existing reservation. Can you please help me out?
Sure, I will help you with this. Can you please provide your name to check your reservation status?
Sure,. my name is Elizabeth Hill.
Elizabeth Hill, there is no active reservation found under your name in our database.
That's ok, thank you.
Thank you for choosing us.