Hello.
Hello. How may I help you?
I need to cancel my reservation which I have done to participate in music event but unfortunately it got cancelled. So, can you please help me with that?
Sure, may I know your name to cancel your ticket?
Sure, please check reservation with name Donna Parker.
Sorry Parker, no reservation found by your name.
Oh! May be I did not booked perfectly. Anyway, thank you for your time.
Thank you for choosing us.