In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello. 
 agent: Hello. How can I help you today? 
 customer: Actually I am trying to modify the details in my previous ticket which is booked in the last week but due to some server problem I am not getting that. Can you please help me in changing? 
 agent: Sure, I am happy to help you. 
 customer: Thank you for receiving my request. 
 agent: Sure, can I know your name? 
 customer: My name is Deborah Martinez. 
 agent: Sorry for the inconvenience, there is no reservation found on your name. 
 customer: Actually my brother had tried to modify the details but by mistake he cancelled the ticket. I asked him know only. Sorry for wasting your time. Anyway's thank you for checking. 
 agent: Ok, thank you for approaching us. 
 customer: You are welcome.
no_reservation