Hello.
Hello. How can I help you right now?
I want to cancel my reservation due to heavy rains, so please help me to cancel.
Sure, I am happy to help you.
Thank you.
Can I know your name for checking purpose?
Sure, I am Jonathan Carter.
Sorry to inform you, there is no reservation found on your name in our data base to help you in cancellation.
No issues, thank you.
You are most welcome and thank you for reaching us.