Hello.
Hello. How may I assist you today?
I am Ronald Thompson.
Glad to meet you Ronald.
Thanks, glad to meet you too. Due to some problems I am unable to travel in flight so can you please cancel my flight ticket?
Sure, please wait for a minute.
Ok, thank you for accepting my request.
I could not find any reservation with your name in our database.
Oh! It's ok no problem. Thank you for your information.
My pleasure.