Hello.
Hello. How can I help you?
I want to cancel my reservation, due to some problems I am unable to travel those dates, can you please cancel my reservation?
Can you please provide the name on which the reservation has been confirmed?
Sure, my name is Stephanie Walker.
Sorry, there is no reservation found by the name that you have provided.
Oh! It's ok no problem. Thank you for your information.
Thank you and have a nice day.