Hello.
Hello, how may I help you?
I want to cancel my recent reservation, can you please help me with this?
Sure, we are glad to help you in that.
Thank you.
Before proceeding to cancel your flight ticket. May I know your name?
I am David Carter.
Sorry David Carter, based on your name we haven't found any previous flight reservations in airline database.
Ok, no problem. Thank you for your information.
Thanks for reaching us.