Hello.
Hello, how may I assist you?
I am Mary Lee. I want to book a flight ticket from BOS to CLT. Could you help me in booking?
Sure, may I know your planned travel please?
My travelling dates are from Aug 08-10.
There is a flight available on your requested dates from UA airlines with 1 connecting flight.Shall I confirm your booking?
No, don't proceed. I need a direct flight.
Sorry, there is no direct flight available for your request.
That's ok, no problem. Thank you.
You are most welcome.