Hello.
Hello. How may I aid you?
I want to change my existing reservation, due to bad weather conditions. Can you please help me out with it?
Sure, I am glad to help you out. Can you please share your name to check your previous reservation status?
Thank you for the response, my name is Nicole Parker.
Ok, please give me a moment.
Ok, sure.
Sorry, there is no reservation found on your name in our records.
Ok, not a problem. Anyways, thank you for the information.
Thank you for reaching us.