Hello.
Hello. How can I help you today?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, I am very happy to help you with that.
Thank you for taking my request.
I need to know your good name please.
I have reserved it on the name of Stephen Rodriguez.
Sorry, no reservation is found on your name in our database.
Oh! It might be cancelled by my cousin I think. Anyway, thank you for the information.
Thank you for contacting us.