Hi.
Hello,. By what way can I help you today?
I want to cancel my recent reservation. Can you help me in this?
Sure, I will help you with that.
Thank you.
On what name do I need to cancel the ticket?
I am Kathleen Roberts.
Ok, please wait. Let me check your reservation status.
Ok.
Thanks for waiting. Sorry Roberts, there is no active reservation on your name to cancel it.
Not a problem, thank you.
Thanks for choosing us.