Hello.
Hello. What can I do to make your experience better with us?
Can you please change my existing reservation?
Sure, I'll try to help you in changing an existing reservation. Please let me know your name to check the reservation status.
Sure, I am Donna Young.
Thank you for providing your name, please wait a moment.
Sure.
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to change it.
Ok, not an issue. Thank you for choosing us.
Thank you for approaching us.