Hello.
Hello. How may I help you?
Actually my Tennis Competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, hold on a minute.
Sure.
May I know your name to check your reservation?
Sure, I am Carol Evans.
Thanks for giving your name, there is no reservation found under your name to change it.
Ok, not an issue. Thank you for your information.
Thanks for choosing us.