instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hi, I am Pamela Miller. 
 agent: Hello, how can I assist you today? 
 customer: I want to travel from New York, EWR to attend for my sister's marriage anniversary. Will you please aid me in booking a ticket under the price range of 500? 
 agent: Sure, I will help you. May I know your destination airport code? 
 customer: My destination point is Orlando, MCO. 
 agent: Can I have your trip dates? 
 customer: My journey dates are from 06/02 to 06/04. 
 agent: Please wait for a while. 
 customer: Sure, take your time. 
 agent: Thanks for waiting. Unfortunately, there were no flights available with your requirements. 
 customer: That's ok, I will check for another option. Thank you for the response. 
 agent: Thank you for contacting us.
answer:
no_flight


question:
customer: Hello. 
 agent: Hello. 
 customer: I am Sandra Evans. 
 agent: How can I assist you today? 
 customer: I want to change my travel dates in my previous reservation, can you please help me with that? 
 agent: Sure, please give me a moment. 
 customer: Ok. 
 agent: Thanks for waiting, there is no reservation found under your name. 
 customer: Oh! May be I am not booked my ticket properly at that time. Thank you for your service. 
 agent: Welcome, have a great day.
answer:
no_reservation


question:
customer: Hi. My name is Virginia Perez. 
 agent: Hello. Virginia Perez, what can I do for you today? 
 customer: I want to go for holiday trip to New York. Can you help me in booking a flight ticket on 11/21? 
 agent: Sure, we will help you in booking. How much can you afford for this trip? 
 customer: I can afford up to 1000. 
 agent: OK, do you need a return ticket also? 
 customer: Yes, I will be return on 11/23. 
 agent: Ok, please provide me your airport codes so that I can check the availability. 
 customer: My airport codes are from EWR to JFK. 
 agent: Do you have any other request to met? 
 customer: I need stopover in my journey. 
 agent: Ok Virginia, please give me a moment and I will revert to you. 
 customer: Sure. 
 agent: Sorry to inform you that there is no flight available with single stopover. 
 customer: Ok, No issues. Thank you. 
 agent: Thank you for reaching our service.
answer:
no_flight