Hello.
Hello.
I am Cynthia Perez.
How may I help you today?
Can you please help me in changing my existing reservation, as my exam scheduled got postponed to some other date.
Sure, I am glad to help you with that.
Thank you.
Please wait a moment.
Ok.
Sorry, no reservation found on your name to change your reservation.
Ok, no issues. Thank you for your help.
Thank you for choosing us, have a nice day.