Hello.
Hello, how can I help you?
I made a reservation earlier to attend a family function but due to some issues it has been postponed. Can you help me with changing my reservation?
Sure, may I know your good name?
I am Lisa Lee.
Please wait for a moment.
Sure.
Sorry to say that, no reservation was found with your good name.
Ok, no problem. Thank you for your quick response.
Thank you for reaching us.