Hello.
Hello, how can I help you?
I am Eric Lopez. I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
Sure, please give me a moment.
Thank you. I will wait for your response.
Sorry, there is no reservation found on your name in our database to change.
Oh! It may not be booked properly due to some technical issues.
Thank you for contacting us.