Hello.
Hello. How can I aid you at this moment?
Can you please help me to cancel my reservation due to heavy rains at my destination place?
Sure, I am here to help you with this.
Thank you for accepting my request.
Can you please provide your name to check your reservation status?
Sure, my name is Brenda Hill.
Brenda Hill, there is no active reservation found under your name in our database.
Not a problem, thank you.
Thank you for contacting us.