Hello. I am Brandon Scott.
Hello. How can I assist you today?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, please allow me a moment to check for the previous reservation. Brandon, there is no reservation found under your name.
Ok, I will wait for your information. That's ok, thank you for checking.
You are welcome. Thank you for reaching us, have a nice day.