Hello.
Hello. How may I guide you?
Actually my Tennis Competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, can I have your name please?
Sure, I am Jack Scott.
Ok, please wait a minute.
Sure.
Sorry, there is no reservation found with your name in our database.
Ok, no problem. Thank you for your information.
You are most welcome. Thank you for choosing us.