Hi I am Gary Hall.
Hello, how may I address you?
I need to schedule my trip from Boston, MA - BOS to Charlotte, NC - CLT to meet  my family doctor. Can you book me a ticket from 08/14 to 08/16?
Sure, letr me check what flights are avilable for you.
Ok.
we have a flight airline-Delta flight number-1006 with one connection and the price 200.
Ok, please book my ticket.
Your ticket is reserved.
Thanks for your service.
Thanks for choosing us.