Hello.
Hello, how may I serve you today?
I need to book my ticket from PHL to PHX. Can you please help me with booking a flight ticket?
Sure, please share me your trip dates.
My planned trip dates are May 25 and May 27.
Please share me your specifications?
I need to book my ticket in business class.
Can I know your good name please?
Sure, myself Sharon Wright.
 We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
That's ok, no problem.
Thank you for supporting us.