Hi.
Hello, how may I assist you now?
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
Ok, may I know your name to check?
Sure, my name is Samuel Scott.
Samuel Scott, please allow me to check with availability.
Sure, I will wait.
I am very apologetic to say, there is no flight reservation available by your name.
Ok, no problem.
Thank you for connecting with us.
Anyways, thank you for your service.
Have a nice day.