Hello.
Hello, how can I help you?
I want to cancel my recent reservation. Can you help me out?
It's my pleasure to help you with your concern. May I know your name to check with the reservation status?
Sarah Collins.
Please bear with me for 2-3 minutes while I check with the reservation status.
Ok, take your time.
Thank you for waiting, Sarah Collins.
Ok.
Sorry, there is no active reservation found under your name to cancel.
That's ok. Anyways, thank you for your help.
Thank you for reaching us.