Hi.
Hello. How may I assist you?
Owing to an emergency I had to request for this change reservation.
Sure, I am here to help you out. May I know your name please?
My name is Helen Clark.
Wait a moment please.
Sure.
We found your reservation, for change we need your airport code?
I want to book a ticket from CLT to EWR.
May I know your travelling dates please?
Travelling dates are from July, 6 to July, 8.
Is there any connection limit?
I prefer connecting flight.
Do you have any other specifications?
I would like to depart in the afternoon.
Helen Clark, there are no flights available in your route.
Thank you.
Thank you for choosing us.