Hello,.
Hello. How may I assist you?
I am Mary Scott.
Nice to meet you Mary.
I made a earlier reservation to attend a meeting, due to some issues it got postponed. Can you please cancel my reservation?
Sure, I will help you with the cancellation of flight reservation. Please wait for a moment.
Sure.
I have searched online but I could not find your flight reservation to cancel it.
Ok, no issue.
Thank you.