Hello.
Hello. How may I assist you?
I want to change my existing reservation due to sudden postpone of my exams dates, Can you help me out?
Sure, I will help you. May I know your name please?
I am Pamela Lewis.
Please hold on a moment.
Sure.
Pamela Lewis, no reservation has been found on your name in our database.
Ok, no issues. Thank you for your information.
Thank you for reaching us.