Hi.
Hello, how can I aid you?
I need to cancel my ticket, because my reservation was done with wrong location due to confusion in airport.
Sure, I am here to assist you.
Thank you.
May I know your name to check the reservation list?
I am Kenneth Lopez.
Please wait for a while.
Sure.
Thanks for waiting, no reservation found on Kenneth Lopez.
Ok. Thank you.
Thanks for your approach.