Hello, I am Christine Smith.
Hello, How can I help you today?
I want to cancel my trip due to an emergency. Can you please help me?
Sure, I will help you with that.
Thank you.
Please wait a while.
Take your time.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues. Thank you for checking.
Thank you for reaching us.