Hi.
Hello, how may I aid you today?
Owing to an emergency, I want to change my reservation. Can you please help me out?
Sure, we are here to help you.
Thank you.
Could you please provide your name to check the previous reservation status?
I am Pamela Miller.
Ok, please wait for a moment.
Ok.
Sorry, there is no active reservation found on your name in the airline database.
Ok, no issues. Thank you.
Thank you for opting us.