Hi.
Hello, how may I help you?
I want to cancel my reservation as my match got cancelled due to heavy rainfall. Can you help me?
Sure, on whose you did the reservation previously?
I am Mark Nelson. It was made under my name itself.
Wait a while, Kindly.
Sure, take your own time.
Thank you for waiting, there is no reservation found for the user name in our data base to cancel your previous booking.
Ok fine, thanks for checking.
Thank you for reaching us.