Hello.
Hello, do you need any assistance from us?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I will help you. Can you please tell me your name?
My reservation was done under the name Jessica Nelson.
Sorry, there is no reservation with your name to change further.
That's ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us, have a great day.