Hi.
Hello. How may I help you?
I need to change my reservation as my plan to go for trekking got postponed. Can you help me?
Sure.
I am Samuel Young.
Tell me your name please?
Please check for the reservation with the above mentioned name.
Nice to meet your Samuel. Sure.
Thank you.
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
That's Ok, thanks for your assistance.
Thank you.