Hello, Frank Roberts here.
Hello, how may I aid you for the day?
I just want to change my existing reservation, due to my interview has been postponed. Can you aid me to change it?
Sure, please be on hold.
Sure.
Thank you for your time. We are sorry to inform you that, there is no reservation found with your name.
That's Ok, no problem. Thanks for your help.
Thank you for opting our service. Hope to serve you again.