Hi.
Hello, how may I address you?
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
Sure, will you please let me know your name?
Sure,Donna Scott here.
Ok, please wait.
Sure.
Thanks for waiting, I regret to inform you that there is no reservation found under your name in our data base.
Ok, no issues. Thank you.
Thank you for choosing us.