Hello.
Hello, how can I help you?
I am Margaret Young from Austin. I have made an earlier reservation to attend for a seminar, due to some technical issues my seminar has been postponed. Can you help me to change my reservation on my name?
Sure, please wait a minute.
Sure.
Sorry, there is no reservation found with your name.
Ok, no worries at all. Thanks for your information.
Thank you for reaching us.