Hello.
Hello, how can I help you today?
I want to change my recent reservation, Can you please help me in that?
Sure, Let me know your name to check your reservation?
My name is Anna Thomas.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, that's not a problem. Thanks for your information.
Thank you for choosing us.