Hello.
Hello. Welcome to our agency.
Stephanie Carter here.
How can I assist you for the day, Stephanie Carter?
Actually, yesterday I booked my flight ticket from your agency, but due to the heavy rains I would like to cancel my ticket. Will you help me?
Sure, I can help you with it. Give me a moment to check with your existing reservation.
Sure.
I'm sorry to inform you that, no reservation was found by your name.Maybe I was not booked properly, sorry for the inconvenience.
It's ok, thanks for checking.
Thank you for reaching us, keep contacting us for your further bookings also.
Welcome.
Have a great day.