Hi.
Hello. How may I guide you?
Due to health issue I cannot attend my business meeting. Can you help me to cancel my recent reservation?
Sure, I am here to help you. Can you help me with you name to check your details?
Sure, my name is Carolyn Rodriguez.
No reservation found on your name, sorry for inconvenience.
That's ok, thank you.
Thank you for choosing us, hope we will get an opportunity to serve you in future. Welcome.