Hi.
Hello, how may I serve you today?
I want to cancel my reservation as I am not feeling good to make a trip. Can you help me with that?
Sure, may I know your name?
Ok, my name is Joseph Rodriguez.
Ok, please wait for a minute.
Sure, take your time.
We found a reservation on your name, shall I cancel it?
Yes, cancel it.
Your reservation has been cancelled.
Thank you for cancelling my reservation.
Thank you for choosing us.