Hi.
Hello. How may I help you?
John Williams here. I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
Sure, I am here to help you. Please wait for a moment to check your details.
Ok.
Sorry to say, there is no reservation found on your name in my database.
That's ok, thank you for your help.
Thank you for reaching us, have a nice day.