Hello, I am Nancy Hernandez.
Hello, how can I help you today?
Due to heavy rain fall my cricket match got postponed, so I need to change my existing reservation. Can you please help me with changing?
Sure, wait for a moment. I will check and get back to you.
Ok.
Thanks for being patience, sorry to say that, no reservation was found with your name.
Ok, not an issue. Thank you for your information.
Thanks for connecting with us.