Hi.
Hello, how may I assist you?
I want to cancel my reservation because I met with an accident. Can you please help me out?
Sure, I am glad to help you. Could you please provide your name to check your reservation status?
My name is Joshua Hernandez.
Ok, I found a reservation on your name. Shall I proceed with your cancellation? Ok, your cancellation is done successfully.
Thank you very much.
Thank you for choosing us, have a nice day.