Hello.
Hello, how can I help you at this moment?
I am planning to cancel my trip due to an emergency. Can you aid me in cancelling my existing reservation?
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
Thank you. Ticket was booked on the name Amanda Baker.
Sorry Amanda Baker, there are no flights reserved on your given name formerly?
No issues. Thank you for checking and giving the information.
Welcome, thank you for choosing us. Have a great day.