Hello,.
Hello.
I am Benjamin Thompson.
How may I be of your help?
I just want to change my existing reservation, due to postpone of my exams. Can you please help me with that?
Sure, I'll help you with this.
Thank you.
Please wait a moment I will check the reservation status.
Sure.
Thank you for waiting, unfortunately there is no reservation found by your name.
Ok, no issues. Thank you.
Thank you for choosing us.