Hello.
Hello. How may I guide you today?
Actually my Snooker's competition is postponed so that I want to cancel my recent reservation. Can you help me?
Sure, I will help you with that. May I know your name please?
Sure, I am Carolyn Rodriguez.
Please wait for a minute, I will get back to you.
Ok.
Carolyn Rodriguez, I am sorry to say that there is no flight found under your details.
That's fine, no problem.
Thank you for reaching, have a great day.