Hi.
Hello, how may I help you?
Due to some personal issues, I would like to cancel my recent reservation. Please help me out.
Sure, may I know your name please to check the reservation status?
Sure, my name is Gary Carter.
Gary, please wait for a minute.
Sure, take your time.
I couldn't find any reservation with your details.
Ok, no problem. Thank you for your information.
Thank you for contacting us.