Hello.
Hello, how may I address you?
I want to cancel my recent reservation, can you please help me with this?
Sure, will you please let me know the name on which the reservation was made formerly?
Anthony Clark.
Ok, please give me a moment.
Sure.
Thanks for waiting, there is no reservation found active under your name in our list.
Ok, no problem. Thank you for your information.
Thank you for choosing us.