Hello.
Hello, how may I best oblige you today?
I am Michelle Thompson. As my plan to go for holiday trip got postponed, I want to change my reservation. Can you please help me?
Sure, we are happy to help you.
Thank you.
Please wait for a minute.
Ok.
Thanks for waiting, no active reservation was found on the name of Michelle Thompson.
It's ok, thank you for your kind information.
Thank you for choosing us.