Hello.
Hello, How can I assist you today?
I am Donald Nelson.
Ok.
I need to book a flight ticket from CLT with direct flight, can you please help me for booking?
Sure, I would be happy to help you.
Thank you.
Can you please provide your landing airport code?
My detaination airport code is MSP.
 On which dates would you like me to book a flight ticket for you?
I would like to travel on 02/24 to return on 02/26.
Ok, please wait a moment, let me search a flight for you.
Sure.
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
Ok, no problem. Thanks for your information.
Thank you for reaching us.