Hello.
Hello. How may I support you today?
Can you please change my reservation as the film festival which I planned to attend got postponed?
Sure, please let me know your name to check the reservation status.
I am Joshua Jones.
Ok, please wait a moment.
Sure.
Thank you for waiting, we did not found any reservation by this name.
It's ok, thank you for your information.
Thank you for availing us.