Hi.
Hello, how can I assist you?
Please help me out in cancelling the recent reserved ticket.
Sure, I can help you with that. May I know your good name please?
Pamela White is my name.
Please wait while I'll check your reservation status.
Ok.
Pamela White, there is no active reservation found under your name to do cancellation.
That's ok, thank you.
Thank you for choosing us.