Hi.
Hello, how can I assist you today?
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
Sure, may I know your name please?
Sure, my name is Samuel Turner.
Wait a while, kindly.
Sure.
Thank you for your time, we did not find any active reservation in your name to cancel.
Ok, not an issue. Anyways, thank you for your service.
Thank you for reaching us. Hope to serve you again.