Hello, myself Paul Thomas.
Hello. How may I aid you?
I want to change my existing reservation details, can you please hep me out?
Sure, I am here to help you out.
Thank you.
Wait a moment please, let me check with that.
Ok, take your time.
Paul Thomas, we regret to inform you that there is no reservation found on your name in our records.
It's ok, thank you for the information.
Thank you for choosing us.