Hi. Mark Edwards here.
Hello, how may I assist you today?
Can you cancel my flight ticket reservation? As I have postponed my business trip to Los Angeles.
Sure, I will help you with that.
Ok.
Can you please share your good name?
I am Mark Edwards.
Please give me a minute.
Sure.
Thanks for being patient, there is no active reservation found on your name to cancel.
Ok, not a problem. Thank you.
Thank you for availing us.