Hello.
Hello. How may I assist you?
I want to change my existing reservation, due to some health issue. Can you help me?
Sure, I am here to help you with your concern. May I know your name please?
Thank you for accepting my request. Yes, I am Christine Williams.
Please hold on a moment.
Sure.
Christine Williams, no reservation has been found on your name in our records.
That's fine, no problem. Thank you for your help.
Thank you for choosing us.