Hello.
Hello, how may I aid you?
I am George Moore. I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
Sure, I am happy to help you. Please wait, let me check your reservation status in our database.
Ok, take your time.
Sorry, there is no reservation under your name in our database.
That's ok. Anyways, thank you for your help.
You are welcome and have a nice day.