Hi.
Hello. How can  I help you?
Can you please help me in cancelling my recent reservation?
Sure,  I will help you. May I know your name to check the reservation status?
Please check the reservation on the name of Katherine Campbell.
Please, wait a minute.
Ok, I will wait.
Thank you for waiting, there is no reservation found on your name to cancel.
Ok, no problem. Thank you for the information.
Thank you for approaching us.