Hi, Debra Hall here.
Hello Hall, how can I assist you?
I want to cancel my recent reservation due to sudden change in my trip. Can you help me?
Sure, I am here to help you. Let me check your reservation status in our database.
Ok, take your time.
Hall, I have not found any reservation on your name in our database.
That's fine, not an issue. Thank you for checking.
You are welcome and thank you for choosing us.