Hi. I am Samuel Parker.
Hello, how can I support you today?
I need to cancel my reservation due to some issues, can you help me out?
Sure, we are glad to help you with cancellation. Please wait for a couple of minutes.
Sure, take your own time.
Thanks for your time, there was no reservation found on your specified name to cancel it.
That's ok, not an issues. Thank you for your information.
Thank you for approaching us.