Hello.
Hello, how may I assist you today?
I want to cancel my recent reservation due to my official leaves are cancelled. Can you help me for this one?
Sure, may I know your name to check with your details.
Gary Thompson here.
Just a moment, let me check your reservation status in our records.
Sure.
Sorry, there are no active reservation to cancel your ticket.
No issues, thank you for the information,.
Thank you for reaching our service.