Hi.
Hello, how can I help you today?
To meet my friends at the Fillmore, I need to book a ticket on 11/20 with a direct flight. Will you aid me in this with the name of Frank Allen?
Sure, when are you willing to travel?
I will be back on 11/22.
Ok, let me know your airport codes?
Airport codes are from Boston, BOS to  Austin, AUS.
Ok, please wait for a while.
Sure.
Thanks for waiting, no flights found with your requested details.
Ok, no problem. Thank you for your service.
Thank you for choosing us.