In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Input: Consider Input: customer: Hi. 
 agent: Hello. How may I help you? 
 customer: I want to change my reservation due to health problem, can you help me? 
 agent: Yes, I am here to help you. Let me know your name please. 
 customer: Myself George Edwards. 
 agent: Edwards, please wait for a while. I will check your reservation status and get back to you. 
 customer: Ok. 
 agent: Edwards, I have not found any reservation by your name in our database. 
 customer: No problem, thanks for checking. 
 agent: You are most welcome and thank you for contacting us.

Output: no_reservation


Input: Consider Input: customer: Hello, I am Jason Hill. 
 agent: Hello. How can I serve you? 
 customer: I want to visit Fenway Park at Boston, MA - BOS, can you help me in booking a ticket from Houston, TX - IAH? 
 agent: Sure, I will help you out. May I know your travelling dates? 
 customer: My travelling dates are from 10/15 to 10/17. 
 agent: Do you need any connection limit? 
 customer: Yes, I need a lay by. 
 agent: Give me a minute. 
 customer: Sure. 
 agent: Thanks for your time. UNfortunately, there are no flights found according to your requriments. 
 customer: Ok, no issues. Thank you for your information. 
 agent: Thanks for choosing us.

Output: no_flight


Input: Consider Input: customer: Hello. 
 agent: Hello, how may I help you today? 
 customer: I am Rebecca Taylor. As my business trip has been cancelled, can you help me in cancelling my reservation. 
 agent: Sure, I will help you with that. Please wait for a moment, while I search for the reservation on your name. 
 customer: Sure. 
 agent: Thanks for waiting, Sorry I did not find the reservation on your name. 
 customer: Not an issues, thank you for your quick response. 
 agent: Thank you for reaching us, have a nice day ahead.
Output: no_reservation