Hi.
Hello. How may I assist you?
Can you help me to cancel my reservation?
Sure, I am here to help you.
Thank you.
May I know your journey dates, please?
Please cancel my reservation.
Sorry, may I know your name please?
Sure, my name is Anna Edwards.
Ok, please wait for a while.
Sure.
Sorry, we have not found any reservation on your name.
No issues, thank you for your time.
Thank you for choosing us.