Hi.
Hello.
I am William Smith.
William, which help you are expecting from my side?
My holiday trip got postponed, can you help me to change my reservation?
Sure, I will help you with that, please wait for a moment to check your reservation status.
Please check my details.
Smith, in my database I did not find any reservation with your name.
That is fine.
Anything else to help you?
No, I am fine. Thank you for your time.
My pleasure, have a nice day.