Hello, I am Brenda Nelson.
Hello, how may I assist you today?
Can you please help me in cancelling my reservation as the art festival which I planned to attend got postponed?
Sure, we are here to help you. Please hold a moment, let me check your reservation and let you know.
Sure.
Thanks for your time, sorry, no reservation found with provided name.
It's ok, thank you for your information.
Thank you for approaching us.