Hello.
Hello. How may I help you?
I want to change my existing reservation because of my health issues, can you please help me out?
Sure, I can help you.
Thank you.
May I know your name so that I can help you easily.
Sure, my name is Eric Edwards.
Please wait a moment, let me check the status of your reservation.
Sure.
Thanks for waiting, there is no reservation found with your name on our database.
Ok, no problem.
Ok, thanks for consulting us.