Hi.
Hello, how can I assist you at this moment?
I am George Garcia. I am planning to change my reservation to another destination, so can you help me to change my reservation?
Sure George Garcia, I will help you with that. Please wait a moment to check your reservation status.
Ok.
Sorry George Garcia, no reservation has found under your name to change.
That's ok, thank you.
Thank you for choosing us, have a good day.