Hi.
Hello. How may I help you out?
One of my friend got engaged on the same date which I have planned to reach my home town but I am unable to travel now, can you please help me in modifying my flight ticket?
Sure, I will help you in changing your reservation.
Thank you for accepting my request.
Please wait a moment.
Sure.
May I know your name please?
I am Andrew Clark.
Sorry, there are no reservations found in our database.
Oh! Ok, no issues with that, it might not confirmed till now, I can check it later. Thank you for your help.
Thank you for approaching us.