Hi, Katherine Smith here.
Hello, How can I support you?
I recently reserved a ticket to give a visit to my best friend. But, before my journey she came to my home and gave me a surprise visit. So, now I want the ticket to be cancelled. Can you please help me?
Sure, I am here to help you. Please wait a minute. I will check and let you know.
OK.
Thank you for your patience. There is no recent reservation found against your name.
OK, Thank you.
Thank you for contacting us.Have a great day.