Hi.
Hello, how may I assist you?
I want your help to cancel my ticket due to sudden change of our plan, can you please do it?
Sure, we are here to help you.
Thank you.
May I know your good name?
My name is Jeffrey Campbell.
Please, stay online. I will check the previous list and revert to you.
Ok.
Thank you for your valuable time. No reservation was found on your name to cancel.
No problem, thank you for the information.
Thank you for reaching us, have a good day.