Hello.
Hello, how can I assist you?
Myself Dennis Hall. I would like to change my existing reservation, can you help me in that?
Please can you wait a moment while I check the database for your reservation to change?
Sure, I will wait for your response.
Thank you for waiting. There is no reservation been found on your name to change, sorry for the inconveniences.
That's ok, no problem. Thank you for the information.
Thank you for choosing our agency.