Hi.
Hello, how may I assist you today?
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
May I know your name to check with your previous booking?
Sure, Anthony Martin.
Please be on hold for a while.
Ok.
Anthony Martin, there is no active reservation by your name in our data.
That's Fine.
Thank you for choosing us.
Thanks for the information.
Have a nice day.