In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello. 
 agent: Hello, how can I aid you? 
 customer: I want to enjoy beer festival with my friends.So, can you please book a flight to LGA? 
 agent: Sure. Can I know your travelling dates? 
 customer: I want to start on 03/22 and return on 03/24. 
 agent: Can you provide origin point? 
 customer: My origin point is ORD. 
 agent: Do you have any limitations? 
 customer: I need a direct flight. Price limit is 5000. 
 agent: Thanks for the information. We did not found any direct flights matching your criterion. Can you provide your good name? 
 customer: I am Virginia Harris. 
 agent: Thanks for contacting us. 
 customer: Thanks for the information.
no_flight