Hello.
Hello, how may I serve you?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I will help you with that. May I know your good name to proceed further?
I am Edward Collins.
Sorry, there is no active reservation on your name in our records.
Ok, no issues. Thanks for the information.
Thank you for contacting with us.