Hello.
Hello, how may I help you?
I need you to re-book my flight ticket. As I have made few changes in my plan to reach Houston. Please help me.
Sure, I am happy to help you. May I know your name?
Thank you. My name is Sandra Lopez.
Thank you. Please wait, let me check your reservation status in our database.
Sure, I will wait.
I am sorry to inform you that there is no reservation found under your name in our database.
That's ok. Thank you.
You are welcome and thank you for choosing us.