Hello.
Hello. How may I aid you today?
I want to cancel my reservation, I have semester exams on those dates in my college, can you please cancel my flight ticket?
Sure, I will cancel it, may I know your name please to check your reservation status?
Thanks, my name is Sandra Johnson.
Sandra, I did not find any reservation with your name in my database.
Oh! May be I am not booked my ticket properly at that time.
Thank you for reaching us.