Hi, I am Nancy Martinez.
Hello. Nancy Martinez, how can I assist you?
We friends were planning to cancel our tour, so could you please help me in cancelling my flight ticket.
Sure. please, wait a while. Thanks for being patience.
Ok.
We found that there was a reservation with your name. So can I cancel this?
Yes, cancel my reservation.
Ok, your ticket has been cancelled.
Ok, thank you for your help.
Thank you for reaching us.