Hi.
Hello. How can I aid you today?
I need to cancel my reservation as my plan to go for hummer tour got cancelled. Can you help me?
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
I am Larry Rodriguez.
Sorry Larry Rodriguez, there are no flights reserved on your given name formerly.
Ok fine, thanks for your response.
Welcome, thank you for choosing us. Have a great day.