Hello.
Hello.
Sarah Hill here.
How may I assist you?
Can you please help me in changing my recent reservation? As my health is not in a good position to do journey.
Sure, I will help you. Please wait, let me check your reservation status.
Sure, take your own time.
Hill, I found your reservation. Can you please tell me your travel dates?
Fine, my departure date is 01/09 and I want to fly-back on 01/11.
Ok, may I know your preferred airport codes?
Yes, my source and destination airport codes are IAD and PHX.
There is a flight available with UA airlines and the ticket fare is 100 only. Can I proceed for booking the ticket?
Is that a direct flight?
Sorry, there is no direct flight available on your preferred travel dates.
That's ok, I'll reach my destination by some other mode of transport. Thank you for giving the information anyways.
Hill, you are welcome and thank you for choosing us.