Hello.
Hello.
Joshua Collins here.
What can I do for you today?
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods.
Joshua Collins, let me check with your existing reservation first before cancelling.
Sure.
I'm so sorry Joshua Collins, we couldn't find any reservation by your name.
It's ok, no issues.
Can I provide any other information to you?
No, thank you for your information.
Feel free to choose our services again, thank you.