Hello.
Hello, how may I aid you today?
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
Sure, we are perky to help you.
Thank you.
May I know your good name please?
Please check the reservation on the name of Frank Johnson.
Please wait a minute.
Ok.
Sorry, there is no active reservation on your name to change.
Ok no problem. Thank you.
Thank you for connecting with us.