Hello. Myself Patrick King.
Hello. welcome to flight booking agency. How can I assist you today?
Actually, my friend and I planned a trip to Houston in this weekend.But, suddenly my friend meet with an accident and I have to take care of my friend so I want to do some changes in my reservation.
Ok, please allow me a moment while I check for the previous reservation in our data base.
Ok, take your own time.
Your patience is greatly appreciated. Patrick, there is no reservation found under your name.
It's ok, thank you for your service.
You are welcome. Thank you for contacting us.