Hello. Myself Nicole Mitchell.
Hello. How can I help you?
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation. Will you help me with that?
Sure, I will help you to cancel your reservation.
Thank you for accepting my request.
Sorry, no reservation found on your name to cancel your reservation.
Ok, not an issue. Thank you for your information.
Welcome.