Hi.
Hello, how may I aid you?
Myself Sarah Carter, can you help me to change my reservation which my brother had done recently?
Sure, please wait a moment I will check your details and proceed further.
Ok, I will wait.
Sorry to say, there is no reservation on your name in my database.
Ok, not a problem may be my brother had done the needful for me. Thank you for the information.
Thank you for reaching us, have a nice day.