Hi.
Hello, how may I provide assistance to you?
Can you help me to change my reservation?
Sure, we are here to help you.
Thank you.
May I know your name please?
I am Timothy Thompson.
Ok, please be on hold for some time.
Sure, take your time.
Sorry, we could not find any reservation with your name.
That's ok, thank you for checking.
Thank you for availing us.