Hello.
Hello. What type of service you are expecting from our agency?
Can you please help me to cancel my reservation?
Sure, I am happy to help you to cancel your flight ticket. Can you please tell me your good name?
My name is Mary Baker.
Ok, please give me a minute.
Sure.
Sorry to inform you that, there is no active reservation found with your name to cancel.
Ok, not a problem. Thank you.
You are welcome. Thank you for opting us.