Hi.
Hello, how can I aid you?
I want to cancel my recent reservation due to some health issues. Can you help me for that one?
Sure, I can help you with that. Can I have your good name please?
Sure, Mark Wilson here.
Please allow me a minute to check your reservation status.
Sure.
Mark Wilson, reservation found under your name and I have cancelled it successfully.
Thank you, for the cancellation.
Thank you for choosing us.