Hello.
Hello, how may I assist you?
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
Sure, may I know your name please to check the reservation status?
Sure, my name is Joseph Martinez.
Joseph, please wait for a minute.
Sure.
I couldn't find any reservation with your details, Joseph.
Ok, no problem. Thank you for your information.
Thank you for choosing us.