Hello. My name is Anna Adams.
Hello, how may I aid you today from my end?
Can you help me to cancel the reservation I had done last month?
Sure, I am here to help you out. Please allow me a moment.
Ok, thank you for the positive response. I will wait.
Sorry Anna Adams, there is no reservation on your name in our database.
That is ok, pleased with the service and assistance provided.
Thank you for reaching us.