Hello.
Hello, how may I aid you today?
I would like to change my reservation as exams postponed to some other dates, can you please help me out with that?
Sure, please share me your good name.
Thank you. Myself Carolyn Baker.
Please standby.
Sure.
Sorry to say that, there is no active reservation found on your name.
Ok, no problem. Anyway thank you for checking out.
Thank you for opting us.