Hello.
Hello, May I know what kind of service you are looking for?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I can help you in that.
Thank you.
May I know your good name please?
My reservation was done under the name Raymond Edwards.
Ok, please wait for a while.
Sure, take your time.
We are sorry to say that, there is no active reservation found on your mentioned name.
Ok, not an issue. Anyways, thank you for the information.
Thanks reaching us, wish you a great day.