instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hello. 
 agent: Hello. 
 customer: Larry Allen here. 
 agent: How may I assist you? 
 customer: I want to travel from SEA to LAX for my business trip, can you please help me out with booking of a flight ticket on those locations? 
 agent: May I know your travelling dates please? 
 customer: Sure, I am planning to move on 11/07 and please book my return ticket also on 11/09. 
 agent: Ok, please wait for a moment. 
 customer: Sure. 
 agent: Flight-1007 is available for you with 1 connection at the price of 100, can I proceed with booking? 
 customer: That's fine for me to travel, you can proceed with booking. 
 agent: Your booking is done. 
 customer: Thank you for your help in booking of my ticket. 
 agent: Thank you for choosing us. 
 customer: Welcome.
answer:
book


question:
customer: Hello. 
 agent: Hello. 
 customer: I am Christopher Taylor. 
 agent: How can I help you? 
 customer: I planned to meet my cousin in DCA, can you please help me to book a flight ticket from PHL? 
 agent: Sure, can you please tell your travelling dates? 
 customer: I planned to travel on 02/18 and 02/20. 
 agent: Sorry, there are no flights available with your requested details. 
 customer: Ok, no problem. Thank you for your time. 
 agent: Thank you and have a nice day.
answer:
no_flight


question:
customer: Hi, I am Kimberly Collins. 
 agent: Hello, how can I help you today? 
 customer: To participate in soft adventure sport at Oakland, can you help me to book a connecting flight? 
 agent: Sure, can you please share your airport codes? 
 customer: My airport codes are Chicago, IL - ORD and Oakland, CA - OAK. 
 agent: May I know your departure and return dates? 
 customer: I will return on 08/25 and start on 08/23. 
 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: Sorry, there are no flights found with your given dates. 
 customer: Ok, thanks for the information. 
 agent: Thank you for opting us.
answer:
no_flight