Hi.
Hello.
Myself Jerry Mitchell.
Jerry, how can I aid you today?
I would like to cancel my flight reservation as I am unwell. Could you please help me?
Sure, I am here to help you.
Thank you.
Hold on for a moment. Let me check.
Sure.
Sorry Jerry, there are no flights reserved on your given name formerly.
Not an issue, thank you for checking.
Welcome, thank you for choosing us. Have a great day.