Hello.
Hello, how may I assist you today?
I want to cancel my reservation as my plan to visit my home is cancelled. Can you help me?
Sure, I am here to help you with cancellation. Can I have your name please?
My name is Nicole Martinez.
Ok, please wait for a while.
Sure.
Thanks for your time, there was no reservation found on your name to cancel it.
Ok, thank you for the information.
Thank you for availing us.