Hello.
Hello, how may I amend you?
Can you please help me a to cancel my reservation?
Sure, I will help you. May I know your name to check the reservation status?
Myself Michelle Jackson.
Please wait. I will revert to you.
Ok.
Thanks for your time. There was no reservation found on your name.
Ok, no problem. Thank you.
Thank you for availing with us. Have a nice day.