Hi, I am Nicole Smith.
Hello, How can I serve you the day?
As the meeting with my head got Delayed, I want you to cancel my reservation.
Sure, I will be there to help you. Please hold on for a minute.
Sure.
Thanks for holding on. Unfortunately, we did not find any reservation with your name.
It's ok, thank you for your kind information.
Thank you for reaching us with an enquiry.