Hi.
Hello, how may I assist you today?
I want to cancel my reservation which is done recently due to some problems, can you please help me out?
Sure, I am here to help you.
Thank you.
Can you please share your good name?
Sure, my name is Kathleen Moore.
Please wait for a while.
Sure, I will wait.
Thanks for waiting, there is no active reservation found on your name.
Ok, that's fine. Thank you for your service.
Thank you for approaching us, have a nice day.