Hello.
Hello.
Myself John Gonzalez.
John, how can I render you today?
I want to cancel my recent reservation, can you please help me out?
Sure, I am here to help you. Hold on for a moment. Let me check.
Sure, take your time.
Sorry John, there are no flights reserved on your given name formerly.
It's ok, thank you for the information.
Welcome, thank you for choosing us. Have a great day.