Hi.
Hello, how may I assist you today?
I need to change my trip dates of my existing reservation as my plan to go for a heritage tour in Oakland got postponed. Can you help me?
Sure, may I know your name for the change process?
I am Melissa Edwards.
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.
Ok fine, thanks for your response.
Welcome, thank you for opting us.