Hello.
Hello, how may I assist you today?
Can you please check with my previous booking and help me with cancelling my reservation due to my health issues?
Sure, we are here to help you.
Thank you for your response.
Can I have your name to proceed further?
My name is Anthony Hall.
Ok, please wait for a while.
Sure.
Thank you for your valuable time, unfortunately no reservation found with provided name.
Oh! That's really disappointing to hear from your side. Anyways, thank you for checking.
Thank you for availing us.