Hello.
Hello, how can I help you?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Sure, I am here to help you. May I know your name please?
My name is Ryan Collins.
Ok, please stand by.
Sure.
Thank you for your time, sorry no reservation found on your name.
That's ok, no problem. Thank you for the information.
Thank you for reaching us, have a nice day.