Hi. Frank Hill here.
Hello, how may I be your handing hand for this moment?
I need to change my existing reservation as my sister blessed with a baby before the expected delivery date.
Sure Hill, I will guide you in amending your reservation. If I found any reservation on your name in our database I will change it. Please allow me a moment to check with your reservation details.
Ok.
Sorry Hill, here I didn't find any active reservation on your name.
That's fine. Thank you for your great response.
Thank you for reaching us.