Hello.
Hello, how may I help you?
Can you please help me in cancelling my recent reservation, as my grand fathers health is not good?
Sure, may I know your name?
Thank you for the response. My name is Gary Campbell.
Ok, wait a minute.
Ok, sure. I will wait for your response.
Sorry, there was no reservation found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us.