Hello.
Hello.
I am Karen Moore.
How may I aid you today?
I need to change my reservation due to my planned event got postponed. So please help me with that.
Sure, I am glad to help you with that.
Thank you.
Please wait for a minute.
Sure, take your time.
Sorry to say that, there are no active reservation on your name in our database.
I will check my mail and get back to you with information regarding cancellation. Anyway, thank you for your time.
Thank you for approaching us.