Hello.
Hello.
I am Edwards Thompson.
How can I assist you today?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, please allow me a moment to check for the previous reservation.
Sure, take your time.
Edwards, there is no reservation found under your name.
That's ok, thank you for your information.
You are welcome. Thank you for contacting us, have a great day.