Hello.
Hello, do you need any help from us?
I want to cancel my reservation because my trip has been postponed. Can you assist me in cancellation process?
Sure, I am glad to help you. Could you please tell us your name?
Justin Collins.
Justin Collins, please wait for a while.
Sure.
Sorry, there is no reservation with your name in our portal to cancel further.
No problem, thank you for searching.
You are welcome, have a great day.