Hello.
Hello. How can I assist you at this moment?
I want to change my existing reservation. Could you help me with that?
Sure, I will help you with that.
Thank you.
Can I have your good name please to check your reservation status?
Jerry Moore.
Ok, please wait a moment.
Ok.
Sorry Jerry Moore, no reservation has found under your name to change.
That's ok, no problem.
Thank you for choosing us, have a good day.
Thank you.
Most welcome.