Hello.
Hello, how can I guide you for today?
I am James Young and I need some help in my flight ticket modification, can you please help me in that one?
Sure, I will help you with that.
Thank you for considering my request.
Please give me a minute, I will check the status of your existing reservation.
Sure, take your own time.
Sorry, there is no reservation found under your name in our database.
Ok, that's fine. Thank you for your information.
Thank you for contacting us, have a nice day.