Hello.
Hello. How can I help you?
I want to cancel my reservation, due to my health issues. Can you please help me in the cancellation?
Sure, I am happy to help you with the ticket cancellation process.
Thank you.
Could you please let me know your name to check the ticket status?
Myself Anna Lopez.
Ok, please give me a minute.
Ok.
Sorry to inform you, there is no active reservation found with your name to cancel the ticket.
Not an issue. Thank you.
You are most welcome. Thank you for choosing us.