Hi.
Hello, may I know how best I can help you today?
Could you please change my existing reservation?
Sure, I am here to help you.
Thank you.
Can I have your name please?
My name is Dorothy Rodriguez.
Ok, please wait for a couple of minutes.
Sure.
Thank you for waiting, we did not find any reservation on your name in our database.
Ok, Not an issue. Thank you.
Thank you for selecting us.