Hello.
Hello.
I am Laura Thomas.
How can I help you today?
Owing to an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I will help you to cancel your reservation.
Thank you.
Please give me a moment.
Ok, take your time.
Sorry, no reservation found on your name to cancel your reservation.
That's ok, thank you for your information.
Welcome, have a nice day. Thank you for choosing us.