Hello.
Hello, how can I assist you today?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, may I know your name please?
My name is Donna Perez.
Ok, please wait for a while.
Ok, I will wait.
Sorry, there was no reservation found with your given name.
Anyway, thanks for the information.
Thank you for opting us.