Hello, I am Barbara Lewis.
Hello, how may I help you today?
Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
Sure, please wait a minute.
Ok.
Thank you for your time, we found a reservation under your name. Shall I proceed to cancel your reservation?
Yes, you can.
Your reservation has been cancelled.
Thanks for your service.
Thank you for availing with us.