Hello, Jessica White here.
Hello. How may I help you?
I want to cancel my previous reservation due to terrorist attacks in Syria, can you help me?
Please wait for a moment.
Ok, please check with my existing reservation, I will be waiting for your response.
Sorry, there is no reservation found basis on your details.
Oh! That's sad to know, thank you for checking with my booking anyways.
Thank you for reaching us.