Hello, I am Gregory Garcia.
Hello Garcia, how can I render you today?
I want to cancel my trip due to an emergency. Can you render me?
Sure, I am here to help you. Hold on for a moment. Let me check.
Thank you, take your time.
Sorry Gregory, there are no flights available on your requested dates.
No issues, it might be cancelled by my spouse. Thank you for checking.
Welcome, thank you for choosing us. Have a great day.