Hello.
Hello. How may I guide you at this moment?
I am Kenneth Edwards, want to cancel my recent reservation due to some personal issue. Please help me out with that.
Sure, I will help you with that.
Thanks.
Please wait a moment to check your previous reservation.
Sure, take your time.
We regret to inform you that there is no reservation found on your name in our records.
It's ok, thank you for your help.
Thank you for reaching us, have a great day.