Hello.
Hello, how may I aid you today?
I want to change my existing reservation, can you please help me with this?
Sure, we are here to help you.
Thank you.
Can I have your name to proceed further?
My name is Pamela Wilson.
Ok, please wait for a while.
Sure.
hank you for your time, unfortunately no reservation found on your name.
No problem, thanks for your information.
Thank you for opting us.