Hello.
Hello. How can I assist you now?
I need to change my travelling details because I have given wrong dates, can you help me in modifying the ticket?
Sure, I am ready to help you with that.
Thank you.
On which name you reserved a ticket earlier?
I have reserved my ticket with name Jennifer Brown.
Ok, please wait a moment and I will check existence of reservation.
Ok.
Sorry Brown, there is no reservation found under your name.
It's ok. Thank you for checking.
My pleasure. Thank you for choosing us, have a great day.