Hello.
Hello, how may I assist you?
Paul Green here. Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to cancel my reservation. Can you please help me in that?
Sure, I will help you.
Thank you.
Please wait a moment, I will check the reservation list and get back to you.
Ok.
Sorry Paul Green, there is no active reservation on your name.
No problem. Thank you.
Thank you.