Hello.
Hello, how can I help you?
Due to my ill health, I would like to cancel my trip to Dallas. Can you please help me in cancelling my recent reservation?
Sure, I will help you with that. May I know on which name to had did the reservation?
My previous reservation has done with my name Steven Wright.
Yes Steven Wright, your reservation is cancelled successfully.
Thank you for your help.
Thank you for choosing our agency, looking forward for you to contact us again.