Hello.
Hello.
I am Mary Taylor.
How may I assist you at this moment Mary?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I will help you with that, please wait for a minute. Thanks for your waiting, I could not find any reservation with your name in our database.
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
Thanks for choosing us, have a great day ahead.