Hello.
Hello, how can I support you today?
Owing to an emergency work at my place, I want to cancel the reservation.
Ok.
Will you help me in this with the name of Rebecca Roberts?
Sure, I will help you.
Thank you.
Please wait for a while, I will check your reservation.
Ok.
Thank you for being patience, there is no reservation found on your name.
Ok, thank you for your information.
Thank you for reaching us.