Hello.
Hello, how best I can help you today?
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, I am here to help you.
Thanks.
May I know your name please?
I am Michael Lopez.
Thanks for your name, please wait.
Ok.
Thank you for waiting, we did not find any reservation on your name.
Anyway, thanks for the information.
Thank you for choosing us.