Hello.
Hello, How can I aid you?
I recently reserved a ticket to meet my best friend. But, before my journey he came to my home and gave me a surprise visit. So, now I want that ticket to be cancelled.
Ok. I will help you.
Thank you.
May I know your name?
Sure, I am Jessica Campbell.
Please wait.
Sure.
Thanks for waiting. There is no active reservation on your name.
That's Ok, not a problem.
Ok, Thank you.