Hi.
Hello. Do you need any assistance from my side?
Due to emergency I need to cancel my recent reservation, can you please help me with that?
Sure, I am glad to help you and can you please share your name to check in our booking site?
Laura Clark here.
Wait for a while.
Sure, I will wait for your response.
Thank you for being on hold, I have checked with your information in my portal to cancel your booking but is displayed that there is no user name found to cancel it.
Ok, no problem. Thanks for your information.
Thank you for approaching us, have a nice day.