Hi.
Hello, how may I serve you?
I am Stephanie Collins. I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
Sure, I will help you. Please wait for a moment.
Thank you. Ok.
Sorry, there is no reservation existing on your name.
That's Fine. Thank you.
You are welcome, have a nice day.