Hello.
Hello, how may I assist you now?
I have planned a trip to Seattle to attend a family part but suddenly the event got cancelled due to weather conditions, can you please cancel my flight ticket booking?
Sure, I will help you with that. May I know your good name please?
Thank you so much and my name is Margaret Davis.
Please wait for a moment, while I check for your reservation.
Sure, I can wait.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
I think it might be cancelled by my brother that I have informed to him previously, thank you for checking my reservation status.
Thank you for reaching us, we hope see you again.