Hello. Deborah Wilson here.
Hello, what can I do for you today?
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
Sure, please wait for a moment.
Okk.
Thank you for waiting, we are happy to inform you that we found a reservation on your name.
Please cancel it.
It has been cancelled successfully.
Thank you.
Thank you for making us to serve you.