Hello.
Hello, how may I assist you today?
I would like to change my recent reservation due to some personal issues, will you help me with that?
Sure, may I know your name for the changing process?
Thank you for accepting my request. Myself Nancy Rodriguez.
Sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
Ok, not an issue. Thank you for your information.
Welcome, thank you for reaching us.