Hello.
Hello. How may I aid you?
Due to heavy rainfall at my place, I want to cancel my reservation. Can you please help me to cancel my ticket?
Sure, I am glad to help you out.
Thank you.
May I know your name to check your reservation status?
Sure, I am Paul Adams.
Ok, please give me a moment.
Sure.
Sorry, there is no reservation found on your name in our records.
Ok, not a problem. Thank you for checking my reservation status.
Thank you for reaching us.