Hello.
Hello. How may I be of your assistance?
I want to cancel my reservation, due to my health issues. Can you please help me in the cancellation?
Sure, I'll help you in cancellation. Can I know your name please?
Myself Brenda Harris.
Thank you for providing your name, please wait a moment.
Ok.
Sorry, there is no active reservation have been found under your name in our database to cancel it.
Not an issue. Thank you.
Thank you for approaching us.