Hello, I am Anna Robinson.
Hello Anna Robinson, how can I be your helping hand today?
I want to cancel my recent reservation due to heavy snowfall. Can you please help in that?
Sure, we are glad to help you out for cancellation. Please hold on.
Ok.
Thanks for being hold, we did not find any reservation on the name of Anna Robinson.
Ok, no problem. Thank you for the information.
Thank you for availing us.