Hello, My name is Mary Johnson.
Hello Mary. What can I do for you?
As my wife delivered a baby boy few days before the given date of delivery, I would like to stay with her for few more days. Can you help me to cancel my existing reservation?
Sure, I can help you better.
Excellent.
Just wait a minute, I will check your reservation and revert you.
OK.
We have searched in our database, it shows no reservation found on your name.
Thank you, For your timely response.
Thanks for contacting us, have a nice day.