Hello.
Hello, how may I help you?
I am Ronald Smith. I planned to meet my parents in HOU, can you please help me to book a flight ticket from MSP?
Sure, may I know your travelling dates?
I planned to start on 10/21 and return back on 10/23.
There is a flight available for you in Southwest airline with 1 connection. Shall I proceed with the booking?
Ok, please confirm my booking.
Ok, your ticket is confirmed.
Thank you for your assistance.
Most welcome.