Hi. I am Shirley Collins.
Please let me know, how best I serve you today?
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
Sure, we are happy to help you. Please wait for a while.
Sure.
We found your reservation. Shall I proceed to cancel ?
Yes, proceed.
Your reservation is cancelled.
Thank you.
Thank you for reaching us.