Hello.
Hello, how may I serve you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I will help you. Please provide the name on which ticket was reserved.
Thank you. Please check the reservation with my name Jerry Phillips.
Please wait for a while.
Sure, take your time.
Sorry Jerry Phillips, there is no reservation existing on your name.
Oh! It may not booked properly due to server issues while booking. Anyway, thank you for your time.
You are welcome, have a nice day.