Hi.
Hello, how may I help you?
I am Mark Young, can you book a ticket for me from HOU to JFK?
Sure, may I know your trip dates?
Ok, my planned dates should be 08/09 and 08/11.
Ok, please wait for a while.
Sure, take your own time.
Sorry Mark, there is no flight available on your preferred travel dates.
It's ok, thanks for your information.
You are welcome and thank you for choosing us.