Hi.
Hello. How may I help you?
Owing to an emergency, I want to change my existing reservation. Can you help me in that?
Sure, I am here to help you with that, can I know your good name to proceed further?
Joshua Jackson.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Ok.
I am sorry to say you that there is no reservation found under your name in our database.
Ok, no problem. Thank you.
Welcome Joshua Jackson.