Hello.
Hello. How may I help you at this moment?
Myself Virginia Brown. I need to cancel my active reservation, can you please help me out?
Sure, I am happy to help you with the ticket cancellation.
Thank you for your kind response.
Can you please wait a minute?
SUre.
I regret to inform you that, I have not found any active reservation with your name in our database to cancel.
That's ok, thank you for searching the details.
You are welcome. Thank you for reaching us.