In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello. 
 agent: Hello. 
 customer: Is this flight booking agency? 
 agent: What can I do for you today? 
 customer: I'm Jonathan Brown. As I have contacted 2 agencies for a flight with 0 connection, where they have not found with 0 connection, so I am hoping you will help me with 0 connection. 
 agent: I can help you out easily, if you share your journey dates? 
 customer: I would like to take off on 12/02 and return on 12/04. 
 agent: May I know your airport codes tom proceed the booking? 
 customer: I am planning to travel SEA to visit music festival, could you please help me with booking a flight ticket from MCO? 
 agent: Sure, give me a minute. I will help you that. 
 customer: Sure. 
 agent: I am sorry to say that there is no flight available on your details. 
 customer: That's ok, no issues. 
 agent: Thank you for reaching us. 
 customer: Anyways, thank you for your information. 
 agent: You are welcome.
no_flight