Hello.
Hello, how may I assist you?
I am Edwards Green. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
Sure, I am here to help you. Please wait for a moment to check your details.
Thank you. Sure, I will wait for your reply.
No reservation found on your name in my database.
That's fine, thank you for your service.
Thank you for reaching us, have a nice day.