Hello.
Hello. How may I assist you today?
I am Anthony Evans, I need to change my reservation as my exams got postponed to some other day. Can you help me with that?
Sure, please wait for a minute, let me check the reservation details.
Thank you for considering my request, sure I will be wait for your response.
Sorry, I could not find any reservation with your name in our database.
Not an issue, anyways thank you for the information.
Thanks for choosing us.