Hello.
Hello. How can I help you?
I would like to change my reservation as my exams postponed, can you please help me out with that?
Sure, I will help you to change your reservation.
Thank you.
Please share me your name.
Myself Debra Anderson.
Sorry, no reservation found on your name to change your reservation.
Ok, no issues. Thank you for checking out.
Welcome, have a nice day.