Hello.
Hello. How may I assist you?
I want to cancel my recent reservation, due to some bad weather at my destination.
Sure, I am here to help you out.
Thank you.
May I know your name please?
Sure, I am Amanda Davis.
Wait a moment please.
Ok.
Amanda Davis, we haven't found any reservation under your name in our database.
Ok, Thank you.
Thank you for choosing us.