Hello.
Hello, How can I help you?
I would like to cancel my reservation due t sudden health issues, can you please help me out with that?
Sure, May I know your name?
Sure, I had reserved it on the name of Amanda Thomas.
Please wait a minute.
Sure.
Sorry, No reservation found on your name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for opting us.