Hello.
Hello. How may I aid you?
Nichole Johnson here. Please help me out in changing my existing reservation due to some work.
Sure, I am oblige to help you in that one. Please wait for a moment.
Sure, take your time.
Thank you for waiting, I have checked based on your request and it has shown that there is no reservation obtained for the customer name in our booking list.
Its ok, thank you.
You are welcome and have a nice day.