Hello.
Hello, how may I amend you?
I want to change my reservation as my plan to visit Atlanta for hiking is cancelled. Will you help me in this?
Sure, we are happy to help you. May I know your name to track your information?
Sure, my name is Richard Thomas.
Ok, please wait for a few minutes.
Sure.
Thank you for waiting, we did not find any reservation on your specified name.
No problem, thanks for your effort.
Thank you for choosing us.