Hello.
Hello\. How can I assit you?
I am Brian Anderson, I want to cancel my reservation which I have done with wrong destination point.
Ok, please wait I can check and let you know about your reservation status.
Ok, sure please take your time.
Sorry to say, I did not find any reservation on your name to cancel.
It's ok, anyway thank you for the information.
Thank you for opting our agency service, hope you  have satisfied with our service.