Hi. I am Ronald Garcia.
Hello, how may I oblige you today?
I need to cancel my recent reservation as I met with an accident and my leg got fracture and I am unable to travel. Can you help me?
Sure, I will help you. Please wait for sometime.
Thank you. Ok.
Thank you for waiting, no reservation was found on your name in our database.
That's ok. Thank you for the response.
Thank you for choosing us.