Hello.
Hello, how can I aid you?
I want to cancel my recent reservation due to bad health issues, can you help me with that?
Sure, I am happy to help you. Please let me know your good name to check in the reservation list.
I am Samantha Turner.
Ok, please wait for a while.
Sure.
Thanks for waiting, we did not find any active reservation on your name in our data.
Ok, no issues. Thank you.
Thank you for reaching our agency.