Hello,.
Hello, how can I render you now?
I want to cancel my recent reservation due to my health issue, so can you please help me in cancellation?
Sure, I can help you in that cancellation.
Thank you.
Before that I need to know your good name please?
My name is George Jackson.
Ok, please wait for a moment.
Sure.
Sorry to notify that, there is no active reservation found on your name.
No problem, thank you.
Thanks for consulting us, have a nice day.