Hello.
Hello, is there any thing I can help you with?
I am Katherine Perez. I need to cancel my reservation due to some issues in my location, can you help me out please?
Ok, I will be happy to solve your booking concern. Please wait.
Thank you.
There is no reservation been found on your name at this moment.
That's ok, no problem. Thank you for your information.
Thank you for connection with our agency.