Hello, I am Carolyn Williams.
Hello, How can I help you?
I planned an event, but it has been cancelled.
Ok.
Could you please help me for cancel my reservation.
Sure, Give me a minute I will check and get back to you.
Ok.
Sorry to tell that there is no reservation found on your name.
Thanks for your great information.
Do you need any other information?
No.
 Thank you for contacting us.