Hi.
Hello. How may I help you?
Can you please help me with changing my recent reservation?
Sure, I am here to help you with that, can I know your good name to proceed further?
My name is Christine Jones.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Ok.
Thanks for waiting, there is no active reservation found on your name.
That's ok, thank you.
Welcome Christine Jones.