Hello.
Hello. How may I assist you today?
I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, I will help you. Please help me with your name.
Thank you. Myself Sharon Campbell.
Please allow me a minute.
Sure.
Sharon Campbell, I am really sorry to inform you that there is no booking found on your name.
Ok, no issues. Anyway thank you for checking out.
Thank you for reaching us. Have a great time.