Hello.
Hello, good evening. May I know what service are you expecting from us?
Heard that there is a heavy snowfall in Dallas since few days, I would like to cancel my recent reservation to Dallas. Will you help with this?
Sure, I will help you.
Thank you.
Ok, can you please provide on what name you have booked the ticket?
Previously, I have done my reservation with the name of Kimberly Scott.
Sorry, there is no reservation found on your name in our data base to cancel.
Ok, no issues. May be something went wrong while I am doing my reservation.
Thank you for contacting us.
Anyways, thank you for your quick response.
Have a great day.