Hello. I'm Jacob Green.
Hi, how are you doing today Jacob?
I am doing good, thank you for asking.
So, what is it that I can help you with today.
My examination scheduled dates has been postponed.So, I would like to change my recent reservation which is under my name. Can you please help me with that?
Oh sure. Just give me a minute till I find your reservation details please.
Sure.
Hey Jacob. I was not able to find any reservation under your name in the system. Would you like me to connect you to a booking agent?
No, thank you.
Okay. Thank you for reaching out to us and all the best for your exams.