Hi there.
Hello. Can you please provide me with your name?
Myself Jacob Thomas.
Do you want me to help you with anything?
I want to alter my existing reservation, as our cricket match has been postponed to some other day. Can you help me with that?
Sure, I AM HAPPY to help you that. Give me a minute I will check it.
Sure.
I am sorry to say that there is no reservation found on your name.
Oh! that's ok, may be somewhere I went wrong while reserving the ticket.
Thank you for contacting us.