Hello.
Hello, how can I provide assistance to you?
I would like to change my reservation as my exams got cancelled, can you please help me out with that?
Sure, we are glad to help you to change it.
Thank you.
On whose name, your reservation has been done earlier?
It is done under the name Amanda Thomas.
Thanks for providing your name, please standby.
Sure, I will wait for your response.
Sorry to inform you that, there was no reservation found on your name to change it.
Ok, no issues. Anyway thank you for checking out.
Thank you for choosing our service.