Hello.
Hello, how may I assist you?
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you please help me with this?
Sure, I will change your flight ticket. Please share me your name to check the reservation list?
Sure, I am Debra Lewis.
Please wait a moment.
Ok.
Sorry there is no reservation on your name.
Ok, Thanks for your help.
Thank you.