Hi.
Hello. How can I assist you at this moment?
Lisa Lee here. Please help me out in cancelling my recent booked ticket.
Sure Lisa Lee, I am happy to help you with that.
Thank you a lot.
Please wait a moment to check your reservation status.
Sure.
Sorry Lisa Lee, no reservation has found under your name to cancel.
No issues, thank you for your information.
Thank you for choosing us, have a good day.