Hello.
Hello, how may I help you?
Due to some urgent meeting, I am planning to cancel my recent reservation. Can you please help me for this?
Sure, we are here to help you. May I know your name please?
Thank you very much for quick access. Myself Pamela Smith.
Please wait for a while.
Sure, I will wait for your kind response.
Sorry to inform you that there is no active reservation on your name.
Not a big deal, anyhow thank you very much for your service.
Thanks for contacting us.