Hello.
Hello, how can I oblige you today?
I want to cancel my reservation due to heavy floods at my destination place, so please aid me to cancel.
Sure, we are here to assist you.
Thank you.
To proceed further, May I know your name?
Sure, my name is Betty Anderson.
Ok, please wait for a moment.
Sure.
Thank you for your patience, There was no reservation found on your name to cancel it.
No issues, thanks for your effort.
Thank you for reaching us.