Hello. I am Deborah Perez.
Hello Perez, how may I assist you today?
I am suffering with typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help in cancelling my ticket?
Sure, I will help you in this. Sorry Perez, there is no reservation found as per your name to cancel your reservation.
That's ok, thank you for checking.
Thank you for your consulting us and have a great day.