Hello, I am Sarah Lopez.
Hello, what can I do for you now?
Due to sudden change in climate. I want to change my existing reservation. Can you please help me with changing my existing reservation?
Sure, I am happy to help you. Please wait a moment.
Sure.
Sorry to inform you that there is no reservation found on your name.
No problem, thank you for providing information.
Thanks for choosing us and have a nice day.