Hi. Rebecca Brown here.
Hello, how may I guide you at this moment?
Due to health issues, I need to change my existing reservation. Please help me in changing recent reservation.
Sure, we are here to help you in that.
Thank you.
Please stay online, I will check the previous list and revert to you.
Sure.
We are sorry to notify that, there is no active reservation found on your name.
Thanks for your information.
Thanks for communicating with us.