Hello.
Hello. In which way I can aid you today?
I want to cancel my reservation as my plan to meet my friend at New York is cancelled. Can you help with that?
Sure, I will aid you with that. Can you please mention your name for further process?
My name is Pamela Brown.
Ok, please hold on a moment.
Sure.
There is no previous reservation available under your name.
Ok, thank you for the information.
Thank you for reaching us.