Hello. I am Mary Allen.
Hello, how can I amend you today?
I already have an reservation to attend at my meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you aid me?
Sure, I am here to help you. Please wait for a while.
Sure.
Thanks for being on hold. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, thank you for informing.
Thank you for choosing us, have a good day.