Hi.
Hello, how can I help you today?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, we are glad to help you. Please help me with your good name.
I am Jacob Baker.
Sorry, we did not find any active reservation on your name in our records.
Ok, no issues. Thanks for the information.
Thank you for opting us.