Hi.
Hello, how may I guide you?
I am Dorothy Baker. I would like to change my existing reservation. Could you please help?
Sure, can I know your preferable dates?
I would like to travel on 03/23 and return back on 03/25.
Please hold on for a moment, let me check.
Ok, please take your time.
I am sorry, there are no reservation with your name.
Ok, no problem. Thank you for the information.
Thank you for your time.