Hello.
Hello, how can I best serve you now?
I want to cancel my reservation due to heavy floods at my destination place, so please help me to cancel.
Sure, I can help you in that cancellation.
Thank you.
Please share me your good your name?
Sure, I am Jerry Young.
Ok, please wait for a moment.
Sure.
Sorry to say that, there is no active reservation found on your name.
No issues, thanks for your support.
Thanks for contacting us, wish you a nice day.