Hi.
Hello. How can I aid you today?
Could you please help me to change an existing reservation as my trip got postpone due to my health issues?
Sure, I will aid you with that. Can you please mention your name for further process?
I am Sandra Clark.
Ok, please hold on a moment.
Sure.
There is no previous reservation available under your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.