Hi.
Hello, how may I help you at this moment?
I have planned to go for AUS but I have some work in my home place. Please cancel my ticket.
Sure. I will help you. Please wait for a moment.
Ok.
May I now your name?
I have reserved my flight ticket with Brandon Anderson name.
Sorry, there is no ticket existing on your name.
Ok, fine not an issue. Thank you for informing me.
Thank you for reaching us.