Hello.
Hello, how may I assist you today?
I made a reservation earlier this week to give a presentation but due to weather conditions I need to cancel it. Could you please help me out with cancelling my ticket?
Sure, let me know your good name please to cancel your reservation?
My name is Carolyn Davis.
Ok, please wait for a moment.
Ok.
Thanks for waiting, no reservation found with your name to cancel your reservation.
No problem, thank you for the information.
Thanks for approaching us.