Hello.
Hello, how can I assist you ?
I am Gregory Lee.
What can I do for you Gregory Lee?
I want to cancel my reservation that was made last week because my plan for going to an adventure trip got cancelled.
Sure, we are here to help you. Wait for some time.
Sure.
We found reservations on your name. Shall I proceed for cancel ticket?
Will there be any charge for cancelling my ticket?
Yes, 15% from the refund will be detected.
Ok fine. Please proceed.
Your ticket has been cancelled.
Thanks for your assistance.
Thanks for choosing us.