Hello.
Hello, how may I aid you today?
Myself Thomas Moore. I want to cancel my recent reservation due to some health issues, can you please help me?
Sure, I am here to solve your concern. Please allow me a moment to check the previous reservation status.
Sure, I will wait for your response.
Sorry Thomas Moore, there is no active reservation on your name in our reservation data.
That's ok, thank you for the information.
Thank you for reaching us.