Hello.
Hello, how can I assist you for the day?
I want to cancel my reservation, so please help me in the cancellation.
Sure, I am gleeful to help you with that. May I know your name please?
Myself Kevin Wright.
Please wait for a while, let me check your previous reservation status.
Ok.
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
Not an issue.
Thank you for reaching us, have a great day.