Hello.
Hello.
I am Karen Hill.
Karen, how can I assist you today?
Due to some reasons my planned program was got cancelled. So, I wanted to cancel my reservation, can you please help me with that?
Sure, I will help for you to cancel the reservation. Please wait for a minute.
Sure.
I am really sorry for to tell you, I cannot find any reservation with your requirements.
It's ok fine. Thank you for your help.
Thank you for approaching us.