Hello.
Hello. How may I oblige you today?
I would like to cancel my reservation as my press meet got cancelled. Can you help me with the cancellation?
Sure, can I know on which name your ticket has been booked in past?
Sure, I was reserved on the name of Barbara Roberts.
Ok, wait a moment I will check whether the reservation is available or not.
Ok.
Thanks for waiting, unfortunately there is no reservation found on this name.
Ok, thank you for the information.
Thanks for approaching us.