Hi.
Hello, how may I aid you for the day?
Can you help me in cancelling my recent reservation, as my exam is cancelled?
Sure, I am here to help you out. Can you please mention your name to check your reservation status?
Check under the name Patricia Evans.
Ok, please give me a moment.
Sure.
Sorry, there is no reservation found on your name in our records.
That's ok, thank you.
Thank you for reaching us.