Hello.
Hello, How exactly I can serve you the best today?
Can you aid me to change my reservation due to emergency?
Sure, I can change your reservation right now. Before that I need to know your good name please?
Catherine Martin here.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
Thank you for the help.
Thanks for approaching us, wish you a great day.