Hello.
Hello, how can I help you today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I am here to help you with that. Can you please share me your name?
I am Emily Campbell.
Please wait a moment.
Sure.
Sorry, I didn't find any reservation on your name in our database.
No problem, thank you for the information.
Thank you for reaching us, have a nice day.