Hello, I am Karen Hernandez.
Hello, how may I assist you today?
Can you please help me in booking my flight ticket from PHX to CLT?
  Sure, I can help you and can you please mention your departure and arrival dates of your journey?
My planned trip dates are Oct 29-31.
Do you want any another specifications?
I need a connecting flight. And I want to depart in the evening.
Sorry, no flights available on your requirement.
Ok, no issues. Thank you for your help.
Welcome, thank you for  reaching us.