Hello.
Hello, how can I assist you today?
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
Sure, may I know your name please?
Sure, please check my reservation on the name of Michelle Hall.
Ok, please wait for a while.
Sure.
Sorry, there was no reservation found with your given name.
Ok, thanks for your response.
Thank you for opting us.