Hello.
Hello, how may I aid you?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, may I know your name please?
My name is William Carter.
Wait a while, kindly.
Ok.
Sorry, there is no reservation found for the user name in our back end to cancel it.
Anyway, thanks for the information.
Thank you for reaching us.