Hello, I am Emily Jones.
Hello, how may I assist you today?
Owing to an emergency, I need to change my existing reservation. Can you please help me with it?
Sure, we are here to help you.
Thank you.
Please wait a moment.
Ok.
Thank you for your valuable time, unfortunately no reservation found on your name.
Ok, no issues. Thank you for your help.
Thank you for opting us.