Hello,.
Hello, Please inform me, How may I assist you the day?
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me with that?
Ok, no problem. We are here to help you.
Thank you for your response.
May I know your name?
Sure, Stephen Smith is my name.
Sorry, no reservation has been registered with us on your name.
Ok, not a problem. Thanks for your assistance.
Thanks for reaching us, have a nice day.