Hi.
Hello. How can I guide you today?
Can you please help me amending my reservation as my meeting got postponed?
Sure, I am here to help you. May I know your name to check your reservation reservation status?
I am Amy Wright.
Ok, please wait for a while.
Ok.
Sorry to say that, we have not found any active reservation on your name in our records.
No problem, thank you.
Thank you for opting us.