Hello.
Hello. By what way can I help you out?
I need to change my recent reservation, can you please help me?
Sure, I can change your reservation right now. Before that I need to know your good name please?
My name Linda Wilson.
Ok,Please allow me a moment to check for the previous reservation in our database.
Sure, I will be waiting.
We are sorry to say that, there is no active reservation found on your name.
That's ok, thank you for searching my details.
Thanks for communicating with us.