Hi.
Hello, how can I assist you?
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. So, I request you to please change it to my actual date.
Sure, we are here to help you. May I know your name to proceed further?
I am Samantha Allen.
Ok, please wait for a moment.
Ok.
Thank you for being patient, we did not find any reservation on your given name.
Ok, no problem. Thank you.
Thank you for reaching us.