Hello.
Hello,In what way shall I assist you for the day?
Can you change my existing reservation by the name Donald Taylor?
Sure, I will help you with that.
Thank you.
Please wait for a moment, I will check the status of your reservation and let you know.
Sure.
Thank you for waiting, We found that there was no reservation on your name.
Ok, No issues. Thank you.
Thank you for reaching us.