Hello. I am Frank Nelson.
Hello, How can I assist you?
I want to book a ticket from New York, JFK to Phoenix, PHX. Can you book a ticket?
Sure, Please help me with your travel dates.
My travelling dates are 03/16 and 03/18.
Please wait a minute.
Sure.
There is no flight with your respective dates of travel.
Ok, not a problem. Thank you.
Thank you for availing us.