Hello.
Hello. How can I know your concern?
I would like to change my reservation as I am leaving for business trip, can you please help me out?
Ok, please can I know your name to check for the state of your reservation?
Michael Clark here.
Ok, thank you for waiting. Your reservation is found and we need your new airport codes to amend.
I am travelling from DFW to ATL.
Please can I know your new dates of journey?
I am travelling on these dates May 2nd and 4th.
Ok, please let me know your specfication.
I need direct flight.
Is there anything else you need?
I prefer economy class.
Ok, please can you wait a moment?
Sure.
Sorry, there are no flights available at your locations to amend.
Ok no problem, thank you for your services.
Ok, thank you for contacting our agency.