Hello, I am Anthony Allen.
Hello, Anthony Allen, how can I support you?
Due to sudden demise of my great grandfather, I want to cancel my recent reservation. Can you assist me with that?
Sure, I am here to help you. Please hold on for a moment.
Sure.
Thanks for your patience, we are sorry to say that no reservation has found based on your name.
Ok, not an issue. Thanks for your help and support.
Thank you for approaching us, have a great day.