Hi.
Hello, how can I help you for the day?
I am Elizabeth Edwards, can you help me in cancelling my reservation as my exams got cancelled?
Sure, I am here to help you with that cancelling your reservation.
Thank you for considering my request.
There is no active reservation found with your name in our reservation list to cancel it.
Not a problem, anyways thank you for the information.
You are welcome, thank you for reaching us,. Have a nice day.