Hello.
Hello. How can I assist you at this moment?
I am Jerry Carter. I would like to cancel my reservation as I got hospitalised, can you please help me out?
Sure, I am ready to help you with that. Please be hold on for a moment.
Sure, take your time.
Sorry Jerry Carter, no reservation has found under your name to cancel.
Ok no problem, thank you for your services.
Most welcome. Thank you for choosing us, have a great day.