Hello.
Hello, how can I help you?
I need to cancel my reservation, can you help me out?
Ok, I will aid you with that. Please wait.
Ok.
May I know your name to know the active reservation?
My name is Jeffery Baker.
Sorry Jeffery Baker, there is no reservation found on your name now.
That's ok, no problem. Thank you for your help.
Thank you for choosing our agency.