Hello,.
Hello, How may I assist you today?
My friends house warming function was postponed due to under construction. So I want to cancel my recent reservation.
Sure, May I know your name please?
Sure. I am Virginia Turner.
Ok, please wait for a minute, I will check and let you know.
sure.
Thanks for your patience. Unfortunately, there is no reservation found with your name.
Ok, no problem.
Thank you for approaching us.