Hello.
Hello. Is there any help you are expecting from my side?
I have reserved a ticket in last month to attend a cultural festival at my uncle's home but suddenly I need to stay back here only to take care of my mother. So please cancel my reservation.
Sure, I am glad to help you with that.
Thank you for considering my request.
On which name you I have reserved your ticket?
Sure, myself Matthew Mitchell and I have reserved my ticket under this name itself while booking.
Ok Mitchell, please wait for a moment.
Sure, I will wait for your response.
Sorry to inform you that, there is no reservation found on your name on our database.
Oh! It may not be booked properly due to some technical issues while booking.
 May be It has happened.
Anyway, thank you for your time.
Thank you for consulting us.