Hello.
Hello. How can I assist you at this moment?
I have to change my ticket reservation, can you do that one for me?
Sure, I am ready to help you with changing your reservation.
Thank you.
Can I have your name please for checking your reservation status?
Sure, my name is Sarah Allen.
Ok, please wait a moment.
Ok, carry on.
Sorry Sarah Allen, no reservation has found under your name to change.
Ok, not an issue with that one. Thank you for your help.
Thank you for choosing us, have a good day.