Hello.
Hello, how may I support you today?
Can you please help me in changing my existing reservation to New York? As my meeting got postponed at New York.
For changing we need your good name, Please help me with that.
My name is Catherine Smith.
Ok, please wait for a while.
Sure.
Sorry to say that, there is no active reservation found on your name.
Ok, not an issue. Thank you for providing information.
Thank you for reaching us.