Hello.
Hello, how may I aid you?
I would like to change my reservation which is under my name. Can you please help me with that?
Sure, may I know your name?
My name is Charles Evans.
Please give me a moment to check your ticket status.
Sure.
I found your reservation, please provide your rescheduled itinerary dates.
I would like to take off on Dec 23 and return on Dec 25.
May I know your genesis and terminus airport codes?
My source airport code is IAD and the destination airport code is BOS.
Do you prefer a direct or connecting flight?
I am looking for a connecting flight.
In which class do you prefer to travel?
I don't have any other preference.
Please give me a moment to check for available flights.
Sure, take your time.
AA airlines with flight 1015 is providing a connecting flight and ticket costs you 300 in economy class.
Yes, please proceed with the booking.
Your ticket is confirmed Charles Evans.
I appreciate your help, thank you.
Thank you for choosing us.