Hi.
Hello.
I am Mark Miller.
How may I help you today?
I need to amend my reservation, can you help me out?
Sure, I am here to help you with that.
Thank you.
Please wait a moment.
Sure.
Sorry, no reservation found on your name to change your reservation.
That's ok, not an issue. Thank you for your information.
Thank you for reaching us, have a nice day.