Hello,.
Hello. How may I aid you now?
I want to cancel my reservation, due to the heavy rainfall from a couple of days.
Ok.
Can you help me with that?
Sure, I will help you.
Thank you.
To cancel your reservation, I want to know your name to check the list.
I am Frank Jackson.
Thanks for your name. Sorry, I checked the list but there was no reservation on your name.
Ok, no issues. Thanks for the information.
Thank you.