Hello.
Hello, how can I guide you today?
I need to cancel my reservation as I need to stay back in my own city due to my house has been collapsed by Floods.
Sure, we are here to help you with cancellation.
Thank you.
May I know your name?
Sure, I am Nicole Campbell.
Ok, please wait for a couple of minutes.
Sure.
There was no reservation found on your name.
Ok, Thank you for providing information.
Thank you.