Hi.
Hello, how may I assist you?
As my tournament got postponed, I want to change my existing reservation. Can you help me out?
Ok, I will be helping you with changing your reservation. Can you please provide me your name on which you have booked previous reservation?
Sure, my name is Raymond Allen.
Ok, please allow me to check with your previous booking.
Ok.
Raymond Allen, sorry to inform you there is no reservation found by your name.
That's ok, thank you.
Have a nice day.