Hello.
Hello. How can I aid you?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Ok, please can I know your name to amend the reservation?
My name is Deborah Wright.
Can you wait a moment I will check?
Ok, take your time.
Yes, I had found the reservation on your name in our records.
That's good to hear.
Please can I know your new airport codes?
Sure, my travelling airport codes are CLT to EWR.
Sure, I need your dates of journey too.
I will start my journey on Sept 17 and return back on Sept 19.
Provide me the connection limits you prefer to check for that flight.
I need a direct flight.
Ok, is there any other specifications?
No, thanks for asking.
Can you wait for a moment?
Sure.
There is a flight ticket available for the airfare 100 and the airlines is United Airlines. Can I book the direct flight?
Please proceed.
Ok, the flight ticket is is booked for the number 1016.
Thank you for booking.
Thank you for choosing our agency.