Hello, I am Katherine King.
Hello, how may I assist you King?
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
Katherine King, please be on hold till I check with your previous booking.
Sure, take your time.
Thank you for waiting. There is no active reservation found by your name in our data base.
That's ok, thank you for checking.
Thank you for choosing our services.