Hello.
Hello. How may I assist you?
Can you aid me to cancel my reservation due to emergency situation in my state?
Yes, I am ready to help you to cancel your previous reservation. Can I know your name please?
Stephanie Carter here.
Ok, It takes sometime to check your ticket status. Can you please wait a minute?
Please take your time.
Sorry to inform you that, there is no reservation found with your name in our portal to cancel the ticket.
Not a big deal, thank you.
You are welcome. Thank you for choosing our agency.