Hello,.
Hello, how can I help you today?
Can you please help me in changing my existing reservation, as my FIFA match got postponed.
Sure, I am here to help you with that.
Thank you.
Can you please tell me your name?
Angela Rodriguez is my name.
Please wait a moment.
Ok.
Sorry, no reservation found on your name to change your reservation.
Ok, no issues. Thank you for your help.
Thank you for reaching us, have a nice day.