Hello.
Hello, how can I best serve you now?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I can help you in that.
Thank you for your response.
May I know your good name please to track the details?
Sure, my name is Betty Moore.
Ok, please wait for a while.
Ok.
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
Please proceed.
Ok, your ticket has been cancelled now.
Thank you for your service.
Thanks for reaching us, wish you a great day.