Hello.
Hello. How can I help you today?
I would like to book a flight ticket from MSP to OAK to meet my uncle and aunt. Could you please help me with booking a flight ticket?
Sure, I here to help you with that. Can you please share your preferable travel dates?
My travelling dates are Jan 2 and Jan 4.
May I know your name please?
I am Jack Hill.
Which class do you prefer either economy or business?
I am comfortable with any class.
Do you have any other specifications?
I want to travel in a connecting flight.
I have found a flight with 1 connection having with the fare of 100 provided by American  airlines in economy class. Are you ok with this flight?
You can proceed with booking.
Ok, your ticket has been confirmed in flight number 1010 and your depart time is 15:00 hours and return is at 13:00 hours.
Thank you for your assistance.
Thank you for reaching us, have a safe journey.