Hi.
Hello, how may I help you?
Due to some changes in my trip, I want to change my existing reservation. Can you help me?
Sure, can I know your name?
I am Jonathan Williams.
Ok Williams, will you please provide me your new reservation details?
My airport codes are from SFO to AUS.
Can I know your trip dates?
My travelling dates are 10/28 to 10/30.
Ok, just hold on.
Ok.
Thank you for waiting, there is a flight available with your provided details but the flight is with 1 connection. Do you like me to proceed?
Ok, book it.
Your ticket is confirmed with flight number 1000. Thank you for approaching us.