Hello.
Hello. How can I assist you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Please tell me your name to further process.
Sure, myself James Gonzalez.
Please wait. I will check your previous reservation.
Sure, take your time.
No reservation found under your name in our website.
Oh! It may not be booked properly while booking. Anyway, thank you for your time.
My pleasure, have a nice day.