Hello.
Hello, how may I oblige you today?
Can you please help me in changing my reservation as my plan to go for the historical trip got postponed?
Sure, on what name ticket has been reserved?
It was done by the name Angela Scott.
Please wait for couple of minutes.
Sure, I will.
Sorry, we couldn't find a reservation on your name to change.
Ok fine, thanks for checking.
Thank you for contacting us.