Hello.
Hello. How may I assist you today?
I want to change my reservation, because my trip was postpone to next month, can you please change my reservation?
Sure, I will help you with that.
Thanks.
Can you please provide your name to check your previous reservation?
Sure, my name is Carolyn Campbell.
Ok, please wait a moment to check.
Ok.
We regret that, there is no reservation found with your name in our records.
Oh! It's ok no problem. Thank you for your information.
Thank you for reaching us, have a great day.