Hi.
Hello, how may I aid you?
Can you please help me in cancelling my recent reservation?
Sure, I am here to help you out. Please provide me your name to check the reservation status.
I am Kathleen Lewis.
Please allow me a moment.
Ok.
Sorry Kathleen Lewis, there is no active reservation on your name.
Ok, no issues. Thank you.
Thank you for reaching us Kathleen Lewis.