Hi.
Hello, how may I help you?
I want to cancel my recent reservation due to my health issue, so can you please help me with this?
Sure, I am here to help you for this. May I know your name please?
My name is Justin Robinson.
Just a moment, let me check your reservation status in our database.
Sure, take your time.
Justin Robinson, I found your reservation. Shall I cancel it?
Yes, please cancel it.
Your ticket is cancelled successfully.
Thank you for the help.
Thank you very much for contacting our agency.