Hello,.
Hello, how may I support you today?
I want to change my existing reservation due to postpone of my Document Verification in Office. Can you please help me with this?
Sure, I will help you to change your reservation.
Thank you.
May I know your good name?
My name is Christopher Roberts.
Please wait for a moment, while I search for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
That's ok, not an issue. Thanks for your kind response.
Thank you for reaching us, we hope see you again.