Hello,.
Hello. How can I assist you today?
I am Brenda Wilson, I want to cancel my recent reservation as I am hospitalised. Please help me with cancellation.
Sure, I can help you with that. Please allow me a moment to check for the previous reservation in our data base.
Ok.
Your patience is greatly appreciated. Brenda, there is no reservation found under your name.
That's fine, thank you for the information.
You are welcome. Thank you for contacting us.