Hi.
Hello, how can I assist you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
Sure, I can help you with that. May I know your good name please?
Daniel Lee.
Ok, please wait for a while.
Sure.
Daniel Lee, there is no active reservation found under your name to do cancellation.
Ok, no problem. Thank you.
Thank you for choosing us.