Hi.
Hello. How may I help you?
Can you please help me in changing my flight ticket from  one my destination place to another?
Sure, may I know your name?
I have reserved my flight ticket with name Margaret Wright.
Sure, please wait. Let me check.
Ok, sure.
Sorry, I did not find any reservation under your name in our database.
Ok, fine thank you for your information.
You are welcome and thank you for choosing us.