Hello.
Hello, is there anything I can assist you with?
Yes, I'm planning to change my travel dates. Can you please help me with that?
Yes, I will surely  help you with the amendment of the reservation. Can you provide me the name on which you have done the reservation?
Sure, my name is Melissa Robinson.
Ok, thank you Melissa Robinson. I will check and respond to you with the information.
Ok, I'll wait for your response.
Sorry, there is no reservation found on your name. Thank you for connecting with our agency.