Hello.
Hello,. How can I help you?
I need you to do some modification in my existing reservation due to some health issue. Can you help me out?
Sure, I will help you with that. On what name do I need to check the reservation?
Thank you. Stephanie Rodriguez is my name.
Ok, please wait.
Ok.
Thanks for your time. We are sorry to inform you that, there is no active reservation on your name to change it.
Ok, no issue. Thank you for your time.
Thanks for spending your valuable time with us.