Hello.
Hello, how may I serve you at this moment?
I want to cancel my reservation due to heavy snowfall at my destination place, so please help me.
Sure, we are here to help you.
Thank you.
May I know your name please?
Sure, I am Angela White.
Please wait for a while.
Sure.
Sorry we did not find any reservation against your name.
No problem, thank you.
Thank you for connecting with us.