Hello.
Hello. How can I assist you at this moment?
Stephen Young here. Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure Stephen Young, I will help you with that.
Thanks.
Please wait a moment to check your reservation status.
Ok, I will wait.
Sorry Stephen Young, no reservation has found under your name to change.
Anyway, thanks for the information.
Thank you for choosing us, have a good day.