Hi.
Hello, how can I help you?
I would like to cancel my recent reservation due to sudden dismissal of my great grandmother.
Sure, May I know your specified name to check the reservation?
Yes, Matthew Clark is my name.
Thank you, I will check and revert you.
Ok.
Thank you for waiting, We are sorry to inform you that there is no reservation found with your name.
Ok, thank you for your response.
Thank you for reaching us, Have a nice day.