Hello.
Hello. How can I aid you?
Can you help me to cancel the reservation I had done last month?
Sure, may I know the name to check for the status?
Ok, please check the records I had done the reservation on the name Amy Rodriguez.
Please be on hold, I will get back to you in a minute.
Ok, please take your own time.
Thank you for waiting.
My pleasure.
Here, there is no active reservation have been found under your name in our database to cancel it.
That is ok, thank you for assisting me as per my concern.
Thank you for reaching us.