Hi.
Hello.
Myself Ruth Wilson.
How may I help you today?
Due to earth quake disaster happened at my visiting place, I need your help to change my existing reservation.Can you help me with that?
Sure. Please give me a moment to check your details.
Sure.
Sorry Ruth, I can't found a reservation on your name. Do you have anything else to know?
Oh! that's ok, no problem. No, thank you for your concern.
Welcome.