Hello.
Hello, how can I assist you now?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Sure, I will help you with that? May I know your good name?
My name is Jennifer Turner.
Please wait for a moment.
Ok, I will wait for your information.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
That's ok, thank you for checking.
Thank you for visiting us.