Hello.
Hello, how may I serve you at this moment?
Robert Roberts here.
Sure, I will help you. Please send your travelling dates.
I want to cancel recent reservation due to heavy rains. Can you help me in this one?
Ok, I will help you. Please wait for a while.
Sure, take your time.
Sorry, there is no reservation existing on your name.
That's ok, thank you for giving the information.
You are welcome, have a nice day.