Hi.
Hello, how can I guide you for today?
Could you please help me to cancel my recent reservation due to cancel of my board meeting?
I will help you with that.
Thank you.
May I know your name?
My name is Jonathan Hernandez.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
Not a problem, thank you for checking.
Thank you for contacting us, have a nice day.