Hi.
Hello. How can I assist you?
I am Susan Lewis, can you help me booking flight from ATL to DCA to attend my sports events?
Can you please tell me your travelling dates?
My travelling dates are 01/04 and 01/06. Make sure with connection 1.
Here is  a flight with 1023 flight number and connection limit is 1.
Ok, proceed to booking that flight.
Ok, your ticket is confirmed.
Thank you for confirming my flight ticket.
Thank you for reaching us.