Hi.
Hello. How can I assist you today?
I am Shirley Young. I have to change my flight ticket booking which is done in the past month, can you please help me in flight ticket changing?
Sure, please allow me a moment to check for the previous reservation.
Thank you for considering my request and I can wait for your response.
Shirley, there is no reservation found under your name.
No issues with that one, thank you for your information.
Thank you for contacting us, have a great day.