Hi.
Hello, how may I aid you?
I am Dorothy Johnson. I want to book a direct flight ticket to attend an emergency case at NY-EWR. Can you help me?
Sure, may I know your boarding point?
 I would like to board from MN-MSP .
When are you going to travel?
05/08 and 05/10 are my travelling dates.
Wait a minute.
Ok.
Thanks for waiting, there are no flights available on your preferred dates.
No issue. Thank you.
Thank you for reaching us, hope we serve you next time.