Hi.
Hello. How may I help you?
I want to change my reservation which is done recently due to some problems, can you please help me in this?
Sure, I am happy to help you. May I know your name?
Sure, my name is Donna Carter.
Thank you. Please wait, I will check your reservation status and let you know.
Sure, I will wait.
Donna Carter, I did not find any reservation under your name in our database.
Ok, not an issue. Anyways, thank you for your service.
You are welcome and thank you for choosing us.