Hello.
Hello, how best I can aid you now?
I would like to change my reservation which is under my name, as my business meeting has been postponed. Can you please help me with that?
Sure, I am glad to help you. On what name, you have done the reservation?
Reservation has been done under the name Matthew Young.
Ok, please allow me a few minutes.
Sure, take your time.
Thank you for waiting, we are sorry to inform you that no reservation was found on your name to change.
Ok, no issues. Thank you for checking.
Thank you for choosing us.