Hello.
Hello. How may I help you today?
I am Jennifer Green, I would like to change my recent reservation because of some personal work, can you help me with this?
Sure, I am happy to help you with that.
Thank you.
Please wait for a minute.
Sure.
Sorry to inform you that, there is no reservation found on your name in our database.
That's fine, thanks for your information anyways.
Thank you for approaching us.