Hello.
Hello, how may I serve you today?
I want to cancel my reservation due to my bad health. Can you help me with that?
Sure, we are glad to help you. For cancelling, we need your good name. Please provide it.
My name is Jacob Anderson.
Please wait for a while.
Sure.
Sorry to say that, there is no active reservation found on your name.
Ok, thank you for the information.
Thank you for opting us.