Hi.
Hello, how can I assist you?
Owing to an emergency, my planned trip to Washington with my friends has been cancelled. So I want you to cancel my recent reservatio?
Sure, may I know your good name please?
Sure, my name is Robert Rodriguez.
Ok, please wait for a moment.
Sure.
Sorry, no reservation found with your name.
Ok, no worries at all. Thanks for your assistance.
Thank you.