Hello.
Hello, welcome to flight booking agency. How can I assist you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, may I know your name to check for the previous reservation in our data base?
I am Thomas Miller.
Ok, please allow me a moment to check for the previous reservation.
Sure.
Thomas, there is no reservation found under your name. Your patience is greatly appreciated.
That's ok, no issues. Anyways, thank you for the information.
You are welcome. Thank you for contacting us.