Hi.
Hello, how may I aid you?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, could you please provide you name to check your reservation status?
Sure, my name is Amanda Gonzalez.
Ok, please hold on for a moment. Sorry to say, there is no reservation on your name in my database.
Ok, no problem. Thank you for your service.
Thank you for reaching us, have a nice day.