Hello.
Hello. How may I guide you?
Myself Amy Wright. I will be cancelling my reservation because of my wife's pregnancy, I will be taking care of her. Can you help me with cancelling my booking?
Sure, I will help you. Please wait a moment.
Sure, check with my ticket and let me know the status.
Amy, no reservation has been found found on your name in our database.
Oh! Maybe my wife had cancelled my reservation and did not inform me about it.
Thank you for approaching us. Have a great day.