Hello.
Hello, how may I help you?
Prepone plan came into picture owing to announcement of birth of baby boy. Can you please help me to change an existing reservation?
Sure, I would like to congratulate you for baby boy and I am happy to help you. Please wait a moment meanwhile I will check the available reservation to change it.
Thanks. Ok, I will wait.
May I know your name please?
My name is James Perez.
Thank you for waiting, Sorry, we found no reservation with your specified name.
That's not a problem. Thanks for your information.
Thank you for approaching us, Have a nice day ahead.