Hi.
Hello. How can I assist you at this moment?
I want to change my existing reservation which is done recently due to some problems, can you please help me?
Sure, I am ready to you help you with that.
Thank you.
Can I have your good name please to check your reservation?
Sure, my name is Nicole Rodriguez.
Ok, please wait a moment.
Sure, I will wait.
Sorry Nicole Rodriguez, no reservation has found under your name to change.
Ok, not an issue.
Thank you for choosing us, have a good day.
Thank you for your service.
Most welcome.