Hello.
Hello, how can I help you today?
I'm Joshua Hall here. I want to change my existing reservation, because of health problem my business meeting is postponed.
Give me a moment, let me check your details.
Sure.
I found a reservation with your details, can I know your further details?
Sure, my airports codes are MCO and MSP. My dates of travel is from 12/26 to 12/29.
Sorry Hall, I did not find any flight basing on your details.
That's fine. Thank you for your information.
Welcome.