Hello.
Hello, could you please tell us for what help you approached us?
I want to change an existing reservation, so please help me in changing the reservation.
Ok, could I have your name please?
Myself Michelle Thompson.
Ok, please allow me a moment.
Ok.
Sorry, there is no reservation with your name in our portal to make changes further.
Not an issue. Thank you.
You are welcome, have a great day.