Hi.
Hello. How may I aid you?
Myself Kathleen Wright.
Glad to meet you Wright.
I want to change my existing reservation, can you help me?
Sure, I am here to help you out.
Thank you.
Kathleen Wright, we found your reservation. May I know your new airport codes please?
My modified travel airport codes are CLT and DTW.
May I know your preferable journey dates please?
My travel dates are 06/27 and 06/29. Ensure that I need a direct flight.
Wright, there are no flights available in your route with a direct flight.
That's ok, no problem. Thank you for the information.
Thank you for reaching us.