Hi.
Hello. How can I help you at this moment?
Can you please help me in cancelling my recent reservation?
Sure, I will help you with that.
Sure, my name is William Martin.
Ok, please wait a moment, I will check your reservation status.
Sure, I'll wait.
There is no previous reservation available in your name.
That's ok, thank you for giving the information.
Thank you for reaching us, have a nice day.