Hello.
Hello, how can I assist you at this moment?
Can you help me to change my recent reservation?
Sure, I am happy to help you with that.
Thank you.
Please let me know your good name to check your reservation status.
Melissa Edwards here.
Ok, please wait a moment.
Sure.
Sorry Melissa Edwards, no reservation has found under your name to change.
It's ok, thank you for checking.
Thank you for choosing us, have a good day.