Hello.
Hello. How may I help you out?
I am looking to change the trip dates because the trip got postponed. Can you please help me with that?
Sure, I will help you in changing the ticket. May I know your name please?
Thank you for considering my request. My name is Michelle Jones.
Can I know your travelling dates please as I found the reservation?
That's nice, the planned travel dates are May 12th and May 14th.
May I know your airport codes too?
The source and destination airport codes are JFK and HOU.
Do you need any specifications?
I need a flight in the business class. So, please search for that.
Can I know your other preferences?
I prefer to travel in a single connecting flight.
Sorry, there are no flights found in our database.
It's ok, not a problem with that. Thank you for your time.
Thank you for reaching us.