Hello.
Hello, how can I help you today?
I want to change my existing reservation. Could you help me with that?
Sure, can you please mention your name to check your reservation details in our database?
Jennifer Robinson here.
Please wait for a while, let me check your reservation status.
Ok.
Sorry, I did not find any reservation by your name in our database.
That's ok, no problem. Thank you.
Thanks for reaching us.