Hello.
Hello. How can I aid you today?
I want to cancel my reservation due to heavy rains at my destination place, so please help me.
Sure, I can help you with that. Please provide me your good name.
My name is Robert Collins.
Ok, please let me check your reservation status first.
Sure.
Robert Collins, there is no reservation found under your name in our records to do cancellation.
No issues, thank you.
Thank you for choosing us, have a nice day.