Hello.
Hello. How may I guide you today?
Please help me out in changing my recent reserved ticket.
Sure, I am glad to help you with that. Can I know your name to check your previous reservation status?
Betty Rodriguez is my name.
Please hold on a moment.
Ok.
We regret to inform you that, there is no reservation found on your name in our records.
That's ok, thank you for checking.
Thank you for reaching us, hope you have a great day.