Hello.
Hello, how can I be your helping hand today?
I made a reservation earlier to go for Adventure trip, but now it has been postponed due to some issues. Can you please change my reservation?
Sure, we will help you out.
Thank you.
Can I have your name, please?
Sure, I am Samuel Young from New York.
Ok, please give me a minute.
Sure.
Thank you for waiting, we did not find any reservation on your name in our database.
Ok, Thank you for providing information.
Thank you for visiting us.