Hello.
Hello.
Due to heavy snow-storm my event which was to be held was cancelled.
Ok, how may I help you?
For that I want to cancel my recent reservation.
Sure, may I know your name?
I am Barbara Smith.
Please wait a while.
Sure.
Thanks for your time, we did not find any reservation with your name.
Ok, thank you for your information.
Thanks for choosing us, have a nice day.