Hello.
Hello. How may I assist you today?
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
I am sorry to know that. I will help you. Please help me with your name.
My name is Justin Jackson.
Please allow me a minute.
Sure.
Justin Jackson, I am really sorry to inform you that there is no reservation done on your name to cancel.
That's fine, thank you for your service.
Thank you for reaching us. Have a great time.