Hello.
Hello.
I am Amanda King.
How can I assist you for this day?
 I had planned to go on a vacation, but it was cancelled.Can you cancel my  recent reservation?
Ok, sure can you please wait a minute to search with your ticket.
Sure.
Sorry, no reservation found on your name.
That's fine.
Thank you for contacting us.
Thank you for your help.
You are welcome.