Hi.
Hello, how may I assist you?
Can you help me to change my reservation? Because I have some work on that dates.
Sure, could you please provide your name to check your reservation status?
My name is Catherine Phillips.
Ok, please hold on for a moment.
Sure, take your time.
Sorry to say, there is no reservation found on your name in my database.
Ok, no issues. Thank you for your time.
Thank you for reaching us, have a nice day.