Hello.
Hello.
I am Rachel Nelson.
In which way I can assist you at this moment?
I would like to cancel my recent reservation, can you help me with this?
Sure, I am gleeful to help you with that. Please wait a moment to check your previous reservation.
Sure, take your own time to check the reservation.
We regret to inform you that there is no reservation on your name in our records.
That's not an issue, thanks for your information anyways.
Thank you for reaching to our services, hope you have a great day.