Hello.
Hello.
Myself Daniel Nelson.
May I know your concern of approaching our agency?
I want to cancel my recent reservation, due to ill health. Can you please help me?
Sure, I am here to help you in cancelling your reservation. Please give me a moment to check your reservation status.
Sure, I will wait for response.
Daniel Nelson, there is no active reservation found under your name in our database.
That's ok, no problem. Thank you for checking.
Thank you for utilising our service.