Hello, I am Rachel Smith.
Hello, how can I assist you?
Due to heavy snow fall my cricket match was cancelled. Would you please help me in changing my existing reservation?
Sure, Please wait for a moment. We found a reservation with your name, To change the reservation can I know your journey points?
Sure, my new reservation departs from FL-MCO to WA-SEA.
Please share me your travel dates.
I intent to board on 09/14 and return on 09/16.
We are pleased to inform you that there is a connecting flight with price 100, flight number is 1020. Shall I make the reservation with Delta airline?
Proceed with booking with this airline.
Your ticket has been confirmed.
Thank you for your kind service.
Thank you for making us to serve you.