Hello.
Hello, how can I assist you today?
Due to heavy rainfalls in my area, I would like to change my reservation. Can you please help me out with that?
Sure, I will help you with that.
Thank you for accepting my request.
Let me know your name to check your reservation?
Sure, my name is Raymond Johnson.
Ok, please wait a moment.
Sure, take your time.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
Thank you for choosing us.