Hello. I am Carol Nelson.
Hello Nelson, how may I help you?
Can you please help me to book the ticket to JFK on 05/28 and 05/30?
Ok, will you please provide me your source airport code?
My origin airport code is PHX.
There is a flight available with us with flight number 1013 from AA airline. Do you like me to proceed further?
Can you please provide me  the price and connection details?
Yes, the price is 200 with 1 connection.
Ok, please confirm my booking.
Ok, your ticket has been booked. Thank you.
Thank you for the help.
You are welcome.