Hi.
Hello. How can I aid you?
Can you please help me in cancelling my recent reservation?
Sure, may I know the name to check for the reservation status?
I am Shirley Lewis.
Please be on hold, I will get back to you in a minute.
Ok.
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to cancel it.
Ok, no problem. Thank you.
Thank you for reaching us.