Hello.
Hello. How can I assist you at this moment?
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I will help you with that.
Thank you.
Can I have your good name please to check your reservation status?
Rachel Miller here.
Ok, please wait a moment.
Sure.
Your reservation has found so please let me know the airport codes of your journey locations.
I am travelling from HOU to EWR.
Can I have your travelling dates too?
I am travelling on these dates Sept 26th and 28th.
Do you have any other specifications?
I need single connected flight.
UA airlines running a flight in your route with connection 1 and the ticket fare is 200. Shall I proceed with booking?
Ok, you can proceed.
Ok Rachel Miller, your reservation has changed.
Thank you for your services.
Thank you for choosing us, have a great journey.