Hello.
Hello, how can I serve you today?
I want to change my existing reservation due to postponed of my project seminar. Can you please help me with it?
Sure, I will help you.
Thank you.
May I know your name to check reservation?
Sure, my name is Gary Taylor.
Please, wait for a moment.
OK.
Thank you for being patience, there is no reservation found on your name.
Not an issue, thanks for the information.
Thank you for approaching us.