Hello.
Hello. My job is to assist you with your concern.
I would like to change the travel dates in the past ticket, can you please help me to change the details?
Yes, I will assist you with that.
Thank you for accepting my request.
May I know your name to change the reservation.
My name is Stephanie Clark.
Sorry, there is no ticket been booked on your name as per our records. Thank you for connecting with our agency.
It's ok, not a problem. I think that the ticket is not booked properly. Anyways thank you for checking my ticket status.
You are welcome.