Hello. I am Benjamin King.
Hello, how can I assist you the day?
I have made a reservation earlier to attend for an meeting, due to some issues it can be postponed.
OK.
Can you aid me to change it?
Sure, I can help you out. Please wait, I will go through your reservation and revert to you.
Sure.
Sorry, we did not find reservation on your name.
That's Ok, thanks for your information.
Thanks for consulting us, have a nice day.