Hello, I am Cynthia Carter.
Hello, how can I serve you?
As my schedule of attending my business conference got cancelled. Can you please help me in cancelling my reservation?
Sure, we are here to help you. Please wait for few minutes, let me check the information and get back to you.
Sure.
Thanks for waiting. There is no reservation found with your name.
Ok, no issue. Thank you for your information.
Thank you, for reaching us.