Hi.
Hello. How can I serve you?
I need to cancel my reservation due to some issues, can you help me out?
Sure, We are here to help you out. May I know your name?
Thank you and please check the reservation status on my name Nicole Evans.
Give me a minute.
Sure.
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
That's ok, not an issue. Thank you.
Thank you for reaching us.