Hello.
Hello, how may I serve you today?
I want to cancel my recent reservation due to sudden postpone of my football match. Can you help me with that?
Sure, I will help you with cancellation.
Thank you.
May I know your good name?
I am William Wright.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no problem. Thank you for your information.
Thank you for visiting us, we hope see you again.