Hello.
Hello. How can I aid you now?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I am happy to help you.
Thank you.
May I know your name to check your reservation status?
My name is Amy Lewis.
Sorry to say that, we have not found any reservation on your name.
That's ok, thank you for your information.
Thank you for reaching us.