Hello.
Hello, how may I support you today?
Please help me to cancel my active reservation as my exams was cancelled.
Sure, I will help you with cancellation.
Myself Dorothy Perez.
Please wait for a moment, while I check for the reservation.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no problem. Thank you.
Thank you for reaching us, we hope see you again.