Hello, Melissa Carter this side.
Hello. What can I do for you?
I want to alter my reservation, due to postponement of concert to be held at the place where I wanted to visit, can you please take your some time for helping me?
Certainly, please wait a moment, I will inform you.
Sure, I will be on line.
No reservation found on your name Melissa Carter.
Ok, it may be cancelled by my colleagues, any way thank you for giving information.
Thank you for approaching us.