Hello.
Hello, how may I support you at this moment?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, I am here to help you with cancellation.
Thank you.
Can I have your good name please?
Sure, my name is Emily Jones.
Ok, please wait for a couple for minutes.
Sure, take your time.
Thanks for your time, there was no reservation found on your name to cancel it.
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
Thank you for approaching us.