Hi.
Hello, how can I help you today?
I am Paul Mitchell. Owing to an emergency, I need to cancel my existing reservation. Can you please help me with that?
Sure, we are here to help you.
Thank you.
Ok, wait for some time I will check the reservations on your name and get back to you.
Sure.
Thanks for waiting there is no reservation found on your name.
It's ok, no problem. Thank you for the information.
Thanks for contacting us.