Hi.
Hello, how can I aid you today?
I  want to cancel my recent reservation due to heavy rains.
Sure, we are here to help you. May i know your name?
Sure, Rachel Lee here.
Ok, wait for some time I will check the reservations on your name and get back to you.
Sure.
Thanks for waiting there is no reservation found on your name.
No issues, thank you for the information.
Thanks for approaching us.