Hi.
Hello.
I am Andrew Williams.
How may I assist you for today?
Can you help me for cancelling my recent reservation, because I am unable to travel at this moment?
Sure, I am here to help you. Please wait for a moment to check your details.
Sure, I will wait for your response.
Sorry, no reservation found on your name.
Oh! It's ok I think my brother already cancelled my reservation.
Thank you for choosing us, have a nice day.