Hello.
Hello. In which way I can assist you today?
I need to cancel my reservation due to my planned vacation has cancelled. Will you please help me with that?
Sure, I will help you. May I know your name for checking previous reservation?
Sure, myself Jonathan Brown.
Ok, give me a moment.
Ok, please take your time.
No reservation found on your name Jonathan. Do you want to know anything else from us?
No, nothing. Thank you for your time.
Thank you for contacting us, have a great day.