Hello.
Hello. How may I be of your help?
Myself Helen Hill. I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Will you help me with that?
I understand your request, I'll help you in cancellation.
Thank you for accepting my request.
Please wait a moment I will check the reservation status.
Ok, I will wait for your response.
Thank you for waiting, sorry to inform you that there is no reservation found with this name.
Ok, no issues. My brother might have cancelled my reservation.
Thank you for availing us.