Hello.
Hello, how can I help you?
I want to change my recent reservation. Can you help me out?
Sure, I am here to help you for this. May I know your name please?
Lisa Williams.
Please wait for couple of minutes.
Ok, take your time.
Sorry for inconvenience, no reservation is found under your name.
That's ok. Anyways, thank you.
Thank you very much for contacting our agency.