Hi.
Hello. How can I assist you today?
Owing to an emergency I want to cancel my reservation, can you help me?
Sure, I am here to help you in cancellation. On what name your previous ticket has been reserved?
Check the reservation under the name of Kathleen Moore.
Just hold on a moment, let me check your reservation and revert to you.
Sure.
Thank you for staying online. We are sorry to say that there is no reservation found with your given name in our records.
No problem, thanks for checking.
Thank you for communicating with us.