Hello.
Hello, how can I help you today?
Can you please aid me to modify the ticket details? Because the planned trip got postponed due to some other important work.
Sure, we are here to help you.
Thank you.
May I know your name?
Sure, my name is James Johnson.
Ok, wait for some time.
Sure, take your time.
Thanks for waiting there is no reservation found on your name.
Oh! I think the ticket was not booked properly while I am booking. Thank you for checking.
Thanks for approaching us.