Hello.
Hello, welcome to RJD agency. How can I guide you today?
Previously I reserved a flight ticket with high cost with the help of your agency. Present, I heard that there is a special flight in my route with low fare. I want to cancel my existing reservation, will you help me in cancelling my existing ticket?
Please give me a minute, I will check it out whether your reservation existed or not.
Ok.
Can I know your name to check the previous reservation?
My name is Sandra Parker.
Sorry, there is no reservation found under your name.
It's ok.
Thank you for reaching us.
Thank you for your response, happy to have a nice discussion with you.
Thank you. Have a great day.