Hello,.
Hello. How can I assist you?
Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me in this?
Sure, I am here to help you. May I know your name to check the reservation list?
I am Carolyn Young.
Ok, please wait a minute I will get back to you with the present status.
Ok.
Thank you for your time, we found a reservation on your name and it has been cancelled as per your request.
Ok, thank you for your help.
Thank you for reaching us, have a nice day.