Hello.
Hello. How may I guide you today?
I need to cancel my recent reservation because I am unable to travel due to some health issue. Can you please help me to cancel the ticket?
Sure, I will help you with that.
Thank you.
May I know your name please?
My name is Ruth Green.
I am sorry to say that there is no reservation found under your details.
It's ok, not a problem with that. Thank you.
Thank you for reaching us.