Hi.
Hello, how can I help you?
Can you please help me with cancelling my recent reservation?
Sure, I am here to help you for this. May I know your name please?
My name is Ryan Young.
Please wait for a while.
Ok.
Ryan Young, I found your reservation. Shall I cancel it?
Ok, thank you.
Your ticket is cancelled successfully.
Thank you.
Thank you very much for approaching our agency.