Hello.
Hello.
I am Kimberly Phillips.
How may I assist you?
I am planning to change my previous reservation, due to heavy rainfall in Seattle, can you help me in changing my reservation?
Sure, I will help you. Please wait a moment.
Sure, take your time.
Kimberly, no reservation has been found on your name in our database.
That's ok, thank you for your information.
Thank you for choosing us.