Hello.
Hello, how may I help you?
I'm Christopher Rodriguez, can you make my reservation from IAD to CLT?
Sure, may I know your travelling dates?
My travelling dates are from 09/04 to 09/06.
 There is a flight available for you in Southwest airline with 1 connection. Shall I proceed?
Yes, please proceed.
Ok, your ticket is booked.
Thank you.
Most welcome.