Hello.
Hello, how may I help you?
I am Samuel Moore. I want to celebrate my birthday in Angel Island with my family members on 03/26. But unfortunately I have done reservation on another date, so could you please help me in cancelling my previous reservation?
Sure Moore, I am here to help you. Let me check your reservation status in our database.
Sure, I will wait for your response.
Moore sorry for inconvenience, no reservation is found on your name in our records.
No worries, thank you for your information.
You are most welcome.