Hello, I am Linda Williams.
Hello, how may I help you?
I have to attend my grandfather memorial service in TX - DFW. Can you please help me to book a ticket on 09/21?
May I know your origin code and return date?
My return date will be on 09/23 and origin  is PHL.
Let me know your price limit?
Fare is 500.
Please wait a moment, I will check and get back to you.
Ok.
There is a flight found with zero connection limit.
Do not proceed to next step.
Sure. Thank you.