Hello.
Hello. How may I guide you at this moment?
I have to change my travelling dates in my previous reservation due to my planned event got postponed to another dates. So please help me with changing my reservation.
Sure, I am here to help you in changing the ticket details.
Thank you.
I need your personal information like name, can you please provide it?
Sure, please check my reservation with my name Matthew Hall.
Ok, I have found your previous reservation with your name in our portal. Can I know your source and destination airport codes please?
That is great. I would like to travel from IAD to OAK as these are very much near to my locations.
Ok, may I know on which dates you are willing to travel?
Sure, I have planned my travel dates as Dec 22 and Dec 24.
Do you have any specific timings to depart and return?
Yes, I would like to depart  in evening time so please check with that.
Ok, which airlines you mostly prefer?
I would prefer normal cost airlines to travel in best flight so please make sure that.
Ok, can I know your preferred type of class?
I am ok with any class.
How many connections do you need in between your journey?
I am looking for single connecting flight so please check with that.
There is a flight in United airlines which is having a single connection with the ticket fare 100 in an economy class. Can I reserve this flight ticket?
That is fine, please proceed with booking.
I have reserved your ticket with the flight-1009 which departs in the evening time and returns in the morning time. Have a nice journey.
Thank you for your help.
You are welcome. Thank you for choosing our agency.