Hello. I am Scott Thompson.
Hello, how can I aid you today?
I need to book a ticket to meet my parents on 09/30, so please help me in doing that.
Ok, I can help you easily.
Thank you.
May I know your origin point and destination point?
My travelling airport codes are BOS and IAD.
Ok, please let me know your travel dates?
I intend to return on 10/02.
Ok, please wait.
Sure.
Sorry, currently no flights are running to your desired location due to some technical issue with destination airport.
No problem, thank you for your valuable information.
Thanks for reaching us, have a nice day.