Hello.
Hello. How can I assist you today?
I have to change my reservation due to my planned event got postponed. So  please help me with that.
Sure, I will help you with that. Will you mention your name for checking the reservation status?
Thank you. Please check the reservation with my name Laura Perez.
Please give me a moment.
Sure, take your time.
There is no reservation found under your name.
Oh! It may  not be booked properly. Anyway, thank you for your  time.
Welcome, have a great day.