Hello.
Hello. How may I aid you at this moment?
Can you help me to cancel the reservation which I had done recently?
Sure, may I know your good name please?
Sure, please check for the name Carolyn Moore.
Ok, please wait let me check with your recent reservation status.
Ok, I will wait for your response.
There is no recent reservation found on your name in our records.
Thank you for providing the information, may be my brother had cancelled the reservation.
Thank you for approaching us.