Hi.
Hello, how can I assist you for the day?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
May, I know your good name?
John Allen here.
Please wait for a moment.
Ok.
Sorry, we found no reservation on your given name.
That's ok, thank you for your help.
Thank you for reaching us.