Hi.
Hello, how may I help you today?
Can you help me to change my reservation to another destination?
Sure, may I know your name?
My name is Thomas Martin.
We found your reservation, can I know your airport codes?
My airport codes are BOS and AUS.
Do you have any other preferences?
I want to fly in economy class.
May I know your trip dates?
My travelling dates are Jan 30 and Feb 01.
May I know your connection limit?
I need a connecting flight.
We found a direct flight on southwest airline, flight number 1020 with the fare of 100. Can I proceed?
Proceed with booking.
Your ticket has been booked.
Thank you.
Thank you for choosing us.