Hello.
Hello. May I know your name please?
Joseph Young here.
How are you doing Mr. Joseph Young?
Good. Can you change my previous reservation? Actually by mistake I have booked my tickets with wrong dates.
Sure, I can help you with that. Please give me a minute and I will get back to you.
Sure.
Thanks for your patience. Sorry, there is no existing reservation on your name.
It's OK.
Is there any other information you would like to know from my side?
No. Thank you for your concern.
Thank you for reaching us.