Hello,.
Hello. How may I assist you?
I am Benjamin Hernandez. I made a earlier reservation to attend a meeting, due to some problems it got postponed. Can you please change my reservation?
Sure, I am here to help you out. May I know your travelling dates please? Wait a moment please, let me check with your name?
Sure.
Benjamin Hernandez, we regret to inform you that there is no reservation found on your name in our records.
Ok, no issue. Thank you.
Thank you for choosing us.