Hi.
Hello, how may I abet you?
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me with that?
Sure, I am here to help you.
Thank you.
May I know your good name please?
My name is Stephanie Walker.
Please wait for a while.
Ok.
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
No problem, thank you for the information.
Thank you for choosing us, have a good day.