Hello.
Hello, How may I render you today?
I have made a reservation earlier to attend a family function but due to bad health conditions I am unable to attend the function.
Ok.
Can you help me in cancellation?
Sure, I am here to help you.
Thank you.
Please send your name, so that I will check with the reservation list.
Sure, I am Catherine Edwards.
Please wait for a moment.
Ok.
Thanks for your patience, your name is found in the reservation list and we have cancelled your ticket. Thank you for reaching us, Have a nice day.