Hello.
Hello, how may I guide you today?
I have  to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I am her to help you in cancellation.
Thank you.
May I know your good name for checking your previous reservation in our database.
Sure, please check the reservation with my name Debra Wilson.
Please wait for a moment.
Sure, take your time.
Sorry to inform you that, there is no reservation found in our database.
Oh! It may not be booked properly. Anyway, thank you for your time.
Thank you for reaching us with a query.