Hello.
Hello, how can I amend you today?
I would like to cancel my reservation due to heavy floods at my destination place, so aid me in this.
Sure, I am ecstatic to help you. May I know your name?
Sure, my name is Kenneth Walker.
Ok, please wait for a moment.
Sure.
Thank you for being patient, There was no reservation found on your name.
No problem, thanks for your effort.
Thank you for reaching us.