Hello.
Hello. In which way I can aid you today?
I want to change my existing reservation which is done recently due to some business meeting postpone, can you please help me?
Sure, I can aid you with that.
Thank you.
Please wait a moment, I will check your previous reservation status.
Sure, take your own time.
Sorry I forgot to ask your name. May I know your name? Then only I can search your previous reservation.
Sure, my name is Angela Turner.
Thank you for providing details, please wait a moment. There is no previous reservation available under your name.
Ok, no problem. I will try with the another booking agency. Thank you for your service.
You are welcome.