Hello.
Hello. How may I aid you today?
Please help me in changing my recent reservation.
Sure, we are here to help you. I need some basic information to check your ticket details, can you please tell me your full name?
Thank you. Andrew Walker here.
Ok, please wait a minute I will get back to you with the present status.
Sure.
I am very sorry to inform you that there is no reservation found under your name in our database.
That's ok, thank you for checking.
Thank you for approaching us.