Hi.
Hello. How can I assist you now?
I am Nicole Hall.
Glad to meet you Hall.
I planning to change my reservation, can you help in that?
Sure, I am here to help you with that.
Ok.
Please wait a moment and I will check for reservation status.
Sure.
Sorry Hall, no reservation has found under your name to change.
That's ok, might be my father has changed. Thank you for your help.
Most welcome. Thank you for choosing us, have a great day.