Hi, I am Katherine Green.
Hello, how can I provide assistance to you?
My exams were canceled due to having some internal issues.
Ok.
So, I have to cancel my reservation. Will you assist me in this?
Sure, I am ecstatic to serve you.
Ok.
Please wait for a while, I will check your reservation.
Sure.
Thanks for waiting, there is no reservation found on your name.
Not a problem. Thank you for addressing me.
Thank you for approaching us.