Hi.
Hello, how may I aid you for today?
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Sure, I will help you with that.
Thank you.
Can you please provide your name to check the reservation status under your name?
Sure, my name is John Carter.
Sorry to say this John, there are no active reservations under your name to cancel.
Ok, no problem. Anyways, thank you for your service.
You are most welcome, thank you for choosing our service.