Hello.
Hello. How can I assist you?
My scheduled examination dates has been postponed. So, I would like to change my reservation which is under my name. Can you please help me with that?
Sure, please give me a minute. Can I know your name for checking the reservation status?
Sure, my name is Pamela Brown.
Sorry Pamela, there is no reservation available on your name.
Ok, no issues. Thank you for checking.
You are welcome.