Hi.
Hello.
I am Dennis Evans.
How may I aid you today?
Can you help me for cancelling my recent reservation, because I am unable to travel at this moment?
Sure, I will help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Ok, I will wait for your reply.
Sorry to inform you that, there is no reservation found with your name in our records.
Oh! It's ok, no problem. Thank you for your services.
Thank you for reaching us, have a great day.