Hello.
Hello.
I am Betty Roberts.
How can I assist you today?
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
Sure, I am glad to help you with that.
Sure.
Please wait a moment.
Ok.
Sorry, I didn't find any reservation on your name in our database.
That's fine, thank you for your service.
Thank you for opting us.