Hello.
Hello. How can I assist you today?
Due to my ill health, I would like to cancel my recent reservation. Can you help me with this?
I am happy to help you, can you please provide me your name?
My previous reservation has done with the name Jack White.
Jack, I will check your reservation status and get back to you.
Sure, take your own time.
Jack, I have not found any reservation by your name in our database.
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
You are welcome and take care.