Hello. My name is Linda Hall.
Hello, how may I assist you?
As I met with an accident and broke my ankle yesterday while travelling on a bike to my office. I am not in a position to travel now. Can you help me, To cancel my existing reservation?
Sure. Please wait for a while.
OK.
Thanks for waiting, there is no reservation found on your name.
Thank you, For providing me valuable information.
Thank you.