Hi.
Hello, do you need any help from us?
Can you please change my recent reservation details? As my planned trip has been postponed.
Ok, could I have your name please?
Sure, my name is Jessica Brown.
Ok, please allow me a moment.
Sure.
Sorry, there is no reservation with your name in our portal to make changes further.
Oh! That's ok, thank you for giving the information anyways.
You are welcome, have a great day.