Hi, myself Helen Evans.
Hello, how can I help you?
I booked a flight ticket earlier, I am unable to take the trip. Can you please help me in changing my existing reservation?
Sure, please wait for few minutes, let me check and revert you.
Ok.
Thanks for waiting, I found a new reservation, please provide me your travelling dates?
Sure, I will depart on 10/25 and arrival on 10/27.
OK, do you have any specifications?
I need a connecting flight.
May, I know your airport codes?
Sure, my source code is from PA - PHL and destination is to NC - CLT.
OK, please wait for few minutes, let me check and revert you.
Ok.
Thanks for waiting, there is no flight with your requirement.
Ok, no issues.
Thank you, for reaching us.