Hi,.
Hello, how may I assist you today?
I want to change my existing reservation due my joining date has been postponed. Can you aid me with this?
Sure, we are glad to serve you.
Thank you.
Please share your name to proceed further?
I am Sandra Nelson.
Ok, please wait a minute, let me check your reservation and revert to you.
Ok.
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.
Not really a problem. Thank you for your prompt response.
Thank your for picking us, have a pleasant day.