Hi.
Hello, how can I assist you?
Carolyn Jackson here.
Ok.
I need to attend workshop in Smithsonian Institution at Washington, DCA.
Ok.
So could you please help me with booking a ticket from Los Angeles, LAX?
Sure, I am here to help you  Carolyn Jackson, may I know when you are travelling?
Thank you, I need to go on 03/15 and intend to back on 03/17.
Ok, may I know your halt restrictions.
I will prefer a connecting flight.
Sorry  Carolyn Jackson, no flights found on your requested travelling details.
Ok, no problem. Thank you for your information.
Thank you for approaching us, have a great day.