Hello.
Hello, how can I assist you today?
I made a reservation earlier to attend for a seminar, due to weather conditions I need to cancel it,. Can you assist me with cancellation?
I am euphoric to help you.
Thank you.
Please wait for a while, I will check with the reservation on your name to cancel it.
Ok, I will wait.
To proceed further, May I know your name?
Sure, my name is Sharon Brown.
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
Thanks for your help.
Thank you for opting us.