Hello.
Hello, how can I assist you today?
Can you aid me to change my reservation due to emergency?
Sure, I am gleeful to help you with that. May I know your name please?
Dorothy Rodriguez here.
Please wait for a while, let me check your previous reservation status.
Ok.
Thank you for waiting.
You are welcome.
There is no reservation found on your name in our database to change.
Thank you.
Thank you for reaching us, have a great day.