Hello.
Hello. How may I aid you?
I need to change my existing reservation due to postpone of my document verification in office.
Sure, I will help you.
Can you please help me with that?
May I know your name please?
My name is Anna Lewis.
Sorry, there are no reservation found on your name.
Ok, no problem. May be reservation not done properly. Anyway thank you for checking.
Thank you for choosing us.