Hi.
Hello. Welcome to Austin airline agency. How can I assist you today?
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
May I know your name please?
Myself Donald Garcia.
Please give me a moment.
Ok.
Unfortunately, there is no reservation found under your name.
It's ok, thank you for your services.
Welcome, have a great day.