Hello.
Hello. How may I help you?
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
Sure, I am willing to help you for this. Let me check your reservation status in our database.
Ok.
For cancelling the reservation. May I know your name?
Daniel Hernandez here.
Ok. Daniel sorry to intimate, no reservation is found with your criteria.
No problem, Thanks for the information.
Thank you Daniel for utilizing our agency.