Hello.
Hello, how may I assist you today?
My name is Timothy Wilson, I already book a flight ticket to meet my parents at New York but due to some reason my plan is cancelled. Can you cancel my reservation?
Sure, we are here to help you. Please wait a moment, let me check your reservation and let you know.
Sure, I will wait for your reply.
Thank you for your valuable time, unfortunately no reservation found on your name.
Ok, thank you for the information.
Thank you for opting us, have a great day ahead.