Hello.
Hello. How can I aid you?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, please provide me the name to check for the reservation status.
I am Mary Scott.
Please be on hold, I will get back to you in a minute with information.
Sure.
Thank you for your patience.
Ok.
Sorry to say, there is no active reservation have been found under your name in our database to amend it.
No problem, thanks for the information.
Thank you for reaching us with a query.