Hello.
Hello. How may I assist you right now?
I made a reservation earlier in the business class flight now I want to travel in economy class flight. Can you help me in changing my reservation?
Sure, I am glad to help you with that. Can you please provide your name to check your previous reservation?
Sure, I am Alexander Parker.
Please wait a moment to check.
Sure.
We regret to notify that, there is no reservation found on your name in our records.
Ok, no issues. Thank you for your information.
Thank you for reaching us, have a great day.