Hi. I am Nicholas Allen.
Hello, how may I render you at this moment?
I need to cancel my reservation due to some crisis in my location, can you help me out please?
Surely, I will help to get solve your concern. Please be online for a moment.
Thank you for your positive response.
You are welcome Allen. There is no reservation showing on your name in our records.
That's ok, no problem. Thank you for you help.
Sorry for inconvenience. You are welcome. Thank you for opting our services, have a nice day.