Hello.
Hello. How can I help you for the day?
I made a reservation earlier to visit CA in direct flight but now I want to travel in connecting flight. can you help me in changing my reservation?
Sure, I will help you with that. May I know your name please?
I am Janet Collins.
Please wait for a while, let me check your previous reservation status.
Sure.
Thank you for waiting. There is no active reservation found under your name in our database to change.
That's ok, no problem. Thank you for your information.
Thank you for contacting us, have a great day.