Hi.
Hello. What service that you are seeking from our agency?
Sandra Miller here. I want to change my reservation, can you help me?
Sure, I am glad to help you. Can you please provide your name to check your previous reservation?
I already mentioned my name, it is Sandra Miller.
Ok. Sorry to inform you that, there is no reservation found with your name in our records.
Ok, no issues, thank you for checking for the availability.
Thank you for approaching us, have a great day.