Hello.
Hello, how can I assist you?
Can you help me to change the flight ticket which I have done last week to visit the water world but due to the bad weather condition, I can not travel?
Sure, may I know your name?
Sure, my name is Betty Hill.
Ok, please wait for a moment.
Sure.
Thanks for waiting, there was no reservation found on your name.
Ok, thanks for your information.
Thank you for choosing us.