Hello, I am Janet Hernandez.
Hello, How can I amend you today?
Owing to emergency, I want to cancel my recent reservation. Can you help me out?
Sure, we are here to aid you. Please, wait for a while.
Thank you. Sure.
Thanks for your time.
Ok.
There is no reservation found on your name for cancellation.
Ok, No problem. Thanks for sharing information.
Thank you for availing us.