Hi.
Hello. How may I help you?
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
Sure, I can help you. May I know your name?
Thank you. Nancy Smith here.
Thank you. Please wait for a while. Let me check your reservation status.
Ok.
Sorry, I have not found any reservation under your name in our database.
That's Fine. Thank you.
You are welcome and thank you for choosing us.