Hello.
Hello, how may I help you?
I have some personal matters that need fixing so I need to cancel my recent reservation.
Ok.
Can you please help me in that?
Sure, May I know your good name?
My name is Joshua Edwards.
Thank you for providing you name, please hold on.
Sure.
Thank you for your patience. No reservation found with your name.
That's not a problem. Thanks for your information.
Thank you for choosing us, have a nice day.