Hello.
Hello. How may I assist you today?
Can you please change my reservation, due to bad weather conditions?
Sure, I will help you. Please help me with your name.
My name is Pamela Hall.
Please allow me a minute.
Sure.
Thank you. Pamela Hall, I am really sorry to inform you that there is no reservation found on your name.
Ok, no issue. Thank you.
Thank you for understanding. Thank you for reaching us. Have a great time.