Hello.
Hello. How can I aid you?
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you please help me with this?
Sure, please provide me the name to check for the status.
Sure, I am Stephanie Mitchell.
Please be on hold.
Sure.
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to amend it.
Ok, Thank you.
Thank you for reaching us.