Hello.
Hello.
Myself Mark Thompson.
How may I guide you today?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, we are glad to help you.
Thank you for accepting my request.
Please wait a moment.
Ok, I will wait for your response.
Sorry, there is no active reservation found on your name to cancel.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.