Hello.
Hello.
My name is Dorothy Robinson.
Dorothy, how may I aid you today?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, I am here to help you. Hold on for a moment. Let me check.
Thank you. I will wait for your response.
Sorry Robinson, there are no flights reserved on your given name.
That's ok, thank you for checking.
Welcome, thank you for choosing us. Have a great day.