Hello.
Hello, how can I help you?
As my plans to visit Washington got postponed, can you please help me in changing my existing reservation to Washington?
   Sure, I am here to help you.
Thank you.
I have to know some basic information like name from your side, can you please share it?
Sure. My previous reservation has done with the name of Alexander Rodriguez.
Ok, please wait a minute.
Sure, I will wait for your information.
Thank you for waiting, sorry to inform no reservation found on your name.
Ok, not an issue. Thank you for your time.
Thank you for reaching us, have a good day.