Hello.
Hello. How may I help you?
I want to change my reservation, because I have another important meetings on those dates, can you please change my reservation?
Sure, please wait for a moment to check your details. Meanwhile, may I know your name?
Sure, my name is Justin Wright.
Sorry, there is no reservation found on your name.
Oh! It's ok no problem. Thank you for your information.
Thank you for reaching us, have a nice day.