Hello.
Hello. How can I assist you?
Owing to an urgency, I would like to cancel my recent reservation. Can you help me with this?
Sure, may I know your name?
My previous reservation has done with my name Catherine Wright.
Ok, give me a minute. Sorry, there is no reservation found under your name.
Ok, not an issue. May be something went wrong while booking the ticket.
Thank you for choosing us.