Hello.
Hello, how may I guide you?
I want to change my existing reservation as my sister's wedding reception got postponed due to extreme weather condition, can you please help?
Sure, please hold on for a moment.
Sure.
Can I know your name?
My name is Amy Moore.
I am sorry, there are no reservations with your name.
Never mind, thank you for your information.
Thank you, have a good day.