Hello.
Hello, how can I help you?
I am Alexander Hill, I want to change my reservation due to my scheduled got postponed. Aid me about it.
Ok, may I know your travelling dates for this journey? Ok, please tell me your name?
Yes, I am Alexander Hill.
Sorry to inform you Alexander Hill, no reservation found by your name.
Ok, fine. Anyway thank you for the help.
Thank you for choosing our agency.