Hello.
Hello, how may I assist you for today?
I want to cancel my flight ticket due to some health issues that doctor suggested not to travel, can you please cancel the flight ticket?
Sure, I am here to help you about it. Can you please provide your name for checking the reservation status?
My name is John Rodriguez.
Sorry John, there is no reservation under your name to cancel.
Ok, that's fine, thank you for your help.
My pleasure, thank you for reaching out here.