Hello.
Hello. How can I serve you now?
I want to cancel my reservation, can you help me with that?
Sure, I am glad to help you with that. May I know your name to check your reservation status?
Mary Wilson here.
Ok, please wait for a moment.
Sure.
Sorry, we have not found any active reservation on your name in our database.
No problem, thank you for the information.
Thank you for opting us.