Hi.
Hello.
I am Jeffery Carter.
How can I assist you at this moment?
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
Sure, please wait for a while.
Ok.
Sorry Jeffery Carter, no reservation found on your name in our reservation list.
That's Fine.
Thank you for opting us, have a nice day.