Hello, I am Shirley Evans.
Hello, how may I assist you?
There are good luxury resorts in Las Vegas and I plan to visit one of them.
That's great.
And please first change my flight reservation and book a new ticket.
Sure. Sorry, there is no reservation on your name.
Ok. Not a problem.
I can not book a new ticket for you.
Thanks for your information.
Thank you for choosing us.