Hello.
Hello, how may I assist you?
I want to cancel my recent reservation because of some personal work. Can you please help me out?
Sure, I am gleeful to help you. Could you please provide your name to check your reservation status?
Thank you, my previous reservation is in the name of Lisa Lopez.
Ok, please wait for a moment I will check your complete reservation details and proceed further for your cancellation process.
Sure, take your time.
Sorry Lisa, I did not find any details in my website regarding your reservation.
Ok, no problem.
Thank you for connecting with us, have a wonderful day.