Hi.
Hello. How may I help you today?
Owing to an emergency, I want to change my existing reservation.
Sure, I am glad to help you in changing. Please, share me your name to check your reservation.
Sure, Amanda Clark here.
Ok, please wait for a while.
Sure.
Sorry, we have not found any active reservation on your name in our database.
Ok, no issues. Thank you for your information.
Thank you for reaching us.