Hello.
Hello, how can I help you today?
I am Eric Walker. I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, we are here to help you.
Thank you.
Wait for some time I will check the reservations on your name and get back to you.
Sure, take your time.
Thanks for waiting there is no reservation found on your name.
Oh! It may not be booked properly due to server issues while booking.
Thanks for approaching us.