Hello.
Hello, what can I do for you today?
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you please change my reservation?
Sure, I am here to help you in changing your reservation. Please provide your name to find your reservation?
Sure, please check the reservation on the name of Raymond King.
Ok, we did not find any reservation on your name to change.
Ok, Thank you for providing information.
Thanks for consulting us, have a nice day.