Hello.
Hello, how may I aid you?
I want to change my existing reservation due to some health issue. Can you help me in that?
Sure, we will help you in that.
Thank you.
May I know on which name the ticket has been reserved?
Eric Brown here.
Ok, please wait a moment.
Sure.
Sorry, there is no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you.