Hello.
Hello. In which way I can aid you today?
I would like to change my existing reservation, due to examination schedule postponed. Can you please help me?
Sure, I will aid you with that.
Thank you.
May I know your name for checking your previous reservation status?
My name is Anna Harris.
Ok, please give me a moment, I will check your reservation status.
Sure.
There is no previous reservation available under your name.
No problem, thank you for checking.
Thank you for contacting us.