Hi, I am Scott Martin.
Hello, how can I serve you to day?
I need to change my existing reservation, can u help me with that?
Sure, please wait a moment, I will check the reservation is there are not.
OK.
We found a reservation on your name. Could you please provide me your new travelling details?
New reservation departs from New York, NY - EWR on 06/27 to Oakland, CA - OAK on 06/29.
Please give me a moment.
Ok, please go a head.
Thanks for waiting, we found no flight on your details.
Ok, thanks for such a great response.
Thanks for choosing us, have a good day.