Hello.
Hello, how can I guide you for today?
I want to cancel my trip due to an emergency. Can you aid me in cancelling my existing reservation?
I will help you with that. May I know your name?
Ticket was booked on the name Raymond Robinson.
Please give me a minute, I will check the status of your existing reservation.
Take your time.
I found your reservation and cancelled it successfully.
Thank you for the support.
Thank you for contacting us, have a nice day.