Hi.
Hello, how may I help you?
Can you help me in modification of my reservation as my meeting got postponed?
Sure, we are here to help you. May I know your name please?
Thank you for your concern, my name is Nicole Johnson.
Sorry to inform you that there is no active reservation on your given name.
Oh! So sad to hear, it might not booked properly at the time of booking. Anyways thank you for the information.
Thanks for contacting us.