Hello.
Hello, how can I guide you?
I am Emma Clark.
Hope you are doing good Emma.
I am planning to change an reservation, due to exams.Can you help me out?
Sure, please give me a moment to check the details.
Sure, take your own time.
We are sorry to inform you that there is no ticket booked on your name.
Thank you for helping me.
Thank you for approaching us. Have a good day.