Hello. Myself Scott Edwards.
Hello, how may I aid you today from my end?
I want to cancel my recent reservation, can you help me?
Sure, I am here to help you out. Please allow me a moment.
Sure, I will wait for your response.
Sorry  Scott Edwards, there is no reservation on your name in our database.
That's ok, no problem. Thank you for the information.
Thank you for reaching us.