Hi.
Hello, how may I help you today?
Patricia Young is my name. I want to cancel my recent reservation, because I want to travel  with my friends by road.
Sure, we are here to help you.
Ok.
Can I have your name to proceed further?
Above mentioned.
Ok, please wait a moment.
Ok.
Thank you for your valuable time, sorry no reservation found with your name.
That's ok, thank you.
Thank you for opting us.