Hello.
Hello. How may I assist you?
Owing to an emergency, I just want to cancel my recent reservation. Can you please assist me?
Sure, I am here to help you out.
Thank you.
May I know your name please?
Larry Taylor is my name.
Wait a moment please.
Sure.
Larry Taylor, we haven't found any reservation under your name in our database.
Ok, thank you.
Thank you for choosing us.