Hello.
Hello, how can I aid you?
I want to change my reservation, can you please help me?
Sure, I can help you with that. May I know your good name please?
My name is Janet Baker.
Ok, please wait while I'll check your reservation status.
Sure.
Janet Baker, there is no active reservation found under your name to do changes in that.
Ok, not a problem. Thank you.
Thank you for choosing us.