Hello.
Hello, how may I help you today?
My Interview was pre-planned at the last minute, will you please help me to change it as soon as possible?
Sure, we are here to help you.
Thank you.
May I know your good name please?
Yes, my name is Kenneth Green.
Please wait a minute.
Sure, take your own time.
Sorry, there is no active reservation found on your name to change.
That's fine, thank you for the information.
Thank you for choosing us.