Hello.
Hello. How may I assist you?
I want to change my existing reservation due to sudden change in my family trip dates. Can you help me out?
Sure, I am here to help you out. May I know your name please?
Thank you.
Wait a moment please.
Susan Smith here.
Susan Smith, we haven't found any reservation under your name in our database.
Ok, no problem. Thank you for your information.
Thank you for choosing us.