Hi.
Hello, how can I help you?
I am Timothy Martin, due to health issues I am unable to travel at this moment, so can you help me for cancelling my recent reservation?
Sure, I will help you.
Thank you.
Please wait a while.
Ok.
There is no reservation on your name in our database.
Oh! I think my sister already cancelled my reservation.
Do you want to know anything else?
No, anyway thank you for your response.
Thank you for opting us. Have a nice day.