Hi.
Hello, how may I aid you today?
Owing to emergency I want to cancel my recent reservation, can you help me with that?
Sure, we are perky to help you.
Thank you.
For cancelling we need your good name, please mention it.
Virginia Parker here.
Please hold for a while.
Sure.
Sorry to say that, there is no active reservation found on your name.
No problem, thank you for the information.
Thank you for availing us. Have a great day.