Hello.
Hello.
I am Melissa King.
 Melissa King. How may I help you?
I have made an earlier reservation to attend for a seminar, due to some issues my seminar has been postponed. Can you please help me in changing my reservation?
Sure Melissa King, just give me moment.
Sure.
 Melissa King, Sorry to inform that there is no reservation by the name  Melissa King.
No problem, thank you for the information.
Thank you for approaching us.