Hi.
Hello, how may I assist you today?
Can you please help me in cancelling my recent reservation?
Sure, I am glad to aid you. Can I know your name, please?
Myself Carloyn Allen.
Wait a minute. Let me check your reservation status and revert to you.
Ok, I will wait for your response.
Thanks for your time, we found your active reservation. Can I proceed to cancel it?
Ok, please proceed with cancelling my ticket.
Based on your request, you reservation has been cancelled.
Ok, thanks for your help.
We will refund your money with in one week. Thank you for choosing us.