Hello.
Hello, how can I help you today?
Please change my active reservation on my meeting was postponed.
Sure, we are here to help you.
Thank you.
May I know your good name please?
Myself Raymond Martinez.
Ok, please give me a minute.
Ok.
Thanks for your time, there is no active reservation found on your name.
Ok, no problem. Thank you.
Thank you  for reaching us.