Hello. Paul Lewis here.
Hello Lewis, what can I do for you?
Due to sudden cancellation of our meeting, I would like to cancel my reservation. Can you help me?
Sure. Can I put you hold, while I am check your existing reservation?
Sure.
Successfully, your existing reservation is found in our database. Can I proceed to cancel it?
Please cancel it.
For cancelling the ticket we are charging 100.
Please proceed.
The remaining amount is send to your account. Your reservation is cancelled successfully.
Thank you for helping me.
You are welcome. Have a nice day.