Hello.
Hello, how may I help you?
Due to urgent work, I would like to change my reservation to some other date, can you please help me out with that?
Sure, I am here to help you.
Thank you for your response.
May I know your name?
Sure, my name is Christopher Mitchell.
Please wait for a while.
Ok.
Sorry, there are no reservation found on your name.
Oh! It's ok no problem. Thank you for your information.
Thank you for choosing us.