Hello.
Hello, how may I help you today?
I want to cancel my recent reservation. Could you help me with that?
Sure, I am here to help you with this. May I know your name please?
Benjamin Green.
Ok, please wait for a mean while.
Ok.
Sorry Green, there is no reservation found as per your name to cancel it in your database.
That's ok, no problem. Thank you.
You are welcome.