Hello.
Hello. How can I aid you?
I need to cancel my reservation due to some issues, can you help me out?
Sure, please provide me the name.
Myself Frank Allen.
Please be on hold.
Sure, I will be on hold.
Thank you for waiting. There is no active reservation have been found under your name in our database to cancel it.
That's ok, not an issue. Thank you.
Thank you for reaching us.