Hello.
Hello, how can I be your helping hand today?
I want to cancel my recent reservation, can you please help me out?
Sure, we are here to help you. May I know your name?
Sure, my name is Betty Evans.
Please wait a minute, I will check your reservation status and get back to you.
Ok, take your time.
Sorry, there is no reservation found on your name to cancel it.
It's ok, thank you for the information.
Thank you for opting us.