Hi. I am Pamela Green.
Hello, how can I best assist you now?
Owing to an emergency, I want to cancel my existing reservation.Can you help me in this?
Sure, I can help you in that. Please wait for a moment.
Sure.
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
Please proceed.
Sure, your ticket has been cancelled.
Thank you.
Thanks for approaching us.