Hi.
Hello, how may I aid you?
Can you please help me to change my reservation?
Sure, I can help you. May I know your name?
Janet Allen here.
Please give me a moment to check your ticket status.
Sure, take your time.
I found your reservation, please provide your itinerary dates.
My trip dates are 08/18 and 08/20.
May I know your genesis and terminus airport codes?
My airport codes are AUS and ORD.
May I know your connection limit?
I want a single connecting flight.
Do you have any specifications?
No, thanks for asking.
Please hold on for a while.
Sure.
AA airlines with flight 1003 is providing a connecting flight and ticket costs you 100 in economy class.
Yes, please proceed.
Your ticket is confirmed Janet Allen. Flight departs at 3:00 hours and arrives at 10:00 hours.
Thank you for your help.
Thank you for choosing us.