Hello.
Hello, how can I aid you for today?
Can you please check with my previous booking and help me with changing it?
I am here to help you about that. Can you please provide your name to check the reservation status with your name?
Myself Amy Collins.
Sorry to say this Amy Collins, there is no active reservation with your name in our booking list.
Oh! That's fine. Thank you for checking anyways.
You are welcome, thank you for reaching us.