Hello.
Hello, how can I assist you for the day?
Owing to an emergency, I have to cancel my previous flight ticket booking. Can you please help me with that one?
Sure, I am here to help you.
Thank you.
May, I know your good name?
My name is Kathleen King.
Sorry, we found no reservation on your given name.
Not a problem with that one, thank you for checking my previous with in quick time.
Thank you for reaching us.