Hi. I am Charles Garcia.
Hello. How can I assist you at this moment?
Can you help you cancel my reservation, which I have done previously?
Sure Charles Garcia, I am ready to help you with that.
Thanks.
Please wait a moment to check your reservation status.
Sure, take your time.
Congrats Charles Garcia, I have found your reservation. Do you really want to cancel or do some changes?
It's ok, thanks for checking. Yes, please cancel it.
Ok Charles Garcia, your reservation has successfully cancelled.
Thank you.
Thank you for choosing us, have a good day.