Hello.
Hello.
I am Kimberly Wright.
How can I assist you?
I want to change my existing reservation due to bad weather condition, can you please help me with that?
Sure, I will help you. Please wait a moment, I will check the status of your reservation.
Sure.
Kimberly Wright, no reservation has been found on your name in our database.
Not an issue, thank you.
Thank you for approaching us.