Hello.
Hello.
Myself Matthew Carter.
Matthew Carter, how may I aid you?
Due to some business meeting, I am going to cancel my reservation. Can you please help me for this?
Sure, please give me a moment to check your ticket status.
Sure, I will wait for your kind response.
Sorry, no reservation is available by your name.
Not a big deal, anyway thank you very much for your information.
Thank you for choosing us.