Hi.
Hello, how may I serve you today?
I intend to cancel my reservation due to bad weather conditions. Can you help me with it?
Sure, we are glad to help you. Sure, please provide your good name to check the reservation in the reservation list?
Anthony Taylor is my name.
Ok, please wait for a while.
Sure.
Sorry there is no reservation found with your name.
It's ok, thank you for the response.
Thank you for approaching us.