Hi. I am Nancy Miller.
Hello, how may I address you?
 I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancelling?
Sure, I will help you.
Thank you.
Please wait for a minute, I will revert to you with current status.
Ok.
I am sorry to inform that there is no reservation found with your name in our database.
That's Fine. Thank you for the information.
Thanks for approaching us.