Hi.
Hello. How may I assist you today?
I want to cancel my recent reservation due to my board exams are postponed. Can you help me for this one?
Sure, may I know your name?
Sure, Barbara Clark here.
Please wait a moment, let me check your previous reservation status.
Sure.
Sorry, there are no active reservations on your given name to cancel.
No issues, thank you for the information.
Thank you for reaching our service.