Hello.
Hello.
Pamela Allen here.
How may I help you, Pamela?
Suddenly, I had met with an accident. So, I am unable to attend the music concert which is going to be held in Houston, can you please cancel my ticket?
Sorry to hear that Pamela. Please wait for a minute while I check for the status of your reservation.
Sure.
Pamela, there is no reservation found with your details.
Oh! Ok fine, thanks for your help in finding and providing the information.
Thank you for choosing us.