Hello.
Hello. How can I assist you today?
I am looking for changing my reservation due to health issues, can you please help me out with that?
Sure, will you mention your name for checking the reservation status?
Sure, I have reserved it on the name of Stephen Wright.
Please give me a moment.
Sure.
Thanks for waiting, there is no reservation found under your name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Welcome, have a great day.