Hello.
Hello. How can I assist you?
I want to cancel my recent reservation as my health is not good to travel, can you please help me out?
Yes, I can help you. Can you tell me your name for checking?
Sure, my name is Andrew Evans.
Give me a moment.
Ok, take your time.
Sorry to inform you that there is no reservation found on your name.
It's ok, thank you for the information.
Thank you for consulting our agency.