Hello.
Hello. How can I abet you today?
My trip got cancelled due to some financial issues, so I need to cancel my ticket. Can you help me?
Sure, I will help you with the cancellation.
Thank you.
May I know your name to check the reservation records?
My name in the previous ticket is Virginia Parker.
According to our records there is no reservation done on your name.
It's ok, thank you for checking my reservation.
It's my pleasure to assist you. Thank you choosing our agency.