Hi, Jerry Hill here.
Hello, how may I guide you today?
Owing to an emergency, my planned trip to river rafting with friends has been cancelled. So I request you to cancel my existing reservation?
Sure, we are here to help you to cancel your reservation. Please wait for a while.
Sure.
Thanks for your time, we found a reservation on your name and it successfully cancelled.
Thanks for your assistance.
Thank you for reaching our agency.