Hi, I am Alexander Jackson.
Hello, how may I serve you?
I need to cancel my reservation due to sudden death of my neighbour. I have to stand by that family for now. So, please help me.
Ok, please wait for a moment.
Sure, take your time.
There is no reservation found on your name. Sorry for inconvenience.
No problem. And thanks for the information.
My condolences are with you. Hope to serve next time.