Hello.
Hello.
I am Sarah Turner.
How can I assist you at this moment?
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
Sure, I will help you with that.
Thank you.
Please be hold on for a moment to check your reservation status.
Sure, take your own time.
Sorry Sarah Turner, no reservation has found under your name to change.
That's fine. Thank you for your help.
Most welcome. Thank you for choosing us, have a great day.