Hello.
Hello, how can I assist you for the day?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, I am here to help you.
Thank you.
May, I know your good name?
My name is Kathleen Perez.
Please wait for a moment.
Ok.
Sorry, we found no reservation on your given name.
Ok, no issues. Thank you for your help.
Thank you for reaching us.