Hello.
Hello, how can I help you?
I want to change my existing reservation, can you please help me with that?
Sure, May I know your name?
Robert Perez here.
We found a reservation with your name, please provide me your airport codes?
My airport codes are PHL and CLT.
Can you please share me your travelling dates?
I would like to travel on Apr 14 and return on Apr 16.
Do you have any class preference?
No, I am comfortable with any of the class.
Do you have any connection limit?
I need connecting flight.
May I know your name?
I already mentioned above.
Sorry, there were no flights with your given connection limit.
No problem, thank you for the information.
Thank you for reaching us.