Hi. I am Jack Moore.
Hello, how can I help you?
 I have to change my travel airport codes because I have given a airport code which is far to my current location. So, I need your help. Will you please help me in changing the details?
Sure, please wait. I have to check your reservation status.
Thank you. Ok.
Sorry, I did not find any reservation under your name in our database.
No issue. Thank you for the information.
You are welcome and thank you for choosing us.