Hello. I am Kevin Wright.
Hello, how may I provide assistance to you?
I just want to change an existing reservation due to my plan to meet my grand parents got post pone. Can you help me with this?
Ok, please wait I will check the reservation status on your name and revert to you.
Ok.
Sorry, there is no reservation found on your name.
Ok, no problem. Thanks for your help.
Thank you for reaching us.