Hello, I am Emma Martin.
Hello, Emma Martin. How can I help you today?
I need to change my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to change my reservation. Can you please help me out?
Sure, I can help you in that. Please wait for a while.
Sure.
Sorry Emma Martin, there is no active reservation on your name to change it.
That's ok, no problem. Thanks for your information.
Thanks for approaching us.