Hi.
Hello, how can I provide assistance to you?
Due to the heavy rains, I am planning to cancel my recent reservation. Can you help me over that?
Sure, we are here to help you. May I know your good name?
Ok, my name is Dennis Nelson.
Ok, please wait for a minute.
Ok, take your time.
Thanks for waiting, there is no active reservation found on your name.
It's ok, thanks for checking.
Thank you for availing us.