Hello.
Hello, how may I help you?
I want to change my existing reservation due to bad health issues. Can you help me with that?
Sure, I am here to assist you.
Thank you.
Ok, please provide your name.
I am Eric Robinson.
Ok, please wait for a while.
Sure.
Thank you for your time, we did not find any reservation on your name.
Ok, no problem. Thank you for your information.
Thank you for opting us.