Hello.
Hello, how can I best serve you now?
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, may I know your good name please to track the details?
Ok, I am Donald Baker.
Ok, please wait for a while.
Sure.
There is a reservation found on your name, to proceed further I need to know your airport codes?
Ok, my airport codes are from BOS to IAD.
On which dates would you like me to book a flight ticket for you?
Yes, my planned trip dates are on Feb 04 and return Feb 06.
Do you need any lay by in between journey?
Ok, I need a single connecting flight to travel.
Is there any other specifications regarding your journey?
Yes, I want to return in the evening time.
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
Ok, not an issue. Thank you for your information.
Thanks for approaching us, wish you a great day.