Hello.
Hello, how can I assist you?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I am here to help you. May I know your good name?
Thank you. I am Scott Hall.
Ok, please wait for a while.
Sure.
Thank you for waiting, There was no reservation found on your given name.
Ok, no issues. Thanks for the information.
Thank you for choosing us.