Hello.
Hello.
I am Carolyn Gonzalez.
How may I assist you?
I need to change my reservation due to my planned event got postponed. So please help me with that.
Sure, I will help you with that. Please wait a moment, Carolyn.
Thank you for accepting my request. I will wait for your response.
Carolyn, no reservation has been found on your name.
Oh! It may not be booked properly due to server issue. Thank you for your time.
Thank you for choosing us.