Hello.
Hello, how may I assist you today?
I made a reservation earlier to go for a trip but unfortunately our trip got cancelled, so aid me in cancellation.
Sure, I am here to help you in cancellation. May I know your name please?
Sure, my name is Scott Thompson.
Please wait for a moment, I will check the status of your reservation.
Sure.
Thanks for waiting, no reservation was found on your name in our database.
No issues, thanks for your support.
Thank you for availing us.