Hello.
Hello. How can I help you at this moment?
I want to do some changes in my existing reservation. Can you help me for that?
Sure, I am here to help you with this.
Thank you.
Can you please provide your name to check your reservation status in our database?
My name is Sharon Nelson.
Wait a moment please.
Sure, I will wait for your response.
Sharon Nelson, there is no active reservation found under your name in our database.
That's ok, thank you for checking.
Thank you for contacting us.