Hello.
Hello, how can I help you today?
I want to change my existing reservation, my trip with my friends has been postponed. Can you please help me?
Sure, we are here to help you.
Thank you.
May I know your name?
My name is Catherine Lewis.
Ok, wait for some time.
Sure.
Thanks for waiting there is no reservation found on your name.
Ok, thanks for your service.
Thanks for approaching us.