Hello.
Hello. How can I help you at this moment?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I will help you with that. May I know your name for further process?
My reservation was done under the name Jessica Lopez.
Ok, please wait a moment.
Sure, take your time.
There is no previous reservation available under your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.