Hello.
Hello, how may I help you?
I want to cancel my previous ticket which is booked to go Chicago city but I have to attend a meeting on the departure date. Can you please help me in cancelling?
Sure, I will help you. May I know your good name?
Thank you. My name is Brenda Clark.
Sorry Clark, there is no reservation found under your name.
It's ok, thank you for providing the information.
Welcome.