Hello.
Hello, how may I help you?
Will you please help me in cancelling my reservation as the food festival which I have planned to attend got postponed?
Sure, we are here to help you. May I know your good name?
I am Sandra Williams.
Please, stay online. I will check the previous list and revert to you.
Sure.
No reservation was found on your name.
It's ok, thank you for your kind information.
Thank you for reaching us, have a good day.