Hello.
Hello.
I am Rachel Davis.
How may I help you?
I am planning to cancel my recent reservation, due to some urgent work. Can you please cancel my ticket?
Ok, wait a moment I will check your reservation status.
Sure, I will wait for your reply.
There is no reservation found under your name to cancel it.
That's fine. Thank you for your service.
Thanks for choosing us, have a nice day.