Hello.
Hello, how can I help you?
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need to cancel my recent reservation, can you please help me?
Sure, I am happy to help you. Can I know your name please?
My name is Virginia Green.
Please wait for a while.
Sure.
There is no reservation found on your given name.
Ok, no problem. Thanks for your information.
Thanks for choosing us.