Hi.
Hello. How may I assist you?
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
Sure, I am glad to help you.
Thank you.
May I know your name please to check your reservation status?
I am Anthony Williams.
Please hold on a moment.
Ok.
Anthony Williams, no reservation has been found on your name in our records.
Ok, not an issue. Thank you.
Thank you for approaching us.