Hi.
Hello. How may I assist you today?
I want to change my reservation as my meeting got postponed, can you please help me out?
Sure, we are here to help you.
Thank you.
May I know your good name please?
I am Nicole Jackson.
Please wait for a while.
Ok.
Sorry to inform you that there is no reservation found on your given name.
Ok, no problem. Thank you.
Thanks for reaching us, have a nice day.