Hi.
Hello. How can I help you?
I want to change my reservation, due to postponement of concert to be held at the place where I wanted to visit, can you please take your precious time for helping me?
Sure, I am here to help you.
Thank you.
May I know your name please?
My name is Jennifer Miller.
Ok, wait a minute please.
Ok,.
Thank you for waiting, sorry to inform no reservation found on your name.
No issues, thank you for your information.
Thank you for reaching us, have a nice day.