Hi.
Hello.
I am Donald smith.
How can I be of your helping hand?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
Ok.
Can you help me in my changing reservation?
Sure, we are here to help you. Please wait a minute.
Sure, I will wait for your response.
Thanks for waiting.
Ok.
There is no reservation found on your name.
Not an issue, thank you for your kind information.
Thank you.