Hello, I am Pamela Martinez.
Hello, how can I be your helping hand today?
I had planned to visit New York to watch movie, due to heavy snowfall in New York I want to cancel my reservation.
Sure, please wait for a few seconds.
Sure.
Thank you for your patience, we are sorry to say that there was no reservation found on your name.
Ok, thanks for providing the information.
Thank you for choosing us.