Hi.
Hello, how can I help you?
I want to book a ticket from JFK to OAK. Could you book a ticket?
Sure, may I know the travelling dates?
Depart is by Aug, 5 and return date is Aug, 7.
Do you have any connection limit?
I would prefer connecting flight.
 Are there any other specifications?
I prefer business class.
May I know your name?
My name is Sharon Wilson.
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
Thanks.
Thank you for availing us.