Hello.
Hello, how may I aid you?
Can you please help me with cancelling my reservation which I have done to participate in dance event but it got cancelled now? So, please help me with cancelling the reservation.
Sure, may I know your good name please to cancel your reservation?
Sure, please check the reservation with name of Nicole Collins.
Ok, please wait for a while. Sorry, there is no reservation found as per your name to cancel your reservation.
It's ok fine, thank you for your time.
You are welcome.