Hello.
Hello. How may I help you?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
Sure, please wait for a moment.
Ok.
Sorry, there is no reservation matching with your name in our portal to make changes further. May I know your name please?
No problem, Thanks for the information. Are you checked with which name?
Can you please confirm your name, I checked with existing name which are there with us.
Richard Hill here.
Sorry Hill, there is no reservation matching with your name in our portal.
My name is Richard Hill not Hill.
Thank you for reaching us.