Hi.
Hello, how can I guide you for today?
Can you please help me in changing my recent reservation?
I will help you with that. May I know your name?
Myself David Nelson.
Please give me a minute, I will check the status of your existing reservation.
Ok, sure.
Sorry, there is no reservation found under your name in our database.
Ok, thanks for your information.
Thank you for contacting us, have a nice day.