Hello.
Hello, how can I aid you today?
I want to change my existing reservation, as my FIFA match got postponed due to bad weather. Can you please help me in changing?
Sure, I am glad to help you.
Thank you.
May I know your good name to proceed further?
Sure, my name is Kimberly Garcia.
Please be on hold.
Ok.
There is no reservation found on your name in our database.
Ok, no issues. Thank you for your information.
Thank you for opting us.