Hello,.
Hello, how may I aid you?
Owing to an emergency I need to cancel my recent reservation. Will you help me out in my cancellation?
Sure, I will help you.
Thank you.
Please provide your name to check the previous reservation.
Sure, reservation is done with my name Elizabeth Johnson.
Please wait a minute.
Sure.
Thanks for waiting, we did not find any reservation with your name.
Ok, thank you for prompt response.
Thank you for reaching us.