Hi.
Hello. How can I help you at this moment?
I want to book a ticket from IAD to EWR, can you help me?
Sure, I will help you with that. Can you please mention your preferable travel dates?
My travel dates are Dec 13 and 15.
May I know your name for further process?
I am Anna Walker.
Do you need any specific depart and arrival time for this trip?
I want to return in the afternoon.
Do you have any another specifications?
I prefer a direct flight.
Ok, please hold on a moment.
Sure.
Sorry, no flights are available in this route as per your requested dates.
No problem, thanks for checking.
Thank you for reaching us.