Hello.
Hello. How can I aid you?
I am Brenda Edwards. I want to book a flight from IAD  to BOS. Can you find a flight ticket for me?
Sure, I will help you in booking the flight ticket. Please provide me your planned travel dates.
Sure, my itinerary dates are on 11/12 and back on 11/14.
Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed in booking?
Ok. you can proceed with the booking.
Your ticket has been confirmed for the flight 1021 in Southwest airlines.
Thank you for your service.
Thank you for reaching us, have a great day.