Hello.
Hello.
My name is Helen Nelson.
How may I aid you?
Actually, I got admitted in a hospital due to some health issues.So I prefer not to travel, could you help me in cancelling my reservation?
Sure, I am here to help you.
Thank you for that.
Ok, please wait for a while, let me check your reservation status.
Sure, take your time.
Sorry, we couldn't find any reservation on your name in our records.
That's ok. Thank you for your time.
Thank you for choosing us.