Hello.
 Hello, how may I oblige you today?
I am Mary Gonzalez. Can you please help me to book a flight ticket from MSP to EWR?
Sure, can you please share your journey dates that you prefer to travel?
My travelling dates are Jan 21 to Jan 23.
May I know your departure time and arrival time?
I would like to return in the morning.
Do you have any airline preference?
No.
Do you have any other requirements?
I need a single connection of flight.
Sorry to inform you that, currently no flights are running at that locations due to abnormal weather conditions.
No problem, thanks for your information.
Thank you.