Hi.
Hello. How may I assist you today?
I would like to change my reservation because my project has been extended.
Ok, could you please provide your name to check your previous reservation status?
Sure, my name is David Carter.
Ok David, please wait a moment.
Sure, take your own time.
Sorry to inform you that, there is no reservation found with your name in our records.
It's ok, not an issue. Thank you for checking.
Thank you for reaching us, have a great day.