Hi.
Hello.
I am Edward Hall.
How may I assist you today?
I had book a ticket to New York, but now I am not ready to travel. Can you help me to cancel my reservation?
Sure, I will help you to cancel your reservation.
Please check.
Wait for a moment please, to check your reservation status.
Sure.
Hall, I did not found any reservation with your name.
That is fine. Thank you for your time.
My pleasure, have a nice day.