Hi.
Hello. How can I help you?
I would like to cancel my reservation, can you help me?
Sure, I'm here to help you always. Can you please provide me the name on which you have done your previous reservation?
Sure, my name is Pamela Thompson.
Pamela, please wait for a while. I'll check your reservation status.
Ok, I will wait.
Thank you for waiting. There is no reservation found active under your name to do cancellation.
No problem, thank you so much.
You are welcome, thank you for choosing us.