Hi.
Hello. May I know your name please?
I am Nancy Rodriguez.
How may I help you today?
Unfortunately I have an emergency meeting so, I want to change my reservation, can you please help me in changing my reservation?
Sure, we are here to assist you.
Thank you.
Please wait a moment, let me check the reservation list and I will get back to you with the status.
Ok, I will wait.
Thank you for being patience. We are sorry, that there is no active reservation found in your given name.
Ok, no issues. Thank your for your response.
Thank you for reaching us. Have a nice day.