Hello.
Hello, how may I guide you?
Due to health issues, I want to cancel my recent reservation.Can you please help me out?
Sure, I will help you in this.
Thank you.
May I know your name please for further process?
Sure, my name is Ashley Allen.
Ok, please wait for a while.
Sure, take your time.
Sorry Ashley, there is no reservation found on your name to cancel your reservation.
Ok, no problem.
Are you expecting any other help from me?
No, thank you for your information.
You are welcome always.