Hello.
Hello.
Pamela Young here.
How can I assist you today?
Due to sudden health issue, I am not able to travel in a flight on those dates. Can you please help me out with changing of my reservation?
Sure, will you please give me a moment?
Ok, take your time.
Thanks for waiting, there is no reservation found under your name.
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
Welcome, have a great day.