Hi.
Hello, how may I assist you today?
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
Sure, we are here to help you.
Thank you.
May I know your name?
My name is Linda Campbell.
Please wait for a while.
Sure.
Sorry we did not find any reservation with your name.
No problem, thank you for the information.
Thank you for choosing us.