Hello.
Hello. How may I help you today?
Due to bad weather conditions, I want to cancel my reservation. Can you help me out?
Sure. Please tell me on what name you reserved the plane ticket.
Sure, my name is Stephanie Carter.
Carter, please wait for a while.
Ok.
Sorry, there is no plane ticket reserved with your name to cancel further.
That's ok, thank you for the information.
Thank you.