Hello.
Hello, how may I aid you today from my end?
I am Cynthia Garcia. I need to cancel my recent reservation due to demise of my great grandfather, can you help me in cancellation?
Sure, I am here to help you out. Please allow me a moment.
Ok, take your time.
Sorry Cynthia Garcia, there is no active reservation on your name in our database.
Ok, no problem. Thank you for the information.
Thank you for reaching us.