Hello.
Hello, how can I support you at this moment?
I am James Moore, I want to cancel my ticket, my plan to see my grand son is cancel. Can you help me with that?
Sure, please wait for some time. I will check with your recent reservation and give you an update.
Ok.
Thank you for your time. there is no reservation found on your name in our data base. Thank you for reaching us for cancellation of flight ticket.
Thanks for the details.
You are welcome.