Hello.
Hello, how can I help you today?
I want to change my existing reservation, as my health is not good. Can you please help me out with it?
Sure, please share your name and let me check.
Thanks for the response. Janet Campbell is my name.
Please wait for a while.
Ok, sure.
We didn't find any reservation on your name to cancel.
Ok, not an issue. Anyways, thank you for the information.
Thank you.