Hello.
Hello. How can I assist you?
Can you please help me in changing the reservation?
Sure, I can help you and can I know your name please?
Myself Daniel Roberts.
Please allow me a moment.
Sure, I will wait for your kind response.
Thank you for being on hold, I have checked with your information in my portal to change your booking but is displayed that there is no user name found to change it.
Not a big problem, anyhow thank you very much for your kind information.
You are most welcome and thank you for reaching us.