Hello, I am Laura Miller.
Hello, How may I support you today?
Due to Thunderstorm, I want to cancel my recent reservation. Can you help me for cancellation ?
Sure, I am here to help you. Please wait a minute, Let me check with your previous reservation.
Sure.
Thank you for waiting, There is no recent reservation found on your name.
Ok, no problem. Thanks for your help.
Thank you for reaching us.