Hello.
Hello, how may I help you?
I need to change my reservation due to my planned event got postponed. So please help me with that.
Sure, I will help you with that. Can I know your name please?
Thank you. Myself Kevin Clark.
Sorry to inform you that, there is no reservation found with your name to change the details.
Oh! It may not be booked properly. Anyway, thank you for your time.
You are welcome. Thank you for choosing us.