Hello.
Hello. How may I help you?
Due to heavy rainfall in New York, I am not able to travel at this time. Can you help me to cancel my recent reservation?
Ok, please provide your name I will check your reservation to cancel it.
Please check with name Virginia Brown because previously I reserved with this name only.
Please wait a moment, let me check.
Sure.
Thanks for your time, there is no reservation found on your name.
It's not a problem, thanks for your checking and great service.
Welcome, thanks for consulting us.