Hello.
Hello, how may I aid you today?
I want to cancel my ticket due to dense fog in my place.
Sure, I am here to help you. May I know your good name for further checking?
Thomas Hernandez here.
Please wait for a moment.
Sure.
Sorry to inform you that, there is no reservation found as per your name in our database.
No problem, thank you.
Thank you for reaching us with a query.