Hi. I am Carol Lopez.
Hello, How can I aid you?
Can you please cancel my existing reservation as my plan to meet my friend got cancelled?
Sure, I will help you in cancelling your reservation.
Thank you.
Please wait a minute.
Sure.
Thanks for waiting, We found a reservation on your name, Shall I proceed to cancel?
Yes, please.
Your reservation has been cancelled.
Thank you for your help.
Thank you.