Hello.
Hello, how may I oblige you today?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, may I know your good name?
My name is Ronald Martin.
Ok, please wait for a while.
Ok.
Thank you for waiting, there is no active reservation found on your name.
Anyway, thanks for the information.
Thank you for opting us.