Hi.
Hello. How may I aid you?
I want to amend my existing reservation, can you please help me?
Sure, I will help you out with that. May I know your name to check your reservation status?
Thank you, I am Michael Miller here.
Ok, please give me a moment.
Sure, I will wait.
Sorry, there is no reservation found on your name in our records.
Ok, not an issue.
Thank you for reaching us.