Hi.
Hello, how can I assist you today?
Catherine Smith here.
Ok.
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, I am here to help you. Please wait for a while.
Ok.
Sorry Catherine Smith, no reservation found on your name in our reservation list.
No worries, thank you.
Thank you for approaching us, have a nice day.