Hi.
Hello, how may I aid you?
I made a reservation earlier to visit Atlanta in direct flight but now I want to travel in connecting flight. can you help me in changing my reservation?
Sure, will you please let me know your name?
I am Paul Williams.
Ok, please allow me few minutes to check.
Sure.
Thanks for waiting, there is no reservation found under your name in our data base.
Ok, not an issue. Thank you.
Thank you for reaching us.