Hello.
Hello, how may I aid you today?
Due to emergency health issue, I want to cancel my recent reservation. Can you please help me?
Sure, may I know your good name please?
Linda Thomas is my name.
Ok, please wait a while.
Sure.
Thank you for waiting. Unfortunately we didn't found any reservation by your name.
That's not an issue. Thanks for your prompt response.
Thank you for picking us.