Hi,.
Hello.
I am Amy Perez.
How may I help you today?
I want to cancel my recent reservation as my friend met with an accident, help me in cancelling my recent reservation.
Sure, I am here to help you.
Please, help me in cancelling my reservation.
Ok.
Thank you.
Please, wait a while.
Sure.
Thank you for being patience.
Ok.
I did not find any reservation on your name.
Ok, thank you for your information.
Thank you for availing us.