Hello.
Hello, how may I render you from my end?
Due to an emergency in office work, I would like to cancel my recent reservation. Will you help me with this?
Sure, I am mirthful to help you out. Please provide me your name to check the previous reservation details on your respected name.
My name is Charles Hernandez.
Please standby for a moment.
Sure, I will wait for your response.
Sorry Charles, there is no active reservation on your name in our reservation portal.
Ok, not an issue. May be my brother has cancelled my reservation on behalf of me. Anyways, thank you for providing information.
Thank you for contacting us.