Hello. I am Frank Brown.
Hello, how can I help you?
I need to book a ticket from New York to meet my wife on her birthday. Could you please help me in booking a direct flight?
Sure, I am here to help you. May I know you travelling dates please?
I would like to travel on 04/09 and return on 04/11.
Ok, can I know your airport codes please?
My airport codes are EWR and DEN.
Wait a minute please.
Sure.
Thank you for waiting, sorry to inform no flights  found with your details.
No problem, thank you for your information.
Thank you for reaching us, have a nice day.