Hi.
Hello.
I am Virginia Lewis.
How may I aid you today?
 I want to cancel my reservation as my project got ramp down.
Sure, we are here to help you.
Can you help me with that?
Please wait a moment I will check the reservation status.
Sure.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues. Thanks for the information.
Thank you for availing us.