Hi.
Hello, may I know how best I can help you today?
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you help me in that?
Ok, I can help you. Please let me know your name to modify your reservation?
Sure, Alexander Martinez is my name.
Sorry, we did not find any reservation on your name to modify.
That's ok, thanks for your instant response.
Thanks for reaching us, have a good day.