Hi.
Hello.
I am Mary Lee.
How may I aid you?
I need to change my reservation as my schedule got postponed. Can you please help me out?
Sure, I am here to help you.
Thank you for reacting positively.
Please give me a moment to check out your reservation status.
Sure.
Sorry to inform you that, we couldn't find any reservation under your name in our database.
It's ok, anyway thank you for the information.
Thank you for approaching us.