Hello,.
Hello, how may I serve you today?
Can you please help me in changing my existing reservation, as my exam got postponed. Please help me in changing?
Sure, I am here to help you with this.
Thank you.
May I know your good name please?
I am Emily Anderson.
Ok, please wait for a mean while.
Ok.
Sorry Emily, there is no reservation found as per your name to change it in your database.
Ok, no issues. Thank you.
You are welcome.