Hello.
Hello. How may I help you?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, I will help you with that. Please provide your name to check your previous reservation.
Thank you for accepting my request, myself Mark Wilson.
Please be on hold.
Sure, I will wait.
We regret to inform you that, there is no reservation found on your name in our reservation list.
Thank you for your information. Ok, not an issue.
Thank you for approaching us, have a good day.