Hi.
Hello.
I am Janet Jones.
How may I aid you?
Owing to an emergency, I want to change my recent reservation. Can you help me with that?
Sure, we are here to help you.
Thank you.
Please hold on a minute, I will check the records.
Sure.
Sorry to inform you that, there is no active reservation found on your given name.
That's ok, thank you for helping me.
Thanks for reaching us, have a nice day.