Hello.
Hello, how can I help you today?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, may I know your good name?
Thank you for accepting my request, myself Mark Martinez.
Please wait for a moment.
Sure, I will wait.
We found a reservation on your good name. It has been cancelled successfully.
Thank you for helping me.
Thank you for reaching us.