Hello.
Hello. How may I guidance to you at this time?
I am Jessica Smith, I want to change my reservation due to postponement of my schedule.
Wait for a while.
Ok, sure.
Thank you for waiting, there is no reservation found for the name you have provide in the booking list.
It's ok, it might not be confirmed at the time of booking. Any way thank you for the information.
Thank you for contacting us, have a nice day.