Hello.
Hello, how can I assist you?
As I met with an accident yesterday, I want to cancel my reservation. Can you please help me out?
Sure, please let me know your name.
I am Elizabeth Parker.
We found your reservation, Are you sure you want to cancel it?
Yes, please cancel it.
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
Thank you for helping me.
Thanks for choosing our service.