Hi.
Hello. How can I help you now?
I am Kimberly Harris, I need to cancel my reservation as my schedule got cancelled.
Sure, please wait a moment I will check and revert back to you.
Thank you, ok I will wait.
Sorry Kimberly Harris, no is no reservation found on your name in our database to cancel your reservation.
It's ok, anyway thank you for the information.
Thank you for reaching us, have a great day.