Hello.
Hello. How may I assist you?
I need to cancel my previous reservation as my planned event got cancelled due to financial issues. So please help me with that.
Sure, I will help you.
Thank you.
May I know your name please?
Sure, myself Sandra Parker.
Sandra, no reservation has been found on your name in our records.
Oh! It may not be booked properly due to server issue.
Thank you for choosing us.