Hello.
Hello. How may I help you?
I need to cancel my reservation due to my planned programme got cancelled so please help me with cancelling my reservation.
Sure, provide your name so that I can help you easily.
Sure, myself Kevin Williams.
Thanks for giving your name, there is no reservation with your name.
Oh! May be booking is not done properly. Anyway, thank you for your time.
Ok, thanks for contacting us.