Hello.
Hello. How can I aid you?
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
Sure, I will help you.
Thank you.
May I know your name?
My name is Sandra Gonzalez.
Ok, please wait.
Sure.
Thanks for waiting, there is no active reservation on your name.
That's fine, thank you for your service.
Thank you.