Hello.
Hello, how may I abet you?
Owing to an emergency I had to request for this cancel reservation. Can you help me with this?
Sure, I am here to help you. May I know your name please?
Sure, I am Joseph Taylor.
Please stand by.
Ok.
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
Ok, Thank you for your service.
Thank you for reaching us.