Hello. I am Sarah Miller.
Hello, how may I amend you today?
I just want to cancel my recent reservation, due to an emergency work I could not attend my meeting. Could you please help me?
Sure, please wait.
Ok.
Thank you for waiting. I hardly tried to find a reservation but there are no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for consulting our agency.