Hi.
Hello. How may I aid you today?
I need to change my existing reservation, Can you please help me with that?
Sure, I will help you with that.
Thank you.
May I know your name please?
Melissa Turner here.
Please wait for a minute.
Sure.
I am sorry to say that there is no reservation found under your name.
Ok, no problem. Thanks for your information.
Thank you for reaching us.