Hello.
Hello, how may I assist you for today?
I need to travel to some other location, so I need to change my locations in the previous ticket. Can you help me in altering my ticket?
Yes, I will help you about it. Can you please let me know your name for checking the existing reservation under your name?
My name is Jennifer Harris.
I have found a reservation under your name. Please, provide your modified source and destination codes.
Ok, my source and destination airport codes are IAH and PHX.
Please, provide your travelling dates.
My trip dates should be same as in my previous ticket, those are 01/07 and 01/09.
There is a direct flight to PHX. Would you like to book this flight ticket?
Can you please recheck the flight having a connection limit 1?
Sorry Harris, there is no flight with 1 connected flight to PHX.
It's ok, I will choose some other source to travel. Anyway's thank you for searching.
Most welcome. Hope you have a great day.