Hi.
Hello. How can I serve you?
I already had a reservation for my holiday trip but, suddenly I need to attend a client meeting at head quarters. So I need to change my reservation. Can you please help me in changing?
Sure. May I know your name?
I am Joseph Moore.
Please wait a minute.
Ok.
Thanks for waiting. There is no reservation found on your name.
Ok, thank you for the information.
Thank you.