Hi.
Hello, how may I oblige you today?
I want to change my existing reservation due to an emergency, can you please help me?
Sure, may I know your good name?
Sure, my name is Justin Miller.
Ok, please wait for a minute.
Sure, I will wait.
Thanks for waiting, there is no active reservation found on your name.
Ok, not an issue.Thank you for your information.
Thank you for choosing us.