Hello.
Hello, how can I help you today?
I want to change my existing reservation due to sudden postpone of my football match. Can you help me with that?
Sure, I will help you with that.
Thank you.
May I know your good name?
I am Jessica Garcia.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no problem. Thank you.
Thank you for visiting us.