Hello.
Hello, how may I assist you today?
I am Emily Edwards, I want to change my reservation as my plan to visit New York is postponed. Can you change my reservation with new dates?
Sure, we are glad to assist you to change your reservation. Please wait for a while.
Sure.
Thanks for waiting, we did not find any reservation registered with us in our database.
Ok, thank you for the information.
Thank you for choosing our service.