Hi.
Hello, how may I assist you at present?
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
Sure, May I know your name please?
Sure, my name is Margaret Allen.
Ok, please wait for a couple of minutes.
Sure, I'll wait.
Sorry to inform you that, we did not find any reservation on your name to change it.
Oh! May be I did a wrong booking. Thank you anyways.
Thank you for availing us.