Hi.
Hello, how may I assist you?
Unfortunately, I want to cancel my recently done reservation due to some health issues, can you please help me out?
Sure, could you please provide your name to check your reservation status?
Ok, my name is Dennis Green.
Ok, please wait a moment I will check your details and proceed further.
Sure, I will wait for your response.
Sorry to say, there is no reservation on your name in my database.
Ok, no problem.
Thank you for choosing us, have a nice day.