Hello.
Hello. How may I help you today?
I want to change my reservation because of my health issues.Can you please help me out?
Sure, I can help you with it.
Thank you.
May I know your name to go back and find our your previous reservation?
Sure, my name is Betty Perez.
Betty Perez, sorry to inform you that no reservation found under your name.
No problem, I will search with another flight to complete my trip.
Thank you for choosing our agency, please contact us for your further bookings also.
Thank you for your information.
Have a nice day.