Hello, I am Laura Garcia.
Hello. How can I help you?
I need to book a ticket to meet my grandmother on her birthday 01/07.
Ok, can I know your nearest airport codes for travelling?
Could you please help me in changing my recent reservation to 01/06?
Ok, I can help you with that.
Sure.
Sorry, there is no reservation found on your name.
No problem, thank you for you information.
Thank you for reaching us.