Hello. Is this flight ticket booking agency?
Hello. Yes, you are at the right place.
I want to do some changes in the existing reservation because my friends are not able to come on the those dates. Can you help me?
Can I have your name for checking?
Sure, my name is Andrew Baker.
Sorry, there is no reservation found under your name.
It's ok no problem.
Thank you for reaching us.
Thank you for your information.
You are welcome.