Hello.
Hello. How may I assist you?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I am here to help you with your concern. May I know your name please?
Thank you for your response. Sure, my name is Carol Harris.
Please wait a moment.
Ok.
Carol Harris, no reservation has been found on your name in our database.
It's ok, no problem. Thank you for your information.
Thank you for choosing us.