Hello.
Hello, how can I help you now?
Due to some issue in the group the trip which we have planned got postponed to other dates, can you please modify my recent ticket booking?
Sure, may I know your name please?
Yes, my name is Stephen King.
Sorry, there is no reservation found on your name.
That's fine, no issues with that one. Thank you for your help.
Thank you for approaching us, have a nice day.