Hello.
Hello.
I am Kenneth Moore.
How may I aid you?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, we are here to help you.
Thank you.
Please wait for a while.
Sure, I will wait for your information.
Sorry to inform you that, there are no active reservation found on your given name.
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me.
Thanks for reaching us, have a nice day.