Hi.
Hello. How can I aid you today?
I want to amend an existing reservation, can you please help me?
Sure, I will aid you with that.
Thank you.
Can you please mention your name for further process?
Sure, I am Richard Anderson here.
Please give me a moment, I will check your previous reservation status.
Sure, I will wait.
There is no previous reservation available under your name.
Ok, thank you for your information.
Thank you for contacting us.