Hi.
Hello. How can I aid you today?
I am Deborah White. I am planning to change my reservation to another destination, so can you help me to change my reservation?
Sure, I am here to help you. Hold on for a moment. Let me check.
Ok.
Sorry Deborah White, there are no flights reserved on your given name formerly.
That's ok, thank you.
Welcome, thank you for choosing us. Have a great day.