Hello.
Hello.
Myself Brian Johnson.
What type of assistance are you expecting from me?
Please check if my ticket is refundable or not, due to some financial issue is going on in my family, I would like to cancel my outing. Can you please help me?
Sure Brian, I will help you. Please wait a while, I will check is there any previous reservation on your name or not.
Ok, I will wait for your information.
I understand your concern.
Thank you.
Sorry Brian, no reservation found on your name to cancel your reservation.
Ok, I will check for other alternative.
Thank you for approaching us.
Thank you for your quick response.
You are welcome.