Hello.
Hello. How may I assist you today?
I have to change my previous flight ticket booking due to some important meeting, can you help me in ticket modification?
Sure, I am glad to help you with that.
Thank you.
Can I know your name to check your reservation?
Sure, my name is Mary Mitchell.
Please wait a moment to check.
Sure, take your time.
We regret to inform you that, there is no reservation on your name in our records.
Ok, no issue with that one. I think it is not booked properly, thank you for your help.
Thank you for reaching us, have a great day.