Hello.
Hello, how can I assist you for the day?
I want to change my existing reservation, my music concert got postponed. Can you please help me out with that?
May, I know your good name?
Sure, my name is Brenda Williams.
Sorry, we found no reservation on your given name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for reaching us.