Hi.
Hello. How may I assist you today?
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
I am sorry to hear that. I will help you with the cancellation process.
Thank you.
You are welcome. Please help me with your name.
Sure, my name is Anna Gonzalez.
Please allow me a minute.
Sure, I will wait.
Thank you for the time. Anna Gonzalez, I am really sorry to inform you that there is no reservation found on your name to cancel.
Ok, not an issue.
Thank you for understanding.
Thank you for your service.
Thank you for reaching us. Have a great time.