Hello, I am Mary Johnson.
Hello, how can I amend you?
Due to health issues, I could not attend my meeting.So I would like to change my recent reservation.
Ok.
Could you please help me with changing?
Sure, I will help you. Please wait for a while, I will check your reservation.
Sure.
Thank you for waiting, there is no reservation found on your name.
Ok, no worries at all. Thank you for your valuable information.
Thank you for approaching us.