Hi.
Hello, how may I help you today?
This is Jacob Thompson.
Ok.
I want to cancel my recent reservation due to heavy rainfall in my hometown. Can you help me in that?
Sure, I will help you with that.
Thank you.
Please wait for a minute.
Ok.
Thanks for waiting, no active reservation was found on your name in the database.
Ok, not an issue. Thank you for your quick response.
Thank you for reaching us.