Hi.
Hello. How may I assist you now?
Please help me in changing my recent reservation.
Sure, I am glad to help you with that.
Thank you.
May I know your name to check your previous reservation?
Helen Martin here.
Please be on hold to check.
Sure.
We regret to inform you that, there is no reservation found on your name in our reservation list.
That's ok, thank you for checking.
Thank you for approaching us, have a great day.