Hi.
Hello. How may I help you today?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, I am happy to help you. Please, share me your good name to check your reservation status.
Kevin Allen here.
Ok, please wait for a while. I will check with it and get back to you.
Sure.
Sorry to say that, we have not found any active reservation on your name in our records. Thank you for opting us.
Thanks for your information.
My pleasure.