Hello,.
Hello, how can I assist you today?
I want to cancel my reservation, As my friends already done my reservation with some other airlines. Can you help me out?
Sure, we are gleeful to help you for cancellation.
Thank you.
May I know your name to check your details in our database?
Sharon Turner, is my name.
Ok, please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, not a problem. Thanks for approaching us.
Thank you for choosing us.