Hello.
Hello. How can I assist you at this moment?
I need to cancel my reservation due to my vacation trip got cancelled. So please help me with cancelling my reservation.
Sure, I can assist you with that.
Thank you.
May I know your name for further process?
Sure, myself Andrew Perez.
Please wait a moment, I will check your reservation status.
Sure, take your time to check.
There is no previous reservation found in your name Andrew Perez.
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
Thank you for visiting us, have a good day.