Hello.
Hello, how can I serve you today?
Actually I have planned to attend for a client meeting but due to some technical issues the meeting got postponed. Can you help me in changing?
Sure, I am glad to help you. May I know on which name the ticket has been reserved?
I made a reservation earlier on the name of Virginia Hill.
Ok, please wait a moment I will get back to you.
Sure.
Thank your for waiting, we found a reservation with your name. Can you please provide your new journey dates?
Sure, my journey dates are on 07/31 to 08/02.
Ok, may I know your journey codes please?
Ok, my source is Oakland, CA - OAK. And my destination is Seattle, WA - SEA.
Do you have any other specifications?
Yes, I need a halt flight.
Ok, we found a flight with number 1028 and airline Southwest at a price of 100 with 1 connection. Shall I Proceed?
Sure, you can proceed.
Sure, your ticket has been reserved.
Thanks for your kind service.
Thank you for reaching us, have a nice day.