Hello.
Hello. How may I assist you at this minute?
I would like to change my reservation due to some health issues, can you please help me out with that?
Sure, I am here to help you with that.
Thank you.
May I know your name?
Myself Ronald Wilson.
Please give me a minute.
Sure, take your time.
Sorry to say that, there is no reservation found on your name in our database.
That's ok, no problem. Anyway thank you for checking out.
Thank you for approaching us.