Hello.
Hello.
I am Michael Lee from Charlotte.
How may I help you today?
I want to change my travel dates in my previous reservation, due to some problems I am unable to travel those dates so can you help me with that?
Sure, I will help you.
Thank you.
Please wait a minute.
Ok.
Sorry to inform you, there is no reservation found with your name in our database.
Oh! It's ok no problem. Thank you for your service.
You are welcome. Thank you for reaching us.