Hello.
Hello, how may I aid you today from my end?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I am glad to solve your concern. Please provide me your name to check your reservation status.
Sure, my name is Ronald Hernandez.
Sorry Ronald Hernandez, there is no active reservation on your name in our database.
That's ok, thank you for checking.
Thank you for reaching us.