Hi.
Hello.
I am Kathleen Parker.
How may I help you?
Can you please help me in cancelling my recent reservation?
Sure, I can help you and please be on hold for a moment.
Ok, sure.
Thank you for waiting, there is no reservation found for the user name in our back end to cancel it.
Ok, fine thank you for checking.
You are most welcome and thank you for reaching us, have a nice day.