Hello.
Hello. How can I help you?
I am Ashley Nelson from Oakland. I have to go to Boston next week for attending a business meeting there. Can you please book a flight ticket from OAK to BOS?
Your travelling dates please?
Thank you for your positive response, I want to take off on 09/01 and please confirm my return ticket also on 09/03.
There is a flight with single connection, can I  proceed for booking in 1011 flight? Your booking is done in Jet blue airlines.
I want a direct flight. Can you please check once again?
I am sorry no direct flight available on your route.
Oh! It's ok no problem.
Thank you.