Hello.
Hello, how can I support you?
I am Kimberly Evans. I want to cancel my reservation, due to my family tour trip got postponed. Could you help me in cancelling?
Sure, I will help you with cancellation. May I know your good name?
Already I mentioned above.
Please wait for a moment, while I check for the reservation.
Sure.
Thanks for waiting, there is no reservation found on your name.
Not an issue. Thank you.
Than you for reaching us, have a nice day ahead.