Hello.
Hello, how may I aid you today?
I want to change my existing reservation, can you please help me out?
Sure, we are glad to help you.
Thank you.
Kindly mention your name to proceed?
Sure, My name is Michelle Roberts.
Ok, please wait for a while.
Ok, I will wait for your information.
Thank you for your time, unfortunately no reservation found on your name.
That's ok, thank you for checking.
Thank you for availing us.