Hello.
Hello, how can I assist you?
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
Sure, please wait for a moment.
Ok, I'll be online.
May I know your good name please?
Sure, my name is Joseph Davis.
I have found a reservation on your name, can you please share your source and destination airport codes? May I know your travelling dates please.
Sure, my travel dates are 07/23 and 07/25. My source and destination airport codes are AUS and IAH.
There is a flight available on your requested dates from Southwest airlines with 1 connecting flight.Shall I confirm your booking?
I need a direct flight, please search for it.
Sorry, there is no flight available for your request.
That's ok, thank you for giving the information anyways.
You are most welcome.