Hello, I am Raymond King.
Hello, how may I help you?
Due to an emergency, I would like to cancel my recent reservation.
Surely, I will help you. Can I have a moment please?
Sure, hold on for a moment. Let me check. Take your time.
I have found your reservation, shall I proceed?
Ok, please proceed to cancel.
Your ticket is cancelled successfully.
Thank you.
You are welcome. Thank you for reachin us, have a nice day.