Hello.
Hello. Do you need any assistance from us?
I have done the reservation for my uncle trip in last week, but he is not willing to travel now. Can you please cancel the reservation?
Definitely, I am glad to assist you.
Thank you.
If you remember any details about your uncle's reservation, could you please share us for checking the status in our portal?
Yes, please check the reservation on the name Scott Allen.
Fine, please allow me a moment.
Sure.
Thank you for being patience, we have checked  our reservation list but we couldn't found your uncle's reservation to cancel.
Ok, I think my uncle had cancelled his reservation earlier. Anyways, thank you for your quick information.
My pleasure, thank you for connecting with us.Have a great day.