Hello.
Hello, do you need any help from us?
I am Ronald Hill. I am planning to change an existing reservation, due to health issue.
I understand your request and will be happy to help you.
Can you please change my reservation? Thank you.
Sorry, there is no reservation matching with your name in our portal to make changes further.
That's fine. Thank you for your help.
My pleasure. If any questions arise, please feel free to contact us at any time.