Hi.
Hello, how can I support you today?
Owing to an emergency, my planned trip to Yosemite adventure has been cancelled. So I want you to cancel my existing reservation.
Sure, we are here to help you with cancellation. May I know your name?
Sure, I have a recent reservation with name Lisa Evans.
Sure, please be on hold.
Sure.
Thanks for your time, there was no reservation found on your name.
Ok, no worries at all. Thank you for your support.
Thank you for choosing our service.