Hi, I am Helen Moore.
Hello, Moore.Hope you are doing well.
My exam got cancelled, can you help me to cancel my reservation?
Sure, give me a second to check the existing flight under your name.
Please check my details.
Yes, Moore there is no reservation under your name in our listing.
That's fine, not an issue. Thank you for your help.
Ok, do you have any other requirements?
No, thank you.
Ok, thank you for using our services.