Hello.
Hello, how may I assist you?
I would like to cancel my recent reservation because my trip got cancelled. Can you help me in cancelling?
Sure, I will help you with the flight ticket cancellation.
Thank you.
May I know your name please?
My name is Laura Gonzalez.
Thanks for waiting. But I regret to inform you that that there is no reservation on your name.
It's ok, thank you for checking.
Thank you.