Hello,.
Hello. How may I assist you for the day?
 I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you help me out?
Sure, may I know your good name to check the reservation on your name in our data base?
Amy Lopez, is my name.
Thank you for providing your good name, I regret that there is no reservation found on your name. Thank you for availing with us.