Hello.
Hello, how may I help you?
I need you to cancel my recent booking. Please help me.
Sure, I will help you. May I know your name?
Sarah Lopez here.
Thank you. Please wait for a while, let me check your reservation status.
No hurry, no worry. Take your time.
Sorry, no reservation found by your name in our database.
That's ok. Thanks for time.
You are most welcome.