Hi, I am Emma Phillips.
Hello, how can I serve you the best today?
Due to the sudden change in climate, my meeting with client got cancelled. So I request you to cancel my existing reservation.
Sure, I can help you with the cancellation process. Please wait for a while.
Sure.
Thanks for your time, we found a reservation on your name and it has been cancelled.
I appreciate your kind service.
Thank you for opting us.