Hello, I am Christine Lewis.
Hello, how may I help you?
Owing to an emergency I had to request for this change reservation, Can you please help me in that?
Sure, we are here to help you. Please, stay online. I will check the previous list and revert to you.
Sure.
Thank you for your valuable time. We are sorry to inform you that, no reservation was found on your name to change.
Ok, no worries at all. Thanks for your information.
Thank you for reaching us, have a good day.