Hi.
Hello. How may I support you today?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, we are here to help you with this. Can I have your name please?
Sure, my name is Richard Green.
Ok, please wait a minute I will get back to you with the present status.
Sure, I will wait.
Thank you for waiting, I am very sorry to inform you that there is no reservation found under your name in our database.
Ok, not an issue.
Thank you for approaching us.