Hi.
Hello. How may I assist you?
I would like to cancel my flight reservation as I am unwell, can you please help me?
Sure, I am here to help you with your concern.
Thank you.
May I know your name please?
I am Alexander Thomas.
Please hold on a moment.
Sure.
Alexander Thomas, no reservation has been found on your name in our database.
Not an issue. Anyway, thank you for the information.
Thank you for choosing us.