Hello.
Hello.
I am Melissa Green.
How can I guide you today?
I need to change my reservation due to my planned event got postponed. So please help me with that.
Ok,  I will help you with that. Please wait for a while.
Thank you. I will wait for your response.
Sorry, I did not found any active reservation on your name to change.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you for availing us.