Hello.
Hello, How exactly I can serve you the best today?
Due to sudden Demise of my grandmother, I want to cancel my recent reservation. Will you help me in cancellation?
Sure, I am here to help you. May I know your good name?
My good name is Shirley Mitchell.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your given name.
Ok, not an issue. Thank you.
Thank you for reaching us.