Hi,.
Hello.
My name is Ashley Wright.
How may I amend you today?
Owing to an emergency, I want to cancel my recent reservation.
Ok.
Can you please help me?
Sure, I will help you.
Ok.
Please wait for a while, I will revert to you.
Sure.
Thanks for your time, we did not find any reservation on your name.
It's ok, no issues.
Thanks for reaching us, Have a great day.