Hi.
Hello, How can I serve you today?
Due to some changes in academic calendar, my exams were postponed. So, I need your help in changing an existing reservation.
Sure, I will help you, To proceed further I need your name?
My name is Nicholas Young.
Ok, Please wait for some time.
Sure.
Thank you for your time, There is no existing reservation found on your name.
Ok, Thanks for the information.
Thank you for approaching us, Have a nice day.