Hello.
Hello. How may I help you today?
I am Amanda Johnson, I would like to cancel my recent reservation because of some personal work, can you help me?
Sure, I am here to help you with that. Please wait for a minute.
Thank you, I will wait for your response.
Sorry to say that, there is no reservation found on your name in our database.
That's fine, thanks for your information.
Thank you for reaching us.