Hello.
Hello, how may I support you today?
I am Virginia Walker. I want to change my recent reservation due to heavy rainfall. Can you please help me with that?
Sure, I will help you with that.
Thank you.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, not a problem. Thank you for the information.
Thank you for visiting us, we hope see you again.