Hello.
Hello, how can I assist you?
Donna Baker here.
Nice to know you, Baker.
Previously, I reserved a flight ticket from your agency but I want to cancel that ticket as my daughter also booked another ticket on same day. Can you help me with that?
Sure, let me check your reservation status first.
Ok.
No reservation details are shown here under your name, Baker.
No problem, thank you for your response.
My pleasure, thanks a lot for choosing us.