Hello.
Hello. How can I assist you now?
Unfortunately, I want to change my existing reservation can you please help me in this condition?
Sure, I will help you with that. Can I have the name on which you reserved earlier?
Sure, my name is Nicholas Young here.
Ok, please wait a moment.
Sure, I will wait.
Thank you for waiting.
My pleasure.
Sorry Young, no reservation found under your name.
Ok, no problem.
Thank you for choosing us, have a great day.
Thank you for your information.
Most welcome.