Hello.
Hello. How can I serve you today at this moment?
Due to some urgent conference meeting, I am willing to cancel my reservation. Can you please help me for this?
May I know your good name please?
Myself Brian Robinson.
Please wait a moment.
Sure, I will wait for your response.
We found a reservation on your given name in our records. Shall I proceed for cancellation?
Will you please proceed for cancel.
Your ticket has been cancelled.
Thank you very much for cancelling the ticket.
Thank you for approaching us.