Hello.
Hello. What can I do for you today?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I am here to help you. May I know your good name please?
My name is Scott Hernandez.
Ok, please hold for a moment.
Sure, take your time.
There is no existing reservation found on your name in our records.
That's ok, thank you for your information.
Thank you for reaching us.