Hello.
Hello.
I am Charles Lewis.
How may I aid you?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, I am glad to help you.
Thank you.
Sorry, there are no reservation found on your name.
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me. Thank you for providing information.
Thank you for approaching us.