Hello.
Hello, how can I assist you today?
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
Sure, may I know your name please?
Sure, Betty Lee here.
Ok, please wait for a moment.
Sure.
Sorry to say that, there was no reservation found with your given name.
Oh! That's ok, thank you for giving the information.
Thank you for opting us.