Hi.
Hello. In which way I can aid you today?
I need to cancel my reservation due to some issues, can you help me out?
Sure, I will aid you with that. May I know your name for further process?
Thank you and Myself Virginia Brown.
Ok, please hold on a moment.
Sure, I will be on hold.
There is no previous reservation available under your name.
Thank you for your information.
Thank you for reaching us.