Hello.
Hello, how can I help you?
I want to cancel my recent reservation due to heavy rainfall at my source point. Can you help me with that?
Sure, I am here to help you.
Thank you.
May I know your good name please?
Sure, I am Edward Lopez.
Please wait for a while.
Sure.
Sorry, no reservation found on your given name.
Ok, no problem.
Thank you for choosing us.