Hello.
Hello, how may I serve you at this moment?
I need your help in making few changes in my recent flight ticket booking.
Sure, on what name ticket has been reserved?
I have reserved on Jessica Jackson's name.
Thank you for providing your name, please wait for couple of minutes.
Sure, I will wait.
Sorry, we couldn't find a reservation on your name in the portal to change.
Oh! That's ok. Thanks for your time.
Thank you for contacting us.