Hello.
Hello.
Is this a flight ticket booking agency?
Yes, welcome to our agency. How can I assist you today?
Due to severe health issue, I am not able to travel in a flight, so  I would like to change my reservation to another date. Can you please help me out with that?
Sure, I can help you with that.
Thank you.
Please provide your name for checking the reservation.
Sure, my name is Scott Taylor.
Please give me a moment.
Sure, take your time.
Thank you for waiting. There is no reservation is found under your name.
Oh, so sad to hear. Anyways, thank you for the information.
Welcome, have a great day.