Hello.
Hello, how may I help you today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, may I know your good name?
I am James Lee.
Ok, please wait for minute.
Sure.
We found a reservation on your name, shall I cancel it?
Proceed.
Your reservation has been cancelled successfully.
Thank you.
Thank you for opting us.