Hello.
Hello. How may I help you today?
I need to change my existing reservations due to change in my current plan. can you aid me?
Sure, I am here to help you with that.
Ok.
May I know your name?
Sandra Phillips.
Please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our records.
Not an issue with that, thank you for searching.
Thank you for reaching us.