Hello.
Hello, how can I assist you for the day?
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
May, I know your good name?
Thank you. Myself Lisa Gonzalez.
Ok, please wait a moment.
Sure, take your time.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you for choosing us.