Hello.
Hello, how may I help you now?
Myself Kenneth Roberts. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I will help you with cancellation.
Thank you.
Please wait for a moment, while I search for your reservation.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Oh! It's ok no problem. Thank you for your information.
Thank you for visiting us, have a nice day ahead.