Hello.
Hello.
Gary Moore here.
Moore, how can I assist you?
I would like to cancel my reservation because my childhood friend met with an accident.
Sure, I will help you in cancelling your reservation. Please wait for a while, I will check your reservation status and get back to you.
Sure, I will wait for your reply.
Moore, I have not found any reservation by your name in our database.
Ok, not an issue. Thank you for your help.
You are welcome and thank you for contacting us.