Hello.
Hello, how can I provide assistance to you today?
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. So, I request you to please change it to my actual date.
Sure, I am here to help you.
Thank you.
Can I know your name to check further?
My name is Samantha Lee.
Please wait.
Ok.
Sorry, no reservation has been found with your name in our records.
That's ok, thank you for the response.
Thank you for reaching us.