Hello.
Hello.
I am Nicole Garcia.
Nicole Garcia, how may I assist you today?
I am planning to change an exiting reservation, due to health issue. Can you please help me out?
I am sorry to hear that, I will help you. Please help me a minute.
Sure.
Nicole Garcia, I regret to inform you that there is no reservation done on your name.
That's fine, thank you for your service.
Thank you for reaching us. I pray for your speedy recovery.