Hello,.
Hello.
I am Kathleen Hall.
Kathleen Hall, how may I render you?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I can help you. Please give me a moment to check your ticket status.
Ok.
Sorry, no reservation is available by your name.
No problem, thanks for the help.
Thank you for choosing us.