Hi,.
Hello, May I know you name?
I am Alexander Jackson.
How can I aid you at the moment?
Due to an emergency, I need to change my existing reservation.
Sure, we are eager to help you.
Ok.
Please hold on for a minute, I will revert to you.
Sure.
Thanks for waiting, I really appreciate your patience. We did not find any reservation with the name of Alexander Jackson, in the reservation list.
Thanks for the help.
Thank you for reaching us with a query. We hope to serve you again.