Hello, I am Carol Hall.
Hello, Carol Hall. How may I be of your assistance today?
I want to cancel my reservation as I am hospitalized last night and cant travel. Can you help me with the cancellation process?
Sure, I will help you in cancellation of your ticket. Wait for a moment.
Ok.
Thanks for your time. Unfortunately, there is no flight found with your name.
Ok, no issues.
Thank you for availing us.
Thanks for your response.
Have a great day.