Hello.
Hello.
I am John Collins.
How may I help you today?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, we are here to help you.
Thank you.
Please wait a moment.
Sure, take your time.
Sorry to inform you that there is no active reservation was found on your given name.
That's ok, thank you for your help.
Thanks for reaching us.