Hi.
Hello. How may I assist you today?
I need to cancel my reservation as I am suffering with fever. Can you please assist me about that?
Sure, can you please mention your name?
Thank you for considering my request. My name is James Young.
Please wait a moment, let me check with your details.
Sure, take your time.
Sorry, there are no active reservations on your given name to cancel.
No problem with that one, thank you for checking and providing the information.
Thank you for reaching our service.