Hi.
Hello. How may I help you?
Please help me out in cancelling my recent reservation.
May I know your name please to check the status of your reservation?
Anthony Taylor is my name.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Ok.
Sorry, there is no reservation matching with your name in our portal.
That's ok, thank you.
Thank you for reaching us.