Hello.
Hello, how can I help you today?
I want to cancel my recent reservation, as my health is not good. Can you please help me in cancelling my reservation?
Sure, Can I have your name please?
Thank you for the response. My name is Dorothy Collins.
Ok, please wait for a while.
Ok, sure. I will wait for your response.
Thanks for waiting, there is no active reservation on your given name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for opting us.