Hi.
Hello. How may I guide you today?
Actually, I had reserved a flight ticket to reach Houston on my son name to participate in a dance event, but the program got cancelled on that date, can you please cancel that ticket?
Sure, I will help you.
Thank you.
Could you please provide your son name to check the reservation status?
My son name is Kathleen Thomas.
Please hold on a moment to check.
Sure.
We regret that, there is no reservation found with your son name in our records.
Oh! Ok.
Thank you for approaching us, have a great day.
Thank you for your good service.
Welcome.