Hi.
Hello.
Myself Paul Young.
Paul, may I know what kind of service are you looking from our agency?
I am looking for your help in cancelling my reservation as my father met with an accident. Can you please do that for me?
Yes, we do provide cancellation service also. Please be online while I'll check your reservation status.
Sure, I will wait for your response.
Thank you for waiting Paul, I have found your reservation in our database. Shall I cancel it for sure?
Yes, please cancel my reservation.
Well, I have successfully cancelled your reservation.
Thank you so much for helping me.
You are most welcome, thank you for choosing our service to help you. Have a great day.