Hello.
Hello. How may I help you?
I am Jonathan Thomas. I would like to change my recent reservation, can you help me with this?
Sure Thomas, I am here to help you. Let me check your reservation status in our database.
Thank you. Sure, take your own time.
Thomas sorry for inconvenience, no reservation is found on your name in our database.
That's fine, thanks for your information.
You are welcome.