Hello.
Hello. How may I aid you?
I want to do some changes in my existing reservation. Can you help me for that?
Sure, I am here to help you out. May I know your name to check your reservation status?
My name is Mary Garcia.
Ok, please be on hold.
Sure, I will wait for your response.
Sorry, there is no reservation found on your name in our records.
That's ok, thank you for checking.
Thank you for reaching us.