Hello, I am William Thompson.
Hello. What help that you need from my end?
I want to postpone my trip due to an emergency. Can you aid me in doing some modifications in my existing reservation?
Sure, I am glad to assist you in flight ticket booking process.
No, I want to do some changes in my reservation. Not booking.
Ok, I can help you in changing also. Please allow me a moment.
Ok, take your time.
We regret to inform you that there is no reservation found on your name in our records.
Ok, no issues. Thank you for checking.
Thank you for reaching us, have a great day.