Hi.
Hello, how can I aid you?
I am Charles Thomas. Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with this?
Sure, we are here to help you.
Thank you.
On whose name you want me to check the details?
Charles Thomas.
Ok, just wait a moment I will check and revert to you with the status.
Sure.
Charles, we have tried a lot but we couldn't found any reservation found on your name.
Not an issue. Thank you for your kind information.
Thank you for choosing our service.