Hello.
Hello. How can I help you?
I have to cancel my previous reservation, can you please help me to cancel the ticket?
Sure, we are happy to help you. Please let me know your good name.
Thank you. My name is Nicole Phillips.
Sorry, we did not find any active reservation on your name in our records.
It's ok, not a problem with that. Thank you for your time.
Thank you for contacting us.