Hello.
Hello, how can I assist you today?
Owing to an emergency, I would like to change my plans to visit Los Angeles on other day. Could you help me in changing the existing reservation?
Sure, may I know your name please?
My name is Kimberly Thomas.
Please be on hold, let me check.
Sure, take tour own time.
Thank you for waiting, I have not found any reservation by your name.
Ok, no problem.
Thank you for choosing us, have a nice day.