Hello,.
Hello, how can I support you for the day?
Could you please help me in changing my existing reservation as my exam dates got postponed?
Sure, I am here to help you.
Thank you.
May I know your good name please.
My name is Rachel Jones.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your name.
Not a problem, thank you for the information.
Thank you for reaching us. have a great day.