Hi. I am Kenneth Clark.
Hello Clark, how may I help you?
As I need to attend my brother reports day,I want to cancel my recent reservation. Is there any chance to cancel?
Sure, I can help in your cancellation, please wait I will check it.
Sure.
I had cancelled your booking, is there any other plan that you want to travel Clark?
Thank you for cancelling my reservation. No,I didn't plan yet.
Ok, thank you for reaching us Clark. Have a nice day.