Hello.
Hello, may I know your good name?
My name is Timothy Martinez.
How can I assist you today?
Due to heavy rainfall, my Cricket match was cancelled, so please cancel my recent reservation.
Sure, please wait for a moment. I will check and get back to you.
Ok, I will wait.
Sorry to say that, no reservation was found with your good name.
No problem, thank you for your quick response.
Thank you for opting us.