Hello.
Hello, how can I assist you today?
I want to change an existing reservation, so please help me in changing the reservation.
Sure, I am glad to help you.
Ok.
May I know your name please?
Myself Justin Taylor.
Ok, please wait for a while.
Ok.
Sorry to say that, no reservation was found on your name to change.
Not an issue. Thank you.
Thank you for choosing us.