Hello, I am Daniel Smith.
Hello, Daniel. How can I serve you today?
Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
Sure, we are here to help you. Give me a moment to check your details.
Ok.
Daniel, sorry to inform you that there is no reservation found under your name to cancel.
Ok, no problem. Thanks for your help.
Thank you for contacting us.