Hello,.
Hello, how can I assist you today?
Due to sudden demise of my grandfather, I want to cancel my recent reservation. Can you help me with that?
Sure, May I know your name?
My name is Kevin Thomas.
Ok, please wait for a couple of minutes.
Sure, I will.
Thank you for waiting, There is no reservation found on your specified name.
Thanks for your kind response.
Thank you for contacting us.