Hello.
Hello. How can I help you?
I want to change my existing reservation, can you please help me with this?
Sure, I am here to help you with that, can I know your good name to proceed further?
I am Helen Robinson.
Thank you very much. Please wait for a while, let me check your reservation status in our database.
Sure.
We are regret to inform you that there is no active reservation on your name in our data.
Ok, no problem. Thank you for your information.
Thank you for reaching us.