Hello.
Hello. How may I support you today?
Can you help me to cancel my reservation?
Sure, I am glad to help you with the ticket cancellation. I need some basic information to check your ticket details, can you please tell me your full name?
Kevin Perez.
Ok, please wait a minute I will get back to you with the present status.
Sure.
I am very sorry to inform you that there is no reservation found under your name in our database.
No issues, thank you for checking.
Thank you for approaching us.