Hello.
Hello, how can I assist you now?
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
Sure, I am happy to help you with that.
Thank you.
Can I have your name please to check your reservation status?
My name is Edward Thompson.
Ok, please wait a moment to check your reservation status.
Sure, take your time.
Sorry Edward Thompson, no reservation has found under your name to cancel.
Ok, no issues. Thank you for your information.
Thank you for choosing us, have a good day.