Hello.
Hello, how can I best assist you now?
Can you help me to cancel my reservation?
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
I am Samantha Jackson.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
No issues, thank you for checking.
Thanks for reaching us.