Hello.
Hello, how may I aid you?
I would like to cancel my recent reservation because my trip dates are postponed, can you help me?
Sure, we are here to help you. Can you please let me know your good name to proceed further?
I am Emily Mitchell.
We are sorry to inform you that, there is no active reservation on your name in our records.
That's ok, thank you for checking.
Thank you for choosing us.