Hi.
Hello, how may I help you?
My name is Shirley Wright. I want to cancel my recent reservation due to sudden change in weather. Can you help me with cancel reservation?
Sure, I will help you with cancelling. Please hold on a moment. I will check the status and let you know.
Sure.
Thanks for your precious time. There was no reservation found on your name.
Ok, No problem. Thanks for the information.
Thank you for contacting us. Have a wonderful day.