Hello. I am Patrick Hernandez.
Hello, how can I assist you at present?
I want to change my existing reservation due to postpone of my seminar. Would it be possible to change my existing reservation?
Sure, we are here to assist you to change it. Please wait for a while.
Sure.
Thanks for waiting, there was no reservation found on your name in our database to change it.
No problem, thank you for your help.
Thank you for reaching our service.