Hello. I am Anthony Lee.
Hello, how can I help you?
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you please help me in that?
Sure, we will help with that.
Thank you.
Please wait for a moment.
Sure.
Thank you for a waiting, there is no reservation found on your name.
That's ok, not a problem. Thanks for your information.
Thank you, visit again.