Hello.
Hello, how may I aid you?
My business meeting has been cancelled. So, I would like to cancel my reservation.
Ok, may I know your name please?
Sure, I'm Gary Lee.
Lee, hold on for a moment please.
Sure, take your time.
Sorry to say this Lee, we could not found a reservation under your name.
Ok, no issues. Thank you for checking.
Thank you for choosing us. Have a great day.