Hi.
Hello, How exactly I can serve you the best today?
I am Katherine Garcia.
Ok.
Can you please cancel my recent reservation as my plan to go for holiday trip got cancelled?
 Sure, I will help you with that.
Thank you.
Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, not an issue.
Thank you for reaching us.