Hi.
Hello, how may I assist you now?
I need to cancel my reservation as my schedule got cancelled due to ill health. Can you help me with that?
Sure, I will help you with cancellation. May I know your name please?
Thank you for considering my request. My name is Raymond Rodriguez.
Please wait for a while.
Sure, I will wait for your response.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Not a problem, anyways thank you for the information.
Thank you for reaching us, we hope see you again.