Hello.
Hello, how can I help you today?
Would it be possible for you to change my reservation, which I have done with my name?
Sure, may I know your name?
My name is Dorothy Adams.
Please wait a moment I will check the reservation and get back to you.
Sure.
Sorry for the trouble which is caused to you, there is no reservation found with your name in our system data to change the travelling dates.
No problem, thank you for your help.
Thanks for reaching us.