Hello,. I am Betty Hernandez.
Hello, how can I aid you?
Due to some health issues I want to cancel my recent reservation, can you please help me with that?
Sure, please wait a while I will check and let you know.
Sure, I will wait for you.
Thank you for waiting. Sorry, we did not found any reservation on your name.
Ok, no issues, thanks for your information.
Thank you for reaching us.