Hello.
Hello. How may I guide you today?
I want to cancel my reservation, because my trip cancel due to exams in my college so can you please cancel my reservation?
Sure, I am glad to help you.
Thanks.
Can you please provide your name to check your previous reservation?
Sure, my name is Amanda Garcia.
Please be on hold to check.
Ok.
We regret that, there is no reservation found with your name in our records.
Oh! It's ok no problem.
Thank you for reaching us, have a great day.
Thank you for your information.
Welcome.