Hi.
Hello. How may I assist you today?
I want to change my existing reservation. Can you help me for that one?
Sure, may I know your name?
Sure, Nancy Taylor here.
Please wait a moment.
Sure.
Thanks for your time, we are sorry to say that there is no active reservation found on your name.
No issues, thank you for the information.
Thanks for opting us, wish you a great day.