Hi.
Hello. How can I help you?
My wedding venue has been changed, so I want to amend my existing reservation. Could you help me out?
Sure, I am ready to help you. Please can I know your name to check the reservation?
Thanks. My name is Carol Phillips.
Ok, please be on a hold.
Sure.
Sorry to say that, there are no reservation found on your name. Have a nice day.
Ok, no problem. Thank you so much for your help.
Thank you for contacting us.