Hi.
Hello, how may I help you today?
My name is Gary Hill. Due to health issues, I would like to cancel my journey. Can you please cancel my reservation?
Sure, I am here to help you with this. Please wait for a mean while.
Ok, take your time.
Sorry Hill, there is no reservation found as per your name to cancel your reservation.
That's fine, thank you for the information.
You are welcome.