Hi.
Hello. How can I assist you today?
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. So, I request you to please change it to my actual date.
Sure, please provide your name for checking the reservation status.
Please check the reservation on the name Rebecca Thomas.
Please give me a moment.
Ok.
Thanks for waiting, there is no reservation found under your name.
That's ok. Thank you.
Welcome, have a great day.