Hello.
Hello.
I am Robert Scott.
How can I aid you for the day?
I want to change my existing reservation due to bad weather condition, can you please help me with that?
Sure, I am here to help you with that reservation change.
Thank you.
Please hold for a moment, let me check your previous reservation status.
Sure.
Thank you for waiting. There is no active reservation found with your name in our reservation list to change it.
Not an issue, thank you.
Thank you for contacting us, have a great day.