Hi.
Hello, how can I amend you?
I am Charles Moore. I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?
Sure, we are here to help you. Please wait a moment, I will track your details and let you know the status.
Ok.
Sorry to inform you that there is no reservation exist on your name to proceed further.
It's Ok, thanks for your response.
Thank you for consulting us.