Hi.
Hello, how can I assist you?
I just want to change an existing reservation as my trip got postpone due to my leaves are not approved. Can you please help me?
Sure, please provide me your name to check your current reservation.
I am Matthew Edwards.
Please wait for a while.
Sure.
We didn't find any reservation on your name in our system.
Ok, not an issue. Thank you for your information.
Thank you.