Hi.
Hello. Can you please tell me how may I help you?
I need to cancel my reservation as I am suffering with fever. can you help me about that?
Sure, I will help you with that. Can you please tell me your name to check the ticket status?
Thank you for considering my request. My name is David Hall.
Please give me a couple of seconds, I will check the ticket status and revert back to you.
Sure.
I regret to inform you, there is no reservation found on your name to cancel.
Not an issue with that, anyways thank you for the information.
You are welcome. Thank you for choosing us.