Hi.
Hello. How can I assist you today?
I want to change my reservation which is done recently, can you please help me?
Sure, may I know your name to check for the previous reservation?
Sure, my name is Stephen Gonzalez.
Please allow me a moment.
Sure, I will wait.
Stephen Gonzalez, there is no reservation found under your name.
Ok, not an issue. Thank you for your service.
You are welcome. Thank you for contacting us.