Hi.
Hello.
I am Brenda Perez.
How may I aid you?
I need to cancel my reservation, can you help me out?
Sure, I will help you with the ticket cancellation. Can you please wait a minute?
Sure.
Sorry for the trouble which is caused to you, there is no active reservation found with your name to cancel.
That's ok, no problem. Thank you for your information.
You are welcome. Thank you for reaching us. Have a nice day.