Hello.
Hello, how may I aid you today?
I am Nancy King. I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure King, I am here to help you out.
Thank you.
Please allow me a moment.
Ok, I will wait.
Sure Nancy King, there is no reservation on your name in our database.
Anyway, thanks for the information.
Thank you for reaching us.