Hello.
Hello, welcome to ABC flight booking agency. How can I be a help for you?
Actually, I want to cancel my recently done reservation due to some problems I want to cancel my trip. Can you please help me in this?
Sure, on which name is the ticket booked?
Sure, myself Nancy Jones here.
Sorry, there is no previous reservation found on your name to cancel.
Ok, fine. Thank you for your service.
You are welcome. Have a great day.