Hello.
Hello. Welcome to flight booking agency. How may I assist you today?
I need to cancel my reservation because my project was cancelled unexpectedly. So can you help me out?
Sure, we are here to help you.
Thank you.
Could you please provide your name to check your reservation status?
My recent reservation is under name Mark Edwards.
Ok Mark, please wait a moment to check.
Sure, take your time to check.
We regret that, there is no reservation found under your name in our records.
That's ok, thank you.
Thank you for using our services, have a great day.