Hello.
Hello, what sort of help are you seeking from me?
 I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Can you help me?
Ok, I can help you better. May I know your name to check your reservation status.
Linda Davis here.
Sorry to inform you Linda Davis, there is no reservation found with your name in our records.
No problem, Thank you.
Thanks for availing our services, have a nice day.