Hello.
Hello. How may I help you now?
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, I am here to help you.
Thanks.
Please, share em your good name to check your reservation status.
My name is Matthew Lee.
Ok, please wait for a while.
Ok, I will wait.
Sorry, we have not found any reservation on your name.
Anyway, thanks for the information.
Thanks for opting us, have a good day.