Hello. I am Sarah Mitchell.
Hello Sarah, how can I be of your assistance today?
Please help me in changing my existing reservation, as my exam scheduled has been postponed. Could you help me in changing?
Definitely, I can help you best. Please wait, I will check the status of your reservation.
Ok.
Sorry, no active reservation has been found in our database with your name.
Ok, no issues. Thank you.
Thanks for reaching us.