Hello.
Hello, how may I aid you?
Would it be possible to cancel my reservation, which I have done with my name?
Sure, may I know your name please?
Yes, my name is Laura King.
Wait a while, kindly.
Sure, take your time.
Thank you for waiting, there is no reservation found for the user name in our data base to cancel your previous booking.
That's ok, thank you for the response.
Thank you for reaching us.