Hello.
Hello, how may I aid you today?
I want to cancel my reservation due to sudden demise of my Great Grandfather, so please help me to cancel.
Sure, we are here to help you. Can I have your name to proceed further?
Sure, I am Sharon Parker.
Ok, please wait a moment.
Ok, I will wait.
Thank you for your valuable time, sorry, no reservation found with provided name.
No issues, thanks for your effort.
Thank you for availing us.