Hello.
Hello, Good Evening, what do you need from our flight agency?
I want to change my reservation because in my existing reservation the location is Houston there the temperature is 6 degree centigrade. So, I would like to do some changes in my reservation.
Ok, on which name your past ticket is reserved?
Yes, my previous ticket were reserved on Ronald Jackson.
Ok, please give me a couple of seconds, I will check your reservation.
Ok.
Sorry to tell you that, your name is not found in the reservation chart list.
That's ok. Thank you for your help.
You are welcome.