Hello.
Hello. What help can I do for you?
Due to my ill health, I would like cancel my recent reservation. Can you help me with this?
Sure, I am happy to help you. I need your name to check  your reservation, can you please provide it?
My name is Brenda Parker.
Ok Parker, sorry to inform you that, there is no reservation found with your name to cancel.
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
Thank you for reaching us. Have a nice day.