Hello.
Hello, how may I help you today?
Due to some personal work at my home town, I want to cancel my recent reservation. Can you please help me with this?
Sure, may I know your name please?
Sure, I am James Perez.
Please hold on, I will check your name on the reservation list and get you back.
Sure, I will wait.
Thanks for your time, no reservation was found on your name in our data base.
Ok, Thank you for your service.
Thank you for approaching us.