Hello.
Hello. How may I assist you today?
I want to cancel my recent reservation due to bad weather condition, can you please help me with that?
Sure, may I know your name to check with the previous reservation.
My name is Brandon Walker.
Please wait a moment, let me check with the details.
Sure.
Sorry, there are no active reservations to cancel on your name.
No problem, thank you.
Thank you for reaching our service.