Hello.
Hello.
I am Carol Thompson.
How can I aid you for the day?
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I will help you with this. Please give me a moment to check your reservation status.
Sure, take your time.
Carol Thompson, there is no active reservation found under your name in our database.
That's ok, thank you for your information.
Thank you for opting us.