Hello.
Hello, how may I help you?
I have to change my reservation which I have recently booked on the name Kimberly Walker. Can you help me please?
Sure, I will help you in amending your reservation. Please allow me a moment to check the reservation on your name in our data base.
Ok, thank you for helping me.
Sorry Walker, there is no reservation on your name.
That's ok, thank you for your assistance.
Thank you for contacting us.