Hello.
Hello, how may I help you today?
Can you please help me in changing my existing reservation?
Sure, may I know your name please?
My previous reservation has done with the name Thomas Robinson.
Ok, please wait for a moment.
Sure, I will wait for your information.
Your reservation found, please share your source and destination airports codes?
My nearest airport codes of journey are from MCO to LAS.
Ok, may I know your travelling dates please?
My planned dates of journey are Nov 22 and Nov 24.
Ok, Is there any specific class preference for you?
I prefer business class flight for this trip.
Do you have any other specifications please?
I prefer to travel in connecting flight for this trip.
Sorry Robinson, there is no flight found as per your travelling details.
Ok, not an issue. Thank you for providing information.
You are welcome.