Hello.
Hello, how can I aid you?
Due to an emergency in my office my meeting has been cancelled. Can you please help me in cancelling?
Sure, to proceed to cancellation process may I know your name?
Donna Nelson is my name.
Thank you, please wait a moment.
Sure.
We are sorry to notify you that there is no reservation found in your name.
Ok, no issues. Thanks for your information.
Thank you for choosing us.