Hi.
Hello, how can I aid you today?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, we are here to help you. May I know your name?
Thank you. I am Michelle Wright.
Ok, wait for some time I will check and get back to you.
Sure.
We found reservation on your name and your ticket has been cancelled.
Ok, no issues. Thanks for the information.
Thanks for approaching us.