Hi.
Hello. How can I aid you at this moment?
Owing to an emergency, I want to cancel my reservation. Can you help me with that?
Sure, I am here to help you with this.
Thank you.
Can you please provide your name to check your reservation status?
Sure, Sarah Robinson here.
Wait a moment please.
Sure.
Sarah Robinson, there is no active reservation found under your name in our database.
Ok, thanks for the information.
Thank you for contacting us.