Hello.
Hello. How may I guide you at this moment?
Actually my Snooker's competition is postponed, so that I want to cancel my recent reservation. Can you help me?
Sure, I will help you with that.
Thank you.
Can I know your name to check your previous reservation status?
Ok, I am Stephen Turner.
Please be on hold.
Sure.
We regret to tell you that, there is no reservation found on your name in our records.
That's fine, no problem. Thank you for your valuable time.
Thank you for reaching us, have a great day.