Hello. I am Edward Adams.
Hello, how can I aid you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I am perky to help you. Please wait for a while. I will check previous list and revert you.
Ok, take your own time.
Thanks for waiting, there is no active reservation on your name.
That's ok. Anyways, thank you for your help.
Thank you for reaching us.