Hello, I am Richard White.
Hello, How may I provide assistance to you?
Due to an emergency, I want to change my existing reservation.
Sure, Don't worry I am here to help you. Please wait a moment. I will check with your existing reservation.
Ok.
Thank you for waiting, We have searched our data base and found no existing reservation registered on Richard white.
Thank you for your valuable information.
Thank you for making an inquiry with us.