Hello.
Hello. How may I aid you today?
I am Nicholas Edwards, I want to cancel my reservation. Can you help me?
Sure, I will help you with your request.
Thank you.
Please be on hold to check your previous reservation.
Sure.
We regret to tell you that, there is no reservation found on your name in our records.
Ok, not a problem. Thank you.
Thank you for reaching us, have a great day.