Hello.
Hello.
I am Jessica Parker.
How can I assist you today?
I need to do some changes in my previous reservation as I have given some wrong details while booking earlier. So please help me with that.
Sure, please allow me a moment to check for the previous reservation.
Thank you. I will wait for your response.
Jessica, there is a no reservation found under your name.
No, clearly I remember that my reservation has done in the previous month so you have to check once again for my reservation.
I have a double checked and see that there is no reservation found under your name.
It's ok fine, I will check my mail once again and reach you again if anything fault. Anyway, thank you for checking.
Thank you for reaching us, have a great day.