Hi.
Hello. How can I help you?
I need to change my current reservation due to urgent meeting, can you help me with that?
Sure, I am here to help you with your concern. May I know your name to check with the status?
I am Jonathan Robinson.
 Jonathan Robinson, I found reservation under your name in our databse. May I know your airport codes?
I need to travel from MSP to DFW.
Please share me your trip dates.
My travel dates are 05/26 and 05/28.
Do you have any connection limit preference?
I need a direct flight.
Jonathan Robinson, regret to inform that there is no direct flight available for the given dates.
That's ok. Thank you for your service.
Thank you for reaching us.