Hello.
Hello, how can I help you today?
I want to cancel my recent reservation, due to bad weather conditions. Can you please help me with cancellation?
Sure, I am here to help you with that.
Thank you.
Can you please share your name?
Carolyn Martinez is my name.
Sorry, there is no active reservation found on your name in our database.
Ok, thanks for your assistance.
Thank you for reaching us, have a nice day.