Hello.
Hello. How may I aid you today?
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Will you help me with that?
I would be happy to help you with that. Please wait for a minute.
Thank you for accepting my service, I will wait for your response.
May I know your name please?
Myself Emma Smith.
I cancelled your ticket successfully under your name.
Thank you for helping me.
Thank you for reaching us.