Hello.
Hello, how can I aid you for today?
Can you please assist me with changing my previous booking?
I am here to help you about that, can you please provide your name for checking the reservation status under your name?
I am Joseph Lewis.
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
Oh! That's fine, thank you for checking anyways.
You are welcome, thank you for reaching us.