Hello. Amanda Lewis here.
Hello, how may I oblige you today?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, I will help you with that.
Thank you.
Please wait for a while.
Sure, take your time.
Thank you for waiting, there is no active reservation found on your name.
Oh! Not an issue. Anyway, thank you for the information.
Thank you for choosing us.