Hi.
Hello. How may I help you?
Samantha Wright here.
Samantha Wright, welcome to our agency.
Can you cancel my flight reservation? As my cricket match got postponed due to bad weather.
Sure, I can help you. Please hold for a moment till I check with your booking status.
Ok.
Samantha Wright, no reservation was found under your name.
Not a problem. Thank you.
Sorry for troubling you. Have a nice day Samantha Wright.