Hello, I am Jessica Lopez.
Hello, how may I best aid you now?
I need to change my recent reservation due to postpone of my interview with board members. Could you please help me in changing the reservation.?
Sure, I can change your reservation right now. Please wait for a while. I will track your details and get back to you.
Sure.
Sorry, there is no reservation found on your name.
No problem, thank you for your information.
Thanks for choosing us, wish you a great day.