Hi. I am Donna Clark.
Hello. How may I help you?
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
Sure I will help you in flight ticket cancellation.
Thank you.
Please wait.
Ok.
Thanks for waiting. I have found your flight reservation and successfully cancelled it.
That's Fine, Thank you for your help.
Thank you.