Hello.
Hello, how can I guide you for today?
I want to cancel my trip due to an emergency. Can you render me in cancelling my existing reservation?
I will help you with that. May I know your name?
Thank you. I am Jerry Anderson.
Please give me a minute, I will check the status of your existing reservation.
Take your time.
I found your reservation and cancelled it successfully.
Thank you for the support.
Thank you for contacting us, have a nice day.