Hello.
Hello. How can I assist you?
I would like to cancel my flight reservation as my brother met with an accident, can you please help me?
Ok, please can I know your name to check for the active reservation in our records of reservation?
Sure, myself Debra Mitchell.
Ok, I have found the reservation you have asked for and it has been cancelled successfully.
Thank you very much.
My pleasure. thank you for choosing our agency.