Hello.
Hello.
Myself Helen Phillips.
How may I guide you?
Please can you guide me how to alter my previous reservation because suddenly I changed my trip destination.
Yes, I can guide you. Please wait for a while, I will check the status of your previous reservation.
Sure, take your time.
Sorry, I didn't find any reservation with your name in our records.
It's ok, not a problem.
Thank you for approaching us.