Hello.
Hello.
I am Steven Collins.
How may I serve you today?
Can you please change my existing reservation as my plan to go for holiday trip got postponed?
Sure, we are here to help you.
Thank you.
Please wait a minute.
Sure.
Sorry, there is no active reservation on your name to change.
It's ok, not an issue. Thank you for the information.
Thank you for opting us.