Hello.
Hello. How can I assist you?
Because of postpone of my examination which is at Denver, can you please help me to change my reservation towards to Austin?
Sure, may I know your name to check for the previous reservation?
Ok, my name is Christopher Green.
Give me a minute.
Sure, take your time.
There is no reservation found under your name.
Ok, no problem. Anyways, thank you for your service.
You are welcome.