Hi.
Hello, how can I assist you for the day?
 Recently I made a flight reservation, but now I want to cancel my recent reservation, because I want to travel with my friends by road. Can you please help me out?
Sure, I am here to help you.
Thank you.
May I know your good name?
I am Brenda Mitchell.
Please wait for a moment.
Ok.
Sorry, we found no reservation on your given name.
Ok, no problem. Thank you for the information.
Thank you for reaching us.