Hello.
Hello. How can I assist you?
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
Sure, I am here to help you out.
Thank you.
There is a need to know your name to check for your reservation in our reservation records, can I know your name?
My name is Larry Collins.
Ok, please wait a moment.
Sure.
Sorry, there are no reservations on your name to cancel it as per our records.
That's fine, thank you for your service.
Thank you for choosing our agency.