Hello.
Hello, how may I assist you?
I am Raymond Allen. I am planning to change an existing reservation, due to health issue. Can you please change my ticket?
Sure, I am here to help you. Please wait for a moment.
Thank you.
I have found your reservation, can you help me with your new airport codes?
Sure, my source code is JFK and destination airport code is MSP.
May I know your travelling dates?
I would like to travel on 11/25 and return back on 11/27.
Please wait for a moment.
Make sure my connection limit should be 0.
Sorry, no flight with 0 connection.
That's fine.
Thank you for reaching us.