Hi.
Hello. How may best guide you at this moment?
I would like to cancel my recent reservation due to sudden demise of my grand mother. Can you help me with that?
Sorry, I will help you.
Thank you.
Can you help me with your name to proceed further?
I am Patricia Wilson.
We found your reservation.
Ok.
Shall I proceed to cancel it?
Please cancel it.
Your ticket has been cancelled.
Thanks for your help.
Thank you for opting us.