Hello.
Hello, how may I aid you today?
I am Anthony Turner. Can you change my reservation, which is done earlier?
Sure, we are here to help you.
As my football match is being postponed due to bad weather in New York.
Please wait a moment.
Sure.
Thank you for your time, sorry, no reservation found on your name.
No problem, thank you for your information.
Thank you for opting us.