Hello, I am Joshua Hall.
Hello, how can I amend you today?
Can you change my existing reservation due to my health issue?
Sure, please wait for a while.
Sure.
Thank you for waiting, there is a reservation found on your name.
Ok.
Please share your new journey details.
My travelling dates are from 12/26 to 12/28. My airport codes are from AUS to MSP.
Thank you for the details.
Ok.
I am glad to inform you that, there is a flight available with Delta airline, flight number 1024 with fare 100 and a lay by.
Ok, Proceed.
Your reservation has been successfully changed.
Thank you.
Thank you for contacting us.