Hi.
Hello. May I have your name?
I am George Roberts.
How may I be your helping hand for the day?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
Ok.
Can you help me in change an existing reservation?
Please standby, I have to check the reservation list and know about the details.
Ok.
Thanks for waiting. But, I did not get any reservation on your name in checking the list.
Ok, not an issue.
Thank you for reaching us.