Hi.
Hello. How can I aid you at this moment?
Owing for an emergency, I want to cancel my flight reservation. Can you please help me?
Sure. I will help you with that. May I know your name for further process?
Sure, my name is Jessica Brown.
Ok, please wait a moment.
Sure.
There is no previous reservation available under your name.
Not an issue, thank you for checking.
Thank you for contacting us.