Hello. I am Emma Johnson.
Hello, how may I aid you?
I planned to meet my cousin in CLT, can you please help me to book a flight ticket from AUS?
Sure, I will help you with that. Can I have your travel dates please?
I prefer to travel on 05/19 and 05/21.
Please be on hold, I will check the availability and get back to you.
Sure, take your time.
Ok, I found a flight with 2 connections. Shall I proceed?
Ok, please confirm my booking.
Ok, your booking is done with flight 1001.
Thank you for your help.
You are welcome.