Hello,.
Hello. How can I aid you today?
Can you please help me in changing my existing reservation, as my exam got postponed.
Ok, I will help you with that.
Thank you.
Could you send me your name?
Myself, Nicole Gonzalez.
Sorry to say that, there is no reservation found on your name in our database.
Ok, no issues. Thank you for your information.
Thank you for reaching us.