Hi.
Hello.
I am Ruth Rodriguez.
Ruth, which service do you want for today?
My holiday trip got cancelled, due to some problem in my business.
So sad!.
Can you help me to cancel my reservation?
Sure, I can help you with that. Just give me a moment to check your details and cancel it.
Sure.
Ruth, I have not found any reservation under your name in our database.
That's fine. Thank you for your time.
You are welcome. Thank you for contacting us, have a nice day.