Hello.
Hello. How may I guide you today?
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I will help you with that. Please wait for a while.
Thank you.
May I know your name please?
Please check the reservation in the name of Ruth Miller.
I am sorry to say that there is no reservation found.
Ok, no problem.
Thank you for choosing our agency.