Hello.
Hello, how may I aid you?
I want to cancel my recent reservation ticket. Could you help me?
Sure, we are here to help you from our agency. May I know your name to check your reservation status?
Jennifer Moore here.
Ok, please be on hold for a moment.
Ok.
Sorry, for the inconvenience we didn't find any reservation on your name in our records.
Thank you.
Welcome, thank you for reaching us.