Hello.
Hello.
Catherine Perez here.
How may I guide you, Perez.
I would like to cancel my active reservation due to some personal issues, will you help me with that?
Sure, perez I will help with that. Perez, sorry for inconvenience. No reservation found on your name in our database.
Ok, not an issue, thank you for helping me.
Thank you very much for contacting our agency.