Hello,.
Hello, how may I help you today?
I want to cancel my recent reservation, As my manager did not approved my leave on my trip day. Can you help me?
Sure, may I know your name please?
Thomas Walker, is my name.
Ok, please wait for a moment.
Sure.
Sorry, no reservation found with your name.
Oh! may be I reserved with another airline. Thank you for your response.
Thank you for choosing us.