Hello.
Hello. How can I help you at this moment?
I want to cancel my recent reservation, due to some health issue. Can you help me?
Sure, I will help you with that. Can you please mention your name for further process?
Thank you, I am Edwards Evans.
Ok, please hold on a moment.
Sure.
There is no previous reservation available under your name.
Ok, not a problem. Thank you for your help.
Thank you for reaching us.