Hello.
Hello, How can I amend you?
I need to cancel my reservation. Please help me with that.
Sure, I am happy to help you. To proceed further, May I know your name please?
Sure, I am Ronald Martinez.
Thanks for your name. Please wait a moment.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, not an issue. Thanks for your kind information.
Thank you for approaching us, Have a wonderful day.