Hi, myself Rachel Jones.
Hello, how may I assist you?
 Can you help me in searching a direct flight ticket from ORD to MSP?
Sure, may I know your preferable dates to travel?
Sure, I am planning to go on 09/18 and 09/20.
There is a flight available on your requested dates from AA airlines with 1 connecting flight. Shall I proceed to book the ticket?
Please, do not book my ticket.
Ok.
Thank you for your help.
You are most welcome.