Hello.
Hello. How may I be of your assistance?
I want to cancel my recent reservation due to some health problem. Can you help me with that?
Sure, please let me know your name to check the reservation status.
Katherine Rodriguez here.
Ok, please wait a while.
Sure.
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
That's ok, no problem. Thank you.
Thank you for opting us.