Hello.
Hello, what can I do for you today?
 I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, please forward your name.
Myself Larry Thomas.
Please wait.
Sure.
 Sorry, no reservation found on your given name in our database to change it.
It's ok, thank you for your help.
Thank you for contacting us.