Hello.
Hello. How may I assist you today?
I am Jeffrey Thomas, can you please cancel my flight ticket booking?
Sure, I am glad to help you.
Thank you for accepting my request.
Please wait a moment to check your previous reservation.
Sure, I will wait for your response.
We regret that, there is no reservation with your name in our records.
No problem with that one, thank you for your response.
Thank you for reaching us, have a great day.