Hello.
Hello, how can I assist you?
I would like to change my recent reservation due to some personal issues, will you help me with that?
Yes, I am here to help you. May I know your name please?
Thank you for accepting my request, myself Timothy Jackson.
Ok, please stand by I will get back to you.
Sure, I will wait.
Thank you for your time, sorry to inform we didn't find any reservation on your name.
Ok, not an issue.
Thank you for reaching us, have a good day.