Hello.
Hello.
I am Anna Garcia.
How may I assist you today?
Owing to an emergency I need to cancel my reservation, can you please help me?
Sure, I will help you with cancellation.
Thank you.
Please wait for a moment, while I check for the reservation.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no issues. Thank you.
Thank you for visiting us, we hope see you again.