Hello.
Hello. How may I serve you at this moment?
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
Sure, I am glad to help you in cancelling your reservation. Please, share me your good name to check your reservation status.
Thank you, my name is David Taylor.
Ok, please wait for a while.
Sure.
Sorry to inform you that, we have not found any active reservation on your name in our database.
That's fine, thank you for your service.
Thank you for reaching us, have a good day.