Hi.
Hello. How can I assist you at this moment?
I would like to change my existing reservation due to some problem, can you please help me in this intent?
Sure, I will help you with that.
Thank you.
Can I have your name please for checking your reservation status?
Sure, my name is James Gonzalez.
Ok, please wait a moment and I will check your reservation status.
Sure, take your time.
Sorry James Gonzalez, no reservation has found under your name to change.
Ok, no problem. Thank you for your appreciable service.
Thank you for choosing us, have a good day.