Hello.
Hello. How may I serve you today?
I am Elizabeth Lopez. I would like to change my existing reservation, due to examination schedule postponed. Can you please help me?
Sure, I'll help you in changing an existing reservation.
Thank you.
Please wait a moment I will check the reservation list.
Sure, take your own time.
Thank you for waiting, unfortunately there is no reservation found by your name.
That's ok, thank you for checking.
Thank you for availing us.