Hello,.
Hello, how can I help you today?
I want to cancel my reservation because my boarding meeting was done through Skype. Will you help me in my cancellation?
 Sure, let me know your good name.
I am Janet Lopez.
Please wait for a while.
Sure.
Thanks for waiting, there is no reservation found on your name.
Ok, no issue. Thank you for quick service.
Thank you for opting us.