Hi.
Hello, how can I assist you today?
I would like to cancel my reservation, please help me with it.
 Sure, we are gleeful to help you for cancellation. May I know your name to check your details in our database?
Reservation was done by the name Susan Harris.
Please wait for a while, to check the present status of your earlier reservation and let you know.
Sure.
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
Yes ,please.
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
Thanks for the help.
Thank you for reaching us, Have a blissful day!.