Hello.
Hello,. How can I help you today?
Prepone plan came into a picture owing to announcement of birth of baby.
Ok.
So I need to cancel my recent reservation, can you please help me in that?
Sure, I will help you with cancellation. To cancel your ticket, we need to know your name. Can you provide it?
Elizabeth Jackson is my name.
Thanks for the details, please wait.
Sure.
Thanks for the time. Sorry Elizabeth, there is no active reservation found on your name to cancel your ticket.
Ok, no issues. Thanks for your information.
Thanks for visiting us.