Hi.
Hello, how can I help you today?
Please help me to cancel my recent reservation.
Let me know your name to check your reservation?
Frank Wilson.
Ok, please wait a moment.
Sure.
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
Yes, please cancel.
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
Thank you.
Thank you for choosing us.