Hello.
Hello, what kind of help are you looking for?
 want to attend my father retirement function. Can you book a ticket from PHL- CLT?
Sure, when do you want to fly and return on?
My planned travel dates are 11/18 and 11/20.
Do you need a connecting flight or a direct flight?
I want direct flight only, no more specifications please.
Do you have any other specifications?
No more, thank you.
Can I know your good name?
Sure, Robert Davis here.
Thank you for your details, we found a direct  flight 1002 in class economy which is in United Airlines. Shall I proceed?
Yes, you can proceed with that booking.
Your ticket has been confirmed.
Thank you for booking.
Thank you.