Hello.
Hello. How may I help you today?
I need to change my reservation due to I have very important work on reserved dates so please help me with changing my reservation.
Ok, I can help you with it. Can I know your name to check your booking status please?
Sure, please check the reservation with the name of Jerry Scott.
Sad to inform you, but no reservation found by your name.
Oh! May be booking is not done properly. Anyway, thank you for your time.
Jerry Scott, sorry for the inconvenience.
It's ok, no issues.
Have a great day, keep reaching our agency for your further bookings.
Sure, I will try to contact you again.
Have a great day.