Hello.
Hello, how can I amend you today?
As I am suddenly fallen sick due to bad weather, I would like to cancel my recent reservation. Can you help me with that?
Sure, we are here to help you. Please mention your name.
Sure, my name is Sharon Nelson.
please allow me a moment to check for the previous reservation on your name in our data base.
Sure, I will wait.
Thank you for your time, There was no reservation found on your name.
OK, no issue. Thanks for your information.
Thank you for contacting us.