Hello.
Hello.
I am Donna Hernandez.
How may I aid you?
Due to my health problem I want to cancel my active reservation, can you please help me in that?
Sure, I am here to help you.
Thank you.
Please give me a moment to check your reservation status.
Ok, I will wait.
Sorry, there is no reservation found on your name in our records.
Ok, that's not an issues. Thank you.
Thank you for reaching us.