Hello.
Hello. How can I help you?
Can you please help me to cancel my reservation?
Sure, I am here to help you with that, can I know your good name to proceed further?
My name is Kathleen Martin.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure.
I am sorry to say you that there is no reservation found under your name in our database.
Ok, not a problem. Thank you for checking my reservation.
Thank you for reaching us.