Hello,.
Hello. How can I help you?
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
Sure, I am here to help you. Please help me with your name.
Myself, Jonathan Anderson.
Thank you. Please wait for a while, let me check your reservation status.
Ok.
Sorry, I did not find any reservation under your name in our database.
Ok, no issues, thank you for checking.
You are welcome and thank you for choosing us.