Hello.
Hello, welcome to flight booking agency. How may I help you today?
Due to heavy cyclones in the Dallas, I would like to cancel my recent reservation to Dallas.
Ok, may I know your name to check your reservation is existing or not?
I have previously reserved my ticket with the name of Charles Hall.
There is no reservation found under your name, Charles.
Ok, no issues. May be I have done the mistake during my previous reservation.
May be, sometimes it happens.
Thank you for providing information.
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