Hello.
Hello. How may I assist you today?
I am looking to change my travel dates in the past ticket because the trip got postponed. Can you please help me?\.
Sure, I will help you in changing, please hold on for a moment to check your reservation status. May I know your name please?
Thank you, take your own time. My name is Susan Martin.
Martin, there is no any active reservation with your name in my database.
It's ok, thank you for checking.
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