Hello.
Hello. How can I assist you?
Due to heavy snowfall at my location, I am unable to reach the airport on time. Please cancel my recent reservation.
Sure, please provide me your name to check the reservation status.
My name is Linda Allen.
Linda, you will be charged 10% of the ticket as penalty. Can I proceed further?
Sure, I am ready to pay the penalty amount.
Sorry, there is no reservation found with your details. You are exempted from paying penalty.
I guess my manager has cancelled my reservation without any intimation. Anyways thank you for your information.
Ok, thank you for choosing us.