Hello.
Hello, how exactly can I assist you at this moment?
I just want to cancel my reservation due to heavy rains at my destination place, so help me in this.
Ok. Shall I know on which name the reservation was made?
Sure, my name is Timothy Jackson.
Give a minute, I will check the list and let you know the details.
Sure.
Thanks for waiting. But we did not find any reservation on your name to cancel. Thank you for reaching us, have a good day.