Hello, I am Eric Green.
Hello, how may I aid you?
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
Sure, I am here to help you.
Thank you.
Please give me a moment to check your previous reservation status.
Sure, take your time.
Sorry, there is no active reservation on your name in our records.
That's ok, thank you for checking.
Thank you for reaching us.