Hello.
Hello, how can I provide service to you?
My name is Mary Lopez, I want to change my reservation as my plan to visit my brother at New York is postponed. Can you change my reservation with new dates?
Sure, we are here to help you. Please wait for a minute.
Sure.
Thank you for waiting, there is no reservation found on your name.
Ok, thank you for the information.
Thank you for reaching us.