Hello.
Hello. How may I assist you at this moment?
I need to change my reservation due to my planned event got postponed. So please help me with that.
Sure, I will help you in changing, please hold on for a moment to check your reservation status.
Sure, take your time.
May I know your name please?
Sure, myself Jonathan Allen.
There is no any active reservation with your name in my database.
It's ok fine, no problem. Anyway, Thank you for your time.
Thank you for reaching us.