Hello.
Hello.
Myself Amy Wilson.
How can I assist you at this moment?
Due to some franchise business meeting, I am going to cancel my reservation. Can you please help me for this?
Sure, I will help you with this. Please give me a moment to search your reservation status.
Ok.
Amy Wilson, there is no active reservation found under your name in our database.
Not a big deal, anyway thank you very much for your kind service.
Thank you for utilising our service.