Hello.
Hello. How may I be of your assistance?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I'll help you in cancellation.
Thank you.
Could you please help me by providing your name?
Sure, my name is Nicole Lewis.
Thank you for providing your name, give me a moment.
Sure.
Thank you for waiting, I have checked the reservation list but there is no reservation found by this name.
That's ok, thank you for checking.
Thank you for approaching us.