Hello.
Hello, how can I assist you for the day?
I am Rachel Carter. I want to cancel my reservation, due to my business meeting got postponed. Please help me in cancellation?
Sure, we are gleeful to help you. Can you please wait for a moment, I will check with your name in the reservation list.
Sure.
Thank you for waiting. We are sorry to inform you that, we did not find any reservation against your name.
Not an issue. Thanks for your service.
Thank you for choosing us. Have a nice day.