Hello.
Hello. How can I help you?
I am Donald Hill. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I will help you to cancel your reservation.
Thank you for your response.
Please give me a moment.
Ok.
Sorry, no reservation found on your name to cancel your reservation.
Oh! It's ok no problem. Thank you for your information.
Welcome, have a nice day. Thank you for choosing us.