Hello.
Hello, how can I help you today?
Can you please assist me to change my active reservation as my meeting was postponed?
Sure, Let me know your name to check your reservation?
Myself Andrew Lewis.
Ok, please wait a moment.
Ok, I will wait.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no worry. Thank you.
Thank you for choosing us.