Hello.
Hello. How may I help you?
I would like to cancel my reservation due to my dance programme got cancelled with insufficient funds. Can you please help me with cancelling my reservation?
May I know your name?
Sure, please check the reservation with name of William Campbell.
Sorry, no reservation found with your name.
Oh! May be booking is not perfectly done.
Thank you for approaching us.
Anyway, thank you for checking.
Welcome.