Hello.
Hello, how can I assist you today?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I am here to help you. May I know your name please?
My name is Daniel Lopez.
Ok, please wait for a while.
Ok, I will wait.
Sorry to say that, no reservation was found on your name to cancel.
Anyway, thanks for the information.
Thank you for choosing us.