Hello.
Hello, good morning! How can I aid you?
I would like to cancel my existing reservation, which is done recently. Can you please help me out?
Sure, I can help you with that. May I know your good name please?
Sure, myself Ruth Miller.
Ok, please wait for a while.
Sure, I will wait for your response.
Ruth Miller, there is no active reservation found under your name to do cancellation.
Not an issue, anyway thank you for the information.
Thank you for choosing us, have a nice day.