Hello, I am Betty Garcia.
Hello. What can I do to make your experience better with this?
I need to cancel my reservation as my examinations got cancelled. Can you help me with it?
Sure, I will help you with this. Please wait a moment I will check the reservation status.
Sure.
Thanks for waiting, we are sorry to inform you that, there is no reservation found with your name.
That's ok, thank you.
Thanks for opting us.