Hi.
Hello, how may I assist you?
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
Sure, may I know your good name please?
My name is Emma Robinson.
Please wait for a moment.
Sure, I'll wait for your response.
Sorry, there is no reservation found on your name in our database to change.
Oh! That's ok, thank you for giving the information anyways.
Thank you for approaching us.