Hello.
Hello, how may I assist you?
I am Carolyn Clark. I need to change my reservation due to my planned event got postponed. So please help me with that.
Sure, I am here to help you. Please wait for a moment to check your reservation status. I have found your reservation, may I know your new airport codes?
Thank you. I would like to travel from MSP to IAD.
Let me know your travelling dates, please?
Sure, I need to travel on dates of 11/05 and 11/07.
Please wait for a moment.
Sure, take your time.
Sorry, there is no flight is available for you as per your requests.
Oh! It is sad to hear. Anyway, thank you for your time.
Thank you for reaching us, have a nice day.