Hello.
Hello. How may I guide you today?
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
Sure, I am glad to help you with that.
Thank you.
Can I know your name to check your previous reservation?
Brandon Mitchell.
Please be on hold to check.
Ok, take your time.
We regret to inform you that, there is no reservation available on your name in our records.
That's ok. Anyways, thank you.
Thank you for approaching us, have a great day.