Hello. please help me in making some changes in existing reservation, due to my busy schedule on my previously planned dates.
Hello, this is Easy Travel agency, how may I help you? Ok, wait for a moment.
Ok.
Can I know your good name, for checking your previous reservation details?
My name is Stephanie Smith.
Sorry, I did not found any reservation on your name to do modifications.
That's ok, no problem. Thank you for your information.
You are welcome, thank you for reaching our agency.