Hello.
Hello. How may I assist you?
I am planning to attend music concert at IAH, can you please help me with booking a flight ticket from PHX?
 May I know your name for the documentation process?
My name is Mary Martinez.
May I know your itinerary dates please?
I would like to take off on Jan 28 and return on Jan 30.
Is there any time concern?
No, but I would like to return during evening time.
Is there any other specifications regarding your journey?
I am looking for a connecting flight.
Sorry, no flight is available for you as per your requests.
Ok, no issues. Thank you for the information.
Welcome Mary Martinez.