Hello.
Hello, how may I address you?
I want to change my existing reservation due to sudden postpone of my football match. Can you help me with that?
Sure, will you please let me know your name?
I am Mark Mitchell.
Ok, please wait for a while.
Sure.
We found a reservation on your name. Can you please forward your dates?
My trip dates are Dec 26 and Dec 28.
Ok, may I know your take off and landing airport codes?
My source is DCA and destination is BOS.
Do you have any specifications?
I need a direct flight.
Ok, please wait.
Sure.
Thanks for waiting, there are no flights going on your way at this moment.
Ok, no issues. Thank you.
Thank you for opting us.