Hello.
Hello, how can I help you today?
I already book a reservation two days ago in low-cost airline. Can you change my reservation so I can get normal-cost airline?
Sure, I will help you. May I know your good name please?
Sure, it is Robert Martin.
Please give me a minute, I will check in the reservation list and get back to you.
Sure, I will wait for your reply.
Thanks for being patient, sorry, there is no active reservation found on your name to change.
Sorry, there should be a reservation it has been booked two days ago. Can you please recheck?
Please hold, I will recheck it. Sorry for the inconvenience, there is no reservation found on your name.
Ok, thank you for the details.
Thank you for approaching us, have a nice day.