Hello.
Hello.
Can you please help me to cancel my reservation?
Sure, I am happy to help you with that.
Thank you.
Can I have your good name please to check your reservation status?
My name is Stephanie Carter.
Ok, please wait a moment.
Sure.
Sorry Stephanie Carter, no reservation has found under your name to cancel.
Ok, not a problem. Thank you.
Thank you for choosing us, have a good day.