Hello.
Hello, how may I aid you today?
Owing to an emergency, I need to cancel my existing reservation. Can you help me with that?
Sure, we are here to help you.
Thank you.
Can I have your name to check your existing reservation?
I am Laura Baker.
Ok, please wait for a while.
Sure.
Thank you for your valuable time, we found reservation on your name and cancelled successfully, amount will refund to your registered bank account within 3 working days.
Thank you.
Thank you for availing us.