Hello.
Hello. How may I serve you today?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, I am here to help you with this.
Thank you.
May I know your name please?
Myself Daniel Evans.
Ok, please wait for a mean while.
Sure, take your time.
Sorry Evan, there is no active reservation found on your name to cancel it.
It's ok, thank you for your help.
You are welcome.