Hello. I am Barbara Robinson.
Hello, how may I provide assistance to you?
I am planning to celebrate my birthday in New York, so please book a flight ticket from OAK to JFK.
Sure, on which dates would you like me to book a flight ticket for you?
My departure day is Aug 03,  return day is Aug 05.
Ok, please wait for a while.
Sure, I need a connecting flight.
Ok. We found a direct flight for you, flight details are as Delta airline, fare 200 and flight number 1027. Shall I proceed to book?
Ok, proceed to booking.
Your booking has been processed.
Thank you for your help.
Thank you for reaching us.