Hi.
Hello, may I know how best I can help you today?
I am Kathleen Moore here, I want to reserve my ticket from AUS to HOU, can you please help me out?
May I know on what dates would you like to travel?
Sure, my planned dates of journey are from Jun, 10 to Jun, 12.
May I know your departure time and arrival time?
Yes, I need a return time at afternoon.
Do you require any specifications in your journey?
Yes, I need a connecting flight.
 Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
Ok, no problem. I will try with the another booking agency.
Thank you.