Hello,. I am Kevin Thomas.
Hello, how can I help you?
I want to cancel my recent reservation as my tour got cancelled. Please help me out with cancellation.
Sure, I can help you. Please wait a moment. I will check the status and let you know.
Ok, take your time.
Thanks for waiting. There was no reservation found on your name.
That's fine, thank you.
Thank you for contacting us.