Hi, Dennis Hall is my name.
Hello, how can I assist you today?
Due to postponed of my Brother's Engagement, so I need to change my existing reservation. Can you help me with this?
Sure, please wait for a while, I will check and revert you.
Sure.
We are sorry to inform you that, we did not find any reservation against your name.
Ok, no problem. Thanks for your prompt response.
Thank you for reaching us, Have a nice day.