Hello, I am Timothy Thompson.
Hello, how may I support you?
My exams has been postponed. I want to alter my reservation. Can you please help me with it?
Sure, please be on hold.
Ok.
We found a reservation in your name. Can I have your journey details?
I want to fly from CLT to SFO. My travelling dates will be on 09/27 to 09/29.
Thank you for the details, we found a flight in an airline Southwest with the number 1027.
You can proceed to booking.
Your flight ticket is reserved.
Thank you.
Thank you for reaching us.