Hi.
Hello. How can I help you?
My holiday vacation got postponed, will you help me in changing the existing reservation?
Sure, I am here to help you. I need your name to check the reservation.
My name is Donna Moore.
Hold on a while, I will let you know the status.
Sure.
Thank you for waiting.
Ok.
We did not find any reservation on your name.
Ok, no problem. Thank you.
Thank you for approaching us.