Hello.
Hello, how can I assist you?
Prepone plan came into a picture owing to announce of birth of baby boy. So I need to cancel my recent reservation, can you help me in that?
Sure. To check reservation I need your name.
My name is Emily Lopez.
Please wait a moment.
Ok.
We found that there is no reservation available with your name.
That's not a problem. Thank you.
Thank you for reaching us.