Hello.
Hello, how may I be at your service today?
Please cancel my reservation because I am not feel well.
Sure, we are here  to help you.
Thank you.
May I know your name please?
Myself Eric Lee.
Please wait for a while.
Ok, I will wait.
Sorry we could not find any reservation with your name.
Ok, not an problem. Any way thank you.
Thank you for opting us.