Hi,.
Hello, how can I assist you now?
I want to cancel my reservation, can you help me with that?
Sure, may I know your good name?
I am William Mitchell.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, thanks for the information.
Thank you for visiting us, have a nice day ahead.