Hi.
Hello. How may I help you today?
As there is a sudden change in climate at my destination, I want to change my existing reservation.
Sure, may I know your name?
Can you please help in changing my reservation?
Sure, may I know your name?
My name is Stephen Jackson.
Please wait a moment.
Sure, I will wait for your response.
Sorry, there is no active reservation on your name.
Not a problem, thank you for the information.
Thank you.