Hello.
Hello. How may I help you?
I am Stephen Jackson. I want change my existing reservation due to heavy rainfall at my place. Can you help me?
Yes, I will help you in changing the ticket details.
Thank you.
Can you please give me a minute?
Sure.
Sorry to inform you that, I have not found any reservation with your name in our database to change the details.
Ok, thanks for informing me.
You are most welcome. Thank you for consulting us.