Hi. I am Deborah Scott.
Hello, How can I help you out?
I want to cancel my recent reservation, due to demise of my grand father. Can you help me in my cancellation?
Sure.
Thank you.
Can you please wait for couple of minutes? I will revert to you.
Sure, I will wait for your response.
Thanks for being patience but, sorry to inform you that, there is no reservation existed with name Deborah Scott.
Not an issue.
Ok, Thank you for reaching us.