Hi.
Hello. How may I help you?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, I am here to help you with the ticket cancellation process.
Thank you.
Can you please let me know your good name to check the reservation status?
Sure, my name is Benjamin Young.
Ok, please wait a minute.
Sure, I will wait.
I am happy to inform you, I have found the existing reservation with your name and I have successfully cancelled your ticket.
Ok, no problem. Thank you for your service.
You are welcome. Thank you for reaching our agency. Have a nice day.