Hi.
Hello, how may I render you today?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation, so can you help me with that?
Sure, I will help you with that.
Thank you.
Can I have your name please to check the status of your reservation?
Janet Nelson here.
Please wait for a minute.
Ok.
Thanks for waiting, no active reservation was found on your name in the database.
Not an issue, thank you.
Thank you for opting us.