Hello.
Hello, welcome to Google agency.
My name is Robert Edwards.
What kind of help are you expecting from my side?
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with them, I was not aware of this thing, so can you please cancel the ticket for me?
Yes, I can help you. Please hold on for a moment so that I can check with your existing reservation status. I'm sorry, there is no reservation found with your name.
That's ok. Thank you for your time.
Thank you, have a great day.