Hello.
Hello, how can I support you?
I would like to change my existing reservation, can you help me in that?
Sure, we are here to help you. May I know your name please?
Sure, myself Jerry Williams.
Please wait for a while.
Sure, I will wait for your response.
Thanks for your time, there is no active reservation found in your name.
That's ok, no problem. Thank you for the information.
Thank you for choosing us.