Hello. I am Helen Williams.
Hello, how may I serve you today.
I have planned to go to Boston , but due to some private work, help me in cancelling my reservation.
Sure, I will help you to cancel your reservation. Please wait for a moment, while I search for the reservation.
Sure.
Thanks for waiting, sorry there is no reservation found on your name in our system data.
Its ok, thank you for your quick response.
Thank you for reaching us, have a nice day ahead.