Hello.
Hello. How may I assist you?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I am here to help you out. May I know your name please?
My reservation was done under the name Anthony Turner.
Wait a moment please.
Sure, take your time.
Anthony Turner, we haven't found any reservation under your name in our database.
Ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us.