Hello.
Hello, how can I help you today?
I have to cancel my ticket because the planned trip got cancelled. Can you please help me to do that?
Sure, we are here to help you.
Thanks a lot for accepting my request.
On whose name, the reservation has been made earlier?
I have reserved the past ticket with my name that is Ashley Johnson.
Please wait for a while, I will check the database and get back to you.
Ok, take your time.
Thanks for your time, we found a reservation in your name. Shall I proceed to cancel it?
That's great, please proceed with the ticket cancellation.
Your reservation has been cancelled.
Thanks a lot for your help.
Thank you for availing us, have a good day.