Hello, I am Deborah Jones.
Hello Deborah, how may I help you?
I want to attend to my cousin's engagement so, I want to book a flight.
Sure, may I please know your journey details.
I want to travel from PHL on 11/10  to MCO on 11/12.
Ok, hang on a moment. I will check and let you know.
Sure.
Thanks for hanging in there. I am happy to inform you that a flight of AA airline has matched your needs. Flight number is 1020 and price is 200. Shall I proceed?
Yes, you can proceed.
Ok, your ticket has been booked. Thank you for connecting us.
Thanks for the help.
Enjoy the programme.