Hello.
Hello, how can I help you today?
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I am glad to help you with that.
IThank you.
Can you please tell me your name?
Check reservation on the name Jacob Thomas.
Happy to inform you that, I found your reservation. Can you please share your travelling airport codes?
I would like to prefer these airport codes ATL  and  AUS.
On which dates you want me to book your tickets?
I am travelling on these dates April 20th and 22nd.
Do you have any specification?
I prefer single connected flight.
Sorry, no flights are available on your preferable travel dates.
Ok no problem, thank you for your services.
Thank you for reaching us, have a nice day.