Hello.
Hello, how may I help you?
My name is Janet Johnson.
Yes, Janet.
Actually, I had done my reservation previously to travel Austin this month. But, in my office, they are not assigning any leave on those days. So, I want to change my reservation. Will you please help me with that?
Sure Janet, let me check the previous reservation on your name.
Sure.
Sorry Janet, there is reservation found on your name.
It's alright, no issue, I will reserve my ticket later.
Thank you for reaching us.