Hello.
Hello. How can I help you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I am here to help you with that.
Thank you.
Can you please tell me your name?
My reservation was done under the name William Garcia.
Please wait a moment.
Sure, take your time.
Sorry, no reservation found on your name to change your reservation.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us, have a nice day.