Hi.
Hello, how may I help you today?
Could you please help me in cancelling my recent reservation under the name of Anna Harris?
Sure, may I know your good name?
Already mentioned above.
Please wait for a moment, while I check for the reservation.
Ok.
Thanks for waiting. I found your reservation, shall I proceed with cancellation?
Please proceed.
Your reservation has been cancelled.
Thank you for your response.
Thank you for visiting us, we hope see you again.