instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hi. 
 agent: Hello, how can I help you? 
 customer: I am planning for a round trip to TX-DFW with my sister's. Please help me with booking a direct flight. 
 agent: Sure, please share me your travelling dates? 
 customer: I need to go on 10/10 to 10/12. 
 agent: Do you have any specifications? 
 customer: I can pay up to 500. 
 agent: Please wait for few minutes. 
 customer: Ok. 
 agent: Sorry, there is no flight with your specifications. Can I know your name? 
 customer: Ok, thanks for the information. I am Samuel Harris. 
 agent: Thank you for reaching us.
answer:
no_flight


question:
customer: Hello. 
 agent: Hello. How can I help you? 
 customer: I would like to book a ticket from MCO to DEN, can you please help me out? 
 agent: Can I know your travelling dates? 
 customer: I am travelling on these dates April 20th and 22nd. 
 agent: Is there any airline preference? 
 customer: I don't have any preference. 
 agent: Do you have any class preference? 
 customer: I don't have any other preferences. 
 agent: Let me know your name. 
 customer: Janet Phillips here. 
 agent: Connecting flight can be booked with Hawaiian airlines for price 100 having flight number 1000. 
 customer: Ok, you can proceed. 
 agent: Ticket is booked. 
 customer: Thank you for your services. 
 agent: Thank you.
answer:
book


question:
customer: Hi. 
 agent: Hello. How can I help you? 
 customer: Please help me to book a flight ticket from SFO to visit Central Hall in EWR. 
 agent: Let me know your journey dates? 
 customer: Sure, I intend to start on 09/04 and my return date will be on 09/06. 
 agent: Do you have any preference? 
 customer: I prefer to fly with the connecting flight. 
 agent: Can I know your name? 
 customer: I am Jerry Williams. 
 agent: Found ticket with JetBlue airlines for price 100 having flight number 1029. 
 customer: That's fine, you can book the ticket. 
 agent: Ticket is booked. 
 customer: Thank you for your assistance in booking. 
 agent: Thank you.
answer:
book