Hello.
Hello, how may I assist you today?
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
Sure, we are here to help you.
Thank you.
Can I have your name to proceed further?
My name is Amy Scott.
Ok, please wait a moment.
Sure.
Thank you for your time, sorry no reservation found on your name.
That's fine, thank you for your service.
Thank you for reaching us.