Hi.
Hello. How can I help you for the day?
Due to sudden change of my business trip, I want to change my reservation. Can you help me out?
Ok, may I know your name.
Sure, Ronald Adams is my name.
Ok, please wait.
Ok.
Sorry to inform you, no reservation was found by your name.
Ok, no issues. Thank you.
Thank you for choosing our services, have a great day.