Hello, myself Alexander Miller.
Hello, how can I make you comfortable?
I want to cancel my reservation due to heavy snow storms at my place.
Ok, I can help you.
Thank you.
Please wait a moment. I will check with the reservation list.
Sure.
Thanks for your precious time. There was no recent reservation found on your name.
Ok, not an issue.
Thank you for availing us.
Thank you for your information.
Have a wonderful day.