Hello.
Hello, how may I aid you today?
I am Anthony Hill. I just want to cancel my recent reservation, due to heavy rainfall my basketball event has been cancelled. Can you please help me?
Sure, we are here to help you. Please wait a moment.
Ok,.
There is a reservation found on your name, Shall I proceed for cancellation?
Ok, proceed.
Your ticket has been cancelled.
Thank you for your service.
Thanks for choosing us, have a nice day.