Hello.
Hello, how can I aid you?
I would like to change my reservation, as my exams postponed to some other dates. Can you please help me out with that?
Sure, I can help you with that. May I know your good name please?
Thank you. Myself Kathleen Moore.
Ok, please wait for a while.
Sure, I will wait for your response.
Kathleen Moore, there is no active reservation found under your name to do changes in that.
Ok, no problem. Anyway thank you for checking out.
Thank you for choosing us.