Hello, I am Edward Nelson.
Hello, how may I serve you?
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Sure, I will help you to change your reservation. Please wait for a while I check for the reservation.
Ok.
Thanks for waiting. I found your reservation, please share me your new travel dates?
I would like to leave between 04/17 and 04/19.
Please mention your source and destination airport codes?
My source is DTW and destination is ORD.
Do you have any other requirement related to booking?
I need direct flight.
Please share your budget for flight ticket?
I can afford 500.
Thanks for details, Sorry there is no flight available according to your requirement.
Ok, no problem. Thanks for your service.
Thank you for visiting us, we hope see you again.