Hi.
Hello. How can I serve you?
I need to cancel my reservation, as I have to stay back in the city due to heavy Floods at my place.
Ok.
Could you help me in this?
Sure, I will help you.
Ok.
May I know your name?
My name is Anthony Thomas.
Please wait a minute.
Sure.
Thanks for waiting.
Fine.
There is no reservation on your name.
No problem, thank you.
Thank you.