Hello.
Hello, how may I guide you today?
I am Janet Hernandez. Actually I planned a trip to DTW, but my travel dates have been postponed. Can you change my reservation.
Sure Janet, I am here to help you, wait a moment.
Ok.
Thank you for waiting, there is no ticket exist in our data base on your information.
It's fine. Thank you for your immediate response.
Thank you for your approach Janet. Have a nice day.