Hello. I am Betty Edwards.
 Hello, how may I oblige you today?
I want to travel from CLT to LAX. Can you help me to book a flight ticket?
Sure, can you please share your journey dates that you prefer to travel?
I want to travel in the flight on Oct 28 and Oct 30.
May I know your departure time and arrival time?
I want to depart in morning time and return in afternoon time.
Do you have any other requirements?
I want to have a connection of 1.
 Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
That's ok. Anyways, thank you for your help.
Thank you.