Hello.
Hello, how may I help you?
I want to cancel my recent reservation, due to some health issue. Can you help me?
Sure, may I know your name please?
Ok, I am Melissa Phillips.
Ok, please wait for a moment.
Ok, I will wait.
Sorry, there was no reservation found with your given name.
Ok, not a problem with that. Thank you for your help.
Thank you for opting us.