Hello.
Hello.
I am Carol Lopez.
How may I assist you?
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
Yes, please I will help you with change of flight ticket booking.
Thank you. Sure, I will wait for your reply.
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
That's fine, thank you for your service.
Thank you.