Hello.
Hello, how can I be your helping hand today?
Can you please help me to change my recent reservation, due to some health issues?
Sure, I am gleeful to help you. On whose name, I have to check the reservation list?
Sure, Please check my reservation on the name of Ronald Garcia.
Ok, please wait for a couple of minutes.
Sure.
Sorry to say that, no reservation was found on your name to change.
Ok, thanks for your service.
Thank you for choosing us.