Hi, Carolyn Carter here.
Hello, how can I assist you now?
Owing to an emergency, my meeting with client has been cancelled. So I want you to cancel my existing reservation.
Sure, I will help you to cancel your ticket. Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name.
Ok, no worries at all. thank you for your help.
Thank you for reaching us.