Hello.
Hello. How can I help you?
I was fallen sick due to bad weather here in my area. So I would like to cancel my current reservation. Can you help me with cancelling my reservation?
Sure, could you please provide your name to proceed further?
Sure, my name is Cynthia Lewis.
Sorry, there is no reservation found under your name. Thank you for reaching us.
That's fine. Thank you.
Have a great day.