Hi.
Hello, how may I aid you today from my end?
I want to cancel my reservation, can you help me with this?
Sure, I am here to help you out. Please provide me your name.
I am Jennifer Edwards.
Please allow me a moment to check the reservation status.
Ok.
Sorry Jennifer Edwards, there is no active reservation on your name in our database.
That's ok, thank you for checking.
Thank you for reaching us.