Hi.
Hello, how can I help you today?
Can you please help me to cancel my recent reservation as my holidays plan got aborted?
Sure, can I have your name please?
I am Joseph Wright.
Ok, please wait for a while.
Sure, take your time.
Thanks for waiting, there is no active reservation on your given name.
That's ok, no problem. Thank you for checking.
Thank you for opting us.