Hello.
Hello, how may I assist you?
I want to change my reservation because there are some financial issues in my family, so I need to postponed my trip, Can you help me in changing my reservation?
Sure, could you please provide your name to check the reservation details?
Sure, the previous reservation is done under the name Brenda Thomas.
Sorry to say, no reservation was found on your name.
Ok, no problem, I will search any other way. Thank you for your information.
Thank you for reaching us, have a nice day.