Hello.
Hello. How may I assist you?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Ok, I can help you with that. Can I know your name for checking purpose?
I am Ronald Thompson.
Ok, give me a moment.
Sure.
Sorry to say that there is no reservation found on your name.
That's ok, no issues. Anyways, thank you for the information.
Thank you for reaching us.