Hello.
Hello, how can I be your helping hand today?
Can you please help me in changing my existing reservation?
Sure, we are here to help you to change your reservation.
Thank you.
Please mention your name, to check with your previous reservation.
My previous reservation has done with the name Anna Smith.
Thanks for providing your name, please standby.
Sure.
We are happy to inform you that, we found a reservation on your name. Can you please provide your updated planned journey dates?
My preferable journey dates are June 16 and June 18.
Ok, Kindly please share your travelling airport codes.
My airport codes of journey are OAK and DFW.
Ok, May I know your connection limit?
I prefer connecting flight for this trip.
Ok, please wait for a moment.
Sure, I will wait for your information.
Sorry to inform you that, there were no flights running to that location due to abnormal weather conditions.
Ok, not an issue. Thank you for providing information.
Thank you for choosing our service.