Hello. I am Jessica Smith.
Hello, how can I be your helping hand today?
I would like to cancel my recent reservation, due to sudden demise of my grand father. Can you please help me?
Sure, I am gleeful to help you.
Thank you.
Please wait for a couple of minutes.
Sure, take your own time.
Thanks for your time, no reservation was found on your name to cancel.
No problem, thank you for checking.
Thank you for choosing us.