Hello,.
Hello, How can I address you?
I am Brian Baker. Owing to an emergency, I want to change my existing reservation. Can you help me out?
Sure, I will help you with that. Ok, please wait a minute, I will check and get back to you.
Ok.
Thanks for waiting. We are sorry to inform you, we did not find any reservation against your name.
Ok, no issue. Thank you for your information.
Thank you for reaching us, Have a blissful journey.