Hi.
Hello. How can I help you today?
Owing an emergency want to cancel my reservation, can you help me with it please?
Sure, I am here to help you with that.
Thank you.
Can you please tell me your name?
Sure, my name is William Anderson.
Sorry, no reservation found on your name to cancel your reservation.
That's ok, thank you for the response.
Thank you for reaching us, have a nice day.