Hello,.
Hello, how may I help you?
I want to cancel my recent reservation due to my illness. Can you help me in cancellation of my ticket?
Sure, please provide your name.
I am Raymond Green.
Ok, please wait for a minute, I will revert to you.
Sure.
Sorry, there is no reservation found with your name.
Ok. no problem. Thank you for aiding me.
Thanks for approaching us regarding cancellation process.