Hello,.
Hello, how can I render you today?
I am John Gonzalez.
Ok.
I just want to cancel my reservation, due to cancel of my trip with friends. Can you please help me out?
Sure, I will help you with that.
Thank you.
Please wait a while.
Sure.
Thank you for waiting.
Ok.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issue. Thank you.
Thank you for reaching us.