Hello.
How can I assist you today?
I would like to cancel my reservation because suddenly my interview got postponed due to heavy rains in my travel location.Can you please help me out with cancelling my reservation?
Sure, I will definitely help you with that.
Thank you.
Will you provide me your name for checking the existing reservation in our portal?
Sure, please check under the name of Gary Evans.
Please give me a moment, let me check.
Sure, I will wait for your response.
Thank you for waiting.
No problem.
Unfortunately, there is no existing reservation found under your name.
Oh, I think my cousin has cancelled my reservation.
Would you like to ask anything else?
Nothing, thank you for the information.
It's my pleasure, have a great day.