Hello.
Hello. How can I help you?
Myself Christine King, can you help me to cancel my flight please?
Sure, I'll definitely help you in that.
Ok, thank you.
Please be on hold, King.
Yes, I will.
Thank you for waiting King, there is no reservation found under your name to do cancellation.
Thank you for assisting me. No need to worry may be it is not done.
Might be that is the reason, thank you so much for choosing us.