Hello, I am Kimberly Wright.
Hello, how can I be your helping hand today?
Due to emergency meeting, I want to change my reservation. Can you help me with that?
Sure, we are happy to help you. Can you please wait for a moment, I will check with your reservation.
OK.
Thank you for waiting. Sorry we couldn't find any reservation on your name.
No issues, I will try with another airline.
Thank you for connecting with us. Have  a nice day.