Hi.
Hello, how may I assist you?
Owing to an emergency, I need to cancel my recent reservation. Can you help me in cancellation?
Sure, I am here to aid you.
Thank you.
May I know your good name please?
I am Amy Baker.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us, have a good day.