Hello.
Hello, how may I help you today?
I would like to change my reservation which is under my name, as my convocation meeting has been postponed. Can you please help me with that?
Sure, I am here to help you with this.
Thank you.
May I know your name please?
My name is Deborah Hill.
Please wait for a moment.
Sure, take your time.
Sorry Hill, there is no reservation found as per your name to change it.
Ok, no issues. Thank you for checking.
You are welcome.