Hi.
Hello. How may I guide you?
Can you cancel a flight reservation?
Sure, can I know the name on which the ticket has been booked?
I am a musician I planned a music show in New York but due to bad weather the show has been cancelled.
Ok.
Cancel the flight reservation? I am Betty Taylor.
I am sorry Betty, there are no existing reservations with your name.
That's not what I was hoping for. Anyways thank you so much.
Thank you, have a good day.