Hello.
Hello, how may I assist you?
Can you please help me to cancel my recent ticket? Because the planned trip got cancelled for now.
Sure, please share your name.
Thank you for your response. My name is Katherine Collins.
Please wait.
Ok, take your time.
We found a reservation on your name, shall I cancel it?
That's fine, please proceed with the ticket cancellation.
Your ticket has been cancelled.
Thank you for your assistance in cancelling my ticket.
Thank you.