Hello,.
Hello, how may I oblige you today?
I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you help me with that?
Sure, we are here to help you. Please wait for a minute.
Sure.
May I know your name please?
I am Donald Scott.
We hardly tried to find your reservation but, no reservation has been found with your name.
Ok, no issues. Thanks for the information.
Thank you for choosing us, hope to serve you better next time.