Hi.
Hello. How may I assist you today?
I want to book a ticket from MSP to ATL.
Sure, I will help you with it. May I know your name please?
My name is Margaret Baker.
Thank you. Please help me with your travel dates.
Departure date is Apr, 14 and return date is Apr, 16.
Thank you Margaret Baker. Please let me know if you have any other preferences.
I need a direct flight.
 I regret to inform you that there are no direct flights available.
Thanks.
Thank you for reaching us. Have a great day.