Hello.
Hello, how can I help you today?
I want to change my recent reservation. Can you help me out?
Sure, I am mirthful to help you with that. May I know your name?
I am Donald Edwards.
Please hold on for a while.
Ok, take your time.
Sorry, there is no active reservation on your name.
That's ok. Anyways, thank you.
Thank you for reaching us, have a nice day.