Hello.
Hello, how may I assist you today?
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
Sure, we are here to help you.
Thank you.
Can I have your name to proceed further?
Katherine Parker.
Ok, please wait a moment.
Ok.
Thank you for your time, unfortunately no reservation found on your name.
Not a issue, thank you for the information.
Thank you for reaching us.