Hello.
Hello. How may I help you today?
Meeting a family friend on his birthday got cancelled, will you help me to cancel my recent reservation?
Sure, may I know your good name please?
My good name is Cynthia Turner.
Please be on hold.
Sure.
Thank you for your time. We are regret to say that, no reservation found in your given name.
Ok, thank you for your information.
Thank you for reaching us.