Hi.
Hello, how can I be your helping hand today?
I am Helen Collins, can you help me for changing my existing reservation, because in my previous reservation I gave wrong travelling dates?
Sure, Helen Collins. We are here to help you to change it.
Thank you.
Please wait for a couple of minutes, to check the reservation on your name to change it.
Ok.
Thanks for your time, there was no reservation found on your specified name.
Oh! It's ok, no problem. Thank you for your services.
Thank you for contacting our agency.