Hi.
Hello, how may I oblige you?
I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you help me with that?
Sure, may I have your name please?
My name is Rachel Hill.
Ok, please wait a while, I will check the reservation list and get back to you.
Ok, I will be waiting.
Thanks for your time, no reservation was found in our database.
No worries at all, thank you for your information.
Thank you for choosing us.