Hello.
Hello, what can I do for you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I am here to help you.
Thank you.
Can you please share your name to check further in our database?
My reservation was done under the name Frank Wright.
Please wait.
Sure, take your time.
 Sorry, no reservation found on your given name in our database to cancel it.
Ok, not an issue. Anyways, thank you for the information.
Thank you for contacting us and have a nice day.