Hello.
Hello. How may I assist you today?
I want to cancel my reservation due to some problems I am unable to travel those dates, can you please cancel my reservation?
Sure, I will help you with that. Can you please provide your name to check your previous reservation?
Thanks, my name is Samuel Turner.
Ok, please be on hold to check.
Sure.
Sorry to inform you that, there is no reservation found with your name in our records.
Oh! It's ok no problem. Thank you for your service.
Thank you for approaching us, have a great day.