Hi.
Hello, how may I render you today?
I am Kimberly Turner. I want to cancel my recent reservation, due to health issue. Can you help me in my cancellation?
Sure, we are here to help you. Please wait for a while.
Sure, I will wait for your response.
Thank you for waiting. Sorry to notify that, we did not find any reservation with your name.
Not an issue. Thank you for your kind information.
Thank you for  availing us.