Hi.
Hello, how may I help you?
Can you help me in cancel my reservation?
Sure, I am here to help you for this. May I know your name please?
I am Catherine Anderson.
Just a moment, let me check your reservation status in our records.
Ok.
Catherine Anderson, I found your reservation. Shall I cancel it?
Sure.
Catherine Anderson, your ticket is cancelled successfully.
Thank you.
Thank you very much for contacting our agency.