Hi. I am Timothy Evans.
Hello, how can I help you?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you please help me with that?
Sure, we are here to help you.
Thank you.
Please wait a moment, I will check your details in our reservation list and let you know the status.
Sure.
Sorry to inform you that there is no reservation found on your name to proceed further.
Ok, no problem. Thanks for your information.
Thank you for selecting us.