Hello.
Hello.
Ronald Garcia here.
How may I guide you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
Ok. We are here to help you.
Thank you.
Please wait a minute.
Ok.
Sorry, there is no active reservation found on your name to change.
That's ok, thank you.
Thank you for approaching us.