Hello.
Hello, how may I oblige you today?
I have a reservation to attend meeting. Due to some technical problems it got postponed. Can you please change my existing reservation?
Sure, may I know your name to check the reservation on your name?
Timothy Collins is my name.
Thank you for providing your name, there is no reservation found on your name.
Ok, not an issue. Thanks for your kind response.
Thank you for consulting our agency.