Hello.
Hello. How can I help you?
I am Jennifer Smith. I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
Sure, I will help you to change your reservation.
Thank you.
Please allow me a moment.
Sure.
Sorry, no reservation found on your name to change your reservation.
That's fine, thank you for your service.
Welcome, have a nice day. Thank you for choosing us.