Hi.
Hello, how can I help you today?
Owing for an emergency, I have to cancel my flight reservation. Can you please help me?
Sure, we are perky to help you. May I know your good name to proceed further?
Sure, my name is John Allen.
Please be on hold.
Sure.
There is no reservation found on your name in our database.
Not an issue. Anyway, thank you.
Thank you.