Hi.
Hello, how can I guide you for today?
I want to cancel my recent reservation. Can you help me for this one?
I will help you with that. May I know your name?
Sure, Sarah Nelson here.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
No issues, thank you for the information.
Thank you for contacting us, have a nice day.