Hello.
Hello, how can I help you?
Can you help me to cancel the reservation which I had done recently?
Sure, may I know your name please?
Ok, can you check for the name Ruth Mitchell?
Ok, please wait for a moment.
Ok, please take your own time.
We found a reservation with your given name, shall I cancel it?
Yes, please do it.
Your flight ticket has been cancelled.
Thank you for assisting me.
Thank you for choosing us.