Hi.
Hello, how may I help you today?
I would like to change my existing reservation, due to postpone of my business meeting. Can you please help me in changing?
Sure, we are here to help you. May I know your good name to proceed further?
Kevin Lopez.
Please be on hold.
Sure.
There is no reservation found on your name in our database to change it.
Ok, no issues. Thank you.
Thank you for availing us.