Hello.
Hello. How can I guide you today?
I would like to change my reservation, can you please help me?
Ok, I am here to help you. Meanwhile can you please let me know your name?
My name is Richard Green.
As per your request, I have found your reservation. Can you please help me with your new travelling dates?
My travelling dates are Oct 26 and Oct 28.
Could I get your new travelling airport codes?
My airport codes are DTW and OAK.
May I know your connection preference?
I need a single connection flight.
Do you have any other requirements?
My class preference is business.
Sorry, no tickets available in business class to alter your reservation.
No problem, thank you for checking.
Thank you for connecting with us.