Hi, I had booked a flight ticket 3 months ago. I would like to cancel that, since my plans have changed a little bit.
Hello. May I know your name to proceed Further?
Yes, Edward Thomas and reservation was under the same name please.
Please wait for a minute.
Sure.
Unfortunately, I cannot find any reservation under with your name. Do you want any more help from me?
Oh, I might have cancelled it before on some day. I think that is it for today. Thank you for looking it up for me.
It's my pleasure.