Hello.
Hello. How may I help you?
I am looking change my recent ticket details because the planned trip got postponed. Can you please help me to change the details?
Sure, I can help you in that one. May I know your name for checking purpose?
Thank you. My name is Gary Martinez.
Please give me a moment.
Ok, take your time.
Thank you for waiting, there is no reservation found for the user name in our data base to help you out in modification.
It's ok, not a problem with that. Anyways, thank you for searching my ticket status.
You are most welcome and thank you for reaching us, have a nice day.