Hi.
Hello, how can I aid you today?
Mary Martin here.
Ok.
Because of heavy cyclone at my location, our higher authorities warned us not to travel in flights. Can you please help me in cancelling my ticket?
Sure, I will help you in cancelling the previous reservation.
Ok.
Sorry to inform that there is no reservation on your name.
That's ok, thank you for your information.
Thank you for approaching us.