Hello.
Hello, how can I assist you for the day?
I want to cancel my recent reservation due to sudden change in my trip. Can you help me with this?
Sure, I am here to help you.
Thank you.
May I know you good name?
My name is Rebecca Thompson.
Please wait for a moment.
OK.
We found no reservation on your given name.
OK, not an issue. Thanks for the information.
Thank you for choosing us.