Hi.
Hello, how can I assist you?
I need to change my reservation as my get together program got postponed. Can you help me?
Sure, May I know your name to fetch your ticket.
I am Janet Wilson.
Your ticket has been found. may I know your trip date.
I am planning to start on Mar 10th and return on Mar 12th.
To proceed further I need your airport codes.
My origin is AUS and destination is JFK.
Do you need any connections between your trip?
Yes, I need 1 lay by.
Is there any other requirements?
No.
 Thank you for waiting, I regret to inform you that there are no flights obtained on your journey dates to book a flight ticket.
That's Ok, thanks for your assistance.
Thank you for choosing us.