Hi. I am Melissa Phillips.
Hello, how may I be your helping hand?
I want to cancel my reservation, why because my friends already done the reservation with some other airlines.
Ok.
So, could you please help me out?
Sure, I am here to help you.
Thank you.
Give me a minute to check the reservation on your name.
Sure, take your time.
Thank you for giving your precious time. I did not find any reservation on your name to proceed for cancellation.
No problem. Thank you for your quick response.
Thank you for approaching us.