Hello.
Hello. How can I help you?
Katherine Wilson here. I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
Yes, I can help you.
Thank you.
Sorry to inform you that there is no reservation found on your name.
Oh! I think the ticket was not booked properly.
Thank you for consulting us.