Hi.
Hello, how can I assist you today?
I'm Steven Collins.
Nice to meet you Steven Collins.
Due to the tornadoes attack at my location, I am unable to catch the flight. Please cancel my recent reservation.
Sure, just hold on Collins, I will check in our records.
Sure, take your time.
Sorry to inform you, there is no reservation found with your name in our database.
Oh! I think something went wrong while I was reserving my ticket. Anyways, thank you for your information.
Yes, may be. My pleasure.