Hi.
Hello, how may I assist you?
Owing to an emergency, my exam go preponed. So I had a request to you to change my existing reservation?
Ok, may I know your good name please?
Sure, Donna Anderson here.
Thank you Donna Anderson, please wait a moment, I will check and get back to you.
Sure.
I am happy to say that we found a reservation on your name. May I know your new travel dates please?
Sure, my scheduled dates are 10/26 and 10/28.
Please share me your airport points.
Sure, I want to depart from DTW to DCA.
Based on your details there is a flight in airline AA with flight number: 1008. Shall I proceed for booking?
Yes, you can.
Your new ticket has been booked.
Thanks for your help.
Thanks for choosing us. Have a good day.