Hello.
Hello, how may I help you?
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
Sure, we are here to help you. Can I know your name please?
Thank you. My name is Eric Perez.
Sorry to inform you that there is no active reservation on your given name.
Ok, no issues. Thank you for your information.
Thank you for contacting us.