Hi.
Hello, how can I help you?
 I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
Sure, we are here to help you.
Thank you.
May I know your good name please?
I am Christine Rodriguez.
Please wait.
Sure.
Thanks for your time, We found a reservation in your name and it has been cancelled successfully.
Thank you for your help.
Thank you for choosing us.