Hello.
Hello. How may I assist you today?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Sure, may I know your name for checking with the details.
My name is Catherine White.
Please wait a moment.
Ok, take your time.
Sorry, there are no active reservations on your given name to change.
Ok, thank you for the information.
Thank you for reaching our service.