Hello.
Hello, how may I help you today?
I need to cancel my reservation as I am not feeling well. Can you help me with that?
Sure, I will help you with that.
Thanks for your concern.
Let me know your name to check your reservation?
Sure, my name is Timothy Clark.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not a problem, anyways thank you for the information.
Thank you for chosing us.