Hello, I am Margaret Hall.
Hello, how can I help you today?
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you please help me with that?
Sure, we are here to help you to cancel your reservation. Please wait for a while.
Sure.
Thanks for your time, there was no reservation found on your name.
Ok, no issue. Thank you.
Thank you for contacting us.