Hello.
Hello. How may I help you?
I need to cancel my reservation due my planned programme got cancelled so please help me with that.
Sure, I will help you.
Thank you.
May I know your name please to check the reservation status?
Sure, please check the reservation with the name of Carolyn Baker.
Please give me a minute.
Sure, I will wait for your response.
Baker, there is no reservation found with your details.
Oh! May be booking is not done properly. Anyway, thank you for your valuable time.
Thank you for choosing us, have a good day.