Hi, I am Laura Thompson.
Hello, how can I help you?
I need to cancel my recent reservation as I met with an accident and my leg got fracture and I am unable to travel. Can you help me with it?
Sure, I am here to help you.
Thank you.
Please stand by.
Ok.
Thank you for waiting. Sorry to inform you that we didn't find any reservation on your name.
Ok, no issues.
Thank you for reaching us, have a nice day.