Hello.
Hello, How can I amend you today?
I am Jack Lewis.
Ok.
Owing to an emergency, I request for this change my recent reservation.
Sure, I will help you with that.
Thanks.
Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no problem. Thank you.
Thank you for choosing us.