Hello.
Hello. How can I aid you?
Can you please help me to cancel my recent reservation?
Sure, may I know the name to check for the status?
The ticket is under the name Angela Thomas.
Please be on hold, I will get back to you in a minute.
Sure.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
That's fine, not an issue. Anyway thank you for checking.
Thank you for reaching us.