Hello.
Hello. How can I help you?
Actually my final examination is postponed so that I want to change my existing reservation. Can you help me?
Sure, may I know your name please?
Sure, I am Janet Rodriguez.
May I know your airport codes please?
Ok, my source code is DTW and the destination code is OAK.
Your travel dates please?
Ok, my planned trip dates are on 10/06 and return on 10/08.
There is a flight with single connection, can I change your reservation to Frontier airlines?
I want a direct flight, can you check with that?
I am sorry no direct flight found on your route.
Ok, no problem. Thank you for your information.
Thank you for choosing us.