Hello.
Hello. How may I assist you?
I am Edward Hernandez.
Glad to meet you Edward Hernandez.
I book a flight in last month, I want cancel my reservation due to extension of mt project? Could you help in that?
Ok, let me check the status of your reservation to cancel it.
Ok.
Actually, there is no reservation under your name.
Oh! that's ok, thank you for providing information.
Welcome, It's my pleasure.