Hello.
Hello, how may I assist you for today?
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
Sure, I will help you with that.
Thank you.
Can you please provide your name to check the reservation status?
My name is Brian Smith.
I regret to say this Smith, there are active reservations with your name to cancel.
Ok, no issues. Thank you for your information.
You are welcome, thank you for reaching out here.