Hello.
Hello.
My name is Patricia Lopez.
How may I assist you Lopez?
I just need your help in changing my reservation details.
Sure, I will help you with that.
Ok.
Please wait a moment to check your previous reservation status.
Ok.
Sorry to inform you that, there is no reservation found with your name in our records.
It's ok. Thank you.
Thank you for reaching us, have a great day.