Hello, I am Dorothy Miller.
Hello, how can I aid you today?
I want to do some modifications in my existing reservation. Can you aid me in amending my existing reservation?
Sure, I am here to help you. Hold on for a moment. Let me check.
Take your time.
Sorry Dorothy Miller, there are no flights reserved on your given name formerly.
No issues. Thank you for checking.
Welcome, thank you for choosing us. Have a great day.