Hi.
Hello, how can I assist you?
Owing to emergency, my business conference got postponed. So I want you to change my existing reservation?
Sure, may I have your name please?
Sure, Ronald Jones here.
Please wait for a while, I will check and revert to you.
Sure.
We are sorry to notify, there is no reservation found on your given name.
Ok, no worries at all.
Thank you for choosing us.