Hi.
Hello, how can I help you?
I need to cancel my reservation as I am not feeling well. Can you help me with that?
Sure, I am here to help you. Please share your name.
Thank you, my name is Donna Thompson.
Ok, wait a minute please.
Sure.
Thank you for your time, sorry no reservation found on your name.
Not an issue with that, anyways thank you for the information.
Thank you for reaching us, have a nice day.