Hello.
Hello. How can I help you with today?
I'm Timothy Mitchell. I had planned to visit my friend's place, but it has been postponed.can you please change my existing reservation?
Sure, I can help you with that.
Ok.
Please allow me a moment to check the details for you.
Sure.
Timothy, I have checked and see that there is no reservation found under your name.
Ok. That's not a problem.
Thank you for contacting us.
Thank you for your help.
You are welcome.