Hi.
Hello. How may I help you?
I want to book a ticket from IAD to MSP. Could you book a ticket?
May I know your trip dates?
Depart date is Nov, 7 and return by Nov, 9.
Do you have any connecting limit  preferences?
I would prefer connecting flight.
Is there any other concern?
No.
May I know your name please?
My name is Jerry Hall.
Southwest Airlines is providing connecting flight with the ticket fare of 200 and depart time is 20:00 hours, arrival time is 21:00 hours. Shall I proceed?
Please book a ticket.
Ok, your ticket is reserved in an economy class and the flight number is 1002.
Thank you.
Thank you.