Hello, I am Emma Roberts.
Hello, how may I help you at this moment?
As my team lead did not approve my leave, I would like to change my existing reservation.
Sure, wait for a moment. I will check and revert to you.
Ok, take your time.
Thank you for waiting Emma, I found your reservation. Can I know the modification details you want to do?
Sure, I would like to go on 11/16 and return back on 11/18.
Can you send the airport codes again?
My source and destination airport codes are MCO and DTW respectively.
Please wait for a moment.
Ok, ensure it is a single connecting flight.
There is a flight available with JetBlue airlines, shall I continue to change your existing reservation?
Ok, please proceed for further.
Your booking is done. Your new flight number is 1014.
Thank you.
Welcome, thank you for reaching us. Happy journey.