Hello, I am Stephanie Lewis.
Hello, Stephanie Lewis, how can I assist you?
I wanted to attend a live concert which got postponed, so I want to change my recent reservation. Could you help me with it?
Sure, we are happy to help you. Please hold on for sometime.
Ok.
Thanks for waiting, no reservation has been found based on your name.
Thank you for the information.
Thanks for choosing us, have a great day.