Hello.
Hello. How may I assist you now?
My name is Andrew Gonzalez and I want to change my reservation as my trip got postponed due to my busy schedule, can you please help?
Sure, I will help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Sure.
We regret to inform you that there is no reservation found on your name in our records.
Never mind, thank you for your time.
Thank you for reaching us, have a great day.