Hello.
Hello. How can I assist you?
Can you please help me to cancel my reservation as my father is sick and I don't want to leave him alone in this situation?
Sure, I will help you.
Thank you.
Can I have your name to check for earlier reservation?
My name is Jennifer Wright.
Please, wait for a while.
Sure.
I am sorry to inform you that, I have not found any reservation on your name to cancel.
Oh, I think my spouse has already cancelled it. Thank you for your time.
Thank you for reaching us.