Hi.
Hello, how can I guide you for today?
I need to change my current reservation due to urgent meeting, can you help me with that?
I will help you with that. May I know your name?
I am Sarah Mitchell.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
That's ok. Thank you for your service.
Thank you for contacting us, have a nice day.