Hello.
Hello. What kind of service do you expect from our agency?
I want to change my existing reservation, due to bad weather conditions. Can you please help me to change my existing reservation?
Sure, we are here too help you from our agency.
Thank you.
May I know your name to check your previous reservation status?
My name is Patricia Clark.
Ok, please give me a moment.
Ok, sure. I will wait for your response.
We are happy to inform you that, there is an active reservation on your name. Please let me know your airport codes.
I am very happy to here this from you. My airport codes are EWR and BOS.
Can you please share your travelling dates?
My travelling dates are Dec 9th and Dec 11th.
May I know your connection limit?
I prefer a connecting flight for my journey.
Do you have any other requirements?
No.
Sorry, there are no flights in this route as per your travelling details.
Ok, not a problem. Thanks for the information.
Thank you for choosing us.