Hello.
Hello. How may I help you today?
I am Sarah Rodriguez.
Happy to meet you Sarah Rodriguez.
I want change a reservation which was I reserved before, please can you help me with this.
Ok, please wait a moment I will get back with your previous reservation status.
Sure, take your own time.
I am appreciating your patience, but there is no reservation under your name.
That's fine, not a problem. Thanks for checking.
Welcome, thank you for reaching us.