Hi.
Hello, do you need any help from us?
Can you please cancel my recent reservation? As my planned trip has been cancelled.
Sure, could I have your name please?
Sure, my name is Rachel Johnson.
Ok, please allow me a moment.
Sure, I'll wait for your response.
Sorry, there is no reservation with your name in our portal to cancel further.
Oh! May be something went wrong while I was booking the ticket. Thank you anyways.
You are welcome, have a great day.