Hello.
Hello. How can I assist you today?
My examination dates are postponed, so I need to change my ticket. Can you help me in changing my reservation?
Sure, may I know your name to check for the previous reservation?
My name is Brian Perez.
Please allow me a moment to check for the previous reservation.
Ok, take your time.
Brian, there is no reservation found under your name.
It's ok, thank you.
You are welcome. Thank you for contacting us.