Hi.
Hello, how can I render you today?
I am Virginia Collins.
Ok.
Can you help me in cancelling my recent reservation, as my exam is postponed?
Sure, I will help you with that.
Ok.
Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
That's ok, thank you.
Thank you for reaching us.