Hello.
Hello. How may I aid you now?
I want to change my existing reservation, can you please help me with this?
Sure, I am here to help you. May I know your good name to check your reservation status?
John Allen here.
Ok, please wait for a moment. I will check with it and get back to you.
Ok.
Sorry to inform you that, we have not found any active reservation on your name in our database.
No problem, thank you.
Thank you for opting us.