Hello. I am Melissa Scott.
Hello, Please specify me, How can I best serve you today?
Can you please cancel my existing reservation as my plan to go for holiday trip got cancelled?
Sure, I can help you in that cancellation.
Thank you.
Please wait for couple of minutes.
Sure.
Sorry to say that, there is no atcive reservation found on your name.
It's ok, not an issue. Thank you for the information.
Thanks for reaching us, have a great day.