Hello.
Hello, How can I help you now?
Owing to an emergency at my home town, I need your assistance in cancelling my reservation.
Sure, I am here to assist you.
Thank you.
Please mention your name to search for your reservation status?
I am Amy Taylor.
Ok, please wait for a while.
Sure.
Thanks for waiting. There is no active reservation found on your name, to cancel it.
Please cancel it.
Your cancellation is done. Thanks for approaching us.