Hi, I am Samantha Brown.
Hello, Please specify me, how can I best aid you today?
Due to the sudden change in climate, my business conference got cancelled. So I request you to cancel my existing reservation.
Sure, we are here to serve you in that canecllation. Please hold on a moment.
Sure.
Sorry to specify that, there is no active reservation found on your name.
Ok, no worries at all. Thank you for your assistance.
Thanks for approaching us, wish you a happy day.