Hello.
Hello, may I know your good name?
My name is David Smith.
How can I assist you David?
I want to cancel my reservation due to cancel of my conference in Wipro.
Sure, please wait for a moment.
Ok.
Thanks for waiting, we found a reservation with your name. Shall I proceed to cancellation?
You can proceed to cancellation.
Your reservation has been successfully cancelled.
Thanks for your good service.
Thanks for opting us. Have a nice day.