Hi.
Hello. How can I assist you?
Due to some issues, I am willing to change my existing reservation. Can you please help me for this?
Sure, can I know your name please?
I am Rebecca Lee.
Ok, wait a moment please.
Sure.
Sorry, there is no reservation found on your name.
Oh! It may not be booked properly due to some technical issues while booking. Thank you for checking.
Thank you for approaching us.