Hello.
Hello. May I know your name please?
Myself Richard Smith.
How can I assist you for today?
Actually, my cricket match has been postponed. Can you help me in changing my reservation.
Sure, I can help you with that. Please give me a second.
Ok.
Sorry, there is no reservation found based on your details.
It's fine. Thank you for your help.
Thank you for choosing us.Have a good day.