Hi.
Hello.
I am Steven Moore.
How may I assist you at this moment?
I want to cancel my reservation as my project got ramp down. Can you help me?
Sure, I am gleeful to help you with that. Please wait a moment to check your previous reservation status.
Ok.
We regret to inform you that, there is no reservation on your name in our records.
it's Ok, thanks for your assistance.
Thank you for choosing our services, have a great day.