Hello, I am Nicole Martin.
Hello, how may I assist you?
As my schedule of attending an conference got postponed. Can you help me in changing my existing reservation?
Sure, I will help you changing the reservation. Please wait I will check the existing reservation on your name and get back to you.
Ok.
Sorry, there is no reservation found on your name.
Ok, no issues. Thank you for your information.
Thank you for reaching us, have a good day.