Hello.
Hello, may I know your name please?
Sure, my name is William Brown.
Ok Brown, what can I do for you?
My business trip has been postponed.Can you please help me for cancelling the recent reservation?
Sure, we are here to help you.
Ok.
Please wait a moment. I will check for the existing reservation.
Sure.
Sorry to inform you, there is no reservation found with your name.
Ok, It's fine.
Thank you for reaching us.