Hello. Edward Roberts here.
Hello, how can I aid you?
Due to sudden health issue, I am not able to travel in a flight on those date that I want to travel. So, I would like to change my reservation. Can you please help me out with that?
Sure, I am here to help you.
Thank you.
Please wait a minute.
Sure, take your time.
Thank you for waiting, sorry we didn't find any reservation on your name.
Oh! Not an issue.
Thank you for reaching us, have a nice day.