Hello.
Hello, how can I assist you now?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I will help you with that. Can I  have your  good name  please to check your  reservation status?
My name is Barbara White.
Ok, please wait a moment.
Ok, I will wait.
Sorry Barbara White, no reservation has found under your name to cancel.
Anyway, thanks for the information.
Thank you  for choosing us.