Hello, I am Emma Edwards.
Hello, how may I help you at this moment?
As my manager did not approve my leave, I would like to cancel my recent reservation.
Sure. I will help you.
Thank you.
Please wait for a while.
Ok, take your time.
Yes, there is a reservation under the name Emma Edwards. Shall I cancel it?
Ok, please proceed to cancel.
Your booking is cancelled successfully.
Thank you.
You are welcome. Thank you for reaching us, have a nice day.