Hello.
Hello, how may I guide you?
Edward Thompson here. By mistakenly, I was made a wrong reservation earlier in this week. So I want to cancel my reservation. Can you please help me for that?
Sure, please hold on for a moment while I check for any active reservations.
Ok.
I found your reservation, shall I cancel?
Please cancel my reservation.
Your reservation is cancelled.
Thank you for helping me.
Thank you, have a good day.