In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[Q]: customer: Hello. 
 agent: Hello, how can I help you? 
 customer: This is Jennifer Scott, can you help mew to book a flight ticket from CLT to MSP? 
 agent: May I know your desired travel dates please? 
 customer: I ma travelling from June 06 to June 08. 
 agent: There is a flight with connection limit 1 and fare 100, shall I proceed for booking? 
 customer: Please proceed. 
 agent: Your ticket is booked, flight number 1009. 
 customer: Thank you. 
 agent: Thank you for opting us.
[A]: book


[Q]: customer: Hello. 
 agent: Hello. 
 customer: I am Jennifer Hall. 
 agent: How can I help you? 
 customer: I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me? 
 agent: Yes, I can help you. 
 customer: Thank you. 
 agent: Sorry to inform you that there is no reservation found on your name. 
 customer: That's ok, thank you for your information. 
 agent: Thank you for contacting us.
[A]: no_reservation


[Q]: customer: Hello,. 
 agent: Hello, how may I be at your service today? 
 customer: Can you please help me in booking my flight ticket from ATL to IAD? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: My planned travel dates are April 13-15. 
 agent: Do you have any other specifications? 
 customer: I prefer to fly in connected flight. 
 agent: Please help me with your name for booking. 
 customer: Myself, Rebecca Parker. 
 agent: Sorry for this inconvenience, I could not find any flight with your requirements. 
 customer: Ok, no issues. Thank you for your help. 
 agent: Thank you for reaching us.
[A]:
no_flight