Hello, I am Carolyn Mitchell.
Hello, how can I assist you today?
Due to some emergency I need to change my existing reservation can you please help me in changing it?
Please give me a moment.
Sure.
We found a reservation with your given name. Can you please share me your new reservation details?
My new airport codes are from SEA to DTW.
May I know your travelling dates please?
My travelling dates are 06/02 to 06/04.
We found a flight with couple of connections, shall I proceed?
I need a single connection.
Ok, there is no connecting flight.
No problem.
Thank you for choosing us.