Hello.
Hello, how may I assist you?
I am Gay Hill. Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I will help you. I have to check your reservation status.
Ok, I will wait for your information.
Hill, I did not find any reservation under your name in our database.
That's ok, no problem. Anyway thank you for your information.
You are welcome and thank you for choosing us.