Hello.
Hello, How can I help you?
I am Helen Edwards, want to alter my recent reservation due to some personal issue. Please help me out with that.
Sure, I am perky to help you.
Thank you.
Please be on hold.
Sure.
Thanks for waiting, we are sorry to inform you that, there is no active reservation on your name to alter it.
It's ok, thank you for your help.
Thank you for choosing us.