Hi.
Hello. How may I assist you now?
I want to cancel my recent reservation due to an emergency, can you please help me?
Sure, I will help you with that.
Thank you.
Please provide your name to check your previous reservation.
Sure, my name is Andrew Harris here.
Wait a moment.
Sure, I will wait.
We regret to inform you that, there is no reservation found on your name in our records.
Ok, not an issue.Thank you for your information.
Thank you for approaching us, have a great day.