Hello.
Hello, how may I help you?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I can help you. Please let me know your name.
My name is Joseph Perez.
Thank you. Please wait for a moment, I will check your reservation status and let you know.
Sure, take your time.
Sorry, there is no reservation found under your name in our database.
That's ok, thank you for your information.
You are welcome and thank you for choosing us.