Hello.
Hello, how may I serve you at this moment?
I want to change my existing reservation. Can you please help me with this?
Sure, we are here to help you.
Thank you.
May I know your name please?
I am Pamela Davis.
Ok, please be on hold for some time.
Sure.
Sorry to inform you that, we could not find any reservation with your respective name.
Ok, no problem. Thank you for the information.
Thank you for approaching us.