Hello.
Hello, how may I help you?
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
Sure, may I know your name?
Sure, my name is Barbara Lee.
Thank you. Please wait, let me check your reservation status in our database.
Sure, I will wait.
I am sorry, there is no reservation found under your name in our database.
Ok, no problem. Anyways, thank you for your service.
You are welcome and thank you for choosing us.