Hello. I am Stephen Hernandez.
Hello. How may I be at your service for the day?
I want to change my existing reservation as my exams got postponed.
Ok.
Can you help me out?
Sure, we are here to help you.
Thank you.
Please, hold a minute.
Sure.
No reservation found on your name.
Ok. Not an issue. Thank you.
Thank you for reaching us, have a nice day.