Hi.
Hello, how may I help you?
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
Sure, we are here to help you. May I know your name please?
Thank you. Sure, my name is Emily Lewis.
Sorry to inform you that there is no active reservation on your given name.
Ok, not an issue. Anyways, thank you for your service.
Thanks for contacting us.