Hello.
Hello. How can I assist you today?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, may I know your name to check for the previous reservation?
Ok, my name is William Gonzalez.
Please allow me a moment.
Sure, I will wait.
William, there is no reservation found under your name.
That's fine. Anyways, thank you for your service.
Thank you for contacting us, have a great day.