Hello. I am Stephanie Carter.
Hello, how could I support you today?
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me?.
Sure, I am happy to help you.
Thanks.
Please hold for a moment, I will check with your previous reservation status.
Sure, I will wait for your response.
Thank you for your time, there is no resent reservation find on your name in our data base.
That's not a problem.
Thank you for approaching us for cancellation.