Hello.
Hello. How can I help you today?
I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
Sure, I will help you in that, please hold on for a moment to check your reservation status.
Thank you.
May I know your name please?
Sure, myself Donna Harris.
Harris, there is no any active reservation with your name in my database.
Oh! It may not be booked due to server issue.
Thank you for reaching us.