Hello.
Hello, how can I help you today?
I want to cancel my reservation due to some health issues, so please help me in cancellation.
Sure, I will help you with that. Let me know your name to check your reservation?
Sure, I am Sarah Harris.
Ok, please wait a moment.
Ok, I will wait.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No issues, thank you.
Thank you for choosing us.