Hi, I am Michael Young.
Hello Michael Young , how can I support you?
Due to heavy sunny in my destination place, so I want to cancel my recent reservation.
Sure, we are here to help you for cancellation. Please hold on, I will check is there any reservation on your name.
Sure.
Thanks for being hold, we did not find any reservation on your name.
Ok, no issue. Thank you for your support.
Thanks for opting us. Have a nice day.