Hi.
Hello. How may I help you?
Can you change my flight ticket reservation which I booked last week with your agency?
Sure, may I know your name please?
I am Rachel Martin.
We found a reservation in your name. Can I have your journey details please?
The airport codes are from DFW to PHX.
Help me with the trip dates?
The travel dates are from 14 Dec to 17 Dec.
Do you have any airline preferences?
I am looking for a normal-cost airline. I need a single connecting flight.
Thank you for your details, we do not found any flights running in your desired routes.
That is not a problem. Thank you.
Thank you for reaching us.