Hi.
Hello, how may I assist you today?
I need to cancel my reservation as there is a climatic change in my destination place where I have booked my flight ticket. Can you assist me about that?
Sure, let me know your name.
Sure, my name is Scott Davis.
Please wait for a minute.
Sure, I will wait for your response.
Unfortunately, there is no reservation available on your name.
Oh! It might be cancelled by my manager but he did not informed me yet. Anyways thank you for the information.
Thanks for availing us.