Hello.
Hello. How may I help you?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I will help you. May I know your name?
My reservation was done under the name Shirley King.
Thank you. Please wait, let me check your reservation status in our database.
Sure, take your time.
I have found your reservation and cancelled it successfully.
Thank you for your help.
You are most welcome.