Hello.
Hello, how may I help you?
Due to sudden rainfall at my source, I want to cancel my recent reservation. Can you please help me with this?
Sure, I am here to help you for this. May I know your name please?
I am Elizabeth Clark.
Please wait for a while.
Ok.
I found your reservation. Shall I cancel it?
Yes.
Elizabeth Clark, your ticket is cancelled successfully.
Thank you.
Thank you very much for contacting our agency.