Hello,.
Hello, how may I guide you today?
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Could you please help me with cancellation?
Sure, we will help you in this.
Thank you.
May I know your name to track your details?
My name is Angela Nelson.
Ok, please standby.
Sure.
Thanks for your time, no reservation was found based on your specified name.
No problem, thank you.
Thank you for availing us.