Hi,.
Hello, how may I assist you today?
Owing to an emergency, I need to change my existing reservation.
Sure, may I know your name please?
My name is Jack Phillips.
Ok, please wait for a while.
Sure.
We found a reservation on your name. Please mention your journey details?
Please book a ticket from Houston, TX-IAH to Chicago, IL-ORD. Travelling dates are from 11/28 to 11/30.
Ok, please wait for a while.
Sure. Please provide direct flight.
We found a connected flight with Hawaiian airlines, flight number 1018 and fare of 100. Direct flight not available.
Please do not book ticket. Thanks.
Thank you for reaching us.