Hello.
Hello, how can I assist you?
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
Sure, I am here to help you. May I know your name?
Sure, my name is Donna Hernandez.
I am sorry to say you that there is no reservation found under your name in our database.
Ok, no problem. Anyways, thank you for your service.
Thank you for choosing us.