Hello.
Hello, how may I serve you?
I want to cancel my recent reservation due to some health issues, can you help me in that?
Sure, I will help you. Please mention the name on which ticket has been booked.
Sure, myself Anna Scott.
Yes, I have found the reservation under your name. Shall I cancel it?
Yes, please cancel it and refund the money as soon as possible.
 Your ticket is successfully cancelled.
Thank you for the service.
Your refund process will take 2 to 3 working days. Thank you for reaching us.