Hello.
Hello. How may I assist you?
Unexpectedly, my trip was postponed, so I need to change my recent reservation. Could you assist me in changing the reservation?
Sure, I can help you with that. Can I have your name please to check your previous details?
I am Laura Young.
Thank you Laura, please be on hold while I am checking.
Ok.
Sorry for the inconvenience, there is no reservation found in our database.
It's ok, no issues.
Ok, thank you for reaching us, Laura.