Hi.
Hello, how can I guide you for today?
I want to cancel my reservation as my plan to got for trekking got cancelled. Can you help me?
I will help you with that. May I know your name?
I am Jennifer Carter.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no active reservation found under your name in our database.
Ok fine, thanks for your response.
Thank you for contacting us, have a nice day.