Hello,.
Hello, what can I do for you now?
I am Helen Evans. I just want to cancel my recent reservation due to emergency my convocation has been cancelled.
Ok.
Can you please help me with cancellation?
Wait a while, I will check your previous reservation and let you know the details.
Ok.
Thanks for waiting. You have no reservation found on your name.
Ok, not an issue.
Thank you for availing us.