Hello.
Hello. How can I serve you?
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed due to my health issues?
Sure, We are here to help you out. Can I know your name?
I made a reservation by this name Benjamin Green.
Give me a minute.
Sure.
Sorry, there is no active reservation have been found under your name in our database to amend it.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.