Hello.
Hello, how may I aid you for today?
In the past month I had booked a flight ticket for my wife but she is a pregnant and doctor told not to travel, can you please help me in changing my ticket reservation?
Sure, I help you with that. Can you please your name of wife so that I check it in our database and can help you with the changing if I can find any reservation?
Sure, my wife name is Nancy Nelson.
Sorry Nelson, there is no reservation under your name to change.
Ok, no issue with that one. Thanks for your search and information.
My pleasure, thank you for reaching out here.