Hello, I am Donald Lee.
Hello, how may I serve you today?
As the party which I want to attend got postponed, I want you to change my reservation. Can you please help me?
Sure, I will help you with that.
Thank you.
Please wait for a minute.
Sure.
Thank you for waiting, there is no reservation found on your name in our database.
It's ok, thank you for your information.
Thank you for reaching us.