Hi.
Hello. How may I assist you now?
Can you help me in changing my recent reservation, as my exam is cancelled?
Ok, may I know your name to check with booking?
Check under the name Rachel Miller.
Ok, please allow me to check with previous booking.
Sure.
May I know your airport codes? I have found your reservation.
My source is HOU and destination is LAS.
When are you planning to travel?
My trip dates are Mar 24-26.
Do you need a connecting flight?
I am looking for a direct flight.
Iam sorry to say, there are no flights available for your journey now.
No issue, thank you.
Thank you for choosing us.