Hi,.
Hello, how may I serve you now?
As my manager didn't approved my leave, so I need to cancel my reservation. Can you help me with that?
Sure, I will help you with cancellation.
Thank you.
May I know your good name?
I am Ruth Perez.
Please wait for a moment, while I search for the reservation.
Sure, take your time.
Thank you for waiting, sorry there is no reservation found on your name in your system data.
Ok, no issues. Thanks for your help.
Thank you for reaching us, we hope see you again.