Hi.
Hello, how can I serve you at this moment?
I am Carol Parker, can you help me to change my reservation?
Sure, I will help you with that. Can you please provide your planned dates of your journey?
I would like to change my reservation to another dates, so please book a flight on 12/16 and 12/08.
Sorry to say this Parker, there are reservation with your name in our booking list to change your planned dates of journey.
No issues, thank you for your time.
You are welcome, thank you for reaching out here.