Hello. I am Daniel Jones.
Hello, how may I aid you today?
I would like to change my existing reservation, due to examination schedule postponed. Can you please help me?
Sure, I am here to help you out. Please provide me your name to proceed further.
I already said.
Sorry Jones, there is no active reservation on your name in our database.
Ok, no issues. Thank you for checking.
Thank you for reaching us.