Hi.
Hello. How may I help you?
As I am changing my holiday trip, I would like to change my existing reservation.
Ok, I will help you with that.
Thank you.
Let me know your name, please.
I am Carol Martin.
Please, standby.
Sure.
Thanks for your time.
Ok.
I did not find any reservation on your name.
Ok, Thank you.
Thank you for approaching us.