Hello.
Hello, how may I be a help for you this evening?
I want to attend my friend's marriage for that I reserved the ticket, but right now I am going by with other friends. So that I want change my reservation, can you help me to change my ticket?
Sure, may I know the name on which the ticket is booked?
With Shirley Walker.
Sorry, there is no previous reservation found on your name to change.
It's not a problem. Thanks for checking.
Most welcome.