Given the task definition, example input & output, solve the new input case.
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Example: customer: Hi. 
 agent: Hello. How can I help you? 
 customer: I would like to change my existing reservation as my plan to go for a holiday trip got postponed. Can you please help me with this? 
 agent: Sure, may I know your name please? 
 customer: My name is Anthony Phillips. 
 agent: Please wait a moment. 
 customer: Sure. 
 agent: Unfortunately there is no reservation found with your given name. 
 customer: Not a problem, thank you for checking. 
 agent: Thank you for choosing us.
Output: no_reservation
Here the customer has not asked for any booking, he just wanted to update his already booked flight, so the status would be no_reservation

New input case for you: customer: Hi. 
 agent: Hello. How can I aid you today? 
 customer: I am Richard Williams here, I want to reserve my ticket from HOU to ORD, can you please help me out? 
 agent: Ok, may I know your travelling dates? 
 customer: Sure, my willing to travel dates are from Oct, 17 to Oct, 19. 
 agent: Can you please mention your depart and arrival timings? 
 customer: Yes, I need a return time at morning. 
 agent: May I know your connection limit? 
 customer: Yes, I need a direct flight. 
 agent: Ok, please wait for a while. 
 customer: Sure, I will wait. 
 agent: Sorry, no flights found on your route to reserve your ticket. 
 customer: Ok, no problem. Thank you for your service. 
 agent: Thank you for connecting with us.
Output:
no_flight