Hello.
Hello. How can I aid you?
I need to change my recent reservation, can you please help me?
Sure, may I know the name to check for the status?
Myself Eric Martin.
Please be on hold, I will get back to you in a minute.
Sure.
Thank you for waiting.
Ok, not an issue.
Here, there is no active reservation have been found under your name in our database to amend it.
That's ok, thank you for searching my details.
Thank you for reaching us.