Hello.
Hello. How can I help you?
Due to some health issues, I could not attend my meeting. Will you help me to cancel my recent reservation?
Sure, I am here to help you.
Thanks.
May I know your name please?
My name is Scott Young.
Ok, please stand by.
Sure.
Thank you for waiting, sorry to say no reservation found on your name.
Ok, no worries at all.
Thank you for reaching us, have a nice day.