Hi.
Hello. Is there any help that you are looking from us?
I want to change my existing reservation which is done recently due to some problems, can you please help me?
Sure, I will help you and can you please mention your name while you have used in your previous reservation?
Sure, my name is Samuel Parker.
Please allow me a moment to check it.
Sure, I will wait.
Thank you for waiting, I have checked based on your request but it is showing that there is no reservation found for the user name in our back end.
Ok, not an issue. Thank you for your service.
It's my pleasure to help you and thank you for consulting our agency.