Hello.
Hello. How may I assist you today?
I want to cancel my recent reservation, can you please help me?
Sure, I am gleeful to help you with that. May I know your name please?
Myself Donna Robinson.
Please wait for a while, let me check your previous reservation status.
Sure.
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
No issue, anyway thank you for checking.
Thank you for reaching us, have a great day.