Hello.
Hello, how may I aid you today?
Can you please aid me to modify the ticket details? Because the planned trip got postponed due to some other important work.
Sure, I will help you.
Thank you for accepting my request.
May I know your name?
I have reserved it on the name of Christine Edwards.
Please give me a minute.
Sure, take your time.
Thanks for being patient, there is no active reservation found on your name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for choosing us.