Hello.
Hello, how may I aid you today?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, we are here to help you.
Thank you.
May I know your name please?
Sure, my name is Christine Thompson.
Please wait for a while.
Sure, take your time.
Thanks for your time, there is no active reservation found in your name.
Oh! I think the ticket was not booked due to server issue.
Thank you for choosing us.