Hello.
Hello. How may I guide you today?
I would like to cancel my flight reservation as I am sick, can you please help me?
Sure, I would be happy to help you with that.
Thank you.
May I know your name please?
My name is Brenda Mitchell.
I am sorry to say that there is no reservation found under your name.
Not an issue. Anyway, thank you for checking.
Thank you for reaching us.