Hello.
Hello.
I am Dorothy Evans.
Nice to meet you, Dorothy Evans. How may I help you for today?
I want to alter my previous reservation because of some personal issue. Will you please help me with that?
Sure, I will help you. Please give me a minute.
Ok, take your time.
Dorothy, there is no reservation found with your name.
It's ok, not an issue. Thank you for your help.
Most welcome.