Hi.
Hello.
I am Nancy Young.
Nancy Young, how can I aid you today?
I want to book a ticket from CLT to DCA, can you help me?
Sure, I am here to help you. May I know your travel dates please?
My travel dates are 03/29 and 03/31.
Ok, do you have any other requirements?
I want to depart in the evening.
Sorry Nancy Young, there are no flights available on your requested dates.
No problem, thanks for checking.
Welcome, thank you for choosing us. Have a great day.