Hello.
Hello. How may I help you?
Due to some personal issues, I would like to cancel my recent reservation. Please help me out.
Sure, I will help you with the cancellation of flight reservation. Please wait.
Sure.
May I know your name please?
My name is Eric White.
Nice to meet you Eric. Sorry there is no flight reservation on your name to cancel it.
Ok, no problem. Thank you for your information.
Thank you.