Hello, I am Laura Scott.
Hello Scott, how may I help you today?
I want to go to an event in March, but I booked the ticket in February, so could you please aid my in cancelling my recent reservation?
Sure, I will render you. Please wait for a while, I will check and confirm you.
Thank you.
Sorry Scott, there is no reservation existing on your name.
That's ok, thank you for checking.
You are welcome. Thank you for reaching us, have a nice day.