Hello.
Hello.
Due to health issues, I want to change my existing reservation. Can you please help me?
I can help you with that.
Thank you.
May I know your name to change to the reservation?
My previous reservation is on the name of Daniel Lopez.
Ok Lopez, wait a moment please.
Sure, take your time.
Sorry to say that, there is no reservation found on your name.
Ok, no problem.
Thank you for choosing us.
Thank you for checking.
You are welcome.