Hello.
Hello. How can I help you?
I want to cancel my recent reservation due to cancel of my event. Could you please help me?
Sure, I am here to assist you. Please let me know your name.
I am John White.
Thank you. Please wait for a while, let me check your reservation status.
Sure.
John White, I have not found any reservation under your name in our database.
No worries, thank you for the information.
You are most welcome and have a nice day.