Hello.
Hello. How may I help you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
May I know your good name please?
My reservation was done under the name Andrew Hernandez.
Please give me a moment.
Sure, take your time.
There is no reservation found with your given name in our data.
Ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us.