Hello.
Hello, How can I assist you today?
Due to some personal problems, I need to cancel my recent reservation. Can you please help me in cancellation?
Sure, May I know your name please?
Anna Scott here.
Ok, please wait for a while.
Ok.
Thanks for waiting. Sorry to inform you that, there is no reservation found with your name.
That's not a problem. Thank you.
Thank you for contacting us.