Hello.
Hello. How may I aid you?
I have to change my reservation due to my planned event got postponed. So please help me with that.
May I know your name?
Thank you. Please check the reservation with my name Scott Martinez.
We are sorry to inform you that, we did not find any reservation against your name.
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
Thank you.