Hi.
Hello. How may I help you.
I am Raymond Gonzalez, I need to cancel my reservation due to bad weather condition with in my destination location. Can you please help me with cancellation of my reservation?
Sure, wait a moment.
Thank you for reacting positively about my request.
No reservation found on your name in my database.
Not an issue with that, it might not be booked properly. Anyways thank you for the information.
Your welcome.