Hello.
Hello.
I am William Robinson.
How may I help you today?
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
William Robinson, please allow me to check with your existing reservation for a moment.
Ok, take your own time.
Thank you for waiting. Sorry for the inconvenience but there is no active reservation found by your name.
That's ok. Anyways, thank you for your help.
Thank you for choosing us, keep reaching our agency for your further bookings also.
You are welcome.
Have a nice day.