TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hello. 
 agent: Hello. 
 customer: I am Angela Baker. 
 agent: How may I aid you today? 
 customer: Can you find a flight from HOU to SEA, to visit the Chihuly Garden and Glass. 
 agent: Sure, I am here to help you out. Please provide me your trip dates. 
 customer: Help me with booking ticket from 08/20 and 08/22. 
 agent: Sure  Angela Baker, there is a flight with 1 stop and price is 100 in economy class, can I proceed with it? 
 customer: Yes, please. 
 agent: Your ticket has need with 1014 flight in Delta airlines. 
 customer: Thanks for your help. 
 agent: Thank you for reaching us.

SOLUTION: book

PROBLEM: customer: Hello. I am Michael Lopez. 
 agent: Hello, how can I help you today? 
 customer: I need to book a ticket to meet my parents on 05/15. Could you please help me in booking a return ticket on 05/17? 
 agent: Sure, please share me your source and destination. 
 customer: My source and destination code is DTW and LAS. 
 agent: May I know your connection limit? 
 customer: I need a stopover in between the journey. 
 agent: Please wait for a moment. I will check the availability of the flights. 
 customer: Sure. 
 agent: We are glad to say that, we found an airline: UA, flight number: 1002 with a single connection and price is 100. 
 customer: You can proceed with booking. 
 agent: Your flight ticket has been reserved. 
 customer: Thank you for your quick response. 
 agent: Thank you for opting us.

SOLUTION: book

PROBLEM: customer: Hello. 
 agent: Hello, How can I aid  you? 
 customer: I am planning to book a ticket to attend a meeting at IAD. Can you please help me out from ORD? 
 agent: Sure, May I know your travelling dates? 
 customer: I am planning to travel on July 18 and return back on July 20. 
 agent: Do you have any connection limit? 
 customer: I am looking for a connecting flight. 
 agent: Any other preferences? 
 customer: No. 
 agent: May I know your name? 
 customer: My name is Andrew Johnson. 
 agent: You have a connecting flight 1012 in Frontier airlines and price 300, Shall I proceed? 
 customer: That's fine, please proceed the booking. 
 agent: Your ticket has been booked. 
 customer: Thank you for your service. 
 agent: Thank you.

SOLUTION:
book