Hello.
Hello, how can I help you?
Due to relocation of my postponed exam, I need to change my existing reservation. Can you aid me to change it?
Sure, we are here to assist you.
Thank you.
May I know your good name?
Sure, my name is Edward Parker.
Ok, please wait for a few minutes.
Sure.
Thank you for your time, There was no reservation found on your given name.
Not an issue, thank you.
Thank you for choosing us.