Hi.
Hello, how may I help you?
I have planned and reserved my ticket from ORD to AUS but I am not interested to go for AUS.so can you please change my existing reservation?
Sure, can you please mention your name for further process?
My ticket is booked in the name of Jonathan Wilson.
Ok, please wait for a moment.
Ok, sure.
Sorry Wilson, there is no reservation found on your name to change your reservation.
Ok, fine.Thank you for your information.
Do you want any other help from me?
No quires from my side.
Thank you for contacting us.
Thank you.
You are welcome.