Hi.
Hello, how may I address you?
Can you cancel my recent reservation, which I have done with my name?
Sure, I can do that for you.
Thank you.
Will you please let me know your name?
Sure, I am Thomas Allen.
Ok, please wait.
Sure.
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
It's ok, thanks for your information.
Thank you for approaching us.