Hi.
Hello. How may I serve you today?
Can you help me to cancel my reservation?
Sure, I'll help you in cancellation.
Thank you.
I need some basic information to check your ticket details, can you please tell me your full name?
Sure, my name is Nicole Moore.
Ok, please wait a moment I'll check the reservation status.
Sure.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No issues, thank you for your time.
Thank you for approaching us.