Hello.
Hello, may I know how best I can help you today?
Due to heavy rain cricket match was postponed, so I need to cancel my recent reservation. Can you help me out?
Sure, I am here to help you.
Thank you.
Please wait a minute I will get back to you. May I know your name please?
Robert Thompson is my name.
Thank you for providing your name. Sorry to say no reservation found on your name.
No worries at all, thank you for the information.
Thank you for reaching us, have a nice day.