Hello. I am Cynthia Clark.
Hello, How may I render you today?
I made a reservation earlier to meet my friend on her birthday, but due to some health issue, I am unable to travel.
Ok.
Can you please cancel my existing reservation?
Sure, we are here to help you.
Thank you.
Please wait for a minute.
Sure.
Thanks for waiting, no reservation is existed with your name to proceed further.
It's ok,  no problem. Thank you for the information.
Ok. Thank you.