Hello,.
Hello, how can I serve you today?
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
Sure, we are here to help you.
Thank you.
On whose name, the reservation has been made earlier?
Myself, Kathleen Scott.
Please wait for a while.
Ok.
Thanks for your time, we found a reservation against your name and as per your request, I have cancelled your reservation.
Ok, thank you for your help.
Thank you for approaching us.