Hello,. I am Robert Baker.
Hello,Robert. How shall I assist you?
I want to cancel my recent reservation, because my auditions got postponed due to heavy snow-storms. Can you help me with that?
Definitely. Wait for a minute,I will get back to you.
Ok.
Sorry to inform you,no reservation found on your name.
Ok, no problem, Thank you for your service.
Thank you for contacting us. Have a nice day.