Hi.
Hello.
Myself Patricia Edwards.
How may I help you?
I would like to change my flight reservation as I am unwell. Can you please do that for me?
Sure Edwards, I am here to help you. Let me check your reservation status in our database.
Thank you. I will wait for your reply.
Patricia sorry to inform, no reservation is found on your name in our database.
Not an issue, thank you for the information.
You are welcome.