Hello.
Hello, how can I help you today?
My Interview was pre-planned at the last minute, will you please help me to change it as soon as possible?
 Sure, can you please mention your name to check your reservation details in our database?
My name is Angela Lewis.
Thank you. Please wait for a while, let me check your reservation status.
Ok.
Sorry, I did not find any reservation by your name in our database.
That's ok, thank you for the response.
Thanks for reaching us.