Hi.
Hello, how may I oblige you today?
I am Debra Evans. I am trying to cancel my recent reservation because the planned trip got cancelled suddenly due to some financial issues in the family. Can you help me in cancelling the ticket?
Ok, please wait.
Sure.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No issues, thank you for your information.
Your welcome.