Hello.
Hello, how can I aid you for today?
Due to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, I will help you in cancellation of your reservation.
Thank you.
Can you please provide your name to check the active reservation status with your name?
My name is Jonathan Hernandez.
Please wait for sometime, I will get back to you with the information.
Sure, I will wait for your response.
I apologise to say this Jonathan, there are no active reservations under your name in our booking list to cancel.
Ok, not an issue. Thank you for providing information.
You are welcome, thank you for reaching out here. Hope you have a nice day ahead.