Hello. I am Nicholas Baker.
How can I help you today?
Due to an unexpected issues in my office, I need to cancel my ticket. Can you cancel my ticket?
Ok, give me a moment to check with your existing reservation.
Sure.
Nicholas Baker, thank you for waiting patiently. I am so sorry to inform you, there is no reservation found by your name in our data base.
Thank you for checking.
Thank you for consulting with us.