Hello. I am Ruth Nelson.
 Hello, How exactly I can serve you the best today?
I need to cancel my recent reservation due to my manager cancel my leave. Can you please help me in that?
Sure, I will help you with that.
Thank you.
Please wait a while.
Sure.
 Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
That's Ok, it might be cancelled by my manager but he did not informed me yet.
Thank you for reaching us.