Hello.
Hello. How may I help you?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, I am here to help you with that. Can you please tell me your name?
My name is Brian Collins.
Ok, please give me a minute.
Sure, take your own time.
Sorry to intimate you that, there is no active reservation found with your name to cancel.
Ok, not an issue. Thank you for providing information.
My pleasure. Thank you for consulting us.