Hello, I am Amanda Roberts.
Hello Roberts, how may I render you today?
I want to do some modifications in my existing reservation. Can you aid me in amending my reservation?
Sure, I am here to help you. Hold on for a moment. Let me check.
Sure, you can take your time.
Sorry Roberts, there are no flights reserved on your given name.
No issues. I think it may have been cancelled by my assistant, thank you for checking.
Welcome, thank you for choosing us. Have a great day.