Hello.
Hello, do you need any help from us?
I am Deborah Perez. I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, please allow me a moment.
Thank you. I will wait for your response.
Sorry, there is no reservation matching with your name in our portal to cancel.
Oh! It may not be booked properly due to server issues while booking.
Do you need any other help?
No, I don't need any help.
Thank you for consulting us. If any questions arise, please feel free to contact us at any time.