Hello.
Hello, do you need any help from us?
I would like to change my previous travel dates, which is done recently. Can you please help me out?
Sure, could I have your name please?
Thank you for considering my request.
Ok, please allow me a moment.
Myself Christine Nelson.
Sorry, there is no reservation with your name in our portal to make changes further.
That's ok, no problem. Thank you for the information.
You are welcome, have a great day.