Hello.
Hello, How can I assist you?
I just want to cancel my recent reservation, due to heavy rainfall at my destination so, that I am not able to travel. Can you help me with cancellation?
Sure, May I know your name?
Sure, my name is Christine Rodriguez.
Please wait a second.
Sure.
Sorry, No reservation found on your name.
That's Ok, thanks for your help.
Thank you for choosing us.