Hello.
Hello, how may I help you?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, may I know your good name?
Thank you for accepting my request. Myself Gary Thomas.
We are always here to help you. Please, wait a minute.
Ok, I will wait.
Sorry, there was no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.