Hi.
Hello, how may I aid you today?
I would like to cancel my flight reservation as I am unwell, can you please help me out?
Sure, I will help you. Can you please share your good name?
Sure, my name is Nancy Carter.
Please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Not an issue. Anyway, thank you for checking.
Thank you for availing us.