Hello.
Hello, how may I guide you?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, may I know your name to check?
My name is Jessica White.
Please wait for a minute to check your reservation details.
Sure, I will wait for your information.
Thank you for waiting, no reservation found on your name.
Ok, not an issue. Thank you for providing information.
Thank you for reaching us.