Hi.
Hello, how may I assist you for today?
Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?
Sure, may I know your good name for further process?
I made a reservation on this name Robert Thomas.
Ok, please hold on.
Ok.
No reservation found on your name.
Ok, not an issue.
Thank you for choosing us, have a nice day.