Hello.
Hello. What type of help that your are expecting from us?
I have done my booking last month but I have done it with wrong dates. Can you please help me to change my reservation?
Yes, I will definitely help in that one.
Thank you.
Please wait for a while to check it.
Ok, sure.
May I know your name for checking purpose?
Yes, I am Virginia Williams.
Ok, thank you for your information.
Ok.
Sorry, I could not found any previous booking done on your name to change it.
Ok, fine. Thank you for the information.
Thank you for your time in reaching us, have a nice day.