Hello.
Hello.
I am Stephanie Brown.
How may I assist you now?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Stephanie Brown, may I know your desired dates for this journey? Ok, sorry. Let me check with your previous booking.
Sure, take your time.
Sorry to say, there is no active reservation by your name in our data base.
That's ok, thank you for your information.
Thank you for connecting with us.