Hello.
Hello, how can I assist you today?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, may I know your name please?
Thank you for accepting my request, myself John Green.
Ok, please wait for a moment.
Sure, I will wait.
Sorry, there was no reservation found with your given name.
Ok, not an issue. Thank you for your information.
Thank you for opting us.