Hello. Katherine Scott here.
Hello, how can I assist you for the day?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, I am here to help you.
Thank you for considering my request.
Please wait for a moment.
Ok, take your time.
Sorry, we found no reservation on your given name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for reaching us.