Hello.
Hello, how can I guide you today?
I want to change my reservation, can you please help me to change my reservation?
Sure, I will help you with that.
Thank you.
May I know your good name?
My name is Timothy Johnson.
Please wait for a while.
Sure.
Thanks for being patient, there is no active reservation found on your name to change.
Ok, not a problem. Thank you.
Thank you for reaching us, have a nice day.