Hi.
Hello, how can I guide you at present?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, we are here to help you with cancellation.
Thank you.
May I know your good name please?
I am Ashley Wright.
Thanks for providing your name, please wait for sometime and I will check with the previous reservation on your name in our database.
Sure.
Thanks for your time, there was no reservation found on your name to cancel it.
Ok, no issues. Thanks for the information.
Thank you for reaching our service.