Hi.
Hello, how may I best serve you today?
Can you please change my reservation as my plan to attend for art festival got postponed?
Sure, may I know your good name to check the reservation in our date base.
I am Samantha Scott.
Thank you for providing your good name. I regret that there is no reservation found on your name.
It's ok, thank you for the information.
Thank you for contacting our agency.