Hi.
Hello. How may I serve you?
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Sure, I am here to help you with the ticket cancellation. Can you please provide me the name with which you have reserved your previous ticket?
Sure, my name is Timothy Scott.
Ok, please hold on for a minute. I will search your ticket status and let you know.
Ok, I will wait for your response.
Sorry for the trouble which is caused to you, I have not found any reservation on your name to cancel.
Ok, that's fine. Anyways, thank you for your valuable time.
You are welcome. Thank you for choosing our travel agency.