Hello.
Hello. How can I assist you?
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
Sure, I'll help you. Please wait for a while. May I know your good name please?
My previous reservation has done with the name Andrew Phillips.
I found your reservation and I have successfully cancelled it.
Thank you for cancelling my reservation, I appreciate your work.
Thank you for choosing us.