Hi.
Hello. How may I assist you?
I want to change my reservation due to my health issues, can you help me with this?
Sure, I am here to help you with your concern.
Thank you.
May I know your name please to check your reservation status?
Melissa Harris here.
Please wait for a moment.
Sure.
Melissa Harris, no reservation has been found on your name in our database.
That's ok, not a problem. Thank you.
Thank you for approaching us.