Hello.
Hello. How can I help you?
Can you please help me to amend in my existing reservation as I need a direct flight instead of connecting flight?
Sure, please provide me with your name to check your reservation details in our database.
I am Ryan Roberts.
Thank you, please wait for a moment.
Sure.
I am sorry to say you that there is no reservation found under your name in our database.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.