Hello.
Hello. What help you need from us?
I am Mary Collins. I want to cancel my reservation due to some problems, can you help me in that?
Sure, I will help you out. But please confirm that, did you booked your previous ticket under the name Mary Collins?
Yes please, I have booked a my previous on same name only.
Thank you for confirmation Collins, there is no ticket showing on your name to cancel.
Than's ok, thank you fro helping me.
Ok, please recheck once again with your mails. Ticket might have been cancelled previously.
Ok.
Thank you for opting our services.