Hello.
Hello, how can I assist you today?
I want to cancel my recent reservation due to sudden change in my family trip dates. Can you help me with that?
Sure, I am here to help you.
Thank you.
May I know your name for checking the previous reservation?
I am Jerry Brown.
Please wait for a while Jerry.
Sure.
Sorry Jerry Brown, no reservation found on your name in our data list.
Ok, no issues.
Thank you for choosing us, have a nice day.