Hello.
Hello, how may I assist you at this moment?
Please can you help me with the flight ticket cancellation which I had done recently?
Sure, we are here to help you. May I know your name to check your reservation status?
Ok, please check the reservation records for the name Jason Jackson.
Ok, please be on hold for some time.
Ok, please take your own time.
Sorry, we could not find any reservation with your name in our database.
That is ok, thank you for providing the information.
Thank you for choosing us with a query. Have a good day.