Hello.
Hello, how can I aid you?
Can you aid me to cancel my reservation due to emergency?
Sure, can you please let me know your name to check with the status?
Rachel Lewis here.
Please bear with me for 2-3 minutes, while I check with the reservation status.
Ok.
Thank you for waiting, Rachel Lewis. Rachel Lewis, sorry for the inconvenience there is no active reservation found under your name to cancel.
Thanks for the help.
Thank you for reaching us!.