Hello.
Hello, may I know how best I can help you today?
I made a reservation earlier on the name of Jonathan Thompson, but your agent misplaced my origin code. Can you please help me to change my reservation?
Sorry for the inconvenience caused. Please wait for a moment, I will check with the reservation on your name to change it.
Sure, I will wait.
Thanks for your time. We regret that, there was no reservation found on your name.
Ok, Thank you for providing information.
Thank you for consulting our service. Have a nice day.