Hello. I am Alexander Lewis.
Hello, how may I aid you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I am here to help you out. Please allow me a moment to check previous reservation on your name.
Ok, take your own time.
Sorry Alexander Lewis, there is no active reservation on your name in our reservation list.
That's ok. Anyways, thank you.
Thank you for your information.