Hi.
Hello. How can I serve you?
Can you please cancel my reservation due to my bad health?
Sure, We are here to help you.
Thank you.
May I know your name?
Anna Davis here.
Give me a minute.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
That's ok, thank you for checking.
Thank you for reaching us.