Hi.
Hello. What help that you are expecting from my side?
As my exams got postponed I want to change my reservation, can you help me with that?
Sure, our agency can help you with flight ticket change process with free of cost with out any charge.
Ok.
Can I know your name for checking your previous booking?
Samantha Miller here.
Let me check with your details in our portal, please allow me a moment.
Sure, you can have a time.
Thank you for being on hold, I have checked based on your request and I am unable to find your ticket reservation in our data base to change it.
Ok, no problem. Thank you for checking.
My work it to help you and thank you for approaching us.