Hi. Amy Phillips here.
Hello, how may I help you at this moment?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, I will help you. Please wait for a moment.
Ok.
Sorry, there is no reservation existing on your name.
That's ok, thank you for your help.
You are welcome, have a nice day.