Hello.
Hello. How can I help you?
I need to cancel my reservation as I need to stay back in own city due to hails on roads and heavy snow.
Ok.
Would you help me in this?
Sure, I am here to help you.
Thank you.
Please wait. May I know your name?
Please check my reservation on the name of Emma Harris.
Thanks for waiting. There is no reservation your name.
No problem, thanks for your service.
Thank you.