Hi.
Hello, What kind of help are you expecting from our side?
I need to change my current reservation due to urgent meeting, can you help me with that?
Sure, I can change your reservation right now. Before that I need to know your good name please?
I am Eric Perez.
Ok, Please stay online, I will check the previous list and revert to you.
Ok.
We are sorry to say that, there is no active reservation found on your name.
That's ok. Thank you for your service.
Thanks for consulting us, have a great day.