Hi.
Hello. How can I aid you?
I want to change my reservation due to my health issues, can you please help me with this?
Sure, We are here to help you. May I know your name?
I am Richard Rodriguez.
Give me a minute.
Sure, you can.
We didn't  found any reservation by this name.
Ok, I will go with alternate source. Thank you for searching.
Thank you for reaching us.