In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[Q]: customer: Hello, I am Deborah Clark. 
 agent: Hello, how can I help you today? 
 customer: I would like to travel from LGA to attend my business meeting. Could you please help me to book a ticket to SEA? 
 agent: Sure, please share your planned trip dates? 
 customer: My travelling dates will be on 07/12 to 07/14. 
 agent: Ok, any other requirements to be met? 
 customer: I need a connecting flight. 
 agent: Ok, please wait for a while. 
 customer: Ok. 
 agent: Thanks for waiting, we found a direct flight, shall I proceed? 
 customer: No, do not proceed. Thank you for your information. 
 agent: Ok, no issues. Thank you for reaching us.
[A]: no_flight


[Q]: customer: Hello. 
 agent: Hello, how can I guide you today? 
 customer: Can you aid me to book my ticket from IAH to LGA? 
 agent: Surely, I will help you out. 
 customer: Thank you. 
 agent: Kindly, share your planned dates. 
 customer: My trip dates are Sep 20 and Sep 22 respectively. 
 agent: Is there any class preference? 
 customer: I am comfortable with any class. 
 agent: Can I have your name please? 
 customer: Dorothy White here. 
 agent: How many connections you prefer in your journey? 
 customer: I prefer for single connecting flight. 
 agent: Do you have any other concerns? 
 customer: No other concern. 
 agent: Ok, please wait for a couple of minutes. 
 customer: Ok. 
 agent: There is a connecting flight with a fare of 100 found in 1012 American Airline, shall I proceed? 
 customer: Please proceed. 
 agent: Ok, your ticket has been confirmed in economy class. 
 customer: Thank you for the help. 
 agent: Thank you for choosing us.
[A]: book


[Q]: customer: Hello. 
 agent: Hello. How may I assist you? 
 customer: I want to cancel my recent reservation, can you please help me with this? 
 agent: May I know your good name please? 
 customer: I am John Jackson. 
 agent: Please give me a moment. 
 customer: Sure. 
 agent: There is a reservation found with your given name. Shall I proceed with the cancellation? 
 customer: Ok, please cancel my booking. 
 agent: Your ticket has been cancelled. 
 customer: Thank you for your help. 
 agent: Thank you for choosing us.
[A]:
cancel