Hello.
Hello, how can I serve you today?
I would like to cancel my recent reservation due to cancel of my flower festival event at Denver. Could you please help me with the cancellation?
Yes, I am here to help you. Can I know your name to check the reservation list?
I am Karen Moore.
Ok, please wait a while I will get back to you with the current status.
Sure, I will wait for your response.
Thank you for your time, sorry to inform we didn't find any reservation on your name.
No worries, thank you for the information.
Thank you for choosing us, have a nice day.