Hi.
Hello, how may I help you today?
I need to change my existing reservation, Can you please help me with that?
Sure, I will help you with that.
Sure.
Let me know your name to check your reservation?
Stephanie Martin.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no problem. Thanks for your information.
Thank you for choosing us.