Hello. I am Emily Evans.
Hello, May I know, how can I best assist you now?
I would like to change my reservation as I was not feeling well, can you please help me out?
Sure, we are here to help you.
Thank you.
Please wait for a minute.
Sure.
Thanks for waiting, no active reservation was found on your name in the database.
Ok no problem, thank you for your services.
Thank you for availing us.