Hi.
Hello, how can I help you today?
I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates.
Sure, can I have your good name please?
I am Frank Perez.
Please wait for a while, I will check and get back to you.
Ok.
Thanks for your patience, there is no reservation found on your given name.
Fine, thanks for the information.
Thanks for choosing us.