Hello.
Hello, how may I aid you?
I want to cancel my recent reservation, can you please help me out?
Sure, I am here to help you. May I know your good name please?
Sure, my name is Virginia Williams.
Please wait for a minute, I will check the records.
Ok, take your time.
Sorry to inform that, there is no reservation found on your given name.
It's ok, thank you for the information.
Thanks for reaching us, have a nice day.