Hi.
Hello, how may I assist you?
I am Melissa Collins. I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
Sure, I will help you.
Thank you.
Please wait a moment I will check the reservation list.
Ok.
Sorry, there is no reservation on your name.
That's Fine. Thank you.
Thank you.