Hello.
Hello, how may I help you?
I am Rachel Moore, want to travel from OAK to DCA. Can you book my ticket?
May I know your travelling dates?
My travelling dates are from 11/13 to 11/15.
There is a flight available for you in Southwest airline with 1 connection. Shall I proceed?
Please proceed.
Ok, your ticket is booked.
Thank you.
Welcome.