Hello, I am Cynthia Robinson.
Hello, how can I aid you?
My plan to meet a friend was preponed as if now I want to change my existing reservation, Can you help me in doing this?
Sure, Cynthia Robinson, we are happy to help you. Please wait for a couple of minutes.
OK.
Thanks for your patience. Sorry for your inconvenience, no reservation is found based on your specified name.
OK, Thanks for the information.
Thank you for reaching us.