Hello.
Hello. How can I guide you today?
I would like to change my reservation which is under my name. Can you please help me with that?
Sure, I am here to help you with that.
Thank you.
For changing your reservation status, we need to know your name to check your reservation status. Can I know your name to proceed?
My name is Katherine Parker.
Ok, please wait for a while.
Sure, take your time.
We regret to say that, we have not found any active reservation to change your existing reservation.
Ok, no issues. Thank you for checking.
Thank you for reaching us, have a great day.