HI.
Hello,.
I am Melissa Harris.
how can I render you today?
I want to cancel my recent reservation due to sudden change in my trip. Can you help me out with this cancellation?
Sure, we are here to help you. Please, wait for a while.
OK.
Thanks for waiting. There is no reservation found on your name.
That's fine.Thank you for the information.
Thank you for opting us.