Hello. I am Angela Roberts.
Hello Angela.
I have a trip plan, but unfortunately there is a heavy rain fall, due to that reason I want cancel my reservation, can you help me?
Sure, wait a moment to check your previous reservation status.
Ok.
Sorry Angela, there is no reservation found under your name. Do you want to ask us anything else?
It's ok. No thanks.
Thank you for reaching us, have a good day.