Hello.
Hello, how can I serve you?
I have already a reservation to watch a live football event. Due to bad weather match has been postponed. Can you please change my existing reservation?
Sure, can you pleas help me with your name?
Stephanie Clark is my name.
Thank you for your details. Sorry, we did not found reservation on your name.
Not an issue. Thanks for your quick response.
Thank you for reaching us.