Hi.
Hello. How can I assist you?
I want to cancel my recent reservation. Can you help me in that?
Sure, I am here to help you.
Thank you.
Please wait for a while. May I know your name?
Sure, Patrick Miller is my name.
Sorry Patrick Miller, no reservation found on your name in our reservation list.
That's ok, leave it.
Thank you for approaching us, have a nice day.