Hi, I am Amy Allen.
Hello, how can I best assist you now?
Owing an emergence, I want to cancel to recent reservation. Can you please help me with it?
Sure, I can help you in that.
Thank you.
Please wait for a while.
Ok.
Sorry to say that, there is no active reservation found on your name.
Ok, no issues. Thanks for the help.
Thanks for approaching us, have a nice day.