Hello.
Hello, how may I help you?
This is Michael Williams, can you help me to book a flight ticket from IAD to MCO?
Sure, I am here to help you. May I know your travel dates?
My preferable journey dates are May 18 and May 20.
Ok, do you have any requirements?
I would like to depart in the evening.
Ok, please wait for a while.
Sure.
Sorry, there is no flight available on your preferred travel dates.
No problem, thank you for the information.
You are welcome and thank you for choosing us.