Hi.
Hello. How may I assist you?
Actually, I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
Sure, I am here to help you out. May I know your name please?
Sure, my name is Catherine King.
Wait a moment please.
Sure, I will wait.
Catherine King, we haven't found any reservation under your name in our database.
Ok, no problem. Anyways, thank you for your service.
Thank you for choosing us.