Hello.
Hello. How can I help you today?
I want to cancel my reservation because I met with an accident. Can you help me out?
Sure, may I know your name?
Myself Christine Perez.
Ok, please wait for a moment.
Ok.
Sorry Perez, there is no reservation done on your name.
That's ok, no problem. I guess, something went wrong while doing my reservation. Thank you for your help.
Thank you for choosing our agency.