Hello.
Hello, how can I help you today?
I would like to cancel my recent reservation, can you help me in that?
Sure, I am glad to help you. May I know your name please?
Sure, myself Paul Roberts.
Ok, please standby.
Sure, I will wait for your response.
Sorry to say that, no reservation was found on your name to cancel.
That's ok, no problem. Thank you for the information.
Thank you for choosing us.