Hello.
Hello, how can I aid you today?
I want to change my existing reservation due to sudden demise of my grandfather. Can you please help me with this?
Sure, I am here to help you. May I know your name to check with existing reservation?
Myself Anthony Taylor.
I am sorry to say you that there is no reservation found under your name in our database.
Ok, no problem. Thank you for the information.
Thank you for choosing us.