Hello.
Hello. How can I assist you at this moment?
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
Sure, I am happy to help you with that.
My name is Sandra Perez.
Thank you for providing your name. Please wait a  moment to check your reservation status.
Sure, I will wait for you reply.
Sorry Sandra Perez, no reservation has found under your name to cancel.
That's fine, thank you for your service.
Thank you for choosing us, have a good day.