Hi.
Hello. How can I assist you?
I am willing to cancel my reservation as my exams got cancelled due to bad weather. Can you help me with that?
Ok, please wait a moment.
Sure, I will be waiting for your response.
Ok, there is a need to know your name to check.
Ok, my name is Catherine Parker.
Sorry, there is no reservation been found on the name you have asked to check.
No issues with that one, thank you for your help.
Thank you for availing our service.