Hi.
Hello, how can I assist you?
I need to amend my reservation due to some issues, can you help me out?
Sure, I am here to help you. Please provide your name.
Thank you and myself Andrew Robinson.
Ok, please wait for a moment.
Sure.
Thank you for your patience, we did not find any reservation on your name to amend it.
That's ok, not an issue. Thank you.
Thank you for choosing us.