Hi.
Hello, how can I help you today?
I would like to change my reservation due to post pone of my sister's engagement. Please help me with it.
Sure, kindly mention your name?
Reservation was done by the name Melissa Brown.
Ok, please wait a moment.
Sure.
Sorry to say, no reservation found with your name.
Fine, thanks for your information.
Thanks for reaching us, have a good day.