Hello.
Hello, how can I aid you?
Can you help me to change my reservation?
Sure, I can help you with that. May I know your good name please?
I am Daniel Robinson.
Ok, please wait while I'll check your reservation status.
Sure.
Daniel Robinson, there is no active reservation found under your name to do changes in that.
No problem, thank you for checking.
Thank you for choosing us, have a nice day.