Hello.
Hello. How may I help you?
I am trying to change my reservation, because my examinations are postponed and scheduled at my planned travel dates, so I need to change my travel dates. Could you help me?
Sure, can I have your name, so that I will check the reservation in our database.
I have reserved my past ticket with name Sandra Taylor.
Sorry Taylor, no reservation found on your name.
It's ok, no issues.
Do you want any other help?
No, anyways thank you for your information.
Thank you for consulting us.