Hello.
Hello. How can I aid you today?
I need to cancel my reservation due to my parents are not allowing me to enjoy my trip so please help me with cancelling my reservation.
I am happy to help you with that.
Thank you.
Can you please give me a  minute.
Sure.
May I know your name please?
Sure, please check the reservation with the name of Nicholas Young.
Sorry to say that there is no reservation found.
Oh! May be booking is not done properly earlier.
Thank you for reaching us.