Hello.
Hello, how can I support you?
Can you aid me change my reservation due to an emergency?
Sure, I will help you with that. May I know your good name?
Nancy Nelson here.
Please wait for a moment, while I check for the reservation.
Ok.
Thank you for waiting, sorry there is no reservation found on your name is our system data.
no issue. Thank you.
Thank you for reaching us, we hope see you again.