Hello.
Hello. How may I aid you?
I want to cancel my reservation due to heavy rains at my destination place, so please cancel it.
Sure, I am here to help you.
Thank you.
May I know your name please to check your reservation status?
Sure, I am David Clark.
Please wait a moment.
Sure.
David Clark, no reservation has been found on your name in our records.
No worries, thank you.
Thank you for approaching us.