Hello.
Hello. How can I aid you?
Owing to an emergency, I want to change my existing reservation. Can you please help me out with it?
Please provide me the name to check for the status.
My name is Patricia Taylor.
Can you please wait for a moment?
Ok, sure. I will wait.
Thank you for waiting.
Ok.
Sorry, we hardly tried to find your reservation but no reservation has been found with your name in our database to amend it.
Ok, not a problem. Thanks for the information.
Thank you for reaching us.