Hello.
Hello, how may I assist you?
I would like to spend some more days with my brother, so I just want to cancel my recent reservation. Please help me out.
Sure, I am happy to help you. May I know your name please?
My name is Gary Parker.
Ok Gary, hold on for a moment. Let me check.
Sure, take your time.
Sorry Gary, there are no flights reserved on your name.
Ok, no problem, thank you for your information.
It's my job Gary. Thank you for choosing us. Have a good day.