Hi.
Hello. How may I help you today?
I am Charles Robinson. I am planning to change my reservation to another destination, so can you help me to change my reservation?
Sure Charles Robinson, I will help you with that Changing. Please hold for a moment, let me check your previous reservation status.
Ok.
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
That's ok, thank you.
You are welcome, thank you for contacting us.