Hello.
Hello, how may I assist you?
Actually my exam is postponed so that I want to cancel my recent reservation, could you help me?
Sure, may I know your name please?
Yes, I am Jerry Brown.
Ok Jerry, please wait for a moment to check.
Ok, sure.
Sorry Jerry, there is no reservation found as per your name.
Ok, thank you for your help.
Thank you, for contacting us.