Hello.
Hello, How may I help you today?
I am planning to enjoy with my family to celebrate new year. Can You help me to do the reservation?
Sure, May I know your good name please?
Melissa Hill.
Thanks for providing your name. Can you provide your full journey details please?
Sure. I would like to fly from CLT to ATL. Dates are 01/16 and 01/18.
Ok, please hold on for a minute, I will check and let you know.
Ok.
Thanks for holding on. Unfortunately, there is no flight available for your journey.
No problem, Thank you.
Have a pleasant day.