Hello.
Hello, how may I aid you?
I am Shirley Martinez. Can you help me to book a flight ticket from DC - IAH to AZ - PHX?
Sure, I am here you out. Please provide me your trip dates.
Ok, my travel dates are 02/13 and 02/15 respectively.
Sorry Martinez, there is no flight in your route.
That's ok, thank you for assisting me.
Thank you for reaching us.