Hi.
Hello, how may I assist you now?
Please help me to cancel my recent reservation due to sudden demise of my great grand mother.
Sure, I will help you with cancellation.
Thank you.
May I know your good name?
I am Christoper Perez.
Please wait for a while.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No issues, thank you for checking.
Thank you for visiting us.