Hello.
Hello. How can I help you?
I am Shirley Williams.
Glad to meet you Shirley Williams.
I got a chance in India idol but unfortunately I didn't get a chance in final.So, now I'm not going to Chicago where this event will be held. So, can you help me to cancel my ticket?
Sure, I will help you with it.
Ok fine.
There is no reservation with your details.
It's ok. Thanks for checking.
Thank you for approaching us. Have a nice day.