Hi.
Hello. How can I help you?
As my friends has changed our trip dates, I want your help to change my recent reservation. Can you please help me with that?
Ok, let me know your name for checking?
Sure, please search for the reservation with the name of Donald Thompson.
Give me a moment to check please.
Sure.
Donald Thompson, no reservation found by your name. Sorry.
That's ok, may be I have done a wrong booking. Thank you anyways.
Thank you for reaching our services, have a nice day.