Hello.
Hello, how may I help you?
I would like to travel from PHX to DCA, could you help me out?
Sure, I will help you. Could you please provide me your travel dates?
My preferable dates are from 09/16 to 09/18.
Ok, please wait for a while. Can you please help me with your name?
My name is Emma Smith.
Emma, there is no flight available on your preferred dates.
That's ok.
You are welcome and thank you for choosing us.