Hello.
Hello, how may I help you at present?
I want to cancel my recent reservation due to sudden demise of my granny. Can you help me with that?
Sorry, I can help you with that. May I know your name to check your reservation?
William Rodriguez is my name.
Ok, please wait a moment.
Sure.
Sorry, there is no reservation found on your name.
No issues.
Thank you for opting us.