Hi.
Hello.
I am Patricia Anderson.
How may I assist you?
I need to amend my reservation, can you help me?
Sure, I will help you. Please wait, let me check your reservation status in our database.
Sure, take your own time.
Sorry Patricia, I did not find any reservation under your name in our database.
That's ok, no problem. Thank you.
You are welcome and thank you for choosing us.