Hello, I am Christopher White.
Hello, how may I render you today?
I want to cancel my ticket due to an emergency. Can you help me?
Sure, I am here to help you. Hold on for a moment. Let me check.
Yes, you can take your time.
Sorry White, there are no flights reserved on your given name.
No issues. Thank you for checking.
Welcome, thank you for choosing us. Have a great day White.