Hello.
Hello, how can I help you?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I am here to help you with your concern. May I know your name to check with the reservation status?
Thank you. My name is Benjamin Phillips.
Please allow me 2-3 minutes while I check with the reservation status.
Sure.
Thank you for waiting, Benjamin Phillips. Sorry, there is no active reservation found under your name to cancel.
Thank you for your help.
Thank you for reaching us.