Hello, Rachel Evans here.
Hello. Evans, how can I help you today?
Me and my friends have planned a trip in this winter season and they reserved our ticket's , but, due to my semester exams I am unable to go with them, can you cancel my ticket?
Sure. But I did not found any reservations with your name. Anything else to help you.
That's ok, thank you for clarifying me.
Thank you for reaching us.
No more concerns.
Have a great day.