Hello.
Hello. May I know how best I can help you today?
My holiday trip got cancelled due to heavy rainfall at my destination, can you please cancel my reservation?
Sure, I'll try to help you in cancellation.
Thank you.
Kindly share your name to check the reservation status.
I am Donald Clark.
Please wait a moment.
Ok.
Thank you for waiting, no reservation was found on your name in our database.
Ok, no problem. Thank you.
Thank you for approaching us.