Hi.
Hello.
I am Edwards Gonzalez.
How may I aid you Edwards?
I had recently book a flight ticket to Washington to watch the cricket match, but it was cancelled due to some weather issues. Can you help me out?
Yes, I am glad to help you.
Good to hear that from you.
Please hold on for a moment, I will be back with the status of your reservation.
Sure, take your time.
Sorry to inform you, there is no reservation found with your name in our records.
That is fine, not an issue.
Thank you to approach us.
Thank you for your help.
It's my pleasure.