Hi.
Hello. How may I aid you today?
Please help me to cancel my recent reservation.
Sure, I will help you with that.
Thank you.
May I know your name to check your previous reservation?
Michael Johnson.
Please be on hold.
Sure.
We regret to inform you that, there is no reservation found on your name in our reservation list.
Thank you for your information.
Thank you for approaching us, have a great day.