Hi.
Hello, how may I lend a hand to?
I need to change my existing reservation as my trip got postponed, Can you please help me with that?
Sure, I am here to help you for this. Could you please mention your name?
Kevin Williams here.
Please wait for a while, let me check your reservation status in our records.
Sure.
Sorry for inconvenience, no reservation is found with your criteria.
Ok, no problem. Thanks for your information.
Thank you very much for contacting our agency.