Hello.
Hello, how may I aid you today from my end?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I am here to help you out. Please provide me your name.
My reservation was done under the name Rachel Clark.
Sorry, there is no active reservation on your name in our database.
Ok, not an issue. Anyways, thank you for the information.
Rachel Clark, thank you for reaching us.