Hello.
Hello, welcome to our ABC travelling agency. How may I assist you?
I need to change my reservation which I have done earlier to reach Wander law but unfortunately it has closed due to heavy rains. Can you help me?
Sure, could you please mention your name for this process?
My name is Raymond Gonzalez.
Raymond, please wait for a moment.
Ok.
Sorry Raymond, there is no reservation found on your name to change your reservation.
It's ok, no problem. Thank you for your information.
Thank you for your assistance.