Hello, I am Joshua White.
Hello White, how may I oblige you today?
I want to cancel my trip due to financial issues going on in my family. Can you aid me in cancelling my ticket?
Sure, we are mirthful to help you.
Thank you. I have one doubt, how many days it takes to refund my money back if my ticket is been cancelled?
Yes White, it will take 3 to 4 working days.
Ok, fine. Please search for my reservation in your records and cancel it.
Sure, may I know on whose name the ticket has been booked formerly?
Formerly, I have booked the ticket with my name itself.
Ok White, hold on for a moment. Let me check in our records. Sorry White, there are no flight ticket has been reserved on your given name.
Sure, take your time. I will wait for your response. No issues. Thank you for checking.
Welcome, thank you for choosing us. Have a great day.