Hi.
Hello. How can I assist you today?
I am Donna Martinez, as my exams got cancelled because of the bad weather in the destination location. Can you please help me out in cancellation of my flight ticket?
Sure, I will help you to cancel your reservation.
Thanks for accepting my request.
Please hold on for a while.
Ok, have your time.
Sorry, no reservation found on your name to cancel your ticket.
It's ok, it might not be booked properly at the time of booking. Anyway thank you for the information.
Thank you for approaching us.