Hi.
Hello, how can I serve you now?
I want to change my flight reservation as I am sick, can you please help me to change my reservation?
Sure, I will help you with that.
Thank you.
Please mention your good name?
I am Samantha Thomas.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Sad to hear that, thank you for checking.
Thank you for visiting us, we hope see you again.