Hi.
Hello, how may I support you for the day?
I would like to change my reservation due to postpone of my sister's engagement, please help me with it.
Sure, can you please provide your name to check the reservation status?
I am Barbara Moore.
Thank you for providing your name, please wait for a while.
Ok.
Sorry to inform you, there is no reservation found with your name in our records.
Fine, thanks for the information.
Thank you for availing us.