Hello.
Hello. How can I assist you?
I want to change my existing reservation, due to my exams has been postponed. Can you aid me to change my reservation?
Sure, can you please let me know your name? So that I can check your reservation status.
Sure, my name is Emily Evans.
Ok, please be on hold.
Sure.
Emily, there is no reservation found under your name to do changes in it.
Ok, thanks for your help.
Thank you for choosing us.