Hello.
Hello. How can I assist you today?
I want to cancel my recent reservation, can you please help me out?
Sure, may I know your name to check for the previous reservation?
Sure, my name is Rachel Carter.
Please allow me a moment.
Ok, take your time.
There is no reservation found under your name in our data base.
It's ok, thank you for the information.
Thank you for contacting us.