Hi.
Hello, how can I be your helping hand today?
Owing to an emergency, I want to change my existing reservation.
Sure, I am here to help you to change it. Can I have your good name please?
Sure, Cynthia Adams here.
Ok, please wait for a while.
Sure.
Thanks for waiting, there was no reservation found on your name to change it.
Ok, no issues. Thank you for your information.
Thank you for reaching us.