Hello.
Hello.
I am Joseph Evans.
How can I assist you today?
Can you please change my existing reservation as my plan to attend for film festival got postponed?
Sure, please allow me a moment to check for the previous reservation.
Ok, take your time.
Joseph Evans, there is no reservation found under your name.
It's ok, no problem. Thank you for your response.
You are welcome. Thank you for reaching us.