Hello.
Hello, how may I help you today?
I want to cancel my reservation, so please help me in the cancellation.
Sure, I am here to help you with cancellation. Can I have your good name please?
Myself Karen Lee.
Ok, please wait for a while.
Ok.
Sorry to say that, there was no reservation found on your name to cancel it.
Not an issue. Thank you.
Thank you for availing us.