Hello.
Hello. How may I guide you today?
I need to cancel my recent reservation due to some issues, can you help me in doing that?
Sure, I will help you with that. Can I know your name to check your previous reservation?
I am Anna Adams.
Please be on hold.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
Ok, no issues. Thank you for the information.
Thank you for reaching us, hope you have a great day.