Hello.
Hello, how may I assist you?
Due to my health problem I want to change my reservation, can you please help me that?
Sure, I am here to help you.
Thank you.
May I know your good name please?
My name is Samuel King.
Please wait for a while.
Ok.
Thanks for your details, there is no reservation found in your name.
Ok, no problem. Thank you.
Thank you for reaching us.