Hello.
Hello. How can I aid you today?
I want to cancel my recent reservation, due to some family problems. Can you please help me with this?
Sure, I am here to help you. Hold on for a moment. Let me check.
Thank you. Ok.
May I know on whose name the ticket has been reserved?
I am Amanda Lee.
Sorry Lee, there are no flights reserved on your given name.
Ok, no problem. Thank you.
Welcome, thank you for choosing us. Have a great day.