Hello.
Hello, how can I aid you today?
Patrick Nelson here. Due to sudden changes, my exams has been postponed. Can you please help me to change my reservation?
Sure, we are here to help you to change it.
Ok.
Please wait for a couple of minutes.
Ok.
Thanks for your time, there was no reservation found on your specified name.
Not an issue, thank you.
Thank you for choosing our service.