Hello.
Hello, what can I do for you?
Can you please help me to change my friend's recent reservation. Because he had changed the plan of the trip.
Sure, may I know your name please?
His name is Anna Gonzalez.
Thank you for helping me by providing the name. Could you wait for a moment?
Its my pleasure. Sure.
Anna, I am sorry there is no reservation with your details.
Its ok, thank you for your service.
You are welcome.