Hello.
Hello. How can I aid you today?
Can you please change my existing reservation as my plan to attend a music festival got postponed?
Ok, I am here to help you with that.
Thank you.
May I know your name?
I am Donna Young.
Please wait for a minute.
Sure.
Sorry to inform you that, there is no reservation found on your name in our database.
Ok, not an isssue. Thank you.
Thank you for consulting us.