Hello.
Hello, how can I help you?
As my manager did not approve my leave, I would like to change my recent reservatiion. Can you aid me with this?
Sure, can you provide me your name please?
Myself Janet Lopez.
Give me a moment.
Sure, take your time.
 Janet Lopez. I regret to inform that there is no reservation by your name.
That's ok, thank you for checking.
Thank  you for reaching us.