Hello.
Hello, how may I help you today?
I need to change my recent existing reservation due to postpone of my document verification in office, so could you please help me with changing?
Sure, I will help you with that.
Thank you.
May I know your good name?
My name is Ashley Taylor.
Please wait for a moment.
Ok.
Thank you for waiting, there is no reservation found on your name in our system data.
No problem, thank you.
Thank you for reaching us, have a nice day.