Hi.
Hello, how may I serve you at this moment?
This is Mark Lopez. I would like to change my existing reservation, due to rainfall my food festival has been postponed. Can you please help me in changing?
Sure, we are here to help you.
Thank you.
Please wait for a while.
Sure.
Sorry we did not find any reservation against your name in our database.
Ok, not an issue. Thank you.
Thank you for choosing us.