Hello.
Hello, how may I be at your service today?
Can you aid me to cancel my reservation due to emergency?
May I know your name please to check the status of your reservation?
Scott Walker here.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure.
Sorry, there is no reservation matching with your name in our portal.
Thank you for the help.
Thank you for reaching us.