Hello. My name is Jessica Lee.
Hello, how may I help you now?
I want to cancel my reservation, can you please help?
Sure, I will help you with cancellation.
Thank you.
Please wait for a moment, while I search for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No problem, thank you.
Thank you for visiting us, we hope see you again.