Hello.
Hello.
I am Nicole Johnson.
How can I help you?
I would like to cancel my reservation as I got hospitalised, can you please help me out?
Sure, I am glad to help you with cancelling the ticket.
Thank you.
Can you please give me a minute to check the ticket status?
Sure, take your time.
Sorry to inform you that, there is no reservation found under your name in our database.
Ok no problem, thank you for your services.
You are welcome. Thank you for consulting us.