Hello.
Hello, can you please tell me how can I assist you?
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
Ok, I will help you in searching your reservation. Meanwhile can you please tell me your name?
Thank you, my reservation is on the name of Daniel Jackson.
Sorry, no reservation found on your name to change.
No problem, thank you for your information.
Thank you for choosing us.