Hi.
Hello.
I am Robert Smith.
How can I aid you?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, please allow me a moment to check for the status.
Sure.
Thank you for waiting.
Ok.
Sorry to say, there is no active reservation have been found under your name in our database to cancel it.
No issues, Thanks for the information.
Thank you for reaching us.