Hello, I am Catherine Davis.
Hello, how may I help you?
Due to the bad weather, match has been abonded. Can you please help me out in cancel my recent reservation?
Sure, please wait for a while. I will cancel it and let you know.
OK.
Thank you for waiting, no reservation found with your name to cancel the reservation.
OK, no problem. Thanks for the help.
Thank you for approaching our agency, have a nice day.