Hello.
Hello, how may I aid you?
Due to some emergency I need to change my existing reservation. Can you help me in changing my reservation?
Sure, we are here to assist you.
Thank you.
Please provide your name to proceed further.
I am Joshua Williams.
Ok, please wait for a while.
Sure.
Thank you for being patient, There was no reservation found on your given name to change it.
No problem. Thank you for the information.
Thank you for approaching us.