Hello.
Hello. How can I aid you?
I am Brandon Phillips, want to cancel my recent reservation due to some health issue. Please help me out with that.
Sure, I will help you in cancelling your reservation.
Thank you.
Please allow me a moment to check for your previous reservation status is whether active or not?
Sure.
Sorry Phillips, there is no active reservation have been found under your name in our database to cancel it.
It's ok, thank you.
Thank you for reaching us.