Hello.
Hello.
I am Samuel Taylor. As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you help me?
Sure, I will help you with that.
Thanks.
Please wait. I will get back to you.
Sure.
Sorry Samuel, no reservation found on your name in our website.
That's fine. Anyway, thank you for your help.
My pleasure, have a nice day.