Hello.
Hello, how may I serve you today?
I would like to cancel my reservation due to heavy rainfall at my destination location, can you please help me out with that?
Sure, I will help you with cancellation.
Thank you for accepting my request.
May I know your name?
Myself John Miller.
Please wait for a moment.
Sure, take your time.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
That's ok, no problem. Anyway thank you for checking out.
Thank you for visiting us.