Hello.
Hello.
Myself Christine Smith.
How can I aid you Smith?
I have to cancel my reservation as I cannot travel because I met with an accident. Could you please do that for me?
Sure, I will do that for you. Let me check your reservation status.
Ok, I will wait for your response.
Smith, I did not find any reservation under your name in our database.
Not an issue, anyway thank you very much for checking.
You are welcome and thank you for contacting us.