Hello,.
Hello, how may I assist you today?
Due to hurricanes at my destination point, I would like to change my existing reservation.
Ok, I will help you. To check your reservation status, may I know your name?
I am Joshua Jones.
I found your reservation, may I know your new airport codes?
My new airport codes are from HOU to CLT.
Can you please share your travelling dates?
My travelling dates are from 07/02 to 07/04.
Ok, wait for a moment please.
Sure.
I found a flight that UA airline with connection 1 as per your details, can I proceed to booking?
Do not proceed, I need a direct flight.
Sure, I direct flight available. Can I proceed?
Please proceed.
Your ticket is confirmed with flight number 1001.
Thank you.
My pleasure, have a nice trip.