Hello. I am Charles Robinson.
Hello, how can I help you?
As my exam scheduled has been postponed, I would like to change my existing reservation. Could you help me in changing my existing reservation?
Sure, I am blissful to help you. Please wait for a moment.
Ok.
Thank you for waiting, we are sorry to say that no reservation was found in our database on your name.
Ok, no issues.
Thank you very much for connecting with us.