Hello.
Hello, how may I aid you today?
I would like to change my reservation as I am leaving for hometown, can you please help me out?
Sure, I am here to help you. May I know your good name please.
Samantha Adams here.
Please wait for a moment.
Sure.
I have found your resrvation, can you please share your new airport codes?
I am travelling from MCO to DCA.
Ok, may I know on which dates you are willing to travel?
I am travelling on these dates Dec 29th and 31st.
Is there any specific airline preference for you?
I prefer normal-cost airline.
Do you have any other specifications please?
I prefer return time in the afternoon.
Sorry Adams, there is no flight available as per your requirements.
Ok no problem, thank you for your services.
You are welcome.