Hello.
Hello, how can I help you today?
I booked a reservation to visit Comic con at New York, but due to my bad heath I am unable to visit there. Can you cancel my ticket?
Sure, can I have your name please?
My name is Robert Baker.
Ok, please wait I will get back to you.
Sure.
Thanks for waiting, no flight reservation found on your name.
Ok, thanks for the information.
Thanks for choosing us.