Hello.
Hello. How may I assist you today?
Actually, I want to cancel my reservation which is done recently due to heavy floods, can you please help me?
Ok, please wait for a moment. May I know your good name please?
Sure, I will wait. Sure, my name is Jonathan Green.
Jonathan Green, there is no flight reservation found by your name.
Ok, no problem.
Thank you for choosing our services, have a nice day.