Hi.
Hello. How can I assist you?
Owing to an emergency, I want to cancel my reservation. Can you help me out?
Sure, I will help you. Please share on whose name did you reserved the previous reservation?
Sure, my name is Carolyn Jackson.
Please wait a while, I will check and inform you.
Ok.
I have checked the reservation on your name, but there is no reservation on your name in our database.
That's ok, thank you.
Thank you for opting us. have a nice day.