Hi.
Hello, how may I help you now?
I want to cancel my reservation as my match got cancelled due to bad weather. Can you help me with it?
Sure, I will help you to cancel your ticket. May I know your good name?
Benjamin Lee is my name.
Please wait for a moment.
Ok.
Thank you for waiting, sorry there is no reservation found on your name.
It's ok, thank you for the response.
Thank you for reaching us.