Hello.
Hello, what can I assist you from our service?
Last night my house got burgled, so I can not able to my company's meeting.
So, sad to hear.
Could you please help me in cancelling my recent reservation?
Sure, I am glad to help you. Can you help me by providing your name?
Please check my ticket on name James White.
Sure, give me a second I will check your previous reservation.
Ok.
I couldn't find any previous reservation on the name which you have mentioned.
Thank you for your information.
Most welcome.