Hello.
Hello.
I am Ashley Phillips.
Phillips, how can I render you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I am here to help you. Hold on for a moment. Let me check.
Sure, take your time.
Sorry Ashley, there are no flights have been reserved on your given name.
That's ok, not an issue. Anyways, thank you for the information.
Welcome, thank you for choosing us. Have a great day.