Hello, I am Timothy Jackson.
Hello. How may I oblige you today?
I am suffering from typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help me in cancelling the ticket?
One moment please, let me check your reservation details and get back to you.
Sure.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem. Thank you for your information.
Thank you for connecting with us.