Hello.
Hello, how can I help you?
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me with cancellation?
Sure, I am here to help you for this. May I know your name please?
Pamela Hall is my name.
Just a moment, let me check your reservation status in our records.
Sure.
Sorry for inconvenience, no reservation is found under your name.
Ok, thanks for your help.
Thank you very much for approaching our agency.