Hi.
Hello, how may I guide you?
Can you help me to modify my reservation as my destination location got changed to AUS?
Sure, may I know your good name please?
My name is Barbara Hall.
Ok, please wait for a moment.
Sure, I will wait for your response.
I have found a reservation on your name, can you please share your airport codes?
Good to hear, my airport codes are CLT and AUS.
May I know your planned travel dates please?
Sure, my planned dates are 11/19 and 11/21.
There is a flight available on your requested dates from Southwest airlines with 1 connection.Shall I confirm your booking?
Yes, please confirm my booking.
Your ticket is booked with flight 1001.
Thank you for booking my flight ticket in the flight 1001.
You are welcome.