Hello. I am Alexander Carter.
Hello, how may I help you?
I would like to change my existing reservation, due to postpone of my exams. Could you please avail me in changing?
Sure, I will help you with that. Please wait for a minute.
Sure.
Thank you for waiting, there is no reservation found on your name.
Ok, no worries at all. Thank you for your information.
Thank you for connecting with us.