Hello.
Hello. How can I aid you now?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I am here to help you.
Thank you for your response.
May I know your name to check your reservation status?
Sure, my name is Sharon Young.
We have found a reservation on your name in our records, shall I proceed by cancelling?
Please cancel.
Your reservation has been cancelled successfully.
Thank you for your help.
My pleasure.