Hello.
Hello, how may I assist you?
Katherine Davis here.
Glad to meet you Davis.
I would like to cancel my recent reservation, can you help me with this?
Sure, hold on for a moment. Let me check.
Sure, take your own time.
Sorry Davis, there are no flights available on your given name.
It's ok, thanks for your information.
Welcome, thank you for choosing us. Have a great day.