Hello.
Hello, how can I help you?
Would it be possible to cancel my reservation, which I have done with my name?
Sure, may I know your name to check your details?
My name is Mary Martinez.
Please wait a moment.
Sure.
Mary Martinez, we are glad to inform you that there is a reservation found on your name. Shall I cancel it?
Please go ahead and cancel it.
Your booking has been cancelled successfully.
Thank you for your help.
Thank you for contacting us.