Hello.
Hello. How may I guide you today?
I need to change my reservation due to my planned event got postponed so please help me with changing my reservation.
I am happy to help you with that.
Thank you.
May I know your name please?
Sure, myself Ronald Williams.
Please wait for a minute.
Sure, take your time.
I am sorry to say that there is no reservation found.
Oh! It may not be booked properly.
Thank you for contacting us.