Hi.
Hello, how can I help you today?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, can I have your name please?
Karen Moore here.
Ok, please hold on a moment.
Ok.
Thanks for holding on, there is no active reservation on your given name.
That's ok, thank you for your help.
Thank you for reaching us.