Hi.
Hello. How can I aid you?
I am Linda Collins. I need to change my existing reservation as my exams got postponed, Can you please help me with that?
Sure, please allow me a moment to check for your status.
Sure.
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to amend it.
Ok, no problem. Thanks for your information.
Thank you for reaching us.