Hello.
Hello. How can I help you?
I would like to change my reservation which is under my name. Can you please help me with that?
Sure, I am here to help you with that, can I know your good name to proceed further?
My name is Jacob Lee.
Thank you. Please wait for a while, let me check your reservation status.
Sure, take your time.
We are regret to inform you that there is no active reservation on your name in our data.
Ok, no issues. Thank you for checking.
Thank you for choosing us.