Hello.
Hello.
 I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please change my reservation?
How can I help you today? Sure.can I have your name please?
My name is Gary Evans.
Ok, please wait for a while.
Sure, take your own time.
Thanks for waiting, there is no active reservation on your given name.
That's ok, thank you for your information.
Thank you for reaching us.