Hi.
Hello, how can I assist you today?
I am suffering from fever from last 3 days so, I am not able to travel as of now. So, I request you to please change my reservation to next week?
Sure, may I know your good name?
My name is Amanda Walker.
Please wait for a moment.
OK.
Sorry to say that, no reservation was found with your good name.
Ok, no issues in that. Leave it.
Thank you for reaching us.