Hello.
Hello, how may I assist you today?
Due to some urgent business meeting, I am willing to change my existing reservation. Can you please help me for this?
Sure, may I know your name?
Myself Brenda Clark.
Wait a minute.
Sure, I will wait for your response.
There was no reservation found on your name.
Not a big deal, anyhow thank you very much for your service.
Thank you for choosing us.