Hello.
Hello.
Deborah Lee here.
 Deborah Lee, how may I help you?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, let me check with your details, please wait.
Ok, I will wait.
Thank you for waiting and there is no booking status found in our previous ticket booking list to cancel your ticket.
Anyway, thanks for the information.
It's my pleasure and thank you for reaching us.