Hello.
Hello. How can I aid you today?
I want to change my existing reservation due to some issues, can you please help me with that?
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
Sure, I am Steven Miller.
Sorry Steven Miller, there are no flights reserved on your given name formerly.
Ok, not an issue. Thank you for your information.
Welcome, thank you for choosing us. Have a great day.