Hello.
Hello.
Carol Lopez here.
How can I assist you Carol Lopez?
I want to change my reservation, due to some health issue. Can you please help me?
Sure, I will help you with this.
Thank you.
Give me a moment please, let me check the database and get back to you.
Ok.
Carol Lopez, there is no active reservation found with your name in our database.
It's ok, thank you for checking.
Thank you for contacting us.