Hi.
Hello, how can I assist you?
 Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
I am here to help you with that. To check with the reservation status, can you please help me with your name?
Sure, Samuel Rodriguez here.
Thank you for sharing your name, Samuel Rodriguez. Please allow me few minutes while I check with the reservation status.
Sure.
Samuel Rodriguez, we regret to inform that there is no active reservation found under your name to cancel.
Ok, no issues, thank you.
Thank you for opting us.