Hello.
Hello. How can I aid you at this moment?
I want to cancel my recent reservation, due to some health issue. Can you help me?
Sure, I will help you with that. May I know your name for further process?
Thank you. I am Donald Parker.
Ok, please wait a moment.
Sure.
There is no previous reservation available under your name.
Ok, not an problem. Thank you for your information.
Thank you for reaching us.