Hello.
Hello. How can I assist you at this moment?
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
Sure, I am here to help you with that.
Thanks.
Can I have your name please for checking your reservation?
Sure, my name is Margaret Miller.
Ok, please wait a moment to check your reservation.
Ok.
Yes, I have found your reservation and successfully cancelled.
Thank you for your help.
Thank you for choosing us.