Hi.
Hello, how may I support you today?
As I am suddenly fallen sick due to bad weather I would like to change my recent reservation. Can you help me with changing your reservation?
Sure. Can you provide me your name to proceed further?
Daniel Taylor is my name.
Please wait a moment.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, no issues.
Thank you for availing us.