Hello.
Hello.
I am Joseph Perez.
How can I assist you today?
In the past week I had booked a ticket, but due to health issues, I would like to cancel it, can you help in that?
Sure, I will definitely help you with that. Please give me a moment.
Sure, take your time.
Thank you for waiting. Your reservation is successfully cancelled.
Ok, thank you for cancelling my booking.
It's my pleasure, have a great day.