Hello.
Hello.
Nancy Hernandez here.
How can I help you today?
Due to sudden work, I need to change my reservation.
Ok.
Can you please help me with it?
Sure, I am here to help you. Give me a minute to check the reservation on your name.
Ok.
I am happy to inform you that, we found a reservation on your name. Can you please share your new journey dates?
My travelling dates will be on 01/25 to 01/27.
Let me know your source and destination airport codes?
My journey starts from SFO to EWR.
Please, standby.
Ok.
Thanks for your time, there is a connecting flight of Southwest airline available with fare 100 in economy class. May I proceed with booking?
You can proceed to booking.
Your reservation has been successfully changed and confirmed with flight umber 1011.
Thank you for your help.
Thank you for opting us.