Hi.
Hello, how can I help you now?
I am Larry Taylor. I want to change my existing reservation because my convocation dates have been postponed. Can you help me out?
Sure, I will help with that.
Ok.
Please wait for a moment, while I check for the reservation.
Take your time.
Thanks for waiting, Sorry to inform you there is no any reservation found on your name.
Not an issue. Thank you for kind information.
Thank you, have a nice day.