Hi.
Hello, how may I aid you for the day?
My cricket match has been postponed, can you please help me in changing the reservation?
Sure, I will help you with that.
Thank you for considering my request.
May I know the name on which the ticket has been reserved?
Ticket has been reserved on the name of Jeffrey Parker.
Ok, please wait a minute.
Ok.
Sorry, there is no active reservation found on your name.
Ok, no problem. Thank you for your quick response.
Thank you for availing us.