Hi.
Hello, may I know how best I can help you today?
I am James Adams, can you help me to book a flight from EWR to CLT?
May I know on what dates would you like to travel?
My travelling dates are June 03 and 05.
Do you require any stopovers in your journey?
I need connecting flight.
Do you have any other requirements?
I want morning flight for both depart and return dates.
 Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
No issues, thank you for your time.
Thank you.