Hello.
Hello,. How can I render you today?
 I want to cancel my reservation as my adventure trip got cancelled, please help me.
Sure, we are here to help you. Let me know your name for checking the reservation.
Sure, my name is Jerry Hernandez.
Thanks for your name, please wait for a while.
Sure.
Thanks for your time, we found a reservation with your name in our database. Shall I proceed for cancellation?
Sure.
Your ticket has been cancelled.
Thank you.
Thank you for opting us, have a nice day.