Hello.
Hello, how can I guide you for today?
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
I will help you with that.
Thank you for the response.
May I know your name?
My name is Patricia Smith.
Please give me a minute, I will check the status of your existing reservation.
Ok, sure. I will wait for your response.
Sorry, there is no reservation found under your name in our database.
Ok, not an issue. Anyways, thank you for the information.
Thank you for contacting us, have a nice day.