Hello.
Hello. How can I help you?
Can you please help me to change me existing reservation which I have done with my name?
Sure, I am here to help you. May I know your name please?
Thank you. My name is Robert Thompson.
OK, please wait a minute.
Sure.
Thank you for waiting, sorry no reservation found on your name.
Never mind, thank you for the information.
Thank you for reaching us, have a good day.