Hello.
Hello. How may I help you at this minute?
I want to cancel my recent reservation due to bad weather condition, can you please help me with that?
Sure, I am here to help you with that. Could you send me your good name?
My name is Deborah Perez.
Please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
Not an issue, thank you.
Thank you for reaching us. Have a nice day.