Hello,.
Hello. How can I support you today?
I want to cancel my recent reservation due to my illness. Will you help me in cancelling my ticket?
Sure, I am happy to help you. May I know your name?
I am Kevin Thomas.
Ok, please wait for a while, I will check the existing reservation on your name.
Sure.
Thank you for being patient, we are sorry to say that there is no reservation found on your name.
No problem.
Thank you for choosing us.