Hello.
Hello, how can I help you?
I am David Turner. Owning to an emergency, I would like to change my recent reservation. Could you please help me with this?
Sure, I am here to help.
Thank you.
Please wait for a while.
Sure.
Sorry David Turner, there is no reservation found on your name.
Ok, no issues. Thank you for the information.
Thank you, hope to serve you better next time.