Hi.
Hello. how can I help you?
I am Joseph Young. I need to change my reservation as my orientation day got postponed. can you help me in changing?
Young, I am willing to help you for this. Let me check your reservation status in our database.
Sure, take your own time.
Joseph sorry ti intimate, no reservation is found on your name in our database.
Ok fine, thanks for your response.
Thank you Joseph for utilizing our agency.