Hello.
Hello, how can I support you?
Owing to an emergency, I want to cancel my reservation. So please help me in the cancellation.
Sure, we are here to help you. May I know your name?
I am Amy King.
Ok, please wait for a moment.
Sure.
Thank you for being patient, we are sorry to inform you that there was no reservation found on your name.
Not an issue. Thank you.
Thank you for approaching us.