Hello.
Hello. How can I assist you?
Can you aid me to change my reservation due to emergency?
Ok, please can I know your name to check for the reservation and change it?
Rebecca Perez here.
Ok, thank you for providing your name. Can you wait a moment?
My pleasure. Sure, I will wait.
Ok, thank you for waiting. Sorry, there is no reservation been found on your name to change it.
Thank you for the help.
Thank you for choosing our agency.