Hi. I am Stephanie Taylor.
Hello, how may I address you?
I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Can you please check, is there any active reservation on the name?
Sure, please give me a moment. I will check with the current status and revert you.
Sure.
We could not find any active reservation by the name you provided.
Not an issue. Thank you for your information.
Thank you for opting us.