Hi. I am Debra Parker.
Hello, how can I help you today?
I want to cancel my reservation as my project got ramp down.
Ok.
Can you help me?
Sure, I am here to help you. Please wait for a while, I will check your reservation.
Ok.
Thank you for waiting, there is no reservation found on your name.
It's Ok, thanks for your service.
Thank you for approaching us.