Hello.
Hello, how may I aid you?
I am Joseph Harris. I want to change my existing reservation due to postpone of my live concert. Could you please help me?
Sure, I am here to help you. Please give me a moment to check your previous reservation status.
Sure.
Sorry to inform you, there is no reservation found on your name in our records.
No worries, thank you for the information.
Thank you for reaching us.