Hello.
Hello, how can I help you today?
I want to cancel my existing reservation as I broke my leg and can not make it to the trip. Can you please help?
Sure, we are here to help you.
Thank you.
Please help me with your name your name to check your details.
My name is Kimberly walker.
Ok, please wait a moment.
Sure.
We are sorry to inform you that, there is no reservation found with your name.
No problem, my mother may have cancelled it. Thank you anyway.
Thank you for contacting us.