Hello, Dennis Hall here.
Hello. How may I help you today?
I want to change my existing reservation, as my exams have postponed suddenly. Can you please help me with this?
Sure, I can help you with that. Please wait a moment, I will check your previous reservation status.
Sure.
There is no previous reservation available on your name Dennis Hall.
Ok, no problem. Thank you for your time.
Thank you for reaching us, have a good day.