Hello. I am Emily King.
Hello, how can I guide you for today?
I want to cancel my recent reservation, as my exams got postponed suddenly. Can you please help me with this?
I will help you with that. Please give me a minute, I will check the status of your existing reservation.
Sure, take your time.
Sorry, there is no reservation found under your name in our database.
Ok, not an issue. Thank you for your time.
Thank you for contacting us, have a nice day.