Hello.
Hello. How can I aid you now?
I would like to change my reservation due to some health issues, can you please help me out with that?
Sure, I am her to help you.
Thank you for accepting my request.
May I know your name to check your reservation status?
Myself Jack Smith.
Ok, please wait.
Sure, take your time.
Sorry, there is no reservation found on your name in our database.
Ok, no problem. Anyway thank you for checking out.
Thanks for choosing us.