Hello.
Hello. How can I assist you at this moment?
There is an emergency case which came to hearing on the dates which I have planned to enjoy in my holidays, so I am unable to travel the trip due to this one. Can you please help me in cancel my flight ticket?
Sure, I will help you with that.
Thank you for accepting my request.
Can I have your name please to check your reservation status?
My name is Richard Baker.
Ok, please wait a moment to check your reservation.
Ok, take your own time.
Sorry Richard Baker, no reservation has found under your name to cancel.
It's ok, not an issue with that. Thank you for spending your time in checking my ticket status.
Thank you for choosing us, have a good day.