Hello.
Hello. How may I assist you?
I want to cancel my reservation due to sudden change in weather condition. can you assist me?
Sure, I am here to help you with your concern. May I know your name please to check your reservation status?
Thank you. Nancy King.
Please hold on a moment.
Sure.
Nancy King, no reservation has been found on your name in our database.
No problem, thank you for searching.
Thank you for choosing us.