Hello.
Hello, how can I help you?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Yes, I am here to help you. May  I know your name please?
Thanks. My name is Sandra Allen.
Ok, please stand by.
Ok.
Thank you for your time, we found a reservation and it has been cancelled.
Anyway, thanks for the information.
Thank you for reaching us.