Hello, Robert Jackson here.
Hello, How can I assist you today?
Sports event got postponed, so can you please cancel my existing reservation.
Sure. Please hold on for a moment, I will check and get back to you.
Ok.
Thanks for holding on. We are sorry to inform you that, there is no reservation found with your name.
Ok, no Issue.
Thank you for approaching us.
Thanks for you time.
Have a pleasant day.