Hello.
Hello. How may I help you?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, can you please help me with your name?
Myself John Collins.
Thank you. Please wait for a while, I will check your reservation status and let you know.
Sure, take your time.
Sorry, I did not find any reservation by your name in our database.
It's ok, thank you for your help.
You are welcome and thank you for contacting us.