Hello.
Hello. How can I help you for the day?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, I will help you with that. May I know your name please?
Thank you for accepting my request. Myself Edward Lopez.
Please wait for a moment.
Sure, I will wait.
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
Ok, not an issue. Thank you for your information.
Thank you for reaching us, have a great day.