Hello.
Hello. How may I assist you today?
Please cancel my recent reservation due to some health issues?
Sure, I will help you. Please help me with your name.
Sure, I am Robert Nelson.
Please allow me a minute.
Sure.
Robert Nelson, I am really sorry to inform you that there is no booking found on your name to cancel as per your request.
Ok, not an issue. Thank you for your information.
Thank you for reaching us. Have a great time.