Hello.
Hello. How may I help you today?
I would like to book a ticket from AUS to DCA, can you please help me out?
Ok, I am here to help you with that. Can I know your planned trip dates?
I am travelling on these dates June 2nd and 4th.
May I know your good name?
Anthony Davis here.
Is there any other requirements?
I need single connected flight.
Ok, wait for a minute.
I prefer business class.
Sorry to say that, there are no flights available based on your travelling dates.
Ok  no problem, thank you for your servivces.
Thank you for reaching us.