Hi.
Hello, how may I assist you?
I am planning to attend music concert at AUS, can you please help me with booking a flight ticket from ATL?
Sure, when are you willing to travel?
My trip dates are Jan 25 to Jan 27.
May I know your name please?
I am Nicole Wilson.
Do you have any preferences?
I need a direct flight. I prefer  a economy class.
Sorry, we did not find any flights running in your desired routes.
No issue, thank you.
Thank you for reaching us.