Hello.
Hello, how may I assist you?
I am Justin Roberts. I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Sure, please wait for a moment.
Thank you. I will wait for your response.
Sorry, there is no reservation found on your name in our database to cancel.
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
You are most welcome.