Hello. My name is Ronald Hill.
Hello Mr. Ronald Hill. How can I assist you today?
Can you help me to cancel the recent reservation which I had done a week ago to visit the art museum?
Ok, I will assist you. Can you please wait a moment while I check the reservation records?
Ok, please take your own time.
Thank you for waiting, sorry as per the records there is no reservation been found on your name to cancel.
That's ok, thank you for assisting me.
You are welcome, thank you for choosing our agency.