Hello.
Hello. How may I assist you?
I would like to do some changes in my existing reservation, can you help me in that?
Sure, I will help you. Can I have your name please?
Sure, myself Amy Allen.
Please hold on a moment.
Sure, I will wait for your response.
Amy Allen, no reservation has been found on your name in our database.
That's ok, no problem. Thank you for the information.
Thank you for choosing us.