Hi.
Hello, how best I can serve you at this moment?
 I have to change my travel airport codes because I have given a airport code which is far to my current location. So, I need your help. Will you please help me in changing the details?
Sure, we are here to help you.
Thank you.
May I know your name please?
Steven Robinson here.
Ok, please be on hold.
Ok.
Thank you for your time. Sorry to inform you that, we could not find any reservation on your name.
No issue. Thank you for the information.
Thank you for choosing us.