Hi.
Hello, how can I support you today?
I am Pamela Wilson, I want to change my recent reservation due to my busy schedule, help me in changing my recent reservation.
Sure, I will help you.
Thank you.
Please wait for a minute, I will check the status and inform you.
Sure.
Thanks for your time, we are sorry to inform you that no reservation was found based on your name.
Its ok, I think it is reserved in other agency.
Thank you for consulting us.