In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[Q]: customer: Hello. 
 agent: Hello, how can I help you? 
 customer: I want to cancel my recent reservation. Can you please help me in that? 
 agent: Sure, I can help you with that. May I know your good name please? 
 customer: Larry Robinson here. 
 agent: Please wait while I'll check your reservation status. 
 customer: Ok. 
 agent: Larry Robinson, there is no active reservation found under your name to do cancellation. 
 customer: Ok, no problem. Thank you. 
 agent: Thank you for choosing us.
[A]: no_reservation


[Q]: customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I am Edward Hernandez, I am willing to have a trip in the month of December in Orlando city for two days. Can you help me with my flight ticket booking from Boston? 
 agent: Sure, may I know your planned travel dates please? 
 customer: Thank you for reacting positively, my planned travel dates are 12/02 and 12/04. 
 agent: Can you please share your source and destination airport codes? 
 customer: Sure, my nearest airports as my source and destination are BOS and MCO respectively. 
 agent: There is a flight available on your requested dates from Frontier airlines with 1 connecting flight.Shall I confirm your booking? 
 customer: You may confirm my reservation with this flight. 
 agent: Your ticket is booked with flight 1002. 
 customer: Thank you for our quick response. 
 agent: You are welcome.
[A]: book


[Q]: customer: Hello. 
 agent: Hello. How can I help you? 
 customer: My name is Benjamin Harris. I want to travel from LAX to MSP. 
 agent: Ok, please provide the travelling dates? 
 customer: The dates of travel are from 11/27 to 11/29. Make sure the connection is 1. 
 agent: Sorry, there is no flight with 0 connection. 
 customer: That's ok. 
 agent: Sorry, there is no flight with 1 connection. 
 customer: Thank you, have a good day. 
 agent: Thank you for reaching us.
[A]:
no_flight