Hello.
Hello.
I am Christine Rodriguez.
How can I assist you today?
I want to cancel my reservation due to demise of my grandmother, can you please cancel my reservation?
Sure, I am here to help you.
Thank you.
Please wait for a while.
Sure.
Sorry Christine Rodriguez, no reservation found on your name in our reservation list.
Ok, thanks for informing me.
Thank you for choosing us, have a nice day.