Hi.
Hello, how may I assist you today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, we are perky to help you.
Thank you.
May I know your good name to proceed further?
I am Nicole Martinez.
There is no reservation found on your name in our database to cancel it.
Ok, no problem. Thanks for the information.
Thank you for availing us.