Hello.
Hello. How can I help you?
Can you help me to cancel my reservation?
Sure, let me know your name to check your reservation details.
I am Anna Rodriguez.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure.
I am sorry to say you that there is no reservation found under your name in our database.
No issues, thank you for checking.
Thank you for reaching us.