Hi.
Hello. How can I assist you now?
Owing to an emergency, my meeting with client got postponed. So I want you to change my existing reservation.
Sure, I am happy to help you with that. Can I have your good name please?
Sure, Brenda Gonzalez here.
Ok, please wait a moment.
Sure.
Sorry Brenda Gonzalez, no reservation has found under your name to change.
Ok, no issues. Thank you for your kind information.
Thank you for choosing us, have a good day.