Hello.
Hello. How may I assist you?
Can you please help me in changing my existing reservation?
Sure, I am here to help you out.
Thank you.
May I know your name please?
My name is Frank Anderson.
Wait a moment please.
Sure.
Frank Anderson, we haven't found any reservation under your name in our database.
Ok, not an issue. Thank you for providing information.
Thank you for choosing us.