Hi.
Hello. What can I do for you now?
I would like to cancel my ticket, because my holiday trip program was postponed.
Ok.
Will you help me in this?
Sure, to help you I want to know your name to cancel.
The ticket has been reserved with name Dennis Roberts.
Thanks for your name.
It's Ok.
I did not get any reservation on your name to cancel.
Ok. Thank you.
Thank you for reaching us.