Hi.
Hello, how may I help you today?
Can you please change my trip dates of my existing reservation as my meeting got postponed?
Sure, I am here to help you.
Thank you.
May I know your name please?
I am Rachel Jones.
Ok, please wait for a mean while.
Sure.
Sorry Rachel, there is no reservation found as per your name to change it.
Ok fine, thanks for your response.
You are welcome.