Hi.
 Hello, may I know how best I can help you today?
Please help me out in booking flight ticket from MSP to OAK.
Yes, I will definitely try my best to help you in booking your flight ticket. Could you please provide your planned dates of journey?
My travelling dates are 16 and 18 of Nov.
Do you require any stopovers in your journey?
I need a connecting flight.
Would you let us know if you have any other preferences?
I prefer to travel in normal cost airlines.
Please share your name.
My name is Jeffery Turner.
Ok, please wait a minute I will get back to you with the flight details.
Ok.
 As per the intents mentioned, Delta  Airlines is providing a direct flight and the airfare is about 100. Shall I proceed with flight 1000?
Please proceed with booking.
Your booking is done.
Thank you.
Thanks for reaching us.