Hello. I am Deborah Lee.
Hello, welcome to our travelling agency. Deborah, how may I assist you?
I don't want to travel in this week, because, I have some work. Can you help me to change my reservation? Please check my details in your database.
Sure, please wait.
Sure.
Sorry Deborah, there is no reservation found on your name to change your reservation.
Not an issue. Thank you for your help.
You are welcome.