Hello.
Hello, how can I aid you for the day?
I am looking to cancel my existing reservation because the planned meeting was cancelled for now. Can you please help me to do that?
Sure, may I know your name?
My name is Kimberly Jackson.
Please wait a minute.
Ok, take your time.
Sorry, there is no reservation found on your name.
It's ok, I think my flight ticket is already  cancelled by my brother. Anyways thank you for your time.
Thank you for reaching us.