Hi. I am Rebecca Brown.
Hello, how can I help you?
I would like to change my existing reservation, due to my exams dates has been postponed. Can you help me out?
Sure, I am perky to help you.
Thank you.
Please wait for a while, I will check your reservation.
Sure, take your time.
Thank you for being patience, there is no reservation found on your name.
Ok, Not an issue. Thank you for your kind information.
Thank you for approaching us.