Hi.
Hello. How can I aid you?
I have planned to go for a holiday trip but it got postponed as of now due to bad weather, so could you please help me with changing my reservation?
Sure, please provide me your name?
Reservation was made by Lisa Collins.
 We found reservation on your name, may I know your new travel dates?
Sure, I will start on 12/24 and return back on 12/26.
Help me with your travel points?
My airport codes are from DTW to OAK.
Ok, please wait.
Ok.
Sorry, no flights are available on your travel dates.
Ok, no issues. Thank you for your time.
 Thank you for availing us.