Hello.
Hello, how may I support you?
I have some personal matters that need fixing so I need to change an existing reservation. Can you please help me in that?
Sure, I can help you. May I know your name?
My name is Barbara Carter.
Please wait a moment. I will check the reservation status and let you know.
Sure, I will wait.
Thanks for your time. There was no reservation found on your name.
Ok, no worries.
Thank you for contacting us.