Hello.
Hello. How may I assist you now?
Can you help me to change my reservation?
Sure, I am glad to help you with that.
Thank you.
Can I know your name to check your previous reservation?
I am Jack Walker.
Please wait a moment.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
No problem, thank you for the information.
Thank you for reaching to our services, hope you have a great day.