Hi.
Hello.
Mark Jones here.
How can I help you today?
I was planning to change my holiday location for my journey. So, can you please alter my reservation?
Sure, I will help you with this. Please give me a moment to check your reservation status.
Ok, I will be waiting for your response.
Mark Jones, there is no active reservation found under your name in our database.
Oh! That's very sad to know. Anyways, thank you for checking.
Thank you for utilising our service.