Hello, I am Amy Phillips.
Hello, how may I assist you?
I want to book a flight ticket from ORD to MSP, can you please help me in flight booking?
Sure, I will help you. Please share me your trip dates.
My departure day is Dec 15, return day is Dec 17.
Ok, please wait for a while.
Sure, I need a direct flight.
Sorry, there is no direct flight available on your preferred travel dates.
Not an issue, thank you.
You are welcome and thank you for choosing us.