Hello.
Hello. How can I help you?
I am Alexander Hill. I want to cancel my recent reservation because bad weather condition, can you help me?
Sure, I will help you to cancel your reservation.
Thank you.
Please allow me a moment.
Sure, take your own time.
Sorry, no reservation found on your name to cancel your reservation.
It's ok, thank you for checking.
Welcome, have a nice day. Thank you for choosing us.