Hi.
Hello.
I am Anthony Campbell.
How may I amend you today?
 I would like to change my existing reservation due to postpone of launching a new product at New York. Can you help me out?
Sure. I am here to aid you.
Thank you.
Please wait, I will revert to you.
Sure.
I have gone through the reservation list, but we could not find your name in the data base.
Not an issue. Thank you.
Thanks for availing us, Have a nice day.