Hi.
Hello, how can I amend you?
As my schedule to attend for semester exams got rescheduled, I want you to change my reservation. Can you please help me?
Sure, I am ravish to help you. Let me know your good name.
I am Nicole Mitchell.
Please wait for a while.
Sure.
Thanks for waiting, there is no reservation found on your name.
It's ok, thank you for your information.
Thank you.