Hello.
Hello. Please let me know how can I help you.
Owing to an emergency I had to request for this change reservation, Can you please help me in that?
Yes, I am here to help you with that. Could you please tell me your good name to check the ticket status?
My name is Kenneth Thompson.
Ok, can you please be on hold for a while?
Sure.
Sorry to inform you that, there is no reservation found with your name in our database to change.
Ok, that's not a problem. Thanks for your information.
You are most welcome. Thank you for reaching us.