Hello.
Hello, How may I provide assistance for you?
As I need to stay back in own city due to hails on roads and heavy snow. I need to change my reservation.
Ok.
Can you please help me?
Sure, we are here to help you.
Thank you.
May I know your good name for further process?
I am Jason Thomas.
No reservation found on your name.
It's ok, thank you for your name.
Thank you for reaching us, have a nice day.