Hello.
Hello. How can I help you now?
I was fallen sick due to bad weather here in my area. So I would like to cancel my current reservation. Can you help me?
That's sad to hear, I will help you with that. May I know your name to cancel the recent reservation?
My name is Matthew Walker.
Sorry, there is no reservation found on your name.
No problem.
Thank you for approaching us, have a nice day.
Thank you for checking.
You are welcome.