Hi.
Hello, how can I guide you for today?
Due to heavy snowfall, I want to cancel my recent reservation. Please help me with that.
I will help you with that. May I know your name?
Sure, my name is Gary Wright.
Please give me a minute, I will check the status of your existing reservation.
Sure, take your own time.
Sorry, there is no reservation found under your name in our database.
Oh! That's ok, thank you for giving the information anyways.
Thank you for contacting us, have a nice day.