Hello.
Hello, how can I render you today?
William Jackson here.
Ok.
I want to cancel my active reservation because my trip dates are postponed, can you help me?
Sure, I will help you with that.
Thank you for your positive response.
Please wait a moment.
Ok, take your own time.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
It's ok, not a problem. Thank you for checking.
Thank you for choosing us.