Hello.
Hello, how may I oblige you today?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, I will help you in changing your reservation. Please let me know your good name?
My name is Charles Allen.
Ok, please wait for a minute.
Ok.
Thanks for waiting, we didn't find any reservation on your name.
Ok, no issues. Thank you for your help.
Thank you for availing us, have a good day.