Hello.
Hello, how may I assist you for the day?
I made a reservation earlier this week to give a seminar but due to weather conditions, I need to cancel it.
Sure, we are here to help you.
Thank you.
Can you please provide your name to check your reservation status?
Sure, I am Samantha Brown.
Ok, please be on hold for some time.
Sure.
Sorry, there is no reservation found with your name to cancel your reservation.
No problem, thanks for your service.
Thank you for choosing us, have a good day.