Hi.
Hello, how may I help you?
Could you please change my existing reservation due to postpone of my client meeting?
Sure, I am here to help you for this. May I know your name please?
My name is Pamela Nelson.
Just a moment, let me check your reservation status in our database.
Ok, take your time.
Sorry for inconvenience, no reservation is found with your criteria.
Not an issue, thank you for checking.
Thank you very much for reaching us.