Hello.
Hello. Welcome to flight booking agency.
Due to heavy snow fall in my location, I am not able to move from my location. Can you cancel my reservation?
Sure, I will definitely help you on that.
Thank you.
Will you provide the name for checking the reservation?
Myself Sharon Rodriguez.
Please give me a moment.
Ok.
Thank you for waiting.
My pleasure.
There is no reservation found under your name.
That's ok, no problem. Thank you for your information.
It's my pleasure, have a great day.