Hi.
Hello, How can I best support you now?
Owing to emergency I want to cancel my reservation, can you help me?
Sure, I am here to help you out with that. May I know your good name please to track the details?
I am Melissa Robinson.
Ok, please wait for a while.
Sure.
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
Yes, please.
Your ticket has been cancelled successfully.
Thank you for your help.
Thanks for approaching us, wish you a great day.