Hello.
Hello. How may I assist you?
I am Karen Lewis.
Welcome to flight booking agency Karen Lewis.
I would like to book a ticket to Oakland, can you please book a ticket?
 Ok, can I have your airport codes to get a flight for you?
I am flying from CLT to OAK.
Please provide your travelling dates too.
My travelling dates are 07/31 and 08/02.
There is a flight with connection 2, shall I proceed?
I am looking for connection 1.
Ok, let me check.
Sure.
There is no flight for you Karen Lewis.
Ok no problem, thank you for your services.
welcome.