Hello.
Hello, may I know your name please?
Myself Ruth Johnson.
Ok Ruth, how can I aid you?
I just want to cancel my recent reservation, because my health is not good to travel.
Ok, please wait a minute.
Ok.
I will check for the existing reservation.
Sure.
Do you planned any other dates to travel?
No.
Ok. Sorry to inform you Ruth, I didn't found any reservation with your name.
Ok, that's fine. Thank you for your services.
You are welcome.