Hello.
Hello, how can I aid you for today?
I want to cancel my recent reservation due to some family problems. Can you please help me with this?
Sure, I am here to help you in cancellation of your reservation. Could you please provide your name for checking the reservation status under your name?
Sure, I am Ronald Martin.
Be on hold for a while to check the reservation status under your name please.
Ok.
I regret to say this Ronald Martin, I am able to find even a single reservation under your name in our booking list.
Ok, no problem. Thank you for checking.
You are welcome, thank you for reaching us.