Definition: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Input: customer: Hello. 
 agent: Hello. 
 customer: I am John Clark. 
 agent: Can you please tell me how can I assist you? 
 customer: I would like to travel from CLT to SFO to meet my parents, can you help me in booking? 
 agent: May I know your travel dates? 
 customer: I am departing on 05/07 and return on 05/09. 
 agent: I found a flight ticket with price 100 and connection limit is 1 with 1020 flight number. 
 customer: Please proceed for booking. 
 agent: Ok, your ticket has been booked. 
 customer: Thank you for your help. 
 agent: Most welcome.
Output:
book