Hi.
Hello. How may I oblige you today?
Owing to an emergency, my meeting with project manager in New York has been postponed. So I want you to change my existing reservation?
Sure, I'll help you with this. Please wait a moment I will check the reservation status.
Sure.
Ok, give me sometime.
Sure.
Thanks for waiting, unfortunately there is no reservation by this name.
Ok, no worries at all.
Thank you for reaching us.