Hello.
Hello, How best can I assist you the day?
I need to cancel my reservation on the name of Brenda Green, as there is a heavy snow-storm at my destination. Can you aid me in this cancellation?
Sure, we are euphoric to help you.
Thank you.
Please hold on for a while, I will check the present status of the reservation.
Sure.
Thanks for waiting. We regret that, there is non active reservation found on your name to cancel it.
Not a issue. Thank you for your information.
Is there any help that I can do for you?
No.
Ok, Thanks for opting us, Have a great day!.