Hello.
Hello. Could I have your name please?
I am Virginia Anderson.
Yes Anderson, please tell us for what assistance you approached us?
Actually, I told my brother to cancel my reservation which I had reserved earlier this week. Can you please check my reservation and cancel if it was not cancelled before?
 Definitely, I am gleeful to help you.
Good to hear that.
Please wait for a while.
Sure, I don't mind waiting. Please take your time.
Thank you for waiting, there is no active reservation with your name in our portal to cancel further.
I think my bother has done his job and thank you for your response. Have a nice day.
Thank you for opting us, have a great day.