Hello.
Hello, how may I serve you at this moment?
I would like to cancel my recent reservation, can you help me in that?
Sure, we are here to help you.
Thank you.
May I know your name please?
Sure, myself Emily White.
Ok, please be on hold.
Sure, I will wait for your response.
We could not find any reservation on your name in our database.
That's ok, no problem. Thank you for the information.
Thank you for reaching us.