Hello.
Hello, how can I help you today?
I want to cancel my recent booking due to office work, can you help me?
Sure, may I know your name for checking your reservation status?
Sure, I am Ashley Roberts.
Ok, let me check.
Sure.
Sorry Roberts, I have not found any reservation by your name.
It's alright, I think my father might cancelled it, thank you for your help.
Thank you for contacting us and have a nice day.