Hello.
Hello. How may I assist you today?
I need to cancel my reservation as I am not feeling well to travel, so please help me to cancel.
Sure, I am here to help you.
Ok.
Can you please share your good name?
Sure, my name is Elizabeth Williams.
Please give me a minute.
Sure, take your own time.
Thanks for providing your name, we found your reservation. Shall I proceed to cancel?
Sure.
Your ticket has been cancelled.
Thank you for helping me to cancel.
Thank you for reaching us, have a nice day.