Hello.
Hello. How can I help you today?
I need your help to change my reservation because my trip has been postponed.
Sure, I will help you with that, can I know your good name to proceed further?
Eric Scott here.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure.
I am sorry to say you that there is no reservation found under your name in our database.
No problem, thank you for helping.
Thank you for reaching us.