Hello.
Hello, Good morning.
Good Morning.
May I know your good name please?
My name is Michelle Harris.
Michelle, how may I assist you?
Actually I have planned to visit Los Angeles for my cousin's marriage, but due to some problems, the marriage dates are postponed.
Ok Michelle, so would you like me to change your existing reservation?
Sure, please help me out.
Sure, please hold on for a moment so that I can check the status of your existing reservation.
Ok, take your time.
Sorry, I could not find any ticket booked with your name.
That's ok. Thank you for your time.
Thank you, have a nice day.