Hello.
Hello, do you need any help from us?
I want to cancel my recent reservation due to heavy rain fall. Can you please help me with this?
Ok, I am glad to help you. Could I have your name please?
My name is Jason Davis.
Ok, please allow me a moment.
Sure.
Jason Davis, there is no reservation with your name in our portal to cancel further.
No problem, thanks for your information.
You are welcome, have a great day.