Hello,. I am Carol Young.
Hello, how can I help you?
I want to cancel my recent reservation due to ongoing tornado at my destination point. Can you please assist me with this?
Sure, I am willing to assist you.
Thank you.
Please stand by.
Ok.
Thank you for waiting, we are sorry to inform no reservation found on your name.
Ok, not a problem. Thank you.
Thank you for reaching us, have a nice day.