Hi.
Hello. How may I help you?
I am not feeling well I can not start my journey on my reserved dates. So, can you please cancel my recent reservation?
Sure, I will help you with that. May I know your name to check your status of reservation?
My reservation was in the name Carolyn Parker.
Thanks for giving your name, there is no flight reserved with your name to cancel it.
Ok, fine thank you for checking.
Welcome Carolyn Parker.