Hello.
Hello, how may I assist you?
Myself Sandra Williams, I want to change my existing reservation. Can you please help me for this?
Sure, I will help you. Please wait, let me check your reservation status in our database.
Sure, I will wait for your kind response.
Sorry Sandra, I have not found any reservation under your name in our database.
Not a big deal, anyway thank you very much for you kind service.
You are welcome and thank you for reaching us.