Hello.
Hello, how may I support you?
Owing to an emergency I had to request for this cancellation. Can you please help me to cancel my recent reservation?
Sure, we are here to help you. Could you please provide me your name to check the details?
My name is Brenda Baker.
Ok, please be on hold.
Sure.
Unfortunately, there is no reservation found on your name.
Ok, no issues.
Thank you for reaching us.