Hello,.
Hello, How can I help you the day?
Due to tornadoes, my cricket tournament has been postponed. I would have to change my existing reservation. Can you help me with this?
Sure, I am glad to help you. Can you please mention your name to proceed further?
I am Anna Edwards.
Ok, please hold on for a minute.
Sure.
Thanks for your patience. We noticed that, we did not find any reservation with the name of Anna Edwards.
Ok, no problem. Thanks for the information.
Thank you for approaching us with an enquiry.