Hi,.
Hello, how could I aid you today?
Can you please change my existing reservation under the name of Joseph Gonzalez?
Please give me a moment.
Sure.
We found a reservation with your provided name.
Ok.
Can you please share me your travelling dates?
My new trip dates are 09/19 - 09/21.
May I know your journey locations?
My origin is from Boston, MA - BOS and destination is to Minneapolis & St. Paul, MN - MSP.
We found a flight with AA airline with fare 200 and flight number is 1008.
Please proceed.
Your seat has been reserved.
Thanks for your helping hand.
Thank you for choosing us.