Hi.
Hello, how may I assist you today?
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
Sure, may I know your good name please?
My name is Helen Garcia.
Ok, please wait for a moment.
Ok.
Thanks for waiting, no reservation found with your name to cancel.
Ok, no issues. Thanks for the help.
Thanks for opting us. Have a nice day.