Hi, I am Stephanie Moore.
 Hello, how can I assist you today?
Due to the sudden change in climate, my planned trip to Yosemite adventure got cancelled. Can you help me with cancellation?
Sure, we will help you in cancellation. Ok, please wait for a while.
Sure.
Thanks for waiting, no flight reservation found with your name.
Ok, no worries at all.
Thank you for connecting with us.