Hello.
Hello. How may I assist you today?
I have made an earlier reservation to attend for a seminar, due to some issues seminar has been postponed. Can you please aid me? Please help me to change my reservation.
Ok, may I know your name to check with the previous reservation.
Thanks for accepting my request, Virginia Williams is my name.
Please wait a moment.
Sure.
Sorry, there are no active reservations on your given name to change.
Ok, thank you.
Thank you for reaching our service.