Hello.
Hello, how may I assist you today?
Can you please help me with cancelling my previous booking?
Sure, I am here to assist you.
My booking was done by the name of Sandra Moore.
Ok, please wait for a moment.
Please check my previous booking status and let me know.
Sorry to inform you, that there is no reservation found as per your name.
Oh! That's sad to know. Anyways, thank you for checking.
Thank you for reaching us with a query.