Hello.
Hello, how can I help you today?
My name is Jerry Rodriguez.
Nice to meet you Jerry Rodriguez.
My scheduled examination dates has been postponed, so I would like to change my reservation. Can you please help me with that?
Sure, I can help you. Just hold on.
Ok.
Thanks for waiting, there is no reservation found with your name in our records. May be on that day you didn't done your reservation properly.
Ok, no issues. Anyways, thank you for the information.
Thank you for contacting us.