Hello.
Hello.
I am Carolyn Hill.
How may I help you?
I want to cancel my reservation due to sudden postpone of my trip dates.
Ok. I will check the reservation list and let you know. Please wait.
Okay.
Thanks for your patience, we found a reservation on your name. Shall I proceed to cancel?
Please cancel it.
Your reservation is cancelled successfully.
Thank you for your help.
Thank you for choosing us, Have a nice day.