Hi.
Hello, how may I assist you?
I am Shirley Turner. Owing an emergency want to change my reservation, so can you help me with it?
Sure, we are here to help you.
Thank you.
Please stay online, I will check the previous list and revert to you.
Ok.
Thank you for your time, no reservation found on your name.
That's ok. Thank you for the response.
Thank you for reaching us, have a good day.