Hello. Is this flight ticket booking agency?
Hello, what service you are looking for? Yes, we deal with flight bookings.
I want to cancel my recent reservation because on this date I have a  exam in my college, so me and my friends cancelled trip, can you cancel my reservation?
Sure, I will help you, for checking the status of your ticket, can I know your name?
Thanks.
Sorry, no reservation found on this name.
My name is Kenneth Williams.
Thank you.
Thank you for your information.
Have a nice day.