Hello.
Hello, good morning.
Timothy Thomas this side.
Nice to meet you, Timothy. How can I assist you today?
Today I will be changing my reservation as lost my interest from the old holiday location, can you help me with it?
Sure, I will help you with that. Please wait for a while, I will check the reservation and get back to you.
Ok, take your time.
Sorry Timothy, there is no reservation found on your name.
That's completely fine, no issues.
Anything else I can help you out?
No thanks for helping me by checking.
You are welcome, have a nice day.