Hello.
Hello. How may I help you at this moment?
My name is Gregory Phillips. Can you please help me in cancelling my recent reservation?
Sure, I can help you with that. Can you please be on hold for  a minute?
Sure, take your time.
Sorry, there is no reservation found on your name in our database to cancel.
That's ok, thank you for the information.
You are welcome. Thank you for approaching us.