Hello.
Hello, how can I assist you?
Ronald Jackson here. I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, please wait while I look for your active reservation in our system.
Thank you for accepting my request.
Sorry, we didn't find any reservation on your name to cancel.
Ok, no problem. It might went wrong while booking. Anyway thank you for checking out.
Thank you.