Hello. I am Frank Thompson.
Hello, how may I aid you?
I want to change my existing reservation due to postpone of my event. Could you please help me?
Sure, we are here to help you. Please wait for a minute, I will check the details.
Sure.
Sorry to inform that, there is no reservation found on your given name.
No worries, thank you for the information.
Thanks for reaching us, have a nice day.