Hello.
Hello. How may I help you at this minute?
I need you to make few changes in my recent booking, please help me.
Ok, I am glad to help you with that.
Thank you.
May I know your good name?
Ruth Nelson here.
Ok, wait for a minute. Sorry to say that, there is no reservation found on your name in our database.
That's ok. Thank you.
Thank you for reaching us.