Hi.
Hello. How may I help you out?
Please help me in changing my recent reservation as I can't able to go for the trip due to heavy work load.
Sure, I will help you in changing the ticket. Can I know your name please?
Sure, my name is Donald Scott.
Happy to inform you, I have found the reservation. Can I know your travelling dates please?
Sure, my planned departure and return travel dates are 3rd and 5th of May.
May I know your airport codes too?
My source and destination airport codes are IAH and DTW.
Do you need any specifications?
Yes, I prefer normal-cost airlines to travel.
Can I know your preferences?
My maximum connection has to be 1.
There is a flight with connection 1 and price 300, can I proceed?
That's fine, you can proceed for booking.
Ok, your ticket has been booked with flight number 1005.
Thank you so much for your help.
Thank you for reaching us.