Hello.
Hello, how may I aid you today?
I just want to cancel my recent reservation, Can you please help me in that?
Sure, I am here to help you.
Thank you.
May I know your name please?
My name is Scott Smith.
Ok, please wait for a mean while.
Sure.
Sorry Smith, there is no reservation found as per your name to cancel it.
Ok, that's not a problem. Thank you.
You are welcome.