Hello.
Hello, how can I guide you for today?
I want to cancel my recent reservation, because I want to travel with my friends. Can you help me?
I will help you with that. May I know your name?
The ticket is reserved under the name Lisa Hernandez.
Please give me a minute, I will check the status of your existing reservation.
Sure, I will wait for your response.
Sorry, there is no reservation found under your name in our database.
No problem, anyway thank you for checking.
Thank you for contacting us, have a nice day.