Hello.
Hello. How can I help you for today?
I want to cancel my reservation, due to some problems I am unable to travel those dates so can you please cancel my reservation?
Ok, can I know your name for checking your reservation?
Sure, my name is Lisa Allen.
Sorry to inform you that there is no reservation found on your name.
Oh! May be I am not booked my ticket properly at that time. Thank you for your service.
Thank you for consulting us.