Hi.
Hello. How may I assist you?
I would like to change my reservation as I have some important work at my office, can you please help me?
Sure, I am here to help you out.
Thank you.
May I know your name please?
Richard Rodriguez here.
Wait a moment please.
Sure.
Richard Rodriguez, we haven't found any reservation under your name in our database.
No issues, thank you.
Thank you for choosing us.