Hello.
Hello. How can I help you at this moment?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, I will help you with that. Can you please mention your name for further process?
My name is Samantha Harris.
Ok, please hold on a moment.
Sure.
There is no previous reservation available under your name.
Ok, not an issue. Thank you for providing information.
Thank you for reaching us.