In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[Q]: customer: Hi. 
 agent: Hello,. 
 customer: I am Amy Mitchell. 
 agent: How may I be of your help? 
 customer: I need to go to New York to attend Culture, Heritage and Folk festivals, can you make a reservation on 01/24? 
 agent: Sure, we are glad to help you. 
 customer: Thank you. 
 agent: Please provide your boarding and landing airport codes? 
 customer: I want to fly from Los Angeles, CA - LAX to reach NY - LGA. 
 agent: How much you can afford for a flight ticket? 
 customer: I would like to return on 01/26. 
 agent: Ok. 
 customer: I can afford up to 5000. 
 agent: We found a connecting flight with flight number 1028. Shall I confirm your booking? 
 customer: Please reserve. 
 agent: Your flight ticket is processed from an UA airlines. 
 customer: Thank you. 
 agent: Thanks for availing us. Your E ticket will be sent to your registered mail id.
[A]: book


[Q]: customer: Hello. 
 agent: Hello, how can I assist you today? 
 customer: I want to attend a Seminar in Washington. Can you please help me for booking the flight ticket? 
 agent: Sure, Can you please provide your take off and landing airport codes? 
 customer: My airport codes are LAS and IAD. 
 agent: On which dates would you like me to book a flight ticket for you? 
 customer: My travelling dates are June 17 and June 19. 
 agent: On what name, do I need to reserve your ticket? 
 customer: Ashley Walker. 
 agent: Let me know your connection limit? 
 customer: I prefer single connecting flight. 
 agent: Do you have any other requirements? 
 customer: No. 
 agent: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: Anyway, thanks for the information. 
 agent: Thank you for choosing us.
[A]: no_flight


[Q]: customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I need to attend for a conference with my clients in PHL. Can you please make a reservation from LAX? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: My planned dates are on Jan 29 and 31. 
 agent: Do you have any other specifications? 
 customer: I need a stopover in between my journey. 
 agent: Please help me with your name for booking. 
 customer: Patrick Wright is my name. 
 agent: Sorry for this inconvenience, I could not find any flight with your requirements. 
 customer: Ok, thanks for your information. 
 agent: Thank you for reaching us.
[A]:
no_flight