Hello. My name is Kenneth Phillips.
Hello Kenneth. How can I assist you for today?
I have a booked a ticket to attend a seminar in NYC, but in the last minute the venue is changed to Orlando. Could you help me in changing the existing reservation?
Sure, I will help you in changing your reservation to other locations. Please hold on for a moment.
Sure.
Sorry, there is no ticket previously booked under your name to make changes.
That's fine.
Would you like to any other information from my side?
No, thank you for your time.
Thank you for reaching us, have a good day.