Hello.
Hello, how may I assist you today?
I want to cancel my recent reservation due to health issues, can you please help me with that?
Sure, we are here to help you.
Thank you.
May I know your good name?
My name is Rebecca Williams.
Please wait a minute.
Sure.
Sorry, there is no active reservation found on your name to cancel.
No problem, thank you.
Thank you for opting us.