Hello.
Hello, how can I provide assistance to you?
I have made an earlier reservation to attend for a seminar, due to some issues my seminar has been postponed. Could you please aid me to change it?
Sure, I will help you with that. Can I have your name please to check the status of your reservation?
Sure, my name is Kenneth Garcia.
Please wait for a minute.
Sure.
Thanks for waiting, no active reservation was found on your name in the database.
That's Ok, thanks for your assistance.
Thank you for availing us.