Hi.
Hello. How may I help you?
I am Nancy Parker. I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
Sure, I will do that for you. Please wait for a while, let me check your reservation status in our database.
Ok.
Sorry Nancy, I did not find any reservation under your name in our database.
That's Fine. Thank you.
You are welcome and thank you for choosing us.