Hello, I am Donna Gonzalez.
Hello, how may I assist you today?
I need to book a flight ticket from CLT to IAD. Can you please help me to book a connected flight ticket?
Sure, can you please provide your journey dates?
My journey dates are Feb 07 and Feb 09.
Do you have any other specifications to be met?
I am looking for a return flight time at evening.
Are you looking for any  preferred class?
No.
Ok, please wait a moment.
Sure.
We have found a connected flight of American airlines, flight number-1005 arrival time-evening 21:00 PM and fare is 100. Shall I proceed with the booking?
Go ahead.
Sure, your ticket has been booked.
Thank you for your help.
Thank you for approaching us.