Hello.
Hello. How can I assist you at this moment?
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
Sure, I will help you with that.
Thank you.
Can I have your good name please to check your reservation status?
Previous reservation was done under the name of Larry Wilson.
Ok, please wait a moment.
Ok, sure. I will wait for your response.
Sorry Larry Wilson, no reservation has found under your name to change.
Ok, not a problem. Anyways, thank you.
Thank you for choosing us, have a good day.