Hi.
Hello.
I am Benjamin Harris.
How can I help you today?
I want to cancel my reservation due to heavy cyclone in our region, can you help you me?
Sure, I can help you with that.
Thanks.
Please wait a moment, I will check your reservation status.
Ok, take your own time.
There is no previous reservation available in your name.
Ok, no problem. Thank you for checking.
You are welcome Benjamin Harris.