Hi.
Hello. How may I serve you?
I need to cancel my reservation right now because I am unable to reach airport due to an accident happened.
Ok.
So, please help me with this.
Sure, I will help you. Let me know your name.
Thank you. My name is Thomas Hall.
Please, wait.
OK.
Thanks for waiting. There is no reservation found on your name.
Ok, no problem. Thanks for the information.
Thank you.