Hello.
Hello, how may I support you today?
Myself Andrew Taylor. Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Will you help me with that?
Sure, please hold for a while.
Thank you for accepting my request.
Sorry to say that, there is no active reservation found on your name.
Ok, not an issue. Thank you for your information.
Thanks you for availing us.