Hi, I am Jerry Smith.
Hello, how can I assist you?
I need to change my recent existing reservation because of my sister has cancelled her plan to meet my parents. Could you please help me in doing that?
Sure, Please give me a minute to check with the current status of your previous reservation.
Sure.
Thanks for waiting, there is no reservation found with your name in our database.
No worries, I may choose an other way to meet my family on specific date.
Thank you.