Hello.
Hello, how can I assist you now?
Owing to an emergency, I just need to change my existing reservation. Can you please help me to change it?
Sure, I am happy to help you with that.
Thanks for considering my request.
Please let me know your name to check your reservation status.
Sure, you can check my reservation on the name of Carolyn Jones.
Ok, please wait a moment.
Sure.
Ok Carolyn Jones, no reservation has found under your name to change.
Ok, no problem. Thank you.
Thank you for choosing us.