Hello.
Hello, how can I help you?
I would like to cancel my reservation due to some health issues, can you please me with that?
Sure, we are happy to help you.
Thank you.
May I know your good name to proceed further?
Sure, myself Emma Davis.
Ok, please wait for a while.
Sure, I will wait for your response.
Thanks for waiting, we found a reservation on your name and it has been cancelled successfully.
Thank you for your service.
Thank you for choosing us.