Hello,.
Hello, how may I assist you today?
As my planned trip dates has been postponed to some other dates, can you please help me out in changing my existing reservation?
Sure, I am happy to help you.
Thank you.
Can you please help me with your good name?
Sure, my name is Anna Robinson.
Thanks for providing your name, there is a no reservation found on your name to change.
Oh! May be I have done a wrong booking, thank you anyways.
Thank you for choosing us, hope to see you again.