Hi.
Hello, how can I assist you now?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, I am happy to help you with that.
Thank you.
Can I have your name please to check your reservation status?
Sure, my name is Jeffrey Lopez.
Ok, please wait a moment.
Ok, I will wait.
Sorry Jeffrey Lopez, no reservation has found under your name to cancel.
That's fine. Anyways, thank you for your service.
Thank you for choosing us, have a good day.