Hello, Thomas Robinson here.
Hello. How may I assist you?
I am a architect, I need to design for a government building in Charlotte. Could you book my ticket?
Sure, I will help you. May I know your airport codes?
Please book my ticket from AUS to CLT.
Can you please provide me your travelling dates?
I am departing on 11/07 and arriving on  11/09.
As per your request, there is a flight found for you with 1 connection. Shall I proceed for booking?
You can proceed to book my ticket.
Your ticket is confirmed with flight number 1012.
Thank you for your service.
Welcome. Thank you for choosing us.