Hello. Linda Hernandez here.
Hello, welcome to ABC agency. How can I assist you today?
Due to my health issue, I'm unable to travel. Can you cancel my ticket?
Sure, please give me a minute, I will check it out whether your reservation existed or not.
Ok.
Sorry, there is no reservation found under your name.
It's ok. Thank you for searching.
Thank you for reaching us, I hope our agency will serve you in the future.