Hello.
Hello, how can I help you today?
I need to change my recent reservation, can you please help me?
Sure, I will help you with that.
Ok.
May I know your good name?
Myself Jerry Perez.
Please give me a minute.
Sure, please take your time.
Thanks for being patient, there is no active reservation found on your name to change.
That's ok, thank you for the information.
Thank you for availing us, have a nice day.