Hello.
Hello, how may I assist you?
Actually my Hockey competition is postponed so that I want to cancel my recent reservation, can you help me?
Sure, may I know your name please?
Sure, I am Stephen Perez.
Please wait for a moment.
Ok.
Sorry, there is no reservation found as per your name to cancel.
Oh! that's fine.
Thank you for your information.
Anyways thank you for your help.
You are welcome.