Hello.
Hello, what can I help you?
I am Kathleen King. I have already done with my reservation, but my cousins planned a meet suddenly.
Ok.
So I need to cancel my reservation.
Sure, please wait for a while, I will revert you.
Ok.
Sorry to say that, I did not found any ticket reserved under your name. I think your reservation is not confirmed last time.
Hope so, Anyway thank you for your quick response.
Thank you for your positive response, hope you will reach us in future.