Hi.
Hello, how may I assist you today?
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
Sure, may I know your good name please for further proceeding?
Sure, my name is Donald Mitchell.
Please wait for a moment.
Sure.
Sorry Mitchell, there is no reservation found as per your name in our database.
Ok, no problem. Anyways, thank you for your service.
Thank you for reaching us with a query.