Hello, Sarah Hall here.
Hello Sarah. How can I help you now?
I am planning to visit Washington city, can you please book me a ticket in direct flight?
Could you please provide me your planned dates of trip?
My planned dates of journey are from 11/08 to 11/10.
May I know your airport codes?
My nearest airport codes of travelling are from ORD to DCA.
Please wait for a while. Sorry Sarah, there is no direct flight available on you route ORD to DCA.
Ok, not an issue. I will find any other mode of transport for this trip.
Thank you for approaching us.