Hello.
Hello, How may I help you today?
Due to bad weather, I want to cancel my reservation. Can you help me?
Sure, I will help you with that. Let me know your name to check your reservation?
Daniel Phillips here.
Please wait a while.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No issue, Thanks for the information.
Thank you for choosing us.