Hello. I am John Parker.
Hello, how may I serve you today?
As the music competition which I want to participate got postponed due to heavy rains, I want you to cancel my reservation. Can you please help me?
Sure, I will help you with cancellation.
Thank you.
Please wait for a moment.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
It's ok, thank you for your kind information.
Thank you for reaching us, we hope see you again.