Hello.
Hello. How may I assist you today?
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
Sure, I will help you with this, please hold on for a moment to check your reservation status.
Sure, take your own time.
May I know your name please?
My name is Margaret Allen.
Allen, I did not find any reservation with your name in my database.
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
It's my pleasure, have a nice day.