Hello.
Hello. How may I guide you now?
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
Sure, I will help you with changing.
Thank you.
Can I know your name for checking your previous flight ticket booking in our data base?
My name is Jeffrey Hall.
 Thank you for waiting, I have checked in reservation list to change your ticket but could not find any reservation with your name.
Ok, no issues. Thank you for your information.
You are most welcome and thank you for utilising our service.