Hello.
Hello, how can I help you today?
Actually my Musical concert date is extended, so that I want to change my existing reservation. Can you help me?
Sure, may I know your good name?
Yes, I am Patricia Turner.
Please wait for a moment.
Sure, take your own time.
Sorry to say that, no reservation was found with your good name.
That's fine, no problem. Thank you for your information.
Thank you for reaching us.