Hi. I am Alexander Gonzalez.
Hello, how may I assist you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
Sure, we are here to help you. Please wait for a minute, to check the status of your reservation.
Ok.
Thank you for waiting, no reservation was found on your name in our database.
No issue. Thank you for the information.
Thank you for choosing us.