Hi.
Hello.
Dorothy King here.
Glad to meet you King. How can I assist you today?
Due to severe health issue, my doctor prescribed me not to do journeys. So please do cancel my recent booking.
Sure, I will help you with that. Please be hold on for a moment.
Sure.
Sorry King, no reservation found under your name to cancel.
That's ok, thank you for your service.
Most welcome. Thank you for choosing us, have a good day.