Hello.
Hello, how may I guide you today?
Due to sudden rainfall at my destination, I want to cancel my reservation. Please cancel my reservation.
Sure, we are happy to help you. May I know your name please?
Sure, I am Timothy White.
Ok, please give me a minute to check the status of your reservation.
Sure.
Thanks for your time, no reservation was found based on your name.
Ok, Thank you for providing information.
Thank you for contacting us.