Hi.
Hello, how can I assist you for the day?
Owing to an emergency, my live concert in Washington got postponed. So I want you to change my existing reservation.
Sure, I am here to help you. May, I know your good name?
Sure, Richard Young here.
Sorry, we found no reservation on your given name.
Ok, no worries at all. Thank you for your assistance.
Thank you for reaching us.