Hello. I am Ruth Thompson.
Hello, how may I support you today?
As my holiday trip has been postponed, Can you please change my reservation?
Sure, I will help you to change your reservation.
Thank you.
Please wait for moment, while I search for the reservation on your name.
Sure.
Thank you for waiting, sorry there is no reservation found on your name.
No problem. Thank you.
Thank you for reaching us.