Hello.
Hello, how may I guide you today?
I am Emma Campbell. I need your help in my flight ticket cancellation due to health problems, can you please help me with that?
Sure, we are here to help you.
Thank you so much.
Please wait a minute.
Sure.
Sorry to say that there is no active reservation on your name to cancel.
No problem with that one, thank you for checking and providing the information.
Thank you for reaching us.