Hi.
Hello. How can I serve you today?
My holiday trip got cancelled due to heavy rainfall at my destination place, can you please help me in cancelling my recent reservation?
Sure, I'll help you in cancellation.
Thank you.
Can I know your name to check the reservation list?
I am Joseph Brown.
Thank you for providing your name, please give me some time.
Ok.
Thank you for waiting, I have checked the reservation list to cancel your ticket but there is no reservation found by this name.
Ok, no issues. Thank you.
Thank you for approaching us.