Hello,.
Hello, how can I aid you?
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
I am glad to help you. May I know your name to check with the status?
Myself, Laura Gonzalez.
Please wait a moment.
Ok.
Thank you for waiting. Sorry, there is no active reservation found under your name to cancel.
Ok, no issues. Thank you for your information.
Thank you for reaching us.