Hi.
Hello,. How can I render you today?
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?
Sure, we are here to aid you.
Thank you.
Let me know your name for checking your reservation.
I am Margaret Hall.
Thanks for your name. Please, wait for a while I will  check the reservation and revert to you.
Ok.
Thanks for your time, we could not find any reservation with your name.
No worries at all, thank you for the information.
Thank you for availing us.