Hello.
Hello. How may I assist you?
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
Sure, may I know your name please? To check your flight reservation status.
My name is Kimberly Mitchell.
Thanks for waiting. But I am sorry to say that there is no reservation on your name to change it.
Ok, no problem. Thank you for your information.
Thank you.