Hello.
Hello. How can I help you?
I want to change my existing reservation, can you please help me with that?
Sure, I am here to help you with your concern. Can you please help me with your name?
My name is Carol Anderson.
Please wait a moment.
Sure.
Thank you for waiting. Carol Anderson, regret to inform that there is no active reservation found under your name to amend it.
No problem, thank you.
Thank you for connecting us.