Hello.
Hello, how may I aid you?
I had done flight ticket booking last week to spend my holiday vacation with my family. But, due to some weather conditions I would like to change my booking which I have done. Can you help me with this?
Sure, please wait for a moment.
I am Richard Thompson.
Ok. Sorry Richard, there is no reservation found on your name to change.
It's ok, thank you.
Thank you for your information.