Hello. I am Kimberly Collins.
Hello. How can I aid you now?
Can you please cancel my existing reservation as my plan to go for holiday trip got cancelled?
Sure, I am here to help you with that.
Thank you.
Please, wait for a while.
Sure.
Sorry, we have not found any reservation on your name.
Ok, not an issue. Thank you for the information.
Thank you for reaching us.