Hello.
Hello, how may I address you?
I need to chaneg my reservation as my plan to go for trekking got postponed. Can you help me?
Sure, will you please let me know your name to check the reservation status and revert you?
I am Joseph Johnson.
Ok, please wait.
Sure.
I am sorry to say that, no reservation found on your name to change the details.
No issues, thank you.
Thank you for reaching us.