Hello.
Hello, how can I help you today?
I would like to change my reservation due to some health issues, can you please help me out with that?
Sure, we are here to help you.
Thank you.
May I know your name?
Myself Elizabeth Walker.
Ok, wait for some time.
Sure.
Thanks for waiting there is no reservation found on your name.
That's ok, no problem. Anyway thank you for checking out.
Thanks for approaching us.