Hello.
Hello, how can I assist you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, may I know your name?
I am Ronald Taylor.
Please give me a moment.
Ok, take your time.
Sorry Ronald Taylor, no reservation is available by your name.
Thant's ok. Anyways, thank you for your help.
Thank you for contacting us.