HI.
Hello, how may I best serve you for the day?
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
Sure, can I know your good name to check the reservation on your name?
My name is Scott King.
Thank you for providing your name, please stand by.
OK.
Thank you for your valuable time, I hardly tried to find a reservation on your name, but there is no reservation found on your name.
OK, no issues. Thanks for the help.
Thank you.