Hello.
Hello, how can I help you today?
I need to cancel my reservation due to my planned trip got cancelled. So please help me with that.
Sure, I am here to help you.
Thank you.
May I know your name please?
Sure, myself Joshua Edwards.
Thanks for your name, please wait.
It's ok, I will wait.
Thank you for waiting, we found a reservation on your name. Shall I proceed to cancel?
Sure, please proceed with cancelling.
Ok, your reservation is cancelled successfully.
Thank you for your help.
Thank you for choosing us.