Hello.
Hello. How may I assist you?
I want to change my existing reservation, can you help me out?
Sure, I am really happy to help you today in changing the ticket details. Can I know your good name please?
Thank you. I am Margaret Martin.
Ok, please give me sometime to check the status of your ticket.
Sure.
I regret to inform you that, I could not found any reservation which is under your name in the confirmation list to change the ticket details.
Ok, no issues. Thank you.
Most welcome. Thank you for choosing our travel agency.