Hi.
Hello, how can I help you?
This is Raymond Smith from Washington. Can you please assist me in booking a flight ticket from IAD to PHL?
Sure, we are mirthful to help you. May I know your itinerary dates?
My itinerary dates are Feb 4th and Feb 6th.
Would you like to prefer direct flight or connecting flight?
I need a connecting flight.
Is there any class preference for you?
I prefer to travel in business class.
Please wait for a while.
Sure.
Thanks for waiting, unfortunately no flights are running to your location due to runway problem.
Ok, not an issue. Thank you.
Thank you for availing us.