Hello.
Hello, how can I help you?
I would like to cancel my recent reservation, will you help me with that?
Sure, can you provide me your name please?
Thank you for accepting my request, myself Kevin Thomas.
Give me a moment.
Sure, I will wait.
 Kevin Thomas. I regret to inform that there is no reservation by your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.