Hello.
Hello. How can I assist you for the day?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I will help you with that cancel reservation.
Thanks.
May I know your name please?
My name is Dorothy Thomas.
Please wait for a while, let me check your previous reservation status.
Ok, I will wait.
Thank you for waiting.
My pleasure.
There is no active reservation found on your name in our database to cancel it.
Anyway, thanks for the information.
Thank you for reaching us, have a great day.