Hello.
Hello. How may I help you?
I would like to cancel my recent reservation because of some personal issues, can you help?
Sure, I am here to help you. Can I have your name to check your reservation status?
Virginia Mitchell here.
Thanks for giving your name, please wait a moment.
Sure.
Thanks for your time, there is no reservation found under your name to cancel it.
It's ok, thanks for your valuable information.
Welcome, have a nice day.