Hi.
Hello, how may I help you for today?
I am Sharon Hernandez, in my previous reservation I gave wrong airport codes, so can you help me for changing an existing reservation?
Sure, I am happy to help you. Please wait for a moment to check your details.
Ok, I will wait for your reply.
No reservation found for this search. Sorry for inconvenience.
Oh! No problem, thank you for your quick response.
You are welcome.