Hello.
Hello, how can I be your helping hand today?
Me and my friends were planned to go for a tour due to holidays, but my holiday is postponed. Can you please change my existing reservation?
Sure, we will help you to change your reservation. To proceed further, may I know your name?
My name is Virginia Jones.
Please hold on Virginia Jones.
Sure.
Thanks for being hold. There was no reservation found on the name of Virginia Jones.
Ok, it's not an issue. Thanks for your information.
Thank you for opting us.