Hi.
Hello,.
I am Donald Taylor. I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me with it please?
Sure, we are here to aid you.
      Thank you.
Please wait for a while.
Ok.
Thanks for your time. There is no reservation found on your name  Donald Taylor in our reservation list.
That's ok.
Thank you for availing us.