Hi.
Hello. How may I serve you at this moment?
Can you please help me with booking a flight ticket from MSP to JFK?
Sure, do you need a lay by  in between the journey?
I need a connecting flight.
Ok, on which dates would you like me to book a flight ticket?
My travel dates are Dec 19 and 21.
Ok, can I have your good name please?
My name is Laura Collins.
Do you prefer business or economy class?
I am comfortable with any class.
Ok, may I know your airline preferences?
I prefer to travel in normal cost airlines.
We found a Delta Airlines with fare of 200 and a lay by in between the journey matches your schedule.
You can proceed with booking.
You can proceed with booking flight number 1010.
Thank you.
Thank you for reaching us.