Hello.
Hello, how may I serve you?
I am Emily Smith. I want to cancel my recent reservation due to the ongoing tornado at my destination.
Ok, I can help you to cancel your reservation.
Thank you.
Please wait a while. I will check the reservation list and let you know.
OK.
Thanks for your patience. There was no recent reservation found on your name to cancel.
No problem, thank you for the information.
Thank you for op[ting us.