Hello.
Hello, how may I serve you at this moment?
I have to reach Washington DC as my boss sending me on a project work which is changed my actual destination suddenly. So, can you please help me with changing the reservation?
Ok, please give me a moment. Can I know your good name?
Sure, myself Richard Perez.
Sorry, there is no reservation found on your name.
Oh! May be I am wrong.
Thank you for consulting us.