Hi.
Hello, how may I assist you?
Owing to an emergency I want cancel my recent reservation. Can you help me out?
Sure, may I know your good name?
I am Paul Edwards.
Please wait for a while, I will get back to you with the current status.
Sure.
Thank you for your valuable time. But there is no reservation available to cancel.
Ok, not a problem. Thank you.
Thank you for reaching us, have a good day.