Hello.
Hello. How can I assist you?
I am looking to change my trip dates in the previous ticket because my trip got postponed. Can you please help me with that?
Sure, can I know your name for checking the reservation status?
I am Patricia Wilson.
Please give me a minute.
Sure, take your own time.
Patricia, there is no reservation found on your name.
It's ok, thank you.
You are welcome.