Hello.
Hello, how can I assist you?
I have made an earlier reservation to attend for a seminar, due to some issues seminar has been postponed. Can you please help me to change on the name of Barbara Lee?
Sure, I am here to aid you.
Thanks for considering my request.
Please give me a minute, I will check the reservation on your name and get back to you.
Sure.
Thank you for your time, we did not find any reservation on your name.
Ok, Thank you.
Thank you for contacting us.