You will be given a definition of a task first, then some input of the task.
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I just want to cancel my reservation due to heavy floods at my destination place. Can you help me? 
 agent: Sure, we can help you. May I know your name, please? 
 customer: Sure, my name is Rachel Collins. 
 agent: Ok, please wait. 
 customer: Sure. 
 agent: Sorry, there is no reservation found on your name. 
 customer: No issues, thanks for your response. 
 agent: Thank you, have a good day.
Output:
no_reservation