Hello.
Hello, how can I serve you for the day?
I am Nancy Wilson. Can you change my existing reservation?
Sure, can you please wait for a moment, I will check with your reservation and revert to you.
Sure.
Thank you for waiting. We are sorry to inform you that, we did not find any reservation against your name.
Ok. No problem. Thanks for the information.
Thank you for reaching us. Have a good day.