Hi. I am Anthony Green.
Hello, how may I support you today?
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
Sure, we are pleased to help you.
Thank you.
Please wait for a while, I will check the reservation list and notify you.
Ok.
Thanks for your time, no reservation was found on your name in our database.
That's ok.
Thank you for choosing us.
Thank you for the response.
Have a nice day.