Hello.
Hello. How may I aid you today?
I have to cancel my flight ticket, can you help me in that ticket cancellation on my name Kevin Williams?
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.
Sure, take your time.
Kevin, there is no any active reservation with your name in my database.
Ok, no issues with that one, thank you for your help.
It's my pleasure.