Hello.
Hello, how may I help you?
I would like to change my recent reservation, will you help me with that?
Sure, I am here to help you for this. May I know your name please?
Myself Laura White.
Please wait for a moment.
Ok, I will wait.
For proceeding further. May I know your name please?
I have already mentioned.
Sorry to inform you, no reservation is found with your credentials.
Ok, not an issue.
Thank you very much for approaching our agency.
Thank you for your information.
You are most welcome.