Hi.
Hello, how can I assist you?
I want to cancel my recent reservation. Can you help me for that one?
Sure, I can help you with that. May I know your good name please?
Sure, Joseph Thomas here.
Ok, please wait for a while.
Sure.
Joseph Thomas, there is no active reservation found under your name to do cancellation.
No issues, thank you for the information.
Thank you for choosing us.