Hello.
Hello, how can I help you today?
Can you help me to book a flight ticket from PHX to IAD?
On which dates would you like me to book a flight ticket for you?
My travel dates are 10 to 12 of Oct.
On what name, do I need to reserve your ticket?
I am Thomas Jackson.
 In which class would you like me to book your flight ticket?
I am ok with any class.
Let me know your connection limit?
I need a connecting flight.
Do you have any other requirements?
I prefer to travel in normal cost airline.
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
Oh! that very sad to hear, thank you.
Thank you for choosing us.