Hello.
Hello. How may I assist you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I will help you with that, I need your name to check the reservation details.
My reservation was done under the name Samantha Hernandez.
I could not find any reservation with your name in our database.
That's ok, no issues. Anyways, thank you for the information.
It's my pleasure, have a great day.