Hello.
Hello. May I know what help you are looking for?
Due to heavy snowfall at my location, I would like to cancel my reservation.
Ok, I can help you. Can you please provide your name?
Well, my name is Eric Taylor.
Please wait for a while, I will check the status and revert you.
Ok.
Sorry, no previous reservation matching with your name to cancel further.
That's fine. Thank you for the information.
Thank you for reaching us.