Hello.
Hello. How can I assist you at this moment?
I want to cancel my reservation because my trip has been cancelled. Can you assist me?
Sure, I am happy to help you with that.  Can I have your good name please to check your reservation status?
Brandon Nelson.
Ok, please wait a moment.
Sure.
Sorry Brandon Nelson, no reservation has found under your name to cancel.
No problem, thank you for helping me.
Thank you for choosing us, have a good day.