Hi,.
Hello, how can I assist you for the day?
I want to cancel my recent reservation due to postpone of my exams. Can you assist me with this?
Sure, I am here to help you.
Thank you.
May I know your good name?
I am Virginia King.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your given name.
Ok, thank you.
Thank you for choosing us.