Hello.
Hello, how can I aid you for today?
Could you please help me to change my recent reservation?
I am here to help you in changing your reservation.
Thank you.
Can you please let me know your name to check the reservation status with your name?
I am Pamela Johnson.
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database to change your reservation Pamela Johnson.
No problem, thanks you.
You are welcome, thank you for choosing us.