Hello, I am Kenneth Taylor.
Hello, how can I aid you today?
Owing to an emergency, I want to cancel my reservation. Could you help me in the cancellation?
Sure, we can help you with it. Please wait for a moment, I will check the reservation list and revert to you.
Sure.
Thank you for waiting. There is no active reservation found on your name.
Not an issue. Thank you.
Thank you.