Hello,. I am Jack Lee.
Hello, how may I help you?
Due to some technical issue in the office, I want to solve the issue regarding that I need to cancel my ticket. Can you please help in cancellation?
Sure, we are here to help you. Please wait a while let me check the reservation list with your name to know the status and I will get back to you.
Ok.
Thank you for being waiting. I have checked in reservation list to cancel, but could not find any reservation with your name.
Thank you for your information.
Thank you for availing us regarding cancellation process, Have a pleasant day.