Hello.
Hello, how may I help you?
I am planning to attend music concert at CLT, can you please help me with booking a flight ticket from IAH?
 I am here to help you with your concern. Sure, can you please let me know your trip dates?
I would like to take off on May 15 and return on May 17.
Would you like to fly with connecting flight or direct flight?
I am looking for a connecting flight.
Do you have any other preferences?
No.
 Could you help me with your name please? So, I can check for the flights availability.
My name is Betty White.
We found an airline: Delta, flight number: 1017 and price is 100 with one connection. Shall I proceed to book?
Yes, please proceed with the booking.
Your flight ticket has been booked.
I appreciate your help, thank you.
Thank you for reaching us.