Hello,.
Hello, How can I serve you?
I am Sarah Brown, I want to cancel my recent reservation as my interview got postponed.
Sure, I am here to help you. Please wait a while.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No problem, thank you for the response.
Thank you for opting us, Have a great day.