Hi.
Hello, how can I help you?
Can you please help me to cancel my recent reservation as my trip got cancelled?
Sure, I am here to help you for this. May I know your name please?
Pamela Green here.
Just a moment, let me check your reservation status in our records.
Sure, take your time.
Sorry for inconvenience, no reservation is found under your name.
That's ok, thank you for checking.
Thank you very much for contacting our agency.