Hi.
Hello.
I am Scott Allen.
Scott, how can I aid you?
I am a software engineer, I have to meet my client to discuss about project enhancements. Could you book my ticket from JFK to SFO?
As an agent, I am happy to help you. Could you please provide me your travel dates?
Sure, my preferable trip dates are 10/28 and 10/30.
Ok, please wait for a while.
Sure, I will wait.
Sorry Scott, there are no flights available on your given dates.
No problem, thank you for searching.
You are most welcome and thank you very much for approaching us.