Hi.
Hello,. By what way, can I help you now?
Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation. Can you help me with that?
Sure, I will help you with that.
Thanks for your response for my request.
To cancel your reservation, we need to know your name. Can you mention it?
Sure, I am Pamela Davis.
Ok, please wait for a couple of minutes.
Ok.
Thanks for waiting. Sorry Pamela Davis, there is no active reservation on your name to cancel it.
Ok, no issues. Thank you for your quick response.
Thanks for choosing us.