Hello.
Hello.
I am Jacob Thompson.
What assistance do you require from us?
I would like to cancel my reservation as I am going to meet my sister, can you please help me out?
Yes, I am here to help you with that.
Thank you.
Please give me a moment to check the ticket status. Sorry for the inconvenience, there is no reservation found with your name in our database.
Ok no problem, thank you for your services.
Most welcome, thank you for choosing us.