Hi.
Hello. How can I help you out?
I made a reservation earlier to attend a business meeting, but it got delayed due to some issues.
Fine.
Can you please help me in cancelling my reservation?
Sure, wait a minute.
Ok.
On whose name you made a previous reservation?
I made a reservation with my name Amy Garcia.
Thanks for your name. We did not find any reservation on your name to cancel.
It's ok, not an issue. Thank you for the information.
Thank you for picking us. Have a nice day.