Hi.
Hello, how may I help you?
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
Sure, please share your good name?
Steven Rodriguez here.
Please wait for a while.
Sure, I will wait for your response.
Thank you for your time, sorry no reservation found on your name.
Ok, no problem. Thanks for your information.
Thank you for choosing us.