Hello.
Hello.
I am James Williams.
How can I help you?
I need to cancel my recent reservation due to cancel of my seminar. Could you please help me?
  Sure, I am here to help you. Please wait.
Sure.
Thank you for waiting, we found a reservation on your name and your ticket has been cancelled as per your request.
Thank you for your assistance.
Thank you for opting us, have a good day.