Hello.
Hello, how may I assist you today?
I want to change my existing reservation due to sudden rainfall at my source. Can you please help me with this?
Sure, may I know your name for the changing process?
I am Richard Edwards.
Thank you, please wait for a moment.
Sure.
Sorry, we couldn't find a reservation on your name to change.
Ok, no problem. Thank you for the information.
Welcome, thank you for reaching us.