Hi. I am Stephanie Carter.
Hello, How can I respond to your request?
Can you help me in cancelling my recent reservation, as my exam is postponed?
Sure, I can help you in that.
Ok.
Please allow me a moment to check for the previous reservation in our data base.
Sure.
We are sorry to say that, there is no active reservation found on your name to cancel it.
That's ok, thank you.
Thanks for approaching us, have a nice day.