Hi.
Hello.
I am James Harris.
How may I help you?
I would like to change my existing reservation because my mother is not well, so I have to stay in my home. Could you please help me with that?
Ok. Sure, I will help you. Please wait.
Ok, I will be waiting.
Sorry, there is no reservation found on your name. Do you want to know anything else?
Ok, may be it was not reserved properly. Any way, thank you so much.
Ok. You are welcome.