Hello. I am Kevin Brown.
Hello, how may I be at your service today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, we are here to help you. Please wait for a while.
Ok, take your time.
Sorry we couldn't find any reservation against your name to cancel your ticket.
That's ok. Anyways, thank you.
Thank you for opting us.