Hi.
Hello. How may I assist you?
I want to change my existing reservation which is done recently, can you please help me in this?
Yes, I can help you.
Thank you.
Can I know your name for checking?
Sure, my name is Patrick Brown.
Give me a moment.
Sure, I will wait.
Sorry to inform you that there is no reservation found on your name.
Ok, no problem. I will try with the another travelling agency.
Thank you for consulting us.