Hi.
Hello, how may I support you now?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, I will help you with cancellation. May I know your name?
Patricia Robinson here. Thank you.\.
Please wait for a moment.
Sure.
Thank you for waiting, I found your reservation in our system data. Shall I cancel your reservation?
Yes, proceed.
Your reservation has been cancelled.
Ok, thanks for your information.
Thank you for reaching us, we hope see you again.