Hello.
Hello, how can I assist you today?
I want to change my existing reservation, as my health is not good. Can you please help me out with it?
Sure, Let me know your name to check your reservation?
Thank you for the response, Karen Rodriguez is my name.
Ok, please wait a moment.
Ok, sure. I will wait for your response.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok. Not an issue. Thank you for the information.
Thank you for choosing us.