Hello. I am Sarah Hill.
Hello. How may I help you?
I have to attend a Music Concert at Detroit, could you please help me with booking a flight ticket?
Sure, can you help me with your travelling dates?
I would like to take off on 06/24 and return on 06/26.
May I know your airport codes?
My source airport code is JFK and destination airport code is DTW.
Do you have any requirements?
I need a connecting flight.
There is a connecting flight-1014 of UA airlines, shall I proceed?
Please proceed with  the booking.
Ok, your booking is done. Have a nice journey.
I really appreciate your help, thank you for your service.
Welcome.