Hello. I am George Evans.
Hello, how may I help you today?
I would like to change my reservation as I am leaving to my hometown, can you please help me out?
Glad to meet you, Evans. Please wait for a moment. I am here to help you.
Sure, thank you.
Sorry Evans, there is no reservation found as per your name to change your reservation.
Ok no problem, thank you for your services.
You are welcome and have a great day.