Hello. I am Richard Lee.
Hello, how can I amend you?
I need to cancel my recent reservation due to postpone of my project seminar. Could you please help me in doing that?
Sure, I am here to help you. Please give me a minute.
Sure.
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
No problem, thank you for your information.
Thank you for availing us, have a good day.