Hello, I am Lisa Martinez.
Hello, Lisa Martinez, how can I aid you today?
Due to technical issues, I want to cancel my reservation. Can you help me with it.
Sure, I will help you. Please wait for a minute.
Sure.
Thanks for your patience, we found a reservation based on your name. Shall I proceed for cancellation?
Yes, cancel the reservation.
OK, your reservation has been cancelled.
Thank you, for the information.
Thanks for choosing us, have a great day.