Hello.
Hello, how can I help you?
I need to cancel my reservation due to bad weather condition, can you assist me?
Sure, I am here to assist you.
Brenda Brown.
May I know your name please?
You can check my name as Brenda Brown.
Ok, please wait a minute I will get back to you.
Sure.
Thank you for your time, sorry no reservation found on your name.
No problem, thank you for searching.
Thank you for opting us, have a nice day.