Hello.
Hello. How may I serve you at this moment?
Due to sudden demise of my grandfather, I want to cancel my recent reservation. Will you assist me in that?
Sure, can I know on which name ticket has been reserved in the past?
I made a reservation earlier on the name of Alexander Nelson.
Ok, wait a moment, I will check it out weather your reservation is existed or not.
Sure.
We are hardly trying to found your reservation but we are sorry to inform you that, we could not found any reservation with your name.
Ok, thank you for your information.
Thank you for availing us.