Hello.
Hello.
I am Anna Mitchell.
How can I assist you Anna?
I want to change my existing reservation, due to heavy rainfall in New York.
Ok, please hold on for a moment till I check with your reservation.
Ok.
Thank you for waiting, I appreciate your patience. I am very sad to inform you but there is no reservation under the name of Anna Mitchell.
That's ok, thank you for your information.
Thank you for reaching our services, have a great day Anna Mitchell.