Hello. I am Robert Allen.
Hello, how can I guide you for today Allen?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
I am glad to help you in cancellation of your reservation.
Ok.
I regret to say this Allen, there are no reservation with your name to cancel.
That's ok. Anyways, thank you for your help.
You are welcome, thank you for reaching out here.