Hello.
Hello, how may I aid you for today?
Myself Paul Phillips. As I have fallen sick, due to bad weather I would like to cancel my recent reservation, will you help me with that?
Sure, I am glad to help you with that Paul.
Thank you for accepting my request.
Sorry to say this Paul, there are no active reservations with your name to cancel.
Ok, no issues. My brother might have cancelled my reservation. Thank you for your information.
Yes, it might be the reason. Thank you for reaching out here.