Hello.
Hello. What type of assistance that you are seeking from our agency?
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
Sure, I am glad to help you.
Thanks.
Please wait a moment to check your previous reservation.
My name is Mark carter.
We regret that, there is no reservation exist with your name in our records.
Oh! It's ok no problem. Thank you for your information.
Thank you for approaching us, have a great day.