Hi.
Hello, how can I help you?
Please help me to update my travelling dates in my existing reservation.
May I know your name to check with the status?
I am Deborah Smith.
Please wait a moment.
Sure.
Thank you for waiting. Deborah Smith, regret to inform that there is no active reservation found under your name to amend.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.