Hello.
Hello. Is there any help that I can assist you?
I want to cancel my reservation due to heavy rains at my destination place, so please help me in cancellation.
Sure, I am glad to help you and can you please mention your name for checking purpose?
Sure, my name is Patrick Baker.
Please give me a moment.
Ok, I will wait.
I have checked and there is no reservation found for the user name in our data base to cancel the ticket.
Not a problem, thank you.
You are most welcome.