Hello.
Hello. How may I help you out today?
I need to cancel my reservation which I have done earlier to give guest lecture in famous university but now I am unable to travel so please help me with cancelling my reservation.
Sure, I will help you out. Can you please provide me your name?
Thank you. Please check the reservation with the name of Charles Allen.
Ok Charles, please wait a moment.
Sure, I will wait for your response.
Thank you for your patience. Sorry Charles, there is no reservations found with this name.
Oh! May be booking is not done properly. Anyway, thank you for your time.
Thank you for choosing our services Charles. Have a nice day.
Welcome.
Most welcome.