Hello.
Hello, how may I assist you today?
I am Sarah Rodriguez. I want to change my reservation due to sudden heath issue, can you help me?
Sure, I will help you to change your reservation. Please wait for a moment, while I check for the reservation on your name.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, thank you.
Thank you for reaching us, we hope see you again.