Hi.
Hello, how can I best aid you now?
I made a reservation earlier this week to start a new project but due to some technical issues it got postpone. Can you please help me in changing my reservation?
Sure, I can help you in that. May I know your good name to track the details?
Thank you. My name is Sandra Moore.
Ok, please wait for a moment.
Sure.
Sorry to say that, there is no active reservation found on your name.
Not an issue, thank you for the information.
Thanks for choosing us, have a great day.