Hi.
Hello.
I am Jason Adams.
Jason Adams, how may I assist you today?
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
Sure, I will help you. Please help me with a minute. Jason Adams, I regret to inform you that there is no active booking done on your name.
Ok, no problem. Thanks for your information.
Thank you for reaching us. Have a great time.