Hello.
Hello. How can I assist you today?
Myself Samuel Parker, can you help me to cancel my reservation which is existing?
Ok I will help you, please wait for a while.
Ok, please take your time. I will wait.
I have found a reservation in our records and I have cancelled it.
That's good now I can book the flight with new dates. Thank you for assisting me with my concern.
Thank you for reaching us.