Hello.
Hello, how may I give assistance to you?
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me with this?
Sure, we are here to help you with cancellation.
Thank you.
Ok, help me with your name to find a reservation of your's.
Sure, I am Cynthia Adams.
Ok, please wait for a moment.
Sure, I will wait.
Thanks for your time, there was no reservation found on your name to cancel it.
Ok, Thank you for your service.
Thank you for approaching us.