Hello,.
Hello, how may I abet you?
I want to cancel my recent reservation, due to the heavy rains at my destination.
Ok.
Can you help me with that?
I am here to help you.
Thank you.
May I know your good name please?
Betty Adams, is my name.
Please wait for a while.
Sure, I will wait.
Thanks for waiting, there is a reservation found on your name and it has been cancelled.
Ok, thanks for you prompt service.
Thank you for opting us, have a good day.