Hello.
Hello, how may I help you?
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
Sure, I will help you. Please wait, let me check your reservation status in our database. May I know your name?
Myself Stephanie Phillips.
Sorry, there is no reservation found under your name in our database.
That's ok, thank you for checking.
You are welcome and thank you for choosing us.