Hello.
Hello, how can I assist you at this moment?
Due to heavy rain, I want to cancel my recent reservation. Can you help me?
Sure, I will help you. Can I know your good name please for checking with your recent reservation status?
Pamela Lewis here.
Ok, Give me a minute.
Ok.
There is no recent reservation find on your name in our records.
No issue, Thank you.
Thank you for approaching us for the cancellation.