Hello.
Hello, how can I support you?
I need to change my previous flight ticket booking due to some issues, can you please help me with changing my ticket booking?
Sure, we are here to help you.
Thank you for considering my request.
On whose name, the reservation has been made earlier?
My name is Andrew Johnson.
Please wait for a while.
Sure, I can wait.
Thanks for your time, there is no active reservation found in your name to change.
No problem with that one, thank you for checking my reservation status.
Thank you for reaching us.