Hello.
Hello. How can I aid you for the day?
Kathleen Carter here. I am looking for a flight from IAD to MSP, can you please help me in booking a flight ticket?
Ok, may I know your planned dates for your journey?
My trip dates are from 09/01 till 09/03.
Flight-1007 by UA airlines is available for you with 1 connection at the cost of 200. Shall I book it for you?
I need a direct flight.
Ok, let me check for a direct flight.
Ok, take your time.
Sorry to inform you  Kathleen Carter but no flights are currently available for you.
It's ok, thank you for checking.
Thank you for reaching our agency. Have a nice day.