Hi.
Hello. How can I assist you?
Owing to an emergency, my meeting with client got postponed. So I want you to change my existing reservation.
Ok, may I know your good name for changing?
Sure, Shirley Parker here.
 Please wait I will revert you in a moment.
Sure.
Sorry to inform you that no reservation was found on your name.
Ok, not an issue. Thank you for your assistance.
 Thank you for availing us.