Hello.
Hello. How may I assist you today?
I want to cancel my ticket booking due to issues in my home town, can you help me?
Sure, I will help you.
Thank you.
Could you please provide your name to check your previous reservation status?
I am Mary Jackson.
Ok Mary, please wait.
Sure.
Sorry to inform you that, there is no reservation found with your name in our records.
Ok, that's fine, thank you for your information.
Thank you for reaching us, have a great day.