Hello.
Hello, how may I assist you?
I want to change my existing reservation due to bad weather condition, can you please help me with that?
Sure, may I know your good name to check the reservation status?
My name is Catherine Jones.
We found your reservation, can you please help me with your new airport codes?
My source and destination airport codes are AUS and OAK.
Can I have your travelling dates?
I want to fly on Oct 01, return on Oct 03.
May I know your connection limit?
I need a single connecting flight.
Do you have any other requirements?
My return time should be evening.
Sorry, there were no flights running currently due to abnormal weather conditions.
Not an issue, thank you.
Thank you for choosing our service.