Hi.
Hello, how may I serve you?
Due to an emergency work in hospital, I want to cancel my reservation. Can you help me?
Sure. Unfortunately, there is no reservation found on your name. Sorry for the inconvenience.
No issue.
Thanks for opting us. Hope to serve you better next time.
Thanks for the information.
May I please know your name for the database?
Margaret Lewis.
Ok, thank you very much.