Hello.
Hello. How may I assist you?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I am here to help you out. May I know your name please?
Thank you. I am Dennis Martin.
Wait a moment please.
Sure.
Dennis Martin, we haven't found any reservation under your name in our database.
Ok, no issues. Thanks for the information.
Thank you for choosing us.