Hello,.
Hello, how can I render you today?
Please cancel my reservation, As my adventure trip with friends has been cancelled. Can you help me with that?
Sure, I will help you with that.
Thank you.
May I know your name to check your details in our database?
Sure, Patricia Scott is my name.
Please wait a while.
Sure, I will wait.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, not a problem. Thanks for your help.
Thank you for choosing us.