Hello.
Hello. How can I assist you at this moment?
I am Paul Lee.
Glad to meet you Lee.
I am planning to cancel my recent reservation, due to health issue.
Sure, I will help you with that.
Can you please cancel my ticket?
Please wait a moment.
Thank you. Sure.
Sorry Lee, no reservation has found under your name.
That's fine. Thank you for your help.
Thank you for choosing us, have a great day.