Hello.
Hello, how can I help you today?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, may I know your name?
Thank you. Myself Pamela Perez.
Please wait a moment.
Sure, take your time.
Sorry to say, no reservation found with your name.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thanks for reaching us.