Hi, my name is Timothy Wilson.
Hello, how can I best serve you today?
Due to health issues, I had a request to you to cancel my existing reservation.
Sure, I will help you with that. Please wait for a moment, while I check for reservation.
Sure.
Thanks for waiting, sorry to inform you there is no any reservation found on your name.
Ok, no issues. I appreciate your service.
Thank you have a nice day.