Hi.
Hello, how can I provide assistance to you?
Due to my health issue, I need to change my reservation. I am Susan Hall.
Ok, please wait a moment.
Ok.
I am glad to inform we found a reservation with your name, for proceed further can you please provide new reservation details?
It would be from Boston, BOS on 03/23 to Austin AUS on 03/25.
Your airline is Delta flight number 1026 with price 100 and connection limit one.
Yes, You can proceed.
Your booking is confirmed with Delta airlines.
Thank you for your service,.
Thanks for reaching us, have a good day.