Hello.
Hello.
My name is Kathleen Taylor.
How can I assist you today?
I just need your help in making my reservation from IAD to DCA.
Sure, I will help you with that. Can I have your travel dates please?
My travelling dates are from 05/20 to 05/22.
Ok, please wait a moment.
Ok.
Thank you for waiting. There is a flight in Southwest airlines with connection and price 200, is it ok for you?
Ok, please proceed and confirm my ticket.
Ok Taylor, I have reserved a ticket with flight number 1016.
Thank you.
My pleasure. Thank you for choosing us.