Hi, I am Jacob Hernandez.
Hello. How may I aid you today?
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
Ok.
Thank you for waiting, unfortunately there is no reservation found by your name.
No problem, thanks for the information.
Thank you for opting us.