Hello.
Hello, how can I help you today?
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
My name is Ashley Garcia.
Ok, please wait a moment.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not an issue, thank you for the information.
Thank you for choosing us.