Hello.
Hello.
I am William Thompson.
Do you need any help from my side?
Can you help me in changing my recent reservation?
Sure, I will try my best and please be on hold for a while to check it.
Sure.
Thank you for being on hold, I have checked with your information in my portal to change your booking but is displayed that there is no user name found to change it.
Its ok, thank you.
You are most welcome and have a great day.