Hello. William Allen here.
Hello. How may I aid you?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, I am here to help you out.
Thank you.
William Allen, we haven't found any reservation under your name in our database.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for reaching us.