Hello.
Hello,. How can I serve you at this moment?
I need to cancel my reservation as I need to stay back in my own city, due to my house has collapsed by Floods.
Ok.
Can you please help me with this?
Sure, I am here to help you out. Please provide me your name.
Sure, please check the reservation on the name of Susan Anderson.
We regret to say that there is no active reservation found on your name.
Ok, Thank you for your service.
Thank you for opting us, hope to serve you again.