Hello.
Hello. How can I aid you now?
Actually my Snooker's competition is postponed, so that I want to cancel my recent reservation. Can you help me?
Sure, I will be taking your request for cancellation process and I can help you.
Thank you for accepting my request.
Can I know your name please?
Yes, I am Dennis Hernandez.
Sorry, I got an update that there is no reservation status obtained based on my search in our data base.
Ok, not an problem with that. Thank you for your time.
Thank you for consulting our agency, have a great day.