Hello.
Hello. How may I help you today?
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
Sure, I am here to help you with that, can I know your good name?
Check the reservation on the name Stephanie Martinez.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure.
I am sorry to say you that there is no reservation found under your name in our database.
Ok no problem, thank you for your services.
Thank you for reaching us.