Hi.
Hello. How may I help you?
I want to change my reservation, can you help me with that?
Sure, I am happy to help you. May I know your name?
Sure, Samantha Mitchell here.
Thank you. Please wait for a while, let me check your reservation status in our database.
Sure, I will wait for your response.
Sorry, I did not find any reservation under your name in our database.
Ok, thank you.
You are welcome and thank you for choosing us.