Hello, I am Paul Taylor.
Hello, how may I support you today?
As my manager did not approve my leave, I would like to change my recent reservation.
Ok. I will help you in that.
Thank you.
Please wait for a while, I will check your previous reservation.
Sure, take your time.
Thank you for your time, there is no reservation found on your name.
That's ok, thank you for checking.
Thank you for contacting us.