Hello.
Hello.
I am Shirley Thomas.
How can I help you?
Can you please help me in changing my existing reservation, as my football match got postponed to some other date.
Sure, I will help you.
Thank you.
Please, wait for a while.
Sure.
Thank you for waiting, I did not find any reservation on your name.
No problem, thanks for your information.
Thank you for approaching us.