Hello.
Hello. How can I help you?
I want to cancel my reservation, can you help me with that?
Sure, I am here to help you with that, can I know your good name to proceed further?
Emma Wilson here.
Thank you. Please wait for a while, let me check your reservation status.
Sure.
We are regret to inform you that there is no active reservation on your name in our data.
No problem, thank you for the information.
Thank you for reaching us.