Hello.
Hello, how may I best support you?
Can you please cancel my reservation as my plan to go for beer festival got cancelled?
Sure, I can help you. May I know your good name?
I am Gary Perez.
Please wait a while. I will check the status and let you know.
Sure.
Thanks for your time. We found a reservation on your name. Shall I cancel it?
Please cancel.
Your reservation has been cancelled.
Thank you for assisting me.
Thank you for approaching our agency.