Hi.
Hello, how can I assist you?
Actually, I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
Sure, I can help you with that. May I know your good name please?
Sure, my name is Kathleen Jones.
Ok, please wait for a while.
Sure, I will wait.
Kathleen Jones, there is no active reservation found under your name to do changes in that.
Ok, not an issue. Anyways, thank you for your service.
Thank you for choosing us.