Hi.
Hello, how can I help you today?
Can you help me in changing my recent reservation?
Sure, I can change your reservation right now. Before that I need to know your good name please?
I am Stephen Johnson.
Ok, Please stay online, I will check the previous list and revert to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
No problem, thank you for your effort.
Thanks for reaching us.