Hi.
Hello, how may I help you?
I want to cancel my recent reservation. Can you help me for that one?
Sure, may I know your good name please?
Sure, Melissa Green.
Wait a moment please.
Sure, I will wait for your response.
Sorry, there is no reservation found for the user name in our back end to cancel it.
Not an issue, anyway thank you for the information.
Thank you for opting us.