Hello.
Hello. How may I assist you?
Due to some health issues, I am unable to travel the trip which I have planned, can you please help me in changing my ticket booking?
Sure, I will help you.
Thank you.
Please provide your name to check your reservation status.
Sure, my name is Pamela Turner.
Please wait a moment.
Sure.
Pamela, no reservation has been found on your name in our database.
Ok, that's fine no problem with that one.
Thank you for reaching us.