Hello.
Hello. How may I guide you?
I want to change my existing reservation, due to some health issue. Can you help me?
Sure, I am here to help you. Can you please tell me your name?
Thank you. I am Steven Williams.
Ok, please give me a minute.
Sure, take your own time.
I am really sorry to inform you, there is no reservation found with your name to change the details.
Ok, not a problem. Thank you for your help.
You are welcome. Thank you for opting us.