Hi.
Hello, how can I serve you today?
I want to change my existing reservation due to some health problem. Can you help me with that?
Sure, I am here to help you.
Thank you.
May I know your good name please?
Paul Hall here.
Please give me a minute.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, no issues. Thank you.
Thank you for approaching us, have a nice day.