Hello.
Hello. How may I aid you today?
I am Frank Clark.
Nice meeting you Frank.
I want to cancel my reservation, can you help me?
Sure, I will help you.
Thanks.
Please wait a moment to check your previous reservation.
Ok.
We regret that, there is no reservation found with your name in our records.
That's ok. Thank you for your help.
Thank you for reaching us, have a great day.