Hello.
Hello. How may I guide you today?
Can you aid me to cancel my reservation due to an emergency?
Sure, I am here to help you with that. May I know your name please?
Raymond Anderson here.
Please wait for a moment, let me check your previous reservation status.
Ok.
There is no active reservation found on the name of Raymond Anderson in our database to cancel.
No issue, thank you.
Thank you for reaching us, have a great day.