Hello.
Hello.
I am Helen White.
How shall I help you?
Can you please help me to change my reservation as I have planned to meet anther person.
Sure, please wait for a while to check your previous reservation. I have found your reservation, may I know your location codes?
Form JFK to BOS.
May I know your dates?
My rescheduled dates are on 01/15 and 01/17.
There are no flight found on your new dates to book the ticket, sorry for the trouble.
Ok, no problem. Thank you so much.
It's my pleasure to help you and thank you for reaching us.