Hello.
Hello, how can I serve you at this moment?
I need to book a flight ticket from AUS to IAD, can you please help me with it?
Sure, we are happy to serve you with flight ticket booking but I need your preferable travel dates. Can you please provide it?
My trip dates will be Sep 11th and return date is on Sep 13th.
Please let me know your depart and arrival times.
My depart time is in the afternoon.
Please provide your name for further process.
I am Janet Wright.
Please give me a moment.
Sure.
 There is a flight which will departure at 17:00 PM and the flight number is 1011 in Southwest airlines, can I confirm your flight ticket booking?
You can proceed.
I have confirmed your flight ticket booking.
Thank you.
It's my pleasure to serve you and have a happy journey.