Hello.
Hello. How can I assist you?
My holiday trip has been postponed. So, I would like to change my reservation which is under my name. Can you please help me with that?
Ok, may I know your name to check with your reservation status?
Sure, my name is Anna Young.
Give me a moment to check.
Ok, take your time.
Anna Young, no reservation was found by your name. Sorry.
Ok, no issues. Thank you for checking.
Thank you for reaching our services.
You are welcome.
Have a nice day.