Hello.
Hello. How may I assist you today?
I want to cancel my reservation, because I have another important meetings on those dates so can you please cancel my reservation?
Ok, can you please mention your name for further processing?
Sure, my name is Shirley Anderson.
Please hold on for a moment.
Ok.
Sorry Shirley, there is no reservation found as per your name to cancel your reservation.
Oh! It's ok no problem. Thank you for your information.
Do you want any other help from me?
Nothing.
Thank you for reaching us.