Hello.
Hello.
I am Michael Green.
How can I assist you today?
I would like to change my reservation as I am leaving to my hometown, can you please help me out?
Sure, I will help you on that.
Thank you.
Please give me a moment.
Sure.
Thank you for waiting, there is no reservation found under your name.
Ok no problem, thank you for your services.
Welcome, have a great day.