Hello.
Hello. How can I assist you?
I would like to cancel my reservation due to sudden health issues, can you please help me out with that?
Sure, may I know your name please?
Thank you for accepting my request, I had reserved it on the name of Emma Mitchell.
Please wait for a while.
Sure, take your time.
There is a reservation found with your given name and it has been cancelled successfully.
Than you for your assistance.
Thank you.