Hello. I am William Wilson.
Hello, how can I respond to your request?
Can you please help me in cancelling my previous reservation as my plan to visit my grand parents house got cancelled?
Sure, we are here to aid you.
Thank you.
Please wait for sometime, I will check the status and inform you.
Sure.
Thanks for your time, no reservation was found based on your name.
It's ok, Thank you.
Thank you for choosing us.