Hello.
Hello, how can I render you today?
William Wright here.
Ok.
Can you please help me with cancelling my previous booking?
Sure, I will help you with that.
Ok, I will be waiting for your response.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Oh! That's ok. Thank you for checking.
Thank you for choosing us.