Hello.
Hello. How can I support you now?
I need to change my reservation due to my planned event got postponed so please help me with that.
Sure, I will help you with that. May I know your name please?
Sure, myself Andrew Lee.
Sorry, there is no reservation found on your name.
Oh! It may not be booked properly while booking.
Thank you for approaching us, have a nice day.
Anyway, thank you for your time.
You are welcome.