Hello.
Hello, how can I assist you today?
I would like to cancel my recent reservation as I am unable to travel, so help me.
Sure, I will help you with that. Let me know your name to check your reservation?
Sure, my name is Jennifer Carter.
Please wait a while.
Ok, I will wait.
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
Sure, you can cancel it.
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
Thank you for your support.
Thank you for choosing us.