Hi. I am Benjamin Moore.
Hello, how can I abet you?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, we can help you.
Thank you.
Please give me a moment to check your details and I will revert to you.
Sure.
Unfortunately, there is no reservation exist on your name to cancel.
Ok, no problem. Thanks for your information.
Thank you for consulting us.