Hi,. I am Cynthia Johnson.
Hello, How exactly I can serve you the best today?
I want to cancel my reservation, can you help me with that?
Sure, I can help you in that cancellation.
Thank you.
Please stay online, I will check the previous list and revert to you.
Sure.
We are sorry to specify that, there is no active reservation found on your name.
Ok, thank you for sharing the information.
Thanks for approaching us, wish you a happy day.