Hello.
Hello. How can I help you?
I would like to cancel my reservation because I have met with accident.
So sad!. I will surely help you.
Please, check the previous reservation details on Laura Wright.
Ok, give me a moment to check your details. Sorry Laura, there is no active reservation found under your name.
That's ok, no issue. Thank you for your help.
Welcome. Thank you for reaching us, have a nice day.