Hello.
Hello. How can I assist you?
I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, can I know your name please?
Thank you. Myself Nancy Allen.
Ok, wait a moment please.
Sure.
Sorry, there is no reservation found on your name.
That's ok, no issues. Anyway thank you for checking out.
Thank you for approaching us.