Hello.
Hello.
Myself Ruth Perez.
Ruth Perez, how can I aid you today?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I am here to help you.
Thank you for your response.
Hold on for a moment. Let me check.
Ok.
Sorry Ruth Perez, there are no flights reserved on your given name formerly.
It's ok no problem. Thank you for your information.
Welcome, thank you for choosing us. Have a great day.