Hello.
Hello. How can I assist you at this moment?
I want to change my existing reservation, can you please help me in this intent?
Sure, can you please provide your name to check the reservation status?
Sure, my name is Donna Hall.
Donna Hall, there is no active reservation found with your name in our database to change it.
Ok, no problem, I will try with the another travelling agency.
Thank you for contacting us.