Hello.
Hello, how may I help you today?
Can you please help me to change my reservation, can you please help me?
Sure, I am here to help you with this.
Thank you.
May I know your name please?
My name is Carolyn Parker.
Please wait for a moment.
Sure.
Sorry Parker, there is no active reservation found as per your name to change it.
Ok, not a problem. Thank you for your quick response.
You are welcome.