Hi.
Hello. How can I help you?
I would like to change an existing reservation as my trip got postpone due to heavy rains. Can you help me with this?
Yes, can you tell me your name for checking?
I am Cynthia Campbell.
Give me a moment.
Sure.
Sorry to inform you that there is no reservation found on your name.
Ok, not an issue.
Thank you for contacting us.