Hi.
Hello, how can I assist you?
I want to change my present reservation. Can you help me for that one?
Sure, I can help you with that. May I know your good name please?
Sure, Ronald Adams here.
Please wait while I'll check your reservation status.
Sure.
Ronald Adams, there is no active reservation found under your name to do changes in that.
No issues, thank you for the information.
Thank you for choosing us.