Hello.
Hello.
I am Dorothy Mitchell.
How can I help you at this moment?
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
Sure, I will help you with this. Please give me a moment to check you reservation status.
Ok.
Dorothy Mitchell, there is no active reservation found under your name in our database.
Ok, no issues. Thank you for your help.
Thank you for contacting us.