Hello.
Hello. How may I assist you today?
Can you please help me with flight ticket modification process that I am unable to travel the trip on those dates?
Sure, we are here to help you.
Thank you so much.
Could you please let me know to check the reservation status?
My name is Samantha Perez.
Ok, please wait a minute I will get back to you with the present status.
Sure,  I can wait.
Thank you for waiting, no reservation was found on your name in our database.
Not an issue with that one, thank you for your immediate response.
Thank you for approaching us.