Hello.
Hello.
I am Sandra Martinez.
How may I assist you for today?
I need to cancel my previous reservation due to my planned trip got cancelled due to some other important work. So please help me with cancelling my reservation.
Yes, I can help you. Give me a moment.
Thank you for accepting my request. I will wait for your response.
Sorry to inform you that there is no reservation found on your name.
Oh! It may not be booked duet to server issue.
Thank you for contacting us.