Hi.
Hello, what can I do for you today?
Due to landslides happening at my location, I want to quit my trip. Can you please help me in cancelling my ticket?
Sure, I am here to help you out. Can you please tell me your name for checking your reservation details in our website?
Sure, my name is Mark Clark.
Thank you, let me check.
Sure, carry on.
Sorry Clark, I have not found any reservation by your name in our website.
Oh! May be I have done a wrong booking. I will recheck it once and get back to you later. Thank you anyways.
Sure, thank you so much for contacting us and have a great day.