Hello.
Hello, how may I assist you?
I am planning to book a flight ticket to AUS from IAH, can you please help me out?
Sure, help me with the trip dates?
Sure, my  trip dates are Dec 08 and Dec 10.
Do you have any preferences?
Yes, I prefer business class.
May I know your name please?
Sure, my name is Nancy Clark.
Sorry, we did not find any flights running in your preferred dates.
It's ok, thank you for the information.
Thank you for opting us.