Hello.
Hello. How may I guide you today?
I am Gregory Martinez, want to cancel my reservation as I am unable to catch my flight. Can you help me in ticket cancellation?
Sure, I will help you with that.
Ok.
Please wait for a minute.
Sure, take your time.
I am sorry to say that there is no reservation found under your name.
It's ok, thank you.
Thank you for reaching us, have a great day.