Hello.
Hello. How can I help you?
I am William Williams.
Nice to meet you, William.
Actually, I am planning to cancel my recent reservation, due to office work. Can you help me out?
Sure, I will help you with that. Wait for a second.
Sure.
Sorry William, there is no reservation found on your name.
That's fine.
Thank you for approaching us, have a nice day.
Thank you for your help.
You are welcome.