Hello.
Hello, how may I help you for the day?
I just want to change my existing reservation. Can you please be my helping hand?
Sure.
Thank you.
May I have your good name please?
I am Debra Garcia.
Ok, please wait.
Sure.
Thanks for waiting, we did not find any reservation in your name.
It's ok, not a problem. Thank you for your information.
Thanks for reaching us.