Hello.
Hello, How can I aid you the day?
As my holiday trip has been postponed to due some issues. Can you please change my reservation?
Sure, I am here to serve you. Can you provide your name to proceed to next step?
Susan Robinson is my name.
Thanks for the details. We did not find any reservation with the name of Susan Robinson.
Ok, no issues.
Thank you for reaching us, regarding your ticket changing process.