Hi.
Hello, how may I aid you today?
Can you please help me in cancelling my recent reservation? As my health is unwell.
Sure, I am here to help you out. Please provide me your name to check the reservation status.
Sure, my name is Virginia Roberts.
Sorry  Virginia Roberts, there is no reservation on your name in our database.
Oh! May be I have done a wrong booking. Thank you anyways.
Thank you for reaching us.