Hello.
Hello do you need any help from us?
Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me with this?
Sure, could I have your name please?
My name is Anna Gonzalez.
Ok, please allow me a moment.
Ok.
I have found your reservation and I cancelled it.
Ok, thank you for your information.
You are welcome, have a great day.