Hello.
Hello. How could I help you today?
Can you please help me to change my reservation as I have postponed my trip?
Sure, I am here to help you with that.
Thank you.
Can I know your good name please?
My name is William Evans.
Please give me a moment.
Sure.
There is no reservation found with your given name.
Not an issue, thank you for your time.
Thank you for choosing us.