Hello.
Hello. How can I assist you today?
I want to change my reservation, due to some problems I am unable to travel those dates, can you please change my reservation?
Sure, will you mention the name for checking the reservation?
Sure, my name is Ruth Davis.
Please give me a moment.
Ok.
There is no reservation found under your name.
Oh! It's ok no problem. Thank you for your information.
Welcome, have a great day.