Hello.
Hello, how may I aid you today?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, may I know your name please?
My name is Samantha Roberts.
Wait a while, kindly.
Sure, I will wait for your information.
Sorry, there is no reservation found for the user name in our back end to cancel it.
That's ok, thank you for checking.
Thank you for reaching us. Have a nice day.