Hello, I am Katherine Taylor.
Hello, welcome to flight booking agency. How can I assist you today?
I want to reschedule my recent reservation as my research plan got postponed. Can you help me with it?
Sure, please allow me a moment to check for the previous reservation in our data base.
Ok.
Thank you for waiting. Katherine, there is no reservation found under your name.
Its Ok. Thanks for your response.
You are welcome. Thank you for contacting us.