Hello.
Hello, may I know how best I can help you today?
Please cancel my previously booked ticket, due to my meeting has been cancelled. Can you aid me to cancel my reservation on the name of Jonathan Hill.
Sure, we are here to assist you. Please give me a minute, I will check the reservation on your name to cancel it.
Sure.
Thank you for waiting, There was no reservation found on your name.
That's Ok, thanks for your information.
Thank you for approaching us.