Hello, I am Benjamin Young.
Hello, how can I provide assistance to you?
Can you please book a flight to attend Heritage festivals in Charlotte, CLT?
Sure, we are here to help you.
Thank you.
Could you please provide your take off airport code?
My take off airport is Detroit, DTW.
May I know your preferred dates of travel?
My preferred dates of travel on 10/15 and 10/17.
Do you prefer a connected flight or direct flight?
I usually prefer a connecting flight.
Sorry, we could not provide you the flights at this moment, due to the run way problem at your destination airport.
Ok, no problem. Thank you for your information.
Thank you for reaching us, hope to serve you better next time.