Hi.
Hello, how may I help you?
I need to amend my reservation as my schedule got changed to some other day due to heavy rains. Can you help me with that?
May I know your good name?
Sure, my name is John Wright.
Please wait.
Sure.
Sorry, there is no reservation found on your name.
Not an issue with that, anyways thank you for the information.
Thank you for opting us.