Hello.
Hello, how can I assist you for today?
I am Sharon Anderson. I would like to cancel my recent reservation because of some personal issue, can you help me with this?
Sure, I am here to help you in cancellation of your reservation.
Thank you.
Please be on hold for sometime to check the active reservation with your name in our booking list.
Sure, take your own time.
I regret to say that Sharon Anderson, there is no active reservation with your name to cancel.
That's fine, thanks for your information anyways.
You are welcome, thank you for reaching out here. Hope you have a nice day ahead.