Hi.
Hello, how can I assist you?
I need to cancel my reservation due to bad weather at my place. Can you help me with it?
Sure. May I know your good name to check reservation?
Nicole Baker is my name.
Give me a minute, I will check the reservation with your name.
Ok.
We found that, there is no reservation available with your name.
Thank you for the information.
Thank you for contacting us.