Hi, I am Stephen Parker.
Hello, how may I help you today?
Due to the sudden change in climate, my FIFA tournament has been cancelled. So I want you to cancel my existing reservation?
Sure, I will help you in this. Please wait a moment let me check and let you know the status.
Sure.
We are sorry to inform you that, there is no reservation found with your name.
Ok, no issues. Thanks for your kind service.
Thank you for reaching us. Have a nice day.