Hello.
Hello, may I know how best I can help you today?
I want to cancel my reservation, so please help me in the cancellation.
Sure, I am here to help you.
Thank you.
May I know your name please?
Myself Michelle Allen.
Ok, please wait a minute.
Ok.
Thank you for your time, sorry no reservation found on your name.
Not an issue. Thank you.
Thank you for reaching us, have a nice day.