Hi.
Hello, how can I help you today?
Can you please help me in cancelling my reservation, as my scheduled trip was cancelled?
Sure, May I know your name?
I am Debra Walker.
Ok, please wait a moment I will check and get back to you.
Ok.
I am happy to inform you, we found a reservation with your name. Shall I proceed with cancellation?
Yes, please.
Your ticket has been cancelled.
Thank you.
Thanks for choosing us, have a good day.