Hello.
Hello. How may I aid you today?
My name is William Brown, I want to cancel my recent reservation due to bad weather condition.
Ok, I will help you in this. Can you please wait for some time?
Sure.
Thanks for waiting. We are sorry to inform you that no reservation is found on your name to proceed with cancellation.
Not an issue, thank you for your help.
Thank you for choosing us, Have a nice day.