Hello, Stephanie Scott here.
Hello. How can I assist you Stephanie Scott?
Due to tornadoes happening here, I am not able to go to airport to catch my flight, can you please help me to cancel my reservation?
Ok, wait a moment, let me check the reservation status.
Sure, take your time.
Sorry, there is no reservation found under your name.
It's alright, no problem. I think the ticket is not reserve properly while I am booking. Anyway, thank you for the information.
Thank you for contacting us.