Hi.
Hello, how may I be of your help?
I just want to change an existing reservation due to my appointment with client got post pone. Can you help me?
Sure, to proceed further may I know your good name please?
I am Richard Miller.
Ok, please wait a minute.
Sure.
Thank you for waiting. Unfortunately there is no reservation found by your name.
Ok, no issue. Thank you.
Thank you for opting us and have a good day.