Hello.
Hello, How can I help you today?
Owning to an emergency, I want to cancel my resent reservation. Can you please help me with this?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
Sure, Kevin Walker here.
Ok, please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem. Thank you for the information.
Thank you for choosing us.