Hello. I am Kathleen Collins.
Hello, how may I aid you today?
Due to a sudden meeting at office with my client on my boarding day, I want to cancel my recent reservation. Can You please help me that?
Sure, we are here to help you.
Thank you.
Please wait a minute, I will check the status of your reservation.
Ok, I will wait for your response.
Thanks for your time, no reservation found on your name in our database.
That's not a problem.
Thank you for approaching us.