Hi.
Hello, how can I help you?
Katherine Brown here.
Nice to meet you.
Can you please aid me in changing my existing reservation?
Sure, I can help you in that. Please wait for a while.
Thank you, I will wait.
Katherine Brown, there is no active reservation found under your name to do modifications in that.
No issues, thank you for your information.
Thank you for choosing us, have a nice day.