Hi.
Hello, how can I guide you for today?
Betty Lopez here. I would like to cancel my reservation due to financial issues, can you help me?
Sure, I will help you with that.
Ok, take your time.
Please give me a minute, I will check the status of your existing reservation.
Sure, carry on.
Sorry, there is no reservation found under your name in our database.
No problem, thank you for your help.
Thank you for contacting us, have a nice day.