Hello.
Hello.
Can you please help me in changing my existing reservation?
Sure, I am here to help you. Can I know your name?
Myself Jacob Gonzalez.
Ok, please give me a moment.
Sure.
Sorry to inform you that, there is no active reservation found with your name in our database.
Not a big deal, anyhow thank you very much for checking the reservation status.
You are welcome. Thank you for choosing us.