Hello.
Hello, how can I help you?
I have an event to attend during my planned journey dates. Can you help me in changing my existing reservation?
Please wait a while, let me check. May I know your name please?
Please check with the name Debra Martinez.
There is no reservation on your name, Debra Martinez.
Ok, I guess my friend has changed it on my behalf. Thank you for the information.
Thank you for reaching us.