Hello.
Hello, how can I support you at present?
I want to cancel my reservation due to heavy rains at my destination place, so please help me.
Sure, we are here to help you. May I know your name to proceed further?
Sure, my name is Ronald Parker.
Ok, please wait for a while.
Sure.
Thank you for your time, There was no reservation found on your name in our system database.
No worries, thank you.
Thank you for choosing us.