Hi.
Hello, how may I help you?
I want to book a ticket from MSP to IAD. Could you book a ticket?
Sure, can you please specify me your dates of travel?
Departure is May, 11 and return date is May, 13.
Do you like to go with a economy class or business class?
I would like to prefer business class.
Do you have any particular time for departing and returning?
I would like to depart in the afternoon.
May I know your name?
My name is Matthew Gonzalez.
I am sorry to inform you that there are no flights available as per your needs.
Thank you.
Welcome Matthew Gonzalez.