Hello.
Hello, how may I aid you?
I am Katherine Lee. Can you please change my existing reservation which I have done earlier?
Sure, I am glad to help you with that. Please give me a moment to check your reservation status.
Sure, take your own time.
Sorry, for the inconvenience, there is no reservation found on your name.
Ok, no problem. Anyways, thanks for the help.
Thank you for reaching us.