Hello.
Hello. How may I assist you?
Kimberly Jackson here. I want to cancel my ticket as I am sick.
Sure, I am here to help you.
Ok.
Please wait a moment, I will check the status of your reservation.
Sure.
I have found your reservation, do you want me to cancel your reservation?
No problem, thank you.
Ok, your reservation has been cancelled successfully.
Thanks.
Thank you for choosing us.