Hello.
Hello, how can I be a help for you?
I will be cancelling my previous reservation, can you help me with it?
Sure, may I know on which name the ticket is booked?
I have booked on my name only, which is Edward Robinson.
I have found a reservation on your name. Would you like to cancel?
Can you please cancel it for now and let me know cancellation cahrge also?
Your reservation is cancelled successfully. Thank you for reaching us.