Hi.
Hello,. How can I aid you today?
I am Samuel Roberts and I want to book a flight ticket to attend my great grand mother funeral at  NY-EWR to Washington DC-IAD.
Ok, can you please provide me your travelling dates?
My travelling dates would be on 07/18 to 07/20.
Please wait I will check the availability and get back to you.
Sure.
Thank you for your time. Here are the flight details, flight number is 1014, AA airline.
You can proceed.
Ok. Your ticket is confirmed.
Thank you.
Thank you for availing with us. Have a safe journey.