Hi.
Hello, how may I assist you?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you please help me in changing an existing reservation?
Sure, may I know your good name?
I am Richard Rodriguez.
Ok, please wait for a minute I will revert to you.
Ok.
There is no reservation found with your name.
Ok, no problem. Thanks for your information.
Thanks for availing us.