Hello.
Hello, Good Morning.
My name is Catherine Wright.
How may I guide you?
I have already booked my ticket to Houston but due to an emergency, my trip got postponed.
Sure, please hold on for a moment, let me check.
Sure, take your time.
I am sorry to inform you that there are no active reservations on your name.
That's ok. Thank you for your time.
Thank you, have a good day.