Hello,. I am Susan Allen from New York.
Hello, how may I help you today?
I have some personal matters that's need fixing so I need to change an existing reservation.Can you please help me in that?
Sure, we are here to help you. Please wait for a while.
Sure,.
Thank you for your time. Sorry we did not find any reservation against your name.
Ok, no worries at all. Thanks for your information.
Thank you for choosing us.