Hello.
Hello, how can I guide you for today?
My holiday trip has been postponed. So, I would like to change my reservation which is under my name. Can you please help me with that?
Sure, can you please provide your name?
Sure, my name is Kimberly Wilson.
Please give me a minute, I will find your existing reservation.
Sure, take your time.
Sorry, there is no reservation found under your name.
Ok, no issues. Thank you for checking.
Thank you for availing us.