Hello.
Hello, how can I help you?
The location of my interview was shifted last minute, can you please help me in modifying my existing reservation?
Sure, I can help you with that. May I know your good name please?
Thank you for accepting my request. I have reserved it on the name of Jeffrey Collins.
Ok, please wait for a while.
Sure.
Jeffrey Collins, there is no active reservation found under your name to do modifications in that.
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
Thank you for choosing us.