Hello.
Hello, how can I help you today?
I need to cancel my recent reservation, can you please help me?
Sure, I am gleeful to help you with that. May I know your name please?
Myself Carolyn Hill.
Please wait for a while, let me check your previous reservation status.
Ok, I will be waiting.
Thank you for waiting. There is no active reservation found on your name in our database to cancel it.
Not an issue. Thank you for searching my details to cancel.
Thank you for reaching us, have a nice day.