Hello.
Hello. How can I help you now?
I am looking to cancel the existing reservation because the planned trip got cancelled suddenly. Can you please aid me to cancel the ticket?
Sure, I am ready to help you with that.
Thank you for accepting my request.
Can I have your good name please to check your reservation status?
Sure, my name is Angela King.
Ok, please wait a moment.
Ok, take your time.
Sorry Angela King, no reservation has found under your name to cancel.
It's ok, not a problem with that. I think the ticket is already cancelled by my brother. Anyways thank you for checking.
Thank you for choosing us, have a good day.