Hello.
Hello. How can I help you for the day?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Sure, I am here to help you with that. May I know your name please?
My name is Shirley Roberts.
Thank you for waiting. There is no active reservation found with your name in our reservation list to change it.
That's ok, no problem. Anyway thank you for checking.
Most welcome, thank you for reaching us. Have a nice day.