Hello.
Hello, how can I help you today?
Please help me to change my active reservation as my meeting was postponed.
Sure, I am mirthful to help you with that reservation change. May I know your name please?
Myself Janet Parker.
Please wait for a moment, let me check your previous reservation status.
Ok, I will wait.
Thank you for waiting. There is no active reservation found with your name in our database to change it.
Ok, no problem. Thank you.
Most welcome, thank you for reaching us.