Hello. I am Justine Hernandez.
Hello, how may I help you today?
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me with that?
Sure, please wait I will check the recent reservation on your name and revert to you.
Sure.
Sorry, there is no reservation found on your name in the database.
Ok, No problem. Thank you.
Thank you for contacting us.