Hello.
Hello, how may I aid you today?
I would like to cancel my recent reservation, can you help me in that?
Sure, I am here to help you out. Please provide me your name to check the reservation status.
Sure, myself Shirley Taylor.
Sorry, there is no reservation on your name in our database.
That's ok, no problem. Thank you for the information.
Thank you for reaching us  Shirley Taylor.