Hi.
Hello. How may I aid you at this minute?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I am here to help you with that.
Thank you.
Can I know your name?
I am Rebecca Johnson.
We are regret to say that, there is no reservation found on your name in our database.
Ok, no issues.
Thank you for reaching us.