Hello.
Hello, how can I help you today?
I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, I will help you with that. May I know your good name to proceed further?
My name is Sandra Thomas.
Please give me a minute.
Sure, take your time.
Thanks for waiting, there is no active reservation found on your name to cancel.
Ok, no issues. Thank you for checking.
Thank you for choosing us.