Hello.
Hello.
This side Mark Nelson.
How may I lend a hand to?
I would like to cancel my recent reservation because my trip dates are postponed, can you help me?
Sure, I am here to help you for this. Let me check you reservation status in our records.
Sure, take your own time.
Sorry for inconvenience, no reservation is found with your criteria.
That's ok, thank you for checking.
Thank you very much for contacting our agency.