Hello.
Hello, how may I assist you?
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, may I know your good name please?
My name is Rebecca Phillips.
Please wait for a moment.
Ok, I will wait.
Sorry, there is no reservation found on your name in our database to change.
Anyway, thanks for the information.
Thank you for reaching us.