Hi.
Hello, how may I assist you?
Paul Phillips here. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, please wait a moment I will check the reservation list and I will inform you reservation is there or not.
Ok.
I am sorry to say that there is no reservation on your name.
That's ok, thank you for your help.
Thank you.