Hi,.
Hello. How can I help you?
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
Sure, I am here to help you. May I know your name please?
Thank you. I am Donna King.
Ok, please stand by.
Sure.
Thank you for waiting.
Ok.
Sorry to inform no reservation found on your name.
Ok, no issues. Thanks for the information.
Thank you for reaching us, have a nice day.