Hello.
Hello. How can I aid you at this moment?
I want to change my existing reservation due to postpone of my exams, can you help me with that?
Sure, I am here to help you with this.
Thank you.
Can you please provide your name to check your reservation status?
My name is Samantha Davis.
Wait a moment please.
Sure.
Samantha Davis, there is no active reservation found under your name in our database.
No problem, thank you for the information.
Thank you for contacting us.