Hello.
Hello, how may I help you today?
I would like to cancel my flight ticket booking due to health problem, can you please help me?
Sure, I am glad to help you with cancellation.
Thank you for considering my request.
Can I have your good name please?
Sure, my name is Jonathan Perez.
Ok, please wait for a while.
Sure, I can wait.
Thanks for your time, there was no reservation found on your name to cancel it.
Not a problem, thank you for checking my reservation status.
Thank you for reaching us.