Hi.
Hello, how may I aid you?
I would like to change my flight reservation as I am unwell, could you please help me?
Sure, may I know your name?
Thank you. I am Christine Hernandez.
Please give me a moment to check your ticket status.
Sure.
Sorry Christine Hernandez, no reservation is available by your name.
No problem. Anyway, thank you for checking.
Thank you for contacting us.