Hi.
Hello.
Myself Eric Hernandez.
How can I help you today?
I need to cancel my reservation as my schedule got cancelled. Can you please help me?
Ok, I am here to help you. Please wait for a moment.
Thank you for reacting positively, sure I will wait for your response.
Sorry Eric, no reservation found under your name.
It's ok, anyway thank you for the information.
My pleasure, have a nice day.