Hello.
Hello, how can I support you today?
I have booked a ticket with wrong destination, can you please help me to change my existing reservation?
Sure, please may I know your good name?
Yes, I am Carolyn Martinez.
Yes Martinez, I found a reservation under your name. Please tell us your airport codes.
My airport codes are EWR and MCO.
Please may I know your planned dates?
I want to start on 08/19 and return back on 08/21.
Please wait a while.
Sure.
I found a flight-1019 of JetBlue airline for you, shall I book it?
May I know the connection limit?
The flight has 1 connection.
Ok, please book the ticket.
Your ticket is booked.
Thank you for your assistance.
Thank you, have a safe journey.