Hello.
Hello, how may I assist you? Welcome to our ABC travelling agency.
I would like to cancel my reservation because my project has been extended.
Sure, can you please share your name for further process?
My name is Brandon Young.
Young, please wait for a while.
Sure, take your own time.
Sorry Young, there is no reservation found on your name to cancel your reservation.
That's alright, no problem. Thank you for your help.
Are you expecting any other help from me?
Most welcome.
Thank you for consulting us.