Hello.
Hello. Can you please tell me how may I guide you?
I would like to change my recent reservation, will you help me with that?
Sure, I am glad to help you. Can you please tell me your name?
Thank you for accepting my request, myself Rebecca Parker.
Ok, please hold on for a while.
Sure, I will wait.
Sorry to inform you, there is no active reservation under your name to change the details.
Ok, not an issue. Thank you for your information.
Most welcome. Thanks a lot for reaching our agency.