HI.
Hello, how may I serve you today?
I need to cancel my recent reservation due to bad weather at my place.
Sure, please wait for a while, let me check your reservation with us and get back to you. May I know your name to proceed?
Ashley Adams is my name.
Please hold a moment.
Ok.
Thanks for your valuable time, sorry no reservation found with provided name.
Thank you for your response.
Thanks for reaching us, have a nice day.