Hello.
Hello. How can I assist you at this moment?
I am Nicholas Parker.
Glad to meet you Parker.
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Sure, I am happy to help you with that.
Thank you.
Please be hold on for a moment.
Sure, take your own time.
Sorry Parker, no reservation found under your name to change.
That's fine, thank you for your help.
Most welcome. Thank you for choosing us, have a great day.