In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello. 
 agent: Hello. How can I guide you? 
 customer: My name is Dennis Davis. I want to travel from DFW to PHL, could you help me in booking the ticket? 
 agent: Yes, please provide the departure and arrival dates? 
 customer: It's from 09/21 to 09/23. 
 agent: I found a flight 1027 of Hawaiian airlines. Shall I book the ticket? 
 customer: Please book the ticket. 
 agent: Ok, your ticket is booked. 
 customer: Thank you for your time. 
 agent: Thank you, have a safe flight.
book

customer: Hi. 
 agent: Hello, how may I render you? 
 customer: I want to book a ticket from BOS to JFK, can you help me? 
 agent: Sure, may I know your journey dates? 
 customer: My travel dates are 05/07 and 05/09. 
 agent: Do you have any specification? 
 customer: I need a flight with connection 1. 
 agent: May I know your good name for further process? 
 customer: Myself Lisa Edwards. 
 agent: Thank you for sharing your journey details, please hold on. You have a flight with airline Hawaiian and flight number is 1014 with 1 connection and price is 200. 
 customer: Sure. You can book it. 
 agent: Your reservation is done. 
 customer: Thank you for booking. 
 agent: Thank you for choosing us, have a nice day.
book

customer: Hello. 
 agent: Hello, how can I help you? 
 customer: Alexander Jackson here. I want to travel from New York to Charlotte for a business trip. Can you please help me for booking the flight ticket? 
 agent: Sure, we are here to help you. Can you mention your journey locations? 
 customer: My airport codes are from JFK to CLT. 
 agent: When you are willing to travel? 
 customer: My departure date is 02/21 and return date is 02/23. 
 agent: Ok, wait for some time. 
 customer: Ok, make sure my price limit is 200. 
 agent: We found Spirit airline with connecting flight and number 1005 fare of 100. Shall I proceed for booking? 
 customer: If the connections limit is 1, then proceed for booking the flight ticket. 
 agent: Your ticket has been confirmed. 
 customer: Thanks for helping me. 
 agent: Thanks for choosing us.
book