Hello.
Hello, how may I help you?
I met with an accident, I would like to change my existing reservation. Please help me out.
Sure, I will help you with the change of flight reservation.
Thank you.
Tell me your name please?
Sure, my name is Ashley Adams.
Ok. Thanks for waiting. But I am sorry to say that there is no reservation on your name to change it.
Ok, no problem. Thank you for your information.
Thank you.