Hello.
Hello. How can I render you today?
My name is Brain Brown, I want to cancel my reservation as my plan to visit New York is cancelled.
Ok.
Can you cancel my ticket?
Sure, I am here to help you, please wait for a minute.
Sure.
Thanks for waiting, but sorry to inform you that no reservation is found on your name to proceed further.
Ok, thank you for the information.
Thank you for choosing us.