Hello.
Hello, how may I help you today?
I need to cancel my existing reservation, which is done recently. Can you please help me out?
Sure, may I know your name?
Sure, myself Rebecca Thompson.
Please wait for a minute.
Sure, I will wait for your response.
We found a reservation on your name and it has been cancelled.
Thank you for your help in cancelling my reservation.
Thank you for choosing us.