Hello.
Hello. How can I help you?
Due to heavy rain, I want to cancel my reservation. Can you help me?
Sure, I will help you to cancel your reservation.
Thank you.
May I know your name?
Catherine Adams.
Sorry, no reservation found on your name to cancel your reservation.
No problem, Thanks for the information.
Welcome, have a nice day.
Thank you for opting us.
Thank you for choosing us.