Hi.
Hello, how may I amend you?
Owing an emergency, I want to cancel my recent reservation. Can you help me in this?
Sure, we are here to help you.
Thank you.
Ok, May I know your name?
I am Stephen Taylor.
Ok, please wait for a few seconds.
Sure.
Thank you for your patience, There was no reservation found on your name.
Not a problem, thank you.
Thank you for opting us.