Hello.
Hello, how can I help you?
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
Sure, we are here to help you.
Thank you.
May I know your name to check your details in our database?
My name is Benjamin Hernandez.
Ok, please wait a moment.
Sure.
Unfortunately, there is no reservation exist on your name.
Not an issue, thank you for the information.
Thank you for contacting us.