Hi.
Hello, how can I be your helping hand?
Can you please cancel my reservation, as my plan to visit my grand parents home got cancelled.
Sure. Can I have your good name please to check your reservation?
I am Ronald Garcia.
Please wait for a while, I will check the reservation with your specified name.
Ok, I will wait for your response.
We found that, there is no reservation available with your name.
Ok, no problem. Thank you.
Thank you for approaching us.