Hi.
Hello. How can I assist you today?
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
Sure, may I know your name to check for the previous reservation?
Ok, my name is Frank Campbell.
Please allow me a moment. Frank, there is no reservation found under your name.
Sure, I will wait for your response. Ok, no problem.
Thank you for contacting us, have a nice day.