Hello.
Hello, how may I assist you?
I am Jonathan Lee. Please book me a ticket from DCA to CLT to meet my family.
Sure, when are you planning to make your trip?
I have planned to travel on Jan 18th and return  on Jan 20th.
At what time would you like to depart and return?
I would like to return at afternoon time.
How many connections do you need?
I prefer connecting flight.
Do you need any economy class or business class?
I am ok with any class.
Ok, please wait.
Ok, I will wait.
There is a Southwest airline with flight number 1016 going on your way with airfare of 100 and the return time is afternoon. Is that fine?
Ok, please book this ticket.
Your booking has been confirmed.
Thank you for your kind help.
Thank you for choosing us.