Hello.
Hello, how can I assist you today?
I want to change my existing reservation, can you please help me with this?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
My name is Ronald Garcia.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No problem, thanks for your information.
Thank you for choosing us.