Hi.
Hello, how may I help you today?
Due to the sudden change in climate, my badminton tournament got postponed. So I request you to change my existing reservation.
Sure, I am here to help you with this. May I know your name please?
Sure, Kimberly Johnson here.
Ok, please wait for a moment.
Sure.
Sorry Johnson, there is no reservation found as per your name to change it.
Ok, no issues. Thank you for your information.
You are welcome.