Hi.
Hello. How may I assist you?
Emma Wilson here.
 Emma Wilson, nice to meet you.
I would like to book a ticket from OAK to JFK, could you please help me?
Sure, let me know travel dates too.
My journey dates are 12/11 and 12/13.
I got a flight for you with 0 connection. Shall I proceed?
Yes, proceed.
Ok, your ticket has been booked with flight number 1016 and your airline is Spirit.
Thank you for the help.
Thank you for choosing us.