Hello.
Hello. How may I aid you today?
I would like to change my existing reservation, due to sudden demise of my grand father. Can you please help me?
Sure, we are here to help you.
Thank you.
Please let me know your name to check the reservation list.
My name is Robert Taylor.
Ok, please wait a moment.
Sure, take your own time.
Thank you for your waiting, sorry to inform you that there is no reservation found by this name.
No problem, thank you for checking.
Thank you for approaching us.