Hello.
Hello, how can I help you today?
I need you to make few changes in my recent booking. Please help me.
Sure, Let me know your name to check your reservation?
Amanda Evans here.
Ok, please wait a moment.
Sure, I will wait.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
That's ok. Thank you.
Thank you for choosing us.