Hello.
Hello, how can I guide you for today?
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
I will help you with that.
Thank you.
May I know your name?
My name is Shirley Wilson.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
Ok, no issues. Thanks for your information.
Thank you for contacting us, have a nice day.