Hello.
Hello. How may I help you today?
I would like to change my existing reservation, can you help me in that?
Ok, I am here to help you with that.
Thank you.
Can I know your name?
Sure, myself Samantha Adams.
Ok, wait for a minute.
Sure, I will wait for your response.
Sorry to say that, there is no reservation fond on your journey dates.
That's ok, no problem. Thank you for the information.
Thank you for approaching us.