Hello.
Hello. How can I aid you at this moment?
I want to cancel my recent reservation, due to an emergency. Can you help me?
Sure, I am happy to help you with that.
Thank you.
May I know your name for further process?
Sure, I am Raymond Adams.
Please wait a moment, I will check your reservation status.
Sure.
There is no previous reservation available in your name.
Ok, no problem. Thank you for your valuable information.
Thank you for reaching us, have a good day Raymond Adams.