Hello.
Hello, how can I assist you?
Owning to an emergency, I would like to cancel my recent reservation. Can you please help me with this?
Sure, we are here to help you.
Thank you.
Ok, May I know your name to proceed further?
Sure, my name is John Edwards.
Ok, please wait for a while.
Sure.
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
Thank you.
Thank you for approaching us.