Hello.
Hello. How may I be at your service today?
I want to cancel my recent reservation as my semester holidays are extended.
Ok.
Can you help me in my cancellation of ticket?
Sure. To help you in cancellation, may I have your name please?
I am Sarah Jones.
Please hold on, I will check with the previous reservations.
Sure.
Thanks for waiting. We found a reservation with your name. Shall I make it cancel?
Yes, proceed with my cancellation.
Your reservation has been cancelled.
Thank you for kind service.
Thank you for connecting us. Have a great day.