Hello.
Hello, how may I help you?
My match has been postponed, so I would like to change my existing reservation.
Sure, can I know your name so that I will check in our records?
My name is Anna Wright.
Please give me a while.
Sure.
There is no reservation showing on your name. Sorry for inconvenience.
Ok, not an issue. Something went wrong while booking.
Thank you for reaching us.