Hello.
Hello. How may I help you?
I want to cancel my recent reservation, due to some health issue. Can you please help me with this?
Ok, I will help with that. Mean while may I know your name?
Sure, I am Gary Allen from Houston.
Please wait for a while.
Sure.
Sorry, no reservation found on your name to cancel.
Ok, Thank you for your service.
Thank you for reaching us.