Hello.
Hello, How exactly I can serve you the best today?
I am Anna Scott.
Ok.
Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation?
Sure, I will help you with that. Please wait a moment.
Ok.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Not an issue. Thank you.
Thank you for choosing us.