Hello.
Hello, how can I help you?
Can you help me in changing my existing reservation?
Sure, I am here to help you for this. May I know your name please?
My name is Virginia Garcia.
Just a moment, let me check your reservation status in our records.
Sure, take your own time.
Sorry for inconvenience, no reservation is found under your name to change.
Ok, not an issue.
Thank you very much for approaching our agency.
Thank you for providing information.
You are welcome.