Hi.
Hello, how may I help you?
I would like to change my flight reservation as my business meeting got postponed, can you please help me?
Sure, I am willing to help you for this. May I know your name please?
I am Rachel Jackson.
Just a moment, let me check your reservation status in our records.
Sure.
Sorry to intimate that, no reservation is found under your name to change.
Oh! No problem, thank you for checking.
Thank you very much for contacting our agency.