Hello.
Hello. How can I assist you today?
Due to some technical problems the exam got cancelled, so can you please cancel my flight ticket?
Sure, I can help you with that. Please wait for a while.
Thank you for considering my request.
May I know your good name please?
Sure, my name is Ryan Jackson.
Ok, please wait.
Sure.
Ryan Jackson, there is no active reservation found under your name to do cancellation.
No problem with that one, thank you for checking and providing the information.
Thank you for choosing us.