Hi.
Hello, how can I assist you now?
Emily Anderson here. I would like to cancel my reservation today, can you please help me out?
Sure Emily Anderson, I will help you with that.
Ok, I will be waiting for your response till you check.
Sorry Emily Anderson, no reservation has found under your name to cancel.
Oh! That's very sad to hear from you, thank you for checking anyways.
Thank you for choosing us, have a good day.