Hello.
Hello. How may I aid you at this moment?
I have reserved a a ticket last week to meet my friend but suddenly my trip got postponed. So please help me with changing my reservation.
Sure, we are here to help you from our agency.
Thank you.
Please let me know your name to check your reservation status.
Sure, myself Mary Perez.
Ok, please wait for a moment.
Sure, take your time.
We are happy to inform you that,  there is an active reservation found on your name. Please share your airport codes.
Sure, ORD and OAK are the airport codes of my locations.
Can you please share your travelling dates?
Sure, I have planed my travel dates as May 10 and May 12.
Do you have any connection limit?
Yes, I am looking for single connecting flight.
Do you have any airline preference?
Yes, I would prefer normal cost airlines.
May I know your class preference?
I am ok with any class so you can proceed with available flight.
Do you have any specific departure and arrival timing?
No, I am ready to travel in any time.
Ok, please wait for a moment.
Sure, take your time.
Sorry for the inconvenience, there are no flights in this route as per your travelling details.
Oh! It is sad to hear. Anyway, thank you for your time.
Thank you for choosing us.