Hello.
Hello, how can I help you?
I would like to change my existing reservation which was reserved in the last week, Would it be possible to change my existing reservation?
Yes, I can help you with that. May I know your good name please?
I am David Moore.
Please wait for a while.
Sure.
David Moore, there is no active reservation found under name to do modifications in that.
No worries, thank you for the information.
Thank you for choosing us, have a nice day.