Hello.
Hello, how may I assist you?
My Hockey competition was postponed, so I need to change my existing reservation. Could you help me with that?
Sure, may I know your name please?
My name is Dennis Brown.
Yes,  do you have any other dates?
My trip dates are 04/13 and 04/15.
Sorry, Brown no reservation found on your request.
It's ok, thank you for the information.
Thank you for contacting us.