Hi.
Hello, how can I assist you?
I want to cancel my recent reservation due to sudden demise of my grand mother. Can you please help me?
Sure, we are here to help you.
Thank you for considering my request.
Can I have your good name to check your reservation?
My name is James Parker.
Thanks for your name, there is no reservation found on your name.
Ok, not an issue. Thank you.
Thank you for opting us.