Hello.
Hello. How may I help you today?
My name is Scott Scott, can you help me to cancel the reservation I had done last week?
Sure, I am here to help you with that.
Thank you for the positive response.
Please wait for a minute.
Ok, please take the time you need to check my reservation status.
Sorry to say that, there is no reservation found on your name in our database.
That is no a issue, I will check my mails to know more.
Thank you for reaching us.