Hello, I am Eric Williams.
Hello. How may I aid you today?
I would like to change my existing reservation due to postpone of my event. Could you please help me with modification?
Please wait a moment, let me check with the details. Thank you for waiting.
Sure, I will wait for your response.
Sorry, there are no active reservations to change your flight.
No problem, thank you for the information.
Thank you for reaching our service.