Hello.
Hello, how may I assist you today?
Can you please cancel my reservation as the baby shower program which I want to attend got postponed?
Sure, I will help you. Can you please share your good name?
Sure, my name is Sharon Wilson.
Please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name to cancel.
Ok, thanks for your help.
Thank you for choosing us, hope to serve you again.