Hello.
Hello. Do you need any help from my side?
My name is Janet Martin. I would like to cancel my reservation. Can you please help me?
Sure, I am happy to help you with that one and please wait for a moment.
Ok, take your time.
Thank you for your patience, I have based on your request in our booking portal and it has shown that there is no previous booking done for this user name.
Ok, thank you for the information.
Thank you for reaching us and most welcome.