Hello.
Hello. How can I best help you now?
I want to change my existing reservation, Can you please help me to change it?
Sure, I can change your reservation right now. Before that I need to know your good name please?
Thanks for accepting my request, my name is Debra Smith.
Please allow me a moment to check for the previous reservation in our data base.
Sure.
We are sorry to say that, there is no active reservation found on your name.
Ok, thanks for your assistance.
Thanks for approaching us.