Hello.
Hello. How can I help you?
I would like to cancel my reservation due to bad weather conditions at my destination location, can you please help me out with that?
Sure, I will help you to cancel your reservation.
Sorry, I would like to change that reservation.
Ok, please mention your name to change your reservation.
Thank you for accepting my request. Myself Catherine Harris.
Ok, please give me a moment.
Sure, I will wait for your response.
Sorry, no reservation found on your name to change your reservation.
That's ok, no problem. Anyway thank you for checking out.
Welcome, have a nice day.