Hello.
Hello, may I know how best I can help you today?
I am Margaret Gonzalez. Can you please help me to book a flight ticket from PHL to ORD?
Sure, can you please share your journey dates that you prefer to travel?
My travelling dates are Aug 25 to Aug 27.
Do you require any specifications in your journey?
I am looking for a flight with economy class.
May I know your departure time and arrival time?
I want to depart in the morning and return in the afternoon.
Do you prefer any connection in between journey?
I need a single connection of flight.
 Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
No problem, thanks for your information.
Thank you.