Hello.
Hello. How can I aid you?
I will be changing my reservation due to my mother's health issues, I will be staying with her to take care.
That's so sad. May I know your name please?
Joshua Harris.
Joshua, there is no reservation found under your name.
No problem, that's fine.
Do you have any other querries?
No, thank you for checking.
Thank you for reaching us.
You are welcome.
Have a nice day.