Hello, I am James Adams.
Hello, how may I assist you today?
I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me with it?
Sure, we are glad to serve you.
Thank you.
Please wait a moment.
OK.
Thank you for your time, we found a reservation on your name. Shall I proceed to cancel?
Please cancel it.
Sure, your ticket has been cacnelled.
Thank  you for the help.
Thank you for approaching us.