Hello.
Hello. How may I assist you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I will help you. Please let me know with your name.
My reservation was done under the name Nicole Wright.
Please allow me a minute.
Sure, take your time.
Nicole Wright, I am really sorry to inform you that there is no reservation found on the given name to cancel the booking.
Ok, not an issue.
Thank you for understanding.
Anyways, thank you for the information.
Thank you for reaching us. Have a great time.