Hello.
Hello, how may I help you?
I just wanted to cancel my recent reservation because of my promotion, I can't get holiday from my boss.Can you help me?
Congratulations, can I know your good name?
Sure, myself Robert Thomas.
Thanks Robert for waiting, there is no reservation found on this name.
No issues, thanks for checking.
Do you want to book a ticket for any other dates?
I will let you know if I want to book a flight later.
Ok Robert, thanks for reaching us.