Hi.
Hello. May I know your name please?
My name is Pamela Mitchell.
How may I address you?
Owing an emergence, I want to change my existing reservation. Can you help me with it?
Sure, please wait a moment I will check the reservation list.
Sure.
Thanks for waiting, we did not found any reservation by this name.
Ok, no issues.
Thanks for contacting us, have a great day.