Hello.
Hello, what can I do for you today?
I want to change my reservation, can you please help me with that?
Sure, I am here to help you.
Thank you.
May I know your name to proceed further?
Robert Gonzalez here.
Ok, please wait for a while.
Sure.
Sorry, there was no reservation found on your name in our records.
No problem, thank you for the information.
Than you for contacting us.