Hi. I am Donna Lopez.
Hello, how can I amend you?
I want to change my existing reservation, due to whether condition. Can you help me out?
Sure, we are here to help you.
Ok.
Please wait a moment.
Sure.
Thanks for being waiting. Unfortunately, there is no reservation found on your name.
Ok, not an issue. Thank you.
Thanks for contacting us, have a great day.