Hello.
Hello. How may I assist you at this moment?
I am Jacob Parker from Orlando.
Welcome to flight booking agency Jacob.
Thank you. I want to change my travel dates in my previous reservation due to some problems, I am unable to travel those dates so can you please help me out with changing of my reservation?
Sure, I am glad to help you with that.
Thank you.
Please be on hold to check your previous reservation status.
Ok, take your time.
Sorry to inform you that, our database showing that there is no reservation on your name.
But I got a confirmation message from your agency when I had booked my flight ticket.
Sorry for the trouble caused to you, but our database showing the same thing. Can you please reconfirm on which name you had booked the flight ticket?
At that time I had reserved the ticket in my name only.
Sorry, still we didn't find any reservation with this name.
But I had paid money at that time, you're saying there is no reservation in my name, what about my money?
If such a case is happened, don't worry about it. Your money will be credited into your account within two days.
But please inform me as early as possible because I have to go to Washington next week.
Sure, you will get a confirmation message from our agency as your money is credited or not.
I really appreciate all the hard work you’ve done to help me. Thank you for checking.
Thank you for approaching us, hope you have a great day.