Hello.
Hello, how may I aid you?
Due to an emergency, I want to change my reservation. Can you help me?
Sure, we are here to assist you. To proceed further, please provide your name.
James Lewis here.
Ok, please wait for a few minutes.
Ok.
Thank you for your time, we did not find any reservation on your name.
No problem, Thanks for the information.
Thank you for availing us.