Hello.
Hello, how can I guide you for today?
I am Donna Roberts. I am planning to book  a ticket to attend a marriage at PHL. Can you please help me out to book a ticket from ORD?
Can you please share on what dates you are willing to travel?
Sure, I would like to travel on Dec 12 and return back on Dec 14.
Do you have any class preferences?
No, I am ok with any class.
Please give me a minute, I will check the availability of flights on your requested route.
Sure, I will wait for your reply.
Sorry, there are no flights available on your requested dates.
That's fine, thank you for your service.
Thank you for contacting us, have a nice day.