Hello.
Hello, how may I help you?
I am Cynthia Hernandez. I  Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?
Sure, please wait for a while.
OK.
Sorry, there is no reservation found on your given name.
Not a problem, thank you for the information.
Thanks for choosing us.