Hello.
Hello. How may I assist you?
I want to cancel my recent reservation, can you please help me out?
Sure, I will help you with your concern.
Thank you.
May I know your name please to check your reservation status?
Sure, my name is Amanda Hill.
Please hold on a moment.
Ok, take your time.
Amanda Hill, no reservation has been found on your name in our records.
It's ok, thank you for the information.
Thank you for approaching us.