Hello.
Hello, how may I help you today?
I am Amanda Parker. I want to change my existing reservation due to bad weather condition, can you please help me in that?
Sure, I am here to help you.
Thank you.
There is a reservation found under your name to change, can you please mention your dates of travel?
I want to fly on 10/21, return on 10/23.
Ok, may I know your airports codes please?
My source and destination airport codes are TX - DFW and PA - PHL.
Please wait for a moment.
Sure.
Sorry Parker, there is no flight found as per your travelling details.
No problem, thank you.
You are welcome, have a safe flight.