Hello.
Hello. Let me know, How can I assess you today?
Meeting a childhood friend on his birthday got postponed, will you assist me to change my recent reservation?
Sure, I will assist you in that.
Ok.
May I know your name, to change your ticket?
My name is Michelle Johnson.
Ok, please be on hold.
Sure.
Sorry Michelle Johnson, there is no active reservation on your name to change it.
Ok, no issues. Thank you.
Thanks for approaching us.