Hi.
Hello, how may I lend a hand to?
I need to change my current reservation due to urgent meeting, can you help me with that?
Sure, I am here to help you for this. May I know your name please?
My name is Mary Green.
Please wait for a while, let me check your reservation status in our records.
Ok.
Sorry for inconvenience, no reservation is found with your credentials.
That's ok. Thank you for your service.
Thank you very much for connecting with us.