Hi. I am Dorothy Wright.
Hello, how may I support you?
I just want to cancel my recent reservation, due to health issue. Can you help me out?
Sure, I will help you on that.
Ok.
Please wait for a moment, I will be back with the status.
Sure, take your time.
Dorothy Wright, there is no reservation found under your name to cancel.
Ok, not an issue.
Thank you for reaching us.