Hi, I am  Debra Hall.
Hello, how may I assist you today?
I need to cancel my recent reservation because the night was very foggy and through the fog moonlight  gleamed mysterious.Could you please  help me?
Sure, wait a moment, let me check your reservation and get back to you.
Ok.
Thanks for holding on, sorry, unfortunately no reservation has found with provided name.
Thanks for searching.
Pleasure to serve you, have a nice day.