Hello.
Hello. How may I assist you today?
Can you please change my reservation?
Sure, I am here to help you. Can you please help me with the name on the ticket?
Jack Nelson here.
Please wait a moment.
Ok.
Thank you for waiting. Jack Nelson, regret to inform that there is no active reservation found in our database to change.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.