Hi.
Hello, how may I serve you now?
My visit to the Indianapolis 500 has been postponed, due to some technical issues.
Ok.
For this reason, I want to change my reservation with the name of Laura Gonzalez. Will you oblige me in this?
Sure, please standby.
Thank you.
Thank you for waiting, we did not find any reservation on your name.
Ok, no problem. I will go with another way.
Thank you for availing us.