Hello.
Hi. How can I help you?
I want to change my existing reservation, as I am not interested to travel now. Can you please help me with this?
Sure, I will help you. Please provide me your good name.
I am Melissa Evans.
Please wait. I will check your previous reservation.
Ok,.
Sorry Evans, I have not find any reservation on your name.
Ok, no problem. Thank you for your information.
You are welcome, have a great day.