Hello.
Hello. How may I assist you today?
Actually I have booked a flight ticket to attend a dance competition but the event is postponed for now. Can you please help me in changing the details?
Sure, I am glad to help you with that.
Thank you for accepting my request.
Can you please provide on whose name before you have booked the flight ticket?
I have reserved the flight ticket with the name Ronald Lopez. So, please check the status.
Please hold on a moment to check.
Ok, take your time.
We regret to inform you that there is no reservation found on your name in our records.
It's ok, thank you for checking the ticket status.
Thank you for reaching us, have a great day.