Hello.
Hello, how can I help you?
As my meeting with my client got postponed at New York, can you please help me by changing my existing reservation to New York?
May I know your name for checking?
My previous reservation has done with the name Gregory Rodriguez.
Give me a minute.
Sure, take your own time.
Sorry, there is no reservation found under your name.
Oh! That seems something went wrong while booking the ticket previously.
Thank you for opting us.