Hello.
Hello, how can I guide you for today?
I want to change my reservation due to heavy rainfall at my destination place, can you please help me to change my reservation?
I will help you with that.
Thank you.
May I know your name?
My name is Elizabeth Gonzalez.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
Ok, not a problem. Thank you.
Thank you for contacting us, have a nice day.