Hello.
Hello, how can I assist you today?
I am Paul Mitchell. I need to cancel my reservation due to my planned event got cancelled. So please help with that.
Sure, please wait while I check.
Thank you for that. I will wait for your response.
Sorry, no active reservation found on your name.
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
Thank you for reaching us.