Hello, I am Samantha King.
Hello, how may I help you?
Owing to an emergency I want to change my existing reservation, can you please help me with that?
Sure, please wait for a minute I will revert you.
Sure.
Thank you for waiting, we found a reservation with your name. Please provide your new reservation details.
Surer, I am travelling from IAD to AUS.
May I know your travelling dates?
My journey dates are from 11/23 to 11/25.
Do you need any connection?
Make sure that my price is 5000 with single connection.
Thank you for the information, we found a flight with number 1004 and UA as airline. Shall I go with booking?
Ok, you can proceed.
Your booking is confirmed.
Thanks for your service.
Thank you for reaching us.