Hello.
Hello, how may I assist you for the day?
Due to bad weather, I want to change my reservation. Can you help me?
Sure, I will help you with that. Let me know your name to check your reservation?
Raymond Thompson here.
Ok, please wait for a moment.
Sure.
Thank you for waiting, there is no reservation found on your name in our database.
No problem, Thanks for the information.
Thank you for reaching us.