Hello.
Hello, how may I serve you today?
I already made a reservation on name of Frank Parker now I want to cancel my reservation as my plan to visit New York is cancelled. Can you cancel my reservation?
Sure, we are here to help you. Please hold a moment.
Sure.
Thank you for your time, we found a reservation on your name. Shall I proceed to cancel.
Please cancel the reservation.
Sure, your reservation has been cancelled.
Thank you for helping me.
Thank you for approaching us.