Hi.
Hello, How can I be your helping hand today?
Due to sudden change in my trip to another location, I would like to change my existing reservation. Can you please help me out?
Sure, I can help you in this.
Thank you.
Can I have your name please?
My name is Scott Green.
Ok, please be on hold.
Sure.
Thanks for your time, there is no active reservation found on your name to change it.
That's ok, not an issue. Thank you.
Thanks for approaching us.