Hello.
Hello, how can I assist you?
I am Matthew Edwards. Owing to an emergency, I want to change an existing reservation.
Ok.
Could you help me in changing the reservation?
Sure, we are here to help you. Please wait a moment, I will check your details and revert to you.
Sure.
Sorry Matthew Edwards, there is no active reservation on your name to do modification.
Not an issue. Thank you.
Thank you for choosing us.