Hello.
Hello, how may I aid you?
I am Angela Johnson. I need to change my reservation due to my planned event got postponed. So please help me with that.
Sure, please wait for a moment I will check your details and proceed further.
Thank you. I will wait for your response.
Sorry to say, there is no reservation on your name in my database.
Oh! It may not be booked properly due to some technical issues. Anyway, thank you for your time.
Thank you for reaching us, have a nice day.