Hello.
Hello, how may I be at your assistance?
I am looking to do some changes in my existing reservation. Can you help me for that?
Sure, on whose name you did the reservation let me know?
My name is Carolyn Martinez.
Please wait for a while.
Sure, I will wait for your response.
Thank you for your time, we did not find any active reservation in your name to make changes as per your request.
That's ok, thank you for checking.
Thank you for opting us.