Hello.
Hello. How may I assist you for the day?
I am Jennifer Hernandez. I want to change my existing reservation. Could you help me in booking?
Sure, I am mirthful to help you with that reservation change. Please hold for a moment, let me check your previous reservation status.
OK.
Thank you for waiting. There is no active reservation found with your name in our reservation list to change it.
That's ok, no problem. Thank you.
Thank you for contacting us, have a great day.