Hello.
Hello. How can I help you?
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
Sure, I will help you to change your reservation.
Thank you.
Please mention your name to check your previous reservation.
My name is James Gonzalez.
Sorry, no reservation found on your name to change your reservation.
Ok, not a problem. Anyways, thank you for the information.
Welcome, have a nice day. Thank you for choosing us.