Hello.
Hello. How can I assist you today?
Due to my ill health, I would like to cancel my recent reservation. Can you please help me with this?
Sure, I am happy to help you with that. On which name you reserved a ticket earlier?
My previous reservation has done with my name Anthony Edwards.
Ok, please wait a moment.
Sure.
Thank you for waiting. Sorry Edwards, there is no reservation found under your name to cancel.
Ok, may be my brother has already cancelled my ticket on behalf of me. Thank you for providing information.
Thank you for choosing us.