Hello.
Hello. In which way I can help you today?
I am Pamela Wright, want to alter my recent reservation due to some personal problem. Please help me in changing my reservation.
Sure Pamela, I will help you with that.
Thanks.
Please wait a moment, I will check your previous reservation status.
Sure, take your time.
There is no previous reservation available under your name.
Oh! It's ok, thank you for your help.
You are welcome Pamela Wright.