Hello.
Hello. How may I assist you?
I have to change my previous flight ticket booking, can you help me with that one?
Sure, I am here to help you with that. Can I know your name please?
Thank you for accepting my request and my name is Janet Thomas.
I have found your reservation in our portal, can you please tell me your re-planned travel dates?
My rescheduled travel dates are Nov 11 and back on Nov 13.
Ok, what are your source and destination airport codes?
My new airport codes are DTW and DCA.
Ok, please share your preferences if any.
I am looking for a single drop off.
Ok, please give me a minute.
Sure.
Sorry to tell you that, there are no flights found in this route on the dates you have given.
No problem with that one, thank you for searching and providing the information.
You are welcome. Thank you for reaching us.