Hello.
Hello, how may I assist you today?
Due to heavy rain, I want to cancel my reservation. Can you help me?
Sure, we are here to help you. Kindly mention your name to proceed further?
Barbara Miller here.
Ok, please hold a moment.
Sure.
Thank you for your valuable time, unfortunately no reservation found with provided name.
No problem, Thanks for the information.
Thank you for availing us.