Hello.
Hello, how may I aid you?
I am planning to attend music concert at BOS, can you please help me with booking a flight ticket from PHL?
Sure, please provide your itinerary dates.
Sure, I would like to take off on May 12 and return on May 14.
Which class do you prefer?
I prefer business class.
May I know your connection limit?
I need  a flight with connection.
Do you have any other specifications?
No.
May I know your name?
My name Steven Mitchell.
Sorry Steven Mitchell, no flights are available on your route.
Ok, no issues. Thank you for the information.
Thank you for reaching us.