Hello.
Hello. How may I assist you?
I am planning to change an existing reservation, due to health issue. Can you please help me out?
Sure, I am here to help you.
Thank you.
Can I have your name please to check your reservation status?
My name is Samantha Walker.
Samantha Walker, no reservation has been found on your name in our records.
That's fine, thank you for your service.
Thank you for choosing us.