Hello.
Hello, how can I amend you today?
Please change the reservation with the name of Jacob Johnson, as my trip has been postponed due to heavy rainfall.
Sure, we are here to help you to change it.
Ok.
Please wait for a while, to check the present status of your name and revert to you.
Sure.
Thanks for waiting, there was no reservation found on your name.
Not a issue. Thank you for aiding me.
Thank you for approaching us.