Hello.
Hello, how may I guide you for the day?
I am Sandra Green. I want to cancel my recent reservation, can you please help me with this?
Sure, I will help you with that reservation cancel.
Thank you.
Please hold for a while, let me check your previous reservation status.
Sure.
Sorry to tell you that, there is no active reservation found with your name to cancel it.
Ok, no problem. Thank you for your time.
Thank you for contacting us.