Hello.
Hello, how can I help you?
Please cancel my recent reservation due to some health issues?
 Sure, I'm always here to help you. Can you please provide your good name?
Sure, I am Gregory Robinson.
Ok, please wait.
Sure.
Thank you for your time, sorry no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us, have a nice day.