Hello.
Hello.
Am I talking to flight ticket booking agency?
Yes, you are at right place. How can I aid you at this moment?
Recently my brother had booked a flight ticket from your agency, but now because of severe accident happened to him, he is unable to travel in a flight. Can you please help me out with the cancelling of my brother's recent reservation?
Sure, I will help you in cancelling his flight ticket.
Thank you for that.
On which name he had reserved a flight ticket?
He had reserved it under the name of Karen Adams.
Please wait a moment, I will check his previous reservation status and I'll revert back to you.
Ok, take your time.
Sorry, I have not found any reservation on his name.
Oh! But my brother said that he have reserved it to San Francisco with a price of 500. Can you please recheck once again?
But still there is no reservation found in his name.
Ok, I'll contact you later after inquiring my brother with his complete details.
Ok, no problem with that. You can reach any time with our service. Thank you for contacting us.
Thank you for the help you have done to me. Have a great day.
You are always welcome.