Hello.
Hello, how may I help you?
As my manager did not approve my leave, I would like to change my recent reservation. Can you help me with that?
Sure, we are here to help you.
Thank you.
May I know your name please?
Kevin Clark here.
Please standby.
Sure.
Thank you for your time, we did not find any active reservation in your name to make changes further.
It's ok, thank you for checking.
Thank you for reaching us.