Hello.
Hello, how may I best support you today?
I want to cancel my recent reservation, due to the ongoing tornado at my destination. Can you please help me with this?
Sure, I am glad to help you. May I know your name please?
Sure, I am Sharon Martinez.
Thanks for your name, please standby.
Ok.
Thank you for waiting, no reservation was found on your name to cancel.
Ok, Thank you for your service.
Thank you for selecting us.