Hello.
Hello. How may I assist you today?
I want to do some changes in my existing reservation due to some issue. Can you help in this?
Sure, I will help you. May I know your name?
Myself Katherine Harris.
Harris, in my database I did not found any reservation with your name.
That's ok, no issue.
Anything else to help you.
No, thank you for your information.
My pleasure, have a nice day.