Hello.
Hello. How may I help you?
My meeting got cancelled, so I would like to cancel my recent reservation to Dallas?
Sure, can I know your name so that I will check your previous reservation in our database.
My previous reservation has done with the name of Dorothy Clark.
Sorry Clark, no reservation found on your name.
Ok, no issues. May be my brother has cancelled my reservation on behalf of me.
Ok, thank you for consulting us.