Hello.
Hello. How can I assist you today?
I am looking for changing my reservation due to health issue, can you please help me out with that?
Sure, will you please mention your name for checking the reservation?
Thank you, my name is Nicholas Garcia.
Please give me a moment.
Sure, take your time.
There is no reservation found under your name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Welcome, have a great day.