Hi.
Hello.
I am Jason Taylor.
How may I help you?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, please wait a minute.
Ok.
Sorry, there is no active reservation under your name.
That's ok, thank you.
Most welcome.