Hello. Melissa Scott here.
Hello, how may I help you?
Due to change in my plans to visit Houston, I would like to change my existing reservation.
Sure, can you give me a moment please?
Ok, take your own time.
Sorry Scott, no reservation showing on your name.
Ok, no issues.
Is there any other concern, I may look for?
No, thank you for your quick response.
Ok, Thank you for reaching us.