Hi.
Hello, how can I help you today?
Could you please cancel my recent reservation due to cancel of my trip?
Let me know your name to check your reservation?
My name is Laura Green.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not a problem, thank you for the information.
Thank you for choosing us.