Hello.
Hello, how may I assist you today?
Due to some tornado going on in my existing destination location, can you change my reservation please?
Sure, I am here to help you. May I know your name to proceed further?
Myself Alexander Nelson.
Ok Nelson, please wait a while.
Ok.
Thank you for your patience. Sorry to inform you that, there is no reservation found on this name.
That's ok, no problem. Thank you for your information.
You are most welcome Nelson.