Hello.
Hello. Could I have your name please?
I am James Collins.
Yes James, please tell us for what assistance you approached us?
Actually, I booked a flight ticket earlier this week for New York, but I have some medical issues due to which I could not able to make it up. Could you help me out in cancelling my flight reservation?
Definitely, I am blissful to help you.
Nice to hear that.
Please hold on for a moment while I check for any active reservations with your name in our database.
Sure, please take your possible time.
Thank you for waiting, there is no active reservation with your name in our portal to cancel further.
Ok, no problem. I believe it has already been cancelled.
Thank you for opting us, have a great day.