Hello. I am Frank Parker.
Hello, what can I do for you today?
I want to Change my reservation due to an emergency work at my place.
Ok, I can help you better. Give me a minute, I will check and let you know the status of your reservation.
Sure.
Sorry, we did not find any active reservation on your name to change.
Ok, thank you for informing me.
Thanks for consulting us, have a good day.