Hello.
Hello. How can I assist you at this moment?
I want to cancel my recent reservation, can you please help me out?
Sure, I will help you with that.
Thank you.
Can I have your name please to check your reservation status?
Sure, my name is Jeffrey Wright.
Ok, please wait a moment to check your reservation.
Ok, I will wait for your response.
Sorry Jeffrey Wright, no reservation has found under your name to cancel.
It's ok, thank you for the information.
Thank you for choosing us, have a good day.