Hello, I am Charles Evans.
Hello Charles Evans. How may I best serve you today?
Due to Earthquake disaster happened in the place where I wanted to visit, I would like to change my reservation. Can you help me with that?
Sure, I am here to help you. Please wait for a moment, I will check our data base and revert to you.
Ok.
Thank you for waiting, there is no reservation found on Charles Evans name.
Ok, no issues. Thanks for your help.
Thank you for opting us.