Hello, I am Patricia Harris.
Hello, how may I assist you?
I am having some urgent work on the dates I booked the ticket, can you cancel my ticket?
Sure, hold on for a moment. Let me check.
Take your time.
I found a reservation on your name, shall I proceed to cancel?
No issues. Thank you for checking.
Welcome. Shall I cancel?
Yes, please cancel it.
Your ticket has been cancelled.