Hello, I am Kevin Collins.
Hello, how may I help you?
My plan to meet a family friend is preponed as if now I want to change my existing reservation, Could you please help me in doing this?
Sure, we are here to help you. May I know your name? so that I can proceed further to do it. Please give me a moment, I will check the status and revert you.
OK.
Thanks for your time. Unfortunately we did not find any reservations matching your name.
OK, Thanks for the response.
Thanks for choosing us.