Hello.
Hello, how can I guide you for today?
I want to cancel my recent reservation, because I have exams on that dates, so I decided to cancel my trip, can you help me?
Can you please provide your name to find your existing reservation?
Sure, my name is Janet Garcia.
Sorry, there is no reservation found under your name.
It's ok no problem.
Thank you for reaching us.
Thank you for your information.
You are welcome.