Hello, I am Amy Young.
Hello, how may I provide service to you?
I want to change my existing reservation due to postpone of my trip with my friends. Could you please help me?
Sure, we are here to help you. Please wait for a while. let me check with your reservation status and revert to you.
Sure.
Sorry we could not find any reservation with your name.
No problem, thank you for the information.
Thank you for connecting with us.