Hello.
Hello. How can I help you?
I want to change my existing reservation, as my exams have postponed suddenly. Can you please help me with this?
Sure, can you please provide the name on which the reservation has been confirmed?
The ticket is booked with the name Laura Edwards.
Sorry, there is no reservation found by the name that you have provided.
Ok, not an issue. Thank you for your information.
Thank you and have a nice day.