Hello.
Hello. How can I help you today?
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
Sure, can you provide your name to cancel the reservation?
Sure, my name is Larry Young.
Hold on a moment please, let me check the status of your reservation.
Ok, take your time.
Sorry, there is no reservation found with the name of Larry Young.
It's fine.
Thank you and have a great day.