Hello.
Hello. How can I assist you at this moment?
My name is Sandra Edwards. I have a meeting to attend at Washington. Can you help me in booking a ticket from JFK to DCA?
Sure Sandra, I will help you with that. Can I have your travel dates please?
My preferred travel dates are 07/21 and 07/23.
Ok Sandra Edwards, please wait a moment  to check flight availability.
Ok, make sure the flight has 0 connections.
Sorry Sandra Edwards, no flight is available to you on your dates with connection 0.
Its ok, no issues. Thank you for the information.
Thank you for choosing us, have a good day.