Hello.
Hello, how may I help you at present?
Could you please help me to cancel my reservation?
Sure, I am here to help you with cancellation. Can I have your good name please?
Thank you, my name is Elizabeth Johnson.
Thanks for providing your name, please standby.
Sure.
Sorry to say that, there was no reservation found on your name to cancel it.
Ok, not an issue. Thank you for informing me.
Thank you for opting our service.