Hello,.
Hello, how may I help you today?
I am Kevin Martinez.
Ok.
I want to change my existing reservation due to some health issues, can you please help me with that?
Sure, please wait for a moment.
Sure.
We found a reservation with your name, please share your new journey details.
Ok, my trip dates are 01/18 to 01/20. I want to fly from ATL to OAK.
We found a Delta airline, flight number: 1020, price: 100 with one connection.
Ok, book the ticket.
Your booking is done.
Thanks for your help.
Thank you.