Hello.
Hello.
I'm Dorothy Jones.
How can I assist you?
My examination dates has been postponed. So, I would like to change my reservation. Can you please help me with that?
Yes, I can help you with that. Please hold on for a second.
Sure, take your time.
Sorry to inform you that there is no reservation found on your name.
Ok, no issues. Thank you for checking.
Thank you for reaching us.