Hello.
Hello. How may I guide you today?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
Sure, I will help you with that.
Thank you.
Please wait for a while, I will get back to you.
Ok.
May I know your name please?
Melissa Lopez here.
I am sorry to say that there is no reservation found under your name.
No problem, Thanks for the information.
Thank you for reaching us.