Hello,.
Hello.
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, I will help you.
Thank you.
May I know your good name to check your reservation status?
I am William Thompson.
Ok, please be on hold. I will check your reservation status and get back to you soon.
Ok.
Sorry, we have found no reservation on your name in our records.
Ok, no issues,. Thank you for your information.
Thank you for reaching us.