Hello.
Hello.
I'm Michael Walker.
How can I help you today?
I would like to cancel my reservation which is under my name. Can you please help me with that?
Michael Walker, let me check with your previous booking.
Sure, take your time.
I am so sorry to inform you, there is no reservation found by your name is our data base.
Ok, no issues. Thank you for checking.
Sorry for the inconvenience, thank you for consulting with us.
You are welcome.
Have a great day.