Hello.
Hello, how can I help you today?
I would like to change my reservation as I am leaving for business meet, can you please help me out?
Sure, I am here to help you with that, can I know your name to proceed further?
Donna Hall here.
 I am very sorry to inform you that there is no reservation found under your name in our database.
Ok no problem, thank you for your services.
Thank you for reaching us. Thank you for reaching us.