Hi.
Hello. How may I assist you today?
I have a concert to attend at New York. Can you help me in booking a ticket from OAK to EWR?
Sure, I will help you with that, please share your travelling dates?
Ok, please find a direct flight on dates 07/09 and 07/11.
Ok, please hold on for a moment.
Sure, take your time.
AA airline is providing flight with connection 1 as per your details, can I proceed to booking?
Check for direct flight.
Sorry there is no direct flight. May I know your name please?
Thank you for the information. I am Robert Collins.
Collins, thank you for reaching us.