Hi.
Hello. How can I help you?
Please help me to change my recent reservation.
Sure, I am here to help you with that one.
Thank you.
Can I know your name for checking your previous reservation?
I am Amanda Martin.
Please allow me a moment to check it.
Ok.
Thank you for waiting, I have checked in reservation list to change your ticket but could not find any reservation with your name in our data base.
Oh! It may not be booked properly due to come technical issues while booking. Anyway, thank you for your time.
You are most welcome and thank you for reaching us.