Hi.
Hello, how may I assist you today?
I am Michael Evans.
Thanks for providing your name.
I want to cancel my recent reservation due to my health issue. Can you help me out?
Sure, I would be happy to help you.
Ok.
Please wait for a while, I will check the reservation details and back to you.
Sure, take your time.
Sorry to inform you that there is no reservation found on your name.
Not a problem.
Thanks for opting us and have a nice day.