Hello, I am Samuel Johnson.
Hello, how may I support you?
I want to postpone my trip due to an emergency. Can you aid me in doing some changes in my existing reservation?
Sure, please allow me a moment to check the reservation list and revert you.
Sure, take your time.
Thanks for waiting, we could not find any reservation active by the name you provided.
No issues. Thank you for checking.
Thank you for consulting us.