Hello.
Hello. How may I help you?
I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, I am here to help you with that, can I know your good name to proceed further?
Thank you. Myself Nancy Walker.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure, take your time.
I am sorry to say you that there is no reservation found under your name in our database.
Ok, no issues. Thank you for checking out.
Welcome Nancy Walker.