Hello.
Hello, how may I support you now?
Can you help me to change my reservation that I have done recently?
Sure, I will help you to change your reservation.
Thank you.
May I know your good name please?
Nicole Rodriguez here.
Please hold for a moment, while I search for your reservation in our data base.
Sure, take your time.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, not a problem. Thank you.
Thank you for reaching us, we hope see you again.