Hello.
Hello.
I am Jason Roberts.
Jason, how may I assist you today?
I would like to change my reservation, due to heavy rainfall in New York, can you help me?
Sure, I can do that for you. Please wait for a moment.
Sure.
I have checked for your reservation but I have not found any reservation by your name in our database.
That's ok, thank you for your information.
You are welcome, thank you for choosing us.