Hello.
Hello, how may I serve you?
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
Sure, may I know your name please?
My name is Jacob Smith.
We found a reservation in your name. Can I have your airport codes?
Ok, thank you. My airport codes are CLT and BOS.
Help me with the trip dates?
My travelling dates are Nov 19th and Nov 21st.
Do you have any specifications?
I need a direct flight.
Sorry, we did not find any flights running in your chosen dates.
Ok, no problem. Thank you.
May I know your name please?
I have mentioned already.
Sorry, Thank you for reaching us.