Hello.
Hello, how may I aid you?
Elizabeth Nelson here. I want to cancel my reservation as the wedding which I was going to attend got postponed to next year, can you help me?
Sure, please wait a moment I will check your details and proceed further.
Ok, I will be waiting for you response.
Sorry to say, there is no reservation on your name in my database.
Oh! That's very sad to hear from you. Anyways, thank you for helping me.
Thank you for reaching us, have a nice day.