Hello, I am Samuel Garcia.
Hello, how may I help you at this moment?
As my manager did not approve my leave, I would like to cancel my recent reservation.
Sure, I will help you at this moment. Please wait for a moment.
Sure, take your time.
Sorry, there is no reservation available on your name. You are welcome, have a nice day.
That's ok, thank you for checking. It might be cancelled by my spouse.
Welcome, thank you for reaching us.