Hello.
Hello, how can I help you today?
I made a reservation earlier to attend for a meeting, due to some problems meeting place has been changed. Can you please help me to make some modifications?
Sure, may I know your good name?
Sure, please check my reservation on the name of Nicole Lopez.
Please wait for a moment.
Sure.
Sorry to say that, no reservation was found with your good name.
That's Ok, no problem. Thanks for your help.
Thank you for reaching us.