Hi.
Hello.
Melissa Hall here.
How can I assist you at this moment?
I am having sudden meeting in my office, can you please help me changing my reservation?
Sure Hall, I will help you with that.
Thanks.
Please wait a moment to check your reservation status.
Sure, take your time.
Sorry Melissa Hall, no reservation has found under your name to change.
Ok, no problem. Thank you for your help.
Thank you for choosing us, have a good day.