Hello.
Hello, how can I guide you for today?
I am Margaret Hill. I want to cancel my reservation, can you please help me?
I am here to help you about that.
Thank you.
Please wait for a while.
Sure.
I regret to say this Margaret Hill, there is no active reservation with your name to cancel your reservation.
Ok, not a problem. Thank you.
You are welcome, thank you for reaching us.