Hello.
Hello. How may I guide you at this moment?
I need to change my current reservation due to urgent meeting, can you help me with that?
Sure, I am here to help you.
Thank you for your response.
Could you please mention your name?
Sure, my name is Robert Wilson.
Give me a moment.
Ok.
Sorry, there is no reservation obatined on your name based on my search in our data base.
Oh! It's ok no problem. Thank you for your information.
You are most welcome and thank you for consulting our agency.