Hi.
Hello.
I am Ruth Clark.
How can I aid you?
 My planned a trip for vacation to Atlanta to participate in snow boarding tournament but due to heavy snowfall the tournament is cancelled. Can you help me in my cancellation?
Sure, give me a minute.
Sure, take your time.
Sorry, there is no reservation found under your name.
Ok, not an issue. Thank you for quick response.
Thank you for opting us.