Hello,.
Hello, how may I serve you today?
Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me with this?
Sure, I am here to help you. Can you help me with your name please?
Thank you. My name is John Young.
Please wait.
Ok.
There is no reservation found on your name in our reservation database.
Ok no issues, thank you for your information.
Thank you for reaching us.