Hi. I am Jonathan Lee.
Hello, how can I assist you?
Can you help me to change my reservation? Because my exam is postponed.
Sure, we are here to help you. Please wait for a while, I will check the status and revert to you.
Sure, take your time.
Thank you for being patient, There was no reservation found on your given name to change it.
No issues, thank you for your time.
Thank you for choosing us.