Hello.
Hello. How may I help you out?
I have booked a flight ticket to enjoy in my weekend but I have to cancel the ticket right now, can you help me ?
Sure, I will help you in cancelling the reservation. May I know your name please?
Thank you for accepting my request and my name is David Davis.
Ok, please wait a moment.
Sure.
Sorry, there are no reservations found under your name.
Ok, thank you for your information.
Thank you for choosing us.