Hello.
Hello, how can I aid you today?
I made a earlier reservation to attend a conference, due to some security issues it got postponed. Can you please help me to change my reservation?
Sure, I am here to help you.
Thnak you.
There is no reservation found with your name. May I know your name?
Sure, my name is Pamela Lopez. Can you please recheck with my name?
Sure, hold on a moment. I will check the reservation on your name.
Sure.
There is no reservation found with Pamela Lopez.
Ok, not  an issue. Thank you for checking.
Thank you for choosing us.