Hi.
Hello, how may I help you?
I need to amend my reservation due to some issues, can you help me out?
Sure, may I know your name?
Myself Janet Edwards.
We found your reservation, can you please help me with your travelling dates?
My trip dates are from Apr 20th till Apr 22nd.
May I know your source and destination points?
My location airport codes are from MSP to SFO.
Do you have any other specifications?
I am looking for a connecting flight.
There is a flight of United airline, flight number 1027 with the fare of 300.
Please proceed with it.
Your ticket has been booked.
Thank you for your help.
Thank you for reaching us.