Hello.
Hello.
Myself Christine Rodriguez.
Christine, how can I aid you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Will you help me with that?
Sure, I am happy to help you. Hold on for a moment. Let me check.
Thank you for accepting my request, I will wait for your response.
Sorry Christine, there are no flights reserved on your given name formerly.
Ok, not an issue. Thank you for your information.
Welcome, thank you for choosing us. Have a great day.