Hello.
Hello, how may I help you today?
I am Sarah Parker. My family tour trip got postponed, so I want to cancel my reservation. So please help me in the cancellation.
Sure, may I know your good name please?
Already I mentioned above.
Ok, please wait for a moment.
Sure.
Thanks for waiting, no reservation found with your name to cancel.
Not an issue. Thank you.
Thanks for opting us.