Hello.
Hello, how may I aid you?
My conference has been cancelled due to some technical issues. Can you please cancel my recent reservation?
Sure, we are here to help you. Can I have your name please to check your details?
I am Cynthia Davis.
Ok, please wait.
Sure.
We found a reservation on your name, are you sure to cancel it?
No worries. Thanks for responding me.
Your reservation has been cancelled successfully.