Hello.
Hello.
I am Paul Williams.
How may I aid you?
I would like to change my reservation as I am leaving for hometown, can you please help me out?
Sure, I am here to help you with that.
Thank you.
Please give me a moment to check your previous reservation status.
Sure.
Sorry, we couldn't find any reservation on your name.
Ok no problem, thank you for your services.
Welcome.