Hello.
Hello. How can I assist you at this moment?
My name is Alexander White, I want to cancel my reservation as my trip is cancelled. Can you help me with cancellation?
Sure, I will help you with this. Please give me a moment to check your reservation status.
Sure, I will wait for your reply.
Alexander White, I have searched the database with your name in our database and I didn't find any active reservation under your name.
Ok, thank you for the information.
Thank you for opting us.