Hi.
Hello, how can I guide you for today?
I am Brian Moore. Please help me in changing my recent reservation?
Sure, I will help you with that.
Ok, thank you.
Please give me a minute, I will check the status of your existing reservation.
Ok, sure.
Sorry, there is no reservation found under your name in our database.
Ok, fine thank you for checking.
Thank you for contacting us, have a nice day.