Hi.
Hello. How may I help you?
Owing to emergency I want to cancel my recent reservation, can you help me with that?
Sure, I am here to help you in cancelling the ticket.
Thank you.
May I know your good name please?
Ruth Roberts here.
Ok, please give me a minute.
Sure.
Sorry to inform you, there is no reservation found with your name in our database.
That's ok, no issues. Thank you for the information.
You are welcome. Thank you for reaching us.