Hi.
Hello, how may I assist you?
With my negligence, I had book a ticket with wrong travelling dates. So, I want to change my travelling dates.
That's not a problem, I can help in changing. Before that may I know your name?
Can you please help me in changing my reservation? If the reservation is confirmed?
Sure.
Sure, myself Jacob Turner.
Jacob, wait a moment.
Sure.
Thank you for waiting. Sorry Jacob, there is no ticket reserved on your name.
Oh! I see, never mind.
Thank you for your approach. Have a great day Jacob.
Thanks for your help.
It's alright.