Hello.
Hello.
I am Kimberly Davis.
Davis, how can I assist you today?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Ok, I am here to help you. Please wait for a moment.
Sure, take your time.
Sorry Davis, I did not find any reservation under your name in our database.
It's ok, thank you.
My pleasure.