Hello.
Hello.
My name is Helen Phillips.
How may I aid you today?
I want to change my existing reservation as I broke my leg and con not make it to the trip. Can you please help?
Sure, I am gleeful to help you with that.
Thank you.
Please be on hold.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
Not an issue, thank you.
Thank you for approaching us, have a great day.