Hello.
Hello, how can I help you today?
I want to change my recent reservation as my plan to meet my family got postponed as I am super busy, can you please help?
Sure, may I know your good name?
My name is Carol Parker.
Please wait for a moment.
Sure.
Sorry to say that, no reservation was found with your good name.
No problem, thank you for your time.
Thank you for reaching us.