Hello.
Hello, what help do you want from us?
I need some help in my recent booking due to insufficient money to enjoy the trip, can you please modify my recent booking?
Sure, I will help you.
Thank you.
Can you please tell me on which name your previous ticket is booked?
The previous booking is done in Patricia Jones name.
Sorry to inform  you that, there is no reservation on your name to modify.
Ok, I informed to my friend to change it, so it is not showing to you. Thank you for your help.
Ok, thank you for reaching our agency.