Hello.
Hello. How can I assist you at this moment?
I want to cancel my recent reservation, as my seminar got cancelled suddenly. Can you please help me with this?
Sure, I am here to aid you? Please provide me your name to check?
I am Edward Martin.
Please wait while I check.
Sure.
There is no reservation done on your name according to our records.
Ok, no problem. Thank you for your time.
Thank you for choosing our agency.