Hello.
Hello, how can I help you today?
Owing to an emergency, I want to cancel my recent reservation.
Sure, I will help you with that.
Thank you.
May I know your good name to proceed further?
My name is Edward Brown.
Please give me a minute.
Sure.
Thanks for being patient, there is no active reservation found on your name to cancel.
Not an issue, thank you.
Thank you for reaching us.