Hello.
Hello. What service do you expect from our agency?
Can you guide me in changing my recent reservation?
Sure, I am happy to help you. Can you please tell me your name?
I am Jack Edwards.
Ok, please give me a minute.
Sure.
I regret to inform you that, there is no reservation found with your name to change the details.
Its ok, thank you.
Most welcome. Thank you for contacting us.