Hello.
Hello, how may I help you?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I am here to help you for this. May I know your name please?
My name is Jerry Jones.
Just a moment, let me check your reservation status in our records.
Sure, I will wait for your response.
Sorry for inconvenience, no reservation is found under your name to cancel.
That's ok, thank you for checking.
Thank you very much for approaching our agency.