Hello.
Hello. How may I aid you?
I would like to change my recent reservation due to some personal issues, will you help me with that?
Sure, I am here to help you out with that.
Thank you for accepting my request.
May I know your name to check your previous reservation status?
Myself Scott Garcia.
Ok, please give me a moment.
Ok, I will wait.
Sorry to inform you that, there is no reservation found on your name in our records to modify.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.