Hello.
Hello.
My name is William Anderson.
What assistance do you need from our travel agency?
Could you do me a favour in cancelling my recent reservation?
Sure, I will help you. Please let me check the reservation.
Ok, take your time.
Ok, thank you for waiting. Sorry to inform you, I didn't found any reservation with your name to cancel.
It's ok, thank you.
Thank you for reaching us.