Hello.
Hello.
I am Carolyn Carter.
How may I help you today?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, I am here to help you with that.
Thank you.
Ok, please wait for a minute.
Sure, I will wait for your response.
Sorry to say that, there is no reservation found on your name in our database.
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me. Thank you for providing information.
Thank you for reaching us.