Hi. I am Ashley Phillips.
Hello, how may I aid you today?
My exams got postponed, can you please help me in changing the reservation?
Sure, I will help you.
Thank you.
Please wait for a couple of minutes.
Ok.
Thanks for your time, we found a reservation on your name. Will you please share your journey dates?
My journey dates are from Feb 21st to Feb 23rd.
Ok, let me know your airport codes.
My journey starts from MSP to SFO.
As per your information, we found a connecting flight with a fare of 200 in 1012 AA airline. Shall I proceed?
Is it a business class?
Ok, we found a 1018 flight in business class in UA airline.
Please proceed.
Ok, I have changed your reservation successfully.
Thank you.
Thank you for choosing us.