Hi.
Hello. How may I serve you today?
I want to change my existing reservation which is done recently due to some problems, can you please help me?
Sure, I am here to help you. May I know your name please?
Sure, my name is Kimberly Turner.
We did not find any reservation on your given name in our data.
Ok, that's fine. Anyways, thank you for your service.
Thank you for choosing us.