Hi. Patricia Brown here.
Hello. How can I assist you at this moment?
Can you change my flight ticket reservation? As my dates for the press conference has been changed in New York.
Sure, I will help you with that.
Ok.
Please wait a moment to check your reservation status.
Sure, I will wait.
Sorry Patricia Brown, no reservation has found under your name to change your reservation.
Ok, not a problem. Thank you.
Thank you for choosing us, have a good day.