Hello.
Hello. How can I aid you today?
Can you amend my existing reservation?
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
I am Patrick Robinson.
I found a reservation on your name, may I know your new airport codes please?
Search for the flights from PHL to IAH.
Ok, can you please mention your travelling dates?
I am planning to start on Apr 3rd and return back on Apr 5th.
Ok, hold on for a moment. Let me check.
I prefer to travel in direct flight.
Sorry Patrick Robinson, there are no flights available on your requested dates.
No issues. Thank you for checking.
Welcome, thank you for choosing us. Have a great day.