Hi.
Hello.
I am Christopher Nelson.
Glad to meet you Nelson. How can I assist you today?
My exam got cancelled in this week, so can you help me to cancel my reservation? Please check my details.
Sure, I will help you with that.
Thank you.
Please wait a moment and I will check with that.
Sure, take your time.
Sorry Nelson, I have not gone with your name in the reservation list to cancel the reservation.
That is fine. Thank you for your help.
Most welcome. Thank you for reaching us, have a great day.