Hello.
Hello, how may I be at your service today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
May I know your name please to check the status of your reservation?
My reservation was done under the name William Evans.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure, take your time.
Sorry, there is no reservation matching with your name in our portal.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.