Hello.
Hello, how may I aid you?
I would like to cancel my recent reservation, can you help me in that?
May I know on which name ticket has been booked?
Myself Cynthia Smith.
Sure, I will help you. Please wait for a moment.
Sure, I will wait for your response.
Sorry, there is no reservation existing on your name.
That's ok, no problem. Thank you for the information.
You are welcome, have a nice day.