TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I want to book a flight ticket from LAX to DTW, can you please help me? 
 agent: Sure, please share your itinerary dates. 
 customer: My trip dates are 02/28 and 03/01. 
 agent: Please hold on for a while. 
 customer: Ok, please make sure that the connection limit is 1. 
 agent: May I know your name? 
 customer: Yes, my name is Deborah Young. 
 agent: Sorry Young, no flight is available on your route. 
 customer: It's ok, thank you for searching. 
 agent: Thank you for contacting us.

SOLUTION: no_flight

PROBLEM: customer: Hello. 
 agent: Hello. 
 customer: I am Elizabeth Walker. 
 agent: How may I assist you today? 
 customer: Will you please assist me in booking a flight ticket from ATL to CLT? 
 agent: Sure, may I know your travelling dates, please? 
 customer: I am planning to depart on June 07 and return on June 09. 
 agent: Do you need any specification? 
 customer: I need a halt in between my journey. 
 agent: Sorry, there are no flight tickets available on your journey dates. 
 customer: Ok, no problem. 
 agent: Thank you for reaching our service. 
 customer: Thank you for the information.

SOLUTION: no_flight

PROBLEM: customer: Hello. 
 agent: Hello. How may I aid you? 
 customer: Can you please help me in booking a flight ticket from ATL to LGA? 
 agent: May I know your travel dates? 
 customer: Sure, my travel dates are from Sept 07 to Sept 09. 
 agent: Do you have any connecting preferences? 
 customer: I would prefer connecting flight for my trip. 
 agent: Is there any other concern? 
 customer: No. 
 agent: May I know your name please? 
 customer: Myself Laura Scott. 
 agent: Jet Blue Airlines is connecting flight on this route and the fare of 200. 
 customer: Ok, please book that flight. 
 agent: Your reservation is booked for the flight 1010. 
 customer: Thank you for booking. 
 agent: Thank you for the choosing us.

SOLUTION:
book