Hello. I am Mary Martin. Due to some reasons my planned program was cancelled.
Hello Mary, how are you?
So, can you please help me to cancel my recent reservation?
Sure, I will help you with that. Please wait a minute, I will check for the details.
Sure.
I am sorry to inform you Mary, there is no reservation found with your name.
Ok, it's fine. Thank you for your help.
Do you need any other help?
No, nothing.
Ok, thank you for approaching us.
Thank you for every thing.
Have a good day Mary.