Hi.
Hello, how can I help you?
I have planned to visit Seattle, with my friends. But unfortunately, I need to change it due to the sudden work assigned by my manager on my holidays. Can you help me with changing my reservation?
Sure, please provide me your name?
 Jessica Clark, is my name.
Please wait a minute.
Sure, I can wait.
Sorry, there is no reservation with your name.
That's ok, not a problem. Thanks for your assistance.
Thank you for reaching us.