Hello.
Hello. How may I aid you?
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me with cancellation on the name of Ronald Allen?
Sure, I am here to help you. Please give me a moment to check your ticket status in our website.
Sure.
May I know your name?
I have already provided above.
Let me check.
Ok.
Sorry, no reservation is available by your name.
Ok, thanks for your assistance.
Ronald Allen, thank you for choosing us.