Hello.
Hello. How may I assist you?
My holiday trip has been cancelled. So, I would like to cancel my recent reservation which is under my name. Can you please help me with that?
Ok, can you provide me your name? So, I can check with your ticket status.
Sure, my name is Thomas Lee.
Thomas Lee, no reservation was found under your name. Sorry for the inconvenience.
Ok, no issues. My brother might have cancelled my reservation.
Thank you for reaching our services, have a great day.