Hi.
Hello, How may I assist you?
I made a reservation earlier this week , but I have to cancel it. Can you help me with that?
Sure, can I know your please? Name.
My name is Christopher Young.
Please give me couple of minutes. I will check and let you know the details.
Sure, take your own time.
Thank you for waiting. Sorry for the inconvenience,we did not found any previous reservation on your name.
OK, thanks for your kind information.
Thank you for contacting us.