Hi.
Hello. How may I help you?
Actually, I want to cancel my reservation which is done recently due to heavy floods at Denver, can you please help me?
Sure, I am here to help you.
Thank you.
Ok, please wait for a while, let me check your reservation status.
Ok, I will wait.
May I know your name to proceed?
Sure, my name is Frank Anderson.
Thank you for waiting, there is no flight found on your name in our database.
Ok, no problem. Anyways, thank you for your service.
Thank you for approaching us.