Hi.
Hello, how may I guide you?
Can you provide me a direct flight from Houston, HOU on 12/27?
Sure, let me know your destination point.
Ok, my destination point is Oakland, CA - OAK.
Do you need a return ticket also?
Obviously.
When do you want to return?
I want to return on 12/29.
Ok, give me a moment to check the availability.
Sure.
Sorry there is no direct flight available on your dates.
Ok, not a problem.
Can I have your name please for documentation purpose?
Thanks for the information. Sure, my name is Nicole Gonzalez.
Thank you for choosing us.