Hi.
Hello. How can I help you today?
Owing to an emergency, I want to cancel my reservation. Can you help me out?
Sure, I will help you with this. Can you please provide your name to check your reservation status?
Sure, my name is Christine Phillips.
Wait a moment please.
Ok.
Christine Phillips, I have found your reservation and cancelled it sucessfully.
That's ok, thank you. Thank you for your help.
Thank you for contacting us.