Hello.
Hello.
I am Kevin Martinez.
How can I assist you today?
Due to sudden change in my conference date I need to cancel my recent reservation. Can you help me cancelling my reservation?
Sure, I am glad to help you in cancelling your reservation.
Thank you.
Please allow me a moment to check your previous reservation status.
Sure.
Sorry Kevin, there is no reservation found under your name in our records to cancel it.
No problem. Thank you for the information.
Thank you for reaching us.