Hi.
Hello.
I am Donald Anderson.
 Donald Anderson, how may I assist you today?
Can you please help me in booking my flight ticket from OAK to CLT?
Yes, I will help you. May I know with your planned travel dates please?
My travelling dates are May 04 and May 06.
Thank you.
Please search a direct flight for me.
Thank you for the information. I am sorry to inform you that there is no flight available.
Ok, fine thank you for checking.
Thank you for reaching us. Have a great day.