Hello.
Hello.
I am Amy Wilson.
Wilson, how may I assist you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I will help you in that, please hold on for a moment to check your reservation status.
Ok, take your time.
Wilson, I did not find any active reservation with your name in my database.
That's ok.
Thank you for reaching us.