Hello.
Hello, how can I assist you today?
I want to change my reservation as my plan to visit Boston is postponed. Can you help me with that?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
My name is Ronald Rodriguez.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, thank you for the information.
Thank you for choosing us.