Hello.
Hello. How may I assist you at this moment?
Due to bad weather, I want to cancel my recent reservation. Can you help me?
Sure, I am glad to help you with that.
Thank you.
Could you send me your name?
I am Dennis White.
Please wait for a minute.
Ok.
I have not found your reservation with your name to cancel it.
No problem, Thanks for the information.
Thank you for choosing us.