Hello.
Hello, how can I help you today?
I want to change my recent reservation. Can you help me out?
Sure, I am glad to help you.
Thank you.
May I know your good name to proceed further?
I am Susan Thomas.
Please be on hold.
Ok, take your time.
There is no reservation found on your name in our database.
That's ok. Anyways, thank you.
Thank you for opting us.