Hello.
Hello. How may I assist you at this moment?
My name is Christine Wright, I want to change my reservation as my plan to visit Boston is postponed. Can you change my reservation?
Sure, I am glad to help you with that.
Thank you.
Please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
Thank you for the information.
Thank you for approaching us.