Hi.
Hello, what can I do for you today?
I have an earlier reservation to sign a new contract for new project, due to some problem it got postponed.
OK.
Can you please help me in changing my reservation?
Sure, I can help you.
Thank you.
May I know your name to find your reservation?
My name is George Edwards.
Sorry, we did not find any reservation on your name to change.
No problem, thank you for your information.
Thanks for approaching us, have a great day.