Hi.
Hello, how may I assist you today?
I want to change my existing reservation, due to some business meeting got cancelled. Can you help me for that one?
Sure, I will help you with that. Can I know your good name to proceed further?
Sure, Mary Hill here.
Please give me a minute.
Sure.
Thanks for waiting, there is no active reservation found on your name to change.
No issues, thank you for the information.
Thank you for availing us.