Hello.
Hello. How may I assist you today?
Owing to an emergency, I need to cancel my reservation, can you please help me out?
Sure, I will help you. Please help me with your name.
Sorry, I want to change my reservation. My name is Raymond  Allen.
Nothing to worry, I will help you. Please allow me a minute.
Thank you. Sure.
Thank you. I have found your reservation details. Please let me know with your preferred travelling dates.
Ok, my travelling dates are, start on Nov 25th and arrival on 27th of November.
Please help me with your depart and arrival airport codes.
My airport codes are, OAK to LAS.
Do you need a break in between your journey?
Yes, I need a break, so I prefer a connecting flight in my journey.
Do you have any other preferences in your journey?
I don't have any other preferences.
We have a connecting flight operated by Spirit Airlines with a fare of 100 only. Shall I book the flight ticket?
Ok, that's prefect, please proceed with this airlines.
I have booked your ticket in the flight-1027.
Thank you for changing my reservation as per my request.
I am happy to help you today. Thank you for reaching us. Have a great time.