Hello.
Hello. How can I assist you?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, I am here to help you. May I know  your name please?
Thank you for accepting my request. Myself Brandon Baker.
Ok, please stand by.
Ok, I will wait.
Thank you for waiting, sorry no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us, have a good day.