Hello.
Hello, how can I guide you for today?
Unfortunately, I would like to cancel my recently done reservation due to heavy floods. Can you please help me in this?
Sure, may I know your name please?
Sure, my name is Emma Hernandez here.
Please give me a minute, I will find your existing reservation.
Sure, take your time.
Sorry, there is no reservation found under your name.
That's fine.
Thank you for reaching us.