Hi.
Hello, how can I help you today?
I want to change my recent reservation due to heavy snow fall from couple of days. Can you help me with changing my reservation?
Sure, may I know your name?
Emily Gonzalez is my name.
Sure, please wait for a while, I will check the reservation list and revert to you.
Sure.
we are sorry to inform you that, there is no reservation found with your name.
Ok, no issues.
Thank you for reaching us. Have a good day.