Hi.
Hello, how may I help you?
I want to change my recent reservation due to the sudden change in my plan. Can you help me?
Sure.
Thank you.
May I know your good name?
Gary Campbell, is my name.
Please, wait.
Ok, I will wait.
Thank you for being patience, there is no reservation found on your name.
That's ok, not an issue. Thanks for your kind information.
Thank you.