Hello.
Hello, how can I assist you?
As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?
Sure, let me know your name.
Myself Nancy Young.
Ok, please wait for a moment.
Sure, take your time.
Thanks for waiting, there is no reservation found on your name.
That's ok, thank you for checking.
Thank you for choosing us.