Hi.
Hello.
I am Steven Hill.
How can I help you now?
Owing to an emergency, I need to change my reservation. Can you please help me with that?
Sure, I am here to help you with that.
Thank you.
Please, give me a moment.
Ok.
Sorry to say that, there is no reservation found on your name in our records.
Ok, no issues. Thank you for your response.
Thank you for choosing us.