Hello.
Hello. How may I assist you now?
I just want to cancel my recent reservation, due to heavy snowfall at my destination.
Sure, I am glad to help you with that.
Thank you.
Can I know your name to check your previous reservation?
Sure, Anna Miller is my name.
Please be on hold.
Sure.
There is no reservation found on your name in our records.
That's Ok, thanks for your assistance.
Thank you for reaching us, have a great day.