Hello.
Hello. How can I help you today?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
May I know your name to check for the previous reservation?
My name is Betty Young.
Please allow me a moment.
Sure.
Betty Young, there is no reservation found under your name.
It's ok, thank you for your help.
You are welcome. Thank you for contacting us.