Hello, I am Kathleen Campbell.
Hello. How can I aid you?
I made a reservation earlier this week to give a seminar but due to weather conditions I need to change my existing reservation. Can you help me with this?
Sure, I can help you. Please wait a while.
Ok.
Thanks for being waiting. We didnt found any reservation by this name.
Ok, no problem. hanks for your information.
Thank you for opting us.