Hi.
Hello, how may I render you today?
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. So, I request you to please change it to my actual date.
Sure, we are here to help you. May I know your good name?
My name is Carolyn Baker.
Ok, please wait for a minute, I will check and let you know the reservation status.
Ok.
Sorry to say this, there is no active reservation found on your name.
No problem. Thank you.
Thank you for opting us.