Hi.
Hello, how may I aid you today from my end?
I want to book a ticket from JFK to DCA, can you help me?
Sure, I am here to help you out. Please provide me your trip dates.
My travel dates are Feb 19 and 21.
May I know your name to proceed further?
I am James Mitchell.
Do you have any requirement?
I prefer to travel in economy class.
Is there any specifications to be met?
I want to travel in normal cost.
Please allow me a moment.
Sure, I need a connecting flight.
Sorry  James Mitchell, there is no flight in your route.
No problem, thanks for checking.
Thank you for reaching us.