Hello.
Hello, how may I serve you at this moment?
I would like to change my recent reservation, will you help me with that?
Sure, we are here to help you.
Thank you for accepting my request.
May I know your name please?
Myself Gary Evans.
Ok, please be on hold.
Sure, I will wait.
Sorry, we could not find any reservation on your name.
Ok, not an issue. Thank you for your information.
Thank you for approaching us.