Hello. My name is Brenda Roberts.
Hello, how may  I serve you  at this moment?
I want to book a flight ticket from JFK to PHX. Can you please aid me for booking?
Sure, can you please let me know your depart and arrival dates?
My depart and arrival dates are Nov 18 and Nov 20.
Do you prefer any class in your journey?
I am comfortable with any class.
Please let me know your connection limit?
I need a connected flight.
Is there any more specifications?
My depart time is evening and arrival time is morning.
Sorry to inform you that, we did not find any flights matching your preferences.