Hi.
Hello, how can I help you today?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, may I know your good name?
Steven Collins here.
Please wait for a moment.
Ok.
Sorry to say that, no reservation was found with your good name.
That's ok, thank you for your help.
Thank you for reaching us.