Hi.
Hello. How can I assist you?
I am Nicole Harris, I am unable to travel at this moment because I have important meeting with my clients, so can you help me for cancelling my recent reservation?
Sure, please give me a minute.
Ok, I will wait for your reply.
Ok. Nicole, there is no reservation available on your name.
Oh! It's ok, no problem thank you for your services.
You are welcome.