Hello.
Hello, how may I support you today?
My name is Timothy Johnson and I would like cancel my recent reservation due to my personal issue.
Sure, I will help you with that. Please wait for a moment, while I check for the reservation.
Please do the needful.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No problem, thank you for the help.
Thank you for reaching us.