Hello.
Hello, how may I assist you today?
Can you please help me to cancel my reservation due to bad weather conditions at my place?
Sure, I am here to help you in cancellation.
Thank you.
May I know your good name for further checking.
Sure, my name is Scott Collins.
Please wait for a moment.
Sure.
Sorry Collins, there is no reservation found as per your name in our database.
No issues, thank you.
Thank you for reaching us with a query.