Hi.
Hello, how may I aid you today?
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you please help me out?
Sure, we are here to help you to cancel your reservation. May I know your name?
I am Catherine Phillips.
Ok, please wait.
Ok.
Thanks for your time, there was no reservation found on your name.
No issues. Thanks for your information.
Thank you for opting us.