Hello.
Hello, what can I do for you today?
I need to change my existing reservation, can you please help me?
Surely, I will help you out.
Ok.
May I know your name please?
Myself Paul Clark.
Thanks for your name, please wait.
Ok, I will be waiting.
Thank you for waiting, no reservation was found on your name to change.
That's ok, thank you for searching my details.
Thank you for availing us.