Hello.
Hello, how can I guide you for today?
Myself Patrick Hernandez. Can you please cancel my recent reservation, which I have done before to attend a business meeting.
Please give me a minute, I will check it out whether your reservation is existed or not?
Sure, get back with status of my reservation.
Sorry, there is no reservation found under your name.
It's ok, not an issue.
Thank you for contacting us.
Thank you for checking.
You are welcome.