Hello,.
Hello, how can I serve you now?
I want to cancel my recent reservation which is with the name Nancy Wilson as I am hospitalised. Please help me with cancellation.
Sure, I will help you in cancellation. Please wait for a moment, while I check for the reservation.
Ok.
Thanks for waiting. Sorry Nancy there is no any reservation on your name found in our system's data.
That's fine, thank you for the information.
Thank you for contacting us, get well soon.