Hello.
Hello, how can I aid you?
Owing to an urgency, I would like to cancel my recent reservation. Will you help me with this?
Sure, may I know your name for checking?
My name is Anna Allen.
Give me a minute.
Sure, take your own time.
Sorry, there is no active reservation found under your name.
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me. Thank you for providing information.
Thank you for reaching us.