Hello.
Hello, how can we help you?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, may I know your name to check with the status?
My name is Jacob Scott.
Please wait a moment.
Ok, I will wait.
Thank you for waiting. Regret to inform that there is no active reservation found under your name to cancel.
Anyway, thanks for the information.
Thank you for reaching us.