Hello.
Hello, how may I help you?
I need to change my recent reservation, can you help me in doing that?
Sure, I am here to help you. May I know your name?
I am Brenda Harris.
Thank you. Please wait for a while, let me check your reservation status.
Sure.
Sorry, there is no reservation found under your name in our database.
Ok, no issues. Thank you for the information.
You are most welcome.