Hello. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, we are here to help you.
Thank you.
May I know your good name?
I am Justin Garcia.
Ok, please wait for a minute.
Sure.
Thanks for waiting, there is no active reservation found on your name in the database.
No problem, thank you for the information.
Thank you for opting us.