Hello.
Hello.
I am looking to change the travel dates in the past ticket. Can you please help me in changing  the details?
Sure, please give me a moment to check your ticket status.
Ok, take your time.
May I know your name?
My name is Larry Wright.
Sorry Larry, no reservation is available by your name.
It's ok, not a problem with that one. Anyways thank you for checking the status.
Thank you for reaching us.