Hello.
Hello, how may I assist you now?
I want to cancel my recent reservation due to health issues, can you please help me with that?
Sure, I will help you with that. May I know your good name?
My name is Pamela Martin.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Not an issue, thank you.
Thank you for visiting us, we hope see you again.