Hello.
Hello. How may I guide you today?
Actually my Snooker's competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, I will help you with that.
Thank you.
May I know your name please?
Yes, I am Nancy Moore.
I am sorry to say that there is no reservation found under your name.
Ok, not an problem. Thank you for your help.
Thank you for reaching us.