Hi.
Hello, how may I help you?
I want to cancel my recent reservation. Can you help me for that ?
Sure, I am here to help you for this. May I know your name please?
Sure, Edward Thompson here.
Just a moment, let me check your reservation status in our database.
Sure.
Sorry for inconvenience, no reservation is found under your name to cancel.
No issues, thank you for the information.
Thank you very much for approaching our agency.