Hello.
Hello. How can I help you?
I want to change my reservation due to postponed of my exam, so please help me in changing.
Sure, I will help you.
Thank you.
Let me know your name to check for existing reservation?
Sure, my name is Sandra Lopez.
Please, standby.
Sure.
Thank you for waiting. I could not find any reservation on your name to proceed for modification.
Not a problem, thank you.
Thank you for availing us.