Hello.
Hello, how can I assist you for the day?
Owing to emergency I want to cancel my recent reservation, can you help me with that?
Sure, I am here to help you.
Thank you.
May, I know your good name?
I am William Clark.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your given name.
No problem, thank you for the checking.
Thank you for reaching us.