Hi, I am Virginia Brown.
Hello, how may I aid you today?
Owing to an emergency, my meeting with project manager of Microsoft got postponed. So I request you to change my existing reservation?
Sure, I will help you to change your reservation. Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name.
Ok, no worries at all. Thank you for your assistance.
Thank you for reaching us, we hope see you again.