Hello.
Hello, how can I be your helping hand today?
I want to do some changes in my existing reservation. Can you help me for that?
Sure, we are glad to help you.
Thank you.
May I know your good name please?
My name is Kevin Harris.
Ok, wait for a minute.
Sure, I will wait for your response.
Sorry to say that, no reservation was found on your name to change.
That's ok, thank you for checking.
Thank you for availing us.