Hello, I am David Hall.
Hello, how may I assist to you today?
I want to cancel my recent reservation as my planned business trip got cancelled. Please help me out with cancellation.
Sure, I am here to help you.
Thank you.
Please hold on, while I will check and get back to you.
Sure, I will.
Thanks for being patient, we found a reservation on your name.
Ok.
Shall I proceed to cancel?
Yes, please.
Your reservation has been cancelled.
Thank you so much for the help.
Thank you for reaching us, have a nice day.