Hello.
Hello, how can I assist you for the day?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I am here to help you. May, I Know your good name?
Thank you. I am Susan Robinson.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your given name.
Ok, no issues. Thanks for the information.
Thank you for reaching us.