Hello.
Hello, how may I help you today?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, I am here to help you. May I know your name please?
Thank you. Myself Emma Clark.
Please wait.
Sure.
There is a reservation found under your name, shall I cancel it?
Yes, please.
Ok, your reservation has been cancelled successfully.
Thank you for your help.
You are welcome.