Hello.
Hello, how may I be at your service today?
I am Margaret Smith. I am planning to attend music concert at IAH, can you please help me with booking a flight ticket from MSP?
Sure, I will help you in booking the ticket. May I know your travelling dates please?
Sure, I would like to take off on May 23 and return on May 25.
Do you have any other specifications?
Yes, I would like to depart during afternoon time.
May I know your connection limit?
I need  a flight with 1 connection.
According to your information, I have found a flight with single stop over in your journey with a minimum fare of 100 with flight number 1013. Shall I proceed with this flight?
Yes, please proceed with the booking.
Your booking is done.
Thank you for your help.
Most welcome.