Hello.
Hello. May I know your name?
My name is Anna Carter.
How can I serve you?
Due to my ill health condition, I couldn't make my trip to Dallas. Can you please help me by cancelling my existing reservation?
Sure, I can help you with that. Please wait a while.
Sure.
Thanks for your time. We didn't found any reservation by this name.
Ok, not an issue. May be something went wrong while booking.
Thank you for contating us.