Hi.
Hello. How can I guide you at this moment?
Owing to an emergency, I need to cancel my reservation. Can you please help me in that?
Sure, I am here to help you. Can you please provide your name to check your reservation status?
I am Samuel Brown.
Wait a moment please.
Ok.
Samuel Brown, I have found your reservation and cancelled it successfully.
Thank you.
Thank you for contacting us.