Hello.
Hello, How can I serve you?
I made a earlier reservation to attend a conference, but my conference was got cancelled. Could you please help me to cancel my reservation?
Surely, We will help you. May I know your name?
Myself Nancy Williams.
Please wait a moment, I will check the reservation status your reservation there or not.
Surely, I will wait for your positive response.
We tried lot of times to find your reservation, But unfortunately we could not found any reservation on your name.
Ok, That's not an issue. Thank you so much for your response.
Thank you for choosing us.