Hello.
Hello, how may I guide you at this moment?
Sandra Turner here. Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, we are here to help you with this changing reservation.
Thanks.
Please wait for a moment.
Ok, I will wait.
Thank you for waiting, but I am sorry to tell you that, there is no active reservation found with your name in our reservation list to change it.
Anyway, thanks for the information.
You are most welcome, thank you for reaching our agency.