Hello.
Hello, how can I guide you for today?
I want to cancel my reservation due to sudden change in my trip, can you assist me?
I will help you with that. May I know your name?
Amanda Edwards.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
No problem, thank you for searching.
Thank you for contacting us, have a nice day.