Hi.
Hello, how can I amend you now?
Can you please help me in changing my existing reservation?
Sure, we are glad to serve you.
Thank you.
Before proceeding further may I know your name?
Gary Rodriguez here.
Ok, please wait a moment.
Sure.
We found your reservation, can you please assist me with journey dates?
My trip dates are 02/04 - 02/06.
Do you like to go with a connecting or direct flight?
I need a single connecting flight.
May I know your new airport codes?
My airport codes are JFK - MSP.
Is there any other specifications required for your journey?
No.
Ok, please wait a while.
Sure.
I regret to inform you that we haven't found any flights based on your new specifications.
No issues, thank you.
Thanks for approaching us.