Hi.
Hello. How can I aid you today?
I want to cancel my flight reservation, can you please help me?
Ok, I will help you with that.
Thank you.
Could you send me your good name?
My name is Shirley Nelson.
Ok, wait for a minute.
Sure.
Sorry to inform that. there is no reservation found on your name in our records.
Sad to hear that. Anyway, thank you.
Thank you for opting us.