Hi.
Hello. What can I do for you today?
Could you please help me to cancel my recent reservation due to sudden demise of my great grand mother?
Sure, I am here to help you.
Thank you.
Can you please provide your good name?
I am Donna Gonzalez.
Ok, please wait for few minutes.
Sure.
There is no recent reservation found on your name in our records.
Ok, not an issue.
Thank you for reaching us.