Hello.
Hello. How may I aid you?
I am Robert Thomas, want to alter my recent reservation due to sudden changes in my plan. Please help me out with that.
Sure, I am glad to help you.
Thanks.
Please be on a hold.
Ok.
Sorry to inform you that, there are no reservation found on your name.
It's ok, thank you for your help.
Thank you for choosing us, have a nice day.