Hi.
Hello, how may I aid you?
Owing an emergence, I want to change my existing my existing reservation.
Sure, I will help you. May I know your name please?
My name is Kimberly Wright.
Please be on hold.
ok.
We found a reservation in your name. Can I have your journey details?
Ok. My travel dates are 05/02 and 05/04. Airport codes are PHL-AUS.
We found a flight in an airline UA of number 1006 having a single connection. Shall I reserve?
You can proceed.
Your flight ticket is booked. Thanks for your approach.