Hi.  I need to book a ticket from Oakland to New York.  Could you help me with that?
Oh sure. I can help you with that. Would it be a one-way trip or a round trip?
Round trip.
Okay. Under what name would the reservation be?
It's going to be under my name, Shirley Hill.
Thank you. Can you please confirm the airport codes please?
Sure.  I plan to depart from OAK and travel to JFK.
Great. What dates would you like me to look for?
13 - 15 Nov.
Just a moment. I'll look for a flight. I found one available seat for you in JetBlue economy class costing you 100. Is this good?
That would work.
Great. I'll confirm it then. You will receive you confirmation number in few minutes. Is there anything else you would like me to check?
No thank you.  That was all I needed.
Ok. Thank you. Hope you have a good day ahead.