Hello, Michael Smith here.
Hello Smith. How can I help you at this moment?
I got to know that the service of UA airline is not good, so I want to cancel my recent reservation.
Ok, I will help you to cancel.
Thank you.
Smith, I did not find any reservation with your name.
That's really sad. Ok, thank you for your information.
Anything else to help you.
No, If I want any help I will get back to you.
Ok, thank you for reaching us.
Thank you for your service.
Have a good day.