Hello.
Hello. How may I assist you today?
I need to cancel my reservation which I have done to participate in dance event but unfortunately dance event got cancelled, can you please help me with cancelling reservation?
Sure, I will help you with that.
Thanks.
Could you please provide your name to check your previous reservation status?
Sure, my name is Timothy Campbell.
Ok Timothy, please hold on to check.
Ok.
We regret that, there is no reservation found with your name in our records.
It's ok no problem, Thank you for your information.
Thank you for approaching us, have a great day.