Hello, I am Samantha KIng.
Hello Samantha king. How can I assist you today?
Due, to snow storms, I want to change my existing reservation. Can you help me.
Sure. Wait for a while I will check and revert you back.
Sure.
Thanks for being patience.
Ok.
Unfortunately, We could not find any reservation with your name.
Ok. no problem.
Thank you for reaching us.