Hi.
Hello, how may I assist you?
My name is Christine Carter. As I am planning to attend a seminar got postponed. So, I want to change my existing reservation. Can you help me with change reservation?
Sure, please wait a moment, I will check and get back you.
Sure.
Thanks for waiting, there is no reservation on your name.
Ok, no problem.
Thanks for choosing us.
Thank you for the response.
Have a good day.