Hello.
Hello, how can I aid you?
I would like to change my existing reservation, as my planned trip with my friends got postponed. Can you please help me out?
Sure, I can help you with that. May I know your good name please?
Thank you for considering my request. My name is David Thomas.
Ok, please wait for a while.
Sure, I will wait for your response.
David Thomas, there is no active reservation found under your name to do changes in that.
Ok, not a problem. Thank you for the information.
Thank you for choosing us, have a nice day.