Hello.
Hello, how can I aid you?
Can you please help me to change my existing reservation?
Sure, I am here to help you with your concern. May I know your name to check with the reservation status?
My name is Jeffrey Wilson.
Please wait a moment.
Sure.
Thank you for waiting. Jeffrey Wilson, sorry there is no active reservation found under your name to amend.
Ok, thanks for your information.
Thank you for reaching us.