Hello.
Hello, welcome to our agency.
Do you provide ticket cancellation services?
Yes, we do. How can I assist you?
The event which I am planning to attend has been cancelled. Can you please cancel my reservation?
Sure, I will help you. May I know your name please to check the status of the reservation?
Well, my name is Lisa Gonzalez.
Lisa, there is no reservation found with your details.
Oh! I guess there is a server issue while booking the ticket. Anyways, thank you for the information.
Do you require any assistance from us?
No, thank you for your service.
Thank you for contacting our agency, have a good day.