Hi.
Hello. How can I assist you today?
Can you please cancel my recent reservation? As my music concert has been cancelled due to some issues.
Sure, may I know your name to check for the previous reservation?
Sure, I had booked the ticket with the name Patricia Moore.
Please allow me a moment.
Ok, carry on.
There is no reservation found under your name in our data base.
Oh! May be my assistant didn't do the reservation perfectly, anyways thank you for your time.
Thank you for contacting us.