Hello.
Hello. How may I assist you?
I have reserved a ticket with your service last month, to participate in a Technical symposium but suddenly that event got cancelled. Can you please help me to cancel my recent reservation?
Yes, I can help you in that. Can I know your name for cancelling purpose?
Sure, I am James Lee.
Sorry to inform you that there is no reservation found on your name.
Ok, not an issue. Thank you for your information.
Most welcome.