Hello,.
Hello, how may I oblige you today?
I would like to cancel my reservation, As I need to visit some other place on the same day of my journey. Can you help me out?
Sure, we are gleeful to help you for cancellation.
Thank you.
May I know your name to check your details in our database?
Anna Johnson, is my name.
Please wait for a while, to check the present status of your earlier reservation and let you know.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem. Thanks for your response.
Thank you for reaching us. Have a blissful day!.