Hello.
Hello, how may I assist for you?
I want to cancel my recent reservation due to postpone of my football match due to heavy rainfall. Can you help me with that?
Sure, we are here to help you.
Thank you.
May I know your good name please?
I am Nancy Taylor.
OK, please wait for a while.
Sure.
Thanks for waiting. There is no reservation found with your name.
No problem. Thank you.
Thank you for reaching us, have a good day?