Hello.
Hello. How may I assist you?
I want to change my reservation, can you help me with that?
Sure, I am here to help you with that, can I know your good name to proceed further?
Anthony Perez here.
I found your reservation, may I know your trip dates?
My travelling dates are from Apr 14-16.
To proceed further I need your source and destination codes.
My source code is PHX and destination code is OAK.
 Do you have any class preference?
No.
Are there any more preferences that you want to avail?
I would be comfortable with single stop over.
I got a connecting flight-1024 in economy class. Shall I proceed?
You can proceed with booking.
Ok, booking is done on Southwest airlines.
Thank you for the help.
Thanks for choosing us.