Hello.
Hello, how can I aid you for the day?
Due to an emergency meting, I want to cancel my reservation. Can you help me out with it?
Sure, we are here to help you.
Thank you.
Please provide your name to check the reservation status?
OK. Brian Thomas is here.
Ok, please wait a moment.
OK.
Sorry Thomas, there is no active reservation found on your name.
No problem, thank you for the information.
Thank you for choosing us.