Hello.
Hello. How may I aid you?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, I am here to help you.
Thank you.
May I know your name to check your previous reservation status?
Myself Amy Hernandez.
Ok, please give me a moment.
Sure.
Sorry, there is no reservation found on your name in our records.
It's ok, thank you for your help.
Thank you for reaching us.