Hi.
Hello, how can I support you at this moment?
Owing to an emergency business meeting, I need to stay back in my place. Can you please help me in cancelling the reservation?
Sure, may I know on which name the ticket has been reserved?
I am Stephanie Perez.
OK, please wait a moment.
Ok.
Sorry, to say that there is no reservation found on your name.
Ok, no issues. Thank you for your quick response.
Thank you for choosing us.