Hi.
Hello, how may I help you?
Due to health issues, I want to cancel my recent reservation. Can you help me with it?
Sure, I am here to help you. May I know on which name the ticket has been reserved?
The ticket has been reserved on the name William Martinez.
Ok, give me some time please I will get back to you.
Sure.
Thank you, sorry no reservation with your name.
Ok, no issues. Thanks for the help.
Thank you for reaching us, have a n ice day.