Hello.
Hello, how can I help you?
I want to cancel my reservation, can you please help me to cancel my reservation?
Sure, we are here to help you.
Thank you.
On whose name, the reservation has been made earlier?
My name is Andrew Carter.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
Ok, not a problem. Thank you for informing me.
Thank you for reaching us.