Hi.
Hello. May I know your sweet name?
Myself Stephanie Walker.
Walker, what can I do for you today?
Due to bad weather, I want to cancel my recent reservation. Can you help me?
Ok fine, I am here to help you. Please wait for a minute.
Ok.
Thanks for your patience. There is no reservation found on this name, do you want to make a new booking from us?
Thank you for your time.
It's my pleasure, have a great day.