Hi. My name is Emily Scott.
Hello, welcome to our international travelling agency. Emily, how may I assist you?
 My cousin had meet with an minor accident, so I want to meet him, so could you please book a ticket from IAD to EWR?
Sure, could you please mention your dates of travel?
I am planning to travel on 01/14 to 01/16.
Please wait for a mean while and get back to you.
Ok.
Sorry Scott, there is no flight is available as per your travelling details.
That's alright. No problem. Thank you so much.
Thank you for your information.