Hello.
Hello. How can I assist you?
Can you please help me in cancelling my recent reservation? As I'm planning to quit my trip due to health issues.
Ok, I will help you with that. Please can I know your name to check?
Sure, my name is Gary Carter.
Thank you for waiting, I am sorry to say as per your request I can not proceed. As there is not reservation by your name.
Oh! That's ok, thank you for giving the information.
Thank you for choosing our agency and availing our service.