Hi.
Hello, what I can do for you?
Could you please help me to cancel my recent reservation as my trip got cancelled?
Sure, I am here to help you with it.
Thank you, please check the reservation by the name  Kimberly Carter.
To find your current reservation status I need your name, can you please share it?
I am Kimberly Carter.
Thank you, please wait.
Sure.
There is no reservation found on your name to cancel.
Ok, not an issue. Thank you.
Thank you.