HI.
Hello. How can I aid you at this moment?
I want to change my reservation due to health problem, can you help me?
Sure, I will help you with that. May I know your name for further process?
Thank you. Myself Patricia Davis.
Ok, please hold on a moment, I will check your previous reservation status.
Sure.
There is no previous reservation available in your name.
No problem, thanks for checking.
Thank you for reaching us, have a good day.