Hi.
Hello, how can I help you today?
I just want to cancel my recent reservation due to sudden demise of my grand father. Can you help me?
Sure, may I know your name please?
Pamela Adams is my name.
Ok, please wait for a moment, I will check and get back to you.
OK.
Sorry, there was no reservation found with your name.
Ok, no issues with that. Leave it. Thanks for the response.
Thank you for opting us.