Hi,.
Hello. How can I help you today?
I want to cancel my reservation, can you help me with that?
Sure, I am gleeful to help you to cancel your reservation.
Thank you.
May I know your name?
Sure, I am Kathleen Lopez.
Sorry, no reservation found on your name to cancel your reservation.
Ok, no issues. Thank you for sharing the information.
Thank you for opting us, have a great day.