Hello.
Hello. How may I assist you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, may I know your name?
My reservation was done under the name Steven Young.
Please wait a moment.
Sure, take your time.
Sorry, there are no active reservations on your name to cancel.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching our service.