Hi. I am Virginia Wilson.
Hello, how may I help you today?
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation,. Can you help me?
Sure, I will help you. Please wait for some time.
Ok.
Thanks for waiting, there is no reservation found on your name.
That's fine. Thank you.
Thank you for choosing us.