Hello.
Hello. How can I assist you for today?
Sharon Collins here.
Ok.
Due to heavy wind, I want to cancel my recent reservation. Can you help me out?
Sure, I will help you with that. Please wait for a while.I will check your reservation.
 Ok.
Sorry Sharon, no reservation found on your name.
That's not a big deal.
Thank you for choosing us, have a nice day.
Thank you for your support.
You are welcome.