Hello.
Hello, how may I aid you?
I would like to cancel my recent reservation because my trip dates are got postponed, can you help me?
Sure, we will be happy to serve you.
Thank you.
Before proceeding to cancel your previous flight reservation. Can I know your name?
I am Janet Campbell.
Ok, please wait a moment.
Sure.
Sorry, we haven't found any previous reservation based on you name.
That's ok, thank you for checking.
Thanks for reaching us.