Hello.
Hello, how can I assist you today?
I am Patrick Walker. I want to change my existing reservation due to postpone of my exam dates. Can you please help me with this?
Sure, I am here to help you.
Thank you.
Please wait for a few minutes.
Sure.
Thanks for your time, no reservation was found on your name to change.
No problem, thanks for your information.
Thank you for choosing us.