Hello.
Hello. How may I help you at this minute?
Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you help me in amending the reservation?
Sure, I am here to help you with that.
Thank you.
Could you provide me your name?
Sure, the ticket has been reserved on the name Cynthia Garcia.
Please wait for a minute, so that I will check the reservation status.
Sure, I will wait for your response.
We are sorry to inform you that, there is no reservation found on your name in our records.
That's ok, no problem. Thank you for the information.
Thank you for reaching us.