Hi.
Hello.
I am Nicholas Parker.
How can I assist you today?
Can you please search a flight ticket from ORD to AUS?
Sure, will you mention your travelling dates please?
My travelling dates are 05/11 and 05/13.
Please give me a moment.
Ok, sure.
Thanks for waiting, there is a  flight with price 100 and the connections 1 is available. Shall I confirm your ticket?
Ok, please proceed.
Your ticket is booked. The flight number is 1016 and the airline is Southwest. Thanks for reaching us, have a great day.