Hello, I am Anna King.
Hello, how can I assist you?
As I am not issued with leave during my journey schedule, so I want to cancel my reservation. Can you please do it for me?
Sure, please standby.
Ok.
I will check the reservation on your name and get back to you. We found a reservation on your name, can I proceed for cancellation?
Yes, please.
Ok. Your reservation has been cancelled.
Thank you for the response.
Thank you for reaching us.