Hello, I am Mary Allen.
Hello, how may I serve you now?
Can you please be my helping hand in changing my reservation as the meeting which I have to attend got postponed due to bad weather?
Sure, I will help you with that.
Thank you.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name.
It's ok, thank you for your information.
Thank you for visiting us.