Hello.
Hello.
I am Karen Edwards.
Ok Karen, how can I assist you at this moment?
I want to cancel my recent reservation, as my health is not good to travel.
Sure Karen, I will help you with that.
Thank you.
Please wait a moment to check your reservation status.
Sure.
Sorry Karen Edwards, no reservation has found under your name to cancel.
Ok, no problem. Thank you.
Thank you for choosing us, have a good day.