Hello.
Hello.
I am Nicole Thompson.
How can I assist you now?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure Nicole Thompson, I will help you with that.
Thank you.
Please wait a moment to check your reservation status.
Sure, take your time.
Sorry Nicole Thompson, no reservation has found under your name to change.
That's ok, thank you for your information.
Thank you for choosing us, have a good day.