Hello.
Hello, how can I assist you today?
I would like to change my existing reservation due to some issues. Can you help me in that?
Sure, I will help you with that. May I know your good name?
Sure, the previous reservation has been done on the name Robert Thompson.
Please hold for a moment, while I search for your reservation.
Sure, I will wait for your response.
Thank you for waiting, I found your reservation in our system data. Please share me your airport codes?
Sure, my airport codes are MSP to LGA.
Please mention your planned journey dates?
My planned travel dates are Jan 10 and Jan 12.
May I know your connection limit?
Sure, please look for a flight which is having a break in between the journey.
Ok, do you have any depart and return flight timing?
No.
Do you have any other requirement?
No.
Please wait for a moment.
Sure. take your time.
Thank you for waiting, I found a connecting 1020 of airline Delta, fare is 200 and class is economy. Shall I proceed with booking?
The intent which you provided is suitable to my credentials, please proceed in booking.
Your flight ticket has been booked.
Thank you for amending the reservation and for your expeditious service.
Thank you for reaching us.