Hello.
Hello.
I am Mark Williams.
How may I guide you?
I want to cancel my recent reservation, due to some health issue. Can you please help me out?
Mark Williams, I am here to help you for this. Let me check your reservation status in our records?
Sure, I will wait for your information.
Sorry to intimate you, no reservation is found with your criteria.
That's ok, thank you for checking.
Thank you very much for approaching our agency.