Hello,.
Hello, how can I help you?
Owing to a emergency my boarding meeting was cancelled. I want to cancel my recent reservation. Will you be my helping hand in cancelling my ticket?
Sure, may I know your name please?
The ticket was reserved with my name Helen Martin.
Ok, please wait for a moment.
Sure.
Thanks for waiting. Sorry, no reservation found with your name.
Ok, no problem. Thank you for your service.
Thanks for choosing us.