Hello.
Hello, how may I help you today?
 I want to visit Washington to meet my cousins.
Sure, may I know your journey details please? Can I have your name please?
 I will depart on 12/12 and arrive bck on 12/14. I am Margaret Gonzalez.
Ok, could you help me with your airport codes please?
I will fly from NY- EWR to DC-DCA.
Ok, hold on i will be back.
Ok.
Thanks for waiting, flight: 1008, airline: Southwest, price: 100 with single connection. Shall I proceed?
you can proceed.
Ok, your ticket has been confirmed.