Hi. I am Lisa Young.
Hello Lisa Young. Please let me know how best I can serve you today?
I want to cancel my recent reservation as my trip got cancelled. Please help me out.
Sure, I am Perky to help you.
Thank you.
Please hold for a moment, I will check your name in our database and revert to you.
Ok.
Sorry Lisa Young, there is no active reservation found on your name.
That's fine thank you.
Thank you for communicating with us.