Hello.
Hello. How may I help you today?
Due to inconvenience of  my work, I want to change my reservation. Can you please help me for that?
Sure, I am here to help you with that.
Thanks.
May I know your name?
My name is Ashley Perez.
Ok, wait for a minute.
Ok.
Sorry to say that, there is no reservation found on your name in our database.
Anyway, thanks for the information.
Thank you for approaching us.