Hello, I am Jeffrey Johnson.
Hello, how may I aid you today?
Due to earthquake disaster happened in the place where I wanted to visit, I want to cancel my recent reservation. Can you please help me with it?
Sure, we are happy to help you. Please wait for a while, I will check the reservation on your name and revert you.
Ok.
I have checked all the reservation list but I can not find your name in the list.
Ok, not a problem. Thanks for your information.
Thanks for reaching us.