Hello.
Hello, how can I guide you for today?
I want to change my reservation, can you help me with that?
I am here to help you about that. Can you please provide your name in checking the reservation status with your name?
Sure, Elizabeth Davis here.
Please wait for a while to check in our booking list.
Sure.
Sorry Elizabeth Davis, there is no active reservation with your name in our booking list.
No problem, thank you for the information.
You are welcome, thank you for reaching us.