Hello.
Hello, how may I assist you?
Kimberly Collins here. I need to attend a cultural festival in New York city so please help me with flight ticket booking from Phoenix.
Sure, may I know your source and destination airport code?
Sure, I would like to travel from PHX to EWR.
Sure, may I know your travel dates?
Sure, I have planned my travel dates as 01/19 and 01/21.
Do you prefer economy or business class?
No, I am not sure about any class. I am ok with any class so you can go with any class for me.
I am sorry to say that there is no flight on your details.
I am ok with any flight except direct flight so why can not you check once again for me?
Ok, please wait a moment, I will check again.
Thank you, I will wait for your response.
Sorry Kimberly Collins, there is no flight on your route.
Oh! It is sad to hear. I have to reach another agency this time to go New York city. Anyway, thank you for your time.
Thank you.