Hello.
Hello. How can I aid you?
I want to cancel my recent reservation due to some health issue. Can you help me?
Sure, I am very glad to help you in cancelling your reservation.
Thank you.
Please allow me a moment.
Sure.
May I know your name as I need to check your reservation status in our records to cancel it.
Yes, I am Laura Walker here.
Thank you. Sorry Laura, there is no reservation have been found under your name in our database to cancel it.
Ok, not a problem.
Thank you for reaching us. Have a great day.