Hello.
Hello.
I am Nicole Collins.
How may I help you now?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Sure, I will help you with that.
Thank you for accepting my request.
Please wait a moment to check your previous reservation.
Ok, take your time.
We regret to inform you that there is no reservation found on your name in our records.
That's ok, thank you for checking.
Thank you for reaching us, have a great day.