Hello.
Hello, how can I help you today?
I am planning to change my reservation as I am leaving for delegates meet, can you please help me out?
Sure, can I have your name please?
Check the reservation on the name Mark Davis.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation on your given name.
Ok no problem, thank you for your services.
Thank you for reaching us.