Hi.
Hello. How may I assist you today?
I need to cancel my reservation as my match got cancelled. Can you help me?
Sure, I will help you. Please help me with your name.
I am Margaret Thompson.
Please allow me a minute.
Sure.
Margaret Thompson, I am really sorry to inform you that there is no booking found on your name to cancel.
Ok fine, thanks for your response.
Thank you for reaching us. Have a great time.