Hello.
Hello. How may I help you?
My name is Edward Young. I would like to change my reservation, could you help me in modifying my existing reservation?
Please wait a moment.
Sure.
Reservation found. Let me know your travelling codes?
My codes are from PHL to BOS.
Can I know your travelling dates?
My preferable dates are from 09/10 to 09/13.
Sorry, no flights found for your requested dates.
That's ok. Thank you for your time.
Thanks.