Hi,.
Hello, how can I provide assistance to you?
I made an reservation earlier with the name Gregory Martinez, can you help me to cancel my reservation? As my planned trip got cancelled.
Sure, I will help you.
Thank you.
Please wait for a while, I will check your reservation.
Sure.
Thank you for your time, there is no reservation found on your name.
Ok, may be I have done a wrong booking, thank you anyways.
Thank you for approaching us.