Hello.
Hello. How may I help you?
Can you please assist me in changing my recent ticket details? Because my travel dates are wrongly printed.
Sure, I am here to help you.
Thank you.
Can you please tell  me your name to check the ticket status?
My name is Jack Green.
Ok, please wait a minute.
Sure.
Sorry, there is no reservation found with the name you have given.
It's ok, thank you for checking.
Most welcome. Thank you for choosing us.