Hi.
Hello, how can I help you?
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
Yes, I am here to help you. May I know your name please?
Sure, my name is Gary Hall.
Ok, please wait a minute.
Sure.
Thank you for your time, sorry no reservation found on your name.
That's ok, thank you for giving the information anyways.
Thank you for reaching us, have a nice day.