Hello. i am Catherine Jones.
Hello, how can I support you?
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
Sure, we are here to help you. Please give me a minute, I will check the reservation on your name and revert to you.
Ok.
Thank you for your time. We are sorry to inform you that we did not find any reservation on your name.
Ok, no issues. Thank you for your service.
Thank you for availing us.