Hello. I am Edward Thompson. I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
Sure, I will help you with the change of flight reservation. Wait for a moment please.
Ok, take your time.
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
That's ok. Anyways, thank you for your help.
Thank you.