Hello. I am George Taylor.
Hello, how may I help you?
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
Sure, I am glad to help you. Taylor, there is no active reservation with your name to change further.
That's ok. Not an issue. Anyways, thank you for your help.
Thank you for opting us, have a great day.