Hello.
Hello. How can I assist you?
My mother want to meet her friend in Phoenix, can you please help me to book her ticket from CLT to PHX?
May I know your travel dates please?
Sure, she will depart on 10/30 and return from PHX on 11/01.
There is no flight available on your preferred dates.
That's fine, thank you for the information.
May I know your name please?
Yes, my mother's name is Mary Parker.
Thanks for reaching us.