Hi.
Hello. How can I assist you?
I need to change my existing reservation as my exams got postponed some technical issues, Can you please help me with that?
Please share your name.
Sure, Laura Gonzalez here.
Please wait a while, I will check and inform you.
Sure, I will wait for your response.
Sorry to say, there is no reservation on your name in our database.
Ok, no problem. Thanks for your information.
Thank you for opting us.