Hello.
Hello, how can I help you today?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, I will help you. May I know your good name?
Thank you. Myself Sandra Parker.
Please give me a minute.
Sure.
Thanks for being patient, there is no active reservation found on your name.
It's ok, thank you for your help.
Thank you for approaching us, have a nice day.