Hi.
Hello, how may I assist you?
I want to change my existing reservation which is done recently due to some problems, can you please help me?
Sure, we are here to help you.
Thank you.
May I know your good name?
Sure, my name is John Garcia.
Ok, please wait for a while.
Sure, take your time.
Thanks for waiting, we did not found any active reservation on your name.
Ok, not an issue.
Thank you for availing us.
Thank you for your service.
Most welcome.