Hello, my name is Sandra Lewis.
Hello Sandra Lewis. How may I help you?
I want to book a flight ticket from IL-ORD to DC-DCA for celebrating my birthday.
Ok, please provide your scheduled dates?
My departure day is 12/18, return day is 12/20.
Ok, please hold on.
Ok.
Thank you for holding on. Good to inform you that we found a flight on your scheduled dates. Do you need any connection?
I want one connection.
Delta airline has 1 connection with the fare 100. Shall I proceed?
May I know the flight number?
Sure, the flight number is 1002.
You can proceed to booking.
Ok, your booking has been confirmed.
Thanks for your service.
Thank you for connecting with us. Have a safe journey.