Hello.
Hello.
Due to an emergency, I would like to cancel my trip to Dallas. Can you please help me by cancelling the recent reservation?
Sure, I am glad to help you. May I know your name for further proceedings?
My previous reservation has done with my name Christine Williams.
Please hold on for a while, let me check your ticket status in our website.
Sure, take your own time.
Sorry Williams, no reservation is found by your name.
Ok, not an issue. May be something went wrong while booking the ticket.
Thank you for contacting us.