Hello.
Hello.
Is this flight ticket booking agency?
Yes, welcome to our agency. How can I assist you today?
Due to sudden change in my business meeting to another date, I would like to cancel my reservation. Can you please help me out?
Sure, I will definitely help you with that.
Thank you.
Will you please provide your name for checking the reservation?
Please check the reservation under the name of Kimberly Hill.
Please give me a moment.
Sure, take your time.
Thank you for waiting.
No problem.
Unfortunately, there is no reservation found your name.
Oh, I think my cousin have cancelled my reservation. Anyways, thank you for the information.
Welcome, have a great day.