Hello.
Hello. Can you please let me know how may I help you today?
I am facing an issue in my office due to some important meeting that is going to be held, so I would like to change my previous flight ticket reservation, can you please help me in changing?
Sure, I am glad to help you with the changing the ticket details.
Thank you.
Can you please tell me your good name to check your ticket status?
Sure, the previous reservation is done under the name of Mary Martinez.
Ok, please be on hold for a minute while I am checking.
Sure.
I am really sorry to inform you, when I am checking your ticket status, there is no reservation found with your name.
Ok, no problem. Anyway's thank you for your information.
You are welcome. Thank you for choosing our travel agency.