Hello, I am Melissa Phillips.
Hello, how may I assist you today?
As my schedule of attending an press meet got cancelled. Can you please help me in cancelling my existing reservation?
Please wait for a while, I will check our date base and get you back.
Sure.
Thank you for your time. I regret that there is no reservation found on your name.
Ok, Thank you for your information.
Thank you for making us to serve you.