Hi.
Hello.
Laura Lee here.
Lee, how may I aid you today?
Can you please help me in cancelling my recent booking? As I'm feeling sick.
Sure, I will help you with that, please hold on for a moment to check your reservation status.
Ok.
Laura, I found your reservation can I cancel it?
Yes, please.
I cancelled your reservation successfully.
Thank you so much.
It's my pleasure.