Hello, myself Kevin Martinez.
Hello. Kevin, how can I render you today?
I want to cancel my recent reservation, can you please help me out?
Sure, I am here to help you out. Hold on for a moment. Let me check.
Thanks, I will wait for your response.
Sorry Kevin, there are no flights reserved on your given name.
It's ok, thank you for the information.
Welcome, thank you for choosing us. Have a great day.