Hi.
Hello.
Lisa Johnson here.
How may I oblige you today?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
Sure, I am here to help you. Please wait for some time.
Ok.
Sorry, there is no reservation matching with your name in our portal to make changes further.
That's ok, thank you for your help.
Thank you for reaching us, have a good day.