Hello.
Hello, how may I help you today?
Actually my Snooker's competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, I am glad to help you.
Thank you.
May I know your good name?
Yes, I am Ronald Lewis.
Please be on hold.
Sure, I will.
There is no reservation found on your name in our database.
Ok, not an issue. Thank you for your information.
Thank you for availing us.