Hi.
Hello, how can I assist you for the day?
I made a reservation earlier to visit museum of fine arts. Due to an emergency health issue I want to change my existing reservation. Can you please help me with this?
Sure, I am here to help you.
Thank you.
May I know your good name?
My name is Kenneth Evans.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your given name.
Not an issue, thank you for the information.
Thank you for reaching us.