Hello.
Hello, how can I assist you for the day?
Could you please change my existing reservation due to my health issue?
Sure, we are glad to assist you. I need your name to check with the reservation.
My name is Paul Harris.
Can you please wait for a while, I will check and revert to you.
Sure.
Thank you for waiting. We hardly tried to find your reservation but, no reservation has been found with your name.
No problem, thank you for the information.
Thank you for reaching us. Have a good day.