Hello.
Hello. What kind of help you are expecting from our agency?
Can you help me to cancel the reservation which I had done a week ago?
Yes, I can help you with the ticket cancellation. Can you please mention your full name to check your ticket status?
Ok, please check for the name Margaret Hill.
Ok, please give me a minute.
Ok, take your own time.
Sorry for the inconvenience, there is no active reservation found with your name in our portal to cancel the ticket.
That is ok, thank you for assisting me.
My pleasure to assist you, thank you for reaching us.