Hello.
Hello, How can I aid you today?
I need to cancel my recent reservation due to heavy rainfall in our city. Can you please help me in cancellation?
Sure, may I know your good name?
My name is Carolyn Thompson.
Ok, please wait a while.
Sure, I will wait.
Thanks for waiting, we did not find reservation on your name.
No problem, thank you.
Thank you for choosing us.