Hello.
Hello, how can I serve you?
I am Patrick Thomas, as my tour with my friends has been postponed because of my job.
Ok.
Help me in changing my reservation.
Sure, I will help you. Please wait for a while, I will check the reservation with your name.
Sure.
Thank you for your patience. We found that, there is no reservation available with your name.
No issues, thank you for your help.
Thank you for approaching us.