Hi.
Hello, how may I help you today?
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you help me in change an existing reservation?
Sure, I will modify your reservation. May I know you name?
I am Carol Williams.
Give me a minute, let me check and revert to you.
Ok.
Sorry Carol, there was no reservation on your name in our database.
OK.
Thank you for approaching us.