Hello.
Hello, how best can I guide you from my end?
Can you please help me in changing my reservation, as my exams got cancelled?
Sure, we can help with that.
Thank you.
Please provide your good name, I will check the reservation list and revert to you.
Reservation has been done under the name, Paul Mitchell.
Thank you for providing your good name, there is no active reservation found with the name.
Ok, no issues. Anyway thank you for checking out.
Thank you for availing our services.