Hi.
Hello, how can I assist you today?
I am Patricia Johnson. I have to book a flight ticket  that I am unable to do, could you please help me in booking flight ticket on dates 01/11 and 01/13?
Sure, may I know your source and destination codes?
   My airport codes are AUS and DCA.
Do you need a halt in between your journey?
Yes, I need a halt.
Please wait for a moment.
Ok.
We found an airline: UA, flight number: 1003 and price is 100 with one connection.
Please proceed with booking.
Your flight ticket has been reserved.
Thank you.
Thank you for reaching us.