Hello.
Hello, how can I help you?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, we are happy to help you. Please let me know your good name to proceed further.
I am Dorothy Roberts.
Sorry, there is no active reservation on your name in our records.
No problem, thanks for the information.
Thank you for contacting us.