Hello. I am Emma Scott.
Hello, how may I assist you today?
I am planning to attend music concert at AUS, can you please help me with booking a flight ticket from JFK?
Sure, can you confirm your planned trip dates?
Sure, I would like to take off on Apr 26 and return on Apr 28.
Do you have any another specifications on this journey?
I need a direct flight.
Sorry, no flights available on your required dates.
Ok, no issues. Thank you for checking.
Welcome, thank you for reaching.