Hello. I am Pamela Moore.
Hello. How may I support you today?
I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
Sure, I'll help you in cancellation.
Thank you.
Please wait a moment I will check the reservation list.
Sure.
I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
Ok no problem, thank you for your services.
Thank you for approaching us.