Hello.
Hello. How may I assist you?
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
Sure, I am here to help you out. May I know your name please?
My name is Sarah Carter.
Wait a moment please.
Sure, take your time.
Sarah Carter, we haven't found any reservation under your name in our database.
Ok, no issues. Thank you for your information.
Thank you for choosing us.