Hi. I am Sharon Anderson.
Hello, Sharon Anderson, how can I support you today?
I made a reservation earlier to attend meeting. Unfortunately meeting got cancelled so, I want to cancel my reservation.
Sure, we are glad to help you. Please hold on a minute.
OK.
Thank you for waiting, we are sorry to notify you that we did not find any reservation based on your name.
Ok, not a problem. Thanks for your response.
Thanks for reaching our service, have a pleasant day.