Hello.
Hello, how can I help you?
I want to change my reservation due to some health issues, so please help me in changing.
Sure, we are here to help you. On whose name, the reservation has been made?
Please check the reservation on the name of Paul Jones.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
No issues, thank you.
Thank you for choosing us.