Hello.
Hello, how may I aid you today?
I would like to cancel my reservation due to sudden health issues, can you please help me out with that?
Sure, we are here to help you.
Thank you for accepting my request.
May I know your good name please?
I have reserved it on the name of Jacob Phillips.
Please wait a minute.
Sure, take your time.
Sorry, there is no reservation found on your name to cancel.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for availing us.