In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[Q]: customer: Hi. 
 agent: Hello, how may I aid you? 
 customer: Joseph Garcia here. I would like to spend some more days with my family, so please help me in changing my existing reservation. 
 agent: Sure, I am here to help you out. Please allow me a moment. 
 customer: Ok. 
 agent: Sorry  Joseph Garcia, there is no active reservation on your name in our database. 
 customer: That's ok, thank you for your help. 
 agent: Thank you for reaching us.
[A]: no_reservation


[Q]: customer: Hello, I am Deborah Clark. 
 agent: Hello, how can I help you today? 
 customer: I would like to travel from LGA to attend my business meeting. Could you please help me to book a ticket to SEA? 
 agent: Sure, please share your planned trip dates? 
 customer: My travelling dates will be on 07/12 to 07/14. 
 agent: Ok, any other requirements to be met? 
 customer: I need a connecting flight. 
 agent: Ok, please wait for a while. 
 customer: Ok. 
 agent: Thanks for waiting, we found a direct flight, shall I proceed? 
 customer: No, do not proceed. Thank you for your information. 
 agent: Ok, no issues. Thank you for reaching us.
[A]: no_flight


[Q]: customer: Hi, Richard White here. 
 agent: Hello, how may I assist you? 
 customer: I want to cancel my reservation due to my sudden health problem. Please help. 
 agent: White, no reservation found with your name. 
 customer: No problem. Thanks for your information. 
 agent: Thank you, have a nice day.
[A]:
no_reservation