Hello,. I am Janet Parker.
Hello, how may I assist you?
I made a earlier reservation to attend my friend marriage, due to sudden demise of my grand father, I can't attend to marriage. Can you please cancel my reservation?
Sure, I will help you.
Thank you.
Please wait a moment I will check the reservation states and let me inform you.
Sure.
Sorry to say that there is no active reservation on your name.
Ok, not an issue. Thank you.
Thank you.