Hello. I am Patrick Moore.
Hello. How can I help you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I will help you to cancel your reservation.
Ok.
Please give me a moment.
Ok.
Sorry, no reservation found on your name to cancel your reservation.
That's ok. Anyways, thank you for your help.
Welcome, have a nice day.