Hello.
Hello, how may I support you?
Can you please help me to change my recent reservation, as my schedule is cancelled?
Sure, may I know your name to check the status and revert you?
Sure, please check the ticket with the name Karen Martinez.
Ok, please wait.
I will wait for your response.
Thanks for waiting, there is no reservation found by the name you gave.
Not an issue, anyway thank you for checking.
Thank you for reaching us.