Hello.
Hello, how may I guide you at this moment?
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
Sure, I can help you in that.
Thank you.
For that I need to know your name. Can you please provide me?
Sure, my name is John Martinez.
Please allow me a moment to check for the previous reservation in our data base.
Sure, take your time.
We are sorry to specify that, there is no active reservation found on your name.
Ok, no issues. Thank you for your information.
Thanks for reaching us.