Hello.
Hello, how can I assist you today? May I know your good name please?
I have a reservation but sudden changes occurred with the existing reservation. Can you please change my reservation?
Sure, please mention your name?
Christine Rodriguez is my name.
Ok, please wait for a moment. I will check and revert you.
Sure.
We are sorry to inform you that, we did not find any reservation with your name.
Ok, no issues.
Thank you for reaching us. Have a nice day.