Hello.
Hello, how may I aid you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, we are here to help you. Can I have your name to proceed further?
My reservation was done under the name Rebecca Thompson.
Thank you for your time, unfortunately no reservation found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for availing us.