Hello.
Hello.
I am Cynthia Williams from Orlando.
What kind of assistance are you looking from our agency?
I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me with that?
Sure, I am mirthful to help you with that.
Thank you for accepting my request.
Please wait a moment to check your previous reservation status.
Ok.
When I have checked the reservation list, there is no reservation found on the name which you have provided.
Ok, I think my previous reservation has not been booked properly at that time.
Yes, it might be happened sometimes.
Thank you for your information.
Thank you for reaching us, have a great day.