Hello.
Hello, how may I help you?
My name is Christopher Wright. Owing an emergency, I want to cancel my reservation. Can you help me for that?
Ok, please tell me wait for a moment to check with availability of your previous booking.
Sure, I will wait for your response.
Sorry to tell you but there is no active reservation by your name Christopher Wright.
That's ok, thank you for checking.
Thank you for consulting wit our services.
Welcome.
Have a great day.