Hello.
Hello, how may I render you today?
I need to cancel my reservation due to health issues, can you help me in doing that?
Sure, we are here to help you. May I know your good name?
I am Samuel Phillips.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name in the database.
Ok, no issues. Thank you for the information.
Thank you for choosing us.