Hello.
Hello. How may I help you?
As my tournament got postponed, can you help me to change my existing reservation?
Sure, I will help you with that. Can I have your name to check your previous ticket please?
Sure, I have reserved the ticket on the name of Melissa Clark.
Ok, please be on hold while I am checking.
Ok.
Sorry, there is no reservation found on your name in our database to modify.
That's fine, thank you for the information.
You are welcome. Thank you for reaching us.