Hello. I am Stephanie Smith.
Hello, How can I assist you today?
I would like to change my existing reservation due to postpone of my exams. Could you please help me?
Sure, I will help you with that. Please wait a while.
Sure, I will wait for your response.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No worries, thank you for the information.
Thank you for opting us.