In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Input: Consider Input: customer: Hello. 
 agent: Hello, how best I can aid you at this moment? 
 customer: We are going to Washington, but first we should make a plane reservation. Can you please help me with this? 
 agent: Sure, I would like to make a reservation to Washington. 
 customer: Thank you for accepting my request. 
 agent: Could you please help me with your travelling airport codes? 
 customer: Sure, my airport codes are IAD - DCA. 
 agent: At what class, would you like to prefer to travel? 
 customer: I am fine with any class. 
 agent: Do you have any specific time for your journey? 
 customer: Yes, I would like to depart in afternoon time. 
 agent: When you are willing to travel to reach your destination? 
 customer: I have scheduled my trip dates on Nov 9th to 11th. 
 agent: Ok, Do you prefer to travel in a major airlines? 
 customer: I am comfortable with any airline. 
 agent: Thank you for sharing all the required details, please help me with your name. So, I can check the availability of flights. 
 customer: Jack Perez is my name. 
 agent: Please wait for a moment, I will inform you about the flight details as soon as possible. 
 customer: Ok, sure. 
 agent: Thanks for waiting, Jack Perez. 
 customer: Ok. 
 agent: Sorry for the inconvenience, there were no flights moving to your location due to sold out of tickets. 
 customer: It's sad to hear, but no issues at all. Thank you for the best service. 
 agent: Thank you for consulting our chat service. Hope we serve you again.

Output: no_flight


Input: Consider Input: customer: Hello, I am James Phillips. 
 agent: Hello, how may I serve you today? 
 customer: I have a meeting with my office heads at Benaroya hall on  which is at Seattle. Please help me in booking from IAH to SEA? 
 agent: Sure, can you please share your budget for ticket? 
 customer: I can bare only 200. 
 agent: Do you need any layby in between journey? 
 customer: I need a direct flight. 
 agent: Please specify your assign dates of travelling? 
 customer: My journey dates are 10/17 to 10/19. 
 agent: Ok, please wait a moment. 
 customer: Ok. 
 agent: Thank you for your time, sorry, no flights available on that day. 
 customer: Ok, no issues. Thank you for your help. 
 agent: Thank you for reaching us.

Output: no_flight


Input: Consider Input: customer: Hello. 
 agent: Hello. 
 customer: I need to reserve my ticket from ATL to LAS. Can you please help me with booking? 
 agent: How can I assist you today? 
 customer: Thank you for considering my request. 
 agent: Sure, can you share me your travelling dates? 
 customer: I want to start my journey on Nov 20 and return back on Nov 22. 
 agent: Do you have any airline preference? 
 customer:  No, I ok with any airlines. 
 agent: Is there any other specifications? 
 customer: No, I din't have any other specifications. 
 agent: I need to know your name for booking a flight ticket? 
 customer: My name is Donald Collins. 
 agent: I found a flight with the price of 300 and 02 connections. Can I proceed to booking? 
 customer: I need to book my ticket in business class and the connection limit is 0. 
 agent: Sorry, no flights are found with 0 connection limit. 
 customer: Ok, no problem, anyway thank you for the information. 
 agent: Thank you for reaching us.
Output: no_flight