Hi.
Hello.
I am Stephen Allen. Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me in changing?
Sure, I am here to help you, please wait for a while.
Ok.
Sorry Stephen Allen, no reservation found on your name in our data list.
It's Ok, thanks for your assistance.
Thank you for approaching us, have a nice day.