Hello. Donna Allen here.
Hello, how may I aid you?
I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my grandmother. Can you please help me out with cancelling of my reservation?
Sure, I am here to help you. Please wait a moment I will check your details and proceed further.
Ok, I will wait.
I found your reservation and cancelled it successfully.
Thanks for helping me.
Thank you for reaching us, have a nice day.