Hello.
Hello. How can I assist you?
Due to sudden health issue, I want to cancel my reservation. Can you please help me out with that?
Sure, can I know your name please?
Thank you, I have reserved it on the name of Ruth Turner.
Ok, wait a moment please.
Sure.
Sorry, there is no reservation found on your name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for approaching us.