Hello.
Hello, how may I help you today?
Due to heavy rain, I want to change my existing reservation. Can you help me?
Sure, I am happy to help you. Can you please share me your good name please?
Dennis Carter here.
Please wait for a while, I will check the reservation details and get back to you.
Ok.
Thanks for waiting, unfortunately there is no reservation found on your name.
No issue, Thanks for the information.
Thanks for opting us and have a nice day.