Hello.
Hello, how can I help you?
Actually my Snooker's competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, I am here to help you for this. May I know your name please?
Thank you for considering my request. I am Charles Miller.
Just a moment, let me check your reservation status in our database.
Sure, take your own time.
Sorry for inconvenience, no reservation is found under your name.
Ok, not an issue. Thank you for your information.
Thank you very much for contacting our agency.