Hi.
Hello, how may I assist you today?
I booked a flight ticket with your agency for my holiday trip and now I want to make some changes in the travel date. So can you change my flight ticket reservation?
Sure, we are here to help you.
Ok.
Can I know on whose name it has been booked?
The flight ticket was booked on the name of Karen Young.
Sorry, we could not find any reservation on your name.
Ok, not a problem. Thanks for your information.
Thank you for reaching us.