Hello, I am Jonathan Lopez.
Hello, how may I serve you?
Due to postponed of my exams I need to cancel my reservation.Can you please help me?
Sure, I will help you in cancellation. Please wait for a minute.
Ok.
We found a reservation on your name to cancel. Shall I cancel your reservation?
Yes, you can.
Your reservation has been cancelled.
Thank you for cancelling my reservation.
Thank you for opting us, have a splendid day.