Hello,.
Hello, how may I render you today?
As my manager did not approved my leave, can you help me to cancel my recent reservation?
Sure, we are glad to help you.
Thank you.
Could you please provide your name to check your previous reservation status?
I am Nancy Johnson.
Please wait for a while.
Sure.
Thank you for waiting.
Ok.
Sorry we couldn't find any reservation with your name.
Ok, no problem. Thanks for the information.
Thank you for reaching us. Have a good day.