Hi.
Hello, how can I aid you for today?
Owing to an emergency, I want to cancel my recent reservation. Can you please help me in that?
I am here to help you about that, can you please let me know your name to check the reservation status?
Myself Sarah Rodriguez.
Please wait to check the reservation status under your name.
Ok.
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
Ok, no problem. Thank you for checking.
You are welcome, thank you for reaching us.