Hello.
Hello.
I am Carolyn Carter.
How may I guide you?
I would like to change my reservation as I am moving for business trip, can you please help me out?
Sure, I am here to help you.
Thank you.
Please wait a minute.
Ok.
Sorry to inform you, there is no reservation found with your name in our chart list.
Ok no problem, thank you for your services.
You are welcome. Thank you for contacting us.