instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hello. 
 agent: Hello, how may I best help you? 
 customer: I am planning to go for a round trip to New york, LGA. 
 agent: Kindly assign your scheduled dates? 
 customer: Can you help me in booking by the name Anna Campbell? My travelling dates are from 11/11 to 11/13. 
 agent: May I know your budget for flight ticket? 
 customer: I can bare up to 1000. 
 agent: Just hold on a minute, let me check and get back to you. 
 customer: Sure. 
 agent: Thanks for being patient. 
 customer: Ok. 
 agent: There is a flight found with an airline Spirit of flight number 1005 and cost is 100. 
 customer: Ok, Proceed. 
 agent: Would you like me to proceed? 
 customer: Sure. 
 agent: Your ticket has been booked. 
 customer: Thank you. 
 agent: Thank you for choosing us.
answer:
book


question:
customer: Hello. 
 agent: Hello, How can I assist you the day? 
 customer: I am planning to visit a Central Park at New York due to some issues it was postponed, so can you help me with changing my existing reservation? 
 agent:  Sure, I am here to serve you. Please mention your name to proceed to next step? 
 customer: My name is Kenneth Miller. 
 agent: Ok, please wait for a minute. I will revert to you. 
 customer: Sure, I will wait. 
 agent: Thank you for the patience. We did not find any reservation that matches with your name. 
 customer: Not an issue. Thank you for your response. 
 agent: Thank you for approaching us, regarding ticket changing procedure.
answer:
no_reservation


question:
customer: Hello. 
 agent: Hello, how can I aid you for today? 
 customer: Owing to emergency, I need to cancel my recent reservation. Please help me with that. 
 agent: I am here to help you about that. Can you please provide your name for checking the reservation status? 
 customer: I am Rebecca Miller. 
 agent: I have found reservation with your name and as per your interest I have cancelled it. 
 customer: Thank you for your help. 
 agent: You are welcome, thank you for choosing our service.
answer:
cancel