Hello.
Hello.
I am Steven Hall.
How can I assist you today?
I am planning to change an existing reservation, due to some urgent work. Can you please change my reservation?
Sure, please allow me a moment while I check for the previous reservation.
Sure, take your own time.
Steven, there is no reservation found under your name.
That's fine. Thank you for your service.
You are welcome. Thank you for contacting us.