Hi.
Hello, how best I can serve you for the day?
I want to cancel my recent reservation due to my health issue, so can you please help me with this?
Sure, we are here to help you.
Thank you.
May I know your name to check your reservation status?
My name is Amy Anderson.
Please wait for a while.
Sure, take your time.
Sorry, there is no reservation found on your name to cancel your ticket.
Not a problem, thanks for checking.
Thank you for choosing us.