Hello.
Hello. How can I aid you?
I have planned for a holiday tip but due to my illness I had to request you to cancel my reservation. Can you help me?
Sure, may I know your good name?
My name is Frank Jackson.
 Ok, please wait I will revert you in a moment.
Ok.
 Sorry, no reservation was found on your name in our data base.
No worries at all, thank you for your information.
 Thank you for availing us.