Hello.
Hello, how can I guide you for today?
I want to cancel my recent reservation, as I my exams got postponed. Can you please help me in cancelling my recent reservation?
I will help you with that. May I know your name?
Thank you for the response. My name is Kathleen Clark.
Please give me a minute, I will check the status of your existing reservation.
Ok, sure. I will wait for your response.
Sorry, there is no reservation found under your name in our database.
Ok, not an issue. Anyways, thank you for the information.
Thank you for contacting us, have a nice day.