Hi.
Hello. How can I aid you at this moment?
Can you help me in changing my recent reservation, as my exam is postponed?
Sure, I am here to help you with this.
Ok.
Can you please provide your name to check your reservation status?
I am Samantha Gonzalez.
Samantha Gonzalez, there is no active reservation found under your name in our database.
That's ok, thank you.
Thank you for opting us.