Hello.
Hello.
Timothy Turner here.
Nice to meet you Timothy. How can I help you today?
My husband and me are planning a cruise to Galapagos Islands. One of our family member is hospitalized, so we are unable to travel that trip. Can you please help me with cancelling my ticket?
Sure, I can help you with that.
Thank you.
Please wait a moment.
Sure, I will wait for your response.
There is no previous reservation available in your name Timothy Turner.
Oh! I think something went wrong due to server issue.
Thank you for contacting us.