Hello. Myself Amanda Lopez.
Hello, how may I oblige you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Will you help me with that?
Sure, please wait for a while.
Ok, will wait for your response.
Sorry, there is no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.