Hi.
Hello.
I am Joseph Adams.
How may I assist you today?
Could you please help me to cancel my recent reservation as my exams got post pone due to some technical issues.
Sure, I am here to help you.
Thank you.
Please hold on, I will check in the reservation list.
Sure.
Thanks for waiting, there is no reservation found on your name to cancel.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.