Hello.
Hello, how can I give assistance to you?
I want to change my existing reservation, due to my exams has been postponed.
Sure, I am glad to help you.
Thank you.
May I know your name to trace your details?
Sure, Ryan Jones is my name.
Thanks for your name, please wait.
Sure.
Thanks for your patience, we are sorry to say that we did not find any reservation on your name to change.
Ok, thanks for your service.
Thank you for availing us.