Hello.
Hello, how can I help you at present?
I want to change my existing reservation due to sudden rainfall at my source. Can you please help me with this?
Sure, I can change your reservation right now. Before that I need to know your good name please?
Sure, I am Margaret Clark.
Please wait a minute.
Sure.
Sorry to say that, there is no active reservation found on your name.
Ok, not an issue. Thank you for the information.
Thank you for availing us.