Hello.
Hello. How can I help you at this moment?
I have reserved flight ticket but unfortunately my family was not accepting to travel on particulate dates so, can you please help me to change my active reservation?
Sure, I am here to help you with this.
Thank you.
Can you please provide the name on which you have done the reservation previously?
Sure, my name is Sandra Davis.
Wait a moment please.
Sure.
Sandra Davis, there is no active reservation found under your name in our database.
That's ok, thank you for checking.
Thank you for opting us.