Hello,.
Hello, how can I assist you?
I want to cancel my recent reservation due to ongoing tornado at my destination place. Can you help me with that?
Sure, may I know your name please?
Deborah Rodriguez, is my name.
Ok, please wait for a moment.
Ok, I will wait.
Unfortunately, there was no reservation found with your name.
Ok, not a problem. Thanks for your assistance.
Thank you.