Hello.
Hello, how may I assist you today?
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, I will help you to change your reservation.
Thank you.
May I know your good name?
Yes, I am Samantha Taylor.
Please wait for a moment, while I check for the reservation.
Sure, take your own time.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, not an problem. Thank you for your information.
Thank you for visiting us, we hope see you again.