Hi.
Hello. How can I help you today?
As my exam got cancelled, I want to cancel my recent reservation. Can you help me out?
Sure, I will help you in cancelling your reservation. Can you please tell me your name?
Sure, my name is Jessica Campbell.
Jessica, I have not found any reservation by your name.
That's ok, thank you for the information.
Thank you for choosing us and have a nice day.