Hello.
Hello, how may I help you?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Sure, can you please help me with your name?
My name is David Wilson.
Thank you. Please wait for a while, I will check your reservation status and get back to you.
Please take your time.
David Wilson, I did not find any reservation under your name in our database.
Very sad to hear that. Anyway, thank you for the information.
You are welcome and have a nice day.