Hello.
Hello, good evening.
Do you provide cancellation of flight ticket service? As I need to cancel my recent reservation to Dallas.
Sure, we do provide cancellation services also.
Due to heavy rains in Dallas, the live music concert got cancelled. Can you please help me by cancelling the recent reservation?
Sure, I'll definitely help you in that. Firstly, please let me know your name to check for your reservation status.
Previously, I have done the reservation with the name of Daniel Lopez.
Ok Lopez, please wait for a while. I'll get back to you in few seconds.
Sure, take your own time.
Lopez, thank you for waiting. I have searched for your reservation details but there is no active reservation found under your name to do cancellation.
Ok, not an issue. May be something went wrong while making the reservation previously.
Yes, it might be the reason for that.
Thank you for providing valuable information.
You are always welcome, thank you for utilising our service. Have a great day.