Hello.
Hello, how may I aid you?
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
Sure, I will help you out. Please provide me your name to check your reservation details.
My previous reservation has done with the name Jeffrey Martinez.
Sorry Jeffrey, there is no active reservation on your name.
Ok, not an issue. May be my brother has already cancelled my ticket on behalf of me. Thank you for providing information.
Thank you for reaching us.