Hello.
Hello, how may I aid you?
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me with cancellation?
Sure, I am glad to help you. May I know your name?
Sure, my name is Ruth Adams.
Please give me a moment to check your ticket status.
Sure.
Sorry Ruth Adams, no reservation is available by your name.
Ok, thanks for your information.
Thank you for reaching us.