Hello.
Hello. How can I assist you today?
I am Amy Hernandez, I would like to cancel my recent reservation because of some personal work, can you help me with this?
Sure, will you please give me a moment?
Ok fine, take your own time to check the reservation details.
Thanks for waiting, there is no reservation found under your name.
That's not an issue, thanks for your information anyways.
Welcome, have a great day.