Hello.
Hello. How may I assist you?
I just want to cancel my reservation which I made last week, as my parents are not allowing me for this trip with my friends. Can you help me with this?
Sure, I am here to help you, can I have your name so that I can check your status of reservation.
Ok, my ticket was booked by the name of Rachel Evans.
Please wait for a while, let me check.
Sure, take your time to check.
Thanks for your time, there is no reservation under your name.
Oh! that's sad, maybe my father had cancelled my reservation and did not inform me.
Ok, thanks for consulting us.