Hello.
Hello. How may I aid you today?
I want to change my recent reservation, can you please help me with that?
Sure, I will help you with that.
Thank you.
Can you please provide your name to check your previous reservation?
Donna Martin here.
Please be on hold.
Ok.
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No problem, thank you for the information.
Thank you for reaching us, hope you have a great day.