Hello.
Hello. How may I help you?
I would like to change my flight reservation as my trip got postponed, can you please help me?
May I know your name please to check the status of your reservation?
I am Cynthia Green.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure, take your own time.
Sorry, there is no reservation matching with your name in our portal to make changes further.
That's ok, thank you for checking.
Thank you for reaching us.