Hi.
Hello. How can I help you at this moment?
I want to cancel my recent reservation due to an emergency, can you please help me?
Sure, I am gleeful to help you with that. May I know your name please?
Sure, my name is Benjamin Jones here.
Please wait for a moment, let me check your previous reservation status.
Sure, I will wait for your response.
Thank you for waiting.
Welcome.
There is no active reservation found on your name in our database to cancel.
Ok, not an issue.Thank you for your information.
Thank you for reaching us, have a great day.