Hi.
Hello, do you need any help from us?
I want to add some adjustments to my recent reservation, can you please help me to alter it?
Sure, could I have your name please?
I am Jacob Hernandez.
Ok, please wait for a while.
Sure, take your time.
Sorry, there is no reservation with your name in our portal to make changes further.
That's ok, thank you for checking.
You are welcome, have a great day.