In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Input: Consider Input: customer: Hello. 
 agent: Hello. How can I help you? 
 customer: I want to cancel my recent reservation. Can you help me out? 
 agent: Sure, can you help me with your name? 
 customer: Deborah Lee. 
 agent: Sorry, there is no reservation found under your name. 
 customer: That's ok. Anyways, thank you. 
 agent: Thank you for reaching us.

Output: no_reservation


Input: Consider Input: customer: Hello, I am Brandon Jackson. 
 agent: Hello. How may I assist you today? 
 customer: I need to book a flight ticket to attend my sister baby shower function. 
 agent: Ok. Let me know your journey details. 
 customer: I would like to travel from DFW to SEA. My journey dates will be on 11/25 to 11/27. 
 agent: Please wait for a minute, I will check and let you know the details. 
 customer: Sure. 
 agent: Thanks for waiting. You have AA airline with flight number 1009 of price 300 with double connection limit. Can I proceed with this? 
 customer: I need only one connection limit. Please do not proceed for booking. 
 agent: Ok. 
 customer: Thank you. 
 agent: Thank you for reaching us.

Output: no_reservation


Input: Consider Input: customer: Hi. 
 agent: Hello, how can I guide you for today? 
 customer: I need to amend my reservation, can you help me out? 
 agent: Sure, I will help you about that. Can you please provide your name to check the reservation status under your name? 
 customer: Myself Joseph Baker. 
 agent: Sorry Joseph Baker, there is no active reservation under your name to change your reservation. 
 customer: That's ok, not an issues. Thank you. 
 agent: You are welcome, thank you for reaching us.
Output: no_reservation