Hi.
Hello, how may I help you?
I have to cancel my flight ticket that I unable to travel to meet my sister that she came to meet me, can you help me in that one?
Sure, I will help you.
Thank you.
Can I know your name?
Sure, my name is Rachel White.
Ok, please hold on a moment.
Sure, I will wait.
Sorry, there is no reservation found on given name.
Ok, not an issue. Thank you for your service.
Thank you for reaching us.