Hello.
Hello. How may I assist you today?
Please change my existing reservation due to some health issues?
I am sorry to know that, I will help you. Please help me with your name.
I am George Scott.
Please allow me a minute.
Sure.
George Scott, I am sorry to inform you that there is no booking found on your name.
Ok, not an issue. Thank you for your information.
Thank you for understanding. Thank you for reaching us. Have a great time.