Hello.
Hello. How may I assist you today?
Can you please help me to cancel my recent reservation, due to my exams has been cancelled?
Sure, I will help you. Please help me with your name.
Eric Walker here.
Please allow me a minute.
Sure.
Eric Walker, I am really sorry to inform you that there is no booking found on your name.
Ok, thank you.
Thank you for reaching us. Have a great time.