Hello.
Hello.
My name is Jeffrey Lee.
How may I guide you?
Actually, I booked a ticket to MCO to attend a carnival but due to bad weather the carnival is cancelled, so I want to postpone my trip.
Ok Jeffrey, would you like me to change your existing reservation?
Yes, can you help me out?
Yes, please hold on for a moment.
Sure, take your time.
Sorry, I could not find any reservation done on your name.
Thank you for your time.
Thank you for choosing us.