Hello.
Hello, how can I help you today?
Can you please help me with altering my previous reservation? As, I need to attend a conference urgently.
Sure, I am glad to help you.
Thank you.
May I know your good name?
Please check my reservation by the name of Jonathan Martin.
Please be on hold.
Take your own time.
There is no reservation found on your name in our database.
Oh! That's very disappointing to know. Anyways, than you for checking.
Thank you for availing us.