Hello.
Hello. How may I aid  you at this minute?
Due to some urgent office meeting, I am planning to cancel my recent reservation. Can you please help me for this?
Sure, I am here to help you with that.
Thank you.
May I know your name?
Myself Amy Rodriguez.
Ok, wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
Not a big problem, anyhow thank you very much for your kind information.
Thank you for reaching us.