Hi.
Hello.
I am Gregory Lee.
How can I help you now?
Can you help me for cancelling my recent reservation, because I am unable to travel at this moment due to health issues?
Sure, I will help you with that.
Thank you.
Sorry Gregory, there is no reservation found on your name.
Oh! It's ok no problem, thank you for your services.
Thank you for approaching us, have a nice day.