Hello.
Hello, how can I help you?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I am here to help you.
Thank you.
May I know your name please?
My name is Carol Robinson.
Ok, please stand by.
Sure.
Thank you for your time, we found a reservation on your name. Please share your travelling dates.
I am departing on Apr 25 and return on Apr 27.
Can I know your airport codes please?
My departure airport is IAH and destination airport codes is HOU.
Please share your specifications.
I prefer a direct flight.
Thank you for your details, sorry no we didn't find any flights with your details.
That's ok, thank you for your information.
Thank you for reaching us.