Hello.
Hello, how can I help you today?
Donna Scott here. Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, I can assist you with that cancellation.
Thank you.
Please hold for a moment, let me check your previous reservation status.
Sure, take your time.
Sorry to say that, there is no reservation found with your name in our database to cancel it.
Oh! I think the ticket was not booked properly at the time of my booking. Anyway, thank you for the information.
Thank you for contacting us, have a great day.