Hello.
Hello. How can I help you?
I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
Sure, may I know your name please to check the reservation status?
Sure, myself Nicole Lewis.
Nicole, there is no reservation found with your details.
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
Thank you for choosing us.