Hi.
Hello, how can I help you now?
I want to cancel my reservation, can you help me with this?
Sure, I will help you with that. May I know your good name?
I am Jonathan Brown.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Not an issue, thank you.
Thank you for reaching us.