Hello.
Hello. Is there any help that I can assist you?
I want to cancel my recent reservation owing to an emergency.
Sure, I can help you and may I know your name for checking your reservation?
My name is Jeffrey Campbell.
Let me check with your details, please wait.
Sure.
Thank you for waiting, there is no reservation found for the user name in our back end to cancel the ticket.
Thank you.
You are most welcome and have a nice day.