Hello.
Hello. How may I help you?
I want to change my existing reservation, because I have another important work on that dates, can you please help me?
Sure, please provide me your name to check the reservation status.
Sure, my name is Shirley Campbell.
Please wait a minute, Shirley.
Ok.
Shirley, there is no reservation found with your details.
Oh it's ok no problem. Thank you for your information.
Thank you for choosing us, have a good day.