Hello.
Hello.
Margaret Williams here.
How can I assist you Williams?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, please wait for a moment.
Sure, take your time.
Sorry Williams, no reservation found on your name in your database.
Oh! I think ticket was not booked for a sever issue. Thank you for the information.
My pleasure, have a nice day.