Hello.
Hello, how may I aid you?
I am looking for changing my reservation due to health issues, can you please help me out with that?
Sure, I am here to help you out.
Thank you.
Please share your name to check your previous reservation status.
I have reserved it on the name of Sarah Phillips.
Ok, please be on hold.
Sure.
Sorry, there is no reservation found on your name in our records.
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for checking.
Thank you for reaching us.