Hello.
Hello. How can I assist you today?
I am planning for some other trip, so I need to change my existing reservation, so will you help me to modify my reservation?
Sure, I will help you in changing the reservation. May I know your good name for verification?
My name in previous reservation is Ashley Allen.
Ok, please wait a moment to check the existing reservation status.
Ok, take your own time.
Thank you for waiting.
You are welcome.
Sorry Allen, I did not came across your name in the reservation chart to change your reservation.
It's ok, thank you for searching.
Most welcome. Thank you for choosing us. Have a good day.