Hello.
Hello, how can I help you today?
Can you help me to change my recent reservation because my trip dates are got postponed, can you help me?
Let me know your name to check your reservation?
I am Mary Scott.
Ok, please wait a moment.
Sure, take your own time.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
That's ok, thank you for giving information.
Thank you for choosing us.