Hello.
Hello. How can I assist you at this moment?
Rachel Rodriguez here. I would like to change my previous booking due to my office work, can you help me out?
Sure Rachael, I will help you with that.
Thank you for your positive response.
Please wait a moment to check your reservation status.
Ok, I will be waiting for your response.
Sorry Rachel Rodriguez, no reservation has found under your name to change.
Oh! That's very sad to hear from your side, thank you for checking anyways.
Thank you for choosing us, have a good day.