Hello.
Hello, how may I aid you today?
I am Alexander Lopez here. I need to cancel my existing reservation, which is done recently. Can you please help me out?
Sure, we are happy to help you.
Thank you for considering my request.
Please wait for a while.
Sure, I will wait for your response.
Sorry to say that, there are no active reservation found on your name.
Not a problem, anyway thank you for the information.
Thank you for opting us.