Hi,.
Hello, what can I do for you?
Owing an emergency, I want to cancel my recent reservation. Can you help me with this?
Sure, may I know your good name please?
My name is Gary Scott.
Ok, please wait a minute.
Ok.
Thank you for your time. We found a reservation with your name. May I proceed for cancellation?
Please go ahead with the cancellation.
Ok, your reservation has been cancelled and your refund with sent to your registered email address.
Thanks for your response.
Thank you for choosing us.