Hi.
Hello, how can I assist you?
I am Debra Thompson. I would like to cancel my recent reservation, due to an emergency I could not attend my meeting. Can you please help me?
Ok, please wait I will check and revert you.
Sure.
 We found reservation on your name, can I process further for cancellation?
Please proceed.
 Your ticket is cancelled.
Thank you for your help.
Thank you for availing us.