Hello.
Hello. How may I assist you today?
Can you aid me to cancel my reservation due to an emergency?
Sure, I will help you. Please help me with your name.
Dorothy Roberts here.
Please allow me a minute.
Sure.
Thank you. I am really sorry to inform you that there is no booking found on your name to cancel.
Thank you for the help.
Dorothy Roberts, thank you for reaching us. Have a great time.