Hello.
Hello. How may I assist you today?
I want to cancel my recent reservation due to health issues, can you please help me with that?
I am sorry to know that. I will help you. Please help me with your name.
My name is Nicholas Lopez.
Please allow me a minute.
Sure.
Nicholas Lopez, I am really sorry to inform you that there is no booking found on your name.
Not an issue, thank you.
Thank you for reaching us. Have a great time.