Hi.
Hello, how may I help you today?
Earlier I made a reservation for a single connecting flight but, I need a round trip flight. So, please modify my reservation for a round trip flight.
Sure, can you please share me your airport locations? Can I have your name please for further proceeding?
Sure, my name is Gary Perez.
Please give me a moment, let me check and revert to you.
OK.
There is no reservation found on your given name.
Ok, that's not an issue.
Thank you for reaching us.