Hello.
Hello, how can I help you?
I want to cancel my recent reservation, as my grand mother's health is not good. Can you please help me out with it?
Yes, I am here to help you. May I know your name please?
Thanks for the response. My name is Shirley Thompson.
Ok, please wait a minute.
Ok,sure.
Thank you for your time, we found a reservation on your name and it has been cancelled as per your request.
Thank you for the help.
Thank you for reaching us, have a nice day.