Hello.
Hello, how may I help you today?
I would like to change my existing reservation, can you help me in that?
Sure, we are perky to help you.
Thank you.
May I know your good name to proceed further?
Sure, myself Catherine Taylor.
Please be on hold.
Sure, I will wait for your response.
There is no reservation found on your name in our database to change it.
That's ok, no problem. Thank you for the information.
Thank you for availing us.