Hello.
Hello, how may I guide you?
My name is Raymond Wright. I would like to travel from DTW to PHL, could you help me out?
Sure, can I know your preferable dates?
I would like to travel from 01/27 to 01/28.
 I found a flight 1023 of Southwest airlines matches with your preferences, can I proceed?
Please proceed.
Your ticket is booked. Thank you, have a good day.