Hello. Myself Nicholas Garcia.
Hello, how may I support you today?
I just want to cancel my recent reservation due to some health issues, can you help me in that?
Sure, we are happy to help you.
Thank you.
Please hold for a while.
I will wait for your response.
Sorry to say that, there is no active reservation found on your name.
That's ok, no problem. Thank you for the information.
Thank you for opting us.