Hi.
Hello, how can I help you today?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, may I know your good name?
My name is Jessica Parker.
Please wait for a moment.
Sure, I will wait for your information.
Sorry to say that, no reservation was found with your good name.
That's ok, thank you for checking.
Thank you for reaching us.