Hi,.
Hello,how can I aid you?
I want to cancel my reservation, will you help me with that?
May I know your name?
Sure, my name is Joseph Johnson.
OK, please wait for a moment I will check and get back to you. Thank you for waiting ,we have found reservation with your name. Shall I proceed for cancellation?
Sure, proceed for cancellation.
Thank you for connecting with us, your ticket has been cancelled.
Thank you for your response.
Have a great day.