Hello.
Hello, how may I assist you for the day?
Can you please help me to change the travel dates in the existing reservation?
Sure, I am here to help you with this. May I know your name please?
Thank you for considering my request. My name is Rebecca Moore.
Please hold for a while, let me check your previous reservation status. Thank you for waiting.
Ok.
There is no active reservation found with your name in our reservation list to change it.
Not a problem with that, thank you for your valuable time.
Thank you for approaching us, have a great day.