Hello.
Hello, how can I assist you today?
Can you aid me to change my reservation due to emergency?
Sure, I will help you with that. Let me know your name to check your reservation?
Kimberly Nelson here.
Ok, please wait a moment.
Ok.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Thank you for the help.
Thank you for choosing us.