Hello.
Hello, how can I help you today?
I want to cancel my recent reservation due to health issue. Can you help me in that?
Sure, Let me know your name to check your reservation?
Melisa Edwards.
Ok, please wait a moment.
Sorry, Melissa Edwards.
Ok. Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
Yes, you can cancel it.
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
Thank you.
Thank you for choosing us.