Hello.
Hello.
My name is Jennifer Carter.
What guidance do you need from our travel agency?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, I can help you with the ticket cancellation. Can you please wait a minute?
Thank you.
Sorry to inform you, there is no reservation found with your name in our database to cancel.
That's ok, thank you for checking.
You are welcome. Thank you for choosing us.