Detailed Instructions: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
See one example below:
Problem: customer: Hi. 
 agent: Hello. How can I help you? 
 customer: I would like to change my existing reservation as my plan to go for a holiday trip got postponed. Can you please help me with this? 
 agent: Sure, may I know your name please? 
 customer: My name is Anthony Phillips. 
 agent: Please wait a moment. 
 customer: Sure. 
 agent: Unfortunately there is no reservation found with your given name. 
 customer: Not a problem, thank you for checking. 
 agent: Thank you for choosing us.
Solution: no_reservation
Explanation: Here the customer has not asked for any booking, he just wanted to update his already booked flight, so the status would be no_reservation

Problem: customer: Hi. 
 agent: Hello, how can I guide you for today? 
 customer: Can you please help me in changing my recent reservation? 
 agent: I will help you with that. 
 customer: Ok. 
 agent: May I know your name? 
 customer: Myself Amanda Rodriguez. 
 agent: Please give me a minute, I will check the status of your existing reservation. 
 customer: Ok. 
 agent: I successfully found your existing reservation. May I know your changed travelling dates? 
 customer: My travelling dates are June 14 and 16. 
 agent: Can you please provide your source and destination airport codes? 
 customer: My airport codes are IAD and EWR. 
 agent: Are you looking for a connecting flight or direct flight? 
 customer: I need connecting flight. 
 agent: Do you have any other requirements that you are looking for? 
 customer: I need my depart flight ticket at evening time and my return ticket is at afternoon time. 
 agent: Sorry, there are no flights available at your request. 
 customer: Thanks for your information. 
 agent: Thank you for contacting us, have a nice day.
Solution:
no_flight