Hi, I am Brenda Phillips.
Hello, How may I help you today?
My business trip has been changed to Austin, can you please change my existing reservation?
Sure, I will you with that. Ok, give me a moment to check with the flight database.
Sure.
Thanks for your time. We did not find any recent reservation against your name.
Ok, thank you for your quick response.
Thank you for reaching us, Have a splendid day.