Hello. I am Rachel Young.
Hello. How may I serve you?
I want to cancel my recent reservation due to cancel of my event. Could you please help me?
Sure, I am happy to help you to cancel the flight ticket. Please hold on for a minute while I am checking your ticket status.
Sure.
I regret to inform you that, there is no active reservation with your name in our database to cancel the ticket.
No problem, thank you for the information.
You are most welcome. Thank you for consulting us.