Hello.
Hello, how may I help you today?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, I am here to help you with this. May I know your name please?
Thank you and my name is Christine Rodriguez.
Ok, please wait for a mean while.
Sure.
Sorry Christine, there is no reservation found as per your name to cancel it in your database.
It's ok, thank you for your help.
You are welcome.