Hello, I am Katherine Johnson.
Hello Johnson, how may I assist you?
I want to postpone my trip to March, I have booked the tickets for February. Can you help me to reschedule the reservation?
Sure, I am here to help you. Hold on for a moment. Let me check.
Sure, I will wait. Take your time.
Sorry Katherine, there are no flights have reserved with your name formerly.
No issues. Thank you for checking.
Welcome, thank you for choosing us. Have a great day.