Hello.
Hello. How can I serve you?
I am Richard Rodriguez. I would like to Change my existing reservation, due to heavy rains. Can you please help me?
Sure, We are here to help you. Please wait a while.
Sure, I will wait for your response.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
No problem, thank you for checking.
Thank you for picking us.