Hi.
Hello. How may I render you at this moment?
Can you please help me in changing my reservation?
Sure, may I know your good name please?
 I am Nicholas Williams.
We found existing reservation on your name, Can you please help me with sharing your new travelling dates?
My travel dates are from Oct 09 to Oct 11.
Do you need a lay by in between the journey?
I need a lay by in between my journey.
Can I know your airport codes?
I would like to board from OAK to reach MCO.
Do you have any other preferences?
No.
We found a Delta Airlines with fare of 100 and a lay by in between the journey matches your schedule.
You can proceed.
Your ticket has been confirmed with flight number 1015.
Thank you.
Thank you for reaching us.