Hi.
Hello.
I am Gary Turner.
How may I help you out?
I made a reservation earlier this week to give a seminar, but my seminar has been postponed.
Ok.
Can you help me in change an existing reservation?
Sure, please give me a minute.
Ok.
Thanks for your time. Sorry to inform you that no reservation was found on your name to proceed further.
Ok, not an issue. Thank you.
Thank you for choosing us, Have a nice day.