Hello.
Hello, how may I aid you today?
I want to cancel my reservation as my plan to meet my friend is cancelled. Can you help me?
Sure, I am here to help you.
Thank you.
May I know your good name please for further checking?
My name is Kathleen Hill.
Please wait for a moment, I'll check and get back to you.
Sure.
Sorry Hill, there is no flight found as per your name in our database.
Thank you for the information.
Thank you for reaching us.