Hi.
Hello. How can I guide you today?
I want to change my existing reservation which was made on the name of Richard Smith. Can you help me with it?
Sure, I am here to help you. Please standby I will check and revert to you.
Sure.
Thanks for your precious time, there is no reservation found on your name.
It's ok, thank you.
Thank you for opting us, hope to see you again.