Hello.
Hello. How can I help you?
I would like to change my reservation which is under my name. Can you please help me with that?
Sure, please share your name.
My name is Carolyn Moore.
Wait a minute please.
Sure.
We found a reservation on your name, can you please share your travelling dates?
I would like to take off on Sept 16 and return on Sept 18.
Ok, may I know your airport codes please?
My source airport code is DTW and the destination airport code is EWR.
Do you need any connection in between the journey?
I need a flight with 1 connection.
Ok, please share your other preferences.
I would like to return during afternoon time.
Please wait.
Sure, take your time.
Thank you for waiting, sorry no flights found with your details.
Ok, no issues. Thank you for checking.
Thank you for reaching us, have a good day.