Hello.
Hello. How may I help you?
Due to some health issues, I would like to cancel my recent reservation. Please help me out.
Sure, I am here to help you. Let me check your reservation status in our database.
Sure, take your time.
May I know your name please?
My name is Samuel King.
King, sorry for inconvenience no reservation is found on your name in our database.
Ok, no problem. Thank you for your information.
You are most welcome.