Hi.
Hello. How can I assist you?
I would like to change my flight reservation as I am sick, could you please help me?
May I know your name please?
I am Catherine Wright.
Please wait.
Sure.
I have found your reservation on your name. Please tell me your new travelling airport codes?
Sure. I want to travel from SFO to HOU.
May I know your travelling dates please?
I have to depart on Mar 19th and return back on Mar 21st.
May I know do you prefer connecting flight?
Yes, I prefer for a connecting flight.
Can I know do you have any other preference?
I don't have any other specifications.
 As per your requirements. There is a connecting flight with ticket fare 200 and 1007 as flight number in Hawaiian Airline. Shall I proceed with booking?
Yes, please book the ticket.
Your ticket is altered to business class.
Thank you so much.
Thank you for reaching us.