Hi.
Hello. How can I assist you?
I would like to change my flight reservation as I met with an accident, can you please help me out?
Ok, may I know your name?
My name is Ashley Mitchell.
Please wait for a while, I will check and let you know about your reservation status.
Sure.
Sorry, no reservation found on your name to change.
Sad to hear that. Anyway, thank you for checking.
Thank you for reaching us.