Hello.
Hello, how can I assist you?
I would like to book a ticket from IAH to MSP.
Sure, may I know the travelling dates?
Travelling dates are from Jan, 28 to Jan, 30.
Do you have any connection limit?
I would be comfortable with single stop over.
 Are there any other specifications?
I prefer business class.
May I know your name?
I am Cynthia Wilson.
 Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
Thanks.
Thank you for opting us.