Hello.
Hello, how can I render you today?
Owing to an emergency I had to request for this cancel reservation. Can you please help me with this?
Sure, I will help you with that. Let me know your name to check your reservation?
Sure, I am Rachel Baker.
Ok, please wait a while.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, Thank you for your help.
Thank you for reaching us.