Hello.
Hello, how may I assist you today?
I am Raymond White, I want to change my reservation as my plan to meet my friend is postponed due to my bad health. Can you help me to change my reservation.
Sure, I am here to help you. Ok, please wait a moment.
Sure.
Thanks for waiting. Sorry, there is no reservation found on your name.
Ok, thank you for the information.
Thank you for opting us.