Hello.
Hello, how may I assist you?
Myself Justin Green.
Glad to meet you Justin.
I want to change my existing reservation, due to sudden emergency.Can you please help me?
Sure, I'm happy to help you.
Ok.
Hold on for a moment. Let me check.
Take your own time.
Sorry to inform you Green, there are no flight tickets reserved on your name.
It's ok, thank you for the information.
It's my job Green. Thank you for choosing us. Have a good day.