Hello. I am Steven Nelson.
Hello, how can I help you now?
I had planned to go on a vacation, but it was postponed due to some reasons. Can you change my recent reservation?
Sure, I will help you with that.
Ok, take your time.
Sorry Steven, there is no reservation found on your name.
That's ok.
Thank you for approaching us, have a nice day.
Anyways, thank you for your help.
You are welcome.