Hello.
Hello, how may I aid you today?
I would like to change my existing reservation, can you help me in that?
Sure, I am here to help you out. Please provide me your name to check the reservation status on your name in our database.
Sure, myself Christine Smith.
Please allow me a moment.
Sure, I will wait for your response.
Sorry Christine Smith, there is no active reservation on your name in our database.
That's ok, no problem. Thank you for the information.
Thank you for reaching us.