Hello.
Hello. How can I assist you at this moment?
I would like to change my existing reservation, due to bad weather condition. Can you please help me?
Sure, I am here to help you with this.
Thank you.
Can you please provide your name to check your reservation status?
My name is Kevin Brown.
Kevin Brown, there is no active reservation found under your name in our database.
No problem, thank you for checking.
Thank you for contacting us.