Hi,.
Hello, how can I aid you today?
Please cancel my reservation reserved on my name earlier, due to heavy rainfall from coupe of days. Can you help me with that?
Sure, may I know your name please?
Patricia Davis, is my name.
Ok, please wait for a moment, I will check and get back to you.
Sure, take your own time.
Sorry, there was no reservation found with your name to cancel it.
Ok, not a problem at all. Thanks for the information.
Thank you for opting us.