Hello.
Hello, how can I help you today?
I want to change my existing reservation. Could you help me with that?
Sure, I am here to help you with that. Please mention your name.
Edward Gonzalez here.
Please hold on for a while.
Ok.
Sorry, I didn't find any reservation on your name in our database.
That's ok, no problem. Thank you.
Thank you for reaching us, have a nice day.