Hello, I'm Frank Young.
Hello Frank, how can I serve you now?
As I'm feeling sick, I can't able to catch the flight. Can you please cancel my recent reservation?
Ok, I will help you with that. Please wait.
Sure, take your time.
I have not found any reservation under your name.
That's ok, may be my friend cancelled that already. Thank you for your service anyways.
Thank you so much, have a great day.