Hi.
Hello. How can I assist you at this moment?
My trip is postponed, I would like to change my reservation. Can you please help me out?
Sure, I will help you with this.
Thank you.
Can you please provide your name to check for your reservation status?
Sure, my name is Mary Martin.
Wait a moment please.
Sure.
Mary Martin, there is no active reservation found under your name in our database to change it.
No problem, thank you for the information.
Thank you for contacting us.