Hello.
Hello. How may I help you?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I am here to help you. Can I know your name to check the ticket status please?
My name is Brian Harris.
Ok, please hold on for a while.
Ok, I will wait.
Sorry to inform you that, there is no active reservation found with your name to cancel the ticket.
Anyway, thanks for the information.
You are most welcome. Thank you for opting us. Have a nice day.