Hello.
Hello, how may I assist you today?
Can you please help me in changing my reservation, as my exams got postponed?
Sure, may I know your good name please?
Thank you for the response. My name is Pamela Garcia.
Please wait for a moment.
Ok, sure.
Sorry Garcia, there is no reservation found as per your name in our database.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us with a query.