Hello,. I am Janet Roberts.
Hello, Please inform me, how can I assist you?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out with changing of my reservation?
Sure, I can change your reservation right now.
Thank you for considering my request.
Please wait for a minute.
Sure.
Sorry to specify that, there is no active reservation found on your name to change it.
That's ok, not an issue. Thanks for your prompt response.
Thanks for consulting us, we hope to serve you again.