Hello.
Hello.
Jeffrey Collins here.
How can I help you at this moment?
Due to sudden health issue. I am not able to travel in a flight on those date. Can you please help me out with that? Please cancel my reservation.
Sure, I am happy to help you with that.
Thank you.
Please wait a moment, I will check your reservation status.
Ok, take your time.
There is no previous reservation available in your name Jeffrey Collins.
Oh! I think the ticket was not booked due to server issue. Thank you for the information.
You are welcome.