Hello.
Hello, how may I be at your service today?
Can you please help me out with changing my previous booking now?
Sure, we are here to help you. May I know your name please?
My booking was done by the name of Samuel Johnson. Please check with my booking status soon.
Ok, please wait for a while.
Sure.
Sorry no reservation found on your name.
Oh! That's fine. Thank you for checking.
Thank you for opting us.