Hello.
Hello, how may I serve you today?
I need to cancel my recent reservation, can you help?
Sure, I am here to help you with this.
Ok.
May I know your name please?
Myself Karen Lewis.
Ok, wait for a mean while.
Sure, I will be waiting.
There is a reservation found on your name and cancelled it successfully.
Thank you for cancelling my reservation.
You are welcome.