Hello. I am Kevin Johnson.
Hello. How may I aid you today?
I am planning to book a flight to EWR, can you please help me to book a flight ticket from MSP?
Sure, can you please mention your travelling dates?
Sure, my journey dates are 03/12 and 03/14.
Please hold a moment.
Ok, take your own time.
Sorry Kevin, there are flights running on your route due to heavy snow fall.
That's ok, no problem. Thank you for checking.
Thank you for reaching our service.