Hello.
Hello. How can I aid you at this moment?
I want to change my existing reservation due to some health issues. can you help me with that?
Sure, I will help you in changing your reservation. Can you please provide your name to check your reservation status?
Margaret Smith here.
Wait a moment please.
Sure.
Margaret Smith, there is no active reservation found under your name in our database.
That's ok, no problem. Thank you.
Thank you for utilising our service.