Hello.
Hello. How may I help you?
I am Amanda Nelson here. I would like to change my existing reservation , which is done recently. Can you please help me out?
Sure, please wait. Let me check your reservation status in our database.
Sure, I will wait for your positive response.
Sorry, I did not find any reservation under your name in our database.
Not a problem, anyway thank you for the information.
You are most welcome.