Hi. I am Mary Mitchell.
Hello, how can I help you?
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
Sure, I am here to help you. Please stand by.
Ok.
Thank you for waiting. We found a reservation on your name. Your ticket has been cancelled.
Ok. Thank you.
Thank you for reaching us, have a nice day.