Hello, I am Frank Allen.
Hello, how may I provide assistance to you?
I have planned to visit Austin but due to heavy snowfall, I want to cancel my reservation. Can you please assist me in cancellation?
Sure, we are here to assist you.
Thank you.
Please wait for a while.
Sure.
Thank you for waiting. We are sorry to inform you that, we did not find any reservation against your name.
No problem, thank you for the information.
Thank you for reaching us.