Hi.
Hello, how may I support you today?
I intend to cancel my reservation due to bad weather at my place. Can you help me with it?
Sure, we are here to help  you. Kindly mention your name to proceed.
My name is Samantha Wright.
Please hold a moment, let me check your current reservation and let you know.
Ok.
Thanks for your time, unfortunately no reservation found with provided name.
That's ok, thank you for the information.
Thank you for approaching us.