Hi.
Hello. How may I assist you?
My cricket match got postponed, can you please help me in changing the reservation?
Sure, I am here to help you out.
Thank you.
May I know your name please?
I am Jacob Walker.
Wait a moment please.
Ok.
Jacob Walker, we haven't found any reservation under your name in our database.
No issues at all. Thank you.
Thank you for choosing us.