Hi.
Hello. How can I serve you?
I would like to cancel my ticket due to my illness. Will you help me to cancel my reservation?
Sure, I can help you.
Thank you.
May I know your name?
Please check the reservation list with my name Pamela Green.
Please wait a while.
Sure.
Thanks for being waiting.
Ok.
We didnt found any reservation by this name.
Thanks for the quick response.
Thank you for contacting us.