Hi.
Hello. How may I help you?
I want to cancel my recent reservation due to postpone of my exams, will you help me in cancelling?
Sure, I will help you. May I know your good name?
My name is Gary Adams.
Please, wait a while.
Sure.
Thank you for your time. We did not find any reservation with your name.
Ok, not an issue. Thank you.
Thank you for availing us.