In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
--------
Question: customer: Hi. This is Stephen Jones. 
 agent: Hello. How can I assist you? 
 customer: I am planning to travel to PHX to meet my friend,can you please help me to book a flight ticket from SFO? 
 agent: Can you please mention your travelling dates? 
 customer: I want to depart on May 14th and return on May 16th. 
 agent: Let me know your depart and arrival timings? 
 customer: I would like to Return in the morning. 
 agent: Do you want connecting flight? 
 customer: Yes, I want a single connecting flight. 
 agent: Ok, please wait. 
 customer: Sure. 
 agent: Sorry, no flights found on your route. 
 customer: It's ok,  thank you for your information. 
 agent: Thank you for connecting with us.

Answer: no_flight


Question: customer: Hi, I am Samantha Campbell. 
 agent: Hello, how can I support you now? 
 customer: Please book me a direct flight to San Francisco to meet my uncle. 
 agent: Sure, may I know your travelling dates? 
 customer: I want to fly on 11/14 and will return on 11/16. 
 agent: Where are you travelling from? 
 customer: Its from FL-MCO to CA-SFO. 
 agent: Is there any price limit for you? 
 customer: I can pay up to 200. 
 agent: Ok, please wait a moment. 
 customer: Ok. 
 agent: Sorry there is no direct f;light found on your journey dates. 
 customer: It's o, thank you. 
 agent: Thanks for choosing us and have a great day.

Answer: no_reservation


Question: customer: Hello. 
 agent: Hello. How can I aid you at this moment? 
 customer: I am Catherine Allen, want to travel from IAH to SEA. Please help me. 
 agent: Sure, I will help you in booking flight ticket. Can you please mention your preferable travel dates for booking flight ticket? 
 customer: Thank you, my travelling dates are from 07/23 to 07/25. 
 agent: Just give me a moment, I will check flight availability in this route as per your requested dates. 
 customer: Ok, take your time. 
 agent: Based on your information, I have found a flight with 0 connection with the fare of 100 provided by AA airlines. Shall I confirm this flight ticket for you? 
 customer: Please can you check for single connection? 
 agent: Sure. Sorry no connecting flights are available in this route as per your requested dates. 
 customer: That's fine, thank you. 
 agent: Thank you for contacting us, have a nice day.

Answer:
no_flight