Hello.
Hello, how can I provide assistance to you?
My football test match has been cancelled due to heavy rains. can you please cancel my recent reservation?
Sure. Could you please provide your name to cancel the reservation?
Laura Edwards is my name.
Please wait a minute.
Sure.
Thanks for your time. We have not found any reservation on your name.
That's not a problem. Thanks for your kind information.
Thank you for consulting us.