Hello.
Hello, Good Morning.
My name is Nicholas Adams.
How may I guide you?
I have already booked my ticket to Boston but due to an emergency, my trip got cancelled.
Sure, please hold on for a moment while I check for any active reservations with your name.
Ok, take your time.
I am sorry to inform you that there are no reservations with your name.
That's fine. Thank you for your information.
Thank you, have a good day.