Hello.
Hello. How may I aid you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Ok, I'll help you in cancellation. Please wait a moment.
Sure, take your time.
May I know your name please?
My reservation was done under the name Brenda Turner.
Thank you for providing your name, no reservation was found on your name in our database.
Ok, not an issue. Anyways, thank you for the information.
Thank you for opting us.