Hello. Laura Allen here.
Hello. How may I help you?
Due to sudden change in my trip location, I would like to change my reservation. Can you please help me out?
Sure, please wait for a minute.
Sure, take your time.
There is no previous reservation found under your name.
Oh! I think the ticket was not booked properly while I am booking.
It's ok.
Anyways, thank you for the information.
Most welcome.