Hello.
Hello, how can I support you?
I want to cancel my reservation due to heavy rains at my destination place, will you please help me to cancel?
Sure, we are here to assist you.
Thank you for accepting my request.
Please mention your name.
Sure, my name is Sarah Nelson.
Please give me a minute, I will check the status and revert to you.
Sure.
Thank you for being patient, There was no reservation found on your name to cancel it.
Not a problem, thank you.
Thank you for reaching us.