Hello.
Hello.
I am Jack Smith.
How can I assist you?
Can you cancel my reservation which I did recently due to rain fall?
Sure, I will check your reservation status and get back to you.
Ok, I will wait for you.
Sorry Smith, I did not find any reservation by your name in our database.
Ok, not a problem. Thank you for your help in checking the reservation.
You are welcome and thank you for contacting us.