Hello,.
Hello, how may I serve you at this moment?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, we are here to help you.
Thank you.
May I know your name to check your reservation status?
Myself, Joshua Davis.
Ok, please wait for a while.
Ok.
Sorry to inform you that, we did not find any reservation against your name.
Ok, no issues. Thank you for your help.
Thank you for opting us.