Hi.
Hello. How may I assist you?
 I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?
Sure, I am here to help you with your concern.
Thank you. Anthony Martinez.
Anthony Martinez, please hold on a moment. I will check your reservation status.
Ok.
Anthony Martinez, there is no active reservation on your name in our records.
No issue. Thank you.
Thank you for reaching us, hope you visit us again.