Hello. I am Gregory Smith.
Hello, how may I provide assistance to you?
Can you please help me to cancel my reservation?
Sure, we are here to help you.
Thank you.
Please be on hold for some time.
Ok, I will wait.
Thank you for waiting. Sorry we couldn't find any reservation on your name to cancel your ticket.
Ok, no problem. Thank you.
Thank you for choosing us. Have a good day.