Hello, Thomas Lopez here.
Hello, how may I guide you?
I would like to change my existing reservation because I have planned to stay for some more days with my uncle in Houston, can you please help me in changing my reservation?
Sure, I will help you with that, please wait a moment.
Sure, take your time.
Sorry Thomas, no reservation has been found on your name in our database.
That's fine, thank you for checking.
Thank you for using our service.