Hello.
Hello, how may I render you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, may I know your good name?
My reservation was done under the name Gary Thomas.
Ok, Please wait for a couple of minutes.
Sure, take your time.
Thanks for waiting, no active reservation was found on your name in the database.
Ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us.