Hello, Susan Turner here.
Hello. How can I assist you?
I want to cancel my reservation, due to my family issues.
Sure, I am here to help you.
Thanks.
Give me a moment.
Sure, take your time.
Sorry Susan, there is no reservation is found on your name to cancel.
No problem, may be my husband cancelled my reservation.
Ok. Thank you for approaching us.
Thank you for the information.
Welcome.