Hello, I am Daniel Harris.
Hello, how can I guide you for today?
Can you please help me in cancelling my reservation?
I will help you with that.
Thank you.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
I'ts ok, thank you for your kind information.
Thank you for contacting us, have a nice day.