Hello.
Hello. How can I help you?
I am planning to change an existing reservation, due to some urgent work.Can you please help me out?
Sure, I will help you.
Thank you.
Let me know your name to check for existing reservation.
My name is Emily Thomas.
Please, hold on a moment.
Sure.
Thank you for waiting, I could not find any reservation on your name to change.
That's fine, thank you for your service.
Thank you for reaching us.