Hello.
Hello, how may I help you?
Can you help me to cancel my recent reservation?
Sure, I am here to help you. May I know your name?
Ok, please check for the name Alexander Williams.
Thank you. Please wait for a while, I will check your reservation status and let you know.
Ok, take your time. I will wait.
Sorry, there is no reservation found under your name in our database.
That is ok, thank you for assisting me.
You are welcome and thank you for choosing us.