Hello.
Hello. How may I assist you?
My exam has been postponed, so I want to reschedule my itinerary dates.
Ok, may I know your name to check your reservation?
Kenneth Collins here.
Ok, please be on hold for sometime.
Sure.
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
No problem, thank you.
Thanks for reaching us.