Hello.
Hello, how may I assist you today?
Owing to an emergency, I just want to cancel my recent reservation. Can you please aid me?
Sure, we are here to help you. Can I have your name to proceed?
Sure, my name is Gregory Nelson.
Ok, please wait a moment.
Sure.
Thank you for your valuable time, sorry no reservation found with provided name.
That's Ok, thanks for your response.
Thank you for availing us.