Hello, I am Christine Jackson.
Hello, how can I help you today?
I want to cancel my recent reservation due to heavy thundersnow. Can you please help me with this?
Ok, please wait for a moment, I will check and get back to you.
Ok.
Thanks for waiting. Sorry, there is no reservation found with your name.
That's Ok, not an issue. Thank you, for helping me.
Ok, thank you for choosing us.