Hello. Sandra Jones here.
Hello, how can I serve you today?
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, I will help you. Please wait for a while.
Ok, I will wait.
Thanks for waiting, there is no active reservation found on your name.
Anyway, thanks for the information.
Thank you for availing us, hope to serve you again.