Hi.
Hello. How may I assist you at this moment?
I would like to cancel my recent reservation because my business meeting has been cancelled. Can you help me?
Sure, I am here to help you, wait for a moment please to check your reservation status. May I know your name please.
Sure, my name is Kimberly Harris.
Sorry Harris, in my database I did not found any reservation with your name.
It's fine, not an issue.
Anything else to help you.
No, thank you for checking.
My pleasure, have a good day.