Hi.
Hello. How can I help you?
Can you please book my flight ticket from CLT to OAK?
Sure, can you please let me know your trip dates?
I would like to depart on May 16th and return back on May 18th.
Would you like to fly with connecting flight or direct flight?
Yes, I am looking for a connecting flight.
 Is there any other preferences that you would like to add before booking?
No.
If you can help me with your name, I can check with the availability of flights.
Myself Janet Williams.
Flight-1026 is available in Southwest airlines with single connection and the ticket fare is 900. Can I proceed?
Yes, please book the ticket.
Your booking is confirmed.
Thank you so much.
Thank you for reaching us.