Hello.
Hello. What can I do for you?
I would like to cancel my reservation because of my health issue, can you help me?
Sure, just wait a while, I will check and inform you.
Sure.
For documentation purpose may I know your name.
Sure, myself Joshua Wilson.
There is no reservation found on your name, Wilson.
Ok, thanks for checking.
Do you want to know anything else.
No, thanks for helping me.
Thanks for contacting us. Have a nice day.