Hello.
Hello. How can I assist you today?
I want to cancel my reservation, due to some problems I am unable to travel those dates, can you please cancel my reservation?
Sure, may I know your name to check for the previous reservation?
Sure, my name is Paul Perez.
Let me check for the previous reservation.
Ok.
Paul, there is no reservation found under your name.
Oh! It's ok no problem may be I am not booked my ticket properly at that time. Thank you for your service.
Thank you for contacting us.