Hi.
Hello, how can I help you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Ok, please provide your name to check your reservation.
Sure, my name is Brandon Thomas.
Brandon Thomas, very good name. Let me check your previous reservation now.
Ok.
I searched for your previous booking, but no results were found in our data base. Sorry for the inconvenience.
That's ok, thank you for checking.
Have a great day.