Hello.
Hello, how may I guide you?
Rachel Clark here.
Hello Clark.
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
Sure, wait a moment to check your previous reservation status.
Ok.
Sorry Clark, there is no reservation found under your name in our database.
It's ok. Thank you for the information.
Thank you for reaching us, have a nice day.