Hello.
Hello, how can I guide you for today?
I am Richard Mitchell. I would like to cancel my recent reservation, due to some health issues. Could you please help me?
Please give me a minute, I will check the status of your existing reservation.
Ok, I will wait for your response.
Sorry, there is no reservation found under your name in our database.
That's ok, no problem with that one. I will choose another source to travel.
Thank you for contacting us, have a nice day.