Hello.
Hello, how can I assist you?
I have made a booking to Seattle but the trip got changed to Austin, can you please help me in my flight ticket changing process?
Sure, please share your name to check current reservation status.
Sure, my name is Helen Nelson.
Thank you, please wait for a while.
Sure.
Sorry, we don't have any reservation on your name to make changes.
That's fine, I think it is not booked while I was booking. Thank you for checking my reservation status.
Thank you.