Hi.
Hello, how may I serve you?
I am Stephen Baker. Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with it please?
Sure, we are willing to help you.
Thank you.
Please wait a moment, I will revert with the status.
Ok.
Unfortunately, there is no reservation found on your name to proceed further.
That's ok, thank you for the information.
Thank you for contacting our service.