Hello.
Hello, how may I aid you?
I would like to cancel my recent reservation due to cancel of my seminar.
Sure, we are here to help you.
Can you please help me?
Sure. May I know your good name please?
I am Karen King.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
No problem, thank you for the information.
Thank you for choosing us.