Hi.
Hello, how can I serve you today?
I am Richard Anderson. I want to cancel my flight reservation as my father is unwell, can you please help me?
Sure, I will help you.
Thank you.
Please wait for a while, I will check your previous reservation.
Sure, I will wait for your reply.
Thank you for your time, there is no reservation found on your name.
Oh! Not an issue. Anyway, thank you for checking.
Thank you for reaching us.