In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Q: customer: Hi. 
 agent: Hello,. 
 customer: I am Amy Mitchell. 
 agent: How may I be of your help? 
 customer: I need to go to New York to attend Culture, Heritage and Folk festivals, can you make a reservation on 01/24? 
 agent: Sure, we are glad to help you. 
 customer: Thank you. 
 agent: Please provide your boarding and landing airport codes? 
 customer: I want to fly from Los Angeles, CA - LAX to reach NY - LGA. 
 agent: How much you can afford for a flight ticket? 
 customer: I would like to return on 01/26. 
 agent: Ok. 
 customer: I can afford up to 5000. 
 agent: We found a connecting flight with flight number 1028. Shall I confirm your booking? 
 customer: Please reserve. 
 agent: Your flight ticket is processed from an UA airlines. 
 customer: Thank you. 
 agent: Thanks for availing us. Your E ticket will be sent to your registered mail id.

A: book
****
Q: customer: Hello. 
 agent: Hello. How may I assist you? 
 customer: I want to travel from MSP to SEA. Can you book a flight ticket for me? 
 agent: Sure, tell me your travel dates please? 
 customer: I want to fly in the flight on May 27 and May 29. 
 agent: May I know your name please? 
 customer: I am Edward Robinson. 
 agent: Do you have any connection limit? 
 customer: No, but I want to travel in economy class. 
 agent: Ok, please wait. 
 customer: Ok, take your time. 
 agent: Thanks for your time. Sorry to say that there no flights found with your flight details. 
 customer: That's ok. Anyways, thank you for your help. 
 agent: Thank you.

A: no_flight
****
Q: customer: Hello. 
 agent: Hello. How can I help you today? 
 customer: I want to cancel my recent reservation owing to an emergency. 
 agent: Sure, I am here to help you with that. Can you please tell me your name? 
 customer: My name is Dennis Wilson. 
 agent: Here, I found your reservation and it is successfully cancelled. 
 customer: Thank you. 
 agent: Thank you for opting us, have a nice day.

A:
cancel
****