Hi.
Hello.
I am Jerry Wilson.
What can I do for you today?
I do not want to travel in this week, can you help me to change my reservation?
Sure Jerry, please allow me a moment to check.
Sure, take your time.
Sorry Jerry, no reservation found on your name, I think your previous reservation is not confirmed.
Oh! that's fine. Thank you for your help.
Do you want any other help?
No. Thank you for asking.
Ok, thank you for approaching us, hope you will reach in future.