Hello.
Hello. How can I help you?
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
Sure, can you please mention your name to check your reservation details in our database.
Myself Melissa Hall.
Thank you. Please wait for a while, let me check your reservation status.
Ok.
 I am very sorry to inform you that there is no reservation found under your name in our database.
Thank you so much.
Thank you for reaching us.