Hello.
Hello, how can I aid you for the day?
I would like to cancel my recent reservation because my trip dates are got postponed, can you help me?
Sure, I am mirthful to help you with that. May I know your name please?
I am Richard Johnson.
Please wait for a moment, let me check your previous reservation status.
Sure.
Thank you for waiting. I have found your previous reservation on your name and cancelled it successfully.