Hi.
Hello. How can I assist you today?
I am Donna Anderson.
Ok.
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date.
Ok.
So, I request you to modify my reservation?
Sure, I will help you.
Thank you for considering my request.
Please wait for sometime, I will get back to you with some information.
Ok, I will wait.
Thanks for your precious time. But, there is no reservation found with your name to proceed with change in reservation.
Ok, no issues.
Thank you for choosing us, Have a nice day.