Hi.
Hello.
Due to ill health, I'm planning to cancel my recent reservation. Please help me with that.
Sure, I am happy to help you. May I know your name?
Sure, my name is Ruth King.
Thank you. Please be online for a while.
Sure, I'll wait for your response.
Sorry, there is no reservation found under your name in our database.
Oh! That's ok, thank you for giving the information anyways.
You are welcome and have a nice day.