Hello.
Hello. How may I aid you?
Can you please help me to cancel the ticket? Because I have cancelled the trip.
Sure, I will help you with the cancellation of flight reservation. Please wait.
Thank you for accepting my request.
I have searched online but I could not find your flight reservation to cancel it. May I know your name please?
It's ok, not a problem with that. My name is Donald Mitchell.
Thank you.