Hello.
Hello. How can I assist you?
I am an old person and my son had booked me a flight ticket in the past week and suddenly I met with an accident. So, I am unable to travel the trip and I don't know how to cancel the flight ticket, can you please help me in flight ticket cancellation?
Sure, I'll help you in that. May I know your good name please?
Thank you for accepting my request and my name is Susan Thompson.
Fine, please be online while I'll check your reservation status. Susan, there is no reservation found under your name to do cancellation.
Ok, I think it has cancelled by my son it self only. Thank you for your search and providing the information.
Thank you for choosing us, have a great day.