Hi.
Hello. How may I help you?
I want to cancel my recent reservation. Can you help me for that one?
May I know your name to check your reservation?
Sure, Katherine Hernandez here.
Ok, be on hold for sometime.
Sure.
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
No issues, thank you for the information.
Welcome Katherine Hernandez.