Hello.
Hello, how can I provide assistance to you?
Due to sudden health issue, I would like to cancel my reservation. Can you please help me out with that?
Sure, we are here to help you.
Thank you for accepting my request.
May I know your good name please?
Sure, my name is Catherine Carter.
Please wait for a while.
Sure, take your time.
Thanks for your time, there is no active reservation found in your name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for choosing us.