Hello.
Hello, how can I help you today?
Please cancel my recent reservation due to some health issues?
Sure, we are here to help you. May I know your name further process??
I am Samuel Hill.
Ok, wait for some time I will check and get back to you.
Sure.
Thanks for waiting we found reservation on your name, Shall I proceed cancel your ticket?
Yes, please proceed.
Your ticket has been cancelled.
Thank you for your help.
Thanks for approaching us.