Hello. Myself Matthew Lee.
Hello, how can I assist you?
I would like to cancel my recent reservation due to some health issues, can you help me in that?
Sure, I will help you with that. Please wait for a while.
Thank you for your quick response. I will wait for your response.
Thanks for waiting, we found a reservation on your name and it has been cancelled successfully.
That's fine, thank you for the information.
Thank you for availing us.