Hello.
Hello, how may I aid you?
Myself Eric Brown. Due to some problems I am unable to travel in flight so can you please cancel my flight ticket?
Sure, please wait a moment I will check your details and proceed further.
Ok, thank you.
Sorry to say, there is no reservation on your name in my database.
Oh! It's ok no problem. Thank you for your information.
Thank you for reaching us, have a nice day.