Hello.
Hello.
I am Lisa Adams.
How can I aid you?
I had planned to go on a trip with my friends, but it was postponed due to health problem of my friend. Can you help me in changing my recent reservation?
Sure, just a second please.
Ok.
Sorry to say no reservation found on your name.
That's Ok.
Thank you for choosing us.
Anyways, thank you for your help.
Your welcome.