Hello.
Hello.
I am Mark Edwards.
How may I aid you?
I want to cancel my recent reservation due to bad weather condition, can you please help me in that?
Sure, we are here to help you.
Thank you.
Please wait for a moment, I will check the records.
Ok.
Sorry to inform that, there is no reservation found on your given name.
No problem, thank you for your help.
Thanks for reaching us, have a nice day.