Hello.
Hello, how may I help you?
I need a help from you, to cancel my recent reservation. Can you aid me?
Sure, I am here to assist you. May I know your name?
Thank you for taking my request. Please check the ticket under the name Dorothy Brown.
Thank you. Please wait for a while. Let me check your reservation status in our database.
Sure, I will wait for your response.
Sorry, there is no reservation found under your name in our database.
That's fine, no issue. Anyway thank you for checking.
You are welcome and thank you for choosing us.