Hello.
Hello, how can I guide you for today?
I want to like to change my existing reservation due to postpone of my meeting. Could you please help me?
I will help you with that. May I know your name?
I am Jack Scott.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
No worries, thank you for the information.
Thank you for contacting us, have a nice day.