Hello.
Hello. How may I assist you?
My name is Joshua Carter. I need to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you please help me out?
Sure, we are here to help you.
Thank you for accepting my request.
Please wait a moment, I will check the status of your reservation and revert you.
Sure, I will wait.
Joshua Carter, no reservation has been found on your name in our records.
Not a problem, anyway thank you for your kind information.
Thank you for approaching us.