Hello.
Hello, good morning. I hope you are doing good today, how can I help you? We are from Central travel agency.
Good morning, I need to make few changes in my existing reservation, because I have mentioned wrong dates previously.
Sure, let me know on which name did you booked the ticket?
My name as per previous reservation was Stephen Young.
Ok, wait a while, let me check is there any previous reservation on your name.
Sure, take your own time.
Stephen Young, sorry to say there is no reservation on your name.
Oh! that's sad, maybe I have not booked my reservation properly.
I think so. Do you want to know anything else?
No, thank you for your assistance.
You are welcome.