Hello.
Hello, welcome to Virginia Agency. How may I help you?
I am Anna Phillips, I had a parents meet in my child's school in New York, but as I didn't get leaves from the office I am unable to go for the meet. Can you please help me with cancellation of my reservation?
It's sad to hear that you are not able to go for the meet. Please give me a moment to check if there is any reservation under your name.
Sure, please go ahead and let me know.
Thank you for your patience. I did not find any reservation in my records under your name.
Oh! I think my husband cancelled the tickets and forgot to let me know.
Do you have anything else that I can help you out with?
No, thank you for your assistance and quick response for my requirement.
Hope you have a good day today and I hope you choose our agency in future to serve you.
Sure, if I have anything I will let you know.Thank you.
You are welcome.