Hello.
Hello. How can I help you?
I want to change my existing reservation. Could you help me with that?
Sure, I will help you to change your reservation.
Thank you.
Ok, please mention your name.
Samuel Phillips.
Ok, please allow me a moment.
Ok.
Sorry, no reservation found on your name to change your reservation.
That's ok, no problem. Thank you.
Welcome, have a nice day.