Hello.
Hello, how may I render you?
I am Susan Lewis. Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
Sure, I will help you with that. May I know your good name, to check your existing reservation?
I already mentioned above.
Ok, please wait for a minute.
Sure.
Sorry, there is no reservation found on your name.
Not an issue. Thank you.
Thank you for reaching us.