Hello. I am Carolyn Clark.
Hello. How can I aid you?
I had planned to go on a trip,but it was postponed due to some reasons. Can you change my recent reservation?
Sure, I am here to help you in amending your reservation.
Ok.
Please allow me a moment to check for your previous reservation status is active or not.
Ok, take your own time.
Thank you for waiting.
Ok.
Sorry, there is no active reservation have been found under your name in our database to amend it.
That's ok. Anyways, thank you for your help.
Thank you for reaching us.