Hi.
Hello. How may I assist you?
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
Please let me know your name?
Sure, my name is Shirley Mitchell.
Ok. Let me check details with your recent reservation.
Sure, I will wait.
I regret, there is no reservation by name Shirley Mitchell.
Ok, no problem.
Thanks.
Anyways, thank you for your service.
Have a nice day!.