Hello,.
Hello, how may I oblige you today?
I am Christine Phillips. Owing to an emergency, my orientation day has been cancelled.So I would like to cancel my recent my reservation. Can you please help me with cancellation?
Sure, we are glad to serve you. Please hold a moment, let me check your reservation with us.
Ok.
Thanks for your time, unfortutnately no reservation found with your name.
Ok, no worries at all. Thank you for your valuable information.
Thanks for approaching us, have a great day ahead.