Hello.
Hello. How may I guide you?
I am unable to catch the flight on the departure date so, I am willing to change the trip dates. Can you please help me in changing the details?
Sure, I will help you.
Thank you.
May I know your name please to check your reservation status?
My name is Margaret Martin.
Please wait a moment.
Ok, take your own time.
Margaret, no reservation has been found on your name in our records.
It's ok, not a problem. Thank you for checking my ticket status.
Thank you for approaching us.