Hello.
Hello, how may I help you?
I am Susan Lewis. Can you help me booking a flight ticket from ATL to PHX?
Sure, may I know your trip dates?
I will start on 02/01 and return on 02/03.
Do you have any other requirements?
I need a direct flight.
Ok, please wait.
I am looking for a economy class.
Sorry, we regret to inform you that there is no flight available as per your request.
No problem, thank you for the information.
My pleasure.