Hi.
Hello, how can I assist you?
Michael Lopez here. I want to cancel my recent reservation due to high fever, can you help me please?
Ok, I need some time to check.
Ok, please check with my previous booking and let me know the status.
Ok, I am sorry to say there is no reservation been found on your name in our records.
Oh! That's very sad to hear from you. Anyways, thank you for checking with availability.
Thank you for assisting me.
You are most welcome.
Thank you connecting with our agency.