Hello.
Hello, how may I aid you today?
Kevin Smith here, I need to alter my existing reservation as my exam schedule has been postponed.
Sure, we are here to serve you. Please hold a moment, let me check your current status with us and let you know.
Sure.
Thanks for your valuable time, unfortunately no reservation found with provided name.
Ok, no worries at all. Thank you for your kind service.
Thank you for reaching us.