Hello. Myself Shirley Miller.
Hello, how may I aid you today?
I want to change my existing reservation, can you help me in that?
Sure, I am here to help you out. Please allow me a moment.
Sure, I will wait for your response.
Sorry Shirley Miller, there is no reservation on your name in our database.
That's ok, no problem. Thank you for the information.
Thank you for reaching us.