Hello.
Hello. How may I assist you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I will help you with your concern.
Thank you.
May I know your name please to check your reservation status?
My reservation was done under the name Michael Thompson.
Please hold on a moment.
Sure, take your time.
Michael Thompson, no reservation has been found on your name in our records.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.