Hello.
Hello. How may I help you at this moment?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I am here to help you with the ticket cancellation. Can I know your name please?
Helen Miller.
Ok, please give me a minute. I will check the ticket status and get back to you.
Ok.
Sorry to inform you that, there is no active reservation found with your name to cancel the ticket.
Anyway, thanks for the information.
You are welcome. Thank you for choosing our agency.