Hello.
Hello. How may I aid you?
I want to cancel my recent reservation, due to some health issue. Can you help me?
Sure, I am here to help you out.
Thank you.
May I know your name to check your reservation status?
Sure, I am Elizabeth Turner.
Ok, please give me a moment.
Sure.
We found an active reservation on your name, shall I proceed to cancel?
Yes, you can.
Your reservation has been cancelled successfully.
Thank you for your great service.
Welcome, thank you for reaching us.