Hello.
Hello. How may I help you out?
Can you please help me to change my reservation?
Sure, I will help you in changing the ticket. May I know your name please?
My name is Ronald Nelson.
Happy to inform you, I have found the reservation. Can I know your airport codes too?
My airport codes are IAD to ORD.
May I know your travelling dates please?
My travelling dates are on Feb 02 and Feb 04.
There is a flight with connection 1 and price 100, can I proceed?
Sure, but I need to depart in the evening and return in the afternoon. Can you please help me with that?
Sorry, there are no flights found.
Ok, not a problem.
Thank you for reaching us.