Hello. Jennifer Garcia here.
Hello, how can I guide you for today?
Due to sudden health issue, I am not able to travel in a flight on those date that I want to travel. So, I would like to change my reservation. Can you please help me out with that?
Sure, I will help you with that.
Thank you.
Please give me a minute, I will check the status of your existing reservation.
Sure, take your time.
Sorry, there is no reservation found under your name in our database.
Oh! Not an issue. Anyway, thank you for the information.
Thank you for contacting us, have a nice day.