Hi.
Hello, how may I help you?
I am Benjamin Smith. Can you cancel my recent reservation, which I have done previously.
Sure, I am here to help you. Please wait for a moment to check your details.
Ok, take your own time.
Thank you for waiting. No reservation found on your name in my database.
It's ok, it might be not done properly while booking. Thanks for checking.
Thank you for reaching us.