Hello.
Hello, how can I help you today?
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, may I know your name please?
Thank you. Please check the reservation with my name Betty Turner.
Please wait.
Sure, take your time.
Sorry, no reservation found on your given name in our database to cancel it.
Oh! It may not be booked properly. Anyway, thank you for your time.
Thank you for contacting us.