Hello.
Hello, How exactly I can serve you the best today?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
My name is Jeffrey Hernandez.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure, take your time.
We are sorry to say that, there is no active reservation found on your name.
That's ok, thank you for your information.
Thanks for choosing us.