Hi.
Hello, how can I aid you?
Actually I have attend to a meeting, but as my wife gave birth to new baby, I want to cancel my reservation.
Sure, May I know your name?
I am Samuel Edwards.
Sure, Please wait a moment.
Ok.
Thank you for waiting.
Ok.
Sorry, we did not found any flight based on your given details.
Ok. Thanks for your information.
Thank you for reaching us.