Hello. I am Jonathan Gonzalez.
Hello, how can I guide you for today?
Suddenly, I am fallen sick. So I want to cancel my reservation. Can you please help me with it?
I will help you with that. Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
Ok, not an issue. Thank you for your information.
Thank you for contacting us, have a nice day.