Hello.
Hello, how can I help you today?
I want to cancel my reservation, because my friends have already done my reservation with some other airlines. So could you please help me out?
Sure, may I know your good name?
Sure, I am Katherine Hernandez.
Please wait for a moment.
Ok, I will wait.
We found a reservation on your good name. It has been cancelled successfully.
Ok, Thank you.
Thank you for reaching us.