Hello.
Hello, How can I help you out?
I am Raymond Wilson. As my grandmother got expired, I want to change my recent reservation. Can you help me with that?
Sure, we are gleeful to help you.
Thank you.
Please wait for a while.
Sure.
Thanks for waiting, we are sorry to inform you that, there is no active reservation on your name to change it.
Ok, not an issue. Thank you for the information.
Thank you for availing us.