Hi.
Hello. How may I assist you today?
Can you please help me to cancel my reservation as my holidays plan got cancelled?
Sure, I'll help you with this. Please let me know your name to check the reservation list.
I am Richard Johnson.
Thank you for sharing your name, please wait a moment.
Sure, take your time.
Thank you for waiting, Happy to inform you that there is a reservation found by this name. Shall I cancel the ticket?
Yes, please cancel it.
Your ticket has been cancelled successfully.
Thank you for your help.
It's pleasure to serve you.