Hello,.
Hello, how can I assist you today?
Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you please help me out?
Sure, may I know your good name please?
My name is Nicholas Collins.
Ok, give me a moment.
Sure.
Thank you for being wait. Unfortunately there is no reservation found with your name.
Ok, no issue. Thank you.
Thank you for picking us.