Hello.
Hello, How can I help you?
I have made an earlier reservation to attend for a seminar at my university, due to some technical issues it has been postponed. Can you please aid me to change it?
Sure, May I know your name?
Thanks for accepting my request, Emily Nelson is my name.
Please wait a second.
Sure.
Sorry, No reservation found on your name.
That's Ok, thanks for your assistance.
Thank you for opting us.