Hi.
Hello, how may I aid you?
My exams got postponed due to some problems in college, can you please help me in changing the reservation?
Sure, I will help you.
Thank you.
May I know your good name please?
I am Robert Edwards.
Please wait for a while.
Ok.
Thanks for your time, there is no reservation found in your name.
Ok, no problem. Thank you for your quick response.
Thank you for choosing us.