Hello.
Hello, how can I help you?
I am very happy to change my existing reservation because my examination was postponed, now I have much time to prepare for the exam.So please help me in modifying my recent reservation.
Sure, may I know your name please?
Laura White here.
Ok. Sorry, no reservation is found with your data.
It's no a problem. Thanks for checking and giving information.
Thank you for choosing us.