Hello.
Hello, how can I help you?
Due to sudden change in my plan, I would like to cancel my reservation. Can you help me?
Sure, I will help you. To proceed further, may I know your good name please?
My name is Timothy Baker.
Ok, please wait for a while.
Sure.
Thanks for being so patience, but there is no reservation found on your name.
That's fine, thank you for the information.
Thanks for opting us, have a good day.