Hello.
Hello. How can I assist you?
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I am here to help you with that. Can I know your name please?
Raymond's Davis here.
Ok, please give me a minute.
Sure.
Sorry to tell you, there is no active reservation found with your name.
Ok no problem, thank you for your services.
You are welcome. Thank you for reaching us.