Hello.
Hello.
I am Catherine Parker.
How can I help you today?
 I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Can you please help me out?
Sure, I will help you to cancel your reservation.
Thank you.
Please give me a moment.
Ok, take your time.
Sorry Parker, no reservation found on your name to cancel your reservation.
That's ok, thank you for your information.
Welcome, have a nice day. Thank you for choosing us.