Hello, I am Michelle Young.
Hello, how may I aid you?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me in that?
Sure, I am here to help you.
Thank you.
Please wait for a while.
Sure.
Sorry to inform that, there is no reservation found on your name.
That's ok, not a problem. Thanks for your information.
Thanks for reaching us.