Hello. This is Jessica Evans.
Hello, how may I serve you at this moment?
I want to cancel my reservation due to heavy rainfall at my departure airport. Can you help me with that?
Sure, we are here to help you.
Thank you.
Please be on hold for some time.
Sure.
Sorry to notify that, we couldn't find any reservation against your name.
No problem. Thank you for helping me.
Thank you for opting us, have a nice day.