Hi.
Hello. How may I assist you?
I want to fly from MCO to MSP, can you check the flight availability on that route?
Sure, can I have your planned journey dates please?
My planned travel dates are 08/19 and 08/21.
May I know your name please?
Kimberly Scott here.
Do you need a connecting flight?
I want a flight with single connection.
Do you have any other specifications?
My class preference is business class only. I want to travel in normal -cost only.
Kimberly Scott, no flights has been found on your preferences.
No issues, thank you for  the information.
Thank you for reaching us.