Hello.
Hello, How exactly I can serve you the best today?
Could you please help me to update my travelling dates in my existing reservation as my trip dates got postponed?
Sure, I can change your reservation right now. Before that I need to know your good name please?
I made a reservation by this name Patricia Martin.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
That's ok, no problem. Thank you for your information.
Thanks for approaching us, wish you a great day.