Hi.
Hello.
Myself Justin Miller.
How may I help you?
 I need to cancel my reservation, as my friends have already booked my ticket in another flight along with them, I was not aware of this thing, so can you please cancel the ticket for me?
Sure. Please give me a moment to check. No reservation found on your name.
Ok, take your own time.
Sorry. Thank you for choosing us, have a nice day.