Hello.
Hello, how may I aid you today?
Can you please help me to change the details in the past ticket? Because the meeting which is held at Austin is changed to Phoenix city. So, I need to change the airport codes.
Sure, please share your good name.
Thank you. My name is Sharon Hall.
Please hold for a while.
Ok, take your time. I will wait for your response.
Sorry to say that, there is no active reservation found on your name.
It's ok, not a problem. I think the ticket is not booked properly. Anyways thank you for your time.
Thank you for reaching us.