Hello.
Hello. How can I aid you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Ok, please can I know your name to check for the reservation active state?
My reservation was done under the name Mary Wright.
Ok, thank you for waiting. Sorry as per the reservation records there is no reservation been found to amend.
Ok, not an issue. Anyways, thank you for the information.
Thank you for choosing our agency.