Hello.
Hello, how may I help you?
Can you please help me in changing my existing reservation?
Sure, I am here to help you for this. May I know your name please?
My name is Christopher Wright.
Just a moment, let me check your reservation status in our database.
Sure, I will wait for your information.
Sorry for inconvenience, no reservation is found under your name to change.
Ok, not an issue. Thank you for providing information.
Thank you very much for contacting our agency.