Hello.
Hello. What can I do for you at this moment?
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
Sure, may I know your good name please?
My name is Ronald Anderson.
Ok, please wait for few minutes.
Sure.
There is no recent reservation found on your name in our records.
That's fine, thank you for your service.
Thank you for reaching us.