Hello.
Hello. How may I help you?
My friends insisting me to stay with them for some more days. I want to cancel my reservation.
Sure, I can help you with that. On whose name you have previously reserved the ticket?
On the name of Jessica Lee.
Please give me a minute.
Sure.
Jessica, there is no reservation found with your details.
Ok, no problem. Thank you for your information.
Thank you for utilising our services.