Hello.
Hello, how may I be your helping hand?
I made a earlier reservation to attend a seminar, due to some technical issues it got postponed. Can you please change my reservation?
Sure, we are glad to assist you.
Thank you.
May I know your name?
My name is Kathleen Garcia.
Wait a minute.
Sure.
Sorry, we could not find any reservation on your name.
Ok, not an issue. Thank you.
Thank you for choosing us.