Hi.
Hello. How may I assist you?
Owing for an emergency, I would like to change my flight reservation. Can you please help me?
Sure, I will help you.
Thank you.
Can I have your name to check for earlier reservation?
My name is Jeffrey Johnson.
Please, wait for a while.
Sure.
Thank you for waiting, there is no reservation found on your name to change.
Sad to hear that. Anyway, thank you for checking.
Thank you for approaching us.