Hello.
Hello. How can I help you at this moment?
I need to change my existing reservation as my plan to attend a business meeting got postponed. Can you help me in doing that?
Sure, I am here to help you with this.
Thank you.
Can you please provide the name on which you have done the reservation previously?
I am Timothy Phillips.
Please hold on for a moment.
Sure.
Timothy Phillips, I have searched the database with your name and I didn't find any active reservation with your provided details.
Ok, not an issue. Thank you for the information.
Thank you for choosing us.