Hello.
Hello. How can I help you?
I would like to change my reservation due to some health issues, can you please help me out with that?
Sure, I will help you to change your reservation.
Thank you.
Ok, please share me your name.
Myself Samuel Edwards.
Ok, please allow me a moment.
Sure, I will wait for your response.
Sorry, no reservation found on your name to change your reservation.
That's ok, no problem. Anyway thank you for checking out.
Welcome, have a nice day.