Hello.
Hello, how may I assist you?
Nicole Roberts here.
Yes, Roberts.
Owing to an emergency I have request you to cancel my reservation, can you please help me out?
Sure, I will help you out.
Thank you.
Please wait a moment.
Sure, take your time.
Sorry Roberts, no reservation found your name.
Oh! I think the ticket was not booked properly while I am booking. Anyways, thank you for the information.
Ok, thank you for reaching us.