Hi.
Hello, how can I help you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
Sure, I am here to help you.
Thank you.
May I know your good name?
I am Elizabeth Allen.
Please, wait for a while.
Ok.
Thank you for being patience, there is no reservation found on your name.
Not an issue, thank you.
Thank you for choosing us.