Hi.
Hello. How may I aid you today?
I want to change an existing reservation due to an emergency, can you please help me?
Sure, I will help you with that.
Thank you.
May I now your name please?
Sure, my name is Cynthia Hill.
I am sorry to say that there is no reservation found under your name.
Ok, not an issue.Thank you for your information.
Thank you for reaching us.