Hello.
Hello. How can I aid you?
Can you aid me to cancel my reservation due to emergency?
Sure, may I know the name to check for the status?
Ruth Rodriguez here.
Please be on hold, I will get back to you in a minute.
Ok.
Thank you for waiting.
Thank you for the help.
Here, there is no active reservation have been found under your name in our database to cancel it.
Thank you.
Thank you for reaching us.