Hi.
Hello, how can we help you?
Can you help me in cancelling my recent reservation, as my exam is postponed?
I am glad to help you with your concern. Sure, may I know your name to check with the reservation status?
I am Joseph King.
Please allow me 2-3 minutes while I check with the status.
Sure.
Thank you for waiting, Joseph King. Joseph King, regret to inform that there is no active reservation found under your name to cancel.
Not an issue. That's ok, thank you.
Thank you for reaching us!.