Hi, I am Daniel Miller.
Hello, By what way can I assist you today?
I am unable to travel to airport to board my flight due to severe accident in my way to airport. Can you help me to cancel my reservation?
Sure, I can help you.
Thank you.
Please wait, let me check and get back to you.
Sure.
 Thanks for your time, no reservation found on the name of Daniel Miller.
Ok, no issues. Thanks for your quick response.
Thanks for choosing us.