Hello.
Hello. How can I assist you at this moment?
I want to change my reservation due to bad weather conditions at my destination place, so please help me to change.
Sure, I will help you with this. Can you please provide your name to search your reservation in our database?
Sure, I am Margaret Green from Seattle.
Margaret Green, there is no active reservation found under your name in our database.
That's Ok, thank you.
Thank you for contacting us.