Hi.
Hello, how may I render you today?
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
Sure, I will help you with that.
Thank you.
Can I have your name please to check the status of your reservation?
I am Sarah Johnson.
Please wait for a moment.
Sure.
Thank you for waiting, there is no reservation found on your name.
Ok, no issues. Thanks for the information.
Thank you for availing us.