Hello.
Hello, how may I assist you at present?
I want to cancel my reservation due to some health issues, so please help me in cancellation.
Sure, we are here to help you with cancellation.
Thank you for accepting my request.
May I know your name please?
Sure, my name is Frank Johnson.
Sorry to tell you that, there was no reservation found on your name to cancel it.
Not a problem, thank you.
Thank you for availing our service.