Hello.
Hello, how can I assist you?
Can you please help me to cancel my recent reservation?
Sure, I can help you with that. May I know your good name please?
Sure, I am Mary Moore.
Ok, please wait for a while.
Ok.
Mary Moore, there is no active reservation found under your name to do cancellation.
Ok, not an issue. Thank you for checking.
Thank you for choosing us, have a nice day.