Hello. I'm Donald Edwards.
Hello, how may I help you?
I am planning to to attend live concert at Washington, can you please help me with booking a flight ticket?
Sure, please help me with your airport codes.
My source airport code is PHX and the destination airport code is DCA.
Ok, can you please tell me your travel dates?
Sure, I would like to take off on 01/14 and return back on 01/17.
Sorry, no flights are available on your route.
Ok, no issues. Thank you for checking.
You are welcome.