Hello.
Hello, what help can I do for you?
Last week I have booked a ticket to attend a meeting at Houston, now I got a mail that the meeting is going to be held at Washington. Can you please help me in changing my existing reservation?
Sure, I will help you. Can I have your full name for checking your previous reservation?
Please, check the previous reservation details on Kathleen Thomas.
Ok, please be on hold, I will revert you.
Ok, take your own time to check the details on my reservation.
Sorry Thomas, there is no reservation under your name to change your travel locations. Do you have any other quires?
That's ok, no issue. If I have any queries, I will get back to you.
Ok, thank you very much for choosing our services. Have a nice day.