Hi.
Hello. How can I assist you at this moment?
I am Gregory Perez. I need to cancel my reservation because I am not able to move from my location due to heavy snow in my location. Can you render me out?
Sure Perez., I am happy to help you with that.
Thank you.
Can you please reconfirm your name to check your reservation status?
Myself Gregory Perez.
Ok Perez, please wait for a moment to check your reservation status.
Sure, I will be waiting for your response.
Sorry Gregory Perez, no reservation has found under your name to cancel.
That's ok, not an issue. Thank you for your information regarding my reservation.
Thank you for choosing us, have a good day.