Hello.
Hello, how can I aid you?
I need to change my recent existing reservation due to postpone of my document verification in my office. Could you please help me with changing the reservation?
Sure, we will help you. Can I have your name to check the details?
My name is Charles Campbell.
Please wait a moment.
Ok.
Sorry for the inconvenience, there is no reservation found on the name Charles Campbell.
Not a problem, thank you.
Thank you for opting us.