Hello.
Hello. How can I best support you now?
Can you please help me in changing my reservation due to some health issues?
Sure, I can change your reservation right now. Before that I need to know your good name please?
Sure, myself Frank Davis.
Ok, Please allow me a moment to check for the previous reservation in our database.
Sure, I will wait for your response.
We are sorry to say that, there is no active reservation found on your name.
That's ok, no problem. Thank you for checking out.
Thanks for reaching us, wish you a great day.