Hi.
Hello, how can I render you today?
I would like to change an existing reservation as my trip got postpone. Can you please check the reservation by this name Helen Davis?
Sure, I will help you with that.
Thank you.
Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.