Hi.
Hello, how may I help you?
Can you please hold me a flight ticket from IAD to JFK?
Sure, may I know your travelling dates?
My trip dates are 10/12 - 10/14.
May I know your connection limit?
I need a single connection.
Do you have any other preferences?
I prefer an economy class.
May I know your name?
Stephanie Nelson here.
Sorry, there are no flights available  on your request.
Not a problem, thank you.
Thank you for choosing us.