Hi.
Hello. How may I aid you today?
Can you please help me in cancelling my recent reservation?
Sure, we are here to help you. May I know your name?
Sure, my name is Nicole Phillips.
Give me a minute.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
Ok, No issues. Thank you.
Thank you for reaching us.