Hello.
Hello, how may I aid you?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, I am here to help you. Can I have your name?
Thank you and myself Scott Thompson.
I have found your reservation on your name, can I proceed to cancel?
Yes, please.
Ok, your reservation is cancelled.
Thank you for your help.
Thank you for reaching us.