Hi.
Hello, how may I aid you?
As my exam got postponed, I want to change my existing reservation. Can you help me out?
Sure, I am here to help you. Could you please provide your name to check your reservation status?
Sure, my name is Katherine Evans.
Ok, I found a reservation on your name. Could you please provide your travelling dates to search for the flight?
My travel dates are 09/03 and 09/05.
Please share your codes of airport you want to travel.
My airport codes are from IAH to PHL.
Ok, please hold on for a moment.
Sure.
Ok, there is a flight 1016 in Delta airline matching your details with price 200. Shall I proceed?
You can book it.
Ok, your booking is done.
Thank you for booking.
You are welcome.