Hello.
Hello. How can I help you?
Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you help me in amending the reservation?
Sure, I will help you in changing your ticket. May I know your name to proceed?
Thank you for accepting my request. My name is Amanda Davis.
Amanda Davis, regret to inform that there is no active reservation found under your name to amend.
That's ok, no problem. Thank you for spending your time.
Thank you for reaching our agency.