Hello.
Hello. How may I assist you?
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
Sure, I will help you.
Thank you.
Let me know your name to check the reservation status?
Mark Martinez here.
Please, wait for a while.
Sure.
Thank you for waiting, I have not found any reservation on your name to change.
No problem, thanks for your information.
Thank you for approaching us.