TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hi, I am Gregory Johnson. 
 agent: Hello, how may I render you? 
 customer: I want to reach New York, NY - EWR, to meet my cousin on her birthday. 
 agent: Ok. 
 customer: Can you help me with reserving a flight ticket within range 1000? 
 agent: Sure, we are pleased to serve you. May I know your boarding point? 
 customer: I want to board from Austin, TX - AUS. 
 agent: When did you planned to travel? 
 customer: I have planned to travel on 02/12 and return on 12/14. 
 agent: Please wait for a while. 
 customer: Sure. 
 agent: Thank you for waiting, we are sorry to inform you that no flights were available based on your schedule. 
 customer: Ok, not a problem. Thanks for your kind help. 
 agent: Thank you for reaching us.

SOLUTION: no_flight

PROBLEM: customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: Myself Daniel Brown. I would like to attend seminar, so can you help me booking flight from MSP to SFO? 
 agent: can I know your travel dates? 
 customer: My travel starts from 05/05 to 05/07. Provide flight with connection 1. 
 agent: Basing on your details, I got a flight with flight number 1005 with price 100 and connection limit 1. Can I proceed? 
 customer: Ok, proceed to booking. 
 agent: Your booking is done. 
 customer: Thank you for your services. 
 agent: Most welcome.

SOLUTION: book

PROBLEM: customer: Hello. 
 agent: Hello,. How shall I help you? 
 customer: I am Donna Young want to attend a nano science exhibition. So, can you book flight from Dallas,DFW to Los Angeles, LAX? 
 agent: Ok. Please specify your travel dates? 
 customer: The events starts on 12/26 and ends on 12/27.So, I will go on 12/25. I will return on end of the day of that event. 
 agent: Please provide flight connections limit? 
 customer: I need a break in between my journey. 
 agent: No flight found for your requirement as there is direct flight. 
 customer: Ok. Thanks for the information. 
 agent: Thanks.

SOLUTION:
no_flight