Hello. I am Sandra Williams.
Hello, how may I assist you?
I need to change my reservation due to in my destination floods has came. So, can you please help me with that?
Ok, wait a minute to check your previous reservation status.
Sure, take your time.
Sorry Sandra, there is no reservation found under your name in our database.
Oh! May be I am wrong. Anyway, thank you for your information.
Thank you for choosing us, have a nice day.