Hello.
Hello. What kind of assistance your are looking for?
My sister told me to cancel her reservation as she met with an accident. Can you please help me to cancel her reservation?
Sorry to hear that. Please give me a moment to check your reservation status in our database.
Sure, I will wait for your response.
May I know your name to cancel your ticket?
The reservation was done on the name of Deborah Carter.
Ok, I will check and get back to you.
Sure.
Sorry, I did not find any reservation on your sister's name.
That's fine, thank you so much for checking.
You are welcome. Thank you for approaching us.