Hello.
Hello. How can I aid you?
I want to change an existing reservation as my tournament got postpone due to bad weather conditions. Can you please check the reservation by this name Edward Miller?
Sure, I can help you.
Thank you.
Give me a minute.
Sure.
 Sorry, we couldn't find a reservation on your name to change.
Ok, not an issue. Thank you for information.
Thank you for choosing us.