Hello.
Hello, how may I assist you now?
Steven Hall here. I would like to cancel my recent reservation because of bad weather conditions.
Sure, I will help you with that. Please wait for a moment, while I check for the reservation.
Sure, take your name.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No issue, thank you for the help.
Thank you for visiting us, we hope see you again.