Hi.
Hello, how can I aid you?
I am Brian Martin. Owing an emergency want to change my reservation, can you help me with it please?
Ok, let me check.
Ok.
We found your reservation, can you please let me know your planned dates?
Ok, I would like to travel on 03/16 and return on 03/18.
Please share me your airport codes.
My airport codes are NY-EWR and PA-PHL.
Do you need any connection in between your journey?
I need a direct flight.
Sorry, there are no flights with a connection at this moment.
That's ok, thank you for the response.
Thank you.