Hello.
Hello, how may I aid you?
Actually my Hockey competition is postponed so that I want to cancel my recent reservation, can you help me?
Sure, may I know your good name please?
Yes, I am Jessica Scott.
Ok, hold on for a moment please.
Ok.
Sorry to say this Scott, we could not find a reservation on your name.
Ok, no problem. Thank you for your information.
Thank you for reaching us. Have a good day.