Hello.
Hello. How may I aid you today?
I need to cancel my recent reservation due to some health issues, can you help me?
Sure, I am happy to aid you with the ticket cancellation. Can I know your full name to check the ticket status?
I am Kevin Hernandez.
Ok, please give me a minute.
Sure.
Sorry Kevin Hernandez, there is no reservation found with your name to cancel the ticket.
Ok, no issues. Thank you for the information.
You are most welcome. Thank you for opting us.