Hello.
Hello, how can I assist you today?
Can you please aid me to cancel my recent reservation? Because my planned trip got cancelled suddenly.
Sure, may I know your name please?
Thank you for accepting my request. My name is Ronald King.
Ok, please wait for a while.
Ok.
Sorry, there was no reservation found with your given name.
It's ok, not a problem with that. Anyways thank you for checking the ticket status.
Thank you for opting us.