Hello.
Hello.
I am Susan Scott.
Susan Scott, how may I assist you today?
I would like to cancel my reservation as I am leaving for business meet, can you please help me out?
Sure, I will help you.
Thank you.
Please allow me a minute.
Sure.
Susan Scott, I am really sorry to inform you that there in no booking done on your name.
Ok no problem, thank you for your services.
Thank you for reaching us. Have a great time.