Hi.
Hello. How may I assist you?
I would like to book a ticket from PHL to IAD, can you please help me with that?
Sure, I am here to help you out. May I know your travel dates please?
The travel dates are from 05/11 to 05/13.
Can you please share your name for documentation purpose?
Kimberly Scott here.
Is there any connection preference?
I need a direct flight.
Do you have any other specifications?
No.
Kimberly Scott, there are no flights available in your route.
That's ok, thank you for your help.
Thank you for choosing us.