Hi.
Hello, how may I support you?
Owing for an emergency, I would like to cancel my flight reservation. Can you please help me out?
Sure, we are glad to help you. Can you please let me know your good name?
My name is Betty Jones.
Sorry, we did not find any active reservation on your name in our data.
Not an issue. Anyway, thank you for checking.
Thank you for contacting us.