Hello.
Hello, how may I assist you today?
I want to change my existing reservation due to my board exams. Can you help me for that one/.
Sure, I am here to help you. May I know your name please?
Sure, my name is Nicolas Edwards.
Please wait for a while.
Sure.
Sorry to inform you that there is no active reservation found on your given name.
No issues, thank you for the information.
Thanks for contacting us.