Hello.
Hello.
I am Ruth Adams.
What type of assistance do you need from our agency?
I would  like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Yes, I can help you to cancel the existing reservation.
Thank you.
Can you please give me a minute?
Sure.
I regret to tell you, there is no active reservation found with your name in our portal to cancel the ticket.
Ok no problem, thank you for your services.
You are welcome. Thank you for opting us.