Hello.
Hello, how can I help you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I am here to help you with that. Can you please share me your name?
My reservation was done under the name Stephen King.
Please hold on for a while.
Sure, take your time.
Sorry, there is no active reservation found on your name in our database.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us, have a nice day.