Hello.
Hello. How can I assist you?
I am planning to Change an existing reservation, due to health issue. Can you please help me out?
Ok, please can I know the name on which the reservation is done. So I can check?
My name is Ronald Clark.
Ok, please wait a moment.
Sure.
Ok, thank you for the patients you showed. Sorry as per the records of reservation there is no reservation been found to change.
That's fine, thank you for your information.
Thank you for choosing our agency.