Hello.
Hello.
I am John Lewis.
John, how can I aid you?
My holiday trip has been postponed, could you please help me with changing my recent reservation?
Sure, I will help you. Please wait for a moment.
Sure, take your time.
Sorry Lewis, no reservation found under your name in our database.
That's ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us.