Hello.
Hello, how can I help you today?
I am not feeling well so, please help me to change my existing reservation.
Sure, I will help you.
Thank you.
May I know your name to check the previous reservation?
Jason Perez here.
Please, wait for a while.
Sure.
Thank you for your time, there is a reservation found on your name.
Ok.
Please, share your new travelling dates.
My travelling dates are from 04/24 to 04/26.
Can I have your airport codes please?
Sure, my source airport code is NY - JFK and destination airport code is CA - OAK.
Thank you for being patience, there are no flights available with your requirements.
No problem, thanks for your information.
Thank you for contacting us.