Hello,. I am Helen Lewis.
Hello, how may I help you?
Due to emergency work, my scheduled examination dates has been postponed.So I would like to cancel my recent reservation. Could you please help me with cancellation?
Sure, please wait for a minute.
Ok.
Thank you for waiting, there is no reservation found under your name.
Ok, no worries at all. Thank you for your information.
Thank you for reaching us.