Hi.
Hello, how may I aid you?
Can you please help me to change my reservation? As I have some important work at my office.
Sure, I am here to help you out. Please allow me a moment.
Sure.
May I know your name?
My name is Joshua Carter.
Sorry Carter, there is no reservation on your name in our data base.
Not an issue, anyway thank you for checking.
Thank you for reaching us.