Hi.
Hello, how may I aid you?
Can you help me to cancel my reservation? Because I have some work on that dates.
Sure, could you please provide your name to check your reservation status?
My name is Samantha Hill.
Ok, please wait a moment I will check your details and proceed further.
Sure, take your time.
Sorry to say, I did not find any details regarding your reservation in my website.
Ok, no issues.
Thank you for choosing us, have a nice day.