Hello, I am Emma Allen.
Hello Emma. How may I help you today?
As my manager did not approve my leave, I would like to cancel my recent reservation.
Ok, I will help you with that.
Thank you.
Please wait a moment to check your previous reservation status.
Sure, take your time.
We regret to inform you that there is no reservation found on your name in our database.
That's ok, it might be cancelled before by my spouse. Thank you for checking.
Thank you for reaching us, have a great day.