Hello.
Hello, how can I help you today?
Can you please help me in changing my existing reservation, as my exam got postponed to some other date.
Sure, can I know your name please?
Sure, my name is Matthew Carter.
Ok, please wait.
Ok.
Thanks for waiting, there is no reservation found on your name in our data base.
Ok, no issues. Thank you for your service.
Thank you for reaching us.