Hello.
Hello, how can I help you?
I am planning to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, may I know your name?
My name is Scott Carter.
We have found your reservation, can you share your trip dates?
I am departing on May 18 and return on May 20.
May I know your journey airport codes?
My departure airport is DCA and destination airport is IAD.
Do you have any preferences?
I need a flight with connection limit 1 with economy class.
There is a direct flight with number 1017 in airline AA, the fare is 100 in economy class.
Please proceed for booking.
Your ticket is reserved, the depart time is 1:00 AM and return time is 8:00 AM.
Thank you for your help.
Thank you for choosing us.