Hello.
Hello, how can I guide you for today?
I'm William Clark. My holiday trip has been postponed. So, I would like to change my recent reservation which is under my name.
Please give me a minute, I will find your existing reservation status.
Sure, take your time.
Sorry, there is no reservation found under your name.
Ok, no issues. Thank you for checking.
Thank you for contacting us, have a nice day.