Hello.
Hello, how can I help you today?
I want to change my reservation as my plan to visit Washington is postponed. Can you help me with that?
Sure, I will help you. May I know your name to proceed further?
My name is Sandra Phillips.
Please wait for a while, I will check in the reservation list and get back to you.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, thank you for the information.
Thank you for availing us.