Hello.
Hello, how may I help you?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
Sure, we are here to help you. May I know your name please?
Thank you. I am Shirley Mitchell.
Sorry to inform you that there is no active reservation on your given name.
No problem, thank you for the information.
Thanks for reaching us, have a nice day.