Hello.
Hello. How may I guide you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I am gleeful to help you with that. May I know your name please?
My reservation was done under the name Betty King.
Please wait for a moment. Thank you for waiting.
Sure.
There is no reservation found on your name in our database to cancel it.
Ok, not an issue. Anyways, thank you for the information.
Most welcome, thank you for reaching us. Have a great day.