Hi.
Hello, how can I help you?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
Sure, we are here to help you. May I know your name?
I am Matthew Harris.
Ok, wait for some time.
Ok.
Thanks for waiting there is no reservations found on your name.
Ok, no problem. Thanks for your information.
Thanks for approaching us.