Hello.
Hello, how can I help you today?
I have booked a flight ticket earlier, but now I have changed my mind to travel on another day. Can you change my existing reservation?
Sure, may I know your name for further process?
Thank you, Patrick Wright is my name.
Please, wait for a while.
Sure.
Thanks for waiting, we are glad to inform you that we found a reservation with your name, kindly share your airport codes.
My airport codes are HOU and DTW.
Let me know your schedule trip dates.
I want to start my trip on Sept 18th and return on Sept 20th.
Do you prefer connecting flight or direct flight?
I prefer a connecting flight.
Thanks for sharing your details, there is no flight found that matches your data.
That's ok, not an issue. Thanks for your kind information.
Thank you for choosing us.