Hello.
Hello. How can I assist you today?
Due to sudden change in weather in my travel location, I would like to cancel my reservation. Can you please help me out with that?
Please provide the name for checking the reservation.
Please check it under the name of Katherine Lee.
Please give me a moment.
Sure.
Thank you for waiting. There is no reservation found under your name.
Oh! I think the ticket was not booked properly. Anyway, thank you for the information.
Welcome, have a great day.