Hello.
Hello, How can I assist you today?
I want to cancel my recent reservation, due to health issue.
Ok, may I know your name?
Myself Brian Perez.
Ok, please wait for a while, I will check the reservation list and let you know.
Sure, I will wait for your response.
Thanks for waiting but, no reservation is found on your name to proceed with cancellation.
Ok, not an issue. Thank you for your kind information.
Thanks for reaching us.