Hi.
Hello. How can I help you?
Can you please help me to cancel my existing reservation?
Sure, I am here to help you with that, can I know your good name to proceed further?
Ronald Scott here.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure, take your time.
We are regret to inform you that there is no active reservation on your name in our data.
That's ok, thank you for the information.
Thank you for reaching us.