Hello.
Hello, how may I assist you today?
Can you help me to cancel my recent reservation?
Sure, I am here to help you with cancellation.
Thank you.
Can I have your name please?
John Johnson here.
Ok, please wait for a while.
Sure.
Sorry to say that, there was no reservation found on your name to cancel it.
That's ok, thank you for checking.
Thank you for choosing us.