Hello. I am Dennis Jackson.
Hello, how can I assist you today?
Recently I had a reservation to enjoy my holiday trip with my friends, but suddenly my friend met with an accident so, I need to cancel my reservation. Can you please help me out in cancellation?
Sure, I will help you with cancellation. Please wait for a moment, while I search for the reservation on your name.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no issues. Thank you for the information.
Thank you for visiting us, we hope see you again.