Hello.
Hello. In which way I can help you today?
I need to change my reservation due to my earlier plan has postponed to another dates due to heavy rains so please help me with changing my reservation.
Certainly, I am happy to help you in changing your reservation.
Thank you.
Can you please provide me the name on which you reserved earlier?
Sure, please check the reservation with my name Kimberley Roberts.
Please wait a moment and I will check your existing reservation status.
Sure, I will wait for your response.
Sorry to inform you there is no previous reservation available on your name.
Oh! May be booking has not done properly due to server issue.
Yes, it might be happened due to technical issue.
Anyway, thank you for your valuable time.
Thank you for contacting us, have a good day.