Hello.
Hello, how may I assist you?
I am Joseph Rodriguez want to surprise my mother on her birthday. can You book a ticket to NV-LAS?
Sure, may I know your preferable dates?
My travel dates are 01/03 and 01/05.
Where would you like to leave from?
I will depart from AZ-PHX.
There is a flight on your details with airline AA, flight number: 1005 and with the fare of 100. Shall I confirm this ticket?
 i need a direct flight.
Sorry we could not provide direct flight on your dates.
Thank you for your help.
Thank you so much.