Hello, Samantha Turner here.
Hello, how can I help you today?
I heard that your agency gives quick service, I want to do some modifications in my previous reservation, can you please help me in modify the reservation?
Sure, wait a moment I will check it out whether your reservation existed or not.
Ok, take your own time.
Sorry, there is no reservation found under your name.
It's alright, no problem. I think the ticket is not reserve properly while I am booking.
Thank you for reaching us.
Thank you for the information.
Have a great day.