Hello, myself Laura Hill.
Hello. How can I help you?
Owing to an emergency I want to cancel my recent reservation, can you please help me out?
Ok, sure. Can you please tell me your name?
I have already mentioned.
Ok, fine please wait for a while.
Ok.
Oh! Sorry for the inconvenience there is no reservation found your name to cancel.
No problem, thank you for the information.
Welcome.