Hi.
Hello. How may I support you today?
I need few changes in my existing reservation, can you help me to change my reservation?
Sure, I'll hep you with this.
Thanks.
Please let me know your name to check the reservation status.
Sure, my name is Kimberly Smith.
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no issues.
Thank you for approaching us.