Hello.
Hello, how can I assist you today?
Due to my ill health, I would like to cancel my recent reservation. Can you help me with this?
I am glad to help you, can you please tell me your name?
My previous reservation has done with the name Patricia Davis.
Davis, please wait. Let me check your reservation status.
Sure.
Davis, I have not found any reservation by your name.
Ok, not an issue. May be my friend has already cancelled my reservation on behalf of me. Thank you for providing information.
Thank you for approaching us and take care.