Hi.
Hello, how may I help you?
I want to cancel my reservation which is done due to some heavy floods at Denver, can you please help me in this?
Sure, I will help you.
Thank you.
Please wait for a while.
Sure.
Can I know your name?
Sure, my name is Pamela Harris.
Sorry, there is no reservation found with your name in our records.
Ok, no problem. Thank you for your service.
Most welcome.