Hello.
Hello, how may I be at your service?
I want to change my existing reservation. could you help me with that?
Certainly, I can help you with that.
Thank you.
May I know your name to check the reservation list and revert to you?
Justin Turner here.
Ok, please give me a moment.
Ok.
We could not find any active reservation by your name.
That's ok, no problem. Thank you for helping me.
Thank you for reaching us.