Hello. I am Jessica Harris.
Hello. How may I guide you today?
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
Sure, I will help you with that. Please wait for a minute.
Ok, take your own time.
I am sorry to say that there is no reservation found under your details.
That's fine, thank you for your service.
Thank you for reaching us.