Hello.
Hello, how can I provide assistance to you?
I want to change my existing reservation due to sudden change of my exams. Can you help me with that?
Sure, we are gleeful to serve you. Please give me a minute, I will check the status and notify you. May I know your name?
My name is Christine Adams.
Ok, Christine Adams, we are sorry to inform you that no reservation has found in our data base based on your name.
Ok, no problem. Thank you.
Thanks for opting us, we hope to serve you again.