Hello, I am Raymond Phillips.
Hello, how may I aid you at this moment?
As my manager did not approve my leave, I would like to cancel my recent reservation.
Sure. I will help you. Please wait for a moment.
Thank you.
Sorry, there is no ticket on your given name in our list to cancel.
That's ok, it might be changed by my friend before.
Welcome. Thank you for reaching us, have a nice day.
Welcome. Can you please recheck my ticket?
Yes Raymond, due to technical issue it was not showing earlier, now it is showing. Shall I cancel it?
Ok, please proceed to cancel.
Your ticket is cancelled successfully. Thank you for reaching us.
Welcome.
You are welcome.