Hello.
Hello, how may I assist you today?
Brenda Hill this side. I would like to cancel my reservation due to an emergency, can you help me?
Ok Hill, I will help you. Please wait for a while.
Take your time for checking.
I have checked for the existing reservation with your name, but there is no reservation found in our database.
No problem with it, thank you for checking.
It's my pleasure, thank you for contacting us.
You are welcome.
Hope you will reach us in the future, if you required. Have a nice day.