Hi.
Hello, how can I assist you today?
Can you help me to book a direct flight?
Sure, On which dates would you like me to book a flight ticket for you?
My travelling dates are Jan 26 and 28.
On what name, do I need to reserve your ticket?
Please book under my name Richard Edwards.
 Can you please provide your take off and landing airport codes?
My airport codes are LAX and DCA.
Do you have any other requirements?
No.
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
No issues, thank you.
Thank you for reaching us.