Hello.
Hello, how can I help you today?
Due to some client meeting, I am planning to cancel my recent reservation. Can you please help me for this?
Sure, may I know your good name?
Myself Donald Wilson.
Please wait for a moment.
Sure, I will wait for your response.
Sorry to say that, no reservation was found with your good name.
Not a big deal, anyhow thank you very much for your kind information.
Thank you for reaching us.