Hello.
Hello. How may I help you?
I am Joshua Lopez, I reserved a flight ticket to travel to New York but now I can not able to travel, can you help me to cancel that reservation?
Ok Lopez, please wait for a while, let me check your status.
Sure, take your own time.
Thanks for your time, there is reserved flight on your name.
Can you cancel it for me? Thanks for your help and information.
Sure, I have cancelled your reservation successfully. Welcome Joshua Lopez, have a nice day.