Hi. I am Michelle Anderson.
Hello Anderson, how may I guide you?
My business meeting has been cancelled, so I would like to cancel my recent reservation. Can you help me?
Sure, we are here to help you.
Ok.
Please hold on for a moment to check your previous reservation status.
Sure, take your time.
Sorry Anderson, there is no reservation found under your name in our records.
No problem. Thank you for checking.
Ok, thank you for reaching us, have a great day.