Hello.
Hello, how may I assist you?
I need to cancel my reservation due to my planned programme got cancelled so please help me with that.
Sure, I will help you with the flight ticket cancellation.
Thank you.
May I know your please?
Sure, please check the reservation with the name of Elizabeth Nelson.
Ok, please wait for a moment.
Sure, take your time.
Thanks for waiting. But I am sorry to say that there is no reservation on your name.
It's ok fine, no problem. Anyway, thank you for your time.
Thanks for reaching to us.