Hello.
Hello.
I'm Richard Lopez.
How can I help you?
My holiday trip has been cancelled. So, I would like to cancel my recent reservation which is under my name. Can you please help me with that?
Please wait a while, I will check the previous reservation on your name.
Sure, take your time.
There is no reservation on your name in our database.
Ok no issues. My brother might have cancelled my reservation. Anyways, thank you for checking.
Thank you for choosing us.