Hello.
Hello. How can I assist you at this moment?
I am Jonathan Perez, I would like to cancel my recent reservation because of some personal work, can you help me with this?
Sure Perez, I will help you with that.
Thank you for accepting my request.
Please wait a moment to check your reservation status.
Ok fine, I will wait for a your response.
Sorry Jonathan Perez, no reservation has found under your name to cancel.
That's fine not a problem, thanks for your information anyways.
Thank you for choosing us, have a good day.