Hello.
Hello. How can I aid you?
Can you help me to cancel the reservation which I had done recently?
Sure, may I know the name to check for the status?
Ok, please check for the name Mark Williams.
Please be on hold.
Ok, please take your own time.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
Ok, thank you for providing the information. May be my brother had cancelled it for me and did not inform. Thank you for the assistance.
Thank you for reaching us.