Hello, I am Elizabeth Evans.
Hello, how can I provide assistance to you?
I would like to change my existing reservation due to postpone of my reservation.
Ok.
Could you please help me?
Sure, I will help you. Please wait for a while, I will check your reservation.
Sure.
Thank you for being patience. I am here to inform you that, there is no reservation available with your name.
No worries, thank you for the information.
Thank you for contacting us.