Hi.
Hello. How could I support you today?
I want to cancel my recent reservation due to snow storm forecast. Please help me with it.
On which name your ticket has been reserved?
It is Richard Mitchell.
Please give me a moment.
Ok.
We found a reservation with your given name, shall I proceed?
Go ahead with cancellation.
Your ticket has been cancelled.
Thank you for your time.
Thank you for choosing us.