Hello.
Hello, how can I guide you today?
I want to cancel my recent reservation due to sudden postpone of my family plan. Can you help me with that?
Sure, I am here to aid you. May I know your name please?
I am Andrew Adams.
Ok, please wait for a few minutes.
Sure.
Thanks for your time, sorry to say that no reservation was found on your name to cancel.
Ok, no problem. Thank you.
Thank you for choosing us.