Hello.
Hello.
I am Nancy Adams.
How can I assist you at this moment?
I want to change my existing reservation due to postpone of my exams, can you help me with that?
Sure, I will help you in changing your reservation. Please give me a moment to check your reservation status.
Sure.
Nancy Adams, there is no active reservation found under your name in our database.
No problem, thank you for the information.
Thank you for opting us.