Hi.
Hello, how can I assist you for the day?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
May, I know your good name?
Anna Martin here.
Please wait for a moment.
Ok.
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
Yes.
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
Thank you for your help.
Thank you for reaching us.