Hi, I am Anna Mitchell.
Hello, How can I amend you now?
My friend birthday party place has been changed to Orlando. Can you please change my existing reservation?
Sure, I will help you with that.
Thank you.
Please hold on for a while.
Sure.
Thanks for waiting. We are sorry to inform you that, there is no active reservation with your name, to change it.
Ok, not a problem.
Thank you for reaching us.