Hello.
Hello, how can I assist you?
I would like to change my reservation due to sudden plan change in the trip, as our friends planned to go some other place this time, can you please help me by changing the ticket?
Sure, may I know your good name please?
Jerry Taylor here.
Give me a moment, I will check your reservation status.
Sure.
Our database is showing that, there is no reservation found on your name.
No issues on that. Thanks for checking.
Thank you for reaching us.