Hello.
Hello. How may I help you?
I am Mary Walker. I am planning to change existing reservation, due to some urgent work.
Ok, give me a minute let me check your status of reservation.
Sure, I will wait.
Thanks for your time, I got your reservation in our database, can you help me with your preferable dates to go?
I would like to travel on 10/29 and return back on 10/31.
Ok, may I know your locations too?
My nearest source airport code is LAX and destination airport code is LAX.
Ok, wait a moment.
Make sure my connection limit is 0.
Sorry, there is no direct flight for you with your new preferences.
That's fine.
Thanks for contacting us.