Hi.
Hello. How may I assist you today?
Could you please cancel my recent reservation due to cancel of my trip?
Sure, I will help you. Please help me with your name.
My name is Emily Hill.
Please allow me a minute.
Sure.
Emily Hill, I am really sorry to inform you that there is no booking found on your name to cancel.
Not a problem, thank you for checking.
Thank you for understanding. Thank you for reaching us. Have a great time.