Hello.
Hello, may I know how best I can help you today?
As I have planned a holiday trip with my family members due to an emergency meeting with my client, I need to cancel my reservation. Can you please aid me in cancelling my reservation?
Sure, we are here to make your work ease.
Thank you for considering my request.
Could you please provide me your name to check your previous reservation status?
Sure, reservation has been done with the name Brenda Nelson.
Please wait for a couple of minutes, I will check the existing reservation to cancel it.
Ok, I will wait.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem. May be I did not reserve it properly.
Ok.
Thank you for aiding me.
Thank you for availing us. Hope to serve you again.