Hello.
Hello. How may I aid you?
I have already made my reservation with AA airlines, but my plan to visit Boston has been cancelled. Can you please help me in cancelling my previous reservation?
Sure, can I know on the name on which the booking is done.
The ticket was booked on my name Jacob Robinson.
I am sorry to inform you that there are no reservations on your name.
No problem as I already wanted to cancel my reservation.
Thank you, have a good day.