Hello.
Hello, how can I assist you at this moment?
Thomas Lopez here.
OK.
I want to cancel my recent reservation, due to rain the cricket match has been cancelled. Can you assist me with that?
Sure, I can assist you.
Thank you.
Please wait a while, I will go through your reservation and revert to you.
Sure.
Sorry, no reservation has been registered with us on your name.
Ok, no problem. Thanks for your response.
Thanks for consulting us, have a nice day.