Hi.
Hello, how may I assist you?
I am planning to book a flight ticket to EWR from PHX, can you please help me out?
Sure, may I know your planned travel dates please?
Sure, my trip dates are July 13 and July 15.
Would you like to travel in a connecting flight or a direct flight?
I am looking for a flight with 1 connection.
Do you have any class preference?
I prefer business class.
May I know your good name please?
My name is Joseph Taylor.
Sorry, there is no flight available on your requested dates.
 It's ok, thank you for the information.
Thank you for reaching us.