Hello.
Hello,. How can I amend you today?
I need to cancel my reservation as I need to stay back in own city, due to my house has collapsed by Floods.
Ok.
Can you help me with this?
Sure, we are here to aid you. Let me know your name for checking with reservation.
Sure, I am Kenneth Lopez.
Please, wait for a while.
Sure.
Thanks for waiting, unfortunately there is no reservation found on your name.
Ok, Thank you for providing information.
Thank you for reaching us.