Hi. I am Frank Wright.
Hello, how may I support you today?
I need to cancel my reservation due to some issue, can you help me out?
Sure, I am here to help you.
Thank you.
Please wait, I will check the reservation in the database and get back to you.
Sure.
Sorry, there is no reservation found on your name.
That's ok, not an issue. Thank you for your help.
Thank you for contacting us.