Hi, Joseph Brown is here.
Hello, how can I help you today?
 I made a reservation earlier this week to give a seminar but due to bad weather conditions, I need to change it,.
Ok.
Will you help me in this?
Sure. Thanks for waiting, there is reservation found on your name.
Fine.
Please share your new journey details.
Ok. I have to fly from Atlanta, ATL on 01/19. And return date is on 01/21 from Austin, AUS.
Thanks for waiting, there is a flight with airline: Spirit, flight number:1013, price 200, 1 connection. Shall I proceed?
Perfect, book my ticket with this flight.
Your ticket has been confirmed.
Thank you for addressing me.
Thank you, have a nice day.