Hello. I am Anna Jones.
Hello, how may I assist you?
Can you help me in booking the ticket from IAD to MSP?
Sure, may I know your planned travel dates please?
My planning dates are from 03/15 to 03/17.
There is a flight available from UA airline which matches with your requirement, can I proceed to book it?
I need a direct flight.
Sorry, there is no flight available on your requested dates.