Hi. Nicole Collins here.
Hello, how can I guide you for today?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Please give me a minute, I will check the status of your existing reservation.
Ok.
Sorry, there is no reservation found under your name in our database.
That's ok, thank you for your help.
Thank you for contacting us, have a nice day.