Hi.
Hello, how can I assist you?
I want to change my reservation due to my health issues, can you please help me with this?
Sure, I'm happy to help you with that. May I know your good name please?
My name is Angela Allen.
Ok, please wait for a while.
Sure.
Angela Allen, there is no active reservation found under your name to do changes in that.
Thank you for checking.
Thank you for choosing us, have a nice day.