Hello.
Hello. How can I aid you at this moment?
I want to change my existing reservation due to bad weather condition, can you please help me with that?
Sure, please provide me the name to check for the status.
My name is Steven Brown.
Please be on hold, I will get back to you in a minute.
Sure.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
No problem, thank you.
Thank you for reaching us with a query.