Hello.
Hello, how may I best serve you today?
My business meeting got postponed due to some technical problem, can you please do some changes on my existing reservation?
Sure, may I know your good name please?
Reservation was made by the name Nancy Wright.
Ok, please wait for a moment.
Ok.
Thanks for waiting, no reservation found with your name to change.
Ok, not an issue. Thank you.
Thanks for approaching us, have a nice day.