Hello, I am Susan Hill.
Hello, how may I assist you today?
I need to change my recent reservation due to postpone of temple tour for 10days. Could you please help me?
Sure, I will help you to change your reservation.
Thank you.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name.
No problem, thank you for your information.
Thank you for reaching us.