Hello.
Hello, how can I help you today?
Owing to emergency, I just want to cancel my recent reservation. Can you please aid me with cancellation?
Sure, I will help you with that. Let me know your name to check your reservation?
Sure, my name is Nicole Rodriguez.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
That's Ok, thanks for your information.
Thank you for choosing us.