Hello.
Hello, how can I help you today?
I want to change my existing reservation, as my exams got postponed. Can you please help me in changing my existing reservation?
Sure, we are here to help you. May I know your name?
Thanks for the response. My name is Rebecca Perez.
Ok, wait for some time I will check the reservations on your name and get back to you.
Ok, sure. I will wait for your positive response.
Thanks for waiting there is no reservation found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thanks for approaching us.