Hi, I am Nicole Green.
Hello,. How can I serve you?
Due to the sudden change in climate my soccer match  scheduled to some other day. So I had a request to you to change my existing reservation.
Sure, wait a moment. I will check and get back to you.
Sure.
Thank you for waiting, sorry to say that, no reservation were found with your name.
 Ok, no problem. Thanks for your assistance.
Thank you, for choosing us.