Hi. I am Rachel Martin.
Hello, how may I assist you today?
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please help me in cancelling the reservation?
Sure, we are here to assist you.
Thank you.
Please hold on, I will check the reservation list and get back to you.
Ok.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues. Thank you for your information.
Thank you for opting us.