Hi.
Hello. How can I aid you at this moment?
Owing to an emergency, I want to cancel my reservation. Can you help me out?
Sure, I am here to help you in cancelling your reservation. Please allow me a moment to check for your previous reservation status is active or not?
Ok, check the details on the name of William Carter.
Thank you. Sorry to say Carter, there is no active reservation have been found under your name in our database to cancel it.
That's ok, thank you.
Thank you for reaching us.