Hello.
Hello, how can I help you for the day?
I am Anna Martinez. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I am mirthful tom help you with that reservation cancel.
Thank you.
Please hold for a while, let me check your previous reservation status.
Sure.
Thank you for waiting, but I am sorry to tell you that there is no active reservation found with your name in our reservation list to cancel it.
No problem, thank you for the information.
You are welcome, thank you for reaching our agency.