Hello.
Hello. How may I help you?
I am unable to travel the trip which I have planned, so can you please cancel my flight ticket?
Sure, I will help you in cancelling the reservation.
Thank you.
May I know your name please?
Sure, my name is James Lewis.
Ok, please wait for a while.
Sure.
Sorry, there are no reservations found.
Ok, no problem with that one, I think it might be cancelled by my father.
Thank you for choosing us.