Hello.
Hello, how may I assist you?
My name is John Thomas.
Glad to meet you John.
Due to the postponement of match, I would like to change my existing reservation.
Ok, hold on for a moment. Let me check.
Ok.
Sorry Thomas, there are no reservation found on your name.
That's ok, thank you for your information.
You are welcome.
Thank you.
Thank you for reaching us. Have a safe flight.