Hello,.
Hello, how may I amend you?
I made a reservation earlier to attend my Cousin's Marriage, but due to some health issues I am unable to attend. Can you aid me in changing my existing reservation?
Sure, may I know your name for the changing process?
Myself Carolyn Rodriguez.
Please be on hold.
Sure.
Thank you for your time.
Ok.
Sorry to inform you, we did not find any reservation in your name.
That's ok, thank you.
Thank you for choosing us.