Hi.
Hello, how can I provide assistance to you?
I need to change my existing reservation some health issues, can you please help me with that.
Sure, we are glad to help you change it.
Thank you.
May I know your name?
Stephen Hall here.
Ok, please wait for a while.
Sure.
Thanks for your time, there was no reservation found on your name to change your reservation.
Ok, no problem. Thanks for your information.
Thank you for consulting us.