Hello.
Hello, how can I best serve you now?
I am Lisa Wright. I need to cancel my recent reservation due to postpone of my exams. Could you please help me in doing that?
Sure, I can cancel your reservation right now.
Thank you.
Please wait for a couple of minutes.
Sure.
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
You can proceed with cancelling my reservation.
Your ticket has been cancelled successfully.
Thank you.
Thanks for reaching us, we are hope to serve you again.