Hi.
Hello, how can I help you today?
Could you please cancel my recent reservation due to my health issue?
Surely, I will help you out.
Thank you.
On whose name, you want to cancel the reservation?
My name is Brandon Thomas.
Ok, please wait for a minute.
Sure.
Thank you for your valuable time. Sorry to say that, no reservation was found on your name to cancel.
Not a problem, thank you for the information.
Thank you for availing us.