Hi.
Hello, how can I help you?
Unfortunately I met with an accident, while practising for the bike race event. So, I cannot attend the event.
Ok.
I need you to cancel my reservation. Can you help me in that?
Sure, I am here to help you.
Thank you.
May I know your good name please?
Sure, Edward Baker is my name.
Please wait for a while.
Sure, I will wait.
Thanks for waiting, there is no active reservation found in your name.
That's ok, thanks for your response.
Thank you for reaching us.