Hello.
Hello, how can I assist you for the day?
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
May, I know your good name?
Jonathan Hernandez here.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your given name.
That's ok, thank you for checking.
Thank you for reaching us.