Hello.
Hello, what kind of assistance are you seeking from us?
I want to change my existing reservation, can you please help me with this?
Ok, please can I know your name to check for the status of your reservation?
I am Frank Martin.
Please hold on for a while I will check.
Sure.
Thank you for waiting Mr. Frank Martin. Sorry as per our records your flight ticket is not found to amend.
Ok, no problem. Thank you for approaching us.
You are welcome, thank you for choosing our agency Mr. Frank Martin.