Hello.
Hello, How can I help you?
Can you please help me to change the trip dates in the existing reservation? Because I have postponed my trip.
Sure, May I know your name?
Thank you for accepting my request. My name is Michael Rodriguez.
Ok, please wait a minute.
Ok, take your time.
Thanks for waiting, there is no active reservation on your name.
It's ok, not a problem with that. Thank you for checking my ticket status.
Thank you.