Hi.
Hello, how can I assist you for the day?
Owing to an emergency, my meeting with client got postponed. So I want you to change my existing reservation.
Sure, I will help you with that. May I know your name please?
Sure, Dorothy Parker here.
Please wait for a moment, let me check your previous reservation status.
Sure.
Thank you for waiting, but I am very sorry to say that, there is no active reservation found with your name in our reservation list to change it.
Ok, no issues. Thank you for your information.
Thank you for reaching us. Have a great day.