Hello. Timothy Lopez here.
Hello. How may I aid you today?
Due to heavy traffic, I have missed my flight. Can you please cancel my ticket?
Sure, I will help you in cancelling your reservation.
Thanks.
There is no previous reservation found on your name Timothy Lopez.
It's ok.
Do you want to know any thing else from us?
Anyway, thank you. No.
Thank you for contacting us, have a good day.