Hello.
Hello, how may I aid you?
I am Melissa Jackson. I need to cancel my reservation due to some issues in my location, can you help me out please?
Sure, please wait a moment I will check your details and proceed further.
Sure.
Sorry to say, there is no reservation on your name in my database.
That's ok, no problem. Thank you for reaching us.
Thank you for connecting with us, have a nice day.