Hello.
Hello, how may I be of your assistance?
I am Benjamin Williams. I am planning to book a ticket to attend a meeting at PHL. Can you please help me out from AUS?
Sure, I will help you. May I know your travelling dates?
I am planning to travel on June 2 and return back on June 4.
Do you need any stopover in between the journey?
Yes, I am looking  for a connection flight.
Do you have any class preference?
I am ok with any class.
Can you please provide your Return timings?
I am ok with any timings.
Thanks for the information, there is no flight available on your required dates.
That's fine, thank you for your service.
Thanks for reaching us.