Hi, I am Elizabeth Jones.
Hello, how may I aid you?
Due to heavy rains my cricket match is postponed, so I want to change my existing reservation. Can you help me with that?
Sure, we are here to help you.
Thank you.
Please wait a while.
Sure.
Thanks for waiting, we did not find any reservation on your name.
Ok, no issues. Thanks for your kind service.
Thank you for contacting us.