Hello.
Hello. May I know how well I can help you today?
Michelle Robinson here. I have changed my plans for the trip where I had to meet my friends, so could you  please change my reservation.
Sure, I am glad to help you. Forward me your name to check your reservation status. Ok, please wait for a while.
Sure. Take your time.
Sorry, there is no reservation found on your name.
No issue, thank you for the information.
Thank you for reaching us.