Hi. I am Mary Roberts.
Hello, how may I render you?
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please help me out?
Sure, I am here to assist you.
Thank you.
Please wait a moment I will check the reservation status and get back to you.
Ok.
Thanks for waiting, there is no reservation done earlier on your name to cancel.
Ok, no problem. Thank you.
Thank you for choosing us.