Hello.
Hello, how can I help you?
I have planned to receive my brother from New York, but the plan was cancelled.
Ok.
Could you please help me with cancellation of my recent reservation?
Sure. May I know your name to check reservation?
Brandon King here.
Please, wait for a while.
Sure.
Thank you for being patience, there is no reservation found on your name.
No problem, thank you for the information.
Thank you for reaching us.