Hi.
Hello. How could I aid you today?
I want to change my existing reservation, can you please help me with this?
Sure, may I know your name please?
Thank you for accepting my request, I am Debra Smith.
We are happy to inform you that there is a reservation found with your given name. Can you please share me your airport codes?
Sure, my airport codes are from EWR to CLT.
Kindly mention your travelling dates please?
My trip dates are Jan 7 and Jan 9.
Let me know your requirements.
I prefer a connecting flight in the business class which departs in the morning.
Sorry to inform you that there is no flight available with your matching information.
No problem, thank you for your information.
Thank you for availing us.