Hi.
Hello, how can I help you today?
Please help me out in cancelling my recent reservation.
Sure, I will help you with that. May I know your good name to proceed further?
Frank Martinez is my name.
Please wait for a while.
Ok.
Thanks for being patient, there is no active reservation found on your name to cancel.
That's ok, thank you.
Thank you for opting us, have a nice day.