Hello.
Hello, how may i support you?
My family tour trip got postponed so, can you help me with  changing my existing reservation?
Sure, may I know your name to check the reservation list and revert you?
I am Christopher Turner.
We found a reservation on your name. Can you share your updated travel dates?
My trip dates are 06/01 and 06/03.
Kindly mention your airport codes.
I will fly from MCO to EWR.
Ok, please wait for a while.
Sure.
 Thank you for waiting, we did not find any flights matching your credentials.
No issues.
Thank you for reaching us.