Hello.
Hello. How can I help you today?
I am Kimberly Roberts.
Yes Roberts.
I would like to cancel my reservation as I am leaving for business meet, can you please help me out?
Sure, I will help you to cancel your reservation.
Thank you.
Please give me a moment.
Sure.
Sorry, no active reservation found on your name to cancel your previous reservation.
Ok no problem, thank you for your services.
Welcome, have a nice day. Thank you for choosing us.