Hello.
Hello. In which way I can help you today?
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
Sure, I will help you with that.
Thank you.
May I know your name for checking your previous reservation status?
Sure, please check the reservation with my name Carolyn Green.
Ok, please wait a moment, I will check your reservation status.
Sure, take your time to check.
There is no previous reservation found on your name Carolyn Green.
Oh! May be booking has not done properly. Anyway, thank you for your time.
You are welcome.