Hello.
Hello, how can I assist you today?
Actually I am an old person and I don't know how to modify a flight ticket that is booked by my son in the last week but suddenly I got admitted in hospital with a typhoid fever, so I am unable to travel the trip and my son is busy in his office work. Can you please help me in changing my flight ticket?
Sure, we will help you with that.
Thank you for your concern.
Can you please help me with your name to check the reservation?
Sure, my son had done my reservation with my name Elizabeth Mitchell.
Please wait a moment, I will check your reservation and get back to you.
Sure, I will wait for your response.
Sorry to say that there is no reservation found on your name to change.
Oh! It might be cancelled by my son but he did not informed me yet. Anyways thank you for the information.
Thank you for reaching us, hope to serve you next time.