Hello.
Hello, how may I help you now?
Can you please help me in cancelling my ticket under the name of Katherine Adams.
Sure, we are here to help you with cancellation.
Thank you.
Please wait for a while and let me check your reservation.
Sure.
Thank you for waiting, sorry there is no any reservation found on your name.
Ok, no issues. Thank you.
Thank you for visiting us, we hope see you again.