Hello.
Hello, how can I assist you?
I am willing to cancel my previous reservation because my planned trip got cancelled suddenly. Can you please help me to do that?
Sure, may I know your name to check your ticket from our database?
Thank you for accepting my request. My name is Margaret Walker.
Please wait for a moment.
Sure, I will wait for your response. Take your time.
We regret to inform you that there is no active reservation found on your name to cancel.
It's ok, I think the ticket is not booked properly. Anyways thank you for your help.
Thank you for contacting us.