Hello.
Hello, how may I support you today?
I would like to change my existing reservation, can you help me in that?
Sure, please share your good name.
Sure, myself Joshua Lopez.
Please wait for a while.
Sure, I will wait for your response.
Sorry to say that, there is no active reservation found on your name.
That's ok, no problem. Thank you for the information.
Thank you for reaching us.