Hello.
Hello. How can I assist you at this moment?
My name is Scott Green. Can you please change my reservation details?
Glad to meet you Scott. Sure, I will help you with that.
Thanks.
Please be hold on for a moment and I will check existing reservation status.
Ok.
Sorry Scott, no reservation found under your name to change.
It's ok, thank you for the information.
Most welcome. Thank you for reaching us.