Hello.
Hello, how can I serve to you today?
I am Paul Green, I want to cancel my ticket has my plan to meet my friend is cancelled. Can you help me with that?
sure, please wait a moment.
Sure.
Thanks for your time, we found a reservation with your name. Shall I proceed with cancellation?
Sure.
Your cancellation is done.
Thank you for cancel my reservation.
Thanks for reaching us, have a good day.