Hi, David Roberts here.
Hello David, how can I help you today?
I would like to cancel my reservation because my friend met an accident. Can you help me?
Sure, I will help you to cancel your reservation. Let me check for your reservation status in our database.
Sure, check it.
David, I have not found any reservation by your name.
No problem, thank you for checking.
Thank you for contacting us and have a nice day.