Hi. I am Brian Garcia.
Hello, how may I be at your service today?
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
Sure, we are here to help you.
Thank you.
Please wait for a while.
Sure, take your time.
Sorry we could not find any reservation against your name in our database.
Not an issue, thank you.
Thank you for choosing us.