Hello.
Hello, how may I help you today?
I need to change my recent reservation, can you help me in doing that?
Sure, may I know your good name?
I am Elizabeth Collins.
Ok, please wait for a minute.
Sure, take your time.
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no issues. Thank you for the information.
Thank you for choosing us.