Hello.
Hello. How can I assist you today?
Due to some office technical issues I need to cancel my booking, could you do that?
Sure, I will help you with that. Please provide me your name for checking.
My name is Donna Rodriguez.
Ok Donna, please give me a moment. Sorry Donna, there is no reservation has found under your name.
Ok, thank you for checking my recent booking.
Thank you for reaching us. Have a good day.