Hello.
Hello.
I am Matthew Perez.
What service that you are looking from our agency?
My father had booked me a flight ticket to take me with him to buy a new Audi car but I met with an accident and doctor told to take bed rest, so he is not taking me with him, can you please cancel my ticket?
Sure, I am glad to help you with that.
Thank you.
Please wait a moment to check your previous reservation status.
Ok.
We regret that, there is no reservation with your name in our records.
Oh! It's ok no problem. Thank you for your service.
Thank you for approaching us, have a great day.