Hi.
Hello, how may I assist you today?
I am Sharon Lopez. I would like to cancel my reservation as I have to prepare for my exams. Please help me.
Sure, I will help you.
Thank you.
Please give me a minute, I will check the reservation list and get back to you.
Sure.
Thanks for waiting, there is no active reservation found on your name in our system data base.
Not an issue. Anyway, thank you for the information.
Thank you for availing us.