Hello.
Hello, how can I help you today?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, I am here to help you with that. Can you please share your name?
My name is Elizabeth Thomas.
Please allow me a moment.
Sure, I will wait for your response.
Sorry, no reservation found on your name in our database.
That's ok, thank you for checking.
Thank you for reaching us, have a nice day.