Hello.
Hello, how can I assist you?
I want to cancel my recent reservation, due to my trip with my friends has been cancelled. Can you please help me with cancellation?
Sure, may I know your name to check your reservation from our database?
Thanks for accepting my request, my name is Eric Parker.
Please wait for a moment.
Sure.
We regret to inform you that there is no active reservation found on your name to cancel.
Ok, thanks for your information.
Thank you for opting us.