Hello.
Hello, how may I help you?
I want to change my reservation due to my planned office meeting got postponed. Can you help me for that one?
Sure, I am here to help you. Can you please help me with your name?
Sure, Andrew Lee here.
Thank you very much. Please wait for a while, let me check your reservation status in our database.
Sure.
I am very sorry to inform you that there is no reservation found under your name in our database.
No issues, thank you for the information.
You are welcome and have a nice day.