Hello.
Hello, how can I help you?
Can you please help me with cancelling my recent reservation due to postpone of my seminar?
Sure, I am here to help you. May I know your name to proceed further?
I am John Martin.
Ok, please wait for a moment.
Sure.
Thank you for your time, No reservation was found on your name.
No worries, thank you for the information.
Thank you for choosing us.