Hello.
Hello, how can I guide you today?
I want to cancel my recent reservation, due to ill health. Can you please help me?
Sure, I will help you with that. May I know your good name?
My name is Patricia Taylor.
Please give me a minute.
Sure, take your own time.
Thanks for waiting, we found a reservation on your name. Shall I cancel it?
Ok, please cancel it.
Your ticket has been cancelled successfully.
Thank you for your help.
Thank you for opting us.