Hello, I am Mark Parker.
Hello Mark Parker, how can I support you?
As my schedule of Phoenix Hot Air Balloon Ride got cancelled. Can you please help me out in cancelling my recent reservation?
Sure, we are happy to service you. Please wait for a moment.
Sure.
Thanks for your time, we did not find any reservation based on your name.
OK, no problem. Thank you for the information.
Thanks for contacting us.