Hi, I'm James Davis.
Hello. How can I assist you James Davis?
Due to severe health issue, I don't want to do journeys for a month. Can you please help me with that?
Sure, wait a moment please. Let me check the reservation status in our database.
Ok, please cancel that reservation if you found it in your database.
James Davis, there is no reservation found with your name in our database to cancel it.
That's ok, may be I have done a wrong booking. Thank you for your service.
Thank you for contacting us.