Hello.
Hello, how can I be your helping hand today?
Can you please assist me to change my existing reservation as my plan to attend a cultural event got postponed?
Sure, I am here to help you.
Thank you.
May I know your name please?
I am Barbara Perez.
Ok, please wait for a while.
Sure.
Thank you for waiting, no reservation was found on your name to change.
It's ok, not an issue. Thank you for the information.
Thank you for choosing us.