Hello.
Hello.
I'm Laura Davis.
How may I help you today?
I would like to cancel my reservation due to emergency. Can you please help me with that?
Ok, let me check for your previous booking first.
Sure.
I am so sorry to tell you, there is no reservation found by your name.
Ok, no issues. Thank you for checking.
Thank you for consulting with us.
You are welcome.
Have a nice day.