Hi.
Hello, how can I serve you today?
I want to cancel my flight reservation as I am unwell, can you please help me?
Sure, we are perky to help you.
Thank you.
May I know your good name to proceed further?
Myself Dorothy Young.
There is no reservation found on your name in our database to cancel it.
Not an issue. Anyway, thank you for checking.
Thank you for availing us.