Hello.
Hello, how may I assist you today?
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me in cancelling my reservation?
Sure, Please wait a minute.
Ok.
May I know your name to check the reservation to cancel it?
I am Anthony Young.
Unfortunately, There is no reservation found with your given name.
Ok, no problem. Thanks for the information.
Thank you for contacting us.