Hello.
Hello. How may I serve you today?
I would like to change my reservation as I am leaving for abroad, can you please help me out?
Sure, I'll try to help you in changing an existing reservation. May I know your name the check the reservation status?
Check the reservation on the name Donald Edwards.
Thank you for providing your name, please wait a moment.
Sure.
Thank you for waiting, unfortunately there is no reservation found by this name.
Ok no problem, thank you for checking the reservation.
Thank you for approaching us.