Hello.
Hello. How can I guide you at this moment?
I want to change my reservation. I had reservated on the name Margaret Gonzalez, can you help me?
Yes, I am gleeful to help you.
Thank you.
Give me a moment to check it.
Ok, take your time.
Thank you for waiting. Margaret, there is no reservation found on the name which you have given to check.
That's ok, no problem. Thank you for searching the records.
Most welcome.