Hello.
Hello.
I am Rachel Smith.
Is there any help required from my side?
I have a trip plan, but unfortunately there is a heavy rain fall, due to that reason I want cancel my reservation, can you help me?
Yes, I can help you.
Ok.
Please wait for  a while I will check the status and revert you.
Sure.
Unfortunately, no ticket reservation is matching with your name to cancel.
It's ok. Thank you for your information.
Thank you for approaching us.