Hello.
Hello, how can I assist you for today?
I am Lisa Smith. I would like to book a ticket to Washington DC, can you please help me out?
Ok, can you please share your travelling dates to check with the flight availability?
I am travelling on these dates 01/05 and 01/07.
May I know your travelling airport codes also?
I am flying from OAK to IAD.
Ok, please wait for a moment  Lisa Smith. Flight-1028 is available for you with 1 connection with the price of 300, can I book it?
Ok. You can proceed with this flight.
Your reservation is confirmed, thank you for choosing our services.
Thank you for your services.
Have a safe flight, enjoy your trip.