Hello.
Hello. How can I assist you today?
I am Carolyn Martin. Please check is there any possibility to cancel my ticket, as I cannot catch my flight for which I made my booking previously.
Sure, please allow me a moment to check for the previous reservation.
Ok, take your time.
Your patience is greatly appreciated. Carolyn, there is no reservation found under your name.
It's alright, not an issue. Anyway, thank you for your help.
You are welcome. Thank you for contacting us, have a great day.