Hello.
Hello, how may I assist you today?
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me out?
Sure, we are glad to serve you. Can I have your name to proceed further?
Sure, I made a reservation on the name of Kimberly Davis.
Ok, please hold a moment, let me check your reservation with us.
Sure.
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name in our database.
No problem, thanks for your prompt response.
Thank you for connecting with us. Have a pleasant day.