Hello. I am Nicholas Perez.
Hello, how may I serve you today?
I want to change my recent reservation as my grandmother's health condition is very bad. Help me in changing my reservation.
Sure, we are here to help you. Please wait for a while, let me check your reservation and let you know.
Sure.
Thank you for your valuable time, unfortunately no reservation found with provided name.
Its ok, thank you.
Thank you for approaching us, have a great day ahead.