Hello.
Hello, how may I assist you?
I'm Jessica Lee.
Yes, Lee.
My scheduled examination dates has been postponed.So, I would like change my existing reservation.
Sure, let me check the previous reservation on your name. If it is found then I can help you in changing the reservation. If not I can't do it.
Sure, take your time.
Sorry Lee, there is reservation on your name in our data base.
Ok, no issues. Thank you for checking.
My pleasure, thank you for reaching us.