Hello.
Hello, how may I aid you today?
My name is Jessica Davis, I want to cancel my reservation due to my bad health. Can you help me with that?
Sure, I will help you with that. Please give me a minute,  while I will check in the reservation list and get back to you.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, thank you for the information.
Thank you for availing us.