Hello.
Hello. How may I be of your helping hand today?
Due to heavy snowfall at my destination place, I want to cancel my reservation. Will you please help me?
Sure, I'll try to cancel your ticket.
Thank you for accepting my request.
Please let me know your name to check the reservation list.
Sure, I am Jeffrey Clark.
Ok, please wait a minute I will get back to you with the present status.
Sure.
Sorry, there is no active reservation have been found under your name in our database to cancel it.
No issues, thank you.
Thank you for approaching us.