Hello.
Hello, how may I be at your service today?
Please cancel my recent reservation due to some health issues?
Sure, we are here to help you. May I know your name please?
Sure, I am Pamela White.
Ok, please be on hold for some time.
Sure.
We are glad to inform you that, we found a reservation on your name. Shall I proceed with cancellation?
Yes, you can.
Your ticket has been cancelled successfully.
Thank you for your service.
Thank you for choosing us.