Hello.
Hello.
Due to some health issues, I would like to cancel my recent reservation. Please help me out.
Sure, may I know your name please, so that I can check the data base.
My name is Jacob Lewis.
 Jacob Lewis. Give me a moment.
Sure, take your time.
Sorry to inform that, there is no reservation by the name  Jacob Lewis.
Ok, no issues. Thank you for your information.
Thank you for approaching us.