Hi,.
Hello. How may I render you today?
Please, cancel my reservation as trip got cancelled.
Sure, I'll help you in cancellation.
Thank you.
Please let me know your name to check the reservation status.
Reservation is done on my name James Wright.
Ok, please wait a moment.
Sure.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, thank you for help.
Thank you for availing us.