Hello, I am Kathleen Harris.
Hello, how can I help you today?
I want to change my existing reservation due to my business meeting got postponed. Can you help me in this?
Sure, It's my pleasure to help you. Please wait for a while. I will check and revert you back.
Sure.
We are sorry to notify that, we did not find any reservation against your name.
It's ok, not a problem.
Thank you for choosing us.