Hello.
Hello, how may I assist you today?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, can I know your name?
Thank you for accepting my request, I have reserved it on the name of Samuel King.
Ok, please wait.
Sure, take your time.
Thanks for waiting, there is no reservation found on your name.
Oh! I think the ticket was not booked properly while I am booking.
Thank you for reaching us.