Hi.
Hello. Can you please give me your full name?
I am Anna King.
Is there anything specific that you would like me to help you with?
Actually I booked a ticket to New York last week, but for me its an emergency to go Orlando. Can you please change my existing reservation to Orlando?
Sure, Give me a minute.
Ok, take your time.
Do you have any other requirements? Sorry to say that there is no reservation found.
Ok, no issues. Thank you for your information.
Thank you for spending your time in talking to me.