Hello.
Hello, how can I amend you today?
I'm Anna Lewis. My holiday trip has been postponed. So, I would like to change my existing reservation which is under my name.
Sure, please wait for a while, I will check the reservation list and revert you.
Sure, take your time.
Thank you for waiting.
You are welcome.
We hardly tried to find your reservation but, no reservation has been found with your name.
Ok, no issues. My brother might have cancelled my reservation. Anyways, thank you for checking.
Thank you for reaching us. Have a good day.