Hello,. I am Kenneth Lewis.
Hello, how may I assist you today/.
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, we are here to help you.
Thank you.
We found your reservation. Can you please assist me with your new airport codes?
 I need to leave from my nearest airport JFK to reach IAD.
Sure, may I know your planned travelling dates?
I want to travel on 01/07, and need to catch return flight on 01/09.
Do you have any limits on number of connections?
I need a single connecting flight.
Do you have any specific depart and arrival time for this trip?
I want to return in the afternoon time.
Is there any another specifications on your journey?
No.
Please wait, for a moment.
Sure.
American Airlines providing the ticket for you, the fare is 200 and connection limit 1 with the return time also 15:00 PM. Would you like me to make the booking now?
Proceed with the booking.
Your ticket reservation done with the flight number 1018.
Thanks for the help.
Welcome, thank you for reaching us.