Hello, I am Linda Wilson.
Hello. How can I assist you Linda Wilson?
I have fallen sick due to bad weather, so I want to change my existing reservation. Can you please help me with that?
Sure, I'll help you with this. Wait a moment please, let me check the database to find your reservation status.
Sure.
Sorry to inform you, there is no active reservation found with your name in our database.
Ok, no issues, thanks for your information.
Thank you for contacting us.