Hello.
Hello, how can I help you today?
I want to cancel my recent reservation as it seems difficult for me to go on this trip. Could you please help?
Sure, may I know your name please?
Sure, it's Samuel Edwards.
Ok, please wait for a moment.
Sure.
We found a reservation with your name, shall I cancel it?
Yes, please go ahead and cancel it.
Your reservation has been cancelled successfully.
Thanks for your help.
Thank you for opting us.