Hello.
Hello. How can I aid you?
I am Kenneth Jones, want to alter my recent reservation because I made my booking with wrong travelling dates. Please help me in changing my reservation.
Sure, please give me a minute. I will let you know the status of your reservation.
Ok.
Sorry Jones, I couldn't find any reservation on your name.
It's ok, not an issue. Anyway, thank you for your help.
You are welcome.