Hello.
Hello.
I am Samuel Smith.
How can I assist you today?
I want to change my existing reservation due to bad weather condition, can you please help me with that?
Sure, I can help you with that. Please wait for a while.
Ok.
Samuel Smith, there is no reservation found under your name to do modifications in that.
No problem, thank you for your quick response.
Thank you for choosing us, have a great day.