Hi. This is Nancy Hernandez.
Hello, how can I help you today?
Please help me in cancelling my reservation, As I have an urgent work at my office on the travel date. Can you help me in that?
Sure, please wait a moment.
Thank you for your response.+. Sure, I will wait.
Sorry to inform, no reservation found with your name.
That's ok, Thanks for your kind information.
Thanks for reaching us.