Hello.
Hello. How may I serve you at this moment?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, may I know your good name please?
My name is Mary Turner.
Ok, please wait for few minutes.
Ok, I will wait.
There is no recent reservation found on your name in our records.
Anyway, thanks for the information.
Thank you for reaching us.