Hello.
Hello, how can I assist you?
I want to change my recent reservation due to some health issues. Will you help me to change my reservation?
Sure, I will help you. May I know your name?
Thanks. My name is Ruth Lopez.
Thank you, please wait a moment.
Sure.
Thanks for waiting. Sorry, there was no reservation found on your name.
Ok, no issus. Thank you.
Thank you for choosing us.