Hello.
Hello.
Ruth Martinez here.
How may I assist you today?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, we are here to help you.
Thank you.
Sorry to inform you that there is no active reservation found on your given name.
Oh! I think it might be cancelled by my cousin. Anyway, thank you for the information.
Thanks for contacting us.