Hello.
Hello. How can I assist you at this moment?
I want to cancel my reservation, because I have some another important work on those dates so can you please cancel my reservation?
Sure, I will help you with cancelling your reservation.
Thanks.
Please let me know your good name for checking reservation status.
Sure, My name is Helen Nelson.
Ok, please wait a moment.
Ok.
Thank you for waiting. Sorry Helen, there is no reservation found under your name.
It's ok no problem. Thank you for your information.
My pleasure. Thank you for choosing us.