Hi.
Hello.
I am Raymond Hill.
Hill, how may I assist you at this moment?
As my exams are postponed, I want to cancel my reservation. Can you help me?
Sure, I will help you in cancelling, wait for a moment please to check your reservation status.
Sure, take your time.
Hill, I did not find any reservation with your name.
No issue, thank you for checking.
My pleasure, have a nice day.