Hello.
Hello, how may I serve you at this moment?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, we are here to help you.
Thank you.
May I know your name please?
Myself Nicole Johnson.
Ok, please be on hold.
Sure.
Sorry we could not find any reservation on your name.
It's ok, thank you for your help.
Thank you for choosing us.