Hi.
Hello.
Myself Thomas Robinson.
How may I aid you?
I would like to change my existing reservation, due to examination schedule postponed. Can you please help me?
Sure, I am here to help you with that. Please give me a moment to check your previous reservation status.
Sure, take your own time.
Thank you for waiting. There is no reservation found on your name in our records.
No problem, thank you for checking.
Thank you for approaching us.