Hello,.
Hello, how may I assist you?
I am Laura Jackson. Can you help me in booking a flight ticket from PHX to DCA?
Sure, may I know your planned travel dates please?
I want to travel on 09/16, an return on 09/18.
Do you have any particular time for departing and returning?
I want to return in the morning time.
Would you like to prefer direct flight or connecting flight?
I prefer a connecting flight.
Sorry, there is no flight available in this route.
Ok, no issues.
Thank you for reaching us.