Hello.
Hello, how can I help you today?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
Let me know your name to check your reservation?
I am Dorothy Collins.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No problem, thank you for the information.
Thank you for choosing us.