Hello. I am Benjamin Adams.
Hello, how may I assist you today?
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
Sure, we are here to help you. Please wait a moment.
OK.
Thank you for your time, we have found a reservation on your name. Shall I proceed to cancel?
Yes, please.
Sure, your ticket has been cancelled.
Thank you for the help.
Thank you for availing us.