Hello,.
Hello,. May I know your name please?
My name is Ryan Adams.
How may I assist you?
I want to cancel my recent reservation due to medical emergency. Can you please aid me with this?
Sure, please be on hold.
Ok.
Thank you for your time.
My pleasure.
Sorry, we did not find any active reservation in your name.
It's ok, no problem. Thanks for your quick response.
Thank you for your approach.