Hello.
Hello, how may I support you?
I am William Evans. Can you please help me in cancelling my reservation as the food festival which I have planned to attend got postponed?
Sure, I will.
Thank you.
Please give me a minute, I will revert to you.
Ok.
There is no reservation available on your name in our database.
It's ok, thank you for your information.
Thanks for opting us.