Hello.
Hello, do you need any help from us?
I would like to change my reservation due to bad weather condition at my destination location, can you please help me out with that?
Sure, could I have your name please?
Thank you for the response. Myself Janet Clark.
I have found your reservation, can you please tell me your trip dates?
Sure, my travel dates are from May 08 to May 10.
Ok, may I know your location airport codes?
My airport codes are MCO and PHL.
Ok, do you need direct or connecting flight?
I need a break in between my journey.
Ok, do you have any other specifications?
I would prefer normal-cost airlines which returns in the afternoon.
Sorry, there is no flight on your requested travelling dates.
That's ok, no problem. Thank you for the information.
You are welcome, have a great day.