Hello.
Hello, how may I help you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Ok, may I know your name to check your reservation?
Thank you. Myself Steven Moore.
Sorry, there is no reservation found on your name to cancel it.
Oh! It may not be booked properly while booking due to server issues. Anyway, thank you for your time.
Thanks for reaching us.