Hello.
Hello, how can I assist you for the day?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
May, I know your good name?
Myself Kathleen Lopez.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your given name.
It's ok, thank you for your help.
Thank you for reaching us.