Hello.
Hello. How may I serve you today?
Owing to an emergency, I want to cancel my recent reservation.
Sure, I am here to help you with this. May I know your name please?
My name is Anna Martinez.
Ok, wait for a mean while please.
Sure.
There is a reservation found on your name, shall I cancel it?
You can cancel it.
Ok, your reservation has been cancelled successfully.
Thank you.
You are welcome.