Hello.
Hello, how may I help you today?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, we are here to help you.
Thank you.
May I know your name please to proceed further?
My name is Gary Clark.
Please wait for a while.
Sure.
Sorry to inform you that there is no active reservation found on your given name.
It's ok, thank you.
Thanks for contacting us.