Hi.
Hello, how can I help you?
Due to the sudden change in climate, my badminton tournament has been cancelled. So I have a request to you to cancel my existing reservation?
Sure, can I have your name to check the details.
Sure, Edward Taylor here.
OK, please wait a minute.
Sure.
There is no reservation with your name.
Ok, no worries at all. Thanks for your kind service.
Thank you for reaching us.