Hello.
Hello, how may I help you?
Can you please help me to change my reservation?
Sure, may I know your name please?
My name is Virginia Lewis.
Wait a  while, kindly.
Sure.
We found a reservation in your name. Can I have your airport codes?
My airport codes are from IAH to ORD.
Help me with the trip dates?
My trip dates are on Feb 25 and Mar 01.
Do you have any preferences?
I need to depart in the evening time. I prefer a single connecting flight.
Please re-check your dates once and let me know.
My depart date is on Feb 28.
Sorry, no flights were running in your desired routes.
Ok, not a problem. Thank you.
Thank you for reaching us.