Hello.
Hello. How may I assist you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I will try to cancel your recent reservation but I need your name to check the reservation.
My reservation was done under the name Virginia Anderson.
Please wait for a minute to check the reservation details in our database.
Sure, take your time.
Thanks for your waiting, based on your request I could not find any reservation in our database with your name.
That's ok, not an issue. Anyways, thank you for the information.
Thanks for choosing us, have a great day ahead.