Hi.
Hello. How may I help you?
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Sure, I will help you with the cancellation of flight ticket. Please wait.
Thank you for considering my request.
May I know your name please?
Sure, my name is Helen Moore.
Thanks for your time. I have searched online but I could not find your flight reservation to cancel it.
Ok, not an issue.
Thank you.