Hello.
Hello, how may I help you?
I need to cancel my reservation due to sudden health issues, can you please help me out with that?
Sure, please share your good name?
Thank you for accepting my request, I have reserved it on the name of Michael Roberts.
Please wait for a while.
Sure, take your time.
Sorry, no reservation found on your given name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for choosing us.