Hello.
Hello, how may I assist you?
My name is Elizabeth Moore. Could you do me a favour in changing my existing reservation details?
Sure, I am glad to help you. Could you please provide your name to check your reservation status?
Sure, my name is Elizabeth Moore.
Sorry Elizabeth, I did not find any reservation on your name.
It's ok, thank you for the information.
Thank you for choosing us, have a nice day.