Hi. I am George Hernandez.
Hello, do you need any help from us?
Can you help me in cancelling my reservation, as my exam is postponed?
I understand your request and will be happy to help you.
Ok.
Sorry, there is no reservation matching with your name in our portal to cancel further.
That's ok, thank you.
My pleasure. If any questions arise, please feel free to contact us at any time.