Hello.
Hello. How may I help you for today?
Due to heavy tornadoes in Boston which I would like to visit, I am Planing another day to visit there, Can you please change my existing reservation?
Sure, let me know your name for checking your previous reservation first.
According to my knowledge, I have reserved with the name of Elizabeth Lopez.
I'm sorry for the inconvenience but no reservation found by your name Elizabeth Lopez.
Ok, no problem.
Thank you for reaching us, have a great evening.
Thank you for your information.
Wish you a Happy New year in advance.