Hello.
Hello, how may I aid you?
Due to some urgent client meeting, I am willing to cancel my reservation. Can you please help me for this?
Sure, may I know your name?
Myself Amanda Moore.
Please wait for a moment to check your details.
Sure.
Sorry, no reservation found on your name.
Not a big deal, anyhow thank you very much for your kind information.
Thank you for reaching us.