Hello.
Hello, how may I assist you?
I want to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with this?
Sure, may I know your good name please?
Sure, my name is Deborah Williams.
Please wait for a moment.
Sure.
Sorry, there is no reservation found on your name in our database to cancel.
Ok, no problem. Thank you for checking.
You are welcome.