Hello.
Hello, how can I help you today?
I want to change my existing reservation as I am super busy and cannot go to trip right now, can you please help?
Sure, we are here to help you.
Thank you.
May I know your name?
My name is Gary Thomas.
Ok, wait for some time.
Sure.
Thanks for waiting there is no reservation found on your name.
No worries, thank you.
Thanks for approaching us.