Hello.
Hello. How can I aid you today?
I want to cancel my trip due to an emergency. Can you aid me in cancelling my ticket?
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
Thank you. Ticket was reserved on the name Samantha Wright.
Sorry Samantha Wright, there are no flights reserved on your given name formerly.
No issues. Thank you for checking.
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