Hello.
Hello. How can I assist you at this moment?
I want to change my planning trip dates due to any emergency in my home, can you please change my recent booking?
Sure, I will help you with that.
Thank you.
Can I have the name on which you reserved earlier?
Yes, I am Raymond Jones.
Ok, please wait a moment and I will check for existence of reservation.
Sure.
Sorry Raymond, no reservation has found under your name.
It's alright, no issues with that one.
Thank you for choosing us.