Hi. This is Michelle Clark, from Dallas.
Hello, How may I assist you?
Recently I made a reservation and now the trip has been postponed due to some issues. Can you help me in changing my ticket?
Sure, I can help you.
Thank you.
Please wait for a while.
Sure.
Thanks for your time, there is no reservation found in your name.
That's ok, not an issue. Thanks for your effort.
Thank you for choosing us.