Hello.
Hello. How can I help you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I am happy to help you. May I know your name?
My reservation was done under the name Larry Robinson.
Larry Robinson, please wait. Let me check.
Sure, take your time.
Larry Robinson, I did not find any reservation under your name in our database.
Ok, not an issue. Anyways, thank you for the information.
You are welcome and have a nice day.