Hello.
Hello, how may I be at your service today?
I want to cancel my reservation as my project got ramp down. Can you help me with that?
May I know your name please to check the status of your reservation?
I am John Miller.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure, take your own time.
Sorry, there is no reservation matching with your name in our portal.
That's ok, thank you for checking.
Thank you for reaching us.