Hello.
Hello. How may I aid you?
Can you help me to change the reservation which I had done on the name Ruth Gonzalez?
Sure, I will help you. Please wait for a minute.
Ok, please take the time you need.
Sorry to inform you that, there are no reservation found on your name.
That is ok, thank you for choosing our agency. Thank you for assisting me.
Thank you for choosing us.