Hello.
Hello. How may I help you?
I need to change my reservation because I have given wrong details earlier so please help me with that.
Sure, please wait for a moment to check your details.
Sure.
Meanwhile, may I know your name?
Sure, myself Richard Martin.
No reservation found on your name. Sorry for inconvenience.
Oh! May be booking is not done properly.
Ok.
Thank you for your time.
Thank you for choosing us, have a nice day.