Hello. I am Rebecca Williams.
Hello, how can I serve you today?
Owing to an emergency, I need to cancel my existing reservation. Can you please help me with that?
Sure, we are here to help you.
Thank you.
Please wait for a while I will check status and revert you.
Sure.
Thanks for waiting, there is no reservation found on your name.
It's ok, not a problem. Thank you for your response.
Thank you for contacting us.