Hello, I am Sharon Walker.
Hello, how may I serve you today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I am here to help you. Please wait for a while, I will check your previous reservation.
Thank you. Sure.
Thank you for your time, there is no reservation found on your name.
No problem, thank you for the information.
Thank you for contacting us.