Hi.
Hello,.
I am Jacob White.
How may I aid you?
 I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, please be on hold.
Ok.
Thank you for your time, we did not find any active reservation in your name.
That's ok, thank you for your information.
Thank you for reaching us.