Hi.
Hello. How can I assist you at this moment?
As my shooting got cancelled, I want to cancel my reservation. Can you help me out?
Sure, I will help you with that. Can you please provide me your good name on which you reserved your ticket earlier?
Sure, my name is Joseph Evans.
Ok Joseph, please wait a moment to check your reservation status.
Ok.
Sorry Joseph Evans, I have checked our database and I am unable to find your reservation.
How can that happen, I reserved my ticket in this month. Can you recheck it?
Sure Joseph, I will recheck with that.
Make it fast, I have to attend my meeting.
Sure but can you please reconfirm your name to check your reservation?
I am Joseph Evans.
I am sorry Joseph Evans, I am unable to find your reservation again. May be your ticket has not booked properly due to some technical issues while booking.
That's ok, thank you for checking.
My pleasure.