Hello.
Hello. How can I aid you?
I want to modify my trip dates as my exams got postponed. Can you help me?
Sure, We are her to assist you.
Thank you.
Can I know your name for the changing process?
I am Joseph Turner.
Please wait a while.
Sure.
Sorry, we couldn't find a reservation on your name to change.
That's Ok, thanks for your response.
Thank you for opting us.