Hi.
Hello. How can I assist you for the day?
Can you please cancel my recent reservation? As my health is not good.
Sure, I am here to help you with that. May I know your name please?
Sure, my name is Emma Hernandez.
Please wait for a while.
Sure.
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
That's ok, thank you for giving the information anyways.
Thank you for reaching us, have a great day.