Hello. I am Emma Miller.
Hello, how may I help you?
I am an artist and would like to visit arts festival, but due to met with an accident I could not visit.So I would like to cancel my recent reservation. Would it be possible to cancel my recent reservation?
Sure, please wait for a moment.
Ok.
Sorry to inform that, there is no reservation found on your name.
Ok, not an issue. Thank you for your valuable information.
Thanks for reaching us, have a nice day.