Hi.
Hello.
Richard Jones here.
How may I aid you today Jones?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
Sure, please wait a moment.
Ok.
Sorry, there are no active reservations with your given name.
That's ok, thank you for your help.
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