Hello.
Hello, how may I aid you?
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
Sure, could you please provide your name to check your reservation status?
Sure, my name is Steven Hill.
Ok, please hold on for a moment.
Sure, take your time.
Sorry to say, there is no reservation on your name in my database.
Ok, no problem. Thank you.
Thank you for reaching us, have a nice day.