Hi.
Hello. How can I help you?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, I am here to help you.
Thank you.
May I know your name please to check the reservation list?
I am Jonathan Lopez.
Ok, please wait a while.
Sure.
Thank you for your time, sorry no reservation found on your name.
Ok, no issues. Thanks for the information.
Thank you for reaching us, have a good day.