Hello.
Hello,. How may I assist you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
May I know your name for further cancellation process?
Sure, my name is James Thomas.
Thank you for providing your name, there is a reservation found with you name.
That's ok, thank you.
Shall I go with cancellation?
Yes, proceed.
Your reservation is cancelled.
Thank you for your service.
Thank you for reaching us.