Hello.
Hello, how can I be your helping hand?
I am Brian Allen. I need to change my recent reservation due to postpone of my seminar. Could you please help me in doing that?
Ok. I will help you.
Thank you.
Please wait for a moment, I will check your previous reservation.
Sure.
Thank you for your time, there is no reservation found on your name.
No worries, thank you for your information.
Thank you for approaching us.