Hi.
Hello, how can I be your helping hand today?
Can you please help me with cancelling my recent reservation?
Sure, I am glad to help you. In whose name, I need to check the reservation?
My name is Anna Lee.
Ok, wait for a minute.
Ok.
Sorry to say that, I have checked the reservation list but no reservation was found on your name.
That's ok, thanks for checking.
Thank you for choosing us.