Hi.
Hello, how can I render you?
Actually my Tennis competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, I can help you. Can I have your good name please?
Shirley Rodriguez here.
Ok, please give me a minute.
Sure.
I found you reservation, can you please help me with your source and destination airport codes?
My source point is JFK to destination point is PHX.
May I know your planned departure and arrival travel dates please?
I would like to travel on 04/13 to return on 04/15.
May I know your class and airline preference please?
I am comfortable with any class. I need a normal cost airline.
Please let me know if you have any other specifications.
I am comfortable with connecting flight.
Sorry, there are no flights available for you on those dates with your given details.
Ok, no problem. Thanks for your information.
Thank you for choosing us, have a nice day.