Hello,.
Hello, how may I serve you today?
I am Anthony Young. Can you please cancel my reservation, due to sudden demise of my Grandfather?
Sure, I will help you with that.
Thank you.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no issue. Thank you.
Thank you for reaching us, we hope see you again.