Hi.
Hello, do you need any help from us?
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
Ok, could I have your name please?
I am Angela Anderson.
Ok, please allow me a moment.
Sure.
Ok, please allow me a moment.
Ok.
Sorry, there is no reservation in our portal to make changes further.
Not a big issue, anyhow thank you very much for checking the reservation status.
You are welcome, have a great day.