Hello.
Hello, how can I support you today?
Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
Sure, I am here to aid you. May I know your name please?
Myself Susan Thomas.
Thanks for your name, please wait.
Sure.
Thank you for waiting, we are glad to inform you that we found a reservation on your name. Can you please help me with your journey dates?
I would like to fly on Feb 27 and return on Feb 29.
Ok, please share your airport codes.
My airport codes are BOS, MSP.
Do you have any other concerns?
I need a single connection.
Sorry to say that, no flights were found based on your information.
Not an issue. Thank you.
Thank you for choosing us.