Hi.
Hello.
Sandra Robinson here.
How can I aid you today?
I want to change my previous reservation due some health issues. Can you please help me out?
Ok, Please give me a moment.
Ok, take your time.
Thank you for your patience, sorry to inform you that there is no reservation found under your name in our database.
It's ok, that is not a problem. Anyway thank you for the information.
You are welcome, thank you for opting our agency.