Hi, I am Michelle Allen.
Hello, How can I assist you?
Owing to an emergency, I want to cancel my reservation. Can you help me with that?
Sure, please wait. I will check in the reservation list and get back to you with the current status.
Sure, I will wait for your response.
Thanks for waiting, there is no reservation found with your name.
Ok, no issues. Thanks for your quick response.
Thanks for approaching us.