Hello.
Hello. Welcome to our agency, how may I help you?
Does your agency provide changing reservation services?
Yes, we do provide that service.
I was pressurised with my office work and I am unable to travel on my reserved dates. So, please help me in changing my existing reservation.
Sure, please provide me your name to check the reservation status.
Please check with the name Joseph Wright.
Joseph, please hod on a moment.
Sure.
Sorry, no reservation has been found on your name.
That's fine, thank you for the information.
Thank you for approaching us.