Hello.
Hello, how may I serve you?
Due to my ill health, I would like to cancel my recent reservation to Dallas. Can you please help me with this?
Sure, I will help you with the flight ticket cancellation. May I know your name please?
My previous reservation has done with my name Shirley Baker.
Ok, please wait for a moment. I will check with your details and get back to you.
Sure.
Thanks for waiting. But I am sorry to say that there is no reservation on your name.
Ok, not an issue. May be something went wrong while booking.
Ok, thanks for reaching to us.