Hello,.
Hello, How can I amend you?
I want to cancel my reservation, because my holiday trip is cancelled due to bad weather. Can you please help with that?
Sure, I will help you with that. To proceed further, May I know your good name please?
My name is Jacob Adams.
Thanks for your name. Please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issue. Thank you for your service.
Thank you for approaching us, Have a great day.