Hello.
Hello, how can I assist you today?
I want to change my existing reservation which I have done before due to booking of wrong destination in that ticket. Can you help me about it?
Ok, may I know your name to check please?
I am Christopher Smith.
Please wait for a moment Christopher Smith. Sorry to inform you but there is no reservation found by your name Christopher Smith.
Not an issue, thank you for the information.
Thank you for contacting our agency.
Most welcome.
Have a great afternoon.