Hi.
Hello, can I know your name/.
I am Raymond Gonzalez.
How can I help you?
My plan to attend a conference got cancelled so I want to cancel my reservation. Can you help me in cancelling?
Sure, give me a minute let me check with it.
Ok.
Sorry ! I didn't found any reservation on your name.
Its Ok. Thanks for your response.
Thank you for reaching us, have a safe day.