Hello.
Hello. How can I assist you at this moment?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I will assist you with that. May I know your name for further process?
Sure, my name is Susan Lopez.
Ok, please hold on a moment, I will check your reservation status.
Sure, I will wait for your information.
There is no previous reservation available under your name.
That's ok, no problem. Anyway thank you for checking.
Thank you for reaching us.