Hello.
Hello, how can I aid you?
I need to change my reservation as I have given wrong details earlier so please help me with that.
Ok, I will help you with that.
Thank you.
May I know your previous reservation name?
Sure, myself Samantha Baker.
Ok, please wait a moment.
Sure, take your time.
Sorry Samantha Baker, there is no reservation done on your name.
It's ok fine. Anyway, thank you for your time.
Thank you for choosing our agency.