Hello.
Hello, how can I assist you today?
I made a reservation earlier this week to meet my grand parents but due to weather conditions I need to change my travelling dates. Can you help me in change an existing reservation?
Sure, I will help you to change your reservation. May I know the name on which reservation is made?
I am Amanda Williams.
Please wait for the moment, while I check for the reservation.
Ok.
Thank you for waiting, sorry there is no reservation is made on Amanda Williams.
Ok, not an issue. Thanks for your information.
Thank you for reaching us, we hope see you again.