Hello.
Hello. How can I help you?
Nicholas Hill here.
Welcome to our agency Nicholas Hill.
Due to heavy rains in my travel location my business meeting got postpones, so can you please help me out with cancelling of my reservation?
Sure, give me a moment to check please.
Sure, take your time.
Sorry to tell you Nicholas Hill, but no reservation found by your name.
Oh! I think the ticket was not booked properly while I am booking.
Thank you for reaching us.
Anyways, thank you for the information.
Have a nice day.