Hello, I am Margaret Roberts.
Hello, how may I aid you today?
I want to fly to BOS, to surprise my mother on her birthday. Can you please book a ticket?
Can you please provide your journey dates and source code?
My origin is PHX and travel dates are from 10/06 to 10/08.
Ok, Please wait for a moment.
Ok.
Thank you for waiting, We found a flight that matches your requirements.
Ok, can you share the flight details?
Airline:AA and flight number:1015 and it is a direct flight. Shall I proceed with booking?
Please do not  proceed with booking, I need a direct flight.
Yes, it is a direct flight.
Ok, you can proceed with booking.
Your ticket has been confirmed.
Thanks for confirming.
Thank you for contacting us.