Hi.
Hello, how can I help you today?
I need to cancel my reservation as I am not feeling well. Can you please help me out?
Sure, we are here to help you. Can you please share your name?
Thank you, my name is Carol Evans.
Please wait a moment.
Sure.
Sorry to say, no reservation found with your name.
Not a problem, anyways thank you for the information.
Thanks for reaching us.