Hi.
Hello, how can I aid you for today?
Actually, I want to change my reservation which is done recently due to some health issues, can you please help me?
I am here to help you about that. Can you please provide your name for checking the reservation status with your name?
Sure, my name is Virginia Gonzalez.
Sorry to say this Virginia Gonzalez, there is no active reservation with your name.
Ok, no problem. Anyways, thank you for your service.
You are welcome, thank you for reaching us.