Hello.
Hello, how may I aid you today?
Can you please help me to change my existing reservation, due to my trip has been postponed?
Sure, I am here to help you out. Please provide me your name to check the reservation status.
Sure, please check my reservation on the name of Lisa Scott.
Please allow me a moment.
Sure.
Sorry Lisa Scott, there is no flight reservation on your name.
Ok, thanks for your service.
Thank you for reaching us Lisa Scott.