Hello,.
Hello, how may I help you?
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
Sure, I am glad to help you in that.
Thank you.
Before proceeding to cancel your previous flight reservation. May I know your name?
Myself Elizabeth Green.
We found your flight reservation in airline database. Shall I proceed to cancel it?
Ok, proceed.
Your flight ticket has been successfully cancelled.
Thank you for your help.
Thanks for opting us.