Hello, I am Karen Jones.
Hello, how may I aid you today?
 I have to attend an emergency surgery at my hospital, can you reserve me a flight ticket with fare 500?
Sure, I am here to help you. May I know your starting date of journey?
I am willing to start on 02/10.
Do you prefer direct flight or connecting flight?
I prefer connecting flight.
Could you please share your boarding and landing points?
My boarding point is CLT and landing point is IAD.
Help me with your return date.
My return date is 02/12.
Please, wait for a while.
OK.
Thank you for being patience, there is a flight with airline: UA, flight number:1002, price 100, 1 connection. Shall I proceed?
You can proceed with booking.
Your ticket has been confirmed.
Thank you for the help.
Thank you for choosing us.