Hello.
Hello, how may I serve you at this moment?
I need you to make few changes in my recent flight booking. Please help me.
Sure, we are here to help you.
Thank you.
May I know your name please?
My name is Jessica Adams.
Ok, please be on hold.
Sure, I will wait.
Sorry, we could not find any reservation against your name in our database.
That's ok. Thank you.
Thank you for choosing us.