Hi.
Hello, how may I help you?
I would like to make a flight ticket reservation from IAD to PHL, can you please help me?
May I know your itinerary dates please?
Sure, my planned travelling dates are Mar, 29 and 31 respectively.
Do you have any other requirements that you are looking for?
Yes, I am looking for a direct flight.
 May I know your name for the documentation process?
Sure, my name is Patrick Hall.
Sorry, no flight is available for you as per your requests.
Ok, not an issue.Thank you for your information.
Welcome Patrick Hall.