Hi, I am Pamela Green.
Hello, how can I help you?
I just want to cancel my recent reservation due to my trip got cancelled. Can you help in cancellation?
Sure, please wait for a while.
Sure.
Thanks for your patience, we found a reservation on your given name. Shall I cancel it?
Yes, you can.
Ok, your reservation has been cancelled.
Thanks for your help.
Thanks for choosing us.