Hello.
Hello, how can I help you?
I need to do some changes in my previous flight booking that I have booked a ticket with wrong airport codes, can you please help me with that?
Sure, I can help you with that. May I know your good name please?
Sure, Linda Gonzalez here.
Ok, please wait for a while.
Sure.
Linda Gonzalez, there is no active reservation found under your name to do modifications in that.
Ok, not an issue. Thank you for the information.
Thank you for choosing us.