Hello.
Hello, how may I assist you?
My name is Frank Hernandez.
Glad to meet you Frank.
I have already booked my ticket with JetBlue airlines, but due to medical emergency, I would like to change my reservation to other dates. Can you please make changes in my existing reservation?
Sure, hold on for a moment. Let me check.
Ok.
Sorry Frank, there are no reservation found on your name.
That's ok. Thank you for your information.
Thank you for reaching us. Have a good day.