Hello.
Hello.
I am Emma Martinez.
Emma, how may I oblige you today?
I want to cancel my recent reservation, can you please help me with this?
I am mirthful to help you. Hold on for a moment please. Let me check.
Sure.
Sorry Emma, there are no flights reserved on your given name.
Ok, no problem. Thank you for your information.
Welcome, thank you for choosing us. Have a great day.