Hello.
Hello, how can I aid you today?
Benjamin Gonzalez here. My plans have been changed, so could you please change my recent reservation.
Sure, I am here to help you. Hold on for a moment. Let me check.
Sure, take your time.
Sorry Benjamin Gonzalez, there are no flights reserved on your given name formerly.
No issue, Thank you for the information.
Welcome, thank you for choosing us. Have a great day.