Hi.
Hello, how may I assist you today?
I am Edward Moore.
Very nice to meet you Moore.
Since my meeting got postpone, I want to change my existing reservation. Please help me with that.
Sure, please wait for a minute to check the details of reservation.
Sure.
Thanks for your patience, I cannot find any reservation with your name.
That's ok, thanks for your service.
It's my pleasure, thank you.