Hello.
Hello, how may I aid you for today?
I am Ronald Anderson. I am planning to cancel my recent reservation, due to health issue.
Sure, I will help you with that Ronald.
Thank you.
Please wait for sometime, while I will check the reservation with your name in our booking list.
Sure.
I regret to say this Ronald, there is no reservation with your name in our booking list to cancel.
That's fine. Thank you for your service.
You are welcome, thank you for reaching out here. Hope you have a nice day ahead Ronald.