Hello, I am Margaret Thompson.
Hello, how may I provide service to you?
Can you please assist me in changing my reservation as the live cricket match which I want to watch got postponed due to bad weather?
Sure, we are here to help you.
Thank you.
Please wait for a while.
Sure.
Thank you for waiting. Sorry we couldn't find any reservation with your name.
It's ok, thank you for your information.
Thank you for connecting with us.