Hello.
Hello, how can I help you today?
Due to some urgent client meeting, I am willing to cancel my recent reservation. Can you please help me for this?
Sure, Let me know your name to check your reservation?
Myself Paul Moore.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not a big deal, anyway thank you very much for checking the reservation status.
Thank you for choosing us.