Hello.
Hello. How may I assist you?
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I am glad to help you out.
Thank you.
Can you please share your name to check your reservation status?
Carol Gonzalez here.
Ok, please give me a moment.
Sure.
Sorry, there is no reservation found on your name in our records.
Ok no problem, thank you for your services.
Thank you for reaching us.