Hello, I am Samantha Wilson.
Hello, how can I assist you?
I need to alter my reservation, as my exam scheduled has been postponed.
Sure, please wait a moment.
Ok.
We are happy to inform you that there is a reservation found on your name. Please provide your new journey details.
Ok, my new journey is from EWR to LGA. And my planned trip dates are from 04/20 to 04/22.
Ok, please wait a moment.
Ok.
UA airlines with single connection and price is 200 of 1002 flight. Shall I proceed?
Ok, go on with my booking.
Your ticket has been confirmed.
Thanks for your service.
Thank you.