Hello.
Hello, how can I support you?
Can you please cancel my reservation, due to cancel of my trip with friends?
Sure, I am here to help you. May I know your name?
Thank you and my name is Jonathan Moore.
Ok, please wait for a while.
Sure.
Thank you for waiting, There was no reservation found on your given name.
Ok, no issue. Thank you.
Thank you for contacting us.