Hello.
Hello, how may i abet you?
Due to some health issue, I want to change my existing reservation. Can you please change my reservation?
Sure, may I know your name to check the reservation list and revert you?
Sure, I am Kathleen Turner.
Ok, please give me a moment.
Sure, I will wait.
We could not find any reservation on your name.
Ok.
Thank you for reaching us.