In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Q: customer: Hello, myself Robert Jones. 
 agent: Hello, how may I help you? 
 customer: Owing to an emergency, I need to cancel my reservation. Please help me with this. 
 agent: Sure, I am here to help you. 
 customer: Thank you. 
 agent: Please stand by I will get back to you. 
 customer: Sure. 
 agent: Thanks for your time, sorry no reservation found with your name. 
 customer: OK, not an issue. 
 agent: Thank you for reaching us, have a nice day. 
 customer: Thank you for your information.
A:
no_reservation