Hello,.
Hello. How may I assist you today?
Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me in this?
Sure, may I know your name to check with the details.
Myself, Gary Hill.
Please wait a moment.
Ok.
Sorry, there are no active reservations on your given name to cancel.
Ok, no issues. Thank you for your service.
Thank you for reaching our service.