Hi.
Hello.
I am Jennifer Lee.
How may I aid you today?
Please cancel my reservation, as it is emergency I need to stay back in my place.
Sure, we are here to help you.
Thank you.
Can you please wait for couple of minutes?
Sure, I will wait.
Thanks for waiting, we are sorry to inform you that no reservation is existed earlier to proceed with cancellation.
Ok, no issues. Thank you.
Thank you for choosing us.