Hello.
Hello, how may I help you?
Actually I made a earlier reservation to go for a trip with my friends but due to heavy work load in office I want to change my reservation. Can you help me in that?
Sure, may I know your name please?
The ticket has been reserved on the name Angela Thompson.
Ok, please wait for a while.
Sure, I will wait for your response.
Sorry, there was no reservation found with your given name.
That's ok, may be my friends has been modified which I'm not aware of it. Thank you for the information.
Thank you for opting us.