Hello.
Hello, how may I aid you today?
Can you please help me in cancelling my recent reservation? As my visiting place is fully destroyed by floods.
Sure, I am here to help you. May I know your name to check the reservation?
Sure, my name is Andrew Wilson.
Please wait, I will get back to you in a while.
Sure, I'll wait for your response.
Sorry, we couldn't find any reservation on your name in the database to cancel.
Oh! That's ok, thank you for giving the information.
Thank you for contacting us.