Hello.
Hello. How may I assist you today?
I need to change my reservation which I have done to participate in dance event but unfortunately dance event got postponed to next month so can you please change my reservation?
Sure, I will help you with that.
Thanks.
Could you please provide your name to check your previous reservation status?
Sure, my name is Sarah Davis.
Ok Sarah, please be on hold to check.
Ok.
We regret that, there is no reservation found with your name in our records.
Oh! it's ok no problem. Thank you for your information.
Thank you for reaching us, have a great day.