Hello.
Hello. How may I help you?
I am Michael Mitchell. Can you aid me in cancelling my existing reservation?
Sure, I am happy to help you in flight ticket cancellation process.
Thank you for considering my request.
Please be on hold for a moment to check your previous booking in our reservation list.
Take your time.
Thank you for being on hold, I have checked based on your request but it is showing that there is no reservation obtained in our list to help you out in cancellation process.
No issues. Thank you for checking.
You are most welcome and thank you for reaching our agency, have a nice day.