Hello.
Hello, how may I serve you?
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
Sure, I will help you. Please wait for a moment.
Ok, take your time.
Yes, I have found your reservation. May I have your new travelling dates?
I want to travel in the flight on Dec 21 and Dec 23.
May I have your source and destination airport codes?
I want to travel from MCO to LGA.
Do you have any class preference?
I want to travel in economy class.
May I know the name on which you liker to book the ticket?
Thomas Wright.
There is a direct flight available with Southwest airline, shall I proceed?
Proceed to booking.
Your booking is done with flight number 1008. Happy journey.
Thank you for your help.
You are welcome, have a nice day.