Hello.
Hello, how may I guide you at present?
Can you please help me to cancel my previous reservation on the name of James Turner?
Sure, we are glad to help you with cancellation.
Thank you for accepting my request.
Please wait for a couple of minutes.
Ok, I will wait for your response.
Thanks for your time, there was no reservation found on your name to cancel it.
No issues, thank you for informing me.
Thank you for reaching us.