Hi.
Hello. How can I aid you today?
As my exam got cancelled, I want to cancel my recent reservation. Can you help me out?
Sure, I will help you to cancel your reservation.
Please check the details on the name of Sarah Hill.
Ok, please give me a moment to check your previous reservation status.
Sure.
Sorry, no reservation found on your name to cancel your reservation.
That's ok, thank you.
Welcome, have a nice day. Thank you for choosing us.