Hello.
Hello. How can I assist you now?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I will help you with that. Can I have your name to check reservation status?
My reservation was done under the name Stephanie Carter.
Ok, please wait a moment and I will check your reservation status.
Sure, take your time.
Sorry Carter, no reservation has found under your name.
That's ok, not an issue. Anyways, thank you for the information.
My pleasure. Thank you for choosing us, have a great day.