Hi.
Hello, How exactly I can serve you the best today?
Can you please cancel my reservation?
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
Charles Thompson here.
Ok, Please allow me a moment to check for the previous reservation in our database.
Sure, take your time.
We are sorry to say that, there is no active reservation found on your name.
That's ok, thank you for checking.
Thanks for reaching us, wish you a great day.