Hello.
Hello, how can I help you today?
Owing to an emergency, I just want to cancel my recent reservation. Can you please aid me with cancellation?
Sure, can I have your nam please?
Sure, my name is Justin Young.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation on your given name.
Ok, thanks for your assistance.
Thank you for opting us.