Hi.
Hello, how may I assist you today?
The event which I am planning to attend has been cancelled. Could you help me in cancelling my reservation?
Sure, I will help you with this. May I know your name please?
My name is Cynthia Johnson.
Ok, please wait for a moment.
Sure, take your time.
Sorry Cynthia, there is no reservation found as per your name to cancel your reservation.
Its ok, no issues. Thank you for the information.
Thank you for reaching us.