Hello.
Hello. How can I help you today?
Due to some health issue I want to amend my trip dates for the existing reservation, can you help me?
Sure, I am here to help you with that, can I know your good name to proceed further?
Sure, the ticket is under the name Brian Martin.
Sorry, no reservation is found on your name in our database.
Not an issue, anyway thank you for checking.
Thank you for reaching us.