Hi.
Hello. How may I help you?
As I'm feeling sick, I want to quit my trip. Can you please cancel my recent reservation?
Ok, may I know your name to check your reservation status?
Sure, my name is Karen Walker.
Ok, please hold on a moment.
Sure, I'll be online.
Thanks for your patience, there is no reservation found on your name.
Oh! May be I did a wrong booking. Thank you anyways.
Thanks for choosing us, have a nice day.