Hello.
Hello. How can I assist you at this moment?
The event which I am going to attend at Charlotte has been cancelled, please help me in cancelling my recent reservation.
Sure, I will help you with this.
Thank you.
Can you please provide the name on which you have made the reservation previously?
Please check the reservation on the name Carol Martin.
Wait a moment please.
Sure.
Carol Martin, there is no active reservation found under your name in our database.
Ok, no issue. Thank you for your information.
Thank you for utilising our service.