Hello, William Evans here.
Hello, how may I aid you today?
I want to cancel my recent reservation as I have some issue in my project which is dragging for a long time. Can you help?
Sure, we are here to help you.
Thank you.
Please wait a moment.
Sure.
Thank you for your time, sorry, no reservation found on your name.
No worries, thank you.
Thank you for approaching us.