Hello.
Hello. How may I help you out?
My name is Jerry Smith.
Ok.
Due to postpone of my business meeting, I want to change my existing reservation.
Ok. I will help you in this by checking the reservation list. Please wait, I will revert to you.
Sure.
I have gone through the reservation list, but your name is not existed.
Not an issue, thanks for your help.
Thank you. Have a nice day.