Hello.
Hello. How may I assist you today?
I want to change existing reservation, because I want to travel with my friends by road. Can you help me?
Ok, may I know your good name to proceed with further process?
Yes, I am Amy Parker.
Sorry, there is no active reservation found by your name in our data base.
That's ok, no problem.
Thank you for choosing our services, have a great day.
Thank you for your information.
Most welcome.