Hi.
Hello. How may I render you at this moment?
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
Sure, may I know your good name please?
Sure, my name is Amy Hernandez.
Ok, please wait for few minutes.
Sure, I will wait.
There is no recent reservation found on your name in our records.
Ok, not an issue.
Thank you for reaching us.