Hello.
Hello, how may I assist you today?
I already book a reservation to visit San Francisco but due to heavy snowfall at there, the roads are closed. Can you change my reservation with new dates?
Sure, I am here to help you.
Thank you.
May I know your name to check further details.
My name is Melissa Hall.
Please wait for a moment.
Sure.
Sorry to inform you that, there is no reservation found as per your name in our database.
Ok, thank you for the information.
Thank you for reaching us with a query.