Hi,.
Hello, how may I help you?
I want to change my existing reservation as my plan to meet my share holder is postponed. Can you assist me with this?
Sure, may I know your name for the existing reservation process?
Sure, Helen Campbell is my name.
Please be on hold I will revert to you with the status.
Sure, I will wait.
Sorry, we did not find any reservation in your name.
Ok, not an issue. Thanks for your kind response.
Thank you for choosing our service.