Hello.
Hello, may I know your name please?
I am Jeffrey Rodriguez.
How can I oblige you Jeffrey Rodriguez?
I planned to go for a trip but my manager not approved my leave at the last moment, so I want to cancel my reservation. Can you help me to cancel my ticket?
Sure, we are here to make your work easy.
Ok.
Please give me a minute.
Sure.
I have checked the reservation list to cancel your ticket, but we could not find any reservation on your name.
Ok, not an issue. Thanks for informing me.
Thanks for availing our service. We hope to serve you again.