Hi. I am Cynthia Jones.
Hello, how can I serve you today?
I just want to cancel my recent reservation, due to my health issue. Can you help me out?
Sure, I am happy to help you.
Thank you.
Please wait for a while, I will check and get back to you.
Sure.
Sorry, there is no reservation found on your given name.
Ok, not an issue.
Thanks for reaching us.