Hello.
Hello. How may I assist you at this moment?
I am Betty Jackson.
Yes Betty.
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
Sure, I will help you in that, please hold on for a moment to check your reservation status.
Yes, take your time.
Betty, there is no any active reservation with your name in my database.
That's ok.
Thank you for reaching us.