Hi.
Hello. How can I assist you?
Unfortunately, I would like to cancel my reservation which is done recently, can you please help me in this condition?
Sure, may I know your name to cancel your ticket?
Sure, my name is George Johnson.
Please give me a moment to check your ticket status.
Sure, take your time.
Sorry George, no reservation is available by your name.
That's ok, anyways thank you for your service.
Thank you for contacting us.