Hello.
Hello, how may I assist you?
Can you please help me in changing my existing reservation, as my exam got postponed to some other date.
Sure, may I know your name?
Sure, my name is Cynthia Carter.
Ok, please wait for a minute.
Ok.
Sorry, there is no reservation found on your name.
Ok, no issues. Thank you for your help.
Thank you for contacting us.