Hi.
Hello, how may I help you?
Actually, I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
Sure, can I know your name?
Sure, my name is Raymond Robinson.
Please hold on a moment.
Sure, I will wait.
Sorry, there is no reservation found on given name.
Ok, not an issue. Anyways, thank you for your service.
Thank you for reaching us.