Hello.
Hello, how can I serve you?
Due to unapproved of my leaves of heavy work at office, I would like to cancel my ticket. Will you assist me in this?
Sure. May I know your good name please?
I am Sarah Jones.
Ok, please wait for some time.
Sure.
Thanks for waiting, we found reservation on your name.
Ok.
Shall I cancel it?
You can go ahead with cancellation.
Ok, your reservation has been cancelled.
Thank you.
Thank you for opting us.