Hello.
Hello, may I know your good name?
Sure, my name is Sandra Allen.
How can I help you?
Prepone plan came into a picture owing to announcement of birth of baby boy. So can you please help me to cancel my recent reservation?
Sure, we are here to help you for cancellation. Please, hold on for a minute, I will check with the reservation status on your name and revert to you.
Sure, I will hold on.
Thanks for being on hold. There was a reservation found on your name. As on your request your ticket has been cancelled.
Thanks for your help and positive response.
Thank you for availing us. Have a good day.