Hello.
Hello, how may I render you today?
Owing to an emergency, I need to cancel my reservation. Can you please help me out?
Sure, we are here to help you.
Thank you.
May I know your good name?
My name is William Anderson.
Ok, please wait for a minute.
Sure.
Thanks for waiting, there is no active reservation found on your name in the database.
Ok, not an issue. Thank you.
Thank you for choosing us.