Hello.
Hello. How can I assist you now?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, I am happy to help you with that.
Thank you.
Can I have your good name please to check your reservation status?
Myself Steven Clark.
Ok, please wait a moment.
Ok, I will wait.
Sorry Steven Clark, no reservation has found under your name to cancel.
Ok, not an issue. Thank you for your information.
Thank you for choosing us, have a good day.