Hello.
Hello, Welcome to Tour Agency.
I am Matthew Martinez.
How can I help you?
I need to cancel my last reservation. Can you please help me out?
Sure, I am glad to help you in cancelling the reservation. Please wait for a while.
OK.
There is a reservation on your name, can I proceed with cancelling?
Ya please cancel it.
Your cancelling has been done.
Thank you.
Thank you for approaching us.