Hello,.
Hello, may I know your name please?
I am Alexander Martinez.
How may I help you Alexander?
Due to continued rainfall, my golf event has been postponed.So I would like to change my existing reservation. Can you please help me in changing?
Sure. Can you please wait for a moment, I will check with your reservation.
Ok.
Sorry, no reservation has been registered with us on your name.
Ok, no issues.
Thanks for availing our service, have a good day.