Hello.
Hello, how may I serve you now?
My name is Stephen Parker.
Thanks for providing your name.
I want to cancel my reservation due to cancel of my conference.
Ok, please wait a moment, I will check the reservation list and revert to you.
Sure.
Thanks for waiting.
Ok.
Sorry to say that there is no reservation found on your name.
No issue, thanks for your service.
Thanks for choosing us and have a nice day.