Hello.
Hello. How may I assist you?
I want to cancel my recent reservation, as my exams got postponed. Can you please help me out with it?
Sure, I am here to help you.
Thank you.
May I know your name please to check the status of your reservation?
My name is Katherine Taylor.
Katherine Taylor, I have found your reservation. Can I proceed to cancel?
Yes, please cancel it.
Ok, your reservation has been cancelled successfully.
Thanks for the service.
Thank you for reaching us.