Hello.
Hello. In which way I can assist you today?
Due to health issue, I want to cancel my reservation. Can you help me out?
Sure, I can help you with that. May I know your name for checking your previous reservation status?
Sure, my name is Kenneth Phillips.
Just give me a moment, I will check your reservation status.
Sure.
There is no reservation available on your name Kenneth Phillips.
That's ok, thank you.
You are welcome.