Hi.
Hello. How may I assist you today?
My name is Jeffrey Collins.
Nice meeting you Jeffrey.
Due to my ill health, I would like to cancel my reservation. Can you help me?
Sure, I will help you. Please wait a moment to check your previous reservation status.
Sure.
We regret that, there is no previous reservation found with your name in our records.
Its ok, thank you for the information.
Thank you for reaching us, have a great day.