Hello.
Hello, how can I help you today?
Can you please help me to cancel my recent ticket? Because I am unable to travel for the trip.
Sure, may I know your good name?
Thank you. I am Barbara Collins.
Please wait for a moment.
Ok, take your time.
Sorry to say that, no reservation was found with your good name.
It's ok, not a problem with that. Thank you for your time.
Thank you for reaching us.