Hi. I am Kimberly Hall.
Hello, how may I assist you now?
I need to change my reservation details, can you help me out?
Sure, I will help you with that.
Thank you.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name.
That's ok, not an issue. Thank you for your information.
Thank you for reaching us.