Hi.
Hello. How can I help you?
I would like to amend an existing reservation due to health issue, can you please help me?
Sure, I will help you for that. Please mention your name.
Sure, my name is Susan Clark here.
Ok, I found your reservation, please share me your travelling dates.
Ok, my travelling dates are Dec, 15 and Dec, 17 respectively.
Ok, may I know your travelling airport codes?
Ok, my travelling airport codes are AUS and HOU respectively.
Ok, do you have any connection limit?
Yes, flight has to be with single connection.
Here, I found a flight for you with single connection and ticket fare is 100 in economy class. Shall I proceed for booking?
I prefer to return in afternoon.
As per your requested time, no flights are available on your route.
Ok, not an issue.Thank you for your information.
Welcome, have a nice day.