Hi.
Hello, How can I help you out?
Can you please help me in cancelling my recent reservation under the name of Jessica Nelson?
Sure, we are gleeful to help you. May I know your good name?
Thank you. Already mentioned above.
Ok, please wait a moment.
Sure.
Sorry to inform you that, we did not find any reservation on your name.
Not a problem, thank you.
Thank you for availing us.