Hello.
Hello. How can I assist you?
I am Larry Hernandez. Can you please help me in changing my flight ticket reservation that I am unable to travel the trip on those dates, please help me in changing my flight ticket.
As an agent, it is my job to help you. Let me check reservation status under your name.
Sure.
Larry, I did not find any reservation by your name in our database.
OK, that's fine. No problem with that one, thank you for your help.
You are most welcome and thank you very much for choosing us.