Hello, Janet King here.
Hello, how may I best help you today?
Due to some personal problems, I want to change my existing reservation. Can you help me with this?
Sure, we are here to help you. Please standby, I will check the status and revert you.
Sure, I will wait.
Thanks for your precious time, no reservation was found on your name.
Ok, Thanks for your service.
Thank you for consulting us.