Hi.
Hello. How can I help you?
Can you please cancel my reservation?
Sure, I am here to help you with that, can I know your good name to proceed further?
I am Andrew Hill.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure, take your time.
I am sorry to say you that there is no reservation found under your name in our database.
That's ok, thank you for checking.
Thank you for reaching us.