Hi.
Hello. How may I be of your assistance?
I want to change an existing reservation due to sudden change in my trip. Can you help me?
Sure, I'll help you with this.
Thank you.
Please let me know your name to check the reservation list.
Rachel Smith.
Ok, wait a moment.
Ok.
Sorry, there is no active reservation have been found under your name in our database to amend it.
No issue. Thank you.
Thank you for approaching us.