Hi.
Hello, how may I support you now?
I made a reservation earlier for my business meeting but it got postponed as of now, can you please help me with changing my reservation?
Sure, we will help you.
Thank you.
May I know your name please?
My name is Rebecca Carter.
Ok, please wait for a few minutes to check the reservation list.
Ok.
Thanks for your time, no reservation was found on your name in our database.
No problem, thank you for the information.
Thank you for choosing us.