Hello.
Hello, how can I guide you for today?
I would like to change my flight reservation as my trip got postponed, can you please help me?
I will help you with that.
Thank you.
May I know your name?
My name is Mark Davis.
Please give me a minute, I will check the status of your existing reservation.
Ok, take your time.
Sorry, there is no reservation found under your name in our database.
Ok, thank you for the information.
Thank you for contacting us, have a nice day.