Hello.
Hello, how may I aid you today?
My self Mary Lee. I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you please help me in cancelling?
Sure, we are glad to serve you. Please hold on, let me check your reservation with us and let you know.
Ok.
Thank  you for holding on, unfortunately no reservation found with your name.
Ok, no issues at all. Thank you for your help.
Thank you for picking us.