Hi.
Hello, how can I assist you today?
Owing an emergence, I want to change my recent reservation. Can you help me with it?
Sure, I will help you with that. May I know your name to check your details in our database?
My name is Sarah Rodriguez.
Please wait a while.
Ok.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no issues.
Thank you for reaching us.