Hi. Gregory Roberts here.
Hello. How can I assist you?
Last week I booked a flight ticket with your agency for my holiday trip to New York, but due to my health concerns I am unable to make it to my trip. So can you cancel my flight ticket reservation?
Can you please tell me your travelling dates?
I do not have travel dates. Cancel the flight ticket.
Ok, please wait for a while.
Sure.
sorry, no reservation found on your name to cancel.
Not a problem. Thank you.
Thank you for reaching us.