Hi.
Hello, how may I assist you?
I want to change my existing reservation due to postpone of my board meeting so, can you please help me in changing my reservation?
Sure, please wait for a moment. May I know your name please?
My name is Jacob Martin.
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
No problem, thank you for the information.
Thank you.