Hello.
Hello, how can I aid you?
I am Gregory Phillips. I would like to cancel my recent reservation due to my business meeting has got postponed. Can you help me?
Sure, I am willing to help you.
Thank you.
Please stand by I will get back to you.
Sure.
Thank you for waiting, sorry to say no reservation found on your name.
Ok, no problem.
Thank you for reaching us, have a nice day.