Hello.
Hello, how can I assist you?
As my manager did not approve my leave, I would like to change my recent reservation. Can you please help me out with that?
Sure, may I know your name?
Thank you for accepting my request, I have reserved it on the name of Frank Baker.
Sorry, there is no reservation found on your name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you.