Hi.
Hello, how can I help you today?
I am Jacob Martin. I would like to change an existing reservation due to my plan to meet my girl friend got post pone. Can you help me with this?
Sure, we are here to help you.
Thank you.
Wait for  a moment I will check the reservations on your name and get back to you.
Sure.
Thanks for waiting there is no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thanks for contacting us.