Hi.
Hello, how may I render you today?
Can you please cancel my recent reservation? As my planned trip has been cancelled.
Sure, may I know your good name?
Sure, my name is Kimberly Jones.
Ok, please wait for a minute.
Sure, I'll be online.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Oh! That's ok, thank you for giving the information anyways.
Thank you for choosing us.