Hi.
Hello, how may I help you today?
Can you please cancel my recent reservation? As my planned trip has been cancelled.
Sure, may I know your good name please?
Sure, my name is Jack Thompson.
Please wait a minute.
Sure, I'll wait for your response.
Sorry to say that, there is no active reservation found on your name.
That's ok, thank you for giving the information anyways.
Thank you for availing us.