Hi, my name is Betty Robinson.
Hello, how can I help you today?
Owing to an emergency, my business trip got cancelled, so I had a request to you to cancel my recent reservation?
Sure, I will help you to cancel your ticket. Please wait for a moment.
Sure.
Thanks for waiting, there is no any reservation found on your name.
Ok, no issues. Thanks for your valuable information.
Thank you, have a nice day.