Hi.
Hello, how can I help you now?
I want to cancel my reservation due to sudden demise of my great grand father. Can you help me in this?
Sure, I will help you with cancellation. Please wait for a moment, while I check for the reservation.
Ok.
Thank you for waiting, sorry there is no reservation found on your name.
I am Jack Thompson. Thank you for your service.
Thank you for reaching us.