Hello.
Hello, how may I assist you for the day?
Can you please cancel my reservation. due to bad weather conditions?
Sure, I will help you with that.
Thank you.
May I know your good name?
My name is Janet Evans.
Ok, please wait for a minute.
Sure.
Sorry, there is no active reservation found on your name.
Ok, no issue, may be reservation not done properly. Thank you for your information.
Thank you for choosing us.