Hi.
Hello, how can I help you?
I want cancel my recent reservation due to postpone of my exams. Can you help me with that?
Sure, we are here to help you.
Thank you.
To proceed further, please provide your name.
Ruth Green here.
Ok, please give me a minute, I will check the reservation on your name and revert to you.
Sure.
Thank you for your patience, There was no reservation found on your given name.
Ok, no problem. Thank you.
Thank you for reaching us.