Hello.
Hello. How can I help you?
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
Yes, I can help you with that.
Thank you.
Can I know your name for checking your previous reservation?
Sure, my name is Linda Green.
Ok, give me a moment.
Sure.
Sorry, there is no reservation found on your name.
Ok, no problem.
Thank you for reaching us.