Hi.
Hello, how can I help you?
Actually, I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Sure, may I know your name please?
Ok, my name is Mark Thompson.
Ok, please wait for a moment.
Sure, I will wait for your response.
Sorry, there was no reservation found with your given name.
Ok, no problem. Anyways, thank you for your service.
Thank you for opting us.