Hello.
Hello. How can I help you?
 I want to cancel my recent reservation. Can you please help me ou?
Ok, may I know your name?
Sure, my name is Robert Walker.
Ok, please wait.
Sure.
Robert Walker, found a reservation was found by your name. Can I cancel it?
Yes, please cancel it.
Your reservation is cancelled.
Thank you for your help.
Thank you for reaching us.