Hi.
Hello, how may I assist you today?
Stephanie Gonzalez here, I need to change my reservation as my plan to go for an adventure trip got postponed. Can you help me?
Sure, we are here to assist you.
Thank you.
May I know your good name please?
I have already mentioned above.
Please wait a minute.
Sure.
Sorry, there is no active reservation on your name to change.
Ok fine, thanks for your response.
Thank you for choosing us.