Hello, I am Stephanie Carter.
Hello, how may I support you now?
Due to sudden change in weather, can you please cancel my recent reservation?
Sure, I will help you with that. Please wait for a moment, while I search for the reservation.
Ok.
Thanks for waiting, sorry to inform you there is no any reservation found on your name in your database.
Ok, thank you.
Thank you for reaching us, have a nice day ahead.