Hello.
Hello. How may I support you today?
I have planned to watch a cricket match at Oakland, due to bad weather conditions match has been postponed.
Ok.
Can you please change my reservation?
Sure. May I know your good name?
Sure, I am Carol Young.
Please, wait.
Sure.
Thank you for being patience, there is no reservation found on your name.
Ok. Thank you for your help.
Thank you for choosing us.