Hello.
Hello, how can I aid you?
I have booked an reservation one week back. Unfortunately I need to change my reservation. Can you please help in changing reservation?
Sure, we are glad to help you. May I know your name please?
Dennis Wright is my name.
Ok, Dennis Wright, please wait for a while.
Sure.
Thanks for your patience. Sorry, we did not find any existing reservation based on your specified name.
Ok, no issues. Thanks for your service.
Thanks for availing our service, have a nice day.