Hello.
Hello. How may I be of your assistance?
Actually I want to change my existing reservation due to some health problem. Can you help me?
Sure, I'll help you with this. Please let me know your name to check the reservation status.
Thank you. Ok, I am Brenda Smith.
Ok, please wait a moment I will check and revert to you.
Ok.
Thank you for waiting, we did not found any reservation on your name.
Ok, not a problem. Anyway's thank you for your information.
Thank you for availing us.