Hello.
Hello, how may I help you?
I am Paul Collins. Please book me a ticket from CLT to DFW to meet my family.
Sure, can you please share your journey dates that you prefer to travel?
I have planned to travel on 06/30 and 07/02.
 Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
Ok, no problem. Thank you.
Thank you for your positive response.