Hello, I am Dorothy Collins.
Hello, how may I aid you?
I want to do some modification in my existing ticket due to an uncertainty in weather. Can you help me?
Sure  Dorothy Collins, I am here to help you in amending the reservation. Can you allow me a moment to check the reservation details on your name?
Thank you for taking interest to help me. Take your time.
Sorry  Dorothy Collins, there is no active reservation on your name in our reservation list.
No issues. Thank you for checking the information.
Thank you for reaching us.