Hello.
Hello. How may I assist you at this moment?
I am Anna Williams.
Yes Anna.
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Sure, I will change your reservation, please wait for a moment to check your reservation status.
Sure, I will wait.
Anna, there is no any active reservation with your name in my database.
That's fine.
Thank you for reaching us.