Hello.
Hello. How may I assist you?
I would like to cancel my reservation due to sudden health issues, can you please help me out with that?
Sure, I am here to help you with your concern.
Thank you for accepting my request.
Can I have your name please?
Sure, my name is Jerry Roberts.
Please hold on a moment.
Sure, take your time.
Jerry Roberts, no reservation has been found on your name in our records.
Oh! I think it was cancelled by my brother. Anyway, thank you for the information.
Thank you for reaching us.