Hello.
Hello. How may I serve you today?
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?
Sure, I'll help you in changing an existing reservation. Could you please let me know your name to check the reservation details?
Myself Jack Phillips.
Ok, please wait a moment. Thank you for waiting, sorry to inform you that there is no reservation found by this name.
Ok. That's fine, thank you.
Thank you for approaching us.