Hello.
Hello, welcome to our UA travelling agency. How may I guide you?
Mark Hernandez here, please cancel my recent reserved ticket, I am having other priorities on those dates.
Sure, please hold on for a moment.
Ok.
Sorry Hernandez, there is no reservation found on your name to cancel any reservation.
Ok, no issues, I will check with my mail again, anyway thank you for your support.
You are welcome.