Hi.
Hello, how can I help you today?
As I am not issued with leave during journey time, so I want to change my existing reservation. Can you please help me with it?
Sure, kindly provide me your name?
Ok, you can cell me as Mary Taylor.
Ok, please wait a moment.
Sure.
Sorry to say, no reservation found with your name.
That's ok, thank you for the response.
Thanks for reaching us., have a good day.