Hello.
Hello. How may I serve you today?
I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, I am very happy to help you now.
Thank you.
May I know your name to check your reservation status?
Amy Hernandez here.
Ok, please wait for a while.
Sure, take your time.
Sorry, there is no reservation found on your name in our database.
That's ok, no issues. Thank you for checking out.
Thank you for reaching us, have a good day.