Hello,.
Hello, How exactly I can serve you the best today?
Please cancel my reservation, As I need to stay back on my hometown due to heavy snowfall.
Sure, we are gleeful to help you for cancellation.
Thank you.
May I know your name to check your details in our database?
Raymond Wilson, is my name.
Please wait for a while, to check the present status of your earlier reservation and let you know.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem.
Thank you for reaching us.
Thanks for the effort.
Have a blissful day!.