Hello, myself Kathleen Jackson.
Hello. How may I assist you?
I want to cancel my recent reservation, can you please help me out?
Sure, I am here to help you out.
Thank you.
Wait a moment please.
Take your time.
Kathleen Jackson, we regret to inform you that there is no reservation found on your name in our records.
It's ok, thank you for the information.
Thank you for approaching us.