Hello.
Hello. How can I help you?
I want to change my existing reservation due to my bad health conditions. Can you help me with that?
Sure, I  can help you.
Thank you.
May I know your name?
I am Nancy King.
Give me a minute.
Sure.
Thanks for being waiting. We didn't found any reservation by this name.
Ok, no issues. Thank you.
Thank you for picking us.