Hello.
Hello, how can I help you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I am mirthful to help you with that reservation change. Please hold for a moment, let me check your previous reservation status.
Sure, take your time.
Thank you for waiting. May I know your name please?
My reservation was done under the name Nicholas Green.
There is no active reservation found with your name in our database to change it.
OK, not an issue. Anyways, thank you for the information.
Thank you for reaching us, have a great day.