Hi, I am Jennifer Roberts.
Hello, what can I do for you?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with this?
Sure, give me sometime to check and get back to you.
Ok.
Thank you for your time. There is no reservation found matching your name.
Ok, no problem. Thanks for your information.
Thank you for choosing us.