Hello.
Hello. How may I assist you today?
I want to cancel my recent reservation due to some health issue. Can you help me?
I am sorry to hear that. I will help you. Please let me know with your name.
Thank you for considering my request. I am William Thompson.
Please allow me a minute.
Sure.
William Thompson, I regret to inform you that there is no booking done on your name.
Ok, not an problem. Thank you for your information.
Thank you for reaching us. Have a great time.