Hello.
Hello. How may I help you today?
I am Paul Thomas. I would like to cancel my reservation as I am leaving for pilgrimage, can you please help me out?
Sure, I am here to help you with that.
Thank you.
Please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name.
Ok no problem, thank you for your services.
Thank you for reaching us.