Hi.
Hello, how can I assist you?
My football game was cancelled due to heavy rainfall, so I would like to cancel my ticket. Can you help me in cancellation?
Sure, we are here to help you.
Ok.
May I know your name?
I am Stephen Gonzalez.
Please wait a moment. I will check the reservation list and revert you.
Sure.
We are happy to inform you that there is a reservation found on your name. Shall I proceed to cancel?
Sure, please cancel my ticket immediately.
Your ticket has been cancelled successfully.
Thank you for your kind service.
Thanks for choosing us.