Hello.
Hello, how may I assist you?
Richard Jones here.
Yes, Richard.
I want to cancel my recent reservation, due to some health issue. Can you please help me?
Sure Richard, I gleeful to help you.
Thank you.
Please wait a moment.
Ok.
Let me check the reservation details.
Take your own time.
Sorry Richard, no reservation found on your name in our airline.
That's ok, thank you for the information.
Thank you for reaching us.