Hello. I am Emily Campbell.
Hello. How may I help you?
I want to book a ticket from New York-JFk to St. Paul-MSP to meet my parents.
Sure, may I know your travelling dates?
I am departing on 10/31 and return on 11/02.
Sorry, there is no plane on your requested travel dates.
That's ok, thank you for your information.
Thank you.