Hello.
Hello. In which way I can aid you at this moment?
I am Virginia Adams, want to cancel my recent reservation due to some personal problem. Please help me out with that.
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
Thanks and take your time.
There is no previous reservation available under your name.
It's ok, thank you for your help.
Thank you for contacting us, have a nice day Virginia Adams.