Hi.
How can I provide assistance to you?
I am Emma Taylor. I need your help to cancel the reservation, as my friend met with an accident.
Sure, please wait for a while, I will check the reservation list and revert to you.
Ok, I will wait.
Thanks for being waiting. We are sorry to inform you that, there is no reservation found with your name.
No problem. Thank you.
Thank you for opting us.