Hello.
Hello, how can I assist you today?
Recently I made a reservation to have a vacation, but due to sudden meeting with my client I need too cancel my reservation.
Ok.
So, I request you to cancel my reservation?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
Please check the reservation on the name of Steven Hill.
Please wait a moment.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem. Thank you for your information.
Thank you for reaching us.