Hi.
Hello. How may I assist you today?
Can you help me to cancel my reservation? Because I have some work on that dates.
Sure, I will help you with that, before that I need your name to proceed further.
My name is Richard Lee.
I found a reservation with your name, would you like me to cancel that reservation.
Yes, please proceed.
Your reservation has been cancelled successfully.
Thank you for your help.
It's my pleasure, have a nice day.