Hi. I am Paul Edwards.
Hello, how may I assist you today?
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
Sure, I am here to help you.
Thank you.
Please hold for a moment.
Ok.
we found a reservation on your name, shall I proceed with the cancellation?
 Sure, You can move further for cancellation.
Your recent reservation has cancelled.
Thank you for your help.
Thank you for reaching us.