Hi.
Hello, how may I assist you now?
I would like to change my reservation to next week, can you help me out?
Ok, may I know your name to check with your existing reservation status?
Sure, my name is Robert Moore.
I found your reservation, may I know your airport codes?
My new airport code are AUS and BOS.
What are your journey dates?
My travelling dates are 10/18 and 10/20.
Do you need a connecting flight?
I need a connecting flight.
May I know your airline preference?
I am fine with any airlines.
May I know your class preference?
I am fine with any class.
May I know your depart and return time please?
I am fine with any time to fly.
I am so sorry to say, there are no flights available for your journey. Thank you for approaching our agency.
No issues, thank you for your time.
Have a nice day ahead.