Hello.
Hello. How may I aid you for the day?
I want to change my existing reservation due to some technical issues. Can you help me with that?
Sure, we are here to help you.
Thank you.
May I know your name to check in the reservation list?
Sure, I am Donald Harris.
Please stay online.
Sure.
Thank you for your time. We are regret to say that there is no active reservation found in your given name.
Ok, not a problem. Thank you for your kind information.
Thank you for opting us. Have a nice day.