Hi.
Hello, how may I serve you today?
I need to change my reservation as my plan to go for a Historical tour got postponed. Can you help me?
Sure, we are here to help you.
Thank you.
Can I know your name please?
I am Brandon Perez.
Please wait a moment.
Sure.
Sorry, there is no reservation found on your name to change.
That's Ok, thanks for your response.
Thank you for contacting us.