Hi.
Hello.
I am Dorothy King.
How may I amend you today?
 I made a reservation earlier this week to give a seminar. But, due to weather conditions I need to cancel it. Can you help me out?
Sure, I will check with reservation to proceed further with cancellation. Please wait.
Sure, take your time.
Thanks for your time, but there is no reservation found on your name.
Ok, not an issue.
Thank you for opting us.