Hello, I am Timothy Martin.
Hello, how can I assist you?
Due to exams postpone, I want to change my recent reservation. Can you help me with that?
Sure, I can help you with that. May I know your name. Please wait a moment. I will get back to you.
OK.
Thanks for your patience. There was no reservation found on your name.
OK, no problem.
Thank you for connecting with us.