Hello.
Hello, how can I help you today?
I already book a flight ticket to Oakland to attend family meeting but my meeting is postponed. Can you change my reservation?
Sure, we are here to help you. May I know your name?
My name is Donald Martin.
Please wait a moment I will check the reservation and get back to you.
Sure.
Sorry to say, no reservation found with your name.
OK, thank you for the information.
Thanks for reaching us.