Hi.
Hello, how may I support you for the day?
Owing to an emergency, my planned trip to Houston Sky diving has been cancelled. So I had a request to you to cancel my existing reservation?
Sure, to proceed with cancellation we need your good name?
Sure, I had a reservation with name Timothy Lopez.
Thank you for providing your name. We found a reservation on your name, shall I proceed with cancelling?
Yes, you can.
Your ticket has been cancelled. The money will be send to your account as soon as possible.
Thanks for your kind service.
Thank you for making us to cancel your reservation.