Hi.
Hello. How can I aid you today?
Can you please help me in cancelling my recent reservation?
Sure, I am here to help you.
Thank you.
May I know on whose name the ticket has been reserved formerly?
Sure, my name is Eric Nelson.
Sorry Eric Nelson, there are no flights reserved on your given name formerly.
Ok, No issues. Thank you.
Welcome, thank you for choosing us. Have a great day.