Hello.
Hello, how may I aid you?
I want to change my existing reservation due to sudden postpone of my exams dates. Can you help me with that?
Sure, we are here to help you.
Thank you.
Can you share me your good name?
I am Dennis Gonzalez.
Sorry to inform you that, there is no reservation found in your name to change.
Ok, no problem.
Thank you for availing us.