Hi.
Hello. How can I guide you?
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
Sure, I can help you. May I know your name to check your details?
Thank you. Sure, my name is Jeffrey Brown.
Please wait a while.
Sure, I will wait.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
Ok, no problem. Anyways, thank you for your service.
Thank you for reaching us.