Hi.
Hello. How may I assist you now?
Owing to an emergency, my business conference got postponed. So I want you to change my existing reservation.
Sure, I can help you in changing process also with out any charge. Can I know on whose name the ticket booking is done?
Sure, I have a existing reservation with name Jessica Turner.
Wait for a while.
Sure.
Thank you for waiting, there is no previous flight ticket booking found user the user name to change it.
Ok, no issues. Thank you for your information.
You are welcome and have a nice day.