Hello.
Hello, how may I help you?
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation, please help me out with that.
Sure, I am here to help you for this. May I know your name please?
Thank you and my name is Pamela Harris.
Please wait for a while, let me check your reservation status in our records.
Sure.
Sorry for inconvenience, no reservation is found with your criteria.
It's ok, thank you for your help.
Thank you very much for contacting our agency.