Hello, I am Scott Campbell.
Hello, how may I assist you?
Due to the unexpected rain, I would like to change my existing reservation. Can you help me out?
Sure, we are here to help you. Please wait a minute. I will check the status and let you know.
Sure.
Thanks for your time. There was no reservation found on your name.
Ok, no issues. Thanks for the service.
It's my pleasure to help you. Have a good day.