Hello.
Hello. How can I assist you at this moment?
Can you help me in changing my recent reservation as my exams got postponed.
Sure, I am here to assist you with this.
Thank you.
Can you please provide your name to check your reservation status in our database?
I am Charles Gonzalez.
Wait a moment please.
Sure.
Charles Gonzalez, there is no active reservation found under your name in our database.
Not an issues, I think it has been done in other airline. Thank you for your assistance.
Thank you for contacting us.