Hello.
Hello, how may I serve you now?
My exam has been postponed, so I want to reschedule my itinerary dates.
Sure, I will help you with that. May I know your good name please?
John Brown here.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No problem, thank you.
Thank you for visiting us, we hope see you again.