Hello.
Hello. How may I assist you at this moment?
Steven Williams here.
Welcome to flight booking agency Williams.
Due to emergency, I want to cancel my reservation. Can you please help me for that?
Sure, I am oblige to help you with that.
Thanks for that.
Please wait a moment to check your previous reservation.
Ok, I will wait.
Sorry to inform you that, there is no reservation on your name in our records.
Anyway, thanks for the information.
Thank you for approaching us, have a great day.