Hello.
Hello, how can I aid you?
I want to cancel my recent reservation due to cancel of my seminar. Could you please help me?
Sure, may I know your name to check your reservation from our database?
I am Benjamin Robinson.
Please wait.
Sur.
We regret to inform you that there is no active reservation found on your name to cancel.
No worries, thank you for the information.
Thank you for contacting us.