Hello.
Hello, how can I help you today?
I want to cancel my recent reservation due to heavy snow fall from couple of days. Can you please help me in that cancellation?
Sure, may I know your good name?
Thomas Thomas is my name.
Please wait for a moment.
Sure, I will wait.
Sorry to say that, no reservation was found with your good name.
Ok, no issues.
Thank you for opting us.