Hi.
Hello, how can I guide you for today?
My exams got postponed, can you please help me in changing my existing reservation?
I will help you with that.
Thank you.
May I know your name?
I am Amy Moore.
Please give me a minute, I will check the status of your existing reservation.
Ok.
Sorry, there is no reservation found under your name in our database.
Ok, no problem. Thank you.
Thank you for opting us.