Hello.
Hello, how may I aid you today?
I am Shirley Hall. I would like to cancel my reservation as I am leaving for pilgrimage, can you please help me out?
Sure, we are here to help you with cancellation.
Thank you.
Please wait for a while.
Sure.
Thanks for your time, there was no reservation found on your name to cancel it.
Ok no problem, thank you for your services.
Thank you for reaching us.