Hello.
Hello, how may I aid you today?
I am Ronald Evans, I want to cancel my reservation as my plan to attend family meeting is cancelled. Can you help me to cancel my reservation?
Sure, we are glad to serve you. Please wait a moment.
Sure.
Thank you for your time, we have found a reservation on your name. Shall I proceed to cancel.
Sure, cancel my reservation.
Sure, your ticket has been cancelled and your amount will refund to your registered bank account within 7 working days.
Ok, thank you for your service.
Thank you for opting us.