Hi.
Hello, how can I assist you?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Ok, please can I know your name to proceed as per your concern?
Myself Scott Edwards.
Ok, thank you for providing your name. Please wait a moment I will check.
Sure.
Ok, thank you for waiting for my response. Your reservation is found, may I know your new travel dates?
That's happy to hear, my new travelling dates are from 01/20 to 01/22.
Ok, can I know your planned airport codes?
My airport codes are from MCO to OAK.
Ok, please can I know your specifications?
I need a single connecting flight.
Ok, is there any other intents?
No.
Ok, there is a flight found as per your concern for the airfare 100 and the airlines is JetBlue.
Please proceed.
The flight number is 1018 for which the ticket is confirmed and the class is economy.
Thank you for your help.
Thank you for choosing our agency.