Hi.
Hello. May I know your good name please?
I am James Lewis.
How may I be of your help?
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?
Sure, please wait a while.
Ok.
Unfortunately there is no reservation found according to your name.
Ok, not an issue. Thanks for your information.
Thank you for contacting us.