Hi.
Hello, how may I assist you?
Due to sudden cancellation of my business meeting with some technical problems, I need to cancel the reservation.
Ok.
Please aid me in cancellation of reservation.
Sure, I will aid you. May I know your name?
Thank you. Katherine Scott is my name.
Katherine Scott, there is no reservation on your name.
Fine. Thank you for your quick response.
Thank you so much for choosing us.