Hello.
Hello.
I am Edward Thomas.
What services are you looking for?
Suddenly I got a call from my manager to attend a meeting on the same departure date, so I need to change my existing reservation. Can you please help me?
Edward Thomas, please allow me to check with your existing reservation.
Sure, I will wait for your response.
Sorry to say but there is no active reservation found by your name.
That's ok, no problem.
Thank you for approaching our services.
Thank you for checking.
Have a nice day.