Hi.
Hello.
I am Virginia Perez.
How can I assist you?
Can you help me for cancelling my recent reservation, because I am unable to travel at this moment due to health issues?
Yes, I can help you.
Thank you.
Give me a moment.
Ok, wait for a moment please.
Sorry to inform you that there is no reservation found on your name.
Oh! It's ok, no problem thank you for your services.
Thank you for consulting us.