Hello.
Hello, how may I assist you?
I need to cancel my existing reservation, which is done recently. Can you please help me out?
Sure, we are here to help you.
Thank you for considering my request.
May I know your good name please?
Myself Steven White.
Please wait for a while.
Sure, I will wait for your response.
Thanks for your time, there is no active reservation found in your name.
Not an issue, anyway thank you for the information.
Thank you for opting us.