Hi.
Hello, how can I provide assistance to you?
I need to change my current reservation due to urgent meeting, can you help me with that?
Sure, we are here to help you to change it.
Thank you.
May I know your good name please?
I am Steven Martinez.
Ok, please wait for a couple of minutes.
Sure.
Sorry to inform you that, there was no reservation found on your name to change it.
That's ok. Thank you for your service.
Thank you for choosing our service.