Hello,.
Hello, How may I serve you?
I recently reserved a ticket to give a visit to my best friend. But, before my journey he came to my home and gave me a surprise visit. So, now I want that ticket to be cancelled. Can you please help me?
Sure. To cancel your reservation I need your name.
I am Donna Martinez.
Ok, please wait a moment I will check and let you know the information.
Sure.
We found that there is no reservation available with your name.
Ok, no problem. Thanks for the information.
Thank you for reaching us.