Hi.
Hello. How may I aid you?
I want to cancel my recent reservation. So, Can you help me in that? As my friends had planned a tour, and now it has been rescheduled.
Sure, may I know your name?
Thank you, I am Frank Thompson.
Please be on hold.
Sure, make it in your possible time.
Thank you for your time, we did not find any active reservation in your name.
That's ok, thanks for your kind information.
Thank you for reaching us.