Hello.
Hello. How may I help you?
Owing to an emergency, I want to cancel recent reservation. Can you help me?
May I know your name please to check the status of your reservation?
Yes, I am Rachel King.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure, take your own time.
Sorry, there is no reservation matching with your name in our portal.
Ok, not a problem. Thank you for your valuable information.
Thank you for reaching us.