Hi.
Hello. How may I help you?
I am Timothy Lopez. I need to amend my reservation due to some issues in my destination, can you help me out?
Sure, I am happy to help you with that.
Ok, thank you.
Please give me a minute.
Sure, take your own time.
Sorry to inform you that, I have not found any active reservation with your name to change the details.
That's ok, not an issue. Thank you for your information.
You are most welcome. Thank you for reaching us.