Hello.
Hello, how can I help you?
I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, I will help you. May I know your name please?
Sure, my name is Donald Taylor.
Please wait a while.
Ok, take your time.
Sorry to say, there is no reservation on your name in our database.
Ok, no issues. Thank you for checking.
Thank you for opting us.