Hello.
Hello, how may I help you?
Due to heavy rainfall, I'm planning to postpone my trip to some other dates. Can you please help me in that?
Sure, we are here to help you. May I know your name please?
Sure, my name is Kevin Johnson.
Sorry to inform you that there is no active reservation on your given name.
Oh! That's ok, thank you for giving the information anyways.
Thanks for reaching us, have a nice day.