Hello.
Hello, how can I help you today?
I want to cancel my reservation due to heavy Sandstorms at my destination place, so please aid me in this.
Sure. can I have your name please?
Sure, my name is Mary Gonzalez.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation on your given name.
No issues, thanks for your help.
Thank you for reaching us.