Hello.
Hello, how can I aid you today?
I want to change my existing reservation due to bad health condition. Can you help me with that?
Sure, I will help you.
Thank you.
May I know your name to check your previous reservation?
Sure, Justin Thompson here.
Please, wait for a while.
Sure.
Thank you for your time, there is no active reservation found on your name.
Ok, no issues. Thank you.
Thank you for reaching us.