Hello.
Hello, how may I aid you?
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, I am here to assist you.
Thank you.
May I know your good name?
Yes, I am Betty Taylor.
Ok, please wait for a moment.
Sure.
Thank you for waiting, No reservation was found on your given name.
Ok, not an problem. Thank you for your help.
Thank you for choosing us.