Hello.
Hello. How may I serve you today?
I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, I am happy to help you with that.
Thank you.
Please, share me your good name to check your reservation status.
Myself Michelle Thompson.
Ok, please wait for a while.
Sure, I will wait for your response.
We regret to inform you that, we have not found any active reservation on your name in our records.
That's ok, no problem. Anyway thank you for checking out.
Thank you for choosing us.