Hello.
Hello. How may I assist you?
I am Janet Davis.
Nice to meet you Janet.
I want to cancel my reservation due to my parents health issue, can you help me in that?
Sure, I am here to help you, please wait for a while let me check your status of reservation.
Sure, take your time and get back with me proper response.
Actually, there is no reservation caught under your name.
Oh that's fine, may be my brother has canceled it sims.
Ok, thanks for contacting us.