Hi.
Hello. How can I aid you at this moment?
I need to cancel my reservation due to some issues, can you help me out?
Sure, I am here to help you with this. Can you please provide your name to check your reservation status?
Thank you and myself Anna Martin.
Anna Martin, there is no active reservation found under your name in our database.
That's ok, not an issue. Thank you for your information.
Thank you for contacting us.