Hello. Barbara Carter this side.
Hello, how can I be your assistance today?
Owing an emergency, I want to cancel my recent reservation. Can you please help me?
Sure, I am gleeful to help you.
Thank you.
Please hold on, I will check the available reservation by your name to cancel it.
Ok, take your time.
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
It's ok, thank you for checking.
Thanks for connecting with us, have a good day.