Hi, I am Charles Martin.
Hello, how can I aid you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with it please?
Ok, please wait a moment.
Ok.
Sorry to say, no reservation found with your name.
Ok, no issues. Thank you for the response.
Thanks for reaching us, have a good day.