Hello. I am Nancy Lee.
Hello, How can I assist you today?
As the invitation which I got to attend for talk festivity has been postponed, I want you to change my reservation.
Ok.
Can you please help me?
Sure, I will help you.
Thank you.
Please wait for a while.
Sure.
Thanks for waiting, but no reservation was found on your name.
No problem. Thank you.
Thank you for reaching us.