Hi.
Hello. What type of service that you are expecting from our travel agency?
Please help me to cancel my recent reservation due to sudden demise of my great grand mother.
Yes, I will help you to cancel your previous reservation. Can I know your name?
I am Justin White.
Ok, please allow me sometime to check your ticket status.
Sure.
Sorry to intimate you that, there is no active reservation found under your name in our system data to cancel the ticket.
Ok, not an issue. Thank you for your information.
It's my pleasure to inform you. Thank you for approaching us.