Hi.
Hello, how may I aid you?
Due to an emergency meeting scheduled I need to cancel my reservation. Can you help me to cancel my reservation?
Sure, we are here to help you.
Thank you.
On which name you have reserved your ticket?
Shirley Johnson is my name.
Ok, please wait a moment I will check and get back to you.
OK.
Sorry, there is no reservation found on your name.
Ok, no problem.
Thank you for opting us.