Hello.
Hello. How may I assist you?
I am Michael Campbell.
Welcome to our flight booking agency.
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me in cancellation of my previous reservation?
Ok, please allow me for a moment to check with your existing reservation.
Sure, take your time.
I am so sorry to inform you, there is no active reservation found in our data base by your name.
That's fine, thank you for your information.
Sorry for the inconvenience, have a great day.
Thank you.
Most welcome.