Hello.
Hello, how can I help you?
I want to change my existing reservation, as my health is not good. Can you please help me out with it?
Sure, I am here to help you.
Thank you for the response.
May I know your name please?
My name is Emma Wright.
Ok, please wait a minute.
Ok, sure.
Thank you for waiting, sorry no reservation found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us, have a nice day.