Hello.
Hello, how may I aid you?
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
Sure, may I know your name?
My name is Gary Hill.
Please give me a moment to check your ticket status.
Sure, take your time.
Sorry Gary Hill, no reservation is available by your name.
Ok, no issues. Thank you for your information.
Thank you for choosing us.