Hello.
Hello. How may I help you?
I want to cancel my trip due to an emergency. Can you aid me in cancelling my existing reservation?
Sure, I am here to help you with your concern. To check with the reservation status please help me with your name.
Ticket was reserved on the name Christine Smith.
Please wait a moment while I check with the status.
Take your time.
Thank you for waiting, Christine Smith.
Welcome.
Regret to inform that there is no active reservation found under your name to cancel.
No issues. Thank you for checking.
Thank you for reaching our agency.