Hi, I am Thomas Moore.
Hello, how do I be helpful to you?
As I want to go for a  holiday trip, I want to book a flight ticket.
Ok, could you mention the details of holiday destination and origin?
Sure. I want to start from Charlotte, NC-CLT on 07/26 to Boston, MA-BOS on 07/28.
Ok, just a moment, I will be right back with flight details.
Ok.
Thank you for being on hold, there is flight appeared according to your details. Details of flight  are, Flight number is 1027, airline Delta, with 100 coat and connection limit is 1. Shall I proceed for ticket confirmation?
Yes, you can proceed.
Your booking is done on Delta airlines.
Thank you for your service.
Thank you for picking us.