Hello. I am James Baker.
Hello, how can I assist you for today James Baker?
I want to cancel my recent reservation due to ongoing tornado at my source. Can you please help me with this?
I am glad to help you with that James Baker.
Thank you.
Sorry to say this James Baker, there is no active reservation with your name to fulfil your request.
Ok, no problem. Thank you for the information.
You are welcome, thank you for reaching us.