Hello.
Hello. How may I aid you today?
I want to change my existing reservation. Can you help me in that?
Sure, I am mirthful to help you with that. May I know your name please?
Myself Michael Campbell.
Please wait for a while, let me check your previous reservation status.
Ok.
Thank you for waiting. There is no active reservation found on your name in our reservation list to change it.
Ok, no problem. Thank you.
Most welcome, thank you for choosing our agency. Have a great day.