Hello. I am Elizabeth Baker.
Hello, how can I support you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you please help me that?
Sure, please wait for a moment. I will check and get back to you.
Ok.
Sorry to say that, no reservation was found with your good name.
Ok, no problem. Thank you so much.
Thank you for opting us.