Hello.
Hello, How can I address you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure,. For further process, May I know your name?
Sure, my name is Gregory Lee.
Ok, Wait a second, I will check and get back to you.
Ok.
We are Sorry, We did not find any recent reservation with your name.
Ok, thank you.
Thank you. Have a fantastic day.