Hello.
Hello, how may I aid you today?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, we are here to assist you.
Thank you.
May I know your name?
Sure, my name is Anthony Taylor.
Wait a minute.
Sure.
There is no reservation on your given name in our database.
That's Ok, thanks for your help.
Thank you for availing us.