Hi.
Hello.
I am Robert Adams.
How can I assist you at this moment?
Can you help me in changing my recent reservation?
Sure Robert Adams, I am ready to help you with that.
Thank you.
Please be on hod for a moment to check your reservation status.
Sure, take your time.
Sorry Robert Adams, no reservation has found under your name.
Ok, No issues, thanks for the information.
Thank you for choosing us, have  a good day.