Hi.
Hello. How can I aid you?
I want to cancel my recent reservation as my trip got postpone due to my leaves are not approved.
Sure, I can help you.
Thank you.
May I know your name?
I am Frank Taylor.
Please wait a while.
Sure.
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.