Hi.
Hello, how may I aid you?
I am planning to change my reservation, can you help me in that?
Sure, I am here to help you. May I know your name to check your reservation status?
I am Cynthia Scott.
Ok, please give me a moment.
Ok.
Sorry, there is no reservation found on your name in our data base.
That's ok, thank you.
Thank you for reaching us.