Hello.
Hello. How can I assist you?
I need to cancel my reservation due to my planned programme got cancelled so please help me.
Sure, can you please provide your name to check for reservation status?
Sure, myself Carol Garcia.
Wait a moment please.
Sure, take your time.
Carol Garcia, there is no active reservation found under your name to cancel it.
It's ok fine, thank you for your time.
Thank you for contacting us.