Hello.
Hello, how may I help you today?
Please cancel my recent reservation due to some health issues?
Sure, I will help you with cancellation. May I know your good name?
Sure, I am Daniel Nelson.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, not an issue. Thank you for your information.
Thank you for visiting us.