Hello.
Hello. Which service do you want for today?
I want to change my existing reservation, due to heavy rainfall in New York, so I want to change my destination airport.
Ok, can I have your name please to check previous details?
My name is Angela Turner.
Angela, give me a moment to check it in our database. Sorry for the inconvenience, there is no active reservation found under your name.
That's ok, thanks for your information.
You are most welcome. Thank you for reaching us. Have a nice day.