Hi.
Hello, how may I help you?
Can you assist me to change my existing reservation as my exams got postponed?
Sure, may I know your name please?
I am Scott Lee.
We found a reservation with your given name, please share your new journey dates.
My journey dates are Mar 20 and Mar 22.
May I know your source and destination airport codes?
My airport codes are from IAD to LAX.
Do you want connecting flight or direct flight?
Yes, I require a connecting flight.
Do you have any airline preference?
I am comfortable with any airline.
Do you have any class preference?
No, thank you for asking.
May I know your depart time and return time?
I do not have any particular timings.
Ok, we found an UA airline, flight number: 1014, price: 100 with one connection.
Ok, proceed for booking.
Your flight ticket has been confirmed in economy class.
Thank you for booking.
Thank you for choosing us.