Hi.
Hello, how may I help you?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, I am here to help you. Please let me know your name.
Thank you and myself Cynthia Allen.
Thank you. Please wait, let me check your reservation status.
Sure.
Sorry, there is no reservation found under your name in our database.
It's ok, thank you for your help.
You are welcome.