Hello.
Hello. How may I assist you at this minute?
Due to some personal issues, I would like to cancel my recent reservation. Please help me out.
Sure, I am here to help you with that. May I know your good name?
My name is Carolyn Hernandez.
Ok, please wait for a while.
Sure, take your time.
Sorry to say that, there is no reservation found on your name in our database.
Ok, no problem. Thank you for your information.
Thank you for approaching us.