Hello.
Hello. How may I assist you?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I am here to help you out.
Thank you.
May I know your name please?
I am Brenda Lewis.
Wait a moment please.
Sure.
Brenda Lewis, we haven't found any reservation under your name in our database.
Ok, no problem.
Thank you for reaching us.