Hello.
Hello. How may I support you today?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, may I know your name please?
My name is Brian Evans.
Please wait a moment I'll check the reservation list.
Sure, I will wait for your response.
Thank you waiting, we found a reservation by this name. Shall I cancel the ticket?
Ok, please cancel my reservation.
Your ticket has been cancelled successfully.
Thank you for your help.
Thank you for choosing us.