Hello.
Hello. How can I help you?
Prepone plan came into a picture owing to an announcement of birth of baby boy. So I need to change an existing reservation, can you please help me in that?
Sure, I am here to help you.
Thank you.
May I know your name please?
My name is Nancy Lopez.
Ok, please wait a minute.
Sure.
Thank you for waiting. Sorry to inform you that we didn't find any reservation on your name.
That's not a problem.
Thank you for reaching us, have a nice day.