Hello.
Hello. How can I help you?
I'm Carol Phillips.
Nice to meet you, Carol.
My son is giving a presentation on international competition, but due to some sudden changes, I want to change my existing reservation. Can you help me out?
Sure, I will help you with that. Please wait for a while.
Sure.
Sorry Carol, there is no reservation found on your name.
That's ok.
Thank you for approaching us, have a nice day.
Thank you for your quick response.
You are welcome.