Hello.
Hello, how may I aid you?
I would like to change my reservation which is under my name. Can you please help me with that?
May I know your name?
Sure, my name is Kathleen Allen.
Your reservation found, can you please share your airport codes?
My source airport code is DTW and the destination airport code is BOS.
Please share your trip dates?
I would like to take off on July 26 and return on July 28.
Can you please share your specifications?
I would like to depart during evening time.
 Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
Ok, no issues. Thank you for the information.
Thank you.