Hi.
Hello.
I am Samantha Jones.
Can you please let me know how may I help you?
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
Sure, I am happy to help you with the ticket cancellation process.
Thank you.
Can you please wait a minute?
Ok.
Sorry to intimate you, there is no active reservation found with your name to cancel the ticket.
That's Fine. Thank you.
You are welcome. Thank you for reaching us.