Hello.
Hello. How can I assist you today?
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
Sure, I am gleeful to help you with that. May I know your name please?
My name is Patricia Gonzalez.
Please wait for a moment.
Sure.
Thank you for waiting. There is no active reservation found on your name in our reservation list to cancel it.
That's fine, thank you for your service.
Thank you for reaching us.