Hi.
Hello. How can I serve you?
I am Nicholas Martinez, want to cancel my recent reservation due to some personal issue. Please help me out with that.
Sure, We are here to help you.
Thanks.
Please wait a while.
Sure, take your time.
Thanks for being waiting.
Ok.
 I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
It's ok, thank you for your help.
Than you for approaching us.