Hi.
Hello. Help me with your name please?
Sure. I am Michael Lee.
Thanks for your name. By what way shall I amend you now?
Due to sudden change of my business meeting of some technical problem, I need to change my reservation.
Ok.
So, can you help me with that?
Sure, I will aid you.
Thank you.
Give a minute, I will check and let you know the status of your reservation.
Sure.
Thanks for being patience. No reservation was found with your name to change.
It's Ok, thanks for the information.
Thank you for picking us, have a nice day.