Hello.
Hello. How can I aid you?
Due to issues going in my existing reservation, I want to cancel my reservation. Can you help me in this?
Sure, I will help you. Please wait a moment.
Ok.
May I know your name?
Myself Paul Hernandez.
Sorry for inconvenience, there is n reservation found with your name to cancel the reservation.
That's ok, no problem.
Thank you for reaching us.