Hello. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Hello, how may I aid you today?
Can you help me in cancellation?
Sure.
Thank you.
May I know your name?
I am Melissa Thomas.
Ok, please wait for a minute.
Sure.
Sorry, there is no reservation found on your name.
No problem, thank you for the information.
Thank you for choosing us.