Hello.
Hello. How may I assist you today?
I'm Michelle Carter.
Glad to meet you Carter.
I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, please wait for a minute, let me check the reservation details.
Sure, take your time.
Thanks for your patience, I could not find any reservation with your name in our reservation database.
Ok, no issues. Thank you for checking.
My pleasure.