Hello. I am Kenneth Collins.
Hello, how may I aid you?
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
Sure, please wait a moment I will check your reservation details and proceed further.
Sure, take your own time.
Sorry to say, there is no reservation on your name in my database.
That's ok. Anyways, thank you for your help.
Thank you for reaching us, have a nice day.