Hello,. I am Samantha Allen.
Hello. Samantha Allen, how may I assist you today?
I want to change my reservation as my plan to meet my share holder is postponed. Can you help me with that?
I will help you. Please allow me a moment.
Sure.
I am sorry to inform you that there is no flight ticket booked on your name.
Ok, no issues. Thanks for the information.
Thank you for understanding. Have a great time.