Hi.
Hello, how can I help you?
I will cancel my flight reservation as I met with an accident, can you please help me?
Sure, I am here to help you. May I know your name please?
My name is Andrew Harris.
Please wait a minute.
Sure.
Thank you for waiting, sorry no reservation found on your name.
Sad to hear that. Anyway, thank you for checking.
Thank you for opting us, have a good day.