Hello.
Hello, how may I help you today?
I want to change my existing reservation. Could you help me?
Ok, I can help you in changing your reservation. Please provide your name to check your reservation?
Brain Lopez here.
Ok, please wait.
Ok.
Sorry, we did not find any active reservation on your name to change.
That's ok, no problem. Thank you for helping me.
Thanks for reaching us, have nice day.