Hello.
Hello, how may I assist you today?
Can you please check with my previous booking status and help me with changing my journey dates?
Sure, I am here to help you.
Thank you.
May I know your good name please?
My name is Jack Allen.
Please wait for a moment.
Ok, I will be waiting for your response.
Sorry Allen, there is no reservation found as per your name in our database.
Oh! That's fine. Anyways, thank you for checking for my reservation.
Thank you for reaching us with a query.