Hello.
Hello, how may I assist you today?
I need to change my reservation as my plan to go for trekking got postponed. Can you help me?
Sure, may I know your good name please?
I am Amanda Hernandez.
Please wait for a moment.
Sure.
Sorry Hernandez, there is no reservation found as per your name in our database.
Ok fine, thanks for your assistance.
Thank you for reaching us with a query.