Hello.
Hello. What service that you looking from our agency?
I am Betty Clark. I want to cancel my flight ticket, can you please help me with that?
Sure, I am glad to help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Ok.
We regret to inform you that, there is no reservation on your name in our records.
Oh! It's ok no problem. Thank you for your service.
Thank you for reaching us, have a great day.