In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Ex Input:
customer: Hello,. I am Susan Gonzalez. 
 agent: Hello, how can I help you? 
 customer: I need to book a flight ticket from Seattle to meet my grandparents after a long time in Washington. Can you please help me in booking? 
 agent: Sure, may I know your planned travel dates? 
 customer: My depart is on 03/17 and arrival on 03/19. 
 agent: Please share me your source and destination codes. 
 customer: My source code is WA-SEA and destination code is DC-IAD. 
 agent: May I know your price limit? 
 customer: I can spend up to 5000. 
 agent: Please wait for a moment. 
 customer: Ok. 
 agent: Thanks for waiting, sorry to say that, no flights were found with your details. 
 customer: Ok, no issue. 
 agent: Thank you for opting us. 
 customer: Thank you for your support.

Ex Output:
no_flight


Ex Input:
customer: Hello. 
 agent: Hello. How can I help you? 
 customer: I am Kenneth Thomas. My trip has been postponed, can you change my reservation? 
 agent: Sure, wait for a minute. 
 customer: Ok. 
 agent: Sorry Kenneth, no reservation found on your name. 
 customer: It's fine. 
 agent: Thank you for reaching us. 
 customer: Anyway, thank you for your information.

Ex Output:
no_reservation


Ex Input:
customer: Hello. 
 agent: Hello, how may I be at your service today? 
 customer: I have to attend a Live Concert at Seattle, could you please help me with booking a flight ticket from HOU to SEA? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: I would like to depart on Apr 4th and return on Apr 6th. 
 agent: Do you have any other specifications? 
 customer: I am looking for a connecting flight. 
 agent: Please help me with your name for booking. 
 customer: I am Nancy Scott. 
 agent: Sorry for this inconvenience, I could not find any flight with your requirements. 
 customer: Ok, not an issue. 
 agent: Thank you for reaching us. 
 customer: Anyways, thank you for the information.

Ex Output:
no_flight