Hello,.
Hello.
I am Rachel Jones.
How can I provide assistance to you?
I want to cancel my recent reservation as my exam got rescheduled. Please help me with cancellation.
Sure, I will help you with that. Please wait a while. I will check the reservation list.
OK.
Thanks for your time. There was no reservation found on your name.
That's fine, thank you.
Thank you for approaching us.