Hello.
Hello. how can I aid you?
Can you please help me to cancel my reservation due to heavy rains at my place?
Sure, I am glad to help you with that. Can you please provide your name to fetch your reservation from our database?
Sure, my name is Nancy Lee.
We regret to inform you that there is no active reservation found on your name to cancel.
No issues, thank you.
Thank you for opting us.