Hello. I am Dorothy Brown.
Hello, how can I amend you today?
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it,. Please help me in doing that.
Sure, we are gleeful to help you. Please hold on a moment, I will check the reservation list and notify you.
Sure.
Thank you for waiting, there was no reservation found on your name in our database.
No problem, thank you for your valuable information.
Thank you for choosing us.