Hello.
Hello, how can I aid you today?
I want to cancel my reservation due to heavy rains at my destination place, so please help me.
Sure, I am glad to help you.
Thank you.
May I know your good name to proceed further?
Sure, I am Emily Roberts.
Please be on hold.
Sure.
There is no reservation found on your name in our database to cancel it.
No issues, thank you.
Thank you for availing us.