Hello.
Hello.
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
Sure, I can help you. May I know your name?
My name is Eric Martin.
Thank you. Please wait, let me check your reservation status in our database.
Sure, take your time.
Sorry, I did not find any reservation under your name in our database.
Ok, no issues. Thank you for your information.
You are most welcome.