Hello.
Hello, how can I amend you?
I am Daniel Jackson. I met with an minor accident, so I couldn't take the flight. Can you cancel the ticket?
Sure, I am happy to help you. Please wait for a while. I will check and revert you.
Sure.
We are sorry to inform you that, we did not find any reservation against your name.
It's fine.
Thank you for reaching us. Have a good day.