Hello.
Hello, how may I aid you at this moment?
I am trying to cancel my recent ticket because I have an important meeting on those dates, so I am unable to travel. Can you help me?
Sure, I will help you with that. Can you please provide your name for checking the reservation status under your name?
My name is David Jackson.
Sorry Jackson, after checking I have not found any active reservations under your name.
It's ok, thank you for searching.
My pleasure, thank you for reaching out here.