Hello.
Hello, how can I assist you?
I want to cancel my recent reservation due to on going tornado at my source point. Can you help me in doing that?
Could you please share your name?
Sure, I am Thomas Phillips.
Thank you for providing your name. Please wait for a while.
Sure.
Thanks for waiting, there was no reservation found based on your given name.
No problem, thank you for your information.
Thank you for choosing us.