Hello.
Hello. How can I help you?
Actually, I want to cancel my reservation which is done recently due to some health issues, can you please help me in this intent?
I will help you.
Thank you.
Sure, can I know your name to check the reservation status.
Ok, please check under the name as Susan Turner.
Your reservation has been successfully cancelled which is done under your name.
Anyways, thank you for your appreciable service.
You are welcome and hope you will choose us again.