Hello.
Hello, how can I render you today?
I want to change my existing reservation due to bad weather condition, can you please help me with that?
Sure, I'm perky to help you. Can you please provide your good name?
My name is Ashley Walker.
Ok, please wait while I'll check your reservation status in our database.
Sure.
Ashley Walker, there is no active reservation found under your name to do changes in that.
Not an issue, thank you.
Thank you for choosing us, have a great day.