Hello.
Hello, how may I aid you?
Owing to an urgency, I would like to cancel my recent reservation. Can you help me with this?
Sure, please wait for a moment to check your details. Meanwhile, may I know your name?
My name is Margaret Wilson.
Sorry to say, no reservation found on your name.
Ok, not an issue. Thank you for providing information.
Thank you for reaching us, have a nice day.