Hello.
Hello, how can I assist you?
I had done flight ticket booking last week to spend my holiday vacation with my family. But, due to some weather conditions I would like to change my booking which I have done. Can you help me with this?
Sure, may I know your good name please?
I am Margaret Jackson.
Sorry, no reservation found under your name.
It's ok, no issues.
You are welcome.
Thank you for your helping.
Have a nice day.