Hello.
Hello. How can I aid you today?
For new year celebration, I want to go my hometown but by mistake I gave wrong airport code. Can you help me out in changing my reservation?
Sure, but before proceeding can I have your name please?
Sure. Myself Dorothy Davis.
Well Davis, but sorry to inform you because there is no reservation found with your name in our records.
It's ok. Thank you for providing your service to me.
It's our pleasure.