Hello.
Hello. How may I be of your assistance?
Can you please help me in changing the existing reservation as my business meeting got postponed?
Sure, I'll try to help you in changing an existing reservation.
Thank you.
Please let me know your name to check the reservation list.
I am Karen Jackson.
Ok, please wait a minute I will get back to you with the present status.
Ok.
Sorry, there is no active reservation have been found under your name in our database to change it.
Ok, no issues. Thank you for your information.
Thank you for approaching us.