Hello,.
Hello, How may I amend you?
I want to cancel my recent reservation as due my illness.
Ok.
Will you help me in cancelling my ticket?
Sure, I am here to assist you.
Thank you.
May I know your name to verify in the reservation list?
Reservation is done with my name Carol Lopez.
Ok, Please standby, I will revert to you.
Sure.
Thanks for your time, your name found in the reservation list. May I proceed to cancel your ticket?
Proceed with my cancellation.
Your ticket has been cancelled.
Thank you for assisting me.
Thanks for reaching us, Have a great day.