Hello.
Hello. How can I aid you today?
I want to cancel my recent reservation due to sudden postpone of my document verification. Can you help me with that?
Sure, I am here to help you.
Thank you.
Please wait for a moment. May I know your name?
Sure, I am Ruth Robinson.
Sorry, no reservation found on name of Ruth Robinson.
Ok no problem.
Thank you for approaching us, have a nice day.