Hello.
Hello, how can I help you?
I want to change my existing reservation due to health issues, can you please help me with that?
Sure, can you share your name for checking?
My name is Rachel Lee.
We have found your reservation, can you share your trip dates?
I want to fly on July 20, return on July 22.
May I know your airport codes?
My source and destination airport codes are JFK and ATL.
Do you have any preferences?
My depart time should be afternoon. And I need a single connecting flight.
Sorry, there is no flight on your given dates.
No problem, thank you.
Thank you for reaching us.