Hello.
Hello, Good Morning.
My name is Jason Johnson.
How may I guide you?
I have already booked my ticket to New York but due an medical emergency, my business trip got postponed.
Sure, please hold on for a moment, let me check.
Sure, take your time.
I am sorry to inform you that there are no reservations with your name.
No problem. Thank you for your information.
Thank you, have a good day.