Hello.
Hello. How may I help you today?
Can you please assist me to cancel my previous reservation? Because I am unable to travel due to some health issues.
Sure, I am here to help you with that.
Thank you.
May I know your good name?
My name is Linda Hall.
Please wait for a minute.
Ok, take your time.
Sorry to say that, there is no reservation found on your name in our database.
It's ok, not a problem with that. Thank you for your time.
Thank you for consulting us.