Hello.
Hello, how can I aid you for the day?
Actually my Snooker's competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, may I know your name?
Yes, I am Sandra Taylor.
Please wait a minute, I will check your reservation status and get back to you.
Sure, I will wait for your response.
Sorry to say that there is no reservation found on your name.
Ok, not an problem. Thank you for your information.
Thank you for opting us.