Hello.
Hello, how may I assist you?
Due to some health issues, I would like to cancel my recent reservation. Please help me out.
Ok, may I know your name to check with your existing reservation?
My name is John Miller.
Ok, please wait for a moment till I check with availability.
Sure, take your time.
John Miller, there is no flight reservation by your name.
Ok, no problem. Thank you for your information.
Thank you for choosing us.