Hello,.
Hello, how can I assist you?
can you please help me in cancelling my recent reservation.
Sure, I can help you with that. May I know your good name please?
Myself, Donald Baker.
Ok, please wait while I'll check your reservation status.
Sure.
Donald Baker, there is no active reservation found under your name to do cancellation.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.