Hi. I am Patrick Taylor.
Hello, how can I serve you?
Will you please help me in cancelling my reservation as the food festival which I want to attend got cancelled?
Sure.
Thank you.
Please wait for a while, I will check your reservation.
Sure.
Thank you for being patience, there is no reservation found on your name.
Ok, Not an issue. Thank you for your kind information.
Thank you for approaching us.