Hello.
Hello, how may I serve you today?
I want to cancel my reservation as my meeting got cancelled, so help me in this.
Sure, I will help you with that. May I know your name to check the existing reservation?
I made a reservation earlier on the name of Anna Taylor.
Ok, please wait for a moment.
Sure.
Thank you for waiting, we found a reservation on your name and shall I cancel it?
Sure, you can cancel it.
Your reservation has been cancelled.
Thanks for your help.
Thank you for reaching us.