Teacher:In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Teacher: Now, understand the problem? Solve this instance: customer: Hello, I am Susan Hall. 
 agent: Hello, which service are you looking for today? 
 customer: Due to an emergency meeting, I want to change my reservation. Can you help me with it? 
 agent: Sure, we are here to help you. Please wait a moment, I will check your details and let you know. 
 customer: OK. 
 agent: I regret, there is no reservation found on your name to proceed further. 
 customer: No problem, thank you for the information. 
 agent: Thank you for consulting us.
Student:
no_reservation