Hello.
Hello. How may I assist you?
I am planning to celebrate my sister birthday, can you help me with booking from MSP to HOU?
Sure, I am here to help you out. May I know your travelling dates please?
My journey dates are Jan 05 and Jan 07.
Can you please share your connection limit?
I need a  connecting flight.
Is there any class preference?
I prefer business class.
Do you have any other specifications?
I would like to depart in the evening time.
May I know your name please for documentation purpose?
Paul Taylor here.
Paul Taylor, there are no flights available in your route.
Ok, no problem. Thank you for your information.
Thank you for choosing us.