Hello.
Hello, how can I aid you?
I had done flight ticket booking last week to spend my holiday vacation with my family.
Ok.
But, due to some weather conditions I would like to change my booking which I have done. Can you help me with this?
sure, may I know your name please?
I am Charles Wilson.
Unfortunately, there is no reservation found with your name to change.
It's ok, no issues. Thanks for your helping.
Thank you for choosing us.