Hello.
Hello. How may I aid you?
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
Sure, I am here to help you. Can you please tell me your name?
Sure, myself Richard Carter.
Sorry, there is no reservation found on your name to cancel.
It is ok fine, no problem.
Ok, thank you for reaching us.
Anyway, thank you for your time.
You are welcome.