Hi.
Hello, what service you are excepting from us?
I would like to change my recent reservation because my childhood friend met with an accident.
Sure, I will help you with that. May I know your name for further process?
Sure, my name is Barbara Carter.
Sorry Barbara, there is no reservation found on your name in our database.
Not an issue, thank you for checking.
Do you need any other help?
No, thanks so much.
Ok, thank you for approaching us.