Hi.
Hello.
Kathleen Johnson here.
Good evening Kathleen. What service that your seeking from my side?
I just want to cancel my recent reservation, because I am not ready to travel due to health issues.
Sure, I am ready to help you with cancelling your reservation.
Thank you.
Please be hold on for a minute, I will check for the status of existing reservation.
Ok, I will wait for your response.
Thank you for waiting. Sorry Kathleen, I have not found your name in the reservation to cancel it.
Oh! It's ok, no problem. Thank you for your services.
Most welcome. Thank you for choosing us.