Hi.
Hello.
Alexander Hill here.
How can I assist you  at this moment?
Can you please help me in cancelling my recent reservation? As my health is not in a good condition to do journeys.
Sure Alexander Hill, I will help you with that.
Ok.
Please wait a moment.
sure, I'll wait for some time.
Sorry Alexander Hill, no reservation has found under your name to cancel.
That's ok, thank you for giving the information.
Thank you for choosing us, have a good day.