Hi.
Hello, how may I help you for the day?
I need to amend my reservation due to some issues, can you help me out?
Sure, I will help you in changing. May I know your good name?
Thank you and myself Jonathan White.
Ok, please wait for a while.
Sure.
Thank you for waiting, there is no active reservation found on your name.
That's ok, not an issue. Thank you for your help.
Thank you for choosing us.