Hello.
Hello. Is there any help that you are expecting from my side?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, may I know your name please?
Thank you for that. Myself Nancy Lee.
Please give me a moment.
Sure, take your time.
Sorry, there is no reservation found for the user name in our data base to cancel it.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
You are most welcome and thank you for reaching us.