In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[EX Q]: customer: Hi. 
 agent: Hello. How may I aid you for the day? 
 customer: Owing to an emergency I want cancel my reservation, can you help me? 
 agent: May I know your name please? 
 customer: Myself Linda Rodriguez. 
 agent: Ok, please wait a moment. Thank you for being waiting. There is no reservation found on your name. 
 customer: No problem, thanks for checking. 
 agent: Thank you for reaching us.
[EX A]: no_reservation

[EX Q]: customer: Hello. 
 agent: Hello. May I know your name? 
 customer: Sure, I am Sandra Allen. 
 agent: How can I assist you today? 
 customer: Today, can you help me in booking a ticket to Atlanta? 
 agent: Sure, we are delighted to help you. When you are willing to travel to Atlanta? 
 customer: I am planning to meet my children and wife in Atlanta, as we planned to visit Georgia Aquarium on 03/21. 
 agent: Ok. May I know your recur date? 
 customer: We planned the trip for couple of dates, so I would like to go on 03/20 and I intend to return back on 03/22. 
 agent: Kindly share your airport codes? Do you want any lay bay in your journey? 
 customer: Sure, I will depart from New York, LGA and landing at Atlanta ATL. 
 agent: Ok. 
 customer: Yes, I am comfortable to travel if there is one stopover in between my journey. 
 agent: Please be online, I will check the availability and revert to you. 
 customer: Sure. 
 agent: Thanks for waiting,. 
 customer: Ok. 
 agent: Hawaiian airlines are providing service on your route with 1 connection. Can I proceed? 
 customer: Ok, please proceed for booking. 
 agent: Your booking is done with flight 1027. 
 customer: Thank you. 
 agent: Thank you for reaching us. 
 customer: Welcome.
[EX A]: book

[EX Q]: customer: Hello. 
 agent: Hello. How can I serve you today? 
 customer: I am Frank Thompson. 
 agent: Ok. 
 customer: Can you please book me a ticket with fare of 200? 
 agent: Sure. Please share the airport codes of both locations. 
 customer: My airport locations are from DTW to DEN. 
 agent: May I have your trip dates? 
 customer: My travel dates are on 03/08 and 03/10. 
 agent: Ok. We found a JetBlue plane with a connecting flight. 1015 is the flight number. Shall I continue? 
 customer: Ok, please book this ticket. 
 agent: Your reservation is done. 
 customer: Thank you so much. 
 agent: Thank you.
[EX A]:
book