Hello.
Hello, how may I aid you today from my end?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I am here to help you out. Please provide me your name to check the reservation status on your name.
Sure, my name is Betty Martinez.
Betty Martinez, here is an active reservation on your name in our database.
That's ok, thank you for checking.
Thank you for reaching us. I have cancelled your reservation on your name.
Thank you.
Welcome.