Hello.
Hello, how may I guide you today?
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Ok, could I know that on which name reservation had been done?
I have reserved flight ticket on the name of Cynthia Jackson.
Please hold on a minute.
Ok.
Sorry, there is no reservation found on your name.
Ok, that's not an issues. Thank you so much for your time.
Thank you for connecting with us.