Hello. I am Lisa Harris.
Hello, how may I assist you today?
I would like to change my recent reservation because my trip dates are postponed, can you help me?
Sure, we are here to help you.
Thank you.
Please wait a minute.
Ok, take your own time.
Sorry to say that, there is no active reservation found on your name.
That's ok, thank you for checking.
Thank you for reaching us.