Hello. Samantha Williams here.
Hello. How can I help you?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with cancelling of my reservation?
Ok, just a moment please.
Sure, take your time.
I am sorry no reservation found on your name please.
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
Thank you for choosing us.