Hi.
Hello, what kind of service are you looking from us?
Could you help me to change my existing reservation?
Sure, we will help you in that.
Thank you.
May I know on whose name the ticket has been reserved formerly?
Robert Green here.
Please wait a minute, I will check your reservation status and get back to you.
Ok.
Sorry, there is no reservation found on your name.
That's ok, thank you for checking.
Thank you for reaching us.