Hi.
Hello, how can I help you today.
I want to change my existing reservation due to my official work is postponed. Can you help me for this one?
Sure, I will help you. May I know your name?
Sure, Virginia Lee here.
Please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name.
No issues, thank you for the information.
Thanks for availing us.