Hello, I want to change my existing reservation.
Hello, How can I help you? Sure, May I know your good name?
Karen Thomas is my name.
Please wait for a moment, I will check and let you know.
OK.
Thanks for waiting. We found an existing reservation on your name, Could you please provide me your journey details?
Sure, My origin airport is Dallas and Fort Worth, TX-DFW on 03/18 to Charlotte,NC-CLT on 03/20.
We found a flight on Jet Blue airline, Flight number 1007.
Thanks for the information.
Your reservation is confirmed. Thank you, Have a great day.