Hi. I am Pamela Miller.
Hello, how do I help you?
I would like to attend a  live music event at Houston. Can you help me in my booking?
Sure, may I know your airport codes?
My nearest origin airport code is San Francisco, CA - SFO. My destination is Houston, TX - HOU.
When are you going on leave on San Francisco?
I will start my journey on 11/12.
May I know your return date?
I will return back on 11/14. I need a direct flight in my journey.
Sorry, we found a connecting flight.