Hi.
Hello. What can I do to make your experience batter with us?
I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it got postponed. Can you help me update my reservation?
Sure, I'll try to help you in cancellation. Could you please let me know your name to check the reservation status?
Sure, Raymond Green is my name.
Ok, please wait a moment.
Ok.
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
That's fine, Thank you for the response.
Thank you for remaining so positive. We hope to serve you again.