Hello.
Hello, how may I help you today?
I just want to change an existing reservation as my meeting got post pone due to some technical issues, can you please help me with this?
Sure, may I know your name?
I am Scott Campbell.
Please wait for a minute.
Sure.
Sorry, there is no reservation found on your name.
That's ok, not an issue. Thank you for your information.
Thank you for reaching us.