Hi.
Hello.
I'm Donna Wright.
How may I help you Donna?
Due to heavy work load in my office, I want to change my trip dates. Can you help me with that?
Yes, I can help in your previous ticket changing. Please give me some time to check your previous booking.
Sure, please check.
I found your previous reservation, can you provide your travelling dates for updating?
Sure, my travel dates are 03/07 and 03/09.
Please provide your airport codes.
My source and destination airport codes are IAH and DEN.
There is a flight available in UA airlines with a 1 connection, can I proceed?
Yes, please proceed.
Ok, based on your request your ticket has successfully changed. Thank you for your time in reaching us.
Please provide me the flight number.
Sure, the flight details are 1009 plane number in UA airlines.
Fine, thank you for your help.
Welcome.