Hello.
Hello. How can I assist you today?
I need to modify my reservation as my exams got postponed due to change in climate. Can you please help me about that?
Sure, will you please give me a moment? Please mention the name for checking the reservation.
Ok, have your time. Myself William Thomas.
Thanks for waiting, there is no reservation found under your name.
It's ok, anyway thank you for the information.
Welcome, have a great day.