Hello.
Hello. How may I assist you?
I want to change my existing reservation, due to bad weather conditions. Can you please help me to change reservation?
Sure, I am here to help you with your concern.
Thank you for the response.
Can I have your name please to check your reservation status?
My name is Barbara Turner.
Please hold on a moment.
Ok, sure.
Barbara Turner, no reservation has been found on your name in our database.
Ok, not an issue. Anyways, thank you for the information.
Thank you for approaching us.