Hi.
Hello, how can I render you?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me in change an existing reservation?
Sure, let me know your good name please to further.
I made a reservation by the name Shirley Adams.
Give me sometime to check and get back to you.
Ok.
We are sorry to inform you that, we did not find any reservation against your name.
Ok, not an issue. Thanks for your information.
Thank you for choosing us.