Hello.
Hello, how may I help you?
Can you please help me to change my existing reservation as I have changed my trip plan?
Sure, I am here to help you for this. May I know your name please?
My name is Justin Martinez.
Please wait for a while, let me check your reservation status in our records.
Ok.
Sorry to intimate that, no reservation is found with your credentials.
No problem, thank you for your information.
Thank you very much for contacting our agency.