Hi.
Hello, how may I aid you today?
I want to cancel my reservation due sudden demise of grand father, can you please help me?
Sure, we are here to help you.
Thank you.
May I know your good name?
My name is Charles Perez.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name in the database.
Ok, thank you.
Thank you for reaching us.