Hello.
Hello. How can I help you?
I want to change my existing reservation due to bad weather condition, can you please help me with that?
Sure, I am here to help you with that, can I know your good name to proceed further?
My name is Ruth Clark.
Thank you very much. Please wait for a while, let me check your reservation status in our database.
Sure.
I'm happy to inform you that I have found a active reservation on your name. May I know your travel dates?
I want to fly on July 28, return on July 30.
Do you need any layover in between  journey?
I need a connecting flight.
Is there any other specifications regarding your journey?
I want economy class flight ticket.
May I know your airport codes?
My source and destination airport codes are DTW and IAH.
There is a flight with the price of 100 having one connection and economy class. Can I proceed to booking?
Ok, proceed to booking.
Your booking is confirmed and the flight number is 1017 in AA airlines.
Thank you.
Thank you for reaching us.