Hello,.
Hello, how can I help you?
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need you help to cancel my recent reservation?
Sure, May I know your name?
Carolyn Lopez is my name.
Ok, please wait for a while.
Sure, I will wait.
Thank you for being patient, no reservation was found on your name.
That's not a problem. Thanks for your information.
Thank you for contacting us.