Hi.
Hello.
I am Angela Gonzalez.
How may I aid you today?
I have booked the ticket in the last week but my planned trip got cancelled. So, I need to cancel the ticket but I don't know the process. Can you please help me to cancel the ticket?
Please hold a moment, let me check with the cancellation.
Sure.
Sorry, there are no active reservations to cancel on your given name.
No issues, thank you for your time.
Thank you reaching our service.