Hello.
Hello.
Lisa Garcia here.
How can I help you now?
Due to sudden health issue, I am not able to travel in a flight on those dates, can you please help me out with cancelling of my reservation?
Sure, I will help you with that.
Thank you.
Sorry Lisa, there is no reservation found on your name.
Oh! I think the ticket was not booked properly while I am booking.
Thank you for approaching us, have a nice day.
Anyways, thank you for the information.
You are welcome.