Hello.
Hello. How may I assist you?
Can you please help me with changing my previous booking now?
Sure, I am glad to help you.
Thank you.
May I know your name please?
Myself Patrica Perez.
Please hold on a moment.
Ok.
Patrica Perez, no reservation has been found on your name in our database.
Oh! That's fine. Anyways, thank you for checking with my booking.
Thank you for reaching us.