Hello.
Hello, how may I aid you?
Due to heavy storm, I couldn't travel out. Can you please change my reservation?
Sure, I will help you. May I know your name please to check your reservation status?
My name is Brandon Roberts.
Please wait a moment.
Sure, take your time.
Roberts, no reservation has been found on your name in our database.
Its ok, no issues. Thank you for the information.
Thank you for approaching us.