Hello, I am Nancy Jackson.
Hello, how may I assist you?
Owing to an emergency, I need to cancel my reservation. Can you please help me?
Ok. We are here to help you.
Thank you.
Please, stay online. I will check the previous list and let you know.
Ok.
Thank you for your valuable time. No reservation was found on your name.
It's ok, thank you for your information.
Thank you for reaching us, have a good day.