Hello.
Hello.
Is this flight ticket booking agency?
Yes, how can I help you?
I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me?
Sure. Can I have your name please?
My name is Edward Hall.
Sorry Hall, there is no reservation is found on your name.
It's ok no problem. Thank you for your information.
Thank you and have a nice day.