Hello.
Hello, how may I aid you?
I would like to cancel my reservation, can you please help me out with that?
Sure, we are here to help you.
Thank you.
May I know your good name please?
Jason Jones here.
Please stand by.
Sure.
Thanks for your time, there is no active reservation found in your name.
Ok, no problem. Thank you for checking out.
Thank you for choosing us.