Hello.
Hello. How may I best assist you now?
I want to change my reservation as my plan to meet my friend is postponed. Can you help me with that?
Sure, I can change your reservation right now. Before that I need to know your good name please?
My name is Amy Mitchell.
Ok, Please allow me a moment to check for the previous reservation in our database.
Sure.
Thanks for your time, we are sorry to say that there is no active reservation found on your name.
Thank you for the information.
Thanks for opting us, wish you a great day.