Hello.
Hello, may I know your name?
I am Linda Jackson.
How can I assist you Linda Jackson?
My family tour trip was postponed, so I want to cancel my reservation. Could you help me in cancellation?
Sure, we are happy to help you. Please be on hold.
Sure.
Thanks for your time, we did not find any reservation based on your name.
Not an issue. Thanks for your kind service.
Thanks for picking us, we hope to serve you again.