Hi. I am Patrick Nelson.
Hello, How can I support you?
I want to change my reservation due to health problem, can you help me?
Sure, we are glad to help you. Please wait for a while. I will check and revert you.
Sure, I will wait for your response.
Thanks for waiting, we did not find any active reservation on your name in our database.
No problem, thanks for checking.
Thank you for choosing us.