Hello.
Hello, how may I aid you?
Joseph Hill here. I will be making few changes in my previous reservation, can you please assist me with it?
Sure, I can help you. Please wait for a while.
Ok, please check. I will be waiting for your response.
Thanks for your time, there is no reservation found in your name.
That's very sad to hear from your side, thank you for checking anyways.
Thank you for choosing us.