Hi.
Hello, how can I help you today?
I am Shirley Brown. I have booked the ticket in the last week but my planned trip got cancelled. So, I need to cancel the ticket but I don't know the process. Can you please help me to cancel the ticket?
Sure, we are here to help you.
Ok.
Wait for some time I will check the reservations on your name and get back to you.
Sure, take your time.
Thanks for waiting there is no reservation found on your name.
No issues, thank you for your time.
Thanks for approaching us.