Hi.
Hello, what can I do for you?
I just want to cancel my recent reservation, due to my sudden illness on the day before my journey. Can you help me in that?
Ok, let me know your name to check the status of your reservation?
Sure, I am Jason Williams.
Sorry, no reservation has been registered with us on your name.
That's Ok, I really appreciate your help. Thank you.
Thanks for consulting us, have a nice day.