Hello.
Hello. How may I assist you?
I want to cancel my recent reservation, due to ill health. Can you please help me?
Sure, I am here to help you out.
Thank you.
May I know your name please?
My name is Donald Moore.
Donald Moore, we regret to inform you that there is no reservation found on your name in our records.
No problem, thank you for checking.
Thank you for choosing us.