Hello.
Hello, how may I aid you at present?
Due to a sudden meeting at office with my client on my boarding day, I want to cancel my recent reservation. Can you please help me to cancel it?
Sure, we are glad to help you with cancellation.
Thank you.
Can I have your name please?
My name is Pamela Miller.
Please wait for a while, I will check with your previous reservation on your name in our database.
Sure.
Thanks for your time, there was no active reservation found on your name to cancel it.
Ok, not a problem. Thank you for notifying me.
Thank you for choosing us.