Hello.
Hello. How can I assist you today?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, may I know your name to check for the previous reservation?
My name is Melissa Lopez.
Please allow me a moment.
Ok.
There is no reservation found under your name in our data base.
Anyway, thanks for the information.
Thank you for contacting us.