Hello, I am Karen Miller.
Hello, How best can I assist you at this moment?
As my manager did not approved my leave, can you help me to cancel my recent reservation?
Sure, I will help you with that.
Thank you.
Please wait for a while.
Sure.
Thanks for waiting.
Ok.
We regret that, there is no active reservation found on your name to cancel it.
No problem. Thanks for the information.
Thank you for reaching us.