Hi.
Hello.
I am Gregory Edwards.
How can I help you at this moment?
Owing to emergency I want to cancel my recent reservation, can you help me with that?
Sure, I will help you in cancelling your reservation. Please give me a moment to check your reservation status.
Sure.
Gregory Edwards, there is no active reservation found under your name in our database.
No problem, thank you for the information.
Thank you for utilising our service.