Hi, I am Richard Hernandez.
Hello. How can I aid you?
I already have an reservation to attend at my meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation.
Sure, I can help you. Please wait a while.
Ok.
Thanks for being waiting. We didnt found any reservation by this name.
Ok, not an issue. Thanks for your information.
Thank you for choosing us.