Hello.
Hello. How may I assist you for today?
I am Lisa Scott. My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Yes, I can help you. Give me a moment.
Sure, take your time.
Sorry to inform you that there is no reservation found on your name.
That's ok, not an issue. Anyways, thank you for the information.
Thank you for contacting us.