Hello.
Hello, how can I help you today?
I want to cancel my recent reservation, can you help me with that?
Sure, may I know your name please?
I am Anna Martin.
Ok, please wait for a moment.
OK.
Thanks for waiting. I found reservation with your name. Shall I cancel the reservation?
Sure, proceed with the cancellation.
Ok, your reservation has been cancelled.
Thanks for your kind service.
Thank you for choosing us.