Hello.
Hello. How can I aid you today?
I am Gary Walker, want to cancel my recent reservation due to some personal issue. Please help me out with that.
Sure, I am here to help you. Hold on for a moment. Let me check.
Thank you and sure, take your time.
Sorry Gary Walker, there are no flights reserved on your given name formerly.
It's ok, thank you for your help.
Welcome, thank you for choosing us. Have a great day.