Hello.
Hello, how can I assist you today?
Owing to a medical emergency of my cousin I would like to postpone my trip. Can you please help me in cancelling my recent reservation?
Sure, please wait for a moment, I will check and revert you.
Ok, By the way my name is Samuel Jackson.
We are sorry to notify that, we did not find any reservation with your name.
Ok, no worries. Thanks for your kind information.
Thank you for connecting with us. Have a nice day.