Hi.
Hello. How can I aid you today?
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
Sure, I am here to help you.
Thank you.
Let me know your name to proceed.
Richard Jackson.
Ok, please wait for a while to check your reservation status.
Sure.
Sorry, we have not found any reservation on your name in our database.
Ok, no problem. Thanks for your information.
Thanks for choosing us.