Hello.
Hello. How may I guide you?
Yes, I need your assistance to cancel my existing reservation which I done a week ago on the name Richard King. Can you aid?
Sure, I will definitely help you in that one.
Ok, thank you.
No reservation is found in our ticket booking list when I have checked in our booking list.
Ok, not a problem. Thank you for assisting me. May be my brother had cancelled for me.
I think it might be happened, thank you for reaching us and have a nice day.