Hello.
Hello. How may I guide you today?
My name is Alexander Nelson, can you cancel the reservation I had done last week?
Sure, I will help you with that. Please wait a moment to check your previous reservation status.
Ok, please take your own time.
We regret to inform you that, there is no reservation found on your name in our records.
That is ok, thank you for the information.
Thank you for reaching us, have a great day.