Hello.
Hello, how can I best assist you now?
I need to change my recent reservation, can you help me?
Sure, I can change your reservation right now. Before that I need to know your good name please?
I am Scott Nelson.
Ok, Please allow me a moment to check for the previous reservation in our database.
Sure, take your time.
We are sorry to specify that, there is no active reservation found on your name.
Ok, no issues. Thank you for checking.
Thanks for reaching us, wish you a great day.