Hello.
Hello, how can I give assistance to you?
I want to cancel my reservation due to bad weather conditions at my destination place, so please help me.
Sure, we are glad to help you with cancellation.
Thank you.
To check your previous reservation, May I know your name?
Sure, I am Mary Jackson.
Thanks for providing your name, please standby.
Ok, I will wait.
Thanks for waiting, we found a reservation on your specified name. Shall I proceed for cancellation?
You can proceed.
Sure, your ticket has been successfully cancelled.
Thank you for helping me.
Thank you for reaching us.