Hi.
Hello, could you please tell us for what help you approached us?
Can you please cancel my recent reservation? As my planned trip has been cancelled due to some strange climatic conditions.
Ok, could I have your name please?
Sure, my name is Jeffrey Collins.
Ok, please allow me a moment.
Sure, take your own time.
Sorry, there is no reservation with your name in our portal to cancel further.
Oh! That's ok, thank you for giving the information anyways.
You are welcome.