Hi.
Hello, how may I assist you today?
Can you please help me in changing my existing reservation?
Sure, may I know your name for the changing process?
I am Pamela Hernandez.
Thank you. Please wait for a moment.
Ok.
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.
No issues. Thank you.
Welcome, thank you for reaching us.