Hi. Anna Robinson here.
Hello. Glad to meet you Anna. How can I assist you at this moment?
I have changed my holiday plans, so I want my destination to be changed. Can you help me with the change of flight reservation?
Sure, I am here to help you with that.
Ok.
Please be hold on for a moment and I will check the existing reservation status. Sorry Anna, there is no reservation found under your name to change.
That's not a problem. Thank you.
My pleasure. Thank you for choosing us, have a great day.