Hi.
Hello, how can I assist you for the day?
I am Dennis Baker. I want to cancel my flight reservation as I am unwell, can you please help me?
Sure, we are here to help you.
Thank you.
Please wait a moment, I will check your reservation status and get back to you.
Sure, I will wait.
Sorry, there is no reservation found on your name.
No problem, thank you for checking.
Thank you for choosing us.