Hi.
Hello. How may I help you today?
Can you please cancel my recent reservation? As my planned trip has been cancelled.
Sure, I am happy to help you. May I know your good name please?
Thanks for that, my name is Angela Rodriguez.
Ok, wait for a moment please.
Sure, I'll wait for your response.
Sorry Angela, there is no active reservation found as per your name to cancel it.
Oh! That's ok, thank you for giving the information anyways.
You are welcome.