Hello.
Hello, how can I help you for the day?
I want to change my reservation, can you help me with that?
Sure, can you please mention your name?
Sure, Edwards Martin here.
We found reservation with your name, can you please share your location codes?
My airport codes are from OAK to JFK.
Can you please share your travelling dates?
My travelling dates are from Mar 27-29.
Do you prefer class?
No.
Do you need connection limit?
I need a direct flight.
Sorry, no flight found in that route.
No problem, thank you for the information.
Thank you for choosing us.