Hi.
Hello.
I am Jessica Williams.
How may I guide you today?
Can you help me to change my reservation to another destination?
Sure, I will help you with that.
OK.
Please wait a moment to check you previous reservation.
Sure.
We regret to inform you that there is no reservation found on your name in our records.
No issues, thank you for your time.
Thank you for reaching us, have a great day.