Hello.
Hello. How may I aid you today?
I want to change my existing reservation due to postpone of my event. Could you please help me?
Sure, I'll try to help you in changing an existing reservation. I need some basic information to check your ticket details, can you please tell me your full name?
I am Jacob Thompson.
Ok, please wait a minute I will get back to you with the present status.
Sure.
Thank you for waiting, I am very sorry to inform you that there is no reservation found under your name in our database.
No worries, thank you for the information.
Thank you for availing us.