Hello.
Hello.
I am Kenneth Lee.
How may I help you?
I want to book a ticket from BOS to PHX to meet my parents, can  you help me in booking?
Kenneth Lee, may I know your planned journey dates?
I am departing on 05/20 and return on 05/22.
Ok, please wait for a while.
Make sure the connection limit is 0.
Sorry, no direct flight found on your requested route.
That's ok, thank you for your information.
Sorry for the inconvenience, thank you for approaching our services.