Hi.
Hello.
I am Debra King.
How may I serve you today?
Due to sudden demise of my grand mother, I need to cancel my reservation. Will you help me in cancelling my reservation?
Sure, we are here to help you.
Thank you.
Please wait a moment let me check the reservation list and I will get back to you with the status.
Sure.
Thank you for your time.
Ok.
We are regret to say that there is no active reservation found with your name.
Ok, no problem. Thank you for the information.
Thank you for opting us. Have a nice day.