Hi.
Hello, how can I help you today?
I want to change my existing reservation due to some health issue. Can you help me in that?
Sure, I am here to help you.
Thank you.
On whose name, you want to change the reservation?
Ruth Gonzalez here.
Ok, please wait for a while.
Sure.
Sorry to say that, no reservation was found on your name to change.
Ok, no problem. Thank you.
Thank you for availing us.