Hello.
Hello.
I am Margaret Smith.
How can I help you today?
I want to cancel my flight ticket, due to some problems I am unable to travel those dates so can you help me with that?
Sure, I will help you. Please wait for a moment.
Sure, take your time to check.
Sorry, no reservation is found on your name.
Oh! I think the ticket was not booked properly while I am booking.
It's my pleasure, have a good day.