Hello.
Hello, how can I aid you?
I have some personal matters that's need fixing so I need to change an existing reservation. Can you please help me in that?
Sure, we will help you. Please help me with your name to check your details in our database.
Sure, my name is Patrick Lewis.
Ok, please give me sometime to check and I will get back to you with the current status.
Sure.
Sorry to inform you that there is no existing reservation found on your name to proceed further.
Ok, no issues at all. Thanks for your information.
Thank you for reaching us.