Hello.
Hello, how best may I serve you today?
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
Sure, I am gleeful to assist you. May I know your name please?
My name is Susan Thompson.
Ok, please be on hold.
Sure.
Thanks for being on hold, no reservation was found on your name.
Ok, no issue.
Thank you for choosing us.