Hello, I am Stephen Edward.
Hello, how can I assist you today?
I want to change my existing reservation as my trip got postponed. Please help me out.
Sure, I am here to help you.
Thank you.
Please wait for a while.
Ok.
Sorry Stephen Edward, no reservation found on your name in our record list.
No issues, thank you for the information.
Thank you for approaching us, have a nice day.