Hello.
Hello, how can I assist you?
Can you help me to book a flight ticket from CLT to MSP?
Sure, may I know the travelling dates?
My travel dates are Sept, 23 and Sept, 25.
Do you have any connection limit?
I would prefer singe connection.
May I know your name?
Donna Baker here.
  Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
Not a problem, thank you for the information.
Thank you for availing us.