Hi.
Hello.
I am Kenneth Hernandez.
How can I assist you at this moment?
Can you please help me in changing my existing reservation?
Sure Kenneth Hernandez, I will help you with that.
Thank you.
Please wait a moment to check your reservation status.
Ok.
Sorry Kenneth Hernandez, no reservation has found under your name to change.
No issues, thank you for your help.
Thank you for choosing us, have a good day.