Hello.
Hello, how may I aid you?
Due to some personal problems, I would like to cancel my recent reservation. Please help me out.
Sure, may I know your name please?
My name is Christopher Parker.
Wait a moment.
Sure, take your time.
 Sorry, there is no reservation found for the user name in our back end to cancel it.
Ok, no issues. Thank you for your information.
Thank you for reaching us.