Hello. Myself Edward Jones.
Hello, how can I assist you?
I want to cancel my recent reservation, can you help me in that?
Ok, please can you wait a moment while I check the records.
Sure, I will wait for your response.
Thank you for waiting, sorry to inform there is no reservation been found on your name. Thank you for connecting with our agency.
That's ok, no problem. Thank you for the information.
You are welcome.