Hi.
Hello, how may I aid you for today?
I am planning to change my reservation to another destination, so can you help me to change my reservation?
Sure, I will help you with that. Can you please provide your name to check the active reservation?
Sure, my name is Lisa Mitchell.
I regret to say this Lisa, there are no active reservation with your name to change.
No issues, thank you for your time.
You are most welcome, thank you for reaching out here.