Hi.
Hello.
I am Anthony Hall.
Anthony Hall, how can I assist you for the day?
I am planning to change my reservation to another destination, so can you help me to change my reservation?
Sure, I will help you with that changing.
Ok.
Please hold for a moment, let me check your previous reservation status. Thank you for waiting.
Ok.
Sorry to say, there is no reservation found with your name in our database.
Ok, fine thank you for checking.
Thank you for contacting us, have a good day.