Hello.
Hello,.
I am William Harris.
How can I aid you today?
I just want to change my existing reservation, due to sudden demise of my grand mother. Can you please help me with it?
Sure, wait for sometime. I will check and get back to you.
Thank you. OK.
Thanks for being patience, no reservation exists in your name.
OK, not a problem. Thanks for your information.
Thanks for consulting us, have a nice day.