Hi.
Hello, how may I provide assistance to you?
Due to the sudden change in weather, my soccer tournament got postponed. So I want you to change my existing reservation?
Ok, for modifying your reservation we need your name to move forward.
Sure, my name is Nicole Collins.
Ok, please wait. I will update you about changing.
Sure.
I have not find any reservation on your name to change.
Ok, no worries.
Thanks for contacting us, have a nice day.