Hello.
Hello.
My name is Joseph Scott.
How may I assist you today?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure Joseph Scott, I am here to help you with that cancellation.
Thank you.
I found your reservation with your name, would you like to cancel your reservation?
That's ok, thank you for checking. Ok, please cancel my previous reservation.
Joseph Scott, your reservation is cancelled successfully.