Hi. I am Michael Nelson.
Hello. How may I help you today?
Due to some health issues doctor suggested me to take bed rest for few days, can you please help me in my flight ticket modification?
Sure, I am here to help you with that. Please wait for a minute.
Thank you for considering my request. Sure, I can wait.
Sorry to say that, there are no flight's available based on your name.
Ok, no issues with that one. I can reserve another another flight ticket for my journey. Thank you for your help.
Thank you for reaching us.