Hi.
Hello, how can I help you today?
Sandra Green here. I met with an accident last day, so I want to cancel my reservation. Can you help me out?
Sure, please wait for a moment.
Ok.
We found a reservation on your good name.
Ok, no issue.
Shall I proceed to cancellation?
thank you. Yes, please proceed.
Your reservation has been successfully cancelled.
Thank you for your help.
Thank you.