Hello.
Hello. How can I assist you?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I can help you with flight ticket cancellation.
Thanks.
Can I know your name please?
My name is Cynthia Roberts.
Please allow me a moment.
Ok.
Thank you for waiting, there is no reservation found for the user name in our data base to cancel it.
Anyway, thanks for the information.
You are welcome.