Hi.
Hello, how can I help you today?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, I will help you with that. May I know your good name?
My name is Anna Thompson.
Please give me a minute.
Ok.
Thanks for waiting, there is no active reservation found on your name.
That's ok, thank you.
Thank you for availing us.