Hi.
Hello, how can I help you today?
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
Sure, may I know your good name?
Sure, my name is Frank Phillips.
Please wait for a moment.
Sure, I will wait.
Sorry to say that, no reservation was found with your good name.
Ok, no problem. Anyways, thank you for your service.
Thank you for reaching us.