Hello.
Hello. How may I help you at this moment?
Owing an emergency, I would like to cancel my recent reservation. Please help me out.
Sure, I am here to help you with that.
Thank you.
May I know your name?
My name is Stephanie Wilson.
Please wait for a minute.
Sure, take your time.
Sorry to say that, there is no reservation found on your name in our database.
Ok, no problem. Thank you for your information.
Thank you for approaching us.