Hi,. I am Katherine Hall.
Hello, how can I aid you?
Owing to an emergency I want to cancel my recent reservation. Will you help me out in cancelling my reservation?
Sure, I am willing o help you. Please stand by.
Thank you. Sure.
Thanks for your time, sorry to say no reservation found with your name.
Ok, thank you for quick response.
Thank you for choosing us, have a nice day.