Hello. Frank Williams here.
Hello. How can I help you today?
I am looking for changing my reservation due to health issue, can you please help me out with that?
Sure, I am here to help you.
Thank you.
Please, wait for a while.
Ok, take your time.
Sorry, there is no reservation found on your name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thanks for choosing us.