Hello.
Hello, how can I help you today?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, we are here to help you. May I know your name?
Sure, my name is Steven Hernandez.
Ok, wait for some time.
Ok.
Thanks for waiting there is no reservation found on your name.
Ok, no issues. Thank you for your information.
Thanks for approaching us.