Hi.
Hello, how can I assist you today?
I want to fly to Dc with the direct flight to treat an emergency case, could you please help me to book a flight ticket ?
Sure, I am gleeful to assist you.
Thank you.
May I know your journey points?
My boarding and landing airport codes are PHX and DCA.
When are you planning to travel?
Sure, I intend to start 09/12 and my return date will be on 09/14.
Is there any other preferences that you would like to add before booking?
No, please proceed.
Before checking with the airlines, may I know your name please?
I am Benjamin Collins.
Thank you for providing all necessary details. Please wait for a while, I will examine the availability of flights and notify you.
Sure.
  We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.