Hello.
Hello. How may I render you at this moment?
I would like to cancel my recent reservation because my trip dates are got postponed, can you help me?
Sure, may I know your good name please?
I am Rachel Lewis.
Ok, please wait, let me check with your recent reservation status.
Sure, take your own time.
There is no recent reservation found on your name in our records.
That's ok, thank you for checking.
Thank you for reaching us.