Hello.
Hello, how can I help you for the day?
I want to cancel my reservation as my plan to visit New York is cancelled. Can you help me with that?
Sure, I will help you with that reservation cancel.
Thank you.
Can you please share your name to check your previous reservation status?
My name is Amanda Lee.
Please wait for a while.
Sure.
There is no active reservation found with your name in our reservation list to cancel it.
Thank you for the details.
Thank you for reaching us, have a nice day.