Hello.
Hello. How may I guide you at this moment?
I want to cancel my recent reservation, as my health is not good. Can you please help me out with it?
Sure, I am gleeful to guide you with that. Please mention your name to check your ticket status.
Thank you for the response. My name is Daniel Garcia.
Ok, please hold on for a while. I will get back to you soon.
Ok, sure.
I am sorry to tell you, there is no active reservation found with your name to cancel.
Ok, not an issue. Anyways, thank you for the information.
You are most welcome. Thank you for communicating with our agency.