Hello.
Hello, how may I assist you today?
I am Melissa Hernandez.
Ok.
I need to cancel my recent reservation due to postpone of my brother's marriage. Could you please help me?
Sure, please give me a moment, let me check your reservation and let you know.
Ok.
Unfortunately, there is no reservation found on your given name.
No problem, thank you for your valuable information.
Thank you for approaching us.