Hello.
Hello, how may I assist you?
I need to change my recent reservation due to postpone of my exams, can you help me in doing that?
Sure, we are happy to help you. Please let me know your good name to proceed further.
I am Janet Davis.
Sorry, we did not find any active reservation on your name in our data.
Ok, no issues. Thank you for the information.
Thank you for availing us.