Hello. I am John Williams.
Hello. How can I assist you at this moment?
I want to change my recent reservation. Can you help me out?
Sure, I will help you with that. Please wait a moment to check your reservation status.
Ok, take your time.
Sorry John Williams, no reservation has found under your name to change.
That's ok. Anyways, thank you for your help.
Thank you for choosing us, have a good day.