Hello.
Hello. How may I serve you at this moment?
I need to cancel my reservation as I need to stay back in my own city, due to hails on roads and heavy snow. Can you please help me with this?
Sure, may I know your good name please?
Sure, I am Jeffrey Campbell.
Ok, please wait for some time.
Sure.
There is no recent reservation found on your name in our records.
Ok, Thanks for your help.
Thank you for opting us.