Hi.
Hello. How can I aid you?
Can you please help me to change my reservation as my Conference meeting got postponed to other dates?
Sure, may I know your name to check for the status is active or not?
Sure, my name is John Jones.
Please be on hold, I will get back to you in a minute.
Sure.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
That's Ok, thank you for informing me.
Thank you for reaching us with a query.