Hello.
Hello. How can I render you at this moment to make you happy?
As my plan to visit my aunt's house got postponed, I want you to cancel my reservation. Can you please help me?
Sure, I am here to assist you.
Thank you.
Could you please forward your name for checking the present status?
Ok, I am Kevin Hall.
Please wait for a couple of minutes.
Sure.
There is no reservation found on a name of Kevin Hall in our record list.
It's ok, thank you for your kind information.
Thank you for approaching us, have a nice day.