Hello.
Hello. How may I assist you today?
Myself Paul Smith.
Nice to meet you Paul.
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Sure, please wait for a minute to check the reservation details.
Thank you for accepting my request. I will wait for your response.
I could not find any reservation with your name in our database.
It's ok fine, no problem. Anyway, thank you for your time.
My pleasure, have a great day.