Hi.
Hello, how can I serve you now?
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation.
Sure, I will help you with that. May I know your name?
Betty Lewis is my name.
Please wait for a moment, while I check for the reservation.
OK.
Thanks for waiting, sorry there is no reservation found on your name.
Ok, no problem. Thanks for the information.
Thank you for visiting us, have a nice day ahead.