Hello.
Hello, how can I help you?
Myself Kimberly Adams, can you help me to cancel my recent reservation?
Please wait a while, I will check and inform you.
Ok, I will wait not a problem. Take your time.
Sorry to say, there is no reservation on your name in our database.
Ok, thank you for the information. I will check my mails for more information.
Do you want to know anything else?
No, thank you for asking. I will connection again if I have any concerns.
Thank you for contacting us.