Hi, Cynthia Scott here.
Hello,. How may I assist you?
Owing to an emergency of my grandfather sudden demise, I just want to cancel my recent reservation. Can you help me out for this?
Ok, sure please wait for a minute I will check your present reservation status and revert you.
Sure.
Sorry to inform you that there is no reservation found with your name.
Ok, no problem.
Thank you for reaching us.