Hi.
Hello, how may I help you today?
In your terms and conditions, it sounds like we can change the dates of the flight ticket once it is reserved. So can you please change my flight ticket reservation?
Sure, I am here to help you with this.
Ok.
May I know your name please?
I am Stephanie White.
Ok, please wait for a moment.
Sure.
Sorry White, there is no reservation found as per your name to change it.
Not a problem. Thanks for your help.
You are welcome.