Hi, Frank King here.
Hello. How can I help you?
 I am a journalist, I have a training session in CNN news center, can you please check the flights availability to Charlotte?
Sure, may I know your airport codes?
My airport codes are from EWR to CLT.
Ok, could you please tell me your travelling dates?
Sure, I want to fly on 08/09 and return on 08/11.
The JetBlue airlines with flight number 1011 is available having price as 100 and connection as 1. Shall I proceed?
Yes, please proceed.
Ok, your plane ticket is booked.
Thank you for helping me.
You are welcome.