Hello.
Hello. What help is required from our agency?
Our agency has been booked a ticket with wrong dates. Can you please help me for changing the existing reservation?
Sure, I will help you.
Thank you for your response.
May I know your name please to check the reservation status?
Sure, my previous reservation is in the name of Jason Collins.
Sorry for inconvenience Jason, there is no reservation found on your name.
No problem, I will search with another agency to complete my trip.
Thank you for approaching us.