Hello.
Hello. How may I support you today?
Actually, I made a earlier reservation to go for a trip with my friends, but heavy work load in office. I want to change my reservation. Can you please help me?
Sure, I'll help you in changing an existing reservation.
Thank you.
May I know your name to check the reservation status?
Myself Sharon Lopez.
Ok, please give me some time.
Ok.
Sorry, there is no active reservation have been found under your name in our database to amend it.
That's fine. Anyway, thank you for checking.
Thank you for availing us.