Hello.
Hello. How can I help you now?
My business trip has been postponed.Can you please help me for cancelling the recent reservation?
Sure, I will help you with cancelling your ticket.
Ok.
But your name is required to cancel ticket. So can you please provide your good name please?
Sure, my name is David Green.
Thank you David, please be hold on for a moment.
Ok.
Thank you for waiting. Sorry David, there is no reservation found with your name to cancel.
Ok, It's fine.
Thank you for reaching us.
Thank you for your information.
Your welcome. Have a good day.