Hello, I am Justin Nelson.
Hello, Justin Nelson, how can I aid you today?
Due to bad weather my match has been cancelled. Can you help me out in cancelling my recent reservation?
Sure, we are gleeful to help you. Please wait for a couple of minutes.
OK.
Thanks for your patience. Sorry, no reservation has been found based on your specified name.
Thanks for the information.
Thanks for communicating with us, have a great day.