Hello. I am Benjamin Collins.
Hello, how may I assist you?
Can you help me to cancel my reservation? Because I have some work on that dates.
Sure, I am glad to help you. Please wait a moment I will check your details and proceed further.
Sure, take your time.
Sorry to say, there is no reservation found on your name in my database.
That is fine. Thank you for your time.
Thank you for choosing us, have a nice day.