Hello.
Hello, how may I aid you today from my end?
I am planning to book a ticket from MCO to IAH, can you please help me out?
Sure, I am here to help you out. Please provide me your trip dates.
I am travelling on these dates Dec 26th and 28th.
May I know your name?
Mark Mitchell here.
Do you have any requirement?
I need a direct flight.
Is there any other specifications to be met?
I prefer  business class.
Sorry Mark Mitchell, there is no flight in your route.
Ok no problem, thank you for your services.
Thank you for reaching us.