Hello.
Hello, how can I assist you now?
I am not feeling well to travel so, I request you to please cancel my recent reservation.
Sure, I can help you in that cancellation. May I know your good name please?
Sure, Andrew Wilson is my name.
Ok, just give me a moment please?
OK.
Sorry to say that, there is no reservation found on your name.
Ok, no problem at all. Thanks for the response.
Thanks for choosing us, have a nice day.