Hi.
Hello. How may I assist you today?
I am Alexander Wright, can you help me for cancelling my recent reservation?
Sure, I am oblige to help you. Please wait a moment to check your previous reservation.
Thank you.
Sorry to inform you, there is no previous reservation with your name in our records.
Oh! It's ok no problem, thank you for your services.
Thank you for approaching us, have a great day.