Hello.
Hello, how may I serve you at this moment?
I am Brian Martin want to change my reservation owing an emergence. Can you help me in changing?
Sure, we are here to help you. May I know on which name the ticket has been reserved? Sorry, please wait for a while.
Ok, I will wait.
Sorry to inform you that, we couldn't find any reservation with your name in our database.
Ok, no issues. Thank you for availing me.
Thank you for reaching us.