Hi. I am Pamela Jones.
Hello, How can I assist you?
Can you please help me in booking my flight ticket from IAH to MSP?
Sure, May I know the travel dates?
My travelling dates are May 07 and May 09.
Please wait a minute.
I need a connecting flight. Ok, sure.
We have found a connecting flight from UA airline. Shall I proceed?
No, I need direct flight.
Sorry, Direct flight is not available.
Ok, fine thank you for checking.
Thank you for availing us.