Hi.
Hello.
I want to cancel my recent reservation as my trip got postponed due to bad weather conditions.
What can I do for you at this moment?
Can you please help me with this?
Sure, may I know your good name please?
I am Andrew Lopez.
Ok, please wait for few minutes.
Sure.
There is no recent reservation found on your name in our records.
That's ok, not an issue. Thank you for your information.
Thank you for reaching us.