Hello.
Hello, how may I be a help for you?
Myself Melissa Brown, I want to change my existing reservation as I would like to stay back in my home town for some more days.
Ok, may I know the name on which you have booked the ticket?
It's done on my name, which I have provided above.
Sorry, there is no reservation found on your name to change.
That's ok, may be my friend has changed it.
Thank you for approaching us.