Hi.
Hello. How may I assist you today?
Can you change my reservation to new dates which I have done with my name Steven Thomas.
Sure, I will help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Sure, get back with the status.
Sorry to inform you that, there is no reservation found with your name in our records.
It's ok, no issues. Anyway thanks for your information.
Thank you for reaching us, have a great day.