Hello. My name is Joshua Lewis.
Hello. How may I assist you today?
Can you do me a favour in changing my reservation details?
Sure, I will help you.
Thanks.
Please wait a moment to check your previous reservation status.
Ok, take your time.
Sorry to inform you that, there is no reservation found with your name in our records.
It's ok, thank you for the information.
Thank you for reaching us, have a great day.