Hello.
Hello. How may I assist you?
My name is Elizabeth Parker, I want to change my reservation as my plan to meet my friend at Oakland is postponed. Can you change my reservation?
Sure, I am here to help you. Please wait a moment, I will check the status of your reservation.
Sure.
Elizabeth Parker, no reservation has been found on your name in our records.
Ok, thank you for the information.
Thank you for choosing us.