Hello.
Hello, how can I assist you?
Can you please change my existing reservation? Because my friend's engagement was postponed.
Sure, I will help you.
Ok.
Let me know your name to check for existing reservation?
I have reserved a seat with my name Barbara Carter.
Please, stay connected for a while.
Ok, sure.
Thank you for your valuable time.
Ok.
We are sorry to inform you that we did not find any reservation on your name.
Ok, not an issue. Thanks for your information.
Thank you for choosing us, have a great day.