Hello.
Hello. How may I help you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I will help you with the ticket cancellation. Can I know your name?
Thank you. Myself Margaret King.
Ok, please give me a minute.
Sure, take your time.
Sorry to inform you that, there is no reservation found with your name to cancel.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
You are welcome. Thank you for choosing us.