Hello.
Hello, how can I serve you?
I am Samantha Jones. I want to modify my reservation which was made to New York to meet my cousin.
Ok.
Can you change my reservation?
Sure, I will help you.
Thank you.
Please wait for a moment, I will check your previous reservation.
Sure.
Thank you for your time, there is no reservation found on your name.
Ok, thank you for informing me.
Thank you for contacting us.