Hello.
Hello.
I am Sandra Perez.
How may I help you Sandra?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, I can help you with that. Please wait for a while.
Sure, I will wait for your response.
Sandra, there is no reservation found under your name to do cancellation.
Ok, not an issue.Thank you for providing information.
Thank you for choosing us.