Hello.
Hello, how can I aid you today?
Nancy Thompson here.
Glad to meet you Nancy Thompson.
I would like to change my recent reservation as I am short of money.
Sure, I am here to help you. Hold on for a moment. Let me check.
Sure, take your time.
Sorry Nancy Thompson, there are no flights reserved on your given name formerly.
No problem, thank you for the time.
Welcome, thank you for choosing us. Have a great day.