Hello.
Hello, how may I help you?
I want to make some changes in my previous booking due to wrong dates booking, can you please do some modifications in my booking?
Sure, may I know your name please to proceed further?
Sure, I am Jacob Davis.
Please wait a minute, Jacob.
Sure.
Jacob, there are no active reservations found with your details.
Ok, that's fine. Thanks for your quick hand help.
Thank you for choosing us, have a good day.