Hi.
Hello. How may I help you today?
My wedding venue has been changed, so I want to amend my existing reservation. Could you help me out?
Ok, let me know your name to check your reservation status.
Sure, my name is Anna Hernandez.
Thanks for your response, there is no reservation found under your name to change it.
It's ok, no problem. Thank you for your help.
Thanks for consulting us, have a good day.