Hello.
Hello.
Myself Helen Gonzalez.
How can I guide you at this moment?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, I am here to help you. Please be on hold for a moment while I check your reservation status.
Tank you for accepting my request, I will wait for your response.
Helen Gonzalez, there is no active reservation found under your name in our database.
Ok, not an issue. Thank you for your information.
Thank you for utilising our service.