Hello.
Hello. How may I guide you at this moment?
I would like to change my reservation due to bad weather condition at my destination location, can you please help me out with that?
Sure, I am here to help you in changing your existing reservation.
Thank you.
Please, share me your name on which it was reserved previously.
Myself Kevin Parker.
Ok, please wait for a moment.
Sure, I will wait for your response.
Sorry to say that, we have not found any active reservation on your name in our records to change your reservation.
That's ok, no problem. Thank you for checking out.
Thank you for choosing us.