Hello.
Hello. How can I help you?
Charles Gonzalez here. My wedding has been postponed, so I want to reschedule my itinerary dates?
Sure, let me know your name to check your reservation details.
I mentioned my name.
Thank you. Please wait for a while, let me check your reservation status.
Sure.
Sorry, we did not find any reservation details by your name in our system.
No problem, thank you.
Thank you for choosing us.