Hello.
Hello, how can I assist you?
I want to change my recent reservation, Can you please help me in that?
Sure, I can help you with that. May I know your good name please?
My name is Carol Martin.
Ok, please wait for a while.
Sure.
Carol Martin, there is no active reservation found under your name to do changes in that.
Ok, that's not a problem. Thanks for your information.
Thank you for choosing us.