Hello.
Hello, do you need any help from us?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, could I have have your name please?
Sure, myself George Hernandez.
I have found your reservation, can you please tell me your trip dates?
That's good to hear, my trip dates are from 03/16 to 03/18.
Ok, may I know your location airport codes?
My airport codes are from DCA to IAD.
Ok, do you need direct or connecting flight?
I need a single connecting flight.
Ok, do you have any other specifications?
No.
The economy class with flight number 1024 of Southwest airline is available having fare as 100 and connection as 1, is it ok for you?
It is ok for me, please proceed with the booking.
Ok, your reservation is confirmed. The departure time is 8:00 hours and the arrival time is 23:00 hours.
Thank you for your help.
You are welcome, have a great day.