Hello. I am Eric White.
Hello, how may I help you?
I want to change my existing reservation due to some health issues I could not attend my interview. Will you help me in doing that?
Sure, I will help you. Please wait for a while.
Sure.
We found a new reservation on your given name, can you please share your new journey details?
Ok, my airport codes are ORD - MSP. My travelling dates are 11/08 and 11/10.
We found a flight with Southwest airlines, flight number is 1017 with one connection and price is 100.
Ok, please proceed.
Ok, your ticket has been booked.
Thank you.
Thanks for choosing us.