Hello.
Hello, how may I help you today?
I want to cancel my reservation due to some emergency issues, so please help me.
Sure, I will help you with that. May I know your good name?
Sure, I am Helen Garcia.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No worries, thank you.
Thank you for visiting us, we hope see you again.