Hello.
Hello, how may I serve you?
As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?
Sure, I will help you. Please provide the name on which ticket was reserved.
The ticket was reserved on the name of Melissa Anderson.
Sorry, there is no reservation existing on your name.
That's ok, thank you for checking.
You are welcome, have a nice day.