In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello. 
 agent: Hello, how may I help you? 
 customer: Can you please help me to modify the ticket details in the past ticket? 
 agent: Sure, may I know your name? 
 customer: Thank you. My name is Jonathan Carter. 
 agent: Wait a minute. 
 customer: Sure, I will wait for your response,. 
 agent: Sorry, there was no reservation found on your name. 
 customer: It's ok, not a problem with that. Thank you for your time. 
 agent: Thank you for choosing us.
no_reservation

customer: Hello. 
 agent: Hello. How can I help you? 
 customer: I am planning to visit Philadelphia, can you please book me a ticket from LAS to PHL? 
 agent: Sure, I will help you. Can you please share your travel dates? 
 customer: My preferable journey dates are from 03/17 to 03/19. 
 agent: Please wait a moment. 
 customer: Sure. 
 agent: Hawaiian airlines are providing service on your route with 1 connection and fare is 100. Can I proceed? 
 customer: Please book my ticket with the name Margaret King. 
 agent: Ok. Your booking is done with flight 1012. 
 customer: Thank you for booking my ticket. 
 agent: Thank you for choosing us.
book

customer: Hello. 
 agent: Hello, how can I provide assistance to you? 
 customer: Can you please book a flight ticket to Orlando, MCO with the name of Timothy Campbell? 
 agent: Sure, we are here to help you. 
 customer: Thank you. 
 agent: May I know your trip dates? 
 customer: My journey dates are, depart on 03/08 and return back on 03/10. 
 agent: Where you need to catch the flight on 03/08? 
 customer: I need to catch the flight from Minneapolis & St. Paul, MSP. 
 agent: May I know your price limit? 
 customer: My price limit for ticket fare is up to 1000. 
 agent: There is a connecting flight with economy class of price 200. Shall I proceed to book a Southwest airline? 
 customer: Ok, proceed. 
 agent: Your seat has been reserved with 1010 flight number. 
 customer: Thanks for booking my ticket. 
 agent: Thank you for choosing us, have a good day.
book