In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Q: customer: Hello. 
 agent: Hello, how can I help you? 
 customer: I want to travel from EWR to AUS. My travelling dates are from 07/14 to 07/16. 
 agent: Ok, please wait for a moment. 
 customer: Make sure that there is 1 connection. 
 agent: Sorry, there are no flights available regarding your journey. 
 customer: That's ok. 
 agent: Do you want any other information please? Ok. Thank you and have a nice day. May I know your name please? 
 customer: Gary Allen here. Thank you for your support.

A: no_flight
****
Q: customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: Can you please book a flight ticket from JFK to PHX? 
 agent: Sure, let me know your trip dates? 
 customer: I want to travel in Aug from 19th to 21st. 
 agent: May I know your connection limit? 
 customer: I want a connecting flight. 
 agent: Do you have any other requirements? 
 customer: No. 
 agent: Can I know your name? 
 customer: Donna Garcia here. 
 agent: Thanks for your details, there is no flight found on your journey routes. 
 customer: That's ok, thank you for checking. 
 agent: Thank you for availing us.

A: no_flight
****
Q: customer: Hello, I am Richard Perez. 
 agent: Hello, how may I be your helping hand? 
 customer: I have an meeting at NV - LAS, with my company CEO. As per my company rules I need to travel only in a connecting flight. 
 agent: Sure, do you have any fare limit? 
 customer: My fare is 1000. 
 agent: Please specify your travelling dates? 
 customer: My travelling dates are from 05/15 to 05/17. 
 agent: Can you let me know your source code? 
 customer: My source code is SFO. 
 agent: Please hold on. 
 customer: OK. 
 agent: We found a direct flight in AA airline with flight number 1010. Shall I proceed with booking? 
 customer: You can proceed with booking. 
 agent: Your flight ticket has been reserved. 
 customer: Thank you for the help. 
 agent: Thank you for approaching us.

A:
book
****