Hello.
Hello.
I am Carol Rodriguez.
What service that you are seeking from our agency Carol?
I want to change my travel dates in my previous reservation, due to some problems I am unable to travel those dates so can you please help me with that?
Sure, I am glad to help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Ok.
We regret that, there is no reservation with your name in our records.
Oh! It's ok no problem. Thank you for your information.
Thank you for reaching us, have a great day.