Hello.
Hello. How may I assist you today?
I want to change my reservation as my plan to meet my share holder is postponed.
Sure, we are here to help you with this.
Thanks for considering my request.
Please hold for a moment, let me check your previous reservation status.
Sure.
 May I know your name please?
Sure, you can check my reservation on the name of Jonathan Campbell.
Sorry to tell you that, there is no active reservation found with your name in our reservation list to cancel it.
Ok, thank you.
You are welcome, thank you for reaching us.