Hi.
Hello, how may I help you?
I want to change my reservation as my annual day in college got postponed. Can you help me in changing?
Sure, may I know your name?
I am Melissa Johnson.
We found a reservation with your name, may I know your travelling dates?
Ok. I need to travel from CLT to IAD on 03/09 and will return on 09/11.
Do you need any connection in between your jouney?
I need a direct flight.
There is no flight found matching your reuirements.
It's Ok, thanks for the information.
Thank you for reaching us.