Hello.
Hello. How may I help you?
I am Shirley Moore here, can you make my reservation from PHX to OAK?
Please provide your trip dates.
My trip dates are from 12/20 to 12/22.
OK, please wait a minute.
Sure.
There is a flight with 1 connection. Can I proceed?
Please proceed it.
Your ticket is booked in 1017 flight.
Thank you for your help.
Most welcome.