Hello.
Hello, how may I aid you?
I am just trying to change the ticket details in the past reservation, could you please aid me to modify the ticket details?
Sure, may I know your name please?
Thank you for your response. My name is Stephanie Taylor.
Wait a moment.
Ok, I will wait for your reply.
Thank you for your time, we did not find any active reservation in your name to make changes further.
It's ok, not an issue with that. Anyhow thanks for your help.
Thank you for choosing us.