Hello.
Hello. How can I assist you now?
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I will help you with that. Can I have your  good name please to check  your reservation status?
Daniel Thompson here.
Ok, please wait a  moment.
Sure.
Sorry Daniel Thompson, no reservation has found under your name to change.
Ok no problem, thank you for your services.
Thank you for choosing us, have a good day.