Hi.
Hello, how can I help you today?
I want to change my reservation as my business meeting got postponed due to some technical problem, can you help me with that?
Sure, may I know your good name?
My name is Dennis Wright.
Please wait for a moment.
Ok.
Sorry to say that, no reservation was found with your good name.
Not an issue, thank you for the information.
Thank you for reaching us.