Hello.
Hello.
Myself Katherine Taylor.
What can I do for you this evening, Taylor?
I want to change my existing reservation as I do not want to travel in the airlines which I booked previously, I heard that airline is not providing good service, can you help me?
Ok, please wait for few seconds, I will check your existing reservation details to do modifications in that.
Ok, take your time.
Are you sure you have booked the reservation with the given name only?
Yes, I have booked on the name which I have mentioned previously.
But there is no reservation found under your name, Katherine Taylor.
Ok fine, I think some thing went wrong while I was booking the ticket.
Yes, may be. Do you want any other help from us?
No, thank you for your information.
It's my pleasure to serve you, thank you so much for utilising our service.