Hello.
Hello. How may I guide you today?
I want to cancel my recent ticket because the meeting which is held at San Francisco is cancelled. Can you please help me to cancel the ticket?
Sure, I will help you with that.
Thank you for accepting my request.
Can I know your name to check your previous reservation?
My name is Jeffrey Gonzalez.
Please hold on a moment.
Ok, take your time.
We regret to inform you that, there is no reservation found on your name in our records.
It's ok, not a problem with that. Anyways thank you for helping me.
Thank you for reaching us, have a great day.