Hello.
Hello, how may I render you today?
Due to some urgent office meeting, I am planning to cancel my recent reservation. Can you please help me for this?
Sure, may I know your name to check the reservation status?
Myself Margaret Carter.
Ok, please wait for a minute.
Sure, I will wait for your kind response.
Sorry, there is no reservation found on your name to cancel.
Not a big problem, anyhow thank you very much for your kind information.
Thank you for choosing us.