Hello.
Hello, how can I help you?
 I am Amanda Lopez want to travel to NY-JFK to attend a conference. Can you book a ticket from DC-DCA?
Sure, please share me your travelling dates?
My travelling dates are 02/19 and 02/21.
Do you have any specifications?
I need a connecting flight.
Please wait a minute.
Ok.
Sorry, there were no flights with your specifications.
Ok, no issues.
Thank you for reaching us.