Hello.
Hello, how can I assist you?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
Sure, I can help you with that. May I know your good name please?
Thomas Walker here.
Ok, please wait for a while.
Sure.
Thomas Walker, there is no active reservation found under your name to do changes in that.
No problem, thanks for the information.
Thank you for choosing us, have a nice day.