Hi.
Hello. How can I assist you today?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, may I know your name to check for the previous reservation?
Sure, my name is Patrick Martin.
Please allow me a moment. Patrick, there is no reservation found under your name.
Sure, I will wait for your response. Anyways, that's fine.
Thank you for contacting us, have a great day.
Thank you for checking.
You are welcome.