Hello.
Hello.
I'm Nicole Thompson.
How may I help you?
I would like to change my reservation which is under my name. Can  you please help me with that?
Please wait for a moment.
Sure, take your time.
Ok.
Ok, no issues. Thank you for checking.
Most welcome. Thank you for waiting, there is no reservation found basis on your details.
Ok, thank you for the information.
Most welcome.