Hi.
Hello, how may I assist you?
I want to make some changes in my recent booking that I am unable to travel to the trip on that dates, can you please modify my recent booking?
Ok, please provide your name so that I can check your reservation with your name.
Sure, my name is Emily Lopez.
Please wait a moment, let me check.
Sure.
There is no reservation found on your name Emily Lopez.
Ok, it's alright. Thank you for your search and response.
Ok, thanks for choosing us.