Hello, myself Lisa Adams.
Hello, how may I assist you?
On my existing reservation departure day I have to meet my brother and I want to cancel my ticket, could you mind help me in cancelling?
Sure, please wait for a moment.
Nice to hear that, I will wait for your response.
Sorry, there is no reservation found on your name in our database to cancel.
That's ok, thank you for the information.
You are welcome.