Hello.
Hello, how can I aid you?
The planned trip got cancelled due to an important work, can you please assist me with flight ticket cancellation?
Sure, may I know your name?
Thank you for considering my request and my name is Donald Wilson.
Give me a minute.
Sure, I will wait for your reply.
Sorry, there is no reservation on your given dates.
Not an issues with that one, thank you for checking my reservation status.
Thank you for reaching us.