Hi.
Hello. How may I help you?
I am having sudden meeting in my office, can you please help me changing my reservation?
Sure, I will do that for you. For checking your reservation status, may I know your name?
Ok, my name is Linda Phillips.
Sorry Linda, I have not found any reservation by your name in our database.
Ok, not an issues. Thank you for your help.
You are welcome and thank you for choosing us.