Hi,.
Hello, how may I help you now?
I want to cancel my recent reservation due to sudden demise of my grandfather. Will you help me in cancelling my reservation?
Sure, I will help you to cancel your reservation.
Reservation is done with my name Patrick Hall.
Ok, please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, thank you for sharing the information.
Thank you for reaching us, we hope see you again.