Hello.
Hello, how can I assist you today?
I want to cancel my recent reservation, due to some health issue. Can you help me?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
Yes, I am Virginia Harris.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, not an problem. Thank you for your information.
Thank you for choosing us.