Hello.
Hello, how may I assist you?
Myself Cynthia Green. I would like to change my recent reservation due to some personal issues, will you help me with that?
Sure, I will help you.
Thank you for accepting my request.
Please wait a moment.
Ok, I will wait for your response.
Sorry there is no active reservation on your name.
Ok, not an issue. Thank you for your information.
Thank you.