Hello.
Hello.
Dorothy Jones here.
How may I assist you today? Yes Jones.
I want to change my few reservations, can you please help me?
Sure, I will help you in changing, please hold on for a moment to check your reservation status.
Ok, take your own time.
Jones, I did not find any active reservation with your name in my database.
That's fine, no issues with it. Thank you for checking.
It's my pleasure.