Hello.
Hello. How can I help you?
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
Sure, I will help you.
Thanks for that.
May I know your name?
My name is Anna Hall.
Please wait a minute.
Sure.
Thanks for waiting, there is no active reservation on your name.
Oh! That's ok, thank you for giving the information.
Thank you.