Hello.
Hello, how can I help you?
I am Amy Wilson, I already book a flight to New York to meet my grand father, but due to my bad health I cancelled my plan. Can you cancel my reservation?
Sure, please wait for a while.
Sure.
We found a reservation with your name, shall I cancel it?
Please cancel my reservation.
Your flight ticket has been cancelled.
Thank you for helping me.
Thank you for opting us.