Hello.
Hello. How may I help you?
Frank Scott here. Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with that?
Yes, I am here to help you with that.
Thank you.
Can you please wait a minute?
Sure, take your time.
Sorry to inform you, there is no reservation found with your name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
You are welcome. Have a nice day.