Hello. I am Betty Walker.
Hello, how can I amend you today?
As my manager didn't approved my leave, can you help me to cancel my recent reservation?
Sure, I am mirthful to help you. Please wait for a while, I will check your reservation.
Sure.
Thank you for waiting, there is no reservation available on your name.
That's fine, thank you for the information.
Thank you for contacting us.