Hello.
Hello, how can I support you?
Due to heavy rains I want to cancel my recent reservation. Can you help me? My name is Helen Moore.
Sure, Helen Moore, we will help you. Please wait for a minute.
Sure.
Thank you for waiting. Sorry, we did not find any reservation based on your name.
Ok, it's not a problem. Thanks for your quick response.
Thanks for opting us, have a nice day.