Hello.
Hello, how may I assist you for today?
Can you help me in cancelling my flight ticket due to server issues that I am unable to cancel it from my home, can you do that?
Sure, I am here to assist you about that. Can you please provide your name for checking the reservation status?
Thank you and my name is George Evans.
Sorry Evans, I have not find any active reservation under your name to cancel.
Ok, that' fine, thank you for your help.
My pleasure, thank you for reaching out here.