Hello.
Hello. How can I assist you today?
Can you please change my reservation, due to change of my trip plan to another location?
Ok, I will help you with that.
Thank you.
Please can I know your name to check?
My name is Carol Thompson.
Ok, thank you for waiting me.
Ok.
Sorry, there is no flight ticket been found on your name to amend.
Ok, no issue.
Thank you for choosing our agency.