Hi.
Hello. How may I aid you?
I want to change my existing reservation due to postpone of my board meeting, can you help me with this?
Sure, I am here to help you out.
Thank you.
May I know your name to check your previous reservation status?
My name is Donald Clark.
Ok, please give me a moment.
Sure.
Sorry to inform you that, there is no reservation found on your name in our records.
Not an issue, thank you for the information.
Thank you for reaching us.