Hello.
Hello. How may I aid you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I will help you with that. May I know your name please?
My reservation was done under the name Kimberly Nelson.
Please wait for a while, I will get back with your details.
Sure, take your time.
I cancelled your ticket successfully under your name.
Thank you for your service.
Thank you for reaching us.