Hello.
Hello. How may I aid you today?
I need to cancel my reservation due to heavy rainfalls, can you please help me out with that?
Sure, I will aid you with that. Can you please mention your name for further process?
Thank you for accepting my request, I have reserved it on the name of Patricia Collins.
Ok, please hold on a moment.
Sure, take your time.
There is no previous reservation available under your name.
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
Thank you for reaching us.