Hello,.
Hello. How may I assist you today?
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you please help me with cancellation?
Sure, please help me by providing your name to proceed further.
My name is Jonathan Campbell.
Please wait a moment.
Ok.
Thanks for waiting, we did not found any reservation on this name.
Not a problem, thank you for the information.
Thanks for choosing us.