Hello, I am Paul Williams.
Hello Paul, how may I be of your help?
My plan to visit a family friend was postponed as if now I want to change my existing reservation, Could you please help me in doing this?
Sure, just wait a moment and let me check your previous reservation.
OK.
I am sorry to inform you that no existing flight reservation have been found against your name. Sorry for the inconvenience.
OK, not an issue. Thanks for your response.
Thanks for connecting us. Have a nice day ahead.