Hello.
Hello. How can I assist you?
Please change my existing reservation, due to some health issue.
Can I know your name please?
I am Rachel Nelson.
Please wait.
Sure.
I found your reservation on your given name, let me know your new travel dates please?
Ok, my travelling dates are Jan 13 and Jan 15.
Could you please share me your new airport codes?
My source is Charlotte, CLT and destination is San Francisco, SFO.
May I know your connection limit?
I want single connection.
Do you need any other preference?
No.
Delta Airlines is providing connecting flight with the ticket fare of 100. Shall I proceed?
Ok, please proceed.
Your ticket has been confirmed by flight number 1000 and an economy class.
Thank you.
Thank you for choosing us.