Hello.
Hello. How can I help you?
I want to cancel my recent reservation due to some health issues. Can you please help me in that?
Sure, I will help you to cancel your reservation.
Thank you for considering my request.
Ok, please mention your name.
Matthew Lee here.
Sorry, no reservation found on your name to cancel your reservation.
Ok, no problem. Thank you for checking.
Welcome, have a nice day.