Hi.
Hello, How can I aid you?
I am Jacob Smith. Will you change my existing reservation? Because I am shifting my live concert program to other days.
Sure, I am here to help you.
Thank you.
Please wait a while.
Ok.
Thanks for waiting.
It's Ok.
Sorry Smith, there is no active reservation on your name.
Ok, thanks for the quick response.
Ok, thank you for reaching us.