Hi.
Hello. How may I aid you today?
Can you please help me in changing my recent reservation?
Sure, we are here to help you. I need some basic information to check your ticket details, can you please tell me your full name?
Myself Mary Collins.
Ok, give me some time to check the reservation status.
Sure, I will wait.
Thank you for waiting, I am very sorry to inform you that there is no reservation found under your name in our database.
Thank you for your information.
Thank you for approaching us.