Hello. I am Ronald Edwards.
Hello, can you please tell us for what help you are looking from us?
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Sure Ronald, please allow me a moment to check your reservation status.
Sure.
Ronald, there is no reservation in our portal to change further.
That's fine. Thank you for your information.
Thank you for opting us, have a great day.