Hi.
Hello, how best I can assist you today?
Actually, I need to cancel my reservation which is done recently due to health issue, can you please help me out?
Sure, we are here to help you.
Thank you.
May I know on which name the ticket was reserved?
Sure, my name is David Lopez here.
Ok, please be on hold.
Sure, I will wait.
Sorry we couldn't find any reservation against your name.
Ok, not an issue. Thank you for your service.
Thank you for choosing us.