Hello.
Hello.
Susan Hill here.
How can I assist you today?
I want to cancel my ticket as most of my friends are interested in that trip. Can you cancel my booking?
Sure, I can help you with that. Please allow me a moment to check for the previous reservation.
Yes, take your time.
Susan, there is no reservation found under your name.
Ok, it's alright. No problem, thank you for your quick response in searching.
You are welcome. Thank you for contacting us.