Hello.
Hello. How can I assist you at this moment?
I am Raymond Wright.
Glad to meet you Raymond.
My trip dates are postponed, due to climatic conditions. Can you change my reservation?
Sure, I will help you with that. Please allow me a moment to check existing reservation status.
Sure.
Thank you for waiting.
Ok.
Sorry Raymond, no reservation has found under your name to change it.
It's fine. Thank you for your help.
Most welcome. Thank you for choosing us. Have a good day.