Hello.
Hello, how may I help you?
As my plans to visit Chicago got postponed, can you please help me in changing my existing reservation to Chicago?
Sure, I will help you.
Thank you.
On which name you have reserved your seat?
I have previously reserved my ticket with the name Pamela Martinez.
Please hold on a moment.
Sure, I will wait for your information.
Sorry, there is no reservation found on given name.
Ok, not an issue. Thank you for providing information.
Thank you for reaching us.