Hi.
Hello,. How can I support you?
My trip to Dallas has been postponed, due to the heavy rainfall and thunder storms. So, Can you change my existing reservation?
Sure, please provide your name?
Thanks for your response. I am Benjamin Smith.
Sorry Benjamin Smith, there is no active reservation on your name.
That's ok, I think I have reserved my ticket with another airlines. I will recheck my details. Thanks for your effort.
Thanks for approaching us.