Hello, I am Jessica Phillips.
Hello Jessica Phillips, how may I aid you for the day?
Owing to an emergency I want to cancel my recent reservation, so can you aid me in cancellation?
Sure, we are here to make your work ease. Please wait for a minute.
Ok.
Thanks for your patience, we did not find any reservation based on your specified name.
No problem, thank you.
Thanks for opting us, have a nice day.