Hi.
Hello, how can I aid you?
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. Can you please change my reservation?
Sure, we are here to help you.
Thank you.
Can I have your name to check your details in our database?
I am Paul Clark.
Ok, let me check the status and revert to you.
Ok.
Thank you for waiting, unfortunately there is no reservation exist on your name to proceed further.
Ok, no problem. Thank you for your response.
Thank you for choosing us.