Hello.
Hello. How can I help you?
Will you be my helping hand in cancelling my reservation as the food festival which I want to attend got postponed?
Sure, I am here to help you.
Thank you.
May I know your name for seeing the present status?
I am Mark Young.
Ok, please wait a minute.
Sure.
Thank you for waiting. Sorry to inform you that we didn't find any reservation on your name.
It's ok.
Thank you for reaching us, have a nice day.