Hello.
Hello.
I am Virginia Allen.
How can I help you?
I would like to cancel my reservation as my father got hospitalised, can you please help me out?
Sure, I will help you out with that.
Thank you.
Please give me a moment to check out your reservation status.
Sure.
Sorry, we couldn't find any reservation under your name to cancel.
Ok no problem, thank you for your services.
Thank you for approaching us.