Hello.
Hello.
I am Catherine Jones.
How may I serve you today?
Due to sudden changes in my journey, I need some help in changing my previous reservation. Can you please help me with changing?
Sure, I'll help you with this.
Thank you for accepting my request.
Please wait a moment I will check the reservation list.
Sure, I can wait for your response.
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No problem with that one, thank you for checking and providing the information in quick manner.
Thank you for opting us.