Hello.
Hello. How may I help you?
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
May I know your name?
My previous reservation has done with the name Ronald Allen.
Ok, please wait a minute.
Sure, take your own time.
There is no reservation found under your name.
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
Most welcome.