Hello.
Hello, By what way, can I help you out?
I would like to cancel my recent reservation, due to some health issues. Can you please help me with that?
Sure, I can help you in that cancellation.
Thank you.
Before that I need to know your good name to track the details?
My name is Katherine Martinez.
Ok, please wait for a couple of minutes.
Sure.
Sorry to say that, there is no active reservation found on your name to cancel it.
Ok, not an issue. Thank you for the information.
Thanks for reaching us, wish you a happy day.