Hi.
Hello. How can I aid you today?
I want to cancel my recent reservation, because I want to travel with my friends by road. Can you help me with that?
Sure, I will help you. Please tell us your good name.
My name is Betty Nelson.
Please wait for a moment.
Ok.
Sorry Betty, I did not find any reservation by your name.
No worries at all, thank you for the information.
You are welcome, have a nice day.