Hello.
Hello, how can I guide you for today?
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?
I can help you with that. May I know your name?
I am Jessica Roberts.
Please give me a minute, I will check your existing reservation status.
Sure, take your time.
Sorry, there is no reservation found under your name.
Ok, not an issue. Thank you for your information.
Thank you for contacting us, have a nice day.