Hello.
Hello, how can I help you?
Can you please  help me in booking a flight ticket from CLT to ATL?
May I know your desired travel dates please?
My travelling dates are 05/16 and 05/18.
There is no flight available on your desired travel dates.
It's ok, thank you.
Thank you for reaching us. May I know your name please?
My name is Catherine Lopez.
Thank you.