Hi.
Hello, how best I can help you today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
 Sure, may I know your good name?
I am Amanda Gonzalez.
Ok, please wait for a minute.
Sure.
 I have found reservation with your name and as per your interest I have cancelled it.
Thank you.
Thank you for availing us.