Hello.
Hello, how may I support you today?
Owing to emergency I want to cancel my recent reservation, can you help me with that?
Sure, we are here to help you with cancellation.
Thank you.
To proceed further, let me know your name.
My name is Andrew Campbell.
Ok, please wait for a moment.
Sure.
Thanks for your time, there was no reservation found on your name to cancel it.
No problem, thank you for checking.
Thank you for reaching us.