Hi.
Hello. How can I aid you?
I want to cancel my recent reservation as my trip got postpone due to bad weather conditions.
Sure, I can help you.
Can you please check the reservation by the name Patrick Garcia?
Ok, Please wait a while.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.