Hello.
Hello. How may I help you?
 I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please aid me to change it?
Ok. Please, wait for a while.
Sure.
May I know your name to check for the existing reservation ?
Ok, you can check my reservation on the name of Brian White.
Give me a minute, please.
Ok, I will wait for your response.
Thanks for your time, there is no reservation found on your name to proceed for modification.
Ok, thanks for your information.
Thank you for approaching us.