Hello.
Hello, how may I assist you now?
Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
Sure, I will help you with that.
Ok.
May I know your good name?
Myself Barbara Williams.
Please wait for a moment.
Sure.
Thank you for waiting, I found your reservation in our system data. Please share me your airport codes?
My airport codes are CLT, PHL.
Please mention your planned journey dates?
I want to fly on May 02 and return on May 04.
Do you want a connecting flight for this journey?
I need a single connection.
Do you have any other requirement?
No.
Thank you for the details, I found a connecting flight 1010 of airline Delta, fare is 200 and class is economy. Shall I proceed with booking?
You can proceed to booking.
Your flight ticket has been booked.
Thank you.
Thank you for visiting us, we hope see you again.