Hello. My name is Sarah Rodriguez.
Hello, welcome to XYZ agency? How can I help you?
I am planning to travel from EWR to DCA for a business meeting, can you please help me with booking a flight ticket?
Sure, could you provide me your travelling dates?
I would like to take off on 06/06 and return on 06/08.
Thank you, wait for a minute.
Sure.
Yes Sarah, I found  a flight with AA airlines. Shall I proceed with the booking?
Please proceed with the booking.
Yes Sarah, your ticket is confirmed, and the flight number is 1007.
Thank you for the help.
Thank you for contacting us, have  a safe journey.