Hi.
Hello. How may I help you today?
Can you help me in cancelling my recent reservation, owing an emergency?
Sure, I am glad to help you with that.
Ok.
Could you send me your name?
Check under the name Nancy Walker.
Please give me a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
That's ok, thank you.
Thank you for approaching us. Have a nice day.