Hello.
Hello. How may I help you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me?
Sure, may I know your name?
Ok, my name is Virginia Carter.
Please wait a moment, let me check your details.
Sure, take your own time.
Sorry, there are no active reservations on your name to cancel.
Ok, not an problem. Thank you for your information.
Thank you for reaching our service.