Hello.
Hello, how may I aid you?
Myself Carol Baker.
Nice meeting you Baker.
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, I am here to help you out with that.
Thank you.
Please wait for a while, let me check your previous reservation status.
Ok, I will wait for your response.
Sorry Baker, we couldn't find any reservation on your name in our records.
Ok, not an issue. I will find an other alternate to cancel my ticket.
Thank you for approaching us.