Hello.
Hello. How may I assist you?
Mary Brown here. Can you reserve me a ticket from OAK to JFK?
Sure, I am here to help you out. May I know your travelling dates please?
My trip dates are Aug 17 to 19.
Can you please share your connection limit?
I need a direct flight.
Do you have any other specifications?
I need economy class in normal-cost airline.
 Mary Brown , there are no flights available in your route.
Ok, no issues. Thank you for the information.
Thank you for choosing us.