Hi.
Hello, how can I help you at this moment?
I am Rachel King. I want to cancel my recent reservation due to my exam has been cancelled. Can you help me out?
Ok, I can help you out.
Thank you.
Please wait, I will find your reservation and cancel it as per your request?
Sure.
I regret that there is no reservation found on your name to cancel.
Ok, Not an issue. Thank you.
Thanks for consulting us, have a nice day.