Hi.
Hello,. May I know your name please?
I am Jeffrey Thompson.
How can I oblige you today?
I want to change my existing reservation. Can you be my helping hand in this?
Sure, please wait for a minute. I will check with your reservation status and revert to you.
Sure, I will wait.
Thanks for waiting.
My pleasure.
Sorry to inform you that, we do not found any reservation with your name.
Not an issue, thank you for your information.
Thanks for approaching us, we hope to serve you again.