Hello.
Hello. How may I help you?
I am looking for some one help in my ticket cancellation, can you please help in that one?
Sure, I am here to help you.
Thank you.
May I know your name please to check the status?
Sure, I have reserve the ticket on my name James Young.
Please give me a minute.
Sure.
James, there is no reservation found with your details.
Ok, it's alright. Thank you for your search and help.
Thank you for choosing us.