Hi.
Hello. How can I help you?
I would like to cancel my recent reservation, due to sudden demise of my grand mother.
Sure, let me know your name to check the reservation details.
Sarah Hall.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure.
I am sorry to say you that there is no reservation found under your name in our database.
Ok, no issues. Thank you.
Thank you for reaching us.