Hi.
Hello, how may I aid you today?
I would like to cancel my reservation as I met with an accident, please help me out.
Sure, we are here to help you.
Thank you so much.
Can I have your name to proceed further?
My name is Rebecca Allen.
Ok, please wait.
Sure.
Thank you for your time, sorry no reservation found on your name.
No problem, thank you for the information.
Thank you for opting us.