Hi.
Hello, how may I help you?
Amy Smith here, while booking I gave wrong airport codes in my previous reservation, so now I would like to change my existing reservation can you help me with this?
Nice to meet you, Smith.
Thank you.
Sure, I'will help you in this situation to change your reservation. Please wait for a moment.
Ok, I will wait for your response.
Sorry Amy, there is no reservation found on your name to change any reservation.
Oh! it is ok, no problem. Thank you for your response.
You are welcome.