Hi. I am Linda Williams.
Hello, Please inform me, How may I assist you the day?
I need to change my existing reservation, Can you please help me with that?
Sure, I can help you in that change reservation.
Thank you.
Please allow me a moment to check for the previous reservation in our data base.
Sure.
We are sorry to specify that, there is no active reservation found on your name.
Ok, no problem./. Thanks for your information.
Thanks for communicating with us.