Hi.
Hello. Let me know, With which way I can serve you the best today?
I am not feeling well to travel as I am fallen sick due to bad weather. So, I request you to please cancel my recent reservation.
Sure, I can help you in that.
Thanks.
Could you let me know your name. So that, I will check your reservation status?
William Lopez is my name.
Ok, please wait for a while.
OK.
Sorry William Lopez, there is no active reservation on your name to cancel it.
Ok, that's not a problem. Thanks for the information.
Thanks for approaching us.