Hi.
Hello, how may I be at your service today?
Actually, I want to change my reservation which is done recently due to some problems, can you please help me?
Sure, we are here to help you.
Thank you.
May I know your name please?
Sure, my name is Sarah Young.
Ok, please be on hold.
Sure, I will wait.
Sorry we did not find any reservation against your name.
Ok, no problem. Anyways, thank you for your service.
Thank you for choosing us.