Hi.
Hello. How may I support you today?
Would it be possible to change my reservation, which I have done with my name?
Sure, I'll try to help you with this.
Thank you.
Please share your name to check the reservation list.
My name is Lisa Williams.
Ok, please wait a minute I will get back to you with the present status.
Ok.
I am very sorry to inform you that there is no reservation found under your name in our database.
That's ok, thank you for the response.
Thank you for availing us.