Hello.
Hello.
I am Helen Gonzalez.
In which way I can aid you today?
I would like to change my existing reservation. Will you help me with this?
Sure, I can aid you with that.
Thank you.
Please wait a moment, I will check your reservation status.
Sure, I will wait for your response.
There is no previous reservation available under your name.
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for guiding me.
Thank you for reaching us.