Hi.
Welcome to flight travelling agency, what assistance that you are looking from my side?
I am planning to change my reservation to next week, can you help me out with that?
It's alright and I have to know some basic information like name from your side, can you please share it?
Sure, my name is Nancy Lopez.
Ok, I have noted your information in our portal. Now give me a moment to check it.
Sure.
Sorry for the delay in my response, I have checked with your name in our booking portal and I have got the information that no name was found in our reservation list.
No issues, thank you for your information.
Thanks for choosing us.