Hello.
Hello, how may I serve you today?
Can you please cancel my reservation as the baby shower program which I want to attend got postponed?
Sure, we will help you.
Ok.
May I know your name please?
Sure, my name is Gary Johnson.
Please wait for a while.
Sure.
We are glad to inform you that, we found a reservation on your name. Shall I proceed with cancellation?
Ok, please proceed.
Your reservation has been cancelled.
Thank you.
And your amount will be credited to your bank account within four working days.
Ok.
Thank you for choosing us.