Hello.
Hello. How may I support you today?
Can you please confirm me that my recent reservation has been cancelled.
Sure, I will help you with that?
Thank you.
May I know on which name your reservation was made? Please wait for a moment, let me check the reservation.
My reservation was made on name Donna Baker. Sure, I  will wait for your reply.
Thank you for waiting, there is no any active reservation found on your name in our system data.
Ok, no issues. Thank you.
Thank you for visiting us, we hope see you again.