Hello.
Hello. How may I help you at this moment?
I want to change my existing reservation due to my holidays get cancelled.
Sure, I am here to help you with that.
Can you help me for this one?
Could you provide me your name?
Sure, Angela Rodriguez here.
Ok, wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
No issues, thank you for the information.
Thank you for consulting us.