Hello.
Hello, how can I guide you for today?
I'm Lisa Lee. I want to change my reservation due to financial issues, can you help me?
Sure, I will help you with that.
Thanks.
Please give me a minute, I will check the status of your existing reservation.
Ok, take your time.
Sorry, there is no reservation found under your name in our database.
No problem, thank you for your help.
Thank you for contacting us, have a nice day.