Hello.
Hello, how may I assist you today?
I want to change my existing reservation, can you please help me out?
Sure, may I know your name for the changing process?
I am Emily Moore.
Your change reservation  found. Can you confirm your new airport codes?
My airport code are PHX to MCO.
May I know your planned travel dates?
I will fly on Jan 11 and recur on Jan 13.
Do you have any limits on number of connections?
I need a direct flight.
Do you have any specifications on the airline preference?
No.
Do you have any specific depart and arrival time for this trip?
No.
Do you have any specifications on the class preference?
No.
Unfortunately no flights found on your required dates.
Ok, no problem. Thank you.
Welcome, thank you for reaching us.