Hello.
Hello, how may I serve you today?
I have to change my reservation due to my planned event got postponed. So please help me with that.
Sure, may I know your name?
Thank you. Please check with my name Richard Thompson.
Please wait for couple of minutes.
Sure, take your time.
Sorry, there is no reservation found on your name.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you for contacting us.