Hello.
Hello, how can I help you today?
Owing to an emergency, I want to change my reservation. Can you please help me with that?
Sure, I am here to help you with that. Can you please share your name?
My name is Dennis Hall.
Please wait a moment.
Ok.
Sorry, there is no active reservation found on your name in our database.
Not an issue, thank you for the information.
Thank you for reaching us, have a nice day.