Hi.
Hello, how may I help you?
Please change my existing reservation owing to an emergency.
Sure, can I know your name?
I am Timothy Clark.
Ok, please wait a moment.
Sure.
We found your reservation. Please help me with your travelling dates.
Travelling dates are from 12/23 to 12/25.
Ok, let me know your source and destination airport codes?
Source airport code is OAK and destination airport code is PHX.
We found a flight from Delta airline with 1 connection and fare is 100. Shall I proceed?
Please proceed.
Your ticket is booked with 1011 flight number.
Thank you.
Thank you for reaching us.