Hello.
Hello, how may I assist you today?
I want to change my recent reservation for some reasons, can you please help me?
Sure, I am here to assist you. May I know your name please?
Betty Wright here.
Please wait for a while.
Sure.
Sorry Wright, there is no reservation available as per your name in our database.
That's fine, not an issue. Anyway thank you for checking.
Thank you for opting us.