Hello.
Hello. How may I help you?
I have a health issue due to which I can't travel. Can you help me in cancelling my reservation?
Sure, I will help you out? Can you provide your name please?
Please check with the name Nancy Williams.
Sure, please give me a moment I will check the status.
Ok.
Thank you for your patience. Sorry, there are no reservations found on this name.
That's fine, thank you for the information.
Thank you for choosing our services.