Hello,.
Hello, how may I aid you today?
Please help me in cancelling my recent reservation, as my cricket match got cancelled.
Sure, we are here to help you.
Thank you.
May I know your name to proceed?
Sure, I am Brian Evans.
Ok, please wait a moment.
Ok.
Thank you for your time, sorry no reservation found on your name.
Ok, no issues. Thank you for your information.
Thank you for availing us.