Hi.
Hello. How can I aid you?
I need to cancel my reservation as my project got ramp down. Can you help me?
Sure, We are here to help you. May I know your name?
I am Elizabeth Harris.
Give me a minute.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
Ok fine, thanks for your response.
Thank you for reaching us.