Hello.
Hello, how may I assist you today?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, we are here to help you.
Thank you.
May I know your good name please?
My name is Michael Miller.
Please wait a minute.
Sure, I will wait for your information.
Sorry, there is no reservation found on your name to cancel.
That's ok, thank you for checking.
Thank you for opting us.