Hello.
Hello. In which way I can assist you at this moment?
I am unable to catch the flight due to my health issues. Can you please help me in cancelling my recent reservation?
Sure, I am ready to help you with that.
Thank you.
Can I have the name on which ticket has reserved earlier?
Yes, my ticket is reserved with name Carolyn Mitchell.
Ok, please wait a moment so that I will check whether the reservation existing or not.
Ok, take your own time.
Thank you for waiting. Sorry Carolyn, there is no reservation found under your name.
It's ok, no issues. Anyway's thank you for the information.
Most welcome. Thank you for choosing us.