Hello.
Hello, how may I help you today?
I am William Anderson. Can you please  book a flight ticket from DTW to CLT?
Sure, may I know your planned trip dates?
Sure, I need to travel on dates  of Apr 28 and Apr 30.
Do you have any connection limit?
I am ok with any connections except two.
May I know your arrival and depart timings?
I would like to depart in the evening time.
Which class do you prefer either economy or business?
Actually, I am ok with any class to travel.
Do you have any specifications?
No,  I am ok with any airlines.
We found a connecting flight of fare 200 with airline United and number is 1020. Can I proceed?
That is fine, please proceed with booking.
Your ticket has been confirmed in economy class and depart time is evening.
Thank you for your help.
Thank you.