Hello.
Hello, how can I help you?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, I am here to help you. May I know your name?
Thank you and myself Brian Wilson.
Ok, please wait for a moment.
Sure.
Thank you for your time, There was no reservation found on your name in our database.
It's ok, thank you for your help.
Thank you for choosing us.