Hi.
Hello, how may I assist you?
I want to cancel my recent reservation due to sudden change in my trip.
Yes, I am here to assist you. Can you please let me know your name to check the existing reservation?
Sure, my name is Carol Turner.
Sorry , I have checked our database but I can not find any reservation under your name.
No problem, thank you for your help.
My pleasure, thank you for choosing our service.