Hello.
Hello.
I am Janet Williams.
How can I assist you at this moment?
I want to cancel my recent reservation, due to some health issue. Can you please help me out?
Sure Janet, I will help you with that.
Thank you.
Please wait a moment to check your reservation status.
Ok, take your time.
Sorry Janet Williams, no reservation has found under your name to cancel.
That's ok, no problem. Anyway thank you for checking.
Thank you for choosing us, have a good day.