Hello,.
Hello, how can I assist you today?
I want to cancel my reservation, due to the heavy rainfall from a couple of days. Can you help me with that?
Sure, we are here to help you.
Thank you.
May I know on which name the ticket has been reserved?
Please check with the name of John Miller.
Please wait for a while.
Sure.
Thank you for waiting. Sorry to notify, there is no reservation found on your given name.
Ok, no issues. Thanks for the information.
Thank you for reaching us.