Hello.
Hello.
Myself Carolyn Williams.
How can I help you today?
I need to cancel my recent reservation due to heavy tornado in my place, can you please help me out?
Sure, I will help you with that. Please wait a moment.
Thank you for your kind reply, I will be waiting.
There is no previous reservation available under your name.
That's ok, thank you for searching the details.
Thank you for contacting us, have a nice day.