Hello.
Hello, how may I provide assistance for you?
Owing to an emergency, I want to cancel my reservation. Can you help me out?
Sure, I am here to help you. Could you please provide your name to check the reservation details?
Sure, my name is Gregory Campbell.
Thank you for your details. Sorry, there is no reservation found on your name.
That's ok, thank you.
Thank you for choosing us, have a nice day.