Hello.
Hello, how may I aid you today?
Myself Kimberly Nelson. I want to cancel my recent reservation due to some health issues, can you help me?
Sure, I am here to help you out. Please allow me a moment to check the reservation status on your name.
Ok, I will wait for your response.
Sorry Kimberly Nelson, there is no reservation on your name in our reservation list.
That's ok, may be it might went wrong while booking the ticket due to some server issue. Anyway thank you for the information.
Thank you for reaching us.