Hello.
Hello, how may I aid you?
I want to change my existing reservation, which is done recently. Can you please help me out?
Sure, I am here to help you. May I know your name?
Sure, Jonathan Lee.
Please give me a moment to check your ticket status.
Sure, I will wait for your response.
Sorry Jonathan Lee, no reservation is available by your name.
Not an issue, anyway thank you for the information.
Thank you for reaching us.