Hi, I am Robert Gonzalez.
Hello Robert, how may I assist you today?
I need to change my recent reservation due to postpone of my event in college has been shifted to some other date. Could you please help me in doing that?
Sure, I will help you.
Ok.
Please hold on a moment to check your previous reservation status.
Sure.
We regret that, there is no reservation found with your name in our records.
No problem, thank you for your valuable information.
Thank you for approaching us, have a great day.