Hello.
Hello, how can I aid you?
I am Robert Williams.
Ok.
I want to cancel my recent reservation due to an emergency work, can you help me in cancel reservation?
Sure, I am pleased to help you. Please wait a minute.
Ok.
Thank you for your time, sorry to inform we didn't find any reservation on your name.
Ok, no problem.
Thank you for opting us, have a nice day.