Hi, I am Amanda Harris.
Hello, How can I abet you at this moment?
Please help me in changing my reservation as my brother's engagement has been postponed.
Sure, I am eager to help you. Pleas wait for a while.
Sure.
Thanks for waiting. We are sorry to say that, There is no reservation on your name to change it.
It's ok, thank you for your information.
Thanks for your presence.