Hi.
Hello, how can I help you?
Please help me out in cancelling my recent reserved ticket.
Sure, I will help you with that. Let me know your name to check your reservation?
Eric Brown is my name.
Ok, please wait a moment.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
That's ok, thank you.
Thank you for choosing us.