Hello.
Hello, how may I assist you now?
I want to cancel my recent reservation due to some family problems. Can you please help me with this?
Ok, please mention your name to check with my booking.
Sure, I am Shirley Martin.
Ok, give me a moment to check with availability.
Ok, take your time.
Shirley Martin, there is no reservation in our data base by your name. Thank you for choosing our services.