Hi. I am Susan Martin.
Hello, how can I amend you for the day?
Can you please help me in cancelling my reservation as my plan to attend a sports festival got cancelled?
Sure, I am mirthful to serve you.
Thank you.
Please wait for a while, I will check your reservation. Thank you for being patience, there is no reservation found on your name.
Ok. Thank you for your response.
Thank you for approaching us.