Hi.
Hello, how may I support you today?
Please help me to change recent reservation.
Sure, we are here to help you with that.
Thank you.
May I know your good name please?
I am Sandra Adams.
Thank you for your name, please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found against your name in our system data.
No problem, thanks for your information.
Thank you for visiting us, we hope see you again.