Hello.
Hello, what can I guide you?
Actually my IIT workshop schedule is postponed so that I want to change an existing reservation, can you help me?
Sure, I am really happy to help you out.
Ok.
On which name you have reserved your previous ticket?
My previous reservation is done under the name of Rebecca Barker.
Ok, give me a moment to check your name in reservation chart list.
Ok, carry on please.
I am unable to find your name in the reservation chart list.
Oh! that's fine.
Thank you for your positive response.
Anyway's thank you for your information.
Most welcome. Have a great day.