Hi,.
Hello, how can I aid you?
I am Jonathan Smith. I made a reservation earlier to meet my friend but, unfortunately he travelled to another place. So I need to change my reservation. Can you please help me out?
Sure, we are here to help you.
Thank you.
Please wait a moment, I will check your details and revert to you with the current status.
Ok.
Thank you for waiting, sorry to inform you that there is no active reservation found on your name to proceed further.
Ok, no problem. Thank you for your information.
Thank you for choosing us.