Hello.
Hello, how can I aid you for today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
I am here to help you about that, can you please let me know your name to check the reservation status in our booking list under your name?
Michael Hall.
Sorry Michael Hall, there is no active reservation under your name in our booking list.
That's ok. Anyways, thank you.
You are welcome, thank you for reaching us.