In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hi. 
 agent: Hello. How may I help you? 
 customer: Can you please help me in booking my flight ticket from SFO to DCA? 
 agent: Sure, could you please share your journey dates? 
 customer: My travelling dates are 05/28 and 05/30. 
 agent: Please wait for a moment. 
 customer: Ok, please confirm my flight ticket with name Michael Perez. if any you found. 
 agent: Sorry, no flight is available. 
 customer: Ok, fine thank you for checking. 
 agent: Thank you for reaching us, have a nice day.
no_flight