Hi.
Hello. How may I help you?
I would like to meet my friend on his birthday, can you please book the flight ticket from DEN to EWR?
Ok, may I know your travelling dates please?
I will depart on 09/13 and return on 09/15.
May I know your name?
My name is Richard Roberts.
Sorry to inform you, there is no flight available for you.
Not an issue, anyway thank you for checking.
Richard Roberts, most welcome.