Hello.
Hello, how may I assist you?
I want to change my recent reservation, Can you please help me in that?
Sure, we are here to help you.
Thank you.
May I know your good name please?
My name is Katherine Jones.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
Ok, that's not a problem. Thanks for your information.
Thank you for choosing us.