Hello.
Hello, how can I help you today?
My meeting got postponed as of now, so I need to change my existing reservation. Can you help me in that?
Sure, I am gleeful to help you with that, may I know your good name for to proceed further?
Sure, the ticket has been reserved on the name Matthew Baker.
Please wait for a while.
Sure, I will wait for your response.
Sorry to inform you that there is no active reservation on your given name.
That's ok, no problem, Thank you for the information.
Thank you for opting us.