Hello.
Hello, how may I aid you?
Jacob Roberts here.
Yes.
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, I am here to help you out. Please allow me a moment to check the reservation details.
Ok, I will wait.
Sorry Roberts, there is no active reservation on your name in our data base.
Anyway, thank you for the information.
Thank you for reaching us.