Hello.
Hello. How can I help you today?
I want to cancel my recent reservation because my friend have booked the ticket already.
Ok, may I know your name to check for the previous reservation in our data base?
My name is Anthony Evans.
Please allow me a moment while I check for the previous reservation.
Sure, take your own time.
Your patience is greatly appreciated. Anthony, there is no reservation found under your name.
It's ok, no problem. Thank you for your service.
You are welcome. Thank you for contacting us.