Hello.
Hello, how can I support you?
I am Jessica Smith. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I am here to help you.
Thank you for your response.
Please give me a minute, I will check the status and revert to you.
Ok.
Thank you for your time, No reservation was found on your given name.
Oh! It's ok no problem. Thank you for your information.
Thank you for availing us.