Hi.
Hello, how can I assist you?
I need to cancel my recent reservation due to heavy rainfall in our city. Can you please help me in cancellation?
Sure, I am here to help you.
Thank you.
Please share your name.
My name is Matthew Roberts.
Wait a minute please.
Sure.
Thank you for waiting, sorry no reservation found on your name.
Not a problem, thank you.
Thank you for choosing us, have a good day.