Hello,.
Hello, how may I render you?
I want to cancel my reservation, due to the bad weather from the couple of days. Can you help me?
Sure, I am here to assist you.
Thanks for the consideration.
May I know your name please?
Raymond Roberts, is my name.
Please wait for a while.
Ok, I will wait.
Thanks for waiting, but there is no reservation found on your name.
Ok, I think it was not reserved properly. Thanks for informing me.
Thank you for availing us, have a good day.