Hello. My name is William Davis.
Hello. How can I assist you?
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with them, I was not aware of this thing, so can you please cancel the ticket for me?
Sure, I will help you to cancel your reservation. Wait a moment.
Sure.
I found your reservation, shall I proceed to cancel.
Please cancel.
Your reservation has been cancelled.
Thank you for your help.
Welcome. Thank you for choosing us.