Hello.
Hello, how may I aid you?
I want to cancel my recent reservation, due to some health. Can you help me?
Sure, may I know your name?
Yes, I am Rebecca Clark.
Please give me a moment to check your ticket status.
Sure, take your own time.
Sorry Rebecca Clark, no reservation is available by your name.
Ok, not an problem. Thank you for your help.
Thank you for reaching us.