Hello.
Hello. How may I assist you today?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Sure, may I know your name?
My name is Linda Campbell.
Please wait a moment, let me check with your details.
OK.
Sorry, there are no active reservations on your name to change.
Not an issue, thank you for the information.
Thank you for reaching our service.