Hello.
Hello. How can I help you?
I am Steven Scott. Owning to an emergency, I would like to change my existing reservation. Can you please help me with this?
Sure, I will help you to cancel your reservation.
Please change my reservation.
Sure, I will help you to change your reservation.
Thank you.
Please give me a moment.
Ok.
Sorry, no reservation found on your name to change your reservation.
Ok, no problem. Thank you for the information.
Welcome, have a nice day.