Hello.
Hello, how can I assist you?
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
Sure, I can help you with that. May I know your good name please?
Robert Davis.
Ok, please wait for a while.
Ok.
Robert Davis, there is no active reservation found under your name to do cancellation.
Not an issue, thank you for the information.
Thank you for choosing us.