Hi'.
Hello, how can I assist you today?
Kevin Hernandez is my name.
Ok.
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me?
Sure, I will help you with that.
Thank you.
Please wait a while.
Ok.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No issue, thank you for the information.
Thank you for choosing us.