Hello, I am Margaret Lewis.
Hello, how may I serve you?
Due to an health issue I want to change my existing reservation, can you help me with that?
Sure, I will check your existing reservation in database and revert you.
Ok.
We are glad to say that there is a reservation found on your name. Can you please provide your airport codes?
My origin is NC - CLT to MA - BOS.
Please provide your dates of travel.
My travelling dates are 03/02 to 03/04. Make sure that my price limit is 500 with one connection.
Ok, we found an airline Delta with flight number 1013. Price is 200 and a single connection is available.
Ok, you can proceed with my booking.
Ok, your ticket has been confirmed.
Thanks for your service.
Thank you for connecting with us, have a nice day.