Hello,.
Hello, how may I aid you today?
I made a reservation earlier, but now I want to cancel it. Due to the budget problem for our trip. Can you help me with cancellation?
Sure, we are here to help you.
 Thank you.
Can I have your name to proceed?
Sure, Scott Allen is my name.
Ok, please wait a minute.
Ok, make it quick.
Thank you for your time, sorry, no reservation found with provided name.
That's ok, thanks for your kind information.
Thank you for connecting with us.