Hello.
Hello.
I am Michelle Turner.
How may I help you today?
I need to change my reservation due to my planned event got postponed. So please help me with that.
That's fine for me, please wait for a while.
Thank you. I will wait for your response.
Michelle, there is no reservation found under your name to do modifications in that.
Oh! It may not be booked properly due to server issues while booking.
May be that's the reason.
Yes.
Thank you for choosing us.