Hello.
Hello. How can I help you today?
I would like to change my recent reservation, will you help me with that?
Sure, I am here to help you with that. Can you please tell me your name?
Myself Susan smith.
Here, I found your reservation, can you please share your new travelling airport codes?
My airport codes are DTW and JFK.
On which dates you want me to book your tickets?
My travelling dates are Sept 09 and Sept 11. I need a direct flight.
Please wait a moment.
I always prefer normal-cost airlines.
Sorry, no flights are available on your preferable travel dates.
Ok, not an issue. Thank you for your information.
Thank you for reaching us, have a nice day.