Hello,.
Hello, how may I help you?
My name is Paul Williams, and I want to cancel my reservation. Will you please help me with that?
Sure, we are here to help you. Please give me a minute, I will check and revert you.
OK.
Thank you for your patience, we are sorry to say we did not find any reservation with your name.
OK. no problem. Thank you for your information.
Thank you for availing our services, have a nice day.