Hello.
Hello. What service that you are seeking from our agency?
I am Lisa Martin from Chicago.
Nice meeting you Lisa.
Thank you, nice to meet you too. I want to change my travel dates in my previous reservation, due to some problems I am unable to travel those dates so can you please help me with that?
Sure, I am glad to help you.
Thanks.
Please wait a moment to check your previous reservation.
Ok.
Sorry to inform you that, there is no reservation found with your name in our records.
Oh! May be I am not booked my ticket properly at that time.
Thank you for approaching us, have a great day.
Thank you for your service.
Most welcome.