Hi.
Hello, how can I assist you for today?
I want to cancel my recent reservation.
Ok, I will help you with that. Please wait for a while to check the reservation status with your name. Can you please provide your name to check the active reservation?
I am Richard Wright.
Sorry to say this Richard Wright, there is no active reservation with your name to fulfil your request.
Thanks.
You are welcome, thank you for reaching us.