Hello.
Hello, how may I assist you today?
I want to cancel my recent reservation, Can you please help me in that?
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
My name is Donna Lewis.
Please wait a minute.
Sure.
Sorry to say that, there is no active reservation found on your name.
Ok, that's not a problem. Thanks for your information.
Thank you for reaching us.