Hello.
Hello. What can I do for you at this moment?
I would like to change my existing reservation, which is done recently. Can you please help me out?
Sure, may I know your good name please?
Sure, myself Carolyn Mitchell.
Ok, please wait for few minutes.
Sure, I will wait for your response.
There is no existing reservation found on your name in our records.
Not an issue, anyway thank you for the information.
Thank you for reaching us.