Hello.
Hello, how may I assist you?
I will be cancelling my reservation due to a sudden event in my collage.
Sure, may I know your name?
My name is Stephen Baker.
Do you done your previous reservation successfully Baker?
It was made my my secretary I don't know.
That's fine Baker, there is no reservation found on your name.
Oh! that's fine, no issues.
Thank you for reaching us.