Hello, I'm Carol Adams.
Hello. Welcome to Global flight ticket booking agency. How can I help you Carol?
Due to the postponement of a concert held in India, I would like to change my existing reservation. Can you please help me out?
Sure, I will help you.
Thank you.
Please wait a moment.
Ok.
No previous reservation found on your name Carol Adams.
That's ok, thank you.
Do you want to know any thing else from us?
No thanks.
Thank you for contacting us, have a good day.