Hello.
Hello, how can I help you today?
I want to change my existing reservation due to sudden postpone of my exams dates. Can you help me out?
Sure, I am here to help you with that. Can you please share me your name?
Thank you. I am Sandra Wilson.
Ok, please wait a moment.
Sure.
Sorry, no reservation found on your name to change your reservation.
Ok, no issues. Thank you for your information.
Thank you for reaching us, have a nice day.