Hello.
Hello, how may I assist you?
Can you please help me to change the ticket details in my previous reservation?
Sure, we are here to help you.
Thank you for accepting my request.
On whose name, the reservation has been made earlier?
I have reserved the previous reservation on the name Thomas Miller.
Please wait for a while.
Sure, I will wait for your response.
Thanks for your time, there is no active reservation found in your name to change.
It's ok, not a problem with that. Thank you for your time.
Thank you for availing us.