Hello.
Hello. Is there any help that I can assist you today?
I want to change my existing reservation, due to bad weather conditions. Can you please help me to change my reservation?
Sure, I will help you with that one. Can I know your good name please?
Thank you for the response. My name is Betty Lewis.
Give me a moment.
Ok, sure. I will wait for your response.
Thank you for waiting, I have checked in reservation list to change your ticket but could not find any reservation with your name in our data base.
Ok, not an issue. Anyways, thank you for the information.
You are most welcome and thank you for consulting our agency.