Hi.
Hello. How can I aid you?
I would like to change my existing reservation, can you please help me in changing?
Sure, I can help you. May I know your name?
Amanda Nelson here.
Give me a minute.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
Ok, no worries at all. Thank you.
Thank you for approaching us.