Hello.
Hello, how can I assist you today?
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me with this?
Sure, may I know your name please?
Sure, I am Amanda Edwards.
Ok, please wait for a while.
Sure.
Sorry to say that, there was no reservation found with your given name.
Ok, Thank you for your service.
Thank you for opting us.