Hello,.
Hello, how can I aid you today?
I want to cancel my reservation, due to the heavy rainfall from a couple of days. Can you aid me with that?
Sure, we are here to help you with cancellation.
Thank you.
Kindly mention your name.
I am Richard Jackson.
Ok, please wait.
Sure.
Thanks for your time, there was no reservation found on your name.
Ok, no issues. Thanks for the information.
Thank you for availing us.