Hello, Paul Lee here.
Hello, how may I assist you?
I need to attend an emergency meeting at Charlotte. Can you book a direct flight to reach there?
Sure, can you please let me know your travel dates?
March 27 and 29 are the best dates to move on.
Ok, may I know your source and destination airport codes?
IAD and CLT are the to and for airport codes.
Ok, do you have any requirements?
Nothing much but I need a direct flight.
Ok, please wait for a while.
Sure, I will be waiting.
Sorry to inform you that there is no direct flight available on your preferred travel dates.
Oh!  I will check with another service provider.
Ok, do you need any other assistance from us?
Nothing for today. Thank you for the assistance.
You are welcome and thank you for approaching us.