Hello.
Hello, how may I help you?
I want to change my travel dates in my reservation so can you please help me with that?
Sure, may I know your name please?
Thank you for your response, my name is Nicholas Green.
Please wait.
Ok.
Sorry to inform you that there is no active reservation found with your name in our records.
Oh! It's ok, no problem. Thank you for your information.
Most welcome.