Hi,.
Hello, how may I aid you?
I want to cancel my recent reservation due to some health issues. Can you please assist me with this?
Sure, we are here to assist you. May I know your name?
Ok. I am Anna Thompson.
Ok, please wait for a few minutes.
Sure.
Thank you for your patience.
Ok.
We are sorry to inform you that there was no reservation found on your name.
Thank you.
Thank you for choosing us.