Hi.
Hello, how may I be your helping hand?
My cricket match is cancelled, can you help me to cancel my reservation?
Sure, I am glad to help you. Could you please provide your name to check your reservation status?
Sure, please check my details. My name is Sharon Taylor.
Sorry to say, no details are available regarding your reservation in my website.
That is fine. Thank you for your time.
Thank you for choosing us, have a nice day.