Hello, Carolyn Lopez here.
Hello, good morning. How can I assist you today?
Good morning, I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me?
Sure, let me check.
Please check.
Sorry Lopez, no reservation has been found on your name in our database.
Ok, thank you for the information.
Thank you for contacting us, have a nice day.