Hello.
Hello, how can I help you today?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, may I know your good name?
Thank you for accepting my request. Myself John Moore.
Please wait for a moment.
Sure, I will wait.
Sorry to say that, no reservation was found with your good name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.