Hello.
Hello, how can I serve you today?
Please change my reservation, as my trip got postponed.
Sure, I will help you.
Thank you.
Can I have your name please?
Sure, my name is Ruth Gonzalez.
Ok, please be on hold.
Sure, I will wait for your response.
Thanks for your time, there is no active reservation found with your name to change it.
Ok, no problem. Thank you for your information.
Thanks for approaching us.