Hi.
Hello. How may I help you?
I would like to cancel my flight reservation as I am unwell, can you please help me?
Sure, I will help with that. Can I know your name to check your previous reservation?
Thank you for your positive response. My name is Jerry Adams.
Please wait a moment to check.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
Thank you so much for your help.
Thank you for reaching us.