Hello.
Hello. How may I help you right now?
I want to cancel my recent reservation, can you please help me?
Sure, I can help you with flight ticket cancellation process with free of cost. For finding your previous booking, I need your name. Can you please provide?
Thank you. My name is Emma Robinson.
Thank you for your information, please be on hold for a while to check the reservation in our data base.
Ok, I will wait for your response.
Thank you for being on hold, on your name I have found the reservation. Do you want me to cancel the ticket?
Ok, please cancel it.
Ok, I have cancelled your previous flight ticket and the refund will be processed and the it will be credited with in two days of time to your account.
Thank you for your help.
You are most welcome and thank you for reaching us, have a nice day.