Hello.
Hello, how can I oblige you?
I am Laura Lewis. I want to cancel my recent reservation due to sudden change in my trip. Can you help me?
Sure, we are here to help you.
Thank you.
Please wait a moment, I will check your details and let you know the status.
Ok.
Laura Lewis, we have found a reservation on your name. Are you sure to cancel it?
That's Fine. Thank you.
I have cancelled your reservation successfully. Thank you for opting us.