instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hello. 
 agent: Hello, how can I assist you for the day? 
 customer: I would like to meet my old friend at Las Vegas, please help me in booking a ticket from IAH to LAS. 
 agent: When you are willing to travel? 
 customer: My planned travel dates are on Mar 11 and Mar 13. 
 agent: Do you have any connection limit? 
 customer: I need a direct flight for this trip. 
 agent: May, I know your good name? 
 customer: My name is Jessica Wilson. 
 agent: Do you have any other specifications? 
 customer: No more specifications, please find the availability of flights. 
 agent: Sorry, we found no flights on your given dates. 
 customer: Ok, no issues. Thank you for your information. 
 agent: Thank you for reaching us.
answer:
no_flight


question:
customer: Hi. 
 agent: Hello. How may I assist you? 
 customer: Can you please help me to book flight ticket from JFK to LAX? 
 agent: Sure, may I know your travel dates please? 
 customer: My trip dates are July 18 and July 20. 
 agent: Can you please share your name? 
 customer: I would prefer connecting flight. 
 agent: On whose name you want me to book a flight ticket? 
 customer: Sorry, I am Gary Walker. 
 agent: Do you have any other specifications? 
 customer: No, thank you for asking. 
 agent: American airlines is providing connecting flight for you with the fare of 100 in economy class, shall I proceed with the booking? 
 customer: Yes, you can proceed. 
 agent: Your ticket is booked with the flight-1009. 
 customer: Thank you. 
 agent: Thank you for choosing us.
answer:
book


question:
customer: Hello, I am Laura Baker. 
 agent: Hello. How can I help you today? 
 customer: I have a plane to visit Central park at New York, please book a flight ticket with a connection. 
 agent: Sure, I am glad to help you in booking. Will you please share your travel dates? 
 customer: my travelling dates are depart date on 10/13 and return date on 10/15. 
 agent: Ok, may I know your travelling airport codes? 
 customer: I want to fly from HOU to EWR. 
 agent: Please allow me a moment, let me check the flight availability for you. 
 customer: Ok, take your time. 
 agent: In my search, I found a flight for you with 1 stopover and it costs you 100. Shall I proceed for further? 
 customer: Please go ahead with booking. 
 agent: Your ticket has been booked with flight 1023 and airline is Frontier. 
 customer: Thanks for the reservation. 
 agent: Thank you for reaching us, have a safe flight.
answer:
book