Hi, I am Betty Lewis.
Hello, Betty Lewis. How may I help you today?
I need to book a ticket from SEA to PHX to meet my cousin who is participating in Batminton on 09/16. Could you please help me in doing that?
Sure. I will help you in that. Can you tell me your return date?
I intent to  return on 09/18.
Are you willing to travel with direct flight?
No.
Ok, we find a flight only with direct flight.
Do not proceed with that airline.
Ok.
Thank you for your service.
Thanks for availing us, have a nice day.