Hello.
Hello, how may I serve you?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Sure, please let me know your name to check the reservation list and revert you.
Sure, my name is Angela Turner.
Ok, please wait for a while.
Sure, I will wait for your information.
Thanks for waiting Angela Turner, we could not find any reservation by your name in our data base.
That's ok, thank you for checking.
Thank you for choosing us.