Hello.
Hello, how can I help you today?
Can you help me out with the flight ticket cancellation which I had reserved recently?
Sure, we are here to help you. May I know your name?
Ok, thank you for the positive response. Please check the records for the name Jacob White.
Ok, wait for some time I will check the reservations on your name and get back to you.
Ok, please take your own time.
Thanks for waiting we found reservation on your name and your ticket has been cancelled.
That is good, thank you for the help provided.
Thanks for approaching us.