Hello, I am Scott Campbell.
Hello, how may I render you today?
I planned a trip earlier, but now I feel I cannot go right now, I want you to change the journey dates. Can you please help me?
Sure, I am here to help you.
Thanks for accepting my request.
Please wait for couple of minutes.
Sure.
Sorry, we didn't find any reservation on your name.
Ok, not a big problem. Thanks for your information.
Thank you for reaching us.