Hi.
Hello. How may I help you?
I want to cancel my recent reservation because of cancellation of my exam.
Sure, may I know your name to check it out?
Can you please search my flight ticket under my name Ryan White.
Sure, please wait a moment Ryan White.
Ok.
Ryan, there is no reservation under your name.
Ok, fine not an issue. Thank you for your help.
Thank you for choosing us.