Hello.
Hello, how may I assist you today?
I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, may I know your name please?
My name is William Mitchell.
Please wait for a moment.
Sure, take your time.
Sorry to inform you that, there is no reservation found as per your name in our database.
Ok, no issues. Thank you for checking.
Thank you for reaching us with a query.