Hi, I am Ashley Wright.
Hello, how can I assist you today?
Due to the sudden change in climate, my FIFA tournament got cancelled. So I request you to cancel my existing reservation.
Sure, we are here to help you. Please wait a moment I will check and get back to you.
Sure.
Sorry to say, no reservation found with your name.
Ok, no worries at all. Thank you for your help.
Thanks for reaching us.