Hello.
Hello. In which way I can aid you today?
Ruth Lopez here. I would like to spend some more days with my family, please help me in changing my existing reservation.
Sure, I will aid you with that. Please wait a moment, I will check your previous reservation status.
Sure, take your time.
There is no previous reservation available under your name.
Ok, no issues. Thank you for your information.
Thank you for contacting us.