Hello.
Hello, how may I aid you?
Suddenly, my exam date is cancelled and not rescheduled because in that location some crisis are going on.
Sure. May I have your name please?
Can you cancel my reservation? Please, check the previous reservation on Ruth Young.
Yes, please hold on for a moment.
Ok.
Thanks for waiting patiently. I have searched with your name and there is no previous reservation with our airline.
That's ok, no problem. Thank you for your information.
Ok. Thanks for approaching us.