Hello.
Hello, how can I help you today?
 Would it be possible to change my reservation, which I have done with my name?
Sure, we are here to help you. May I know your name?
Sure, Dorothy Campbell here.
Ok, wait for some I will check and get back to you.
Sure.
Thanks for waiting there is no reservation found on your name.
No issues, thank you for the information.
Thanks for approaching us.