Hello,.
Hello, how may I assist you?
I want to change my existing reservation as my plan to Yosemite Adventure got postponed, please help me out.
Sure, may I know your good name please?
I am Joshua Robinson.
Thank you Joshua, please wait a moment.
Ok.
Thanks for waiting, there is no flight on your name.
Ok, no problem. Thank you for the response.
Thanks for choosing us. Have a good day.