Hi, I am Debra Gonzalez.
Hello, how may I assist you?
I want to cancel my reservation as my plan to got for trekking got cancelled. Can you help me in cancellation?
Sure, I am here to help you. Please wait for a while.
Sure.
Thanks for your time, there is no reservation found in your name.
It's Ok, thanks for your response.
Thank you for choosing us.