Hello.
Hello, how may I assist you today?
Due to issues happening on departition of states at my visiting location, I want to postpone my trip to some other dates. Can you please help me with that?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
Sure, my name is Carolyn Robinson.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
That's ok, no problem. Anyway thank you for checking.
Thank you for choosing us.