Hello.
Hello. How can I assist you today?
I am Benjamin Nelson. I want to change some details in my previous reservation, can you please help me with that?
Sure, I am happy to help you with that.
Thank you.
Please wait for a second.
Ok.
Sorry for the inconvenience, there is no reservation found on your name.
Oh! It's ok no problem. Thank you for your information.
Thank you for consulting us.