Hello. I am Joseph Miller.
Hello, how may I guide you Miller?
I have a trip plan, but unfortunately there is a heavy rain fall, due to that reason I want cancel my reservation, can you help me?
Sure, I am here to help you, just wait for a while. Thank you for waiting, there is no booking done on your name which is showing in our data base. Hope you can understand.
Oh it's ok. Thank you for your information.
Thank you for approaching us. Welcome.