Hello.
Hello, how can I assist you today?
I would like to change my existing reservation, due to sudden demise of my grand father. Can you please help me?
Sure, may I know your good name?
My name is Linda Davis.
Please wait for a moment.
Sure, I will wait for your response.
Sorry to say that, no reservation was found with your good name.
No problem, thank you for checking.
Thank you for reaching us.