Hello.
Hello, how can I assist you today?
I already book a flight ticket to New York, can you cancel my reservation as my plan is cancelled?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
My name is Brenda Hill.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, thank for the information.
Thank you for choosing us.