Hello,.
Hello. May I have your name please?
My name is Joshua Baker.
What can I do for you now?
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
Ok. Please hold on, I will check and let you know your previous reservation.
Ok.
Sorry, there was no reservation on your name to change.
No problem, thank you.
Thank you for picking us.