Hello.
Hello.
I am Emma Lee.
How may I help you?
I need to change my reservation due to my planned event got postponed. So please help me with that.
Sure, please wait a minute.
Thank you. I will wait for your response.
Sorry Emma, there is no reservation found under your name.
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
Most welcome.