Hello.
Hello. How may I help you?
I want to cancel my reservation due to some business meeting postponed, can you please help me in this?
Sure, may I know your name?
Sure, my name is Stephen Clark.
Please give me a moment to check our website.
Sure, I will wait.
Sorry Clark, no reservation is available by your name.
Ok, no problem. Thank you for your service.
Thank you for contacting us.