Hello.
Hello, how can I help you?
I am planning to change an existing reservation, due to health issue. Can you please help me out?
Sure, I am here to assist you. Please mention your name to proceed further.
My name is Williams Jones.
Ok, please wait for a while.
Sure.
Thank you for your time, we did not find any reservation on your name.
That's fine, thank you for your service.
Thank you for contacting us.