Hi,.
Hello, how may I help you?
I made a reservation earlier this week to go for a health check up. Due to unavailability of doctor I want to change my existing reservation.
Sure, let me know your name to change your reservation, please?
I am Amy Thompson.
Sorry to say that there was no reservation found under your name.
Ok, no issues. Thanks for your response.
Thank you for connecting us. Have a nice day.