Hello.
 Hello, how can I assist you today?
As my holiday trip has been postponed due to an emergency. Help me in changing my resent reservation.
Sure, we are happy to help you. To proceed further, may I know your good name please?
I am Karen Wright.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Not a problem.
Thank you for reaching us.
Thank you for your quick response.
Have a blissful day!.