Hello,.
Hello. How can I help you?
Can you please help me in cancelling my recent reservation?
Sure. Can I have your name to check for earlier reservation?
Sure, My name is Jack Adams.
Please, hold on a moment.
Sure.
Thank you for waiting, there is no reservation found on your name to cancel.
 Oh! May be I have done a wrong reservation, Anyways thank you for the information.
Thank you for choosing us.