Hello, I am Justin Thomas.
Hello, how may I assist you today?
Owing to an emergency I had to request for this cancellation, So can you please help me to cancel my recent reservation?
Sure, I am here to help you.
Thank you.
Please hold on, I will check in reservation list and get back to you.
Sure.
Thanks for being patient, there is no active reservation found on your name.
Ok, no problem. Thanks for your information.
Thank you for availing us.