Hello, my name is Michael Evans.
Hello, how may I assist you?
I want to cancel my recent reservation, can you please help me out?
Sure, please allow me to check with your existing reservation for a moment.
Ok, take your time.
Thank you for waiting. I searched for your previous booking but still I was unable to find any active reservation in our data base. Sorry for the inconvenience.
It's ok, thank you for the information.
Thank you for approaching our services. Have a nice day.