Hello.
Hello.
My name is Ruth Perez.
How do I help you, Perez?
My friend met with an accident, I want to take care about him. Could you please help me in changing my existing reservation?
Sure, please let me allow check your reservation existing or not.
Sure.
Perez, there is no reservation found under your name in our records.
Ok, no problem, thank you for your information.
Most welcome, thank you for reaching us.