Hello.
Hello, how may I assist you?
I would like to cancel my recent reservation, will you help me with that?
Sure, may I know your good name please?
Thank you for accepting my request. Myself Mary Adams.
Please wait for a moment.
Ok, I will wait.
Sorry, there is no reservation found on your name in our database to cancel.
Ok, not an issue. Thank you for your information.
You are welcome.