Hello.
Hello, how may I assist you for this moment?
Actually my Final Examination is postponed, so that I want to cancel my recent reservation. Can you help me?
Sure, I will help you with this.
Thank you.
May I know your name please?
Sure, I am John Young.
Ok, please wait for a moment.
Sure.
Sorry John, there is no reservation found as per your name to cancel your reservation in your database.
Ok, no problem, I will search any other way.
Thank you for consulting us.