Hello.
Hello. How can I help you at this moment?
Owning to an emergency, I want to cancel my recent reservation, can you help me?
Sure, I will help you with that. Can you please provide me your good name to check existing reservation?
Sure, the previous reservation is done under the name Elizabeth Taylor.
Ok, please wait a moment.
Ok, take your own time.
Thank you for waiting. Sorry Taylor, there is no reservation found under your name to cancel.
Ok, no problem. Anyway's thank you for your information.
Most welcome. Thank you for choosing us.