Hello,.
Hello, how may I aid you today?
I want to cancel my recent reservation, due to some problems at my home. Can you help me?
Sure, we are here to help you.
Thank you.
May I know your name to proceed further?
Shirley Lewis, is my name.
Please hold a moment.
Ok, I will wait.
Thank you for your time, sorry, no reservation found with provided name.
Ok, I think your agent does not reserve it properly. Thanks for the help.
Thank you for connecting with us.