Hi.
Hello, how can I help you today?
Owing to an emergency, I want to cancel my reservation. Can you please help me with that?
Sure, l will help you.
Thank you.
May I know your good name?
I am Raymond Miller.
Please give me a minute.
Ok.
Thanks for waiting, there is no active reservation found on your name to cancel.
Ok, no issues. Thank you.
Thank you for availing us.