Hello.
Hello. How can I help you today?
Can you please assist me to cancel my active reservation as my meeting was cancelled?
Sure, I am gleeful to help you with that. May I know your name please?
Carol Walker.
Please wait for a moment, let me check your previous reservation status. Thank you for waiting.
Ok.
Thank you for waiting. We found your previous reservation in our reservation list and cancelled it successfully.
Thank you.
Thank you for reaching us, have a nice day.