Hello.
Hello. How can I help you at this moment?
My name is Christopher Gonzalez. I want to change my reservation as there is heavy rain forecast, can you please help?
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
Sure.
There is no previous reservation available under your name.
Not an issue, thank you.
Thank you for reaching us, have a nice day.