Hello.
Hello,. How can I help you today?
I am Shirley Mitchell.
Ok.
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I will help you with that.
Thank you.
Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok no problem, thank you for your services.
Thank you for reaching us.