Hello.
Hello, how may I assist you?
My tour to Houston has been cancelled, please help me in cancelling the recent reservation.
Sure, may I know your name for finding in our data base?
My name is Brenda Robinson.
Please wait a moment, I will revert you.
Sure, please take your own time.
Thank you Brenda for your patience.
What is my reservation status?
Sorry, no reservation is found in our data base on your request.
Thank you for cancelling my ticket.
Thank Brenda.