Hello.
Hello. How can I guide you today?
I am not feeling well, so I would like to cancel my reservation. Can you help me?
I am happy to help you with that. Give me a  minute. May I know your name please?
Please check with the name Andrew Taylor.
Sorry there is no reservation found under your name.
That's fine, thank you for the information.
Thank you for reaching us. Have a great day.