Hello.
Hello, how can I assist you?
Can you please help me with changing my reservation?
Sure, I can help you with that. May I know your good name please?
I am Gary Martin.
Ok, please give me a minute to check your reservation status.
Ok, I will wait.
Gary Martin, there is no active reservation found under your name to do changes in that.
Ok, no problem. Thank you.
Thank you for choosing us, have a nice day.