Hello. I am Timothy Phillips.
Hello, how may I assist you today?
My bank exams got postponed so I need to change my existing reservation, Can you please help me that?
Sure, we are gladly here at your service. Please hold a moment, let me check your reservation and let you know.
Sure.
Thanks for your time, sorry, unfortunately no reservation found on your name.
Ok, no problem.
Thank you for availing us.
Thanks for your information.
Have a great day ahead.