Hello,.
Hello, how may I help you?
Will you assist me in changing my existing reservation as my destination of travel was changed?
Sure, may I know on which name the ticket has been reserved?
I am Sharon Jones.
Ok, please give me a minute I will get back to you.
Sure.
Thanks for your time, sorry no reservation found with your name.
Ok, no issues.
Thank you for reaching us, have a nice day.