Hi.
Hello.
Owing an emergence, I want to cancel my recent reservation. Can you please help me with cancellation?
Sure, may I know your name?
My name is Robert Campbell.
Please wait for a while.
Ok.
There is a reservation on your name. Shall I proceed with cancelling?
Ok, proceed with cancellation.
Your cancelling has been done on name  of  Robert Campbell.
Thanks for the help.
Thank you for approaching us.