Hi.
Hello. How can I assist you?
Please help me with cancelling my reservation.
Sure. May I know your good name?
I am Sarah Rodriguez.
Give me a minute.
Ok.
Thanks for giving your precious time. We found a reservation on your name.
Fine, thanks for the information.
Shall I cancel it?
You can proceed it for cancelling.
Your  reservation has been cancelled.
Thank you.
Thank you for opting us.