Hello.
Hello. How may I assist you today?
I have to attend music event at MSP, can you please help me to book a flight ticket from JFK?
I am glad you have contacted us. I will help you.
Sure, my journey dates are July 07 and July 09.
Thank you for the information. Please help me with your name.
My name is Anna Hall.
Do you need a direct or connecting flight?
I need a connecting flight.
Please help me with your preferred class to fly.
I am comfortable to travel in any class.
Do you have any other preferences in your journey?
No.
Anna Hall, I am really sorry to intimate you that there is no flight  being operated in between MSP and JFK on your preferred dates.
No problem, thank you for your information.
Thank you for reaching us. Have a great time.