Hello.
Hello, how can I serve you today?
I want to cancel my reservation as I am unable to travel due to some health issues, so please aid me to cancel.
Sure. May I know your name to check reservation?
I made a reservation earlier on the name of Jerry Brown.
Ok, Please hold on for a while.
Sure.
Thank you for your time, there is no reservation found on your name.
No issues, thanks for your effort.
Thank you for contacting us.