Hello.
Hello.
I am Shirley Lee.
How can I assist you?
I need some help in changing my recent booking due to postpone of my son presentation in an international competition. Can you help me in altering my booking?
Sure, I will help you with that, give me a minute.
Sure.
I am sorry to say that there is no reservation found on your name.
No problem with that, thank you for your quick help in providing your information.
Thank you for contacting us, have a great day.