Hi.
Hello. How may I assist you?
I need to change my existing reservation, Can you please help me with that?
Sure, I can help you in this problem.
Thank you.
Please may I know on whose name the flight ticket was booked?
Samantha Brown here.
You have to wait for a moment as I have to search for your flight reservation.
Ok.
Thanks for waiting. Sorry to say that I could not find your flight ticket reservation to change it.
Ok, no problem. Thanks for your information.
Thank you.