Hello.
Hello, how can I assist you now?
I am Rachel Smith. Can you help me booking a flight ticket from MSP to CLT?
Sure, I am happy to help you with that. Can I have your travel dates please?
I will start on 02/27 and return on 02/29.
Ok, please let me know your preferable timings of your journey.
I am comfortable with any flight.
Are you looking for any specific airlines to travel?
I am looking for a normal cost.
Ok,  please wait a moment.
Sure.
UA airlines running a flight in your route with connection 1, is it ok for you?
Please proceed with the booking.
Ok Rachel Smith, your ticket booking has done.