Hi.
Hello, How exactly I can serve you the best today?
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
Sure, may I know your name to check the current status?
Edward White here.
Ok, please wait for a minute.
Sure.
Sorry, we found that there was no reservation on your name.
It's ok, thank you for checking.
Thank you for opting us.