Hi.
Hello, how can I assist you?
I am Michelle Scott. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, please wait for a moment.
Ok.
Thanks for waiting, there was no reservation found on your name.
That's ok, thank you.
Thank you for your information.