Hi.
Hello.
I am James Clark.
How may I assist you for today?
Owing to an emergency, I want to cancel my reservation. Can you check whether there is any refund policy on my reserved ticket?
Yes, I will check for you. Give me a moment.
Sure, take your time.
Sorry to inform you that there is no reservation found on your name.
Ok, no issues. Thank you for your information.
As there is no reservation on your name, you will not get any refund. Thank you for consulting us.