Hi.
Hello, how can I aid you for today?
Owing to an emergency I want to cancel my reservation, can you help me?
I am here to help you about that, can you please provide your name for checking the reservation status under your name?
I am Jeffrey Hill.
Please wait for 2-3 minutes while I check with the active reservation under your name.
Sure.
Sorry Jeffery Hill, there is no active reservation under your name in our booking list.
No problem, thanks for checking.
You are welcome, thank you for reaching us.