Hi.
Hello. How may I assist you?
Due to heavy snow storm, I need to cancel my recent reservation. Please help me in that.
Sure, I am here to help you out. May I know your name please?
Yes, my name is Jacob Jackson.
We regret to inform you that we haven't found any reservation under your name in our database.
Oh! May be my father has already cancelled it. Thank you anyways.
Thank you for choosing us.