Hello.
Hello, how may I serve you?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, let me check the reservation list and revert you.
Sure.
May I know your name to check?
My name is Carol Thompson.
Ok, please wait.
Sure.
We could not find any reservation by the name you provided.
Ok, not an issue. Thank you for providing information.
Thank you for approaching us.