Hi,.
Hello, How exactly I can serve you the best today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with that?
Sure, we are here to help you.
Thank you.
Let me know your name for checking the reservation.
I am Michelle Martinez.
Please wait for a minute.
Sure.
Thank you for waiting. We hardly tried to find your reservation but, no reservation has been found with your name.
Ok, no problem. Thanks for the information.
Thank you for reaching us.