Hello.
Hello, how may I aid you today?
I have to modify my previous flight ticket booking due to postponed of planned trip, can you please help me with that one?
Sure, I am here to help you with this.
Thank you for accepting my request.
May I know your good name please?
Sure, I am Jason Edwards.
Please wait for a mean while.
Sure.
There is a reservation found on your name to change it, may I know your travelling dates of journey please?
Sure, my travelling dates are May 9 and I will return back on May 11.
Ok, may I know your respective airport codes of journey?
Sure, my airport codes are DFW to MSP locations.
Do you need any other requirements please?
I need a normal cost flight for my journey.
Please wait for a mean while.
Sure.
There is a connecting flight of fare 100 with the AA airline, are you ok with this ticket booking?
You can proceed with booking.
Ok, I have reserved your ticket with the flight number 1012.