Hello.
Hello. How may I help you today?
I need to cancel my reservation as I am not able to travel there due to my ill health. So, can you help me in cancellation of my reservation?
May I know your name please?
Sure, my name is Jennifer Adams.
Please give me a moment.
Sure, I will wait for your response.
We did not find any reservation on your given name in our records.
Oh! It might not booking properly at the time of booking. Anyways thank you for the information.
Thank you for choosing us.