Hi. I am James Scott.
Hello, how may I aid you?
Can you help me to change my reservation to next week?
Ok, please wait for a moment I will check your reservation details and proceed further.
Sure, please check.
Ok, I found a reservation on your name. Could you please provide your travelling dates?
My travelling dates are 11/07 and 11/09.
Ok, may I know your codes of airport you want to travel?
My airport codes are DFW and AUS.
Ok, I found a direct flight for you. Shall I proceed?
I need a connecting flight.
Sorry to say, no connected flights were found on you route.
No issues, thank you for your information.
Thank you for reaching us, have a nice day.