Hello.
Hello, how can I assist you?
I just want to cancel my reservation due to some health issues, can you please help me in cancelling the reservation?
Ok, I will help you with that flight cancellation please wait a moment I will check. May I know your name before I check for the reservation?
Myself Christopher Green. Ok, I will wait.
The search is been completed, thank you for waiting. Sorry, the reservation is not been done on your name.
Ok not a problem, thank you for guiding me.
Thank you for connecting with our agency.