Hi.
Hello, how may I assist you?
I am Donald Phillips, in previous reservation I gave wrong airport codes, so can you help me for changing an existing reservation?
Sure, please wait a moment I will check your reservation details and proceed further.
Ok, I will wait for your response.
Sorry to say, I did not find any reservation on your name.
Oh! no problem, thank you for your quick response.
Thank you for reaching us, have a nice day.