Hello.
Hello.
I am Scott Clark.
How may I assist you?
I would like to change my reservation  as I am leaving for pilgrimage, can you please help me out?
Sure, I will help you.
Thank you.
Please wait a moment, Scott.
Sure.
Scott, no reservation has been found on your name in our database.
Ok no problem, thank you for your services.
Thank you for choosing us.