Hello.
Hello. How may I aid you?
I have to cancel my flight ticket booking due to cancel of sports match, can you please help in that cancellation process?
Sure, I am here to help you out with that.
Thank you for considering my request.
May I know your name to check your reservation status?
Sure, my name is Lisa Allen.
Sorry, there is no reservation found on your name in our records.
Ok, that's fine. Thank you for your immediate response.
Thank you for reaching us.