Hello.
Hello, how can I provide service to you?
Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you please help me with it?
Sure, may I know your name to check the reservation?
My name is Edward Davis.
Ok, please wait I will get back to you.
Sure.
Sorry, there is no reservation found on your name.
OK, no problem. Thanks for the information.
Thank you for contacting us.