Hello.
Hello. How may I be of your help?
I am Michelle Robinson. I would like to change my exiting reservation, due to postpone of my seminar. Could you please help me?
Sure, please wait a moment I will check the reservation status.
Sure.
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, not an issue. Thank you.
Thank you for approaching us.