Hi. I am Charles Lewis.
Hello, How can I help you today?
I want to cancel my recent reservation, due to health issue. Can you help me in my cancellation?
Sure, please wait for a while. I will check in the reservation list and revert to you.
Sure, take your time.
Thanks for being patience, there is no reservation found on your specified name.
Not an issue. Thank you for your kind information.
Thanks for approaching us, hope to serve you again.