Hello.
Hello. How may I aid you today?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I will help you with that.
Thank you.
May I know you your name please?
My name is Patricia Turner.
Please wait for a minute.
Sure, take your time.
I am sorry to say that there is no reservation found under your name.
That's ok, thank you for your information.
Thank you for reaching us.