Hi.
Hello, how can I help you for the day?
Owing to an emergency, my live concert got postponed. So I want you to change my existing reservation.
Sure, I will help you with that reservation change. May I know your name for further process?
Sure, Barbara Walker here.
I have found your previous reservation with your name. Can you please mention your preferable airport codes?
Sure, I need to deviate from JFK to MSP.
May I know your new travelling dates, please?
My journey dates are Aug 1 and Aug 3.
Do you have any other specifications?
I need a halt.
According to your details, I have found a flight in AA airline with a fare of 100. Shall I proceed?
Yes, you can.
Your booking is confirmed with the flight-1006.
Thank you for your assistance.
Thank you for reaching us, have a safe journey.