Hello,.
Hello, how may I aid you?
I am Charles Evans. I want to cancel my recent reservation due to some issues, can you please help me with that?
Sure, I will do that for you. Please be online for a while, I will check your reservation status and let you know.
Sure.
I did not find any reservation under your name in our database.
Ok, not an issue. Thank you for your information.
You are welcome and thank you for reaching us.