Hello.
Hello, how may I aid you?
I planned a trip to Houston last week, but because of financial issues I want to postpone the trip, can you help me in changing the reservation?
Sure, could you please provide your name to check your reservation status?
I reserved the ticket on the name Linda Davis.
Ok, please hold on for a moment.
Sure, take your time.
Sorry to say, there is no reservation on your name in my database.
That's ok, thank you for your information,.
Thank you for choosing us, have a nice day.