Hello.
Hello, how can I help you?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, let me know your name please?
My reservation was done under the name Karen Davis.
Give me a moment.
Sure, take your time.
Karen Davis. I regret to inform that there is no reservation by your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.