Hi.
Hello.
Jack Lewis here.
How may I assist you for the day?
I need to cancel my previous reservation. Can you help me?
Sure, I am here to help you. May I know your  good name please?
I have already mentioned.
Ok, please wait a while.
Ok, take your time.
Sorry, there is no reservation found on your name.
It's ok fine. Thank you for the information.
Thank you for reaching us,have a nice day.