Hi, I am Benjamin Robinson.
Hello. How can I be at your service now Benjamin Robinson?
Due to postponed of my important meeting, so I would like to change my existing reservation.
Ok.
Can you aid me with this?
Please wait for a while, I will check and get back to you.
Sure.
Thanks for your time. We found no reservation on your name.
No problem, thanks for your support.
Thank you for reaching us.