Hello, I am Laura Brown.
Hello, how may I assist you?
I want to do some changes in my existing reservation due to an emergency. Can you please help me?
Sure, I am mirthful to help you.
Thank you.
Hold on for a moment. Let me check.
Take your time.
Sorry Brown, there are no flights reserved on your given name.
No issues. Thank you for checking.
Welcome, thank you for choosing us. Have a great day.