Hello.
Hello. How may I assist you?
My name is Catherine Roberts, can you help me to cancel the recent reservation I had done?
Sure, I am here to help you out.
Ok, thank you for the positive response.
Wait a moment please. Catherine Roberts, we regret to inform you that there is no reservation found on your name in our records.
That is ok, thank you for assisting me with my concern.
Thank you for choosing us.