Hi.
Hello, how can I aid you today?
I am not feeling well to travel, can you please cancel my reservation?
Sure.
Thank you.
May I know your name to check reservation.
Sure, my name is Donna Adams.
Please, wait for a while.
OK.
Thank you for waiting, there is no reservation found on your name.
Ok, no problem. Thanks for the response.
Thank you for contacting us.