Hello. I am Linda Phillips.
Hello, how may I succor you?
I want to change my reservation due to sudden demise of my grandfather.
Ok, I will help you with it. Please hold on a while. I will check the status of reservation and let you know.
Sure.
Thanks for your time. There was no reservation found in airline data.
Thank you informing me.
Thank you for availing with us. Have a great day.