Hello.
Hello, how can I help you today?
As my tournament got cancelled, I want to cancel my recent reservation. Can you help me out?
Sure, may I know your name?
Sure, my name is Raymond Brown.
Please wait a moment, I will check and get back to you.
Ok.
Sorry for the in convince no reservation found with your name.
That's ok, thank you.
Thank you for reaching us, have a good day.