Hi.
Hello, how may I assist you?
I am Kenneth Green.
Glad to meet you Green.
I would like to cancel my reservation, which I have done with my name. Would you help me with that?
Sure, hold on for a moment. Let me check.
Sure, take your time to get my reservation.
Sorry Green, there are no flights reserved on your given name.
It's ok, thanks for your information.
Welcome, thank you for choosing us. Have a great day.