Hello.
Hello, how can I help you today?
I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, can I have your name please?
Thank you. Myself Christopher Anderson.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation on your given name.
Ok, no problem. Anyway thank you for checking out.
Thank you for opting us.