Hello.
Hello. How may I help you?
I want to change my reservation due to postponed of my exam, so please help me to change.
Sure, I will help you.
Thank you.
Can you please tell me on which name you have booked your tickets?
Sure, I am Jason Allen.
Ok, please wait a minute.
Sure.
We have found your reservation. May I know your new airport details?
Sure, my journey dates are on Aug 30th to Sept 1st. My airport codes are BOS - ORD.
Ok, please give me a minute to check the flight availablity.
Sure.
Thank you for waiting and we have found a flight in economy class with 1 connection in Southwest airlines and the fare of your flight will be 200. Do you like me to proceed your booking with this flight?
Ok, please proceed.
Your ticket is booked in 1023 flight.
Thank you.
Most welcome.