Hello.
Hello, how can I guide you at present?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, we are glad to help you with cancellation.
Thank you.
In whose name, your reservation has been done earlier?
My previous reservation has done with the name Joseph Phillips.
Ok, please wait.
Sure.
Sorry to inform you that, there was no reservation found on your name to cancel it.
Ok, not an issue. Thank you for providing information.
Thank you for availing us.