Hello.
Hello, how may I serve you today?
I am Alexander Gonzalez, can you help me to change my existing reservation?
Sure, I will help you with that.
Thank you.
Please wait for a moment, while I search for the reservation on your name.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
That's ok, no problem. Thank you for the information.
Thank you for visiting us, have a nice day ahead.