Hello.
Hello, how can I assist you today?
I need to change my reservation due to my planned event got postponed so please help me with that.
I will help you in changing your reservation, can you please tell me your name for checking your reservation details?
Sure, myself Sandra Taylor.
Taylor, let me check.
Sure, take your time.
Sorry Taylor, I have not found any reservation by your name in our database.
Oh! May be booking is not done properly due to server issue. Thank you for your time.
Thank you for reaching us and have a nice day.