Hello.
Hello. How can I help you?
I need some changes in my previous reservation so please help me with changing my reservation.
Ok, I am here to help you. May I know your name on which you have made your booking?
Sure, please check the reservation with the name of Pamela Phillips.
Please give me a moment to check.
Sure, take your time.
No reservation was your by your name Pamela Phillips, sorry for the inconvenience.
Oh! May be booking is not done properly.
Thank you for choosing our agency.
Anyway, thank you for your time.
Have a great day.