Hi, I am Jennifer Carter.
Hello, how may I render you today?
I made a reservation earlier this week to give a seminar but due to some technical issues it got cancelled. Can you help me in cancellation?
Sure, may I now your good name please?
I made a reservation by this name Jennifer Carter.
Ok, please wait for some time.
Ok.
There is no recent reservation found on your name in our records.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.