Hello.
Hello, how can I serve you?
I need to cancel my recent reservation, can you please help me out?
Sure, I am here to help you.
Thank you for your kind reply.
Can you share me your good name please?
Myself Kenneth Evans.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name to cancel.
That's ok. thank you for searching my details.
Thank you for reaching us.