Hello.
Hello. How may I help you?
I want to cancel my recent reservation due to sudden postpone of my family trip dates. Can you help me with that?
May I know your name please to check the status of your reservation?
Sure, I am Angela Allen.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure.
I have successfully cancelled your reservation and the amount will be refunded to you within 2 business days.
Ok, thank you for your information.
Thank you for reaching us.