Hi.
Hello.
Jessica Green here.
How may I help you today?
Due to my health concerns I am unable to make it to my holiday trip, so I want my travel dates to be changed. Can you help me in changing my flight ticket reservation?
Sure, we are here to help you.
Ok.
May I know your good name please?
I am Jessica Green.
Please wait a minute.
Sure.
Sorry, there is no active reservation on your name to change.
Ok, that is not a problem.
Thank you for choosing us.