Hello.
Hello. How may I help you?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I am here to help you with that, can I know your good name to proceed further?
My name is Rachel Collins.
Ok, please wait.
Ok, I will wait.
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
Anyway, thanks for the information.
Welcome Rachel Collins.