Hello,.
Hello, how may I best help you?
I want to change my reservation, which is reserved earlier on my name Barbara Lee. As I did not attend the meeting, due to health problems.
Sure, we here to help you. Please wait a moment.
Thank you. Sure, I will wait.
Sorry there is no reservation found on your name.
Ok, not a problem.
Thanks for contacting us.
Thank you for your presence.
Have a great day.