Hello.
Hello, how may I support you at this moment?
Owing to an emergency, I want to cancel my recent reservation. Can you please help me in that?
Sure, may I know your name?
Rachel Johnson here.
Please wait, I will check the reservation on your name and get back to you.
Ok.
Sorry, there is no reservation found on your name.
Ok, not an issue. Thank you for checking.
Thank you for reaching us.