Hello.
Hello.
Virginia Hill here.
How can I help you at this moment?
I would like to cancel my reservation due to some health issues, can you please help me in that?
Sure, I will help you with this. Please be on hold for a moment while I check your reservation status.
Sure, I will wait for your response.
Virginia Hill, there is no active reservation found under your name in our database.
That's ok, no problem. Thank you for checking out.
Thank you for contacting us.