Hello.
Hello, how may I aid you?
I want to cancel my recent reservation, due to sudden demise of my great grandfather. Can you aid me with cancellation?
Sure, we are ravish to help you.
Thank you.
To proceed further, May I know your name?
Sure, my name is Charles Adams.
Ok, please wait for a moment, I will check the reservation on your name and revert to you.
Sure.
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
Thanks for your help.
Thank you for choosing us.