Hello.
Hello, how may I assist you today?
I need to cancel my recent reservation, can you please help me?
May I know your name for the cancellation process?
Myself Angela Wilson.
Please wait for a moment, while I am checking with our data.
Sure, I will be waiting.
Sorry as per your concern I can not cancel your reservation, as your reservation is not found as per our records.
That's fine, thank you for the information.
Welcome, thank you for reaching us.