Hi,.
Hello, how can I assist you?
Owing to an emergency, I would like to cancel my recent reservation.
Sure, I can help you with that. May I know your name?
Sarah Walker.
Please hold on. I will get back to you.
Sure.
Thanks for your patience. There was no reservation found on your name.
Ok, no problem. Thanks for your service.
Thank you for approaching us. Have a nice day.