Hello.
Hello. How can I assist you today?
I'm Catherine Collins. My holiday trip has been postponed. So, I would like to change my reservation which is under my name. Can you please help me with that?
Catherine Collins, can you give me a moment to check please?
Sure, take your time.
Sorry Catherine Collins, no reservation found under your name.
Ok, no issues. Thank you for checking.
Sorry for the inconvenience.
No problem.
Have a nice day.