Hello.
Hello. How can I assist you now?
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Sure, can I have your good name please to check your reservation status?
Ashley Phillips here.
Ok, please wait a moment.
Sure.
Sorry to inform you that no reservation has found under your name to cancel.
Ok no problem, thank you for your services.
Thank you for choosing us.