Hi.
Hello, how may I help you today?
I need to cancel my recent reservation owing to an emergency.
Sure, we are here to help you. May I know your good name please?
My name is Ryan Harris.
Please wait a minute.
Sure.
We found a reservation on your name, Shall I proceed to cancellation?
Please cancel reservation.
Your ticket has been cancelled successfully.
Thank you.
Thank you for choosing us.