Hello, I am Jacob Robinson.
Hello, how may I help you?
Due to an emergency I want to cancel my recent reservation. Can you please cancel my reservation?
Ok,I will help you. please wait a moment.
Sure.
We are very glad to notify you that there is a reservation found on your name. Shall I proceed for cancelling?
Yes, you can proceed to cancellation process.
Ok, your reservation has been canceled. Thanks for choosing us.