Hello, I am Steven Nelson.
Hello, how may I be helpful to you?
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
Sure, please wait I will check the recent reservation on your name in the database and get back to you in a moment.
OK.
Sorry, there is no recent reservation on your name to cancel.
No problem. Thank you, for giving information.
Thank you for availing us, have a pleasant day.