Hello.
Hello. How can I guide you?
I would like to change my existing reservation due to postpone of my conference.
Sure, We are here to help you out.
Thank you for accepting my request.
Can I know your name?
I am Jeffery Clark.
Please wait a while.
Sure, I will wait for your response.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
No worries, thank you for the information.
Thank you for reaching us.