Hello.
Hello, how may I guide you today?
Me and my friends were planned an industrial tour. But due to weather issues we postponed it. Can you please change my existing reservation?
Sure, we will guide you for changing your reservation. May I know your good name please?
My name is Amy Turner.
Ok Amy Turner. Please wait for a while, I will check and notify you the present status.
Sure.
Thanks for waiting, we did not find any reservation on your name.
Ok, it's not a problem. Thanks for your information.
Thank you for availing us. Have a nice day.