Hello.
Hello, how best I can aid you today?
I would like to cancel my flight reservation as I am sick, can you please help me?
Sure, I am glad to help you.
Thank you.
May I know your name please?
I am Angela Collins.
Thanks for your name, please wait.
Sure.
Thank you for waiting, no reservation was found on your name to cancel.
No problem. Anyway, thank you for checking.
Thank you for availing us.