Hi.
Hello. How can I assist you today?
Jacob Turner here. I was planning to cancel my previous booking due to my health issues. Can you help me?
Sure, please allow me a moment to check for the previous reservation.
Ok, I will be waiting for your response.
Jacob Turner, there is no reservation found under your name.
Oh! That's very disappointing to know form your side. Anyways, thank you for checking.
Thank you for contacting us.