Hi.
Hello, how may I help you?
I want to reschedule my journey dates, as I got an emergency work at my place. Will you assist me in changing the reservation with the name of Timothy Lee?
Sure, we are here to help you.
Ok.
Please, stay online. I will check the previous list and revert to you.
Sure, I will wait.
Thank you for your valuable time.
Fine.
We are sorry to inform you that, no reservation was found on your name.
Not a issue.
Ok.
Thank you for your quick response.
Thank you for reaching us, have a good day.