Hello.
Hello.
I am Kimberly Wright.
How can I help you at this moment?
I want to change my existing reservation, can you please help me with this?
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
Sure.
There is no previous reservation available in your name.
Ok, no problem. Thank you for your information.
Thank you for reaching us, have a nice day.