Hello.
Hello, how may I assist you?
My name is Linda Wilson.
Yes, Linda.
I want to change my existing reservation because my exam has been postponed. Can you help me out?
Sure, I will help you in modifying the reservation.
Thank you.
Please wait a moment, let me check the previous reservation details on your name.
That's ok, no problem.
Sure. In my search to your request, no reservation found on your name.
Ok, may be my father has cancelled my reservation.
Ok, please check your email again to verify your reservation details.
Ok. Thank you for checking.
My pleasure, thank you for reaching us.