HI.
Hello.
I am Catherine Mitchell.
How may I assist you now?
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me?
Catherine Mitchell, please wait for a moment.
Ok.
May I know your travelling dates?
12/21 and 12/23 are my travelling dates.
What are your desired airport codes?
CO-DEN will be my source and destination airport codes.
Ok, please mention your specifications.
I need a direct fight.
Sorry to say, there are no direct flights available for your journey.
No issue, I will choose other alternative.
Thank you for choosing us.