Hello.
Hello. Welcome to global agency services. How can I help you now?
Due to heavy rains falls in my location I want to change my reservation, can you help me?
Sure, I will help you with that. May I know your name for checking the reservation status?
My name is Donna Rodriguez.
Nice to meet you, Donna. Please wait for a while.
Ok.
Sorry Donna, there is no reservation found on your name.
No problem.
Thank you for approaching us, have a nice day.
Thank you for checking.
You are welcome.