Hello, my name is Jennifer Taylor.
Hello, May I know what kind of service you are expecting from us?
I have some personal matters that's need fixing, so I need to cancel my recent reservation.
Sure, can you please wait for a while? I will revert to you.
Ok.
Thanks for waiting. Unfortunately, there is no reservation found with your name. Thank you for contacting us.
That's not a problem, thanks for your information.
Have a pleasant day.