Hello.
Hello, How exactly I can serve you the best today?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I am here to help you out with that.
Thank you.
On which name your previous flight ticket has been reserved?
My name is Andrew Nelson.
Please allow me a moment to check for the previous reservation in our database.
Sure, take your time.
We are sorry to say that, there is no active reservation found on your name.
That's ok, thank you for your information.
Thanks for approaching us, wish you a great day.