Hello.
Hello, how can I help you today?
I want to change an existing reservation, so please help me in changing the reservation.
Sure, I am here to help you. May I know your name please?
Myself Christine Walker.
Thank you. Please wait for a while, let me check your reservation status.
Ok.
Sorry, I did not find any reservation by your name in our database.
Not an issue. Thank you.
Thank you for reaching us, have a good day.