Hi.
Hello. How can I help you?
Owing to an emergency, I want to cancel my reservation. Can you help me out?
Sure, I will help you to cancel your reservation.
Good to hear that from you.
Sorry, there is no reservation found on your name to cancel.
Please check for the details on the name of Alexander Lee.
Ok. I have rechecked with the name Alexander Lee, but there is no reservation found on your name.
That's ok, thank you.
Welcome.