Hi.
Hello. How can I assist you today?
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Sure, may I know your name to check for the previous reservation?
Sure, my name is Timothy Johnson.
Please allow me a moment.
Sure, I will allow.
Timothy, there is no reservation found under your name.
Ok, no problem. Thank you for your service.
Thank you for contacting us.