Hello.
Hello. How may I abet you?
 I am Barbara Perez want to cancel my reservation owing an emergency. can you help me in cancelling?
Sure, I can help you with cancelling.
 Ok.
Please wait for a while. I will check the reservation status and let you know.
Ok.
Thanks for your time. Sorry to inform you that there was no reservation found on your name in airline data.
Thanks for your help.
Thank you for selecting our service.