Hello.
Hello.
Shirley Harris here.
Harris, how can I assist you?
I want to cancel my active reservation due to some personal issue, will you help me?
Sure, I will help you. Let me check your reservation status in our database.
Sure.
Harris, I did not find any reservation by your name in our database.
Ok, not an issue. Thank you for the information.
You are welcome and thank you for choosing us.