Hi.
Hello.
I am Nicole Baker.
How may I guide you?
I would like to change my existing reservation, can you please help me in changing?
Sure, I am glad to help you. Please give me a moment.
Sure.
Thank you for waiting, there is no reservation found for the user name in our back end to help you out.
Ok, no worries at all. Thank you for your information.
You are most welcome and have a nice day.