Hi.
Hello, how can I be your guide for today?
I am Kevin Lee. I need to go for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
I will try my best in helping your about your reservation cancellation Kevin Lee.
Ok, thank you for accepting my request.
Can I put your conversation on hold for sometime to check the reservation status with your name?
Ok, take your own time. I will wait for your reply.
I regret to say this Kevin Lee, there is no active reservation with your name to cancel the reservation.
Ok, fine thank you checking.
You are welcome, thank you for reaching us. Hope you have a nice day ahead.