Hello.
Hello. How may I help you?
Myself Patrick Clark. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I will help you.
Thank you.
Please give me a moment.
Ok.
Thank you for waiting, I regret to inform you that there is no reservation found for the user name.
Oh! It's ok no problem. Thank you for your information.
You are most welcome and thank you for reaching our agency.