Hi.
Hello. How can I help you?
I want to cancel my flight reservation as I am unwell, can you please help me?
Sure, I am here to help you with that, can I know your good name to proceed further?
Thank you. I am Eric King.
Thank you very much. Please wait for a while, let me check your reservation status in our database.
Sure.
I am very sorry to inform you that there is no reservation found under your name in our database.
No problem, thank you for checking.
Thank you for reaching us.