Hello.
Hello, how can I help you today?
I am Rachel Wilson, can you help me to change my existing reservation because I had a meeting which is been cancelled and it is been rescheduled to next week, can you help me?
Sure, I can help you better. Please wait a while, I will check and update you.
Ok, not a problem. I will wait.
Thanks for waiting.
That's ok.
We did not find any reservation your name to change. Thanks for reaching us, have a nice day.