Hello.
Hello, how can I best serve you the day?
I am Barbara Davis. I need to change my existing reservation, can you help me?
Sure, I can help you in that.
Thank you.
Please stay online, I will check the previous list and revert to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
Ok, thank you the information.
Thanks for approaching with us.