Hello, Patricia Thomas here.
Hello, how may I help you today?
Due to sudden demise of my great grandfather, I want to cancel my recent reservation. Can you assist me with that?
Sure, please wait a moment, let me check with your reservation.
Sure.
Thanks for your valuable time, unfortunately no reservation found with your name.
Ok,no issue. Thanks for your help and support.
Thanks for your interest, have a great day ahead.