Hello.
Hello, how may I help you today?
I want to change my reservation due to postponed of my Cricket match, so please help me in changing.
Sure, we are here to help you.
Thank you.
May I know your good name please?
Sure, my name is Christine Harris.
Please wait a minute.
Sure.
Sorry, there is no active reservation on your name to change.
No worries, thank you.
Thank you for choosing us.