Hello.
Hello, how may I aid you today?
I need to cancel my recent reservation due to my health issue, can you help me with this?
Sure, I am here to help you out. Please provide me your name to check whether any active reservation is found on your name or not.
Sure, Donna Nelson is my name.
Sorry, I didn't find ant active reservation on your name in our data base.
Not a problem, thank you for the information.
Thank you for reaching us.