Hi.
Hello, how can I aid you for today?
Owing to an emergency, my planned trip to Navajo adventure got cancelled, so I want you to cancel my recent reservation.
I am here to help you about that, can you please let me know your name to check the reservation status?
Sure, Melissa Taylor here.
Sorry Melissa Taylor, there is no active reservation under your name in our booking list.
Ok, no worries at all. Thank you for your kind information.
You are welcome, thank you for the reaching us.