Hi.
Hello, how can I be your helping hand?
I am Patricia Rodriguez. Owing to an emergency, I need to cancel my resent reservation.
Ok.
Can you help me in cancellation?
Sure, I am here to help you.
Thank you.
Please wait for a while, I will check your reservation.
Sure.
Thank you for being patience, there is no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for contacting us.