Hi.
Hello.
Mark Evans here.
Evans, how can I help you?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, I will be very happy to help you. Please wait for a while, I will check your reservation status and let you know.
Ok.
Evans, I did not find any reservation under your name in our database.
That's ok, thank you for your help.
You are welcome and thank you for choosing us.