Hello.
Hello, how may I serve you?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, may I know your name please?
Thank you for your response, my name is Jeffrey Baker.
Wait a while.
Ok.
Thank you for your time, we did not find any active reservation in your name to cancel.
Oh! It's ok no problem. Thank you for your information.
Thank you for reaching us.