Hi.
Hello, how can I aid you today?
I need to change my existing reservation as my examinations got postponed. Can you help me with it?
Sure, we are here to help you to change it. May I know your name?
My name is Barbara Jones.
Ok, please wait for a moment.
Sure.
Thanks for your time, there was no reservation found on your name.
Thank you.
Thank you for opting us.