Hello. I am Angela Roberts.
Hello, how can I assist you today?
Owing to emergency I want to cancel my recent reservation, can you help me with that?
Sure, I will help you with that.
Thank you.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No issues, thank you for the information.
Thank you for choosing us.