Hello,.
Hello, how can I aid you?
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
I am here to help you with your concern. Sure, can you please let me know your name to check in our database?
Myself, Dorothy Harris.
Please bear with me for 2-3 minutes, while I check.
Ok.
Thank you for waiting, Dorothy Harris. Sorry to say that, there is no active reservation found under your name in our database to cancel.
Ok, no issues, thank you for checking.
Thank you for reaching us!.