Hello. I am Jonathan Martinez.
Hello, how may I help you?
I want to participate in NBA tournament in OAK. Can you book me a ticket from MSP?
Sure, can I know your travelling  dates?
I would start on Aug 10th and return Aug 12th.
Do you have any particular time for departing and returning?
Yes, I would like to depart in the afternoon.
Would you like to prefer direct flight or connecting flight?
I need a connecting flight only.
Thank you for giving your valuable time, but there are no flights available based on your request.
That's alright, thanks for your assistance.
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