Hi.
Hello, how may I assist you today?
Owing to an emergency, my live concert got postponed, so I want you to change my existing reservation.
Sure, may I know your name?
Sure, Alexander Wilson here.
Ok, please wait.
Sure.
Thanks for waiting, there is no reservation found on your in our data base.
Ok, no worries at all. Thank you for your assistance.
Thank you for choosing us.