Hello.
Hello. How may I guide you today?
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
Sure, I am glad to help you with that.
Thank you.
Please, provide me your name to check your reservation status.
My name is Nicole Adams.
Ok, please be on hold for a while.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
That's fine, thank you for your service.
Thank you for opting us.