Hello.
Hello, how may I oblige you today?
I want to cancel my reservation due to heavy floods at my destination place, so please help me.
Sure, may I know your good name?
Sure, I am Dennis Campbell.
Ok, please wait for a while.
Ok, I will wait.
Thanks for waiting, there is no active reservation found on your name in the database.
Not a problem, thank you.
Thank you for availing us.