Hello.
How may I sustain you today?
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs and I was not aware of this thing, can you please cancel the ticket for me?
Sure.
Thank you.
Can you please provide me your good name?
Sure, I have booked the ticket with the name Ruth Johnson.
Thanks for providing your name. Please wait a moment, I will check and get back to you.
Sure, I will be waiting for your response.
Thanks for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, may be it was not reserved properly. Anyway, I am trying to cancel it. Thank you for your prompt service.
Thank you so much for piking us. Have a good day.