Hello.
Hello, how can I help you?
I made an earlier reservation to attend  marriage, due to some issues it got postponed? Can you please change my reservation?
Sure, I am glad to help you. Can you please let me know your name So, I can check further?
My name is Christine Thomas.
Thank you for sharing your name. Please allow me 2-3 minutes while I check for your reservation status in our database.
Sure.
Thank you for waiting, Christine Thomas. Sorry, there is no active reservation found under your name to amend.
Ok, no issue. Thank you.
Thank you for reaching us. Have a great day!.