Hello.
Hello. How can I help you today?
I want to cancel my recent reservation, Can you please help me in that?
Sure, I am here to help you with that, can I know your good name to proceed further?
My name is Brenda Thompson.
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, that's not a problem. Thanks for your information.
Thank you for reaching us.