Hello.
Hello, how may I assist you?
I am Melissa Jackson, My planned a trip for vacation to Atlanta to participate in snow boarding tournament but due to heavy snowfall the tournament is cancelled.
Ok.
Can you cancel my ticket?
Sure, please hold on.
Sure.
Your ticket has been cancelled. Amount will be credited in your bank account within four working days.
Ok, thank you for the your service.
Thank you for choosing us, have a nice day.