Hello.
Hello. How may I aid you today?
 Would it be possible to change my reservation, which I have done with my name?
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
Sure, Angela White here.
Please wait a moment to check.
Sure.
Thank you for waiting, sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
No issues, thank you for the information.
Thank you for reaching us, hope you have a great day.