Hello.
Hello. How may I assist you?
Could you please help me to change my existing reservation due to postpone of my trip?
Sure, I am here to assist you.
Thank you.
May I know your name please?
My name is Jason Davis.
Wait a moment please, let me check with that. Jason Davis, we haven't found any reservation under your name in our database.
Not a problem, thank you for the information.
Thank you for choosing us.