In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello. 
 agent:  Hello, how can I help you today? 
 customer: Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that? 
 agent: Let me know your name to check your reservation? 
 customer: I am Kathleen Garcia. 
 agent: I have checked in reservation list to change your ticket, but could not find any reservation with your name. 
 customer: No problem, thanks for the information. 
 agent: Thank you for choosing us.
no_reservation