Hello.
Hello.
I am Samuel Carter.
How may I assist you at this moment?
Please cancel my recent reservation, since our educational tour has been cancelled due to budget problem. Can you please help me?
Sure, I will help you with that.
Thank you for accepting my request.
Please wait a moment to check your previous reservation.
Ok, I will wait for your information.
We regret to inform you that, there is no reservation on your name in our records.
Not an issue, anyway thank you for your information.
Thank you for reaching us, hope you have a great day.