Hello.
Hello, how may I help you?
I am Joseph Jackson. I want to change my existing reservation due to heavy rainfall, can you help me in change reservation?
Sure, we are here to help you. Please wait a moment, I will check your details and get back to you with the status.
Sure.
Unfortunately, there is no reservation exist on the name Joseph Jackson to do modification.
No problem, thank you.
Thank you for consulting us.