Hello.
Hello. May I know how best I can serve you today?
Help me in cancelling my flight reservation. As I postponed my meeting.
Sure, I'll try to help you in cancellation. I need some basic information to check your ticket details, can you please tell me your full name?
Sure, I am Cynthia Johnson.
Ok, please wait a minute I will get back to you with the present status.
Sure.
Thank you for waiting, we found a reservation by this name. Shall I cancel the ticket?
Sure.
Your ticket has been cancelled and refund initiated.
Thanks for your service.
Thank you for approaching us.