Hello.
Hello, how can I aid you?
I want to change my recent reservation, Can you please help me in that?
Sure, I can help you with that. May I know your good name please?
My name is Sharon Roberts.
Please wait while I'll check your reservation status.
Sure.
Sharon Roberts, there is no active reservation found under your name to do changes in that.
Ok, that's not a problem.
Thank you for choosing us.