Hello, I am Ronald Allen.
Hello, how can I support you?
Due to climate issue at my destination, I need to cancel my reservation. Can you please help me in cancelling?
Sure, I will help to cancel your reservation. Please wait for a moment, while I search for the reservation on your name.
Sure.
Thanks for waiting, there is no any reservation found on your name in our system data.
Ok, thanks for your service.
Thank you for visiting us, we hope see you again.