Hi.
Hello,. How can I aid you?
I am Samuel Williams.
Ok.
I want to change my existing reservation, due to sudden demise of my grand mother. Can you please change myreservation?
Sure, please wait for a moment.
Ok.
Sorry, there is no reservation found on your name.
Ok, no problem. Thank you for your information.
Thanks for communicating with us. Hope to serve you again.