Hello.
Hello. How can I help you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Yes, I can help you with that. Can I know your name for checking your previous reservation?
My reservation was done under the name Emma Lopez.
Ok, give me a moment.
Sure, take your time.
Sorry to inform you that there is no reservation found on your name.
That's ok, no issues. Anyways, thank you for the information.
Thank you for reaching us.