Hi.
Hello, how may I aid you today?
I have to cancel my recent reservation due to an health issues, can you please help me?
Sure, I am here to help you out. Please provide me your name to check the reservation status.
Sure, my name is Catherine Green here.
Sorry Catherine Green, there is no active reservation on your name in our database.
Ok, not an issue.Thank you for your information.
Thank you for reaching us.