Hi.
Hello, how can I support you today?
Due to the sudden demise of my Uncle, I am unable to catch a flight. So I had a request to you to cancel my recent reservation?
Sure, wait for a moment.
Sure.
May I know your good name?
Sure, my name is Daniel Phillips.
Thanks for providing your name, we found a reservation on your name. Shall I proceed to cancellation?
Please proceed to cancel.
Your flight ticket has been cancelled.
Thanks for your quality service.
Thanks for choosing us.