Hello. I am Brandon Allen.
Hello, how can I amend you?
I want to cancel my reservation due to heavy rainfall at my place.
Ok.
Can you please help me?
Sure, I am here to help you. Please wait for a while, I will check your reservation.
Sure.
Thank you for being patience. I am here to inform you that, there is no reservation found on your name.
Okay, thank you for information.
Thank you for approaching us.