Hello,. I am Stephan Taylor.
Hello, How can I support you now?
As I am not issued with leave during my journey period, so I want to cancel my reservation. Can you help me with that?
Sure, I will help you in cancellation.
Thank you.
Please wait for a while, I will check the present status of your ticket.
Sure.
Thanks for waiting.
Ok.
There is no active reservation, found with your name to cancel it.
Ok, no problem.
Thank you for your approach.