Hello.
Hello. How can I aid you?
I met with an accident and doctor suggested me to take bed rest, so I am unable to travel the trip which I have planned in my weekend. Can you help me in cancelling my ticket booking?
Sure, may I know your travelling dates? May I know your name?
Sure, my name is Sharon Green.
Sorry, there is no reservation found.
Ok, that's fine, no problem with it.
Thank you for reaching us.