Hi.
Hello.
I am Mary Taylor.
How can I assist you today?
I need to cancel my reservation due to some crisis going on in my location, can you render me with my concern?
Sure, I am glad to render you. Please wait for a moment.
Thank you for your positive response from your end.
Thank you for waiting. Sorry Taylor, here there is no reservation found under your name in our database.
That's ok, not an issue. Thank you for your information.
Thank you for reaching us, have a great day.