Hello,. I am Gregory Wilson.
Hello, how can I help you today?
Actually, I have made a reservation earlier with direct flight, but I need a connecting flight on my route because, I have to meet my cousin in between my journey. Can you help me to change my reservation?
Sure, I will help you with that.
Thank you.
Please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, something went wrong at the time of booking. Anyways thanks for your effort and help.
Thank you for reaching us.