Hi.
Hello. How can I serve you?
As my trip got postponed, I want to change my reservation. Will you be my helping hand in this with the name of Kimberly Williams?
 Sure, we are rapturous to help you.
Ok.
Please wait a while.
Sure.
Thanks for being waitting. We didnt found any reservation by this name.
No problem. Thank you for your response.
Thank you for choosing us.