Hello.
Hello, how can I assist you?
I would like to cancel my reservation, as my exams cancelled. Can you please help me out with that?
Sure, I am happy to help you. Can I have your good name?
Thank you. Myself Betty Harris.
Sorry, we did not find any active reservation on your name in our records.
Ok, no problem. Anyway thank you for checking out.
Thank you for contacting us.