Hello.
Hello.
My name is  Debra Martinez.
What kind of service that you are looking for?
Actually, I booked a ticket to NYC for a concert but due to bad weather, my trip is postponed. Could you help me out?
Yes, I can help you with that. Please hold on for a moment so that I can check the details for your existing reservation.
Sure, take your time.
Sorry, I could not flight any reservation done with your name.
That's fine. Thank you for your time.
Thank you, have a good day.