Hello.
Hello. How can I aid you?
I would like to book a flight ticket from MSP to IAD to meet my friends.
Sure, We are here to help you. Can I know your travelling dates?
My travelling dates are July 5 and July 7.
Do you need any break?
I prefer to travel in a connecting flight.
May I know your name?
I am Ruth Williams.
Is there any other specifications?
No.
 We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
No worries, thank you for the information.
Thank you for reaching us.