Hello.
Hello, how may I aid you at this moment?
Owing to an emergency, I want to cancel my reservation, so please help me in the cancellation.
Sure, we are here to help you. May I know your good name?
Myself Nicole Allen.
Ok, please wait for a while.
Ok.
Thanks for waiting, there is no active reservation found on your name.
Not an issue. Thank you.
Thank you for opting us.