Hello.
Hello. How can I assist you?
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
Sure, can I know your name?
Sure, my name is Anna Thompson.
Please give me a minute.
Ok.
Anna, there is no reservation available on your name.
Oh! It's ok no problem. Thank you for your information.
You are welcome.