Hello.
Hello, how can I help you today?
I want to cancel my reservation due to heavy rains at my destination place, so please aid me.
Sure, we are here to help you. May I know your name?
Sure, my name is James Martinez.
Ok, wait for a while I will check the availability of flights and get back to you.
Sure.
Thanks for waiting there is no reservation found on your name.
No problem, thanks for your support.
Thanks for approaching us.