Hello.
Hello. How may I aid you?
I will be cancelling my previous reservation due to my office work, please help me with cancelling my booking.
Sure, I will help you. Please give me a moment to check your details which is recorded in my database.
Ok, let me know the status of ticket after checking. Myself Cynthia Hernandez.
Sorry, there is no reservation found on your name.
Oh! I think my assistant already cancelled my booking, and forgot to tell me about it.
Do you like to know anything else?
No thanks for asking, thank you for assisting me.
Ok, you are welcome.