Hello, Rebecca Baker here.
Hello, how can I help you today?
My friend has changed the plan suddenly due to which I have to change my existing reservation. Can you help me?
Sure, I am glad to help you with this. Wait a moment, let me check the reservation status in our database.
Sure.
Sorry, there is no reservation found with the name Rebecca Baker in our database.
Ok, I guess my friend has changed it on behalf of me. Anyways, thank you for the information.
Thank you for utilising our services.