Hello.
Hello, how can I aid you?
Can you please help me in  booking a ticket with the name of Carolyn Scott to Oakland?
Sure, please forward your planned dates?
I want to start my journey on 11/03 and return on 11/05.
May I know your price limit?
It should be under 1000.
Which places you want to travel?
I want to travel from EWR to OAK.
Please hold on a while.
Ok.
Thanks for waiting. We found a direct flight with Delta airlines. Shall I proceed to reserve?
I need a connecting flight. Do no proceed. Thank you.
Thank you for consulting us. Have a good day.