Hi.
Hello. How can I help you?
I want to change my flight reservation as I am unwell, please help me out.
Sure, can you please help me with your name to check?
Yes, I am Ronald Jackson.
Thank you. Please wait for a while, let me check your reservation status.
Sure.
 I am very sorry to inform you that there is no reservation found under your name in our database.
Sad to hear that. Anyway, thank you for the information.
Thank you for reaching us.