Hi.
Hello, how may I aid you today?
I have to cancel my flight ticket that I unable to travel to meet my sister that she came to meet me, can you help me in that one?
Sure, I am here to help you.
Thank you.
Sure, may I know your name please?
Sure, my name is Nancy Mitchell.
Please wait for a moment.
Sure, I will wait.
Sorry to inform you that, there is no reservation found as per your name in our database.
Ok, not an issue. Anyways, thank you for your service.
Thank you for reaching us with a query.