Hello.
Hello, how can I help you today?
Can you please help me in changing my existing reservation?
Sure, can I have your name please?
Myself Brandon Adams.
Ok, please wait for a while.
Sure, I will wait for your response.
Thanks for waiting, there is no active reservation on your given name.
Not a big issue, anyhow thank you very much for checking the reservation status.
Thank you for opting us.