Hi.
Hello, how may I guide you today?
Can you help me to cancel my reservation?
Sure, I am here to help you with cancellation.
Thank you.
In whose name, your reservation has been done earlier?
Sure, my name is Donald Phillips.
Ok, please standby.
Sure.
Thanks for your time, there was no reservation found on your name to cancel it.
No issues, thank you.
Thank you for opting us.