Hello, I am Jeffrey Smith.
Hello Smith, how may I help you at this moment?
I want to cancel my ticket due to an emergency. Can you render me in cancelling my ticket?
Sure, I am happy to help you with the ticket cancellation process. Can you please wait a minute while I am checking your ticket status?
Sure, take your time. I will check with your reservation details. I will wait for your response.
Thank you for waiting.
Welcome.
I have not found any previous reservation with your name in our records to cancel.
No issues. Thank you for checking.
You are welcome. Have a nice day. Thank you for reaching us.