Hello.
Hello, how may I assist you?
I would like to change my existing reservation due to some health issues. Would you help me in this?
Sure, we are here to help you.
Thank you.
May I know your good name?
Sure, my name is Carol Harris.
Please, stay online. I will check the previous list and revert to you.
Sure, I will wait for your response.
Thank you for your valuable time.
Ok.
We are sorry to inform you that, no reservation was found on your name.
No problem, thank you for your information.
Thank you for reaching us, have a good day.