Hello.
Hello. How may I assist you today?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, I will help you. Please help me with your name.
Thank you for accepting my request, myself Ruth Green.
Please allow me a minute.
Sure, take your own time.
Thank you. Ruth Green, I am really sorry to inform you that there is no booking found on your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us. Have a great time.