Hello.
Hello. How may I assist you today?
I want to change me existing reservation due to postpone of my exams, can you help m me with that?
Sure, may I know your name to check with your details.
My name is Jeffrey Campbell.
Please wait a moment.
Sure.
Sorry, there are no active reservations on your name to change.
No issues, thank you for checking.
Thank you for reaching our service.