Hello, I am Carol Adams.
Hello, how could I assist you?
 Can you please make a reservation to Dallas & Fort Worth, TX - DFW to watch a live music concern?
Sure, may I know when would you like to depart and arrive?
I want to travel on 03/17, and need to catch return flight on 03/19.
Help me with your boarding point please?
Boarding is from EWR.
Do you need any lay by in between your journey?
Yes, I need a lay by.
Please wait for a while.
Sure.
We found a direct flight with your matching details, shall I proceed?
No, do not proceed.
Ok, thank you for choosing us.