Hello.
Hello, how can I assist you today?
Due to some emergency problems, I want to cancel my recent reservation. Will you help me in that?
Sure, please wait for a moment, I will check and get back to you. May I know your name please?
Sure, Virginia Scott is my name.
Sorry, there was no reservation found with your name to cancel.
Ok, no worries at all. Thank you.
Thank you for opting us.