Hello.
Hello, Please inform me by what way can I help you out?
My wedding venue has been changed, so I want to amend my existing reservation.
Sure, I can change your reservation right now. Before that I need to know your good name please?
Michelle Thomas here.
Ok, Please stay online, I will check the previous list and revert to you.
Sure, take your time.
Thanks for remaining so positive. We are sorry to say that, there is no active reservation found on your name.
No problem, thank you.
Thanks for reaching us.