Hi.
Hello, how may I help you?
I am Emma Collins. I need to book a flight ticket from MSP to OAK, Can you please help me for booking?
Sure, can I know your travelling dates?
I would like to travel on 02/05 to return on 02/07.
Do you have any particular time for departing and returning?
I would be return on afternoon.
Would you like to prefer direct flight or connecting flight?
I need a connecting flight.
Which class do you prefer?
I am comfortable with any class.
Thank you for giving your valuable time, but there are no flights available based on your request.
Ok, no problem. Thanks for your information.
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