Hello, Anthony Martinez is my name.
Hello, how may I support you today?
I just want to cancel my recent reservation, due to heavy rainfall at my destination. Can you help me for cancellation?
Sure, I will help you with cancellation.
Thank you.
Please wait, while I check for your reservation and let you know.
Sure.
Thanks for waiting, Sorry to inform you there is no any reservation found on your name.
Ok, no problem. Thanks for your assistance.
Thank you for reaching us, have a nice day.