Hello.
Hello, how may I help you?
Can you help me to cancel the reservation which I had done a week ago?
Sure, can you please help me with your name?
Ok, please check for the name Stephanie Carter.
Thank you. Please wait for a while, let me check your reservation status in our database.
Ok, please take your own time.
Sorry, I have not found any reservation under your name in our database.
That is ok, thank you for assisting me.
You are welcome and thank you for choosing us.