Hello.
Hello, how may I aid you today?
I would like to change my reservation due to bad weather condition at my destination location, can you please help me out with that?
Sure, I am here to help you out. Please provide me your name to check the reservation status.
Thank you. Myself Gregory Rodriguez.
Sorry Gregory Rodriguez, there is no active reservation on your name in our database.
That's ok, no problem. Anyway thank you for checking out.
Thank you for reaching us.