Hello.
Hello. How may I assist you?
I want to cancel my recent reservation, can you please help me with this?
May I know your good name please?
I am John Jackson.
Please give me a moment.
Sure.
There is a reservation found with your given name. Shall I proceed with the cancellation?
Ok, please cancel my booking.
Your ticket has been cancelled.
Thank you for your help.
Thank you for choosing us.