Hi.
Hello. How may I help you today?
I would like to change my existing reservation, can you please help me?
Sure, I am happy to help you in changing. Please, share me your good name to check your reservation status.
Stephanie Perez.
Ok, please wait for a minute.
Sure.
We are sorry to inform you that, we have not found any active reservation on your name in our records.
Ok, not a problem. Thank you.
Thank you for opting us.