Hello.
Hello.
I am Michael Taylor.
What can I do for you?
Due to sudden demise of my grandmother, I want to cancel my reservation. Can you help me?
Taylor, I am willing to help you for this. Let me check your reservation status in our records.
Sure.
Taylor sorry to inform, no reservation is found with your criteria.
Ok, thank you for informing me.
You are welcome, taylor for utilizing our agency.