Hi.
Hello, how may I aid you today?
Owing to an emergency, my business conference got cancelled. So I want you to cancel my existing reservation.
Sure,I will help you with that. May I know your good name?
Sure, I have a recent reservation with name Debra Hernandez.
Ok, Please wait for a while.
Sure.
Thanks for waiting, no active reservation was found on your name in the database.
Ok, no issues. Thank you for your assistance.
Thank you for opting us.