Hi.
Hello,. How can I assist you?
I am Emma Smith. I want to attend a Memorial services of my grandfather's, which is going to be held at HOU on 03/11.
Ok, can you please provide me your source code and return day?
Ok. And I need to start  from SFO on 03/09.
Ok, please wait I will check the preferences and get back to you?
Sure.
Thank you for being waiting. We found a flight in your preferences, here are the details flight_number:1022, airline: Southwest and with single connection. Shall I proceed with the booking?
Ok, you can proceed with this details to book a flight ticket.
Ok. Your ticket has been processed.
Thanks a lot  for your service.
Thank you for choosing us. Have a safe journey.