Hello.
Hello. How may I aid you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, we are here to help you. May I know your good name please?
My reservation was done under the name Jessica Rodriguez.
Please wait for a while.
Sure, take your time.
Sorry to inform you that there is no active reservation found on your given name.
Ok, not an issue. Anyways, thank you for the information.
Thanks for opting us.