Hello. I am Eric Lee.
Hello, how can I serve you today?
I want to cancel my reservation, due to my health issues. Could you help me in the cancellation?
Sure, I will help you with cancellation. Please wait for a while and let me check the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Not an issue. Thank you.
Thank you for visiting us.