Hello.
Hello. What  service you are expecting from us?
I need to change my reservation due to my planned trip got postponed so please help me with changing my reservation.
Sure, I am here to help you with that.
Thank you.
May I know your good name to check your reservation status please?
Sure, myself Dorothy Lee.
Ok, please wait a minute.
Sure, take your time.
Sorry to inform you, there is no reservation found in our database with your name.
Oh! It may not be booked properly due to server issues.
Ok.
Anyway, thank you for your time.
You are welcome. Thank you for reaching us.