Hi.
Hello. How can I be of your assistance?
I am a journalist, I want to collect some data from library of congress. But my project dates were postponed.
Ok.
Can you help me out in changing my existing reservation?
Sure, I am glad to help you.
Thank you.
May I know your good name for further process?
Sure, I am William Phillips.
Thanks for the information, Wait for a while.
Sure, take your time.
Thanks for your patience.
Ok.
There is a reservation found with your name, Can your share your new journey dates?
Sure, my new journey dates are from 06/12 to 06/14.
May I know your source and destination?
My source is New York, NY - JFK and my destination is Atlanta, GA - ATL.
Ok, Please stand by.
Ok.
Thanks for your valuable time. I regret to inform you that, there is no flights available with your details.
Ok, not an issue.
Thank you for picking us.
Thank you for your information.
Have a great day!.