Hi.
Hello. How may I aid you?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
Sure, I am here to help you with that, can I know your good name to proceed further?
Kimberly Evans is my name.
I found your reservation, may I know your airport codes?
My airport codes will be IAD to AUS.
Ok, let me know your preferable dates too.
My trip dates will be May 20 to May 22.
 Are there any more preferences that you want to avail?
I need a connecting flight.
There is a connecting flight-1001 in economy class. Shall I proceed?
Please proceed.
Ok, booking is done on Frontier airlines.
Thank you.
Thanks for choosing us.