Hello, myself Ronald Rodriguez.
Hello, how can I guide you for today?
Can you help me in cancellation of my existing reservation?
I will help you with that.
Thank you for assisting me.
Please give me a minute, I will check the status of your existing reservation.
Ok, please take your time.
Sorry, there is no reservation found under your name in our database.
That is ok, thank you for assisting me.
Thank you for contacting us, have a nice day.