Hello.
Hello, how may I assist you?
I am Charles Robinson. Owing to an emergency I want to cancel my recent reservation. Can you please help me with that?
Sure, I am here to help you.
Thank you.
Please wait for a while, I will check and get back to you.
Sure, make it fast.
Sorry, there is no reservation found on your given name.
No problem. Thanks for your information.
Thank you for choosing us.