Hello, I am Nicole Thomas.
Hello Nicole Thomas, how can I serve you best today?
I want to change my date of journey due to my brother coming to home after two years. So please change my recent reservation according to my request.
Sure, we are here to serve you as per your request.
Thank you.
Can you please wait for a moment, I will check your reservation and update you.
OK.
We did not find any reservation registered with us on your name.
OK, no problem may be I have done with some other airline.
OK. Thanks for communicating with us, hope to serve you again.