Hello.
Hello.
I am Kevin Baker.
Baker, how may I guide you?
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
Sure Baker, I will help you for that. Let me check your reservation status in our records.
Sure, take your time.
Baker, sorry for inconvenience no reservation is found on your name in our database.
That's ok, thank you for your information.
You are most welcome.