Hi. I am Samantha Brown.
Hello Samantha, how can I help you today?
I need to amend my reservation, can you help me out?
Sure, I am here to help you with that.
Thank you.
Please wait a moment.
Sure.
Sorry, I didn't find any reservation on your name in our database.
That's ok, no problem. Thank you.
Thank you for reaching us, have a nice day.