Hello.
Hello. How can I aid you?
I want to change my existing reservation, due to bad weather conditions. Can you please help me out with it?
Sure, We are here to help you.
Thank you for the response.
May I know your name?
I am Scott Robinson.
Give me a minute.
Ok, sure. Take your own time.
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
Ok, not a problem. Thank you for the information.
Thank you for reaching us.