Hi.
Hello, how may I address you today?
Owing an emergency, I want to cancel my recent reservation. Can you help me in this?
Sure, may I know your name for cancelling your ticket?
I am Eric Roberts.
Ok, please wait for a moment.
Sure.
Thanks for waiting, no reservation found with your name to cancel your existing reservation.
It's ok, not an issue. Thank you for your information.
Thanks for contacting us.