In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Q: customer: Hello, I am Michelle Thompson. 
 agent: Hello, how may I help you at this moment? 
 customer: I would like to visit Disney Land in San Francisco, so could you please book a ticket for me? 
 agent: Can I have your journey dates? 
 customer: Sure, I would like to go on 12/11 and return back on 12/13. 
 agent: May I know your nearby airport codes? 
 customer: My source and destination airport codes are LGA and SFO. 
 agent: Please wait for a moment. 
 customer: Ok, ensure it is a single connecting flight. 
 agent: There is a connecting flight available with Spirit airline, shall I book it? 
 customer: Ok, please proceed for further. 
 agent: Your booking is done with flight number 1009. Happy journey. 
 customer: Thank you for booking. 
 agent: Welcome. Thank you for opting us. 
 customer: Welcome.

A: book
****
Q: customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: I am Kenneth Perez. I would like to book a ticket from DCA to SEA, can you please help me out? 
 agent: I am glad to help you about that. Can you please provide your planned dates of journey? 
 customer: I am travelling on these dates 12/08 and 12/10. 
 agent: Hold on for sometime. 
 customer: Make sure my connection limit is 0. 
 agent: Sorry Perez, there is no flights on your planned dates of journey. 
 customer: Ok no problem, thank you for your services. 
 agent: Most welcome, thank you for reaching out here.

A: no_flight
****
Q: customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that? 
 agent: May, I know your good name? 
 customer: I am Daniel Thompson. 
 agent: Sorry, we found no reservation on your given name. 
 customer: Ok, no issues. Thanks for the information. 
 agent: Thank you for reaching us.

A:
no_reservation
****