Hello,.
Hello,. How can I render you today?
 I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me with that?
Sure, we are here to aid you.
Thank you.
Let me know your name to check with your reservation.
I am Kenneth Carter.
Give a minute, I will check the previous list and let you know the details of it.
Sure.
Thanks for your details.
My pleasure.
Thanks for your time, there is no reservation found on your name  Kenneth Carter.
Ok, no issues. Thanks for the information.
Thank you for reaching us.