Hi.
Hello, how can I guide you for today?
I need to change my existing reservation, Can you please help me with that?
I will help you with that.
Thank you.
May I know your name?
Amanda Moore here.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
Ok, no problem. Thanks for your information.
Thank you for contacting us, have a nice day.