Hi.
Hello.
Kimberly Brown here.
How may I assist you?
 I want to cancel my recent reservation, because I want to travel  with my friends by road.
Sure, I am here to help you with that.
Thank you.
Wait a moment please.
Ok.
Kimberly Brown, we regret to inform you that there is no reservation found on your name in our records.
That's ok. Thank you.
Thank you for choosing us.