Hello.
Hello, how may I assist you today?
Can you please be my helping hand to change my existing reservation?
Sure, we are here to help you.
Thank you.
May I know your good name please?
Anna Thomas here.
Wait a while, kindly.
Sure.
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
Ok, thanks for your information.
Thank you for reaching us.