Hello.
Hello, how may I support you today?
I have to change the travelling dates in the previous ticket because the final examination got postponed. Can you please help me to change the ticket details?
Sure, please share me your good name.
Thank you. My name is Barbara Carter.
Please wait for a while.
Sure, I will wait for your response.
Sorry to say that, there is no active reservation found on your name.
Oh! I think the ticket is not booked properly. Anyhow thank you for checking my ticket status.
Thank you for opting us.