Hello.
Hello, how can I assist you?
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
Sure, I am here to help you. May I know your name?
I am Nicole Garcia.
Ok, please wait for a moment.
Sure, take your time.
Thank you for your time, we did not find any reservation on your name to cancel it.
Ok, no issues. Thank you for the information.
Thank you for opting us.