Hi.
Hello, how may I assist you?
I am Edward Martin.
Thank you for providing your name.
As I planned for a tour earlier but now I would like to change my journey.
Ok.
Can you help me in changing my reservation?
Sure, we are here to help you. Give me a minute.
Sure.
Thank you for your patience, there is no reservation found on your name.
Not a problem. Thank you for your assistance.
Thank you for reaching us, have a great day.