Hi.
Hello, how may I help you?
I just want to change an existing reservation due to my health issues. Can you help me in change an existing reservation?
Sure, I am here to help you. May I know your name please?
I am Angela Jackson.
Ok, please stand by.
Ok.
Thanks for waiting, sorry to say no reservation found with your name.
That's ok, thanks for your information.
Thank you for reaching us, have a nice day.