Hi.
Hello. How may I guide you today?
I am Andrew Moore.
Glad to meet you Moore.
 I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, I will help you with that.
Ok.
Please wait a moment to check your previous reservation status. We regret to inform you that there is no reservation on your name in our records.
Oh! That's ok. Thank you for your help.
Thank you for reaching us, hope you have a great day.