Hello.
Hello. How may I be of your help?
Can you please help me to cancel my recent reservation? Because I am unable to travel for the trip due to some health problems.
Sure, I'll help you in cancellation.
Thank you for considering my request.
Could you please let me know your name to check the reservation status?
I have reserved my past ticket with the name Matthew Lewis. So, please check the ticket status.
Thank you for providing your name , please wait a moment.
Ok, take your time. I will wait for your response.
Thank you for waiting, we found a reservation by this name. Shall I cancel the ticket?
That is great, please proceed with the ticket cancellation.
Your ticket has been cancelled successfully.
Thank you so much for your guidance in cancelling the ticket.
It's pleasure to assist you. You're welcome.