Helloi. I am Laura Thompson.
Hello, how can I amend you?
I would like to cancel my reservation due to my personal work, help me in cancelling my reservation.
Sure, I am mirthful to help you. Please wait for a while, I will check your reservation.
Sure.
Thank you for being patience, there is no reservation found on your name.
Its ok, thank you for your service.
Thank you for reaching us.