Hello.
Hello.
I am Emily Campbell.
How can I assist you?
I would like to cancel my recent reservation, due to sudden demise of my grand father. Can you please help me?
Ok, please wait a moment. I can help you with that by checking the records.
Sure, take your own time.
Sorry, there is no reservation been found on your name to cancel.
That's ok, thank you for your information.
Thank you for connecting with our agency.