Hello.
Hello, how may I support you at present?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, I am here to help you with cancellation.
Thank you for accepting my request.
May I know your name?
I have reserved it on the name of Rebecca Williams.
Ok, please wait.
Sure, take your time.
Thanks for your time, there was no reservation found on your name to cancel it.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for availing our service.