Hello.
Hello,. How shall I assist you?
I'm planning to go for LGA  for convocation, can you book my ticket from OAK?
Sure.
My trip dates are 02/28 and 03/01. Can you please make sure that I want to to travel in direct flight.
May I know your name?
Myself Stephen Parker.
Please wait for a while.
Ok.
I am sorry, there is no direct flight.
Ok,fine. Thank you for your help.
Thanks.