Hi.
Hello. How can I assist you at this moment?
I need to cancel my recent reservation as I met with an accident and my leg got fracture and I am unable to travel. Can you help me?
Sure, I will help you.
Thank you.
Could you please provide your name for checking the present status?
Sure, my name is Mark Williams.
Please wait for a while, I will check and get back to you.
Ok.
Sorry Mark Williams, no reservation done on your name previously.
No worries, thank you for the information.
Thank you for approaching us, have a nice day.