Hello.
Hello, how may I aid you?
Susan Perez here. Due to sudden change in my planned dates of journey, I would like to change my reservation. Can you please help me out with that?
Sure, I am here to help you out in amending the reservation.
Thank you.
Please wait a moment.
Sure.
Sorry Perez, there is no active reservation on your name in our records.
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
Thank you for contacting us.