Hi.
Hello. How may I assist you now?
Owing to an emergency I had to request for this change reservation.
Ok, may I know your name to check your previous booking?
My name is Cynthia Baker.
Your reservation is found, please mention your new airport codes.
I want to book a ticket from EWR to SFO.
May I know your planned dates for this journey?
Departure is Sept, 23 and return date is Sept, 25.
Do you need a connecting flight?
I prefer connecting flight.
May I know your other requirements?
I would like to return in the afternoon time.
Flight-1019 is available for you with 1 connection by Southwest Airlines. Can I book it for you?
Please book a flight.
Your ticket is reserved, thank you for choosing us.
Thank you.
Have a nice day.