Hi. I am Anthony Allen.
Hello. How may I assist you?
I need to change my existing reservation, Can you please help me with that?
Sure, I am here to help you out.
Thank you.
Wait a moment please, let me check with that.
Sure.
Anthony Allen, we regret to inform you that there is no reservation found on your name in our records.
Ok, no problem. Thanks for your information.
Thank you for choosing us.