Hello.
Hello, how can I help you?
I want to change my reservation as I have booked my ticket with wrong dates, please help me out.
Sure, I am here to help you for this. May I know your name please?
I am Katherine Taylor.
Just a moment, let me check your reservation status in our database.
Sure.
Sorry for inconvenience, no reservation is found under your name.
That's ok, thank you for checking.
Thank you very much for contacting our agency.