Hello, I am Ronald Adams.
Hello, Ronald Adams. In what way can I guide you?
Will you please help me in cancelling my reservation as my plan to go for my aunts house got postponed?
Ok, I will help you.
Thank you.
Hold on.
Sure.
There was no reservation on your name to cancel.
It's ok, thank you for your kind information.
Thank you for availing us, have a nice day.