Hello.
Hello, good morning.
Very Good Morning.
What kind of assistance are you looking from our end?
I would like to cancel my reservation due to some issues, as I am in hurry. Could you please assist me in cancelling my reservation which I had done my booking in the last week?
Sure, I am here to help you with the process.Firstly, can I know your name for initiating the process.
Thank you and my name is Amanda Lee.
Ok Amanda, do you remember your booking ID which is sent to you to your registered mobile number.
Sorry, my mobile is not with me right now.
Ok, no problem. Can you let me know on which date you booked your reservation?
Yes, I was little confused about the date on which I made my booking. Can you please check the reservation with my name on 03/04 and 03/05.
No problem, I will check on both the dates for any existing reservation with your name.
Thank you.
I am sorry Amanda, there are no active reservations with your name in our database.
It's ok, thank you for your valuable time and I really appreciate your patience.
Thank you, have a great day ahead.