Hello.
Hello. How can I assist you today?
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, may I know your name to check for the previous reservation?
Thank you. Myself Robert Gonzalez.
Please allow me a moment.
Sure, take your time.
There is no reservation found under your name in our data base.
That's ok, I will check my mail once again. Anyway, thank you for your time.
Thank you for contacting us.