Hi, I am John Williams.
Hello, may I know how best I can help you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you please help me with it?
Sure, I am here to help you. Please wait for a while, I will check the reservation list and revert to you.
Ok,.
Thank you for waiting. Sorry to say no reservation found on your name.
Ok, no issues. Thanks for the help.
Thank you for reaching us, have a nice day.