Hello.
Hello. How may I help you?
 I am want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Please wait for a moment.
My previous reservation is on the name Barbara Hall.
I found a reservation with your details, can you help me with your airport codes?
My departure airport is LGA and want to land in CLT airport.
May I know your travel dates?
I am departing on 07/23 and return on 07/25.
There is a flight with flight number 1018 with price is 100, can I proceed?
Please proceed for booking.
Your booking is done.
Thank you for your help.
Most welcome.