Hi.
Hello, how may I reach out to you?
I am Cynthia Lee.
What can I do for you Cynthia Lee?
Need your help to cancel my ticket due to sudden change of our plan, can you please do it?
Yes, I can definitely help you.
Thank you.
Please give me a moment. I will check the data base and revert you.
Ok.
We have gone through the reservation list but could not find any reservation by the name you mentioned.
Ok, no problem. May be it was cancelled by my friend.
Thank you for approaching us.