Hi.
Hello, how may I help you today?
Thomas Martin here. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, I am here to help you.
Ok.
Sorry Martin, there is no reservation found as per your name to cancel it.
That's ok, thank you for your help.
You are welcome.