In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
One example is below.
Q: customer: Hi. 
 agent: Hello. How can I help you? 
 customer: I would like to change my existing reservation as my plan to go for a holiday trip got postponed. Can you please help me with this? 
 agent: Sure, may I know your name please? 
 customer: My name is Anthony Phillips. 
 agent: Please wait a moment. 
 customer: Sure. 
 agent: Unfortunately there is no reservation found with your given name. 
 customer: Not a problem, thank you for checking. 
 agent: Thank you for choosing us.
A: no_reservation
Rationale: Here the customer has not asked for any booking, he just wanted to update his already booked flight, so the status would be no_reservation
Q: customer: Hi. 
 agent: Hello, how may I help you? 
 customer: Please help me in booking flight ticket from SEA to EWR to attend an event. 
 agent: Sure, may I know your trip dates please? 
 customer: My trip dates are Nov 08 to Nov 10. 
 agent: Do you have any other requirements? 
 customer: I prefer to travel in connecting flight. 
 agent: Can I know your name please? 
 customer: Stephen Hall here. 
 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: Thank you for waiting and we have found a flight in economy class with 1 connection in American airlines and the fare of your flight will be 100. Do you like me to proceed your booking with this flight? 
 customer: You can proceed. 
 agent: Ok, your ticket is booked with the flight number 1005. 
 customer: Thank you for booking. 
 agent: Most welcome.
A:
book