Hi.
Hello.
Samantha Hernandez here.
How may I support you today?
Can you please be my helping hand in changing my existing reservation?
Sure, I'll help you.
Thank you.
Please wait a moment I'll check the reservation list.
Sure.
Thank you for waiting, we are happy to inform you that there is reservation by this name.
Ok.
Can you please share your updated journey dates?
My airport codes are SFO - JFK. My trip dates are 01/14 - 01/16.
Do you need a break in between your journey?
I need a direct flight.
Is there any other specifications?
I prefer to go by an economy class.
Thank you for sharing your journey details, sorry to inform you that there are no flights found with your essential details.
Not a problem, thank you.
Thank you for approaching us.