Hello. My name is Jennifer Turner.
Hello, how may I help you for this moment?
I have to cancel my flight ticket that I unable to travel to meet my sister that she came to meet me, can you help me in that one?
Glad to meet you, Turner. I am here to help you. Please wait for a mean while.
Thank you for accepting my request. Sure.
Sorry Turner, there is no reservation found as per your name to cancel your reservation in your database.