Hi.
Hello. How may I be of your help?
Can you please me in cancelling my recent reservation?
Sure, we are here to help you. Can I know your name to check the reservation list?
Paul Adams here.
Thank you for giving your name, please wait a moment.
Ok.
Sorry, there is no active reservation have been found under your name in our database to cancel it.
Not a problem, thank you.
Thank you for approaching us.