Hello, I am Katherine King.
Hello, How can I support you?
My exams was postponed so I want to change my reservation, can you please help me to change my reservation?
Sure, I will help you with that. Please wait a while.
Ok.
Thanks for your time.
No problem.
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no problem.
Thank you for opting us, Have a pleasant day.