Hello.
Hello. How can I assist you?
Due to heavy storms in Chicago, I would like to change my existing reservation to Chicago.
Sure, I will help you to change your reservation.
Thank you.
On which name your previous reservation has been booked.
Previously, I have reserved my ticket with the name of Shirley Evans.
Ok, wait a moment.
Sure.
Sorry Evans. There is no reservation found on your name to change.
Ok, may be my friend has already changed my reservation on behalf of me.
Ok.
Thank you for your information.
Welcome. Thank you for approaching us.