Hello.
Hello. How can I help you today?
Suddenly, I am fallen sick. So I want to cancel my reservation. Can you please help me with it?
Sure, I am mirthful to help you with that. May I know your name please?
Melissa Phillips here.
Please wait for a moment, let me check your previous reservation status.
Ok.
Thank you for waiting. There is no active reservation found on your name in our reservation list to cancel it.
Ok, not an issue. Thank you.
Most welcome, thank you for contacting us. Have a great day.