Hello.
Hello. How can I assist you today?
I am Dorothy Collins here.
Ok.
I would like to change my reservation as I am leaving for pilgrimage. Can you please help me out?
Sure, I will help you with that. Please give me a moment.
Sure, I will wait for your response.
Your reservation is found. Please mention your travelling dates.
My travel dates are June 18 and June 20.
Please provide your airport codes.
My preferable airport codes are MSP to LGA.
Do you have any specifications?
My depart time is Evening and my return time is Afternoon.
Do you have any other specifications?
Yes, I need a connecting flight in my journey.
Please give me a moment.
Sure, take your own time.
Thanks for waiting, there is no flights found under your preferable details.
Not an issue, anyway thank you for the information.
Welcome, have a great day.