Hello.
Hello.
Myself Shirley Clark.
How may I assist you?
Due to some business conference meeting, I am going to cancel my reservation. Can you please help me for this?
Sure, I will help you. Please wait a moment.
Sure, I will wait for your kind response.
Shirley Clark, no reservation has been found on your name in our database.
Not a big deal, anyway thank you very much for your kind service.
Thank you for reaching us.