Hi.
Hello. How can I assist you at this moment?
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out? Sure, I am Robert Gonzalez.
Sure, I am happy to help you with that. Please wait a moment.
Ok, please check my details under my name.
Sorry Robert Gonzalez, no reservation has found under your name to change.
No issues, thank you for your time.
Thank you for choosing us, have a good day.