Hello, I am Scott Garcia.
Hello. How may I assist you?
I want to postpone my trip due to an emergency. Can you aid me in amending my existing reservation?
Sure, I am here to help you out.
Thank you.
Wait a moment please.
Take your time.
Scott Garcia, we regret to inform you that there is no reservation found on your name in our records.
No issues. Thank you for checking.
Thank you for choosing us.