Hello.
Hello, how may I aid you today?
I made a reservation earlier this week to take a part in hummer ride but due to road rampage on the track it got cancelled so that I want to cancel my recent reservation, can you help me?
Sure, I am here to help you out. I need your name for the cancellation process?
My name is Amy Hall.
Please be on hold let me check and I will revert to you with the status.
Sure.
Sorry,  I found no reservation with your given name.
Ok, no problem. Thank you for the information.
Thank you for approaching us. Have a nice day.