Hello,.
Hello, How exactly I can serve you the best today?
I would like to cancel my reservation, As my trip with friends got cancelled. Could you please cancel my reservation?
Sure, we are gleeful to help you for cancellation.
Thanks for considering my request.
To proceed further, we need to know your name please?
Sure, I am Nancy Davis.
Please wait for a while, to check the present status of your earlier reservation and let you know.
Sure, take your own time.
Thank you for waiting.
Ok.
Sorry to say, there is no active reservation on your name to cancel it.
Ok, I think the reservation was not done properly. Anyway, thanks for your effort.
Is there any other help that I can do for you?
No, thanks for asking.
Thanks for your presence, we hope to serve you again.