Hello.
Hello, how may I support you?
I need you to cancel my recent booking please help me.
Sure, I can do that for you.
Thank you.
Can you please let me know on what name it was reserved formerly?
On my name, Nancy Smith.
Ok, please wait.
Sure.
Thanks for waiting, there is no reservation found under your name in the data base.
Not an issue. Anyway, thank you for checking.
Thank you for choosing us.