Hi.
Hello, how can I aid you?
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
Sure, we are glad to help you. Can I have your good name to proceed further?
Sure, my name is David Moore.
Sorry, we did not find any active reservation on your name in our data.
Oh! That's ok, thank you for giving the information anyways.
Thank you for availing us.