Hi.
Hello. How can I help you at this moment?
Myself Deborah Mitchell, can you please help me to cancel my reservation as my exams got cancelled?
Sure, I will help you with this. Please give me a moment to search for your reservation status.
Thank you for considering my request, I will wait for your response.
Deborah Mitchell, there is no active reservation found under your name in our database.
Not an issue, anyways thank you for the information.
Thank you for utilising our service.