Hi.
Hello. How can I assist you now?
Donna Rodriguez here. I want to cancel my reservation due to recent flight crash, can you help me?
Sure, I will help you with that.
Thank you.
Please wait a moment to check your reservation status.
Ok, take your time.
Sorry Donna Rodriguez, no reservation has found under your name to cancel.
Oh! That's sad to hear from you, thank you for checking anyways.
Thank you for choosing us, have a great day.