Hello.
Hello, how may I aid you today?
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
Sure, we are here to help you.
Thank you.
Can I have your name to proceed further?
My name is Nicholas Davis.
Ok, please wait a moment.
Sure.
Thank you for your valuable time, unfortunately no reservation found on your name.
Not an issue, thank you for your information.
Thank you for approaching us.