Hi.
Hello. How may I guide you now?
Can you please help me in changing my reservation?
Sure, I am happy to help you. May I know your good name to check your reservation status?
I am Jacob Robinson.
Ok, please wait for a while. I will check your reservation status and get back to you.
Ok.
We regret to inform you that, there is no active reservation found on your name in our records.
Ok, no problem. Thank you.
Thank you for reaching us, have a good day.