Hi.
Hello, how may I help you?
I am looking for a cancel reservation service from your end, can you help me out?
Sure, could you please provide your name to check your reservation status?
My name is Patrick Wilson.
Ok, please wait a moment.
Sure, please check my details.
Sorry to say, I did not find any details in my database regarding your reservation.
Ok, no issues.
Thank you for choosing us, have a nice day.