Hello.
Hello. How may I guide you?
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, I am here to help you. Can I know your name please?
My name is Joshua White.
Ok, please give me a minute. I will check the ticket status and get back to you.
Ok, I will wait.
Sorry to inform you that, there is no active reservation found with your name to change the ticket details.
Anyway, thanks for the information.
You are most welcome. Thank you for consulting our agency.