Hello.
Hello, how may I render you today?
Owing to an emergency, I need to cancel my reservation, can you please help me with that?
Sure, may I know your good name?
My name is Ashley Lopez.
Ok, please wait for a while.
Sure.
Thanks for waiting, we found a reservation on your name. Shall I cancel it?
Ok, proceed with the cancellation.
Your reservation has been cancelled successfully.
Thank you for cancelling my reservation as per my request.
Thank you for opting us.