Hello.
Hello. How can I serve you?
I just want to cancel my recent reservation, due to heavy floods at my destination.
Ok.
Can you aid me with cancellation?
Sure. May I know your good name?
Sure, you can check my reservation on the name of Frank Thompson.
Please, hold on.
Sure.
Thanks for being patience, there is no reservation found on your name.
Ok, not an issue. Thanks for your assistance.
Thank you.