Hello.
Hello. How may I aid you today?
I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, I will help you in cancelling. Please, share me your good name to check your reservation status.
Thank you. Myself Dennis Hernandez.
Ok, please be on hold for a while.
Sure.
Sorry to say that, we have not found any reservation on your name in our records.
That's ok, no problem. Anyway thank you for checking out.
Thanks for opting us.