Hi.
Hello, how can I assist you?
I need to cancel my reservation as my get together program got cancelled. Can you help me?
I am here to help you with that. To check with the reservation status, can you please help me with your name?
I am Kevin Turner.
Thank you for sharing your name, Kevin Turner. Please allow me 2-3 minutes while I check with the reservation status.
Sure.
Kevin Turner, regret to inform that there is no active reservation found under your name to cancel.
Ok fine, thanks for your response.
Thank you for opting us.