Hello,.
Hello, how may I assist you?
I am Pamela Brown.
What can I do for you Pamela Brown?
I want to cancel my recent reservation due to some health issues, can you please help me with that?
Sure, let me check the data base and get back to you.
Ok.
There is no reservation found on your name.
Ok, no issues. Thanks for your service.
Thank you for choosing us.