Hello.
Hello, how may I help you?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, may I know your name please?
My name is Deborah Hall.
Please standby.
Ok, I will wait.
Thank you for your time, we did not find any active reservation in your name to cancel.
Anyway, thanks for the information.
Thank you for reaching us.Hope to serve you again.