Hi, I am Joseph Campbell.
Hello. How can I assist you?
Due to the sudden change in climate, my business conference got cancelled. So I want you to cancel my existing reservation.
Sure, I can help you in cancellation process. Please be on hold for a while.
Sure.
I have checked and there is no reservation found for the user in our booking list.
Ok, no issues. Thank you for your assistance.
You are most welcome and have a nice day.