Hello.
Hello. How can I assist you for the day?
I want to cancel my ticket reservation due to any issues happen in my office, can you help in that cancelling?
Ok, can you please tell me your name?
Yes, my name is Ryan Martin.
Ok, let me check for a while.
Sure.
Sorry to inform you Ryan Martin, no reservation was found by your name.
That's fine, thank you for your great service.
Thank you for choosing our airlines. Have a great day.