Hi. Donna Evans here.
Hello, how may I help you?
Can you cancel my flight ticket reservation? As my business trip is been postponed to some other dates.
Donna Evans, I am here to help you for this. Let me check your reservation status in our database.
Sure.
Sorry for inconvenience, no reservation is found with your credentials.
That is not a problem.
Thank you very much for contacting our agency.
Thank you.
You are welcome.