Hi.
Hello, how may I assist you today?
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
Sure, I am here to help you.
Thank you.
May I know your good name for checking previous reservation in our database?
Samantha Allen here.
Sorry to inform you that, there is no reservation found as per your name in our database.
That's ok, thank you for checking.
Thank you for reaching us with a query.