Hello.
Hello.
I am Emma Turner.
How may I assist you?
I need to cancel recent reservation due to postpone of my sister marriage.
Sure, we are here to help you from our agency.
Thank you.
Please give me a moment to check out your reservation status.
Sure.
Sorry Turner, there is no reservation found on your name in our records.
No problem, thank you for your information.
Thank you for reaching us.