Hi.
Hello. How can I aid you?
Due to bad weather conditions, can you help me to change my existing reservation?
May I know your name?
Sure, my name is Margaret Evans.
Can you please provide me your new airport codes?
Sure, my new airport codes are OAK and ORD.
Please send me your travelling dates?
Yes, my travelling dates will be 10/22 and 10/24.
I have searched a flight ticket with fare 100 and 1012 as flight number. Shall I proceed?
Yes, proceed with my booking.
Ok, your ticket has been booked.
Thank you.
Most welcome.