Hello,.
Hello, how can I be your helping hand today?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, I am here to help you to change it.
Thank you.
Can I have your good name please, to check with your previous reservation?
Myself, Benjamin Hill.
Thanks for providing your name, please wait for a while.
Ok.
Thanks for your time, there was no reservation found on your name to change it.
Ok, no issues. Thank you for your help.
Thank you for choosing our service.