Hello.
Hello, how may I serve you?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, may I know your name please?
My name is Patrick Wilson.
Wait a while.
Sure, take your time.
Thank you for being waiting, we do not found any active reservation in your name to make changes further.
That's ok, thank you for your information.
Thank you for opting us. Hope to serve you better next time.