Hello.
Hello. How may I guide you?
My name is Thomas Young.
Ok.
On my existing reservation date suddenly there are two meetings for me in other destination. Could you help me in cancelling my recent reservation?
Sure, please hold on for a moment.
Ok.
I am sorry to inform you that there are no reservations with your name.
Not an issue. Thank you for your support.
Thank you, have a nice day.