Hi, my name is Ronald Phillips.
Hello, how could I help you today?
I would like to go to adventurous trip with my college friends at Phoenix. Can you help me with reservation?
Sure, Let me know your departure date and source point?
Sure my departure date is on 02/19 and return on 02/21. And my arrival and departure codes are to PHX from CLT. And I am looking for a direct flight.
Just a moment, I will check the flight and get back to you.
Sure.
We are very sorry to notify you that there is no direct flight.
Ok, not a problem.
Thank you for reaching us.