Hi, I am Carolyn Carter.
Hello,. On what way, can I assist you now?
I need to cancel my recent reservation as I met with an accident and my leg got fracture and I am unable to travel. Can you help me?
Sure, I can help you in that.
Thank you.
Please wait, let me check your reservation status.
Ok.
Thanks for waiting. Sorry Carter, there is no active reservation found on your name to cancel it.
Ok, no issues. Thanks for the help.
Thanks for choosing us.