Hi.
Hello, how can I help you today?
Owing an emergence, I want to cancel my recent reservation. Can you help me with it?
Sure, please wait for a while.
Ok.
May I know your good name please?
My name is Ronald Roberts.
Thank you. We did not found any flight reservation on your given name.
Ok, no issues.
Thanks for choosing us.
Thanks for the help.
Thank you, have a good day.