Hello.
Hello, how can I assist you?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, I am here to aid you.
Thank you.
Ok, May I know your name to proceed further?
I have reserved it on the name of Janet Campbell.
Ok, please wait for a while.
Sure, take your time.
Thank you for waiting, There was no reservation found on your given name.
Oh! I think it was cancelled by my cousin. Anyway, thank you for the information.
Ok, Thank you for opting us.