Hello. I am Jessica Nelson.
Hello, how may I assist you?
Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. So can you please help me to change an existing reservation?
Sure, please wait a moment.
Sure.
We found a reservation, can you please share me your travel dates?
My travelling dates are from 06/26 to 06/28.
Could you please share me your airport codes?
My airport codes are from DTW to OAK.
There is no flight on your details.
That's not a problem. Thanks for your information.
Thank you.