Hello.
Hello, how can I serve you?
I am Melissa Gonzalez. Actually I have planned to go a cricket match due to heavy rains ,the match got cancelled. Could you please help me out with is?
Sure, please wait for a moment.
Ok.
Sorry to say, there is no reservation found on your name to cancel.
Ok, No problem. Thank you for your kind help.
Thank you for reaching us, have a good day.