Hello.
Hello. How may I help you today?
I want to cancel my recent reservation, as there is a heavy rainfall in New York. Can you please help me with this?
Sure, I am happy to help you with that. Please wait for a moment.
Sure.
May I know your name please?
I am Deborah Clark.
I am sorry to say that there is no reservation found under your name.
Ok, no problem.
Thank you for reaching us.
Thank you for your information.
Have a great day?