Hello.
Hello, how may I assist you today to make you happy?
I just want to cancel my recent reservation, due to some health issue. Can you help me with this?
Sure, we are euphoric to help you with cancellation. May I know your good name please?
Sure, I am Matthew Roberts.
Ok, Matthew Roberts. Please wait for while.
Sure.
Thanks for your time, there was no reservation found on your name.
Thank you for your service.
Thank you for reaching us.