Hi.
Hello, how may I help you?
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
Sure, I am willing to help you for this. May I know your name please?
Timothy Roberts.
Please wait for a while.
Ok.
Sorry for inconvenience, no reservation is found under your name to cancel.
That's Fine. Thank you.
Thank you very much for contacting our agency.