Hello.
Hello, how may I help you?
I want to cancel my recent reservation, due to some health issue. Can you help me?
Sure, I will help you with the flight ticket cancellation.
Thank you.
May I know your name please?
Sure, I am Charles Clark.
Thanks for waiting Charles. But I am sorry to say that there is no flight reservation on your name to cancel it.
Ok, not a problem. Thank you for information.
Thanks for contacting us.