Hello.
Hello, Please inform me what can I do for you now?
I want to change an existing reservation, so please help me in changing the reservation.
Sure, I can change your reservation right now. Before that I need to know your good name please?
My name is Michael Allen.
Ok, Please stay online, I will check the previous list and revert to you.
Ok.
We are sorry to say that, there is no active reservation found on your name.
Not an issue. Thank you.
Thanks for consulting us, wish you a great day.