Hi.
Hello. How can I help you?
I need to cancel my reservation due to sudden cancel of my schedule. Can you please help me with that?
Yes, I am here to help you. May I know your name please?
Thank you for considering my request. My name is Daniel Evans.
Ok, please stand by.
Sure.
Thank you for waiting, sorry no reservation found on your name.
Not a problem, thank you for the information.
Thank you for reaching us, have a nice day.