Hi.
Hello, how may I assist you today?
Owing to an emergency, my planned trip to Navajo adventure has been postponed. So I request you to change my existing reservation.
Sure, may I have your name please? Please wait for a minute, I will check the reservation list and get back to you.
Sure. My name is Jennifer Collins.
Ok. Thanks for your time, no reservation was found on your name.
Ok, no worries at all.
Thank you for choosing us.