Hello.
Hello, how can I aid you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, may I know your name?
My reservation was done under the name Melissa Brown.
Ok, please wait a minute.
Sure, take your time.
Sorry, there is no reservation found on your name to change.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.