Hi, I am Samuel White.
Hello, how may I aid you?
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
Sure,I am here to help you.
Thank you.
Please hold on a moment, I will check the records.
Ok.
Sorry to inform that, there are no reservation found on your given name.
No problem, thanks for the information.
Thanks for reaching us, have a nice day.