Hello.
Hello, how can I assist you now?
I am Virginia Miller. Can you please help me in cancelling my recent reservation, as my exam got cancelled.
Sure, I am ready to help you with that.
Thank you.
Please wait a moment to check your reservation status.
Ok.
Sorry Virginia Miller, no reservation has found under your name to cancel.
Ok, no issues. Thank you.
Thank you for choosing us, have a good day.