Hello.
Hello.
Ronald Thomas here.
How may I lend a hand to?
Due to sudden change in my planned location of journey, I would like to change my reservation. Can you please help me out with that?
Thomas, I am here to help you for this. Let me check your reservation status in our database.
Thank you, take your time.
Thomas sorry for inconvenience, no reservation is found on your name in our records.
Oh! I think the ticket was not reserved properly due to server issue. Anyway, thank you for the information.
Thank you Thomas for utilizing our agency.