Hi.
Hello, how can I assist you today?
Can you please help me in changing my reservation?
Sure, I am here to help you with that. May I know your name please?
I am Joshua Jackson.
Please wait for a while, let me check your previous reservation status.
Ok.
Thank you for waiting. There is no reservation found on your name in our database to change.
Ok, no problem. Thank you.
Thank you for reaching us, have a great day.