Hello.
Hello.
Sarah Lewis here.
Sarah Lewis, how can I guide you for the day?
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
 Sure, I will help you with that changing. Please hold for a moment, let me check  your previous reservation status.
Sure, take your own time.
Sorry to tell you that, there is no reservation found on your name in our database to change it.
That's ok, thank you for giving the information.
Sarah Lewis, thank you for choosing our agency. Have a great day.