Hello.
Hello, how can I assist you?
Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation. Can you please help me in that?
Sure, I am here to help you. To cancel your booking, may I know your name please?
I am Matthew Allen.
Ok, please wait for a while.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no worries. Thanks for your kind information.
Thank you for connecting with us, have a good day.