Hello.
Hello, how can I help you?
I want to cancel my recent reservation due to bad health issues. Can you help me with that?
Sure, I am here to aid you. May I know your name?
I am Stephen Campbell.
Ok, please wait for a moment.
Sure.
Thank you for your time, There was no reservation found on your given name.
Ok, no problem. Thank you.
Thank you for choosing us.