Hello, I am Paul Young.
Hello, how can I assist you?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, please wait a moment.
Sure.
Thanks for waiting, we found a reservation on your name. Shall I proceed for cancellation?
Please proceed to cancel.
Your reservation has been cancelled successfully.
Thank you for your kind service.
Thank you.