Hi.
Hello, how may I render you today?
Please change my existing reservation.
Sure, we are here to help you.
Thank you.
May I know your good name?
I have booked my ticket on 09/02 with my name Christine Thomas, now I would to like to change.
Ok, please wait for a moment.
Please check the reservation list. Sure, I will wait.
Thank you for waiting, there is no reservation found on your name in our database.
Ok. Thank you for the information.
Thank you for opting us.