Hello.
Hello, how may I aid you?
Owing to an emergency I had to request for this cancellation. Can you please help me to cancel my recent reservation?
Sure, please let me know your good name?
Emma Mitchell is my name.
Please wait for a moment.
Sure, I will wait.
Thanks for waiting, no reservation found with your name to cancel.
That's not a problem. Thanks for your information.
Thanks for contacting us.