Hi.
Hello. How can I assist you?
I want to cancel my flight reservation as I am sick, can you please help me?
Sure, I'm here to help you with that. Can you please provide me your good name?
Sure, my name is Paul Jackson.
Ok, please let me check your reservation status.
Sure.
Paul Jackson, I have searched your reservation status and I have cancelled it successfully.
Thank you very much.
Thank you for choosing us.