Hi.
Hello, how can I help you today?
Owing to an emergency I need to cancel my recent reservation. Can you help me in cancellation?
Sure, we are here to help you.
Thank you.
May I know your name further process?
I am Nancy Wright.
Ok, wait for some time I will check the reservations on your name and get back to you.
Ok.
Thanks for waiting there is no reservation found on your name.
Ok, not an issue. Thank you.
Thanks for approaching us.