Hello.
Hello, how may I support you?
I want to change my existing reservation, due to some personal problems. Can you help me?
Sure, I am glad to assist you.
Thank you.
May I know your name?
My name is Joseph Evans.
Sorry Joseph Evans. Based on your name we haven't found any flight reservation in airline database,.
That's fine, not an issue. Thank you for your valuable information.
Thanks for reaching us.