Hello,.
Hello. How can I help you?
Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me in this?
Sure, I am here to help you in cancelling.
Thank you.
May I know your name to check your reservation status?
I am John Clark.
Ok, please wait for a while. I will check with it and get back to you.
Ok.
Sorry to say that, we have not found any reservation on your name in our records.
Ok, no issues. Thank you.
Thank you for choosing us, have a good day.