Hi.
Hello, how may I serve you at this moment?
Can you please help me in cancelling my recent reservation?
Sure, we are here to help you.
Thank you.
May I know your name please?
Sure, My name is Stephen Wright.
Ok, please be on hold.
Sure.
Sorry, we could not find any reservation on your name.
Ok, No issues, thanks for the information.
Thank you for approaching us.