Hi.
Hello.
I am Sandra Rodriguez.
How can I assist you today?
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
Sure, I can help you with that. Please allow me a minute to check your reservation status.
Sure.
Sandra Rodriguez, I found your reservation details, can you please provide your source and destination airport codes?
My source point is ORD and DFW.
May I know your planned departure and return travel dates?
I would like to travel on 05/09 to return on 05/11.
Do you have any other specifications?
I need a connecting flight.
Ok, please wait for a while.
Sure.
Southwest airlines is providing a flight on that route with ticket fare of 200 and 1 connection, shall I proceed for booking?
Ok, proceed for booking.
I have successfully booked you a ticket in flight-1003, have a safe journey.
Thanks for your information.
Thank you for choosing us.