Hi, I am Helen Green.
Hello, how may I aid you?
Due to postponed of my semester exam, I want to change my existing reservation. Can you please help me with this?
Sure, I am happy to help you. Please wait for a moment, I will check the status and revert you.
Sure.
Thank you for your patience, There was no reservation found on your name.
That's Ok. Thanks for your assistance.
Thank you for contacting us.