Hi.
Hello, how can I help you out?
I  want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, we are mirthful to help you.
Thank you.
Can you please let me know your good name?
Sure, my name is Barbara Carter.
Ok, please wait for a while.
Sure, I will wait.
Thanks for waiting, we did not found any active reservation on your name to cancel.
Ok, no problem. Anyways, thank you for your service.
Thank you for opting us.