Hello.
Hello, how can I help you today?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Yes, I am willing to help you. Can I know your name to check the reservation list?
Jeffrey Collins.
Ok, please wait a minute I will get back to you.
Sure.
Thank you for waiting, sorry no reservation found on your name.
That's ok, thank you for checking.
Thank you for opting us, have a good day.