Hello.
Hello. How can I render you today?
I am not feeling well. So, can you please help me in cancelling my recent reservation?
Sure, I am here to help you.
Ok, thank you.
On whose name you have reserved the ticket formerly?
I am Dennis Scott. I have reserved my flight ticket with that name.
Sorry Dennis. There are no flights reserved on your given name formerly.
Ok, fine thank you for checking.
Welcome, thank you for choosing us. Have a great day.