Hello.
Hello. How may I guide you today?
Rachel Robinson here. I would like to change my recent reservation, can you help me with this?
I am happy to help you with that.
Thank you.
Can you please wait for a while.
Sure, take your own time.
I am sorry to say that there is no reservation found under your name.
That's fine, thanks for your information.
Thank you for your contacting us, have a great day.