Hello.
Hello. How can I help you?
I want to change my travel dates, due to some problems I am unable to travel those dates so can you please change my reservation?
Sure, wait a while.
Ok.
There is no reservation on your name in our database. May I know your name please?
Oh! May be I am not booked my ticket properly at that time. Sure, my name is Andrew Walker. Thank you for your information.
Thank you for opting us.