Hello, I am Frank Hall.
Hello, how could I help you?
Due to heavy snow fall I want to cancel my recent reservation. Can you help me in this?
Sure, we are here to help you. Please hold on a moment, let me check and revert to you.
Sure.
We are very sorry to notify you that there is no reservation found on your name.
It's ok, not an issue. Thank you for your information.
Thank you for your great information.