Hello, Joseph Lewis here.
Hello, Joseph. How can I help you today?
As I met with an accident, I will not be able to meet my client. Could you cancel my reservation?
That's sad to hear, I will help you with that. Please wait for a while.
Take your time.
Sorry Joseph, there is no reservation found on your name.
No problem.
Thank you for approaching us, have a nice day.
Thank you for assisting me.
You are welcome.