Hello.
Hello. How can I help you today?
I want to change my reservation, due to some problems I am unable to travel those dates, can you please change my reservation?
Yes, I can help you with that.
Thanks.
Can I know your name for checking reservation?
Sure, my name is Betty Edwards.
Give me a moment.
Ok.
Sorry to inform you that there is no reservation found on your name.
Oh! It's ok no problem. Thank you for your information.
Thank you for approaching us.