Hello.
Hello,. How may I help you?
Actually my Hockey Competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, I will help you.
Thank you.
May I know your name?
Sure, I am Michelle Evans.
Please be on hold.
Ok.
Sorry, no active reservation found in your name.
Ok, no problem. Thank you for your information.
Thank you for opting us.