Hello.
Hello,. How may I assist you today?
Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. Can you help me to change?
Sure, I will.
Thank you.
May I know that on which name your ticket has been reservation?
Sure, you can check my reservation on the name of Samantha Lee.
Please wait for a while.
Sure.
Sorry, there is no reservation on mentioned name.
That's Ok, thanks for your help.
Thank you.