Hello.
Hello. How can I help you today?
I need some help in my flight ticket cancellation, can you please help me with that one?
Sure, I am here to help you with that. May I know your name please?
Thank you and my name is Pamela Harris.
Please wait for a while, let me check your previous reservation status.
Sure, I can wait for your response.
Thank you for waiting.
It's alright.
There is no reservation found on your name in our database to cancel it.
Not an issue with that one, thank you for checking my reservation status.
Thank you for reaching us, have a great day.