Hello.
Hello. How may I assist you today?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, can you please mention you name for cancellation.
Ok, I have reserved it on the name of Kevin Parker.
Please wait a moment.
Sure.
Found your active reservation and successfully cancelled on your respected name.
That's great, thank you for your help.
Thank you for reaching our service.