Hello.
Hello, how can I help you at this moment?
Can you please help me in cancelling my recent reservation? As my health is not good.
Sure, I will help you with this. Can you please provide your name to check your reservation status?
Sure, my name is William Gonzalez.
William Gonzalez, there is no active reservation found under your name in our database.
That's ok, thank you for giving the information.
Thank you for contacting us.