Hello.
Hello, how can I aid you today?
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
Sure, I will help you with that. May I know your name please?
My name is Scott Martin.
Please wait for a moment, let me check your previous reservation status.
Sure, take your time.
Thank you for waiting, but I am sorry to tell you that, there is no active reservation found on your name in our database to cancel it.
Ok, no issues. Thank you for your information.
Thank you for reaching us. Have a great day.