Hello.
Hello. How may I assist you today?
Can you please cancel my reservation as my plan to go for a holiday trip got postponed?
Sure, I will help you.
Thank you.
I need your name to check for the previous reservation.
I am Patrick Jackson.
Hold on a while.
Sure.
Thank you for waiting. There is no reservation found on your name.
It's ok, thank you for your information.
Thank you.