Hello.
Hello, how may I guide you today?
Can you please help me with changing my travelling dates with my previous booking?
Sure, we are here to help you.
Thank you.
May I know your good name please?
My name is Richard Thompson.
Please wait a minute.
Ok, I will wait for your reply.
Sorry, there is no active reservation on your name to change.
Oh! That's very sad to know. Thank you for checking anyways.
Thank you for opting us.