Hello.
Hello, how may I serve you today?
I would like to change my reservation, due to some health issues. Can you please help me in that?
Sure, we are here to help you.
Thank you.
May I know your name please?
Patrick Hall here.
Ok, please be on hold for some time.
Sure, take your time.
Sorry, there is no reservation found on your name.
That's ok, no problem. Thank you for the information.
Thank you for choosing us.