Hi. Stephanie Carter on this side.
Hello, How can I support you on the day?
I want to change my holiday location in my previous booking, can you help me?
Sure, I will help you with that.
Ok, thanks.
Please wait, let me check your reservation status.
Take your own time.
Thanks for waiting.
No issues with waiting.
We did not find any reservation on your name to change it.
Oh! That's sad, thank you for checking anyways.
Sorry for the inconvenience, thanks for the approach.