Hello.
Hello. How can I assist you at this moment?
I am Margaret King. I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I will help you with that.
Thank you.
Please be hold on for a moment to check your reservation status. Yes, I have found your reservation and cancelled successfully.
That's ok, thank you for your help.
Thank you for choosing us, have a good day.