Hello.
Hello.
Myself Pamela Lopez.
Lopez, how can I aid you today?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, I am here to help you. Hold on for a moment. Let me check.
Thank you for accepting my request. Ok, I will wait for your response.
Sorry Lopez, there are no flights reserved on your name.
Ok, not an issue. Thank you for your information.
Welcome, thank you for choosing us. Have a great day.