Hello.
Hello. How can I assist you?
Actually I planned to go New York to meet my husband but now I want to cancel my ticket because my husband only coming to our hometown. Can you help me?
Sure, I will help you.
Thank you for accepting my request.
Can you please tell me your name?
My name is Jennifer Hill.
Sorry, no reservation found with your name to cancel in our records.
It's ok, I think my husband had already cancelled the ticket.
Thank you for choosing our agency. Have a nice day.