Hello.
Hello. How can I aid you?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, I am here to help you.
Thank you.
Please wait a moment.
Sure, take your time.
Can I have your name please?
My name is Debra Thomas.
Sorry Debra, I didn't find any reservation on your name.
That's ok, thank you for checking.
Thank you for reaching us.