Hello.
Hello, how may I aid you?
Due to some health issues, I want to change my reservation. Can you help me with that?
Sure, we are happy to help you.
Thank you.
To proceed further, we need your name.
Sure, Betty Jones here.
Ok, please wait for a while.
Sure.
Thank you for your time, we are sorry to inform you that there was no reservation found on your given name to change it.
Ok, thanks for the information.
Thank you for opting us.