Hello.
Hello, how can I guide you today?
Can you help me to cancel the reservation which I had done recently?
Sure, I will help you. May I know your good name?
Thank you for the positive response, my name is Kenneth Brown.
Please give me a minute.
Sure.
Thanks for being patient, there is no active reservation found on your name.
That' ok, thank you for assisting me.
Thank you for opting us.