Hello.
Hello, how may I guide you today?
Due to some personal problems, I would like to cancel my recent reservation. Please help me out.
Sure, we are here to help you.
Thank you.
May I know your good name please?
My name is Deborah Lee.
Please wait a minute.
Sure, take your time.
We found a reservation on your name and it has been cancelled successfully.
Thank you for your help.
Thank you for opting us.