Hello.
Hello.
I am David Hall.
How may I assist you now?
I would like to cancel my recent reservation, my business meeting has been cancelled due to heavy rainfall. Can you please help me out?
Sure, I will help you with that. Please be on hold to check your previous reservation status.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
Ok, no worried at all. Thank you.
Thank you for approaching us, have a great day.