Hello.
Hello. How may I serve you today?
I am Anna Robinson, due to the wrong destination places in my previous booking. I would like to change my recent reservation. Please, help me about it.
Sure, I will help you with that.
Thank you for considering my request.
Please wait for a moment.
Ok, sure.
I am sorry to say that there is no reservation found under your name.
Ok, it might be not booked correctly when I have done booking. Anyway thank you for the information.
Thank you for contacting us, have a great day.