Hello.
Hello, how may I assist you?
Myself Laura Robinson.
Yes, Robinson.
For some issues I want to change my reservation, can you please help me?
Sure, I will help you out. Please wait a moment.
Thanks.
Let me check the previous reservation on your name in our database.
Ok.
Sorry Robinson, there is no reservation found on your name in our reservation list.
It's ok. Thank you for the information.
Thank you for reaching us.