Hello.
Hello. How can I help you?
I want to cancel my recent reservation due to some health issue. Can you help me?
Sure, I am oblige to help you.
Thank you.
Please give me a moment.
Sure.
May I know your name for checking?
Yes, I am Carol Baker.
I have checked, there is no reservation found for the user name that you have provided us for checking.
Oh! that's fine, no problem. Thank you for your information.
You are most welcome and thank you for reaching us.