Hi.
Hello.
I am Frank Martinez.
How may I serve you now?
Owing to an emergency, my planned to Sky diving with friends has been cancelled.
Ok.
Can you help me out?
Sure, I am perky to help you.
Thank you.
Please hold on, I will check the previous reservation and let you know.
Sure, take your time.
Thanks for waiting. Sorry, there was no reservation with your name.
Not an issue. Thank you.
Thank you for opting us.