Hello.
Hello, May I know your good name, Please?
Yes, I am Karen Thomas.
How may I help you for the day?
As I am not Issued with a leave during journey time, so I want to change my existing reservation. Can you help me with it?
Sure. We are very sorry to inform you that, There is no reservation found on Karen Thomas.
Ok, thank you for the information.
Thank you, For making a inquiry with us regarding change reservation. Have a great day.