Hello.
Hello. How may I assist you today?
Due to Earthquake disaster happened in the place where I wanted to visit, I would like to change my reservation. Can you help me with that?
Sure, I will help you.
Thank you.
Can you please provide your name to check your previous reservation?
I am Katherine Perez.
We regret that, there is no reservation found with your name in our records.
Ok, no issues. Thanks for your kind assistance.
Thank you for reaching us, have a great day.