Hi. I am Jessica Adams.
Hello. Adams, how can I help you?
I had planned to go on a trip with my friends, but it was cancelled. I am looking for cancellation.
Ok.
Can you help me out?
Yes, I will help you.
Ok.
Please wait a while, I will check your existing reservation.
Sure, take your time.
Sorry Adams, there is no reservation found under your name.
That's ok. Anyways, thank you for your help.
It's my pleasure. Thanks a lot for reaching us. Have a great day Adams.