Hi.
Hello.
I am Raymond Thompson.
How may I best serve you today?
I want to change an existing reservation due to sudden change in my trip. Can you help me?
Sure, I will help you.
Thank you.
Please wait a moment, I will check the reservation list and get back to you.
Ok.
Raymond Thompson, we could not found any active reservation on your name.
No issue. Thank you.
Thank you so much for choosing us.