Hello.
Hello, how can I be your helping hand today?
Can you please help me to cancel my reservation?
Sure, I am here to help you.
Thank you.
On whose name, you wish to cancel the reservation?
My name is Jacob Lopez.
Ok, wait for a minute.
Sure.
Sorry to say that, no reservation was found on your name to cancel.
Ok, not a problem. Thank you.
Thank you for availing us.