Hello.
Hello.
Stephen Young here.
What service that you are expecting from our agency?
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, I am glad to help you with that.
Thanks.
Please wait a moment to check your previous reservation status.
Ok, I will wait.
We regret to inform you that, when I have checked your reservation there is no reservation showing on your name in our database.
Anyway, thanks for the information.
Thank you for using our services, have a great day.