Hello.
Hello, how can I help you today?
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Let me know your name to check your reservation?
I am David Williams.
Ok, pleas wait a moment.
Sure.
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No problem, thank you for the information.
Thank you for choosing us.