Hi, I am Rebecca Walker.
Hello, how may I assist you?
Due to heavy rainfall my Volleyball match got postponed, can you please cancel my reservation?
Sure, can you please wait for a while.
Ok.
We found a reservation on your name. Shall I proceed with cancelling?
Sure, please cancel my reservation.
Your reservation has been cancelled.
Thank you for cancelling my reservation.
Thank you for opting us, have a good day.