Hi.
Hello, how can I help you today?
I need to change my current reservation due to urgent meeting, can you help me with that?
Sure, I will help you with that. May I know your name?
I am Jennifer Williams.
Please wait for a while.
Sure.
Thanks for being patient, there is no active reservation found on your name to change.
That's ok. Thank you for your service.
Thank you for choosing us.