Hello.
Hello, how may I help you?
I want to cancel my recent reservation, due to some health issue. Can you help me?
Sure, I can help you.
Thank you.
Can I know your name please?
Yes, I am Rebecca Anderson here.
Rebecca, we have found your reservation and we had successfully cancelled it.
Thank you for your valuable help.
Do you want any other help from us?
No, thank you.
My pleasure.