Hello.
Hello, how can I assist you today?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, may I know your name please?
My name is Brandon Edwards.
Ok, please wait for a while.
Ok, I will wait for your information.
Sorry, there was no reservation found with your given name.
That's ok, thank you for checking.
Thank you for opting us.