Hi.
Hello,. On what way, can I support you now?
Owing an emergency, I want to cancel my recent reservation. Can you help me in this?
Sure, I would be happy to help you.
Thank you.
Please mention your name, to check your reservation status in our database?
I am Nicole Thomas.
Ok, please wait for a couple of minutes.
Sure.
Thanks for your time.
My pleasure.
Sorry Nicole Jones, we did not find any active reservation on your name to change it.
It's ok, not an issue. Thank you.
Thanks for approaching us.