Hello.
Hello.
I am Samantha Miller.
Samantha Miller, how can I aid you today?
I want to change my existing reservation due to heavy rainfall, can you please help me with that?
Sure, I am here to help you. Hold on for a moment. Let me check.
Sure.
Sorry Samantha Miller, there are no flights reserved on your given name formerly.
Not an issue, thank you for your help.
Welcome, thank you for choosing us. Have a great day.