Hi.
Hello, how may I be of your help?
I want to cancel my recent reservation as my seminar got cancelled, can you help me?
Sure, may I know your name to check the reservation list and revert you.
My name is Donna Roberts.
Ok, please wait.
Ok.
We found a reservation by your name. Shall I proceed to cancel it?
Yes, please proceed.
Your request for cancellation has been processed. The refund amount will be initiated with 2 to 3 working hours.
Ok, thank you for your help.
Thank you for choosing us.