Hello.
Hello, do you need any help from us?
Can you please help me in cancelling my recent reservation?
Sure, could I have your name please?
Myself Ruth Nelson.
Ok, please allow me a moment.
Sure.
Sorry, there is no reservation with your name in our portal to cancel further.
Not a big deal, anyhow thank you very much for checking the reservation status.
You are welcome, have a great day.