Hello.
Hello, how can I help you?
I want to change my reservation due to sudden change in my trip. Can you assist me?
Sure, I am here to assist you.
Thank you.
May I know your name please?
Brian Mitchell.
Ok, please wait a minute.
Sure.
Thank you for your time, sorry no reservation found on your name.
No problem, thank you for searching.
Thank you for reaching us, have a nice day.