Hello.
Hello. How can I help you today?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
Sure, I will help you, can I know your good name for to change your reservation?
Kathleen Garcia here.
Please wait for a while.
Ok.
Sorry to inform you that there is no active reservation on your given name.
No problem, Thanks for the information.
Thank you for reaching us.