Hello.
Hello, how may I help you today?
My name is Ashley Clark. I want to cancel my recent reservation, due to heavy floods at my destination. Can you aid me for that?
Sure, please wait for a while.
Sure.
Thanks for your patience, we found a reservation on your given name. Shall I cancel it?
You can proceed to cancel.
Ok, your reservation has been cancelled.
Thank you.
Thanks for choosing us.