Hello. I'm Frank Davis.
Hello, how may I assist you?
My scheduled examination dates has been postponed. So, I would like to change my reservation which is under my name. Can you please help me with that?
Sure, I will help you with the change of flight reservation.
Thank you.
Thanks for waiting. But I am sorry to say that there is no reservation on your name.
Ok, no issues. Thank you for checking.
Thank you.