Hello.
Hello, how can I assist you?
I am Karen Miller. I would like to change my existing reservation, due to sudden demise of my grand father. Can you please help me?
Sure, we are here to help you.
Thank you.
Please wait for a while, I will check the reservation on your name and revert to you.
Sure, I will wait for your response.
Thank you for your patience, There was no reservation found on your name.
That's ok, thank you for checking.
Thank you for availing us.