Hi. I am Stephanie Wright.
Hello, How can I respond to your request?
Can you help me to cancel my reservation?
Sure, I can help you in that.
Thank you.
Please allow me a moment to check for the previous reservation in our data base.
Sure, take your time.
We are sorry to inform you that, there is no active reservation found on your name.
No issues, thank you for your time.
Thanks for consulting us. have a nice day.