Hello.
Hello. How can I aid you?
I would like to amend my reservation due to some issues, can you help me out?
Sure, may I know the name to check for the previous reservation status?
Thank you for considering my concern and please check the reservation status on Jacob Lopez.
Please be on hold, I will get back to you in a minute.
Sure, take your own time.
Thank you for waiting. Here, there is no active reservation have been found to amend it.
That's ok, not an issue. Thank you for your information.
Thank you for reaching us with a query.