Hello.
Hello, how may I guide you?
Myself Karen Parker.
Ok.
I just want cancel my recent reservation due to some health issues, can you please help me in cancelling the reservation?
Sure, please hold on for a moment, let me check.
Ok, take your time.
I am sorry, there are no reservations with your name.
It's ok no problem, may be my friend has been cancelled the reservation.
Thank you, have a good day.