Hello.
Hello, how can I be your helping hand today?
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
Sure, I am glad to help you.
Thank you.
May I know your name please?
Cynthia Martin here.
Ok, please wait for a few minutes.
Sure.
Sorry to say that, no reservation was found on your name to cancel.
No problem, Thanks for the information.
Thank you for choosing us.