Hello.
Hello. How may I assist you?
I am Richard Mitchell.
Welcome to flight booking agency Richard Mitchell.
I want to cancel my reservation for sudden surprisingly my brother came his work place, so help in that ?
Sure, let me check your status of previous reservation to cancel it.
Ok, take your own time.
Actually, I am unable to find out reservation with your name.
Oh that 's ok.
Ok, thank you for approaching us.
Thank you for helping me.
It's my pleasure.