Hi.
Hello, how may I help you today?
I want to cancel my recent reservation. Due to heavy rains my auditions were cancelled. Can you please help me with that?
Sure, could you please provide your name to proceed further?
Yes, I am Joseph Roberts.
Sure, let me check and revert to you. Sorry, unfortunately no reservation has found on your name.
Ok. No issue. Thanks for your response.
Most welcome, thanks for your interest.