Hello.
Hello, how may I assist you?
I want to change my reservation as my trip dates got changed, can you please help me in changing?
Sure, may I know your good name?
I am Dorothy Young.
We found a reservation on your name, can you please share me your travelling details?
My travel dates are from 01/20 to 01/22. My airport codes are from NC-CLT to CA-OAK.
Please wait a moment.
Ok.
We found a flight on your details with airline UA , flight number 1014. Shall I book this ticket?
You can proceed.
Your ticket has been booked.
Thank you for your great service.
Thank you so much for choosing us.