Hello.
Hello, how may I address you today?
Due to heavy rains my cricket match has been postponed. Can you please cancel my recent reservation?
Sure, to cancel your reservation, I need to know your name.
My name is Emily Allen.
Ok, please wait for a moment.
Sure.
Thanks for waiting, no reservation found with your name to cancel the reservation.
Ok, it's not a problem. Thanks for your information.
Thanks for approaching us.