Hello.
Hello. How may I aid you at this time?
Previously, I have reserved my ticket to Dallas, my leaves has been cancelled now. I would like to cancel my recent reservation. Can you please help me with this?
Sure, I am happy to help you. May I know you name for checking in our data base?
My previous reservation has done with my name Elizabeth Williams.
Sorry Williams, there is no ticket found on the name that you have provided to cancel it.
Ok, not an issue. May be something went wrong during my previous reservation.
Thank you for your valuable time in approaching us.
Thank you for providing information.
Welcome.