Hello, I am Jessica Martin.
Hello, how may I best support you now?
I want to cancel my reservation due to a sudden change of my plan to visit my hometown. Can you help me with the cancellation?
Sure, I am here to help you. Please wait a moment.
Sure.
Sorry there is no reservation found on your name.
Ok, no problem. Thank you for your response.
Thanks for contacting us. Have a nice day.