Hello.
Hello, how may I serve you today?
I want to cancel my recent reservation due to heavy rain, can you please help me with this?
Sure, I am glad to help you.
Thank you.
Can you please share your good name with us to check in the reservation list?
My name is Debra Nelson.
Please be on hold. I will check and revert you.
Ok.
Thanks for your time, there is no reservation found on your name in our database to cancel it.
No problem, thanks for your information.
Thank you for reaching us.