Hello.
Hello, how may I assist you?
Actually, I would like to cancel my recently done reservation due to some health issues, can you please help me in this intent?
Sure, I am glad to help you. Could you please provide your name to check your reservation status?
Sure, my name is Justin Walker.
Ok, please wait a moment I will check your complete reservation details and proceed further.
Sure, I will wait.
Sorry to say, there is no reservation found under your name in my database.
That's fine, not an issue.
Thank you for choosing us, have a nice day.