Hi.
Hello, how may I serve you?
As I made a wrong reservation earlier, now I want to change this reservation. Will you help me in changing the reservation with the name of Frank Edwards?
Sure, I will help you with that.
Ok.
Please wait for a moment. Thanks for waiting, sorry there is no reservation found on your name.
No, problem. Thank you for your quick response.
Thank you for reaching us, have a nice day ahead.