Hello.
Hello. How may I aid you today?
Due to my ill health, I would like to cancel my recent reservation. Can you help me with this?
Sure, I will help you with cancelling, please hold on for a moment to check your reservation status. May I know your name please?
Thank you. My previous reservation has done with my name Jerry Garcia.
Jerry, there is no any active reservation with your name in my database.
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me. Thank you for providing information.
Thank you for reaching us.