Hello.
Hello, how can I aid you?
Due to floods at my home town, I need to cancel my reservation. Can you help me in cancelling?
Sure, we will help you. Please help me with your name to check your details.
Donna Campbell is my name.
Just give me a time, I will check and revert back to you.
Ok.
Thank you waiting, there is no reservation exist on your name to cancel.
No issues, thanks for your information.
Thank you for opting us.