Hello.
Hello. How may I assist you at this moment?
I am Catherine Martin.
Nice meeting you Martin.
Owing an emergency, I want to cancel my recent reservation. Can you please help me?
Sure, I am oblige to help you.
Thank you.
Please wait a moment to check your previous reservation.
Ok, take your time.
We regret that, there is no reservation found with your name in our records.
That's ok, thank you for your information.
Thank you for approaching us, have a great day.