Hello.
Hello, how can I be of your assistance today?
I made a reservation earlier to attend a festival due to some problems it has been got postponed.
Ok.
Can you help me cancellation?
Sure, we will help you.
Thank you.
Please provide me your name so that I can check your details in our reservation list.
I am John Edwards.
Ok, please wait a moment.
Sure.
Unfortunately, there is no reservation found on your name to proceed further.
Ok, no issues at all. Thank you for your information.
Thank you for reaching our service.