Hello.
Hello, how may I render you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, may I know your name to check the reservation status?
My reservation was done under the name Virginia Taylor.
Ok, please wait for a while.
Sure, take your time.
Sorry, there is no reservation found on your name.
That's ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.