Hello.
Hello, how may I aid you?
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
Sure, I am here to help you out.
Thank you.
Please can you provide me your name to check the previous reservation details on your name.
Sure, my name is James Lee.
Please wait a moment.
Sure.
Sorry Lee, there is no reservation on your name.
Ok, no issue. Thank you for your information.
Thank you for reaching us.