Hello.
Hello. How can I help you today?
I just want to cancel my previous reservation because I am unable to catch the flight on the departing date. Can you please help me to cancel the ticket?
Sure, I'll help you in cancellation.
I am happy for your quick response.
Please let me know your name to check the reservation list.
Sure, my name is Timothy Johnson.
Thank you for sharing your name, please wait a moment.
It's alright.
Thank you for waiting, Sorry there is no active reservation have been found under your name in our database to cancel it.
It's ok, not a problem with that. Anyways thank you for providing the information.
Thank you for choosing us.