Hello, I am Ashley Lewis.
Hello, how may I assist you?
Due to some health issues I want to cancel my recent reservation, can you please help me to book a flight ticket?
Sure, we are here to help you. Please wait a while I will check and revert to you.
Ok.
Sorry, I found no reservation in your given name.
Ok, no issues. Thanks for your information.
Thank you for approaching us regarding your flight ticket cancellation.