Hi. I am Gary Collins.
Hello, how can I be your guidance for today Collins?
I need to cancel my reservation, can you help me out please?
Sure, I will help you in cancellation of your reservation.
Thank you.
Please be on hold for sometime, I will check the existing reservation under your name so that I can cancel your reservation.
That's ok, no problem. Thank you for your help.
I have found your reservation under your name to cancel and I have cancelled it as per your request. Thanks for choosing us Gary. Hope you have a nice day.