Hello.
Hello, how may I aid you?
I would like to cancel my recent reservation, can you help me in that?
Sure, may I know your name please?
Sure, myself Raymond Adams.
Wait a while, kindly.
Sure, I will wait for your response.
 Sorry, there is no reservation found for the user name in our back end to cancel it.
That's ok, no problem. Thank you for the information.
Thank you for reaching us.