Hello.
Hello, how can I guide you today?
I want to attend my friend's marriage for that I reserved the ticket, but right now I am going by with other friends. So that I want change my reservation, can you help me to change my ticket?
Please tell me your name?
I am Michael Perez.
Please wait for a moment.
Sure.
Sorry, no reservation found under your name.
That's ok.
Thank you for contacting us.