Hello.
Hello, how may I oblige you today?
Can you please cancel my reservation, due to an emergency?
Sure, I will help you with that.
Thank you.
May I know your good name?
My name is Larry Phillips.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, not an issue. Thank you.
Thank you for choosing us.