Hi.
Hello, how can I serve you?
I am planning to change my reservation, can you help me in that?
Yes, I can help you with it. Can you please share your name to check reservation details?
Ok. I am Melissa Martin.
Please wait, I will check your reservation and revert back to you shortly.
Ok.
We didn't find any reservation on your name.
That's ok, thank you.
Thank you for reaching us.