Hello.
Hello. How can I assist you at this moment?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I will assist you with that. May I know your name for further process?
My reservation was done under the name Melissa Taylor.
Ok, please wait a moment, I will check your previous reservation status.
Sure, take your time.
There is no previous reservation available under your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.