Hello.
Hello. How may I help you?
I am Joshua Wright.
Nice to meet you, Joshua. what can I do for you?
Can you please change my reservation as the baby shower program which I want to attend got postponed?
Ok, please wait a minute. I will check your previous reservation.
Sure.
Sorry Joshua, there is no active reservation found under your name in our records.
Ok, no problem. Thank you.
Most welcome.