Hello,.
Hello, how may I assist you today?
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
Sure, I am here to help you with that.
Thank you.
May I know your good name for checking your previous reservation in our database?
Myself Nicholas Rodriguez.
Please wait for a moment.
Ok.
Sorry to inform you that, there is no flight found as per your name in our database.
Ok, no issues. Thank you for your service.
Thank you for reaching us with a query.