Hi.
Hello, how may I assist you?
I am George Carter.
Glad to meet you George.
I want to cancel my reservation, due to my health issue. Can you help me out?
Sure, I am here to help you.
Thank you.
Hold on for a moment.
Sure.
Let me check in our database.
Ok.
Sorry Carter, there are no flight tickets reserved on your name.
Not an issue. Thank you for your assistance.
Thank you for choosing us, have a good day.