Hello,.
Hello, how may I assist you?
Please cancel my recent reservation owing to an emergency.
Sure, I will help you. May I know your name?
I am Nicholas Garcia.
Garcia, please wait for a while. I will check your reservation status and get back to you.
Ok.
I found your reservation, shall I cancel it?
Please cancel.
Garcia, I have cancelled your reservation successfully.
Thanks.
You are welcome and have a nice day.