Hi, I am Amy Johnson.
Hello. How may I aid you today?
Owing an emergence, I want to change my recent reservation. Can you please help me with it?
Sure, I'll help you in changing an existing reservation.
Thank you.
Please wait a moment I will check the reservation status.
Ok.
Thank you for waiting, I am sorry to say that, there is no active reservation found with your name in our database to change it.
No problem, thanks for the help.
Thank you for approaching us.