Hi.
Hello. How may I assist you?
I need to cancel my reservation as my project got ramp down. Will you please help me in cancelling the reservation made by the name Robert Campbell?
Sure, I am here to help you out.
Than you.
On whose name I want to cancel the ticket?
I am Robert Campbell.
Wait a moment please.
Sure.
Robert Campbell, we regret to inform you that there is no reservation found on your name in our records.
Ok fine, thanks for your response.
Thank you for choosing us.