Hi.
Hello. How can I assist you at this moment?
Can you please help me in changing my reservation?
Sure, I am here to help you with that. May I know your name please?
I am Samuel Martin.
Please wait for a while.
Ok.
Thank you for waiting.
My pleasure.
There is no active reservation found on your name in our database to change.
Ok, no problem. Thank you.
Thank you for reaching us, have a great day.