Hello.
Hello, how may I help you?
I am Laura Hall from Detroit. I want to go to Oakland next week, can you please book a flight ticket from DTW to OAK?
May I know your travelling dates please?
Thank you, I want to take off on 04/18 and book my return ticket also on 04/20.
 There is a flight available for you in JetBlue airline with 1 connection. Shall I proceed with the booking?
Please confirm this flight ticket for me.
Ok, your ticket is booked.
Thank you for your help.
Most welcome.