Hello.
Hello, how can I assist you now?
I want to cancel my recent reservation, can you please help me?
Sure, I am happy to help you with that. Can I have your good name please to check your reservation status?
Myself Christine Thomas.
Ok, please wait  a moment.
Sure.
Sorry Christine Thomas, no reservation has found under your name to cancel.
No issue, any way thank you for checking.
Thank you for choosing us, have a good day.