Hello.
Hello, how can I assist you?
I am not feeling well to travel so, can you please cancel my recent reservation?
Sure, please wait a moment. To proceed further, may I know your name?
Ok, my name is Brenda Brown.
Thank you, please wait a moment.
OK.
Sorry, there was no reservation found on your name.
Ok, not a big problem. Thanks for your response.
Thank you for choosing us.