Hello.
Hello.
I am Sarah Campbell. I am planning to change an existing reservation, due to some work. Can you please change my reservation?
Yes, I am here to assist you with the flight reservation.
Thank you.
Please wait a moment I will check.
Sure, I will wait for your reply.
Thank you for waiting, there is no reservation been found on your name in our records.
That's fine.
Thank you for choosing our agency.