Hi.
Hello, how may I aid you?
I would like to change my existing reservation, can you please help me?
Sure, may I know your name please?
Sure, my name is Pamela Harris.
We found a reservation in your name. Can I  have your airport codes?
Sure, my travelling airport codes are LAS and ATL.
Help me with the trip dates?
My planned travelling dates are Jan, 05 and 07 respectively.
Do you have any preferences?
Yes, I would like to travel at evening.
 We found an airline: Southwest, flight number: 1025 and price is 600 with direct connection which departs and return in the evening. Shall I proceed to book?
If flight has to be with single connection then you can proceed for booking.
Your flight ticket has been booked.
Thank you for your service.
Thank you for reaching us.