Hello.
Hello. How may I aid you?
I want to change my existing reservation, because my college annual day is postponed. Can you help me?
Sure, may I know your name please?
Ok, my name is Patrick Clark.
Please wait a while.
Ok.
Sorry, there is no active reservation on your name in our database.
Ok, no problem. Anyway's thank you for your information.
Thank you for approaching us.