Hello.
Hello, how may I support you at this moment?
I want to cancel my reservation, can you please assist me?
Sure, I am here to help you with cancellation.
Thank you.
May I know your good name please?
My name is Deborah Edwards.
Thanks for providing your name, please standby.
Sure.
Thanks for waiting, there was no reservation found on your name to cancel it.
Ok, not a problem. Thank you for checking my reservation status.
Thank you for reaching our service.