Hello.
Hello. How may I help you?
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you please check the reservation by this name Matthew Smith?
Ok, I will help you in changing that.
Thank you.
Give me a minute.
Sure.
I am sorry, I did not find any reservation on your name.
Ok, not an issue. Thank you for your information.
Thank you for approaching us.