Hi.
Hello, how may I help you today?
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please help me out?
Sure, we are glad to help you with cancellation.
Thank you.
Let me know your name to cancel it.
I am Carol Perez.
Thanks for providing your name. Please wait for a while, I will check the present status of your reservation and revert to you.
Ok.
Thanks for waiting, there was no reservation found on your name.
Ok, no problem. Thank you.
Thank you for connecting with us.