Hello.
Hello, how can I help you?
I want to cancel my recent reservation due heavy rain fall and flood in my area, can you please help?
Sure, I am here to help you.
Thank you.
May I know your name please?
Sure, my name is Christopher Moore.
Ok, please wait. Thank you for waiting, sorry we didn't find any reservation on your name.
It's ok, thank you for your information.
Thank you for opting us, have a nice day.