Hello.
Hello, how may I guide you? Welcome to our booking agency.
I would like to cancel my recent reservation, could you please help me out?
Sure, may I know your name please for further process?
My name is Larry Phillips.
Ok, please wait for a mean while.
Sure.
Sorry, there is no reservation found on your name to cancel your reservation.
Ok, no problem, thank you for your information.
You are welcome.