Hello.
Hello, what can I do for you today?
Can you please assist me with cancellation, due to sudden rainfall at my destination?
Definitely, I will help you out.
Thank you.
On whose name, you have made the reservation earlier?
Please check my reservation on the name of Jason Rodriguez.
Ok, please wait for a moment.
Sure.
Thank you for waiting, no reservation was found on your name to cancel.
Ok, no problem. Thanks for your service.
Thank you for choosing us.