Hello.
Hello, how may I assist you?
I need you to cancel my recent booking, please help me.
Sure, we are here to help you. May I know your name please?
My name is Alexander Gonzalez.
Please wait for a while.
Sure, I will wait.
Thanks for your time, there is  no active reservation found in your name.
That's ok. Thanks for you time.
Thank you for reaching us.