Hello.
Hello. How may I help you?
Due to postpone of my client meeting, I want to change my existing reservation. Can you please help me with this?
Sure, I will help you. Can you please tell me your name?
Sure, I am Pamela Davis.
Ok, please wait a minute.
Sure.
Sorry, there is no active reservation found under your name in our records.
Ok, Thank you for your help.
Most welcome.