Hello.
Hello, how may I assist you today?
I booked a flight ticket for vacation, but due to heavy snow at my destination the roads are closed. So I want to cancel my ticket.
Sure, could you please provide your name to proceed further?
My name is Alexander Baker.
Ok, thanks for providing details. Please hold a moment, let me check your reservation with us and let you know.
Sure.
Thanks for your valuable time, sorry, unfortunately no reservation found in our database with provided name.
Ok, thank you for the information.
Thanks for connecting with us, have a great day ahead.