Hello.
Hello. What service do you expect from us?
I want to cancel my recent reservation, due to some health issue. Can you help me?
Sure, I am happy to help you. Can I know your name please?
Thank you. My name is Sharon Martin.
Ok, please give me a minute.
Ok, take your own time.
Sorry, there is no reservation found with your name in our database to cancel.
That's fine, no problem. Thank you for your help.
You are welcome. Thank you for choosing us.