Hello.
Hello, how may I aid you?
Can you please assist me with cancelling my recent reservation? I need to attend a office meeting on the same day of my trip.
Sure, may I know your name please?
Thank you for your positive response, my name is Kathleen Scott.
Please be on hold.
Ok, I will be waiting for your response.
Thank you for your time, we found a reservation in your name and it has been cancelled as per your request.
That's great to know, thank you for helping me out with cancelling my reservation.
Thank you for reaching us.