Hi.
Hello, how can I assist you?
I am Betty Campbell, want to cancel my ticket, because my board meeting with clients got cancelled.
Sure, I am glad to help you.
Ok.
Give me a moment to check your details and I will let you know the status.
Sure.
Thank you for waiting, there is no active reservation found under your name to cancel.
Ok. Thanks for sharing the status of reservation.
Thank you for reaching us.