Hi.
Hello. How can I help you today?
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Sure, I will help you with that. Just give a moment.
Sure, I will wait.
Can I know your name please.
Sure, my name is Betty Thompson.
Sorry, no reservation is found on your name in our database.
Ok, that's fine.
Thank you for reaching us.