Hi.
Hello, how can I provide assistance to you?
I am Dorothy Adams.
Ok.
I want your help to cancel my ticket due to sudden change of our plan, can you please do it?
Sure, I will help you. Please wait for a while.
Ok.
Thanks for being on hold. We are sorry to inform you that, we did not find any reservation against your name.
No issue, thank you for your information.
Thank you reaching us, have a good day.