Hello, I am Samuel White.
Hello. How can I provide assistance to you?
Please book me a flight ticket from OAK to AUS to meet my grand parents.
 Sure, we are here to make your journey comfort. Can you please share your journey dates that you prefer to travel?
I would start on 10/06 and return on 10/08.
Do you require any stopovers in your journey?
Yes, I need a break.
Please wait for a couple of minutes, I will check the availability of flights and revert you.
Ok.
 Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
It's Ok, thanks for your assistance.
Thank you for remaining so positive.