Hello, I am Jason Smith.
Hello. How may I help you today?
I intend to cancel my reservation due to sudden change in my plan. Can you help me with the cancellation?
Sure, wait a moment I will check and revert to you.
Ok.
Thanks for waiting. We hardly tried to find your reservation but, no reservation has been found with your name.
That's fine, thank you for the response.
Thank you for reaching us with a query.