Hello.
Hello, how may I aid you?
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
Yes, I will help you.
Thank you.
Please, provide your name for checking the reservation status under your name.
Sure, myself Jason Wright.
Sorry Wright, there is no reservations under your name.
Oh! It might be cancelled already.
Yes.
Anyway, thank you for your time.
It's ok. Thank you for reaching out here.