Hello.
Hello. How can I assist you today?
I am Linda Evans. Due to some problems I am unable to travel in flight so can you please cancel my flight ticket?
Sure, please allow me a moment to check for the previous reservation.
Ok, thank you for your positive response.
Linda, there is no reservation found under your name.
Ok, I think my previous reservation has not been booked properly at that time. Thank you for your service.
You are welcome.