Hello.
Hello. How may I assist you?
I want to change my existing reservation. Could you help me with that?
Sure, I am here to help you out. May I know your name please?
Thank you. Gary Perez here.
Wait a moment please.
Ok.
Gary Perez, we regret to inform you that there is no reservation found on your name in our records.
That's ok, no problem. Thank you.
Thank you for choosing us.