Hi. Myself Pamela Smith.
Hello, how can I help you now?
My Grand Canyon Adventure got cancelled, so I want to cancel my reservation. Can you help me with that?
Sure, I am here to help you.
Ok.
Please wait a moment.
Sure, take your time.
Sorry there is no reservation found on your name.
No issue, thank you for your time.
Thanks for connecting us, wish you a good day.