Hello.
Hello.
My name is Emma Gonzalez.
How may I help you?
Due to heavy rainfall, I could not travel. Can you please change my existing reservation?
Sure, I am happy to help you. Wait for a minute.
Ok, take your time.
Sorry for the inconvenience, there is no reservation found on your name.
Its ok, no issues. Thank you for the information.
Thank you for reaching us.