Hello.
Hello. How can I assist you at this moment?
I need to cancel my reservation, can you help me out?
Sure, I am here to help you with that.
Thank you.
Can I have the name on which ticket has reserved earlier?
Myself Paul Hill.
Please wait a moment and I will check the reservation status.
Ok.
Sorry Hill, no reservation has found under your name to cancel.
That's ok, no problem. Thank you for your help.
Most welcome. Thank you for choosing us, have a good day.