Hello.
Hello, how may I aid you?
I have some personal matters that need fixing so I need to cancel my resent reservation. Can you please help me in that cancellation?
Sure, I am here to help you. May I know your name to check the reservation status?
I am Barbara Martin.
Just wait a moment.
Sure.
Thanks for your time. There was no reservation found with your given name.
That's not a problem.
Thank you for opting our service.
Thanks for your information.
Have a good day.