Hello.
Hello, how can I aid you?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I am happy to help you. Please help me with your good name.
Thank you for your response, my name is Susan Adams.
Sorry, we did not find any active reservation on your name in our records.
Oh! It's ok, no problem. Thank you for your information.
Thank you for opting us.