Hello.
Hello, may I know your good name please?
Actually I have planned to attend for a client meeting but due to some technical issues the meeting got postponed. Please change my ticket on the name of Sharon Nelson.
Ok, please standby. I will revert to you.
Sure.
We hardly tried to find your reservation. But, we do not found any reservation with your specified name.
Ok, not an issue.
Thanks for choosing us.