Hello.
Hello. How can I help you at this moment?
Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Could you please help me?
Sure, I will help you with that. Could you please mention your name for further process?
I am Daniel Miller.
Ok, please wait a moment.
Sure.
There is no previous reservation available under your name.
No problem, thank you for the information.
Thank you for reaching us.