Hello.
Hello.
I am Emily Carter.
How can I assist you?
I need to change my existing reservation, as my exam got postponed.
Ok.
Please help me in changing?
Sure, I will help you. Please, wait for a while.
Ok.
Thanks for being patience. Sorry to inform you that, there is no reservation found on your name.
Ok, no issues. Thank you for your service.
Thank you for reaching us, have a great day.