Hello.
Hello. How can I assist you?
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
Sure, can I know your name for cancelling reservation?
The reservation has done on Debra Robinson name.
Sorry, there is no reservation available in my database regarding your name.
That's alright, thanks for searching and quick help.
You are welcome. Thank you for choosing us.