Hi.
Hello, how best I serve you today?
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it, can you help me with that?
Sure, may I have you name please?
Reservation was made on the name Benjamin Miller.
Ok, please hold on a moment.
Ok.
Thanks for your time, no reservation was found on the name of Benjamin Miller in the database.
No problem, thank you for the information.
Thank you for availing us.