Hi.
Hello, how can I guide you for today?
Owing to an emergency, my meeting with client got postponed, so I want you to change my existing reservation.
I will help you with that. May I know your name?
Sure, Katherine Williams here.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
Ok, no worries at all. Thank you for your assistance.
Thank you for contacting us, have a nice day.