Hello.
Hello. How may I help you?
I want to change my reservation as my meeting with company share holders at Washington office got postponed. Can you help me with that?
Sure, may I know your name?
My name is Michael Campbell.
Thank you for providing us your name. Please wait, I will check your reservation status and let you know.
Ok.
Sorry, I have not found any reservation under your name in our database.
Ok, thank you for the information.
You are welcome and thank you for choosing us.