Hello.
Hello, how can I guide you for today?
As, I am unable to reach MSP are per the schedule. I need you to make few changes in my journey. Please help me.
I will help you with that.
 Thank you.
May I know your name?
My name is Angela Young.
Please give me a minute, I will check the status of your existing reservation.
No hurry, no worry. Take your time.
Sorry, there is no reservation found under your name in our database.
Oh! That's ok. Thank you.
Thank you for contacting us, have a nice day.