Hi.
Hello, how can I assist you today?
I want to change my existing reservation which is done recently due to some problems, can you please help me?
Sure, may I know your name please?
Sure, my name is Brenda King.
Ok, please wait for a while.
Sure, I will wait.
Sorry, there was no reservation found with your given name.
Ok, that's fine. Anyways, thank you for your service.
Thank you.