Hi.
Hello. How can I assist you today?
I want to cancel my reservation, can you help me with that?
Ok, please can I know your name to proceed?
Sure, Ronald Garcia here.
Ok, please let me see for the reservation state.
Sure.
Ok, thank you for waiting. Sorry as per the records of reservation there is no flight ticket found on your name to proceed.
Ok, thank you.
Ok, thank you for choosing our agency.