Hello.
Hello, how can I help you?
I am Benjamin Lee.
Nice to meet you Benjamin.
Can you help me to cancel my recent reservation because of some personal work?
Sure, please wait for a while.
Ok, I will wait for your response. Thank you for assisting me.
Sorry Benjamin, I have searched the database with your name. There are no reservations showing on your name.
That's ok, thank you for providing me the information.
My pleasure.