Hello.
Hello. How could I help you today?
I am Carolyn Campbell.
Nice meeting you Campbell.
Due to some health problems I want to cancel my reservation can you help me?
Sure, I am happy to help you, please wait a moment. Carolyn, sorry to say, that there is no reservation found on your requested name.
It's ok.
Thank you for approaching us.
Thank you for your information.
Have a great day. Welcome.