Hello.
Hello. how can I help you?
I am Dennis Smith. I want to cancel my recent reservation, due to some health issues. Can you please help me out?
Sure, I will help you with that cancellation.
Thank you.
Please hold for a moment, let me check your previous reservation status.
Ok, take your own time.
I am very sorry to say, There is no reservation found with your name in our database.
That's ok, thank you for you quick response.
Thank you for approaching us, have a nice day.