Hello.
Hello, how may I help you?
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
Sure, I will help you. Please wait, let me check your reservation status in our database.
Ok.
Can you please tell me your name?
Ryan White here.
Ryan White, please wait for a while.
Ok.
Sorry, I did not find any reservation under your name in our database.
No problem, Thanks for the information.
You are welcome and thank you for contacting us.