Hello. I am Betty Lewis.
Hello. How can I help you?
Due to weather problems I need to cancel my recent reservation, Can you help me for cancel reservation please?
Please wait for a moment, I'll check your reservation and help you with it. Sorry, there is no reservation found by your name.
Sure. Ok, no issues.
Do you need any more information please?
No, Thanks for your information.
Thank you and have a nice day.