Hello.
Hello. How may I aid you?
I would like to change my reservation as I am leaving for examinations, can you please help me out?
Sure, I am here to help you.
Thank you.
May I know your name to check your previous reservation status?
Gary Scott here.
Ok, please give me a moment.
Sure.
Sorry, there is no reservation found on your name in our records.
Ok no problem, thank you for your services.
Thank you for reaching us.