Hello.
Hello, how may I serve you today?
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
Sure, I can change your reservation right now. Before that I need to know your good name please?
Sure, my name is Brenda Clark.
Please wait a minute.
Sure, I will wait.
Sorry to say that, there is no active reservation found on your name.
Ok, not an issue. Anyways, thank you for your service.
Thank you for availing us.