Hi.
Hello. How can I aid you?
Owing to an emergency, my planned trip to Navajo adventure with friends has been cancelled. So I had a request to you to cancel my recent reservation?
Sure, I can help you. May I know your name?
Sure, I had a recent reservation with name Jessica Martinez.
We didn't found any reservation by this name.
Ok, no worries at all.
Thank you for contating us.