Hello.
Hello. How can I help you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I will help you to change your reservation.
Thank you.
Ok, may I know your name?
My reservation was done under the name Matthew Jackson.
Sorry, no reservation found on your name to change your reservation.
That's ok, not an issue. Anyways, thank you for the information.
Welcome, have a nice day. Thank you for choosing us.