Hello,.
Hello, how may I assist you?
Due to tornadoes, my cricket tournament has been postponed. I would have to change my existing reservation. Can you help me out?
May I have your name please?
Brenda Lewis.
Please give me a moment, let me check and back to you.
Sure.
Sorry to notify, there is no reservation found on your given name.
Ok, not an issue.
Thank you for choosing us.