Hello.
Hello, How can I serve you the day?
Owing to an emergency I need to change my reservation, can you please help me?
Sure, I am eager to help you.
Thank you.
On what name do I need to change the ticket?
Please change the reservation with name of Anna Campbell.
Ok, please wait. I will check the reservation status.
Ok.
We are sorry that, we did not find any reservation on your name to change it.
Ok, may I did not reserve it properly. Thank you.
Thanks for approaching us.