Hello,. I am Elizabeth Martin.
Hello, how may I assist you today?
Owing to an emergency, my basketball tournament rescheduled to future dates. So I have a request you to cancel my recent reservation.
Sure, we are blissful to help you. Please hold a moment, let me check your reservation with us and let you know.
Sure.
Thanks for your valuable time, we have found a reservation with provided name. Would you like me to cancel your reservation?
Ok, please proceed.
Sure, your ticket has been cancelled successfully, and your money will be refunded to your registered bank account within seven working days.
I appreciate your quality customer service.
Thank you for approaching us, have a great day ahead.