Hello, Gary Anderson here.
Hello,. How may I aid you?
As my paternal grandmother is not feeling well, our tour got postponed.Can you please help me with changing the reservation?
Sure, I am here to help you. Please wait a minute so that I will check with the present status and revert you.
OK.
Sorry to inform you that there is no reservation found on your name.
Thanks for your response.
Thank you for choosing our service.