Hello.
Hello. How may I assist you?
My plans to visit New York has shifted to other day, so could you please help me in cancelling my recent reservation?
Please provide your name to cancel your reservation.
I have reserved my ticket with the name of Andrew Hill.
Sorry Hill, no reservation has been found on your name in our database.
Ok, no problem, may be my ticket is not booked properly.
Thank you for using our services.