HI.
Hello. How may I help you today?
I am Andrew Hall. I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
Sure, I'll help you in cancellation.
Thank you.
Please wait a while.
Ok.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
That's Fine. Thank you.
Thank you for reaching us.