Hello.
Hello, how may I assist you?
I am Deborah Young.
Nice to meet you Deborah Young.
My husband and I are planning a cruise to Galapagos Islands. One of our family member is hospitalized, so we are unable to travel that trip. Can you please help me with cancelling my ticket?
Sure, Please hold on.
Sure, take your time.
Thank you for your valuable time.
It's alright.
No reservation found on your name.
Ok, thank you for your immediate response in searching.
Thank you for reaching us, have a nice day.