Hello.
Hello, How can I assist you the best today?
I am Jonathan. Owing to an emergency, I want to cancel my reservation. Could you help me in cancellation?
Sure, I will help you with that.
Check with the name of Jonathan Brown.
Ok, please wait. I will be back.
Sure.
Thanks for waiting. We did not find any reservation on your name.
Not an issue.
Thanks for reaching us.