Hello.
Hello, how may I help you?
Myself Amy Adams. I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, I can do that for you. Please wait, let me check your reservation status.
Thank you for accepting my request.
Amy, I have not found any reservation under your name in our database.
Ok, not an issue. Thank you for your information.
You are welcome and thank you for choosing us.