Hello.
Hello, how can I assist you today?
I made a earlier reservation to attend a seminar, due to some issues seminar place has been changed. Can you please change my reservation?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
My name is Catherine Green.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no issue. Thank you.
Thank you for choosing us.