Hello.
Hello, how may I assist you today?
Can you please help me with finding my previous reservation and change my trip dates?
Sure, can I know your name?
My name is Carol Smith.
Ok, please wait.
Ok, I will be waiting for your response.
Thanks for waiting, there is no reservation found on your name.
Oh! That's fine. Anyways, thank you for checking.
Thank you for reaching us.