Hello.
Hello, how can I assist you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I am here to help you. May I know your name?
I am Brenda Harris.
Please give me a moment to check your ticket status.
Ok, take your time.
Sorry Brenda Harris, no reservation is available by your name.
That's ok. Anyways, thank you.
Thank you for approaching us.