Hello.
Hello, how may I aid you?
I want to cancel my flight ticket that exam got cancelled due to leak of question paper, can you please cancel the ticket?
Can you please provide your name to check the active reservation status under your name?
My name is Edward White.
Sorry White, there is no active reservation under your name in our database.
Ok, no issues with that one. Thanks for your search and your valuable information.
Most welcome, hope you have a great day ahead.