Hello.
Hello, what sort of help are you seeking from us?
Please change my existing reservation due to some health issues?
Sure, I am here to help you. On whose name, you have made the reservation earlier?
Sure, I am Edward White.
Ok, please wait for a while.
Sure.
Sorry to say that, no reservation was found on your name to change.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.