Hello.
Hello, how can I assist you at this moment?
I am planning to change an existing reservation, due to health issue. Can you please help me out?
Sure, I will help you with that. May I know your name please?
My name is Samantha Barker.
Please wait for a moment, let me check your previous reservation status.
Sure.
Samantha Barker, there is no reservation found on your name in our reservation list to change it.
That's fine, thank you for your service.
Thank you for reaching us. Have a great day.