Hello. I am Dennis Baker.
Hello, how may I aid you today?
Due to sudden demise of my grand mother, I just want to cancel my recent reservation. Can you please help me with cancellation?
Sure, we are here to help you. Ok, please hold a moment.
Ok.
Thanks for your time, we have found a reservation on your name. Would you like me to cancel?
Proceed with cancellation.
Sure, your reservation has been cancelled.
Thank you for your information.
Thank you for approaching us.