Hello.
Hello, how may I help you?
Yesturday I have booked a ticket for Houston but your agent misplaced my origin code from Houston to Boston. Can you please help me to cancel my recent reservation?
Sure, may I know your name?
My name is Eric Green.
Please wait for a while, I will check and revert you.
Sure, I will wait for your response.
Sorry, there is no reservation found on your name.
That's not a problem. Thanks for your information.
Thank you for reaching us.