Hello.
Hello, how can I assist you?
Myself Rachel Garcia. I want to change my existing reservation, can you help me in that?
Yes, I will assist you with that. Please wait a moment I will check.
Thank you. I will wait for your response.
Sorry, there is no flight ticket been reserved on your name as per the database.
That's ok, no problem. Thank you for the information.
Thank you for choosing our agency.