Hello. I am Matthew Green.
Hello, How exactly I can serve you the best today?
Due to an emergency, I want to cancel my reservation. Can you please help me with it?
Sure, we are gleeful to help you for cancellation. Please wait a moment.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not an issue, thank you.
Thank you for choosing us, Have a blissful day!.