Hi.
Hello, how can I assist you today?
I need to amend my reservation due to some issues, can you help me out?
Sure, I will help you with that. Let me know your name to check your reservation?
Please check my reservation status on my name i.e Timothy Phillips.
Ok, please wait a moment.
Sure, I will standby for your update.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
That's ok, not an issue. Thank you.
Thank you for choosing us.