Hi,.
Hello,.
I am Joshua Wright.
How best can I serve you exactly?
Please cancel my recent reservation due to sudden demise of my grand father.
Sorry for the inconvenience, I will help you in cancellation.
Sure.
Please wait, Let me check your reservation status.
Sure.
Thanks for waiting.
Ok.
Sorry Joshua Wright, we did not find any reservation on your name to cancel it.
Ok, no issues. Thank you for information.
Thanks for choosing us.