Hi.
Hello, how may I assist you?
I want to cancel my recent reservation due to health issue, can you help me?
Sure, I am very much glad to help you out. Please provide me your name to check the previous reservation on your name.
Sure, my name is Kathleen Wright.
Please wait a moment.
Sure, carry on.
Sorry Wright, no reservation found on your name in our data base.
That's fine, not an issue. Thank you for checking.
Thank you for reaching us.