Hi. I am Brenda Lewis.
Hello, how can I aid you today?
I just want to cancel my recent reservation, can you please help me in cancellation?
Sure, I am here to help you. Hold on for a moment. Let me check.
Sure.
Sorry Brenda Lewis, there are no flights reserved on your given name formerly.
Ok, not an issue. Thank you.
Welcome, thank you for choosing us. Have a great day,.