In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
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Question: customer: Hello. 
 agent: Hello, how can I assist you? 
 customer: I would like to change my reservation due bad weather condition at my destination location, can you please help me out with that? 
 agent: Sure, may I know your name? 
 customer: Myself Larry Lewis. 
 agent: Please give me a moment to check your ticket status. 
 customer: Sure, I will wait for your response. 
 agent: I found your reservation, could you provide your itinerary dates? 
 customer: Sure, my travel dates are from July 19 to July 21. 
 agent: May I know your genesis and terminus airport codes? 
 customer: My airport codes are PHL and PHX. 
 agent: Do you have any specifications? 
 customer: I would prefer connecting flight for my trip. 
 agent: Let me know if you have any preferences. 
 customer: I don't have any other specifications. 
 agent: Spirit airlines with flight 1027 is providing a connecting flight and ticket costs you 100 in economy class. 
 customer: Ok, please confirm my ticket. 
 agent: Your ticket is confirmed Larry Lewis. Flight departs at 14:00 hours and arrives at 23:00 hours. 
 customer: Thank you for booking. 
 agent: Thank you for choosing us.

Answer: book


Question: customer: Hi, I am John Phillips. 
 agent: Hello, how can I aid you today? 
 customer: I would like to visit at Washington for enjoying holidays, can you help me to book a flight ticket from LGA to IAD? 
 agent: Sure, we are glad to help you. Can you please share me your travelling dates? 
 customer: I am travelling from July 10 to July 12. 
 agent: Do you prefer any stopover in between journey? 
 customer: Yes, I need a stopover in between my journey. 
 agent: Do you prefer to travel in economy class or business class? 
 customer: I prefer economy class. 
 agent: Is there any airline preferences for you? 
 customer: No, I am comfortable with any airline. 
 agent: Do you have any other requirements to be met? 
 customer: No, thanks for asking. 
 agent: Ok, please wait for a while. I will revert you with the best flight. 
 customer: Sure, take your time. 
 agent: Thanks for waiting, there is a flight found in Hawaiian airline with a fare of 100 and the flight number is 1016. Shall I proceed for booking? 
 customer: Please proceed. 
 agent: Ok, your ticket is reserved in economy class. 
 customer: Thank you. 
 agent: Thank you for choosing us.

Answer: book


Question: customer: Hi. 
 agent: Hello, how can I assist you? 
 customer: Can you please book me a flight ticket from AUS to MSP? 
 agent: Sure, let me know your travelling dates. 
 customer: My travel dates are from Dec 20 to Dec 22. 
 agent: Please share your class preference. 
 customer: I would like to travel in an economy class. 
 agent: May I know your name? 
 customer: Myself Ronald Baker. 
 agent: Sorry, there are no flights found based on your details. 
 customer: That's ok, not a problem. Thanks for your help. 
 agent: Thank you for choosing us.

Answer:
no_flight