Hello.
Hello. How can I aid you today?
Can you please help me to cancel my reservation due to heavy rains at my destination place?
Sure, I am gleeful to help you with that.
Sure, I am Karen Harris.
May I know your name for checking your previous reservation status? Ok, please wait for a while.
Sure.
I have found your previous reservation on your name and cancelled it successfully.
Thank you.
Most welcome, thank you for reaching us. Have a great day.