Hi.
Hello. What type of assistance do you need from our travel agency?
I am Jack Allen, would it be possible to change my reservation to new travelling dates?
Yes, it is possible to change the details once the previous ticket is found.
Ok, thanks.
Can you please wait a minute?
Yes, take your time.
Sorry for the trouble which is caused to you, there is no reservation found with your name in our system data to change the travelling dates.
It's ok, thanks for your response and service.
It's my pleasure to help you. Thank you for approaching us.