Hello.
Hello. How could I aid you today?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, I am here to help you.
Thank you for accepting my request.
May I know your name please?
Myself Eric Brown.
Please wait a moment.
Ok, I will wait.
We found a reservation with your given name. Shall I proceed for cancellation?
Sure, you can proceed with the cancellation.
Your ticket has been cancelled.
Thank you for helping me.
Thank you for communicating with us.