instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: Can you please help me to book a flight from HOU to SEA? 
 agent: Sure, can you please mention your depart and arrival dates of your journey? 
 customer: My travel dates are Apr 06 to 08. 
 agent: Do you have any connection limit? 
 customer: I prefer connecting flight. 
 agent: Are there any other specifications? 
 customer: No. 
 agent: Can I know your good name? 
 customer: I am Alexander Turner. 
 agent: Sorry, no flights are available in this route as per your requested dates. 
 customer: No problem, thank you for the information. 
 agent: Thank you for reaching us.
answer:
no_flight


question:
customer: Hello. 
 agent: Hello. 
 customer: I am Stephanie Campbell. 
 agent: How may I guide you today? 
 customer: My business meeting has been cancelled, could you please help me with cancelling my recent reservation? 
 agent: Sure, I will help you with that. Please wait for a minute. 
 customer: Sure, take your time. 
 agent: I am sorry to say that there is no reservation found. 
 customer: That's ok, not an issue. Anyways, thank you for the information. 
 agent: Thank you for reaching us.
answer:
no_reservation


question:
customer: Hello. 
 agent: Hello. How can I aid you? 
 customer: Can you aid me to book a ticket from MSP to AUS? 
 agent: Sure, can I have your travelling dates please? 
 customer: My trip dates are June 9 and June 11 respectively. 
 agent: Please provide your specifications. 
 customer: Make sure that connection limit is single. 
 agent: May I know your good name please? 
 customer: David Carter here. 
 agent: Unfortunately there is no flight found with your given details. 
 customer: Oh! ok. 
 agent: Thank you for reaching us. 
 customer: Thank you.
answer:
no_flight