Hello.
Hello, how may I guide you?
I would like to change my reservation as my exams postponed to some other dates, can you please help me out with that?
Sure, can I know your name?
Thank you. Myself Timothy Turner.
Please wait for a moment to check your details.
Sure, I will wait for your response.
Sorry to say, no reservation found on your name.
That's ok, no problem. Anyway thank you for checking out.
Thank you for reaching us.