Hello.
Hello, how may I aid you today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, please share me your good name.
I am Pamela Adams.
Please wait for a while.
Sure.
Sorry to say that, there is no active reservation found on your good name.
No problem, thank you for the information.
Thank you for reaching us.