Hello, I am Susan Baker.
Hello, how may I assist you today?
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
Sure, I will help you with that. Please wait for a minute.
Sure, take your time.
Thanks for waiting, no active reservation was found on your name in the database.
That's ok, thank you for checking.
Thank you for opting us.