Hello. I am Robert Wilson.
Hello Robert, how may I assist you?
I have to attend a Music Concert at Phoenix, could you please help me with booking a flight ticket from IAH to PHX?
Sure, I am here to help. Can you please provide me your travel dates?
I would like to take off on 12/11 and return on 12/13.
Ok, please wait for a while.
Sure, take your time.
Sorry Robert, there is no flight available on your preferred travel dates.
That's ok, I will find an another alternate way to complete my trip. Anyways, thank you for the information.
You are welcome and thank you for choosing us.