Hello.
Hello, how may I assist you today?
There is a racing competition held at Seattle but due to rain effect the racing match got cancelled and I am unable to travel the trip, can you please cancel my flight ticket?
Sure, may I know your know name?
Thank you so much and my name is Jeffrey Williams.
Wait a minute, let me check your reservation status.
Sure.
We found your reservation and it has been cancelled.
Thank you so much for your immediate help in cancelling my flight ticket booking.
Thank you for choosing us.