Hi.
Hello, how may I assist you?
I am very interested to visit historical places in my holidays, so, I have booked a trip to visit some old temple to write a story on that. But suddenly, my trip got cancelled, could you please cancel my ticket?
So sad to hear, can I know on which name ticket has been booked in past?
My name is Carol Parker.
Your reservation has been found, I will cancel your reservation, please give me a moment.
Sure.
Your ticket has been successfully cancelled, you will be refunded your amount shortly.
Ok, thank you so much for cancelling my ticket.
Thank you for reaching us.
Is there any penalty that I have to pay for cancelling?
No there will be just tax deduction, that's it.
Ok, thank you.
Welcome.