Hello.
Hello, how may I assist you?
I would like to spend some more days with my mother, please help me in changing my existing reservation.
Sure, may I know your good name please?
My name is Ruth Roberts.
Please wait for a moment.
Sure, take your time.
Sorry, there is no reservation found on your name in our database to change.
Ok, no issues. Thank you for your information.
Thank you for approaching us.