Hi.
Hello. How can I aid you?
I need to change my existing reservation some weather problems, Can you please help me with that?
Sure, may I know on which name the ticket has been reserved?
Jeffrey Wright here.
Please be on hold, I will revert back to you in couple of minutes.
Sure.
Thank you for waiting. Sorry to notify, there is no active reservation found on your given name in our records to amend it.