Hello.
Hello.
Angela Nelson here.
How can I help you today?
My husband and me are planning a cruise to Galapagos Islands. One of our family member is hospitalized, so we are unable to travel that trip. Can you please help me with cancelling my reservation?
Sure, I am happy to help you with that.
Thank you.
 Please hold on a moment, I will check your reservation status.
Sure, take your time.
There is no reservation found in your name Angela Nelson.
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
Thank you for reaching us, have a good day.