Hello, Cynthia Lee here.
Hello Cynthia, how may I aid you today?
I need to change my recent reservation due to cancel of my niece engagement, could you please help me with that?
Ok, please wait for a mean while to check for the availability.
Ok, I will wait for your response.
Sorry Cynthia, there is no reservation found as per your name to change your reservation in your database record.
Oh! May be booking is not done properly.
Ok. Are you expecting any other requirement from me?
Thanks for your assistance, happy with your quick service.
Thank you for reaching us and hope you can contact us again.
Definitely.
You are welcome.