Hello.
Hello, how can I guide you for today?
I want to change my reservation due to postponed of my project seminar, so please help me.
I will help you with that. May I know your name?
Sure, I am Janet Davis.
Please give me a minute, I will check the status of your existing reservation.
Ok, I will wait.
Sorry, there is no reservation found under your name in our database.
No issues, thank you for your effort.
Thank you for contacting us, have a nice day.