Hello.
Hello. How may I assist you today?
I want to cancel my recent reservation, can you please help me out?
Sure, may I know your name?
Sure, my name is Patricia Rodriguez.
Please wait a moment I will check the reservation list and I will inform you reservation is there or not.
Ok, take your time.
Sorry Patricia Rodriguez, there is no active reservation on your name.
It's ok, thank you for the information.
Thank you.