Hi.
Hello, how may I aid you?
Owing to an emergency, my meeting with client got cancelled. So I want you to cancel my existing reservation.
Sure, may I know your name please?
Sure, Jack Lewis here.
Please be on hold.
Sure.
Thank you for your time, we did not find any active reservation in your name.
Ok, not an issue. Thank you for your assistance.
Thank you for opting us.