Hi, I am Sharon Evans.
Hello, how may I serve you toady?
Owing to an emergency, my appointment with doctor has been postponed. So I request you to change my existing reservation.
Sure, I will help you with that. Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no worries at all. Thank you for your kind service.
Thank you for reaching us.