Hello.
Hello, how can I assist you?
I want to cancel my reservation as my project got ramp down, Can you help me?
Sure, I can help you with that. May I know your good name please?
Susan Johnson here.
Ok, please wait for a while.
Sure.
Susan Johnson, there is no active reservation found under your name to do cancellation.
No problem, Thanks for the information.
Thank you for choosing us.