Hello.
Hello. How can I help you today?
Myself Lisa Collins. I want to cancel my active reservation due to some personal issues, will you help me?
Sure, I will help out. Please wait for a while.
Ok, take your own time.
Thank you for your patience, sorry to inform you that here there is no reservation found under your name in our database.
Ok, not an issue, thank you for the information.
You are welcome, thank you for approaching us. Have a great day.