Hello.
Hello.
I am Emily Adams.
How can I help you?
I would like to cancel my recent reservation, can you help me with this?
Emily Adams, I am willing to help you for this. Let me check your reservation status in our database.
Sure, take your own time, I will wait for your response.
Sorry to intimate, no reservation is found with your criteria.
That's fine, thanks for your information anyways.
Thank you very much for utilising our agency.