Hello.
Hello, how can I guide you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I am here to help you. Can I have your name please?
My reservation was done under the name Timothy Lopez.
Thanks for your name, please wait.
Sure, take your time.
Thank you for waiting, no reservation was found on your name to change.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.