Hello.
Hello, how can I help you today?
I want to cancel my reservation as my plan to visit New York is cancelled. Can you help me with that?
Sure, I will help you with that. May I know your name?
My name is Kenneth Robinson.
Please wait for a while, I will check in the reservation and get back to you.
Sure.
Thanks for being patient, we found a reservation on your name. Shall I cancel it?
Please cancel my reservation.
Your flight ticket has been cancelled successfully.
Thank you for helping me.
Thank you for approaching us.