Hi.
Hello, how can I help you today?
Can you please help me with cancelling my recent reservation?
Sure, I am gleeful to help you with that. May I know your name please?
My name is Amy Hall.
Please wait for a while.
Ok.
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
Ok, no issues. Thank you.
Thank you for contacting us, have a great day.