Hi.
Hello, welcome to airlines flight booking agency. How may I assess you?
I have planned to go for IAH, unfortunately my home got outburst so I cannot complete my trip. Can you please cancel my recent reservation?
Sorry to hear that, but we are here to help you. May I know your name for finding your ticket?
Can you please search my ticket on name Sarah Rodriguez.
Sarah, we could not found any ticket based on your name in our data base. I think it was previously cancelled or may not confirmed your ticket.
Ok, not an issuse. Thank you for your help.
Our work it to help you, have a great day Sarah.