Hello.
Hello, how can I help you?
I am Jennifer Williams. I need to change my recent reservation due to postpone of my exams. Could you please help me in doing that?
Sure, we are happy to help you. Please wait a second.
Sure.
Sorry to inform you that, we did not find any reservation on your name in our database.
No worries, thank you for your information.
Thank you for opting us.