Hi.
Hello.
I am Scott Perez.
How may I help you?
I need to cancel my reservation due to some issues, can you help me out?
Sure, I am happy to help you with the ticket cancellation. Can you please wait a minute?
Sure, take your own time.
Sorry to inform you that, there is no active reservation found with your name to cancel the ticket.
That's ok, not an issue. Thank you for your help.
You are welcome. Thank you for reaching us.