Hello. I am Angela Johnson.
Hello, how may I aid you today?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I am here to help you out. Please allow me a moment.
Thank you. I will wait for your response.
Sorry Angela Johnson, there is no active reservation on your name.
Oh! It may not be booked properly due to technical issues while booking.
Thank you for reached us.