Hello.
Hello, how can I serve you today?
Unfortunately my grand mother was hospitalised. So I need to cancel my reservation. Can you help me with cancellation?
Sure, I am here to help you. May I know your good name please?
Ruth Davis is my name.
Ok, please wait for a while.
Ok.
Thanks for giving your valuable time, but there is no reservation found on your name.
Ok, no issues. Thanks for your service.
Thank you so much for connecting with us.