Hello.
Hello, good morning. How can I assist you today?
I have planned to go for AUS, unfortunately the trip was cancelled. So can you please help me in cancelling my ticket?
Ok, please let me check. Can you please provide me your name?
Ok, please check in my ticket under my name Gregory Hill.
Please wait.
Ok.
Sorry Hill, I have not found any reservation by your name.
Ok, fine not an issue.
Thank you for contacting us, have a nice day.