Hi, I am Amanda Roberts.
Hello, how can I be of your helping hand?
Owing to an emergency, my brother engagement got postponed. So I want you to change my existing reservation.
Sure, we are here to help you. please wait a moment, I will check your details and revert you with the status.
Sure.
Sorry to inform you that there is no reservation exist on the name Amanda Roberts.
Ok, no worries at all. Thank you for your kind service.
Thank you for contacting us.