Hello. I am Brian Nelson.
Hello, how may I assist you?
I want to cancel my recent reservation, can you please help me out?
Sure, I am here to help you.
Thank you.
Please wait a moment, I will check the status of your reservation.
Sure, I will wait for your response.
Brian Nelson, no reservation has been found on your name in our records.
That's ok, no problem. Anyway thank you for checking.
Thank you for reaching us.