Hello.
Hello, how can I guide you for today?
I want to change my travel dates, due to some health problems I am unable to travel those dates, can you please change my reservation?
May I know your name to proceed further?
Thank you, my name is Stephanie Garcia.
Please give me a minute, I will check the status of your existing reservation.
Ok.
Sorry, there is no reservation found under your name.
Oh! It's ok no problem. Thank you for your information.
Thank you for contacting us, have a nice day.