Hello. Melissa Edwards here.
Hello, how may I aid you?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, please wait for a moment I will check your details and proceed further.
Ok, I will wait.
Sorry to say, there is no reservation on your name in my database.
Anyway, thanks for the information.
Thank you for reaching us, have a nice day.