Hello.
Hello, how may I help you?
I am planning to change my reservation as I am leaving for hometown, can you please help me out?
Sure, can I know your name?
Please check the reservation on the name Janet Taylor.
Please hold on a moment.
Sure.
We found your reservation. Can I know your travelling dates?
I am travelling on these dates April 18th and 20th.
Ok, let me know your source and destination airport codes?
I would like to fly from airport codes OAK to PHX.
Do you have any connection limit?
I prefer to take single connected flight.
Do you have any other specifications?
I don't have any other specifications.
We found Delta airline with price 100 and economy class and airline number is 1009 with arrival time is 15 PM and departure time is 01 AM, Shall I proceed for booking?
Ok, you can proceed.
Your ticket is booked.
Thank you for your services.
Thank you for reaching us.