Hello.
Hello, how may I assist you?
I'm James Baker.
Yes, James.
My business meeting has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, please wait  let me check your previous details.
Sure, take your time.
Sorry James, no reservation found.
Ok, no issues. Thank you for checking.
Thank you for your help.