Hello.
Hello, how can I aid you today?
My exams has been postponed so, I want to cancel my recent reservation.
Sure, we are glad to help you with cancellation. May I know your name?
Sure, I am Susan Lopez.
Ok, please wait for a while, to check the status of your reservation.
Sure, I will wait.
Thanks for waiting, there was no reservation found on your specified name.
Ok, Thank you for your service.
Thank you for availing us.