Hello.
Hello. Can you please let me know how may I aid you today?
Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?
Sure, I am happy to aid you with the ticket cancellation. May I know your good name please?
Thank you for accepting my request. I am Karen Evans.
Ok, can you please allow me sometime to check your ticket status?
Sure, take your own time.
Sorry to tell you that, I have not found any active reservation with your name in our database to cancel the ticket.
That's fine, no problem. Thank you for your information.
You are welcome. Thank you for consulting us.