Hello.
Hello. How may I assist you?
I want to change my reservation due to heavy work at my Office, so please help me in changing.
Sure, I am here to help you.
Thank you.
Please wait a moment, I will check your reservation status.
Sure.
May I know your name please?
My name is Catherine Smith.
Catherine Smith, no reservation has been found on your name in our database.
No worries, thank you.
Thank you for choosing us.