Hello.
Hello. How may I assist you?
I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
Sure, I will help you with changing your reservation.
Thank you.
Can I have your name please for checking your reservation status?
Sure, myself Michelle Evans.
Ok, please wait a moment to check your reservation status.
Sure, take you time.
Sorry Michelle Evans, no reservation has found under your name to change.
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
Thank you for choosing us, have a great day.