Hello.
Hello, how may I assist you today?
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, may I know your name for checking previous reservation in our database?
My name is Cynthia Hall.
Please wait for a moment.
Ok, I will wait.
Sorry to inform you that, there is no reservation found in our database.
Anyway, thanks for the information.
Thank you for reaching us with a query.