Hello.
Hello. How can I help you?
I want to do some modifications in my previous reservation, can you please help me out?
Sure, I will help you to change your reservation.
Thank you.
Please share me your name.
My name is Rachel Martinez.
Ok, please allow me a moment.
Sure, take your time.
Sorry, no reservation found on your name to change your reservation.
That's ok, thank you for checking.
Welcome, have a nice day.