Hello.
Hello. How can I aid you today?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Ok, may I know your name to check for your reservation?
My name is Amanda Evans.
Ok, please wait a moment.
Sure.
Ok, thank you for waiting. Sorry as per the reservation records there no reservation been found on your name to cancel. Thank you for choosing our agency.
That's ok, thank you for your information.
You are welcome.