Hi.
Hello. How can I aid you?
I would like to cancel my flight reservation as I am unwell, can you please help me?
I am glad to help you with your concern.
Thank you.
Can you please provide me the name to check for the status?
I am Ruth Green.
Please be on hold, I will get back to you in a minute.
Sure.
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to cancel it.
Not an issue. Anyway, thank you for checking.
Thank you for reaching us.