Hello.
Hello, may I know how best I can help you today?
I want to cancel my recent reservation, Can you please help me in that?
Sure, we are glad to help you.
Thank you.
Can I have your name to check the reservation list?
My name is Scott Green.
Ok, give me sometime.
Sure.
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, that's not a problem. Thank you.
Thank you for approaching us.