Hi.
Hello, how may I abet you today?
I have a reservation to attend a get together party. Due to some issues it has been postponed. Can you please change my existing reservation?
Sure, may I know your good name to check the reservation?
William Jackson is my name.
Please wait for a moment.
Sure.
Thank you for waiting, there is no reservation found on your name.
That's not an issue.
Thank you for making us to serve you.