Hello.
Hello. How may I help you out?
Can you please help me to cancel my past ticket? Because I am unable to catch the flight.
Sure, I will help you in cancelling the reservation. May I know your name please?
Thank you for accepting my request. My name is Betty Adams.
Sorry, there are no reservations found.
It's ok, not a problem with  that. Thank you for your time.
Thank you for reaching us.