Hello.
Hello, What kind of help are you expecting from our side?
I want to change my reservation due to sudden change in weather condition, can you assist me?
Sure, I am here to help you out with that. On which name your previous flight ticket has been reserved?
Rachel Johnson.
Ok, Please allow me a moment to check for the previous reservation in our data base.
Sure.
We are sorry to say that, there is no active reservation found on your name.
No problem, thank you for searching.
Thanks for approaching us, wish you a great day.