Hello. Lisa Johnson here.
Hello Lisa, welcome to ABC agency. How may I assist you?
Due to Food Poison, I want to cancel my reservation. Can you please help me for that?
Sure, please wait a moment to check your reservation status.
Ok.
Sorry Lisa, there is no reservation found under your name in our records. Would you like to ask us anything else?
Nothing.Thank you for the information.
Ok, thank you for using our service, have a nice day.