Hello.
Hello, how may I aid you?
I want to cancel my reservation, can you help me with that?
Sure, I am here to help you in cancellation.
Thank you.
May I know your good name for further checking?
Sarah Wright here.
Please wait for a moment.
Sure.
Sorry to inform you that, there is no reservation found as per your name in our database.
No problem, thank you for the information.
Thank you for reaching us with a query.