Hi.
Hello, how may I serve you now?
My trip got cancelled, can you please help me in cancellation?
Sure, I will help you with cancellation.
Thank you.
May I know your good name?
I am Helen Walker.
Please wait for a moment, while I check for the reservation.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no problem. Thank you.
Thank you for reaching us, have a nice day ahead.