Hello.
Hello, how can I guide you for today?
My name is Charles Wilson, I want to cancel my reservation due to my bad health, Can you help me with cancellation?
I am here to help you about that Charles Wilson.
Thank you.
Please wait for sometime to check the reservation status with your name in our booking list.
Ok.
I regret to say this Charles Wilson, there is no active reservation with your name to cancel the reservation.
Thank you for the information.
You are welcome, thank you for reaching us.