Hi.
Hello, how can I support you?
I am Samantha Roberts. Due to some health issues, I need to change my earlier reservation that I made to go for a seasonal festival.
Ok.
Can you help me with it?
Sure, I am here to help you.
Thank you.
Please wait for a while, I will check your reservation.
Sure.
Thank you for waiting, there is no reservation found on your name.
It's ok, not an issue. Thank you for the information.
Thank you for contacting us.