Hi.
Hello. How may I help you today?
I want to change my current reservation due to meeting with my friend, can you help me with that?
Sure, I am oblige to help you with that. Can you please let me know your name to check your previous reservation?
I am Jerry Adams.
Please wait a moment to check.
Sure.
Thank you fro waiting, sorry as per your concern I can not change your reservation because there is no reservation found on your name.
Ok, no issues. Thank you for your service.
Thank you for availing us, have a great day.