Hello, I am Brian Carter.
 Hello, how can I assist you today?
I am planning to attend a music festival at Oakland, so can you please help me in booking?
Sure, we are perky to help you.
Thank you.
Can you please provide your take off and landing airport codes?
I am heading to Oakland, OAK from San Francisco, SFO.
Do you prefer any halt in between your journey?
Yes, I prefer a halt in between my journey.
On which dates would you like me to book a flight ticket for you?
I want to travel on 12/24 and return on 12/26.
Ok, please wait a moment, let me search a flight for you.
Sure.
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
No problem, thank you for the information.
Thank you for reaching us.