Hello.
Hello. How may I help you?
My scheduled examination dates has been postponed. So, I would like to change my reservation which is under my name. Can you please help me with that?
Ok, can I know your name to check your existing reservation status?
Sure, my name is Amy Johnson.
Please wait for a while.
Ok, take your time.
Amy Johnson, there is no reservation found under your name.
Ok, no issues.
Sorry, keep reaching us for your further bookings.
Thank you for checking.
Have a great day Amy Johnson.