Hello.
Hello. How can I help you?
I would like to change my reservation which is under my name, as my business meeting has been postponed. Can you please help me with that?
It's my pleasure to help you with your concern. May I know your name to check with the status?
Sure, my name is Carol Rodriguez.
I request you to please wait for a while.
Ok, take your own time.
Thank you for waiting.
You are welcome.
Carol Rodriguez, I am afraid that there is no active reservation found under your name to amend.
Ok, no issues. Thank you for checking.
Thank you for approaching our service.