Hello.
Hello.
I am Virginia Scott here.
How may I assist you?
I need to change my existing reservation. Can you please help me out?
Sure, I am here to help you out.
Thank you for considering my request.
Wait a moment please.
Sure, I will wait.
Virginia Scott, we haven't found any reservation under your name in our database.
Not a problem, anyway, thank you for the information.
Thank you for choosing us.