Hello.
Hello, how may I aid you today?
Due to some franchise meeting, I am going to change my existing reservation. Can you please help me for this?
Sure, can I know your good name please?
Myself Donna Parker.
Please wait for a while.
Ok, I will wait for your positive response.
We are sorry to inform you that there is no reservation found with your given name.
Not a big problem, anyhow thank you very much for your service.
Thank you for availing us.