Hello.
Hello. How may I help you now?
I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, I am glad to help you. May I know your name to check your reservation status?
Thank you. Myself Thomas Miller.
Ok, please wait for a moment.
Sure.
Sorry to inform you that, we have not found any active reservation on your name in our records.
Ok, no problem. Anyway thank you for checking out.
Thank you for reaching us.