Hi.
Hello, how can I help you?
Catherine Hill here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
Please wait a while.
Ok.
Sorry to say, there is no reservation on your name in our database.
That's ok, thank you for your help.
Thank you for opting us.