Hi.
Hello, how may I aid you today?
I need to amend my reservation due to some issues, can you help me out?
Sure, I will help you.
Thank you.
Please wait a moment. To check the reservation list may I know your name please?
Myself Angela Gonzalez.
Sorry, there is no reservation on your name.
That's ok, not an issue. Thank you for your help.
Thank you.