instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hello. 
 agent: Hello. 
 customer: I am Gregory Carter. 
 agent: How may I help you today? 
 customer: Can you please reserve me a flight ticket which is having it's depart time in the afternoon and return in the afternoon? 
 agent: Sure, let me know your travel dates please? 
 customer: I have planned to travel on Jan 11th and return on Jan 13th. 
 agent: Could you please share me your airport codes? 
 customer: I would like to fly from EWR to MCO. 
 agent: Ok, is there any class preference? 
 customer: I prefer connecting flight. 
 agent: Do you need any airline preference? 
 customer: No. 
 agent: Please wait for a while. 
 customer: Ok. 
 agent: Jet Blue airlines is providing a connecting flight with the ticket fare of 100 and depart time is 14:00 PM, arrival time is 16:00 PM. Shall I proceed? 
 customer: Ok, please book this ticket. 
 agent: Your ticket has been confirmed by flight number 1025 and an economy class. 
 customer: Thank you. 
 agent: Thanks for choosing us.
answer:
book


question:
customer: Hi. 
 agent: Hello, how may I aid you? 
 customer: Can you book a connecting flight to Oakland? 
 agent: Sure, could you please provide your willing dates to travel? 
 customer: My travel dates would be from 10/01 to 10/03. 
 agent: Ok, may I know the code of airport to search for the flight? 
 customer: I am planning a business trip and my airport codes are MCO to OAK. 
 agent: Ok, please wait a moment. 
 customer: Sure. 
 agent: Ok, there is a flight 1019 in AA airline matching your details with price 100. Shall I proceed? 
 customer: I am fine with this flight and you can book it. 
 agent: May I know your name to book the ticket? 
 customer: Nicholas Lee here. 
 agent: Ok, your booking is done. 
 customer: Thanks for your help. 
 agent: You are welcome.
answer:
book


question:
customer: Hello. 
 agent: Hello, how may I support you today? 
 customer: I am planning for a round trip with my friends. Can you do the reservation? 
 agent: Sure, may I know your travelling dates? 
 customer: Dates are 01/24 and 01/26. 
 agent: Help me with your airport code? 
 customer: My airport code is EWR. 
 agent: Ok, please wait for a moment. 
 customer: Sure. 
 agent: Thanks for waiting, we found a connecting flight under fare of 100 in Frontier airline. Shall I proceed for booking? 
 customer: Please carry on. 
 agent: Let me know your good name please for next step? 
 customer: Ashley Thomas here. 
 agent: Your ticket has been reserved with in flight number 1028. 
 customer: Thank you so much. 
 agent: Thanks for approaching us.
answer:
book