Hello.
Hello, how may I assist you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, we are here to help you.
Thank you.
May I know your name please?
My reservation was done under the name Matthew Perez.
Please wait a minute.
Sure, take your time.
Sorry, there is no active reservation found on your name to change.
Ok, not an issue. Anyways, thank you for the information.
Thank you for opting us.