Hello.
Hello, how can I help you today?
I need to amend my reservation due to some issues, can you help me out?
Sure, I am here to help you with that.
Thank you.
Please provide me the name to check for the status is active or not.
Myself Samantha Lewis.
Sorry, no reservation found on your name.
That's ok, not an issue. Thank you for your information.
Thank you.