Hello,.
Hello, How exactly I can serve you the best today?
As my manager didn't approved my leave, can you help me to cancel my recent reservation?
Sure, we are gleeful to help you for cancellation.
Thank you.
May I know your name to check your details in our database?
Gregory Phillips, is my name.
Please wait for a while, to check the present status of your earlier reservation and let you know.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Oh! I think the reservation is not done here.
Thank you for reaching us.