Hi.
Hello, how can I help you today?
Can you please change my recent reservation? As my planned trip has been postponed.
Sure, Let me know your name to check your reservation?
Sure, my name is Edward Miller.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Oh! That's ok, thank you for giving the information anyways.
Thank you for choosing us.