Hi.
Hello, how can I assist you?
I need to change my reservation as my plan to go for an adventure trip got postponed. Can you help me?
Sure, may I know your name to check your reservation from our database.
I am Nicholas Robinson.
Please wait.
Sure.
We regret to inform you that there is no active reservation found on your name to change.
Ok fine, thanks for your assistance.
Thank you for opting us.