Hi.
Hello.
Scott Wilson here.
How may I assist you?
Please change my existing reservation.
Sure, please wait for a moment to check your details.
Sure, take your time.
I have found your reservation, can you help me with your travelling airport codes?
My locations are from SFO to PHL.
May I know your travelling dates?
My planned dates are from 10/21 and 10/23.
Sorry, no flight is available for you.
It's ok, thanks for your information.
Welcome.