Hello.
Hello, how can I help you today?
I want to change my existing reservation, can you please help me with this?
Sure, I am here to help you with that. Can you please share me your name?
I am Emily Davis.
Please hold on for a while.
Sure.
Sorry, there is no active reservation found on your name in our database.
Ok, no problem. Thank you for your information.
Thank you for reaching us, have a nice day.