Hello.
Hello, how can I help you today?
Can you please help me to change my existing reservation, due to bad weather conditions?
Sure, I will help you to change your reservation.
Thank you.
May I know your good name?
My name is Andrew Lopez.
Please wait for a moment, while I search for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data to change it.
Ok, thank you.
Thank you for visiting us, we hope see you again.