Hi.
Hello, How can I serve you?
 I would like to cancel my recent reservation, my baseball tournament has been postponed.
Ok.
Can you please help me out?
Sure, we are here to help you. May I know your name?
I am Dorothy Young.
Please wait a minute.
Ok.
Thanks for waiting. We found a reservation on your name and it got cancelled.
Ok, thank you.
Thank you.