Hello.
Hello, how may I serve you today?
I need a to amend my reservation as my meeting venue got changed to another place, can you please help me in changing my reservation?
Sure, may I know on what name ticket has been reserved previously?
Please check the reservation on the name of Janet Turner.
Ok, please wait. I will check the reservation on your name in the database and revert to you.
Ok, I will wait for your response.
Sorry, we couldn't find a reservation on your name to change.
Ok, not an issue. Thank you.
Thank you for reaching us, have a pleasant day.