Hello.
Hello. How may I help you today?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I am here to help you with this.
Thank you.
May I know your name please?
My name is Robert Martin.
Ok, please wait for a mean while.
Ok, take your time.
Sorry Martin, there is no reservation found as per your name to cancel it.
That's ok, thank you for checking.
You are welcome.