Hello. I am Joseph Scott.
Hello, how can I be your helping hand?
Can you please cancel my existing reservation as my plan to meet my friend got cancelled?
Sure, I will help you.
Thank you.
Please wait for a while, I will check your previous reservation.
Sure.
Thank you for being patience.
Ok.
There is no reservation found on your name.
It's ok, thank you for the information.
Thank you for reaching us.