Hello.
Hello. How can I help you today?
I need to cancel my reservation due to my planned event got cancelled so please help me with cancelling my reservation.
Certainly, I can help you with that.
Thank you.
May I know your name for checking your previous reservation status?
Sure, please check the reservation with the name of Melissa Carter.
Ok, please hold on a moment.
Sure, take your time.
There is no previous reservation found on your name Melissa Carter.
It's ok fine, no problem. Anyway, thank you for your time.
Thank you for reaching us, have a good day.