Hi.
Hello. How can I serve you the best today?
I would like to cancel my brother's reservation as he is unwell, can you please help me?
May I know on which name your ticket has been reserved?
The ticket has been reserved with the name of Anthony Garcia.
Just hold on a moment, let me check and revert to you.
Sure.
There is no reservation found with your given name in our data base.
Ok, no issues.
Thank you for availing us.