Hello.
Hello, how can I help you today?
Can you please help me in changing my recent reservation which I have done last week?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
Sure, myself Andrew Carter.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
It's ok, no issue. Thank you for your help.
Thank you for choosing us.