Hello.
Hello, how may I assist you today?
Due to heavy rain, I want to change my reservation. Can you help me?
Sure, I will help you with that. May I know your good name to check the reservation?
Daniel Nelson here.
Thanks for the name, please wait for a moment and let me check the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name.
No problem, Thank you.
Thank you for visiting us, we hope see you again.