Hi.
Hello, how may I help you?
I am Patricia Jones, can you help me to book a flight from OAK to IAD?
 Could you please provide your travelling dates to search for the flight?
My travelling dates are Apr 25 and 27.
Do you like to go with a economy class or business class?
I am fine with any class, I want to return at morning.
Is there any another specifications on your trip, so that I can arrange like that only.
I need a connection flight.
We have a connecting flight-1013 in economy class, is it fine for you?
Proceed with booking.
Ok, booking is done on AA airlines.
Thank you.
Thanks for contacting us.