Hello.
Hello. How may I help you?
I'm Nancy Johnson.
Nice to meet you Nancy.
I would like to cancel my reservation which is under my name. Can you please help me with that?
Yes, please I will help you with flight ticket cancellation.
Thank you.
Wait for a moment please.
Sure, take your time.
I have searched online but I could not find your flight reservation to cancel it.
Ok, no issues. Thank you for checking.
Thank you.