Hello.
Hello, how can I assist you today?
Myself Patrick Hall.
OK.
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Ok, I can help you in cancelling your ticket. Please wait a while.
Ok, thank you for your positive response.
Sorry, we did not find any reservation on your name to cancel.
Oh! It's ok no problem. Thank you for your information.
Thanks for opting us, have a nice day.