Hi.
Hello, how may I assist you today?
I have to cancel my recent reservation due to an emergency, can you please help me?
Sure, may I know your name to check with your details.
Sure, my name is Anthony King here.
Please wait a moment.
Sure, I will wait.
Sorry, there are no active reservations on your given name to cancel.
Ok, not an issue.Thank you for your information.
Thank you for reaching our service.