Hello.
Hello. How may I assist you at this moment?
I am Mary Lee.
Nice meeting you Lee.
Thanks, nice to meet you too. My father had booked me a flight ticket to take me with him to buy a new Audi car but I met with an accident and doctor told to take bed rest, so he is not taking me with him, can you please cancel my ticket?
Sure, I am glad to help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Ok.
We regret that, there is no reservation with your name in our records.
Oh! It's ok no problem.
Thank you for approaching us, have a great day.
Thank you for your service.
Welcome.