Hello.
Hello, How can I best support you today?
Can you please cancel my recent reservation? As my exam got cancelled due to bad weather.
Sure, May I know your good name please?
My name is Rachel Clark.
Ok, please wait for a minute.
Sure.
Sorry to specify that, there is no active reservation found on your name.
Oh! May be I made a wrong reservation, anyways thank you.
Thanks for consulting us, have a good day.