Hello.
Hello, May I know your good name?
Sure, my name is Nicole Young.
How can I assist you?
I just want to cancel my recent reservation, due to bad weather conditions I was fallen sick.So I am not able to perform a dance in heritage festival.
Sure, I am here to help you.
Thanks for considering my request.
Please wait for a while, I will check with the reservation list and get back to you.
Sure.
Thank you for waiting, No reservation was found on your given name to cancel it.
Ok, no problem. Thanks for your help.
Thank you for contacting us.