Hi.
Hello.
Carol Evans on this end.
How can I help you now?
I would like you to help me with cancellation of my reservation, hope you can help me with it.
Sure, I will help you with that.
Thank you so much.
Sorry Carol, there is no reservation found on your name.
Oh! That's sad news for me. Anyways, thank you for checking with my previous booking.
Thank you for approaching us, have a nice day.
You are most welcome.
You are welcome.