Hello.
Hello, how may I aid you at this moment?
I need to cancel my reservation as my meeting got cancelled, can you please help me in cancellation?
Sure, I will help you. Please wait for a while, I will check your current reservation status. May I know the name on which ticket has been booked formerly?
Please check the reservation on the name of Barbara Hernandez.
Sorry, there is no reservation existing in our records on your name.
Ok, no problem. Thank you.
You are welcome. Thank you for reaching us, have a nice day.