Hello.
Hello, how can I aid you for today?
Due to bad weather at my source, I want to cancel my recent reservation.
I am here to help you about that, can you please provide your name?
Can you please help me with this?
Sure, I will help you.
Thank you, I am Donald Moore.
Sorry to say this Donald Moore, there is no active reservation under your name.
Ok, Thank you for your help.
You are welcome, thank you for reaching us.