Hello.
Hello.
Jonathan Thomas here.
Thomas, how may I help you?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, please give me a moment to check your ticket status.
Ok, take your time.
Sorry Thomas, no reservation is found by your name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for contacting us.