Hello.
Hello, How can I amend you today?
Can you please help me in changing my reservation, that I have made earlier to attend an event at my home town?
Sure, I am happy to help you.
Ok.
Please provide your name to proceed to next step?
Richard Harris is my name.
Thanks for the details, Please wait.
Sure.
Thanks for the patience.
Ok.
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No problem. Thank you for your information.
Thank you for reaching us.