Hello.
Hello. How can I help you today?
I need  to change my reservation due to my planned event got postponed. So please help me with that.
Sure, I am here to help you with that.
Thank you.
On which name your ticket has been booked?
I have reserved my ticket under the Patricia Roberts.
Please wait a moment.
Sure, take your time.
Sorry, no reservation found on your name to change your reservation.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you for choosing us, have a great day.