Hello.
Hello, how may I assist you today?
I want to cancel my reservation as I am unable to travel due to some health issues, so please aid me in this.
Sure, I am here to help you.
Ok.
Can you please share me your name to proceed further?
Sure, I am Donald Williams.
Please give me a minute.
Sure.
Thanks for being patient, there is no reservation found on your name to cancel.
No problem, thanks for your service.
Thank you for reaching us.