Hi.
Hello, how can I guide you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you please help me with it?
Sure. May I know your name to check in the list?
My name is Karen Thomas.
Thanks for providing your name. There is no reservation found.
Ok, no issues. Thanks for the help.
Thank you for availing us.