Hello.
Hello. What kind of services are you looking from us.
I need to cancel my reservation as my meeting got cancelled, can you please help me out?
Please wait for a while.
Ok.
For cancelling the reservation, may I know your name please?
Please check the reservation on the name of Richard Anderson.
Richard Anderson sorry to intimate, no reservation is found with your criteria.
Ok, no problem. Thank you.
Thank you very much for utilizing our agency.