Hello,.
Hello, may I know your good name?
My name is Steven Clark. Due to heavy snow-storms cricket match was postponed, so I need to change my existing reservation. Can you please help me with  that?
Sure, please wait for a while, I will check the reservation list and revert to you.
Sure.
Thank you for waiting, we found a reservation on your name. May I know your new reservation details?
My journey dates on 11/08 and 11/10.
Please provide your airport codes?
My source and destination points are PHX- ORD. I need a connection in between journey.
We found a flight 1000 in Spirit airlines and with price 100. Shall I proceed with single connection ?
Ok, please reserve it.
Your ticket  has been confirmed.
Thanks for your help.
Thank you for opting us.