Hello.
Hello, how can I assist you?
I need to cancel my recent reservation, can you help me in doing that?
Sure, I can help you with that. May I know your good name please?
I am Angela Parker.
Ok, please wait for a while.
Sure, take your time.
Angela Parker, there is no active reservation found under your name to do cancellation.
Ok, not an issue. Thank you for the information.
Thank you for choosing us.