Hello.
Hello. How may I assist you today?
I have to cancel my flight  ticket booking due to some office work, can you please cancel my flight ticket booking?
Sure, I am glad to help you with that.
Thank you.
Can I know your name to check your previous reservation?
My name is Betty Young.
Please be on hold to check.
Sure.
As per your request, I have successfully cancelled your reservation.
Thank you for your help in cancelling my flight ticket.
Thank you for reaching us, have a great day.