Hi.
Hello.
I am Debra Phillips.
How may I assist you?
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me with this?
Sure, I can assist you with that one. Please give me a moment.
Sure.
 Thank you for waiting, I have checked in reservation list to change your ticket but could not find any reservation with your name.
Ok, not an issue. Thank you for your information.
You are welcome and thank you for consulting our agency.