Hi.
Hello. How may I help you today?
I need to cancel my recent reservation due to health issues, can you please help me?
Sure, I am here to help you with that.
Thank you.
May I know your name?
Sure, my name is Frank Campbell here.
Ok, wait for a minute.
Sure, I will wait.
Sorry to say that, there is reservation found on your name in our database.
Please cancel it.
I have rechecked that, there is no reservation found on your name in our database.
Ok, not an issue.Thank you for your information.
Thank you for reaching us.