Hello, I am Virginia Taylor.
Hello, how can I assist you?
Due to postpone of my exams at Washington. Would it be possible to change my existing reservation?
Sure, I am blissful to help you. Please wait for a while.
Sure.
Thank you for waiting, we are sorry to say that no reservation was found in our database on your name.
No worries, thank you for the information.
Thanks for opting us, have a good day.