hello.
Hello, how may I aid you?
I am jeffer Wilson, can you change my reservation please?
Sure, I am here to help you out. Please allow me a moment to check your previous reservation details on your name.
Please take your time.
Sorry Wilson, there is no active reservation on your name in our data base.
That's ok, not a problem. Thank you connecting me and trying to solve.
Thank you for reaching us.