Hi.
Hello, how can I aid you for the day?
As my meeting got cancelled I want to cancel my reservation, can you help me with it please?
Sure, we are glad to help you.
Thank you.
May I know your good name please?
My name is Lisa Martinez.
Ok, please wait for a few minutes.
Ok.
Sorry to say that, no reservation was found on your name to cancel.
That's ok, thank you for the response.
Thank you for choosing us.