Hi.
Hello, how can I serve you now?
Please cancel my ticket, which is reserved on my name Jennifer Edwards,because my office leave was not issued to go home.
Sure, I will help you with that.
Ok.
Please wait for moment, while I search for the reservation.
Sure.
Thanks for waiting, sorry to inform you there is no any reservation found on your name.
Ok. Thank You.
Thank you for reaching us, have a nice day ahead.