Hello, I am Helen Nelson.
Hello, how may I help you?
As my manager did not approve my leave, I would like to cancel my recent reservation.
Sure. Please wait for a moment. Yes, I have found your reservation. Can I cancel it?
Sure, take your time. Ok, please proceed to cancel.
Your ticket is cancelled successfully.
Thank you. Welcome.
You are welcome. Thank you for reaching us, have a nice day.