Hi.
Hello. How may I assist you?
I need to cancel my reservation, can you help me out?
Sure, I am here to help you. May I know your name please to check your reservation status?
I am Katherine Adams.
Please wait a moment.
Sure.
Katherine Adams, no reservation has been found on your name in our database.
That's ok, not an issue. Thank you for your help.
Thank you for approaching us.