Hi.
Hello, how best can I aid you for the day?
I already had a reservation for my holiday trip but, suddenly I need to attend a client meeting at head quarters. So I need to change my reservation. Can you please modify my reservation?
Sure, I will be your helping hand in modifying your reservation.
Thank you.
May I know on which name the ticket has been reserved?
Ticket has been reserved on the name of Emma Perez.
Please wait for a moment, I will check your reservation status and get back to you.
Sure, I will wait for your response.
Thanks for waiting. Sorry to say that there is no reservation found on the name of Emma Perez.
Ok, no issues. Thank you for giving the information.
Thank you for choosing us, hope to serve you again.