Hello.
Hello,. How can I help you?
I want to change my recent reservation, Can you please help me in that?
Sure, can I have your name please?
My name is Carolyn Hernandez.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation on your given name.
Ok, that's not a problem. Thanks for your information.
Thank you for opting us.