Hi.
Hello,. May I know your name please?
I am Eric Jackson.
How may I be of your help?
I want to cancel my recent reservation due to ongoing tornado at my destination place.
Ok.
Can you help me in this?
Sure, I am mirthful to help you.
Thank you.
Please be on hold.
Sure.
Thanks for holding on.
My pleasure.
I have checked in the reservation list to cancel your ticket, but could not find any reservation with your name.
Not a problem, thank you.
Thanks for contacting us, hope to serve you again.