Hello.
Hello, how can I aid you at present?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, I am here to help you with cancellation. May I know your name please?
Thank you. My name is Edward Miller.
Ok, please wait for sometime.
Sure, I will wait for your information.
Sorry to say that, there was no reservation found on your name to cancel it.
Ok, not an issue. Thank you for providing information.
Thank you for availing our service.