Hello.
Hello. How may I serve you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, may I know your name please?
My reservation was done under the name Anna Scott.
Please wait a moment.
Sure, take your time.
We found a reservation in your name. Can I have your journey details please?
I would like to depart on Apr 2nd and return on Apr 4th.
May I know your airport codes?
My source airport code is IAH and destination airport code is CLT.
 We found an airline:Frontier , flight number: 1012 and price is 200 with one connection. Shall I proceed to book?
Yes, please confirm the booking.
Your flight ticket has been processed.
I really appreciate your help, thank you for your service.
Thank you for reaching us.