Hello, I am Kathleen Allen.
Hello, how can I provide assistance for you today?
Due to emergency meeting, I want to change my reservation. Can you help me with it?
Sure, I will help you. Please wait for few minutes, I will check with your recent reservation status.
OK.
Thank you for waiting, there is no recent reservation found on your name.
No problem.
Thank you for approaching us, have a great day ahead.