Hello.
Hello, how can I be your helping hand today?
Owning to an emergency I want to change my existing reservation. Can you please help me with this?
Sure, I am here to help you.
Thank you.
On whose name, you want to change the ticket?
I am Samantha Adams.
Sorry to say that, no reservation was found on your name to change.
Ok, no problem. Thank you for checking.
Thank you for choosing us.