Hi.
Hello. How may I help you today?
I already have an reservation to attend at my meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you help me to change my reservation?
Ok, please wait for a moment.
Sure.
Sorry to inform you, there is no reservation by your name. Thank you for choosing our services. May I know your name?
I am Eric Scott. Thanks for your service.
Thank you for choosing us.