Hello,. I am Stephanie Lee.
 Hello, how can I assist you today?
I made a earlier reservation to attend a seminar, due to some issues it got postponed. Can you please change my reservation?
Sure, I will help you with that.
Thank you.
Please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no issue. Thank you for your information.
Thank you for choosing us.