Hello.
Hello. How may I assist you?
Can you please help me out in cancelling my recent reservation? As my visiting location is fully destroyed by floods.
Sure, I will help you with the ticket cancellation. May I know your full name to check the ticket status?
Sure, my name is Brian Hill.
Ok, please wait a moment. I will check the ticket status and let you know the information.
Ok, please carry on.
I am happy to inform you, I have found your ticket reservation in our database and successfully cancelled your ticket.
Thank you so much for your help.
That's my pleasure, thank you for connecting with our travel agency.