Hello.
Hello. How can I assist you?
I want to cancel my recent reservation, due to my brother's marriage has been cancelled.
Ok.
Can you help me with cancellation?
Sure, I will help you. May I know your good name?
Sure, my name is Samuel Roberts.
Please, wait for a minute.
Sure.
Thanks for your time. There is no reservation found on your name.
No problem, thanks for your help.
Thank you for approaching us.