Hello.
Hello. How can I assist you today?
Owing to an emergency, I would like to change my plan to visit Boston to another day.
It's ok fine.
Can you please help me in changing the existing reservation?
Sure, I will help you. Please give me a moment, I will check existing details. May I know your good name for checking?
My name is Amy White.
Sorry Amy, no reservation has found under your name.
Ok, no issues.
Thank you for choosing us.
Thank you for your help.
You are welcome. Have a good day.