In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Ex Input:
customer: Hello. 
 agent: Hello, how may I oblige you today? 
 customer: My name is Helen Young, I want to book a flight from TX-HOU to Denver, CO-DEN to meet my sister. Can you book a connecting flight for me? 
 agent: When you are willing to travel? 
 customer: I will fly on 11/30 and return on 12/02. 
 agent: Please wait for a moment. 
 customer: Sure. 
 agent: We found 1002 Southwest airlines with single connection with price 100. 
 customer: Please proceed with booking. 
 agent: Your, booking has been confirmed. 
 customer: Thank you for helping me with booking. 
 agent: Thank you for reaching us.

Ex Output:
book


Ex Input:
customer: Hello,. I am Susan Gonzalez. 
 agent: Hello, how can I help you? 
 customer: I need to book a flight ticket from Seattle to meet my grandparents after a long time in Washington. Can you please help me in booking? 
 agent: Sure, may I know your planned travel dates? 
 customer: My depart is on 03/17 and arrival on 03/19. 
 agent: Please share me your source and destination codes. 
 customer: My source code is WA-SEA and destination code is DC-IAD. 
 agent: May I know your price limit? 
 customer: I can spend up to 5000. 
 agent: Please wait for a moment. 
 customer: Ok. 
 agent: Thanks for waiting, sorry to say that, no flights were found with your details. 
 customer: Ok, no issue. 
 agent: Thank you for opting us. 
 customer: Thank you for your support.

Ex Output:
no_flight


Ex Input:
customer: Hello. 
 agent: Hello, how can I be your helping hand today? 
 customer: Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. Can you help me to change it? 
 agent: Sure, I am here to aid you. 
 customer: Ok. 
 agent: May I know your name? 
 customer: Sure, my name is Kenneth Thompson. 
 agent: Ok, please wait for a few minutes. 
 customer: Sure. 
 agent: Thank you for your time, we are sorry to inform you that we did not find any reservation on your name. 
 customer: Not an issue, thanks for your help. 
 agent: Thank you for approaching us.

Ex Output:
no_reservation