Hello.
Hello, how can I support you today?
I am Brian Walker. Due to an emergency I want to cancel my recent reservation. Can you please help me with it?
Sure, Brian Walker, we are gleeful to help you. Please wait for a few seconds.
Ok.
Thanks for your time, we are sorry to inform you that no reservation has found based on your name.
Not a problem, thank you.
Thanks for availing our service, have a pleasant day.