Hello.
Hello. How can I assist you today?
Can you please help me with flight tikcet cancellation process that I am unable to travel the trip?
Sure, will you mention your name for checking the reservation status?
Thank you and my name is Emily White.
Please give me a moment.
Sure.
Thanks for waiting, there is no reservation found under your name.
Ok, that's fine. No problem with that one. Thank you for your service.
Welcome, have a great day.