Hi.
Hello, what service are you looking for?
Due to the sudden change in climate, my business conference got postponed. Can you please help me with changing my reservation?
Sure, may I know your name please?
My name is Samantha Hall.
Thank you, please wait for a while.
Ok.
I am sorry to inform you that we don't have any reservation on your name.
No worries, thank you for your valuable information.
Thank you for connecting us.