Hi,.
Hello,.
I am Shirley Lewis.
How may I help you today?
Can you please help me out in changing my existing reservation? As my planned trip has postponed to some other dates.
Sure, please be on hold.
Ok.
Thank you for your time.
My pleasure.
We are regret to say that, there is no active reservation found in your name.
It's ok, not a problem. Thanks for your help.
Thank you for reaching us. Have a great day.