Hello.
Hello. How can I help you?
I want to cancel my recent reservation due to bad health conditions. Can you help me with that?
Sure, I am here to help you.
Thank you.
Could you please forward your name for checking the present status?
Sure, Rachel Jones here.
Please wait for a while.
Sure.
Sorry, I didn't find any reservation on name of Rachel Jones.
Ok, no worries.
Thank you for approaching us, have a nice day.