Hello.
Hello, what can I do for you today?
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you please help me with this?
Sure, I am glad to help you.
Thank you.
To proceed further, we need your name.
Sure, I am Brandon Miller.
Thanks for your name, please wait.
Sure.
Thanks for your time, there was no reservation found on your name to change.
Ok, Thank you for your service.
Thank you for opting us.