Hello.
Hello. How may I help you at this minute?
I want to do some changes in my existing reservation. Can you help me for that?
Sure, I am glad to help you with that.
Thank you.
May I know your name?
My name is Samuel Parker.
Ok, wait for a minute.
Sure, I will wait for your response.
Sorry to say that, there is no reservation found on your name in our database.
That's ok, thank you for checking.
Thank you for approaching us.