Hi.
Hello. How can I assist you now?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
Sure, I will help you with that.
Thank you.
Can I have your name please?
Shirley Barker.
Ok, please wait a moment.
Ok.
Sorry Shirley Barker, no reservation has found under your name to change.
No issue. Thank you.
Thank you for choosing us, have a good day.