In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[Q]: customer: Hello. 
 agent: Hello. 
 customer: Larry Allen here. 
 agent: How may I assist you? 
 customer: I want to travel from SEA to LAX for my business trip, can you please help me out with booking of a flight ticket on those locations? 
 agent: May I know your travelling dates please? 
 customer: Sure, I am planning to move on 11/07 and please book my return ticket also on 11/09. 
 agent: Ok, please wait for a moment. 
 customer: Sure. 
 agent: Flight-1007 is available for you with 1 connection at the price of 100, can I proceed with booking? 
 customer: That's fine for me to travel, you can proceed with booking. 
 agent: Your booking is done. 
 customer: Thank you for your help in booking of my ticket. 
 agent: Thank you for choosing us. 
 customer: Welcome.
[A]: book


[Q]: customer: Hi. 
 agent: Hello, how may I render you? 
 customer: I want to book a ticket from BOS to JFK, can you help me? 
 agent: Sure, may I know your journey dates? 
 customer: My travel dates are 05/07 and 05/09. 
 agent: Do you have any specification? 
 customer: I need a flight with connection 1. 
 agent: May I know your good name for further process? 
 customer: Myself Lisa Edwards. 
 agent: Thank you for sharing your journey details, please hold on. You have a flight with airline Hawaiian and flight number is 1014 with 1 connection and price is 200. 
 customer: Sure. You can book it. 
 agent: Your reservation is done. 
 customer: Thank you for booking. 
 agent: Thank you for choosing us, have a nice day.
[A]: book


[Q]: customer: Hello. 
 agent: Hello, how may I serve you for the day? 
 customer: Can you please help me in booking a flight ticket from SFO to DEN? 
 agent: Sure, may I know on which dates you wish to travel? 
 customer: I wish to start my journey on Dec 23rd and return on Dec 25th. 
 agent: May I know your name please? 
 customer: I am Timothy Williams. 
 agent: Is there any airline preference in your journey? 
 customer: No. 
 agent: Please let me know your connection limit. 
 customer: I want a single connection in between my journey. 
 agent: Do you have any more specifications in your journey? 
 customer: I want to depart in the afternoon. 
 agent: Sorry, there are no flights are available on your preferred routes, due to bad weather conditions. 
 customer: Ok, no issues. Thank you. 
 agent: Thank you for choosing us.
[A]:
no_flight