Hello.
Hello, how may I assist you?
I have to cancel my reservation due to my planned trip got cancelled. So please help me with that.
Sure, may I know your good name please?
Thank you. Please check the reservation with my name Matthew Campbell.
Please wait for a moment.
Sure, take your time.
Sorry, there is no reservation found on your name in our database to cancel.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you for approaching us.