Hello, I am Daniel King.
Hello, how can I help you today?
Due to heavy snow fall I want to cancel my recent reservation. Can you be my helping hand?
Sure, please wait a moment.
Ok.
We are happy to inform you we found a reservation with your name. Shall I proceed with cancellation?
Ok.
Your cancellation is done.
Thank you for your service.
Thanks for reaching us, have a good day.