Hello.
Hello. How may I help you?
Can you help me to change the reservation which I had done recently?
Sure, I will help you. Can I know your name please?
Ok, please check for the name Richard Johnson.
Ok, please give me a minute.
Ok, I will wait for your response.
Sorry, there is no reservation found with your name to change the details.
That is ok, thank you for providing the information.
You are welcome. Thank you for choosing us.