Hello.
Hello.
Myself Charles Johnson.
What help do you require from our travel agency?
Can you please help me with cancelling my reservation?
Sure, I can assist you with the ticket cancellation process. Can you please hold on for a minute?
Thank you. I will wait for your response.
Sorry for the inconvenience, I have not found your previous reservation with your name to cancel.
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
My pleasure. thank you for choosing us.