Hi.
Hello.
I am Dorothy Young here.
Dorothy Young, how may I assist you today?
I want to reserve my ticket from OAK to CLT, can you please help me to book a ticket?
Yes, I will help you. Please let me know with your trip dates.
Sure, my planned dates of journey are from Jan, 20 to Jan, 22.
May I know if you need a direct or connecting flight please?
Yes, I need a connecting flight.
Please let me know if you have any other preferences with respect to your journey.
Yes, I need a return time which is at evening.
We have a connecting flight operated by Frontier Airlines with a fare of 200 that returns in the evening from Charlotte. Shall I book the ticket ?
Ok, you can book it.
I have booked your ticket in flight-1004. It departsfrom OAK 0:00AM Jan, 20 and return form CLT  at 2:00AM Jan, 22.
Thank you for your help in booking my ticket.
Thank you for reaching us. Have a happy journey.