Hi.
Hello, how can I guide you for today?
Can you please help me in cancelling my recent reservation?
I will help you with that.
Thank you.
May I know your name?
Robert Thomas here.
Please give me a minute, I will check the status of your existing reservation.
Sure, take your time.
Sorry, there is no reservation found under your name in our database.
Not a problem, thank you for your information.
Thank you for contacting us, have a nice day.