Hi.
Hello, how may I aid you today?
I would like to cancel my reservation as my project submission got delayed. Can you help me with it?
Sure, we are happy to help you with cancellation. May I know your name?
Nicholas Taylor is my name.
Ok, please wait for a while.
Ok.
Thanks for waiting, there was no reservation found on your name.
That's ok, thank you for your response.
Thank you for choosing us.