Hello.
Hello.
I am Kenneth Collins.
How can I guide you now?
I am unable to attend a client meeting due to health issues, so I am unable to travel to my old office. Can you please help me in cancelling my  flight ticket?
Kenneth Collins, please wait for a while.
Sure, I can wait for your response.
Sorry, no flights are available for your journey.
Ok, that's fine. Thank you for your immediate help.
Thank you for consulting with us. Have a nice day.