Hello.
Hello. How can I assist you today?
Actually, my exam has been postponed due to some problem so, can you please help me to change my existing reservation?
Sure, I will help you on that.
Thank you.
Will you please mention the name for checking the reservation?
Sure, my name is Charles Hill.
Thank you for waiting.
It's my pleasure.
There is no reservation found under your name.
That's fine. Thank you for your information.
Thank you for reaching us, have a great day.