Hello.
Hello. How may I help you?
Carolyn White here. I would like to change my recent reservation because of some personal work, can you help me to change that reservation?
Ok, please wait for a while I will let you know the current status of your reservation.
Sure, take your own time.
There is no reservation found under your name to change it.
That's fine, thanks for your help and valuable information.
My pleasure. Thanks for approaching us.