Hello.
Hello. How can I serve you?
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation.
Ok.
Can you help me to change?
Sure, I will help you. Can I have your good name to check the reservation?
Sure, my name is Kimberly Nelson.
Please standby.
Sure.
Thanks for your time, we did not find a reservation on your name.
No problem, thanks for your assistance.
Thank you for reaching us.