Hello.
Hello, how may I support you at present?
Due to sudden changes, my exams has been postponed. Can you please help me to change my reservation?
Sure, we are glad to help you to change it.
Thank you.
Can you please mention your name to check with your reservation?
Matthew Edwards here.
Ok, please wait for a couple of minutes.
Sure.
Thanks for waiting, there was no reservation found on your name to change it.
Ok, not an issue. Thank you.
Thank you for consulting our service.