Hi.
Hello. How can I assist you?
Could you please help me to cancel my recent reservation due to cancel of my trip?
Sure, I can help you and can I know your name for checking purpose?
Sure, Karen Adams is my name.
Please allow me a moment.
Sure.
Thank you for your patience, there is no reservation found for the user name in our back end to cancel your booking.
Not a problem, thank you for the information.
You are most welcome and thank you for reaching us.