Hello, my name is Thomas Thompson.
Hello, how may I oblige you today?
Could you help me in cancellation of my resent reservation? As my visa permission got postponed for my higher studies.
Sure, could you please hold a moment, let me check your reservation and let you know.
Sure.
Thanks for your time, sorry, we have not found your earlier reservation with us.
Ok, no worries at all. Thank you for your information.
Thank you for reaching us, have a pleasant day.