Hi.
Hello.
i want to cancel my recent reservation as my plan to meet my grand parents got post pone.
Sure, I am here to help you.
Can you please help me in cancellation?
Hold on for a moment. Let me check.
Sure.
May I know the name on which the ticket has been reserved?
I am Nicole perez.
Sorry Nicole, there are no flights reserved on your given name formerly.
Ok, not an issue. Thank you for your information.
Welcome, thank you for choosing us. Have a great day.