Hello.
Hello. What service do you need from our travel agency?
I need to cancel my reservation so please help me with that.
Sure, I am glad to help you with that. Can you please tell me your good name to check the reservation status?
Sure, myself Sarah Adams.
Ok, please wait a minute.
Sure, take your time.
Sorry to inform you, there is no reservation found with your name in our database to cancel.
It's ok fine, no problem. Anyway, thank you for your time.
You are welcome, thank you for contacting our travel agency.