Hello,. I am Jason Brown.
Hello, How can I help you?
I need to book a direct flight ticket to attend my grand father funeral  services. Would you help in booking my flight ticket from Oakland, OAK?
Sure, May I know the destination code?
Washington, DCA is my destination airport.
Please help me with your travel dates.
03/09 - 03/11 are my dates of travel.
Please wait a minute.
Sure.
Sorry, No flights found with your chosen dates.
Ok, not a problem. Thank you for prompt response.
Thank you for reaching us.