Hello.
Hello, do you need any help from us?
Can you please help me in doing some modifications in my recent reservation? As my planned trip has been postponed to some other dates.
Sure, could I have your good name please?
Sure, Pamela Mitchell here.
Sorry, there is no reservation matching with your name in our portal to make changes.
That's ok, may be I have done a wrong booking. Thank you for giving the information.
You are welcome, have a great day.