Hi,.
Hello, how may I aid you?
Actually I have planned a trip to enjoy my weekend. But, unfortunately I have misplaced the month while booking. So, I need to cancel my ticket. Can you help me with that?
Sure, I am here to help you.
Thanks for your response.
Please give me a minute, I will get back to you with current status.
Ok, take your own time.
Unfortunately, there is no reservation found with your name in our database. May I know your good name?
Sure, Barbara Parker is my name.
Thanks for providing your name.
That's ok, you have done a great job. Thanks for your assistance.
Thanks for approaching us.