Hello.
Hello, how may I serve you for the day?
I am Matthew Brown, I want to cancel my recent reservation due to health issues.
Sure, we are here to help you. Please wait for a while, I will check the reservation list and revert to you.
Sure.
Thank you for your time. Sorry there is no reservation found on your name.
No problem, thank you for your service.
Thank you for approaching us. Have a good day.