Hello.
Hello. How can I help you?
I am planning to change an existing reservation, due to health issue. Can you please help me out?
Sure, I am here to help you with that, can I know your good name to proceed further?
My name is Jennifer Martinez.
Thank you. Please wait for a while, let me check your reservation status.
Sure.
I am very sorry to inform you that there is no reservation found under your name in our database.
That's fine, thank you for your service.
Thank you for reaching us.