Hello.
Hello, how may I help you?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, may I know your name please?
My name is Amy Garcia.
Wait a while, kindly.
Sure, take your time.
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
That's ok, thank you for your information.
Thank you for reaching us.