Hello.
Hello. How may I assist you at this moment?
I am Michael Garcia.
Nice meeting you Garcia.
I would like to cancel my reservation as I am going to pilgrimage, can you please help me out?
Sure, I am gleeful to help you.
Thank you.
Please wait a moment to check your previous reservation.
Sure, take your ample time.
We regret that, there is no reservation found with your name in our records.
Ok no problem,thank you for your services.
Thank you for reaching us, have a great day.