Hello.
Hello.
Sharon Wright here.
How can I provide you our services?
I want to cancel my ticket as I am sick.
Sharon Wright, I hope you get well soon.
Thanks for your concern.
Please allow me to check with your previous booking for a while.
Sure.
Sorry to inform you, I couldn't be able to find any active reservation by your name. Sorry for the inconvenience caused.
No problem, thank you.
Thank you for approaching our agency regarding your cancellation.