Hello.
Hello, how can I support you today?
I want to cancel my reservation due to heavy snowfall at my destination place, so please help me.
Sure, we are here to help you.
Thank you.
May I know your name please?
Sure, my name is Angela Perez.
Please give me a minute, I will check the reservation list and get back to you.
Sure.
Thanks for your patience, no existing reservation was found on the name of Angela Perez in the database.
No worries, thanks for your effort.
Thank you for choosing us.