Hello.
Hello, how may I aid you now?
I want to change my existing reservation due to sudden postpone of my trip. Can you help me with that?
Sure, I will help you with that.
Thank you.
May I know your name please?
I am Ashley Wilson.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no issues. Thank you for your information.
Thank you for reaching us.