Hi.
Hello, how can I assist you today?
As my schedule to meet manager got postponed, I want to change my reservation. Can you please help me?
Sure, I will help you with that. To proceed further, May I know the name?
I am Richard Lee.
OK, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
It's ok, thank you for the information.
Thank you for opting us, Have a great day!.