Hello.
Hello. How can I aid you today?
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, So can you please cancel it?
Sure, I am here to help you.
Thank you.
May I know on whose name the ticket has been reserved formerly?
I am Donna Perez.
Sorry Donna Perez, there are no flights reserved on your given name formerly.
No problem, Thanks for the information.
Welcome, thank you for choosing us. Have a great day.