Hi.
Hello, how may I assist you?
I need to cancel my recent reservation, due to the sudden work assigned on my journey day. Can you help me in that?
Sure, I can help you.
Thank you.
May I know your good name please?
Steven Johnson, is my name.
Please wait for a while.
Sure, make it as soon as possible.
Thanks for your time, there is no reservation found in your name.
That's ok, not an issue. Thanks for your effort.
Thank you for choosing us.