Hello.
Hello, how can I support you today?
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow.
Sure, may I know your name?
My name is Cynthia Hill.
Ok, please wait for a moment.
Ok.
Thanks for your time, we found a reservation on your name and it is cancelled successfully.
Thank you.
Thank you for choosing us.