Hello.
Hello. What kind of help do you expect from us?
I would like to change my reservation as I am leaving for hometown, can you please help me out?
Yes, I can help you to change the ticket details. What is your full name?
Samuel Scott here.
Ok, please hold on for a while.
Sure.
There is no active reservation found with your name in our portal. Sorry for the inconvenience.
Ok no problem, thank you for your services.
You are welcome. Thank you for opting us.