Hi.
Hello, how may I guide you today?
I decided to cancel my ticket as my music live concert got cancelled. So, please cancel my ticket.
Sure, I will help you.
Thank you.
Can I have your name to trace your details?
I am George Martinez.
Ok, please give me a minute George Martinez.
Sure.
Thank you for waiting, there was no reservation found on your name in our database.
Ok, Thanks for the response.
Thank you for opting us.