Hello.
Hello. How may I assist you at this moment?
I want to change my existing reservation, due to bad weather conditions. Can you please help me to change my reservation?
Sure, I am here to help you out with that.
Thank you for the response.
May I know your name to check your reservation status?
My name is Charles Wilson.
Sorry, there is no reservation found on your name in our records.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.