Hello.
Hello, how can I oblige you today?
I am Kimberley Lopez, I want to change my reservation as my plan to meet my grand father is postponed. Can you help me with that?
Sure, I can change your reservation right now. Please wait for a minute.
Sure.
Sorry to notify that there is no reservation found on your name.
Ok, thank you for the information.
Thanks for opting us. Have a good day.