Hi.
Hello, how may I help you today?
I want to cancel my recent reservation due to an emergency, can you please help me?
Sure, we are here to help you. Can I have your name to proceed further?
Sure, my name is Samantha Carter.
Ok, please wait a moment.
Sure.
Thank you for your time, sorry no reservation found on your name.
Ok, not an issue.Thank you for your information.
Thank you for reaching us.