Hi.
Hello. How may I help you today?
I am Elizabeth Edwards, can you help me to change my reservation?
Sure, please wait a moment.
Ok.
Your previous reservation was found, can you please mention your new airport codes?
My airport codes are ORD and DFW.
Please mention your new travel dates?
My trip dates are 12/02 and 12/04.
Please hold a moment.
Ok.
Sorry, due to bad weather conditions no flights are running on your route.
No issues, thank you.
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