Hello.
Hello, how may I assist you at this moment?
I made an earlier reservation to attend a seminar, due to some issues it got cancelled. Can you please cancel my reservation?
Sure, we are here to help you.
Thank you.
May I know your good name?
My name is Ashley Lewis.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, no issue. Thank you.
Thank you for choosing us.