Hi.
Hello, how can I amend you?
I just want to change my existing reservation, due to sudden changes in my trip.
Ok.
Can you hep me out?
Sure, we are here to help you.
Thank you.
May I know your good name please?
Richard Williams is my name.
Please wait for a while.
OK.
Thanks for giving your valuable time. There is no reservation done earlier with your name to change.
Ok, I will check. Anyhow thanks for the response.
Thank you for choosing us, have a great day.