Hello.
Hello. Can you please tell me how may I help you?
I am Thomas Adams. I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I am here to help you to cancel the ticket. Can you please wait a minute?
Thank you. Sure.
Sorry to inform you that, there is no active reservation found with your name to cancel your ticket.
Ok no problem, thank you for your services.
You are welcome. Thank you for approaching us.