Hello.
Hello, how can I guide you for today?
Kevin Philips here. I want to cancel my previous booking today due to my office work, can you help me?
Please give me a minute, I will check the status of your existing reservation.
Ok, please check with my previous booking status.
Sorry, there is no reservation found under your name in our database.
Oh! That's very sad to hear from you, thank you for checking anyways.
Thank you for contacting us, have a nice day.