Hello.
Hello. How may I help you today?
I made a reservation for round trip and got a connecting flight but now I want change a reservation with a direct flight. Can you please help me to change it?
Sure, may I know your name to change your reservation as per your request.
Sure, you can check my reservation on the name of Brian Moore.
Ok, please wait a while let me check the reservation list and know you the current status.
Sure.
Sorry, there is no reservation matching with your name in our portal to make changes further.
Ok, not an issue. Thanks for your help.
Thank you for reaching us. Hope to serve you again.