Hi.
Hello, how may I assist you?
I need to change my existing reservation, Can you please help me with that?
Ok, may I know your good name please?
Angela Phillips here.
Please allow me to check with your booking.
Sure.
Thank you for waiting. There is no flight available for your journey.
Ok, no problem.
As, I could't find any reservation by your name.
Thanks for your information.
Thank you for choosing us.