Hi. I am Edward Miller.
Hello, how may I aid you today from my end?
I need to cancel my reservation due to some issues, can you help me out?
Sure, I am here to help you out. Please allow me a moment to check the reservation status.
Ok, please take your own time.
Sure Edward Miller, there is no reservation on your name in our database.
That is ok, thank you for providing me the information.
Thank you for reaching us.