Hi.
Hello. How can I aid you?
My holiday trip got cancelled, can you please help me in cancelling my reservation?
Sure, please provide me the name to check for the status.
I am Frank Hall.
Please be on hold, I will get back to you in a minute.
Ok.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
Ok, no problem. Thank you.
Thank you for reaching us.