Hi.
Hello, how may I help you today?
Due to landslides at my location, I'm unable to catch the flight. Can you please cancel my reservation?
Sure, I will help you. May I know your name please?
My name is Gary Taylor.
Gary, please wait for a mean while.
Ok.
Sorry Gary, your reservation has been successfully cancelled as per your database.
Thank you for your service.
You are welcome.