Hello.
Hello. How can I help you at this moment?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I am here to help you with that, can I know your good name to proceed further?
I am Melissa Campbell.
Sorry to inform you that there is no active reservation on your given name.
Ok, no problem. Thanks for the information.
Thank you for reaching us.