Hello.
Hello. How may I assist at this moment?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure. I am happy to help you out with that.
Thank you.
Can you please share your name to check out your reservation status?
Myself Shirley Wright.
Ok, please be on hold for a moment.
Sure, I will wait for your response.
Sorry to inform you that, there is no reservation found on your name in our records.
Ok, not an issue. Thank you for your information.
Welcome and thank you for approaching us.