Hi. I am Samuel Green.
Hello, how can I assist you?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, we are here to help you.
Thank you.
Please wait a minute, I will your reservation status and get back to you.
Sure.
Sorry, there is no reservation found on your name.
Ok, no issues. Thanks for the information.
Thank you for opting us.