Hello.
Hello, how may I help you today?
I want to change my recent reservation. Can you help me out?
Sure, I am here to help you with this. May I know your name please?
Mary Campbell.
Please wait for a moment.
Ok, take your time.
Sorry Mary, there is no active reservation found as per your name to change it.
That's ok. Anyways, thank you.
You are welcome.