Hello.
Hello. How can I help you?
I want to change my flight reservation as I am unwell, please help me.
Sure, I will help you to change your reservation.
Thank you.
Ok, may I know your name?
My name is Kimberly Phillips.
Please give me a moment.
Sure.
Sorry, no reservation found on your name to change your reservation.
Sad to hear that. Anyway, thank you for checking.
Welcome, have a nice day.