Hi. I am Stephen Scott.
Hello, what kind of help you want from us?
I want to cancel my recent reservation, due to health issue. Can you help me in my cancellation?
Sure, I am gleeful to help you.
Thank you.
OK, please wait a moment I will check and get back to you.
Sure, take your time.
Thanks for waiting, there is no reservation found with your name.
Not an issue, thank you for your response.
Thank you for choosing us, have a good day.