Hi.
Hello, how may I assist you?
Due to heavy rains in my existing location, I want to cancel my reservation.Could you help me in cancellation of ticket?
Sure, please wait for a moment.
Sure. Take your time.
May I know your good name please?
Ok, my name is Samantha Davis.
Sorry, there is no reservation found on your name in our database to cancel.
Ok, no problem. Thank you for your help.
You are welcome.