Hello.
Hello. How may I assist you at this moment?
I need to change the travel dates in the previous reservation because I have postponed my trip. Can you please help me to do that?
Sure, I am here to help you. Can I know your name please?
Thank you. I am Michael Turner.
Sorry to inform you that, there is no active reservation found with your name to change the ticket details.
That's fine, no problem.
You are most welcome. Thank you for choosing us.
Than you for your help.
My pleasure.