Hi.
Hello, how may I assist you today?
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
Sure, may I know your name for the changing process?
Sure, my name is Melissa Perez.
Thank you, please wait for a while.
Sure.
Sorry, we couldn't find a reservation on your name to change.
Oh! That's ok, thank you for giving the information anyways.
Welcome, thank you for reaching us.