Hello.
Hello. How may I help you?
I want to change my reservation due to my bad health. Can you help me?
Sure, I will help you. Please let me know your name.
My name is Patricia Miller.
Thank you. Please wait for a while.
Sure.
Sorry, there is no reservation found under your name in our database.
Ok, thank you for the information.
You are welcome and thank you for choosing us.