Hello.
Hello, how may I guide you?
I want to change an existing reservation, so please help me in changing the reservation.
Sure, I am here to help you for this. May I know your name please?
Myself Richard Collins.
Just a moment, let me check your reservation status in our records.
Ok.
Sorry to inform you, no reservation is found with your criteria.
Not an issue. Thank you.
Thank you very much for approaching our agency.