Hello, Cynthia Baker here.
Hello, how may I guide you?
Due to heavy rainfall in our area, I couldn't travel. Can you please change my existing reservation?
Sure, I will help you. Please wait a moment.
Sure, take your time.
Cynthia, no reservation has been found on your name in our records.
Its ok, no issues. Thank you for the information.
Thank you for contacting us.