Hello.
Hello, how may I aid you today from my end?
I am Scott Miller. I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Sure, I am here to help you out. Please allow me a moment.
Thank you. I will wait for your response.
Sorry Scott Miller, there is no active reservation on your name.
Oh! It may not be booked properly due to server issues while booking.
Thank you for reaching us.