Hello.
Hello. How can I assist you at this moment?
I want to cancel my recent reservation, can you please help me out?
Sure, I am happy to help you with that. Can I have your good name please to check your reservation status?
Sure, my name is Deborah Nelson.
Ok, please wait a moment.
Ok, take your time.
Sorry to inform you that no reservation has found under your name to cancel.
It's ok, thank you for the information.
Thank you for  choosing us, have a good day.