Hello.
Hello, how may I assist you?
Would it be possible to cancel my reservation as my holiday trip got cancelled due to some personal issue?
Sure, may I know on which name the ticket has been reserved?
Please check the reservation list on the name Nancy Clark.
Ok, please wait for a while.
Sure, take your time.
Thanks for waiting, we couldn't find any reservation on your name.
Ok, no issues. Thank you for your information.
Thank you for reaching us.