Hello.
Hello. How may I assist you today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, may I know your name to check with your details.
I am Justin Davis.
Please wait a moment.
Sure.
Sorry, there are no active reservations on your name to cancel.
No problem, thank you for the information.
Thank you for reaching our service.