Hello.
Hello, how may I help you today?
I want to cancel my recent reservation, due to my seminar has been cancelled. Can you help me with that?
Sure, may I know your name for the cancellation process?
Sure, you can check the reservation on the name of Patricia Green.
Thank you for providing your name, please be on hold.
Sure.
We found a reservation in your name and it has been cancelled.
Thanks for your help.
Thank you for opting our service.