In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[Q]: customer: Hello, I am Lisa Young. 
 agent: Hello, how can I assist you? 
 customer: I want to visit Lake Harriet at MSP, can you please book a ticket for me? 
 agent: Sure. Can you please provide the travelling dates? 
 customer: I intend to travel on 08/12 to 08/14. 
 agent: Do you have any limitations? 
 customer: Price 5000. I need 1 connection. 
 agent: Please share your airport codes. 
 customer: Origin: DFW. 
 agent: Thanks for the information. We did not found any flights matching your criterion. 
 customer: Ok. Thank you. 
 agent: Thanks for choosing us.
[A]: no_flight


[Q]: customer: Hi. 
 agent: Hello. How may I assist you? 
 customer: Please book a flight ticket on a connecting flight. 
 agent: Sure, I am here to help you. Can you please share your airport codes? 
 customer: My airport codes are from OAK to LAS. 
 agent: On which dates you would like to travel? 
 customer: My trip dates are 09/22 and 09/24. 
 agent: May I know your departure and arrival time? 
 customer: I am comfortable with any timings. 
 agent: Do you have any other requirements? 
 customer: No, thanks for asking. 
 agent: Ok, please share your name. 
 customer: I am Thomas Scott. 
 agent: Sorry, there are no flights in this route as per your travelling details. 
 customer: That's ok, thank you for your information. 
 agent: Thank you for choosing us.
[A]: no_flight


[Q]: customer: Hello. 
 agent: Hello. 
 customer: Michael Miller here. 
 agent: How can I assist you? 
 customer: For my brother's marriage anniversary party, I want to go DFW from LAS. So, can you please book my ticket? 
 agent: Sure, please share your travel dates. 
 customer: My travelling dates are from 08/02 to 08/04. 
 agent: Please hold on for a moment, I will be back with the flight details. 
 customer: Sure. 
 agent: The flight 1026 of UA airlines is available on your requested dates with a price of 200. Shall I proceed? 
 customer: That's perfect. Please go ahead. 
 agent: Miller, your ticket is booked successfully. 
 customer: Thank you. 
 agent: You are welcome.
[A]:
book