Hello.
Hello, how may I aid you?
Myself Cynthia Edwards, I need to cancel my reservation as my exams got cancelled. Can you please help me with that?
Sure, please wait for a moment I will check your reservation status and proceed further.
Thank you for considering my request.
Sorry to say, there is no reservation on your name in my database.
Not an issue, anyways thank you for the information.
Thank you for reaching us, have a nice day.