Hello.
Hello. How can I assist you now?
I am Matthew Campbell. Owing to an emergency, I want to cancel my recent reservation.
Sure Matthew Campbell, I will help you with that.
Can you help me out?
Please wait a moment.
Ok, take your time.
Sorry Matthew Campbell, no reservation has found under your name.
That's ok. Anyways, thank you for your help.
Thank you for choosing us, have a great day.