Hi,.
Hello, how can I amend you today?
Due to bad weather at my source, I want to cancel my recent reservation.
Sure, I will help you.
Thank you.
May I know your good name please?
My name is Amanda Carter.
Please wait.
Ok.
Thanks for waiting, there is a reservation found on your name and it has been cancelled.
Thank you for your help.
Thank you for choosing us, have a good day.