Hi.
Hello. How can I assist you for the day?
Can you help me to cancel my reservation?
Sure, I am here to help you with that. May I know your name please?
Sure, I am Rachel Hall. Please check my details.
Please wait for a moment, let me check your previous reservation status.
Please make it fast.
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
No issues, thank you for your time.
Thank you for reaching us, have a great day.