Hello.
Hello. How can I help you today?
I want to cancel my reservation due to heavy snow fall at my destination point. Can you help me with that?
Sure, I am glad to help you with that. Can you please share your name?
My name is Jerry Anderson.
Please wait a moment.
Sure.
Sorry, no reservation found on your name in our database.
Ok, thank you for the information.
Thank you for reaching us, have a nice day.