Hello.
Hello. How best can I aid you today?
I want to cancel my reservation due to some health issues, so please assist me in cancellation.
Sure, I am happy to help you.
Thank you for accepting my request.
For checking your reservation status, we need to know your name. So, can you please forward me your name?
Sure, my name is Shirley Walker.
Ok, please wait for a while.
Ok, I will wait.
We regret to inform you that, there is no reservation found on your name in our database.
Not a problem, thank you.
Thank you for choosing us, have a good day.