Hi, I am James Turner.
Hello. How may I render you today?
Owing to an emergency, my badminton match got cancelled. So I request you to cancel my existing reservation.
Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
Sure.
Thank you for waiting, we didn't found any reservation by your name.
Ok, no worries at all.
Thank you for picking us.