Hi.
Hello, how may I aid you today from my end?
Due to sudden changes in my trip, I want to cancel my reservation. Can you please help me with this?
Sure, I am here to help you out. Please provide me your name to check whether any active reservation found on your name or not?
Reservation has been done on the name of Daniel Harris.
Sorry  Daniel Harris, there is no active reservation on your name in our database.
Ok, no problem. Thank you for your response.
Thank you for reaching us.