Hello.
Hello, how can I assist you?
Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
Sure, I am here to help you. Please share your name.
Thank you. Sure, I am Joshua Thomas.
Ok, wait a minute please.
Sure.
Thank you for waiting, sorry no reservation found on your name.
Ok, not an issue.
Thank you for reaching us, have a good day.