Hello. Margaret Lewis here.
Hello Lewis, how may I help you today?
I want to visit my friend in Japan.But suddenly I have an interview on that day.So I want to cancel my reservation. Can you please help me for that?
Sure, please wait a moment to check your active reservation status.
Ok.
Sorry Lewis, there is no reservation found under your name. Would you like to ask us anything else?
Nothing else.Any way thank you for information.
Ok, thank you for using our service, have a great day.