Hi.
Hello. How can I aid you today?
Rachel Martin here.
Yes Martin.
I want to cancel my reservation due to recent terrorist attacks in London, can you help me?
Sure, I glad to help you, please hold on for a moment to check your reservation status.
Ok, please check my existing reservation status and let me know.
Martin, I did not find any active reservation with your name in my database.
Oh! That's very sad news, maybe my husband had already canceled my ticket.
Thank you for reaching us.