Hello.
Hello, may I know how best I can help you today?
I want to cancel my recent reservation as I got my leg hurt and cannot go to the trip. Can you please help me?
Ok, for checking your request we need your name.
Sure, my name is Christine Rodriguez.
I found your reservation, shall I cancel?
Please go ahead and cancel it.
Your ticket has been cancelled. Amount will be credited in your bank account within four working days.
Thank you for your help.
Your welcome.