Hi. I am Benjamin Jackson.
Hello, how can I assist you?
I want to cancel my recent reservation, due to the climate. Can you help me over that?
Sure, I am here to help you.
Thanks.
Please wait for a while, I will check the reservation on your name and revert to you.
Ok, take your own time.
Thank you for your patience, we did not find any reservation on your name in our database.
It's ok, thanks for your information.
Thank you for opting us.