Hello.
Hello, how can I be your helping hand today?
Due to deal with an emergency case in my home town, I am unable to travel to my planned location. So, can you please help me in my flight ticket modification process?
Sure, we are here to help you.
Thank you.
May I know which on name the reservation has been done?
I am Mark Lopez and I have booked my previous flight ticket on my name it self.
Ok, please wait a minute.
Sure, I can wait.
Sorry to say that there is no reservation found with your name to modify.
It's alright, I think the ticket is not yet confirmed due to server problems while I was booking I got an issue with that one. Anyway, thank you for your help.
Thank you for opting us.