Hello, Virginia Harris here.
Hello. How may I help you?
I planned to take my parents for a vacation to ORD, can you please help me to book a flight ticket from LAX?
Sure, may I know your trip dates?
I prefer to travel on 05/19 and 05/21.
OK, please wait a minute.
Please make sure that the connection is 1. Sure.
There is a direct flight for you. Shall I proceed?
No, please don't book it.
Ok. Thank you to visit us.