Hello.
Hello, how may I help you today?
I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, may I know your name for the cancellation process?
Sure, my name is Laura Jackson.
Sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
Ok, no issues. Thank you for checking.
Welcome, thank you for reaching us.