Hi.
Hello. How may I assist you at this moment?
Due to some business meetings, I am going to change my reservation. Can you please help me with that?
Sure, I will help you with that.
Thank you.
Can you please provide your name to check your previous reservation?
Myself Raymond Robinson.
Please wait a moment to check.
Ok.
We regret to telly you that there is no reservation on your name in our records.
Not an issue, anyhow thank you very much for your help.
Thank you for reaching us, have a great day.