Hello.
Hello.
I am Kathleen King.
King, how can I help you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.
Ok, take your time.
There is no any active reservation with your name in my database.
That's ok. Anyways, thank you for your help.
You are welcome.