Hello.
Hello.
Due to bad weather, I want to cancel my reservation. Can you please help me with it?
Sure, it is my job to assist you with your concern. Please can I know your name please?
Jennifer Taylor here.
Ok, please wait a moment I will check.
Sure.
Ok, thank you for waiting. Sorry as per the reservation records the ticket which you have reserved is not found to cancel.
Ok, not an issue. Thank you.
You are welcome, thank you for connecting with our agency.