Hello,.
Hello, How can I assist you today?
I want to cancel my recent reservation due to my health issue so, can you please help me with this?
Sure, I am here to help you.
Thank you.
May I have your name please?
My name is Brandon Carter.
Please wait.
Sure.
Thanks for waiting, we did not find your name in the reservation list to proceed next.
No problem, thank you.
Thank you.