Hi.
Hello. How may I guide you today?
Due to the heavy rains, I am planning to change my reservation to new travel dates. Can you help me over that?
Sure, I will help you with that.
Thank you.
May I know your name please?
Ok, my name is Dennis Perez.
I am sorry to say that there no reservation found under your name.
It's ok, thanks for checking.
Thank you for reaching us.