Hi.
Hello, May I know what kind of service you are expecting from us?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, we are here to help you.
Thank you.
May I know your good name, then It will be easy for me to check your reservation?
My name is Charles Perez.
Please stand by.
Ok.
Thank you for waiting.
Ok.
It's very sad to inform you that, there is no active reservation found in your name.
It's ok, no issue. Thank you for your help.
Thank you for availing us.