Hello.
Hello. How may I help you today?
I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, I am glad to help you with that. May I know your good name to check your reservation status?
Thank you for accepting my request. Myself Michelle Johnson.
Ok, please wait for a while.
Sure, I will wait for your response.
We regret to inform you that, we have not found any active reservation on your name in our database.
Ok,no problem. Anyway thank you for checking out.
Thank you for choosing us.