Hello.
Hello, how can I aid you?
Can you please help me to cancel my previous booking? My doctor suggested me to avoid travelling due to my knee surgery.
Sure, may I know your name?
My name is Jeffery Perez, please check my reservation status.
Give me a minute.
Ok, I will be waiting for your response.
Sorry, there is a no reservation found under your name.
Oh! That's very disappointing to know. Anyways, thank you for checking.
Thank you for reaching us.