Hello.
Hello, how may I help you?
As I planned to organise Beer festival, but unfortunately it was cancelled due to bad weather condition.
Ok.
Can you help me in cancel reservation?
Sure, we are here to help you.
Ok.
May I know your good name?
I am Nicole Roberts.
Thank you for providing your good name, Please hold on.
Sure.
Thank you for your patience.
Ok.
No reservation found with your name.
Ok, No problem. Thanks for the information.
Thank you for choosing us, have a nice day.