Hi.
Hello. How may I guide you today?
Can you please help me with cancelling my previous booking due to my back pain please?
Sure, I will help you with that. Can you please share your name?
My name is Susan Nelson.
Please wait for a minute.
Ok, I will wait for your response.
I am sorry to say that there is no reservation found under your name.
Oh! That's very sad to know. Anyways, thank you for checking.
Thank you for reaching us.