Hello.
Hello, how can I help you from my side?
I want to change my existing reservation due to postponement of my meeting. So, can you please help me out with that?
I am here to help you in changing your reservation. Could you please provide your name to check the reservation status with your name in our booking list?
Ok, thank you for accepting my request. Meanwhile I have reserved my flight ticket with name Jonathan Anderson please check with that name.
Can I put your conversation on hold for sometime to check the booking list? I apologise to say this Jonathan Anderson, after checking our booking list I am not able to find active reservation with your name.
Ok, I will wait for your reply. Take your own time.
I am not able change your reservation as I am not able to find active reservation.
Ok, fine thank you for your information.
You are welcome, thank you for reaching us.