Hi.
Hello, how may I render you?
I have to cancel my recent reservation as my exam got cancelled unfortunately. Can you help me in that?
Sure, I am here to help you.
Thanks.
Please stand by, I will get back to you with current status.
OK.
Can you please provide your name?
Sure, Margaret Roberts is my name.
Unfortunately, there is no reservation available on your name in our database.
Ok, not a problem. Thanks for the kind information.
Thanks for approaching us.