Hello.
Hello. How can I assist you?
I want to cancel my reservation, due to some problems I am unable to travel those dates so can you help me with that?
Sure, may I know your good name please?
Sure, my name is Larry Collins.
There is no reservation found under your name to do changes in that.
Oh! It's ok no problem, may be I am not booked my ticket properly at that time. Thank you for your service.
Thank you for choosing us.