Hi.
Hello. What help are you expecting from me?
Due to bad weather conditions, I cannot attend my meeting. Can you help me to change my existing reservation?
Ok, will help you with that. May I know your name?
Sure, my name is Kimberly Baker.
Sorry, there is no reservation found on the name Kimberly Baker in our records.
That's ok, thank you.
Thank you for choosing our agency.