Hello.
Hello. How may I help you?
I want to cancel my recent reservation, can you please help me out?
May I know your name please to check the status of your reservation?
Ok, my name is Patricia Collins.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Ok.
Sorry, there is no reservation matching with your name in our portal.
It's ok, thank you for the information.
Thank you for reaching us.