Hi.
Hello, how can I support you?
Due to sudden change in weather conditions, I need to change my existing reservation. Can you help me with that?
I can help you with that. May I know your name?
My name is Charles Gonzalez.
Please wait a minute. I will revert you.
Sure.
Thanks for your time. there was no reservation found on your name.
Ok, Thanks for your information.
Thank you for choosing us.