Hello.
Hello. How may I help you today?
I want to change dates in my existing reservation, can you please help me?
Sure, I am here to help you with that.
Please check the ticket under the name Anna Edwards.
May I know your name?
I had mentioned above, please check.
Please wait for a minute.
Sure, I will wait for your response.
We are regret to inform you that, there is no reservation found on your name in our database.
No issue, anyway thank you for checking.
Thank you for reaching us.