Hello.
Hello, how may I guide you?
I am Sandra Mitchell. i would like to change my existing flight reservation. Could you help?
Sure, please hold on for a moment, let me check.
Sure, please take your time.
Sure, can I know your preferable dates?
I am going on 09/25 and return back on 09/27.
Ok, can I know your airport codes?
I am going to HOU from MSP.
I found a flight 1027 of AA airlines matches with your preferences, can I proceed?
Yes, please proceed.
Your ticket is booked.
Thank you for the help.
Thank you, have a good day.