Hi.
Hello. How can I assist you at this moment?
Can you help me by cancelling my recent reservation which I have done with my name Mary Gonzalez.
Sure, I will help you with that.
Thank you.
Please wait a moment to check your reservation status.
Sure, get back with the status.
Sorry Mary Gonzalez, no reservation has found under your name to cancel.
It's ok, thanks for your information.
Thank you for choosing us, have a good day.