Hello.
Hello, how can I assist you?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Ok, please can I know your name to proceed further?
Thank you for accepting my request, myself Dorothy Nelson.
Ok, please wait a moment.
Sure, I will wait.
Ok, thank you for waiting. The reservation is found on your name in our records, can I proceed with the cancelling process?
Sure, you can proceed with the cancellation.
The flight ticket which was reserved on your name was cancelled successfully. Thank you for choosing our agency.