Hello.
Hello, how can I support you?
I want to change my reservation as my plan to visit my home is postponed. Can you change my reservation?
Sure, we are here to help you. May I know your good name please?
My name is Pamela Lopez.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
Ok, thank you for the information.
Thank you for choosing us.