Hello, I am Melissa Brown.
Hello, how can I be your helping hand today?
Owing to an emergency I want to change my existing reservation, can you please help me with that?
Sure, I am gleeful to help you. Please wait a moment, I will check the existing reservation with your name to change it.
Ok.
Thank you for waiting, We are sorry to inform you that there is no existing reservation found with your name.
Ok, no issues. Thanks for your information.
Thank you for choosing us, Have a joyful day.