Hello,.
Hello, may I know your good name please?
I am Rebecca Lee.
How can I assist you today?
Owing an emergency, I want to change my recent reservation. Can you help me with this? Sorry, I want to cancel my reservation.
Sure, wait for a moment. I will check and get back to you.
Sure.
Thanks for waiting, no reservation was found with your name.
Thanks for your quick response.
Thanks for connecting with us.