Hello.
Hello. How can I assist you now?
I want to postpone my existing reservation due to an emergency. Can you render me in amending my existing reservation?
Sure, I am happy to help you with that.
Thank you.
Can I have your good name please to check your reservation status?
My name is Dennis Jackson.
Ok, please wait a moment.
Take your time.
Sorry Dennis Jackson, no reservation has found under your name to change.
No issues. Thank you for checking.
Thank you for choosing us, have a good day.