Hello.
Hello. Can you please tell me how may I help you?
Please help me to cancel my recent reservation.
Sure, I am happy to help you with that. Can I know your full name please?
Anna Carter here.
Ok, can you please give me a minute to check your ticket status?
Sure.
Sorry, there is no reservation found with your name in our portal to cancel the ticket.
It's ok, thank you.
You are welcome. Thank you for contacting us.