Hi.
Hello, how can I aid you?
 I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. Can you do this for me?
Sure, may I know you good name?
Larry Hall is my name.
Thank you Larry Hall. Please wait for a while.
OK.
unfortunately , there is no reservation found on your name.
That's ok, not a problem.
Thank you for contacting us.
Thanks for your time.
Have a nice day.