Hello.
Hello, how may I help you at present?
I am William Thompson. Can you please help me in cancelling my recent reservation, as my FIFA match got cancelled.
Sure, we are glad to help you with cancellation.
Thank you.
Please wait for a couple of minutes.
Ok.
Thanks for your time, there was no reservation found on your name to cancel it.
Ok, no issues. Thank you for your information.
Thank you for reaching us.