Hello.
Hello, how may I render you today?
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Sure, we are here to help you.
Thank you.
Could you please provide your name to check your previous reservation status?
Myself Raymond Scott.
Ok, please hold on for a moment.
Ok.
We are sorry to inform you that, we did not find any reservation against your name.
Ok, not an issues. Thank you.
Thank you for reaching us. Have a good day.