Hello.
Hello, how may I assist you?
 I am Carol Clark want to cancel my reservation due prepone of my meeting. Can you help me with it?
Sure. To check the reservation list we need your good name, can you please share me your name?
I have already provided.
Please wait a moment.
Ok.
Thank you Carol Clark, there is no reservation on your name.
Thank you for your help.
Thank you so much.