Hello.
Hello. How may I assist you at this moment?
Owing an emergency, I want to cancel my recent reservation which I have done a month ago. Can you please, help me in cancelling my recent reservation?
Sure, I am happy to help you out with that.
Thank you for the response.
May I know your name to check your reservation status?
My name is Nancy Scott.
Sorry, there is no reservation found on your name to cancel.
Ok, not a problem. Anyways, thank you for the information.
Thank you for approaching us.