Hi, I am Mary Scott.
Hello, how may I oblige you today?
I need to change my recent existing reservation due to postpone of my document verification in office. Can you help me in change an existing reservation?
Sure. Can you please wait for a moment, I will check with your reservation.
Ok.
Thank you for waiting. I have checked in reservation list, but could not find any reservation with your name.
Ok, no problem. Thank you.
Thank you for opting us.