Hello,.
Hello, how can I help you today?
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
Sure, we are here to help you.
Thank you.
May I know your name?
Myself, Donna Johnson.
Ok, wait for some time.
Ok.
Thanks for waiting there is no reservation found on your name.
Ok, no issues. Thank you for your service.
Thanks for approaching us.