Hello,.
Hello. How can I aid you?
Owing to an emergency I had to request for this cancellation. Can you please help me to cancel my recent reservation?
Sure, I can help you out. May I know your name?
Gregory Thomas is my name from Dallas & Fort Worth.
Give me a minute.
Sure, take your own time.
Thanks for your name. We didn't found any reservation by this name.
That's Ok, not an issue. Thanks for your kind information.
Thank you for consulting us.