Hello.
Hello.
I am Kimberly Carter.
Carter, how can I aid you today?
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my cancel my ticket?
Sure, I am gleeful to help you. Please hold on for a moment.
Sure.
Sorry Carter, I did not find any reservation under your name.
That's fine, thank you for your help.
Thank you for choosing us.