Hello.
Hello, how may I aid you today?
I am planning to change an existing reservation,due to health issue. Can you please help me out?
Sure, we are perky to help you. Can you share your good name?
Thank you. My name is Ashley Martinez.
Please be on hold.
Sure.
There is no reservation found on your name in our database to change it.
That's fine, thank you for your service.
Thank you.