Hello, Carolyn Adams here.
Hello Adams, how may I help you?
Actually, I booked my ticket with the wrong dates.So, I want to change my reservation. Would you help me?
Sure, I can help you. Wait a moment to check it.
OK.
Sorry Adams , we could not find any reservation based on your name.
It's OK, thank you for your help.
Thank you for contacting us. Have a great day.
Thank you.
Your welcome.