Hi. I am Amy Allen.
Hello, what kind of help you are willing to have from our agency Amy Allen?
My holiday trip got postponed due to bad weather conditions,  can you please help me in changing the reservation?
I am here to help you about that Amy Allen.
Thank you.
Please be on hold for sometime to check the reservation status with your name in our booking list.
Ok.
Sorry Amy Allen, there is no active reservations with your name in our booking list to change the reservation.
Ok, not an issue. Thank you for your information.
You are welcome, thank you for reaching us. Hope you have a nice day ahead.