Hello, I am Nicholas Hall.
Hello. How can I help you?
I want to cancel my reservation, due to an emergency meeting with my client. Can you please help me out?
Sure, I am here to help you.
Thank you.
Please stand by.
Sure.
Thank you for waiting. Sorry to inform no reservation found on your name.
Ok, no issue. Thank you for your information.
Thank you for reaching us, have  a nice day.