Hello.
Hello, how can I guide you for today?
I would like to cancel my reservation which is under my name. Can you please help me with that?
I will help you with that. May I know your name?
Sure, my name is Scott Edwards.
Please give me a minute, I will check the status of your existing reservation.
Ok, take your time.
I found your reservation and cancelled it successfully.
Thank you for your help.
Thank you for contacting us, have a nice day.