Hello, I am Patrick Hill.
Hello, how can I assist you?
Due to postpone of my off campus test at Denver. Would it be possible to cancel my recent reservation?
Ok Patrick Hill, may I know your travelling dates for this trip please?
It is a cancel reservation.
Ok, let me check with cancellation for you.
Sure.
Patrick Hill, there is a reservation found by your name. Shall I cancel it?
Please proceed with cancellation.
Your booking is successfully cancelled, thank you for reaching us.
Thank you for your kind service.
Have a nice day.