Hello.
Hello, how can I help you?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, can you please provide me your name to check the reservation?
Myself Eric Martin.
Sorry, there is no reservation with your given name.
It's ok, thank you for your help.
Thank you for reaching us.