Hello.
Hello, how can I oblige you?
Due to heavy rains, I want to change my recent reservation for other dates. Can you please help me?
Sure, I am here to help you.
Thank you.
To proceed for changing, we need your name.
Sure, please check the ticket under the name Kevin Collins.
Ok, please wait for a while.
Sure, I will wait.
Thank you for your time, we are sorry to inform you that there was no reservation found on your name.
That's fine, thank you for checking.
Thank you for choosing us.