Hello.
Hello, how may I help you?
I have reserved a ticket to meet my best friend. But, before my journey he came to my home and gave me a surprise visit. So, now I want that ticket to be cancelled. Can you please cancel my reservation?
Sure, may I know your name?
Sure, I am Paul Clark.
Wait a minute.
Sure.
We found your reservation and it has been cancelled successfully.
Ok, Thank you.
Thank you for reaching us.