Hello,.
Hello, How can I amend you?
I want to change my existing reservation due to some personal issue.
Sure, I will help you with that. May I know your good name please?
My name is Margaret Hall.
Ok, Thanks for your name. Please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
OK,not an issue. Thank you for responding.
Thank you for opting us, Have a great day.