Hello.
Hello. How may I aid you today?
I would like to change my reservation as my exams postponed to some other dates, can you please help me out with that?
Sure, I am here to help you with this.
Thank you.
May I know your name please?
Myself Gregory Roberts.
Ok, please wait for a mean while.
Sure.
Sorry to say, that there is no active reservation found as per your name to change it in your database.
Ok, no problem. Anyway thank you for checking out.
You are welcome.