Hi.
Hello. How may I aid you today?
I want to change my reservation as my trip is postponed, can you please help me?
Sure, I will help you.
Thank you.
Can you please provide your name to check your previous reservation?
My name is Gregory Perez.
Ok, please be on hold.
Sure.
Sorry to inform you that, there is no reservation found with your name in our records.
No problem, thank you for checking.
Thank you for reaching us, have a great day.