Hi.
Hello. How may I help you?
Can you please cancel my existing reservation?
May I know your name please to check the status of your reservation?
Sure, I am Dennis Johnson.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure, take your time.
Sorry, there is no reservation matching with your name in our portal.
That's ok, thank you for checking.
Thank you for reaching us.