Hello.
Hello, do you need any help from us?
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, could I have your name please?
Thank you. Please check the reservation with my name Kenneth Hernandez.
Ok, please allow me a moment.
Sure, take your time.
I have found your reservation and I cancelled it.
Thank you for your help.
Thank you for consulting us, have a great day.