Hi.
Hello.
I am Gary Phillips.
How can I assist you at this moment?
Would it be possible to cancel my reservation, which I have done with my name?
Sure, I will help you with this. Please give me a moment to check your reservation status.
Ok.
Gary Phillips, there is no active reservation found under your name in our database.
     That's ok, thank you for the response.
Thank you for opting us.