Hello.
Hello, how may I assist you today?
I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, we are here to help you.
Thank you.
May I know your good name please?
Myself Jonathan Miller.
Please wait a minute.
Sure.
Sorry to inform you that, there is no reservation found on your name to cancel.
That's ok, no problem. Anyway thank you for checking out.
Thank you for reaching us.