Hi. I am having sudden meeting in my office, can you please help me changing my reservation?
Hello. I will definitely help you.
Ok.
Could I know on which name you reserved a plane ticket?
My name is Anna Allen.
Ok Anna, please be on hold.
Ok, I will wait for your reply.
Allen, I haven't found any reservation with your name to change further.
No problem, thank you so much.
My pleasure, hope you choose our agency for your future ventures.