Hello.
Hello, how may I help you?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I can help you. May I know your name?
My name is Robert Baker.
Thank you. Please wait, let me check your reservation status.
Sure, I will wait for your information.
Sorry, I did not find any reservation under your name in our database.
That's ok, thank you for checking.
You are welcome and thank you for choosing us.