Hello.
Hello, how can I assist you today?
I am Patrick Turner. I am planning to change an existing reservation, due to health issue. Can you please change my ticket?
Ok, please may I know the dates of your journey as the reservation is found, may I know?
I am planning to travel on Nov 10 and return back on Nov 12.
The flight ticket modification need your airport codes to continue, can I know?
My source code is PHX and destination code is DTW.
The flight is available with 1 connection limit and the airfare is 300. Can I confirm the ticket?
I afford only 200 for a ticket.
Sorry, the flight for that airfare is not available.
That's fine, thank you for your service.
My pleasure, thank you for choosing our agency.