Hello, my name is William Clark.
Hello, how can I amend you?
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me with cancellation?
Sure, we are here to help you. Please wait for a moment.
Sure.
Thank you for being patient, There was no reservation found on your name.
No problem, thanks for your service.
Thank you for choosing us.