Hello.
Hello. How may I assist you today?
I want to change my existing reservation, can you please help me with this?
Sure, we are here to help you with this. Could you please let me know your name to check the reservation list?
Rachel Edwards here.
Ok, give me some time to check the reservation status.
Sure.
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No problem, thank you.
Thank you for availing us.