Hello, I am Janet Allen.
Hello. How can I help you?
Due to the heavy rain, I would like to change an existing reservation. Can you help me out?
Sure, we are here to help you. We found a reservation by this name.
Ok, please cancel the reservation. Sorry for the inconvinience. Please change the reservation.
Can you please provide me your updated details?
I want to start my new journey from NY - JFK, to TX - HOU.
Please send me your travelling dates?
My journey dates are: 11/16 and 11/18. Please make sure that it was a connected flight.
We found a Southwest airline ,flight number:1024 with 1 connection and the price is 100.
Ok, please proceed for booking.
Your flight ticket has been confirmed.
Thank you for such a good response.
Thank you for reaching us.