Hello.
Hello, How may I help you today?
I want to change my existing reservation due to some technical issues. Can you help me with that?
Sure, I will help you with that. Let me know your name to check your reservation?
Thank you. Susan Anderson here.
Please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no issues. Thank you for your kind service.
Thank you for reaching us.