Hello.
Hello. How can I assist you?
I want to change my reservation, I have some another important work on those dates, can you please change my reservation?
Sure, please provide me your name so I can change your reservation.
Sure, my name is Daniel Garcia.
Thank you Daniel, please wait for a moment.
Ok.
Daniel, according to our records there no reservation found on your name.
It's ok no problem. Thank you for your information.
Is there any thing else I can do?
Nothing.
Ok, thank you for consulting our agency.