Hello.
Hello, how may I assist you?
I am Alexander Moore. Can you please help me in changing the ticket details? Because my travel dates are wrongly printed on my past ticket.
Ok. Please wait a moment.
Sure, take your time.
We are happy to say that we found a reservation on your name. Can you please share me your new travel dates?
That's great. My travel dates are  01/02 and 01/04.
Could you please share me your airport codes?
The airport codes are LAX to EWR.
Thanks for providing your details, there is no flight on your details.
It's ok, thank you for checking.
Thank you so much for choosing us.