Hello.
Hello. How can I help you today?
Since my Baseball match has been cancelled, I would like to cancel my reservation.
Sure, I can help you with that. May I know your name to proceed further?
Larry Phillips here.
Please allow me a moment to check the details for you.
Ok.
Larry, I have checked and see that there is no reservation found under your name.
No problem. Thank you for assisting me.
You are welcome. Thank you for contacting us.