Hello.
Hello, how can I assist you?
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
Ok, please can I know your name to proceed?
Emily Allen here.
Ok, please wait a moment.
Sure.
Ok, thank you for waiting. Sorry, there are no reservations found on your name to change.
Ok no problem, thank you for your services.
Ok, thank you for choosing our agency.