Hello, Steven Nelson here.
Hello, how may I assist you?
I would like to spend some more days with my family, please help me in changing my existing reservation.
Sure, please give me a minute. I will search for the status of your reservation.
Sure, take your time.
Nelson, there is no reservation found with your details.
Ok, no problem. Thank you for your information.
Thank you for contacting us, have a nice day.