Hi.
Hello. How may I assist you?
I am Nancy Davis. Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me out with this change existing?
Ok, can you please allow me to check with your existing reservation for a moment?
Sure.
I searched for your reservation in our data base but I could not find any results by your name.
No issue.
Sorry for the inconvenience.
I will choose other alternative.
Have a nice day.