Hello. I am Carol Jones.
Hello. How can I assist you?
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please change my reservation?
Sure, we are here to help you. Please wait a while.
Sure.
Thanks for your time. We hardly tried to find your reservation but, no reservation has been found with your name.
That's Ok, thanks for your assistance.
Thank you for reaching us.