Hi.
Hello, how may I guide you?
I am Christine Young. I want to change an existing reservation due to sudden change in my trip. Can you help me?
Christine Young, I am here to help you for this. Let me check your reservation status in our database.
Ok.
Sorry for inconvenience, no reservation is found with your credentials.
No issue.
Thank you very much for contacting our agency.
Thank you for the information.
You are most welcome.