Hello.
Hello, how may I address you?
Can you please help me to cancel my previous reservation because I have cancelled my trip due some financial problems?
Sure, will you please let me know your name?
Thank you. My name is Samuel Martin.
Ok, please wait.
Ok, take your time.
Thank you for waiting, I regret to inform you that there is no reservation found active under your name in our database.
It's ok, not a problem with that. Thank you for your time.
Thank you for choosing us.