Hello.
Hello. How may I help you out?
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Sure, I will help you in cancelling the reservation. May I know your name please?
Thank you. Please check  the reservation with my name  Dennis Martin.
Sorry, there are no reservations found.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you for reaching us.