Hello.
Hello, how may I aid you?
I would like to cancel my recent reservation because my health condition was not good, Can you help me?
Sure, we are here to help you.
Thank you.
May I know your good name please?
Kevin Perez here.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
No issue, Thanks for the information.
Thank you for choosing us.