Hello.
Hello, how may I help you today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I am glad to help you.
Thank you.
May I know your good name please?
I am Ronald Robinson.
Please wait for a moment.
Sure.
Sorry to inform you that, there is no reservation found as per your name in our database.
No problem, thank you for the information.
Thank you for reaching us with a query.