Hi, I am Laura Collins.
Hello, how may I aid you for the day?
My exams got postponed, can you please change my reservation to other dates?
Sure, we are here to help you.
Thank you.
May I know your name to change your reservation?
I have already mentioned above.
Ok, please wait a moment.
Ok.
Sorry, there is no reservation found on your name.
Ok, no issues. Thank you for your response.
Thank you for opting us.