Hi.
Hello. How can I aid you today?
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me?
Sure, I am here to help you.
Thank you.
May I know on whose name the ticket has been reserved formerly?
Ashley Walker .
Sorry Ashley Walker, there are no flights reserved on your given name formerly.
Not a big issue, anyhow thank you very much for checking the reservation status.
Welcome, thank you for choosing us. Have a great day.