Hello, I am Frank Taylor.
Hello Frank, how may I aid you today?
I want to postpone my trip to July. Can you help me in amending my reservation?
Sure, I am here to help you. Hold on for a while, let me check in our records.
Thank you for accepting my request. You can take your time.
Sorry Frank, there are no flights have been reserved on your name.
No issues. Thank you for the information, I think it might been cancelled by my spouse.
Welcome, thank you for choosing us. Have a great day.