Hi.
Hello, May I know your good name please?
I am David Lopez.
How can I aid you?
I want to cancel my recent reservation due to Science exhibition were cancelled.
Sure, I will help you with that. Please wait a minute.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not an issue. Thank you for your information.
Thank you for reaching us, Have a great day.