Hello.
Hello, how can I aid you today?
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you help me with that?
Sure, we are perky to assist you. Please provide your good name.
Sure, my name is Debra Collins.
Ok, please wait for a while, I will check the status and revert to you.
Sure.
Thank you for your time, There was no reservation found on your name.
That's Ok, thanks for your response.
Thank you for choosing us.