Hello.
Hello. How can I help you today?
Deborah Clark here. Due to sudden change in my planned location of journey, I would like to change my reservation. Can you please help me out with that?
Sure, Deborah Clark, I will help you with that changing  reservation.
Thank you for considering my request.
Thank you for waiting.
It's alright.
Sorry to tell you that. there is no active reservation found with your name in your data base to change it.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for contacting us, have a great day.