Hello.
Hello, how can I serve you?
I would like to change my existing reservation due to postpone of my seminar in my college. Could you please help me?
Sure, may I know your name to check you current reservation status?
I am Gary Phillips.
Please hold on for a while.
Sure, I will wait for your response.
We don't have any reservation on your name to change.
No worries, thank you for the information.
Thank you.