Hello.
Hello, how can I assist you at this moment?
Can you aid me to change my reservation due to an emergency that I have done recently?
Sure, I am happy to help you with that. Can I have your name please to check your reservation status?
Eric Jackson here.
Ok, please wait a moment.
Ok.
Sorry Eric Jackson, there is no reservation has found under your name in our database.
Ok, no problem. Thank you for the help.
Thank you for choosing us, have a good day.