Hi.
Hello. What kind of assistance you are looking for?
Owing to an emergency, my planned trip to Navajo adventure with my college friends got cancelled. So I request you to cancel my existing reservation.
Sure. To cancel the reservation, may I have your name?
Sure, I have a existing reservation with name Michelle Thompson.
Thanks for your name. Please standby, I will check and get you back.
Sure.
Thanks for waiting. I tried but there was no reservation on your name to cancel.
Ok, no worries at all. Thank you for your assistance.
Thanks for your time with us.