Hello.
Hello, how may I aid you?
I am Raymond King. Due to heavy rains cricket match got postponed, so I need to change my existing reservation, Could you please help me?
Sure, we are here to help you.
Thank you.
Please wait a moment, I will check your reservation status and get back you.
Ok, I will wait for your response.
Sorry, there is no active reservation found on your name.
No problem, thank you for your information.
Thank you for availing us.