Hello.
Hello. How may I guide you today?
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I will help you with that.
Thank you.
Can I know your name to check your previous reservation?
Alexander Nelson here.
Please be on on hold to check.
Ok.
We regret to inform you that, there is no reservation found on your name in our records.
No problem, Thanks for the information.
Thank you for reaching us, have a great day.