Hello.
Hello, how can I help you?
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
Sure, I can help you with that. Please wait for a while. May I know your good name please?
Yes, my name is Betty Garcia.
Ok, please wait.
Sure.
Betty, there is no reservation found under your name to do cancellation.
That's ok, thank you for giving the information.
Thank you for choosing us.