Hello.
Hello, how can I help you?
I need you to make few changes in my recent booking, please help me out.
Sure, I am here to help you.
Thank you.
May I know your name please?
My name is Sharon Edwards.
Ok, please wait a minute.
Sure, I will wait.
Thank you for your time, sorry no reservation found on your name.
That's ok. Thanks for your time.
Thank you for reaching us, have a nice day.