Hello.
Hello, how can I help you today?
I want to change my existing reservation. Could you help me with that?
Sure, I am here to help you with that. Can you please tell me your name?
Scott Garcia here.
Please wait a moment.
Ok.
Sorry, I didn't find any reservation on your name to change your reservation.
That's ok, no problem. Thank you.
Thank you for opting us, have a nice day.