Hello.
Hello.
Myself Dorothy Thomas.
What service that you are looking from our agency?
I want to cancel my flight ticket, due to some problems I am unable to travel those dates so can you please cancel my flight ticket?
Sure, I am glad to help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Ok.
We regret to inform you that, there is no reservation on your name in our records.
Oh! It's ok no problem. Thank you for your information.
Thank you for contacting us, have a great day.