Hi.
Hello. How may I help you today?
Can you please help me out in cancelling my recent reservation?
Ok, I am here to help you with that.
Thank you.
Can I know your good name?
My name is Scott Miller.
Please wait for a minute.
Ok.
Sorry to say that, there is no reservation found on your name in our database.
That's ok, thank you for the response.
Thank you for reaching us.