Hello.
Hello. How may I serve you?
I am James Clark.
Nice to meet you James.
Owing to emergency I want to change my existing reservation, can you help me with that?
Sure, I will help you with the change of flight reservation.
Thank you.
Please wait.
Sure.
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
No issues, thank you.
Thank you.