Hello.
Hello. How may I assist you now?
I need to change my recent reservation, can you please help me?
Sure, I am glad to assist you with your request.
Ok.
Can I know your name to check your previous reservation?
Myself Michelle Clark.
Please be on hold to check.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
That's ok, thank you for searching my details for change.
Thank you for reaching us, have a great day.