Hello.
Hello. How may I assist you today?
I want to change my reservation, due to some problems I am unable to travel those dates so can you please change my reservation?
Sure, I am oblige to help you. Can you please provide your name to check your previous reservation?
Thanks, my name is Kimberly Thomas.
Ok, please be on hold to check.
Ok.
We regret that, there is no reservation found with your name in our records.
Oh! May be I am not booked my ticket properly at that time.
Thank you for reaching us, have a great day.
Thank you for your service.
Welcome.