Hi.
Hello, how can I help you today?
As I am not issued with my leave on the my scheduled dates, So I would like to change my reservation. Please help me with it.
Sure, may I know your good name?
I am William Miller.
Please wait for a moment. I will check and get back to you.
Ok.
Thanks for waiting, sorry to say that no reservation was found with your name.
Fine, thank you.
Thanks for choosing us.