Hello, I am Justin Roberts.
Hello, how may I assist you?
 I am planning to visit Charlotte to watch a NBA play off with my friend, could you help me in booking from New York, NY - JFK.
Sure, could you please provide me your travel dates?
My planned travel dates are from 04/16 to 04/18.
Can you please provide me your destination airport code?
My destination code is NC - CLT.
Please wait a moment.
Sure.
Thanks for waiting, unfortunately there is no flight on your details.
It's ok, not a problem.
Thanks for choosing us.
Thank you for your information.
Have a good day.