Hello.
Hello, how may I aid you?
I need to change my recent ticket, can you please help me to change the travel dates in the ticket?
Sure, may I know your name?
Thank you. My name is Cynthia Mitchell.
Wait a minute.
Ok, take your time.
We could not find any reservation on your name.
Oh! It is sad to hear from your end. Anyways thank you for checking my ticket status and for the information.
Thank you for choosing us.