Hello.
Hello, how may I assist you for today?
Eric Nelson here. I would like to change my recent reservation, can you help me?
I am happy you in changing your flight ticket reservation.
Thank you.
Please wait for sometime, I will check the reservation status with your name.
Sure.
I apologise to say this Nelson, there are no active reservations with your name to change.
That's fine, thanks for your information.
You are welcome, thank you for reaching out here. Hope you have a nice day ahead.