Hello.
Hello, how can I assist you today?
I just want to cancel my reservation due to heavy sunny at my destination place. Will you please cancel my ticket on the name of Jacob Jones?
Sure, I can help you with cancellation. Please wait for sometime, let me check with your recent reservation.
Sure.
Thank you for your time, there is no recent reservation find on your name.
No problem, thanks for your response.
Thank you for approaching us for the cancellation.