Hello. I am Edward Collins.
Hello, how may I serve you at this moment?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, we are here to help you. Please wait for a while.
Sure, take your time.
Sorry to inform you that, we couldn't find any reservation with your name.
That's ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.