Hi.
Hello, how best may I serve you today?
Can you please help me in changing my recent reservation?
Sure, I am here to help you out with that. May I know your good name please to track the details?
Myself Virginia King.
Ok, Please allow me a moment to check for the previous reservation in our data base.
Ok, sure.
We are sorry to say that, there is no active reservation found on your name.
Ok, thanks for your information.
Thanks for consulting us, wish you a great day.