Hello, I am Gregory Martinez.
Hello, how may I assist you?
I want to cancel my ticket due to an emergency. Can you please help me?
Sure, I am mirthful to help you. Hold on for a moment. Let me check.
Sure, I will be in online.
Sorry Gregory, there are no flights reserved on your given name.
No issues. Thank you for checking.
Welcome, thank you for choosing us. Have a great day.