Hi, I am Samuel Moore.
Hello,. How can I oblige you today?
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you please cancel my reservation?
Sure, we are here to assist you. Please, wait.
Ok.
Thanks for waiting, there is a reservation found with your name. Shall I proceed with cancellation?
Ok, please cancel my reservation.
Cancellation of your ticket has been done.
Thank you for helping me in cancellation.
Your money will be refund back to you in 7 working days. Thank you for availing us.