Hello.
Hello, how may I assist right now?
I need to change my reservation as my trip got postponed, can you please help me with changing my reservation?
Sure, may I know your good name please?
I am Kevin Rodriguez.
We found a reservation on your name, to change your ticket we need some more details. Can you please share me your new airport codes/.
Sure, my airport codes are from HOU to DCA.
May I know your travel dates?
I would like to depart on Jan 26 and need to return on Jan 28.
Do you have any other preferences?
I would like to travel in normal cost airlines. I need a single connecting flight.
Sorry, there is no flight on your details.
Ok, no problem. Thank you.
Thank you.