Hello.
Hello.
I am Catherine Collins.
What service you are expecting from us?
I would like to cancel my reservation as I am having my examinations , can you please help me out?
Ok, I am happy to help you.
Thank you.
Please wait a minute, I will check and get back to you.
Sure, take your time.
Sorry for the trouble, there is no reservation found with your name.
Ok no problem, thank you for your services.
It's my pleasure. Thank you for reaching us.