Hello.
Hello, how exactly I can serve you the best today?
I made a reservation earlier this week to give a seminar, but my seminar has been postponed.
Ok.
Can you help me to change my existing reservation on the name of Pamela Martin?
Sure, we are here to help you.
Thank you.
Please, stay online. I will check the previous list and revert to you.
Sure.
Thank you for your valuable time. We are sorry to inform you that, no reservation was found on your name to change.
That's Ok, thanks for your information.
Thank you for reaching us, have a good day.