Hi. I am Gregory Davis.
Hello, how can I guide you for today?
Due to some weather problems I need to cancel my recent reservation, Can you please help me with that?
Sure, I will help you with that.
Thank you.
Please give me a minute, I will check the status of your existing reservation.
Sure.
I found your existing reservation and cancelled it successfully.
Ok, no problem. Thanks for your information.
Thank you for contacting us, have a nice day.