Hi.
Hello, how may I be at your service for the day?
I am Mary Miller. I need your assistance in cancelling my ticket, because my mom came to meet me as a surprise. Can you help me in this?
Sure, I will help you.
Thank you.
Give a minute, I will check and let you know the details.
Sure.
Thanks for your time. I did not get any reservation on your name to cancel.
Ok, Thanks for sharing the information.
Thank you for availing us, have a nice day with your mom.