Hello.
Hello, how may I render you at this moment?
I would like to change my reservation due to some health issues, can you please help me in that?
Sure, we are here to help you.
Thank you.
May I know your name to check your previous reservation status?
Myself Kimberly Williams.
Ok, please be on hold.
Sure, take your time.
Sorry to inform you that, we could not find any reservation against your name in our database.
Ok, no problem. Thank you for checking out.
Thank you for opting us.