Hello.
Hello, how can I help you?
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
Sure, I will help you. May I know your name please?
Sure, my name is Nancy Clark.
Please wait a while, I will check and inform you.
Sure, take your own time.
Sorry to say, there is no reservation on your name in our database.
That's ok, thank you for giving the information.
Thank you for opting us.