Hello.
Hello, how may I support you today?
 Would it be possible to change my reservation, which I have done with my name?
Yes, you can change your reservation. May I know your good name?
Sure,Jonathan Lewis here.
Thank you for your name, please wait for a moment and let me check for your reservation.
Sure.
Thank you for waiting, sorry there is no reservation found against your name in our system data base.
No issues, thank you for the information.
Thank you for reaching us, we hope see you again.