Hello.
Hello, how can I aid you?
I want to cancel my recent reservation due to my family issues, can you help me?
Sure, may I know your name for checking?
My name is Samuel Hall.
Give me a minute.
Take your time.
Sorry, there is no reservation found under your name.
Oh! That's fine. Anyways, thank you for checking for my previous booing.
Thank you for reaching us.