Hello.
Hello.
I am Shirley Campbell.
How can I help you at this moment?
I want to change my existing reservation due to my exam dates has been postponed. Can you please help me with this?
Sure, I am here to help you. Please give me a moment to check your reservation status.
Sure.
Shirley Campbell, there is no active reservation found under your name in our database.
Ok, no problem. Thank you for checking.
Thank you for contacting us.