Hello.
Hello, how can I assist you today?
Due to personal health issue, I couldn't attend my business meeting.So I would like to cancel my recent reservation which is under my name.
Ok, can I know your name?
Sure, my name is William Gonzalez.
Sorry William, there is no reservation found with your name in our records to cancel.
Ok, no issues.
May be, some other had already cancelled your reservation, please check it once.
Sure, thank you for checking.
My pleasure.