Hello.
Hello. How may I help you?
My college seminar has been postponed.Can you please help me for changing the existing reservation?
Sure, I will help you. May I know your name to search the existing reservation?
Sure, my name is Laura Thomas.
Ok, please wait a moment.
Sure.
Thomas sorry to inform you, there is no reservation under your name.
Thank you for your information.
Thank you for contacting us. You are welcome.