Hello.
Hello, how may I assist you?
I want to change my existing reservation, because I need to take up a sudden investigation. Can you help me in changing existing reservation?
Sure, we are here to help you.
Thank you.
May I know your good name for further process?
I am Patrick Roberts.
Thank you for providing your name, please hold on.
Sure.
Thank you for your valuable time.
Ok.
I have checked in the reservation list to change your ticket, but could not find any reservation with your name.
Ok, No issues. Thank you for your quick response.
Thank you for choosing us, have a nice day.