Hi.
Hello. How may I assist you?
I am Kimberly Johnson.
Ok.
I want to cancel my recent reservation due to postponed of my Baby shower program.
Ok.
Can you please help me with cancelling?
Sure, I am here to help you.
Thank you.
Please, wait a minute.
OK.
Thank you for waiting. I did not find any reservation on your name.
OK, no problem.
Thank you for approaching us.