Hello.
Hello. How may I guide you?
I am Nicole Wright. I want to change my existing reservation due to postpone of my live concert. Could you please help me?
Sure, I am here to help you with that. Can you please allow me sometime to check your ticket status?
Sure.
Sorry to inform you that, I have not found any reservation with your name in our database.
No worries, thank you for the information.
You are welcome. Thank you for reaching us.