Hello, myself Michael Collins.
Hello. In which way I can aid you at this moment?
I want to cancel my recent reservation, can you please help me out?
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
Ok, I will wait for the response.
There is no previous reservation available in your name.
It's ok, thank you for the information.
Thank you for reaching us, have a nice day.