Hello.
Hello. How may I help you today?
I have made a reservation earlier in a direct flight, so please help me to change my reservation to connected flight.
Sure, may I know your name?
Sure, my name is Carol Allen.
Please wait a moment.
Sure.
Your previous reservation found and may I know your new airport codes?
Sure, my airport codes are MSP - EWR.
May I know your travelling dates?
My planned dates are Sept 15th to 17th.
Do you need any specifications?
I prefer a connected flight.
Please wait a moment.
Sure.
There is a flight with one connection and the price is 200 in Delta Airlines, can I proceed with the reservation?
Ok, you can proceed.
Your ticket has been reserved with the flight number 1028 in economy class.
Thank you.
Thank you for reaching our service.