Hello. I'm Michelle Harris.
Hello Harris, do you want any help from me?
My business meeting has been cancelled. So, I would like to cancel my reservation. Can you please help me with that?
Ok, just hold on, I will check it once.
Sure.
Sorry Harris, in my database I didn't found any details regarding your reservation.
Ok, no problem. Thank you for checking.
It's my pleasure. Have a nice day.