Hello.
Hello. How may I assist you?
My holiday trip has been postponed, could you please help me with changing my recent reservation?
Sure, please wait for a moment to check your details.
Sure, take your time.
Meanwhile, may I know your name?
I am Jonathan Williams.
Sorry, there is no reservation found on your name in my records.
That's ok, no issues. Thank you for the information.
Thank you for choosing us.