Hi.
Hello. How may I guide you today?
I am Ruth Hernandez, can you please help me to cancel my reservation as my exams got cancelled?
Sure, I will help you with that.
Thank you for considering my request.
Please wait for a minute.
Sure, I will wait for your response.
I am sorry to say that there is no reservation found under your name.
Oh! It might not be booked properly at the time of booking. Anyways thank you for the information.
Thank you for reaching us.