Hi. I am Raymond Williams.
Hello, may I know how best I can help you today?
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?
Sure, please wait for a while, I will check the reservation list and revert to you.
Ok.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
That's fine. Thanks for the information.
Thank you for reaching out to us.