Hello.
Hello, how can I help you today?
I would like to change my reservation due to some health issues, can you please help me out with that?
Sure, we are here to help you. May I know your name?
Thank you. Myself Rebecca Wilson.
Ok, wait for some time I will check the reservations on your name.
Sure, I will wait for your response.
Thanks for waiting there is no reservation found on your name.
That's ok, no problem. Anyway thank you for checking out.
Thanks for approaching us.