Hello, I am Joseph Hall.
Hello, how can I be your helping hand?
Due to an emergency meeting, I want to change my reservation.
Ok.
Can you help me with it?
Sure, I am here to help you. Please wait for a while.
OK.
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
No problem, thank you for the information.
Thanks for your kind approach.