Hi.
Hello. How may I help you?
I want to change my existing reservation due to postpone of my board meeting, so can you help me with this?
Definitely, I will help you get it resolved. May I know your name please?
Thank you. My name is Deborah Collins.
Would you mind waiting for a minute please?
Sure, take your time.
I found your flight reservation. Can you tell me your airport codes please?
I am heading to EWR from AUS.
Now share your travel dates please?
My travel dates are Apr 07 and Apr 09.
Are you looking for a stopover in your journey?
Yes, I need a stopover in between my journey.
Any other preferences?
No.
Thanks for your patience. I have found United airlines which is a stopover flight.
It's perfect for me, please proceed.
Yes, I have confirmed your flight ticket with flight number 1018.
Thank you.
Thank you.