In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Q: customer: Hi, Donald Scott here. 
 agent: Hello, how can I assist you at this moment? 
 customer: Can you please reserve me a flight ticket from LAX to AUS? 
 agent: Sure, I will help you with this. Can you please provide your journey dates? 
 customer: My travel dates are 06/03 - 06/05. 
 agent: Do you need any halt in this journey? 
 customer: Yes, I need a single connection. 
 agent: Do you have any other specification for this trip? 
 customer: No. 
 agent: Donald Scott, there are no flight services available on this route on your provided dates. 
 customer: No issues, thank you for your information. 
 agent: Thank you for utilising our service.

A: no_flight
****
Q: customer: Hello. 
 agent: Hello, how may I be at your service today? 
 customer: I have to attend a Live Concert at Seattle, could you please help me with booking a flight ticket from HOU to SEA? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: I would like to depart on Apr 4th and return on Apr 6th. 
 agent: Do you have any other specifications? 
 customer: I am looking for a connecting flight. 
 agent: Please help me with your name for booking. 
 customer: I am Nancy Scott. 
 agent: Sorry for this inconvenience, I could not find any flight with your requirements. 
 customer: Ok, not an issue. 
 agent: Thank you for reaching us. 
 customer: Anyways, thank you for the information.

A: no_flight
****
Q: customer: Hi. 
 agent: Hello. How may I aid you? 
 customer: Can you please help me in booking my flight ticket from ATL to LAX? 
 agent: Sure, can you please share your journey dates that you prefer to travel? 
 customer: My travelling dates are Apr 20 and 22. 
 agent: May I know your name? 
 customer: Myself Carol Adams. 
 agent: Do you have any other requirements to be met? 
 customer: I need economy class ticket with connecting flight. 
 agent: Can I have your name please? 
 customer: I have already mentioned. 
 agent: Sorry to inform you that unfortunately there is no flights available by the given details. 
 customer: Thanks for your information. 
 agent: Thank you.

A:
no_flight
****