Hello.
Hello. How can I assist you at this moment?
I made an earlier reservation to attend a seminar, due to some security issues it got postponed. Can you please change my reservation?
Sure, I am happy to help you with that.
Thank you.
Can I have your good name please to check your reservation status?
My name is Benjamin Turner.
Ok, please wait a moment. Sorry Benjamin Turner, no reservation has found under your name to change.
Ok, no issue. Thank you.
Thank you for choosing us, have a good day.