Hi, I am Eric Collins.
Hello. How may I support you today?
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
Sure, I'll help you in cancellation.
Thank you.
Ok, please wait a moment.
Ok.
Thank you for waiting, sorry to inform you that there is no reservation found with this name.
No problem, thanks for the information.
Thank you for availing us.