Hi. Susan Young here.
Hello, how can I aid you?
Please help me out in cancelling my recent reserved ticket due to some personal problem.
Sure, I am willing to help you.
Ok.
Can you please share your name to check the reservation list?
Above mentioned.
Ok, please stand by.
Ok.
Thank you for waiting, sorry to inform no reservation found on your name.
That's ok, thank you.
Thank you for reaching us, have a good day.