Hello.
Hello. How may I assist you today?
I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?
Sure, we are here to help you.
Thank you for considering my request.
May I know your good name please?
Sure, my name is Pamela Mitchell.
Please wait for a while.
Sure.
Sorry to inform you that there is no active reservation found on your given name.
That's Ok, thanks for your help.
Thanks for reaching us, have a nice day.