Hello,.
Hello, May I know your good name please?
I am Richard White.
How can I aid you?
Due to a lot of fog, I need to change my reservation.
Sure, I will help you with that. Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
OK, no matters.
Thank you for availing us, Have a fantastic day.