Hello.
Hello, may I know your good name please?
I am Elizabeth Johnson.
How can I be you helping hand?
As my visit to Austin has been postponed, help me in changing my resent reservation.
Ok, please wait. I will revert to you.
Sure.
As you informed us to change your existing reservation. But, there is no reservation available against your name.
That's ok, thank you for your service.
Thank you for contacting us, regarding changing existing reservation.