Hello,.
Hello, how can I help you today?
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
Sure, I am here to help you with that. Can you please share me your name?
Thank you, myself Paul Collins.
Please give me a moment.
Ok.
Sorry, I didn't find any reservation on your name in our database.
Ok, no issues. Thank you for your help.
Thank you for reaching us, have a nice day.