Hello.
Hello, how may I assist you today?
I want to change my existing reservation, can you please help me with this?
Sure, may I know your name for the change process?
My name is Steven Hernandez.
Your reservation found. Can you confirm your planned travel dates?
My travelling dates are Mar 18 to Mar 20.
May I know your planned airport codes?
My new airport codes are CLT to DCA.
Do you have any limits on number of connections?
I need a flight with single connection.
Any another specifications on your journey?
No.
Unfortunately, no flights available on your requirements.
No problem, thanks for your information.
Welcome, thank you for reaching us.