Hi. I am Jennifer Mitchell.
Hello Jennifer Mitchell, how can I help you the best today?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, I can help you with that. Please wait a minute, I will go through your reservation and cancel it as per your request.
Sure.
Sorry, we did not find any active reservation on your name to cancel.
Ok, no problem. Thanks for your information.
Thanks for consulting us, have a nice day.