Hi.
Hello. How may I assist you today?
I am Michael Moore, in my previous reservation I gave wrong airport codes, so can you help me for changing my existing reservation?
Sure, I will help you.
Thank you.
Please wait a moment to check your previous reservation.
Ok, I will wait for your reply.
Sorry to inform you that, there is no reservation found with your name in our records.
Oh! It's ok, no problem. Thank you for your services.
Thank you for approaching us, have a great day.