Instructions: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Input: customer: Hello. 
 agent: Hello, how can I assist you? 
 customer: I want to cancel my recent reservation due to heavy rainfall, can you please help me with that? 
 agent: Sure, may I know your name to check your reservation from our database? 
 customer: My name is Charles Perez. 
 agent: Please wait. 
 customer: Sure. 
 agent: We regret to inform you that there is no active reservation found on your name to cancel. 
 customer: Not an issue, thank you. 
 agent: Thank you for opting us.
Output:
no_reservation