Hi.
Hello.
This is Pamela Parker, looking for your help.
How can I be your helping hand today?
Recently I made a reservation earlier, but I need to change it. As your agent misplaced the travelling dates by mistake. So, Can you help me in that?
Sure, please wait for a couple of minutes.
Ok, make it as fast as you can.
Thank you for waiting, there is no reservation found on your name.
That's ok, thanks for your kind information.
Thank you.