Hello.
Hello, do you need any help from us?
Can you please help me in changing my existing reservation?
Sure, may I know your trip dates?
I want to change my reservation. Can you please check for this?
Sure, can you please tell me your name to update your existing reservation details?
Myself Pamela Perez.
Ok, please wait for a while.
Sure.
Sorry, there is no reservation with your name in our portal to make changes.
Not a big deal, anyhow thank you very much for checking the reservation status.
You are welcome, have a great day.