Hello.
Hello, how may I help you?
I have made an reservation earlier to meet my cousin, due to some issues my plan has been postponed. Can you please help me to change it?
Sure, may I know your name please?
Sure, please check my reservation on the name of Helen Phillips.
Wait a while, kindly.
Sure.
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
Ok, thanks for your information.
Thank you for reaching us.