Hello, I am Rachel Davis.
Hello, how can I assist you today?
Due to sudden demise of my great grandfather, I want to cancel my recent reservation. Can you assist me with that?
Sure, we are here to help you. Please wait for a while, I will check the status and revert you.
Sure.
Thank you for your patience, There was no reservation found on your name.
Ok, not an issue. Thanks for your valuable information.
Thank you for choosing us.