Hi.
Hello. In which way I can aid you at this moment?
I am Kathleen Robinson, want to cancel my recent reservation due to some emergency. Please help me out with that.
Sure, I will aid you with that. Please wait a moment, I will check your previous reservation status.
Thank you and sure, take your time.
There is no previous reservation available under your name.
It's ok, thank you for your help.
Thank you for reaching us.