Hello.
Hello, how may I assist you?
I am Brandon Martin.
Yes, Brandon Martin.
As we friends have planned for a trip but the trip has been cancelled due to some bad health conditions. Can you help me in cancellation?
Sure, we will help you in cancelling. Give me a moment to check your details.
Sure.
Sorry for the inconvenience, there is no reservation exist on your name to cancel.
Ok, no problem.
Thank you for consulting us.