Hello.
Hello, how may I help you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Sure, I will help you with the flight ticket cancellation. May I know your name please?
Thank you. Sure, myself Richard Rodriguez.
I have searched online but I could not find your flight reservation to cancel it.
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
Thank you.