Hello.
Hello.
I am Patricia Thompson.
How may I guide you?
I want to change my existing reservation, can you please help me with this?
Sure, I can help you and please be on hold for a moment to check it from our back end portal.
Sure, take your time.
Thank you for your patience, I have checked in our portal and it is showing that there is no reservation status found for the user name in our back end.
Ok, no problem. Thank you for your time.
Our work is to serve the customers who reach us, have a nice day. Thank you for reaching us.