Hello.
Hello, how can I aid you today?
I want to cancel my recent reservation, due to sudden demise of my great grandfather. Can you please aid me with cancellation?
Sure, I am here to help you. May I know your name please?
Sure, my name is Angela Collins.
Thanks for your name, please wait.
Sure.
Thanks for your time, no reservation was found on your name to cancel.
Ok, no problem. Thank you.
Thank you for choosing us.