Hello. Barbara Young here.
Hello, do you need any help from us?
Yes, I need help from your agency. Can you help me?
Sure, can you please tell me for what help you approached us?
I would like to change my existing reservation due to my office work, can you help me?
Ok, please allow me a moment.
Sure, I will be waiting for your response.
Sorry, there is no reservation matching with your name in our portal to make changes.
Oh! That's very sad to hear from you, thank you for checking anyways.
Thank you for consulting us, have a great day.