Hi.
Hello, what can I do for you?
 I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Can you please help me in cancellation?
Sure, let me know your name to check your reservation?
Please check the reservation on the name of Rebecca Parker.
I regret that there is no reservation found on your name.
Ok, thank you for your respose.
Thanks for contacting us, have a good day.