Hello.
Hello, how may I assist you?
I am Ashley Garcia, I want to cancel my ticket as my plan to meet my sister is cancelled. Can you help me to cancel my ticket?
Sure, I will help. To check the reservation states we need some time, can you please wait a moment?
Sure.
Thank you. We tried lot of times but we could not found any reservation on your name.
Ok, thank you for the information.
Thank you so much.