Hello.
Hello, how can I assist you?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Ok, please can you help me by providing the name on which the reservation is done as I need to check?
Thank you for taking my request into consideration, I have reserved it on the name of Carolyn Hernandez.
Ok, please wait a moment.
Sure, take your time.
Sorry to inform as per the reservation records there is no reservation been found on your name to cancel it.
Oh! I think my reservation has not done properly while I am booking. Anyway, thank you for checking.
Maybe, please check your mails to know more. Thank you for choosing our agency.