Hello,.
Hello, may I know your good name please?
My name is Shirley Roberts.
Ok, Shirley Roberts. How can I give assistance to you?
Due to heavy floods at my destination point. So, please assist me to change my recent reservation.
Sure, we are mirthful to help you to change your reservation.
Thank you.
Please wait for a couple of minutes. Let me check the reservation list and get back to you.
Sure, I will wait for your response.
Sorry to say that, we did not find any reservation on your specified name.
Ok, not an issue. Thanks for your information.
Thank you for contacting us.