Hello, I am Richard Lee.
Hello, how may I be your assistance to you?
Due to heavy snow, meeting has been postponed. Can you help me out changing my recent reservation?
Sure, we are glad to help you to change your reservation. Please wait for sometime, to check the status of your reservation and let you know.
OK.
Thanks for waiting, we did not found any reservation on the name of Richard Lee.
OK, no problem. Thank you for the information.
Thank you for contacting us.