Hi.
Hello. How may I serve you today?
I need to change my reservation as my plan to go for an adventure trip got postponed. Can you please help me?
Sure, we are here to help you. Can I have your name please to check the reservation status?
I am Rebecca Walker.
Ok, please wait a minute I will get back to you with the present status.
Sure.
Sorry, there is no active reservation have been found under your name in our database to amend it.
Ok fine, thanks for your assistance.
Thank you for approaching us.