Hello.
Hello, how can I aid you today?
I made a reservation earlier this week to give a seminar, due to bad weather conditions I need to cancel it. Can you please help me with this?
Sure, we are here to help you cancel your reservation. Kindly mention your name.
Sure, please check the reservation on the name of Mary Taylor.
Thanks for providing your name, please be on hold.
Ok, I will wait.
Thanks for being hold, there was no reservation found on your specified name.
Ok, Thank you for your service.
Thank you for availing us.