Hello.
Hello. How may I aid you?
I am Kimberly Phillips here. I would like to change my existing reservation, which is done recently. Could you please help me out?
Sure, I am here to help you out.
Thank you for considering my request.
Kimberly Phillips, we haven't found any reservation under your name in your database.
Not a problem, anyway thank you for the information.
Thank you for reaching us.