Hello,.
Hello, how may I help you today?
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
Sure, we are here to help you.
Thank you.
Let me know your name to proceed further?
My name is Rebecca Wilson.
Ok, please wait.
Ok.
Thank you for your time, sorry no reservation found on your name.
Ok, no issues. Thank you for your service.
Thank you for availing us.