Hello. I am Carol Hall.
Hello, how may I oblige you today?\.
I would like to cancel my recent reservation, due to ill health. Can you please help me to out?
Sure, I am perky to help you.
Ok, I will wait for your response.
We hardly tried to find your reservation but, no reservation has been found with your name.
It's ok, no problem. Thank you for your information.
Your welcome.