Hi. I am Laura Parker.
Hello, How can I respond to your request?
I need to change my reservation as my plan to go for shopping got postponed. Can you help me?
Sure, I can help you in that. Please stay online, I will check the previous list and revert to you.
Sure.
We are sorry to specify that, there is no active reservation found on your name.
That's Ok, thanks for your response.
Thanks for contacting us, have a great day.