Hello.
How may I guide you today?
I am Andrew Lopez. My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I will help you with that.
Thank you.
Please wait for a minute.
Sure, take your time.
I am sorry to say that there is no reservation found under your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.