Hi, I am Andrew White.
Hello, how may I assist you?
I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. Can you please help me in cancellation?
Sure, I will help you.
Thank you.
Please wait a moment.
Sure, I will wait.
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem.
Thank you for contacting us.