Hello.
Hello, how can I guide you today?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, I will help you with that.
Thank you for accepting my request.
May I know your good name?
Myself Jerry Mitchell.
Please wait for a while, I will check in the reservation list and get back to you.
Ok, I will wait.
Thanks for waiting, there is no active reservation found on your name to cancel.
Ok, not an issue. Thank you for your information.
Thank you for approaching us, have a nice day.