Hello.
How may I assist you today?
Due to sudden changes, my business meeting has been postponed. So I want to change my reservation. Can you please help me with it?
Sure, may I know your name for the changing process?
Nancy Campbell here.
Sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
Ok, not an issue. Thank you for your information.
Welcome, thank you for reaching us.