Hello.
Hello, welcome to Global agency.
My name is Barbara Martinez.
Barbara, how can I help you?
Due to a medical emergency, I am unable to attend a seminar. Could you please help me in cancelling my existing reservation?
Sure, let me check your existing reservation in our database.
Sure, take your time.
Sorry, we could not find a reservation by your name.
That's ok. Anyway's, I wanted to cancel the reservation. Thank you for your time.
Thank you for choosing Global agency.