Hello.
Hello, how may I aid you today?
I want to change my existing reservation, please help me with this?
Sure, I am here to help you.
Thank you.
May I know your good name for checking previous reservation in our database?
I am Raymond Hall.
Please wait for a moment.
Sure.
Sorry Raymond Hall, there is no reservation found as per your name in our database.
No problem, thank you.
Thank you for reaching us.