Hello.
Hello, how can I best aid you today?
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
Sure, we are glad to help you. Can I have your name to trace the details?
Sure,my name is William Lewis.
Ok, please be on hold.
Sure.
Thanks for being on hold, no reservation was found on your name in our database.
Ok, no issue. Thank you.
Thank you for reaching us.