Hello.
Hello. How can I aid you today?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, I am here to help you with that.
Thank you.
May I know your name please?
My name is Angela Nelson.
Ok, please wait for a while.
Sure, I will wait for your response.
Sorry, there is no reservation found on your name in our records.
That's ok, thank you for checking.
Thank you for opting us.