Hi. I am Matthew Young.
Hello, how may I serve you today?
I want to cancel my recent reservation, Can you help me out?
Sure, I will help you with cancellation.
Thank you.
Please wait for a moment, while I check for the reservation.
Sure, I will wait for your response.
Thank you for waiting, sorry there is no reservation found on your name.
Ok, No issue, thanks for the information.
Thank you for visiting us, we hope see you again.