Hello.
Hello, how can I support you today?
I am Helen Moore. Can you please cancel my reservation as my plan to attend a seminar got cancelled?
Sure, we are here to help you to cancel it. Please be on hold.
Thank you. Sure, I will wait for your response.
Sorry to say that, there was no reservation found on your name.
It;s ok. Thank you for the information.
Thank you for choosing our service.