Hello.
Hello, How can I serve you?
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that?
Sure, We are happy to help you. May I know your name to proceed for next step?
My name is Timothy Scott.
Thanks for the details, please wait.
Sure.
Thanks for the time. We noticed that, there is no reservation with your name in the list.
Ok, no problem.
Thank you for making us to serve you.