Hello.
Hello, how may I aid you?
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
Sure, could you please provide your name to check your reservation status?
Sure, my name is Frank Hill.
Ok, please hold on for a moment I will check your reservation details and proceed further.
Sure.
Sorry to say, there is no reservation found on your name in my website.
Ok, no problem.
Thank you for reaching us, have a nice day.