Hello.
Hello, how can I help you  today?
I want to cancel my recent reservation, Can you please help me in that?
Sure, Let me know your name to check your reservation?
My name is Kimberly Miller.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, that's not a problem. Thanks for your information.
Thank you for choosing us.