Hi.
Hello, how can I assist you?
I need to cancel my reservation due to my ill health. Can you please help me with that?
Sure, may I know your name?
Sure, my name is Kenneth Wilson.
Ok, please wait for a moment.
Sure, I will wait for your response.
Thanks for waiting, there was no reservation found on your name.
Not an issue with that, anyways thank you for the information.
Thank you for choosing us.