Hello.
How can I assist you today?
I am Anthony Edwards. I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please change an existing reservation?
Sure, I will help you. Please wait for a while.
Ok, Thank you for your positive response. I will wait.
Sorry Edwards, no reservation found by your name in our database.
No more issues. Thank you for your information.
It's my pleasure.