Hello.
Hello, how can I help you?
I want to cancel my reservation, so please help me in the cancellation.
Sure, we are here to help you. On whose name, the reservation has been made earlier?
Reservation is made by Gregory Hernandez.
Please wait for a while.
Ok.
Thanks for waiting, we are happy to inform you that we found a reservation in your name. Shall I proceed to cancel it?
Not an issue. Thank you.
Your reservation has been cancelled. Thank you.