Hi.
Hello. How can I aid you at this moment?
I need to book a flight from PHL to ORD, can you help me with that?
Sure, I will help you with that. Can I have your travel dates please?
My trip dates are 07/12 and 07/14.
Ok, please let me know the preferable timings of your journey.
I am ok with any timings.
Do you prefer any specific class to travel?
I need a connecting flight in business class.
Can I have your good name please to proceed further?
I am Mary Mitchell.
Ok, please be on hold for a moment to check flight availability.
Sure.
Sorry Mary Mitchell, there is no flight is available to you on your dates in business class.
That's ok. Thank you for reaching us.
Thank you for choosing us, have a good day.