In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[EX Q]: customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: Can you help me to book a flight from PHL to DTW? 
 agent: Sure, let me know your travel dates? 
 customer: I would like to travel on Sept 26 and 28. 
 agent: Do you have any requirements? 
 customer: I need a connecting flight. 
 agent: Ok, may I know your name please? 
 customer: My name is Sandra Hall. 
 agent: United Airlines has a connecting flight with number 1005 for fare 100, shall I proceed? 
 customer: Proceed with booking. 
 agent: Your ticket is reserve in economy class. 
 customer: Thank you. 
 agent: Thank you for opting us.
[EX A]: book

[EX Q]: customer: Hi. 
 agent: Hello. How may I assist you today? 
 customer: Can you please book me a flight ticket from LAS to PHL? 
 agent: Sure, I will help you. 
 customer: Thank you. 
 agent: Please help me with your name. 
 customer: I am Sarah Garcia. 
 agent: Please let me know with your planned travel dates. 
 customer: I want to start my journey on Sept 11th and return on Sept 13th. 
 agent: Do you need a direct or connecting flight? 
 customer: I am comfortable with both. 
 agent: Please let me know with your preferences in your journey. 
 customer: I want an economy class to travel. 
 agent: Do you have any other preferences in your journey? 
 customer: No. 
 agent: Please allow me a minute. 
 customer: Ok. 
 agent: We have a  connecting flight with two breaks operated by American Airlines with a fare of 100. Is it ok for you? 
 customer: Yes, please proceed. 
 agent: I have booked your ticket in economy class flight-1026. It departs at 0 AM and arrives at 12 PM. 
 customer: Thank you. 
 agent: Thank you for reaching us. Have a great time.
[EX A]: book

[EX Q]: customer: Hello, I am Cynthia Miller. 
 agent: Hello, how can I assist you? 
 customer: Could you please help me in booking my flight ticket from DCA to OAK? 
 agent: Sure, let me know your travelling dates? 
 customer: My planned trip dates are 03/21 and 03/23. 
 agent: Please provide your specifications. 
 customer: My price limit is 1000. 
 agent: UA airlines with single connection and price is 200 of 1000 flight. 
 customer: Ok, please proceed. 
 agent: Your ticket has been confirmed. 
 customer: Thank you for your service. 
 agent: Thank you.
[EX A]:
book