Hi. I am Amy Moore.
Hello, how may I guide you at this moment?
May I if the changing of reservation is possible?
Sure, I am here to help you in modification of your reservation. Please allow me a moment to check the reservation on your name.
Ok, take your time.
Sorry Moore, there is no found on your name in our records.
That's ok, thank you for assisting me.
Thank you for reaching us.