Hello, I am Catherine Jones.
Hello, how may I aid you today?
Due to sudden changes, my seminar has been postponed. So, I need to change my reservation. Can you please help me with it?
Sure, we are here to help you. Please wait a moment.
Ok.
Thank you for your time, sorry, no reservation found with provided name.
Ok, not an issue. Thank you.
Thank you for availing us.