Hello.
Hello. How can I help you today?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I will help you with that. May I know your name please?
My name is Michelle Baker.
Please wait for a while, let me check your previous reservation status.
Ok, I will wait.
Thank you for waiting.
My pleasure.
I have found your previous reservation on your name in our database and I cancelled it successfully.
Thanks for helping me.
Thank you for reaching us, have a great day.