Hi.
Hello.
I am Emily Anderson.
How can I assist you?
 I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, I am here to help you. Let me check your reservation status.
Ok.
Emily, I did not find any reservation under your name in our database.
That's ok. Thank you for your help.
You are welcome and have a nice day.