Hello.
Hello, how can I support you today?
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
Sure, I am glad to help you.
Thank you.
May I know your name please?
My name is Kathleen Thomas.
Thanks for your name, please wait.
Sure, take your time.
Thank you for waiting, we are glad to inform you that we found a reservation on your name. Can you please help me with your journey dates?
My journey dates are on Feb 09 and Feb 11.
Ok, help me with your airport codes.
My airport codes are DTW and PHX.
Do you have any other specifications?
I need a direct flight for my trip.
As per your information, no flights were currently running due to bad weather conditions at your destination place.
Ok, no issues. Thank you for your information.
Thank you for choosing us.