Hi.
Hello, how can I help you?
Can you please help me in cancelling my recent reservation?
Sure, I am here to help you for this. May I know your name please?
Thank you, myself Matthew Wright.
Just a moment, let me check your reservation status in our records.
Sure.
Sorry for inconvenience, no reservation is found under your name to cancel.
No issues, thank you.
Thank you very much for approaching our agency.