Hi.
Hello. How may I aid you today?
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
Sure, we are gleeful to assist you. Please share your name to check the reservation list.
Sure, my name is Eric Taylor.
Ok, please wait a minute I will get back to you with the present status.
Sure, take your own time.
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Oh! May be I did a wrong booking, thank you anyways.
Thank you for approaching us.