Hello.
Hello, how may I aid you today?
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
Sure, we are here to help you.
Thank you.
May I know your good name please?
Myself Dennis Lopez.
Please wait a minute.
Sure, take your time.
Sorry, there is no active reservation on your name in our portal to change.
That's ok, thank you for checking.
Thank you for choosing us.