Hi.
Hello, may I know how best I can help you today?
I need your help in changing my reservation as my scheduled got postponed. Can you help me with that?
Sure, I can help you in that.
Thank you and please check the reservation with my name Jennifer Lee.
Sure, please wait for a while.
Sure.
Sorry to inform that, there is no active reservation found on your name.
Not a problem, it might not booked properly at the time of booking. Anyways thank you for the information.
Thanks for contacting us.