Hi.
Hello, how may I assist you?
I want to change my reservation which is done recently due to some problems, can you please help me?
Sure, may I know your good name please?
Sure, my name is Kenneth Campbell.
Please wait a moment.
Sure, I will wait.
Thank you for your time, we did not find any active reservation in your name to make changes further.
Ok, no problem. Thank you for your service.
Thank you for reaching us.