Hello, I am Robert Williams.
Hello Robert, what can I do for you?
I wanted to cancel the reservation done by me, as my leave not got approved, could you please see the possibility?
Sure Robert, may I know your good name please? Ok, please wait for a moment.
Sure.
Sorry Robert, there is no reservation found on your name to cancel your reservation.
Ok, that's fine. Thank you for quick response.
Thank you for choosing our service.