Hello.
Hello, what sort of help are you seeking from us?
I made a reservation earlier to attend for a meeting, due to some reasons meeting has been postponed. Can  you please help me to change it?
Sure, I am here to help you out with that.
Thank you.
For that I need to know your name. Can you please provide me?
Sure, Benjamin Collins here.
Ok, Please allow me a moment to check for the previous reservation in our database.
Sure.
Thanks for remaining so positive, We are sorry to notify that, there is no active reservation found on your name.
Ok, thanks for your service.
Thanks for approaching us, wish you a nice day.