Hello.
Hello. How may I assist you for the day?
Can you please help me to change my existing reservation?
Sure, I am gleeful to help you with that. May I know your name please?
Sure, my name is Michael Brown.
Please wait for a while.
Ok.
Thank you for waiting. There is no reservation found on your name in our database to change.
Ok, not an issue. Thank you for checking.
Thank you for reaching us, have a great day.