Hi.
Hello, how may I provide service to you?
I have planned for a holiday vacation tour but suddenly the dates got changed, so I would like to change my reservation. Can you help me with that?
Sure, we will help you.
Thank you.
May I know your name please?
My name is Barbara Nelson.
Ok, please be on hold.
Ok.
Sorry we did not find any reservation with your name.
No issues, thank you for the information.
Thank you for choosing us.