Hi. I am Stephanie Carter.
Hello, how may I assist you now?
Due to sudden demise of my grand mother, I need to cancel my existing reservation. Can you assist me in doing that?
Sure, I will help you with cancellation.
Thank you.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, I found a reservation on your name. Shall I proceed to cancel it?
Yes, please.
Your reservation has been cancelled.
Thank you for your help.
Thank you for reaching us.