Hello.
Hello.
I am Stephen Scott.
Can you please let me know how may I assist you?
Can you please help me to change my flight ticket that I am unable to travel?
Sure, I am here to assist you. Please wait a minute, I will check your ticket status and let you know.
Ok, carry on and provide the information.
Sorry to inform you, there is no reservation on your name to modify.
Ok, no problem. Thank you for your information.
Thank you for choosing us. Have a nice day.