Hello.
Hello. How can I serve you?
I want to fly from IAH to DCA to meet my parents, can you please book a flight ticket?
Sure, I can help you. Can I know your travelling dates?
Sure, my journey dates are Aug 05 and Aug 07.
Do you require any break?
Yes, I need a flight with single connection.
May I know your name?
I am Helen Roberts.
Thank you for the information. May I know if you prefer to have any other comforts in your journey?
I prefer a departure time at evening.
Ok. Give me a minute.
Sure.
 We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.