Hello.
Hello.
I am Emily Hill.
How may I aid you at this moment?
I would like to cancel my reservation, as I am leaving for delegates meet, can you please help me out?
Sure, I am here to help you.
Thank you.
Please wait for few minutes.
Sure.
There is no recent reservation found on your name in our records.
Ok no problem, thank you for your services.
Thank you for reaching us.