Hello.
Hello, how can I help you?
As my meeting got postponed, I would like to change my existing reservation. Can you help me with this?
Sure, may I know your name please?
My previous reservation has done with the name Daniel Phillips.
There is no reservation on your name in our database.
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
Thank you for opting us.