Hi.
Hello.
Samantha Perez here.
How may I aid you today?
I would like to change my reservation due to health issue.
Sure, I am glad to help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Ok, take your time.
We regret that, there is no reservation with your name in our records.
It's ok, no problem.
Thank you for reaching us, have a great day.
Thank you.
Welcome.