Hi.
Hello. How may I aid you?
I am Stephanie Mitchell. Actually, I got admitted in a hospital due to some health issues. So I prefer not to travel, could you help me in cancelling my reservation?
Ok, please hold on a moment.
Ok.
Thanks for your time, there is no reservation found under your name to cancel it.
No issues, thank you for your information.
Thanks for choosing us, have a nice day.