Hi.
Hello.
I am Christine Mitchell.
How can I assist you at this moment?
I need to modify my reservation as I want to change my source and destination codes to DFW and ORD. Can you help me with that?
Sure Mitchell, I will help you with that. Can I have your travel dates please?
Thank you, my travel dates are 11/16 and 11/18.
Ok Mitchell, please wait a moment.
Ok, do you find any reservation with my name?
Sorry Christine Mitchell, no reservation has found under your name to modify your travel dates.
Not a problem, anyways thank you for the information.
Thank you for choosing us, have a good day.