Hello, I am Raymond Thompson.
Hello, Raymond Thompson, how can I guide you today?
Due to sudden change in the climate my trip got postponed, as if now I would like to change my reservation. Can you please help me in changing my recent reservation provided by my name?
Sure, we are happy to help you.
Thank you.
Please wait for a couple of minutes.
Sure.
Thanks for your time, we are sorry to say that no reservation has found based on your specified name.
Ok. That is fine, not an issue. Thanks for your kind information.
Thanks for choosing us, have a joyful day.