Hello.
Hello, how can I assist you?
I want to change my reservation due to postponed of my exams, so please help me in changing.
Sure, I am here to assist you. May I know your name?
Sure, I am Emily Anderson.
Ok, please wait for a while.
Sure.
Thank you for your time, No reservation was found on your given name.
No issues, thank you.
Thank you for choosing us.