Hello.
Hello,. May I know your good name?
I am Gregory Williams.
How can I assist you today?
As I have reserved my ticket last nice but your agent reserved my flight ticket with other name. So I would like to change my reservation, help me with it?
Sure, we will help you in changing your reservation. Wait for a while.
Sure.
Thanks for your precious time. There is no reservation exists on your name Gregory Williams in our reservation database.
Its ok, thank you for your fast response.
Thank you for reaching us, have a beautiful day.