Hi.
Hello. How may I assist you today?
I would like to change my reservation because my project has been delayed. Can You help me please?
Sure, I will help you may I know your name please?
Sure, my name is Jonathan Green.
Green, wait for a moment please.
Sure.
In my database I did not found any reservation with your name.
Ok, no problem. Thank you for checking.
My pleasure, have a nice day.