Hello.
Hello, how may I aid you?
I am Laura Gonzalez. I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I am here to help you.
Thank you.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
Ok no problem, thank you for your services.
Thank you for choosing us.