Hello.
Hello. How can I aid you?
Can you help me in changing my existing reservation has my exam got postponed?
Sure, I'm here to help you in amending your reservation.
Thank you.
Please provide me the name to check for the previous reservation status.
I am Christine Carter.
Ok, please be on hold.
Sure.
Thank you for waiting.
Ok.
Sorry, there is no active reservation have been found under your name in our database to amend it.
No problem, thanks for the information.
Thank you for reaching us.