Hello.
Hello. How may I aid you today?
My name is Christopher Evans. I want to cancel my previous reservation due to terrorist attacks in Paris, can you help me?
Sure, I will help you with that. Please wait for a minute.
Ok, take your time.
I am sorry to say that there is no reservation found under your name.
Oh! That's very sad to hear from you. Anyways, thank you for checking.
Thank you for contacting us.