Hello.
Hello. How can I help you?
Due to heavy snowfall in Dallas football has been cancelled, so I would like to cancel my recent reservation to Dallas.
Please share, on whose name did you reserved the ticket?
Previously, I have done my reservation with the name of Helen Taylor.
Please wait a while.
Sure, take your own time.
Helen Taylor, there is no reservation found in our database on your name.
Ok, no issues. May be my brother has cancelled my reservation on behalf of me.
Thanks for you reaching us.