Hi.
Hello, how can I assist you today?
As I postponed my meeting, I want to cancel my recent my reservation.
Sure, may I know your name please?
Ok. I am Lisa Collins.
Ok, please wait a moment. Let me check and revert you back.
Sure.
Thanks for waiting. We found a reservation with your name. May I proceed for cancellation?
yes, you can proceed.
Ok, your reservation has been cancelled.
Thank you for your service.
Thank you for choosing us.