Hello.
Hello. How can I help you?
I would like to cancel my existing reservation because I have some other work in my hometown. Can you please help me to do that?
Sure, I am here to help you with that, can I know your good name to proceed further?
Thank you. My name is Frank Wright.
Thank you. Please wait for a while, let me check your reservation status.
Ok, take your time.
We are regret to inform you that there is no active reservation on your name in our data.
It's ok, not a problem with that. Thank you for your time.
Thank you for reaching us.