Hi. I am Pamela Martinez.
Hello, how best I can aid you today?
Owing an emergency want to change my reservation, so can you help me with it?
Sure, we are gleeful to help you. Please wait for sometime.
Ok.
Thanks for your time, we found a reservation on your specified name. Can you please share your new dates to travel?
Yes, my travelling dates are 10/20 and 10/22.
Ok, let me know your selected airport codes.
Sure, my airport codes are Detroit, MI-DTW and Austin, TX-AUS.
As per your information, we found a flight with couple of connections. Are you comfortable with this?
No, I need only 1 connection.
Ok. Thank you for choosing us.