Hello.
Hello. Help me with your name please?
I am Amy Clark.
Amy Clark, what can I do for you at this moment?
Will you be my helping hand in changing my reservation as the music festival which I planned to attend got postponed?
Sure, I will help you by changing your reservation.
Thank you.
Hold on, I will get back to you after checking of your previous reservation.
Ok.
We did not find any reservation on your name to change.
It's ok, thank you for your kind information.
Thank you for your time with us. Have a pleasant day.