Hello.
Hello, how may I serve you?
I want to cancel my recent reservation, can you please help me in that?
Sure, may I know your name to check the reservation list and revert you.
My name is Joseph Martin.
Ok, please allow me a moment.
Sure.
We could not find any reservation by the name Joseph Martin in our database.
That's ok, not a problem. Thanks for your information.
Thank you for opting us.