Hello.
Hello, how can I aid you today?
Due to an important work in my office, my manager did not approved my leave to travel to Los Angeles. So, I need some help in my flight ticket changing process. Can you please help me in that one?
Sure, we will help you.
Thank you so much.
Can I know your good name?
I am Barbara Moore and you can check with this name.
Ok, please wait a moment.
Sure.
Sorry to say that there is no reservation found on your name.
Not a problem with that one, thank you for your help.
Thank you for reaching us, hope to serve you again.