Hello, I am Emma Martin.
Hello, how may I assist you?
Due to Earthquake disaster happened in the place where I wanted to visit, I would like to change my reservation.
We are very sad to hear this.
Can you please help me?
Sure, we are here to help you.
Thank you.
Please, hold on.
Sure.
Thank you for your valuable time, no reservation found on your name.
It's ok, thank you for your information.
Thank you for reaching us, have a nice day.