Hello.
Hello, how may I assist you?
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?
Sure, we are here to help you.
Thank you.
May I know your good name please?
Myself Gregory White.
Please wait for a while.
Ok.
Thanks for your time, there is no active reservation found in your name to change.
It's ok, thank you.
Thank you for availing us.