Hello.
Hello, how may I assist you for today?
I am Gregory Mitchell. I need to cancel my reservation, can you help me out please?
Sure, please wait for a moment to check your reservation status.
Sure, I will wait for your response.
Sorry to say, no reservation found on your name.
That's ok, no problem. I will check with my email about this concern. Anyway thank you for your information.
Thank you for reaching us, have a nice day.