Hi.
Hello. What help that I can do for you?
I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
Sure, I can help you with that one and can you please let me know your name please?
I am Joshua Mitchell.
Please allow me a moment.
Sure.
Sorry, there is no reservation found for the user name in our data base to cancel it.
Ok, not an issue. Thank you for your information.
You are most welcome and thank you for consulting us.