Hello.
Hello, how may I oblige you today?
I am Shirley Garcia.
Ok.
I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it got postponed. So please help me with doing some changes in my existing reservation.
Sure, I am here to help you.
Thank you.
Please wait for a while, I will get back to you.
Ok.
Thanks for being on hold. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No issue, thank you for your information.
Thanks for your approach.