Hello.
Hello, how may I serve you now?
I want to cancel my recent reservation due to health issues, can you please help me with that?
Sure, I will help with cancellation. May I know your good name?
My name is Brian Jackson.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Not an issue, thank you.
Thank you for visiting us.