Hello.
Hello, how may I help you?
Can you please help me in booking my ticket from ORD to DCA?
May I know your trip dates?
Sure, my trip dates are from 06/27 to 06/29.
Do you have any other requirements?
Yes, I need a direct flight.
May I know your name please?
Myself Sandra Lopez.
Sorry, we regret to inform you that there is no flight available as per your request.
It's ok, thank you for your help.
Most welcome.