Hello.
Hello. How may I help you out?
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I will help you in cancelling the reservation. May I know your name please?
Thank you. Please check the reservation with my name Samuel Allen.
Sorry, there are no reservations found.
Oh! It may not be booked properly.  Anyway, thank you for your time.
Thank you for reaching us.