Hello.
Hello. How can I assist you today?
As I am feeling sick, I am planning to cancel my trip to Dallas. Can you please help me in cancelling the recent reservation?
Sure, may I know your name to check for the previous reservation?
My name is Catherine Mitchell.
Please allow me a moment to check for the previous reservation.
Sure, take your own time.
Catherine, there is no reservation found under your name.
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me. Thank you for providing information.
Thank you for contacting us.