Hello.
Hello. How may I assist you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you please help me in that?
Sure, I'll try to help you in changing an existing reservation. I need some basic information to check your ticket details, can you please tell me your full name?
Thank you for taking my request into consideration. My name is Dennis Wilson.
Ok, please wait a minute I will get back to you with the present status.
Sure.
Sorry, there is no active reservation have been found under your name in our database to amend it.
Ok, that's not a problem. Thank you.
Thank you for availing us.