Hello.
Hello, how may I aid you today?
I need to cancel my flight ticket, can you assist me in that?
Sure, I am here to help you.
Ok.
May I know your good name please?
My name is Margaret Taylor.
Please wait for a moment.
Sure.
There is no reservation found as per your name in our database.
No problem. Thanks for your response.
You are welcome.Thank you for reaching us with a query.