Hello, I'm Michelle Perez.
Hello, Michelle. How can I assist you today?
My son is giving a presentation on international competition, but due to some sudden changes, I want to change my existing reservation.
Ok, please allow me a moment to check for the previous reservation.
Ok, take your time.
Your patience is greatly appreciated. Michelle, I see that there is no reservation found under your name.
That's ok, thank you.
You are welcome.