Hi, I am Rebecca Perez.
Hello, How can I support you the day?
Change     Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with that?
Sure, I will help you with that.
Thank you.
Please wait, let me check the reservation status.
Sure.
Thanks for your patience, we did not find any reservation on your name to change it.
Oh! may be booking not done properly. Thank you.
Thanks for reaching us.