Hello.
Hello. How may I help you?
I am George Mitchell. Can you please help me in changing my existing reservation, as my football match got postponed to some other date.
Sure George Mitchell, I am here to help you for this. Let me check your reservation status in our database.
Ok.
Sorry for inconvenience, no reservation is found with your criteria.
No problem, thanks for your information.
Thank you very much for contacting our agency.