Hello.
Hello, how can I help you?
Could you please help me in flight ticket booking process from AUS to OAK?
Yes, I will definitely try my best to help you in booking your flight ticket. Could you please provide your planned dates of journey?
Thank you for your response, I want to take off on Sept 30 and book my return ticket also on Oct 02.
Would you like to travel in a connecting flight or a direct flight?
I will prefer 1 break in between my journey.
Is there any other preferences that you would like to add before booking?
I want to travel in normal cost airline flights.
To proceed  further, can I have your name please?
Sure, my name is Scott Edwards.
Thank you for providing your journey details, please wait a moment I'll search best flight for you.
Ok.
Thank you for being patient, we didn't find any flights which matches your requirement.
Oh! It's ok, no problem.
Thank you for reaching us, have a nice day.