Hello.
Hello, how can I assist you today?
Can you please help me to change my existing reservation as my trip got postponed?
Sure, may I know your name to check your details in our reservation list?
Sure, my name is Sharon Thomas.
Please wait a moment.
Sure.
Thank you for waiting Sharon Thomas, sorry to inform you that there is no reservation found on your name to do modifications.
Not an issue, thank you for checking it.
Thank you for reaching us.