Hello.
Hello. How can I help you at this moment?
Due to bad weather conditions, I need to cancel my recent reservation. Can you please help me?
Sure, I am here to help you with this.
Thank you.
Can you please provide your name to check your reservation status?
I am Mary Johnson.
Mary Johnson, there is no active reservation found under your name in our database.
Ok, not an issue. Thank you or your information.
Thank you for utilizing our service.