Hello.
Hello, May I know your good name please?
Jessica Robinson.
How can I serve you?
My exams has been postponed. I want to change my existing reservation. Can you please help me with it?
Sure, I am blissful to help you. Please wait a while.
Ok.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Not a problem, thank you.
Thank you for choosing us, Have a great day.