Hello, I am Ruth Allen from Phoenix.
Hello, how can I aid you?
 I want to book a flight ticket from Phoenix, AZ - PHX to see my grand parents. Can you please help me with that?
Ok, may I know your travel dates?
I need to fly on 11/21 and intend to return on 11/23.
Could you provide me your destination point?
I need to land in TX - AUS.
Do you have any connection limit?
Yes, I need a single connection.
Sorry to notify you that no connecting flights were available on your travel dates.
Ok, not an issue. Thanks for the information.
 Thank you for availing us.