Hello.
Hello, how may I assist you today?
I am planning to book a ticket  from IAD to PHL. Can you please help me out?
Sure, may I know your travel dates?
I am planning to travel on Feb 28 and return back on Mar 01.
Do you have any specifications?
I am looking for a connecting flight.
Please share me your name.
My name is Raymond Smith.
Sorry, there is no flight at this moment.
That's fine, thank you for your service.
Thank you.