Hello.
Hello, how may I best serve you today?
I have reserved a ticket to meet my friend but suddenly it got postponed. So please help me with changing my reservation.
Sure, please share me your good name.
I am Sharon Hill.
Please wait for a while.
Sure.
Sorry to say that, there is no active reservation found on your good name.
That's ok, thank you for checking.
Thank you for opting us.