Hello.
Hello, how may I assist you today?
Can you please help me with booking a flight ticket  from CLT to BOS?
Sure, may I know your trip dates?
My travelling dates are from Apr 27-29.
Do you have any connection limit?
I prefer to fly in connected flight.
Any other requirements to be met?
No.
May I know your name?
Carol Jones here.
Southwest airlines flight- 1028 of price 100 with connection in economy class matches your given details, shall I proceed?
You can proceed with booking.
Ok, your flight ticket has been booked.
Thank you for the help.
Thank you for reaching us.