Hello.
Hello. How can I help you?
I want to change my reservation, due to some health issues I am unable to travel those dates, can you please change my reservation?
Sure, I will help you to change your reservation.
Thanks.
Ok, may I know your name?
Sure, my name is Eric Carter.
Sorry, there is no reservation is found on your name to change your reservation.
Oh! It's ok no problem. Thank you for your information.
Ok. Welcome. Thank you for choosing us.