Hello.
Hello. How can I assist you?
Can you please help me in changing my existing reservation?
I am here to help you with that. Can you please let me know your name for better search?
Thank you. Myself Anna Mitchell.
Thanks for your details, please wait for a moment. I will check and let you know about your reservation status.
Ok, I will wait for a moment.
Thank you for waiting and as per your request I have searched for your reservation and it got found. So, can you please tell me your new travelling airport codes?
Thank you. My airport codes are JFK and ATL.
May I know your travelling dates please?
My journey dates are Dec 1st and Dec 3rd.
Do you need any connecting flight for your journey?
I would prefer a direct flight for my journey.
Sorry for the inconvenience, there is no flight available on your preferable dates.
Ok, no issues. Anyways, thank you.
Thank you for connecting with us.