Hello.
Hello, how can I help you today?
Me and my friends have planned for a vacation to New York, but suddenly my friend met with an accident, so we want to modify our trip dates.
Sure, I am here to help you out. Please provide me your name to check the reservation status.
Please check the status in the name of David Scott.
Ok, please hold on a moment.
Sure, take your time.
Thanks for waiting, there is no active reservation on your given name.
Oh, may be booking not done properly. Anyways, thanks for the information.
Ok, Thank you for reaching us.