Hi. Dorothy Anderson here.
Hello, how may I aid you for today Dorothy?
Can you cancel my flight ticket reservation? As my cricket match is been cancelled due to bad weather in New York.
Sure, I will help you with that.
Ok.
Sorry to say this Dorothy, I am able to find any existing reservation under your name to cancel.
Ok, that's not a problem. Thank you.
You are most welcome, thank you for reaching out here. Hope you have a nice day ahead.