Hello.
Hello. How can I assist you at this moment?
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I am happy to help you with that. Please wait a moment to check your reservation status.
Thank you. Sure, my previous reservation is in the name of Gregory Adams.
Thank you for providing your name for confirmation.
Ok.
Sorry Gregory Adams, no reservation has found under your name to cancel.
Ok, no problem.
Thank you for choosing us, have a good day.
Thank you for your information.
Most welcome.