Hello.
Hello, how may I address you?
I want to cancel my recent reservation due to some health issues. Can you please help me with the cancellation?
Sure, will you please let me know your name?
Myself Sharon Anderson.
Ok, let me check the status and revert you.
Sure.
Thanks for waiting, there is no reservation found active by your name in our data base.
Ok, no problem. Thank you for checking.
Thank you for opting us.