Hello.
Hello, how can I help you today?
I want to change my recent reservation due to some issues, can you help me in doing that?
Let me know your name to check your reservation?
I am Steven Hill.
Ok, please wait a moment.
Sure, take your time.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no issues. Thank you for the information.
Thank you for choosing us.