Hello.
Hello, how can I assist you?
I am Sandra Hall. I want to alter my reservation, as my exam scheduled has been postponed. Could you help me in changing?
Sure, I am happy to help you. Please wait for a while, I will check the reservation on your name to change it.
Ok.
Thank you for your patience, There was no reservation found on your specified name.
Ok, no issues. Thanks for your quick response.
Thank you for contacting us.