Hello.
Hello, how may I help you?
I want to change my existing reservation due to sudden postpone of my family trip dates. Can you help me with that?
Sure, may I know your name please?
Pamela White here.
Wait a moment.
Sure.
Sorry, there is no reservation found in your name to make changes further.
Ok, no problem. Thank you.
Thank you for reaching us. Have a nice day.