Hello.
Hello. How may I aid you?
Due to bad weather conditions, I need to cancel my existing reservation. Can you please help me in that?
Sure, I am glad to help you out.
Thank you.
May I know your name to check your reservation status?
I am Charles Clark.
Sorry, there is no reservation found on your name in our records.
Ok, no problem. Thank you for the information.
Thank you for reaching us.