Hi.
Hello,.
I am Rachel Turner.
By what way can I serve you now?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with it please?
Sure, I will help you with that.
Ok.
Please wait, let me check your reservation status.
Ok.
Thanks for waiting.
That's ok. Thank you for the response.
Sorry Rachel Turner, there is no active reservation found on your name to change it.
Ok, thank you for the response.
Thanks for your presence.