Hi. Myself Jessica Hill.
Hello, how can I guide you for today?
I would like to change my reservation due to heavy rainfall in my region, can you help me?
Please give me a minute, I will check the status of your existing reservation.
Ok, I will wait for your reply.
Sorry, there is no reservation found under your name in our database.
Ok, no problem. Thank you for checking.
Thank you for contacting us, have a nice day.