Hello. I am Donald Young.
Hello, how may I be at your service today?
I made a reservation earlier this week to start a new project but due to some technical issues it got postpone.
Ok.
Can you please help me in changing my reservation?
Sure, we are here to help you.
Thank you.
Please wait for a while, I will check with your reservation status and revert to you.
Sure, I will wait.
Sorry we did not find any reservation with your name.
No problem, thank you for the information.
Thank you for approaching us.