Hello.
Hello.
Dorothy Jackson here.
Jackson, how can I aid you today?
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation.
Ok, hold on for a moment. Let me check in our data base.
Ok.
Sorry Dorothy, there are no flights reserved on your given name formerly.
Ok, thank you for checking.
Welcome, thank you for choosing us. Have a great day.