Hello.
Hello, how may I aid you?
i would like to change my recent reservation, will you help me with that?
Sure, may I know your name?
Myself Carol Moore.
I found your previous reservation, please share your rescheduled itinerary dates.
My travelling dates are Dec 10 and Dec 12.
May I know your genesis and terminus airport codes?
My airport codes are SFO and ATL.
May I know your connection limit?
I need a direct flight.
Do you have any other specifications?
No, thank you for asking.
Please hold on for a while.
Ok, I will wait.
Sorry Carol Moore, no direct flight is available on your planned dates.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.