Hello Lisa Robinson here.
Hello, how can I assist you?
Due to heavy snowfall in my destination place, I want to cancel my recent reservation. Can you help me with that?
Sure, Lisa Robinson, we are glad to help you. Please wait for a couple of minutes.
Sure.
Thanks for your patience. Sorry, we did not find any existing reservation specified on your name.
Ok, no worries.
Thanks for choosing us, have a nice day.
Thank you for helping me in cancellation.
It's my pleasure to help you.