Hello. I am Sandra Young.
Hello, how may I oblige you today?
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me with changing my reservation?
Sure, we are euphoric to help you.
Thank you.
Please wait for sometime.
Ok.
Thank you for waiting, no reservation was found based on your name to change.
Not an issue, thank you for the information.
Thank you for picking us.