Hello,.
Hello, how may I assist you?
I want to cancel my reservation due to heavy rain so, can you please help me in cancellation of my ticket?
Sure, I am here to help you.
Thank you.
May I know your name please to check the reservation list?
Sure, My name is Andrew Johnson.
Please wait for a while.
Sure.
Thank you for waiting, but there is no reservation found on your name.
Ok, not an issue. Thank you for the information.
Thank you for availing us.