Hello.
Hello. How may I help you?
I am Shirley Adams. Can you please help me in flight ticket cancellation?
Sure, I can help you with the ticket cancellation process.
Thank you for accepting my request.
Ok, please give me a minute. So that, I will check your ticket status.
Sure.
Sorry to inform you, there is no reservation found with your name in our database to cancel.
Ok, no problem with that one. Thank you for your help.
You are welcome. Thank you for opting us.