Hello.
Hello, how may I help you today?
I have a reservation to meet my project manager. Due to some technical issues appointment has been cancelled. Can you please cancel my recent reservation?
Sure, may I know your good name please?
Rachel Jones is my name.
Ok, please wait for a moment.
Sure.
Sorry, there was no reservation found with your name.
Ok, no issue. Thank you for your response.
Thank you for opting us.