Hello,.
Hello, how may I aid you?
I want to cancel my recent reservation due sudden demise of my grandfather. Could you help me out in cancelling my ticket?
Sure, May I know your name?
I am Ashley Wilson.
Ok, please standby.
Sure.
Thank you for your patience, There was no reservation found on your name to cancel it.
Ok, no issue. Thank you for quick service.
Thank you for opting us.