Hi.
Hello. How may I help you now?
I want to cancel my recent reservation. Can you help me for that one?
Sure, I will help you with that. May I know your name to check your previous reservation?
Sure, Jennifer Phillips here.
Please be on hold.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
No issues, thank you for the information.
Thank you for approaching us, hope you have a great day.