Hello.
Hello. How may I help you?
Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?
I am happy to help you, may I know your name to check it out?
Thank you. I am Samantha Perez.
Thanks for your time, there is no reservation found on your name to cancel it.
Ok, not an issue. Thank you for your help.
Thanks for choosing us, have a good day.