Hello,.
Hello, how may I serve you?
I am Amy Clark. Owing to an emergency I want to change my existing reservation, can you please help me with that?
Sure, I will help you. Please wait for a moment. I will check the reservation status.
Ok.
Thanks for your time. There was no existing reservation found on your name.
Ok, no issues.
Thank you for availing us.
Thanks for your information.
Have a great day.