Hello, I am Jeffrey Carter.
Hello, how may I help you today?
I want to cancel my recent reservation due to some health issues, can you please help me with that?
Sure, we are happy to help you. Please standby let me check the reservation list and let you know the status.
Ok.
Thank you for your time. Sorry, there is no active reservation in your name.
Ok, no issues. Thanks for your information.
Thank you for opting our service. Have a nice day.