Hello,. I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow.
Hello, How can I help you today?
Can you help me in cancellation?
Sure, we are gleeful to help you for cancellation. To proceed further, May I know your good name please?
Linda Lopez, is my name.
Thanks for your name. Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, not a problem. Thanks for the quick response.
Thank you for opting us. Have a great day!.