Hello.
Hello. How can I help you today?
I am Stephanie Hall. I am planning to change an existing reservation, due to health issue. Can you please help me out?
Sure, I am glad to help you to change your reservation.
Thank you.
Please wait a moment.
Sure.
Sorry, I didn't find any reservation on your name in our database to change your reservation.
That's fine, thank you for your service.
Thank you for reaching us, have a nice day.