Hello.
Hello,. How can I aid you today?
 I am Christine Moore want to cancel my reservation due to bad weather conditions in my home town.
Ok.
 Can you help me in cancelling my reservation?
Sure, we are here to aid you.
Thank you.
Please, wait for a while.
Ok.
Thanks for your time. There is no reservation found on your name Christine Moore.
Ok, not a problem. Thank you for your response.
Thank you for availing us.