Hi.
Hello.
I am Jennifer Lee.
How can I help you at this moment?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
Sure.
There is no previous reservation available under your name.
Ok, no issues. Thanks for the information.
Thank you for reaching us, have a nice day.