Hello.
Hello.
Carolyn Adams here.
How can I help you?
Due to sudden change in my trip to another location, I would like to cancel my reservation. Can you please help me out?
Sure, just give a second please.
Sure, take your time.
I am sorry no reservation found on your name.
Oh, I think my cousin had cancelled my reservation. Anyway, thank you for the information.
Thank you for choosing us.