Hi. I am Margaret Young.
Hello, how can I serve you?
I want to cancel my recent reservation, as my friend met with an accident. Can you help me in cancelling my recent reservation?
Sure, we are here to help you.
Thank you.
Just wait a moment, I will check your details and revert to you.
Sure, I will wait for your response.
Thank you for waiting, we found a reservation on your name are you sure to cancel it?
Yes, please cancel it.
I have cancelled your reservation successfully.
Thank you for your quick help.
Thank you for reaching our service.