Hi.
Hello. How may I help you?
Can you help me to change the reservation which I had done recently?
Sure, I can do that for you. May I know your name?
Ok, please check for the name Thomas Taylor.
Thank you. Please wait for a while.
Ok, I will wait for your response.
Sorry, there is no reservation found under your name in our database.
Ok, that is not a problem. Thank you for assisting me.
You are welcome and thank you for choosing us.