Hello.
Hello. How can I help you today?
Myself Daniel Hernandez, can you change my recent reservation which I did last week?
Sure, I will help you with that.
Ok, I will wait.
Please allow me a moment to check your previous reservation.
Ok, take your own time.
Sorry, no active reservation found in our data base to cancel your reservation.
Thank you for the information, I will go through my mails to know more.
Welcome, have a nice day. Thank you for opting us.