Hello. My name is Samuel Collins.
Hello. How may I help you?
I have to my cancel flight ticket due to attending of birthday event on the same day, can you please cancel my flight ticket?
Sure, I am here to help you.
Thank you.
Can you please wait a minute?
Sure, take your time.
Sorry to inform you, there is no reservation found with your name in our database.
It's ok, thank you for searching my previous reservation.
You are welcome. Thank you for reaching us.