Hi, Larry Lewis here.
Hello Larry, how may I guide you?
I want to cancel my reservation as I have to prepare for my exam, could you please help me in cancelling my reservation?
Sure Larry, I am here to help you. Let me check your reservation in our database.
Sure.
Sorry to inform that no reservation is found on your name in our database.
No problem, anyway thank you for checking.
You are welcome, thank you Larry for contacting us.