Hi.
Hello, how may I help you?
I want to cancel my recent reservation, because recently I got an accident as per doctor said I have to take rest for few months. will you help me?
Sure, we will surely help you.
Thank you.
Please provide me your name to check whether any active reservation found on your name or not.
My name is Gregory Roberts.
Please wait a moment.
Sure.
Sorry to inform you that there is no reservation exist on your name.
Not an issue, thank you for the information.
Thank you for contacting us.