Hello.
Hello. How may I aid you today?
Nancy Campbell here.
Welcome to flight booking agency.
Could you change my existing reservation?
Sure, I will help you with that. Please be on hold to check.
Sure.
I regret to say this Nancy Campbell, I am not able to find any of the active reservation under your name in our booking list.
No problem, thank you.
Thank you for contacting us, hope you have a good day.