Hello.
Hello, how may I help you today?
I want to cancel my reservation due to heavy rains at my destination place, so please help me.
Sure, I will help you with that.
Thank you for accepting my request.
Let me know your name to check your reservation?
Sure, you can check the reservation on the name of Benjamin Nelson.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not a problem, thank you.
Thank you for choosing us.