Hi.
Hello, how can I help you?
My health is not good to travel so, I want to cancel my flight ticket. Can you help me in this?
Sure, I am here to help.
Thanks.
May I  know your name please?
Eric Clark is my name.
Ok, please stand by.
Sure.
Thank you for waiting, sorry to say no reservation found on your name.
Ok, no problem. Thanks for the response.
Thank you for reaching us, have a nice day.