Hello.
Hello, do you need any help from us?
I planned to meet my friend in IAD, can you please help me to book a flight ticket from AUS?
Sure, may I know your travelling dates?
I prefer to travel on Aug 5 and Aug 7.
Ok, do you need direct or connecting flight?
I prefer to travel in a connecting flight.
Ok, may I know your class preference?
I would like to travel in business class.
Ok, could I have your name please?
I am Susan Clark.
Sorry, there is no flight with your request.
Ok, no problem. Thank you for your information.
You are welcome, have a great day.