Hi.
 Hello, may I know how best I can help you today?
Would it be possible to change my reservation, which I have done with my name?
Sure, I am here to help you with that. May I know your name please?
My name is Jerry Adams.
We found a reservation with your name. Kindly share your travel dates.
Sure, my trip dates are Dec 07 and Dec 09.
May I know your airport codes?
My airport codes are ATL and HOU.
Do you require any stopovers in your journey?
I need a connecting flight.
Would you let us know if you have any other preferences?
No, I don't have any other specifications.
Ok, please wait a minute I will get back to you with the flight details.
Ok.
Thank you for being patient, we didn't find any flights which matches your requirement.
That's ok, thank you for the response.
Thanks for reaching us.