Hello.
Hello, how can I aid you today?
I want to cancel my reservation due to some health issues, so please help me to cancel.
Sure, we are glad to help you with cancellation.
Thank you.
Kindly please share your name to cancel your reservation.
Sure, I am David Allen.
Ok, please wait for a moment.
Sure.
Thanks for waiting, we found a reservation on your name. Can I proceed with cancellation?
Sure, you can cancel it.
Sure, your ticket has been successfully cancelled and your amount can be credited to your account within 2 - 3  working days.
Thank you.
Thank you for availing us.