Hello,.
Hello. Do you need any help from my side?
Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me in this?
Sure, I can help you and can I know your name please for checking purpose?
My name is Catherine Green.
Thank you for your information, I have checked with your request but I am unable to find your previous reservation in our back end to cancel it.
Ok, no issues. Thank you for your information.
You are most welcome and thank you for consulting our agency.