Hi.
Hello. How can I help you?
Can you please help me with cancelling my recent reservation?
Sure, I am here to help you with that, can I know your good name to proceed further?
My name is Donna Wright.
Thank you. Please wait for a while, let me check your reservation status.
Ok.
I'm happy to inform you that I have found a active reservation on your name and we have successfully cancelled it.
Thank you.
Thank you for choosing us.