Hello.
Hello. How can I assist you at this moment?
I am Carol Williams. I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure Carol Williams, I will help you with that.
Thank you.
Please wait a moment to check your reservation status.
Sure, take your time.
Sorry Carol Williams, no reservation has found under your name to cancel.
That's ok, thank you for your information.
Thank you for choosing us, have a good day.