Hello.
Hello, how can I help you?
Would it be possible to cancel my reservation, which I have done with my name?
Sure, I am here to help you for this. May I know your name please?
My name is Anthony Mitchell.
Just a moment, let me check your reservation status in our records.
Sure, take your time.
Sorry for inconvenience, no reservation is found under your name.
That's fine, thank you for the response.
Thank you very much for approaching our agency.