Hello,.
Hello, how can I guide you for today?
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you please help me with that?
May I know your name?
My name is Nancy Taylor.
Please give me a minute, I will check your reservation status.
Sure.
Sorry, there is no reservation found under your name.
Ok, no issue. Thank you for your information.
Thank you for contacting us, have a nice day.