Hi. I am Samantha Martinez.
Hello, How can I help you?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure. I have to check with the reservation list to cancel.
Sure.
Please give me sometime to check the database, I will revert to you.
Sure.
Thank you for being patience. We did not find your name in the reservation list, to proceed next with cancellation.
Ok, no problem. Thanks for your information.
Thank you for reaching us, Have a great day.