Hello.
Hello, how can I assist you today?
I want to change my reservation due to busy schedule at my Office, so please help me.
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
Sure, this is Mary Edwards.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Not a problem, thank you.
Thank you for choosing us.