Hi.
Hello.
I want to change my reservation due to health problem, can you help me?
Sure, I will help you with that. May I know your name for checking your previous reservation status?
Myself Eric Walker.
Please wait a moment, I will check your previous reservation status.
Sure.
There is no previous reservation available in your name.
No problem, thanks for checking.
Thank you for reaching us, have a good day Eric Walker.