Hello.
Hello. How may I help you today?
I would like to change my existing reservation due to postpone of my seminar. Could you please help me?
Ok, I am glad to help you with that. Could you send me your name?
Sure, Jonathan Thomas here.
Please wait for a minute.
Sure, I will wait for your response.
Sorry to say that, there is no reservation found on your name in our database.
No worries, thank you for the information.
Thank you for approaching us. Have a nice day.