Hello.
Hello. What type of service you are expecting from us?
I am looking to cancel the ticket from your portal but I am getting an error while I am doing. Can you please help me to cancel the ticket?
Sure, I am glad to help you with the ticket cancellation.
Thank you for considering my request.
May I know your name to check the ticket status?
Yes, I am Mary Perez.
Ok, please wait a minute.
Sure, I will wait for your response.
Sorry to inform you, there is no reservation found with your name in our database to cancel. I think the ticket is not confirmed properly due to some technical issue.
That's fine, no problem. Anyway's thank you for your valuable information.
You are welcome. Thank you for approaching us.