Hi.
Hello, how may I help you today?
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you help me out?
Sure, may I know your name please?
My name is George Collins.
Ok, please wait for a while.
Ok.
Sorry to say that, there was no reservation found with your name.
No worries, thank you.
Thank you for opting us.