Hello.
Hello, how may I aid you today from my end?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Sure, I am here to help you out. Please provide me your name.
Sure, my name is Dorothy Thomas.
Sorry Dorothy Thomas, there is no active reservation on your name in our database.
That's ok, thank you for checking.
Thank you for reaching us Dorothy Thomas.