Hello.
Hello.
I am Laura Baker.
How can I assist you at this moment?
I have to change my flight ticket booking due to an emergency case, can you please help me in that one?
Sure Baker, I will help you with that.
Thank you for considering my request.
Please wait a moment to check your reservation status.
Sure, take your own time.
Sorry Baker, no reservation has found under your name to change.
Ok, that's fine. No problem with that one. Thank you for your quick help.
Thank you for choosing us, have a good day.