Hi.
Hello, how may I help you?
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
Sure, we are happy to help you. Can I have your good name?
Sure, my name is Kevin Adams.
Sorry, there is no active reservation on your name in our records.
Ok, not an issue. Anyways, thank you for your service.
Thank you for choosing us.