Hello.
Hello, how could I support you today?
I am Mark Smith and I just want to change an existing reservation due to bad weather conditions. Can you help me with this?
Please wait a moment.
Ok.
We are pleasure to inform, there is reservation found on your given name.
Thank you.
Please provide me your journey dates?
I need to reach Charlotte on 09/18 and I will return with in two days that is on 09/20.
May I know from where you want to start and end your journey?
I would like to start from Minneapolis, MN-MSP for this time. My landing point would be Charlotte, NC-CLT.
Please hold a moment, let me check and revert to you.
Sure.
We found a flight with Delta airline of flight 1004 and fare is 100. Shall I confirm your booking?
Yes, you can.
Your dates has been reserved.
Thanks for changing my ticket.
Thank you for opting us.