Hi.
Hello, how best can I aid you?
 I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you please help me out?
Sure, please provide your good name to check the reservation in the reservation list.
I am Timothy Jones.
 Please wait for some time, I will check with your reservation status and revert to you.
Ok.
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem. Thank you for your quick response.
Thank you for reaching us.