Hi, Carol Harris is here.
Hello, how may I help you?
I want to cancel my recent reservation, because my exam schedule has been changed.
Ok, I will help you with cancelling.
Ok.
Please wait a moment. Let me check the status.
Ok, take your time.
Thanks for your time. There was no reservation found on your name.
Not a problem. Thank you.
It's my pleasure to help you. Have a good day.