Hello.
Hello. How may I aid you today?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
I am Kimberly Parker.
Please be on hold.
Sure.
We regret to inform you that, there is no reservation found on your name in our reservation list.
Ok, no issues. Thanks for the information.
Thank you for approaching us, have a great day.