Hi.
Hello, how can I help you today?
I want to amend an existing reservation due to an emergency, can you please help me?
Sure, we are here to help you.
Thank you.
May I know your name further process?
Sure, my name is Ashley Rodriguez here.
Ok, wait for some time.
Sure, I will wait.
Thanks for waiting there is no reservation found on your name.
Ok, not an issue.Thank you for your information.
Thanks for approaching us.