Hello.
Hello, How can I help you?
Can you please help me to change the ticket details? Because I have postponed the trip due to some important work.
Sure, May I know your name?
Yes, my name is Justin Williams.
Please wait a second.
Ok, take your time. I will wait for your response.
Sorry, No reservation found on your name.
It's ok, not a problem with that. Thank you for your time.
Thank you for opting us.