Hello.
Hello, how can I help you?
I want to change my reservation due to postponed of my Client meeting, so please help me in changing.
Sure, I am here to help you.
Thank you.
May I know your name please?
Sure, I am Charles Collins.
Ok, please wait for a few minutes.
Sure.
Thank you for your time, we did not find any active reservation on your name to change it.
No issues, thank you.
Thank you for approaching us.