Hello.
Hello, how may I assist you?
Owing to an emergency, I want to cancel my reservation.
Ok.
Can you please help me in cancelling?
Sure, may I know your god name?
My name is Anna Hall.
Thank you for sharing, please hold on.
Sure.
No reservation found on your name.
Ok, no problem. Thank you for the information.
Thank you for choosing us, have a nice day.