Hello.
Hello, how may I help you?
I want to change my existing reservation, as my health is not good. Can you please help me out with it?
Sure, I am glad to help you.
Thanks for the response.
May I know your name please?
My name is Kimberly Brown.
Please wait for a moment.
Ok, sure.
Sorry, there are no reservation found on your name.
Ok, not a problem. Thank you for the information.
Thank you for reaching us.