Hello. I am Kenneth Moore.
Hello, how may I support you?
Owing an emergency, I want to cancel my recent reservation. Can you please help me?
Sure, please give me a moment to check the status and revert to you.
Sure, I will wait for your response.
We could not find any reservation by the name you provided.
That's ok, no problem. Anyway thank you for checking.
Thank you for choosing us.