Hi. I am Carol Phillips.
Hello, how may I guide you?
I would like to change my existing reservation, due to my audio release dates have been changed. Can you help me with this?
Sure, please wait a moment.
Sure, take your time.
Carol, I have found your reservation. please mention your airport codes.
My airport codes arr from IAD to HOU.
May I know your trip dates please?
My journey dates are from 11/17 to 11/19. I need a direct flight in my journey.
Sorry, no flights has been found based on your request.
Not an issue. Thank you for your information.
Thank you for choosing us.