Hello.
Hello, how may I aid you at this moment?
My plan to go for a trip got postponed due to bad weather conditions at the destination place, so please help me to change.
Sure, we are here to help you.
Ok.
May I know your name to check the reservation?
I am Linda Smith from Denver.
Ok, please wait for a while.
Sure.
Sorry, we did not find any reservation on your name to change.
No problem, thanks for your kind service.
Thank you for availing us.