Hello.
Hello, how may I assist you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me?
Sure, I will help you with that.
Thank you.
Can I know your good name?
Yes, I am Richard Campbell.
Please give me a minute.
Sure.
Thanks for waiting, We found a reservation on your name.
That's fine, not an problem.
Shall I cancel it?
Yes, you can.
Your flight ticket has been cancelled successfully.
Thank you for your help.
Thank you for availing us.