Hello. I am Pamela Thompson.
Hello, how can I guide you for today?
I need to cancel my recent reservation due to postpone of my journey to Denver. Could you please help me?
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name.
No problem, thank you for the information.
Thank you for contacting us, have a nice day.