Hello.
Hello. How can I assist you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, may I know your name to check for the previous reservation?
My reservation was done under the name Stephen Roberts.
Please allow me a moment.
Sure, take your time.
Stephen Roberts, there is no reservation found under your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for contacting us.