Hello.
Hello, how can I help you today?
Can you please help me to cancel my reservation due to some health issues?
Sure, I will help you with that.
Thank you.
May I know your good name to proceed further?
Sure, my name is Ronald Turner.
Please give me a minute.
Sure.
Thanks for your details, there is no active reservation found on your name to cancel.
No issues, thank you.
Thank you for approaching us, have a nice day.