Hello.
Hello. How may I assist you for the day?
I want to change my existing reservation. Could you help me with that?
Sure, I am gleeful to help you with that. May I know your name please?
Justin Perez.
Ok, please wait for a moment.
Ok.
Thank you for waiting.
Ok.
 Sorry to say that, there is no active reservation found on your name in our database to change.
That's ok, no problem. Thank you.
Thank you for reaching us, have a nice day.