Hello.
Hello, how may I aid you at this moment?
I have given wrong details while doing the reservation earlier. Can you help me to cancel my ticket?
Yes, I will help you about it. Can you please provide your name to check is there any previous reservation under your name in our database?
Sure, check the details under the name Stephanie Martinez.
Yes Martinez, I have found a reservation under your name which you have done previously. Are you sure want to cancel the reservation?
Sure, I would like to cancel my reservation. When can I expect the refund?
As per your request I have cancelled your reservation. You can expect your refund fare with in 2 to 3 working days.
Thank you. If my concern is not solved, I will revert to you back.
Ok, fine you are always welcome.