Hello.
Hello, how may I aid you today?
As my plan to visit my grand mother's home got postponed. So, can you please help me out in changing my existing reservation?
Sure, I will help you in changing your reservation.
Thank you.
Can you please provide me your name to proceed further?
Sure, my name is Amanda Clark.
Please wait for a while, let me check with the reservation status and get back to you.
    Ok, take your time.
Thanks for being patient, sorry to inform you that there is no active reservation found on your name to change.
Ok, no issues. Thank you for the response.
Thank you for availing us, hope to serve you again.