Hello.
Hello, how can I provide assistance to you?
Can you please change my recent reservation that I made earlier to go for holiday trip?
Sure, I will help you in changing your reservation.
Thank you.
I need your name to change the reservation, please mention here.
I am Edward Brown.
Ok, please wait for a moment.
Sure.
Thank you for your precious time.
Ok.
There is no active reservation found on your name in the airline database.
It's ok, not an issue. Thank you for the information.
Thank you for choosing us.