Hello.
Hello. How may I help you today?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I am happy to help you with that. Please, share me your name to check your reservation status.
My name is Ashley Evans.
Ok, please wait for a while.
Ok, I will wait.
We regret to say that, we have not found any active reservation on your name in our records.
Anyway, thanks for the information.
Thanks for choosing us.