Hello.
Hello.
I am Kathleen Lopez.
How can I assist you at this moment?
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
Sure Kathleen Lopez, I will help you with that.
Thank you.
Please be on hold for a moment to check your reservation status.
Ok.
Yes, your reservation has found and cancelled successfully.
Thank you for your help.
Thank you for choosing us, have a good day.