Hello.
Hello, how best I can help you at present?
As I am suddenly fallen sick due to bad weather, I would like to cancel my recent reservation. Can you please help me with this?
Sure, please share your name for cancellation.
Sure, I am Mark Wilson.
Ok, please wait for a couple of minutes.
Ok, I will wait.
Thanks for your time, there was no active reservation found on your name.
Ok, Thank you.
Thank you for opting us.