Hello.
Hello. How can I assist you today?
Due to Thunder snow in my home town, I want to change my recent reservation.
Ok, May I know your name to proceed further?
My name is Robert Scott.
Ok, let me check for the details.
Ok.
Robert, I have checked and see that there is no reservation found under your name.
No problem. Thank you for helping me.
Thank you for contacting us. You are welcome.