Hi. Melissa Gonzalez here.
Hello, do you need any help from us?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
Sure, please allow me a moment.
Ok.
Sorry, there is no reservation matching with your name in our portal to make changes further.
That's ok, thank you for your help.
You are welcome, have a great day.