Hello.
Hello. How may I assist you?
I want to cancel my recent reservation, as my exams got cancelled. Can you please help me with it?
Sure, I am happy to help you.
Thank you.
May I know your name to check your reservation status?
Myself John Thompson.
Ok, please be on hold.
Ok, sure.
Sorry, there is no reservation found on your name in our records.
Ok, not a problem. Anyways, thank you.
Thank you for reaching us.