Hi.
Hello. How can I help you today?
I want to cancel my reservation, can you help me with that?
Sure, I am gleeful to help you with that.
Thank you.
May I know your name please?
Brian Moore here.
Please wait for a moment, let me check your previous reservation status.
Sure.
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
Ok, thank you.
Thank you for reaching us, have a great day.