Hello.
Hello. How may I help you?
I want to change my reservation as my Cricket match got postponed due to bad weather conditions, so aid me in this.
Sure, I am here to help you in changing the ticket details.
Ok.
Can I have your good name please?
Sure, I am Cynthia Taylor from Phoenix.
Ok, please be on hold for a minute.
Sure.
Sorry to inform you that, there is no reservation found on your name in our database to change the details.
No problem, thanks for your quick response.
You are welcome. Thank you for reaching us.