Hi.
Hello, how can I help you?
Could you please help me to book a flight ticket from DCA to PHX?
Sure, may I know the travelling dates?
My travelling dates are Jan 03 and Jan 05.
Do you have any connection limit?
I need a single connecting flight.
 Are there any other specifications?
I want to depart in the morning.
May I know your name?
I am Emma Thomas.
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
Not a problem, thank you for the information.
Thank you for opting us.