Hello.
Hello, how may I aid you?
Myself Ruth Thomas. I would like to change my recent reservation due to some personal issues. Will you help me with that?
Sure Ruth Thomas, I am here to help you out. Please allow me a moment.
Ok, I will wait for your response.
Sorry  Ruth Thomas, there is no active reservation on your name in our database.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.