Hello,. I am Mary Gonzalez.
Hello, how may I assist you for the day?
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me with that?
Sure, please wait for a moment.
Thank you, I will wait.
Sorry Mary, there is no reservation found on your name.
Ok, thanks for your kind information.
Thank you for contacting us.