Hello.
Hello. How can I help you at this moment?
Elizabeth Davis here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel to the trip. Can you please help me out with changing of my reservation?
Sure, I will help you with that.
Thank you for your quick response.
Please wait a moment, I will check your previous reservation status.
Sure.
There is no previous reservation found under your name.
That's fine, thanks for your information.
Thank you for reaching us, have a nice day.