Hello.
Hello, how may I aid you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I will help you with the change of flight reservation. May I know your name please?
My reservation was done under the name Robert Lopez.
Thanks for waiting. But I am sorry to say that there is no reservation on your name to change it.
That's ok, not an issue. Anyways, thank you for the information.
Thank you.