Hello.
Hello. How may I guide you today?
I want to change my reservation due to postponed of my exam, so please help me.
Sure, I will help you with that. Please wait for a minute.
Sure, please check the reservation on the name of Joseph Young.
May I know your name please?
I have already mentioned.
I am sorry to say that there is no reservation found under your name.
No issues, thank you.
Thank you for reaching us.