Hi.
Hello.
I am Elizabeth Campbell.
How may I serve you today?
Can you help me in changing my recent reservation, as my exam is postponed?
Sure, I will help you.
Ok.
Please wait a moment, I will check the reservation list and get back to you.
Sure.
Elizabeth Campbell, there is no active reservation on your name.
That's ok, thank you.
Thank you so much for choosing us.