Hello.
Hello, do you need any help from us?
I just want to cancel my recent reservation, due to my trip with my friends has been cancelled. Can you please help me with cancellation?
Sure, could I have your name please?
Sure, Dennis Lopez is my name.
Ok, please allow me a moment.
Sure.
Sorry, there is no reservation with your name in our portal to cancel further.
Ok, thanks for your information.
You are welcome, have a great day.