Hello.
Hello, how can I serve you?
I am Catherine Hernandez. I am suffering from bad health, please cancel my flight ticket.
Just a minute , I will check the status and let you know.
Sure.
We are very happy to inform you that there is a flight found on your name. Shall I proceed for cancellation?
Yes.
Your cancellation has been done.
Thanks for you help.
Thank you, have a nice day.