Hello,.
Hello, How exactly I can serve you the best today?
Prepone plan came into a picture owing to an announcement of birth of baby boy. So I need to change an existing reservation, can you please help me in that?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
This is Robert Campbell from Detroit.
Ok, please wait a while.
Sure, Take your own time.
I  have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no problem. Thanks for your response.
Thank you for reaching us.