Hi,.
Hello, how can I assist you today?
Owing to an emergency, I want to cancel my recent reservation. Can you please assist me?
Sure, may I now your name please?
Sure, Kevin Williams is my name.
Please stand by, I will check your name in the reservation list and get back to you.
Sure.
No reservation was found on the name of Kevin Williams.
Ok, no issues. Thanks for your help.
Thank you for reaching us.