Hello, I am Christopher Perez.
Hello, how may I assist you today?
I want to cancel my recent reservation due to an emergency meeting. Can you please help me with this?
Sure, I am here to help you. Hold on for a moment. Let me check.
Thank you. Sure.
Sorry Christopher Perez, there are no flights reserved on your given name formerly.
No problem, thanks for your information.
Welcome, thank you for choosing us. Have a great day.