Hi. I am Nicolas Smith.
Hello, Please inform me, How may I amend you the day?
Can you help me to change my reservation to next week?
Sure, I can change your reservation right now. Please give me a minute.
Sure, take your time.
Sorry to inform that there is no active reservation found on your name.
Ok, no issues. Thank you for your time.
Thanks for communicating us, have a nice day.