Hello.
Hello. How may I aid you?
Can you please help me in changing my existing reservation, as my exams got postponed?
Sure, I am glad to help you out.
Thank you for the response.
May I know your name please?
Cynthia Rodriguez is my name.
Ok, please give me a moment.
Ok, sure.
Sorry, there is no reservation found on your name in our records.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.