Hello.
Hello, how may I help you?
Due to some problems, I would like to cancel my recent reservation. Please help me out.
I am here to help you, please wait for a moment.
Sure.
Meanwhile, may I know your name?
My name is Samantha Jackson.
I have found reservation on your name for this search. Shall I proceed to cancel?
Ok, please cancelled my ticket.
Your ticket has been cancelled successfully. Thank you for choosing us.