Hello.
Hello. How may I help you?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I am here to assist you. Please tell me your name.
My name is Patricia Lopez.
Thank you. Please be on hold for a while.
Sure, I will wait for your information.
Sorry, no reservation found under your name in our database.
That's ok, thank you for checking.
You are most welcome.