Hello, I am Benjamin Jones.
Hello, how may I assist you today?
I want to change my existing reservation due to some issues, can you please help me with that?
Sure, we are here to help you. Please wait a moment.
Sure.
We have found a reservation on your name. Kindly mention your new journey locations to alter your reservation?
Sure, my journey points are PHX to MSP.
Sure, may I know your journey dates?
I need to fly on Apr 19 and Apr 21.
Do you have any specifications to be met?
I need a flight with single connection. And I am looking for departure at evening.
Ok, please wait a moment.
Sure.
Thank you for your time, unfortunately we have couple of connections. Shall I proceed?
No, do not proceed.
Ok.
Thank you for your information.
Thank you for reaching us.