Hello.
Hello, how may I render you today?
I need to change my existing reservation due to postpone of my document verification in office, so can you please help me with changing?
Sure, can you please provide your name to change the reservation?
My name is Raymond Allen.
Ok, please wait for a minute.
Ok.
Sorry, there is no reservation found on your name.
No problem, thank you for the information.
Thank you for availing us.