Hello.
Hello. How can I assist you?
I want to cancel my recent reservation due to health issues, can you please help me with that?
Sure, I will help you. Can I have your name to check for earlier reservation?
My name is Deborah Garcia.
Please, hold on a moment.
Sure.
I am sorry to inform, there is no reservation found on your name to cancel.
Not an issue, thank you.
Thank you for approaching us.