Hello.
Hello.
Carol Thompson here.
How can I help you?
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
Ok, please give me a moment to check with your existing reservation before proceeding with further process.
Sure, take your time to check.
Sorry to inform you Carol, no reservation by your name.
Oh! I think the ticket was not booked properly while I am booking.
Have a nice day.