Hello, Debra Jones here.
Hello. How can I aid you?
I am a techie and I need to attend a workshop on ORACLE in San Francisco with my colleagues, can you please help me with booking a flight ticket from Phoenix?
Sure, may I know your travelling dates?
Yes, I need to go on 03/28 and I will come back on 03/30.
 Could you provide me your travel points?
Yes, I want to catch my flight from PHX and land at SFO.
Do you have any preference?
I need a halt within my journey.
We found a connecting flight Southwest with flight number 1021 and fare is 100.
Please book it.
 Your booking is confirmed.
Thank you for your help.
 Thank you for availing us.