Hi.
Hello,. How can I serve you?
Jacob Jackson here. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?
Sure, I am here to help you out. Please be on hold, I will check in the reservation list and let you know the current status.
Ok.
Sorry Jacob Jackson, there is no active reservation on your name.
That's ok, thank you for your help.
Thanks for approaching us, hope to serve you again.