Hello, myself Jeffrey Phillips.
Hello, Jeffrey. Welcome to Global Ticket Booking Agency, how may I help you?
As my health is not well and I am not willing to travel. Can you please help me to cancel my reservation?
Sure, I will help you. Jeffrey, allow me for a moment to check your details on our worksheet.
Sure.
Thank you for waiting, sorry to say you that there is no reservation found under your name.
That's fine, thank you for the information.
Do you want any other help from me?
No, thank you very much.
Ok, Jeffrey, take care. Thank you for reaching our service. Have a nice day.