Hello.
Hello. How can I help you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I will help you, please hold on for a moment to check your reservation status. May I know your name please?
My reservation was done under the name Melissa Clark.
Clark I found your reservation, can I cancel it?
Yes, please cancel my reservation.
Your ticket is successfully cancelled.
Thank you for your service.
It's my pleasure.