Hello.
Hello, how may I help you?
I am Donna Nelson. I need to cancel my recent reservation, as my planned trip with my friend got cancelled. Can you please help me out?
Sure, please wait for a moment to check your details.
Thank you for considering my request.
Sorry to say, no reservation found on your name.
Not a problem, anyway, thank you for the information.
Thank you for reaching us, have a nice day.