Hi.
Hello, How can I aid you now?
Owing to an emergency, my planned to attend a workshop on Mainframes technology has been postponed. So I want you to change my existing reservation?
Sure, I will help you with that. Please wait for a while.
Sure, I had a recent reservation with name Susan Baker.
Ok. There is no active reservation found with your name, to change it.
Ok, no worries at all.
Thank you for your presence.