Hi.
Hello, how may I assist you?
I am Katherine Green. I would like to modify my flight ticket that I am unable to travel on those dates, can you please help me in flight ticket modification?
Ok, please wait a moment while I check the reservation records.
Sure, I will wait for your positive response.
Sorry, there is no reservation been found on your name mentioned. So I can not change.
Not an issue with that one, thank you for your information.
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