Hello. I am Elizabeth Martinez.
Hello, how can I render you today?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Sure, I will help you with that.
Thank you for accepting my request.
Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
That's ok, thank you for checking.
Thank you for choosing us.