Hello, Sharon Walker here.
Hello, how may I assist you?
I want to do some changes in the existing reservation because my friends are not able to come on those days.
Sharon Walker, let me check with your existing reservation.
Ok.
Sorry Sharon Walker, I didn't found any reservation by your name.
It's ok, no issue.
Sorry for the inconvenience. Thanks for choosing us.
Thank you for your quick response.
You are welcome.