Hello.
Hello. How may I abet you?
Can you help me with cancellation due to heavy rainfall at my destination?
Sure, please provide your good name to check the reservation list?
Dorothy Hill is my name.
Please hold on a moment.
Sure.
Thanks for your time. We found a reservation on your name. Shall I cancel it?
Please cancel it.
Your reservation has been cancelled.
Thanks for your help in cancelling my ticket.
Thank you for consulting us. Have a great day.