Hello.
Hello, how may I help you at this moment?
I want to change my existing reservation. Can you please help me with this?
Sure, I will help you with that.
Thank you.
May I know your good name?
Christine Edwards here.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, not an issue. Thank you for the information.
Thank you for reaching us.