Hi.
Hello.
Pamela Lee here.
How may I aid you today?
I want to change my existing reservation. Can you please be my helping hand in doing this?
Ok, I am glad to help you with that.
Thank you.
Can I know your name?
Already mentioned above.
Please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our records.
Not a problem, thank you for your help.
Thank you for reaching us.