Hi.
Hello. Do you need any help from my side?
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
Sure, I can help you and may I know your previous flight ticket booking?
I have booked it under the name of John Thomas.
Please be on hold for a moment.
Sure.
I have checked based on your request but it has shown that there is no reservation obtained under your name.
Not a problem, thank you.
You are most welcome and thank you for approaching us.