Hello.
Hello. How may I assist you at this moment?
I need to change my reservation because I need to attend another event on reserved dates so please help me with changing my reservation details.
Sure, I will help you with this.
Thank you.
Can you please provide the name on which you have done the reservation previously?
Sure, please check the reservation with my name Thomas Lopez.
Wait a moment please.
Sure, I will wait for your response.
Thomas Lopez, there is no active reservation found under your name in our listings.
Oh! May be booking has not done properly due to server issue.
Thank you for opting us.
Anyway, thank you for your valuable time.
Welcome.