Hello.
Hello, how may I assist you today?
I want to cancel my recent reservation, can you please help me with this?
Sure, I will help you with that.
Thank you.
Can you please share your name?
My name is Pamela Jones.
Please wait for a while, I will check in the previous list and get back to you.
Sure.
Thanks for being patient, there is no active reservation found on your name.
No problem, thanks for your information.
Thank you for availing us.