Hello.
Hello. How may I assist you today?
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
Sure, I will help you. Please help me with your name.
My name is Betty Collins.
Please allow me a minute.
Ok.
Betty Collins, I am really sorry to inform you that there is no booking found on your name.
Very sad. anyway, thank you for the information.
Thank you for reaching us. Have a great time.