Hello.
Hello. How may I help you?
I would like to change my father's reservation because he want to spend some more time with his friend in Los Angeles, can you please help me?
Sure, may I know your father's name to change his reservation?
Yes, his name is Thomas Lopez.
Please give me a moment to check the database.
Sure.
Sorry, we could not find a reservation on your father's name.
That's fine, not an issue. Thank you for checking.
Thank you for reaching us.