Hello.
Hello.
I am Christine White.
How may I help you today?
I want to change my reservation, due to heavy rainfall in New York, can you help me?
Ok, please allow me for a moment to check with your previous booking.
Sure.
I am so sorry, there is no reservation found by your name.
That's ok, thank you for your information.
Thank you for reaching our services. have a great day ahead.