Hello.
Hello, how can I help you?
I am Jacob Thompson.
Good evening Jacob.
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
Sure, please wait for a minute. I will search for the status of your reservation.
Sure, take you own time.
Jacob, there is no reservation found with your details.
That's fine. Thank you for your service.
Thank you for reaching us.