Hello.
Hello.
Myself Janet Perez.
What can I do for you Perez?
I want to cancel my reservation because my friend is in hospital I need to look after him. Can you please help me?
Sure, I will help you to cancel your reservation. Give me a moment.
Thank you.
Sorry Janet, there is no reservation found on your name to cancel.
It's ok, thank you for checking.
Welcome. Thank you for choosing us.