Hi.
Hello, how can I guide you today?
I want to cancel my reservation due to sudden demise of my uncle, please help me with it.
Sure, we are here to help you. May I know your name to check your details in our database?
Sure, My name is Catherine Lewis.
Ok, please wait for a moment.
Ok.
Catherine Lewis, there is no reservation found on your name to cancel.
Fine, thanks for the information.
Thank you for reaching our service.