Hello. I am Larry Phillips.
Hello, how may I assist you today?
Due to an emergency, I need to cancel my reservation. Can you please help me with it?
Sure, I will help you with cancellation. Please wait for a moment, while I check for the reservation in our system data.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, not an issue. Thank you.
Thank you for visiting us, we hope see you again.