Hello.
Hello. How may I guide you?
I need to change my reservation as my planned event got postponed so please help me with changing my reservation.
Sure, I will help you.
Thank you.
Can I have your name please to check your reservation?
Sure, myself Susan Turner.
Susan, no reservation has been found on your name in our database.
Oh! It may not be booked properly while booking due to server issue. Anyway, thank you for your time.
Thank you for reaching us.