Hello.
Hello. How can I help you?
I am Joshua White.
Ok.
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
Sure, I am here to help you.
Thank you.
Please wait for a while.
Sure.
Sorry Joshua White, no reservation found on your name in our reservation list.
That's fine.
Thank you for approaching us, have a nice day.