Hello.
Hello. How can I assist you today?
I want to cancel my recent reservation due to some financial issues, I am unable to go for the trip. So, can you please help me to cancel my ticket?
Ok, may I know your name to check with your reservation?
My name is Janet Gonzalez.
Wait for a while Janet Gonzalez.
Ok, take your time.
Sorry to inform you Janet Gonzalez, no reservation was found by your name.
It's ok, thank you for the information.
Sorry for your trouble.
Not a problem.
Have a nice day.