Hello,.
Hello, how can I help you today?
I am Margaret Collins. I made a earlier reservation to attend a Silver Jubilee Celebrations of New York Times, due to some reasons the event has been postponed. Can you please change my reservation?
Sure, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation on your given name.
Ok, no issue. Thank you.
Thank you for opting us.