Hello.
Hello.
Myself Susan Thomas.
Susan Thomas, how may I assist you today?
Due to some business meeting, I am going to cancel my reservation. Can you please help me for this?
Sure, I will help you.
Sure, I will wait for your kind response.
I am sorry to inform you that there is no reservation done on your name.
Not a big program, anyway thank you very much for your service.
Thank you for reaching us. Have a great day.