Hello.
Hello, how may I assist you today?
Please assist me to change my active reservation.
Sure, we are here to help you.
Thank you.
Can I have your name to proceed further?
Myself Lisa Moore.
Ok, please wait a moment.
Ok, I will wait.
Thank you for your time, sorry no reservation found on your name.
Ok, no problem. Thank you.
Thank you for opting us.