Hi.
Hello. How may I know how best I can help you today?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, I'll try to help you in cancellation.
Thank you.
Can you please share your name to check the reservation list?
I am Rachel Rodriguez.
Ok, please wait a minute I will get back to you with the present status.
Sure.
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
Ok, no issues. Thanks for the information.
Thank you for approaching us.