Hi.
Hello. How may I assist you?
Actually I am an old person and I don't know how to modify a flight ticket that is booked by my son in the last week but suddenly I got admitted in hospital with a typhoid fever, so I am unable to travel the trip and my son is busy in his office work. Can you please help me in changing my flight ticket booking?
Yes, please I will help you with the change of flight ticket booking.
Thank you for considering my request.
May I know your name please?
Sure, my name is Ashley Evans.
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
No problem with that one. I think it is not booked properly while my son is booking. Thank you for your service.
Thank you.