Hello.
Hello.
I am Nicole Moore.
How may I assist you?
I would like to change my existing reservation, due to examination schedule postponed. Can you please help me?
Sure, I am here to help you with that.
Sure, thank you.
Wait a moment please, let me check with that. Nicole Moore, we regret to inform you that there is no reservation found on your name in our records.
No problem, thank you for checking.
Thank you for choosing us.