Hi.
Hello, how may I assist you today?
Andrew Clark here, I need to cancel my reservation as my plan to go for trekking got cancelled. Can you help me?
Sure, may I know your name for the cancellation process?
I have already mentioned above.
Sorry, as per your concern I can not cancel your reservation, as your reservation is not found as per our records for cancel.
Ok fine, thanks for checking.
Welcome, thank you for reaching us.