Hi.
Hello, how can I help you today?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, I will help you with that.
Thank you.
May I know your good name to proceed further?
Sure, my name is Richard Evans.
Please wait for a while.
Sure, I will wait.
Thanks for your time, we found a reservation on your name. Shall I cancel it?
Ok, you can cancel it.
Your flight ticket has been cancelled.
Thank you for your service.
Thank you for approaching us, have a nice day.