Hello.
Hello, how may I address you?
I would like to do some modifications in my existing reservation, can you help me in that?
Certainly, I can do that for you. Can you please provide me the name on which it was reserved formerly?
Sure, the ticket has been reserved on the name Mary Baker.
Ok, let me check the current status and get back to you.
Sure, I will wait for your response.
Thanks for waiting, there is no reservation found active under the name you provided.
That's ok, no problem. Thank you for the information.
Thank you for opting us.