Hello.
Hello, how can I assist you today?
I am Raymond Thompson.
Ok.
As my plan to go for vacation has been postponed, can you please change my reservation?
Sure, I will help you with that.
Thank you.
Please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No problem. Thank you.
Thank you for choosing us.