Hello.
Hello. How can I aid you?
I am Brian Mitchell.
Ok.
Due to my health problem I want to cancel my reservation, can you please help me in that?
Sure Brian Mitchell, I will help you.
Thank you.
Please wait for a while.
Ok.
Sorry, no reservation found on your name in our records.
Ok, no problem. Thank you.
Thank you for choosing us, have a nice day.