Hello.
Hello, how can I render you today?
I made a reservation earlier this week to attend for a seminar, but due to weather conditions I need to change it. Can you please be my helping hand to change my reservation?
Sure, we are glad to help you out to change it. May I know your name?
Sure, Kevin Williams is my name.
Ok, please standby.
Sure.
Thanks for your time, there was no reservation found on your name.
Ok. Thank you for providing information.
Thank you for choosing us.