Hello.
Hello, how may I help you today?
Can you help me to cancel the reservation which I had done last week?
Sure, we are here to help you. May I know your name please to proceed further?
Ok, please can check for the name Larry Brown?
Sorry to inform you that there is no active reservation found on your given name.
That is ok, thank you for assisting me.
Thanks for reaching us, have a nice day.