Hi.
Hello,.
I am Michael Phillips. Owing an emergency want to cancel my reservation, can you help me with it please?
Please mention, For what purpose, you have visited us? That's ok, I can help you with the cancellation.
Thank you.
Ok, Please wait for a while.
Ok.
Thanks for waiting. Sorry Michael Phillips, no active reservation found on your name to cancel it.
That's ok. Thank you for the response.
 Thanks for approaching us.