Hello,.
Hello, may I know your name?
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you please help me with that?
Sure, we can help you on that.
Thank you.
Ok, let me check your details in our reservation list.
My name is Margaret Jackson.
Margaret Jackson, sorry to notify you that there is no reservation on your name.
Ok, no issue. Thank you for your information.
Thank you for contacting us.