Hello.
Hello.
I am Dorothy Edwards.
How can I assist you today?
Due to an emergency, I would like to cancel my recent reservation. Can you help me with this?
Sure, I'll help you with that. Please wait for a while.
Sure, I will wait for your response.
Edwards, there is no reservation found under your name to do cancellation.
Ok, not an issue. Thank you for providing information.
Thank you for choosing us.