Hello,.
Hello, how may I aid you today?
I am Ruth Parker. I want to change my existing reservation due to my football match got postponed, can you please help me with that?
Sure, I am here to help you. Please wait, I will check the reservation on your name and get back to you.
Sure.
Sorry, we couldn't find any reservation on your name in the database.
Ok, not an issue. Thank you for your information.
Thank you for availing us.