Hello, I am Andrew Turner.
Hello, how may I aid you?
Owing to an emergency, I need to amend my reservation. Can you help me?
Sure, I will help you in amending your reservation as per your request. Please allow me a moment to check the reservation on your name.
Sure, you can take your time to check. I will be in online.
Sorry Turner, there is no active reservation on your name in our data base.
No issues. Thank you for checking.
Thank you for reaching us for your need.