Hello.
Hello, how may I assist you today?
I want to change my recent reservation, can you please help me?
Sure, we are here to help you. May I know your good name please?
The ticket is reserved under the name Paul Garcia.
Please stand by.
Sure, I will.
Thanks for your time, there is no active reservation found in your name to change.
No issue, thank you for checking.
Thank you for opting us.