Hello.
Hello, how can I assist you?
I need to change my recent reservation, can you please help me?
Sure, I can help you with that. May I know your good name please?
Myself David Clark.
Ok, please wait for a while.
Sure.
David Clark, there is no active reservation found under your name to do changes in that.
That's ok, thank you for the information.
Thank you for choosing us.