Hi.
Hello. How can I serve you?
I want to change my existing reservation which is done recently due to some problems, can you please help me?
Sure, we are here to help you.
Thank you.
May I know your good name please?
Sure, my name is Elizabeth Taylor.
Please hold on a minute.
Sure, take your time.
Sorry to inform that, there is no reservation found on your given name.
That's fine. Anyways, thank you for your service.
Thanks for reaching us, have a nice day.