Hello.
Hello, how may I aid you today?
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me for cancellation?
Sure, we are glad to aid you with cancellation. Can you please share your name, to proceed further?
Sure, I am Lisa Gonzalez.
Ok, please wait for while.
Ok.
Thanks for your time, there was no reservation found on your name to cancel it.
Ok, Thank you for your help.
Thank you for opting us.