Hi.
Hello. How can I help you today?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, I will help you to cancel your reservation.
Thank you.
May I know your name?
Sure, my name is Timothy Williams.
Please give me a moment to check your previous reservation.
Sure, I will wait.
Sorry, no reservation found on your name to cancel your reservation.
Ok, not an issue. Thank you for your service.
Welcome, have a nice day. Thank you for choosing us.