Hi.
Hello, how may I assist you today?
I want to cancel my recent reservation due to owing emergency. Can you please help me with cancelling?
Sure, Let me know your name to check the reservation for cancellation process.
I am Pamela Walker.
Thank you, Please wait.
Ok.
Thank you for waiting, We are sorry to inform you that there is no reservation found with your specified name.
Not an issue.
Thank you for opting us, Hope to serve you again.