Hello.
Hello, how may I help you?
Due to my health problem I am unable to attend meeting so I need to cancel my reservation. Can you please help me out in cancel reservation?
Sure, may I know on which name the ticket has been reserved.
Ticket is reserved with name Rachel Carter.
Ok, please give me a minute I will get back to you.
Sure.
Thanks for your time, sorry no reservation found with your name.
Ok, no issues.
Thank you for choosing us, have a nice day.