Hello.
Hello, may I know your good name please?
Sure, my name is Michelle Evans.
Michelle Evans, how can I help you today?
I made a reservation earlier to attend year end meeting. Due to heavy snow fall at my location I cannot attend the meeting. So I want to cancel my reservation. Can I have your help in that?
Sure, please wait for a moment, I will check the status and update the information and let you know.
Sure.
Thanks for waiting, no reservation found with your name to cancel your reservation.
Ok, no issues. Thanks for your help.
Thanks for contacting us.