Hello.
Hello, how may I help you today?
I want to cancel my recent reservation, as my grand mother's health is not good. Can you please help me out with it?
Sure, I am here to help you with cancellation.
Thank you for the response.
May I know your name, to check with your previous reservation?
My name is Stephanie Rodriguez.
Ok, please wait for a while.
Ok, sure. I will wait for your response.
Thanks for your time, there was no reservation found on your name to cancel it.
Ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us.