Hi.
Hello, how may I assist you today?
I have planned a trip but suddenly there is an important meeting on those dates, can you cancel my flight ticket?
Sure, I am gleeful to assist you. Can you please tell me your name to check the reservation status?
Thank you and my name is Edward Taylor.
Ok, please hold on for a moment.
Sure.
Sorry to tell you that, when I have checked there is no active reservation found on your name to cancel.
I think it is not booked properly while I am booking, thank you for your search and information.
You are welcome. Thank you for choosing us.