Hi.
Hello. How may I assist you today?
I would like to change my flight reservation as my mother is unwell, please help me.
I am sorry to hear that. I will help you.
Thank you.
Please let me know with your name to check for the booking details.
Yes, my name is Jason Johnson.
Please allow me a minute.
Sure.
I am really sorry to inform you that there is no booking done on your name.
Not an issue, thank you for checking.
Jason Johnson, thank you for reaching us. Have a great time!.