Hello.
Hello, how can I aid you today?
I am planning to change an existing reservation, due to health issue. Can you please help me out to change my reservation?
Sure, we are here to help you. May I know your name?
My name is Gregory While.
Ok, wait for for some time I will check the reservations on your name and get back to you.
Sure, I will wait for your reply.
Thanks for waiting there is no reservation found on your name.
That's fine, thank you for your service.
Thanks for contacting us.