Hello, I am Samantha Scott.
Hello, how can I help you today?
I want to change my existing reservation due to bad weather conditions.
Ok.
Can you help me out?
Sure, I am glad to help you. Give me a moment, I will check your reservation.
Sure.
Thank you for being patience, there is no previous reservation exists with your name.
Ok, No problem. Thank you.
Thank you for approaching us.