Hi. I am Kevin White.
Hello, how can I aid you?
Due to emergency I need to cancel my recent reservation, can you please help me with that?
Sure, we are here to help you.
Thank you.
Just wait a moment, I will check the previous reservation list and let you know the status.
Sure.
Thank you for waiting, unfortunately there is no reservation found on your name.
Ok, no problem. Thanks for your information.
Thank you for reaching us.