Hello.
Hello. How may I assist you at this moment?
I would like to change my recent reservation due to some personal issues, will you help me with that?
Sure, I am glad to help you with that.
Thank you.
Can you please provide your name to check your previous reservation status?
Myself Sarah Scott.
Please hold on a moment.
Ok, I will wait for your response.
We regret to inform you that there is no reservation available on your name in our database.
Ok, not an issue. Thank you for your information.
Thank you for approaching our services, hope you have a great day.