Hi. I am Samuel Wright.
Hello Samuel, what type of service your expecting from us?
My business meeting has been postponed, so I would like to change my existing reservation.
Sure, give me a minute let me check your previous reservation on your name.
Sure. Please carry on.
Sorry Samuel, there is no reservation found on your name.
That's fine, no problem. Thank you for your help.
Ok, thank you for reaching us.