Hello.
Hello. How may I assist you today?
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
I am sorry to know that. I will help you. Please help me with your name.
I am Charles Turner.
Please allow me a minute.
Sure, take your time.
Charles Turner, I am really sorry to inform you that there is no booking found on your name to cancel.
Ok, no issues. Thank you for the information.
Thank you for reaching us. Have a great time.