In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Ex Input:
customer: Hi. Amy Jones here. 
 agent: Hello, how can I support you? 
 customer: Can you book a flight ticket for my airport codes that is from SFO to PHX? 
 agent: May I know your trip dates? 
 customer: The trip dates are from 18 June to 20 June. 
 agent: Do you need any break in my journey? 
 customer: Yes. 
 agent: Is there any class preference? 
 customer: No. 
 agent: Do you have any other requirements? 
 customer: No, that is it. 
 agent: May I know your name please? 
 customer: I am Amy Jones. 
 agent: There is a connecting flight with fare of 100 and 1020 flight number. Shall I proceed? 
 customer: You can book the flight ticket. 
 agent: Your seat has been reserved with Frontier airlines in economy class. 
 customer: Thank you. 
 agent: Thank you for choosing our services.

Ex Output:
book


Ex Input:
customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: Please book a ticket from ORD to PHL to attend my sister wedding. 
 agent: Sure, please share your planned travel dates? 
 customer: My travelling dates are Mar 23 and Mar 25. 
 agent: Do you have any connection limit? 
 customer: I am comfortable with any connection. 
 agent: Can I have your name please? 
 customer: Sure, I am Laura Hernandez. 
 agent: Any other preferences? 
 customer: No. 
 agent: Southwest airline flight 1011 available with connection limit 1 and fare is 100, shall I confirm this economy class flight? 
 customer: Ok, please proceed. 
 agent: Ok, your ticket has been processed. 
 customer: Thank you. 
 agent: Thank you for opting us.

Ex Output:
book


Ex Input:
customer: Hello. I am Elizabeth Lee. 
 agent: Hello, how may I aid you? 
 customer: I would like to cancel my recent reservation as my workshop got cancelled. 
 agent: Sure, please wait a moment I will check and get back to you. 
 customer: OK. 
 agent: Thanks for waiting, unfortunately there is no reservation found with your name. 
 customer: Ok, thank you for your response. 
 agent: Thanks you.

Ex Output:
no_reservation