Hello.
Hello. How can I help you today?
Can you please help me in changing my reservation, as my exams got postponed?
Sure, I am here to help you with that, can I know your good name to proceed further?
Thank you for the response, my name is Nicholas Taylor.
Sorry to inform you that there is no active reservation on your given name.
Ok, not an issue. Thank you for the information.
Thank you for reaching us.