Hi.
Hello, How exactly I can serve you the best today?
I want to change my existing reservation. Can you help me for that one?
Sure, I can change your reservation right now. Before that I need to know your good name please?
Sure, Amy Thompson here.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
No issues, thank you for the information.
Thanks for reaching us.