Hello.
Hello, how may I aid you?
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
Sure, may I know your name?
My name is Alexander Hernandez.
Please give me a moment to check your ticket status.
Sure, take your time.
Sorry Alexander Hernandez, no reservation is available by your name.
Ok, no problem. Thank you for your information.
Thank you for reaching us.