Hello.
Hello, how can I assist you?
I would like to cancel my recent reservation, can you help me in this?
Sure, we are here to help you.
Thank you.
Can you please provide your name?
Sure, I am Matthew Roberts.
Ok, please hold on.
Sure, I will wait.
Thanks for being on hold, there is no reservation found on your name.
No problem, thank you for your information.
Thanks for opting us.