Hello.
Hello, how may I help you today?
Please cancel my recent reservation due to some health issues?
Sure, I will help you with that. Let me know your name to check your reservation?
Sure, I am Jacob Carter.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Thank you for your help.
Thank you for choosing us.