Hello.
Hello, how can I serve you today?
My name is Susan Wright. I want to change my existing reservation due to my seminar dates has been postponed. Can you help me in changing reservation?
Sure, I am happy to help you. Please wait for a while, I will check and get back to you.
Sure.
Sorry to inform you, there is no reservation found on your given name.
Ok, No problem. Thanks for the information.
Thanks for choosing us.