Hi, I am Sharon Wilson.
Hello, how can I help you?
Owing to an emergency, my planned trip to Navajo adventure got postponed.
Ok.
So I want you to change my existing reservation.
Sure. Please wait for a while, I will check your reservation.
Sure.
Thank you for your time, there is no reservation found on your name.
Ok, not an issue. Thank you for your assistance.
Thank you for reaching us.