Hello. I am Dorothy Robinson.
Hello, how can I best assist you now?
Could you please help me to cancel my reservation as my meeting was cancelled?
Sure, I can help you in that.
Thank you.
Please hold on a minute.
Ok, I will wait.
Sorry to say that, there is no active reservation found on your name to cancel it.
Ok, no problem. Thank you for your information.
Thanks for choosing us, have a great day.