Hello. I am Michelle White.
Hello, how can I help you?
I need to cancel my recent reservation due to postpone of my Bank Exam..
Ok.
Could you please help me in doing that?
Sure, I am here to assist you.
Thank you.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
No problem, thank you for your information.
Thank you for choosing us.