Hello,.
Hello, how may I best abet you today?
As I am not issued with leave during my journey period, so I want to cancel my reservation. Can you help me with that?
Sure, may I know your good name to check the reservation in our reservation list?
I am Ruth White.
Please hold on.
Sure.
Thank you for waiting, there is no reservation found on your given name.
Ok, no issues. Thanks for the information.
Thank you for reaching our agency.