Hello.
Hello. How may I help you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Sure, let me know your name?
Sure, myself Jerry Perez.
I have found your reservation, can I proceed cancel it?
That's great, please proceed with cancelling.
Your ticket is cancelled.
Thank you for your help.
Thank you for reaching us, have a nice day.