Hello.
Hello. How can I help you for today?
My holiday vacation has been postponed, can you please help me for changing the existing reservation?
Sure, I can help you with that.
Thank you.
Can you tell me your name, so that I can check with your previous reservation.
Sure, my name is David Martinez.
Ok, please give me a minute till I check your reservation status and revert back to you with your previous booking status.
Sure, take your time.
David Martinez, I am very sorry to inform you that there is no flight reservation under your name.
Ok, no problem.
Thank you for reaching our services, have a great day ahead.