Hi.
Hello, how may I assist you?
Can you please help me to cancel my recent reservation due to my health issues?
Sure, I will help you with that. May I know your good name?
I am Catherine Smith.
Please wait for a moment, while I check for the reservation.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data to cancel it.
No issues, thank you.
Thank you for visiting us, we hope see you again.