Hello.
Hello, how may I serve you today?
I would like to spend some more days with my mother, please help me in changing my existing reservation.
Sure, we are here to help you.
Thank you.
May I know your good name please?
My name is Jack Nelson.
Please wait a minute.
Sure, take your time.
Sorry, there is no reservation found on your name to change.
Ok, no problem. Thank you for your information.
Thank you for opting us.