Hello.
Hello, how can I help you?
Can you please help me to change the travel dates in my past ticket?
Sure, may I know your name please?
My name is Anna Thompson.
Ok, please wait for a moment.
Ok, take your time.
Sorry, there was no reservation found with your given name.
It's ok, not an issue with that. Thank you for checking the ticket status.
Thank you for opting us.