Hello.
Hello. How can I aid you?
I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, We are here to help you. May I know your name?
My name is Kimberly Gonzalez.
Give me a minute.
Sure, take your time.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
Ok, no issues. Thank you for checking.
Thank you for reaching us.