Hello.
Hello. How may I help you?
I want to cancel my recent reservation, due to some health issue. Can you help me?
Sure, I can help you with the ticket cancellation process.
Thank you.
Can I have your full name to check the ticket status?
Yes, I am Donna Evans.
Sorry to inform you, there is no reservation found with your name in our database.
Ok, no problem. Thank you for your valuable help.
Thank you for reaching us. Have a nice day.