Hi, I am Elizabeth Lee.
Hello. How may I aid you today?
I want to cancel my recent reservation, can you help me out?
Sure, I can help you better.
OK.
Please wait a minute, I will check and revert you.
Sure.
Sorry to inform you, we did not find any reservation on your name to cancel.
Ok, not an issue. Thank you for helping me.
Thanks for contacting us, have a nice day.