Hello,.
Hello, how may I help you?
I am Pamela Mitchell.
Ok.
Due to my health problem, I want to change my resent reservation, can you please help me in that?
Sure, I am here to help you. Please wait for a while.
Ok.
Sorry to inform that, there is no reservation found on your name.
Ok, no problem. Thank you.
Thanks for reaching us, have a nice day.