Hello, myself Gary Evans.
Hello, how may I aid you?
I want to cancel my recent reservation due to heavy floods in my destination location, could you mind help me in cancelling?
Sure, I will help you with that.
Thank you.
Please be on hold for a moment, let me check your reservation status.
Ok, I will wait for your response.
Thank you for waiting, we found your reservation under your name, would  you like me to cancel that reservation?
Yes, please cancel my reservation.
Your reservation has been cancelled successfully.
Thank you for your quick service.
Welcome and thank you for reaching us.