Hello.
Hello. How can I assist you today?
I want to change my reservation due to health problem. Can you help me?
Sure, I can help you with that. May I know your name to check for the previous reservation?
Myself Raymond Gonzalez.
Please allow me a moment while I check for the availability of flight.
Ok.
Your patience is greatly appreciated. Raymond, there is no reservation found under your name.
No problem. Thank you for checking.
You are welcome. Thank you for contacting us.