Hello.
Hello, how can I help you today?
I want to cancel my reservation due to heavy Sandstorms at my place, so please help me.
Sure, I am glad to help you.
Thank you.
May I know your good name?
Sure, I am Steven Lee.
We found a reservation on your name in our database. Can I cancel it?
Sure, you can cancel it.
Your ticket has been cancelled.
Thank you for helping me.
Thank you.