Hi.
Hello, how may I help you today?
I need to cancel my reservation as my meeting got cancelled, can you please help me out?
Sure, we are here to help you.
Thank you.
Can I have your name to proceed further?
I am Samuel Williams.
Ok, please wait for a while.
Ok.
Thank you for your time, sorry no reservation found on your name.
Ok, no problem. Thank you.
Thank you for opting us.