Hello.
Hello. How may I assist you today?
On my semester exams I am unable to attend the trip which my friend's has planned.So, can you changed an existing reservation?
Sure, I will help you, wait for a moment please.
Sure.
I found your reservation, may I know your new airport codes?
I want to travel from MSP to ORD.
Let me know your travelling dates to proceed further?
My travel dates are 08/12 and 08/14.
I found a flight that Hawaiian airline with connection 1 as per your details, can I proceed to booking?
You can proceed.
For proceed, may I know your name please?
I am Virginia Williams.
Your ticket is confirmed with flight number 1017.
Thanks for your help.
My pleasure, have a nice trip.