Hello.
Hello. How can I assist you now?
I want to cancel my recent reservation. Can you please help me?
Sure, I will help you with that. Can I have your name please to check your reservation status?
Myself Anna Edwards.
Please wait a moment to check your reservation status.
Ok.
Sorry Anna Edwards, no reservation has found under your name to cancel.
Its ok, no problem.
Thank you for choosing us, have a good day.