Hi.
Hello, how can I guide you for today?
I want to change my flight reservation as my trip got postponed. Can you please do that for me?
Can you please provide your name?
Sure, my name is Sarah Nelson.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
No problem, thank you for checking.
Thank you for contacting us, have a nice day.