Hello, I am Jacob Baker.
Hello. How may I amend you today?
Will you be my helping hand in cancelling my reservation as the food festival which I want to attend got postponed?
Sure, I will check the reservation list. Please wait.
Ok.
Thanks for your time, we are glad to inform you that, there is a seat reservation found on  your name. Shall I proceed to cancel?
Yes, you can.
Your reservation is cancelled.
Thank you for your help.
Thank you.