Hello.
Hello. How can I aid you?
I want to change my ticket reservation that when I am booking a ticket it show with a two connecting flight but now it got emergency and I need a connecting flight to travel, so can you please help me in changing my recent ticket booking?
Sure, can you give me a minute for checking your reservation status?
Sure.
Before that, can you provide your name.
My name is Sharon Robinson.
Sorry, there is no reservation found  under your name.
Ok, that's fine,no issues with that one, thank you for your service.
Thank you for reaching us.