Hello.
Hello. How can I assist you?
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me with this?
Sad to hear that, May I know your name to check with the cancellation of the ticket?
Sure, please check the reservation on the name of Edward Hall.
Please allow me a moment.
Ok, I will wait.
Thank you for waiting. Sorry to inform that there is no active reservation found under your name.
Ok, Thank you for your service.
Thank you for opting us.