Hello.
Hello.
Owing to an emergency I had to request you to cancel my reservation. Can you help me?
Ok. I am here to help you. Please mention your name, I will check with the reservation list.
My name is Margaret Johnson.
Ok. Please wait.
Ok.
Thanks for your time, but no reservation  is existed earlier to proceed further.
No worries, thank you for your information.
Thank you for choosing us.