Hi.
Hello.
I am Paul Scott.
How may I assist you now?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, I am here to help you.
Thank you.
Please allow me to check with your previous reservation.
Sure.
Sorry to inform you, there is no active reservation by your name.
Ok, no issues.
Thank you for connecting with our services.
Thanks for the information.
Have a nice day.