Hi.
Hello. How may I help you?
 I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I will help you. Can I have your name?
Please check under the name is Anthony Gonzalez.
Please, wait for a while.
Sure.
Thank you for waiting, I did not find any reservation on your name in our database.
That's ok, thank you for checking.
Thank you for approaching us.