Hi.
Hello. Can I know your name please?
I am Jessica Harris.
Jessica Harris, how shall I amend you now?
Could you please help me in changing my reservation, as the cricket match that I have to participate got postponed due to heavy rains?
Sure, I am  perky to help you.
Thank you.
Wait a while, I will check your previous reservation and let you know the details.
Ok.
Thanks for waiting. We found a reservation with your name. Can I have your new journey details?
My new journey dates are from 01/18 to 01/20.
Ok.
My source and destination codes are DFW and AUS.
Thanks for sharing your details. You have a flight with 1 connection of price 100 in 1001 flight.
Please proceed with booking.
With AA airline. Reservation has been confirmed.
Thank you for  your kind service.
Thank you for approaching us.