Hello.
Hello. How can I help you today?
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
Sure, I am mirthful to help you with that.
Thank you.
May I know your name please?
Carol Young.
Please wait for a while, let me check your previous reservation status.
Ok.
Thank you for waiting. There is no reservation found on your name in our database to cancel.
Ok, thank you for the information.
Most welcome, thank you for reaching us. Have a great day.