Hi.
Hello, how may I help you?
Actually, I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
Sure, I am here to help you for this. May I know your name please?
Sure, my name is Kimberly Thompson.
Please wait for a while, let me check your reservation status in our records.
Sure, I will wait.
Sorry to intimate that, no reservation is found with your criteria.
Ok, no problem.
Thank you very much for contacting our agency.
Anyways, thank you for your service.
You are most welcome.