Hello.
Hello, how can I help you now?
I want to cancel my reservation, because I have some another important work on those dates, can you please cancel my reservation?
Sure, I will help you with that.
Thanks.
May I know your name please?
Sure, my name is Stephanie Carter.
Sorry for the inconvenience, there is no reservation found on your name.
Oh! It's ok no problem, thank you for your information.
Thank you for approaching us, have a nice day.