Hello.
Hello. How can I help you?
Can you help me to change my reservation?
Sure, I am here to help you with that, can I know your good name to proceed further?
I am Dorothy Hall.
Thank you very much. Please wait for a while, let me check your reservation status in our database.
Sure.
 I am very sorry to inform you that there is no reservation found under your name in our database.
No issues, thank you for checking.
Thank you for choosing us.