Hi.
Hello, how may I aid you?
I want to cancel my recent reservation due to sudden change in my trip.
Sure, let me know your good name please.
I am Justin Campbell.
Ok, give me a minute.
Ok.
Thank you for being wait. We found a reservation with your name. May I proceed for cancellation?
 Yes, you can proceed it for cancellation.
Ok, your reservation has been cancelled successfully.
Ok. Thank you for your help.
Thank you for opting us and have a great day.