Hello, I am Susan Phillips.
Hello, how may I help you?
As I was unable to arrange my budget for the trip so it got cancelled, so please assist me with cancelling my reservation.
Sure, I will check the reservation on your name in the database and get back to you.
Ok.
Sorry, there is no recent reservation found on your name.
Ok, no issue. Thank you for your information.
Thank you for availing us, have a good day.