Hello.
Hello. How may I help you today?
I want to cancel my recent reservation, can you please help me with this?
Sure, I'll try to help you in cancellation. May I know your name to check the reservation list?
I am Michael Smith.
Ok, give me sometime.
Sure.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem. Thank you for your information.
Thank you for approaching us.