Hello.
Hello, Good Morning.
Good Morning.
How may I aid you?
Actually, I have booked a ticket to NYC to attend a music concert, but due to bad climatic conditions, the concert has been cancelled.
Ok, so would you like me to cancel your existing reservation?
Yes, can you help me out?
Sure, can you please provide me the name on which the ticket has been booked?
The ticket is booked on my name, which is Betty Clark.
Ok Betty, please hold on for a moment.
Sure, take your time.
Sorry, I could not find any flight ticket booked with your name.
That's ok, anyway's I wanted to cancel my reservation. Thank you for your time.
Thank you, have a nice day.