Hello.
Hello, how may I assist you?
I have planned to go for ORD to meet my best friend unfortunately the meeting was postponed, can you please help me to change my existing reservation?
Sure, wait a moment to check your previous reservation status.
I'm Rachel carter.
Sorry Rachel, we don't found any reservation in our database.
Ok, fine.
Do you want to ask us anything else?
No. Thank you for your help.
Thank you for consulting us, have a nice day.