Hello.
Hello. How may I guide you at this moment?
Actually my Final Examination is postponed, so that I want to cancel my recent reservation. Can you help me?
Sure, I am here to help you. Can I know your name please?
Thank you. I am Mary Edwards.
Ok, please give me sometime to check your ticket status.
Sure, take your time.
I am really sorry to tell you, there is no reservation found with your name to cancel the ticket.
Ok, not an issue. Thank you for your information.
Most welcome. Thank you for opting us.