Hi.
Hello. How can I help you today?
Can you please help me in cancelling my recent reservation?
Sure, I am here to help you with that. May I know your name please?
Myself Ronald Mitchell.
Please wait for a while, let me check your previous reservation status.
Sure, I will wait.
Thank you for waiting.
Thanks for your information.
There is no active reservation found on your name in our database to cancel.
Once again thank you.
Thank you for reaching us, have a great day.