Hi,. I am Karen Thomas.
Hello, how may I serve you for the day?
Please change my reservation, Due to the change in my meeting place on my journey dates. Can you help me with changing?
Sure, we are glad to help you. Please wait for a while.
Thanks for the response. Sure, I will wait.
We found a reservation, please forward your new journey details.
Ok, I want to start my journey on 01/18 and return on 01/20. My boarding point is New York, NY - LGA to reach Houston, TX - HOU.
Thank you for sharing your details, please be on hold.
Ok, I will be much happier, if it was a direct flight.
We found a connecting flight with Spirit airlines. Shall I proceed?
I need a direct flight, do not proceed.
Ok. Thank you for choosing us.