Hi.
Hello. How can I assist you today?
I want to cancel my reservation due to sudden change in my trip. Can you help me?
Sure, may I know your name to check for the previous reservation?
I am Jennifer Wright.
Please allow me a moment to check for the previous reservation.
Ok.
Jennifer, there is no reservation found under your name.
No issue. Thank you for your help.
You are welcome. Thank you for reaching us.