Hello.
Hello, how can I help you for today?
I want to change my existing reservation. Can you please help me with this?
I am here to help you about that. Can you please provide your name to check the reservation status?
Scott Wilson here.
Please wait for sometime to check in our booking list.
Sure.
Sorry for the trouble which is caused to you, I have not found any reservation on your name in our database.
Oh! It is sad to hear. Anyway, thank you for your time.
You are welcome, thank you for reaching us.