Hello, my name is Edward Rodriguez.
Hello. How may I assist you?
I got a very bad news from my uncle, that one of my friend died in a car accident. Can you please help me to book a ticket from CLT to BOS?
Sad to hear that, may I know your travel dates, so I can check is there any flight available or not?
I want to depart on 02/06 and return from Boston on 02/08.
As per your request there is a flight available with Delta airlines, shall I proceed for booking?
Sure, please proceed with booking my ticket.
The ticket is booked on your name Edward Rodriguez, flight number is 1021.
Thank you so much.
You are welcome.