Hello.
Hello. How can I assist you at this moment?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I am happy to help you with that. Can I have your  good name please?
My name is Ruth Thomas.
Ok, please wait a moment.
Sure, I will wait.
Ok Ruth Thomas, your  reservation has found and cancelled successfully.
Thank you for the help.
Thank you for choosing us, have a  good day.