Hello.
Hello.
Actually my Seminer program is postponed so that I want to cancel my recent reservation. Can you help me?
Sure, I'll help you in that. Before that, may I know your good name please?
Yes, I am Thomas Carter.
Ok Carter, please wait for a while.
Sure.
Carter, there is no reservation found under your name to do cancellation.
Ok, no problem. Anyway's thank you for your information.
Thank you for choosing us.