Hello.
Hello, how may I serve you now?
Due to sudden death of my friend I need to cancel my reservation can you help me in cancelling my recent reservation?
Sure, I will help you with that.
Thank you.
May I know on which name the reservation is made?
I am Emma Moore.
Please wait for a while, I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No problem. Thank you for the information.
Thank you reaching us, we hope see you again.