Hello.
Hello. How may I aid you?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I am here to help you with that. Can I know your name to proceed?
Thank you for your response, my name is Jack Evans.
Please wait for a moment to check your recent reservation details.
Ok.
Sorry to say, there is no reservation found on your name in my records.
Oh! It's ok, no problem. Thank you for your information.
Thank you for reaching us, have a nice day.