Hi.
Hello, how can I give assistance to you?
I want to change my reservation which is done recently due to some problems, can you please help me out?
Sure, we are here to help you to change it.
Thank you for considering my request.
To proceed further, may I know your name?
Sure, my name is Virginia Davis.
Ok, please wait for a moment and I will check with the reservation on your name.
Sure, I will wait.
Thanks for waiting, there was no active reservation found on your name to change it.
Ok, no problem. I will try with the another booking agency.
Thank you for availing us.