Hello, I am Kathleen Campbell.
Hello, how may I aid you today from my end?
I want to cancel my trip due to an emergency. Can you aid me in cancelling my reservation?
Sure, I am here to help you out. Please allow me a moment.
Take your time.
Sorry Kathleen Campbell, there is no reservation with your name in our database.
No issues. Thank you for checking.
Thank you for reaching us.