Hi.
Hello.
I am John Williams.
How may I help you?
 I want to watch live foot ball match at Minneapolis & St. Paul. Can you help me in my booking?
Sure, I will assist you. Can you share your travelling dates?
My journey dates are from 09/03 to 09/05.
Ok, May I have your airport codes?
I need a direct flight from IAH to MSP.
Do you require a connecting or direct flight?
I need a direct flight.
Ok. Sorry to inform you, no direct flight is there with in your route.
Not an issue.
Thanks for availing us.