Hello.
Hello. How best can I aid you today?
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
Sure, I am here to help you with that.
Thank you.
For cancelling your reservation, we need to know your name to check your reservation status. So, please forward me your name.
Sure, my name is Sandra Allen.
Ok, please be on hold for a while.
Sure, take your time.
We regret to inform you that, we have not found any active reservation on your name in our records.
Ok, no issues. Thank you for your information.
Thank you for reaching us.