Hello.
Hello. How can I assist you now?
I want to change my existing reservation due to some problems, can you please help me in this?
Sure, I will help you with that.
Thank you.
Can I have your name please to check your reservation status?
Sure, my name is Ruth Taylor.
Ok, please wait a moment.
Ok, take your time.
Sorry Ruth Taylor, no reservation has found under your name to cancel.
Ok, no problem.
Thank you for choosing us, have a good day.