Hi,.
Hello, how may I help you?
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you please help me?
Sure, I am here to help you. May I know your name please?
Myself Catherine Taylor.
Ok, please stand by.
Sure, I will wait for your response.
Thank you, sorry no reservation found with your name.
Ok, thank you.
Thank you for reaching us, have a nice day.