Hi.
Hello, how can I aid you?
I am Rachel Lopez. I want to cancel my recent reservation due to sudden demise of my great grand mother. Can you help me in cancellation?
Sure, we are here to help you.
Thank you.
Please wait a moment, I will check your details and revert to you with the current status.
Sure.
Thank you for waiting, unfortunately there is no reservation found on the name Rachel Lopez.
Ok, not an issue. Thank you for your information.
Thank you for consulting us.