Hello.
Hello, how may I assist you now?
I have an appointment for the college admission. So I would like to book a ticket  from PHL to PHX.
May I know your planned dates for this journey?
My travel dates are as follows 09/02 and  09/04.
Do you need a direct flight?
I would prefer a connecting flight.
Sorry to say, there is no flight available on your mentioned dates. May I know your name for documentation?
Have you checked with the normal cost.
Sorry, there are no flights available with normal cost too.
My name is Kenneth Thomas. Thank you for your help and time.
Kenneth Thomas, sorry for the inconvenience. Thank you for choosing our services.