Hello. My name is Larry Carter.
Hello, what type of help your looking from our service?
My business meeting has been cancelled, so I would like to cancel my recent  reservation. Can you please help me with that?
So sad to hear it. Sure I will help you about it.
Ok.
On what name your ticket is reserved?
Larry Carter.
Ok, Larry Carter there is no reservation confirmed on your name to cancel.
That's ok. Thank you for the information.
Thank you for reaching out here.