Hello.
Hello, how can I serve you?
I am Samuel Brown. As I am suddenly fallen sick due to bad weather, I want to cancel my recent reservation. Could you help me in cancelling my recent reservation?
Sure, we are here to cancel your reservation. Please wait for a moment.
Ok.
Sorry, there is no reservation on your on your name.
Ok, no issues at all. Thanks for your help.
Thank you for choosing our service.