Hello.
Hello, how can I aid you today?
My name is Kathleen Anderson and I want to cancel my reservation. Can you please help me?
Sure, I am here to help you.
Thank you.
Please wait a second. I will check the status and revert you.
Ok, take your time.
Sorry to inform you, there is no reservation found on your name.
Thank you for the service and for your information.
Thank you for choosing us.