Hello.
Hello. How may I assist you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I am happy to help you with the ticket cancellation.
Thank you.
Can I know your full name to check the ticket status?
Sure, I am Stephanie Carter.
Ok, please give me a minute.
Sure, I will wait for your response.
Sorry to inform you, there is no active reservation found with your name in our portal.
Oh! it may not be booked properly due to server issues while booking. Anyway, thank you for your time.
You are welcome. Thank you for reaching us.