Hi.
Hello. How can I help you?
I need your help in cancelling my flight reservation as my sister is unwell. Can you please help me out?
Sure, let me know your name to check your reservation details.
Sure, myself Betty Williams.
Thank you. Please wait for a while, let me check your reservation status.
Sure.
I am very sorry to inform you that there is no reservation found under your name in our database.
Oh! Not an issue. Anyway, thank you for checking.
Thank you for reaching us.