Hello.
Hello, how can I assist you?
I am Anna Phillips. I would like to change my existing reservation due to some office work, can you help me?
Ok, please can you wait a moment while I check for the availability of reservation.
Ok, please check with my previous booking status. I will be waiting for your response.
Ok, thank you for waiting.
It's alright.
There is no flight ticket been reserved on your name to change.
Ok, no issues with that one. Thank you for your help.
Thank you for connecting with our agency, Have a nice day.