Hello.
Hello. How may I aid you?
Due to some health issues, I am unable to travel. So, I have decided to cancel my ticket. Can you please help me?
Sure, can you please give your name to proceed further?
Thank you. My name is David Walker.
Ok, please be on hold.
Ok, take your time.
Sorry, there is no reservation found on your name to cancel.
It's ok, not a problem with that. Thank you for helping me.
Thank you for reaching us.