Hello.
Hello, how can I help you today?
I need to cancel my recent reservation, can you help me?
Sure, I am here to help you with that, can I know your good name to proceed further?
I am Sarah Roberts.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure, take your time.
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues. Thank you.
Thank you for reaching us.