Hello.
Hello, how can I help you?
I want to cancel my recent reservation due to some family issues. Can you please help me with this?
Sure, I am here to help you. May I know your name?
Thank you. Susan Evans here.
Ok, please wait for a moment.
Sure.
Thank you for your time, we did not find any reservation on your name to cancel it.
Ok, no problem. Thank you for checking.
Thank you for opting us.