Hi.
Hello, how can I aid you today?
I want to cancel my recent reservation as my plan to meet my grand parents got postponed due to bad weather conditions. Can you help me with this?
Sure, I am here to help you.
Thank you.
May I know your name?
I am Sarah Martin.
Please wait.
Sure.
There is no reservation found under your name.
Ok, not an issue. Thank you for your information.
Thank you for opting us.