Hello.
Hello. How can I aid you?
Can you aid me to change my reservation due to emergency?
Sure, We are here to help you. May I know your name?
Thank you. I am Cynthia Martin.
Please wait a while.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
Thank you for the help.
Thank you for reaching us.