Hello, I am Joseph Walker.
Hello, how may I help you?
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
Sure, we are here to help you.
Thank you.
Please wait a moment, I will check your details in our database and revert to you with the status.
OK.
Unfortunately, there is no reservation exist on the name Joseph Walker.
No problem, thank you for the information.
Thank you for contacting us.