Hello.
Hello. How may I assist you today?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I will help you. Please help me with your name.
My name is Anthony Collins.
Please allow me a minute.
Sure.
Thank you. Anthony Collins, I am really sorry to inform you that there is no reservation found on your name to cancel.
That's ok, thank you for your information.
Thank you for reaching us. Have a great time.