Hello.
Hello, how can I help you today?
I want to cancel my recent reservation due to heavy rainfall at my source point, can you help me out?
Sure, can I have your name please?
I am Kathleen Robinson.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation on your given name.
Ok, no issues. Thank you for your response.
Thank you for opting us.