Hi.
Hello, how can I be of your help today?
I am Karen Garcia, I want to change my existing reservation as my farewell party got postponed. Can you help me?
Sure, we are here to help you. Please wait a moment, I will check the previous reservation list and get back to you.
Ok.
Sorry to inform you that there is no reservation found on your name.
That's Ok, thanks for your response.
Thank you for consulting us.