Hello.
Hello.
I am William Miller.
How can I help you at this moment?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
Sure, take your time.
There is no previous reservation available under your name.
That's ok, thank you for your information.
Thank you for reaching us.