Hello.
Hello, how may I help you now?
I want to cancel my recent reservation due to sudden postpone of my exams. Can you help me in doing that?
Sure, may I know your name please?
Joseph Williams here.
Please hold on a moment, I will get back to you with the status of your reservation.
Sure.
Thanks for your time, no reservation was found on your name in the database.
ok, no issues. Thank you.
Thank you for reaching us.