Hi.
Hello, how can I help you today?
Can you please cancel my recent reservation? As my planned trip has been cancelled.
Let me know your name to check your reservation?
Sure, my name is Sarah Wright.
Ok, please wait a moment.
Sure, take your own time.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Oh! May be I did a wrong booking. Thank you anyways.
Thank you for choosing us.