Hello.
Hello. May I know your good name?
I am Eric Hernandez.
How may I help you today?
I need to cancel my recent reservation due to postpone of my practical exam. Could you please help me in cancelling my reservation?
Sure, please wait for a moment.
Ok.
Thank you for waiting there is no reservation found on your name in our reservation data base.
No problem, thank you for your information.
Thank you for availing with us.