Hello.
Hello, how may I help you?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, may I know your name to cancel the reservation?
Sure, myself Michelle Taylor.
Wait a while, kindly.
Sure.
Sorry, there is no reservation found for the user name in our back end to cancel it.
It's ok, thank you for your help.
Thank you for reaching us.