Hello.
Hello. How may I help you?
I have booked a ticket last week to participate in dance competition but suddenly that competition has cancelled. Can you please help me to cancel my recent reservation?
Sure, may I know your name?
Yes, I am Kathleen White.
White, please wait for a while, let me check our website.
Sure.
Sorry, no reservation found by your name.
Ok, not an issue. Thank you for your information.
Thank you for contacting us.