Hello.
Hello, how may I aid you?
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, could you please provide your name to check your reservation status?
Sure, my name is Ruth Rodriguez.
Ok, please wait a moment I will check your reservation details and proceed further.
Sure, take your time.
Sorry to say, there is no reservation on your name in my database.
Ok, no problem.
Thank you for reaching us, have a nice day.