Hello.
Hello. How can I help you?
Do you have any direct flight from IAD to DCA?
May I know your travelling dates please?
My trip dates are 03/13 and 03/15.
There is a flight with single connection, can I proceed for booking in AA airlines?
No, I need direct flight.
I am sorry no direct flights found on your route.
That's fine, anyways thanks for your information.
May I know your name please.
Rachel Carter here.
Thank you for choosing us.