Hello.
Hello.
Myself Emma Wright.
How may I assist you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Will you help me with that?
Just hold on a moment.
Thank you for accepting my request.
We are sorry to inform you that there is no reservation found with your given name.
Ok, not an issue. Thank you for your information.
Thank you.