Hi.
Hello.
I am Steven Allen.
Allen, how can I assist you?
Can you help me for cancelling my recent reservation, because I am unable to travel at this moment?
Sure, I can do that for you. Let me check your reservation status.
Ok, I will wait for your response.
Allen, I have not found any reservation by your name in our database.
Oh! It's ok, no problem thank you for your services.
You are welcome and thank you for contacting us.