Hello. Charles Evans here.
Hello, how can I aid you for today Charles Evans?
I want to change my existing reservation, as my exams got postponed. Can you please help me with it?
I am here to help you about that.
Thank you.
Sorry to say this Charles Evans, there is no active reservation with your name in our booking list to change your reservation.
Ok, not a problem. Thanks for the information.
You are welcome, thank you for reaching us.