Hello.
Hello. How can I help you today?
I am Benjamin Smith. I am planning to change an existing reservation, due to some urgent work at home.Can you please help me out to change my reservation?
Benjamin Smith, can you please give me a moment to check your previous reservation status?
That's great, take your own time.
I am so sorry, but I did not find any reservation under your name.
That's really sad.
Thank you for approaching our agency, keep reaching for your further bookings also.
Sure, thank you for your service.
Have a great day.