Hello.
Hello. How may I assist you today?
Could you please cancel my recent reservation due to cancel of my trip?
Sure, I'll help you in cancellation.
Thank you.
Could you please let me know your name to check your reservation status?
My name is Michelle Thomas.
Ok, please wait a moment.
Sure.
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
No problem, thank you.
Thank you for opting us.