Hi.
Hello, how may I help you today?
I want to cancel my recent reservation due to heavy snow fall at my origin point. So can you please help me in cancel the reservation?
Sure, I will help you to cancel you ticket. May I know your good name?
My name is Ronald Robinson.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
OK, not an issue. Thank you for the information.
Thank you for reaching us, we hope see you again.