Hello. I am Thomas Carter.
Hello, How can I abet you the best today?
I need to cancel my reservation as my trip got cancelled. Can you please help me?
Sure, I would be happy to help you.
Thank you.
Ok, please be on hold.
Ok.
Thanks for waiting. We regret that, there is no active reservation on your name to cancel it.
Ok, no issues. Thank you.
Thanks for your approach.