Hello.
Hello, do you need any help from us?
Can you help me to change the flight reservation which I had did recently?
Sure, may I know your good name please?
Ok, my reservation is done on the name Debra Roberts.
Sorry, there is no reservation matching with your name in our portal to make changes.
Ok, please take the time you need. That is ok. Thank you for providing the information.
You are welcome, have a great day.