Hello.
Hello, how can I help you today?
Due to health issue, I want to change my reservation. Can you help me?
Sure, I am glad to help you.
Thank you.
Can you please forward your good name with us?
Sure, My name is Emma Smith.
Please wait for a while. I will check in the reservation list and revert you.
Sure.
There is no reservation found on your name in our database.
No problem, Thanks for the information.
Thank you for opting us.