Hi.
Hello, how may I assist you?
Due to some emergency, I need to change my earlier reservation. Can you help me in changing the reservation?
Sure, may I know your good name for further process?
Thank you. I am Katherine Clark.
Thank you for sharing your good name, please give me a minute.
Sure, take your time.
No reservation found on your name.
Ok, no problem. Thank you.
Thank you for reaching us, have a nice day.