Hello.
Hello, how may I help you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, please share your good name?
My reservation was done under the name George Robinson.
Please wait for a while.
Sure, take your time.
Sorry, no reservation found on your given name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us.