Hello.
Hello. How can I assist you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, may I know your name to check for the previous reservation?
I am John Wright.
Please allow me a minute to check for the previous reservation.
Sure.
John, there is no reservation found under your name.
That's ok, not an issue. Anyways, thank you for the information.
Thank you for contacting us.