Teacher:In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Teacher: Now, understand the problem? Solve this instance: customer: Hi. 
 agent: Hello, how may I assist you now? 
 customer: I am Amy Scott. 
 agent: I am here to assist you with all your concerns related to the flight reservations. 
 customer: I want to book a flight ticket to New York as I have a tournament, please help me with a connecting flight. 
 agent: Amy Scott, may I know your desired dates for this trip? 
 customer: My travelling dates are Depart date on 06/09 and return date on 06/11. 
 agent: My I know your respective airport codes please? 
 customer: I want to fly from CLT to JFK. 
 agent: Flight-1000 is available for you with 1 connection and the ticket fare is 100, can I proceed with booking your ticket? 
 customer: Please proceed. 
 agent: Your booking is confirmed with Frontier airlines. 
 customer: Thank you so much. 
 agent: Thank you for choosing our assistance.
Student:
book