Hi.
Hello, how may I be your helping hand today?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, I am here to help you. May I know your name please?
Brenda Thomas here.
Ok, please wait.
Sure.
Sorry to say that, there was no reservation found on your name.
Ok, no problem. Thanks for your information.
Thank you for availing us.