Hello.
hello, how may I serve you at this moment?
I am Ruth Walker. I would like to change my reservation as I am leaving for hometown, can you please help me out?
Sure, we are here to help you. Please wait for a while.
Thank you. Sure.
We hardly tried to find your reservation but, no reservation has been found with your name.
Ok no problem, thank you for your services.
Thank you for choosing us.