Hello.
Hello, how may I be at your service today?
Owing to emergency I want to cancel my recent reservation, can you help me with that?
Sure, we are here to help you.
Thank you.
Could you please provide your name to check your reservation status?
I am Joseph Miller.
Ok, please be on hold.
Sure.
Thank you for waiting, sorry we did not find any reservation on your name.
No problem, thank you for the checking.
Thank you for opting us.