Hi.
Hello, how may I aid you today?
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
Sure, on whose name you did the previous reservation?
Melissa Mitchell here.
Wait a while, kindly.
Ok.
Sorry, there is no reservation found for the user name in our back end to cancel it.
Not a big issue, anyhow thank you very much for checking the reservation status.
Thank you for opting us.