Hi.
Hello, how can I help you?
Owing an emergency want to change my reservation, can you please help me with it?
Sure, I am perky to help you. May I know your good name to check reservation?
Yes, my name is Nancy Taylor.
Please wait for a while.
Ok.
Thank you for being patience. There is no reservation found on your name.
That's fine, thank you for the response.
Thank you for approaching us.