Hello.
Hello, how may I aid you?
I want to change my previous reservation due to floods in Atlanta, can you help me?
Sure, could please provide your name to check your complete reservation details.
Jacob Taylor is my name of previous booking.
Ok, please wait a moment.
Ok, take your time.
Sorry to say, I did not find any details regarding your reservation in my database.
No problem, thank you for checking my reservation status.
Thank you for choosing us, have a nice day.