Hello.
Hello, how can I guide you for today?
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation.
I will help you with that.
Thank you.
May I know your name?
I am Ronald Miller.
Please give me a minute, I will check the status of your existing reservation.
Ok.
Sorry, there is no reservation found under your name in our database.
Ok, Thank you for your help.
Thank you for contacting us, have a nice day.