Hello.
Hello, how can I help you?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, we are pleased to serve you.
Thank you.
On whose name, I have to check the reservation list?
My name is Jessica Moore.
Please give me a moment.
Sure.
Thanks for your time, there is no active reservation found in your name.
It's ok, thank you for your help.
Thank you for availing us, we will try to serve you for the next time.