Hello.
Hello, how can I help you today?
Me and my friends planned to go for a trip but due to some issues, the trip got cancelled. Could you help me to cancel my reservation?
Sure, we are here to help you. May I know your name, to check your reservation status?
Sure, my name is Michelle Wright.
Ok, wait for some time I will check the reservations on your get back to you.
Sure.
Thanks for waiting there is no reservation found on your name.
That's Ok. Thanks for your effort.
Thanks for approaching us.