Hello.
Hello, how may I assist you today?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
Sure, we are here to help you.
Thank you.
Could you please let me know, on which name it has been reserved?
Donald Lee here.
Wait a minute, we will check and revert you.
Ok.
Sorry, we could not find any reservation on your name.
No problem, Thanks for the information.
Thank you for reaching our agency.