Hi, I am Kimberly Carter.
Hello, how may I support you?
I want to book a flight ticket to attend a live concert at Oakland on 09/17 and return on 09/19, can you book me a flight from Phoenix?
Do you have any preferences that makes you happy?
Yes, I need a connection in between the journey.
Could you please provide me your journey codes?
Yes, my airport codes are AZ-PHX and CA-OAK.
Sorry for the inconvenience, there are no flights with a connection at this moment.
That's ok, thank you for the information.
Have a good day.