Hi.
Hello,. How may I serve you?
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
Sure, we are rapturous to help you.
Thank you.
To check the reservation list, may I know your name?
Yes, my name is Laura Gonzalez.
Thanks for providing your name, please wait a while.
Ok.
Thanks for your time. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No problem, thank you for the information.
Thanks for your approach. Have a nice day.