Hi.
Hello, how may I aid you?
I need to cancel my recent reservation as my trip got cancelled due to bad weather conditions. Can you help me in cancellation?
Sure, let me know your good name please?
I made a reservation with the name Thomas Taylor.
Please wait for a while.
Sure.
Sorry to inform that, there is no reservation found on you name.
Ok, not an issue. Thank you for your information.
Thanks for reaching us.