Hello.
Hello. How may I help you?
Owing for an emergency, can you please help me to change my reservation?
Sure, please provide your name.
My name is Katherine Taylor.
Please hold on a moment.
Sure.
I have found your reservation, may I know your airport codes please?
Ok, I want to travel from EWR to PHX.
Can you please share your trip dates?
I want to start my journey on 05/21 and return on 05/23.
There is a flight for you in Delta airlines with price 100. Can I proceed?
That's good, please book the ticket for me.
Ok, your ticket has been booked with flight number 1019.
Thank you very much.
Thank you for choosing us.