Hi.
Hello. How can I aid you?
Would it be possible to change my reservation?
Sure, We are here to help you. May I know your name?
Ok, I am Ruth White.
Please wait a while.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
It's ok, thanks for checking.
Thank you for reaching us.