Hi.
Hello. How may I assist you?
I am Katherine Jones. I want to cancel my recent reservation as my plan to meet my friend has been cancelled because of my busy work.
Ok.
Help me in cancelling my reservation.
Sure, we are here to help you.
Thank you.
Give me a minute, I will check the previous list and let you know the details of it.
Sure.
Thank you for your time. No reservation found on your good name.
Its ok, I think it is cancelled by my assistant manager.
Thank you for reaching us, have a good day.