Hello.
Hello, how may I aid you?
Can you please help me in changing my existing reservation, as my exams got postponed?
Sure, I am here to help you out. Can you please mention your name to check your reservation status?
Thank you, my name is William Campbell.
Ok, please give me a moment.
Ok, sure.
Sorry, there is no reservation found on your name in our records.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.