Hello.
How may I aid you today?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I am glad to help you out in cancelling the flight ticket. Please provide me your name to check the reservation status on your name.
My name is Laura Lee.
Please allow me a moment Laura Lee.
Ok, take your time.
Sorry Laura Lee, there is no flight reservation on your name in our database.
That's ok, thank you for checking.
Thank you for reaching us.