Hi.
Hello.
Melissa Carter here.
Is there any help that you need from our agency?
Can you change my flight ticket reservation?
Sure, I can help you in changing process. Please give me a moment to check it.
Ok, I will wait.
Thank you for waiting, there is no reservation found for the user name in our previous reservation list.
Ok, not a problem. Thank you.
You are most welcome and thank you for reaching us.