Hello.
Hello. How can I assist you today?
Actually my Hockey national competition is postponed so that I want change an existing reservation, can you help me?
Sure, may I know your name to check for the previous reservation?
Sure, the previous reservation is done under the name of Anthony Thomas.
Ok, please allow me a moment while I check for the previous reservation.
Ok, take your own time.
Your patience is greatly appreciated. Anthony, there is no reservation found under your name.
Ok, no problem. Anyway's thank you for your information.
You are welcome. Thank you for contacting us.