Hi.
Hello, how may I aid you?
My name is Sharon Thompson. Due to health issues, I can not travel to California. Can you please cancel my reservation?
Sure, please wait a moment I will check your reservation details and proceed further.
Ok, take your time.
Sorry to say, there is no reservation on your name in my database.
Its ok, no issues. Thank you for the information.
Thank you for reaching us, have a nice day.