Hello.
Hello.
I am Kevin Smith.
Kevin Smith, how may I assist you with today?
Can you please help me in changing my reservation as my meeting got postponed?
Yes, I will try to help you. Please allow me a minute while I check for your details.
Ok.
I am sorry to inform you that there is no booking done on your name.
Ok, no problem.
Thank you for understanding.
Thank you.
Thank you for reaching us. Have a great time.