Hello.
Hello, how can I help you?
I want to change my reservation, can you help me that?
Sure, I will help you. May I know your good name to check the reservation list? Please wait a moment. I will check and let you know.
Every on called my name is Timothy Martinez. Ok. I wail wait.
Thanks for your patience. Sorry to inform you that there was no reservation found on your name.
Ok, not a problem.
Thank you for reaching us.