Hello.
Hello, how can I help you today?
Can you please help me to cancel my recent reservation?
Sure, can I have your name please?
Thank you. My name is Sarah Taylor.
Ok, please wait for a while.
Ok, take your time.
Thanks for waiting, there is no active reservation on your given name.
It's ok, not  a problem with that. Thank you for your valuable time.
Thank you for opting us.