Hello.
Hello, how can I support you?
 I just want to cancel my recent reservation, due to bad weather conditions I was fallen sick.So I am not able to perform a dance in heritage festival. Can you please help me with cancellation?
Sure, I am here to aid you.
Thank you.
Please provide your name to proceed further.
Sure, my name is Melissa Adams.
Thank you for providing name, please wait.
Sure.
Thank you for your patience, There was no reservation found on your name in our database.
Ok, not an issue. Thank you.
Thank you for availing us.