Hello.
Hello, how may I assist you today?
I just want to change my flight reservation as I am sick, please help me out.
Sure, we are here to help you.
Thank you.
Can I have your name to proceed further?
Betty Thomas here.
Ok, please wait a moment.
Sure.
Thank you for your time, sorry no reservation found on your name.
Not an issue. Thanks for checking.
Thank you for opting us.