Hello.
Hello, how may I assist you today?
I am Cynthia Jackson. Due to my health problem I want to cancel my reservation, can you please help me to cancel my reservation?
Sure, I will help you to cancel your reservation.
Thank you.
Please wait for a moment, while I check for the reservation on your name.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no problem. Thank you for your information.
Thank you for reaching us, we hope see you again.