Hello. I am Rachel Carter.
Hello, how can I serve you?
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
Sure, I am here to help you.
Sure.
Please wait for a while, I will check your reservation.
Sure.
Thank you for being patience, there is a reservation found on your name.
No problem.
Shall I cancel it?
You can cancel it.
Your reservation has been cancelled.
Thank you.
Thank you for opting us.