Hi.
Hello. What can I do for you?
I want to book a ticket for my friend, his name is Carol Edwards, can you please help me?
I can help you with that. May I know the travel details please?
Sure, destination airport is MCO, source airport is DFW.
Can you provide the  travel dates please?
He wants to travel from 11/15 to 11/17, he have his interview on 11/16.
Ok, wait a moment.
Ok.
Sorry, there are no flights on given dates. Thanks for reaching us.