Hello.
Hello. How can I assist you?
I want to change an existing reservation, can you please help me in that?
Sure, I will help you. Can I have your good name?
My name is Sarah Rodriguez.
Please, wait a moment.
Sure.
Thank you for waiting, there is no reservation found on your name to change.
Ok, that's not a problem. Thanks for your information.
Thank you for availing us.