Hello.
Hello, how can I help you?
I want to cancel my reservation due to some personal work at Office, so please help me.
Sure, I am here to aid you.
Thank you.
Ok, May I know your name?
Sure, I am Margaret Lee.
Ok, please standby.
Sure.
Thank you for being patient, There was no reservation found on your name in our database.
No problem, thank you.
Thank you for approaching us.