Hello.
Hello. How may I assist you today?
I am Rachel Thomas.
Welcome to flight booking agency Rachel Thomas.
Thanks, I want to change my travel dates in my previous reservation. Can you please help me with that?
Sure, I am glad to help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Ok.
We regret to inform you that there is no reservation found on your name in our database.
Oh! It's ok no problem. Thank you for your information.
Thank you for reaching us, have a great day.