Hello.
Hello, how may I address you?
I would like to cancel my recent reservation due to cancel of my event. Could you please help me?
Sure, I can do that for you. May I know your name to check the reservation list and revert you?
I am Barbara Collins.
Ok, please wait.
Sure.
Barbara Collins, thanks for waiting. We could not find any reservation active by your name in our data base.
No worries, thank you for the information.
Thank you for approaching us.