Hello.
Hello, how may I help you?
I have planned to change my current ticket due to sudden change in my plan, can you please aid me in chaining my reservation.
Sure, we are here to help you.
Thank you.
May I know your name please?
Rachel Evans.
Sorry to inform you that there is no active reservation on your given name.
No problem, thank you for searching.
thanks for reaching us, have a nice day.