Hello.
Hello, how may I help you today?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
Sure, we are here to help you.
Thank you.
May I know your good name please?
I am Matthew Adams.
Please wait a minute.
Sure.
Sorry, there is no active reservation on your name to change.
No problem, thank you for the information.
Thank you for contacting us.