Hi.
Hello. How may I assist you today?
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me?
Sure, I will help you.
Thank you.
Please let me know with your name.
Cynthia Moore.
Please allow me a minute to check for your booking details.
Ok.
Thank you. Cynthia Moore, I have found your flight booking details. Please help me with your depart and arrival airport codes.
DCA and CLT are my airport codes.
Please let me know with your re-planned travelling dates.
11/23 and 11/25 are my travelling dates.
Please help me with your preferred class to fly.
There are no preference in class.
Do you prefer to have a break in your journey?
No.
To help you better, please let me know if you have any other preferences in your journey.
I don't have any other comforts.
Thank you for letting me know.
Ok.
Please allow me a minute.
Sure.
Cynthia Moore, I am really sorry to inform you that there are no flights available for your journey.