Hello.
Hello, what kind of assistance are you looking for?
I want to cancel my recent reservation due to ongoing tornado at my source point. Can you help me with that?
Certainly, I can do the need full for you.
Thank you.
Will you please let me know on what name it was reserved formerly?
Ashley Mitchell here.
Ok, please allow me few minutes to check the current status and get back to you.
Sure.
Thanks for waiting, We found a reservation active under your name. Shall I proceed to cancel?
Please cancel it.
Your request for cancellation has been processed successfully. Your refund will be initiated to your bank account within 2 to 3 working days.
Ok, thank you for your information.
Thank you for consulting us.