Hello. I am Nicole Parker.
Hello, How can I best assist you the day?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I can help you in that. Please hold on a minute.
Sure.
We are sorry to inform that, there is no active reservation found on your name to cancel it.
No problem, thank you for the information.
Thanks for communicating with us, have a happy day.