Hello.
Hello, how can I serve you today?
I am Ashley Roberts. As I have fallen sick, due to bad weather,so could you please help me in cancel my recent reservation?
Sure, we are here to help you.
Thank you.
Please give me a minute.
Ok.
Thanks for your precious time. We regret to inform you that there is no reservation found on your name to cancel.
No problem, thank you for your information.
Thank you for choosing us, we hope to serve you again.