Hello.
Hello. How may I help you?
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me?
Sure, I can help you and can I know your name please?
My name is Helen Harris.
Please give me a moment.
Sure.
Thank you for waiting, there is no reservation found for the user name in our date base.
It's ok, thank you for your help.
You are most welcome and have a nice day.