Hi.
Hello, how may I help you today?
I am Brenda Lopez, can you help me to change my reservation to next week?
I am happy to help you, please wait for a while I will revert you back with the current status of your reservation.
Sure, please check.
Sorry Brenda Lopez, there is no reservation found on your name to change it.
No issues, thank you for your time.
Thanks for choosing us, have a great day.