Hello.
Hello, how can I assist you today?
I want change my existing reservation, due to some health issue. Can you help me?
Sure, I will help you with that. May I know your good name?
Thank you for accepting my request. Ok, I am Angela Robinson.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your given name to change it.
Ok, not a problem. Thank you for your help.
Thank you for visiting us, we hope see you again.