Hello.
Hello. How can I assist you today?
I am Jeffrey Thompson here. I want to cancel my recent reservation, as my exams got cancelled. Can you please help help me out with it?
Ok, please can you wait a moment I will check?
Yes, I will wait for your response.
Thank you for waiting, sorry as per your need I can not cancel your reservation because the ticket is not booked as per the records.
Ok, no problem. Anyways, thanks for the information.
Thank you for choosing our agency.