Hello, I am Catherine Phillips.
Hello, How can I oblige you today?
As my cousin reserved a seat in a wrong flight, I would like to change my existing reservation. Can you help me in this?
Sure, we will help you in changing your reservation.
Thank you.
Please, stay online.
Sure.
Thanks for waiting.
It's ok.
There is no reservation found on your name Catherine Phillips in our reservation list.
Thank you for quick response.
Thank you for opting us.