Hello.
Hello.
Michelle Gonzalez here.
How may I help you Michelle today?
Due to sudden health issue, I am not able to travel in a flight on those dates, so can you please help me out with cancelling of my reservation?
Certainly, I can help you with that.
Thank you.
Just give me a moment, I will check your previous reservation status.
Sure, take your time to check.
There is no previous reservation available on your name Michelle Gonzalez.
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.
Thank you for choosing us, have a good day Michelle Gonzalez.