Hello, I am Helen Green.
Hello, how may I assist you?
As, I am fallen sick suddenly due to bad weather conditions, I would like to cancel my recent reservation. Can you help me in this?
Sure, we are here to help you. Give me a minute.
Sure.
Thank you for your patience. There is no reservation found on your name.
It's ok, not a problem. Thank you for your information.
Thank you for choosing us, have a great day.