Hello.
Hello. How can I help you?
I have planned to attend the soccer final match at Dallas, due to heavy rains the match got cancelled. So I would like to cancel my recent reservation.
Can I know your name for checking the details?
My previous reservation has done with the name of Robert Harris.
Please give me a minute, I will be back with the flight details.
Sure, take your own time.
Sorry Harris, I couldn't find any reservation on your name.
That's ok, may be something went wrong while I'm booking.
I think so.
Thank you for providing information.
You are welcome.