Hello.
Hello, how may I assist you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, may I know your name for the changing process?
My reservation was done under the name Alexander Martinez.
Please wait for a while.
Sure, take your time.
Sorry as per your concern I can not amend your reservation, as your reservation is not found as per our records.
Ok, not an issue. Anyways, thank you for the information.
Welcome, thank you for reaching us.