Hi, I am Rebecca Edwards.
Hello, may I know how best I can help you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. So can you please help me with it?
Sure, please wait for some time, I will check with your existing reservation status.
Ok, take your time.
Sorry to notify, there is no reservation found on your given name.
That's ok. Thank you for the response.
Thank you for reaching us with a query.