Hello.
Hello. How may I assist you?
I am Ruth Baker. I would prefer to change my reservation as I am leaving for pilgrimage, can you please help me out?
Sure, I can help you to change the ticket details. Can you please wait a minute?
Thank you. Sure.
I am really sorry to inform you that, I have not found any active reservation with your name in our database to change.
Ok no problem, thank you for your services.
You are welcome. Thank you for approaching us.