Hello.
Hello, how may I help you today?
As I postponed my meeting I need to cancel my previous booked ticket.
Sure, I will help you with that. Let me know your name to check your reservation?
This is Debra Lewis.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem.
Thank you for reaching us.