Hello.
Hello, how may I aid you today?
I need to change my recent reservation due to some issues, can you help me in doing that?
Sure, may I know your good name?
I am Scott Roberts.
Ok, please wait for a minute.
Sure, take your time.
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no issues. Thank you for the information.
Thank you for opting us.