Hello.
Hello, how may I assist you?
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?
Sure, could you please provide your name to check your reservation status?
I am Pamela Lewis.
Ok, please wait a moment I will check your complete details and proceed further.
Sure.
Sorry to say, there is no reservation on your name in my database.
Ok, not an issue.
Thank you for choosing us, have a nice day.