Hello.
Hello, how can I help you?
Due to health issues, I would like to cancel my reservation. Can you help me in cancelling my reservation?
Sure, I will help you. May I know your name please to check your reservation status?
My name is Janet Carter.
Please wait a moment.
Sure, take your time.
Janet, no reservation has been found on your name in our records.
Its ok, no issues. Thank you for the information.
Thank you for choosing us.