Hi.
Hello,. May I know your good name?
I am Kimberly Allen.
How can I assist you?
My friend reserved a seat for me on other dates unfortunately, now I would like to go on other dates. So, please change my existing reservation.
Sure. Wait for a while.
Thank you. Sure.
Thanks for waiting.
Ok.
There is no reservation found on your name.
Ok. Thank you.
Thanks for choosing us.