Hi. I am Justin Walker.
Hello, how may I assist you?
Can you help me to cancel my reservation? Because I have some work at office.
Sure, I am glad to help you. Please wait a moment I will check your details and proceed further.
Sure, please check.
Sorry to say, I did not find any reservation on your name in my website.
Oh! that is fine.
Thank you for choosing us, have a nice day.