Hi.
Hello. How may I help you today?
I would like to cancel my reservation, can you please help me?
Sure, I am here to help you with that.
Thank you.
May I know your good name?
My name is Daniel Turner.
Please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
Not an issue. Anyway, thank you for checking.
Thank you for approaching us.