Hello.
Hello, how best may I serve you today?
I want to change my reservation as my exam got postponed to other dates, so please help me.
Sure, I am glad to help you.
Thank you.
May I know your name please to check the status of your reservation?
Sure, I am Jeffrey Campbell from Orlando.
Ok, please wait.
Sure.
Thanks for waiting, no existing reservation was found on the name of Jeffrey Campbell.
No worries, thank you.
Thank you for choosing us.