Hello.
Hello, how can I provide assistance to you?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, we are here to help you.
Thank you.
May I know your good name?
My name is Kimberly Hall.
Ok, please wait for a minute.
Sure, I will wait for your information.
Thanks for waiting, there is no active reservation found on your name.
Ok, not an issue. Thank you for providing information.
Thank you for reaching us.