Hi.
Hello, how may I aid you today?
As the meeting with my manager got reschuduled due to an urgent work, I want you to change my reservation. Can you please help me?
Sure, please wait. I will check your reservation and revert to you. May I know your name?
I am Rebecca Collins.
Ok, thank you. We did not find any reservation on your name.
It's ok, no problem.
Thanks for reaching us, have a nice day.