Hi.
Hello, how may I aid you?
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
Sure, may I know your name?
Sure, my name is Frank Harris.
Please wait for a while.
Sure, I will wait.
I found your reservation and cancelled it.
Ok, that's fine. Anyways, thank you for your service.
Thank you for reaching us Frank Harris.