Hi. I am Margaret Walker.
Hello. How may I help you?
I just wast to change my recent reservation, as my parents are not allowing to travel with my friends on my birthday. Can you please help me?
Sure, I will help you. Please wait a moment.
Ok, I will be waiting.
Margaret, no reservation has been found on your name in our database.
That's ok, thank you.
Thank you for choosing us.