Hello, I am Carol Hall.
Hello, how may I help you at this moment?
Can you please book a ticket from CLT to OAK?
Sure, I will help you. Please send your travelling dates.
Sure, I would like to go on 08/18 and return back on 08/20.
Please wait for a moment.
Ok, ensure it is a single connecting flight.
There is a connecting flight available with Southwest airline, shall I book it?
Ok, please proceed for further.
Your booking is done with flight number 1012. Happy journey.
Thank you for booking.
You are welcome.