Hello.
Hello. How can I aid you?
I am suffering with typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help in cancelling my ticket?
Sure, can I know your name please?
Sure, I am Patricia Wright.
Patricia, I found your reservation on the name which you have provided.
That's good, you can proceed with cancelling.
For cancelling your reservation, we are charging some amount and the balance amount will be credited to your account. Is it ok for you?
Yes, I am ok with your terms and conditions. Please go ahead.
I have successfully cancelled your reservation and the amount will be refunded to you within 2 business days.
I appreciate your quick response in cancelling my ticket, thank you so much for your kind service.
Thank you for approaching us, please give a valuable feedback in our website.
Sure, I will suggest my friend to reach you and he is also looking for some help in his ticket booking.
Thank you so much.