Hi.
Hello, how may I aid you?
I am Kimberly Young. Due to an emergency, I am unable to catch the flight on the dates which I have reserved, so can you please help me in changing my flight ticket booking?
Sure, I am happy to help you. Please wait a moment I will check your existing details and proceed further.
Sure.
Sorry to say, there is no reservation on your name in my database.
No issues with that.
Thank you for connecting with us, have a pleasant day.