Hello.
Hello, how can I aid you today?
My self Ruth Gonzalez, and I want to cancel my recent reservation due to my health condition.
Sure, I am happy to help you with that. Please wait a moment to check your reservation status.
Sure, take your own time.
Sorry Ruth Gonzalez, no reservation has found under your name  to cancel.
No issues, thank you for your response.
Thank you for  choosing us, have a good day.