Hello.
Hello. How can I assist you today?
I have to cancel my previous flight ticket booking that due to the event got cancelled, can you please help me with cancellation?
Sure, will you mention your name for checking the reservation status?
Thank you so much and my name is Gary Wright.
Please give me a moment.
Sure. take your time.
Thanks for waiting, there is no reservation found under your name.
It's alright, thank you for checking my previous reservation.
Welcome, have a great day.