Hello, I am Nicole Jones.
Hello, how may I serve you today?
Due to some emergency meeting I need to change my recent reservation can you please help me changing my resent reservation?
Sure, we are here to help you.
Thank you.
Please wait for a while, I will check the reservation list and revert to you.
Sure.
Sorry to notify, there is no reservation found on your given name.
No problem.
Thank you for reaching us. Have a good day.