Hello.
Hello, how may I guide you today?
Due to heavy rainfall at my source, I want to cancel my recent reservation. Can you help me with this?
Sure, we are here to help you with cancellation. To check your reservation, may I know your good name?
Sure, I am Carolyn Hernandez.
Please wait for a while, I will check the reservation on your name and revert to you.
Sure.
Thanks for your time. Unfortunately, there was no reservation found on your specified name.
Ok, Thank you for your service.
Thank you for reaching our agency.