Hello.
Hello.
I am Deborah Wright.
How may I assist you?
I want to cancel my reservation due to heavy rainfall, can you please help me?
Sure, I am here to help you out.
Thank you.
Wait a moment please.
Sure.
Deborah Wright, we regret to inform you that there is no reservation found on your name in our records.
Ok, not a problem.
Thank you for approaching us.