Hello.
Hello. In which way I can help you today?
My name is Christopher Carter. I want to change my existing reservation due to heavy rain fall at my destination. Can you please help me with that?
Sure, I will help you with that.
Thank you.
Please wait a moment, I will check your previous reservation status.
Sure.
There is no previous reservation available in your name.
OK, no problem. Thanks for your information.
Thank you for reaching us, have a good day.