Hi.
Hello. How may I aid you?
I am Brenda Phillips, want to travel from IAH to LAX. Please help me.
Sure, may I know your trip dates?
My trip dates are from 01/09 to 01/11.
Do you have any specifications?
I want a direct flight.
 Do you have any more specifications?
I want to depart in the afternoon.
Please wait for a while.
Ok.
Sorry Brenda Phillips, no direct flight is available on your route.
It's ok, thank you.
Thank you for reaching us.