Hi.
Hello, how may I aid you?
I need to cancel my reservation as my examinations got cancelled. Can you help me with it?
Sure, I will help you. On which name you have reserved your ticket?
It was reserved on Jerry Perez.
OK, please wait a moment.
Sure.
Sorry to sat that there is no reservation found on your name.
That's ok, thank you for the information.
Thank you for reaching us.