Hi.
Hello, how can I assist you today?
I want to cancel my reservation due to cancellation of my trip. Please help me with it.
Sure, we are gleeful to help you in cancellation. Could you please provide your name to check your previous reservation status?
Reservation was done by the name Cynthia Thomas.
Ok, please wait for a while.
Sure.
Thank you for your patience. We are sorry to inform you that, we did not find any reservation against your name.
Fine, thanks for the information.
Thank you for choosing us. Have a good day.