Hello.
Hello. How may I assist you?
I need to cancel my reservation due to my planned event got cancelled so please help me with that.
Ok, let me know your name so that I can check your reservation.
Sure, please check reservation with my name Gary Edwards.
Thanks for giving your name, there is no reservation found with your name Gary Edwards.
Oh! May be booking has not done properly.
Welcome, have a nice day.
Thank you for your time.
My pleasure.