Hello.
Hello, how may I oblige you today?
My final examinations got postponed, so I just want to change my travel dates in the past reservation. Could you please help me with that?
Sure, may I know your name?
Thank you. My name is Jeffrey Lee.
Ok, please wait for a minute.
Ok, take your time. I can wait for your response.
Sorry, there is no reservation found on your name to change.
It's ok, not a problem with that one. Thanks a lot for your time in checking my ticket status.
Thank you for contacting us.