Hello. I am James Turner.
Hello, how may I serve you for the day?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Sure, we are here to help you.
Thank you.
Please wait for a while.
Sure.
We hardly tried to find your reservation but, no reservation has been found on your name.
That's ok, thank you for checking.
Thank you for approaching us.