Hi.
Hello. How can I help you?
Please help me to change my recent reservation.
Sure, please help me with your name to check your reservation details.
Steven Collins.
Thank you very much. Please wait for a while, let me check your reservation status in our database.
Sure.
We are regret to inform you that there is no active reservation on your name in our data.
Thank you for your information.
Thank you for choosing us.