Hi.
Hello, how can I assist you for the day?
Could you please help me to cancel my recent reservation as my trip got postpone due to bad weather conditions?
Sure, I am here to help you. May I know your good name?
I am Betty Hall.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your given name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.