Hello.
Hello. How can I aid you today?
As my plans to visit Boston got postponed, can you please help me in changing my existing reservation to Boston?
Sure, I am here to help you.
Thank you.\.
May I know on whose name the ticket has been reserved formerly?
My previous reservation has done with the name Christopher Turner.
Sorry Christopher Turner, there are no flights reserved on your given name formerly.
Oh! That seems something went wrong while booking the ticket previously. Thank you for providing information.
Welcome, thank you for choosing us. Have a great day.