Hello.
Hello, how may I guide you today?
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
Sure, I am here to help you with cancellation. Can I have your name please?
My name is Sarah Phillips.
Ok, please wait for a while.
Sure, take your time.
Sorry to say that, there was no reservation found on your name to cancel it.
Ok, no issues. Thank you for your information.
Thank you for availing us.