Hello.
Hello. How can I assist you at this moment?
I am Carolyn Edwards, want to cancel my reservation. Can you please help me in this?
Sure, I will help you with this. Please be on hold for a moment while I check your reservation status.
Sure.
Carolyn Edwards, there is no active reservation found under your name in our database.
That's fine, thank you.
Thank you for utilising our service.