Hello.
Hello. How can I assist you today?
I am Lisa Jones. I would like to cancel my reservation due to my health issues. Can you help me?
Sure, I am here to help you. Please be on hold for a moment while I check your reservation status.
Ok, take your own time to check.
Lisa Jones, there is no active reservation found under your name in our database.
Oh! That's very sad to know. Thank you for checking anyways.
Thank you for contacting us.