Hello.
Hello, how may I help you?
As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?
Sure, I am here to help you for this. May I know your name please?
Myself Pamela Mitchell.
Just a moment, let me check your reservation status in our records.
Sure, take your time.
Sorry for inconvenience, no reservation is found under your name.
That's ok, thank you for checking.
Thank you very much for contacting our agency.