Hello.
Hello. How can I assist you?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I will help you. Can I have your name?
Thank you. I am Eric Young.
Please, wait for a while.
Sure.
Thank you for waiting, there is no reservation found on your name to cancel.
No problem, thank you for the information.
Thank you for approaching us.