Hello.
Hello, how can I help you?
I want to change my existing reservation. Could you help me with that?
Sure, I am here to help you for this. May I know your name please?
Ryan Martinez.
Just a moment, let me check your reservation status in our records.
Ok.
Sorry for inconvenience, no reservation is found under your name.
That's ok, no problem. Thank you.
Thank you very much for contacting our agency.