Hi.
Hello. How can I aid you?
Can you please help me to modify my existing reservation?
Sure, may I know the name to check for the status?
Yes, I am Nancy Thompson.
Please be on hold, I will get back to you in a minute.
Sure, I will wait for your reply.
Thank you for waiting.
No problem.
Here, there is no active reservation have been found under your given name.
That's ok, thank you for checking.
Thank you for reaching us.