Hello.
Hello, how may I assist you at this moment?
I have made a reservation earlier to attend for a seminar. Can you please aid me to change it?
Sure, I will help you with that.
Thank you.
May I know your name to check the previous reservation status?
Sure, my name is Larry Thompson.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name in the database.
Ok, thanks for your response.
Thank you for opting us.