Hello\.
Hello. How can I aid you?
I am Ashley Jackson. I need to change my reservation due to my planned event got postponed. So please help me with that.
Sure, I am glad to help you in amending your reservation.
Thank you.
Please allow me a moment to check for your previous reservation status.
I will wait for your response.
Thank you for waiting. Sorry to say there is no active reservation have been found under your name in our database to amend it.
It's ok. Oh! It may not be booked properly due to some technical issues.
Thank you for reaching us.