Hello.
Hello.
Dorothy Lopez here.
How may I help you?
Due to sudden health issue, I am not able to travel in a flight on those dates. so can you please help me out with changing of my reservation?
Sure, please wait for a moment to check your details.
Sure, take your time.
Sorry, there is no reservation found on your name.
Oh! I think the ticket was not booked properly while I am booking.
Thank you for choosing us, have a nice day.