Hello. I am Katherine Moore.
Hello, how can I guide you for today Katherine Moore?
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
I am here to help you about that Katherine Moore.
Thank you.
Please be on hold to check our booking list for the reservation status with your name.
Ok, take your time.
I regret to say this Katherine Moore, there is no active reservation with your name to change your reservation.
That's ok. Anyways, thank you.
You are welcome, thank you for reaching us.