Hello.
Hello. How may I help you?
Actually I am an old person and I don't know how to modify a flight ticket that is booked by my son in the last week but suddenly I got admitted in hospital with a typhoid fever, so I am unable to travel the trip now. Can you please modify my travel dates in the past ticket?
Sure, I can help you with that. May I know your good name please?
Thank you. My name is Jennifer Edwards.
Ok, please wait for a while.
Ok, take your time.
Jennifer, there is no reservation found under your name to do changes in that.
It's ok, not a problem with that. Anyways thank you for your help.
Thank you for reaching us.