Hello.
Hello. How may I aid you?
I need to cancel my recent reservation due to bad weather conditions. Can you please cancel it?
Sure, I am here to help you.
Thank you.
May I know your name to check your reservation status?
I am Kathleen Thomas.
Ok, please give me a moment.
Sure.
We found an active reservation on your, shall I proceed to cancel?
Please, cancel it.
Your reservation has been cancelled successfully.
Thank you.
Welcome, thank you for choosing us.