Hello.
Hello. How may I assist you today?
Owing to an emergency I had to request for this cancel reservation. Can you please help me with this?
Sure, may I know your good name to check the reservation in the reservation list?
Sure, I am Jessica Roberts.
Please wait for a moment.
Sure.
Thank you for waiting, there is no reservation found on your name.
Ok, Thank you for your help.
Thank you for availing with us.