Hello.
Hello, how can I help you?
I made a reservation earlier to attend for a Sports festival, due to some issues it has been postponed. Can you please change my reservation?
Sure, we are here to help you.
Thank you.
Can I have your name please to check the details in our database?
Sure, I am Jessica Scott.
Ok, please wait a moment.
Sure.
Sorry to inform you that there is no reservation exist on your name.
Ok, Thank you for your help.
Thank you for choosing us.