Hello.
Hello.
I am Melissa Walker.
Walker, how can I aid you today?
Suddenly I got a call from my manager to attend a meeting on same departure date, so I need to change my existing reservation. Can you please help me?
Sure, I am here to help you. Hold on for a moment. Let me check.
Ok, I will wait for your response.
Sorry Walker, there are no flights reserved on your name.
That's ok, no problem. Thank you for your information.
Welcome, thank you for choosing us. Have a great day.