Hello,.
Hello, how can I help you out?
I want to cancel my reservation which is done earlier, on my name.
Ok.
As I need to stay back on my hometown, due to heavy rains. Can you help me?
To cancel your reservation, may I have your name please?
Sure, I am Margaret Taylor.
Please standby, I will check your previous reservation.
Sure, I will wait for your response.
Sorry, there was no reservation found on your name.
Ok, no problem. I think it does not reserved here.
Thank you for your time with us.