Hello.
Hello, how can I aid you today?
I want to cancel my recent reservation due to bad health issues. Can you help me out?
Sure, we are here to help you. May I know your name?
Thank you. I am Susan Jones.
Ok, wait for some time I will check and get back to you.
Sure.
Thanks for waiting we found reservation on your name, Shall I proceed for cancel your ticket?
 Please cancel it.
Your ticket has been cancelled.
Thank you.
Thanks for approaching us.