Hi.
Hello, how may I assist you today?
I need to amend my reservation due to some issues, can you help me out?
Sure, I am here to help you.
Thank you.
May I know your good name?
Sure, myself Timothy Nelson.
Ok, please wait for a while.
Sure.
Thank you for waiting, sorry as per your concern I can not change your reservation because there is no reservation found on your name.
That's ok, not an issue. Thank you.
Thank you for opting us.