Hello.
Hello, how may I help you today?
I would like to cancel my recent reservation, can you help me in that?
Sure, can you share your good name please?
Sure, myself Jeffrey Thompson.
Please wait a minute.
Sure, I will wait for your response.
Sorry to say that, there is no active reservation found on your name.
That's ok, no problem. Thank you for the information.
Thank you for choosing us.