Hi. I am Patrick Phillips.
Hello, how can I provide assistance to you?
Owing an emergency want to cancel my reservation, so can you help me with it please?
Sure, I am here to aid you.
Thank you.
Please wait for a while, I will check the status and inform you.
Ok.
Thanks for your time, we are sorry to say that no reservation was found on your name.
That's ok, thank you for the response.
Thank you for approaching us.