Hi.
Hello, what sort of help are you seeking from us?
I would like to cancel my flight reservation as I am sick, can you please help me?
Sure, we are glad to aid you.
Thank you.
May I know your good name to trace your details?
I am Barbara Miller.
Ok, please wait for a few minutes.
Sure.
Sorry to say that, no reservation was found on your name to cancel.
Not an issue. Anyway, thank you for checking.
Thank you for choosing us.