Hello.
Hello. How can I assist you today?
I want to change my existing reservation, due to health issues. Can you please help me?
Sure, may I know your name to check for the previous reservation?
My name is Deborah Clark.
Please allow me a moment while I check for the reservation status.
Sure, I will wait for your response.
Deborah Clark, there is no reservation found under your name.
No problem, thank you for your information.
Thank you for contacting us.