Hello.
Hello, how can I help you today?
I want to change my existing reservation as my plan to visit Houston trip has been postponed. Can you help me with that?
Sure, may I know your good name?
Thank you. Stephanie Scott here.
Please wait for a moment.
Sure.
Sorry to say that, no reservation was found with your good name.
Ok, no problem. Thank you.
Thank you for reaching us.