Hello.
Hello. How can I help you today?
I want to change my travelling dates in my previous ticket because the trip got postponed. Can you help me in altering my ticket details?
I am happy to help you, can you please tell me your name?
My name in the previous ticket is Nancy Hernandez. So please check with that.
Please wait, let me check your reservation status.
Sure, I will wait for your reply.
Nancy, I have not found any reservation by your name.
Oh! It's ok, thank you for checking.
Thank you for contacting us and have a nice day.