Hello.
Hello, how may I assist you today?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, may I know your name for the changing process?
My name is Catherine Thompson.
Thank you, please hold for a moment.
Sure, take your time.
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.
That's ok, thank you for your information.
Welcome, thank you for reaching us.