Hello.
Hello, what can I do for you today?
I am Brenda Nelson. Due to an emergency, I would like to cancel my recent reservation.
Surely, we will help you.
Thank you.
Please wait for a couple of minutes to check the previous reservation on your name.
Sure, take your time.
Thank you for waiting, we did not find any reservation on your name to cancel.
That's ok, it might be cancel before by my friend.
Thank you for opting us.
Welcome.
Have a nice day.