Hello.
Hello. How may I assist you?
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
Sure, may I know your name please?
Thank you for the response, my name is George Lee.
Please give me a moment.
Ok, sure.
There is no reservation found with your given name.
Ok, not a problem. Anyways, thank you for the information.
Thank you.