Hello.
Hello, what kind of assistance are you looking for?
I want to cancel my trip due to an emergency. Can you aid me in cancelling my ticket?
Sure, I can certainly do that for you.
Thank you.
Will you please let me know the name on which it your reservation was made formerly?
Myself Janet Davis.
Ok, please allow me few minutes to check the current status and get back to you with an update.
Take your time.
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active by the name Janet Davis in our data base.
No issues. Thank you for checking.
Thank you for consulting us, we hope to serve you better in future.