Hi.
Hello, how can I help you today?
Actually, I need to amend an existing reservation which is done due to health issues, can you please help me out?
Sure, may I know your good name?
Sure, my name is Alexander Perez.
We found a reservation on your good name.
Ok.
Please share me your source and destination points.
My airport codes are CLT and BOS respectively.
May I know your planned travel dates?
My planned travelling dates are 11/18 and 11/20.
Do you have any other specifications?
Flight has to be with a single connection.
Please wait for a moment.
Sure, I will wait.I used to prefer business class to travel.
Sorry to say that, no flights were found with your given details.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.