Hi.
Hello, what help are you seeking from our agency?
Owing to an emergency, I want to cancel my reservation. Can you please help me with that?
Oh! That's sad to know. Please mention your good name to check with your existing reservation status.
I am Jason Young.
Can you please wait for a minute so, I can check with your previous reservation status?
Ok.
Jason Young, I am very apologetic to inform you this news, but there is no active reservation found by your name in our agency database.
Ok, no problem.
Thank you for connecting with our services.
Thank you.
Have a nice day ahead.