Hello. I am Sarah Thomas.
Hello, how can I guide you for today?
Can you please assist me to change my reservation as my scheduled interview got postponed?
Please give me a minute, I will check the status o your existing reservation.
Sure, I will wait.
Sorry, there is no reservation found under your name in our database.
It's ok, not an issue. Thank you for the information.
Thank you for contacting us, have a nice day.