Hello. I am George Robinson.
Hello. How may I aid you today?
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
Sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
Ok.
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues.
Thank you for contacting us.