Hi.
Hello. How can I guide you today?
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
Sure, I am here to help you with that.
Thank you for accepting my request.
May I know your name?
Sure, my name is Raymond Garcia.
Sorry, no reservation found on your name to cancel.
Ok, no problem. I will try with the another booking agency.
Thank you for reaching us, have a nice day.