Hello.
Hello, how can I serve you now?
I would like to cancel my recent reservation, can you help me in that?
Sure, we are here to help you with cancellation.
Thank you for accepting.
May I know your name on which the reservation was done?
Sure, the ticket has been reserved on the name Nancy Lee.
Please wait for a moment, while I check for the reservation.
Sure, I will wait for your response.
Thank you for waiting, sorry there is no reservation found on your given name to cancel it.
That's ok, no problem. Thank you for the information.
Thank you for visiting us, we hope see you again.