Hello.
Hello. How can I assist you at this moment?
I am Lisa Hernandez, I want to change my reservation which I have done previously with wrong destination codes.
Sure, I am happy to help you with that. Please be hold on for a moment and I will check your reservation status.
Ok, sure.
Thank you for waiting.
Ok.
Sorry Lisa Hernandez, no reservation has found under your name to change.
It's ok, anyway thank you for the help.
My pleasure. Thank you for choosing us, have a good day.