Hi.
Hello. How may I aid you today?
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
Sure, I will help you with that.
Thank you.
Can I know your name to check your previous reservation?
Sure, my name is Andrew Hall.
Please be on hold.
Sure, I will wait.
We regret to inform you that, there is no reservation found on our name in our reservation list.
Ok, not an issue. Anyways, thank you for your service.
Thank you for approaching us, have a great day.