Hello.
Hello, how may I guide you?
I have booked a flight ticket previously. I am willing to cancel my ticket due to some virus is spreading in the place where I planned to visit. Can you aid me in cancelling my ticket?
Sure, could you please help me with your name for cancelling your ticket?
Myself Katherine Clark.
Ok, please wait for a while.
Ok.
Sorry Clark, there is no reservation found on your name to cancel your reservation.
That's ok, no problem. Thank you for your help.
You are welcome always.