Hi. I am Kenneth Johnson.
Hello, how can I help you for the day?
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me in cancellation?
Sure, I am here to help you.
Thank you.
Can you please wait for a moment?
Sure.
Sorry, we found no reservation on your name.
Ok, thank you.
Thank you for reaching us.