Hello.
Hello, how may I serve you today?
I am Kenneth Williams. I would like to  book  a ticket from MSP to OAK, can you please help me out?
Sure, may I know your journey dates?
I am travelling on these dates 06/13 and 06/15.
May I know your connection limit?
I need a single connection.
Sorry, we found a flight with 2 connections. Can I proceed?
No I need single stop over, don't proceed.
Ok.
Thank you for your services.
Thank you for choosing us.