Hello. I am Donna Wilson.
Hello, how may I help you at this moment?
I need to change my existing reservation as my plan to go for holiday trip got postponed. Can you please help me in doing that?
Sure, I am here to help you.
Thank you.
Please wait, I will check the reservation on your name and revert to you.
Sure, I will wait.
Sorry, we couldn't find any reservation on your name.
Ok, no problem. Thank you for the information.
Thank you for reaching us.