Hello.
Hello, how can I support you?
I have some personal matters that need fixing so I need to change an existing reservation. Can you please help me?
Sure, I am perky to help you. I need your name to check reservation.
My name is Amy Smith.
Give me a minute.
Sure.
I am here to inform you that, there is no reservation found on your name.
That's not a problem. Thank you.
Thank you for approaching us.