Hi.
Hello. How can I help you?
I want to cancel my recent reservation due to my health issue, so can you please help me with this?
Sure, I am gleeful to aid you with the ticket cancellation process. Can I know your name please?
My name is Michael Martinez.
Ok, please give me sometime to check the reservation status.
Sure.
Sorry to tell you, there is no active reservation found on your name to cancel.
Not a problem, thank you for the information.
You are most welcome. Thank you for approaching us.