Hi.
Hello, how may I assist you today?
Can you please cancel my reservation, can you please help me with this?
Sure, may I know your name for the cancellation process?
Thank you for accepting my request, Margaret Jackson here.
Thank you, please wait for a moment.
Sure.
Sorry, we couldn't find a reservation on your name to cancel.
It's ok, thank you.
Welcome, thank you for reaching us.