Hi. I am Dorothy Adams.
Hello, how may I aid you today?
I want to change my existing reservation, due to health issue. Can you help me out?
Sure, I am here to help you.
Thank you.
Please wait for a while, I will check in the reservation list and get back to you.
Sure, I will wait for your response.
Thanks for waiting, there is no active reservation found on your name.
Not an issue. Thank you for your kind information.
Thank you for consulting us.