Hello.
Hello. How can I help you today?
I am Justin Thomas. I want to cancel my recent reservation due to an emergency work, can you please help me?
Sure, I am gleeful to help you with that reservation cancel.
Thank you.
Please hold for a while, let me check your previous reservation status.
Sure.
There is no active reservation found with your name in our database to cancel it.
Not an issue, thank you for your help.
You are welcome, thank you for reaching us.