Hi.
Hello. How may I aid you?
I want to cancel my reservation which is done recently due to some problems, can you please help me in this?
Sure, I am here to help you out with that.
Thank you.
Can you please share your name to check your reservation status?
Sure, my name is Virginia Lee.
Ok, please give me a moment.
Sure, I will wait.
We found an active reservation on your name, shall I proceed to cancel?
Ok, you can cancel it.
Your reservation has been cancelled successfully.
Thank you for your service.
Thank you for choosing us.