Hi.
Hello, how can I assist you?
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
Sure, I am here to help you with that, can I know your good name to proceed further?
Ok, my name is Catherine Brown.
Sorry, we found no reservation on your given name.
Ok, not an issue. Anyways, thank you for your service.
Thank you for reaching us.