Hello.
Hello. How may I guide you today?
Because of some health issues, I want to change my existing reservation, can you please help me in this/.
Sure, I will help you with that.
Thank you.
May I know your name please?
Sure, my name is James Martin.
I am sorry to say that there is no reservation found.
Ok, no problem.
Thank you for choosing our agency.
Thank you for your service.
Have a great day.