Hello.
Hello. How may I assist you now?
I need to cancel my recent reservation due to some issues, can you help me?
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
I am Mary Taylor.
Please wait a moment to check.
Sure, take your time.
We regret to inform you that, there is no reservation found on your name in our records.
Ok, no issues. Thank you for the information.
Thank you for approaching us, have a great day.