Hello.
Hello, how may I oblige you at this moment?
I want to change my existing reservation due to postpone of my exams. Can you help me in that?
Sure, I will help you with that.
Thank you.
May I know, on what name the ticket has been reserved?
Myself George Lee.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name in the database.
Ok, no problem. Thank you.
Thank you for opting us.