Hello.
Hello, how may I assist you?
Actually my Hockey Competition is postponed, so that I want to change my recent reservation, can you help me?
Sure, I will help you out. Please provide me your name to check the reservation details on your name.
Sure, I am Margaret  Clark here.
Please wait a moment.
Ok.
Sorry Clark, no reservation found on your name.
Ok, no problem. Anyway's thank you for your information.
Thank you for reaching us.