Hello.
Hello, how may I help you?
I want to change my existing reservation due to sudden rainfall at my source. Can you please help me with this?
Sure, I am here to help you.
Thank you.
May I know your name please?
My name is Ronald Edwards.
Sorry to inform you that there is no active reservation on your given name.
Ok, no problem. Thank you for the information.
Thanks for contacting us.