Hello.
Hello, how may I aid you today?
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
Sure, I will help you.
Thank you.
May I know your good name?
Samantha Brown.
Please wait for a while.
Ok.
Thanks for waiting, there is no active reservation found on your name.
Ok, thank you for the information.
Thank you for availing us.