Hi.
Hello. How may I help you?
I'm Jacob Robinson. Due to heavy rains in my location, I want to cancel my trip. Can you please cancel my recent booking?
Sure, I will help you out? Ok, please wait a moment.
Sure.
Sorry, there are no reservations found on this name.
That's ok, may be my friend has already cancelled it. Thank you for your service anyways.
Thank you for approaching us.