Hello.
Hello. How can I aid you today?
Due to some health issues, I would like to cancel my recent reservation. Please help me out.
Sure, I am here to help you.
Thank you.
May I know on whose name the ticket has been reserved formerly?
My name is Janet Carter.
Sorry Janet Carter, there are no flights reserved on your given name formerly.
Ok, no issues. Thank you for your information.
Welcome, thank you for choosing us. Have a great day.