Hi.
Hello. How may I assist you today?
I need to cancel my reservation due to some tornado, going on in my location. Can you help me out?
Sure, please wait a moment, let me check with your details to cancel.
Sure, take your time.
Can you please mention your name.
Myself Timothy Clark.
Please hold a moment.
Sure.
Sorry, there are no active reservations on your name to cancel.
That's ok, not an issue. Thank you for your help.
Thank you for reaching our service.