Hello.
Hello. How may I assist you?
I am Samantha Lewis. I need to amend my reservation, could you help me with my concern?
Samantha Lewis, please give me a moment till I check with previous booking status.
Sure, take your own time.
I'm so sorry to inform you, but there is no active reservation available by your name.
That's ok, no problem. Thank you for your information.
Thank you for choosing our services.