Hello. I am Rachel Mitchell.
Hello, how can I serve you today?
I want to change my existing reservation as my exam got cancelled. Please help me out.
Sure, I am here to help you. Please wait for a while I will check the data base and revert to you.
Ok, take your time.
Thanks for waiting. Sorry there were no reservation found with on your name.
No issues, thanks for the information.
Thank you for availing us, have a great day.