Hi.
Hello. How can I help you today?
Can you please help me to cancel my recent reservation as my plan to meet my grand parents got postponed due to my health issues?
Sure, I am here to help you with that.
Thank you.
May I know your name please?
I am Brenda Martin.
Please wait for a moment, let me check your previous reservation status.
Sure.
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
Ok, not an issue. Thank you for checking.
Thank you for reaching us, have a great day.