Hello. I am Linda Williams.
Hello, how may I help you?
Due to bad weather, I want to cancel my reservation. Can you please help me with it?
Sure, I am here to help you. Please wait a minute I will check the status and get back to you.
Ok.
Thanks for your time, sorry no reservation found with your name.
Not an issue, thank you.
Thank you for reaching us, have a nice day.