Hello.
Hello. How can I aid you?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me with the changes?
Sure.
Thank you.
May I know your good name?
I am Jason Adams.
Please wait.
Sure.
Thanks for waiting. There is no reservation found on your name.
No problem, thank you for the information.
Thank you.