Hello.
Hello, how may I aid you?
I want to cancel my recent reservation due to my health issues. Can you help me for this one?
Sure, may I know your name?
Sure, George Lee here.
Please wait for a moment to check.
Sure.
I have found your reservation, can I proceed to cancel?
Yes, you can proceed with that cancellation.
Your reservation is successfully cancelled.
Thank you, for the help.
Thank you for choosing us.