Hello. I am Mark Adams.
Hello, how may I aid you?
I want to cancel my recent reservation, because recently I got an accident as per doctor said I have to take rest for few months. will you help me?
Sure, I will help you in that.
Thank you.
Please wait a moment, I will check your reservation and get back to you.
Sure.
Sorry, there is no reservation found on your name.
Thank you for informing me.
Thank you for choosing us.