In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Q: customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: I need to travel from CLT to IAH, can you help me in doing that? 
 agent: Sure, can you share me your trip dates? 
 customer: My trip dates are Apr 04 to 06. 
 agent: Do you have any connection limit? 
 customer: I need a connecting flight. 
 agent: Is there any other specifications? 
 customer: Please ensure that my return time is in morning. 
 agent: Can I know your name for booking your flight ticket? 
 customer: Nancy Scott here. 
 agent: Sorry, no flights are available in this route as per your requested dates. 
 customer: Ok, no issues. Thank you for the information. 
 agent: Thank you for reaching us.
A:
no_flight