Hello.
Hello. How can I help you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I am here to help you with that, can I know your good name?
My reservation was done under the name Patricia Walker.
Sorry to inform you that there is no active reservation on your given name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.