Hi.
Hello. How can I help you today?
I want to change my existing reservation. Can you help me in this?
Sure, I am here to help you.
Thank you.
May I know your good name please?
Michael Collins, is my name.
Please wait for a while.
Sure, make it as soon as possible.
Thanks for being patient, there is no active reservation found on your name.
That's ok, not an issue. Thanks for your effort.
Thank you for choosing us, hope to serve you again.