Hello.
Hello. How can I assist you today?
I want to change my reservation, due to some problems I am unable to travel those dates so can you please change my reservation?
Sure, I can aid you with that.
Thanks.
May I know your name for further process?
Sure, my name is Kimberly Robinson.
There is no previous reservation available in your name Kimberly Robinson.
Oh! It's ok no problem. Thank you for your information.
You are welcome Kimberly Robinson.