Hello. I am Justin Williams.
Hello, how can I aid you?
I want to  book a flight ticket with a direct flight. Can you help me with booking on 12/24?
Sure, please mention your arrival date?
My arrival day on 12/26.
May I know your source and destination airport codes?
I want to go to BOS for Christmas shopping from MSP.
Ok, please wait for a second. I will check and get back to you.
Sure.
I found a connecting flight with your requested dates.
No, Do not proceed.
Ok, thank you for choosing us.