Hello.
Hello, how can I render you today?
I am Pamela Adams.
Ok.
I want to change my reservation due to heavy rainfall at my place. Can you help me?
Sure, I will help you with that. Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, thank you for providing information.
Thank you for choosing ua.