Hi.
Hello, how can I oblige you today?
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
Sure, please share your good name?
Sure, my name is Ashley Lee.
Thank you for waiting, there is  reservation found with the given name, shall I proceed with cancelling?
Ok, please cancel it.
Your ticket has been cancelled successfully.
Thank you for your service.
Thank you for opting us.