Hello.
Hello. How may I assist you today?
I would like to cancel my reservation due to some health issues, can you please help me out?
Sure, I will help you. Please help me with your name.
Thank you. Myself Nicholas White.
Please allow me a minute.
Sure.
Nicholas White, I am really sorry to inform you that there is no booking found on your name to cancel.
That's ok, no problem. Anyway thank you for checking out.
Thank you for reaching us. Have a great time.