Hi.
Hello, how can I help you?
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me?
Sure, I am here to help you. May I know your name please?
Thank you. Myself Catherine Carter.
Ok, please wait.
Sure.
Thank you for waiting, sorry no reservation found on your name.
No issue, I will choose an other alternative.
Thank you for reaching us, have a good day.