Hi.
Hello, how may I amend you today?
I made a reservation earlier to meet my family doctor but, on that date due to emergency operation I cannot meet doctor. So. I want to change my reservation, can you help me in this?
Sure, may I know your good name in changing your reservation?
Charles Gonzalez is my name.
Thank you for providing your name.
OK.
I regret that there is no reservation found on your name.
Ok, no problem in that.
Thank you for making us to support you.