Hello.
Hello, how may I serve you today?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I am here to help you with this.
Thank you.
May I know your name please?
Sure, my name is Michelle Clark.
Ok, please wait for a moment to check for the availability.
Ok.
Sorry Clark, no reservation found as per your name to cancel it.
That's ok, no problem. Thank you for your information.
You are welcome.