Hello,.
Hello. How can I aid you now?
 I want to cancel my reservation as my project got ramp down. Can you aid me with that?
Sure, I will help you.
Thank you.
May I know your name to cancel the reservation?
I am Sharon Lopez.
Thanks for your name.
Ok.
Please standby, I will check and let you know the details.
Sure.
Sorry, no reservation was found on your name.
Ok, no issues. Thanks for the information.
Thank you for reaching us.