Hello.
Hello, how can I help you today?
I would like to cancel my resent reservation, due to some health issues. Can you please help me with this?
Sure, can I have your name please?
Carolyn Turner here.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation on your given name.
Ok, not an issue. Thanks for the help.
Thank you for opting us.