Hi, I am Samantha Miller.
Hello, how may I oblige you?
Due to the sudden change in climate, my business conference got postponed. So I want you to change my existing reservation.
Sure, we are here to help you. Please give me a moment to check your details.
Sure.
Sorry for the inconvenience, there is no reservation exist on your name to do modification.
Ok, not an issue. Thank you for your kind service.
Thank you for contacting us.