Hello.
Hello. How may I assist you now?
Can you  aid me to change my reservation due to emergency?
Sure, I am here to help you with that.
Thank you.
Please, share me your good name to check your reservation status.
Charles Adams here.
Ok, please wait for a moment.
Sure.
Sorry to say that, we have not found any active reservation on your name in our records.
Thank you for the help.
Thank you for opting us.