Hello.
Hello. How can I help you?
I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you help me?
 Ok, may I know your good name?
Pamela Campbell here.
 Ok, please wait I will revert you.
Sure.
 Sorry, no reservation was found on your name.
No problem, Thanks for the information.
Thank you for availing us.