Hello.
Hello, how may I assist you today?
I want to cancel my recent reservation due to some office work. Can you help me for this one.
Sure, We are here to help you. May I know your name to proceed for cancelling your ticket?
Sure, Deborah Evans here.
Ok, please wait.
Sure.
Sorry to inform, there is no active reservation found with your name.
No issues, thank you for the checking.
Thank you for choosing us.