Hi.
Hello. How can I help you today?
I want to cancel my recent reservation, which I have done with my name Lisa Edwards, due to the heavy rains I would like to cancel it. Can you help me over that?
Sure, I will help with that, please wait for a minute to check the reservation details.
Sure, take your own time.
Sorry, based on your request there is no reservation with your name.
It's ok, no issues. Thanks for your information and service.
Thanks for choosing us.