Hi.
Hello, how may I assist you today?
Could you please cancel my recent reservation due to cancel of my trip?
Sure, we are here to help you.
Thank you.
Can I have your name to proceed further?
My name is Sandra Carter.
Ok, please wait a moment.
Sure.
Thank you for your time, sorry no reservation found on your name.
Not a problem, thank you for checking.
Thank you for reaching us.