Hello, I am Jonathan Carter.
Hello, how can I assist you today?
I would like to fly from CLT to AUS, can you please book me a ticket?
Sure, Can you provide me trip dates please?
My travel dates are from 07/16 to 07/18.
Do you have any connection limit? Ok, wait for some time.
Yes, I need direct flight. Sure.
Thanks for waiting  we have not found direct flight.
No problem. Thanks for your kind help.
Thanks for connecting us, have a great day.