Hello.
Hello. How may I be of your help?
I need to change my existing reservation, can you please help me?
Sure, I'll try to help you in changing an existing reservation.
Ok.
Please let me know your name to check the reservation list.
Myself Jacob Walker.
Ok, give me some time.
Sure, please take your time.
Sorry, there is no active reservation have been found under your name in our database to amend it.
That's ok, thank you for searching my details.
Thank you for approaching us.