Hello.
Hello. How may I help you?
I would like to change my reservation as I am leaving to hometown, can you please help me out?
Sure, I am happy to help you with that. Can I know your name to check the ticket status? Ok, please give me a minute.
Lisa Martin here. Sure.
Sorry to inform you that, there is no reservation found with your name to change the ticket details.
Ok no problem, thank you for your services.
You are welcome. Thank you for choosing us.