Hello.
Hello, How can I help you out today?
Due to heavy rain, I want to cancel my reservation. Can you help me?
I am here to aid you. Can you please share your good name please?
Kenneth Lewis here.
Please wait a moment.
Ok.
Thanks for your precious time, we are glad to inform you that your name is found in the reservation list. Shall I proceed to cancel?
Please proceed.
Your ticket is cancelled.
Thank you.
Thank you for opting us, Have a great day.