Hello.
Hello, how can I help you?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, we are here to help you.
Thank you.
On whose name, the reservation has been made earlier?
On my name that is Donna Wilson.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
It's ok, thank you for your help.
Thank you for reaching us.