Hello.
Hello, how may I assist you today?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, we are here to help you.
Thank you.
May I know your name pleased?
I am Elizabeth Smith.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
Ok, no issues.
Thank you for approaching us.