Hi.
Hello. How may I assist you today?
Owing to an emergency, I want to cancel my reservation. Can you please help me with that?
Sure, I will help you. Please help me with your name.
I am Lisa Parker.
Please allow me a minute.
Ok.
Thank you. Lisa Parker, I have successfully cancelled your reservation.
Thank you.
You are welcome. Thank you for reaching us. Have a great time.