Hi.
Hello, how may I help you?
I would like you to change my flight reservation as I am unwell. Can you please help me?
Sure, may I know your name for the changing process?
Thank you. I am Daniel Brown.
Wait a while, kindly.
Sure.
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
Sad to hear that. Anyway, thank you for checking.
Thank you for reaching us.