Hi.
Hello, how can I serve you today?
Actually, I want to change my existing reservation which is done recently due to some health issues, can you please help me?
Sure, may I know your name please?
Sure, my name is Donna Jackson.
Please wait for a while.
Sure, I will wait.
We have not found your reservation in our system.
Ok, not an issue. Anyways, thank you for your service.
Thank you for reaching us.