Hello, I am Anna Phillips.
Hello, how can I help you?
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
Sure, I am here to help you.
Thank you.
Please wait for a moment, I will check your previous reservation and get back to you.
OK.
I am sorry to tell you that there is no reservation found on your name.
No problem, thank you for the information.
Thank you.