Hello.
Hello, how may I aid you today?
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation.
Sure, I am here to help you.
Thank you.
May I know your good name please?
My name is Donna Hall.
Please wait for a moment.
Sure.
Sorry to inform you that, there is no reservation found as per your name in our database.
No problem, thanks for your information.
Thank you for opting us.