Hello.
Hello, How can I aid you for the day?
I am Dorothy Young, I want to cancel my reservation, can you help me with cancellation?
 Sure, we are gleeful to help you for cancellation. Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, thanks for the information.
Thank you for reaching us, Have a blissful day!.