Hi.
Hello, how may I aid you?
Due to the heavy rains, I am planning to cancel my recent reservation. Can you help me over that?
Sure, could you please provide your name?
Ok, my name is Amy Wright.
Please wait for a moment to check your details.
Take your time to get my current status of my reservation.
Sorry, no reservation found on your name.
It's ok, thanks for checking.
Thank you for reaching us.