Hello.
Hello. How may I help you today?
I am  unable to catch the flight on the departure date, so I am willing to change my trip dates. Can you please help me?
Sure, could you provide your name?
Sure, my name is Raymond Evans.
Ok, wait for a minute.
Ok, take your own time.
Sorry Evans, your reservation is not found in our database.
It's ok, thank you for searching my previous ticket status.
Thank you for approaching us.