Hi.
Hello. How can I assist you?
I want to cancel my reservation, its very urgent.
Sure.
Please help me in the above matter.
May I know your name for further process?
Sure, my name is Paul Scott.
Please wait a moment Paul Scott, I will inform you.
Sure.
Sorry, there is no reservation on your name.
Its really good that there is no reservation done on my name. Thank you for the information.
Thank you for contacting us.