Hi. I am Kevin Lee.
Hello, how may I serve you today?
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me with this?
Sure, we are glad to help you.
Thank you.
Please wait a minute.
Sure.
Sorry, there is no active reservation with your name to change.
Ok, not an issue. Thank you for your information.
Thank you for availing us.