Hi.
Hello, How can I serve you?
Recently I had a reservation with the name of Christopher Hernandez, to attend for horse racing festival. I cannot attend there due to some health issues. Can you help me to cancel my recent reservation?
Sure, I will help you with that. Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, not an issue. Thank you for your great response.
Thank you for opting us, Have a great day.