Hello.
Hello, how can I be a help for you?
As my trip cancelled which I have reserved the ticket last week. Can you please help me in cancelling my reservation?
Sure, I am delighted to help you.
It's good to hear from you.
Can you please share the name on which the ticket has been booked?
Sure, the ticket has been reserved on Cynthia Nelson name.
Please give me a moment, I will check the active reservations and revert back to you.
Sure.
Sorry to inform you that there is no reservation found on your name in our database to cancel the reservation.
All right, may be my brother have cancelled the reservation.
Is there anything else that I can help you?
Nothing else, anyway thank you for the information.
Ok, thank you for reaching us. Have a nice day.