Hello.
Hello.
Carolyn Baker here.
How may I help you?
I would like to change my reservation as my exams postponed to next week, can you please help me with that?
Sure, I can help you and please allow me a moment to check it.
Sure, I will wait for your response.
Thank you for waiting, there is no reservation found on the user name in our back end to help you out.
That's ok, no problem. Anyway thank you for the information.
You are most welcome and have a nice day.