Hello. I am Patrick Garcia.
Hello, how may I assist you today?
I want to change my existing reservation, can you please help me with this?
Sure, I am here to help you.
Thank you.
We found reservation on your name, please mention your new airport codes.
My airport codes are HOU and IAH.
May I know your trip dates please?
I prefer to travel on Dec 31 and Jan 02.
Ok, please wait for some time.
Sure.
Thanks for waiting, we found connecting flight 1005 in Southwest airline with fare of 300. Shall I proceed to book?
Ok, please confirm my booking.
Ok, your ticket has been booked.
Thank you for your help.
Thank you for reaching us.