Hello.
Hello, how can I assist you for today?
I want to cancel my recent reservation due to an emergency work, can you please help me with that?
I am here to help you about that, can you please provide your name to check the reservation status under your name?
My name is Lisa Parker.
Please wait for a while to check in our booking list.
Sure.
Sorry Lisa Parker, there is no active reservation under your name in our database.
Not an issue, thank you.
You are welcome, thank you for reaching us.