Hello.
Hello, how may I be at your service today?
I am Anthony Mitchell. I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me in cancellation?
Sure, we are here to help you.
Thank you.
Please wait for a while.
Ok.
Thank you for waiting. We found a reservation with your name. Shall I proceed to cancellation?
Yes, you can.
Your reservation has been  cancelled successfully.
Thank you.
Thank you for reaching us.