Hello.
Hello, how can I assist you?
Can you please change my existing reservation as my plan to attend a meeting got postponed?
Sure, we are here to help you.
Thank you.
Can I have your name?
I am Ruth Hernandez.
Ok, please wait for a moment.
Sure.
Thanks for waiting, there is no reservation found on your name.
Ok, no problem. Thank you for the information.
Thank you for choosing us.