Hello.
Hello, how may I aid you?
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, could you please provide your name to check your reservation status?
Sure, my name is Michael Turner.
Ok, please wait a moment I will check your complete reservation details and proceed further.
Sure.
Sorry to say, there is no reservation on your name in my database.
Ok, no problem.
Thank you for reaching us, have a nice day.