Hi, I am Amanda Martinez.
Hello, How exactly I can serve you the best today?
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
Sure, I will help you with that.
Thank you.
Please wait a moment.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No problem, thanks for the information.
Thank you for choosing us.