Hello.
Hello. How may I assist you?
Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
Sure, I will help you with the change of flight reservation. Wait for a moment please.
Ok.
May I know your name please?
I am Amanda Thomas.
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
Thank you.
Thank you.