Hello,.
Hello, how may I oblige you?
As my niece baby shower ceremony got rescheduled, please change my existing reservation.
Sure, we will help you in it. May I know your good name please?
I am Patrick Adams.
Thanks for your name, please wait.
Ok.
Thanks for your time, no reservation was found based on your name.
Ok, no issues. Thank you for your service.
Thank you for reaching us with a query.