Hello.
Hello, how may I help you today?
I would like to cancel my recent reservation, can you help me in that?
Sure, I am here to help you with this. May I know your name please?
Sure, myself Amy Taylor.
Ok, please wait for a moment.
Sure, I will wait for your response.
Sorry to say, that there is no active reservation found as per your name to cancel it.
That's ok, no problem. Thank you for the information.
You are welcome.