Hi.
Hello. How may I serve you today?
I want to change my reservation as my plan to go for shopping got postponed. Can you help me in changing my reservation made on name Donald Baker?
Sure, wait a moment I will check the reservation list.
Ok.
Thanks for waiting, we did not found any reservation active in our database.
That's Ok, thanks for your response.
You're welcome. We're glad to serve you again.