Hello.
How can I help you?
Due to some problem my meeting was postponed so I need to cancel my reservation. Can you please help me to cancel my reservation?
Sure, may I know your name to check the status?
My name is Christopher Carter.
Ok, please wait a while. I will get back to you.
Ok.
Thanks for your waiting. there was no reservation found on your name.
Ok, no problem.
Thank you for choosing us. Have a nice day.