Hello.
Hello, how may I assist you?
I need to cancel my recent reservation, can you help me?
Sure, I am here to help you for this. May I know your name please?
Myself Christine Perez.
Just a moment, let me check your reservation status in our records.
Sure.
Sorry for inconvenience, no reservation is found under your name to cancel.
That's ok, thank you for the information.
Thank you very much for approaching our agency.