Hi,. I am Richard Taylor.
Hello, How may I be of your assistance today?
Can you help me in cancelling my recent reservation?
Ok, I will help you.
Thank you.
Will you please wait for couple of minutes? I will check the reservation list and revert to you.
Sure.
Thanks but, there is no active reservation found on your name to proceed further.
Ok, not a problem. Thank you for quick response.
Thank you for opting us, Have a nice day.