Hello.
Hello, how may I oblige you today?
I want to change my existing reservation due to my health issue. Can you help me for this one?
Sure, I am here to help you. Please provide your name to check the reservation.
Sure, Angela Lewis here.
Ok, please wait for a while.
Sure.
Sorry, we couldn't find a reservation on your name to change.
No issues, thank you for the information.
Thank you for availing us.