Hello.
Hello, how may I serve you at this moment?
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
Sure, we are here to help you. May I know your name please?
Sure, Thomas Jackson here.
Please be on hold.
Sure.
Sorry we did not find any reservation with your name.
That's ok, thank you so much for giving the information.
Thank you for reaching us.