Hello.
Hello, how may I assist you today?
Can you help me in cancelling my recent reservation?
Sure, may I know your name for the cancellation process?
I am Samuel Rodriguez.
Please wait for a moment.
Sure.
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records for cancellation.
Its ok, thank you for your assistance.
Welcome, thank you for reaching us.