Hello.
Hello, how can I help you today?
My name is Jack Perez, I want to change my reservation as my trip to New York is postponed. Can you change my reservation?
Sure, I am mirthful to help you with that. Please hold for a moment, let me check your previous reservation status.
Sure.
Thank you for waiting. There is no active reservation found with your name in our database to change it.
Ok, thank you for the information.
Thank you for reaching us, have a great day.