Hello, Jacob Taylor here.
Hello, how shall I help you?
I just want to cancel my recent reservation, due to heavy rainfall at my source. Can you help me with that?
Sure, I will help you out in this. Please be on hold.
Sure.
Thank you for your time. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem. Thanks for your help.
Thank you for approaching us.