Hello.
Hello.
I am Ronald Wright.
How may I assist you at this moment?
I would like to cancel my reservation as I am leaving to my hometown, can you please help me out?
Sure, I am glad to help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Sure.
We regret to inform you that, there is no reservation on your name in our records.
Ok no problem, thank you for your services.
Thank you for choosing our services, have a great day.