Hello.
Hello, how can I help you?
I am Thomas Robinson, I would like to cancel my reservation which I have done last week. Please, assist me about it.
Ok, can you please hold on for a moment. Let me check your previous reservation status.
Ok, sure.
Thomas Robinson, thank you for your patience.
Ok.
Sorry to inform you Thomas Robinson, there is no reservation found by your name.
Not an issue, thank you for the information.
Thank you for consulting our agency, keep reaching our agency for your further bookings.
Ok, sure.
Have a great day.