Hello.
Hello. How may I nourishment to you at this time?
I need to cancel my reservation due to heavy snow fall in my destination, can you help me out?
Sure, I will help you.
Thank you.
Can you spare a moment, so that I can check with the details?
Sure, I will stand by.
May I know your name before checking?
Please check the previous reservation on Carol Nelson.
Sorry, there is no reservation found under your name.
That's ok, not an issues. I will check my email about the reservation details. Thank you for your time.
Thank you for approaching us.