Hello.
Hello, how may I help you today?
My name is Patrick Allen, I want to cancel my reservation due to health issues.
Sure, we are glad to serve you.
Ok.
Please hold a moment, let me check your reservation and let you know.
Sure, I will wait.
Thanks for your time, sorry, unfortunately no reservation found with your name.
No problem, thank you for your service.
Thank you for picking us, have a pleasant day.