Hello.
Hello, how may I help you?
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
Sure, may I know your name for finding?
Myself Larry Thomas.
Ok, please wait, I will check it.
Ok.
Sorry, there is no reservation found on your details provided.
Oh, it's ok.
Do you need anything else?
No thanks.
Ok, thank you for approaching us, have a nice day.