Hello.
Hello, how may I assist you for the day?
I want to cancel my reservation as I am unable to travel due to some health issues, so please assist me to cancel.
Sure, I will assist you.
Ok.
May I know your name to check your reservation?
I made a reservation earlier on the name of Justin Miller.
Ok, please wait a moment, I will check your reservation status and get back to you.
Sure.
Justin Miller, we have gone through our reservation list but could not find any reservation on your name to do cancellation.
No problem, thanks for your support.
Thank you for reaching us.