Hi.
Hello, how may I help you?
I am looking for a flight from BOS to CLT, can you help me out?
Sure, may I know your trip dates please?
My trip dates are from Apr 19th till Apr 21st.
Do you have any other requirements?
I am looking for a direct flight.
Can I know your name please?
Myself Michael Lopez.
Sorry, we regret to inform you that there is no flight available as per your request.
That's ok, not an issue. Thank you.
Most welcome.