Hello.
Hello. How may I aid you?
I want to cancel my ticket as I am sick.
Sure, I am here to help you with that, can I know your good name to proceed further?
Patrick Perez here.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure.
Thanks for waiting, there is no active reservation found on your name.
No problem, thank you.
Welcome Patrick Perez.