Hello.
Hello. How may I help you at this moment?
I am Ashley Roberts. I would like to change my reservation as I am leaving for hometown, can you please help me out?
Sure, I am here to help you with that.
Thank you.
Please wait for a minute.
Sure.
We are regret to inform you that, there is no reservation found on your name in our database.
Ok no problem, thank you for your services.
Thank you for approaching us.