instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hello, I am Kathleen Campbell. 
 agent: Hello, how can I help you today? 
 customer: I want to book a ticket from HOU to DFW to surprise my friend on her birthday. Can you please help me to book a ticket on 06/28? 
 agent: Sure, we are here to help you. May I know the return date of your journey? 
 customer: My return journey date is 06/30. 
 agent: May I know is there any connection limit? 
 customer: I need only one connection limit. 
 agent: Ok, please wait for a while. 
 customer: Ok. 
 agent: Thanks for waiting. Sorry for the inconvenience, we have a direct flight with AA airline. 
 customer: Ok, Do not proceed for booking. 
 agent: Ok. 
 customer: Thanks for your assistance. 
 agent: Thanks for choosing us.
answer:
no_flight


question:
customer: Hello. 
 agent: Hello. How can I assist you today? 
 customer: Can you help me to book a flight ticket from ATL to MSP? 
 agent: Sure, I will help you with that, can you share me your travelling dates? 
 customer: My preferable journey dates are Nov 28 and Nov 30. 
 agent: Do you have any connection limit? 
 customer: Yes, my connection limit is 1. 
 agent: Can you have any airline preference? 
 customer: I would like to prefer normal cost airline. 
 agent: I would like to know your name for booking for a flight ticket? 
 customer: My name is Samantha Carter. 
 agent: United Airlines is available with the price of 200 having one connection and economy class. Can I proceed to booking? 
 customer: Please proceed. 
 agent: Your ticket is booked with the flight- 1008. 
 customer: Thank you. 
 agent: Thank you for reaching us.
answer:
book


question:
customer: Hello. Ruth Rodriguez is here. 
 agent: Hello, how can I serve you today? 
 customer: I am a big famous Magician in Phoenix, PHX recently I have signed to an event at Orlando, MCO. 
 agent: OK. 
 customer: For this I need your help in booking a ticket with 1 connection. 
 agent: Ok, I can help you with that. Please provide your dates of journey? 
 customer: My program is on 02/23 and I have to return on 02/25 after completion of the event. 
 agent: We found a connecting flight in Hawaiian airline with a fare of 100 available for you. 
 customer: Ok. 
 agent: Shall I proceed to book? 
 customer: Confirm it. 
 agent: Ok, your ticket has been booked with 1021 flight. 
 customer: Thank you for addressing me. 
 agent: Thanks for availing our services.
answer:
book