Hello,.
Hello.
I am Stephanie Hill.
 How can I assist you?
I have planned to consult a doctor for monthly check up due to an emergency operation his scheduled has been change, so my appointment has been cancelled.
Sure, please wait I will revert you in a moment.
Sure.
 Sorry, no reservation  was found on your name provided.
Ok, thanks for informing me.
 Thank you for availing us.