Hello.
Hello, how may I provide assistance for you?
Owing for an emergency, I want to cancel my reservation. Can you please help me?
Sure, could you please provide your name to check the details of your reservation?
Sure, my name is Alexander Hernandez.
Sorry to say, I did not find any details in my database regarding your reservation.
No problem, thank you for the information.
Thank you for connecting with us, have a nice day.