Hello.
Hello. How may I aid you?
Betty Green here.
Welcome to flight booking agency Green.
I was made a wrong reservation earlier in this week. Can you please help me for change my reservation?
Sure, I will help you.
Ok.
Please wait a moment to check your previous reservation status.
Ok, take your time.
Sorry to inform you that, there is no reservation found with your name in our records.
Thank you for the information.
Thank you for approaching us, have a great day.