Hello.
Hello, how may I aid you for today?
Myself Rebecca Carter. I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
I am here to help you about that.
Thank you.
I am sorry to say this Carter, there are no active reservation under your name to cancel.
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
Most welcome, thank you for reaching out here.