Hello.
Hello. How can I aid you?
Can you please aid me to cancel my active reservation?
Sure, We are here to help you. May I know your name?
Myself Betty Roberts.
Give me a minute.
Ok.
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
Ok, no problem. Thank you.
Thank you for reaching us.