Hello.
Hello. How can I assist you at this moment?
I want to cancel my recent reservation, can you please help me out?
Sure, I will help you with that.
Thank you.
Can I have your name please to check your reservation status?
Sure, my name is Pamela Garcia.
Ok Pamela, please wait a moment to check your reservation status.
Ok,.
Sorry Pamela Garcia, no reservation has found under your name to cancel.
It's ok, thank you for the information.
Thank you for choosing us, have a good day.