Hello.
Hello. How can I aid you today?
Owing to an emergency, I want to cancel my recent reservation.
Sure, I am here to help you.
Thank you.
May I know on whose name the ticket has been reserved formerly?
Sarah Gonzalez.
I found a reservation on your name, shall I proceed to cancel?
You can cancel it.
Your ticket has been cancelled.
Thank you.
Welcome, thank you for choosing us. Have a great day.