Hello.
Hello, how may I aid you today?
Due to some health issues, I would like to cancel my recent reservation. Please help me out.
Sure, I am here to help you. May I know your name please?
Thank you. My name is Frank Hernandez.
Ok, please wait for a mean while.
Sure.
Sorry Frank, there is no reservation found as per your name to cancel your reservation.
Ok, thank you for your information.
You are welcome and have a great day.