Hello.
Hello, how may I help you?
Can you help me in booking a flight ticket from OAK to AUS?
Sure, can you please mention your departure and arrival dates of your journey?
I want to travel on 12/28, and return on 12/30.
Do you need any layover in between  journey?
Yes, I need a layover in my journey.
If you have any other preference regarding your journey, please let me know.
No, I am comfortable with above requirements.
May I know your name please?
I am Jerry Baker.
 There is a flight in Delta airlines with the ticket price of 100 having one connection and economy class. Can I proceed to booking?
Proceed with the booking.
Your booking is confirmed and the flight number is 1016.
Thanks for the help.
Thank you very much for approaching our agency.