Hello.
Hello. How may I assist you today?
I'm Carolyn Baker.
Welcome to our agency Baker.
I would like to cancel my reservation as business meeting has been cancelled. Can you please help me with that?
Carolyn Baker, can you please excuse me for a moment till I check with your existing reservation?
Sure, take your time.
Thank you for waiting but, I could not find any active reservation by your name.
Ok, no issues. Thank you for checking.
Thank you for reaching our services.
You are welcome.
Have a great day ahead.