Hello.
Hello, how can I help you today?
I want to cancel my recent reservation, as my health is not good. Can you please help me out with it?
Sure, Let me know your name to check your reservation?
Thank you for the response, my name is Karen Walker.
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
Yes, please cancel it.
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
Thanks for the great help.
Thank you for choosing us.