Teacher:In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Teacher: Now, understand the problem? Solve this instance: customer: Hello. 
 agent: Hello. 
 customer: Jack Evans here. 
 agent: How can I assist you? 
 customer: I want to cancel my ticket due to snow storm in my place. 
 agent: Ok, please wait. 
 customer: Sure. 
 agent: Sorry, no reservation found on your name to cancel. 
 customer: No problem, thank you. 
 agent: Thank you for reaching us.
Student:
no_reservation