Hello.
Hello. How can I help you?
My holiday trip has been postponed. So, I would like to cancel my reservation. Can you please help me with that?
Ok, can you please provide the name on which the reservation has been confirmed?
Sure, my name is Katherine Taylor.
Well, I found the reservation. Shall I proceed the process that you have requested?
Yes, please proceed with cancelling my reservation.
Your reservation is cancelled successfully.
I appreciate your help, thank you.
Thank you and have a nice day.