Hello.
Hello, how may I assist you today?
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
Sure, we are here to help you.
My name is Carolyn Parker.
Ok, please wait.
Sure.
Thank you for your time, sorry no reservation found on your name.
No problem, thanks for your information.
Thank you for opting us.