Hi.
Hello, how may I support you?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
Sure, I am happy to help you. May I know your good name?
Barbara Jones is my name.
We found a reservation on your name in our data. Can you please let  me know your travelling dates?
My trip dates will be Jun 5 to Jun 7.
Can I have your respective airport codes?
My airport codes will be AUS to IAH.
Do you prefer any break in between journey?
I need a break.
Is there any other specifications for you?
No.
Thanks for providing details, there is a connecting flight found in Delta airline with a fare of 300 which departs at 5:00 and return at 17:00. Shall I proceed?
Please proceed.
Ok, your ticket is reserved in an economy class and the flight number is 1018.
Thank you.
Thank you for choosing us.