Hello.
Hello, how may I help you?
I would like to cancel my reservation as I need to join in my job on those dates. Can you help me?
Sure, I will help you. May I know your name please to check your reservation status?
My name is Jonathan Green.
Please wait a moment.
Sure, take your time.
Green, no reservation has been found on your name in our database.
Its ok, thank you for the information.
Thank you for approaching us.