Hello.
Hello. How can I assist you?
Due to bad weather at my source, I want to cancel my recent reservation. Can you please cancel my reservation?
Ok, may I know your good name?
Sure, please check the reservation on the name of William King.
 Please wait I will revert you in a moment.
Sure, I will wait.
 Sorry to inform you that no reservation was found on your name in our data base.
Ok, Thank you for your service.
 Thank you for availing us.