Hello,. I am Lisa Lee.
Hello, how can I assist you?
I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Can you please help me with that?
Sure, I am here to help you. Please stand by.
Thank you. Sure.
Thank you for waiting, sorry to say no reservation found on your name.
Ok, no issue. Thank you.
Thank you for reaching us, have a nice day.