Hello.
Hello.
I am Raymond Wilsaon.
How can I assist you now?
 I want to change my ticket reservation that when I am booking a ticket it show's with a 2 lay by flight in my journey but due to an emergency, I need a 1 lay by flight to reach my terminus region, so can you please help me in modifying my recent ticket booking?
Sure, I will help you with that.
Thank you.
Please wait a moment.
Sure, I will wait for your reply.
Sorry Raymond Wilson, no reservation has found under your name to change.
Not an issue with that one, thank you for your help in searching and providing your information.
Thank you for choosing us, have a good day.