Hello.
Hello, how may I aid you today?
I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, we are glad to help you.
Thank you for accepting my request.
May I know your good name please?
Myself Ruth Allen.
Please wait for a moment.
Sure, I will wait for your response.
Allen, there is no reservation had done on your name.
Ok, no issues. Anyway thank you for checking out.
Thank you for opting us.