Hi.
Hello, how may I assist you today?
Can you please help me in cancelling my reservation? As my meeting got cancelled due to some technical issues.
Sure, we are perky to help you.
Thank you.
May I know your good name please?
I am Edward Lee.
Please wait for some time.
OK.
Thanks for waiting. There is no reservation found with your name.
No problem, may be I have done it with another airline. Thank you for the information.
Thank you for choosing us, have a good day.