Hi.
Hello. How may I help you at this minute?
Can you help me to cancel my reservation?
Sure, I am glad to help you with that.
Thank you.
Can I have your name?
I am Jason Perez.
Please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our records.
No problem, thank you for checking.
Thank you for approaching us.