Hi.
Hello.
I'm Alexander Phillips.
Phillips, how may I assist you today?
Due to severe health issue, I want to quit my trip. Can you please cancel my recent reservation?
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.
Sure, take your time.
Phillips, I did not find any reservation with your name in my database.
That's ok, may be I have done a wrong booking. Thank you for your time anyways.
You are welcome.