Hello.
Hello.
I am Laura King.
How can I assist you at this moment?
Due to sudden changes, my exams has been postponed. Can you please change my reservation?
Sure Laura King, I will help you with that.
Thank you.
Please wait a moment to check your reservation status.
Ok.
Sorry Laura King, no reservation has found under your name to change.
Ok, not an issue. Thank you.
Thank you for choosing us, have a good day.