Hello.
Hello. How can I assist you?
I have booked the ticket in the last week but my planned trip got cancelled. So, I need to cancel the ticket but I don't know the process. Can you please help me to cancel the ticket?
Ok, sure. May I know your name?
Thank you for considering my request. My name is Debra Jones.
As per your request, I have searched your reservation and it was cancelled by me.
Oh! That's great, thank you so much for your help in cancellation.
Thank you for reaching us.