Hi.
Hello. How can I assist you at this moment?
I am Patrick Nelson, can you please help me in cancelling my flight ticket?
Sure, I am ready to help you with cancelling your reservation.
Thank you for considering my request.
Please wait a moment to check your reservation status.
Sure, take your time.
Sorry Patrick Nelson, no reservation has found under your name to cancel.
Ok, that's fine. Thank you for your help.
Thank you for choosing us, have a good day.