Hello. Myself Nancy Thomas.
Hello, how may I render you today from my end?
I want to cancel my recent reservation due to some personal problems, can you help me?
Sure Nancy Thomas, I am glad to help you out. Please allow me a moment to check the reservation on your name.
Sure, I will wait for your response.
Sorry Nancy Thomas, there is no active reservation on your name in our database.
That's ok, no problem. Thank you for the information.
Thank you for reaching us.