Hello.
Hello. In which way I can help you at this moment?
Owing to emergency I want to cancel my reservation, can you help me with that?
Sure, I will help you with that. Could you please mention your name for further process?
I am Patrick Carter.
Ok, please hold on a moment.
Sure.
There is no previous reservation available under your name.
No issues, thank you for checking.
Thank you for reaching us.