Hello.
Hello, how may I help you?
My name is Stephanie Lewis.
Nice to meet you, Lewis.
I need some changes in my previous reservation due to business meeting in my office on that dates, can you please change it?
Sure, please wait for a moment to check for the availability.
Ok, take your time.
Sorry Lewis, there is no reservation found on your name to change your reservation.
It's alright, anyways thank you for quick response in searching and providing the information.
You are welcome.