Hi.
Hello, how may I render you at this moment?
I want to cancel my reservation as my match got cancelled. Can you help me with cancellation?
Sure, may I know your name to check the reservation?
I am Jacob King.
Please wait, I will check the reservation on your name and get back to you.
Sure.
Sorry, there is no reservation found on your name to cancel.
Ok fine, thanks for your response.
Thank you for contacting us.