Hi.
Hello, how may I help you today?
 Recently I made a reservation to enjoy the sports meet at Washington, but my manager assigned a work on that dates, so I need to cancel my reservation. Can you please help me out?
Sure, please wait for a while.
Sure.
To check the reservation, may I know your name?
Please check the reservation on the name of Linda Perez.
Sorry, there is no reservation found on your name.
Ok, no problem. Thank you.
Thank you for reaching us.