Hello.
Hello, how may I render you at this moment?
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
Sure, we are here to help you.
Thank you.
May I know your name to check your reservation status?
My name is Larry King.
Ok, please stand by, I will check check your reservation status and revert to you.
Ok.
Thank you for waiting, sorry to inform you that, we could not find any reservation against your name in our database.
Not an issue, thank you for the information.
Thank you for choosing us with a query.