Hello.
Hello, how can I be your helping hand today?
Due to heavy rains my tournament got postpone, so I want to cancel my recent reservation. Can you please help me?
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
I am Nichole Johnson.
Please stay online, I will check the previous list and revert to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
That's ok, thank you for your information.
Thanks for reaching us, wish you a great day.