Hello.
Hello, how can I help you?
Myself Emily Thomas.
yes, Emily.
I would like to change my existing reservation. Can you help me for that?
Sure, please wait for a moment.Let me check with your details.
Ok.
Sorry Emily, there is no reservation under your name.
Ok, that's fine.
Do you want any other reservation?
No,thank you for your services.
Thank you for choosing us.