Hello.
Hello, how can I aid you today?
I want to cancel my reservation, so please help me in the cancellation.
Sure, I'm glad to help you with that. May I know your good name please?
Myself Rebecca Garcia.
Ok, please wait for a while.
Ok.
Rebecca Garcia, there is no active reservation found under your name to do cancellation.
Not an issue. Thank you.
Thank you for choosing us, have a nice day.