Hi.
Hello, how may I assist you?
I had a plan to attend a Live concert but it got postponed due to heavy rainfall.
Ok.
Can you please cancel my reservation?
Sure, may I know your good name for further process?
I am Christopher Wright.
Please, give me a minute.
Ok.
No reservation found on your name.
Ok, thanks for the information.
Thank you for reaching us, have a nice day.