In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Example Input: customer: Hello, I am Laura Collins. 
 agent: Hello, how can I aid you today? 
 customer: As I am a scientist, I want to attend Science Festival with my students at Minneapolis & St. Paul, MN - MSP. 
 agent: Ok. 
 customer: Can you please help me for booking a ticket on 10/16? 
 agent: Sure, May I know your price limit? 
 customer: I can afford up to 200. 
 agent: When you are willing to return? 
 customer: I intend to return on 10/18. 
 agent: Help me with your source airport code to proceed further. 
 customer: My source is New York, NY - LGA. 
 agent: Thanks for being patience, there is a flight available with Delta airline, flight number 1004 with fare 200 and a lay by. Shall I proceed to reserve? 
 customer: Ok, you can proceed for booking. 
 agent: Your reservation has been done successfully. 
 customer: Thank you. 
 agent: Thank you for reaching us.
Example Output: book

Example Input: customer: Hi. 
 agent: Hello, how can I help you? 
 customer: Myself Laura Perez. My kids were bored with their daily schedule, so I want to make their mind refresh. I have decided to take a tour to Washington. Can you please book me a flight ticket on 07/31 along with a return ticket on 08/02? 
 agent: Sure, we are here to help you. Can you share me your journey locations? 
 customer: Thank you. Sure, I will start from LAX and land at IAD. 
 agent: Ok, wait for some time. 
 customer: Ok. 
 agent: We found UA airline with connecting flight and number 1003 fare of 100. Shall I proceed for booking? 
 customer: That's perfect, please proceed. 
 agent: Your ticket has been confirmed. 
 customer: Thank you for your assistance. 
 agent: Thanks for choosing us.
Example Output: book

Example Input: customer: Hello. 
 agent: Hello. 
 customer: I am Pamela Lewis. 
 agent: How may I aid you? 
 customer: Can you please help me to change my existing reservation as my plan to attend a film festival got postponed? 
 agent: Sure, I am ready to help you. 
 customer: Thank you. 
 agent: Sorry, there are no reservation found on your name. 
 customer: Ok, no problem. Thank you for the information. 
 agent: Thank you for choosing us.
Example Output:
no_reservation