Hello,.
Hello. How may I assist you?
Please help me in changing my existing reservation, as my FIFA match got postponed.
Sure, I am here to help you out.
Thank you.
Can I have your name please?
My name is Jacob Campbell.
Wait a moment please.
Ok.
Jacob Campbell, we haven't found any reservation under your name in our database.
Ok, no issues. Thank you.
Thank you for choosing us.