Hello.
Hello, how may I help you?
As my plan to attend a film festival got postponed, I need your assistance in changing my earlier reservation. Will you assist me?
Sure, we are here to help you.
Thank you.
Can I have your name to check the details in our reservation list?
I am Margaret Walker.
Ok, please wait a moment.
Sure.
Sorry to inform you Margaret that there is no reservation found on your name to proceed further.
Ok, no problem. Thank you for the information.
Thank you for reaching our service.