Hello.
Hello, how can I help you?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
I am happy to help you with your concern, May I know your name to check with the status?
I am Eric Williams.
Please wait a moment.
Sure.
Thank you for waiting. Eric Williams, sorry there is no active reservation found under your name to change.
No problem, thank you for the information.
Thank you for connecting with our agency.