Hello.
Hello, how may I assist you at present?
I want to cancel my recent reservation, can you please help me?
Sure, we are glad to help you with cancellation.
Thank you.
To proceed further, May I know your name?
My name is Lisa Johnson.
Ok, please wait for a couple of minutes.
Sure, take you own time.
Thanks for your time, we found a reservation found on your name and it is successfully cancelled.
Thank you for your help.
Thank you for reaching us.