Hello. Michael Adams here.
Hello. How can I help you today?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, I am very glad to help you with that.
Thank you.
Please wait for a while.
Sure, take your time.
Sorry to inform this, no reservation is found on your name in our database.
Oh! Not an issue. Anyway, thank you for the information.
Thank you for opting us.