Hello.
Hello, how may I help you today?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, we are here to help you.
Thank you for accepting my request.
May I know your name to proceed further?
Myself Ronald Hernandez.
Ok, please wait for a while.
Ok, I will wait.
Thank you for your time, sorry no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for opting us.