Hello.
Hello, how can I guide you for today?
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you please help me with this?
I am glad to help you in changing your reservation.
Thank you.
Can you please guide me by providing your name to check the reservation with your name?
Sure, I am Nicole Garcia.
I apologise to say this Nicole Garcia, there is no active reservation with your name to change your reservation.
Ok, Thank you for your service.
You are welcome, thank you for reaching us. Hope you have a nice day ahead.