Hello.
Hello.
I am Lisa Brown.
How may I assist you?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, I am here to help you.
Thank you.
Please wait a moment, I will check the status of your reservation.
Ok.
Lisa Brown, no reservation has been found on your name in our records.
Ok, no issues. Thank you for your information.
Thank you for reaching us.