Hello, I am Amy Nelson.
Hello, how may I assist you?
I want to cancel my ticket due to financial issues. Can you help me?
Sure, hold on for a moment.
Take your time.
Let me check.
Ok.
Sorry Amy, there are no flights reserved on your name.
No issues. I will check with my bank about my refund status.
Ok, thank you for choosing us.
You are welcome. Thank you for checking the details.
Welcome.