Hello.
Hello, how may I serve you at this moment?
Aid me in cancelling my previous reserved flight ticket, as I modified my travelling dates.
Sure, we are here to help you.
Thanks for accepting my request.
May I know your name please?
Donna Anderson here.
Ok, please be on hold.
Sure.
Sorry we could not find any reservation on your name.
Ok, not an issue. Thanks for checking.
Thank you for choosing us.