Hello.
Hello, how can I help you today?
I would like to cancel my reservation as I am leaving for business meet, can you please help me out?
Sure, I am glad to help you with that. Can you please share your name?
Susan Thompson here.
Please hold on for a while.
Sure.
Sorry, there is no reservation found on your name in our database.
Ok no problem, thank you for reaching us.
Thank you for reaching us, have a nice day.