Hello.
Hello, how can I assist you today?
I want to cancel my reservation due to heavy rainfall at my place, can you please help me?
Sure, may I know your name please?
My name is Jason Carter.
Ok, please wait for a while.
Sure.
We found a reservation with your given name, shall I cancel it?
Ok, please cancel it.
Your flight ticket has been cancelled.
Thank you.
Thank you for choosing us.