Hello.
Hello. How may I help you?
I want to change my reservation, due to some problems I am unable to travel those dates, can you please change my travel dates?
Sure, can you help me with your name to check your reservation process?
Sure, my name is Richard Perez.
Sorry, no reservation found on your name.
Oh! It's ok no problem. Thank you for your information.
Thank you for choosing us, have a nice day.