Hi.
Hello, how can I assist you today?
Can you please cancel my recent reservation? As my planned trip has been cancelled.
Sure, I will help you with that. Let me know your name to check your reservation?
Sure, my name is Margaret Scott.
Ok, please wait a moment.
Sure.
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
Yes, please cancel it.
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
Thank you so much for your help.
Thank you for choosing us.