Hello.
Hello. What help that I can assist you right now?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I am glad to help you and may I know your name which you have used while your booking your flight ticket?
I am Paul Jackson.
Please give me a moment.
Ok, take your time.
Thank you for being on hold, no reservation had found for the user name in our back end to cancel your flight ticket booking.
That's ok. Anyways, thank you for your help.
You are most welcome and have a nice day.