Hello.
Hello, how may I assist you today?
Due to some business meeting, I am planning to cancel my reservation. Can you please help me for this?
Sure, we are here to help you.
Thank you.
Can I have your name to proceed further?
Myself Michelle Allen.
Thank you for your time, sorry no reservation found on your name.
Not a big deal, anyhow thank you very much for your kind information.
Thank you for opting us.