Hello, I am Donna Baker.
Hello, May I know, how can I best assist you now?
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
Sure, I will help you with that. Please wait for a minute.
Ok.
Thank you for waiting, we found a reservation on your name, shall I cancel It?
Yes, please.
Your reservation has been cancelled.
Thank you for the help.
Thank you for opting us.