Hello.
Hello. How can I assist you at this moment?
Can you please reserve a flight ticket from MSP to EWR to attend a seminar in New York?
Sure, I am happy to help you with that.  Can I have your travel dates please?
My journey dates are, depart on Nov 28th and arrival on Nov 30th.
Ok, please let me know your  preferable timings of your journey.
No, I am comfortable to travel in any time.
Do you have any other specifications?
I prefer a direct flight in my journey.
Can I have  your good name please?
My name is Scott Carter.
Sorry to inform you that no direct flight is available to you on your planned dates.
Ok, no problem. Thank you.
Thank you for choosing us, have a good day.