Hi, Donna Green here.
Hello. Donna Green, how can I help you?
I would like to change my reservation as my business meeting got postponed. Can you please do that for me?
Sure, I will help you with this. Please be on hold for a moment.
Sure.
Donna Green, there is no active reservation found under your name in our database.
No problem, thank you for checking.
Thank you for contacting us.