Hello.
Hello, In what way can I help you?
Due to heavy rainfall at my destination place, So I want to change my reservation. Can you help me with that?
Sure, can I know your good name?
Sure, Dorothy Robinson here.
Thank you for providing your good name.
Ok.
We found reservation on your name, please share your new trip dates?
My trip dates are July 07 and 09.
In which airports do you want to fly and return on?
My airport codes are Orlando, MCO and  Atlanta, ATL.
Do you need a connecting flight?
Yes, I need a connecting flight.
Do you have any other specifications?
No.
Please wait for a while, as I check the flights availability.
Sure, I will wait for your response.
Thank you for waiting, there is a flight 1010 in business class which is in Southwest airline. Shall I proceed?
Please confirm the booking.
Your ticket has been confirmed with a connecting flight.
Thanks for your kind service.
Thank you.