Hi,.
Hello, how may I assist you?
I want to cancel my reservation due to my health issue, can you please help me in cancellation process?
Sure, we are here to help you.
Thank you.
Please provide me your name to check the details.
My name is Jason Hernandez.
Ok, please wait.
Sure.
Sorry to inform you that there is no reservation found on your name.
Not a problem, thank you.
Thank you for reaching us.