Hi.
Hello, how can I help you?
I need to change my existing reservation, Can you please help me with that?
Sure, I am here to help you with your concern. Can you please let me know your name to check with the status?
Kenneth Baker here.
Thank you for providing your name to check with the status. Please wait for 2-3 minutes while I check.
Sure.
Thank you for waiting, Kenneth Baker. Regret to inform that there is no active reservation found under your name to amend.
Ok, no problem. Thanks for your information.
Thank you for reaching us.