Hello.
Hello. How may I assist you?
Barbara Williams here.
Glad to meet you Barbara.
I was made a wrong reservation earlier in this week. So I want to change my reservation. Can you please help me for that?
Sure, please give me a moment.
Ok.
I found your reservation, may I know your trip dates?
My departure date is 05/02 and return date is 05/04.
May I know your airport codes?
My airport codes are from DCA to ORD.
Sorry, I could not found any flights on your trip dates to change your booking.
So sad for that.
Sorry for the inconvenience cause.
Thank you for the information.
Thank you for reaching us, have a nice day.