Hello.
Hello. How can I aid you today?
Raymond Hall here. I would like to change my reservation as I am stuck with an important work.
Sure, I am here to help you. Hold on for a moment. Let me check.
Sure, take your time.
Sorry Raymond Hall, there are no flights reserved on your given name formerly.
No issue, thank you for the information and your time.
Welcome, thank you for choosing us. Have a great day.