Hello.
Hello, how can I help you today?
I have to cancel my recent flight ticket booking due to some health issues, can you please help me with that one?
Sure, I will help you with that.
Thank you for accepting my request.
May I know your name please to proceed further?
My name is Steven Miller.
Please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name.
No problem with that one, thank you for your immediate response.
Thank you for approaching us.