Hello.
Hello, how may I help you?
As I am not issued with leave during my journey period, so I want to cancel my reservation. Can you help me with that?
Sure, I am here to help you. May I know your name please?
I am Donna Thomas.
Ok, please stand by.
Ok.
Thank you, sorry no reservation found with your name.
Ok, no issues. Thanks for your quick response.
Thank you for reaching us, have a nice day.