Hello.
Hello, how may I oblige you today?
Owing to an emergency, I want to cancel my recent reservation. Can you please help me in that?
Sure, I will help you with that.
Thank you.
May I know your good name?
Ronald Smith here.
Ok, please wait for a minute.
Sure.
Thanks for waiting, there is no active reservation found on your name in the database.
Ok, no problem. Thank you.
Thank you for choosing us.