Hi.
Hello, how can I help you today?
Could you please help me to cancel my recent reservation as my badminton tournament got postpone?
Sure, we are here to help you.
Thank you.
May I know your name?
I made a reservation by this name Kevin Phillips.
Ok, wait for some time I will check the reservations on your name and get back to you.
Sure.
Thanks for waiting there is no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thanks for contacting us.