Hello. I am Andrew Baker.
Hello Andrew Baker, how may I serve you the best today?
I need to cancel my recent reservation due to postpone of my volleyball  tournament. Could you please help me in doing that?
Ok, I can help you easily. Please wait, I will go through your reservation and cancel it.
Sure.
Sorry, we did not find any reservation on your name to cancel.
No problem, thank you for your information.
 Thanks for reaching us, have a good day.