In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hi. 
 agent: Hello. How may I help you? 
 customer: I am Anthony Rodriguez. I am planning to travel from CLT to IAH, can you help in booking a flight? 
 agent: Sure, can you help me with your travelling dates to search a flight? 
 customer: My date of travelling is on 11/12 to 11/14. 
 agent: Please wait for a moment. 
 customer: Sure. 
 agent: Sorry, there is no flight is available for you. 
 customer: That's ok. 
 agent: Thank you for choosing us, have a nice day. 
 customer: Thank you for your help.
no_flight