Hello. Is this Global travel agency?
Hello, Good Evening. Yes, it is Global travel agency only. How may I help you?
My friend met with an accident, with whom I would like to travel to Dallas. can you help in cancelling my recent reservation?
Sure, I will help with that. Could I just have your name, please?
Previously, I have reserved with the name of Betty Turner.
Betty Turner, your reservation has been cancelled successfully.
Thank you for cancelling my reservation.
Do you want any other information from us?
No, thank you with this provided information.
Thanks for contacting us, have a great day.