Hello.
Hello. How can I assist you today?
I would like to change my existing reservation, please help me out.
Sure, I will help you with that. May I know your name for checking your previous reservation status?
My name is Amy Roberts.
Ok, please hold on a moment, I will check your reservation status. There is no previous reservation found on your name Amy Roberts.
Ok, no issue. Thank you for your information.
Thank you for reaching us, have a nice day.