Hello.
Hello, how may I address you today?
I already have an reservation to attend at my meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you help me?
Sure, let me know your name please?
Kathleen White here.
Thanks for providing your name, no reservation found with your name to change.
No problem, Thank you.
Thanks for opting us, have a nice day.