Hello,. I am Donna Gonzalez.
Hello, how can I assist you?
Due to heavy rainfall my hockey tournament has been cancelled.so I want to cancel my recent reservation. Would you please help me for cancellation?
Sure, I will help you. Please wait a moment.
Ok.
Sorry, there is no reservation found on your name.
Ok, no worries at all. Thank you for your kind service.
Thanks for choosing us.