Hi.
Hello, how can I assist you?
Actually, I want to cancel my reservation which is done recently due to some health issues, can you please help me in this intent?
Sure, I can help you with that. May I know your good name please?
Sure, my name is Brenda Brown.
Please wait.
Sure, I will wait.
There is no reservation found active under your name to do cancellation.
Ok, no problem. Anyways, thank you for your service.
Thank you for choosing us.