Hello.
Hello. How can I aid you?
I had booked a plane ticket but due to some office work I am unable to travel the trip, can your cancel my previous booking?
Sure, may I know your name?
Sure, my name is Larry Carter.
Give me a minute.
Sure.
Sorry, there is no reservation found under your name.
Ok, that's fine, no issues with that one. Thank you for your help.
Thank you for opting us.