Hello.
Hello, how can I help you today?
There is a cricket match at Houston and I have booked a flight ticket but suddenly the match got cancelled, so can you please help me in my flight ticket cancellation?
Sure, I am glad to help you.
Thank you for your positive response.
May I know your good name?
My name is Margaret Nelson.
Please be on hold.
Sure.
There is no reservation found on your name in our database to cancel it.
Not a problem with that one, I think it not booked properly while I was booking. Thank you for your information.
Thank you for availing us.