Hi.
Hello, By what way can I provide assistance to you?
My name is Steven Collins. I want to cancel my reservation due to heavy rainfall in my location.
Sure, I will help you in cancellation. Please wait, let me check your reservation status.
Thank you.
Thanks for your time. Sorry Steven Collins, there is no active reservation on your name to cancel it.
Ok, not an issue. Thank you for your help.
Thanks for choosing us.