Hi.
Hello. How may I assist you?
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
May I know your name to check your reservation?
Cynthia Moore.
Ok, please wait.
Ok.
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
That's Fine. Thank you.
Welcome Cynthia Moore.