Hello.
Hello, how may I help you today?
Actually my trip is cancelled due to some financial issues, so I need to cancel my recent reservation. Will you help me?
Sure, I can help you with that.
Thank you.
Ok, may I know your name?
My name in previous ticket is George Adams.
Ok, please wait for a minute.
Sure, I will wait for your reply.
Sorry Adams, no reservation found on your name in our database.
It's ok, thank you for searching.
Do you need any other help?
No, thank you.
Ok, thank you for reaching us.