Hello.
Hello, how can I guide you for today?
I want to cancel my recent reservation due to sudden postpone of my football match. Can you help me with that?
I will help you with that.
Thank you.
May I know your name to proceed further?
I am Jerry Brown.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
Ok, thank you for your information.
Thank you for contacting us, have a nice day.