Hello. I am Andrew Robinson.
Hello. How can I help you at this moment?
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
Sure, I will help you with that.
Thanks.
Please wait a moment.
Ok.
There is no reservation found under your name.
Oh! It's ok no problem. Thank you for your service.
You are welcome.