Hello.
Hello, may I know your name?
Donna Anderson is my name.
Ok, How can I assist you?
I am unable to travel to airport to board my flight due to severe accident in my way to airport. Can you assist me with cancellation?
Sure, we are here to help you.
Thank you.
Please wait for a while, I will check the status and revert to you.
Sure.
Thank you for your patience, There was no reservation found on your name.
Ok, thanks for your information.
Thank you for choosing us.