Hello.
Hello.
I am Melissa Hill.
Melissa, how can I help you today?
Can you please help me by changing my existing reservation to Dallas?
Sure Hill, I will help you with that. Please wait for a while.
Sure, take your own time.
Sorry Hill, no active reservation found under your name.
Ok, not an issue. May be something went wrong while booking the ticket.
Thank you for assisting me.