Hello.
Hello.
My name is John Nelson.
How may I assist you?
Due to an emergency, I want to cancel my reservation. Can you help me for that?
Sure, I am here to help you out with that.
Thank you.
Please give me a moment to check your reservation status.
Sure, take your time.
Sorry, there is no reservation found on your name in our records.
That's ok, thank you for checking.
Thank you for approaching us.