Hello.
Hello. How can I assist you for the day?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Sure, I am here to help you with that. May I know your name please?
I am Andrew Adams.
Please wait for a while.
Sure.
Thank you for waiting. There is no reservation found on your name in our database to change.
That's ok, thank you for checking.
Thank you for reaching us, have a great day.