Hello.
Hello. How can I assist you at this moment?
Due to some personal problems, I would like to cancel my recent reservation. Please help me out.
Sure, I am ready to help you with that.
Thank you.
Can I have your name please to check your reservation status?
My name is Scott Thompson.
Ok, please wait a moment to check existence of your reservation. Sorry Scott Thompson, no reservation has found under your name to cancel.
Sure, take your time. Thank you for your information.
Thank you for choosing us, have a good day.