Hello.
Hello, what service you are looking for?
Actually my uncle's retirement ceremony is postponed so that I want to change an existing reservation, can you help you?
Sure, can I have your full name, so that I can check your previous reservation?
Sure, the previous reservation is done under the name of Jonathan Turner.
Sorry to inform you Turner, there is no reservation found in the reservation chart list.
Ok, no problem. Anyway's thank you for your information.
You are welcome. Thank you for reaching our services. Have a nice day.