Hi.
Hello. How can I help you with today?
I want to meet my friend on this birthday can you please  book a ticket  for me?
Sure, may I know your name to proceed further?
I am Barbara Jones.
Can you please me help me with the source and the destination codes?
Source is from Charlotte,NC-CLT to Houston, TX-HOU.
Could you please help me with travelling dates?
My specific dates are depature on 05/05 and return on 05/07.
Let me check that for you.
OK.
There is a flight available at your request. Can I confirm the booking? I'm sorry to inform you that there is no flight available at your request.
OK,Thank you.
You are welcome. Thank you for contacting us.