Hello.
Hello, how may I aid you?
I have to change my travelling dates in my previous reservation due to my planned event got postponed to another dates. Can you please help me with that?
Sure, I am glad to help you. May I know your name?
Thank you. Myself Anna Scott.
Sorry Anna Scott, no reservation is available by your name.
No, I got a mail also regarding my booking. So please check once again with my name.
Please re-check your mail, we could not find any reservation.
Oh! May be it got cancelled unfortunately. Anyway, thank you for your time.
Thank you for choosing us.