Hello.
Hello, how can I help you today?
As I am a scientist, I want to attend science festival with my students at Charlotte. Can you do the reservation?
Sure, please share me your journey locations?
My airport codes are EWR-CLT.
May I know your dates of journey?
Dates are 11/26 and 11/28.
Can I know your name please?
James Lewis here.
Unfortunately there is no flights found with your given name.
No problem,  I will check with another airline.
Thank you for choosing us.