Hi, I am Amy Roberts.
Hello. How can I  help you?
I have to attend my grandfather death anniversary in Oakland CA - OAK on 05/31. Can you make a reservation for me?
 Sure, Could you please send me your return date?
Sure, I need to catch a return flight on 06/02.
Please provide me the source?
And my origin airport code is AZ - PHX.
Can you please wait a while.
sURE. Sure.
Thank you for being waiting. There is a flight that matches your specification. Airline:AA, flight number:1000 with 1 connection and the price is 100.
Ok, please confirm my ticket.
Your ticket has been confirmed.