Hello.
Hello, how may I help you today?
Can you help me to change the reservation which I had done recently?
Sure, I am glad to help you. May I know your good name to proceed further?
My name is Richard Rodriguez.
Please be on hold.
Ok, please take your own time.
There is no reservation found on your name in our database to change it.
Ok, thank you for assisting me. I will check with my mails to know more.
Thank you for reaching us.