Hi.
Hello, how may I assist you?
I just want to change an existing reservation due to my plan to meet my grand parents got post pone. Can you help me in changing an existing reservation.
Sure, may I know your good name?
I am Andrew Martin.
Thank you for sharing your good name. Please, hold on.
Ok.
No reservation found on your name.
Ok, no problem.
Thank you for reaching us, have a nice day.