Hi.
Hello. How may I aid you?
Can you please help me in changing my existing reservation?
Sure, I am here to help you out.
Thank you.
May I know your name to check your previous reservation status?
Carolyn Edwards.
Ok, please give me a moment.
Sure.
Sorry, there is no reservation found on your name in our records.
Ok, not an issue. Thank you.
Thank you for reaching us.