Hello. I am Nancy Lopez.
Hello, How can I help you?
I would like to change my existing reservation, due to postpone of my training session for new project.
Ok.
Can you please help me in changing?
Sure, We are here to help you. Please wait a minute.
Sure.
Thanks for waiting. There is no reservation on your name.
Ok, no worries at all. Thank you for your information.
Thank you.