Hello.
Hello. How may I assist you?
I need you to make few changes in my recent booking. Please help me.
Sure, I am here to help you out.
Thank you.
May I know your name please?
Kathleen Collins here.
Wait a moment please.
Sure, I will wait.
Kathleen Collins, we haven't found any reservation under your name in our database.
That's ok. Thank you.
Thank you for choosing us.