Hello.
Hello, How can I serve you?
I would like to cancel my reservation due to sudden health issue, can you please help me out with that?
Sure, May I know your name?
Thank you for accepting my request, I had reserved it on the name of Steven Hill.
Please wait a minute.
Sure, take your time.
Sorry, No reservation found on your name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for opting us.