Hi. I am William Jones.
Hello, how can I serve you today?
My planned a trip for vacation to Atlanta to participate in snow boarding tournament but due to heavy snowfall the tournament is cancelled.
Ok.
Can you help me in my cancellation?
Sure.
Ok.
Please, wait for a while.
Sure, I will wait for your response.
Thanks for waiting, there is no reservation found on your name.
Ok, not an issue. Thank you for your kind information.
Thank you for picking us.