Hello, Karen Anderson here.
Hello Karen, how may I help you?
I want to meet my grandfather on his birthday, can you please help me to book my flight ticket from PHL to EWR?
Karen, could you please share me your journey dates?
Sure, I want to start my journey on 09/19 and return on 09/21.
Sure, please wait for a moment.
Sure.
Karen, there are no flights available on your preferred dates.
No problem, anyway thank you for checking.
Thank you very much for approaching us.