Hello.
Hello, how can I help you?
I am Stephanie Carter.
Nice to meet you, Carter.
I want to cancel my reservation,  as I heard that there is a threat of cyclone in next week. Can you please help me with this?
Surely, it's one of my service. Sorry, I can't find any reservation with your name. Because your name is not  matching in our database.
Ok, no problem. Thank you for your information.
Thank you for reaching us.