Hello.
Hello, how can I assist you?
I want to change my recent reservation. Can you help me out?
Can I know your name to check the reservation records to change?
William Parker.
Ok, please wait a moment.
Ok, take your time.
Ok, thank you for waiting. Sorry, there is no reservation been found on your name to change.
That's ok. Anyways, thank you.
Thank you for choosing our agency.