Hello, I am Jessica Wright.
Hello, how may I assist you today?
As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?
Sure, we are pleased to serve you.
Thank you.
Please give me a moment, I will check the database and revert back to you.
Sure, take your time.
Thanks for your time, there is no active reservation found in your name.
That's ok, thank you for checking.
Thank you for availing us.