Hi.
Hello. How can I aid you?
I would like to change an existing reservation due to my exams got post pone. Can you help me with this?
Sure, I can help you.
Thank you.
May I know your name?
I made a reservation by this name Jeffery Hernandez.
Give me a minute.
Sure.
Thanks for your time. We didn't found any reservation by this name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.