Hi.
Hello, how can I best assist you?
Owing to an emergency, my planned trip to Yosemite adventure with friends has been postponed. So I want you to change my existing reservation?
Sure, that what I am here. May I know your good name please?
Sure, I had a recent reservation with name Ronald White.
Thanks for providing you name, please wait for a moment.
Sure.
Sorry to say that there is no reservation found on name Ronald White.
Ok, no worries at all. Thanks for your assistance.
Thanks for opting us, have a great day.