Hello.
Hello. How can I assist you?
I have to cancel my flight ticket reservation that I have to travel to other place on the same date to attend an important meeting, can you help me?
Sure, can I know your name please?
Thank you and my name is Elizabeth Gonzalez.
Sorry Gonzalez, there is no reservation found on your name.
Ok, no problem with that one, thank you for your quick help.
Thank you for approaching us.