Hello.
Hello, how can I help you today?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, I am glad to help you with that.
Thank you.
May I know your name to chec reservation status?
My name is George Scott.
Sorry, no reservation found on your name to cancel your reservation.
Ok, not an issue. Thank you for providing information.
Thank you for reaching us, have a nice day.