Hello.
Hello, how may I help you today?
I want to change my existing reservation, due to my meeting has been postponed. Can you please aid me to change it?
Sure, I will help you with that.
Thank you.
Please mention your good name?
My name is Karen Rodriguez.
Please hold for a moment, while I search for your name.
Sure.
Thank you for waiting, sorry there is no reservation found on your name.
Ok, thanks for your service.
Thank you for visiting us, we hope see you again.