Hi.
Hello. How may I assist you?
Owing for an emergency, I want to cancel my reservation. Can you please help me?
Sure, I am here to assist you with your concern.
Thank you.
Can I have your name please to check your reservation status?
I am Joshua Allen.
Please wait a moment.
Sure.
Joshua Allen, no reservation has been found on your name in our database.
Not an issue. Anyway, thank you for checking.
Thank you for reaching us.