Hi, I am Mary Rodriguez.
Hello, how may I serve you today?
Owing to an emergency, my meeting with client got cancelled. So I request you to cancel my existing reservation.
Sure, I will help you with cancellation. Please wait for moment, while I check for the reservation on your name.
Sure.
Thank you for waiting, sorry there is no reservation found on your name.
Ok, not an issue. Thank you for your help.
Thank you for reaching us, we hope see you again.