Hello, I am Melissa Wilson.
Hello, how may I abet you today?
As I am fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you please help me?
Sure, we are gleeful to help you for cancellation. Please wait a moment.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issue. Thank you.
Thank you for choosing us, Have a blissful day!.