Hi. I am Emily Wright.
Hello, How can I assist you today?
I want to cancel my reservation due to my exams dates were changed. Can you help me with this?
Sure, we are gleeful to help you.
Thank you.
Please wait a while.
Sure.
Thank you for waiting.
Ok.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not an issue. Thank you for your help.
Thank you for choosing us, Have a great day!.