Hello, I am Jeffery Thompson.
Hello, how may I be of your assistance?
Due to heavy thunder-snow at Phoenix, I want to change my existing reservation.
Sure, I can help you.
Ok.
Please wait a while so that I will check the status and revert you.
Sure.
Thanks for being patient. We did not find any reservations on your name.
Thank you for your information.
Thank you for opting us.