Hello.
Hello, how may I support you today?
My name is Joshua Martinez, can you help me to cancel the flight ticket which I have done last week to visit the water world but due to the bad weather condition I can not travel. Can you help?
Sure, please wait for a while.
Ok, please take your time.
Your reservation is found, I have cancelled your reservation.
That is good, thank you for your service provided.
Thank you for opting us.