Hi.
Hello. How may I aid you?
I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. Can you help me to cancel my reservation?
Sure, may I know your name please?
I am Betty Nelson.
Please be on hold.
Sure.
Thank you for your time.
Ok.
Sorry, no reservation found in your name.
Thanks for your quick response.
Thank you for reaching us.