Hello.
Hello, how may I aid you today from my end?
I am Jennifer Wilson. Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you please help me?
Sure, I am here to help you out. Please allow me a moment.
Sure, take your own time.
Sorry Jennifer Wilson, there is no active reservation on your name.
That's ok, thank you for checking.
Thank your reaching us.