Hello.
Hello. How may I guide you today?
I have reserved a ticket to meet my friend but suddenly it got postponed. So please help me with changing my reservation.
Sure, I am happy to help you with that.
Thank you.
May I know your name please?
My name is Stephanie Carter.
I am sorry to say that there is no reservation found under your name.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
That's fine, thank you for your information.