Hello.
Hello. May I have your name please?
I am David Davis.
What can I do for you?
I want to cancel my reservation, due to my family tour trip got postponed.
Ok. Please wait a while.
Sure.
We found a reservation on your name. Can I cancel it?
Sure, you can proceed to cancel.
Your reservation has been cancelled.
Thank you for your help.
Thank you for reaching us.