Hello.
Hello, how may I help you today?
I am Michelle Edwards.
Ok.
I want to cancel my recent reservation, can you please help me in that?
Sure, I will help you with that.
Thank you.
Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
That's ok, not a problem. Thanks for your information.
Thank you for choosing us.