Hello.
Hello, how may I assist you?
Dennis Wright this side, I want to cancel my ticket due to heavy rain. Can you help me?
Sure, hold on for a moment. Let me check.
Take your time.
Sorry Wright, there are no flight tickets reserved on your name.
Ok, no issues. I will recheck it again in my mails.
Thank you for reaching us, have a good day.
Thank you for your support.
Welcome.