Hi.
Hello, how may I serve you?
Donna Clark here, can you change my existing reservation to new dates?
Sure, I will help you with the change of flight reservation.
Thank you.
Donna, just wait for a minute please. I will check with your details and get back to you.
Sure.
Ok, thanks for waiting. But I am sorry to say that there is no reservation on your name.
It's ok, thanks for checking.
Thanks for reaching to us.