Hello.
Hello, how may I serve you today?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, we are here to help you.
Thank you for accepting my request.
May I know your good name please?
Myself Jeffrey Collins.
Please wait a moment.
Ok, I will wait.
Sorry, there is no active reservation found on your name to cancel.
Ok, not an issue. Thank you for your information.
Thank you for approaching us.