Hello.
Hello. How can I help you today?
Due to sudden change in the dates of summit which was going to be held in the place where I suppose to visit, I want to do some changes in my existing reservation, can you please help me?
Sure, I can help you with that. May I know your name to proceed further?
Raymond Brown.
Please allow me a moment to check the details for you.
Ok.
Your patience is greatly appreciated. Raymond, there is no reservation found under your name.
Thank you. That's ok.
You are welcome. Thank you for contacting us.