Hello, I am Robert Martin.
Hello, how may I help you?
I have a conference in Phoenix on 04/02. So can you please book me a direct fight?
Sure, may I please know your airport codes?
MSP and PHX will be my airport codes.
When would you like to return?
I will return on 04/04.
Unfortunately, there is no flight available according to your specified dates.
Ok, not an issue. Thanks for your time.
Sorry for the inconvenience. Thanks for opting us.