Hello,.
Hello, how may I aid you today?
I am Eric Martin. I want to change my existing reservation due to postpone of my document verification in college. Can you please help me with this?
Sure, I am here to help you.
Thank you.
Please wait for a minute, I will get back to you with status of your reservation.
Sure, I will wait for your response.
Thanks for your time, no existing reservation was found on the name of Eric Martin. Thank you for choosing us.