Hello.
Hello, good morning.
Is this flight ticket booking agency?
I hope you are good today, how can I help you? Yes, you are in right place.
I feel good to reach you now. I have to cancel my reservation which I have done earlier to meet my friend but unfortunately he reached my home now. So, can you please help me with that?
Sure, I will help you.
Thanks for that.
On whose name did you booked the ticket?
It must be booked under the name of Thomas Carter.
Wait a while please.
Sure, take your time.
There is no reservation found on your name, I think so you have given a wrong name.
No, I have given right name but booking is may not be done properly while booking. Anyway, thank you for your time.
You are welcome. Thanks for utilizing our services.