Hello.
Hello, how may I oblige you today?
I would like to change my recent reservation due to some personal issues, will you help me with that?
Sure, may I know your good name?
Thank you for accepting my request, myself Justin Brown.
Ok, please wait for a minute.
Sure, I will wait.
Thanks for waiting, there is no active reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.