Hello.
Hello. How may I assist you?
I want to change my existing reservation due to some technical issues. Can you help me in doing that?
Sure, I can do that for you. Please be online for a while, let me check your reservation status in our database. May I know your name?
I am Amanda King.
Sorry to inform you that there is no reservation found by your name in our database.
Ok, not a problem. Thank you.
You are welcome and thank you for choosing us.