Hello,.
Hello, how can I help you now?
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me in cancelling my ticket?
Sure, I am here to help you. To proceed for cancellation, I need to know your name?
I am Kimberly Hernandez.
Thanks for providing your name. Please wait a moment.
Sure.
Sorry there is no reservation found on your name.
Ok, no issues. Thanks for the information.
Thanks for connecting with us. Have a great day.