Hello.
Hello. How may I assist you?
I booked a flight ticket to New York but my mistake I provided the wrong dates, now I want to change the date.
Ok.
Can you help me in changing my reservation?
I can help you with that, if you mention your name.
Sure, Kenneth Hernandez.
Thanks for sharing your name Kenneth Hernandez, unfortunately I could not find your name to help you in change in reservation.
Ok, no problem.
Thanks for choosing our service.