Hello.
Hello. How can I assist you at this moment?
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation.
Sure, I am ready to help you with that.
Ok.
Can I have your name please to check your reservation status?
Brandon Phillips here.
Ok, please wait a moment.
Ok.
Sorry Brandon Phillips, no reservation has found under your name to cancel.
That's ok, no problem. Thank you for informing.
Thank you for choosing us, have a good day.