Hello.
Hello. How can I aid you?
I want to do some modifications with my existing reservation, can you please help me?
Sure, please provide me the name to check for the status.
The name on the ticket is Raymond Moore.
Please be on hold.
Sure, I will wait for your response.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
That's ok, not an issue. Thank you for checking.
Thank you for reaching us.