Hello. I am Nicole Williams.
Hello, how may I assist you?
I have to attend a business meeting in New York city, will you please assist me in booking a flight ticket from AUS to JFK?
Sure, may I know your planned travel dates please?
My planned travel dates are 02/20 and 02/22.
Sorry, there is no flight available on your requested dates.
It's ok, thank you for checking the flight availability.
You are most welcome.