Hello.
Hello, how can I assist you?
My name is Donald Jones, I want to cancel my reservation as my trip is cancelled. Can you help me?
Sure, I am here to help you. Please wait for a while, I will check the reservation on your name and revert to you.
Sure.
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
Thank you helping me.
Thank you for choosing us.