Hello.
Hello. How may I assist you today?
My name is Stephanie Moore.
Yes Moore.
I just need your help in cancelling my reservation.
Sure, I am here to help you.
Thank you.
Please hold on for a moment to check your reservation status.
Ok.
Moore, I did not find any reservation with your name in my database.
It's ok, thank you for the information.
It's my pleasure.