Hello.
Hello, how can I help you today?
Due to some health issue, I want to change my existing reservation. Can you please help me with this?
Sure, we are perky to help you.
Thank you.
May I know your good name to proceed further?
Sure, I am Carolyn Robinson.
There is no reservation found on your name in our database.
Ok, Thank you for your help.
Thank you for choosing us.