Hello.
Hello, how may I assist you today?
There is a slight change in my recent reservation, can you please help me?
Sure, I am here to help you. May I know your good name please?
The ticket is under the name Kimberly Perez.
Sorry Perez, there is no reservation found as per your name in our database.
That's fine, no issue. Anyway thank you for checking.
Thank you for reaching us with a query.