Hi.
Hello, how can I aid you for today?
Please help me to cancel my recent reservation as my plan to meet my grand parents got postpone due to bad weather conditions.
I am here to help you about that. Can you please provide your name for checking the reservation status under your name?
I am Sarah Adams.
Please wait for sometime to check the reservation status.
Sure.
Sorry to say this Sarah Adams, there is no active reservation with your name.
Ok, not an issue. Thank you for your information.
You are welcome, thank you for reaching us. Hope you have a nice day ahead.