Hi.
Hello. How can I assist you today?
I am Robert Martin and I just want to cancel my reservation due to my appointment got cancelled. Can you help me with this?
Sure, we will help you in cancelling your reservation.
Sure.
Wait for a while.
Ok.
Thanks for waiting. Unfortunately, there is no reservation found on your name Robert Martin in our database.
Ok, no issue.
Thank you for opting us.