Hello.
Hello, how can I help you?
I am Lisa Parker. Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Sure, I will help you.
Thank you.
Please wait a while.
Sure, I will wait for your reply.
Sorry to say, there is no reservation on your name in our database.
That's fine. Thank you for your information.
Thank you for opting us. Have a nice day.