Hi.
Hello, how may I help you?
I want to cancel my ticket due to my health issues, can you help me with that?
Sure, I am here to help you. Can you please share your name?
My name is Jessica Jackson.
Please wait for a moment to check your details.
Sure, take your time.
Sorry, no reservation found on your name in my records.
Ok, no problem. Thank you for your service.
Thank you for opting us.