Hello.
Hello. How can I aid you?
I am Ashley Martinez.
Nice to meet you Ashley.
I would like to change my reservation as I am leaving to my hometown, can you please help me out?
Sure, I will help you.
Thank you.
Can you spare a minute, so that I can check your reservation status.
Sure.
Sorry, there is no reservation found under the name Ashley Martinez.
Ok no problem, thank you for your services.
Thank you for approaching us.