Hello. My name is Charles Hill.
Hello, how may I aid you?
I want to cancel my reservation as I broke up with my boy friend and not going to meet him, can you please help?
Sure, we are here to help you.
Thank you.
Please wait a minute.
Sure.
Sorry, there is no reservation found on your name.
May be I am looking at wrong place, thank you anyway.
Thank you for reaching us.