Hello.
Hello, how may I aid you today?
I would like to cancel my recent reservation, can you help me in that?
Sure, I am glad to solve your concern in cancelling the flight ticket. May I know your name to check the reservation status on your name in our database?
Sure, myself Joseph Scott.
Joseph Scott, please allow me a moment.
Sure, I will wait for your response.
Sorry Joseph Scott, I can't help you in canceling the flight ticket because I didn't find any active reservation on your name in our reservation list.
That's ok, no problem. Thank you for the information.
Thank you for reaching us.