Hi.
Hello. How may I assist you?
I am Amy Phillips.
Nice to meet you Amy.
I want to change my existing reservation as my trip got postponed. Can you help me in this?
Sure, please wait for a moment.
Ok.
Thanks for your time. But I am sorry to say that there is no flight reservation on your name to change it.
Sad to hear, anyways thank you for your information.
Thank you.