Hello.
Hello. How can I assist you at this moment?
Actually I am trying to modify the details in my previous ticket which is booked in the last week but due to some server problem I am not getting that. Can you please help me in changing?
Sure, I am happy to help with that. Can I have your good name to check your reservation status?
Thanks a lot for responding quickly. My name is William Evans.
Ok, please wait a moment.
Ok, take your own time. I will wait for your reply.
Yes Williams Evans, your reservation has found so please let me know the airport codes of your journey locations.
That's great. My preferred airport codes are AUS and BOS.
Can I have your travel dates please?
Ok, the planned travel dates are May 6 and May 8.
Ok, please let me know the timings of your journey.
No, I didn't have planned any particular timings for my journey.
Do you have any other specifications to get best flight for you?
I prefer a single connecting flight to travel.
Sorry to inform you that no flight is available to you on your travelling  dates.
It's ok, not an issue with that. Anyways thank you for your time.
Thank you for choosing us, have a good day.