Hi.
Hello. How can I assist you at this moment?
Actually, I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
Sure, I am happy to help you with that.
Thank you.
Can I have your good name please to check your reservation status?
Sure, my name is Paul Edwards.
Ok, please wait a moment.
Sure, I will wait.
Sorry to inform you that no reservation has found under your name to change.
Ok, not an issue. I will try with any other booking agency. Anyways, thank you for your service.
Thank you for choosing us, have a good day.