Hello. Angela Collins here.
Hello, how may I serve you today?
I would like to change my reservation due to some health issues, can you please help me with that?
Sure, I am happy to help you.
Thank you for accepting my request.
Please wait a minute.
Sure, I will wait for your response.
Sorry to inform you that no reservation found on your given name.
That's ok, no problem. Anyway thank you for checking out.
Thank you for choosing us.