Hello.
Hello.
Eric Lewis here.
Eric Lewis, how can I assist you at this moment?
I heard that your agency is giving best services in booking, will you provide changing reservation service also?
Yes, we do provide the changing of reservation service.
Actually, I have booked a ticket on last week with wrong details. I need your help in modifying that reservation with correct details, can you please help me with that?
Sure, I am here to help you with this issue. Can you please give me a moment to check your reservation status in our database?
Sure, you please carry on. I will be online.
Thanks for being on hold, I have checked the database with your name Eric Lewis and I couldn't find any active reservation with your name to modify it.
Oh! May be something went wrong while I was booking the ticket. I'll recheck it once and get back to you later. Thank you so much for your service anyways.
Thank you for contacting us, hope you had a best experience with us.