Hi.
Hello, how may I help you today?
I want to change my reservation due to health problem, can you help me?
Sure, I will help you with that. May I know your good name please?
I am Joseph Gonzalez.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No problem, thanks for checking.
Thank you for reaching us, have a nice day ahead.