Hello.
Hello, how may I assist you?
I have no funds at present to travel to my home town. So, I would like to change my existing reservation. Can you help me in this?
Sure, can you provide me your name to check the reservation details?
I guess I have booked the ticket in the name of Jessica Rodriguez.
Sorry Jessica Rodriguez, there is no reservation found in our data base.
That's fine, anyways, thank you for the information.
Would you like to know anything else?
No, thank you for the service.
Ok, thank you for reaching us.