Hello, Margaret Allen here.
Hello Allen, how may I assist you?
I want to cancel my recent reservation,  as I postponed my vacation because of bad weather. Can you please help me with this?
Ok Allen, please hold on for a moment.
Sure.
I found a reservation on your name. Shall I proceed to cancel?
Yes, please cancel.
Your reservation has been cancelled.
Thank you for the help.
Thank you for reaching us. Have a good day.