Hi.
Hello, may I know your name?
Myself Jack Gonzalez.
Jack, how can I help you at this moment?
I have done a mistake while booking a ticket, can you change my reservation?
Ok, wait for a moment to check your reservation status.
Ok.
Jack, I did not find any reservation with your name.
No problem, thanks for checking.
Anything else to help you.
No thanks.
Thank you for reaching us.