Hello.
Hello. How can I help you?
Can you help me to book a direct flight from CLT to PHX?
Sure. May I know your journey dates?
My travelling dates are 23 and 25 of Jan.
Can I have your name?
I am Jerry Hernandez.
Let me know your class preference.
I prefer to travel in economy class.
Do you have any other specifications?
I would like to return in the afternoon.
Please, wait a minute.
Sure.
Thank you for waiting, there were no flights available that  matches your requirements.
It's ok, not a problem, thank you.
Thank you for approaching us.