Hello.
Hello. How may I assist you today?
Due to some health issue, I want to cancel my recent reservation. Can you please help me with this?
I am sorry to hear that. I will help you. Please let me know with your name.
Sure, I am Rachel Adams.
Thank you. Please allow me a minute.
Sure.
Rachel Adams, I am really sorry to inform you that there is no booking found on your name.
Ok, Thank you for your service.
Rachel Adams, I wish you should recover soon. Thank you for reaching us. Have a good time.