Hello.
Hello, how can I assist you today?
Please help me in booking a plane ticket with my name Thomas Edwards  to Oakland,OAK.
Sure, please share your source details.
Washington, DCA is my source point.
Ok, help me with your journey dates.
I will start my journey on 11/24 to 11/26.
Ok, may I know your budget?
I can afford up to 500.
Ok, please be on hold.
Sure.
Thank you for being on hold, we found a flight with 1002 number found in Delta plane and the fare is 200.
Is it a direct flight?
No, It is a connecting flight.
I need a direct flight. Do not proceed.
Ok.
Thank you.
Thank you for choosing us.