Hello, I am Samantha Walker.
Hello, how can I give assistance to you?
Owing to an emergency I had to request for this cancel reservation.
Sure, we are glad to assist you with cancellation. Please wait for a while, to check the status of your reservation and get back to you.
Sure, I will wait for your response.
Thanks for your time, we did not find any reservation on your name.
Ok, Thank you for your service.
Thank you for choosing us.