Hi, Kevin Williams here.
Hello. How may I assist you Kevin?
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing, can you please cancel the ticket for me?
Sure, I will help you to cancel your past reservation. Let me check your details, give me a moment.
Sure, thank you for your response.
Kevin, we didn't found any reservation to cancel.
Ok, no issues, it might have cancelled by my friends, thank you for helping me.
Your are welcome. Thank you for choosing us.