Hello.
Hello, how can I aid you?
Can you please help me to change the details in the past ticket? Because the meeting which is held at Austin is changed to New York city. So, I need to change the airport codes.
Sure, may I know your name for checking?
Ok, my name is Sharon Scott.
Give me a minute.
Ok, take your time.
Sorry, there is no active reservation found under your name.
It's ok, thank you for your time.
Thank you for reaching us.