Hi.
Hello, how may I aid you?
Owing to an emergency I had to request you to cancel my reservation. Can you help me?
Sure, may I know your name to check the data base and revert to you?
My name is Jessica Allen.
We found a reservation by your name. Shall I proceed to cancel?
Yes, please cancel it.
Your request for cancellation has been processed.
Thank you for helping me.
Thank you for opting us.