Hello.
Hello. How can I help you today?
I want to cancel my reservation, help in that?
Sure, let us know your name for checking your reservation status in our database.
Donna Evans here.
Evans, please hold on for a while. I will check and get back to you.
Sure.
Sorry Evans, I have not found any reservation by your name in our database.
That's ok, might be my elder brother has cancelled.
Thank you for contacting us and have a nice day.