Hello. Kathleen Moore here.
Hello Moore. Glad to meet you.
I would like to spend some more time in my home town so I just want to cancel my recent reservation.
Sure, I will help you with that. Please wait a moment to check existing reservation status.
Ok.
Thank you for waiting. Sorry Moore, there is no reservation found under your name to cancel.
Ok, that's fine. Thank you for your services.
Most welcome. Thank you for choosing us.