Hello.
Hello. How can I assist you today?
I need to change my reservation due to my planned event got postponed. So please help me with that.
Sure, will you mention your name for checking the reservation status?
Thank you. Myself Karen Rodriguez.
Please give me a moment.
Sure, take your time.
Thanks for waiting, there is no reservation found under your name.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Welcome, have a great day.