Hi.
Hello, how can I help you today?
Can you help me in cancelling my recent reservation?
Sure, l will help you with that.
Thank you.
May I know your good name to proceed further?
I am Donna Miller.
Please give me a minute.
Ok.
Thanks for waiting, there is no active reservation found on your good name to cancel.
Its ok, thank you.
Thank you for reaching us, have a nice day.