Hello.
Hello.
Joshua Martinez here.
How may I help you?
Due to sudden health issue, I am not able to travel in a flight on those date that I want to travel. So, I would like to change my reservation. Can you please help me out with that?
Joshua Martinez, I am here to help you for this. Let me check your reservation status in our records.
Thank you, take your time.
Sorry for inconvenience, no reservation is found with your criteria.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you very much for reaching our agency.