Hello.
Hello. How may I help you?
Unfortunately my trip trip was cancelled, so please help me in cancelling my recent reservation.
Sure, could you provide me your name?
Sure, I am Dorothy Hill.
Ok, do you have any other plans?
No, I didn't planned anything. I will contact you in future after plan my trip.
Ok, thank you. Sorry Hill, no reservation found on your name.
It's ok, no problem.
Thank you for contacting us.