Hello.
Hello.
I am Thomas Phillips.
How can I assist you today?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, I will help you with that. Please give me a moment. I will check your reservation.
sure.
Thanks for waiting, there is no reservation found under your name.
It's ok, thank you.
Welcome, have a great day.