Hello.
Hello. How can I serve you?
I am Richard Lewis. I want to book a ticket from MSP to JFK to meet my grandparents.
Sure, may I know your planned dates?
My travel dates are 01/16 and return on 01/18.
Give me a minute.
Ok.
I feel gloomy to say this, there is no flight on your preferable dates.
That's ok, thank you for your information.
Thank you for opting us.