Hello.
Hello. How may I help you?
I am trying to cancel my ticket because there is an important meeting in my company, so I am unable to travel in those dates, can you help me?
Sure, I am glad to help you. May I know your name to check your ticket status?
Thank you for taking my request. My name is Daniel Williams.
Sorry Daniel, no reservation is found by your name.
It's ok, thank you for searching.
Thank you for contacting us.