Hello.
Hello. In which way I can assist you today?
As my plan to visit Dallas has cancelled due to heavy rains, can you please help me in cancelling my recent reservation?
Sure, I will help you with cancelling the reservation. May I know your good name for verification process?
Previously, I have reserved with the name of Andrew Clark.
Ok, please give me a minute to check an existing reservation status.
Please take your own time.
Thank you for waiting. Sorry Clark, there is no reservation under your name to cancel it.
Ok, may be there is a mistake during the booking process.
May be that one.
Thank you for checking the reservation.
Most welcome. Thank you for reaching us.