Hello.
Hello, how can I assist you now?
I would like to travel from CLT to EWR as a business trip. Can you do the reservation?
Sure, I am happy to help you with that. Can I have your travel dates please?
My journey dates are 03/04 and 03/06.
Ok, please let me know your preferable timings.
I am comfortable with any timings.
Do you want any connections in between your journey?
I need break in my journey with economy class.
Ok, please let me know your good name to proceed further.
My name is Robert Taylor.
Sure, take your time. Sorry Robert Taylor, no flight is available  to you on your dates.
No problem, Thanks for the information.
Thank you for choosing us, have a good day.