Hello.
Hello, how can I render you today?
My name is Richard Hernandez.
Ok.
I want to change my existing reservation, can you please help?
Sure, I will help you with that.
Thank you.
Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No worries, thank you for checking it.
Thank you for choosing us.