Hello.
Hello, how can I assist you?
I want to change my reservation because my trip has been postponed. Can you assist me?
Sure, I can help you with that. May I know your good name please?
Brian Clark.
Ok, please wait for a while.
Sure.
Brian Clark, there is no active reservation found under your name to do changes in that.
No problem, thank you for helping me.
Thank you for choosing us.