Hi.
Hello, How can I help you now?
Please help me with changing my reservation due to some changes in the plan of my trip with my colleagues. Can you help me with that?
Sure, I will help you with changing.
Thank you.
For changing, we need to know your name please?
Sure, I am Dorothy Wright.
Ok, please wait. Let me help you.
Sure.
Thanks for waiting. Sorry Dorothy Wright, there is no active reservation on your name to change it.
Ok, thanks for your help and support.
Thanks for approaching us.