Hello.
Hello.
Rachel Allen here.
How may I assist you today?
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, I will help you with that.
Thanks.
Please wait a moment to check your previous reservation.
Ok, I will wait.
We regret to inform you that there is no previous reservation found on your name in our records.
Anyway, thanks for the information.
Thank you for reaching us, hope you have a great day.