Hi,.
Hello, how may I help you today?
I want to cancel my recent reservation due postpone of my convocation. Can you help me in cancellation of my ticket?
Sure, could you please provide your name to proceed further?
I am Elizabeth Parker.
Ok, please hold a moment.
Sure.
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name.
Ok. Thank you for the help.
Thanks for connecting with us, have a great day ahead.