Hi.
Hello, how may I aid you?
Actually, I want to cancel my reservation which is done recently due to heavy floods, can you please help me in this?
Sure, I am here to help you out. Please provide me your name to check the reservation details.
Sure, my name is Helen Hall.
Sorry Hall, there is no reservation on your name in our data base.
That's ok, anyways thank you for your appreciable service.
Thank you for reaching us.