Hi,.
Hello, how can I serve you now?
I am unable to travel to airport to board my flight due to severe accident in my way to airport.
Ok.
Can you help me with the cancellation?
Sure. On whose name your reservation was done?
Please check with the name of Samantha Miller.
Please standby, I will check and get back to you.
Sure.
Thanks for your time.
Ok.
Sorry to inform you that there was no reservation found on your name.
Not a problem. Thanks for the information.
Thank you.