Hi.
Hello. How may I aid you?
I want to change my reservation due to health problem, can you help me?
Sure, I will help you with the change of flight reservation.
Thank you.
May I know your name please?
Myself Nicholas Martin.
I found your flight reservation. Can you tell me your travel dates?
My travel dates are 10/12 and 10/14.
Ok, now please let me know your airport codes?
My airport codes are from PHX to DCA.
Thanks for waiting. But I am sorry to say that presently there are no flights available.
No problem, thanks for checking.
Thank you.