Hi.
Hello, how may I assist you for today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I am glad to help you in cancellation of your reservation. Can you please provide your name to check the active reservation with your name?
Sure, my name is Deborah Martin.
Sorry to say this Martin, there are no active reservations with your name in our booking list to cancel.
That's ok, thank you.
You are welcome, thank you for reaching out here. Hope you have a nice day ahead.