Hi. I am Melissa Thomas.
Hello, how can  I render you?
I want to book a flight ticket to Chicago from New York, can you book me a direct flight?
Sure. Let me know your scheduled dates of travel.
Ok, my travelling dates are 09/19 and return on  09/21.
Can you please mention your journey airport codes?
Ok, my airport codes are NY-LGA and IL-ORD.
Do you need a lay by within your journey?
I need a connecting flight.
Ok, please wait a minute.
Ok.
We found a AA airline with flight number 1022 and price of 100 matching your details.
Please proceed with booking.
Your booking is done.
Thank you.
Thank you for reaching us.