Hello.
Hello, how may I serve you at this moment?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, I will help you. Please wait for a moment.
Thank you.
May I know your name?
My name is Stephanie Lopez.
Sorry, there is no reservation existing on your name.
Oh! May be something went wrong while booking the ticket. Thank you for providing information.
You are welcome, have a nice day.