Hi.
Hello.
This is Karen Garcia, from Oakland.
How can I support you today?
I have made a reservation for a trip to New York with my friends, for rigging and Unfortunately some of my friends are unable to travel. So, I need you to change my reservation. Can you help me in that?
Sure, I am here to help you.
Thank you.
Please give me a minute, I will check in the reservation list and revert to you.
Ok, make it in your possible time.
Thanks for your waiting. We regret to inform you that, there is no reservation found on your name to change.
That's ok, not an issue. Thanks for your kind information.
Thank you for availing us.