Hi.
Hello. How can I aid you?
Can you cancel my flight ticket reservation? As I have postponed my business trip to New York.
Sure, We are here to help you.
Ok.
May I know your name?
I am Amy Thomas.
Please wait a while.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
Not a problem. Thank you.
Thank you for reaching us.