Hello.
Hello. How can I help you now?
I want to cancel my reservation, due to some problems I am unable to travel those dates so can you please cancel my reservation?
Sure, I will help you with that. May I know your name please?
Thanks, my name is Samantha Wright.
Sorry, there is no reservation found on your name.
Oh! It's ok no problem. Thank you for your information.
Thank you for approaching us, have a nice day.