Hi, myself Paul Green.
Hello, how may I assist you now?
Owing to an emergency, I want to cancel my recent reservation. Can you please aid me with this?
Sure, we are mirthful to help you.
Thank you.
Please wait a while.
Ok.
Thank you for your time. Sorry, we do not found any reservation in your name.
That's ok, no issues. Thanks for your kind information.
Thank you for reaching us. Hope to serve you again.