Hello.
Hello. How can I help you today?
I will be cancelling my reservation as my business trip got cancelled, can you help me with it?
Can I know your name please for checking your reservation details in our website?
Myself Patrica Moore.
Please wait for a moment.
Sure, take your time.
Sorry Moore, I have not found any reservation under your name in our database.
Ok, no issues with it. Thank you for helping me.
Thank you for contacting us and have a nice day.