Hello.
Hello, what can I do for you today?
I want to change my existing reservation, due to bad weather conditions. Can you please help me to change my reservation?
Sure, can you mention your name to check further?
Thank you for the response. Previous reservation was done under the name of Katherine Hernandez.
Please wait.
Ok, sure. I will wait for your positive response.
Sorry, no reservation found on your name in our database to change it.
Ok, no problem. Anyways, thank you for the information.
Thank you for reaching us.