Hello, Rebecca Carter here.
Hello, Carter. How may I assist you for today?
Actually I would like to change my reservation from DCA to IAH. Could you please help me?
Sure, I am here to help you. Give me a moment to check the previous reservation under your name.
Ok, take your time.
Sorry I can not find any reservation under your name to change.
No issues. Thank you for the information.
Ok, thank you for choosing our service.