Hello.
Hello, how may I help you at present?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I am here to help you with cancellation.
Thank you.
In whose name, your reservation has been done earlier?
I am Kevin Mitchell.
Thanks for providing your name, please wait for a while.
Sure.
Sorry to say that, there was no active reservation found on your name to cancel it.
No problem, thank you for the information.
Thank you for availing us.