Hi.
Hello. How may I help you?
Owing an emergency want to cancel my reservation, can you help me with it please?
Sure, I will help you.
Thank you.
May I know your name to check the reservation status?
My name is Elizabeth Wilson.
Give me a minute, please.
Ok.
Thank you for waiting, I did not find any reservation on your name to cancel.
Ok, no issues. Thank you for the response.
Thank you for approaching us.