Hello. I am Thomas Martin.
Hello, may I know, how can I best serve you now?
Can you cancel my flight ticket reservation? As my football match is being postponed due to bad weather in New York.
Sure, I can help you in that cancellation.
Thank you.
Please wait for a couple of minutes.
Sure.
Sorry to notify that, there is no active reservation found on your name to cancel it.
No problem, thank you for your information.
Thanks for approaching us.