Hello, Ronald Allen here.
Hello, is there any help need from my side?
Yes, I want to cancel my trip. Can you do this?
Yes, we are here to help you. Just be online, I will check your name in our data base.
Thanks. Ok.
Allen, there is no ticket booked on your name previously, I think your ticket is not booked.
Ok. Thank you to inform me.
Is there any other help that you need from my side?
No.
Ok, thank you have a nice day Allen.