Hello.
Hello. How can I help you today?
I want to cancel my reservation as my plan to meet my friend is cancelled. Can you cancel my reservation?
Sure, can you please provide your name to check your reservation status?
My name is Justin Moore.
Wait a moment please.
Sure.
Justin Moore, there is no active reservation found under your name in our database.
Ok, thank you for the information.
Thank you for contacting us.