Hello. I am Sandra Williams.
Hello, how can I help you today?
Owing an emergency, I want to cancel my recent reservation, due to some health issue. Can you please help me out?
Sure, I am here to help you with that reservation cancel.
Thank you.
Please hold for a moment, let me check your previous reservation status.
Sure, I will wait for your information.
Thank you for waiting. There is no active reservation found with your name in our database to cancel it.
That's ok, thank you for checking.
Thank you for reaching us.