Hello.
Hello. How may I help you?
I want to change my existing reservation due to some problem at my home, can you please help me in this?
Sure, I am here to help you. Can you help me with your name?
Sure, my name is Alexander Gonzalez.
Sorry to say, no reservation found on your name.
Ok, no problem. I will try with the another travelling agency.
Thank you for choosing us, have a nice day.