Hello.
Hello. How can I help you today?
Due to change in my plans to visit Dallas, I would like to change my existing reservation. Can you help me with this?
Sure, I will help you with this, please hold on for a moment to check your status.
Sure.
May I know your name please?
My previous reservation has done with my name Ashley Wilson.
Wilson, I did not find any reservation with your name in my database.
Ok, not an issue. May be something went wrong while booking the ticket.
Thank you for reaching us.
Thank you for providing information.
You are welcome.