Hello.
Hello, how can I aid you?
Can you help me to cancel the reservation which I had done recently?
Sure, can you please let me know your name to check with the status?
Ok, please check for the name Barbara Collins.
Please wait a moment while I check with the reservation status.
Ok, please take your own time.
Thank you for waiting. Sorry, there is no active reservation found under your name to cancel.
Ok, that is not a problem. Thank you for assisting me.
Thank you for reaching us.