Hello.
Hello. How may I help you?
Unfortunately, I want to cancel my reservation which is done recently due to some health issues, can you please help me in this intent?
Sure, may I know your name?
Sure, my name is Kevin Williams.
Please give me a moment to check your ticket status.
Ok, take your time.
Sorry Williams, no reservation is available by your name.
That's fine. Thank you for your service.
Thank you for contacting us.