Hello.
Hello. How may I help you at this minute?
Can you help me to change the reservation which I had done a week ago?
Sure, I am here to help you with that.
Thank you for the positive response.
May I know your good name?
My name is Jessica Hernandez.
Ok, wait for a minute.
Ok, please take your own time.
Sorry to say that, there is no reservation found on your name in our database.
That is ok, thank you for assisting me.
Thank you for reaching us.