Hello.
Hello. How may I help you?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
May I know your name?
Thank you for your response, my name is Patrick Perez.
Ok, please wait a moment.
Ok.
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
Oh! It's ok, no problem. Thank you for your information.
Welcome Patrick Perez.