Hi. I am Shirley Turner.
Hello, how may I assist you today?
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?
Sure, we are here to help you. Please wait for a while.
Ok.
Sorry to say that, there was no reservation found with your name.
No issue. Thank you.
Thank you for opting us.