Hello.
Hello, how can I guide you for today?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
I will help you with that.
Thank you for accepting my request.
May I know your name?
Myself Melissa Mitchell.
Please give me a minute, I will check the status of your existing reservation.
Ok, I will wait for your response.
I found your existing reservation and cancelled it successfully.
Thank you for helping me.
Thank you for contacting us, have a nice day.