Hello.
Hello, how can I help you today?
Due to sudden demise of my grand father, I want to cancel my recent reservation. Will you help me in cancelling it?
Sure, may I know your good name?
My name is Carolyn Mitchell.
Please wait for a moment.
Sure.
Sorry to say that, no reservation was found with your good name.
Ok, no issues. Thank you.
Thank you for reaching us.