Hello.
Hello, how may I help you at this moment?
I am Frank Carter. I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Can you please help me?
Sure, I will help you. Please wait for a moment.
Ok, I will wait for your response.
Sorry, there is no reservation existing on your name.
No problem. Thank you for your information.
You are welcome, thank you for reaching us. Have a nice day.