Hello.
Hello. How may I help you at this moment?
I am Deborah Jones. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I am glad to help you with that.
Thank you for your response.
Please wait for a minute.
Ok.
We are regret to inform you that, there is no reservation found on your name in our records.
Oh! It's ok no problem. Thank you for your information.
Thank you for approaching us. Have a nice day.