Hello.
Hello, how may I aid you today?
I want to change my existing reservation due to sudden postpone of my football match, can you help me with that?
Sure, I am here to help you.
Thank you.
May I know your good name for further checking?
I am Catherine Martin.
Please wait for a moment.
Sure.
Sorry to inform you that, there is no reservation found as per your name in our database.
Ok, no issues. Thank you.
Thank you for reaching us.