Hello.
Hello.
I am Christine Miller.
How can I guide you now?
I want to change my existing reservation, due to heavy rainfall in New York, can you help me?
Christine Miller, please allow me to check with availability of your previous booking.
Sure, take your time.
Sorry to inform you, there is no active reservation found under your name.
That's ok, thank you for your help.
Sorry for the inconvenience. Have a great day.