Hello.
Hello, how can I help you today?
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
Sure, I will help you with that.
Thank you.
May I know your good name to proceed further?
Cynthia Campbell here.
Please give me a minute.
Sure.
Thanks for being patient, there is no active reservation found on your name to change.
That's ok, thank you for checking.
Thank you for availing us.