Hello.
Hello. May I know your good name please?
I am George Hernandez.
George, how can I assist you?
I just want to cancel my recent reservation because my business trip postponed, can you help me for that?
Sure, I will help you with that. Please wait for a moment.
Ok fine.
Sorry George, there is no reservation found on your name.
It's ok, no issues.
Thank you contacting us, have a great day.