Hello.
Hello, how may I help you today?
Owning to an emergency, I want to cancel my recent reservation.Can you please help me out?
Sure, please for a moment I will check your details and get back to you.
Sure, please check the reservation on the name of Joseph Collins.
Sure. Sorry to say, I did not found any details regarding your reservation.
Ok, no problem.
Thanks for contacting us. Have a nice day.