Hello.
Hello, how can I assist you for the day?
I am Ruth Scott. I want to cancel my recent reservation, can you please help me with this?
Sure, I am glad to help you with that cancellation.
Thank you.
Please hold for a moment, let me check the previous reservation status.
Sure, take your time.
sorry to tell you, there is no reservation found with your name in our database.
Ok, no problem.
Thank you for contacting us, have a great day.