Hello.
Hello, how may I help you?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Ok, may I know your name to check with your previous booking?
My reservation was done under the name Ryan Carter.
Please be on hold for a while.
Sure, take your time.
Ryan Carter, there is no active reservation found under your name in the list.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us. Sorry for the inconvenience. Have a nice day.