Hello.
Hello, how can I give assistance to you?
Can you help me in changing my recent reservation?
Sure, I am glad to help you to change it. Can I have your good name please?
Thank you for accepting my request. I am Melissa Lopez.
Ok, please wait for a moment.
Sure.
Sorry to say that, there was no reservation found on your name to change it.
Its ok, thank you.
Thank you for opting our service.