Hi. I am Kathleen Anderson.
Hello, how may I aid you today?
Can you help me in cancelling my reservation, owing an emergency?
Sure, I will help you with that.
Ok.
Please wait for a minute.
Sure.
Thank you for waiting, we found a reservation on your name. Shall I cancel it?
You can cancel it.
Your reservation has been cancelled.
Thank you for helping.
Thank you for connecting with us.