In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hi. 
 agent: Hello. How can I support you? 
 customer: I want to book a ticket from New York to Denver. 
 agent: Sure, to book a ticket may I know when you are planning to travel? 
 customer: Travelling dates are Mar, 29 and Mar, 31. 
 agent: Can you please share me your airport codes? 
 customer: LGA and DEN. 
 agent: Do you have any other requirements? 
 customer: I would like to prefer business class. 
 agent: Please provide your name. 
 customer: My name is Donna Gonzalez. 
 agent: We are sorry to inform you that there is no flight available on your route according to your given details. 
 customer: Thank you. 
 agent: Thank you.
no_flight