Hi.
Hello.
Ronald Mitchell here.
Nice to meet you Ronald. How can I assist you today?
I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me?
Sure, I will help you with changing the reservation as per your request.
Thank you.
Please give me a moment, I will inform you the details.
Ok.
Thank you for your patience.
My pleasure.
Sorry Ronald, there is no reservation has found under your name to change it.
Ok, not an issue. Thank you for your time.
You are welcome, have a good day. Thank you for choosing us.