Hello, I am Lisa Wright.
Hello, how may I abet you today?
Due to bad weather, I want to cancel my reservation. Can you help me?
Sure, we are gleeful to help you for cancellation. Please wait a moment.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No problem, Thank you.
Thank you for reaching us, Have a blissful day!.