Hello.
Hello. How can I assist you?
The event which I am planning to attend has been postponed. Can you please change my reservation?
Sure, can I have your good name please?
Please check with the name Gary Jones.
Please be on hold.
Sure, take your time.
There is no reservation found under your name in our records, Gary.
Oh! I guess I didn't book the ticket properly. Anyways, thank you for the information.
Thank you for choosing us.