Hello.
Hello, how may I serve you at  this moment?
I am Elizabeth Robinson. Will you please help me in changing my reservation as the food festival which I have planned to attend got postponed?
Sure, we are here to help you.
Thank you.
Please wait for few minutes.
Ok.
Sorry we couldn't find any reservation against your name in our database.
It's ok, thank you for your kind information.
Thank you for connecting with us.