Hello.
 Hello, How exactly I can serve you the best today?
Due to some emergency I need to cancel my recent reservation.
Ok. May I know your good name?
I am Stephanie Harris.
Give me a minute, I will check the previous list and let you know the details of it.
Sure.
Thank you for your time. No reservation found on your name.
No problem, thank you for the information.
Thank you for reaching us, have a nice day.