Hi.
Hello. How may I serve you at this moment?
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
Sure, may I know your good name please?
Sure, my name is Kathleen Wright.
Ok, please wait foe few minutes.
Sure.
There is no existing reservation found on your name in our records.
Ok, no problem. Anyways, thank you for your service.
Thank you for reaching us.