Hi,.
Hello,.
I am Lisa Perez.
Lisa, How can I support you today.
As my manager didn't approved my leave, I want to change my reservation. Can you help me with that?
Sure, I can help you in that.
Thank you.
Please wait, let me check your reservation status.
Sure, take your time.
Thanks for waiting.
Ok.
Sorry Lisa, there is no active reservation found on your name to change it.
Ok, no issues. Thanks for your quick response.
Thanks for approaching us.