Hello.
Hello. How can I assist you at this moment?
I am Melissa Green from New York. I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me?
Ok Melissa, I am happy to help you with that.
Thank you for your positive response.
Please wait a moment to check your reservation status.
Ok.
Sorry Melissa Green, no reservation has found under your name to change it.
Ok, I think my previous reservation has not been booked properly at that time. Thank you for your information.
Thank you for choosing us, have a good day.