Hello. I am Shirley Nelson.
Hello, how may I help you today?
As I have planned to watch a movie in fox theatre,but due to the emergency,I would like to cancel my reservation. Can you help me in cancelling my reservation?
Sure, I will help you. Please, give me a minute.
Sure, I will be waiting for your response.
Thanks for your time. We did not found any reservation on your name.
No problem, thank you for your service.
Thanks for opting us.