Hello.
Hello, how can I aid you today?
Due to a sudden meeting at office with my client on my boarding day, I want to cancel my recent reservation.
Ok, may I know your name please?
Sure, my name is Jack Harris.
Ok, please wait for a moment.
Sure.
Sorry, there was no reservation found with your name to cancel.
That's Ok, thanks for your response.
Thank you for opting us.