instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hi. 
 agent: Hello. How may I aid you for the day? 
 customer: Owing to an emergency I want cancel my reservation, can you help me? 
 agent: May I know your name please? 
 customer: Myself Linda Rodriguez. 
 agent: Ok, please wait a moment. Thank you for being waiting. There is no reservation found on your name. 
 customer: No problem, thanks for checking. 
 agent: Thank you for reaching us.
answer:
no_reservation


question:
customer: Hello. 
 agent: Hello. How can I guide you? 
 customer: My name is Dennis Davis. I want to travel from DFW to PHL, could you help me in booking the ticket? 
 agent: Yes, please provide the departure and arrival dates? 
 customer: It's from 09/21 to 09/23. 
 agent: I found a flight 1027 of Hawaiian airlines. Shall I book the ticket? 
 customer: Please book the ticket. 
 agent: Ok, your ticket is booked. 
 customer: Thank you for your time. 
 agent: Thank you, have a safe flight.
answer:
book


question:
customer: Hi, I am Brian Taylor. 
 agent: Hello. How may I assist you? 
 customer: I need to book a flight ticket from PHX to LGA to enjoy Navajo adventure. Can you make a reservation with fare 5000? 
 agent: Sure, may I know your travel dates? 
 customer: Sure, my departure and arrival dates are Dec 29 and Dec 31. 
 agent: At what price range are you looking for? 
 customer: Already shared. 
 agent: We found a economy flight on your details with airline Frontier, flight number: 1016. Shall I book this ticket? 
 customer: Go ahead. 
 agent: Your ticket has been reserved. 
 customer: Thank you for your support. 
 agent: Thank you.
answer:
no_flight