Hello.
Hello, how may I aid you?
Me and my friends planned for a round trip but unfortunately trip has been cancelled. Can you please cancel my reservation?
Sure, may I know your good name?
Cynthia Rodriguez is my name.
Please wait for a minute, I will revert you with current status.
Sure.
Unfortunately there is no reservation found with your name.
Ok, no issues.
Thank you for availing us.