Hello.
Hello.
I am Dennis Perez.
How can I help you?
Owing to an emergency, I need to  cancel my recent reservation. Can you please help me in that?
Sure, let me check your reservation details in our database.
Ok, take your time.
Sorry, I did not find any reservation by your name in our database.
It's ok, not an issue. Thank you for your response.
Thank you for reaching us.