Hi.
Hello, how can I help you now?
Actually, I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
Sure, I am gleeful to help you. On whose name, you have made the reservation earlier?
Thank you. Sure, my name is Kimberly Anderson.
Thanks for your name, please wait.
Sure, I will wait.
Thank you for waiting, no reservation was found on your name to change.
Ok, not an issue. Anyways, thank you for your service.
Thank you for choosing us.