Hello, I am Frank Allen.
Hello, how may I help you?
Due to some emergency, I would like to cancel my recent reservation.
May I know the respected name on which ticket has been booked?
Ticket was booked on the name Frank Allen.
Please give me a while, I will check your reservation status.
Ok.
Sorry, there is no ticket found on your name.
That's ok, thank you.
Welcome, thank you for reaching us.