Hello, I am Thomas Taylor.
Hello, how can I be your helping hand?
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
Sure, I am here to help you.
OK.
Please wait fora while, I will check your reservation.
OK.
Thank you for being patience, there is a reservation found on your name. Shall I cancel it?
Yes, please.
Your reservation has been cancelled.