Hello.
Hello, how can I help you today?
Can you help me in changing my recent reservation with the name Rebecca Thompson?
Sure, please wait for a moment.
Ok.
Thank you for waiting, there is a reservation found with the given name. Please share your trip dates?
My trip dates are Jan 12 to Jan 14.
Do you need a connecting flight?
I prefer to travel in connecting flight.
Which airports do you want to fly and land on?
My preferred airport codes are IAD to LAX.
Do you have any other specifications?
No.
Can I know your good name?
I have already mentioned above.
Thank you for your details, we found a direct flight 1018 in American airline. Shall I proceed?
You can proceed.
Your ticket has been confirmed with a class economy.
Thank you for your service.
Thank you for opting us.