Hello.
Hello. How may I assist you today?
I am Eric Williams. I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Sure, please wait for a minute to check the reservation details in our database.
Sure.
Sorry to tell you that, there is no active reservation found with your name in our database to cancel it.
Ok no problem, thank you for your services.
You are welcome Eric Williams.