Hello.
Hello.
William Clark here.
How can I help you Clark?
Due to the health issue of my grand mother, I want to cancel my recent reservation.
Sorry to hear that. Please wait a minute, meanwhile I will check for the active reservations.
Ok.
Clark, there are no active reservations found with your details.
That's not a big deal.
I will pray for your grand mother to get well soon.
Thank you for your kind heart.
You are welcome.