Hello.
Hello, how can I support you?
Can you please help me in cancelling my recent reservation? As my visiting place is completely destroyed by floods.
I am sorry for the incident that has been occurred at your destination. Sure, we are here to help you.
Thanks for that.
Can you share me your good name please, to check the reservation status?
Sure, my name is Kevin Lee.
Please wait for a while, I will check the reservation status and get back to you.
Sure, take your own time.
Thanks for your time, there is no active reservation found in your name.
Oh! May be my friend has already cancelled it. Thank you anyways.
Thank you for reaching us, have a good day.