Hi.
Hello. How can I aid you?
I would like to cancel my recent reservation because I received a emergency call from my hospital. Can you help me in this?
Sure, I will help you.
Thank you.
May I know your name?
I am Ruth Thompson.
Ok, Please wait for a while.
Sure.
Thanks for waiting.
Ok.
There is no active reservation on your name.
Ok, thanks for sharing the information.
Thank you.