Hello,. I am Rachel Miller.
Hello, how may I oblige you today?
Owing to an emergency, my badminton tournament rescheduled to future dates,. So I had a request to you to cancel my recent reservation.
Sure, we are blissful to help you. Please hold a moment, let me check your reservation with us and let you know.
Sure.
Thanks for your valuable time, sorry, unfortunately no reservation found with provided name in our database.
 Ok, no worries at all. Thank you for your valuable information.
Thank you for opting us, have a great day ahead.