Hello.
Hello, how may I aid you today?
My exams was postponed so I want to change my reservation, can you please help me to change my reservation?
Sure, we are here to help you. Can you please share your name to proceed further?
Myself Mary Miller.
Ok, please hold a moment, let me check your reservation and let you know.
Ok.
Thanks for your valuable time, unfortunately no reservation found with provided name.
Ok, no problem. Thank you.
Thank you for availing us.