Hello.
Hello. How can I help you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I'll help you in cancellation. Please let me know your name to check the reservation status.
My reservation was done under the name Ashley Taylor.
Ok, wait a moment.
Sure, take your time.
Thank you for waiting, unfortunately there is no reservation found by this name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for availing us.