Hello.
Hello. How may I assist you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me?
Sure, I will help you.
Thank you.
Please help me with your name.
Yes, I am Ruth Allen.
Please allow me a minute.
Sure, take your own time.
Ruth Allen, I am really sorry to inform you that there is no booking found on your name to cancel.
Ok, not a problem. Thank you for your information.
Thank you for reaching us. Have a great time.