In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello. 
 agent: Hello,. How can I oblige you today? 
 customer: I want to book a flight ticket from New York NY-JFK to Atlanta GA-ATL to play a friend match with my friends, help me in booking my flight ticket. 
 agent: Sure, we are mirthful to aid you. 
 customer: Thank you. 
 agent: Do you want any connecting flight or direct flight? 
 customer: I prefer a connecting flight usually. 
 agent: Let me know your dates of travel. 
 customer: 05/01 is my starting date, my return date will be 05/03. 
 agent: On what name, do I need to reserve the ticket? 
 customer: I want to make a reservation on Thomas Taylor name. 
 agent: Thanks for your details, we found a plane 1007 of Spirit airline with a connecting flight and fare is 100. 
 customer: Please proceed. 
 agent: Your ticket has been reserved. 
 customer: Thank you. 
 agent: Thank you for availing us.
book