Hello.
Hello, how can I assist you today?
I am trying to cancel the past ticket which is booked in the last week but I am not getting the confirmation at the end, can you please assist me to cancel the ticket?
Sure, I can assist you with that cancellation.
Thank you for accepting my request.
Please hold for a moment, let me check your previous reservation status.
Please check the ticket status with the name Betty Lewis.
Sorry to say that, there is no reservation found with your name in our database to cancel it.
It's ok, thank you for searching the ticket status.
Thank you for reaching us, have a great day.