Hi.
Hello, how can I render you today?
I am Mary Brown.
Ok.
Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you help me in my cancellation?
Sure, I will help you with that. Please wait a while.
Sure, take your time.
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
Yes, please cancel it.
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
Thank you for your kind response.
Thank you for approaching us. Have a great day!.