Hello.
Hello, how may I aid you today?
Please change my existing reservation due to some health issues?
Sure, may I know your name for the changing process?
Sure, I am Joshua Miller.
Wait a while, kindly.
Sure.
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.