Hi.
Hello. How may I assist you?
I want to cancel my recent reservation. Can you help me for this one?
Sure, I am here to help you. May I know your name please to check your reservation status?
Sure. Cynthia Lee here.
Please hold on a moment.
Sure.
Cynthia Lee, no reservation has been found on your name in our records.
No issues, thank you for reaching us.
Thank you for choosing us.