Hello.
Hello, may I know your good name?
My name is Nicole Rodriguez.
How may I assist you for the day?
My exam has been postponed due to some government issues. Can you please cancel my recent reservation?
Sure, I am here to help you. Please hold on.
Sure.
Thank you for waiting, There is no reservation found on your name.
Ok, no problem. Thanks for your information.
Thank you for availing with us.