Hello.
Hello. How may I assist you today?
Due to busy schedule, I will not able to travel. Can you please help me in cancelling my reservation?
Sure, I'll help you in cancellation.
Thank you.
Could you please let me know your name to check the reservation status?
Sure, my name is Rebecca Allen.
Ok, please wait a moment.
Ok.
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No worries, thank you for the information.
Thank you for opting us.