Hello.
Hello, how can I help you?
I want to change my reservation, can you help me with that?
Sure, I am here to help you for this. May I know your name please?
Sure, Cynthia Jackson here.
Please wait for a while, let me check your reservation status in our database.
Sure.
Sorry to intimate that, no reservation is found with your criteria.
No problem, thank you for the information.
Thank you very much for approaching our agency.