Hello.
Hello, how can I help you today?
I am Benjamin Edwards, want to alter my recent reservation. Please help me out with that.
Sure Edwards, I can help you in changing your reservation, let me check for your reservation status in our database.
Sure.
Sorry Edwards, I have not found any reservation under your name.
It's ok, not an issue. Anyway, thank you for your help.
Thank you for choosing us, have a nice day.