Hi.
Hello.
Donna Thompson here.
How can I assist you at this moment?
I want to cancel my recent reservation due to sudden change in my trip, can you help me?
Sure, I will help you with this. Please be on hold for a moment.
Ok, take your time.
Donna Thompson, I have found your reservation. Would you like me to cancel it?
Yes, please cancel it.
I have successfully cancelled your reservation.
Thank you for helping me.
Thank you for utilising our service.