Hello.
Hello, how may I aid you for today?
I am Joseph Davis. I need to change my reservation due to my planned event got postponed. So please help me with that.
I am here to help you in changing your flight ticket reservation.
Thank you.
Sorry to say this Davis, there are no active reservations under your name.
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
You are welcome, thank you for reaching out here. Hope you have a good day ahead.