Hello.
Hello, how can I help you today?
Due to heavy rain, I want to cancel my reservation. Can you help me?
Sure, I will help you. Can I have your name please?
Rebecca Phillips here.
Ok, we found a reservation on your name. Would you like me to cancel?
Yes, I need to cancel the ticket.
Ok, your reservation has has been cancelled.
Thanks for the help.
Thank you for reaching us.