Hi.
Hello, how may I help you?
My niece's wedding was postponed to other dates suddenly, so I would like to cancel my ticket.
Ok.
Can you help me in this?
Sure, we are here to help you.
Thank you.
Give me a minute, I will check the previous list and let you know the details of it.
Ok.
May I know your good name for further process?
I reserved my seat with my name Carolyn Campbell.
Thank you for providing your good name.
Ok.
No reservation was found on your name.
Ok, thanks for the quick response.
Thank you for reaching us, have a great day.