Hi.
Hello. How can I help you today?
I have to change my flight ticket booking that the event got postponed to another dates, can you please help me?
Sure, I am here to help you with that, may I know your good name to proceed further?
Thank you for considering my request and my name is Anna Roberts.
Please wait for a while.
Sure.
Sorry to inform you that there is no active reservation on your given name.
Ok, I think it is not booked while I was booking. Thank you for providing the information about my flight ticket.
Thank you for opting us.