Hello.
Hello, how may I help you today?
I would like to cancel my recent reservation, will you help me with that?
Sure, I am here to help you with this.
Thank you for accepting my request.
May I know your name please?
Myself Gary Tomas.
Please wait for a moment.
There is a small correction in my name Gary Thomas.
Sorry Thomas, there is no reservation found as per your name to cancel it.
Ok, not an issue. Thank you for your information.
You are welcome.