Hello.
Hello, How can I be of your helping hand?
I want to change my existing reservation. Could you help me with that?
Sure, I can help you in that.
Thank you.
Can I know your name, to check your reservation status?
Ashley Collins here.
Ok, please be on hold.
Ok.
Sorry Ashley Collins, there is no active reservation on your name to change it.
That's ok, no problem. Thank you.
Thanks for choosing us.