Hello, I am Patrick Smith.
Hello, how may I aid you today?
Will you be my helping hand in changing my reservation as the seminar which I have planned to give got postponed?
Sure, please wait a while.
Ok.
We found a reservation matching your name. May I know your updated dates of journey?
Ok, I want to fly on 09/14 and return on 09/16.
Let me know your journey airport codes.
I need a direct flight. My airport codes are JFK to AUS.
Ok, please wait a minute.
Sure.
We didn't found flights matching your requirements.
It's ok, thank you for your information.
Thank you for choosing us.