Hello.
Hello. How can I aid you today?
I want to change my reservation, because my trip was postpone due to some problems, can you please change my reservation?
Sure, I can help you with that.
Thanks.
May I know your name for checking your previous status?
Myself Daniel Robinson.
Ok, please wait a moment.
Sure.
There is no previous reservation found on your name.
It's ok. Thank you for your information.
Thank you for reaching us, have a nice day.