Hi.
Hello, d you need any help from us?
Due to heavy rainfall I want to postponed my holiday trip to Los Angeles. So can you cancel my flight ticket?
Sure, could I have your name please?
I am Stephen Turner.
Ok, please allow me a moment.
Sure.
Sorry, there is no reservation with your name in our portal to cancel further.
Not a problem. Thank you.
You are welcome, have a great day.