Hi.
Hello. How may I assist you today?
I need to change my reservation due to urgent meeting, can you help me?
Sure, I will help you. Please help me with your name.
I am Ronald Garcia.
Please allow me a minute.
Sure.
Ronald Garcia, I am really sorry to inform you that there is no booking found on your name.
That's ok. Thank you.
Thank you for reaching us. Have a great time.