Hi.
Hello, how can I help you?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, I will help you.
Thank you.
May I know your name please?
Sure, my name is Rebecca Wright.
Sorry to say, there is no reservation on your name in our database.
Ok, not an issue. Thank you for your service.
Thank you for opting us.