Hi,.
Hello.
I am Thomas Taylor.
How may I assist you?
Please, cancel my recent reservation due to sudden demise of my grandfather.
Sure, I am here to help you.
Thank you.
Please, wait a while.
Sure.
Thanks for waiting.
Ok.
I did not find any reservation on your name to proceed for cancellation.
Ok, not a problem. Thank you.
Thank you for reaching us.