Hello.
Hello, how can I aid you today?
I need to cancel my reservation due to some issues, can you help me out?
Sure, I am here to help you with that.
Thank you.
may I know your name?
Myself Carol Lopez.
Sorry, no reservation found on your name to cancel your reservation.
That's ok, not an issue. Thank you for your help.
Thank you for reaching us, have a nice day.