Hi.
Hello, how can I help you?
Owing to an emergency, I want to cancel my reservation. Can you please help me with that?
Sure, may I know your name?
Joseph Davis here.
Please wait a minute.
Sure.
Thank you for your valuable time, we found reservation on your name and cancelled successfully, amount will refund to your registered bank account within 3 working days.
Thank you.
Thank you for opting us.