Hello.
Hello. How may I assist you?
I am Donald Thompson here. I want to change my existing reservation, as my exams got postponed to next month. Can you please help me in changing my existing reservation?
Sure, I am here to help you.
Thank you.
Please wait a moment, I will check the status of your reservation.
Ok, sure. Take your own time.
Donald Thompson, no reservation has been found on your name in our database.
Ok, not a problem. Thanks for the information.
Thank you for approaching us.