Hello.
Hello.
Myself Mark Hall.
How may I assist you today?
Due to some seminars, I am going to change my existing reservation. Could you please help me for changing the reservation?
Sure, I am here to help you.
Ok, I will wait for your response.
Hall, sorry to say you that, there is no existing reservation found on your name in our database.
No problem, thank you very much for your help.
Thank you for approaching us.