Hello, my name is Michelle Taylor.
Hello, how can I help you?
I want to book a flight ticket from NC - CLT to CA - OAK for celebrating Flower festival in Oakland.
That's nice, may I know your journey dates please?
My departure day is 06/27, return day is 06/29.
Do you any other specifications?
I need a connecting flight.
Sorry, there are no flights available with 1 connection.
No problem, thank you for your service.
Thank you for choosing us.