Hello.
Hello, how can I help you today?
Owing to an emergency, I just want to cancel my recent reservation. Can I help me with cancellation?
Sure, l will help you with that.
Thank you.
May I know your name? Please give me a minute.
Joshua Anderson here. Sure.
Thanks for waiting, there is no active reservation found on your name to cancel.
Thank you.
Thank you for opting us.