Hello.
Hello. How may I be of your assistance?
I am Jacob Mitchell. Due to an emergency, I need to cancel my reservation. Can you please help me with it?
sure, I'll help you in cancellation. Please wait a moment I will check the reservation status.
Ok.
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
Ok, not an issue. Thank you.
Thank you for opting us.