Hello, My name is Melissa Smith.
Hello, how may I assist you?
I need to travel  PA-PHL to attend my grand father burial services. Can you help me in booking a flight ticket?
Could you please provide me your origin code?
Sure, I intent to board from DC-IAD.
Please provide me your journey dates?
Sure, My departure is on 11/19 and intent to return on 11/21.
One moment, I will check and revert to you.
Ok.
We are happy to inform you that there is a flight found for your matching preferences. Price limit is 500 and having a direct flight. Shall I proceed for the booking?
Do not proceed with booking, I need a single connection in between the journey.
Sorry for the inconvenience.
Thank you for your information.
Thank you for choosing us.