Hello.
Hello.
I am Kenneth Williams.
How may I aid you?
I want to change my existing reservation, can you please help me with this?
Sure, I am glad to help you with that.
Thank you.
Please give me a moment to check your reservation status.
Sure, take your time.
Sorry Williams, we couldn't find any reservation on your name in our records.
Ok, not an issue. Thank you for your information.
Thank you for approaching us.