Hello.
Hello, how can I help you?
I would like to book a ticket from MSP to JFK, can you please help me out?
I am glad to help you. Sure, can you please let me know your trip dates?
I am travelling on these dates July 19th and 21st.
Do you have any connection limit preference?
I need single connected flight.
Do you have any other specifications?
I don't have any other preferences.
Could you help me with your name please?
Rachel Young here.
I found a connecting flight with Southwest Airlines and the airfare is 100. Are you comfortable with flight 1013?
Ok, you can proceed.
Your ticket is booked successfully.