Hello.
Hello, how may I assist you today?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Sure, may I know your name please?
I am Kathleen Taylor.
Please wait for a moment.
Sure.
Sorry Taylor, there is no reservation found as per your name in our database.
That's ok, thank you for checking.
Thank you for reaching us with a query.