Hi.
Hello. How may I assist you today?
I want to change my reservation as my get together program got postponed. Can you help me?
Sure, I am here to help you.
Thank you.
May I know on whose name the ticket has been reserved formerly?
I am Debra Turner.
Sorry Debra Turner, there are no flights reserved on your given name formerly.
That's Ok, thanks for your response.
Welcome, thank you for choosing us. Have a great day.