Hello.
Hello. How may I assist you today?
I would like to change my existing reservation, please help me out.
Sure, I am here to help you. Hold on for a moment. Let me check.
My name is Debra Harris.
Ok. Sorry Debra, there are no flights reserved on your given name.
Ok, no problem. Thank you for your information.
Welcome, thank you for choosing us. Have a great day.