Hi.
Hello, how may I assist you today?
I need to change my reservation due to urgent meeting, can you help me?
Sure, I am here to help you.
Ok.
May I know your good name for checking previous reservation in our database.
I am Patricia Miller.
Please wait for a moment.
Sure.
Sorry to inform you that, there is no reservation found as per your name in our database.
That's ok. Thank you for your help.
Thank you for reaching us with a query.