Hello,.
Hello. How may I render you today?
Prepone plan came into a picture owing to an announcement of birth of baby boy. So I need to cancel my recent reservation?
Sure, I'll try to help you in cancellation.
Thank you.
Please let me know your name to check the reservation status.
My name is Sharon Smith from Boston.
Ok, please wait a moment.
Sure,.
Thank you for waiting, we did not found any reservation on this name.
Ok, not a problem at all. Thanks for your information.
Thank you for choosing us.