Hello, myself William Lee.
Hello, how can I help you?
I want to cancel my recent reservation, can you please help me out?
Sure, I am here to help you. Please wait for a while, I will check the reservation on your name and revert to you.
Ok, take your time.
Thank you for being patient, There was no reservation found on your good name.
It's ok, thank you for the information.
Thank you for opting us.