Hello.
Hello, how may I be your helping hand today?
I need to cancel my recent reservation, as my NBA playoff final's got cancelled due to bad weather. Can you cancel my ticket with name Deborah Campbell?
Sure, we are here to help you.
Ok.
Please wait a minute, let me check your reservation status in our database.
Ok.
Thanks for waiting, we could not find any reservation on your name in our database.
 Thank you for providing information.
Thank you for opting our agency, hope we serve you next time.