Hello.
Hello. How can I help you for today?
Due to some health issues, I am unable to travel the trip which I have planned, can you please cancel my recent booking?
Yes, I can do that for you.
Thank you.
Could you tell me your name for checking your previous reservation?
Yes, my name is Barbara Evans.
Hold on for a second.
Sure.
Your recent reservation has been cancelled successfully.
Thank you so much for your immediate response in my ticket cancellation.
Thank you for reaching our agency.