Hello.
Hello, how may I help you?
Due to heavy rains in our area I am unable to have a move from here.So, I would like to change my reservation which I have done last week.
Sure. Could you please let me know your name?
Yes, I am Dorothy Allen.
Allen, there is no reservation found with your details.
Oh! ok, it might not have confirmed.Thank you for the information.
Thank you for reaching us. Have a good day.