Hi.
Hello. How may I assist you?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, I will help you with your concern.
Thank you.
May I know your name please?
Jacob Hernandez here.
Please hold on a moment.
Sure.
Jacob Hernandez, no reservation has been found on your name in our database.
Ok, no problem. Thanks for your information.
Thank you for reaching us.