Hi.
Hello, how may I oblige you today?
I need to change my reservation due to some personal issues. Can you help me with changing my reservation?
Sure, may I know your name to check the reservation status?
Shirley Robinson is my name.
Ok, please wait for a while.
Sure, I will wait.
Sorry, there is no reservation found ion your name.
Ok, no issues. Thanks for approaching us.
Thank you for reaching us.