Hello.
 Hello, how can I best oblige you now?
I am Patrick Lopez. Will you please assist me in cancelling reservation as the invitation which I got to attend for music festival got postponed?
Sure, we are here to help you.
Thank you.
Give me a minute, I will check the previous list and let you know the details of it.
Sure.
Thank you for your time, no reservation found on your name.
No problem.
Thank you for reaching us, have a good day.