Hi, I am Dorothy Rodriguez.
Hello, how may I help you today?
I just want to cancel my recent reservation due to health issues. Can you help me?
Sure, I am here to help you for that. Can you hold on a moment I will get back to you.
Sure.
Thanks for holding on, we are sorry to say you that we have not found any reservation on your given name.
Ok, thanks for your information.
Ok, thanks for choosing us.