Hello.
Hello, how may I assist you today?
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you please help me with this?
Sure, we are here to help you to change it. Kindly mention your name.
Sure, I am Michelle Carter.
Thanks for providing your name, please be on hold.
Sure, I will wait.
Thanks for being hold, we found a reservation on name to change it. Can you please share your travelling dates?
I will depart on 11/28 and return on 11/30.
Ok, may I know your journey airport codes?
My source is Dallas & Fort Worth, TX - DFW. I want to land at New York, NY - JFK.
Do you prefer connecting flight or direct flight?
I want a direct flight.
Thanks for your details, please wait.
Ok.
Unfortunately, there were no flights found based on your scheduled dates.
Ok, no issues. Thank you.
Thank you for opting us.