Hello.
Hello, how can I amend you?
I want to change my existing reservation due to misplace of my reservation ticket by your agent.
Ok.
Can you help me with that?
Sure, I am mirthful to help you.
Thank you.
Let me know your good name to check reservation.
 Larry Harris here.
Please, wait for a moment.
Sure.
Thank you for waiting, there is no reservation found on your name.
No problem. Thank you for your quick response.
Thank you for contacting us.