Hi.
Hello, How can I provide assistance to you?
Can you please help me in changing my existing reservation?
Sure, I am happy to help you to change the ticket details once I have found your ticket. Can I know your name please?
Scott Wilson.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure.
There is a reservation found on your name, to proceed further I need to know your journey dates?
My journey dates are Jan 4th and Jan 6th.
May I know from where you are flying from and landing at?
My airport codes are from OAK to DCA.
Do you need any specifications in connection?
Yes, I am looking for a single connection.
Do you want to fly out of business class or economy class flight?
I will prefer to travel in an economy class.
Thank you for your details, we have found a United airline, flight number-1001, connections-1 and ticket-200.
Please reserve it.
Would you like me to proceed next?
Yes, you can.
Sure, a seat has been reserved successfully for a economy class flight.
Thank you.
Thank you for your presence. We hope to serve you again.