Hello.
Hello, how can I aid you?
I would like to change my reservation due to heavy rainfall at my destination location, can you please help me out with that?
Sure, can you share your name for checking?
Thank you. Myself Frank Hall.
Give me a minute.
Sure, take your time.
Sorry, there is no reservation found under your name.
That's ok, no problem. Thank you for checking out.
Thank you for reaching us.