Hello.
Hello, how may I aid you today?
I want to cancel my recent reservation due to emergency health issue. Can you help me?
Sure, may I know your good name to check the reservation on your name in our data list?
Kevin Martin is my name.
Please wait for a couple of minutes.
Sure.
Thank you for waiting. I regret that there is no reservation found on your name.
That's not a problem. Thanks for your prompt response.
Thank you for opting us, get well soon.