Hello.
Hello, how can I help you today?
I would like to cancel my reservation as I am leaving for business meet, can you please help me out?
Sure, I will help you with that.
Thank you.
May I know you good name please?
Kimberly Smith here.
Please wait for a while, I will check in the reservation list and get back to you.
Sure.
Thanks for waiting, we found a reservation on your name. Shall I cancel it?
Sure, you can cancel it.
Your ticket has been cancelled successfully.