Hello.
Hello, how best I can serve you today?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, we are here to help you.
Thank you.
Could you please provide your name to check your previous reservation status?
My name is Ashley Wilson.
Ok, please be on hold.
Sure, I will wait for your response.
Sorry to inform you that, we did not find any reservation with your name in our database.
That's ok, thank you for checking.
Thank you for availing our services. Have a nice day.