Hi.
Hello. How may I assist you today?
I am Cynthia Smith. I want to change an existing reservation due to sudden change in my trip. Can you help me?
Sure, please wait for a minute.
Thank you. Ok.
Sorry for the trouble which is caused to you, there is no reservation found with your name in our system data to change the travelling dates.
No issue. I will choose other alternative.
My pleasure.