Hello.
Hello, how may I aid you?
Owning to an emergency, I am changing the travel dates of my journey. So, can you please help me to modify the details in my ticket?
Sure, I am here to help you out. Please provide me your name to check the reservation details.
Thank you. My name is Kevin Turner.
Sorry Turner, there is no reservation on your name.
It's ok, not an issue. Thank you for checking.
Thank you for reaching us.