Hi. I am Mark king.
Hello Mr. Mark King, how may I assist you?
My baseball match has been cancelled in Los Angeles due to bad weather. Do you deal in flight reservations?
Yes.
If yes cancel my flight reservation which I booked last week.
Ok, sure. Please wait a minute.
Ok.
I did not found any reservation with your name.
It is not a problem. Thanks for your help.
Most welcome.