Hi.
Hello.
I am Carolyn Johnson.
How may I assist you today?
Owing an emergency want to cancel my reservation, so can you help me with it please?
Sure, I will help you.
Thank you.
Please, wait a minute.
Ok.
Thanks for waiting, we found an active reservation on your name. Shall I proceed for cancellation?
Yes, please.
Your reservation has been cancelled successfully.
Thank you.
Thank you for opting us, have a great day.