Hello.
Hello, how may I assist you?
I want to change my reservation, due to postponement of concert to be held at the place where I wanted to visit, can you please take your precious time for helping me?
Sure, may I know your name?
I am Joseph Young.
Sorry Young, no reservation found on your name.
Oh! ok that's fine. Any way thank you for the information.
Thank you for reaching us. Welcome.