Hello.
Hello, how can I help you today?
I want to change my reservation as my Singing competition got postponed to other dates, so please help me in this.
Sure, may I know your good name?
Sure, I am Frank Johnson.
Please wait for a moment.
Ok, I will wait.
Sorry to say that, no reservation was found with your good name.
That's Ok, thank you.
Thank you for reaching us.