Hi.
Hello, how can I guide you for today?
Barbara Parker here. I would like to spend some more days with my family, so please help me in changing my existing reservation.
Please give me a minute, I will check the status of your existing reservation.
Ok.
Sorry, there is no reservation found under your name in our database.
That's ok, thank you for your help.
Thank you for contacting us, have a nice day.