Hi.
Hello, how may I serve you today?
I made a reservation earlier to attend my conference meeting but it got postponed due to some technical issue, can you please help me with changing my reservation?
Sure, we will help you.
Thank you.
May I know your name please?
My name is Donna Harris.
Please wait for a while.
Ok.
Sorry we could not find any reservation with your name.
Not an issue, thank you for your information.
Thank you for approaching us.