Hello.
Hello. How can I help you today?
I want to cancel my recent reservation due to some financial issues, can you help me?
Sure, I will help you.
Ok.
May I know your name please for checking your reservation status in our website?
Sure, my name is  Ryan Moore.
Sorry Moore, I have not found any reservation by your name.
Ok, no problem. Thank you for your information.
Thank you for choosing us and have a nice day.