Hi, I am Barbara Martin.
Hello, how could I aid you today?
Owing to an emergency, my planned trip to Yosemite adventure has been cancelled. So I want you to cancel my existing reservation?
Sure, we are grateful to help you. Please wait for a few minutes.
Sure.
Thank you for waiting. Sorry to say that, no reservation was found on your good name in our database.
Ok, no worries at all. Thank you for your help.
Thank you for visiting us.