Hello.
Hello. How can I assist you?
I am Kathleen Roberts. Actually, I want to change an existing reservation, due to some health issue. Can you help me out?
Sorry to hear Roberts, I can help you. Please hold for a moment, I will revert you.
Sure.
Thank you for your patience. As per your requested name there is booking found in our data. We are sorry Roberts.
That's fine.
Thank you for your valuable time to reach us Roberts.
Thank you for your help.
Take care of your health.