Hello.
 Hello, How exactly I can serve you the best today?
Can you please assist me in cancelling my reservation as the party which I planned to go got postponed?
Sure, I will help you with that.
Thank you.
May I know your name to check your details in our database?
I am Robert Perez.
Please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
It's ok, thank you for your information.
Thank you for reaching us.