Hello.
Hello.
I am John Evans.
How can I aid you today?
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I am happy to help you with that. Please wait for a minute.
Sure, take your time.
Sorry John, I have not found any reservation by your name in our database.
That's ok, thank you for your information.
It's my pleasure, have a nice day.