Hello.
Hello, how can I assist you at this moment?
I am Carol Miller. I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure Miller, I am happy to help you with that.
Thank you.
Please wait a moment to check your reservation status.
Sure.
Sorry Carol Miller, no reservation has found under your name to cancel.
No problem, thanks for your information.
Thank you for choosing us, have a good day.