Hi.
Hello.
I am John Wilson.
How may I help you?
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
Sure, please give me a moment to check your previous booking.
Ok.
Thank you for your patience. I am sorry to say that there is no reservation found for the name which you have mentioned.
No problem, thank you for your information.
Thank you for reaching us, have a nice day.