Hello. My name is Margaret Evans.
Hello, what services that your are seeking from my side?
I was fallen sick due to bad weather here in my area. So I would like to cancel my current reservation. Could you please help me with that?
Sorry to hear Evans, it's very sad. I can help you, please wait to check it.
Sure.
Sorry Evans, there is no ticket found to cancel it in our data base. Is there any other help that you need from my side?
That's ok, no issues. No, thank you.
Ok, thank you for communicating with us. Have a nice day.