Hello,.
Hello, how may I help you?
I would like to cancel my reservation, due to my sudden change in climate for the couple of days. Can you help me with cancellation?
Sure, I will help you.
Thank you.
May I know your name to cancel your reservation?
Emma Smith, is my name.
Ok, please wait a moment.
Sure.
Sorry, there is no reservation with your name.
Oh! I think it doe not reserved properly. Anyway, thanks for your support.
Thank you for opting us.