Hello.
Hello, how can I help you today?
I want to cancel my recent reservation, can you please help me?
Sure, I am willing to help you. May I know your name to check the reservation list?
The ticket is under the name Gary Phillips.
Ok, please wait a minute I will get back to you.
Sure, I will wait.
Thank you for your time, sorry to inform no reservation found on your name.
No issue, anyway thank you for checking.
Thank you for reaching us, have a nice day.