Hi.
Hello. How can I help you?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, may I know your name to check.
I am Patricia Martinez.
Thank you. Please wait for a while, let me check your reservation status.
Sure.
We are regret to inform you that there is no active reservation on your name in our data.
Ok, no issues. Thanks for the information.
Thank you for choosing us.