Hi.
Hello.
Sarah Gonzalez here.
How may I assist you?
Due to health issues, my doctor prescribed me not to do journeys for a month. Can you please cancel my ticket?
Sarah Gonzalez, please allow me to check with your previous booking.
Sure, take your own time.
Sorry to tell you, there is no flight reservation found by your name.
Oh! May be I have done a wrong booking. Thank you anyways.
Thank you for approaching our agency.