Hello.
Hello. How may I help you today?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, I am here to help you with that.
Thank you.
May I know your name?
My name is Betty Phillips.
Sorry to say that, there is no reservation found on your name in our database.
Ok, not an issue. Thank you for providing information.
Thank you for reaching us.