Hello. Myself Melissa Robinson.
Hello, how can I assist you for the day?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Will you help me with that?
Sure, I am here to help you.
Thank you for accepting my request.
Please wait for a moment.
Ok, I will wait for your response.
Sorry, we found no reservation on your given name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.