Hi.
Hello. How may I assist you now?
Can you cancel my recent reservation which I have done previously?
Yes, I will definitely try my best to help you in cancelling your reservation.
Thank you.
Can I know your good name to check your reservation status?
Ok, I am Joshua Jackson.
Ok, please wait for a moment.
Sure.
We regret to inform you that, we have not found any active reservation on your name in our records.
It's ok, thanks for checking my reservation status.
Thank you for choosing us.