Hello.
Hello, how may I give assistance to you?
Can you please help me with changing my existing reservation due to postpone of my seminar.
Sure, we are glad to help you to change it. May I know your name, to check with your previous reservation?
I am Timothy White.
Ok, please wait for a couple of minutes.
Sure, I will wait.
Thanks for your time, there was no reservation found on your name to change it.
No problem, thank you for the information.
Thank you for approaching us.