Hi.
Hello, how may I assist you?
I am Anthony Wilson. I need to amend my reservation, can you help me out?
Sure, I can do that for you. Please wait for a moment, I have to check your reservation status first.
Sure, first check with it and respond to me as soon as possible.
Anthony, I did not find any reservation under your name in our database.
That's ok, no problem. Try to be in pleasing way with the customers. Any way, thank you for your information regarding my reservation details.
You are welcome, thank you for contacting us.