Hi, I am Samuel Green.
Hello, what can I do for you today?
I made a reservation earlier, due to heavy floods at my destination place so I need to change my reservation. Can you help me to change my reservation to new dates?
Sure, I will help you. Please hold on a minute.
Sure.
Thanks for be on hold, we could not find any reservation on your specified name.
No problem, thanks for your support.
Thank you choosing us.