Hello.
Hello.
Helen Gonzalez here.
How may I assist you today Helen?
I would like to change my existing reservation due to some health issues, can you please me help in that?
Sure, I am glad to help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Sure, I will wait for your response.
We regret to inform you that there is no reservation found on your name in our records.
That's ok, no problem. Anyway thank you for the information.
Thank you for reaching us, hope you have a great day.