Hello.
Hello, how can I help you?
Myself Larry Smith. I would like to cancel my reservation due to some personal issues, will you help me with that?
Sure, I will help you.
Thank you for accepting my request.
Please wait a while.
Ok, I will wait for your response.
Sorry to say, there is no reservation on your name in our database.
Ok, not an issue.
Thank you for opting us.