Hello.
Hello, how can I be your helping hand today?
Can you help me in changing my recent reservation with the name Shirley Jones?
Surely, I will help you out.
Thank you.
On whose name, you have made the reservation earlier?
I already mentioned in the above.
Ok, please wait.
Sure.
Thank you for waiting, no reservation was found on your name to change.
Its ok, thank you.
Thank you for choosing us.