Hello.
Hello. How may I assist you?
My name is Kimberly Thomas. I want to change my existing reservation. Can you please help me?
Sure, I am here to help you. Please wait a moment, I will check the status of your reservation.
Ok.take your time.
Kimberly Thomas, no reservation has been found on your name in our database.
Ok, thank you for the information.
Thank you for approaching us.