Hi.
Hello. How can I aid you?
I am Angela Johnson. I need to amend my reservation, can you help me out?
Sure, I am glad to help you in modifying your reservation.
Thank you.
Please allow me a moment to check for the previous reservation status is whether active or not?
Sure, take your own time.
Sorry Angela, there is no reservation have been found under your name in our database to amend it.
That's ok, no problem. Thank you.
Thank you for reaching us.