Hello,.
Hello, how can I oblige you today?
I am Cynthia Lewis. Can you please change my reservation, due to an emergency?
Sure, I am here to help you.
Thank you.
Please wait for a while, I will check the status and revert to you.
Sure.
Thank you for waiting.
Ok.
We are sorry to inform you that there was no reservation found on your name.
Ok, no issue. Thank you.
Thank you for availing us.