Hello.
Hello. How can I help you for today?
Owing an emergency, I want to cancel my reservation. Can you help me out?
Yes, I can help you. Can I know your name for checking your previous reservation?
My name is Brandon Harris.
Give me a moment.
Sure, take your time.
Sorry to inform you that there is no reservation found on your name.
That's ok, thank you for checking.
Thank you for consulting us.