Hello.
Hello, how can I be your helping hand today?
I have made an earlier reservation to attend for a exam, due to some issues my exams got postponed. Can you please assist me to change it?
Sure, I am here to help you.
Thank you.
To proceed further, May I know your name?
Brian Young is my name.
Ok, please wait for a moment.
Sure.
Thank you for your time, There was no reservation found on your given name.
That's Ok, thanks for your assistance.
Thank you for opting us.