Hello.
Hello.
I am Ryan Wilson.
How can I assist you at this moment?
I want to change my existing reservation, due to heavy rainfall, can you help me?
Sure, I will help you with that.
Thank you.
Please wait a moment to check your reservation status.
Sure, take your time.
Sorry Ryan Wilson, no reservation has found under your name to change.
That's ok, thank you for your information.
Thank you for choosing us, have a good day.