Hello.
Hello. How may I assist you today?
Donna Martinez here.
Nice meeting you Donna.
I was made a wrong reservation earlier in this week. So I want to change my reservation. Can you please help me for that?
Sure, we are gleeful to help you. Please wait a moment to check your previous reservation.
I will wait.
We regret that, there is no reservation found with your name in our records.
Anyway, thank you for the information.
Thank you for reaching us, have a great day.