Hello, I am Thomas White.
Hello, how can I amend you?
I just want to change your recent reservation, due to my board meeting has been postponed.
Ok.
Can you help me with that?
Sure. Please be hold on for a while, I will check your reservation.
Sure.
Thank you for being hold, there is no reservation found on your name.
Ok, no problem. Thanks for your assistance.
Thank you for approaching us.