Hello.
Hello, how may I assist you today?
As my plans to visit Detroit got postponed, can you please help me in changing my existing reservation to Detroit?
Sure, can you please let me know your name to check the reservation?
My previous reservation has done with my name Mary Lopez.
Please wait for a minute.
Sure.
Sorry to say that there is no reservation found on your name.
Oh! Seems like something went wrong while making the reservation previously.
Ok.
Anyways, thank you for providing information.
Thank you for approaching us.