Hello.
Hello. How may I assist you?
I want to change my destination airport code in my existing reservation, can you please help me out?
Sure, I am here to help you out. May I know your travelling dates please?
Can you please check with my name?
Sure, may I know your name please?
Sure, my name is Shirley Hill.
Shirley Hill, we haven't found any reservation under your name in our database.
It's ok, thank you for the information.
Thank you for choosing us.