Hello.
Hello. How may I serve you?
Ashley Martinez on this end.
Nice to meet you Ashley.
Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with changing of my reservation to new dates?
Yes, please I will help you with the change of flight ticket reservation.
Thank you.
Thanks for waiting patiently. But I regret to inform you that there is no flight reservation on your name to change it.
How can you say like that, I have a confirmation message from your agency. Please recheck once again.
Sorry for the inconvenience caused. I have reconfirmed your flight reservation status but still it is showing the same result.
It's ok, I will contact with your higher authorities. Anyway, thank you for the information.
Thank you.