Hello. I am Frank Taylor.
Hello, how may I aid you today?
I want to cancel my recent reservation, due ti ill health. Can you please help me?
Sure, I am here to help you.
Thank you.
Can you wait for a couple of minutes, I will check the reservation list and revert back to you.
Ok, I will wait for your response.
Thanks for your time, we found a reservation on your name. Shall I proceed to cancel your reservation?
OK, you can proceed.
Your seat has been cancelled and you will get a confirmation mail shortly.
Thank you for your help.
Thank you for reaching us, have a good day.