Hello.
Hello, what can I do for you today?
I need to change my reservation as my plan to go for trekking got postponed. Can you help me?
Sure, I am here to help you.
Thank you.
Can you mention your name to check further in our database?
I am Dennis Mitchell.
Please stand by.
Sure.
 Sorry, no reservation found with your given name in our database to change it.
Ok fine, thanks for your response.
Thank you for contacting us and have a nice day.