Hi.
Hello.
Ronald Nelson here.
How can I aid you?
As my visiting location is completely destroyed by floods, I just want to cancel my recent reservation. Can you please help me with that?
Sure ,I will help you. Let me check your reservation status in our databases.
Sure, I'll wait for your response.
Nelson, I have not found any reservation under your name in our database.
Oh! May be my friend has already cancelled it, thank you for giving the information.
Thanks for approaching us.