Hello. I am Emily Gonzalez.
Hello, how may I assist you today?
I have made an earlier reservation to attend for a seminar, due to some issues my seminar has been postponed. Can you please help me in changing my reservation?
Sure, we are here to help you.
Thank you.
Please wait for a while.
Sure.
Sorry, there is no active reservation on your name to change.
No problem, thank you for the information.
Thank you for reaching us.