Hi,.
Hello, How can I assist you?
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow. Can you please help me in cancellation?
Sure, May I know your name?
My name is Ashley Thomas.
Please wait a second.
Sure.
Sorry, No reservation found on your name.
No problem, thank you for the information.
Thank you for opting us.