Hi.
Hello, how may I help you?
Owing to an emergency, my business conference got cancelled. So I had a request to you to cancel my existing reservation?
Can I know your name?
Sure, I had a earlier reservation with name Brandon Parker.
Please wait for a while, I will check and revert to you.
Sure.
There is no reservation found on your name.
Ok, no worries at all.
Thank you for approaching us.