Hello.
Hello.
I am Margaret Roberts.
How can I assist you at this moment?
Due to some personal reason, I want to cancel my reservation. Can you please help me?
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
Ok.
There is no previous reservation available under your name.
It's ok, thank you.
Thank you for contacting us, have a nice day.