Hello,.
Hello. How can I aid you?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, may I know the name to check for the status?
Myself, Pamela Lewis.
Please be on hold, I will get back to you in a minute.
Ok.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
Ok, no issues. Thank you for your service.
Thank you for reaching us.