Hello.
Hello, how may I assist you today?
I want to cancel my reservation, can you help me with that?
Sure, I will help you with that.
Thank you.
May I know your name please?
Sure, Jessica Perez here.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No problem, thank you for the information.
Thank you for reaching us, we hope see you again.