Hello.
Hello.
Myself Carolyn Young.
How may I lend a hand to?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Young, I am here to help you. Let me check your reservation status in our database.
Thank you for accepting my request.
Young sorry to intimate, no reservation is found on your name in our database.
Ok, not an issue. Thank you for your information.
Thank you very much for utilizing our agency.