Hello.
Hello.
I am Cynthia Phillips.
How may I assist you?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I am here to help you with that. Please give me a moment to check your reservation status.
Sure, take your time.
Sorry to inform you that, there is no reservation found on your name to cancel in our records.
That's ok, thank you for your information.
Thank you for approaching us.