Hello,.
Hello, how may I oblige you today?
I am Michael Thomas. I just want to cancel my recent reservation, my football tournament has been rescheduled to future dates. Can you please help me with cancellation?
Sure, we are blissful to help you. Please hold a moment, let me check your reservation and let you know.
Ok.
Thanks for your time, unfortunately no reservation found on your name.
Ok, no issue. Thank you for your assistance.
Thank you for opting us, have a pleasant day.