Hello.
Hello, how may I help you today?
I need you to make few changes in my recent booking. Please help me.
Sure, we are here to help you.
Thank you.
May I know your good name please?
My name is Brenda Hernandez.
Please wait a minute.
Sure, I will wait.
Sorry to say that, there is no active reservation found on your name.
That's ok. Thank you.
Thank you for reaching us.