Hi,.
Hello, how may I assist you?
Due to sudden change in my trip to another location, I would like to cancel my reservation. Can you please help me out?
Sure, I will help you to cancel your reservation.
Thanks for your response.
To check the our reservation list we need your name, can you please share me your name?
Sure, Rebecca Harris is my name.
We could not found any reservation on your name in our data base.
Ok, Not a problem. Thanks for your help.
Thank you.