Hi.
Hello.
I am Nicholas Thomas.
How may I guide you today?
I would like to change my recent reservation, as my painting competition got postponed?
Sure, I will help you with that.
Ok.
Please wait for a minute, I will get back to you.
Sure.
I am sorry to say that there is no reservation found under your name.
That's ok, thank you for checking.
Thank  you for reaching us.