Hello.
Hello, how can I assist you for the day?
Can you please help me to cancel my recent reservation as my plan to meet my grand parents got cancelled due to bad weather conditions?
Sure, I am here to help you.
Thank you.
May, I know your good name?
I am Anthony Carter.
Sorry, we found no reservation on your given name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.