Hi. I am Robert Turner.
Hello, how can I help you today?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, I am here to help you.
Thank you.
Please wait for a moment, I will check the reservation and revert to you. Thanks for waiting.
Sure.
There is no reservation found with your name.
Ok, no problem. Thanks for your information.
Thank you for reaching us, have a good day.