Hi.
Hello. How can I assist you at this moment?
I am planning to change my reservation to another destination, so can you help me to change my reservation?
Sure, I will help you in changing your reservation. Can you please provide your name to check your reservation status?
Sure, my name is Kathleen Green.
Wait a moment please.
Ok.
Kathleen Green, there is no active reservation found under your name in our database.
Ok, proceed with my booking. That's ok, thank you.
Thank you for utilising our service.