Hello.
Hello, how can I assist you?
I need to cancel my reservation due to my planned trip got cancelled. So please help me with that.
Sure, may I know your name?
Thank you. Myself Jessica Wilson.
Ok, please wait for a moment.
Sure, take your time.
Thanks for waiting, there is no reservation found on your name.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you for choosing us.