Hi, I am Eric Collins.
Hello. How can I address you?
Due to heavy rains my tournament got postpone, so I need to update my travelling dates. Can you help me with this?
Sure, we are ecstatic to help you.
Thank you.
Please give me a moment.
Sure.
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
Ok, not an issue. Thank you for your information.
Thank you for picking us.