Hello.
Hello. How may I assist you?
          Would it be possible to cancel my reservation, which I have done with my name?
Sure, I will help you. May I know your name please to check your reservation status?
    My name is Jerry Martin.
Please hold on a moment.
Sure.
Jerry Martin, no reservation has been found on your name in our records.
That's fine, thank you for the response.
Thank you for choosing us.