Hello.
Hello, how may I help you?
Would it be possible to cancel my reservation, which I have done with my name?
Sure, we are here to help you.
Thank you.
May I know your name please to check your details?
My name is Ruth Harris.
Ok, please wait a moment.
Sure.
Ruth Harris, we are sorry to inform you that there is no reservation found on your name.
No problem, thank you for the information.
Thank you for reaching us.