Hello.
Hello. How may I help you today?
I would like to cancel my recent reservation due to some health issues, can you please help me in cancelling?
Sure, I'll definitely help you with that. May I know your good name please?
Sure, myself Christopher Williams.
Ok, please wait for a moment while I'll check your reservation status.
Ok, I will wait for your response.
Christopher, there is no reservation found under your name to do cancellation.
That's ok, not an issue. Anyway thank you for the information.
Thank you for reaching us.