Hi.
Hello. How can I help you today?
I am William Wright. I want to cancel my flight reservation as I am unwell, can you please help me?
Sure, I am gleeful to help you with that.
Thank you.
Please wait a moment.
Sure.
Sorry, no reservation found on your name to cancel your reservation.
Sad to hear that. Anyway, thank you for checking.
Thank you for reaching us, have a great day.