Hi.
Hello, how can I assist you today?
I want to cancel my reservation, can you help me with that?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
Sure, Laura Hernandez here.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues. Thank you.
Thank you for choosing us.