Hi.
Hello. May I know how best I can help you today?
I want to cancel my recent reservation due to an emergency, can you please help me?
Sure, we are here to help you. I need some basic information to check your ticket details, can you please tell me your full name?
Sure, my name is Gregory Smith.
Ok, please wait a minute I will get back to you with the present status.
Sure, I will wait for your response.
I am very sorry to inform you that there is no reservation found under your name in our database.
Ok, not an issue.Thank you for your information.
Thank you for approaching us.