Hello. I am Nicholas Nelson.
Hello, how may I aid you?
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
Sure, I am glad to help you.
Ok.
Please wait for a moment.
Ok, take your time.
Sorry to inform you that, there are no reservation found on your name.
That's ok. Anyways, thank you for your help.
Thank you for reaching us, have a nice day.