Hello.
Hello. What can I do for you today?
Me and my friends planned a trip, but due to heavy rains in my destination place our trip got postponed. Can you please help me to change my existing reservation?
Sure, may I know your good name for further process?
Sure, my name is Kimberly Gonzalez.
Ok, please stand by.
Sure.
There is no existing reservation found on your name in our records.
That's Ok, thanks for your help.
Thank you for reaching us.