Hi.
Hello, how may I help you?
I am Melissa Martinez. I want to book a ticket from AUS to MSP, can you help me?
Sure, I will aid you. May I know your travelling  dates?
My travel dates are 12/07 and 12/09.
Please stand by.
Sure.
There is a flight found with number 1002 in UA airline and the ticket cost is 100.
You can book it.
your ticket is booked.
Thank you for booking.
Thank you.