Hello.
Hello. How can I help you today?
Actually my Tennis Competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, I will help you in changing, please hold on for a moment to check your reservation status.
Thank you.
May I know your name please?
Sure, I am Donald Scott.
Scott, I did not find any active reservation with your name in my database.
That's ok. Thank you for your information.
It's my pleasure.