Hi.
Hello. How may I assist you?
Can you please cancel my reservation due to heavy rainfall at my destination place?
Sure, I am here to help you with your concern.
Thank you.
May I know your name please?
I am George Gonzalez.
Please wait a moment.
Sure, take your time.
George Gonzalez, no reservation has been found on your name in our records.
That's ok, thank you for checking.
Thank you for reaching us.