Hello.
Hello, how can I help you today?
I would like to cancel my recent reservation due to my exams got postponed. Can you please help me to cancel my reservation which I have done last week?
I am happy to help you, can you please tell me your name for checking your reservation details?
My reservation is done under the name of Anna Wright.
Thank you, please wait for a moment.
Ok, sure.
Sorry Wright, I have not found any reservation by your name in our database.
Oh! it might be cancelled by my father but he have not informed me yet. Anyway thank you for the information.
Thank you very much for contacting us.