Hello.
Hello, how can I aid you?
Can you please help me with changing my airport codes in my previous reservation now?
Sure, may I know your name?
My previous booking was done with the name of Gregory Scott.
Ok, please wait a minute.
I will be waiting for your response.
Sorry, there is no reservation found on your name.
Oh! That's fine, thank you for checking anyways.
Thank you for reaching us.