Hello.
Hello, how may I best serve you today?
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation.
Ok, may I know your name please?
My name is Margaret Roberts.
Ok, please wait for a moment.
Sure.
Thanks for waiting, no reservation found with your name to change.
Ok, no worries. Thank you for your kind service.
Thanks for opting us.