Hello, I am Sandra Allen.
Hello, how may I aid you today from my end?
I want to postpone my trip to April month, can you aid me to amend my reservation?
Sure, I am here to solve your problem. Please allow me a moment.
Take your time.
Sorry Sandra Allen, there is no active reservation on your name in our database.
No issues, I think it might not been booked properly by my spouse.
Thank you for reaching us.