Hello.
Hello, how can I help you today?
Can you help me to change the flight ticket which I had did recently?
Sure, I will help you with that. Let me know your name to check your reservation?
Ok, please book a ticket on the name Gregory Scott.
Ok, please wait a moment.
Ok, take your own time.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
That is ok, thank you for assisting me.
Thank you for choosing us.