Hello.
Hello, how can I help you today?
Can you please help me with changing my existing reservation due to postpone of my trip.
Sure, I will help you with that. Let me know your name to check your reservation?
I am Anthony Young.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No worries, thank you for the information.
Thank you for choosing us.