Hello,.
Hello, how can I amend you?
I would like to cancel my recent reservation, As I need to stay back on my hometown due to heavy snowfall. Can you help me?
Sure, I will help you.
Thank you.
May I know your name please?
Benjamin Brown, is my name.
Please stand by.
Sure.
Thanks for waiting , there is a reservation found on your name. Shall I proceed for the cancellation.
Ok, please cancel it.
Your ticket has been cancelled.
Thanks for the effort.
Thanks for your approach.