Hello.
Hello. How may I help you out?
I would like to change the ticket details because I am unable to travel now. Can you please help me to change the reservation?
Sure, I will help you in changing the reservation. May I know your name please?
Thank you. I am Kathleen Harris.
Sorry, there are no reservations found on your name.
It's ok, not an issue with that. Thank you for your time.
Thank you for reaching us.