Hello.
Hello, how may I serve you today?
Ok, I need to change my recent reservation which is done on the name Ashley Adams. Can you help?
Sure, please wait for a moment.
Ok, will wait.
Sorry Adams, there is no reservation found as per your name to change your reservation.
That's ok, may be I had no booked before correctly. Thank you.
Yes, It might be. Anyways thank you for contacting us.