Hello.
Hello. How can I assist you at this moment?
I heard that your airlines in not good for travelling, so I want to cancel my reservation. Can you please help me out?
Sure, I will help you with that. Can I have your good name for checking existing reservation status?
Yes, I am Justin Taylor.
Ok, please give me a minute and let me check whether the reservation existing or not.
Sure.
Thank you for waiting. Sorry Justin, there is no reservation found under your name to cancel.
That's ok. Thank you for your information.
Most welcome. Thank you for choosing us.