Hello,.
Hello,. May I know your good name please?
My name is Betty Parker.
How may I oblige you today?
I have planned to consult a doctor for monthly check up, due to more emergency operations scheduled to him my appointment has been postponed. Can you be my helping hand in changing my reservation?
Sure, we are mirthful to help you.
Thank you.
Please wait for a couple of minutes, I will check the reservation list and revert you with the status.
Sure, I will wait for your response.
Thank you for your time.
My pleasure.
 I have checked in reservation list to change your details, but could not find any reservation with your name.
That's ok, not a problem. Thanks for your kind response.
Thank you for reaching us with a query. Have a good day.