Hello.
Hello. How can I help you?
I am Kathleen Perez. I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
Yes, I can help you.
Thank you.
Give me a moment.
Sure, I will wait.
Sorry to inform you that there is no reservation found on your name.
That's not a issue, thank you for your information.
Thank you for consulting us.