Hello.
Hello. How can I  help you?
I am Alexander Garcia, planning to visit Washington. Can you please book me a ticket from BOS to IAD?
May I know your travel dates please?
My preferable journey dates are from 04/04 to 04/06.
There is a flight with single connection, can I proceed for booking in Southwest airlines?
I need direct flight on this route.
I am sorry no direct flight found on your route.
Ok, not an issue. I will find any alternate for this trip.
Thank you for choosing us.