Hello,. I am Deborah White.
Hello, how may I assist you?
I would like to cancel my reservation, due to the sudden change in the temperature.
Ok.
Can you help me to cancel my reservation?
Sure, I will help you. Wait for a while.
Ok.
Thank you for your patience. No reservation found with your name.
Ok, not an issue.
Thank you for choosing us, have a cheerful day.