Hello.
Hello. How may I assist you today?
I am Justin Thompson. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my reservation?
Sure, I am here to help you to cancel your reservation, please wait for a minute.
Sure.
Thanks for your waiting. Sorry to tell you that, there is no active reservation found with your name in our database to cancel it.
That's fine, thank you for your service.
My pleasure.