Hello.
Hello, welcome to ABC flight ticket booking agency. What help can I do for you at this pleasant evening?
I want to attend a business meeting in New York, but unfortunately meeting has been cancelled. Can you help me to cancel that reservation?
Sure, on what name is the ticket booked?
With Virginia Martinez it's booked.
I have found a reservation on your name. Are you sure to cancel it?
Yes cancel it.
Your reservation is cancelled successfully.
Thanks for helping.
Thank you for using our service.