Hello, I am Gary Carter.
Hello. How can I help you Gary?
I wanted to go on a weekend to meet my friends but they have some work, so I want to cancel my reservation. Can you help me?
I found your reservation, shall I proceed the process what you have requested?
Ok, please.
Your reservation is cancelled successfully.
Thank you for assisting me with the cancellation, now I can replan my trip.
Thank you and have a nice day.