Hi.
Hello, do you need any help from us?
Can you help me in changing my recent reservation?
Sure, could I have your name please?
My name is Ashley thomas.
Ok, please allow me a moment.
Sure.
I have found your reservation, can you please tell me your trip dates?
My trip dates are from Jan 29 to Jan 31.
Ok, may I know your location airport codes?
My airport codes are from ATL to SEA.
Ok, may I know your class preference?
I need to travel in business class.
Ok, do you need direct or connecting flight?
I need a connecting flight.
Sorry, there is no flight with your request.
Ok, No issues. Thank you.
You are welcome, have a great day.