Hi.
Hello, How can I help you?
Recently I made a reservation to enjoy the sports meet at Washington, but my manager assigned a work on that dates, so I need to cancel my reservation. Can you please help me out?
Sure, May I know your name?
I am Amy Robinson.
Please wait a second.
Ok.
Sorry, No reservation found on your name.
No issues, thanks for your quick response.
Thank you for opting us.