Hello.
Hello, how can I assist you for the day?
I want to cancel my reservation due to heavy rains at my destination place, so please help me.
Sure, I am here to help you.
Thank you.
May I know your good name?
Sure, I am Jeffrey Lopez.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your given name.
No worries, thank you.
Thank you for reaching us.