Hi. I am Paul Nelson.
Hello, how may I be there for you?
Due to some health issues, I need to cancel my recent reservation, Can you please help me with that?
Sure, let me check whether your reservation is active or not and get back to you.
Sure.
We found a reservation active by your name. Shall I proceed to cancel it?
Ok, proceed.
your request for cancellation has been processed successfully and the amount will be refunded to you with in 2 to 3 working days to your bank account.
Thanks for your information.
Thank you for picking us.