Hello.
Hello, how may I help you?
Due to some personal issues, I would like to cancel my recent reservation. Please help me out.
Sure, can I know your name?
My name is Andrew Baker.
Thank you. Please wait, let me check your reservation status.
Sure, take your time.
Sorry, no reservation found by your name in our database.
Ok, no issues. Thank you for your information.
You are welcome and thank you for choosing us.