Hi.
Hello. What can I do for you today?
Can you please change my reservation?
Sure, I am here to help you to change the details. May I know your name?
I am Angela Parker.
Ok, please wait a minute.
Sure.
I regret to inform you that, I didn't found any reservation under your name to change the details.
That's ok, thank you for your information.
Most welcome. Thank you for approaching us.