Hi. This is Emma Taylor.
Hello, What kind of help are you expecting from our side?
I want to change my recent reservation due to some weather conditions. Can you help me in that?
Sure, I can help you in that.
Thank you.
Please allow me a moment to check for the previous reservation in our data base.
Sure.
Sorry to say that, there is no active reservation found on your name.
Ok, it is not an issue. Thank you for your information.
Thanks for opting us, have a great day.