Hello, I am Matthew Baker.
Hello, how can I support you?
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
Sure, I am here to help you.
Thank you.
Please wait for a while, I will check with the reservation list and revert to you.
Sure.
Thank you for your patience, we did not find any reservation on your specified name in our database.
Ok, no problem. Thanks for the information.
Thank you for availing us.