Hello. I am Margaret Lopez.
Hello, how can I guide you for today?
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
Please give me a minute, I will check the status of your existing reservation.
Ok, take your time.
Sorry, there is no reservation found under your name in our database.
That's ok.
Thank you for contacting us, have a nice day.