Hi.
Hello. How can I assist you?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Ok, I will assist you with the amendment of your reservation. Can I know your name please?
Thank you. I am Kenneth Jackson.
Ok, please wait a moment I will wait.
Sure.
Ok, thank you for waiting. Sorry as per our records there is no reservation been found.
Ok, no issues.
Thank you for connecting our agency.