Hello.
Hello, how can I be a help for you?
I need to cancel my flight ticket to New York, can you please help me with that?
Sure, I am delighted to help you.
That's nice to hear.
Do you know the date and reservation number?
Yes, I have booked it yesterday. It'll be under Joseph Jackson, could you please check with this?
Alright, I will check with this details. Please be on hold.
Ok, I will wait for your response.
Sorry, I haven't found any active reservation under your name in our portal.
No problem, may be my brother have cancelled my ticket.
Alright.Would you like to schedule another flight?
No, but I will be back to you soon. Happy to have a nice discussion with you.
Thank you for opting us.