Hello,.
Hello, how can I aid you today?
As per my schedule, I made a reservation earlier this week to attend my business meeting. Unfortunately, the meeting got postponed. Can you help me in changing my existing reservation?
Ok, we are here to assist you. May I know your name please?
My name is Michelle Johnson.
Ok, please hold on.
Ok.
I will check and inform you.
Sure.
Sorry for inconvenience, we did not find any reservation on your name.
That's ok, not a problem. Thanks for your kind response.
Thank you for opting us.