Hi.
Hello, how may I help you today?
I have made a reservation earlier to attend a seminar but now it got cancelled so can you please help me with cancelling my reservation?
Sure, may I know your name to check the reservation status?
Sure, my name is Angela Lewis.
Ok, please wait for a while.
Ok.
Sorry, there is no reservation found on your name.
No issues, thank you for your information.
Thank you for reaching us.