Hello, I am Steven Edwards.
Hello, how may I oblige you today?
I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Can you please help me with that?
Sure, we are gleeful to help you for cancellation.
Thank you.
Please wait for a while, to check the present status of your earlier reservation and let you know.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issue.
Thank you for reaching us.
Thank you.
Have a blissful day!.