Hello.
Hello. How may I help you?
I am Carol Lopez, I want to cancel my reservation as my plan to meet my friend is cancelled due to my bad health.
Ok.
Can you help me to cancel my reservation?
Sure, we are here to help you. Please, stay online. I will check the previous list and revert to you.
Sure.
Thank you for your valuable time. I have found a reservation on your name. Can I cancel it?
Sure, you can cancel my reservation.
Your reservation has been cancelled.
Thank you for cancelling my reservation.
Thank you for reaching us, have a great day.