Hello, I am Jack Jones.
Hello, how may I assist you?
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
Sure, I will help you.
Thank you.
Please give me a second, I will get back to you with current status.
OK.
I am sorry to inform that there is no reservation found with your name.
No problem, thank you for the information.
Thanks for availing us.