Hi.
Hello. In which way I can aid you at this moment?
I want to change my reservation due to health problem, can you help me?
Sure, I will help you with that.
Thank you.
May I know your name for further process?
Myself Michelle Hill.
Please wait a moment, I will check your reservation status.
Sure.
I have found your reservation. Can you please mention your preferable airport code names?
My airport codes are from DTW to CLT.
May I know your preferable travel dates for changing your previous reservation?
My travel dates are 02/18 and 02/20.
Ok, please hold on a moment.
Sure.
Based on your information, I have found a flight with 1 connection with the fare of 200 provided by Delta airlines. Shall I proceed with this?
You can book it.
Your flight ticket reservation successfully changed, flight number is 1003.
Thank you.
You are welcome Michelle Hill.