Hello.
Hello. How can I help you today?
I will be changing my reservation, as I do not want to fly with Delta airlines.Can you help me?
Sure, I will help you, may I know your name to check your reservation status.
Myself Janet Green. Please check and let me know the status of my booking.
Green, I found your reservation can you help me with your new airport codes?
My new airport codes will be from JFK to OAK.
May I know your new travelling dates?
My travelling dates for this journey will be from 09/15 to 09/17.
Ok, wait for a moment please.
Sure, take your time.
I found a Delta airline with connection 1 as per your details, can I proceed to booking?
Ok, please book it for me.
Your ticket is confirmed with flight number 1005.
Thank you for assisting me.
My pleasure, have a nice travel.