Hello.
Hello,. What kind of service, you are expecting from us?
I am planning to attend Film festivals at Seattle. Can you do the reservation?
 Sure, I can help you with our best services. Can you provide me your boarding point and Seattle airport code?
My airport codes are CLT-SEA.
What are the dates that you have planned to travel to Seattle and return from there?
My trip dates are 11/27 and 11/29.
Could you let me know, whether you need a connecting flight or a direct flight?
I need direct flight.
On what name, do I need to reserve the ticket?
Charles Collins here.
 Ok, please be wait.
Sure.
Sorry Charles Collins, we cannot provide you the direct flight for your journey. Instead of that, we have a connecting flight.
Please do not proceed.
 That's ok, thanks for visiting us.
Thank you.
For next time you visit us, we try to provide you the flight as per your requirement.
Ok, Thank you.
Have a nice day!.