Hi.
Hello. How can I assist you?
I want to cancel my recent reservation. Can you help me for that one?
Ok, please can I know your name to check for the availability of reservation in our reservation records?
Sure, Ronald Hernandez here.
Ok, please wait a moment.
Sure.
Ok, thank you for waiting. Sorry as per the reservation records there is no ticket found on your name to cancel.
No issues, thank you for the information.
Thank you for choosing our agency.