Hi. I am Donna Roderiguez.
Hello, how can I help you?
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. So, I request you to please change it to my actual date.
Sure, please wait a minute.
Ok.
Sorry, there is no reservation found with your name.
Ok, no problem. May be I have done it with another airline.
OK.
Thank you for your help.
Thank you for reaching us.