Hello.
Hello. How may I aid you today?
I want to change my reservation, can you help me with that?
Sure, I am here to help you. Can you please provide your name to check your previous reservation?
Sure, Carolyn Taylor here.
Please wait a moment.
Sure.
We regret to tell you that, there is no active reservation found on your name in our records.
No problem, thank you for the information.
Thank you for reaching to our services, hope you have a great day.