Hello.
Hello, how can I assist you today?
Due to bad weather, I want to cancel my reservation. Can you help me?
Sure, I will help you with cancellation. May I know your good name?
Anthony Evans here.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No issue, Thanks for the information.
Thank you for visiting us.