Hello.
Hello, how can I assist you?
I want to change an existing reservation, so please help me in changing the reservation.
Sure, I can help you with that. May I know your good name please?
Myself Donald Edwards.
Ok, please wait for a while.
Ok.
Donald Edwards, there is no active reservation found under your name to do changes in that.
Not an issue. Thank you.
Thank you for choosing us, have a nice day.