Hello.
Hello, how can I assist you for today?
I need to change my reservation which I have done earlier to join with my friend in youth festival but suddenly it got cancelled. So, please help me with that.
Welcome to our flight booking agency, I will be helping you with changing your reservation.
Thank you.
Can you please mention your name so, that I can check your previous reservation.
Sure, please check the reservation with the name of Susan Turner.
Susan Turner, I have to inform you that, there is no reservation found under your name.
Oh! May be booking is not done properly.
Sorry for the inconvenience.
Anyway, thank you for your time.
Have a nice day, keep reaching us.