Hello.
Hello, how may I help you today?
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
Sure, please share me your name to proceed further.
Myself Benjamin Evans.
Please wait a minute.
Ok.
Sorry, there is no reservation on your name to change.
Ok, no problem. Thank you.
Thank you for choosing us.