Hello.
Hello. How may I help you today?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Ok, I am here to help you with that.
Thank you for your response.
May I know your good name?
Sure, my name is Angela Thompson.
Ok, wait for a minute.
Ok.
Sorry to say that, there is no reservation found on your name in our database.
Oh! It's ok, no problem. Thank you for your information.
Thank you for reaching us.