Hello, I am Nancy Hill.
Hello, how can I be your helping hand?
Due to sudden demise of my great grandfather, I want to cancel my recent reservation. Can you help me for cancellation?
Sure, please wait for a while I will check and revert you.
Sure.
Sorry, there is no recent reservation found on your name.
That's Ok, not an issue. Thanks for your help and support.
Thank you for opting us.