Hello.
Hello, How can I provide assistance to you?
I would like to change my reservation as I am leaving for hometown, can you please help me out?
Sure, I am happy to help you to change the ticket details once I have found your ticket. Can I know your name please?
Anna Robinson here.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
Ok no problem, thank you for your services.
Thanks for contacting us, wish you a great day.