Hello.
Hello, how can I help you today?
I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
Sure, Let me know your name to check your reservation?
My name is Michelle Green.
Ok, please wait a moment.
Ok, I will wait for your response.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
That's ok, thank you for checking.
Thank you for choosing us.