Hello.
Hello, how may I help you for this moment?
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
Sure, could you please mention your name for further process?
My name is Elizabeth Green.
Ok, please wait for a mean while.
Sure.
Sorry Green, there is no reservation found as per your name to cancel your reservation.
Ok, no issue. Thank you for your information.
You are welcome and have a great day.