Hello,. I am Michael King.
Hello, how can I assist you today?
I want to change my existing reservation as exam got postponed. Please help me out.
Sure, please wait for a moment.
Ok.
Thanks for waiting, we are glad to say that, we found a reservation on your good name. Please provide me your source and destination codes.
 want to fly from NY- JFK to DC- DCA.
May I know your planned travel dates?
My travelling dates are from 12/04 to 12/06.
Please share me your connection limit.
I need a single connection.
Sorry to say that, no flights were found with your given details.
Ok, no problem.
Thank you for opting us.