Hi.
Hello, how can I help you today?
Can you please help me to change my existing reservation?
Sure, I am here to help you with that, can I know your good name to proceed further?
I am Jacob Garcia.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure.
I am sorry to say you that there is no reservation found under your name in our database.
It's ok, thank you.
Thank you for reaching us.