Hello.
Hello, how may I aid you today?
I want to postpone my trip due to an emergency. Can you aid me in amending my existing reservation?
Sure, I will help you with that.
Thank you. Ticket was reserved on the name Stephen Young.
Ok, please wait for a minute.
Take your time.
Thanks for waiting, there is no active reservation found on your name.
No issues. Thank you for checking.
Thank you for opting us.