Hello.
Hello, how can I help you today?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, may I know your good name?
My name is Daniel Turner.
Please wait for a moment.
Sure, I will wait for your information.
Sorry to say that, no reservation was found with your good name.
Ok, not an issue. Thank you for providing information.
Thank you for reaching us.