Hello.
Hello.
Larry Williams this side.
Larry Williams, how can I assist you for the day?
I want to change my reservation which was done earlier due to personal issues, can you please help me in that?
Sure, I am happy to help you.
Thank you.
Please be on hold, in mean while I will check your reservation in my data base.
Sure, take your time.
Sorry to tell you Larry Williams, there is no reservation found  with your name in our reservation list.
That's ok, no problem. Anyway thank you for the information.
You are welcome, thank you for approaching us.