Hi.
Hello, how may I aid you?
I want to change my existing reservation due to some heavy floods at Denver, can you please help me in this?
Sure, I am here to help you. Could you please provide your name to check your reservation status?
Sure, my name is Karen Green.
Ok, please hold on for a moment.
Sure, I will wait for your response.
Sorry to say, there is no reservation on your name in my database.
Ok, that's fine.
Thank you for reaching us, have a nice day.