Hello.
Hello, how can I help you today?
I am Andrew Edwards.
Nice meeting you Andrew.
I need to reach Washington DC as I got promotion as manager so, can you please help me with flight ticket booking?
Sure, I will help you, first of all congratulations for your promotion.
Thank you.
Could you please let me know your airport codes?
Sure, I have planned to travel from PHL to DCA.
Can I know your travelling dates please?
Sure, I need to move on 04/02 and return will be on 04/04.
We found a flight for you in AA airline with 1 connection. Shall I proceed with the booking?
That's fine, please confirm a ticket with that flight.
Ok, your ticket is booked with the flight number 1026.
Thank you for your help.
Welcome.