Hello,.
Hello. How may I assist you?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, I am here to help you with your concern.
Thank you.
May I know your name please to check your reservation status?
Myself, Daniel Perez.
Please hold on a moment.
Ok.
Daniel Perez, no reservation has been found on your name in our records.
Ok, no issues. Thank you for your service.
Thank you for choosing us.