Hi, I am Donna Harris.
Hello, how may I help you for today?
As my schedule to attend for a conference is got cancelled, can you please cancel it?
Sure, please wait for a moment I'll check the details and revert you.
Ok.
Ok, found a reservation on your name. Shall I proceed with your cancellation?
Yes, you can proceed.
Ok, your cancellation of ticket is done successfully.
Thanks for the help.
Thanks for connecting with us, have a good day.