In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[Q]: customer: Hi. 
 agent: Hello, how may I aid you? 
 customer: Joseph Garcia here. I would like to spend some more days with my family, so please help me in changing my existing reservation. 
 agent: Sure, I am here to help you out. Please allow me a moment. 
 customer: Ok. 
 agent: Sorry  Joseph Garcia, there is no active reservation on your name in our database. 
 customer: That's ok, thank you for your help. 
 agent: Thank you for reaching us.
[A]: no_reservation


[Q]: customer: Hi. 
 agent: Hello, how may I help yo today? 
 customer: Stephen Harris here. Please help me out in booking the ticket from MSP to EWR. 
 agent: Sure, can you please mention with your dates of journey? 
 customer: My trip dates will be Mar 27 to Mar 29. 
 agent: Ok, may I know your airline preference please? 
 customer: No. 
 agent: May I know your class preference please? 
 customer: Business class. 
 agent: Please wait for a mean while. 
 customer: Ok. 
 agent: Sorry Stephen, there is no flight found as per your travelling details. 
 customer: That's ok, thank you. 
 agent: You are welcome.
[A]: no_flight


[Q]: customer: Hello. 
 agent: Hello. How may I assist you today? 
 customer: I want the flight with 1 connection limit. Can you please help me out? 
 agent: Sure, I will help you with that. 
 customer: Thank you. 
 agent: May I know your travel details? 
 customer: The travel dates are from 09/11 to 09/13. 
 agent: Please provide your source and destination details. 
 customer: The corresponding airport codes are from CA-OAK to PA-PHL. 
 agent: Please wait for a minute. 
 customer: Sure, take your time. 
 agent: May I know your name to proceed further? 
 customer: Sure, my name is Timothy Young. 
 agent: Sorry, we cannot find any flight with your travel dates. 
 customer: Ok, no problem. 
 agent: Thanks for contacting us, have a great day. 
 customer: Thank you for your information.
[A]:
no_flight