Hello.
Hello, how can I assist you today?
Can you help me to amend my reservation which I had done on the name Lisa Moore?
Sure, I am glad to help you.
Ok, thank you.
Please wait for a few minutes.
Sure, I will wait for your response.
Thank you for waiting, no reservation was found on your name to change.
Ok, that is not a problem. I will check my mails to know more.
Thank you for choosing us.