Hi. Jacob Roberts here.
Hello, how can I aid you today?
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you help me?
Sure, we are here to help you.
Thank you.
Ok, wait for some I will check and get back to you.
Sure.
Thanks for waiting there in no reservation found on your name.
No problem, thank you.
Thanks for approaching us.