Hi, I am Laura Thomas.
Hello, Laura. How can I assist you today?
I need to cancel my recent reservation due to change in weather conditions. Could you please help me in doing that?
Sure, I can help you with that. Please allow me a moment to check for the previous reservation of yours.
Sure.
Your patience is greatly appreciated. Laura, I see that there is no reservation found under your name.
Thank you for your valuable information.
You are welcome. Thank you for contacting us.