Hello.
Hello.
I am Donald Walker.
How can I assist you at this moment?
I just want to change my existing reservation, due to some personal problem, can you help with it?
Sure, I will help you with this. Please give me a moment to check your reservation status.
Sure, take your own time.
Donald Walker, there is no active reservation found under your name in our database.
Ok, no problem. Not an issue.
Thank you for contacting us.