Hi, I am Margaret Harris.
Hello, how may I assist you?
I want to cancel my reservation due to bad weather in my place, can you please help me in cancelling the reservation?
Sure, please wait a moment I'll check the details of reservation on your name.
Ok.
Sorry for the inconvenience, no reservation found on your name.
Ok, thank you for your response.
Thanks you for approaching us. Have a nice day!.