Hello.
Hello.
I am Patricia Collins.
What service that you are looking from our agency Collins?
I want to cancel my flight ticket, due to some problems I am unable to travel so can you please help me with that?
Sure, I am gleeful to help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Ok.
We regret to inform you that, there in no reservation on your name in our records.
Oh! It's ok no problem.
Thank you for approaching us, have a great day.
Thank you for your service.
Welcome.