Hello.
Hello. How may I support you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I'll help you in cancellation.
Thank you.
Please wait a moment I'll check the reservation status.
Sure, take your time.
Thank you for waiting, sorry to inform you that there is no reservation found by this name in our database. May I know your name please?
Can you please check again with the name Larry Robinson?
Ok, sorry no reservation found with this name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for opting us.