Hello.
Hello. How may I assist you?
Can you please help me in cancelling my recent reservation as my plan to go for holiday trip got postponed?
Sure, I am here to help you.
Thank you.
Let me know your name to check the reservation on your name.
Reservation is done with the name of Margaret Thompson.
Please, standby.
Ok.
Thanks for your time. Sorry to inform you that, there is no reservation found on your name to proceed for cancellation.
It's ok, thank you for your kind information.
Thank you for reaching us.