Hi.
Hello, how may I help you?
I want to cancel my recent reservation as my meeting with my lawyer got postponed. So, I request you to please cancel my recent reservation.
Sure, I am here to assist you.
Thank you.
May I know your good name please?
Sure, my name is Robert Thomas.
Please wait for a while.
OK.
Thanks for your time, we found a reservation on your name and it has been cancelled.
Thanks a lot for fulfilling my request.
Thank you for choosing us, have a good day.