Hello.
Hello, how may I help you?
I made a reservation earlier to go to holiday trip with my friends, due to some financial problems I want to change my reservation. Can you please help me with changing?
Sure, may I know your name?
My name is Christopher Hernandez.
Please standby.
Sure.
Thank you for your time. Sorry, we did not find any reservation in your name.
Not an issue, thank you for the information.
Thank you for reaching us.