Hello.
Hello.
Amy Hernandez here.
How may I aid you today?
Due to sudden work, I need to change my reservation. Can you please help me with it?
Sure, please wait a moment I will check the reservation status.
Ok.
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Not an issue, thank you.
Thank you for choosing us.