Hello.
Hello. How may I help you today?
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
Ok, I am here to help you with that.
Thank you.
Can I know your good name?
Susan Adams.
Please wait for a minute.
Ok.
Sorry to say that, there is no reservation found on your name in our database.
Not an issue, thank you for the information.
Thank you for reaching us.