Hello.
Hello.
I'm Emily Evans.
Can you please tell me how can I assist you?
My holiday trip has been postponed. So, I would like to change my reservation. Can you please help me with that?
Ok, please wait for some time.
Sure, take your time.
Thank you for waiting, sorry no flight ticket found with your name in my database.
Ok, no issues. Thank you for checking.
Most welcome.