Hello.
Hello. How may I assist you?
I have to cancel my flight ticket booking due to storm effect in that region, can you please help me in cancellation process?
May I know your name in the meanwhile, to check your reservation status?
Sure, you can check my reservation on the name of Stephanie Walker.
I found your reservation, would you like me to cancel it?
Yes, please go ahead.
I have cancelled your reservation successfully.
Thank you.
Welcome, have a good day.