Hello.
Hello, how can I aid you for the day?
Due to heavy rain, I want to change my reservation. Can you help me?
Sure, I am here to help you. Can I have your name, please?
Shirley Moore here.
Ok, please wait for sometime.
Ok.
Thanks for your time, no reservation was found on your name.
No issue, Thanks for the information.
Thank you for availing us.