Hello.
Hello, how can I oblige you?
I have some personal matters that need fixing so I need to change an existing reservation. Can you please help me in that?
Sure, may I know your name to check the reservation list?
My name is Margaret Thompson.
Please wait for a while. I will revert to you.
Sure.
Thanks for your valuable time.
That's not a issue. I will wait for your response because I need your help.
There was no reservation found on your name.
Ok, not a problem.
Thank you for consulting us.
Thanks for your kind information.
Have a colourful day.