Hello, my name is Charles Thomas.
Hello. How can I help you?
I want to cancel my recent reservation as I am super busy and cannot go on the trip, can you please help me in doing that?
Sure, I will help you to cancel your reservation.
Thank you.
Please give me a moment.
Ok.
Sorry, no reservation found on your name to cancel your reservation.
No problem, thank you anyway.
Welcome, have a nice day. Thank you for choosing us.