Hello.
Hello, how may I assist you?
I would like spend some more time with my family, could to change my previous reservation on my name?
Sure, I'm happy to help you. Before that, as it is mandatory to know your name before changing the reservation. Could I know your name please?
Please, check my previous reservation on Anthony Davis name.
Ok, hold on for a moment. Let me check. Sorry Davis, there are no flights reserved under your name.
That's ok, I guess my brother already changed my reservation.
May be, thank you for choosing our services.
Thank you for helping me.
Have a great day.