Hello.
Hello. How may I serve you today?
Can you please help me to cancel my previous reservation?
Sure, I am here to help you. Please let me know your name.
My name is George Young.
Ok, please wait a moment I'll check the reservation list.
Sure, I will wait for your response.
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
It's ok, not a problem with that. Thanks a lot for checking my ticket status.
Thank you for approaching us.