Hi.
Hello. How may I be of your assistance?
Due to heavy snowfall, I want to quit my trip. Can you please cancel my recent reservation?
Sure, I'll help you in cancellation. Could you please help me by providing your name to check the reservation status?
My name is Nicole Hall.
Thank you for providing your name, please wait a moment.
Sure.
Thank you for waiting, sorry to inform you that there is no reservation found by this name in our database.
That's ok, thank you for giving the information anyways.
Thank you for approaching us.