Hi.
Hello. How may I serve you today?
Myself Pamela Scott, can you help me to change a flight ticket which I did recently?
Sure, please be on hold let me check the reservation list and know you the current status.
Ok, please take your time.
Thank you for your time, we did not find any active reservation with your name in our database.
That is ok, thank you for assisting me.
Thank you for reaching us. Hope to serve you again.