Hello.
Hello, how can I be your helping hand today?
Unexpectedly, my trip got cancelled due to some financial issues, so I need to cancel my previous ticket. Can you help me out in cancelling the ticket?
Sure, I will help you. To proceed further, may I know your good name please?
Yes, my name is Kevin Williams.
Ok, please wait for a while, I will database and revert back to you. Thanks for being so patience.
You are welcome.
There is no reservation found on your name.
It's ok, thank you for checking.
Thanks for connecting with us, have a great day.