Hello.
Hello.
Can you help me in cancelling my reservation? I don't feel like travelling to Houston.
How can I guide you today? Sure. Please may I know your name?
Please find the status on the name Jason Rodriguez.
Give me a minute please?
Sure.
Sorry Jason, I have not found any reservation by your name.
That's fine, thank you for the information.
Thank you for reaching us, have a great day.