Hello.
Hello. How can I assist you today?
I want to change my existing reservation because I had booked with wrong destination code. Can you please help me to change previous reservation?
Sure, I will help you on that.
Thank you for noting down my concern.
Please mention the name for checking your reservation.
My name is Helen Perez.
Please give me a moment.
Ok, sure.
There is no reservation found under your name.
Ok, it might be done by my mother. Anyway thank you for the information.
Welcome, have a great day.