Hi.
Hello, how can I aid you today?
Due to health issues, I need to cancel my recent reservation. Please help me in that.
Sure, I am glad to help you.
Thank you.
May I know your name please?
My name is Sarah Hill.
Thanks for your name, please wait.
Sure.
Thank you for waiting, no reservation was found on your name to cancel.
No problem, thanks for your information.
Thank you for availing us.