Hello.
 Hello, how may I oblige you today?
I need to cancel my reservation, which is done recently. Can you please help me out?
Ok, please wait for a while.
Sure, I will wait.
Meanwhile could you share your name?
Sure, myself Justin Robinson.
We hardly tried to find your reservation but, no reservation has been found with your name.
Not a big problem, anyway, thank you for the information.
Your welcome.