Hi.
Hello, how may I assist you today?
 I am Michael Green. I want to book a ticket from TX-DFW to meet my cousins. Can you book a ticket to MN-MSP?
Sure, can you please provide your planned dates?
My travelling days are 08/28 and 08/30.
Do you have any other restrictions to be met?
 I need  a connecting flight.
Ok, please wait.
Ok.
Thanks for your time, sorry, we have a direct flight on that route.
 Do not proceed.
Thank you for reaching us.