instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hello, I am Jessica Mitchell. 
 agent: Hello, how may I assist you today? 
 customer: I am planning to conduct a free medical camp in New York, NY - JFK, so help me in booking a flight ticket from Denver, CO - DEN. 
 agent: Sure, when are you planning to travel? 
 customer: I would like to fly on 11/30, return on 12/02. 
 agent: Please wait for a moment. 
 customer: Sure. 
 agent: Thank you for your details, there are no flights available with the given details. 
 customer: No problem, thank you. 
 agent: Thank you.
answer:
no_flight


question:
customer: Hello. 
 agent: Hello, How can I render you today? 
 customer: I am Benjamin Wilson. Can you please cancel my reservation as my friend's wedding has been postponed? 
 agent: Sure, we are here to aid you. 
 customer: Thank you. 
 agent: Please, wait. 
 customer: Sure. 
 agent: Thanks for your time, there is no reservation found on your name Benjamin Wilson. 
 customer: No problem. Thank you. 
 agent: Thank you for opting us.
answer:
no_reservation


question:
customer: Hello. 
 agent: Hello. How can I help you today? 
 customer: My name is Andrew Johnson. Owing an emergency, I want to cancel my reservation. Can you help me for that? 
 agent: Sure, I am gleeful to help you to cancel your reservation. 
 customer: Thank you. 
 agent: Please wait a moment. 
 customer: Sure, take your time. 
 agent: Sorry, I didn't find any reservation on your name in our database to cancel your reservation. 
 customer: That's ok, thank you for checking. 
 agent: Thank you for opting us, have a great day.
answer:
no_reservation