Hello.
Hello.
I am Helen Lee.
How may I help you?
I am planning to visit Grand canyon adventure in New York, but due to an emergency work I could not visit the adventure.
Ok.
Could you please assist me in cancellation?
Sure, I will help you. Please, wait a minute.
Sure.
Thanks for waiting. I am sorry to inform you that, there is no reservation found on your name to proceed for cancellation.
Ok, no issues at all. Thank you for your help.
Thank you for approaching us.