Hi.
Hello, how can I assist you today?
Emily Hill here.
Glad to know you, Hill.
My health is not good to travel, so can you help me cancelling my reservation.
Definitely, let me check your reservation status first.
Ok, I will wait for your response.
Hill, there is no reservation found under your name in our records. May be something went wrong while you were doing your reservation.
Oh! it's ok, no problem.
Do you want any other help from us?
No, thank you for spending your valuable time for assisting me.
That's my pleasure to serve you, thank you for choosing our service. Have a great day.