Hello.
Hello. How can I assist you?
I want to cancel my reservation, due to some health issue I am unable to travel those dates, can you please cancel my reservation?
Sure, I can help you. Please let me know your name in the previous ticket to check.
Thanks, my name is Michelle Baker.
Ok, sorry to inform you that, there is no reservation found under your name to cancel.
Oh! It's ok no problem. Thank you for your information.
Thank you for reaching us.