Hello.
Hello, how can I assist you?
Can you please help me to book a flight from IAH to ORD?
Sure, may I know the travelling dates?
My travel dates are Nov 27 to 29.
Do you have any connection limit?
I prefer direct flight.
 Are there any other specifications?
My return time should be afternoon.
May I know your name?
I am Sarah Taylor.
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
No problem, thank you for the information.
Thank you for opting us.