Hello, myself Dennis Harris.
Hello. How may I aid you?
I want to cancel my recent reservation, can you please help me out?
Sure, I am happy to help you and please give me a moment to check it.
Ok, take your time.
Thank you for waiting, there is no previous booking found based on the user name that you have provided us for checking purpose.
It's ok, thank you for the information.
You are most welcome.