Hello.
Hello. How may I guide you today?
I have planned to go for Adventure trip, due to some issues it has been cancelled. Can you please cancel my reservation?
Sure, I will help you with that. May I know your name please?
Sure, I am Nancy Walker.
Please wait for a minute.
Sure.
I am sorry to say that there is no reservation found under your name.
Ok, Thank you.
Thank you for reaching us.