Hello, my name is Anthony Hernandez.
Hello, how can I assist you today?
I want to change my existing reservation due to postpone of bike race.
Sure, please wait for a moment. I will check and get back to you.
Ok, I will wait.
Thank you for waiting, sorry to say that, no reservation was found with your good name.
No problem, thank you for your service.
Thank you for opting us. Have a nice day.