instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hello, I am Larry Campbell. 
 agent: Hello, how can I help you? 
 customer: I want to meet my college friend at San Francisco, SFO. 
 agent: Ok. 
 customer: Can you help me in booking with a connecting flight? 
 agent: Sure, we are mirthful to help you. 
 customer: Thank you. 
 agent: Can you please let me know your journey dates? 
 customer: My travelling dates are from 10/23 to 10/25. 
 agent: What is your take off airport code? 
 customer: I am boarding at Boston, BOS. 
 agent: Please wait a minute, I will search a flight for you. 
 customer: Sure. 
 agent: Thanks for your time. 
 customer: Ok. 
 agent: Unfortunately, there are no flights found on your route. 
 customer: Ok, No problem. Thanks for the information. 
 agent: Thank you for choosing us.
answer:
no_flight


question:
customer: Hi. 
 agent: Hello, how may I aid you? 
 customer: Can you book a connecting flight to Oakland? 
 agent: Sure, could you please provide your willing dates to travel? 
 customer: My travel dates would be from 10/01 to 10/03. 
 agent: Ok, may I know the code of airport to search for the flight? 
 customer: I am planning a business trip and my airport codes are MCO to OAK. 
 agent: Ok, please wait a moment. 
 customer: Sure. 
 agent: Ok, there is a flight 1019 in AA airline matching your details with price 100. Shall I proceed? 
 customer: I am fine with this flight and you can book it. 
 agent: May I know your name to book the ticket? 
 customer: Nicholas Lee here. 
 agent: Ok, your booking is done. 
 customer: Thanks for your help. 
 agent: You are welcome.
answer:
book


question:
customer: Hello. 
 agent: Hello, how may I serve you? 
 customer: Can you help me to change my recent reservation because my trip dates are got postponed, can you help me? 
 agent: Sure, I am here to help you. 
 customer: Thank you. 
 agent: Please help me with your good name. 
 customer: I am Kimberly Collins. 
 agent: Sorry, there is no active reservation on your name. 
 customer: That's ok, thank you for checking. 
 agent: Thank you for opting us.
answer:
no_reservation