Hi.
Hello, how best I can serve you for the day?
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my existing reservation.
Sure, we are here to help you. May I know your name please?
Sure, Nancy Edwards here.
Ok, please be on hold.
Sure.
Sorry we could not find any reservation on your name.
Ok, no issues. Thank you for your assistance.
Thank you for choosing us.