Hello.
Hello, how can I guide you for today?
Here Carolyn Hall. I need to cancel my reservation because my health is not good.
Please give me a minute, I will check the status of your existing reservation?
Sure, take your own time.
Sorry, there is no reservation found under your name in our database.
That.s fine, no problem, thank you for giving information.
Thank you for contacting us, have a nice day.