Hello.
Hello, how can I help you?
I would like to change my reservation as my exams got postponed, can you please help me out with that?
Sure, I am here to help you with that.
Thank you.
May I know your name please?
Myself Brian Mitchell.
Please wait, I will check your reservation and revert back to you.
Sure, I will wait for your response.
We don't have any reservation with the name Brian Mitchell.
That's ok, no problem. Thank you for checking out.
Thank you.