Hello,.
Hello, How can I be of your service?
As I am fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you please help me with that?
Sure, We are here to help you. To proceed further, we need your name?
Samuel Phillips is my name.
Ok, please hold on.
Sure.
We did not find any reservation, with the name Samuel Phillips.
Ok, no issue. Thank you for your information.
Thank you for reaching us with a query.