Hi.
Hello, how may I assist you?
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
Sure, I am here to help you for this. May I know your name please?
Sure, my name is Brandon Young.
Please wait for a while.
Sure.
Sorry for inconvenience, no reservation is found under your name to change.
Ok, no problem.
Thank you very much for approaching our agency.
Anyways, thank you for your service.
You are welcome.