Hi.
Hello, how may I aid you today?
Actually, I need to cancel my reservation which is recently done due to personal issue, can you please help me out?
Sure, we are here to help you.
Thank you.
May I know your name please?
Sure, my name is Larry Allen here.
Please wait a minute.
Sure, I will wait.
Sorry to inform you that, there is no active reservation found on your name to cancel.
Ok, not an issue. Thank you for your information.
Thank you for opting us.