Hello, I am Carolyn Thomas.
Hello. How can I aid you?
Due to an emergency meeting, I want to cancel my existing reservation. Can you please help me out?
Sure, we are here to help you out.
OK.
Please wait a while I will check and let you know.
OK.
Thanks for being patient. There is no reservation found by this name.
OK, no problem. Thanks for the information.
Thank you for choosing us.