Hello.
Hello. How may I help you?
I want to cancel my existing reservation, can you help me?
Sure, I will help you. May I know your name please to check the reservation status?
Myself Lisa Harris, as I need to take care of my family business I want to cancel my reservation. Please help me.
Please wait for a minute Lisa.
Sure, but be quick.
Lisa, there is no reservation found with your details.
That's fine, no issues with it. Anyways, thank you for checking.
Thank you for choosing us, have a good day.