Hi.
Hello.
I am Deborah Wilson.
How can I assist you today?
I am unable to travel at this moment due to health issues, so can you help me for cancelling my recent reservation?
Sure, please allow me a moment to check for the previous reservation.
Ok, I will wait for your reply.
Deborah, there is a no reservation found under your name.
Oh! It's ok, no problem I think my sister already cancelled my reservation.
Thank you for contacting us.