Hello.
Hello, how may I aid you?
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
Sure, we are here to help you. May I know your name please?
Thank you. my name is Larry Edwards.
Please stand by.
Ok.
Thanks for your time, there is no active reservation found in your name.
Not an issue, thank you for the information.
Thank you for opting us.