Hello, I am Thomas Anderson.
Hello, how may I aid you today?
I need to cancel my recent reservation due to heavy floods in the city. Could you please help me in doing that?
Sure, we are blissful to help you. Please wait a moment, let me check your recent reservation with us.
Sure.
Thanks for your time, sorry, unfortunately no reservation found with your name.
No issues, thank you for your information.
Thank you for approaching us, have a great day ahead.