Hello.
Hello, how may I help you?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Sure, I will help you. May I know your name?
Pamela Martin.
Thank you. Please wait for a while, I will check your reservation status and get back to you.
Ok.
Sorry, there is no reservation found under your name in our database.
Sad to hear that. Anyway, thank you for the service.
You are most welcome.