Hello, I am Samantha Smith.
Hello Samantha Smith, how can I assist you today?
I want to cancel my reservation, can you please help me to cancel my reservation?
Sure, we will help you for cancellation. Please wait for a moment, I will check and notify you the present status.
Ok.
Thanks for waiting, we did not find any reservation on your name.
Ok, no problem. Thanks for your help.
Thank you for availing us.