Hi.
Hello, how may I aid you today?
I need to cancel my reservation due to some issues, can you help me out?
Sure, please share me your good name.
Myself John Gonzalez.
Please wait for a while.
Sure, take your own time.
Sorry to say that, there is no active reservation found on your name.
That's ok, not an issue. Thank you for your help.
Thank you for opting us.