Hello.
Hello. How may I aid you?
I am Sandra Davis, want to cancel my trip because of some reason. Can you done this for me?
Sure, I am glad to help you. Please wait, I will check your reservation status first.
Sure, take your time.
Davis, there is no reservation found under your name in our database.
That's fine, not an issue. Thank you for your information.
You are welcome and thank you for choosing us.