Hello.
Hello.
My name is Justin Gonzalez.
Ok Justin, how may I guide you for today?
Actually I planned to attend a music concert in NYC, but due to bad weather condition in New York my destination is changed to Seattle.
Ok, can you please give me a minute so that I can check the status of your existing reservation.
Sure, take your own time.
Sorry, there is no flight ticket previously booked on your name.
That's fine.
Would you like to know any other information from my side?
No, thank you for your time.
Thank you, have a nice day.