Hi.
Hello, how may I assist you today?
Can you please help me in changing my recent reservation?
Sure, we are here to help you.
Ok, thank you for accepting my request.
May I know your good name please?
Myself Michael Carter.
Please wait a minute.
Ok, I will wait.
Sorry, there is no active reservation on your name to change.
Thanks for your information.
Thank you for opting us.