Hi, Michelle Mitchell here.
Hello, how may I help you?
Owing to an emergency, my business conference got postponed. So I want you to change my existing reservation.
Sure, please wait for a while.
Sure.
We found a new reservation on your given name. Can you please share your journey points?
Sure, my new reservation departs from IAH to EWR.
Please share your new journey dates?
Sure, my scheduled dates are Oct 4 and Oct 6.
Are you looking for any preferred connections?
Yes, I would prefer a connected flight.
Do you have any other specifications to be met?
I am looking for a depart time at evening. And return time at afternoon.
Please wait for a while.
Sure.
Sorry, no flights found on your given new journey details.
Ok, no issues. Thank you for your information.
Thank you for choosing us.