Hello.
Hello.
Myself Katherine Thompson.
What can I do for you now?
I would like to change my existing reservation, can you help me in that?
Sure, I can help you with changing process.
Thank you.
Let me check with your details in our portal.
Sure, please take your time.
I regret to inform you that no reservation has found for the user name in our booking list.
That's ok, no problem. thank you for the information.
You are most welcome and thank you for utilising our service for your help.