Hello, Gregory Walker here.
Hello. How can I help you Gregory Walker?
Due to inclement weather in Las Vegas, I would like to change my reservation.
Sure, give me a moment please. Let me check your reservation status in our database.
Sure, take your time.
Gregory Walker, there is no active reservation found with your name in our database to change it.
No problem, thank you for assisting me.
Thank you, have a nice day.