Hello.
Hello, how may I serve you?
I need your assistance in booking a ticket from CLT to DCA, can you help me with that?
Sure, help me with the trip dates?
Sure, my planned departure and return travel dates are 26th and 28th of August.
May I know your name please?
My name is Samantha Perez.
Do you have any preferences?
Yes, I need direct flight.
Sorry, no flights were running in your desired routes.
That's ok, thank you for giving the information.
Thank you for reaching us.