Hello.
Hello. How may I help you?
Can you please help me to change my reservation?
Sure, may I know your name?
My name is Kimberly Scott.
Can I know your new airport codes?
Sure, my source point is EWR and destination point is AUS.
Sure, could you please provide your travelling dates to search for the flight?
My travelling dates are on May 11 and May 13.
Do you have any requirements?
I need a direct flight.
Sorry to say, no flight is available for you.
Ok, not a problem.
Thank you for reaching us.