Hello.
Hello, what kind of assistance are you looking for?
I want to change my existing reservation due to heavy rainfall, can you please help me with that?
Sure, I can do the need full for you. Will you please let me know on what name your reservation was made formerly?
My name is Nicholas Wright.
Ok, please allow me few minutes to check the current status and revert you.
Sure.
Thanks for waiting, I have gone through the reservation list but there is no reservation found under your name in our data base.
Not an issue, thank you.
Thank you for choosing us.