Hello.
Hello, how may I assist you today?
I am Melissa Thomas. I would like to cancel my reservation as I am having delegates meet, can you please help me out?
Sure, we are here to help you.
Thank you.
Please wait for some time, I will check with your reservation status and revert to you.
Sure.
Sorry to notify, there is no reservation found on your given name.
Ok no problem, thank you for your services.
Thank you for reaching us.