Hi.
Hello, how may I aid you?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, I am here to help you. May I know your good name please?
Sure, my name is Emma Green.
Please wait for a while.
Sure.
Thanks for your time, we found a reservation in your name and it has been cancelled.
Ok, thank you for your service.
Thank you for opting us.