Hi.
Hello.
Myself Benjamin Green.
Green, how can I assist you?
I want to cancel my recent reservation due to heavy snowfall in my location, can you help me?
Sure, I am here to help you. Please wait, I will check your reservation status and let you know.
Sure, I will wait for your reply.
Green, I have not found any reservation on your name in our database.
That's fine, not an issue. Thank you for checking.
You are most welcome and thank you for contacting us.