Hi.
Hello, how may I assist you?
Kathleen Roberts here.
Nice to meet you Roberts.
 I am very excited as this trip is very special, I am going to hangout with my school friends after a long time.Can you please book a ticket from OAK to DCA?
Sure, can you help me providing your trip dates please?
My trip dates are 09/14 and 09/16.
I found a flight for you with Delta airline and it costs you 200. Shall I proceed?
I want a flight with 1 connection.
Delta airline is with single connection. Shall I proceed?
Yes, proceed.
Your ticket has been booked.
Thank you for the help.
Thank you for reaching us.