Hello.
Hello, how may I support you?
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
Sure, may I know your name please?
Sure, my name is Christine Wilson.
Please be on hold.
Sure, I'll be online.
Thank you for your time, we did not find any active reservation in your name to cancel it.
That's ok, thank you for giving the information.
Thank you for reaching us.