Hello.
Hello. How may I help you?
I want to cancel my recent reservation, because recently I got an accident and doctor said that I have to take rest for few months, will you help me?
Sure, I will help you.
Ok.
Please, provide your name.
Sure, I am Betty Allen.
Give me a minute to check the reservation on your name.
Sure.
Thanks for your precious time. I am sorry to inform you that, there is no reservation found on your name.
No problem, thanks for your kind service.
Thank you for contacting us.