Hello, Edward Moore here.
Hello Moore, British airways here. How can I help you?
My client meeting got cancelled because they are not happy with our services. Could you help me to cancel my reservation.
Sure, please be online for a moment to check your details in our data base.
Sure, take your time.
There is no ticket booked on your information to cancel that, I think your ticket is not properly while you are reserving. Is there any other help that can I do for you?
No problem, thank you for assisting me.
Thank your for contacting us and keep on contact is there any other help in future.