Hello.
Hello, how may I aid you?
I want to change my recent reservation because of some work. Can you please help me out?
Sure, could you please provide your name to check your reservation status?
Sure, my previous reservation is on the name of Robert Davis.
Ok, please wait a moment I will check your reservation details and proceed further.
Sure.
Sorry to say, there is no reservation on your name in my database.
Ok, no problem. Thank you for your information.
Thank you for choosing us, have a nice day.