Hello.
Hello.
Mark Thomas here.
In which way I can assist you at this moment?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I am mirthful to help you with that.
Thank you.
Please wait a moment to check your previous reservation status.
Ok, I will wait.
We regret to inform you that there is no previous reservation on your name in our records.
Anyway, thanks for the information.
Thank you for contacting to our services, have a great day.