Hello, I am Kevin Williams.
Hello, Kevin Williams, How can I help you the best today?
Could you please help me to change an existing reservation as my trip got postpone due to my leaves are not approved?
Sure, I can help you to change your reservation.
Thank you.
Please let me allow, to check your reservation status.
Sure.
Thanks for your time, there is no active reservation on you rname to change it.
Ok, not an issue. Thank you for your information.
Thanks for your presence.