Hello.
Hello.
I am James Martin from Washington.
Welcome to flight booking agency James.
Due to some problems I am unable to travel on those dates so can you please change my travel dates in my previous reservation?
Sure, I am glad to help you with that.
Thank you for accepting my request.
Please wait a moment to check your previous reservation.
Ok.
We regret to inform you that, there is no reservation on your name in our records.
Oh! May be I am not booked my ticket properly at that time. Thank you for your service.
Thank you for contacting us, have a great day.