Hi,. I am Pamela Perez.
Hello, how may I help you?
I already had a reservation for my holiday trip but, suddenly I need to attend a client meeting at head quarters. So I need to change my reservation. Can you please help me out?
Sure, we are here to help you.
Thank you.
Please, stay online. I will check the previous list and revert to you.
Ok.
Thank you for your valuable time. We are sorry to inform you that, no reservation was found on your name.
Ok, no problem. Thank you for your quick response.
Thank you for reaching us, have a good day.