Hello.
Hello.
Melissa Johnson here.
How can I help you today?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, I am here to help you.
Thank you.
Please wait for a while.
Ok, take your time.
Thanks for waiting, we found your reservation. Shall I cancel it?
That's great. Yes, please cancel my reservation.
Your ticket has been cancelled.
Thank you for your kind assistance in cancelling of my reservation.
Thank you for approaching us.