Hello.
Hello. How can I assist you?
I have reserved a flight ticket in the last month but now I am unable to travel because I am not feeling well. Can you please help me in cancelling the ticket?
Sure, I will help you with that.
Thank you.
May I know your name please.
Sure, my name is Mary White.
Mary White, we couldn't find any reservation under your name in our database.
I have got the confirmation mail when I have reserved the ticket. Can you please recheck once?
Sure, I will recheck once again. Wait a moment please.
Ok, please reply me as soon as possible because I am in hurry.
Sorry White, we couldn't find any reservation under your name in our database.
I will check my mail once and I will reach you again. Thank you for your help.
Thank you for approaching us.