Hello.
Hello, how may I best serve you today?
I made a reservation to watch the live cricket match, but due to bad weather conditions the match got postponed to other dates. Will you help me in changing my reservation?
Sure, I can help you that.
Thank you.
May I know your good name please?
Sure, my name is Nancy Wilson.
Ok, please wait for a moment.
Sure.
Unfortunately, there is no active reservation found on your name.
No problem, thanks for your assistance.
Thanks for communicating with us, wish you a happy day.