Hi.
Hello, how can I help you?
My visit to my grandfather's house with my parents was postponed, So for this I want to cancel my recent reservation.
Sure, can you please help me with your name?
Will you help me in this with the name of Pamela Lewis?
Please wait a while I will check and let you know.
Ok.
Thank you for waiting. Sorry, we did not found any reservation on your name.
No problem. Thank you for your helping hand.
Thank you for reaching us.