Hi.
Hello, how can I support you today?
I made a reservation earlier this week to give a presentation about my new innovation at New York. But, due to technical issues I need to cancel my resent reservation. Can you help me in cancellation?
Sure, I can help you with the cancellation. May I know on which name the flight ticket has been reserved?
I made a reservation by this name Ronald Davis.
Ok, give me a minute. I will check the status of your reservation and get back to you.
Ok, take your time.
Thank you for your time. Unfortunately, we didn't found any active reservation matching with your name.
Ok, I think my reservation is not confirmed yet. I will approach you later, thanks for your help.
Thank you for being with us for the cancellation. We hope to serve you again.