Hello.
Hello, how can I assist you now?
Can you help me to change my recent reservation?
Sure, I am happy to help you with that.
Thank you.
Can I have your name please to check your reservation status?
Timothy Jackson here.
Ok, please wait a moment.
Sure.
Sorry Timothy Jackson, no reservation has found under your name to change.
It's ok, thank you for the information.
Thank you for choosing us, have a good day.