Hello.
Hello, how may I assist you today?
I want to cancel my recent reservation, can you please help me with that?
Sure, may I know your name for the cancellation process?
My name is Susan Adams.
Thank you, please wait for a while.
Sure.
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.
Not an issue, thank you.
Welcome, thank you for reaching us.