Hello.
Hello, how may I assist you?
I am Frank Campbell. I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
Sure, I will help you.
Thank you for that.
Please wait a moment.
Sure, I will wait for your response.
Sorry, there is no reservation on your name.
Oh! It may not booked properly due to server issues while booking.
Thank you.