Hello.
Hello, how may I aid you?
Can you please help me in changing my existing reservation?
Sure, I am here to assist you. Please help me with your name.
My previous reservation has done with the name Mary Taylor.
Thank you. Please wait, let me check your reservation status in our database.
Sure, take your own time.
Sorry, I did not find any reservation under your name in our database.
Ok, not an issue. Thank you for providing information.
You are welcome and thank you for choosing us.