Hi.
Hello. How can I help you?
I want to cancel my reservation as I got any emergency work in our office.
Can I know your name to check your reservation details please?
Sure, I am Mary Anderson.
Sorry, there is no reservation found by your name.
It's ok. It might be cancelled by my manger but he did not informed me yet.
It's ok.
Thank you for your services.
Thank you and have a nice day.