Hello.
Hello, how can I be your helping hand today?
I just want to cancel my recent reservation, due to sudden demise of my great grand father. Can you aid me with cancellation?
Sure, That's very sad to hear from your side, hope his soul rest in peace. May I know your name to proceed further?
Sure, you can check my reservation on the name of Patricia Hernandez.
Ok, please wait for a moment.
Sure.
Thank you for waiting, There was no reservation found on your name to cancel it.
That's Ok, thanks for your information.
Thank you for opting us.