Hi.
Hello, how can I serve you?
I just want to cancel my recent reservation as my meeting got post pone due to some technical issues. Can you help me with this?
Sure, I am gleeful to assist you.
Thank you.
May I know your name?
I am Brenda Lopez.
Please wait a while.
Sure.
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
That's ok, not an issue. Thank you for your information.
Thank you for reaching us.