Hi.
Hello. How may I guide you at this moment?
Can you please help me to cancel my father's reservation? Yesterday night he met with an accident.
Sad to hear that, we do provide the cancellation services also. May I know your father's good name to check the database for finding reservation status?
His name is Matthew Gonzalez.
Wait a moment please, let me check the current status of your father's reservation and get back to you.
Sure, I am waiting for your response.
Sorry to inform you, there is no active reservation found with the name Matthew Gonzalez in our database to cancel it.
Not an issue, may be my brother have cancelled the reservation.
May be that is the reason I couldn't find your provided father's reservation.
Yes, anyway thank you for the information.
Thank you for utilising our service, keep utilise our service in future too.