Hi.
Hello, do you need any assistance from my side?
Actually, I want to change my reservation which is done recently due to some problems, can you please help me?
Sure, I am glad to help you and I need your name for checking purpose. Can you please provide?
Sure, my name is Lisa Allen.
Thank you for your information, I have found your reservation and can you please provide your airport codes?
Sure, my planned airport codes are from DCA to AUS.
Can you please provide your preferable travel dates?
Sure, my travelling dates are from Feb, 05 to Feb, 07.
Is there any other preferences?
Yes, I need a economy class.
 I found a flight with a fare of 200 and there is a 1 stop over in your journey and the flight number is 1003 in United airlines, shall I proceed with ticket booking?
Ok, you can book it.
Your flight ticket booking is confirmed.
Thank you for your help in booking my ticket.
Thank you for reaching us, have a great journey.