Hello.
Hello, how can I help you?
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
Sure, may I know your name please to check the status of your reservation?
Sure, my name is Richard Jones.
Give me a minute, Jones.
Sure, take your time.
Jones, there is no reservation found with your name in our records.
Ok, no issue. Thank you for your information.
Thank you for contacting us, have a good day.