Hello.
Hello.
I am Michelle Moore.
Michelle Moore, how can I aid you today?
Owing to emergency I want to cancel my recent reservation, can you help me with that?
Sure, I am here to help you.
Thank you.
Hold on for a moment. Let me check.
Sure.
Sorry Michelle Moore, there are no flights reserved on your given name.
No problem, thank you for the information.
Welcome, thank you for choosing us. Have a great day.