Hi.
Hello. How may I help you today?
My holiday trip got cancelled, can you please help me in cancelling my recent reservation?
Sure, I'll try to help you in cancellation.
Thank you.
Could you please let me know your name to check the reservation list?
I am Eric Evans.
Thank you for providing your name, please wait a moment.
Ok.
Thank you for waiting, No reservation was found on your name in our database.
Ok, no issues. Thank you for your information.
Thank you for approaching us.