Hello.
Hello.
Sharon Thompson this side.
How may I assist you?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Sure, I will help you. Please wait a moment, I will check your reservation status.
Thank you. Ok, take your time.
Sharon Thompson, no reservation has been found on your name in our records.
That's ok, no problem. Anyway thank you for checking.
Thank you for approaching us.