Hello.
Hello, how can I help you?
I have made an earlier reservation to attend for a meeting, due to some issues it has been postponed. Can you please help me with cancellation?
Sure, I am here to help you. May I know your name?
Please check my reservation on the name of Amy Hernandez.
Ok, please wait for a while.
Sure.
Thank you for waiting, There was no reservation found on your name.
Ok, thanks for your help.
Thank you for choosing us.