Hello.
Hello, how may I help you?
May I know if it is possible to change my existing reservation as I can not make the journey due to heavy snow fall?
Sure, I am here to help you.
Thank you for the positive response.
May I know your name to check it?
Ok, please check for the name Janet Martinez.
Please give me a time to check.
I will wait for your response.
We found your reservation, can you please tell me your new airport codes?
Ok, thank you for the information. Please amend the reservation to my planned origin airport code HOU and destination is EWR.
Can you help me with your travelling dates?
Yes, I planned my journey on the dates Oct 2nd and Oct 4th respectively.
Do you have any pause in your journey?
Ok, please book a single connecting flight.
May I know your class preference?
Please book any class which is available.
Ok, do you have any other specifications?
No.
We found a connecting airline of Frontier airline in the economy class with fare of 100, can I proceed for booking?
No, please don't proceed as I do not prefer a low-cost airlines. Can you check for normal-cost airlines?
Ok, we found United airlines, can I proceed with this?
Ok, please book it.
Your ticket has been confirmed with flight number 1029.
Ok, thank you for amending my reservation.
Thank you for reaching us.