Hello.
Hello. How can I help you for the day?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I am gleeful to help you with that. May I know your name please?
My name is Jacob Carter.
Please wait for a while, let me check your previous reservation status.
Sure, I will wait for your information.
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
That's ok, thank you for checking.
Thank you for reaching us, have a great day.