Hello.
Hello, could you please tell us for what help you approached us?
 I want to change my destination airport code in my existing reservation, can you please help me out?
Sure, could I have your name please?
My name is Christine Johnson.
Ok, please allow me a moment.
Ok, take your time.
Sorry, there is no reservation with your name in our portal to make changes further.
That's ok, thank you for checking.
 You are welcome, have a great day.