Hello.
Hello, how may I assist you?
I am planning to book a ticket from CLT to PHX. Can you please help me out to book a ticket for me?
Sure, may I know your planned travel dates please?
I am planning to travel on Aug 11 and return back on Aug 13.
Would you like to travel in a connecting flight or a direct flight?
I am looking for a connecting flight.
May I know your good name please?
Sure, I am Scott Hill.
Do you have any particular time for departing and returning?
No, I am ok with any time.
Do you have class preference?
No.
Do you have any airline preference?
No, I am ok with any airline preference.
We found Southwest airline with economy class and flight number is 1002 with arrival time is 14 and departure time is 11.Shall I proceed for booking?
That's fine, please proceed the booking.
Your ticket is booked.
Thank you for your service.
You are welcome.