Hi.
Hello, how can I assist you?
Could you please help me to cancel my recent reservation as my trip got postponed due to bad weather conditions?
Sure, I am here to help you. May I know your name please?
I am David Phillips.
Ok, please stand by.
Sure.
Thank you for your time, we found a reservation on your name and it has been cancelled as per your request.
Thank you for your help in cancellation.
Thank you for reaching us, have a nice day.