Hello.
Hello. How can I assist you?
I want to cancel my reservation, so please help me in the cancellation.
Sure, We are here to aid you. May I know your name?
Myself Jennifer Edwards.
Give me a minute.
Ok.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
Not an issue. Thank you.
Thank you for choosing us.