Hello.
Hello. How can I aid you?
I am looking for a flight from LAX to CLT, can you please help me in booking?
Sure, We are here to help you. Can I know your travelling dates?
My travelling dates are Jan 16 and Jan 18.
Do you need any break?
Yes, I need a break.
Is there any other preferences that you would like to add before booking?
I want to depart in afternoon.
Before check with the airlines, may I know your name please?
Sure, my name is Lisa Lewis.
 We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
That's ok, thank you for checking.
Thank you for reaching us.