Hi.
Hello. How may I assist you?
Due to the sudden change in climate, my FIFA tournament got postponed. So I want you to change my existing reservation.
Sure, I am here to help you. Can I have your name please to check the status of your reservation?
Sure, Emily Lopez here.
Please wait a moment.
Sure.
Emily Lopez, no reservation has been found on your name in our records.
Ok, no issues. Thank you for your assistance.
Thank you for approaching us.