Hello.
Hello, how can I support you?
My name is Ruth Allen, due to heavy rainfall, I want to cancel my recent reservation.
Sure, we are here to help you. Please wait for a few minutes, I will check with the reservation on your name and revert to you.
Sure.
Thank you for waiting, There was no reservation found on your name in our database.
Not an issue, thank you.
Thank you for contacting us.