Hello.
Hello, how may I oblige you today?
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out with changing my reservation?
May I know your good name to check the reservation?
My name is George Taylor.
Thank you for proving your good name, there is no reservation found on your name.
Not a problem, thank you for the information.
Thank you for making us to help you today.