Hi.
Hello, how may I serve you?
Can you please cancel my recent reservation? As I'm unable to catch the flight due to health problem.
Can you please help me with your good name?
Sure, my name is Nicholas Rodriguez.
Please wait.
Sure, take your own time.
Thank you for waiting, there is no active reservation found on your given name.
Oh! May be my friend has already cancelled it. Thank you anyways.
Thank you for choosing us.