Hello.
Hello, how may I assist you?
I am very happy to change my existing reservation because my examination was postponed, now I have much time to prepare for the exam.So please help me in modifying my recent reservation.
Sure, please help me with your name to check your reservation details.
Please check with the name Sandra Hall.
Sorry, no reservation is found on your name.
It's ok. Thank you for the information.
Thank you for choosing us, have a nice day.