Hello, I am Kathleen Harris.
Hello, how may I guide you for now?
I would like to change my existing reservation, due to heavy rainfall my event has been postponed. Could you please help me with changing?
Ok, give me a moment to check first and then I will revert back to you.
Sure.
Kathleen Harris, no reservation was found in our data base by your name.
Ok, no issues.
Sorry for the inconvenience.
Thank you for your information.
Thank you for reaching us.