Hello.
Hello, how may I assist you?
There is a slight change in my recent reservation, can you please help me?
Sure, I am here to help you for this. May I know your name please?
Sure, the ticket is reserved under the name Ruth Brown.
Please wait for a while.
Sure, I will.
Sorry for inconvenience, no reservation is found under your name.
No issue, anyway thank you for checking.
Thank you very much for contacting our agency.