Hello.
Hello. How can I help you?
I have some personal matters that need fixing so I need to cancel my recent reservation.
Ok.
Can you please help me?
Sure. Can you please let me know your name to cancel the reservation on your name?
Laura Wilson is my name.
Please wait a minute.
Sure.
Thanks for waiting. There was no reservation found on your name.
That's not a problem.
Thank you for choosing us.