Hi.
Hello, how can I help you?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure,I can help you with that. May I know your good name please?
I am Christine Robinson.
Please stay online while I'll check your reservation status in our database.
Sure.
Christine Robinson, there is no active reservation found under your name to do cancellation.
Ok, no issues. Thanks for the information.
Thank you so much for choosing us.