Hello.
Hello, how can I serve you?
I want to cancel my recent reservation due to sudden demise of my grand father. Can you please help me with this?
Sure, I am here to help you.
Thank you.
Can I know your name please?
Sure, my name is Nicholas Wright.
Sorry to inform you that there is no active reservation on your given name.
Thant's ok, thank you for the information.
Thanks for contacting us.