Hello.
Hello.
Myself Brian Taylor.
How can I aid you?
I woudl like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, please allow me a moment to check for the status.
Ok, I will wait for your response.
Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to  cancel it.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.