Hi.
Hello, how may I serve you now?
I want to cancel my reservation, can you help me with that?
Sure, I will help you with that. May I know your good name?
Thank you. Carolyn Anderson here.
Please wait for a moment, while I check for the reservation.
Sure, take your time.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, thank you.
Thank you for visiting us, have a nice day ahead.