Hello.
Hello, what can I do for you today?
I want to change my existing reservation, as my schedule got changed regarding exams. Can you please help me with it?
Sure, I am glad to help you.
Thanks a lot.
May I know your name please?
My name is Joshua Nelson.
Thanks for your name, please wait.
Ok, sure.
Thank you for waiting, no reservation was found on your name to change.
Ok, it is not a problem. Thanks for the information.
Thank you for choosing us.