Hello.
Hello, how can I assist you?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, we are happy to help you. May I know your good name to proceed further?
I am Helen Thomas.
Sorry, we did not find any active reservation on your name in our records.
Ok, no issues. Thanks for the information.
Thank you for contacting us.