Hello.
Hello, how may I support you today?
I want to cancel my recent reservation. Could you help me with that?
Sure, I am here to help you.
Thank you.
May I know your good name?
Emma Moore here.
Please, wait for a while.
Ok.
Thank you for being patience, there is no reservation found on your name.
That's ok, no problem. Thank you.
Thank you for choosing us.