Hello.
Hello. How can I assist you?
I am Gregory Baker. Can you aid me in changing my existing reservation to my new intents which I will provide?
Sure, can I know your name for checking the previous reservation?
The name mentioned above is my reservation name.
Please give me a minute.
Ok, not a problem will wait.
Sorry Baker, there is no reservation available on your name.
That's ok, thank you for spending your time to search my reservation.
You are welcome.