Hello.
Hello. How can I help you?
I am looking to do some changes in my existing reservation. Can you help me for that?
Sure, please help me with your name to check your reservation details in our database.
My name is Nicole Allen.
Thank you, please wait for a while.
Sure, I will wait for your response.
I am sorry to say you that there is no reservation found under your name in our database.
That's ok, thank you for checking.
Thank you for choosing us.