Hi.
Hello, how may I assist you?
Unfortunately, I would like to cancel my recently done reservation due to some health issues, can you please help me in this intent?
Sure, can you help me with your name to check your details in my records?
Ok, my name is Joshua Adams.
I have found your reservation in my records, can I proceed to cancel it?
Ok, please cancel it.
Ok, your ticket has been cancelled.
Thank you for your service.
Welcome.