Hi.
Hello. How may I assist you?
Can you please cancel my recent reservation? As my planned trip has been cancelled.
Sure, I will help you. May I know your name please to check your reservation status?
Sure, my name is William Parker.
Please hold on a moment.
Sure, I'll wait for your response.
William Parker, no reservation has been found on your name in our records.
That's ok, thank you for giving the information anyways.
Thank you for choosing us.