Hello.
Hello. How can I assist you today?
I would like to cancel my reservation which I have booked for my brother, can you help me?
Certainly, I can help you with that.
Thank you.
May I know your name for checking your previous reservation status?
My brother's name is Mary Young.
There is no previous reservation found on your brother's name.
Oh! That's sad. Anyways, thanks you for checking.
Thank you for reaching us, have a good day.