Hello.
Hello, how may I aid you today?
I would like to meet my professor on my trip dates and I am unable to travel on those dates, can you please help me with flight ticket cancellation process?
Sure, I am here to help you out. Please provide me your name to check the reservation status.
Thank you for accepting my request and my name is Linda Scott.
Please allow me a moment.
Sure.
Sorry Linda Scott, there is no reservation on your name in our database.
Ok, no problem with that one. Thank you for checking my reservation status.
Thank you for reaching us.