Hello.
Hello, how may I assist you?
I want to cancel my recent reservation. Can you help me out?
Sure, I am willing to help you for this. May I know your name please?
Richard Edwards.
Please wait for a while.
Ok, take your time.
Sorry for inconvenience, no reservation is found under your name to cancel.
That's ok. Anyways, thank you.
Thank you very much for approaching our agency.