Hello.
Hello, how may I aid you today?
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I am here to help you out. Please provide me your name to cancel it.
Thank you.  Please check the reservation with my name Brandon Harris.
Please allow me a moment.
Sure, take your time.
Sorry  Brandon Harris, there is no reservation on your name in our database.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you for reaching us.