Hi.
Hello, how may I assist you today?
Can you please cancel my recent reservation? As my planned trip has been cancelled.
Sure, may I know your good name?
Sure, my name is Lisa Allen.
Ok, please wait for a minute.
Sure, I'll wait for your response.
Thank you for waiting, there is no active reservation found on your name in the database.
Oh! That's ok, thank you for giving the information anyways.
Thank you for choosing us.