Hello.
Hello. How may I assist you today?
I have to change my reservation due to my trip dates got postponed. So please help me with changing my reservation.
Sure, may I know your name?
Thank you. Myself Patrick Lee.
Please stay online, let me check with the details and get back to you.
Sure, take your time.
Thank you for waiting.\.
It's ok.
Sorry, there are no active reservations on your given name to change.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
It Might be, thank you for reaching our service.