Hello.
Hello. How can I help you at this moment?
Owing to an emergency, I want to cancel my recent reservation. Can you help me?
Sure, I am here to help you with this.
Thank you for accepting my request.
Can you please provide your name to check your reservation status?
Ok, my name is Melissa Green.
Melissa Green, there is no active reservation found under your name in our database.
That's fine, no problem. Thank you for your information.
Thank you for contacting us.