Hello.
Hello.
Michelle Phillips here.
How can I help you at this moment?
Due to sudden change in my planned date of journey, I would like change my reservation. Can you please help me out with that?
Sure, I can help you with that.
Thank you.
 Please wait a moment, I will check your previous reservation status.
Ok, take your time.
There is no previous reservation available in your name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you.
You are welcome.