Hello, I am Samantha Mitchell.
Hello. How can I aid you?
I want to change my existing reservation due to my football match got postponed, can you please help me with that?
Sure, I can help you. Can you please wait for a moment, I will check with your reservation.
Sure.
We hardly tried to find your reservation but, no reservation has been found with your name.
Ok, not an issue. Thank you for your information.
Thank you for opting us.