Hello. Jessica Turner here.
Hello, how can I help you today?
I would like cancel my reservation as my exams cancelled, can you please help me out?
Sure, we are perky to help you.
Thank you.
Please wait for a while.
Sure, I will wait for your response.
There is no reservation found on your name in our database to cancel it.
That's ok, no problem. Thank your for checking out.
Thank you for choosing us.