Hi.
Hello, how  may I help you?
I want to cancel my recent reservation, due to my manager does not approved my leaves. Can you help me in that?
Sure, I will help you in that cancellation.
Thank you.
On whose name you have reserved your flight ticket?
I have reserved the ticket on the name, Justin Miller.
Please hold on a moment.
Sure.
Sorry, there is no reservation found on given name.
That's ok, not an issue. Thanks for your help.
Thank you for reaching us.