Hello.
Hello. How may I assist you at this moment?
Steven Martinez here.
Welcome to flight booking agency Steven.
I was made a reservation earlier in this week. But I want to change my reservation. Can you please help me for that?
Sure, I am oblige to help you. Please wait a moment to check your previous reservation.
Ok, I will wait.
Sorry to inform you that, there is no reservation found with your name in our records.
Anyway, thank you for the information.
Thank you for approaching us, have a great day.