Hello,.
Hello, how may I aid you?
I want to change my existing reservation as my exams got postponed. Could you help me out?
Sure, I am here to help you.
Thank you.
May I know your good name?
I am Kevin Campbell.
Please, wait.
Sure.
Thank you for being patience, there is no reservation found on your name.
Ok, thank you for quick response.
Thank you for choosing us.