Hello.
Hello, how may I assist you today?
My planned trip has been postponed to some other dates due to some issues, can you please amend my recent reservation?
Sure, we are here to help you.
Thanks for that.
May I know your good name please?
My name is Melissa Edwards.
Please wait a minute.
Sure, take your own time.
Sorry, there is no active reservation on your name to change.
Oh! May be I have done a wrong booking. Thank you anyways.
Thank you for connecting with us.