Hello.
Hello. How can I aid you today?
Due to some urgent meeting, I am planning to cancel my recent reservation. Can you please help me for this?
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
Myself Kathleen Collins.
Sorry Kathleen Collins, there are no flights reserved on your given name formerly.
Not a big problem, anyhow thank you very much for your kind information.
Welcome, thank you for choosing us. Have a great day.