Hi.
Hello, how may I aid you?
I need to change my reservation as my friend made reservation wrongly. Can you help me with changing reservation?
Sure, let me know your good name to proceed further.
Barbara Green is my name.
Please wait a while.
Sure.
Thank you for your time. Unfortunately there is no reservation found according to your name.
Ok, no issues. Thanks for your service.
Thank you for consulting us.