Hello.
Hello, how can I guide you for today?
Timothy Williams here. I want to change my previous booking due to my office work, can you please help me?
Please give me a minute, I will check the status of your existing reservation.
Ok, please tell me my previous booking status.
Sorry, there is no reservation found under your name in our database.
Oh! That's sad, thank you for checking anyways.
Thank you for contacting us, have a nice day.