Hi.
Hello.
Myself Susan Jones.
Susan Jones, how may I help you?
 I want to reserve my ticket from IAH to HOU, can you please help me in this?
Sure, may I know on which dates you want to travel?
Ok, my itinerary dates are 04/01 and 04/03.
Please hold on for a moment.
Ok, I will wait for your reply.
UA airlines with flight 1028 is providing service with 1 connection.
It's fine, please book it for me.
Your ticket is confirmed.
Thank you for helping me.
Thank you for choosing us.