Hello,.
Hello, how may I assist you?
I made a reservation earlier to visit museum of fine arts. Due to emergency health issue I want to change my existing reservation. Can you help me in changing?
Sure, may I know your name?
My name is William Young.
Ok, please wait a moment.
Sure.
Sorry, there is no reservation found on your name.
Not a problem, thank you for the information.
Thank you for opting us.