Hello. I'm Karen Parker.
Hello, how may I help you?
My scheduled examination dates has been postponed. So, I would like to change my recent reservation which is under my name. Can you please help me with that?
Sure, I will help you. Please wait for a while.
Sure, take your time.
Sorry, there is no reservation with your name to change further.
Ok, no issues. Thank you for checking.
Thank you for choosing us.