Hello.
Hello, how can I help you today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
May I know your good name please?
I am George Rodriguez.
Ok, please wait a moment.
Sure.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues. Thanks for the information.
Thank you for choosing us.