Hello.
Hello, how may I guide you at this moment?
Due to some urgent meeting, I am going to change my existing reservation. Can you please help me for this?
Sure, I am here to help you out with that.
Thank you.
May I know your good name please to track the details?
You will change, under the name Kevin White.
Ok, please wait for a while.
Sure.
We are sorry to say that, there is no active reservation found on your name.
Not a big deal, anyhow thank you very much for your service.
Thanks for approaching us, have a nice day.