Hi, Joseph Thompson is here.
Hello, how may I help you now?
I made a reservation to go for Drives but due to bad weather conditions which is not suitable for this drives, I want to cancel it.
Ok.
Will you be my helping hand in this cancellation of my reservation?
Sure, I will help you. Please, standby.
Ok.
Thanks for being patience,  there is no reservation found on your name.
Fine, thank you for your quick response.
Thank you for availing us.