Hello.
Hello. How can I assist you at this moment?
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Sure, I am happy to help you with that. Can I have your name please to check your reservation status?
Thank you. Sure, my name is Janet Jackson.
Ok, please wait a moment and I will inform you soon.
Sure, I will wait.
Sorry Janet Jackson, no reservation has found under your name to cancel.
Ok, no problem.
Thank you for choosing us, have a good day.
Anyways, thank you for your valuable time.
Most welcome.