Hello.
Hello, how may I assist you?
I am Deborah Hall, can you help me to cancel my ticket. As I didn't got leave on the day when I need to travel.
Sure Deborah, please give me a minute to check it.
Take your time.
Sorry Deborah, there is no reservation found on your name. May I be of any other help?
No issues, thank you for checking.
You are most welcome.