Hi.
Hello, how can I help you today?
I want to change my existing reservation due to heavy rainfall, can you please help me with this?
Sure, we are here to help you.
Thank you.
May i know your name?
Betty Green here.
Ok, wait for some time.
Sure.
Thanks for waiting there is no reservation found on your name.
Ok, not an issue. Thank you.
Thanks for approaching us.