Hello.
Hello, how may I help you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, may I know your good name?
My reservation was done under the name Barbara Roberts.
Ok, please wait for a minute.
Sure, take your time.
Thank you for waiting, there is no active reservation found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.