Hello.
Hello. How may I assist you?
Can you help me in changing my existing reservation?
Sure, I am here to help you.
Thank you.
May I know your name please to check your reservation status?
I am Mary Hernandez.
Please hold on a moment.
Sure.
Mary Hernandez, no reservation has been found on your name in our database.
Ok, no issues. Thanks for the information.
Thank you for reaching us.