Hello.
Hello, how can I assist you today?
I am Ryan Martin.
Ok.
I want to change my reservation due to sudden demise of grandmother. Can you help me?
Sure, I will help you with that. Please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, thank you for checking.
Thank you for availing us.