Hi.
Hello. How may I aid you today?
My trip got cancelled, can you please cancel my recent reservation?
Sure, I am oblige to help you with that.
Thank you.
Can I know your name to check your previous reservation?
I am Benjamin Davis.
Please be on hold.
Ok.
Sorry, there is no active reservation has been found under your name in our database to cancel it.
Ok, no problem. Thank you.
Thank you for reaching us, have a great day.