Hello.
Hello, how may I help you?
My name is Jeffrey Collins. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, please wait for a while.
Sure, take your time.
Sorry Jeffrey, I have searched the database with your name. There is no reservations showing on your name.
It's ok. Anyways, thank you for your time.
You are welcome.