Hello.
Hello.
Myself Carol Young.
Carol, how can I render you today?
Due to some urgent franchise meeting, I am going to change my existing reservation. Can you please help me for this?
Sure, I am here to help you. Hold on for a moment. Let me check.
Sure, I will wait for your kind response.
Sorry Young, there are no flights reserved on your given name.
Not a big deal, anyway thank you very much for your kind service.
Welcome, thank you for choosing us. Have a great day.