In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
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Question: customer: Hello, I am Michelle Wright. 
 agent: Hello,. How may I serve you? 
 customer: I would like to cancel my reservation as my plan to on a tour with my friends got cancelled. 
 agent: Sure, please wait for a minute, I will revert you. 
 customer: Ok. 
 agent: We found a reservation with your name , can I proceed with cancellation? 
 customer: Yes please. 
 agent: We are done with cancellation, thank you. 
 customer: Thank you for your service. 
 agent: Have a good day.

Answer: cancel


Question: customer: Hello,. 
 agent: Hello, How may I assist you today? 
 customer: My friends house warming function was postponed due to under construction. So I want to cancel my recent reservation. 
 agent: Sure, May I know your name please? 
 customer: Sure. I am Virginia Turner. 
 agent: Ok, please wait for a minute, I will check and let you know. 
 customer: sure. 
 agent: Thanks for your patience. Unfortunately, there is no reservation found with your name. 
 customer: Ok, no problem. 
 agent: Thank you for approaching us. 
 customer: Thank you for assisting me.

Answer: no_reservation


Question: customer: Hello,. 
 agent: Hello, How may I oblige you today? 
 customer: I am going to enjoy my holiday trip in the Redwood Regional Park with my colleagues, which is at Oakland. Can you assist me in booking a flight with a single halt? 
 agent: Sure, we are blissful to help you. Kindly mention your price limit? 
 customer: I will spend only 200 for my journey. 
 agent: What are your planned trip dates? 
 customer: I intend to travel on 06/01, and I will recur on 06/03. 
 agent: Can you please provide your take off and landing airport codes? 
 customer: I want to Land at CA - OAK. My nearest boarding airport is from Charlotte, NC - CLT. 
 agent: May I know your name for documentation purpose? 
 customer: Sandra Young is my Name. 
 agent: Ok, wait for a while I will check the availability of flights and revert you. 
 customer: Sure. 
 agent: Sorry for the inconvenience, we are unable to find a flight on your preferred dates. 
 customer: Ok, not a problem at all. Thank you for the instant help without delay. 
 agent: Thank you for choosing us, Have a pleasant day.

Answer:
no_flight