Hello.
Hello. How may I be of your service?
I need to change my recent reservation due to some issues, can you help me in doing that?
Sure, I'll help you with this.
Thank you.
Could you please let me know your name to check the reservation status?
I am Janet Parker.
Thank you for providing your name, please wait a moment.
Sure.
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to amend it.
Ok, no issues. Thank you for checking.
Thank you for availing us.