Hello.
Hello. How can I help you?
I want to cancel my recent reservation, due to ill health. Can you please help me?
Sure, I am here to help you.
Thank you.
May I know your name please?
My name is Daniel Jones.
Ok, please wait a minute.
Sure, I will wait for your response.
Thank you for waiting, sorry no reservation found on your name.
No problem, thank you for checking.
Thank you for reaching us, have a good day.