Hi, I am Samantha Edwards.
Hello, what can I do for you now?
Owing to an emergency, my meeting with client got cancelled. So I want you to cancel my existing reservation.
Sure, I can cancel your reservation right now. Just give me a minute please.
Sure.
Sorry to notify that, there is no active reservation found on your name.
Ok, not an issue. Thank you for your information.
Thanks for contacting us, have a great day.