Hello.
Hello, how can I aid you at present?
 I am Anthony Smith want to cancel my reservation due to prepone of my meeting. Can you help me in cancelling?
Sure, we are here to help you with cancellation.
Thank you.
Please wait for a moment, I will check the reservation on your name and revert to you.
Ok.
Thanks for waiting, there was no reservation found on your give name to cancel it.
Ok, no issues. Thank you for availing me.
Thank you for opting us.