Hi.
Hello. How can I assist you?
Jacob Taylor here. Please help me out in changing my recent reservation.
Sure, I can help you. May I know your name?
I mentioned above.
Give me a minute.
Ok.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
That's ok, thank you.
Thank you for reaching us.