Hi, I am Paul Wilson.
Hello. How can I help you?
I need to cancel my recent reservation due to postpone of my practical exam. Could you please help me?
Ok, please wait for a moment.
Sure.
Have you done the reservation with your name?
Yes.
Then sorry, we could not find any reservation on your name. Do you need any information please?
No problem, thank you for your valuable information.
Thank you and have a nice day.