Hello.
Hello, how may I serve you today?
I am planning to cancel my recent reservation. Can you please help me for this?
Sure, we are here to help you.
Thank you.
May I know your good name please?
Myself Timothy Phillips.
Please wait a minute.
Sure.
Sorry, there is no active reservation on your name to cancel.
Not a big deal, anyhow thank you very much for your kind information.
Thank you for supporting us.