Hi.
Hello, how can I serve you?
Owing an emergence, I want to change my existing reservation. Can you please help me with it/.
Sure, may I know you good name please?
My name is Katherine Mitchell.
Can you please wait for a moment, I will check with your reservation.
Ok.
We hardly tried to find your reservation but, no reservation has been found with your name.
Ok, no issues. Thanks for the help.
Thank you for approaching us.