Hello.
Hello, how may I assist you?
Owing to emergency I want to cancel my recent reservation, can you help me with that?
Sure, we are here to help you.
Thank you.
On whose name, I have to check the reservation status?
I am Brian Lopez.
Please wait for a while.
Sure.
Thanks for your time, we found a reservation in your name. Shall I proceed to cancel it?
Please proceed.
Your reservation has been cancelled successfully.
Thank you for your help.
Thank you for utilising our services.