Hi.
Hello.
I am David Miller.
How can I assist you at this moment?
I would like to cancel my brother's reservation as he is unwell, can you please help me?
Sure, I am here to help you. Please give me a moment to check your reservation status.
Sure.
David Miller, there is no active reservation found under your name in our database.
Ok, no issues. Thank you for helping me.
Thank you for opting us.