Hello.
Hello, how may I aid you today?
Can you please cancel my recent reservation due to some health issues?
Sure, we are here to help you. Can I have your name to proceed further?
Sure, I am Catherine Collins.
Ok, please wait a moment.
Ok.
Thank you for your time, sorry no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.