Hello. I am Stephen Roberts.
Hello, how may I assist you?
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it,. Can you please help me in that cancellation?
Sure, please wait I will revert you in a moment.
Sure.
 Sorry to inform you that no reservation was found on your name.
Ok, That's not a problem. Thanks for your information.
Thank you for availing us.