Hello, I am Lisa Carter.
Hello, how can I assist you for the day?
My trip got cancelled due to heavy storm at my place, I want to cancel my reservation. Can you please help me that?
Sure, we are glad to help you. Ok, please wait for a while, I will check with the reservation status and revert to you.
Ok.
Thank you for waiting. We did not find any reservation against your name.
Ok, no problem. Thank you.
Thank you for approaching us.