Hello.
Hello, how can I assist you now?
I am Katherine Scott here. I would like to change my existing reservation, which is done recently. Can you please help me out?
Sure, I will help you with that.
Thank you for considering my request.
Please wait a moment to check your reservation status.
Sure, I will wait for your response.
Sorry Katherine Scott, no reservation has found under your name to change.
Not a big problem, anyway thank you for the information.
Thank you for choosing us, have a good day.