Hello.
Hello, how can I serve you today?
My friend met with an accident, So I want to change my recent reservation. Can you help me on this?
Sure, Please wait for a moment.
Ok.
May I know your good name please?
Nancy Thompson here.
Thanks for providing your good name. Sorry to say that, no reservation was found with your name.
No problem. Thank you for quick response.
Thanks for reaching us.