Hello.
Hello. How can I help you?
I have done my flight ticket booking last week, due to the climate conditions I want to change my existing reservation. Can you help me out of it?
Sure, I would be happy to help you. Give me a minute?
Ok.
I am sorry to say that these is no reservation found. May I know your name please?
I am William Brown. Thank you for the information.
Thank you. Have a nice day.