Hello, I am Melissa Martin.
Hello. How can I aid you?
I want to postpone my trip due to an emergency. Can you aid me in amending my existing reservation?
Sure, please allow me a moment to check for the status.
Take your time.
Thank you for waiting.
Welcome.
Here, there is no active reservation have been found under your name in our database to amend it.
No issues. Thank you for the checking.
Thank you for reaching us.