Hello.
Hello, how can I aid you?
Can you please cancel my reservation, due to cancel of my trip with friends?
I am glad to help you with your concern. May I know your name to check with the status?
Thank you and my name is Samantha Allen.
Thank you for sharing your name. Please wait a moment.
Sure.
Thank you for waiting. Sorry, there is no active reservation found under your name to cancel.
Ok, no issue. Thank you.
Thank you for reaching us.