Hi, I am Christine Williams.
Hello, how can I serve you today?
I want to cancel my reservation as my trip got cancelled. Please help me with cancelling.
Sure, I am happy to help you. Please wait for a while, I will check and get back to you.
Ok.
Thanks for waiting, we found a reservation on your given name. Shall I cancel it?
Yes please.
Ok, your reservation has been cancelled.
Thanks for your prompt service.
Thanks for choosing us.