Hi.
Hello. How can I assist you?
I want to change my reservation due to health problem, can you help me?
Ok, may I know your name?
Myself Michael Collins.
Ok, please wait.
Sure.
Ok, I found your recent reservation. Can you please tell me your travelling dates?
My travel dates are 01/15 and 01/17.
Can you please mention your travelling airport codes?
My airport codes are from ORD to HOU.
Here is a flight ticket with fare 100 and connection limit is 1 and UA as airline. Shall I proceed to change your reservation?
You can book it.
Ok, your ticket is changed to other airline.
Thank you for your help.
Thank you for reaching us.