Hello, I am Sharon Anderson.
Hello. How may I assist you?
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me in that?
Sure, I am here to help you out.
Thank you.
Wait a moment please.
Sure.
Sharon Anderson, we regret to inform you that there is no reservation found on your name in our records.
Ok, That's not a problem. Thanks for your information.
Thank you for approaching us.