Hello.
Hello. How may I help you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
I am happy to help you with that. May I know your name please?
I am Stephanie Carter.
Please wait for a while.
Sure.
I am sorry to say that there is no reservation found under your name.
That's ok, no issues. Thank you for the information.
Thank you for reaching us.