Hello. I am Carolyn Collins.
Hello, how can I help you today?
I want to change my reservation as my plan to go for trekking got postponed. Can you help me in changing?
Sure, I will help you with that. Please wait a while.
Ok.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
It's Ok, thanks for your response.
Thank you for reaching us.