Hi, I am Virginia Adams.
Hello, how may I help you today?
Due to the sudden change in climate, my planned trip to Death valley adventure with friends got postponed. So I want you to change my recent reservation.
Sure, I will help you with that. Please wait for a moment, while I check for the reservation on your name.
Sure.
Thank you for waiting, sorry there is no reservation found on name of Virginia Adams.
Ok, not an issue. Thank you for your support.
Thank you for visiting us, we hope see you again.