Hi.
Hello. How can I assist you today?
I want to change my existing reservation which is done recently due to some health isuues, can you please help me?
Sure, may I know your name to check for the previous reservation?
Sure, my name is Sharon Moore.
Please allow me a moment.
Sure, I will allow.
There is no reservation found under your name in our data base.
Ok, not an issue. Anyways, thank you for your service.
Thank you for contacting us.