Hello.
Hello.
I am Virginia Evans.
How can I assist you at this moment?
I want to change my recent reservation. Can you help me out?
Sure, I am here to help you with that.
Ok.
Please be hold on for a moment and I will check your reservation status.
Take your time.
Sorry Virginia Evans, no reservation has found under your name to change.
That's ok. Thank you for checking.
My pleasure. Thank you for choosing us, have a great day.