Hello.
Hello. How can I assist you for today?
I am Sharon Jones. As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you help me?
Yes, I can help you with that.
Thanks.
Give me a moment.
Ok.
Sorry to inform you that there is no reservation found on your name.
That's ok, thank you for your help.
Thank you for contacting us.