Hello.
Hello. How can I aid you?
Can you please change my existing reservation due to postpone of my business meeting?
Sure, We are here to help you. May I know your name?
I am Kathleen Perez.
Give me a minute.
Ok.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
No worries, thank you for the information.
Thank you for reaching us.