Hello.
Hello. How may I assist you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I will do that for you. May I know your name?
Thank you, myself Debra Green.
Green, let me check your reservation.
Sure, take your time.
Green, I did not find any reservation by your name in our database.
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
You are welcome and thank you for contacting us.