Hi. I am Matthew Hernandez.
Hello, how may I provide assistance to you?
I want change my existing reservation, due to my exams dates were postponed. Can you help me out?
Sure, please wait I will check your reservation in the database and get back to you.
Ok.
We found a reservation on your name.
Ok.
Can you please provide your travel dates?
My new journey dates are from 04/16 to 04/18.
Kindly share your airport codes to change the reservation.
I need a direct flight from Houston, TX - HOU to Minneapolis & St. Paul, MN - MSP.
Ok, please give me a minute.
Sure.
Sorry, we did not find any direct flight from your source.
Not an issue. Thank you for your information.
Thank you for availing us.