Hello.
Hello, how may I assist you today?
My friend birthday party place has been changed to MSP. Can you please change my existing reservation?
Sure, I can change your reservation right now. Before that I need to know your good name please?
Sure, I am Kenneth Scott.
Please wait a minute.
Ok.
Sorry to say that, there is no active reservation found on your name.
Ok, no problem. Thank you for checking.
Thank you for choosing us.