Hi.
Hello, how can I assist you?
I made a reservation earlier for a connecting flight but journey time is more, it will be late to attend my meeting. So, please modify my reservation for a direct flight?
Sure.
Thank you.
May I know your name to check your previous reservation?
Sure, Andrew Anderson is my name.
Please, wait for a while.
OK.
Thank you for being patience, there is no reservation found on your name.
Ok, no problem. Thanks for your time with us.
Thank you for contacting us.