Hello.
Hello, how may I aid you today?
Myself Lisa Gonzalez, want to change my existing reservation. Can you help me?
Sure, I am here to help you out. Please allow me a moment.
Thank you, I will wait for your response.
Sorry Lisa Gonzalez, there is no reservation on your name in our database.
That's ok, may be it might went wrong while at the time of booking due to server issues. Thank you for the information.
Thank you for reaching us.