Hi.
Hello, how can I aid you?
 I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?
Sure, I can help you with that. May I know your good name please?
Donna Taylor here.
Ok, please wait while I'll check your reservation status.
Ok.
I found your reservation, may I know your source and destination airport codes please?
PHL and EWR are my airport codes.
Please provide your planned travel dates.
Nov 14th and 16th are my travelling dates.
Do you need break in between your journey?
I need a connecting flight.
Please let me know if you have any other specifications.
No more.
JetBlue airlines is providing a single connected flight with ticket fare of 100. Shall I proceed for booking?
You can reserve it.
I have successfully booked you an economy class ticket in flight-1014, have a safe journey.
Thank you.
Thank you for choosing us.