Hello.
Hello. How may I aid you today?
Actually my Tennis Competition is postponed, so that I want to change my existing reservation, can you help me?
Sure, I can help you with that.
Ok.
May I know your name for checking your previous reservation status?
Sure, the reservation is done under the name Debra Perez.
There is no previous reservation available on your name Debra Perez.
Ok, no problem. Thank you for your information.
Thank you for choosing us, have a good day.