Hi.
Hello, how can I help you today?
Could you please cancel my recent reservation due to cancel of my trip?
Let me know your name to check your reservation?
I am Katherine Clark.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not a problem, thank you for checking.
Thank you for reaching us.