Hello.
Hello, how may I aid you?
I am Jennifer King. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
Sure, we are here to help you from our agency.
Thank you.
Please give me a moment to check your status.
Sure.
Sorry King, we couldn't find any reservation on your name to cancel.
That's fine, thank you for your service.
Thank you for reaching us.