Hello.
Hello. How may I help you today?
Can you please assist me with flight ticket changing process that I am unable to travel the trip?
Sure, I am here to help you with that.
Thank you so much.
May I know your name?
My name is Betty Roberts.
Please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
It's alright, thank you for checking my reservation status.
Thank you for reaching us. Have a nice day.