Hello.
Hello. How can I help you today?
I have to cancel my previous flight ticket booking due to some issues, can you please help me in flight ticket cancellation process?
Sure, I will help you with that.
Thank you.
Just give a moment.
Sure.
May I know your name please.
My name is Patricia Lee.
Sorry, I did not found any reservation on your name in our database.
No problem with that one, thank you for your search and providing the information.
Thank you for opting us.