Hello.
Hello, how can I help you for the day?
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
Sure, please share your good name?
My name is Justin Anderson.
Please hold a couple of moments.
Sure.
Thank you for waiting, there is no active reservation found on your good name.
That's fine, thank you for your service.
Thank you for availing with us.