Hello.
Hello, how may I help you today?
Can you help me to change my recent reservation because my brother marriage was got postponed, can you help me?
Sure, I am here to help you.
Thank you.
May I know your name please?
I am Edward Parker.
Ok, please wait for a mean while.
Sure.
Sorry Parker, there is no reservation found as per your name to change it.
Oh! not a problem, thank you.
You are welcome.