Hello.
Hello, how can I guide you for today?
I need to cancel my existing reservation, which is done recently. Can you please help me out?
I will help you with that.
Myself Susan Scott.
May I know your name?
Susan Scott here.
Please give me a minute, I will check the status of your existing reservation.
Sure, I will wait for your response.
Sorry, there is no reservation found under your name in our database.
Not an issue, anyway thank you for the information.
Thank you for contacting us, have a nice day.