Hi, I am Janet Hernandez.
Hello, how may I serve you?
I need to book a ticket from IAH to DCA to meet my brother on his birthday.
Yes, can I know your travelling dates?
Sue, my travelling dates are 02/07 and return on 02/09.
I have found a flight for you with a price of 100 and 1 connecting flight. It is Hawaiian airlines. Shall I confirm the flight ticket?
It's perfect for me, continue with booking.
Ok, your ticket has been booked in the name of Janet. Have a nice journey.