Hello.
Hello.
Is this flight ticket booking agency?
Yes, welcome to our agency. How can I assist you today?
My family planned a vacation, but suddenly it got cancelled due to heavy rains, so could you please help me to cancel my reservation?
Sure, will you please provide your name for checking the reservation?
Sure, please check under the name of Patrick Phillips.
Please give me a moment.
Sure, take your time.
Thank you for waiting. Unfortunately, there is no reservation found under your name.
Oh, I think my cousin cancelled it. Anyways, thank you for the information.
Welcome, have a great day.