Hi.
Hello, how may I aid you?
I need to cancel my reservation as my exams got cancelled due to bad weather. Can you help me with that?
Sure, may I know your name to check the reservation status and revert you?
Thank you for considering my request, my name is Jason Miller.
Ok, please wait for a while.
Sure, I will wait for your response.
We could not find any reservation by the name you provided.
Not an issue with that, it might be not booked properly. Anyways thank you for the information.
Thank you for picking us.