Hi.
Hello. How may I help you?
I want to change my existing reservation due to some problems, can you please help me?
Sure, please provide me your name to check the status of your reservation.
Sure, my name is Kimberly Walker.
Walker, please wait for a minute.
Sure, take your time.
There are no active reservations found with your details, Walker.
Ok, no problem. Anyways, thank you for your service.
Thank you for choosing us, have a good day.