Hello.
Hello, how may I aid you at this moment?
Due to sudden changes in my trip, I need to change my existing reservation. Will you assist me in ding that?
Sure, may I know your good name please?
My name is Shirley Young.
Ok, please hold for a moment, let me check with your existing reservation status.
Sure.
There is no existing reservation found on your name in our data base.
Ok, no issues. Thank you.
Thank you for reaching us.