Hello.
Hello, Good Evening.
Good Evening.
What kind of help are you expecting from my side?
Actually, I have booked my ticket to Boston for a music festival, but due to a medical emergency I am unable to attend that event.
That's so sad to hear. Would you like me to cancel your existing reservation?
Yes, please help me out.
Sure, can I know the name on which the ticket is booked?
The flight ticket was booked with my name which is Frank Martin.
Ok Frank, please hold on for a moment while I check for any existing reservations with your name.
Ok, take your time.
I am sorry to inform you that there are no reservations existing with your given name.
No problem as I already wanted to cancel my reservation.
Do you have any other preferable dates on which you would like to travel?
No, at present I don't have any other plans.
That's ok.
Thank you for your valuable time.
Thank you, have a great day ahead.