Hi.
Hello. How may I be of your assistance?
I want to cancel my recent reservation as my trip got postponed due to bad weather conditions. Can you please help me?
Sure, I'll try to help you in cancellation. Please share your name to check the reservation status.
I am Jack Harris.
Ok, give me sometime.
Sure.
Sorry, there is no active reservation have been found under your name in our database to cancel it.
Ok, not an issue. Thank you for your information.
Thank you for approaching us.