Hello.
Hello, how can I help you?
Can you please change my existing reservation?
Sure, I can help you with that. May I know your good name please?
Sure, I am Elizabeth Walker.
Ok, please wait for a while.
Ok, I will wait.
Elizabeth Walker, there is no active reservation found under your name to do change in that.
Ok, Thank you for your service.
Thank you for choosing us, have a nice day.