Hello.
Hello, welcome to flight booking agency. How can I assist you today?
I am Dennis Walker. My music concert is cancelled. So, can you cancel my ticket?
Sure, please allow me a moment to check for the previous reservation in our data base.
Sure.
I appreciate your patience. Dennis, there is no reservation found under your name.
It's ok. Anyway, thank you for your help.
You are welcome. Thank you for contacting us.