Hello'.
Hello, How can I respond to your request?
I want to change my existing reservation. Can you help me in that?
Sure, I am here to help you out with that.
Thank you.
May I know your good name please to track the details?
Myself Steven Miller.
Please allow me a moment to check for the previous reservation in our data base.
Ok.
We are sorry to say that, there is no active reservation found on your name.
Ok, no problem. Thank you.
Thanks for consulting us, have a great day.