Hello.
Hello, how may I aid you today?
I am Susan Turner. I want to change my recent reservation, can you please help me with it?
Sure, I am here to help you.
Thank you.
Please wait for a minute, I will check the reservation list and get back to you.
Sure.
Thanks for your time, no reservation was found on your name in the database.
That's  fine. Thank you for your assistance.
Thank you for choosing us.