Hi.
Hello, how may I help you?
I want to cancel my recent reservation as my plan to meet my grand parents got post pone due to bad weather conditions. Can you please help me?
Sure, can I know your name?
I am Robert Gonzalez.
Sorry, there are no flights found on given name.
Ok, not an issue. Thank you for your information.
Sorry, there are no reservation found on given name. Thank you for reaching us.