Hi.
Hello. How may I assist you?
Carol Clark here. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, I am here to help you out with that. May I know your travelling dates please? Wait a moment please.
Ok.
Carol Clark, we haven't found any reservation under your name in our database.
That's ok, thank you for your help.
Thank you for choosing us.