Hello.
Hello,. By what way, can I succour you today?
I am Raymond Williams. Owing to an emergency, I want to cancel my reservation. So please help me in the cancellation.
Sure, I will help you with that. Please wait, Let me check your reservation status.
Sure.
Thanks for waiting. Sorry Raymond Williams, there is no active reservation on your name to cancel it.
Not an issue. Thank you.
Thanks for approaching us.