Hello.
Hello, how may I aid you?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, I am here to help you out. Please provide me your name to check whether any active reservation is found on your name or not.
My name is Carolyn Martinez.
Sorry, there is no active reservation on your name in our database.
That's ok, thank you for checking.
Thank you for reaching us Carolyn Martinez.