Hi.
Hello, how can I help you today?
I want to change my existing reservation due to some issues, can you please help me with this?
Sure, we are here to help you. May I know your name further process?
Thank you. I am Rachel Hall.
Ok, wait for some time I will check the reservations on your name and get back to you.
Sure.
Thanks for waiting there is no reservation found on your name.
Not a problem, thank you.
Thanks for approaching us.