Hello.
Hello.
I am Helen King.
How may I assist you?
 I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please change my existing reservation?
Sure, I am here to help you out.
Thank you.
Wait a moment please.
Sure, I will wait for your response.
Helen King, we haven't found any reservation under your name in our database.
That's ok, thank you for checking.
Thank you for reaching us.