Hello.
Hello. How can I assist you today?
Can you please check my previous ticket status? I need to cancel the ticket because I am unable to travel on the dates when I have reserved the ticket due to some important work.
Sure, may I know your name to check for the previous reservation?
Thank you for considering my request. My name is Barbara Moore.
Please allow me a moment.
Ok, I can wait for your response.
Barbara, there is no reservation found under your name.
Oh! It is sad to hear from your end. Anyways thank you for checking my ticket status.
Thank you for reaching us, have a great day.