Hi.
Hello. May I know your good name please?
Kimberly Lee here.
How can I provide assistance to you?
Due to some sudden changes in my trip dates, I would like to change my existing reservation. Can you help me in doing this?
Sure, I am here to assist you in changing.
Thank you.
Just hold on a moment, let me check your reservation and revert to you.
Sure, I will wait for your response.
Thank you for staying online. We are sorry to inform you that we did not find any active reservation on your provided name in our records.
Oh! sad to hear that from your side anyways thank you for your information.
Thank you for communicating with us.