Hello. Lisa Baker here.
Hello, how can I assist you?
I would like to change my reservation due to some health issues, can you please help me with that?
Sure, I will help you.
Thank you.
Please wait for a moment.
Sure, I will wait for your response.
Thanks for waiting, there is no reservation found on your name.
That's ok, no problem. Anyway thank you for checking out.
Thank you for choosing us.