Hello.
Hello. How can I assist you?
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me with cancellation?
Ok, please provide me your name on which the ticket is booked to cancel.
Sure, Sharon Scott is my name.
Ok, please wait a moment.
Sure.
Ok, thank you for waiting. Sorry as per the reservation records there is no ticket found on your name.
Ok, thank you.
Thank you for choosing our agency.