Hello.
Hello. How may I aid you at this moment?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, I will help you with the ticket cancellation process.
Thank you.
Please tell me the name with which you have reserved your ticket.
My name is Catherine Wright.
Ok, please be on hold for a minute.
Sure, I will wait for your response.
I am sorry to inform you that, there is no reservation found with your name to cancel the ticket.
That's ok, thank you for checking.
You are welcome. Thank you for choosing our services.