Hi.
Hello. How can I help you?
Actually, I want to amend my existing reservation due to health issues.Can you please help me out?
Sure, I will help you to change your reservation.
Thank you.
Please mention your name to check your previous reservation.
Sure, my name is James Taylor here.
Please allow me a moment.
Sure, I will wait.
Sorry, no reservation found on your name to change your reservation.
Ok, not an issue. Thank you for your information.
Welcome, have a nice day.