Hello.
Hello, how can I help you today?
Due to some important work at my home town, I could not attend my friend marriage at Washington. Will you help me to cancel my recent reservation?
Sure, can I have your name please?
Sure, my name is Paul Wright.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation on your given name.
No problem, thank you.
Thank you for opting us.