Hello.
Hello, how may I help you better today?
I am Stephen Baker, I want to cancel my ticket to Atlanta as I got a call from my friend he is coming to meet with me. Can you help me to cancel my ticket?
Ok, I can help you. Please wait a minute.
Sure.
Sorry, no reservation has been registered with us on your name.
Ok, thank you for the information.
Thanks for communicating with us, have a good day.