Hello.
Hello, how may I aid you today from my end?
I want to change my existing reservation due to sudden demise of my grand father. Can you please help me with this?
Sure, I am here to help you out. Please provide me your name to check the reservation status.
Sure, I am Michelle Lewis.
Please allow me a moment.
Sure.
Sorry Michelle Lewis, there is no active reservation on your name in our data.
Ok, no problem. Thank you for checking.
Thank you for reaching us.