Hi.
Hello, how can I assist you today?
I need to cancel my reservation as my exams got cancelled. Can you help me with that?
Sure, I am here to help you.
Thank you for considering my request.
May I know your name please?
Sure, I am Samuel White.
Thanks for your name, please wait.
Sure, I will wait.
Thanks for your time, no reservation was found on your name to cancel.
Thank you for your kind service.
Thank you for availing us.