Hi. I am Katherine Thompson.
Hello, how can I best aid you now?
I need to change my reservation, can you please help me out?
Sure, I can help you in that.
Thank you.
To proceed further, I need to know your new journey dates?
My trip dates are from 04/18 to 04/20.
May I know your airport codes?
JFK to SFO are my airport codes.
Ok, please wait for a while.
Ok.
There is a flight found in Southwest airline of flight number 1002 and fare is 200. Shall I proceed for booking?
You can proceed.
Your ticket has been reserved.
Thank you.
Thanks for reaching us.