Hello.
Hello. How can I assist you?
Owing for an emergency, I want to cancel my flight reservation. Can you please help me?
Sure, can I know your name please.
Sure, my name is Kevin Hernandez.
Ok, wait a moment please.
Sure.
Sorry to say that, there is no reservation found on your name.
Not an issue. Anyway, thank you for checking.
Thank you for approaching us.