Hi.
Hello, how may I be there for you?
Due to emergency I need to cancel my recent reservation, can you please help me with that?
Sure, will you please let me know your name?
Kevin Lee here.
Ok, let me check the current status and revert you.
Sure.
Thanks for waiting, I regret to inform you that there is no reservation found active under your name.
Ok, no problem. Thanks for your information/.
Thank you for picking us.