Hello, I am Sandra Martinez.
Hello, how can I assist you today?
I need to change my existing reservation due to sudden change in my meeting with clients. Can you please help me in this?
Sure, please wait for a minute.
Ok.
Thank you for waiting. We are apologize to inform you that, we did not find any reservation against your name.
Ok, no issues. Thank you for the information.
Thank you for approaching with us. Have a great day.