Hello, I am Anthony Collins.
Hello, how can I help you?
I want to change my existing reservation.
Sure, please wait a moment. I will check and get back to you.
Sure.
Thanks for your time. We found a reservation on your name. Can you please provide your journey details to proceed further?
Sure, my new reservation details are to Chicago, IL - ORD from Minneapolis & St.Paul, MN - MSP. I would like to start on 03/14 to end on 03/16.
OK, please wait a minute. I will check and revert you.
OK.
Thanks for waiting. There is a Southwest airline with flight number 1009 and price limit of 500 matching your details. May I proceed with this flight?
Sure, you can proceed.
OK, your reservation has been processed.
Thank you.
Thank you for reaching us and have a great day.