Hello.
Hello.
I am Carol Robinson.
How may I help you?
I  want to change my trip details in the previous ticket because while I am booking I given the wrong details. Can you help me with that?
Sure, I will help you.
Thank you.
Sure, please give me a moment to check it.
Ok, take your time.
 I have successfully found your region, may I know your dates?
That's great, my trip dates are 09/21 and 09/23.
May I know your airport codes?
The source and destination airport codes are LGA and DFW.
Please wait for a while to find the flight. I found a direct flight, is it ok for you?
Ok, take your time but make sure that the connection limit is 1.
Ok, wait.
Sure.
There are no flights obtained when I rechecked in our data base.
It's ok, thank you for your help.
Sorry for the trouble. Most welcome.