Hello.
Hello. How can I help you today?
Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?
Sure, I will help you with that.
Thank you.
May I l know your name for further process?
Sure, I am Charles Collins.
Please hold on a moment, I will check your previous reservation status.
Sure, take your own time.
There is no previous reservation available in your name Charles Collins.
That's ok, I will find any other way. Thank you for your valuable time.
Thank you for reaching us, have a good day.