Hello.
Hello.
I am Amanda Roberts.
Amanda Roberts. How can I help you?
Can you help me to change my recent reservation?
Sure Amanda Roberts, please give me a moment.
Sure.
We have found a reservation by your name. Can you provide me new airport codes?
ATL and OAK are my airport codes.
I would like to know the itinerary dates?
Oct, 18 and Oct, 20 are my planned travel dates.
Do you have any class preferences?
No.
Is there any time concern?
My depart time should be at afternoon.
Do you have any connection limits?
I need a direct flight.
Do you have any airline preferences?
No.
Give me a moment.
Sure.
Sorry to inform that there are no direct flights on your route.
Ok, no problem. Please proceed.
Shall I check with connecting flights and in the economy class.
Ok.
A moment please.
Sure.
I have checked with connecting flights and in the economy class, but there are no flights available.
It's ok, thank you for checking.
Thank you for approaching us.