Hello.
Hello, how can I assist you?
I want to cancel my reservation due to postpone of my document verification. Can you please help me out?
Sure, I will help you.
Thank you.
May I know your name?
I am Sharon Thomas.
Thank you for providing your name. Please wait a moment.
Sure, I will wait for your response.
Thanks for waiting. Sorry, there was no reservation found based on your name.
Ok, not a problem. Thank you for your quick response.
Thank you for choosing us.