Hello.
Hello, how can I aid you for today?
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
I am happy to help you in booking your flight ticket. Can you please let me know your name to check the previous reservation under your name?
Myself Donald Allen.
Please be on hold for a while to check our reservation list under your name.
Sure, take your time.
Sorry Donald Allen, I am not able to book a flight ticket as I have not found any active reservation under your name in our booking list.
That's ok, thank you for checking.
You are welcome, thank you for reaching us.