Hello.
Hello, how can I assist you now?
Due to change in climatic conditions in Dallas, I would like to cancel my recent reservation to Dallas. Can you help me with this?
Sure, I will help you with that. May I know your name please?
My previous reservation has done with my name Jeffrey Phillips.
Sorry Jeffrey, there is no reservation found on your name.
Ok, not an issue. May be something went wrong while booking the ticket.
Thank you for choosing us, have a nice day.