Hi.
Hello. How can I assist you at this moment?
I would like to change my recent reservation because my friend met with an accident.
Can you please provide your good name to search for reservation status?
Sure, my name is Rebecca Moore.
Wait a moment please.
Sure, I will wait for your reply.
Rebecca Moore, there is no active reservation found with your name in our database.
That's fine, not an issue. Thank you for checking.
Thank you for contacting us.