Hello.
Hello.
I am Larry Thompson.
Larry, how can I assist you?
Our friend's are planned a trip in the holidays, but one of our friend is suffering from typhoid. So, the trip got cancelled, can you please cancel my ticket?
Sure, let me check our database. Please hold on.
Ok.
Sorry, no reservation found by your name.
Ok, that's fine no problem with that, thank you for your immediate response.
Thank you for choosing us.