Hello.
Hello, how may I aid you at this moment?
I have to change my ticket reservation that I am unable to do it from my home, can you please help me in changing my ticket reservation?
Yes, I am here to help you with that. Can you please provide your name for checking active reservations under your name?
Sure, my name is Jason Phillips.
Sorry to say Phillips, I have not found any reservations under your name in our database.
Ok, that's fine, no issues with that one, thank you for your help.
Most welcome, hope you have a great day ahead.