Hello.
Hello, how can I aid you for the day?
As I have done a reservation accidentally last week with wrong airports but I have lot of ways to change my reservation but for a last try with your service. Can you please help in modification of my reservation?
Sure, I am gleeful to help you with that reservation change. May I know your name please?
Thank you for considering my request. My name is Barbara White.
Please wait for a while, let me check your previous reservation status.
Sure, I will wait for your response.
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
No worries, anyways thank you for the information.
Most welcome, thank you for contacting us. Have a great day.