Hello.
Hello, how can I help you today?
Can you please help me to change dates in my existing reservation?
Sure, I am here to help you.
Thank you for your response.
Can you mention your name to check further in our database?
Myself Scott Allen.
Please wait.
Sure, I will wait.
 Sorry, no reservation found on your given name in our database to change it.
No issue, anyway thank you for checking.
Thank you for contacting us and have a nice day.