hi.
Hello.
I am Susan Davis.
How can I help you Susan?
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation?
Ok, I'll help you in that. Please be on hold.
Ok.
Susan, there is no reservation found under your name to do cancellation.
That's Ok, thanks for your response.
Thank you for choosing us.