Hello.
Hello, how may I be in your service?
My name is Stephanie Thomas. Owing an emergency, I want to cancel my reservation. Can you help me for that?
Ok, I will assist you with that. Please wait a moment I will check with the reservation records.
Thank you. I will wait for your response.
Thank you for waiting, sorry to inform there is no reservation been found in our records.
That's ok, thank you for checking.
Thank you for availing our service.