Hi.
Hello. How can I help you?
Unfortunately, I would like to travel for Denver but because of heavy floods, I want to cancel it, can you please help me in this condition?
Sure, I can help you in that. Can you please let me know your good name?
Ok, my name is Ronald Brown.
Brown, there is no reservation found under your name to do cancellation.
Ok, no problem. Thank you for your valuable time.
Thank you so much for choosing us.