Hi.
Hello.
I am Mary White.
Mary White, in what way may I help you out?
I just want to cancel my recent reservation, due to my health issue.
Ok.
Can you help me in my cancelling reservation?
Sure, please hold on.
Ok.
Thanks for waiting. We found that there was no reservation with your name.
Not an issue. Thank you for your quick response.
Thank you for your time with us.