Hello.
Hello, how can I assist you?
Due to heavy tornadoes happening in my place, I would like to cancel my recent reservation to Dallas? Will you help me with this?
Sure, I am gleeful to help you. May I know your good name please?
My name is James White.
Please wait for a while.
Sure.
Thank you for waiting, we are sorry to say that no reservation was found in our database on your name.
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information.
Thanks for your approach.