Hello.
Hello, how can I help you today?
I need to change my recent reservation, can you please help me out?
Sure, I am mirthful to help you with that reservation change. May I know your name please?
Myself Barbara Jones.
Please wait for a while, let me check your previous reservation status.
Sure.
Thank you for waiting. There is no active reservation found with your name in our reservation list to change it.
That's ok, thank you for searching my details.
Most welcome, thank you for reaching us.