Hello.
Hello, Good Morning. How may I aid you?
I have already booked my ticket to Boston to attend a business meeting, but due to some issues the business meeting has been cancelled.
Ok, would you like me to cancel the reservation.
Yes.
Sure, can I know your name?
My name is Sharon Wilson.
I am sorry to inform you that there are no reservations with your name.
No issues, as I already wanted to cancel the reservation.
Thank you, have a good day.