Hello.
Hello, how may I aid you toady?
I am looking for a flight from DCA to OAK, can you please help me in booking?
Sure, may I know your name please?
My name is Jeffrey Martin.
Ok, may I know travelling dates please?
I am planning to start my journey on Nov 18 and return back on Nov 20.
Is there is any specific class preference for you?
I prefer business class.
Do you have any specifications please?
 No.
There is a connecting flight of fare 500 with business class in American airline, are you ok with this booking?
Please proceed.
Ok, I reserved your ticket with flight number 1014.
Thank you for booking.
You are welcome.