Hello.
Hello, how may I aid you at this moment?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, I will help you with that.
Thank you.
May I know your good name?
My name is Daniel Taylor.
Ok, please wait for a while.
Sure, I will wait for your response.
Sorry, there is no active reservation found on your name in the database.
That's ok, thank you for checking.
Thank you for opting us.