Hi.
Hello, how may I aid you?
I am Angela Brown. I am planning to change my reservation to another destination, so can you help me to change my reservation?
Sure, I am here to help you. Please wait a moment I will check your details and proceed further.
Ok.
Sorry to say, there is no reservation on your name in my database.
That's ok, thank you for your help.
Thank you for reaching us, have a nice day.