Hi,. I am Kenneth Scott.
Hello, how can I support you?
My cricket match got postponed, can you please change my existing reservation?
Sure, I am here to assist you.
Thank you.
Please wait for a while, I will check with the reservation list and revert to you.
Ok.
Thank you for waiting, There was no reservation found on your given name to change it.
Ok, no problem. Thank you for giving the information.
Thank you for opting us.