In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I need to travel from HOU to AUS, can you help me? 
 agent: On which dates would you like me to book a flight ticket for you? 
 customer: My journey dates are Feb 15 to 17. 
 agent: Do you have any connection limit? 
 customer: I prefer to travel in a connecting flight. 
 agent: Please let me know if you have any other specifications. 
 customer: I want to depart in morning time. 
 agent: Can I know your good name? 
 customer: I am Emma Hall. 
 agent: Sorry, no flights are available in this route as per your requested dates. 
 customer: Ok, no issues. Thank you for the information. 
 agent: Thank you for reaching us.
no_flight