Hello.
Hello, how may I help you today?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, I am here to help you. May I know your name please?
My name is Timothy Collins.
Please wait for a moment.
Sure, I will wait for your response.
There is a reservation found under your name and I have cancelled it successfully.
Thank you for your help.
You are welcome.