Hi.
Hello, how may I assist you?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, may I know your good name please?
I am Ruth Evans.
Please wait for a moment.
Sure.
Sorry, there is no reservation found on your name in our database to change.
Ok, no issues. Thanks for the information.
Thank you for approaching us.