Hi.
Hello. How may I nourishment to you at this time?
I want to reschedule my mother's reservation because she want to stay for some more days with her childhood friend in Houston. Can you please help me out?
Sure, I am gleeful to help you.
Thank you.
Before checking, can you share on which name you have done the reservation?
The reservation is done on my mother's name which is Jessica Hernandez.
Ok, can you spare a moment so that I can check in the reservation list?
Sure, I will stand by.
I feel gloomy to say this, there is no reservation found under the name Jessica Hernandez.
Oh! Sad to hear that, anyway thank you for checking.
I can understand your concern, thank you for approaching us.