Hello. I'm Carolyn Lopez.
Hello, how can I help you?
I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, I will help you with that cancellation.
Thank you.
Please hold for a moment. let me check the previous reservation status.
Sure, take your time.
Sorry to say, there is no reservation found under your name in our reservation list.
Ok, no issues. Thank you for checking.
Thank you for contacting us, have a great day.
You are welcome.
Most welcome.