Hi.
Hello, how may I help you?
I am Dorothy Thomas, can you help me to book a business class ticket from PHL?
Sure, can you please specify me your dates of travel?
My travelling dates are 01/13 and 01/15.
May I know your destination?
I want to return from CLT at afternoon.
Do you have any particular time for departing and returning?
 I have already mentioned above.
Sorry, no flight is available for you as per your requests.
No issues, thank you for your response.
Thanks for reaching us, have a good day.