Hello.
Hello. Is there any emergency that I can help you out?
I want to change my existing reservation due to some personal issues. Can you help me in changing the ticket?
Sure, may I know your name please?
Yes, I am Helen Mitchell.
Please wait for a while.
Sure.
Thank you for waiting, there is no reservation found for the user name that you have mentioned us for checking.
Ok, not a problem. Thank you for your valuable information.
It's my pleasure and thank you for reaching us, have a nice day.