Hi. I am Edward Gonzalez.
Hello, how may I render you for the day?
Due to heavy rainfall at my place, I would like to change my existing reservation. Can you please help me with changing?
Sure, please wait I will check the reservation on your name and revert to you.
Sure.
Sorry, there is no reservation found on your name.
Ok, not an issue. Thank you for your great information.
Thank you for reaching us.