Hello.
Hello, How can I help you?
Can you please help me in changing an existing reservation?
Sure, please mention your name to proceed.
I am Rachel Williams.
Ok, please wait for a minute.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, thanks for the quick response.
Thank you, for spending your valuable time with us regarding changing process.