Hello.
Hello.
I am Rachel Jones.
Rachel Jones, How can I be your helping hand today?
 I would like to cancel my booking but while cancelling, I need to enter OTP but the mobile which I mentioned while booking was expired two months back. What to do now? Could you please assist me in doing that?
Sure, I will help you in cancelling your ticket.
Thank you.
Please wait for a while.
Sure.
Sorry Rachel Jones, there is no active reservation on your name to cancel it.
No problem, thank you for your information.
Thanks for approaching us.