Hello, Elizabeth Carter here.
Hello, how can I help you?
Due to change in my plans to visit Dallas, I would like to change my existing reservation. Can you please help me with this?
Sure, please be on hold. There is no reservation found under your name to do modifications in that.
Ok, not an issue. May be something went wrong while booking.
Yes, may be.
Thank you for your information.
Thank you for choosing us.