Hello. I am William Gonzalez.
Hello, how may I serve you?
Can you reserve a seat for me from HOU on 12/24, to celebrate the Christmas with my family.
Sure, can you provide the same information for your destination?
Sure, I will be return on 12/26 from CLT. I am looking for a direct flight.
Ok, please hold on for a moment.
Ok.
Sorry, no direct flights available on your route.
It's ok, no issues. Thank you for checking, I will concern another agency to full fill my trip.
Thank you for reaching us.