Hello.
Hello, how may I assist you?
I would like to cancel my reservation as I am leaving for business meet, can you please help me out?
Sure, I am here to help you with that, can I know your good name to proceed further?
Amanda Thomas here.
Thank you very much. Please wait for a while, let me check your reservation status in our database.
Sure.
 I am very sorry to inform you that there is no reservation found under your name in our database.
Ok no problem, thank you for your services.
Thank you very much for approaching our agency.