Hello.
Hello. How can I assist you now?
Due to heavy work at my office, I would like to change my existing reservation. Please help me out.
Sure, I will help you with that. Please provide me your good name for checking existing the reservation status.
My name is Matthew Lewis.
Ok, please be hold on for a moment.
Sure, take your time.
Thank you for waiting. Sorry Lewis, there is no reservation found under your name.
Ok, no problem. Thank you for your information.
Most welcome. Thank you for choosing us.