Hi.
Hello, how may I help you today?
I want to change my existing reservation as my tournament got postponed. Can you help me with this intent?
Sure, I will help you with this. May I know your name please for further process?
Sure, my name is Linda Gonzalez.
Ok, please wait for a mean while.
Ok.
Sorry Linda, there is no reservation found as per your name to change your reservation.
That's ok, thank you.
You are welcome and have a great day.