Hello.
Hello, how may I help you?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Sure, may I know your name please?
My name is Samantha Perez.
We found a reservation with your given name, please share your new journey dates.
My journey dates are Mar 04 and Mar 06.
May I know your source and destination airport codes?
My travelling airport codes are DTW to DFW.
Do you want connecting flight?
I need a direct flight.
Do you have any other requirements?
I want to return in evening.
Sorry, there are no flights found with your given details.
That's ok, thank you for checking.
Thank you for opting us.