Hello.
Hello, how may I help you today?
I want to cancel my recent reservation due to sudden postpone of my trip dates.
Ok.
Can you help me with that?
Sure. May I know your name to check the previous reservation?
Sure, I am Barbara King.
Please, wait for a while.
Sure.
Thank you for your time, there is no reservation found on your name to cancel it.
Ok, no issues. Thank you.
Thank you for contacting us.