Hello.
Hello, how can I provide assistance to you?
I want to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with this?
 Sure, may I know your good name?
Sure, I am Timothy Rodriguez.
Ok, please wait for a minute.
Ok.
Sorry to say that, there is no active reservation found on your name.
Ok, no problem. Thank you for the information.
Thank you for availing us.