Hi.
Hello, how may I serve you today?
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
Sure, I will help you with cancellation. May I know your good name?
Thank you. Sure, my name is Susan Rodriguez.
Please wait for a moment, while I search for the reservation.
Sure, I will wait.
Thank you for waiting, I found your reservation in our system data. Shall I cancel your reservation?
Ok, you can cancel it.
Your reservation has been cancelled.
Thank you for your service.
Thank you for visiting us, we hope see you again.