Hello.
Hello, how can I assist you today?
Owing to an emergency, I want to change an existing reservation, can you please help me in changing the reservation?
Sure, I am gleeful to help you and can I know on whose name the flight ticket has booked previously?
Please check with the name of Anna Walker.
Thank you for your information, please wait for some time to check your previous booking.
Sure.
Thank you for your patience, I regret to inform you that I am unable to modify your flight ticket because there is no ticket found under your name.
Not an issue. Thank you for your information.
You are welcome and have a nice day, thank you for reaching us.