Hi.
Hello, how can I help you?
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
Sure, I am here to help you.
Thanks for that.
May I know your name?
Sure, my name is Ashley Hall.
There is no reservation found on your name.
Oh! May be something went wrong while I was booking the ticket. Thank you anyways.
Thank you for choosing us.