Hello,.
Hello, how may I render you?
I just want to cancel my reservation, due to an unexpected accident occurred at last night. Can you help me with that?
Sure, I will help you with that.
Thanks for your response.
On what name, do I check the reservation status?
Sure, check it on my name Nicholas Walker.
Please wait for a while.
Ok, I will wait.
Thanks for your time, there is no reservation found on your name.
That's fine, thanks for your effort.
Thank you for opting us.