Hello.
Hello. How may I assist you?
Actually my seminar is postponed so that I want to change an existing reservation, can you help me?
Yes, I am at your service. May I know your name to check is there any reservation done on your name?
Sure, I am Margaret Edwards.
Edwards, there is no reservation on your name.So, I cannot change your reservation.
Ok, no problem. Thank you for your help.
Thank you for your interest towards our service.