Hello.
Hello, how can I aid you today?
Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me with this?
I understand your request, we will be happy to assist you.
Thank you.
To proceed further, we need your name, so please provide it.
Sure, I am Elizabeth Martinez.
Thanks for your name, please standby.
Sure.
Thank you for waiting, no reservation was found on your name to cancel.
Ok, Thank you for your service.
Thank you for approaching us, have a nice day.