Hi.
Hello. How can I help you?
Actually, I want to change my reservation which is done recently due to some problems, can you please help me?
Sure, I am here to help you. May I know your name please?
Thank you. Sure, my name is Nicole Davis.
Ok, please wait a minute.
Sure, I will wait.
Thank you for waiting, sorry no reservation found on your name.
Ok, no problem.
Thank you for reaching us, have a good day.