Hello.
Hello, how can I help you?
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
Sure, may I know your name?
Sure, my name is Karen Edwards.
Give me a minute.
Sure, take your own time.
Sorry, there is no reservation found under your name.
Oh! May be I have done a wrong booking. Thank you anyways.
Thank you for choosing us.