Hello.
Hello. How may I help you?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, may I know your name?
My name is Jack Wright.
Thank you. Please wait for a while, let me check your reservation status.
Ok, I will wait.
Sorry, I did not find any reservation under your name in our database.
Anyway, thanks for the information.
You are welcome and thank you for choosing us.