Hi, I am Jack Turner.
Hello. How can I aid you?
I made a reservation earlier this week to meet my cousins but due to health issues I need to change an existing reservation. Can you help me with this?
Sure, we are here to help you. Please wait a while.
Ok.
Thanks for your time. We didnt found any reservation by this name.
That's ok, thanks for your information.
Thank you for picking us.