Hello.
Hello, how can I help you?
I have made a reservation earlier to attend a business meeting with my shareholders but due to some issues it got postponed, Can you help me in changing my reservation?
Sure, may I know your name please?
I am Jonathan Baker.
We found a reservation in your name, can you share me your new journey dates?
My journey dates are Jan 26 and Jan 28.
Where you need to catch the flight and land?
My airport codes are OAK and DTW.
Do you need any way station in your journey?
Yes, I need a way station.
Is there any specific time to travel?
No.
Would you like to travel in business or economy class?
I am comfortable with any class.
May I know your airline preference?
No, I do not have any airline preference.
There is a connecting flight with fare of 100 and 1000 flight number. Shall I proceed?
Please proceed.
Your seat has been reserved with Southwest Airlines in economy class.
Thank you.
Thank you for opting us.