Hello, I am Matthew Brown.
Hello, how may I assist  you today?
I just want to cancel my recent reservation, due to my interview has been cancelled. Can you help me to cancel my reservation?
Sure, we are glad to help you.
Thank you.
Please wait for some time, I will check with your recent reservation status.
Sure.
Thank you for waiting. Sorry we did not find any reservation against your  name.
That's Ok, thanks for your help.
Thank you for approaching us. Have a good day.