Hello.
Hello. What help do you require from our travel agency?
I want to cancel my recent reservation. Can you help me out?
Ok, I will help you with that. May I know your good name?
Kimberly Lee.
Ok, wait for a minute.
Ok.
Sorry to say that, there is no reservation found on your name in our database.
That's ok. Anyways, thank you.
Thank you for reaching us.