Hello, I am Anna Mitchell.
Hello, how may I help you?
As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?
Sure, please wait for a moment to check your details.
Sure, take your time.
I have found your reservation in my database, can I proceed to cancel it?
Ok, please proceed to cancel.
Ok, your reservation is cancelled.
Thank you.
You are welcome.