Hello.
Hello. How may I assist you?
I am James White. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
Sure, i am here to help you.
Thank you.
Please wait a moment, I will check the status of your reservation.
Sure.
James White, no reservation has been found on your name in our database.
That's fine, thank you for your service.
Thank you for choosing us.