Hello.
Hello, How can I provide assistance to you?
Can you help me to cancel my ticket?
Sure, I am here to help you out with that. May I know your good name please to track the details?
Myself Dorothy Taylor here.
Ok, Please stay online, I will check the previous list and revert to you.
Ok.
We are sorry to specify that, there is no active reservation found on your name.
Not an issue.
Thanks for consulting us, wish you a nice day.
Thank you.
Most welcome.