Hello,.
Hello, how may I help you?
I am Michelle Evans.
OK.
I want to cancel my recent reservation as my round trip with my friends got cancelled. Will you help me in cancelling my reservation?
Ok, no problem. I can help you in cancellation.
Thank you.
Please wait a minute, I will check your reservation.
Sure.
Sorry, we did not find any reservation has been registered with us on your name.
Ok, no issues. Thank you.
Thanks for consulting us, have a nice day.