Hello.
Hello, how may I help you today?
I need to cancel my reservation as I need to stay back in own city, due to hails on roads and heavy snow. Can you please help me with this?
Sure, we are here to assist you with cancellation. Let me know your name.
Sure, I am Mark Jones.
Ok, please wait.
Ok.
Thanks for waiting, there was no reservation found on your name.
Ok, Thank you for your service.
Thank you for opting us.