Hello.
Hello, how can I give assistance to you?
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
Sure, I am here to help you to change it.
Thank you for the response.
In whose name, your booking has been done earlier?
It has been booked on the name of Donald Hernandez.
Thanks for providing your name, please wait for while.
Ok, sure. I will wait for your response.
Thanks for your time, there was no reservation found on your name to change it.
Ok, not a problem. Thank you for the information.
Thank you opting our service.