Hello.
Hello, how can I help you today?
I am Carolyn Rodriguez. I want to change my existing reservation, due to examination schedule postponed. Can you please help me?
Sure, we are here to help you.
Sure.
Wait for some time I will check the reservations on your name and get back to you.
Ok, take your own time.
Thanks for waiting there is no reservation found on your name.
That's ok, thank you for your information.
Thanks for approaching us.