Hi.
Hello, how can I be your helping hand today?
I am planning to change my reservation, help me in that?
Sure, I am here to help you out with that. For that I need to know your name. Can you please provide me?
I am Catherine Brown.
Ok, Please stay online, I will check the previous list and revert to you.
Ok.
Thanks for remaining so positive, we are sorry to say that there is no active reservation found on your name.
That's ok, thank you.
Thanks for choosing us, have a good day.