Hi,.
Hello, how may I support you today?
 I want to cancel my recent reservation, because I want to travel with my friends by road. Can you help me to cancel my ticket?
Sure, we are here to help you. Let me know your name to proceed?
Sure, Timothy Jackson is my name.
Ok, please hold a moment.
Sure, I will wait.
Thank you for your valuable time, sorry, no reservation found with provided name.
Ok, Not a problem. Thanks for your support.
Thank you for opting us.