HI, I am Elizabeth Johnson.
Please let me know, how best I can help you today?
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
Sure, please wait for a while.
Ok.
Your name is found, please share your source and departure airport codes.
Airport codes are OAK and IAH.
May I know your trip dates?
Trip dates are 03/10 and 03/12.
Please wait for a while.
Ok.
Sorry to say that, there are flights available on the dates of your journey.
Ok, no issues. Thanks for the help.
Thank you for opting us.