In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
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Question: customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: I planned to meet my friend in PHL, can you please help me to book a flight ticket from LAX? 
 agent: Sure, I am here to help you in booking. Can you please share your travel dates? 
 customer: I prefer to travel on Apr 21 and Apr 23. 
 agent: Ok, please share your name. 
 customer: I am Barbara Carter. 
 agent: Let me know your connection limit? 
 customer: I prefer to travel in a connecting flight. 
 agent: Do you have any specification? 
 customer: I would like to depart in afternoon. 
 agent: Here, I found a flight for you with 1 stopover in economy class and it costs you 200. Can I proceed? 
 customer: Ok, please confirm my booking. 
 agent: Your booking is done with flight 1018 in Spirit airlines. 
 customer: Thank you for your help. 
 agent: Thank you for reaching us, have a safe flight.

Answer: book


Question: customer: Hello. . 
 agent: Hello, how can I help you? 
 customer: I want to attend mechanical workshop, can you please book the ticket from DCA to LAX? 
 agent: Sure, we are perky to assist you. Can you please let me know your travelling dates? 
 customer: Sure, my planned departure and return travel dates are 1st and 3rd of July. 
 agent: Is there any connection limit for you? 
 customer: I don't have any specifications, I'm ok with any flight. 
 agent: May I know your good name? 
 customer: My name is Jeffrey Martin. 
 agent: Sorry, we are unable to provide flights on your journey routes. 
 customer: Oh! That's ok, thank you for giving the information anyways. 
 agent: Thank you for contacting us.

Answer: no_flight


Question: customer: Hello. 
 agent: Hello, how may I serve you today? 
 customer: As I am not well right now, so I want you to cancel my reservation. Can you help me with this? 
 agent: Sure, I am here to help you. 
 customer: Thank you. 
 agent: May I know your name please? 
 customer: Sure, my name is Gregory Hill. 
 agent: Ok, please stand by I will check the status and get back to you. 
 customer: sure, take your time. 
 agent: Thanks for your time, sorry no reservation found with your name. 
 customer: It's alright, thank you for your information. 
 agent: Thank you for reaching us, have a nice day.

Answer:
no_reservation