Hello.
Hello. How can I aid you today?
I need to change my reservation due to my planned event got postponed so please help me with that.
Sure, I can help you with that.
Thank you. Sure, please check the reservation with my name Jack Jones.
May I know your name for checking your previous reservation status? Ok, please wait a moment, I will check your reservation status.
Sure, take your time.
There is no previous reservation found on your name.
It's ok fine, no problem. Anyway, thank you for your time.
Thank you for reaching us, have a good day.