Hello,.
Hello, How exactly I can serve you the best today?
I made a earlier reservation to attend a meeting, due to some political disturbances it got postponed.
Ok.
Can you please change my existing reservation?
Sure, we are here to make your work ease.
Thank you.
May I know on which name the ticket has been reserved?
Sure, I made a earlier reservation with the name of Jeffrey Robinson.
Ok, please be on hold, I will check the status of your reservation and let you know.
Sure, I will wait for your response.
Thank you for your precious time.
Ok.
I have checked with the reservation list in our database, your name is not in the list.
Ok, not an issue. May be booking is not done properly.
Ok.
Any way thank you for your information.
Thank you for availing us, Hope to serve you again.