Hello.
Hello. Can you please tell me how may I help you?
Actually my Tennis competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, I am happy to help you in changing the ticket details.
Thank you for accepting my request.
Can you please confirm the name to check your ticket status?
Ok, my name is Scott Nelson.
Ok, please hold on for a minute.
Sure.
I am really sorry to inform you that, there is no active reservation with your name in our portal.
Ok, not an issue. Thank you for your information.
Thank you for opting us.