Hi.
Hello, how may I help you?
I am planning to change my reservation, help me in that?
Sure, I am here to help you for this. May I know your name please?
I am Frank Williams.
Just a moment, let me check your reservation status in our records.
Ok.
Sorry for inconvenience, no reservation is found with your credentials.
That's ok, thank you.
Thank you very much for connecting with us.