instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: I am planning to for a heritage tour in PHX. Can you book me a ticket from AUS? 
 agent: Sure, can you share me your travelling dates? 
 customer: I will be leaving on Oct 25 and will come back on Oct 27. 
 agent: Do you have any connection limit? 
 customer: I need 1 stop over within my route. 
 agent: Is there any other specifications? 
 customer: No. 
 agent: May I know name please. 
 customer: I am Kevin Phillips. 
 agent: I found a flight with the price of 100 having one connection and economy class. Can I proceed to booking? 
 customer: Fine, please proceed. 
 agent: Your ticket is booked with the flight- 1008. 
 customer: Thanks for your support. 
 agent: Thank you for reaching us.
answer:
book


question:
customer: Hello. 
 agent: Hello. How may I assist you today? 
 customer: Can you aid me to book a flight ticket from AUS to LAX? 
 agent: Sure, I will help you. Please help me with your name. 
 customer: Myself Joshua Parker. 
 agent: Please help me with your planned travelling dates. 
 customer: I planned my trip on the dates Aug 6 and Aug 8. 
 agent: Do you need a break in between your journey? 
 customer: I am looking for a connecting flight. 
 agent: Do you have any other preferences in your journey? 
 customer: I prefer morning flight at the time of depart and also make sure I prefer economy class flight with normal cost airline. 
 agent: Sure, I will check with this preferences. Please allow me a minute. 
 customer: Sure. 
 agent: Joshua Parker, I am really sorry to inform you that there are no flights available for your journey. 
 customer: No issue, anyway thank you for checking. 
 agent: Thank you for reaching us. Have a great time.
answer:
no_flight


question:
customer: Hello. 
 agent: Hello. 
 customer: Gregory Jackson here. 
 agent: How may I assist you today? 
 customer: I want to travel from Washington to New York for attending a Seminar. Can you please help me for booking the flight ticket? 
 agent: Sure, I am here to help you with that. Can I know your travelling dates? 
 customer: My travelling dates are from 01/28 to 01/30. 
 agent: Please wait for a minute. 
 customer: Ok. 
 agent: Ok, may I know your airport codes? 
 customer: My airport codes are from DCA to JFK. 
 agent: Wait for a minute. 
 customer: Ok, I will wait. 
 agent: The Southwest airlines having a connection limit 1. Can I proceed with the booking? 
 customer: Please proceed for booking the flight ticket. 
 agent: Yes, your ticket is reserved with the flight number 1013. 
 customer: Thanks for helping me. 
 agent: Thank you for reaching us. Have a safe journey.
answer:
book