Hello.
Hello. How may I assist you at this moment?
Can you help me to change my reservation?
Sure, I will help you with you request. Please provide your name to check your previous reservation.
Thank you. I am Jennifer Robinson.
Please be on hold.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
No problem, thank you for checking.
Thank you for approaching us.