Hello, I am Ruth Rodriguez.
Hello, how can I assist you?
I need to cancel my recent reservation due to postpone of my practical exam of Ph.D.
Sure, I can help to cancel your reservation. Please wait a while.
Ok.
Thanks for your precious time. We found a recent reservation on your name. Shall i proceed to cancel?
Sure, you can proceed with cancelling.
Your reservation has been cancelled.
Thank you for cancelling a ticket.
Thank you for cosulting us.