Hello.
Hello, how may I assist you?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, will you please let me know your name?
My name is Nicole Turner.
Ok, let me check the current status and get back to you.
Sure.
Thanks for waiting, we found a reservation active by your name and it has been cancelled successfully on your request.
Thank you for your help.
Thank you for consulting us.