Hi.
Hello.
Myself Gregory Walker.
How can I help you at this moment?
I need a small favour from your agency to cancel my reservation which I have done wrongly.
Sure, I will help you with this. Please be on hold for a moment.
Thank you and will wait for your response.
Gregory Walker, there is no active reservation found under your name in our database.
It's ok, anyways thank you for the help.
Thank you for contacting us.