Hello.
Hello, how may I be at your service today?
My trip was postponed so can you please change my travel dates in my previous reservation?
Sure, we are here to help you.
Thank you.
Can you please share your name to proceed further?
I have reserved it on the name of Jacob Williams.
Ok, please be on hold.
Sure.
Sorry, we could not find any reservation with your name.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for choosing us.