Hello.
Hello.
Kimberly Hill here.
How can I help you at this moment?
I want to cancel my reservation due to an emergency. Can you please help me for that?
Sure, I can help you with that.
Thanks.
Please wait a moment, I will check your previous reservation status.
Ok, I will wait.
There is no previous reservation available in your name Kimberly Hill.
Anyway, thanks for the information.
Thank you for reaching us, have a nice day.