Hello.
Hello. How may I assist you?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I am here to help you.
Thank you for your response.
May I know your name please to check your reservation status?
Sure, my name is Anna Robinson.
Anna Robinson, I have found your reservation. Can I proceed to cancel?
Please cancel.
Ok, your reservation has been cancelled successfully.
Thank you for your service.
Thank you for choosing us.