Hello.
Hello, what can I assist you at this moment?
I am unable to cancel my flight ticket due to technical issues, can you help me?
I will definitely help you about that. Can you please provide your name to check active reservation under your name?
Sure, my name is Nicole Thompson.
Sorry Thompson, I have can not find any active reservation under your name in our listings.
No problem with that one, thank you for your help.
My pleasure, thank you for reaching out here.