Hello.
Hello, how may I assist you today?
My business meeting has been cancelled. So I need to cancel my reservation.Can you please cancel?
Sure, I am here to help you. May I know your name for cancellation purpose?
Lisa Scott is my name.
Fine, please wait for sometime.
Sure.
Thanks for your patience. Sorry, we did not find any existing reservation based on your name.
Ok, no problem. Thanks for your information.
Ok, Thanks for choosing us, have a cheerful day.