Hi.
Hello. How can I assist you at this moment?
 I just want to change an existing reservation as my meeting got post pone due to some technical issues.Can you help me with this?
Sure, I will assist you with that. May I know your name for further process?
Thank you. Samuel Harris.
Ok, please hold on a moment.
Ok.
There is no previous reservation available under your name.
No issue, Thank you for the information.
Thank you for reaching us.