Hi.
Hello, how may I assist you today?
 I need to change my existing reservation as my meeting got changed due to some technical issues, can you please help me with this?
Sure, we will help you. Can I have your name to check the reservation list?
I am Samantha Wright.
Ok. please be on hold.
Ok.
Thank you for waiting, no reservation was found on your name.
Ok, no problem. Thanks for your information.
Thank you for choosing us.