Hello.
Hello, how can I help you today?
I want to cancel my recent reservation due to bad weather condition, can you please help me with that?
Sure, I will help you. May I know your good name?
My name is Debra Martinez.
Please give me a minute.
Sure.
Thanks for waiting, there is no active reservation found on your name to cancel.
No problem, thank you.
Thank you for reaching us, have a nice day.