Hello.
Hello, how may I abet you?
Meeting family friend on his birthday got postponed, will you help me to change my existing reservation?
Sure, may I know your name to check the current status and revert you?
Helen Jones here.
We found a reservation on your name. May I know your updated travel dates?
My new airport codes are JFK - DTW. My travelling dates are 05/10 and 05/12.
Ok, please wait.
Sure.
 Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
Ok, no issues. Thank you.
Thank you for opting us.