Hi.
Hello. How can I help you now?
Actually, I want to cancel my reservation due to some business meeting postponed, can you please help me in this intent?
Sure, I will help you with that. May I know your name please?
Sure, my name is Andrew Davis.
Ok, please wait for a while.
Sure.
Sorry, there is no reservation found on your name.
Ok, no problem. Thank you for your valuable time.
Thank you for approaching us, have a nice day.