Hello,. I would like to change my reservation due to my orientation day has been postponed.
Hello, how may I assist you today? Sure, we are glad to serve you.
Would you please help me for changing my reservation?
Ok, please hold a moment, let me check your reservation with us.
Sure.
Can I have your name?
I am Edward King.
Please wait.
Ok.
Thanks for waiting, sorry, unfortunately we have not found any reservation with your name.
Ok, no issue.
Thank you for availing us, have a great day ahead.