Hello.
Hello. How may I help you?
I have planned to go for my 3rd sister birthday party in Washington, but I am not feeling well.So I want meet my sister on another date.Can you please alter my existing reservation?
Sure, I am here to help you, but I need to check your previous status with your name, help me by giving your name please.
Myself Dorothy Mitchell, please search my ticket on my name.
Please wait a moment, let me check.
Ok.
Actually, I couldn't able to get reservation on your name.
Ok, fine not an issue.
Ok, thank you for choosing us.