Hello.
Hello, how can I help you today?
I want to change my reservation as I am stuck with my work and can not go on this trip. Can you please help?
Sure, we are here to help you.
Thank you.
May I know your name?
Sure, my name is Kimberly Nelson.
Ok, wait for some time.
Sure.
Thanks for waiting there is no reservation found on your name.
No problem. Thank you.
Thanks for approaching us.