Hi,.
Hello, how may I serve you today?
Can you please help me in changing my reservation as the arts and crafts festival which I want to attend got postponed?
Sure, may I know your name to change the reservation?
Sure, my name is Angela Moore.
Ok, please wait I will check the reservation status and revert to you.
Sure.
Sorry, we did not find any reservation on your name.
Not a problem, thank you for the information.
Thank you for contacting us.