Hello.
Hello, How can I help you?
I have to cancel my flight ticket booking due to storm effect in that region, can you please help me in cancellation process?
Sure, May I know your name?
Sure, you can check my reservation on the name of Raymond Thompson.
Please wait a second.
Sure.
Sorry, No reservation found on your name.
That's Ok, thanks for your information.
Thank you for availing us.