Hello.
Hello, how can I help you today?
I want to cancel my recent reservation due to heavy rainfall, can you please help me with that?
Sure, I will help you with that.
Thank you.
May I know your good name?
My name is Patrick Adams.
Please give me a minute.
Sure.
Thanks for your time, there is no active reservation found on your name.
No problem, thank you.
Thank you for approaching us, have a nice day.