Hi,.
Hello, how may I guide you for today?
Please cancel my recent reservation owing to an emergency.
I am here to help you about your flight ticket cancellation. Can you please let me your name to check the active reservation under your name?
I am Jack Clark.
Hold on for some time to check the active reservations.
Sure.
Sorry Clark, there is no active reservations under your name in our database.
Thank you.
Most welcome, have a nice day.