Hi.
Hello. How may I serve you today?
My exams got postponed, can you please help me in changing my existing reservation?
Sure, I'll try to help you in changing an existing reservation. May I know your name to check the reservation status?
I am Daniel Wright.
Ok, please wait a while.
Ok.
Thank you for waiting, I have checked the reservation list to change your ticket but there is no reservation found by this name.
No issues, thank you.
Thank you for approaching us.