Hi.
Hello.
I would like to change my flight reservation as I met with an accident, can you please help me?
May I know your name?
My name is Nancy Baker.
Sure, please wait a minute.
Sure.
We have found your reservation. Can I know your airport codes?
Sure, I would like to travel from LAX to DEN.
Please provide your trip dates.
I want to depart on Jan 4th and return back on Jan 6th.
Ok, please wait a minute.
I prefer for an business class.
Sorry, there is no flight available.
Sad to hear that, thank you for checking.
Most welcome.