Hi.
Hello, how may I help you?
I want to cancel my recent reservation due to my health issue, can you help me with this?
Sure, I am here to help you for this. Let me check your reservation status in our records.
Please check the reservation on the name of Cynthia Roberts.
Please wait for a while.
Sure.
Sorry for inconvenience, no reservation is found with your criteria.
Not a problem, thank you for checking.
Thank you very much for contacting our agency.