Hello.
Hello, how may I aid you?
Myself Anna Lee, can you help me in cancelling the flight ticket I have booked recently?
Sure, please wait for a moment I will check your complete reservation details and proceed further.
Ok, I will wait not a problem.
Sorry to say, I did not find any reservation on your name in my database.
Ok, thank you for helping me.
Thank you for reaching us, have a nice day.