Hello.
Hello. How may I help you?
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I am here to help you with the ticket cancellation. Can I know your name please?
Rebecca Martinez here.
Ok, please give me a minute.
Sure.
Sorry to inform you that, there is no active reservation found with your name to cancel the ticket.
Ok no problem, thank you for your services.
Most welcome. Thank you for choosing us.