Hello, I am Anna Taylor.
Hello, how may I serve you?
As my manager did not approve my leave, I would like to cancel my recent reservation.
Surely, I will help you. Can I have a moment please? I will check the details.
Sure, take your time.
Sorry, there is no reservation found on your name.
That's ok, thank you for checking.
You are welcome. Thank you for reaching us, have a nice day.