Hi.
Hello, how I can I help you today?
I need to cancel recent reservation, can you please help me out?
Sure, I will help you.
Thank you.
May I know your good name?
Sure, my name is Barbara Lewis here.
Please wait for a while.
Sure, I will wait.
Thanks for waiting, there is no active reservation found on your name.
It's ok, thank you for your information.
Thank you for opting us.