Hello. I am Donald Turner.
Hello, how may I guide you for today?
I would like to cancel my reservation as I am leaving to my hometown, can you please help me out?
Yes, I will guide you about your flight ticket cancellation.
Thank you.
Sorry to say this Turner, there is no active reservations under your name to cancel.
Ok no problem, thank you for your services.
Most welcome, thank you for reaching out here. Hope you have a nice day.