Hello.
Hello. How may I help you at this moment?
I have to cancel my past ticket which is booked in the last week because my trip got cancelled. Can you please help me to cancel the ticket?
Sure, I am here to help you with that.
Thank you for considering my request.
Can I have your name?
My name is Edward Nelson.
Ok, please wait for a minute. Sorry to say that, there is no reservation found on your name in our database.
It's ok, thank you for searching my ticket status.
Thank you for reaching us.