Hello.
Hello.
Can you please help me in cancel my reservation?
How may I assist you today? Sure, may I know your name for cancellation?
 My name is Katherine Miller.
Please wait a moment, let me check with your details.
Ok, please take your time.
Sorry, there are no active reservations on your given name to cancel.
Not an issue, thank you for the information.
Thank you for reaching our service.