Hi.
Hello, how may I help you today?
I want to change my reservation due to health problem, can you help me?
Sure, I am here to help you with this intent.
Thank you.
May I know your name please for further process?
Myself Elizabeth Davis.
Ok, please be hold on for a moment to check for the availability.
Sure.
Sorry Davis, there is no reservation found as per your name to modify your reservation.
No problem, thanks for checking.
You are welcome always.