Hello.
Hello. How may I aid you?
I made a reservation earlier, due to some personal work I want to make few changes in my existing reservation.
Ok. I will help you in that. May I have your name?
Sure, I am Karen Taylor.
Please wait for sometime.
Sure.
Thanks for your time, but no reservation is available on your name in our database.
Ok, Thank you for your service.
Thank you for reaching us, Have a nice day.