Hello.
Hello. How can I assist you?
I would like to cancel my recent ticket because the planned trip got cancelled. Can you please help me to cancel the ticket?
Ok, I will help you with that. Mean while may I know your name?
Thank you for accepting my request. My name is Ronald Jones.
Sorry, no reservation found on your name to cancel.
It's ok, I think the ticket is not reserved properly. Anyways thank you for your help.
Thank you for reaching us.