Hello.
Hello. How may I assess you at this moment?
I have to attend an important meeting, so I am unable to travel. Can you please cancel my ticket?
Sure, may I know your name for searching?
Thank you. My name is Catherine Roberts.
Sorry, there is no reservation found for the user name in our ticket booking list in our data base to cancel it.
It's ok, thank you for your time.
It's my pleasure and thank you for contacting us.