Hi.
Hello. How may I assist you today?
I want to change my existing reservation which is done recently due to some health issues, can you please help me in this?
May I know your name, please?
Sure, my name is Susan Thompson.
Please wait a moment.
Sure, I will wait.
Sorry, there are no active reservations on your given name to change.
Ok, not an issue. Anyways, thank you for your service.
Thank you for reaching our service.