Hi.
Hello, how may I aid you?
I am Mary Williams. I want to change my reservation as my plan to visit Chicago for shopping got postponed. Can you help me?
Sure, we are here to help you. Please hold on for a moment, I will check your details and let you know.
Sure.
Thank you for being on hold, there is no reservation found on your name to proceed further.
It's ok, thanks for your response.
Thank you for reaching us.