Hello.
Hello, how can I aid you today?
I want to change my reservation, can you please help me with that?
Ok, I am here to help you with that. Meanwhile may I know your name?
Charles Gonzalez here.
Please wait for a while I will check and let you know about your reservation status.
Sure.
Thank you for waiting and sorry, no active reservation found on your name.
No issues, thank you for the information.
Most welcome, have a nice day.