Hello.
Hello, How can I assist you the best now?
Due to an emergency, I want to cancel my reservation. Can you please help me with it?
Sure, I will help you with that. On what name, do I need to check the present status of the reservation?
Brenda Allen here.
Ok, please be on hold. I will be back.
Ok.
We regret that, there is no active reservation on your name to cancel it.
Not an issue, thank you.
Thank you for approaching us.