Hi.
Hello. How can I help you?
Please cancel my recent reservation? As my planned trip has been cancelled.
Sure. I am here to assist you. May I know your name?
My name is Kenneth Lewis.
Thank you. Let me check your reservation status.
Sure.
Sorry, there is no reservation found under your name in our database.
That's ok, thank you for giving the information.
You are welcome and thank you for choosing us.