Hello, Cynthia Scott here.
Hello, how can I aid you?
Due to sudden climate change in my place I would like to change my reservation. Can you please help me in doing this?
Sure, give me a moment I will check and revert you.
Ok.
Thanks for waiting, but there is no reservation in your name.
Ok, no issues. Thanks for your service.
Thanks for contacting us, have a great day.