Hello.
Hello, how can I aid you?
I want to cancel my recent reservation, due to health issue. Can you help me out?
Sure, we are here to help you. May I know your name please?
Myself Benjamin Gonzalez.
Ok, please be on hold.
Sure, I will wait for your response.
Thanks for waiting, there is no reservation found on your name.
Ok, not an issue. Thank you for your kind information.
Thanks for approaching us, hope to serve you again.