Hello.
Hello, How exactly I can serve you the best today?
Can you help me to cancel my recent reservation?
Sure, I will help you with that.
Thank you.
May I know your name to check your details in our database?
Nancy Edwards here.
Ok, please wait a moment.
Sure.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
That's ok, thank you for checking.
Thank you for availing us. Hope to serve you again.