Hi.
Hello, how may I support you today?
Due to the continuous raining, my Golf match has been cancelled. So I want you to cancel my existing reservation?
Ok, I will help you cancel your reservation. May I know your good name?
Sure, I had a existing reservation with name Scott Edwards.
Please wait for a moment.
Sure.
Thank you for waiting, there is no reservation found on your name.
Ok, no issues. Thanks for your kind service.
Thank you for reaching us.