Hello.
Hello, what can I do for you today?
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?
Sure, I am here to help you.
Thank you.
May I know your good name please?
I made a reservation by this name Ashley Mitchell.
Ok, please wait for few minutes.
Sure.
There is no existing reservation found on your name in our records.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.