Hello.
Hello, how can I guide you for today?
I am Sandra Robinson. I would like to cancel my reservation which is under my name, can you please help help me with that?
I will help you with that.
Thank you.
Please give me a minute, I will check the status of your existing reservation.
Sure, take your time.
Sorry, there is no reservation found under your name in our database.
Ok, no issues. Thank you for checking.
Thank you for contacting us, have a nice day.