Hi,.
Hello,. May I know your name please?
Sure, myself Debra Allen.
How may I be at your assistance today?
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. So, I request you to please change it to my actual date. Can you please assist me in changing my existing reservation?
Sure, let me check the reservation list and I will revert to you with the current status.
Sure, I will wait for your response.
Thank you for your time.
My pleasure.
We could not find any reservation by the name you provided.
Ok, no issues. May be I have done a wrong booking. Thanks for your prompt response.
Thank you for consulting us. Hope to serve you again.