Hello.
Hello. How can I assist you today?
Can you please help me to cancel my recent ticket? Because I am unable to catch the flight on the departure date.
Sure, may I know your name to check for the previous reservation?
Thank you. My name is Kimberly Turner.
Please allow me a moment.
Ok, I will wait for your response. Take your own time.
Kimberly, there is no reservation found under your name.
It's ok, not a problem with that. Anyways thank you for providing the information.
You are welcome.
Most welcome.
Thank you for reaching us, have a great day.