Hi.
Hello, how can I help you?
I am Shirley Thomas, can you help me booking flight from ORD to PHX?
May I know your desired travel dates please?
My travelling dates are 01/09 and 01/11. Provide flight with connection 0.
There is no flight on your desired travel dates.
Oh! It's ok, no problem thank you for your services.
Thank you for opting us.