HI.
Hello.
I am Christine Young.
How may I be of your service?
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me?
Sure, we are here to help you.
Thank you.
Please wait a moment I will check the reservation list.
Ok.
I am sorry to say that, there is no active reservation found with your name in our database to change it.
No issue. Thank  you.
Thank you for approaching us.