Hi.
Hello. How can I assist you at this moment?
 I want to cancel my reservation as I have financial issues.
Sure, I will help you with that. Please provide me your name to check existing reservation status.
My name is Kevin Thomas.
Ok, please wait a moment.
Sure, take your time.
Sorry Kevin, no reservation found under your name to cancel.
Ok, not an issue. Thank you for checking.
Most welcome. Thank you for choosing us, have a good day.