Hi.
Hello, how can I assist you?
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
Sure, I can help you with that. May I know your good name please?
Thank you. Jeffery Johnson.
Ok, please wait for a while.
Ok.
Jeffery Johnson, there is no active reservation found under your name to do cancellation.
That's Fine, Thank you for the information.
Thank you for choosing us.