Hi, I am Nancy Martin.
Hello Nancy Martin, how can I assist you today?
Can you please help me in booking a flight from PHX to JFK?
Sure, I am here to help you to book the flight ticket. May I know your preferred type of class?
I am okay with any class.
Ok, can you please tell me your travel dates?
My planned dates are on Jan 23rd to 25th.
Ok, do you have any particular timings to depart and return?
I would like to arrive in afternoon time.
Ok, do you have any connection limit preference?
Yes, I need a single connection.
Ok, please hold on for a minute.
Sure.
There is a  direct flight found with the ticket fare of 500 in a business class, this flight is departing in the evening time and returning in the afternoon time. Can I reserve the ticket?
Sure, please proceed.
Ok, I have booked your ticket with the flight number 1024 and the airlines is American Airlines. Have a nice journey.
Thank you.
Thank you for approaching us.