Hello.
Hello, how may I guide you at this moment?
Would you please help me in  booking a ticket from IAD to AUS where I have a meeting to attend.
Sure, I am gleeful to assist you. May I know on which dates you are planning to start and return?
My travel dates are Jan 16 and Jan 18.
Do you prefer any lay by in between journey?
I would like to board a connecting flight with a business class.
Ok, May I know your good name please?
Nancy Phillips.
Is there any another specifications on your trip, so that I can arrange like that only.
No, thank you for asking.
Give me a minute, I will check and let you know the flight availability.
Sure.
Thanks for waiting, there are no flights available at this moment matching your particulars.
No issue, thank you for your time.
Thanks for approaching us, wish you a great day.