Hello, I am Joshua Martinez.
Hello, how may I assist you today?
As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?
Sure, we are here to help you. Please wait a moment.
Sure, take your time.
Thank you for you time, sorry, no reservation found on your name.
That's ok, thank you for checking.
Thank you for availing us.