Hello.
Hello, how may I help you?
Cynthia Baker here. I need to change my existing reservation due to my exams, can you help me?
Sure, please wait for a moment to check your details.
Sure.
I have found your reservation, may I know your new travelling dates?
I am willing to travel on 04/17 to 04/19.
Can I have your airport codes?
My airport codes IAD to LGA.
Do you have any requirements?
I need a direct flight.
Sorry to say, no flight is available for you.
Ok, no issues.
Thank you for reaching us.