Hello.
Hello, how may I aid you today from my end?
There is a small modification in my recent reservation, can you please help me out?
Sure, I am here to help you out. Please provide me your name to check the reservation status.
The ticket is under the name Sandra Phillips.
Sorry, there is no reservation on your name in our database.
That's fine, no problem. Thank you for checking.
Thank you for reaching us.