Hello.
Hello.
I am Kathleen Johnson.
How can I help you today?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I am glad to help you.
Thank you.
Please be on a hold.
Sure, take your time.
Sorry to inform you that, there are no reservation found on your name.
That's ok, thank you for your information.
Thank you for contacting us.