Hello.
Hello. In which way I can help you today?
I need to change my reservation due to my planned trip got postponed to another dates. So please help me with changing my reservation.
Sure, I will help you with that.
Thank you.
May I know your name for further process?
Sure, myself Mary Lopez.
Please hold on a moment, I will check your reservation status.
Sure, take your time to check.
Thanks for waiting. There is no previous reservation found in your name Mary Lopez.
It's ok. No problem. Anyway, thank you for your time.
Thank you for contacting us, have a good day.