Hi.
Hello, how may I help you?
Actually, I want to change my existing reservation which is done recently due to some problems, can you please help me out?
Sure, I am happy to help you. Please wait, let me check your reservation status.
Ok, I will wait.
May I know your name?
Sure, my name is Virginia Davis.
Davis, I did not find any reservation under your name in our database.
Ok, no problem. Anyways, thank you for your service.
You are welcome and thank you for choosing us.