Hello.
Hello, how may I assist you today?
Due to heavy rainfall, I would like to cancel my recent reservation. Please help me out.
Sure, we are here to help you.
Thank you.
Sure, can I have your name to proceed further?
My name is Joshua Rodriguez.
Ok, please wait a moment.
Sure, take your time.
Thank you for your time, sorry no reservation found on your name.
Ok, no problem. Thank you for your information.
Thank you for reaching us.