Hello.
Hello. How may I guide you today?
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
Sure, I am oblige to help you.
Thanks.
Can you please provide your name to check your previous reservation?
Sure, my name is Ruth Miller.
Ok, please wait a moment.
Ok.
We regret that, there is no reservation found with your name in our records.
Oh! It's ok no problem. Thank you for your information.
Thank you for approaching us, have a great day.