Hello.
Hello. How can I aid you?
I want to cancel my recent reservation, as my health is not good. Can you please help me out with it?
Sure. May I know your name?
Thank you. My name is Barbara Brown.
Give me a minute.
Ok, sure. I will wait for your response.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
Ok, not an issue. Anyways, thank you for the information.
Thank you for picking us.