Hello.
Hello, how may I help you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me in that?
Sure, I am here to help you.
Thank you.
May I know your good name please?
Steven Harris here.
Please wait for a mean while.
Ok.
Sorry Steven, there is no reservation found as per your name to cancel it.
Ok, no problem. Thank you.
You are welcome.