Hi. I am Virginia Martin.
Hello, how can I address you?
I want to cancel my recent reservation due to sudden change in my trip. Can you help me with this cancellation?
Sure, I am willing to help you.
Ok.
Please stand by I will get back to you.
Sure.
Thanks for your time, sorry to say no reservation found on your name.
No issue.Thank you for the information.
Thank you for choosing us, have a nice day.