Hello. I am Samantha Taylor.
Hello Samantha, how can I aid you?
Due to bad weather condition, my cricket match has been cancelled. So, can you help me in cancelling the ticket?
Sure, I can help you. Just wait for a while, I will check and revert you back.
Sure.
Samantha, we had found your reservation and we had cancelled it successfully. Do you want any other help from me?
Thank you for your help. No thanks.
It's my pleasure.