Hi,.
Hello, how may I help you?
I want to cancel my recent reservation as I need to stay back in my own city due to hails on roads and heavy snow. Can you help me with the cancellation?
Sure, I am here to help you. May I know your name please?
Myself Rebecca Carter.
Ok, please give me a minute.
Ok.
Thanks for your time, sorry no reservation found with your name.
Thanks for your kind response.
Thank you for reaching us, have a nice day.