Hello.
Hello. In which way I can help you today?
I want to modify my recent ticket details, because my partner is not able to attend for the trip on this dates. So that, I decided to change the ticket details. Can you help me?
Sure, I will help you with that.
Thank you.
May I know your name for further process?
I am Kenneth Evans.
Ok, please hold on a moment, I will check your previous reservation status.
Sure, take your time.
There is no previous reservation available in your name Kenneth Evans.
It's ok, thank you for checking.
You are welcome.