Hello. I am Brian King.
Hello, how may I aid you today?
I had planned to go on a trip, but it was postponed. Can you change my recent reservation?
Sure, I am here to help you out. Please allow me a moment to check the reservation details on your name.
Ok, take your time.
Sorry Brian King, there is no active reservation on your name in our database.
That's ok. Anyways, thank you for checking.
Thank you for reaching us.