Hello.
Hello. How may I assist you today?
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
Sure, I will be helping you, please wait a moment.
Sure, take your time.
Can you please mention your name for further checking.
My name is James Martinez.
Sorry James Martinez, there are no active reservations to cancel on your given name.
Ok, no issues. Thank you for your information.
Thank you for reaching our service.