Hello.
Hello, how can I help you today?
I'm Gregory Wright, I need your help in cancelling my recent reservation.
Sure, our work is to help you. Please wait for a while. Thank you for waiting, there is no ticket booked previously on your name.
No problem. Thank you for your response.
Is there any other plan to travel?
No.
Ok, have a nice day, thank you for communicating with us.