Hello.
Hello, how can I help you today?
I would like to cancel my recent reservation, can you help me in that?
Sure, can I have your name please?
Sure, myself Laura Martinez.
Ok, please wait for a while.
Sure, I will wait for your response.
Thanks for waiting, there is no active reservation on your given name.
That's ok, no problem. Thank you for the information.
Thank you for opting us.