Hello. I am Karen Hall.
Hello, how can I be your helping hand?
I need to cancel my reservation due to some issues going on in my family, can you help me out?
Sure, I am here to help you.
Thank you.
Please wait for a while, I will check your previous reservation.
Sure, take your own time.
Thank you for being patience, there is no reservation found on your name.
That's ok, not an issue. Thank you for your help.
Thank you for reaching us.