Hi.
Hello.
I am Patrick Edwards.
How may I aid you?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, I am happy to help you.
Thank you.
Please wait for a while.
Sure.
Thanks for waiting, we did not find any active reservation on your name in our records.
Ok, no problem. Thanks for your information.
Thank you for choosing us.