Hello.
Hello. How may I assist you?
Can you please help me in changing my reservation?
Sure, I will help you with that.
Thank you.
May I know your good name please?
My name is Scott Carter.
Ok, Please give me a moment.
Ok, take your own time.
We are sorry to specify that, there is no active reservation found on your name.
Not an issue, thank you for the information.
Thanks for approaching us, wish you a great day.