Hello.
Hello. How can I help you out at this moment?
Myself Scott Phillips. I want to change my  existing reservation, can you please help me in that?
Ok Phillips, I am gleeful to help you. Please be on hold, let me check your details in our database.
Sure, I will  wait for your response.
Thank you for your patience, sorry to inform you that there is no reservation found under your name in our records.
Its ok,no problem. Thanks for checking.
You are welcome, thank you for reaching us.