Hello. I am Debra Garcia.
Hello, how can I provide assistance to you?
As my plan to go for a holiday trip got postponed due to bad weather conditions, I need to change my previous reservation.
Ok.
Will you help me with that?
Sure, I am here to help you.
Thank you.
Please hold on for a while, I will check your previous reservation.
Sure.
Thank you for being patience.
Ok.
I am here to inform you that, there is no active reservation found on your name.
Not an issue. Thank you for the information.
Thank you for contacting us.