Hi.
Hello.
I am Jerry Adams.
How may I assist you?
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date. So, I request you to please change it to my actual date.
Sure Jerry Adams, I will help you.
Thank you.
Please wait a moment I will check the reservation list and get back to you.
Ok.
Unfortunately there is no active reservation on your name.
Ok, no issues. Thanks for your information.
Thank you.