Hello.
Hello, how may I aid you at this moment?
due to some client meeting, I am willing to cancel my reservation. Can you please help me for this?
Sure, we are here to help you. May I know your good name?
Myself Karen Martinez.
Ok, please wait for a minute.
Sure, I will wait for your response.
Thanks for waiting, there is no active reservation found on your name to cancel it.
Not a big deal, anyhow thank you very much for your information.
Thank you for reaching us.