Hi.
Hello, how may I assist you? Welcome to our travelling agency.
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
Sure, please provide your name for further process.
Myself Stephanie Lopez.
Please wait for a moment.
Ok.
Sorry Lopez, there is no reservation found on your name to cancel your reservation.
It's ok, thank you for the information.
Are you expecting any other help from my side?
No, thank you for the help.
Thank you for choosing us.