Hello, Betty Edwards here.
Hello, how may I guide you now?
Please help me out  in cancelling my recent reservation.
Betty Edwards, can you please wait for a moment till I check with your previous booking.
Sure, take your time.
Ok, please allow me to check for your existing reservation. Sorry to say but there is no active reservation found by your name.
Its ok, no issues.
Thank you for consulting with our services.
Anyways thank you.
Have a great day.