Hello.
Hello, how may I aid you for today?
Due to an emergency, I want to cancel my recent reservation. Can you help me?
I am here to help you about that. Can you please provide your name to check the active reservations under your name?
Sure, I am Jacob Hill.
Hold on for sometime.
Sure, take your own time.
Sorry to say this Jacob, there are no active reservations under your name to cancel in our database.
Ok, not a problem. Thank you for spending your valuable time.
Most welcome, thank you for reaching out here.