Hi.
Hello.
I am Stephen Lopez.
How may I assist you at this moment?
Owing to an emergency, I want to change my reservation. Can you please help me in that?
Sure, I am glad to help you out.
Thank you.
Please give me a moment to check your reservation status.
Ok.
Sorry, we couldn't find any reservation on your name in our records.
Ok, no problem. Thank you for your response.
Thank you for reaching us.