Hello, I am James Parker.
Hello, James Parker, how can I aid you today?
Due to emergency I need to cancel reservation, can you please help me that?
Sure, we are happy to help you. Please standby, I will check the status and get back to you.
Sure.
Thanks for your valuable time, we are sorry to notify you that no reservation has found based on your name.
Ok, no issues. Thanks for your response.
Thanks for contacting us, have a pleasant day.