Hi.
Hello, how can I help you today?
I want to cancel my recent reservation due to an emergency, can you please help me?
Sure, I am here to help you with that. Can you please share your name?
Sure, my name is Margaret Walker.
Please allow me a moment.
Sure, I will wait.
Sorry, there is no active reservation found on your name in our database.
Ok, not an issue.Thank you for your information.
Thank you for reaching us, have a nice day.