Hi.
Hello. How can I assist you at this moment?
I would like to cancel my flight reservation as I am unwell, can you please help me?
Sure, I will help you in cancelling your reservation.
Thank you.
Can you please provide your name to check your reservation status?
My name is Kathleen Johnson.
Kathleen Johnson, there is no active reservation found under your name in our database.
Not an issue. Anyway, thank you for checking.
Thank you for contacting us.