Hello,I am Sharon Lopez.
Hello, what kind of service are you expecting from us?
Can you please change my existing reservation as the conference which I want to attend got postponed?
Sure, wait for a second. I will check in the reservation list and revert to you.
Sure.
Sorry to inform you Sharon Lopez, there is no reservation found with your name in our reservation list.
It's ok, not an issue. Thank you for your information.
Thanks for your approach.