Hello,.
Hello, how can I help you?
My plan to visit science festival got cancelled, please help me with cancellation of my recent reservation.
Sure, I am glad to help you. For that please help me by providing your name to proceed further.
I am Betty Jackson.
Ok, please stand by.
Ok.
Thank you, sorry no reservation found with your name.
That's fine, thank you for the response.
Thank you for reaching us, have a nice day.