Hello,.
Hello, how can I assist you for the day?
Please cancel my reservation, which is reserved earlier in the name of Stephen Moore.
Sure, we will help you in cancellation. Please wait for a while.
Sure, I will wait.
We are sorry to inform you that, there is no reservation found with your name.
Ok, not a problem, May be I reserved with some other airline.
Thank you for reaching us. Have a great day.