Hello.
Hello, how can I help you?
Meeting a family friend on his birthday got postponed, will you help me to change my existing reservation?
Sure, please provide me your name?
My name is Margaret Perez.
Please wait a minute.
Sure.
We found a new reservation with your name, please provide me your journey details?
Sure, my new airport codes are New York, JFK - EWR. MY travelling dates are 12/15 and 12/17.
Please wait a minute.
Sure.
Sorry, there are no flights with your specifications.
Ok, no problem. Thank you.
Thank you for reaching us.