Hello.
Hello, how may I assist you today?
I already book a flight ticket to Phoenix to attend a meeting with share holders, but due to some reason meeting got postponed. So I want to change my existing reservation.
Sure, we are here to help you. Can I have your name to proceed further?
My name is Melissa Brown.
Ok, please wait a moment, let me check your reservation in our database and let you know.
Sure, I will wait for your reply.
Thank you for your valuable time, unfortunately no reservation found with your name in our database.
Ok, thank you for the information.
Thank you for opting us, have a great day ahead.