Hello.
Hello. How may I help you today?
I have planned to go for AUS but I need to change my reservation, so can you please change my existing reservation?
Sure, could you please share me with your name?
Myself Paul Thompson.
Ok, please wait for a mean while.
Ok.
Sorry Thompson, there is no reservation found as per your name to change your reservation.
Ok, fine thank you for informing that information.
You are welcome always.