Hi.
Hello, how may I assist you today?
Could you please help me to update my travelling dates in my existing reservation?
Sure, we are here to help you.
Thank you.
May I know your name please?
I am Eric Collins.
Please wait a minute.
Sure.
Sorry to inform you that there is no active reservation on your name to change.
Ok, not an issue. Thank you for your information.
Thank you for connecting with us.