Hello.
Hello.
I am Angela Martinez.
How may I assist you at this moment?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I am glad to help you with that.
Thank you.
Please be on hold.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
No problem, thanks for your information.
Thank you for reaching us, have a great day.