Hi.
Hello, how can I help you today?
I want to change an existing reservation due to sudden change in my trip. Can you help me?
Sure, l will help you with that.
Thank you.
May I know your good name?
Scott Nelson.
Please wait for a while.
Ok.
Thanks for being patient, there is no active reservation found on your name.
No issue. Thank you.
Thank you for availing us.