Hi.
Hello. How may I help you?
Can you please help me in changing my recent reservation?
Sure, I am happy to help you. May I know your name?
Myself Timothy Martin.
Thank you. Please wait for a while, let me check your reservation status in our database.
Ok, I will wait.
Sorry, I did not find any reservation under your name in our database.
Thank you for checking.
You are welcome and thank you for choosing us.