Hello, I am Gregory Williams.
Hello, how may I aid you today?
Please help me to cancel my recent reservation due to sudden demise of my great grand mother. Can you help me with this?
Sure, we are here to help you. Please wait a moment.
Sure.
Thank you for your valuable time, sorry, no reservation found with provided name.
Ok, not an issue. Thank you for your information.
Thank you for approaching us.