Hello.
Hello, how may I help you?
Due to some health issues, I would like to cancel my recent reservation. Please help me out.
Sure, Could you please share me your name?
My name is Margaret Jackson.
Please wait for a couple of minutes.
Sure, take your time.
Sorry for inconvenience, no reservation is found under your name.
Ok, no issues. Thank you for your information.
Thank you very much for approaching our agency.