Hi.
Hello, how can I help you?
Please help me in changing of my existing reservation due to some health issue.
Sure, I am willing to help you.
Thank you.
May I know your name please?
Jennifer Gonzalez.
Ok, please wait.
Sure.
Thank you for your time, sorry no reservation found on your name.
Ok, no problem. Thank you.
Thank you for reaching us, have a nice day.