Hello, good morning.
Hello, good morning. Welcome to American airline. How may I assist you today?
Due to heavy rain fall, I want to cancel my recent reservation. Can you please help me out?
Sure, I will help with that.
Thank you.
Please wait for a minute.
Please check my reservation on the name of Samuel Brown.
Sure, thank you for providing your name.
It's ok.
But sorry, I cannot find any reservation with your name.
Ok, no problem.
Do you want any more help from us?
No.
Ok fine.
Thank you for your information.
Thanks for contacting our agency.