Hi.
Hello. How can I aid you today?
Owing to an emergency, my meeting with client got postponed, so I want you to change my existing reservation.
Sure, I will help you with that. May I know your name please?
Sure, Paul Lewis here.
Please wait for a moment, let me check your previous reservation status.
Sure.
Thank you for waiting. There is no active reservation found on your name in our database to change it.
Ok, no worries at all. Thank you for your kind assistance.
Thank you for contacting us, have a great day.