Hello. I am Stephen Mitchell.
Hello, How may I assist you?
Due to bad weather, I want to cancel my recent reservation. Can you please help me with it?
Ok, I am glad to help you. Please give me sometime to check with the records.
Ok.
Thanks for your time, your reservation is not done, to proceed with cancellation.
Ok, not an issue. Thank you.
Thanks for choosing us, Have a great day.