Hello. Margaret Martin here.
Hello. How can I help you today?
I would like to cancel my reservation as my exams cancelled, can you please help me out with that?
Sure, I am here to help you.
Thank you.
Please, wait for a while.
Sure, I will wait for your response.
Sorry, there is no reservation found on your name.
That's ok, no problem. Thank you for checking out.
Thank you for reaching us.