Hello.
Hello, how can I help you today?
Prepone plan came into a picture owing to announcement of birth of baby boy. So can you please help me to change an existing reservation?
Sure, may I know your name?
Kimberly Lee is my name.
Ok, please wait a moment.
Sure.
Sorry to say, no reservation found with your name.
Ok, no problem. Thanks for your fast response.
Thanks for reaching us.