Hello.
Hello.
I am Michael Rodriguez.
How can I assist you?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Ok, please wait a moment. I will check for the availability.
Sure, take your time.
Thank you for waiting, sorry as per our reservation records there no reservation been found.
That's ok, not an issue. Anyways, thank you for the information.
Thank you for choosing our agency.