Hi.
Hello, How may I support you?
I am Stephen Moore.
Ok.
I want to change my existing reservation due to postpone of my exams. Can you help me with that?
Sure, we are here to help you.
Thank you.
Please wait a minute.
Sure.
Thanks for waiting, we did not found any active reservation on your name to change.
No problem, thank you.
Thank you for contacting us.