Hi.
Hello. How may I aid you today?
Can you find a flight for me from PHL to LGA?
Sure, may I know your name please?
Sure, I am Jack Wilson.
Help me with your journey dates, so that it will be easier to move further in booking.
Ok, my journey dates are from June 14 to 16.
Would you like to travel in a connecting flight or a direct flight?
I need a connecting flight.
Is there any other preferences that you would like to add before booking?
I need a flight in business class.
 Thank you for providing all necessary details, please stand by I will check and revert to you.
Ok.
Thank you for waiting, sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
It's ok, thank you.
Thank you for approaching us.