Hello.
Hello, how can I aid you?
Please assist me to change an existing reservation as my interview got postpone due to technical issues.
Sure, I am here to help you.
Thank you.
May I know your name?
I am Samantha Johnson.
I found your reservation. Please provide your trip dates.
Sure, I intend to start my journey on 09/10 and my return date will be on 09/12.
Can you share your airport codes?
My boarding and landing airport codes are DTW and AUS.
Do you need any connection limit?
Yes, I need a connecting flight.
Do you have any other specifications?
I would like to travel in an economy class.
American Airlines is providing connecting flight on this route with a ticket fare of 100 and flight departs at 22:00 hours and arrives at 5:00 hours, shall I book your ticket in this flight?
That's Fine, You can reserve it.
Your ticket has been changed in flight 1000.
Thank you.
Thank you for choosing us.