Hi.
Hello, how may I abet you today?
I made a reservation earlier this week to attend an exam but it got post pone so I need to reschedule my journey dates. Can you please check the reservation by this name Richard Lee?
Sure, I will help you with changing your reservation. Please wait for a minute.
Ok.
Thank you for waiting, there is no reservation found on your name.
Ok, no problem. Thanks for your information.
Thank you for reaching us.