Hi,.
Hello,. How best can I respond to you?
Owing to an emergency, I want to change my reservation. Can you help me with that?
 Sure, I can help you in that.
Thank you.
On what name, do I need to check the reservation status?
Please check the reservation list on the name of Laura King.
 Ok, Please wait.
Sure.
Thanks for waiting, Unfortunately there is no active reservation on your name to change it.
Thanks for your response.
Thanks for your presence.