Hello.
Hello. How may I assist you?
Can you help me to cancel my recent reservation because of some personal problem I am cancelling this reservation.
Sure, please provide your name it can help me to check your status of reservation.
Please check with the name of Richard White.
Thanks for giving your name, please wait a moment I will revert you back with the required information.
Sure, I will wait.
Thanks for your time, there is no reservation found on your name.
That's ok, not a problem.
Ok, thanks for consulting us.
Thanks for your help and great service.
It's my pleasure.