Hello.
Hello, how may I assist you?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
I am happy to help you, please wait. Let me check your reservation status in our database.
Ok.
May I know your name?
Barbara Rodriguez here.
I found your reservation, may I know your travel dates?
Dates are 02/03 and 02/05.
Ok, please let me know your source and destination airport codes?
My airport codes are AUS-MCO.
Ok, please wait for a while.
Sure.
Sorry, I did not find any flight available on your preferred travel dates.
No problem, Thanks for the information.
You are welcome and thank you for choosing us.