Hello.
Hello, how may I assist you?
Actually, I was planning to change my trip location. Can you please help me with changing my previous booking?
Sure, may I know your good name?
My name is Donna Thomas.
Ok, please be on hold.
Ok, I will be waiting for your response.
We found your reservation, will you please share me your new airport codes?
My airport codes are from PHX to PHL.
May I know your planned journey dates?
My journey dates are from Dec 2nd to Dec 4th.
Ok, may I know your connection limit?
I need 1 connecting flight.
Is there any class preference?
I need a business class reservation for this journey.
Ok, do you have any other specifications?
No, thank you for asking.
Please be on hold for a while.
Sure.
Sorry, there are no flights found with your name.
Oh! That's sad to know. Anyways, thank you for checking.
Thank you for reaching us.