Hello.
Hello, how may I be there for you?
I want do some changes in my existing reservation. Can you help me for that?
Sure, will you please let me know your name to check the status and revert you?
My name is Thomas Roberts.
Ok, please wait.
Sure, I will wait for your response.
Thanks for waiting, there is no reservation found by the name you provided.
That's ok, thank you for checking.
Thank you for approaching us.