Hello.
Hello, how may I assist you today?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, please share me your good name.
My name is Justin Perez.
Please wait for a while.
Sure, take your time.
Sorry to say that, there is no active reservation found on your name.
That's ok, thank you for your information.
Thank you for opting us.