Hi. I am Sharon Lopez.
Hello. How may I help you?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Wait for a while.
Sure.
Thanks for your time, I have checked your reservation on your name there is no reservation found on your name in our database.
That's ok, thank you for your information.
Thanks for choosing us.