Hi.
Hello. How may I assist you?
Can you help me to change my recent reservation?
Sure, I am here to assist you. May I know your name?
Dorothy Jones here.
Thank you. Please wait for a while. I will check your reservation status and let you know.
Sure.
Sorry, I did not find any reservation under your name in our database.
That's ok, thank you for checking.
You are welcome and thank you for choosing us.