Hello.
Hello, good evening!.
Very good evening! I am Jennifer Lee.
Lee, how can I render you today?
Actually, I have approached your agency to cancel my recent reservation because my visiting place is held in emergency. Will you please help me with this?
Sure, our agency is providing cancellation service also. Please be on hold while I'll check your reservation is existing or not in our database.
Sure, I will wait for your response. Please resolve my issue soon.
Jennifer, I have checked our database but there is no reservation found under your name to do cancellation.
Oh! That seems my brother has already cancelled my reservation on behalf of me.
Yes, may be that's the reason.
Anyways, thank you for providing information.
My pleasure, thank you so much for opting us. Have a great day.