Hello.
Hello, how may I serve you at this moment?
Myself Lisa Carter, can you help me to cancel my flight ticket I had done as I can not travel due to heavy rainfall in my location?
Sure, I will help you. Please wait for a while, I will check the reservation status.
Ok, please take your time.
Sorry, there is no reservation existing on your name.
That is ok, thank you for the information.
You are welcome. Thank you for reaching us, have a nice day.