Hello.
Hello, welcome to flight ticket booking agency.
Thank you, I want to cancel my recent reservation because of my health issue. Can you please help me out?
Sure, I will help you.
Thank you for considering my query.
May I know the name on which the ticket has been booked?
Sure, the ticket is booked on the name of Kenneth Gonzalez.
Sorry to inform you that there is no reservation found on your name to cancel.
Ok, no problem.
Thank you for your positive response.
Thank you for your information.
Have a great day.