Hi.
Hello. How may I assist you?
I need to change my reservation due to urgent meeting, can you help me?
Sure, I am here to help you with your concern. May I know your name please?
I am Donald Hernandez.
Please hold on a moment.
Sure.
Donald Hernandez, no reservation has been found on your name in our database.
That's ok. Thank you.
Thank you for reaching us.