Hi.
Hello, how can I help you today?
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation, can you help me with that?
Sure, can I have your name please?
I have made the reservation under the name Charles Carter.
Ok, please wait for a while.
Ok.
Thanks for waiting, no flight reservation found with your name.
No worries, thank you for your information.
Thank you for opting us.