Hi.
Hello, how can I assist you?
Can you please cancel my recent reservation? As my planned trip has been cancelled.
Sure, I am here to assist you. May I know your good name?
Sure, my name is Mark Edwards.
Ok, please wait for a moment.
Sure.
Thank you for your time, we did not find any reservation on your name to cancel it.
Oh! May be my friend has already cancelled it. Thank you anyways.
Thank you for approaching us.