Hi.
Hello, how best I can help you today?
I need to change my existing reservation which was made on the name of Lisa Johnson. Can you help me with it?
Sure, I will help you with that. Please wait for a minute, I will check with the reservation and revert to you.
Sure.
Thank you for waiting. Unfortunately, there is no reservation exist on your name to do modification.
That's ok, thank you for the response.
Thank you for reaching us.