Hello.
Hello, how may I help you?
I have to cancel my previous flight ticket booking due to the match got cancelled, so can you please help me with cancellation process?
Sure, we are here to help you. May I know your name?
Thank you and my name is Sharon Thomas.
Wait a minute.
Sure.
We found your reservation and it has been cancelled.
Thank you for cancelling my previous flight ticket booking.
Thank you for choosing us.