Hello,.
Hello, how may I be there for you?
I want to change my reservation, can you please help me?
Sure, please let me know your name to check the status and get back to you.
My name is Ruth Anderson.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no reservation found under your name in our data base.
Ok, not a problem. Thank you for informing me.
Thank you for opting us.