Hello.
Hello, how may I help you today?
Owning to an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, I will help you in this.
Thank you.
May I know your name please for further process?
Sure, my name is Stephen Mitchell.
Ok, please wait for a moment.
Sure.
Sorry Mitchell, there is no reservation found as per your name to cancel your reservation.
Ok, no problem.
Thank you for reaching us.