Instructions: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Input: customer: Hi. 
 agent: Hello, how may I help you? 
 customer:  I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation? 
 agent: Sure, we are happy to help you. May I know your good name? 
 customer: Elizabeth Lee here. 
 agent: Sorry, there is no active reservation on your name in our records. 
 customer: That's ok, thank you for your help. 
 agent: Thank you for contacting us.
Output:
no_reservation