Hello, I am Brenda Evans.
Hello, how may I help you today?
Due to weather conditions I want to cancel my recent reservation. Can you please help me with it?
Sure, please wait I will get back to you. Thanks for waiting, we found a reservation on your given do you want me to cancel?
Yes, you can proceed with cancellation.
Ok, your reservation has been cancelled.
Thank you.
Than you for choosing us.