Hello.
Hello, how can I guide you for today?
I am Amanda Hall. I need to cancel my recent reservation due to postpone of my Viva to some other day. Could you please help me in doing that?
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name.
No problem, thank you for your information.
Thank you for contacting us, have a nice day.