Hello.
Hello. How may I aid you today?
 I would like to cancel my recent reservation because my health condition was not good, can you help me?
Sure, I will help you with that. May I know your name please?
Jerry Brown here.
Please wait for a minute.
Sure.
I am sorry to say that there is no reservation found under your name.
No issue, Thanks for the information.
Thank you for reaching us.