Hello.
Hello, What kind of help are you expecting from our side?
I am Dorothy Lopez. I want to cancel my recent reservation, can you please help me?
Sure, I can help you in that.
Thank you.
Please allow me a moment to check for the previous reservation in our data base.
Sure, take your own time.
We are sorry to specify that, there is no active reservation found on your name.
No problem, thank you for checking.
Thanks for contacting us, have a great day.