Hello.
Hello, how may I help you?
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
May I have your name please?
Gary Moore here.
Please give me a moment, I will check and revert to you.
Sure.
There is no reservation found on your given name.
No problem, Thanks for the information.
Thank you for availing us.