Hello.
Hello. How may I assist you?
Actually my Snooker' competition is postponed, so that I want to cancel my recent reservation. Can you help me?
Sure, I can help you and may I know your name for checking purpose?
Thank you. I am Jeffrey Baker here.
Please wait for a while.
Sure.
Thank you for waiting, there is no reservation found for the user name to cancel the ticket.
That's fine, no problem.
It's my pleasure and thank you for approaching us.
Thank you for your valuable information.
You are welcome.