Hello.
Hello, how may I assist you today?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, may I know your name?
Thank you for your response, my name is Dennis King.
Ok, please wait.
Ok.
Thanks for waiting, there is reservation found on your name and it has been cancelled successfully.
Oh! It's ok, no problem. Thank you for your information.
Thank you for reaching us.