Hi.
Hello, how may I aid you?
I want to change my existing reservation which is done recently due to some problems, can you please help me?
Sure, I am Gleeful to help you. Could you please provide your name to check your reservation status?
Ok, my name is Alexander Moore.
Ok, please hold on for a moment I will check your complete reservation details and proceed further with your cancellation.
Ok, I will wait for your respose.
Sorry to say, there is no active reservation on your name in my database.
Ok, no problem.
Thank you for reaching us, have a nice day.