Hello. I am Michelle Thompson.
Hello, how can I provide assistance for you?
I would like to change my existing reservation, due to postpone of my seminar.
Ok.
Can you please help me in changing my reservation?
Sure, I am here to help you. Please wait for a while, I will check your previous reservation.
Sure.
Thank you for your time, there is no active reservation found on your name.
Ok, no issues. Thank you for your information.
Thank you for reaching us.