Hello, I am Rachel Evans.
Hello, Welcome to Mock Agency. How can I help you?
Due to postpone of my joining formalities at office. I want to cancel my existing reservation, Could you please help me?
Sure. Wait for a while, I will check and get back to you.
Sure.
Sorry to tell that there is no previous reservation on your name.
No problem, thank you for the information.
Thank you for approaching us.