Hello.
Hello.
My name is Emily Robinson.
Glad to meet you Emily. How can I assist you at this moment?
Can you help me in cancelling, due to an emergency.
Sure, I will help you with cancelling your reservation.
Thank you.
Please wait a moment and I will inform you very soon.
OK.
Thank you for waiting. Sorry Emily, there is no reservation found under your name to cancel.
That's ok, I think my father may be cancelled my  reservation.
May be.
Yes, thank you for checking.
My pleasure. Thank you for choosing us.