Hi.
Hello.
Paul Edwards here.
I am your agent to assist you with your concern. May I know your concern?
Can you change my existing reservation to a new locations which I have done previously with my name.
Ok, please wait a moment while I check.
Sure, take your time.
Sorry Paul Edwards, there is no reservation been found on the name you have given.
It's ok, thanks for your information.
Thank you for choosing our agency.