Hello.
Hello, how can I help you?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I am here to help you. May I know your name to check with the status?
My name is George Nelson.
Please wait a moment.
Sure, take your time.
Thank you for waiting, George Nelson.
Thank you for your help.
Sorry, there is no active reservation found under your name to amend.
That's ok, thank you for your information, I will check other alternative.
Thank you for reaching us.