Hello.
Hello, how may I aid you for today?
I am Nancy Jones. I want to cancel my recent reservation, can you please help me with this?
Sure, I am glad to help you with that Jones.
Thank you.
I regret to say this Jones, there are no active reservations with your name to cancel.
Ok, no problem. Thank you for your information.
You are welcome, thank you for reaching out here. Hope you have a nice day ahead.