Hello. I'm Donna Jones.
Hello Jones, what can I do for you?
 I am planning to travel from AUS to DCA for a business meeting, can you please help me with booking a flight ticket?
Ok, let me know your travelling dates please.
Sure, I would like to take off on 03/19 and return back on 03/21.
Our UA airlines is providing a flight for you with 1 connection. Do you like me to proceed with that?
Make sure that the price limit should not exceed 500.
Yes, this flight fare is with in your budget.
Ok, please proceed with booking.
Ok, your ticket is booked with the flight number 1021.
Thank you for your help.
Most welcome.