Hello, I am Gregory Perez.
Hello, how may I assist you today?
I need to cancel my reservation as I need to stay back in own city due to hails on roads and heavy snow. Can you please help me in that?
Sure, we are here to help you. Please wait a moment.
Sure.
Thank you for your valuable time, unfortunately no reservation found with provided name.
That's not a problem. Thanks for your information.
Thank you for availing us.