Hello.
Hello. What can I do for you?
I would like to cancel my recent reservation due to bad weather condition. Can you please help me with that?
Ok, can you tell me your name, so that I can check with your reservation?
Sure, my name is Paul Lewis.
Paul Lewis, no reservation found by your name. Sorry for your trouble.
Ok, no issues. Thank you for checking.
Thank you for reaching us, keep reaching our services for your further bookings.
You are welcome.
Have a great day.