Hello.
Hello, How can I help you for the day.
Due to owing an emergency I want to cancel my recent reservation. Can you please help me?
Sure, I am blissful to help you. To proceed further can I know your good name please?
My name is Ryan Wilson.
Please wait a moment.
Ok.
 Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issue. Thanks for your assistance.
Thank you for choosing us, Have a wonderful day.