Hi.
Hello, how can I help you today?
 I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out with changing of my reservation?
Sure, I am glad to help you.
Thank you.
May I know your good name?
Myself William Jackson.
We found a reservation on your name. Can you please share your airport codes?
My airport codes are from OAK to CLT.
Can you please share your planned trip dates?
My trip dates are from 10/09 to 10/11.
Do you have any connection limit?
My connection limit is 1.
Is there any other specifications?
No.
We found a connecting flight of fare 100 with airline American and number is 1002. Can I proceed?
Please proceed with the booking.
Your ticket has been booked in economy class.
Thank you so much.
Thank you for availing us.