Hello.
Hello, how may I assist you today?
Due to sudden demise of my cousin, can you please help me in cancelling my recent reservation?
Sure, I am here to aid you.
Thanks.
May I know your name please?
My name is John Roberts.
Thanks for your name, please wait.
Sure.
Thanks for your patience, there was no reservation found on your name in our database.
No worries at all, thank you.
Thank you for choosing us.