Hello.
Hello, how may I help you today?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, may I know your name?
My name is Rebecca Moore.
Please wait a moment.
Sure, I will wait for your response.
Sorry, there are no active reservations on your given name to cancel.
That's ok, thank you for checking.
Thank you for reaching our service.