Hello.
Hello. How can I assist you at this moment?
I am Jonathan  Miller. I am trying to modify the details. Can you please help me in changing the ticket details?
Sure Jonathan Miller, I will help you with that.
Thank you.
Please be hold on for a moment to check your reservation status.
Sure, I will wait for your reply.
Sorry Jonathan Miller, no reservation has found under your name to change.
It's ok, thank you for searching my previous ticket.
Thank you for choosing us, have a good day.