Hello.
Hello, how can I assist you?
I am Stephanie Jackson here. I need to change my existing reservation, which is done recently. Can you please help me out?
Sure, I can help you.
Thank you.
Please wait for a while.
Sure, I will wait for your response.
Sorry Jackson, there is no active reservation found with your name in our records.
Not a big problem, anyway, thank you for the information.
Most welcome.