Hello.
Hello. How can I assist you?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, we are glad to help you. May I know your good name to proceed further?
I am Debra Hall.
Sorry, we did not find any active reservation on your name in our records.
No problem, thank you for the information.
Thank you for availing us.