In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hello, my name is Brian Young. 
 agent: Hello, how can I assist you? 
 customer: As my family tour got cancelled, Can you help me to cancel my recent reservation? 
 agent: Sure, I am mirthful to help you. Can you please wait for a moment, I will check with your recent reservation. 
 customer: Sure. 
 agent: We are sorry to inform you that, we did not find any reservation with this name. 
 customer: Ok fine, thank you. 
 agent: Thank you for reaching us. Have a good day.
no_reservation