Hello.
Hello, how can I help you today?
I want to change my existing reservation, due to some work at my office. Can you please help me with this?
Sure, I will help you with that.
Thank you.
May I know your good name?
I am Mary Turner.
Please give me a minute.
Ok.
Thanks for being patient, there is no active reservation found on your name.
Ok, Thank you.
Thank you for availing us.