Hi.
Hello, welcome to flight booking agency. How can I guide you for today?
I am George Parker, my exam got postponed to next week. Can you help me to change my reservation?
Please give me a minute, I will check it out whether your reservation is existed or not.
Please check my details.
Sorry, there is no reservation found under your name.
That's fine, not an issue.
Thank you for contacting us.
Thank you for your help.
Have a great day.