Hello.
Hello.
I am Kevin Hernandez.
How may I help you?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, I am glad to help you.
Thank you.
Sorry, there are no reservation found on your name. Have a nice day.
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me. Anyways, thank you for your information.
Thank you for choosing us.