Hello.
Hello.
Amy Lopez here.
How can I assist you at this moment?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure Lopez, I am ready to help you with that.
Thanks for that.
Please wait a moment to check your reservation status. Sorry  Amy Lopez, no reservation has found under your name to cancel.
Anyway, thanks for the information.
Thank you for choosing us, have   a good day.