Hello.
Hello. How may I aid you today?
I want to change my reservation, due to some problems I am unable to travel those dates, can you please change my reservation?
Sure, I am oblige to help you. Can you please provide your name to check your previous reservation?
Thanks, my name is Carolyn Anderson.
We regret that, there is no reservation found with your name in our records.
Oh! It's ok no problem. Thank your for your information.
Thank you for reaching us, have a great day.