Hello.
Hello. How can I help you?
Due to an emergency I want to cancel my recent recent reservation, can you please help me with this?
Sure, I will help you.
Thank you.
Let me know your name to check for existing reservation.
Nancy Wilson here.
Please, wait for a while.
Sure.
Thank you for waiting, there is no reservation found on your name to cancel.
No problem, thanks for your information.
Thank you for choosing us.