Hello.
Hello. How can I help you today?
I would like to cancel my recent reservation due to some issues, can you help me in doing that?
Sure, I am here to help you.
Thank you.
Can I know your good name to proceed further?
Ruth Mitchell here.
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues. Thank you for the information.
Thank you for opting us.