Hello.
Hello, how may I assist you today?
Due to sudden health issue, I would like to cancel my reservation. Can you please help me out with that?
Sure, may I know your name for the cancellation purpose?
Ok, I have reserved it on the name of Anna King.
Your reservation found. Are you sure for this cancellation?
Yes, go ahead.
Your cancellation done with our end.
Thank you for your help.
Welcome, thank you for reaching us.