Hi.
Hello.
I'm Melissa Jones.
How can I assist you Melissa Jones?
Due to land slides at my visiting place, I want to cancel my recent reservation. Can you please help me with that?
Please hold on a moment, let me check the database and get back to you.
Sure.
I have searched the database and I couldn't find any active reservation under your name.
That's ok, thank you for your information.
Thank you for contacting us.