Hi.
Hello, how can I aid you today?
I want to change my existing reservation which is done recently due to some problems, can you please help me in this?
Sure, I will help you out in changing your reservation.
Thank you for considering my request.
Please hold for a moment, let me check your previous reservation status.
Sure, I will wait.
Thank you for waiting. There is no active reservation found with your name in our database to change it.
Ok, that's fine. Anyways, my name is Jerry Wright.
Jerry Wright, thank you for contacting us, have a great day.