Hello.
Hello, how may I help you?
As my meeting with my manager was postponed, can you please help me by changing the existing reservation?
Sure, may I know your name please to check the reservation status?
My name is Kenneth Thompson.
Thompson, there is no reservation found with your details.
Ok, not an issue. May be something went wrong while booking the ticket. Thank you for checking.
Thank you for reaching us, have a good day.