Hello.
Hello.
I am Cynthia Hernandez.
Cynthia Hernandez. How may I help you?
I would like to change my recent reservation because of some personal work, can you help me with this?
Sure, can you please give me a moment?
Sure, take your own time.
I regret to inform that there is no reservation by the name Cynthia Hernandez.
That's fine, thanks for your information.
Thank you for approaching us.