Hello.
Hello, how can I guide you for today?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, I will help you with that.
Thank you.
May I know you name?
My name is Kenneth Parker.
Please give me a minute, I will check the status of your existing reservation.
Sure, take your own time.
Sorry, there is no reservation found under your name in our database.
Oh! That seems something went wrong while making the reservation previously. Anyways, thank you for your time.
Thank you for contacting us, have a nice day.