Hello.
Hello. How may I assist you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me?
Sure, I will help you. Please help me with your name.
Thank you. Yes, I am Emily Robinson.
Please allow me a minute.
Sure.
Emily Robinson, I am really sorry to inform you that there is no booking found on your name.
Ok, not an problem.
Thank you for understanding.
Thank you for your help.
Thank you for reaching us. Have a great time.