Hello.
Hello. How can I help you?
I am Katherine Brown. I want to change your existing reservation, due to some health issue. Can you please help me out?
Sure, I will help you to change your reservation.
Thank you.
Please give me a moment.
Ok, take your time.
Sorry, no reservation found on your name to change your reservation.
That's ok, no problem. Anyway thank you for checking.
Welcome, have a nice day. Thank you for choosing us.