Hello.
Hello, how may I help you today?
I want to change my existing reservation, can you please help me with this?
Sure, please provide your good name.
I am Betty Mitchell.
Ok, please allow me a moment to check in the reservation list.
Sure.
Thanks fro waiting, we did not find any active reservation on your name.
Ok, no problem. Thank you for your information.
Thank you for contacting us.