Hi. I am Ruth Wilson.
Hello, how may I help you?
I just want to change my existing reservation, due to my family tour dates were changed. Can you help me out?
Sure, I will help you.
Thank you.
Please wait for a minute, I will revert you with current status.
Sure, take your time.
Sorry to inform that there is no reservation found by your name.
Not an issue. Thank you for quick response.
Thank you for reaching us.