Hi.
Hello, how can I support you today?
Owing to an emergency, my appointment with doctor has been postponed. So I had a request to you to change my existing reservation?
Sure, May I know your name please?
Sure, I am Cynthia Hernandez.
Ok, Cynthia Hernandez, please wait for a minute.
Sure.
Thanks for your time, we are sorry to inform you that no reservation has found based on your name.
Ok, no issues. Thanks for your valuable information.
Thanks for availing us. We hope to serve you again.