Hello.
Hello. How may I help you today?
Due to my ill health, doctor advised me to take rest. I would like to cancel my recent reservation. Please help me out.
Sure, I will help you. But I need your name to check the reservation details in our database.
Sure, my name is Gary Lee.
Please wait for a moment, I will check and revert back to you.
Sure, take your time.
Gray Lee, I found your reservation and I have been successfully cancelled that reservation.
Ok, thank you so much for your help.
It's my pleasure, have a great day.