Hello.
Hello. How may I aid you?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help?
Sure, I am here to help you. May I know your name to check your reservation status?
My name is Samantha Clark.
Ok, please give me a moment.
Sure.
Sorry, there is no reservation found on your name in our records.
That's ok, thank you for your information.
Thank you for reaching us.