Hello.
Hello. How can I help you today?
Actually my Hockey competition is postponed, so I want to change my existing reservation. Can you help me?
Sure, I will help you with that. May I know your name for further process?
Thank you. I am William Perez.
Ok, please wait a moment.
Sure.
There is no previous reservation available under your name.
Ok, not an problem. Thank you for your valuable information.
Thank you for reaching us.