Hi.
Hello, how may I help you today with our services?
I made a reservation earlier in this week to give a seminar, but my seminar has been postponed. Can you please modify my reservation?
Sure, I can modify as per your request. Let me know your name to check the status of your reservation?
Please check the reservation on the name of John Wilson.
OK. Sorry, no reservation has been registered with us on your name.
Thank you.
Thanks for communicating with us, have a good day.