Hello.
Hello, how may I assist you?
Due to my ill health, I would like to change my existing reservation. Please help me out.
Sure, I will help you out. Please provide me your name.
My name is Lisa Williams.
Please wait a moment, let me check the previous reservation on your name.
Sure.
Sorry Williams, no reservation found on your name.
Ok, no issue. Thank you for your information.
Thank you for reaching us.