HI.
Hello, how may I aid you?
As my holiday trip got cancelled due to bad weather, can you please help me with cancelling my recent reservation?
Sure, we are here to help you.
Thank you.
May I know your name to proceed further?
Sure, my name is Ronald Williams.
Ok, please wait for a while.
Ok.
Thank you for your patience, we did not find any reservation on your name.
No worries, thank you for the information.
Thank you for reaching us.