Hello.
Hello. How can I assist you?
I am trying to cancel my recent reservation because the planned trip got cancelled suddenly due to some financial issues in the family. Can you help me in cancelling the ticket?
Ok, please wait.
Sure.
Sorry, no reservation found on your name to cancel. May I know your name?
Yes, I am Mary Allen. Ok, no problem. Thank you for your information.
Exactly I have searched with that name as per your request, But I did not find your reservation. Thank you for reaching us.