Hello.
Hello, how may I be at your service today?
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
May I know your name please to check the status of your reservation?
I am Samantha Young.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure, take your time.
Sorry, there is no reservation matching with your name in our portal.
Ok, no issues. Thank you for checking.
Thank you for reaching us.