Hello.
Hello, how may I lend a hand to?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I am here to help you for this. Can you please share me your name?
I am Katherine Hernandez.
Please wait for a while, let me check your reservation status in our database.
Sure.
Sorry for inconvenience, no reservation is found with your credentials.
Ok, no issues.
Thank you very much for contacting our agency.
Thanks for the information.
You are welcome.