Hello.
Hello. How may I help you?
There is an emergency case which came to hearing on the dates which I have planned to enjoy in my holidays, so I am unable to travel the trip due to this one. Can you please help me in changing my flight ticket?
Sure, I will help you with the change of flight reservation.
Thank you for accepting my request.
May I know your name please?
Sure, my name is Jeffrey Scott.
Please wait for a moment. Let me check your flight reservation status.
Ok, take your time.
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to change it.
It's ok, not a problem with that. Anyways thank you for helping me.
Thank you.