Hello.
Hello, how may I aid you?
I am planning to book a ticket from IAH to EWR. Can you please help me out?
Sure,  please provide your itinerary dates.
I am planning to travel on Dec 15 and return back on Dec 17.
Do you prefer a direct or connecting flight?
I am looking for a direct flight.
In which class do you prefer to travel?
I am ok with any class.
Do you have any other specifications?
No.
May I know your name?
My name is Gregory Lee.
Sorry Gregory Lee, no direct flight is available on your route.
That's fine, thank you for your service.
Thank you for reaching us.