Hello.
Hello. How can I assist you now?
Can you please book a ticket from BOS to OAK?
Sure, I am happy to help you with that. Can I have your travel dates please?
My journey dates are on Feb 10 and Feb 12.
Ok, please let me know your preferences regarding airlines.
I need a direct flight.
Do you have any more specifications to  provide me?
No.
Ok, please let me know your good name to proceed further.
My name is Ashley Collins.
Please be on hold for a moment.
Sure.
Sorry Ashley Collins, no direct flight is available to you on your dates.
Ok, not a problem.
Thank you for choosing us, have a good day.
Thank you for providing information.
Most welcome.