Hello.
Hello, how can I help you today?
I want to change my existing reservation. Could you help me with that?
Sure, I will help you.
Thank you.
May I know your name to proceed further?
Daniel Wilson here.
Please wait for a while.
Ok.
Thanks for waiting, there is no active reservation found on your name.
That's ok, no problem. Thank you.
Thank you for opting us.