Hello.
Hello. How can I help you?
Can you help me to cancel my reservation?
Sure, please help me with your name to check.
I am Gregory Campbell.
Thank you very much. Please wait for a while, let me check your reservation status in our database.
Sure, take your time.
 I am very sorry to inform you that there is no reservation found under your name in our database.
No issues, thank you for checking.
Thank you for reaching us.