Hello.
Hello, how may I aid you today?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, we are here to help you.
Thank you.
Can I have your name to proceed further?
My name is John Young.
Ok, please wait a moment.
Sure, take your time.
Thank you for your valuable time, unfortunately no reservation found with your name.
That's ok, thank you for your information.
Thank you for reaching us.