Hello.
Hello. How can I help you now?
I'm Dennis Johnson.
Good morning Dennis.
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I am ready to help you with that. Please wait a moment let me check the reservation status.
Sure.
Thank you for waiting. Sorry Dennis, no reservation has found under your name.
That's ok, thank you for the information.
Most welcome. Thank you for choosing us.