Hello.
Hello, what can I do for you today?
Owing to have an emergency at my place, I want to cancel my reservation. Could you aid me in this with the name of Edward Anderson?
Sure, I am ready to help you.
Ok.
Please hold on, I will check the details and back to you.
Sure.
Thanks for waiting.
Ok.
We found a reservation shall I cancel it?
Yes, sure.
OK. Thank for reaching us.