Hi.
Hello, how may I serve you for the day?
I need to cancel my reservation as I am suffering from ill health. Can you please help me with that?
Sure, we are here to help you.
Thank you for considering my request.
May I know on which name the ticket was reserved?
Sure, my name is Debra Lee on which I have done my reservation.
Ok, please wait for a while.
Sure.
Sorry, we could not find any reservation against your name.
Not a problem, anyways thank you for the information.
Thank you for opting us. Have a good day.