Hello, I am Kathleen Hernandez.
Hello, how may I support you today?
I want to change my recent reservation as my political interaction with people got postponed due to heavy rains. So can you please help me to change an existing reservation?
Sure, please wait for a while.
Sure.
Sorry to say that, there is no active reservation found on your name.
That's ok. not a problem.
Thank you for communicating with us.