Hi,.
Hello, how could I aid you today?
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation. Can you help me with the cancellation?
Please wait for a while.
Sure.
To proceed further, may I know your name please?
Anna Collins, is my name.
Sorry to inform, there is no reservation found with your given name.
Ok, thanks for your kind information.
Thank you for availing us.