Hello.
Hello, how may I help you today?
Owning to an emergency, I want to cancel my recent reservation. Can you help me?
Sure, I am here to help you with this.
Thank you.
May I know your name please?
Sure, I am Cynthia Lewis.
Sorry Lewis, there is no reservation found as per your name to cancel it.
Ok, no problem. Thank you for your time.
You are welcome always.