Hello,.
Hello, how may I help you today?
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it,. Can you please help me in that cancellation?
Sure, I will help with cancellation. May I know your good name?
Cynthia Miller is my name from Boston.
Please wait for a moment.
Sure,.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
That's not a problem. Thanks for your information.
Thank you for reaching us, we hope see you again.