Hello.
Hello. How may I serve you at this moment?
I want to cancel my recent reservation due to sudden postpone of my business meeting. Can you help me out?
Sure, may I know your good name please?
I am Mark Wright.
Ok, please wait for few minutes.
Sure.
There is no recent reservation found on your name in our records.
Ok, no issues. Thank you for your information.
Thank you for reaching us.