Hello.
Hello. How can I help you today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I will help you with that.
Thank you.
Can you please let me know your name to check your previous reservation status?
I am Ryan Davis.
Please wait for a  while.
Sure.
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
No problem, thank you for the information.
Thank you for reaching us, have a great day.