Hello.
Hello.
I am Karen Parker.
What can I do for you today?
Will you please assist me in changing my reservation as my plan to attend a seminar got postponed?
Sure, I am glad to help you with that.
Thank you.
Please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
Ok, not an issue. Thank you for the information.
Thank you for choosing us.