Hello, Jerry Phillips is my name.
Hello, how can I render you today?
For cancelling the reservation, I need your help as my visa got cancelled.
Sure, I will help you with that.
Ok.
Please wait a while.
Sure.
Thank you for waiting.
Fine.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok. Thank you for your service.
Thank you for choosing us.