Hi.
Hello.
I am Susan Clark.
How may I assist you today?
Can you help me to change my reservation to next week?
Sure, we are here to help you from our agency.
Good to hear that from you.
Please wait for a while, let me check your reservation status.
Sure, please check.
Sorry to say you that, there is no reservation found on your name in our records.
Ok, no issues.
Thank you for approaching us.