Hello.
Hello, how may I help you today?
I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, may I know your name to check the details.
My name is Donna Thompson.
Please wait a moment.
Sure, take your time.
Sorry, there are no active reservations on your name to cancel.
Ok, no issues. Thank you for checking.
Thank you for reaching our service.