Hello.
Hello. How can I help you today?
I would like to change my existing reservation due to postpone of my conference. Can you please help me?
Sure, I am here to help you with that, can I know your good name to proceed further?
Sure, I am Angela Nelson.
Sorry to inform you that there is no active reservation on your given name.
No worries, thank you for the information.
Thank you for reaching us.