Hi.
Hello.
My name is Shirley Baker.
How can I assist you Baker?
I couldn't bear my expenses and would like to cancel my reservation. Can you please cancel my ticket?
Sure, please be on hold while I'll check for your reservation status.
Ok, take your time.
There is no reservation found under your name to do cancellation Baker.
Oh! I guess I have cancelled it before. I have a short term memory loss. Anyways, thank you for the information.
That's ok, thank you so much for choosing us to help you.