Hello.
Hello.
I am Carol Nelson.
How can I assist you at this moment?
I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, I will assist you with that. Please wait a moment, I will check your previous reservation status.
Sure, take your time.
There is no previous reservation available under your name.
Ok, no issues. Thank you for checking.
Thank you for contacting us.