Hello.
Hello, how may I serve you today?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I will help you with cancellation.
Thanks.
May I know your good name?
My name is Sarah Walker.
Please wait for a moment.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Anyway, thanks for the information.
Thank you for visiting us, we hope see you again.