Hi.
Hello, how can I support you?
I am Karen Evans. I need to change my existing reservation, as my scheduled football match got postponed due to bad weather. Can you help me in my changing reservation?
Sure, we are here to help you.
Thank you.
Just wait a moment, I will check your details and let you know the status.
Sure, take your time.
Thank you for waiting. Sorry to say you that there is no reservation exist on your name to proceed further.
Not an issue. Than you for your response.
Thank you for choosing our service.