Hello.
Hello. How may I aid you at this minute?
I need to cancel my existing reservation, which is done recently. Can you please help me out?
Sure, I am here to help you with that.
Thank you for considering my request.
May I know your good name?
Myself Kathleen Nelson.
Ok, please wait for a minute.
Sure, I will wait for your response.
Sorry to say that, there is no reservation found on your name in our database.
Not an issue, anyway thank you for the information.
Thank you for reaching us.