Hi.
Hello, how may I support you?
I want to change my reservation which is done recently due to some problems, can you please help me?
Sure, I am here to help you for this. Let me check your reservation status in our records. May I know your name?
Sure, my name is Ashley Smith.
Ok, please wait.
Sure, I will wait.
We did not find any reservation active by the name you provided.
Ok, no problem. Thank you for your service.
Thank you for consulting us.