Hi.
Hello, how may I help you today?
Myself Ashley White, can you help me to cancel my existing reservation as the meeting I wanted to go is been cancelled?
Sure, I am here to help you with this. Please wait for a moment.
Ok, thank you for the understanding my concern. I will wait.
Sorry White, there is no reservation found as per your name to cancel it.
That's ok, thank you.
You are welcome.