Hello.
Hello. How may I assist you?
I need some changes in my previous reservation so please help me with changing my reservation.
Sure, for that I need your name for checking your status.
Sure, please check the reservation with the name of Kevin Williams.
Please wait a moment, let me check.
Sure, take your time.
Thanks for your time, there is no reservation found under your name.
Oh! May be booking is not done properly. Anyway, thank you for your time.
Welcome, have a nice day.