Hi.
Hello, how can I assist you today?
I need to cancel my recent reservation as my friend already done a reservation for me. Could you assist me in that?
Sure, Can you please help me with your name?
Ok, my name is Brandon Nelson.
Thank you for your details. Your reservation is found.
OK.
Your reservation is cancelled.
Thank you so much for your kind assistance.
Your refund amount will be credited to your default account with in 7 working days. Thank you for reaching us.