Hello, I am Sharon Young.
Hello, how may I support you today?
Can you aid me in booking a flight ticket from CLT to EWR?
Sure, please share me your trip dates.
Sure, I would like to go on Oct 31st and return back on Nov 02nd.
Is there any class preferences for you?
Any class is fine for me.
Do you need direct flight or connecting flight?
Ensure it is a single connecting flight.
 Please share if you want to travel in any specific time?
Ensure the return time is in the afternoon.
Please wait for a while.
Sure, take your time.
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
That's ok, thank you for checking.
Thank you for opting us.