Hello.
Hello, how may I serve you today?
Owing to an urgency, I would like to cancel my recent reservation. Can you help me with this?
Sure, I will help you in this. May I know your name please?
My name is Andrew Hill.
Ok, please wait for a moment.
Sure.
Sorry Hill, there is no reservation found as per your name to cancel your reservation in your database.
Ok, not an issue. May be my brother has already cancelled my ticket on behalf of me.
Thank you for contacting us.