Hello.
Hello. How may I assist you?
My holiday vacation has been postponed.Can you please help me for cancelling the recent reservation?
Sure, let me check your previous reservation. May I know your name, please for documentation?
Sure, my name is Mark Jones.
Jones, I am happy to say. I have found your ticket, can I proceed with cancellation?
Yes, proceed.
Thank you, your ticket has been cancelled.
Thank you for your help.
Thank you for reaching us, have a good day.