Hello.
Hello. Which help you require from my side?
My planned trip is postponed unexpectedly, so I need to change my recent reservation. Can you help me in that?
Sure, I will help you in that, may I know your name please to check your reservation status?
My name in the previous ticket is Gregory Williams.
Please wait for a moment.
Ok.
Willams, I did not find any reservation with your name.
It's ok, no issues.
Anything else to help you?
No, thank you.
My pleasure, have a good day.