Hello.
Hello, how may I aid you?
I would like to change my recent reservation due to some personal issues, will you help me with that?
Sure, I am here to help you out with that.
Thank you for accepting my request.
May I know your name to check your reservation status?
Larry Rodriguez here.
Sorry Rodriguez, we couldn't find any reservation on your name in our records.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.