Hello,. I am Betty Walker.
Hello, how may I help you today?
I want to cancel my recent reservation as my round trip with friends has been cancelled. Will you help me out in cancelling my ticket?
Sure, I am happy to help you.
Thank you.
Please wait for a while.
Sure.
Sorry, there is no reservation found on your given name.
Ok, no issues. Thank you.
Thanks for choosing us.