Hi. I am Kevin Green.
Hello, how may I help you?
I am a dancer and would like to perform in folk festival, but due to some technical issues it has been postponed.So I want to change my existing reservation.
Ok.
Could you please assist me in changing my existing reservation?
Sure, I will assist in you that. Please wait a moment, I will check and revert you.
Sure.
Sorry, to say that there is no reservation found on your name.
Ok, no problem. Thank you for your great information.
Thank you for opting us.