Hello.
Hello. How can I assist you now?
 I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
Sure, can I have your  name please to check your  reservation status?
Ryan Lopez here.
Ok, please wait a  moment.
Sure.
Sorry Ryan Lopez, no reservation has  found under your name to cancel.
No problem, Thanks for the information.
Thank you for choosing us.