Hi, I am Janet Mitchell.
Hello, How can I oblige you today?
My visit to the Private moon light DC city walk has been cancelled, due to some technical issues.
Ok.
For this, I need to cancel my reservation. Will you help me in this?
Sure, we are here to assist you in cancelling your ticket.
Thank you.
Please, wait.
Ok.
Thanks for waiting, there is no reservation found on your name in our reservation list.
Not a problem.
Thank you for opting us.