Hello.
Hello. How may I aid you today?
I am planning to cancel my recent reservation, due to health issue. Can you please help me out?
Sure, I am here to help you.
Thank you.
May I know your name please?
My name is Kathleen Garcia.
Ok, wait for a mean while please.
Sure.
Sorry to say, that there is no reservation found as per your name.
That's fine, thank you for your service.
You are welcome.