Hi.
Hello, how may I aid you today?
I made a reservation earlier this week to meet my friend,  due to bad weather conditions I need to cancel it, Can you please check the reservation by this name Patrica Young?
Sure, please wait a while.
Sure.
Thank you for being wait. Unfortunately there is no reservation found by your name.
Ok, no issue. Thank you.
Thank you for opting us and have a great day.