Hello. I am Ruth Gonzalez.
Hello, how can I aid you today?
I would like to book a ticket from ORD to CLT,  can you please help me out?
Sure, I can help you with that. May I know your planned travel dates please?
I am travelling on these dates 04/28 and 04/30.
Ok, please wait for a while.
Sure.
Ruth, there are no flights available for you on those dates.
Ok no problem, thank you for your services.
Thank you for reaching us.