Hello.
Hello, how can I assist you?
Can you help me in changing my existing reservation?
Sure, I can help you with that. May I know your good name please?
My name is Karen Lopez.
Ok, please wait for a while.
Sure, I will wait for your information.
Karen Lopez, there is no active reservation found under your name to do changes in that.
Ok, not an issue. Thank you for providing information.
Thank you for choosing us.