Hi.
Hello, how may I help you?
Will you please assist me in changing my earlier reservation as my plan to visit my friend's house got postponed?
Sure, I will assist you.
Thank you.
May I know your name please?
I am David Williams.
Please wait a minute.
Ok.
Sorry, there is no reservation found on your name.
Ok, no problem. Thanks for the response.
Thank you for reaching us.