Hello.
Hello, how can I help you today?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, we are here to help you.
Thank you.
May I know your name?
My name is Thomas Moore.
Ok, wait for some time.
Sure, I will wait.
Thanks for waiting there is no reservation found on your name.
That's ok, thank you for checking.
Thanks for approaching us.