Hello.
Hello.
I am Pamela Jones.
How may I assist you today?
Can you book a flight ticket from IAD to MSP?
Yes, I can help you to book the flight ticket.
Thank you.
May I know your preferred travel dates please?
My travel dates will be Oct, 14 and Oct, 16.
Ok, which class do you prefer to travel?
I am comfortable with any class.
Ok, is there any airlines preferences?
No.
Ok, please hold on for a minute. I will let you know the flight details.
Sure and my depart time should be at evening.
There is a flight in the Southwest airlines which is departing at 9:00 AM and returning at 15:00 PM. Can I reserve the flight ticket?
Please go ahead.
Sorry,  I have given another flight details. Based on your requested specifications there is a flight in United airlines which is departing in the evening time. I. I have reserved your ticket with the UA airlines and the flight number is 1015. Have a safe flight.
Thank you.
You are welcome. Thank you for choosing our agency.