Hello.
Hello, how may I help you today?
Can you please assist me in cancelling my previous ticket? Because my planned trip is cancelled due to some financial issues.
Sure, I am here to help you with this intent.
Thank you for accepting my request.
May I know your name please?
 My name is Patricia Hill.
Ok, please wait for a moment.
Ok, I will wait for your response. Take your time.
There is a reservation found under your name, do you want me to cancel it?
That's great, please proceed with ticket cancellation.
Ok, your ticket has been cancelled successfully.
Thanks a lot for assisting me in cancelling the flight ticket.
You are welcome always.