Hello.
Hello. How can I assist you at this moment?
I want to cancel my reservation due to my bad health. Can you help me?
Sure, I will help you with that. Can you please mention your name for further process?
My name is Rachel Gonzalez.
Ok, please hold on a moment.
Sure.
There is no previous reservation available under your name.
Ok, thank you for the information.
Thank you for reaching us.