Hello.
Hello. How may I assist you today at this moment?
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
Sure, on which name your previous ticket has been reserved?
Benjamin Thomas.
Please give me a moment, let me check and revert to you.
Ok.
Unfortunately we did not find any reservation on your given name.
Not an issue, thank you for the information.
Thank you for choosing us.