Hi.
Hello. How may I help you?
I am Mark Phillips, can you help me to book a flight IAH to MSP?
I am here to help you, may I know your preferable dates to go?
My travelling dates 07/13 and 07/15.
I found a flight-1021 on AA airline, is it ok for you?
Proceed with booking.
Ok, booking is done with your name Mark Phillips.
Thank you.
Welcome Mark Phillips.