Hello.
Hello, how can I help you?
I have made a ticket reservation in the last week but I have given the wrong airport code. Can you please aid me to change that?
May I know your name please?
Thank you. My name is Ronald Edwards.
Sorry to say, we have not found any reservation on your name in our database.
Oh! It is so sad to hear. Anyhow thanks a lot for checking my ticket status.
Thank you for opting us.