Hi.
Hello. How may I serve you at this moment?
Could you please help me in changing my reservation?
Sure, may I know your good name please?
My name is Ronald Nelson.
We found reservation on your name in our records. can you please provide your new travelling dates?
My new travel dates are Feb 8th and Feb 10th.
Ok, may I know your airport codes?
I am heading to IAD from DTW.
Do you have any other specifications?
Yes, I am looking for a flight with 1 connection.
May I know your class preference?
I am comfortable with any class.
We found a AA airlines with fare of 200 and a break in between the journey.
Ok, proceed with the booking.
Your ticket has been confirmed with flight number 1002.
Thank you for the help.
Thank you for reaching us.