Hello.
Hello. How can I assist you at this moment?
Could you please help me to amend in my existing reservation as I need a connecting flight instead of direct flight?
Sure, I am here to help you in changing your reservation.
Thank you.
Can you please provide your name to check your reservation status in our database?
I am Jacob Moore.
Wait a moment please.
Sure.
Jacob Moore, there is no active reservation found under your name in our database.
Ok, not an issue. thank you for your information.
Thank you for contacting us.