Hi. I am Patrick Hall.
Hello, how can I help you today?
Can you help me in cancelling my recent reservation, as my exam is postponed?
Sure, we are here to help you.
Ok.
Wait for some time I will check the reservations on your name and get back to you.
Sure.
Thanks for waiting we found reservations on your name, Shall I proceed for cancel your ticket?
Yes.
Your ticket has been cancelled.
Thank you.
Thanks for approaching us.