Hello.
Hello, how can I help you?
Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation.
Sure, I am here to help you.
Thank you.
May I know your name?
Myself David Gonzalez.
Please give me a minute, I will check the status and revert to you.
Ok.
Thank you for being patient, There was no reservation found on your given name.
Not an issue. Thank you.
Thank you for contacting us.