Hi.
Hello. How may I aid you today?
I want to change my reservation due to health problem, can you help me?
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
Myself Christine Williams.
Please wait a moment to check.
Sure.
We regret to inform you that there is no reservation found on your name in our database.
No problem, thanks for checking.
Thank you for reaching us, have a great day.