instruction:
In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
question:
customer: Hi. I am Edward Hall. 
 agent: Hello. How can I help you today? 
 customer: I want to conduct a sports festival at Seattle. Can you help me in finding a flight with 1 connection? 
 agent: Sure, I am glad to help you. 
 customer: Thank you. 
 agent: Please share your travelling dates. 
 customer: My journey dates are from 06/25 to 06/27. 
 agent: Please provide your airport codes? 
 customer: It is a round trip, my airport code is Seattle, WA - SEA. 
 agent: Ok, please wait for a while. 
 customer: Ok. 
 agent: Thanks for waiting, flight- 1014, airline- Southwest, price- 100 with connection matches with your requested details. 
 customer: Proceed with my booking. 
 agent: Ok, your ticket has been booked. 
 customer: Thank you for your help. 
 agent: Thanks for choosing us.
answer:
book


question:
customer: Hello. 
 agent: Hello. How can I aid you? 
 customer: I am Jonathan Williams. Can you please cancel my reservation as meeting with my client got postponed? 
 agent:  Ok, please wait I will revert you. 
 customer: Sure. 
 agent:  We found reservation on your name and it is cancelled. 
 customer: Ok. Thank you. 
 agent:  Thank you for availing us.
answer:
cancel


question:
customer: Hello. My name is Ryan Perez. 
 agent: Hello, how may I help you? 
 customer: I would like to travel from ORD to LAX, could you help me out? 
 agent: Sure, please share your travel dates. 
 customer: My preferable dates are from 09/14 to 09/16. 
 agent: I found a flight 1000 of AA airlines matches with your preferences, can I proceed? 
 customer: Please proceed with the booking. 
 agent: Your ticket is booked. 
 customer: Thank you, have a good day. 
 agent: Thank you for reaching us.
answer:
book