Hi.
Hello, how may I oblige you?
I am Dennis Brown. I would like to go for religious festival with my family, but it was cancelled suddenly. Can you help me in my cancellation?
Sure, I will help you on that.
Thank you.
Please give me a moment to check your details.
Sure, I will wait for your response.
Sorry Dennis, there is no reservation exist on your name to cancel further.
Not an issue, thank you for your kind information.
Thank you for selecting us.