Hi.
Hello, how can I assist you?
I am planning to change the travel dates in the past ticket, can you please help me to do that?
Sure, I can help you. May I know your name?
Thank you. I am Christopher Hill.
Please give me a moment to check your ticket status.
Ok, take your time. I will wait for your response.
Sorry Christopher Hill, no reservation is available by your name.
It's ok, not a problem with that. Thank you for checking my ticket status.
Thank you for approaching us.