Hello.
Hello. How can I help you at this moment?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I will help you with that. May I know your name for further process?
My reservation was done under the name Jason Smith.
Ok, please hold on a moment, I will check your previous reservation status.
Sure, take your time.
I have found your reservation and cancelled successfully as per your request.
Thank you for your service.
Thank you for contacting us, have a nice day.