Hi.
Hello, how can I be your helping hand today?
I would like to change my flight reservation as I am sick, can you please help me?
Sure, I am glad to help you.
Thank you.
On whose name, you want to change the reservation?
I am Rebecca Perez.
Ok, please wait for a minute.
Sure.
Sorry to say that, no reservation was found on your name to change.
Not an issue. Anyway, thank you for checking.
Thank you for choosing us.