Hi.
Hello. How can I assist you at this moment?
I am Nancy Edwards. I am planning to change my reservation to another destination, so can you help me to change my reservation?
Sure Nancy Edwards, I will help you with that. Please wait a moment to check your reservation status.
Sure.
Sorry Nancy Edwards, no reservation has found under your name to change.
That's ok. Thank you for helping me.
Thank you for choosing us, have a good day.