Hello.
Hello, what can I do for you today?
Can you please change my reservation, due to an emergency?
Sure, I am here to help you.
Thank you.
On whose name, you have made the reservation earlier?
I made an earlier reservation on the name of Timothy Clark.
Ok, please wait for a while.
Sure.
Thank you for waiting, no reservation was found on your name to change.
Ok, no issue. Thank you.
Thank you for availing us.