Hi.
Hello, how may I support you?
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me in canceling my reservation?
Sure, let me know your name to check with the reservation list and revert you.
My name is Charles Scott.
Ok, please give me a moment. We could not find any reservation by the name you provided.
No problem, thank you.
Thank you for choosing us.