Hello.
Hello, how can I be your helping hand today?
Due to sudden demise of my Great grandmother, I just want to cancel my recent reservation. Can you please aid me with cancellation?
Sure, I am here to aid you.
Thanks for accepting my request.
Ok, May I know your name to proceed further?
Sure, please check my reservation on the name of Cynthia Taylor.
Ok, please wait for a while.
Sure.
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
Ok, thanks for your service.
Thank you for choosing us.