Hello.
Hello. How can I help you today?
My name is Karen Hernandez, can I know if it is possible to cancel the reservation I did a week ago?
Sure, I am mirthful to help you to cancel your reservation.
Ok, please take the time you need to check.
Please wait a moment.
Sure.
Here, I found your reservation and it is successfully cancelled.
Thank you so much for the help.
Thank you for reaching us, have a nice day.