Hello.
Hello.
I am Justin Thomas.
How may I assist you Justin?
I would like to cancel my reservation as I am having Semester exams, can you please help me out?
Sure, I will help you.
Ok, thank you.
Please hold on a moment to check your previous reservation status.
Sure.
I have found your reservation and cancelled it successfully.
Ok, thank you for your services.
Thank you for reaching us, have a great day.