Hello.
Hello. How may I assist you today?
I want to cancel my reservation, because I have another important meetings on those dates so can you please cancel my reservation?
Sure, we are gleeful to help you.
Thanks.
Can you please provide your name to check your previous reservation?
Sure, my name is Anna Davis.
We regret that, there is no reservation found with your name in our records.
Oh! It's ok no problem. Thank you for your information.
Thank you for approaching us, have a great day.