Hi.
Hello. How can I help you?
As my plan to watch a movie at orpheum theater got postponed, can you help me with cancelling my reservation please?
Sure, I will help you to cancel your reservation.
Thank you.
Please mention your name to check your previous reservation.
My name is Matthew Jackson.
Can you give me a moment?
Ok, take your time.
Sorry, no reservation found on your name to cancel your reservation.
That's ok.
Welcome, have a nice day.