Hi.
Hello, how can I guide you for today?
I have planned and reserved my ticket to AUS but I have a small meeting in DFW. So you please change my existing reservation?
Sure, can you please provide your name?
I have reserved my flight ticket with name John Clark.
Please give me a minute, I will find your existing reservation. Sorry, there is no reservation found under your name.
Ok, not an issue.
Thank you for reaching us.