Hi. I am Scott Lewis.
Hello, How can I assist you?
I want to book a flight ticket to New York to attend a sports event, please help me with a connecting flight.
Sure, May I know the journey codes?
I want to fly from CLT to JFK.
Please help me with your travel dates.
My travelling dates are from 04/19 to 04/21.
Please wait a minute.
Ok, I will.
We have found a direct flight from Delta airline. Shall I proceed?
I need a connecting flight, don't proceed.
Ok.
Thanks for the information.
Thank you for opting us.