Hello.
Hello. What help do you require from our agency?
I want to change my recent reservation as my joining date got postponed. Can you help me in changing?
Sure, I am happy to help you in changing your recent reservation details. Can I know your name please?
Sure, my name is Jerry Edwards.
Nice name Jerry Edwards, can you please give me a minute? So that, I will check the ticket status.
Sure, I will wait for your information.
Sorry to say that, I have not found any active reservation with your name in our database to change the ticket details.
That's ok, no issues. Anyway thank you for checking.
You are welcome. Thank you for opting us.