Hello.
Hello. In which way I can help you at this moment?
I want to change my existing reservation due to postpone of my event. Could you please help me?
Sure, I will help you with that. Can you please mention your name?
I am Eric Edwards.
Ok, please hold on a moment.
Sure.
There is no previous reservation available under your name.
No worries, thank you for the information.
Thank you for reaching us.