Hi.
Hello, how can I help you today?
I am Sharon Thomas. Would it be possible to cancel my reservation, which I have done with my name?
Sure, we are here to help you.
Thank you.
Ok, wait for some time I will check the reservation on your name and get back to you.
Ok.
Thanks for waiting there is no reservation found on your name.
That's ok, thank you for the response.
Thanks for approaching us.