Hello.
Hello. How can I assist you today?
I am trying to modify the travel dates in the existing reservation because the planned trip got postponed. Can you please help me to change the details?
Ok, I will assist you with that. Please can I know your name to check?
Thank you. My name is Stephen King.
Thank you for waiting.
Ok.
Sorry as per the name provided there are no ticket been found to modify.
It's ok, not an issue. Thank you for your time in checking my ticket status.
Thank you for choosing our agency.