Hi.
Hello, how may I help you today?
I want to change my reservation, can you help me?
Sure, I am here to help you with this. May I know your name please?
I am Sarah Green.
Ok, please wait for a moment.
Sure.
There is a reservation found under your name, may I know your dates of journey please?
My travel dates are Feb 11 and 13.
Ok, may I know your respective airport codes of journey?
My airport codes are from EWR to HOU.
Do you have any other specifications please?
I want to return in the morning.
Ok, please wait for a mean while.
Sure, I need a connecting flight.
There is a direct flight of fare 200 with the UA airline, are you ok with this booking?
You can book it.
Ok, your booking is done with the flight number 1013.
Thank you for booking.
You are welcome, have a safe journey.