Hello, I am Melissa Baker.
Hello, how can I best support you now?
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
Sure, I can help you in cancellation.
Thank you.
Please wait for a couple of minutes.
OK.
Thanks for your time. Sorry o inform that, there is no active reservation found on your name.
No problem, thank you for the information.
Thanks for opting us, have a nice day.