Hello.
Hello. How can I provide assistance to you?
I want to cancel my recent reservation due to sudden demise of my grandfather. Can you help me in cancelling  my reservation?
Ok. We are rapturous to help you.
Thank you.
Can I have your good name to check for your earlier reservation?
I am Rachel Carter.
Please wait a minute.
Sure, take your time.
Thanks for giving your precious time. We did not find any reservation on your name.
Ok, No issues. Thanks for the information.
Thank you for connecting with us.