Hello.
Hello, how can I support you for the day?
Can you please change my existing reservation due to my exams has been postponed?
Surely, I will help you out.
Thanks for accepting my request.
Can I have your name please?
Sure, Rebecca Wright is my name.
Ok, wait for a while.
Sure.
Thank you for waiting, I have checked the reservation list but no reservation was found on your name to change.
That's Ok, thanks for your response.
Thank you for choosing us.