Hi, I am Jerry Baker.
Hello. How can I assist you?
There is a heavy snow fall at my location for past three days, so the road way is blocked and I can not reach the airport in time. Can you cancel my reservation?
Yes, I can help you.
Thank you.
Sorry to inform you that there is no reservation found on your name.
Thank you for the information, I will check my mails.
Thank you for consulting our agency.