Hello.
Hello. How can I address you?
I would like to cancel my reservation, can you please help me out with that?
Sure, We are rapturous to help you.
Thank you.
May I know your name?
Lisa Jackson here.
Please wait a while.
Sure.
Thanks for being waiting, We didn't found any reservation by this name.
Ok, no problem. Anyway thank you for checking out.
Thank you for choosing us.