Hello.
Hello. May I know how best I can help you today?
I planned to give a presentation at New York, but due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
We are euphoric to help you. Can I have your good name to check your reservation?
Reservation was made on the name of Sandra Gonzalez.
Can you please wait for a moment, I will check with your reservation.
Sure.
We hardly tried to find your reservation but, no reservation has been found with your name.
That's fine, thanks for the response.
Thank you for choosing us.