Hi.
Hello, how may I assist you?
Can you please help me in cancelling my recent reservation?
Sure, hold on for a moment. Let me check. May I know your name please?
Myself Cynthia Miller.
Ok. Miller, I found a reservation on your name. Shall I proceed to cancel?
Ok, please proceed.
Your ticket has been cancelled.
Thank you.
Welcome, thank you for choosing us. Have a great day.