Hi.
Hello, how can I help you today?
I just want to change an existing reservation as my meeting got post pone due to some technical issues, can you please help me in booking?
Sure, can I have your name please?
I am Richard Brown.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation on your given name.
Ok, not an issue. Thank you for your information.
Thank you for opting us.