Hello.
Hello, how may I help you today?
Actually, I need to cancel my reservation which is done recently due to some health issue, can you please help me out?
Sure, I am here to help you.
Thank you.
May I know your good name please?
Sure, my name is Ronald Allen here.
Please wait for a moment.
Sure, I will wait.
Sorry Allen, there is no reservation found as per your name to cancel it.
Ok, no problem. Thank you for your information.
You are welcome.