Hello.
Hello, how can I guide you today?
I want to change my existing reservation due to some health issues, can you help me with that?
Sure, I will help you with that.
Thank you.
Can you please share your name?
I am David Baker.
Please wait for a while.
Sure.
Thanks for being patient, there is no active reservation found on your name.
No problem, thank you for the checking.
Thank you for approaching us.