Hi.
Hello. How can I aid you?
I just want to cancel my recent reservation as I am not feeling well to travel by flight. So, can you help me with this?
Sure, We are here to help you. May I know your name?
Thanks.
Please wait a while.
Ok, Emma Lee is my name.
Thanks for your time. We didn't found any reservation by this name.
Ok, not an issue. Thanks for your response.
Thank you for choosing us.