Hello, Elizabeth Taylor is my name.
Hello, how can I support you for the day?
Me and my friends have planned to go for long trip but, due to some issues it has been postponed so, I want to change my existing reservation. Can you help me with that?
Sure, please be on hold let me check the reservation status.
Sure.
Sorry, I found no reservation in your given name.
Ok, not an issue.
Thank you for choosing us. Have great day.