Hello.
Hello.
I am SAmantha Evans.
How can I support you today?
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
Sure, I will help you with this. Please wait for a while.
Thank you. Sure, I will wait.
Sorry Evans, no active reservation found under your name in our website.
That's fine. Thank you for your service.
Most welcome.