Hi.
Hello. How can I help you?
My holiday trip is postponed, so I want to make some changes in my reservation. Can you please help me?
Sure, I'll check your reservation status. Please be on hold.
Sure, my reservation was done on the name of Amanda Jackson.
There is no reservation found under your name to do modifications.
Not an issue, anyway thank you very much for checking.
Thank you so much for choosing us.