Hello.
Hello, how best I can aid you today?
I want to change my reservation, due to postpone of my cricket match. Can you please help me with this?
Sure, we are glad to help you to change it. Can you please share your name?
Sure, I am Deborah Evans.
Ok, please wait for a while.
Ok, I will wait.
Thanks for your time, there was no reservation found on your name.
Ok, Thank you.
Thank you for approaching us.