Hello.
Hello, how may I assist you today?
Myself Angela Clark. Due to some urgent conference meeting, I am going to cancel my reservation. Can you please help me for this?
Sure, I will help you with that.
Ok, I will wait for your kind response.
Thanks for your time, there is no active reservation found on your name.
Not a big problem, anyway thank you very much for your kind information.
Thank you for approaching us, hope to serve you again.