Hello.
Hello, how best I can help you today?
Can you please help me to change my reservation?
Sure, we are here to help you.
Thank you.
On what name, I have to check the reservation list?
My name is Jack Edwards.
Ok, wait for sometime.
Sure.
Sorry to say that, I have checked the reservation list but no reservation was found on your name to change.
Ok, not a problem. Thank you for informing me.
Thank you for visiting us.