Hi.
Hello, how may I assist you?
Actually, I want to change my existing reservation which is done recently due to some problems, can you please help me?
Sure, may I know your good name please?
Sure, my name is Kevin Roberts.
Please wait for a moment.
Sure, I will wait.
Sorry, there is no reservation found on your name in our database to change.
Ok, no problem. I will try with the another booking agency.
Thank you for reaching us.