Hello.
Hello, how may I aid you?
I want to cancel my previous reservation, can you help me with that?
Sure, I will help you with the flight reservation cancellation.
Thank you.
Can you tell me your name please?
Sure, my name is Brian Hernandez.
I have searched online but I could not find your flight reservation to cancel it.
Oh! It's ok no problem. Thank you for your information.
Thanks for contacting us.