Hello.
Hello, How may I serve you the day?
My bank exams got postponed I need to change my existing reservation. Can you help me that please?
Sure, I am glad to help you in your ticket changing process. Please mention your name to proceed to the next step?
My name is Andrew Jones.
Ok, Please wait for a while. I will revert to you.
Sure.
Thanks for your patience, I really appreciate that. We did not find any reservation with your name in the reservation list.
Ok, no problem. Thanks for your inforrmation.
Thank you for making us with an enquiry regarding ticket changing process.