Hello.
Hello, how may I aid you at this moment?
I want to cancel my reservation as my plan to visit my home is cancelled. Can you help me?
Sure, we are here to help you.
Thank you.
May I know your good name?
My name is Janet Hernandez.
Ok, please wait for a moment.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, thank you for the information.
Thank you for choosing us.