Hello. I am Edward Taylor.
Hello, how can I guide you for today Taylor?
I need to cancel my reservation due to some issues in my destination, can you help me out?
I am here to help you about that Taylor.
Thank you.
Please be on hold for a while to check the reservation status with your name.
Sure.
I regret to say this Taylor, there are no active reservations with your name to cancel your reservation.
That's ok, no problem. Thank you for your information regarding my reservation details.
You are welcome, thank you for reaching out here.