Hello.
Hello, how may I help you today?
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders, so I want to change my recent reservation?
Sure, I am here to help you with this.
Thank you.
May I know your name please?
My name is Ronald Nelson.
Ok, please wait for a moment.
Sure.
There is a reservation found on your name to change it, may I know your dates of journey please?
Ok, happy to hear that. My journey start on Feb 15th and, intend to return back on Feb 17th.
Ok, could you please mention with your airport codes of journey?
My source code is SEA,  and destination code is ORD.
Do you have any other specifications please?
I prefer a break in my journey, so I prefer connecting flight.
Ok, please wait for a mean while.
Sure.
Sorry Nelson, there is no flight found as per your travelling details.
Its's ok no problem. Thank you for your information.
You are welcome.