Hello.
Hello.
I am Kevin Phillips.
How can I aid you for the day?
I want to cancel my recent reservation due to bad weather condition, can you please help me with that?
Sure, I am here to help you with that reservation cancel.
Thank you.
Please hold for a moment, let me check your previous reservation status.
Sure.
There is no active reservation found with your name in our database to cancel it.
No problem, thank you.
Thank you for reaching us, have a great day.