Hello.
Hello, how may I guide you at this moment?
I made a reservation earlier in the wrong date unknowingly. Can you please change my existing reservation?
Sure, I am happy to help you to change the ticket details once I have found your ticket. Can I know your name please?
Sure, I am Susan Collins.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure.
There is a reservation found on your name, To proceed further I need to know your airport codes?
My journey airport codes are ORD and BOS.
Can you please forward your journey dates that you wish to travel?
My depart date is on Mar 3 and return date is on Mar 5.
Do you need any specifications in connection?
I want single connected flight.
Is there any another specifications on your trip, so that I can arrange like that only.
I don't have any other preferences.
Thank you for your details, we have found a United airline, flight number-1023, connections-0 and ticket-200. Would you like me to proceed next?
Ok, please proceed.
Sure, a seat has been reserved successfully for a economy class flight.
Thank you.
Thank you for your presence. We hope to serve you again.