Hi.
Hello, how can I best serve you now?
Due to some bad weather conditions. I want to change my existing reservation. Can you help me in that?
Sure, I am here to help you in that.
Thank you.
May I know your good name please to track the details?
Myself Debra White.
Ok, please wait for a moment.
Sorry, myself Debra Wright.
That's ok, please wait.
Sure.
We are sorry to say that, there is no active reservation found on name Debra Wright.
Ok, no problem. Thank you.
Thanks for opting us, wish you a good day.