Hi.
Hello. How may I assist you?
Can you cancel my recent reservation?
Sure, I am here to help you.
Thank you.
May I know your name please to check your reservation status?
Sure, I am Shirley King.
Please hold on a moment.
Sure.
Shirley King, no reservation has been found on your name in our database.
It's ok, thanks for checking.
Thank you for choosing us.