Hi.
Hello,. May I know your name please?
I am Larry Williams.
How can I assist you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
Sure, we are here to help you.
Thank you.
Please wait for a second.
Sure, take your time.
Thanks for waiting, there is no reservation found in your name to cancel.
It's ok, not an issue. Thank you for your information.
Thanks for approaching us, we hope to serve you again.