Hi.
Hello, how may I aid you?
I need to change my existing reservation owing to an emergency.
Ok, may I know your name?
My name is Joseph Phillips.
Please wait for a minute.
Sure.
We found a reservation on your name, may I know your source and destination airport codes?
Airport codes LAS and ORD.
Can I know your travel dates?
Travelling dates are from Sept, 9 to Sept, 11.
Do you have any other specifications?
I prefer normal-cost airlines.
We found a connecting flight in United Airlines with flight number 1000 having an economy class. Shall I proceed to change?
Please book a ticket.
Your reservation has been changed.
Thanks.
Thank you for opting us.