Hello.
Hello, how may I serve you at this moment?
I am Janet Allen. Please help me in changing my recent reservation.
Sure, we are here to help you.
Thank you.
Please wait for a while.
Sure.
We found a reservation on your name, can you please forward your journey dates?
Thank you, my planned travel dates 11/16 and 11/18.
Kindly assign your airport codes?
SFO and JFK are my airport codes.
Do you have any class preference?
No.
Please let me know your connection limit.
I need single connection.
Is there any more specifications?
I need to return at afternoon time.
Ok, please be on hold.
Sure.
Sorry we did not find any flights matching your details.
That's ok, no problem.
Thank you for choosing our services.