Hello.
Hello, how can I assist you now?
Can you please cancel my reservation, due to an emergency?
Sure, I will help you with cancellation.
Thank you.
May I know your good name?
My name is Nicholas Taylor.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, no issue. Thank you.
Thank you for visiting us, we hope see you again.