Hello.
Hello. How can I aid you today?
Owing to an emergency, I have to cancel my previous flight ticket booking. Can you please help me in that one?
Sure, I am here to help you. Hold on for a moment. Let me check.
Thank you so much and I can wait for your response.
On whose name you have reserved the ticket formerly?
My name is Pamela Wilson and check with this name.
Ok, hold on for a moment.
Sure.
Sorry Pamela Wilson, there are no flights reserved on your given name formerly.
No problem with that one, thank you for checking my reservation status.
Welcome, thank you for choosing us. Have a great day.