Hello.
Hello, how may I aid you at present?
I would like to change my existing reservation, can you help me in that?
Sure, I am here to help you to change it.
Thank you.
May I know your good name please?
Sure, myself Frank Young.
Ok, please wait for a while.
Sure, I will wait for your response.
Sorry to inform you that, there was no reservation found on your name to change it.
That's ok, no problem. Thank you for the information.
Thank you for reaching us.