Hi, I am Kenneth Martinez.
Hello, How can I help you?
My trip to attend a volleyball tournament has been cancelled due to some health issues. Can you help me to cancel my recent reservation?
Sure, I will help you with that. Ok, wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, not an issue. Thanks for your effort on us.
Thank you for availing us, Have a great day.