Hello, I am Laura Thomas.
Hello, how may I support you today?
Can you make a reservation with a direct flight to NY-JFK?
Sure, I will. Can you please provide your source code?
My source code is JFK.
May I know your journey dates?
I want to fly from LAX on 02/19 and return on 02/21.
Ok. Please wait a minute.
Ok.
Thanks for your time, there was a connecting flight available on your dates. Shall I proceed?
No, I need a direct flight. Thank you.
Ok. Thank you for opting us.