Hello.
Hello. How best can I help you now?
I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, I will help you with that. Please, share me your good name to check your reservation status.
Thank you. Myself Samantha Walker.
Ok, please be on hold for a while.
Sure.
Sorry to say that, we have not found any active reservation found on your name in our records.
That's ok, no problem. Thank you for checking out.
Thank you for choosing us, have a nice day.