Hello, Carol Martin is my name.
Hello, how can I support you today?
I want to cancel my recent reservation, due to my final exam has been postponed. Can you help me for cancellation?
Sure, I am here to help you. Please wait for a while, I will check the status and revert you.
Sure.
Thank you for your patience, There was no reservation found on your name.
No problem, thanks for your valuable information.
Thank you for choosing our agency.