Hello.
Hello, how may I help you today?
Due to some health issue i want to cancel my recent reservation can you please help me out in canceling my reservation.
Sure, I am happy to help you. Can you please provide your name?
I am Brian Phillips.
OK, wait for a while.
Sure.
Thanks for waiting. Sorry to say you there is no reservation found on your name.
Thank you, for the information.
Thank you for choosing us.