Hi.
Hello, how can I render you?
I would like to cancel my recent reservation due to my plan to meet my grand mother has been cancelled due to bad weather conditions.
Sure, let me know your good name to proceed further.
I am Jack Gonzalez.
Ok, please wait a minute.
Sure.
Thank you for waiting. Unfortunately, there is no reservation found matching with your name.
Ok, no worries. Thanks for your help.
Thank you for consulting us.