Hello.
Hello, how can I aid you today?
Can you please change my existing reservation, due to an emergency?
Sure, please share your good name?
My name is Catherine Young.
We are glad to inform you that we found a reservation on your name, please share your trip dates?
My journey dates are on Apr 28th and 30th.
Do you need a connecting flight?
I prefer business class. Yes, I need a connecting flight.
Which airports do you want to fly?
My airport codes are, DEN to PHL.
Thank you for your details, we found a connecting flight 1025 in class business. Shall I proceed with a Delta airline?
Ok, proceed with the booking.
Your ticket has been confirmed.
Thank you for your help.
Thank you.