Hello.
Hello, how may I render you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, may I know your good name?
My reservation was done under the name James King.
Ok, please wait for a minute.
Sure, take your time.
Thanks for waiting, there is no active reservation found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.