Hello.
Hello, how may I help you today?
Can you please assist me to change my travel dates in my previous reservation?
Sure, may I know your good name?
Thank you for your quick response. My name is Matthew Evans.
Ok, please wait for a while.
Ok, take your time.
Thanks for waiting, there is no active reservation found on your name.
It's ok, not a problem with that. Thanks a lot for your time.
Thank you for choosing us.