Hello.
Hello.
Richard Perez here.
Perez, how may I aid you today?
Owing to an emergency, I have request you to cancel my reservation. Can you please help me out with cancelling of my reservation?
Sure, I am here to help you, please hold on for a moment to check your reservation status.
Thank you, take your time.
Perez, I did not find any reservation with your name in my database.
Oh! I think my cousin might have cancelled my reservation. Thank you for the information.
You are welcome.