Hello,.
Hello, how may I abet you?
I am Stephen Young.
Thank you for providing your good name.
I need to change my existing reservation due to postpone of my document verification in office.
Ok.
Can you please help me with that?
Sure, wait a while.
Sure.
Thank you for your patience. No reservation found with your name.
Ok, no issue.
Thank you for choosing us, have a nice day.