Hi.
Hello. How may I help you?
Can you please help me in changing my reservation?
Sure, I am here to help you with that, can I know your good name to proceed further?
I am Helen Roberts.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Ok.
I am sorry to say you that there is no reservation found under your name in our database.
Ok, no problem. Thank you.
Welcome Helen Roberts.