Hello, I am Kimberly Hill.
Hello, what can I do for you?
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow. Could you please assist me in cancellation?
Sure, we are glad to help you. Please wait for a minute.
Ok.
Thanks for waiting, there was no reservation found.
No problem, thank you.
Thanks for selecting us.