Hello.
Hello, how can I help you out?
I want to change my existing reservation, can you please help me with this?
Sure, we are gleeful to help you.
Thank you.
Can I know your previous flight ticket reservation name?
Angela Wilson.
Sorry for the trouble which is caused to you Angela Wilson, I have not found any reservation on your name in our database.
Ok, no problem. Thank you for your information.
Thank you for reaching us.