Hello.
Hello, how can I support you?
I want to change my existing reservation due to postpone of my exams. Can you please help me in that?
Sure, we are here to assist you.
Thank you.
On whose name, the reservation has been made earlier?
Elizabeth Young.
Please stand by.
Ok.
Thanks for your time, there is no active reservation found in your name.
Ok, not an issue. Thank you for checking.
Thank you for reaching us.