Hello.
Hello, how can I serve you today?
My name is Samantha Johnson, I want to cancel my reservation as my plan to visit my home is cancelled. Can you cancel my reservation?
Sure, I am here to help you. Please hold on, while I will check in the reservation list and get back to you.
Ok.
Thanks for being patient, there is no active reservation found on your name to cancel.
Ok, thank you for the information.
Thank you for choosing us.