Hi.
Hello. How may I assist you right now?
Can you help me to change my reservation to next week?
Sure, I am glad to help you with that. Please provide your name to check your previous reservation.
My name is Michael Martinez.
Wait a moment to check.
Ok.
Thank you for waiting, sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
No issues, thank you for your information.
Thank you for reaching to our services, hope you have a great day.