Hello.
Hello, how may I assist you today?
Owing to an emergency I had to request for this cancel reservation. Can you please cancel my reservation?
Sure, we are here to help you. May I have your name please?
Sure, I am Anthony Collins.
Please hold on a moment, I will get back to you with the status of your reservation.
Ok, I will wait.
Thanks for waiting, no existing reservation was found on the name of Anthony Collins in the database.
Ok, Thanks for your help.
Thank you for opting us.