Hello.
Hello, how may I assist you today?
Please cancel my recent reservation due to some health issues?
Sure, I will help you with that. May I know your good name?
Sure, I am Samuel Wilson.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, not an issue. Thank you for your information.
Thank you for visiting us.