Hello.
Hello. How may I help you today?
Due to sudden work at my office, I want to change my existing reservation. Can you please change my existing reservation?
Ok, I am here to help you with that. May I know your good name?
I am Michael Lee.
Ok, wait for a minute.
Ok.
Sorry to say that, there is no reservation found on your name in our database.
Ok, Thank you for your help.
Thank you for reaching us.