Hello. I am Gary Hernandez.
Hello, how can I help you?
Could you please help me to cancel my active reservation?
Sure. Please wait for a while, I will check your reservation.
Ok, I will wait.
Thank you for your time, we found a reservation with your name. Shall I cancel it?
Yes, please book this ticket. Sorry, please cancel my active reservation.
Your reservation has been cancelled.
Thank you so much for your kind help.
Thank you for reaching us.