Hello.
Hello. How can I assist you?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I am here to help you with that, can I know your good name to proceed further?
I am Michael Jackson.
Thank you very much. Please wait for a while, let me check your reservation status in our database.
Sure.
We are regret to inform you that there is no active reservation on your name in our data.
Ok, no issues. Thanks for the information.
Thank you for reaching us.