Hi. I am Anthony King.
Hello, how can I assist you?
I want to cancel my reservation due to my exams dates were changed. Can you help me out?
Sure, please wait for a while.
Ok.
Thank you for waiting, we are happy to say that there is a reservation found on your name.
Please cancel it.
Shall I proceed to cancellation? Sure, your ticket has been cancelled.
Thank you for quick response. You made my job ease.
Thank you for choosing us.