Hello.
Hello. How may I serve you today?
I want to cancel my recent reservation, due to bad weather conditions. Can you please help me with cancellation?
Sure, I'll try to help you in cancellation. Please share your name to check the reservation list.
Thanks for accepting my request, My name is Helen Williams.
Ok, wait a moment.
Sure.
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, thanks for your time.
Thank you for approaching us.