Hello.
Hello, welcome to flight booking agency.
I am Michael Carter.
How can I guide you for today?
My business meeting has been cancelled, so I would like to cancel my recent reservation .Can you help me  out?
Sure, please give me a minute, I will check it out whether your reservation is existed or not. Sorry, there is no reservation found under your name.
That's fine. Thank you for your service.
Thank you for approaching us. You are welcome.