Hello.
Hello. How can I help you?
I made a appointment with the my family doctor, but the appointment date has been changed due to the busy schedule, so can you please help me in changing my recent reservation?
Sure, may I know your name please?
The reservation is done with the name Thomas Anderson.
I am sorry no reservation found on your name.
No problem, I think it has been done in other agency.
Thank you for choosing us.