Hello. I am Patrick Roberts.
 Hello, how can I render you today?
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
Sure, I will help you with that.
Thank you.
Please wait a while.
Ok,.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues. Thank you for your help .
Thank you for reaching us.