Hello.
Hello. How can I assist you?
I need to cancel my reservation as I am not able to travel. Can you help me with that?
Ok, may I know your name?
Thank you for considering my request. My name is Paul Gonzalez.
Please wait for a while.
Sure, I will wait.
Sorry, no reservation found on your name.
Not a problem, anyways thank you for the information.
Thank you for reaching us.