Hello.
Hello. How may I assist you at this time?
Myself Scott Edwards. Due to some urgent business meeting, I am going to change my reservation. Can you please help me for this?
Sure, I am happy to help you in ticket modification. Please wait for a while to check it.
Sure, I will wait for your response.
Thank you for waiting, there is no reservation found for the user name in our previous booking list.
Not a big deal, anyway thank you very much for your kind service.
You are most welcome and have a nice day.