Hi.
Hello, how can I assist you today?
I want to change my reservation due to postpone of my concert to be held at the place where I wanted to visit, can you please help me with it?
Sure, May I know your name please?
I am Linda Jones.
Ok, Linda Jones, please hold on a minute.
Ok'.
Thanks for your time, we are sorry to inform you that no reservation has found based on your name.
Thanks for the information.
Thanks for choosing us.