Hello.
Hello, how may I help you?
Due to some health issues, I would like to cancel my recent reservation. Please help me out.
Sure, I will help you.
Thank you.
Could you please tell me your name?
Sure, my name is Benjamin Martin.
Martin, there is no reservation with your name to cancel further.
Ok, not a problem. Thank you for your information.
Thank you for approaching us, have a great day.