Hello.
Hello. In which way I can assist you right now?
I want to change my existing reservation due to health issues, can you please help me with that?
Sure, I am glad to help you with that.
Thank you.
Can I know your name please?
My name is Alexander Williams.
Please wait a moment to check.
Sure.
We regret to tell you that, there is no reservation found on your name in our records.
No problem, thank you.
Thank you for reaching us, have great day.