Hello.
Hello, how can I be your helping hand today?
I want to change my existing reservation due to bad health issues. Can you help me in doing that?
Sure, I am happy to help you. May I know your name please?
I am Paul Young.
Thanks for your name, please wait.
Sure.
Thanks for your time, no reservation was found on your name to change.
Ok, not a problem. Thank you.
Thank you for availing us.