Hi.
Hello.
Patrick Allen here.
Allen, how can I help you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I will help you. Let me check your reservation status in our database.
Ok, take your time.
Sorry Allen, I have not found any reservation under your name in our database.
It's ok, no problem. Thank you for your help.
Thank you.