Hello.
Hello, how may I assist you at this moment?
I want to cancel my flight ticket due to some technical issues, can you help me?
Sure, I will help you with that. Can you please let me know your name for checking is there any active reservations under your name?
Sure, my name is Ashley Allen you check with that.
Sorry, there is no active reservations under your name.
Ok, no probolem. Thank you.
My pleasure, thank for opting us.