Hello.
Hello, how can I assist you today?
I made a reservation earlier to attend a family meeting but due to some issues it has been postponed. Can you help me in cancelling my flight ticket?
Sure, may I know your name please?
I am Betty Collins.
Ok, please wait for a moment.
Sure.
Sorry, there was no reservation found with your given name.
Ok, no issues. Thank you for your information.
Thank you for opting us.