Hello.
Hello.
I am Thomas Gonzalez.
How may I assist you?
I have decided to change my reservation due to my planned event got postponed another dates. So please help me with that.
Sure, I am here to help you out.
Thank you.
 Mary Martinez, we haven't found any reservation under your name in our database.
Oh! It may not be booked properly due to some technical issues. Anyway, thank you for your time.
Thank you for reaching us.