Hello, I am Emma Adams.
 Hello, how may I oblige you today?
I am planning to attend a Music Festival in Austin TX - AUS, can you help me in booking a flight ticket from NC - CLT?
Sure, can you please share your journey dates that you prefer to travel?
I want to fly on 05/16 and return on 05/18.
We have found a connected flight with Southwest airlines, flight number 1027 and the fare of 200.
You can proceed to booking.
Your booking is done.
Thank you.
Your welcome.