Hello.
Hello, how may I render you today?
I made a reservation earlier to attend for a live concert, but due to some issues it got postponed, so I want to change my reservation. Will you help me?
Sure, I will help you with that.
Ok.
Can I have your name please to check the status of your reservation?
Sure, I am Nicholas Jones from Los Angeles.
Please wait for a minute.
Sure.
Thanks for waiting, no active reservation was found on your name in the database.
No problem, thanks for your effort.
Thank you for reaching us.