Hello.
Hello. How can I help you today?
Can you aid me to change my reservation due to emergency?
Sure, I am gleeful to help you with that. May I know your name please?
Angela Robinson here, thank you positive response.
Please wait for a moment, let me check your previous reservation status.
Ok.
Thank you for waiting. There is no active reservation found on your name in our database to change it.
Thank you for the help.
Thank you for reaching us, have a great day.