Hello. Paul Clark here.
Hello, how may I serve you today?
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
Sure, I will help you with that. Please wait for a while.
Ok.
Thank you for waiting, we found a reservation on your name, shall I cancel it?
Yes, you can proceed.
Your reservation has been cancelled.
Thank you.
Thank you for choosing us.