Hello.
Hello. How may I aid you today?
I want to change my recent reservation, can you please help me with that?
Sure, I am glad to help you with that. Please provide your name to check your previous reservation.
Sure, Nicholas Hall here.
Wait a moment to check.
Ok.
Sorry, I didn't find any reservation on your name in our database to change your reservation.
No problem, thank you for the information.
Thank you for utilising our services, hope you have a great day.