Hello.
Hello. How may I support you today?
I am planned to travel to meet my uncle, suddenly the program has been changed. So I am willing to change my reservation. Can you please help me for this?
Sure, I'll help you in changing an existing reservation. Can I know your name to check the reservation list?
Myself Jason Collins.
Ok, please wait a moment.
Sure, I will wait for your kind response.
Thank you for waiting.
Ok.
Sorry, there is no active reservation have been found under your name in our database to amend it.
Not a big issue, anyhow thank you very much for checking the reservation status.
Thank you for choosing us.