Hello.
Hello, how can I aid you?
I want to cancel my recent reservation, can you please help me out?
Sure, I can help you with that. May I know your good name please?
Sure, my name is Paul Green.
Ok, please wait for a while.
Ok, take your time.
Paul Green, there is no active reservation found under your name to do cancellation.
It's ok, thank you for the information.
Thank you for choosing us.