Hello. My name is Janet Jackson.
Hello, how can I amend you today?
As my plan to attend a seminar got cancelled due to some issues, I need your assistance in cancelling my earlier reservation. Can you help me?
Sure, I am glad to help you.
Thank you.
Please, wait for a moment.
Sure, I will wait for your response.
Thank you for being patience, there is no reservation found on your specified name.
That's not an issue. Thank you for your information.
Thank you for contacting us.