Hello.
Hello. How may I help you today?
I am planning to change an existing reservation,due to health issue. Can you please help me out?
Sure, I am here to help you with this. May I know your name please?
My name is Amy Green.
Ok, please wait for a mean while.
Sure.
There is a reservation found on your name to change it, can you please mention with your dates of journey?
I would like to travel on May 04 and return back on May 06.
Ok, may I know your respective airport codes of journey please?
My source code is CLT and destination code is AUS.
Are you looking for any other help from my side please?
I am looking for a connecting flight.
Please wait for a mean while.
Sure.
There is a connecting flight of fare 100 with the AA airline, shall I proceed with this ticket booking?
That's fine, please proceed the booking.
Ok, I have reserved your ticket with the flight number 1008.
Thank you for your service.
You are welcome, have a safe journey.