Hello.
Hello, how can I assist you today?
I want to change my current reservation, can you help me please?
Sure, I will help you. Can you please provide me your name for checking your reservation status?
Ok, my name is Frank Campbell.
Frank, please wait for sometime.
Sure.
Frank, I have not found any reservation by your name.
Ok, not an issue. Thank you for checking.
Thank you for choosing us and have a nice day.