Hi.
Hello, how can I be at your service today? May I know your good name please?
I'm Jeffrey Turner. I heard very great about your agency, will you please help me in changing my existing reservation?
Sure, we are gleeful to help you.
Yes, please check it out.
Please wait for a while, I will check the reservation list and revert to you.
Sure.
We hardly tried to find your reservation but, no reservation has been found with your name.
That's ok, no issues. Thank you for your service anyways.
Thank you for reaching us. Have a good day.