Hello.
Hello, how can I support you today?
I am William Anderson. I want to cancel my recent reservation which was made to New York on 09/09. Can you please help me?
Sure, we are here to help you.
Thank you.
Please wait for a while, I will check with the reservation on your name to cancel it.
Okay, I will wait.
Thank you for waiting, we found a reservation on your name. Shall I proceed with cancellation?
Ok, please cancel it.
Sure, your ticket has been cancelled.
Thank you for helping me.
Thank you for opting us.