Hi.
Hello. How can I assist you today?
I want to change my reservation which is done recently due to some problems, can you please help me?
Ok, I will assist you with that. Please wait a moment. Please can you mention the name for which the ticket is been booked?
Sure, I will wait. Sure, my name is Dorothy Green.
Ok, thank you for waiting.
My pleasure.
Sorry, there is no reservation found on your name to change.
Ok, not an issue. Thank you for your service.
Thank you for choosing our agency.