Hello.
Hello. How can I help you for the day?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, I am here to help you with that.
Thank you.
May I know your name please?
My name is Andrew Robinson.
Please hold for a moment, let me check your previous reservation status.
Sure, I will wait for your response.
There is no active reservation found with your name in our reservation list to cancel it.
Ok, not an issue. Thank you for providing information.
Thank you for reaching us, have a great day.