Hi.
Hello, how may I be your helping hand today?
I would like to change my reservation due to sudden change in my schedule. Please help me with changing the reservation.
Sure, we are glad to help you. May I know your name please?
I am Emma Walker.
Ok, please wait for a minute.
Sure.
Thank you for waiting. Sorry we couldn't find any reservation on your name.
Fine, thank you.
Thank you for reaching us. Have a good day.