Hi.
Hello, how may I assist you today?
Can you please help me in changing my exsiting reservation?
Sure, we are here to help you.
Thank you.
On whose name, the reservation has been made earlier?
The reservation has been done under the name of Paul Wilson.
Please wait for a while.
Ok.
Thank you for waiting, there is no reservation found in your name to change.
No issues, thank you.
Thank you for availing us, have a good day.