Hello, I am Eric Allen.
Hello, How fast can I serve you the day?
I want to change my reservation as my plan to meet my share holder is postponed. Can you help me with that?
Sure, I would be happy to help you.
Thank you.
Please wait, Let me check the status of the reservation.
Sure.
We regret that, there is no active reservation on your name to change it.
Ok, no problem.
Thanks for your presence.