Hello.
Hello, do you need any help from us?
Myself Kathleen Thomas. I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it, will you help me with that?
Sure, please allow me a moment.
Thank you for accepting my request.
Sorry, there is no reservation with your name in our portal to cancel further.
Ok, not an issue. Thank you for your information.
You are welcome, have a great day.