Hi.
Hello, how can I guide you for today?
I want to cancel my recent reservation, can you help me with that?
May I know your name?
Ruth Williams here.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.\.
That's ok, no problem. Thank you.
Thank you for contacting us, have a nice day.