Hello.
Hello, how can I aid you now?
Will you assist me in cancelling my reservation as my plan to go for a holiday trip got cancelled?
Sure, that is what I am here to assist you.
Thank you.
May I know your good name please?
I am Virginia Taylor.
Ok, please wait for a second.
Sure.
Sorry to say that there is a no active reservation found on your name.
Ok, no problem. Thank you for the information.
Thanks for reaching us, have a great day.