Hello.
Hello. How may I help you at this moment?
Due to attend for an important meeting I am unable to travel the trip, can you please help me in my flight ticket cancellation?
Sure, I am Happy to help you with that. May I know your name?
Thank you for accepting my request and my name is Paul Thomas.
Ok, please be on hold for a minute.
Sure.
I have found your reservation in our portal and I have successfully cancelled the ticket.
Thank you for cancelling my previous flight ticket booking.
You are welcome. Thank you for choosing us.