Hello.
Hello. How may I help you?
I am Mathew Evans want to attend  a  conference at Los Angeles. Can you book a direct flight?
May I know your travel dates?
My travel dates are 12/17 and 12/29.
Please help me with your airport codes?
I will depart from NY-JFK to CA-LAX.
Sorry, there is no flight found based on your details.
Ok, no issues.
Thank you for reaching us.