Hi, I am Ruth Rodriguez.
Hello, how can I assist you today?
I have a plan to go to Los Angeles to attend for a meeting in my head office of Microsoft, unfortunately they mailed me as that meeting got postponed. So, I want to change my reservation, please help me with it?
Sure, please wait for a moment.
Ok.
Thanks for waiting, sorry to say that, no reservation was found with your name.
Fine, thank you for your information.
Thanks for connecting with us.