Hi,.
Hello. How may I support you today?
I have planned to visit Dallas due to heavy snowfall, I want to cancel my recent reservation. Can you help me out in cancellation of my ticket?
Sure, may I know your good name please?
My name is Pamela Anderson.
Please wait for couple of minutes.
Sure.
There is no recent reservation found on your good name in our records.
No problem, thank you.
Thank you for reaching us.