Hello.
Hello, do you need any help from us?
I am Scott Walker.
Nice to meet you Scott.
I want to change my existing reservation, as my cousin's marriage got postponed. Can you please help me with this?
I understand your request and will be happy to help you.
Thank you.
Can you please be on hold as it takes few minutes to check with your details in our reservation list?
Sure, I will wait for your reply.
Sorry Walker, no details haven't matched with your name to make changes further.
It's ok, thank you for your information.
Thank you for consulting us. If any questions arise, please feel free to contact us at any time.