Hi.
Hello, how can I assist you?
As my exam got cancelled due to heavy storm, please help me in cancelling my reservation.
Sure, may I know your good name please?
Sure, I have booked the ticket under name of Gary Robinson.
Ok, please wait for a while.
Sure, take your time.
I found reservation with your name.
Ok, cancel it.
Your flight ticket has been cancelled.
Thank you for your help.
Thank you for opting us.