Hello.
Hello, how can I be your helping hand today?
I want to cancel my trip due to an emergency. Can you aid me in cancelling my ticket?
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
Ticket was reserved on the name Robert Allen.
Please stay online, I will check the previous list and revert to you.
Take your time.
We are sorry to say that, there is no active reservation found on your name.