Hello.
Hello. How may I assist you today?
I want to cancel my recent reservation, can you please help me with this?
Sure, I am glad to help you with that.
Thank you.
Can I know your name to check your previous reservation?
I am Mary Taylor.
Please wait a moment.
Ok.
We regret to inform you that, there is no reservation found on your name in our reservation list.
No problem, thank you.
Thank you for approaching us, hope you have a great day.