TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hello. 
 agent: Hello, how can I assist you today? 
 customer: I want to attend a Seminar in Washington. Can you please help me for booking the flight ticket? 
 agent: Sure, Can you please provide your take off and landing airport codes? 
 customer: My airport codes are LAS and IAD. 
 agent: On which dates would you like me to book a flight ticket for you? 
 customer: My travelling dates are June 17 and June 19. 
 agent: On what name, do I need to reserve your ticket? 
 customer: Ashley Walker. 
 agent: Let me know your connection limit? 
 customer: I prefer single connecting flight. 
 agent: Do you have any other requirements? 
 customer: No. 
 agent: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: Anyway, thanks for the information. 
 agent: Thank you for choosing us.

SOLUTION: no_flight

PROBLEM: customer: Hi. 
 agent: Hello. 
 customer: I am Matthew Green. 
 agent: How can I help you now? 
 customer: Please search flights on these routes LAX to JFK? 
 agent: Sure, can you please mention the travelling dates of your journey? 
 customer: I am going to start my journey on 05/01 and I would like to return on 05/03. 
 agent: Ok, please wait for a while. 
 customer: OK. 
 agent: Thank you for waiting, there is a flight 1001 in Delta airline has the price 100 with 1 connection. Can I proceed with this booking? 
 customer: Ok proceed to booking. 
 agent: Your booking is done, have a safe journey. 
 customer: Thank you for booking. 
 agent: Thank you for approaching us, have a nice day.

SOLUTION: book

PROBLEM: customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I am Edward Baker. I am planning to visit a Chicago from AUS to ORD. Can you find a flight ticket for me? 
 agent: Sure, I am happy to help you. Can I know your travelling dates? 
 customer: Ok, my itinerary dates are on 10/05 and 10/07. 
 agent: Ok, I will search the flight and then I will get back to you. 
 customer: Ok, make sure that the connection limit 0. 
 agent: Sorry to inform you, there is no flight available with the connection limit 0 in this route. 
 customer: It's ok, thank you for searching. 
 agent: You are welcome. Thank you for reaching us.

SOLUTION:
no_flight