Hi.
Hello, how can I help you today?
Myself Shirley Roberts. For some personal reasons I want to change my reservation, can you please help me?
Give me a moment, let me check your details. I found a reservation with your details, can I know your further details?
Yes, I want a ticket from JFK to OAK.
Can I know your dates of journey?
I want to travel from 01/04 and 01/06 dates.
Basis on your details, I got a flight with flight number 1000. Can I proceed.
Sure, please proceed it.
Your ticket was confirmed.
Thank you so much.
You are welcome.