Hello.
Hello, how may I aid you?
I want to change my reservation due to postponed of my exam, so please help me in changing.
Sure, I am happy to help you.
Thank you.
May I know your good name to proceed further?
Sure, I am Ryan Lopez from San Francisco.
Ok, please wait for a while. I will check your status and revert you.
Sure.
Thanks for waiting, there is no active reservation on your name in our data.
No issues, thank you.
Thank you for opting us.