Hello.
Hello, how can I help you today?
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, I am happy to aid you.
Thank you.
Can I have your name please?
Yes, I am Jack Thomas.
Thanks for your name, please wait.
Sure.
Thanks for your time, we are glad to inform you that we found a reservation on your name.
Ok, thank you.
Can you please share your journey dates please?
Ok, my planned trip dates are on 10/ 09 and return on 10/11.
Ok, please mention your airport codes.
Yes, my airport codes are from DCA to CLT.
As per your details, we found a connecting flight with a fare of 100 and the departure timing is 22:00 PM found in 1008 Delta airline. Shall I proceed?
Yes, you can proceed with the ticket booking.
Ok, your reservation has been changed successfully in economy class and the arrival timing is 9:00 AM.
Thank you for your service.
Thank you for availing us.