Hello.
Hello, how may I assist you for today?
I am Emily Collins.
Yes, Emily how can I serve you for today?
I want to do some changes in my existing reservation because I did not get the concert tickets, so planning to travel on another date, can you please help me?
Yes, sure. Emily Collins I couldn't find any reservation on your name to change in our database.
That's fine.
Do you have any other requirements from our service?
No.
Thank you for choosing our service. Hope you have a great day ahead.