Hi.
Hello.
I am Paul Young.
 May I know, How can I be of your service?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, I can help you in that.
Thank you.
Please wait, Let me search you the flight.
Sure.
Sorry, there is no reservation found on your name to cancel it.
Ok, no problem. Thanks for your information.
Thanks for approaching us.