Hi.
Hello.
I'm Betty Baker.
How may I aid you today?
I have planned a trip to Boston but I got a mail from a top software company to attend an interview on that date, please cancel my ticket.
Sure, I will help you in cancelling reservation.
Thank you, please do that.
Just give me a moment, I will check your previous reservation status.
Ok, take your time.
There is no previous reservation available on your name Betty Baker.
That's ok, may be I have done a wrong booking. Thank you anyways.
Thank you for reaching us, have a nice day.