Hello.
Hello, how may I be your helping hand?
Yesterday I have booked a ticket for Los Angeles but your agent misplaced my origin code from Austin to Boston. So please help me to change an existing reservation?
Sure, may I know your name?
My name is Scott Young.
Please give me a minute.
Sure.
There is no flight found with your name.
That's not a problem. Thanks for your service.
Thank you for reaching us.