Hello.
Hello, How can I respond to your request?
Can you help me to cancel my reservation?
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
I am Sharon Hall.
Please stay online, I will check the previous list and revert to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
No problem, thank you for checking.
Thanks for approaching us, wish you a great day.