Hello.
Hello. In which way I can help you at this moment?
Please cancel my recent reservation due to some health issues?
Sure, I will help you with that. Can you please mention your name for further process?
Sure, I am Catherine Parker.
Ok, please hold on a moment.
Sure.
There is no previous reservation available under your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.