Hello, due to Earthquake disaster happened in the place where I wanted to visit, I want alter my reservation, can you please help me?
Hello. That's sad to hear, can you provide me your travelling details?
My name is Christine Perez.
Please, wait a moment let check the details?
Sure, I will be on line.
Sorry Perez, no reservation found.
It's ok, thank you for confirmation.
Do you want any other location to travel? Ok, welcome.
No, not at this moment, if in future any other plan comes up, I will contact you.
That's ok. Thank you for contacting us.