Hello.
Hello. How can I aid you?
My name is John Brown. Can you help me to change the reservation I had done recently?
Sure, please allow me a moment to check for your status.
Ok, please take your time I will wait.
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to amend it.
Ok, thank you for assisting me with that. May be my brother had change for me.
Thank you for reaching us.