Hello, I am Laura Lee.
Hello, how may I serve you now?
Can you please cancel my reservation as the party which I want to attend got postponed?
Sure, I will help you to cancel your ticket.
Thank you.
May I know the name on which the reservation is made?
Name is already mentioned.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name.
It's ok, thank you for your kind information.
Thank you for visiting us.