Hi. I wish to change my recent reservation.
Hello, How can I aid you? Ok, May I know your good name please?
Sure, my name is Brian Edwards.
Ok, wait a while, I will check and revert you.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no problem and thanks for the information.
Thank you for approaching us, Have a good day.