Hello.
Hello. How may I help you today at this moment?
I need to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you please help me out?
Sure, may I know your name please?
Thank you for considering my request.
Please wait a moment.
Myself Gregory Jackson.
Sorry there is no reservation found with your given name.
Not a big problem, anyway thank you for the information.
Thank you.