Hello.
Hello, how may I assist you?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, may I know your good name please?
I am Samantha King.
Please wait for a moment.
Sure.
Sorry, there is no reservation found on your name in our database to cancel.
No problem, thank you for the information.
Thank you for approaching us.