Hi.
Hello. How may I help you?
I am Scott Davis. I am planning to change my reservation to another destination, so can you help me to change my reservation?
I found your reservation, may I know your travelling dates?
I like change my dates to 12/27 to 12/29.
Ok, help me with your preferable locations.
My airport codes are SFO to IAD.
Hold on a moment, let me check. I found a flight-1022 on Delta airlines, shall I book it?
Sure. Proceed.
Ok, your ticket has been done with your name.
Thank you for your helping.
Welcome Scott Davis.