Hi.
Hello, how may I help you?
I am planning to travel to DTW from my location PHX, can you help me to book a flight?
Ok, mention your trip dates too.
My travelling dates are 10/25 and 10/27.
Fine, may I know your name in the meanwhile?
Please book my ticket under my name Helen Phillips.
Sorry Helen Phillips, there is no flight for you on your route.
Ok, no issues.
Thanks for consulting us, have a nice day.