Hello.
Hello, how can I help you today.
I want to change my existing reservation due to postpone of my exams, can you help me with that?
Sure, we are here to help you.
Thank you.
May I know your name?
My name is Jonathan Allen.
Ok, wait for some time.
Sure.
Thanks for waiting there is no reservation found on your name.
No problem, thank you for the information.
Thanks for approaching us.