Hi, I am Patricia White.
Hello. How can I serve you?
I made a reservation earlier this week to surprise my mother but due to change in my plan I need to cancel my ticket. Can you help me?
Sure,I can help you with this cancellation. Please wait a while.
Ok.
Thanks for your time. We found a reservation by this name.
Yes, you can cancel the ticket.
Your flight ticket has been cancelled.
Thanks for your help.
Thank you.