Hello.
Hello.
I am John Green.
What kind of service that you are looking for?
I had done my previous reservation with wrong dates, can you cancel my reservation?
Yes, is the ticket booked with your name only?
Yes, please check with my name.
Sorry, I could not find any ticket booked on your name.
It's ok. Anyway, thank you for your immediate response.
Thank you, have a nice day.