Hello, I am Amy Perez.
Hello, how may I help you?
As my manager did not approve my leave, I would like to change my recent reservation.
Sure, I found your reservation. Can I have your new travelling dates?
I would like to go on 05/31 and return back on 06/02.
Can I have your nearby airport codes?
My source and destination airport codes are JFK to HOU?
Sorry, there is no flight available on your requested dates.
That's ok, thank you for checking.
You are welcome. Thank you for reaching us, have a nice day.