Hello.
Hello, how can I support you today?
I want to change my reservation as my meeting got postponed due to snow storm in that area. Can you please help?
Sure, we are here to help you to change it.
Thank you.
To proceed further, kindly please mention your name.
My name is Scott Perez.
Ok, please wait for a while.
Sure.
Thanks for your time, there was no reservation found on your name to change it.
Not an issue. Thank you for checking it.
Thank you for reaching us.