Hello.
Hello.
Ruth Roberts here.
How may I assist you at this moment Ruth?
I would like to cancel my booking due to some office work, can you help me?
Sure, I am here to help you, please wait for a minute.
Ok, I will be waiting for your response.
Thanks for your waiting, as per your request there is no reservation with your name in our database.
Oh! That's ok. Anyways, thank you for checking.
Welcome.