Hello.
Hello. How may I assist you today?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I will help you. Please help me with your name.
Thank you. I am Stephanie Hernandez.
Please allow me a minute.
Sure.
Stephanie Hernandez, sorry to inform you that there is no reservation found on your name.
No problem, thank you for the information.
Thank you for reaching us. Have a great time.