Hello.
Hello, May I know, how can I best assist you now?
Jeffrey Young here.
Ok.
Due to sudden changes, my exams has been postponed. Can you please help me to change my reservation?
Sure, I will help you with that. Please wait for a minute.
Ok.
Thank you for waiting, there is no reservation found on your name.
Not an issue, thank you for your information.
Thank you for opting us.