Hello.
Hello.
My name is Emma Nelson.
How can I aid you Nelson?
Due to some health issues, I would like to postpone my journey. Can you help me in changing my existing reservation to some other dates?
Sure, I will help you with that. Please wait for a moment.
Ok, take your time.
Sorry Nelson, no reservation found under your name.
It's ok, no issues. Thank you for the information.
You are welcome.