Hi.
Hello.
I want to cancel my reservation due to my health issues, can you please help me with it?
Sure, may I know your name?
My name is Michelle Martinez.
Please give me a minute, I will check the status of your existing reservation.
Sure, take your time.
Sorry, there is no reservation found under your name.
Ok, no issues, thank you for checking for the availability.
Thank you for contacting us, have a nice day.