Hello.
Hello. How can I help you?
I am Michelle Scott. I want to change an existing reservation, can you please help me in that?
Sure, just a moment please.
Sure.
I found your reservation, may I know your airport codes please?
My airport codes are EWR and MCO.
On which dates your like to travel?
My journey dates are from Dec 29 to Dec 31.
I am no flight found on your dates.
That's ok, not a problem.
Thank you for choosing us.