Hello, Amy Mitchell here.
Hello, how may I aid you today?
I need to cancel my recent reservation, as my NBA play offs got cancelled due to bad weather conditions. Could you please help me in cancelling?
Sure, we are here to help you. Please hold a moment, let me check your reservation with us.
Ok.
Thanks for your time, sorry, no reservation found on your name.
Ok, no issues. Thanks for your service.
Thanks for reaching us.