Hello, I am Ronald Harris.
Hello, how may I help you?
As my manager did not approve my leave, I would like to change my recent reservation.
Sure, I can do that for you. Please wait, let me check your reservation status.
Sure, take your time.
Harris, I did not find any reservation under your name in our database.
That's ok, thank you for checking.
You are welcome and thank you for choosing us.