Hello.
Hello. In which way I can help you today?
Actually my Snooker's Competition is postponed so that I want to change an existing reservation, can you help me?
Sure, I will help you with cancelling your reservation. May I know your good name for checking existing reservation status?
Sure, the previous reservation is done under the name of Andrew Davis.
Ok, please wait a minute to check the reservation status.
Ok.
Thank you for waiting. Sorry Davis, I did not came across your name in the reservation list to cancel.
Ok, no problem. Anyway's thank you for your information.
Most welcome. Thank you for contacting us.