Hello.
Hello, how can I help you today?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, we are here to help you. May I know your name for change your ticket?
Myself Charles Lee.
Ok, wait for some time I will check and get back to you.
Sure.
Thanks for waiting there is no reservation found on your name.
It's ok, thank you for your help.
Thanks for approaching us.