Hello, I am Nicholas Turner.
Hello, how may I assist you at this moment?
As my manager did not approve my leave, I would like to cancel my recent reservation.
Surely, I will help you. Can you please wait for a while?
Ok, ensure it is a single connecting flight.
Sorry, there is no reservation found on your name.
That's ok, thank you for checking.
You are welcome. Thank you for reaching us, have a nice day.