Hello.
Hello, how can I help you?
I already book a flight ticket in business class to visit Detroit, now I want to change my reservation into economy class. Can you change my reservation?
May I know your name please?
My name is Donna Smith.
May I know your preferred airport codes please?
My source point is HOU and my destination is DTW.
Can I know your desired travel dates please?
I will travel on May 24 and return on May 26.
There is a flight with connection limit 0 and fare 100, shall I proceed for booking or else do you have any other specifications?
Please proceed if it is a economy class.
Your ticket is booked, flight number 1005 with Frontier Airlines.
Thank you for helping me.
Thank you for opting us.