Hi.
Hello.
Helen Rodriguez here.
How can I assist you at this moment?
Owing to an urgency, I would like to cancel my recent reservation. Can you help me with this?
Sure, I will help you with this. Please be on hold for a moment.
Ok, I will wait for your reply.
Helen Rodriguez, there is no active reservation found under your name in our database.
It's ok, not an issue. Thank you for checking.
Thank you for utilising our service.