Hello.
Hello, how can I help you today?
I need to cancel my existing reservation, which is done recently. Can you please help me out?
 Sure, I am here to help you with that, can I know your good name to proceed further?
Sure, myself Nicholas Lopez.
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not an issue, anyway thank you for the information.
Thank you for reaching us.