Hello.
Hello.
I am Scott Collins.
Scott Collins, how can I aid you today?
I want to change my existing reservation, due to some health issues. Can you please help me with this?
Sure, I am here to help you.
Thank you.
Hold on for a moment. Let me check.
Sure.
Sorry Scott Collins, there are no flights reserved on your given name.
Ok, no problem. Thank you for the information.
Welcome, thank you for choosing us. Have a great day.