Hello.
Hello, how can I help you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I am here to help you. Can I know your name for further process?
I am Ronald Baker.
Ok, please wait a minute I will get back to you.
Sure, take your time.
Thank you for your time, sorry to inform we didn't find any reservation on your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us, have a nice day.