Hello.
Hello, how may I help you today?
Could you please help me to cancel my recent reservation as my trip got postpone due to bad weather conditions?
Sure, I am here to help you.
Thank you.
May I know your good name please?
I am Lisa Jones.
Please wait for a moment.
Sure.
There is a reservation found as per your name, shall I cancel it?
Yes, you can cancel the ticket.
Ok, your reservation has been cancel.
Thank you for your help.
You are welcome.