Hi.
Hello, how can I assist you today?
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation. Can you help me with that?
Sure, may I know your good name?
My name is Ryan Collins.
Please wait for a moment.
Ok.
Sorry to say that, no reservation was found with your good name.
No problem, thank you for your valuable information.
Thank you for reaching us.