Hello.
Hello, how can I render you today?
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me?
Sure, I will help you with that. Let me know your name to check your reservation?
I am Pamela Lopez.
Please wait a while.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No problem, Thanks for the information.
Thank you for choosing us.