Hello.
Hello, how may I guide you?
I am Ryan Walker, I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, please hold on for a moment, let me check.
Ok.
I am sorry, there are no reservations with your name.
It's ok, thank you.
Thank you, have a good day.