Hello.
Hello, how may I help you?
I have to attend a Live Concert at Charlotte, could you please help me with booking a flight ticket from DCA to CLT?
May I know your itinerary dates please?
I would like to depart on May 15th and return on May 17th.
 May I know your preferable journey timings?
I am comfortable with any timings.
Is there any another specifications on your trip, so that I can arrange like that only.
I am looking for a connecting flight.
On what name, do I need to reserve your ticket?
Please confirm the booking under the name Richard Perez.
We have a connecting flight-1011 in economy class, shall I proceed?
Yes, please confirm the booking.
Booking is done on Southwest airlines.
I really appreciate your help, thank you for your service.
Thanks for choosing us.