Hi, I am Samuel Lee.
Hello, how may I oblige you today?
Owing to an emergency, my planned to attend a workshop on Mainframes technology has been cancelled. So I request you to cancel my existing reservation?
Sure, we are blissful to help you. Please wait a moment, let me check your reservation with us and revert to you.
Sure.
Thanks for your valuable time. Unfortunately, no existing reservation found with provided name.
Ok, no worries at all. I appreciate your quality customer service.
Thanks for connecting with us. Have a great day ahead.