Hello.
Hello, how may I help you?
I would like to do some changes in my existing reservation, can you help me in that?
Sure, I am here to assist you. Please help me with your name.
Sure, myself Lisa Hernandez.
Thank you. Please wait, let me check your reservation status in our database.
Sure, I will wait for your response.
Sorry, no reservation found under your name in our database.
That's ok, no problem. Thank you for the information.
You are welcome and thank you for choosing us.