Hello.
Hello. How can I assist you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, may I know your name to check for the previous reservation?
Sure, my name is Raymond Davis.
Please allow me a moment to check for the previous reservation.
Ok.
Raymond, there is no reservation found under your name.
That's ok, thank you for the information.
Thank you for contacting us.