Hello,.
Hello, how can I aid you today?
I am Karen Robinson.
Ok.
I want to change my reservation as my plan to meet my share holder is postponed. Can you help me with that?
Sure, I am here to help you.
Thank you.
Please wait for a while.
Sure.
Sorry, no reservation found on your name in our reservation list.
Ok, no issues.
Thank you for choosing us, have a nice day.