Hello. William Robinson here.
Hello, how may I serve you today?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, we are here to help you.
Thank you.
Please wait for a while.
Ok, take your time.
We found a reservation with your name, shall I proceed with cancellation?
Sure, please cancel it now.
Your reservation has been cancelled.
Thank you for your help.
Thank you for opting us.