Hi.
Hello, how may I help you now?
I made a reservation earlier this week to give a seminar but due to some technical issues it got postpone so I need to cancel my reservation. Can you help me in cancellation?
Sure, I will help you to cancel your reservation.
Thank you.
May I know your good name?
I am Mark Scott.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, not an issue.
Thank you for visiting us, we hope see you again.