Hi.
Hello, how can I best serve you today?
Due to the sudden change in climate, my badminton match got postponed to future dates. So I had a request to you to cancel my existing reservation?
Sure, I will help you. To cancel your ticket I required your name, may I know your good name?
Sure, my name is Gary Parker.
Please wait for a while, I search for your reservation.
Sure.
Thanks for waiting, sorry to inform you there is no any reservation found on your name on our system data.
Ok, no issues. I appreciate your service.
Thank you have for reaching us, have a nice day.