Hello.
Hello. How can I assist you?
I am planning to cancel my resent reservation, due to health problem.Can you please help me out to cancel my reservation?
Sure, can I know your name for checking the details?
I am Mark Walker.
Please give me a minute.
Sure, take your own time.
I found your reservation, shall I cancel it?
Sure.
Your reservation has been cancelled successfully.
That's great, thank you for your help.
You are welcome.