Hi.
Hello, how may I help you today?
Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?
Sure, I am here to help you with this. May I know your name please?
Amy Scott is my name.
Ok, please wait for a mean while.
Ok.
Sorry to say, that there is no active reservation found as per your name to cancel it.
That's ok, thank you.
You are welcome.