Hi, I am Robert Taylor.
Hello, how may I aid you?
Owing to an emergency, my planned trip to Yosemite adventure got cancelled. So I want to cancel my existing reservation.
Sure, we are here to assist you. Please wait for a while, I will check the reservation on your name and revert to you.
Sure.
Thank you for being patient, we did not find any reservation on your name.
Ok, not an issue. Thank you for your assistance.
Thank you for choosing us.