Hello.
Hello. How may I assist you?
Actually, my friend and I planned a trip to Houston in this weekend.So, suddenly my friend meet with accident I have to take care of my friend. Can you cancel my reservation?
So sad to hear about your friend, hope he recovers as soon as possible. May I know the name on which you have previously booked your tickets?
Please, check the reservation details on Benjamin Harris.
I'm sorry to inform you that, no reservation was found under your name Benjamin Harris.
That's ok, no issues. Thank you for your information.
Thank you for choosing us, keep reaching us for your further bookings also.
Welcome.
Have a nice day.