Hello.
Hello.
I am Emma Thomas.
How can I assist you today?
I am planning to book a ticket with connection 1. Can you please help me out?
Sure, will you mention your airport codes that you want to travel?
My airport codes are OAK to CLT.
Please provide your preferable journey dates.
I would like to travel on 01/03 and return back on  01/05.
Please give me a moment.
Sure.
There is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket?
Yes, you can proceed the booking.
Your ticket is booked. the flight number is 1001 and the airline is UA.
Thank you for your help.
Welcome, have a great day.