Hello.
Hello.
I am Nancy Scott.
How can I help you for today?
As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you please cancel my reservation?
Yes, I can help you with that.
Thank you.
Give me a moment, I will get back to you.
Sure, I will wait for your reply.
Sorry to inform you that there is no active reservation found on your name in our database.
That's not an issue.
Thank you for contacting our agency.
Thank you for your information.
Have a great day.