Hi.
Hello, how may I assist you?
I have planned to go for OAK but I have a sports meet in Minneapolis. Can you please alter my existing reservation?
Sure, we are here to help you. May I know your good name for further process?
Ok, sure. Margaret Hall is my name.
No reservation found on your name.
Ok. not an issue. Thank you for your information.
Thank you for choosing us, have a nice day.