Hello, I am Katherine Jackson.
Hello, how may I aid you at this moment?
As my manager did not approve my leave, I would like to cancel my recent reservation.
Sure. I will help you.
Sure, take your time.
Please wait for a while. Yes Jackson, I found your reservation. Shall I cancel it?
Ok, please proceed to cancel?
Your ticket is cancelled successfully.
Thank you.
Thank you for reaching us.