Hello.
Hello, how can I help you?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
Sure, we are here to help you.
Thank you.
Ok, May I know your name?
Paul Green here.
Ok, please wait for a while.
Sure.
Thank you for your time, we did not find any reservation on your name in our database.
No problem, Thanks for the information.
Thank you for choosing us.