Hello.
Hello, how may I aid you?
I am Emma Young. Can you help me in booking the ticket from CLT to IAD?
Sure, could you please share your travelling dates?
My planning dates are from 09/18 to 09/20.
Please wait for a moment.
Ok.
There is a flight-1000 of UA airlines is matches you, shall I proceed?
That's great, please proceed.
Ok, your booking is completed.
Thank you for your help.
Welcome.