Hello.
Hello.
I am Kathleen Thompson.
How can I assist you now?
Can you cancel my flight reservation? As my cricket match is postponed due to bad weather in a stadium in Chicago.
Sure Kathleen Thompson, I will help you with cancelling your reservation.
Ok.
Ok Kathleen Thompson, please be hold on for a moment to check your reservation.
Ok, take your time.
Sorry Kathleen Thompson, no reservation has found under your name to cancel.
That's fine. May be it is already cancelled. Thank you.
Thank you for choosing us, have a good day.