Hello.
Hello, how can I aid you?
I want to change my existing trip dates as my adventure trip has been postponed. Could you assist me in changing my existing reservation?
Sure, we are ready to help you.
Thank you.
May I know your name please to check your details in our database?
I am Jacob Smith.
Ok, please wait a moment.
Sure.
Sorry to inform you that there is no reservation found on your name to do modification.
No issues, I think it has been reserved in other airline.
Thank you for consulting us.