Hello.
Hello. How may I assist you today?
I'm Anna Campbell.
Nice to meet you Anna.
My holiday trip has been postponed. So, I would like to change my recent reservation which is under my name.
Sure, we are oblige to help you.
Thank you.
Please wait a moment to check your previous reservation.
Sure.
We regret that, there is no reservation found with your name in our records.
Ok, no issues. Thank you for checking.
Thank you for approaching us, have a great day.