Hi.
Hello, how may I help you today?
I just want to cancel my recent reservation due to my interview got cancelled.
Ok, can you help me with your name please?
I am Betty Lewis.
Ok, hold on a moment I will get back to you.
Ok.
Thanks for holding on, we had your reservation, do you want me to proceed for cancelling?
Sure, you can proceed.
Ok, your reservation has been cancelled.
Thanks for your response.
Thank you for choosing us.