Hi,.
Hello, how may I help you?
Owing to an emergency, my sky dive has been cancelled, so I want to change my reservation. Can you help me to change my reservation?
Sure, I will help you.
Thank you.
Can you please share your good name?
I am Alexander Hernandez.
Please wait for a while.
Sure.
Sorry, there is no reservation found on your given name.
Ok, not an issue. Thanks for your kind assistance.
Thanks for choosing us.