Hello.
Hello, how may I best assist you now?
I am Donna Young and I want to cancel my reservation, as I am not feeling good. Will you aid me in this?
Sure, please wait a moment.
Thank you.
There is a reservation found on your name, shall I proceed for cancellation?
Yes, please.
Your ticket has been cancelled.
Thank you for your support.
Thanks for communicating us and have a good day.