Hello.
Hello, how may I assist you at this moment?
I want to change my existing reservation due to postpone of my live concert at Detroit. Could you please help me?
Sure, we are here to help you. Could you please provide your name to check the reservation status?
Sure, my name is Brenda Nelson.
Ok, please wait for a minute.
Sure.
We found  a reservation on your name, can you please share your new travel dates?
Sure, my travelling dates are May 12 and May 14.
Please let me know your journey locations?
Sure, my airport codes are MCO and DTW.
Do you have any class preference?
I am comfortable with any class.
Is there any airline preference?
No, I am comfortable with any airline.
Do you prefer a connecting or direct fight?
Yes, I need a break in between the journey.
May I know your depart and arrival timings?
I am ok with any timings.
Ok, please wait for a while.
Sure.
Thank you for waiting, we found a connecting flight 1018 from American Airlines has fare 100. Shall I proceed?
You can proceed with booking.
Your reservation has been changed successfully.
Thank you for your assistance.
Thank you for choosing us.