Hello.
Hello, how may I help you?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, may I know your name?
Thank you for accepting my request, I have reserved on the name of Samantha Miller.
No reservation found on your name.
Oh! I think it might be cancelled by my cousin. Anyway, thank you for checking.
Thank you for reaching us.