Hello.
Hello. How may I assist you at this moment?
I would like to change my reservation which is under my name. Can you please help me with that?
Sure, I will help you with that. May I know your name to check your previous reservation status?
Sure, my name is Stephanie Williams.
Ok, please give me a moment.
Sure, take your time.
We are happy to inform you that, there is an active reservation found on your name. Please share your airport codes.
My source airport code is ORD and the destination airport code is PHL.
Can you please share your travel dates?
Sure, I would like to take off on Mar 25 and return on Mar 27.
Do you have any connection limit?
Yes, I need a flight with 1 connection.
May I know your class preference?
I  would prefer economy class.
Do you have any other requirements?
No.
Ok, please be on hold.
Sure, take your time.
Hawaiian airlines is providing you a flight with a ticket fare 200, which departs at 18:00 PM and returns at 22:00 PM, shall I proceed with booking?
Yes, please proceed with the booking.
Your ticket is confirmed with the flight-1013 in economy class.
I appreciate your help, thank you.
Welcome, have a safe trip.