Hello.
Hello, how may I assist you today?
I want to cancel my recent reservation due to some issues, can you please help me with that?
Sure, we are here to help you. May I know your good name?
Sure, I am Jason Hall.
Please wait a minute.
Sure.
Sorry, there is no active reservation on your name to cancel.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.