Hello.
Hello, good evening! How may I help you today?
Can you help me to cancel the reservation which I had done recently?
Sure, I'm glad to help you. Can you please provide your good name?
Ok, please check for the name Sharon Wright.
Ok, please wait for some time while I'll check your reservation status in our database.
Ok, please take your own time.
Sharon Wright, there is no active reservation found under your name to do cancellation.
Ok, thank you for providing the information.
Thank you for choosing us, have a great day.