Hello.
Hello.
My name is Jonathan Scott.
How may I help you?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure Scott, I am here to help you. Let me check your reservation status in our database.
Thank you.
Scott sorry for inconvenience, no reservation is found on your name in our records.
That's ok, thank you for your information.
You are welcome, thank you very much for contacting us.