Hi.
Hello, how can I aid you today?
I made a reservation earlier this week to to give a seminar but due to some technical issues, so I need to cancel my reservation. Can you help me in cancellation?
Sure, please wait a moment. May I know your name?
I am Cynthia Hall.
Ok. Sorry to inform, no reservation found with your name.
Ok, not an issue. Thank you for your information.
Thanks for reaching us.