Hello. I am Paul Young.
Hello, how may I serve you?
Due to an emergency meeting in my office. I need to cancel my reservation. Can you please help me in cancelling?
Sure, I am happy to help you. Please stand by I will check the status and come back to you.
Sure.
Thank you for waiting, no reservation found by your name.
Ok, no problem.
Thank you for choosing us, have a great day ahead.