Hello.
Hello, how could I amend you today?
Owing to an emergency, I just need to cancel my reservation. Can you help me out?
Sure, just hold a moment I will check and back to you.
Plesae check with the name Kenneth Evans.
We are sorry to inform, there is no reservation found on your provided name.
Ok, not an issue. Thank you for your time.
Thank you for availing us.