Hello,.
Hello, how can I help you today?
Owning to an emergency, I want to cancel my resent reservation. Can you please help me with this?
Sure, I am here to help you.
Thank you.
May I know your name please?
I am Raymond Wilson.
Please hold on.
Sure.
Thanks for your time, there is no active reservation found on your name.
Ok, no issues. Thanks for the information.
Thank you for opting us.