Hello. Rachel Lewis here.
Hello, how may I guide you at this moment?
I would like to cancel my reservation, can you please help me out?
Sure, I can help you in that.
Thank you.
Please stay online, I will check the previous list and revert to you.
Sure, I will wait for your response.
We are sorry to say that, there is no active reservation found on your name.
That's ok, no issues. Thank you for checking out.
Thanks for opting us.