Hello.
Hello, how can I assist you?
Due to some urgent office meeting, I am planning to cancel my recent reservation. Can you please help me for this?
Sure, I can help you with that. May I know your good name please?
Myself Janet Jackson.
Ok, please wait.
Sure, I will wait for your kind response.
Janet Jackson, there is no active reservation found under your name to do cancellation.
Not a big deal, anyhow thank you very much for your kind information.
Thank you for reaching us.