Hello.
Hello. How can I assist you at this moment?
I am Justin Collins. Due to some emergency I need to cancel my recent reservation.
Sure Justin, I will help you with that.
Can you help me cancelling my reservation?
Please wait a moment to check your reservation status.
Sure.
Sorry Collins, no reservation has found under your name to cancel.
No problem, thank you for the information.
Thank you for choosing us, have a good day.