Hello.
Hello. What type of assistance do you need from our agency?
I need an immediate help in my flight ticket cancellation that the event got cancelled due to whether effect, can you please help me?
Sure, I am happy to help you with the ticket cancellation.
Thank you for accepting my request.
May I know your name to check your ticket status please?
Sure, you can check with Janet Campbell name.
Ok, please be on hold for a minute.
Yes, take your time.
Sorry to inform you that, I have not found any active reservation with your name in our database to cancel the ticket.
Ok, I think was cancelled while I was booking. Thank you for providing some clarity about my flight ticket.
You are most welcome. Thank you for choosing us.