Hello.
Hello, how may I assist you today?
I want to cancel my recent reservation due to some issues, can you please help me with that?
Sure, we are here to help you. Can I have your name to proceed?
Sure, I am Samantha Lee.
Please wait a moment.
Sure.
Thank you for your time, sorry no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.