Hi.
Hello, how can I assist you today?
Can you help me in changing my recent reservation, as my exam is postponed?
Sure, I will help you with that.
Ok.
Let me know your name to check your reservation?
Reserve under the name Emily Moore.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No issue, thank you.
Thank you for choosing us.