Hello.
Hello, how may I help you for today?
I am Samantha Gonzalez. I want to cancel my reservation, due to my business meeting got postponed. Could you help me in cancellation?
Sure, I am here to help you. Please wait for a moment to check your details.
Sure.
Sorry, there is no reservation found on your name.
Not an issue. Thank you.
Thank you for choosing us, have a nice day.