Hello.
Hello,. How can I assess you the day?
Owing to an emergency so I had to request for this change reservation. Can you please help me to change an existing reservation?
Ok, I will help you with that.
Thank you.
On what name, do I need to change the reservation?
It's my name only Eric Hernandez.
Please wait, let me check the reservation status.
Sure.
W e did not find any reservation, on your name to change it.
Ok, no problem.
Thanks for reaching us.