Hello.
Hello. How can I help you at this moment?
I already book a flight ticket on last week, now I want to cancel it. Can you help me with that?
Sure, I will help you with that. Can you please mention your name for further process?
My name is Susan Taylor.
Ok, please wait a moment.
Sure.
There is no previous reservation available under your name.
Ok, thank you for the information.
Thank you for reaching us.