Hi. I am Cynthia Baker.
Hello, how may I help you today?
Can you please help me in cancelling my recent reservation?
Sure, I will help you with cancellation.
Thank you.
Please wait for a moment.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No issues, thank you for your information.
Thank you for visiting us, we hope see you again.