Hi.
Hello.
Carolyn Brown here.
How can I help you Carolyn?
Can you please help me out in cancelling my reservation? As my planned trip has been cancelled.
Ok, please give me a minute.
Sure, I'll wait for your response.
Carolyn, there is no reservation found with your details.
Oh! May be my friend has already cancelled it. Thank you anyways.
Thank you for choosing us.