Hi.
Hello, how can I aid you for today?
Can you please help me to cancel my reservation?
I am here to help you about that, can you please let me know your name to check the reservation status?
Thank you for accepting the request, I am Debra Lewis.
Please wait for some time to check your booking.
Sure.
Sorry, there is no reservation found for the user name in our data base.
It's ok, not a problem. Thank you.
You are most welcome and thank you for reaching us.