Hello.
Hello, how may I assist you now?
I want to cancel my recent reservation due to heavy rainfall, can you please help me with that?
Sure, I will help you with cancellation. May I know your good name?
My name is Elizabeth Baker.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data to cancel it.
Not an issue, thank you.
Thank you for visiting us.