Hi.
Hello. How can I help you?
Can you please help me out in cancelling my recent reservation? As my planned trip has been cancelled.
Yes, I can help you. Can I know your name for checking?
Sure, my name is Carol Rodriguez.
Give me a moment.
Sure.
Sorry to inform you that there is no reservation found on your name.
That's ok, thank you for giving the information.
Thank you for reaching us.