Hi.
Hello.
Brandon Harris here.
How may I assist you today?
Owing to an emergency, I had to request for this cancel reservation.
Sure, I will help you Brandon Harris. Ok, please wait a moment, I will check your previous reservation status.
Ok fine.
No previous reservation found on your name Brandon Harris. Do you want to know any thing else from us?
No that's ok, thank you for your help.
Thank you for contacting us, have a good day.