Hello.
Hello.
I want to change my existing reservation, can you please help me with this?
Sure, I am here to help you.
Thank you.
For changing your reservation, we need to know your name to check your reservation status. Can you please provide me your name?
I am Catherine Lewis.
Ok, please wait for a while.
Sure.
Sorry to say that, we have not found any reservation on your name in our database.
Ok, no problem. Thank you for your information.
Thank you for choosing us.