Hello.
Hello. How may I help you?
I am Michelle Phillips. I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel to the trip. Can you please help me out with changing of my reservation?
Ok, please wait a moment let me check your reservation status.
Sure, take your own time.
Thanks for your time, there is no reservation found under your name to change it.
That's fine, thanks for your information.
Thanks for consulting us.