Hi.
Hello. How may I help you?
Can you please help me in changing my recent reservation?
Sure, I can help you and can I know your name please?
Sure, My name is Daniel Davis.
Please allow me a moment.
Sure.
Thank you for waiting, there is no reservation found for the user name in our data base to help you with cancellation process.
Ok, No issues, thanks for the information.
You are most welcome and have a nice day.