Hello.
Hello. How can I assist you?
My name is Eric Evans. My planned trip got cancelled because one of my relative is suffering from the heart problem. Can you please help me to cancel the ticket?
Sure, please wait for a while.
Thank you for accepting my request. Take your time.
Evans, there is no reservation found under your name to do cancellation.
Oh! It is so sad to gear from your travel agency. Anyways, thanks a lot for spending your time in searching the ticket status.
Thank you for choosing us.