Hello.
Hello, how may I aid you?
Due to heavy rains, my Football match is postponed so I need to cancel my recent reservation. Can you please help me in that?
Sure, I can help you with cancelling. May I know you name please?
My name is Anna Walker.
Please wait, let me check the status.
Ok.
Thanks for your patience. There was no reservation found on your name.
That's not a problem. Thank you.
Thank you for contacting us. Have a great day.