Hello.
Hello. How can I assist you?
I am planning a business trip from OAK to MSP, can you book a ticket?
Sure, may I know your preferable dates please?
My trip dates are 03/30 and 04/01.
 Ok, please give me a minute so that I can check the availability of flights for you.
Ok. I want to book a ticket in the name of Carolyn Lewis.
I am sorry to say that there is no flight found. Can you please tell me your name?
No problem.
Thank you.