Hello.
Hello, how can I guide you for today?
I need to cancel my reservation as my planned event got cancelled so please help me with that.
May I know your name?
Sure, myself Brandon Lewis.
Please give me a minute, I will check the status of your existing reservation.
Sure, take your time to check.
Sorry, there is no reservation found under your name.
Oh! It may not be booked properly.
Thank you for contacting us, have a nice day.