Hi.
Hello.
I am Betty Carter.
How may I aid you/.
I want to cancel my reservation due to my convocation has been cancelled.
Ok, I will help you to cancel your reservation.
Ok.
Please wait a minute.
Ok.
Thanks for waiting. There was no recent reservation found on your name.
Not an issue, thank you for kind information and help.
Thank you for choosing our service. Have a nice day.