Hello. Lisa Parker here.
Hello, how may I help you?
I would like to cancel my reservation due to some health issues, can you please help me with that?
Sure, I will help you.
Thank you.
Please hold on a moment.
Sure, I will wait for your response.
Sorry, there is no reservation found on given name.
That's ok, no problem. Thank you for checking out.
Thank you for reaching us.