Hello.
Hello, how may I help you?
I am Donna Adams. I need to change my reservation due to my planned event got postponed. So please help me with that.
Sure, I will help you.......
Thank you.
Please wait for a while.
Sure, take your time.
Sorry Donna, there is no active reservation found with your name in our records.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Most welcome.