Hi. I am Anna Gonzalez.
Hello. How may I assess you at this time?
I need to change my existing reservation, Can you please help me with that?
Sure, I can help you in that modification. Please give me a moment to check it.
Thank you. Sure.
Thank you for waiting and I have checked based on your request. I cannot find your previous flight ticket booking in our data base to help you out in flight ticket modification.
Ok, no problem. Thanks for your information.
You are most welcome and thank you for reaching us.