Hello.
Hello, how can I help you?
I am Amanda Evans. Due to some emergency problem, I need to cancel my reservation. Can you please help me?
Sure, we are here to help you.
Thank you.
Please give me a moment to check your details and I will get back to you with the current status.
Sure.
Sorry to inform you that there is no active reservation on your name.
No problem. Thank you.
Thank you for choosing us.