Hello, I am Jennifer Baker.
Hello, Jennifer. Hope you are doing well.How can I guide for a day?
Due to heavy rainfall my business trip was postponed. Could you please help me with changing my existing reservation?
Sure, I will help you about it. Before, let me check is there any reservation available on your name.
Ok.
Sorry, in our database there no particular reservation on your name to change. I think your reservation is not confirmed.
No issues, Thank you for the information.
Thank you for contacting us.