Hello.
Hello. How can I help you?
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, can you please provide the name on which the reservation is confirmed.
Yes, the previous reservation is done under the name Sharon Wright.
Please wait for a while to check the reservation status.
Ok.
Sorry, there is no reservation found by the name that you have provided.
Ok, not an issue. Thank you for your information.
Thank you and have a nice day.