Hello, myself Sarah Edwards.
Hello. How may I aid you today?
I want to do some change in the existing reservation because my friends are not able to come on those dates, can you please help me?
Sure, I will help you Sarah. Please wait a moment.
Sure.
Sorry there is no previous reservation available on your name.
That's fine, no problem. Thank you for checking.
Do you want to know anything else from us?
As for now I don't want to book. I will book my ticker later.
Ok. Thank you for reaching us, have a nice day.