Hi.
Hello, how may I aid you today?
Actually, I want to change my existing reservation which is done recently due to some problems, can you please help me out?
Sure, please share me your good name.
Ok, my name is Matthew Baker.
Please hold for a while.
Sure, I will wait.
Sorry to say that, there is no active reservation found on your name.
Ok, no problem.
Thank you for opting us.