Hello.
Hello, how may I assist you?
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, may I know your good name please?
Ok, my name is Dorothy Hall.
Please wait for a moment.
Sure, take your own time.
Sorry, there is no reservation found on your name in our database to change.
Ok, not an problem.
Thank you for approaching us.