Hello.
Hello, how can I support you today?
I need to cancel my resent reservation due to my exam got cancelled. Can you please check the reservation by this name Dennis Gonzalez?
Sure, May I know your name? Ok, please wait for a while.
Ok.
Thank you for being patient, There was no reservation found on your name.
Ok, no problem. hanks for your information.
Thank you for contacting us.