Hi.
Hello. How may I help you?
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
Sure, I am here to assist you. May I know your name?
Thank you. Jeffrey Taylor.
Thank you. Please wait for a while. I will check your reservation status and let you know.
Ok.
Sorry, I did not find any reservation under your name in our database.
That's Fine. Thank you.
You are welcome and thank you for choosing us.