Hello.
Hello. How may I assist you at this moment?
Due to my health problem I want to cancel my recent reservation, can you please help me to cancel my reservation?
Sure, I will help you with that.
Thank you.
Can I know your name to check your previous reservation?
My name is Ashley Scott.
Please be on hold to check.
Sure.
We regret to inform you that there is no reservation found on your name in our records.
No problem, thank you.
Thank you for reaching us, have a great day.