Hello.
Hello. How can I aid you?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, may I know the name to check for the status?
My name is Raymond Brown.
Please be on hold.
Sure.
Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to cancel it.
That's ok, thank you for checking.
Thank you for reaching us.