Hello.
Hello. How can I assist you today?
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
Sure, may I know your name to check for the previous reservation?
My name is Sarah Williams.
Please allow me a moment.
Sure, take your time.
Sarah, there is no reservation found under your name.
Ok, no problem. Thank you for your information.
Thank you for contacting us, have a great day.