Hello.
Hello, how can I aid you?
I want to change my existing reservation due to bad weather condition, can you please help me with that?
Sure, I am here to help you. May I know your name please?
My name is George Johnson.
Ok, please stand by.
Sure.
Thank you for waiting, sorry no reservation found on your name.
No problem, thank you.
Thank you for reaching us, have a nice day.