Hi.
Hello, how can I serve you today?
As my business meeting postponed, I want to cancel my reservation now. Can you please help me?
Sure, I will help you.
Thank you.
Can I know your name?
I am Kevin Green.
Ok, please wait a minute.
Ok.
Sorry, there is no reservation found on your name to cancel.
Ok, no issues. Thank you for your quick response.
Thank you for contacting us.