Hello.
Hello, how may I assist you?
I would like to change my existing reservation due to some health issues, can you please help me out?
Sure, may I know your good name please?
Thank you. Myself Amanda Clark.
Please wait for a moment.
Sure.
Sorry, there is no reservation found on your name in our database to change.
Ok, no problem. Thank you for the checking out.
Thank you for reaching us.