Hello, I am Stephen Hill.
Hello, how may I aid you today from my end?
I want to cancel my trip due to an emergency. Can you aid me in cancelling my existing reservation?
Sure, I am here to help you out. Please allow me a moment to check the reservation status.
Sure, take your time.
Sorry Stephen Hil, there is no active reservation on your name in our database.
No issues. Thank you for checking.
Thank you for reaching us.