Hello.
Hello, how can I assist you now?
I want to cancel my reservation as my project got ramp down, Can you help me?
Sure, I am happy to help  you with that.
Thank you.
Can I have your good name please to check your reservation status?
Anthony Smith here.
Ok, please wait a moment.
Sure.
Sorry Anthony Smith, no reservation has found under your name to cancel.
No issue, Thanks for the information.
Thank you for choosing us, have a good day.