Hello.
Hello.
I am Gary Hernandez.
How can I assist you now?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure Gary Hernandez, I am happy to help you with that.
Thank you.
Please wait a moment to check your reservation status.
Sure, take your time.
Sorry Gary Hernandez,  no reservation has found under your name to cancel.
That's ok, thank you for your information.
Thank you for choosing us, have a good day.