Hello.
Hello, how can I aid you today?
Few minutes ago I was chatting with your agent to cancel my ticket but due to some problem chat is ended, I do not whether he cancel my ticket. Can you help me to cancel my ticket?
Sure, may I know your name please?
My name is Nicole Parker.
Ok, please wait for a moment.
Sure.
Sorry, there was no reservation found with your name.
Ok, thank you for the details.
Thank you for opting us.