Hello. I am Nancy Walker.
Hello, How can I assist you today?
I want to cancel my recent reservation due to an emergency work, can you please help me in that?
Sure, I will help you with that. Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not an issue, thank you for your help.
Thank you for choosing us.