Hi.
Hello.
I am Richard Wilson.
How can I assist you today?
Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather in New York.
Sure, I am here to help you with that.
Ok.
Please wait for a minute.
Ok.
Sorry to say that, there is no reservation found on your name.
That's ok, thank you.
Thank you for reaching us.