Hi. I am Carol Robinson.
Hello Carol, how may I help you?
Can you please help me in changing my reservation as my plan to go for a holiday trip got postponed?
Sure, I can do that for you.
Thank you.
Please give me a moment. I will check and revert you.
Sure.
We could not find any reservation by the name you mentioned above.
It's ok, no problem. Thank you for your response.
Thank you for reaching us.