Hi, I am Barbara Wright.
Hello. How may I serve you today?
 I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
Sure, please wait a moment I'll check the reservation list.
Sure.
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, not an issue. Thank you for your information.
Thank you for approaching us.