Hello.
Hello. How can I help you now?
Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
Sure, I am glad to help you with that. May I know your good name to check your reservation status?
My name is David Lewis.
Ok, please wait for a moment.
Sure.
Sorry to say that, we have not found any active reservation on your name in our records.
Ok, no problem. Thank you for checking.
Thank you for reaching us.