Hi. I am Ronald Thomas.
Hello, how can I support you?
I want to change my reservation as my plan to go for shopping got postponed. Can you help me?
Sure, we are here to help you. Please wait for a moment, I will check with the reservation list and revert to you.
Ok.
Thank you for your time, we are sorry to inform you that there was no reservation found on your name.
That's Ok, thanks for your response.
Thank you for reaching us.