Hello.
Hello, how may I help you?
My holiday vacation has been cancelled, can you please help me for cancelling the recent reservation?
Sure, I will help you with the flight ticket cancellation.
Thank you.
May I know your name please?
Sure, my name is Thomas Lopez.
Thomas, please wait for a minute.
Sure.
Thanks for waiting. But I am sorry to say that there is no flight reservation on your name.
Ok, no problem. Thank you for your information.
Thank you.