Hello.
Hello, how can I help you today?
I want to cancel my recent reservation due to sudden postpone of my exams. Can you help me with that?
Sure, we are here to help you.
Thank you.
May I know your name?
I am Edward Parker.
Ok, wait for some time I will check the reservations on your name and get back to you.
Sure.
Thanks for waiting there is no reservation found on your name.
Ok, no problem. Thank you.
Thanks for approaching us.