Hello.
Hello. How may I help you?
I am Carol Lopez. Last time when I visited New York, me and my friends had fabulous time there. So, we want to throwback our old memories. Could you please help me out in booking a flight ticket?
Sure, I will guide you in your flight reservation. Could you please let me know  on whose name should the flight reservation has to be done?
You can make the reservation under my name which I had provided earlier.
Ok. Can you let me know your nearest source and final destination airport codes?
Sure, I am staying at Washington so DCA will be convenient to me and my final destination airport code to New York is JFK.
Well, so can you please provide me your travelling schedule?
We have decided to start our trip on 10/22 and we will fly back on 10/24.
I am sorry Carol, as there are high number of bookings, there are no flights available for the given schedule.
It's ok, no problem. I will find some other means of transport to reach my destination.
Ok, we hope you reach your destination safely. Thank you for communicating with us.
You are welcome. Thank you for taking out your time to help me.
You are welcome. We are much obliged to serve you.