Hello.
Hello, how may I aid you?
I want to change my existing reservation due to postpone of my exams. Can you help me in that?
Sure, I am here to help you. May I know your name?
Ryan Nelson here.
Ok, please wait for a moment.
Ok.
Thank you for your time, There was no reservation found on your name.
Ok, no problem. Thank you for checking.
Thank you for reaching us.