Hi.
Hello. How may I aid you?
I have planned to go for AUS, but my plan got cancelled.Can you plase help me to cancel my reservation? I have reserved my ticket on name Andrew Hall.
Sure, I will help you. Please give me a moment to check your details in my records.
Ok.
Sorry, there is no reservation found on your name in my database.
Ok, fine thank you for your information.
You are welcome.