Hello,.
Hello. How may I be your helping hand today?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, I am here to help you.
Thank you.
May I know your good name to check with your existing reservation status?
Myself Joseph Lewis.
Ok, please wait for few minutes.
Ok.
We hardly tried to find your reservation but, no existing reservation has been found with your name.
Ok, no issues. Thank you.
Thank you for reaching us.