Hello.
Hello.
My business trip has been postponed. Can you please help me for cancelling  the recent reservation?
Sure, I can help you with that.
Thank you.
May I know your name please.
Sure, my name is Christine Hill.
Hill, there is no reservation found in my database on your name.
Ok, no problem.
Thank you for your positive response.
Thank you for your information.
You are welcome.