Hello.
Hello. How may I assist you for today?
I am Virginia Perez. I would like to eliminate my reservation that has been booked earlier this week due to heavy rainfall.
Ok fine, please wait for a minute I will check and revert back to you.
Sure, please take your time.
Sorry Virginia, we cannot find any reservation with your name in our database.
Ok. Thank you for the information.
It's my pleasure, have a great day.