Hello, I am Sandra Edwards.
Hello. How can I assist you today?
I need to change my recent existing reservation due to postpone of my Practical exam in college. Could you please help me in doing that?
Sure, please allow me moment to check for the previous reservation in our data base.
Sure.
Thank you for waiting. Sandra, there is no reservation found under your name.
No problem, thank you for your information.
You are welcome. Thank you for contacting us.