Hello.
Hello.
My name is Emma Hernandez.
How can I aid you today?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, I will help you with that.
Thank you.
Please wait a moment.
Sure, I will wait for your response.
Sorry, no reservation found on your name.
That's ok, thank you for checking.
Thank you for reaching us.