Hello.
Hello.
My name is Shirley Edwards.
How can I help you today?
Can you help me to cancel the reservation I did a week ago?
Sure, I am here to help you with that. Please wait a moment.
That is ok, I don't mind to wait.
Sorry, there is no reservation on your name in our database.
Thank you for assisting me, I will check the mails to know about my reservation state.
Thank you for reaching us.