Hello.
Hello, How can I serve you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, May I know your name?
My reservation was done under the name David Wright.
Please wait a second.
Sure, take your time.
Sorry, No reservation found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for opting us.