Hi. I am Brenda Turner.
Hello, how may I support you?
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me with changing my reservation?
Sure, let me check the status and revert you.
OK.
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not an issue, thank you for the information.
Thank you for picking us.