Hello.
Hello, how may I aid you?
Amy Young here. I would like to cancel my reservation due to some health issues, can you please help me with that?
Sure, I am glad to help you in cancelling your reservation.
Thank you.
Please allow me a moment to check for your reservation.
Sure, I will wait for your response.
There is no active reservation have been found under your name in our database to cancel it.
That's ok, no problem. Anyway thank you for checking out.
Thank you for reaching us.