Hi.
Hello, how can I help you today?
Can you please cancel my recent reservation? As my planned trip has been cancelled.
Sure, I am here to help you with that.
Thanks for that.
Can you please share me your name?
My name is Charles Robinson.
Please wait a moment.
Sure, I'll wait for your response.
Sorry, there is no active reservation found on your name.
Oh! May be my friend has already cancelled it. Thank you anyways.
Thank you for reaching us, have a nice day.