Hi.
Hello, how can I provide service to you?
I made a reservation earlier this week but due to bad weather conditions I need to cancel it. Can you help in cancellation?
Sure, it's our pleasure to help you. Could you please provide your name to check your previous reservation status?
I am Stephen Baker.
Ok, please wait for a while.
Sure.
Thank you for your patience. Sorry to notify that, there is no reservation found on your given name.
Ok, not an issue.
Thank you for opting us. Have a great day.