Hi.
Hello, how can I help you?
Due to heavy snowfall, my planned trip has been postponed. Can you please help me in changing my reservation details?
Sure, I am here to assist you. May I know your good name please?
Sure, my name is Christine Clark.
Ok, please give me a minute, I will check the reservation on your name and get back to you.
Sure, take your own time.
Thank you for your patience, There was no reservation found on your good name to change it.
Oh! May be I have done a wrong booking. Thank you anyways.
Thank you for opting us.