Hello.
Hello. How can I assist you?
I am planning to book a flight ticket to IAD from BOS, can you please help me out?
Sure, I am oblige to help you and may I know your journey dates?
Sure, my planned travelling dates are Jan 18 and Jan 20.
Do you need any connection in your journey?
Yes, I am looking for a flight with 1 connection.
May I know your name please?
Sure, my name is Jessica Harris.
 There is a flight number is 1017 in Southwest airlines, can I confirm your flight ticket booking?
Ok, please proceed.
I have confirmed your flight ticket booking in the above mentioned flight.
Thank you for the help.
Thank you for reaching us.