Hello,.
Hello.
I am Jacob Mitchell.
How may I aid you today?
I made a earlier reservation to go for a trip with my friends, but I met with an small accident I can't go for a  trip.
Ok.
Can you please cancel my recent reservation?
Sure. Please, wait for a while.
Sure.
Thank you for waiting. I could not find any reservation on your name.
Ok, no issues. Thank you.
Thank you for approaching us.