Hi.
Hello.
I am Matthew Clark.
How may I guide you?
I need to cancel my reservation, can you help me out?
Sure, I am happy to assist you. Please give me a moment.
Thank you and take your time.
I have checked based on your request but there is no reservation found on your name in our data base.
That;s ok, not an issue. Thank you for your information.
You are most welcome and thank you for consulting our agency.