Hello.
Hello, how can I help you today?
I want to cancel my recent reservation, due to my trip with my friends has been cancelled. Can you please help me with cancellation?
Sure, Let me know your name to check your reservation?
Sure, my name is John Wright.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, thanks for your response.
Thank you for choosing us.