Hello.
Hello.
I am Jacob Walker.
How may I assist you today?
Due to my meeting was postponed to another date, so I would like to cancel my reservation. Could you please help me out?
Sure, I will help you.
Thank you.
Please hold on a moment to check your previous reservation status.
Sure, take your time.
We regret that, there is no reservation found with your name in our records.
Oh, I think my cousin had cancelled my reservation. Anyway, thank you for the information.
Thank you for approaching us, have a great day.