Hello.
Hello. How can I aid you?
Please help me to change an existing reservation as my interview got postpone due to some technical issues.
Sure, I can help you.
Thank you.
May I know your name to trace your details?
I am Ryan Wilson.
Please wait a while.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
Not a big issue, anyhow thank you very much for checking the reservation status.
Thank you for choosing us.