Hello.
Hello, do you need any help from us?
I would like to spend some more days with my family, please help me in changing my existing reservation.
I understand your request and will be happy to help you. Could I have your name please?
My name is Barbara Smith.
Sorry, there is no reservation matching with your name in our portal to make changes further.
Ok, no issues. Thank you for your information.
Thank you for consulting us, hope you choose our agency for your future ventures.