Hello.
Hello, how can I assist you?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, may I know your name?
My name is Dorothy Adams.
Thanks for providing your name. Please wait for a moment.
Sure, I will wait for your response.
Thanks for waiting, there was no reservation found on your name.
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me. Anyways, thank you for providing information.
Thank you for choosing us.