Hello.
Hello. How may I assist you?
Stephanie Martinez here. I would like to change my recent reservation due to heavy snowfall.
Sure, I can help you in flight ticket modification. Please wait for a moment.
Sure.
Thank you for your patience, there is no reservation found for the user name in our data base to help you out in modification process.
It's ok, not an issue. Thank you for checking.
You are most welcome and have a nice day.