Hello.
Hello, how can I help you today?
I just want to cancel my flight reservation as I am sick, please help me out.
Sure, I will help you with that.
Elizabeth Turner.
May I know your good name? Please give me a minute.
Sure.
Thanks for waiting,  we found a reservation your name, Shall I cancel it?
Proceed to cancel it.
Your flight ticket has been cancelled.
Thanks for your help.
Thank you for availing us.