Hi,.
Hello. How may I assist you now?
Owing to an emergency, I want to cancel my recent reservation. Can you please help me?
Ok.
Thank you.
May I know your good name?
I am Jeffrey Clark.
Please, wait a minute.
Sure.
Thank you for being patience.
Ok.
We did not find any reservation on your name to cancel.
Ok, not an issue. Thanks for your response.
Thank you for contacting us.