Hi.
Hello, how may I assist you?
I am Ashley Thomas.
Nice to meet you Thomas.
My business meeting got cancelled.So, can you help me to cancel my ticket? Please check.
Sure, hold on for a moment.
Ok.
Sorry to say this Thomas, we could not found a flight under your name.
Oh! that's fine for me. Thank you for your help.
You are welcome. Have a good day.