Hello.
Hello. How may I help you?
Myself Charles Wright. I want to change my existing reservation, due to some health issues. Can you please help me?
Sure, I am here to help you. Please wait for a moment to check your reservation status.
Thank you for the response.
Sorry to say, no reservation found on your name in my database.
That's ok, no problem. Thank you for the information.
Thank you for choosing us, have a nice day.