Hi. I am Patrick Jones.
Hello, how can I help you to day?
Owing an emergency want to cancel my reservation, so can you help me with it please?
Sure, I am here to help you.
Thank you.
Please wait for some time, I will get back to you.
Ok.
Thanks for waiting. There is no reservation found with your name.
That's ok.
Thanks for reaching us, have a good day.