Hello.
Hello. How can I help you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Sure, may I know your name please to check our reservation records?
Sure, myself Helen Lewis.
Helen, please wait for a minute.
Sure, take your time.
There is no reservation found with your details, Helen.
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
Thank you for choosing us.