Hi.
Hello. How may I guide you today?
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
Sure, I will help you with that.
Thank you.
Can I know your name to check your previous reservation?
Jacob Robinson.
Please be on hold to check.
Ok.
We regret to inform you that, there is no reservation found on your name in our records.
That's Fine. Thank you for the information.
Thank you for approaching us, hope you have a great day.