Hello. I am Barbara Martinez.
Hello, how can I assist you?
I want to change my existing reservation due to postpone of my exams, so can you help me in changing my reservation?
Sure, I am blissful to help you.
Thank you.
Please wait for a while, I will check your status and revert you.
Sure.
Sorry, there is reservation found under your name.
Ok.
Thank you for availing us.