Hi, I am Kathleen Perez.
Hello, what can I do for you?
I just want to change an existing reservation due to my plan to meet my grand parents got post pone. Can you help me in change an existing reservation?
Sure, give me sometime.
Ok.
Thank you for your time. Unfortunately we didn't found any reservation by your name.
Ok no problem. Thanks for your help.
Thank you for approaching us.