Hello.
Hello. How may I help you?
Can you please help me to cancel my recent reservation?
May I know your name please to check the status of your reservation?
I am Sarah Johnson.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure.
I have successfully cancelled your reservation and the amount will be refunded to you within 2 business days.
Thank you.
Thank you for reaching us.