Hi.
Hello, how may I assist you now?
Please help me to change an existing reservation as my trip got postpone due to bad weather conditions.
Can you please mention your name? So, I can check with your previous booking in the reservation list.
I am Brandon Robinson.
Give me a moment to check.
Sure.
Sorry to inform you, there is no flight available for your journey.
Ok, not an issue.
Have a nice day.