Hello.
Hello, how may I assist you today?
I want to change my existing reservation due to bad weather condition, can you please help me with that?
Sure, we are here to help you. Can I have your name to proceed further?
My name is Timothy Jones.
Ok, please wait a moment.
Sure.
We found a reservation on your name, kindly mention your new airport codes?
My source and destination airport codes are LAX and AUS.
May I know when you are willing to travel?
I want to fly on Apr 02, return on Apr 04.
Are you looking for any preferred connections?
I need a connecting flight.
Do you have any other specifications to be met?
No.
Ok, please wait.
Sure.
We have found a American airlines, flight number-1002 class-economy connections-1 and fare is 100. Shall I proceed to change your reservation?
Ok, proceed to booking.
Sure, your reservation has been successfully changed.
Thank you for your help.
Thank you for reaching us.