Hello.
Hello. Is there any help that you need from my side?
I am Timothy Robinson. I am planning to change an existing reservation, due to health issue. Can you please change my ticket?
Sure, I am glad to help you in ticket modification process. Please give me a moment to check it.
Sure, I will wait for your reply.
Thank you for waiting, there is no reservation found for the user name in our data base to modify your flight ticket booking.
That's fine. Thank you for your service.
You are most welcome and thank you for reaching our agency.