Hi.
Hello. How can I assist you?
I need to change my existing reservation some weather problems, Can you please help me with that?
Ok, there is possibility to amend your reservation. Can you provide me the name on which the ticket is been reserved to check?
Shirley Taylor here.
Thank you for waiting, sorry as per the reservation records I did not find our reservation to change.
Ok, no problem. Thanks for your information.
Ok, thank you for choosing our agency.