Hello.
Hello, how can I guide you now?
I am Amanda Moore, I booked a flight to New York with one connection, but I need a direct flight.Can you change my reservation?
Sure, Amanda Moore, we will help you. Please hold on for a few minutes, I will check the status and revert you.
Sure.
Thank you for waiting. Unfortunately, we did not find any reservation based on your name.
Ok, thanks for the information.
Thanks for approaching us, have a nice day.