Hello, my name is Patricia Green.
Hello, how can I assist you at this moment?
Owing to emergency, I need to cancel my recent reservation. Please help me with that.
Sure, I am here to help you. Please allow me a moment to check your reservation status.
Sure.
Patricia Green, there is no active reservation found under your name in our database to cancel it.
No problem, thanks for your information.
Thank you for utilising our service.