Hello.
Hello. How can I assist you today?
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation, please help me out with this.
Ok, I am here to help you. Meanwhile may I know your name please?
Thank you and my name is Kimberly Hill.
I have found your reservation. Can I know your new travelling dates?
My new travelling dates are from 07/18 to 07/20.
Please let me know your travelling airport codes?
My travelling airport codes are from DEN to LAS.
Do you have any preference?
Yes, I need a direct flight.
Here is a direct flight with fare 200 and 1018 as flight number in Southwest airline. Shall I proceed with booking?
That's perfect, please proceed with the booking.
Ok, your ticket is confirmed in economy class.
Thank you for your help.
Most welcome.