Hello. I am Brenda Roberts.
Hello, how can I assist you today?
At last minute my meeting got cancelled which is scheduled earlier, I made a booking earlier for that meeting. Can you cancel my reservation?
Sure, I will help you to cancel your ticket.
OK.
Please wait for a while. Thanks for waiting, I found a reservation on your name. Shall I cancel your reservation?
Yes, please.
Your ticket has been cancel.
Thanks a lot for your kind help.
Thank you, have a nice day.