Hello,.
Hello, how can I help you today?
This is Anna Robinson. I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me with that?
Ok, I will help you in cancellation your reservation. Please wait for a while.
Thank you. Sure.
There is no reservation found on your name.
Ok, no issue. Thank you.
Thank you for approaching us.