Hello. I am Mark Baker.
Hello. How can I aid you?
I want to visit Billy Graham Library at Charlotte to know more about history, can you please help me in reserving a ticket?
Sure, may I know your travelling dates?
My travel dates are from 02/27 to 02/29.
Help me with your travelling points?
DTW to CLT are my travelling points.
Do you have any connection limit?
I need a direct flight.
Sorry to inform you that no direct flights are available on your travel dates.
Ok, no issues. Thank you.
 Thank you for availing us.