Hello, my name is Eric Baker.
Hello Baker, how can I assist you today?
I would like to do some changes in my plan, so I want to change my existing reservation.
Sure Baker, I can help you in changing your reservation, please wait for a moment.
Sure, take your time.
Baker, I have not found any reservation by your name in our database.
Ok, no problem, thank you for your information.
Thank you for choosing us, have a nice day.