Hello. I am Kimberly Hill.
Hello, how can I assist you today?
I am planning for a trip with my colleagues, but due to some health issues my trip has been cancelled.So I would like to cancel my recent flight ticket. Will it be possible to cancel my reservation?
Sure, please wait for a moment.
Ok.
Sorry, there was no reservation found with your given name.
Ok, no worries at all. Thank you for your information.
Thank you for opting us.