Hello.
Hello.
Nancy Scott here.
How may I be of your assistance?
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
Sure, I'll help you in cancellation.
Thank you.
Please wait a moment I will check the reservation status.
Ok.
Thank you for waiting, there is no reservation found by this name.
Ok, not an issue.
Thank you for opting us.