Hello.
Hello, how may I assist you today?
Due to some urgent client meeting, I am willing to cancel my reservation. Can you please help me for this?
Sure, can I know your name please?
Myself Rebecca Thompson.
Ok, please wait.
Sure, I will wait for your response.
Thanks for waiting.
Ok.
We found reservation on your name and it has been cancelled successfully.
Thank you very much for cancelling the ticket.
Thank you for reaching us.