Hello.
Hello, how may I oblige you today?
I am Kathleen Phillips. I want to cancel my reservation, could you help me in the cancellation?
Sure, I would be happy to help you. Please wait for a moment, I will check and revert to you.
Sure.
Thanks for waiting. We could not find any reservation by the name you mentioned above.
Not an issue. Thank you.
Thank you for reaching us, have a good day.