Hello.
Hello. How can I assist you today?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, I am here to help you with that. May I know your name please?
I am Joshua King.
Please wait for a while.
Sure.
Thank you for waiting. We found a reservation under your name and it has been cancelled successfully.
Ok, no issues. Thanks for the help.
Thank you for contacting us, have a nice day.