Hello.
Hello. How may I help you?
I would like to cancel my ticket booking due to some health issues, can you please cancel my booking?
Sure I will help you in cancelling the ticket. Can you please provide your name?
Thank you. My name is Christine Hill.
OK, please wait a moment.
Sure.
Sorry, there are no reservations found in our database.
Ok, I informed to my friend to cancel the ticket he might cancelled that one.
Thank you for choosing our services.
Anyways, thank you for your help.
Most Welcome.