Hello.
Hello, how can I support you now?
Can you please assist me in changing my reservation as the sports festival which I want to attend got postponed?
Sure, I am here to assist you.
Thank you.
May I know your name please?
I am Betty Baker.
Just a moment, I will check and let you know the reservation status.
Sure.
Thank you for waiting. I could not find any reservation on your name.
It's ok, thank you for your kind information.
Thank you for approaching us.