Hi.
Hello.
I am Gregory Garcia.
Gregory, how can I help you?
I am unable to travel at this moment, because of my health issues, so can you help me for cancelling my recent reservation?
Ok, please wait for a moment.
Ok, I will wait for your reply.
Sorry, no reservation found under your name.
Oh! It's ok no problem, thank you for your services.
Thank you for choosing us.