Hello.
Hello. How may I assist you for the day?
I want to cancel my reservation due to heavy rains at my destination place, so please help me.
Sure, I am here to help you with that reservation cancel.
Thank you.
Please hold for a moment, let me check your previous reservation status.
Please check the reservation on the name of Donna Edwards.
I have found your previous reservation with your name and I have cancelled your reservation successfully.
Thank you.
Thank you for reaching our agency, have a nice day.