Hello.
Hello. How may I help you?
I am Anna Edwards. Due to sudden change in the dates of summit which was going to be held in the place, I want to do some changes in my existing reservation, can you please help me?
Sure, wait for a minute.
Ok.
Sorry Anna, no reservation found on your name. Do you want any other help?
It's ok, no thanks. Thank you for your service.
Ok, thank you for contacting us.