Hi.
Hello, how can I help you?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, may I know your name please?
My name is Lisa Rodriguez.
Ok, please stand by.
Ok.
Thank you for your time, sorry no reservation found on your name.
That's ok, thank you.
Thank you for reaching us, have a nice day.