Hi, myself Donald Harris.
Hello. How can I assist you Donald Harris?
 I am planning for a holiday trip with my friends to Austin, can you please help me to book my flight ticket from BOS to AUS?
Sure, I will help you with this. May I know your planned dates of journey to proceed further?
Sure, my itinerary dates are 05/19 and 05/21.
Give me a moment please.
Ok, sure.
Hawaiian airlines is available on this route with a ticket fare of 200, shall I book your ticket?
That is fine, please book it to me.
Your ticket is booked with flight number 1020.
Thank you for helping me.
Thank you, have a safe journey.