Hi.
Hello, how may I aid you today?
I just want to cancel my reservation as my meeting got post pone due to some technical issues. Can you please help me?
Sure, can I have your name to proceed further?
I am Katherine Lee.
Ok, please wait a moment.
Sure.
Thank you for your time, sorry no reservation found on your name.
Not a big issue, anyhow thank you very much for checking the reservation status.
Thank you for reaching us.