Hi.
Hello. How can I aid you now?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, I am happy to help you with that.
Thank you.
For cancelling your reservation, we need to know your name. So, please forward me your name.
I am Donald Wilson.
Ok, please wait for a while.
Sure.
We have found a reservation on your name. Shall I proceed by cancelling?
Yes, proceed with that.
Your reservation has been cancelled successfully.
Thanks for the service.
Thank you for reaching us, have a great day.