Hello,.
Hello, how can I serve you today?
Owing to an emergency, I need to change my reservation. Can you please help me in reservation?
Sure, for further process, May I know your name?
I am Brian Baker.
Ok, please wait for a minute, while I will check and let me know and revert you.
Ok.
Thank you for waiting. We are sorry to inform you, there is no reservation found against your name.
Ok, no problem. Thanks for the information.
Thank you for choosing us. Have a great day.