Hello.
Hello, how may I serve you?
I want to do some modifications in my existing reservation, can you help me in that?
Sure, I will help you. Please mention the name on which you have done the reservation.
Sure, myself Robert Smith.
I have found your reservation, may I know your new travelling dates?
Sure, my planned travel dates are Dec 01 and Dec 03.
May I know your nearby airport codes?
Sure, my nearby airport codes are DEN and OAK.
Do you have any class or time preferences?
Yes, I would like to start my journey for the evening flight.
Sorry, there is no flight available with your requirements.
That's ok, no problem. Thank you for the information.
You are welcome, have a nice day.