Hello.
Hello, how may I assist you today?
I need to cancel my flight ticket due to an emergency case, can you please help me with cancellation process?
Sure, I am here to help you with cancellation.
Thank you for accepting my request.
In whose name, your reservation has been done earlier?
My name is Rachel Scott.
Ok, please wait for a while.
Sure, I can wait.
Sorry to say that, there was no reservation found on your name to cancel your reservation.
No issues with that one, thank you for your help.
Thank you for reaching our service.