Hello.
Hello, how can I help you?
My meeting got postponed as of now, so I need to change my existing reservation. Can you help me in amending the reservation status?
I am glad to help you with your concern. To check with the status may I know your name?
Sure, the ticket has been reserved on the name Rachel Brown.
Please wait for a moment.
Sure, I will wait for your response.
Thank you for waiting.
My pleasure.
Rachel Brown., regret to inform that there is no active reservation found under your name to amend it.
That's ok, it might went wrong while at the time of booking due to some server issues. Thank you for the information.
Thank you for connecting with our agency.