Hi.
Hello, how may I serve you now?
I have made a reservation for a connecting flight but journey time is more, it will be late to attend my meeting. So, please modify my reservation for a direct flight?
Sure, I will help you to find a direct flight. May I know on which name the reservation is made?
I am Elizabeth Anderson.
Thank you for the name, please wait for a moment while I check for the reservation.
Ok.
Thank you for waiting, sorry there is no reservation found on your name.
Ok, no problem. Thank you.
Thank you for visiting us, we hope see you again.