Hello.
Hello, how can I help you?
I need to cancel my reservation due to sudden health issue. Can you please help me out with that?
Sure, I am here to help you for this. May I know your name please?
Thank you for accepting my request, I have reserved it on the name of Brenda Rodriguez.
Just a moment, let me check your reservation status in our records.
Sure, take your time.
Brenda Rodriguez, I found your reservation. Shall I cancel it?
Yes, go ahead.
Your ticket is cancelled successfully.
Thank you for your help.
Thank you very much for approaching our agency.