Hi.
Hello. What assistance do you need from us?
I need to change my current reservation due to urgent meeting, can you help me with that?
Sure, I will definitely help you with that. Can you please tell me your full name?
I am Robert Collins.
I have found your previous reservation. Can you please tell me which details you need to change in the past ticket related to travel dates?
My trip source and destination are from HOU to IAD.
Please tell me your travel dates too.
My travel dates are 12/15 and 12/17.
Ok, may I know your preferred type of class for your journey?
I am ok with any class.
Ok, is there any preference about connection limit?
I need a connecting flight, and my depart time must be in afternoon.
Sorry to inform you that, there are no flights available which were departing in the afternoon time.
That's ok. Thank you for your service.
You are welcome. Thank you for reaching us.