Hello.
Hello. How may I assist you today?
I want to book a flight ticket from OAK to MSP. Could you help me in booking?
Sure, can I know your travelling dates?
My travelling dates are from Feb 19-21.
On which name should I reserve the flight ticket?
Melissa Lee here.
Do you have any connection limit?
I need 1 connecting flight.
 Do you have any other specifications?
I prefer for business class.
Please wait.
Ok.
There is a flight with one connection and the price is 800 in Southwest airlines, can I proceed with the reservation in business class?
Yes, please proceed.
Your ticket has been reserved with the flight number 1019.
Thank you for helping me.
Thank you for reaching our service.