Hello.
Hello.
Is this flight ticket booking agency?
Yes, welcome to ABC Airline agency. How can I assist you today?
My family trip was postponed due to some problems in adjusting travel dates, so I want to cancel my previous reservation can you help me?
Sure, May I know your name for checking your reservation?
Sure, my name is Nicole Walker.
Please give me a moment.
Ok.
Your reservation is cancelled.
Thank you for your help.
Welcome, have a great day.