Hi.
Hello. How may I aid you today?
Suddenly I got a call from my team lead that there is an important meeting. So, I don't have any other option to travel. Can you please help me in cancelling the ticket?
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
Thank you for reacting positively.
Ok.
Sure, my name is Catherine Thompson.
Please wait a moment to check.
Sure, I will wait for your response.
We regret to inform you that, there is no reservation on your name in our records.
Oh! It might not be done properly at the time of booking. Anyways thank you for the information.
Thank you for reaching to our services, have a great day.