Hello.
Hello, how may I help you?
The event which I am going to attend has been cancelled. Please help me in cancelling my reservation.
Sure, may I know your name please to check the reservation status?
My name is Thomas Jackson.
I found your existing reservation with our database. Would you like me to cancel it?
Sure, please cancel my reservation.
Your reservation has been cancelled successfully.
Thank you for your help.
Thank you for choosing us.