Hello.
Hello.
Is this flight ticket booking agency?
Yes, welcome to our agency. How may I assist you at this moment?
I want to cancel my previous reservation, because I have some other important work on that day, so can you cancel my reservation?
Definitely, I will help you on that.
Thanks.
Could you please provide your name to check your reservation status?
Sure, my name is Amanda Scott.
Ok Amanda, please be on hold.
Ok.
Sorry to inform you, there is no reservation found under your name in our records.
It's ok, no problem. Thank you for your information.
Thank you for reaching us, have a great day.