Hi.
Hello, how can I assist you at this moment?
I want to cancel my recent reservation due to the ongoing tornado at my destination.
Ok.
Can you help me with cancellations?
Sure, I am here to assist you. On what name, do I need to check your reservation status?
You need to cancel reservation with name Jason Roberts.
Thank you for sharing your details. Please hold on. I will respond with you in couple of seconds.
Sure.
Thanks for giving your valuable time. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues. Thanks for your service.
Thank you for availing us.