Hi.
Hello, how can I help you?
I need to cancel my reservation due to some issues, can you help me out?
Sure, I am here to help you. May I know your name to check with the status?
Myself Mary Miller.
Please wait a moment.
Sure, take your own time.
Thank you for waiting. Mary Miller, regret to inform that there is no active reservation found under your name to cancel.
That's ok, not an issue. Thank you for your information.
Thank you for reaching us.