Hello. I am William Perez.
Hello, How can I serve you?
I need to book a direct flight because of my Grandmother has expired. Could you please help me in booking a ticket from MSP?
Sure, May I know the destination code?
My destination code is OAK.
Please help me with your trip dates.
Sure, my travelling dates are 12/28 and return on 12/30.
Please wait a second.
Sure.
Sorry, No flights found with your preferable dates. Thank you for choosing us.