Hi.
Hello. How may I assist you today?
I need to modify my reservation as my exams got postponed due to bad weather. Can you please help me out?
Sure, I am here to help you with that.
Thank you for considering my request.
Could you provide me your full name?
Sure, my name is Barbara Carter.
Sorry to inform you that, there is no reservation found on your name in our database. Thank you for reaching us.
Not an issue with that, anyways thank you for the information.
You are welcome.