Hi.
Hello, how may I assist you today?
Can you please help me in changing my recent reservation?
Sure, I will help you with that.
Thank you.
Can I know your name to proceed further?
My name is Kimberly Campbell.
Please give me a minute.
Sure.
Thanks for being patient, there is no active reservation found on your name to change.
Ok, No issues, thank you.
Thank you for availing us.