Hello. I am Angela Wright.
Hello, how may I aid you today?
I need to change my existing reservation, as my scheduled exam got postponed. Please help me in changing?
Sure, we are here to help you. Please wait a moment, let me check your reservation and revert to you.
Ok.
Thank you for your valuable time, unfortunately no reservation found on your name.
Ok, no issues. Thank you for your service.
Thank you for opting us.