Hello.
Hello. How can I assist you today?
Can you please assist me with changing my previous reservation and altering my journey dates?
Sure, may I know your name to check for the previous reservation?
My name is Ashley Harris.
Please allow me a moment.
Take your own time.
Ashley Harris, there is no reservation found under your name.
Oh! That's sad to know. Anyways, thank you for checking.
You are welcome. Thank you for contacting us.