Hello. Robert Jones here.
Hello, how may I aid you today?
I would like to cancel my recent reservation as the event which I was about to attend got cancelled, can you help me?
Sure Jones, I am here to help you with this.
Ok, please check and tell me my previous booking status.
Sure, I will wait.
Please check soon, I am waiting.
Sorry to say, that there is no reservation found as per your name to cancel your reservation.
Oh! That's very sad to hear from your side. Anyways, thank you for your quick response.
You are welcome always.