Hello.
Hello, how can I serve you?
I want to cancel my recent reservation, due to health issue. Can you help me in my cancellation?
Sure, I am here to help you.
Thank you.
May I know your name to proceed further?
Myself Susan Harris.
Ok, please wait for a while.
Sure, take your time.
Thanks for your time. No reservation found on your name to cancel it.
Ok, not an issue. Thank you for your kind information.
Thanks for contacting us.