Hello.
Hello, how can I amend you today?
I have a reservation to present a seminar in University. But it was completed in Skype. Can you please cancel my recent reservation?
Sure, I will be happy to assist you.
My name is Rachel Moore.
May I Know your good name please? OK. Please give me a moment.
Sure.
Thanks for waiting. Unfortunately, there is no reservation found on your given name.
It'snot a problem.
Thank you for approaching us.