Hi,.
Hello, how can I best serve you now?
I want to change my existing reservation due to postponed of my exams. Can you please aid me with this?
Sure, I am here to help you.
Thank you.
May I know your good name to track the details, can you please provide me?
My name is Susan Clark.
Ok, just wait for a while.
Sure.
Sorry to say that, there is no active reservation found on your name.
It's ok, not an issue. Thanks for your assistance.
Thanks for consulting us. Wish you a happy day.