In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[Q]: customer: Hello. 
 agent: Hello, how may I help you? 
 customer: Can you please help me in booking the flight ticket from LGA to IAD? 
 agent: Do you have any requirements? 
 customer: I prefer to travel in normal cost airlines with direct flight. 
 agent: Can you please share your travelling dates? 
 customer: My travel dates are 11/09 and 11/11. 
 agent: May I know your name? 
 customer: My name is Charles Phillips. 
 agent: Sorry to say, no flight is available for you. 
 customer: Ok, thank you for the information. 
 agent: Thank you for reaching us.
[A]: no_flight


[Q]: customer: Hello. 
 agent: Hello. How can I help you today? 
 customer: I am looking for a flight which will be travelling from Denver to EWR. Can you please help me in this? 
 agent: Sure, I am gleeful to help you with that. May I know your travelling dates, please? 
 customer: My travel dates are from Oct 24 to Oct 26. 
 agent: Can I know your connection limit? 
 customer: I am fine comfortable with minimum 1 connection limit. 
 agent: Do you have any class preference? 
 customer: No that's it, thank you. 
 agent: Is there any other requirements regarding on your journey? 
 customer: No. 
 agent: There is a connecting flight-1000 available in Jet Blue Airlines with a fare of 100. Shall I book it? 
 customer: Please proceed my booking with my name of David Thompson. 
 agent: David Thompson, your booking is done in economy class. 
 customer: Thank you so much.
[A]: book


[Q]: customer: Hello. 
 agent: Hello, how can I help you? 
 customer: I am Nicole Robinson. I am planning to watch movie in Broadway theatre at New York, JFK with my friend. Can you please book a ticket on 04/20? 
 agent: Sure, can you please share your return date? 
 customer: I will return on 04/22. 
 agent: May I know your origin airport code? 
 customer: Source code is Charlotte, CLT. 
 agent: Please wait for a while. 
 customer: Sure. 
 agent: Sorry, no flights found on your given dates. 
 customer: No problem. Thank you. 
 agent: Thank you for choosing us.
[A]:
no_flight