Hello.
Hello, how can I serve you today?
I want to cancel my recent reservation due to cancel of my event. Could you please help me?
Sure, we are here to assist you. May I know your good name please?
I am Frank Miller.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
No worries, thank you for the information.
Thank you for choosing us.