Hello. I am Gary Adams.
Hello, how may I aid you?
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
Sure Gary, I am here to help you out. Please allow me a moment to check your reservation.
Ok, take your own time.
Sorry Gary, there is no reservation on your name in our data base.
That's ok. Anyways, thank you for your help.
Thank you for reaching us.