Hi.
Hello. How can I help you?
I want to cancel my reservation as I met with an accident, could you please do that for me?
Sure, I will help you to cancel your reservation.
Thank you.
May I know your name?
My name is Betty Evans.
Sorry, no reservation found on your name to cancel your reservation.
No problem, thank you for checking.
Welcome, have a nice day. Thank you for opting us.