Hello,. I am Raymond Allen.
Hello Raymond, how can I help you best today?
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
Sure, I can help you with that.
Thank you.
Please wait a while, I will check your reservation and get back to you.
Sure.
I regret that there is no reservation found on your name.
Ok, no issue. Thank you.
Thanks for contacting us.