Hi. I am Timothy Clark.
Hello, how may I aid you?
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
Sure, I am here to aid you.
Thank you.
Please wait for a while, I will check the status and revert to you.
Ok.
Thank you for waiting, we found a reservation on your name and it is cancelled successfully.
That's Fine. Thank you.
Thank you for choosing us.