Hi.
Hello. How may I aid you today?
Can you help me to change my existing reservation as my exams got postponed?
Sure, I'll try to help you in changing an existing reservation.
Thank you.
Please let me know your name to check the reservation list.
Myself Margaret Davis.
Ok, please wait a moment.
Ok.
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no problem.
Thank you for availing us.