Hello, I am Katherine Brown.
Hello, how can I support you?
I need your help in cancelling my reservation due to climate issue. Can you help me with cancellation?
Sure, we will help you. Please wait for a while.
Sure, I will wait.
Thanks for your time. Sorry to say that, no reservation was found on your name in our database.
Ok, no issues. Thanks for your service.
Thank you for choosing us.