Hi.
Hello.
I am Cynthia Clark.
How may I aid you?
Can you please aid me in changing my reservation as my exams got postponsed?
Sure, I am here to help you.
Thank you for considering my request.
Please hold on a moment, I will check the records.
Sure, I will wait for your response.
Sorry to inform that, there are no reservation found on your given name.
Not a problem, anyways thank you for the information.
Thanks for reaching us, have a nice day.