Hello.
Hello.
I am Kathleen Walker.
Kathleen Walker, how can I aid you today?
I want to cancel my recent reservation due to sudden rainfall at my source. Can you please help me with this?
Sure, I am here to help you.
Thank you.
Hold on for a moment. Let me check.
Sure.
Sorry Kathleen Walker, there are no flights reserved on your given name formerly.
Ok, no problem. Than you for checking.
Welcome, thank your for choosing us. Have a great day.