Hello.
Hello. How can I aid you?
I would like to cancel my recent reservation. Can you help me?
Sure, We are here to help you. May I know your name?
My name is Pamela Green.
Give me a minute.
Sure.
  Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
No issue, thank you very much.
Thank you for opting us.