Hello.
Hello, how may I assist yo today?
I want to cancel my reservation due to my bad health. Can you help me?
Sure, I am here to help you.
Thank you.
May I know your good name for checking previous reservation in our database?
My name is Rachel Hernandez.
Please wait for a moment.
Sure.
Sorry to inform you that, there is no reservation found as per your name in our database.
Ok, thank you for the information.
Thank you for reaching us with a query.