Hi.
Hello.
I am Ronald Anderson.
How can I help you today?
Owing to an emergency, I need to cancel my reservation. Can you please help me in that?
Sure, I'm happy to help you with that. Please allow me to check your reservation status first.
Ok.
Ronald Anderson, there is no reservation found active under your name to do cancellation.
Ok, no issues. Thank you.
Thank you for choosing us.