Hello, Donna Taylor here.
Hello, Donna. What can I do for you?
My exams have postponed due to heavy rainfall, can you please cancel my reservation?
Sure, give me a moment.
Ok.
I appreciate your patience. Donna, there is no reservation found under your name.Is there any other help are you looking for?
That's ok. Thank you for your information.
It's our pleasure. Thank you for contacting us, have a nice day.