Hello.
Hello, how can I support you today?
I am willing to change my recent reservation because my business trip got postponed. Can you help me in modifying my ticket?
Sure, I am here to help you.
Thank you.
Can I know your good name please?
I have reserved my previous ticket with name Brandon Brown, so please check my ticket with this name.
Ok, please wait for few minutes, I will check with your existing reservation.
Sure, take your own time.
Thank you for your time, there is no existing reservation found on your name in our data base.
It's ok, I think the ticket might not be reserved properly before.
Ok, sorry for the inconvenience caused. Thank you for reaching us, have a great day ahead.