Hello, I am Debra Scott.
Hello, how may I oblige you today?
Due to heavy snow, My trip has been postponed. Can you please help me out in changing my existing reservation?
Sure, we are gladly here at your service. Please wait a moment, let me check with the airlines and revert to you.
OK.
Thanks for your valuable time, sorry, unfortunately no reservation found with your name.
OK, no problem. Thank you for the help.
Thank you for availing us, have a pleasant day.