Hello.
Hello, how can I help you today?
I am planning to cancel my recent reservation. Can you please help me for this?
Sure, can you share me your good name to proceed further?
Myself Sharon Wilson.
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not a big deal, anyhow thank you very much for checking the reservation status.
Thank you for reaching us.