Hello,.
Hello, how can I help you at this moment?
I want to cancel my recent reservation because my friend's already done a reservation with some other airlines. Can you assist me in doing this?
Sure, I will assist you. May I know your name?
My name is Amy Edwards.
Ok, Amy Edwards, please wait.
Sure.
Thanks for your time, we found a reservation on your name and it has been cancelled successfully.
Thanks for your prompt response.
Thanks for being in touch with us.