Hello. I am Rachel Thomas.
Hello, how can I provide assistance to you?
Due to some technical issues, my plan to attend for a seminar got postponed.
Ok.
Will you help me in changing my existing reservation?
Sure, I am here to help you.
Thank you.
Please wait for a while, I will check your reservation.
Sure.
Thank you for waiting, there is no acive reservation found on your name.
Not an issue, thank you for the information.
Thank you for approaching us.