Hello.
Hello, do you need any help from us?
I would like to cancel my reservation due to some personal reason. Can you help me in this?
I understand your request and will be happy to help you.
Thanks.
Could I have your name please?
Myself Cynthia King.
Sorry King, there is no reservation matching with your name in our portal to cancel further.
Oh! That's fine, thank you for checking.
Thank you for consulting us, hope you choose our agency for your future ventures.