Hello.
Hello, how may I aid you today?
I am Raymond Adams here. I need to cancel my reservation, which is done recently. Can you please help me out?
Sure, we are happy to help you.
Thank you for considering my request.
Please hold for a while.
Sure, I will wait.
Sorry to say that, there is no active reservation found on your name.
Not a big problem , anyway thank you for the information.
Thank you for reaching us.