Hello.
Hello. How can I assist you today?
My name is Jack Carter, can you help me to change the reservation which I had done last week?
Sure, i can help you with that. Please be on hold while I'll check your reservation status.
Ok, please take the time you need to check.
Jack Carter, there is no active reservation found under your name to do modifications in that.
That is ok, thank you for providing the information.
Thank you for choosing us, have a great day.