Hello.
Hello. How may I help you out?
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Sure, I will help you in cancelling the reservation. May I know your name please?
Sure, myself Brandon Carter.
Ok, please hold on for a while.
Sure, take your time to check.
Sorry, there are no reservations found in our database.
Oh! It may not be booked properly due to server issue.
Thank you for choosing us.