Hello.
Hello. How may I help you?
I want to cancel my recent reservation due to bad health issues. Can you help me with that?
Sure, I will help you. May I know your name?
Thank you. I am Samuel Scott.
Sure, please wait. Let me check your reservation status.
Ok.
No reservation found under your name.
Ok, no issues. Thank you.
You are welcome and thank you for choosing us.