Hello.
Hello, how may I help you?
Actually my family planned a event recently and that event date got postponed, so that I want to cancel my recent reservation, can you help me?
Sure. On whose name you have made the reservation?
Yes, the reservation is done under the name of Laura Hall.
Laura, there are no active reservations found with your details.
Ok, no problem.
Thank you for contacting us, have a nice day.
Thank you for your information.
Welcome.