Hello.
Hello, how may I serve you today?
I need to cancel my existing reservation, which is done recently. Can you please help me out?
Sure, I am happy to help you to cancel the ticket. Can I know your name please?
Thank you for considering my request. Myself Gregory Williams.
I have found your past ticket reservation in our database. Shall I proceed to cancel the ticket or not?
Sure, you can proceed with that reservation cancel.
As per your request, I have cancelled your previous ticket which is under your name.
Thank you for your help in cancelling my reservation.
My pleasure. Thank you for opting us.