Hi.
Hello, how may I help you today?
Can you help me to cancel my reservation?
Sure, I am here to help you. May I know your name please?
My name is Jeffrey Jackson.
Please wait for a mean while.
Please check my details in your database.
Sorry Jackson, there is no reservation found under your name to cancel your reservation.
Oh! ok.
Thank you for reaching us.
I think it is already cancelled by someone else. Thank you for your information.
You are welcome.