Hello. I'm Kenneth Thomas.
Hello, how may I help you?
I had planned to attend a meeting, but it was cancelled.Can you cancel my recent reservation?
Sure. Wait a minute. I will check and let you know.
Sure.
May be your ticket is not booked properly. That's why, I didn't found any reservation with your name.
That's not a problem. Anyways, thank you for your help.
Most welcome.