Hello.
Hello.
I am Pamela Scott.
How may I assist you?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I am here to help you out.
Thank you for your response.
Wait a moment please.
Ok.
Pamela Scott, we regret to inform you that there is no reservation found on your name in our records.
Oh! It's ok no problem. Thank you for your information.
Thank you for choosing us.