Hello. I'm Richard Hernandez.
Hello. Richard, tell me how may I help you?
I had planned to visit a function is postponed as of now.so, could you please help me in changing my recent reservation?
Sure, just wait for a while.
OK.
I am sorry to say that there is no reservation found with your name.
OK, that's not a problem. Thank you for your help.
Have a nice day.