Hello, I am Donna Wilson.
Hello, how may I assist you today?
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
Sure, I am blissful to help you.
Thank you.
Please be on hold.
Sure.
Thank you for your time. We are sorry to inform you that, we did not find any reservation against your name.
Ok, no worries at all. Thank you for your kind help.
Thank you for choosing us.