Hello.
Hello, how may I assist you?
I want to cancel my recent reservation due to health issues, can you please help me with that?
Sure, we are here to help you. May I know your good name please?
My name is Michael Phillips.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found in your name.
Not an issue, thank you.
Thank you for reaching us, have a good day.