Hello.
Hello, how can I help you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, may I know your good name?
I am Michelle Martinez.
Please wait for a moment.
Ok, take your time.
Sorry to say that, no reservation was found with your good name.
That's ok. Anyways, thank you for your help.
Thank you for reaching us.