Hello.
Hello, how may I assist you?
My holiday trip has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?
Ok, hold on for a moment. Let me check in our data base.
Sure, my name is Brandon Anderson.
Ok. Sorry Anderson, there are no flights reserved under your name.
Ok, no issues. Thank you for checking.
Welcome. Thank you for choosing us.