Hello.
Hello, good morning. Welcome to flight booking agency, how may I help you today?
I have booked a ticket last week to New York, as I am selected for a National level competition but that competition has postponed to some other dates.
That is good.
Can you please help me in changing my existing reservation?
Sure, I will help you. Please give me a moment to check your details which is recorded in my database.
Ok, take your time.
Meanwhile, may I know your name, please?
Sure, I am Brenda Clark.
Sorry to inform you, there is no reservation found on your name in my records.
Ok, not an issue. Thank you for your information.
Do you like to know anything else?
No, thank you.
Ok, you are welcome.