Hello.
Hello. Can I know which help do you need from our agency?
I need to cancel my reservation due to my planned trip got cancelled because of financial issues. So please help me with that.
Sure, I will provide you the service regarding the ticket cancellation.
Thank you.
On which name you have reserved your previous ticket?
Please check the reservation with my name Patrick Adams.
OK, can I put the conversation on hold for a while?
Sure, I will wait for your response.
I am really sorry to inform you that, there is no reservation found with your name in our database to cancel.
Oh! I will check my mail to check whether the reservation has done or not. Anyway, thank you for your time.
It's my pleasure. Thank you for opting us.