Hello.
Hello, how may I help you?
I want to book a flight from OAK to IAD. Can you please help me with the booking?
Sure, may I know your trip dates please?
Sure, I want to travel on Dec 10 and need to return on Dec 12.
Do you have any other requirements?
Yes, I need a direct flight with business class.
Ok, can I know your name please?
Sure, my name is Cynthia Carter.
Sorry, we regret to inform you that there is no flight available as per your request.
Ok, not an issue. Thank you for checking.
Most welcome.