Hello.
Hello. How may I help you today?
I need to change the travel dates in the past ticket, can you please help me to do that?
Ok, I am here to help you with that. Can I know your good name?
Thank you. My name is Paul Lee.
Please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
It's ok, not a problem with that. Thank you for checking my ticket status.
Thank you for reaching us.