Hi.
Hello, how may I assist you today?
Due to health issues, I want to change my existing reservation. Can you help me with it?
Sure, we will help you. May I know your name for changing?
My name is Patrick Young.
Thanks for your name. Please give me a minute.
Ok.
Thanks for your time, we did not find any reservation based on your name.
Ok, no issues. Thanks for the help.
Thanks for picking us, we hope to serve you again.