Hello.
Hello, how may I assist you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Can you help me?
Sure, may I have your name please?
Brandon Garcia here.
Please wait, I will check the status of your reservation and revert to you.
Sure, Make it fast.
Thanks for your time, no reservation found on your name to change it.
No problem, Thanks for the information.
Thank you for choosing us.