Hi. Dennis Mitchell here.
Hello, how can I help you? Nice to meet you, Dennis.
I would like to cancel my recent reservation, because the climate is not good to travel. So can you help me for this?
Dennis, please wait for a moment to check for the reservation.
Ok, I will wait for your response.
Sorry Dennis, there is no reservation found on your name to cancel your reservation.
Oh!, it's ok, no problem.
Do you want any other help from my side?
No, thank you for your quick response.
Thank you for your assistance.