Hello.
Hello, how can I guide you for today?
Kevin Phillips here. I would like to change my reservation as my exams postponed to next week, can you please help me in that?
Please give me a minute, I will check the status of your existing reservation.
Sure, I will wait for your response.
Sorry, there is no reservation found under your name in our database.
That's ok, no problem. Thank you for checking out.
Thank you for contacting us, have a nice day.