Hello, I am Jason Davis.
Hello Davis, how may I help you?
Owing to an emergency, the meeting family got preponed, So we want to cancel the existing reservation. Can you help me out?
Sure, I can help you. Please wait a minute, I will check and revert you.
Ok.
Thanks for waiting, we found a reservation on your name. Shall I proceed to cancel?
Ok, please cancel the reservation.
Thank you for confirming. Your ticket has been cancelled.
Thank you for your help.
Thanks for contacting us, have a nice day.