Hello.
Hello. How may I assist you today?
I have booked a ticket last week with your service but now my cousin's wedding have postponed. Can you please change my existing reservation?
Sure, I will help you on that. Could you please provide your name to check your previous reservation status?
Sure, I am Susan Miller.
Ok Susan, please hold on to check. We regret that, there is no reservation found with your name in our records.
Ok, no problem. Thank you for your information.
Thank you for approaching us, have a great day.