Hello.
Hello, how can I help you today?
I need to change my boarding point of my existing reservation as I need to go to other place first and I will start from there. Can you help me out with this?
Sure, may I know your good name?
My name is Ronald Allen.
Please wait for a moment.
Sure.
Sorry to say that, no reservation was found with your good name.
No problem, thanks for your information.
Thank you for reaching us.