Hello, I am Steven Collins.
Hello, how may I assist you?
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Sure, I am here to help you. Please, hold on for a moment.
Ok.
I found a reservation on your name. Can you please share your new airport codes please?
From AUS to SFO.
Ok, may I know your travel dates please?
I would like to leave between 08/24 and 08/26.
Ok, hold on for a moment. Let me check the best flight for you.
Ok.
I found a flight for you with AA airline and it costs you 200. Shall I proceed?
Yes, you can.
Your ticket has been booked with 1017 flight number.
Thank you.
You are welcome. Thank you for choosing us.