Hello.
Hello, how may I serve you for the day?
Due to an emergency, I want to cancel my recent reservation. Can you help me?
Sure, we are glad to serve you. May I know your good name please?
Paul Rodriguez here.
Can you please wait for a moment, I will check with your reservation.
Ok.
Thank you for waiting. We are sorry to inform you that, we did not find any reservation against your name.
No problem, Thank you.
Thank you for choosing us. Have a good day.