Hi, I am Richard Johnson.
Hello,. How can I amend you today?
Owing to an emergency I want to travel to Atlanta, can you please help me in changing the reservation?
Sure, we are here to help you. Please, wait I will check the reservation and revert to you.
Ok.
Thanks for waiting. There is no reservation found on your name Richard Johnson in our database.
Ok, no issues.
Thank you for reaching us.
Thank you for your quick response.
Have a nice day.