Hello.
Hello, how can I assist you today?
I am Karen Parker. I want to change my reservation as my plan to meet my brother is postponed. Can you help me in changing my reservation?
Sure. Please wait for a while.
Sure.
Thanks for waiting, there is a reservation found on your name. Please share your journey details.
My source point is Washington DC-DCA and destination is Charlotte, NC-CLT. I will fly on 12/06 and return on 12/08.
There is no flights found on your given specified dates.
OK, thanks you for helping me.
Thank you.