Hello.
Hello. How can I serve you today?
I want to cancel recent reservation due to sudden postpone of my football match. Can you help me with that?
Sure, I am here to render you.
Thank you.
May I know your name for checking purpose?
Sure, I am Katherine Jones.
Please wait for a while.
Sure.
We found a reservation on your name, shall I proceed with cancelling your reservation?
Please cancel it.
Your reservation has been cancelled successfully.
Thank you for your help.
Thank you for approaching us, have a nice day.