Hi, I am Daniel Martinez.
Hello, how may I help you today?
Owing to an emergency, I want to cancel my reservation. Can you help me with that?
Sure, we are here to help you.
Thank you.
Please wait a moment, I will check your details in our database and get back to you.
Sure, I will wait.
Sorry for the inconvenience, there is no reservation exist on your name.
Ok, no issues. Thanks for your response.
Thank you for contacting us.