Hello,.
Hello. How can I serve you now?
I need to change my existing reservation due to postpone of my exams so, can you help me with this?
Sure, I am here to help you.
Thank you.
Please, provide your name to check the previous reservation.
My name is James Carter.
Please, standby.
Sure.
Thanks for waiting. There is no reservation found on your name to proceed for modification.
Ok, not an issue. Thank you for the information.
Thank you for availing us.