Hello.
Hello, how can I be at your service today?
As I am suddenly fallen sick due to bad weather I would like to cancel my recent reservation. Can you please help me with cancellation?
Sure, we are here to help you. Can I have your name to check your details?
Sure, my name is Carol Taylor.
Ok, please wait a moment. I will check and get back to you.
Sure.
Sorry to inform you that there is no reservation found on your name.
Ok, not an issue. Thank you.
Thank you for reaching us.