Hello. I am Ruth Hill.
Hello, how can I assist you?
I want to change my existing reservation due to postpone of my new house warming ceremony. Could you please help me with the modification?
Sure, I am here to help you. Please wait for a while, I will check the status and get back to you.
Sure, I will wait for your response.
Thank you for your time, we did not find any active reservation on your name.
No problem, thank you for the information.
Thank you for contacting us.