Hello.
Hello, how may I oblige you today?
Yesterday, I have booked a flight ticket for Boston but your agent misplaced my origin code. So, can you oblige me to change my recent reservation?
Sorry, for the inconvenience. I will help you to modify your existing reservation.
Thank you.
May I know your name, please?
Sure, you can check the reservation on the name of Sandra Taylor.
Ok, please wait for a while, let me check the reservation status and revert to you.
Sure, I will wait for your response.
Thanks for waiting. There was no existing reservation found in our database on your given name.
That's Ok, not an issue. Thanks for your kind response.
Thank you for opting our agency. Have a nice day.