Hi. Angela Lewis is my name.
Hello, how may I help you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
Sure, I am here to help you.
Ok.
Please wait for a moment.
Ok.
Sorry Lewis, there is no reservation found as per your name in our database.
That's ok, thank you.
Thank you for reaching us with a query.