Hello.
Hello, how can I assist you?
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
Sure, I am here to help you.
Thank you.
May I know your name to proceed further?
Michael Scott here.
Ok, please wait for a moment.
Sure.
Thank you for waiting, No reservation was found on your name to change it.
That's ok, thank you for checking.
Thank you for choosing us.