Hello.
Hello.
I'm Emma Robinson.
Emma, how may I aid you?
My holiday trip has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, I can help you to cancel your ticket. Please give me a moment to check your ticket status.
Sure, take your time.
Sorry, no reservation is available by your name.
Ok, no issues. Thank you for checking.
Thank you for contacting us.