Hello.
Hello, how may I help you?
Due to some urgent work, I am planning to cancel my recent reservation. Can you please help me for this?
Sure, may I know your name?
Myself Samantha Gonzalez.
Please wait for a moment to check your details.
Sure, I will wait for your kind response.
Sorry, no reservation found on your name.
Not a big problem, anyhow thank you very much for your kind information.
Thank you for reaching us.