Hello.
Hello, how may I aid you?
I am Stephen Edwards. Due to bad weather, I need to cancel my reservation. Can you please help me with it?
Sure, I am here to help you. Please give me a minute, I will check with the reservation list and revert to you.
Ok.
Thank you for your time, There was no reservation found on your name.
Ok, not an issue. Thank you.
Thank you for choosing us.