Hello.
Hello, how may I aid you for today?
I have to cancel my ticket reservation, can you help me in that one?
Sure, I will help you. Can you provide your name to check the reservations under your name?
Thank you and my name is Nicole Jackson.
Sorry Nicole, there is no existing reservations under your name to cancel.
That's alright, no problem with that one.
Ok.
Welcome.
Thank you for reaching out here.