Hi.
Hello. How may I guide you?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, I am here to help you with the ticket cancellation.
Thank you.
Can you please tell me your full name to check the ticket status?
Sure, my name is Larry Evans.
Ok, please give me a moment. I will check and get back to you.
Sure, I will wait for your positive response.
Sorry to inform you, I have checked your ticket status in our portal but I have not found any ticket booking under your name to cancel.
Ok, that's fine. Anyways, thank you for your service.
Most welcome. Thank you for reaching us. If you have any concerns, please feel free to contact us.