Hi.
Hello, how may I assist you?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, please wait for a moment.
Sure, take your time.
May I know your good name please?
Myself Shirley Scott.
Sorry, there is no reservation found on your name in our database to change.
It's ok, thank you for your help.
Thank you for approaching us.