Hello.
Hello. How can I assist you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, may I know your name to check for the previous reservation?
My reservation was done under the name John Williams.
John, there is no reservation found under your name.
That's ok, not an issue. Anyways, thank you for the information.
You are welcome. Thank you for contacting us.