Hello.
Hello, how may I help you today?
Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me for cancellation?
Sure, may I know your good name?
I am Brenda Allen.
Ok, please wait for a minute.
Ok.
We found a reservation on your name, shall I cancel it?
Yes, please proceed.
Your reservation has been cancelled.
Thank you.
Thank you.