Hello.
Hello, how may I guide you at this moment?
I am Eric Evans. I would like to cancel my reservation as I am moving for delegates meet, can you please help me out?
Yes, I am here to assist you for today Eric. Hold on for a second please to check the reservation status.
Sure, take your time.
Eric I have not found any active reservations under your name in our listings. Sorry to say this Eric.
Ok no problem, thank you for your services.
My pleasure, thank you for opting our service Eric.