Hello.
Hello, how may I assist you today?
I made a reservation for round trip and got a connecting flight but now I want change a reservation with a direct flight. Can you help me to change it?
Sure, for changing reservation please provide your good name.
Sure, my name is Mary Martinez.
Sorry to say that, there is no active reservation found on your name.
That's Ok, thanks for your help.
Thank you for reaching us.