Hello. Betty Thompson here.
Hello Betty, how can I guide you?
I want to do some changes in the existing reservation.Because my friends are not able to come on the those dates. Can you please help me for that?
Sure, just hold on Betty, I will check and revert you back.
Ok.
Sorry for inconvenience, there is no reservation found with your name in our records. May be on that day you hadn't done your reservation properly.
Any way, thank you for the information.
Most welcome. Have a nice day.