Hi.
Hello. How can I serve you?
Due to heavy rains my tournament got postpone, so I need to cancel my recent  reservation. Can you please check the reservation by this name Paul Miller?
Sure, I am ravish to help you.
Thank you.
Please wait a while.
Sure.
  Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
Ok, not an issue. Thank you for your help.
Thanks for opting us.