Hello,.
Hello, how can I aid you?
I am Scott Thomas. I just want to cancel my recent reservation due to my Business meeting has been cancelled, can you please help me with that?
Sure, I am happy to help you. Please stand by.
Ok.
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
Ok, no issues. Thanks for your information.
Thanks for your approach.