Hello,.
Hello, how can I help you?
I need to cancel my recent reservation, as I am suddenly fallen ill due to bad weather. Please help me in cancelling?
Sure, may I Know your name to check the details?
Sure, I made the reservation on the name of Samantha Carter.
Please wait a minute.
Ok.
Samantha Carter, we have gone through our reservation list but could not find any existing reservation on your name to do cancellation.
Ok, no issues. Thank you for your service.
Thank you for reaching us.