Hello, Carolyn Miller is my name.
Hello, how can I serve you today?
I made a reservation earlier this week to give a seminar but due to some technical issues seminar has been postponed. Can you help me to change it?
Sure, we are gleeful to help you. Please wait for a while, I will check the reservation list and revert to you.
Sure.
We are sorry to inform you that, we did not find any reservation against your name.
That's Ok, thanks for your information.
Thank you for approaching us. Have a good day.