Hello, I am Paul Miller.
Hello Paul. Nice to meet you, how can I help you at this time?
Due to Red Alert at the place I wanted to visit, I want to cancel my reservation, can you please help me?
Sure, I am happy to help you. Please give me a moment, I will inform you soon.
Sure.
I appreciate your patience. Sorry Paul, there is no reservation has found under your name to cancel. Thank you for reaching us.
OK, that's fine, may me some mistake happened. Thanks for the acknowledgement.
You are welcome, have a good day.