Hello.
Hello, how can I serve you today?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, may I know your name to check further?
Thank you for your response, my name is Timothy Nelson.
Please wait.
Ok.
Sorry, no reservation found on your given name in our portal to cancel it.
Oh! It's ok, no problem. Thank you for your information.
Thank you for reaching us.