Hi, myself Virginia Garcia.
Hello, How can I amend you today?
Owing to have an emergency, I need to change my reservation. Could you be my helping hand in this?
Sure, we are here to help you.
Thank you.
Please, wait for a while.
Ok.
Thanks for waiting there is no reservation found on your name in our database.
Ok, thank you for your kind information.
Thank you for opting us.