Hello.
Hello, how can I amend you?
I want to cancel my reservation, why because my friends already done the reservation with some other airline.
Ok.
Can you please help me?
Sure, I am here to help you.
Thank you.
May I know your good name to check the reservation?
I am David Wright.
Thank you for providing your name. Please, hold on.
Sure.
Thank you for being patience.
Ok.
I am here to inform you that, there is no active reservation found on your name.
It's ok, thank you for your kind information.
Thank you for approaching us.