Hello, I'm Amanda Clark.
Hello Clark. How can I help you today?
Due to the sudden death of my grand father, I would like to change my existing reservation, so could you please help me out?
Sad to hear this, I will help you for this.
Thank you.
I found your reservation, can you help me with your new airport codes?
My new airport codes are DCA and AUS.
Can you help me with your travel dates?
I would like to travel on 07/27 and return back on 07/29.
I found UA airline with connection 2 as per your details, can I proceed to booking?
Can you please check the flight with single connection?
I found a flight with connection 1.
Ok, please proceed for further.
Your ticket is confirmed with flight number 1002.
Thank you.
It's my pleasure.