Hello.
Hello. How can I help you today?
Due to some health issues, I want to cancel my recent reservation. Will you help me in that?
Sure, I am here to help you.
Thanks.
May I know your good name please?
Ok, my good name is Melissa Johnson.
Please hold on.
Sure.
Thanks for your time, there is no active reservation found on your name.
No issues, thank you.
Thank you for availing us.