Hello.
Hello, how may I assist you?
I need to change my recent reservation, can you help me in doing that?
Sure, I will do that for you. Please let me know your name.
I am Jeffrey Collins.
Thank you. Please wait for a while, I will check your reservation status and get back to you.
Sure, take your time.
I found your reservation, may I know your travel dates?
My trip dates are May 02 to 04.
Sure, please let me know your source and destination airport codes.
My airport codes are CLT and SEA.
Sure, please wait for a while. I will check for the available flights and let you know.
Ok.
There is a flight having single connection in Delta airlines and the ticket fare is 100 only. Flight departs at 7:00 hours and arrives at 22:00 hours. Is that ok for you?
Ok, proceed with changing.
I have successfully changed your reservation and your flight number is 1013. Have a safe flight.
Thank you.
You are welcome and thank you for choosing us.