Hello.
Hello. How can I aid you?
My name is Brian Lee. Owing an emergency, I want to cancel your reservation. Can you help me for that?
Sure, please allow me a moment to check for your status.
Sure, I will wait for your response.
Sorry, there is no active reservation have been found under your name in our database to cancel it.
That's ok, thank you for checking.
Thank you for reaching us.