Hello.
Hello. How can I assist you today?
I want to cancel my recent reservation because of my health issues.Can you please help me out?
I will surely help you.
Thank you.
May I know your name please?
My name is Paul Garcia.
Let me check with your details.
Ok.
Paul, I have found a reservation under your name, shall I cancel it?
Please cancel the ticket.
But you may got some penalty for that.
Sure, I will pay the penalty for that.
Ok, your reservation has been cancelled successfully. Paul, would you like to know any other information?
No, thank you for your help.
You are welcome. Thank you for contacting us, have a good day.