Hello.
Hello, how may I help you?
I am Pamela Anderson.
Nice to meet you Pamela.
As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you help me?
Sure, wait for a minute please.
Ok.
I have searched online but I could not find your flight reservation to cancel it.
Ok, that's fine. Anyway, thank you for your help.
Thank you.