Hello.
Hello, how can I assist you?
I want to change my existing reservation due to postpone of my event. Could you please help me?
Sure, I can help you with that. May I know your good name please?
I am Jerry Lewis.
Ok, please wait for a while.
Sure.
Jerry Lewis, there is no active reservation found under your name to do changes in that.
No worries, thank you for the information.
Thank you for choosing us.