Hello.
Hello, what kind of assistance are you looking for?
Due to sudden demise of my grandfather, I need to cancel my existing reservation. Can you please help me in doing that?
Sure, We are here to help you.
Thank you.
May I know your good name?
I am Kevin Campbell.
Please, stay online.
Sure.
Thanks for being patience. Sorry to inform you that, there is no active reservation on your name.
It's ok, not an issue. Thank you for the information.
Thanks for reaching us.