Hello.
Hello. How may I aid you today?
I need to cancel my reservation due to my exams got cancelled so please help me with that.
Sure, I am gleeful to help you.
Thank you.
Can you please provide your name to check your previous reservation?
Sure, myself Dorothy Collins.
Sorry to inform you that, there is no reservation exists with the name of Dorothy Collins.
Oh! May be booking has not done properly due to server issue. Anyway, thank you for your time.
Thank you for approaching us, have a great day.