Hello.
Hello, how can I help you today?
Due to some urgent conference meeting, I am planning to cancel my recent reservation. Can you please help me for this?
Sure, can I have your name please?
Myself Katherine Lopez.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation on your given name.
Not a big deal, anyhow thank you very much for checking the reservation status.
Thank you for opting us.