Hello.
Hello, how may I help you?
My name is Katherine Jones. I want to change my reservation because of health problem.
Sure Jones, please wait a moment.
Ok.
I find a reservation on your name, can you please mention your source and destination airports?
My airport codes are from TX-AUS to WA-SEA.
May I know your dates of travel please?
My departure date is 06/21 and return date is 06/23. My price limit is 5000 and the connections 1.
I find a ticket with airline UA and number 1001 as per your request.
Please proceed for booking.
Your reservation has changed. Thank you.