Hi.
Hello, how may I be there for you?
I need to change my existing reservation as my meeting got postpone due to some technical issues, can you please help me in changing an existing reservation?
Sure, we are euphoric to help you.
Thank you.
May I know your name?
I am Brandon Robinson.
Please wait a while.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.