Hello.
Hello. How may I guide you today?
I need to cancel my reservation which I have done to participate in dance event but unfortunately dance event got cancelled, can you please help me with cancelling my reservation?
Sure, I will help you.
Thanks.
Could you please provide your name to check your previous reservation status?
Sure, my name is Thomas Hall.
We regret that, there is no reservation found with your name in our records.
Oh! It's ok no problem. Thank you for your information.
Thank you for reaching us, have a great day.