Hi.
Hello, how can I aid you today?
Can you please help me in changing my existing reservation?
Sure, I am here to serve you.
Thank you.
May I know your name to modify the reservation?
James Hill here.
Ok, please stand by.
Sure.
Sorry, there was no reservation found on your name to modify in our portal.
Ok, no worries at all. Thank you.
Thank you for contacting us.