Hi. I am Betty Lewis.
Hello, how can I render you today?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, I will help you with that.
Thank you.
Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem. Thanks for your information.
Thank you for reaching us.