Hello.
Hello. Do you need any help form my side?
Please help me to cancel my reservation.
Sure, we are glad to serve you with flight ticket cancellation with free of cost. I need your name for checking your ticket reservation which you have done previously, can you please provide it?
Myself Emily Parker.
Please be on hold for a minute.
Ok, I will wait.
 Thank you for waiting, I have checked in reservation list to cancel your ticket but could not find any reservation with your name to cancel it.
Ok, no problem in that. Thank you so much.
You are most welcome and thank you for reaching us.