Hello.
Hello, how may I assist you?
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you help me out?
Sure, we are pleased to help you.
Thank you.
Can I know your good name for checking the reservation status?
Myself Christine Lewis.
Please wait for a while, I will be back with your reservation status.
Ok, take your time.
Thanks for your patience. Lewis, unfortunately I could not find your reservation in our database.
It's fine. Anyway, thank you for your help.
Thanks for choosing us.