Hello.
Hello. How may I assist you?
I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you aid me to change my existing reservation?
Sure, we are here to assist you. Please wait for a moment.
Sure, I will wait.
May I know your good name to check the reservation?
Sure, you can check the reservation on the name of Mark Lee.
Thank you for providing your name, there is no reservation found on your name.
That's Ok, thanks for your help.
Thank you.