Hello. I am William Brown.
Hello. How may I help you?
I would like to book a ticket from DFW to OAK, can you please help me out?
Sure, may I know your travelling dates?
I am travelling on these dates 04/13 and 04/15.
Please wait for a moment.
Sure.
There is a flight 1012 is available for you, shall I proceed?
Ok, you can proceed.
Ok, your booking is done.
Thank you for your services.
You are welcome.