Hi.
Hello, how can I serve you?
I would like to cancel my ticket, because my meeting got postponed due to clients visit in other branch. Can you help me in this?
Sure, let me know your good name please.
I am Virginia Harris.
Ok, please wait a minute.
Sure.
We found a reservation according to your name.
Ok.
Can I proceed for cancellation?
You can cancel my ticket.
Your reservation has been cancelled.
Thank you.
Thank you for picking us.