Hi. I am suddenly fallen ill due to bad weather, can you please cancel my recent reservation?
Sure, I can help you with that.
Thanks.
May I know your name to check with the current status and revert you?
Sure, Debra Turner is my name.
Ok, please give me a moment.
OK.
We could not find any active reservation by the name you provided.
Ok, then no problem. Please leave it. Anyhow thanks for the information.
Thank you for reaching us.