Hello, I am Sandra Young.
Hello, how may I serve you today?
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. So can you please help me in that?
Sure, I am gleeful to help you.
Thank you.
Please wait a minute.
Sure.
Thank you for the waiting. Sorry to say that no reservation found on your given name.
Ok, That's not a problem. Thanks for your information.
Thank you for choosing us.