Hello.
Hello. How may I guide you?
I want to change an existing reservation, so please help me in changing the reservation.
Sure, I am happy to guide you to change the ticket details once I have found your previous reservation. Can I know your name please?
Myself Jeffrey Wright.
Ok, I need sometime to check your ticket status in our portal. Can you please wait a minute?
Ok.
When I have checked your ticket status, I didn't found any reservation under your name to modify the details.
Not an issue. Thank you.
You are most welcome. Thank you for choosing us.