Hello.
Hello. What assistance you are looking for?
I want to change my reservation, due to some problems I am unable to travel those dates, can you please change my reservation?
Sure, I can help you.
Thanks.
Please tell me the name which is in your past ticket.
Sure, my name is Matthew Robinson.
Ok, please wait a minute.
Ok.
Sorry to inform you, there is no reservation found on your name to modify the details of your ticket.
Oh! it's ok no problem. Thank you for your information.
You are welcome. Thank you for consulting us.