Hi.
Hello.
I am Charles Wilson.
What help can I do for you Wilson?
My cricket match got cancelled, can you help me to cancel my reservation?
Sure, I will help in cancelling your booking. Give me a moment to check your previous booking.
Sure.
Thank you for waiting.
Ok.
I could not found any booking on the name you provide in our data base to cancel it.
That is fine.
You are welcome.