Hi.
Hello, how can I support you for the day?
I want to cancel my reservation due to sudden demise of my grandfather.
Ok.
Can you please help me in that?
Sure, I will help you. May I know your name to check reservation?
I am Shirley Robinson.
Please wait for a while.
Sure.
There is no reservation found with your specified name.
Ok, I think my brother was already cancelled my reservation. Thank you for the response.
Thank you for approaching us.