Hello, Jennifer Carter here.
Hello. Welcome to ABC Airline agency. How can I assist you today?
Due to sudden health issue, I would like to cancel my reservation. Can you please help me out?
Sure, I will definitely help you with that. Please give me a moment.
Sure, take your time.
Unfortunately, there is no reservation found under your name.
Oh, I think the ticket was not booked properly. Anyways, thank you for the information.
It's my pleasure, have a great day.