Hello.
Hello, do you need any help from us?
I want to change my recent reservation, can you please help me?
Sure, could I have your name please?
Myself Scott Miller.
Ok, please allow me a moment.
Sure, I will wait.
Sorry, there is no reservation with your name in our portal to make changes.
That's fine, no issue. Anyway thank you for checking.
You are welcome, have a great day.