Hi.
Hello. How can I assist you?
I want to cancel my recent reservation due to my health problem, so can you please help me in cancellation?
Sure, I can help you with that. May I know your good name please?
My name is David Perez.
Ok, please wait for a while.
Sure.
David Perez, there is no active reservation found under your name to do cancellation.
Not an issue, thank you.
Thank you for choosing us, have a great day.