Hi, I am Shirley Moore.
Hello, how can I provide assistance to you?
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it.
Ok.
Can you please cancel my flight ticket?
Sure, I am perky to help you. Give me a minute, I will check reservation with your name.
Ok.
Thanks for waiting. There is no reservation available with your specified name.
Ok, no problem. Thank you.
Thank you for contacting us.