Hello.
Hello, how may I aid you today?
I want to change my existing reservation due to sudden postpone of my family trip dates. Can you help me with that?
Sure, we are here to help you.
Thank you.
Can I have your name to proceed further?
Sure, Katherine Moore here.
Please wait a minute.
Sure.
Thank you for your valuable time, sorry, no reservation found on your name.
Ok, no worries at all.
Thank you for approaching us.