HI. I am Paul Parker.
Hello Paul, how may I assist you today?
As I am a Journalist, my press conference got postponed, so I need to change my recent reservation. Can you help me?
Sure, I will help you on that.
Ok.
Please hold on a moment to check your previous reservation status.
Sure.
Sorry to inform you, there is no reservation available with your name in our records.
No issue, I will see some alternative. Thank you or your time.
Thank you for reaching us, have a great day.