Hello.
Hello. How may I aid you?
Please help me in changing my existing reservation, as my trip got postponed.
Sure, I am here to help you.
                 Thank you.
May I know your name to check your reservation status?
My name is Debra Robinson.
Ok, please give me a moment.
Sure, take your time.
Sorry, there is no reservation found on your name in our database.
Ok, no issues. Thank you for the response.
Thank you for approaching us.