Hello,. I am Raymond Hernandez.
Hello, how may I serve you today?
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow. Please help me out.
Ok. Please wait for a while, I will check your reservation.
Ok.
Thank you for being patience, there is no reservation found on your name.
No issues, thanks for the information.
Thank you for contacting us.