Hello.
Hello, how may I render you for today?
I want to cancel my recent reservation due to sudden demise of granny. Could you help me with that?
We are very sad to hear this. May I know your good name for further process?
I am Patrick Jones.
Please, hold on.
Sure.
Thank you for your precious time. We have found a reservation on your name, I have cancelled it.
Thank you.
Thank you for reaching us, hope you to see you again.