Hi.
Hello, in what way shall I aid you today?
I want to cancel my recent reservation, due to my sudden health issues. Can you help me in that?
Sure, we are here to assist you.
Thanks for your response.
Can I know your name to check the active reservation on your name?
Sarah Harris, is my name.
Please wait for a moment.
Sure, make it as soon as possible.
Thank you for waiting, currently there is no reservation found on your name.
Ok, not an issue. I think my brother had cancelled it earlier, but he does not informed me. Anyway, thanks for your effort.
Thank you for contacting us, hope we serve you next time.