Hello.
Hello.
Richard Moore here.
How may I assist you at this moment?
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, I will help you with that. Please wait a moment to check your previous reservation.
Ok, I will wait.
We regret to inform you that, there is no reservation on your name in our records.
Anyway, thanks for the information.
Thank you for reaching us, have a great day.