Hello.
Hello. How could I address you today at present?
I would like to cancel my reservation as my exams cancelled, can you please help me out with that?
Sure, I am here to help you in cancellation.
Thank you.
On which name your previous ticket has been reserved?
Reservation has been done under the name Rebecca Jackson.
Give me a moment, let me check and revert to you.
Sure, take your time.
We did not find any reservation on your given name in our data.
Ok, no issues. Anyway thank you for checking out.
Thank you for choosing us.