Hello.
Hello. How may I help you?
Carol Hall here. I was made a reservation earlier in this week. Due to health issue, I want to cancel my reservation. Can you please help me for that?
Sure, I will help you out. Please wait a moment.
Ok, I will wait.
Happy to inform you that your reservation found, can I proceed to cancel?
Please proceed for cancel my reservation.
Ok, your ticket has been cancelled.
Anyway, thanks for helping me.
Thank you for reaching us.