Hi.
Hello, how can I help you today?
I want to cancel my recent  reservation due to sudden cancellation of my trip. Can you help me?
Sure, we are here to help you. May I know your name?
I am Laura White.
Ok, wait for some time.
Sure.
Thanks for waiting there is no reservation found on your name.
Not a big issue, anyhow thank you very much for checking the reservation status.
Thanks for approaching us.