Hello,.
Hello. May I know your name?
Justin Perez is my name.
Justin Perez, how can I assist you today?
I want to cancel my reservation, As my friends have already done my reservation with some other airlines. Could you please help me out?
Ok, I will surely help you with that. Please give me a moment to check your details.
Sure.
Justin Perez, sorry to say you that there is no active reservation under your name.
Ok, not an issue. Thanks for the quick response.
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