Hello.
Hello, how may I aid you today?
I want to cancel my previous reservation as my plan to meet my friend got canceled.  Can you please help?
Sure, we are here to help you with cancellation. May I know your name?
My name is Angela Jackson.
Ok, please wait for a moment.
Sure.
Thanks for your time, there was no reservation found on your specified name.
No, problem, thank you for checking it.
Thank you for opting us.