Hello.
Hello. How can I help you today?
Due to some changes in my trip I need to change my existing reservation can you help me with the changes?
Sure, I am here to help you.
Thank you.
To proceed further, may I have your name please?
I am Deborah Lee.
Ok. Please stay online, I will revert to you.
Sure.
Thanks for your patience. But no reservation is existed with your name.
No problem. Thank you for the information.
Ok, Thank you.