Hello.
Hello, how may I help you?
My name is Christopher Wright, I want to cancel my reservation due to my bad health. Can you help me with that?
Sure, I am here to help you. Please wait a moment, I will check and get back to you.
Sure.
Thank you for waiting, we found a reservation on your given name. Shall I cancel it?
Sure, you can cancel.
Ok, your reservation has been cancelled.
Thank you for helping me.
Thank you for choosing us.