Hello.
Hello, may I know your name please?
Sure, I am Gary Green.
Ok, how can I aid you today?
I want to cancel my recent reservation, due to bad weather at my destination.
Sure, we are glad to help you with cancellation.
Thank you.
Ok, please wait for a while.
Ok, I will wait.
Thanks for your time, there was no reservation found on your name.
Ok, Thank you for your help.
Thank you for approaching us.