Hello.
Hello, How can I assist you the day?
I would like to cancel my business trip because my wife sudden fell ill. So, please help me in this.
Sure, I will help you with that.
Thank you.
On what name do I need to cancel the ticket?
I reserved a seat with my name Matthew Hill.
Ok, please be on hold.
Sure.
Sorry to say that, There is no reservation found on your name to cancel it.
Ok.
Thanks for reaching us.