Hello. I am Kimberly Adams.
Hello, How may I support you?
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me in that?
Sure, we are mirthful to help you.
Thank you.
Please wait a minute.
Sure.
Thanks for waiting, there is no active reservation on your name to cancel.
That's not a problem. Thanks for your information.
Thank you for opting us.