Hello.
Hello, how may I render you today?
I made a reservation earlier this week to give a seminar but due to some technical issues it got post pone. Can you help me with this?
Sure, I will help you with changing. May I know your name?
I made a reservation by this name Samantha Adams.
Please wait for a minute.
Sure.
Thank you for waiting, there is no reservation found on your name.
Ok, no problem. Thank you for your information.
Thank you for opting us.