Hello.
Hello.
I am Stephanie Gonzalez.
Hello, how may I assist you now?
I want to cancel my recent reservation, due to some health issue. Can you please help me out?
Oh! That's sad to know. Hope you get well soon.
Thank you for your concern.
Please be on hold till I check with your previous booking.
Sure, I will wait for your information.
Sorry to inform you, there is no reservation found by your name in our data base.
That's ok, no problem. Anyway thank you for checking.
Thank you for approaching us. Have a nice day.