Hello.
Hello. How can I assist you at this moment?
I am Nicholas Lewis. Can you help me to amend my reservation I had booked a week ago?
Sure Lewis, I will help you with that.
Thank you.
Please wait a moment to check your reservation status.
Sure, take your time.
Sorry Nicholas Lewis, no reservation has found under your name to change.
It's ok. Thank you for checking.
Thank you for choosing us, have a good day.