Hi.
Hello, how can I support you today?
I am Jessica Lopez, I am unable to travel right now due to heavy rains, so can you help me cancelling my reservation?
Sure, i will help you with that.
Thank you.
Jessica, please wait for a moment, let me check the reservation on your name.
Ok, I will wait for your response.
Thanks for waiting, sorry to inform that there is no any reservation found in our system data.
Oh! No problem, thank you for your services.
Thank you for visiting us, we hope see you again.