Hello.
Hello, how can I guide you for today?
Myself Charles Miller. Due to some client meeting, I am going to cancel my reservation. Can you please help me for this?
Sure, I will help you with that.
Thank you.
Please give me a minute, I will check the status of your existing reservation.
Sure, I will wait for your kind response.
Sorry, there is no reservation found under your name in our database.
Not a big deal, anyway thank you very much for your kind service.
Thank you for contacting us, have a nice day.