Hi.
Hello. How can I serve you the best today at this moment?
I need to modify my reservation as I am suffering for health issue. Can you help me with that?
May I know your good name please?
Thank you for considering my request. My name is Joseph Moore.
Please give me a moment.
Sure.
We are happy to inform you that there is a reservation found with your given name. Can you please mention your airport codes?
Good to hear, my airport codes are DCA and PHL.
When you are willing to travel?
I am willing to travel from Jan 28 to Jan 30.
Please share me your specifications.
I need a connected flight in an normal-cost airlines.
We have found a flight with an American airlines of flight 1000 in an economy class with connection limit is 1. Would you like me to proceed?
Yes, do proceed with the booking.
Your ticket has been confirmed.
Thank you.
Thank you for choosing us.