Hello.
Hello, how can I assist you today?
I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
Sure, may I know your name please?
My name is Michael Collins.
We found a reservation with your given name, shall I cancel it?
Yes, please.
Your flight ticket has been cancelled.
Thank you for the help.
Thank you for opting us.