Hello.
Hello. How may I be of your service?
I want to cancel my recent reservation due to heavy rainfall at my source point. Can you help me out?
Sure, could you please let me know your name to check the reservation status?
I am Susan Davis.
Ok, please wait a moment.
Sure.
Thank you for waiting, unfortunately there is no reservation found by this name.
Ok, no worries. Thank you.
Thank you for opting us.