Hi.
Hello.
Katherine Taylor here.
How can I assist you today?
I want your help in changing my recent reservation due to some health issues. Can you please help me in that?
Sure, will you please give me a moment?
Ok, I will wait for your response.
Thanks for waiting, there is no reservation found under your name.
That's ok, no issues. Anyway thank you for your information.
Welcome, have a great day.