Hello.
Hello. How may I assist you?
Can you please help me in cancellation of my ticket which I have done last week?
Sure, I am here to help you with your concern.
Thank you.
May I know your name please to check your reservation status?
Myself Kenneth Garcia.
Please hold on a moment.
Sure.
Kenneth Garcia, no reservation has been found on your name in our database.
It's ok, thank you for your help.
Thank you for choosing us.