Hello.
Hello.
I'm Kevin Smith.
Glad to meet you Smith.
Thank you. My business meeting has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, I will help you with cancelling the reservation. Please wait a moment to check the existing reservation status.
Sure, take your time.
Thank you for waiting.
You are welcome.
Sorry Smith, I did not came across your name in the reservation list to cancel it.
Ok, no issues. Thank you for checking.
Thank you for choosing us. Have a good day.