Hi.
Hello. How can I assist you?
As my exam got postponed, can you help me to change my existing reservation?
Sure, I will help you. Can I know your name for checking the reservation status?
Sure, my name is Ashley Clark.
Ok, please give me a minute.
Ok.
Sorry Ashley, there is no reservation available on your name.
That's ok, thank you.
Thank you for reaching us. Have a great day.