Hello.
Hello.
I am Michelle Turner.
In which way I can assist you today?
I need your help in cancelling my reservation.
Sure, I can help you with that.
Due to heavy rainfall in my city, I am planning to cancel my reservation.
Ok, just give me a moment, I will check your previous reservation status.
Sure.
There is no previous reservation available on your name Michelle Turner.
It's ok, no issues. Anyway, thank you for your immediate response.
Thank you for contacting us, have a good day Michelle Turner.