Hello.
Hello.
I am Kenneth Lopez.
Lopez, how can I aid you today?
I made a reservation earlier to attend a get together party with my college friends. Due to some issue in college it has been postponed. Can you please change my reservation?
Sure, I am happy to help you. Hold on for a moment. Let me check.
Sure.
Sorry Lopez, there are no flights reserved on your given name.
Ok, thanks for informing me.
Welcome, thank you for choosing us. Have a great day.