Hello.
Hello, how may I assist you?
I am Steven Evans.
How may I help you Steven?
I want to cancel my recent reservation due to some emergency. Please help me in cancelling my reservation.
Sure Steven, please give me a moment to check our database.
Sure, take your time.
Sorry Steven, there is no such reservation available on your name. Thank you for reaching us.
It's ok, thank you for your help.
You are most welcome.