Hello.
Hello. How can I aid you?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, I will help you with that.
Thank you.
May I know your name please?
Sure, my name is Lisa Collins.
Lisa Collins, we haven't found your recent reservation under your name in our database.
Ok, no problem. Anyways, thank you for your service.
Thank you for approaching us.