Hello. I am Matthew Lopez.
Hello, how may I render you today?
I want to cancel my reservation due to bad whether conditions, help me in cancelling my reservation.
Sure, I am here to help you.
Thank you.
Please wait for a while I will check your ticket cancelling and revert to you.
Ok.
Thanks for waiting. There is no reservation found with your name.
No problem.
Thank you for choosing us, have a good day.