Hello.
Hello. How can I aid you today?
I want to change my recent reservation, can you help me with that?
Sure, we are here to help you with that. May I know your name to proceed for further?
The ticket is under the name Steven Green.
Please wait for a while, let me check your reservation status.
Sure, take your time.
Thank you for waiting. There is no active reservation found with your name in our reservation list to change it.
That's ok no problem. Thank you for checking.
Thank you for reaching us, have a great day.