Hello.
Hello, how can I assist you?
My trip has been cancelled, due to the sudden change in the climate. Can you cancel my reservation?
Sure, we are glad to help you. Please wait for few minutes, let me check and revert you.
Please cancel my reservation with the name of Larry Baker.
May, I know your name ?
I am Larry Baker.
Thanks for waiting, there is no reservation with your name.
Ok, not a problem. Thanks for the quick response.
Thank you, for choosing us.