Hello.
Hello. How can I aid you today?
My name is David Wright, I want to cancel my reservation as my trip is cancelled due to my bad health. Can you help me to cancel my reservation?
Sure, we can help you in cancelling your reservation. Please wait for a moment, I will check and revert to you.
Sure.
Thank you for waiting, there is no active reservation found on your name.
Ok, thank you for the information.
Thank you for reaching us.