Hi.
Hello. How may I help you today?
Can you help me to change my reservation as my exams are postponed?
Sure, I am here to help you with that.
Thank you.
May I know your name?
David Thomas here.
I have found the reservation. Can I know your travelling dates?
My travelling dates are Feb 17 and Feb 19.
Ok, can I know your airport codes?
My airport codes are from HOU to CLT?
Do you have any other requirements?
I need a connecting flight which returns in the morning.
May I know your depart and return timings? The American airlines are providing a flight having a connection limit 1. Can I proceed with the ticket booking?
You can proceed.
Your ticket is reserved in an economy class and the flight number 1000.
Thank you for booking.
Thank you for reaching us. Have a safe journey.