Hi.
Hello.
I am Debra Wilson.
How can I assist you at this moment?
Can you help me in cancelling my recent reservation, as my exam is postponed?
Sure, I will help you with this. Please give me a moment while I check your reservation status.
Sure.
Debra Wilson, there is no active reservation found under your name in our database.
That's ok, thank you.
Thank you for contacting us.