Hello.
Hello. How may I aid you?
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, I am here to help you.
Thank you for your response.
May I know your name to check your reservation status?
Sure, my name is Sandra Green.
Ok, please give me a moment.
Ok.
We found an active reservation on your, would you like me to cancel that reservation?
Please proceed.
Ok, your reservation has been successfully cancelled.