Hello.
Hello, how can I guide you?
I have to change my journey locations in my previous reservation due to my planned event got shifted to another locations. Is it possible to change?
Sure, may I know your name for checking?
Thank you. Please check my reservation with my name Susan Turner.
Sorry, there is no reservation found under your name.
Oh! It may not be booked properly due to some technical issues while booking.
Thank you for opting us.