Hi.
Hello, how may I assist you today?
I want to cancel my reservation, can you please help me with this?
Sure, I am here to help you.
Thank you.
Can you please share your name?
I am Susan Perez.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no reservation found on your name in our data base.
Not a problem, thank you.
Thank you for reaching us.