Hello.
Hello. How may I assist you today?
I want to change my existing reservation. Can you help me in that?
Sure, I will help you. Please help me with your name.
Myself Dorothy Edwards.
Please allow me a minute.
Ok.
Thank you. Dorothy Edwards, I am really sorry to inform you that there is no booking found on your name.
Ok, no problem. Thank you.
Thank you for reaching us. Have a great time.