Hello.
Hello. How may I help you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Ok, I am here to help you with that. May I know your good name?
My reservation was done under the name Stephen Robinson.
Please wait for a minute.
Sure, take your time.
Sorry to say that, there is no reservation found on your name in our database.
Ok, not an issue. Anyways, thank you for the information.
Thank you for approaching us.