Hi.
Hello, how may I abet you?
I am Kathleen Jackson. I want to cancel my recent reservation, because I want to travel  with my friends on road. Can you please help me out?
Sure, let me go through the reservation list and revert you.
Ok.
We hardly tried to find your reservation but, no reservation has been found with your name.
Ok, no problem. Thank you.
Thank you for reaching us.