Hi, I am Jason Johnson.
Hello, how may I be of your service?
I just want to change an existing reservation due to my plan to meet my girlfriend got post pone. Can you help me in change an existing reservation?
Sure, give me sometime to check and get back to you.
Ok.
Thank you for waiting. Unfortunately there is no reservation found by your name.
That's fine, thanks for your information..
Thank you for reaching us.