Hi.
Hello. How may I render you at this moment?
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
Sure, I am here to help you.
Thank you.
May I know your good name please to check with your existing reservation status?
Sharon Campbell here.
Ok, please wait for few minutes.
Sure.
There is no recent reservation found on your name in our records.
Ok, no problem. Thanks for your information.
Thank you for reaching.