Hi.
Hello. How can I provide assistance to you today?
Due to emergency I need to cancel my recent reservation, can you please help me with that?
Sure, I am here to help you with that, can I know your good name to proceed further?
Deborah Hill here.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, no problem. Thanks for your information.
Welcome Deborah Hill.