Hello.
Hello, how may I aid you today?
Can you please assist me to change my existing reservation that I made earlier to go for holiday trip?
Sure, I am here to help you.
Thank you.
May I know your name, please?
I am Larry Smith.
Ok, please be on hold.
Sure.
Sorry, there is no reservation found on your name in our records.
Ok, no problem. Thank you for the information.
Thanks for opting us.