Hi.
Hello.
I am Jason Wright.
How can I aid you?
I am planning to change my reservation to another destination, so can you help me to change my reservation?
Sure, please allow me a moment to check for your previous reservation status is active or not.
Ok.
Sorry Wright, there is no active reservation have been found under your name in our database to amend it.
That's ok, thank you for your help.
Thank you for reaching us.