Hello.
Hello. How may I help you?
Prepone plan came into a picture owing to announcement of birth of baby boy. So I need to change an existing reservation, can you please help me in that?
May I know your name for the existing reservation process?
My name is Virginia Moore.
Please be on hold let me check and know you the reservation status.
Sure.
Thank you for your time. Sorry, we did not find any reservation under your name.
That's not a problem. Thank you.
Thank you for reaching us.