Hello.
Hello. How can I help you?
I want to cancel my recent reservation due to sudden postpone of my exams. Can you help me with that?
Sure, I will help you.
Thank you.
May I know your name?
I am Emma Moore.
Please wait for a while.
Sure.
Sorry, there are no reservation found on your name.
Ok, no problem. Thank you.
Thank you for choosing us.