Hello. I am Betty Hall.
Hello. How can I help you?
I had planned to go on a trip, but it was postponed due to some reasons.
Ok.
Can you change my recent reservation?
Sure, please wait for a moment.
Take your time.
Your reservation is found, can you please tell your new reservation that you have planned?
I would like to travel from CLT to JFK.
May I know your travelling dates?
I want to travel on 08/12 and 08/14.
Delta airline is available with 1 connection and ticket price is just 100. Shall I proceed the process?
Proceed to booking.
Your reservation is confirmed with flight 1021.
Thank you for helping me out.
Have a safe journey and take care.