Hello.
Hello, how may I aid you?
I want to cancel my recent reservation. Can you help me out?
Sure, I am here to help you. May I know your name?
Anna Martinez.
Ok, please wait for a moment.
Ok, take your time.
Thank you for your time, we did not find any reservation on your name.
That's ok. Anyways, thank you.
Thank you for opting us.