Hello.
Hello, how can I help you today?
I'm Carolyn Scott.
Thanks for providing your name.
I had planned to meet my friend in New York, but it was postponed. I am looking for change of my recent reservation. Can you help me?
Sure, I am here to help you. Please wait a moment.
Sure.
Thanks for waiting. Sorry to inform you that there is no reservation found on your name.
That's not a problem. Anyways, thank you for your help.
Thanks for connecting with us, have a great day.