Hello.
Hello. How can I assist you today?
I just want to cancel my recent reservation, as my neighbour died suddenly. Can you help me?
Sure, will you provide your name for checking the reservation?
Myself Michael Lee.
Please give me a moment.
Take your time.
Thank you for waiting.
That's fine, no issues.Thank you for assisting me.
Unfortunately, there is no reservation found under your name.
Thank you for checking, no issues.
Welcome, have a great day.