Hi.
Hello, how may I assist you today?
I want to cancel my recent reservation due to ongoing tornado at my destination place.
Ok, may I know your name please?
Elizabeth Williams is my name.
Ok, please wait for a moment, I will check and get back to you.
OK.
Sorry, there was no reservation found with your name to cancel.
Ok, no problem. Thanks for the response.
Thank you for opting us.