Hello.
Hello, firstly may I know your name?
My name is Ashley Wright.
Yes, Wright which type of services you are looking from us?
I am very happy to change my existing reservation because my examination was postponed. Please help me in changing my previous reservation.
Sure, I will help you to change your reservation.Please, give me a moment to check the existing reservation.
Sure.
Yes, Wright I do not find any reservation under your name to change.
It's ok. Anyway, thank you for your help.
You are welcome, hope you have a great day ahead.