Hello.
Hello, how can I amend you?
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me with that?
Sure, we are here to help you. May I know your name?
Sure, my name is Karen Allen.
Ok, please wait for a couple of minutes.
Sure.
Thank you for your patience, No reservation was found on your name in our database.
Ok, no worries. Thanks for your response.
Thank you for availing us.