Hello.
Hello. In which way I can aid you today?
I need to change my recent reservation due to some issues, can you help me in doing that?
Sure, I will aid you with that. May I know your name for further process?
I am Brian Clark.
I have found your reservation. Can you please mention your preferable airport code names?
DCA and ORD are the airport codes.
May I know your preferable travel dates?
My trip dates are Jan 08 to 10.
Do you prefer either an economy or business class?
I am ok with any class.
Do you have any another specifications?
I need a connecting flight.
Ok, please hold on a moment.
Sure.
Delta airline flight available with connection limit 1 and fare is 100, shall I confirm this economy class flight?
Ok, please proceed.
Your flight ticket is booked successfully, flight number is 1018.
Thank you for changing my reservation.
You are welcome Brian Clark.