Hello.
Hello. How may I help you?
Can you help me in doing a reservation from PHL to MSP?
Please provide your travelling dates.
My trip dates are Oct 10 to 12.
Do you have specification?
I need direct flight with normal-cost.
Do you have time preference?
I want to depart in evening time.
May I know your name?
I am Melissa Edwards.
 Sorry, there is no flight with your requirement.
Ok, no issues. Thank you for the information.
Thank you.