Hi.
Hello, how may I serve you today?
I need to change my recent reservation as my plan to visit DEN got changed. Now I am going to JFK instead. Can you help me in changing?
Sure, may I know your good name?
I am Laura King.
Please wait for a moment, while I check for the reservation on your name.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok fine. Thanks for your response.
Thank you for visiting us, we hope see you again.