Hello.
Hello, how may I help you today?
I am Kenneth Evans. I would like to change my reservation as I am leaving for hometown, can you please help me out?
Sure, I will help you with that. Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok no problem, thank you for your services.
Thank you for visiting us, we hope see you again.