Hello.
Hello, May I know what kind of service you are looking for?
Can you please change my reservation, due to bad weather conditions?
Sure, I am here to help you out with that.
Thank you.
May I know your good name please to track the details?
My name is Anna Carter.
Ok, Please stay online, I will check the previous list and revert to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
Ok, no issue. Thank you.
Thanks for choosing us, wish you a great day.