Hi. Patrick Hill here.
Hello, how can I support you?
I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
Sure, we are here to help you. Please wait for a moment.
Ok.
Thank you for your patience. We are sorry to say that there was no reservation found on your name.
That's ok, thank you for your help.
Thank you for approaching us.