Hello.
Hello. How can I help you?
I made a reservation earlier to attend for a seminar, due to some issues the seminar has been cancelled.
Ok.
Can you aid me with cancellation on the name of Charles Taylor?
Sure, we are here to help you.
Thank you.
Please, stay online. I will get the details and let you know.
Sure.
Thank you for your time. No reservation found on your name.
No problem, thanks for your assistance.
Thank you for reaching us, have a good day.