Hello.
Hello, how can I assist you?
I would like to cancel my reservation due to some health issues, can you please help me out with that?
Sure, may I know your name to check your reservation from our database?
Thank you. Myself Dennis Evans.
We regret to inform you that there is no reservation found on your name to cancel.
That's ok, no problem. Anyway thank you for checking out.
Thank you for opting us.