Hello.
Hello, How may I aid you today?
I made a reservation earlier to go for a trip but my friend is not feeling well, so that I need to cancel my reservation. Will you help me to cancel?
Sure, I will assist you in this. May I Know your name, please?
Sure, my name is Donald Hernandez.
Ok, wait for a minute please.
Sure.
Thanks, no reservation is existed on your name to proceed next.
No problem, thanks for your support.
Thank you for opting us.