Hello.
Hello. How can I assist you?
Can you please help me in changing my existing reservation? As my meeting got postponed at New York.
Sure, can I know your name please?
My previous reservation has done with the name Paul Williams.
Ok, wait a moment please.
Sure.
Sorry, there is no reservation found on your name.
Oh! That seems something went wrong while booking the ticket previously.
Thank you for approaching us.