Hello.
Hello, how can I assist you?
I would like to cancel my recent reservation, can you help me in that?
Sure, may I know your name to check for the reservation state?
Sure, the ticket has been reserved on the name Kevin Williams.
Ok, please can you wait a moment?
Sure, I will wait for your response.
Sorry, there is no reservation been found on your name to reserve.
That's ok, no problem. Thank you for the information.
Thank you for choosing our agency.