Hi,.
Hello, how may I be of your helping hand?
I am Amy Lopez, I want to change my existing reservation due to my meeting got delayed. Can you be my helping hand?
Sure, we will help you.
Thank you.
May I know your name to check your details in reservation list?
I already mentioned above, please check it.
Ok, please wait for sometime.
Sure.
Thank you for waiting, there is no active reservation found on the name Amy Lopez.
Ok, thank you for your prompt response.
Thank you for choosing our service.