Hello.
Hello. How can I aid you?
Can you please help me in cancelling my previous reservation?
Sure, We are here to help you. Can I know your name?
Thank you. Myself David Lewis.
Give me a minute.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
It's ok, thank you for your help.
Thank you for reaching us.