Hi. I am Sandra Mitchell.
Hello, how can I assist you for the day?
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me out?
Sure, I am here to help you.
Thank you.
Please wait for a moment.
Ok.
Sorry, We found no reservation on your name.
It's ok, thank you.
Thank you for choosing us.