Hi.
Hello, How can I help you?
I want to cancel my recent reservation, due to sudden demise of my granny.
Ok.
Can you help me in this?
Sure, We are here to help you.
Thank you.
May I know your name?
I am Ryan Thompson.
Please wait a minute.
Sure.
Thanks for waiting.
Ok.
There is no active reservation on your name.
Ok, Thank you for the response.
Thank you.