Hi.
Hello. How may I aid you today?
Can you please help me in cancelling my recent reservation?
Sure, I will help you with that.
Thank you.
Can I know your name to check your previous reservation?
Sure, My name is Donna Johnson.
Please be on hold to check.
Sure.
We regret to inform you that, there is no reservation found on your name in our reservation list.
Ok, No issues. Thank you.
Thank you for approaching us, have a great day.