Hi, I am Karen Nelson.
Hello, Please let me know, How can I be of your service?
Can you please help me with booking a flight ticket from ORD to CLT?
Sure, I need to know your travelling dates of your journey. Can you provide them?
Sure, my travel dates are 08/13 and 08/15.
Which type of flight do you prefer i.e., either connecting flight or a direct flight?
I prefer a connecting flight.
Ok, please hold on.
Ok.
Sorry Karen Nelson, we could not provide you the flight on your travel dates, due to the runway problem at your destination.
Ok, no issues. Thanks for the information.
Thanks for choosing us.