Hello.
Hello, how can I assist you?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, may I know your name?
My name is Charles Davis.
Please wait for a moment.
Sure, I will wait for your information.
Thanks for waiting, there was no reservation found on your name.
Ok, not an issue. Thank you for providing information.
Thank you for choosing us.