Hello.
Hello, how may I serve you for the day?
I need to make some modifications in my previous flight ticket booking, can you please assist me with that changing?
Sure, may I know your name please?
Thank you and my name is Betty Mitchell.
Ok, please be on hold for some time.
Sure, I can wait.
Sorry, we could not find any reservation on your name.
Ok, not an issue with that one. Thank you for your information.
Thank you for opting us.