Hello.
Hello, welcome to Swift Travel Agency.
Mary Martin here, booked a ticket for a small trip, but due to some urgency, I need to cancel my reservation, can you please help me?
Sure Martin, I am here to help you.
Ok.
Wait a moment, I will check your previous reservation details.
Thank you for immediate response.
Martin, there is no reservation showing to cancel, I think it may be cancelled.
No issues, I will check with it again, thank you for giving clarification.
That's good. Thank you for reaching us.