Hello.
Hello, how may I help you today?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I am here to help you.
Thank you.
May I know your name?
My name is Timothy Lewis.
Please wait a second. I will check the update.
Sure, take your time.
I did not found any reservation on your name to change.
That's ok, thank you for your information.
Thank you for opting us.