Hi. I need to cancel my reservation as I am not able to make my trip. Can you help me with that?
Hello, how can I help you today? Ok, I will help you with that.
Thank you for considering my request.
May I know your good name please?
Sure, my name is Sandra Roberts.
Please wait for a while.
Sure.
Thanks for being patient, there is no active reservation found on your name .
Not a problem, anyways thank you for the information.
Thank you for availing us.