Hello.
Hello, how may I help you?
Ronald Moore is my name.
That's a nice name Ronald Moore.
Due to the new project which I was handling in my office, I am unable to travel my new office, can you please cancel my ticket?
Sure, I am here to help you. Please give me a minute to check your reservation.
Thank you. Sure.
Sorry to inform you, there is no reservation found with your name to cancel.
No problem, I think my brother might cancelled the ticket.
Ok.
Thank you for your search and helping like us.
You are welcome. Thank you for consulting us.