Hi.
Hello. How can I aid you?
Can you please help me in cancel my recent reservation?
Sure, We are here to help you. May I know your name?
Stephen Lee.
Give me  a minute.
Sure.
Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel  it.
Ok, no problem. Thank you.
Thank you for picking us.