Hello.
Hello. How may I help you?
Owning to an emergency, I want to cancel my recent reservation. Can you help me?
Sure, I am here to help you with the ticket cancellation. Can I know your name please?
Thank you for accepting my request, I am Ashley Taylor.
Ok, please wait a minute.
Sure.
Sorry to intimate you that, there is no active reservation found with your name in our database to cancel the ticket.
That's fine, no problem. Thank you for your information.
You are welcome. Thank you for reaching us.