Hello.
Hello. How may I assist you today?
I want to cancel my reservation, due to some problems I am unable to travel those dates so can you please cancel my reservation?
Sure, I will help you with that.
Thank you.
May I know your name to check your previous reservation?
Sure, my name is Kenneth Young.
Sorry to inform you that, there is no reservation found with your name in our records.
Oh! It's ok no problem.
Thank you for reaching us, have a great day.
Thank you for your service.
Welcome.