Hello.
Hello. How can I assist you?
I am Jack Lee, want to cancel my recent reservation due to some emergency. Please help me out with that.
Sure, I'll help you in that. May I know your good name please? Fine, please wait for a while.
Sure, take your time.
Jack Lee, there is no reservation found under your name to do cancellation.
It's ok, not an issue. Thank you for your help.
Thank you for choosing us.