Hi.
Hello. How can I assist you today?
I am Kimberly Garcia.
Nice to meet you.
In my previous reservation I gave wrong airport codes, so can you help me for changing an existing reservation?
Sure, I will help you on that.
Thank you.
Please give me a moment for checking your reservation status.
Ok, I will wait for your response.
Thank you for waiting. There is no reservation found under your name.
Oh! It's ok, no problem. Thank you for your quick response.
My pleasure, have a great day.