Hi.
Hello, how may I be your helping hand today?
I have made a reservation earlier for holiday trip but due to my health issue I want to change my reservation. Can you help me with that?
Sure, we will help you.
Thank you.
May I know your name please?
My name is Ashley Harris.
Ok, please wait.
Ok.
Thanks for your time, no reservation was found on your name.
No problem, thank you for your information.
Thank you for choosing us.