Hi.
Hello,. May I know your name please?
I am Katherine Phillips.
How can I abet you?
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
Sure, we are here to help you. Please standby.
Ok.
Thanks for waiting, there is no reservation found in your name to cancel.
It's ok, thank you.
Thanks for approaching us.