Hello.
Hello. How can I help you today?
I want to cancel my reservation due to storm effect at my destination place, will you help me in this?
Sure, I am glad to help you to cancel your reservation.
Thank you for accepting my request.
May I know your name?
Sure, I am Joseph Martin.
Please allow me a moment.
Sure.
Sorry, I didn't find any reservation on your name in our database to cancel your reservation.
No problem, thank you.
Thank you for reaching us, have a nice day.