Hello.
Hello. How may I guide you?
I am Anthony Lee. I would like to cancel my reservation as I have my sister's marriage, can you please help me out?
Yes, I am happy to guide in that cancelling.
Thank you.
Just wait for a while.
Sure.
When I checked in our booking list there is no ticket done on your name to cancel it.
Ok no problem, thank you for your services.
Most welcome.