Hi.
Hello,.
I am Mark Wilson.
How may I support you today?
I want to cancel my reservation as my plan to meet my share holder is postponed. Can you help me with the cancellation process?
Sure, please stand by. I will get back to you.
Ok.
As you informed us to cancel your reservation, but there is no reservation found on your name to cancel.
Ok, no issues. Thanks for your excellent service.
Thanks for approaching us, we hope to serve you again.