Hi,.
Hello,. May I know your good name please?
My name is Lisa Moore.
How may I assist you today?
I made a reservation earlier in the wrong date unknowingly, so can you help me in changing my existing reservation?
Sure, I will help you in this. Please be on hold for a minute, I will revert to you.
Ok.
Sorry, we do not found any reservation in your name to change your existing reservation.
Ok, thank you.
Thanks for approaching us.