Hi.
Hello.
I am Mary Brown.
How can I assist you today?
Actually I am an old person and I don't know how to change a flight ticket that is booked by my son in the last week but suddenly I got admitted in hospital with a typhoid fever, so I am unable to travel the trip and my son is busy in his office work. Can you please help me in changing my flight ticket booking?
Sure, will you please give me a moment?
Thank you and I will wait for your response.
Your reservation is found. Will you mention your travelling dates please?
Sure, my travel dates are 12/22 and back on 12/24.
Please provide your airport codes.
My airport codes are from SEA to DFW.
There is a flight with price 100 and the connections 1 is available. Shall I confirm?
Yes, you can confirm my flight ticket booking.
Your ticket is booked. The flight number is 1007 and the airline is Southwest.
Thank you so much for your quick help in changing my flight ticket.
Welcome, have a great day.