Hi.
Hello.
I am Laura Lopez.
Laura Lopez, how can I aid you today?
I would like to cancel my recent reservation, can you please help me in cancellation?
Sure, I am here to help you.
Thank you.
Hold on for a moment. Let me check.
Sure.
Sorry Lopez, there are no flights reserved on your given name.
Ok, no issues. Thank you for your information.
Welcome, thank you for choosing us. Have a great day.