Hello. I am Edward Martin.
Hello, how may I help you?
I would like to book a ticket from PHL to JFK, can you please help me out?
Sure, may I know your travelling dates?
I am travelling on these dates March 15th and 17th.
Do you have any requirements?
I need economy class.
May I know your airlines preferences?
I don't have any preferences.
There is a connecting flight 1016 in economy class, can I proceed?
Ok, you can proceed.
Your booking is done.
Thank you for your services.
Welcome.