Hello, I am Jason Perez.
Hello, Jason Perez, how can I help you today?
Owing to an emergency I had to request for this cancel reservation, Can you be my helping hand for cancellation?
Sure, we are glad to help you. Please wait for a moment.
Ok.
Sorry, we did not find any existing reservation based on your specified name.
Thank you for providing information.
Thanks for reaching us, have a great day.