Hello, Mary Martin here, is this is Air Traffic Travel Agency?
Hello Mary. Yes, this is Traffic Travel Agency. How may I guide you at this moment?
I have booked a ticket to San Francisco for attending a meeting, but suddenly the venue changed to PHL, can you please help me in do some modifications in the existing reservation?
Sure, hold on for a moment please.
Ok, take your time.
Sorry Mary, there are no previous reservation found on your name.
Oh! No issues, thank you for your clarification, it might have been cancelled through my company and booked  again.
Thank you for reaching us. Have a good day.