Hi.
Hello. How can I aid you?
I want to change my existing reservation which is done recently due to some problems, can you please help me?
Sure, I am glad to help you in amending your reservation.
Thank you.
Please allow me a moment to check for your reservation status is active or not. Please provide me the name to check for the status.
Sure, I am Laura Thomas here.
Ok, please wait for a while.
Sure.
Thank you for waiting. There is no active reservation have been found under your name in our database to amend it.
Ok, no problem. Thank you for your service.
Thank you for reaching us.