Hello.
Hello.
I am Shirley Harris.
Shirley, how can I assist you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I am here to help you.
Ok.
Hold on for a moment. Let me check.
Ok, take your time.
Sorry Harris, there are no flights reserved on your given name.
That's ok. Anyways, thank you for your help.
Welcome, thank you for choosing us. Have a great day.