Hi.
Hello.
I am Karen White.
How can I aid you?
Can you help me in changing my recent reservation?
Sure, please wait for a while.
Ok.
Reservation found, please tell me your trip dates.
I will fly from 11/05 to 11/17.
May I know your airport codes please?
My source is PHL to JFK.
Please confirm your trip dates. I found a flight 1001 of Southwest airlines for you.
You can book it.
Your ticket is booked.
Thank you.
You are welcome.