Hello.
Hello, how can I provide assistance to you?
Due to having heavy snow-storm at my place, I can not travel to reach my destination. For this I want to cancel my reservation with the name of Elizabeth Evans.
Sure, we are gleeful to assist you in cancellation. Please wait for a while, I will check  the reservation list and revert to you.
Sure.
Thank you for your patience.
Ok.
Sorry to notify that, there is no reservation found on your given name.
Not a problem. Thank you for your helping hand.
Thank you for approaching us. Have a good day.