Hello,. I am Mary White.
Hello, how can I help you today?
I just want to cancel my reservation, due to cancel of my trip with friends. Can you please help me with that?
Ok, I can help you to cancel your reservation.
Thank you.
Please wait.
Sure.
Sorry, we did not find any reservation on your name to cancel.
Ok, no issue.
Thanks for reaching us, have a nice day.