Hello.
Hello, how may I help you today?
Due to sudden work at my office, I want to change my existing reservation. Can you please help me with this?
Sure, we are perky to help you. May I know your good name to proceed further?
Sure, my name is Linda Carter.
Please be on hold.
Sure.
We did not find any active reservation on your name in our database to change it.
Ok, Thank you for your service.
Thank you for availing us.