Hello.
Hello. What assistance do you need from our agency?
I have to cancel my reservation due to my planned trip got cancelled because of financial issues. Can you please help me with that?
Sure, I can help you to cancel your existing reservation.
Thank you.
May I know your name please?
Please check my reservation with my name Kenneth Edwards.
Ok, please give me a minute.
Sure, take your time.
Sorry to inform you that, there is no reservation found with your name.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
You are welcome Kenneth Edwards. Thank you for reaching our travel agency.