Hello.
Hello, how can I assist you today?
Actually my Snooker's competition is postponed, so that I want to change my existing reservation. Can you help me?
Ok, please can I know your name to check for the reservation status in our records?
Ok, I am Sarah Martin.
Please wait a moment I will check.
Sure.
Ok, thank you for waiting. Sorry as per your need there is no reservation been found to amend it.
Ok, not an problem.
Thank you for connecting with our agency.