Hello.
Hello, how may I aid you today?
I am David Hall. Can you please help me in changing my existing reservation, as my football match got postponed to some other date.
Sure, we are here to help you.
Thank you.
Please wait for a couple of minutes.
Sure.
Thanks for your time, there is no active reservation found in your name to change.
No problem, thanks for your information.
Thank you for availing us.