Hi.
Hello, how may I render you today?
Due to some health issues I could not catch my flight at right time, so I need some help to change my existing reservation.
Sure. Can you please provide me your name?
Myself Rachel Anderson.
Ok, please wait a minute.
Sure.
Thanks for waiting. There is no active reservation found on your name.
Ok, no problem. Thank you for your information.
Thank you for availing us.