Hello, I am Elizabeth Lopez.
Hello. How may I assist you Lopez?
Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation. Can you help me with that?
Sure, I will help you.
Thank you.
Please wait a moment to check your previous reservation.
Sure.
We regret that, there is no reservation found with your name in our records.
Ok, no issues. Thanks for your help.
Thank you for approaching us, have a great day.