Hello,.
Hello, how may I address you?
I am Joseph Edwards. I need to cancel my recent reservation, due to heavy rainfall my event has been cancelled. Can you please help me with cancellation?
Sure. Let me check the status and revert you.
Ok.
We found a reservation on your name. Shall I proceed to cancel your reservation?
Ok, proceed.
Your reservation has been cancelled and your amount will be refunded to your bank account with in 2 to 3 working days.
Thank you.
Thank you for choosing our service.