Hello.
Hello. How may I help you right now?
Owing to an emergency I had to request for this change reservation, Can you please help me in that?
Sure, I will help you with your request. Can you please provide your name to check your previous reservation?
My name is George Williams.
Please wait a moment to check.
Sure.
Thank you for waiting, sorry as per your concern I can not amend your reservation as your reservation is not found as per our records.
Ok, that's not a problem. Thanks for your information.
Thank you for reaching us, hope you have a great day.