Hello.
Hello, how can I help you today?
Due to my health problem I want to change my existing reservation, can you please help me to change my reservation?
Sure, we are here to help you.
Thank you.
May I know your name?
My name is Deborah Davis.
Ok, wait for some time.
Sure.
Thanks for waiting there is no reservation found on your name.
Not a problem, thank you for your information.
Thanks for approaching us.