Hello.
Hello. How can I assist you?
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
Sure, please help me with your name to check.
My name is Betty Gonzalez.
Please wait for a while.
Sure.
Sorry, I did not find any reservation by your name in our database.
That's ok, thank you for checking.
Thank you for reaching us.