Hi.
Hello, how may I assist you today?
I would like to cancel my recent reservation, my baseball tournament has been rescheduled to future dates. Can you help me in this?
May I know your good name please?
I am Amy Scott.
Just wait a second, I will check and get back to you.
Sure.
There is no reservation found with your given name.
It's ok, not a problem. Thank you.
Thank you for availing us.