Hi.
Hello. Do you need any help from my side?
I want to cancel my reservation, can you please help me with this?
Sure, I can help you and can I know your name please?
I am Stephanie Hernandez.
Please allow me a moment.
Sure.
Sorry, there is no reservation found for the user name in our data base to cancel it.
Ok, not a problem. Thank you.
You are most welcome and thank you for reaching us.