Hello.
Hello. How may I assist you today?
I am Dennis Lewis.
Welcome to flight booking agency Dennis.
I would like to cancel my reservation as I got hospitalised, can you please help me out?
Sure, I am oblige to help you.
Thank you.
Please wait a moment to check your previous reservation.
Sure.
We regret that, there is no reservation found with your name in our records.
Ok no problem, thank you for your services.
Thank you for reaching us, have a great day.