Hi.
Hello, how can I aid you?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, I am here to help you with your concern. May I know your name to check with the status?
Cynthia Davis here.
Thank you for providing your name, Cynthia Davis. Please wait a moment.
Sure.
Thank you for waiting, Cynthia Davis. Regret to inform that there is no active reservation found under your name to cancel.
Ok, no problem. Thanks for your information.
Thank you for reaching us.