Hello.
Hello. In which way I can aid you at this moment?
I am Jack Edwards. I would like to cancel my recent reservation because of some personal work, can you help me with this?
Sure, I can aid you with that. Please wait a moment, I will check your previous reservation status.
Thank you for quick response. Sure, take your own time.
There is no previous reservation found under your name.
That's fine, not a issue, thanks for your information anyways.
Thank you for contacting us, have a good day.