Hello.
Hello, how may I serve you?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I am happy to help you. Can I have your good name to proceed further?
I am Patricia Young.
Sorry, we did not find any active reservation on your name in our records.
Ok, no problem. Thanks for the information.
Thank you for opting us.