Hello.
Hello. How can I aid you today?
Can you please help me with cancelling my existing reservation?
Sure, I am here to help you.
Thank you.
May I know on whose name the ticket has been reserved formerly?
Sure, myself Anna Scott.
I found a reservation on your name, shall I proceed to cancel it?
Yes, please.
Your ticket has been cancelled Anna Scott.
Thank you for helping me with cancellation.
Welcome, thank you for choosing us. Have a great day.