Hi.
Hello, how may I serve you for the day?
I need to change my reservation as my plan to go for an adventure trip got postponed. Can you help me?
Sure, we are here to help you.
Thank you.
May I know your name please?
I am Joseph Hernandez.
Ok, please be on hold.
Sure.
Sorry we could not find any reservation on your name.
That's Ok, thanks for your response.
Thank you for choosing us.