Hi.
Hello. How may I help you?
I am a police officer and there is a meeting which is going to be held at Washington but suddenly there is an issues which is going in my home town Charlotte, so I have to change my ticket reservation. Can you please help me in changing my flight ticket booking which I have done under my name Ruth Thomas?
Sure, I will help you with the change of flight reservation. May I know your name please?
Thank you for accepting my request, I have done my reservation under my name Ruth Thomas.
Ok, please wait for a moment.
Sure.
Thanks for your time.
Ok.
But I am sorry to say that there is no flight reservation on your name to change it.
It's ok, anyway thank you for the information.
Thank you.