Hello.
Hello, how can I serve you today?
 Please help me with the flight ticket modification which I had done recently?
Sure, I will help me with that.
Ok, thank you.
May I know your good name please?
My name is Larry Michell.
Please wait for a while.
Ok, please take your time.
Thanks for being patient, there is no active reservation found on your name.
Ok, that is not a problem. Thank you for the information.
Thank you for approaching us.