Hello.
Hello.
I am Rachel Thomas.
How can I assist you at this moment?
I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, I am ready to help you with that.
Thank you.
Please wait a moment  to check your reservation status.
Sure, take your time.
Sorry Rachel Thomas, no reservation has found under your name to cancel.
Ok, no issues. Thank you for checking.
Thank you for choosing us, have a good day.