Hello.
Hello, what can I do for you?
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you please help me with this?
Sure, may I know your good name?
Sure, I am Frank Martin.
Wait a minute, we will check your reservation status.
Sure.
We could not find any reservation on your provided name.
Ok, Thank you for your service.
Than you for availing us.