Hello.
Hello, how can I help you?
I would like to cancel my reservation which is under my name, as my holiday trip has been cancelled.
Ok, may I know your good name please?
Sure, my name is Helen Phillips.
Please wait for a moment.
Sure, take your time.
Thank you for waiting.
You are welcome.
Sorry, there is no reservation found on your name to cancel.
Ok, no issues.My brother might have cancelled my reservation. Thank you for checking.
Thank you for connecting with us.