Hello.
Hello. What service do you need from our travel agency?
I have planned an event with my friends but suddenly it got cancelled. So please help me with cancelling my reservation.
Sure, I am glad to assist you with that.
Thank you.
May I know your full name as it is in your previous ticket?
Sure, myself Christopher Thomas.
Ok, please give me a minute.
Sure, take your time.
Sorry for the inconvenience, there is no reservation found with your name in our database.
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
It's my pleasure. Thank you for consulting our travel agency.