In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Input: Consider Input: customer: Hello. 
 agent: Hello. How can I help you? 
 customer: Being a scientist, I have to give a seminar at Austin, AUS. This is the reason for booking a ticket on 11/23. Will you help me? 
 agent: Sure, I am here to help you. 
 customer: Ok. 
 agent: Can I know your source code please? 
 customer: Book a ticket from Charlotte, CLT. 
 agent: Ok, may I know when you want to return? 
 customer: 11/25 is my return date. 
 agent: Do you need any halt in between your journey? 
 customer: Yes, I need a halt. 
 agent: Wait a minute please. 
 customer: Sure. 
 agent: Thank you for waiting, we found a flight with number 1026 and airline AA at a price of 200 with 1 connection. Shall I proceed? 
 customer: Ok, book my ticket with this flight. 
 agent: Sure, your booking is done. 
 customer: Thank you for your service. 
 agent: May I know your name please? 
 customer: Reserve a ticket with the name of Gary Phillips. 
 agent: Thank you for reaching us, have  a nice day.

Output: book


Input: Consider Input: customer: Hello. 
 agent: Hello, how may I serve you at this moment? 
 customer: Myself Kenneth Parker, I have to attend my friend marriage at Charlotte. Can you please help me in reserving the ticket from MCO to CLT? 
 agent: Sure, I will help you. Please send your travelling dates. 
 customer: I am willing to leave on Oct 02 and again I will rertrieve on Oct 04. 
 agent: Do you have any limitations? 
 customer: I mostly prefer for single connection. Can you please check for this? 
 agent: There is a direct flight available with AA airline, shall I book it? 
 customer: Yes, please go ahead and reserve the ticket. 
 agent: Your booking is done with flight number 1026. Happy journey. 
 customer: Thank you very much for reserving the ticket. 
 agent: You are welcome, have a nice day.

Output: book


Input: Consider Input: customer: Hi. 
 agent: Hello. How can I assist you at this moment? 
 customer: I want to reserve my ticket from JFK to AUS to visit Austin, can you please help me in booking? 
 agent: Sure, I am here to help you. Can you please provide your journey dates? 
 customer: Ok, my planned dates of journey are from Nov, 14 to Nov, 16. 
 agent: Do you have any connection limit preference? 
 customer: I want to travel in a direct flight. 
 agent: Do you have any other specifications for this journey? 
 customer: Not required. 
 agent: May I know your good name please? 
 customer: Sure, my name is Larry Lopez. 
 agent: Larry Lopez, we regret to inform you that there are no direct flight services are available on this route on your provided dates. 
 customer: Ok, no problem. Anyways, thank you for your service. 
 agent: Thank you for contacting us.
Output: no_flight