Hello.
Hello, how can I assist you?
Can you please help me in changing my existing reservation to Oakland? As my meeting got postponed at Oakland.
Sure, let me know your travelling dates. Sorry, may I know your name?
My previous reservation has done with the name Laura Thomas.
Ok, please wait for a moment.
Sure, I will wait.
Thanks for waiting, there was no reservation found on your name.
Ok, not an issue. Thank you for providing information.
Thank you for choosing us.