Hello.
Hello, what can I do for you?
I want to cancel my reservation due to some issue, could you please help me to cancel?
Sure, may I know your name please?
I am Jacob Moore.
Ok Jacob, please wait for a moment. I will check the details and inform you. There is no reservation on your name, Jacob.
Ok, take your time. Ok, thank you for your information.
Thanks for reaching us. Have a nice day.