Hi.
Hello, how may I aid you today?
I want to change an existing reservation due to health issue, can you please help me?
Sure, can I have your name to proceed?
Sure, my name is Jack Robinson.
Ok, please wait a moment.
Sure, I will wait for your response.
Thank you for your time, sorry no reservation found on your name.
Ok, not an issue.Thank you for your information.
Thank you for availing us.