Hello.
Hello, how may I serve you today?
Can you please aid me to cancel my recent reservation, as my meeting is cancelled due to heavy rains?
Sure, I am here to help you with this. May I know your name please?
Sure, please check the ticket under the name Amanda Williams.
Ok, please wait for a mean while.
Sure, take our time.
There is a reservation found under your name to cancel, shall I proceed with this cancelling of reservation?
Yes, I am fine with cancellation. Please proceed.
Ok, your reservation has been cancelled successfully.
Thank you for your quick response.
You are welcome, have a safe flight.