Hello.
Hello, how may I help you today?
Owing to an emergency, I just want to cancel my recent reservation. Can you please help me?
Sure, I will help you with cancellation.
Thank you.
May I know your good name?
Steven Collins is my name.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok, thanks for your service.
Thank you for visiting us, we hope see you again.