Hi.
Hello, how may I serve you?
Myself Deborah Carter.
Ok.
For some personal reason I want to cancel my reservation, can you please help me?
Sure. Please provide the flight details? Ok. Please wait for a while. I will check with your details and let you know. Sorry Deborah. I could not find any flight reservation on your name.
It's ok. Thank  you for the information.
Thanks for reaching to us.