Hello.
Hello. How can I help you?
Owing an emergency, I want to cancel my reservation. Can you help me out?
Sure, I will help you in cancelling your reservation.
Thank you.
To cancel your reservation, can I have your name?
Myself Laura Johnson.
Ok, please wait a moment.
Sure, take your time.
Sorry Johnson, I didn't find any reservation to cancel your reservation.
That's not a problem. Thank you for checking.
Thank you for opting us.