Hello.
Hello. How can I aid you today?
I am looking to book a flight ticket from CLT to DEN. Can you help me for that?
Sure, I am here to help you. May I know your travel dates please?
My travelling dates are Mar 19 and Mar 21.
Ok, do you have any specifications?
I prefer to book a direct flight in  my journey.
Ok, hold on for a moment. Let me check the best available flight for you.
Sure, I will wait for your response.
May I know your name please?
My name is Shirley Adams.
Sorry Shirley Adams, there are no flights reserved on your given name formerly.
That's ok, thank you for checking.
Welcome, thank you for choosing us. Have a great day.