Hello.
Hello,.
I am Frank Gonzalez.
How can I aid you today?
Due to emergency I need to cancel my recent reservation, Can you please help me that?
Sure, we are glad to help you in cancelling  your ticket. Please, wait for a while.
Sure.
Thanks for waiting. There is a reservation found on your name. Can I proceed with cancellation?
Yes, please cancel my ticket,.
Your ticket has been cancelled. Thank you for availing us.
Thanks for your quick response.
Have a nice day!.