Hello.
Hello.
 I want to change my existing reservation due to sudden rainfall at my source. Can you please help me with this?
How may I help you? Ok, ill help you with that.
Thank you.
May I know your name please to check the status of your reservation?
Myself Edward Turner.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure, I will be waiting.
Sorry, there is no reservation matching with your name in our portal to make changes further.
That's ok, thank you for the information.
Thank you for reaching us.