Hello.
Hello, how may I help you?
I am Stephen Martin here. I have planned to visit my cousin, but there is a meeting in my office on  that  date. Can you please help me in cancel my recent reservation?
Sure, please hold on.
Ok, take your time.
Sorry, no reservation found on given name.
Ok, It may be cancelled by my manager, but he didn't informe me. Anyway, thank you for searching.
Thank you for reaching us.