Hello.
Hello, how can I help you?
Due to sudden demise of my great grandfather, I want to cancel my recent reservation. Will you help me in that?
Sure, please provide your name.
My name is Patrick Adams.
Ok, please wait for a moment.
Sure.
Thank you for your time, There was no reservation found on your name in our database.
Ok, thank you for your help.
Thank you for reaching us.