Hello.
Hello. How can I assist you?
I have made an earlier reservation to attend for a seminar at my university, due to some issues seminar has been postponed. Can you please assist me to change it?
Ok, I will help you with that.
Thank you.
Ok, may I know your name?
Sure, my name is Ashley Thomas.
Ok, thank you for waiting. Sorry, there is no reservation been found to change it.
That's Ok, thanks for your service.
Ok, thank you for choosing our agency.