Hello, I am Cynthia Young.
Hello, how may I assist you at this moment?
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
Sure, we are here to help you with this.
Thank you.
Please hold for a moment, let me check your previous reservation status.
Sure, take your time.
There is no active reservation found with your name in our reservation list to change it.
That's ok, thank you for checking.
Than you for approaching our agency, have a great day.