Hi.
Hello, how can I oblige you today?
I need to change my existing reservation as my exams got postponed, Can you please help me with that?
Sure, can I know your good name?
David Thomas here.
Please stand by.
Sure, I will wait for your response.
Thank you for waiting, there is no active reservation found with the given name.
Ok, no problem. Thanks for your information.
Thank you for opting us.