Hello.
Hello, how can I aid you?
I am Eric Collins. I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me in changing?
Sure, give me a minute for checking.
Sure, take your time.
Sorry, there is no active reservation found under your name.
That's ok, thank you for your information.
Do you want to anything else?
No, thank you for asking.
Thank you for reaching us.