Hello.
Hello, how may I assist you today?
I am planning to change an existing reservation, due to health issue. Can you please help me out?
Sure, may I know your name for the changing process?
My name is Williams Brown.
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.
That's fine, thank you for your service.
Welcome, Thank you for reaching us.