Hi.
Hello, how may I serve you now?
I want to cancel my recent reservation due to my health issue, so can you please help me with this?
Sure, I will help you with that. May I know your good name?
My name is Joshua Evans.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Not a problem, thank you for checking.
Thank you for visiting us.