Hello,.
Hello, how may I aid you?
I am Kimberly Lopez. I want to cancel my recent reservation which was reserved earlier in last week due to postpone of my business trip. Could you please help me?
Sure, please wait for a while.
Ok.
We found a reservation on your name. Shall I proceed with cancelling?
Please proceed with cancellation.
Your reservation has been cancelled.
Thank you for the best service.
Thank you for contacting us, have a good day.