Hello,.
Hello. How may I guide you today?
Can you please help me in cancelling my recent reservation, as my FIFA match got cancelled.
Sure, I am gleeful to help you with that. May I know your name please?
Myself, Lisa Mitchell.
Please wait for a while, let me check your previous reservation status.
Ok.
Thank you for waiting. There is no reservation found on your name in our database to cancel it.
Ok, no issues. Thank you for opting us.
Thank you for reaching us, have a great day.