Hello.
Hello, how can I help you today?
I made a reservation earlier in the wrong date unknowingly. Can you please change my existing reservation?
Sure, may I know your good name?
Sure, I am Shirley Allen.
Please wait for a moment.
Ok, I will wait.
Sorry to say that, no reservation was found with your good name.
Ok, Thank you for your help.
Thank you for reaching us.