Hello.
Hello, how can I help you today?
Can you please help me in doing some modifications in my recent reservation? As I'm unable to catch the flight due to heavy rainfall.
Sure, may I know your good name?
Sure, my name is Sharon Young.
Please wait for a moment.
Sure, I'll wait for your response.
Sorry to say that, no reservation was found with your good name.
Oh! That's ok, thank you for giving the information anyways.
Thank you for reaching us.