Hi.
Hello, how may I assist you?
I just want to change my recent reservation, as my NBA play offs match has been postponed due to bad weather. Can you help me out?
Sure, may I Know your good name?
I am Sarah Wright.
We found a reservation on your name, may I know your destination and origin airport codes?
Sure, I will take off from PHX and land at JFK.
May I know your new trip dates?
My preferable dates are 06/05 and 06/07.
We found a flight on your details with airline Frontier, flight number: 1021. May I book this ticket?
Please proceed.
Your ticket has been booked.
Thank you for your help.
Thanks for choosing us.