Hi.
Hello, how can I support you today?
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me in cancellation?
Sure, we are here to help you.
Thank you.
Please wait a moment.
Sure.
Sorry to inform, no reservation found with your name.
Ok, not an issues. Thank you for your information.
Thanks for reaching us. May I know your name for documentation purpose?
I am Frank Wright.
Thank you.