Hello.
Hello, what help are you seeking form our agency?
I need to alter my recent reservation, can you please help me?
Ok, can you please share your name to check with your previous booking?
Myself Kathleen Brown.
Please give me a moment to check with your previous booking.
Ok, I will be waiting.
Sorry ot tell you, there is no reservation found by your name in our database.
That's ok, thank you for the information.
Thank you for choosing our agency regarding your change in reservation.
You are welcome.
Have a great day ahead.