Hello.
Hello, how may I assist you?
I am Michelle Martinez.
Michelle, what can I do for you?
As I am suddenly fallen sick due to bad weather, I want to cancel my recent reservation. Could you help me in cancelling my recent reservation?
Sure, hold on for a moment.
Ok.
Let me check in our database. Sorry Michelle, there are no flight tickets are reserved under your name.
Ok, no worries. Thanks for your service.
You are welcome.