Hello.
Hello. How may I aid you?
I want to change my existing reservation, can you please help me with this?
For checking your reservation, we need your good name. Please mention it.
My name is Jennifer Edwards.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Ok.
I am sorry to say you that there is no reservation found under your name in our database.
No problem, thank you.
Welcome Jennifer Edwards.