Hi.
Hello, how may I lend a hand to?
Kevin Anderson here.
Nice to meet you Kevin Anderson.
I want to cancel my trip due to my health condition, can you please help me with that?
Sure, I am here to help you for this. Let me check your reservation status in our records.
Ok.
Sorry to inform, no reservation is found with your criteria.
That's ok, thank you for checking.
Thank you very much for contacting our agency.