Hello.
Hello.
I want to cancel my reservation, due to some problems I am unable to travel those dates, can you please cancel my flight ticket?
Sure, I am oblige to help you. Can you please provide your name to check your previous reservation?
Thanks, my name is Shirley Roberts.
Ok, please wait a moment to check.
Ok.
We regret that, there is no reservation found with your name in our records.
Oh! May be I am not booked my ticket properly at that time.
Thank you for reaching us, have a great day.