Hello.
Hello, how can I help you today?
I would like to change my recent reservation due to some personal issues, will you help me with that?
Sure, may I know your name?
Thank you for accepting my request. Myself Shirley Miller.
Please wait a moment.
Sure, I will wait.
Sorry to say, no reservation found with your name.
Ok, not an issue. Thank you for your information.
Thanks for reaching us.