Hello.
Hello, how may I aid you?
I need your help in changing my flight ticket which is reserved before. As I have decided to travel my journey on another day due to some other reasons. Can you help me in that?
Sure, I am glad to help you. May I know your name?
I am Robert Martinez.
Please give me a moment to check your ticket status.
Sure.
Sorry Robert Martinez, no reservation is available by your name.
No problem, thank you.
Thank you for reaching us.