In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
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Question: customer: Hi. I am Jessica Evens. 
 agent: Hello,. How may I serve you? 
 customer: I want to book a flight ticket on  01/04 to 01/06 for which I have a exam at IAH. 
 agent: Sure, may I know your origin point? 
 customer: My source code is ATL. And I want with 1 connection. 
 agent: Sorry to inform that there is no flight found with your specification. 
 customer: Ok. Thank you for  information and your service. 
 agent: Thank you for reaching us.

Answer: no_flight


Question: customer: Hello. 
 agent: Hello. How may I assist you today? 
 customer: Can you please help me to search a flight with 0 connection limit? 
 agent: Sure, I will help you with that, please share your airport codes? 
 customer: Thank you, the airport codes are from NY-LGA to IL-ORD. 
 agent: Ok, let me know your travelling dates? 
 customer: The travelling dates are 09/22 to 09/24. 
 agent: May I know your name please? 
 customer: Sure, my name is Catherine Rodriguez. 
 agent: Sorry Catherine, no flights as per your details. 
 customer: Ok, no problem. 
 agent: Thank you for reaching us. 
 customer: Thank you for your information.

Answer: no_flight


Question: customer: Hello. 
 agent: Hello, how may I be at your service today? 
 customer: Can you please help me to book a flight from AUS to MSP? 
 agent: Sure, can you please let me know your specific dates of travel? 
 customer: My travel dates are Nov 4th and 6th. 
 agent: Do you prefer any stopover in between journey? 
 customer: I prefer to fly in direct flight. 
 agent: Do you have any more specifications? 
 customer: No. 
 agent: Ok, please be on hold. 
 customer: Sure. 
 agent: Thank you for your time, we did not find any flights matching your credentials. 
 customer: No problem, thank you. 
 agent: For documentation purpose may I know your name please? 
 customer: My name is Laura Jackson. 
 agent: Ok, thank you for choosing us.

Answer:
no_flight