Hello.
Hello. How can I help you today?
I want to change my existing reservation due to some health issues, can you please help me in this intent?
Sure, I will help you to change that reservation. But I need your name to check the reservation details in our database.
Sure, my name is Ashley White here.
Ashley White, actually we do not have any data with your name in our database.
Ok, not an issue.
Do you want any more information from us?
No, thank you for your service.
That's fine, it's my pleasure, have a great day.