Hi.
Hello. How can I aid you?
I am Ashley Clark. I need to amend my reservation due to some issues, can you help me out?
Sure, please allow me a moment to check for the status.
Sure, take your own time.
Thank you for waiting.
My pleasure.
Sorry to say, there is no active reservation have been found under your name in our database to amend it.
That's ok, not an issue. Thank you for your information.
Thank you for reaching us.