Hello.
Hello, how can I aid you?
I want to cancel my existing reservation, which is done recently. Can you please help me out?
Sure, I can help you with that. May I know your good name please?
Sure, Edward Brown here.
Please wait for a while.
Sure, I will wait for your positive response.
Edward Brown, I found your reservation and I have successfully cancelled it.
Thank you very much in cancelling my reservation.
Thank you for choosing us.