Hi.
Hello, how may I aid you?
Myself Brenda Thompson, I want to cancel my flight reservation as I am unwell. Can you please help me?
Sure, please wait for a moment I will check your details and proceed further.
Sure, I will wait.
Sorry to say, there is no reservation on your name in my database.
No problem, thank you for checking.
Thank you for reaching us, have a safe journey.