Hi, I am Amy Carter.
Hello, how can I help you today?
   I have to book a flight ticket  that I am unable to do, could you please help me in booking flight ticket on dates 03/16 and 03/18?
Sure, kindly share your airport codes.
My airport codes are PHL and CLT.
Is  there any other specifications on your trip?
I need a connecting flight which should return afternoon.
Ok, please wait a moment.
Ok, take your time.
Sorry to say, no flights found with your requirement.
That's ok, thank you for the help.
Thanks for reaching us.