Hi.
Hello, how can I assist you?
Can you please help me in cancelling my recent reservation? As I'm feeling sick.
Sure, please wait for a moment.
Ok.
May I know your good name please?
Sure, my name is Sarah Thompson.
Sorry, there is no reservation found on your name in our database to cancel.
Oh! May be my friend has already cancelled it, thank you anyways.
You are welcome.