Hi. I am Charles Edwards.
Hello, how may I assist you?
 I would like to enjoy with my friends at phoenix hot air balloon ride. Can you help me in my reservation?
Sure, I will help you.
Thank you.
When are you planning to make your journey?
I will start my journey on 02/15. I will return on 02/17.
Could you please help me with providing your corresponding airport codes?
My source airport code is New York, NY - JFK. My destination is Phoenix, AZ - PHX.
Do you prefer any halt in between journey?
Yes, I need a halt in my journey.
Thank you for providing all necessary details. Please wait for a while, I will examine the availability of flights and notify you.
Ok, take your time.
 Thanks for waiting, we are pleased to inform you that we have found a Delta airline, flight number-1001 connections-1 and price limit is 100. Shall I proceed?
Proceed with my booking.
Ok, your booking has been done.
Thank you for your prompt service.
Thank you.