Hello.
Hello. How can I aid you today?
Owing to an emergency, I want to cancel recent reservation. Can you help me?
Sure, I will aid you with that. May I know your name for further process?
Thank you. I am Amanda Williams.
Ok, please wait a moment.
Sure.
There is no previous reservation available under your name.
Ok, not an problem. Thank you for your information.
Thank you for reaching us.