Hello, I am Kevin Thomas.
Hello, how can I help you today?
Due to sudden demise of my great grand father I want to change my existing reservation. Can you help me in this?
Sure, I can help you to change your existing reservation. Please give me a moment.
Sure.
Thanks for your time. We found an existing reservation with your name. Please share your new journey dates?
My travelling dates are from 01/13 to 01/15.
Please forward your preferable airport codes?
My airport codes are from CA - LAX to MA - BOS.
Ok, please wait for a while. I will get back to you.
Ok.
We found a flight with Delta airlines and flight number is 1007 having single connection. Shall I book this ticket?
You can proceed.
Your reservation has been done.
Thank you for your service.
Thank you for connecting with us. Have a safe journey.