Hello, I am Deborah Lewis.
Hello, how may I help you today?
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Sure, please hold a moment, let me check your reservation and get back to you.
Ok, I will wait.
Thanks for your valuable time, sorry, unfortunately no details found with your name.
Ok, that's not an issues. Thanks for your help.
Thanks for your interest, have a great day ahead.