Hi.
Hello, how may I assist you for today?
Can you please change my existing reservation?
sure, I will help you about it. Can you please provide the name on which your previous reservation is done?
Myself Donna Adams.
Sorry Adams, there is no reservation under your name in our database.
Ok, fine. Thank you for your information.
My pleasure, thank you for opting our service. Hope you have a great day ahead.