Hello.
Hello, how may I aid you today?
I am Gregory Jackson, I want to cancel my ticket, my plan to meet my sister is cancelled as she is coming to meet me. Can you cancel my ticket?
Sure, we are here to help you. Please wait a moment, let me check your reservation and let you know.
Sure.
Thank you for your time, sorry, no reservation found with provided name.
Ok, thank you for the details.
Thank you for picking us.