Hi.
Hello. How may I aid you now?
Can you cancel my recent reservation which I have done with my name?
Sure, I am happy to help you in cancelling.
Thank you.
For cancelling your reservation, we need to know your name. So, please send me your good name to check your reservation status.
Ok, I am Carolyn Campbell.
Ok, please wait for a moment.
Sure, take your time.
Sorry to say that, we have not found any active reservation on your name in our records.
It's ok, thanks for checking.
Thank you for choosing us.