Hello.
Hello. How may I assist you?
Can you please help me with changing my previous reservation now?
Sure, I will help you. Please help me with your name to check your reservation status.
My booking was done with the name of Donald Martinez.
Thank you for providing your name, please wait a moment.
Ok, I will be waiting for your response.
Donald Martinez, no reservation has been found on your name in our records.
Oh! That's fine. Thank you for checking.
Thank you for reaching us, have a nice day.