Hello.
Hello, how can I aid you today?
Due to our family meeting has been postponed, so I want to change my existing reservation.
Ok, I can help you with that. May I know your name?
Amy Perez here.
Please wait for a while. I will get back to you.
OK.
Thanks for waiting. We have found a reservation on your name. Can I know your new journey details?
I want to change from Chicago, IL - ORD on 10/28 to Austin, TX - AUS on 10/30.
Please hold on. I will check and let you know.
OK.
Thanks for your patience. There is a flight with airline number 1019 and airline name is JetBlue. Price of ticket is 200. Shall I proceed further with this booking?
Ok, you can proceed with Jet Blue airline.
Your reservation has been confirmed.
Thank you for helping.
Thank you for connecting with us. Have a happy journey.