Hello.
Hello. How may I be of your service?
My plan to attend function got postponed, will you help me to cancel my recent reservation?
Sure, we are here to help you.
Thanks.
Please let me know your name to check the reservation status.
Sure, my name is Barbara Baker.
Ok, please wait a moment.
Sure.
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, thank you for your help.
Thank you for consulting us.