Hello.
Hello. How may I be at your service for the day?
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me out?
Sure, May I know your good name?
My name is Alexander Hall.
Give a minute, I will check the previous list and let you know the details of it.
Ok.
No reservation found on your name.
No problem, thank you for the information.
Thank you for reaching us, have a nice day.