Hello.
Hello, how may I help you today?
My plan to visit a function got postponed, will you help me to cancel my recent reservation?
Sure, we will help you.
Thanks.
May I know on which name the ticket has been reserved?
I made a reservation on the name of Joshua Davis.
Please wait for a while, I will check the reservation list and revert to you.
Sure.
Thank you for waiting.
Ok.
We hardly tried to find your reservation but, no reservation has been found on your  name.
No problem, thank you.
Thank you for reaching us.