Hi,.
Hello. How can I aid you?
I need to change my recent existing reservation due to postpone of my document verification in office. Can you please aid me with changing my reservation?
Sure, I can help you.
Thank you.
May I know your name?
My name is Patrick Hill.
Please wait a while.
Ok.
Thanks for your time. We didn't found any reservation by this name.
No problem, thank you.
Thank you for picking us.