Hello.
Hello, how can I guide you for today?
My scheduled examination dates has been postponed. So, I would like to change my existing reservation which is under my name.
Can you please provide your name to check whether your reservation is existed or not?
Sure, my name is Kimberly Hall.
Sorry, there is no reservation found under your name.
Ok, no issues. Thank you for checking.
You are welcome. Thank you for contacting us.