Hio.
Hello, how may I help you today?
I am Kevin Martinez. As I need to stay back in own city due to hails on roads and heavy snow. I need to cancel my reservation. Can you please help me out?
Sure, we are here to help you. Please wait for some time, I will check with your reservation status and revert to you.
Ok.
We hardly tried to find your reservation but, no reservation has been found with your name.
No issues. Thank you for your information.
Thank you for reaching us. Have a good day.