Hello. I am Kimberly Lewis.
Hello, how may I assist you today?
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
Sure, we will help you. Please give me a moment to check the reservation list.
Ok.
Thank you for waiting, there was no reservation found on your name in our database.
Ok, no issues. Thank you.
Thank you for opting us.