In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Q: customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: Can you help me to book a flight from PHL to DTW? 
 agent: Sure, let me know your travel dates? 
 customer: I would like to travel on Sept 26 and 28. 
 agent: Do you have any requirements? 
 customer: I need a connecting flight. 
 agent: Ok, may I know your name please? 
 customer: My name is Sandra Hall. 
 agent: United Airlines has a connecting flight with number 1005 for fare 100, shall I proceed? 
 customer: Proceed with booking. 
 agent: Your ticket is reserve in economy class. 
 customer: Thank you. 
 agent: Thank you for opting us.

A: book
****
Q: customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I planned to meet my friend in HOU, can you please help me to book a flight ticket from AUS? 
 agent: Sure, please share your journey dates? 
 customer: I prefer to travel on Sep 24 and Sep 26. 
 agent: Do you have any specifications? 
 customer: I would like to return back in afternoon. 
 agent: Is there any class preference? 
 customer: No. 
 agent: May I know your good name? 
 customer: I am Jason Garcia. 
 agent: Sorry, no flights found on your given details. 
 customer: Ok, no problem. Thank you for your information. 
 agent: Thank you for choosing us.

A: no_flight
****
Q: customer: Hello. 
 agent: Hello. 
 customer: I am Kimberly Baker. 
 agent: How may I aid you now? 
 customer: I need to cancel my reservation, can you help me out please?'. 
 agent: Ok, please wait. 
 customer: Ok. 
 agent: Sorry there is no booking been found on your name. 
 customer: That's ok, no problem. Thank you for reaching us. 
 agent: Thank you for choosing our agency.

A:
no_reservation
****