Hello. I am Elizabeth Moore.
Hello, how can I support you for the day?
I need to cancel my recent reservation, as my exam scheduled has been cancelled. Please help me in cancelling?
Sure, I am here to help you. Please wait for a moment.
Ok.
We found reservation on your given name. Shall I proceed to cancel?
Ok, cancel my reservation.
Your booking has been cancelled.
Thank you for your help.
Thank you for reaching us.