Hello.
Hello, how may I assist you?
I need to change my reservation which I have done to meet my friend but now he is not in a position to meet me so please help me with that.
Ok, please share your name so that I can help you.
Sure, myself Pamela Wright.
There is no reservation on your name Pamela Wright.
It's ok fine. Anyway, thank you for your time.
Welcome, have a nice day.