Hello.
Hello, how can I aid you?
I would like to cancel my recent reservation, will you help me with that?
Sure, I can help you with that. May I know your good name please?
Thank you for accepting my request, myself Samantha Wright.
Please wait for a while.
Sure, I will wait.
There is no active reservation found under your name to do cancellation.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.