Hello.
Hello, how may I serve you at this moment?
The planned trip got cancelled due to storm effect in that location, can you please guide me with flight ticket cancellation process?
Sure, I will help you. Please wait for a moment.
Thank you and I can wait for your response.
May I know your name?
My name is Rachel Hall.
Yes, I have found your reservation. Shall I cancel it?
Yes, please go ahead with cancellation process.
Your ticket has been cancelled successfully.
Thank you for cancelling my flight ticket booking in quick manner.
You are welcome, have a nice day.