Hi.
Hello, welcome to smile agency. How can I assist you?
I am Katherine Johnson. I need to cancel my recent reservation due to bad weather in my city. Could you please help me in doing that?
Definitely, let me check your details of reservation.
Sure.
Johnson, there is no reservation found on your name to do cancellation.
No problem, thank you for your valuable information.
Welcome, thank you so much for using our service.