Hi. I am Gary Campbell.
Hello, how may I serve you at this moment?
I need to cancel my reservation as my exams got cancelled, can you please help me out in cancellation?
Sure, I will help you. Please wait for a moment.
Ok.
I have found your reservation, shall I cancel it?
Yes, you can.
Your booking is cancelled successfully.
Thank you.
You are welcome, have a nice day.