Hello.
Hello.
I am Helen Walker.
How may I help you?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, I am happy to help you to change the ticket details. Can you please give me a minute?
Ok.
Sorry to intimate you that, I have not found any active reservation with your name to change the details.
Ok, no issues. Thank you for your help.
You are welcome. Thank you for reaching us.