Hi.
Hello.
Debra Anderson here.
Debra, how may I assist you at this moment?
I would like to cancel my recent reservation due to heavy snowfall in my location.
Ok, please hold on for  a moment to check your reservation status.
Ok, take your time.
Debra, I did not find any active reservation with your name in my database.
Not an issue, thank you for helping me.
It's my pleasure.