Hello.
Hello, how may I assist you today?
I want to change my existing reservation due to some bad weather conditions. Can you help me in that?
Sure, we are here to help you.
Thank you.
May I know your name for the changing process?
Charles Edwards here.
Please wait for a moment.
Ok.
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.
Ok, no problem. Thank you.
Welcome, thank you for reaching us.