Hello.
Hello, how can I aid you for the day?
Can you help me with the cancellation of my reservation?
Sure, may I know your good name?
Please check for the booking which I had done on the name Melissa Moore.
Please wait for a moment.
Ok, please take your time.
Thank you for waiting, there is no reservation found with the given name.
That is ok, thank you for assisting me.
Thank you.