Hello, I am Nicole Jackson.
Hello, how may I serve you at this moment?
As my manager did not approve my leave, I would like to cancel my recent reservation.
Sure, I will help you. Please wait for a moment.
Sure, take your time.
Sorry, there is no reservation existing on your name.
That's ok, thank you for checking.
You are welcome. Thank you for opting our services, have a nice day.