Hello.
Hello, how may I be there at your service?
I made a reservation earlier this week to give a seminar but due to some technical issues it got post pone. Can you help me to changing an existing reservation?
Sure, I can help you. May I know your name?
I am Alexander Anderson.
Please wait a while.
Sure.
Thanks for your time. We didn't found any reservation by this name.
Ok, not an issue. Thank you for your information.
Thank you for opting us.