Hello. Lisa Roberts here.
Hello, how can I assist you today?
Due to sudden health issue, I am not able to travel in a flight on those date that I want to travel. So, I would like to change my reservation. Can you please help me out with that?
Sure, I will help you with that.
Thank you.
Please wait for while, I check for the reservation on your name.
Sure, take your time.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for visiting us, we hope see you again.