Hello.
Hello, how can I assist you today?
Can you aid me to cancel my reservation due to emergency?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
Carol Hall here.
Ok, please wait a moment.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Oh! really. Thank you for the help.
Thank you for choosing us.