Hi.
Hello, how may I aid you today from my end?
Can you please check if there is a reservation active by the name Jacob Phillips?  If it is active, I need to change it.
Sure, I am here to help you out. Please provide me your respected name to check whether any active reservation is found on your name or not.
I have already mentioned above.
For confirmation purpose I have asked you the same. Thank you for your response. Please allow me a moment and let me check the reservation status.
Sure, take your own time.
Sorry Jacob Phillips, I got the result in our plane by filling your name is that " No reservation found for this user".
Ok fine, thanks for your response.
Thank you for reaching us.