Hello.
Hello. Welcome to ABC flight ticket booking agency. How can I help you today?
Can you cancel my recent reservation, because I have cancelled all my plans due to  earthquake.
Sure, I will help you.
Myself William Evans, can you please check my reservation on that name?
Please wait a moment.
Ok.
No previous reservation found on your name William Evans. Do you want to know any thing else from us?
Ok, fine no issue. Thank you for your help.
Thank you for reaching us, have a good day.