Hello.
Hello.
Charles Phillips, here.
How can I assist you?
I want to change my existing reservation due to heavy snow fall in JFK.
Sure, wait for a minute.
Ok.
Yes Charles, your reservation is found may I know your source and destination details?
I am travelling from SEA to DCA.
Sure, may I know your travelling dates?
Travel dates are 06/14 to 06/16.
Yes Charles, I found a flight-1004 with delta airlines, can I proceed?
Please proceed for booking.
Yes, your ticket is confirmed.
Thanks for your help.
Thank you for approaching us, have a safe journey.