Hello.
Hello, how can I support you?
Yesterday I have booked a ticket for Houston but your agent misplaced my origin code from Austin to Boston. Can you please change my existing reservation?
Sure, we are here to help you. Can I have your name to check your details in our database?
I am George King.
Ok, please wait a moment.
Sure.
Unfortunately, there is no reservation exist to modify.
Ok, no issue. Thanks for your valuable information.
Thank you for consulting us.