Hello.
Hello. How can I aid you today?
My name is Janet Garcia, can you help me to change the reservation which is existing?
Sure, I am here to help you. Hold on for a moment. Let me check.
Ok, please take your own time to check.
Sorry Janet Garcia, there are no flights reserved on your given name formerly.
Thank you for assisting me, I will check my mails to know more about my reservation status.
Welcome, thank you for choosing us. Have a great day.