Hello.
Hello, how may I aid you today?
Can you please help me in changing my existing reservation, as my football match got postponed to some other date.
Sure, we are here to help you. May I know your name to proceed further?
My name is Debra Moore.
Ok, please wait for a while.
Sure.
Thank you for your time, sorry no reservation found on your name.
No problem, thanks for your information.
Thank you for reaching us.