Hello.
Hello. What can I do to make your experience better with us?
I need to cancel my existing reservation, which is done recently. Can you please help me out?
Sure, I'll help you in cancellation.
Thank you for considering my request.
Could you please let me know your name to check the reservation list?
Myself Margaret Nelson.
Thank you for providing your name, please wait a moment.
Sure, I will wait for your response.
Thank you for waiting, Happy to inform you that there is a reservation found by this name.
Not a big problem, anyway thank you for the information.
Shall I cancel the ticket?
Yes, please proceed with that reservation cancel.
Your ticket has been cancelled successfully.