Hello.
Hello.
My name is Carol Evans.
How may I aid you Carol?
My business meeting has been cancelled, so I would like to cancel my recent  reservation. Could you please help me with that?
Sure, I will help you Carol Evans. Please wait a moment, I will check is there any previous reservation available or not on your name.
Ok.
No previous reservation available on your name Carol Evans.
That's ok, no issues.
Do you want to know any thing else from us?
Thank you for the information.
Thank you for contacting us, have a nice day.