Hi.
Hello. How can I aid you?
Due to heavy rains my tournament got cancelled, so I just want to cancel my recent reservation, can you help me?
Ok, please can I know your name to proceed with your concern?
I am Timothy Turner.
Ok, thank you for waiting.
Sure.
Sorry, there are no flight tickets found on your name to cancel as per our records.
That's ok, thank you for your information.
Thank you for choosing our agency.