Hello, I am Brian Taylor.
Hello, How best can I respond to you?
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow. Can you help me in cancelling my reservation?
Sure, we are here to make your work ease. Please wait for a couple of minutes, I will check the existing reservation to cancel it.
Ok.
Thank you for waiting, there is no reservation found on your name in our airline database.
It's Ok, thanks for your response.
Thank you for reaching us.