Hello, I am Margaret Miller.
Hello, how can I help you today?
I want to cancel my trip due to an emergency. Can you aid me in cancelling my existing reservation?
Sure, I am here to help you with that.
Thank you.
Pleas wait a moment.
Take your time.
Sorry, no reservation found on your name.
No issues. Thank you for checking.
Thank you for reaching us, have a nice day.