Hi,.
Hello. How may I assist you today?
Owing to an emergency I had to request for this cancel reservation.
Sure, I'll help you in cancellation. Could you please let me know your name to check the reservation status?
Ok. I am Alexander Baker.
Ok, please wait a moment.
Sure.
Thank you for waiting, unfortunately there is no reservation found by this name.
Thanks for your assistance.
Thank you for choosing us.