Hi.
Hello. How may I be of your service?
I want to cancel my recent reservation owing to an emergency.
Sure, I'll help you in cancellation. Can you please share your name to check the reservation list?
My name is Susan Taylor.
Thank you for providing your name, please wait a moment.
Sure.
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
Thank you.
Thank you for availing us.