Hello.
Hello, how can I help you?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, can you provide me your name?
Sure, myself Michelle Thomas.
Give me a moment.
Sure.
Michelle Thomas. I regret to inform that there is no reservation by your name.
It's ok, thank you for your help.
Thank you for reaching us.