Hi.
Hello. How may I aid you?
Owing to an emergency, my meeting with client got cancelled. So I want you to cancel my existing reservation.
Sure, we are happy to help you. May I know your good name?
Sure, Nicole Martin here.
Ok, please wait for a while.
Sure.
Thanks for waiting, we found a reservation o your name in our records and it has been cancelled successfully.
Thank you for your kind service.
Thank you for choosing us.