Hi.
Hello. How can I aid you?
Can you cancel my recent reservation?
Sure, may I know the name to check for the status?
Ok, I am Helen Parker.
Please be on hold, I will get back to you in a minute.
Take your own time.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
It's ok, thanks for your information.
Thank you for reaching us.