Hello,.
Hello, how may I oblige you today?
I am Nicholas Roberts. I would like to cancel my recent reservation, due to hurricanes my business meeting has been cancelled. Can you please help me?
Sure, we are glad to serve you. Please hold a moment.
Sure.
Thanks for your valuable time, we found  a reservation on your name. Shall I proceed to cancellation?
Ok, proceed.
Sure, your ticket has been cancelled.
Thank you for your service.
Thank you for reaching us.