Hello.
Hello. How can I help you today?
I am Jonathan Brown.
Yes Brown.
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.
Sure.
Brown, but there is no any active reservation with your name in my database.
That's fine.
Thank you for reaching us.