Hello, I am Samantha Jackson.
Hello, how can I aid you today?
I want to change my reservation, can you help me with it?
Sure, we are here to help you with that.
Thank you.
Please wait for a moment, let me check your previous reservation status.
Ok.
Thank you for waiting. There is no active reservation found with your name in our reservation list to change it,.
No problem, thank you for the information.
Thank you for reaching us.