Hello.
Hello, how can I provide assistance to you?
I need your help in cancelling my reservation as my plan to go for shopping got cancelled due to bad weather conditions.
Sure, I am mirthful to help you.
Thank you.
May I know your name to check the reservation?
I am Helen Roberts.
Please wait for a moment.
Sure.
We found that, there is no reservation available on your name.
Ok, I think my friend was already cancelled my reservation. Thanks for the response.
Thank you for approaching us.