Hello.
Hello, how can I provide service to you?
I want to cancel my reservation, because my holiday trip is cancelled due to bad weather. Can you please help me in cancelling my ticket?
Sure, I will help you with that. Can you please mention your name for further process?
I am Paul Hill.
Ok, please wait for a while.
Sure.
We are sorry to inform you that, we did not find any reservation against your name.
Ok, no issues. Thanks for the details.
Thank you for choosing us. Have a good day.