Hello.
Hello, how may I aid you today?
Can you please help me to cancel my reservation due to heavy Snowfall at my destination place?
Sure, we are perky to help you.
Thank you.
Can you please share your good name?
Sure, my name is Janet Johnson.
Please be on hold.
Sure.
There is no reservation found on your name in our database to cancel it.
Not a problem, thank you.
Thank you.