Hello.
Hello. How best can I help you today?
I want to change my existing reservation due to bad weather conditions. Can you please help me to change reservation?
Yes, I will definitely try my best to help you in changing your reservation.
Thank you for accepting my request.
Please, provide me your good name to check your reservation status.
Myself Margaret Nelson.
Ok, please wait for a while.
Sure.
We regret to inform you that, we have not found any active reservation on your name in our records.
That's ok, no issues. Anyway thank you for checking out.
Thank you for choosing us, have a good day.