Hello.
Hello, how can I help you?
I just want to cancel my reservation due to some health issue. Can you help me with this?
Sure, I am happy to help you. Can you please share your name?
Sure, I am Rachel King.
Please wait for a while, I will check and get back to you.
Sure, I will wait.
Sorry, there is no reservation found on your given name.
Ok, Thank you for providing information.
Thanks for choosing us.