Hello.
Hello. May I know how best I can help you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I'll try to help you in changing an existing reservation.
Thank you.
Could you please let me know your name to check the reservation list?
My reservation was done under the name Kathleen Perez.
Thank you for providing your name, I have checked the reservation list to change your ticket but there is no reservation found by this name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for approaching us.