Hi.
Hello, how may I aid you?
I need to amend an existing reservation due to an emergency, can you please help me?
Sure, may I know your name please?
Sure, my name is Anthony Evans here.
Wait a while ,kindly.
Sure, I will wait.
Thank you for your time, we did not find any active reservation in your name to make changes further.
Ok, not an issue.Thank you for your information.
Thank you for reaching us.