Hello.
Hello, how can I support you?
Due to sudden demise of my grand father, I want to cancel my recent reservation. Will you help me in that?
Sure, I am here to help you.
Thanks.
In what name the reservation has been made?
I made a reservation earlier on the name of Sarah Scott.
Please wait for a while.
Sure.
Thanks for your time, but no reservation found in your name.
No issues, thank you.
Thanks for your approach.