Hi.
Hello, how may I assist you today?
I need to change my reservation as my get together program got postponed. Can you help me out with this?
Sure, we are here to help you.
Thank you.
May I know your good name please?
I am Carolyn Mitchell.
Please wait a minute.
Sure.
We found a reservation on your name, can you share your travel dates please?
I will start on Aug 12 and return on Aug 14.
May I know your airport codes please?
My origin is BOS and destination is MSP.
Do you need a stopover?
Yes.
Is there any other requirements do you have?
I need to depart in the morning please.
Sorry, there is no flight available on your required details.
That's alright, thanks for your assistance.
Thank you for availing us.