Hello.
Hello, how may I address you?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, please let me know on what name your reservation was made formerly.
Nancy Thompson.
Ok, please wait.
Ok, I will wait.
Thanks for waiting, there is no reservation found under your name in our data base.
Anyway, thanks for the information.
Thank you for consulting us.