Hello.
Hello. How may I assist you today?
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
Please wait a moment, let me check with your details in our database.
Sure.
May I know your name for cancellation?
Mark Nelson here.
Sorry, there are no active reservations on your n.
No problem, Thanks for the information.
Thank you for reaching our service.