Hi.
Hello. How can I help you?
I am suffering with typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help in cancelling my ticket?
Sure, may I know your name please to check the reservation status?
Sure, I have reserved my name with Amy Lopez. Please check with that name.
There is no reservation found with your details, Amy.
Ok, fine not an issue. Thank you for checking my query.
Thank you for choosing us, have a good day.