Hello.
Hello, how may I assist you?
My holiday trip has been postponed.Can you please help me for changing the existing reservation?
Sure, may I know your good name please?
Sure, my name is Stephanie Rodriguez.
Ok Rodriguez, hold on for a moment please.
Sure.
Sorry to say this Rodriguez, in our data base we could not find a reservation with your name.
Ok, no problem. Thank you for your information.
Thank you for reaching us.