Hello.
Hello. How may I help you?
My name is Stephen Perez, I want to modify my reservation which I have done recently. Can you help me with it?
Sure, I can do that for you. Please wait for a while, let me check your reservation status in our database.
Ok, take your own time.
Sorry Perez, I did not find any reservation under your name in our database.
That's ok, thank you for your assistance.
You are welcome and thank you for choosing us.