Hi,.
Hello. How can I aid you?
I want to change my reservation, due to the heavy rainfall at my destination place. Can you help me with that?
Sure, I will help you.
Thank you.
Please provide me your name for checking purpose.
Please check with the name of Carol White.
Please wait a minute.
Sure.
Thanks for waiting. There is no reservation found on your name.
Ok, no issues. Thanks for the information.
Thank you.