Hello.
Hello, how can I aid you?
I want to cancel my recent reservation. Could you help me with that?
Sure, I can help you with that. May I know your good name please?
Stephen Turner.
Ok, please wait while I'll check your reservation status.
Ok.
Stephen Turner, there is no active reservation found under your name to do cancellation.
That's ok, no problem. Thank you.
Thank you for choosing us.