Hello,.
Hello, how can I help you?
I am Amanda Mitchell from Oakland.
Ok.
I want to change my existing reservation due to some health issues. Can you be my helping hand in this?
Sure, we are here to help you.
Thank you.
Please wait for a while, I will check with the reservation list on your name and revert to you.
Sure, I will wait.
Thank you for being patient, There was no reservation found on your given name.
Not a problem. Thank you for your information.
Thank you for opting us.