Hello.
Hello, how may I serve you?
I want to cancel my reservation, so please help me in the cancellation.
Sure, I will help you. Please wait for a moment.
Please check the reservation with the name of Nicole Baker.
May I know your name? Ok, Please wait for a moment.
Ok.
Sorry, there is no reservation existing on your name.
Not an issue. Thank you.
You are welcome, have a nice day.