Hello.
Hello, how can I be your helping hand today?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Sure, I can change your reservation right now. Before that I need to know your good name please?
My name is Elizabeth Gonzalez.
Ok, wait for some time I will check the reservation on your name and get back to you.
Ok, I will wait for your response.
We are sorry to say that, there is no active reservation found on your name.
That's ok, thank you for checking.
Thanks for approaching us.