Hello.
Hello, how may I help you?
As my business meeting got cancelled, can you help me to cancel my recent reservation?
Sure, may I know your good name please?
Yes, my name is Alexander Hall.
Thank you, Please wait a moment. I will check and revert you.
OK.
Thanks for waiting, there is no flight found on your name.
OK, thank you.
Thanks for choosing us, Have a great day.