Hello.
Hello. How can I assist you today?
I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?
Sure, will you mention the name for checking the reservation?
Sure, my name is Rachel Collins.
Please give me a moment.
Ok.
Thank you for waiting.
Oh! It's ok no problem.
There is no reservation found under your name.
Thank you for your information.
Welcome, have a great day.