Hello.
Hello, how may I help you?
I am Carol Taylor. Due to some personal issue, I want to change my recent reservation, can you help with this?
Sure, please wait for a moment.
Ok.
There is a reservation found on your name, can you please share your alternate airport codes?
I want to travel from EWR to SEA.
May I know your planned travel dates please?
My travel dates are 05/12 and 05/14.
Yes, there is a flight available from AA airlines with connection 1, shall I confirm your booking with this flight?
You can confirm.
Your ticket is booked with flight 1018.
Thanks for your help.
You are most welcome.