Hello.
Hello, how can I help you?
Can you please help me with cancelling my previous reservation due to my health issues?
Sure, I am here to help you.
Thank you.
Ok, May I know your name to proceed further?
Ok, my name is Donald Phillips.
Ok, please wait for a moment.
Sure, take your own time.
Thank you for waiting, we are sorry to inform you that there was no reservation found on your given name.
Oh! That's completely fine. Thank you for helping me.
Thank you for choosing us.