Hi.
Hello. How may I assist you?
Angela Perez here. Yesterday I booked a ticket to New York through your agency, your agent by mistakenly booked a ticket on wrong dates, so I want to change my reservation.
Ok, please wait for a moment.
Ok.
I will check for your previous reservation. Sorry to inform you that there is no reservation found on your name.
That's ok, no issues.
Thank you for reaching us.