Hello.
Hello. How may I assist you today?
My name is Betty Taylor. I want to change my reservation which I had done recently. Can you help me?
Sure, I will help you with that, please hold on for a moment to check your reservation status.
Ok, take your time, I will wait.
Betty, I did not find any reservation with your name in my database. Thank you for reaching us.
Ok, may be my friend did not done my reservation properly. Thank you for assisting me.
You are welcome.