Hi.
Hello, how may I assist you today?
 I need to book a flight ticket from OAK to JFK, can you help me in booking a flight ticket?
Sure, we are here to make your journey comfort. Help me with your journey dates, so that it will be easier to move further in booking.
Sure, my journey dates are Sep 12 and Sep 14.
Are you okay with connecting flight or you need a direct flight?
I prefer maximum one connection.
Would you like to avail any benefits for the comfort of your journey?
I would prefer return time at afternoon.
Can I have your name please?
Sure, Patrick Young here.
Ok, please wait a moment.
Sure.
Thank you for waiting, we are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
Ok, no issues. Thank you for your information.
Thank you for approaching us.