Hello.
Hello. How may I help you?
I want to cancel my recent reservation due to some personal issues. can you please help me in that?
Ok, may I know your name to check your reservation?
Sure, myself Richard Garcia.
Ok, please wait a moment I will revert you back with the preferable information.
Sure.
Sorry to say, there is no reservation found with your name.
Its ok , no problem.
Thanks for contacting us.