Hello.
Hello. How may I help you?
I want to change my existing reservation due to sudden rainfall at my source. Can you please help me with this?
Sure, we are here to help you.
Thank you.
May I know your name please?
Alexander Gonzalez here.
Sorry to inform you that there is no active reservation on your given name.
Ok, not an issue. Thank you for checking.
Thanks for contacting us.