Hello.
Hello, how can I help you today?
My name is Paul Green, can you help me amend my reservation which I had done a week ago?
Sure, please wait for a moment.
Ok, please take your own time.
Sorry to say that, no reservation was found with your good name.
Ok, that is not a problem. I will check my mails to know more about my reservation status. Anyways thank you for assisting me.
Thank you for reaching us.