Hi.
Hello. How may I aid you?
Can you help me with cancelling my reservation?
Sure, I am here to help you.
Thanks.
Can you please share your name to check your reservation status?
Sure, I am Shirley Walker.
Ok, please give me a moment.
Ok, take your time.
Sorry, there is no reservation found on your name  in our records.
It's ok, thanks for your service.
Thank you for reaching us.