Hello.
Hello. How can I assist you today?
I am Janet Edwards.
Nice to meet you.
Owing to an emergency I would like to cancel my reservation, can you please help me out?
Sure, please give me a moment.
Sure.
Thank you for waiting. There is no reservation is found under your name.
Oh! May be my brother has canceled the reservation. Thank you for your information.
Welcome, have a great day.