Hello. I am Michelle Green.
Hello, how can I assist you today?
I want to cancel my recent reservation as my exam got cancelle. Please help me with cancellation.
Sure, I will help you with that. Please wait a while.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No issues, thank you for the response.
Thank you for reaching us.