Hello.
Hello. How may I help you?
I am Paul Martin. My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, could you please hold on for a moment? Let me check for the reservation details in our portal.
Sure, take your time.
Sorry Martin, I did not find the reservation on the given name.
That's ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.