Hello.
Hello, how may I assist you?
The event which I am going to attend has been cancelled, please help me in cancelling my recent reservation.
Sure, please wait for a moment.
Sure, take your time.
May I know your good name please?
My name is Steven Hill.
Sorry, there is no reservation found on your name in our database to cancel.
Ok, no issues. Thank you for your information.
You are welcome.