Hello.
Hello, how can I provide assistance to you?
I want to cancel my recent reservation due to postpone of my event. Could you please help me?
Sure, we are here to help you. May I know your name please?
I am Kenneth Hernandez.
Please stand by.
Sure.
Thanks for your time, there is no active reservation found in your given name.
No worries, thank you for the information.
Thank you for opting us.