Hello.
Hello.
I am Kimberly Scott from Charlotte.
What service that you are looking from our agency?
Thanks. I want to change my travel dates in my previous reservation, can you please help me with that?
Sure, I am gleeful to help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Ok.
We regret that, there is no reservation on your name in our records.
Oh! It's ok no problem.
Thank you for contacting us, hope you have a great day.
Thank you for your information.
Welcome.