Hello.
Hello, how can I help you now?
I want to cancel my reservation, can you please help me to cancel my reservation?
I will help you with that. May I know your name?
My name is Elizabeth Edwards.
Please wait for a moment while I search for the reservation.
Ok.
Thanks for waiting.
No problem.
Sorry, there is no any reservation found on your name.
Ok, no problem.
Thank you for connecting with us, have a nice day.