Hello. I am Kimberly Mitchell.
Hello, how may I aid you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I am here to help you out. Please allow me me a moment.
Ok, take your time.
Sorry Mitchell, there is no active reservation on your name in our data base.
That's ok. Anyways, thank you for your help.
Thank you for reaching us.