Hello.
Hello.
I am Michelle Allen.
How may I assist you?
I had planned to go on a trip, but it was postponed due to some problems. Can you change my recent reservation?
Ok, please wait a moment, let me check whether your reservation existed or not.
Sure, I will be waiting for your response.
I got your reservation with your name, may I know your locations to find a new flight for you?
I want to travel from BOS to SEA.
Ok, may I know your new dates to get a flight for you?
I would like to fly on 06/19 and 06/21.
Thanks for your details, based on your request there is a flight-1012 with connection 1 and price 100 of Southwest airline. Is it ok for you?
Yes, I am ok with that. Proceed with booking.
Ok, your reservation is done with your name.
Thank you for helping me out.
Welcome, have a safe journey.