Hi.
Hello, how can I support you?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, we are here to assist you.
Thank you.
On whose name, the reservation has been made earlier?
I am Scott White.
Please allow me a moment.
Sure.
Thanks for your time, there is no active reservation found in your name.
Ok, no problem. Thanks for the information.
Thank you for opting us.