Hi.
Hello. How can I aid you today?
I was made a reservation earlier in this week. But I want to change my reservation. Can you please help me for that?
Sure, I am here to help you with that.
Ok, thank you.
Can I know your name?
Myself Barbara Williams.
Sorry to say that, there is no reservation found on your name in our database.
Ok, fine thank you for checking.
Thank you for reaching us.