Hello, I am KImberly Hill.
Hello Hill, how can I aid you?
I want to postpone my trip to September. Can you aid me in doing some modifications in my existing reservation?
Sure, I am here to help you. On which name the ticket has been reserved formerly?
I have booked the ticket on the name Kimberly Hill.
Ok, hold on for a moment. Let me check.
Take your time.
Sorry Hill, there are no flights reserved on your given name formerly.
No issues. Thank you for checking.
Welcome, thank you for choosing us. Have a great day.