Hello.
Hello. Welcome to Global travel agency, how can I help you?
The event got postponed and I would like alter my existing reservation. Can you help me?
Sure, I am happy to help you. Please provide your name to alter your reservation.
My name is Barbara Carter.
Wait a moment please, let me check the status of your reservation.
Sure.
Sorry, I couldn't find any reservation with the name Barbara Carter.
I guess I need to book another flight. Anyways, thank you for the information.
Thank you for utilising our service.