Hello.
Hello, how may I assist you today?
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
Sure, we are here to help you.
Thank you.
May I know your good name please?
Sure, I have reserved it on the name of Eric Robinson.
Please wait a minute.
Sure.
Sorry, there is no active reservation found on your name to change.
Oh! Not an issue, it might be not booked properly. Thank you for the information.
Thank you for opting us.