Hello.
Hello.
Myself Virginia Harris.
Harris, how can I help you today?
My scheduled examination dates has been postponed. So, I would like to change my existing reservation.
Ok. Wait for a moment to check your reservation status.
Ok.
Sorry Harris, I did not find any reservation with your name.
That's ok.
Anything else to help you.
No, thank you for the information.
It's my pleasure Virginia Harris, have a nice day.