Hi.
Hello, how can I help you?
I want to alter my reservation due to post pone of my sister's engagement, can you help me with it?
Sure, may I know your name please?
Reservation was done by the name Paul Collins.
Ok, please wait for a moment, I will check and get back to you.
Ok.
Sorry, there was no reservation found with your name.
Fine, thanks for the response.
Thank you for opting us.