Hi.
Hello. How can I amend you?
 I am Patrick Carter want to attend my grand daughter school annual day at AZ-PHX.
Ok.
 Can you book  a ticket from NY-JFK.
Sure. May I know your connection limit?
I need a connecting flight.
Help me with your travelling dates.
My travelling dates are 11/14 and 11/16.
Please, wait.
Ok.
There is a flight with airline: Southwest, flight number:1012, price 200, 1 connection. Shall I proceed?
Ok, you can proceed.
Your ticket has been reserved.
Thank you for booking.
Thank you.