Hi.
Hello, how can I aid you today?
Owing to emergency, I want to cancel my recent reservation. Can you help me with that?
Sure, I am here to help you.
Thank you.
May I know your name please?
My self Christine Davis.
Thanks for your name, please wait.
Sure.
Thanks for your time, no reservation was found on your name to cancel.
No problem, thanks for the information.
Thank you for choosing us.