Hello.
Hello, how may I aid you?
Owing to an emergency I have to request you to cancel my reservation. Can you please help me out with that?
Sure, I am here to help you.
Thank you.
May I know your name to check your reservation status?
I have reserved it on the name of Robert Green.
Ok, please give me a moment.
Sure.
Sorry, there is no reservation found on your name in our records.
Oh! I think it might be cancelled by my cousin. Anyway, thank you for the information.
Thank you for reaching us.