Hello.
Hello, how may I provide assistance to you?
I want to cancel my reservation, because my friends already done my reservation with some other airlines. So could you please help me out?
Sure, we are here to help you. On whose name you would like me to check the details?
I am Brenda Phillips.
Ok, please wait a moment.
Sure.
Sorry Brenda, we couldn't find any reservation on your name.
Ok, Thank you for your help.
Thank you for reaching us.