Hello.
Hello, how can I assist you today?
I would like to cancel my recent reservation due to some personal issues, will you help me with that?
Sure, we are here to help you. May I know your name please?
Thank you for accepting my request.
Please wait for a while.
Myself Joseph Taylor.
Sorry to inform you that there is no active reservation found on your given name.
Ok, not an issue. Thank you for your information.
Thanks for contacting us.