Hello.
Hello, how can I help you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me?
Sure, we are here to assist you.
Thank you.
Please provide your name to check with the reservation.
I am Joseph Lee.
Please, wait for a moment.
Sure.
Thanks for your time, there is no active reservation found on your name.
Ok, thank you.
Thank you for approaching us.