Hello.
Hello. How may I help you today?
I am David Taylor here. I want to visit Oakland but due to some personal issue I want to change my existing reservation can you please help me in that?
Sure, I am here to help you with that. Please wait for a moment.
Ok, I will wait for your response.
Sorry to say that there is no reservation found on your name.
Ok, no problem.
Thank you for consulting us.