Hello.
Hello. How can I assist you?
I am looking to change the ticket details, can you please help me to do that?
Sure, I will help you.
Thank you for considering my request.
May I know your name?
My name is Rebecca Parker.
Please wait a minute.
Ok, take your time.
Thanks for waiting, there is no reservation on your name.
It's ok, not a problem with that. Anyways thank you for checking the ticket status.
Thank you.