Hi.
Hello, How can I respond to your request?
I want to cancel my recent reservation due to my health issues, can you please help me in cancellation?
Sure, I can help you in that. May I know your good name please to track the details?
I am Jessica Perez.
Ok, please wait for a while.
Sure.
Thanks for being patience, we did not find any active reservation on your name to cancel it.
Ok, not an issue. Thank you for your information.
Thanks for contacting with us.