Hi, I am Kathleen Allen.
Hello, how can I support you?
I have a plan to visit my granny house, but due to heavy rains I need to change my reservation. Can you help me with changing?
Sure, I will help you. Please wait. I will check the reservation details and let you know.
Sure.
Thanks for your patience. There was no reservation found with your given name.
Ok, no issues. Thanks for your help.
Thank you for contacting us. Have a nice journey.