Hello.
Hello. What service do you need from our agency?
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I am happy to help you to cancel your ticket. Can I know your name please?
Joseph Harris here.
Ok, please wait a minute.
Sure.
Sorry to inform you that, there is no reservation found with your name to cancel the ticket.
Ok no problem, thank you for your services.
You are welcome. Thank you for opting us.