Hi.
Hello. How can I aid you?
I want to change my existing reservation, can you help me in changing my reservation?
Sure, We are here to help you. May I know your name?
Thank you, my name is Kathleen Lopez.
Give me a minute.
OK.
Thanks for your time. We didn't found any reservation by this name.
Ok. No problem, leave it. Thanks for the information.
Thanks for your reaching us.