Hello, I am Brenda Clark.
Hello, how can I render you today?
Owing to an emergency I had to request for this cancellation.So can you please help me to cancel my recent reservation?
Sure, I will help you with that. Please wait a while.
Sure, I will wait.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no worries at all. Thanks for your kind information.
Thank you for reaching us.