Hello.
Hello, how may I assist you?
My scheduled examinations dates has been postponed, could you please help me with changing my recent reservation?
Sure, will you please let me know on what name it was reserved earlier?
My reservation was done under the name Carolyn Mitchell.
Ok, please wait for a while.
Sure, take your time.
Thanks for waiting, we could not find any reservation active under your name in our data base.
Ok, not an issue. Anyways, thank you for the information.
Thank you for approaching us.