Hello.
Hello. How may I assist you?
I need to change my reservation due to my planned event got postponed. So please help me with that.
Sure, I am here to help you.
Thank you.
Can I have your name please?
Sure, myself Kenneth Allen.
Please hold on a moment.
Sure, take your time.
Kenneth Allen, no reservation has been found on your name in our database.
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
Thank you for reaching us.