Hi.
Hello, How can I assist you?
I want to change my existing reservation which is done recently due to some problems, can you please help me?
Sure, May I know your name?
Sure, my name is Scott Collins.
Please wait a minute.
Sure, I will wait.
Sorry, No reservation found on your name.
Ok, not an issue. Anyways, thank you for your service.
Thank you for opting us.