Hello.
Hello, how can I aid you today?
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Would you help me to change my reservation?
Sure, may I know your name please?
I made a reservation earlier on the name of Debra Davis.
Please allow me a moment to check for the previous reservation in our data base.
Ok, I will wait for your response.
Thanks for your time, no reservation was found on your name in our database.
No issues, thanks for your prompt response.
Thank you for reaching us.