Hello.
Hello. How may I aid you?
I need to cancel my recent ticket because my planned trip got cancelled. Can you please help me with that?
Sure, I will help you with that.
Thank you for accepting my request.
May I know your name to check out your reservation status?
My name is Sandra Lewis.
Ok, wait for a while, let me check out.
Ok, take your time.
Sorry, there is no reservation found on your name in our records to cancel.
It's ok, not a problem with that one. Anyways thank you for checking my ticket status.
Welcome and thank you for reaching us.