Hello.
Hello, how can I render you today?
I need to modify the travel dates in the past ticket because I am unable to travel due to some health issues. Can you please help me to do that?
Sure,I will help you with that.
Thank you for accepting my request.
Let me know your name to check your reservation?
My name is Mary Thomas.
Ok, please wait a moment.
Ok, take your time.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
It's ok, not an issue. Thank you for your time.
Thank you for choosing us.