Hello.
Hello, how may I serve you?
I want to change my existing reservation due to my exams got postponed. Can you help me out?
Sure, can I have your name to track your details?
My name is Linda Evans.
Ok, wait a moment.
Sure.
Sorry for the inconvenience, there is no reservation exist on the name Linda Evans.
Ok, No problem. Thank you.
Thank you for consulting us.