Hi.
Hello. How can I aid you?
I want to change my reservation, can you help me with that?
Sure, I can help you.
Thank you.
May I know your name?
Deborah Brown here.
Give me a minute.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
Ok, thank you.
Thank you for reaching us.