Hello.
Hello, how may I assist you today?
Can you help me in changing my existing reservation?
Sure, I am here to help you.
Thank you.
May I know your good name to proceed further?
I am Eric Baker.
Please wait for a while. I will check and revert you.
Sure.
There is no active reservation found on your name in our database.
Its ok, thank you.
Thank you for availing us.