Hello.
Hello. How can I assist you today?
Due to some personal issues, I want to cancel my reservation. Can you help me?
Sure, may I know your name to check for the previous reservation?
Myself David Clark.
Please allow me a moment to check for the previous reservation.
Sure, take your time.
David, there is no reservation found under your name.
It's ok, no problem. Thank you for searching.
You are welcome.