Hello.
Hello, how can I help you today?
I made an earlier reservation to attend my friend marriage, due to some financial issues it got postponed. Can you please change my reservation?
Sure, may I know your good name?
My name is Karen Martinez.
Please wait for a moment.
Sure.
Sorry to say that, no reservation was found with your good name.
Ok, not an issue. my brother might have change my reservation. Thank you for checking.
Thank you for reaching us.