Hello.
Hello. How can I assist you for the day?
I would like to cancel my reservation, as my business meeting has been cancelled. Can you please help me with that?
Oh! That's sad to hear, may I know your name to check with your previous reservation please?
Sure, my name is Jacob White.
Thank you for your patience. I am very sad to inform you but there is no reservation found by your name James Martin.
Ok, no issues. My brother might have cancelled my reservation. Anyways, thank you for checking.
Ok, thank you for reaching our assistance.
You are welcome.
Have a great day.