Hi.
Hello, how can I help you today?
I made a reservation earlier this week to give a seminar but due to technical issues it got cancelled so I need to cancel my ticket. Can you help me in cancellation?
Sure, please wait a moment. May I know your name?
I am Amy Roberts.
we are sorry to inform you that, there is no reservation found with your name.
Ok, no problem. Thanks for your information.
Thank you for reaching us. Have a good day.