Hello.
Hello. How can I aid you today?
Due to an emergency, I want to cancel my reservation. Can you please help me for that?
Sure, I will aid you with that. May I know your name for further process?
I am Timothy King.
 Please wait a moment, I will check your reservation status.
Ok, I will wait.
I have found your reservation and cancelled successfully.
Thanks for the help.
You are welcome.