Hello.
Hello, How can I help you out?
I want to cancel my recent reservation due to bad health conditions. Can you help me with that?
Sure, we are here to assist you.
Thank you.
May I know your good name?
I am James Smith.
Ok, please wait a minute.
Sure.
Thanks for the time, there is no active reservation on your name.
Ok, no worries at all. Thank you for informing me.
Thank you for opting us.