Hello.
Hello, how may I aid you?
I need to change my existing reservation, can you please help me?
Please share your name?
Myself Sarah Rodriguez.
Please share your details, your reservation found.
My travelling airport codes are AUS and BOS.
May I know your trip dates?
My Latest travelling dates are June,06 and June,08.
Do you prefer any specifications?
I need direct flight for my travel.
 Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
That's ok, I will choose any alternate source to reach my destination.
Thank you for reaching us.