Hi.
Hello, how may I oblige you today?
I am Sarah Rodriguez. I have booked the ticket in the last week but my planned trip got cancelled. So, I need to cancel the ticket but I don't know the process. Can you please help me to cancel the ticket?
Sure, please give me a minute to check about your request.
Ok.
We hardly tried to find your reservation but, no reservation has been found with your name.
No issues with that, thank you for your quick response.
Your welcome, have a nice day.