Hi. I am Debra Rodriguez.
Hello. How may I assist you?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, I am here to help you with that.
Thank you.
Wait a moment please.
Sure.
Debra Rodriguez, we regret to inform you that there is no reservation found on your name in our records.
O, no problem. Thanks for the information.
Thank you for reaching us.