Hello.
Hello. How can I assist you today?
Because of my ill health, I cannot make my trip to Dallas, can you favour me in cancelling my recent reservation?
Sure, I can help you with that. May I know your name to check for the previous reservation?
I have reserved my ticket under the name of Patrick Hall.
Ok, please allow me a moment while I check for the previous reservation.
Sure, please do it for me as it is an urgency to cancel the ticket.
Ok. Patrick, there is no reservation found under your name.
It's ok, may be there is a mistake during my previous booking. Anyway, thank you for providing valuable information.
You are welcome. Thank you for contacting us.