Hello.
Hello, how can I help you?
My name is Carol Lee. I want to participate for a seminar at my destination, due to some issues the seminar has been postponed. Can you be my helping hand to change my existing reservation?
Sure, please wait for a moment.
Ok.
Thanks for waiting. Sorry, there is no reservation found with your name.
Ok, no problem. Thanks for your help and support.
Thanks for choosing us.