Hello.
Hello.
I am Donald Perez.
Donald Perez, how may I aid you?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, please give me a moment to check your ticket status.
Sure, take your own time.
Sorry, no reservation is available by your name.
Ok, not an issue. Thank you for providing information.
Thank you for choosing us.