Hello.
Hello, how may I help you today?
I want to cancel my recent reservation, as my exams got postponed. Can you please help me out with it?
Sure, we are here to help you.
Thank you so much.
May I know your name please to proceed further?
Sure, my name is Frank Johnson.
Please wait for a while.
Ok, sure. I will wait for your response.
Sorry to inform you that there is no active reservation found on your given name.
Ok, not a problem. Anyways, thank you.
Thanks for contacting us.