Hi.
Hello. How can I assist you at this moment?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, I will help you with that. Can you please mention your name for further process?
Robert Parker here.
Ok, please hold on a moment.
Sure.
There is no previous reservation available under your name.
Ok, no problem. Thanks for your information.
Thank you for reaching us.