Hello.
Hello, How can I useful to you? May I know your good name please?
Sure , I am Nicholas Phillips. I have planned to attend a football match, due to heavy rains the match got cancelled. I need to cancel my reservation.
Sure, please wait on a moment, I will check and get back to you.
Ok.
Thank you for waiting, we are sorry to say there is no reservation found against your name.
Ok. Thank you for your kind information.
Thank you for reaching us. Have a nice day.