Hi.
Hello, how can I help you?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, we are happy to help you. May I know your good name?
Nancy Martinez here.
Sorry, there is no active reservation on your name in our records.
That's ok, thank you for your help.
Thank you for choosing us.