Hi.
Hello, how may I support you?
Owing to an emergency, my planned trip with friends to Houston Sky diving has been postponed. So I had a request to you to change my existing reservation?
Sure, I will check the existing reservation on your name and get back to you.
Sure.
May I know your name to check the reservation status?
Sure, Kevin Harris here.
Sorry, there is no reservation found in the database.
Ok, no issues.
Thank you for reaching us, have a pleasant day.