Hello.
Hello, how can I assist you for today?
I am Brian Phillips. I would like to book a ticket from OAK to MSP, can you please help me out?
Sure, I will help you about that Brian Phillips. Can you please provide your planned dates of journey?
I am travelling on these dates OCT 29th and 31st.
May I know if you want any specific time for your departure and return?
I need return time in the morning.
Do you have any other requirements about your journey?
I prefer economy class. I need a direct flight.
Sorry to say this Brian Phillips, there are no flights as per your requirements.
Ok no problem, thank you for your services.
You are welcome, thank you for reaching us.