In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Example Input: customer: Hi. 
 agent: Hello. How may I aid you? 
 customer: I am Eric Lewis. Can you help me in booking from MCO to PHX? 
 agent: May I know your itinerary dates please? 
 customer: My travelling dates are from Jan 8 to Jan 10. 
 agent:  May I know your preferable journey timings? 
 customer: I want to return in the morning time. 
 agent: Is there any another specifications on your trip, so that I can arrange like that only. 
 customer: I need a connecting flight. 
 agent: I got a connecting flight-1023 in economy class, is it fine for you? 
 customer: Ok, please book it. 
 agent: Ok, booking is done on UA airlines. 
 customer: Thank you. 
 agent: Thanks for reaching us.
Example Output: book

Example Input: customer: Hi,. 
 agent: Hello, how can I assist you today? 
 customer: I am Pamela Smith. Please cancel my recent reservation. 
 agent: Sure, wait for some time. 
 customer: Ok. 
 agent: There is no reservations found on your name. 
 customer: Thanks for the assistance. 
 agent: Thanks for choosing us.
Example Output: no_reservation

Example Input: customer: Hi, I am Emma Martinez. 
 agent: Hello, how may I oblige you today? 
 customer: I am planning to go for Rainey street walk along with fiance on 03/15.Can you please reserve a flight ticket for me? 
 agent: Sure, we are mirthful to help you. 
 customer: Thank you. 
 agent:  Let me know your source point and return date? 
 customer: As Houston, HOU is my nearest airport, I want to board from here. 
 agent: Ok. 
 customer: I scheduled to return on 03/17. 
 agent: Can you share me destination point please? 
 customer: Austin, AUS is my landing point. 
 agent: Do you need a stopover in between the journey? 
 customer: Yes, I need a lay by. 
 agent: Kindly mention your price limit? 
 customer: My budget limit is 500. 
 agent: Ok, wait for a while I will check the availability of flights and revert to you. 
 customer: Sure. 
 agent: Thanks for waiting. There is no flight found in search to your route on your dates of journey. 
 customer: It's ok, no problem. Thank you for the kind information. 
 agent: Thank you for choosing us. Have a blissful day!.
Example Output:
no_flight