Hi.
Hello. How may I assist you now?
I am Eric Harris. As I am not feeling well, I would like to cancel my trip.
Ok.
So, please help me in cancellation.
Sure, I will help you. Please, wait for a while.
Thank you, I will wait.
Thanks for waiting.
Ok.
I am sorry to inform you that, there is no reservation found on your name to proceed for cancellation.
Ok, Thank you.
Thank you for approaching us.