Hello.
Hello, how may I support you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, please share me your good name.
My reservation was done under the name Gary Thompson.
Please hold for a while.
Sure, take your time.
Sorry to say that, there is no active reservation found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for opting us.