Hi. This is Ryan Miller.
Hello, How can I assist you today?
 As I have done the reservation earlier for my trip, But I got an project surprisingly on that date. So, Please help me to cancel my ticket?
Sure, I will help you with that. Please wait a while.
Thank you, I will wait.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
That's ok, not an issue. Thanks for your help.
Thank you for reaching us.