Hello.
Hello, how can I help you?
I am Shirley Harris. I need to change my existing reservation, can you please help me with that?
Sure, I am here to help you. Wait a minute please.
Sure.
Thanks for your time, we found a flight with your name. Can you please share your journey dates?
I would like to travel on 07/20 to 07/22.
Ok, please help me with your journey codes to proceed further.
My leaving point is ORD to OAK.
Do you need any connection?
I need a connecting flight.
Ok, sorry no flights found with your details.
Ok, no problem.
Thank you for reaching us, have a nice day.