Hello, I am Patrick Nelson.
Hello, how can I provide assistance to you?
Please help me to cancel my reservation, which is reserved on my name. As there is heavy snowfall at my destination.
Sure, I will help you.
Thank you.
Please give me a moment.
Ok, take your own time.
We hardly tried to find your reservation but, no reservation has been found with your name.
Oh! I think it does not reserved properly. Anyway, thanks for your assistance.
Thanks for your kind approach.