Hello, I am Jennifer Harris.
Hello, how may I assist you today?
I need to cancel my reservation due to climate issue at my home town. So I need to cancel my reservation. Can you please help me in cancelling?
Sure, please wait for a moment.
Sure.
Thank you for waiting, sorry to inform you that there is no reservation found on your name.
Ok no issues. Thanks for your service.
Thank you for choosing us.