Hello.
Hello. How can I aid you today?
Actually my Snooker's competition is postponed, so that I want to change my existing reservation. Can you help me?
Ok, may I know your name to proceed further?
Ok, my name is Sharon Roberts.
Please wait for a while.
Sure.
Sorry, no reservation found on your name to change.
Ok, not an problem. Thank you for your information.
Thank you for reaching us.