Hello.
Hello. How can I assist you at this moment?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, I will help you with that.
Thank you.
May I know your name for further process?
Sure, my name is Elizabeth Taylor.
Please hold on a moment, I will check your previous reservation status.
Sure.
There is no previous reservation available in your name.
Ok, no problem. Anyways, thank you for your service.
Thank you for reaching us, have a nice day Elizabeth Taylor.