Hello. Steven Hill here.
Hello. How may I help you?
I have to cancel my reservation which I have done earlier to participate in dance program but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation?
Please wait for a moment.
Sure, take your time.
Sorry, there is no reservation matching with your name in our portal.
Oh! I think the ticket was not booked properly while at the time of my booking.
Thank you for reaching us.