Hi.
Hello. How may I assist you?
Please help me to update my travelling dates in my existing reservation.
Sure, I am here to help you.
Thank you.
May I know your name please to check your previous reservation status?
I made a reservation by this name Patrick Thomas.
Please wait a moment.
Sure.
Patrick Thomas, I have found your reservation. Please help me with your airport codes.
My source and destination airport codes are DEN and ORD.
Can I have your planned trip dates please?
I intend to depart on 01/23 and my return date will be on 01/25.
Do you have any connection preference?
Make sure I need a economy class ticket.
Do you have any other specifications?
I prefer to fly with the connecting flight.
I found an economy class in American Airlines with fare 100 and it has single connection. Can I book your ticket?
That's perfect, you can book the ticket with this airline.
Ok, your booking is confirmed with flight number 1013.
Thank you for your support in changing.
Thank you for choosing us.