Hello, I am Pamela Perez.
Hello, how can I serve you for the day?
Due to bad weather, I want to cancel my recent reservation. Can you help me?
Sure, we are glad to help you in cancellation. Can you please wait for a moment, I will check with your reservation.
Ok.
Thank you for waiting. We are happy to inform you that, we found a reservation with your name.
Please cancel that ticket.
Your ticket has been cancelled. Amount will be credited in your bank account within four working days.
Thank you so much.
Thank you for approaching us. Have a good day.