Hello.
Hello.
I am Jack Lee.
How can I help you today?
Owing an emergency, I want to cancel my recent reservation. Can you please help me?
Sure, I will help you to cancel your reservation.
Thank you.
Please allow me a moment.
Ok, take your time.
Sorry, no reservation found on your name to cancel your reservation.
That's ok, no problem. Anyway thank you for checking.
Welcome. Have a nice day. Thank you for choosing us.