Hello.
Hello. How may I assist you?
Due to tornado alert I have to cancel the trip which I have planned, so can you please cancel my ticket booking?
Yes, I can do that for you.
Thank you.
Can I know your name for checking?
Sure, my name is Katherine Mitchell.
Sorry to inform you that there is no reservation found on your name.
Ok, I think it might be cancelled by my friend, thank you for your help.
Thank you for consulting us.