Hello.
Hello, how may I oblige you for today?
I am Nicholas Jones.
Thank you for providing your good name.
Due to some emergency problem, I need to cancel my reservation. Can you help me?
Sure, I will help you.
Thank you.
Please, hold on.
Sure.
Thank you for your valuable time. No reservation found on your name.
No problem. Thank you.
Thank you for reaching us, have a nice day.