Hello.
Hello. How can I be in your service?
My self Nancy Perez.
Nancy Perez, that's a good name. How can I help you today?
I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me?
Ok, I can help you in that.Hold for a minute till I check with your previous reservation.
That's fine.
Sorry Nancy, no reservation was found by your name.Would you like to make a new reservation?
It's ok. That's not a problem. Thank you for your service.
That's fine, keep contacting with us for any of your further bookings. Have a nice day.