Hello.
Hello. How can I help you today?
I need to cancel the ticket because I am unable to travel for the trip due to some health issues. Can you please help me with that?
Sure, I am here to help you to cancel your reservation.
Thank you for considering my request.
May I know your name?
My name is Andrew White.
Sorry, no reservation found on your name to cancel your reservation.
It's ok, thank you for checking my ticket status.
Thank you for opting us.