Hello.
Hello. How can I help you today?
I just want to cancel my recent reservation, due to my trip has been cancelled. Can you please help me with cancellation?
Sure, I am gleeful to help you with that. May I know your name please?
Sure, Stephen Garcia is my name.
Please wait for a moment, let me check your previous reservation status.
Sure.
There is no active reservation found on your name in our database to cancel.
Ok, thanks for your help.
Most welcome, thank you for reaching us. have a great day.