Hello.
Hello.
I am Scott Smith.
How may I help you today?
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
Sure, I am happy to help you with that. Please wait for a minute.
Thank you. Sure, I will wait.
We are regret to inform you that, there is no reservation found on your name in our database.
That's fine, thank you for your service.
Thank you for approaching us.