Hello.
Hello. How can I help you today?
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, I am here to help you with that, can I know your good name to proceed further?
My name is Helen Jones.
Just give a moment.
Ok, I will wait.
Sorry to inform you that there is no active reservation on your given name.
Anyway, thanks for the information.
Thank you for opting us.