Hello.
Hello, how can I aid you?
Due to climate issue I can not travel now. So I need to cancel my resent reservation. Can you please cancel my reservation?
Sure, I can help you with cancelling. May I know your name?
Samantha Williams is my name.
Please wait. I will check the status and let you know.
Sure.
Thanks for your patience. There was no reservation found on your name.
Ok, no issues. Thanks for your information.
Thank you for consulting us.