Hello.
Hello, do you need any help from us?
Can you please assist me to cancel the existing reservation?
Sure, could I have your name please?
Thank you for considering my request. My name is Michelle Mitchell.
Ok, please allow me a moment.
Ok, take your time.
I have found your reservation and I cancelled it.
Thanks a lot for your help in cancelling the ticket.
You are welcome, have a great day.