Hello.
Hello, how may I help you for today?
I am Christopher Young. I am planning to cancel mt recent reservation because of emergency work. Can you please cancel my ticket?
Sure, please wait a moment I will check your details and get back to you.
Sure, take your time.
Sorry to say, I did not find any reservation on your name.
That's really sad. Thank you for your help.
Thank you for reaching us, have a nice day.