TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hello. 
 agent: Hello, how can I aid you? 
 customer: I have planned to visit DFW from JFK, please assist me in booking. 
 agent: Sure, can you share your trip dates? 
 customer: My preferred dates are Mar 10th and return Mar 12th. 
 agent: Do you have any preferences? 
 customer: Yes, I need economy class. 
 agent: May I know your name? 
 customer: Barbara Martinez. 
 agent: There is a connecting flight with number 1002 in airline Spirit, the fare is 100 in economy class. Can I book it? 
 customer: Proceed. 
 agent: Your ticket is reserved, the depart time is 23:00 hours and return time is 13:00 hours. 
 customer: Thank you for booking. 
 agent: Thank you for opting us.

SOLUTION: book

PROBLEM: customer: Hello. 
 agent: Hello, how can I assist you today? 
 customer: Can you help me to book a flight ticket from MCO to LGA? 
 agent: Sure, may I know your planned travel dates? 
 customer: My travel dates are Feb 22 and Feb 24. 
 agent: Do you want connecting flight? 
 customer: I prefer direct flight for this trip. 
 agent: Do you have any other requirements? 
 customer: No, thanks for asking. 
 agent: May I know your name please? 
 customer: I am Christopher Martinez. 
 agent: Sorry, there are no flights found with your given details. 
 customer: No problem, thank you for the information. 
 agent: Thank you for opting us.

SOLUTION: no_flight

PROBLEM: customer: Hello,. I am Helen Young. 
 agent: Hello, how can I help you today? 
 customer: I need to visit Lyndon Barnes Johnson library at Austin. Can you book me a flight ticket? 
 agent: Sure, please share your planned trip dates? 
 customer: I want to travel on 11/30, and need to catch return flight on 12/02. 
 agent: Ok, let me know your boarding and landing airport codes? 
 customer:  I need to leave from my nearest airport JFK to reach AUS. 
 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: Thanks for waiting, no flights found with your requested details. 
 customer: Ok, no issues. Thanks for the information. 
 agent: Thank you for opting us.

SOLUTION:
no_flight