Hello.
Hello, how may I aid you today?
I want to cancel my recent reservation, due to my friend did my reservation earlier. Can you please aid me with that?
Sure, may I know on what name ticket has been reserved?
Sure, please check my status on the name of Nicholas Wright.
Please wait, I will check the reservation on your name and revert to you.
Sure.
Sorry, there is no reservation found on your name.
That's Ok, not an issue.
Thank you for contacting us.
Thanks for your information.
Welcome.