Hello.
Hello. How can I assist you?
Unfortunately, I would like to cancel my recently done reservation due to heavy floods, can you please help me in this condition?
Sure, can I know your name please?
Ok, my name is Barbara Collins here.
Ok, wait a moment please.
Sure, take your time.
Sorry Collins, there is no reservation found on your name in our database.
Ok, not an issue.
Thank you for choosing us.