Hello.
Hello, how can I assist you today?
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me with that?
Sure, I can help you with that.
Thank you.
May I know your name please?
Sure, myself George Carter.
Please wait for a while.
Sure.
We don't have any reservation on your name to cancel.
No problem, thank you for your information.
Thank you.