Hello.
Hello, how may I aid you today?
Kenneth Williams here. Due to sudden health issue, I am not able to travel in a flight on those date that I want to travel. So, I would like to change my reservation. Can you please help me out with that?
Sure, I am here to help you. Please hold on.
Thank you, take your time.
Thanks for waiting, there is no active reservation found on your name.
Oh! Not an issue. Anyway, thank you for the information.
Thank you for reaching us.