Hello, Carol Evans here.
Hello, Evans glad to meet you. What would I help you from our Logic agency?
Please can you check if there is any possibility to change my reservation, as I will be not able to catch my flight on the date which my ticket has been booked,.
Ok, I will check it for you. Yes, Evans I have checked it for you there is no reservation done on your name.
Oh! It's ok, thank you for your assistance in helping me.
My pleasure, have a great day ahead.
Thank you.
Most welcome.