Hello.
Hello, How can I help you?
I told my brother to cancel my flight ticket. Can you find out whether my ticket has been cancelled?
Sure, I will help you with that. To proceed further, May I know your good name please?
My name is Frank Johnson.
Thanks for your name. Wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, thanks for information.
Thanks for choosing us, Have a great day.