Hello.
Hello. In which way I can aid you today?
Due to my personal problems, I would like to change my existing reservation. Please help me out.
Sure, I can aid you with that.
Thank you.
May I know your name for further process?
My name is Paul Garcia.
Please wait a moment, I will check your previous reservation status.
Sure, take your time.
There is no previous reservation available in your name.
Ok, no issues. Thank you for your information.
Thank you for reaching us, have a nice day.