Hi.
Hello.
Steven Lee on this end.
How may I guide you today?
I would like to make few changes in my existing reservation due to my office work, can you help me?
Sure, I will help you with that. Please wait for a while.
Thank you for your positive response. Sure.
Steven Lee, I am sorry to say that there is no reservation found under your details.
Oh! That's sad to know, thank you for checking anyways.
Thank you for reaching us.