Hello. My name is Angela Moore.
Hello, how can I help you?
Owing to a medical emergency of my friend I want to cancel my recent reservation. Can you please help me in doing cancellation?
Sure, I am happy to help you.
Thank you.
Please wait for a moment, I will check the existing reservation to cancel it.
Ok.
Thank you for being patient, There is no reservation found on your name.
Ok, not a problem. Thanks for your information.
Thank you for approaching us.