Hello.
Hello. How can I assist you today?
I am Charles Martinez.
Nice to meet you.
I would like to cancel my reservation as I going for my hometown, can you please help me out?
Sure, I will help you on that. Please give me a moment.
Sure.
Thank you for waiting. There is no reservation found under your name.
Ok no problem, thank you for your services.
Welcome, have a great day.