Hi.
Hello, how can I help you today?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, I am here to help you with that.
Thank you.
Can you please share me your name?
Karen Hall here.
Sorry, no reservation found on your name to cancel your reservation.
Ok, no problem. Thanks for your information.
Thank you for reaching us, have a nice day.