Hi.
Hello.
I am Patricia Walker.
How can I assist you today?
Owing to an emergency case, I have to change my previous flight ticket booking. Can you please help me in that booking?
Sure, please allow me a moment to check for the previous reservation.
Sure, take your own time.
Patricia Walker, there is no reservation found under your name.
Not an issues with that one, thank you for your your information.
You are welcome. Thank you for contacting us.