Hi. I am Donna Harris.
Hello, how can I help you today?
I would like to cancel my recent reservation, due to my health issue. Can you help me out?
Sure, I am happy to help you.
Thank you.
Please wait for a while, I will check and get back to you.
Sure, take your time.
There is no reservation found on your given name.
Not an issue.
Thanks for choosing us.