Hi, I am Jessica Scott. I want to change my reservation due to some health issue.
Hello, How may I aid you today?
Could you please help me with it?
Sure, I am here for that. Please wait for a moment, I will check the existing reservation and get back to you.
Ok, not an issue.
Sorry, there is no reservation found with this name.
Not a problem. Thanks for your service.
Have a great day.