Hello,.
Hello, how may I support you today?
I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow. Can you help me in cancellation?
Sure, let me know your name to cancel your reservation?
John Evans, is my name.
Ok, please wait for a moment.
Ok, take your time.
Thanks for waiting, no reservation found on your name.
Ok, no problem. Thanks for your approach.
Thanks for approaching us.