Hello.
Hello. How can I aid you?
I want to change my existing reservation, due to bad weather conditions. Can you please help me to change my existing reservation?
Sure, may I know the name to check for the status?
Thank you for the response.I am James Moore here.
Please be on hold, I will get back to you in a minute.
Ok, sure.
Thank you for waiting.
Ok.
Here, there is no active reservation have been found under your name in our database to amend it.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.