Hi.
Hello, How can I respond to your request?
I am Ronald Adams. Can you please help me in changing my recent reservation?
Sure, I am here to help you in that. Please allow me a moment to check for the previous reservation in our data base.
Ok, sure.
We are sorry to specify that, there is no active reservation found on your name.
Ok, fine thank you for your information.
Thanks for consulting us, have a good day.