Hello.
Hello. How may I assist you at this moment?
My holiday trip is postponed, I want to change my reservation. Can you please help me to change my reservation?
Sure, I will help you with that.
Thank you.
Can you please provide your name for checking your reservation?
My name is Ashley Wilson.
We regret that, there is no reservation found with your name in our records.
No problem, thank you very much for checking.
Thank you for reaching us, have a great day.