Hello.
Hello. How can I help you?
I am Elizabeth Perez. Due to sudden changes, my exams has been postponed. Can you please help me to change my reservation?
Sure, I will help you to change your existing reservation.
Thank you.
Please allow me a moment.
Ok.
Sorry, no reservation found on your name to change your reservation.
Ok, not an issue. Thank you for your information.
Welcome, have a nice day. Thank you for choosing us.