Hi.
Hello, how can I assist you?
As my plan to go for Cable Car Museum got postponed, so I want to change my existing reservation. Can you help me with it?
Sure, we are here to help you. Can you please let me know your name to check whether the reservation is existed?
Sure, my name is Sandra Hall.
Please give me a minute, I will go through with the reservation list and let you know.
Ok.
Thanks for waiting, there is no reservation found with your name.
That's ok, thank you for the response.
Thank you, have a nice day.