Hello.
Hello,.
Helen Hernandez here.
 How can I asses you the day?
Due to bad weather, I want to cancel my reservation. Can you please help me with it?
Sure, I will help you in that. Please wait, let me check the reservation status.
Ok.
Thanks for waiting, we did not find any reservation on your name to cancel it.
Not an issue, thank you.
Thanks for choosing us.