Hello.
Hello, how may I aid you today from my end?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I am here to help you out. Please provide me your name to check the reservation status on your name in our database.
I am Brenda Wright.
Sorry Brenda Wright, there is no reservation on your name in our database. Thank you for reaching us Brenda Wright.