Hello.
Hello, how may I aid you?
I want to cancel my recent reservation due to heavy snow fall from couple of days.
Ok.
Can you aid me with cancellation?
Sure, may I know your name?
Sure, my name is Catherine Walker.
Ok, please wait a moment.
Sure.
Sorry, there is no reservation found on your name.
That's Ok, thanks for your help.
Thank you for reaching us.