Hello. I am Jessica Parker here.
Hello, how may I serve you today?
I need to cancel my reservation, which is done recently. Can you please help me out?
Sure, we are happy to help you.
Thank you for accepting my request.
Please wait for a while. Sorry to say that, there is no active reservation found on your name.
Not a big problem, anyway thank you for the information.
Thank you for opting us.