Hello.
Hello, how can I be your helping hand today?
I made a reservation earlier to attend for a seminar but, it has been postponed. Can you help me for changing my existing reservation?
Sure, we are euphoric to help you. May I know your name to check with the earlier reservation?
Sure, I am Jason White.
Ok, Jason White. Please be on hold, to check with the reservation on your name to change.
Sure, I will wait for your response.
Thanks for being hold. Sorry to say that, there was no reservation found on your specified name.
Ok, Thank you for providing information.
Thank you for consulting our agency.