Hello.
Hello. How can I assist you today?
I would like to change my existing reservation, which is done recently. Can you please help me out?
Sure, may I know your name to check for the previous reservation?
Sure, myself Katherine Jones.
Please allow me a moment.
Sure, I will wait for your response.
There is no reservation found under your name.
That's ok, no problem. Thank you for the information.
Thank you for contacting us.