Hello.
Hello, how may I help you?
I have done a reservation on last month to visit Seattle to enjoy my weekend with my friends but the money was not sufficient to enjoy, so I would like to cancel my booking, can you please help me?
Sure, may I know your good name?
Yes, my name is Sarah Brown.
Sorry to inform that there is no reservation found with your name.
That's fine, no issue with that.
Thank you for reaching us.