Hello.
Hello, how may I help you?
Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you help me in amending my reservation?
Sure, can I know your name?
Sure, the ticket has been reserved on the name Jason Adams.
Please hold on a moment.
Sure, I will wait for your response.
Sorry, there is no reservation found on given name.
That's ok, it might went wrong while at the time of initial booking due to some server issues. Thank you for the information.
Thank you for reaching us.