Hi.
Hello.
I am Ronald Parker.
How can I serve you?
Due to emergency I need to cancel my recent reservation, Can you please help me with that?
Sure, I can help you.
Thank you.
Please wait a while.
Sure.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it.
Ok, no problem. Thanks for your information.
Thank you for approaching us.