Hello.
Hello. How can I help you?
My name is Melissa Wilson. My scheduled examination dates has been postponed.So, I would like to change my existing reservation which is under my name.
Oh! that's sad, please give me a moment for checking your reservation status.
Sure, take your time.
Melissa Wilson, I did not found any reservation by your name.
Ok, no issues. Thank you for checking.
Sorry for the inconvenience.
No problem.
Can I help you with any other information, please let me know?
No, thank you.
Ok, thank you for reaching our services.
You are welcome.
Have a nice day.