Hello.
Hello. How may I assist you?
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I am here to help you.
Thank you.
May I know your name please to check your reservation status?
Mary Adams here.
Please hold on a moment.
Sure.
Mary Adams, no reservation has been found on your name in our database.
No problem, Thanks for the information.
Thank you for choosing us.