Hello.
Hello, how can I help you?
 My name is Catherine Lewis. I would like to book a ticket from CLT to OAK, to attend a conference.
Sure, can you share your journey dates?
My journey dates are as follows Jan 18 to Jan 20.
Do you have any preferences?
Yes, I would like to travel by a single connection flight and the depart time should be in the afternoon.
Do you prefer a connecting flight? Ok, give me a minute.
Sure.
Sorry, there is no flight on your given dates.
No problem, Thank you for the information.
Thank you for reaching us.