TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I want to go to LAX from LGA, so please help me to book a flight ticket. 
 agent: Sure, may I know your travelling dates? 
 customer: My travelling dates are 06/08 and 06/10. 
 agent: Ok, wait for a minute. May I know your name? 
 customer: My name is Linda Collins. 
 agent: Sorry, no flight's found on your details. 
 customer: Its ok, thank you for the information. 
 agent: Thank you for contacting us. 
 customer: You are welcome.

SOLUTION: no_flight

PROBLEM: customer: Hello. 
 agent: Hello. 
 customer: My name is Michelle Allen. 
 agent: How may I help you today? 
 customer: Owing to an emergency, I want to cancel my recent reservation. Can you help me in cancel reservation? 
 agent: Sure, please wait for a moment. 
 customer: Sure. 
 agent: Sorry, there is no reservation found basis on your details. 
 customer: Ok, no problem. Thank you. 
 agent: Thank you for reaching us.

SOLUTION: no_reservation

PROBLEM: customer: Hi, I am Ronald Lopez. 
 agent:  Hello, how can I best oblige you now? 
 customer: Please book me a flight ticket from IAH to HOU as  need to submit my records. 
 agent: Please, share your fare limit. 
 customer: I can pay up to 5000. 
 agent: May I know your travel dates to search a flight for you? 
 customer: I would start on 01/123 and return on 01/25. 
 agent: Give me a minute, I will check the list and let you know the flight details. 
 customer: OK. 
 agent: No flights found on your journey routes. 
 customer: It's Ok, thanks for your assistance. 
 agent: Thank you for reaching us, have a nice day.

SOLUTION:
no_flight