TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hello. 
 agent: Hello. How can I aid you today? 
 customer: I need to book a connecting flight with the normal-cost airlines. Can you help me with that? 
 agent: Sure, I am here to help you with that flight ticket booking. May I know your travelling dates? 
 customer: Thank you for considering my request. My travelling dates are June 27 and June 29. 
 agent: May I know your name please? 
 customer: My name is Deborah Adams. 
 agent: Is there any airline preference? 
 customer: I have mentioned you already. 
 agent: May I know your preferable airport codes, please? 
 customer: Sure, my airport codes are HOU and PHL. 
 agent: Do you have any other specifications? 
 customer: No. 
 agent: Please wait for a whils. 
 customer: Sure. 
 agent: There are no flights on this route as per your details. 
 customer: Not a problem, anyways thank you for the information. 
 agent: Thank you for reaching us, have a great day.

SOLUTION: no_flight

PROBLEM: customer: Hello. 
 agent: Hello. 
 customer: Larry Allen here. 
 agent: How may I assist you? 
 customer: I want to travel from SEA to LAX for my business trip, can you please help me out with booking of a flight ticket on those locations? 
 agent: May I know your travelling dates please? 
 customer: Sure, I am planning to move on 11/07 and please book my return ticket also on 11/09. 
 agent: Ok, please wait for a moment. 
 customer: Sure. 
 agent: Flight-1007 is available for you with 1 connection at the price of 100, can I proceed with booking? 
 customer: That's fine for me to travel, you can proceed with booking. 
 agent: Your booking is done. 
 customer: Thank you for your help in booking of my ticket. 
 agent: Thank you for choosing us. 
 customer: Welcome.

SOLUTION: book

PROBLEM: customer: Hi. I am John Clark. 
 agent: Hello, how may I help you today? 
 customer: I want to book a flight ticket from TX-DFW to FL-MCO, can you help me with booking please? 
 agent: Sure, I am here to help you. 
 customer: Thank you. 
 agent: When you are willing to travel? 
 customer: I am willing to travel on dates 10/29 and 10/31. 
 agent: Do you have any specifications? 
 customer: I need a connecting flight. 
 agent: OK, please wait for some time. 
 customer: Ok. 
 agent: Thanks for waiting, we found connecting flight 1010 in AA airline with fare of 100. Shall I proceed to book? 
 customer: Please proceed with booking. 
 agent: Your ticket has been booked. 
 customer: Thank you. 
 agent: Thank you for reaching us.

SOLUTION:
book