Hi.
Hello, how can I help you today?
Can you please check if there is any reservation active by the name Emily Carter? if it is active I need to change it.
Sure, we are here to help you. Kindly share your name.
I have already mentioned above.
Please wait a moment I will check the reservation and get back to you.
Sure.
Sorry to say, no reservation found with your name.
That's Ok, thanks for your response.
Thanks for reaching us.