Hello.
Hello.
I am Edward Green.
Edward Green, how can I aid you today?
I need to change my existing reservation as my plan to go for shopping got postponed. Can you help me?
Sure, I am here to help you. Hold on for a moment. Let me check in our data base.
Sure.
Sorry Edward Green, there are no flights reserved on your given name formerly.
That's Ok, thanks for your response.
Welcome, thank you for choosing us. Have a great day.