Hello.
Hello. How can I guide you?
I want to cancel my reservation, as I am not interested to travel now. Can you please help me?
I will surely help you. Can I have your name please to check the details of your previous reservation?
Yes, I am Cynthia Phillips.
Ok Cynthia, please be on hold.
Sure.
Sorry to say that there is no reservation found under your name to cancel.
That's ok. Thank you for your time.
You are welcome. Thank you for contacting us, have a good day.