Hello.
Hello, how can I aid you at present?
I want to change my recent reservation, can you please help me with that?
Surely, I will help you out.
Thank you.
Can I have your name to trace your details?
Nancy Thompson here.
Thanks for your name, please wait.
Ok.
Thank you for waiting, I have checked the reservation but we did not find any reservation on your name.
No problem, thank you for the information.
Thank you for consulting us.