Hello.
Hello, how may I be  your helping hand?
I want to cancel my recent reservation because of my health issues. Can you please help me out?
Sure, may I know your good name?
Sure, my name is Sandra Campbell.
Ok, please wait for a while I will revert to you with current status.
Sure.
I am sorry to inform that there is no reservation found with your name.
Ok, no problem. Thank you for your information.
Thank you for choosing our service.