Hello.
Hello, how can I help you?
I am Kathleen Moore.
Ok.
Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure, we are here to help you. please wait for a while.
Ok, thank you.
Thanks for waiting, we did not found any active reservation on your name to cancel.
Oh! It's ok no problem. Thank you for your information.
Thank you for opting us.