Hello.
Hello. How can I help you at this moment?
I am planning to change an existing reservation, due to health issue. Can you please help me out?
Sure, I am here to help you with this.
Thank you.
Can you please provide your name to check your reservation status?
My name is Jack Roberts.
Jack Roberts, there is no active reservation found under your name in our database.
That's fine, thank you for your help.
Thank you for contacting us.