Hello.
Hello. What help that I can aid you?
Unfortunately, my grandmother was hospitalised, So can you help me to change my reservation.
Sure, I can help you and may I know your name for checking your booking in our data base?
Sure, Amy Brown here.
Let me check with your reservation, please wait.
Sure, I will wait for your response.
Sorry, there is no reservation status found for the user name in our data base to change it.
Ok, thank you.
Most welcome and thank you for reaching us.