Hello.
Hello, how may I best aid you today?
I am Sharon Thomas.
Thanks for providing your name.
Due to weather problems I need cancel my recent reservation. Can you help me for cancel reservation please?
Sure, I can help you in that cancellation. Please give me a moment.
Sure.
Thanks for waiting, unfortunately there is no reservation found on your name.
Ok, no problem. Thanks for your information.
Thanks for choosing us and have a great day.