Hello.
Hello, how may I assist you today?
 I am Planning to celebrate my birthday with my parents at FL-MCO. Can you book a direct flight?
Sure, could you help me with your travelling dates?
My travelling dates are 03/09 and 03/11.
Can I know your source point?
 I will depart from MI-DTW.
May I know your name?
I am Emma Smith.
Sorry, we could find direct flight to your destination point.
Ok, thank you for your help.
Thank you for availing us.