Hello. I'm Thomas Lopez.
Hello, how may I help you?
I had planned to go on a vacation to New York, but it was postponed.Can you change my reservation?
Sure, I am here to help you?
Ok.
There is a reservation found for you. Can you please provide me your travelling details?
I want to travel from JFK to AUS. I want to depart on 09/12 and return on 09/14. The connection limit is 1.
Yes, there is a flight 1010 of Southwest airlines available for you. Shall I proceed to book the ticket?
Proceed with booking.
Your ticket is booked. Thank you for approaching us.