Hi.
Hello, how can I help you for the day?
Actually, I had done my reservation previously to travel Austin this month. But, in my office, they are not assigning any leave on those days. So, I want to change my reservation. Can you please help me?
Sure, I am here to help you.
Thank you.
May I know your good name?
Myself Christopher Smith.
Please wait for a moment.
Ok.
Sorry, we found no reservation on your given name. Thank you for reaching us. have a great day.