Hi.
Hello. How can I aid you?
Can you please help me in changing my existing reservation?
Sure, may I know the name to check for the status?
Edward Wright here.
Please be on hold, I will get back to you in a minute.
Ok.
Thank you for waiting.
My pleasure.
Here, there is no active reservation have been found under your name in our database to amend it.
No issues, thank you.
Thank you for reaching us.