Hello.
Hello, may I know your good name please?
Sure, my name is Emily Lee.
Yes Lee, how may I help you today?
My business meeting has been cancelled.Can you please help me for cancelling the recent reservation?
Sure. Please hold on a minute.
Ok.
Sorry for the inconvenience, there is no reservation found as per your information.
Ok, It's fine. Thank you for your information.
Thank you for contacting us.