Hi. I am Michael Nelson.
Hello. How may I aid you today?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, please hold a moment, let me check with the details.
Ok.
Sorry, there are no active reservations under your given name.
No issues with that. Thank you for your help.
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