Hi.
Hello. How can I help you at this moment?
 I want to book a flight on the route from BOS to SFO to meet my cousin, can you help me?
Sure, can you please provide your travelling dates?
Sure, my travel dates are from 02/16 to 02/18.
May I know your good name for documentation purpose?
My name is Ashley Allen.
Ashley Allen, there are no flights available on this route due to heavy bookings.
It's ok, no problem.
Thank you for contacting us.