Hi.
Hello. How may I assist you now?
As my plan to watch a movie at orpheum theater got postponed, can you help me with changing my reservation please?
Sure, I am glad to help you with that. Can I know your name to check your previous reservation?
My name is Emma Baker.
Please be on hold to check.
Ok.
We regret to inform you that, there is no reservation found on your name in our records.
That's ok. Thanks for the information.
Thank you for reaching us, have a great day.