Hello.
Hello, how can I assist you for the day?
I want to change my existing reservation, due to some health issue. Can you help me?
Sure, I am here to help you.
Thank you.
May, I know your good name?
Ok, I am Edward Martinez.
Sorry, we found no reservation on your given name.
Ok, not an issue. Anyway. Thank you for your help.
Thank you for reaching us.