Hello.
Hello, how may I aid you today?
I want to cancel my reservation as I am unable to travel due to some health issues, so help me in this.
Sure, we are here to help you with cancellation.
Ok.
May I know your name?
Sure, I am Donna Baker.
Ok, please wait for a while.
Ok, I will wait.
Thanks for waiting, there was no reservation found on your name.
No problem, thanks for your assistance.
Thank you for availing us.