Hello, I am Melissa Baker.
Hello, how can I amend you today?
Due to some health issue, I want to cancel my recent reservation. Can you help me with this?
Sure, we are gleeful to help you. Please wait for a while.
Sure.
Thank you for waiting. We found a reservation with your name. Shall I cancel your ticket?
Ok, please proceed for cancellation.
Your ticket has been cancelled.
Thank you.
Thank you for reaching us. Have a good day.