Hi.
Hello. How may I assist you?
I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?
Sure, I am here to help you out.
Thank you.
May I know your name please?
Eric Williams.
Wait a moment please.
Ok.
Eric Williams, we haven't found any reservation under your name in our data base.
That's Fine, Thank you for the information.
Thank you for reaching us.