Hello.
Hello. How may I help you?
Myself Scott Clark. I want to change my existing reservation, due to some health issue. Can you please help me?
Please wait a moment I will revert you back with the proper information.
Ok, take your time.
Thanks for your time, there is no reservation found under the name you have given.
That's ok, no problem. Anyway thank you for your information.
Welcome Scott Clark.