Hello. I am Sharon Roberts.
Hello, how may I help you?
I planned to meet my  cousin in OAK, can you please help me to book a flight ticket from MSP?
Sure, please share your journey dates?
I prefer to travel on Oct 19 and Oct 21.
Are you looking for any preferred connections?
I prefer to travel in 1 connecting flight.
Do you have any other specifications to be met?
I planned to depart in morning.
Do you have any class preferences?
I am comfortable with any class.
Please wait for a while.
Sure.
We found a direct flight in United Airlines, flight number is 1013 with price is 200 departure time at 9:00AM.
Ok, please confirm my booking.
Shall I proceed? Ok, your ticket has been booked.
Thank you for your help.
Thank you for choosing us.