Hello.
Hello. How may I assist you at this moment?
I have to change my reservation due to my planned event got postponed. So please help me with that.
Sure, I am here to help you with that. Can I know your name please?
Thank you. Please check my reservation with my name Brandon Scott.
Ok, please allow me sometime to check your ticket status.
Sure, take your time.
Thank you for waiting, sorry as per your concern I can not change your reservation as your reservation is not found in our records.
Oh! It may not be booked properly while booking due to server issues. Anyway, thank you for your time.
Most welcome. Thank you for approaching us.