Hi.
Hello, how can I aid you?
Could you help me to amend my existing reservation?
Sure, I am here to help you. May I know your name?
I am Amanda Hall.
I found your reservation on your name, can I have your journey dates?
My journey dates are Sept 18 and Sept 20.
Please provide your airport codes.
I am heading to EWR from JFK.
Do you have any other specifications?
I need a single connecting flight.
Southwest Airlines is providing connecting flight on this route with a ticket fare of 100 and flight departs at 1:00 hours and arrives at 6:00 hours, shall I book your ticket in this flight?
Ok, proceed.
Your reservation has been changed in flight 1000.
Thank you.
Thank you for opting us.