Hello.
Hello. How can I help you at this moment?
Can you please aid me to change my recent reservation as I want to travel in economy class?
Sure, I am here to help you with this.
Thank you.
Can you please provide the name on which you have done the reservation previously?
Sure, I had done reservation under the name Robert King.
Hold on a moment please.
Sure, I will wait.
Robert King, there is no active reservation found under your name in our database.
Thank you for checking.
Thank you for contacting us.