Hello.
Hello. How can I aid you?
I am trying to cancel my recent ticket because I am unable to travel due to some health issues. Can you please help me with that?
Can you give me your name?
My name is Katherine Taylor.
Please give me a moment.
Ok, take your time. I will wait for your response.
Sorry, I could not found any reservation under your name.
It's ok, not a problem with that. Anyways thank you for checking my ticket status.
Thank you for reaching us.