Hello.
Hello, how best can I assist you?
Can you please help me to cancel my existing reservation? because I am unable to travel to the trip.
Sure, please share your good name?
Thank you for accepting my request. My name is Mark Scott.
Please wait for a moment.
Ok, I will wait for your reply.
Thank you for waiting, there is no active reservation found with the given name.
It's ok, not an issue with that. Thank you for checking my ticket status.
Thank you.