Hello.
Hello. How may I help you?
I need to cancel my reservation due to my planned trip got cancelled. So please help me with cancelling my reservation.
Sure, I am here to help you.
Thank you.
Can you please tell me your name?
Sure, Myself Betty Allen.
Ok, please hold on for a minute.
Sure, take your time.
Sorry for the trouble, there is no reservation found with your name in our database.
Oh! It may not be booked properly. Anyway, thank you for your time.
You are welcome. Thank you for choosing us.