Hello, I am Amanda Edwards.
Hello, how may I help you today?
My appointment with doctor got postponed, so I want to change my existing reservation. Can you please help me with that?
Ok, hold on for a moment I will get back to you.
Ok.
Thanks for holding on, we are sorry to say you that we have not found any reservation on your given name.
Ok, no issues. Thanks for providing your information.
Ok, thanks for choosing us.