Hello.
Hello. How may I assist you today?
I want to cancel my recent reservation, can you please help me?
Sure, may I know your name?
Thank you for taking my request. The ticket is under the name Kevin Lopez.
Please hold a moment.
Sure, I will wait.
Sorry, there are no active reservations on your name to cancel.
No issue, anyway thank you for checking.
Thank you for reaching our service.