Hello, myself Steven Robinson.
Hello. How can I assist you at this moment?
I want to cancel my recent reservation, can you please help me out?
Sure, I am happy to help you and please give me a moment.
Ok, take your time.
Thank you for waiting,  I regret to inform you that there is no previous reservation done on the name that you have provided us for checking purpose.
It's ok, thank you for the information.
My work is to help you and thank you for choosing our agency to your help.