Hi.
Hello, how can I support you today?
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
Sure, I am glad to help you. May I know your name please?
Sure, my name is Nicole Taylor.
Thanks for your name, please wait.
Sure.
Thank you for waiting, we found a reservation on your name. Shall I proceed to cancel?
Yes.
Ok, your ticket has been cancelled successfully.
Thank you so much.
Thank you for choosing us.