Hi.
Hello, do you need any help from us?
Yes, I want to cancel my flight reservation as I am unwell. Can you please help me?
Sure, I am glad to help you.
Thank you. Happy to hear that.
Could I have your name please?
My name is Rebecca Thompson.
Sorry, there is no reservation with your name in our portal to cancel further.
Oh! No problem, thank you for checking.
You are welcome, have a great day.