Hi,.
Hello, what can I do for you today?
I want to cancel my reservation, As my project submission date got postponed. Can you help me with that?
Sure, we are gleeful to help you.
Thank you.
Can I have your name to check the status?
Sure, Timothy Lopez is my name.
Ok, wait for a while.
Ok, I will wait.
Thanks for your time, there was no reservation found based on your name.
That's ok, not a problem. Thanks for your quick response.
Thank you for choosing us.