Hi.
Hello, how may I aid you?
Can you help me to change my reservation?
Sure, could you please provide your name to check your reservation status?
My name is Sarah Wright.
Ok, please wait a moment I will check your reservation details and proceed further.
Sure, please check.
Sorry to say, there is no reservation on your name in my database.
Ok, no issues. Thank you for your time.
Thank you for reaching us, have a nice day.