Hi.
Hello, how may I help you for the day?
I want to change my existing reservation due to postpone of my board meeting so, can you please help me with this?
Sure, we are here to help you.
Thank you.
May I know your name please?
My name is Donald White.
Please wait for a while.
Sure.
Sorry we did not find any reservation with your name.
Not a problem, thank you for the information.
Thank you for reaching us.