Hello.
Hello, how can I assist you today?
I would like to spend some more days with my mother, please help me in changing my existing reservation.
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
My name is Patrick Williams.
Ok, please wait a while.
Sure, take your time.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no problem. Thank you for your information.
Thank you for choosing us.