Hello.
Hello, how can I aid you for today?
Due to my health conditions, I want to change my recent reservation.Can you help me with that?
Sure, I will help you with that. Can you please provide your name to check the reservation status with your name?
I am Anna Phillips.
Sorry to say this Anna Phillips, there is no active reservation with your name to change the reservation.
No issue, Thanks for the information.
You are welcome, thank you for reaching us.