Hi.
Hello, how may I help you?
I would like to change my existing reservation, as my semester exams are postponed.
Ok.
Will you help me in this?
Sure, we are here to help you.
Thank you.
May I know your good name?
I am Frank Davis.
Please, stay online.
Ok.
Thank you for your precious time, there is no active reservation found on your name.
Ok, thanks for the response.
Thank you for reaching us, have a good day.