Hello.
Hello. How can I assist you today?
I am trying to change my details in the past ticket because my examination is postponed. Can you help me in changing the ticket?
Sure, I will help you with changing your reservation.
Thank you.
Can I have your good name to check reservation status?
My name is Mark Jones.
Ok, please wait a moment.
Ok, I will wait for your response.
Thank you for waiting. Sorry Jones, there is no reservation found under your name to change.
It's ok, anyway's thank you for the information.
My pleasure. Thank you for choosing us, have a good day.