Hi.
Hello, how can I aid you?
owing to a big emergency at work, I can't depart on my schedule travel dates, can you please help me with changing my reservation?
Sure, please provide your name to check the reservation in the reservation list.
Katherine Lopez her.
Please wait for some time, I will check with your reservation status and revert to you.
Sure, take your time.
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
That's ok, thank you for checking.
Thank you.