Hello.
Hello, how may I help you?
I need to cancel my existing reservation, which is done recently. Can you please help me out?
Sure, may I know your name please?
Thank you for considering my request. My name is Sharon Wilson.
Ok, please wait for a moment.
Sure, I will wait for your response.
Sorry, there was no reservation found with your given name.
Not an issue, thank you for the information.
Thank you for choosing us.