Hello.
Hello. How may I assist you?
Due to some health issue, I want to change my existing reservation. Can you please help me with this?
Sure, I am here to help you out. May I know you name please to proceed further?
Sure, I am Christine King.
Christine King, we regret to inform you that there is no reservation found on your name in our records.
Ok, Thank you.
Thank you for approaching us.