Hello, I am Catherine Smith.
Hello, how can I help you?
I want to update my trip dates as my plan to go for an aerial tram ride has been postponed.
Sure, please wait for a while.
Ok, I will be waiting for your response.
I am happy to tell that there is a reservation on your name, could you please help me with new reservation details?
Ok, please my trip dates from 10/12 to 10/14.
May I know your airport codes?
I need to reach Houston, TX - IAH from Detroit, MI - DTW.
May I know your lay by's?
I need a direct flight please.
Sorry, no flights found on your requested dates.
That's Ok, I may choose any alternative.
Thank you for approaching us.