Hi.
Hello.
I am Michael Lee.
How may I help you today?
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you help me?
Ok, I am here to help you with that.
Thank you.
Please wait for a minute.
Ok.
Sorry to say that, there is no reservation found on your name in our records.
No issue. Thank you.
Thank you for consulting us.