Hello.
Hello.
My name is Nicole Brown.
Hello Brown, how can I help you?
I was fallen sick due to bad weather here in my area. So I would like to cancel my current reservation. Could you help me in cancelling the reservation?
Sure, please wait for a while, I will check and get back to you.
Ok.
Sorry to tell that there is no reservation on your name.
That's ok.
Thank you for approaching us.