Hi.
Hello, How may I aid you today?
Earlier I made a reservation for my trip through an agent but, agent booked on wrong date.
Ok.
Can you please modify my reservation?
Sure. Please share your name so that I can check with the reservation list.
Reservation has been made on the name of Rebecca Scott.
Ok, Please wait, I will let you know.
Ok.
Thanks for waiting but, there is no reservation existed earlier to proceed.
Ok, no problem. Thank you.
Thank you for choosing us, Have a nice day.