Hello.
Hello, do you need any help from us?
As my manager did not approve my leave, I would like to change my recent reservation.
Sure, could I have your name please?
Can you aid me with this? Myself Deborah Garcia.
Ok, please allow me a moment.
Sure, take your time.
Sorry, there is no reservation with your name in our portal to make changes.
Sorry Deborah Garcia, there are no flights reserved on your given name formerly.
Thank you for consulting us.