Hello.
Hello.
Myself Eric Lewis.
What can I do for you Eric?
I would like to cancel my reservation due to heavy rainfall at my region, can you please help me in cancelling my reservation?
Sure Eric, please wait a moment.
Sure, take your time.
Sorry Eric, in my database I didn't found any reservation on your name.
That's fine, thank you for checking.
Thank you for approaching us, have a great day.