Hello,. I am Jeffrey Phillips.
Hello, how may I serve you now?
I want to change my existing reservation due to attend a emergency meeting  with my shareholders. Can you please help me with that?
Sure, I will kindly help you. Please wait a moment I will check and revert you.
Sure.
Thank you for waiting, there were no reservation found on your name.
Ok, no issue. Thank you for your great service.
Thank you for connecting our agency. Have a nice day.