Hello.
Hello. How may I help you?
I am Robert Moore. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Robert Moore, I am willing to help you for this. Let me check your reservation status in our database.
Ok, thank you.
Robert Moore sorry to intimate, no reservation is found with your criteria.
Oh! It's ok no problem. Thank you for your information.
Thank you very much for utilising our agency.