Hi.
Hello, how may I aid you?
Owing to an emergency, my meeting with client got postponed, so I want you to change my existing reservation.
Sure, may I know your name?
Sure, Frank Mitchell here.
Please give me a moment to check your ticket status.
Sure.
Sorry Frank Mitchell, no reservation is available by your name?
Ok, no issues. Thank you for your assistance.
Thank you for reaching us.