Hello.
Hello. How may I help you at this moment?
I want to cancel my recent reservation due to sudden postpone of my plan.
Sure, I am glad to help you with that.
Can you help me in doing that?
Ok, may I know your name?
I am Patrick King.
Please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
Ok, no problem.
Thank you for approaching us.