Hello.
Hello, how may I help you at present?
Can you please help me to cancel my reservation due to some health issues?
Sure, we are here to help you with cancellation.
Thank you.
On whose name, your reservation has been made earlier?
You can check the reservation on the name of Angela White.
Please wait for a moment, I will check with your previous reservation on your name in our database.
Sure.
Thanks for your time, there was no active reservation found on your name to cancel it.
Not a problem, thank you for informing me.
Thank you for availing us.