Hi.
Hello, how can I be your helping hand today?
Can you please help me in changing my reservation?
Sure, I can change your reservation right now. Before that I need to know your good name please?
I am Richard Moore.
Ok, wait for some time I will check the reservation on your name and get back to you.
Ok.
We are sorry to say that, there is no active reservation found on your name.
Ok, no problem. Thank you.
Thanks for approaching us, wish you a nice day.