Hello.
Hello, how may I be your helping hand today?
I have made a reservation in low cost airlines, but now I wish to travel with a major airlines, so please help me to modify my reservation.
Sure, we are here to help you to make some changes in your reservation.
Thank you for accepting my request.
May I know your name, to check with your recent reservation?
Sure, you can check the reservation on the name of Mark Edwards.
Ok, please wait for a couple of minutes.
Ok, I will wait.
Sorry to notify you that, we did not find any reservation in your name to make changes on your reservation.
Not an issue, thank you.
Thank you for choosing us.