Hello.
Hello. How can I help you?
Actually my Final examination is postponed, so that I want to cancel my recent reservation. Can you help me?
Please wait a while, I will check and inform you.
Sure.
May I know your name please?
Yes, I am Timothy Harris.
Sorry to say, there is no reservation on your name in our database.
That's fine, no problem. Thank you for your information.
Thank you for opting us.