Hello.
Hello, how may I help you?
Can you help me to change the reservation I had done last week?
Sure, I will help you. Please let me know your name.
Ok, my name is Betty Nelson.
Sure, please wait. I will check your reservation status and let you know.
Ok, please take your time.
I found your reservation, may I know your travel dates?
Yes, please change the reservation for the dates Jan 22 and 24 respectively.
Thank you. Please let me know your source and destination airport codes.
My planned airport codes are from ATL to PHX.
Thank you. Please wait for a while.
Ok, please check for the connecting flight I will wait.
There is a direct flight in JetBlue airlines and the ticket fare is 100 only. Flight departs at 2:00 hours and arrives at 23:00 hours. Is that ok for you?
Ok, please reserve it.
I have changed your reservation successfully and your flight number is 1027.
Ok, thank you for the help in amending my reservation.
You are welcome and have a nice day.