Hello.
Hello, how can I help you?
Can you please help me in changing my recent reservation? as my health is not in a good condition to do journeys.
Sure, I will help you. May I know your name please?
Sure, my name is Mark Robinson.
Sorry to say, there is no reservation on your name in our database.
Oh! That's ok, thank you for giving the information.
Thank you for opting us.