Hello, I am Scott Robinson.
Hello, how can I provide service to you?
I would like to spend more days with my family as my mother is not well, so can you please do some changes in my existing reservation?
Sure, please wait for a minute.
Sure, take your own time.
Sorry, there is no reservation found on your name.
Ok, no problem. Thank you for your information.
Thank you for availing us, have a great day.