Hello.
Hello. How may I assist you?
Owning to an emergency I want to change my existing reservation. Can you please help me with this?
Sure, I am here to help you out. May I know your name please?
Sure, my name is Margaret Jackson.
Wait a moment please.
Ok.
We found your reservation under your name, can you please share your airport codes?
Sure, my airport codes are SEA - HOU.
May I know your travelling dates please?
I want to depart on Feb 26 and need to return on Feb 28.
Do you have any other specifications?
Yes, I need a connecting flight which departs in the evening time.
Margaret Jackson, there are no flights available in your route.
Ok, no problem.
Thank you for choosing us.