Hello.
Hello, How exactly I can serve you the best today?
I have to cancel the recent reservation because the planned trip got cancelled due to some financial issues in the family. Can you please help me to cancel the ticket?
Sure, I can help you in that cancelltion. Please allow me a moment to check for the previous reservation in our data base. Before that I need to know your good name please?
Thank you for accepting my request. My name is Rachel Taylor.
Ok, please wait for a while.
Ok , take your time.
We are sorry to say that, there is no active reservation found on your name.
It's ok, not a problem. Thank you for your help.
Thanks for consulting us, have a great day.