Hello.
Hello. How can I help you?
Actually, I have done booking last week to attend my cousin wedding.But, in mean while my exams dates are arrived.So, I am willing to change my existing reservation.Can you help me to change my reservation?
Sure, may I know the name on which the reservation has been done?
Yes, I am Nancy Young.
Sorry Nancy, there is no reservation found on your name.
Oh! it might me cancelled before by my mother but it is not informed by her.
Ok fine.
Thank you for the information.
You are welcome.