Hello.
Hello. How can I help you at this moment?
I would like to cancel my reservation due to some health issues, will you please help me to cancel?
Sure, I will help you with that. Can you please mention your name for further process?
Sure, my name is Justin Perez.
Ok, please hold on a moment.
Sure.
There is no previous reservation available under your name.
No issues, thank you.
Thank you for reaching us.