Hello.
Hello. How may I assist you?
Can you please help me in flight ticket booking process from OAK to BOS?
Sure, I am here to help you with that, can I know your good name to proceed further?
Thank you for your response, my name is Margaret Smith.
May I know your trip dates to reserve your seat.
I want to take off on May 23 and book my return ticket also on May 25.
 Could you let us know if you have any class preference?
I don't have any class preferences.
Are there any more preferences that you want to avail?
I will prefer 1 break in between my journey.
We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
Oh! It's ok, no problem. Thank you for your information.
Thanks for reaching us, have a good day.