Hello.
Hello, how can I help you?
Would it be possible to cancel my reservation, which I have done with my name?
Sure, we are willing to help you.
Thank you.
May I know your name to check your details in our database?
Sure, my name is Samuel Hall.
Ok, please give me a moment.
Sure.
Sorry we couldn't find any reservation on your name.
No problem, thank you for your time.
Thank you for reaching us.