Hello.
Hello, how can I help you?
I would like to book a direct flight, could you please help me with name Susan Roberts?
Sure, I am here to help you. Can you please share your travelling dates?
My travelling dates are Jan 1 and Jan 3.
May I know your airport codes please?
My airport codes are HOU and DTW.
OK, please wait a minute.
Sure.
Thank you for waiting, sorry no flights found with your details.
No worries, thank you for the information.
May I know your name please?
I have already mentioned.
Thank you, have a good day.