Hi.
Hello.
I am Emily Jones.
Emily Jones, how can I aid you today?
I want to cancel my recent reservation as my interview got cancelled due to some technical issues. Can you help me in cancellation?
Sure, I am here to help you.
Thank you.
Hold on for a moment. Let me check.
Sure.
Sorry Emily Jones, there are no flights reserved on your given name formerly.
Ok, not an issue. Thank you for your information.
Welcome, thank you for choosing us. Have a great day.