Hi. I am Linda Smith.
Hello, how may I aid you today?
I need to cancel my reservation, as my friends have already booked my ticket in another flight along with theirs, I was not aware of this thing. Can you help me with that?
Sure, we are here to help you with cancellation. Please wait for a while.
Ok.
Thanks for waiting, there was no reservation found on your specified name.
Not an issue, thank you for your information.
Thank you for availing us.