Hello,.
Hello, how can I be of your service today?
Can you please help me in changing my reservation as the arts and crafts festival which I want to attend got postponed?
Sure, we can help you on that.
Thank you.
Please provide me your name to check your details in our reservation list.
My name is Carol Young.
Ok, wait a moment.
Ok.
Unfortunately, there was no reservation on your name to proceed further.
No problem, thank you for the information.
Thank you for choosing our service.