Hello.
Hello.
I am Catherine Hernandez.
Catherine, how may I aid you today?
I am planning to cancel my recent reservation,due to health issue. Can you please cancel my ticket?
Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.
That's fine. Thank you for your help.
There is no any active reservation with your name in my database. Thank you for reaching us.