Hello.
Hello. How may I help you?
I want to cancel my recent ticket because my trip got cancelled suddenly. Can you help me with that?
Sure, I will help you in cancelling the ticket.
Thank you.
May I know your name please?
My name is Laura Lee.
Please wait a moment.
Ok.
Sorry, there are no reservations found.
It's ok, thank you.
Thank you for reaching us.