Hello.
Hello, how may I help you today?
I want to meet my twin sister to celebrate our birthday, so please book my ticket from EWR to PHL.
Sure, may I know your name please?
Catherine Wright here.
Ok, may I know your travelling dates please?
My itinerary dates are Dec 31 and Jan 2.
Ok, may I know your connection limit please?
I need a connecting flight.
Ok, may I know your class preference please?
I prefer economy class.
Do you have any other specifications please?
I want to return from PHL in the afternoon.
There is a connecting flight of fare 200 with economy class in Delta airline, are you ok with this booking?
Please book my ticket.
Ok, I reserved your ticket with flight number 1021.
Thank you for assisting me.
you are welcome.