Hello, I am Ruth Robinson.
Hello, how can I help you Mr. Ruth?
Owing to an emergency I need to stay back at office, so I need to cancel my recent reservation which was reserved last week for a trip. Could you please help me with cancellation?
Sure, please wait for a while.
Sure.
Sorry, we didn't found any reservation on your name.
No problem, thank you for checking with my recent reservation status.
Thank you for approaching us.