Hello.
Hello, how can I help you today?
My name is Carolyn Hernandez. Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, we are here to help you.
Thank you.
Ok, wait for some time I will check and get back to you.
Sure, I will wait for your response.
Thanks for waiting there are no reservations found on your name.
That's ok, thank you for checking.
Thanks for approaching us.