Hello.
Hello.
I am James Smith.
How can I assist you?
Owing to an urgency, I would like to cancel my recent reservation. Can you help me with this?
Sure, I'll help you in that. Please be on hold.
Sure, I will wait for your response.
There is no reservation found under your name to do cancellation.
Ok, not an issue. May be my brother has already cancelled my ticket reservation on behalf of me. Anyways, thank you for providing information.
Thank you for choosing us.