Hello.
Hello, how can I help you today?
I want to cancel my recent reservation due to heavy rainfall, can you please help me with that?
Sure, I am here to help you with that. Can you please share your name?
My name is Kenneth Walker.
Please wait a moment.
Sure.
Sorry, there is no reservation found on your name in our database.
Not an issue, thank you.
Thank you for reaching us, have a nice day.