Hello, My name is Eric Hernandez.
Hello, how can I best assist you?
My technical presentations at our head office got postponed. So, Can you help me to change my existing reservation?
Sure, I am here to help you. Please wait a moment.
Sure.
Thanks for waiting. Sorry there is no reservation found on your name.
OK. Thank you, For providing me valuable information.
Thanks for choosing us. Have a great day.