Hi.
Hello, how may I help you at this moment?
I want to cancel my reservation due to sudden change in my trip. Can you help me?
Sure, I will help you.
OK.
Please wait for a moment.
Ok.
May I know your name?
I am Pamela Martinez.
Happy to inform you, I found your reservation. Shall I cancel it? Your ticket is successfully cancelled.
Sure.
Thank you for reaching us.
Thank you.
You are welcome.