Hello.
Hello. How can I help you?
My business trip has been postponed, can you please help me for changing the existing reservation?
Yes, I can help you with that. Can I know your name?
Thank you. Sure, my name is Brandon Lopez.
Ok, give me a moment. I will get back to you.
Sure.
Sorry to inform you that there is no reservation found on your name.
Ok, no problem.
Thank you for reaching us.