In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
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Question: customer: Hello, I am Kimberly Turner. 
 agent: Hello, what can I do for you today? 
 customer: I need to change my reservation as my get together program postponed. Can you help me? 
 agent: Sure, please wait for few minutes. 
 customer: Sure. 
 agent: There is no recent reservation found on your name in our data base. 
 customer: That's Ok, thanks for your assistance. 
 agent: Thank you for reaching us.

Answer: no_reservation


Question: customer: Hello. 
 agent: Hello, how may I help you? 
 customer: Can you please help me in booking the flight ticket from LGA to IAD? 
 agent: Do you have any requirements? 
 customer: I prefer to travel in normal cost airlines with direct flight. 
 agent: Can you please share your travelling dates? 
 customer: My travel dates are 11/09 and 11/11. 
 agent: May I know your name? 
 customer: My name is Charles Phillips. 
 agent: Sorry to say, no flight is available for you. 
 customer: Ok, thank you for the information. 
 agent: Thank you for reaching us.

Answer: no_flight


Question: customer: Hello,. 
 agent: Hello, may I know your name? 
 customer: I want to change my existing reservation which is with the name Brenda Smith as my Business meeting got postponed. 
 agent: Please wait for a moment, while I check. 
 customer: OK, sure. 
 agent: Thanks for waiting, sorry to inform there is no reservation found on your name. 
 customer: OK, that's fine. Thank you. 
 agent: Thank you to connecting with us, have a nice day.

Answer:
no_reservation