Hi.
Hello, how can I help you?
I am unable to travel to airport to board my flight due to severe accident in my way to airport. So, I want to cancel my reservation. Can you help me with that?
Sure, I am here to help you.
Thank you.
Can you please provide your name to check the reservation list?
My name is Brandon Edwards.
Ok, wait a minute please.
Ok.
Thank you for waiting, sorry to inform no reservation found on your name.
No problem, thank you for your information.
Thank you for reaching us, have a nice day.