Hi.
Hello, how may I render you today?
I need to cancel my recent reservation due to my health issue, so can you help me with this?
Sure, we are here to help you.
Thank you.
May I know your name?
My name is Kathleen Scott.
Please wait for couple of minutes.
Sure.
Sorry, there is no reservation found on your name.
No problem, thank you for the information.
Thank you for reaching us.