Hi.
Hello. How can I assist you for today?
Do you have a flight ticket cancellation facility?
Yes, we provide cancellation services for your reservation. Could you please provide your name for that?
I am a musician and there was a upcoming music show in Orlando, but due to family emergency I had to cancel it.
That's sad to hear.
Cancel the flight ticket and my name is Andrew Scott.
Ok, give me a moment.
Sure.
Sorry to say that there is no reservation found on your name in our database. Thank you for reaching us.