Hello. I am Amy Taylor.
Hello, how may I be there for you?
I want to change my existing reservation due to some health issues, can you help me with that?
Sure, I am here to help you for this. Let me check your reservation status in our records.
Thank you.
We could not find any reservation in our data base by the name you provided.
No problem, thank you for the information.
Thank you for approaching us.