Hello.
Hello. How may I guide you today?
Owing to an emergency, I have to cancel my flight ticket booking. Can you please help me?
Sure, I will help you with that.
Thank you for accepting my request.
On whose name you have made your reservation?
My name is Matthew Garcia, you can check with this name.
Please be on hold to check.
Sure, take your time.
There is no reservation found on your name in our records.
No problem with that one, thank you for checking my reservation status and providing the information.
Thank you for reaching us, have a great day.