Hello.
Hello.
I am Ashley Lewis.
Lewis, how can I assist you?
I am planed a trip to New York, but the snowfall is heavy in New York, so I want to change an existing reservation.Can you please help me out?
Sure, please wait for a moment to check our database to change your reservation.
Sure, take your own time.
Sorry, we could not find a reservation by your name.
That's really sad to hear. Thank you for your help.
Thank you for choosing us.