Hi.
Hello, how may I assist you?
I need to book a flight ticket from IAD to DCA, Can you please help me for booking?
Sure, may I know your planned travel dates please?
I would like to travel on 05/03 to return on 05/05.
Would you like to travel in a connecting flight or a direct flight?
I need a direct flight.
May I know your good name please?
Virginia Williams here.
Sorry, there is no flight available on your requested dates.
Ok, no problem.
Thank you for reaching us.