Hi.
Hello, how may I assist you at this moment?
I want to cancel my recent reservation due to bad weather condition. Can you help me for this one?
Sure, we are here to help you. Can I know your name for checking purpose?
Sure, Larry Baker here.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name in the database.
No issues, thank you for the information,.
Thank you for choosing us.