Hello.
Hello.
I am Gregory Jackson.
How can I help you Jackson?
Due to bad weather, I need to cancel my reservation. Can you please help me with it?
Sure, I am here to help you. Please wait for a while.
Ok.
We found a reservation on your name in our reservation database. Shall I proceed with cancelling?
Yes, you can proceed to cancellation.
Your reservation has been cancelled.
Thank you.
Thank you for choosing us, have a nice day.