Hello.
Hello. How can I aid you?
Owing to an emergency I want to cancel my recent reservation. Can you help me?
Sure, I am here to help you in cancelling your reservation.
Thank you.
Please allow me a moment to check for your reservation status.
Sure.
Please provide me the name to check the reservation.
Yes, I am Amy Nelson.
There is no active reservation have been found under your name in our database to cancel it.
Ok, that's fine, no problem. Thank you for your information.
Thank you for reaching us.