Hi.
Hello. How may I assist you?
I am David Rodriguez, due to some personal issues I want to change my reservation flight ticket, can you help me to change that reservation.
Ok, please wait a minute, I will revert you back with the status of reservation.
Sure, take your own time.
Sorry David Rodriguez, there is no reservation found under your name to change it.
That's fine, anyways thank you for your information.
Thanks for contacting us.