Hello. I am Christopher White.
Hello, How may I help you today?
Actually we planned to attend the live show, but due to heavy rainfall the event has been postponed to some other day.
Ok.
Could you please help me in changing my previous reservation?
Sure, I will check the reservation list and let you know. Please wait.
Sure.
Thanks for waiting. I have gone through the reservation list which is stored in the data base, but could not find your name.
Ok, no problem.
Ok.
Thank you for your valuable information.
Thanks for availing us, Have a nice day.