Hello.
Hello.
Myself Helen Nelson.
How may I assist you today?
Due to some urgent meeting, I am going to change my existing reservation. Can you please help me for this?
Please wait a moment, let me check with your details.
Ok, I will wait for your response.
Sorry, there are no active reservations on your name to change.
Not a big problem, anyhow thank you very much for your service.
Thank you for reaching our service.