Hello.
Hello. How can I aid you?
I would like to change my existing reservation, which is done recently. Can you please help me out?
Sure, may I know the name to check for the status?
Thank you for considering my request. Please check the reservation under the name of Melissa Hill.
Please be on hold, I will get back to you in a minute.
Sure, I will wait for your response.
Thank you for waiting. Here, there is no active reservation has been found under your name in our database to amend it.
Not an issue with this one, anyway thank you for the information.
Thank you for reaching us.