Hello, I am Matthew Parker.
Hello, How can I help you?
As my schedule of attending an cricket match got cancelled, due to bad weather. Can you please help me in cancelling my recent reservation?
Sure, I am mirthful to help you. Please wait a minute, I will check and revert you.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues. Thank you for your information.
Thank you for approaching us, Have a wonderful day.