Hi.
Hello. How may I oblige you today?
I would like to change my existing reservation as my presentation got postponed due to some technical issues. Can you help me with it?
Sure, can I know on which name reservation has been booked in past?
Sure, Nicole Roberts is my name.
Ok, wait a moment.
Sure.
Thanks for waiting, we did not found any reservation by this name.
Ok, thank you.
Thanks for choosing us.