Hi. I am Sandra Mitchell.
Hello, how may I aid you?
I need to cancel my reservation, can you help me out please?
Sure, please wait a moment I will check your complete reservation details and proceed further.
Sure, take your own time.
Sorry to say, there is no reservation on your name in my database.
That's ok, no problem. Thank you for your information.
Thank you for reaching us, have a nice day.