Hello.
Hello, how can I assist you today?
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that?
Sure, I will help you with that. Let me know your name to check your reservation?
My name is Ruth Phillips.
Please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem. Thanks for your information.
Thank you for choosing us.