Hello.
Hello. How can I assist you today?
I am Rachel Phillips, want to cancel my recent reservation due to some personal problem. Please help me out with that.
Sure, I am glad to help you out.
Thank you.
Please allow me a moment to check your name in our records?
Sure, take your time.
Thank you for your patience, here there is no reservation found under your name in our records.
It's ok, thank you.
Thank you for reaching us. Have a great day.