Hello.
Hello.
I want to cancel my ticket as I have some family issues. Could you help me out?
Sure, I am gleeful to help you.
Thank you.
Can you please provide the name on which you have done the reservation previously?
Please check with the name Helen Walker.
Can you please allow me a moment to check the reservation status in our database?
Sure, take your time.
I have searched the database with the name Helen Walker and I couldn't find any active reservation under your name.
No problem, thank you for assisting me.
Thank you for contacting us, keep utilise our service in future too.