Hello.
Hello, how may I help you?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, may I know your name please?
Thank you for accepting my request, I have reserved it on the name of Deborah Miller.
Ok, please wait for a while.
Sure.
Sorry, there is no active reservation found with your name in our records.
Oh! I think the ticket was not booked properly while I am booking. Thank you for checking.
Most welcome.