Hello.
Hello.
I am Donna Roberts.
How can I help you?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I am here to help you. Please wait a minute.
Sure, take your time.
Thank you for waiting, sorry we didn't find any reservation on your name.
That's ok, thank you for your information.
Thank you for reaching us, have a good day.