Hello.
Hello, how can I aid you?
I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.
Sure, I am here to help you.
Thank you.
May I know your name please?
Myself Donald Anderson.
Ok, please wait a minute I will get back to you.
Sure, take your time.
Thank you for your time, we found a reservation on your name and it has been cancelled as per your request.
That's ok, thank you for your help.
Thank you for choosing us, have a nice day.