Hi.
Hello, how may I help you?
I am Jeffrey Hill. Owning to an emergency I had to request for this cancel reservation. Can you help me out?
Sure, we are here to help you.
Thank you.
Please be on hold I will check the reservation status and get back to you.
Ok, take your time.
Sorry, I found no reservation in your given name.
Not an issue. Thank you for quick response.
Thank you for reaching us.