Hello, Scott Collins here.
Hello, how can I help you?
Due to an emergency meeting I have to cancel my recent reservation. Can you please help me out?
Sure, we here to help you, please wait a minute.
OK.
We found a reservation, are sure to cancel reservation.
Yes, you can proceed for cancelling the reservation.
OK, your reservation has been cancelled.
Thanks for the information.
Thank you, for contacting us.