Hello, Catherine Nelson here.
Hello, how can I guide you for today?
As my dad booked incorrect travelling dates, I need to re-correct them. Please change my recent reservation.
I will help you with that.
Thank you.
Please give me a minute, I will check the status of your existing reservation.
Sure, please take your time.
Sorry, there is no reservation found under your name in our database.
Thank you for your time.
Thank you for contacting us, have a nice day.