Hello.
Hello.
I am Anna Edwards.
How may I assist you at this moment?
I want to change my existing reservation, can you please help me with this?
Sure, I will help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Sure.
We regret to inform you that there is no reservation on your name in our records.
Ok, no problem. Thank you for your service.
Thank you for contacting us, hope you have a great day.