Hi.
Hello, how can I help you?
This is Debra Hall, from San Francisco. Recently I made a reservation to travel to Charlotte, but due to some health issues I need to change my reservation. Can you help me in changing my reservation?
Sure, please wait a minute.
Ok, make it in your possible time.
Sorry, there is no reservation found with your name.
That's ok, not an issue.
Thank you for reaching us.