Hello.
Hello. How can I assist you at this moment?
Due to postpone of my client meeting, I want to change my existing reservation.
Sure, I am happy to help you with that.
Thank you.
Can I have your good name please to check availability of your reservation?
My name is Ryan Young.
Ok, please be on hold for a moment to check your reservation status.
Sure.
Sorry Ryan Young, no reservation has found under your name to change.
Not an issue, thank you.
Thank you for choosing us, have a good day.