Hello.
Hello, how can I assist you?
Can you please help me in changing my existing reservation, as my health is not good?
Sure, may I know your name to proceed further?
Thanks for the response, my name is Andrew Davis.
Please wait for a moment.
Ok, sure.
We regret to inform you that there is no reservation found on your name.
Ok, not an issue. Thank you for the information.
Thank you for opting us.