Hello. I am Matthew Brown.
Hello, Matthew Brown. How can I provide assistance to you?
Due to an emergency, I want to cancel my recent reservation. Can you please help me with it?
Sure, we are gleeful to help you. Please give me a minute.
Ok.
Thank you for waiting. Sorry, we did not find any reservation based on your name.
Not a problem, thank you.
Thank you for reaching us, have a pleasant day.