Hi.
Hello. How can I help you for the day?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, I am here to help you with that.
Thank you.
May I know your name please?
Myself Donna Baker.
Please wait for a while, let me check your previous reservation status.
Sure.
Thank you for waiting. There is no active reservation found on your name in our reservation list to change .
It's ok, thank you for your help.
Thank you for reaching us, have a great day.