Hi.
Hello, how may I help you for this moment?
I am Katherine Young, can you check for direct flight from SFO?
Ok, may I know your dates of journey please?
My journey dates are from 12/01 to 12/03.
May I know your destination airport code please?
My destination code is MSP.
Please wait for a moment.
Ok.
Sorry Young, there is no flight found as per your travelling details.
It's ok. Thank you for your time.
You are welcome.