Hello.
Hello, how can I help you today?
Due to heavy storms in my visiting place, I would like to cancel my recent reservation. Will you help me with this?
Sure, may I know your good name?
My name is Stephanie Carter.
Please wait for a moment.
Sure.
Sorry to say that, no reservation was found with your good name.
Ok, not an issue. Thank you for providing information.
Thank you for reaching us.