Hello.
Hello. How can I assist you at this moment?
Can you please help me in changing my existing reservation?
Sure, I am here to help you with this.
Thank you.
Can you please provide your name to check your reservation status?
Sure, my name is Carolyn Hill.
Wait a moment please.
Ok, sure.
Carolyn Hill, there is no active reservation found under your name in our database.
Ok, no issues. Anyways, thank you for the information.
Thank you for contacting us.