Hello.
Hello, how may I assist you at present?
As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?
Sure, we are here to help you with cancellation.
Thank you.
May I know your name?
Myself Sandra Phillips.
Ok, please wait for a moment.
Sure, take your time.
Sorry to inform you that, there was no reservation found on your name to cancel it.
That's ok, thank you for checking.
Thank you for availing our service.