Hi,.
Hello, How may I amend you today?
Please cancel my recent reservation as my meeting with clients has been cancelled due to bad weather conditions.
Sure, I will aid you today.
Thank you.
Can I have your name to check with the reservation list?
Reservation is done with my name Susan Jones.
Please stay online, I will revert to you.
Sure.
Thanks for your patience.
Ok.
We did not find any reservation on your name to proceed with cancellation.
Ok, I think I made my reservation with other airline. Thank you for the effort.
Thank you for choosing us, Have a great day.