Hello.
Hello. How can I aid you?
Can you help me to change my reservation?
Sure, may I know the name to check for the status?
I am James Thompson.
Please be on hold, I will get back to you in a minute.
Sure, take your time.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
No problem, thank you for checking.
Thank you for reaching us.