Hello.
Hello, how can I help you today?
I want to cancel my reservation as my adventure trip got cancelled, so please help me in this.
Sure, we are happy to help you.
Thank you.
May I know your name please?
Sure, I am Stephanie Carter.
Please wait for a minute.
Ok, I will wait.
Thanks for waiting, no reservation was found on your name in the database.
No problem, thanks for your service.
Thank you for reaching us.