Hi.
Hello, How can I aid you?
I want to change my existing reservation due to sudden change in my trip.
Sure, I am happy to help you. Can you mention your name to proceed further?
I am Pamela Jones.
Ok, please hold on for a minute.
Ok.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No issue.
Thank you for making us to serve you.