Hello.
Hello, How can I serve you today?
Owing to an emergency, I decided to cancel my recent reservation. Could you help me in this?
Sure, I can help you in that. Can I have your name to check the reservation status?
Sure, my name is Timothy Anderson.
Ok, please hold on for a while.
Ok.
Thanks for your time, there is no active reservation found on your name to cancel it.
No problem, thank you for your information.
Thanks for reaching us.