Hello.
Hello, how can I render you today?
My name is Michelle Johnson, I want to change my reservation as my trip to Detroit is postponed. Can you change my reservation?
Sure, I will help you with that. Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, thank you for the information.
Thank you for choosing us.