Hi.
Hello.
Melissa Adams here.
How can I assist you at this moment?
Due to landslides happening at my location, I'm not in a position to catch the flight. Can you please cancel my recent booking?
Sure Melissa Adams, I am happy to help you with that. Please be hold on for a moment to check your reservation status.
Sure.
Sorry Melissa Adams, no reservation has found under your name to cancel.
That's ok, thank you for giving the information.
My pleasure. Thank you for choosing us, have a good day.