Hello.
Hello.
I am Jeffrey Turner.
How can I assist you today?
Due to an emergency, I want to cancel my reservation. Can you please help me with it?
Sure, I can help you with that. Please wait for a while.
Ok.
Jeffrey Turner, there is no reservation found active under your name to do cancellation.
Ok, not an issue. Thank you for your information.
Thank you for choosing us, have a nice day.