Hello.
Hello, how can I help you today?
Can you please help me in changing my recent reservation? As I'm unable to catch the flight due to heavy snowfall.
Sure, can you please mention your name to check your reservation details in our database?
Sure, my name is Donna Wilson.
Thank you. Please wait for a while, let me check your reservation status.
Sure.
Sorry, I did not find any reservation by your name in our database.
Oh! That's ok, thank you for giving the information.
Thanks for reaching us.