Hello, I'm Joshua Edwards.
Hello, how may I assist you?
I have booked a flight ticket recently as per my interested destination but I need your help in cancelling that ticket.
Sure, I will help you. Please give me a moment to check your details.
Ok sure, take your time.
No reservation found on your name. Sorry for inconvenience.
That's ok, thank you.
Thank you for choosing us, have a nice day.