Hello.
Hello, how may I aid you today?
I want to cancel my recent reservation due to heavy rain fall. Can you help me in cancel reservation?
Sure, could you please share your name to proceed?
My name is Donna Nelson.
Ok, please hold a moment, let me check your reservation with us and let you know.
Sure.
Thanks for your time, sorry, unfortunately no reservation found with provided name.
Ok, No issues. Thank you.
Thank you for approaching us, have a great day ahead.