In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
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Question: customer: Hi. 
 agent: Hello. How can I help you? 
 customer: My name is Ronald Martin. I need to book a flight ticket from ORD to DCA. Please help me in booking a flight ticket. 
 agent: Sure, I will help you with it. 
 customer: Thank you. 
 agent: May I know when are you willing to travel? 
 customer: My journey dates are from 12/06 to 12/08. 
 agent: Do you prefer a halt between your journey? 
 customer: Yes, I prefer a halt. 
 agent: Please let me know if you have any other preferences? 
 customer: No, I do not have any other preference. 
 agent: Please wait for a while. 
 customer: Sure. 
 agent: I am sorry to inform you that there is no flight available on given dates from you. 
 customer: No problem, thanks for your information. 
 agent: Thank you for reaching us, we hope to serve you better next time.

Answer: no_flight


Question: customer: Hi. 
 agent: Hello, how can I guide you today? 
 customer: Can you please help me in reserving a ticket to reach Houston with fare 1000? 
 agent: Sure, I am glad to help you. 
 customer: Thank you. 
 agent: Help me with your airport codes please? 
 customer: My airport codes are from LAS to IAH. 
 agent: On which dates you want me to book a flight ticket for you? 
 customer: Please book a ticket on 01/22 and need to return on 01/24. 
 agent: Thanks for your details, we found a connecting flight with flight number 1019 in Hawaiian airline and fare is of 100. Shall I reserve it? 
 customer: You can reserve it. 
 agent: May I know your good name please? 
 customer: I am Stephen Davis. 
 agent: Your ticket has been confirmed. 
 customer: Thank you for your extendable support. 
 agent: Thank you for choosing us.

Answer: book


Question: customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I am Christopher Gonzalez. I want to travel from IAH to IAD. Can you book a flight ticket for me? 
 agent: Sure, I am here to help you. Could you please share your travelling dates? 
 customer: I want to fly on 05/02 and 05/04. 
 agent: Flight-1020 of Hawaiian airlines is available for you, shall I proceed? 
 customer: Proceed with booking. 
 agent: Ok, your ticket is booked. 
 customer: Thank you for your help. 
 agent: Welcome.

Answer:
book