Hi.
Hello. How can I aid you?
I want to change my recent reservation because my project work is not yet finished.
Ok.
Can you help me please?
Yes, I can help you. Can I know your name for checking your previous reservation?
My name is Kenneth Lewis.
Ok Kenneth, give me a moment.
Sure. Carry on.
Sorry to inform you that there is no reservation found on your name in our database.
That's fine, no problem.
Thank you for reaching us.