Hello.
Hello. How can I assist you at this moment?
I am Timothy Mitchell.
Glad to meet you Mitchell.
I want to change my existing reservation, due to heavy rainfall in Seattle.
Sure, I will help you with that.
Ok.
Please be hold on for a moment. Sorry Mitchell, no reservation found under your name.
That's ok, thank you for your information.
My pleasure. Thank you for choosing us, have a great day.