Hello.
Hello. How may I aid you today?
Due to heavy rainfall, I would like to cancel my recent reservation. Please help me out.
Sure, I am ready to help you, please hold on for a moment to check your reservation status.
Sure, take your time.
May I know your name please?
My name is Jack Davis.
Davis, I did not find any active reservation with your name in my database.
Ok, no problem. Thank you for your information.
Thank you for reaching us.