Hello.
Hello. How may I help you today?
My business meeting has been cancelled, could you please help me with cancelling my recent reservation?
I will help you with that. May I know your name please?
My reservation was done under the name Brian Smith.
Please wait for while, I will get back with your details.
Sure, take your time.
I am sorry to say that there is no reservation found under your name.
That's ok, no issues.
Thank you for reaching us.
Anyways, thank you for the information.
Have a great day.