Hello.
Hello.
I am Carolyn Rodriguez.
How can I assist you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Sure Rodriguez, please wait a moment.
Thank you. I will wait for your response.
Sorry to say that, there is no reservation found on your name.
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
Thank you for approaching us.