Hello,.
Hello. How can I aid you today?
I have planned to visit New York. Due to sudden rain from a couple of days, I need to cancel the reservation. Can you help me to cancel the reservation?
Sure, please wait for a while.
Thank you.
May I know your name?
Emily Thompson, is my name.
Sorry Emily Thompson, no reservation found on your name.
Ok, thanks for your kind information.
Thank you for approaching us.