Hi.
Hello, how may I assist you?
I want to cancel my recent reservation due to heavy rain fall.
Ok.
Can you please help me with cancellation?
Sure, we are here to help you.
Thank you.
May I know your good name?
My name is Raymond Harris.
Thank you for providing your good name. Please, stay online.
OK.
Thank you for your precious time. No reservation was found on your name.
OK. No problem.
Fine.
Thanks for your information.
Thank you for reaching us, have a good day.