Hello, I am Kathleen Collins.
Hello, how can I aid you today?
  Need your assistance in booking a ticket for a trip to Oakland, with my name. Can you help me with that?
Sure, I am here to help you. May I know your travelling dates?
On 05/31, I want to start & return on 06/02.
Could you please forward your airport codes?
My boarding is from Atlanta, GA- ATL & Landing is at Oakland, CA - OAK.
Please state your connection limit.
I prefer a flight with a stopover.
There is a direct flight which matches your travelling dates.
Ok, please do not proceed.
Sorry, we can't provide connecting flight for you.
That's Ok, thanks for your kind information.
Thank you for approaching us, have a  great day.