Hello, Benjamin Evans is my name.
Hello Benjamin Evans, how may I assist you today?
Due to sudden sickness from last night, I want to change my existing reservation. Can you help me with this?
Sure, we are gleeful to help you to change your reservation. Please hold on, I will check with the status of your reservation.
Sure, I will wait.
Thanks for being hold, there was no reservation found on your specified name.
Ok, Thank you for providing information.
Thank you for choosing our service.