Hi, I am Samuel Moore.
Hello, how can I aid you?
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
Sure, give me sometime to check and get back to you.
Ok.
Thank you for being patient. Unfortunately we didn't found any reservation according to your name.
Ok, not an issue. Thanks for your information.
Thank you for consulting us.