Hello, I am Deborah Adams.
Hello, how may I assist you?
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by floods. Can you help me with the cancellation?
Sure, please wait a minute.
Ok.
Thank you for waiting, there is no reservation found on your name.
Ok, no issues. Thanks for your excellent customer service.
Thank you for opting us.