Hello. I am Samantha Williams.
Hello, how may I best assist you now?
I would like to change my existing reservation, due to sudden demise of my grand father. Can you please help me?
Sure, I can help you in that.
Thank you.
Please stay online, I will check the previous list and revert to you.
Sure, I will wait for your response.
There is a reservation found on your name, to proceed further I need to know your new travelling dates?
My travel dates are July 13 and July 15.
Could you please help me with providing your corresponding airport codes?
My airport codes are DCA and IAD.
Do you like to go with a economy class or business class?
I am comfortable to travel in any class.
Ok, please wait a moment. let me search a flight for you.
Sure, take your own time.
Thank you for your time, we have found a Hawaiian airline, flight number-1003, connections-0 and ticket-100. Would you like me to book the ticket?
Ok, please book.
Your ticket has been reserved.
Thank you for your help.
It's my pleasure to help you.