Hi.
Hello, how can I help you?
I am Brian Phillips. I want to cancel my reservation as my project got ramp down. Can you help me?
Sure, I am here to help you. Please stand by.
Ok.
Thank you for waiting,we found a reservation with your name.
Ok, please cancel it.
Your ticket has been cancelled.
Thanks for your service.
Thank you for reaching us, have a nice day.