Hello.
Hello, how can I assist you now?
I want to change my recent reservation, can you please help me out?
Sure, I am happy to help you with that. Can I have your good name please to check your reservation status?
Gregory Brown here.
Ok, please wait a moment.
Sure, I will wait.
Sorry Gregory Brown, no reservation has found under your name to change.
That's not an issue. Anyway thank you for checking.
Thank you for choosing us, have a good day.