Hi,.
Hello, how can I help you today?
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
Sure, may I know your name please?
My name is Richard Adams.
Ok, please wait for a moment.
OK.
We found a reservation with your name. Shall I cancel it?
Ok, you can proceed with cancellation. Thanks for the help.
Your flight ticket has been cancelled.
Thank you.
Thank you for opting us.