Hello.
Hello, how can I aid you?
I would like to travel from CLT to EWR as a business trip.
 Kindly mention your planned travelling dates to proceed further.
My journey dates are 12/14 and 12/16.
Would you like to travel in a connecting flight or a direct flight?
I need a connecting flight.
Is there any other preferences that you would like to add before booking?
Return time should be evening.
For further process, can I have your name please?
Brenda Williams here.
Ok, please wait a minute I will get back to you with the flight details.
Sure.
Thank you for being patient, we didn't find any flights which matches your requirement.
No problem, Thanks for the information.
Thank you for reaching us, have a nice day.