Hello, I am Lisa Green.
Hello, how may I help you now?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
Sure, I will help you with cancellation. Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in your system data.
No problem, thank you for the information.
Thank you for visiting us, have a nice day ahead.