Detailed Instructions: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Q: customer: Hi. 
 agent: Hello, how can I assist you? 
 customer: Can you please book me a flight ticket from CLT to MSP? 
 agent: Sure, I am willing to help you for this. Could you please share me your trip dates? 
 customer: My trip dates are from Nov 23rd to Nov 25th. 
 agent: Is there any connection limit? 
 customer: I want a single connection. 
 agent: Do you have any other specifications regarding your journey? 
 customer: I prefer a normal-cost airline. 
 agent: May I know your name please? 
 customer: I am Jonathan White. 
 agent: As per your intent, there is a flight with United Airlines and the ticket fare is 100. Would you like me to make the booking now? 
 customer: Yes, please proceed. 
 agent: Your ticket is reserved in economy class with the flight-1019. Your depart time is 9:00 hours and again your arrival time is 15:00 hours. 
 customer: Thank you. 
 agent: Thank you very much for approaching our agency.
A:
book