Hi.
Hello, how can I support you for the day?
I am Kevin Adams, want to change my reservation, because my basket ball game delayed due to bad weather.
OK.
Can you help me?
Sure, I am ecstatic to help you.
Thank you.
Please be hold on for a moment, I will check your reservation.
Sure.
Thanks for waiting.
Ok.
There is no reservation available with your specified name.
Ok. Thanks for assisting me.
Thank you for approaching us.