Hello.
Hello.
I am David Green.
How may I assist you at this moment Green?
Due to deal with an emergency case, I am unable to travel that trip. Can you please help me in flight ticket modification?
Sure, I am glad to help you with that.
Thank you for your positive response.
Please wait a moment to check your previous reservation status.
Ok.
When I have checked in our database, there is no reservation showing on your name.
Not a problem with that one, I can reserve another flight ticket for my journey. Thank you for your immediate service.
Thank you for reaching to our services, have a great day.