Hello.
Hello. How may I aid you today?
I want to cancel my reservation, due to some problems I am unable to travel those dates, can you please cancel my reservation?
Sure, I am oblige to help you. Can you please provide your name to check your previous reservation?
Thanks, my name is David White.
Ok, please be on hold. We regret that, there is no reservation found with your name in our records.
Oh! May be I am not booked my ticket properly at that time.
Yes, it might be happened.
Thank you for your information.
Thank you for reaching us, have a great day.