Hello.
Hello, how can I help you today?
I want to cancel my reservation due to some health issues, so please help me in cancellation.
Sure, may I know your good name?
Sure, my name is Jason Perez.
Please wait for a moment. I will check and get back to you.
Ok, I will wait.
Sorry to say that, no reservation was found with your good name.
No worries, thank you.
Thank you for reaching us.