Hello.
Hello. How can I help you now?
I want to cancel my reservation as my project got ramp down, Can you help me with that?
Sure, I am happy to help you. May I know your good name to proceed further?
I am Steven Green.
Ok, please wait for a while.
Sure.
Sorry for the inconvenience, we have not found any active reservation on your name in our records.
No problem, thank you for the information.
Thank you for reaching us.