Hi.
Hello. How can I assist you today?
 I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed.
Ok.
Can you please help me in changing?
Sure. May I know your good name?
I am Sarah Garcia.
Please, wait.
Ok.
Thanks for waiting, there is no reservation found on your name.
Ok, no problem. Thank you for your information.
Thank you for approaching us.