Hello.
Hello. How may I help you?
I am Dorothy Johnson, I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Sure, please wait a minute.
Sure, take your time.
Sorry, there is no reservation found under your name.
It's ok, thank you.
Most welcome.