Hello.
Hello, how may I help you?
I'm Joshua Lewis, can you help me in change my previous reservation dates?
Sure, please wait for a while, I will check your reservation status.
Sure, I will be online.
Thanks for waiting and we found a reservation on your name. Can I know your airport codes please?
My airport codes are from JFK to DTW.
Ok, let me know your new travelling dates please.
My new travelling dates are from 01/02 to 01/04. Please make sure, I want a direct flight.
Sorry to inform you, there is no direct flight available as per your requested dates.
That's fine. Thank you for helping me.
You are welcome.