Hello, I am Michael Lopez.
Hello, how may I help you now?
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me out in this?
Sure, I will help you with that.
Thank you.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, there is no reservation found on your name in our system data.
It's ok, not really a problem. Thank you for your information.
Thank you for visiting us, we hope see you again.