Hello.
Hello.
Is this flight ticket booking agency?
Yes, welcome to our agency. How may I guide you today?
I need to cancel my reservation which I have done to participate in dance event but unfortunately dance event got cancelled. Can you help me?
Sure, I will help you on that.
Thanks.
Could you please provide your name to check your previous reservation status?
Sure, my name is Daniel Gonzalez.
Ok Daniel, please be on hold.
Ok.
Sorry Daniel, we regret that, there is no reservation found under your name in our records.
Oh, it's ok no problem.
Do you want to ask us anything else?
No thanks.
Ok, thank you for reaching us, have a great day.
Thanks for your information.
Welcome.