Hello.
Hello, how may I aid you?
I would like to do some modifications in my existing reservation, can you help me in that?
Sure, may I know your good name please?
Sure, myself Raymond Allen.
Please stand by.
Sure.
Thanks for your time, we are happy to inform you that, we found a reservation in your name. Can you share me your trip dates?
Sure, my travel dates are Nov 25 and Nov 27.
May I know your airport codes?
Sure, my airport codes are OAK to SEA.
Do you need any way station in your journey?
Please look for a direct flight.
Do you have any other preferences?
I would like to return my journey for the afternoon flight.
Sorry to inform you that, there are no flights available with your requested dates.
That's ok, no problem. Thank you for the information.
Thank you for choosing us.