Hello.
Hello. How can I assist you at this moment?
I am Emma Rodriguez, want to cancel my recent reservation due to an emergency. Please help me out with that.
Sure Emma, I will help you with that.
Thanks.
Please wait a moment to check your reservation status.
Sure, take your time.
Sorry Emma Rodriguez, no reservation has found under your name to cancel.
It's ok, thank you for your help.
Thank you for choosing us, have a good day.