Hi.
Hello. How may I serve you at this moment?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, please wait for some time. Can I know your good name please?
Ok, I will wait. Sure, my name is Justin Brown.
There is no recent reservation found on your name in our records.
Ok, not an issue. Thank you for your service.
Thank you for reaching us.