Hi.
Hello.
David Moore here.
How can I assist you for the day?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation.
Sure, I am mirthful to help you with that reservation change. Please wait for a while, let me check your previous reservation status.
Ok.
Thank you for waiting. There is no active reservation found with your name in our reservation list to change it.
That's ok, thank you.
Thank you for reaching us, have a great day.