Hello.
Hello, how can I guide you for today?
I am Brian Jackson. I would like to change my existing reservation, due to heavy rains. Can you please help?
I will help you with that.
Thank you.
Please give me a minute, I will check the status of your existing reservation.
Ok, take your own time.
Sorry, there is no reservation found under your name in our database.
That's ok, thank you for checking.
Thank you for contacting us, have a nice day.