Hi.
Hello, how can I help you?
Owing to an emergency, I had to request you to cancel my reservation. Can you help me with that?
Sure, may I know your name please?
My name is Anthony Anderson.
Please wait for a while.
Ok.
I have found a reservation on your name. Shall I cancel it?
Yes, please cancel it.
Your reservation has been canceled.
Thank you for your help.
Thank you for opting us.