Hello. I am Christine Jones.
Hello, may I assist you today?
I need a direct flight to Boston, MA - BOS for holiday vacation. Can you please book a flight ticket from New York, NY - EWR?
Okay, please can you provide your travelling dates?
My travelling dates are 05/11 and 05/13.
Sorry, we have a direct flight to Boston.
Please proceed for booking.
We don't have a direct flight.
Thanks for your service.
Ok, thank you for choosing us.