Hello,. I am Barbara.
Hello Barbara, how can I help you?
My business meeting was postponed, so I want to cancel my recent reservation. Could you please help me in doing that?
Sure, may I know your full name please?
Sure, my name is Barbara Scott.
Sorry to inform you, there is no reservation found with your name to cancel.
It's ok, not an issue, thank you, for your better service.
You are welcome.