Hi.
Hello,how may I best serve you today?
I want a flight with low fare of 500, as my existing reservation fare is 5000. Can you help me to change my reservation?
Sure, I am here to help you.
Thank you.
May I know your good name please so that I can check the reservation list and update your reservation?
Please check the reservation with the name of Kenneth Gonzalez.
Thanks for providing your name, please be on hold.
Sure, I will wait for your response.
Thanks for waiting, sorry to say you that there is no active reservation under your name to change the reservation.
Oh! may be booking not done properly. Thanks for your prompt response.
Thanks for approaching us, have a nice day.