Hello.
Hello. What can I do for you?
I am Samantha Allen.
Glad to know you, Samantha.
We friends are planned a trip to enjoy our holidays, but, suddenly, that place is effected with tsunami. So, could you please change my reservation?
Yes, wait a while.
Yes, sure.
There is no reservation found under your name, Samantha.
Ok, it's alright, thanks for your help in providing your information.
Thank you for choosing us.