Hi.
Hello.
I am Donna Thompson.
How can I aid you at this moment?
I just want to cancel my recent reservation as my interview got postpone due to technical issues, can you help me?
Sure, I am here to help you. Please give me a moment to check your reservation status.
Sure.
Donna Thompson, there is no active reservation found under your name in our database.
Ok, not an issue. Thank you for your information.
Thank you for opting us.