Hello, I am Angela Nelson.
Hello, how may I help you now?
I want to cancel my recent reservation, due to heavy rainfall at my source. Can you help me with cancellation?
Sure, we are pleased to help you.
Thank you.
Please wait for a couple of minutes.
Sure.
Thank you for waiting, no reservation was found based on your name.
That's Ok, thanks for your help.
Thank you for choosing us.