Hello.
Hello. How can I assist you today?
I would like to change my existing reservation, can you please aid me in changing?
Sure, may I know your name to check for the previous reservation?
Michelle Gonzalez.
Please allow me a moment while I check for the reservation status.
Sure.
Michelle Gonzalez, there is no reservation found under your name.
Ok, not an issue. Thank you.
Thank you for contacting us.