Hello.
Hello.
I am Amy Davis.
How may I aid you Amy Davis?
I want to change my existing reservation, due to some health issue. Can you please help me out?
Ok, please allow me to check with your previous booking for a moment.
Sure, I will wait for your response.
Sorry to say, there is no reservation by your name.
That's ok, thank you for your information.
Thank you for choosing our services.