Hello, I am Alexander Hill.
Hello, how may I help you?
I want to cancel my reservation, due to my health issues. Could you help me in the cancellation?
Sure, we are here to help you. Please wait a moment to check your details.
Sure.
Thank you for waiting, we have found a reservation on your name. Are you sure to cancel it?
Yes, you can proceed to cancellation.
Ok, I have cancelled your reservation successfully.
Thank you.
Thank you for consulting us.