Hello.
Hello, how may I assist you now?
Please help me to cancel my reservation.
Sure, I will help you with that.
Thank you.
May I know your good name?
My name is Amy Wright.
Please wait for a moment.
Sure.
Thank you for waiting, sorry there is no reservation available on your given journey data.
Ok, not a problem. Thank you.
Thank you for reaching us, we hope see you again.