Hello.
Hello. May I know your good name, Please?
My name is Donna Anderson. Preponed plan came into picture owing to an announcement of birth of baby girl. So I need to cancel my reservation.
Sure, We can help you on that. Please wait for a moment, OK.
OK.
We are very sorry to inform you that, There is no reservation found on Donna Anderson.
That's not a problem.
Thank you, For making an inquiry with us regarding cancel reservation. Have a great day.