Hi.
Hello, how can I serve you today?
I made a reservation earlier in this this week to give a seminar, but my seminar has been postponed. Can you please change my reservation?
OK, i can help you.
Thank you.
Let me know your name to check your reservation?
I am Dennis Young.
I regret that there is no reservation found on your name.
Ok, thank you.
Thank you for opting us, have a good day.