Hello.
Hello, how may I help you today?
As I am unable to travel due to some health issues, so please assist me to cancel my reservation.
Sure, I will help you with that.
Thank you for accepting my request.
Let me know your name to check your reservation?
Please check the reservation on the name of Pamela Lewis.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Not a problem, thank you.
Thank you for choosing us.