Hello, I am Matthew Williams.
Hello, how can I help you?
As my manager did not approve my leave, I would like to cancel my recent reservation. Can you aid me with this?
Sure, I am happy to help you. Please wait for a while.
Thank you. Sure, take your time.
Thanks for waiting, there is no active reservation on your name in our records.
That's ok, thank you for checking.
Thank you for opting us.