Hello.
Hello, how can I assist you today?
I am Brenda Martinez.
Ok.
I would like to change my reservation as I am leaving for business meet, can you please help me out?
Sure, I will help you with that.
Thank you.
Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok no problem, thank you for your services.
Thank you for choosing us.