Hello.
Hello, how may I help you?
I planned for a round trip with my friends but it is postponed. Can you please Change my reservation?
Sure. May I know your name to proceed?
Jack Wright is my name.
OK, let me check the status and revert you.
Sure.
Thanks for your time, we did not find any reservations on your name.
Ok, thanks for your information.
Thank you for reaching us.