Hello,.
Hello, how can I serve you today?
I am William Martinez. Due to typhoons, I would like to cancel my recent reservation. Will you please help me with cancellation?
Sure, I am happy to help you. Please wait for a while.
Ok.
Thanks for waiting, we found a reservation on your given name. Shall I cancel it?
Ok.
Ok, your reservation has been cancelled.
Thank you for your assistance.
Thanks for choosing us.