Hi.
Hello, how can I assist you for the day?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, I am here to help you? May, I know your good name?
Thank you. I am Patrick Hall.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your give name.
Ok, no issues. Thanks for the information.
Thank you for reaching us.