In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
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Question: customer: Hello. 
 agent: Hello, how may I help you? 
 customer: My name is Amanda Jackson. 
 agent: OK. 
 customer: I want to attend flower festival at Detroit, DTW. Can you help me in booking a flight ticket? 
 agent: Sure, please provide your dates of journey? 
 customer: My dates are 08/30 to 09/01. 
 agent: Ok, your boarding airport please? 
 customer: My boarding point is PHX. 
 agent: Ok, wait a moment. 
 customer: Sure. 
 agent: A flight in Hawaiian airline is available for you with fare 200. Shall I confirm 1000 flight? 
 customer: Ok, Confirm. 
 agent: Your ticket has been booked successfully. 
 customer: Ok, Thank you. 
 agent: Thanks for reaching us, have a nice day.

Answer: book


Question: customer: Hello. 
 agent: Hello. How can I help you today? 
 customer: I am  Carol Williams. I want to book a fight ticket from PHX to ORD. Can you find a flight ticket for me? 
 agent: Sure, may I know your travel dates to search available flight for you? 
 customer: Sure, I am planning to travel on these days that is on 02/02 and back on 02/04. 
 agent: Wait for a minute, to check. 
 customer: Ok, make sure that the connection limit 1. 
 agent: Sorry, I could not find any flight with your connection. 
 customer: Ok, no problem. Thank you for your information. 
 agent: My pleasure.

Answer: no_flight


Question: customer: Hello, I am Mary Turner. 
 agent: Hello, how may I aid you today? 
 customer: I want to change my existing reservation due to some issues, can you please help me with that? 
 agent: Sure, we are here to help you. Please wait a moment. 
 customer: Sure. 
 agent: Thank you for your time, sorry no reservation found on your name. 
 customer: Ok, not an issue. Thank you for your information. 
 agent: Thank you for reaching us.

Answer:
no_reservation