Hello,.
Hello, how may I abet you today?
I want to cancel my reservation, due to the heavy rainfall from a couple of days. Can you help me with that?
Sure, we are here to cancel your reservation. May I know your good name?
Thank you. I am George Hernandez.
Thank you for providing your good name, there is no reservation found on your name.
Ok, no issues. Thanks for the information.
Ok, thank you.