Hello.
Hello, do you need any help from us?
I want to change my reservation as my magic show event which I need to attend got postponed. Can you help me?
Sure, could I have your name please?
I am Carol Phillips.
Ok, please allow me a moment.
Sure, take your own time.
Sorry, there is no reservation with your name in our portal to make changes.
Ok fine, thanks for information.
You are welcome, have a great day.