Hello.
Hello, how may I help you for the day?
I want to to do some changes in my existing reservation due to an emergency. Can you aid me in amending my past reservation?
Sure, we are here to help you.
Thank you.
May I know on which name the ticket was reserved?
I am Frank Thompson.
Please be on hold.
Take your time.
Sorry we did not find any reservation against your name.
No issues. Thank you for checking.
Thank you for choosing our services.