Hello.
Hello, how can I help you?
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I am here to help you for this. May I know your name please?
Scott Thompson here.
Just a moment, let me check your reservation status in our records.
Ok.
I found your reservation. Could you please share me your airport codes?
I am travelling from EWR to MSP.
When are you planning your trip?
I am travelling on these dates Sept 30th and Oct 2nd.
Is there any other specifications regarding your journey?
I prefer departure in the morning.
Sorry for inconvenience, no flights are found with your specifications.
Ok no problem, thank you for your services.
Thank you very much for contacting our agency.