Hello.
Hello, how can I help you for the day?
I have to cancel my previous flight ticket booking, can you please help me in that one?
Sure, I am here to help you with that reservation cancel.
Thank you so much.
May I know your name please?
My name is Shirley Jones.
Sorry to say that, there is no active reservation found with your name in our reservation list to cancel it.
Ok, I think it is not booked properly while I was booking. Anyways, thank you for your information.
You are welcome, thank you for contacting us. Have a great day.