Hello.
Hello, how can I guide you for today?
As I have planned for a trip but unfortunately it got postponed, can you help me in cancelling my recent reservation?
I will help you with that. May I know your name?
Thank you so much for your concern. I am Jonathan Anderson.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
Its ok, thank you.
Thank you for contacting us, have a nice day.