Hi.
Hello, how may I help you?
Can you help me to cancel my reservation?
Sure, I am here to help you for this. May I know your name please?
Sure, my name is Paul Martinez.
Just a moment, let me check your reservation status in our records.
Sure.
Paul Martinez, I found your reservation. Shall I cancel it?
Proceed with that.
Your ticket is cancelled successfully.
Thank you for your help.
Thank you very much for contacting our agency.