Hello.
Hello. How may I help you at this moment?
I want to change my existing reservation due to some official meeting.
Sure, I am here to help you with that. Ok, wait for a minute. May I know your name?
Sure, Donna Lee here.
Please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
No issues, thank you for the information.
Thank you for approaching us.