Hello.
Hello.
I am Sharon Young.
Sharon, how may I aid you?
Due to typical climatic condition in Dallas, I would like to cancel my trip to Dallas. Can you please help me by cancelling my recent reservation?
Sure, I am here to help you. Please give me a moment to check your ticket status.
Thank you.
Sorry Young, no reservation is available by your name.
Ok, not an issue. May be my brother has already cancelled my ticket on behalf of me.
That's fine.
Thank you for providing information.
Thank you for contacting us.