Hello.
Hello.
I am Dorothy Young.
How may I assist you Young?
I recently booked a ticket to enjoy with my wife in snow land, but my office did not approve my leave dates. Can you cancel you my ticket?
Sure, I will help you on that. Please hold on a moment to check your previous reservation status.
Sure, take your time.
We regret that, there is no reservation found under your name in our records.
Ok, it's alright, no problem. Thank you for your hand help.
Thank you for using our services, have a great day.