Hi.
Hello, how can I help you today?
Due to heavy rains at my destination place, I want to cancel my political interaction with people. Can you help me to cancel my reservation?
Sure, I am here to help you with that, can I know your good name to proceed further?
Sure, Rachel Hall here.
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues. Thanks for the information.
Thank you for reaching us.