Hi, I am Stephanie Gonzalez.
Hello, how may I  be at your service today?
Owing an emergence, I want to cancel my recent reservation. Can you please help me with it?
Sure, we are here to help you. Please wait for a while.
Thank you. Ok,.
Thank you for waiting. Sorry we couldn't find any reservation on your mentioned name.
Ok, no issues. Thanks for the help.
Thank you for reaching us. Have a good day.