Hello.
Hello. How may I aid you today?
I need to change my recent reservation, could you help me in doing that?
Sure, I will help you with that.
Thank you.
May I know your name please to proceed further?
I am Eric Gonzalez.
Please wait for a while.
Sure.
I am sorry to say that there is no reservation found under your name.
Ok, no issues. Thank you for checking the reservation status.
Thank you for reaching us, have a great day.