Hello.
Hello. How may I aid you today?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?
I will help you with that. May I know your name please?
I am Shirley Collins.
Please wait for a minute.
Sure.
I am sorry to say that there is no reservation found under your name.
No problem, thank you for the information.
Thank you for reaching us.