Hello.
Hello, how may I aid you today?
Due to heavy rain, I want to cancel my reservation. Can you help me?
Sure, I am here to help you out in booking the flight ticket. Please provide me your name to check whether any active reservation found on your name or not.
Jonathan Jones here.
Please allow me a moment.
Ok.
 Jonathan Jones, I found an active reservation on your name. Can I cancel it?
Please proceed.
Your ticket has been cancelled successfully.
Thank you so much.
Thank you for reaching us.