Hello.
Hello, How can I assist you today?
I would like to cancel my recent reservation because my brother marriage was postponed, can you help me?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
I am Robert Perez.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues. Thank you for your help.
Thank you for choosing us.