Hello.
Hello.
Dennis Smith here.
How can I help you at this moment?
As my exams were postponed to next week, I would like to cancel my reservation. Can you please help me in that?
Sure, I will help you with that.
Thank you for accepting my request.
Please wait a moment, I will check your previous reservation status.
Sure, I will wait for your response.
Thank you for waiting. There is no previous reservation found under your name.
That's ok, no problem. Anyway thank you for the information.
Thank you for reaching us, have a good day.