Hello.
Hello, how may I aid you today?
I want to cancel my reservation due to some health issues, so please help me.
Sure, I am glad to help you.
Thank you.
May I know your good name?
Sure, I am Samantha Turner.
Please be on hold.
Sure.
There is no reservation found on your name in our database to cancel it.
Not a problem, thanks for your effort.
Thank you for reaching us.