Hello.
Hello, how may I assist you?
Due to emergency I need to cancel my recent reservation, Can you help me for cancel reservation please?
Sure, we are here to help you. May I know your good name for further process?
Amy Martin here.
Ok, please hold on, I will be back and revert to you.
Sure.
Thank you for waiting, I have cancelled your reservation.
Ok, thanks for your information.
Thank you for choosing us, have a great day.