Hello, I am Robert Adams.
Hello Adams, how can I render you today?
I want to reschedule my reservation. Can you help me to amend my reservation?
Sure, I am here to help you. Hold on for a moment. Let me check.
Sure, take your time.
Sorry Adams, there are no flights reserved on your given name.
No issues. Thank you for checking.
Welcome, thank you for choosing us. Have a great day.