Hi, I am Mark Williams.
Hello. How can I serve you today?
I am planning to do my birthday shopping in New York, EWR.
Ok.
Ca you please book a flight ticket from Houston, HOU?
Sure. Do you prefer direct flight or connecting flight?
I prefer connecting flight.
Let me know your trip dates to check the flights.
My schedule dates are 03/28 to 03/30.
Please, wait.
Sure.
Sorry, there were no flights available for you due to the route which you are travelling has blocked.
It's ok, no problem. Thank you for your information.
Thank you for opting us.