Hi.
Hello, how may I aid you today?
I would like to change my flight reservation as I am sick, can you please help me?
Sure, may I know your name please?
My name is Stephen Perez.
Please wait for a moment.
Sure.
Sorry Perez, there is no reservation found as per your name in our database.
Sad to hear that. Anyway, thank you for checking.
Thank you for reaching us with a query.