Hi.
Hello.
I am Stephanie Mitchell.
How can I assist you today?
Can you please change my existing reservation as my plan to attend a seminar got postponed?
Sure, I can help you with that. Please wait for a while.
Sure, I will wait.
Mitchell, I have searched for your reservation details in our database but I didn't find any reservation active under your name to do modifications in that.
It's ok, not an issue. Thank you for the information.
Thank you for choosing us.