Hello.
Hello, how may I help you?
I am looking for a flight from CLT to JFK, can you please help me in booking.
Sure, let me know your travelling dates.
My travelling dates are Sept 12 and Sept 14.
May I know your connection limit?
I need a connecting flight.
Do you have any other requirements?
No, thanks for asking.
May I know your name please?
My name is Eric Wilson.
We found a Southwest airline, flight number: 1004, price: 100 with one connection.
Please proceed.
Your flight ticket has been reserved.