Hello.
Hello, how can I help you?
I need to do some changes in my reservation, can you help me?
Sure, I am here to help you.
Thank you.
May I know your name please?
Paul Phillips here.
Ok, please wait a minute I will get back to you.
Sure, take your time.
Thank you for your time, sorry no reservation found on your name.
Ok, no issues. Thank you for checking.
Thank you for reaching us, have a nice day.