Hello, I am Gregory Martinez.
Hello. How may I serve you today?
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
Sure, I'll try to help you in cancellation.
Thank you.
Please wait a moment I will check the reservation status.
OK.
Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No problem, thank you for the information.
Thank you for reaching us.