Hi.
Hello, how can I assist you?
I want to change my existing reservation due to my health issues, can you please help me with this?
Sure, could you please share your departure and arrival day?
Can you please check the reservation with the name of Andrew Campbell?
Sure, please allow me a moment.
Sure.
Sorry, there is no reservation with your name in our portal to make changes further.
Not a problem, thank you for checking.
You are welcome, have a great day.