Hi.
Hello, how can I guide you for today?
Can you cancel my flight ticket reservation? As my cricket match has been postponed due to bad weather in New York.
May I know your name?
Sure, my name is Cynthia King.
Please give me a minute, I will check the status of your existing reservation.
Ok.
Sorry, there is no reservation found under your name in our database.
That's ok, thank you.
Thank you for contacting us, have a nice day.