Hi.
Hello, how can I assist you?
Owing to an emergency, I want to change my reservation. Can you please help me with that?
Sure, may I know your name?
I am Elizabeth Turner.
Please wait a minute, I will check your reservation status and get back to you.
Sure, I'll wait for your response.
Sorry, there is no reservation found on your name to change.
Ok, no problem. Thank you for your quick response.
Thank you for reaching us.