In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[Q]: customer: Hello. I am Christine Scott. 
 agent: Hello, how can I aid you today? 
 customer: I would like to book a ticket from ORD to DCA, can you please help me out? 
 agent: Sure, when are you planning to start and return on? 
 customer: I am travelling on these dates AUG 11th and 13th. 
 agent: Do you need a connecting flight or a direct flight? 
 customer: I need a connecting flight. 
 agent: There are no flights found with the given details. 
 customer: Ok no problem, thank you for your services. 
 agent: Thank you, please visit again.
[A]: no_flight


[Q]: customer: Hello. 
 agent: Hello. 
 customer: I am Ashley smith. 
 agent: How can I help you from flight booking agency? 
 customer: I am planning to go for bussiness trip to Minneapolis. Can you please book me a flight ticket? 
 agent: Sure, can you please share your travelling airport codes? 
 customer: My travelling departure and arrival airport codes from SEA to MSP. 
 agent: May I know your preferable journey dates to proceed further? 
 customer: My travellling dates are 03/19 and 03/21. 
 agent: Wait a moment please, let me check the flights availability on this route. 
 customer: Ok. 
 agent: AA airlines is providing the service on this route with 1 connection limit, shall I book your ticket? 
 customer: Sure, you can book the ticket for this flight. 
 agent: Ashley smith, your ticket is confirmed successfully with flight number 1018. 
 customer: Thank you for your valuable services. 
 agent: Thank you for choosing our services, have a safe journey. 
 customer: Most welcome.
[A]: book


[Q]: customer: Hi. 
 agent: Hello, how may I help you today? 
 customer: I want to travel from ATL to LAX, can you please book me a flight ticket? 
 agent: Sure, help me with the trip dates? 
 customer: My travel dates are from Dec 8th to Dec 10th. 
 agent: Do you have any preferences? 
 customer: I want a break in between my journey. 
 agent: May I know your name please? 
 customer: I am Karen Davis. 
 agent: Thank you for your details, we do not found any flights running in your desired routes. 
 customer: Ok, no problem. Thank you. 
 agent: Thank you for reaching us. Have a nice day.
[A]:
no_flight