Hello.
Hello, how may I help you?
Due to health issues, I couldn't make my journey. Can you please cancel my reservation?
Sure, I will help you. May I know your name please to check your reservation status?
Please check with the name Debra Garcia.
Debra, no reservation has been found on your name in our database.
Its ok, no issues. Thank you for the information.
Thank you for choosing us.