Hello. I am Eric Collins.
Hello, how may I assist you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I am here to help you.
Ok.
Please wait for some time.
Ok.
Thanks for waiting. Sorry, there is no reservation found on your name.
That's ok. Anyways, thank you for your help.
Thank you for reaching us.