Hi.
Hello. How may I assist you?
I am Larry Edwards. Can you help me cancelling my recent reservation, because I am unable to travel right now due to health issues?
Sure, please wait a moment I will revert you back with status of reservation.
Ok, I will wait for your reply.
There is no reservation found on your name Larry Edwards.
Oh! It's ok, no problem. Thank you for your services.
Ok, thanks for consulting us.