Hello.
Hello, how may I help you?
I want to change my existing reservation. Can you please help me in that?
Sure, may I know your name?
Justin Nelson here.
We found your reservation, can you please forward your travelling dates?
My trip dates are July 30 to Aug 01.
May I know your airport codes?
My preferred airport codes are BOS to CLT.
Do you need connecting flight?
I need a direct flight.
Do you have any other specifications?
My return should be in the afternoon.
Sorry, there are no flights available.
Ok, no problem. Thank you.
Thank you for choosing us.