Hi.
Hello, how may I assist you?
Can you help me to cancel my reservation?
Sure, I will help you with the flight reservation cancellation.
My name is Susan Scott. Please check details under my name.
Ok, please be on hold while I am checking the ticket status.
Ok.
Sorry to tell you, there is no reservation found with your name in our database.
Ok, no issues. Thank you for your information.
You are welcome. Thank you for reaching us.