Hello.
Hello.
I want to cancel my reservation as my meeting with client is cancelled. Can you cancel my reservation?
Sure, I am here to help you out.
Thank you.
May I know your name please?
My name is Donna Nelson.
Wait a moment please.
Sure.
Donna Nelson, we haven't found any reservation under your name in our database.
Ok, thank you for the information.
Thank you for choosing us.