Hello, I am John Martinez.
Hello, what can I do for you?
Due to an emergency, I want to cancel my recent reservation. Can you please help me with it?
Sure, we are here to help you. Please wait a moment, I will check the reservation list and revert to you.
Ok.
Unfortunately, there is no reservation found on your name.
Not an issue, thank you.
Thanks for contacting us, wish you a nice day.