Hello.
Hello, how may I best aid you today?
IYesterday I have booked a ticket for Houston but your agent misplaced my origin code from Philadelphia to Houston. Can you please change my existing reservation?
Sure, that's what I am here. Can you please provide me your good name?
My name is Cynthia Gonzalez.
Please wait for some time.
Sure.
Unfortunately, there is no active reservation found on your name.
That's not an issue. Thanks for your quick response.
Thank you.