Hello.
Hello, how may I serve you at this moment?
I want to cancel my recent reservation, due to some health issue. Can you please help me with this?
Sure, we are here to help you. May I know your name please?
My name is Shirley Martinez.
Ok, please be on hold for some time.
Sure.
Thank you for your time. Sorry, we could not find any reservation on your name in our database.
Ok, Thank you.
Thank you for choosing our services.