Hello.
Hello, welcome to Global agency.
Thank you.
How can I assist you?
Due to heavy snow fall in the city, I just want to cancel my recent reservation. Can you please help me out?
Sure, may I know your name to cancel your reservation?
My name is Dennis Evans.
Sorry Evans, I could not find a reservation by your name in our database.
Ok, no problem. Thank you for your information.
Thank you for choosing Global agency.