Hello. I am Amanda Thomas.
Hello. How can I assist you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me?
Sure, I will help you on that.
Ok.
Please give me a moment.
Ok, take your time.
Thanks for waiting, there is no reservation found under your name.
That's ok, Anyways, thank you for your help.
Welcome, have a great day.