Hi.
Hello. How may I address you today?
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me with this?
Sure, for that I need to know your name. Can you provide it?
Timothy Williams is my name.
Just a moment I will check and revert to you.
Sure.
Thanks for waiting, we did not found any reservation by this name.
Ok, no issues. Thanks for your service.
Thank you for choosing us.