Hello.
Hello, how may I aid you today from my end?
I want to change an existing reservation, can you please help me in that?
Sure, I am here to help you out. Please provide me your name to check the reservation.
My name is Laura Lee.
Sorry, there is no active reservation on your name in our database.
Ok, that's not a problem. Thanks for your information.
Laura Lee, thank you for reaching us.