Hello.
Hello, may I know your good name?
My name is Matthew Lewis.
How may I assist you Matthew Lewis.
 I already have an reservation to attend at my meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation.
Ok.
Can you help me in changing reservation?
Sure, we are here to help you.
Thank you.
Please, hold on.
Sure, take your time.
We are glad to inform you that, we found a reservation on your name.
Ok.
Please, mention your new journey dates.
My journey dates are from 01/06 to 01/08.
Do you need any connection in your journey?
I need a halt in my journey.
Mention your source airport code.
I am heading from Chicago, ORD.
Please, mention your price limit.
My budget is 5000.
May I know your destination airport code?
I am landing at Boston, BOS.
Thank you for sharing your journey details, please hold on.
Sure.
Thank you for your valuable time.
Ok.
We have found a direct flight to Boston, BOS.
Do not proceed, I need a connecting flight only.
Ok.
Thanks for your information.
Thank you for choosing us, have a nice day.