Hello. I am Joshua Green.
Hello, how may I support you today?
I need to change my recent existing reservation due to postpone of my document submission. Could you please help me in doing that?
Sure, I will help you with that. Please wait, while I search for the reservation on your name.
Sure.
Thanks for waiting, sorry to inform that there is no any reservation found on your name.
No problem, thank you for your information.
Thank you for visiting us, hope see you again.