Hello.
Hello, how may I guide you?
I need to cancel my reservation due to my planned trip got cancelled. So please help me with cancelling my reservation.
Sure, I am here to help you. Please let me know your name.
Thank you. Sure, myself Margaret Collins.
Ok, please wait a minute. Sorry for the trouble, there is no ticket booking found on your name.
Oh! It may not be booked properly. Anyway, thank you for your time.
Most welcome. Thank you for reaching us.