Hello.
Hello. How may I assist you?
I want change my existing reservation, as my exams got postponed. Can you please help me out in changing my existing reservation?
Yes, can you share me your name?
Thank you for the response, my name is Mary Baker.
Sorry to inform you that there is no reservation found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for contacting us.