Hello.
Hello. How may I guide you today?
I am planning to book a ticket from JFK to OAK. Can you please help me out?
Sure, I am mirthful to help you with that flight ticket booking. May I know your travelling dates, please?
I am planning to travel on Mar 20 and return back on Mar 22.
Which class do you prefer either economy or business?
I am looking for a economy class.
Do you have any other specifications?
I am looking for a direct flight.
May I know your name please?
My name is Matthew Robinson.
Sorry  Matthew Robinson, we haven't found any flights based on your specifications.
That's fine, thank you for your service.
Thank you for reaching us, have a great day.