Hi.
Hello, how can I assist you today?
I am Andrew White. I would like to change my existing reservation, due to an emergency work my seminar has been postponed. Can you please help me with changing?
Sure, please wait for a moment. I will check and get back to you.
Sure.
Sorry to say that, no reservation was found with your good name.
Ok, not an issue.
Thank you for opting us.