Hello.
Hello. How can I support you today?
Due to having an health issue, I want to change my existing reservation.
Sure, May I know your name?
My name is William Thompson.
Ok, please wait for a while, I will check the existing reservation on your name.
Sure.
Thank you for waiting, There is no reservation found on your specified name.
Ok. Thank you for your information.
Thank you for connecting with us.