Hello.
Hello, how may I oblige you today?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Sure, I will help you with that.
Thank you.
May I know your good name?
Emma Lewis.
Ok, please wait for a while.
Ok.
Thank you for waiting, there is no active reservation found on your name.
Thank you for the information.
Thank you for reaching us.