Hi.
Hello. How may I help you?
I am Deborah Thomas. Please help me to cancel my recent reservation as my badminton tournament got postpone due to heavy rains.
Sure, I will help you.
Thank you.
Please, wait a minute.
Sure.
Thanks for waiting, there is no reservation found on your name to proceed for cancellation.
Ok, not an issue. Thank you for your information.
Thank you for approaching us.