Hello, I am Brian Turner.
Hello, how may I help you at this moment?
As my team lead did not approve my leave, I would like to change my recent reservation.
Sure, I will help you. Can I have a moment please?
Sure, take your time.
Sorry, there is no reservation found on your name.
That's ok, thank you for checking.
You are welcome. Thank you for reaching us, have a nice day.