Hi.
Hello. How can I assist you?
Can you help me to cancel my reservation?
Ok, please can I know your name to check for the reservation state in our records?
Sure, my name is Brandon Jones.
Ok, please can you wait a moment?
Sure, please check my details.
Ok, thank you for waiting. Sorry as per the records of reservation your ticket is not found to cancel.
No issues, thank you for your response.
Ok, thank you connecting with our agency.