Hi.
Hello. How may I help you today?
Due to the sudden change in climate, my badminton match got cancelled. So I request you to cancel my existing reservation.
Sure, may I know your good name please?
Sure, Jerry Jones here.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no reservation found on your name.
Ok, not an issue. Thank you for your help.
Thank you for choosing us, have a good day.