Hello.
Hello, how can I help you?
I want to change my existing reservation, due to bad weather conditions at my source. Can you please aid me to change it?
Sure, I am here to aid you.
Thank you.
Please mention your name to proceed further.
Sure, please check my reservation on the name of Paul Lee.
Ok, please wait for a while.
Sure.
Thank you for waiting, No reservation was found on your given name.
Ok, thanks for your information.
Thank you for opting us.