Hello.
Hello, how can I assist you today?
I am Karen Roberts. I need to cancel my reservation, As I need to stay back in own city due to hails on roads and heavy snow. Can you help me?
Sure, we are here to help you. Ok, wait for some time I will check the reservations on your name and get back to you.
Sure.
Thanks for waiting there is no reservation found on your name.
That's Ok, thanks for your assistance.
Thanks for approaching us.