Hello.
Hello. How may I assist you today?
I need to change my recent reservation, can you please help me?
Sure, I will help you. Please let me know with your name.
Myself Virginia Lee.
Please allow me a minute.
Ok, I will be waiting.
Virginia Lee, I am really sorry to inform you that there is no reservation done on your name.
That's ok, thank you for your information.
Thank you for reaching us. Have a great time.