Hi. I am Kathleen Martinez.
Hello, how may I help you at present?
I want to cancel my reservation as my project got ramp down. Can you help me?
Sure, we are here to help you with cancellation. Please wait for a while.
Ok.
Thanks for your time, there was no reservation found on your name. Thank you for availing our service.
It's Ok, thanks for your response.
Have a nice day.