Hello.
Hello, how may I assist you today?
Catherine Thompson here. Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I am here to help you with this.
Thanks for that.
Please wait for a mean while.
Ok, I will wait.
Sorry Catherine, there is no reservation found as per your name to cancel your reservation.
Anyway, thanks for the information.
You are welcome and have a great day.