Hi, I am Janet King.
Hello, how can I amend you?
Owing to an emergency, my meeting with client has been cancelled.
Ok.
Can you help me with cancellation?
Sure. Please wait for a while, I will check your reservation.
Sure.
Thank you for being patience, there is no reservation found on your name.
Ok, no worries at all. Thanks for your assistance.
Thank you for reaching us.