Hi. Margaret Lopez here.
Hello, how may I support you today?
Can you please reserve me a flight ticket from DTW to EWR?
Sure, please share me your trip dates.
My trip dates are 07/18 - 07/20.
 For booking, we need your good name. Please mention it.
Already mentioned above.
 Do you have any particular time for departing and returning?
No.
 Do you need direct flight or connecting flight?
I need a single connection.
May I know your class preferences?
I do not have any class preferences.
We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
No issues, thank you.
Thank you for reaching us.