Hello.
Hello. Welcome to flight booking agency, may I know your concern of approaching us?
My name is Christine Lopez. Actually, I got admitted in a hospital due to some health issues.So I prefer not to travel, could you help me in cancelling my reservation?
Sure, I am gleeful to help you.
That's so great to hear.
Could you wait for a minute so that I will help search your previous reservation?
Sure, take your finest time.
Sorry for the trouble, there is no reservation found on your name.
That's so sad to hear.
Thank you for approaching us.