Hello.
Hello. How may I assist you at this moment?
Actually my Snooker's competition is postponed so that I want to change my existing reservation. Can you help me?
Sure, I am happy to help you in changing the details. May I know your good name to check the ticket status?
Thank you. Mark Williams.
Ok, please be on hold for a minute.
Sure, take your own time.
Sorry to inform you that, there is no active reservation with your name in our database to change the details.
Ok, not an issue. Thank you for your information.
You are most welcome. Thank you for approaching us.