Hello.
Hello. How can I render you today?
I am Margaret Green, want to alter my recent reservation due to some personal issues. Please help me out with that.
Sure, I am here to help you out. Hold on for a moment. Let me check.
Sure, take your time.
Sorry Green, there are no flights reserved on your given name formerly.
It's ok, thank you for your help.
Welcome, thank you for choosing us. Have a great day.