Hi.
Hello, how can I help you today?
Can you change my reservation please?
Sure, I will help you with that.
Thank you.
May I know your good name?
I am Joseph Baker.
Please wait for a moment, while I check for the reservation.
Sure, take your time.
Thank you for the waiting, sorry there is no reservation found on your name in our system data.
That's ok, thank you for checking.
Thank you for visiting us.