Hello.
Hello. How may I assist you at this moment?
I want to change my existing reservation, as my exams got postponed. Can you please help me out with it?
Sure, I am here to help you out with that. Can you please share your name to check your previous reservation status?
Thank you for the response, my name is Betty Collins.
Ok, please give me a moment.
Ok, sure.
Sorry, there is no reservation found on your name in our records.
Ok, not a problem. Anyways, thank you for the information.
Thank you for reaching us.