Hello.
Hello. How can I help you?
I want to change my existing reservation, can you please help me with this?
Sure, I am here to help you with that, can I know your good name to proceed further?
I am David Lewis.
Thank you very much. Please wait for a while, let me check your reservation status in our database.
Sure.
I am very sorry to inform you that there is no reservation found under your name in our database.
Ok, no problem. Thank you for your information.
Thank you for reaching us.