Hello.
Hello, how may I assist you today?
I want to cancel my recent reservation due to sudden change in climate. Can you please help me?
Sure, I'll try to help you in cancellation. Please let me know your name to check the reservation list.
I am Kenneth Gonzalez.
Thank you for providing your name, give me some time.
Sure.
Sorry, there is no active reservation have been found under your name in our database to Cancel it.
No worries, thank you for the information.
Thank you for approaching us.