Hi.
Hello, how may I aid you?
I want to cancel my recent reservation due to my health issue. Can you help me out?
Sure, we are here to help you.
Thank you.
May I know your good name please?
My name is David Evans.
Please wait for a while.
Sure.
Thanks for your time, but there is no active reservation found in your name to cancel.
Ok, Not an issue. Thank you.
Thank you for reaching us, have a great day.