Hello.
Hello, how can I assist you today?
I am Samantha Perez. Due to my health problem I want to cancel my reservation, can you help me that?
Sure, we are here to help you. Wait for some time.
Ok.
Thanks for waiting we found reservations on your name. Shall I proceed for cancel?
Yes, you can proceed for cancellation.
Your ticket has been cancelled.
Thanks for your kind help.
Thanks for choosing us.