Hi.
Hello. How could I help you?
Emily Rodriguez here.
Nice meeting you Emily.
As my engagement got postpone, I want to change my existing reservation. Please help me with that.
Sure, I am happy to help you. Wait a moment.
Ok.
Sorry Emily, as per the record's we could not found any ticket reservation on your requested name.
It's ok. Thanks for the information.
Thank you for calling us, have a good day.