Hello.
Hello, how may I assist you?
I want to cancel my reservation due to some health issues, will you help me in cancellation?
Sure, we are here to help you.
Ok.
May I know your good name?
Sure, my name is Christine Perez.
Please, stay online. I will check the previous list and revert to you.
Sure.
Thank you for your valuable time. No reservation was found on your name to cancel.
No problem, thanks for your prompt response.
Thank you for reaching us, have a good day.