Hi.
Hello, how may I be at your service today?
Can you help me to cancel my reservation?
Sure, we are here to help you.
Thank you.
May I know your name to check your reservation status?
I am Ruth Baker.
Ok, please be on hold.
Sure.
We found a reservation on your name, shall I proceed with cancellation?
Ok, you can proceed to cancel.
Your reservation has been cancelled successfully.
Thank you for the help.
Thank you for opting us.