Hi.
Hello, how may I help you?
I want to change my existing reservation which is done recently due to some health issues, can you please help me?
Sure, could you please provide your name to check your reservation status?
Sure, my name is Lisa Edwards.
Ok, please hold on for a moment.
Sure, I will wait.
Sorry to say, there is no reservation on your name in my database.
Ok, that's fine. Anyways, thank you for your appreciable service.
Thank you for choosing us, have a nice day.