Hello.
Hello, how can I provide assistance to you?
I made a reservation earlier to participate in a  bike race, Unfortunately I met with an accident while practising. Can you please help me in cancelling my reservation?
Sure, we are here to assist you. May I know your good name?
Jacob Lopez here.
Please wait for a while. I will check the reservation list and let you know.
Sure, I will wait.
Thanks for your valuable time. Sorry to inform you that there was no reservation found on your name.
Not an issue, thank you for your quick response.
Thank you for choosing our service.