Hello.
Hello. How can I assist you today?
I need to cancel my reservation which I have done to meet my friend but now I am unable to meet him so, can you please help me with cancelling my reservation?
Sure, I will help you with that.
Thank you.
May I know your name for checking your previous reservation status?
Sure, please check the reservation with name of James Wright.
Ok, just give me a moment.
Sure, take your time.
There is no previous reservation available on your name James Wright.
Oh! May be I did not booked properly. Anyway, thank you for your time.
Thank you for contacting us, have a good day.