Hi.
Hello, how can I help you?
 I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?
Sure, we are here to help you.
Thank you.
May I know your name?
I am Raymond Lewis.
Ok, wait for some time.
Sure.
Thanks for waiting there is no reservations found on your name.
Ok, no issues. Thank you.
Thanks for choosing us.