Hello.
Hello, how may I help you?
As I am suffering from fever, so I need to cancel  my reservation. Will you help me out in this?
Sure, I will help you. Can I have your good name please?
Sure, my name is Mary Wilson.
Please wait for a while.
Sure.
Sorry, there is no reservation found on your given name.
No problem, thanks for your support.
Thanks for choosing us.