Hi.
Hello. How can I aid you?
I have to cancel my flight ticket booking that I am unable to travel the trip which I have planned due to some important meeting , can you help me in cancelling my flight ticket?
Ok, may I know your good name?
My good name is Christine Hall.
 Please wait I will check and revert you in a while.
Sure.
Sorry, no reservation was found on your travel dates.
Ok, no issues. Thank you.
Thank you.