Hello.
Hello.
I am Robert Perez.
What can I do for you today?
I want to change my  reservation due to postpone of my bussiness meeting at New York. Can you help me?
Sure, I am here to help you.
Thank you.
Please wait for few minutes, I will check with your existing reservation status.
Ok.
There is no existing reservation found on your name in our data base for the modification.
Ok, thank you for informing me.
Thank you for availing us.