Hello.
Hello. How may I support you today?
Please change my existing reservation due to some health issues?
Sure, we are here to help you. Could you please let me know your name to check the reservation status?
Sure, I am Brain Anderson.
Ok, please wait a minute I will get back to you with the present status.
Sure.
Sorry, there is no active reservation have been found under your name in our database to change it.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.