Hi.
Hello, how can I help you?
Owing to an emergency, I want to change my existing reservation. Can you help me in that?
I am happy to help you. Sure, can you please let me know your name to check with the reservation status?
Myself Deborah Wright.
Thank you for sharing your name. Please allow me 2-3 minutes.
Ok.
Thank you for waiting, Deborah Wright. Sorry, there is no active reservation found under your name to change.
Ok, no problem. Thank you.
Thank you for reaching us.