Hello.
Hello. How can I help you?
Can you aid me to change my reservation due to an emergency?
Sure, let me know your name to check your reservation details.
Sarah Adams here.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Ok.
I am sorry to say you that there is no reservation found under your name in our database.
No issue, thank you for the help.
Thank you for reaching us.