Hello.
Hello, welcome to flight booking agency. How can I assist you today?
Thank you, I want to cancel my recent reservation because of my health issues.
Ok, may I know your name to check for the previous reservation on our data base?
Sure, my name is Eric Robinson.
Thank you for providing the details.
Ok.
Please allow me a moment to check for the previous reservation.
Sure.
Your patience is greatly appreciated. Eric, there is no reservation found under your name.
Ok, no problem.
Thank you for contacting us.