Hi.
Hello, do you need any help from us?
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
Sure, I am glad to help you.
Thank you.
Could I have your name please?
Sure, my name is Jason Thomas.
Sorry, there is no reservation with your name to cancel.
Ok, no problem. Anyways, thank you for your service.
You are welcome.