Hello.
Hello, how shall I serve you today?
I am Mathew Johnson. Change in my business trip plan, I cancel my plan. Can you confirm whether my secretary has cancel my ticket. Please help me out.
Ok, please wait I will check and let you know.
Sure.
Sorry, there is no recent reservation on your name to cancel.
Ok, thanks for the information. I think my secretary cancelled it already.
Thank you for contacting us, have a great day.