Hello.
Hello, how may I support you?
I want to change an existing reservation, so please help me in changing the reservation.
Sure, may I know your name to check the status and revert you?
Myself Nicole Phillips.
Ok, please allow me a moment.
Ok.
Thanks for waiting Nicole Phillips, there is no reservation found by your name in our data base.
Not an issue. Thank you.
Thank you for choosing us.