Hello,.
Hello, how may I amend you?
I want to cancel my reservation, due to I am not issued with leave during my journey period. Can you help me?
Sure, I am here to help you. May I know your name?
Patrick Hill, is my name.
Ok, please wait for a while, I will check with the reservation list and revert to you.
Sure.
Thank you for your patience, There was no reservation found on your name.
Ok, no problem at all. Thanks for informing me.
Thank you for availing us.