Hi.
Hello. How can I aid you?
I want to change my existing reservation as my political interaction with people got postponed due to heavy rains. Can you please change my reservation?
Sure, I can help you. May I know your name?
I am Anna Lee.
Please wait a while.
Ok.
Thanks for your time. We didnt  found any reservation by this name.
No issues, thanks for your quick response.
Thank you for contating us.