Hi.
Hello, how may I assist you?
Can you please help me in cancelling my recent reservation?
Sure, I am here to help you with that, can I know your good name to proceed further?
Myself Sandra Jackson.
Thank you very much. Please wait for a while, let me check your reservation status in our database.
Sure.
 I am very sorry to inform you that there is no reservation found under your name in our database.
Thanks for your information.
You are most welcome.