Hi.
Hello, how can I serve you today?
I want to cancel my reservation as my plan for going to an heritage tour got cancelled. Please cancel the reservation made on name Linda Allen.
Sure, I am happy to help you. Please wait a moment.
Ok.
We found a reservation on your given name, shall I cancel it?
It's Ok, thanks for your assistance. Yes, please cancel it.
Ok, your reservation has been cancelled.
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