Hello.
Hello. How can I aid you?
Can you please aid me to change my existing reservation as my schedule is cancelled?
Sure, please provide me the name to check for the status.
Please check with the name Donald Phillips.
Please be on hold, while I check for the reservation list.
Sure, I will wait for your response.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
That's fine, not an issue. Anyway thank you for checking.
Thank you for reaching us.