Hi.
Hello, how can I help you today?
I want to cancel my reservation as my business meeting got cancelled, can you please help me with that?
Sure, we are here to help you.
Thank you.
May I know your name?
Brian Turner here.
Ok, wait for some time I will check and get back to you.
Sure.
Thanks for waiting we found reservation on your name and your ticket has been cancelled.
Thank you for your help.
Thanks for approaching us.