Hello.
Hello. How can I assist you?
I would like to change my reservation due to some health issues, can you please help me out with that?
Sure, I am happy to help you. Can I know your name please?
Thank you. Myself Anthony Evans.
Ok, it takes sometime to check your ticket status. Please allow me sometime.
Sure, take your time.
I am sorry to tell you, there is no active reservation found with your name to change the ticket details.
Ok, no problem. Anyway thank you for checking out.
Most welcome. Thank you for consulting us.