Hello.
Hello, how may I assist you today?
I want to change my existing reservation, can you please help me with this?
Sure, may I know your name?
I am Ruth Phillips.
Ok, please wait for sometime.
Sure.
We found reservation on your name, please provide your airport codes?
My airport codes are DCA and MSP.
May I know your travelling dates?
I prefer to travel on Aug 27 and Aug 29.
Do you have any connection limit?
I prefer to travel in a connecting flight.
Any other requirements to be met?
I would like to depart in afternoon.
Sorry, there are no flights found with your given details.
Ok, no problem. Thank you for your information.
Thank you for reaching us.