Hello.
Hello.
I am Karen Lewis.
How can I aid you?
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Sure, please wait for a while.
Thank you, I will wait for your reply.
I found an active reservation under your name, may I know airport codes?
My airport codes are OAK to DFW.
Please provide me your travel dates.
I would like to travel on 06/02 and return back on 06/04.
Sorry Lewis, there are no flights available for your desired dates.
That's fine, thank you for your service.
Thank you for reaching us.