Hello.
Hello. How may I help you today?
I am Jennifer Lee. I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Ok, please share your travelling dates with me to check with the availability for you. Please wait for a moment.
Sure.
Sorry, no reservation was found by your name. Sorry for the inconvenience.
That's ok, thank you for your information.
Have a nice day.