Hello.
Hello. How can I assist you?
I want to cancel my recent reservation, due to some personal problems. Can you help me?
Sure, I can help you with that. Please wait for a while. May I know your good name please?
Thank you. Sure, I am Donald Clark.
Ok, please wait.
Sure.
I found your reservation details and I have successfully cancelled it.
Ok, thank you for your help.
Thank you for choosing us.