Hello.
Hello, how may I support you?
I am Janet Turner. My family tour trip was postponed so I want to change my existing reservation.
Sure, I will help you with that. Please wait for a moment, while I search for the reservation.
Sure.
Thanks for waiting, sorry to inform you there is no any reservation found on your name.
Not an issue. Thanks for your service.
Thank you for reaching us, have a nice day ahead.