Hello.
Hello, how can I help you?
Due to my ill health, I couldn't make my trip to Dallas. Can you please help me by cancelling my recent reservation?
Sure, can I have your name to check your reservation status?
My previous reservation has done with the name Virginia Green.
Please be on hold, Green. There is no reservation found on your name, Green.
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me.
Yes, may be.
Thank you for providing information.
Welcome, thank you for reaching us.