Hi.
Hello. How may I assist you?
I want to cancel my reservation which is done recently, can you please help me?
Sure, I am here to help you with that.
Thank you.
May I know your name please?
Sure, my name is Cynthia White.
Wait a moment please.
Sure, I will wait.
Cynthia White, we regret to inform you that there is no reservation found on your name in our records.
Ok, that's fine.
Thank you for choosing us.