Hello.
Hello.
I am Kenneth Allen.
How can I assist you/?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Ok, please wait.
Thank you. I will wait for your response.
Sorry, no reservation found on your name to cancel.
Oh! it may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Most welcome.