Hi.
Hello, how may I help you?
Will you please help me in cancelling my ticket?
Sure, we are here to help you.
Thank you.
May I know your good name?
I reserved my ticket with name Emily Hernandez.
Please, wait a minute. I will check the previous list and revert to you.
Sure.
Thank you for your valuable time.
Ok.
We found a reservation on your name. Can I cancel it?
Yes, you can proceed to book. Sorry, You can cancel it.
Your reservation has been cancelled.
Thank you.
Thank you for reaching us, have a good day.