Hello.
Hello, how can I provide assistance to you?
I want to change my existing reservation due to the bad health condition on the day of boarding. Could you help me with that?
Sure. May I know your name to check your previous reservation?
I am Margaret Thompson.
Please, wait for a while.
Sure, I will wait for your response.
Thank you for being patience, there is no reservation found on your name.
Ok, no issues. Thank you for your information.
Thank you for approaching us.