Hello.
Hello. How best can I aid you today?
Owing to an emergency, I just want to cancel my recent reservation. Can you please be my helping hand with cancellation?
Sure, I will help you.
Thank you.
For cancelling your reservation, we need to know your name to check your reservation status. So, please forward me your good name.
Sure, Margaret Campbell is my name.
Ok, please be on hold for a while.
Sure.
We regret to inform you that, we have not found any reservation on your name in our records.
Ok, thanks for your information.
Thanks for the help.