Hello. I am Lisa Young.
Hello, how can I guide you for today?
I want to cancel my recent reservation, can you please help me with this?
Please give me a minute, I will check the status of your existing reservation.
Sure, take your time.
Sorry, there is no reservation found under your name in our database.
Ok, no problem. Thank you for your time.
Thank you for contacting us, have a nice day.