Hello.
Hello.
I am Richard Harris.
How may I assist you Richard Harris?
I want to cancel my flight ticket, due to some problems I am unable to travel on those dates. Can you please cancel my flight ticket?
Sure, I am glad to help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Ok.
We regret that, there is no reservation with your name in our records.
Oh! It's ok no problem. Thank you for the information.
Thank you for reaching us, have a great day.