Hello.
Hello.
Here Timothy Johnson.
Timothy Johnson, how may I aid you?
I have reserved a flight ticket to enjoy my holidays but suddenly one of my friend got sick and I am unable to travel on those dates, can you please guide me in flight ticket modification process?
Sure, I am here to help you. Please give me a moment to check your ticket status.
Thank you for accepting my request in positive manner and I can wait for your response.
Sorry, no reservation is available by your name.
Ok, no problem. I think it is not reserved while I was booking. Thank you for your immediate response.
Thank you for choosing us.