Hi,.
Hello.
I am Charles Collins.
How may I assist you today?
I want to change my reservation, can you help me with that?
Sure, I am here to help you.
Thank you.
Please hold on, I will check in the previous reservation list and get back to you.
Sure.
Thanks for your precious time, there is no active reservation found on your name to change.
Ok, thanks for the information.
Thank you for approaching us.