Hello.
Hello. How may I assist you?
I want to cancel my trip due to an emergency. Can you aid me in cancelling my ticket?
Sure, I am here to help you out.
Ticket was reserved on the name Emma Rodriguez.
May I know your name please?
I am Emma Rodriguez.
Emma Rodriguez we haven't found any reservation under your name in our database.
No issues. Thank you for checking and giving the information.
Thank you for choosing us.