Hello.
Hello. How may I help you?
I am Karen Anderson, can you help me in ticket booking from OAK to AUS?
Yes sure, please provide your trip dates?
My trip dates are from 04/10 to 04/12.
Ok, please wait a minute.
OK.
There is a flight for you with 1 connection. Can I proceed?
Please proceed.
Your ticket is booked in 1012 flight.
Thank you for helping me.
Most  welcome.