Hi.
Hello. How may I assist you?
 I want to cancel my recent reservation, because I want to travel  with my friends by road.
Sure, I am here to help you out. May I know your name please?
Jason Walker is my name.
Wait a moment please.
Ok.
Jason Walker, we haven't found any reservation under your name in our database.
That's ok, thank you.
Thank you for choosing us.