Hello.
Hello. How may I guide you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
May I know your name please?
My reservation was done under the name Helen Nelson.
Sure, I will help you with that. Please wait for a while.
Sure, take your time.
I am sorry to say that there is no reservation found under your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.