Hello.
Hello, how may I serve you today?
Due to bad weather, I want to cancel my reservation. Can you please help me with it?
Sure, I will help you with cancellation. May I know your good name?
Frank Carter here.
Please wait for a moment.
Ok.
Thank you for waiting, I found your reservation in our system data. Shall I cancel your reservation?
Yes, you can proceed.
Your reservation as been cancelled.
Thank you.
Thank you for reaching us, have a nice day ahead.