Hello.
Hello, how may I help you today?
I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, may I know your good name?
I am Gary Mitchell.
Ok, please wait for a minute.
Sure, take your own time.
Thanks for waiting, there is no active reservation found on your name.
That's ok, thank you for checking.
Thank you for reaching us.