Hello. I am Pamela Roberts.
Hello, how may I assist you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to cancel my reservation. So please help me in the cancellation.
Sure, I am here to help you. Please wait for a while.
Sure.
Thank you for waiting. Sorry to inform you that, we did not find any reservation on your name.
Not an issue. Thank you.
Thank you for choosing us. Have a good day.