Hello.
Hello, how can I help you today?
I have cancelled my plan to attend to my friend's marriage. So, I need to cancel my ticket. Can you help me in cancelling a ticket?
Sure, please mention your name?
I am Karen Brown.
Ok, please wait a moment.
Sure.
Sorry to say, no reservation found with your name.
Ok, thank you for your response.
Thanks for reaching us, have a good day.