Hello. I am Paul Lewis.
Hello. How can I help you now?
I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation?
I am here to help you. Please, provide me your name to check your reservation status.
I have already mentioned.
We have found  a reservation on your name, shall I proceed by cancelling?
Please proceed.
Your reservation has been cancelled successfully.
Thank you.
Thank you for reaching us.