Hello.
Hello, how may I assist you?
Myself Mary Perez. Due to some urgent meeting, I am going to change my existing reservation. Can you please help me for this?
Sure, please wait. Let me check your reservation status in our database.
I am planning my trip on Feb 20, and again I will return back on Feb 22.
Sorry, I did not find any reservation under your name in our database.
Not a big problem, anyway thank you very much for your service.
You are welcome and thank you for choosing us.