Hello.
Hello. How may I help you?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Sure, I am here to help you with that, can I know your good name to proceed further?
I am Brandon Smith.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure.
I am sorry to say you that there is no reservation found under your name in our database.
That's ok, thank you for checking.
Welcome Brandon Smith.