Hello.
Hello. How may I guide you today?
Katherine Nelson here. I need to change my existing reservation due to some health issues, can you help me in doing that?
Sure, I am happy to help you with that. Could you please wait a minute?
Sure.
I regret to inform you that, I have not found any active reservation under your name in our portal to change the details.
Ok, no issues. Thank you for the information.
You are welcome. Thank you for opting us.