Hello.
Hello, how can I serve you today?
Owing to an emergency I had request for this cancellation.Can you please help me in that?
Sure, we are gleeful to help you. To proceed further, I need your name, Can you please provide?
My name is Sandra Young.
Thank you. Can you please wait for a moment, I will check with your recent reservation.
Sure.
We are sorry to inform you that, we did not find any reservation with your name.
That's not a problem.
Thank you for reaching us.