Hello.
Hello. How can I assist you?
I want to change my reservation as my plan to meet my share holder is postponed. Can you please help me to change it?
Sure, can I know your name please?
Sure, my name is Michelle Johnson.
Ok, wait a moment please.
Sure.
Sorry Johnson, there is no reservation found on your name.
That's Ok, thanks for your assistance.
Thank you for approaching us.