Hello.
Hello. How can I help you for today?
I am Amanda Edwards. Actually, I am planning to cancel my recent reservation, because of exams. Can you help me that.
Ok, I can help you with that.
That's great.
Give me a minute.
Sure, take your time.
Sorry to say that there is no reservation found in our database on your name. Thank you for reaching our agency.
That's very sad to hear. Thank you for your service.
I was happy to help you. You are welcome.