Hi.
Hello, how can I help you today?
I would like to cancel my reservation due to bad weather at my place. Can you help me with that?
Sure, we are happy to help you for that. Can I know your name please?
I am Alexander Hill.
Ok, please wait I will get back to you.
Sure.
Thanks for waiting, no flight reservation found on your name.
Ok, thank you for the information.
Thanks for connecting with us.