Hi.
Hello, do you need any help from us?
Due to sudden change in my planned date of journey, I would like to change my reservation. Can you please help me out with that?
Ok, could I have your name please?
Thank you for accepting my request, I have reserved it on the name of Jeffrey Edwards.
Ok, please allow me a moment.
Sure.
Sorry, there is no reservation with your name in our portal to make changes further.
Oh! I think the ticket was not booked properly while I am booking. Anyways, thank you for your information.
Thank you for consulting us, have a great day.