Hello.
Hello, how can I be at your service today?
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation.
Sure, we will help you. Can I have your name please to check your details?
Sure, I am George Nelson.
Ok, please wait a while I will check and revert to you.
Sure.
Sorry to inform you that there is no existing reservation found on your name.
Ok, Thank you for your service.
Thank you for reaching us.