Hello.
Hello. How may I help you?
There is an emergency case which came to hearing on the dates which I have planned to enjoy in my holidays, so I am unable to travel the trip due to this one. Can you please help me in cancelling my ticket?
Yes, please I will help you in flight ticket cancellation. May I know your name please?
Sure. I am Pamela Collins.
Ok, wait for a moment please? While I am checking your flight reservation status.
Sure. take your own time.
I have searched online but I could not find your flight reservation to cancel it.
Ok, not a problem.
Thank you.