Hi.
Hello, how can I help you today?
My business meeting got postponed due to some problems in meeting place, can you please change my reservation?
Sure, we are here to help you.
Thank you.
Can I know your name to check the reservation?
I am Joseph Brown.
Please wait a minute, I will check and revert you.
Sure, I 'll wait.
Sorry to say that there is no reservation found on your name.
Ok, no problem. Thank you.
Thank you for choosing us.