Hello.
Hello, how may I help you today?
Eric Rodriguez here.
Ok.
I need to change my existing reservation due to some health issue, can you help me in doing that?
Sure, we are here to help you.
Thank you.
Please wait for a while.
Sure, take your time.
Thanks for waiting, no active reservation was found on your name in the database.
Ok, no problem. Thank you for your service.
Thank you for choosing us.