Hi.
Hello. How may I help you today?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I'll try to help you in changing an existing reservation.
Thank you.
Can I have your name to check the reservation list?
I am Benjamin White.
Ok, please wait a minute I will get back to you with the present status.
Sure.
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no problem. Thanks for the information.
Thank you for approaching us.