Hello.
Hello, how can I guide you for today?
My concern is regarding the flight reservation amendment, can you assist me?
I will help you with that. May I know your name?
Please check for the name Gary Phillips.
Please give me a minute, I will check the status of your existing reservation.
Ok, please take your own time.
Sorry, there is no reservation found under your name in our database.
That is ok, thank you for choosing our agency. Thank you.
Thank you for contacting us, have a nice day.