Hello,.
Hello, how can I support you?
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
Sure, we are here to help you.
Thank you.
May I know your good name please?
Myself, Anna Garcia.
Please wait for a while.
Ok.
Thanks for your time, there is no active reservation found in your name.
Ok, no issues. Thank you for your service.
Thank you for choosing us.