Hi,.
Hello, how may I assist you now?
I want to change my existing reservation.
I am here to assist you with all your concerns related to the flight reservations. May I know your good name to check with your previous booking?
Eric Scott here.
Ok, please be on hold for a moment Eric.
Sure.
Sorry to tell you, there is no active reservation found by your name.
Ok, no issues.
Thank you for connecting with our services.
Thanks for your help.
Have a great day ahead.