Hello.
Hello, please let me know do you need any assistance?
Owing to an emergency, my plans to visit Dallas has cancelled. Could you cancel my recent reservation please?
Sure, please wait it may take few minutes. Can you please provide your name?
My name is William Moore.
Moore, your reservation is found.
Thank you for your help in cancelling the ticket.
I cancelled your flight ticket and the airline is not charging you their normal fee.
That's fine.
Thank you for choosing us.