Hello, I am Steven Phillips.
Hello, how may I help you?
As my manager did not approve my leave, I would like to change my recent reservation. Can you aid me with this?
Sure, I am glad to help you.
Thank you.
Please wait for a while.
Sure, take your time.
Sorry, there are no reservation found on your name.
That's ok, thank you for checking.
Thank you for reaching us.