Hi.
Hello. How may I oblige you today?
As I am a C.B.I office, I have planned to go to Boston for a special case, but due to emergency I would like to cancel my reservation. Can you help me to cancel my reservation?
Sure, I am here to help you.
Thank you.
Can you help me with your name?
Please check the reservation list under the name of Justin Thomas.
Thanks for providing your name.
Ok.
Sorry, there is no reservation found on your name.
Ok, no issues. Thanks for the information.
Thank you for opting us, hope to serve you next time.