Hi.
Hello, how can I help you?
Can you please help me in changing my existing reservation?
Sure, I can help you with that. May I know your good name please?
Janet Parker here.
Ok, please let me check your reservation status.
Sure.
Janet Parker, there is no active reservation found under your name to do changes in that.
Ok, no issues at all. Thank you for your information.
Thank you for choosing us.