Hi, I am Eric Green.
Hello, Eric Green, How possible I can help you today?
Will you please cancel my recent reservation? Because of heavy rainfalls.
Sure, I can help you in that.
Thank you.
Could you please wait for a while, so that I can check your reservation status?
Sure, I will wait.
Thanks for your time.
Ok.
Sorry Eric Green, there is no active reservation on your name to cancel it.
Ok, thanks for the quick response.
Thanks for approaching us.