Hi.
Hello, may I know how best I can help you today?
Please assist me in booking a flight ticket from ORD to CLT.
Sure, I am here to assist you.
Thank you.
Can I know on which dates you are planning to travel?
My dates of travel are from Apr 2nd to Apr 4th.
Ok, do you have connection limit?
Yes, I want a single connection in between my journey.
May I know your name please?
I am Shirley Moore.
Please share if you have any other specifications.
I prefer an economy class to travel.
 Wait a minute please I will get back to you.
Ok.
Thank you for your time, Southwest Airlines is providing a connecting flight and the airfare is about 100 with flight 1019. Shall I proceed with booking?
Yes, please proceed for booking.
Sure, your ticket is booked in economy class.
Thank you.
Thank you for choosing us, have a safe flight.