Hello.
Hello. How may I guide you today?
I would like to change my reservation due to some health issues, can you please help me out with that?
Sure, I am happy to help you.
Thank you.
For changing your reservation, we need to know your name to check your reservation status. So, please provide me your name.
Myself Jessica Robinson.
Ok, please wait for a moment.
Sure, I will wait for your response.
Sorry to say that, we have not found any reservation on your name in our records.
That's ok, no problem. Anyway thank you for checking out.
Thank you for reaching us.