Hello. I am Rachel Harris.
Hello, how best can I serve you?
I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?
Sure, we are here to help you. Please wait a moment, I will check your details and revert to you.
Ok.
Thank you for waiting, unfortunately there is no reservation exist on your name.
Ok, no issues. Thank you for your service.
Thank you for contacting us.