Hello.
Hello, how may I aid you today?
I want to cancel my recent reservation due to postpone of client meeting. Can you help me with that?
Sure, I am here to help you out.
Thank you.
Please allow me a moment.
Sure.
May I know your name to check the reservation status?
I am Anthony Phillips.
Sorry, there is no active reservation on  Anthony Phillips.
Ok, no issues. Thank you.
Thank you for reaching us.