Hello.
Hello. How can I assist you today?
Due to heavy snowfall, I would like to cancel my recent reservation. Please help me out.
Sure, I will help you with that. Will you mention the name for checking the reservation status?
My name is Melissa Hill.
Please give me a moment.
Sure, take your time.
Thanks for waiting, there is no reservation found under your name. Thanks for reaching us, have a great day.