Hi.
Hello, how may  I serve you today?
Owing to an emergency, my meeting with client got cancelled, so I want you to cancel my recent reservation.
Sure, may I know your name please?
Sure, Janet Campbell here.
Ok, please be on hold.
Sure.
We found a reservation on your name, shall I proceed with the cancellation?
Yes, you can.
Your reservation has been cancelled successfully.
Thank you.
Thank you for approaching us.