Hello, I am Frank Adams.
Hello, how may I assist you?
I want to reschedule my reservation. Could you help me in doing some changes in my existing reservation?
Sure, I am here to help you. Hold on for a moment. Let me check.
Take your time.
Sorry Adams, there are no flights reserved on your given name.
No issues. Thank you for checking.
Welcome, thank you for choosing us. Have a great day.