Hello.
Hello, how may I aid you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I am here to help you in cancellation.
Thank you.
May I know your good name for further proceeding?
My reservation was done under the name Kenneth Thompson.
Please wait for a moment.
Sure.
Sorry to inform you that, there is no reservation found as per your name in our database.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us with a query.