Hello.
Hello, how can I help you?
Jerry Wilson.
Jerry Wilson, my pleasure to help you today. What can I do for you?
I was made a reservation earlier in this week. But I want to change my reservation. Can you please help me for that?
Ok, please wait for a moment till I check with your existing reservation.
Ok, I will wait.
Sorry Jerry Wilson, no reservation was found under your name. Sorry for the inconvenience.
Anyway, thank you for the information.
Have a great day.