Hello.
Hello, how may I aid you today?
I would like to change my recent reservation due to some personal issues, will you help me with that?
Sure, I am here to help you with that. Can I know your name?
Thank you for accepting my request, myself Catherine Nelson.
Please wait for a moment to check.
Ok, I will wait.
Sorry to say, no reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.