Hi.
Hello. How can I aid you today?
Can you please help me in cancelling my recent reservation?
Sure, I am here to help you.
Thank you.
May I know on whose name the ticket has been reserved formerly?
I am Christine Perez.
Sorry Christine Perez, there are no flights reserved on your given name formerly.
Ok, not an issue. Thank you.
Welcome, thank you for choosing us. Have a great day.