Hello, Steven Hernandez here.
Hello, how can I support you?
Due to sudden demise of my great grandfather, can you help me with this? I want to cancel my recent reservation.
Sure, I am happy to help you. Please wait for a moment, I will check the existing reservation on your name.
Sure.
Thank you for waiting, There is no reservation found on your name.
Thanks for your service.
Thank you for choosing us.