Hello.
Hello, how can I guide you?
I want to cancel my ticket reservation due to some health issues, can you please help me?
Sure, I will help you with that.
Thank you.
May I know your good name please?
This side Kenneth King, search on that name.
Sorry, there is no active reservation found on your name in our database to cancel.
Ok, no problem with it, Thank you for your immediate response in that.
You are most welcome.