Hi.
Hello.
Melissa Garcia is here.
How can I help you today?
I have planned for a holiday trip with my colleagues, unfortunately my trip has been postponed due to some health issues.So I would like to alter my existing reservation. Can you please aid me in changing?
Sure, I will help you with that, can I know your good name to proceed further?
I already mentioned above.
Sorry, no reservation is found on your name in our database.
Ok, no problem. Thank you for your information.
Thank you for reaching us.