Hello.
Hello, how can I guide you?
I have some personal matters that need fixing so I need to change an existing reservation. Can you please help me in that?
Sure, we will help you. Can I have your name to check your details?
Katherine Davis is here.
Just wait a moment.
Sure.
Unfortunately, there is no reservation exist on your name to change.
Ok, no worries. Thanks for your valuable information.
Thank you for consulting us.