Hello.
Hello, how can I render you today?
I am Stephen Nelson.
Ok.
Can you help me booking a flight ticket from CLT to IAH?
On which dates would you like me to book a flight ticket for you?
I will start on 09/29 and return on 10/01.
In which class would you like me to book your flight ticket?
I am comfortable with any class.
Do you have any other requirements?
I need to start in the evening time.
 Ok, please wait a moment, let me search a flight for you.
Sure.
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
No problem, thank you for the information.
Thank you for choosing us.