Hello.
Hello, how can I assist you?
I want change my reservation which was done last week. Can you help me with that?
Sure, I am here to help you. May I know your name please?
My name is Jennifer Turner.
Ok, please wait a minute.
Sure.
Thank you for your time, sorry no reservation found on your name.
Ok, thank you for the information.
Thank you for reaching us, have a nice day.