Hello.
Hello. How can I help you today?
Suddenly, my exam as been changed. So, can you do some changes in my existing reservation?
Definitely, I am here to help you with this. Can you please provide your name to change the reservation?
Please, check the previous reservation on Cynthia Martin.
Hold on a moment please.
Ok.
Sorry, there is no reservation found with the name Cynthia Martin in our database to change the reservation.
That's ok, no issues. Thank you for your help.
Thank you for utilising our services.