Hello.
Hello, how can I guide you for today?
I am John Nelson. I would like to change my reservation as I am not feeling well to travel, can you please help me out?
Please give me a minute, I will check the status of your reservation.
Ok.
Can you please provide your new travelling dates?
My travelling dates are 02/05 and 02/07.
Can you please provide your nearest source and destination airport codes?
I am flying from ORD to MCO.
Here is a flight with ticket fare 700 in AA airlines with connection 1, would you like me to proceed with the booking?
Ok, you can proceed with this flight.
Your booking is confirmed with flight number 1000.