Hello.
Hello.
I am Margaret Taylor.
Please let me know, What kind of service you are looking for today?
I need to book a flight ticket from HOU to attend a business conference at IAH, can you help me booking a flight ticket?
Sure, I can help you to make your journey successful.
Thank you so much for your kind response.
Let me know when you are willing to travel to book a flight?
I have planned my journey on 01/05 and willing to return back on 01/07.
Which flight you have preferred to travel i.e., a connecting flight or a direct flight?
As it is not an emergency, I am comfortable with a connecting flight.
At the time of take off and for your return journey, do you have any specific time concern?
I need to return in the evening time.
 If you can help me with your name, I can begin looking up for the availability of flights.
Sure. Please reserve my ticket with my name which I have already mentioned above.
Sure, I will get back to you in no time.
Sure.
Sorry Margaret Taylor, We could not provide you the flights at this moment, due to the run way problem at your destination airport.
No problem, thank you for the information.
Thank you for reaching us, hope to serve you better next time.