Hello, I am Gary Lee.
Hello Lee, how can I aid you today?
Can you aid me in rescheduling my existing reservation?
Sure, I am here to help you.
Sure, take your time.
Hold on for a moment. Let me check.
Ok.
Sorry Lee, there are no flights reserved on your given name.
No issues. Thank you for checking.
Welcome, thank you for choosing us. Have a great day.