Hello.
Hello.
I am Margaret  Roberts.
What service that you are looking from our agency?
I would like to cancel my reservation as I am moving for delegates meet, can you please help me out?
Sure, I am glad to help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Sure.
We regret to inform you that, there is no reservation on your name in our records.
Ok no problem, thank you for your services.
Thank you for reaching us, have a great day.