TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hi. 
 agent: Hello, how can I help you? 
 customer: Can you please help me in booking a flight ticket to SEA from BOS? 
 agent: May I know your desired travel dates please? 
 customer: My travel dates are from Mar 03 to Mar 05. 
 agent: Do you have any specifications? 
 customer: I need a connecting flight. 
 agent: May I know your name please? 
 customer: I am Stephen Carter. 
 agent: There is a flight with connection limit 1 and fare 100, shall I proceed for booking? 
 customer: You can proceed. 
 agent: Your ticket is booked, flight number 1011 with Spirit Airlines. 
 customer: Thank you. 
 agent: Thank you for opting us.

SOLUTION: book

PROBLEM: customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I planned to meet my friend in HOU, can you please help me to book a flight ticket from AUS? 
 agent: Sure, please share your journey dates? 
 customer: I prefer to travel on Sep 24 and Sep 26. 
 agent: Do you have any specifications? 
 customer: I would like to return back in afternoon. 
 agent: Is there any class preference? 
 customer: No. 
 agent: May I know your good name? 
 customer: I am Jason Garcia. 
 agent: Sorry, no flights found on your given details. 
 customer: Ok, no problem. Thank you for your information. 
 agent: Thank you for choosing us.

SOLUTION: no_flight

PROBLEM: customer: Hi. 
 agent: Hello. 
 customer: I am Brian Taylor. 
 agent: How can I assist you? 
 customer: I am planning to travel from IAH to SEA. 
 agent: Sure Taylor, can I know the travel dates please? 
 customer: My travelling are 12/29 to 12/31. 
 agent: There is a flight in Delta airline with price 300, can I book it? 
 customer: Proceed for booking. 
 agent: Your ticket has been booked with number 1025. Thank you for approaching us. 
 customer: Thank you.

SOLUTION:
book