Hello.
Hello, how can I help you?
Due to some personal issues, I would like to cancel my recent reservation. Please help me out.
Sure, may I know your name please to check the reservation status?
Sure, my name is Eric Garcia.
Please give me a minute, Eric.
Sure.
There is no reservation found with your details, Eric.
Ok, no problem. Thank you for your information.
Thank you for choosing us.