Hi, I am Janet Robinson.
Hello, how may I serve you?
Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation.
Ok.
Can you help me with that?
Sure, I will help you. Please wait a minute.
Thank you. Sure.
Thanks for your time, there is no reservation found on your name.
Ok, thanks for the information.
Thank you.