Hi, I am Samantha Jones.
Hello, how can I help you today?
Can you please help me in booking a flight from CLT to EWR?
May I know your journey dates?
My planned dates are on June 25th to 27th.
Do you have any class preference?
I need a flight in business class.
Do you have any specifications?
I would like to return in evening time.
Please wait for a moment.
Sure.
We found an airline: Southwest, flight number: 1028 and price is 700 with one connection.
Ok, please proceed.
Your flight ticket has been reserved in business class. Your arrival time is 22:00PM.
Thank you.
Thank you for reaching us.