Hello.
Hello, how may I assist you?
Thomas Taylor here. I am planning to change my reservation because of sudden health problem to my son, can you please help me out with changing of my reservation to some other date?
Sure, please wait for a moment.
Ok, take your time.
Sorry, there is no reservation found on your name in our database to change.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
Thank you for approaching us.