Hello.
Hello. How can I help you?
Can you help me to change my reservation?
Sure, I am here to help you with that, can I know your good name to proceed further?
I am Michelle Edwards.
Thank you. Please wait for a while, let me check your reservation status.
Sure.
We are regret to inform you that there is no active reservation on your name in our data.
No problem, thank you for checking.
Thank you for reaching us.