Hello. Myself Sarah Taylor.
Hello. How may I help you today?
I will be cancelling my previous reservation due to my son's health issues. Can you help me?
Sure, please give me a moment to check your details.
Ok, please check the status of my reservation and inform me.
Thank you for waiting, there is no reservation found on your name.
Oh! I think my husband had cancelled my reservation, and forgot to tell me.
Ok.
Thank you for assisting me.
You are welcome.