Hello.
Hello, how can I guide you right now?
I want to cancel my recent reservation due to some personal problems. Can you help me?
Sure, could you please tell me your name to check your reservation status?
Yes, I am Debra Hill here.
Hill, there is no reservation matching with your name to cancel further.
That's fine, no problem. Thank you for your information.
Thank you for consulting us, have a great day.