Hi. I am Emma Roberts.
Hello, how can I help you?
 I have an earlier reservation to sign a new contract with my client, due to some problems it got postponed.
Ok.
Can you please change my reservation?
Sure. Please wait for a while, I will check your reservation.
Ok.
Thank you for being patience, there is no reservation found on your name.
Ok, no worries. Thank you for your quick response.
Thank you for approaching us.