Hello.
Hello. How may I help you?
Please cancel my recent reservation due to some health issues?
May I know your name please to check the status of your reservation?
Sure, I am Ronald Thompson.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure.
Sorry, there is no reservation matching with your name in our portal.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.