Hello.
Hello, how can I help you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I am mirthful to help you with that. Please wait for a moment, let me check your previous reservation status.
Sure, take your time.
May I know your name please?
My reservation was done under the name Dennis Lewis.
Thank you for waiting, but I am sorry to inform you that, there is no active reservation found with your name in our database to cancel it.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us, have a great day.