Hello.
Hello, how can I help you today?
I would like to change my existing reservation due to postpone of my event. Could you please help me?
Sure, I can change your reservation right now. Before that I need to know your good name please?
Sure, I am Mark Scott.
Ok, Please stay online, I will check the previous list and revert to you.
Sure, I will wait for response.
Thanks for remaining so positive. We are sorry to say that, there is no active reservation found on your name.
No worries, thank you for the information.
Thanks for reaching us.