Hello.
Hello. How may I help you?
Please check if there is any possibility to cancel my ticket, as I will be not able to catch my flight on the date which my ticket has been booked, I am going to another place on that day.
Sure, please wait a minute. May I know your name?
Myself Kevin Baker.
There is no reservation found under your name.
It's ok, thank you.
Moost welcome.