Hello.
Hello, how can I help you today?
I want to cancel my recent reservation, can you please help me with this?
Sure, Let me know your name to check your reservation?
I am Frank Martin.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem. Thank you for your information.
Thank you for choosing us.