Hello.
Hello, how may I aid you?
I have planned for the trip last week and book a ticket, but now I am unable to go for that trip due to some problems. So I need to cancel my ticket. Will you help me?
Yes, please I will help you with the flight ticket cancellation.
Thank you.
Can you please tell me your name?
My name is  Jacob Moore.
Jacob, to cancel your flight ticket there is no flight reservation on your name.
Actually I didn't get the confirmation mail, that's why you didn't found my ticket. Anyway's thank you for searching.
Thanks for approaching us.