Hello.
Hello, how may I provide assistance to you?
Please cancel my recent reservation due to some health issues?
Sure, may I know your name?
Sure, I am Amy Moore.
Ok, please wait. I will check the reservation on your name and get back to you.
Sure.
Sorry, we couldn't find a reservation on your name.
Ok, not an issue. Thank you for your information.
Thank you for contacting us.