Hi. I am Mark Jones.
Hello, How can I aid you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?
Sure, I am perky to help you.
Thank you.
Please stand by. I will check and revert you.
Sure.
Thanks for waiting, there is no active reservation on your name to cancel it.
Not a problem, thank you.
Thank you for opting us.