Hi.
Hello, how can I help you?
I want to change my existing reservation, as my holiday trip with my friends has been postponed. Can you help me?
Sure, we are here to assist you.
Thank you.
Can I have your name to check your reservation?
Sure, Rebecca Adams is my name.
Ok, please be on hold.
Ok, make it fast.
Sorry, there is no reservation found on your name.
That's ok, not an issue. Thanks for your kind help.
Thanks for approaching us, hope to serve you again.