Hi.
Hello. How can I assist you at this moment?
Actually, I would like to cancel my reservation which is done recently due to some problems, can you please help me in this intent?
Sure, I will help you with that.
Thank you.
Can I have your name please for checking your reservation?
Sure, my name is Ryan Martin.
Ok, please wait a moment to check your reservation.
Sure, I will wait.
Sorry Ryan Martin, no reservation has found under your name to cancel.
That's fine, thank you for your service.
Thank you for choosing us, have a great day.