Hello.
Hello. How may I support you?
 I am Dennis Lopez want to change my reservation due to heavy snow storm. Can you help me in changing?
Sure, I am here to help you. Please, standby.
Ok.
Thank you for waiting, we found a reservation on your name. Please, share the new journey dates.
My travel dates are 01/08 and 01/10.
Let me know your source and destination points?
I will depart from NY-LGA to TX-IAH.
Give me a  minute, I will let you know the flight availability.
 Ok.
Thanks for your time, there are no flight found with your requirements. Thank you for approaching us.