Hello.
Hello. How may I help you today?
Your agent misplaced my destination code, will you help me to change my existing reservation?
Sure, I am happy to help you.
Thanks.
May I know your good name please?
My good name is Frank Edwards.
Ok, please wait.
Sure.
Thanks for waiting. Sorry, there is no reservation found on your name.
No issues, thank you.
Thank you for reaching us.