Hi.
Hello. How can I help you today?
Can you please change my recent reservation? As my planned trip has been postponed to some other dates.
Sure, I am here to help you with that, can I know your good name to proceed further?
My name is Michael Carter.
Sorry to inform you that there is no active reservation on your given name.
That's ok, thank you for giving the information anyways.
Thank you for opting us.