Hello.
Hello, how may I provide assistance to you?
Due to bad weather, I want to change my reservation. Can you help me?
Sure, we are here to help you. Can you please provide your name to check your reservation status?
Brian Walker here.
Ok, please wait for a while, let me check your reservation status and revert to you.
Ok.
Thank you for waiting. Sorry there is no reservation found with your name to change your reservation.
No issue, Thanks for the information.
Thank you for choosing us, have a good day.