Hello.
Hello, how may I abet you?
I would like to cancel my reservation due to heavy rains at my destination place, please help me in this.
Sure, we are rapturous to help you. May I know your good name please?
Sure, my name is Gregory Williams.
Please wait.
Sure.
Thanks for waiting, we found reservation on your name. Shall I proceed to cancel it?
Sure.
Your booking has been cancelled.
Thank you.
Thank you for choosing us, have a good day.