Hi. I am Elizabeth Nelson.
Hello, how can I render you today?
I need to cancel my reservation as my project got ramp down. Can you help me?
Sure, I will help you with that.
Thank you.
Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
That's Ok, thanks for your response.
Thank you for choosing us.