Hi, myself Brian Smith.
Hello, How may I assist you for today Smith?
I want to cancel my flight reservation as I am unwell, can you please help me?
Sure, I am glad to help you in cancellation of your reservation.
Thank you.
Please wait for sometime, to check the active reservation with your name.
Sure.
Sorry to say this Brian, there are no active reservations with your name to cancel.
No problem. Anyway, thank you for checking.
You are welcome, thank you for reaching out here. Hope you have a nice day ahead.