Hello.
Hello, how may I help you today?
Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?
Sure, may I know your name?
Ok, my name is Melissa Carter.
Wait a minute.
Sure.
Sorry, there was no reservation found on your name.
Ok, not an issue with that.
Thank you for choosing us.
Anyway, thank you for your valuable information.
Welcome.