Hi, I am Laura Young.
Hello, how can I aid you?
My appointment with my business customer got cancelled due to health issues So, I want to cancel my recent reservation. Could you help me in cancelling.
Sure, please wait for a while.
Ok.
We found a reservation on your given name, shall I cancel it?
Ok cancel.
Ok, your reservation has been cancelled.
Thank you for your help.
Thanks for choosing us.