Hello, I am Rebecca Hernandez.
Hello, how can I assist you today?
Due to heavy snow storms, I want to change my reservation. Can you help me with it.
Sure, I am here to help you. Give me a minute, let me check with it.
Sure.
Thank you for your patience. Sorry!, I didn't found any reservation matching your name. Thank you for reaching us.
No issues. Thank you.
Have a safe day.