Hello.
Hello. May I know your good name please?
Actually I want to change my existing reservation due to some climatic changes, can you help me? Sure, I am Charles Hill.
Sure, I am happy to help you. Wait a moment to search for that, I will revert you back.
Ok.
Thank for be on hold, sorry to say, that there is no reservation found in our data base based on your name.
Oh! that's fine.
Thank you for reaching us.
Thank you for your information.
It's our pleasure to help you.