Hello.
Hello. How may I help you?
I would like to meet my grand parents at Boston, please help me in booking a ticket from DCA to BOS.
Sure, can you please specify me your dates of travel?
My planned travel dates are on Nov 24 and Nov 26.
Please let me know if you have any class preference.
I prefer business for my trip.
 Is there any other requirements for this trip to met with, so that I can find a suitable flight for your journey?
I would like to return in the afternoon.
 To proceed further, can I have your name please?
My name is Rachel Hill.
We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.
Ok, no issues. Thank you for your information.
Welcome Rachel Hill.