Hello.
Hello, how can I help you?
I want to cancel my reservation as my trip got cancelled due to bad weather conditions, so please help me to cancel.
Sure, we are here to assist you.
Ok.
May I know your name to proceed further?
Sure, I am Ronald Lopez.
Ok, please wait for a while, I will check the reservation on your name and revert to you.
Sure.
Thank you for waiting, we did not find any reservation on your name.
No issues, thank you.
Thank you for connecting with us.