Hi.
Hello. How may I help you?
Can you please help me in cancelling my recent reservation?
Sure, I am happy to help you. May I know your name?
Thank you, myself Jack Smith.
Please be on hold for a while, let me check your reservation status.
Sure, I will wait.
Sorry, there is no reservation found under your name in our database.
No issues, thank you.
You are welcome and thank you for choosing us.