Hello. I am Deborah Nelson.
Hello, May I know what kind of service you are looking for?
Due to weather conditions, I want to cancel my recent reservation. Can you please help me with that?
Sure, I am here to help you in that cancellation.
Thank you.
Please allow me a moment to check for the previous reservation in our data base.
Sure.
Sorry to say that, there is no active reservation found on your name to cancel it.
Ok, not a problem. Thank you for the information.
Thanks for consulting with us.