Hello.
Hello, can you please tell me how can I guide you?
Due to my health issues, I would like to cancel my reservation. Can you help me?
Yes, I am here to help you about it. Can you please provide your name to check the existing reservation under name?
Please check with the name Donna Hall.
Sorry Hall, I have checked that there is no reservation under your name in our listing.
That's fine, thank you for the information.
My pleasure, thank you for choosing our service.