Hi.
Hello. How can I assist you today?
Can you change my flight ticket reservation? As my cricket match has been postponed to some other dates in Chicago.
Sure, may I know your name to check for the previous reservation?
I am Carol Hall.
Please allow me a moment.
Sure.
Carol, there is no reservation found under your name.
Ok, not a problem. Thank you.
Thank you for contacting us, have a great day.