Hello.
Hello, how may I assist you today?
Can you please cancel my reservation, due to cancel of my trip with friends?
Sure, we are here to help you. Can I have your name to proceed further?
Thank you. My name is Scott Parker.
Ok, please wait a moment.
Sure.
Thank you for your valuable time, unfortunately no reservation found with provided name.
Ok, no issue. Thank you.
Thank you for availing us.