Hello.
Hello. How can I assist you today?
Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out?
I will help you with that. Can I know your name please?
My name is Nicholas Nelson.
Please wait for a while.
Sure.
Sorry, no reservation found on your name to change.
No problem, thanks for your information.
Thank you for connecting with us.