Hi,.
Hello, how may I aid you for the day?
I made a reservation earlier to go for a holiday trip with my friend's, due to some issues the trip got postponed. Can you please help me in changing my existing reservation?
Sure, may I know your name?
I am Brenda Edwards.
Ok, please wait for a while.
Sure, I will wait for your response.
Sorry, there is no reservation found on your name.
That's ok, not an issue. Thanks for your kind response.
Thank you for reaching us, have a good day.