Hello.
Hello, how can I aid you at present?
I need to cancel my reservation due to an important work, can you please assist me with that one?
Sure, we are here to help you to cancel your reservation.
Thank you for your response.
Can I have your name please?
Sure, my name is David Carter.
Ok, please wait for a while.
Sure, I can wait.
Sorry to say that, there was no reservation found on your name to cancel it.
Not an issue with that one, I think it is not booked while I was booking. Thank you for your help.
Thank you for availing us.