Hi.
Hello. How may I assist you?
I want to cancel my reservation as my schedule got cancelled suddenly. Can you help me with that?
Sure, I will help you.
Thank you for considering my request.
May I know your name?
Sure, my name is Eric Johnson.
Please wait for a while.
Sure.
Sorry, there are no reservation found on your name.
Not a problem, anyways thank you for the information.
Thank you for choosing us.