Hi, I am Brenda Adams.
Hello, how can I render you today?
Owing to an emergency, my planned trip to Denver got postponed. So I want you to change my existing reservation.
Sure, I will help you with that. Please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no worries at all. Thank you for your kind service.
Thank you for choosing us.