Hello.
Hello, how may I support you?
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, I can help you.
Thanks.
May I know your name to check the status and revert you?
My name is Paul Thompson.
Ok, please wait.
Ok.
We could not find any reservation by the name you provided.
Anyway, thanks for the information.
Thank you for choosing us.