Hi.
Hello, how can I help you today?
I need to cancel my reservation as I am not feeling well. Can you please help me with that?
Sure, may I know your good name?
Sure, my name is Brandon Davis.
Please wait for a moment.
Sure, I will wait for your response.
Sorry to say that, no reservation was found with your good name.
Not a problem, anyways thank you for the information.
Thank you for reaching us.