Hello.
Hello. How may I best assist you now?
I want to change my existing reservation. Could you help me with that?
Sure, I can change your reservation right now. Before that I need to know your good name please?
Amy Rodriguez here.
Ok, Please allow me a moment to check for the previous reservation in our database.
Ok.
Thanks for your time, we are sorry to say that there is no active reservation found on your name.
That's ok, no problem. Thank you.
Thanks for opting us, wish you a great day.