Hello.
Hello, how may I help you today?
As my trip to Dallas got cancelled, can you please help me by cancelling my recent reservation?
Sure, I will help you with this.
Thank you.
May I know your name please?
My previous reservation has done with the name Catherine Lewis.
Ok, please wait for a moment.
Sure.
Sorry Catherine, there is no reservation found as per your name to cancel your reservation.
Ok, not an issue. May be something went wrong while making the reservation. Thank you for providing information.
You are welcome and have a great day.