Hi.
Hello, how can I aid you today?
Could you help me to amend my existing reservation?
Sure, I am here to help you with that, can I know your good name to proceed further?
My name is Jennifer Williams.
 I found your reservation on your name please share your travel dates.
My travel dates are Feb 12 and Feb 14.
May I know your airport codes?
I am heading to LAS from DTW.
Do you prefer any lay by in between journey?
Yes, I prefer a lay by.
May I know if you prefer to have any other comforts in your journey?
I don't have any other specifications.
May I know your name please?
I already mentioned above.
No flights found as per your preferences at the moment.
Not a problem, thank you for the information.
Thank you for choosing us.