In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

[Q]: customer: Hello. 
 agent: Hello, how may I serve you today? 
 customer: I planned to meet my friend in DFW, can you please help me to book a flight ticket from OAK? 
 agent: Sure, can I know your good name please? 
 customer: I am Eric Williams. 
 agent:  When you are willing to travel? 
 customer: I prefer to travel on Apr 27 and Apr 29. 
 agent:  Would you let us know if you have any other preferences? 
 customer: I prefer to travel in a connecting flight. 
 agent: We found a connecting flight 1005 in JetBlue airlines at the cost of 200 with economy class. Can I proceed for booking? 
 customer: Ok, please confirm my booking. 
 agent: Your booking is done. 
 customer: Thank you for your help. 
 agent: Thank you for choosing us.
[A]: book


[Q]: customer: Hi, I am Timothy Campbell. 
 agent: Hello, what can I do for you today? 
 customer: I am planning to travel to New York to celebrate my cousin birthday. Can you make a reservation with a single connection? 
 agent: Sure, could you please share your travelling dates? 
 customer: Sure, I need to fly on 06/09 and 06/11. 
 agent: Ok, may I know your near by airport codes? 
 customer: Sure, I need to deviate from Austin AUS. 
 agent: Kindly mention your destination airport code? 
 customer: Sure, my landing point is LGA. 
 agent: There are no flights found on your requested dates. 
 customer: Ok, not an issue. 
 agent: Thank you for reaching us. 
 customer: Thank you for your information.
[A]: no_flight


[Q]: customer: Hello,. 
 agent: Hello, how can I help you today? 
 customer: I have planned to travel from Houston, TX- IAH to Atlanta, GA- ATL. 
 agent: Sure, please provide me your journey dates? 
 customer: Sure, my travelling dates are from depart day on 11th Nov and return on 13th Nov. 
 agent: OK, please wait I will revert you in a while. 
 customer: OK, sure. 
 agent: Thank you for your patience. Sorry, there were no flights available on the specified  dates you mentioned. May I know your good name? 
 customer: OK, no issues. Thank you the information. I am Mary Jackson. 
 agent: OK, thank you for contacting us, have a good day.
[A]:
no_flight