Hello.
Hello, how may I aid you today?
Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
Sure, we are here to help you. May I know your good name?
Thank you. Barbara Jones here.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, not an issue. Thank you for checking.
Thank you for choosing us.