Hello.
Hello. How can I assist you today?
I need to cancel my existing reservation, which is done recently. Can you please help me out?
Sure, may I know your name to check for the previous reservation?
Sure, myself Ruth Scott.
Please allow me a moment.
Sure, I will wait for your response.
There is no reservation found under your name in our data base.
Not an issue with this one, anyway thank you for the information.
Thank you for contacting us.