Hello.
Hello. How may I assist you?
I am Nancy Lewis. I need to change my reservation due to my planned event got postponed. So please help me with that.
Sure, I am here to help you out. May I know your travelling dates please?
Thank you. I have changed my travel dates as 11/08 and 11/10.
Nancy Lewis, we haven't found any reservation under your name to change.
Oh! It may not be booked properly due to server issues. Anyway, thank you for your time.
Thank you for approaching us.