Hi. I am Rachel Evans.
Hello, how can I support you?
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you please help me ?
Sure, we are here to help you.
Thank you.
Please wait for a few minutes.
Ok.
Thank you for your patience, There was no reservation found on your name.
Ok, no problem. Thank you.
Thank you for opting us.