Hello.
Hello, how can I help you today?
I am Sandra Edwards. Can you please help me in changing my existing reservation, as my football match got postponed to some other date.
Sure, I am here to help you with that reservation change.
Thank you.
Please wait for a moment, let me check your previous reservation status.
Sure, take your time.
There is no active reservation found with your name in our database to change it.
No problem, thanks for your information.
Thank you for reaching us, have a great day.