Hello.
Hello, how may I assist you today?
I want to cancel my reservation due to my bad health. Can you cancel my reservation?
Sure, I will help you. May I know your name?
My name is Lisa Mitchell.
Please wait for a while, I will check in the reservation list and get back to you.
Sure.
Thanks for being patient, we found a reservation on your name. Shall I cancel it?
Please cancel my reservation.
Your flight ticket has been cancelled successfully.
Thank you for helping me.
Thank you for availing us, have a nice day.