Hi.
Hello, how may I render you?
I am Deborah Hall. I want to cancel my reservation as my lab exam got cancelled. Can you help me?
Sure, please give me a moment to check your details and revert to you.
Ok.
Deborah Hall, we found a reservation on your name. Shall I proceed to cancel it?
Ok, please cancel it.
Your reservation has been cancelled successfully.
Thanks for your support.
Thank you for consulting us.