Hello,.
Hello,. How can I assist you today?
I'm Carol Moore. Please cancel my recent reservation, due to an emergency.
Sure, we are here to help you. Please, wait for a while.
Ok.
Thanks for waiting. There is a reservation found on your name. Shall I cancel your reservation?
Yes, Please cancel reservation.
Cancellation of your ticket has been done.
Thanks for the help.
Thank you for availing us.