Hi,.
Hello, how can I help you?
I need to reschedule my trip dates due to my leaves are not approved for my trip.
Ok.
Please, help me in changing my reservation.
Sure, I am here to help you.
Thank you.
May I know your name to check reservation?
Reservation is done on my name Richard Thomas.
Please, wait for a while.
Sure.
Thank you for waiting, there is no reservation found on your name.
Ok, I think I made reservation with other airline. Thank you for help.
Thank you for approaching us.