Hello.
Hello. How can I assist you at this moment?
I planned a trip to New York this weekend, but I have a important work in Seattle, so I want to postpone my trip. Can you help in changing the reservation?
Sure, I will help you with that. Can I have the name on which you reserved earlier?
The ticket is booked on the name Anthony Baker.
Ok, please be hold on for a moment and I will check for reservation status.
Sure, take your time.
Sorry Baker, no reservation found under your name to change.
That's ok, thank you for your information.
Most welcome. Thank you for choosing us, have a great day.