Hi.
Hello, how can I assist you for the day?
I want to change my reservation as I want to stay for some more days with my friend at Austin, please help me with changing my reservation.
Sure, I will help you with changing your reservation.
Thank you.
May I know your name for searching your reservation?
Sure, my name is Karen Wright.
Sorry to say, there is no reservation found with your name to change.
Not an issue, thank you for checking.
Karen Wright, thank you for approaching our agency.