Hi.
Hello.
Due to some health issue I just want to cancel my reservation, please help me with that.
Sure, I can help you with that. May I know your name to proceed further?
My name is Samuel Collins.
Please allow me a moment to check the details for you.
Ok.
Your patience is greatly appreciated. Samuel, I see that there is no reservation found under your name.
Thank you. Ok, no problem.
You are welcome. Thank you for contacting us.