Hello.
Hello, How may I help you?
I made a reservation earlier to participate in tournament. Due to health problem, I want to skip from team.
Ok.
Can you please cancel my recent reservation?
Sure, I can assist you in cancellation. May I know your name?
Kathleen White.
Ok, thanks for your name. But I did not find your name in the reservation list.
No issue.
Thanks for approaching us, Have a great day.