Hello.
Hello. How can I assist you at this moment?
Can you please help me in changing my existing reservation, as my exams got postponed?
Sure, I am here to help you with this.
Thank you.
Can you please provide your name to check your reservation status?
Myself Barbara Williams.
Wait a moment please.
Ok, sure. Take your own time.
Barbara Williams, there is no active reservation found under your name in our database.
Ok, no problem. Anyways, thanks for the information.
Thank you for contacting us.