Hello.
Hello.
I am John Scott.
How can I help you today?
 I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Can you please help me out?
Sure, I will help you to cancel your reservation.
Thank you for accepting my request.
Please allow me a moment.
Ok, take your time.
Sorry, no reservation found on your name to cancel your reservation.
Not an issue, thank you for your information.
Welcome, have a nice day.