Hello.
Hello.
Due to some issues I planned to cancel my reservation. Can you help me out?
Sure, I am here to help you, on which name the reservation is done?
Please check the reservation details on Joseph Wilson.
Wilson, please hold on for a moment to check your reservation status.
Ok.
Wilson, I did not find any reservation with your name in my database.
That's ok, no problem. Thank you for your help.
It's my pleasure.