Hi.
Hello. How may I assist you?
I need to cancel my reservation due to some personal issues. So can you help me with cancellation of my reservation?
Sure, I will help you. May I know your name please?
I am Emily Martin.
Please wait a moment.
Sure.
Emily Martin, no reservation has been found on your name in our database.
Ok, no issues. Thanks for the information.
Thank you for reaching us.