Hi.
Hello, how can I help you?
Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out?
Sure, I am happy to help you. Can I have your good name?
Shirley Phillips here.
Sorry, there is no active reservation on your name in our data.
That's ok, thank you for checking.
Thank you for contacting us.