Hello.
Hello.
My name is Emily Martin.
How can I guide you at this moment?
Owing to emergency, I need to change my existing reservation, please help me in that.
Sure, I will help you in cancelling your reservation. Please be on hold for a moment while I check your reservation.
Sure.
Emily Martin, there is no active reservation found under your name in our database.
Thanks for your information.
Thank you for opting us.