Hello.
Hello.
I am Frank Scott.
Frank Scott, how can I aid you for the day?
I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket?
Sure, I am here to help you, can you please wait for a moment.
Sure.
Sorry to tell you, there is no reservation found with your name in our reservation list.
That's fine, thank you for your service.
Thank you for approaching us, have a great day.