Hi. I am Brenda Scott.
Hello, may I know how best I can help you today?
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
Sure, please wait for a while, I will check the reservation list and revert to you.
Ok.
Sorry to notify, there is no reservation found on your given name.
That's ok, thank you for the response.
Thank you for reaching us. Have a good day.