Hello.
Hello.
John Hall here.
How may I help you?
I need to cancel my recent reservation because of some health issues, can you please help me out with that?
Sure, I am happy to help you. Please allow me a moment.
Thank you for accepting my request, take your time.
Thank you for waiting, there is no reservation found for the user name in our data base to help you out in cancellation process.
Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information.
You are most welcome and have a nice day.