Hi.
Hello, how can I guide you for today?
I want to cancel my recent reservation due to sudden change in my trip. Can you help me?
Sure, I will help you with that. May I know your name?
My name is Ronald Hernandez.
Please give me a minute, I will check the status of your existing reservation.
Ok, take your time.
I found your existing reservation and cancelled successfully.
Ok, thank you for helping me.
Thank you for contacting us, have a nice day.