Hello.
Hello, how may I aid you?
I am Lisa Gonzalez. Owing to an emergency, I want to cancel my reservation. Could you help me in cancellation?
Sure, we are here to help you. Please wait for a while, I will check with the reservation list and revert you.
Sure.
Thank you for your time, we are sorry to inform you that there was no reservation found on your name.
Not an issue. Thank you for your information.
Thank you for availing us.