Hello, I am Scott Wilson.
Hello, how may I help you?
As my manager did not approve my leave, I would like to cancel my recent reservation.
Sure. Please allow me a moment, I will check the details.
Ok, take your time.
Yes Scott, I have found your reservation. Shall I proceed?
Ok, please proceed to cancel?
Your ticket is been cancelled successfully.
Thank you.
You are welcome. Thank you for reaching us, have a nice day.