Hello.
Hello, could you please tell me for what service you reached us?
Due to change in my plan to visit Boston, can you please help me in changing my existing reservation?
Sure, I am glad to help you.
Thank you.
Could you please tell me on what name you reserved a plane ticket previously?
My previous reservation has done with the name of Richard Jackson.
Ok, please wait for a while it may take few minutes.
Sure.
Jackson, I haven't found your previous reservation in our portal to change further.
Ok, no issues. May be my friend has already changed my reservation on behalf of me.
Do you need any other assistance, I am glad to help you?
No, thank you for providing information.
Thank you for connecting with us.