Hello.
Hello, how can I help you?
I want to change my existing reservation. Could you help me?
Sure, we are here to help you. Can I have your name to check the details in our reservation list?
Cynthia Thompson here.
Please wait a moment.
Sure.
Unfortunately, there is no reservation exist on your name to proceed further.
That's ok, no problem. Thank you for helping me.
Thank you for contacting us.