Hello.
Hello. How may I guide you today?
Can you help me to change my reservation?
Sure, I will help you with that.
Thank you.
Can I know your name to check your previous reservation?
I am Pamela Turner.
Please be on hold to check.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
No issues, thank you for checking.
Thank you for reaching us, have a great day.