Hello.
Hello. How can I assist you today?
I want to change my reservation because of some urgent work. Can you please help me out?
Sure, I will you with that. May I know your name please?
Thank you, my name is Amy Baker.
Please wait for a while.
Sure, take your time.
As per your request I found a reservation under your name, may I know your travelling dates?
I am happy, the travelling dates are from 01/16 to 01/18.
I need your airport codes to proceed further?
The corresponding airport codes are from AZ-PHX to NC-CLT.
Please wait for a minute.
Sure, make sure that the connection limit should be 1.
There is no flight with that connection.
Ok, no problem.
Thank you.