Hello.
Hello, how can I be your helping hand today?
As the invitation which I got to attend for talk festivity has been postponed, I want to change my reservation.
Ok.
Can you please help me?
Sure, I am here to help you.
Thank you.
May I know your name to check the previous reservation?
Ok, Previous reservation was done with the name of Frank Lopez.
Thank you for sharing your name. Please, wait for a while.
Sure.
Thank you for being patience.
Ok.
I am here to inform you that, there is no active reservation found on your name.
It's ok, Thank you for your kind information.
Thank you for approaching us.