Hello.
Hello.
I am Kathleen Hall.
How may I assist you today?
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
Sure, I will help with you.
Ok.
Please wait for a minute.
Sure.
I cannot find any reservation with your name.
That's not a problem. Anyways, thank you for your help.
It's my pleasure.