Hello.
Hello, how may I help you?
I am planning to change an existing reservation, due to health issue. Can you please change my reservation?
Sure, may I know your name?
I am Stephen Clark.
Ok, please wait a moment.
Sure.
We found a reservation on your name, please tell me your details.
I am planning to book a ticket from AUS to DEN.
Can you share me your planned travelling dates?
I would like to travel on Feb 03 and return back on Feb 05.
Ok, Is there any connection limit?
I am looking for a connecting flight.
May I know your airline preference?
I am looking for a normal cost airline.
Ok, do you have any other specifications?
No.
Sorry, there is no flights found with your planned dates.
That's fine, thank you for your service.
Thank you for choosing us.