Hello.
Hello. How may I aid you today?
Can you please assist me to cancel the recent ticket? Because the planned trip got suddenly cancelled.
Sure, may I know your name so that I can search in my database to cancel the ticket?
Thank you for accepting my request. My name is Amanda Clark.
Sorry, I did not find any reservation by your name.
It's ok, not a problem with that. Anyways thank you for checking my ticket status.
Thank you for connecting us.