Hello.
Hello. How can I assist you at this moment?
Nicole Hall here. I was made a wrong reservation earlier in this week. But I want to cancel my reservation. Can you please help me for that?
Sure, I am happy to help you with that.
Thank you for that.
Please be hold on for a moment and I will check your reservation.
Ok, I will wait.
Sorry Nicole Hal, no reservation has found under your name to cancel.
Anyway, thank you for the information.
Most welcome. Thank you for choosing us, have a great day.