Hi.
Hello, how may I help you?
I just want to change an existing reservation as my meeting got post pone due to some technical issues. Can you please help me?
Sure, may I know your name please?
I am Emily Johnson.
Ok, please wait for a moment.
Sure.
Sorry, there was no reservation found with your given name.
That's ok, not an issue. Thank you for your information.
Thank you for opting us.