Hi.
Hello, how can I help you out?
Eric Hernandez here. Can you please be my helping hand in changing my existing reservation?
Sure, we are here to help you. Can you please let me know your good name?
Thank you. Already mentioned above.
Sorry, please be on hold.
Sure.
Thanks for waiting, we did not find any active reservation on your name.
No problem, thank you.
Thank you for choosing us.