Hi.
Hello. How can I aid you today?
This is Helen Nelson.
Ok.
I want to change an existing reservation due to some health issues. Can you please help me in that?
Sure, I am here to help you.
Thank you.
Please wait for a while.
Ok.
Sorry, no reservation found on your name in our reservation database.
Ok, no problem.
Thank you for choosing us, have a nice day.