Hello.
Hello, how may I aid you today?
Can you please help me to change my reservation?
Sure, we are are here to help you.
Thank you.
Can I have your name to proceed further?
Sure, please check my reservation on the name of Michael Baker.
Ok, please wait a moment.
Sure.
Thank you for your time, sorry no reservation found on your name.
Ok, thanks for your information.
Thank you for opting us.