Hello.
Hello, how can I aid you?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, I am here to help you. May I know your name to check with existing reservation?
I am Michael Roberts.
I found your reservation. Can I know your journey dates?
My travel dates are Mar 25 to 27.
Could you share your airport codes?
My airports codes are DCA to IAD.
Do you have any specifications?
I prefer connecting flight.
Southwest Airlines is providing connecting flight on this route with a ticket fare of 100 and flight departs at 0:00 hours and arrives at 19:00 hours, shall I book your ticket in this flight?
Please proceed.
Your reservation is changed in flight 1019.
Thank you.
Thank you for choosing us.