Hello.
Hello. How can I help you?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Sure, I can help you and may I know your previous booking name?
Thank you, I have reserved it on the name of Jennifer Green.
Please allow me a moment.
Sure.
Thank you for waiting, I have found your reservation and it has cancelled successfully form my end.
Thank you for your great support.
You are most welcome and thank you for reaching us.