Hello.
Hello. How can I assist you at this moment?
Owning to an emergency I want to change my existing reservation. Can you help me?
Sure, I will help you with this. Could you please provide your name to check your reservation status?
Thank you. I am Emily Jackson.
Wait a moment please.
Sure.
Emily Jackson, there is no active reservation found under your name in our database.
That's fine, no problem. Thank you for your information.
Thank you for contacting us.