Hi.
Hello, how can I help you today?
I want to cancel my reservation, can you please help me with this?
Sure, we are here to help you. May I know your name?
I  am Alexander Allen.
Ok, wait for some time I will check and get back to you.
Sure.
Thanks for waiting we found reservation on your name, Shall I proceed cancel your ticket?
Yes, please proceed to cancel.
Your ticket has been cancelled.
Thank you.
Thanks for approaching us.