Hello.
Hello. How best I can help you today?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, I am happy to help you. Will you give me your name to check your reservation status?
Sure, I am Brandon Moore.
Ok, please wait for a while.
Sure.
We regret to inform you that, there is no reservation on your name.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.