Hi.
Hello, do you need any help from us?
I would like to cancel my flight reservation, can you please help me?
Sure, may I know your name please?
Thank you. I am Margaret Wright.
Ok, please allow me a moment.
Sure.
Sorry, there is no reservation with your name in our portal to cancel further.
Not an issue. Anyway, thank you for checking.
You are welcome, have a great day.