Hi.
Hello.
I am Laura Thomas.
How may I help you today?
I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
Sure, we are gleeful to help you.
Thank you.
Please wait a minute.
Ok.
Thanks for waiting, we did not find any active reservation on your name.
That's Fine. Thank you.
Thank you for choosing us.