Hello.
Hello, how can I help you?
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
Ok, may I know your name please to check the reservation status?
Sure, my name is Justin Carter.
Please wait for a minute.
Sure, take your time.
Justin, there is no reservation found with your details.
Ok, no issues. Thank you for your information.
Thank you for choosing us.