Hello.
Hello. How may I help you?
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?
May I know your name please to check the status of your reservation?
I am Eric Thomas.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure.
Sorry, there is no reservation matching with your name in our portal to make changes further.
That's ok, no issues. Thank you for your information.
Thank you for reaching us.