Hello.
Hello, how can I help you?
I want to cancel my recent reservation, due to some health issue. Can you help me?
Sure, I am here to help you. May I know your name to check with the reservation status?
Thank you for accepting my request, I am Debra Hall.
Please wait a moment, while I check with the status.
Sure, take your own time.
Thank you for waiting, Debra Hall. Debra Hall, sorry there is no active reservation found under your name to cancel.
Ok, not an problem. Thank you for your information.
Thank you for reaching us.