Hello.
Hello.
Alexander Nelson here.
How can I aid you at this moment? Nice to meet you Nelson.
I want to cancel my recent reservation due to my grand father health issue, will you help me out?
That's sad to hear. I will help you with that and I hope to recovery of your grand father health. Please give me a moment.
Sure.
Sorry Nelson, there is no reservation has found under your name to cancel.
Ok, no issues.
Thank you for reaching us.
Thank you for your response.
You are welcome.