Hello.
Hello. How may I assist you?
Can you please assist me to change my active reservation as my meeting was changed?
Sure, may I know your travel dates please?
I have planed to travel on Nov 06th and return on Nov 08th.
May I know your name please?
Kathleen Jones.
Kathleen Jones, we haven't found any reservation under your name in our database.
Ok, no problem. Thank you.
Thank you for choosing us.