Hello.
Hello. How can I help you today?
I need to cancel my existing reservation, which is done recently. Can you please help me out?
Sure, I am here to help you with that, can I know your good name to proceed further?
Thank you for considering my request. Myself Robert Baker.
Sorry to inform you that there is no active reservation on your given name.
Not an issue, anyway thank you for the information.
Thank you for reaching us.