Hello.
Hello. How may I assist you?
I am Mary Clark, want to cancel my recent reservation due to some personal issue. Please help me out with that.
Sure, I am here to help you.
Thanks.
Please wait a moment, I will check the status of your reservation.
Sure, take your time.
Mary Clark, no reservation has been found on your journey dates.
It's ok, thank you for your help.
Thank you for choosing us.