In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Ex Input:
customer: Hi. 
 agent: Hello. How can I aid you? 
 customer: I would like to attend live music concert at Charlotte, can you please reserve fight ticket from OAK to CLT? 
 agent: Sure, may I know the planned travel dates? 
 customer: Sure, my planned travelling dates are Jul, 31 and Aug, 02 respectively. 
 agent: Do you have any connection limit for this journey? 
 customer: I prefer for direct flight in my journey. 
 agent: Please provide me the name. 
 customer: John Scott here. 
 agent: Sorry, there are no flights are available for your desired intent. 
 customer: Ok, not an issue.Thank you for your information. 
 agent: Thank you for reaching us.

Ex Output:
no_flight


Ex Input:
customer: Hello. 
 agent: Hello, how can I assist you? 
 customer: I want to cancel my reservation as my project got ramp down. Can you help me with that? 
 agent: Sure, may I know your name? 
 customer: I am Mary Martin. 
 agent: Please wait a moment. 
 customer: Sure. 
 agent: Thank you for your valuable time, we found reservation on your name and cancelled successfully, amount will refund to your registered bank account within 3 working days. 
 customer: Thank you. 
 agent: Thank you for opting us.

Ex Output:
cancel


Ex Input:
customer: Hello. 
 agent: Hello. How can I aid you at this moment? 
 customer: Deborah Robinson here. I would like to visit Philadelphia for business meeting in the month of September, can you please help me out with booking of a flight ticket to go there? 
 agent: Sure, I will assist you with that. Can you please mention your preferable airport code names for booking flight ticket? 
 customer: Sure, I will prefer EWR and PHL as my origin and destination airport codes for booking. 
 agent: May I know your trip dates for further process? 
 customer: I am planning to leave on 09/19 and please book my return ticket on 09/21. 
 agent: Thank you for providing your travel details. I will put the conversation on hold to check the best flights available in your route. 
 customer: Ok, take your time. 
 agent: According to your information, I have found a flight with single stop over in your journey with a minimum fare of 200 is provided by Hawaiian airlines. Shall I proceed with this? 
 customer: That's fine for me, you can proceed with booking. 
 agent: Your flight ticket is booked successfully, flight number is 1002. 
 customer: Thank you for your kind assistance in booking of my ticket, have a nice day. 
 agent: Thank you for choosing us, have a nice day.

Ex Output:
book