Hello, myself Matthew Hall.
Hello. How can I assist you?
I want to cancel my recent reservation, can you please help me out?
Ok, please wait for a while I will check and let you know about your reservation status.
Thanks, I will wait for your response.
Thank you for waiting.
Ok.
Sorry, I did not find any active reservation on your name to cancel.
It's ok, thank you for the information.
Most welcome.