Hello.
Hello, how may I best assist you now?
Owing to an emergency, I want to cancel my recent reservation. Can you please help me in that?
Sure, I am here to help you out with that.
Thank you.
May I know your good name please to track the details?
Myself Scott Lee.
Thanks for providing your name, Please stay online, I will check the previous list and revert to you.
Ok, take your own time.
Thanks for remaining so positive, we are sorry to specify that there is no active reservation found on your name.
Ok, no problem. Thank you for your information.
Thanks for choosing us, wish you a great day.