Hi.
Hello, how can I help you?
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
Sure, I am here to help you. May I know your name?
I am William Walker.
Ok, please wait for a moment.
Sure.
Thank you for your time, There was no reservation found on your given name.
Ok, not an issue. Thank you for information.
Thank you for choosing us.