Hello.
Hello. How may I help you today?
I want to change my reservation, due to some problems I am unable to travel those dates, can you please change my reservation?
Sure, I will help you with that. Please wait for a minute.
Thanks.
May I know your name please?
Sure, my name is Sharon Robinson.
I am sorry to say that there is no reservation found.
Oh! It's ok no problem. Thank you for your information.
Thank you for contacting us.