Hello.
Hello.
Betty Moore here.
How can I aid you at this moment?
Due to sudden health issue, I am not able to travel in a flight on the date which I have booked so I would like to change my reservation. Can you please help me out with changing of my reservation?
Sure, I will aid you with that.
Thank you.
Please wait a moment, I will check your reservation status.
Ok, take your time.
There is no previous reservation available in your name.
Oh! I think the ticket was not booked due to server issue. Not a problem with that. Thank you for the information.
You are welcome.