Hello, I am Ruth Green.
Hello, Ruth Green, how can I assist you today?
I want to cancel my recent reservation due to an emergency meeting. Can you please help me with this?
Sure, I can help you in that cancellation. Just wait for a moment.
Sure.
Sorry to specify that, there is no active reservation found on your name to cancel it.
No problem, thanks for your information.
Thanks for opting us, have a nice day.