Hello.
Hello, how can I help you?
There is an emergency case which came to hearing on the dates which I have planned to enjoy in my holidays, so I am unable to travel the trip due to this one. Can you please help me in changing my flight ticket?
Sure, may I know your name?
Yes, I am Alexander Evans.
Give me a minute.
Sure.
Sorry, there is no reservation found under your name.
Ok, not a problem.
Thank you for reaching us.