Hello.
Hello, how may I help you?
I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me in that cancellation?
Sure, may I know your name?
Janet Rodriguez here.
Please wait for a minute, I will revert to you.
Sure, I will wait for your response.
There is no reservation found with your name.
Ok, no worries. Thanks for your prompt response.
Thank you.