Hello.
Hello, how may I assist you for today?
I am Karen Smith.
Thank you for providing your good name.
As my semester exams got postponed, I need to change my reservation.
Ok.
Can you please help me?
Sure, we are here to oblige you.
Thank you.
Please, wait a minute. I will be back and revert you.
Sure.
Thank you for your valuable time. No reservation found on your name.
No problem. Thank you.
Thank you for reaching us, have a nice day.