Hi, I am Emma Hill.
Hello Hill, how can I help you today?
I need to book a ticket for celebrating my brothers birthday in orphanage home on 04/13.
That's good, may I know your airport codes and return date please?
Sure, my airport abbrevatries are PHX and I intent to return on 04/15 from IAH.
Ok, just hold on.
Sure.
There is a flight available with us from Southwest airline. Do you like to proceed?
You can proceed with booking.
Ok, your ticket has been booked with the flight number 1011.
Thank you for helping me.
Most welcome.