Hello,.
Hello,. How may I help you?
Can you please help me out in changing my existing reservation? As my planned trip has postponed to some other dates.
Sure, may I know your name please?
I am Andrew Evans.
Please standby.
Sure.
Thank you for your time.
Ok.
We do not found any active reservation in your name.
Not an issue, thank you for your prompt response.
Thank you for opting us.