Hello.
Hello. How may I serve you today?
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
Sure, I am here to help you.
Thank you.
May I know your name please?
Nicole Campbell.
Ok, wait for a mean while please.
Ok.
Sorry to say, that there is no active reservation found as per your name to cancel it.
Not an issue, thank you for the information.
You are welcome.