Hello.
Hello, how may I aid you?
I would like to change my recent reservation because my trip dates are postponed, can you help me?
Sure, we are happy to help you. Please help me with your good name. Ok, please wait for a while.
I am Barbara Young. Sure.
We are sorry to inform you that, there is no active reservation on your name.
That's ok, thank you for checking.
Thank you for reaching us.