Hello.
Hello, how may I assist you?
I am Carolyn Martinez, I would like to change my recent reservation, will you please help me with that?
Sure, may I know your name please?
My self Carolyn Martinez.
Thank you for giving your details, please wait a moment.
Sure, take a time.
Do you have any other travelling dates?
Dates are 08/06 and 08/08.
That's fine. Sorry to say you that, there is no reservation found.
Ok, it's fine. Thank you for your information.
Thank you for choosing us.