Hello.
Hello.
I am Donald Williams.
How can I assist you today?
I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me with that?
Sure, please give me a moment.
Ok, thank you for accepting my request.
Thanks for waiting, there is no reservation found under your name.
Ok, I think my previous reservation has not been booked properly at that time. Thank you for your information.
Welcome, have a great day.