Hello.
Hi,. How may help you .
I want to cancel my recent reservation. Can you please help me?
Please let me know your good name .
My name is Helen Lopez.
Just a moment please Mr Helen Lopez.
Sure.
I am sorry Mr Helen Lopez, we could not find your reservation .
OK.
Thank you .
Thank you for your information.
 Do you need to know any other information.
No, thank you.
Thank you , have a great day .