Hello.
Hello, how may I aid you today?
I need to cancel my recent reservation as my sister blessed with a baby boy before the expected delivery date. So can you please help me in cancellation?
Sure, may I know your name to check the reservation in our data base?
My name is Melissa Walker.
Please hold for a moment.
Sure.
Thank you for waiting, there is no reservation found on your name.
Ok, no worries.
Thank you for contacting us.