Hello.
Hello, how can I oblige you today?
I am Nancy Edwards, I want to change my reservation due to sudden demise of grandmother. Can you help me?
Sure, I am here to help you.
Thank you.
Please wait for a moment, I will check the status and revert to you.
Sure.
Thank you for your patience, There was no reservation found on your given name.
Thank you for informing me.
Thank you for your service.