Hello.
Hello, how may I assist you?
I was fallen ill due to which I would like to change my existing reservation. Can you help me?
Sure, I will help you out in that. Please provide me your name to check the previous reservation details?
Please check with the name William Lopez.
Sorry Lopez, no reservation found on your name.
That's fine, no issues. Anyways, thank you for the information.
Thank you for reaching us.