Hi.
Hello. How shall I address you?
I planned on going to my head office, but due to some technical issues my project got cancelled. So, can you help me in cancelling my reservation?
Sure, we are glad to help you. To proceed for cancellation I need to know your good name. Can you provide me?
Sure, Kenneth Campbell is my name.
Thanks for providing information, just a moment I will check is there any reservation with this name.
Sure.
Thanks for waiting, unfortunately there is no reservation by against your name.
Ok, thank you for the response.
Thanks for opting us, have a great day.