Hello.
Hello, how can I provide assistance to you?
I am Samuel Young. I need to change my existing reservation, as my exam got postponed.
Ok.
Please help me in changing?
Sure, I will help you.
Thank you.
Please wait for a while, I will check your reservation.
Ok.
Thank you for being patience. There is no reservation found on your name.
Ok, no issues. Thank you for your service.
Thank you for approaching us.