Hello.
Hello, how may I aid you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I am here to help you out. Please provide me your name to proceed further.
My reservation was done under the name Samantha Allen.
Please allow me a moment.
Sure, take your time.
Sorry Samantha Allen, there is no active reservation on your name in our database.
Ok, not an issue. Anyways, thank you for the information.
Samantha Allen, thank you for reaching us.