Hello.
Hello. How may I help you?
I  would like to cancel my reservation which is under my name. Can you please help me with that?
May I know your name please to check the status of your reservation?
My name is Pamela Johnson.
Sure, please wait for a moment.
Sure, take your time.
I have successfully cancelled your reservation and the amount will be refunded to you within 2 business days.
Thank you for your help.
Thank you for reaching us.