Hello.
Hello, how may I aid you?
I am Melissa Rodriguez, want to alter my recent reservation due to some personal issues. Please help me out with that.
Sure, I am here to help you out.
Thanks.
Please give me a moment to check your previous reservation status.
Sure, please wait.
Thank you for waiting. Sorry, there is no reservation found on your name in our records.
It's ok, thank you for your help.
Thank you for approaching us.