Hello.
Hello.
I am Dorothy Taylor.
How may I guide you?
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me?
Sure Taylor, I am here to help you with that. Let me check your reservation status in our database.
Sure, take your time.
Taylor sorry to intimate, no reservation is found on your name in our database.
That's ok, thank you for your information.
Thank you Taylor for contacting us.