Hello.
Hello, How can I serve you?
I am Deborah Nelson. Can you please help me to change my reservation?
Sure, Please wait a second.
Sure.
We have found a reservation on your name, Please help me with your journey dates.
My journey dates are on Jan 03 and Jan 05.
Please help me with your journey codes.
My journey codes are from PHL to JFK.
Do you have any connection limit?
I need single connection.
Is there any other requirements?
I need business class.
Please wait a minute.
Sure.
Sorry, No flights found with your chosen dates.
Ok, thank you for informing me.
Thank you for opting us.