Hi.
Hello. How can I aid you at this moment?
I would like to change my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I am here to help you with this.
Ok.
Can you please provide your name on which you have made the reservation previously?
I am Michael Evans.
Wait a moment please.
Sure.
Michael Evans, there is no active reservation found under your name in our database.
Not a big deal, anyhow thank you very much for your service.
Thank you for choosing us.