Hello.
Hello, how may I help you?
Patricia Thompson here. I want to meet my cousin to discuss about his family problems, so please book my ticket from EWR to LGA.
Sure, when you are willing to travel?
My itinerary dates are Oct 21 and Oct 23.
Do you prefer either an economy or business class?
I prefer business class.
 Please let me know if you have any other preferences.
I need a connecting flight.
Sorry, we did not find any flights running in your desired routes.
No problem, thank you.
Thank you for your approach.