Hello.
Hello. How can I aid you?
My business trip has been postponed, can you please help me for changing the existing reservation?
Sure, I will help you.
Thank you.
May I know your name for checking your reservation status?
Sure, my name is Daniel Mitchell.
Give me a minute.
Sure, take your time.
Sorry, there is no reservation found under your name.
Ok, no problem.
Thank you for choosing us.