Hello, my name is Jerry Smith.
Hello, Jerry Smith, how can I guide you?
Due to bad weather conditions in Los Angeles, can you help me to change my existing reservation?
Sure, we will help you. Please standby, I will check the status and let you know.
Sure.
Thanks for your time, we are sorry to say that no reservation has found based on your name.
Ok fine, thank you.
Thank you for contacting us, have a joyful day.