Hi.
Hello, how may I aid you today?
I want to change my reservation, can you help me with that?
Sure, I am here to help you out. Please provide me your name to check the reservation status.
Please check the reservation under the name of Donald Clark.
Please allow me a moment.
Sure.
Sorry Donald Clark, there is no active reservation on your name in our database.
Ok, thank you.
Donald Clark, thank you for reaching us.