Hi.
Hello, how can I help you?
I want to cancel my recent reservation due to some health issues. Can you help me with that?
Sure, I am here to help you. May I know your name please?
Thank you.
Please wait.
Mary Anderson here.
Thank you for providing your name. We didn't find any reservation on your name.
That's ok, no problem. Thank you.
Thank you for reaching us, have a good day.