Hello.
Hello. How may I assist you?
I am Stephen Mitchell. Can you please help me in changing my existing reservation, as my football match got postponed to some other date.
Sure, I am here to help you.
Thank you.
Please wait a moment, I will find the status of your reservation.
Ok.
I have found your reservation, can you please provide your airport codes?
My new airport codes are EWR to ORD.
May I know your planned travel dates please?
My travel dates are Feb 11 to Feb 13.
Do you have any connection preference?
I need a single connection of flight.
May I know your arrival and departure timings?
I would like to depart in the morning.
Do you have any other specifications?
No.
Stephen Mitchell, no flights has been found on your planned travel dates.
No problem, thanks for your information.
Thank you for reaching us.