Hello, I am Linda Lewis.
Hello, how can I help you today?
Due to raining cricket match has been postponed I would like to change my existing reservation. Can you please help me with a new reservation process?
Sure, I am happy to help you. Please wait for a moment.
Ok.
Thank you for being patient, we did not find any reservation on your specified name.
Ok, not an issue.
Thank you for choosing us.