Hi.
Hello, how can I guide you?
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Sure, may I know your name?
Ok, my name is Eric Hernandez.
Give me a minute.
Sure.
Sorry, there is no reservation found under your name.
Ok, not an issue. Anyways, thank you for your service.
Thank you for opting us.