Hi.
Hello. How can I assist you?
Actually, I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Sure, can I know your name please?
Sure, my name is Sandra Young.
Ok, wait a moment please.
Sure, I will wait.
Sorry Sandra, there is no reservation found on your name.
Ok, no problem. Thank you for your service.
Thank you for approaching us.