Hello.
Hello. How may I assist you today?
I am planning to change an existing reservation, due to bad weather condition. Can you please help me out?
Sure, I will help you. Please help me with your name.
Thank you.
You are welcome.
I am Nancy Evans.
Thank you. Please allow me a minute.
Sure.
Nancy Evans, I am sorry to inform you that there is no booking found on your name.
That's fine, thank you for your help.
Thank you for reaching us. Have a great time!.