Hello, I am Steven Martin.
Hello, how may I aid you today?
I would like to alter my existing reservation, due to my exams has been rescheduled for another dates. Could you please avail me?
Sure, we are here to help you. Please wait a moment.
Sure.
Thank you for your time, sorry, no reservation found with your name.
Ok, not a problem thank you for your great help.
Thank you for availing us.