Hello.
Hello. How can I serve you today?
I want to cancel my reservation due to heavy Sandstorms at my destination place, so please help me.
May I know your name please?
Sure, I am Timothy Scott.
Just give me a moment.
Sure.
We found a reservation on your given name, shall I proceed for the cancellation?
Sure, please proceed.
Your ticket has been cancelled.
Thank you.
Thank you for choosing us.