Hello.
Hello. Could I have your name please?
Matthew Baker on this end. I want to change my reservation dates, can you please help me out?
Baker, how can I aid you right now?
My exams are postponed, so please help me.
Alright, please be on hold for a while.
Ok, I'm waiting for your response.
Baker, there is no active reservation as per your information.
Ok, no issues with it. Thank you for checking.
You are welcome.