Hello.
Hello.
I am Samantha Hall.
Samantha Hall, how can I aid you today?
I want to cancel my recent reservation, due to ill health. Can you please help me?
Sure, I am here to help you. Hold on for a moment. Let me check.
Thank you. Sure, I will wait for your response.
Sorry Samantha Hall, there are no flights reserved on your given name formerly.
No problem, thank you for checking.
Welcome, thank you for choosing us. Have a great day.