Hello.
Hello, how may I support you?
My football tournament is cancelled due to heavy rains, so I need to cancel my recent reservation. Can you please help me in that?
Sure, we are here to serve you. May I know your name please?
My name is Nicole Evans.
Ok, Nicole Evans, please wait for a minute.
Ok.
Thanks for waiting, no reservation has found based on your name in our database.
That's not a problem. Thanks for your kind information.
Thank you for availing us, have a nice day.