Hello.
Hello, how can I help you today?
I want to cancel my recent reservation, due to some personal problems. Can you help me?
Sure, may I know your good name?
Sure, my name is Stephen Robinson.
Please wait for a moment.
Sure, take your own time.
Sorry to say that, no reservation was found with your good name.
Ok, not an issue. Anyway, thank you for your information.
Thank you for reaching us.