Hello.
Hello. How can I aid you at this moment?
 I made  a earlier reservation to attend a conference, due to some political disturbances it got postponed. Can you please change my reservation?
Sure, I am here to help you with this.
Thank you.
Can you please provide your name to check your reservation status?
My name is Emma Edwards.
Please hold on for a moment.
Sure.
Emma Edwards, there is no active reservation found under your name in our database.
Ok, not an issue. Thank you.
Thank you for utilizing our service.