Hello, I am Elizabeth King.
Hello, how may I aid you?
I want to cancel my recent reservation as my tour to Oakland got cancelled.
Ok.
Please help me with cancellation.
Sure, I am here to help you.
Thank you.
Please, wait for a while.
Ok, take your time.
Thank you for being patience, there is no reservation found on your name.
No problem, thanks for the information.
Thank you for opting us.