Hi.
Hello.
I am Gary Garcia.
How can I help you at this moment?
I need to change my existing reservation as my exams got postponed, can you please help me with that?
Sure, I will help you with this. Please give me a moment to search for your reservation status.
Sure.
Gary Garcia, there is no active reservation found under your name in our database.
Ok, no problem. Thanks for your information.
Thank you for contacting us.