Hello.
Hello. How may I guide you now?
I would like to change my reservation due to some health issues, can you please help me out with that?
Yes, I will definitely try my best to help you in changing your reservation.
Thank you.
May I know your name to check your reservation status?
Myself Jeffrey Martin.
Ok, please wait for a while.
Sure.
Sorry to say that, we have not found any active reservation on your name in our records.
That's ok, no issues. Thank you for checking out.
Thank you for opting us.