Hello, I am Carolyn Gonzalez.
Hello, how may I aid you at this moment?
I want to cancel my recent reservation, because I want to travel  with my friends by road. Can you please help me out in cancellation?
Sure, I will check the reservation in the list and revert to you.
Ok.
Sorry, there is no reservation found on your name to cancel.
No problem with that one, I think it might be cancelled by my brother. Thank you.
Thank you for reaching us.