Hello.
Hello. What help do you need from us?
I have to change my reservation due to my planned event got postponed. So please help me with that.
Sure, I will help you with that. Can I know your name please?
Thank you. Please check the reservation with my name Michael Johnson.
Ok, please give me a minute.
Sure, take your time.
Sorry, there is no active reservation found with your name to change the details.
Oh! It may not be booked properly. Anyway, thank you for your time.
You are welcome. Thank you for choosing us.