Hello.
Hello. How may I serve you at this moment/.
I want to cancel my reservation due to postpone of my business trip. Can you help me with that?
Sure, please provide your name for checking your recent reservation status?
I am Benjamin Hernandez.
Ok, please stand by.
Sure, I will wait.
There is no recent reservation found on your good name in our data base.
No problem.
Thank you for approaching us.