Hello.
Hello. How can I assist you at this moment?
I want to cancel my reservation, can you help me?
Sure, I will help you with that. May I know your name to check reservation status?
Ok, Margaret Johnson here.
Ok, please be hold on for a moment.
Sure.
Sorry Margaret Johnson, no reservation found under your name to cancel.
Ok, no issues. Thank you for helping me.
Most welcome. Thank you for choosing us, have a good day.