Hello.
Hello, how may I serve you today?
I want to cancel my recent reservation due to bad health issues, can you help me out?
Sure, I am here to help you with this.
Thank you.
May I know your name please?
I am Christopher Harris.
Please wait for a mean while.
Sure.
Sorry Harris, there is no active reservation found as per your name to cancel it in your database.
Ok, no problem. Thank you for your response.
You are welcome.