Hello,.
Hello, how may I oblige you today?
I am Paul Brown. Due to sudden changes in the dates of summit which was going to be held in the place. Could you please help me with cancellation?
Sure, could you please hold a moment, let me check your reservation.
Ok.
Thanks for your time, sorry, unfortunately no reservation found with provided name.
Ok, no issue.
Thanks for your interest, have a pleasant day.