Teacher:In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Teacher: Now, understand the problem? Solve this instance: customer: Hi. 
 agent: Hello, how may I aid you today? 
 customer: Can you please help me with booking a flight ticket from EWR to CLT? 
 agent: Sure, can you please let me know your dates of journey? 
 customer: My journey dates are Dec 08 and 10. 
 agent: May I know your good name please? 
 customer: My name is Kenneth Perez. 
 agent: Are you looking for any other help from my side please? 
 customer: I prefer to travel in normal cost airlines. 
 agent: Please wait for a mean while. 
 customer: Ok. 
 agent: Sorry Perez, there is no flight found as per your travelling details. 
 customer: Ok, no issues. Thank you. 
 agent: You are welcome.
Student:
no_flight