Hello.
Hello. How may I help you?
I wanted to change my reservation due to my planned programme got postponed. Can you help me is there any chance to change my reservation.
Sure, please wait a moment I will revert you back with your status of reservation.
Ok.
Ok, may I know your name to check the status.
Please check with the name of Steven Brown.
Thanks for your patience,there is no reservation found under your name to change it.
It's ok, anyway thanks for your help.
Thanks for consulting us.