Hello, I am Ronald Scott.
Hi Ronald. Will you please tell me how can I help you today?
I have no time to cancel my ticket. Can you help me to cancel my recent reservation?
Sure. Please wait a minute, I will inform you soon.
OK.
Thank you Ronald for waiting. Sorry for the inconvenience. There is no reservation found under your name.
It's OK.
Thank you for choosing us. Have a great day.