Hello, I am Katherine Collins.
Hello, Katherine. How may I guide you today?
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
I will surely help you. Give me a moment to check your details, I will get back to you.
Ok.
Thank you for your time, there is no reservation found under your name to do modify.
That's not an issues. Thanks for your help.
Thank you for reaching us, have a nice day!.