Hello.
Hello, how may I assist you at present?
Can you help me to cancel the reservation which I had done recently?
Sure, I am here to help you with cancellation.
Thank you.
In whose name, your reservation has been done earlier?
My name is John Edwards.
Ok, please wait for a moment.
Sure, take the time you need.
Sorry to notify you that, there was no reservation on your name to cancel it.
That is ok, may be my friend had cancelled it.
Thank you for choosing our service.