Hello.
Hello. How may I help you?
I want to change my existing reservation, due to some personal problems. Can you help me?
Sure, I am happy to help you in changing the ticket details. Could you please tell me your good name?
Thank you for accepting my request. I am Cynthia Moore.
Ok, please hold on for a minute.
Sure.
Sorry to inform you that, there is no reservation found with your name in our database to change.
Ok, not an problem. Thank you for your information.
Most welcome. Thank you for reaching us.