Hello,.
Hello, how may I support you today?
Can you please help me in cancelling my recent reservation, as my exam got cancelled.
Sure, we are here to help you.
Thank you.
May I know your good name please?
My name is Linda Robinson.
Please wait a minute.
Ok.
Sorry, there is no reservation found on your name to cancel.
Ok, no issues. Thank you.
Thank you for availing us.