Hi,.
Hello, how may I serve you now?
I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it got postponed. Can you please help me in changing the reservation?
Sure, I will help you to change your reservation.
Thank you for responding.
May I know your good name?
Nancy Young, is my name.
Thanks for the name, please wait for a while I check for the reservation on your name.
Ok, I will wait for your response.
Thank you for waiting, Sorry there is no reservation found on Nancy Young in our system data base.
Ok, No problem. I think your agent does not reserved it properly. Thanks for the information.
Thank you for reaching us, we hope see you again.