Hello.
Hello. How may I assist you today?
Due some emergency issues, I want to change my recent reservation. Will you help me in that?
Sure, I am here to help you. May I know your name please?
Thanks, my name is Katherine Hernandez.
Ok, please wait.
Sure.
Thanks for waiting. Sorry, there is no reservation found on your name.
No issues, thank you.
Thank you for reaching us.