Hello.
Hello, how may I amend you?
I am Alexander Jones. I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you please help me?
Sure, let me check the data base and get back to you.
Sure.
We found a reservation by your name. Shall I proceed to cancel?
You can.
Your request for cancellation of reservation has been processed.
Thank you.
Thank you for opting us.