Hi.
Hello, how can I assist you today?
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
Susan Smith.
Ok, please wait a moment.
Ok.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No issue. Thank you.
Thank you for choosing us.