Hello.
Hello, How can I be your helping hand today?
As my manager didn't approved my leave, can you help me to cancel my recent reservation?
Sure, we are gleeful to help you for cancellation. To proceed further can I know your good name please?
Sure, my name is Helen Roberts.
Please wait a while.
Ok.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok fine, thanks for the information.
Thank you for choosing us, Have a great day.