Hi.
Hello, what can I do for you today?
Owing to emergency, I need to cancel my recent reservation. Please help me in that.
Sure, I am here to help you.
Thank you.
May I know your name please?
My name is Debra Green.
Thanks for your name, please wait.
Ok.
Thank you for waiting, no reservation was found on your name to cancel.
No problem, thanks for your information.
Thank you for opting us.