Hello.
Hello, how can I provide service to you?
I want to cancel my recent reservation, due to some health issues. Can you help me?
Sure, may I know your name?
Yes, I am Donna Anderson.
Please wait for couple of minutes.
Ok, take your own time.
Sorry, there is no reservation found on your name.
That's fine, no problem. Thank you for your information.
Thank you for reaching us.