Hello.
Hello. How can I help you?
I want to cancel my recent reservation due to heavy snow fall at my destination. Can you please help me with it?
Sure, I am here to help you.
Thank you.
May I know your name please?
My name is Nicholas Hall.
Ok, please stand by.
Sure.
Thank you for waiting. Sorry to say no reservation found on your name.
Not an issue. Thanks for your information.
Thank you for reaching us, have a nice day.