Hello.
Hello, how can I help you today?
I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?
Sure, may I know your good name?
Sure, my name is Justin Thompson.
Please wait for a moment.
Sure.
Sorry to say that, no reservation was found with your good name.
That's Ok, thanks for your assistance.
Thank you for reaching us.