Hi. I am Brian Perez.
Hello. How may I assist you?
I need to amend my reservation due to some crisis in my location, can you help me out please?
Sure, can you please mention your name?
Already I mentioned it above. Please do check with it.
Ok, please be on hold.
Ok.
We found your reservation. Can you share your travelling dates?
Ok, my new travel dates are from 01/18 till 01/20.
Can you give your airport codes?
My new planned location airport codes are from DFW to IAD.
Sorry, for the inconvenience there is no flight found on this route.
That's ok, no problem. Thank you for your information.
Thank you for reaching us.