Hi. Myself Sarah Adams.
Hello, what help are you seeking from my side Adams?
For some personal reasons I want to change my reservation, can you please help me?
Yes, I am here to help you. Please be online, I will check with your name in our data sheet. Thank you Adams for waiting, in our data base there is no ticket found on your booking name.
It's ok. Thank you for the information.
Our pleasure Adams.