Hello.
Hello, how may I support you?
I am Jacob Thompson, I want cancel my flight as my plan to meet my friend is cancelled. Can you help me with that?
Sure, we are here to help you. Just wait a moment, I will check your details and let you know the status.
Sure.
Unfortunately, there is no previous reservation found on the name Jacob Thompson to proceed further.
Thank you for the information.
Thank you for contacting us.