Hello.
Hello. How can I assist you today?
I am Emma Carter. I need some immediate help in my flight ticket cancellation, can you please assist me in that one?
Sure, please allow me a moment to check for the previous reservation.
Sure, I don't mind for waiting. Take your time.
Emma Carter, there is no reservation found under your name.
Oh! Ok, that's fine. Thank you for giving some clarity about my ticket. Thank you so much for your help.
You are welcome. Thank you for contacting us.