Hello,.
Hello, how can I help you for the day?
I would like to cancel my reservation, As I need to stay back on my own hometown due to heavy rains.
Sure, I am here to help you.
Can you help me in that? Thank you.
May I know your good name.
Donna Nelson, is my name.
Please wait for a moment.
Sure.
Sorry, we found no reservation on your name. Thank you for reaching us.