Hello.
Hello, how may I assist you today?
Actually my Hockey competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, may I know your name?
Ok, my name is Sandra Allen.
Ok, please wait for sometime.
Sure, I will wait.
Thanks for waiting, there is no reservation found on your name.
Ok, not an issue. Thank you for information.
Thank you for reaching us.