Hello, Jacob Jackson here.
Hello, Jacob. How can I help you today?
I just wanted to cancel my reservation due to bad weather conditions. Will you please help me?
Sure, I can help you with that. Please allow me a moment to check the details for you.
Sure.
I appreciate your patience. Jacob, I have checked and see that there is no reservation found under your name.
It's ok fine. Thank you for your help.
You are welcome. Thank you for contacting us.