Hi.
Hello, What kind of help are you expecting from our side?
Owing to an emergency, my live concert got postponed, so I want you to change my existing reservation.
Sure, I can change your reservation right now. Before that I need to know your good name please?
Sure, Jerry Edwards here.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
Ok, no issues. Thank you for your information.
Thank you.