Hello.
Hello. How may I assist you?
I want to change my existing reservation due to postpone of my interview, can you please help me with that?
Sure, I am here to help you with your concern. May I know your name to check with the status?
My name is Kenneth Moore.
Please wait for a moment.
Sure.
Thank you for waiting. Kenneth Moore, regret to inform that there is no active reservation found in our database.
No problem, thank you.
Thank you for approaching us.