Hello.
Hello. How can I assist you today?
I am Deborah Roberts. I am planning to cancel my recent reservation, due to health problem.
Sure, please allow me a moment to check for the previous reservation under your name.
Can you please cancel my ticket?
Sure.
Sure.
Deborah, there is no reservation found under your name.
That's fine, thank you for  your service.
Thank you for reaching us.