Hello.
Hello, how can I help you for the day?
Due to some issues, I am going to cancel my reservation. Can you please help me for this?
Sure, I am here to help you with that.
Ok, I will wait for your response.
May I know your name please?
Myself Ryan Gonzalez.
Please wait for a while, let me check your previous reservation status.
Sure.
Thank you for waiting. There is no active reservation found with your name in our database to cancel it.
Not a big deal, anyhow thank you very much for your information.
Thank you for reaching us, have a great day.