Hello,.
Hello, how can I be your helping hand today? May I know your good name please?
I am Helen Nelson, I want to change my recent reservation due to preponed of my wedding.
Sure, we are glad to serve you.
Thank you.
Can you please wait for a moment, I will check with your recent reservation.
Sure.
Thanks for waiting. Sorry we couldn't find any reservation on your name.
Ok, thanks for your information.
Thank you for reaching us. Have a good day.