Hello.
Hello. How may I assist you?
I want to change my reservation as my plan to visit New York is postponed. Can you help me to change my reservation?
Sure, I am happy to help you with your concern. To check with the status may I know your name?
My name is Benjamin Green.
Thank you for providing your name. Please wait a moment.
Sure, I wait for your reply.
Benjamin Green, there is no active reservation found in our database to change.
Ok, thank you for the information.
Thank you for reaching us.