Hello.
Hello, welcome to airline services. How may I serve you?
As my plan to visit my grandmother's home got postponed, I need to change my existing reservation. Can you help me in doing that?
Sure. I need your good name to check earlier reservation.
I am Kevin White.
Please wait for a minute.
Ok.
We found that there is no reservation available with the name Kevin White.
It's ok. Thank you for your response.
Thank you for consulting us.