Hello.
Hello, how may I assist you today?
I need to cancel my previous flight ticket booking due to some issues, can you please help me with that one?
Sure, we are here to help you.
Thank you so much.
Can I have your name to proceed further?
My name is Patrick Hill.
Thank you for your time, unfortunately no reservation found on your name.
Not an issue with that one, thank you for checking my reservation status.
Thank you for reaching us.