Hello.
Hello. How may I guide you today?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
Sure, I am gleeful to help you with that. May I know your name please?
Lisa Hernandez here.
Please wait for a while, let me check your previous reservation status.
Sure.
Thank you for waiting, but I am very sorry to say that, there is no active reservation found on your name in our database to change it.
No problem, Thanks for the information.
Thank you for reaching us, have a great day.