Hello.
Hello, how may I aid you?
I want to change my existing reservation because of some work. Can you please help me out?
Sure, could you please provide your name to check your reservation status?
My name is Dorothy Davis.
Ok, please hold on for a moment.
Sure.
Sorry to say, there is no reservation on your name in my website.
Ok, no problem.
Thank you for reaching us, have a nice day.