Hello.
Hello, how can I be your helping hand today?
I am planning to change an existing reservation, due to health issue. Can you please help me out?
Surely, I will help you out.
Thank you.
On whose name, you want to change the reservation?
Sure, my name is Larry Williams.
Ok, please wait for a while.
Sure.
Sorry to say that, no reservation was found on your name to change.
That's fine, thank you for your service.
Thank you for availing us.