Hello.
Hello. How can I assist you?
I would like to change my reservation which I have done long back with wrong destination code. Can you please help me about it?
Sure, I will help you with the change of reservation. May I know your previous reservation name?
Reservation is done on the name of Nancy Baker.
Nancy Baker, there is no reservation found on your name in our records.
Not a problem, thank you for the information.
Thank you for choosing our agency.