Hi.
Hello. How can I aid you at this moment?
Unfortunately, my grand mother was hospitalised, So I want to change my reservation. Can you help me with that?
Sure, I am here to help you with this.
Thank you.
Can you please provide your name to check your reservation status?
Catherine Lopez here.
Catherine Lopez, I have found your reservation. Can you please provide your airport codes of journey?
My journey codes are OAK and DCA.
May I know your planned dates of journey please?
My planned journey dates are July 07 and 09.
Do you have any connection limit preference?
Yes, I need a break in my journey.
Do you have any other specifications for this trip?
Yes, I need to depart in the afternoon time.
There are no flight services are available on this route on your provided dates.
Ok, thank you.
Thank you for contacting us.