Hello.
Hello. How can I help you?
I would like to change my flight reservation as my trip got postponed, can you please help me?
Sure, I will help you. May I know your name to proceed further?
My name is William Davis.
Please wait a moment.
Ok, take your time.
Thank you for waiting. William Davis, regret to inform that there is no active reservation found under your name to amend.
Not an issue, thank you for the information.
Thank you for reaching our agency.