Hi.
Hello, how may I help you?
Owing an emergence, I want to change my existing reservation. Can you help me with it?
Sure, I am here to help you. May I know your name please?
My name is Nancy Davis.
Ok, please stand by I will get back to you.
Sure.
Thank you, we found a reservation with your. Please share your new journey codes.
My airport codes are OAK-AUS.
Ok, can you please share your planned journey dates?
I would like to travel on 01/13 and intend to return on 01/15.
Thank you, sorry no flights found with your details.
Ok, no issues.
Thank you for reaching us, have a nice day.