Hello.
Hello. How may I serve you today?
I just want to change my flight reservation as I am sick, please help me out.
Sure, I'll try to help you in changing an existing reservation.
Thank you.
Please provide me your name to check the reservation details.
My name is Virginia Clark.
Thank you for giving your name, give me some time.
Ok.
Thank you for waiting, I am sorry to say you that there is no reservation found under your name in our database.
Not an issue, thank you for the information.
Thank you for choosing us.