Hello.
Hello. How may I guide you today?
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
Sure, I will help you with that.
Thank you for accepting my request.
May I know your name please?
I have reserved it on the name of Ruth Hall.
I am sorry to say that there is no reservation found under your name.
Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for checking.
Thank you for  reaching us.