Hi.
Hello. How may I guide you today?
Can you please help me with changing my existing reservation?
Sure, I will help you with that.
Thank you for your positive response.
May I know your name please?
I have booked my ticket with the name of Margaret Harris.
I am sorry to inform that there is no reservation found under your name.
Oh! That's sad to know. Anyways, thank you for checking.
Thank you for reaching us, have a great day.