Hello.
Hello, How may I render you today?
Due to bad weather at my source, I want to cancel my recent reservation.
Ok.
Can you please help me for cancellation?
Sure, I will help you.
Thank you.
To proceed next,  please provide me your name.
Sure, I am Thomas Wilson.
Please wait, I will check and get back to you.
Sure.
Thanks for waiting but, there is no reservation found in the data base with your name.
Ok, Thank you for your service.
Ok, Thank you.