Hello.
Hello.
Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you please help me to change my reservation?
Sure, may I know your good name please?
My name is Ashley Harris.
Ok, please wait for couple of minutes.
Sure.
There is no existing reservation found on your name in our records.
That's Ok, thanks for your help.
Thank you for reaching us.