Hi.
Hello, how may I assist you today?
I am Anna Martinez.
Ok.
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got post pone?
Sure, I will help you with that. Please wait for a minute.
Sure.
Thank you for waiting, there is no reservation found on your name in our database.
Ok, not an issue. Thank you for your information.
Thank you for reaching us.