Hello.
Hello, how may I assist you today?
Due to an emergency, I want to change my reservation. Can you help me?
Sure, can you provide your name for checking the reservation status?
William Wilson here.
Ok, please wait.
Sure.
Thank you fro waiting, sorry as per your concern I can not change your reservation because there is no reservation found on your name.
No issue, Thanks for the information.
Thank you for reaching us.