Hello.
Hello, how can I assist you today?
I want to change my reservation, can you please help me?
Sure, may I know your good name?
My name is Christine Thomas.
We found a reservation on your good name. Please share me your source and destination points.
My airport codes are PHX and CLT.
May I know your planned travel dates?
My travelling dates are Dec 02 and Dec 04.
Is there any class preference for you?
No.
Do you have any other specifications?
I need a direct flight.
Sorry to say that, no flights were found with your given details.
No problem, thank you for your information.
Thank you for reaching us.