Hello.
Hello, how may I oblige you today?
I am Gregory Miller. I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed.
Ok.
Could you please help me in changing the reservation?
Sure, please wait a moment.
Ok.
we are sorry to inform you that, there is no reservation found with your name.
No problem, thank you for your information.
Thank you for opting us.