Hello, I am Carol Young.
Hello, How can I provide service to you?
Due to some changes in my conference meeting dates I need to change my existing reservation can you help me with the changes?
Sure, we are here to aid you.
Thank you.
Please be on hold for a second.
Sure.
Sorry, we did not find any active reservation in your name.
No problem. Thank you for the information.
Thanks for your approach.