Hi,.
Hello,. What help do you want to seek from us?
I want to cancel my reservation, as I am unable to attend the marriage. Can you help me with that?
 Sure, I can help you in that.
Thank you.
To cancel your reservation, we need your name. Can you provide it?
Sure, myself Sarah Hill.
 Ok, please be on hold.
Sure.
Thanks for your time. Sorry Sarah, we could not process your request as per now, there is no reservation found on your name.
Ok, no issues. Thanks for your kind assistance.
Thanks for choosing us.