Hello.
Hello. How may I help you?
Due to inconvenience of my work, I want to change my reservation. Can you please help me for that?
Sure, may I know your name to check the ticket status?
My name is Michael Mitchell.
Ok, please give me a minute.
Ok, I will wait.
Sorry to tell you, there is no active reservation found with your name.
Anyway, thanks for the information.
You are welcome. Thank you for choosing us.