Hi.
Hello, how can I assist you at present?
 I want to cancel my reservation as my project got ramp down. Can you help me with that?
Sure, I am here to help you with cancellation. May I know your name please?
Thank you. I am Samuel Wright.
Ok, please wait for a moment.
Sure.
Thanks for your time, there was no reservation found on your name to cancel it.
Ok, no issues. Thanks for the information.
Thank you for availing us.