Hello,.
Hello,.
I am Emma Hill.
What kind of service are you looking for?
I need to cancel my recent reservation due to my health issue, so can you help me with cancellation?
Sure, I can help you in that.
Thank you.
Please wait, Let me check your reservation status.
Sure.
 Thanks for waiting. Sorry Emma Hill, there is no active reservation on your name to cancel it.
No problem, thank you for the information.
Thanks for choosing us.