Hello.
Hello. How can I aid you today?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I am here to help you.
Thanks.
May I know on whose name the ticket has been reserved formerly?
My name is Brian Moore.
Sorry Brian Moore, there are no flights reserved on your given name formerly.
Anyway, thanks for the information.
Welcome, thank you for choosing us. Have a great day.