Hi.
Hello, how may I help you?
I am Samantha Davis, can you help me to change my reservation?
Please hold on a moment I will revert you back with the proper information.
Sure, take your time.
I got your reservation, may I know your preferable locations?
My airport codes are DFW and EWR.
Fine, let me know your planned dates too.
I am planning to travel on Aug 30 and Sept 01.
There is a connecting flight-1018 on AA airlines, is it ok for you?
Yes, you can proceed.
Ok, booking is done.
Thank you.
Thanks for choosing us.