Hi, I am Elizabeth Harris.
Hello, Please inform me, how may I assist you today?
I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you help me in change an existing reservation?
Sure, I can help you in that.
Thank you.
Please hold on a minute.
Sure.
Unfortunately, there is no active reservation found on your name.
Ok, not an issue. Thank you for your information.
Thanks for approaching us, have a great day.