Hi, I am Jack Gonzalez.
Hello, What service are you looking for?
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by floods. Can you help me with that?
Sure, I will help you in that.
Thank you.
Please stay on line.
Ok.
We are happy to inform you that, we found reservation with your name.
Please cancel it.
Your ticket has been cancelled.
Thanks for your response and kind wishes.
Thanks for your presence.