Hello.
Hello, how may I help you?
I want to change an existing reservation, so please help me in changing the reservation.
Sure, I can help you. Can I know your name?
Myself Jason Edwards.
Thank you. Please wait for a while. I will check your reservation status and let you know.
Ok.
Sorry, there is no reservation found by your name in our database.
Not an issue. Thank you.
You are welcome and have a nice day.