Hello.
Hello, how can I aid you?
I need you to help me by making few changes in my recent reservation.
I am glad to help you. May I know your name to check with the status?
My name is Michelle Green.
Please wait a moment.
Sure, I will wait.
Thank you for waiting, regret to inform that there is no active reservation found under your name to amend.
That's ok. Thank you.
Thank you for reaching us.