Hi, I am Jonathan Miller.
Hello, how can I support you?
Due to the bad weather condition, I need to cancel my existing reservation. Could you please help me?
Sure, I am happy to help you. Please wait for a moment, I will check the existing reservation on your name.
Ok.
Thank you for waiting, No reservation found on your name.
Ok, no an issue. Thanks for your time.
Thank you for approaching us.