Hello.
Hello.
I am Lisa Hill.
How may I assist you Lisa?
I meet with an accident on the day which I would like to travel to my home town, so, I would like to cancel my ticket. Can you help me?
Sure, please wait for a moment.
Sure, take your own time.
Ok, your reservation has been cancelled successfully.
Ok, thank you for cancelling my ticket booking.
Thank you for reaching us.