Hi.
Hello, how may I render you?
Owing to an emergency I want to cancel my reservation, can you help me?
Sure, I will help you. May I know your name to check the reservation list?
Myself Jacob Adams.
Please wait for a while.
Sure.
Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.
No problem, thanks for checking.
Thank you for availing us.