Hi.
Hello. How can I help you today?
Can you please help me in cancelling my recent reservation?
Sure, I am gleeful to help you with that. May I know your name please?
James Baker here.
Please wait for a while, let me check your previous reservation status.
Ok.
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
Not a problem, thank you.
Thank you for reaching us, have a great day.