Hello.
Hello, how can I help you?
I want to cancel my reservation, can you please help me in cancellation my reservation?
Sure, I am here to help you.
Thank you.
May I Know your name please?
My name is Patrick King.
Ok, please wait a minute I will get back to you.
Sure.
Thank you for your time, sorry we didn't find any reservation on your name.
Ok, not a problem. Thank you.
Thank you for opting us, have a nice day.