Hi. Kenneth Lopez here.
Hello. How are you Kenneth Lopez?
I'm doing good. I had planned to go on a trip with my friends, but it was postponed. Can you change my recent reservation?
Sure, I'll do this. Please wait a minute.
Sure, take your time.
Well Lopez, sorry to inform you because there is no reservation found with your name in our records.
That's ok. Thank you for your help.
Most welcome.