Hello.
Hello. How can  I serve you?
As my trip got postponed due to bad weather, can you please help me with doing some changes in my existing reservation?
Sure, I can help you.
Thank you.
May I know your name.
I am Justin Evans.
Please wait a while.
Ok.
Thanks for being waiting. We didnt found any reservation by this name.
No issues, thank you for your information.
Thank you for choosing us.