Hi.
Hello, how may I render you today?
Recently I made a reservation to enjoy the sports meet at Washington, but my manager assigned a work on that dates, so I need to cancel my reservation. Can you please help me in cancellation?
Sure, we are here  to help you.
Thank you.
May I know on which name the ticket has been reserved?
Reservation has been done on the name of Anna Evans.
Ok, please wait for a while.
Ok.
Thank you for waiting, we are sorry to notify that we could not find any reservation to cancel.
Ok, no problem. Thank you.
Thank  you for choosing us, have a nice day.