Hello.
Hello, how may I aid you?
My name is Amanda Perez. As my health condition is not good I am unable to travel , can you please cancel my recent reservation?
Sure, please wait a moment to check your reservation status.
Ok, take your time.
Sorry to say, there is no reservation found in my website under your name.
It's ok, thank you for checking.
Thank you for choosing us, have a nice day.