Hello.
Hello, how can I assist you today?
I am David Roberts.
Ok.
I would like to change my existing reservation, my baseball tournament has been postponed. Can you please help me with changing?
Sure, I will help you with that. Please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, not an issue. Thank you for your valuable information.
Thank you for choosing us.