Hi,.
Hello,.
My name is Sharon Anderson.
How may I be of your helping hand?
Owing to an emergency, I want to cancel my recent reservation. Can you assist me with this?
Sure, we are here to assist you.
Thank you.
Please standby, let me check the reservation list and get back to you with the information.
Sure, I will wait.
Thanks for your time.
My pleasure.
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
That's ok, not a problem. Thanks for your kind response.
Thanks for opting us. Have a good day.