Hello.
Hello, how can I help you today?
Due to some health issues, I want to change my existing reservation. Will you help me in that?
Sure, we are here to help you.
Thanks.
May I know your name?
Helen Roberts here.
Ok, wait for a while I will check the reservations on your name and get back to you.
Sure.
Thanks for waiting there is no reservation found on your name.
Ok, not a problem. Thank you.
Thanks for approaching us.