Hello.
Hello. How can I help you?
I would like to change my recent reservation due to some personal issues, will you help me with that?
Sure, please provide me the name to check for the reservation status.
Thank you for accepting my request. Myself William Allen.
Please be on hold, I will be get back to you in a minute.
Ok, I will wait.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
Ok, not an issue. Thank you for your information.
Thank you for reaching us with a query.