Hi. I am Brandon Edwards.
Hello, how may I serve you at this moment?
I want to change my existing reservation due to postpone of my exams, so can you please help me with this?
Sure, we are here to help you.
Thank you.
Please wait for a while.
Sure, I will wait.
Sorry no reservation has been found with your name.
Not an issue, thanks for checking.
Thank you for opting us.