Hello.
Hello. How may I assist you today?
I need to cancel my recent reservation due to some health issues, can you help me in doing that?
Sure, I am here to help you with that.
Thank you.
Could you send me your name?
I am Richard Harris.
Ok, wait for a minute.
Sure.
We are regret say that, there is no reservation found on your name in our database.
Ok, no issues. Thank you for checking the status.
Thank you for opting us.