Hi, I am Carol Evans.
Hello.
Owing to an emergency, my business meeting has been postponed.
How can I amend you today?
So I want you to change my existing reservation?
Sure, we are here to aid you. Please, wait for a while.
Sure.
Sorry, there is no reservation found on your name.
Ok, no worries at all. Thank you for your help.
Thank you for availing us.