Hello.
Hello, how may I support you?
I have to cancel my previous flight ticket booking due to health concern, can you please help me in that one?
Sure, let me check the reservation list and revert you. May I know your name to check?
Thank you and I can wait for your response. My name is Raymond Wright.
Ok, please wait.
Sure.
I have gone through the data base but could not find any reservation by your name.
No problem with that one, I think it is not reserved properly while I was booking. Thank you for your quick response and providing the information.
Thank you for approaching us.