Hello.
Hello. How can I help you?
I have to cancel my recent ticket because the planned trip got cancelled suddenly, can you please help me with that?
Yes, I can help you.
Thank you for accepting my request.
Can you tell me your name?
My name is Kevin Phillips.
Sorry to inform you that there is no reservation found on your name.
Oh! I think the ticket is not booked properly. Anyways thank you for searching my ticket status.
Thank you for contacting us.