Hi.
Hello. How may I help you?
Can you help me to change my reservation to next week?
I am happy to help you, may I know your name to check your reservation?
Sure, I am Jeffrey Brown.
Ok, please wait.
Ok.
Thanks for waiting, I have gone through the reservation list twice but could not find any reservation active under your name.
No issues, thank you for your time.
Welcome, have a good day.