Hello.
Hello. How may I assist you?
I want to change my existing reservation, due to some health issue. Can you help me out?
Sure, I am here to help you with your concern.
Thank you.
May I know your name please to check your reservation status?
My name is Joshua Green .
Please hold on a moment.
Ok, take your time.
Joshua Green, no reservation has been found on your name in our database.
That's ok, no problem. Anyway thank you for checking.
Thank you for approaching us.