Hi.
Hello. How may I help you?
I am planning to meet my colleagues who are staying in Oakland, but I met with an accident my planning to meet my colleagues has been postponed.So I would like to change my existing reservation. Can you please help me in changing?
Sure, may I know your name please?
Robert Mitchell.
Wait a moment.
Sure, I will be waiting for your response.
Thank you for your time, we did not find any active reservation in your name to make changes further.
Ok, no issues. Thank you for your information.
Thank you for choosing us.