Hi.
Hello,. What kind of service are you seeking from us?
I want to change my reservation due to health problem, can you help me?
Sure, I will help you. May I know your good name please?
Myself Mary Lee.
Ok, please hold on. I will revert to you.
Ok.
There is no reservation found on your name.
No problem, thanks for checking.
Thanks for approaching us, hope to serve you again.