Hi I am Shirley Turner.
Hello, Shirley Turner. How can I help you for today?
As my plan to visit my grand mother's place got postponed could you please help me in booking my flight ticket.
May I know, Do you want to book a ticket or change a reservation?
Could you please change my existing reservation please.
Sure. There is no ticket reservation found on Shirley Turner.
OK no issue. Thanks for your service.
Thank you for making an inquiry with us regarding change reservation. Have a nice day.