Hello.
Hello, how may I help you today?
I would like to change my reservation which is under my name. Can you please help me with that?
Sure, may I know your good name please?
My name is Jessica Collins.
Please wait a minute.
Sure, take your time.
Sorry to say that, there is no active reservation found on your name.
Ok, no issues. Thank you for checking.
Thank you for availing us.