Hello.
Hello. How may I help you today?
Please cancel my recent reservation due to some health issues?
Sure, I'll try to help you in cancellation. Can I have your name to check the reservation list?
Sure, I am Brian Wilson.
Ok, please wait a minute I will get back to you with the present status.
Sure.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, not an issue. Thank you for your information.
Thank you for availing us.