Hello.
Hello.
I am Alexander Martinez.
How may I help you?
The planned trip got cancelled, so can you please help me in flight ticket cancellation process?
Sure, please wait for a moment.
Sure.
Sorry to say, there is no reservation found on your name.
Ok, no problem with that one. I think it might be cancelled by my brother. Thank you for your help.
Thank you for reaching us, have a nice day.