Hi.
Hello. How can I help you?
Due to bad weather conditions, my meeting got postponed. Can you help me to change my existing reservation?
Sure, I will help you.
Good to hear that from you.
May I know on whose name did you reserved the ticket?
Sure, I have reserved the ticket on the name of Brian Nelson.
Please wait a while, I will check and inform you.
Sure, I will wait for your response.
Sorry to say, there is no previous reservation on your name in our database.
That's ok, thank you for checking.
Thank you for utilizing our service. Have a nice day.