Hello.
Hello. How may I assist you today?
Due to some client meeting, I am willing to change my existing reservation. Can you please help me for this?
Sure, may I know your name?
Myself Melissa Collins.
Please wait a moment.
Sure, I will wait for your response.
Sorry, there are no active reservations on your given name to change.
Not a big problem, anyhow thank you very much for checking the reservation status.
Thank you for reaching our service.