Hello.
Hello, how may I help you?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I can help you. Please let me know your name.
My name is Joseph Wright.
Thank you. Please wait for a while.
Ok, I will wait.
Sorry, there is no reservation found under your name in our database.
Anyway, thanks for the information.
You are welcome and thank you for choosing us.