Hello,.
Hello, how may I help you today?
Please help me with changing my reservation due to some changes in the plan of my trip with my colleagues? Can you help me with that?
Sure, we are here to help you.
Thanks for your response.
May I know your name to check the current status?
Sure, Patricia Walker is my name.
Please wait for a minute.
Sure, I will wait.
Thank you for waiting, there is no reservation found on your name.
Ok, not a problem. Thanks for your response & help.
Thank you for availing us.