Hi.
Hello, how can I help you today?
My cricket tournament has been postponed due to bad weather, can you please change my reservation?
Sure, I will help you with that.
Thank you.
May I know your name?
Dennis Jackson is my name.
Please hold for a moment, while I check for the reservation.
Sure.
Thanks for waiting, sorry to inform you there is no any reservation found on your name.
Ok, may I have done with some other source. I will check. Anyway thanks for the information.
Thank you for visiting us, have a nice day.