Hello.
Hello. How may I help you out?
I need your small help in cancelling my reservation as I cannot travel because I met with an accident. Can you please do that for me?
Sure, I will help you out. Please wait for a while.
Sure.
May I know your name please?
My name is Jennifer Wright.
Sorry, there are no reservations found.
No problem, thank you for checking.
Thank you for choosing us.