Hello.
Hello, how can I assist you?
My name is Kenneth Anderson. I would like to cancel my recent reservation. Could you please help me?
Yes sure, please give me a moment to check.
OK.
I have found your reservation, can I proceed to cancel?
Yes, please proceed.
Thank you for confirmation, please give me a moment.
OK.
Yes, your ticket have been cancelled.
Thank you for your help.
Thank you for choosing our service, have a nice day.