Hello.
Hello. How can I aid you now?
Myself Anna Thompson. Due to some problems my trip was cancelled so can you please cancel my flight ticket?
Sure Anna Thompson, I am happy to help you with that.
Thank you.
Please wait a moment.
Ok.
Sorry Anna Thompson, no reservation has found under your name to cancel.
Oh! It's ok no problem. Thank you for your information.
Thank you for choosing us, have a good day.