Hello.
Hello. What assistance do you require from our agency?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I will help you in ticket cancellation process. Can I know your full name please?
My name is Anthony Green.
Ok, I need sometime to check the ticket status. Can you please wait a minute?
Ok, I will wait.
I am really sorry to inform you, there is no active reservation found with your name to cancel the ticket.
Anyway, thanks for the information.
My pleasure. Thank you for opting us.