Hi.
Hello, how may I aid you today?
I'm Linda Williams. I want to cancel my reservation because of some health issue, can you please help me with that?
Sure, I will help you with this. Please wait for a mean while.
Sure.
Sorry Williams, there is no reservation found as per your name to cancel your reservation.
That's ok, thank you for your service.
You are welcome and hope you have we will meet again.