Hello.
Hello. How can I aid you?
Can you please help me in changing my existing reservation?
Sure, We are here to help you. May I know your name?
My name is Nancy Young.
Give me a minute.
Sure, take your time.
We found a reservation by this name. Can I know your travelling dates?
My planned travel dates are on Dec 7 and Dec 9.
Please share me your airport codes.
My airport codes are IAD and EWR.
Is there any other specifications?
I need a connecting flight.
Please wait  a while.
Sure, take your time.
We found a connecting flight with an Hawaiian airlines, flight number:1015.
Ok, please proceed for booking.
Your flight ticket has been reserved with an economy class.
Thank you for your help.
Thank you for reaching us.