Hi.
Hello, how can I help you?
Can you please change my recent reservation? As I had booked the ticket with wrong details.
Sure, may I know your name please?
Sure, my name is Amy Martin.
Ok, please wait for a moment.
Sure, take your own time.
Sorry, there was no reservation found with your given name.
Oh! That's ok, thank you for giving the information anyways.
Thank you for opting us.