Hi.
Hello, how may I aid you?
I am Andrew Scott. I have a plan to change my existing reservation because, due to bad weather conditions. So, please help in that.
Sure, please wait I will check an existing reservation on your name and get back to you.
Ok.
Sorry to say that there is no reservation found on your name.
Ok, Thank you for quick response.
Thank you for reaching us. Have a good day.