Hi, I am Jeffrey Martinez.
Hello, how may I help you today?
Due to postponed of my interview, so I need to change my existing reservation. Can you help me with this?
Sure, please hold a moment, let me check your reservation and revert to you.
Sure.
Thanks for holding on, sorry, unfortunately no reservation found in our database with provided name.
Ok, no issue. Thanks for your kind service.
Thanks for your interest, have a nice day.