Hello.
Hello, how may I aid you?
Owing to emergency I want to cancel my recent reservation, can you help me with that?
Sure, I am happy to help you.
Thank you.
I need your good name to check in the reservation list. Please help me with that.
My name is Rachel Robinson.
Sorry, there is no active reservation on your name in our data.
No problem, thank you for checking.
Thank you for reaching us.