Hello.
Hello. How can I assist you today?
I am Joseph Allen.
Glad to meet you Allen.
I want to change my reservation due to heavy rain fall in my place, can you help me in that?
Sure, I am happy to help you with that. Please be hold on for a moment to check existence of reservation.
Sure.
Thank you for waiting. Sorry Allen, there is no reservation found under your name to change.
That's ok, might be my brother has changed. Thank you for your help.
May be yes. Thank you for choosing us, have a great day.