Hi.
Hello, how can I guide you for today?
I want to cancel my recent reservation due to some personal problems, can You help me in doing it?
May I know your name?
My name is Steven Robinson.
Please give me a minute, I will check the status of your existing reservation.
Ok.
Sorry, there is no reservation found under your name in our database.
Ok, no problem.
Thank you for contacting us, have a nice day.