Hi,.
Hello. How may I help you?
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Can you help me with changing?
Sure, I am here to help you with that before going to find your reservation, may I know your name?
Thanks for responding. Patricia Wright, is my name.
It's ok, please wait a moment.
Sure, take your time.
Thanks for your patience, there is no reservation found under the name of Patricia Wright.
That's ok, thanks for the information.
Welcome, have a good day.