Hello.
Hello. How may I serve you at this moment?
I need you to make few changes in my recent reservation. Please help me.
Sure, may I know your good name please?
My name is Ashley Wilson.
Ok, please wait for few minutes. let me check with your existing reservation status.
Sure, take your time.
There is no existing reservation found on your name in our records.
That's ok. Thank you.
Thank you for reaching us.