Hello. Myself Laura King.
Hello, how may I assist you?
Can you please help me with cancelling my reservation due to my planned event got cancelled?
Ok, please wait for a moment till I check with your previous booking.
Thank you. Take your time to check.
Sorry to inform you Laura King, there is no active reservation found.
Oh! It may not be booked properly. Anyway, thank you for your time.
Thank you for connecting with our services.