Hello.
Hello, how may I aid you today?
I would like to change my recent reservation due to some personal issues, will you help me with that?
Sure, we are perky to help you.
Thank you for accepting my request.
May I know your good name to proceed further?
Myself Carolyn Lee.
Please be on hold.
Ok, I will wait.
There is no reservation found on your name in our database to change it.
Ok, not an issue. Thank you for your information.
Thank you for availing us.