Hi.
Hello. How can I help you at this moment?
Unfortunately, I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
Sure, I can help you with that.
Thank you.
May I know your name for further process?
Sure, my name is David Miller.
Ok, please wait a moment, I will check your previous reservation status.
Sure, I will wait.
There is no previous reservation available in your name.
Ok, that's fine. Anyways, thank you for your service.
Thank you for contacting us, have a good day.