Hello.
Hello. How can I help you today?
I need to modify my reservation due to bad weather. Can you help me with that?
Sure, I am here to help you to modify your reservation.
Thank you for considering my request.
May I know your name?
Sure, my name is Virginia Taylor.
Sorry, I didn't find any reservation on your name in our database to change your reservation.
Not a problem, anyways thank you for the information.
Thank you for reaching us, have a nice day.