Hello.
Hello. How can I aid you?
Due to my ill health, I would like to cancel my recent reservation. Please help me out.
Sure, may I know the name to check for the status?
My name is Kevin Lee.
Please be on hold, I will get back to you in a minute.
Sure, take your time.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
Ok, no issues. Thank you for your information.
Thank you for reaching us.