Hello.
Hello. How may I help you?
Please cancel my recent reservation, as I am unable to catch the flight because of floods at my location. Can you please help me with that?
Yes, I am here to help you. Please provide your name to cancel the reservation.
Sure, I'm Gregory Mitchell.
Hold on a moment please.
Sure, take your time.
Sorry Gregory Mitchell, there is no reservation found under your name in our database.
Ok, no issues. Thank you for checking.
Thank you and have a great day.