Hello.
Hello, how can I help you today?
Can you help me to cancel the reservation which I had done recently?
Sure, can I have your name please?
Ok, thank you for the positive response. My name is Joseph Campbell.
Ok, please wait for a while.
Please take your own time.
Thanks for waiting, there is no active reservation on your given name.
That is ok, thank you for assisting me.
Thank you for opting us.