Hello, I am Debra Turner.
Hello, how may I assist you?
Please help me with changing my reservation due to some changes in the plan of my trip with my colleagues.
Sure, I am here to help you. Hold on for a moment. Let me check.
Thank you.
Sorry Turner, there are no flights reserved on your given name.
Take your time. No issues. Thank you for checking.
Welcome, thank you for choosing us. Have a great day.