Hello.
Hello.
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I am here to help you. May I know your name to check your reservation status?
I am Rebecca Jackson.
Ok, please be on hold for a while.
Ok, take your time.
Sorry, we have not found any reservation on your name in our records.
That's ok. Anyways, thank you for your help.
Thank you for reaching us.