Hi.
Hello.
Christopher Smith here.
Nice to meet you Smith. In which way I can serve you today?
Due to tornadoes happening here, I am not able to go to airport to catch my flight, can you please do some modifications in my existing reservation?
Sure, I will help you with that.
Thank you.
Please give me a moment to check existing reservation status.
Ok, take your time.
Thank you for waiting.
It's ok.
Sorry Smith, there is no reservation has found under your name.
Ok, not an issue. Thank you for checking.
Most welcome. Thank you for choosing us. Have a good day.