Hi. I am Kenneth Miller.
Hello, how can I help you?
Due to heavy rains cricket match was postponed, so I need to cancel my recent reservation. Can you help me with it please?
Sure, please wait for a moment, I will check and get back to you.
Ok, take your time.
Sorry, there was no reservation found with your name.
That's ok. Thank you for the response.
Thank you for opting us.