Hello.
Hello. How may I assist you today?
I need to change my reservation due to my planned event got postponed so please help me with changing my reservation.
Sure, I will help you with that.
Thank you.
Can you please provide your name to check your reservation status?
Sure, please check the reservation with my name Cynthia Martin.
Sorry to inform you that, there is no reservation found with your name in our records.
Oh! May be booking has not done properly while booking. Anyway, thank you for your help.
Thank you for reaching us, have a great day.