Hello.
Hello.
I am Sandra Taylor.
Sandra Taylor, What kind of assistance you are looking for?
Due to some emergency I need to change my existing reservation can you help me changing my reservation?
Sure, I will help you.
Thank you.
Please wait for while.
Sure.
Thanks for waiting. Sorry Sandra, there is no active reservation on your name.
No problem, thank you for the information.
Thank you for reaching us.