Hello, I am Scott Hall.
Hello Scott Hall. How can I help you?
Due to the postpone of Auto show exhibition, I need to cancel my existing reservation. Can you help me out?
Sure, I can help you with that. Please wait, I will check the status of your reservation and revert you.
Ok.
Unfortunately there is no reservation found on your name.
Ok, not a problem.
Thanks for reaching us, have a nice day.