Hi.
Hello. How may I assist you today?
I have to cancel my flight ticket booking on my name Jacob Mitchell, can you help me?
Sure, I am glad to help you.
Thank you.
Please wait a moment to check your previous reservation.
Sure.
We regret that, there is no reservation with your name in our records.
No problem, thank yo for your information.
Thank you for reaching us, have a great day.