Hello.
Hello, how can I help you for the day?
My name is Larry Smith, I want to cancel my reservation as my plan to meet my sister at New York is cancelled. Can you cancel my reservation?
Sure, I am mirthful to help you in cancelling your reservation. Please hold for a while, let me check your previous reservation status.
Sure.
Sorry to tell you that, there is no active reservation found with your name in our database to cancel it.
Ok, thank you for the information.
You are most welcome, thank you for approaching our agency. Have a great day.