Hi.
Hello, how may I aid you at this moment?
Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.
Sure, I will help you with that.
Thanks for that.
May I know your good name?
Yes, my name is Donna Anderson.
Ok, please wait for a moment.
Sure, I'll be online.
Sorry, there is no active reservation found on your name.
That's ok, may be I did a wrong booking. Thank you anyways.
Thank you for choosing us.