Hello.
Hello, how can I help you?
My trip got cancelled due to heavy storm at my place, I want to cancel my reservation. Can you please help me that?
Sure, I can help you. May I know your name to check the reservation status?
Myself Richard Green.
Please hold on a moment. I will revert to you.
Ok.
Thanks for your patience. Sorry to inform you that there was no reservation found on your name.
Ok, no problem.
Thank you for approaching us.
Thank you so much.
Have a good day.