In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Example Input: customer: Hello. 
 agent: Hello. How can I help you? 
 customer: I am George Evans. I want to change my existing reservation due to postpone of my trip. Could you please help me? 
 agent: Sure, just a moment please. 
 customer: Sure. 
 agent: I am sorry no reservation found on your name. 
 customer: No worries, thank you for the information. 
 agent: Thank you for choosing us.
Example Output: no_reservation

Example Input: customer: Hello. . 
 agent: Hello, how can I help you? 
 customer: I want to attend mechanical workshop, can you please book the ticket from DCA to LAX? 
 agent: Sure, we are perky to assist you. Can you please let me know your travelling dates? 
 customer: Sure, my planned departure and return travel dates are 1st and 3rd of July. 
 agent: Is there any connection limit for you? 
 customer: I don't have any specifications, I'm ok with any flight. 
 agent: May I know your good name? 
 customer: My name is Jeffrey Martin. 
 agent: Sorry, we are unable to provide flights on your journey routes. 
 customer: Oh! That's ok, thank you for giving the information anyways. 
 agent: Thank you for contacting us.
Example Output: no_flight

Example Input: customer: Hello. 
 agent: Hello, how can I help you? 
 customer: I would like to visit Washington, please book a ticket from MCO to IAD. 
 agent: Sure, may I know your journey dates please? 
 customer: My journey dates are 09/05 and 09/07. 
 agent: Please wait for a minute. 
 customer: Sure, take your time. 
 agent: I found a flight in AA airlines with price 100. Shall I book the ticket for you? 
 customer: Ok, please book my ticket with the name George Davis. 
 agent: Your ticket is confirmed and the flight number is 1007. 
 customer: Thank you for your help. 
 agent: Thank you for choosing us.
Example Output:
book