Hi.
Hello, how can I assist you today?
As my plan to attend a sports festival got postponed, I need to change my earlier reservation. Will you help me out?
Sure, I am perky to help you.
Thank you.
I need your name to check previous reservation.
I am Jason Perez.
Please, wait for a moment.
Sure, take your time.
Thank you for waiting.
Ok.
There is no reservation found on your name.
No problem, thank you for the information.
Thank you for contacting us.