Hello, I am Ruth Gonzalez.
Hello, how may I help you?
Recently I made a reservation to enjoy the sports meet at Washington, but my manager assigned a work on that dates, so I need to cancel my reservation. Can you please help me in that?
Sure, I will help you.
Thank you.
Please hold on a moment.
Sure.
Sorry, there is no reservation found on given name.
Ok, no issues. Thanks for your information.
Thank you for reaching us.