Hello.
Hello, how may I address you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Certainly, I can do that for you.
Thank you.
Will you please let me know your name on which it was reserved earlier?
My reservation was done under the name Jerry Anderson.
Ok, please wait.
Sure, take your time.
Thanks for waiting Jerry Anderson, I have gone through the reservation list but could not find any reservation active under your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.