Hello.
Hello, how can I assist you?
I would like to change my reservation which is under my name. can you please help me with that?
Sure, I am here to help you. May I know on which name the ticket has been reserved?
Sure, my name is James Lee.
Ok, please wait a minute.
Sure, take your time.
Thank you for waiting, sorry to inform no reservation found on your name.
Ok, thank you for checking.
Thank you for opting us, have a good day.