Hello.
Hello, how may I render you today?
Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
Sure, may I know your good name?
Sure, my name is Christine Taylor.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, no problem. Thank you for checking.
Thank you for opting us.