Hello.
Hello.
Myself Jacob Lee.
How may I assist you?
I need to cancel my recent reservation, can you please help me out?
Sure, I am here to help you out.
Thank you for your kind reply.
Wait a moment please, let me check with that.
Sure.
Jacob Lee, we regret to inform you that there is no reservation found on your name in our records.
That's ok, thank you for searching the details.
Thank you for choosing us.