Hello.
Hello.
I am Margaret Young.
How can I assist you today?
I would like to change my reservation as I am leaving for housewarming, can you please help me out?
Sure, I am glad to help you.
Thank you.
Please allow me a moment to check your previous reservation.
Sure.
Thank you for waiting.
Welcome.
Sorry Young, there is no reservation has been found under your name in our records to amend it.
Ok no problem, thank you for your services.
Thank you for reaching us.