Hello.
Hello, how may I help you?
I am Samuel Baker. I would like to cancel my reservation which is under my name. Can you please help me with that?
Sure, I can do that for you. Please wait for a while, let me check your reservation status in our database.
Sure, take your time.
Sorry, there is no reservation under your name in our database.
Ok, no issues. Thank you for checking.
You are welcome and thank you for choosing us.