Hi.
Hello.
I am Debra Phillips.
How can I help you today?
Can you please cancel my existing reservation as my plan to meet my friend got cancelled?
Sure, I will help you to change your existing reservation. Please give me a moment.
Sure, take your time.
Sorry, no reservation found on your name to change your reservation.
It's ok, not an issue. Thank you for the information.
Welcome, have a nice day.