Hello.
Hello, how can I assist you?
I want to change my recent reservation, can you please help me with that?
Sure, I can help you with that. May I know your good name please?
Myself Kenneth Hernandez.
Please allow me a minute to check your reservation status.
Sure.
Kenneth Hernandez, there is no active reservation found under your name to do modifications in that.
No problem, thank you for the information.
Thank you for reaching us, have a nice day.