Hello.
Hello, how can I serve you today?
My name is Steven Thompson, I already book a flight ticket to Austin to spend my holidays but due to some reason my plan is cancelled. Can you cancel my reservation?
Sure, I am here to help you. Please wait for a while.
Sure.
Thanks for being patient, we found a reservation your name. Shall I proceed to cancel?
Sure.
Your flight ticket has been cancelled.
Thank you for helping me.
Thank you for choosing us, have a nice day.