Hi.
Hello, how may I help you today?
I made a reservation earlier this week to attend business meet. Unfortunately meeting got postponed to next month. So I would like to change my existing reservation. Can I have a help from you?
Sure, could you please provide your name to proceed further?
OK, I am Katherine Moore.
Thanks for providing details, let me check and revert to you.
OK.
Sorry, no reservation found with provided name.
OK, thanks for your kind information.
Most welcome, thanks for contacting us.