Hi.
Hello, what can I do for you?
I made a reservation earlier this week to submit my research documents but due to some technical issues I need to  update my journey dates. Can you help me in change an existing reservation?
Sure, let me know your good name please.
I made a reservation by this name Benjamin Moore.
Ok, give me a moment.
Ok.
Thank you for your time. We didn't found any reservation according to your name.
Ok, not an issue. Thanks for your information.
Thank you for consulting us.