Hello.
Hello, how may I be at your service today?
Owning to an emergency I want to cancel my recent reservation. Can you please help me with this?
May I know your name please to check the status of your reservation?
I am Patrick Garcia.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure.
Sorry, there is no reservation matching with your name in our portal.
Ok, no problem.
Thank you for reaching us.