Hello.
Hello, how can I assist you now?
Can you please help me to cancel my recent reservation? Because I am unable to travel due to some health issues.
Sure, I will help you with that. Can I have  your  good name please to check your  reservation status?
My name is Nicole Campbell.
Ok,  please wait a  moment.
Ok, take your time.
Sorry Nicole Campbell, no reservation has found  under your name to cancel.
It's ok, not a problem with that. Thank you for spending your time,.
Thank you for choosing us, have a  good day.