Hello.
Hello.
William Perez here.
Yes Perez, how can I assist you today?
I just want to cancel my recent reservation, as my visiting location is completely destroyed by floods. So please help me in cancelling my recent reservation?
Sure, I'll definitely help you with that. Please be on hold for few couple of seconds while I'll check your reservation status.
Ok, take your own time.
Perez, there is no reservation found active under your name to do cancellation.
Oh! It's not a problem, may be my friend has already cancelled it. Thank you for giving me information.
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