Hi.
Hello, how can I be your helping hand?
Brenda Hernandez is here. Need your assistance to cancel the reservation, as my visit to the tour has been cancelled.
Ok, I will help you in that.
Fine.
Please hold on for a while, I will check your reservation.
Ok.
Thank you for your time, there is a reservation found on your name. Shall I cancel it?
Cancel it.
Your reservation has been cancelled.
Thank you for your support to me in cancelling the reservation.
Thank you for reaching us.