Hello.
Hello, how may I support you today?
I want to do some changes in my existing reservation. Can you help me for that?
Sure, please share me your good name.
My name is Thomas Hernandez.
Please wait for a while.
Sure, I will wait for your response.
Sorry to say that, there is no active reservation found on your name.
That's ok, thank you for checking.
Thank you for opting us.