Hello.
Hello, how may I help you?
There are some curfews going on the place I wanted to visit, so I would like to cancel my reservation, can you please help me?
Sure, may I know your name?
My name is Helen Lewis.
OK, wait for a minute.
Ok.
Sorry Lewis, no reservation found on your name.
Ok, no problem with that. Thank you so much.
Thank you for approaching us.