Hello.
Hello, how can I help you?
I think it's very rick for me to travel in heavy rains, so can you please help me to cancel my recent reservation?
Ok, may I know your good name please?
My name is Sandra King.
Ok, please wait for a moment, I will check and get back to you.
Sure.
Sorry, no reservation found with your name.
That's not a problem. Thank you.
Thank you for choosing us.