Hello.
Hello. How may I help you?
I want to change my reservation due to some health issues, so please help me in changing.
Sure, I will help you.
Thank you for accepting my request.
Can I have your name to check for previous reservation?
Sure, you can check the reservation on the name of Deborah Scott.
Please, wait for a moment.
Ok, I will wait.
Thank you for waiting, there is no reservation found on your name to proceed for modification.
That's Ok, thank you for informing me.
Thank you for reaching us.