Hello.
Hello, how may I aid you today from my end?
I want to change my existing reservation due to some health issues, can you help me with that?
Sure, I am here to help you out. Please provide me your name to check the reservation status on your name in our database.
My name is Pamela Garcia.
Sorry, there is no active reservation on your name in our database.
No problem, thank you for the information.
Thank you for reaching us.