Hello.
Hello. How can I assist you today?
I am Elizabeth Clark. As my exam is postponed, I want to cancel my reservation. Can you help me?
Sure, please allow me a moment to check for the previous reservation in our data base.
Ok.
Your patience is greatly appreciated. Elizabeth, there is no reservation found under your name.
No issue, thank you for your time.
You are welcome. Thank you for contacting us.