Hello, I am Stephanie Wilson.
Hello, For what purpose you have visited us?
I want to cancel my recent reservation due to my football match got cancelled, can you please help me with that?
Sure, I can help you in that. Can you please wait for a while. So that, I will check your reservation status?
Sure.
Thanks for your time. Sorry Stephanie Wilson, there is no active reservation on your name to cancel it.
Ok, not an issue. Thank you for your information.
Thanks for approaching us.