Hi.
Hello. How can I help you?
Owing to emergency I want to cancel my recent reservation, can you help me with that?
Sure, I will help you to cancel your reservation.
Thank you.
Please give me a moment.
Sure.
May I know your name?
I am Linda Roberts.
Sorry, no reservation found on your name to cancel your reservation.
No problem, thank you for the information.
Welcome, have a nice day. Thank you for booking.