Hello.
Hello, how may I help you?
I need to change my travel dates in the past ticket, can you please help me to check my ticket status and modify it?
Sure, can you please share your good name?
Sure, my name is Nancy Smith.
Please wait for a while.
Ok, take your time.
Sorry, no reservation found on your given name.
It's ok, not a problem with that. Thank you for checking my ticket status.
Thank you for choosing us.