Hello.
Hello,. By what way can I serve you now?
Due to some emergency I need to cancel my recent reservation can you help me cancelling my reservation?
Sure, I will help you with that.
Thank you.
May I know your name to cancel your ticket?
I am George Brown.
Ok, please wait.
Sure.
Sorry, there is no active reservation on your name to cancel it.
No problem, thank you for the information.
Thanks for approaching us.