Hello.
Hello.
Is this flight ticket booking agency?
How can I help you at this moment? Yes, this is ABC flight booking agency. May I know your name?
Sure, my name is Carol Adams. My business trip is postpone due to some issues in my office, can you change my existing reservation to another day?
Sure Adams, I will help you for this.
Thanks.
Adams, I did not found any reservations with your name.
Oh it's ok no problem.
Anything else to help you.
No thanks. Thank you for your information.
Most welcome. Have a great day.