Hi,.
Hello, how may I assist you?
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you help me in changing my existing reservation?
Sure, I am mirthful to help you.
Thank you.
May I know your name for the existing reservation process?
I am Catherine Perez.
Please be on hold.
Sure.
Sorry, we did not find any reservation in your name.
That's ok, not an issue. Thanks for your quick response.
Thank you for choosing our service.