Hello.
Hello. How can I assist you today?
Myself Emily Martin, can you help me to change my existing reservation as I can not travel due to weather conditions?
Sure, please allow me a moment to check for the previous reservation.
Ok, thank you for assisting me. I will wait.
Emily, there is no reservation found under your name.
Ok, thank you for the help.
You are welcome. Thank you for contacting us.