Hello.
Hello, how may I help you?
My name is Pamela Evans. My project work has been extended by a week. So, Can you help me to cancel my existing reservation?
Sure Pamela, please wait a moment I'll check the details of your reservation.
OK.
Sorry for the inconvenience, no reservation found on your name.
Thank you, For providing me valuable information.
Thanks for contacting us. Have a nice day!.