Hello.
Hello. How can I assist you?
Please see if any possibilities to do some modifications in my existing reservation, as suddenly my plan got changed due to heavy rains happening here.
Sure, I will try to help you in changing your reservation before that, can I know your name?
Ticket was booked on the name Dorothy Taylor.
Ok, wait a moment.
Ok, you can take your own time, I will wait.
Sorry Taylor, due to an technical issue, there is no reservation is showing on your name, after technical issue resolved I will revert you back.
Ok, but I have rechecked with my mails, my ticket has been cancelled previously, I think that's why my reservation is not showing to you, so there is no need of reverting back to me.
Thank you for opting us.
Thank you for your support.
Welcome.