Hello.
Hello. What can I do for you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I am happy to help you.
Thank you.
Can I know your name?
Sure, myself Scott Nelson.
Sorry Nelson, no reservation found on your name in our database.
Oh! It may not be booked perfectly due to technical issue. Anyway, thank you for your time.
Thank you for contacting with us.