Hello.
Hello, How may I aid you?
Yesterday I have booked a ticket for Chicago but your agent misplaced my origin code from Phoenix to Boston. can you please change an existing reservation?
Sure, may I know your good name?
My name is Sandra Scott.
Please wait for a while. I will check the reservation status.
Sure, I will wait.
Thanks for your patience. There was no reservation found on your name.
That's not a problem.
Thank you for opting us.