Hello.
Hello. How can I assist you?
I have to change my flight ticket reservation that I am unable to travel on those dates, can you please change my flight ticket booking?
Sure, I can do that for you. I will check your reservation status and get back to you.
Thank you.
May I know your name?
Sure, my name is Emma Campbell.
Emma, I have not found any reservation under your name in our database.
Ok, that's fine no problem with that one, thank you for your help.
Thank you for choosing us and have a nice day.