Hi.
Hello, How exactly I can serve you the best today?
Owing to an emergency, my planned to Sky diving with friends has been cancelled. So I had a request to you to cancel my existing reservation?
Sure, I would be happy to help you. Can you please ensure your good name?
Sure, I had a earlier reservation with name Robert Collins.
Ok, please stand by I will check and revert to you.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no worries at all. Thanks for your kind service.
Thank you for opting us. Have a blissful day!.