Hi.
Hello, How best I can assist you at this moment?
Owing an emergency, I want to cancel my recent reservation. Can you help me in this?
Sure, we are eager to help you.
Thank you.
On what name, do I need to check the reservation status?
I am Jennifer Campbell.
Ok, please hold on. I will be back.
Sure.
We are happy to inform you that, we found an active reservation on your name. Shall I cancel it?
Please proceed.
Ok Jennifer, Your ticket has been cancelled.
Thank you for your response.
Thanks for choosing us.