Hello.
Hello. How may I assist you?
I would like to change the trip dates in the existing reservation because the planned trip got postponed. Can you please help me to do modify the details?
Sure, I am here to help you out.
Thank you for accepting my request.
May I know your name please?
My name is Pamela Smith.
Wait a moment please.
Ok, I will wait for your response.
Pamela Smith, we haven't found any reservation under your name in our database.
It's ok, not a problem with that. Anyways thank you for checking the ticket status.
Thank you for approaching us.