Hi. I am Joshua Clark.
Hello, Please inform me, what can I do for you now?
Can you change my existing reservation as my exam has been postponed?
Sure, I can change your reservation right now.
Thank you.
Please wait for a minute.
Sure.
Sorry to specify that, there is no active reservation found on your name.
Ok, No issues. Thank you.
Thanks for connecting with us, wish you a good day.