Hi.
Hello, how may I aid you?
Can you help me to change my reservation to next week?
Sure, could you please provide your name to check your reservation status?
My name is Alexander Hernandez.
Ok, please hold on for a moment.
Sure, take your time.
Sorry to say, there is no reservation on your name in my database.
Ok, no issues.
Thank you for choosing us, have a nice day.