Hello.
Hello, how may I assist you today?
I want to change my existing reservation due to some issues, can you please help me with that?
Sure, can I know your name please?
Sure, I am Michael Thompson.
We found reservation on your name, please help me with your journey dates?
Sure, my journey dates are Sept 28 and Sept 30.
May I know your airport codes?
I want to fly from DFW to IAD.
Do you have any connection limit?
I need a flight with single connection.
Sorry, there are no flights found with your given details.
No problem, thank you for your information.
Thank you for opting us.