Hello.
Hello, how may I serve you?
I want to do some changes in my existing reservation. Can you help me for that?
Sure, I will help you with that.
Thank you.
May I know your good name?
My name is Kathleen Lopez.
Please wait for a moment.
Sure, I will wait for your response.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
That's ok, thank you for checking.
Thank you for visiting us, we hope see you again.