Hello,.
Hello.
I am Virginia Harris.
What type of help do you need from our agency?
Can you please cancel my reservation, due to cancel my trip with friends?
Sure, I am here to help you. Can you please give me a minute?
Sure.
Sorry to inform you, when I have checked your name in the confirmation list. I haven't found any active reservation with your name to cancel.
Ok, no issue. Thank you.
You are most welcome. Thank you for choosing our agency.