Hello.
Hello, What kind of help are you expecting from our side?
 I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
I am Raymond Parker.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
That's ok, not an issue. Thank you for your information.
Thanks for approaching us.