Hello.
Hello. How may I aid you?
I need to cancel my recent reservation, can you please help me?
Sure, may I know your name to proceed?
Myself Anna Lopez.
Please wait for a moment to check your details.
Ok, I will be waiting.
Sorry to say, no reservation found on your name in my database.
That's ok, thank you for searching my details.
Thank you for reaching us, have a nice day.