Hello.
Hello, how may I help you?
I want to cancel my recent reservation due to sudden postpone of my exams. Can you help me with that?
Sure, I am here to help you.
Thank you.
Please share your good name?
Rachel Williams here.
Please wait for a while.
Sure.
Sorry, no reservation found on your given name.
Ok, no problem. Thank you for your information.
Thank you for choosing us.