Hello.
Hello. How can I assist you today?
I need to cancel my reservation due to my planned trip got cancelled. So please help me with cancelling my flight ticket?
Sure, please mention the name for checking the reservation.
Thank you and my name is Gregory Lee.
Please give me a moment.
Sure, take your own time.
Thanks for waiting, there is no reservation found under your name.
I think the ticket booking is not properly done last time. Anyways thank you for checking.
Welcome, have a great day.