Hello,.
Hello, how can I assist you?
I am Joshua Wright, I want to surprise my mother on her birthday, so I need to book a flight ticket to New York.
Sure, can you share me your journey details please?
I need a connection within my journey so that I can buy a gift. My travelling details  are from PA- PHL on 07/20 to NY- JFK on 07/22.
Ok, wait for some time.
ok.
Thanks for waiting there is no flights found on your details.
Ok, no issues. Thank you.
Thanks for connecting us.