Hello.
Hello. How can I assist you?
With the name of Laura Moore aid me to change the reservation.
Ok.
 I made a reservation earlier this week to give a seminar but due to weather conditions I need to change it.
I will help you with that.
Thank you.
Please, wait a while.
Ok.
Thank you for your time, there is no reservation found on your name.
Fine, thank you for aiding me.
Thank you for approaching us.