Hello.
Hello.
I am Melissa Hernandez.
How can I assist you at this moment?
I want to cancel my recent reservation due to bad weather conditions. Can you please help me with this?
Sure, I will help you in cancelling your reservation. Please give me a moment to check your reservation status.
Sure.
Melissa Hernandez, there is no active reservation found under your name in our database.
Ok, not an issue. Thank you for the information.
Thank you for contacting us.