Hello.
Hello, what can I do for you at this moment?
Due to shortage of holidays my trip has been cancelled. Can you please cancel my recent reservation?
Sure, I am here to help you. Can I have your good name for checking with your recent reservation status?
I am Mary Wilson.
Ok, please wait for few minutes.
Sure, I will wait.
Thank you for your time, there is no recent reservation find on your name in our records.
Ok, that's not an issue.
Thank you for approaching us for the cancellation.