Hi.
Hello. How may I assist you?
I want to cancel my recent reservation, due to health issues. Can you please help me?
Sure, I am here to help you with your concern.
Thank you.
Can I have your name please to check your reservation status?
My name is James Carter.
Please hold on a moment.
Sure, I will wait for your response.
James Carter, no reservation has been found on your name in our database.
No problem, thank you for checking.
Thank you for choosing us.