Hello.
Hello. How may I guide you today?
I made a reservation earlier to attend a get together party with my college friends, due to some issues in college it got postponed. Can you please help me out?
Sure, I am euphoric to help you with that.
Thank you for accepting my request.
On which name your ticket has been booked previously?
I have booked my previous reservation on the name Anna King.
Please hold on for a while.
Sure, I will wait for your response.
Sorry Anna, I didn't find any reservation on your name in our database.
Not an issue, anyway thank you for your information.
You are welcome, have a nice day. Thank you for approaching us.