Hello.
Hello, how can I help you today?
Can you help me to change my reservation which I had done recently?
Sure, may I know your name?
Ok, please check for the name Laura Mitchell.
Please wait a moment I will check the reservation and get back to you.
Ok, take your time.
Sorry, I did not find any reservation by your name in our database.
That is ok, thank you for the help.
Thanks for reaching us.