Hello.
Hello.
My name is John Gonzalez.
How may I assist you today?
Due to a sudden meeting, my family trip is postponed. Can you help me in changing the reservation?
Sure, please wait for a minute to check reservation details.
Ok.
John Gonzalez sorry to tell you, I cannot find any reservation with your details.
That's ok. Thank you for you time.
Thanks for contacting us, have a great day.