Hello.
Hello.
I am Brenda Garcia.
How may I assist you?
I need to cancel my reservation  due to my trip got cancelled because of financial problems. So please help me with that.
Sure, I am here to help you. Please wait a moment, I will check the status of your reservation.
Thank you. I will wait for your response.
I have found your reservation, can I proceed to cancel?
Sure, please proceed with that.
Brenda Garcia, your reservation has been cancelled successfully.
Thank you for your help.
Thank you for choosing us.