Hi. I am Charles Wright.
Hello, how can I assist you today?
Can you help me to change my reservation?
Sure, I will help you with that.
Thank you.
Please wait a moment.
Sure, take your time.
Thank you for waiting.
Ok.
I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No issues, thank you for your search.
Thank you for choosing us.