Hello.
Hello, how may I help you?
I would like to change my existing reservation, can you help me in that?
Sure, may I know your name please?
Sure, myself Amy Roberts.
We have found your reservation. Please mention your airport codes.
Sure, my airport codes are HOU and LAS.
Can you please provide me your new travelling dates?
My planned travel dates are Feb 09 and Feb 11.
Ok, let me know your other requirements.
Please look for a connecting flight.
Ok, please wait.
Sure.
Thank you for waiting and we have found a flight in business class with 1 connection in American airlines and the fare of your flight will be 1000. Do you like me to proceed your booking with this flight?
That's fine, please proceed with booking.
Ok, your ticket is booked.
Thank you for amending my reservation.
Most welcome.