Hello.
Hello, how can I assist you?
I would like to cancel my flight reservation as my trip got postponed, can you please help me?
Sure, I am here to help you out. Please may I know your name to check for the reservation state?
My name is Ashley Young.
Ok, thank you for waiting. Sorry as per our reservation records your flight ticket is not found to cancel.
Not an issue, thank you for the information.
Thank you for choosing our agency.