Hello.
Hello. How may I guide you?
I am Frank Phillips, want to cancel my reservation. Can you please help me?
Sure, I can help you with the ticket cancellation.
Thank you.
Can you please wait a moment?
Sure.
Sorry to tell you that, there is no active reservation found with your name in our database to cancel the ticket.
That's ok, thank you.
You are welcome. Thank you for opting us.