Hi.
Hello, how can I help you?
Can you please cancel my recent reservation? As my planned trip has been cancelled due to strange climatic conditions.
Sure, we are happy to help you. May I know your good name to proceed further?
Sure, my name is Barbara Walker.
Sorry, we did not find any active reservation on your name in our data.
Oh! That's ok, thank you for giving the information anyways.
Thank you for contacting us.