Hello,.
Hello, how can I assist you?
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me in cancelling my flight ticket?
Sure, may I know your name?
I am Thomas Miller.
Please wait a moment.
Sure.
We found a reservation in your name. Shall I proceed for cancellation process?
Yes, You can proceed.
Your reservation has been cancelled.
Thanks for being my helping hand.
Thanks for choosing us.