Hello, I am Patricia Johnson.
Hello, how may I address you?
I want to book a ticket from IAH to OAK for attending music festival.
Ok, may I know your travelling dates?
My travelling dates are 03/27 to 03/29.
We found a direct flight with your request.
Sorry, I am in need of a flight with single connection. Thank you for your information.
Ok, thanks for contacting us. Have a nice day.