Hello.
Hello, how may I serve you today?
Due to some health issues I want to cancel my recent reservation. Can you help me?
Sure, can I have your name please?
My name is Lisa Lewis.
Ok, please wait I will get back to you.
Sure.
Thanks for waiting, we have found a reservation on your given name. Would you like me to cancel?
Yes, please cancel.
Ok, your reservation has been cancelled.
Thanks for your great service.
Thank you for connecting us.