Hello.
Hello, how may I help you today?
I am Michelle Hall. Can you help me to cancel my recent booking that I have done?
Sure, I will help you with that.
Ok, sound's good.
Please wait for a moment, while I check for the reservation.
Take your time.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Ok ,no issue.
Thank you for reaching us, we hope see you again.