Hello.
Hello. How may I help you at this minute?
Can you help me in changing my recent reservation with the name Gary Thompson?
Sure, I am here to help you with that.
Thank you.
Ok, may I know your name?
I am Gary Thompson.
Please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
Its ok, thank you.
Thank you for reaching us.