Hi.
Hello, how can I amend you today?
Owing to an emergency, I need to cancel my earlier reservation. Can you please help me?
Sure, I am here to help you.
Thank you.
To proceed further, May I know your name?
I am Jeffrey Harris.
Ok, please wait for a few minutes.
Sure.
Thank you for your patience, we did not find any reservation on your name to cancel it.
Ok, not an issue. Thank you for your response.
Thank you for contacting us.