Hello.
Hello, how may I serve you today?
Due to a sudden meeting at office with my client on my boarding day, I want to cancel my recent reservation. Can you help me with that?
Sure, may I know your name?
Sure, my name is William Williams.
Wait a minute.
Sure.
Your ticket has been cancelled successfully, we will refund your amount to your wallet in a 2 to 3 working days.
Ok, thank you.
Thank you for availing us.