Hello.
Hello. How may I assist you today?
Owing to an emergency, I want to cancel my recent reservation.
Sure, we are here to help you in cancellation.
Thank you.
Could you please let me know your name to check the reservation list?
My name is Cynthia Taylor.
Ok, please wait a minute I will get back to you with the present status.
Sure.
Thank you for waiting, I am very sorry to inform you that there is no reservation found under your name in our database.
Not an issue, thank you.
Thank you for approaching us.