Hello.
Hello.
I am Eric Garcia.
How may I assist you today?
We planned to enjoy at Botanical Garden but due to heavy rain we shifted to  other dates. Could you please help me in changing my previous reservation?
Sure, we are happy to help you.
Thank you.
Please be hold let me check the reservation list and get back to you with the status.
Sure.
Thank you for your time. Sorry, there is no active reservation found in your given name.
No problem, thank you for your information.
Thank you for opting us. Have a great day.