Hello.
Hello, how may I assist you today?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
May I know your name.
My name is Gregory Walker.
Please hold a moment, let me check your details.
Ok, I will wait.
Sorry, there are no active reservations on your name to cancel.
Anyway, thanks for the information.
Thank you for reaching our service.