Hi.
Hello, how may I help you today?
Due to bad weather conditions, I want to change my existing reservation. Can you help me out?
Sure, I am here to help you. May I know your name please?
Sure, my name is Carol Martin.
Ok, wait for a moment please.
Ok.
There is a reservation found on your name to change it, can you please provide me with your dates of journey?
Sure, my travelling dates will be 11/05 and 11/07.
Ok, may I know your respective airports codes please?
Ok, I want to fly from DCA to IAH.
There is a flight with the connecting flight of fare 200 and the airline is naming as JetBlue, are you ok?
Ok, proceed with my booking.
Your ticket has been reserved with the flight number 1000.
Thank you.
You are welcome, have a happy journey.