Hi.
Hello, how can I help you?
I am James Martinez.
Thank you for providing your name.
Due to emergency I need to cancel my recent reservation, can you please help me with that?
Sure, I am here to help you.
Thank you.
Please wait a minute.
Sure.
Thank you for waiting. Sorry to say no reservation found on your name.
Ok, no problem.
Thank you for reaching us, have a nice day.