Hello.
Hello, how may I be there for you?
I would like to change my reservation due to bad weather condition at my destination location, can you please help me with that?
Sure, please let me know your name.
Myself Donald Scott.
Ok, please wait.
Sure.
Thanks for waiting, there is no reservation found on your name.
That's ok, no issues. Anyway thank you for checking out.
Thank you for opting us.