Hello.
Hello.
I am John Garcia.
How may I help you?
I would like to modify my previous flight ticket booking, can you please help me?
Sure, I am gleeful to help you. Can you please hold on for a moment?
Sure, I will wait for your response.
Sorry to inform you, there is no reservation under your name to modify.
Ok, that's fine. Thank you for your valuable information.
Thanks a lot for choosing our travel agency.