Hello.
Hello, how can I help you today?
I want to cancel my recent reservation due to bad weather condition, can you please help me with that?
Sure, we are here to help you. May I know your name?
My name is Brenda Adams.
Ok, wait for some time I will check the reservations on your name and get back to you.
Sure.
Thanks for waiting there is no reservation found on your name.
Not an issue, thank you.
Thanks for approaching us.