Hi, I am Donna Thompson.
Hello, how can I help you?
Owing to an emergency, my planned trip to Navajo adventure has been postponed. So I want you to change my existing reservation?
Ok, let me check your reservation status.
Sure.
Thank you for waiting, there is no reservation found active under your name to do changes in that.
Ok, no issues at all. Thank you for your assistance.
Thank you for choosing us.