Hi.
Hello, how can I assist you?
Can you please help me to book a flight from CLT to reach AUS?
Sure, can you please share your journey dates that you prefer to travel?
My planned dates are on Apr 18th to 20th.
Do you require any stopovers in your journey?
Yes.
 Would you let us know if you have any other preferences?
No.
May I know your name please?
Sure, my name is Laura Hall.
Ok, please wait a minute I will get back to you with the flight details.
Sure.
Thank you for your time, Southwest Airlines is providing a connecting flight and the airfare is about 100 with flight 1003.
Ok, you can proceed.
Sure, your ticket is booked in economy class.
Thank you.
Thank you for reaching us, have a nice day.