Hi.
Hello, how may I help you today?
William Evans here. I want to cancel my reservation because I was having interview, but I am not fully prepared, can you please help me?
Sure Evans, I am here to help you. Please wait for a mean while.
Ok.
Sorry Evans, there is no reservation found as per your name to cancel your reservation in your database.
That's fine, thank you for your help.
You are welcome and have safe journey.