Hello.
Hello. How can I assist you today?
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Ok, sure. Can you please let me know your name for searching your recent reservation?
Sure, myself Susan Thomas.
Ok, please wait for a while I will check your reservation in my database.
Sure, take your time.
Sorry, I did not find your reservation in my database to cancel.
Oh! It may not be booked properly while booking. Anyway, thank you for your time.
Thank you for reaching our agency.