Hello. I am Nicole Perez.
Hello, Nicole Perez, how can I assist you?
I just want to cancel my recent reservation, as my friend already reserved a ticket for me. Can you help me in this?
Sure, we are here to help you.
Thank you.
Please hold on for sometime.
OK.
Thanks for being on hold, we are sorry to say that no reservation has found on your good name.
That's ok, not a problem. Thanks for your response.
Thank you for reaching us, we hope to serve you again.