Hello.
Hello. How may I guide you today?
I want to cancel my reservation due to heavy rains at my destination place, so please help me.
Sure, I will help you with that.
Thank you.
Can I know your name to check your previous reservation?
Sure, I am Brandon Robinson.
Please hold on a moment.
Sure.
We regret to inform you that, there is no reservation found on your name in our records.
No worries, thank you.
Thank you for reaching us, have a great day.