Hi.
Hello, how may I assist you today?
I need to cancel my reservation due to some issues, can you help me out regarding my concern?
Sure, may I know your good name please?
Please check the reservation status on Mary Campbell.
Please wait for a moment.
Sure, take your own time.
Sorry Campbell, there is no reservation found as per your name in our database.
That's ok, not an issue. Thank you for your help.
Thank you for reaching us with a query.