Hello.
Hello, How may I help you?
Due to some climate issue at my destination I need to change my reservation. Can you please change my reservation with name Alexander Nelson?
Sure, I am gleeful to help you. Please wait a moment.
Ok.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no issues. Thanks for your information.
Thank you for opting us, Have a great day.