Hello.
Hello.
Robert Nelson here.
How may I guide you Robert Nelson?
Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?
Ok, please allow me to check with your previous reservation status.
Thank you for considering my request, take your time.
I have found your previous reservation, are you sure with cancelling it?
Yes, please go ahead.
Your ticket is cancelled, you will receive your money within a week.
Thank you for your kind help.
Have a nice day ahead.