Hi.
Hello, how can I best aid you today?
I want to cancel my reservation which is done recently due to some problems, can you please help me out?
Sure, I can help you in that.
Thank you.
May I know your good name please to track the details?
Sure, my name is Mary Nelson.
Ok, please wait for a while.
Sure.
There is a reservation found on your name, Are you sure shall I proceed for cancellation?
Ok, please cancel it.
Your ticket has been cancelled.
Thank you for your service.
Thanks for approaching us, have a nice day.