Hello.
Hello. How can I aid you?
I want to cancel my existing reservation because I am unable to catch the flight. Can you please help me with that?
Sure, may I know the name to check for the status?
Thank you. My name is Debra Taylor.
Please be on hold, I will get back to you in a minute.
Ok, take your own time.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to cancel it.
It's ok, not an issue with that. Anyways thank you for your time.
Thank you for reaching us.