Hello.
Hello. How may I help you for today?
My meeting was called off, so I would like to cancel my recent reservation. Will you help me with this?
Yes, I can help you with that. Give me a second, I will get back to you. Can I know your name?
My previous reservation has done with the name of Michelle Scott.
Ok. Sorry to say that there is no reservation found on your name in our database.
Ok, not an issue. May be something went wrong while booking.
Thank you for reaching us.