Hello.
Hello. How can I help you?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, I will help you. Can I have your name?
My reservation was done under the name Joshua Martinez.
Please, wait a minute.
Sure, take your time.
Thank you for waiting, there is no reservation found on your name to cancel.
Ok, not an issue. Anyways, thank you for the information.
Thank you for approaching us.