Hello, I am Debra Nelson.
Hello, how may I assist you?
Due to my health problem I want to change my reservation, can you please help me to change my reservation?
Sure, please be on hold.
Ok.
Thank you for your time. We are sorry to inform you that, there is no reservation found with your name.
Ok, no problem.
Thank you for reaching us.
Thanks for your service.
Have a nice day.