Hi.
Hello, how can I provide service to you?
I am Richard Miller, want to cancel my ticket, because my friends cancelled the tour due to some problem. So, please help me in cancellation of my ticket.
Sure, we are glad to help you.
Ok.
Please wait for a while, I will check the reservation list and revert you.
Sure.
Thank you for waiting.
Ok.
I am sorry to inform that, there is no reservation found with your name.
Ok. Thank you for your response.
Thank you for reaching us, Have a nice day.