Hello.
Hello, what can I do for you?
I need to cancel my reservation as I need to stay back in own city, due to hails on roads and heavy snow. Can you please help me with this?
Sure, may I know your name?
Sure, I am Debra Rodriguez.
Wait a minute.
Sure.
There is no reservation on your given name in our database.
Ok, Thank you.
Thank you for reaching us.