Hello.
Hello, how may I aid you today?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, may I know your name please?
My reservation was done under the name Virginia Martinez.
Please wait for a moment.
Sure, take your time.
Sorry Martinez, there is no reservation found as per your name in our database.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us with a query.