Hi.
Hello, how may I help you today?
I want to change my existing reservation which is done recently due to some health issues, can you please help me?
Sure, may I know your name?
Sure, my name is Andrew Hill.
We found a reservation on your name, can you please share your trip dates?
Sure, my dates of journey are from 10/14 to 10/16.
May I know your journey points?
Ok, my respective airports codes are from MSP to IAH.
Ok, please wait for a while.
Sure, I will wait.
Sorry, there were no flights found on your route.
Ok, no problem.
Thank you for approaching us.