Hello.
Hello, how may I assist you?
I want to change my existing reservation, due to bad weather conditions. Can you please help me to change my reservation?
Sure, we are here to help you.
Thank you for the response.
May I know your good name please?
Lisa Turner is my name.
Thank you for sharing your name, we found a reservation in your name. Can you share me your new journey dates?
That's great to hear from you. My journey dates are July 26th and July 28th.
May I know your airport codes?
OAK and LAX are my nearest airport codes.
Do you need any break in your journey?
I prefer a direct flight for my journey.
May I know your depart and arrival dates?
I would like to return in the morning time.
Do you have any other requirements?
No.
Sorry to inform you that, there are no flights available with your requirements.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.