Hi.
Hello.
I need to change my current reservation due to urgent meeting, can you help me with that?
Sure, I will help you in amending the reservation. Please provide me the name to check for the status.
I am Jerry Thompson.
Please be on hold.
Sure.
Thank you for waiting.
That's ok.
We are sorry to inform you that, we did not find any reservation on your name in our database to amend it.
That's ok. Thank you for your service.
Thank you for reaching us.