Hello.
Hello. How can I assist you at this moment?
Can you help me to change my recent reservation because my trip dates are postponed, can you help me?
Sure, I will assist you with that. May I know your name for further process?
I am Michael Nelson.
Ok, please wait a moment.
Sure.
There is no previous reservation available under your name.
That's ok, thank you for checking.
Thank you for reaching us.