Hello, I am Lisa Nelson.
Hello, how can I assist you today?
Recently I made a reservation to enjoy the sports meet at Washington, but my manager assigned a work on that dates, so I need to cancel my reservation. Can you please help me in that?
Sure, I will help you.
Thank you.
Please wait for a while.
Sure.
Sorry, no reservation found on your name in our reservation list.
That's ok, not a problem.
Thank you for approaching us, have a nice day.