Hello.
Hello.
I am Deborah Mitchell.
How may I guide you today?
I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, I will help you with that.
Thank you.
Please wait for a minute.
Sure.
I am sorry to say that there is no reservation found under your name.
That's ok, thank you for your information.
Thank you for contacting us.