Hi.
Hello, how may I assist you?
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
Sure, can you please provide your name?
I am Joseph Edwards.
Please give me a minute, I will revert to you with current status.
Ok, take your time.
There is no reservation found with your name.
No issue, thank you for your information.
Thanks for availing us.