Hello.
Hello. How can I assist you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Ok, please can I know your name?
My reservation was done under the name Kenneth Edwards.
Ok, thank you for waiting. Sorry as per the records your reservation is not found to amend.
Ok, not an issue. Anyways, thank you for the information.
Thank you for choosing our agency.