Hello.
Hello, how can I guide you for today?
Can you please help me out in cancelling my reservation? As there is a heavy snow fall in my visiting location.
Sure, I will help you with that. May I know your name?
Sure, my name is Raymond Baker.
Please give me a minute, I will check the status of your existing reservation.
Sure, take your time.
Sorry, there is no reservation found under your name in our database.
Oh! That's ok, thank you for giving the information.
Thank you for contacting us, have a nice day.