Hello.
Hello, how may I assist you?
I want to cancel my recent reservation due to my flu, can you help me?
Sure, I am glad to help you. Could you please provide your name to check your reservation status?
Sure, my name is Brian Young.
Ok, please wait a moment I will check your details and proceed further.
Sure, take your own time.
I am happy to say that your reservation is found. Shall I proceed with the cancellation?
Ok, please cancel it.
Ok, your cancellation is done successfully.
Thank you for helping me out.
You are welcome, have a nice day.