Hello.
Hello, how can I help you today?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, can I have your name please?
I am Samantha Lee.
Ok, please wait for a while.
Sure.
Thanks for waiting, there is no active reservation on your given name.
Ok, no issues. Thanks for the information.
Thank you for opting us.