Hello.
Hello.
I am Karen Perez.
How can I aid you at this moment?
I am looking to cancel my recent ticket because I have to attend an important meeting on the same departure date. Can you please help me in cancelling the ticket?
Sure, I will help you with that.
Thank you.
Please wait a moment, I will check your reservation status.
Ok, take your own time.
There is no previous reservation available in your name.
It's ok, thank you for searching.
Thank you for choosing us, have a nice day.