Hello.
Hello, how may I help you today?
I am Dorothy Rodriguez. I need to amend my reservation on your name, can you help me out?
Sure, I am here to help you with this.
Thank you.
Please wait for a mean while.
Sure.
Sorry Dorothy, there is no reservation found as per your name to change your reservation.
That's ok, no problem. Thank you for reaching us.
You are welcome.