Hello.
Hello. What can I do for you?
Owing to an emergency I had to request for this cancel reservation. Can you please help me with this?
May I know your good name to check with your previous booking?
Sure, I am Jason Anderson.
Please wait for a moment.
Ok.
Sorry to inform you Jason Anderson, there is no flight available by your name.
Ok, Thank you.
Thank you for connecting with our services.