Hello.
Hello, how may I assist you?
I am Samantha Jackson. I want to change my reservation, due to my tour trip was postponed.
Sure, may I know your name to check the reservation details?
Already I mentioned above.
For confirmation I have asked your name again. Sorry Samantha, in our data base no reservation found on your name.
Not an issue. Thanks for your service.
Welcome. Thank you for reaching us.