Hi.
Hello. How may I guide you today?
I am willing to cancel my reservation as I am suffering with fever. Can you help me with that?
Sure, I will help you with that.
Thank you for considering my request.
May I know your name please?
Sure, my name is Karen Collins.
I am sorry to say that there is no reservation found under your name.
Not a problem, anyways thank you for the information.
Thank you for reaching us.