Hi.
Hello, how may I aid you today?
I would like to change my exiting reservation, can you please help me in changing?
Sure, may I know your name please?
Shirley Lewis.
wait a while, kindly.
Sure.
Thank you for waiting, there is no reservation found for the user name in our data base to change your previous booking.
Ok, no worries at all. Thank you.
Thank you for reaching us.