Hi.
Hello, how can I assist you today?
Can you help me to cancel my reservation?
Sure, I am here to help you out. May I know your name please?
My name is Joshua Miller.
Ok, please wait for a few minutes.
Sure.
Thanks for your time, we did not find any reservation on your name to cancel.
No issues, thank you for your time.
Thank you for approaching us, have a nice day.