Hello.
Hello, how can I assist you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, I can help you with that. May I know your good name please?
My reservation was done under the name Sharon Martin.
Ok, please wait for a while.
Sure, take your time.
Sharon Martin, there is no reservation found active under your name to do changes in that.
Ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us, have a nice day.