Hello. I am Melissa Thompson.
Hello, how may I help you for today?
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
Sure, I am here to help you. Please wait for a moment to check your reservation details..
Ok, take your time.
Sorry to say, no resrvation found on your name.
That's ok. Anyways, thank you for your help.
Thank you for reaching us, have a nice day.