Hi.
Hello, how can I help you?
I want to change my reservation which is done recently due to some problems, can you please help me?
Sure, I will help you.
Thank you.
May I know your name please?
Sure, my name is Angela Young.
Sorry to say, there is no reservation on your name in our database.
Ok, no problem. Anyways, thank you for your service.
Thank you for opting us.