Hi.
Hello. How may I help you?
I want to cancel my reservation which is done recently due to some health issues, can you please help me in this?
Sure, I am here to help you with the ticket cancellation.
Thank you.
Can you please tell me your name to check the ticket status?
Sure, my name is Kimberly Martinez.
Sorry to inform you, there is no active reservation found with your name to cancel.
Ok, that's fine. Anyways, thank you for your service.
You are welcome. Thank you for choosing our travel agency.