Hello.
Hello, how can I assist you now?
Mark Davis here. I would like to change my reservation due to some health issues, can you please help me out with that?
Sure Mark Davis, I am happy to help you with that. Please wait a moment to check your reservation status.
Thank you. Sure, I will wait for your response.
Sorry Mark Davis, no reservation has found under your name to change.
That's ok, no problem. Anyway thank you for checking out.
Thank you for choosing us, have a good day.