Hello.
Hello, how can I assist you today?
I would like to change my existing reservation, due to examination schedule postponed. Can you please help me?
Sure, may I know your name please?
My name is Robert Davis.
We found a reservation with your given name, please share your new journey dates.
My travelling dates are Sept 04 and Sept 06.
May I know your source and destination airport codes?
My airport codes are AUS and CLT.
Do you want connecting flight or direct flight?
I need a connecting flight.
Do you have any airline preference?
No.
Do you want business class or economy class?
I am comfortable to travel in any class.
Do you have any other requirements?
No.
We found a Hawaiian airline, flight number: 1021, price: 100 with one connection.
Ok, please book.
Your flight ticket has been confirmed in economy class.
Thank you for your help.
Thank you for choosing us.