Hello.
Hello, how may I help you?
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Sure, I will help you.
Thank you.
Could I have your name please?
Sure, myself Deborah Allen.
Sorry Allen, there is no reservation with your name to cancel the ticket.
Oh! It may not be booked properly due to server issue. Anyway, thank you for your time.
Thank you for opting us, have a great day.