Hello.
Hello, please let me know your name first?
Mary Adams here.
Ok Adams, how may I assist you?
Due to health problem, I want to cancel my reservation. Can you please help me for that?
Sure, I will search for your recent reservation.
Ok.
Sorry to inform you Adams, I didn't found any reservation with your name in our database.
Ok, thank you for the information.
You are welcome. Thank you for consulting us. Have a good day.