Hello.
Hello, how may I assist you?
I am Richard Garcia. My plan to visit my grand father's place got postponed, could you help me in changing my existing reservation.
Sure, we are here to help you. I have found a reservation with your name. Can you share your new airport codes?
Ok, my new airport codes are from WA-SEA to MA-BOS.
May I know your journey dates?
I need a direct flight.
Ok.
My journey is from 01/30 to 0201.
Wait a while.
Ok.
We did not found a direct flight to BOS on your journey dates.
Ok, no issues I will with other.
Thank you for reaching us, have a nice day.