Hello.
Hello. How can I help you?
I am Donna Walker. There is a meeting in JFK, but the snowfall in JFK is very heavy, so I want to cancel my reservation.
Donna Walker, can I ask your travel dates you are planning?
There is previous reservation, so please cancel my reservation.
Ok, let me check with it for a moment please.
Ok.
Sorry Donna Walker, we couldn't find any reservation by your name.
That's ok, thanks for your help.
Sorry for the inconvenience. Keep visiting us again. Thank you for reaching us.