Hi,.
Hello, how may I assist you?
Please cancel my reservation, which is reserved on my name earlier, due to the sudden change in my trip?
Sure, may I know your good name?
Ok, Anthony Lopez is my name.
Please wait for a while, I will get back to you.
Sure, I will wait.
We found a reservation with your name and we cancelled it.
That's ok, thanks for your assistance.
Thanks for approaching us.