Hi.
Hello, how may I be at your service today?
Please help me to cancel my recent reservation.
May I know your name please to check the status of your reservation?
Matthew Hall here.
Thank you. Please stay online for a while, I will check your reservation status and let you know.
Sure.
Sorry, there is no reservation matching with your name in our portal.
That's ok, thank you for checking.
Thank you for reaching us.