Hello.
Hello.
Myself Virginia Nelson.
How can I assist you today?
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation, will you help me with that?
Sure, I can help you with that. Please wait for a while.
Thank you for accepting my request, I will wait for your response.
Nelson, there is no reservation found under your name to do modifications.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.