Hello.
Hello. How can I assist you today?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
Sure, will you mention your name for checking the reservation status?
I am Catherine Thomas.
Please give me a moment.
Sure.
There is no reservation found under your name.
Ok, no problem. Thanks for the information.
Welcome, have a great day.