Hello.
Hello. What can I do for you today?
Actually, I have planned for the trip, but I have a important meeting in those dates, so I want to cancel my recent reservation. Can you help me?
Sure, I would like to help you but give me a minute, I will get back with your details.
Ok.
Please may I know your name, because to proceed the booking. Can you please provide your name to cancel your reservation.
My name is Andrew Parker.
Sorry to say that there is no reservation found on your name.
That's fine, thank you for searching.
You are welcome.