Hello.
Hello, how may I serve you for the day?
I want to cancel my recent reservation, due to heavy rainfall at my source. Can you please cancel my reservation which was made on the name of Brenda King?
Sure, we are glad to help you.
Thank you.
Please hold on  for a moment.
Sure.
Thank you for waiting.
Ok.
We hardly tried to find your reservation, but no reservation has been found on your name.
Ok, Thank you for your service.
Thank you for choosing us.