Hello. I am Brian Taylor.
Hello, how may I aid you today?
I just want to cancel my recent reservation which I have done earlier, due to some health issues. Can you you please help me by cancelling?
Sure, I am here to help you. Please wait for a while.
Thank you. Ok, sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, no problem. Not an issue.
Thank you for reaching us.