Hi.
Hello, how may I aid you today?
 I have to cancel my flight ticket that I unable to travel to meet my sister that she came to meet me, can you help me in that one?
Sure, we are here to help you.
Thank you.
May I know your good name please?
Sure, my name is Gregory Evans.
Please wait a moment.
Sure.
Thank you for being patience.No reservation was found on your given name.
Ok, not an issue. Thank you for your service.
Thank you for reaching us.