Hello.
Hello. How may I help you today?
Due to tornado going on in my destination location. So, I decided to cancel my reservation. Can you help me in cancelling the ticket?
Sure, I can help you with that.
Thank you.
May I know your name for checking your previous reservation status?
Myself Donald Lee.
Ok, just give me a moment, I will check flight availability.
Ok.
There is no previous reservation available on your name.
That's ok, not an issue.
Thank you for reaching us, have a nice day.