Hello.
Hello.
I am Carol Miller.
How can I assist you today?
As my brother met with an accident, so I could not reach my destination. So I want to cancel my reservation, can you help me?
Sure, please allow me a moment to check for the previous reservation.
Ok.
Carol, there is no reservation found under your name.
No issue, thank you for checking.
You are welcome. Thank you for reaching us.