Hello.
Hello. Welcome to flight travelling agency, what assistance that you are looking from my side?
Actually my Snooker's competition is postponed, so that I want to change my existing reservation. Can you help me?
Sure, our agency can help you in changing process also with our any charge.
Thank you for accepting my request.
It's alright and I have to know some basic information like name from your side, can you please share it?
Ok, my name is Christopher Robinson.
That's good, please give me a moment.
Ok, I will wait for your response.
Ok, I appreciate your patience and I would like to inform you that your booking is not done due to some technical problems and the ticket is not confirmed from your end to change it.
Thank you. That's ok, not an issue. Anyway's thank you for your great service.
Ok fine, thank you for your valuable time in reaching us. Have a great day.