Hi.
Hello. How can I assist you at this moment?
I am Ronald Thompson.
Sure Ronald, I will help you with that.
Would it be possible to change my reservation?
Yes, It is possible to change if it is existing. Please wait a moment to check your reservation status.
Sure.
Sorry Ronald Thompson, no reservation has found under your name to change.
It's ok, thanks for your information.
Thank you for choosing us, have a good day.