Hello. I am Barbara Jones.
Hello, how can I provide assistance to you?
As I am a C.B.I office, I have planned to go to Boston for a special case, but due to emergency I would like to cancel my reservation. Help me in cancelling my flight ticket.
Sure, I am blissful to help you. Please stand by.
Sure.
Thanks for being on hold. I regret that there is no reservation found on your name.
Its ok, thank you for your assistance.
Thanks for opting us, have a great day.