Hello.
Hello.
My name is Anthony Phillips.
How may I aid you at this moment?
Owing an emergency, I want to cancel my reservation.
Sure, I will aid you with that.
Ok.
Can you please give me a minute to check the ticket status?
Sure, take your time.
Sorry to tell you, I didn't found any reservation with your name to cancel.
That's ok, thank you for checking.
You are welcome. Have a nice day. Thank you for choosing us.