Hello.
Hello. How may I aid you today?
Due to heavy rains the cricket match got postponed, so I need to change my existing reservation. Can you help me in amending the reservation?
Sure, may I know your good name please?
Ok, my name is Thomas Parker.
Just give me a moment, let me check and revert to you.
Sure.
We did not find any active reservation on your provided name in our data base.
Ok, not an issue. Thank you for your information.
Thank you for availing us.