Hello.
Hello.
Myself Helen Clark.
Helen, how may I assist you?
Due to some business meeting, I am going to cancel my reservation. Can you please help me for this?
Sure, I will help you. Please wait, let me check your reservation status in our database.
Sure, I will wait for your kind response.
Sorry Clark, I did not find any reservation under your name in our database.
Not a big deal, anyway thank you very much for your kind service.
You are welcome and thank you for choosing us.