Hello.
Hello, how can I guide you for today?
Can you please help me to cancel my reservation as my trip got cancelled due to bad weather?
I will help you with that.
Thank you.
May I know your name?
My name is Ryan Taylor.
Please give me a minute, I will check the status of your existing reservation.
Sure.
I have found your reservation and cancelled it successfully.
Thank you for your help in cancelling my reservation.
Thank you for contacting us, have a nice day.