Hi.
Hello. How may I assist you now?
Would it be possible to change my reservation to new travel dates?
Sure, I am glad to help you with that.
Thank you.
Can I know your name to check your previous reservation?
Ok, I am Patrick Edwards.
Please be on hold to check.
Sure.
We regret to inform you that, there is no reservation found on your name in our reservation list.
It's ok, thanks for your support.
Thank you for approaching us, hope you have a great day.