Hi.
Hello.
I am Kimberly Martin.
How can I assist you at this moment?
I am planning to change my reservation to another destination, so can you help me to change my reservation?
Sure, I will assist you with that. Please wait a moment, I will check your previous reservation status.
Ok.
I have found your reservation reservation. Can you please mention your travel dates?
Ok, 12/14 to 12/16.
May I know your preferable airport code names for booking flight ticket?
My airport codes are AUS to OAK.
Ok, please wait a moment. There is a Delta airline flight available with connection limit 1 and fare is 100, shall I confirm this economy class flight?
Proceed for booking.
Your flight ticket is booked successfully, flight number is 1016.
Thank you.
You are welcome Kimberly Martin.