Hello.
Hello. How may I aid you today?
Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone?
Sure, may I know on whose name you make a reservation?
My name is Jonathan Carter.
Please stay online.
Sure.
Thank you for your time, we did not find any active reservation with your name in our database.
No problem, thank you.
Thank you for opting us.