Hello. I am Barbara Walker.
Hello. How may I assist you?
I need to cancel my recent reservation, as I am suddenly fallen sick. Please help me in cancelling?
Sure, we are here to help you. Please, stay online. I will check the previous list and revert to you.
Ok.
I have found a reservation on your name. Shall I cancel it?
Ok, please cancel it.
Your reservation has been cancelled.
Thank you for your help.
Thank you for reaching us, have a good day.