Hello.
Hello, how may I assist your?
I would like to cancel my holiday trip reservation, as my parents are not allowing me to travel with my friends. Can you help me?
Sure, I am glad to help you. May I know on which name the ticket has been reserved?
My name is James Robinson.
Ok, please give a minute I will check the status and get back to you.
Ok, please be quick with checking my reservation.
Sure, sorry no reservation found with your name.
Oh! That's very sad news from you. Anyways, thank you for checking.
Thank you for choosing us, have a nice day.