Hello.
Hello, how can I help you today?
Can you please help me in changing my existing reservation?
Sure, I am mirthful to help you.
Thank you.
May I know your good name to proceed further?
My previous reservation has done with the name Deborah Evans.
Please be on hold. I will check the ticket status and revert you.
Sure, take your own time.
We did not find any active reservation on your name in our database.
Ok, not an issue. Thank you for your time.
Thank you.