Hello, I am Kimberly Adams.
Hello, How can I be your helping hand?
I need to cancel my recent reservation, as I am suddenly fallen sick due to bad weather.
Ok.
Could you help me in cancelling?
Sure, I am perky to help you. Please hold on for a while.
Ok.
Thanks for waiting, there is no reservation available with your specified name.
Ok, no issues. Thanks for your service.
Thank you for approaching us.