Hello.
Hello. How may I aid you?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, we are here to help you. May I know your name please?
My reservation was done under the name Christine Turner.
Sorry to inform you that there is no active reservation on your given name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for contacting us.