Hello.
Hello, how may I serve you?
I am Virginia Harris. I want to cancel my reservation as my grandfather is going through a surgery, help me in cancelling my reservation.
Sure, please give me a moment to check your details and revert to you.
Sure.
Virginia Harris, we have found a reservation on your name. Are you sure to cancel it?
Please go with cancelling.
Your reservation has been cancelled successfully.
Thank you for your assistance.
Thank you for consulting us.