Hello.
Hello. How may I help you now?
I would like to change my reservation due to some health issues, can you please help me out with that?
Sure, I am perky to help you in changing your existing reservation.
Thank you.
For changing your reservation, we need to know your name to check your reservation status. So, please forward me your name.
Myself Samantha Garcia.
Ok, please wait for a while.
Sure, I will wait for your response.
Sorry to inform you that, we have not found any active reservation on your name in our records.
That's ok, no problem. Anyway thank you for checking out.
Thank you for opting us.