Hello.
Hello, how may I oblige you today?
Myself Michael Adams.
Ok.
Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. Will you help me with that?
Sure, I will help you with that. Please wait for a minute.
Thank you for accepting my request.
Thanks for waiting, there is no active reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.