Hello.
Hello, may I know how best I can help you today?
Owing to an urgency, I would like to cancel my recent reservation. Will you help me with this?
Sure, could you please share your good name?
My name is John Brown.
Sorry we couldn't find any reservation on your name.
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me. Anyways, thank you for providing information.
Your welcome.