Hello.
Hello, how can I help you?
I would like to cancel my recent reservation due to some some personal issues, will you help me with that?
Sure, may I know your name please?
Thank you for accepting my request. Myself Jack Allen.
Ok, please wait for a moment.
Ok, I will wait for your response.
Sorry to say that, there was no reservation found with your given name.
Ok, not an issue. Thank you for your information.
Thank you for opting us.