Hi.
Hello, how may I help you today?
Can you help me to change my reservation to next week?
Sure, I will help you with that. May I know your good name?
Sure, my name is Steven Wright.
Please wait for a moment, while I check for the reservation.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No issues, thank you for your time.
Thank you for visiting us, we hope see you again.