Hello, I am Emma Hernandez.
Hello, what kind of assistance you are looking for?
Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?
Sure, we will help you.
Thank you.
Please wait for a while.
OK.
Thank you for your time. We hardly tried to find your reservation to cancel your ticket, but no reservation has been found with your name.
No problem, thank you for the information.
Thank you for choosing us.