Hi.
Hello, how can I help you?
I made a reservation earlier to go for a trip with my friends, due to important meeting with my share holders I want to cancel my recent reservation. Can you help me out?
Sure, can I have your name?
My name is Nancy Perez.
Please stand by.
Ok.
There is no reservation found with your name.
No worries, thank you for the information.
Have a good day.