Hello.
Hello, how may I aid you?
I want to change my existing reservation due to bad weather conditions. Can you please help me to change reservation on the name of Kevin Rodriguez?
Sure, I am here to help you out.
Thank you.
Please give me a moment to check your previous reservation status.
Sure.
Sorry, there is no reservation found on your name in our records.
Ok, no problem. Thank you for the information.
Thank you for reaching us.