Hello.
Hello. How may I guide you?
I need to cancel my reservation, as my trip with my friends got canceled due to some personal issues. Can you please help me out?
Sure, I will help you. May I know your name please to check your reservation status?
Sure, myself Williams Jones.
Please wait a moment.
Sure, I will wait for your information.
William, no reservation has been found on your name in our database.
No problem, thank you for searching.
Thank you.