Hi.
Hello, how can I be your helping hand today?
Due to some sudden changes I need to cancel my recent reservation, Can you please help me with that?
Sure, we are here to help you.
Thank you.
On whose name, you made the reservation earlier?
Kenneth Harris here.
Ok, please standby.
Sure.
Thank you for waiting, no reservation was found on your name to cancel.
Ok, no problem. Thanks for your information.
Thank you for contacting us.