Hi.
Hello. Is there any help that you need?
I am Eric Brown, would you please help me with changing my reservation to new travel dates?
Sure, I can help you and please give me some time to check it.
Ok, take your time.
Thank you for being on hold, there is no reservation obtained based on my check in my portal.
It's ok, thanks for checking.
You are most welcome and thank you for reaching our agency.