HI.
Hello. How may I aid you?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, I will help you. May I know your name?
Thank you. Sure, my name is Michael Williams.
Please wait for a moment.
Sure, I will wait.
Sorry, there are no reservation found on your name.
Ok, that's fine. Thank you for your service.
Thank you for opting us.