Hello.
Hello, how can I help you today?
I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
Sure, I am glad to help you.
Thank you.
Could you share your name?
Sure, myself Thomas Wilson.
I did not found any reservation on your name.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you for choosing us.