Hello.
Hello, how may I help you today?
I would like to cancel my reservation as I am leaving for business meet, can you please help me out?
Sure, I will help you with that.
Thank you.
Let me know your name to check your reservation?
Samuel Lopez here.
Ok, please wait a moment.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok no issues, thank you for checking.
Thank you for choosing us.