Hello.
Hello, how may I support you?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, may I know your good name please?
My name is Linda Edwards.
Wait a moment.
Sure, take your time.
Thank you for your time, we did not find any active reservation in your name to make changes further.
That's ok, thank you for your information.
Thank you for reaching us.