Hello. Pamela Jones here.
Hello, how can I guide you for today?
Can you help me to change my recent reservation because of some personal work?
Sure, I will help you with that.
Thank you.
Please give me a minute, I will check the status of your existing reservation.
Sure, take your own time.
Sorry, there is no reservation found under your name in our database.
That's fine, thanks for your information anyways.
Thank you for contacting us, have a nice day.