Hello.
Hello. How can I help you?
I want to amend my existing reservation, due to some urgent work. Can you help me?
Sure, I am here to help you. May I know your name to amend the reservation?
Thank you for considering my request. I am Daniel Taylor.
Thank you for providing the details. Daniel Taylor, regret to inform that there is no active reservation found under your name to amend.
Ok, not an problem. Anyway's thank you for your information.
Thank you for connecting with our agency.