Hello.
Hello, how may I support you today?
I want to change my existing reservation due to sudden postpone of my exam dates. Can you help me with that?
Sure, please share me your good name.
Donna Baker here.
Please wait for a while.
Sure, I will wait.
Sorry to say that, there is no active reservation found on your good name.
Ok, no issues. Thank you.
Thank you for your information.