Hello.
Hello, could you please tell us for what help you approached us?
 I am looking for a flight from CLT to LAX can you please help me in booking?
 Sure, may I know your departure and arrival day?
MY travelling dates are Mar 03 and Mar 05.
Ok, could I have your name please?
My name is Dennis Robinson.
Ok, do you need direct or connecting flight?
I need a direct flight.
Ok, do you have any other specifications?
No, thanks for asking.
Sorry, there is no flight on your requested travelling dates.
It's ok, thank you for the information.
You are welcome, have a great day.