Hello.
Hello, how can I render you today?
I would like to cancel my reservation due to heavy rains at my destination place, please aid me in booking. Will you help me in cancellation?
Sure, I will help you with that. May I know your name to check your details in our database?
Sure, my name is Stephanie Hernandez.
Please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No issues, thanks for your support.
Thank you for choosing us.