Hello. I am Melissa Walker.
Hello, how can I help you?
I had planned to go on a trip, but it was postponed due to some reasons. Can you change my recent reservation?
Sure, please wait a minute.
Ok, take your own time.
Thank you for waiting, sorry no reservation found on your name.
That's ok. Anyways, thank you for your help.
Thank you for reaching us, have a good day.