Hi.
Hello, how can I serve you?
Could you please book a flight ticket from MSP to DTW?
Sure, may I know the travelling dates?
My trip dates are Apr 01 and Apr 03.
Do you have any connection limit?
I need a connecting flight.
 Are there any other specifications?
I prefer an economy class.
Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.
Not a problem, thank you.
May I know your name?
I am Donna Smith.
Thank you for opting us.