Hi.
Hello, how may I assist you today?
Please help me to update my travelling dates in by existing reservation.
Sure, we are here to help you.
Thank you.
Could you please provide your name to proceed further?
I made a reservation by this name Donald Lee.
Ok, please wait for a minute.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for choosing us.