Hello. I am Karen Rodriguez.
Hello, how may I aid you?
I need to change my recent reservation due to postpone of my exams. Could you please help me in doing that?
Sure, I am here to help you.
Thank you.
Please wait for a while.
Sure.
Thanks for your time, but no seat is reserved for you in any flight.
No problem, thank you for your information.
Thank you for reaching us, have a good day.