Hello.
Hello, how can I help you?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, may I know your name please?
My reservation was done under the name Robert Collins.
Ok, please wait for a moment.
Sure, take your time.
Sorry, there was no reservation found with your given name.
That's ok, not an issue. Anyways, thank you for the information.
Thank you for opting us.