Hi.
Hello, what kind of assistance you are looking for?
Owing to an emergency, I need to cancel my existing reservation.
Ok.
Can you help me with it?
Sure, I am here to help you.
Thank you.
May I know your name to check the reservation?
I am Gary Hill.
Please, wait for a while.
Sure.
Thank you for being patience, there is no reservation found on your name.
It's ok, not an issue. Thank you for the information.
Thank you for approaching us.