Hello.
Hello, how may I assist you?
Michelle Carter here. Due to sudden change in planned location of journey, I would like to change my reservation. Can you please help me out with changing of my reservation?
Sure, I am glad to help you. Please wait a moment I will check your reservation status.
Sure, take your time.
Sorry to say, no reservation found on your name in my database.
Oh! I think the ticket was not booked properly while I am booking.
Thank you for choosing us, have a nice day.