Hello.
Hello, how may I help you?
I am Stephanie Robinson. I want to cancel my reservation due to bad whether, can you help me in cancelling?
Sure Robinson, please give me a moment to check the details.
Sure, take your own time.
Sorry Robinson, there is no reservation available on your given name.
That's ok, its not big deal. Thank you for your help.
We are glad to serve you anytime, have a good day. You are welcome.