Hi.
Hello. How can I aid you?
I want to amend an existing reservation, can you please help me?
Sure, please provide me the name to check for the status.
Thank you.I am Virginia Hall here.
Please be on hold, I will get back to you in a minute.
Sure, I will wait.
Thank you for waiting.
You are welcome.
Sorry, there is no active reservation have been found under your name in our database to amend it.
Ok, not an issue. Thank you for your information.
Thank you for reaching us with a query.