Hello.
Hello, how can I help you today?
 I would like to cancel my flight reservation as my trip got postponed, can you please help me?
Sure, we are here to help you. May I know your name?
Thank you. my name is Ryan Jackson.
Ok, wait for some I will check and get back to you.
Ok.
Thanks for waiting there is no reservation found on your name.
Not an issue, thank you for the information.
Thanks for approaching us.