Hello.
Hello. How may I assist you at this moment?
I am Eric Robinson.
Welcome to flight booking agency Eric.
Thanks, I want to cancel my flight ticket, can you please help me with that?
Sure, I will assist you with that.
Thank you.
Please wait a moment to check your previous reservation.
Ok.
We regret to inform you that, there is no reservation on your name in our records.
Oh! It's ok no problem. Thank you for your information.
Thank you for reaching us, have a great day.