Hello.
Hello.
I am Nancy Johnson.
How can I assist you today?
I have reserved a flight ticket in the past month to attend a client meeting but suddenly there is an issues in my home town, can you please help me in cancelling my flight ticket?
Sure, will you please give me a moment?
Thank you and take your own time.
Thanks for waiting, there is no reservation found under your name.
Ok, that's not a problem. I can book a flight ticket again that the previous booking is not done I think. Thank you for your quikc help.
Welcome, have a great day.