Hello.
Hello.
My name is James Smith.
How may I help you? Nice to meet you James.
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, I will help you with the cancellation of flight reservation. Please wait.
Thank you.
I have searched online but I could not find your flight reservation to cancel it.
Sure, I will wait for your response.
There is no flight reservation on your name to cancel it.
That's ok, thank you for checking.
Thank you.