Hello.
Hello, how may I assist you now?
I am Carolyn Jackson. I want to cancel my reservation, due to my health issues.
Sure, I will help you to cancel your reservation. Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, I found your reservation in your system. Shall I proceed with cancellation?
Sure.
Your reservation has been cancelled.
Thank you.
Thank you for reaching us, we hope see you again.