Hello, I'm Nancy Moore.
Hello Moore. Glad to meet you. What type of services do you require from my side?
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
Sure, I will help you with cancelling of your reservation.
Thank you.
Please be hold on for a moment to check existing reservation status. Thank you for waiting. Sorry Moore, your name is not available in the reservation list to cancel it.
That's ok, thank you.
My pleasure. Thank you for choosing us. Have a good day.