Detailed Instructions: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
See one example below:
Problem: customer: Hi. 
 agent: Hello. How can I help you? 
 customer: I would like to change my existing reservation as my plan to go for a holiday trip got postponed. Can you please help me with this? 
 agent: Sure, may I know your name please? 
 customer: My name is Anthony Phillips. 
 agent: Please wait a moment. 
 customer: Sure. 
 agent: Unfortunately there is no reservation found with your given name. 
 customer: Not a problem, thank you for checking. 
 agent: Thank you for choosing us.
Solution: no_reservation
Explanation: Here the customer has not asked for any booking, he just wanted to update his already booked flight, so the status would be no_reservation

Problem: customer: Hi. 
 agent: Hello, how can I guide you for today? 
 customer: I need to book a ticket from Denver to New York. 
 agent: Can you please share on what dates you are willing to travel? 
 customer: Travelling dates are from Feb, 9 to Feb, 11. 
 agent: Can you please provide your source and destination airport codes? 
 customer: Airport codes DEN and LGA. 
 agent: Are you looking for a connecting flight or direct flight? 
 customer: I prefer connecting flight. 
 agent: Do you have any class preferences? 
 customer: I would like to prefer business class. 
 agent: Do you have any other requirements that you are looking for? 
 customer: I would like to depart in the afternoon. 
 agent: Can you please provide your name to proceed further? 
 customer: My name is Kathleen Collins. 
 agent: There is a connecting flight with ticket fare 300 in JetBlue airlines in business class. Is it ok for you? 
 customer: Please book a flight. 
 agent: Your booking is confirmed with flight number 1014. Departure time is 15:00 hours and arrival time is 17:00 hours. 
 customer: Thank you. 
 agent: Thank you for contacting us, have a nice day.
Solution:
book