HI.
Hello. How may I help you?
I am Justin Clark. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Please wait for a moment.
Sure.
Sorry, there is no reservation found basis on your details.
That's ok. Thank you for your help.
Most welcome.