Hello.
Hello. How may I aid you?
I need to change my existing reservation, as my exams got postponed. Can you please help me out with it?
Sure, I am here to help you out.
Thank you for accepting my request.
May I know your name to check your previous reservation status?
Myself Margaret Lee.
Ok, please give me a moment.
Ok, sure. I will wait for your response.
Sorry to inform you that, there is no reservation found on your name in our records.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us.