Hi.
Hello, how can I serve you today?
I have planned to visit water wall but due to heavy rain my trip got postponed as of now, can you please help me with changing my reservation?
Sure, I can help you in that.
Thank you.
Before that I need to know your good name to track the details, Can you please provide me?
My name is Dennis Wilson.
Ok, please wait for a couple of minutes.
Ok.
Sorry to inform that, there is no active reservation found on your name.
No issues, thank you for the information.
Thanks for reaching us, Have a good day.