Hello.
Hello. How can I aid you?
I need to cancel my reservation, which is done recently. Can you please help me out?.
Sure, I am glad to help you in cancelling your reservation.
Thank you.
Please allow me a moment to check for the previous reservation status. May I know your name?
Sure, take you own time. Myself Matthew Hall.
Sorry Hall, there is no active reservation have been found under your name in our database to cancel it.
Not a big problem, anyway, thank you for the information.
Thank you for availing our service.