Hello.
Hello. What assistance do you require from our travel agency?
I want to cancel my recent reservation, due same health issues. Can you help me?
Sure, I am here to help you with the ticket cancellation.
Thank you.
Ok, with which name you have reserved your previous ticket?
Sure, I am Paul Clark.
Ok, please be on hold for a while.
Ok.
Sorry to inform you, there is no reservation found with your name in our database to cancel.
Not an issue, thank you for your information.
You are most welcome. Thank you for choosing us.