Hello.
Hello. How can I help you now?
Due to sudden demise of my grand mother, I want to cancel my recent reservation.
Ok.
Will you aid me in that?
Sure, I will help you. May I know your name?
Thanks. I am Margaret Taylor.
Please, standby.
Sure.
Thanks for waiting, there is no reservation found on your name.
Ok, no issues. Thank you.
Thank you for contacting us.