Hello.
Hello.
My name is Timothy Thompson.
How can I help you today?
Due to tornadoes happening here, I am not able to go to airport to catch my flight, can you please do some modifications in my existing reservation?
Sure, I will help you Timothy.
Thank you.
Please wait a moment, I will get back to you.
Ok.
No previous reservation found on your name Timothy Thompson.
Ok, no problem.
Do you want to know any thing else from us?
No. Thank you for checking.
Thank you for contacting us, have a nice day.