Hello, I am Jennifer Lopez.
Hello, how can I serve you?
As I am a singer, I am not willing to attend for an event at my destination so, I want to cancel my recent reservation.
Sure, give me a minute, let me check the data base.
Sure.
Sorry, I didn't found any reservation on your name.
Ok, no issue. Thanks for your  assistance.
Thank  you for reaching us, have a safe journey.