Hello.
Hello. How can I assist you?
I am Joseph Scott. I would like to cancel my ticket due to health issue's and doctor suggested not to travel in fights. Can you please cancel my ticket booking?
Sure Scott, please wait a moment.
Sure.
Sorry Scott, there is no reservation found on your name.
Ok, I think my brother might cancelled that one, thank you for your search and providing the information.
Thank you for approaching us.