Hello.
Hello, how can I assist you today?
I made a reservation earlier in the wrong date unknowingly so, I want to change my existing reservation. Will you help me?
Sure, may I know your name please?
Sure, I am Susan Roberts from Orlando.
Ok, please wait for a moment.
Sure.
Sorry, there was no reservation found with your given name.
No problem, thank you for your effort.
Thank you for opting us.