Hello.
Hello. How may I assist you today?
I would like to change my reservation which is under my name. Can you please help me with that?
Sure, I will help you. Please help me with your name.
My reservation was done under the name Ronald Nelson.
Please allow me a minute.
Sure.
Ronald Nelson, I am really sorry to inform you that there is no booking found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us. Have a great time.