Hello.
Hello, how may I assist you today?
Meeting my friend on his birthday got postponed, will you help me to change my existing reservation?
Sure, we are glad to serve you.
Thanks.
Can I have your name to proceed?
My name is Anna Williams.
Ok, please wait a moment, let me check your reservation with us and let you know.
Sure.
Thank you for holding on, sorry, no reservation found on your name.
Ok, no issues. Thank you.
Thank you for availing us.