Hello. I am Justin Young.
 Hello, how can I provide assistance to you today?
I need to cancel my recent reservation due to postpone of my trip with my friends. Could you please help me?
Sure, I will help you with the cancellation. Please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
No problem, thank you for the information.
Thank you for choosing us.