Hello.
Hello. How can I aid you today?
I would like to cancel my resent reservation, due to sudden demise of my grand mother.
Sure, I am here to help you.
Thank you.
May I know your good name please?
Sure, my name is Raymond Phillips.
Please stand by.
Ok.
Thanks for your time, there is no active reservation found on your name.
Ok, no issues. Thanks for the information.
Thank you for reaching us, have a nice day.