Hi.
Hello. How can I aid you?
I am Carolyn Harris. Can you please help me in changing my recent reservation?
Sure, please allow me a moment to check for your status is active or not.
Ok, sure.
Thank you for waiting. Sorry to say, there is no active reservation have been found under your name in our database to amend it.
Ok, fine, thank you for checking.
Thank you for reaching us.