Hello.
Hello, how may I oblige you today?
Can you please help me with cancelling my ticket? My doctor suggested me to avoid travelling because of my back pain.
Sure, may I know your good name?
Sure, myself Kimberly Wright.
Ok, please wait for a minute.
Ok, I will be waiting.
Thanks for waiting, we found a reservation on your name. Shall I cancel it?
Please proceed with cancellation.
Your reservation has been cancelled successfully.
Thank you for your humble assistance.
Thank you for opting us.