Hi.
Hello. How can I assist you?
Can you please help me with changing my recent reservation?
Sure, can I know your name please?
My name is William Thompson.
I found reservation on your name, can I know the travel dates please?
My travel dates are Oct 01 and 03.
Could you please provide the airport codes?
Airport codes are PHX and OAK.
Do you have any requirements?
I need a connecting flight.
Ok, wait a moment please.
Ok.
There is a direct flight in Southwest airline, can I proceed with it?
You can proceed with booking.
Your reservation has been changed with flight number 1010.
Thank you.
Thank you for approaching us.