Hi. I am Gary Taylor.
Hello, how may I guide you?
As I have an urgent conference with my party leaders, can you modify my existing reservation?
Sure Gary, I have confirmed you details for changing, please wait for a while to check it.
Ok.
Gary, I think your ticket is not booked properly. So, there is no reservation found under your name.
Oh! that's ok. Thank you for searching.
Thank you for your time in approaching us. Have a nice day.