Hello. I am Larry Carter.
Hello, how can I assist you?
I want to cancel my recent reservation, as my health is not good to travel. Can you please help me with this?
Ok, please wait.
Sure, take your time.
Thank you for waiting, I did not found your name in our records. Sorry I can not cancel the reservation.
Ok, no problem. Thank you for your information.
Thank you for connecting our agency.