Hello,.
Hello, how may I assist you today?
I am Emily Robinson.
Ok.
I want to cancel my recent reservation due to some issues, can you please help me with that?
Sure, I will help you with that. Please wait for a minute.
Sure.
Thanks for waiting, no active reservation was found on your name in the database.
Ok, not an issue. Thank you for your information.
Thank you for opting us.