Hello.
Hello, how may I help you today?
Owing to an emergency, I want to change my existing reservation. Can you please help me in that?
Sure, I will help you with that.
Thank you.
May I know your name to check the previous reservation status?
Myself Cynthia Wilson.
Ok, please wait for a minute.
Sure.
Thank you for waiting, we found a reservation on your name. Can you please share your new journey dates?
My trip dates are Sept 09 to Sept 11.
May I know your journey locations?
My airport codes are ORD to BOS.
Do you have any specifications?
I need a connecting flight in economy class.
We found a connecting flight 1019 from United Airlines has fare 100. Shall I proceed?
You can proceed.
Your ticket has been confirmed in economy class.
Thank you.
Thank you for opting us, have a safe journey.