Hello.
Hello, how may I assist you?
Due to some health issues, I could not attend my meeting at Washington. Will you help me to change my existing reservation?
Sure, I will help you.
Thanks.
May I know your good name please?
Sure, my good name is Nicholas Miller.
Please wait for a while.
Sure.
Thanks for your time, there is no reservation found in your name to change.
No issues, thank you.
Thank you for choosing us.