Hello.
Hello. Can I have your name please?
My name is Patricia Carter.
Patricia Carter, by what way shall I oblige you for the day?
I need to change my existing reservation, as my scheduled football match got postponed due to bad weather.
Ok.
Will you assist me in changing my reservation?
Sure, I will assist you in this.
Thank you.
Give a minute, I will check the existing reservation list and let you know the status of your reservation.
Sure, take your time.
Thanks for being patience.
Ok.
I checked the list but did not get any reservation on your name to change.
Not an issue. Thank you for the information.
Thank you for availing us, have a pleasant day.