Hello.
Hello. May I know your good name?
I am Emma Turner.
How can I aid you today?
Can you please assist me in changing my reservation as the food festival which I want to attend got postponed?
Sure, I am here to help you.
Thank you.
Please, hold on.
Sure.
Thank you for being patience, I am here to inform you that, there is no reservation found on your name.
It's ok, thank you for your response.
Thank you for choosing us.