Hello.
Hello, good evening.
I am Michael Roberts from Dallas.
How can I assist you, Michael?
Due to miscommunication between my friend and me, we both have reserved the ticket to Washington. Can you please cancel my recent reservation to Washington?
Sure, I'm mirthful to help you. Please be on hold for few seconds.
Thank you. Please take your own time and help me with this issue.
Michael, I have searched for your reservation details but I didn't find any recent booking under your name in our records to do cancellation.
Oh! It seems like something went wrong while making the ticket reservation previously.
Yes Michael, may be that's the reason.
Thank you for providing information.
It's my pleasure, thank you so much for contacting us. Have a great day.