Hello.
Hello, how can I assist you for the day?
Owing to an emergency I had to request for this cancellation. Can you please help me to cancel my recent reservation?
Sure, I am here to help you. May I know your good name?
My name is Debra Garcia.
Please wait for a moment.
Sure, I will wait.
Sorry, we found no reservation on your given name.
That's not a problem.
Thank you for reaching us.