Hi.
Hello, how may I aid you today?
I need to change my current reservation due to urgent meeting, can you help me with that?
Sure, I am here to help you out. Please provide me your name to check whether any active reservation is found on your name or not.
I am Anna Robinson.
Please allow me a moment.
Sure.
 Anna Robinson, no reservation found on your name in our database.
That's ok. Thank you for your service.
Thank you for reaching us.