Hello, I am Benjamin Walker.
Hello, how may I be of your service?
As my schedule of Phoenix Hot Air Balloon Ride got cancelled. Can you help me out in cancelling my recent reservation?
Sure, please wait a minute I will check the reservation status and get back to you.
OK.
Sorry, there is no reservation found on your name.
OK, no issue. Thank you for the help.
Thank you for connecting with us, have a blissful day.