Hello.
Hello, how may I help you today?
Actually my Snooker's competition is postponed, so that I want to cancel my recent reservation. Can you help me?
Sure, I am here to help you.
Thank you.
May I know your good name please?
Yes, I am George Campbell.
please wait for a moment.
Sure.
There is found your reservation  as per your name, shall I cancel it?
Yes, you can.
Ok, your reservation has been canceled.
Thank you for your help.
Thank you for reaching us with a query.