Hello,. I am Jeffrey Williams.
Hello, how can I support you today?
I want to cancel my recent reservation as I am hospitalised. Please help me with cancellation.
Sure, I am here to help you. Please give me a minute.
Thank you. Ok, take your time.
Thanks for waiting, there is no reservation found on your name to cancel.
That's fine, thanks for the information.
Thank you for opting us, hope to see you again.