Hello.
Hello.
I am Betty Hall.
What help do you need from our travel agency?
I would like to cancel my recent reservation, can you help me with this?
Sure, I am gleeful to help you with the ticket cancellation.
Thanks for your quick response.
Ok, please wait a minute.
Sure.
Sorry to inform you, there is no active reservation found with your name in the confirmation chart list to cancel your ticket.
That's fine, thanks for your information.
Thank you for choosing our agency.