In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Example Input: customer: Hi. 
 agent: Hello. How can I aid you today? 
 customer: I want to change my reservation as my previous agent did not get it right, can you please help me with it? 
 agent: Ok, sure I will help you with that. Meanwhile may I know your name? 
 customer: My name is Elizabeth Young. 
 agent: Please wait. 
 customer: Sure. 
 agent: Sorry, no reservation found on your name to change. 
 customer: That's ok, thank you for checking. 
 agent: Thank you for reaching us.
Example Output: no_reservation

Example Input: customer: Hi. 
 agent: Hello. 
 customer: Laura Turner here. 
 agent: How may I aid you? 
 customer: Can you book a flight ticket for my airport codes that is from IAH to IAD? 
 agent: Ok, please mention your dates of travel. 
 customer: The travel dates are from Jan 03 to Jan 05. 
 agent: Do you have any other requirements? 
 customer: I would like to prefer a flight with a stopover option. 
 agent: There is a connecting flight-1009 in economy class, is it fine for you? 
 customer: You can book the flight ticket. 
 agent: Ok, booking is done on Delta airlines. 
 customer: Thank you. 
 agent: Welcome.
Example Output: book

Example Input: customer: Hello. 
 agent: Hello, how can I assist you today? 
 customer: Can you help me to book a flight ticket from MCO to LGA? 
 agent: Sure, may I know your planned travel dates? 
 customer: My travel dates are Feb 22 and Feb 24. 
 agent: Do you want connecting flight? 
 customer: I prefer direct flight for this trip. 
 agent: Do you have any other requirements? 
 customer: No, thanks for asking. 
 agent: May I know your name please? 
 customer: I am Christopher Martinez. 
 agent: Sorry, there are no flights found with your given details. 
 customer: No problem, thank you for the information. 
 agent: Thank you for opting us.
Example Output:
no_flight