Hello.
Hello. How may I help you?
I want to change my reservation which was done yesterday, as my plan to visit Chicago to meet my uncle got postponed. Can you help me with that?
Sure, I will help you.
Thank you.
May I know your name?
My name is Eric Jackson.
Ok, please wait a minute.
Sure.
Sorry, there is no active reservation found under your name.
Ok, thank you for the information.
Most welcome.