Hello.
Hello, how may I help you?
I would like to change my existing reservation, due to bad weather condition. Can you please help me?
Sure, can I know your name?
My name is Jerry Jones.
We found your reservation. Can I know your travelling dates?
My travelling dates are Aug 23 and Aug 25.
Ok, let me know your source and destination airport codes?
My airport codes are MSP and MCO.
Do you have any other specifications?
My return time is afternoon.
Ok, please wait a moment.
Sure, I will wait for your response.
Sorry, there are no flights found on given dates.
No problem, Thank you for your information.
Thank you for reaching us.