Hello.
Hello. How may I guide you?
Can you please help me to change my reservation?
Sure, I will help you. On which name you have reserved your previous reservation?
My name is Ashley Lewis.
Ok, please wait a minute.
Sure.
Sorry to inform you that, there is no ticket booking under your name to change the details.
Ok, not a problem. Thank you.
You are welcome. Thank you for choosing us.