Hello.
Hello, how may I help you today?
I would like to do some modifications in my existing reservation, can you help me in that?
Sure, may I know your name?
Sure, the ticket has been reserved on the name Andrew Johnson.
Wait a minute.
Sure, I will wait for your response.
Sorry, there was no reservation found on your name.
That's ok, no problem. Thank you for the information.
Thank you for choosing us.