Hello.
Hello, how may I aid you today?
Can you help me booking a flight ticket from OAK to IAD?
Sure, I am here to help you out. Please provide me your trip dates.
I will start on 04/09 and return on 04/11.
May I know your name to proceed further?
I am Joseph Lewis.
Do you need connecting flight or direct flight?
I need a break in my journey.
 Joseph Lewis, here is a connecting flight in economy class. Can I proceed with it?
Please proceed with the booking.
Your ticket has been booked with 1003 flight in Southwest airlines.
Thank you.
Thank you for reaching us.