Hi.
Hello, how can I guide you for today?
I am planning to change my reservation to another destination, so can you help me to change my reservation?
Sure, I will help you with that. May I know your name?
I am Donna Barker.
Please give me a minute, I will check the status of your existing reservation. Sorry, there is no reservation found under your name in our database.
That's ok. Thank you very much.
Thank you for contacting us, have a nice day.