Hello.
Hello. How can I aid you?
Can you please aid me to change my recent reservation as my business meeting is cancelled?
Sure, may I know the name to check for the status?
Sure, the name on the ticket is Daniel Smith.
Please be on hold.
Sure.
Thank you for waiting. Here, there is no active reservation have been found under your name in our database to amend it.
That's fine, not an issue. Thank you for your valuable time for checking.
Thank you for reaching us.