Hi.
Hello, how may I aid you today?
Due to huge sand storm, I'm planning to change my recent reservation details. Can you please amend my recent reservation?
Sure, we are here to help you. Can I have your name to proceed further?
Sure, my name is Richard Edwards.
Thank you for your time, sorry no reservation found on your name.
That's ok, thank you for giving the information.
Thank you for reaching us.