Hello, I am Jonathan Robinson.
Hello, how can I serve you now?
I want to change my existing reservation due to health issues, can you help me with that?
Sure, I will help you with that. Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No problem, thank you for your help.
Thank you for reaching us, we hope see you again.