Hello. I am Nancy Lee.
Hello, how can I assist you now?
I would like to cancel my recent reservation, can you please help me in cancellation?
Sure, I can help you in that cancellation.
Thank you.
Please wait for a while.
Sure.
Sorry to say that, there is no active reservation found on your name to cancel it.
Ok, no issues. Thank you for your information.
Thanks for choosing us, have a great day.