Hello.
Hello, how can I help you?
I would like to change my reservation which is under my name. Can you please help me with that?
Sure, I will help you.
Thank you.
Can I know your name please?
Sure, my name is Christine Davis.
Please wait a while, I will check and inform you.
Ok, take your time.
Sorry to say, there is no reservation on your name in our database.
Ok, no issues. Thank you for checking.
Thank you for contacting us.