Hello.
Hello, how may I aid you?
I am Lisa Wright. I need to change my reservation due to my planned event got postponed. So please help me with changing my reservation.
Sure, please wait a moment I will check your details and proceed further.
Thank you. Take your time.
Sorry to say, there is no reservation on your name in my database.
Oh! It may not be booked properly due to server issues.
Thank you for reaching us, have a nice day.