Hi.
Hello. How may I aid you today?
Due to health problems I want to change my existing reservation, can you please make some changes in the reservation?
Sure, I am glad to help you with that.
Thank you.
May I know your name to search your reservation?
I am William Lewis.
I have found your reservation, can you please provide your new journey airport codes?
I want to start my journey from CLT to reach MSP.
Ok, may I know your departure and return dates of travelling?
I want to depart on May 4th and return on May 6th.
Do you have any connection limit?
I prefer a maximum number of one connection in between my journey.
Any other preferences do you have?
No.
Please wait a moment to check the flights.
Ok.
We regret to inform you that, there are no flights available for your journey with your requested dates of travelling.
Ok, no issues. Thank you for your information.
Thank you for reaching us, have a great day.