Hi.
Hello, how may I help you today?
I want to change my existing reservation due to some health issues, can you help me with that?
Sure, I will help you with changing your reservation.
Thank you.
Can you please, let me know your name?
My name is Stephanie Carter.
Wait a minute.
Sure.
There was no reservation found on your provided name in our data base.
No problem, thank you for the checking.
Thank you for approaching us.