Hello.
Hello, May I know what kind of service you are looking for?
I want to change my existing reservation, can you please help me with this?
Sure, I can change your reservation right now. Before that I need to know your good name please?
I am Richard Hill.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure.
We are sorry to say that, there is no active reservation found on your name.
Ok, no problem. Thank you for your information.
Thanks for approaching us.