Hello.
Hello. How can I assist you today?
I want to change my reservation, due to some health problems I am unable to travel those dates, can you please change my reservation?
Please mention the name for checking the reservation.
Sure, my name is Matthew Garcia.
Please give me a moment.
Ok.
There is no reservation found under your name.
Oh! May be I am not booked my ticket properly at that time. Thank you for your information.
Welcome, have a great day.