Hi.
Hello, how can I assist you now?
I want to change my existing reservation which is done recently, can you please help me in this?
Sure, I am happy to help you with that.
Thank you.
Can I have your good name please to check your reservation status?
Sure, my name is David Baker.
Ok, please wait a moment.
Sure, I will wait.
Sorry David Baker, no reservation has found under your name to change.
Ok, not an issue. I will try with the another booking agency.
Thank you for choosing us, have a good day.