Hello, I am Jacob Lewis.
Hello, how may I help you?
Due to heavy rain fall, I want to change my reservation. Can you help me out with it?
Ok, please wait I will check the existing reservation on your name in the database and revert you.
OK.
Sorry, there is no reservation found on your name to change.
No issues, I will try with another airline.
Thank you for opting us.
Thank you for the help.
Have a wonderful day.