Hi.
Hello.
I am Elizabeth Campbell.
How can I assist you at this moment?
Can you help me for changing my existing reservation?
Sure, I will help you with that.
Thank you.
Ok, please wait a moment.
OK.
Sorry Elizabeth Campbell, no reservation has found under your name to change.
Oh! It's ok no problem, thank you for your services.
Thank you for choosing us, have a good day.