Hello.
Hello, May I know, how can I best assist you now?
I am Samantha Martinez.
Ok.
I want to cancel my recent reservation due to  cancel of my event. Could you please help me?
Sure, we are here to help you. Please wait for a minute.
Sure.
Thank you for waiting, there is no active reservation found on your name.
That's fine, thank you for the information.
Thank you for reaching us.