Hello.
Hello. How can I assist you at this moment?
I am trying to cancel my recent ticket, can you please help me in cancelling my ticket?
Sure, I will help you with that.
Thank you.
Can I have your name to check your reservation status?
My name is Gary Hernandez.
Ok, please wait a moment.
Ok, take your time.
Sorry Gary Hernandez, no reservation has found under your name to cancel.
It's ok, thank you for searching.
Thank you for choosing us, have a great day.