Hello.
Hello.
Myself Matthew Smith.
Smith, how may I help you?
Due to some business meeting I am going to change my existing reservation. Can you please help me in changing the reservation?
Sure, please give me a moment to check your ticket status.
Sure, I will wait for you response.
Sorry, no reservation is available by your name.
Not an issue, anyhow thank you very much for your help.
Thank you for choosing us.