Hi.
Hello, how may I support you today?
Actually, I want to change my reservation which is done recently due to some problems, can you please help me out?
Sure, please share me your good name.
Sure, my name is Margaret Hall.
Ok, please wait for a while.
Sure, I will wait.
Sorry to say that, there is no active reservation found on your name.
Ok, no issues. I will try with the another booking agency.
Thank you for communicating with us.