Hello.
Hello,. How can I help you today?
I have some personal matters that need fixing so I need to change an an existing reservation. Can you please help me in that?
Sure, I am here to help you.
Thank you.
May I know your name to check in the reservation list?
My name is Joshua Harris.
Please be on hold, I will revert to you.
Sure.
Thanks for holding on, there is no reservation found on your specified name.
Ok, no problem. Thanks for your information.
Thanks for approaching us, hope to serve you again.