Hi.
Hello, how may I help you today?
Could you please book a flight ticket from EWR to IAD?
Sure, please share me your trip dates.
My trip dates are Aug 09 and Aug 11.
Do you need direct flight or connecting flight?
I need a connecting flight.
 If you can help me with your name, I can begin looking up for the availability of flights.
I am Carolyn Nelson.
May I know if you prefer to have any other comforts in your journey?
I don't have any other specifications.
Sorry to say that, there are no flights available on the routes of your journey.
Not a problem, thank you for the information.
Thank you for approaching us.