Hello.
Hello. How may I help you?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, can you please wait for a moment.
Sure.
Meanwhile, may I know your name?
I am Christopher Turner.
Sorry, there is no reservation found on your name.
That's ok, no issues. Anyways, thank you for the information.
Thank you for choosing us, have a nice day.