Hello.
Hello. How may I assist you today?
I want to change my existing reservation due to sudden postpone of my exams dates, Can you help me out?
Sure, I will help you. Please help me with your name.
I am Nicole Collins.
Please allow me a minute.
Sure.
I am really sorry to inform you that there is no booking found on your name.
Ok, no issues. Thank you.
Nicole Collins, thank you for reaching us. Have a great time.