Hi, I am Margaret Harris.
Hello, how may I aid you today?
I want to cancel my recent ticket booking due to office work that my manager did not approved my leaves, so can you please cancel it?
Sure, we are here to help you. Please hold a moment, let me check your reservation with us.
Sure.
Thanks for your valuable time, unfortunately no reservation found on your name.
Ok, no worries. Thanks for your information.
Thank you for availing us.