Hello.
Hello, how may I assist you today?
I want to change my existing reservation due to heavy rainfall, can you please help me with that?
Sure, I am here to help you out. Please provide me your name to check the reservation status.
My name is Lisa Adams.
Ok, please wait.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Ok, not an issue. Thank you.
Thank you for reaching us.