Hello, I am Virginia Smith.
Hello, how may I help you?
Due to an emergency meeting, I want to change my reservation. Can you help me with it?
Sure, please wait for a while.
Ok.
We found a reservation on your given name, can you please share your new journey details?
My source code is PHL and destination code is DCA. My travelling dates are from Oct 19 to Oct 21.
Sorry, no flights found on your given details.
No problem, thank you for the information.
Thank you for choosing us.