Hello.
Hello, how can I help you today?
Can you please help me to cancel my recent ticket?
Sure, Let me know your name to check your reservation?
Thank you. My name is Samuel Harris.
Ok, please wait a moment.
Ok, take your time.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Oh! It is sad to hear from your end. Anyhow thanks a lot for checking the ticket status.
Thank you for choosing us.