Hello.
Hello, how may I aid you today?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, please share me your good name.
Myself Michelle Young.
Please wait for a while.
Ok.
Sorry to say that, there is no active reservation found on your name.
That's fine, thank you.
Thank you for opting us.