Hi.
Hello. How may I support you today?
I have to change my travel airport codes because I have given a airport code which is far to my current location. So, I need your help. Will you please help me in changing the details?
Sure, I'll try to help you with this.
Thank you.
 I need some basic information to check your ticket details, can you please tell me your full name?
Laura Thomas here.
Ok, please wait a minute I will get back to you with the present status.
Ok.
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
No issue, Thank you.
Thank you for approaching us.