Hi.
Hello, how may I aid you?
I want to cancel my reservation which is done recently due to some problems, can you please help me?
Sure, could you please provide your name to check your reservation status?
Ok, my name is James Allen.
Ok, please hold on for a moment.
Sure, I will wait.
Sorry to say, there is no reservation on your name in my database.
That's fine.
Thank you for reaching us, have a nice day.