Hello.
Hello, How can I help you?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, Please wait a second.
Sure, take your time.
May I know your name please?
My reservation was done under the name Justin Brown.
Sorry, No reservation found on your name.
Ok, not an issue. Anyways, thank you for the information.
Thank you for availing us.