Hi, I am Katherine Anderson.
Hello, how can I provide assistance for you?
My friend's party got cancelled in this month. Can you help me to cancel my reservation?
Sure, please wait for a while.
Please check my details in your records.
Sorry, there is no reservation found on your name.
That's fine, not an issue. Thank you for your time.
Thank you for approaching us, have a nice day. You are welcome.