Hello,.
Hello, how may I help you?
Can you please help me in changing my existing reservation, as my exam got postponed.
Sure, I am here to help you for this. May I know your name please?
Myself, Robert Lopez.
Just a moment, let me check your reservation status in our records.
Ok.
I found your reservation. May I know your new airport codes?
My airport codes are DTW to MSP.
When are you planning your trip?
My new trip dates are Feb 07-09.
Is there any specifications regarding your journey?
No more specifications.
Please wait for a while.
Ok.
There is a flight with Frontier Airlines and the ticket fare is 100. Would you like me to make the booking now?
Ok, please proceed.
Your ticket is reserved in economy class with the flight-1013.
Thank you for changing.
Thank you very much for approaching our agency.