Hello.
Hello, how can I help you today?
I need to change my existing reservation due to postponed of document verification in office. Can you please help me?
Sure, I will help you with that.
Thank you.
May I know your name?
My name is Helen Williams.
Please give me a minute.
Sure, take your own time.
Thanks for being patient, there is no active reservation found on your name.
No more issues. Thank you for your information.
Thank you for reaching us.