Hi, I am Carolyn Hernandez.
Hello. How can I aid you?
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
Ok, please wait I will revert you in a moment.
Ok.
 Thanks for waiting. Sorry to notify you that no reservation was found on your name in our data base.
Ok, no issues. Thanks for the help.
 Thank you for availing us.