Hello.
Hello, how may I guide you today?
Actually my Final examination is postponed, so that I want to change my existing reservation. Can you help me?
Sure, I am here to help you with this.
Thank you for considering my request.
May I know your name please?
Yes, I am Dennis Edwards.
Please wait for a moment.
Sure.
Sorry Dennis, there is no reservation found as per your name to change it.
Ok, not an problem. Thank you for your information.
You are welcome.