Hello.
Hello, how can I aid you today?
I need to cancel my recent reservation, as my project extension has been cancelled by my client. Could you please help me in cancelling?
Sure, we are here to help you.
Thank you.
To proceed further, May I know your name?
Sure, I made a reservation on the name of Donald Baker.
Ok, thank you. Please wait a moment, I will check the reservation list and revert to you.
Sure.
Thanks for waiting, I have checked all the reservation list but I could not find your name in the list.
Ok, no issues, it might be cancelled by manager it seems. Any ways thank you for your quick response.
Thank you for choosing us.