Hi.
Hello. How can I assist you?
I would like to cancel my reservation today because I am suffering from mental anxiety. So, can you help me with canceling my reservation?
Oh! that's very sad, I will help you in cancelling your ticket.
Thank you so much for understanding my problem and helping me.
To check your previous reservation, please specify on whose name did you reserved the ticket.
Ok, my reservation was done on the name of Donald Harris.
Please wait a while, I will check and inform you.
Ok, take your time and revert back to me with my previous reservation status.
Sorry to say, there is no previous reservation on your name in our database, may be you have given wrong details.
Oh! That's very sad to hear from you. Anyways, thank you for checking with my reservation.
Thank you for choosing us, Donald. Have a nice day.