Hello.
Hello. How may I aid you?
Actually my Snooker's competition is postponed, so that I want to cancel my recent reservation. Can you help me?
Sure, I am happy to help you in ticket cancellation process.
Thank you.
May I know your name for checking purpose?
Yes, I am Virginia Carter.
Please wait for a moment.
Sure.
Thank you for waiting, there is no reservation found for the user name in our data base to cancel it.
That's fine, no problem.
You are most welcome and have a nice day.
Thank you for your information.
Welcome.