In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

customer: Hi. 
 agent: Hello, how may I support you today? 
 customer: I am Elizabeth Martinez. I need to change my existing reservation, Can you please help me with that? 
 agent: Sure, please wait for a while. 
 customer: Sure. 
 agent: Sorry, there is no reservation found on your name. 
 customer: Ok, no problem. 
 agent: Thank you for choosing us. 
 customer: Thanks for your information.
no_reservation