Hi, I am Nancy Mitchell.
Hello. What can I do for you?
Can you help me change my existing reservation as my examinations got postponed?
Sure, I'll help you in change an existing reservation. Please wait a moment I will check the reservation status.
Sure.
Thanks for waiting, We hardly tried to find your reservation but, no reservation has been found with your name.
That's fine, thank you.
Thank you for reaching us. We hope to serve you again.