Hello.
Hello, how may I assist you today?
Owing an emergency, I want to cancel my recent reservation. Can you please help me out?
Sure, may I know your name for the cancellation process?
My name is Kenneth Anderson.
Thank you. Please wait for a moment.
Sure, I will wait.
Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records?
That's ok, thank you for checking.
Welcome, thank you for reaching us.