Hello.
Hello. How can I assist you today?
I would like to shift my planned dates to some other dates, please help me in changing my existing reservation.
Sure, may I know your name to check for the previous reservation?
Sure, my name is Nicholas Martin.
Please allow me a moment to check for the previous reservation.
Sure, take your time.
Nicholas, there is no reservation found under your name.
Ok, no issues. Thank you for your information.
You are welcome. Thank you for contacting us, have a great day.