Hi.
Hello. How can I aid you?
Can you please help me in cancelling my recent reservation?
Sure, may I know the name to check for the status?
Sure, my name is Mark Smith.
Please be on hold, I will get back to you in a minute.
Sure.
I have found an active reservation on your name, shall I proceed in cancelling?
Please proceed.
Your reservation has been cancelled successfully.
Thank you.
Thank you for reaching us.