Hi.
Hello. How may I help you today?
I need to cancel my recent reservation, Can you please help me with that?
Ok, I am here to help you with that.
Thank you.
May I know your name?
Charles Young here.
Ok, please wait for a minute.
Sure.
Sorry to say that, there is no reservation found on your name in our database.
Ok, no problem. Thanks for your information.
Thank you for reaching us.