Hi.
Hello, how may I support you today?
I need a few changes in my reservation, can you please help me with it?
Sure, may I know your good name please to change your reservation?
Ok, Elizabeth Lopez is my name.
Thanks for providing your name, please wait for a moment.
Sure.
Thanks for waiting, no reservation found with your name to change.
Ok, leave it. Thanks for the information.
Thanks for opting us.