Hi, I am Kimberly Edwards.
Hello, how may I assist you today?
Owing to an emergency, my holiday vacation has been postponed. Can you help me in changing my existing reservation?
Sure, I will help you.
Sure.
Please wait a moment, I will check and get back to you.
Sure.
Sorry, there is no reservation found on your given name.
Ok, no issues at all. Thank you for your support.
Thanks for choosing us.