Hi.
Hello. How can I assist you at this moment?
Myself Justin Lopez, can you help me today with cancelling?
Sure, I am happy to help you with cancelling your reservation.
Ok, please check with my booking status and revert back to me.
Sure. Please wait a moment to check your reservation status.
Oh! That's sad to know, thank you for checking anyways.
Sorry Justin Lopez, no reservation has found. Thank you for choosing us.