Hi.
Hello.
I am John Martin.
John Martin, how can I aid you today?
I need to cancel my reservation as my match got cancelled due to rain. Can you help me in cancelling?
Sure, I am here to help you.
Thank you.
Hold on for a moment. Let me check.
Sure.
Sorry John Martin, there are no flights reserved on your given name formerly.
It's Ok, thanks for your assistance.
Welcome, thank you for choosing us. Have a great day.