Hi, Sarah Rodriguez here.
Hello, how may I aid you today?
Owning to an emergency, I need to attend to a surgery so, Can you please help me to cancel my recent reservation?
We are gleeful to help you with that cancel reservation. Please wait for a couple of minutes, I will check and inform you.
Ok, Take you own time.
Sorry for delay, there is no existing reservation found regarding on your name.
Alright, no issue. Thanks for your information.
Thanks for choosing us.