Hello.
Hello, How may I assist you today?
My business trip has has been cancelled.So, I would like to cancel my recent reservation which is under my name. Can you please help me with cancelling my reservation?
Can you please  tell me your name?
Sure, I'm Laura Taylor.
There is no reservation on your name. Do you need any other help?
Thank you for the information. No, that is all I needed.
Thank you for reaching us.