Hello.
Hello. How can I assist you today?
I need to cancel my reservation, can you help me with that?
Sure, I will help you with that. Please give me a moment.
Ok, thanks.
Will you mention the name for checking the reservation?
Sure, my name is Mark Clark.
Thanks for waiting, there is no reservation found under your name.
Oh! It's ok no problem. Thank you for your service.
Welcome, have a great day.