Hello.
Hello. How may I aid you?
I have a trip plan, but unfortunately there is a heavy rain fall, due to that reason I want to cancel my reservation, can you help me?
Sure, I will help you with that. Can I have your name please?
My name is Kevin Williams.
Kevin, please wait a moment.
Ok.
Sorry Kevin, I did not found any reservation showing active in our database.
Oh it's ok, it may be cancelled by my colleagues already. Thank you for giving information.
You are most welcome. Thank you for reaching Global Booking Agency.Have a nice day.