Hello.
Hello. What type of service do you need from us?
I need to cancel my reservation due to my planned event got cancelled. So please help me with cancelling my reservation.
Sure, I am happy to help you.
Thank you.
May I know your good name to check the ticket status please?
Sure, myself Kathleen Harris.
Ok, please give me a minute.
Sure, take your time.
I am happy to tell you that, I have found your reservation matching to your name in our database and successfully cancelled your ticket reservation.
Thank you for your help.
You are welcome.