Hello.
Hello, how may I support you?
I am Frank Thomas. My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, let me check the current status and revert to you.
Sure, take your time.
We could not find any reservation active by the name you mentioned above.
That's ok, not an issue. Anyways, thank you for the information.
Thank you for choosing us.