Hello.
Hello. How can I render you at this moment?
I decided to amend my reservation due to some issues, can you help me out?
Sure, please provide me the name to check for the status.
Myself Betty Lopez.
Please be on hold, I will get back to you in a minute.
Sure, take your own time.
Thank you for waiting.
My pleasure.
Here, there is no active reservation have been found under your name in our database to amend it.
That's ok, not an issue. Thank you for your help.
Thank you for reaching us with a query.