Hi.
Hello, how can I help you today?
I want to cancel my reservation as my project got ramp down. Can you help me with that?
Let me know your name to check your reservation?
I am Emma White.
Thanks for waiting, we found the reservation on your name, are you sure you want to cancel it?
Proceed with the cancel.
Your ticket has been cancelled and your ticket fare will be refunded to your bank account.
Thank you.
Thank you for choosing us.