Hello.
Hello. How can I help you?
Due to some health issue, I want to cancel my recent reservation. Can you please help me with this?
    Sure, I am here to help you. May I know your name please?
Sure, I am Kathleen White.
Ok, please stand by.
Sure.
Thank you for waiting, sorry to inform no reservation found on your name.
Ok, Thank you for your service.
Thank you for reaching us, have  a nice day.