Hello.
Hello, how can I assist you?
Owing to an emergency I had to request for this cancellation. Can you please help to cancel my recent reservation?
Sure, May I know your name?
Susan Martinez is my name.
Ok, please wait for a while.
Sure, I will wait.
Thank you for being patient, we are sorry to inform you that there was no reservation found on your name.
Ok, no problem. Thanks for your kind information.
Thank you for availing us.