Definition: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Input: customer: Hello. 
 agent: Hello. How can I help you? 
 customer: Owning to an emergency, I want to cancel my recent reservation. Can you please help me out? 
 agent: Sure, may I know your name? 
 customer: Sure, my name is Timothy Jackson. 
 agent: Sorry, there is no reservation found under your name. 
 customer: Ok, no problem. Thank you for your information. 
 agent: Thank you for opting us.
Output:
no_reservation