Hello, I am Samantha Walker.
Hello, how can I assist you today?
I want to change my existing reservation due to some issues, can you please help me with that?
Sure, I am here to help you. Please wait for a while, I will check your previous reservation.
Sure.
Thank you for your time, there is no active reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for contacting us.