Hi.
Hello, how can I help you today?
I am Katherine Harris, can you help me to book a flight from IAD to CLT?
Sure, may I know your planned travel dates?
My travelling dates are 02/27 and 02/29.
May I know your connection limit?
I need a connecting flight.
Is there any class preference for you?
No, I want to return at evening.
Do you have any specifications?
No.
Sorry to say that, no flights were found with your given details.
No issues, thank you for your time.
Thank you for reaching us.