Hello.
Hello, how may I help you?
I would like to cancel my recent reservation, will you help me with that?
Sure, I am here to help you for this. May I know your name please?
Thank you for accepting my request, myself Sarah Campbell.
Please wait for a while.
Ok, I will wait.
Sarah Campbell, I found your reservation. Shall I cancel it?
Sure, you can cancel it.
Your ticket is cancelled successfully.
Thank you for your help.
Thank you very much for contacting our agency.