Hello.
Hello. How may I help you?
I am Barbara Martin, I would like to change my recent reservation, can you help me to change this?
Ok, please wait a moment I will let you know about your current reservation status.
Sure, take your own time to change that reservation.
I am appreciating your patience, I could not find any reservation with your name.
That's fine, thanks for your information.
Thanks for contacting us.