Hi.
Hello, how may I assist you today?
I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?
Sure, I will help you.
Thank you.
Can you please provide me your good name please?
I am Cynthia Mitchell.
Please wait for a while.
Sure.
Thanks for your time, there is no active reservation found on your name.
Ok, not an issue. Thank you for your information.
Thank you for availing us.