Hello.
Hello.
I am Betty Turner.
How can I assist you at this moment?
I want to cancel my reservation, due to snowfall in Seattle, can you help me?
Sure, I will help you with cancelling your reservation.
Thank you.
Please be hold on for a moment to check your reservation status.
Sure.
Sorry Betty Turner, no reservation has found under your name to cancel.
That's ok, thank you for your information.
My pleasure. Thank you for choosing us, have a good day.