Hello.
Hello, how may I assist you?
I want to change my destination airport code in my existing reservation, can you please help me out?
Sure, may I know your good name please?
Sure, my good name is Raymond Young.
Please wait for a moment.
Ok, take your time.
Sorry, there is no reservation found on your name in our database to change.
It's ok, thank you for the information.
You are welcome.