Hi.
Hello, how can I help you today?
I had booked a ticket to Denver in my weekend, but due to money problem, I am unable to travel there. Can you cancel my ticket?
Sure, can I know your name?
The ticket is reserved on Ryan Perez name previously.
Sorry Ryan, there is no reservation found with your name in our records.
It's ok, no problem. Anyways, thank you for your help.
You are most welcome.