Hello.
Hello, how may I assist you now?
I want to do some changes in my existing reservation. Can you help me for that?
Can you please share your name to check with your existing reservation status?
My name is Alexander Brown.
Ok, please be on hold for a while.
Sure, I will wait for your response.
Alexander Brown, there is no active reservation available in our database by your name.
That's ok, thank you for checking.
Thank you for choosing us.