Hello.
Hello, how can I assist you today?
I am Jessica Wilson. Owning to an emergency I want to change my existing reservation. Can you please help me with this?
Sure, we are here to help you to change it.
Thank you.
Please wait for a couple of minutes.
Sure.
Thanks for waiting, there was no reservation found on your name to change it.
Ok, no problem. Thank you for the information.
Thank you for choosing us.