Hello.
Hello, how may I assist you?
Due to heavy rains in the destination where I have planned and booked my flight ticket. I have cancelled my schedule to go there due to rains there. Can you please help me to cancel my reservation?
Sure, may I know your good name please?
Sure, I am Anna Robinson.
Please wait a moment.
Ok, sure.
I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, it might be cancelled by my manager but he did not informed me yet. Anyway thank you for the help.
Thanks for choosing us.