Hello.
Hello, how can I assist you at this moment?
I want to cancel my recent reservation due to sudden postpone of my exams. Can you help me with that?
Sure, please provide your name for checking the current status of your reservation.
I am Andrew Wilson.
Please wait for a couple of minutes.
Sure.
Sorry, no reservation found on name of Andrew Wilson.
Ok, no issues. Thank you.
Thank you for approaching us, have a nice day.