Hello.
Hello, how may I help you?
Is this a Flight Booking Agency?
Yes, I'm here to help you.
Yesterday night I have reserved a ticket to New York but I didn't get any confirmation details from your agency. Can you please check my reservation details and help me in changing my reserved dates?
Sure, but let me know your name please to change your reservation?
Sure, myself Donald Hernandez.
Ok, please wait for a mean while. Sorry Donald, there is no reservation found on your name to change your reservation. Thank you for contacting us.