Hi.
Hello. How can I assist you?
I am Raymond Harris. As my holiday trip got postponed due to bad weather I want to change my reservation. Can you help me out?
Sure, I will be very happy to help you. Please wait, I will check your reservation status first.
Thank you, take your time.
Harris, I found your reservation. Please let me know your travel dates.
My new travel dates will be 01/16 and 01/18.
Ok, please provide me your preferred airport codes.
I will board from BOS to reach ATL.
Ok, please wait for a while.
Ok.
Flight-1018 is available with UA airlines and the ticket fare is 100 only. Shall I book the ticket for you?
Yes, you can proceed with the booking.
Harris, your ticket is booked.
Thank you for assisting me.
You are most welcome.