Hello.
Hello, how can I serve you today?
I am Richard Young. I need to cancel my recent reservation, as my FIFA finals got cancelled due to bad weather.
Sure, I am here to help you.
Thank you.
Please stand by, while I will check in the previous reservation list and get back to you.
Ok.
Thanks for waiting, there is no active reservation found on your name.
Ok, no issues. Thank you for your help.
Thank you for visiting us.