Hello.
Hello, how can I assist you today?
I would like to change my reservation which is under my name. Can you please help me with that?
Sure, I will help you with that.
My name is Kathleen Rodriguez.
OK, please wait a moment.
Sure, take your time.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, no issues. Thank you for checking.
Thank you for choosing us.