Hello.
Hello.
My name is Kathleen Thompson.
How may I aid you?
Owing an emergency, I want to cancel my reservation. Can you help me for that?
Sure, I am here to help you.
Thank you.
Please give me a moment to check your reservation status.
Sure, I will wait for your response.
Sorry, there is no active reservation on your name in our records.
That's ok, thank you for checking.
Thank you for reaching us.