Hi.
Hello, how can I aid you?
I want to cancel my recent reservation due to my interview got preponed. Can you help me in cancel the reservation?
Sure, can you please provide your name?
 Sure,I am Jason Young.
Ok, please wait for a while.
Ok.
Thank you for waiting. Unfortunately we found no reservation with your name.
Thank you for your service.
Thank you for opting us and have a nice day.