Hi.
Hello,.
 I am Amy Parker.
How can I abet you today?
 I want to cancel my reservation due to heavy floods.
Ok.
 Can you help me in cancelling?
Sure, we are here to help you in cancelling your ticket. Please, wait.
Ok.
Thanks for waiting, there is no reservation found on your name in our database.
Ok, thank you.
Thank you for opting us.