Hello.
Hello, how may I help you?
Due to some urgent client meeting, I am planning to cancel my recent reservation. Can you please help me for this?
Sure, may I know your name please?
Myself Samantha Wilson.
Please wait for a while.
Sure.
Sorry to inform you that there is no active reservation found with your name in our records.
Not a big deal, anyhow thank you very much for your kind information.
Most welcome.