Hello.
Hello. How may I assist you?
I need to change my reservation due to sudden change in my college trip. can you assist me?
Sure, I am here to help you.
Ok.
May I know your name please to check your reservation status?
John Robinson here.
Please hold on a moment.
Ok.
John Robinson, no reservation has been found on your name in our database.
No problem, thank you for searching.
Thank you for approaching us.