Hello, I am Paul Lee.
Hello, how can I help you?
As part of my schedule I made a reservation earlier to attend client meeting.
OK.
Unfortunately, meeting got delayed on week. So I want to change my existing reservation. Can you please help me in this?
Sure. Please wait for a moment.
Ok.
We did not found any reservation on your name.
It's ok, not a problem.
Thanks for opting us.