Hello.
Hello, how can I guide you for today?
I want to change my existing reservation due to health issues, can you please help me with that?
I will help you with that.
Thank you.
May I know your name?
My name is Nicole Parker.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
Not an issue, thank you.
Thank you for contacting us, have a nice day.