Hello.
Hello, how may I help you?
I am Dorothy Allen. I would like to book a ticket to Los Angeles, can you please help me out?
Sure, may I know your source details please?
I am travelling from CLT to LAX.
Ok, now may I know your travel dates please?
I am travelling on these dates 12/09 and 12/11.
Thanks for waiting. I have found Delta airlines which flies with one connection.
Ok, you can proceed with this flight.
Sure, your flight ticket has been confirmed now.