Hi.
Hello, How can I aid you?
Owing to an emergency, my business trip got cancelled. So I want you to change my existing reservation?
Ok. I will help you with that. Let me know your good name to check your earlier reservation.
Sure, my name is Carolyn Anderson.
Please wait for a while.
Sure.
Sorry, there is no reservation found with your name.
Ok, no worries. Thanks for your assistance.
Thank you for choosing us. Have a nice day.