Hi.
Hello, how best I can serve you at this moment?
I would like to change my flight reservation as I met with an accident, can you please help me?
Sure, we will help you.
Thank you.
May I know your name to check your reservation status?
Myself Charles Miller.
Ok, please stand by. I will check your reservation status and get back to you.
Sure.
Sorry, we did not find any reservation on your name.
Not an issue, thank you for checking.
Thank you for connecting with us.