Hi.
Hello, how can I help you?
I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?
Yes, I am here to help you.
Ok.
May I know on which name the ticket has been reserved?
Katherine Jackson here.
Ok, please wait a minute I will get back to you.
Ok.
Thank you for your time, sorry no reservation found on your name.
That's ok, thank you for your help.
Thank you for reaching us, have a nice day.