Hi.
Hello. How may I guide you today?
Angela Jackson on this end. I just want to cancel my existing reservation due to my flu, can you help me?
I will help you with that. Please wait for a minute.
Ok, take your time.
I am sorry to say that there is no reservation found under your name.
Oh! That's very sad news to hear. Anyways, thank you for checking.
Thank you for choosing my agency.