Hello.
Hello, how can I guide you for today?
Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?
I will help you with that.
Thank you.
May I know your name?
I am Carol Clark.
Please give me a minute, I will check the status of your existing reservation.
Sure.
Sorry, there is no reservation found under your name in our database.
Ok, no issues. Thanks for the information.
Thank you for contacting us, have a nice day.