Hello.
Hello, how may I help you?
Due to sudden demise of my Great grandfather, I want to cancel my recent reservation. Can you please help me with this?
Sure, I am here to help you. May I know your good name please?
Sure, I am Eric Johnson.
Please wait for a while.
Sure, I will wait.
Sorry to inform that, there is no reservation found on your name.
Ok, Thank you for your help.
Thanks for reaching us.