Hi.
Hello, how can I help you today?
My meeting with the client got postponed and I want to change my existing reservation. Can you please help me with it?
Sure, we are here to help you.
Thank you.
To proceed further, may I know your name?
Barbara Evans it is.
Thank you for providing your name. Please wait a moment.
Ok.
Thanks for waiting, there is no active reservation on your given name.
No problem, may be I booked with other travel agency.
Thank you for opting us.