Hi.
Hello, How can I support you today?
Owing an emergence, I want to cancel my reservation. Can you help me with it?
Sure, we are gleeful to help you for cancellation. To proceed further, May I know your good name please?
My name is Sarah Rodriguez.
Please wait a moment, I will get back to you.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no issues.
Thank you for choosing us. Have a great day!.