Hello.
Hello. How can I guide you?
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
Sure, We are here to assist you.
Thank you.
May I know your name?
I am Emma Clark.
Please wait a while.
Sure.
Sorry, we couldn't find a reservation on your name to change.
Ok, no problem. Thank you for the information.
Thank you for choosing us.