Hi, I am Scott Lewis.
Hello. What can I do to make your experience better with us?
I intend to change my existing reservation as my plan to go on vacation got postponed. Can you help me with it?
Sure. Could you please provide your name to check your previous reservation status?
I have already mentioned above.
Ok, please wait a moment.
Ok.
Thank you for waiting, unfortunately there is no reservation found by this name.
It's ok, thank you.
Thank you for picking us.