Hello.
Hello, how may I aid you?
Can you please help me to cancel my reservation as my meeting was cancelled?
Sure, I will help you. May I know your good name please?
Thank you. Myself Joseph Hall.
Please wait for a while.
Ok, I will wait.
Thanks for your time, there is no reservation found in your name to cancel.
Ok, no problem. Thank you.
Thank you for choosing us.