Hello.
Hello, how may I serve you today?
I want to change my reservation, due to heavy rainfall in Seattle, can you help me?
Sure, we are gleeful to help you.
Thank you.
For changing, we need your good name, Please provide it.
My name is Justin Harris.
Please wait for a while.
Sure.
Sorry to say that, there is no active reservation found on your name.
That's ok, thank you for your information.
Thank you for communicating with us.