Hello.
Hello, how can I guide you for today?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
I will help you with that.
Thank you.
May I know your name?
My name is Virginia Moore.
Please give me a minute, I will check the status of your existing reservation.
Sure, take your own time.
Sorry, there is no reservation found under your name in our database.
Ok, not an issue.
Thank you for contacting us, have a nice day.