Hi.
Hello.
Helen Taylor here.
How can I guide you for today?
As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation.
Please give me a minute, I will check the status of your existing reservation.
Ok sure.
Sorry, there is no reservation found under your name in our database.
That's ok, thank you for your help.
Thank you for contacting us, have a nice day.