Hi.
Hello.
I am Nicole Edwards.
How can I assist you now?
Can you please help me in cancelling my recent reservation?
Sure Nicole Edwards, I am happy to help you with that.
Ok, thank you.
Please wait a moment to check your reservation status.
I will wait for your reply.
Sorry Nicole Edwards, no reservation has found under your name to cancel.
Ok, fine thank you for checking.
Thank you for choosing us, have a good day.