Hello.
Hello. How can I assist you at this moment?
Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?
Sure, I am happy to help you with that. Can I have your good name please to check your reservation status?
My name is Melissa Garcia.
Ok,  please wait a moment.
Ok.
Sorry Melissa Garcia, no reservation has found under your name to cancel.
Anyway, thanks for the information.
Thank you for choosing us, have a good day.