Hi.
Hello, may I know how best I can help you today?
I am Mary Martinez, can you find a direct flight for me?
Sure, can you please share your journey dates that you prefer to travel?
Ok, my trip dates are from 08/10 and 08/12.
I need your selected airport codes, that you wish to board from?
Fine, my airport codes are from ORD to EWR.
Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.
It's ok, thanks for your information.
Your welcome.