Hi.
Hello.
Christine Collins here.
Can you please let me know how may I help you?
Due to earthquakes at my location, I'm unable to catch the flight. Can you please cancel my recent reservation?
Sure, I am here to help you. Can you please wait a minute while I am searching your name in the confirmation chart list?
Sure, I'll wait.
Sorry for the trouble which is caused for you, there is no reservation found under your name in our confirmation chart list.
That's ok, thank you for your information.
You are welcome. Thank you for approaching us.