Hello.
Hello.
I am Anna Scott.
How may I help you?
Due to an urgency, I would like to cancel my recent reservation. Can you help me with this?
Sure Scott, I will help you with that.
Thank you.
Please wait a moment to check your reservation status.
Sure, take your own time.
Sorry Anna Scott, no reservation has found under your name to cancel your reservation.
Ok, not an issue. May be my brother has already cancelled my reservation on behalf of me. Thank you for providing information.
Thank you for choosing us, have a good day.