Hello.
Hello. How may I assist you today?
I am Ruth Evans.
Nice meeting you Ruth.
Thank you, nice to meet you too. I want to cancel my flight ticket, due to some problems I am unable to travel those dates so please cancel my flight ticket?
Sure, I am glad to help you.
Thank you.
Please wait a moment to check your previous reservation.
Ok.
Sorry, there is no reservation found with your name in our records.
Oh! it's ok no problem.
Thank you for reaching us, have a great day.
Thank you for your service.
Welcome.