Hi.
Hello, do you need any assistance from us?
My business meeting has been postponed, so I would like to change my existing reservation.
Sure, I will definitely help you. Could you please tell me your previous ticket booking details like name?
Sure, my name is Catherine Walker.
Walker, I haven't found your previous reservation in our portal to change further.
Ok, not an issue. Thank you for checking.
Thank you for opting us, have a great day.