Hello.
Hello, how can I help you?
My name is Patricia Lee. I am planning to travel from ORD to IAD, could you please help  me with that?
Sure, provide your journey dates.
My departure date is 04/30 and return date is 05/02.
Give me a moment.
OK.
Basis on your details, I got a flight with flight number 1025. Can I proceed booking your ticket?
Please confirm the booking.
Your ticket was confirmed.
Thank you for the help.
You are welcome.