Hi.
Hello, how may I be your helping your hand?
Due to heavy snowfall in our region, so I want to cancel my recent reservation. Can you please help me?
Sure, may I know your name to check the details of your reservation?
My name is Christopher Taylor.
Ok, please wait a moment.
Ok. Take your time.
Sorry to say, no details found regarding your reservation.
That's fine, not an issue.
Thanks for approaching us, have a nice day.