Hi, I am Angela Roberts.
Hello, how can I assist you now?
Owing to an emergency, my planned trip to Washington got cancelled.
Sure, we are glad to help you.
So I request you to cancel my existing reservation.
Ok, Please wait for a couple of minutes.
Sure.
Thank you for waiting, we are sorry to inform you that no reservation was found based on your name.
Ok, not an issue. Thank you for your assistance.
Thank you for choosing us.