Hello.
Hello. How may I help you?
Unfortunately, I would like to cancel my reservation due to some health issues, can you please help me in this intent?
Ok, please let me know your name so that I can help you easily.
Sure, my name is Jeffrey Johnson.
Thanks for giving your name, there is no reservation found with your name.
Ok, no problem I have might been done some mistake it seems while reservation.
Ok, thanks for choosing us.