Hi.
Hello, how can I help you today?
As I have fallen sick, due to bad weather I would like to cancel my recent reservation. Can you help me in cancellation?
Sure, Kindly mention your name to check the status.
I am Brian Lee.
Please wait a moment.
Sure.
Sorry to inform, no reservation found with your name.
Ok, no problem. Thank you for your information.
Thanks for reaching us.