Hello.
Hello.
I am Karen Hernandez.
What type of service you are expecting from our travel agency?
As my meeting got postponed at Dallas, can you please help me in changing my existing reservation to Dallas?
Sure, I am glad to assist you in changing the flight ticket details.
Thank you.
Can you please wait a minute? So that, I can check your ticket status.
Sure, I will wait for your response.
Sorry to inform you, there is no reservation found with the details you have given in our database.
Ok, not an issue. May be something went wrong while booking the ticket previously. Thank you for providing information.
Yes, that might be the reason. You are welcome. Thank you for choosing our travel agency.