Hello,.
Hello, how may I assist you today?
 I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it got postponed. Can you please change my existing reservation?
Sure, I will help you. Could you please provide your name to check your previous reservation status?
My name is Anthony Robinson.
Sorry to inform you Anthony, there is no reservation found with your name in our records.
Ok, no issue. Thank you.
Thank you for approaching us, have a great day.