Hello.
Hello, welcome to Global Booking Agency. How may I help you today?
I want to cancel my recent reservation, as I am no longer interest in that trip, as most of my friends are not attending. Can you help me?
Sure, I can help you with that. Can I have your name to check your details?
Sure, my name is Stephanie Hernandez.
Stephanie, please give me a moment to check.
Ok.
Thank you for waiting, there is no active reservation found in our database, may be it was already cancelled by some other friend of yours.
It's ok, no problem. Thank you for your information.
Thank you for choosing us, have a nice day. You are welcome.