Hello. Pamela Edwards on this side.
Hello. Pamela, how may I render you?
I would like to change my existing reservation due to floods in Las Vegas, can you help me?
Sure, please give me a moment to check your ticket status.
Ok, please check with my booking and tell me my previous booking status.
Sorry, no reservation is available by your name.
Oh! That's very sad to know, thank you for checking anyways.
Thank you for choosing us.