Hi, my name is Karen Young.
Hello, how may I serve you?
Owing to an emergency, I just want to cancel my existing reservation, can you help me with that?
Sure. I am happy to help you. Please wait a moment, I will check the available reservation with your name.
Sure.
Thank you for waiting, There is no reservation found with your name.
Ok, no issues. Thanks for your valuable information.
Thank you for availing us, Have a nice day.