Hello.
Hello, how can I assist you?
I am trying to cancel my reservation, because my examinations are postponed and rescheduled to the dates I have reserved my ticket. So will you please cancel my ticket?
Ok, I can search your reservation.Can you please tell me your name?
My ticket is booked with the name Stephanie Carter.
Sorry Carter, no reservation found with your name.
That's ok, thank you for the information.
Thank you for reaching us.Have a nice day.