Hello,.
Hello, how can I assist you today?
I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?
Sure, may I know your good name please?
I am Dennis Garcia.
Ok, please wait a minute.
Sure.
Thank you for your time. Unfortunately there is no reservation found according to your name.
Ok, no issues. Thanks for the information.
Thank you for reaching us.