Hello.
Hello,. By what way, can I help you out?
My name is Daniel Johnson, I want to cancel my recent reservation due to heavy rainfall.
Sure, I would be happy to help you in cancellation. Please wait, I will check the list and get back to you.
Sure.
Thanks for waiting with patience. Sorry to inform you that, there is no active reservation found on your name to cancel it.
Not an issue, thank you for your quick response.
Thanks for choosing us.