Hello.
Hello, how may I help you?
My trip was postponed and I want to change my reservation can you help me? My name is Kimberly Thomas.
Sure, for checking the possibility I need to know your good name on which ticket has been booked. Please give me a moment.
Ok, take your time.
There is no reservation found on your name. Would you like to make a new booking?
No problem. No thanks.
Thank you for reaching us.