Hello.
Hello.
I am Karen Hall.
How can I assist you?
I need to amend my reservation, can you help me out please?
Sure, please give me a minute.
Sure.
Please provide me your new journey dates.
My trip dates are from 01/21 till 01/23. Check the direct flight for me.
May I know your respective airport codes please?
My location airport codes are from ORD to OAK.
There are no direct flights available at this moment.
That's ok, no problem. Thank you for your information.
Thank you for contacting us, have a good day.