Hello.
Hello. How may I aid you today?
There is a slight change in my recent reservation, can you please help me?
Sure, I am happy to help you with that.
Thank you for your response.
May I know your name to check your reservation status?
Myself James Phillips.
Ok, please be on hold for a while.
Sure, I will wait.
Sorry, we have not found any active reservation on your name in our records.
No issue, anyway thank you for checking.
Thanks for choosing us.