Hello,.
Hello, how can I aid you?
I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. Can you help me with that?
Sure, I will help you.
Thank you.
May I know your good name please?
Sure, Mark Anderson is my name.
Please wait.
Ok, I willw ait.
Thank you for being on hold. We are sorry to inform you that there is no reservation found with your name.
That's ok, Not a problem. Thanks for your help.
Thanks for your approach.