Hello.
Hello. How can I aid you?
I am Gregory Nelson.
Glad to meet you Nelson.
I want to celebrate my grand father birthday at Oakland. Can you please help me with book a ticket from PHL - OAK?
Sure, may I know your journey dates please?
My journey dates are 11/02 to 11/04.
Wait a moment please.
Sure.
 Gregory Nelson, there are no flights available in your route.
OK, no problem. Thanks for your information.
Thank you for approaching us.