Hello.
Hello. How may I assist you?
My event has been postponed and I want to change my travel dates, can you help me in changing my reservation?
Sure, I am happy to help you, give me a minute.
Ok.
Can I know your name for changing reservation purpose?
I am Kathleen Roberts.
I am sorry to say that there is no reservation found on your name.
No problem, thanks for checking.
Thank you for reaching us.