In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Example: customer: Hi. 
 agent: Hello. How can I help you? 
 customer: I would like to change my existing reservation as my plan to go for a holiday trip got postponed. Can you please help me with this? 
 agent: Sure, may I know your name please? 
 customer: My name is Anthony Phillips. 
 agent: Please wait a moment. 
 customer: Sure. 
 agent: Unfortunately there is no reservation found with your given name. 
 customer: Not a problem, thank you for checking. 
 agent: Thank you for choosing us.
Example solution: no_reservation
Example explanation: Here the customer has not asked for any booking, he just wanted to update his already booked flight, so the status would be no_reservation

Problem: customer: Hello. 
 agent: Hello. How can I assist you at this moment? 
 customer: I am Pamela Walker here. I am planning to visit a Houston city to meet my grandfather in IAH from LAS. Can you find a flight ticket for me? 
 agent: Sure Pamela Walker, I will help you with that. Can I have your travel dates please? 
 customer: Ok, my preferable dates are on 12/19 and back on 12/21. 
 agent: Ok Pamela Walker, please wait a moment to check flight availability. 
 customer: Sure. 
 agent: AA airlines running a flight in your route with connection 1 and the fare of the ticket is 200. Shall I proceed with booking? 
 customer: Yes, you can reserve the ticket. 
 agent: Ok Pamela Walker, your ticket booking has done and the flight number is 1021. 
 customer: Thank you for spending your time. 
 agent: Thank you for choosing us, have a great journey.
Solution: book