Hello.
Hello. How can I assist you today?
 I am a film director and I have reserved a flight ticket to shoot a new song in Seattle but suddenly one of our team member meet with an accident, so we have postponed the shooting and I am in a busy schedule. can you please help me in flight ticket cancellation?
Sure, will you mention your name for checking the reservation status?
Thank you and my name is Sandra Taylor.
Please give me a moment.
Sure.
There is no reservation found under your name.
Not an issue with that one, thank you for checking my reservation status.
Welcome, have a great day.