Hi.
Hello, how can I assist you at this moment?
Due to my health problem I want to cancel my recent reservation, can you please help me to cancel my reservation?
Sure, I am happy to help you with that. Can I have your good name please to check your reservation status?
My name is Anthony Brown.
Ok, please wait a moment to get the reservation details.
Sure.
Sorry Anthony Brown, no reservation has found under your name to cancel.
Not an issue, thank you for your information.
Thank you for choosing us, have a great day.