Hello.
Hello. How can I help you?
I am Kathleen Lee. Can you book a ticket from MSP to ATL?
May I know your travelling dates please?
My planning dates are from 11/18 to 11/20.
There is a flight with single connection, can I proceed for booking?
I need a direct flight.
I am sorry no direct flight available  on your route.
That's ok. Thank you.
Thank you.