Hello.
Hello. How can I aid you today?
Please help me to change an existing reservation as my plan to meet my grand parents got postpone due to bad weather conditions.
Sure, I am here to help you.
Thank you.
May I know on whose name the ticket has been reserved formerly?
I am Timothy Allen.
I found a reservation on your name, may I know your new airport codes please?
My boarding and landing airport codes are ORD and BOS.
Ok, can you please provide your dates of journey?
I need to depart on Jan 5th and my return date will be on Jan 7th.
Ok, do you have any specifications?
I need a direct flight.
Ok, hold on for a moment. Let me check the best available flight for you.
Sure.
I found a flight for you with United Airlines and it costs you 100. Shall I proceed to reserve a seat in this direct flight?
That's fine, you can book the ticket.
Your ticket has been booked with 1021 flight number.
Thank you for your assistance in booking.
Welcome, thank you for choosing us. Have a great day.