Hi.
Hello. How may I help you today?
I want to cancel my recent reservation due to an emergency, can you please help me?
Sure, I am here to help you with that. May I know your good name?
Sure, my name is Anna Hall here.
Ok, wait for a minute.
Sure, I will wait.
I have found the reservation, can I cancel it?
Sure, You can cancel it.
Your reservation is cancelled.
Thank you for your service.
Thank you for reaching us.