Hi,.
Hello, how may I serve you now?
I want to change my existing reservation due to postpone of my client meeting so, can you help me with changing my reservation?
Sure, I will help you with that. May I know your good name?
My name is Jack Thomas.
Please wait for a moment, while I check for the reservation.
Sure.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No problem, thank you for the information.
Thank you for visiting us, we hope see you again.