Hello.
Hello. How may I serve you today?
Please help me to change my recent reservation.
Sure, we are here to help you. Can I have your name to check the reservation status?
Emma Robinson.
Thank you for giving your name, please wait a moment.
Ok.
Thank you for waiting. Sorry there is no active reservation have been found under your name in our database to change it.
Thank you for your information.
Thank you for approaching us.