Hello.
Hello, how can I guide you at present?
I want to change my reservation, can you please help me?
Sure, we are glad to help you to change it.
Thank you.
In whose name, your reservation has been done earlier?
My name is Dorothy Smith.
Ok, please wait for a while.
Sure.
Thanks for your time, there was no reservation found on your name to change it.
Ok, not a problem. Thank you for checking my reservation status.
Thank you for reaching us.