Hello.
Hello, how can I support you today?
I need to change my reservation as my trip got preponed, can you please help me in changing?
Sure, I can help you to make it easy.
Thank you.
May I know your name to check the status of your reservation?
Sure, I am Kenneth Lopez.
Sorry, we did not find any reservation on your name to change.
Ok, no problem. Thank you.
Thanks for approaching us, have a nice day.