Hello.
Hello. How may I assist you today?
Owing to an emergency I want to cancel my reservation, can you help me?
Ok, can you please provide your name for further processing?
Myself Benjamin Brown.
Brown, please wait for a moment.
Sure.
Sorry Brown, there is no reservation found on your name to cancel your reservation.
No problem, thanks for checking.
Are you expecting any other help from me?
No, thanks.
Thank you for contacting us.