Hi.
Hello, how may I assist you?
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
Ok. Sure, may I know your good name?
My name is Jacob Moore.
Give me a minute, I will check the previous list and let you know the details of it.
Ok.
Thank you for your time. No reservation found on your name.
Ok, no issues.
Thank you for reaching us, have a good day.