Hello.
Hello. How may I help you?
I am planning to book a flight ticket to CLT from ORD, can you please help me out?
Sure, may I know your travelling dates?
Sure, my trip dates are Apr 18 and Apr 20.
On which name shall I reserve flight ticket?
Please book the ticket with the name of Patricia Baker.
Do you have any connection limit?
Yes, I am looking for a flight with 1 connection.
Do you have any other specifications?
Yes, I prefer business class.
 Sorry, there are no flights found on given dates.
It's ok, thank you for the information.
 Thank you for reaching us.