Hello.
Hello, how may I serve you?
 I am planning my trip on 08/20 and 08/22 because that is convenient for me to manage my work in office. Will you please help me in booking my ticket?
Sure. So, please provide me airport codes?
My airport codes will be from CLT to JFK.
Ok, please wait a moment to check the availability of flight and I will get back to you.
Sure.
I am happy you to inform you we have AA airlines, flight number is 1019. Shall I confirm the ticket?
Ok, please confirm my ticket with the above flight.
Sure, your flight ticket has been confirmed. Thanks for approaching us.