Hello.
Hello. How can I help you at this moment?
I am Timothy Moore. Due to some problems in our home I am unable to travel the trip, can you please help me in flight ticket modification?
Sure, I will help you with that. Please wait a moment, I will check your previous reservation status.
Thank you for considering my request.
There is no previous reservation available in your name.
Ok, that's fine. Thank you for your quick information.
Thank you for reaching us, have a nice day.