Hello.
Hello.
I am Catherine Garcia.
How can I help you today?
Owing to an emergency, I would like to cancel my recent reservation. Can you help me with this?
Sure, I will help you with this. Please be on hold for a moment.
Sure, take your own time.
Catherine Garcia, there is no active reservation found under your name in our database.
Ok, not an issue. Thank you for providing information.
Thank you for contacting us.