Hello.
Hello, how may I aid you today?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, we are here to help you. Let me know your name to proceed further?
Thank you and myself Eric Anderson.
Ok, please wait a moment.
Sure.
Thank you for your time, sorry no reservation found on your name.
It's ok, thank you.
Thank you for reaching us.