Hi.
Hello, how may I guide you at this moment?
I want to cancel my reservation due to cancellation of my journey, can you please help me with this?
Sure, I can cancel your reservation right now. Before that I need to know your good name please?
Thank you for accepting my request, I am Margaret Brown.
Ok, wait for some time I will check the reservation on your name and get back to you.
Sure, take your own time.
We are sorry to say that, there is no active reservation found on your name.
It's ok, thank you for searching.
Thanks for approaching us.