Hello.
Hello. How may I assist you?
I want to cancel my reservation, can you please assist me?
Sure, I am here to help you with your concern.
Thank you.
May I know your name please to check your reservation status?
My name is Jack Lopez.
Please hold on a moment.
Sure.
Jack Lopez, no reservation has been found on your name in our database.
Ok, not an issue.
Thank you for choosing us.