Hello, would you please help me to cancel my reservation due to cyclone at my destination?
Hello, I am here to help you. May I please know your full name?
Sure, my full name is Kimberly Jones.
I am sorry to inform you that there is no reservation to be cancelled found on your name. Sorry for the trouble.
Ok, not an issue at all. Thanks for your time.
Thanks for opting us. Have a great day.