Hello.
Hello, how may I aid you today?
My name is Michael Lopez. I want to do some changes in my existing reservation. Can you help me for that?
Sure, I will help you in changing the reservation.
Thank you.
Please allow me a moment.
Sure, take your time.
Sorry Lopez, there is no active reservation on your name.
That's ok, thank you for checking.
Ok, thank you for reaching us.