Hello, I am Charles Anderson.
Hello, how can I serve you today?
I intend to cancel my reservation as my appointment with my doctor got cancelled. Can you help me with it?
Sure, give me a moment I will check and let you know.
Sure.
Thanks for waiting, we found a reservation with this name. Shall I proceed with the cancellation?
You can proceed with the cancellation.
Your ticket has been cancelled.
Ok, thank you for your service.
Thank you for approaching us.