Hello.
Hello, how may I render you at this moment?
I am Pamela Hernandez. I want to change an existing reservation, due to my health issues. Could you help me in changing the reservation?
Sure, please help me with your good name?
I already mentioned above.
Ok, give me a minute, let me check with your existing reservation status.
Sure.
There is no existing reservation found on your name in our records.
Not an issue.
Thank you for reaching us.