Hi.
Hello, how may I amend you?
I made a reservation earlier this week to give a seminar, but my seminar has been postponed.
Ok.
Can you help me to change my reservation?
Sure, may I know your good name for further process?
Sure, I am Michelle Johnson.
Thank you for sharing your name. Please, hold on.
Sure.
Thank you for your time. No reservation found on your name.
Ok, no issues. Thanks for your help.
Thank you for choosing us, have a nice day.