Hello.
Hello, may I know how best I can help you today?
I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me?
Sure, may I know your name?
Nicholas Miller here.
Sure, please wait for a while, I will check the reservation list and revert to you.
Ok.
we are sorry to inform you that, there is no reservation found with your name.
No problem, Thank you.
Thank you for reaching us. Have a good day.