Hello.
Hello.
I am Emily Nelson.
How may I aid you today?
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me in changing?
Sure, I am glad to help you out. Please allow me a moment.
Sure, take your time.
Sorry Emily Nelson, there is no flight in your route with your travel dates.
That's ok, thank you for your information.
No flight reserved on your name. Thank you for reaching us.