Hello. Myself Samantha Hall.
Hello, how can I support you?
Due to heavy rains cricket match got postponed, so I need to change my existing reservation. Can you please help me?
Sure, I am here to help you.
Thank you.
Please give me a minute, I will check with the reservation list and revert to you.
Sure, take your own time.
Thank you for your patience, we did not find any reservation on your good name.
That's ok, thank you for checking.
Thank you for choosing us.