Hello.
Hello. How can I guide you?
I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation?
Sure, We can help you out. May I know your name?
Thank you and my name is Donald Rodriguez.
Give me a minute.
Sure.
 Thanks  for your time, We didn't found any reservation by this name.
It's ok, thank you for your help.
Thank you for reaching us.