Hello.
Hello. How may I help you?
My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?
Sure, may I know your name please to check the reservation status?
My reservation was done under the name Pamela Thomas.
Pamela, there is no reservation found with your details.
That's ok, not an issue. Anyways, thank you for the information.
Thank you for reaching us, have a good day.