Hello, I am Rebecca Perez.
Hello, Rebecca Perez. How can I assist you today?
As my schedule of an business trip got  cancelled, I want to cancel my reservation. Can you help me in that?
Sure, we are here to help you. Please wait I will check and let you know the availability.
Sure.
Sorry to say that there is no reservation found in your given name.
Ok, Thank you for your information.
Thank you for reaching us.