Hello.
Hello, how may I assist you?
I am Gary Edwards. As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. Can you help me?
Sure, I will help you out. Please allow me a moment to check the previous reservation on your name.
Sure.
Sorry Gary, no reservation found on your name in our data.
That's fine. Anyway, thank you for your help.
Thank you for reaching us.