Hello.
Hello, how may I aid you at this moment?
Myself Pamela Phillips. I want o change my existing reservation due to bad weather conditions. Can you help me in that?
Sure, I am here to hep you with this.
Thank you.
Please hold for a moment, let me check your previous reservation status.
Sure.
Thank you for waiting, there is no active reservation found with your name in our reservation list to change it.
Ok, not an issue.
Thank you for reaching our agency, have a nice day.
Thank you for your service.
Most welcome.