Hi.
Hello, how may I be your helping hand today?
Owing an emergence, I want to cancel my recent reservation. Can you help me with it?
Sure, can I have your name please?
My name is Margaret Miller.
We found a reservation with your name. Shall I proceed with cancelling?
Ok, please go with cancellation.
Your ticket has been cancelled.
Thanks for the help.
Thanks for your presence. We hope to serve you again.