Hi. I am Joseph Clark.
Hello, how may I aid you for the day?
I would like to change my existing reservation, due to bad weather conditions I was fallen sick. Can you please help me in changing?
Sure, please be on hold.
Ok.
Thank you for your time. Sorry, there is no reservation matching with your name in our portal to make changes further.
Ok, no issues at all. Thank you for your valuable information.
Thank you for reaching us. Hope to serve you again.