Hi.
Hello, how may I aid you?
Please cancel the reservation with the name of Samuel Lopez, as my trip got cancelled due to heavy rains at the destination.
Sure, we are here to assist you.
Thank you.
Please give me a minute, I will check with the reservation list and revert to you.
Ok, take your time.
Thank you for your patience, There was no reservation found on your given name.
Fine, thank you for your kind information.
Thank you for contacting us.