Hi.
Hello. How may I assist you?
I want to change my existing reservation because I have to stay for some more days with my grandfather, can you please help me?
Ok, please provide your name to check your reservation.
Sure, my name is Andrew Perez.
Please wait a moment, let me check.
Sure.
Thanks for your time, there is no reservation found on your name.
No problem, thank you for the information.
welcome, have a nice day.