Hello.
Hello, how may I assist you?
Can you please help me in changing my previous reservation?
Sure, we are here to help you.
Thank you.
May I know your name please?
Myself Jessica Wilson.
Please wait for a while.
Sure, take your time.
Thanks for your time, there is no active reservation found in your name.
It's ok, thank you for your help.
Thank you for reaching us.