Hello.
Hello. How can I provide assistance to you?
Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates.
Sure, We are here to assist you.
Thanks for that.
May I know your name to trace your details?
Sure, my name is Emma Thomas.
Give me a minute.
Sure, I'll wait for your response.
 Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
Oh! May be I did a wrong booking. Thank you anyways.
Thank you for choosing us.