Hi.
Hello. What type of service do you need from our travel agency?
I have to cancel my flight ticket that one of my friend got engaged, so I have to attend to that party. Can you please help me in cancelling my flight ticket?
Sure, I am here to help you.
Thank you.
Can you please tell me your good name?
Sure, my name Daniel Rodriguez.
Ok, please wait a minute. I will check your ticket status and let you know.
Sure, I will wait for your response.
I am really sorry to inform you, there is no reservation on your name to cancel.
It's alright, no problem with that one. Thank you for your help.
You are welcome, thank you for reaching us.
You are welcome.
Have a nice day.