Hello.
Hello. In which way I can assist you today?
I want to attend my relative funeral.Can you book a ticket from EWR to DCA?
Sure, I will help you with that. Can you please provide your travelling dates?
My planned travel dates are 11/21 and 11/23.
May I know your name to book a flight ticket?
Sure, Melissa Hall here.
Would you like to travel in a business class or in an economy class?
No issues with class, but I want to flight with maximum number of connection 1.
Ok, please be on  hold to check the flights.
Sure.
Thank you for your information, there is a flight 1028 with a 1 drop off in Delta airlines and the fare of the ticket is 100. Is it ok for you to book the ticket?
Sure, you can proceed with that booking.
Ok, your ticket has been confirmed in economy class.
Thank you for the booking.
Thank you for reaching to our services, hope you have a great journey.