Hi.
Hello. How may I help you today?
Owing to an emergency, my business conference got postponed. So I want you to change my existing reservation.
Sure, I'll help you in changing an existing reservation. Could you please let me know your name to check the reservation status?
Sure, I have a recent reservation with name Anthony Lee.
Please wait a moment.
Sure.
Thank you for waiting, sorry to inform you that there is no reservation found by this name.
Ok, not an issue. Thank you for your assistance.
Thank you for opting us.