Hello.
Hello, how may I aid you?
I am Anthony Perez. I want to cancel my reservation, due to some problems I am unable to travel those dates so can you please cancel my ticket?
Sure, please wait a moment I will check your details and proceed further.
Ok.
Sorry to say, there is no reservation on your name in my database.
Oh! It's ok no problem.
Thank you for reaching us, have a nice day.