Hello.
Hello. How may I help you for today?
Frank Thomas this side.
Frank Thomas, what can I do for you?
Please help me in making some changes in existing reservation, due to my busy schedule on my previously planned dates.
Let me search for your existing reservation.
Ok.
I couldn't find any reservation by your name Frank Thomas.
It's ok.
Thank you for choosing our agency.
Most welcome.
Have a great afternoon.