Hi. I am Linda Gonzalez.
Hello, how may I render you today?
I want to change my existing reservation, due to rainfall my sports event has been postponed. Can you please help me?
Sure, Please wait a minute.
Sure.
Thank you for waiting, we found a reservation on your name. Can you please provide your new journey details?
My new reservation starts  from AZ-PHX and end to TX-DFW. My planned dates are 01/16 and 01/18.
Ok, please wait for a moment.
Sure.
Thank you for waiting, we are sorry to inform you that, there is no flights are available on your mentioned details.
Ok, no issues. Thank you for your service.
Thank you for reaching us.