Hello.
Hello, How exactly I can serve you the best today?
I am Mary Parker, I planned a trip to meet my friend but due to some reason my plan is cancelled.
Sure, we are gleeful to help you for cancellation. Please wait a while.
Sure.
Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Its ok. Thank you.
Thank you for reaching us.