Hi.
Hello.
I am Frank Walker.
How can I assist you at this moment?
Can yuo help me in changing my recent reservation, as my exam is postponed?
Sure Walker, I will help you with that.
Ok.
Please wait a moment to check your reservation status.
Sure.
Sorry Frank Walker, no reservation has found under your name to change.
That's ok, thank you.
Thank you for choosing us, have a good day.