Hello.
Hello, how can I assist you today?
I want to cancel my reservation as my plan to visit my home is Cancelled. Can you help me?
Sure, I am gleeful to help you with that. May I know your name please?
My name is Ronald Clark.
Please wait for a while, let me check your previous reservation status.
Sure.
Thank you for waiting. There is no active reservation found on your name in our database to cancel.
Ok, thank you for the information.
Thank you for reaching us, have a great day.