Hello.
Hello, how may I aid you?
I'm Lisa Lewis.
Nice to meet you Lisa.
Thank you. I am planning to attend music concert at Washington, can you please help me with booking a flight ticket?
looks you are a big fan of music. To book the flight ticket I need your airport codes?
Ye, my origin airport code is CLT and the destination airport code is IAD.
Ok, please share the travel dates?
Sure, I would like to take off on 05/14 and return back from Washington on 05/16.
Wait for a moment please.
Ok, but please make sure that the connection limit is 1.
Thanks for your patience. I have found a flight with price 100 and one connection.
That's great, please proceed with the booking.
Sure, your flight ticket is confirmed with UA airlines.
Thank you for your help.
Thanks for choosing our airlines.