Hello.
Hello, how may I assist you at  this moment?
My name is Jennifer Harris. I want to cancel my recent reservation due to my meeting got postponed. Please help me with that.
Sure, we are here to help you.
Thank you.
Please be on hold for some time.
Sure.
Sorry we did not find any reservation against your name in our database.
Ok, not a problem. Thanks for your information.
Thank you for approaching us. Have a good day.