In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details

Q: customer: Hi. 
 agent: Hello, how can I help you? 
 customer: Can you please help me in booking a flight ticket to SEA from BOS? 
 agent: May I know your desired travel dates please? 
 customer: My travel dates are from Mar 03 to Mar 05. 
 agent: Do you have any specifications? 
 customer: I need a connecting flight. 
 agent: May I know your name please? 
 customer: I am Stephen Carter. 
 agent: There is a flight with connection limit 1 and fare 100, shall I proceed for booking? 
 customer: You can proceed. 
 agent: Your ticket is booked, flight number 1011 with Spirit Airlines. 
 customer: Thank you. 
 agent: Thank you for opting us.

A: book
****
Q: customer: Hi. 
 agent: Hello, how can I guide you today? 
 customer: Can you help me in changing my recent reservation? 
 agent: Sure, I will help you. May I know your good name please? 
 customer: My name is Andrew Lopez. 
 agent: Please wait for a while. 
 customer: Sure. 
 agent: Thanks for your time, there is no active reservation found on your name. 
 customer: Ok, No issues. Thank you. 
 agent: Thank you.

A: no_reservation
****
Q: customer: Hello. 
 agent: Hello, how may I serve you at this moment? 
 customer: Pamela Anderson here. I need to cancel my recent reservation due to some issues, can you help me? 
 agent: Sure, I will help you. Please wait for a moment. 
 customer: Sure, take your time. 
 agent: Sorry, there is no reservation existing on your name. 
 customer: Ok, no issues. Thank you for the information. 
 agent: You are welcome, have a nice day.

A:
no_reservation
****