Hello.
Hello, how may I aid you today from my end?
Can you please chgeck with my previous booking status and help me with changing my journey dates?
Sure, I am here to help you out. Please provide me your respected name.
My name is Timothy Mitchell.
Please allow me a moment to check the reservation status.
Sure.
Sorry  Timothy Mitchell, there is no active reservation on your name in our database.
Oh! That's fine. Anyways, thank you for checking.
Thank you for reaching us.