Hi.
Hello, how can I assist you today?
Actually, I want to change my reservation which is done recently due to some problems, can you please help me?
Sure, I will help you with that. Let me know your name to check your reservation?
Sure, my name is Benjamin Mitchell.
Ok, please wait a moment.
Ok, I will wait.
Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name.
That's fine. Anyways, thank you for your service.
Thank you for choosing us.