Hi.
Hello, how can I help you today?
Owing an emergence, I want to change my existing reservation. Can you please help me with it?
Sure, we are glad to help you. Could you please provide your name to check your previous reservation status?
My name is Lisa Martin.
Ok, please be on hold.
Ok.
Thank you for waiting. We did not find any reservation with your name.
oK, no issues. Thanks for the help.
Thank you for reaching us. Have a good day.