Hello.
Hello. How may I assist you?
My holiday trip has been cancelled. So, I would like to cancel my reservation which is under my name. Can you please help me with that?
Oh! That's sad to hear, can you tell me your name please?
Sure, my name is Gary Edwards.
Ok, give me a moment to check.
Sure, take your time.
Gary Edwards, no reservation was found by your name. Sorry for the inconvenience by our agency.
Ok, no issues. My brother might have cancelled my reservation. Anyways, thank you for checking.
Have a great day Gary Edwards.