Hello.
Hello.
I am Donald Hill.
How can I help you at this moment?
I would like to cancel my recent reservation due to emergency I need to stay at my home town. Could you please help me?
Sure, I will help you with this. Please be on hold for a moment while I check your reservation status.
Sure, I will wait for your response.
Donald Hill, there is no active reservation found your name in our database to cancel it.
No worries, thank you for the information.
Thank you for contacting us.