Hello.
Hello. How may I help you?
Can you help me in changing my existing reservation?
May I know your name please?
I am Nicole Garcia.
Your reservation is successfully found.
Ok.
May I know your airport codes please?
 I need to leave from my nearest airport AUS to reach MSP.
May I know your travel dates please?
I want to travel on 03/24, and return on 03/26.
Do you have any connection preferences?
I need a direct flight.
Is there any preferences for you?
I want to depart in the evening time.
Is there any other preferences?
No.
No flights found as per your preferences.
Ok, no issues.
Thank you.