Hello.
Hello, how may I aid you today?
I need to change my recent reservation because my travel dates are wrong in that. Can you help me?
Sure, I am here to help you before that I need your name to check your status of reservation.
The previous ticket is with name Ruth Hall, so please check with this name.
Thanks for giving your name,please wait a moment let me get your previous reservation.
Ok, I will wait for your response.
Thanks for your time, there is no reservation existed on your name.
Oh! It's ok, thank you for checking.
Ok, thanks for consulting us.