Hi.
Hello, how may I aid you?
I am Karen Moore. I made my reservation in advance, but now found out I don't have any leaves so want to cancel my reservation.Please help me to cancel it.
Sure, I am here to help you. Please wait for a while.
Thank you. Ok.
Thanks for your time, there is no active reservation found in your name.
That's Fine, Thank you for the information.
Thank you for opting us.