Hello, Donna Adams here.
Hello Donna. Nice to meet you. For what service do you waiting from my side?
I want to cancel my recent reservation, as I am no longer interest in that trip, as most of my friends are not attending. Can you help me with this?
Sure, I am happy to help with cancelling the reservation. Please wait a while, let me check the previous reservation status.
Sure.
Thank you for waiting. Sorry Donna, I did not came across your name in the reservation list.
That's ok.
Thank you for reaching us.
Thank you for your time.
Most welcome. Have a good day.