Hi.
Hello.
I am Helen Roberts.
How may I assist you at this moment?
Could you please help me to update my journey dates in my existing reservation?
Sure, I will help you with that.
Thank you.
Please wait a moment to check your previous reservation. We regret to inform you that there is no reservation found on your name in our records.
Ok, not an issue. Thank you for your information.
Thank you for reaching us, have a great day.