Hi.
Hello. How may I help you at this minute?
I want to cancel my recent reservation due to an emergency, can you please help me?
Sure, I am here to help you with that.
Thank you.
May I know your good name?
Sure, my name is Emma Adams here.
Please wait for a minute.
Sure, I will wait.
Sorry to inform you that, there is no reservation found on your name in our database.
Ok, not an issue.Thank you for your information.
Thank you for reaching us. Have a nice day.