Hello.
Hello. How glad that I can assist you at this moment?
Please help me to cancel my active reservation as my meeting was cancelled.
Sure, I am happy to help you and can I know your previous ticket booking?
I have reserved flight ticket on my name Cynthia King.
Be on hold for a while.
Ok.
Thank you for waiting, there is no active reservation found for the user name to cancel it.
Ok, no problem. Thank you.
You are welcome and thank you for contacting us.