Hello,.
Hello.
I am Brian Harris.
By what way can I help you out?
As I have fallen sick, due to bad weather I would like to cancel my recent reservation.
Ok.
Can you please help me with that?
Sure, I will help you.
Thank you.
Thanks for being patience.
Ok.
I did not get any reservation on your name to cancel.
Ok, no issue.
Thank you for choosing us.