Hi.
Hello. How may I help you?
I am Elizabeth Rodriguez, can you help me to book a flight from DCA on 07/05?
Ok, may I know your return journey details?
I am planning to return on 07/07 from OAK.
 Is there any additional preferences do you have?
I need a connecting flight.
There is a connecting flight-1027, is it ok for you?
Proceed with booking.
Ok, booking is done on AA airlines.
Thank you.
Welcome, have a safe journey.