Hello.
Hello. How may I help you?
I would like to change my reservation which is under my name, as my business meeting has been postponed. can you please help me with that?
Sure, I am happy to help you. Please help me with your name.
My name is Jack Nelson.
Thank you so much, please wait for a while. I will check your reservation status and get back to you.
Sure, take your time.
Sorry, I have not found any reservation under your name in our database.
Ok, no issues. Thank you for checking.
You are welcome and thank you for choosing us.