Hi.
Hello, how may I help you?
Myself Mary Lee I want to travel from ORD to PHX, can you please book a flight ticket for me?
Sure, can you tell me your trip dates?
My travelling dates on 11/21 and 11/23.
Ok. Wait a minute. Can you tell me you want prefer direct flight?
Please check for 1 drop of flight.
Ok. sorry Mary, there is no flight with 1 connection.
It's ok. Thank you for the information.
Most welcome.