Hi.
Hello. How may I serve you at this moment?
Owing to an emergency, I want to change my reservation. Can you please help me with that?
Sure, I am here to help you.
Thank you.
Can you please help me with your good name?
I am Nancy Martin.
Ok, please wait for few minutes, let me check with your recent reservation status.
Ok.
There is no recent reservation found on your name in our data base.
No issues, thank you for your information.
Thank for availing us.