Hello.
Hello. How may I assist you?
I want to cancel my reservation as I am unable to travel due to some health issues, so please help me to cancel.
Can I have your good name please?
Sure, my name is Dorothy Campbell.
Please give me a moment, let me check your reservation and get back to you.
Sure.
There is no reservation found with your given name in our data.
No problem, thanks for your effort.
Thank you for availing us.