Hi.
Hello, how can I aid you?
I want to cancel my reservation which is done recently due to some health issues, can you please help me?
Ok, please can I know your name to proceed to the reservation page and check?
Sure, my name is Christine Smith.
Please wait a moment.
Sure, I will wait.
Ok, thank you for waiting. Your reservation has been found and cancellation is done successfully.
Thank you for your service.
You are welcome, thank you for choosing our agency.