Hi.
Hello.
Shirley Walker here.
How can I help you?
I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves, so can you please cancel it?
Sure, I will cancel it. Please, wait a minute.
Ok.
Thank you for waiting, there is no reservation found on your name to cancel.
That. That's ok, thank you.
Thank you for approaching us.