Hi.
Hello, how can I support you today?
Can you please find a flight from CLT to AUS?
Sure, your travel dates please?
My journey dates are from Dec 14 to Dec 16.
Would you like any break in your journey?
Yes, I need 1 break.
Any other preferences?
No.
Can you share your name to proceed further?
My name is Jerry Martinez.
Southwest Airlines has a  connecting flight with number 1006 for fare 100, shall I proceed?
Please book it.
Your ticket is reserved in economy class.
Thank you for helping me with booking my flight reservation.
Thank you for opting us.