Hello.
Hello. How can I help you today?
I want to cancel my recent reservation, can you please help me with this?
Sure, I am here to help you with that, can I know your good name to proceed further?
I am Ronald Nelson.
 I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.
Ok, no problem. Thank you for your information.
Thank you for reaching us.