Hi.
Hello. How may I help you?
I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation,.
Sure, I am here to help you with that, can I know your good name to proceed further?
Amy Hernandez is my name.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Ok.
I am sorry to say you that there is no reservation found under your name in our database.
That's ok, thank you.
Welcome Amy Hernandez.