Hello.
Hello. How may I serve you?
I am Jerry Thomas, I need to cancel my existing reservation due to postpone of my exams.
Ok.
Can you please help me?
Sure, I will help you. Give me a minute to check the previous reservation with your name.
Sure.
Thanks for giving your valuable time. Sorry to inoform you that, there is no reservation found on your name.
No problem, thank you for the information.
Thank you for availing us.