Hello.
Hello. How may I assist you today?
 We family want to visit a Charlotte, CLT from BOS, can you find a ticket for me?
Sure, may I know your name to proceed further?
Yes, I am Rachel Nelson.
Nice to meet you Rachel. What dates you want leave and return?
Sure, my travel dates are 05/19 to 05/21. Make sure that the connection limit is 1.
Sure, I found a flight with your details it's exactly matched with your connection. Could I make a reservation?
Yes, go ahead please.
Your ticket has been booked with flight number 1003 and airline Delta. Thank you for approaching us, have a safe journey.