Hello.
Hello.
I am Emma Rodriguez.
How can I assist you?
Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?
Sure, we are happy to help you. Please wait for a while.
Sure, I will wait for your information.
Thanks for waiting, there is no active reservation on your name in our records.
Oh! That seems my brother has already cancelled my reservation on behalf of me. Thank you for providing information.
Thank you for availing us.