Hello.
Hello. What help do you required from us?
Can you help me in changing my existing reservation?
Sure, I'll help you with this. I need some basic information to check your ticket details, can you please tell me your full name?
Thank you. My name is Daniel Miller.
Ok, please wait a minute I will get back to you with the present status.
Sure, I will wait for your information.
Thank you for waiting, I have checked in reservation list to change your ticket, but could not find any reservation with your name.
Ok, not an issue. Thank you for providing information.
Thank you for approaching us.