Hello.
How can I assist you today?
I want to cancel my ticket due to an emergency. Can you aid me in cancelling my ticket?
Sure, we are here to help you.
Thank you.
May I know your name?
Ticket was reserved on the name Anna THompson.
Ok, wait for some time I will check the reservations on your name and get back to you.
Take your time.
Thanks for waiting there is no reservation found on your name.
No issues. Thank you for checking.
Thanks for approaching us.