Hello, I am Daniel Edwards.
Hello, how can I amend you?
I just want to cancel my recent reservation, due to heavy floods at my source. Can you help me with cancellation?
Sure, we are here to help you. Please wait for a moment, I will check the reservation list and revert to you.
Sure.
Thank you for your patience. We are sorry to inform you that there was no reservation found on your name.
That's Ok, thanks for your response.
Thank you for opting us.