Hello.
Hello, how may I assist you today?
My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?
Sure, may I know your good name please?
My reservation was done under the name Thomas Lee.
Please wait for a moment.
Sure, take your time.
Sorry Lee, there is no reservation found as per your name in our database.
Ok, not an issue. Anyways, thank you for the information.
You are welcome.Thank you for reaching us with a query.