Hello, Ronald Allen here.
Hello, Ronald Allen, how can I assist you today?
Due to health emergency to my great grandfather, I want to cancel my recent reservation. Can you help me for cancellation?
Sure, we will help you. Please hold on for a couple of minutes.
Sure.
Thanks for your time, we are sorry to inform you that no reservation has found based on your specified name.
Ok, no issue. Thanks for your service.
Thanks for opting our service, have a great day.