Hello.
Hello.
I am Cynthia Young.
How can I aid you at this moment?
I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me in changing?
Sure, I will help you with that.
Thank you.
Please hold on a moment, I will check your previous reservation status.
Sure, take your time.
There is no previous reservation available in your name.
That's ok, thank you for your information.
Thank you for reaching us, have a good day.