Hello. I am Amy Moore.
Hello, how can I serve you today?
I want to change an existing reservation, can you please help me in that?
Sure, I am glad to help you.
Thanks for accepting my request.
Please be on hold.
Sure, I will wait for your response.
There is no active reservation found on your name in our database.
Ok, that's not a big problem. Thanks for your information.
Thank you for choosing us.