Hello.
Hello. How may I help you today?
Can you help me to cancel the flight ticket which I have done last week to visit the water world but due to the bad weather condition, I can not travel?
Sure, I am here to help you with that.
Thank you for accepting my request.
Could you provide me your name?
Sure, I am Justin Lee.
Please wait for a moment.
Sure.
We are great to say that, there is no reservation found on your name in our database.
That's fine, thank you.
Thank you for approaching us. Have a great day.