Hi.
Hello, how may I assist you today?
As my business meeting is postponed to some other date in New York. So can you change my flight ticket reservation?
Sure, can I know your name?
The flight ticket was booked on the name of James Hall.
Just a minute.
Sure.
Thanks for waiting, there is no active reservation found on your name.
Not a problem. Thanks for your information.
Thank you for reaching us.