Hello, I am Dennis Martin.
Hello Dennis, how may I help you?
I want to change my existing reservation, due to an emergency. Can you help me with that?
Ok Dennis, I will help you with this. Please, wait a moment let me check the reservation on your name.
OK.
In my search, I found a previous reservation your name. Can I change it Dennis?
Sure.
Please, provide me your location codes?
My new source is at IAH and destination is at DEN.
Share your travel dates please?
I want to fly on 05/05 and return on 05/07.
Here is a direct flight with your request, can I proceed it?
Ok, please make it confirm.
Your ticket has been booked with 1015, and the airline is Southwest.
Thanks for your excellent customer service.
Thank you for reaching us.