Teacher:In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Teacher: Now, understand the problem? Solve this instance: customer: Hi. 
 agent: Hello. 
 customer: I am Kathleen Phillips here. 
 agent: How may I assist you? 
 customer: I want to reserve my ticket from CLT to MSP, can you please help me in this? 
 agent: Sure, I will help you out with that. May I know your travel dates to proceed further? 
 customer: Ok, my preferable dates of journey are from 09/07 to 09/09. 
 agent: Ok, please be on hold. 
 customer: Sure, I will wait. 
 agent: There is connecting flight from Hawaiian airlines with a fare of 100, shall I proceed with booking? 
 customer: Ok, please go ahead with this ticket booking. 
 agent: Ok, your ticket is confirmed with the flight-1024. 
 customer: Thank you for your help in booking my ticket. 
 agent: Thank you reaching us.
Student:
book