Hi.
Hello, how may I help you?
I want to change my reservation due to postponement of my exams, can you please help me out?
Sure, I can help you out. May I know your name please?
I am Linda Gonzalez.
Ok, please wait.
Ok.
I regret that there is no reservation found on your name.
Ok, no problem. Thank you for your response.
Thanks for availing our services.