TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hello. 
 agent: Hello, how may I guide you today? 
 customer: I am Stephen Turner, can you assist me to book a flight from DEN to ATL? 
 agent: Sure, could you please share me with your dates of trip? 
 customer: Ok, my travel date is on 01/07 from Denver and return date is on 01/09. 
 agent: Ok, please hold on for a mean while. The flight with the connecting flight of fare 100 has found, shall I book this ticket booking? 
 customer: Ok, please the book. 
 agent: The flight with the Delta airline and flight number is 1009 has been confirmed. 
 customer: Thank you for helping me with the booking. 
 agent: You are welcome and have a happy journey.

SOLUTION: book

PROBLEM: customer: Hello. 
 agent: Hello. 
 customer: Edward Young here. 
 agent: How may I assist you today? 
 customer: I would like to visit New York to meet my old friend there, so can you please help me out with booking of a flight ticket? 
 agent: Sure, when would you like to fly? 
 customer: I would like to fly on 08/13 and please book a return ticket on 08/15. 
 agent: Ok, please provide your airport codes that you want to travel. 
 customer: Sure, I want to travel from AUS to JFK. 
 agent: Please give me a moment. 
 customer: Sure, take your time to check. Please ensure that flight should be with single connection. 
 agent: Thank you for waiting. 
 customer: No problem. 
 agent: There is no flights found as per your requested details. 
 customer: Oh! so sad to hear. Anyway, thank you for the information. 
 agent: Welcome, have a great day.

SOLUTION: no_flight

PROBLEM: customer: Hello. I am Raymond Thompson. 
 agent: Hello, how may I support you today? 
 customer: I got an invitation for Pasadena Strawberry festival from my step mom, can you help me to book a flight ticket to Seattle, within the price of 200? 
 agent: Sure, we are here to help you. May I know your connection limit? 
 customer: I need a connected flight. 
 agent: Could you please provide your travelling days? 
 customer: I want to start my journey on 08/07 and return at 08/09. 
 agent: To move for booking we need your airport codes. 
 customer: My airport codes are: PHX and SEA. 
 agent: Please wait for a while. 
 customer: Ok. 
 agent: Thank you for your time. We found a flight 1002 in Jet Blue and with a price limit 100. It is a single connection flight. Shall I proceed with this flight? 
 customer: Perfect, Please proceed with this airline. 
 agent: Thank you for making us to serve you, your ticket has been confirmed. 
 customer: Thank you for your service .

SOLUTION:
book