Hello.
Hello, how may I address you?
I am Susan Perez. I planned a program in a Private hotel with my team members.But my team member met with an accident and his leg got injured , so we were unable to make a program. please help me in cancelling my previous reservation.
Sure, let me check the reservation list and revert to you.
Sure.
Thanks for waiting Susan Perez. We could not find any reservation active by your name in our data base.
No problem, thank you for your information.
Thank you for approaching us.