Hello.
Hello. How can I guide you today?
My holiday vacation has been postponed. Can you please help me for changing the existing reservation?
Sure, I will help you with changing, may I know your name please?
Thank you, my existing reservation is on the name of Paul Collins.
Please hold on for a moment to check your reservation status.
Sure.
Paul, I did not find any reservation with your name in reservation status.
Ok, no problem.
Thank you for reaching us.