Hi. Betty Roberts here.
Hello, how may I assist you for today Roberts?
Please cancel my recent reservation which I have done with my name.
Yes, I help you about it. Give me a moment please to check the existing reservation.
Ok, take your time.
Sorry Betty Roberts, I did not find any previous reservation under your name in our listing.
It's ok, thanks for your information.
Do you have any other requirements?
No, you have given enough information.
Ok, fine.