Hello.
Hello, how can I serve you at this moment?
I am Shirley Williams. I want to change an existing reservation, due to my interview got postponed. Could you help me in changing the reservation?
Sure, to proceed further I need your good name please? Ok, please wait for some time.
Sure.
Thank you for your time, there is no recent reservation found on your name.
Not an issue.
Thank you for approaching us, have a good day.