Hello.
Hello, how can I assist you today?
Please cancel my recent reservation owing to an emergency.
Sure, I will help you with cancellation. May I know the name on which reservation is done?
My name is Justin Lee.
Please wait for a moment, while I search for your reservation.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
Thanks.
Thank you for visiting us, we hope see you again.