Hello.
Hello, what can I do for you?
Unfortunately, I want to cancel my recently done reservation can you please help in this intent?
Oh! that's sad news, may I know your name to check with existing reservation by your name before I cancel it?
Sure, my name is Kenneth Walker.
Ok, wait for a while till I check for you.
Sure, take your time.
Kenneth Walker, no reservation was found by this name.
That's fine.
Can I help you with any other information, please let me know?
No, thank you for your information.
Thank you for reaching our services, have a great afternoon.