Hello.
Hello. How can I assist you at this moment?
I am Margret Harris. I would like to cancel my reservation as I am leaving for hometown, can you please help me out?
Sure, I will help you with cancelling my reservation.
Thank you.
Please wait a moment to check your reservation status.
Sure.
Sorry Margret Harris, no reservation has found under your name to cancel.
Ok no problem, thank you for your services.
Thank you for choosing us, have a good day.