Hello.
Hello, how may I help you today?
Due to my ill health, I would like to cancel my recent reservation to Dallas. Will you help me with this?
Sure, I am here to help you with this.
Thank you.
May I know your name please for further process?
My name is James Collins.
Please wait for a moment.
Sure, take your own time.
Sorry James, there is no reservation found as per your name to cancel it.
Ok, not an issue. Thank you for providing information.
You are welcome always.