Hello,. I am Jennifer Green.
Hello, how may I oblige you today?
I made a reservation for round trip and got a connecting flight but now I want change a reservation with a direct flight. Can you help me with that?
Sure, I will help you with this.
Thank you.
Please wait for a minute.
Sure.
Thank you for waiting, sorry to say that there is no reservation found on your name.
Ok, no issues. Thanks for the information.
Thank you for reaching us.