Hi.
Hello. Can you please tell me how may I guide you?
I need to cancel my reservation due to my ill health. Can you please help me about that?
Sure, I am happy to help you to cancel your recent ticket. Can you please let me know your name?
Thank you for considering my request. My name is Justin Allen.
Ok, please give me a minute. I will check your ticket status and get back to you.
Sure.
I regret to inform you that, there is no active reservation found with your name to cancel the ticket.
Not a problem, anyways thank you for the information.
You are welcome. Thank you for reaching us.