Hello.
Hello, how can I guide you for today?
Myself Margaret Taylor, can you help me to cancel the reservation I had did recently?
Sure, I will help you with that.
Ok, please take your time.
Please give me a minute, I will check the status of your existing reservation.
Ok.
Sorry, there is no reservation found under your name in our database.
That is ok, thank you for assisting me.
Thank you for contacting us, have a nice day.