Hello.
Hello. how can I assist you now?
I have some personal matters that need fixing, so I need to cancel my recent reservation.
Sure, I will help you to cancel the ticket. May I know your good name?
My name is Jerry Baker.
Please wait for a moment.
Sure.
Thanks for waiting, sorry to inform you there is no any reservation found on your name.
That's not a problem. Thank you.
Thank you, have a nice day.