Hello.
Hello, how may I help you?
I have to cancel my reservation due to my planned event got cancelled. So please help me with that.
Sure, I am here to help you for this. May I know your name please?
Thank you. Please check the reservation with my name Brian Martinez.
Just a moment, let me check your reservation status in our database.
Sure, take your time.
Sorry to inform, no reservation is found under your name to cancel.
Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time.
Thank you very much for approaching our agency.