Hello, Karen Wright here.
Hello, how may I amend you today?
I made a reservation earlier to attend for an exam, due to some issues my exams has been postponed. Can you help me to change it?
Sure, we are here to help you. Please wait for a while.
Sure.
Thank you for waiting, There was no reservation found on your name.
That's Ok, thanks for your help.
Thank you for connecting with us.