Hello.
Hello, how can I help you?
I want to change my reservation as I have some health issues, so please aid me in changing.
Sure, I am here to aid you.
Ok.
May I know your name to check the reservation?
Sure, my name is Sarah Adams.
Please, wait for a while.
Sure.
Thank you for your time, there is no reservation found on your name.
No issues, thanks for your service.
Thank you for contacting us.