Hello.
Hello, how can I help you today?
Owing to an emergency I have to attend a meeting as if now I had to request for cancelling my reservation, Can you be my helping hand in doing it?
Sure, I am happy to help you. Please wait for a couple of minutes.
Ok.
May I know your name?
My name is Catherine Baker.
Ok, Thank you for waiting. Unfortunately, we found no reservation.
Ok, no worries. Thanks for your response.
Thank you for connecting with us.