Hello,.
Hello, how can I help you?
I have planned to visit Austin but due to heavy snowfall, I want to cancel my reservation. Can you please help me in cancellation?
Sure, I am here to help you. Please stand by.
Ok.
May I know your name please?
My name is Christine Edwards.
Thank you for your name, sorry to say no reservation found on your name.
Not an issue, thank you.
Thank you for reaching us, have a nice day.