Hello.
Hello, how can I help you?
Can you please help me in changing my existing reservation, as my exams got postponed?
Sure, I can help you with that one.
Thank you.
May I know your name for checking purpose?
Sure, my name is Jack Miller.
Please allow me a moment.
Ok, sure. Take your own time.
Thank you for waiting, there is no reservation found for the user name in our data base to change the booking.
Ok, no problem. Anyways, thank you.
You are most welcome and have a nice day, thank you for reaching us.