Hello, I am Timothy Mitchell.
Hello, how may I support you for today?
My seminar has been postponed so, I want to change my existing reservation. Can you help me with this?
Sure, please wait a moment meanwhile I'll check the details of your reservation.
Sure.
Sorry Mitchell, I didn't found any details in my database regarding your reservation.
Ok, Thank you for your service.
Thanks for availing us, have a nice day.