Hi.
Hello, how may I assist you now?
Will you please assist me to change my existing reservation as my plan to meet my friend got postponed?
Sure, I will help you with that. May I know your good name please?
Thank you. Susan Rodriguez here.
Thank you for your name, please wait for a moment.
Ok.
Thank you for waiting, sorry there is no reservation found on your name in our system data.
No issue. Thank you for the information.
Thank you for visiting us, we hope see you again.