Hello.
Hello. How may I help you?
I am Edward Miller. I would like to change my recent reservation, can you help me with this?
Sure, I am here to help you with that.
Thank you.
Please hold on for a minute. I will check the status and get back to you.
Sure.
Sorry to inform you that, there is no active reservation with your name in our database.
That's fine, thanks for your information.
You are welcome. Thank you for approaching us.