Hello.
Hello, how can I assist you at this moment?
Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?
Sure, I am ready to help you with that.
Thank you.
Can I have your name please to check existence of your reservation?
Yes, I am Emily Evans.
Ok Evans, please wait a moment to check your reservation status.
Sure.
Sorry Emily Evans, no reservation has found under your name to cancel.
Ok, not an issue.
Thank you for choosing us, have a good day.
Thank you for your information.
Most welcome.