Hi.
Hello, how can I be your helping hand today?
Would it be possible to cancel my recent reservation?
Sure, I am here to help you.
Thank you.
May I know your name please?
Sure, I am Joshua Jackson.
Ok, please standby.
Sure.
Sorry to say that, no reservation was found on your name to cancel.
It's ok, thanks for checking my reservation status.
Thank you for visiting us.