Hi.
Hello. How can I assist you with today?
I want to cancel my reservation. Can you please help me?
Sure, I can help you with that. May I know your name to proceed further?
My self Sarah Jones.
Thank you for providing. Please allow me a moment to check the details.
Sure.
Mean while, how was your day going?
Yes, its good. Can I have the information please.
Sarah, there is no reservation found under your name.