Hello, myself Ruth Wright.
Hello. How can I  help you?
I am planning to book a flight ticket to EWR from BOS, can you please be a helping hand in making my reservation?
Your travelling dates please?
Sure, I would like to fly on 12/29 and 12/31.
I am sorry  no flights found on your route.
It's ok, thank you for the information.
Thank you for choosing us.