Hi.
Hello,. How can I assist you?
My name is Mark Phillips. I need to attend a memorial service of my grandad at Houston TX -HOU on 05/24. Can you help me with that?
Sure,may I know your source code and return day?
Sure, I want to depart from PA - PHL,  and my return date is on 05/26.
Ok, please wait I will check and get back o you.
Sure.
Thank you for being so patience. Here are the details, flight number is 1002, airline:AA, fare limit is 100 and single connection.
Ok, please book a seat for me.
Ok. Your ticket is confirmed. Thank you for choosing us. Have a safe journey.