Hello.
Hello. How may I aid you today?
Please assist me to cancel my reservation as my exams was cancelled.
Sure, I am here to help you in cancelling. Please, provide me your name to check your reservation status.
Myself Andrew Turner.
Ok, please wait for a while.
Ok. I will wait.
We regret to say that, there is no reservation found on your name in our records.
Ok, no problem. Thank you.
Thank you for choosing us.