Hello.
Hello, do you need any help from us?
I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my recent reservation?
Sure, could I have your name please?
Thank you for considering my request and my name is Mark Lopez.
Sorry, there is no reservation matching with your name in our portal to cancel further.
Ok, that's fine. Thank you for your help.
You are welcome.