Hello. I am Cynthia Robinson.
Hello, how may I serve you?
I just want to cancel my recent reservation, due to heavy rainfall my golf event has been cancelled. Could you please help me in cancellation?
Sure, please wait for while.
Ok.
Thanks for waiting, sorry is no reservation found on your name in our system.
Ok, no worries at all. Thank you for your information.
Thank you for reaching us, have a nice day ahead.