Hi. I am Patricia Smith.
Hello. Smith, how can I assist you?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, I can help you. Please give me a moment to check your reservation details in our website.
Sure, take your own time.
Sorry, no reservation found by your name.
That's ok. Anyways, thank you for your help.
Thank you for contacting us.