Hello.
Hello.
I am Kimberly Nelson.
How may I assist you today?
I would like to change my reservation as my trip got postponed, can you please help me out?
Sure, I am oblige to help you with that.
Thank you.
Please wait a moment to check your previous reservation.
Sure.
Yes, I have found your reservation. Can you please provide your new journey airport codes for booking?
I am flying from PHX to DTW.
Ok, may I know your preferable departure and return dates of travelling?
I am travelling on these dates 01/10 and 01/12.
Please wait a moment to check the flights availability.
Sure.
I have found a connecting flight in your route. Flight number 1019 having with a fare of 100 provided by AA airlines. Shall I confirm this flight ticket for you?
Ok, you can proceed with this flight.
Ok, your ticket has been confirmed. Have a safe journey.
Thank you for your services.
Thank you for reaching us, have a great journey.