Hi. I am Stephen Walker.
Hello, how may I oblige you today?
I just want to cancel my reservation that I have made earlier. Can you obligue me in this?
Sure, we are euphoric to help you.
Thank you.
Please be on hold, to check the present status of your earlier reservation.
OK.
Thanks for your time, we found a reservation on your name and it is cancelled successfully.
Thanks a lot, I am very happy with your service.
Your refunded amount will be credited into your account within 2 - 3 working days. Thank you for opting our agency, have a great day.