Hello.
Hello, how can I guide you for today?
I have already booked a flight ticket to visit Houston to enjoy my trip but due to some issues it has been postponed. Can you help me in changing my reservation?
I am happy to help you in changing your reservation.
Thank you for accepting my request.
Could you please provide your name to check the reservation list in our booking list?
My name is Jennifer Taylor.
Please be on hold for a while to check our booking list.
Sure, I will wait for few minutes.
Sorry to say this Jennifer Taylor, there is no active reservation with your name in our booking list to change your reservation.
No worries, thank you for the information.
You are welcome, thank you for reaching us.