Hello.
Hello, how can I guide you for today?
I would like to change my reservation which is under my name. Can you please help me with that?
I will help you with that. May I know your name?
Sure, my name is Charles Rodriguez.
Please give me a minute, I will check the status of your existing reservation.
Sure, take your time.
Sorry, there is no reservation found under your name in our database.
Ok, no issues. Thank you for checking.
Thank you for contacting us, have a nice day.