Hello.
Hello, may I know your name?
Myself Rachel Lewis.
Yes, Lewis how may I guide you?
I want to change my previous reservation, due to some problems, can you help me?
Sure, I will help you with it.
Thanks.
Based on your name there is no reservation in our data base. Do you have any other requirements?
Oh it's ok. no problem. No thanks.
Thank you for reaching out here.
Thank you for your information.
You are welcome.