Hello, I am Margaret Walker.
Hello, how may I assist you?
Due to heavy rains my cricket match got postponed, so I need to cancel my recent reservation. Can you please help me in cancelling?
Sure, I will help you. Please wait a moment.
Ok.
We found a reservation on your name, shall I proceed for cancellation?
You can proceed with cancelling.
Your reservation has been cancelled.
Thank you for your assistance.
Thanks for choosing us.