Hello.
Hello, how may I assist you today?
I would like to modify my flight ticket booking due to the trip got postponed, can you please help me with flight ticket changing process?
Sure, we are here to help you.
 Thank you.
May I know your name to proceed further?
Sure, my name is Timothy Clark.
Ok, please wait a moment.
Sure.
Thank you for your time, sorry no reservation found on your name.
Ok, not a problem with that one. Thank you for your quick assistance.
Thank you for availing us.