Hello.
Hello, may I know for what service are you looking for?
I was fallen ill due to which I would like to cancel my reservation. Can you help me?
Sure, I will help you with that. May I know your name to check your reservation status?
My name is William Lewis.
Lewis, there is no reservation found under your name in our database.
That's fine, anyways, thank you for the information.
Thank you so much for reaching us.