Hello.
Hello. How may I help you?
I would like to cancel my reservation as I am leaving for delegates meet, can you please help me out?
Sure, I am here to help you to cancel your ticket. Can I know your name please?
Helen Hill here.
Ok, please give me a minute.
Sure.
Sorry to inform you that, there is no active reservation found with your name.
Ok no problem, thank you for your services.
You are most welcome. Thank you for choosing us.