Hello.
Hello, how may I aid you today?
Owing to an emergency, I want to cancel my recent reservation. Can you help me out?
Sure, may I know your name for the cancellation process?
Nicholas Anderson.
Wait a while, kindly.
Ok, take your time.
 Sorry, there is no reservation found for the user name in our back end to cancel it.
That's ok. Anyways, thank you.
Thank you for reaching us.