Hello, myself Margaret Parker.
Hello, how may I help you?
I would like to spend some more days with my mother, I want to change my existing reservation. Please help me out.
Sure, please wait for a minute while I check for the status of your reservation.
Sure, take your time.
Parker, there is no record of your reservation with our database.
Ok, no issue. Thank you for your information.
Thank you for choosing us, have a good day.