Hello.
Hello.
I am Sarah Thompson.
Thompson, how may I guide you?
Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?
Sure Thompson, I will help you for that. Let me check your reservation in our database.
Thank you for accepting my request.
Sorry to inform that no reservation is found on your name in our database.
Not an issue, anyway thank you for your valuable information.
You are most welcome, thank you very much for contacting us.