Hello, I am Amanda Jones.
Hello, how can I assist you Amanda Jones?
Due to an emergency meeting, I want to change my reservation. Can you help me out with it?
Sure, I can help you better. Please wait a moment, I will check the status of your reservation and get back to you.
Sure.
Sorry, we did not find any reservation registered with us on your name.
No problem, thank you for the information.
Thanks for making an enquiry with us, have a nice day.