Hello.
Hello. How can I aid you?
Can you please help me with cancellation, due to some bad weather conditions, I just want to cancel?
Sure, I am here to help you with that, can I know your good name to proceed further?
Amy Hall is my name.
Thank you. Please be online for a while. I will check your reservation status and get back to you.
Sure.
I am sorry to say you that there is no reservation found under your name in our database.
Ok, thank you.
Thank you for reaching us.