Hello.
Hello, how may I help you at present?
I want to change my existing reservation due to some health problem. Can you help me with that?
Sure, I am here to help you.
Thank you.
May I know your name please?
Pamela Garcia here.
Ok, please give me sometime.
Sure.
Thanks for your time, no reservation was found on your name in our database.
That's ok, no problem. Thank you.
Thank you for availing us.