Hello.
Hello. How can I aid you today?
Owing an emergency, I would like to cancel my recent reservation. Please help me out.
Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly?
My name is Alexander Parker.
Sorry Alexander Parker, there are no flights reserved on your given name formerly.
Ok, no problem. Thank you for your information.
Welcome, thank you for choosing us. Have a great day.