Detailed Instructions: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
Problem:customer: Hello. 
 agent: Hello. How can I help you? 
 customer: Owing to an urgency, I would like to cancel my recent reservation. Can you help me with this? 
 agent: Can you please provide the name on which the reservation has been confirmed? 
 customer: My previous reservation has done with the name Thomas Hernandez. 
 agent: Sorry, there is no reservation found by the name on which you have provided. 
 customer: Ok, not an issue. May be something went wrong while booking. Thank you for providing information. 
 agent: Thank you and have a nice day.
Solution:
no_reservation