Hi. I am Gary Young.
Hello, how may I help you at this moment?
Can you help me to cancel my reservation? Because I have some work on those dates.
Sure Gary, I will help you. Can I have a moment please? I will check the details in our records.
Sure.
Sorry, there is no reservation available with your given name to cancel.
Ok, no issues. Thank you for your information.
Thank you for reaching us, have a nice day.