Hello.
Hello.
My name is Ronald Baker.
How can I assist you at this moment?
I want to do some modification in my existing reservation, can you help me for that?
Sure, I am happy to help you with that.
Thank you.
Please wait a moment and I will check your reservation status.
Sure, I will wait.
Sorry Ronald Baker, no reservation has found under your name to change.
That's ok, thank you for checking.
Most welcome. Thank you for choosing us, have a great day.