Hello. I am Carolyn Walker.
Hello, how can I help you?
I need to cancel my recent reservation due to heavy snow fall from couple of days. Could you please help me?
Sure, we are here to help you. Wait for some time.
Sure.
Thanks for waiting we found reservations on your name. Shall I confirm it?
Yes, please proceed.
Your ticket has been cancelled.
Thank you for your help.
Thanks for approaching us.