Hi.
Hello, what can I do for you? Welcome to our travelling agency.
I want to change my existing reservation due to postpone of my event.
Sure, could you please specify your name?
I am Carolyn Taylor.
Ok, please wait for a moment.
Ok.
Sorry Taylor, there is no reservation found on your name to change.
No issue. Thank you for your help.
Do you want any other help from me?
No.
Thank you for your information.