Hello, I am Raymond Allen.
Hello, how may I help you now?
As my schedule of attending an t.v show as an guest appearance got postponed. Can you please help me in changing my existing reservation?
Sure, I will help you with that. Please wait for a while.
Ok.
Thanks for waiting, sorry to inform you there is no any reservation is found on your name.
Ok, no issue. Thank you for your information.
Thank you for reaching us, have a nice day.