Hello.
Hello, is there any help that you need?
My name is Lisa Roberts and I want to cancel my reservation due to health issues.
Sure, I can help you with cancellation process and please wait for a moment.
Ok, take your time.
Thank you for waiting, I have checked your status in our previous booking but it is showing that no booking is done under your name.
Ok, thank you for the information.
You are most welcome and have a nice day.