Hello.
Hello. How can I assist you now?
I want to cancel my reservation, because I am not unable to travel those dates, can you please cancel my reservation?
Sure, I will help you with that. May I know your name please?
Thanks, my name is Nancy Carter.
Sorry, there is no reservation found on your name.
Oh! It's ok no problem. Thank you for your information.
Thank you for reaching us, have a nice day.