Hello.
Hello, what can I do for you today?
Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you help me?
Sure, I am here to help you. May I know your name to check further?
Michael Gonzalez here.
Please wait.
Sure.
 Sorry, no reservation found on your given name in our database to change it.
No problem, Thanks for the information.
Thank you for contacting us.