Hello.
Hello. How can I aid you?
I am Justin Turner. Can you please help me in changing my existing reservation, as my football match got postponed to some other date.
Sure, We are here to help you.
Thank you.
Please wait a while.
Sure.
  Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it.
No problem, thanks for your information.
Thank you for choosing us.