Hi. I am Jason Garcia.
Hello, how may I aid you for today Jason?
I have booked the ticket in the last week but my planned trip got cancelled. So, I need to cancel the ticket but I don't know the process. Can you please help me to cancel the ticket?
Sure, I will help you with that Jason.
Sure.
I regret to say this Jason, there are no active reservations with your name to cancel.
Ok, not an problem. Thank you for your valuable information.
You are welcome, thank you for reaching out here. Hope you have a nice day ahead.