Hello.
Hello, how can I support you at present?
I want to cancel my reservation due to heavy Snowfall at my destination place, so please help me.
Sure, I am here to help you.
Thank you.
Ok, May I know your name to proceed further?
Sure, I am Angela Allen.
Ok, please wait for a while.
Sure.
Thank you for your waiting, There was no reservation found on your name.
No worries, thank you.
Thank you for choosing us.