Hello.
Hello. How may I assist you at this moment?
I want to cancel my flight, can you please help me with that?
Sure, I am glad to help you with that.
Thanks.
Can I know your name to check your previous reservation?
Sure, my name is David Lopez.
Please wait a moment to check.
Ok.
We regret that, there is no reservation with your name in our records.
Oh! It's ok no problem.
Thank you for reaching us, have a great day.
Thank you for your service.
Welcome.