Hello.
Hello. How may I support you today?
I want to cancel my reservation, can you please help me?
Sure, I'll try to cancel your ticket.
Thank you.
May I know your name to check the reservation list?
My name is Lisa Evans.
Ok, please wait a while.
Sure.
Thank you for waiting, I am very sorry to inform you that there is no reservation found under your name in our database.
Ok, not a problem. Thank you.
Thank you for approaching us.