Hi.
Hello. How can I assist you at this moment?
I am Catherine Nelson, I want to cancel my reservation due to my interview got cancelled.
Sure, I will help you with that.
Thank you.
Please wait a moment to check your reservation status.
Ok, sure.
Sorry Catherine Nelson, no reservation has found under your name to cancel.
It's ok, anyway thank you for the information.
Thank you for choosing us, have a good day.