GLIBC version mismatch in Promtail binary

[iljalukin]

Describe the bug
When attempting to run Promtail, the following error occurs:
/usr/bin/promtail: /lib/x86_64-linux-gnu/libc.so.6: version GLIBC_2.32' not found (required by /usr/bin/promtail)
/usr/bin/promtail: /lib/x86_64-linux-gnu/libc.so.6: version GLIBC_2.34' not found (required by /usr/bin/promtail)

To Reproduce
Install and run promtail 3.1.0 from apt.grafana.com using instructions from https://apt.grafana.com

Expected behavior
Promtail should run without GLIBC version errors.

Environment:

• local install on Debian 11 (bullseye)

Screenshots, Promtail config, or terminal output
/usr/bin/promtail: /lib/x86_64-linux-gnu/libc.so.6: version GLIBC_2.32' not found (required by /usr/bin/promtail)
/usr/bin/promtail: /lib/x86_64-linux-gnu/libc.so.6: version GLIBC_2.34' not found (required by /usr/bin/promtail)

[mrlhansen]

I can confirm that I am seeing the same issue with the RPM repository when installing on AlmaLinux 8.10.

[jostrasser]

Can confirm the same on Ubuntu 20.04.6 LTS (Focal Fossa):

Jul 3 10:52:36 loki promtail[377]: /usr/bin/promtail: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /usr/bin/promtail)

A rollback/downgrade to promtail 3.0 is fixing it temporarily.

[Smith4545]

Please roll back any rpm+apt repositories distributing this binary. How can something like this just be distributed to a wide audience? Is there no testing for this stuff? This just breaks log aggregation for whole companies.

[jytx]

I have the same problem

[anhdowastaken]

Same with Rocky Linux 8.8

[Vitaliy155]

the same issue on AlmaLinux release 8.9

[jacobamey]

Same issue on Amazon Linux 2

[Aethylred]

same issue on Rocky8

# promtail --version
promtail: /lib64/libc.so.6: version `GLIBC_2.32' not found (required by promtail)
promtail: /lib64/libc.so.6: version `GLIBC_2.34' not found (required by promtail)

[adamw-linadm]

almalinux 8.10 also :(

[jostrasser]

@JStickler any updates when this will be fixed?

[mmagdy88]

Same issue here on Ubuntu 20

Edit: Working on Ubuntu 22 because GLIBC is version 2.35, but on Ubuntu 20, GLIBC is version 2.31

[bursan85]

Good evening,

Issue is present with promtail-3.1.1-1.x86_64, so i went for an older version this package for the moment.
In my case, for AlmaLinux release 8.10 (Cerulean Leopard) i have installed an older version:
dnf install promtail-2.9.9-1.x86_64

[Alex4Codes]

CentOS 8 stream problem version 3.1.1 - /lib64/libc.so.6: version `GLIBC_2.32' not found