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The site is infuriatingly opaque. #268

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chadwhitacre opened this issue Aug 28, 2012 · 12 comments
Closed

The site is infuriatingly opaque. #268

chadwhitacre opened this issue Aug 28, 2012 · 12 comments

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@chadwhitacre
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@chadwhitacre chadwhitacre commented Aug 28, 2012

Surfaced on Twitter:

Ownership. No one puts their name on that page to say they're responsible for it. How long has it been around? What is the historical information? I can't gauge whether to trust and care about it w/o those.

@TrevorBramble
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@TrevorBramble TrevorBramble commented Aug 28, 2012

Picking up from https://twitter.com/whit537/status/240274858351665153

Now, I will say the navigation is terrible. Hoping to tackle that with https://github.com/whit537/www.gittip.com/issues/66

Yes, navigation is almost all of the problem. I had no idea there was an "about" page because there isn't an "about" link on the front page. Confusingly enough it only shows up as "about" on the pages you reach from the about page.

I highly recommend reading Steve Krug's well-regarded "Don't Make Me Think!". For example, the navigation confusion could be resolved by making sure you pass what he calls the "Trunk Test".

Thanks for taking my gripe seriously. =^)

@chadwhitacre
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@chadwhitacre chadwhitacre commented Aug 29, 2012

I admit to having willfully neglected information architecture in the interest of expediency. For example, the FAQ and Charts pages aren't linked from anywhere on the site. Now it's catching up with me, apparently. Time to fix it! :-)

Related: "Add Link to About on all pages" (#102)

@lyndsysimon
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@lyndsysimon lyndsysimon commented Sep 23, 2012

I still don't have the hang of doing clean pull requests. Please see #304.

@therabidbanana
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@therabidbanana therabidbanana commented Oct 2, 2012

Renaming the link to the about page as "about" probably won't cut it. The about page comes off to me sounding almost like Vooza marketing - all the 'gittip is like kickstarter but for people' stuff. Unfortunately I'm not the only one:

https://twitter.com/stevelosh/status/252960807237861376

I think it should probably start off with some kind of simple no-nonsense summary at the very start in big letters:

"You pay x to y dollars per week to people based on github or twitter username"

@chadwhitacre
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@chadwhitacre chadwhitacre commented Oct 11, 2012

Something else that's not well-marked is the History page, linked from the profile page.

(This came up w/ @ericholscher in IRC.)

@lyndsysimon
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@lyndsysimon lyndsysimon commented Oct 13, 2012

@whit537 I wasn't even aware of the History page. I'm going to open an issue to add a link to that page to the user's profile, so maybe I won't forget and will actually do it.

@chadwhitacre
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@chadwhitacre chadwhitacre commented Dec 18, 2012

@therabidbanana How's about look now, Vooza-wise?

@therabidbanana
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@therabidbanana therabidbanana commented Dec 18, 2012

Definitely reads better now. It's much clearer about the goal of people
being able to make a living on gittip.

On Tuesday, December 18, 2012, Chad Whitacre wrote:

@therabidbanana https://github.com/therabidbanana How's abouthttps://www.gittip.com/about/look now, Vooza-wise?


Reply to this email directly or view it on GitHubhttps://github.com/whit537/www.gittip.com/issues/268#issuecomment-11509929.

  • David
@chadwhitacre
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@chadwhitacre chadwhitacre commented Dec 19, 2012

@therabidbanana Sweet. :-)

@chadwhitacre
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@chadwhitacre chadwhitacre commented Feb 7, 2013

@TrevorBramble Does the new design resolve this issue?

https://www.gittip.com/

@TrevorBramble
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@TrevorBramble TrevorBramble commented Feb 8, 2013

@whit537 You are so awesome for taking my casual grousing and making gold of it.

It really looks great. Awesome work.

@chadwhitacre
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@chadwhitacre chadwhitacre commented Feb 9, 2013

Well, you were right. :-)

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