diff --git a/www/policies/running-support.spt b/www/policies/run-support.spt similarity index 95% rename from www/policies/running-support.spt rename to www/policies/run-support.spt index 9ebde68..e722821 100644 --- a/www/policies/running-support.spt +++ b/www/policies/run-support.spt @@ -1,4 +1,4 @@ -nav_title="Running Support" +nav_title="Run Support" [---] [---] text/html via markdown @@ -10,7 +10,7 @@ Gittip uses [FreshDesk](http://gittip.freshdesk.com/) for managing support queri ### Existing tickets -* View tickets that are *assigned to you*, and see if any can be responded to, closed, or otherwise have action taken on them. +* View tickets that are *assigned to you*, and see if any can be responded to, closed, or otherwise have action taken on them. * View all [unassigned tickets](http://gittip.freshdesk.com/helpdesk/tickets/filter/new), which will usually be new arrivals. * Close or merge any tickets which are spam, duplicates, or otherwise can be immediately resolved. * If you spot a ticket you can help with, then assign the ticket to yourself. This lets others know you're working on it.