diff --git a/client/src/app-components/ticket-viewer.js b/client/src/app-components/ticket-viewer.js
index 14476b213..2721b3f7a 100644
--- a/client/src/app-components/ticket-viewer.js
+++ b/client/src/app-components/ticket-viewer.js
@@ -112,9 +112,10 @@ class TicketViewer extends React.Component {
                         </Button>
                     </div>
                     <div className="col-md-4">
-                        <Button type={(ticket.closed) ? 'secondary' : 'primary'} size="extra-small" onClick={this.onCloseClick.bind(this)}>
-                            {i18n(ticket.closed ? 'RE_OPEN' : 'CLOSE')}
-                        </Button>
+                        {ticket.closed ?
+                        <Button type='secondary' size="extra-small" onClick={this.onCloseClick.bind(this)}>
+                            {i18n('RE_OPEN')}
+                        </Button> : i18n('OPENED')}
                     </div>
                 </div>
             </div>
@@ -192,7 +193,10 @@ class TicketViewer extends React.Component {
                     <Form {...this.getCommentFormProps()}>
                         <FormField name="content" validation="TEXT_AREA" required field="textarea" />
                         {(this.props.allowAttachments) ? <FormField name="file" field="file"/> : null}
-                        <SubmitButton>{i18n('RESPOND_TICKET')}</SubmitButton>
+                        <div className="ticket-viewer__response-buttons">
+                            <SubmitButton type="secondary">{i18n('RESPOND_TICKET')}</SubmitButton>
+                            <Button size="medium" onClick={this.onCloseTicketClick.bind(this)}>{i18n('CLOSE_TICKET')}</Button>
+                        </div>
                     </Form>
                 </div>
                 {(this.state.commentError) ? this.renderCommentError() : null}
@@ -354,6 +358,15 @@ class TicketViewer extends React.Component {
             this.props.onChange();
         }
     }
+    onCloseTicketClick(event){
+        event.preventDefault();
+        API.call({
+            path: '/ticket/close',
+            data: {
+                ticketNumber: this.props.ticket.ticketNumber
+            }
+        }).then(this.onTicketModification.bind(this));
+    }
 }
 
 export default connect((store) => {
diff --git a/client/src/app-components/ticket-viewer.scss b/client/src/app-components/ticket-viewer.scss
index 2a6658ed1..4ba5f7e9a 100644
--- a/client/src/app-components/ticket-viewer.scss
+++ b/client/src/app-components/ticket-viewer.scss
@@ -76,5 +76,11 @@
             padding: 20px 0 0 20px;
             text-align: left;
         }
+        &-buttons {
+            display: flex;
+             justify-content: space-between;
+             align-items: center;
+        }
     }
-}
\ No newline at end of file
+
+}
diff --git a/client/src/data/languages/cn.js b/client/src/data/languages/cn.js
index 9c75a2cf7..e07f443dd 100644
--- a/client/src/data/languages/cn.js
+++ b/client/src/data/languages/cn.js
@@ -29,6 +29,7 @@ export default {
     'DATE': '日期',
     'RESPOND': '響應',
     'RESPOND_TICKET': '響應故障單',
+    'CLOSE_TICKET': '關門票',
     'NO_ATTACHMENT': '沒有文件附件',
     'STAFF': '員工',
     'CUSTOMER': '顧客',
diff --git a/client/src/data/languages/de.js b/client/src/data/languages/de.js
index 63fe38f46..442e8a577 100644
--- a/client/src/data/languages/de.js
+++ b/client/src/data/languages/de.js
@@ -29,6 +29,7 @@ export default {
     'DATE': 'Datum',
     'RESPOND': 'Antworten',
     'RESPOND_TICKET': 'Ticket beantworten',
+    'CLOSE_TICKET': 'Ticket schließen',
     'NO_ATTACHMENT': 'Keine Dateianlage',
     'STAFF': 'Personal',
     'CUSTOMER': 'Kunde',
diff --git a/client/src/data/languages/en.js b/client/src/data/languages/en.js
index 236a33061..503ce6f56 100644
--- a/client/src/data/languages/en.js
+++ b/client/src/data/languages/en.js
@@ -29,6 +29,7 @@ export default {
     'DATE': 'Date',
     'RESPOND': 'Respond',
     'RESPOND_TICKET': 'Respond Ticket',
+    'CLOSE_TICKET': 'Close ticket',
     'NO_ATTACHMENT': 'No file attachment',
     'STAFF': 'Staff',
     'CUSTOMER': 'Customer',
diff --git a/client/src/data/languages/es.js b/client/src/data/languages/es.js
index 080de7e8a..55439c6f2 100644
--- a/client/src/data/languages/es.js
+++ b/client/src/data/languages/es.js
@@ -29,6 +29,7 @@ export default {
     'DATE': 'Fecha',
     'RESPOND': 'Responder',
     'RESPOND_TICKET': 'Responder Ticket',
+    'CLOSE_TICKET': 'Cerrar Ticket',
     'NO_ATTACHMENT': 'No hay archivo adjunto',
     'STAFF': 'Staff',
     'CUSTOMER': 'Cliente',
diff --git a/client/src/data/languages/fr.js b/client/src/data/languages/fr.js
index da46d2712..25789de44 100644
--- a/client/src/data/languages/fr.js
+++ b/client/src/data/languages/fr.js
@@ -29,6 +29,7 @@ export default {
     'DATE': 'Date',
     'RESPOND': 'Répondre',
     'RESPOND_TICKET': 'Répondre au ticket',
+    'CLOSE_TICKET': 'Fermer ticket',
     'NO_ATTACHMENT': 'Aucune pièce jointe',
     'STAFF': 'Administrateur',
     'CUSTOMER': 'Client',
diff --git a/client/src/data/languages/gr.js b/client/src/data/languages/gr.js
index c85e12dce..a6222bba6 100644
--- a/client/src/data/languages/gr.js
+++ b/client/src/data/languages/gr.js
@@ -29,6 +29,7 @@
      'DATE': 'Ημερομηνία',
      'RESPOND': 'Απάντηση',
      'RESPOND_TICKET': 'Απάντηση Εισιτηρίου',
+     'CLOSE_TICKET': 'κλειστό εισιτήριο',
      'NO_ATTACHMENT': 'Χωρίς Συνημμένα Αρχεία',
      'STAFF': 'Προσωπικό',
      'CUSTOMER': 'Πελάτης',
diff --git a/client/src/data/languages/in.js b/client/src/data/languages/in.js
index 031287ee2..eb7b89a46 100644
--- a/client/src/data/languages/in.js
+++ b/client/src/data/languages/in.js
@@ -29,6 +29,7 @@ export default {
     'DATE': 'तारीख',
     'RESPOND': 'प्रतिक्रिया',
     'RESPOND_TICKET': 'प्रतिक्रिया टिकट',
+    'CLOSE_TICKET': 'करीबी टिकट',
     'NO_ATTACHMENT': 'कोई फ़ाइल अनुलग्नक नहीं',
     'STAFF': 'कर्मचारी',
     'CUSTOMER': 'ग्राहक',
diff --git a/client/src/data/languages/it.js b/client/src/data/languages/it.js
index bcef1ee82..2a1ee9eec 100644
--- a/client/src/data/languages/it.js
+++ b/client/src/data/languages/it.js
@@ -29,6 +29,7 @@ export default {
     'DATE': 'Data',
     'RESPOND': 'Rispondi',
     'RESPOND_TICKET': 'Rispondi al ticket',
+    'CLOSE_TICKET': 'Ticket vicino',
     'NO_ATTACHMENT': 'Nessun file allegato',
     'STAFF': 'Staff',
     'CUSTOMER': 'Customer',
diff --git a/client/src/data/languages/jp.js b/client/src/data/languages/jp.js
index a62d651ea..88fef6725 100644
--- a/client/src/data/languages/jp.js
+++ b/client/src/data/languages/jp.js
@@ -29,6 +29,7 @@ export default {
     'DATE': '日付',
     'RESPOND': '応答する',
     'RESPOND_TICKET': 'チケット応答',
+    'CLOSE_TICKET': 'クローズチケット',
     'NO_ATTACHMENT': '添付ファイルがありません',
     'STAFF': 'スタッフ',
     'CUSTOMER': '顧客',
@@ -180,7 +181,7 @@ export default {
     'STAFF_UPDATED': 'スタッフメンバーが更新されました',
     'UPDATE': '更新',
     'NEVER': '決して',
-    
+
     'CHART_CREATE_TICKET': '作成されたチケット',
     'CHART_CLOSE': 'チケットが閉じられました',
     'CHART_SIGNUP': 'サインアップ',
diff --git a/client/src/data/languages/nl.js b/client/src/data/languages/nl.js
index 902f3ae82..981278306 100644
--- a/client/src/data/languages/nl.js
+++ b/client/src/data/languages/nl.js
@@ -29,6 +29,7 @@ export default {
     'DATE': 'Datum',
     'RESPOND': 'Actie',
     'RESPOND_TICKET': 'Reageren',
+    'CLOSE_TICKET': 'Sluit ticket',
     'NO_ATTACHMENT': 'Geen bijlage',
     'STAFF': 'Management',
     'CUSTOMER': 'Klant',
diff --git a/client/src/data/languages/pt.js b/client/src/data/languages/pt.js
index 4536d66b5..585e59500 100644
--- a/client/src/data/languages/pt.js
+++ b/client/src/data/languages/pt.js
@@ -29,6 +29,7 @@ export default {
     'DATE': 'Encontro',
     'RESPOND': 'Responder',
     'RESPOND_TICKET': 'Respond Ticket',
+    'CLOSE_TICKET': 'Fechar passagem',
     'NO_ATTACHMENT': 'Nenhum anexo de arquivo',
     'STAFF': 'Funcionários',
     'CUSTOMER': 'Cliente',
diff --git a/client/src/data/languages/ru.js b/client/src/data/languages/ru.js
index b7e30d286..835788e90 100644
--- a/client/src/data/languages/ru.js
+++ b/client/src/data/languages/ru.js
@@ -29,6 +29,7 @@ export default {
     'DATE': 'Дата',
     'RESPOND': 'Отвечать',
     'RESPOND_TICKET': 'Ответить билет',
+    'CLOSE_TICKET': 'закрыть билет',
     'NO_ATTACHMENT': 'Нет вложений файлов',
     'STAFF': 'Сотрудники',
     'CUSTOMER': 'Клиент',
diff --git a/client/src/data/languages/tr.js b/client/src/data/languages/tr.js
index 37f2d5877..52d0a8a7c 100644
--- a/client/src/data/languages/tr.js
+++ b/client/src/data/languages/tr.js
@@ -18,7 +18,7 @@ export default {
     'NEW_PASSWORD': 'Yeni Şifre',
     'REPEAT_NEW_PASSWORD': 'Yeni şifreyi tekrar girin',
     'BACK_LOGIN_FORM': 'Giriş formuna geri dön',
-    'VIEW_ARTICLES': ' Makaleleri Görüntüle',
+    'VIEW_ARTICLES': 'Makaleleri Görüntüle',
     'EDIT_PROFILE': 'Profili Düzenle',
     'CLOSE_SESSION': 'Oturumu kapat',
     'CREATE_TICKET': 'Bilet Oluştur',
@@ -29,6 +29,7 @@ export default {
     'DATE': 'Tarih',
     'RESPOND': 'Yanıtla',
     'RESPOND_TICKET': 'Bilete Gider',
+    'CLOSE_TICKET': 'Yakın bilet',
     'NO_ATTACHMENT': 'Dosya eki yok',
     'STAFF': 'Personel',
     'CUSTOMER': 'Müşteri',
diff --git a/server/controllers/staff/un-assign-ticket.php b/server/controllers/staff/un-assign-ticket.php
index ac1ee06c2..67aaed351 100755
--- a/server/controllers/staff/un-assign-ticket.php
+++ b/server/controllers/staff/un-assign-ticket.php
@@ -45,7 +45,7 @@ public function handler() {
         $ticket = Ticket::getByTicketNumber($ticketNumber);
         $owner = $ticket->owner;
 
-        if(($owner && $owner->id === $user->id) || $user->level > 1) {
+        if(($owner && $owner->id === $user->id) || $user->level > 2) {
             $owner->sharedTicketList->remove($ticket);
             $owner->store();
 
diff --git a/server/controllers/ticket/re-open.php b/server/controllers/ticket/re-open.php
index 47fffa04e..dfe4ffbc4 100755
--- a/server/controllers/ticket/re-open.php
+++ b/server/controllers/ticket/re-open.php
@@ -17,7 +17,7 @@
  *
  * @apiUse NO_PERMISSION
  * @apiUse INVALID_TICKET
- * 
+ *
  * @apiSuccess {Object} data Empty object
  *
  */
@@ -89,4 +89,4 @@ private function addReopenEvent() {
 
         $this->ticket->addEvent($event);
     }
-}
\ No newline at end of file
+}