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Amended Lyle's statement. Thanks Randal!

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1 parent 38e7bdd commit aad6a9486ef047255fccc068534b7e8baa37671e @h3rald committed Nov 13, 2010
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@@ -106,7 +106,7 @@ After our pizza, we all went back to my place, which is literally around the cor
I was baffled. I did brush up on Randal's life on his web site, Wikipedia and similar, like any good fan meeting his hero, but I never came across this tiny detail. This triggered yet another round of questions on my part, as I have been working full time as a technical writer for years now. Randal shared a couple of anecdotes about his early technical writing career.
-q[When I joined, I had a boss called Lyle. He used to say that a product is not complete without a manual. The manual itself is a product.] A statement that can come handy as as a reminder for Product Managers, Project Leaders and similar when they try to belittle documentation, and for writers themselves, when they feel that they can be sloppy because no one cares.
+q[When I joined, I had a boss called Lyle. He used to say that the manual itself is _the_ product. If it's not in the manual, it simply doesn't exist for the customer.] A statement that can come handy as as a reminder for Product Managers, Project Leaders and similar when they try to belittle documentation, and for writers themselves, when they feel that they can be sloppy because no one cares.
I really enjoyed when Randal told us about his first encounter with his editor, Jack:

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