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HangOps Code of Conduct

To continue growing a safe, welcoming, and fair community, all HangOps members are empowered to call out and attempt to resolve harmful behavior, and admins are empowered to enforce the Code of Conduct.

The Short Version

Be respectful of other people; respectfully call out anyone behaving inappropriately, ask them to stop, and direct them to this Code of Conduct; if you need help resolving an issue, contact the admins. If you are unable to follow our Community Code of Conduct you will be removed from HangOps.

The Long Version

HangOps is a community of people who care about running production systems reliably. We have diverse backgrounds, skills, talents, experiences, cultures, and opinions. We are an inclusive environment, and we treat all individuals respectfully. We have a large number of conversational topics - requests to shift a conversation to appropriate channels will frequently happen, and should be easily respected.

  • Please don't join to immediately drop links or promotions. They will be rejected and deleted.
  • We value respectful behavior above individual opinions.
  • Be considerate, kind, constructive, and helpful.
  • Avoid demeaning, discriminatory, harassing, hateful, or threatening behaviors.
  • If you’re not sure, ask someone instead of assuming. No, really. Just ask the admins.
  • Model respectful behaviour, but also address harmful behavior when you see it. One of the best ways to create a respectful community is to speak up when you see harmful behavior—and not just rely on admins to act!

Resolve Peacefully

If you see someone behaving harmfully, we urge you to respectfully dissuade them from such behavior.

If you experience harmful behavior toward yourself or anyone else and feel in any way unable or unwilling to respond or resolve it respectfully (for any reason), please immediately bring it to the attention of the admins who will listen and work to resolve the matter.

Apologize for Mistakes

Should you catch yourself behaving harmfully, or if someone calls you out on harmful behavior, please listen intently, own up to your words and actions, and apologize accordingly. No one is perfect, and even well-intentioned people make mistakes. What matters is how you handle them and that you avoid repeating them.


If the admins determine that someone is behaving harmfully, the admins may take any action they deem appropriate within HangOps, up to and including expulsion and exclusion from HangOps.

Admins will seek to resolve conflicts peacefully and in a manner that is positive for the community. The admins can’t foresee every situation, and thus if in the admin's judgment the best thing to do is remove a harmful individual, they will do so.


The admins of HangOps as of October 22, 2021:

  • @ceren (Ceren Ercen)
  • @cwebber (Chris Webber)
  • @jtimberman (Joshua Timberman)
  • @mook (Mark Carey)
  • @ocho (Adam Ochonicki)
  • @sntxrr (Don O'Neill)
  • @solarce (Brandon Burton)

Thanks to Rands Leadership Slack for creating and sharing the Code of Conduct on which this one is based. If you question the need for a Code of Conduct, please see this.

This Code of Conduct is released under the CC0 public domain license.


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