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README.md

court

Court is an open sourced (available under GNU GPL v3) CMS made to manage issues in Hostels in institutes and elsewhere. It notifies floor incharges when a complaint is added and notifies Hostel maintenance secretary in case of a serious complaint or when the list becomes too large, so he/she can call the maintenance worker. It is also capable of automatically organising, exporting and printing list of all complaints before notifying the maintenance secretary.

database

Relations in the database:

  1. all_complains (record of resolved complaints till date)
  • complain_id : int(11) AUTO_INCREMENT
  • hostel_no : int(11)
  • floor_no : varchar(11)
  • room_no : varchar(11)
  • issue : mediumtext
  • issue_type : tinytext
  • roll_no : int(9)
  • phone_no : bigint(12)
  • time : timestamp -default: CURRENT_TIMESTAMP, ON UPDATE CURRENT_TIMESTAMP
  1. announcements (record of announcements sent out)
  • id : int(11) AUTO_INCREMENT
  • composer_level : tinytext
  • hostel : int(11)
  • issues : text
  • subject : tinytext
  • message : text
  • composer_name : tinytext
  1. complains (record of unresolved complaints)
  • complain_id : int(11) AUTO_INCREMENT
  • hostel_no : int(11)
  • floor_no : varchar(11)
  • room_no : varchar(11)
  • issue : mediumtext
  • issue_type : tinytext
  • roll_no : int(9)
  • phone_no : bigint(12)
  • time : timestamp -default: CURRENT_TIMESTAMP, ON UPDATE CURRENT_TIMESTAMP
  1. issue_type_table (contains all the possible issue types)
  • issue_type_option_no : int(11) AUTO_INCREMENT
  • issue_type_option_name : tinytext
  1. users (contains information about users)
  • id : bigint(11) AUTO_INCREMENT
  • level : tinytext
  • hostel : int(11)
  • name : tinytext
  • email : varchar(100)
  • username : tinytext
  • password : varchar(40)
  • phone : tinytext
  • rset_flag : varchar(50)

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Hostel Complaints Management System

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