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Print chart shows empty chart with Boost enabled #8708

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Rashaine opened this Issue Jul 30, 2018 · 3 comments

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@Rashaine

Rashaine commented Jul 30, 2018

When Boost is enabled the print chart functionality of the exporting modules renders an empty chart. Note: image download works as expected.

Expected behaviour

Chart with data points should be rendered.

Actual behaviour

Empty chart is rendered.
image

Live demo with steps to reproduce

http://jsfiddle.net/7p9qujrx/1/

Product version

Affected browser(s)

Chrome

@sebastianbochan

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sebastianbochan Jul 31, 2018

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Hi @Rashaine,
Thank you for reporting. Please point me out which version of Chrome and OS you have. I was not able to replicate it on device:
MacOSX: Sierra 10.12.4
Chrome: 67.0.3396.99

zrzut ekranu 2018-07-31 o 09 46 09

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sebastianbochan commented Jul 31, 2018

Hi @Rashaine,
Thank you for reporting. Please point me out which version of Chrome and OS you have. I was not able to replicate it on device:
MacOSX: Sierra 10.12.4
Chrome: 67.0.3396.99

zrzut ekranu 2018-07-31 o 09 46 09

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Rashaine Jul 31, 2018

Chrome: 67.0.3396.99
MacOSX: High Sierra 10.13.4

I just tried it a few more times and about half the times it renders and the other half it doesn't. Perhaps a race condition?

Rashaine commented Jul 31, 2018

Chrome: 67.0.3396.99
MacOSX: High Sierra 10.13.4

I just tried it a few more times and about half the times it renders and the other half it doesn't. Perhaps a race condition?

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sebastianbochan Aug 1, 2018

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Internal note
Tested on:

  • Win 10, Chrome 67.0.3396.99 - works
  • MacOSX 10.13.4, Chrome 67.0.3396.99 - problem appears from time to time
  • MacOSX 10.11.6, Chrome: 67.0.3396.99 - problem appears from time to time
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sebastianbochan commented Aug 1, 2018

Internal note
Tested on:

  • Win 10, Chrome 67.0.3396.99 - works
  • MacOSX 10.13.4, Chrome 67.0.3396.99 - problem appears from time to time
  • MacOSX 10.11.6, Chrome: 67.0.3396.99 - problem appears from time to time
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