Helpscout Developers API gem
This gem is in beta.
Follow the instructions at Help Scout's Developers site to generate an API key.
Initialize your HelpScout client
helpscout = HelpScout::Client.new(HELPSCOUT_API_KEY)
users = helpscout.users
mailboxes = helpscout.mailboxes
customers = helpscout.customers
To fetch active conversations:
conversations = helpscout.conversations(mailboxId, "active", nil)