diff --git a/docs/public/cfg/service_desk.yml b/docs/public/cfg/service_desk.yml index 9c0dbe2ba3..b8a89461ee 100644 --- a/docs/public/cfg/service_desk.yml +++ b/docs/public/cfg/service_desk.yml @@ -22,7 +22,7 @@ general_contact_request: ] requirements: [ - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -60,7 +60,7 @@ general_lab_user_request: [ "Who can order: Lab users.", "Expected response time: Days.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -90,7 +90,7 @@ general_lab_request: [ "Who can order: Lab leaders, coordinators, and users.", "Expected response time: Days.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -120,7 +120,7 @@ general_dataspace_request: [ "Who can order: Data space leaders and data space coordinators.", "Expected response time: Days.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -158,7 +158,7 @@ cost_query: [ "Who can order: Data space leaders, Data space financial administrators, Lab leaders and Lab coordinators.", "Expected delivery time: One week.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -298,7 +298,7 @@ request_new_lab: "Required attachment:A signed lab order with an invoice profile attached. Information on storage volume sizes and machine type for the home machine.", "Expected delivery time: One week.", "Cost: One lab subscription as specified in the Services specifications and Price list.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -361,7 +361,7 @@ request_lab_deletion: "Expected delivery: Countersignature from HUNT Cloud on your lab deletion order confirming that lab data, including online and offline duplicate copies, are deleted.", "Cost: Included in your lab subscription.", "Cost: If lab is to be stored in tape archive, it comes with one time fee for archiving. Price cab ve seen in our price list", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -412,7 +412,7 @@ request_external_import_kista: "Expected response time: Days.", "Expected delivery: Kista access information sent to the lab user that will import the data.", "Cost: Included in your data space subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -463,7 +463,7 @@ request_external_export_kista: "Expected response time: Days.", "Expected delivery: Access information sent to the lab user that will make data available for export.", "Cost: Included in your data space subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -502,7 +502,7 @@ request_network_opening: "Expected response time: Days.", "Expected delivery: Network opening communicated in your Slack lab channel.", "Cost: Included in your data space subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -554,7 +554,7 @@ update_data_space_administrator_role: "Required attachment: None.", "Expected delivery time: Days.", "Cost: Included in your data space subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -597,7 +597,7 @@ request_lab_leader_role: "Required attachment: A new signed lab order.", "Expected delivery time: Days.", "Cost: Included in your data space subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -634,7 +634,7 @@ request_new_invoice_profile: "Required attachment: A new signed invoice profile.", "Expected delivery time: Days.", "Cost: Included in your data space subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -671,7 +671,7 @@ request_update_of_existing_invoice: "Required attachment: A new signed invoice agreemnent.", "Expected delivery time: Days.", "Cost: Included in your data space subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -716,7 +716,7 @@ request_vat_exemption: "Required attachment: (one or more of the following): collaboration agreement, consortium agreement, grant applications and/or publications listing authors from both institutions.", "Expected delivery time: Weeks.", "Cost: Included in the lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -775,7 +775,7 @@ request_lab_transfer: "Optional attachment: A signed invoice profile ", "Expected delivery time: Days.", "Cost: Included in your data space subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: ["Required: Signed lab transfer order (.pdf)", "Optional: Signed invoice profile (.pdf)"] @@ -806,7 +806,7 @@ request_organizational_access: "Expected delivery: PDF agreements for review/signatures.", "Expected delivery time: One week.", "Cost: None.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [HUNT Cloud organizational access request form (.pdf)] @@ -848,7 +848,7 @@ request_access_new_user: "Expected response time: One week.", "Expected delivery: Lab keys and VPN certificate.", "Cost: Included in your lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [A signed user agreement. (.pdf)] @@ -896,7 +896,7 @@ request_lab_user_deactivation: "Expected response time: Days.", "Expected delivery: Confirmation on email that lab access is deactivated.", "Cost: Included in your lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -935,7 +935,7 @@ reactivate_lab_user: "Expected response time: One week.", "Expected delivery: Lab keys and VPN certificate.", "Cost: Included in your lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [A new user agreement. (.pdf)] @@ -981,7 +981,7 @@ request_renew_user_agreement: "Expected response time: Days.", "Expected delivery: Email acknowledgment.", "Cost: Included in your lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [A signed user agreement (.pdf).] @@ -1135,7 +1135,7 @@ request_machine_size_update: "Expected delivery: Lab machine with updated size.", "Requirement: The procedure require a machine restart that needs to be scheduled with your lab users.", "Cost: As specified in the Services specifications and Price list.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -1245,7 +1245,7 @@ request_new_cpu: "Expected response time: Days.", "Expected delivery: New lab machine accessible from your home machine.", "Cost: As specified in the Services specifications and Price list.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -1376,7 +1376,7 @@ request_new_gpu: "Expected response time: Days (subject to availability).", "Expected delivery: New lab machine with GPU accelerator accessible from your home machine.", "Cost: As specified in the Services specifications and Price list.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -1438,7 +1438,7 @@ request_blue_fleet: "Expected response time: Days (subject to availability).", "Expected delivery: Multiple blue machines accessible from your home machine.", "Cost: As specified in the Services specifications and Price list.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -1483,7 +1483,7 @@ request_machine_shelving: "Required information: lab name and machine name.", "Expected response time: Days.", "Cost: No compute cost during shelved time.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -1529,7 +1529,7 @@ request_machine_unshelving: "Required information: lab name and machine name.", "Expected response time: Days.", "Cost: During unshelving a machine will be started with same machine type as before shelving", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -1577,7 +1577,7 @@ request_machine_deletion: "Required information: lab name and machine name.", "Expected response time: Days.", "Cost: No additional costs.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -1668,7 +1668,7 @@ request_expand_existing_volume: "Expected response time: One week. The volume expansion requires a machine restart that needs to be scheduled 9-11am on a workday.", "Expected delivery: Increased storage capacity.", "Cost: New storage is included in your total storage plan.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -1752,7 +1752,7 @@ request_new_storage_volume: "Expected response time: One week.", "Expected delivery: New storage volume attached (mounted) to your lab machine.", "Cost: New storage is included in your total storage plan.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -1811,7 +1811,7 @@ request_volume_deletion: "Required information: lab name, machine name, volume name.", "Expected response time: Days", "Cost: No additional costs.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -1859,7 +1859,7 @@ request_internal_kista: "Expected response time: Days.", "Expected delivery: Access information communicated in your Slack lab channel.", "Cost: Included in your lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: ["Signed internal kista order file (.pdf)"] @@ -1913,7 +1913,7 @@ request_coordinator_update: "Required attachment: None.", "Expected delivery time: Days.", "Cost: Included in your lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -1941,7 +1941,7 @@ new_data_space: "Required attachment: A signed data space order and invoice profile for the data space.", "Expected delivery time: Days.", "Cost: There is no direct cost for the service center. Data space subscription cost and attached resources in labs are billed as specified in the attached invoice profile in accordance with the Services specifications and Price list.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [A signed data space order. (pdf)] @@ -2003,7 +2003,7 @@ request_workbench_access: "Expected delivery: Workbench access key and certificate.", "Requirement: (1) Active Signal app on phone. (2) Active license from your host organization for MATLAB and Stata for these to be installed.", "Cost: Included in the lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -2047,7 +2047,7 @@ request_workbench_reissue: "Expected delivery: Workbench certificate.", "Requirement: Active Signal app on phone.", "Cost: Included in the lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -2104,7 +2104,7 @@ request_workbench_troubleshooting: "Expected response time: Days/Weeks.", "Recommendations: Attach screenshots to your email request or any error logs that might be useful for investigation of the issue.", "Cost: Included in the lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: ["Screenshots or any error logs that might be useful for investigation of the issue."] @@ -2148,7 +2148,7 @@ request_ssh_pass_reset: "Expected delivery: Temporary passphrase on Signal.", "Requirement: Active Signal app on your phone.", "Cost: Included in the lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -2190,7 +2190,7 @@ request_ssh_config: "Expected delivery: Temporary passphrase on Signal.", "Requirement: Active Signal app on your phone.", "Cost: Included in the lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -2241,7 +2241,7 @@ request_vpn_link: "Expected response time: One day.", "Expected delivery: Opening communicated on email.", "Cost: Included in the lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -2280,7 +2280,7 @@ request_vpn_reset: "Expected delivery: VPN passphrase on Signal, link to VPN certificate on email.", "Requirement: Active Signal app on your phone.", "Cost: Included in the lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -2330,7 +2330,7 @@ request_google_auth: "Expected delivery: New key on Signal.", "Requirement: Active Signal app on your phone.", "Cost: Included in the lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -2376,7 +2376,7 @@ request_mobaxterm_file: "Expected delivery: File as email attachment.", "Requirement: Active SSH connection.", "Cost: Included in the lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -2414,7 +2414,7 @@ request_update_lagtun_rep: "Required attachment: None.", "Expected delivery time: Days.", "Cost: None.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -2452,7 +2452,7 @@ request_update_data_rep: "Required attachment: None.", "Expected delivery time: Days.", "Cost: None.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -2540,7 +2540,7 @@ request_tape_archive: "Required information: Size of dataset and retention period.", "Expected response time: Weeks.", "Cost: As per our price list.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -2586,7 +2586,7 @@ request_lab_access_link: "Required information: Your username and lab name.", "Expected response time: Days.", "Cost: Included in the lab subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -2624,7 +2624,7 @@ request_community_membership: "Required attachment: None.", "Expected delivery time: Days.", "Cost: Included in your data space subscription.", - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -2646,7 +2646,7 @@ request_consent_link: fields: [{ label: "Full name", key: "full_name", field: "textfield" }] requirements: [ - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: [] @@ -2671,6 +2671,6 @@ deregister_tingweek_invitations: fields: [{ label: "Full name", key: "full_name", field: "textfield" }] requirements: [ - "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", + "We care about your privacy. Read our privacy statement (link here) to learn how we process your personal data when you send us a request.", ] attachments: []