diff --git a/packages/api/src/tasks/__tests__/checkAlerts.test.ts b/packages/api/src/tasks/__tests__/checkAlerts.test.ts
index 96070f0dd..ff8ecaa83 100644
--- a/packages/api/src/tasks/__tests__/checkAlerts.test.ts
+++ b/packages/api/src/tasks/__tests__/checkAlerts.test.ts
@@ -191,27 +191,40 @@ describe('checkAlerts', () => {
     });
 
     it('translateExternalActionsToInternal', () => {
+      // normal
       expect(
         translateExternalActionsToInternal('@slack_webhook-123'),
       ).toMatchInlineSnapshot(
         `"{{__hdx_notify_channel__ channel=\\"slack_webhook\\" id=\\"123\\"}}"`,
       );
 
+      // with body string
       expect(
         translateExternalActionsToInternal('blabla @action-id'),
       ).toMatchInlineSnapshot(
         `"blabla {{__hdx_notify_channel__ channel=\\"action\\" id=\\"id\\"}}"`,
       );
 
+      // multiple actions
       expect(
         translateExternalActionsToInternal('blabla @action-id @action2-id2'),
       ).toMatchInlineSnapshot(
         `"blabla {{__hdx_notify_channel__ channel=\\"action\\" id=\\"id\\"}} {{__hdx_notify_channel__ channel=\\"action2\\" id=\\"id2\\"}}"`,
       );
 
+      // id with special characters
       expect(
-        translateExternalActionsToInternal('email: mike@hyperdx.io'),
-      ).toMatchInlineSnapshot(`"email: mike@hyperdx.io"`);
+        translateExternalActionsToInternal('send @email-mike@hyperdx.io'),
+      ).toMatchInlineSnapshot(
+        `"send {{__hdx_notify_channel__ channel=\\"email\\" id=\\"mike@hyperdx.io\\"}}"`,
+      );
+
+      // id with multiple dashes
+      expect(
+        translateExternalActionsToInternal('@action-id-with-multiple-dashes'),
+      ).toMatchInlineSnapshot(
+        `"{{__hdx_notify_channel__ channel=\\"action\\" id=\\"id-with-multiple-dashes\\"}}"`,
+      );
     });
 
     it('renderAlertTemplate', async () => {
diff --git a/packages/api/src/tasks/checkAlerts.ts b/packages/api/src/tasks/checkAlerts.ts
index 0d293af73..dfd71b792 100644
--- a/packages/api/src/tasks/checkAlerts.ts
+++ b/packages/api/src/tasks/checkAlerts.ts
@@ -149,8 +149,15 @@ export const notifyChannel = async ({
   switch (channel) {
     case 'slack_webhook': {
       const webhook = await Webhook.findOne({
-        _id: id,
         team: teamId,
+        $or: [
+          {
+            _id: id,
+          },
+          {
+            name: id,
+          },
+        ],
       });
       // ONLY SUPPORTS SLACK WEBHOOKS FOR NOW
       if (webhook?.service === 'slack') {
@@ -265,9 +272,10 @@ export const getDefaultExternalAction = (
 
 export const translateExternalActionsToInternal = (template: string) => {
   // ex: @slack_webhook-1234_5678 -> "{{NOTIFY_FN_NAME channel="slack_webhook" id="1234_5678}}"
-  return template.replace(/(?: |^)@([a-zA-Z0-9_-]+)/g, (match, input) => {
+  return template.replace(/(?: |^)@([a-zA-Z0-9.@_-]+)/g, (match, input) => {
     const prefix = match.startsWith(' ') ? ' ' : '';
-    const [channel, id] = input.split('-');
+    const [channel, ...ids] = input.split('-');
+    const id = ids.join('-');
     // TODO: sanity check ??
     return `${prefix}{{${NOTIFY_FN_NAME} channel="${channel}" id="${id}"}}`;
   });