diff --git a/packages/api/src/tasks/__tests__/checkAlerts.test.ts b/packages/api/src/tasks/__tests__/checkAlerts.test.ts
index cdb88f393..2ab2bb87c 100644
--- a/packages/api/src/tasks/__tests__/checkAlerts.test.ts
+++ b/packages/api/src/tasks/__tests__/checkAlerts.test.ts
@@ -23,6 +23,7 @@ import {
   buildAlertMessageTemplateTitle,
   buildLogSearchLink,
   doesExceedThreshold,
+  escapeJsonString,
   expandToNestedObject,
   getDefaultExternalAction,
   processAlert,
@@ -129,6 +130,18 @@ describe('checkAlerts', () => {
     });
   });
 
+  it('escapeJsonString', () => {
+    expect(escapeJsonString('foo')).toBe('foo');
+    expect(escapeJsonString("foo'")).toBe("foo'");
+    expect(escapeJsonString('foo"')).toBe('foo\\"');
+    expect(escapeJsonString('foo\\')).toBe('foo\\\\');
+    expect(escapeJsonString('foo\n')).toBe('foo\\n');
+    expect(escapeJsonString('foo\r')).toBe('foo\\r');
+    expect(escapeJsonString('foo\t')).toBe('foo\\t');
+    expect(escapeJsonString('foo\b')).toBe('foo\\b');
+    expect(escapeJsonString('foo\f')).toBe('foo\\f');
+  });
+
   describe('Alert Templates', () => {
     const defaultSearchView: any = {
       alert: {
diff --git a/packages/api/src/tasks/checkAlerts.ts b/packages/api/src/tasks/checkAlerts.ts
index 1955a2925..d1a8008c4 100644
--- a/packages/api/src/tasks/checkAlerts.ts
+++ b/packages/api/src/tasks/checkAlerts.ts
@@ -229,6 +229,10 @@ const handleSendSlackWebhook = async (
   });
 };
 
+export const escapeJsonString = (str: string) => {
+  return JSON.stringify(str).slice(1, -1);
+};
+
 export const handleSendGenericWebhook = async (
   webhook: IWebhook,
   message: {
@@ -273,36 +277,13 @@ export const handleSendGenericWebhook = async (
   let body = '';
   if (webhook.body) {
     const handlebars = Handlebars.create();
-    let isJsonBody = false;
-    try {
-      const jsonBody = JSON.parse(webhook.body);
-      isJsonBody = true;
-      for (const [_key, _val] of Object.entries(jsonBody)) {
-        jsonBody[_key] = handlebars.compile(_val, {
-          noEscape: true,
-        })({
-          body: message.body,
-          link: message.hdxLink,
-          title: message.title,
-        });
-      }
-      body = JSON.stringify(jsonBody);
-    } catch (e) {
-      logger.error({
-        message: 'Webhook body is not a valid JSON',
-        error: serializeError(e),
-      });
-    }
-
-    if (!isJsonBody) {
-      body = handlebars.compile(webhook.body, {
-        noEscape: true,
-      })({
-        body: message.body,
-        link: message.hdxLink,
-        title: message.title,
-      });
-    }
+    body = handlebars.compile(webhook.body, {
+      noEscape: true,
+    })({
+      body: escapeJsonString(message.body),
+      link: escapeJsonString(message.hdxLink),
+      title: escapeJsonString(message.title),
+    });
   }
 
   try {