diff --git a/span-normalizer/span-normalizer/src/main/java/org/hypertrace/core/spannormalizer/jaeger/JaegerSpanNormalizer.java b/span-normalizer/span-normalizer/src/main/java/org/hypertrace/core/spannormalizer/jaeger/JaegerSpanNormalizer.java
index e3b490544..cb8a8909e 100644
--- a/span-normalizer/span-normalizer/src/main/java/org/hypertrace/core/spannormalizer/jaeger/JaegerSpanNormalizer.java
+++ b/span-normalizer/span-normalizer/src/main/java/org/hypertrace/core/spannormalizer/jaeger/JaegerSpanNormalizer.java
@@ -21,6 +21,7 @@
 import java.util.concurrent.Callable;
 import java.util.concurrent.ConcurrentHashMap;
 import java.util.concurrent.ConcurrentMap;
+import java.util.concurrent.TimeUnit;
 import java.util.stream.Collectors;
 import javax.annotation.Nonnull;
 import javax.annotation.Nullable;
@@ -63,6 +64,11 @@ public class JaegerSpanNormalizer {
   private final JaegerResourceNormalizer resourceNormalizer = new JaegerResourceNormalizer();
   private final TenantIdHandler tenantIdHandler;
 
+  // measure the difference between span's start time and its processing time
+  private static final String SPAN_ARRIVAL_DELAY = "span.arrival.delay";
+  private final ConcurrentMap<String, Timer> tenantToSpanArrivalDelayTimer =
+      new ConcurrentHashMap<>();
+
   public static JaegerSpanNormalizer get(Config config) {
     if (INSTANCE == null) {
       synchronized (JaegerSpanNormalizer.class) {
@@ -82,6 +88,10 @@ public Timer getSpanNormalizationTimer(String tenantId) {
     return tenantToSpanNormalizationTimer.get(tenantId);
   }
 
+  public Timer getSpanArrivalDelayTimer(String tenantId) {
+    return tenantToSpanArrivalDelayTimer.get(tenantId);
+  }
+
   @Nullable
   public RawSpan convert(String tenantId, Span jaegerSpan) throws Exception {
     Map<String, KeyValue> tags =
@@ -102,6 +112,9 @@ public RawSpan convert(String tenantId, Span jaegerSpan) throws Exception {
   private Callable<RawSpan> getRawSpanNormalizerCallable(
       Span jaegerSpan, Map<String, KeyValue> spanTags, String tenantId) {
     return () -> {
+      long spanProcessedTime = System.currentTimeMillis();
+      long spanStartTime = Timestamps.toMillis(jaegerSpan.getStartTime());
+
       Builder rawSpanBuilder = fastNewBuilder(RawSpan.Builder.class);
       rawSpanBuilder.setCustomerId(tenantId);
       rawSpanBuilder.setTraceId(jaegerSpan.getTraceId().asReadOnlyByteBuffer());
@@ -113,7 +126,7 @@ private Callable<RawSpan> getRawSpanNormalizerCallable(
               spanTags,
               tenantIdHandler.getTenantIdProvider().getTenantIdTagKey());
       rawSpanBuilder.setEvent(event);
-      rawSpanBuilder.setReceivedTimeMillis(System.currentTimeMillis());
+      rawSpanBuilder.setReceivedTimeMillis(spanProcessedTime);
       resourceNormalizer
           .normalize(jaegerSpan, tenantIdHandler.getTenantIdProvider().getTenantIdTagKey())
           .ifPresent(rawSpanBuilder::setResource);
@@ -123,6 +136,16 @@ private Callable<RawSpan> getRawSpanNormalizerCallable(
       if (LOG.isDebugEnabled()) {
         logSpanConversion(jaegerSpan, rawSpan);
       }
+
+      // register and update timer per tenant
+      // it uses absolute value to take care of any clock skewness too.
+      tenantToSpanArrivalDelayTimer
+          .computeIfAbsent(
+              tenantId,
+              tenant ->
+                  PlatformMetricsRegistry.registerTimer(
+                      SPAN_ARRIVAL_DELAY, Map.of("tenantId", tenant)))
+          .record(Math.abs(spanProcessedTime - spanStartTime), TimeUnit.MILLISECONDS);
       return rawSpan;
     };
   }
diff --git a/span-normalizer/span-normalizer/src/main/java/org/hypertrace/core/spannormalizer/jaeger/JaegerSpanPreProcessor.java b/span-normalizer/span-normalizer/src/main/java/org/hypertrace/core/spannormalizer/jaeger/JaegerSpanPreProcessor.java
index 4a1d1b500..56d46ad5a 100644
--- a/span-normalizer/span-normalizer/src/main/java/org/hypertrace/core/spannormalizer/jaeger/JaegerSpanPreProcessor.java
+++ b/span-normalizer/span-normalizer/src/main/java/org/hypertrace/core/spannormalizer/jaeger/JaegerSpanPreProcessor.java
@@ -112,6 +112,8 @@ PreProcessedSpan preProcessSpan(Span span) {
       return null;
     }
 
+    // should drop late span
+
     return new PreProcessedSpan(tenantId, span);
   }
 
diff --git a/span-normalizer/span-normalizer/src/test/java/org/hypertrace/core/spannormalizer/jaeger/JaegerSpanNormalizerTest.java b/span-normalizer/span-normalizer/src/test/java/org/hypertrace/core/spannormalizer/jaeger/JaegerSpanNormalizerTest.java
index 4020d1af3..7d170015e 100644
--- a/span-normalizer/span-normalizer/src/test/java/org/hypertrace/core/spannormalizer/jaeger/JaegerSpanNormalizerTest.java
+++ b/span-normalizer/span-normalizer/src/test/java/org/hypertrace/core/spannormalizer/jaeger/JaegerSpanNormalizerTest.java
@@ -219,6 +219,12 @@ public void testServiceNameNotAddedToEvent() throws Exception {
 
     // Assert that metrics are collected.
     Assertions.assertEquals(1, timer.count());
+
+    Timer timer1 = normalizer.getSpanArrivalDelayTimer(tenantId);
+    Assertions.assertNotNull(timer1);
+
+    // Assert that metrics are collected.
+    Assertions.assertEquals(1, timer1.count());
   }
 
   @Test