[BUG] launchctl errors in start/stop commands on MacOS

[haykkh]

Describe the bug
1.1.0 doesn't seem to be working. I first upgraded from 1.0.0 using

1. Stop the app using trakts stop
2. Run pipx upgrade trakt-scrobbler
3. Start the app again using trakts start

But trakts start gives

$ trakts start
[CalledProcessError]
Command '['launchctl', 'start', 'com.iamkroot.trakt-scrobbler']' returned non-zero exit status 3.

trakts status:

$ trakts status
Could not find service "com.iamkroot.trakt-scrobbler" in domain for

[CalledProcessError]
Command '['launchctl', 'list', 'com.iamkroot.trakt-scrobbler']' returned non-zero exit status 113.

trakts -V:

$ trakts -V
Trakts version 1.0.0

According to pipx list:

$ pipx list
venvs are in /Users/me/.local/pipx/venvs
apps are exposed on your $PATH at /Users/me/.local/bin
   package trakt-scrobbler 1.1.0, Python 3.8.5
    - trakts

I have tried pipx reinstall-all / pipx uninstall + pipx install as well.

Running trakts autostart enable seems to have made it run, but it's still printing out 1.0.0 for -V and giving me the same errors as #82 when trying to clear backlogs.

Desktop (please complete the following information):

• OS: macOS
• Python Version: 3.8.5
• Player: Plex
• Player Version: 4.29.2

Log file
Log entries since update:

Click to see log contents

2020-09-22 16:58:38,666 - DEBUG - MainThread - backlog_cleaner - Adding item to history {'state': 2, 'progress': 99.71, 'media_info': {'type': 'episode', 'title': 'The X-Files', 'season': '1', 'episode': 1}, 'updated_at': 1600518114.526402}
2020-09-22 16:58:39,293 - DEBUG - MainThread - backlog_cleaner - Adding item to history {'state': 2, 'progress': 95.65, 'media_info': {'type': 'episode', 'title': 'The Spy', 'season': '1', 'episode': 3}, 'updated_at': 1600539429.3437939}
2020-09-22 16:58:39,722 - DEBUG - MainThread - backlog_cleaner - Adding item to history {'state': 2, 'progress': 95.69, 'media_info': {'type': 'episode', 'title': 'The Spy', 'season': '1', 'episode': 4}, 'updated_at': 1600542651.411433}
2020-09-22 16:58:41,184 - DEBUG - MainThread - backlog_cleaner - Adding item to history {'state': 2, 'progress': 95.45, 'media_info': {'type': 'episode', 'title': 'The Spy', 'season': '1', 'episode': 5}, 'updated_at': 1600547718.157074}
2020-09-22 16:58:41,852 - DEBUG - MainThread - backlog_cleaner - Adding item to history {'state': 2, 'progress': 96.17, 'media_info': {'type': 'episode', 'title': 'The Spy', 'season': '1', 'episode': 6}, 'updated_at': 1600619220.821142}
2020-09-22 16:58:42,775 - INFO - MainThread - scrobbler - Started scrobbler thread.
2020-09-22 16:58:42,782 - INFO - MainThread - monitor - Started monitor for plex
2020-09-22 16:58:42,788 - DEBUG - scrobbler - scrobbler - Scrobbling pause at 78.19% for The X-Files
2020-09-22 16:58:43,278 - INFO - scrobbler - scrobbler - Scrobble pause successful for The X-Files S01E02
2020-09-22 16:58:44,614 - DEBUG - scrobbler - backlog_cleaner - Adding item to history {'state': 2, 'progress': 99.71, 'media_info': {'type': 'episode', 'title': 'The X-Files', 'season': '1', 'episode': 1}, 'updated_at': 1600518114.526402}
2020-09-22 16:58:45,334 - DEBUG - scrobbler - backlog_cleaner - Adding item to history {'state': 2, 'progress': 95.65, 'media_info': {'type': 'episode', 'title': 'The Spy', 'season': '1', 'episode': 3}, 'updated_at': 1600539429.3437939}
2020-09-22 16:58:45,807 - DEBUG - scrobbler - backlog_cleaner - Adding item to history {'state': 2, 'progress': 95.69, 'media_info': {'type': 'episode', 'title': 'The Spy', 'season': '1', 'episode': 4}, 'updated_at': 1600542651.411433}
2020-09-22 16:58:46,460 - DEBUG - scrobbler - backlog_cleaner - Adding item to history {'state': 2, 'progress': 95.45, 'media_info': {'type': 'episode', 'title': 'The Spy', 'season': '1', 'episode': 5}, 'updated_at': 1600547718.157074}
2020-09-22 16:58:49,225 - DEBUG - scrobbler - backlog_cleaner - Adding item to history {'state': 2, 'progress': 96.17, 'media_info': {'type': 'episode', 'title': 'The Spy', 'season': '1', 'episode': 6}, 'updated_at': 1600619220.821142}

[iamkroot]

it's still printing out 1.0.0 for -V

That's my mistake. Forgot to update the value at one place!

same errors as #82 when trying to clear backlogs

Yeah, you'll have to manually edit watched_backlog.json file and remove the quotes, making "1" as 1 for all the season fields. Sorry for not clarifying this 😅 It'll work as expected in the future.

[iamkroot]

Although, I'm not sure why trakts start is failing after the update. Does it work after running autostart enable?

[haykkh]

Thanks again!

$ trakts start
The scrobbler is running
Monitored players: plex
Last successful scrobble: Pause Raised by Wolves S01E04, at Tue Sep 22 17:48:56 2020

[iamkroot]

Hmm weird indeed. I don't have access to a Mac so I can only guess the expected behaviour. We'll explore the bug if it happens again some time later.

[listy-bit]

Hi, this has happened to me, but not after an update. It happened on the 11th, but I've only just noticed. I updated to latest version, but the issue was still present. Resolved by using autostart enable. Backlog was empty though, just [].

MacOS
Python 3.8.5
Plex 1.20.4.3517
trakts 1.1.2 / 1.1.3

[iamkroot]

This is mostly unrelated to the backlog cleaner, and has to do with the launchctl service manager on MacOS. Since I don't have access to a Mac, the current implementation is only based on what I could find on the net, and a few helpful users who tested some parts of it. I'd prefer if someone would take a proper look at getting to the root cause of this.

[Aerozolic]

Yup, same problem here. macOS 10.15.7.
trakts status
Could not find service "com.iamkroot.trakt-scrobbler" in domain for port

[CalledProcessError]
Command '['launchctl', 'list', 'com.iamkroot.trakt-scrobbler']' returned non-zero exit status 113.

After restart I get:
trakts status
The scrobbler is running
Monitored players: vlc

But it doesn't work. And after manually stopping the service I'm unable to start it up again. Last successful scrobble was on the 31st.