The license activation doesn't work from behind a Proxy

[itg-assistant]

Marco Yaler asked 2016-11-21 14:44:24 UTC

When trying to activate the license, if you are behind a proxy, the request doesn't cross the proxy and you endup with an error.

[itg-assistant]

Luca answered 2016-11-21 15:36:46 UTC

It probably means that the proxy is blocking the http request. You can activate from a server (or development machine) that has access to the internet and allows http requests to wisej.com and then copy wisej-server.lic with your project. The file is created in the same project folder.

Best,

Luca

[itg-assistant]

Marco Yaler answered 2016-11-22 07:59:21 UTC

Hi,

I used the file from the development machine (it's easier to bring this to direct internet access then the server behind the proxy).

I copied the file C:\ProgramData\IceTeaGroup\Wisej*wisej-developer.lic* to the same path on the server and renamed it as wisej-server.lic

The error message has been replaced by a trial information message.

Perfect.

Thanks.