Missing icons & backgrounds in deployed solution

[itg-assistant]

Rudy asked 2016-12-03 01:27:16 UTC

Hi there,

for testing purpose I have deployed the 'Buttons' Sample to one of our servers. In the development environment everything works fine, all icons and backgrounds are displayed. However on the server the icons and button backgrounds are missing.

I have copied the following files to the site folder:

Default.html
Default.json
Web.config
bin\Wisej.Buttons.dll
bin\Wisej.Core.dll
bin\Wisej.Web.dll
bin\de\Wisej.Core.resources.dll
bin\de\Wisej.Web.resources.dll

I do not know why the web filesystem publish creates a 'de' folder? I renamed it to en, but this did not help. Any idea what I'm missing?

Best Regards
Rudy

[itg-assistant]

Luca answered 2016-12-05 21:47:37 UTC

Hi Rudy,

I just tried to deploy the buttons example here: http://demo.wisej.com/apps/buttons

I simply copied Wisej.Buttons.dll to /bin, copied Default.json and Default.html and renamed to Buttons.html and .json since /apps has several apps, and it all works fine. Look at the console in chrome with F12 to see if there is an error somewhere.

The /de directory is created by the compiler simply because Wisej has localized de resources. It's normal.

Can you send the IP of the server? Maybe privately?

Best,

Luca

[itg-assistant]

Rudy answered 2016-12-07 21:53:13 UTC

Hi Luca,

I have installed the sample on a different server with an English OS and there everything works. The server where it does not work has a German OS installed. Maybe that is the reason why? Have sent the server detail in a mail to support@.

Best Regards
Rudy

[itg-assistant]

Frank (ITG) answered 2016-12-07 22:32:42 UTC

Hi Rudy,

I´m running Wisej on a german OS but cannot reproduce either.

Can you please resend the message with the server details as it seems it did not reach us yet.

Thanks in advance !

Best regards
Frank

[itg-assistant]

Rudy answered 2016-12-08 02:40:28 UTC

Hi Frank,

I have re-sent the details to support@wisej.com

best Regards
Rudy

[itg-assistant]

Luca answered 2016-12-09 15:55:23 UTC

Hi Rudy,

I tried your server, the png images returned by the server are empty, not broken. It returns the png end of stream "IEND�" marker.  Looks like the resources are simply missing from the dll. Can you send the compiled dlls in a zip to support?

/Luca

[itg-assistant]

Rudy answered 2016-12-09 23:42:34 UTC

Hi Luca,

attached is the bin folder from the site.

Best Regards
Rudy

[itg-assistant]

Luca answered 2016-12-10 23:10:53 UTC

Thanks. The dll is OK, the resources are all there. I plugged it in the test server and it still works: http://demo.wisej.com/apps/buttons. There must be something wrong with the server you are using. We tried with a DE server as well.

[itg-assistant]

Rudy answered 2016-12-11 01:09:16 UTC

Yep I think so too, maybe some access right issues. Anyway, I have it running on the other server. Will look into it when I have time and if I find something noteworthy I will let you know. Thanks for your support, I really appreciate it.