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Network Latency #695

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@itg-assistant

Shawn Ramirez asked 2017-03-13 17:46:24 UTC

I am not sure how to ask this question, but I believe our network has a higher latency than one would expect.  I get random "Invalid session" and "Network Error - can not connect to server" Sometimes I can run for hours without one, sometimes it is 10 seconds (same app, no change in code).

Is there a setting to make wiseJ less sensitive to network issues?

Thanks,

Shawn

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  1. itg-assistant commented on Jun 12, 2026

    @itg-assistant
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    Luca answered 2017-03-13 17:56:10 UTC

    Try to increase

    "sessionTimeout" and "responseTimeout" in Default.json.

    The "Network Error - Cannot connect..." (or is it "Failed to connect..."?) may be from the initial load when the protocol is still http.

    Please send a screenshot. Also if you enable "debug":true in Default.json you should be more details in the browser console (F12).

    Are you running on WebSocket or http?

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