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Changing Licence Key #786
Description
Adil Battal KAYA asked 2017-04-21 22:05:58 UTC
Hi,
How could I change my activated licence key from VS designer or installed tools of you. I have two licences and one of is my client's so I couldn't access his wisej account if the solution is in web access.
thank you.
Activity
itg-assistant commentedon Jun 12, 2026
Luca answered 2017-04-24 14:43:06 UTC
Do you want to move a license to another user account? Now you can access all the licenses that you purchase in one place: /account.
itg-assistant commentedon Jun 12, 2026
Adil Battal KAYA answered 2017-04-25 19:44:44 UTC
I mean, I have two licence keys(two different account owners’) but I didn’t purchased personally. Therefore I want to switch the keys from my machine. Thank you.
itg-assistant commentedon Jun 12, 2026
Adil Battal KAYA answered 2017-05-24 21:37:25 UTC
I think you missed my comment. :)
itg-assistant commentedon Jun 12, 2026
Luca answered 2017-05-25 15:08:48 UTC
Hi Adil, you are right, sorry about that. You don’t need to unregister, simply re-activate on a different machine.
itg-assistant commentedon Jun 12, 2026
Adil Battal KAYA answered 2017-06-05 08:16:45 UTC
Hi
How could I see who or which machine activated licences. I changed my one of developing machine and I couldn't re-activate on my new machine.
Thank you.
itg-assistant commentedon Jun 12, 2026
Luca answered 2017-06-05 20:52:47 UTC
Hi Adil,
The /Account page doesn't show the log of activations externally. However, there is no block from our licensing server, you should be able to activate the license on a different machine. If not, please let me know what is the error you are getting.
Best,
Luca