Technology Enthusiast · Cloud Computing Engineer · Microservices Architect

Greater Sydney Area · About · LinkedIn · Portfolio

I am a technology leader and hands-on engineer with 20+ years designing, building, and scaling complex systems across cloud, microservices, and modern web and mobile platforms. I work with TypeScript, JavaScript, Python, Java, and Go, and with cloud-native services on AWS, GCP, and Azure. My technical focus includes serverless architectures, real-time systems, CI/CD, container orchestration, observability, and security, aligning technology strategy with business outcomes.

Currently Principal Engineer at Qantas Loyalty on the Universal Retail Platform (URP), where I lead technical strategy, engineering practices, and delivery for large-scale retail eCommerce, microservices, and event-driven integration. I also serve as DevOps Engineering Lead at Mekari, driving infrastructure maturity, CI/CD, observability, security, and cost optimization for multi-tenant SaaS, FinTech, and logistics platforms in Indonesia. Previously I was VP of Technology and Head of Infrastructure at Jojonomic (Mekari Officeless).

Outside day jobs, I build and ship products on suherman.net — platforms, macOS and mobile apps, developer tools, and local AI gateways — with signed releases, registry APIs, and Cloudflare-backed distribution. Full experience and achievements: iman.suherman.net.

Products and platforms already live — from community and health platforms to macOS apps and developer tools.

• HaloRT Multi-tenant community SaaS for RT, RW, residential clusters, and neighborhood organizations across Indonesia — marketing, platform, admin, and tenant sites.
• AloCare Personalized Health Intelligence — patient/clinician portals, AI clinical engine, hospital queue, and mobile apps for modern care delivery.
• Ticktopus Enterprise helpdesk and ticketing platform — omnichannel tickets, WhatsApp, email, SIP softphone, SLA, and AI agents in Google Chat.
• Lakuyo Local-first POS + inventory for warung, cafés, and shops — Android, iOS, macOS, and Windows; offline on every device; free on one device, Pro for multi-device sync.
• MarketPilot AI-powered marketing intelligence — product research, SEO & AI Search, multi-channel campaigns, attribution, and continuous optimisation.

• Nucleus Personal Workspace for macOS — Gmail, Chat, Calendar, clipboard, and Markdown notes in one command center, with Cloud Sync, AI Overview, and Sparkle updates.
• DiskWise Intelligent disk analyzer and cleanup assistant for macOS — and iOS — with duplicate/stale media detection, reclaimable space, and an AI storage consultant.
• Soraku Lightweight Kubernetes IDE (Rust + React) — multi-cluster explorer, integrated terminal, and built-in AI assistant, starting in under a second.
• MigraSync Officeless desktop tool for migrating and deploying workflow configurations — signed macOS releases with registry and Sparkle updates.
• sshhh connect Modern SSH client for macOS — multi-tab terminal, SFTP, port forwarding, VNC, key vault, Touch ID lock, and optional Cloud sync.
• ArahBaik Daily guidance app rooted in Eastern tradition — shio, elements, direction, and calendar.
• ANANTA Spiritual companion across humanity’s wisdom traditions — provenance-backed practice and labelled AI reflection. Many paths. One journey inward.
• Dokter Alami Personal integrative health AI for Indonesia — understand symptoms and habits, explore labelled natural approaches, triage when to see a doctor, and follow a longitudinal health journey. Companion, not AI doctor.

• CT MCP Commerce MCP Studio: a VS Code extension to configure, explore, and test Commerce MCP servers with commercetools — signed VSIX via the public registry.
• Officeless MCP Officeless Code Intelligence / MCP stack — VS Code tooling, registry API, and signed downloads on suherman.net.
• AI Engineering Workbench Open-source hub for AI-assisted engineering investigation — multi-repo evidence workflows with a public marketing/demo site.

• Maya WhatsApp-first AI travel companion for Anamaya / yBizTrip — natural-language trip intake, policy-aware flight & hotel picks, ESPPD + approval, and e-ticket delivery.
• Ollama AI Authenticated local-LLM gateway — chat UI, API keys, OpenAI/Ollama-compatible endpoints via Cloudflare Tunnel.
• CineView Movies & TV library player for Apple TV — TMDB metadata, subtitles, favorites, and continue watching.

Languages: TypeScript, JavaScript, Node.js, Python, Bash, Swift, Java, Go, HCL

Cloud: AWS (Lambda, API Gateway, CDK, ECS/EKS, S3, CloudFront, Cognito, SES, Secrets Manager), GCP (Cloud Run, Cloud Functions, GCS, Firestore, Secret Manager, BigQuery, Pub/Sub, Vertex AI), Cloudflare (DNS, Workers, Tunnels), Hetzner Cloud, Azure

Infrastructure: Terraform, OpenTofu, AWS CDK, Ansible, Kubernetes (K3s), Helm, Kustomize, Argo CD, Docker, Podman, cert-manager, ingress-nginx, Traefik

Data: PostgreSQL, MariaDB, MySQL, DynamoDB, Redis, Firestore, Elasticsearch, Meilisearch, BigQuery, ClickHouse

Delivery: GitHub Actions, Bitbucket Pipelines, Jenkins, GitOps, Turborepo, Wrangler, macOS launchd services

Observability: Prometheus, Grafana, Loki, SigNoz, OpenTelemetry, Alertmanager, Splunk, Uptime Kuma

Security & edge: oauth2-proxy, JWT, Cognito, Google OAuth, Sealed Secrets, Tailscale, Cloudflare Workers

Achievements: Pull Shark (×4), Pair Extraordinaire (×4), YOLO, Quickdraw, Arctic Code Vault Contributor

Organizations: Qantas Loyalty, Qantas Cloud Platform, PT Jojonomic Indonesia, officeless-platform, rml-ecv-mekari, Tutorial-System, Pojokan-Guru-Ahli, Khitah-LMS, Ujian-Online, Appitzr-Project, Trauma-Screening, pojokandev, HugeShop, alocare-ai, HaloRT, BrightannicaTech, LegalAdviceCTP, ticktopus

Email: iman.suherman@gmail.com · LinkedIn · About · Portfolio

Sydney, Australia

Languages: English (professional), Indonesian (native), Malay (limited working)