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feat(admin-tool): maximize extensibility of reports and exports pages/functionality #2996
Here's an actual email from an organization to their designer/implementor:
There are various reports that need to be pulled to integrate with other systems, and add-on-gathered data is not easily added to a report or export.
They should be able to customize the reports in such a way as to get whatever they want, from tribute information, to fee recovery, to custom fields, to addresses, etc.
The client email above seeks to resolve the problem by sending all of the data to the payment gateway. I think the problem can be resolved by making the export functionality a bit more flexible and thorough.
This is being handled in other issues, to be sure. For this issue my main concern is to audit the exports and the reports pages to ensure that they are extensible for use with all the add-ons, and the data that they collect.
The user insight above is majorly helpful in getting to that end. Also, note that part of their frustration is related to Zapier being broken currently. All of the above can be done with a Zap, for sure, once that's resolved.
Again, the main point of this issue is extensibility of reports and exports, not resolving her specific issues.
Original Help Scout ticket