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fix(admin-tool): ensure the level title in the exported CSV reads custom on custom donations #3380

samsmith89 opened this issue Jun 18, 2018 · 2 comments


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commented Jun 18, 2018

User Story

As a site admin, I want to export a CSV file that shows that a donor gave a custom amount in the Level Title when they give a custom amount.

Current Behavior

I currently get an export that marks custom donations with the default Level Title of the form.

Expected Behavior

I expect to have the level read as "custom" with custom donations.

Steps to Reproduce

  1. Make a donation form with two levels and custom amounts enabled
  2. Make the first level the default level
  3. Generate three donations, two using the levels and one as a custom donation
  4. Generate a CSV file, and see that the custom level will inherit the default level "Level Title"


See the Level ID shows as a "custom" amount, but the Level Title shows the default level:
screen shot 2018-06-18 at 4 39 45 pm



WordPress System Info ### WordPress Environment ###

Home URL: https://give.local
Site URL: https://give.local
WP Version: 4.9.6
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
Permalink Structure: /%postname%/
Show on Front: posts
Table Prefix Length: wp_
Table Prefix Length: 3
Table Prefix Status: Acceptable
Admin AJAX: Accessible
Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, give_subscription

Server Environment

Hosting Provider: DBH: localhost, SRV: give.local
TLS Connection: Connection uses TLS 1.2
TLS Connection: Probably Okay
Server Info: Apache/2.4.10 (Debian)
PHP Version: 7.0.3
PHP Post Max Size: 1,000 MB
PHP Time Limit: 900
PHP Max Input Vars: 3000
PHP Max Upload Size: 1,000 MB
cURL Version: 7.38.0, OpenSSL/1.0.1t - We recommend a minimum cURL version of 7.40.
SUHOSIN Installed: –
MySQL Version: 5.6.34
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
gzip: ✔
GD Graphics Library: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Give Configuration

Give Version: 2.1.4
Give Cache: Enabled
Database Updates: All DB Updates Completed.
Give Cache: Enabled
Give Cache: ✔New Donation✔Donation ReceiptNew Offline DonationOffline Donation Instructions✔New User Registration✔User Registration Information✔Email accessRenewal Receipt EmailSubscription Cancelled Email
Upgraded From: 2.0.6
Test Mode: Enabled
Currency Code: USD
Currency Position: Before
Decimal Separator: .
Thousands Separator: ,
Success Page: https://give.local/donation-confirmation/
Failure Page: https://give.local/donation-failed/
Donation History Page: https://give.local/donation-history/
Give Forms Slug: /donations/
Enabled Payment Gateways: Test Donation, Stripe - Credit Card,, PayPal Payments Pro
Default Payment Gateway: Test Donation
PayPal IPN Verification: Disabled
PayPal IPN Notifications: N/A
Donor Email Access: Enabled

Session Configuration

Give Use Sessions: Enabled
Session: Disabled

Active Give Add-ons

Give - 2Checkout Gateway: Unlicensed – by WordImpress – 1.1.1
Give - Gateway: Unlicensed – by WordImpress – 1.4.2
Give - Currency Switcher: Unlicensed – by WordImpress – 1.2
Give - Donation Plugin: Unlicensed – by WordImpress – 2.1.4
Give - Fee Recovery: Unlicensed – by WordImpress – 1.6.1
Give - Form Field Manager: Unlicensed – by WordImpress – 1.3
Give - Google Analytics Donation Tracking: Unlicensed – by WordImpress – 1.1.4
Give - Manual Donations: Unlicensed – by WordImpress – 1.4
Give - PayPal Pro Gateway: Unlicensed – by WordImpress – 1.1.5
Give - PDF Receipts: Unlicensed – by WordImpress – 2.3
Give - Per Form Gateways: Unlicensed – by WordImpress – 1.0.1
Give - Razorpay: Unlicensed – by WordImpress – 1.1.4
Give - Recurring Donations: Unlicensed – by WordImpress – 1.6.1
Give - Sofort Payment Gateway: Unlicensed – by WordImpress, CoachBirgit – 1.0
Give - Stripe Gateway: Unlicensed – by WordImpress – 2.0.5
Give - Zapier: Unlicensed – by WordImpress – 1.2.1

Other Active Plugins

Duplicate Post: by Enrico Battocchi – 3.2.2
Give - Hook Helper: by Ravinder Kumar – 1.0
Health Check: by The community – 1.0.1
Popup Maker: by WP Popup Maker – 1.7.19
Sam's Helper Function: by WordImpress – 1.0
Slider Revolution: by ThemePunch –
Transients Manager: by Pippin Williamson – 1.7.4
User Role Editor: by Vladimir Garagulya – 4.40.3
WP Auto Login: by Ren Ventura – 1.0.1
WP Rollback: by WordImpress – 1.5

Inactive Plugins

Autoptimize: by Frank Goossens (futtta) – 2.3.4
Email Cop: by Ashfame – 0.1.1
GEO my WP: by Eyal Fitoussi – 3.0.4
Give - Braintree Gateway: by WordImpress – 1.2.1
Give - CSV Toolbox: by WordImpress – 1.0
Give - Custom Field Integration: by WordImpress – 1.0
Give - Gift Aid: by WordImpress – 1.1.2
Give - MailChimp: by WordImpress – 1.4.1
Give - PayFast Payment Gateway: by WordImpress – 1.0.1
Give - Paymill Gateway: by WordImpress – 1.1
Give - Tributes: by WordImpress – 1.4.2
Gutenberg: by Gutenberg Team – 2.9.2
My Custom Functions: by Space X-Chimp – 4.16
WP Google Maps: by WP Google Maps – 7.0.02
WP Google Maps - Pro Add-on: by WP Google Maps – 5.73
WP Mail SMTP: by WPForms – 1.2.5
WPML String Translation: by OnTheGoSystems – 2.7.3

Active MU Plugins

Bypass Login: by Stephen Carnam – 1.1.0
Health Check Disable Plugins: by – 1.3


Name: Twenty Seventeen
Version: 1.5
Author URL:
Child Theme: No – If you're modifying Give on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child Theme

Operating System
  • Platform: Mac OS X
  • Name: Chrome

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commented Jun 19, 2018

Resolve By Doing

The "Level Title" column header text should be "Customer". Leave the Level ID column as it is.


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commented Jun 19, 2018

@DevinWalker did not get you #3380 (comment)

but I guess you mean Custom not Customer


ravinderk added a commit that referenced this issue Jun 21, 2018

Merge pull request #3384 from WordImpress/issue-3380
fix(admin-tool): ensure the level title in the exported CSV reads custom on custom donations #3380
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