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fix: update email tag descriptions for name and company #3943

mathetos opened this issue Jan 16, 2019 · 1 comment


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commented Jan 16, 2019

Bug Report

User Story

As a Give user I want to know what to expect when I use certain email tags in my email notifications.

Current Behavior

The {name} email tag currently is described as:

The donor's first name

See here:

But in reality, it displays different things under different circumstances:

  • If there is no last name, it displays only the first name
  • If there is a prefix and last name, it display those and NOT the first name.

Expected Behavior

I think we should simply update the description of this tag to the following:

Displays the donor's name for salutation purposes; either just the first name, or prefix and last name if provided.

Bug Type

  • This bug describes functionality that once worked as expected in version X.X.X. -- most likely when we introduced the prefixes this got changed but not he tag description.
  • This bug describes functionality that never worked as expected.
  • I am not sure whether this functionality ever worked as expected.

Steps to Reproduce

  1. View the tag description
  2. Test the output by having different donations with just a first name, just a prefix and first name, and prefix/first/last all present and preview the email with the Preview Email feature.

Acceptance Criteria

  • The email tag description is updated in every place where it exists.

@kevinwhoffman kevinwhoffman changed the title fix: {name} email tag description is inaccurate fix: update email tag descriptions for name and company Jan 18, 2019


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commented Jan 18, 2019

@nishitlangaliya There are two email tags and descriptions that need to be clarified and made consistent with the other descriptions. Please update the following descriptions for {name} and {company}.

{name} - The donor's name for salutation purposes—either first name only or prefix and last name if provided.

{company} - The donor's company name.

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