Alert sound plays even when box is unchecked #183

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kimcarver opened this Issue Apr 1, 2014 · 8 comments

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@kimcarver

Gmail notifier as a Firefox add-on has just started to play an annoying alert sound every time I get a new email, even when "Play alert sound for new emails" is unchecked. I'm using Mac OSX. The only thing that prevents the alert sound is muting the sound on the computer. Please let me know how to keep this from happening,

@inbasic
Owner
inbasic commented Apr 2, 2014

I just checked it on my Mac and when the "play alert sound for new emails" is unchecked, it did not play the sound. Can you confirm on a clean profile?
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

@kimcarver

Thanks for getting back to me. I did go ahead and create a new Firefox
profile, and the alert sound still plays after I uncheck the box.

Maybe the problem is that the add-ons manager page for Gmail Notifier
doesn't save any of my preference changes? E.g., I tried changing the sound
notification from the Gmail Notifier alert to a random wav file from my
desktop, and resetting the volume down to 10. It still plays the standard
notifier alert at the standard volume whenever I get new emails. The Mac OS
isn't big on "Save Changes" buttons so I'm not sure how to go about saving
changes. What am I doing wrong?

On Tue, Apr 1, 2014 at 11:06 PM, InBasic notifications@github.com wrote:

I just checked it on my Mac and when the "play alert sound for new emails"
is unchecked, it did not play the sound. Can you confirm on a clean profile?

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Reply to this email directly or view it on GitHubhttps://github.com/inbasic/ignotifier/issues/183#issuecomment-39291713
.

@inbasic
Owner
inbasic commented Apr 4, 2014

Okay, so if for instance you change the volume and then refresh the setting page, is the setting saved or it is still the default one?

@ben428
ben428 commented Apr 4, 2014

I have the same problem. It seemed to start with Firefox 28.0.

@kimcarver

If I reload the page by pressing cmd + r, the new volume that I've reset it
to is saved, supposedly, and the box stays unchecked. But the alert sound
plays anyway. (There doesn't seem to be a way to refresh by clicking on a
curved arrow, because on the Add-ons page there's no navigation bar and no
curved arrow.)

If I hit "reset all settings," it returns to the factory settings, alert
box checked and volume at 80.

On Fri, Apr 4, 2014 at 6:23 AM, ben428 notifications@github.com wrote:

I have the same problem. It seemed to start with Firefox 28.0.

Reply to this email directly or view it on GitHubhttps://github.com/inbasic/ignotifier/issues/183#issuecomment-39563890
.

@ben428
ben428 commented Apr 4, 2014

I think I solved this. The sound is actually coming from the OS X Notification Center -- Firefox 28 has added supported for the notification center (http://9to5mac.com/2014/03/18/firefox-28-released-w-mac-os-x-notification-center-support-for-web-notifications/). So any notification will make a sound until you go to System Preferences/Notifications and uncheck Play Sound for Notifications for Firefox.

@kimcarver

Excellent. Great work, thanks so much!

On Fri, Apr 4, 2014 at 1:34 PM, ben428 notifications@github.com wrote:

I think I solved this. The sound is actually coming from the OS X
Notification Center -- Firefox 28 has added supported for the notification
center (
http://9to5mac.com/2014/03/18/firefox-28-released-w-mac-os-x-notification-center-support-for-web-notifications/).
So any notification will make a sound until you go to System
Preferences/Notifications and uncheck Play Sound for Notifications for
Firefox.

Reply to this email directly or view it on GitHubhttps://github.com/inbasic/ignotifier/issues/183#issuecomment-39608497
.

@inbasic
Owner
inbasic commented Apr 5, 2014

Thanks for the report. I added a note for Mac users in the latest beta version.

@inbasic inbasic closed this Apr 5, 2014
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