[Bug]: Login RAGFlow with error code 502

[Jackytfy]

Is there an existing issue for the same bug?

• I have checked the existing issues.

RAGFlow workspace code commit ID

20250209

RAGFlow image version

v0.16.0

Other environment information

OS type：centos7.9
Hardware parameters: 处理器8 内存16

Actual behavior

centos7.9根据https://ragflow.io/docs/dev/ 描述部署安装后，修改了docker/.env 中相应地更新变量 RAGFLOW_IMAGE=infiniflow/ragflow:v0.16.0
；登录页面输入邮箱密码，点击登录没有反应，f12查看后502错误，

Expected behavior

No response

Steps to reproduce

根据以下官网连接步骤执行：https://ragflow.io/docs/dev/

Additional information

以下是具体的命令调试：
[root@localhost ragflow]# docker compose -f docker/docker-compose.yml up -d
WARN[0000] The "HF_ENDPOINT" variable is not set. Defaulting to a blank string.
WARN[0000] The "MACOS" variable is not set. Defaulting to a blank string.
[+] Running 4/4
✔ Container ragflow-minio Running 0.0s
✔ Container ragflow-mysql Healthy 0.5s
✔ Container ragflow-redis Running 0.0s
✔ Container ragflow-server Running 0.0s
[root@localhost ragflow]# docker compose ps
no configuration file provided: not found
[root@localhost ragflow]# cd ..
[root@localhost tianfy]# docker compose ps
no configuration file provided: not found
[root@localhost tianfy]# docker ps
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
90d53f253bf1 infiniflow/ragflow:v0.16.0 "./entrypoint.sh" 52 minutes ago Up 41 minutes 0.0.0.0:80->80/tcp, :::80->80/tcp, 0.0.0.0:443->443/tcp, :::443->443/tcp, 0.0.0.0:9380->9380/tcp, :::9380->9380/tcp ragflow-server
ff0640fc359e quay.io/minio/minio:RELEASE.2023-12-20T01-00-02Z "/usr/bin/docker-ent…" 52 minutes ago Up 30 minutes 0.0.0.0:9000-9001->9000-9001/tcp, :::9000-9001->9000-9001/tcp ragflow-minio
f1861338dad1 mysql:8.0.39 "docker-entrypoint.s…" 52 minutes ago Up 30 minutes (healthy) 33060/tcp, 0.0.0.0:5455->3306/tcp, :::5455->3306/tcp ragflow-mysql
45d3e0172772 valkey/valkey:8 "docker-entrypoint.s…" 52 minutes ago Up 30 minutes 0.0.0.0:6379->6379/tcp, :::6379->6379/tcp ragflow-redis
[root@localhost tianfy]# docker restart 90d
90d
[root@localhost tianfy]# docker -v
Docker version 26.1.4, build 5650f9b
[root@localhost tianfy]# docker-compose --version
bash: docker-compose: command not found...
[root@localhost tianfy]# cd ragflow
[root@localhost ragflow]# ls
agent conf deepdoc Dockerfile Dockerfile.scratch.oc9 download_deps.py graphrag intergrations pyproject.toml README_id.md README_ko.md README_pt_br.md README_zh.md SECURITY.md uv.lock
api CONTRIBUTING.md docker Dockerfile.deps docs example helm LICENSE rag README_ja.md README.md README_tzh.md sdk show_env.sh web
[root@localhost ragflow]# cd docker
[root@localhost docker]# ls
docker-compose-base.yml docker-compose-gpu-CN-oc9.yml docker-compose-macos.yml entrypoint-parser.sh infinity_conf.toml launch_backend_service.sh ragflow-logs service_conf.yaml.template
docker-compose-CN-oc9.yml docker-compose-gpu.yml docker-compose.yml entrypoint.sh init.sql nginx README.md
[root@localhost docker]# cat nginx
cat: nginx: Is a directory
[root@localhost docker]# cd nginx
[root@localhost nginx]# ls
nginx.conf proxy.conf ragflow.conf
[root@localhost nginx]# cat nginx.conf
user root;
worker_processes auto;

error_log /var/log/nginx/error.log notice;
pid /var/run/nginx.pid;

events {
worker_connections 1024;
}

http {
include /etc/nginx/mime.types;
default_type application/octet-stream;

log_format  main  '$remote_addr - $remote_user [$time_local] "$request" '
                  '$status $body_bytes_sent "$http_referer" '
                  '"$http_user_agent" "$http_x_forwarded_for"';

access_log  /var/log/nginx/access.log  main;

sendfile        on;
#tcp_nopush     on;

keepalive_timeout  65;

#gzip  on;
client_max_body_size 128M;

include /etc/nginx/conf.d/ragflow.conf;

}

[root@localhost nginx]# cd..
bash: cd..: command not found...
[root@localhost nginx]# cd ..
[root@localhost docker]# cd ..
[root@localhost ragflow]# docker compose -f docker/docker-compose.yml up -d
WARN[0000] The "HF_ENDPOINT" variable is not set. Defaulting to a blank string.
WARN[0000] The "MACOS" variable is not set. Defaulting to a blank string.
[+] Running 4/4
✔ Container ragflow-redis Running 0.0s
✔ Container ragflow-mysql Healthy 0.5s
✔ Container ragflow-minio Running 0.0s
✔ Container ragflow-server Running

[leirwei520]

这是啥问题导致的,我也有这个问题

[JinHai-CN]

We intend to create an international community, so we encourage using English for communication.

[Jackytfy]

We intend to create an international community, so we encourage using English for communication.

ok, This is an error log：

2025-02-10 09:11:57,292 INFO 310
____ ___ ______ ______ __
/ __ \ / | / // // / _ __
/ // // /| | / / __ / / / // __ | | /| / /
/ , // ___ |/ // // __/ / // // /| |/ |/ /
// ||// ||_/// // _/ |/|__/

2025-02-10 09:11:57,293 INFO 310 RAGFlow version: v0.16.0 full
2025-02-10 09:11:57,293 INFO 310 project base: /ragflow
2025-02-10 09:11:57,294 INFO 310 Current configs, from /ragflow/conf/service_conf.yaml:
ragflow: {'host': '0.0.0.0', 'http_port': 9380}
mysql: {'name': 'rag_flow', 'user': 'root', 'password': '', 'host': 'mysql', 'port': 3306, 'max_connections': 100, 'stale_timeout': 30}
minio: {'user': 'rag_flow', 'password': '', 'host': 'minio:9000'}
es: {'hosts': 'http://es01:9200', 'username': 'elastic', 'password': ''}
infinity: {'uri': 'infinity:23817', 'db_name': 'default_db'}
redis: {'db': 1, 'password': '', 'host': 'redis:6379'}
2025-02-10 09:11:57,295 INFO 310 Use Elasticsearch http://es01:9200 as the doc engine.
2025-02-10 09:11:57,553 INFO 288 HEAD http://es01:9200/ [status:N/A duration:4.024s]
2025-02-10 09:11:57,554 WARNING 288 Node <Urllib3HttpNode(http://es01:9200)> has failed for 8 times in a row, putting on 30 second timeout
2025-02-10 09:11:57,555 ERROR 288 Elasticsearch http://es01:9200 is unhealthy in 120s.
Traceback (most recent call last):
File "/ragflow/rag/svr/task_executor.py", line 737, in
main()
File "/ragflow/rag/svr/task_executor.py", line 713, in main
settings.init_settings()
File "/ragflow/api/settings.py", line 168, in init_settings
docStoreConn = rag.utils.es_conn.ESConnection()
File "/ragflow/rag/utils/init.py", line 28, in _singleton
instances[key] = cls(*args, **kw)
File "/ragflow/rag/utils/es_conn.py", line 63, in init
raise Exception(msg)
Exception: Elasticsearch http://es01:9200 is unhealthy in 120s.
2025-02-10 09:12:01,357 INFO 310 GET http://es01:9200/ [status:N/A duration:4.059s]
2025-02-10 09:12:01,358 WARNING 310 Node <Urllib3HttpNode(http://es01:9200)> has failed for 1 times in a row, putting on 1 second timeout
2025-02-10 09:12:01,359 WARNING 310 Retrying request after failure (attempt 0 of 3)
Traceback (most recent call last):
File "/ragflow/.venv/lib/python3.10/site-packages/elastic_transport/_transport.py", line 328, in perform_request
meta, raw_data = node.perform_request(
File "/ragflow/.venv/lib/python3.10/site-packages/elastic_transport/_node/_http_urllib3.py", line 202, in perform_request
raise err from None
elastic_transport.ConnectionError: Connection error caused by: NameResolutionError(<urllib3.connection.HTTPConnection object at 0x7fae55f7c550>: Failed to resolve 'es01' ([Errno -2] Name or service not known))
2025-02-10 09:12:05,384 INFO 310 GET http://es01:9200/ [status:N/A duration:4.023s]
2025-02-10 09:12:05,385 WARNING 310 Node <Urllib3HttpNode(http://es01:9200)> has failed for 2 times in a row, putting on 2 second timeout
2025-02-10 09:12:05,386 WARNING 310 Retrying request after failure (attempt 1 of 3)
Traceback (most recent call last):
File "/ragflow/.venv/lib/python3.10/site-packages/elastic_transport/_transport.py", line 328, in perform_request
meta, raw_data = node.perform_request(
File "/ragflow/.venv/lib/python3.10/site-packages/elastic_transport/_node/_http_urllib3.py", line 202, in perform_request
raise err from None
elastic_transport.ConnectionError: Connection error caused by: NameResolutionError(<urllib3.connection.HTTPConnection object at 0x7fae55f7da20>: Failed to resolve 'es01' ([Errno -2] Name or service not known))
2025-02-10 09:12:05,387 INFO 310 Resurrected node <Urllib3HttpNode(http://es01:9200)> (force=False)
2025-02-10 09:12:09,411 INFO 310 GET http://es01:9200/ [status:N/A duration:4.023s]
2025-02-10 09:12:09,412 WARNING 310 Node <Urllib3HttpNode(http://es01:9200)> has failed for 3 times in a row, putting on 4 second timeout
2025-02-10 09:12:09,412 WARNING 310 Retrying request after failure (attempt 2 of 3)
Traceback (most recent call last):
File "/ragflow/.venv/lib/python3.10/site-packages/elastic_transport/_transport.py", line 328, in perform_request
meta, raw_data = node.perform_request(
File "/ragflow/.venv/lib/python3.10/site-packages/elastic_transport/_node/_http_urllib3.py", line 202, in perform_request
raise err from None
elastic_transport.ConnectionError: Connection error caused by: NameResolutionError(<urllib3.connection.HTTPConnection object at 0x7fae55f7c6d0>: Failed to resolve 'es01' ([Errno -2] Name or service not known))
2025-02-10 09:12:09,413 INFO 310 Resurrected node <Urllib3HttpNode(http://es01:9200)> (force=False)
2025-02-10 09:12:13,436 INFO 310 GET http://es01:9200/ [status:N/A duration:4.022s]
2025-02-10 09:12:13,438 WARNING 310 Node <Urllib3HttpNode(http://es01:9200)> has failed for 4 times in a row, putting on 8 second timeout
2025-02-10 09:12:13,438 WARNING 310 Connection error caused by: ConnectionError(Connection error caused by: NameResolutionError(<urllib3.connection.HTTPConnection object at 0x7fae55f7c550>: Failed to resolve 'es01' ([Errno -2] Name or service not known))). Waiting Elasticsearch http://es01:9200 to be healthy.
2025-02-10 09:12:22,470 INFO 310 GET http://es01:9200/ [status:N/A duration:4.023s]
2025-02-10 09:12:22,471 WARNING 310 Node <Urllib3HttpNode(http://es01:9200)> has failed for 1 times in a row, putting on 1 second timeout
2025-02-10 09:12:22,471 WARNING 310 Retrying request after failure (attempt 0 of 3)
Traceback (most recent call last):
File "/ragflow/.venv/lib/python3.10/site-packages/elastic_transport/_transport.py", line 328, in perform_request
meta, raw_data = node.perform_request(
File "/ragflow/.venv/lib/python3.10/site-packages/elastic_transport/_node/_http_urllib3.py", line 202, in perform_request
raise err from None
elastic_transport.ConnectionError: Connection error caused by: NameResolutionError(<urllib3.connection.HTTPConnection object at 0x7fae55f7c490>: Failed to resolve 'es01' ([Errno -2] Name or service not known))
2025-02-10 09:12:26,501 INFO 310 GET http://es01:9200/ [status:N/A duration:4.028s]
2025-02-10 09:12:26,502 WARNING 310 Node <Urllib3HttpNode(http://es01:9200)> has failed for 2 times in a row, putting on 2 second timeout
2025-02-10 09:12:26,502 WARNING 310 Retrying request after failure (attempt 1 of 3)
Traceback (most recent call last):
File "/ragflow/.venv/lib/python3.10/site-packages/elastic_transport/_transport.py", line 328, in perform_request
meta, raw_data = node.perform_request(
File "/ragflow/.venv/lib/python3.10/site-packages/elastic_transport/_node/_http_urllib3.py", line 202, in perform_request
raise err from None
elastic_transport.ConnectionError: Connection error caused by: NameResolutionError(<urllib3.connection.HTTPConnection object at 0x7fae55f7df00>: Failed to resolve 'es01' ([Errno -2] Name or service not known))
2025-02-10 09:12:26,503 INFO 310 Resurrected node <Urllib3HttpNode(http://es01:9200)> (force=False)
2025-02-10 09:12:30,544 INFO 310 GET http://es01:9200/ [status:N/A duration:4.041s]
2025-02-10 09:12:30,545 WARNING 310 Node <Urllib3HttpNode(http://es01:9200)> has failed for 3 times in a row, putting on 4 second timeout
2025-02-10 09:12:30,545 WARNING 310 Retrying request after failure (attempt 2 of 3)
Traceback (most recent call last):
File "/ragflow/.venv/lib/python3.10/site-packages/elastic_transport/_transport.py", line 328, in perform_request
meta, raw_data = node.perform_request(
File "/ragflow/.venv/lib/python3.10/site-packages/elastic_transport/_node/_http_urllib3.py", line 202, in perform_request
raise err from None
elastic_transport.ConnectionError: Connection error caused by: NameResolutionError(<urllib3.connection.HTTPConnection object at 0x7fae55f7cbe0>: Failed to resolve 'es01' ([Errno -2] Name or service not known))
2025-02-10 09:12:30,546 INFO 310 Resurrected node <Urllib3HttpNode(http://es01:9200)> (force=False)

[leirwei520]

docker-compose up -d es01

[Jackytfy]

***@***.*** tianfy]# cd ragflow ***@***.*** ragflow]# docker-compose up -d es01 bash: docker-compose: command not found... ***@***.*** ragflow]# ls agent&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; deepdoc&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Dockerfile.scratch.oc9&nbsp; graphrag&nbsp; &nbsp; &nbsp; &nbsp;pyproject.toml&nbsp; README_ko.md&nbsp; &nbsp; &nbsp;README_zh.md&nbsp; uv.lock api&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; docker&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;docs&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; helm&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;rag&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;README.md&nbsp; &nbsp; &nbsp; &nbsp; sdk&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;web conf&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Dockerfile&nbsp; &nbsp; &nbsp; &nbsp;download_deps.py&nbsp; &nbsp; &nbsp; &nbsp; intergrations&nbsp; README_id.md&nbsp; &nbsp; README_pt_br.md&nbsp; SECURITY.md CONTRIBUTING.md&nbsp; Dockerfile.deps&nbsp; example&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;LICENSE&nbsp; &nbsp; &nbsp; &nbsp; README_ja.md&nbsp; &nbsp; README_tzh.md&nbsp; &nbsp; show_env.sh ***@***.*** ragflow]# cd docker ***@***.*** docker]# ls docker-compose-base.yml&nbsp; &nbsp; &nbsp; &nbsp; docker-compose-gpu.yml&nbsp; &nbsp; entrypoint-parser.sh&nbsp; init.sql&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;ragflow-logs docker-compose-CN-oc9.yml&nbsp; &nbsp; &nbsp; docker-compose-macos.yml&nbsp; entrypoint.sh&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;launch_backend_service.sh&nbsp; README.md docker-compose-gpu-CN-oc9.yml&nbsp; docker-compose.yml&nbsp; &nbsp; &nbsp; &nbsp; infinity_conf.toml&nbsp; &nbsp; nginx&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; service_conf.yaml.template ***@***.*** docker]# docker-compose up -d es01 bash: docker-compose: command not found... ***@***.*** docker]#&nbsp; 田凤叶 ***@***.*** &nbsp;

…

------------------&nbsp;原始邮件&nbsp;------------------ 发件人: "infiniflow/ragflow" ***@***.***&gt;; 发送时间:&nbsp;2025年2月10日(星期一) 上午9:47 ***@***.***&gt;; ***@***.******@***.***&gt;; 主题:&nbsp;Re: [infiniflow/ragflow] [Bug]: Login RAGFlow with error code 502 (Issue #4815) docker-compose up -d es01 — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you are subscribed to this thread.Message ID: ***@***.***&gt;

[zouwx]

看看docker ps -a有没有elasticsearch的容器，没有试试下面的命令，应该会创建的
docker compose -f docker-compose-base.yml up -d
我的是这样解决的

[Jackytfy]

我试试 &nbsp; 田凤叶 ***@***.*** &nbsp;

…

------------------&nbsp;原始邮件&nbsp;------------------ 发件人: ***@***.***&gt;; 发送时间: 2025年2月10日(星期一) 下午5:29 收件人: ***@***.***&gt;; 抄送: ***@***.***&gt;; ***@***.***&gt;; 主题: Re: [infiniflow/ragflow] [Bug]: Login RAGFlow with error code 502 (Issue #4815) 看看docker ps -a有没有elasticsearch的容器，没有试试下面的命令，应该会创建的 docker compose -f docker-compose-base.yml up -d 我的是这样解决的 — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you are subscribed to this thread.Message ID: ***@***.***&gt;

[huangzi959]

我也是注册显示502,有什么好的解决方案吗

[Jackytfy]

看看docker ps -a有没有elasticsearch的容器，没有试试下面的命令，应该会创建的 docker compose -f docker-compose-base.yml up -d 我的是这样解决的 田凤叶 ***@***.*** &nbsp;

…

------------------&nbsp;原始邮件&nbsp;------------------ 发件人: "infiniflow/ragflow" ***@***.***&gt;; 发送时间:&nbsp;2025年2月13日(星期四) 上午9:55 ***@***.***&gt;; ***@***.******@***.***&gt;; 主题:&nbsp;Re: [infiniflow/ragflow] [Bug]: Login RAGFlow with error code 502 (Issue #4815) 我也是注册显示502,有什么好的解决方案吗 — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you are subscribed to this thread.Message ID: ***@***.***&gt;

[haozhihui]

有人解决这个问题了嘛？咋解决的？

[Jackytfy]

解决方案：docker compose -f docker-compose-base.yml up -d

[Jackytfy]

docker compose -f docker-compose-base.yml up -d 田凤叶 ***@***.*** &nbsp;

…

------------------&nbsp;原始邮件&nbsp;------------------ 发件人: "infiniflow/ragflow" ***@***.***&gt;; 发送时间:&nbsp;2025年2月13日(星期四) 中午1:57 ***@***.***&gt;; ***@***.******@***.***&gt;; 主题:&nbsp;Re: [infiniflow/ragflow] [Bug]: Login RAGFlow with error code 502 (Issue #4815) 有人解决这个问题了嘛？咋解决的？ — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you are subscribed to this thread.Message ID: ***@***.***&gt;

[lfandrh]

解决方案：docker compose -f docker-compose-base.yml up -d

这个方法很有用