diff --git a/knowledgebase/knowledge.csv b/knowledgebase/knowledge.csv
index 17675c1..13bfde4 100644
--- a/knowledgebase/knowledge.csv
+++ b/knowledgebase/knowledge.csv
@@ -1,13 +1,13 @@
-"useless for the following reason","TimeSync","Your PC's time is out of sync","To fix this issue, user needs to synchronize your computer's time"
-"DBMalformed","DBError","Local block data is corrupted","To fix this issue, please delete the content of the DB-1.0 folder"
-"signalProcess: permission denied (Operation not permitted","StaleLockFile","Launching node without admin rights","Please make sure you launch the application with admin rights"
-"No such file or directory","FileNotFound","File missing","to fix this issue, Please reinstall Daedalus and run the application"
-"resource exhausted (No space left on device)","ShortStorage","Not enough space on hard drive to store block data","To fix this, please create more disk space on your computer"
-"returned empty list","NetworkError","Firewall is blocking the connection","To fix this issue, please try other ISP provider"
-"irrelevant to given wallet","BalanceError","Daedalus shows wrong Ada amount","Unfortunately, there's no workaround for this solution. Please report support@iohk.io immediately"
-"Network.Socket.recvBuf: resource vanished","ResourceVanished","Network error","To fix this issue, please try other ISP provider"
-"IO error: Failed to create dir","UserNameError","User is using non-latin characters for username","To fix this issue, pleae change your PC's username using only latin-characters"
-"open.lock: Locked by","StaleLockFile","open.lock file is corrupted due to improper shutdown","The issue is that the application was improperly shutdown. As a workaround, you'll need to delete open.lock file."
-"Network.Socket.recvBuf: failed (No error)","ConnectionRefused","Firewall is blocking the connection","To fix this issue, please try other ISP provider"
-"The system cannot find the file specified","DBPath","Daedalus cannot find certain files","Unfortunately, there's no workaround for this solution. Need more information"
-"IO error: Can not get size for","CannotGetDBSize","Error message of Couidn't pack log files shows up","Unfortunately, there's no workaround for this solution. Please contact support@iohk.io"
+"useless for the following reason","TimeSync","Daedalus Wallet Support Issue 1 Your PC's time is out of sync","To fix this issue, user needs to synchronize your computer's time"
+"DBMalformed","DBError","Daedalus Wallet Support Issue 2 Local block data is corrupted","To fix this issue, please delete the content of the DB-1.0 folder"
+"signalProcess: permission denied (Operation not permitted","StaleLockFile","Daedalus Wallet Support Issue 3 Launching node without admin rights","Please make sure you launch the application with admin rights"
+"No such file or directory","FileNotFound","Daedalus Wallet Support Issue 4 File missing","to fix this issue, Please reinstall Daedalus and run the application"
+"resource exhausted (No space left on device)","ShortStorage","Daedalus Wallet Support Issue 5 Not enough space on hard drive to store block data","To fix this, please create more disk space on your computer"
+"returned empty list","NetworkError","Daedalus Wallet Support Issue 6 Firewall is blocking the connection","To fix this issue, please try other ISP provider"
+"irrelevant to given wallet","BalanceError","Daedalus Wallet Support Issue 7 Daedalus shows wrong Ada amount","Unfortunately, there's no workaround for this solution. Please report support@iohk.io immediately"
+"Network.Socket.recvBuf: resource vanished","ResourceVanished","Daedalus Wallet Support Issue 8 Network error","To fix this issue, please try other ISP provider"
+"IO error: Failed to create dir","UserNameError","Daedalus Wallet Support Issue 9 User is using non-latin characters for username","To fix this issue, pleae change your PC's username using only latin-characters"
+"open.lock: Locked by","StaleLockFile","Daedalus Wallet Support Issue 10 open.lock file is corrupted due to improper shutdown","The issue is that the application was improperly shutdown. As a workaround, you'll need to delete open.lock file."
+"Network.Socket.recvBuf: failed (No error)","ConnectionRefused","Daedalus Wallet Support Issue 11 Firewall is blocking the connection","To fix this issue, please try other ISP provider"
+"The system cannot find the file specified","DBPath","Daedalus Wallet Support Issue 12 Daedalus cannot find certain files","Unfortunately, there's no workaround for this solution. Need more information"
+"IO error: Can not get size for","CannotGetDBSize","Daedalus Wallet Support Issue 13 Error message of Couldn’t pack log files shows up","Unfortunately, there's no workaround for this solution. Please contact support@iohk.io"