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NAME Interchange QuickBooks -- QuickBooks support for transactions and items VERSION This document describes software based on Interchange 4.5 and later. DESCRIPTION Interchange is a business-to-business and business-to-consumer internet ordering and cataloguing product. It has the ability to take orders via the World Wide Web, and store transaction data. This document describes how to interface Interchange with QuickBooks, the popular small-business accounting program from Intuit. QuickBooks has an import/export format called IIF, a mnemonic for Intuit Interchange Format. Fitting, eh? The standard capabilities of Interchange allow production of IIF files for transaction passing. With some support from Interchange UserTags, can even import and export item listings. CONTENTS The following files are used with this extension: ic_qb.pod The source for this document usertag/import_quicken_items UserTag for importing items usertag/export_quicken_items UserTag for exporting items pages/admin/quickbooks/* Menu support for Interchange UI etc/trans_quickbooks Report file used with quickbooks route qb.catalog.cfg Route for quickbooks transaction logging INSTALLATION To set up this extension, the basic steps are: * Create and copy directories and files. * Add additional database fields. * Modify catalog.cfg with additions. * Add "quickbooks" order route to checkout pages. * Restart Interchange. * Export your items from Interchange catalog (or import your existing QuickBooks items to Interchange). * Test. Terms and locations Several terms are used in the examples. Catalog Directory This is the main directory for the catalog, where catalog.cfg resides. It will have a NAME, the name for the catalog. (Some common Interchange demo names are "foundation", "construct", "barry", and "simple".) Common locations: /var/lib/interchange/NAME /usr/local/interchange/catalogs/NAME $HOME/catalogs/NAME We will use the path "/var/lib/interchange/foundation" in these examples. Interchange software directory This is the main directory for your Interchange server, where the file "interchange.cfg" resides. Common locations: /usr/lib/interchange /usr/local/interchange $HOME/ic We will use the path "/usr/lib/interchange" in these examples. Interchange User The Interchange daemon runs as a user ID that cannot be root. It will require write permission on directories it must modify to do its work. We will use the user ID "interch" in these examples. Create and copy directories and files This extension requires you to add some files to your catalog. It is assumed you have tools and knowledge to create directories with the proper permissions. Any directories that will contain varying files like order transaction logs will require write permission for the Interchange daemon user; pages and configuration only need have read permission. Make orders directory Create the directory "orders" in your Catalog Directory if it doesn't already exist. (It may be a symbolic link to another location.) It must have write permission on it. cd /var/lib/interchange/foundation mkdir orders If you are doing this as root, also do: chown interch orders This directory is used to store the QuickBooks IIF files produced for orders. The files are created with the form: qbYYYYMMDD.iif Each day will have a file, and when a day is complete you should download the orders. (There are other schemes possible.) Copy pages You will want the Interchange UI support if you are using the UI. It provides links for importing/exporting items, downloading and viewing IIF files, and possibly other functions over time. At the UNIX command line: cp -r /usr/lib/interchange/extensions/quickbooks/pages/admin/quickbooks \ /var/lib/interchange/foundation/pages Copy report generation file etc/trans_quickbooks This file is used to generate the IIF file(s) for transaction oimport into QuickBooks. cp /usr/lib/interchange/extensions/quickbooks/etc/trans_quickbooks \ /var/lib/interchange/foundation/etc Copy usertags If you want to use the UI item import/export, two usertags are required. The easiest thing is just to copy them to the Interchange software directory subdirectory "lib/UI/usertag", which is #included as a part of the UI configuration file. cd /usr/lib/interchange cp -i extensions/quickbooks/usertag/* lib/UI/usertag Additional database fields -- userdb Quickbooks requires a couple more fields than Interchange has. If you want the user to retain their customer number, add the following field to the "userdb" table: customer_number It can be an integer number field if your database needs that information. To add the field in MySQL, you can issue the following queries at the mysql prompt: alter table userdb add column customer_number int; If you don't add it, it just means that a new customer number will be assigned every time. WARNING: If you are using Interchange DBM files and have live data it is not recommended you add this field unless you are positive you will not overwrite your data. If you are not a developer, get one to help you. In any case, back up your userdb.gdbm or userdb.db file first. Additional database fields -- inventory Quicken also needs an account to debit for the split transactions it uses to track item sales. If you don't create these fields to relate to each SKU, the account "Other Income" will be used in the exports. Add the following fields to the "inventory" table: account cogs_account To add the fields in MySQL, you can issue the following queries at the mysql prompt: alter table inventory add column account char(20); alter table inventory add column cogs_account char(20); Other SQL databases will have similar facilities. If you are using Interchange DBM files, just export the inventory database, stop the Interchange server (to prevent corruption), add the fields on the first line by editing the "inventory.txt" file, then restart Interchange. Modify catalog.cfg with additions: Add the entries in qb.catalog.cfg to catalog.cfg (you can use a #include statement if you wish). There are some Require directives to ensure that the needed UserTag definitions are included in the catalog, as well as the Route which is used Add quickbooks order route In the Interchange UI, there is a Preferences area "ORDER_ROUTES". You should add the "quickbooks" route. Place it after the transaction logging step, i.e. code ORDER_ROUTES Variable log quickbooks main copy_user ADVANCED: If you know Interchange Variable settings, you can add it directly: Variable ORDER_ROUTES log quickbooks main copy_user Also, you can use other methods to set order routes. See the Interchange reference documentation. Restart the catalog This can be done by restarting the Interchange server or by clicking "Apply Changes" in the UI. Export the items You can access the Quickbooks UI index by making your URL: http://YOURCATALOG_URL/admin/quickbooks/index It will provide options for importing and exporting items. This is necessary so QuickBooks will be able to take orders for your items. QuickBooks uses the product "name" as an SKU, along with an integer reference number. Either you need to make your SKUs match the integer reference number, or you must ensure your product title is unique. Test Place a test order on your Interchange catalog once you have finished installing. You should find a file in the "orders" directory with the name "qbYYYYMMDD.iif". (YYYY=year, MM=month, DD=day.) Transfer this file to your QuickBooks machine and run File/Import and select that file as the source. This should import the customer and order into the system. If it doesn't work, it may be due to lack of sales tax or shipping definitions, discussed below. DISCUSSION The interface provided works for the sample company data distributed with QuickBooks. There are certain requirements to make sure it works in your environment. Also, you can change the configuration by editing the file etc/trans_quickbooks to suit your IIF file needs. Sales Tax QuickBooks has a taxing system whereby tax rates are defined by customer location. There is usually also a generic "Sales Tax Item", such as contained in the sample company data. This allows Interchange to calculate the sales tax. If that item is not present then you will need to create it. Shipping Interchange will add a generic item "Shipping" to each order that has a shipping cost. Its MEMO field will contain the text description of the mode. If that item is not in your QuickBooks item definitions, then you must create it. Customer Imports To generate a QuickBooks transtype of INVOICE, a CUSTOMER is required. Interchange outputs a CUST IIF record for each sale with the customer information. Since QuickBooks uses the customer name or company to generate the unique listing, we place the Interchange username in parentheses after the company or name. AUTHOR Mike Heins, Red Hat, Inc. <email@example.com>.