From 4a92c6b20f53422cc51a8624ffe532e03b1465da Mon Sep 17 00:00:00 2001 From: Elizabeth Moy Date: Wed, 17 Apr 2024 13:52:48 +0100 Subject: [PATCH] adding unstable --- descriptions/0/api.intercom.io.yaml | 2418 ++++++++++++++------------- 1 file changed, 1262 insertions(+), 1156 deletions(-) diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index 0c47635..b6aa736 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -37,7 +37,7 @@ paths: Successful response: value: type: admin - id: '991282791' + id: '991266241' email: admin1@email.com name: Ciaran1 Lee email_verified: true @@ -45,7 +45,7 @@ paths: type: app id_code: this_is_an_id1_that_should_be_at_least_40 name: MyApp 1 - created_at: 1712223191 + created_at: 1713348573 secure: false identity_verification: false timezone: America/Los_Angeles @@ -83,7 +83,7 @@ paths: Successful response: value: type: admin - id: '991282792' + id: '991266242' name: Ciaran2 Lee email: admin2@email.com away_mode_enabled: true @@ -100,7 +100,7 @@ paths: Admin not found: value: type: error.list - request_id: 23df283f-b1eb-4619-89cc-371246e12231 + request_id: 58a1af75-47db-4389-8cdb-e861336cb7ca errors: - code: admin_not_found message: Admin for admin_id not found @@ -114,7 +114,7 @@ paths: Unauthorized: value: type: error.list - request_id: c2b61717-586d-4e88-b0b8-a89727738513 + request_id: 6fc654db-11dc-4754-882e-1bdc58584419 errors: - code: unauthorized message: Access Token Invalid @@ -201,10 +201,10 @@ paths: per_page: 20 total_pages: 1 activity_logs: - - id: cca964ce-6d6e-43b1-aa50-5f35153c014b + - id: 0f98f532-71e8-43a3-884d-ef81be14942e performed_by: type: admin - id: '991282795' + id: '991266245' email: admin5@email.com ip: 127.0.0.1 metadata: @@ -213,21 +213,21 @@ paths: title: Initial message title before: Initial message title after: Eventual message title - created_at: 1712223196 + created_at: 1713348577 activity_type: message_state_change activity_description: Ciaran5 Lee changed your Initial message title message from Initial message title to Eventual message title. - - id: bb5ba42b-89a7-443e-9715-808208990a4a + - id: b70974a4-83f1-4ef6-978d-30955c89ebf1 performed_by: type: admin - id: '991282795' + id: '991266245' email: admin5@email.com ip: 127.0.0.1 metadata: before: before after: after - created_at: 1712223195 + created_at: 1713348577 activity_type: app_name_change activity_description: Ciaran5 Lee changed your app name from before to after. @@ -241,7 +241,7 @@ paths: Unauthorized: value: type: error.list - request_id: 9a351ee2-da0e-426e-9cb1-91d93d5e9041 + request_id: 3cdbef44-1ab6-42d2-82e8-9031cd4f4668 errors: - code: unauthorized message: Access Token Invalid @@ -271,7 +271,7 @@ paths: admins: - type: admin email: admin7@email.com - id: '991282797' + id: '991266247' name: Ciaran7 Lee away_mode_enabled: false away_mode_reassign: false @@ -287,7 +287,7 @@ paths: Unauthorized: value: type: error.list - request_id: 0bc43fbb-942c-4e0c-9a0a-88cb26e7476d + request_id: e5c3a316-7b0f-4094-b156-3bf1644680e4 errors: - code: unauthorized message: Access Token Invalid @@ -321,7 +321,7 @@ paths: Admin found: value: type: admin - id: '991282799' + id: '991266249' name: Ciaran9 Lee email: admin9@email.com away_mode_enabled: false @@ -338,7 +338,7 @@ paths: Admin not found: value: type: error.list - request_id: bc978838-7759-442f-8207-1aced281918c + request_id: 9c8fb749-4ea0-44bd-a31a-e000b8da3e48 errors: - code: admin_not_found message: Admin not found @@ -352,7 +352,7 @@ paths: Unauthorized: value: type: error.list - request_id: 484c53fc-0778-4ee4-909a-cd18c1f35faf + request_id: 0b61d2dd-9ff0-4dd9-b19a-b1f8864d3071 errors: - code: unauthorized message: Access Token Invalid @@ -379,30 +379,30 @@ paths: successful: value: data: - - id: 81 + - id: 1 type: content_import_source - last_synced_at: 1712223199 + last_synced_at: 1713348580 status: active url: https://support.example.com/us/1 sync_behavior: automatic - created_at: 1712223199 - updated_at: 1712223199 - - id: 82 + created_at: 1713348580 + updated_at: 1713348580 + - id: 2 type: content_import_source - last_synced_at: 1712223199 + last_synced_at: 1713348580 status: active url: https://support.example.com/us/2 sync_behavior: automatic - created_at: 1712223199 - updated_at: 1712223199 - - id: 83 + created_at: 1713348580 + updated_at: 1713348580 + - id: 3 type: content_import_source - last_synced_at: 1712223199 + last_synced_at: 1713348580 status: active url: https://support.example.com/us/3 sync_behavior: automatic - created_at: 1712223199 - updated_at: 1712223199 + created_at: 1713348580 + updated_at: 1713348580 pages: type: pages page: 1 @@ -420,7 +420,7 @@ paths: Unauthorized: value: type: error.list - request_id: 3d6b6fb0-1449-49fc-8434-b769b76a8d29 + request_id: 48a5d7f5-6ca0-4120-bfef-4d31421d775d errors: - code: unauthorized message: Access Token Invalid @@ -446,14 +446,14 @@ paths: examples: successful: value: - id: 84 + id: 4 type: content_import_source - last_synced_at: 1712223200 + last_synced_at: 1713348581 status: active url: https://www.example.com sync_behavior: api - created_at: 1712223200 - updated_at: 1712223200 + created_at: 1713348581 + updated_at: 1713348581 schema: "$ref": "#/components/schemas/content_import_source" '401': @@ -464,7 +464,7 @@ paths: Unauthorized: value: type: error.list - request_id: '02078e2f-6555-4313-bf5f-971d6ac3b63e' + request_id: f95eac0c-49d9-4058-b357-8db0153f275f errors: - code: unauthorized message: Access Token Invalid @@ -514,7 +514,7 @@ paths: Unauthorized: value: type: error.list - request_id: adc67385-b614-41be-ba05-53a4bd6732d6 + request_id: d7541ca8-441c-4925-96a1-ddfe20dcd1eb errors: - code: unauthorized message: Access Token Invalid @@ -538,14 +538,14 @@ paths: examples: successful: value: - id: 86 + id: 6 type: content_import_source - last_synced_at: 1712223202 + last_synced_at: 1713348583 status: active url: https://support.example.com/us/5 sync_behavior: api - created_at: 1712223202 - updated_at: 1712223202 + created_at: 1713348583 + updated_at: 1713348583 schema: "$ref": "#/components/schemas/content_import_source" '401': @@ -556,7 +556,7 @@ paths: Unauthorized: value: type: error.list - request_id: d71fc6a4-ba99-4293-995a-4e5e257c4143 + request_id: be7f0c59-3e69-4357-ac60-47fe1c50f6ca errors: - code: unauthorized message: Access Token Invalid @@ -581,14 +581,14 @@ paths: examples: successful: value: - id: 87 + id: 7 type: content_import_source - last_synced_at: 1712223203 + last_synced_at: 1713348584 status: active url: https://www.example.com sync_behavior: api - created_at: 1712223203 - updated_at: 1712223203 + created_at: 1713348584 + updated_at: 1713348584 schema: "$ref": "#/components/schemas/content_import_source" '401': @@ -599,7 +599,7 @@ paths: Unauthorized: value: type: error.list - request_id: 6f7f8716-a3a0-4d91-8a3d-e8e8e415cf59 + request_id: f1c1c677-5a59-435c-8861-c7b8361a64e5 errors: - code: unauthorized message: Access Token Invalid @@ -637,42 +637,42 @@ paths: successful: value: data: - - id: '43' + - id: '3' type: external_page title: My External Content html: "

Hello world

This is external content

" url: https://support.example.com/us/3 fin_availability: true locale: en - source_id: 90 + source_id: 10 external_id: '3' - created_at: 1712223204 - updated_at: 1712223204 - last_ingested_at: 1712223204 - - id: '42' + created_at: 1713348585 + updated_at: 1713348585 + last_ingested_at: 1713348585 + - id: '2' type: external_page title: My External Content html: "

Hello world

This is external content

" url: https://support.example.com/us/2 fin_availability: true locale: en - source_id: 89 + source_id: 9 external_id: '2' - created_at: 1712223204 - updated_at: 1712223204 - last_ingested_at: 1712223204 - - id: '41' + created_at: 1713348585 + updated_at: 1713348585 + last_ingested_at: 1713348585 + - id: '1' type: external_page title: My External Content html: "

Hello world

This is external content

" url: https://support.example.com/us/1 fin_availability: true locale: en - source_id: 88 + source_id: 8 external_id: '1' - created_at: 1712223204 - updated_at: 1712223204 - last_ingested_at: 1712223204 + created_at: 1713348585 + updated_at: 1713348585 + last_ingested_at: 1713348585 pages: type: pages page: 1 @@ -690,7 +690,7 @@ paths: Unauthorized: value: type: error.list - request_id: 924ff154-aaec-4daf-88a7-9b8a15da3fee + request_id: eaf0196a-f45a-4e5f-9cbe-03aeff7af97b errors: - code: unauthorized message: Access Token Invalid @@ -717,18 +717,18 @@ paths: examples: successful: value: - id: '45' + id: '5' type: external_page title: Test html: "

Test

" url: https://www.example.com fin_availability: true locale: en - source_id: 92 + source_id: 12 external_id: abc1234 - created_at: 1712223206 - updated_at: 1712223206 - last_ingested_at: 1712223206 + created_at: 1713348587 + updated_at: 1713348587 + last_ingested_at: 1713348587 schema: "$ref": "#/components/schemas/external_page" '401': @@ -739,7 +739,7 @@ paths: Unauthorized: value: type: error.list - request_id: afabeb0c-0a5a-4ef3-8271-c9afc5c222cf + request_id: fad55876-3259-4595-ba2d-75d68d6a15af errors: - code: unauthorized message: Access Token Invalid @@ -757,7 +757,7 @@ paths: external_id: abc1234 html: "

Test

" locale: en - source_id: 92 + source_id: 12 title: Test url: https://www.example.com "/ai/external_pages/{id}": @@ -788,18 +788,18 @@ paths: examples: successful: value: - id: '46' + id: '6' type: external_page title: My External Content html: "

Hello world

This is external content

" url: https://support.example.com/us/5 fin_availability: true locale: en - source_id: 93 + source_id: 13 external_id: '4' - created_at: 1712223206 - updated_at: 1712223206 - last_ingested_at: 1712223206 + created_at: 1713348588 + updated_at: 1713348588 + last_ingested_at: 1713348588 schema: "$ref": "#/components/schemas/external_page" '401': @@ -810,7 +810,7 @@ paths: Unauthorized: value: type: error.list - request_id: 1dd68d42-00ac-4d26-b204-216ad0f22d6a + request_id: bd2bb3e4-cc9b-43d3-857c-ed233f6c7596 errors: - code: unauthorized message: Access Token Invalid @@ -835,18 +835,18 @@ paths: examples: successful: value: - id: '47' + id: '7' type: external_page title: My External Content html: "

Hello world

This is external content

" url: https://support.example.com/us/6 fin_availability: true locale: en - source_id: 94 + source_id: 14 external_id: '5' - created_at: 1712223207 - updated_at: 1712223207 - last_ingested_at: 1712223207 + created_at: 1713348589 + updated_at: 1713348589 + last_ingested_at: 1713348589 schema: "$ref": "#/components/schemas/external_page" '401': @@ -857,7 +857,7 @@ paths: Unauthorized: value: type: error.list - request_id: 570c60ad-cf3b-496d-8f47-ec8f0bdffe29 + request_id: 5c148d36-86af-44c1-a51b-0fe65baa6e72 errors: - code: unauthorized message: Access Token Invalid @@ -883,18 +883,18 @@ paths: examples: successful: value: - id: '48' + id: '8' type: external_page title: Test html: "

Test

" url: https://www.example.com fin_availability: true locale: en - source_id: 95 + source_id: 15 external_id: '5678' - created_at: 1712223208 - updated_at: 1712223209 - last_ingested_at: 1712223209 + created_at: 1713348589 + updated_at: 1713348590 + last_ingested_at: 1713348590 schema: "$ref": "#/components/schemas/external_page" '401': @@ -905,7 +905,7 @@ paths: Unauthorized: value: type: error.list - request_id: c33abdf2-78a8-4a6a-b0a6-eacddc0895e3 + request_id: 9ef4e1ea-accc-45e3-8c13-1e7da51fdd4d errors: - code: unauthorized message: Access Token Invalid @@ -923,7 +923,7 @@ paths: external_id: '5678' html: "

Test

" locale: en - source_id: 95 + source_id: 15 title: Test url: https://www.example.com "/articles": @@ -958,20 +958,20 @@ paths: total_pages: 1 total_count: 1 data: - - id: '639' + - id: '1' type: article workspace_id: this_is_an_id64_that_should_be_at_least_4 - parent_id: 2585 + parent_id: 1 parent_type: collection parent_ids: [] title: This is the article title description: '' body: '' - author_id: 991282823 + author_id: 991266273 state: published - created_at: 1712223209 - updated_at: 1712223209 - url: http://help-center.test/myapp-64/en/articles/639-this-is-the-article-title + created_at: 1713348590 + updated_at: 1713348590 + url: http://help-center.test/myapp-64/en/articles/1-this-is-the-article-title schema: "$ref": "#/components/schemas/article_list" '401': @@ -982,7 +982,7 @@ paths: Unauthorized: value: type: error.list - request_id: 60cdeb9b-219a-42da-9e6c-5bd8687a3aea + request_id: fcb9a341-55c8-4844-b483-197c4c404cd9 errors: - code: unauthorized message: Access Token Invalid @@ -1007,10 +1007,10 @@ paths: examples: article created: value: - id: '642' + id: '4' type: article workspace_id: this_is_an_id68_that_should_be_at_least_4 - parent_id: 2587 + parent_id: 3 parent_type: collection parent_ids: [] statistics: @@ -1024,11 +1024,11 @@ paths: title: Thanks for everything description: Description of the Article body:

Body of the Article

- author_id: 991282828 + author_id: 991266278 state: published - created_at: 1712223212 - updated_at: 1712223212 - url: http://help-center.test/myapp-68/en/articles/642-thanks-for-everything + created_at: 1713348593 + updated_at: 1713348593 + url: http://help-center.test/myapp-68/en/articles/4-thanks-for-everything schema: "$ref": "#/components/schemas/article" '400': @@ -1039,7 +1039,7 @@ paths: Bad Request: value: type: error.list - request_id: ee8863ba-a574-4325-93ba-918bfdb6d898 + request_id: 6d8d5c50-ee1b-4d4f-b919-f2eeb768d565 errors: - code: parameter_not_found message: author_id must be in the main body or default locale @@ -1054,7 +1054,7 @@ paths: Unauthorized: value: type: error.list - request_id: b4108db8-64df-4c03-8039-28035f894b0e + request_id: '08c5bf42-c9b8-44a6-aca6-45154d7fee50' errors: - code: unauthorized message: Access Token Invalid @@ -1072,16 +1072,16 @@ paths: title: Thanks for everything description: Description of the Article body: Body of the Article - author_id: 991282828 + author_id: 991266278 state: published - parent_id: 2587 + parent_id: 3 parent_type: collection translated_content: fr: title: Merci pour tout description: Description de l'article body: Corps de l'article - author_id: 991282828 + author_id: 991266278 state: published bad_request: summary: Bad Request @@ -1118,10 +1118,10 @@ paths: examples: Article found: value: - id: '645' + id: '7' type: article workspace_id: this_is_an_id74_that_should_be_at_least_4 - parent_id: 2590 + parent_id: 6 parent_type: collection parent_ids: [] statistics: @@ -1135,11 +1135,11 @@ paths: title: This is the article title description: '' body: '' - author_id: 991282833 + author_id: 991266283 state: published - created_at: 1712223213 - updated_at: 1712223213 - url: http://help-center.test/myapp-74/en/articles/645-this-is-the-article-title + created_at: 1713348594 + updated_at: 1713348594 + url: http://help-center.test/myapp-74/en/articles/7-this-is-the-article-title schema: "$ref": "#/components/schemas/article" '404': @@ -1150,7 +1150,7 @@ paths: Article not found: value: type: error.list - request_id: ad4afcf3-53f6-4bc4-a657-4521e44eec09 + request_id: 8424e3d1-7469-4497-98a1-e340ccfdcdb4 errors: - code: not_found message: Resource Not Found @@ -1164,7 +1164,7 @@ paths: Unauthorized: value: type: error.list - request_id: 124fe410-0f3d-4e70-b76a-affe0b1e1df6 + request_id: af0c49e1-7507-4711-994b-0e3521ef9953 errors: - code: unauthorized message: Access Token Invalid @@ -1197,10 +1197,10 @@ paths: examples: successful: value: - id: '648' + id: '10' type: article workspace_id: this_is_an_id80_that_should_be_at_least_4 - parent_id: 2593 + parent_id: 9 parent_type: collection parent_ids: [] statistics: @@ -1214,11 +1214,11 @@ paths: title: Christmas is here! description: '' body:

New gifts in store for the jolly season

- author_id: 991282839 + author_id: 991266289 state: published - created_at: 1712223216 - updated_at: 1712223216 - url: http://help-center.test/myapp-80/en/articles/648-christmas-is-here + created_at: 1713348596 + updated_at: 1713348597 + url: http://help-center.test/myapp-80/en/articles/10-christmas-is-here schema: "$ref": "#/components/schemas/article" '404': @@ -1229,7 +1229,7 @@ paths: Article Not Found: value: type: error.list - request_id: c2f10741-48e7-40ca-9efc-1dc6645cfa2d + request_id: 179264c0-448f-4d33-8f23-f152b7a43c37 errors: - code: not_found message: Resource Not Found @@ -1243,7 +1243,7 @@ paths: Unauthorized: value: type: error.list - request_id: 37d9a8b3-6492-44c2-8dbf-edd1ae4a9a3e + request_id: 3b384ee3-fbc3-4fb2-931b-0e2678b9c15b errors: - code: unauthorized message: Access Token Invalid @@ -1291,7 +1291,7 @@ paths: examples: successful: value: - id: '651' + id: '13' object: article deleted: true schema: @@ -1304,7 +1304,7 @@ paths: Article Not Found: value: type: error.list - request_id: c453d7b6-9028-4a54-865e-0277ee193333 + request_id: a5e89c77-e980-42e7-85d5-44091aab21e2 errors: - code: not_found message: Resource Not Found @@ -1318,7 +1318,7 @@ paths: Unauthorized: value: type: error.list - request_id: 357d2507-9e75-478d-948b-49c03aa61bce + request_id: e322eb94-0df7-49a4-a518-389cd00686fe errors: - code: unauthorized message: Access Token Invalid @@ -1378,7 +1378,7 @@ paths: total_count: 1 data: articles: - - id: '655' + - id: '17' type: article workspace_id: this_is_an_id92_that_should_be_at_least_4 parent_id: @@ -1387,10 +1387,10 @@ paths: title: Title 1 description: '' body: '' - author_id: 991282852 + author_id: 991266302 state: draft - created_at: 1712223221 - updated_at: 1712223221 + created_at: 1713348600 + updated_at: 1713348600 url: highlights: [] pages: @@ -1408,7 +1408,7 @@ paths: Unauthorized: value: type: error.list - request_id: 32b27c3f-a0da-46d7-b06d-45f5e11c30b3 + request_id: 41610ec8-530d-4543-9627-0c63d87989b0 errors: - code: unauthorized message: Access Token Invalid @@ -1439,27 +1439,27 @@ paths: value: type: list data: - - id: '2601' + - id: '17' workspace_id: this_is_an_id96_that_should_be_at_least_4 name: English collection title url: http://help-center.test/myapp-96/collection-17 order: 17 - created_at: 1712223222 - updated_at: 1712223222 + created_at: 1713348602 + updated_at: 1713348602 description: english collection description icon: bookmark parent_id: - help_center_id: 1261 - - id: '2602' + help_center_id: 17 + - id: '18' workspace_id: this_is_an_id96_that_should_be_at_least_4 name: English section title url: http://help-center.test/myapp-96/section-1 order: 1 - created_at: 1712223222 - updated_at: 1712223222 + created_at: 1713348602 + updated_at: 1713348602 description: icon: bookmark - parent_id: '2601' + parent_id: '17' help_center_id: total_count: 2 pages: @@ -1477,7 +1477,7 @@ paths: Unauthorized: value: type: error.list - request_id: '09927da1-1cdf-4a43-b54d-84951370cf25' + request_id: 35a33f84-47d8-48be-a03f-b51f53e8699e errors: - code: unauthorized message: Access Token Invalid @@ -1502,17 +1502,17 @@ paths: examples: collection created: value: - id: '2607' + id: '23' workspace_id: this_is_an_id100_that_should_be_at_least_ name: Thanks for everything url: http://help-center.test/myapp-100/ order: 1 - created_at: 1712223223 - updated_at: 1712223223 + created_at: 1713348603 + updated_at: 1713348603 description: '' icon: book-bookmark parent_id: - help_center_id: 1263 + help_center_id: 19 schema: "$ref": "#/components/schemas/collection" '400': @@ -1523,7 +1523,7 @@ paths: Bad Request: value: type: error.list - request_id: 072a8f4e-1f0e-4669-b0e3-c08103b155c8 + request_id: 9c804aba-847a-44a5-9e09-a3506defef32 errors: - code: parameter_not_found message: Name is a required parameter. @@ -1537,7 +1537,7 @@ paths: Unauthorized: value: type: error.list - request_id: 6b8c4546-bc68-46e4-bd89-b4f829745385 + request_id: b76dd935-123b-4950-a2d2-8fe47bf8bc8a errors: - code: unauthorized message: Access Token Invalid @@ -1585,17 +1585,17 @@ paths: examples: Collection found: value: - id: '2612' + id: '28' workspace_id: this_is_an_id106_that_should_be_at_least_ name: English collection title url: http://help-center.test/myapp-106/collection-22 order: 22 - created_at: 1712223225 - updated_at: 1712223225 + created_at: 1713348604 + updated_at: 1713348604 description: english collection description icon: bookmark parent_id: - help_center_id: 1266 + help_center_id: 22 schema: "$ref": "#/components/schemas/collection" '404': @@ -1606,7 +1606,7 @@ paths: Collection not found: value: type: error.list - request_id: 0151a30f-bb4b-4f85-8629-a7c49e95a429 + request_id: c04befd9-716d-4519-8cba-1e8a1a580c2a errors: - code: not_found message: Resource Not Found @@ -1620,7 +1620,7 @@ paths: Unauthorized: value: type: error.list - request_id: 4da21f10-2b04-47e8-8c33-f538e2954f0a + request_id: de0f90f5-611b-4512-b7d0-59aabeccc30b errors: - code: unauthorized message: Access Token Invalid @@ -1653,17 +1653,17 @@ paths: examples: successful: value: - id: '2618' + id: '34' workspace_id: this_is_an_id112_that_should_be_at_least_ name: Update collection name url: http://help-center.test/myapp-112/collection-25 order: 25 - created_at: 1712223226 - updated_at: 1712223226 + created_at: 1713348606 + updated_at: 1713348606 description: english collection description icon: folder parent_id: - help_center_id: 1269 + help_center_id: 25 schema: "$ref": "#/components/schemas/collection" '404': @@ -1674,7 +1674,7 @@ paths: Collection Not Found: value: type: error.list - request_id: d2a3d0da-191d-4572-831f-410d8df6c0ea + request_id: d4ba484c-3868-451b-a1b3-0dac43be2617 errors: - code: not_found message: Resource Not Found @@ -1688,7 +1688,7 @@ paths: Unauthorized: value: type: error.list - request_id: 2d2538ab-65d1-4e04-831f-1ce4ba20d277 + request_id: 8fd90ad4-d705-4b52-ba03-92f8f942faf9 errors: - code: unauthorized message: Access Token Invalid @@ -1735,7 +1735,7 @@ paths: examples: successful: value: - id: '2624' + id: '40' object: collection deleted: true schema: @@ -1748,7 +1748,7 @@ paths: collection Not Found: value: type: error.list - request_id: 3d054f9a-79ba-473e-8876-2cc9dec2202d + request_id: c41f959a-1ed0-44b6-ac77-f08fd83190f4 errors: - code: not_found message: Resource Not Found @@ -1762,7 +1762,7 @@ paths: Unauthorized: value: type: error.list - request_id: e526a155-b895-4f60-9634-ab1b0bdf01c2 + request_id: 63425a64-f1c2-4243-8578-d333c6ba8ae4 errors: - code: unauthorized message: Access Token Invalid @@ -1796,10 +1796,10 @@ paths: examples: Collection found: value: - id: '1275' + id: '31' workspace_id: this_is_an_id124_that_should_be_at_least_ - created_at: 1712223229 - updated_at: 1712223229 + created_at: 1713348609 + updated_at: 1713348609 identifier: help-center-1 website_turned_on: false display_name: Intercom Help Center @@ -1813,7 +1813,7 @@ paths: Collection not found: value: type: error.list - request_id: 99480c57-456b-4cde-b787-345da844ab70 + request_id: 3aa5d074-b6ce-447f-bf49-fbfac30b1e21 errors: - code: not_found message: Resource Not Found @@ -1827,7 +1827,7 @@ paths: Unauthorized: value: type: error.list - request_id: 7910e225-267d-4c17-a9d6-fb77678adc85 + request_id: 463988a9-5633-4076-9e18-4ca69782e384 errors: - code: unauthorized message: Access Token Invalid @@ -1865,7 +1865,7 @@ paths: Unauthorized: value: type: error.list - request_id: 3874e8a0-3950-4412-8dd1-b878600bed04 + request_id: 61dd13ab-741e-4925-98dc-cb4f1677e735 errors: - code: unauthorized message: Access Token Invalid @@ -1902,12 +1902,12 @@ paths: value: type: company company_id: company_remote_id - id: 660e74026abd01bf64736ca1 + id: 661fa0068a681894cd16ff11 app_id: this_is_an_id147_that_should_be_at_least_ name: my company remote_created_at: 1374138000 - created_at: 1712223235 - updated_at: 1712223235 + created_at: 1713348614 + updated_at: 1713348614 monthly_spend: 0 session_count: 0 user_count: 0 @@ -1944,7 +1944,7 @@ paths: Unauthorized: value: type: error.list - request_id: 63883385-8b4f-40ee-91f7-bfbff1e9d388 + request_id: 9cc9897f-1c97-4b32-b930-a9c793b3bbb6 errors: - code: unauthorized message: Access Token Invalid @@ -2042,12 +2042,12 @@ paths: data: - type: company company_id: remote_companies_scroll_2 - id: 660e74046abd01bf64736ca9 + id: 661fa0078a681894cd16ff19 app_id: this_is_an_id153_that_should_be_at_least_ name: IntercomQATest1 - remote_created_at: 1712223236 - created_at: 1712223236 - updated_at: 1712223236 + remote_created_at: 1713348615 + created_at: 1713348615 + updated_at: 1713348615 monthly_spend: 0 session_count: 0 user_count: 4 @@ -2076,7 +2076,7 @@ paths: Company Not Found: value: type: error.list - request_id: db82dc48-e800-4996-99d0-8db729490898 + request_id: 5820881e-e279-4259-9cae-0472107eb6c7 errors: - code: company_not_found message: Company Not Found @@ -2090,7 +2090,7 @@ paths: Unauthorized: value: type: error.list - request_id: cfc04436-6f29-4240-a00c-c0330ba96ef4 + request_id: 9b635f1e-3576-451c-a2ea-83c969805f23 errors: - code: unauthorized message: Access Token Invalid @@ -2125,12 +2125,12 @@ paths: value: type: company company_id: '1' - id: 660e74076abd01bf64736cb4 + id: 661fa00a8a681894cd16ff24 app_id: this_is_an_id159_that_should_be_at_least_ name: company1 - remote_created_at: 1712223239 - created_at: 1712223239 - updated_at: 1712223239 + remote_created_at: 1713348618 + created_at: 1713348618 + updated_at: 1713348618 monthly_spend: 0 session_count: 0 user_count: 1 @@ -2152,7 +2152,7 @@ paths: Company Not Found: value: type: error.list - request_id: c074b0f3-9dcb-4f8a-9558-fdbb604a8bf9 + request_id: 6c187060-f1f1-472f-8d37-5fbdeec0c62a errors: - code: company_not_found message: Company Not Found @@ -2166,7 +2166,7 @@ paths: Unauthorized: value: type: error.list - request_id: 5becf149-cac4-4d0a-9411-c499ffe6048f + request_id: 9bf872dc-f968-456c-9490-853eaf60f10a errors: - code: unauthorized message: Access Token Invalid @@ -2205,12 +2205,12 @@ paths: value: type: company company_id: '1' - id: 660e74096abd01bf64736cbe + id: 661fa00c8a681894cd16ff2e app_id: this_is_an_id165_that_should_be_at_least_ name: company2 - remote_created_at: 1712223241 - created_at: 1712223241 - updated_at: 1712223241 + remote_created_at: 1713348620 + created_at: 1713348620 + updated_at: 1713348620 monthly_spend: 0 session_count: 0 user_count: 1 @@ -2232,7 +2232,7 @@ paths: Company Not Found: value: type: error.list - request_id: 26779eef-4d71-47e3-91b7-a1a2caddf5a6 + request_id: 7ed28db2-56f2-42fc-9c99-cb964adc1334 errors: - code: company_not_found message: Company Not Found @@ -2246,7 +2246,7 @@ paths: Unauthorized: value: type: error.list - request_id: 58f0ecdc-d254-43a7-afab-ceb04adcbb09 + request_id: 4df6059f-4b8a-4967-b6af-95d5684bbca8 errors: - code: unauthorized message: Access Token Invalid @@ -2278,7 +2278,7 @@ paths: examples: Successful: value: - id: 660e740a6abd01bf64736cc8 + id: 661fa00e8a681894cd16ff38 object: company deleted: true schema: @@ -2291,7 +2291,7 @@ paths: Company Not Found: value: type: error.list - request_id: 4c1d1bd1-d63c-4969-b775-7df574a75d91 + request_id: 3f1f6d65-4ed0-4d57-9eed-d44d4ae01c0e errors: - code: company_not_found message: Company Not Found @@ -2305,7 +2305,7 @@ paths: Unauthorized: value: type: error.list - request_id: 5c1be151-26dd-4e65-9fa1-6d4e3c7bd3c1 + request_id: 741a3ea8-d8d9-441d-be88-83f2f53bcf87 errors: - code: unauthorized message: Access Token Invalid @@ -2357,7 +2357,7 @@ paths: Company Not Found: value: type: error.list - request_id: ad21fb51-8408-48ae-9c4e-6f2d839c6ef6 + request_id: 6771d33b-1be9-4630-80ae-2a21cce7edeb errors: - code: company_not_found message: Company Not Found @@ -2371,7 +2371,7 @@ paths: Unauthorized: value: type: error.list - request_id: df6ce4f1-8dfa-49fd-b3f8-6ae580308c2c + request_id: 1099f86f-1d43-4db1-b8d7-d16f5b2ba9bd errors: - code: unauthorized message: Access Token Invalid @@ -2416,7 +2416,7 @@ paths: Company Not Found: value: type: error.list - request_id: 4ed8fcc2-99bf-4918-bb0c-7ee50a007af0 + request_id: 35e75351-9269-4b45-89ed-8eb5a792bb37 errors: - code: company_not_found message: Company Not Found @@ -2430,7 +2430,7 @@ paths: Unauthorized: value: type: error.list - request_id: afb1d3f3-1a2b-4fe7-8a4d-87580ea59ae4 + request_id: 0aebab4f-7dc2-4af6-abad-6941dfb41a45 errors: - code: unauthorized message: Access Token Invalid @@ -2487,12 +2487,12 @@ paths: data: - type: company company_id: remote_companies_scroll_2 - id: 660e74106abd01bf64736ce4 + id: 661fa0148a681894cd16ff54 app_id: this_is_an_id189_that_should_be_at_least_ name: IntercomQATest1 - remote_created_at: 1712223248 - created_at: 1712223248 - updated_at: 1712223248 + remote_created_at: 1713348628 + created_at: 1713348628 + updated_at: 1713348628 monthly_spend: 0 session_count: 0 user_count: 4 @@ -2521,7 +2521,7 @@ paths: Unauthorized: value: type: error.list - request_id: '0805a9ba-f3ae-437d-9833-efe5b3bd2c87' + request_id: 2a32acd9-deba-4f55-95b2-0c24645e7889 errors: - code: unauthorized message: Access Token Invalid @@ -2573,12 +2573,12 @@ paths: data: - type: company company_id: remote_companies_scroll_2 - id: 660e74116abd01bf64736cea + id: 661fa0158a681894cd16ff5a app_id: this_is_an_id193_that_should_be_at_least_ name: IntercomQATest1 - remote_created_at: 1712223249 - created_at: 1712223249 - updated_at: 1712223249 + remote_created_at: 1713348629 + created_at: 1713348629 + updated_at: 1713348629 monthly_spend: 0 session_count: 0 user_count: 4 @@ -2592,7 +2592,7 @@ paths: custom_attributes: {} pages: total_count: - scroll_param: 52c91bee-fd7f-4631-9d8b-7690f639899a + scroll_param: 6e7cc77f-2c52-4cf1-a70b-635dac42bd7c schema: "$ref": "#/components/schemas/company_scroll" '401': @@ -2603,7 +2603,7 @@ paths: Unauthorized: value: type: error.list - request_id: 2650f866-fcb4-4e5b-9410-4bce41dc9173 + request_id: 46a892f3-a3ce-41c6-b7c5-84c2f43d2c72 errors: - code: unauthorized message: Access Token Invalid @@ -2638,12 +2638,12 @@ paths: value: type: company company_id: '1' - id: 660e74136abd01bf64736cf3 + id: 661fa0178a681894cd16ff63 app_id: this_is_an_id197_that_should_be_at_least_ name: company6 - remote_created_at: 1712223251 - created_at: 1712223251 - updated_at: 1712223251 + remote_created_at: 1713348631 + created_at: 1713348631 + updated_at: 1713348631 monthly_spend: 0 session_count: 0 user_count: 1 @@ -2665,7 +2665,7 @@ paths: Bad Request: value: type: error.list - request_id: 38e83603-8b7e-46e8-a87e-183f2c1b26fd + request_id: 2df1ea37-9962-42c0-8c32-18e8ae71f6bc errors: - code: parameter_not_found message: company not specified @@ -2679,7 +2679,7 @@ paths: Company Not Found: value: type: error.list - request_id: 6c911d46-eb4d-4101-ad66-8a9c1628776f + request_id: 5d9743bb-2c97-40a6-b271-5642bb70fe10 errors: - code: company_not_found message: Company Not Found @@ -2693,7 +2693,7 @@ paths: Unauthorized: value: type: error.list - request_id: 37371795-d69e-451c-b1dc-df2d78b283ce + request_id: cf7c4cf6-b90b-4158-aa6b-b8115f87be1f errors: - code: unauthorized message: Access Token Invalid @@ -2716,7 +2716,7 @@ paths: successful: summary: Successful value: - id: 660e74136abd01bf64736cf3 + id: 661fa0178a681894cd16ff63 bad_request: summary: Bad Request value: @@ -2755,13 +2755,13 @@ paths: data: - type: company company_id: '1' - id: 660e74196abd01bf64736d14 + id: 661fa01c8a681894cd16ff84 app_id: this_is_an_id213_that_should_be_at_least_ name: company12 - remote_created_at: 1712223257 - created_at: 1712223257 - updated_at: 1712223257 - last_request_at: 1712050457 + remote_created_at: 1713348636 + created_at: 1713348636 + updated_at: 1713348636 + last_request_at: 1713175836 monthly_spend: 0 session_count: 0 user_count: 1 @@ -2790,7 +2790,7 @@ paths: Contact not found: value: type: error.list - request_id: f96c6240-ebe4-4c4a-b09f-adf2a9e807c8 + request_id: 1bc6c4f8-4ef6-4d88-bbbd-5528755dd304 errors: - code: not_found message: User Not Found @@ -2804,7 +2804,7 @@ paths: Unauthorized: value: type: error.list - request_id: 7814a01f-c5af-4094-82cb-3af9bce9c8aa + request_id: 711f9941-adee-4980-8980-411238f0411c errors: - code: unauthorized message: Access Token Invalid @@ -2847,12 +2847,12 @@ paths: value: type: company company_id: '1' - id: 660e74166abd01bf64736d03 + id: 661fa01a8a681894cd16ff73 app_id: this_is_an_id205_that_should_be_at_least_ name: company8 - remote_created_at: 1712223254 - created_at: 1712223254 - updated_at: 1712223254 + remote_created_at: 1713348634 + created_at: 1713348634 + updated_at: 1713348634 monthly_spend: 0 session_count: 0 user_count: 0 @@ -2874,14 +2874,14 @@ paths: Company Not Found: value: type: error.list - request_id: 31cf2e03-e247-4b1e-9643-33efa9e473c7 + request_id: 3489d2f9-d9fd-48ec-8bad-b1fcb088dc11 errors: - code: company_not_found message: Company Not Found Contact Not Found: value: type: error.list - request_id: 91a419ca-83bc-4802-a826-a59b712aa928 + request_id: 6b5e1ab6-1fe1-4116-8fcb-f6536e745570 errors: - code: not_found message: User Not Found @@ -2895,7 +2895,7 @@ paths: Unauthorized: value: type: error.list - request_id: 42ed7627-ea1d-4e62-a5b4-edacacedb014 + request_id: f6c208b5-bc68-4c55-8bf1-69b74ab23596 errors: - code: unauthorized message: Access Token Invalid @@ -2931,42 +2931,42 @@ paths: type: list data: - type: note - id: '452' - created_at: 1711618459 + id: '3' + created_at: 1712743839 contact: type: contact - id: 660e741b6abd01bf64736d1f + id: 661fa01f8a681894cd16ff8f author: type: admin - id: '991282912' + id: '991266362' name: Ciaran122 Lee email: admin122@email.com away_mode_enabled: false away_mode_reassign: false body: "

This is a note.

" - type: note - id: '451' - created_at: 1711532059 + id: '2' + created_at: 1712657439 contact: type: contact - id: 660e741b6abd01bf64736d1f + id: 661fa01f8a681894cd16ff8f author: type: admin - id: '991282912' + id: '991266362' name: Ciaran122 Lee email: admin122@email.com away_mode_enabled: false away_mode_reassign: false body: "

This is a note.

" - type: note - id: '450' - created_at: 1711532059 + id: '1' + created_at: 1712657439 contact: type: contact - id: 660e741b6abd01bf64736d1f + id: 661fa01f8a681894cd16ff8f author: type: admin - id: '991282912' + id: '991266362' name: Ciaran122 Lee email: admin122@email.com away_mode_enabled: false @@ -2989,7 +2989,7 @@ paths: Contact not found: value: type: error.list - request_id: a23031a6-169d-4228-bfd3-e6738a81880b + request_id: e8036522-58e8-4752-8057-d8994fab9407 errors: - code: not_found message: User Not Found @@ -3023,14 +3023,14 @@ paths: Successful response: value: type: note - id: '457' - created_at: 1712223261 + id: '8' + created_at: 1713348640 contact: type: contact - id: 660e741d6abd01bf64736d21 + id: 661fa0208a681894cd16ff91 author: type: admin - id: '991282914' + id: '991266364' name: Ciaran124 Lee email: admin124@email.com away_mode_enabled: false @@ -3046,14 +3046,14 @@ paths: Admin not found: value: type: error.list - request_id: 80499bc8-63bb-44b3-8d67-4fe314a7d806 + request_id: ba9f17ee-fbff-4a62-83e7-f7d23ba68f2b errors: - code: not_found message: Resource Not Found Contact not found: value: type: error.list - request_id: 5e446251-2b6a-4cc0-b827-7e215cabf75a + request_id: 6f3475b6-91ec-409e-b026-bdfd62fe9061 errors: - code: not_found message: User Not Found @@ -3083,20 +3083,20 @@ paths: successful_response: summary: Successful response value: - contact_id: 660e741d6abd01bf64736d21 - admin_id: 991282914 + contact_id: 661fa0208a681894cd16ff91 + admin_id: 991266364 body: Hello admin_not_found: summary: Admin not found value: - contact_id: 660e741d6abd01bf64736d22 + contact_id: 661fa0208a681894cd16ff92 admin_id: 123 body: Hello contact_not_found: summary: Contact not found value: contact_id: 123 - admin_id: 991282916 + admin_id: 991266366 body: Hello "/contacts/{contact_id}/segments": get: @@ -3129,10 +3129,10 @@ paths: type: list data: - type: segment - id: 660e741e6abd01bf64736d24 + id: 661fa0218a681894cd16ff94 name: segment - created_at: 1712223262 - updated_at: 1712223262 + created_at: 1713348641 + updated_at: 1713348641 person_type: user schema: "$ref": "#/components/schemas/contact_segments" @@ -3144,7 +3144,7 @@ paths: Contact not found: value: type: error.list - request_id: b5545afd-f3a5-4860-aa93-163abd74bd18 + request_id: 2c43c54d-2294-4a80-ade0-cced01585eef errors: - code: not_found message: User Not Found @@ -3158,7 +3158,7 @@ paths: Unauthorized: value: type: error.list - request_id: 0ba744bc-ec28-40ed-b84b-d0281f6e7259 + request_id: 8cb56ae0-270c-4510-8e3c-eca83d1f3aa1 errors: - code: unauthorized message: Access Token Invalid @@ -3202,7 +3202,7 @@ paths: type: list data: - type: subscription - id: '1607' + id: '1' state: live consent_type: opt_out default_translation: @@ -3216,7 +3216,7 @@ paths: content_types: - email - type: subscription - id: '1609' + id: '3' state: live consent_type: opt_in default_translation: @@ -3239,7 +3239,7 @@ paths: Contact not found: value: type: error.list - request_id: 38da9edb-e07a-48c4-bf3d-bbf9beffb6ec + request_id: 1c47f9bd-d3fd-4c08-b364-e1587c509c1e errors: - code: not_found message: User Not Found @@ -3253,7 +3253,7 @@ paths: Unauthorized: value: type: error.list - request_id: 1353002b-d86e-436c-9c49-59505ef70501 + request_id: ccf8276b-5ae3-46c6-a6c3-53746580125e errors: - code: unauthorized message: Access Token Invalid @@ -3294,7 +3294,7 @@ paths: Successful: value: type: subscription - id: '1622' + id: '16' state: live consent_type: opt_in default_translation: @@ -3317,14 +3317,14 @@ paths: Contact not found: value: type: error.list - request_id: 4136eb70-1f2e-453b-aca5-f341b0086b47 + request_id: cf4fbe54-b797-48e5-ab90-58bf9ca6daba errors: - code: not_found message: User Not Found Resource not found: value: type: error.list - request_id: 5c4bbe6d-ef92-469f-aaf3-531a922e02bc + request_id: 1f8ab737-29f4-4e5b-8991-9797ecf6d5df errors: - code: not_found message: Resource Not Found @@ -3338,7 +3338,7 @@ paths: Unauthorized: value: type: error.list - request_id: 965d1b73-e47e-4b1e-bec7-b556995a244d + request_id: c986afcf-f46b-4115-924b-81a6927d2656 errors: - code: unauthorized message: Access Token Invalid @@ -3366,12 +3366,12 @@ paths: successful: summary: Successful value: - id: 1622 + id: 16 consent_type: opt_in contact_not_found: summary: Contact not found value: - id: 1626 + id: 20 consent_type: opt_in resource_not_found: summary: Resource not found @@ -3417,7 +3417,7 @@ paths: Successful: value: type: subscription - id: '1638' + id: '32' state: live consent_type: opt_in default_translation: @@ -3440,14 +3440,14 @@ paths: Contact not found: value: type: error.list - request_id: ea7e5948-be0a-4348-b825-51dc1ff89395 + request_id: 3bec101b-e812-46f2-b956-ce1e7f007785 errors: - code: not_found message: User Not Found Resource not found: value: type: error.list - request_id: 3c2d4e75-6677-4947-98e2-d253bac02f60 + request_id: 973877ce-1c79-4de7-8cbf-33efe403f759 errors: - code: not_found message: Resource Not Found @@ -3461,7 +3461,7 @@ paths: Unauthorized: value: type: error.list - request_id: 7aa70815-4a5c-4cf9-a80a-cb243794c7a5 + request_id: 63276b2d-4f20-4e3c-a5c6-38f989662218 errors: - code: unauthorized message: Access Token Invalid @@ -3499,7 +3499,7 @@ paths: type: list data: - type: tag - id: '1445' + id: '1' name: Manual tag schema: "$ref": "#/components/schemas/tag_list" @@ -3511,7 +3511,7 @@ paths: Contact not found: value: type: error.list - request_id: 05357fc6-019e-4ab0-ae2a-3cffac0b6cb4 + request_id: d8a61062-bfcd-43d5-a184-f7bce378e271 errors: - code: not_found message: User Not Found @@ -3525,7 +3525,7 @@ paths: Unauthorized: value: type: error.list - request_id: 22163c01-f312-4bee-aacc-ec8c4ed5a276 + request_id: 20728268-23a1-44e7-8037-15e3f594914f errors: - code: unauthorized message: Access Token Invalid @@ -3560,7 +3560,7 @@ paths: successful: value: type: tag - id: '1446' + id: '2' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -3572,14 +3572,14 @@ paths: Contact not found: value: type: error.list - request_id: dd3d5040-5591-463c-98b8-c43e842ff5ec + request_id: 1f274ed7-5dc6-46cf-9a9a-60165c605b0d errors: - code: not_found message: User Not Found Tag not found: value: type: error.list - request_id: d0e73eaa-e0da-4921-bdf7-12877d3e049c + request_id: 1f2569b2-0d55-45d7-bd68-83a9b5618720 errors: - code: not_found message: Resource Not Found @@ -3593,7 +3593,7 @@ paths: Unauthorized: value: type: error.list - request_id: be820f91-ce0b-4a93-8334-18c7e59a531d + request_id: 8b3ff1fe-1f29-4736-bc57-b0d170fc0045 errors: - code: unauthorized message: Access Token Invalid @@ -3616,11 +3616,11 @@ paths: successful: summary: successful value: - id: 1446 + id: 2 contact_not_found: summary: Contact not found value: - id: 1447 + id: 3 tag_not_found: summary: Tag not found value: @@ -3662,7 +3662,7 @@ paths: successful: value: type: tag - id: '1449' + id: '5' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -3674,14 +3674,14 @@ paths: Contact not found: value: type: error.list - request_id: 294d4862-57f7-49a9-b734-4e9a90f320be + request_id: a72896c0-776d-4794-b9c2-b52714b6b71d errors: - code: not_found message: User Not Found Tag not found: value: type: error.list - request_id: 38535695-8ed8-43c2-9e7c-d7ddb62b723c + request_id: 7f25946d-d39c-48c2-8138-147293ae84ca errors: - code: not_found message: Resource Not Found @@ -3695,7 +3695,7 @@ paths: Unauthorized: value: type: error.list - request_id: 1b366005-16f8-4396-b808-944f04d573c7 + request_id: 92121bde-4ef5-441c-945e-ff1118a32743 errors: - code: unauthorized message: Access Token Invalid @@ -3729,7 +3729,7 @@ paths: successful: value: type: contact - id: 660e742d6abd01bf64736d3b + id: 661fa02e8a681894cd16ffab workspace_id: this_is_an_id279_that_should_be_at_least_ external_id: '70' role: user @@ -3745,9 +3745,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1712223277 - updated_at: 1712223277 - signed_up_at: 1712223277 + created_at: 1713348654 + updated_at: 1713348654 + signed_up_at: 1713348654 last_seen_at: last_replied_at: last_contacted_at: @@ -3781,31 +3781,31 @@ paths: tags: type: list data: [] - url: "/contacts/660e742d6abd01bf64736d3b/tags" + url: "/contacts/661fa02e8a681894cd16ffab/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/660e742d6abd01bf64736d3b/notes" + url: "/contacts/661fa02e8a681894cd16ffab/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/660e742d6abd01bf64736d3b/companies" + url: "/contacts/661fa02e8a681894cd16ffab/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/660e742d6abd01bf64736d3b/subscriptions" + url: "/contacts/661fa02e8a681894cd16ffab/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/660e742d6abd01bf64736d3b/subscriptions" + url: "/contacts/661fa02e8a681894cd16ffab/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -3824,7 +3824,7 @@ paths: Unauthorized: value: type: error.list - request_id: a695d490-2236-4b5b-a9f1-27fa4cb24145 + request_id: 9f3f2ff9-afdf-4817-906c-a96af2c46ad2 errors: - code: unauthorized message: Access Token Invalid @@ -3869,7 +3869,7 @@ paths: successful: value: type: contact - id: 660e742e6abd01bf64736d3c + id: 661fa02f8a681894cd16ffac workspace_id: this_is_an_id283_that_should_be_at_least_ external_id: '70' role: user @@ -3885,9 +3885,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1712223278 - updated_at: 1712223278 - signed_up_at: 1712223278 + created_at: 1713348655 + updated_at: 1713348655 + signed_up_at: 1713348655 last_seen_at: last_replied_at: last_contacted_at: @@ -3921,31 +3921,31 @@ paths: tags: type: list data: [] - url: "/contacts/660e742e6abd01bf64736d3c/tags" + url: "/contacts/661fa02f8a681894cd16ffac/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/660e742e6abd01bf64736d3c/notes" + url: "/contacts/661fa02f8a681894cd16ffac/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/660e742e6abd01bf64736d3c/companies" + url: "/contacts/661fa02f8a681894cd16ffac/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/660e742e6abd01bf64736d3c/subscriptions" + url: "/contacts/661fa02f8a681894cd16ffac/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/660e742e6abd01bf64736d3c/subscriptions" + url: "/contacts/661fa02f8a681894cd16ffac/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -3964,7 +3964,7 @@ paths: Unauthorized: value: type: error.list - request_id: a0a4785e-574f-4bcd-a15d-072f0ba36683 + request_id: dbc93f88-dad1-4e30-91d4-0af266b30c5b errors: - code: unauthorized message: Access Token Invalid @@ -3995,7 +3995,7 @@ paths: examples: successful: value: - id: 660e742f6abd01bf64736d3d + id: 661fa0308a681894cd16ffad external_id: '70' type: contact deleted: true @@ -4009,7 +4009,7 @@ paths: Unauthorized: value: type: error.list - request_id: 84bf48b4-e360-4c5d-8269-e7c23be3de8a + request_id: a4312b23-c929-4377-9457-284ea01c3adc errors: - code: unauthorized message: Access Token Invalid @@ -4037,7 +4037,7 @@ paths: successful: value: type: contact - id: 660e74316abd01bf64736d3f + id: 661fa0328a681894cd16ffaf workspace_id: this_is_an_id291_that_should_be_at_least_ external_id: '70' role: user @@ -4053,9 +4053,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1712223281 - updated_at: 1712223281 - signed_up_at: 1712223281 + created_at: 1713348658 + updated_at: 1713348658 + signed_up_at: 1713348658 last_seen_at: last_replied_at: last_contacted_at: @@ -4089,31 +4089,31 @@ paths: tags: type: list data: [] - url: "/contacts/660e74316abd01bf64736d3f/tags" + url: "/contacts/661fa0328a681894cd16ffaf/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/660e74316abd01bf64736d3f/notes" + url: "/contacts/661fa0328a681894cd16ffaf/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/660e74316abd01bf64736d3f/companies" + url: "/contacts/661fa0328a681894cd16ffaf/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/660e74316abd01bf64736d3f/subscriptions" + url: "/contacts/661fa0328a681894cd16ffaf/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/660e74316abd01bf64736d3f/subscriptions" + url: "/contacts/661fa0328a681894cd16ffaf/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -4132,7 +4132,7 @@ paths: Unauthorized: value: type: error.list - request_id: 94bbb7f0-a677-4757-b623-a3f258e344dd + request_id: 48ab419b-872b-4629-bb1a-d5b3b88bb05a errors: - code: unauthorized message: Access Token Invalid @@ -4147,8 +4147,8 @@ paths: successful: summary: successful value: - from: 660e74316abd01bf64736d3e - into: 660e74316abd01bf64736d3f + from: 661fa0328a681894cd16ffae + into: 661fa0328a681894cd16ffaf "/contacts/search": post: summary: Search contacts @@ -4281,7 +4281,7 @@ paths: Unauthorized: value: type: error.list - request_id: 639eef29-cb8b-4476-a200-dec3845e6375 + request_id: 19abd88a-2250-46d6-a156-0ae107c5f137 errors: - code: unauthorized message: Access Token Invalid @@ -4301,15 +4301,15 @@ paths: value: - field: id operator: "=" - value: 660e74326abd01bf64736d42 + value: 661fa0338a681894cd16ffb2 - operator: OR value: - field: id operator: "=" - value: 660e74326abd01bf64736d42 + value: 661fa0338a681894cd16ffb2 - field: id operator: "=" - value: 660e74326abd01bf64736d42 + value: 661fa0338a681894cd16ffb2 "/contacts": get: summary: List all contacts @@ -4348,7 +4348,7 @@ paths: Unauthorized: value: type: error.list - request_id: 69ebaab3-c2fe-453b-af7e-94fc71d74fdb + request_id: 0dff538f-b02e-4714-9814-200cfe7831ba errors: - code: unauthorized message: Access Token Invalid @@ -4374,7 +4374,7 @@ paths: successful: value: type: contact - id: 660e74356abd01bf64736d44 + id: 661fa0358a681894cd16ffb4 workspace_id: this_is_an_id303_that_should_be_at_least_ external_id: role: user @@ -4390,8 +4390,8 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1712223285 - updated_at: 1712223285 + created_at: 1713348661 + updated_at: 1713348661 signed_up_at: last_seen_at: last_replied_at: @@ -4426,31 +4426,31 @@ paths: tags: type: list data: [] - url: "/contacts/660e74356abd01bf64736d44/tags" + url: "/contacts/661fa0358a681894cd16ffb4/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/660e74356abd01bf64736d44/notes" + url: "/contacts/661fa0358a681894cd16ffb4/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/660e74356abd01bf64736d44/companies" + url: "/contacts/661fa0358a681894cd16ffb4/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/660e74356abd01bf64736d44/subscriptions" + url: "/contacts/661fa0358a681894cd16ffb4/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/660e74356abd01bf64736d44/subscriptions" + url: "/contacts/661fa0358a681894cd16ffb4/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -4469,7 +4469,7 @@ paths: Unauthorized: value: type: error.list - request_id: 8319ab0c-f8d8-41d3-b4e0-8661fa00da10 + request_id: 167818cc-7d80-41b1-9e68-d9378d1d92fa errors: - code: unauthorized message: Access Token Invalid @@ -4515,7 +4515,7 @@ paths: successful: value: type: contact - id: 660e74366abd01bf64736d45 + id: 661fa0378a681894cd16ffb5 workspace_id: this_is_an_id307_that_should_be_at_least_ external_id: '70' role: user @@ -4531,9 +4531,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1712223286 - updated_at: 1712223286 - signed_up_at: 1712223286 + created_at: 1713348663 + updated_at: 1713348663 + signed_up_at: 1713348663 last_seen_at: last_replied_at: last_contacted_at: @@ -4567,31 +4567,31 @@ paths: tags: type: list data: [] - url: "/contacts/660e74366abd01bf64736d45/tags" + url: "/contacts/661fa0378a681894cd16ffb5/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/660e74366abd01bf64736d45/notes" + url: "/contacts/661fa0378a681894cd16ffb5/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/660e74366abd01bf64736d45/companies" + url: "/contacts/661fa0378a681894cd16ffb5/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/660e74366abd01bf64736d45/subscriptions" + url: "/contacts/661fa0378a681894cd16ffb5/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/660e74366abd01bf64736d45/subscriptions" + url: "/contacts/661fa0378a681894cd16ffb5/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -4610,7 +4610,7 @@ paths: Unauthorized: value: type: error.list - request_id: bde832fa-5447-48dd-bfa5-6538807688b4 + request_id: b6749ac5-f764-42ee-9c3c-21fef2d3915e errors: - code: unauthorized message: Access Token Invalid @@ -4643,7 +4643,7 @@ paths: examples: successful: value: - id: 660e74376abd01bf64736d47 + id: 661fa0388a681894cd16ffb7 external_id: '70' type: contact archived: true @@ -4676,7 +4676,7 @@ paths: examples: successful: value: - id: 660e74376abd01bf64736d48 + id: 661fa0398a681894cd16ffb8 external_id: '70' type: contact archived: false @@ -4712,7 +4712,7 @@ paths: successful: value: type: tag - id: '1451' + id: '7' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -4724,7 +4724,7 @@ paths: Conversation not found: value: type: error.list - request_id: ac768642-f83b-43d3-8b08-b66189690f59 + request_id: db64127d-4e5f-4d0a-973b-c91edbc4a74d errors: - code: not_found message: Conversation not found @@ -4738,7 +4738,7 @@ paths: Unauthorized: value: type: error.list - request_id: 329ea630-b21c-4c3a-88a1-96fd85f47479 + request_id: 74063a2d-54e0-4081-9ae8-5bdd7b160a6e errors: - code: unauthorized message: Access Token Invalid @@ -4767,13 +4767,13 @@ paths: successful: summary: successful value: - id: 1451 - admin_id: 991282949 + id: 7 + admin_id: 991266399 conversation_not_found: summary: Conversation not found value: - id: 1452 - admin_id: 991282951 + id: 8 + admin_id: 991266401 "/conversations/{conversation_id}/tags/{id}": delete: summary: Remove tag from a conversation @@ -4811,7 +4811,7 @@ paths: successful: value: type: tag - id: '1454' + id: '10' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -4823,14 +4823,14 @@ paths: Conversation not found: value: type: error.list - request_id: a19d196d-8643-4f26-8e38-3997879764e1 + request_id: e46051dd-fb23-40af-a7d2-32dc31b2f3df errors: - code: not_found message: Conversation not found Tag not found: value: type: error.list - request_id: f84147b3-0ecc-48b0-a406-7d3c78858c41 + request_id: 91428c13-c45a-4d31-93a2-4727abcb16a2 errors: - code: tag_not_found message: Tag not found @@ -4844,7 +4844,7 @@ paths: Unauthorized: value: type: error.list - request_id: 92b43108-4210-4ef1-ba27-f74f1a5a9849 + request_id: 75cd45a3-2e7a-41f7-9d8e-a63fdb259077 errors: - code: unauthorized message: Access Token Invalid @@ -4867,15 +4867,15 @@ paths: successful: summary: successful value: - admin_id: 991282953 + admin_id: 991266403 conversation_not_found: summary: Conversation not found value: - admin_id: 991282955 + admin_id: 991266405 tag_not_found: summary: Tag not found value: - admin_id: 991282956 + admin_id: 991266406 "/conversations": get: summary: List all conversations @@ -4922,20 +4922,20 @@ paths: total_count: 1 conversations: - type: conversation - id: '4908' - created_at: 1712223296 - updated_at: 1712223296 + id: '32' + created_at: 1713348673 + updated_at: 1713348673 waiting_since: snoozed_until: source: type: conversation - id: '403920915' + id: '403918092' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991282959' + id: '991266409' name: Ciaran166 Lee email: admin166@email.com attachments: [] @@ -4945,7 +4945,7 @@ paths: type: contact.list contacts: - type: contact - id: 660e74406abd01bf64736d4c + id: 661fa0408a681894cd16ffbc external_id: '70' first_contact_reply: admin_assignee_id: @@ -4970,8 +4970,8 @@ paths: data: [] total_count: 0 has_more: false - ai_chatbot: - ai_chatbot_participated: false + ai_agent: + ai_agent_participated: false schema: "$ref": "#/components/schemas/paginated_response" '401': @@ -4982,7 +4982,7 @@ paths: Unauthorized: value: type: error.list - request_id: e69b84d2-1e9a-4dfb-ac7a-2f6bd80188d4 + request_id: e2c3cfd8-ce4c-45c9-bb05-659cbf5666ea errors: - code: unauthorized message: Access Token Invalid @@ -4996,7 +4996,7 @@ paths: API plan restricted: value: type: error.list - request_id: 1c93d0b2-8d40-4d15-ad43-7c6eecadd445 + request_id: 5d5ade3d-b704-4978-a0a7-f24a1d2fda53 errors: - code: api_plan_restricted message: Active subscription needed. @@ -5032,11 +5032,11 @@ paths: conversation created: value: type: user_message - id: '403920925' - created_at: 1712223312 + id: '403918102' + created_at: 1713348688 body: Hello there message_type: inapp - conversation_id: '4933' + conversation_id: '60' schema: "$ref": "#/components/schemas/message" '404': @@ -5047,7 +5047,7 @@ paths: Contact Not Found: value: type: error.list - request_id: 8dacfba2-618b-4644-993d-387b87445f89 + request_id: 0fd2380b-2ceb-4f45-973d-dac7c0cc474a errors: - code: not_found message: User Not Found @@ -5061,7 +5061,7 @@ paths: Unauthorized: value: type: error.list - request_id: 98355293-6307-4251-9b93-be6a46bc4f91 + request_id: 88e7578e-f64a-4f3e-9699-42f45e9658df errors: - code: unauthorized message: Access Token Invalid @@ -5075,7 +5075,7 @@ paths: API plan restricted: value: type: error.list - request_id: ac45ecb6-1c63-4b98-ad33-81b8931b3904 + request_id: be6e9c19-2bef-44aa-8deb-815c79eeb898 errors: - code: api_plan_restricted message: Active subscription needed. @@ -5092,7 +5092,7 @@ paths: value: from: type: user - id: 660e744f6abd01bf64736d61 + id: 661fa0508a681894cd16ffd4 body: Hello there contact_not_found: summary: Contact Not Found @@ -5136,11 +5136,7 @@ paths: The maximum number of conversation parts that can be returned via the API is 500. If you have more than that we will return the 500 most recent conversation parts. {% /admonition %} - ### Bot Name in Conversation Parts - - For conversation parts generated by a bot, bot name will depend on the following: - - Customers that never turned on AI answers will have `operator` as the bot name - - Customers that have turned on AI answers at some point will have `fin` as the bot name + For AI agent conversation metadata, please note that you need to have the agent enabled in your workspace, which is a [paid feature](https://www.intercom.com/help/en/articles/8205718-fin-resolutions#h_97f8c2e671). responses: '200': description: conversation found @@ -5150,22 +5146,22 @@ paths: conversation found: value: type: conversation - id: '4937' - created_at: 1712223316 - updated_at: 1712223316 + id: '64' + created_at: 1713348693 + updated_at: 1713348693 waiting_since: snoozed_until: source: type: conversation - id: '403920929' + id: '403918106' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991282970' - name: Ciaran173 Lee - email: admin173@email.com + id: '991266423' + name: Ciaran176 Lee + email: admin176@email.com attachments: [] url: redacted: false @@ -5173,7 +5169,7 @@ paths: type: contact.list contacts: - type: contact - id: 660e74546abd01bf64736d65 + id: 661fa0558a681894cd16ffd8 external_id: '70' first_contact_reply: admin_assignee_id: @@ -5202,8 +5198,8 @@ paths: type: conversation_part.list conversation_parts: [] total_count: 0 - ai_chatbot: - ai_chatbot_participated: false + ai_agent: + ai_agent_participated: false schema: "$ref": "#/components/schemas/conversation" '404': @@ -5214,7 +5210,7 @@ paths: Not found: value: type: error.list - request_id: 3e9579c8-2df7-41db-8974-51fff73d4bb4 + request_id: d393eb6d-36cb-4741-8f26-b2b0edd72ff1 errors: - code: not_found message: Resource Not Found @@ -5228,7 +5224,7 @@ paths: Unauthorized: value: type: error.list - request_id: 9c8579d1-c43e-4fd8-a548-000ea13abe17 + request_id: 880a0ae1-d8cc-401a-baef-b31551e005df errors: - code: unauthorized message: Access Token Invalid @@ -5242,7 +5238,7 @@ paths: API plan restricted: value: type: error.list - request_id: a4f6473f-1741-4b8a-8aaa-7abf3d4156b0 + request_id: b68fd7b6-97db-4cca-84e1-7b91a8dca9b6 errors: - code: api_plan_restricted message: Active subscription needed. @@ -5289,22 +5285,22 @@ paths: conversation found: value: type: conversation - id: '4941' - created_at: 1712223320 - updated_at: 1712223321 + id: '68' + created_at: 1713348697 + updated_at: 1713348698 waiting_since: snoozed_until: source: type: conversation - id: '403920933' + id: '403918110' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991282974' - name: Ciaran177 Lee - email: admin177@email.com + id: '991266427' + name: Ciaran180 Lee + email: admin180@email.com attachments: [] url: redacted: false @@ -5312,7 +5308,7 @@ paths: type: contact.list contacts: - type: contact - id: 660e74576abd01bf64736d69 + id: 661fa0598a681894cd16ffdc external_id: '70' first_contact_reply: admin_assignee_id: @@ -5343,42 +5339,42 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '1158' + id: '31' part_type: conversation_attribute_updated_by_admin body: - created_at: 1712223321 - updated_at: 1712223321 - notified_at: 1712223321 + created_at: 1713348698 + updated_at: 1713348698 + notified_at: 1713348698 assigned_to: author: - id: '991282979' + id: '991266432' type: bot name: Operator - email: operator+this_is_an_id351_that_should_be_at_least_@intercom.io + email: operator+this_is_an_id354_that_should_be_at_least_@intercom.io attachments: [] external_id: redacted: false metadata: {} - type: conversation_part - id: '1159' + id: '32' part_type: conversation_attribute_updated_by_admin body: - created_at: 1712223321 - updated_at: 1712223321 - notified_at: 1712223321 + created_at: 1713348698 + updated_at: 1713348698 + notified_at: 1713348698 assigned_to: author: - id: '991282979' + id: '991266432' type: bot name: Operator - email: operator+this_is_an_id351_that_should_be_at_least_@intercom.io + email: operator+this_is_an_id354_that_should_be_at_least_@intercom.io attachments: [] external_id: redacted: false metadata: {} total_count: 2 - ai_chatbot: - ai_chatbot_participated: false + ai_agent: + ai_agent_participated: false schema: "$ref": "#/components/schemas/conversation" '404': @@ -5389,7 +5385,7 @@ paths: Not found: value: type: error.list - request_id: a7fdfb8c-cb72-4946-9189-095fe054d829 + request_id: 0e9e2188-02b6-44c4-b79f-99a7ca89216c errors: - code: not_found message: Resource Not Found @@ -5403,7 +5399,7 @@ paths: Unauthorized: value: type: error.list - request_id: 4291ab82-84b0-4b80-bf70-8a85fa24c690 + request_id: 35656e6d-43be-400c-8d86-2858d8abe0bd errors: - code: unauthorized message: Access Token Invalid @@ -5417,7 +5413,7 @@ paths: API plan restricted: value: type: error.list - request_id: 1ff39443-5752-4a80-93da-e5b65919f121 + request_id: c97ea63b-efc5-4f85-a179-998794b6babc errors: - code: api_plan_restricted message: Active subscription needed. @@ -5468,7 +5464,7 @@ paths: examples: successful: value: - id: '4945' + id: '72' object: conversation deleted: true schema: @@ -5481,7 +5477,7 @@ paths: Unauthorized: value: type: error.list - request_id: 2694c463-91b0-489d-9911-78f33ef093ae + request_id: 5f681d46-3840-4c03-955a-71398483e726 errors: - code: unauthorized message: Access Token Invalid @@ -5495,7 +5491,7 @@ paths: API plan restricted: value: type: error.list - request_id: fedaef34-13a0-4b4e-af89-959150396f1f + request_id: 938935e6-c562-4ef1-95f7-55d5e1445e53 errors: - code: api_plan_restricted message: Active subscription needed. @@ -5581,6 +5577,13 @@ paths: | conversation_rating.remark | String | | conversation_rating.contact_id | String | | conversation_rating.admin_d | String | + | ai_agent_participated | Boolean | + | ai_agent.resolution_state | String | + | ai_agent.last_answer_type | String | + | ai_agent.rating | Integer | + | ai_agent.rating_remark | String | + | ai_agent.source_type | String | + | ai_agent.source_title | String | ### Accepted Operators @@ -5615,22 +5618,22 @@ paths: total_count: 1 conversations: - type: conversation - id: '4948' - created_at: 1712223329 - updated_at: 1712223329 + id: '75' + created_at: 1713348706 + updated_at: 1713348706 waiting_since: snoozed_until: source: type: conversation - id: '403920940' + id: '403918117' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991282998' - name: Ciaran200 Lee - email: admin200@email.com + id: '991266451' + name: Ciaran203 Lee + email: admin203@email.com attachments: [] url: redacted: false @@ -5638,7 +5641,7 @@ paths: type: contact.list contacts: - type: contact - id: 660e74606abd01bf64736d70 + id: 661fa0628a681894cd16ffe3 external_id: '70' first_contact_reply: admin_assignee_id: @@ -5663,8 +5666,8 @@ paths: data: [] total_count: 0 has_more: false - ai_chatbot: - ai_chatbot_participated: false + ai_agent: + ai_agent_participated: false schema: "$ref": "#/components/schemas/conversation_list" requestBody: @@ -5681,15 +5684,15 @@ paths: value: - field: id operator: "=" - value: '4948' + value: '75' - operator: OR value: - field: id operator: "=" - value: '4948' + value: '75' - field: id operator: "=" - value: '4948' + value: '75' "/conversations/{id}/reply": post: summary: Reply to a conversation @@ -5720,22 +5723,22 @@ paths: User reply: value: type: conversation - id: '4956' - created_at: 1712223334 - updated_at: 1712223334 - waiting_since: 1712223334 + id: '84' + created_at: 1713348712 + updated_at: 1713348712 + waiting_since: 1713348712 snoozed_until: source: type: conversation - id: '403920943' + id: '403918120' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991283000' - name: Ciaran201 Lee - email: admin201@email.com + id: '991266454' + name: Ciaran205 Lee + email: admin205@email.com attachments: [] url: redacted: false @@ -5743,10 +5746,10 @@ paths: type: contact.list contacts: - type: contact - id: 660e74666abd01bf64736d77 + id: 661fa0678a681894cd16ffeb external_id: '70' first_contact_reply: - created_at: 1712223334 + created_at: 1713348712 type: conversation url: admin_assignee_id: @@ -5775,15 +5778,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '1161' + id: '34' part_type: open body: "

Thanks again :)

" - created_at: 1712223334 - updated_at: 1712223334 - notified_at: 1712223334 + created_at: 1713348712 + updated_at: 1713348712 + notified_at: 1713348712 assigned_to: author: - id: 660e74666abd01bf64736d77 + id: 661fa0678a681894cd16ffeb type: user name: Joe Bloggs email: joe@bloggs.com @@ -5792,27 +5795,27 @@ paths: redacted: false metadata: {} total_count: 1 - ai_chatbot: - ai_chatbot_participated: false + ai_agent: + ai_agent_participated: false Admin note reply: value: type: conversation - id: '4957' - created_at: 1712223336 - updated_at: 1712223336 + id: '85' + created_at: 1713348714 + updated_at: 1713348714 waiting_since: snoozed_until: source: type: conversation - id: '403920944' + id: '403918121' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991283002' - name: Ciaran202 Lee - email: admin202@email.com + id: '991266456' + name: Ciaran206 Lee + email: admin206@email.com attachments: [] url: redacted: false @@ -5820,7 +5823,7 @@ paths: type: contact.list contacts: - type: contact - id: 660e74686abd01bf64736d78 + id: 661fa0698a681894cd16ffec external_id: '70' first_contact_reply: admin_assignee_id: @@ -5849,7 +5852,7 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '1162' + id: '35' part_type: note body: |-

An Unordered HTML List

@@ -5864,41 +5867,41 @@ paths:
  • Tea
  • Milk
    • - created_at: 1712223336 - updated_at: 1712223336 - notified_at: 1712223336 + created_at: 1713348714 + updated_at: 1713348714 + notified_at: 1713348714 assigned_to: author: - id: '991283002' + id: '991266456' type: admin - name: Ciaran202 Lee - email: admin202@email.com + name: Ciaran206 Lee + email: admin206@email.com attachments: [] external_id: redacted: false metadata: {} total_count: 1 - ai_chatbot: - ai_chatbot_participated: false + ai_agent: + ai_agent_participated: false Admin quick_reply reply: value: type: conversation - id: '4958' - created_at: 1712223337 - updated_at: 1712223338 + id: '86' + created_at: 1713348715 + updated_at: 1713348716 waiting_since: snoozed_until: source: type: conversation - id: '403920945' + id: '403918122' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991283003' - name: Ciaran203 Lee - email: admin203@email.com + id: '991266457' + name: Ciaran207 Lee + email: admin207@email.com attachments: [] url: redacted: false @@ -5906,7 +5909,7 @@ paths: type: contact.list contacts: - type: contact - id: 660e74696abd01bf64736d79 + id: 661fa06b8a681894cd16ffed external_id: '70' first_contact_reply: admin_assignee_id: @@ -5935,44 +5938,44 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '1163' + id: '36' part_type: quick_reply body: - created_at: 1712223338 - updated_at: 1712223338 - notified_at: 1712223338 + created_at: 1713348716 + updated_at: 1713348716 + notified_at: 1713348716 assigned_to: author: - id: '991283003' + id: '991266457' type: admin - name: Ciaran203 Lee - email: admin203@email.com + name: Ciaran207 Lee + email: admin207@email.com attachments: [] external_id: redacted: false metadata: {} total_count: 1 - ai_chatbot: - ai_chatbot_participated: false + ai_agent: + ai_agent_participated: false User last conversation reply: value: type: conversation - id: '4959' - created_at: 1712223339 - updated_at: 1712223339 - waiting_since: 1712223339 + id: '87' + created_at: 1713348717 + updated_at: 1713348717 + waiting_since: 1713348717 snoozed_until: source: type: conversation - id: '403920946' + id: '403918123' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991283004' - name: Ciaran204 Lee - email: admin204@email.com + id: '991266458' + name: Ciaran208 Lee + email: admin208@email.com attachments: [] url: redacted: false @@ -5980,10 +5983,10 @@ paths: type: contact.list contacts: - type: contact - id: 660e746b6abd01bf64736d7a + id: 661fa06d8a681894cd16ffee external_id: '70' first_contact_reply: - created_at: 1712223339 + created_at: 1713348717 type: conversation url: admin_assignee_id: @@ -6012,15 +6015,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '1164' + id: '37' part_type: open body: "

    Thanks again :)

    " - created_at: 1712223339 - updated_at: 1712223339 - notified_at: 1712223339 + created_at: 1713348717 + updated_at: 1713348717 + notified_at: 1713348717 assigned_to: author: - id: 660e746b6abd01bf64736d7a + id: 661fa06d8a681894cd16ffee type: user name: Joe Bloggs email: joe@bloggs.com @@ -6029,8 +6032,8 @@ paths: redacted: false metadata: {} total_count: 1 - ai_chatbot: - ai_chatbot_participated: false + ai_agent: + ai_agent_participated: false schema: "$ref": "#/components/schemas/conversation" '404': @@ -6041,7 +6044,7 @@ paths: Not found: value: type: error.list - request_id: e5cf21c7-a0a8-4622-ae39-133cae048971 + request_id: dcb04997-2abf-4b7e-b703-3689cc0db761 errors: - code: not_found message: Resource Not Found @@ -6055,7 +6058,7 @@ paths: Unauthorized: value: type: error.list - request_id: c6a4a551-dd54-4151-a534-3a973b9bb99a + request_id: 7bc41bd4-fff3-4751-a238-69d63429a6ff errors: - code: unauthorized message: Access Token Invalid @@ -6069,7 +6072,7 @@ paths: API plan restricted: value: type: error.list - request_id: 471bbce5-6670-46a9-9628-f703467c56dd + request_id: 3c56fc64-223e-4d2d-9c3f-1528531a3dfa errors: - code: api_plan_restricted message: Active subscription needed. @@ -6086,14 +6089,14 @@ paths: value: message_type: comment type: user - intercom_user_id: 660e74666abd01bf64736d77 + intercom_user_id: 661fa0678a681894cd16ffeb body: Thanks again :) admin_note_reply: summary: Admin note reply value: message_type: note type: admin - admin_id: 991283002 + admin_id: 991266456 body: "

    An Unordered HTML List

    An Ordered HTML List

    \
    1. Coffee
    2. Tea
    3. Milk
    @@ -6103,25 +6106,25 @@ paths: value: message_type: quick_reply type: admin - admin_id: 991283003 + admin_id: 991266457 reply_options: - text: 'Yes' - uuid: 2aec0b94-fb51-435a-8930-1cdc27d65296 + uuid: 50dcc7b6-afd9-43f5-b8d4-9fd658b74b0a - text: 'No' - uuid: 9c9dd2cf-7216-4568-af11-a89e34f78f20 + uuid: 5410141b-b521-4335-b527-a65bd1883fba user_last_conversation_reply: summary: User last conversation reply value: message_type: comment type: user - intercom_user_id: 660e746b6abd01bf64736d7a + intercom_user_id: 661fa06d8a681894cd16ffee body: Thanks again :) not_found: summary: Not found value: message_type: comment type: user - intercom_user_id: 660e746c6abd01bf64736d7b + intercom_user_id: 661fa06e8a681894cd16ffef body: Thanks again :) "/conversations/{id}/parts": post: @@ -6156,22 +6159,22 @@ paths: Close a conversation: value: type: conversation - id: '4963' - created_at: 1712223344 - updated_at: 1712223344 + id: '91' + created_at: 1713348722 + updated_at: 1713348722 waiting_since: snoozed_until: source: type: conversation - id: '403920950' + id: '403918127' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991283009' - name: Ciaran208 Lee - email: admin208@email.com + id: '991266463' + name: Ciaran212 Lee + email: admin212@email.com attachments: [] url: redacted: false @@ -6179,7 +6182,7 @@ paths: type: contact.list contacts: - type: contact - id: 660e746f6abd01bf64736d7e + id: 661fa0728a681894cd16fff2 external_id: '70' first_contact_reply: admin_assignee_id: @@ -6208,44 +6211,44 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '1165' + id: '38' part_type: close body: "

    Goodbye :)

    " - created_at: 1712223344 - updated_at: 1712223344 - notified_at: 1712223344 + created_at: 1713348722 + updated_at: 1713348722 + notified_at: 1713348722 assigned_to: author: - id: '991283009' + id: '991266463' type: admin - name: Ciaran208 Lee - email: admin208@email.com + name: Ciaran212 Lee + email: admin212@email.com attachments: [] external_id: redacted: false metadata: {} total_count: 1 - ai_chatbot: - ai_chatbot_participated: false + ai_agent: + ai_agent_participated: false Snooze a conversation: value: type: conversation - id: '4964' - created_at: 1712223345 - updated_at: 1712223345 + id: '92' + created_at: 1713348724 + updated_at: 1713348724 waiting_since: - snoozed_until: 1712226945 + snoozed_until: 1713352324 source: type: conversation - id: '403920951' + id: '403918128' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991283010' - name: Ciaran209 Lee - email: admin209@email.com + id: '991266464' + name: Ciaran213 Lee + email: admin213@email.com attachments: [] url: redacted: false @@ -6253,7 +6256,7 @@ paths: type: contact.list contacts: - type: contact - id: 660e74716abd01bf64736d7f + id: 661fa0738a681894cd16fff3 external_id: '70' first_contact_reply: admin_assignee_id: @@ -6282,44 +6285,44 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '1166' + id: '39' part_type: snoozed body: - created_at: 1712223345 - updated_at: 1712223345 - notified_at: 1712223345 + created_at: 1713348724 + updated_at: 1713348724 + notified_at: 1713348724 assigned_to: author: - id: '991283010' + id: '991266464' type: admin - name: Ciaran209 Lee - email: admin209@email.com + name: Ciaran213 Lee + email: admin213@email.com attachments: [] external_id: redacted: false metadata: {} total_count: 1 - ai_chatbot: - ai_chatbot_participated: false + ai_agent: + ai_agent_participated: false Open a conversation: value: type: conversation - id: '4969' - created_at: 1712223344 - updated_at: 1712223351 + id: '97' + created_at: 1713348722 + updated_at: 1713348729 waiting_since: snoozed_until: source: type: conversation - id: '403920952' + id: '403918129' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991283011' - name: Ciaran210 Lee - email: admin210@email.com + id: '991266465' + name: Ciaran214 Lee + email: admin214@email.com attachments: [] url: redacted: false @@ -6327,7 +6330,7 @@ paths: type: contact.list contacts: - type: contact - id: 660e74746abd01bf64736d84 + id: 661fa0768a681894cd16fff8 external_id: '74' first_contact_reply: admin_assignee_id: @@ -6356,44 +6359,44 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '1168' + id: '41' part_type: open body: - created_at: 1712223351 - updated_at: 1712223351 - notified_at: 1712223351 + created_at: 1713348729 + updated_at: 1713348729 + notified_at: 1713348729 assigned_to: author: - id: '991283011' + id: '991266465' type: admin - name: Ciaran210 Lee - email: admin210@email.com + name: Ciaran214 Lee + email: admin214@email.com attachments: [] external_id: redacted: false metadata: {} total_count: 1 - ai_chatbot: - ai_chatbot_participated: false + ai_agent: + ai_agent_participated: false Assign a conversation: value: type: conversation - id: '4973' - created_at: 1712223352 - updated_at: 1712223352 + id: '102' + created_at: 1713348730 + updated_at: 1713348731 waiting_since: snoozed_until: source: type: conversation - id: '403920955' + id: '403918132' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991283013' - name: Ciaran211 Lee - email: admin211@email.com + id: '991266468' + name: Ciaran216 Lee + email: admin216@email.com attachments: [] url: redacted: false @@ -6401,10 +6404,10 @@ paths: type: contact.list contacts: - type: contact - id: 660e74786abd01bf64736d87 + id: 661fa07a8a681894cd16fffc external_id: '70' first_contact_reply: - admin_assignee_id: 991283013 + admin_assignee_id: 991266468 team_assignee_id: open: true state: open @@ -6430,27 +6433,27 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '1169' + id: '42' part_type: assign_and_reopen body: - created_at: 1712223352 - updated_at: 1712223352 - notified_at: 1712223352 + created_at: 1713348731 + updated_at: 1713348731 + notified_at: 1713348731 assigned_to: type: admin - id: '991283013' + id: '991266468' author: - id: '991283013' + id: '991266468' type: admin - name: Ciaran211 Lee - email: admin211@email.com + name: Ciaran216 Lee + email: admin216@email.com attachments: [] external_id: redacted: false metadata: {} total_count: 1 - ai_chatbot: - ai_chatbot_participated: false + ai_agent: + ai_agent_participated: false schema: "$ref": "#/components/schemas/conversation" '404': @@ -6461,7 +6464,7 @@ paths: Not found: value: type: error.list - request_id: a2392ea0-b94f-4aa2-8cf6-5d2430f85537 + request_id: 9e9a5fcc-a173-412b-a9f8-f83174661854 errors: - code: not_found message: Resource Not Found @@ -6475,7 +6478,7 @@ paths: Unauthorized: value: type: error.list - request_id: e0da816f-28bb-4e44-ab2b-86d253c7f722 + request_id: 3f1df2b4-3705-4403-b601-7ac7ac6ce21a errors: - code: unauthorized message: Access Token Invalid @@ -6489,7 +6492,7 @@ paths: API plan restricted: value: type: error.list - request_id: 2f782552-b1ec-4313-ba47-cc40d317bc09 + request_id: b6443e56-2de8-430d-9e53-940542143a47 errors: - code: api_plan_restricted message: Active subscription needed. @@ -6510,32 +6513,32 @@ paths: value: message_type: close type: admin - admin_id: 991283009 + admin_id: 991266463 body: Goodbye :) snooze_a_conversation: summary: Snooze a conversation value: message_type: snoozed - admin_id: 991283010 - snoozed_until: 1712226945 + admin_id: 991266464 + snoozed_until: 1713352324 open_a_conversation: summary: Open a conversation value: message_type: open - admin_id: 991283011 + admin_id: 991266465 assign_a_conversation: summary: Assign a conversation value: message_type: assignment type: admin - admin_id: 991283013 - assignee_id: 991283013 + admin_id: 991266468 + assignee_id: 991266468 not_found: summary: Not found value: message_type: close type: admin - admin_id: 991283015 + admin_id: 991266470 body: Goodbye :) "/conversations/{id}/run_assignment_rules": post: @@ -6569,22 +6572,22 @@ paths: Assign a conversation using assignment rules: value: type: conversation - id: '4977' - created_at: 1712223357 - updated_at: 1712223357 + id: '106' + created_at: 1713348735 + updated_at: 1713348736 waiting_since: snoozed_until: source: type: conversation - id: '403920959' + id: '403918136' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991283018' - name: Ciaran215 Lee - email: admin215@email.com + id: '991266473' + name: Ciaran220 Lee + email: admin220@email.com attachments: [] url: redacted: false @@ -6592,7 +6595,7 @@ paths: type: contact.list contacts: - type: contact - id: 660e747d6abd01bf64736d8b + id: 661fa07f8a681894cd170000 external_id: '70' first_contact_reply: admin_assignee_id: @@ -6621,27 +6624,27 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '1170' + id: '43' part_type: default_assignment body: - created_at: 1712223357 - updated_at: 1712223357 - notified_at: 1712223357 + created_at: 1713348736 + updated_at: 1713348736 + notified_at: 1713348736 assigned_to: type: nobody_admin id: author: - id: '991283019' + id: '991266474' type: bot name: Operator - email: operator+this_is_an_id395_that_should_be_at_least_@intercom.io + email: operator+this_is_an_id400_that_should_be_at_least_@intercom.io attachments: [] external_id: redacted: false metadata: {} total_count: 1 - ai_chatbot: - ai_chatbot_participated: false + ai_agent: + ai_agent_participated: false schema: "$ref": "#/components/schemas/conversation" '404': @@ -6652,7 +6655,7 @@ paths: Not found: value: type: error.list - request_id: 33a8b827-347b-4b1c-86c3-b792d207a074 + request_id: 2394e58e-6941-4422-b5f8-84ce2e925d8b errors: - code: not_found message: Resource Not Found @@ -6666,7 +6669,7 @@ paths: Unauthorized: value: type: error.list - request_id: 7d034753-6867-48aa-8e7d-d1fb9f277d21 + request_id: bf8818a3-d0af-4213-8fc5-ca3bf259aef7 errors: - code: unauthorized message: Access Token Invalid @@ -6680,7 +6683,7 @@ paths: API plan restricted: value: type: error.list - request_id: e5877a49-9555-47fc-9c55-8593c75ce91e + request_id: 33397d35-fa8f-4632-8878-5135daaaf228 errors: - code: api_plan_restricted message: Active subscription needed. @@ -6721,7 +6724,7 @@ paths: value: customers: - type: user - id: 660e74816abd01bf64736d8f + id: 661fa0848a681894cd170004 schema: "$ref": "#/components/schemas/conversation" '404': @@ -6732,7 +6735,7 @@ paths: Not found: value: type: error.list - request_id: 45953009-0c3e-4151-a692-3a132bd0bf69 + request_id: 18d9b365-6ee0-4452-a377-8ddae888a4c5 errors: - code: not_found message: Resource Not Found @@ -6746,7 +6749,7 @@ paths: Unauthorized: value: type: error.list - request_id: d6e1ce23-3d9e-4da9-89fb-2dcf15005099 + request_id: ca51d967-907e-4a38-81f4-fc8da41899f1 errors: - code: unauthorized message: Access Token Invalid @@ -6760,7 +6763,7 @@ paths: API plan restricted: value: type: error.list - request_id: 1326172e-fee2-4965-b279-24e1653d0fe8 + request_id: 2a0fd2ba-26ef-44b0-9512-aa69bf6aeaab errors: - code: api_plan_restricted message: Active subscription needed. @@ -6775,15 +6778,15 @@ paths: attach_a_contact_to_a_conversation: summary: Attach a contact to a conversation value: - admin_id: 991283023 + admin_id: 991266478 customer: - intercom_user_id: 660e74816abd01bf64736d8f + intercom_user_id: 661fa0848a681894cd170004 not_found: summary: Not found value: - admin_id: 991283024 + admin_id: 991266479 customer: - intercom_user_id: 660e74826abd01bf64736d90 + intercom_user_id: 661fa0858a681894cd170005 "/conversations/{conversation_id}/customers/{contact_id}": delete: summary: Detach a contact from a group conversation @@ -6826,7 +6829,7 @@ paths: value: customers: - type: user - id: 660e74896abd01bf64736d9a + id: 661fa08d8a681894cd170010 schema: "$ref": "#/components/schemas/conversation" '404': @@ -6837,14 +6840,14 @@ paths: Conversation not found: value: type: error.list - request_id: 0d035db6-3775-40bd-813f-edd02891751c + request_id: 34098e06-eb19-4649-8935-c21a315063f5 errors: - code: not_found message: Resource Not Found Contact not found: value: type: error.list - request_id: 44267440-1e33-4376-8753-3abeaf2360fe + request_id: 1e4fbdb9-f6b5-446f-a730-62abee26976b errors: - code: not_found message: User Not Found @@ -6858,7 +6861,7 @@ paths: Last customer: value: type: error.list - request_id: 9b1ab093-6dd5-404d-8652-a15dcfe35bdd + request_id: 7cb52181-290f-49d0-9c53-daf30ec7d19a errors: - code: parameter_invalid message: Removing the last customer is not allowed @@ -6872,7 +6875,7 @@ paths: Unauthorized: value: type: error.list - request_id: 9c142cb0-f7a0-4bab-b229-b13296ee7aa4 + request_id: 47003998-3cc2-4e7e-a9f0-0ddce3f4ecd8 errors: - code: unauthorized message: Access Token Invalid @@ -6886,7 +6889,7 @@ paths: API plan restricted: value: type: error.list - request_id: eee80a1a-695d-4810-838d-5eacbb4a2521 + request_id: 7fee9970-0123-4cce-abe5-2d7d6e53e80c errors: - code: api_plan_restricted message: Active subscription needed. @@ -6901,27 +6904,27 @@ paths: detach_a_contact_from_a_group_conversation: summary: Detach a contact from a group conversation value: - admin_id: 991283027 + admin_id: 991266482 customer: - intercom_user_id: 660e74856abd01bf64736d93 + intercom_user_id: 661fa0888a681894cd170008 conversation_not_found: summary: Conversation not found value: - admin_id: 991283029 + admin_id: 991266485 customer: - intercom_user_id: 660e748a6abd01bf64736d9b + intercom_user_id: 661fa08e8a681894cd170011 contact_not_found: summary: Contact not found value: - admin_id: 991283031 + admin_id: 991266488 customer: - intercom_user_id: 660e748f6abd01bf64736da2 + intercom_user_id: 661fa0938a681894cd170019 last_customer: summary: Last customer value: - admin_id: 991283033 + admin_id: 991266491 customer: - intercom_user_id: 660e74946abd01bf64736da9 + intercom_user_id: 661fa0988a681894cd170021 "/conversations/redact": post: summary: Redact a conversation part @@ -6949,22 +6952,22 @@ paths: Redact a conversation part: value: type: conversation - id: '5033' - created_at: 1712223396 - updated_at: 1712223398 - waiting_since: 1712223397 + id: '168' + created_at: 1713348776 + updated_at: 1713348778 + waiting_since: 1713348777 snoozed_until: source: type: conversation - id: '403920985' + id: '403918162' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991283039' - name: Ciaran229 Lee - email: admin229@email.com + id: '991266500' + name: Ciaran240 Lee + email: admin240@email.com attachments: [] url: redacted: false @@ -6972,10 +6975,10 @@ paths: type: contact.list contacts: - type: contact - id: 660e74a46abd01bf64736dbe + id: 661fa0a88a681894cd170039 external_id: '70' first_contact_reply: - created_at: 1712223397 + created_at: 1713348777 type: conversation url: admin_assignee_id: @@ -7004,15 +7007,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '1178' + id: '51' part_type: open body: "

    This message was deleted

    " - created_at: 1712223397 - updated_at: 1712223398 - notified_at: 1712223397 + created_at: 1713348777 + updated_at: 1713348778 + notified_at: 1713348777 assigned_to: author: - id: 660e74a46abd01bf64736dbe + id: 661fa0a88a681894cd170039 type: user name: Joe Bloggs email: joe@bloggs.com @@ -7021,8 +7024,8 @@ paths: redacted: true metadata: {} total_count: 1 - ai_chatbot: - ai_chatbot_participated: false + ai_agent: + ai_agent_participated: false schema: "$ref": "#/components/schemas/conversation" '404': @@ -7033,7 +7036,7 @@ paths: Not found: value: type: error.list - request_id: 0af89e10-09d6-479d-a1cf-b59d688b9650 + request_id: b1f51ee0-b323-438a-a14b-b02f8aa4b077 errors: - code: conversation_part_or_message_not_found message: Conversation part or message not found @@ -7047,7 +7050,7 @@ paths: Unauthorized: value: type: error.list - request_id: 75fc2cea-6d5b-43d0-a6a5-c962dd935e5f + request_id: 906f1b26-815b-464c-8d77-6919a5974f5c errors: - code: unauthorized message: Access Token Invalid @@ -7063,8 +7066,8 @@ paths: summary: Redact a conversation part value: type: conversation_part - conversation_id: 5033 - conversation_part_id: 1178 + conversation_id: 168 + conversation_part_id: 51 not_found: summary: Not found value: @@ -7099,22 +7102,22 @@ paths: successful: value: type: ticket - id: '5036' - ticket_id: '224' + id: '171' + ticket_id: '1' ticket_attributes: {} ticket_state: submitted ticket_state_internal_label: Submitted ticket_state_external_label: Submitted ticket_type: type: ticket_type - id: '911' + id: '1' name: my-ticket-type-1 description: my ticket type description is awesome. icon: "\U0001F981" - workspace_id: this_is_an_id429_that_should_be_at_least_ + workspace_id: this_is_an_id440_that_should_be_at_least_ archived: false - created_at: 1712223403 - updated_at: 1712223403 + created_at: 1713348783 + updated_at: 1713348783 is_internal: false ticket_type_attributes: type: list @@ -7124,40 +7127,40 @@ paths: type: contact.list contacts: - type: contact - id: 660e74a96abd01bf64736dc1 + id: 661fa0ad8a681894cd17003c external_id: '70' admin_assignee_id: '0' team_assignee_id: '0' - created_at: 1712223401 - updated_at: 1712223404 + created_at: 1713348781 + updated_at: 1713348784 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '1180' + id: '53' part_type: comment body: "

    Comment for message

    " - created_at: 1712223401 - updated_at: 1712223401 + created_at: 1713348781 + updated_at: 1713348781 author: - id: 660e74a96abd01bf64736dc1 + id: 661fa0ad8a681894cd17003c type: user name: Joe Bloggs email: joe@bloggs.com attachments: [] redacted: false - type: ticket_part - id: '1181' + id: '54' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1712223404 - updated_at: 1712223404 + created_at: 1713348784 + updated_at: 1713348784 author: - id: '991283048' + id: '991266509' type: bot name: Operator - email: operator+this_is_an_id429_that_should_be_at_least_@intercom.io + email: operator+this_is_an_id440_that_should_be_at_least_@intercom.io attachments: [] redacted: false total_count: 2 @@ -7179,7 +7182,7 @@ paths: Bad request: value: type: error.list - request_id: fbd8fde4-f8a9-47ef-a002-b2161127a2a5 + request_id: 8204aa01-0fda-4fdb-8665-2dacdeb34a1a errors: - code: parameter_invalid message: Ticket type is not a customer ticket type @@ -7194,11 +7197,11 @@ paths: successful: summary: successful value: - ticket_type_id: '911' + ticket_type_id: '1' bad_request: summary: Bad request value: - ticket_type_id: '912' + ticket_type_id: '2' "/custom_object_instances/{custom_object_type_identifier}": parameters: - name: custom_object_type_identifier @@ -7227,14 +7230,14 @@ paths: examples: successful: value: - id: '26' + id: '1' type: object_type_identifier_1 custom_attributes: {} external_id: '123' external_created_at: 1392036272 external_updated_at: 1392036272 - created_at: 1712223407 - updated_at: 1712223407 + created_at: 1713348788 + updated_at: 1713348788 schema: "$ref": "#/components/schemas/custom_object_instance" '401': @@ -7245,7 +7248,7 @@ paths: Unauthorized: value: type: error.list - request_id: b3ff2b8e-b2d5-4e82-b72d-0f038b1ac2c6 + request_id: 47eeb043-823e-4cf4-9c7f-19172dcd5703 errors: - code: unauthorized message: Access Token Invalid @@ -7305,14 +7308,14 @@ paths: examples: successful: value: - id: '28' + id: '3' type: object_type_identifier_4 custom_attributes: {} external_id: '123' external_created_at: external_updated_at: - created_at: 1712223409 - updated_at: 1712223409 + created_at: 1713348789 + updated_at: 1713348789 schema: "$ref": "#/components/schemas/custom_object_instance" '401': @@ -7323,7 +7326,7 @@ paths: Unauthorized: value: type: error.list - request_id: fc884b30-d29b-49d4-98f0-3724264357a7 + request_id: 5f2bded7-93f4-487a-8e7a-39d15ba3c2c8 errors: - code: unauthorized message: Access Token Invalid @@ -7363,14 +7366,14 @@ paths: examples: successful: value: - id: '29' + id: '4' type: object_type_identifier_6 custom_attributes: {} external_id: '123' external_created_at: external_updated_at: - created_at: 1712223409 - updated_at: 1712223409 + created_at: 1713348790 + updated_at: 1713348790 schema: "$ref": "#/components/schemas/custom_object_instance" '401': @@ -7381,7 +7384,7 @@ paths: Unauthorized: value: type: error.list - request_id: 28f985cd-609f-4edf-afcd-316d2e3aab14 + request_id: 8a2b2bcf-b422-46f6-a96a-3224bb5b66cd errors: - code: unauthorized message: Access Token Invalid @@ -7412,7 +7415,7 @@ paths: examples: successful: value: - id: '30' + id: '5' object: object_type_identifier_8 deleted: true schema: @@ -7425,7 +7428,7 @@ paths: Unauthorized: value: type: error.list - request_id: 63bca232-cfb0-4a73-a9d2-9bc45998cca2 + request_id: 7aefe3f3-8135-4567-9368-f495d5f31507 errors: - code: unauthorized message: Access Token Invalid @@ -7611,7 +7614,7 @@ paths: custom: false archived: false model: company - - id: 533 + - id: 2 type: data_attribute name: The One Ring full_name: custom_attributes.The One Ring @@ -7624,9 +7627,9 @@ paths: messenger_writable: true custom: true archived: false - admin_id: '991283065' - created_at: 1712223412 - updated_at: 1712223412 + admin_id: '991266526' + created_at: 1713348791 + updated_at: 1713348791 model: company - type: data_attribute name: id @@ -7698,7 +7701,7 @@ paths: Unauthorized: value: type: error.list - request_id: da66b4d0-4a9d-48c3-b435-62157d3b56d5 + request_id: aadd5663-8394-42dc-a274-24f042b5186d errors: - code: unauthorized message: Access Token Invalid @@ -7723,7 +7726,7 @@ paths: examples: Successful: value: - id: 536 + id: 5 type: data_attribute name: Mithril Shirt full_name: custom_attributes.Mithril Shirt @@ -7734,9 +7737,9 @@ paths: messenger_writable: false custom: true archived: false - admin_id: '991283067' - created_at: 1712223413 - updated_at: 1712223413 + admin_id: '991266528' + created_at: 1713348793 + updated_at: 1713348793 model: company schema: "$ref": "#/components/schemas/data_attribute" @@ -7748,7 +7751,7 @@ paths: Same name already exists: value: type: error.list - request_id: 9b692060-4fe6-45da-8c2a-c5fab4bdfe71 + request_id: 00dea5a2-d167-4e00-9f76-89b34846e5b2 errors: - code: parameter_invalid message: You already have 'The One Ring' in your company data. @@ -7756,7 +7759,7 @@ paths: Invalid name: value: type: error.list - request_id: 259c4f26-df65-42cf-aa0b-857511c4a5c7 + request_id: '0828464d-41b8-46d0-aa65-e7ab3965a4a4' errors: - code: parameter_invalid message: Your name for this attribute must only contain alphanumeric @@ -7764,7 +7767,7 @@ paths: Attribute already exists: value: type: error.list - request_id: 96b30f06-02c6-4745-b2c0-89059308cd71 + request_id: 8955b305-91cd-4518-87b5-149992948c13 errors: - code: parameter_invalid message: You already have 'The One Ring' in your company data. @@ -7772,14 +7775,14 @@ paths: Invalid Data Type: value: type: error.list - request_id: fd08de9d-5236-4bc5-91e8-8edc016102b1 + request_id: b7b70ac0-d5c8-421f-9eb8-368cee62cfe3 errors: - code: parameter_invalid message: Data Type isn't an option Too few options for list: value: type: error.list - request_id: 64a97451-408d-438e-8422-2794f3e0e0ff + request_id: 9626a49e-f6d5-4916-ad54-ca0d9f0fe4a8 errors: - code: parameter_invalid message: The Data Attribute model field must be either contact @@ -7794,7 +7797,7 @@ paths: Unauthorized: value: type: error.list - request_id: 25533e76-bb01-430a-90b2-4b2ce3d4e040 + request_id: '0982e5b2-4963-40c5-93ec-1ae6bd0f3209' errors: - code: unauthorized message: Access Token Invalid @@ -7873,7 +7876,7 @@ paths: examples: Successful: value: - id: 543 + id: 12 type: data_attribute name: The One Ring full_name: custom_attributes.The One Ring @@ -7888,9 +7891,9 @@ paths: messenger_writable: true custom: true archived: false - admin_id: '991283074' - created_at: 1712223416 - updated_at: 1712223417 + admin_id: '991266535' + created_at: 1713348796 + updated_at: 1713348796 model: company schema: "$ref": "#/components/schemas/data_attribute" @@ -7902,7 +7905,7 @@ paths: Too few options in list: value: type: error.list - request_id: 3d3e7692-856d-4830-8e2b-979fd6842602 + request_id: d0cdd45d-d85c-4f53-9554-bd5c074bbe24 errors: - code: parameter_invalid message: Options isn't an array @@ -7916,7 +7919,7 @@ paths: Attribute Not Found: value: type: error.list - request_id: 8404b924-2a44-4d8c-bf64-edd74925228e + request_id: 555698fe-d26a-42ca-9fae-6a1da6731340 errors: - code: field_not_found message: We couldn't find that data attribute to update @@ -7930,7 +7933,7 @@ paths: Has Dependant Object: value: type: error.list - request_id: 92e6ab63-5049-40f4-bedc-3c77f8eaa9bc + request_id: 86d76b18-1641-419a-b832-51e503449505 errors: - code: data_invalid message: The Data Attribute you are trying to archive has a @@ -7945,7 +7948,7 @@ paths: Unauthorized: value: type: error.list - request_id: '08a80e4e-0a9a-46ff-b76c-2bce9c304c12' + request_id: 33bb9b69-4f52-4c6f-a151-a50d7d861b60 errors: - code: unauthorized message: Access Token Invalid @@ -8050,7 +8053,7 @@ paths: Unauthorized: value: type: error.list - request_id: 93645f7f-54c0-4ee5-a177-b76f5ec5d0cf + request_id: fc67dc09-8e6d-45cb-ba41-31d5d0cc703c errors: - code: unauthorized message: Access Token Invalid @@ -8137,7 +8140,7 @@ paths: pages: next: http://api.intercom.test/events?next page email: user26@email.com - intercom_user_id: 660e74bd6abd01bf64736dc7 + intercom_user_id: 661fa0c08a681894cd170042 user_id: 3ecf64d0-9ed1-4e9f-88e1-da7d6e6782f3 schema: "$ref": "#/components/schemas/data_event_summary" @@ -8149,7 +8152,7 @@ paths: Unauthorized: value: type: error.list - request_id: fd8b85af-11e7-42c6-8b69-3d89baabf9cb + request_id: 57b76ecd-cb2d-4b58-8c30-002da7067013 errors: - code: unauthorized message: Access Token Invalid @@ -8180,7 +8183,7 @@ paths: Unauthorized: value: type: error.list - request_id: 4368c8a8-df62-41aa-96cc-7e4173120f94 + request_id: df25fd29-2a3a-4942-b35b-d5589f7bc123 errors: - code: unauthorized message: Access Token Invalid @@ -8224,7 +8227,7 @@ paths: examples: successful: value: - job_identifier: o5gang8ut217vioq + job_identifier: 8z8bac9auuv4kqmz status: pending download_url: '' download_expires_at: '' @@ -8239,8 +8242,8 @@ paths: successful: summary: successful value: - created_at_after: 1712205424 - created_at_before: 1712223424 + created_at_after: 1713330802 + created_at_before: 1713348802 "/export/content/data/{job_identifier}": get: summary: Show content data export @@ -8274,7 +8277,7 @@ paths: examples: successful: value: - job_identifier: cqgejy08stdbvm75 + job_identifier: qod2ighkqn5nc6jk status: pending download_url: '' download_expires_at: '' @@ -8306,7 +8309,7 @@ paths: examples: successful: value: - job_identifier: jpoh8mb8ibvfg8a0 + job_identifier: 5zc8otcl9i66jf2p status: canceled download_url: '' download_expires_at: '' @@ -8367,32 +8370,32 @@ paths: user message created: value: type: user_message - id: '403920990' - created_at: 1712223426 + id: '403918167' + created_at: 1713348804 body: heyy message_type: inapp - conversation_id: '5038' + conversation_id: '173' lead message created: value: type: user_message - id: '403920991' - created_at: 1712223427 + id: '403918168' + created_at: 1713348806 body: heyy message_type: inapp - conversation_id: '5039' + conversation_id: '174' admin message created: value: type: admin_message - id: '170' - created_at: 1712223429 + id: '5' + created_at: 1713348807 subject: heyy body: heyy message_type: inapp owner: type: admin - id: '991283097' - name: Ciaran281 Lee - email: admin281@email.com + id: '991266558' + name: Ciaran292 Lee + email: admin292@email.com away_mode_enabled: false away_mode_reassign: false schema: @@ -8405,14 +8408,14 @@ paths: No body supplied for message: value: type: error.list - request_id: a267e281-c1f1-4317-8fda-a5dc33d9e194 + request_id: 28fb9fcf-38ad-4a87-85c2-3b7252db1fad errors: - code: parameter_invalid message: Body is required No body supplied for email message: value: type: error.list - request_id: e9aad443-d3d7-4ce0-a5b2-00800cb4d7d9 + request_id: 3403af1e-96b7-48a5-ad75-6d3829797752 errors: - code: parameter_invalid message: Body is required @@ -8426,7 +8429,7 @@ paths: No subject supplied for email message: value: type: error.list - request_id: 3eb3a5d7-9928-4324-9632-386987b6293e + request_id: 10950a6a-fb5c-40ae-bb98-1d6368f6ec23 errors: - code: parameter_not_found message: No subject supplied for email message @@ -8440,7 +8443,7 @@ paths: Unauthorized: value: type: error.list - request_id: 9a4ae887-ccac-4c4e-ba09-fba3ae4f90da + request_id: d84c2642-d043-4e31-b8de-7768f05bbc56 errors: - code: unauthorized message: Access Token Invalid @@ -8454,7 +8457,7 @@ paths: API plan restricted: value: type: error.list - request_id: 76a4ff47-9525-4eaf-8cdd-e36a1d88cfe1 + request_id: e9ac225c-852e-42bf-a66e-3c03a037d33c errors: - code: api_plan_restricted message: Active subscription needed. @@ -8471,7 +8474,7 @@ paths: value: from: type: user - id: 660e74c26abd01bf64736dcc + id: 661fa0c48a681894cd170047 body: heyy referer: https://twitter.com/bob lead_message_created: @@ -8479,7 +8482,7 @@ paths: value: from: type: lead - id: 660e74c36abd01bf64736dcd + id: 661fa0c58a681894cd170048 body: heyy referer: https://twitter.com/bob admin_message_created: @@ -8487,10 +8490,10 @@ paths: value: from: type: admin - id: '991283097' + id: '991266558' to: type: user - id: 660e74c46abd01bf64736dce + id: 661fa0c68a681894cd170049 message_type: conversation body: heyy no_body_supplied_for_message: @@ -8498,10 +8501,10 @@ paths: value: from: type: admin - id: '991283099' + id: '991266560' to: type: user - id: 660e74c56abd01bf64736dcf + id: 661fa0c88a681894cd17004a message_type: inapp body: subject: heyy @@ -8510,7 +8513,7 @@ paths: value: from: type: admin - id: '991283100' + id: '991266561' to: type: user user_id: '70' @@ -8521,10 +8524,10 @@ paths: value: from: type: admin - id: '991283101' + id: '991266562' to: type: user - id: 660e74c66abd01bf64736dd1 + id: 661fa0c98a681894cd17004c message_type: email body: subject: heyy @@ -8555,12 +8558,12 @@ paths: total_pages: 1 type: pages data: - - id: '463' + - id: '1' type: news-item - workspace_id: this_is_an_id519_that_should_be_at_least_ + workspace_id: this_is_an_id530_that_should_be_at_least_ title: We have news body: "

    Hello there,

    " - sender_id: 991283106 + sender_id: 991266567 state: draft labels: [] cover_image_url: @@ -8570,15 +8573,15 @@ paths: - - deliver_silently: false - created_at: 1712223432 - updated_at: 1712223432 + created_at: 1713348810 + updated_at: 1713348810 newsfeed_assignments: [] - - id: '464' + - id: '2' type: news-item - workspace_id: this_is_an_id519_that_should_be_at_least_ + workspace_id: this_is_an_id530_that_should_be_at_least_ title: We have news body: "

    Hello there,

    " - sender_id: 991283108 + sender_id: 991266569 state: draft labels: [] cover_image_url: @@ -8588,8 +8591,8 @@ paths: - - deliver_silently: false - created_at: 1712223432 - updated_at: 1712223432 + created_at: 1713348810 + updated_at: 1713348810 newsfeed_assignments: [] total_count: 2 schema: @@ -8602,7 +8605,7 @@ paths: Unauthorized: value: type: error.list - request_id: 9aa54a29-c85b-4fc4-be89-a85d58fd327e + request_id: 223204d4-67eb-4fb3-ae13-c359c3a6b441 errors: - code: unauthorized message: Access Token Invalid @@ -8627,12 +8630,12 @@ paths: examples: successful: value: - id: '467' + id: '5' type: news-item - workspace_id: this_is_an_id523_that_should_be_at_least_ + workspace_id: this_is_an_id534_that_should_be_at_least_ title: Halloween is here! body: "

    New costumes in store for this spooky season

    " - sender_id: 991283115 + sender_id: 991266576 state: live labels: - New @@ -8643,10 +8646,10 @@ paths: - "\U0001F606" - "\U0001F605" deliver_silently: true - created_at: 1712223434 - updated_at: 1712223434 + created_at: 1713348812 + updated_at: 1713348812 newsfeed_assignments: - - newsfeed_id: 828 + - newsfeed_id: 3 published_at: 1664638214 schema: "$ref": "#/components/schemas/news_item" @@ -8658,7 +8661,7 @@ paths: Unauthorized: value: type: error.list - request_id: 9b7ac74b-3bf2-4852-9602-63984f005512 + request_id: 360aa188-df05-43cb-8b3a-74d2e6df2d5a errors: - code: unauthorized message: Access Token Invalid @@ -8679,14 +8682,14 @@ paths: - Product - Update - New - sender_id: 991283115 + sender_id: 991266576 deliver_silently: true reactions: - "\U0001F606" - "\U0001F605" state: live newsfeed_assignments: - - newsfeed_id: 828 + - newsfeed_id: 3 published_at: 1664638214 "/news/news_items/{id}": get: @@ -8715,12 +8718,12 @@ paths: examples: successful: value: - id: '468' + id: '6' type: news-item - workspace_id: this_is_an_id527_that_should_be_at_least_ + workspace_id: this_is_an_id538_that_should_be_at_least_ title: We have news body: "

    Hello there,

    " - sender_id: 991283118 + sender_id: 991266579 state: live labels: [] cover_image_url: @@ -8730,11 +8733,11 @@ paths: - - deliver_silently: false - created_at: 1712223435 - updated_at: 1712223435 + created_at: 1713348813 + updated_at: 1713348813 newsfeed_assignments: - - newsfeed_id: 830 - published_at: 1712223435 + - newsfeed_id: 5 + published_at: 1713348813 schema: "$ref": "#/components/schemas/news_item" '404': @@ -8745,7 +8748,7 @@ paths: News Item Not Found: value: type: error.list - request_id: 0c36943c-ad44-42c9-a861-67ad31a6da87 + request_id: 93365334-2301-4b96-ba16-ba1c341ffebd errors: - code: not_found message: Resource Not Found @@ -8759,7 +8762,7 @@ paths: Unauthorized: value: type: error.list - request_id: cae0b9e7-5513-4a8e-aba7-baa34d4d6279 + request_id: 17df017f-67a6-4f1a-bac2-037803531268 errors: - code: unauthorized message: Access Token Invalid @@ -8790,12 +8793,12 @@ paths: examples: successful: value: - id: '471' + id: '9' type: news-item - workspace_id: this_is_an_id533_that_should_be_at_least_ + workspace_id: this_is_an_id544_that_should_be_at_least_ title: Christmas is here! body: "

    New gifts in store for the jolly season

    " - sender_id: 991283126 + sender_id: 991266587 state: live labels: [] cover_image_url: @@ -8803,8 +8806,8 @@ paths: - "\U0001F61D" - "\U0001F602" deliver_silently: false - created_at: 1712223437 - updated_at: 1712223438 + created_at: 1713348815 + updated_at: 1713348815 newsfeed_assignments: [] schema: "$ref": "#/components/schemas/news_item" @@ -8816,7 +8819,7 @@ paths: News Item Not Found: value: type: error.list - request_id: 6357cc0f-93b4-4f50-b3e3-e9b09a227d90 + request_id: 5f3fd974-33d9-42b6-bdd1-dc5265820403 errors: - code: not_found message: Resource Not Found @@ -8830,7 +8833,7 @@ paths: Unauthorized: value: type: error.list - request_id: fee635fc-ec40-4322-a18d-7f94979dc483 + request_id: a2e2d021-7bdf-47b2-af47-22537bc9aa47 errors: - code: unauthorized message: Access Token Invalid @@ -8847,7 +8850,7 @@ paths: value: title: Christmas is here! body: "

    New gifts in store for the jolly season

    " - sender_id: 991283126 + sender_id: 991266587 reactions: - "\U0001F61D" - "\U0001F602" @@ -8856,7 +8859,7 @@ paths: value: title: Christmas is here! body: "

    New gifts in store for the jolly season

    " - sender_id: 991283129 + sender_id: 991266590 reactions: - "\U0001F61D" - "\U0001F602" @@ -8886,7 +8889,7 @@ paths: examples: successful: value: - id: '474' + id: '12' object: news-item deleted: true schema: @@ -8899,7 +8902,7 @@ paths: News Item Not Found: value: type: error.list - request_id: 027d1337-4717-40d4-82f0-7b95445f422c + request_id: 1d89687e-20c3-40b8-bd67-48d1e5b30069 errors: - code: not_found message: Resource Not Found @@ -8913,7 +8916,7 @@ paths: Unauthorized: value: type: error.list - request_id: b2bda4b3-354a-4074-99a7-799db26bac7a + request_id: d10d17c3-6d33-4e0e-b93d-0f573b765638 errors: - code: unauthorized message: Access Token Invalid @@ -8966,7 +8969,7 @@ paths: Unauthorized: value: type: error.list - request_id: 2ff8f227-384e-49d3-a3d6-afacab0f3f84 + request_id: 36d942ab-bd32-43f9-afcf-4d1778ee2a90 errors: - code: unauthorized message: Access Token Invalid @@ -8999,16 +9002,16 @@ paths: total_pages: 1 type: pages data: - - id: '843' + - id: '18' type: newsfeed name: Visitor Feed - created_at: 1712223443 - updated_at: 1712223443 - - id: '844' + created_at: 1713348820 + updated_at: 1713348820 + - id: '19' type: newsfeed name: Visitor Feed - created_at: 1712223443 - updated_at: 1712223443 + created_at: 1713348820 + updated_at: 1713348820 total_count: 2 schema: "$ref": "#/components/schemas/paginated_response" @@ -9020,7 +9023,7 @@ paths: Unauthorized: value: type: error.list - request_id: df2c3eb5-4580-4dac-83df-93978384851d + request_id: e16ec56e-4bd0-41ec-9593-c55befdb3b1c errors: - code: unauthorized message: Access Token Invalid @@ -9054,11 +9057,11 @@ paths: examples: successful: value: - id: '847' + id: '22' type: newsfeed name: Visitor Feed - created_at: 1712223444 - updated_at: 1712223444 + created_at: 1713348821 + updated_at: 1713348821 schema: "$ref": "#/components/schemas/newsfeed" '401': @@ -9069,7 +9072,7 @@ paths: Unauthorized: value: type: error.list - request_id: a8d3ea9b-df70-4610-9cdf-de1193f2268b + request_id: e1d73c9c-7e54-4c6d-8c7f-0e6489d6a59c errors: - code: unauthorized message: Access Token Invalid @@ -9103,16 +9106,16 @@ paths: Note found: value: type: note - id: '460' - created_at: 1711532245 + id: '11' + created_at: 1712657621 contact: type: contact - id: 660e74d56abd01bf64736dd4 + id: 661fa0d68a681894cd17004f author: type: admin - id: '991283145' - name: Ciaran328 Lee - email: admin328@email.com + id: '991266606' + name: Ciaran339 Lee + email: admin339@email.com away_mode_enabled: false away_mode_reassign: false body: "

    This is a note.

    " @@ -9126,7 +9129,7 @@ paths: Note not found: value: type: error.list - request_id: 88e83f08-ba10-469d-8ddf-09ed33b8f008 + request_id: ebbb7c4b-6160-427a-a214-bce5fe1ab327 errors: - code: not_found message: Resource Not Found @@ -9140,7 +9143,7 @@ paths: Unauthorized: value: type: error.list - request_id: 3789b868-42a5-4f27-8f07-86703431d813 + request_id: 61158ff8-0e41-4594-92fb-dc40fdac0765 errors: - code: unauthorized message: Access Token Invalid @@ -9176,16 +9179,16 @@ paths: type: segment.list segments: - type: segment - id: 660e74d66abd01bf64736dd7 + id: 661fa0d78a681894cd170052 name: John segment - created_at: 1712223446 - updated_at: 1712223446 + created_at: 1713348823 + updated_at: 1713348823 person_type: user - type: segment - id: 660e74d66abd01bf64736dd8 + id: 661fa0d78a681894cd170053 name: Jane segment - created_at: 1712223446 - updated_at: 1712223446 + created_at: 1713348823 + updated_at: 1713348823 person_type: user schema: "$ref": "#/components/schemas/segment_list" @@ -9197,7 +9200,7 @@ paths: Unauthorized: value: type: error.list - request_id: 25348234-059c-49ba-857a-72cb1871ca81 + request_id: 3fff0575-4029-485b-b4da-14006bb9bf6c errors: - code: unauthorized message: Access Token Invalid @@ -9231,10 +9234,10 @@ paths: Successful response: value: type: segment - id: 660e74d86abd01bf64736ddb + id: 661fa0d88a681894cd170056 name: John segment - created_at: 1712223448 - updated_at: 1712223448 + created_at: 1713348824 + updated_at: 1713348824 person_type: user schema: "$ref": "#/components/schemas/segment" @@ -9246,7 +9249,7 @@ paths: Segment not found: value: type: error.list - request_id: 6681537f-1736-466d-9e97-f25cc7625bc7 + request_id: f363fa69-818d-4667-b74c-cafa1bd02f01 errors: - code: not_found message: Resource Not Found @@ -9260,7 +9263,7 @@ paths: Unauthorized: value: type: error.list - request_id: 5ec13683-fe9e-4c19-9d0e-6e4554c86494 + request_id: 504f10b5-a4bb-43d7-97c1-888450612a23 errors: - code: unauthorized message: Access Token Invalid @@ -9290,7 +9293,7 @@ paths: type: list data: - type: subscription - id: '1651' + id: '45' state: live consent_type: opt_out default_translation: @@ -9313,7 +9316,7 @@ paths: Unauthorized: value: type: error.list - request_id: ad99c107-b51b-4abc-882f-dac91d70b8f8 + request_id: 8b1a09b4-96d3-4c53-ad83-1dccf8744e3f errors: - code: unauthorized message: Access Token Invalid @@ -9343,7 +9346,7 @@ paths: examples: successful: value: - url: http://via.intercom.io/msgr/d0b87915-12e6-43b2-8b69-50e5626a0503 + url: http://via.intercom.io/msgr/6fb86b3d-06b4-48f7-b982-6faead37f7b3 type: phone_call_redirect schema: "$ref": "#/components/schemas/phone_switch" @@ -9376,7 +9379,7 @@ paths: Unauthorized: value: type: error.list - request_id: fd7b5662-a343-4852-a3af-f635c50a0016 + request_id: d52a0382-4ff6-4f5e-ab93-c18c0e172605 errors: - code: unauthorized message: Access Token Invalid @@ -9439,7 +9442,7 @@ paths: type: list data: - type: tag - id: '1467' + id: '23' name: Manual tag 1 schema: "$ref": "#/components/schemas/tag_list" @@ -9451,7 +9454,7 @@ paths: Unauthorized: value: type: error.list - request_id: 4338ae20-2069-4cea-bed2-caea53f0771a + request_id: 58f2e75f-ac1f-41b8-8fd0-8f638e4526fd errors: - code: unauthorized message: Access Token Invalid @@ -9490,7 +9493,7 @@ paths: Action successful: value: type: tag - id: '1470' + id: '26' name: test schema: "$ref": "#/components/schemas/tag" @@ -9502,7 +9505,7 @@ paths: Invalid parameters: value: type: error.list - request_id: 4878624d-3850-4c8f-9857-a93911f17587 + request_id: c751ab34-0f2c-404d-88f1-fb3a4a0b5c34 errors: - code: parameter_invalid message: invalid tag parameters @@ -9516,14 +9519,14 @@ paths: Company not found: value: type: error.list - request_id: d69993cc-ca81-47a7-83a3-44ff08fbb580 + request_id: b89d1a82-1b7c-4b2b-a125-e9d7188db100 errors: - code: company_not_found message: Company Not Found User not found: value: type: error.list - request_id: e54a9834-09a9-41e6-89b8-38fe8cbc6a83 + request_id: 44957bce-ccaf-4bfd-8f51-719f20057f4c errors: - code: not_found message: User Not Found @@ -9537,7 +9540,7 @@ paths: Unauthorized: value: type: error.list - request_id: f6d6b7cb-fa4b-496c-a229-d517a192c399 + request_id: c929c3b6-351b-455f-af68-4aa9334bc026 errors: - code: unauthorized message: Access Token Invalid @@ -9603,7 +9606,7 @@ paths: Tag found: value: type: tag - id: '1478' + id: '34' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -9615,7 +9618,7 @@ paths: Tag not found: value: type: error.list - request_id: 62353537-455d-482b-bb92-74f562aa7524 + request_id: 26e8a95b-dc25-4749-af50-7a75a1768202 errors: - code: not_found message: Resource Not Found @@ -9629,7 +9632,7 @@ paths: Unauthorized: value: type: error.list - request_id: d3c6c3bc-a7f3-4070-804f-c2e4544d9318 + request_id: c1193d1e-7087-41c0-b108-20db5a7d70e2 errors: - code: unauthorized message: Access Token Invalid @@ -9665,7 +9668,7 @@ paths: Resource not found: value: type: error.list - request_id: a54ed750-206c-430d-a509-fa0f58f2a22c + request_id: 3c6a7e31-4d2f-4bf6-b898-4b4c2619e0f8 errors: - code: not_found message: Resource Not Found @@ -9679,7 +9682,7 @@ paths: Tag has dependent objects: value: type: error.list - request_id: 6fcc77ce-57c2-429a-b0e5-2f3ef0a1e735 + request_id: 8f9268c2-2634-4690-9bd9-408955ec3318 errors: - code: tag_has_dependent_objects message: 'Unable to delete Tag with dependent objects. Segments: @@ -9694,7 +9697,7 @@ paths: Unauthorized: value: type: error.list - request_id: cb0760fa-8404-4caa-b7af-500a5bee546b + request_id: a175cb39-75d7-4f99-a066-e909a782f6ad errors: - code: unauthorized message: Access Token Invalid @@ -9732,7 +9735,7 @@ paths: Unauthorized: value: type: error.list - request_id: 4651826e-ca93-4883-9235-4d1fce4f92f5 + request_id: a73a44cc-b9bd-4c0f-b704-745a027cac64 errors: - code: unauthorized message: Access Token Invalid @@ -9767,7 +9770,7 @@ paths: successful: value: type: team - id: '991283183' + id: '991266644' name: team 1 admin_ids: [] schema: @@ -9780,7 +9783,7 @@ paths: Team not found: value: type: error.list - request_id: d65a3d3d-cd68-4c57-baf4-09e5ac73d3cb + request_id: 2231d0eb-e4fa-42f7-bf77-e528abb674db errors: - code: team_not_found message: Team not found @@ -9794,7 +9797,7 @@ paths: Unauthorized: value: type: error.list - request_id: 51ab87c2-3b59-41a7-affe-63a9420d9245 + request_id: d255d6d6-cec9-4846-87da-2bc83ace63b9 errors: - code: unauthorized message: Access Token Invalid @@ -9827,8 +9830,8 @@ paths: Ticket Type Attribute created: value: type: ticket_type_attribute - id: '2527' - workspace_id: this_is_an_id625_that_should_be_at_least_ + id: '22' + workspace_id: this_is_an_id636_that_should_be_at_least_ name: Attribute Title description: Attribute Description data_type: string @@ -9840,10 +9843,10 @@ paths: visible_on_create: true visible_to_contacts: true default: false - ticket_type_id: 913 + ticket_type_id: 3 archived: false - created_at: 1712223466 - updated_at: 1712223466 + created_at: 1713348842 + updated_at: 1713348842 schema: "$ref": "#/components/schemas/ticket_type_attribute" '401': @@ -9854,7 +9857,7 @@ paths: Unauthorized: value: type: error.list - request_id: e6756d75-ed8c-436c-9a5d-5a83afc51f0e + request_id: 27846a25-e77d-46d8-8641-b0ff78ccd062 errors: - code: unauthorized message: Access Token Invalid @@ -9907,8 +9910,8 @@ paths: Ticket Type Attribute updated: value: type: ticket_type_attribute - id: '2532' - workspace_id: this_is_an_id629_that_should_be_at_least_ + id: '27' + workspace_id: this_is_an_id640_that_should_be_at_least_ name: name description: New Attribute Description data_type: string @@ -9918,10 +9921,10 @@ paths: visible_on_create: false visible_to_contacts: false default: false - ticket_type_id: 915 + ticket_type_id: 5 archived: false - created_at: 1712223467 - updated_at: 1712223467 + created_at: 1713348842 + updated_at: 1713348843 schema: "$ref": "#/components/schemas/ticket_type_attribute" '401': @@ -9932,7 +9935,7 @@ paths: Unauthorized: value: type: error.list - request_id: 39f76748-954e-4610-8329-31babcdd8df3 + request_id: d82196ab-afa9-4119-abfc-a9ebc7664025 errors: - code: unauthorized message: Access Token Invalid @@ -9971,21 +9974,21 @@ paths: type: list data: - type: ticket_type - id: '917' + id: '7' name: Bug Report description: Bug Report Template icon: "\U0001F39F️" - workspace_id: this_is_an_id633_that_should_be_at_least_ + workspace_id: this_is_an_id644_that_should_be_at_least_ archived: false - created_at: 1712223468 - updated_at: 1712223468 + created_at: 1713348843 + updated_at: 1713348843 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '2535' - workspace_id: this_is_an_id633_that_should_be_at_least_ + id: '30' + workspace_id: this_is_an_id644_that_should_be_at_least_ name: _default_title_ description: '' data_type: string @@ -9997,13 +10000,13 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 917 + ticket_type_id: 7 archived: false - created_at: 1712223468 - updated_at: 1712223468 + created_at: 1713348843 + updated_at: 1713348843 - type: ticket_type_attribute - id: '2537' - workspace_id: this_is_an_id633_that_should_be_at_least_ + id: '32' + workspace_id: this_is_an_id644_that_should_be_at_least_ name: name description: description data_type: string @@ -10014,13 +10017,13 @@ paths: visible_on_create: false visible_to_contacts: false default: false - ticket_type_id: 917 + ticket_type_id: 7 archived: false - created_at: 1712223468 - updated_at: 1712223468 + created_at: 1713348844 + updated_at: 1713348844 - type: ticket_type_attribute - id: '2536' - workspace_id: this_is_an_id633_that_should_be_at_least_ + id: '31' + workspace_id: this_is_an_id644_that_should_be_at_least_ name: _default_description_ description: '' data_type: string @@ -10032,10 +10035,10 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 917 + ticket_type_id: 7 archived: false - created_at: 1712223468 - updated_at: 1712223468 + created_at: 1713348843 + updated_at: 1713348843 category: Customer schema: "$ref": "#/components/schemas/ticket_type_list" @@ -10047,7 +10050,7 @@ paths: Unauthorized: value: type: error.list - request_id: 2129e856-5e29-4a1c-b836-1e2d6e677715 + request_id: df6ca51b-7b4b-4639-85a3-ad2bb9117a43 errors: - code: unauthorized message: Access Token Invalid @@ -10076,21 +10079,21 @@ paths: Ticket type created: value: type: ticket_type - id: '920' + id: '10' name: Customer Issue description: Customer Report Template icon: "\U0001F39F️" - workspace_id: this_is_an_id637_that_should_be_at_least_ + workspace_id: this_is_an_id648_that_should_be_at_least_ archived: false - created_at: 1712223469 - updated_at: 1712223469 + created_at: 1713348845 + updated_at: 1713348845 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '2544' - workspace_id: this_is_an_id637_that_should_be_at_least_ + id: '39' + workspace_id: this_is_an_id648_that_should_be_at_least_ name: _default_title_ description: '' data_type: string @@ -10102,13 +10105,13 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 920 + ticket_type_id: 10 archived: false - created_at: 1712223469 - updated_at: 1712223469 + created_at: 1713348845 + updated_at: 1713348845 - type: ticket_type_attribute - id: '2545' - workspace_id: this_is_an_id637_that_should_be_at_least_ + id: '40' + workspace_id: this_is_an_id648_that_should_be_at_least_ name: _default_description_ description: '' data_type: string @@ -10120,10 +10123,10 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 920 + ticket_type_id: 10 archived: false - created_at: 1712223469 - updated_at: 1712223469 + created_at: 1713348845 + updated_at: 1713348845 category: Customer schema: "$ref": "#/components/schemas/ticket_type" @@ -10135,7 +10138,7 @@ paths: Unauthorized: value: type: error.list - request_id: 93eb1a42-26fd-45f3-9e5f-ca4594cdf3d5 + request_id: ec949663-68e7-4655-83dd-3cd56e394bb3 errors: - code: unauthorized message: Access Token Invalid @@ -10181,21 +10184,21 @@ paths: Ticket type found: value: type: ticket_type - id: '922' + id: '12' name: Bug Report description: Bug Report Template icon: "\U0001F39F️" - workspace_id: this_is_an_id641_that_should_be_at_least_ + workspace_id: this_is_an_id652_that_should_be_at_least_ archived: false - created_at: 1712223470 - updated_at: 1712223470 + created_at: 1713348846 + updated_at: 1713348846 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '2549' - workspace_id: this_is_an_id641_that_should_be_at_least_ + id: '44' + workspace_id: this_is_an_id652_that_should_be_at_least_ name: _default_title_ description: '' data_type: string @@ -10207,13 +10210,13 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 922 + ticket_type_id: 12 archived: false - created_at: 1712223470 - updated_at: 1712223470 + created_at: 1713348846 + updated_at: 1713348846 - type: ticket_type_attribute - id: '2551' - workspace_id: this_is_an_id641_that_should_be_at_least_ + id: '46' + workspace_id: this_is_an_id652_that_should_be_at_least_ name: name description: description data_type: string @@ -10224,13 +10227,13 @@ paths: visible_on_create: false visible_to_contacts: false default: false - ticket_type_id: 922 + ticket_type_id: 12 archived: false - created_at: 1712223470 - updated_at: 1712223470 + created_at: 1713348846 + updated_at: 1713348846 - type: ticket_type_attribute - id: '2550' - workspace_id: this_is_an_id641_that_should_be_at_least_ + id: '45' + workspace_id: this_is_an_id652_that_should_be_at_least_ name: _default_description_ description: '' data_type: string @@ -10242,10 +10245,10 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 922 + ticket_type_id: 12 archived: false - created_at: 1712223470 - updated_at: 1712223470 + created_at: 1713348846 + updated_at: 1713348846 category: Customer schema: "$ref": "#/components/schemas/ticket_type" @@ -10257,7 +10260,7 @@ paths: Unauthorized: value: type: error.list - request_id: 347d4aa8-b2bf-44bf-a352-98a4ef51c299 + request_id: 29cc6dd9-2fd7-44eb-822e-c364747975ba errors: - code: unauthorized message: Access Token Invalid @@ -10290,21 +10293,21 @@ paths: Ticket type updated: value: type: ticket_type - id: '924' + id: '14' name: Bug Report 2 description: Bug Report Template icon: "\U0001F39F️" - workspace_id: this_is_an_id645_that_should_be_at_least_ + workspace_id: this_is_an_id656_that_should_be_at_least_ archived: false - created_at: 1712223471 - updated_at: 1712223472 + created_at: 1713348847 + updated_at: 1713348847 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '2555' - workspace_id: this_is_an_id645_that_should_be_at_least_ + id: '50' + workspace_id: this_is_an_id656_that_should_be_at_least_ name: _default_title_ description: '' data_type: string @@ -10316,13 +10319,13 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 924 + ticket_type_id: 14 archived: false - created_at: 1712223471 - updated_at: 1712223471 + created_at: 1713348847 + updated_at: 1713348847 - type: ticket_type_attribute - id: '2557' - workspace_id: this_is_an_id645_that_should_be_at_least_ + id: '52' + workspace_id: this_is_an_id656_that_should_be_at_least_ name: name description: description data_type: string @@ -10333,13 +10336,13 @@ paths: visible_on_create: false visible_to_contacts: false default: false - ticket_type_id: 924 + ticket_type_id: 14 archived: false - created_at: 1712223471 - updated_at: 1712223471 + created_at: 1713348847 + updated_at: 1713348847 - type: ticket_type_attribute - id: '2556' - workspace_id: this_is_an_id645_that_should_be_at_least_ + id: '51' + workspace_id: this_is_an_id656_that_should_be_at_least_ name: _default_description_ description: '' data_type: string @@ -10351,10 +10354,10 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 924 + ticket_type_id: 14 archived: false - created_at: 1712223471 - updated_at: 1712223471 + created_at: 1713348847 + updated_at: 1713348847 category: Customer schema: "$ref": "#/components/schemas/ticket_type" @@ -10366,7 +10369,7 @@ paths: Unauthorized: value: type: error.list - request_id: 36923556-803c-414f-bd32-e409fdae9af3 + request_id: 5877996c-9408-4475-976d-fa04321c7839 errors: - code: unauthorized message: Access Token Invalid @@ -10412,13 +10415,13 @@ paths: User reply: value: type: ticket_part - id: '1184' + id: '57' part_type: comment body: "

    Thanks again :)

    " - created_at: 1712223474 - updated_at: 1712223474 + created_at: 1713348850 + updated_at: 1713348850 author: - id: 660e74f26abd01bf64736dfe + id: 661fa0f28a681894cd170079 type: user name: email: user30@email.com @@ -10427,7 +10430,7 @@ paths: Admin note reply: value: type: ticket_part - id: '1186' + id: '59' part_type: note body: |-

    An Unordered HTML List

    @@ -10442,27 +10445,27 @@ paths:
  • Tea
  • Milk
    • - created_at: 1712223477 - updated_at: 1712223477 + created_at: 1713348852 + updated_at: 1713348852 author: - id: '991283210' + id: '991266671' type: admin - name: Ciaran387 Lee - email: admin387@email.com + name: Ciaran398 Lee + email: admin398@email.com attachments: [] redacted: false Admin quick_reply reply: value: type: ticket_part - id: '1188' + id: '61' part_type: quick_reply - created_at: 1712223480 - updated_at: 1712223480 + created_at: 1713348855 + updated_at: 1713348855 author: - id: '991283215' + id: '991266676' type: admin - name: Ciaran391 Lee - email: admin391@email.com + name: Ciaran402 Lee + email: admin402@email.com attachments: [] redacted: false schema: @@ -10475,7 +10478,7 @@ paths: Not found: value: type: error.list - request_id: 21834212-0c27-4fd2-8870-d19045701179 + request_id: f43be8b4-b028-4a4f-98d7-a4a4e8e737a4 errors: - code: not_found message: Resource Not Found @@ -10489,7 +10492,7 @@ paths: Unauthorized: value: type: error.list - request_id: 5e423c17-9be8-469a-b93c-5b48aa996c26 + request_id: bca39aca-155a-4e7c-9074-92e12aa8e29f errors: - code: unauthorized message: Access Token Invalid @@ -10506,14 +10509,14 @@ paths: value: message_type: comment type: user - intercom_user_id: 660e74f26abd01bf64736dfe + intercom_user_id: 661fa0f28a681894cd170079 body: Thanks again :) admin_note_reply: summary: Admin note reply value: message_type: note type: admin - admin_id: 991283210 + admin_id: 991266671 body: "

    An Unordered HTML List

    An Ordered HTML List

    \
    1. Coffee
    2. Tea
    3. Milk
    @@ -10523,18 +10526,18 @@ paths: value: message_type: quick_reply type: admin - admin_id: 991283215 + admin_id: 991266676 reply_options: - text: 'Yes' - uuid: 9c2ed1eb-30fa-4731-b0b3-3563a58b32b0 + uuid: a2f9e144-733b-43e4-8bc3-5b7c1abcfdbd - text: 'No' - uuid: d69215e0-5f56-4998-8349-73c243b4d7ff + uuid: 4dd57fe6-e75c-49f4-afff-945ab73d0c6e not_found: summary: Not found value: message_type: comment type: user - intercom_user_id: 660e74f96abd01bf64736e01 + intercom_user_id: 661fa0f88a681894cd17007c body: Thanks again :) "/tickets/{ticket_id}/tags": post: @@ -10566,7 +10569,7 @@ paths: successful: value: type: tag - id: '1486' + id: '42' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -10578,7 +10581,7 @@ paths: Ticket not found: value: type: error.list - request_id: 2380eb85-7132-439b-8081-f9e1de32cec3 + request_id: 14db245e-0196-477c-9698-cf94afd5aa65 errors: - code: ticket_not_found message: Ticket not found @@ -10592,7 +10595,7 @@ paths: Unauthorized: value: type: error.list - request_id: 2abbb0c4-dfed-4f66-bddd-9d9bf9ec9d64 + request_id: ef48b089-5427-4f2f-a722-6b7993895f4f errors: - code: unauthorized message: Access Token Invalid @@ -10621,13 +10624,13 @@ paths: successful: summary: successful value: - id: 1486 - admin_id: 991283225 + id: 42 + admin_id: 991266686 ticket_not_found: summary: Ticket not found value: - id: 1487 - admin_id: 991283228 + id: 43 + admin_id: 991266689 "/tickets/{ticket_id}/tags/{id}": delete: summary: Remove tag from a ticket @@ -10665,7 +10668,7 @@ paths: successful: value: type: tag - id: '1489' + id: '45' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -10677,14 +10680,14 @@ paths: Ticket not found: value: type: error.list - request_id: 10bc7fe9-18c3-401e-9e19-64d7e482c7e5 + request_id: 765c7d66-060f-459c-98ae-3986267f7a80 errors: - code: ticket_not_found message: Ticket not found Tag not found: value: type: error.list - request_id: 69fd4b4f-351e-475e-ae1e-58bc6a98ce2e + request_id: 2efc60df-7b55-4dae-8f7a-89219f85d5d1 errors: - code: tag_not_found message: Tag not found @@ -10698,7 +10701,7 @@ paths: Unauthorized: value: type: error.list - request_id: 7864145c-f4c8-49c8-962b-e124ac44212b + request_id: b4e7b465-66f7-4a8e-8dae-df585a87a2c6 errors: - code: unauthorized message: Access Token Invalid @@ -10721,15 +10724,15 @@ paths: successful: summary: successful value: - admin_id: 991283234 + admin_id: 991266695 ticket_not_found: summary: Ticket not found value: - admin_id: 991283237 + admin_id: 991266698 tag_not_found: summary: Tag not found value: - admin_id: 991283240 + admin_id: 991266701 "/tickets": post: summary: Create a ticket @@ -10751,8 +10754,8 @@ paths: Successful response: value: type: ticket - id: '5051' - ticket_id: '235' + id: '186' + ticket_id: '12' ticket_attributes: title: example description: there is a problem @@ -10761,21 +10764,21 @@ paths: ticket_state_external_label: Submitted ticket_type: type: ticket_type - id: '938' + id: '28' name: my-ticket-type-15 description: my ticket type description is awesome. icon: "\U0001F981" - workspace_id: this_is_an_id673_that_should_be_at_least_ + workspace_id: this_is_an_id684_that_should_be_at_least_ archived: false - created_at: 1712223497 - updated_at: 1712223497 + created_at: 1713348871 + updated_at: 1713348871 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '2569' - workspace_id: this_is_an_id673_that_should_be_at_least_ + id: '64' + workspace_id: this_is_an_id684_that_should_be_at_least_ name: title description: ola data_type: string @@ -10786,13 +10789,13 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 938 + ticket_type_id: 28 archived: false - created_at: 1712223497 - updated_at: 1712223497 + created_at: 1713348871 + updated_at: 1713348871 - type: ticket_type_attribute - id: '2570' - workspace_id: this_is_an_id673_that_should_be_at_least_ + id: '65' + workspace_id: this_is_an_id684_that_should_be_at_least_ name: description description: ola data_type: string @@ -10803,36 +10806,36 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 938 + ticket_type_id: 28 archived: false - created_at: 1712223497 - updated_at: 1712223497 + created_at: 1713348872 + updated_at: 1713348872 category: Back-office contacts: type: contact.list contacts: - type: contact - id: 660e750a6abd01bf64736e09 + id: 661fa1088a681894cd170084 external_id: '70' admin_assignee_id: '0' team_assignee_id: '0' - created_at: 1712223498 - updated_at: 1712223498 + created_at: 1713348872 + updated_at: 1713348873 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '1189' + id: '62' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1712223498 - updated_at: 1712223498 + created_at: 1713348873 + updated_at: 1713348873 author: - id: '991283252' + id: '991266713' type: bot name: Operator - email: operator+this_is_an_id673_that_should_be_at_least_@intercom.io + email: operator+this_is_an_id684_that_should_be_at_least_@intercom.io attachments: [] redacted: false total_count: 1 @@ -10854,7 +10857,7 @@ paths: Unauthorized: value: type: error.list - request_id: 87314a1c-a324-4e43-9adc-f01e8bfd7a5e + request_id: b5045243-2f44-4366-854b-73321db3a801 errors: - code: unauthorized message: Access Token Invalid @@ -10869,9 +10872,9 @@ paths: successful_response: summary: Successful response value: - ticket_type_id: 938 + ticket_type_id: 28 contacts: - - id: 660e750a6abd01bf64736e09 + - id: 661fa1088a681894cd170084 ticket_attributes: title: example description: there is a problem @@ -10902,8 +10905,8 @@ paths: Successful response: value: type: ticket - id: '5052' - ticket_id: '236' + id: '187' + ticket_id: '13' ticket_attributes: title: example description: there is a problem @@ -10912,21 +10915,21 @@ paths: ticket_state_external_label: In progress ticket_type: type: ticket_type - id: '940' + id: '30' name: my-ticket-type-17 description: my ticket type description is awesome. icon: "\U0001F981" - workspace_id: this_is_an_id677_that_should_be_at_least_ + workspace_id: this_is_an_id688_that_should_be_at_least_ archived: false - created_at: 1712223500 - updated_at: 1712223500 + created_at: 1713348874 + updated_at: 1713348874 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '2574' - workspace_id: this_is_an_id677_that_should_be_at_least_ + id: '69' + workspace_id: this_is_an_id688_that_should_be_at_least_ name: title description: ola data_type: string @@ -10937,13 +10940,13 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 940 + ticket_type_id: 30 archived: false - created_at: 1712223500 - updated_at: 1712223500 + created_at: 1713348874 + updated_at: 1713348874 - type: ticket_type_attribute - id: '2575' - workspace_id: this_is_an_id677_that_should_be_at_least_ + id: '70' + workspace_id: this_is_an_id688_that_should_be_at_least_ name: description description: ola data_type: string @@ -10954,106 +10957,106 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 940 + ticket_type_id: 30 archived: false - created_at: 1712223500 - updated_at: 1712223500 + created_at: 1713348874 + updated_at: 1713348874 category: Back-office contacts: type: contact.list contacts: - type: contact - id: 660e750d6abd01bf64736e0a - external_id: 346662f2-1141-4bf5-adab-9ea3a178320d - admin_assignee_id: '991283266' + id: 661fa10a8a681894cd170085 + external_id: b42221f3-3fc4-485e-81aa-093679d4573b + admin_assignee_id: '991266727' team_assignee_id: '0' - created_at: 1712223501 - updated_at: 1712223504 + created_at: 1713348875 + updated_at: 1713348877 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '1190' + id: '63' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1712223501 - updated_at: 1712223501 + created_at: 1713348875 + updated_at: 1713348875 author: - id: '991283264' + id: '991266725' type: admin - name: Ciaran431 Lee - email: admin431@email.com + name: Ciaran442 Lee + email: admin442@email.com attachments: [] redacted: false - type: ticket_part - id: '1191' + id: '64' part_type: ticket_attribute_updated_by_admin - created_at: 1712223502 - updated_at: 1712223502 + created_at: 1713348876 + updated_at: 1713348876 author: - id: '991283265' + id: '991266726' type: bot name: Operator - email: operator+this_is_an_id677_that_should_be_at_least_@intercom.io + email: operator+this_is_an_id688_that_should_be_at_least_@intercom.io attachments: [] redacted: false - type: ticket_part - id: '1192' + id: '65' part_type: ticket_attribute_updated_by_admin - created_at: 1712223503 - updated_at: 1712223503 + created_at: 1713348876 + updated_at: 1713348876 author: - id: '991283265' + id: '991266726' type: bot name: Operator - email: operator+this_is_an_id677_that_should_be_at_least_@intercom.io + email: operator+this_is_an_id688_that_should_be_at_least_@intercom.io attachments: [] redacted: false - type: ticket_part - id: '1193' + id: '66' part_type: ticket_state_updated_by_admin ticket_state: in_progress previous_ticket_state: submitted - created_at: 1712223503 - updated_at: 1712223503 + created_at: 1713348877 + updated_at: 1713348877 author: - id: '991283265' + id: '991266726' type: bot name: Operator - email: operator+this_is_an_id677_that_should_be_at_least_@intercom.io + email: operator+this_is_an_id688_that_should_be_at_least_@intercom.io attachments: [] redacted: false - type: ticket_part - id: '1194' + id: '67' part_type: assignment - created_at: 1712223503 - updated_at: 1712223503 + created_at: 1713348877 + updated_at: 1713348877 assigned_to: type: admin - id: '991283266' + id: '991266727' author: - id: '991283264' + id: '991266725' type: admin - name: Ciaran431 Lee - email: admin431@email.com + name: Ciaran442 Lee + email: admin442@email.com attachments: [] redacted: false - type: ticket_part - id: '1195' + id: '68' part_type: snoozed - created_at: 1712223504 - updated_at: 1712223504 + created_at: 1713348877 + updated_at: 1713348877 author: - id: '991283265' + id: '991266726' type: bot name: Operator - email: operator+this_is_an_id677_that_should_be_at_least_@intercom.io + email: operator+this_is_an_id688_that_should_be_at_least_@intercom.io attachments: [] redacted: false total_count: 6 open: true - snoozed_until: 1712332800 + snoozed_until: 1713456000 linked_objects: type: list data: [] @@ -11071,14 +11074,14 @@ paths: Admin not found: value: type: error.list - request_id: b845e5c6-9c17-4199-947c-ffa8693a6021 + request_id: f33c2b72-05be-47b8-b84c-a8d85b30d24a errors: - code: assignee_not_found message: Assignee not found Assignee not found: value: type: error.list - request_id: d6a398ce-2cd6-40d0-b2e8-fc951ac3e11b + request_id: 5282da9d-7d9e-4efa-bfbb-f9d5b6ede8a8 errors: - code: assignee_not_found message: Assignee not found @@ -11090,7 +11093,7 @@ paths: Unauthorized: value: type: error.list - request_id: 8c32fb8d-88e8-4b79-8d52-1279717297ce + request_id: 901cb661-1510-42b7-87af-313565ac27a8 errors: - code: unauthorized message: Access Token Invalid @@ -11110,8 +11113,8 @@ paths: description: there is a problem state: in_progress assignment: - admin_id: '991283264' - assignee_id: '991283266' + admin_id: '991266725' + assignee_id: '991266727' open: true snoozed_until: 1673609604 admin_not_found: @@ -11123,7 +11126,7 @@ paths: state: in_progress assignment: admin_id: '123' - assignee_id: '991283274' + assignee_id: '991266735' assignee_not_found: summary: Assignee not found value: @@ -11132,7 +11135,7 @@ paths: description: there is a problem state: in_progress assignment: - admin_id: '991283280' + admin_id: '991266741' assignee_id: '456' get: summary: Retrieve a ticket @@ -11160,8 +11163,8 @@ paths: Ticket found: value: type: ticket - id: '5055' - ticket_id: '239' + id: '190' + ticket_id: '16' ticket_attributes: title: attribute_value description: @@ -11170,21 +11173,21 @@ paths: ticket_state_external_label: Submitted ticket_type: type: ticket_type - id: '944' + id: '34' name: my-ticket-type-21 description: my ticket type description is awesome. icon: "\U0001F981" - workspace_id: this_is_an_id685_that_should_be_at_least_ + workspace_id: this_is_an_id696_that_should_be_at_least_ archived: false - created_at: 1712223510 - updated_at: 1712223510 + created_at: 1713348883 + updated_at: 1713348883 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '2585' - workspace_id: this_is_an_id685_that_should_be_at_least_ + id: '80' + workspace_id: this_is_an_id696_that_should_be_at_least_ name: title description: ola data_type: string @@ -11195,13 +11198,13 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 944 + ticket_type_id: 34 archived: false - created_at: 1712223510 - updated_at: 1712223510 + created_at: 1713348883 + updated_at: 1713348883 - type: ticket_type_attribute - id: '2586' - workspace_id: this_is_an_id685_that_should_be_at_least_ + id: '81' + workspace_id: this_is_an_id696_that_should_be_at_least_ name: description description: ola data_type: string @@ -11212,36 +11215,36 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 944 + ticket_type_id: 34 archived: false - created_at: 1712223510 - updated_at: 1712223510 + created_at: 1713348883 + updated_at: 1713348883 category: Back-office contacts: type: contact.list contacts: - type: contact - id: 660e75166abd01bf64736e0d - external_id: 0bf7d68f-abfd-4ff8-a679-26675af59cb8 + id: 661fa1138a681894cd170088 + external_id: b768bf7c-25c5-4fc2-8585-56aabf42c43b admin_assignee_id: '0' team_assignee_id: '0' - created_at: 1712223510 - updated_at: 1712223511 + created_at: 1713348883 + updated_at: 1713348884 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '1198' + id: '71' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1712223511 - updated_at: 1712223511 + created_at: 1713348884 + updated_at: 1713348884 author: - id: '991283293' + id: '991266754' type: admin - name: Ciaran457 Lee - email: admin457@email.com + name: Ciaran468 Lee + email: admin468@email.com attachments: [] redacted: false total_count: 1 @@ -11263,7 +11266,7 @@ paths: Unauthorized: value: type: error.list - request_id: a5eaecf2-4b4a-4679-8353-6430d56e4812 + request_id: '07283657-92fa-469f-bea3-433c55f2ec7f' errors: - code: unauthorized message: Access Token Invalid @@ -11353,8 +11356,8 @@ paths: total_count: 1 tickets: - type: ticket - id: '5056' - ticket_id: '240' + id: '191' + ticket_id: '17' ticket_attributes: title: attribute_value description: @@ -11363,21 +11366,21 @@ paths: ticket_state_external_label: Submitted ticket_type: type: ticket_type - id: '946' + id: '36' name: my-ticket-type-23 description: my ticket type description is awesome. icon: "\U0001F981" - workspace_id: this_is_an_id689_that_should_be_at_least_ + workspace_id: this_is_an_id700_that_should_be_at_least_ archived: false - created_at: 1712223513 - updated_at: 1712223513 + created_at: 1713348886 + updated_at: 1713348886 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '2590' - workspace_id: this_is_an_id689_that_should_be_at_least_ + id: '85' + workspace_id: this_is_an_id700_that_should_be_at_least_ name: title description: ola data_type: string @@ -11388,13 +11391,13 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 946 + ticket_type_id: 36 archived: false - created_at: 1712223513 - updated_at: 1712223513 + created_at: 1713348886 + updated_at: 1713348886 - type: ticket_type_attribute - id: '2591' - workspace_id: this_is_an_id689_that_should_be_at_least_ + id: '86' + workspace_id: this_is_an_id700_that_should_be_at_least_ name: description description: ola data_type: string @@ -11405,36 +11408,36 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 946 + ticket_type_id: 36 archived: false - created_at: 1712223513 - updated_at: 1712223513 + created_at: 1713348886 + updated_at: 1713348886 category: Back-office contacts: type: contact.list contacts: - type: contact - id: 660e751a6abd01bf64736e0e - external_id: 6a3091f3-9bb8-4af2-ba9a-f7dacc019b08 + id: 661fa1178a681894cd170089 + external_id: e8acc13b-b4be-4107-be25-08b5120afab7 admin_assignee_id: '0' team_assignee_id: '0' - created_at: 1712223514 - updated_at: 1712223514 + created_at: 1713348887 + updated_at: 1713348887 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '1199' + id: '72' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1712223514 - updated_at: 1712223514 + created_at: 1713348887 + updated_at: 1713348887 author: - id: '991283306' + id: '991266767' type: admin - name: Ciaran469 Lee - email: admin469@email.com + name: Ciaran480 Lee + email: admin480@email.com attachments: [] redacted: false total_count: 1 @@ -11462,15 +11465,15 @@ paths: value: - field: id operator: "=" - value: '5056' + value: '191' - operator: OR value: - field: id operator: "=" - value: '5056' + value: '191' - field: id operator: "=" - value: '5056' + value: '191' "/visitors": put: summary: Update a visitor @@ -11497,26 +11500,26 @@ paths: successful: value: type: visitor - id: 660e751c6abd01bf64736e11 + id: 661fa1198a681894cd17008c user_id: 3ecf64d0-9ed1-4e9f-88e1-da7d6e6782f3 anonymous: true email: '' phone: name: Gareth Bale - pseudonym: Cyan Cup + pseudonym: Lime Squirrel avatar: type: avatar - image_url: https://static.intercomassets.com/app/pseudonym_avatars_2019/cyan-cup.png - app_id: this_is_an_id693_that_should_be_at_least_ + image_url: https://static.intercomassets.com/app/pseudonym_avatars_2019/lime-squirrel.png + app_id: this_is_an_id704_that_should_be_at_least_ companies: type: company.list companies: [] location_data: {} last_request_at: - created_at: 1712223516 - remote_created_at: 1712223516 - signed_up_at: 1712223516 - updated_at: 1712223516 + created_at: 1713348889 + remote_created_at: 1713348889 + signed_up_at: 1713348889 + updated_at: 1713348889 session_count: 0 social_profiles: type: social_profile.list @@ -11549,7 +11552,7 @@ paths: visitor Not Found: value: type: error.list - request_id: bb2e8c4e-83ee-49b6-b3a0-9b76a5a34253 + request_id: f823e323-d732-41a5-ad76-8f3890b0a7f0 errors: - code: not_found message: Visitor Not Found @@ -11563,7 +11566,7 @@ paths: Unauthorized: value: type: error.list - request_id: e7352f6f-e92c-4646-aa04-f0aef539e682 + request_id: 3defc79c-8949-409c-a16f-23a170a0dff1 errors: - code: unauthorized message: Access Token Invalid @@ -11578,7 +11581,7 @@ paths: successful: summary: successful value: - id: 660e751c6abd01bf64736e11 + id: 661fa1198a681894cd17008c name: Gareth Bale visitor_not_found: summary: visitor Not Found @@ -11611,7 +11614,7 @@ paths: successful: value: type: visitor - id: 660e751e6abd01bf64736e17 + id: 661fa11a8a681894cd170092 user_id: 3ecf64d0-9ed1-4e9f-88e1-da7d6e6782f3 anonymous: true email: '' @@ -11621,16 +11624,16 @@ paths: avatar: type: avatar image_url: - app_id: this_is_an_id699_that_should_be_at_least_ + app_id: this_is_an_id710_that_should_be_at_least_ companies: type: company.list companies: [] location_data: {} last_request_at: - created_at: 1712223518 - remote_created_at: 1712223518 - signed_up_at: 1712223518 - updated_at: 1712223518 + created_at: 1713348890 + remote_created_at: 1713348890 + signed_up_at: 1713348890 + updated_at: 1713348890 session_count: 0 social_profiles: type: social_profile.list @@ -11663,7 +11666,7 @@ paths: Visitor not found: value: type: error.list - request_id: a2236a92-2106-4052-9762-c58d7ddbd538 + request_id: efa146ac-d5cd-4626-85f0-4eb3c6bf5642 errors: - code: not_found message: Visitor Not Found @@ -11677,7 +11680,7 @@ paths: Unauthorized: value: type: error.list - request_id: 61427338-703d-4d57-93ba-84e31538d3b6 + request_id: aee84de0-e1e1-43d0-bd4d-ce87c4602f05 errors: - code: unauthorized message: Access Token Invalid @@ -11711,7 +11714,7 @@ paths: successful: value: type: visitor - id: 660e751f6abd01bf64736e1d + id: 661fa11c8a681894cd170098 user_id: 3ecf64d0-9ed1-4e9f-88e1-da7d6e6782f3 anonymous: true email: '' @@ -11721,16 +11724,16 @@ paths: avatar: type: avatar image_url: - app_id: this_is_an_id705_that_should_be_at_least_ + app_id: this_is_an_id716_that_should_be_at_least_ companies: type: company.list companies: [] location_data: {} last_request_at: - created_at: 1712223519 - remote_created_at: 1712223519 - signed_up_at: 1712223519 - updated_at: 1712223519 + created_at: 1713348892 + remote_created_at: 1713348892 + signed_up_at: 1713348892 + updated_at: 1713348892 session_count: 0 social_profiles: type: social_profile.list @@ -11763,7 +11766,7 @@ paths: Visitor not found: value: type: error.list - request_id: 8e404f2d-b8b2-4b1f-ac0b-fadbc1816681 + request_id: a8068ecb-0cad-4747-9a39-93f63c9b5b03 errors: - code: not_found message: Visitor Not Found @@ -11777,7 +11780,7 @@ paths: Unauthorized: value: type: error.list - request_id: 7a00d770-380a-48cb-8b97-87c554155b5b + request_id: cec404c3-4bec-4b68-977e-3ab369918867 errors: - code: unauthorized message: Access Token Invalid @@ -11810,7 +11813,7 @@ paths: successful: value: type: visitor - id: 660e75216abd01bf64736e23 + id: 661fa11e8a681894cd17009e user_id: 3ecf64d0-9ed1-4e9f-88e1-da7d6e6782f3 anonymous: true email: '' @@ -11820,16 +11823,16 @@ paths: avatar: type: avatar image_url: - app_id: this_is_an_id711_that_should_be_at_least_ + app_id: this_is_an_id722_that_should_be_at_least_ companies: type: company.list companies: [] location_data: {} last_request_at: - created_at: 1712223521 - remote_created_at: 1712223521 - signed_up_at: 1712223521 - updated_at: 1712223522 + created_at: 1713348894 + remote_created_at: 1713348894 + signed_up_at: 1713348894 + updated_at: 1713348894 session_count: 0 social_profiles: type: social_profile.list @@ -11862,7 +11865,7 @@ paths: Visitor Not Found: value: type: error.list - request_id: 14e83a81-55b6-41fd-9b79-ea70e64ccc84 + request_id: b57e6bec-48fc-4781-9b7e-840110472ec4 errors: - code: not_found message: User Not Found @@ -11876,7 +11879,7 @@ paths: Unauthorized: value: type: error.list - request_id: f8ae429f-77ce-4cf1-8671-baecd29e5c7f + request_id: 47aed8d1-0409-4365-b33b-796cf1ab9a06 errors: - code: unauthorized message: Access Token Invalid @@ -11907,8 +11910,8 @@ paths: successful: value: type: contact - id: 660e75236abd01bf64736e2a - workspace_id: this_is_an_id717_that_should_be_at_least_ + id: 661fa1208a681894cd1700a5 + workspace_id: this_is_an_id728_that_should_be_at_least_ external_id: role: user email: foo@bar.com @@ -11923,9 +11926,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1712223523 - updated_at: 1712223524 - signed_up_at: 1712223523 + created_at: 1713348896 + updated_at: 1713348896 + signed_up_at: 1713348896 last_seen_at: last_replied_at: last_contacted_at: @@ -11959,31 +11962,31 @@ paths: tags: type: list data: [] - url: "/contacts/660e75236abd01bf64736e2a/tags" + url: "/contacts/661fa1208a681894cd1700a5/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/660e75236abd01bf64736e2a/notes" + url: "/contacts/661fa1208a681894cd1700a5/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/660e75236abd01bf64736e2a/companies" + url: "/contacts/661fa1208a681894cd1700a5/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/660e75236abd01bf64736e2a/subscriptions" + url: "/contacts/661fa1208a681894cd1700a5/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/660e75236abd01bf64736e2a/subscriptions" + url: "/contacts/661fa1208a681894cd1700a5/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -12002,7 +12005,7 @@ paths: Unauthorized: value: type: error.list - request_id: fb9d5949-6083-4c64-aefb-3a7b011ae2d9 + request_id: c8394537-9176-4d84-b9d0-5942a141fe6e errors: - code: unauthorized message: Access Token Invalid @@ -12478,6 +12481,60 @@ components: "$ref": "#/components/schemas/app" nullable: true description: App that the admin belongs to. + ai_agent: + title: AI Agent + type: object + x-tags: + - Ai Agent + description: Data related to AI Agent involvement in the conversation. + properties: + source_type: + type: string + description: The type of the source that triggered AI Agent involvement + in the conversation. + enum: + - essentials_plan_setup + - profile + - workflow + - workflow_preview + - fin_preview + example: workflow + source_title: + type: string + description: The title of the source that triggered AI Agent involvement + in the conversation. If this is `essentials_plan_setup` then it will return + null. + example: My AI Workflow + nullable: true + last_answer_type: + type: string + description: The type of the last answer delviered by AI Agent. If no answer + was delivered then this will return null + enum: + - + - ai_answer + - custom_answer + example: ai_answer + resolution_state: + type: string + description: The resolution state of AI Agent. If no AI or custom answer + has been delivered then this will return `abandoned`. + enum: + - assumed_resolution + - confirmed_resolution + - routed_to_team + - abandoned + example: assumed_resolution + rating: + type: integer + description: The customer satisfaction rating given to AI Agent, from 1-5. + example: 4 + rating_remark: + type: string + description: The customer satisfaction rating remark given to AI Agent. + example: Very helpful! + content_sources: + "$ref": "#/components/schemas/content_source_list" app: title: App type: object @@ -14141,6 +14198,48 @@ components: description: An array of Content Import Source objects items: "$ref": "#/components/schemas/content_import_source" + content_source: + title: Content Source + type: object + x-tags: + - AI Content Source + description: The content source used by AI Agent in the conversation. + properties: + content_type: + type: string + description: The type of the content source. + example: content_snippet + url: + type: string + description: The internal URL linking to the content source for teammates. + example: "/fin-ai-agent/content?content=content_snippet&id=3234924" + title: + type: string + description: The title of the content source. + example: My internal content snippet + locale: + type: string + description: The ISO 639 language code of the content source. + example: en + content_source_list: + title: Content Source List + nullable: false + properties: + type: + type: string + enum: + - content_source.list + example: content_source.list + total_count: + type: integer + description: The total number of content sources used by AI Agent in the + conversation. + example: 1 + content_sources: + type: array + description: The content sources used by AI Agent in the conversation. + items: + "$ref": "#/components/schemas/content_source" conversation: title: Conversation type: object @@ -14246,6 +14345,13 @@ components: "$ref": "#/components/schemas/conversation_parts" linked_objects: "$ref": "#/components/schemas/linked_object_list" + ai_agent_participated: + type: boolean + description: Indicates whether the AI Agent participated in the conversation. + example: true + ai_agent: + "$ref": "#/components/schemas/ai_agent" + nullable: true conversation_attachment_files: title: Conversation attachment files type: object