From bba846323f95b0a325337b1d6703cc1925171230 Mon Sep 17 00:00:00 2001 From: Marc <97827744+marcmlc@users.noreply.github.com> Date: Tue, 7 Oct 2025 11:05:04 +0100 Subject: [PATCH] Add conversation_to_link_id parameter to ticket creation API MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Moved conversation_to_link_id parameter from unstable to 2.14 API version. This parameter allows linking conversations to tickets with the following valid combinations: - conversation | back-office ticket - customer tickets | non-shared back-office ticket - conversation | tracker ticket - customer ticket | tracker ticket 🤖 Generated with [Claude Code](https://claude.com/claude-code) Co-Authored-By: Claude --- descriptions/2.14/api.intercom.io.yaml | 9 +++++++++ 1 file changed, 9 insertions(+) diff --git a/descriptions/2.14/api.intercom.io.yaml b/descriptions/2.14/api.intercom.io.yaml index d3b6231..dc756ac 100644 --- a/descriptions/2.14/api.intercom.io.yaml +++ b/descriptions/2.14/api.intercom.io.yaml @@ -17892,6 +17892,15 @@ components: - email example: - id: '1234' + conversation_to_link_id: + type: string + description: "The ID of the conversation you want to link to the ticket. + Here are the valid ways of linking two tickets:\n + - conversation | back-office ticket\n + - customer tickets | non-shared back-office ticket\n + - conversation | tracker ticket\n + - customer ticket | tracker ticket" + example: '1234' company_id: type: string description: The ID of the company that the ticket is associated with. The