📱 Intercom for iOS, for integrating Intercom into your iOS application.
Objective-C Shell Ruby


CocoaPods Languages CocoaPods carthage compatible Apache License CocoaPods

Onboard, retain and support mobile users at scale

Engage customers with email, push, and in‑app messages and support them with an integrated knowledge base and help desk.



Intercom for iOS supports iOS 8, iOS 9, iOS 10 and iOS 11.

Building with Xcode 9 is required, which adds support for iPhone X and iOS 11.


Add the Intercom pod into your Podfile and run pod install.

    target :YourTargetName do
      pod 'Intercom'


  1. Add github "intercom/intercom-ios" to your Cartfile.
  2. Run carthage update.
  3. Go to your Xcode project's "General" settings. Drag Intercom.framework from Carthage/Build/iOS to the "Embedded Binaries" section. Make sure “Copy items if needed” is selected and click Finish.

Manual Installation

  1. Download Intercom for iOS and extract the zip.

  2. Go to your Xcode project's "General" settings. Drag Intercom.framework to the "Embedded Binaries" section. Make sure "Copy items if needed" is selected and click Finish.

  3. Create a new "Run Script Phase" in your app’s target’s "Build Phases" and paste the following snippet in the script text field:

     bash "${BUILT_PRODUCTS_DIR}/${FRAMEWORKS_FOLDER_PATH}/Intercom.framework/strip-frameworks.sh"

This step is required to work around an App Store submission bug when archiving universal binaries.

Update Info.plist

When installing Intercom, you'll need to make sure that you have a NSPhotoLibraryUsageDescription entry in your Info.plist.

This is required by Apple for all apps that access the photo library. It is necessary when installing Intercom due to the image upload functionality. Users will be prompted for the photo library permission only when they tap the image upload button.

Example app

There is an example app provided here for both Objective-C and Swift.

Setup and Configuration

Customer Support

👋 Contact us with any issues at our Intercom Developer Hub available here. If you bump into any problems or need more support, just start a conversation using Intercom there and it will be immediately routed to our Customer Support Engineers.

Cordova/Phonegap Support

Looking for Cordova/Phonegap support? We have a Cordova Plugin for Intercom 🎉

What about events, push notifications, company and user data?

Intercom for iOS has support for all these things. For full details please read our documentation.