Your privacy is important to us and we believe you should always know what data we collect from you and the ways in which we use it. Our aim is to give you meaningful control and empower you to make the best decisions about the information you share with us.
Here are some key points from the policy, but please read the full document:
- Iris Msg is a public service and any messages you send will only be available to members of your organisation and the research team.
- Iris Msg has been developed at Open Lab, Newcastle University as a research project. Any information we collect from you will be stored securely in the EU and may be subject to processing. We often publish findings based on user activity, these publications will never contain information or data that could be used to identify you as an individual.
- When you use Iris Msg, even if you are just browsing through the content, we receive some personal information about you like your IP address and the type of device you are using. When you sign up you may be asked for additional information such as your phone number, name and a public profile which we use to keep your account secure and improve the experience for yourself and other users.
- If you have any questions about this policy, how we collect or process your personal data or anything else related to our privacy practices, you can contact us at any time.
- Iris Msg may share personal data with businesses outside of the EU in order to provide a better service. Iris Msg is hosted on Digital Ocean and uses Twilio to distribute some SMS.
- Iris Msg complies with GDPR and any external services that are not based in the EU comply with the EU-US Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from the EU and Switzerland. For more information about the Privacy Shield generally, and to view the certificates online, please visit https://www.privacyshield.gov.
Personal Information that we collect:
We collect some personal information from you when you use our services such as your IP host address. If you register you may be asked to voluntarily provide additional information to us, such as your phone number, name and a public profile which we use to keep your account secure and improve the experience for yourself and other users.
Non-personal or Aggregate Information that we collect:
We may collect non-personally identifiable information, such as pages viewed, browser type, duration and frequency of visits or other data, and may aggregate any information collected in a manner which does not identify any individual (“Aggregate Information”). Aggregate Information obtained in connection with the Site may be intermingled with and used by us in conjunction with information obtained through sources other than the Site, including both offline and online sources. Aggregate Information may be shared by us with third parties by allowing them to link to and collect data from the Site. This data will be used for their benefit and for ours, for marketing advertising or other purposes, including analysis of the Site for purposes of improving your experience with the Site and academic publication.
As you use the Internet, a trail of electronic information is left at each website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a website’s server. Clickstream data can tell us the type of computer and browsing software you use and the address of the website from which you linked to the Site. We may collect and use clickstream data as a form of Aggregate Information to anonymously determine how much time visitors spend on each page of our Site, how visitors navigate throughout the Site and how we may tailor our web pages to better meet the needs of visitors. This information will be used to improve our Site and our services. Any collection or use of clickstream data will be anonymous and aggregated, and will not intentionally contain any personal information. We may also use this aggregated data in order to conduct academic research studies. As a result of these academic research studies we may publish the anonymous aggregated data we have outlined.
We will only use your personal information as described below, unless you have specifically consented to another type of use, either at the time the personal information is collected from you or through some other form of consent from you or notification to you. We may use your personal information as follows: (i) to respond to your inquires or requests; (ii) to send you emails and newsletters from time to time with information about our Site; (iii) to share with our partners, by allowing them to link to and collect your information from the Site; (iv) we may permit our vendors and subcontractors to access your personal information, but they are only permitted to do so in connection with performing services for us; (v) we may disclose personal information as required by law or legal process; (vi) to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the terms or policies for our services or our sponsors and (vii) we may transfer your personal information in connection with the sale or merger or change of control of the services.
Our Site may pass a “cookie” (a string of information that is sent by a website to reside on your system’s hard drive and/or temporarily in your computer's memory blocks) or similar items, such as web beacons, gifs, and tags. The purpose of a cookie is to tell the web server that you have returned to a particular page. You may set your browser to decline cookies. If you do so, however, you may not be able to fully experience some features of the Site. Additionally, we may include small graphic images in our email messages and newsletters to you in order to determine whether these messages were opened and whether any links contained in these messages were viewed.
We will ensure that we put in place and will maintain appropriate technical and organisational measures to safeguard any personal information submitted onto the Site. However, you acknowledge that due to the inherent open nature of the Internet, no transmission via the Internet can be guaranteed to be 100% secure. As a result of this and other factors beyond our control, we cannot guarantee the security of the information that you transmit to or through our Site. Therefore, you assume that risk by using the Site.
Your Disclosure on the Site and in Social Media:
You should be aware that any information that you submit to any portion of the Site that is viewable by the public, such a publicly accessible blog, chat room, social media platform or otherwise online may be viewed and used by others without any restrictions. We are unable to control such uses of your personal information, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties for any number of purposes.
Protection for Children:
We do not collect personal information from children under the age of 13 years old. When we become aware that personal information from a child under 13 years old has been collected without such child’s parent or guardian’s consent, we will use all reasonable efforts to delete such information from our database. We encourage parents to monitor the online activities of their children to ensure that no information is collected from a child without parental permission.
Other Sites and Applications:
As a convenience to you, we may provide links to third-party sites from within our Site. We are not responsible for the privacy practices or content of any third parties or third-party sites. We encourage you to review these privacy policies to ensure that you are familiar with their terms.
If you use any extra plug-ins or third party applications (“Applications”) in connection with the Site, the provider(s) of these Applications may obtain access to certain personal information about you. We do not and cannot control how the providers of Applications may use any personal information collected in connected with such Applications. Please be sure to review any privacy policies or other terms applicable to your use of these Applications prior to installation.
If you do not want to receive email communications (including email digests) from us in the future, please send an email to us at email@example.com requesting to be removed from our mailing list. You will also have the option of clicking on a link included in email correspondence you receive from us in order to remove yourself from our mailing list.
If you do not want to want to receive our newsletters in the future, please send an email to us at firstname.lastname@example.org requesting to be removed from our mailing list. You will also have the option of clicking on a link included in the newsletters you receive from us in order to remove yourself from our mailing list.
Communications with Us:
By providing your phone number to us, you expressly consent to receive SMS from us. We may use phone number to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us or our business partners, provided that, we will not give your phone number to another party to promote their products or services directly to you without your consent or as set forth in this policy.
Any communication or material you transmit to us by SMS or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, nonconfidential and nonproprietary. Furthermore, you expressly agree that we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.
The site is part of ongoing research at Newcastle University, for more information see research.md.
Should you have any questions, contact us:
Urban Sciences Building
1 Science Square
Newcastle Upon Tyne
Phone: +44 191 20 84642 | 84630
May 3, 2019