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Out of memory error when downloading large file #10206

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cyberduck opened this issue Jan 25, 2018 · 5 comments
Closed

Out of memory error when downloading large file #10206

cyberduck opened this issue Jan 25, 2018 · 5 comments

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@cyberduck
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@cyberduck cyberduck commented Jan 25, 2018

f98c03f created the issue

I had uploaded an 82GB sparsebundle to Backblaze B2 over 3 days. Once done, I then proceeded to download it to verify it had completed successfully. From memory I quit the app in-between, but I could be wrong.

I left that running for the day or so, for it to get 64.29GB through the download, before my operating system complained it ran out of memory, as well as disk space (despite having 130GB or so available at the time of the download). I opened activity monitor at it turns out that Cybderduck was taking up 77GB of memory, so that is a large swap file it would have had (I only have 16GB of memory).

Screenshot of the situation attached, as well as of the disk space error.

I ended up quitting cybderduck and restarting the computer. I tried to resume the transfer, however I then got a permissions error, screenshot attached.


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@cyberduck
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@cyberduck cyberduck commented Feb 2, 2018

@dkocher commented

Milestone renamed

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@cyberduck
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@cyberduck cyberduck commented Feb 2, 2018

@dkocher commented

I cannot reproduce the issue. Downloading some GBs the memory usage of Cyberduck is always below 500MB.

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@cyberduck
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@cyberduck cyberduck commented Feb 3, 2018

f98c03f commented

I will attempt to reproduce the error and report back my results. If I can reproduce the error, how would you like to proceed? Happy to arrange a time for you to remote into my machine to debug.

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@cyberduck cyberduck commented Apr 17, 2018

f98c03f commented

I tried again to download a large file, and it occurred again. Cyberduck Version 6.4.6 (27773). MacOS 10.13.4 (17E199).

Screenshot: https://trac.cyberduck.io/attachment/ticket/10206/Screen%20Shot%202018-04-17%20at%2011.02.23%20am.png

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@cyberduck cyberduck commented Jul 19, 2018

@ylangisc commented

I tried to replicate the issue with 6.6.2 and downloading a 12GB sparsebundle from B2. The memory consumption was in the normal range. Is there any chance to try again with version 6.6.2? Thanks.

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@cyberduck cyberduck closed this Jul 24, 2018
@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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