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Crash connecting to BigCommerce #10246

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cyberduck opened this issue Feb 27, 2018 · 3 comments
Closed

Crash connecting to BigCommerce #10246

cyberduck opened this issue Feb 27, 2018 · 3 comments

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@cyberduck
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@cyberduck cyberduck commented Feb 27, 2018

9c842ce created the issue

I have just purchased cyberduck after using the free version. When I make a connection to my big commerce site
i get a message that "cyberduck has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" I have checked for updates, restarted PC and searched for solutions. I am using Windows 10 pro.

I need to update a file on my site ASAP.

Thanks

@cyberduck
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@cyberduck cyberduck commented Feb 27, 2018

@dkocher commented

Duplicate for #10237. We can reproduce this issue – thanks for notifying us about this severe issue. It looks like the codesigning security
entitlements are not properly applied by the Mac App Store download. We are in contact with Apple Developer Support to get a resolution as soon as possible. As a workaround, please download the version from cyberduck.io which is not affected. You can request a registration key from support@cyberduck.io.

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@cyberduck
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@cyberduck cyberduck commented Feb 27, 2018

@dkocher commented

Milestone renamed

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@cyberduck
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@cyberduck cyberduck commented Feb 28, 2018

@dkocher commented

Can you please attach all crash reports in %APPDATA%\Cyberduck\CrashReporter.

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@cyberduck cyberduck closed this Mar 1, 2018
@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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