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Deleted Bookmarks Reappearing #10282

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cyberduck opened this issue Mar 17, 2018 · 8 comments
Closed

Deleted Bookmarks Reappearing #10282

cyberduck opened this issue Mar 17, 2018 · 8 comments

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@cyberduck
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@cyberduck cyberduck commented Mar 17, 2018

7e4ec97 created the issue

I have several bookmarks that I have tried to delete several times. Every time I close Cyberduck and reopen it, the bookmarks I deleted are in the list again. New bookmarks I have made are in there also. So it's just the ones I try to delete keep reappearing. I am using the latest OS version for Mac. I have made sure that Cyberduck is up to date and have shut down and restarted my computer.

@cyberduck
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@cyberduck cyberduck commented Mar 20, 2018

@ylangisc commented

I cannot replicate this issue. Please try to manually remove the bookmark files. For the location please refer to https://trac.cyberduck.io/wiki//help/en/faq#Preferencesandapplicationsupportfileslocation

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@cyberduck cyberduck commented Mar 22, 2018

7e4ec97 commented

Thank you for the help! I deleted the bookmarks from ~/Library/Group Containers/G69SCX94XU.duck/Library/Application Support/duck/ that I no longer wanted. I closed Cyberduck and when I opened it again, the bookmarks I deleted reappeared in that folder and they were still on in the application window.

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@cyberduck cyberduck commented Mar 22, 2018

@ylangisc commented

It might be possible that Cyberduck is always doing a migration from the old location to the new Group Container. Please check if you still have the folder ~/Application Support/Cyberduck. If yes, please delete it.

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@cyberduck cyberduck commented Mar 22, 2018

7e4ec97 commented

I don't still have that folder. I've even uninstalled and reinstalled the application. Even when I reinstalled it, the bookmarks will still there.

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@cyberduck cyberduck commented Apr 3, 2018

@dkocher commented

Replying to [comment:2 amandaf]:

Thank you for the help! I deleted the bookmarks from ~/Library/Group Containers/G69SCX94XU.duck/Library/Application Support/duck/ that I no longer wanted. I closed Cyberduck and when I opened it again, the bookmarks I deleted reappeared in that folder and they were still on in the application window.

Please close Cyberduck prior removing the bookmarks manually.

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@cyberduck cyberduck commented Apr 4, 2018

7e4ec97 commented

I made sure that Cyberduck was closed before removing the bookmarks manually and when I reopened the program, the bookmarks came back. So I'm still having this issue.

I have even completely uninstalled the program and deleted all of the bookmarks and when I reinstall it, the bookmarks are still there.

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@cyberduck
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@cyberduck cyberduck commented May 10, 2018

bc0a014 commented

Ok, I was able to replicate the issue with the latest version of macOS 10.13.4 running Cyberduck 6.5.0.

I think this happens on systems that have had older free versions of Cyberduck and then newer paid versions.

The fact is, that if the bookmarks keep coming back, then there must be some old .duck bookmark files being copied over.

First try looking here, then close Cyberduck and move those to your trash can:

  • /Users/username/Library/Containers/ch.sudo.cyberduck/Data/Library/Application Support/Cyberduck/Bookmarks/
    If you don't see any .duck files there, then try a full system search in your terminal, like so:
  • find / -type f -name "*.duck" 2> /dev/null
    Once you find the other .duck files, besides the ones that it is probably using, most likely here:
  • /Users/username/Library/Group Containers/G69SCX94XU.duck/Library/Application Support/duck/Bookmarks/
    After you have located the duplicate older .duck bookmark files, then you can open Cyberduck and now should be able to successfully delete bookmarks and have them actually be deleted and not come back.

Hope that fixes it for you, cheers!

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@cyberduck cyberduck commented Jun 12, 2018

7e4ec97 commented

THAT WORKED!! Thank you so so much!!!

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@cyberduck cyberduck closed this Jun 12, 2018
@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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