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Version 7.3.1 from App Store does not start up. #11050

cyberduck opened this issue May 8, 2020 · 1 comment

Version 7.3.1 from App Store does not start up. #11050

cyberduck opened this issue May 8, 2020 · 1 comment


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cyberduck commented May 8, 2020

3e32327 created the issue

I am using Cyberduck for a couple of years.
I bought it thru the Apple AppStore.
After the recent update to 7.3.1 from Apple AppStore Cyberduck does not start up anymore.
The message is: "„Cyberduck“ ist beschädigt und kann nicht geöffnet werden. Lösche „Cyberduck“ und lade sie erneut aus dem App Store."
I deleted Cyberduck more than once reinstalled from App Store, rebooted my machine.
Unfortunately, these measures did not change the situation.

The download from works ok, but of course, I do get the message with the request for buying thru Appstore, what I already did.

My machine:
Modellname: MacBook Pro
Modell-Identifizierung: MacBookPro11,5
Prozessortyp: Quad-Core Intel Core i7
Prozessorgeschwindigkeit: 2,8 GHz

Systemversion: macOS 10.15.4 (19E287)

What do you recommend?

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cyberduck commented May 22, 2020

@dkocher commented

Please try to log out of your App Store account.

Log out of the App Store on your Mac (Menu Bar →  → App Store, then Store → Sign Out).

Please reach out to Mac App Store support if this cannot be resolved.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 27, 2021
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