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Can't seem to get started #11505

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cyberduck opened this issue Dec 19, 2020 · 0 comments
Closed

Can't seem to get started #11505

cyberduck opened this issue Dec 19, 2020 · 0 comments
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bug core thirdparty

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@cyberduck
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cyberduck commented Dec 19, 2020

869adde created the issue

As a new customer I of course tried to do everything right but the install quit saying another install was in process but that was not true as far as I can tell. Then I tried to set up my account using my email as the NAME but you didn't like that, so I used MSchmauch. That seemed acceptable, but now it implies that I have 2 accounts and that I need to use a different email than mike@envconcepts.com. I don't want to do that so I'm about to ask for my money back and just give up.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 27, 2021
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