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OVH keystone 3 : Cannot see files after update #11553

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cyberduck opened this issue Jan 21, 2021 · 5 comments
Closed

OVH keystone 3 : Cannot see files after update #11553

cyberduck opened this issue Jan 21, 2021 · 5 comments

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@cyberduck
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@cyberduck cyberduck commented Jan 21, 2021

3f04775 created the issue

Hi! After updating Cyberduck, I could not see anymore all files stored on OVH. I can connect. I can access the bucket. I can see the folders inside but all of them are empty.

The latest package that worked would be 7.6.2.33520

I've updated Cyberduck twice since then but it still not working. I've compare my configuration with a collegue who never updated (fortunatly) Cyberduck and everything is the same.

@cyberduck
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@cyberduck cyberduck commented Jan 24, 2021

@dkocher commented

Can you provide a temporary account for testing and reproducing the issue?

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@cyberduck
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@cyberduck cyberduck commented Jan 26, 2021

3f04775 commented

Hi! How can I send you this information privatly?

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@cyberduck cyberduck commented Jan 26, 2021

@dkocher commented

Replying to [comment:2 hlarocque]:

Hi! How can I send you this information privatly?
Please write to [support@cyberduck.io].

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@cyberduck cyberduck commented Jan 26, 2021

@dkocher commented

Possible duplicate for #11560.

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@cyberduck
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@cyberduck cyberduck commented Jan 26, 2021

@dkocher commented

Can you please try if still see this issue with the current snapshot build
by updating from within Cyberduck in ''Preferences → Update →
Automatically check for updates in → Snapshot Builds''.

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@cyberduck cyberduck closed this Jan 26, 2021
@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 27, 2021
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