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S3 downloads fail with error "The specified key does not exist" #11670

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cyberduck opened this issue May 12, 2021 · 6 comments
Closed

S3 downloads fail with error "The specified key does not exist" #11670

cyberduck opened this issue May 12, 2021 · 6 comments

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@cyberduck
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@cyberduck cyberduck commented May 12, 2021

9682c5b created the issue

I've started getting this error when attempting to downloading anything from Amazon S3:
"The specified key does not exist. Please contact your web hosting provider for assistance."

I've confirmed that this started after updating to 7.9.0, and reproduced on multiple machines. Uninstalling and reinstalling 7.8.5 resolves the issue, and I am able to download the same files that were failing with 7.9.0.

@cyberduck
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@cyberduck cyberduck commented May 12, 2021

9682c5b commented

Sorry I didn't intend to change the owner, just the component!

@cyberduck
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@cyberduck cyberduck commented May 12, 2021

9682c5b commented

I've confirmed that this doesn't happen if I download specific files inside a directory, but only occurs if I attempt to download the whole directory.

@cyberduck
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@cyberduck cyberduck commented May 12, 2021

9682c5b commented

And then it only occurs if I attempt to download a directory that contains a subdirectory with a file in it.

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@cyberduck cyberduck commented May 14, 2021

@dkocher commented

In 65a9a24.

@cyberduck cyberduck closed this May 14, 2021
@cyberduck
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@cyberduck cyberduck commented May 26, 2021

@dkocher commented

#11684 closed as duplicate.

@cyberduck
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@cyberduck cyberduck commented May 28, 2021

9682c5b commented

Confirmed fixed in 7.9.1. Thanks!

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 27, 2021
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