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Application Closes when I open Transfers Window #11695

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cyberduck opened this issue Jun 3, 2021 · 5 comments
Closed

Application Closes when I open Transfers Window #11695

cyberduck opened this issue Jun 3, 2021 · 5 comments

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@cyberduck
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@cyberduck cyberduck commented Jun 3, 2021

fffaed0 created the issue

If I try to download something or just open upo transfers the application freezes and closes


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@cyberduck
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@cyberduck cyberduck commented Jul 7, 2021

adc75a0 commented

I can't reproduce the described behavior on my side.

Which operating system is in use?

Which protocol is in use?

@cyberduck
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@cyberduck cyberduck commented Jul 19, 2021

fae5bfb commented

Happening for me as well.
OS: Windows 10 Enterprise
FTP Protocol is what I use, but the error happens with and without having a connection open. Open program -> open transfer window -> program crash.

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@cyberduck cyberduck commented Jul 22, 2021

adc75a0 commented

I still can't reproduce the described behavior on my side.

Please try to delete the Transfers folder within the application support directory. On Windows, you can reach the application support folder by navigating to %AppData%\Cyberduck.
It would be great if you can share a crash report with us if deleting the Transfers folder doesn't resolve the issue. Crash reports are located within the CrashReporter folder within the application support directory.

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@cyberduck cyberduck commented Jul 22, 2021

fae5bfb commented

Replying to [comment:3 lvogt]:

I still can't reproduce the described behavior on my side.

Please try to delete the Transfers folder within the application support directory. On Windows, you can reach the application support folder by navigating to %AppData%\Cyberduck.
It would be great if you can share a crash report with us if deleting the Transfers folder doesn't resolve the issue. Crash reports are located within the CrashReporter folder within the application support directory.

Deleting the Transfers folder worked.

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@cyberduck cyberduck commented Jul 22, 2021

fffaed0 commented

Deleting the Transfers Folder worked!

@cyberduck cyberduck closed this Jul 22, 2021
@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 27, 2021
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