Cannot replace folder with file error message attempting to upload file

[andrew951]

This ticket system is to report bugs and feature requests. For support, visit the help page first.

• If you have trouble connecting to a server or your login credentials are not valid, try to resolve the issue with the assistance of your hosting service provider. Any such ticket will be closed with a resolution of thirdparty.

Describe the bug
We're able to connect to Amazon S3 with OIDC, but we're unable to write files in 9.1.3. This is working in 9.1.2

To Reproduce
Steps to reproduce the behavior:

1. Attempt to replace file while connecting with Amazon S3 with OIDC

Expected behavior
File will get replaced successfully

Screenshots
If applicable, add screenshots to help explain your problem.
Error shows Access denied (S3 with OIDC)

Cannot replace folder <path> with file <file>. Please contact your web hosting service provider for assistance

Desktop (please complete the following information):

• OS: [e.g. macOS] Mac
• Version [e.g. 22] 9.1.3

Log Files
Please include the log file. You can reach the logging output in Preferences → Connection.

Additional context
Add any other context about the problem here.

[dkocher]

The error message indicates you have a directory placeholder or common prefix with the name path/.

[kwims]

I have the same issue since 9.1.3 and no problem on 9.1.2. Just trying to upload and it is trying to replace a folder instead of just adding the file according to the message.

Access denied (Amazon S3 XXX)
Cannot replace folder /parent/files/xxx_113_03-03-2025.txt with file xxx_113_03-03-2025.txt. Please contact your web hosting service provider for assistance.

[yashmehta1202]

I've the same issue raised the bug today. It was working fine since 9.1.2

[dkocher]

I am unable to reproduce. Please include the log file. You can reach the logging output in Preferences → Connection.

[snowpilot85]

Also running into this issue, Desktop
OS: [e.g. macOS] Mac
Version [e.g. 22] 9.1.3

The error message indicated it's trying to overwrite a new file "folder" with the new file. It's treating the not yet uploaded file as a folder.

New filename: "RLA Mastery Implementation Guide K-2nd 8-21-23.docx.pdf"
Cannot replace folder /teacher-resources/rla-mastery/instructional-resources/RLA Mastery Implementation Guide K-2nd 8-21-23.docx.pdf with file RLA Mastery Implementation Guide K-2nd 8-21-23.docx.pdf. Please contact your web hosting service provider for assistance.

[dkocher]

As a workaround remove the bucket name from Server in your bookmark configuration and instead set it in Path.

[snowpilot85]

As a workaround remove the bucket name from Server in your bookmark configuration and instead set it in Path.

That worked! Thanks

[dkocher]

Possible regression from e2aa1ef.

[seaniedan-flwls]

I can't use this workaround: when you add the credentials, I don't see where to add a path. And I don't have permission to read the top level directory, "/". So I am hoping for a fix in the next version.

[AliveDevil]

On Windows expand the "More options" for "Open Connection", on macOS create a bookmark, then expand "More options".
This discrepancy is #12891.

[seaniedan-flwls]

Thank you for this Alive: but I have no option on Mac to add a bookmark (it's also greyed out in the menu).

[AliveDevil]

You are on the History/Recent-view - check the clock symbol in the top left corner.
When you switch to the bookmark view, you will be able to create a new bookmark.

[seaniedan-flwls]

Ah, thank you so much for explaining. That helps a lot (as do the tooltips!). The reason I was confused is because in history view, right clicking shows the history items as 'bookmarks' (see image for the option to 'delete bookmark'). I can't see a way to turn them into real bookmarks that show up on the bookmarks tab.