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Upload/download/list files fails with irods setup where provider and consumer are split in two nodes #18152

Description

@fj-morales

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Describe the bug
I need to connect CyberDuck to an irods setup where the irods provider (icat) and consumer (resource) servers live in two different nodes. When I connect to the provider node with CyberDuck, I can list the files, but upload/downloads of files hosted in the consumer node fail. If I connect directly to the consumer node, authentication succeds but it does not lits any contents and upload/download doesn't work.

I see this critical error on the irods server logs in both cases:

{"log_category":"server","log_level":"critical","log_message":" 0# 0x00007F33E869C06C\n 1# 0x00007F33E703EBF0\n 2# 0x00007F33E7AF4996\n 3# 0x00007F33E7AF4EF7\n 4# 0x00007F33DFDE0BB9\n 5# 0x00007F33DFDE88E5\n 6# 0x00007F33DFDF5522\n 7# 0x00007F33E8305AD3\n 8# 0x00007F33E830595F\n 9# 0x00007F33E82E8338\n10# 0x00007F33E82D69A6\n11# 0x00007F33DFDE94B7\n12# 0x00007F33DFDF56AA\n13# 0x00007F33E830869E\n14# 0x00007F33E83084AA\n15# 0x00007F33E82EAF36\n16# 0x00007F33E82D9E48\n17# 0x00007F33E82B029A\n18# 0x00007F33E82AFE3B\n19# 0x00007F33DFDADD4E\n20# 0x00007F33DFDAD6B5\n21# 0x00007F33DFDAD42C\n22# 0x00007F33E8248F70\n23# 0x00007F33E82477B0\n24# 0x00007F33E86AC4D9\n25# 0x00007F33E86C694A\n26# 0x00007F33E83C132F\n27# 0x00007F33E86D4746\n28# 0x00007F33E86D4D16\n29# 0x00007F33E86D5B36\n30# 0x00007F33E83F20A6\n31# 0x00007F33E85D08E3\n32# 0x00007F33E85D0825\n33# 0x00007F33E84E1D75\n34# 0x00007F33E86CC6BA\n35# 0x00007F33E86CE7B8\n36# 0x000055C0E3D24C07\n37# 0x000055C0E3D22362\n38# 0x000055C0E3D21135\n39# 0x00007F33E70295D0\n40# 0x00007F33E7029680\n41# 0x000055C0E3D1D2E5\n","server_host":"NOTME","server_pid":3250741,"server_timestamp":"2026-06-01T14:54:56.128Z","server_type":"server","server_zone":"NOTME","stacktrace_agent_pid":"3278770","stacktrace_timestamp_epoch_milliseconds":"619","stacktrace_timestamp_epoch_seconds":"1780325695","stacktrace_timestamp_utc":"2026-06-01T14:54:55.619Z"}

Expected behavior
When I connect to either provider or consumer via regular icommands, I can perform any operation successfully. I'm wondering if with CyberDuck the setup I've described is valid.

Desktop (please complete the following information):

  • OS: Windows
  • Version 9.4.1

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