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issues with password #5400

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cyberduck opened this issue Nov 3, 2010 · 1 comment
Closed

issues with password #5400

cyberduck opened this issue Nov 3, 2010 · 1 comment
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bug core thirdparty Issue caused by third party

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@cyberduck
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@cyberduck cyberduck commented Nov 3, 2010

4f26ef6 created the issue

Hi,

I created a Cyberduck account for work just over 3 years ago, but haven't used it since. I now would like to download some files from a new job and it seems impossible for me to change the user name and password. I've tried to change my user name and password on the Cyberduck website, moved and emptied the Cyberduck application to trash to emptying the trash folder, to downloading a new Cyberduck application. Still, when I try to download a file, it goes automatically back to my old account where I've forgotten my password.

I have a Mac OS 10.5.8

Any thoughts please?

@cyberduck
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@cyberduck cyberduck commented Nov 4, 2010

@dkocher commented

Please contact your web hosting service provider for new credentials.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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