Files not Shown

[cyberduck]

83c9d09 created the issue

Hi,

I am using 4.0b8(8071) same as the pre-Versions, i can log in - but i can not see any files or folders. If I am creating a new folder it ist there directely in GoogleDocs.

Do you have any soloutions for this problem`?

Thanks

[cyberduck]

@dkocher commented

Please check that your login credentials username match the email address that is the owner of the documents.

[cyberduck]

58c135a commented

I am having mostly the same issue. Using CyderDuck Version 3.8.1 (7954), I can login to GoogleDocs (connection is made) but see no files and no directories (yes, I have some). I can; however, create a directory with CyberDuck that DOES APPEAR in GoogleDocs, but does NOT APPEAR in CyberDuck. This suggests that CyberDuck is indeed connected to the correct Google Docs account, but that it does not display files or folders.

[cyberduck]

@dkocher commented

Can you make sure that you login in with the email address that is equal to the owner of the documents.

[cyberduck]

58c135a commented

Yes, I am logging in with my primary gmail address and I also tried with my secondary email address. No difference in behaviour.

[cyberduck]

@dkocher commented

Can you post the file cyberduck.log in the Cyberduck AppData directory.

[cyberduck]

58c135a commented

Replying to [comment:5 dkocher]:

Can you post the file cyberduck.log in the Cyberduck AppData directory.

I cannot find a "cyberduck.log" file. I am on Mac OS X, not Windows. Perhaps this should move to a new ticket number?

[cyberduck]

@dkocher commented

Replying to [comment:7 lyne.eaker]:

Replying to [comment:5 dkocher]:

Can you post the file cyberduck.log in the Cyberduck AppData directory.

I cannot find a "cyberduck.log" file. I am on Mac OS X, not Windows. Perhaps this should move to a new ticket number?

On Mac, you find any related output in the system.log (/Applications/Utilities/Console.app).

[cyberduck]

@dkocher commented

Please enable debug logging and me any output in in the system.log (/Applications/Utilities/Console.app) after restarting Cyberduck and attempting to connect.

[cyberduck]

58c135a commented

Log file created and saved. How shall I get it to you? It is quite large and not appropriate to paste into this reply.

[cyberduck]

@dkocher commented

Replying to [comment:10 lyne.eaker]:

Log file created and saved. How shall I get it to you? It is quite large and not appropriate to paste into this reply.

You can send it to [mailto:feedback@cyberduck.ch feedback@cyberduck.ch].

[cyberduck]

@dkocher commented

As of 9136327 files are displayed when case-sensitivity of login is different from owner of the document.

[cyberduck]

@dkocher commented

With a43a94b and update of the core library in ef89232 now all documents reagardless of the document owner are listed.