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Cyberduck Installation on Mac running Snow Leopard 10.6.8 #6247

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cyberduck opened this issue Sep 21, 2011 · 11 comments
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Cyberduck Installation on Mac running Snow Leopard 10.6.8 #6247

cyberduck opened this issue Sep 21, 2011 · 11 comments

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@cyberduck
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cyberduck commented Sep 21, 2011

189328f created the issue

David,
I would first like to commend you on your efforts to make this software. Great job!
I was using it a bit on my Macbook Pro running Snow Leopard 10.6.8 and I recently had to reinstall the operating system due to a problem. I have installed all of the other applications to get myself up and running and the last on the list is Cyberduck. I have downloaded it several times from your site and each time I try to install it, it fails. I double click on the download icon and receive a message asking whether I want to install the software that was downloaded from the internet. I click yes and nothing happens.
I had it running prior to the Mac OS problem and all of the other software is reloaded and running, so this must have something to do with Cyberduck specifically.
Can you shed some light on this?
Any thoughts or suggestions?
Any help would be greatly appreciated.
Best regards,
Ken

@cyberduck
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cyberduck commented Sep 21, 2011

@dkocher commented

Can you find any related output in the system.log (/Applications/Utilities/Console.app)?

@cyberduck
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cyberduck commented Sep 21, 2011

189328f commented

Yes.
I created a .log file to send to you.
Incidentally, it didn't work on my Mac Pro either.
Where should I send the .log file?
Regards,
Ken

@cyberduck
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cyberduck commented Sep 21, 2011

189328f commented

9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	[LaunchRunner Error] ch.cyberduck.ui.cocoa.MainApplication.main(String[]) threw an exception:
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	java.lang.UnsatisfiedLinkError: jnidispatch (/com/sun/jna/darwin/libjnidispatch.jnilib) not found in resource path
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	        at com.sun.jna.Native.loadNativeLibraryFromJar(Native.java:722)
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	        at com.sun.jna.Native.loadNativeLibrary(Native.java:699)
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	        at com.sun.jna.Native.<clinit>(Native.java:114)
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	        at org.rococoa.Foundation.<clinit>(Foundation.java:73)
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	        at org.rococoa.Rococoa.createClass(Rococoa.java:49)
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	        at org.rococoa.cocoa.foundation.NSObject.<clinit>(NSObject.java:28)
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	        at ch.cyberduck.ui.cocoa.MainApplication.main(MainApplication.java:49)
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	        at java.lang.reflect.Method.invoke(Method.java:597)
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	        at apple.launcher.LaunchRunner.run(LaunchRunner.java:115)
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	        at apple.launcher.LaunchRunner.callMain(LaunchRunner.java:50)
9/20/11 6:14:17 PM	[0x0-0x35035].ch.sudo.cyberduck[273]	        at apple.launcher.JavaApplicationLauncher.launch(JavaApplicationLauncher.java:52)
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	[LaunchRunner Error] ch.cyberduck.ui.cocoa.MainApplication.main(String[]) threw an exception:
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	java.lang.UnsatisfiedLinkError: jnidispatch (/com/sun/jna/darwin/libjnidispatch.jnilib) not found in resource path
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	        at com.sun.jna.Native.loadNativeLibraryFromJar(Native.java:722)
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	        at com.sun.jna.Native.loadNativeLibrary(Native.java:699)
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	        at com.sun.jna.Native.<clinit>(Native.java:114)
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	        at org.rococoa.Foundation.<clinit>(Foundation.java:73)
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	        at org.rococoa.Rococoa.createClass(Rococoa.java:49)
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	        at org.rococoa.cocoa.foundation.NSObject.<clinit>(NSObject.java:28)
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	        at ch.cyberduck.ui.cocoa.MainApplication.main(MainApplication.java:49)
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	        at java.lang.reflect.Method.invoke(Method.java:597)
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	        at apple.launcher.LaunchRunner.run(LaunchRunner.java:115)
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	        at apple.launcher.LaunchRunner.callMain(LaunchRunner.java:50)
9/20/11 6:29:24 PM	[0x0-0x41041].ch.sudo.cyberduck[316]	        at apple.launcher.JavaApplicationLauncher.launch(JavaApplicationLauncher.java:52)
9/20/11 6:30:28 PM	com.apple.launchd.peruser.501[92]	([0x0-0x3a03a].com.apple.Terminal[292]) Exited: Killed

@cyberduck
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cyberduck commented Sep 21, 2011

@dkocher commented

Replying to [comment:2 KPV]:

Yes.
I created a .log file to send to you.
Incidentally, it didn't work on my Mac Pro either.
Where should I send the .log file?
Regards,
Ken

Attach it here or send it to [mailto:feedback@cyberduck.ch feedback@cyberduck.ch].

@cyberduck
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cyberduck commented Sep 21, 2011

@dkocher commented

This is a duplicate of #6242. Can you update to the latest snapshot build which does possibly not solve the issue but will give better error reporting on the cause of the issue. Please again post the system.log output.

@cyberduck
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cyberduck commented Sep 21, 2011

189328f commented

David,
I downloaded Cyberduck-9025.tar.qz
I am not a programmer.
I double clicked it and it says "Unable to unarchive "Cyberduck-9025.tar" into "Downloads""
What should I do with this file?

@cyberduck
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cyberduck commented Sep 21, 2011

189328f commented

OK, I installed Stuffit Expander and unzipped the 9025.tar file.

I then tried installing Cyberduck.

This is the console output....

9/21/11 3:44:26 AM	[0x0-0x7e07e].com.stuffit.StuffIt-Destinations[656]	Wed Sep 21 03:44:26 Kenneth-Volpes-MacBook-Pro.local StuffIt Destinations[656] <Info>: Starting 'Expand an archive' with 'file://localhost/Users/Administrator/Desktop/Cyberduck-9025.tar'
9/21/11 3:44:28 AM	[0x0-0x7e07e].com.stuffit.StuffIt-Destinations[656]	Wed Sep 21 03:44:28 Kenneth-Volpes-MacBook-Pro.local StuffIt Destinations[656] <Info>: 'Expand an archive' results: file://localhost/Users/Administrator/Desktop/Cyberduck.app/
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	[LaunchRunner Error] ch.cyberduck.ui.cocoa.MainApplication.main(String[]) threw an exception:
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	java.lang.UnsatisfiedLinkError: jnidispatch (/com/sun/jna/darwin/libjnidispatch.jnilib) not found in resource path
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	        at com.sun.jna.Native.loadNativeLibraryFromJar(Native.java:699)
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	        at com.sun.jna.Native.loadNativeLibrary(Native.java:675)
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	        at com.sun.jna.Native.<clinit>(Native.java:118)
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	        at org.rococoa.Foundation.<clinit>(Foundation.java:73)
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	        at org.rococoa.Rococoa.createClass(Rococoa.java:49)
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	        at org.rococoa.cocoa.foundation.NSObject.<clinit>(NSObject.java:28)
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	        at ch.cyberduck.ui.cocoa.MainApplication.main(MainApplication.java:49)
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	        at java.lang.reflect.Method.invoke(Method.java:597)
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	        at apple.launcher.LaunchRunner.run(LaunchRunner.java:115)
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	        at apple.launcher.LaunchRunner.callMain(LaunchRunner.java:50)
9/21/11 3:44:36 AM	[0x0-0x88088].ch.sudo.cyberduck[695]	        at apple.launcher.JavaApplicationLauncher.launch(JavaApplicationLauncher.java:52)
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	[LaunchRunner Error] ch.cyberduck.ui.cocoa.MainApplication.main(String[]) threw an exception:
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	java.lang.UnsatisfiedLinkError: jnidispatch (/com/sun/jna/darwin/libjnidispatch.jnilib) not found in resource path
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	        at com.sun.jna.Native.loadNativeLibraryFromJar(Native.java:699)
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	        at com.sun.jna.Native.loadNativeLibrary(Native.java:675)
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	        at com.sun.jna.Native.<clinit>(Native.java:118)
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	        at org.rococoa.Foundation.<clinit>(Foundation.java:73)
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	        at org.rococoa.Rococoa.createClass(Rococoa.java:49)
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	        at org.rococoa.cocoa.foundation.NSObject.<clinit>(NSObject.java:28)
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	        at ch.cyberduck.ui.cocoa.MainApplication.main(MainApplication.java:49)
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	        at java.lang.reflect.Method.invoke(Method.java:597)
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	        at apple.launcher.LaunchRunner.run(LaunchRunner.java:115)
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	        at apple.launcher.LaunchRunner.callMain(LaunchRunner.java:50)
9/21/11 3:44:50 AM	[0x0-0x8a08a].ch.sudo.cyberduck[699]	        at apple.launcher.JavaApplicationLauncher.launch(JavaApplicationLauncher.java:52)

@cyberduck
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cyberduck commented Sep 21, 2011

@dkocher commented

I forgot a bit in the previous build. Can you please run build 0cddc59. Sorry for the tedious task.

@cyberduck
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cyberduck commented Sep 21, 2011

@dkocher commented

Replying to [comment:9 dkocher]:

I forgot a bit in the previous build. Can you please run build 0cddc59. Sorry for the tedious task.

No more necessary. Got a stacktrace in #6242.

@cyberduck
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cyberduck commented Sep 21, 2011

189328f commented

David,
Do you have a working download?
Please advise.
Thanks,
Ken

@cyberduck
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cyberduck commented Sep 21, 2011

@dkocher commented

Replying to [comment:11 KPV]:

David,
Do you have a working download?
Please advise.
Thanks,
Ken

The cause of the issue has not been identified yet and no resolution is available.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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