Windows build 9092 crashes upon opening Transfers window

[cyberduck]

eb9157f created the issue

Opening the Transfers window by clicking the Transfers menu icon immediately crashes Cyberduck 9092 (4.1.4).

Starting any transfer also crashes Cyberduck, probably because Cyberduck tries to open the Transfers window to display progress.

Cyberduck 9045 (4.1.3) is not affected by this issue.

I am running Windows XP SP3 with the following .NET runtimes installed:

1.1.4322.2490
2.0.50727.3625
3.0.4506.3636
4.0.30319.239

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Attachments

• 634633525476250000.txt (3.7 KiB)
• 634633525478125000.txt (4.1 KiB)
• winxpevent01.txt (1.8 KiB)
• winxpevent02.txt (2.0 KiB)

[cyberduck]

@ylangisc commented

Cannot reproduce the issue. Please post all available crash reports.

[cyberduck]

eb9157f commented

The issue persists in 4.2.1 (9350)

The attached crash logs indicate a problem with the gui. Is it possible that the gui is positioned in a way that crashes >4.1.3? If so, how can the GUI be reset to defaults without losing bookmarks?

The problem goes away when I roll back to 4.1.3.

[cyberduck]

eb9157f commented

I found a workaround which does not delete bookmarks but unfortunately deletes saved passwords.

1. Delete or rename C:\Documents and Settings\USERNAME\Application Data\Cyberduck\Cyberduck.exe_Url_ourpw1i1uihyyu2cpvi02kp52zaghxpg

2. Reinstall Cyberduck.

Cyberduck no longer crashes whenever the Transfers window opens.

Enabling and using the "Clean up" icon in the Transfers window seems to crash the UI. I will try to test this later.

[cyberduck]

@ylangisc commented

In 82c13f1. Thanks for reporting this.

[cyberduck]

19f644f commented

Version 4.4.4 has apparently re-introduced this issue. File transfer is impossible, which rather cripples the purpose of the application, as it crashes on all attempts. Attempting to open the transfer window results in a crash as well. Reverting to 4.4.3 resolves this issue (although that suffers the defect of the auth window always appearing behind all other windows). Tested with multiple connections to multiple servers, all over SFTP. Transfer window crashes app with no open connections as well as with open connections.

Problem signature:
  Problem Event Name:	CLR20r3
  Problem Signature 01:	cyberduck.exe
  Problem Signature 02:	4.4.4.14505
  Problem Signature 03:	5359228d
  Problem Signature 04:	Cyberduck
  Problem Signature 05:	4.4.4.14505
  Problem Signature 06:	5359228d
  Problem Signature 07:	da1
  Problem Signature 08:	0
  Problem Signature 09:	System.NullReferenceException
  OS Version:	6.1.7601.2.1.0.256.4
  Locale ID:	1033
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

[cyberduck]

@dkocher commented

Please open a new ticket and include the file cyberduck.log in the application support directory.