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Login failed/ & FTP response 421 recieved #6838

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cyberduck opened this issue Aug 27, 2012 · 1 comment
Closed

Login failed/ & FTP response 421 recieved #6838

cyberduck opened this issue Aug 27, 2012 · 1 comment

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@cyberduck
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@cyberduck cyberduck commented Aug 27, 2012

4f688a2 created the issue

all my bookmarks have been working for years.Now, two of them haven't allowed me to upload. THe error message "FTP response 421 received. Server closed connection" started coming up, even though I didn't change settings and my server said nothing was closed on their end. I went in and tried to update the settings just by re typewriting and now I cannot get access, stating "530 Login Authentication failed." It has been so long since I set up these accounts, I cannot remember the correct setting to put into the sections. IS there somewhere I can look these up again? THis is what I have inputted when I get the first error message 421:

FTP Username: photos@suzannephoto.com
FTP Server: ftp.suzannephoto.com
FTP Server Port: 21
web url: www.ftp.suzannephoto.com

When I change the username to just photos, and then when prompted for password I enter photos, I then get 530 Login authentication failed.

Please help. Please advise what is the correct input for a username? And then does this automatically become the password?

@cyberduck
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@cyberduck cyberduck commented Aug 27, 2012

@dkocher commented

Please contact your web hosting service provider for assistance.

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@cyberduck cyberduck closed this Aug 27, 2012
@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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